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Computer Running Slow - Shuts Down During Scans Or Program Running..please Help!

Question: Computer Running Slow - Shuts Down During Scans Or Program Running..please Help!

Hello - I am a first time poster that is looking for some possible help before I unplug this computer and take it to the shop. I have a Dell 2350 (approx 3 yrs old) running Windows XP SP2. For the past couple of weeks, the computer has been running very slow and shuts down during any scans or programs running (ex. Ipod updates, virus scans,spyware scans, etc.), which means I have been unable to try to figure out what the problem is. I have been able to run Hijack this and have posted the results below: Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:06:33 PM, on 11/24/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\Iomega\System32\AppServices.exeC:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Winamp\winampa.exeC:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\System32\svchost.exeC:\unzipped\HiJackThis.exeC:\WINDOWS\system32\wuauclt.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com/?p=1153870833"; (C:\Documents and Settings\STEPHANIE EPPS\Application Data\Mozilla\Profiles\default\lzn05xg5.slt\prefs.js)N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"; (C:\Documents and Settings\STEPHANIE EPPS\Application Data\Mozilla\Profiles\default\lzn05xg5.slt\prefs.js)O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dllO2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO2 - BHO: BHO Class - {8B3868B4-EBA8-48FA-A19B-E1DFB99066FA} - C:\Program Files\FlashCapture\fcbho.dllO4 - HKLM\..\Run: [O2USB] o2usb.exeO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dllO9 - Extra button: FlashCapture - {753BBC4B-CC73-4fb8-A5B5-CA09C804C1DD} - C:\Program Files\FlashCapture\fciext.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing) (HKCU)O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing) (HKCU)O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1119722599046O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1131672198881O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/51/install/gtdownls.cabO16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) -O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cabO16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocxO16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exeO23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXEO23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exeO23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exeO23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exeO23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exeO23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exeO23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Unknown owner - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe (file missing)O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe--End of file - 7512 bytesI've tried running Combofix but I receive a "Stack overflow" error message, even after I disabled Norton Antivirus. I really would appreciate anyones help with this...Thanks in advance!

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Preferred Solution: Computer Running Slow - Shuts Down During Scans Or Program Running..please Help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Computer Running Slow - Shuts Down During Scans Or Program Running..please Help!

I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new hijackthis log. If we do not hear back from you within a couple of days we will need to close your topic.When posting your logs please post them directly into the reply. Do not attach them.Also make sure you have already followed the steps outlined below:Preparation Guide For Use Before Posting A Hijackthis LogThank you for your patience.

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When I tried running a variety of scans, ad-aware and vundofix, my computer has shut down. I ran Trojan Remover which found a file calledinfo.exe and did something to it to deactivate it or thats what it says. I have no idea what to do, please help me.Deckard's System Scanner v20071014.68Run by Mei-Hua HuangChen on 2008-07-03 03:48:08Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --67: 2008-07-03 10:48:16 UTC - RP612 - Deckard's System Scanner Restore Point66: 2008-07-03 09:37:40 UTC - RP611 - Installed Ad-Aware65: 2008-07-03 09:34:04 UTC - RP610 - Removed Ad-Aware SE Personal64: 2008-07-03 09:21:45 UTC - RP609 - Restore Operation63: 2008-07-03 09:15:12 UTC - RP608 - Restore Operation-- First Restore Point -- 1: 2008-04-07 17:03:28 UTC - RP546 - Removed Microsoft Office Publisher 2007Backed up registry hives.Performed disk cleanup.System Drive C: has 7.05 GiB (less than 15%) free.-- HijackThis (run as Mei-Hua HuangChen.exe) -----------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:50:17, on 2008/07/03Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:�... Read more

Answer:Computer Shuts Down When Running A Variety Of Virus /adaware Scans

Hello bom1990Welcome to BleepingComputer ========================First please uninstall Mcafee.Then please post a new Hijackthis log.

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My computer fails to do windows updates and fails when trying to virus scan it. It is running slow and I got an email from my computer's internet security that my computer has a bot on it.

Running windows vista basic.

Answer:computer slow and not updating or running scans

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 23:27:08.21 on Fri 06/05/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.447.65 [GMT -8:00]

FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\WINDOWS\runservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Common Files\Ulead Systems\DVD\USISrv.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\... Read more

Answer:heres my new scans help plz my computer is running so slow!!!!!!!

Hello and welcome to TSF.

I cannot see any antivirus installed on this computer. Is there any specific reason for that? It's extremely dangerous to be online without the protection of an antivirus, which is an open invitation for infection. We'll have to address this issue when the machine is clean. Please stay disconnected from the internet in the mean time, except for communicating with us.

Norton Internet Worm Protection is not in your installed programs list, but still detected in the DSS log, albeit disabled. Do you have it installed? Or, could it be a leftover from the uninstall?

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Download & save ComboFix to your Desktop but don't run it yet

---------------------------------------------------------------------------------------------
Open notepad (Start>All programs>accessories>notepad ) (It must be notepad, not wordpad, or it won't work)
Copy the entire contents of the Quote Box below to Notepad.
Name the file as CFScript.txt
Change the Save as Type to All Files
and Save it on the desktop
Click Format and ensure Wordwrap is unchecked.

Code:

DDS::
uSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxx... Read more

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My kid's computer has been running extremely slow for a while.
Windows XP, SP3

zone alarm firewall, AVG anti-virus

I've run SpyBot, Ad-aware, SUPERAntiSpyware, and removed everything they found. I've cleaned up temporary files and optimized the drives.

I thought I should try a HJT log. Here it is

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:10:31 PM, on 5/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Progra... Read more

Answer:Computer running VERY slow, all scans seem clean, HJT log included

bump. Thank you!
 

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I've attached the scans.

Thank you in advance for any help!!
 

Answer:Dell Computer Running Very Slow-Malware Scans Find Nothing

You need to exit MalwareBytes in your tray area. Right click and select Exit.
Download Malwarebytes Anti-Rootkit to your desktop.

Double-click the icon to start the tool.
It will ask you where to extract it, then it will start.
Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
Click in the introduction screen "next" to continue.
Click in the following screen "Update" to obtain the latest malware definitions.
Once the update is complete select "Next" and click "Scan".
When the scan is finished and no malware has been found select "Exit".
If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
Open the MBAR folder and paste the content of the following files in your next reply:
"mbar-log-{date} (xx-xx-xx).txt"
"system-log.txt"


Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable. ​Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, ple... Read more

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My computer has been running very slow for the last week or so and I had some time this morning so I thought I would run the virus scans recommended on this site. I have attached them below

I was not able to run the malwarebytes. I downloaded the program, but as I tried to install and run it I kept getting the following error:

internal error: expression error "runtime error (at 79:177):
external exception E06D7363


And the program would not open and run. (I did rename it, as instructed, when I downloaded) it.

I have attached the rest of the logs. Is there any sign of some viruses that might be slowing my computer down? Oh, I am running a Dell Vostro 3700 laptop, with a 32 bit windows 7 operating system.
 

Answer:Computer running slow....Ran recommended virus scans and have attached logs

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode if not already.


Settings Manager <<< Please uninstall this.



Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.


Right-click OTM.exe And select " Run as administrator " to run it.
Paste the following code under the area. Do not include the word Code.

Code:

:Files
C:\Users\brent\AppData\Local\Linkey
C:\Users\brent\Downloads\SoftonicDownloader_for_sketchup-make-2014.exe
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JJA9STWJ\WSSetup[2].exe
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JJA9STWJ\WSSetup[3].exe
C:\$Recycle.Bin\S-1-5-21-1815196250-2127635106-2665615271-1000\$RJY35HH.exe
C:\Program Files\SearchProtect
C:\Users\brent\AppData\Roaming\SearchProtect
C:\Program Files\Conduit
C:\Program Files\MyPC Backup
C:\Program Files\Settings Manager
C:\Program Files\Tbccint
C:\ProgramData\APN
C:\ProgramData\Babylon
C:\ProgramData\Conduit
C:\ProgramData\systemk
C:\Users\brent\AppData\Local\Babylon
C:\Users\brent\AppData\Local\Conduit
C:\Users\brent\AppData\Local\NativeMessaging
C:\Users\brent\AppData\LocalLow\Conduit
C:\Users\brent\AppData\LocalLow\Conduit
C:\Users\brent\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
C:\Users\brent\AppData\... Read more

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My computer has been rebooting when doing an AV scan with Avira. I have tried AVG, Avira, and others. Avg just makes all of the icons disappear except 3. I use XP home with SP3. I have tried everything I have heard of, but no solution. So, I decided to post here to ask if anyone could help me. I used the HijackThis Program. This is the log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:06:06 PM, on 11/29/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\windows\System32\smss.exeC:\windows\system32\csrss.exeC:\windows\system32\winlogon.exeC:\windows\system32\services.exeC:\windows\system32\lsass.exeC:\windows\system32\svchost.exeC:\windows\system32\svchost.exeC:\windows\System32\svchost.exeC:\windows\system32\svchost.exeC:\Program Files\Tall Emu\Online Armor\oacat.exeC:\Program Files\Tall Emu\Online Armor\oasrv.exeC:\windows\system32\spoolsv.exeC:\Program Files\Avira\AntiVir Desktop\sched.exeC:\Program Files\Avira\AntiVir Desktop\avguard.exeC:\windows\system32\svchost.exeC:\windows\System32\svchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Progra... Read more

Answer:Computer slow and rebooting when running scans. Antivirus doesn't work.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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so if I stay on the internet long enough, my computer with just randomly shut off. If I go to open a large program or play a video from my hard drive, it almost always instantly shuts off.

Answer:computer shuts off randomly, especially if running large program

Greetings mwhit02 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter probl... Read more

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Relevance 93.89%

So I just got back from college and tried playing on my PC that I haven't played on in about a year.  I turned it on, it was loading windows then the screen turned black, looks like it rebooted, now the loading circle is going really laggy (5fps) and after I log into windows it becomes really slow, it shuts off a few minutes after. I've tired un-plugging all my connectors and no luck. It worked fine and fast before I left. I don't think it's overheating because I didn't feel any heat come from the cpu.My laptop also sometimes has this problem. I'm at a loss to this.Specs: i5 4690k8gb ramgtx 970win10

More replies
Relevance 93.89%

So I just got back from college and tried playing on my PC that I haven't played on in about a year.  I turned it on, it was loading windows then the screen turned black, looks like it rebooted, now the loading circle is going really laggy (5fps) and after I log into windows it becomes really slow, it shuts off a few minutes after. I've tired un-plugging all my connectors and no luck. It worked fine and fast before I left. I don't think it's overheating because I didn't feel any heat come from the cpu.My laptop also sometimes has this problem. I'm at a loss to this.Specs: i5 4690k8gb ramgtx 970win10

Answer:Computer running very slow then shuts down.

Most likely thing is a stuck fan. When not in use for awhile a fan can freeze or not run a full speed.

2 more replies
Relevance 90.61%

Running Win 7 Home Premium....laptop seemed to be shutting down randomly, so I thought there might be an overheating problem, but confirmed fan running. Shutdown frequency escalated and now startup completes through populating desktop and status bar, but nothing is clickable. Figured out that shutdown occurred when attempting manual virus scan. No matter what tool I used, system shutdown.

Booting up in Safe Mode works. Followed your procedures in Safe Mode. MGTools shut down the system, twice. Log attached is from 2nd run. Also, ran Malwarebytes in "Chameleon" and this was first of several times it ran without shutting system down.

Thank you in advance for your help!
 

Answer:Laptop Shuts Down When Running Anti-virus scans and won't complete boot up

You can rerun Hitman and have it fix all it found, but other than that, I am not finding any malware in your logs. I suggest you post in the software forum for further assistance.

Since you are not having any malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
Go to add/remove programs and uninstall HijackThis.
Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
related to MGtools and some other items from our cleaning procedures.
After doing the above, you should work thru the below link

How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0

 

1 more replies
Relevance 87.74%

Having run many scans and removed a lot of problems (not just cookies). I now turn to anyone that has greater knowledge and ability in these matters than myself to stop my computer from running slower than it was 2 weeks ago when I seem to have got this problem. It is running quicker than it was, before I removed some problems, but still painstaking slow at times. i.e. takes a while to load internet explorer. Scans run, include Norton Anti Virus, Counterspy v2, AVG Anti-spyware, Lavasoft adaware, Spybot S&D, Online Trend and bit defender Virus checkers and CCleaner, defrag and scandisk Logfile of HijackThis v1.99.1 Scan saved at 3:31:42 PM, on 3/23/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe C:\Program... Read more

Answer:Still Slow After Running Many Scans

Hi,I can't see anything suspicious here. It's not because your computer is slow that you are dealing with malware.Take a look here: http://users.telenet.be/bluepatchy/miekiem...owcomputer.htmlAs a sidenote, Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.Updating Java:Download the latest version of Java Runtime Environment (JRE) 6u1.Scroll down to where it says "Java Runtime Environment (JRE) 6u1".Click the "Download" button to the right.Check the box that says: "Accept License Agreement".The page will refresh.Click on the link to download Windows Offline Installation, Multi-language and save to your desktop.Close any programs you may have running - especially your web browser.Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.Check any item with Java Runtime Environment (JRE or J2SE) in the name.
- Examples of older versions in Add or Remove Programs:Java 2 Runtime Environment, SE v1.4.2J2SE Runtime Environment 5.0J2SE Runtime Environment 5.0 Update 6Click the Remove or Change/Remove button.Repeat as many times as necessary to remove each Java versions.Reboot your computer once all Java components are removed.Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.

2 more replies
Relevance 86.92%

my netbook, which still runs windows xp, has been running rather slowly for the past few years. i was now considering installing a pc tune up program to help fix that. does anyone have a suggestion as to what program i should choose? im mainly interested in free versions.

Answer:computer running slow, suggested pc tuneup program?

none of them.......

21 more replies
Relevance 86.51%

Hello there,

We are in need of help. I've done so much reading, only to find no answer to the problems we are having with our computer.

Several weeks back our Toshiba Satellite S75-2112 laptop began running VERY slow on startup, and stayed slow throughout use. I looked in the task manger and noticed the winlogon.exe taking quite a bit of use. I know this is a normal file, but I have read about problems with this being duplicated, etc etc. After several attempts, with SEVERAL different programs, my computer continues to shut down during virus scans. It does not matter whether or not the computer has been on 5 minutes, or 5 hours....it always shuts down during scans. My first concern is the slowness of the computer.

As you can tell, I am very much computer illiterate, so any help is greatly appreciated. Thank you so very much in advance.

Here is a log:

Logfile of HijackThis v1.99.1
Scan saved at 4:23:45 PM, on 1/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common... Read more

Answer:We need help- Slow running and shutting off during scans

Welcome to TSF.

Download VirtumundoBeGone http://secured2k.home.comcast.net/to...undoBeGone.exe and save it on your desktop. Then boot into Safe Mode and run VirtumundoBeGone. When it's done, boot back to Normal Mode and post the log created here along with a new HijackThis log.

3 more replies
Relevance 85.69%

Yesterday I was on a site with my son, and my computer sound started acting up, like warbling, and my mouse takes a while to catch up with me. This computer is 2 months old, and have never had a problem.
I have ran edwido and Ad-aware and they came up with nothing. Is there any help with this?
Thanks
Pam
 

Answer:running slow, but scans don't bring anything up, could it be malware

Hi Pam


To fully work out if malware is the cause of the issues on the PC, you will have to run through this guide of ours, looks daunting to start with but taken slowly its not as most of the text is for information only.


Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.


When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
Bitdefender - from step 6
Panda Scan - fro... Read more

2 more replies
Relevance 85.69%

My pc is severly neglected, it has been running slow for a while, but had just switched to using my laptop. Well over the Thanksgiving holiday I left my laptop at my parents and now am trying to get this old girl back up and running at a workable speed. Tried to run avg, that did not check any files for 10 min so I just stopped it. Then tried to do a trend micro housecall and keep getting an error that I am not connected to the network. So I did a HiJackThis in the hopes that someone could take a look and hopefully give me a clue of how to proceed. Any help will be greatly appreciated, thanks! Misty

Here are the results:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:32:35 PM, on 11/28/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:... Read more

Answer:pc running very slow, virus scans not working

Welcome to the board. It will take awhile to go through that log in the meantime have you tried running your AVG scan in Safe Mode?
 

3 more replies
Relevance 85.69%

hi,
Run Win Xp Pro on an old Dell Dimension8200, fully updated. Not long ago, but not right after it was on Win Updates, put in Service Pack 3, seemed to be doing ok. That was maybe a week or two ago.

Usual protection is Kaspersky and WinPatrol. You'll see that I disabled them for the attached scans but otherwise they are always on. Had compatibility issues in the past with IESpyad, SpywareBlaster, so I did not install them this time.

Running slower and slower esp for internet access. Ran Kaspersky, it found and deleted the entries you'll see in the attachment here. Ran Panda online, it found 9 entries, see Panda log. Ran HijackThis, see attached 2 logs, changed suffix from .log to .txt of one name hijack... (did not generate an extra.txt that I could find).

So - help please! Can you tell whether my credit card numbers etc are compromised? Thanks as always.



Deckard's System Scanner v20071014.68
Run by sara on 2008-06-27 07:53:59
Computer is in Normal Mode.
--------------------------------------------------------------------------------



-- HijackThis (run as sara.exe) ------------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-06-27 07:55:02
Platform: Windows XP Service Pack 3 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16674)
Boot mode... Read more

Answer:running slow, + Kaspersky & Panda scans

Hi newbee_4,

I'm not see bad going on in your logs..
As it has been awhile, I'd like to see a new main.txt and extra.txt

Please do the following:

Please run Deckard's System Scanner again, this time using these instructions:

Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK"%userprofile%\desktop\dss.exe" /config Click on "Check All"

Click Scan!

When finished, it shall produce two log for you (main.txt & extra.txt)

Please post main.txt, and attach extra.txt in your next reply.

4 more replies
Relevance 84.87%

Hi Suddenly my computer has been running quite slow and there is HDD activity all the time. I noticed there is a blank page - Internet explorer entry running in task manager (which keeps coming back even if i manually stop it) and a couple of iexplore processes running in the background although I havene't opened any IE windows.



DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17496 BrowserJavaVersion: 11.25.2
Run by Yannis at 1812 on 2014-12-11
Microsoft Windows 7 Professional 6.1.7601.1.1253.30.1033.18.3551.821 [GMT 1:00]
.
AV: Bitdefender Antivirus *Enabled/Updated* {9A0813D8-CED6-F86B-072E-28D2AF25A83D}
SP: Bitdefender Antispyware *Enabled/Updated* {2169F23C-E8EC-F7E5-3D9E-13A0D4A2E280}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Bitdefender 2015\vsserv.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.ex... Read more

Answer:Computer running slow & Internet explorer instances running in task manager

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

Emergency Backup Procedure - Tech Support Forum

------------------------------------------------------

Please download ComboFix and Save it to your Desktop.

**Note: It is important that it is saved directly to your desktop**

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Double-click ComboFix.exe and follow the prompts to run it.

Your desktop may go blank. This is normal. It will return when ComboFix is done. Comb... Read more

13 more replies
Relevance 84.87%

I don't have any real idea of what the problem could be at this point. I have tried uninstalling unnecessary programs without any change in the way that the computer is behaving. HijackThis won't post a log file and also says that I have been denied write access to the Hosts file.  Any suggestions?

Answer:Computer running slow, freezing, stalling and generally not running properly

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

3 more replies
Relevance 84.87%

I am running Windows XP Professional version 2002 SP3 AMD Athlon X2 Dual Core Processor 6000+ daul 3ghz 4 gigs Ram I've Scanned/Performed with an up to date(Program and Definitions) Super Anti Spyware....Malwarebytes Anti Malware and Kaspersky 2012 Internet Security I have ran a Disk Clean UP Disk Check(errors) and total system defrag...I attempted to perform a system restore and all my points were bad(which I find strange) so I deleted them all...also I perform all these scans in safe mode as well as regular system boot up..I am stumped any help would be appreciated!

Thanks in advance

Josh

Answer:Back again Computers running slow All Scans NEGATIVE!

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Fin... Read more

11 more replies
Relevance 84.87%

Well like to title says, My PC is running slower then normal (it's 5 years old) And i do spyware scans all that comes up is cookies. But i know something is up because it takes about 10 minutes to boot up into windows after i select the user account...

Heres my hijackthis logfile. Any help would be nice.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:54:19 PM, on 10/3/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:... Read more

Answer:My PC is running slow, spyware scans say nothing. whats my issue...?

How much memory (RAM) does the machine have. At 5 years old, it may not have enough to power Norton.

Let's have a more comprehensive look. I need more information, please.

---------------------------------------------------------------------------------------------

You are using an outdated version of HijackThis. Please uninstall from Add/Remove programs, and delete your current version.

Next, download HijackThis to your desktop

Alternate link

This program will help us determine if there are any spyware/malware on your computer. Double-click on the file you just downloaded.
Click on the "Unzip" button to install. It will by default install to the directory - C:\Program Files\Trend Micro\HijackThis

Upon install, HijackThis should open for you.

Should it not open, navigate to C:\Program Files\Trend Micro\HijackThis and double click on HijackThis.exe

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Do not post that log, instead, do this next:

---------------------------------------------------------------------------------------------


Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, two text files will open - mai... Read more

5 more replies
Relevance 84.46%

Brand: Gateway FX Series
OS: Vista SP2


Recently my computer has started booting up very slowly, and after it boots up the CPU or the fan (not sure which) stayed revved up. If I check the task manager idle system process is running at 98-99% all the time. I know this is a measure of how often the CPU is idle, but I don't recall it always being so high.

If I start the task manager as soon as my computer lets me when I boot up all my CPU is going to idle system process for some reason, instead of booting things up.

Its been awhile, but I seem to recall that some problems can make it look like idle process time when in reality something else is actually wrong.

I get random lag when I open a program. Firefox for example, will load just fine, but then I try to click something and the computer momentarily freezes. Its not just Firefox though, it happens when I open up "My Documents" or Pidgin or anything.

I ran Microsoft Security Essentials, Malware Bytes, and Spybot S&D, all of them came back clean.

I would post stuff from Belarc Advisor here, but it keeps hanging on the "Checking local network of this computer." part at 54%.

I'm not sure where to go from here. :(

Answer:Computer Suddenly Running Slow - Random Hangups and Fan Running

I finally got Belarc to respond and finish.

EDIT:: I can't attch the .html file. How do you all prefer it to be presented?

1 more replies
Relevance 84.46%

Hi TSG!

Can you please help me . I have this laptop and it is allegedly top of the line or so i was told by the "techs" of clean my pc. Anywho long story short. My computer is running an abnormally amount of process at start up. When i open up task manager there are 99 processes running ! Can you please help doctor my computer. Or i will have to pay the 199 and take it to the Geek Squad if you think that will help.

Thanks for your help!

Sincerely,
Natasha

This is my computer stats:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72, AMD64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 227364 MB, Free - 127467 MB; D: Total - 11106 MB, Free - 1874 MB;
Motherboard: Hewlett-Packard, 30FC
Antivirus: Norton Internet Security, Updated and Enabled

And this is my Hijackthislog:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:14:00 PM, on 11/27/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\HP\QuickPlay\QPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMai... Read more

Answer:Computer running multiple processes at startup. Running very slow!

Press the Windows key + R to open a Run box.

Type msconfig

Click OK.

Select the Startup tab.

Other than hpWirelessAssistant, you can uncheck just about eveything in there.

Restart the computer.
 

2 more replies
Relevance 83.64%

Computer got infected by some nasties.  The hard drive is constantly chattering and running the hard drive and system even when I am not using it.  I've run superantispyware, kaspersky, malwarebytes.  DDS file is attached.  I've tried to clean it up but I am at the end of my span of knowledge.  If I run hijackthis there are a lot of bizarre looking%%%  files found, lots of BHOs, and the hosts file is probably corrupt.  Have used ccleaner and revo to clean out old junk files.  COMPUTER IS ***VERY SLOW***.  This makes me sad. Thank you in advance for any help!!Also, have a lot of registry errors. Thanks again.

Answer:Computer running slow, constant processes running

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/508368 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

2 more replies
Relevance 83.64%

COMPUTER RUNNING VERY SLOW. WAS TOLD BY REAL TIMES THAT CPU IS OPERATING AT 98% AND THAT A LOT OF OPERATING PROGRAMS ARE OFF.
 

More replies
Relevance 82.82%

Hello all,

I am new here and look forward communicating with you. I have read these forums before and found them to be very helpful, so thank-you all for that. I have usually been able to find answers for my issues just by searching the previous posts, but not this time. ARRRGGH I NEED HELP - PLEASE!!!!

So, the problem I'm having is that: whenever I run a virus scan (either AGV or AVAST), a spyware scan (ADAWARE), Registry Mechanic, or an online virus scan, my computer freezes with a loud high pitched buzz coming from the tower. Nothing resolves this except to restart the system using the restart button, but on some occasions, this doesn't work either because the buzz starts again as soon as the system starts to boot up. In this instance I have to turn off the system with the power button and leave it off for some time before trying again. This seems to happen when the scan reaches the registry.

Having said that, I have noticed that sometimes, this 'freeze' happens when nothing is being scanned, or when playing a game or, for instance, using Clone DVD.

I have reinstalled XP, restored the system to a point when I don't recall this being a problem, and uninstalled recently added software, all to no avail.

I am not terribly computer literate, but not a complete dummy either. This problem has me stumped. I thought it may be a problem with the registry but now I'm wondering if it may be a temperature issue - but really I have no idea!!!! ... Read more

Answer:Computer Freezes when running scans???

why would you think its a temp issue (which it could be)

ctrl alt del, how many processes are you running?

11 more replies
Relevance 82.82%

A McAfee alert popped up about a potential unwanted program and I blocked & removed this program. However, when running SUPERAntiSpyware following this, a lot of files showed up as corrupted or malicious (mainly files containing the name VUNDO).

I rebooted and re-ran SAS. Though the number of corrupted/malicious files was lower, it seemed that the same files reappeared.

Please help, I really have no idea what to do and my comptuer is still running slow.

*EDIT* I forgot to mention that my Windows XP Automatic Update is also now turned off (not by me)

Here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:34:53 PM, on 1/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\LG Soft India\forteManager\bin\Monitor.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\sys... Read more

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Relevance 82%

Hi. Hope someone can help me. My PC is running slow, hard drive is being accessed seemingly constantly and some programs, specifically Outlook 2003 are running very slow and sometimes hanging up. 58 processes show as running under Windows Task Manager. Below is my HJT log. Appreciate any assistance. Thank you.
Logfile of HijackThis v1.99.1
Scan saved at 7:28:15 PM, on 7/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\ActivCard\acachsrv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\RioMSC.exe
C:\Program Files\Panasonic\SD-JukeboxV3\sdjbmgr.exe
C:\WINDOWS\System32\sdpasvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\sy... Read more

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Hello, my girlfreind went a bit crazy with the new computer, downloading everything and everything she thought could be of use. The result is its running like a limp snail. Grateful for advice on what I can get rid of.


Logfile of HijackThis v1.99.1
Scan saved at 22:56:05, on 15/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.ex... Read more

Answer:computer running to slow, to many nothing programs running

Hello and Welcome to TSF

I see nothing malicous in your HJT log but I see you have P2P software installed on your machine (Morpheus). We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to infections.


There are some processes that you do not need running at startup, you can click Start/Run and type in msconfig. Click the start-up tab, here is where you will find everything that is running at start-up and also remove from startup.

Please create a restore point before attempting to stop any processes from running for safety reasons

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Relevance 82%

Hello, recently I have noticed over the past month my laptop begin to run slower and slower. It is now so slow and lagging to the point just surfing web pages takes quite a long time both for the browser to respond and for the page to load. I have also noticed that the fan is running extremely loud on the laptop. I have ran an avira anti virus scan but it found nothing.

I run Windows 8.1 64 bit OS.
My laptop is an HP Pavillion and is only a little over a year old.
 

Answer:Computer running slow and fan running loud

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Relevance 82%

My computer seems to be running fine but slower than usual plus the fan I have got always seems to be running at Maximum (which is quite loud).

It used to slow down when not much was running which makes me wonder whether something is running that shouldn't which is taking up a lot of my resources. I have Ran CCleaner and Malwarebytes Anti-Malware come out clean so maybe its nothing.

DDS file below:

Thanks in advance for any help.
DDS (Ver_09-06-26.01) - NTFSx86
Run by HELMET at 14:23:40.07 on 28/07/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.959.134 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common... Read more

Answer:Computer running slow and fan always running at Maximum

Hello and welcome to Bleeping Computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.First I would like to see a new log since your last one is now quite old.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (&l... Read more

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Relevance 82%

As above, my computer closes down after so many minutes being idle, and scans stop running. I started a scan last night and it went no-where overnight. What settings can I adjust to allow the scans to run when it closes down?

Answer:Scans stop running when computer closes down.

  
Quote: Originally Posted by chewtah


As above, my computer closes down after so many minutes being idle, and scans stop running. I started a scan last night and it went no-where overnight. What settings can I adjust to allow the scans to run when it closes down?


Hi:

A bit more information might help us to better help you.
For example, what type of scan are you talking about -- perhaps a security program, such as your AV?

Having said that, I'm not aware of any security application that will run/scan while the computer is "shut down" or asleep or hibernating.
In other words, the computer needs to be awake in order for the security scan to run.

Perhaps what you are really asking is: can the computer's power management settings be adjusted, so that the computer will not go to sleep or hibernate while a/an (antivirus) scan is running?

Thanks,

MM

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Relevance 81.18%

Hi, whenever I run scans such as Malwarebytes, Counterspy, Spybot, etc.. the computer will stop scanning and show a blue screen. I took a picture of the blue screen, and the stop error is "STOP: 0x0000008E (0xC0000005, 0x80551211, 0xBA42FBA8, 0x00000000)" I've also tried running these scans in safe mode but to no avail. I was unsure if this was a malware/virus problem, but thought this would be the best place to post.

Also - when running Gmer, it was unable to go through the scan completely, asking me to send an error report for its failure.

DDS.txt:


DDS (Ver_09-05-14.01) - NTFSx86
Run by pete at 20:52:41.14 on Tue 05/19/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_05
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2671 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
AV: ESET NOD32 antivirus system 2.51 *On-access scanning disabled* (Outdated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\... Read more

Answer:Computer Blue Screens When Running Spyware Scans

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

I need to see a rootkit scan before I can help you.

Download RootRepeal.zip to your Desktop and click 'Extract all files' to extract the compressed file to it's own folder.
Double-click on RootRepeal.exe to run it.
Click on the 'Report' tab, and then click on 'Scan'.
A window opens asking what to include in the scan.
Check the following boxes then click 'OK':
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services You will then be asked which drive to scan.
Check C: (or the drive your operating system is installed on, if not C:)
Click 'OK' once again.
The tool will begin scanning and may take a while to complete, so please be patient.
When the scan finishes, click on 'Save Report'.
Save the log to your desktop, using a distinctive name, such as RootRepeal.txt.
Post the log in your next reply.
------------------------------------------------------

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Relevance 81.18%

Hi everyone...bleepingcomputer newbie here, so please let me know if more info is needed. Here's the problem. About a month or so ago, my daily Norton Anti-Virus scan started "hanging". It usually happened around c:\windows\ie7\reg00561 (although the numbers following "reg" varied). I tried running an AdAware2007 scan...it hung too. As did SpySweeper, CA Anti-Virus and any other virus/ad/spyware scanner I tried. Since they all had issues, I thought that the problem might lay within Internet Explorer 7, so I tried to uninstall. I got as far as the point where it "Updates Registry"...it hung there just like with the scans. When it hangs, I have to turn the computer off at the on/off button with no "shutdown". So, I am at a loss as to what to do. My computer SEEMS to run OK, but I haven't been able to run any type of "security scan" in almost 6 weeks, so something is obviously wrong. Any help/ideas would be appreciated. Please let me know what else I should do or other info to provide for assistance. Thanks in advance. Tracy

Answer:Computer "hangs" When Running Virus/ad/spyware Scans

Have your tried running your scans in "Safe Mode"?

1 more replies
Relevance 80.36%

Yesterday my Mothers Window 7 computer was turned on and all her information had gone. My Documents/Pictures etc, show as empty folders.
The night before the she had gone to Thunderbird to send an email and the program had 'lost' her account and asked her to create an account as if she was a new user.
She had left that and went on the internet. When she next went back to the desktop most of the icons had disappeared. She turned the computer off and left it to the next day when all personal information seems to have been deleted.
 
A friend ran Malwarebytes Anti-Malware software that found some 'problems' - I don't know what they were. They then apparantly tried some other anti-malware that wouldn't run. I don't think either of these were done in safe mode.
 
I collected the computer and started following your instructions. In safe mode I tried running DDS. The 'settings' screen appeared, after pressing 'start' the information screen appeared then disappeared and no pop-up appears.
Please could someone help -  my mother is 88 has no back-ups and uses the computer for everything!
 
 

Answer:Computer wiped of all user info, Scans not running fully.

Hi and
 
Lets give it a try.

 
Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Double-click to run it. When the tool opens click Yes to disclaimer.
Make sure that under Optional Scans, there is a checkmark on Addition.txt and Shortcut.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another two logs (Addition.txt and Shortcut.txt). Please attach these to your reply.

 
 

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Relevance 79.95%

Running Windows XP Media Center Edition
DSL Connection

When using the internet ie shuts down and asks if we want to send or don't send the error information. The computer itself runs slow and we experience pop ups. The pop ups are both in a new window and some pop up with out a window (similar to the ads that if you move your mouse over it, it enlarges on the screen).

Here is my hijack this log... Hope someone can help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:37:35 AM, on 11/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C... Read more

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Relevance 79.54%

Two days ago I was getting really annoying adware that played ad sounds in the back ground. I did a google search and with the help of a friend I got rid of it with this guide posted on malware tips: http://malwaretips.com/blogs/remove-random-audio-ads-virus/
 
I have dual start up and with windows 7 and windows 8 (trial). So I ran malware bytes and it would shut off my computer in windows 7, I then downloaded malware bytes in windows 8 and scanned both hard drives and it would stop responding. I went into safe mode windows 7 and ran all those programs (listed in malwaretips), and none of them found anything. Afterwards I downloaded avast in windows 7 and it would crash. I  went into safe mode and ran avast  went afk, when I came back my computer wasn't in safe mode and the adware was gone. I ran malware bytes quick scan which found some stuff, then I ran malware bytes anti root kit which also found something. Then I ran all the programs again this time not in safe mode to make sure I didn't have any malware, none of them found anything. Just to be safe, I decided to do full scan with malware bytes and my computer crashed. Note, it didn't shut off like before but everything would just stop responding. I was forced to manually shut off my computer, then I tried running a full scan with avast. Avast was finding some things but then my computer crashed again. So I manually shut off my computer and then went into safe mode to run avast and it would freeze up.. Then... Read more

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Relevance 79.54%

Well my mothers computer is infected and it has multiple priblems. Ill list the problems from minor annoyances to big issues.

Well i ran the Read and run first; however I cannot scan my computer for viruses because when i scans and finds a certain virus the computer goes to a blue screen. I ran combofix.exe, buy it could not create a log for the scan; however i did copy down a few files it got rid of.

Rootkit files combofix got rid of -
C:\WINDOWS\system32\Drivers\senekalfrqtmdb.sys
C:\WINDOWS\system32\senekagixdltkk.dll
C:\WINDOWS\system32\senekavmyvkrhd.dat
C:\WINDOWS\system32\senekahldanmxm.dll
C:\WINDOWS\system32\senekaqrisyxui.dll
C:\WINDOWS\system32\senekayuonspal.dat

In addition, Mozilla firefox will close as soon as i type in a url and press enter.
IE7 does the same thing.

The only logs i could get were from mgtools. Any time i run a virus scan my computer would crash and goto a blue screen.

I am using Windows XP Home Edition

Well i attached the MGtools logs as that is the only thing i could get.

Help would be appreciated if you need anymore information please do tell i will attempt to be as helpful as you always are.
 

Answer:Computer Infected, Crashes to blue screen when running virus scans

Please follow the below instructions to help you attempt to properly run the READ & RUN ME. We need all of the scans to run and we need the logs from them. A log from MGtools alone will not be adequate as it is not a removal tool. It is primarily an information collector. Note the instructions for using SUPERAntiSpyware give you suggestions on what to do if a crash occurs.



Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in... Read more

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Relevance 78.31%

I have a Hp dx5150 running windows xp Professional Service Pack 3,
amd athlon 64 x2 Dual
Core Processor 4400+
2.19 GHz, 1.93 GB of RAM

and i am at a 100% loss, it used to run perfectly, super fast, never had a virus or any problems, i monitor my computer with avira free anti virus, malwarebytes, and comodo firewall,
it was running fine, and then over night, it started working really slow, the computer sounded louder than usual, and boot up took forever, programs took forever to load, and after they do, it still laggy.
I ran scans with my anti virus and nothing was ever detected,
this happened about 2 months ago, and i've been trying to ignore it but i can't handle it any more and i've looked everywhere with no idea where to even start or what to check. I tried doing a system restore to a date before the problems started, the weird thing is, the computer goes back to being super fast, just like it used to be, BUT my internet doesn't work, so i would go to cancel restore and it goes back to being slow, but working internet.

please help me, idk what to do or where to start, i'm usually pretty computer savy and fix my own problems, but i'm at a lost with this one, thanks

Answer:computer suddenly running slow, long boot up, and long program starts

Hi and welcome to TSF does it do the same in safe mode with networking try tapping F8 on booting then choose safe mode with networking

19 more replies
Relevance 77.49%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:55:00 PM, on 1/16/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\SYSTEM32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\system32\HPZipm12.exeC:\WINDOWS\system32\PnkBstrA.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Rundll32.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXEC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,De... Read more

Answer:Pc Shuts Down When Run Adaware; Running Slow, Pop Ups; Can't Send An Email.. Don't Know Virus/spyware Name

Welcome to the BleepingComputer HijackThis Logs and Analysis forum. My name is Richie and i'll be helping you to fix your problems.Apologies for the late response,as i'm sure you can appreciate we are extremely busy.If you've already recieved help at another forum and your issues have been resolved,or you're presently recieving help elsewhere then please let us know.If you have not followed the info in the link below prior to posting your log then please do so now:Preparation Guide for use before posting a HijackThis Log:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/If you still require help,please post a new Hijackthis log into this topic in your next reply.Also post a detailed description of the issues you're experiencing.*Note*Post all reports/logs directly into this topic,not as attachments,thanks.

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I have had this computer for about 3 years. I have upgraded almost everything on it since then. The only things i haven't upgraded was my psu and my cd drive. I had just fixed a problem with my usb shutting down about a month ago. My computer was working just fine till 3 days ago. I was playing Warframe when my monitor shut off. The computer lights, keyboard and mouse where still on but my monitor kept going to sleep and then shutting off. This was not the first time it has done this. About 9 months ago it did the same thing but i just did a fresh reinstall of windows and it started to work. Then a little laster it started again so i sent it back to the manufacturer and they said nothing was wrong with it. I had a spare gpu at the time so i just put that back in and it worked fine. That is when my usb started to shut down so i bought a new mobo because a friend of mine said that could be the problem. Well it wasn't and after looking more into it found out that the usb ports where getting overloaded and shutting down. I got that all fixed and now this is happening.

It only shuts down when i am playing video games. I keep speccy up to see the temps of everything when i'm playing and it shuts down at about 63 celsius. I ran a stress test on it and it shut down at 72 celsius. I don't think it is overheating because from what i have read that is normal temps for gaming. I reinstalled all my drivers again and that did nothing. I am starting to think that my psu... Read more

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Hi, I am running WinXP on my computer. I have a software called DVD Shrink 3.2. When ever I start to backup a movie or anything else, after a while the computer shuts down. I don't have this problem with any other software I have. And the computer does not shut down on me whenever I am using other applications, software or surfing the Net.Can anyone please help me with this problem?Thanks

Answer:computer shuts down when running certain software

Your CPU will be at 100% while DVD Shrink is working, and sounds as though it's overheating. Give your PC a spring clean.

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Hello,

I bought my computer a while back, a year or so. And it was running flawless with games and software till now.

Every time when i try to run a game after 20-25 minutes, my computer shuts down and restarts.
I already been to the hardware store because i still had guarantee and they replaced my power supply and my motherboard.

My temperatures:
GPU: 55C
System: 45C
CPU: 34C
AUX: 14C
Temp: 54C
HD0: 32C
Core 0: 40C
Core 1: 39C
Core 2: 35C

Im out of ideas, does anybody have a solution or something?

Specs:
CPU: Intel core quad Q6600 2.40GHz
RAM: 4Gb
OS: 64BIT Windows 7
MB: P5Q pro
PS: 650Watt

Thnx guys,

Devon
 

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im sick of my computer constantly shutting itself down in the middle of playing games which require java such as runescape. i know for a fact it is not a hawdware issue so dont mention that but it seems to have something to do with java running cuz when java is not running i never have a problem and any other game works perfectly. i have the latest version of java, quad core processor, 4gb ram, etc. this is a new computer and java seems to be the only thing tripping it out can someone please help me. thanks

Answer:Computer shuts down running Java

Have you been able to uninstall then reinstall Java?

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A few months ago I noticed that during larger video games (like Area 51) the screen would go black. The computer hasn't shut down exactly...the screen is black, the monitor light is flashing like it's on standby or something, the keyboard doesn't work, but the computer (hard drive) is still on...or at least the power light is.

Using the power button, I would turn it off and then back on and then it'd be fine for awhile. It only happened during a couple of vidoe games, so I assumed it was just some conflict between the game and the machine. But recently the problem started happening outside of games, I'm surfing or typing a letter in MS Word or playing an mp3 or whatever and it would "shut down". It used to be within an hour of playing a game only...now, it's happening whenever maybe once or twice a day now.
I've done virus scans, nothing out of the ordinary.

Any ideas what it could be?
 

Answer:HP Computer running XP shuts down without warning

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Hey, I need some help. My computer shuts down when I run programs. It doesn't seem to be any certain programs. I can run internet explorer just fine, even bearshare will run with no problems. But i have a few games that i've tried playing and after about a minute the computer always shuts down. They're not even big, hardware taxing games. Just a few emulators and some simple games. Sometimes It will shut down if I try to run multiple programs like bearshare and grokster at the same time. I thought It might be a virus, until i did a complete system restore and still had the exact same problem. I don't know if this is some memory problem or what, but it seems to be rooted in the hardware itself. Can anybody tell me what might be happening?
 

Answer:Computer Shuts Down When Running Programs! Help!!

Is it an immediate shutdown?

A lot of times this is a symptom of a heat issue. How many fans in your case?
As a test take the side off and use a portable fan or box fan to blow into the case. See if it still happens.

If it does, you may need better air flow. We'll need to know the placement and direction of your current fans to tell you where to add it.

It could be a memory problem too, but more often you will get a BSOD with memory errors. You can grab a copy of memtest86 at www.memtest.org and boot off that floppy. It will do tell you if you have a RAM problem.
 

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Hi all, for awhile I've been getting IE popups randomly and not only do I not use IE, but it's always closed when the popups happen. I notice there are always instances of IE running in the background. Starting today I downloaded Adaware and after 2 hours of a full scan my computer simply shutdown and now even when I run Spybot it's shutting down too. I figured it might be a vundo based on my search, but the tool I downloaded reported 0 instances found. Please help, and thank you.

I've posted a DDS log and Hijackthis below it.

.
DDS (Ver_2011-06-03.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by Rab at 3:00:37 on 2011-06-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4095.2272 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows&... Read more

Answer:Running adaware shuts down my computer

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

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Running windows xp sp2, norton firewall, norton antivirus on a wireless network with wep....i had left my computer logged on to the internet the other day and when I came back to it i started getting all these windows opening automatically...i immediately shut the computer down...now when i go on and try to run spybot or adaware or norton antivirus, the computer shuts down (turns off) about 3/4 of the way through...it takes a very long time to run any of these programs...cpu is in 100% use...last time this happened a couple of months ago...reformatted the hard drive and when i loaded norton systemworks it found some sort of script program running and fixed it....i think that might be what's wrong this time but don't want to reformat my drive again...i have tried scanning in safe mode but still shuts off...any help is appreciated...and any ideas to block this from attacking again is GREATLY appreciated!!!
Cindy
 

Answer:computer shuts down when running spybot, etc

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My computer shuts down when running a Spybot check. I have deleted and reinstalled Spybot twice with no luck. Also, whenever I run my AVG Anitivirus scan in the Safe mode, my computer shuts down. I mean, completely turns itself off. This problem started last year, I read all the info about the possibility of a hardware problem. I run a cooler pad, and have triple fans on my system, so I know it's not getting too hot. I have cleaned out the southern California desert sand too. Any help would be greatly appreciated if anything in my Hijack this log could be causing this.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:14:44 PM, on 4/12/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\Grisoft\AVG7\avgamsvr.exeC:\PROGRA~1\Grisoft\AVG7\avgupsvc.exeC:\PROGRA~1\Grisoft\AVG7&#... Read more

Answer:Computer Shuts Down When Running Spybot, Avg

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis LogPlease also post the problems you are having.

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I have AOL Safety and Security installed. It uses McAfee. Whenever I try to run a deep virus scan, the computer shuts down about 40 minutes into it. This also happens when I run a full scan with the AOL spyware and with Spybot. The quick scans for all complete with nothing found. Sometimes when I start my computer I will get a message that McAfee has detected a suspicious file and I should do a scan. When I do this, the quick scan finds nothing and the full scan aborts. I am running Windows XP SP2 on a Dell SmartStep 200 computer. The following is a HijackThis log I created when I first started up the computer. The next thing I did was run the virus scan which shut the computer down after 40-44 minutes.Logfile of HijackThis v1.99.1Scan saved at 10:42:13 AM, on 9/8/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\1102900698\ee\services\sscFirewallP... Read more

Answer:Computer Shuts Down When Running Mcafee

http://www.bleepingcomputer.com/forums/t/64763/computer-shuts-down-when-running-mcafee/

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When I turn my PC on it will boot up just fine to the desktop but the computer beeps 1 long beep every 3-4 seconds, and then about 30 seconds later it will shut the monitor off saying No Signal. But the computer is still running, I can still here the final loaded sound from Windows 7 even though I cannot see my desktop.

I have pulled the video card out (9600GT Superclocked 512mb PCIe) and put in a 128mb PCI video card and still got the same problem. So, I decided to play with the ram. I have 2 x 1GB and 1 x 2GB in 3 out of 4 slots (all G.Skill ram) on this Gigabyte M57SLI-S4 mobo. I took the 1 x 2GB out and left the 128mb video card in and the pc runs fine, no beeps what so ever.

So I thought I had bad ram, I took it out and put my 9600GT video card back in and then I get the same problem all over again even though the 2GB of ram is out. I am so confused, as I work on computers part time as a living but I have never ran into a problem where I could not diagnose the problem within a couple minutes.

Any ideas what might be the problem? The best I can think is that maybe the ram and video card both went bad at the same time, we had a storm the other day that the power went out, I run a cyberpower backup that shuts things down the pc when there is only 5 minutes left on the battery, but I wouldn't think this would hurt it. Thanks in advance for your help.

Hardware Specs:

AMD Athlon X2 64bit 5200 Brisbane
1x2GB G.Skill; 2x1GB G.Skill Memory 6400
1x320GB Seagate; 1x300GB ... Read more

Answer:Monitor shuts off, computer running

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My computer shuts down when running my anti-virus software. I tried running it in safe mode and it still shut down. I am running win xp. I even went to my computer and then to the c drive and scanned every file and it would shut down only sometimes. It shut down in a driver cache file so I deleted it, and the nortons ran fine and said I didn't have any infected files, until the next day and it started the same things over. I also tried to play a game on msn and it also shuts down my computer. The nortons has never said that I have infected files. I went to the symanatac web site and checked for a virues and it would not complete, I got an error message to send to microsoft. Please help!!
 

Answer:computer shuts down when running nortons

Hi and welcome. It almost sounds like it could be an overheating problem. If you just allow the computer to sit idle, will it still shutdown by itself?
 

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Genuine Intel(R) CPU T2400 @ 1.83GHz, x86 Family 6 Model 14 Stepping 8
Processor Count: 2
RAM: 3062 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 57128 MB, Free - 19343 MB;
Motherboard: Dell Inc., 0TD761
Antivirus: Bitdefender Antivirus, Updated and Enabled

ok first i know its an older laptop but it did out preform my girlfriends new acer at anything. Now i turn it on and can make a pot of coffee ,fix me a cup and it will be just getting connection. if you want to move anything from folder to folder you have to do it one at a time or the entire folder. im lost an dont know what to do
 

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i have dance ejay 6 and it's running ever so slow i have all the update fixes still runs ever so slow

thanks
 

Answer:program running slow

anyone know how to fix the problem
 

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Hi -

I previously received help from Gringo over on this thread (http://www.bleepingcomputer.com/forums/topic413593.html), but since removing (I think) the malware, I've run into a new problem: the computer has, each of the past few days, suddenly shut down. Gringo suggested that I post a new topic here in the Vista forum.

I looked at the Event Log and it mentions kernel power. I also see this error message in the log: "The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 2 seconds since the last report."

The other very weird behavior that I can't find the source for is that one of the svchost.exe processes seems to take up 300,000 -- even when no programs are running. I can't figure out why the CPU is working so hard.

Please let me know what additional information I can provide, and I am happy to do so. Thank you!

Answer:Computer Running Vista Shuts Down Unexpectedly

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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Model HPE-400f
AMD phenom II 945
8 gig ddr3
1TB SATA Hardrive 7200 rpm
Geforce 9800gtx+
Corsair 650 watt power supply

After the event I checked the system event logs and found this message:
"the driver detected a controller error on \Device\Harddisk1\DR1"

The machine also emitted a single continuous (unwavering) beep after the random shutdown on one occaision.
I checked all cables and ran a hardware diagnostics from the bios prompt screen. Everything passed.

What could the problem be?
 

Answer:Solved: HP computer running win 7 shuts down randomly

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I need help. Everytime I try to run a virus scan my computer shuts off. Has anyone ever encountered this. I also get a blinking sheild with a question mark in it on the bottom right hand side by the time.
 

Answer:computer shuts off when running virus scan!

Welcome to Major Geeks!

Please do as mush of the instructions as you can...if one scan fails, don't assume the others will also.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide
 

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Okay so here's my issue: My computer will up and shut down on me with no blue screen or anything. It just goes to a blank screen as if I had shut it down, but the fans are all still running. I also noticed that after a hard shut down my led indicator was still on and I could not restart the computer without unplugging it from my power strip, letting the light die out, and then plugging it back in. Please help, I'm at a loss.

P.S. I have some computer experience

Comp Specs:
Mainboard : ECS K8T890-A
Chipset : VIA K8T890
Processor : AMD Athlon 64 3800+ @ 2400 MHz
Physical Memory : 1024 MB (2 x 512 DDR-SDRAM )
Video Card : NVIDIA GeForce 8800 GT
Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 3
 

Answer:Computer Shuts down randomly, fans still running

Sorry forgot to mention that it repeats this even after successful reboot. I have taken the side of the case off and have had a no problems yet. Hope this helps.
 

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I've run AdAware, Spybot and MalwareBytes as well as AVG in Safe Mode with no luck. When running AVG normally the computer shuts down. When accessing the internet the computer shuts down. Please help!!DDS (Ver_09-05-14.01) - NTFSx86 Run by Lisa Flick at 18:47:58.46 on Tue 06/09/2009Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.612 [GMT -5:00]AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\Program Files\Ahead\InCD\InCDsrv.exesvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\WINDOWS\system32\acs.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\system32\CTsvcCDA.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\Program Files\LogMeIn\x86&... Read more

Answer:Computer shuts down on internet access or running AVG

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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My Problem
Hi, I've been using a custom built gaming computer for the past year or so and have encountered no problems until now. Recently I will get this issue where while I am gaming, idle, or just browsing the web my monitor, keyboard, and mouse will shut off. All my fans lights and what not are still running on my computer. The only way to turn the computer off is with the power button. Also, sometimes to computer will not reboot right away and will take 5-30 before working again.
What I've tried
1- I checked all my cords made sure nothing wasnt plugged in.
2- I clean my computer often with compressed air so dust isnt a problem.
3- I checked my RAM, its fine.
4- All my drivers should be up to date.
5- I don't think its a over heating issue, I have pleantly of fans, and because of this I put my CPU speed down to 2.9 ghz instead of 3.5
6-Checked the GPU's fans, plug ins, and drivers and everything is fine.

My Computer Specs
CPU: AMD FX-8320
GPU: Radeon HD 8750
PSU: Corsair CX600
Motherboard: Asus M5A78L-MLX Plus
RAM:Corsair Vengance 8GB 2x4
HardDrive: Barracuda 2TB
 

Answer:Computer Randomly shuts off, but hardware is this running

Try replacing the power supply with another one for testing purposes...
 

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Computer boots to DBAN screen and i type autonuke as dban start in the blue screen the computer just shuts off.

Answer:Computer Shuts off While Running DBAN Format.

Your HDD may have failed. Is it listed in Setup (Bios)? If so, download the ISO image for Seatools in my signature. Burn the image to CD using IMGBurn also in my signature. Boot off of the newly created CD and run the Short and Long tests on the drive. If either test fails the HDD needs to be replaced.
If you have problems with DBAN try [email protected]

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Don't know whats going on. But I have a  HP Notebook I am working on Win 7 and when I go to run a POST, before the OS kicks in ,  the computer just shuts off after a few seconds. Does not shut off on its ownany other time. What could be the  problem?   DONNIE

Answer:Running POST and computer shuts off after a few seconds

POST is the test normally made by the firmware when the computer starts.So what do you mean when you say you run POST. Who starts the POST? You or the computer?And if it shuts off, how do you ever get tote operating system?Please clarify what you are doing?

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Don't know whats going on. But I have a  HP Notebook I am working on Win 7 and when I go to run a POST, before the OS kicks in ,  the computer just shuts off after a few seconds. Does not shut off on its ownany other time. What could be the  problem?   DONNIE

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for some reason my task manager is showing this in processes

whenever i end the chrome even though im not even using google chrome, the svchosts or whatever pops up and starts multiplying so when i end them all and they finally stop multiplying and go away the chrome starts back up using alot of process. is there anyway to fix this cuz my computer just shuts off after awhile because of this.

Answer:computer running high cpu usage and shuts off cuz of this

also my performance log:

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I have a major issue which seems to be coming from java. When going to some games, watching some videos, and clicking on the java itself my computer shuts all the way off and restarts. I have tried updates, I have tried to system restore, I have tried to change java settings (which I can not even click on the java at all without it shutting down my system), I have tried uninstall and reinstall of the java itself, I have tried reg clean, I have ran my Advanced System Care, my core temp is low and where it needs to be at 47 and I have ran virus scan. I have Windows XP home edition. I do not get any warning signals or signs before the shut down. I am not sure what else to do and am ready to give up on the whole thing. Please, if anyone has anything they can think of that may help, fix, or an answer to the question of why it would be doing this it would be greatly appreciated.

Thank you for any answers to my puzzle...

Answer:Computer shuts down and restarts when running Java?

I have ran my Advanced System Care,Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:? Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.? Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries re... Read more

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Hi,
Strange one, or mayby not.
Whatever program or game I select it takes ages to load, and the desk top freezes, the hard disk runs non stop, once loaded the program, game runs perfectly, even ctrl alt tab to see what processes are running takes an age.
It feels like a virus scan is taking place everytime I try and load a program, but I have disabled them.
This seemed to start after installing Roxio Media Center 10
Any suggestions??

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Okay i have windows 8 pro, my pc is very fast 4 gb ram dual core with very good graphics card, its a gaming pc.

I installed windows 8 and i mainly dj on it, so i run some programs (traktor pro) and even after closing them windows starts being so slow and sticky, windows explorer stops responding, start screen freezes etc... plz help Thanx

Answer:Slow OS after running an incompatible program.

Go back to windows 7, sorted!

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Hi, when i am using a program such as nero express, windows media player or even downloading a program, my surfing speed slows right down and even stops for a while. Is there anything i can do to speed it up??? Thanks.
 

Answer:Solved: PC slow when other program is running

Nero does use a lot of resources, you have not put in what equipment you have, or what speed your Internet is or what type, as a rule when I am burning things on to a DVD or CD I don't do much else, and the process does not take long, using Nero at a time when you are not doing much else is always the best policy.
 

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I'm not really sure where to post this, so if it needs to be moved I apologize. My wife's friend was having problems with her computer, and asked me to look at it. The original complaint was that it was running slow and shutting down intermittently... slow was an understatement. I started off just looking. I found multiple toolbars running, and got rid of them. Also originally there was a website hxxp://www.tattoodle.com that would keep changing itself to the homepage. It took me a little while but through the Add/Remove programs in the control panel, and resetting IE through internet options, I got rid of the toolbars and tattoodle.I then defragged it both with the standard XP tool, and with Auslogic's defrag tool. Also, I ran a registry repair with CCleaner. I then attempted to run Spybot S&D, everytime I tried the PC shut down on me. I switched to safe mode, and tried again. No luck... it shut down again. Also, I attempted to run a boot scan with Avast! and it shut down partway through that. I have upgraded the ram, and installed a power 350W power supply that I had laying around on an old computer. Now the computer is finally running faster, but the shutdowns during the scans still happen. Any help would be appreciated.

Thank you in advance,

Billy Merrell

Answer:Computer shuts down while running antivirus/adware programs

When I get a computer like this to repair, I usually just take the hard drive out and use another computer to save all files you want to keep and put the drive back in the computer it came from and reformat. Its much simpler and faster than trying to remove the spyware or malware in the drive. I have used several types of anti spyware and most are not very effective once the computer is infected to the point that the computer is about un-usable. Even if you get the malware or spyware out of the drive...there is the very good chance that some programs will now start having errors or stop working altogether. Have you ever reformatted before?

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Hello, i purchased a computer more than a year ago now. and i was able to run games such as "Avatar" or Black ops on my PC with no issues, now i am playing simple FPS games requiring no Video memory really at all. and my Monitor turns into standby "Auto Detection" mode, but my computer remains running.
during times like "Bomb Explosions" or when the Base Explodes for a win/lose.
I've contacted the place, they convinced me the video card somehow went bad.
sent me a new video card. 5 minutes later the computer does the same thing.

So now if i switch my monitor from my card, to my on-board video card everything works. terribly but no shut down during the games, however the games are pretty much unplayable due to low on-board video

i have no idea how this could have happened, no storms, no power surges. everything is protected and blown out weekly.

I've completely reformatted my computer a few times since the problem has started, so i know its nothing software related.

The one thing i will say is weird, sometimes when the computer monitor gets turned off during the game.
i noticed that the sound is skipping... this isn't every time but often.

Computer Specs:

Code:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Phenom(tm) II X2 550 Processor, x86 Family 16 Model 4 Stepping 2
Processor Count: 2
RAM: 3326 Mb
Graphics Card: NVIDIA GeForce 94... Read more

Answer:Monitor shuts off during games, computer remains running.

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Turned off my computer the other day and Windows shut down, my monitor went black but the CPU in my computer kept running. I thought perhaps Windows hadn't actually shut down so pushed the on/off button and Windows re-loaded so Windows did shut down. I made a second attempt and the computer kept running and the only way to get it to stop was to unplug the cord. After being gone for a few days I returned home, plugged in the cord and Windows loaded. Very strange....Anyone had this experience and what would cause this?
 

Answer:Solved: Windows Shuts Down But Computer Keeping Running.

How do you know the CPU continues to run?

Do you mean the CPU fan continues to run?

It may be hot and the fan will continue to run. The cause maybe the PC is dusty and needs to be cleaned out, or the case fan is failing. Check them out and let us know what you find.
 

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Hello...can you direct me to what to do with my cpu issue...??


My computer shuts off randomly. When I try to turn it back on, it won't go on unless I unplug the main power cord from the back for a few seconds and then replug it in.

When I do restart the computer, I get the following error message:

Hardware monitor found an error. Enter Power setup menu for details. F1 to continue, F2 for setup.

When I press F1 it will continue to Windows with no problem. However, entering power setup menu reveals, if I recall correctly, the Power fan speed not registering any info.

What do I do? What is the issue? Help please! Thanks!

SONY VAIO PCV - RX 650
Windows XP Pro
 

Answer:Computer shuts off when running...Hardware monitor issue..

hmm so much intrstng problm but dont worry ... its so much simple......

1- open M.B and check Capictorz around the CPU if its good no problm in ur M.B Hardware

2- Go to bios setup and also go to CPU heat setting.... Enable all option....

3- change Computer Power suply...
 

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Hi,My laptop was suddenly attacked by a virus when Firefox was unable to block a pop-up ad. Something happened and numerous screens began popping up from Avira antivirus and no matter how many times I deleted or quarantined the virus, it kept growing in number. Now, I cannot run any installed programs and cannot install/run any existing antivirus programs in my computer.NEW UPDATED PROBLEMAfter restarting my computer, I am no longer able to access Windows in normal mode. I can only run windows vista in safe mode. I have no network access as the virus is blocking all networks and I cannot access the internet from safe mode. I was unable to start up my Avira antivirus scan but was able to do a scan on all active units and Avira revealed about 8 detections with the Trojan TR/Alureon.BF2 in some location that I can't find: globalroot\systemroot\system32\UACeuivxhxbvr.dllI cannot install any other antivirus programs even though they were renamed. After running Avira, all executable files and shortcuts stop working. If I attempt to run Malwarebytes, the computer restarts. When it starts up in normal mode, all I get is a black screen and the mouse arrow. I cannot run system restore as the virus has deleted all restore points. I also cannot run system recovery mode as the virus has disabled that option. Even though Avira was able to locate the virus, the quarantine/delete/deny access functions have all been disabled.I was able to briefly run malwarebytes which indicate... Read more

Answer:Virus preventing me from running any program or running/installing antivirus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hi, hope you are able to help me
Damsel in distress
I am an idiot and ran a program from a website , i cannot believe i id that ...which offered to speed up my PC
I cant remember the name of the program but, as soon as i started to run i thought better of it, and stopped it running
and friend of mine , has suggesrted a post my logs here, as we suspect there maybe some malware on the PC

malwarebytes, runs bit will not remove any "threats"
the pc runs very slowly

with advice from my friend , (wayne - etaf) I have run
superantispyware on a full scan
ADWcleaner

and now I post all the logs requested below

GMER - reported a ROOTKIT !!!! - is that bad ???

thanks for any help an assitance you can offer

========================================================
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:52:07, on 07/01/2014
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.19088)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\hp\support\hpsysdrv.exe
C:\Windows\System32\jureg.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Samsung\Kies\KiesTrayAgent.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program F... Read more

Answer:rootkit and slow PC after running a speed up your PC program

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Hi, I'm brand new to bleepingcomputer. I posted this yesterday and I think I did something wrong in the email notifications, so I'm starting it over. I apologize for my ignorance.

I was trying to find why my PC is running slow and I found a program named aaa listed in add remove programs that won't let me remove it. When I click on more information about it, it lists bbb and ccc for information.

I was reading a related posting and I downloaded, installed, and ran TDSSKiller. The report is listed below.

Thank you for any help you can provide.

Dan

Answer:Internet running very slow. aaa in program list?

Removed TDSS log, moved post to Am I Infected.

The folks in Am I Infected will guide you, please do not post anything unless they ask for it. Thanks .

Louis

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Hello. I have a problem, one day ago i was surfing the net, when suddenly, a setup window appeared, and my mouse cursor was stuck in a place, appearently, on the "Next" button of the setup. It started clicking and clicking. After a few seconds, the window dissapeared and i saw a new shortcut on the desktop called "RegClean Pro". At first, i was wondering what is it, and i thought that it is a virus. I tried to uninstall it using it's own uninstaller, but it did nothing. Then, i deleted its files from the folders and killed its process. Before restarting my laptop, everything was fine... After the restart, the system started running very slow, so slow that it took 2 minutes for google chrome to open. Now i don't know what else to do. I scanned my computer three times and nothing. I'm pretty sure that my laptop is good enough to run faster that this... I can run games like CODMW3 and GTA 4 so i think it is good enough

My computer specifications:
-Laptop Model: Acer Aspire V3-531G
-OS: Windows 7 Professional 64-bit
-Processor: Intel Pentium B960 2.20 GHZ Dual-Core
-Video Card: NVIDIA GeForece GT 630M (1GB of VRAM)

If anyone can help me, i'd appreciate it very much. Thanks in advance.

Answer:Windows 7 Running Very Slow After Uninstalling A Program

Vlad64 welcome to SevenForums

Can you uninstall RegCleanPro from the Control Panel Uninstall section ( Programs and Features ) ?


Also go ahead and run this tool

Click here Adwcleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose Run as administrator

Click the Search button

Upload the AdwCleaner[Sn].txt in your reply.



   Note
The log file is at C:\AdwCleaner[Sn].txt

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This Windows XP computer shuts down when running Malwarebytes in Safe Mode. This is my problem, this is my concern.A brief history:A few weeks back I mounted an old HD from back around 2003, on it a lil something nasty was laying in wait.---4/14/2012 1:08:29 AMmbam-log-2012-04-14 (01-08-29).txtFiles Detected: 2C:\Documents and Settings\mgk\Desktop\utility\CS3 Master\KG\Keygen.EXE(Trojan.Downloader) -> Quarantined and deleted successfully.C:\Documents and Settings\mgk\x.exe (Trojan.KillAV) -> Quarantined anddeleted successfully.---Which put me in the habit of booting up in Safe Mode every so often and running Malwarebytes. All had been well ever since.Then, on 4.25.12 I happened to be at the computer when Microsoft Security Essentials was running it's daily scheduled full scan, caught it alerting me to:---Exploit:JS/Blacole.EYItems: containerfile:C:\Documents and Settings\mgk\Local Settings\ApplicationData\Mozilla\Firefox\Profiles\3vxp40ra.default\Cache\B\52\DD4E7d01file:C:\Documents and Settings\mgk\Local Settings\ApplicationData\Mozilla\Firefox\Profiles\3vxp40ra.default\Cache\B\52\DD4E7d01->(GZip)->(SCRIPT0000)---which was quarantined and removed.Now that my ears were perked, I checked the Microsoft Security Essentials logs, I found that on 4.21.12---Exploit:JS/Pdfjsc.AH Items: containerfil... Read more

Answer:Windows XP computer shuts down when running Malwarebytes in Safe Mode

Reviewing my own post here, I noticed Security Check telling me I have an outdated version of Java running, which is untrue.---Verified Java VersionCongratulations!You have the recommended Java installed (Version 6 Update 31).---as told to me by http://www.java.com/en/download/installed.jsp?jre_version=1.6.0_31&vendor=Sun+Microsystems+Inc.&os=Windows+XP&os_version=5.1And I even used JavaRa to uninstall all antiquated Java files remaining on my HD.Just thought I'd add that, for the record.

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Hello
I would be very grateful if you could possibly answer my question.

I have a new modern computer AMD 2.0 XP running Windows XP Professional.

If you close a program after running it and it appears to be closed but the task manager shows that it is running, what does this mean?

Does it mean that there is something wrong with the Software of the running program or is it a Windows System Problem?

I wrote a very easy program compiled in VB6 which after running I closed and does not show up in Task Manager. Everything is obviously ok.
However my other much more complicated compiled VB6 program after being run and closed, shows up as running in the Task Manager?

I just want to know what this means please.

Is there something wrong with the program I have made?
When you continue to open and close it, more icons of the running program are seen in Task Manager.
But none on the main normal bottom windows task bar, where the start button is.(Which I presume is correct)
Thanks

Gary.
 

Answer:After Running and closing my VB6 Program. Task Manager say's it is running?

Sounds like you have an active window somewhere although it is hidden. Put debug.print code in all of your form.load/unload events and run it in the debugger. Make sure you having matching unloads for each load.

Also, callbacks (like timers) may be the culprit. What does your application do?
 

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Hi there, I've just noticed that my computer got laggy just today. This is my 2nd time, really sorry =\ it always comes down to lag. My hijack this log is posted below, appreciate all the help. Thanks in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:11:49 PM, on 1/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Com... Read more

Answer:[Hijackthis Log Help] Slow When Running Program/Browser Laggy

Bump...

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I have a Toshiba Satellite  running windows 7. I got the computer from my father and had to remove a lot of malware and games. I wish i could do a factory reset but i do not have any of the factory disks. It seems like there are a lot of processes running and the physical memory is almost always at 100%. Any help would greatly be appreciated . Thanks in advance.

Answer:Toshiba laptop running super slow. physical memory running high

You can first try this:
http://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/
 
Then you can try removing all the junk files on it using CCleaner or BleachBit or something similar. If that doesn't help, I would recommend dual booting this PC with Ubuntu 14.04. I actually published a tutorial on doing that here:
http://69.107.93.24/Blog/52015/
 
You could then use that as your primary OS.

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My PC seems to be running considerably slower, I have this multi media gadget
http://gallery.live.com/liveItemDeta...5-157bd66ca5af
and both cores are indicating they are running at 100%, something it never used to do. I also noticed I had soem trouble getting my HP printer to work, needed to re-install the software, and still it's been problematic, stalling in the print queue.

Task manager was locked out by administrator, which was a sign I have been possibly been infected..

I followed the 5 steps from your forum. I would really appreciate your help..

I'm running vista on AMD Athlon(tm) 64 X2 Dual Core Processor 4600+

Heres is the Deckard scan:

Deckard's System Scanner v20071014.68
Run by Luke on 2008-02-20 23:20:55
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
26: 2008-02-21 01:24:54 UTC - RP115 - Windows Update
25: 2008-02-16 06:19:17 UTC - RP113 - Windows Update
24: 2008-02-15 01:50:44 UTC - RP112 - Windows Update
23: 2008-02-14 06:29:15 UTC - RP111 - Windows Update
22: 2008-02-14 06:25:02 UTC - RP110 - Device Driver Package Install: CXT Modems


-- First Restore Point --
1: 2007-12-19 00:49:46 UTC - RP88 - Windows Update


Backed up registry hives.
Performed disk cleanup.



-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-20 23:... Read more

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Hey there, first post here.

This is my cousins computer, a laptop on XP SP3.

The main problem was the slow startup accompanied by a popup, It stated that windows blocked a program from running. I dont want to disable it because the program might be malicious. I also do not recall the name of the windows blocking program because it has not popped up in two days. Also during these two days theres been a notice stating "Cannot connect to network drives";When there were popups, this message did not show.

Okey well this is DSS main, extra and panda are attached,

Deckard's System Scanner v20071014.68
Run by Melissa on 2008-07-29 19:49:06
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
102: 2008-07-29 23:49:18 UTC - RP204 - Deckard's System Scanner Restore Point
101: 2008-07-13 04:14:30 UTC - RP203 - Software Distribution Service 3.0
100: 2008-07-13 00:44:57 UTC - RP202 - Removed Easy CD & DVD Creator 6
99: 2008-07-13 00:28:37 UTC - RP201 - Installed AVG Free 8.0
98: 2008-07-13 00:27:06 UTC - RP200 - Removed Easy CD & DVD Creator 6


-- First Restore Point --
1: 2008-01-21 12:52:26 UTC - RP103 - Software Distribution Service 3.0


Backed up registry hives.
Performed disk cleanup.



-- Hija... Read more

Answer:Slow Startup, popup saying windows blocked program from running

bump.

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I installed Vista on my newly built computer, and it's been a month, my hard drive still runs everytime i turn on my computer until i turn it off non stop even thought there is no programming running. Can anybody tell me why it is doing such thing? i am afraid that i might have a broken hard drive. can anybody give me some advise on it? Thank you very much.
 

Answer:Hard drive keeps running even without program running.

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Hi All,

Been having this problem since yesterday. Whenever I start up windows, it freezes after a couple of minutes. Tried going into safe mode to run virus scan (Avira and Malwarebytes) but both freeze halfway through scanning and I have to do a hard reset. No idea at all what is wrong with it.

Also find that when I try to open Adobe PDF Reader, it shows this message when I am in normal mode. 'The windows installer service could not be accessed. This can occur if you are running in safe mode, or if the windows installer is not correctly installed.' Right after that, it freezes. Not sure if that's relevant.
Please help me! Thanks a lot in advance!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:22:47 AM, on 2/4/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Pro... Read more

Answer:Computer freezes in normal mode after a few minutes and then in safe mode when running virus scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

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Environment: E6600 Core 2 with 4GB of 667MHz memory and a 150GB raptor... pretty snappy hardware. Freshly installed XP SP2 with all patches and updates, latest chipset drivers, etc. Everything flies.

I installed vmware server 1.01 and then a 32-bit linux (Oracle Enteprrise Linux, basically a clone of RHEL4). Things are slow. Boot-up within the vmware container (1CPU, 2GB of RAM allocated) takes about 90 seconds, which is slower than it takes on a P3/866MHz/512 box I have sitting around here. During this time the host OS (XP) reports extremely high CPU utilization (> 85-90% the entire bootup time) and almost all of this is kernel time. I have duplicated this issue on an identically configured E6600 box as well. All software is freshly installed.

Any ideas?

I tried a few things... turning off the virtualization feature support in the BIOS... switched between 1 and 2 CPUs allocated to the vmware box... switching between bridged, host, etc. network configuration. Same result. High CPU consumption, mostly XP kernel time and sluggish to slow considering the machine. It's a LOT like when a hard drive goes into PIO mode under Windows... same sort of sluggishness (though that's not the issue here, at least for Windows).

Any ideas? I'm at a loss as to how to troubleshoot further.
 

Answer:Linux running on vmware server running on XP Pro - super slow!

Have you installed vmware tools?
 

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Hey guys, I am running Vista on an AMD Phenom X4 9150e with 4gb ram. My hard drive is constantly running and chugging away pretty good too, reading rather than writing i believe. My cpu and memory usage are quite high and my system is running relatively slow for doing simple things like opening a browser. I have attached a screenshot of the system resource monitor with basically nothing running but hijack this and a browser. Any help would be greatly appreciated. I have run scans with malware bytes and adaware, as well as AVG which all come up clean. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:14:54 AM, on 10/11/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: NormalRunning processes:C:\Program Files (x86)\AVG\AVG8\avgtray.exeC:\Program Files (x86)\DAEMON Tools Pro\DTProShellHlp.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWow64\Macromed\Flash\FlashUtil10b.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...ion&pf=cndtR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = ht... Read more

Answer:Slow running system and Hard drive constantly running

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the upper right hand corner ... Read more

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Ok, for the past few weeks, I had been getting a message that said a resource was missing, but I stupidly never wrote down what specifically was gone. It said that it could not open the Dell Dock because of it and windows explorer was running slow at times and restarting periodically. It did this for about three weeks, then, two nights ago, the computer froze, so I reset it, and it started on the green bar then black screen loop.

I tried running it in safe mode, no dice, and all other alternate boot options. It would hang up each time. Finally, I was able to get the system restore wizard up, this was earlier today, and reset the system to how it was 4 days ago. It actually opened Vista, but in low res mode and everything is painfully slow, except for the internet, which runs at normalish speeds.

Are there any possible causes or solutions for this?

I have a Dell Inspiron 530, and Windows Vista Home Premium 64 bit.
 

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I have installed superanti spyware and that found some stuff to delete, Im quite computer illiterate, the internet is running at about 4 or 5 for speed and it should be 8 according the internet provider, they said everything is fine from their end, however I may have programs running on the computer that shouldnt be and are slowing it down, Im not sure if this is a spyware issue, virus, program not needed? Under the windows task manager the system idle process is 98 under the cpu, everything else is 0, I dont know if that makes a difference?
 

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Attached are the logs required for me to receive help.

My computer starts up very slow and runs slow, I fear malware of some sort.

The fifth log is on my FIRST reply.

Thanks!

TheClap
 

Answer:Computer start up is slow. Computer running slow - completed required steps

fifth log
 

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Hello,

I'm having an issue with my PC in which the PC runs extremely slow. I was going over all running programs in task manager and noticed that iexplore.exe was running even when I had internet explorer closed. This also took about 60% of my CPU. So my original thought was that I had an issue with Viruses and Malware. I tried shutting down the iexplore.exe and it wont close out. I have provided all that was asked, so if anyone can help me, I'd greatly appreciate it!

Thanks!
DDS (Ver_09-02-01.01) - NTFSx86
Run by will at 9:27:13.90 on Thu 02/26/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.108 [GMT -8:00]
============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\HPZipm12.exe
C:\Program Files\Common Files\Artisoft\TeleVantage\TvWksSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:&#... Read more

Answer:Task Manager shows iexplore.exe running even when program is closed, PC is really slow!

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you.Download and Run OTListItPlease download OTListIt by OldTimer to your desktop.Open OTListIt by double clicking its icon. If you are using Windows Vista, right click OTListIt2.exe and select Run As Administrator.Click Run Scan without changing any settings. When the scan is complete, a logfile will open.Copy the contents of the log into your next reply. It will be saved as OTListIt.txt where OTListIt.exe is located.Download and Run Scan with GMERWe will use GMER to scan for rootkits.Please download GMER.zip to your desktop from any of the links below:LINK1, LINK2Right click on GMER.zip and select "Extract All".Close all other open programs as there is a slight chance your computer will crash.Double click GMER.exe. If you are using Windows Vista, right click the icon and select "Run as Administrator". Your security programs may detect GMER's driver trying to load. Allow it.You may see a warning saying "GMER has detected rootkit activity". If so, select NO.Leaving the settings at default, click Scan.When the scan is complete, click Save and save the log onto your desktop.Please include the log in your next reply.Please tell me what changes have been made to the computer since your topic was started. Also give me an update on any symptoms.With Regards,The Panda

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