Computer Support Forum

Seagate FreeAgent Pro and eSATA connection issues

Question: Seagate FreeAgent Pro and eSATA connection issues

Yeah, I know "connection issues" is very broad, but give me time an I'll explain to the best of my abilities what's going on.

Right, so as the title states, I have a Seagate FreeAgent Pro, an external hard drive. This drive has four(4) different data connections. Esata, 1394a (6-pin), Mini USB (5-pin), and Mini Firewire (4-pin).

My primary use for this drive is storage for video files as I do a lot of work with film. I've heard that the 6-pin Firewire (1394a) connection is the best for use with video, but being that I'm the curious chump, I wanted to see if the Esata connection would work any better or not. The two ports are the only two I've ever used since I first bought the drive, so I'm not too worried about the Mini ports.

Here's my first problem: With the 1394 connection, I can plug in from the PC and the drive starts right up, and given a certain amount of time, it'll show up in Windows.
However, with the Esata connection, I plug in from the PC and the drive will power up, but never show up in windows unless I restart the system, or run drive diagnostics (in which case it only shows up half the time).

Here's my second problem: With the Esata connection, when I'm working in my video editing program and stop to take a break, the drive will shut off. When I try to get it going again, it never shows up and everything in the video editor brings up error codes because the links are all broken. I've also tried installing the software that came with the drive to change the 'Sleep' properties, but the window never opens even if the app is running in the taskbar - so I can't change the 'Sleep' properties.

So overall, my question resides with the Esata connection. Would anyone happen to know why it works the way it has been described? Do I need to reinstall Sata drivers or what? I'm lost as to why the other port (1394a) works fine, but this one is so stubborn. Can someone maybe explain to me how Esata is supposed to work? Like is it the same as the internal sata drives or what?

Any help would be awesome. Thanks in advance!

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Preferred Solution: Seagate FreeAgent Pro and eSATA connection issues

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Answer: Seagate FreeAgent Pro and eSATA connection issues

SATA, (and Esata), are intended to be hot pluggable devices, (internal and external), as long as they are running in "AHCI", or SATA mode. If the device isn't firing up, (data wise), when you plug it in, then the system drives may be set to IDE emulation mode. In this mode, you would need to power down, then connect the drive, and reboot to have it detected.

In any case, for safety's sake, I suggest you refrain from hot plugging you external drive while it's running in IDE mode.

If this is the case, you would need to install SATA drivers, (Assuming you are running XP), AND reinstall the OS, to get true ACHI at the Esata ports.

With Win 7, you could try switching the drive mode in BIOS, but don't be surprised if that doesn't work.

Windows 7 would indeed supply ACHI drivers without your intervention, but here again, a reinstall of the OS would be necessary.

Data transfer should be as fast in USB as it is in the original Firewire (1) spec, but not as fast as the new Firewire. For history's sake, the original Firewire was released when USB was USB 1.0, hence the speed advantage of Firewire! But, USB 2.0 more or less put an end to that. As you probably already know, USB is hot pluggable also.

Also, once upon a time certain video programs would only allow direct video capture via Firewire, and not USB.

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I have a hard drive that was damaged in shipping. I contacted Seagate and they said I could ship it to them for replacement but I wouldn't get my data back unless I paid them an exorbitant amount of money for their data recovery services. So I cracked it open. It appears to be in great shape, the only immediately apparent issue is that the mini-USB connector popped off. I don't know how to solder so I won't be fixing that at the moment, but I have a friend who could probably do it.

My problem is this: on the sticker it labels the connections SATA Power, SATA Data, and Jumper Block. The USB and Power connectors are soldered onto a PCB which is screwed and soldered directly to the hard drive. Could I just plug it into the wall socket with the external power and plug the SATA into the motherboard?

Could I just leave the hard drive on the floor of the computer case or something like that while I transfer the data from it, or could that cause data loss or failure? How would I mount the drive otherwise? The USB and power connectors protrude out the side - where the mount screws go - about 3/4 of an inch.

Basically is it worth it or is it possible to extract the data as it is now, or would it be better to get the USB connector fixed?

Here's the SATA connection, this is unused by the external enclosure:

Here's the external power connector, to the right of it is where the mini-USB connector was, and to the right of that is one of the mount screw holes.

He... Read more

Answer:Seagate Freeagent External Drive - Connection issues

Is it just me or do the SATA connectors look odd?

My friend said he is not at all confident in his soldering skills but said he would do it as a last resort.

Really at a loss of what to do here. I'm not sure if I'll be able to connect it at all - internally or with another external enclosure.

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Hi all,
I have an external Seagate FreeAgent 750GB HDD, and trying to use it via the eSata interface. The problem I am facing is that, it hangs when trying to copy a large (>3GB) file TO it from my main disk.

It will seriously hang, the computer becomes unresponsive (the mouse works, but can't start any program at all, not even an explorer window).

In smaller files (650MB) there is no problem. Also, there is no problem when using the USB interface (although I haven't tested it thoroughly).

The motherboard used is an Asus P5K Deluxe. I have experienced this problem in Windows XP AND Windows Vista, 32 and 64-bit versions.

Any help?

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I have a Seagate FreeAgent 1tb external hd that is no longer working properly. When I plug it in to my comp, it takes forever to be recognized, luckily it's being recognized at all, I guess. Unfortunately, it's being recognized as "Local Disk: (G)" as opposed to FreeAgent. When I click on it to look at the files, the bar at the top seems as though it's reading and progressing, but when it gets close to the end, it stops. Sometimes it says "not responding." Yet other times I get some sort of I/O error. Other times still it says that I need to format the hd.

I really, really need to be able to access these files as they contain home videos and pictures of my little ones that I do not have anywhere else. =/ Yes, completely my bad because I hadn't backed them up anywhere.

I tried the Seatools diagnostic long generic test, and it failed. I also tried r-studio and I got as far as the scan. The screen says that there are read errors at position 0, 512, 1024, etc. Every one of them in multiples of 512. The request could not be performed because of an I/O device error (1117).

Any suggestions, please?

Also, I took it out of the case and plugged it into a desktop sata connection; but when I go to boot it up and the computer is running through its normal bootup process (when it's doing the DOS-looking stuff before it gets to the Windows processing then follow-up login screen), it recognizes the other hd but stops at the Seagate as... Read more

Answer:Seagate FreeAgent 1tb external hd issues

Since the drive failed the Seagate test, it doesn't look good for getting to your files through windows.
Linux is sometimes successful at getting things that windows can't.

You need to download a linux live CD and burn the ISO. (If you don't understand, post again and someone will guide you).
You'll boot your computer with the live CD - it will not change anything in your windows, then attach the Seagate drive. Depending on the live distro, it might be seen automatically. You will need some other hard drive or a large USB stick to copy the files you want over to another device.

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I purchased 2 of these so-called external backup systems. Both of them continued to create mirror images until they filled up the entire drive (500 gb) and then gave an error that there was no more space on the drive. There doesn't seem to be anyway to control these drives at all. I would welcome any advice I can get. Thanks.

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Cannot stop this msg says Generic volume in use,Is it possible to reformate and use as a normal basic portable H.D. Fed up with this unit.

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I recently upgraded from Windows Vista Business to Windows 7 Professional. The problem I am having is that my Seagate Freeagent 1TB drive wont load in Windows 7. I have to keep going to Device Manager and Uninstalling the driver and then plugging it back in so it automatically installs itself and then when I shut down the computer I have to do the process again.

I thought things that worked with Windows Vista were supposed to work with Windows 7.

Any solutions or help on this problem would be appreciated. PS I have already tried insalling newer drivers, I have the latest ones, and I know this is a software issue as I am able to access the drive as normal after re-installing it each time.

So any help would be appreciated.

Answer:Seagate Freeagent 1TB

First, welcome to the SevenForums

I assuming (since your specs are limited) that this HDD is a USB device. If so, I know of several people with the same problem. There is at this time no fix is available other then to turn it off prior to starting your computer then turning it back on once your system is up and running. Not sure why this happens only that it does, and there are several other HDDs that do the same thing. Some of Western Digital's HDD Books USB HDDs do the same thing. Not sure if it is Microsoft's fault or a driver problem yet unsolved by the HDD manufactures—your guess is as good as. . .

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Question: Seagate FreeAgent

Lost the ability to load FreeAgent after it was unplugged from usb before it was "Removed"... Won't start up. light wont turn on. Computer wont even recognize that its's not much but all that i hold dear is on that external hard drive... have i lost it all... and al i even in the right place for this??? new at this... thank u

Answer:Seagate FreeAgent

If the light won't turn on and you are sure you have all power connections secure, then either the power supply or the enclosure is bad, or possibly the disk inside the enclosure. If you have a volt meter, you may be able to test the enclosure's power supply.

WARNING: Performing the instructions below may void your warranty.

I recommend you remove the drive from its enclosure and connect it internally as a secondary drive to a desktop computer. See if it works there. If it does, your data recovery problem is solved. If not, then you may have a failed hard disk.

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Question: seagate freeagent

I have a seagate freeagent and I was trying to upload a video to youtube. It froze so I shut down the internet site. Now my freeagent will not open. My computer sees it but when I try to open it, it says that another program is using it and to close any programs down. I have tried uninstalling the driver and reinstalling it. I have unplugged it and plugged it back in.....still the same error. I have my whole life in pictures on the drive......I cannot loose any of them.

Any help would be appreciated

Answer:seagate freeagent

I have my whole life in pictures on the drive......I cannot loose any of them.Click to expand...

There are two kinds of storage devices: those that have already failed and those that will. Data you have only one copy of is data you intend to not keep.

Try the device on another computer. If it works there, you're saved.

If not, your next step is to determine whether it is the enclosure that has failed or the hard disk inside.

WARNING: Performing the next operation will void your warranty.

Remove the disk from the enclosure and connect it internally to a desktop computer. If it works there you have determined the enclosure failed. If not, we have further work to do.

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I was looking at this: link

So I've read negative reviews like this:

and positives ones like this:

Is it worth it? Anyone bought one of these before?

Answer:Question about Seagate FreeAgent Pro

As far as external hdd are concerned, you also have the option of building your own. Simple choose an enclosure and select the appropriate size of drive. It's a relatively simple assembly.

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I wanted to know if I could connect my Seagate FreeAgent Pro to my TV, the Free agent has a micro USB and a eSTATA connection my TV has a HDMI connection, i know i can get a adapter for the connection but what will show up on my TV screen ? will it show my movies ?
I am tried of moving the files to my Patriot Player via a USB stick also how will i select movie i want to watch without a remote

Thank you


Answer:Seagate FreeAgent Pro connect to TV

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Hi all

I have recently purchased a 2nd hand 750Gb External Hard drive.

I scanned it and rand file restore software to make sure it was totally clean. Then I formatted it too (you cant be too safe). Anyway, it worked long enough for me to put all of my family photos on and music, films work and other photos.

However now it has stopped working. When I plug it in it crashes the computer, and it does the same to the boot up whenever I plug it in. I have tried to use the safe remove hardware, and this is where it gets confusing.

The computer is recognising it in Device manager and the safe removal, but it wont let me safe remove (crashes) and it also wont let me populate the volume to see if that works (crashes again). Sending it off to be fixed isn't an option (my girlfriend would kill me......the photos you see......).

Is there anything I can try, I'm rapidly loosing hair at pulling it out.

Cheers Guys

This forum is great


Answer:Seagate FreeAgent External HDD

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I have tried to get the computer to recognize the freeagent pro with esata port but for some reason it just doesn't. I have read others who have had the same problem on google but did not find an answer. Does anyone know what I need to do. I am using the AM2 mobod from gigabyte. gam-57sli. Advice on what I need to do will be welcome. Vista Ult. OS

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Hey guys,

I bought an external hard drive to store all my movies, TV shows, etc..

However when I try to put something on this hard drive it COPIES the files instead of MOVING them. This takes a lot longer than it should because I'm not wanting to copy, I just want to move it over. I've tried deleting all the software files in the drive that may run the program but that doesn't help.

Any suggestions?



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i was trying to create a 30gb partition on my ext HDD and convert it from ntfs to fat32 so i could use that partition with my ps3. however whilst in the middle creating the partition with partition manager the whole system froze and even after leaving it for several hours it was still the same and to force shutdown the laptop.

switched laptop back on and all i can get on that is insert recovery disk (which i'm making atm). Plugged the ext HDD into my girlfriends laptop and it makes the sound of being connected and shows in disk management and device manager but not in my computer

Please help me a) get it showing in my computer and more impotantly B) help recover the files. i know it should have been backed up twice lesson well and truly learned!!

oh yeah i have a sony vaio fw21L running vista sp2

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Ok everybody get your laughs out first. I clumsy and I knocked a cup of water over on to my floor yesterday no big deal right? Wrong my 500 GB external hard drive was sitting right next to where the water fell on the floor. And of course decided to go into the usb and power parts of the drive. I am not sure if it got into the actual drive but now my laptop will not recognize it. I keep getting it to turn on and then my laptop says its malfunctioned and I need to replace it but that means losing alot of data. Anyone have any suggestions I would appreciate it. Thanks.

Answer:Seagate Freeagent Pro problems

If water got into the connections you need to unplug it and leave it unplugged untill the water is dried out. That doesnt mean that you dry it off with a towel or something like that. You will need to leave it dry for a while to ensure that the water you cant reach hs evaperated and dried before powering it back on. Steeing it infront of a small desk fan at room temperature may speed it up a bit. Remember water and energized electronics do not mix. Hopefully the drying out will correct your problem.

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I can't find confirmation that this external HD is compatible with Windows 7

Answer:Seagate FreeAgent Pro compatibility

Hi BribieBill and welcome... I use a external HD with win7 64bit and loving it... If it's USB just plug it in when your puter is off and when your external HD falls a sleep power on your puter and enjoy... GL

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Basically i have them plugged in. yet you have to hold the touch power button to get the drive to power up and light to go on, then the system see's it and i can open it and add files. Also the same applies to turn these drives off, push and hold, the light will turn off, and it will disconnect from the computer and I thought they were off. Here's my problem. both have been on this entire time. (over a year). today i felt one and it was decently warm and spinning. it spun all day even tho the power light was off. and the second drive is doing it as well.. so why do they always run?? i had to unplug the drives to get them to stop spinning and to turn off and cool down.

So what is the deal here.. is this just how they work. i dont want my ext always running.

Any help would be great.. Thanks!

Answer:Seagate FreeAgent Pro Ext HD Problem

Does not sound right to me, i have a terabyte FreeAgent Desk and it is recognized the second i plug it in and spins down within 10 minutes i would guess.

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I just bought a 320GB Seagate FreeAgent External Hard Drive for quite a deal...120bucks at best buy. anyway the hard drive is working fine on the ubuntu i already have installed..ive partitioned the external and everything. i want to install ubuntu on it but when i put the disk in and load it up..ubuntu doesent read the EHD. ive tryed unplugging and plugging back in i checked every driver its just not being read. Is there anyway to like..mount it or have it be read on ubuntu on ubunutu right now (not live cd its my installed) and its working perfectly. this ubuntu is installed on my internal hd by the way.

any help would be appreciated.


Answer:Ubuntu and Seagate FreeAgent

this could be what you need:

good luck

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I currently have a Seagate FreeAgent USB external drive set up and running on my desktop. I also have a Maxtor 320GB USB external drive connected. I travel with the Maxtor and store my images on this drive. I'm a photographer. Once home I ask the Seagate to update its database to reflect what's on Maxtor. I've bought another Seagate to replace my Maxtor.

A. I don't like having the Maxtor constantly running even when the cpu is off.
B. It's only a 320GB drive and will reach capacity before the Seagate.


1. What's the best way to transfer the data from the Maxtor to the new Seagate2 drive?

2. What features in the Seagate2 drive will I select during installation so that it won't compete with Seagate1 during backups?

3. How will I upload new images from my traveling Maxtor after a photo shoot?

Answer:How to set up 2nd Seagate FreeAgent 500GB

1. You can transfer files from one external drive to another by hooking them both up and then literally dragging and dropping the files from one drive, to the other drive. For example, if you have Maxtor set to C: and the Seagate to D: 'copy' the files from C:/Photography Files and then 'paste' in d:/Photography Files. Change that folder name to whichever you have.

2. Not sure

3. Do as above, but in reverse order (and destined to your desktop, or whichever computer it is you want) - be sure not to copy over an existing folder.

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Hi, I have a problem with my new FreeAgent Desktop 250GB drive . The device manager starts fine but it won't save any of my backup plans or let me use the manager for a manual backup. I click on Backup Now in the system tray (since the manager doesn't even have the manual backup button) but it just asks me to set what I want to back up (which it doesn't save) then returns me to the drives screen. I checked the backup log and it said that a backup was done but it says zero files where actually backed up. HELP!!Cheers

Answer:Seagate Freeagent Problem

I don't think its a problem with the actual harddrive as i can copy and paste files on to it. Just wanted to back up automatically like it should.

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I have tried to get the computer to recognize the freeagent pro with esata port but for some reason it just doesn't. I have read others who have had the same problem on google but did not find an answer. Does anyone know what I need to do. I am using the AM2 mobod from gigabyte. gam-57sli. Advice on what I need to do will be welcome. Vista Ult. OS

Answer:Seagate freeagent pro problem?

You have been posting around the Web with this... You plugged in the cable securely and it started working. Is this still the case?

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I have all my photos and ripped CD's on my external SEagate freeagent 500Gb drive- hasbeen fine for over a year, but this morning it powered on for abour 30secs then the light went out. It wasn't even detected by my PC.Any ideas please????????

Answer:Seagate Freeagent HD dead?!?!?

Download diagnostic software from their site and check it out

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I just bought this free agent pro external harddisk, I followed the instructions to connect it to my lap top and the result was that i can not access it. When i double klik the icon to open the disk, i get a stop message that the disk is not accessible (E:\ er ikke tilgjegelig). I don't really understand why should it happen like this when the drive is completely new..
If u have any sollution to this problem please help me!

My laptop is a HP dv5095, AMD Turion 64, 100GB HD, 1024MB Memory running Windows XP Home edition SP2

Answer:Seagate FreeAgent Pro 320GB

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hi peeps
my old laptop has died.. broken hard drive..
all my files are backed up on my seagate freeagent 500gb
my new laptop is windows 7
ive pluged in the external drive but cant seem to recover my files.
ive played the mp3 files from the freeagent via real player but cant see how to retrive them to my new laptop...
any help much hoped for.....

Answer:xp to windows 7 via seagate freeagent

If your files are backed up on a external then it should just work like an memory stick...

If when you plug the external in and it pops up as recognised and there's no files there well then I guess you either didn't back up corrctlyor they have somehow been deleted

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After a disastrous session where a company took control of
my laptop, I now feel the need to erase everything on my portable Seagate FreeAgent Go drive in order to start over with a clean slate. The erase method suggested in the manual is only to be used if your drive locks up on you. Can anyone tell me how to clean the drive and start over. Thanks for any help you can give.

Answer:Solved: Seagate FreeAgent Go

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Hi, Does anyone have any experience of this USB External hard drive? I think my Western Digital 'My Book' is going to pack up soon, so need to find a replacement. Yesterday i asked about a Buffalo drive and got some positive responses, but this one looks good too (and tiny in size). Thanks - Tony

Answer:Seagate 250gb FreeAgent Go/2.5

I use a Buffalo drive however, and it's extremely reliable - the only irritation is the incessant humming noise the drive motor makes.

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So I've bought this Seagate FreeAgent Desk 500gb External Hard Drive a half year ago or so, and it has worked as a charm ever since. Until today i mean.... I wanted to turn on the ext. drive to listen to some music that I have on it, and I have a lot on there!! But when I plugged in the usb cable into my pc it just started blinking rapidly. My computer has turned on sounds, and I can hear the "new connection found"-sound, but the "New Hardware Found" message doesn't appear, and I cannot find it under My Computer. Anyone knows what happened, and how to fix it?

Please help me quickly!!!!


Answer:HELP - Seagate FreeAgent wont load..

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I have a seagate free agent 750 gig hard drive that won't open. I keep getting an I/O error message. Sometimes it says the perameters are not right and sometimes it says that the drive needs to be formatted and sometimes it opens the right way. Any suggestions. Thanks Mary

Answer:seagate freeagent 750GB HDD I/O error

try a new cable, or a different connection point if its a sata drivei hate computers!but cant help myself....

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Please feal free to click the pictures that will GIVE YOU a better view. Thanks.
Seagate Freeagent go 0.2 family
Model Number: ST905003FBA2E1-RK
software version: 2.01.0600

i have windows 7-64bit OS, HP P6604Y, 6gb Ram, 1 Tb harddisk. I purchased seagate freeagent go 500GB HDD. all my data was stored in it, recently it was not getting detected, even if it gets detected it takes a lot of time and the whole system gets slowed down,any other operation also cannot be done when the harddrive is connected to the system it freezes the whole system:
Many posts say to go to Computer and right click, an option called Manage, select that. Then among the choices, click on Disk Management. Once here, the hard drive does show, but no option to open exists with most people: (small window) I was traying to stop seagate of runing on services.
I did try the Seagate external drive troubleshooters:


SOMETIMES I get this message when i try to open the "Freeagent go":

And when I try to CLOSE IT I get this one:

Have you fix this problem with your Seagate Freeagent go?
What can you tell?
Thansk for your time. Have a great day.

Answer:Seagate Freeagent Go Not Working Properly.

I just went trough the same thing ended in a RMA


your drive is dying a...back up your data if possible and contact Seagate

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My Seagate Freeagent Pro has been slow to respond when trying to access files, this just started, i noticed the unit is running hot when transferring files

I am running Dell3000 XP

Thank you


Answer:Seagate Freeagent Pro slow to respond

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i have window7 connected freeagent-Seagate Manager picks itup as external drive is not regonized or the external drive has no partition, do i want to creat one. (I use this drive before and has some data on it) it ask me if I want to format the drive. I do not have any conflict, see the drive under DEVICE MANAGER, under CONTROL PANEL see the drive also, go the property-device is working properly. I could not find what is wrong. Than I decided to format the drive with Seagate Manager FAIL with error message (Partitation Creation Fail) any idea

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Hi Everyone,

I have just found a solution to the problem I was having and thought I would share it in case it helps anyone else.

I bought a Seagate Freeagent Desk 1TB about a year ago and it has worked fine until recently. Now when I plug it in it takes about 3 or 4 minutes for it to register on the computer, and autoplay pops up. When I started copying things to or from the drive, it worked for about 1 minute and then froze. Canceling the operation caused a crash on the system and when it had recovered, the drive was no longer accessible. I ran checkdisk which failed after a minute and the same problem - mini crash and drive no longer accessible. When I unplug the drive and plug back in, the drive is recognised once again. In short, anything you do works for 1 minute and then fails.

Eventually, i decided to open it up and remove the actual hard drive from the casing. I connected it to a desktop pc, and it simply would not boot up with the drive in. I had to disable smart check first and then cancel checkdisk when it started. Once I got booted into windows, the drive was visible but would disappear after a minute of activity. I tried recovery software which also failed after 1 minute. Finally, I have just succeeded copying everything off it by removing the hard drive from its casing along with circuitry which plugs into the back of the actual HD, acting as a usb port converter. I put the hard drive on a laptop cooling tray whilst making sure none of the circuitry came int... Read more

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I have a 640gb Seagate Freeagent Go that cannot be formatted as normal which they called the full format, it was 6-7 hours after an error message pop up, says that the disk format cannot be completed. But when i tried to quick format, it was formatted successfully. I want to full format the disk because there are several bad sectors detected on the disk. As what I've read that: "Full format will truly scrub through the hard drive from scratch, rebuild all of its file structures, and scans the drive to make sure that everything is on a satisfactory level. On the other hand, what a Quick format does is lay down a blank FAT and directory table without checking for bad sectors." Can someone please help me? Thanks a lot.

Answer:640gb Seagate Freeagent Go can't be formatted

If you have "several" bad sectors you should not depend on that drive any longer. The condition will just continue to get worse. Before you were even aware of any bad sectors the drive had already substituted sectors from a pool of spare sectors. So you have more than you thought.While I have your attention, if you are using that external to save important files be sure to keep at least TWO copies of any data you need. Save them to different media. All data is subject to loss, corruption, theft, fire, etc.Have you run Seatools on the drive? If not, I suggest you do. Get it at the link below.

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UPDATE.........Been using the drive for 2 years, figured the reason why it's no longer working on my windows 7 pc is because i been using it on my gf's Mac(my hdd is write only)
Since the hdd is no longer recognized by my windows pc
I may have to purchase another external just to back up my files using my gf's mac then re-format my free agent 1tb to a more windows/mac friendly format

any other suggestions

it's suppose to be about 80% full
also not recognized on TestDisk

Answer:Seagate FreeAgent 1TB now RAW files ystem

This is usually a file system problem. All of your files are still there, but the file system has lost track of them.

You can use a program like the free Partition Wizard which has a function to rebuild the MBR. This is assuming the disk is a MBR disk and not a GPT system - do you know?

I also recommend trying to recover the files using a program like the free Recuva before starting anything. There is always a chance of something destructive happening unintentionally when playing with the file system.

The first thing I would try is to change the drive letter (in Disk Management) to G: . A: and B: are reserved for legacy floppy disk drives. That is a pretty safe procedure.

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i just got the seagate freeagent desktop 500g hard drive

and xp cant see it ...anyone any ideas to fix this i have been at it all day and now its getting to me big time.



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Hi, I bought one of these drives a few months back, had problems originally with 'delayed write failure' in XP, but managed to correct that by changing the USB cable.I'm now running Vista instead of XP and that's made no difference, its been fine, but over the last few weeks the drive hasn't been spinning down when the PC shuts down (usually takes about 20 seconds once the PC turns off), but instead keeps spun up with the strip on the front 'glowing' quickly. Its also started doing this while I've been using Windows, and vanishes from the available drives. The only way to resolve this seems to be to shut the PC down, unplug the drive from the PC and mains for 30 seconds, plug the drive back in and then turn the PC on again. This was ok once every other week, but now its happening daily - is this a Vista problem or a faulty drive?

Answer:Seagate Freeagent 500GB USB 2 Problem

Sounds like a probable faulty drive I think. If you have anything on there that you don't want to lose, better do a backup of it just in case - even if I am wrong about the drive.

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I have a Seagate FreeAgent Go 320gb external hard drive. I used to transfer pictures from my camera (then i would burn them to disk). After transferring files (from a wedding), I put away the drive. I plugged it in my desktop a couple days later to access them and make the disk and the drive faintly beeped a few times and the lcd lights flashed. It spinned up normally but my desktop computer stopped detecting it. I unplugged it and re-plugged it and it would start the "spin up" but didn't get to a normal spin sound, then the lights continued to blink, no more beeping sounds and it's not being detected. It was then suggested that it could be a dead physical drive, among other things. I took it to a repair place and they recommended freezing it to see if I could access it one more time to get data, but that didn't happen, they just suggested data recovery. From there i plugged it in one more time and it didn't even attempt to spin up or blink. It has been plugged into 4 different computers and the results are all the same, so it isn't my computer. I have another identical seagate ext. HD and I used it's power/usb cord just to make sure it wasn't the problem. I left it alone for about 3 weeks and plugged it back in by the tiny chance the technology fairies fixed it and it did spin up and the lights blinked. When I plugged it in, my computer always intitally detects a usb and make the connect sound, then immediately makes the disconnec... Read more

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I am unable to intialize my Seagate freeAgent Go 500 GB external hardrive on Windows 7 Ultimate OS.The hard disk is getting connected and detected in Devices and Printers but i am unable to see it in My computer

Answer:unable to initialize seagate freeagent go

Look for the drive in Windows Disk Management. If found there, highlight the listing and post all the information listed for it.The drive may either be corrupted or not yet partitioned & formatted.

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I have a 320 gig seagate freeagent external drive. The usb port was damaged, and I have alot of info I want to salvage from it. I opened the case and connected the hard drive to my pc. The HD is a SATA drive, and I have 2 SATA cards connected to my motherboard. The drive isnt being seen by the card or by XP. The drive doesnt have any jumpers. Is there something else I need to do to access the info on the drive?

Answer:external seagate freeagent to internal

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My existing Seagate Freeagent External hard drive is not big enough to store backups for both of my computers so I need another one. The old one (230Gb) was called a Freeagent Desktop USB unit and is now, discontinued. I may as well get a 1TB unit but does the replacement model, the GoFlex, work in exactly the same way? (I use Vista)

Answer:which seagate freeagent hard drive

Yes it is plug and play, so should be no problem with Vista.
Make sure you get the USB3 version, even if you do not have USB3 on your computers, as it will future proof it and is 10 times faster than the USB2 drive

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I've just purchased a Seagate "FreeAgent Theater" device to view computer files on my TV. The files are mp4 (a format that the user guide says it supports), but every file comes up as "invalid file". I've used VideoLAN 'Convert' function to produce files in a few other formats that I *think* it might support (although I don't really know which settings are best). I've managed to convert the .mp4 files to .mpeg files where the video is clear, but can't get any sound. The wiring is deifnitely correct -- I just can't get the right audo setting. Any suggestions please? especially the audio setting![The VIDEO is typically about 2000 kbps, 25 frames/second; the AUDIO is 128 kbps, 2 channel, sample rate 48kHz. Usually I get no sound at all; although if I tick the keep original sound> option, FreeAgent says "audio data receive error (too slow)" but I can't find a setting/format that actually produces sound]

Answer:Seagate FreeAgent Theater, invalid mp4 files

This any help?click here

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I plugged my new FreeAgent Drive into a USB port (on a set of extra USB ports). I got the installation wizard and proceeded. In the middle of installing, a box came up to say (can't go back to quote exactly) "incompatability with Windows 7 drivers". It said that if I continued blah blah blah bad stuff.
I canceled the installation and searched the net to download the driver(s) needed. I can find NOTHING that will give me the right info to get this working. I did run across advice to use a high speed port, so I disconnected the drive from the extra USB port set and plugged it directly into my computer port. Still no go.
Also, when I first plugged the new drive in (to the extra port set), it made the normal little 2-tone "ding ding", like when installing cameras and such. When I unplugged it, same 2-tone "ding, ding" thing. However, no matter what I do to try and fix the problem since, when I plug it in I get: "ding, ding, ding", in same tone (with slight buzz), and in a staccato-like rhythm?
I'm not computer literate beyond word processing and searching/browzing! I've been pretty successful with searching out help and solving problems online, so I know a FEW things. But not enough to go beyond updating, upgrading, downloading . . .


Answer:can't install Seagate FreeAgent 500gb Ext Drive

PS: yes I have gone to the site to ask for help. All I've found on there that's helpful at all is just a thing saying well over half the returns they get on this drive have nothing wrong with them . . . I assume this simply means, "stop returning them!"

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Hi, I just installed a Seagate FreeAgent Go external harddrive. While going through the installation guide, the computer froze and shut off. Now everytime I boot the computer, it shuts off during boot or maybe within 5 minutes of start up. This is not my computer, the girl who owns it says it has never randomly shut off before so I'm wondering if the Seagate drivers have caused the laptop to start shutting off. It does the same thing in safe mode. Any help will be appreciated.

Answer:Computer shuts off after boot (Seagate FreeAgent Go)


If you have the Seagate external hard-drive plugged in onto the laptop computer then take it off. Reseat both the memory and the hard-drive of the computer. Also try taking out the laptop battery and boot the computer via with only the AC Adapter plugged in. Hope this fixes your issues.

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Hi Members,

I have a Assembled Computer with Processor Intel Dual Core (R) @ 270 GHz, 3 GB of RAM equipped with Microsoft Windows XP Professional Edition version 2005 service Pack 3 with Wi-Fi Netgear 108 Mbps Lan Card and Internal Pixelview TV Tuner Card.

I have just bought this external harddisk today from market. But My system cannot read the information on the my 500 GB Seagate Freeagent go external hard drive using the supplied USB cable. The external drive does not come up at all. Is a required driver missing out on my system? When I connect my 500 Gb Seagate Freegent go External Hard drive, it always ask for drivers and show message at last ?The hardware was not installed because the wizard cannot find the necessary software.? I think that my Windows have some missing driver for this products. I have successfully running Freecom External 160 Gb Harddrive and Enter 2.5? HDD External Case without Drivers on my computer. Do I need to get a Y USB cable which have two USB cable (one additional USB cable for power consumption for this drive)? Does this drive run successful after plugging this with Y USB cable? I am running Window Xp Sp3. Does Window Xp Sp3 required external drivers for detecting 500 GB Seagate Freeagent go External Drive? I have tried this external harddisk on my Laptop too (Lenovo N100 with CPU Intel Core Solo @ 1.86 Ghz, 3 GB of RAM equipped with Microsoft Windows XP Professional Edition version 2005 service Pack 3) and with my other computer whic... Read more

Answer:Does 500 GB Seagate Freeagent go required any driver in Window Xp Sp3?

Could be that the preloaded software is missing or corrupt. Check with Seagate for replacement drivers.
Also check your USB drivers on your computer.


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I am using FreeAgent Go 5oo GB , when I try safely remove FreeAgent Go always show the error massage " Seagate FreeAgent Go USB device can not be uninstalled right now because the system request system restart " and I have to restart every time.

I have already tried the following :

1. Close all application and end recent file process.
2. Check " don't remove file to the recycle bin, remove file immediately when delete" in the recycle bin.
3. Disable write caching on the device in devive property "policy" tab.
4. Using third party sync.exe to flushes disk buffers together with HotSwap!.exe yet still shown the same error massage.

What would be the cause of the error massage ? Also please suggest the appropriate way to safely remove the device and I would appreciate all advise.

Answer:Seagate FreeAgent request system restart

How exactly are you trying to Eject this drive? I've seen a "cannot be STOPPED right now" but never a "cannot be UNINSTALLED right now"?

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Hey all,

Just wondering if an external drive is dead based on this --

I have a Seagate FreeAgent Desk and last week when I plugged into computer after 6 months or so of no use, it wasn't recognized. LED lights didn't come on at all. So I thought it was a bad power supply. Switched that out but no luck. Tonight I transferred to a Dynex enclosure. Powers up but still nowhere on computer, not in device manager or disk management. Any other things to try or is the drive itself gone?

Answer:Opinion on whether Seagate FreeAgent External Dead

Sounds like the hdd isn't spinning up in either enclosure. if possible I would connect it to the enclosure & not completely reassemble, try it on your PC, and put your ear down on the top of the drive & listen, do you hear the motor spinning up?! if the drive is not spinning up, there isn't much you can do. if the data is valuable, then try a data recovery company - I have had excellent success with if the data is not valuable then I'd replace the drive and toss that one out.

Post back, Hope this helps!

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I am troubleshooting my Seagate Freeagent Desk HDD external hard drive. It stopped working under windows 10. I cannot read or write files to it, and it is not in my computer as a drive letter or a volume anymore. I would like to run scandisk or chkdsk as a first step, but cannot locate the drive. Are there any suggestions to get the drive to work under windows 10?

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I have a 500GB Seagate FreeAgent Go Hard Drive which suddenly stopped working. What happened was, I was shrinking one of the volumes because I want to make three partitions. As I was formatting the unallocated volume, the hard disk was accidentally remove from the laptop. Then when I plugged in again, the laptop cannot detect the drives which I originally have. I already uninstalled the device through Device Manager, restart the laptop and reinstalled the device driver but still it won't detect my hard disk.

Help, please?

Answer:Seagate FreeAgent Go External Hard Drive

I am using Windows Vista and a Compaq Presario V6000.

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My drive took a bit of fall. Now, when I plug in the USB the computer does not recognize does not even indicate that new hardware is attached...

Also, the every 10 seconds or so, the drive makes a faint beeping sound.

Any suggestions?


Answer:Seagate FreeAgent Pro 500gb external drive

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Error Message: delayed write failed G:\$MftI get the above error message when Im trying to upload info from a rarely used freeagent Go 500gig external drive. says info has been lost. It was there before.Not sure what to do, it holds alot of music, or did.

Answer:Seagate FreeAgent 500GB error message

I hate to be the bearer of bad news. According to Seagate knowledegebase (CLICK ME), $Mft errors usually indicate either a corrupted partition, or failing drive. The link I gave you includes solutions you might want to try to copy your music files.i_Xp/Vista/W7User

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HELP!!!! I have a Seagate FreeAgent Desktop External 250GB USB Drive. All was working wonderfully and then after I upgraded to Windows XP Service Pack 2 I can no longer access my drive. I can see it in the tab to safely remove the hardware. I can see it in the device manager under hard drive, and it tells me it is working fine. When I go out to disk management, it shows the drive as Disk 5 and online, but all of the space is unallocated. I have data on the drive and I am not sure if the upgrade to SP SVC PK 2 caused the error. I found that there might be a hotfix, but I can not seem to find the right one. I am thinking it is KB885464. I can not find the hotfix to save my life and I am at a loss as to how to access my drive. I am mandated to have Svc Pack 2 loaded due to the fact it is a gov't machine. Please help.

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Hello i have a FreeAgent GoFlex external drive with 500gb for my laptop made by seagate. Last night i turned off my computer and unplugged it now when i plug it in it makes a beeping noise and does not load up on my pc. After a while the beeping stops and it goes black pleasehelp me im begging you.

Answer:SeaGate FreeAgent GoFlex 500gb Beeping

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I seem to have experienced a bad installation of Seagate's FreeAgent Tools. When I try to re-install, I get the "Modify, repair or remove the program" dialog, and clicking on anything gives me the Feature transfer error "Error: - 1605 This action is only valid for products that are currently installed". The program does not appear in the Control Panel/Add or Remove Programs, nor does it appear in WinXP Manager's Smart Uninstaller list. I wrote to Seagate, but they say that "the issue is related to Windows Installer", and that I should contact Microsoft. So, of course, I came here first! I'm running XP SP2 on an HP dv9500t, with an external Seagate FreeAgent Pro (which is where the program in question originates). Thanks!

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Hello, I have a Seagate FreeAgent Go external drive that I have used frequently in the past to backup and store data. My laptop (Win7) is not recognizing it when I plug it in now. I have been through Disk Management and Device Management, but haven't figured out what's wrong yet. The computer does make a small sound both when I plug in the USB cable and when I remove it, but I cannot find any access to the drive. I may have removed some files that the Seagate drive came with inadvertently when removing some data. I've been to Seagate's support site, and was able to install the "Seagate Manager", which also now does not recognize that a Seagate drive is plugged in. Any ideas on how to get this drive to come up?

Answer:Seagate FreeAgent Go external drive not recognized

Did you fully check in the bottom-right panel of Disk Management to see if a ribbon for the external drive is shown there ? (it will have no letter and no model name and may also be labelled as "Raw").

Check again and if it's there, right-click it and choose "Change Drive Letter and Paths".
Then click "New", choose a letter and click 'OK'.

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Perhaps a silly question???

I purchased and received the above external hard drive but can't find a button on the device to turn it off and on. I looked everywhere on the drive where it could be, searched on Seagate's support forum to find answers but couldn't find any info about it either. Perhaps there is NO power button on this drive? :eek

I want to turn it off when not in use and don't like to unplug the cables if not needed.

Hopefully, one of you will know and tell me about it? Thank you!

Answer:Seagate FreeAgent Desktop External HD 500 GB USB2

I have that exact drive hooked up to my xbox 360 as a media drive. If you can't find a power switch that is because it doesn't have on. It auto powers down. That is why you may have noticed slight lag when first accessing it after periods of inactivity. If the light bar is on the drive is powered up, if it is pulsing it is actively reading/writing, and it is off you either have the unit unplugged or it has shut its self off to save power. Hope this helps.

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I bought a Seagate Freeagent 250g external hard drive about 4 years ago and have not any problems with it since. Recently however, after an especially rough moving trip, my computer no longer recognizes the external drive. The power light on the external drive does not turn on either. Everything else I plug in works, so I know it cannot be the computer. I have tried using different cables, trying it on other people's computers and nothing works. In fact, whenever I plug in the external drive, the entire computer slows down significantly and then gets notically faster when I disconnect the sick external drive. Do these descriptions of the problem sound like anything anyone out there has ever come across? Please forward some info if you can. I would really hate to lose all the sentimental files I have in there. Thank you.

Answer:Seagate Freeagent external drive not recognized.

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Hi Folks,I have just purchased a Seagate FreeAgent External Hard drive, 500GB USB2. Setting up was nothing, just had to connect the two Leads. From my previous Seagate External Hard Drive which is not working any more I have BounceBack Launcher Software but it will not recognise the new Seargate. It goes throught the process of Sizing 'C'&'G' drives ok but then a window says 'Connect & Start up drive to backup to.'I've unplugged the USB2 lead & plugged it back again several times. On each ocassion it tells me that it has recognised the backup Drive & was Initialising Drivers. After a few moments the same Window appeared, 'Connect & Start up drive to backup to.' The Seagate is there in My Computer.I have done A New Driver install from Windows but it says no New Drivers, what it has is the latest. Something to that effect.Please can anyone HELP!!!!! Solartopi

Answer:Help Please Seagate FreeAgent External Hard Drive

sorry dont have the answer..could it be that the software was only licensed with the previous drive.Send an email toBouncebackclick herefree back up software powered by acronis from seagateclick here

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Basically what is said above. this is what has happened so far...
When i first plugged the usb device in, it began to load the "Add New Hardware" driver screen. i ran through that assuming there was a driver to install, after finding there was none, i hit cancel on the add new hardware. Unfortunately, it hasn't showed up on my computer since. I have plugged the device into both of my friends computers, one running vista, the other XP and they both picked it up easily. I have looked under device manager as well and it doesn't read it. I have tried restarting, unplugging...and all that.

does anybody have any advice?

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My daughter gave me a Seagate GoFlex freeagent Portable Hard drive for Christmas as I have many files that I would like to store and share. The problem is that I us a HP Pavilion 6465 and the usb port on it is not fast enough. When trying to set up the hard drive it tells me I must install a 2.0 or 3.0 USB. Is that something that can be done on this computer and if so how. I use XP Home 2002 Service pack 2. The processor Intel Celeron with 434 MHZ, 256 MB Ram. It has had the hard drive changed and also has a 2nd hard drive. The main drive has 64.4 GB free.

Thanks for any help you may give me.

Answer:Seagate GoFlex freeagent Portable Hard Drive

The backup software that Seagate put on the drive needs USB 2 or 3. You could add a USB PCI card. Just be sure you have an available slot.

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So, yeah. 5 year warranty compared to two of Buffalos and WDs, but does that actually mean that much more reliable a drive? With the problems with Seagate drives lately and a price slightly lower than with other similar drives I'm a bit wary... I won't be storing/backuping anything of real importance, just a handier option compared to a squadron of flash drives How much limited is the warranty actually? Manufacture flaws with no responsibility over the lost data or what? I'm a bit... Uncomfortable with any kind of warranty or RMA thing....

Answer:Seagate Freeagent Desktop series (especially 1TB model) reliable or not?

Aanyone? The actual model seems to be Desk, not Desktop, FWIW.

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Following my old computer crash, I invested in a new Mesh computer loaded with Windows 7.

I bought a cradle for the old HDD and plugged that in and Windows 7 recognised it straight away and I can pull stuff off it without any difficulty.

The Seagate Freeagent (now called Classic I believe - the brown/yellow one) refused to come up as a drive and nothing I do will make it do so. I have downloaded the 64 bit Seagate Manager from the Seagate website but to no avail.

It appears as a device in the Devices but right-clicking only gives you two tabs, neither of which do anything. Updating the driver has no effect. The drivers still come up as Windows32 drivers. I even formatted the Freeagent but with the same result.

At one point, Windows 7 froze but disconnecting the Freeagent cured that.

Any ideas? Not being very computer savvy, I don't really understand why it recognises my old XP HDD but not the Freeagent.

Answer:Windows 7 and Seagate Freeagent 320Gb external drive

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Drive shows in disk management as E: 238gb. I want to form 2 equal partitions but on right clicking E there is no option to partition same. There is the option to shrink volume, if I did this would I then be able to set up remaining space as new partition.

Answer:Partitioning Seagate FreeAgent hard drive in Vist

In a word, yes.

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I just bought an external hard drive (Seagate FreeAgent GoFlex Desk, 1.5TB) and have some difficulty setting it up using the Seagate DiscWizard software.

The reason I bought this drive is to clone my DELL Inspiron 6400 Laptop HD in case of disaster etc. The Laptop HD is 140GB and 70GB are taken for my files / programs. So I was able to clone the Laptop HD but when I reboot, after I changed the BIOS settings to boot from the USB, the Laptop starts and during the process of loading Vista it re boots by itself.

Looking on the explorer, I have the Main C:\ drive, and then I have the Recovery D:\ (that is where DELL put the recovery files), then I have E:\ which is the DVD drive and then are the new cloned drives F:\ Recovery and G:\ Main.

Now checking the properties of F:\ and G:\ they are both formatted as NTFS and the F:\ is 10 GB as my original and the G:\ is only 70GB as the original so the clone process made the external drive only 70GB.

I think the problem is that the G:\ should have been before the F:\ but not sure.

Any Ideas on how to go about it?

Answer:Solved: Seagate FreeAgent External Hard Disk

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trying to back up my files/pic/music etc.  My external HD is not being recognized.  help what can i do?  arrgh not a friend of Win8

Answer:seagate/memeo FreeAgent GoFlex no supported by win8

There is an update for the software from Segate GoFlex Update

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A friend of mine has a seagate external freeagent gloflex hard drive which used to be mine. She hasn't used it for a while. she tried to use it on her new Windows 10 pc for the first time but although it says the drive is working ok under system devices when clicking on the drive nothing happens. I took it home as I have an old vista PC which it used to work on. When I connected it , it showed the drive in system devices but when I went on my computer to see if it showed up it wasn't there just the internal drive showed up . Would be grateful for any ideas please.

Answer:Seagate external freeagent goflex hard drive

Look in disk management and see what it says there (Do not format)

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Mine is a brand new FreeAgent XTreme 1 TB external hd. I have two PC's, both Windows XP Home powered (operating system up-to-date).

On one of those PC's, where relatively few programs (including McAfee Internet Security Suite) are installed, this external hd installs properly and works fine. Both Windows and Seagate Manager see it, and its properties are what they should be.

:cryOn the other PC, which houses many programs (including McAfee Internet Security Suite, Lavasoft AdAware, Acronis True Image Home 2010) , this external hd doesn't install properly and so doesn't work at all. Windows sees it, but its properties aren't what they should be. Seagate Manager also doesn't see it. Here follows related information:

- (local disk's properties F) - file system = RAW, used space = 0, free space = 0
- (disk manager / properties of Seagate FreeAgent XTreme USB device) device status = working properly, volumes (disk / type / status ...) = all set to blank, driver Microsoft 1/7/2001 V = 5.1.2535.0
- (computer management) this hd doesn't show neither in removablestorage nor in disk management
- (system tools / device manager) USB mass storage device properties detail = USB\VID_0BC2_3101\2GER6MXR

Sometimes, when the external hd is plugged in, Seagate Manager sees it for about a second, displaying partition = unknown, model = FreeAgent Xtreme 1 Tb, free space = 0 bytes. Then switches and stucks to "no external drives ... Read more

Answer:external hd Seagate FreeAgent XTreme 1 TB won't install properly

this could be due to a few issues, first off your computer may only support usb 1.0 or 1.1 and the harddrive may require usb 2.0 run.....another issue may be that the plug and play option in the bios may be disabled?

hope this heads you in the right direction

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I bought a new Seagate FreeAgent Desk 500Gig external drive today for Black Friday. It is not the one specifically for Mac users, but is supposed to work with Macs as well. I am a photographer and am trying to transfer over my digital photography work files and raw images from my desktop Mac to the hard drive; However, I am unable to create a new file on the drive or put any of my images on it.

I am getting a notice that states that: "The drive cannot be modified."
I looked on Seagate's website and it states that I will need to reformat the drive. It suggests the user 'see answer ID: 2452'; however clicking on that option brings me to a page that doesn't explain anything about how to do this or even mentions anything about this problem.

I got a great deal on it and would really like to be able to use it soon.
Any idea on how to fix this?
I'd appreciate your thoroughness as I am not extremely knowledgeable about this subject.
Thank you,

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Hi All. I was copying files from my Seagate GoFlex for MAC to a cloud based service when, all of the sudden, everything froze. after about 10 minutes I could move the mouse. I couldn't get anything else to respond. I couldn't even force quit other applications. I didn't know what to do. After about an hour of it not doing anything I didn't know what to do other than pull the plug on the laptop and wait for its battery to die before I pulled the HD out. More experienced users may have known of a better option, but nothing else came to me.Anyway, after that the HD would no longer mount and it won't mount on other people's machines either. Does anyone know what I am dealing with here? Inerrupted processes? Corrupted files? Possibile data loss? What would a data recovery specialist do to help me get my files back? Does it sound like they're salvagable? Anything helps. Thank you so much.Best Regards,Alex

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I bought an external hard disk (FreeAgent 160GB, Model # ST901603FGE1E1-RK) in February 2008. The purpose is data backups of my PCs (all XP-SP2). Whenever I use this external hard disk (from any of my PCs), there are always a few occurences of the following in Event viewer :-

Type: Warning
Source: Disk
EventID: 51
An error was detected on device \Device\Harddisk2\D during a paging operation

My other external hard disk is a Western Digital (procured about a year ago), and so far, I have not come across any such error message when I use it.

Should I be concerned about this error event in my Seagate FreeAgent? Since this is a data backup device, I am worried.

Answer:Seagate FreeAgent external hard disk - paging error

You can run a drive diagnostic test on it:

Also consider running CheckDisk on it too
Go to My Computer
Right click the drive
Select Properties-Tools

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Have a external hard drive that was backed up on a macbook pro
using time machine. I try to take the files out that I put on a windows 7 PC
and it wont show up in My Computer.
But it does on device manager.
is there a problem with the external hardrive?

Answer:Seagate FreeAgent external hard drive not showing up on Windows?

It is likely formatted as Mac OS Extended (journaled), HFS+. Windows can't natively read that.

"I try to take the files out that I put on a windows 7 PC" is a confusing statement. If you want to read the files on the drive from 7, you can't without a 3rd party tool. If you are just wanting to put stuff on there from the PC and don't care about the Mac backup, then just format the drive. Do that through Disk Management in the Admin Tools control panel.

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I bought a Seagate FreeAgent Desktop 250GB drive for a friend a few days ago. I was able to get it connected to a machine running Windows XP SP2 just fine and I could see the drive ok. I noticed about 18GB or so was "used" even though there was only one 73MB PDF file visible when I viewed the drive contents. The drive has 232GB of free space, I believe.

I understand not all 250GB will be available for user data but is it reasonable for 18GB to be consumed by filesystem info?



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I have a new WNDR4000 that I just setup yesterday. The setup was very user friendly and everything installed in a snap. The network with four laptop PCs, two IPhones, an Iconia, a Nook, a wireless HP printer, and an ITouch is working great! Fast and no issues...except with this Seagate Freeagent Desk powered HDD.

When I have the HDD connected via USB to the USB port on the WNDR4000, the drive does not show up anywhere on the network. I've gone through all the webbased Netgear Setup GIU settings, including the UPnP and the USB settings and made everything share accessable. I spent an hour on the phone with a Netgear Level 1 Serv Tech, consulting a Level 2 Serv Tech, and their best "guess" after going through all their troubleshooting was that my WNDR4000 is defective and to return it. Not happy with that answer or the inconvienience it would be at all. I find it hard to believe the router is defective. The tech did not seem very capable.

Anyway, I disconnected the HDD from the router and connected it to my laptop, and my sons laptop, and the HDD pops riight up no problems. Overnight, I've connected it to my main laptop and built the new file tree from the ground up for all the files on the HDD. All are shared files and the HDD is formatted exFAT.

Please, please let me know if I'm missing something here. I really do not want to scrap this network for another one. I really like this router but file sharing over my home network is a major incen... Read more

Answer:Can't access my Seagate Freeagent Desk powered USB HDD on my Netgear WNDR4000

Bump...Any help anyone?

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I have a brand new Seagate Free Agent GoFlex 1 TB external HDD. Actually it's my dad's and I was suspicious that it might have a virus. So I booted my laptop through Ubuntu and plugged my Seagate once it booted successfully. There was no virus, just some default files that can be found on a new HDD, like UserManuals, an exe file also which I guess might have been the driver. There were some other files as well but I can't remember the names. Relieved that there is no virus, I formatted the Seagate HDD because I knew (or believed) that those files aren't really necessary to run the HD. A message appeared which said the disk couldn't be formatted properly but still was opening with no data in it. Yesterday I wanted some data from my friend and plugged in the HD in her computer. The HD did open and drive window appeared with no data in it. Everything fine. Suddenly the window disappeared and drive was not there even in My Computer. I unplugged and replugged the HD many times but the HD could not be detected. Now I can't use this Seagate HD, as it's not even being detected.

What went wrong? Did something happen due to the deletion of those default files? Or something else went wrong?

Please help!

Answer:Seagate FreeAgent GoFlex 1 TB external hard disk not detecting

When the drive is plugged in, does it appear in the disk manager?

(To get to disk manager click START > Right click on Computer > Manage > Disk Management)

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Hello, I've just been buying a 1,5TB Seagate FreeAgent Goflex USB3 drive.Unfortunatly, even after installation of the latest NEC electronics USB 3 Host controller drivers (v1.0.19.0) and latest USB 3 firmware (v3.0.2.5) from Lenovo support site, the drive is still not recognized on the USB3 ports of the machine.It is well recognized and working on the USB2 port of the W510.I'm using Windows 7 64 bit version on my W510. I tried the drive on another computer under windows 7 64 bit and it worked at very high speed (as expected for USB3). It seems to be related to the W510 config. Any solution for this problem ? Thanks

Answer:W510 doesn't recognize Seagate FreeAgent Goflex USB3 drive

This is the common compatibility issue with external drives
You should update the external drive firmware and install it's driver in Windows before  connecting it.
Try these steps as it should resolve the issue.
Best Regards,

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The drive was running fine for about 15 mins but since my laptop was on battery and i had steeped away i did not realize that the battery ran out . post that since i have connected it back the laptop does not read the drive. I have tried checking it with my desktop and 2 other laptops but the result is the same. also tried changing the USB Cable but this also has not worked. it does not show up in my disk management tab or under my "my Computer". Please advise.

Answer:External Hard Drive seagate (freeagent Desk) stopped being recognized

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I recently purchased a Seagate 500GB FreeAgent Desk external hard drive for backup. I have tried their software which leaves much to be desired. What would you recommend for both purchase and free backup software which will work alone with this external hard drive? I want the capability for full disk backup, selected files backup, and incremental backup as files are changed.
Only simple to use software. Is PC Backup version 10 a really good and simple to use backup program to purchase and will it work alone with my Seagate external hard drive? What about other backup programs to purchase and for free?

Answer:Solved: Conpatable Backup Software for Seagate 500GB FreeAgent Desk External Hard Dri

You should take a look at Acronis True Image Home 2009, it can do all the things you are looking for:
They have a free trial so check that out if you are interested in it.

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I bought a Seagate free agent Pro, included in the box was a eSata cable, it fits the free agent ok but will not fit my 2.0 usb hub, will i need to buy an adapter ?

Thank you


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I hope this may be of help to others. I have a dual boot XP/Windows 7 system. I have an external Seagate eSata drive that works perfectly in Windows XP but was not recognised at all by Windows 7, i.e. not shown in device manager or disk management. My motherboard is an ASUS P5N-E SLI which uses a JMicron JMB 360 SATA controller. To get the drive to work I had to install this driver

Now works perfectly.

Answer:Seagate eSata drive not recognised by Win7 - Solved

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Hi all,
I extracted from a desktop HDD ST3500830AS SATA Hard Disk Drive.
This HDD has two connectors one SATA and one POWER.
SATA connector has 7 pin POWER connector has 15 pins.
Which cable used to connect the HDD to the eSATA port on my Satellite Pro L500.



Answer:Re: Satellite Pro L500 - eSATA connect to HDD internal SATA 3"5 Seagate

You need an eSATA HDD Caddy that comes with it's own AC Adapter. The eSATA port on the notebook doesn't supply power over eSATA.

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I have a new extenal seagate esata 300gb hard drive that is not being recognize. P5WD2-E premium mobo. I enable the eSata in the Bios, downloaded the marvel drivers, but when I try to install the drivers it begins installation and the stops and I get a message driver installation failed. Going crazy it should be simple. I tried Asus tech support but they stink!. Any sugestion from anybody. I don't want to think that this mobo is defective. I have for almost a year and no problems until now. THANKS.

Answer:Problem instaling seagate 300GB eSata drive(external)

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I want to back up my desktop Dell Win XP hard drive personal data to a Seagate FreeAgent Go 320GB external drive. I would like to know, When I backup data this time, will it overwrite the data from a previous file backup? Will it "append"(?) or add to(?) the first data backup or will I loose that data?

In other words, does the Seagate FreeAgent Backup overwrite the current data with the new data?

I tried many searches without results. (as well as different ways of asking the same question )
Thanks for your time.

OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 1022 Mb
Graphics Card: RADEON X300 Series, 128 Mb
Hard Drives: C: Total - 152578 MB, Free - 86032 MB; G: Total - 305242 MB, Free - 243478 MB;
Motherboard: Dell Inc., 0U7077
Antivirus: AVG Anti-Virus Free Edition 2013, Updated: Yes, On-Demand Scanner: Enabled

Answer:Does Seagate FreeAgent 250gb overwrite the current data with the new data?

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Question: eSata connection

I have got a new computer with an e-Sata socket as well as the normal USB sockets.
However, I cannot find what it is used for because none of my connections to my back-up external drives will connect.
Could you please give me a full explanation of its use and suggest the equipment to buy. I thought it could be used for an external drive as a backup like a normal second drive in a tower computer!

Answer:eSata connection

Ac description.
Some kit.,or.rgc.r_pw.&fp=202b3ba16a08836a&biw=1920&bih=977
I would not worry to much about it, e-Sata never really took off.

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Question: ESATA issues??

`Anyone else have a hard time with the Onboard or other ESATA ports and devices not showing up?? I have a sneaking suspicion that if it's not a NTFS formatted disc it doesn't like to show up.. .even a storage disc.

I bought an external HDD enclosure a long time ago and the ESATA port has never worked.. On my board that is...

Answer:ESATA issues??

did you connect it internally? you need to attach the ESATA wire into a SATA port on your motherboard.

Can't you also use USB on your external?

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I have recently bought a external SATA hdd caddy which is usb and esata, I placed my old 500gb hdd in it and it works fine on usb but not esata.. but I suspect its my fault in that I haven't connected up my front facing esata port to my motherboardIs there a special place it connects too or is it just a normal SATA port.. Thanks in advance

Answer:esata connection problem

Just a normal SATA port

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Hello Guys and Gals,
I have a big problem and need some advanced knowledge that is beyond what I know and have been told.
I have a Windows 8.1 64bit Home pc and about a month ago (give or take) I got a bad virus and had to take computer to the store to have Windows 8.1 Reinstalled and that is where my problems began.
I got the system home and it appeared to work right until I started to reconnect Devices.
First i have 2 Esata ports on my gigabyte GA-990FXA-uds R4 motherboard with F3 Bios. So I connected 2 4 bay HDD units back to the esata ports and they each only see one drive per port and not 4 per port they did before.
Next i connected 2 hotswap docling bays to USB 3 ports and they also have a problem.
I can read to and write to them fine but i can no longer format HDD's or SSD's in the docking bays.
I can format usb 2 & 3 flash sticks fine on the ports but cant format normal drives on them usb 3.
I connected the docking bay to usb 2 ports and they work fine and I can format them with no issue as long as they are on usb 2 but on usb 3 ports I cant format them.
So now some more info I posted on two different support forums one at  where you can see pictures of issue and the whole
story and one at Read more

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I've had a WD HDD in an eSATA external housing for about a year and it had worked flawlessly until the other night. I opened "My Computer" to put some files on the external drive, but it didn't show up. I restarted the computer and when the aSATA adapter screen showed up the external drive wasn't listed, then Windows wouldn't boot. So, I turned off the external drive, restarted the computer and windows booted as normal. I then tried to turn the external drive on and Windows froze for a minute, then resumes as normal until I opened the "My Computer" window and it froze for another minute. The external drive didn't show up this time either. Since then I've tried starting the computer several times with the external switched on but I get the same results as before.

Any ideas?

Answer:Sudden eSATA HDD issues

OK is it plugged in, LOL jks.

Did you crash your computer recently, that can corrupt files, thats the most sensible reason i can think of right now but you can try another esata drive in that port or try without any external HDDs or try with a different internal HDD. If you want to eliminate the port as the problem test the port with different external and internal aswell (this tells you if its hardware or software problem)

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I have a loose eSATA port connection on an HP Pavilion dv7-2043cl. It is a combination eSATA/USB port that can be used either as an eSATA or USB port. When connected, I can wiggle the eSATA cable connection end - there's too much play there. The eSATA connection will intermittently lose and regain contact. I am connecting to a Seagate BlackArmor WS 110 external HDD. When I use the port for a USB connection, it is fine.

I read an old post in this forum about a loose USB port connection, where the solution was to open the laptop and re-solder the port. What I am wondering is, if the same can be done for my problem.

The fact that the USB connection is ok casts some doubt for me. I am not familiar with the physical build/structure of this port and wonder if this combination port is that much more complicated than a USB port and requires more than a simple solder.

I am not adept at nor technically experienced in tinkering with computer hardware and parts, but this appears to be a simple and inexpensive fix ... I hope. The laptop is still under warranty, but short of shipping it to HP, which would probably mean at least a month w/o it, I was hoping that there'd be an easy solution.
Any help on this will be greatly appreciated.

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I am running Win 8.1 Pro 64 bit. I have a WD "red" HDD connected externally in a NexStar-NX box. The NexStar supports USB 3.0 and eSATA. The USB 3.0 connection works fine and shows up in WIN 8.1 disk manager and all files are accessable. When I use a eSATA cable (have tried 2 different ones) the HDD is not recognized by Win 8.1. Win 7 HP 64 bit sees the eSATA connection and all works well. The HDD, when using the eSATA connection, shows up in the post boot screen as I have the HDD listed in the BIOS. I would like to use the eSATA connection as I'm short of USB 3.0 ports on my ASUS Maximus V Gene mob.
Any suggestions or is this a Win 8.1 quirk?

Answer:External HDD with eSATA connection not recognized

Two things come to mind:
I'm wondering if power to the drive needs to be governed internally when connected via SATA;
it may also need to be brought 'Online' as in the screenshot:

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This ASUS P5W DH mobo I'm planning to get comes with 2 SATA cables and 2 eSATA cables. Is it possible to use the eSATA cables for SATA connection? If yes, then I don't have to buy additional SATA cables and thus save some $$.


Answer:eSATA cables for SATA connection?

Sata cables are for internal drives.
Esata cables are for external drives.
They are not interchangeable, internal sata cables have male ends and external Esata cables have female ends

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I tried to use a 2 Terrabyte Harddrive with eSATA Connection on my T510 Thinkpad (Windows7 64 Bit). When i open windows explorer, it tries to read the drive but it never ends - the system is not able to recognize the harddrive.When i use USB Connection it works normal.Are 2 TB to big? Do i have to change settings on my system?It is really owful, because the reason for buying this harddrive was the eSATA connectivity instead of non having USB3 on T510.I hope someone knows the reason for this issue and can offer a solution.

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