Computer Support Forum

Awola, Kukkakreck, Etc. And Other Villains

Question: Awola, Kukkakreck, Etc. And Other Villains

Had a recent problem with malware. The main culprits seemed to be Awola, Security Toolbar, Kukkakreck taking over my home page with numerous pop-ups and slow performance. Followed your nine step program and am greatly appreciative for the concise advice. Most of my problems seemed to be solved but I will post the log and hope for the best. Thank you in advance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:24:34 PM, on 12/14/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exeC:\Program Files\Network Associates\Common Framework\FrameworkService.exeC:\Program Files\Network Associates\VirusScan\VsTskMgr.exeC:\Program Files\Sygate\SEA\smc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\Program Files\Sygate\SEA\smcgui.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exeC:\Program Files\Network Associates\Common Framework\UpdaterUI.exeC:\Program Files\Network Associates\VirusScan\SHSTAT.EXEC:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exeC:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\AIM6\aim6.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exeC:\Program Files\Kuma Games\hcsystray\hc_tray.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\AOL\Loader\aolload.exeC:\Program Files\internet explorer\iexplore.exeC:\Program Files\AIM6\aolsoftware.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdnO2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dllO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dllO3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dllO4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe"O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /rO4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKeyO4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONEO4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mmtask.exe"O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startupO4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exeO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imAppO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exeO4 - Startup: hc_tray.lnk = C:\Program Files\Kuma Games\hcsystray\hc_tray.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dllO9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exeO9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exeO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO15 - Trusted Zone: *.musicmatch.comO15 - Trusted Zone: *.musicmatch.com (HKLM)O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cabO16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/service_compone...vex/TmHcmsX.CABO16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cabO16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cabO20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLLO23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeO23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exeO23 - Service: McAfee Desktop Firewall Service (FireSvc) - Networks Associates Technology, Inc. - C:\Program Files\Network Associates\McAfee Desktop Firewall for Windows XP\FireSvc.exeO23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXEO23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exeO23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exeO23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exeO23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exeO23 - Service: Sygate Enforcement Agent 5.0 (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SEA\smc.exeO23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exeO23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe--End of file - 8221 bytes

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Preferred Solution: Awola, Kukkakreck, Etc. And Other Villains

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Awola, Kukkakreck, Etc. And Other Villains

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Thom TMy name is Richie and i'll be helping you to fix your problems.Please disable Spybot S&D?s protection,or it will interfere.You can enable it after you're clean.Open Spybot and click on 'Mode' and check 'Advanced Mode'.Click on 'Tools' in bottom left hand corner.Click on the 'System Startup' icon.Uncheck 'Teatimer' box and/or uncheck 'Resident'.Click the 'Allow Change' box.Then, check next to the computer clock to see if the icon for Spybot is still there.If it is, right click it and choose 'exit Spybot-S&D Resident'.Restart the computer.If you find you're experiencing problems disabling Spybot's Tea-Timer,follow the info in the link below:http://www.russelltexas.com/malware/teatimer.htmViewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546You are well advised to remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present,then restart your pc:ViewpointViewpoint ManagerViewpoint Media PlayerYour version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.3. Click the "Download" button to the right.4. Check the box that says: "Accept License Agreement".5. The page will refresh.6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.7. Close any programs you may have running - especially your web browser.8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.10. Click the Change/Remove button.11. Repeat as many times as necessary to remove each Java version.12. Reboot your computer once all Java components are removed.13. Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.If you have previously downloaded ComboFix,please delete that version now.WarningYou should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an expert,not for private use. Using this tool incorrectly could render your system/pc inoperable.Now download Combofix and save to your desktop:Note It is important that it is saved directly to your desktop Close any open browsers.Disconnect from the Internet. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note Do not mouseclick combofix's window while it's running. That may cause the program to freeze/hang. Do NOT post the ComboFix-quarantined-files.txt unless I ask.NoteIn case your Antivirus or any other realtime scanner is displaying an alert after you downloaded Combofix or while you use Combofix,please disable your scanner and redownload Combofix again.Some scanners may see some combofix related components as suspicious and block or delete them while there's nothing wrong with them.Also post a new Hijackthis log please.

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Question: kukkakreck

Hello all,

I have this thing called kukkakreck which I can't get rid off. I tried to post the log of my computer but it was too long and I don't know how to shorten it without taking out vital info?

I would like some help please.

Thank you very much!
 

Answer:kukkakreck

I've tried to use HiJackThis but for some reason it keeps giving me this message which says Out of Memory.
 

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Question: removing villains

Hi. Can anyone resolve this log and tell me how to remove the bad files??


Logfile of HijackThis v1.99.1
Scan saved at 10:25:47 AM, on 2/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
D:\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
... Read more

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Can someone please tell me how to get rid of this...



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:05: VIRUS ALERT!, on 6/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Verizon Wireless\V CAST Music\V CAST Music Monitor.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
... Read more

Answer:kukkakreck virus need help!

Hello rockhopper224 and welcome,

We prefer a more comprehensive set of logs to assist in detecting any malware that may be present.

As noted in the final step (Step 5) of our sticky topic IMPORTANT - Read This Before Posting For Malware Removal Help....

Download Deckard's System Scanner (DSS) to your Desktop.

What DSS will do:create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review.
DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your next reply.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:... Read more

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I am getting pop up system alerts for Trojan, spyware and slow system performance. Also Internet explorer keeps popping up with a home page to down load anti virus software. There is also short cuts on my desktop to "Live Safety Center" and Online Security Guide" after removing them they keep coming back. I also have a svhost.exe file in my windows/fonts library.
 

Answer:kukkakreck, Viruses, spyware - need help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:09:58 PM, on 12/2/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
C:\WINDOWS\System32\tcebmpcd.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AOpen\Mouse\Amoumain.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Tech\Wheel Mouse\5.0\MOUSE32A.EXE
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\AOL\1136837720\ee\AOLSoftware.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Viewpoint\Vie... Read more

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I've begun playing two on line games, City of Heroes & City of Villains, and unfortunately my PC can't handle them unless I'm playing very early in the AM or very late at night when there are not many people on. I get terrible lag time and lose connection quite a bit. I need to upgrade to more RAM and possibly a better video card. This is what I have now:

2.8GHz Pentium 4
512MB of RAM
Radeon X300 video card

all in a Dell computer.

What I'd like to do is stay with the 2.8GHz chip but add 3MB of RAM and a new video card. Can I put that much RAM into this PC and what video card, not costing more than $250.00, could I use.
 

Answer:City of Heros/Villains

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Hey all,

I've been thinking about buying one of the above but have some questions that i can't seems to find on their websites. Here they are... I have an Intel 950 Media accelerator, do these games require that you have a card? Or will my chip set work just fine? Also, does city of Villains require that you have city of Heroes?

Thanks for the help,
Gregor Lumpkus
 

Answer:Guild Wars, WoW, and City of Villains...

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System Config:
Nforce2 Mobo with 1.8 Ghz AMD Athalon 3200
Soundblaster Audigy 2
PNY Geforce 6600 w/ 256 mb video ram AGP
1 gig (2 sticks of 512) of DDR400 ram

Now I know upgrading the processor and motherboard is something I need to but I don't believe the issue is related and even if it is I'm looking for a solution until I can afford to replace those bits.

Ok, so here's the issue. Running with the most recent versions of DirectX most recent versions of Nvidia's drivers my wife's computer will run City of Villains/Heroes for about 2-3 hours and then the game crashes, supplying an error regarding nvoglnt.dll.
Based on this error I made sure her DirectX was up to date adn of course the nvidia drivers were up to date. They weren't and so I updated them. This increased the time she can play out to around 4 hours but the error still occurs. No particular event causes this. I've confirmed that setting changes in game may increase her performance in game but makes no differnce in the amount of time she can play before the crash. Now she can restart the game and after it finishes verfying the files start playing again, but she'll only receive 2 hours at most before a second crash. I then tried using the Omega drivers instead since they can be more stable but that caused the problem to be worse so I've switched her back to nvidia's. In what might be a slightly related issue, she's been having some unusually large processor usag... Read more

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I am having trouble with a PC that has the following symptoms, and would really appreciate your assistance: 1. Explorer.exe often doesn't run on startup/login; this differs a bit among user profiles, but generally it won't run. 2. Internet Explorer often gets hijacked and sent to Netster.com Hornymatches.com Leading4.com Levelclick.com 3. Two icons appeared on the desktop Live Safety Center Online Security Guide Ad-Aware, Spybot S&D, and SAV CE 10.2 scans/repairs have NOT resolved the problem. Do you have any ideas or helpful hints? The HijackThis log is included below. Thanks you, in advance, for any assistance you can provide. Please let me know if you need any additional details. -Tiger226 HijackThis log file------------------------------- Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:08:35 PM, on 11/20/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\Explorer.EXEC:\Program Files\Microsoft IntelliPoint\point32.exeC:\Program Files\Microsoft IntelliType Pro\type32.exeC:\Program Files\DIGStream\digstream.exeC:\Program Files\ESPNRunTime\DIGServices.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\Program File... Read more

Answer:Kukkakreck / Live Safety Center / Netster Infection-hijack

Hi,

The forums are really busy, that explains why logs get behind. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then I'll take a look.

Also, The current formatting of your log makes it difficult to read, so in notepad:
On top, click Format >uncheck Word Wrap

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Question: Awola

thanks for your advice boopme.

i had so much trouble getting rid of awola and i finally did it thanks to your suggestions.
thanks alot!

Answer:Awola

You're welcome and welcome to BC. I split your post away into it's wn topic as that one is still working and you are further along. Always mke your own topic it is the better method and keeps things from being confused. As in The stpe for you to do is not the step for them,thanks. I would recommend you do this step now. Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state. The easiest and safest way to do this is:Go to Start > Programs > Accessories > System Tools and click "System Restore".Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.Then use Disk Cleanup to remove all but the most recently created Restore Point.Then go to Start > Run and type: CleanmgrClick "OK".Click the "More Options" Tab.Click "Clean Up" in the System Restore section to remove all ... Read more

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Question: Awola

Well I got the AWola bug and it's a killer. Dang "Your Computer is infected!" pops up every 5 seconds after closing it and that is the good news. I can't go anywhere without being redirected. I am not even sure how I have made it to this site. Anyway I have done a HIJACK THIS log and I am posting it if anyone knows what to do I am all EARS.Thanks!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:58:00 PM, on 12/28/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\svchosts.exeC:\WINDOWS\UmVlc2UgQnJpZGdlcw\command.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Network Monitor\netmon.exeC:\Program Files\PC Tools AntiVirus\PCTAVSvc.exeC:\WINDOWS\system32\lpcywinp.exeC:\WINDOWS�... Read more

Answer:Awola

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

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Question: Awola Bug?

There's a little bubble on the right side of my screen, near the clock, that keeps popping up (and won't go away, which is very annoying), saying "Your computer is infected!" Unknowingly, I clicked it and it presented me with "Awola Anti-Spyware 6.0" or something to that effect. I Googled Awola and found out that it was a rogue anti-spyware program, or something. So, I checked out Add/Remove Programs, and it wasn't in there. So I went through the Start menu to Uninstall Awola, and it said it was removed successfully, but the bubble will still not go away.

I am completely computer-stupid and have no idea what to do. Any help?
 

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I'm infected with Awola.

I don't know if that's what it's called exactly, and there could be more to my problem than that; but there are other threads on this very problem. As far as I could tell, netiquette on MajorGeeks says I should make my own thread rather than invade someone else's.

If I'm wrong, I'm very sorry for having made a redundant thread.

Symptoms:

- A yellow triangle with a black exclamation point in it sitting in my task bar. It spawns a large, intrusive word bubble telling me I'm infected with spyware and that Windows will download the Awola anti-spyware program if I click the bubble.

- My system will freeze for several seconds at a seemingly random frequency. It always unfreezes, and anything I've done during the 'frozen' period (words I've typed, things I've clicked on, etc.) eventually happens after things come unfrozen.

What I was doing when I first noticed the infection:

- I'd been gone for two days, and my computer had been left on. When I came back I noticed my internet browser was open, and the word bubble was staring at me. I don't believe anyone touched my computer while I was gone.

Hopefully I've attached everything properly.

I did an AVG scan, but the log reads:





"[1/21/2008 15:03:15 PM] synchronize database and filecache"Click to expand...

I followed the directions in the "read me first and do these thi... Read more

Answer:Awola, maybe others.

Welcome to Major Geeks!

Is your copy of Spywar Doctor a paid version or free trial? If free, uninstall it now.

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below software:
J2SE Runtime Environment 5.0 Update 11
Java(TM) 6 Update 3
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R3 - URLSearchHook: (no name) - <default> - (no file)
O2 - BHO: Toolbar Helper - {D44BBB61-E17F-4AE6-A502-8D7E0B29E616} - C:\WINDOWS\system32\s1940.dll
O3 - Toolbar: Stumble&Upon - {22D003CE-6952-46C5-80B9-D19B479620AB} - C:\WINDOWS\system32\s1940.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Microsoft Windows Adapter 5.1.3214] C:\Documents and Settings\RICHARD\Application Data\pzruv.exe
O4 - HKCU\..\Run: [Awola] "C:\Documents and Settings\RICHARD\Application Data\Awola\Awola.exe" /MIN
O8 - Extra context menu item: StumbleUpon: &Blog This - res://C:\WIND... Read more

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Question: AWOLA

Just picked up Awola on my computer.Please help, how do I get rid of it??
 

Answer:AWOLA

have you tried any of the google search links?
http://www.google.com/search?aq=t&oq=awola+re&hl=en&safe=active&q=atwola+removal&btnG=Search

i havent had specific experience with this one.
 

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Question: Awola

Hi,

I've tried to clean Awola off of my system by piecing together what to do from the treads in this forum, and it appears to have removed the pop-ups. Can you guys take a look at my HJThis log and let me know if I missed anything? Also, please let me know if I should post anything else to be reviewed.

Thanks very much
 

Answer:Awola

Your HJT log is clean...although we recommend that the exe be renamed to analyse.

Are you still having problems? If you are:

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide
 

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I searched previous threads about this pesky malware, but I think my problem might be a little different...
So my computer automatically shut down, and then after rebooting I noticed a popup (from the taskbar only) telling me that my computer is infected and that I should download "special antispyware"...

I haven't clicked it, and don't plan on it, BUT I'm wondering if my computer is already infected ( I ran spybot and AVG and both found no infections.) and if not how do I stop that pop up from well popping up.

Thanks
 

Answer:Not sure if I have awola yet...

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.


If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can try running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


Plus a guide on HOW TO: Attach Items To Your Post
 

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Howdy!

My computer seems to have been infected with this malware Awola. It is driving me bonkers. I cannot seem to rid my computer of this program. I've tried my antispyware programs and uninstalling and basic registry deletions, but it keeps regenerating.

Any help would be tremendously appreciated.

Thanks,
Andrew
 

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Question: Awola Malware

My computer has been infected with Awola. I am normally pretty good with computers but this has caused me to waste the last 6 hours on trying to removed it with no luck. From what I have read this is pretty common but extremly hard to remove. I really need help before me and my computer play fisty cuffs.Here is the log named main.txt:Deckard's System Scanner v20071014.68Run by Barry on 2008-04-22 22:52:31Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------System Restore is disabled; attempting to re-enable...success.-- Last 1 Restore Point(s) --1: 2008-04-23 02:52:32 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.-- HijackThis (run as Barry.exe) -----------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:57:25 PM, on 4/22/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\WIDCOMM\Bluetooth Software\... Read more

Answer:Awola Malware

Hello BarryCareyWelcome to BleepingComputer ========================If you are still in need of assistance please post a new Hijackthis log.

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Question: Awola Removal

dealt with AWOLA removal today. here are the following steps used to remove it:

0. DISABLE System Restore.

1. download, install and update Malwarebytes AntiMalware removal tool.
http://www.malwarebytes.org/

2. reboot your system into Safe Mode with networking.

3. verify that you have the latest update of Malwarebytes by performing the update again.

4. perform a FULL SCAN with Malwarebytes and, after the scan is complete, remove all items in the list.

5. perform a search on your computer for the following:
*awola*.*
this will search for ANY file in your system with the word 'awola' anywhere within its name, regardless of the file extension. DELETE any 'awola' files.

6. open the registry (ie. regedit) and do a search for 'awola' and remove any items you find.

7. perform another scan with Malwarebytes to be certain your system is clean.

8. restart your system.

if anyone has comments, please share them.
 

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Question: awola removal

My brother-in-law has managed to install awola and now I have to get rid of it. Any ideas? He lives 60miles away and is techno-phobic.

Answer:awola removal

click here

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Question: Awola hijack

My sister's computer has been hijacked, any help will be much appreciated. Here's the HJT log:
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Farstone Url Blocker - {316AEF8D-3C37-423E-9E6E-13820A9DC37A} - C:\PROGRA~1\PCSECU~1\THESHI~1\IrlOnIE.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: BndShell3 BHO Class - {875A1348-7674-42aa-ADAC-B4F36A004A2D} - C:\Program Files\QdrDrive\QdrDrive8.dll (file missing)
O2 - BHO: Farstone Popup Blocker - {E22F9B9D-1A1F-473E-BED6-D8BC152441F4} - C:\PROGRA~1\PCSECU~1\THESHI~1\FARPOP~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - ... Read more

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Question: Awola Invastion

Good Day Doctors, I'm helping another friend with their system. It looks like they got caught in one of those sites that pull you in and the next thing you know the software is on your system. I trying to uninstall a program called AWOLA. It states that it is an ANTI -SYPWARE and the system has been infected. I tried to uninstall it but no luck. It seems you have to buy the program to have the option available to uninstall it.

Has anyone heard of this program and how can I get it off my friend's system?
Thx in advance
Steve
 

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Awola is driving me crazy!! And just about the time I get started on another paper, I get a pop-up. I can't tell you how many times I have had to re-connect to this site just to finish this thread.
I wasn't able to perform a Windows Update because the Windows Genuine Advantage Validation Tool wouldn't install. (KB892130).
Here is the log;

Deckard's System Scanner v20071014.68
Run by gc on 2008-01-18 13:44:27
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-01-18 19:44:32 UTC - RP1 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 81% (more than 75%).
Total Physical Memory: 256 MiB (512 MiB recommended).


-- HijackThis (run as gc.exe) --------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:51:41 PM, on 1/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C... Read more

Answer:Awola & numerous pop-ups

Download SDFix from here and save it to your desktop.


Please then reboot your computer in Safe Mode by doing the following :
Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

In Safe Mode, right click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.

It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.

Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.

Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).

Finally paste the contents of the Report.txt back on the forum.


=========================================


Download Combofix from any of the links below, and save it to your desktop. For information regarding this d... Read more

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Question: Awola Removal!!!!

I have Awola virus on my computer and i cannot get it off. i have deleted the registry values and everything. I ran spybot s&d and ad-aware. Please help in any way you can. Thanks.

Answer:Awola Removal!!!!

help plzzzz, i can barely use my computer with it this bad. thanks

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Question: Awola infection!

My computer is infected with Awola anti spyware. I searched Google for some solutions for this aggrevating problem. This website caught my eye. I hope that I can be helped for my problem. As of right now my computer crashes on normal mode within 5 min's of startup. The only way I can use the computer is on safe mode.
Once I entered the website I was reading a forum for Awola removal and downloaded the file SDfix (this was from a link on the thread. I decided that is would be best if I discontinue any attemp at correcting the problem myself because I am not extremely knowledgable. Thanks for any help I can get.

Answer:Awola infection!

why doesnt anyone want to help me with my issue?

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Question: Awola.... sigh

I'm embarrassed that I got "suckered" into this spyware, but I clicked too quickly after seeing the security alert (bogus, of course). I've searched and read everything, and can't believe I'm unable to get rid of it!



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:37:36 AM, on 1/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\acs.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\ISS\BlackICE\blackd.exe
c:\em\opt\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\TDS\tdssvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\wscntfy.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\WINNT\AGRSMMSG.exe
C:\Program Files\Network Associates\Common Framework\UdaterUI.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
... Read more

Answer:Awola.... sigh

Stupid spyware! Ran SDFIX and COMBOFIX with fingers crossed

Anyways....the Awola popup from the tray is still there!!


SDFix: Version 1.129

Run by LocalAdmin on Tue 01/22/2008 at 10:54 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

No Trojan Files Found






Removing Temp Files...

ADS Check:

C:\WINNT
No streams found.

C:\WINNT\system32
No streams found.

C:\WINNT\system32\svchost.exe
No streams found.

C:\WINNT\system32\ntoskrnl.exe
No streams found.



Final Check:

catchme 0.3.1344.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-22 23:00:49
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019" ... Read more

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Question: Awola Removal!!!!

I got infected with Awola and cant get it off. Thanks for you help.

Incident Status Location

Spyware:Application/Awola Not disinfected c:\documents and settings\kris\application data\awola\awola.exe
Spyware:Application/Awola Not disinfected C:\Documents and Settings\Kris\load.exe
Potentially unwanted tool:Application/PRScheduler Not disinfected C:\Documents and Settings\Kris\Start Menu\Programs\Startup\PowerReg Scheduler V3.exe ... Read more

Answer:Awola Removal!!!!

Any suggestions on how to get rid of this. Plzzz my computer is crashing and i need help bad. Thanks

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Question: awola virus

I am running windows xp and believe I caught the awola virus probably bundled with a lot of other things.
Ok, all I really want to do is copy my files to my external hard drive so I can reformat my computer. But, the virus has taken away my administrator status. It has disabled copying files to my external hard drive or dragging and dropping files. I cannot install Norton antivirus. The error message is "Setup was unable to update the MSI system component. If this problem continues please contact Microsoft at www.microsoft.com". I try to open my network connections, and they won't open.

Is my best bet just paying for the phishing scheme and going along with awola? Will it give me back these capabilities after I have paid, so I can reformat my computer?

Please help. I am desperate.

Answer:awola virus

Oh, I am also considering buying XoftSpySE. I downloaded the program of the internet, and it did locate many corrupt files. However, I am worried if I purchase it, I will not be able to install it fully and use it as I wasnt able to install Nortan Antivirus from disk. Is this a legitimate fear, or did this program already install, and when I purchase the license key, it will simply remove the corrupt files?

I hope I explained this well. Please reply.

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Question: awola help needed

my sweet husband contracted awola and I am left to figure out how to get rid of it... any help is much appreciated - here is the HijackThis Log I just ran



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:50 PM, on 1/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\WINDOWS\system32\kmw_run.exe
C:\WINDOWS\system32\KMW_SHOW.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\hphmon05.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09... Read more

Answer:awola help needed

I have now also completed ComboFix but the popup "Your computer is infected!" is still there... log listed below but not sure if I did it correctly. It is also affecting other programs and now I cannot print. Please help before I divorce my husband or at least throw the computer at him!!!




WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

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Hi can anyone assist me? I am trying to repair my cousin's computer which appears to have Awola installed on it.

I also unable to get the computer to detect any wireless signals even after manually entering the settings for my network. In addition, the user also installed SystemTech Spyware Cleaner. Is this is a good program to use? Am I better off using Windows Defender?

Below is a log file


Deckard's System Scanner v20071014.68
Run by RASHIDA XXXX on 2008-05-03 20:53:22
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Failed to create restore point; System Restore is disabled (service is not running).


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as RASHIDA ROACH.exe) ---------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:54:15 PM, on 5/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wirele... Read more

Answer:Please help Awola 6 on laptop

I am sorry to bump this thread. I was wondering if there was something that I left out or should have done before posting this thread.

I did complete steps 1-4. I was unable to connect to the internet to do an online scan.

I apologize if I incorrectly posted. Sorry for bumping this thread.

4 more replies
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Question: Awola virus

How do I get rid of the awola virus?

Answer:Awola virus

Hi and welcome to TSF.

Please start here and follow the instructions.

http://www.techsupportforum.com/secu...sting-log.html

If you cannot complete any of the Steps, simply move on to the next one - remember to let the Analyst know about this when you post your logs.

Do not post your logs back in this thread - follow the guidance in the above link!

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply.

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I keep getting pop-ups and a little notification at the bottom right of my screen saying: "Your computer is infected! Windows has detected spyware infection. It is recommended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you. Click here to protect your computer from spyware."

I clicked it and found that it was installing a program "Awola," which I later found to be some sort of spyware or something. I uninstalled and did some Ad Aware scans (both in normal and safe modes), but I keep getting this notification CONSTANTLY. It's really annoying. Can anyone help?

Thanks!!
 

Answer:Awola program--How do I remove it?

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Hi, yesterday I starte getting some really annoying Awola anti-spywear popups on my PC. I used the information in some of the threads on this forum, and thought that I had it beat, but today, I'm having the same problem. Here's the HijackThis log. Any help is much appreciated. This is a really annoying issue.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:49:55 PM, on 1/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\aspimgr.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Dell\QuickSet\bak\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\iTunes\iTunes... Read more

Answer:Solved: Awola Malware

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Hi there I REALLY need help okay so first i got infected with awola its a flashy trojan virus that disguises itself as a antivirus spyware and i thought i removed it and then today i turn on my computer and i have 2 drives C and D and my D drive would not load like its would just show my background with no icons or side bars on it. Please if you know how to help would you please i would be forever grateful thank you
 

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hello guys/gals:



here with my computer again. it now has a phony anti-virus software on it "awola" the computer has been taken over, no task manager, no wallpaper, random shut downs, constant "warning" pop ups, i cant do anything anymore......


please help thanks


here are the logs:


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 18:02:31.03 on Mon 04/06/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.500 [GMT -7:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\awolaantispy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\iTunes\iTune... Read more

Answer:AWOLA has infected my system

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please explain why this computer has no antivirus program installed and running. This is an open invitation for infection.

It can take as little as eight seconds to infect an unprotected computer.

Please keep this computer offline except when downloading tools and posting in the forum until we get one installed. Let me know your intentions for an antivirus program.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

Please visit this webpage for download links, and instructions for running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

* Ensure you have disabled all antivirus and antimalware programs ... Read more

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After reviewing the forums I have found that I have a common issue as others do. I have the same Windows balloon pop-up and when clicked it will install the fake AWOLA anti-spyware. I have already followed the steps required to generate logs and I am posting them now. Could someone please provide me with any additional help to remove this malware from my system and thank you in advance.
 

Answer:AWOLA virus removal help

Welcome to Major Geeks!

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Do you use MusicMatch Jukebox?

You need to go back and follow the instructions in step 1 of the READ ME for MSconfig. You must not use MSconfig to control any startups or services. Select Normal Startup mode and remain in that state.

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 12
Java 2 Runtime Environment, SE v1.4.2
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelDrv.exe] C:\WINDOWS\System32\KernelDrv.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_4\bin\jusched.exe"
O4 - Startup: PowerReg Scheduler V3.exe
O17 - HKLM\System\CS2\... Read more

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gettin tons of pop ups, mainly says "internet speed monitor" or "outerinfo" on em, also awola self downloaed dis now automatically coming on and what not, and of course comp running slow as heck. Thanks for help, im computer stupid, haha.Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\M-Audio\Fast Track USB\MAUSBFTInst.exeC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\svchost.exeC:\Program Files\VentSrv\ventrilo_svc.exeC:\Program Files\VentSrv\ventrilo_srv.exeC:\WINDOWS\system32\wscntfy.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\WINDOWS\system32\Rundll32.exeC:\Program Files\Java\jr... Read more

Answer:Pop Ups, Awola, Sloooow Comp, Help!

already fixed it, didnt know how to just delete the topic, thanks.

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My Bosses computer got hit with AWOLA before finding your site I tried to fix it. We run McaFee antivirus. His firewall was down, which has been fixed.

His computer runs XP Pro, he can do what he needs to do however, he still is getting the message poping up. Your computer is infected.

Yes, I deleted files and some registry stuff already. I ran spybot and found a few more files. On the last run of spybot there are not offending files showing. Is there any way of ridding that annoying message?

Thanks,
 

Answer:AWOLA- Continued Pop Up Message

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide
 

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I have a simular issue to other but I dont see a common fix - HELP!

I've ran all the programs you recommended. Here are the logs.

This virus puts a yellow bang in my tray and states i've been infected. After closing the message a few times it launches Awola.

I belive it hit me 2 weeks ago.
 

Answer:Awola virus has infected my pc

More files attached.
 

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I have run the XP cleaning procedure with combofix, spybot, AVG and MG tools as suggeste by this great site, but I still have a nasty Awola bug on my computer. I will try to attach the logs, but AVG stated that it did not create one.

Please help, and thanks in advance!
 

Answer:awola still giving me fits

Welcome to Major Geeks!

Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Uninstall the below old versions of software:
Spybot - Search & Destroy 1.3 <-- this has not been used for more than 2 years.
Viewpoint Media Player <-- should have been uninstalled in step 0 of the READ ME

Then install the proper version of Spybot as given in the READ ME. MAKE SURE to uncheck the option for using Teatimer.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKCU\..\Run: [Microsft Windows Adapter 5.1.3013] C:\Documents and Settings\Home\Application Data\zpbfwsb.exe
O4 - HKLM\..\Policies\Explorer\Run: [ngm] C:\WINDOWS\System32\ngm.exe
O4 - HKCU\..\Policies\Explorer\Run: [nhhp] C:\WINDOWS\System32\nhhp.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/ndw4.cab
O20 - Winlogon Notify: khfdbxx - khfdbxx.dll (file missing)
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is ... Read more

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Hi, my mother recently infected her PC with AWOLA, and ever since, everything has been running much worse. I've tried to use previous posts / fixes, but to no avail. I've included the DSS report below. Thank you so much.

Deckard's System Scanner v20071014.68
Run by sconstan on 2008-02-01 14:59:16
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-01 14:59:34
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\scardsvr.exe
C:\Progress\OpenEdge\bin\admsrvc.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Microsoft SQL ... Read more

Answer:Older PC Infected with AWOLA, Please Help

Bump. Thanks again.

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Hi there, I believe my computer was recently infected by the Awola Virus / Trojan, and I could really use some assistance. I thank you in advance for any suggestions and help, they are appreciated. I'll put up a detailed description here of what's happened so far, and can certainly provide any additional information that may be required. My computer knowledge is okay, but very limited in terms of spyware and troubleshooting complex problems like this one.

Operating System = Windows XP

A couple of days ago I was doing some stuff online at 7:45pm, preoccupied and in somewhat of a rush. I got a popup menu that a trojan had been found, I assumed it was from my McAfee Security Centre (as this has happened several times before) but I didn't really look at it that closely, and selected okay (I think). I then started to receive a bunch of popups about Spyware, and Awola spyware removal program. I kept closing them because I was in a rush, didn't really look that closely, thought it was just ads and may very well have clicked something I shouldn't have. I did see the Awola Program box come up at one point and I thought I attempted to close it, but I may have clicked on something inadvertently.

Upon rebooting later, I realized that the computer was probably infected. I cannot click or open any application, by double-clicking an icon or program name I always receive the same error message (tailored to whatever application I attempted to open). A black empty box a... Read more

Answer:Infected By Awola 6.0 And Could Really Use Some Help Removing It

if you have not already done so you could try the superantispyware program?http://www.superantispyware.com/superantis...efreevspro.htmldownload it fromhttp://www.superantispyware.com/downloadfi...ANTISPYWAREFREErun the installation program and start the program from the desktop icon; fully update the definitions , reboot the computer into safe mode if it will let you , then run superantispyware from the desktop icon on a full computer scan when the scan is complete, reboot your computer into normal mode, and come back and post the log report you should find by opening the program and go to preferences/statistics.logsleft mouse click on the most recent entry, click on 'view log' and copy and paste that report into here for examination so folks can see what help you may need

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I have read that some others have gotten help on the Awola virus, can someone help guide me through removing this malware?

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Hello TechGuy users,
I am a new user to TechGuy after my friend had an encounter with... AWOLA.
They said they were getting pop-ups even if not on the internet and their whole Compaq Windows XP Laptop is slowing down. I told them to get Spybot Search & Destroy and update to the newest version and they did. They scanned their whole computer and they destroyed some AWOLA software, but it is still there.

What should they do?
Thanks,
Michael
 

Answer:AWOLA Spyware... AAAHHHHH!

More info:
I told my friend to do System Restore they said it didnt work, then also tried to uninstall it manually but they want them to pay for it...

 

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My machine has been infected with AntivirusXP 08 and Awola. Have cleaned out alot but now am left with random non-fatal BSOD's that I think are a trademark of these infections. Kaspersky scan of the critical areas is clean so there is no log to attach.I am including to two logs from the DSS scan.Deckard's System Scanner v20071014.68Run by Samantha on 2008-07-19 14:35:13Computer is in Normal Mode.--------------------------------------------------------------------------------Total Physical Memory: 480 MiB (512 MiB recommended).-- HijackThis (run as Samantha.exe) --------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:35:42 PM, on 7/19/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\SYSTEM32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exeC:\Program Files... Read more

Answer:Antivirusxp 08 And Awola Infection

Hello, my name is fenzodahl512 and welcome to BC.. Please do the following...]Please uninstall Viewpoint Media Player from your computer..Please download ATF Cleaner by Atribune.Double-click ATF-Cleaner.exe to run the program.Under Main choose: Select AllClick the Empty Selected button.If you use Firefox browserClick Firefox at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.If you use Opera browserClick Opera at the top and choose: Select AllClick the Empty Selected button.NOTE: If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.------------------------Please download the OTMoveIt2 by OldTimer.Save it to your desktop.Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

[kill explorer]
C:\Documents and Settings\Samantha\Application Data\internaldb6334.dat
C:\Documents and Settings\Samantha\Application Data\internaldb41.dat
C:\Documents and Settings\Sam\Application Data\shc3ubj0enb9
C:\WINDOWS\system32\blphc5ubj0enb9.scr
C:\Program Files\Viewpoint
EmptyTemp
puri... Read more

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Here's my logfile. Is this the right thing to post?



Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:38:27 PM, on 5/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINXP\System32\smss.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\services.exe
C:\WINXP\system32\lsass.exe
C:\WINXP\system32\svchost.exe
C:\WINXP\System32\svchost.exe
C:\WINXP\system32\spoolsv.exe
C:\WINXP\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINXP\Explorer.EXE
C:\WINXP\StartupMonitor.exe
C:\Program Files\Antivirus\Clamwin\bin\ClamTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINXP\system32\RDSHOST.exe
C:\WINXP\system32\sessmgr.exe
C:\WINXP\system32\winlogon.exe
C:\WINXP\system32\logonui.exe
C:\WINXP\system32\rdpclip.exe
C:\WINXP\system32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINXP\system32\logon.scr
C:\Program Files\Antivirus\HijackThis\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\Antivirus\SpyCatcher\SCAc... Read more

Answer:Awola fake anti-spyware

Ok.We need to download ComboFix.exe. This will give a better view to the files running and also hidden on your computer.
Please visit this webpage for download links, and instructions for running ComboFix

When the tool is finished, it will produce a report for you. Please copy and paste the "C:\ComboFix.txt" along with a new 'HijackThis' log so that we can continue to do any further cleaning that your system may require.

Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Mal use can cause serious computer problems

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

=======================================

Please download SDFix from here and save it to your desktop

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extra... Read more

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This is definitely not an anti-spyware program. It opens a window off the toolbar disguised as a Windows security update. It warns, "Your computer is infected! Click here to protect your computer...". The balloon does not go away. It worked its way onto the computer uninvited. I've followed all the procedures listed in the Preparation Guide but to no avail. Please help. Thanks for your time and expertise. Here's the hijack log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:35:13 PM, on 8/31/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Panda Security\Panda Antivirus 2008\pavsrv51.exeC:\Program Files\Panda Security\Panda Antivirus 2008\AVENGINE.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SPF\smc.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\acs.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Apple\M... Read more

Answer:Infected With "awola Anti-spyware 6.0"

Welcome to the BleepingComputer HijackThis Logs and Analysis forum rosevilledad My name is Richie and i'll be helping you to fix your problems.Your version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6u2'.3. Click the "Download" button to the right.4. Check the box that says: "Accept License Agreement".5. The page will refresh.6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.7. Close any programs you may have running - especially your web browser.8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.10. Click the Change/Remove button.11. Repeat as many times as necessary to remove each Java versions.12. Reboot your computer once all Java components are removed.13. Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.Download Combofix and save to your desktop:Note: It is important that it is saved directly to your desktop Close any open browsers. Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:... Read more

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Have an AWOLA infection. was going to use info from this forum which suggested downloading a couple of files to help. But when I try to go to the sites, I get redirected to no page. Can't go anywhere.

Also, when doing a search now to locate and delete AWOLA files I get an error notice and Search shuts down.

Ad-Aware will run then stops about half way through.

Continuously get a little popup about infections. And there is a little yellow triangle on the startup menu bar (lower right) that, if clicked, will start Awola again.

Any suggestion, or do I just through the box away?

Thanks,

Pete

Answer:Awola - can't download fixes due to redirect

You should be able to download this tool. If not, use another machine, and a usb stick or CDR to carry it to the afflicted machine.

Please do this:

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

------------------------------------------------------------------------------------... Read more

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A big thanks in advance.Windows XP Professional SP2I am working on a friend's PC that was hit with Awola 6. He followed removal procedures described at http://www.spyware-techie.com/awola-or-awo...-removal-guide/He brought me the computer with no signs of the Awola 6 files or registry entries mentioned in the link above yet his network adapter stops receiving packets only about a minute after the Windows desktop has booted.I used system restore to take him back to before the attack but no help. Ran Smitfraud again and no help. I weeded through the running processes and ensured that there was no proxy set up in Internet options.Since the system has no available network connection I wasn't able to run the Kaspersky online scanner.I ran DSS and here is the log: Please note that I didn't have the computer hooked up to the router at the time of the DSS scan. If it is important I can hook the computer up and make a new log.Deckard's System Scanner v20071014.68Run by Santa B on 2008-06-20 04:50:22Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------System Restore is disabled; attempting to re-enable...success.-- Last 1 Restore Point(s) --1: 2008-06-20 11:50:23 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.-- HijackThis (run as Santa B.exe) ---------------------------------------------Logfile of Trend Micro HijackThi... Read more

Answer:Awola 6 Removed But Packets Are Not Being Received.

I'm hoping somebody can get to solving this soon.

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Hi,

Earlier today I managed to get the Awola malware onto my computer. I have run Ad-Aware & Spybot S&D along with F-Prot anti-virus software. I have also ran Hijackthis! & removed the Awola line. I also ran a search of my computer files & removed all files relating to Awola. I have rebooted my computer & the annoying yellow triangle warning message continues to popup every 30 seconds. Could someone help to squash this pest?

Thanks in advance!
haroldff1082

Answer:Annoying "your Computer Is Infected!" Pop-up (awola)

Hello and welcome haroldff1082What antivirus procuct do you have installed and have you scanned with it in safe move.Please do this also Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop .. DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to start Windows in Safe ModeDouble-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click it at the top and choose: Select AllClick the Empty Selected button.If you would like to keep your saved passwords, please click No at the prompt.Click Exit on the Main menu to close the program.NOW Scan with SUPEROpen from the desktop icon or the program Files listOn the left, make sure you check C:\Fixed Drive.Perform a Complete scan. After scan,Verify they are all checked.Click OK on the summary screen to quarantine all found items.If asked if you want to reboot, click "Yes" and reboot normally.To retrieve the removal information after reboot, launch SUPERAntispyware again.Click Preferences, then click the Statistics/Logs... Read more

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Hi everyone-

I'm trying to help my younger brother get his computer functioning properly.

Within the last couple of weeks, he's acquired the AWOLA problem, the machine runs incredibly slow and also his home page starts out at something completely different even though we've changed it back many times.

I've gone through the 5 steps and this is what I have.
Thank you all for your help.




Deckard's System Scanner v20071014.68
Run by Adam on 2008-04-25 23:30:56
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

System Restore is disabled; attempting to re-enable...success.


-- Last 1 Restore Point(s) --
1: 2008-04-26 04:31:07 UTC - RP1005 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 255 MiB (512 MiB recommended).
System Drive C: has 4.34 GiB (less than 15%) free.


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-04-25 23:35:32
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\smss.exe
C:\WINDOWS\SYSTEM32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\services.exe
C:\WINDOWS\SYSTEM32\lsass.exe
C:\WINDOWS\SYSTEM32\svchost.exe... Read more

Answer:AWOLA + Hijacked IE Home Page + others...

Hello and welcome to TSF.

Scan with HijackThis and put a checkmark against the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32/left.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=7&ar=msnhome
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O15 - Trusted Zone: about://internet (HKCU)
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} () - http://hotsearchbar.com/toolbar2/winhot32.cab

Close all browsers and windows other than HijackThis and click on "fix checked".

I am not sure if you set this as your start page yourself or not... Read more

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This morning I had a little yellow triangle with a black exclamation mark appear in my toolbar . Upon doing some investigation and updating Spybot S&D and running it in the safe mode as well as searching files and deleting them from my program files , control panel and other locations , after re-booting , the yellow triangle continues to reappear as well as I can hear my pop-up blocker blocking tons of attempts . I need help getting rid of this cursed thing .I have included my HJT log which I just ran about 5 minutes ago .Thanks in advance for help . I look forward to hearing from anyone who can assist .

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:51:01 AM, on 3/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bellsouth\HelpCenter40b\bin\sprtcmd.exe
C:\Program Files\ATT Internet Tools\blslo... Read more

Answer:AWOLA VIRUS - HJT log file included

Hello biddle1,

Infection is showing here, so assuming you have not made too made changes since posting this log let's work from what shows here for now.
To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.
To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.
Download ComboFix.exe from here to your desktop

Then disconnect from net access. Once you have done that, click the downloaded ComboFix.exe file to run the repair.
When starting ComboFix will cause your computer's internal speakers to produce two beeps, and during the start process display two warnings. These are intended to discourage people who are not getting help in the forum from just experimenting with tools they do not understand. Just to inform you so you will understand that the procedures are expected, and okay.

ComboFix will also change the drive autoplay settings there as it's own added security measure. When we have completed all repairs here we will return the default Windows settings.
A caution - do not touch you... Read more

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Ive had this infection for sometime. Tried a bunch of methods from computerforum but still cant finish the virus off. I constantly get CID popups and on my moms guest account she has this annoying AWOLA popup that appears to say its an anto virus program. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:31:45 PM, on 5/10/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Ulead Systems\D... Read more

Answer:Badly Infected With Cid Popups And Awola

also in my c: folder I have like 200 TMP files that look like pos1A2F.tmp what are these??

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Hey guys, I'm working on a PC for a friend, and she has the constant "Your Computer is infected!" crap going on... Here's the HJT and SmitFraud logs:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:18:29 PM, on 1/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messen... Read more

Answer:HijackThis/SmitFraud logs - Awola!

Please see the new post below... the above scan was old...
 

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Hi there. I believe I contracted a virus / trojan through Awola 6.0 a few weeks back. I started a thread in the 'Am I Infected' section, here's the link for that full thread: http://www.bleepingcomputer.com/forums/t/143729/infected-by-awola-60-and-could-really-use-some-help-removing-it/Long story short, I believe this virus was contracted on Wednesday, April 23 around 745pm. My operating system is Windows XP. Whenever I double-click on any .exe file I get an all-black window, and a little window above it with an error message similar to this: "16-bit MS-DOS SubsystemC:\Documents and Settings\All Users\Desktop\Winamp.InkThe NTVDM CPU has encountered an illegal instruction.CS:054d IP: 013d OP: f0 85 38 90 3a Choose 'Close' to terminate the application." I can right-click certain programs and select "Run As" to use them, but can't double-click on anything. I also think this virus has taken over Administrator duties, changed my registry and is preventing me from properly installing programs. It was also preventing me from running anti-virus scans, but I believe we have found a way around this, and I was finally able to process a scan with DSS (and Hijack This). I also did a scan using the Kaspersky scanner. I will copy and paste all logs below. Thanks in advance for all your help. HIJACK THIS MAIN.TXTDeckard's System Scanner v20071014.68Run by Mania on 2008-05-19 22:51:49Computer is in Normal Mode.---------------------------------------------------------------------------------- ... Read more

Answer:Infected With Awola 6.0 Virus / Trojan

HelloApologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.Thanks and again sorry for the delay.Please download Deckard's System Scanner (DSS) and save to your Desktop.alternate download siteDSS will do the following:Create a new System Restore point in Windows XP and Vista.Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives.Check some important areas of your system and produce a report for an analyst to review.Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes.You must be logged onto an account with administrator privileges when using.Close all applications and windows.Double-click on dss.exe to run it and follow the prompts.If your anti-virus or firewall complains, please allow this script to run as it is not
malicious.When the scan is complete, two text files will open in Notepad:main.txt <- this one will be maximizedextra.txt <- this one will be minimizedIf not, they both can be found in the C:\Deckard\System Scanner folder.Please copy (Ctrl+C) and paste (Ctrl+V) the c... Read more

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Hello, new to the forum, think this is great learning for a novice like me and appreciate the help if I could get it here.

I have the AWOLA virus/scarewware on my system. My virus scan picks it up as Generic FakeAlert.b

A warning is posted on my right hand lower toolbar that says "Windows has detected syware infection. It is recommended to use a special antispyware to prevent data loss etc.."

I went through the 5 steps posted here and created this log, I hope I didn't screw this up.

Deckard's System Scanner v20071014.68
Run by Jeff on 2008-01-12 22:18:17
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
70: 2008-01-13 05:18:26 UTC - RP1052 - Deckard's System Scanner Restore Point
69: 2008-01-12 03:19:33 UTC - RP1051 - Removed QuickTime
68: 2008-01-12 03:08:02 UTC - RP1050 - Software Distribution Service 3.0
67: 2008-01-12 02:51:28 UTC - RP1049 - Spybot-S&D Spyware removal
66: 2008-01-11 03:57:49 UTC - RP1048 - Spybot-S&D Spyware removal


-- First Restore Point --
1: 2007-10-16 05:41:31 UTC - RP983 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Mic... Read more

Answer:AWOLA scareware help needed, Log posted inside.

Bump, any help would be appreciated. thx

- Installed Java 6.4

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I am attempting to clean my in-laws computer but I have been unable to remove AWOLA spyware from their system. I have downloaded Ad-Aware and also followed the steps that you suggested and I am still seeing the yellow box pop-up and AWOLA will uninstall and then re-install itself. I have been unable to locate the original file only shortcuts. Also, I have not been able to do any Windows Updates on their system. PLEASE HELP!

Deckard's System Scanner v20071014.68
Run by Owner on 2008-05-16 17:15:41
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 383 MiB (512 MiB recommended).


-- HijackThis (run as Owner.exe) -----------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:15:55 PM, on 5/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Documents and Settings\Owner\Applicati... Read more

Answer:AWOLA Removal and Your computer is infected! Popup continuous

Hi, welcome to TSF!

If you still need assistance, please post a fresh main.txt log

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I'm not exactly sure at what time it happened or what I was doing, but the "Awola Anti-spyware 6.0" program is installed on my computer and won't uninstall. A pop-up box is constantly at the bottom right-hand corner of the taskbar saying Your computer is infected! , recomending that I use the tool to prevent data loss.

Also - on another note - I'm unable to use any open-source internet browers (ie. Firefox, Opera, Bonjour...). When I attempt to use Firefox (for example) I'm given the message "Firefox can't establish a connection to the server at www.google.com." It won't open any site. I'm given a similar message when I try to any other browser other than IE. The browser suggests that if my computer or network is protected by a firewall or proxy, to make sure make sure that Firefox is permitted to access the Web. I don't think this is the problem - but I really can't be sure. I never did anything to change these settings - nor would I know where to go to do such a thing. I'm not sure if these two things are related as the internet problem happened a good 2 months after the Awola problem started.

I really appreciate any help. From viewing other members' responses, your help seems very effective.

Thanks!

Deckard's System Scanner v20071014.68
Run by Frankie on 2008-02-22 23:17:18
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore -------------------------... Read more

Answer:Awola Virus :( .... May also be messing with my open-source internet browsers

One more thing I forgot to mention! --- On step 4 of what to do before posting a log - Updating the Operating System - I was unable to update Is there anything I can to do fix this?

Thanks so much!

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I'm in an identical situation to another post. I'm not sure though if the response to other post was based on the reports or not. So, like the other guy:

Ran all the "READ & RUN ME FIRST" (Win XP) steps. Still have popups from yield sign in tray that say "Your computer is infected!" Also still have Awola Anti-spyware that either Spybot S&D or AVG had detected, and I thought, deleted.

Thank you so much for this forum!! Just let me know if I should simply follow what the other thread described.
 

Answer:AWOLA antispy and "Your Computer is Infected"

Hi kilgore!
I'll take a look at your logs and get back to you. This takes some time, so thanks for your patience. Please don't use your computer too much until we're sure it's clean.
abri
 

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Hello All,I placed this in the wrong forum last week, I home someone can help me.I seem to have a few problems on my PC, no Pop-ups but something has Hi-jacked both my active-desktop and IE 6. IE 6 is un-useable. I also have Awola Anti-spyware message in near the clock. Another that came up today which says it is Window's Security Center says you have been infected with Spyware.My active desktop has been hi-jacked again, it keeps bringing up a default.htm in the on my desktop. (what I have done for this is created a default.htm with a picture in it. So when the process calls up this default.htm it is something I want to look at.) Will explain more if it makes a difference.I also have a LoadLibrary Manager error???? It wants me to send an error report.Here are the steps that I have taken:1. Cleaned out Temporary internet files in IE6 and Cleared private data in Firefox.2. Ran Ad-Aware SE (Crashed several times)3. Ran Spy-Bot Search and Destroy selected all and clicked Fix and repair4. Rebooted and tried running Ad-Aware SE again and it crashed.5. Ran Spy-bot again and downloaded Ad-Aware SE and installed fresh copy.6. Rebooted and ran Ad-Aware SE selected all and quarantined.6. Reboot and ran Ad-Aware SE again. quarantined again.7. Ran Norton Anti-Virus cleaned everything.8. Ran House Call Anti-virus tried to clean.9. Attempted to run Panda and Bit defender to no avail, since IE has been hi-jacked.10. Ran McAfee AVERT Stinger. (really can't tell if it is cleaning anything sinc... Read more

Answer:Spyware That Has Taken Over My Active Desktop And Awola Anti-spyware

Hi,Your system is terribly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Before you proceed with the following steps, please do this first..Go to this page.Enter the url of this thread in the first field.Where it says, browse to the file that you want to submit, click the browse button next to it and browse to next file:C:\WINDOWS\system32\GE.dllSelect it and click ok:Then click the Send File button below.Then AFTER you did before...* Start HijackThis, close all open windows leaving only ... Read more

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Ran all the "READ & RUN ME FIRST" (Win XP) steps. Still have popups from yield sign in tray that say "Your computer is infected!" Also still have Awola Anti-spyware that either Spybot S&D or AVG had detected, and I thought, deleted.

Attached Combofix and MGTools logs. AVG had no report to save even though I had "Automatically generate report after every scan" checked and "Only if threats are found" unchecked. The only thing AVG found was 9 cookies.

Thanks.
 

Answer:"Your computer is infected!" & Awola

Hi cee3!
Welcome to Major Geeks!

I'm looking at your logs.
abri
 

8 more replies