Computer Support Forum

Yoga 900 Hinge Loose Cylinders?

Question: Yoga 900 Hinge Loose Cylinders?

Is it normal for some of the hinges to be slightly loose on the yoga 900? I wasn't sure since not all of them are loose. Also, I have one of the caps on the edge loose as well which I can take off and put back on (without it falling off easily). Not sure if it's worth sending it in... still on warranty. There is no cracking sounds etc. though and it is working properly.

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Preferred Solution: Yoga 900 Hinge Loose Cylinders?

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Answer: Yoga 900 Hinge Loose Cylinders?

It might be best to send it in to get the entire hinge replaced under warranty. See this thread about the same issue on a Yoga 3 Pro where Amy of Lenovo suggested this course of action:

https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-3-Pro-Hinge-end-cap/m-p/2025331/highl...

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One of the hinges on my two week old Yoga 11s is looser than the other. As I open the lid and push it back, the left hinge rotates somewhat, but the right one stays firm. Finally, once I reach 180 degrees, they level out. I can also equalise them by closing the screen back up somewhat after opening it. It's not a huge difference between the hinges, but I'm aware of it, and it's kind of annoying given i've only just bought it.  Is this single-hinge looseness normal? Is it worth getting serviced, or are both hinges going to be as loose as barn doors in a few months time?













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Answer:Yoga 11s loose hinge

Don't risk it and get it fixed, imo. If the hinge breaks, your computer is useless.

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The center part of the hinge on my Lenovo Yoga 3 Pro, which I've had for about 4 months, has come loose. It wouldn't really bother me much except that it's really sharp and I have cut myself on it. Is there a way to put back in myself or what can I do?













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Answer:Lenovo yoga 3 pro hinge loose

My advice would be to get it serviced under warranty...

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I recently purchased the latest Yoga 900 from the Canadian Microsoft store (online).  It is the only option for a 2-in-1 in Canada that you can order with 16GB RAM + 512GB PCIe NVMe SSD.  The laptop arrived quickly and everything is working as expected.  On the centre of the wristwatch hinge there is a type of mesh that goes from front to back that covers a portion of it. The mesh is not centered properly on my unit and it slightly protrudes out of the back of the hinge.  I realise that this is a minor issue, but I'm within Microsoft's 30 day return/exchange period.  The hinge does not appear to be loose, but i've only had the laptop for 3 days now. I took some pictures to help illustrate the issue and I'm curious to see if anyone else has noticed the samething.??????

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Question: loose hinge

I have a spectre with a loose hinge that flips back, and every time this happen the computer shuts off. Can i get this repaired?

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Question: Loose hinge

I am having trouble with one of the hinges on my spectre 360 it is loose and wiggles, any way of getting this fixed?

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Question: Hinge is loose

How should I go about fixing a loose hinge? I looked it up online, and found various tutorials for other types of HP laptops, but not my specific product. For this, ill give the full name just in case:HP ENVY x360 - 15-u111dx (ENERGY STAR)Is there a specific tutorial for my type of laptop? Edit: I forgot to change the subject and it wont let me delete the post, so I hope this doesn't get lost

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Hi- I've had my ideapad since late february. Its been a great laptop and I've generally been very happy with it.Unfortunately, about a month ago the hinge that connects the screen to the base of the laptop has become so loose that the LCD portion of the laptop will no longer stay upright without being propped up against something solid.  I purchased it from Newegg and they don?t except returns after the first month for laptops. Anyone have any suggestions?  Thanks   

Answer:Loose Ideapad hinge

Hi, Bets thing to do at this point is to send the laptop for service, never thought that an IdeaPad would have such an issue. Call tech support and have it repaired or replaced.

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Question: loose screen hinge

My Spectre x360 has a loose hinge and some times when I move my screen to the back I feel like the left hinge is go to the back. I bought my Spectre x360 from the middle east but I live in the United States and I called the customer service and they told me that they can't help me because I did not buy me laptop from the U.S.  and they told me that I should call the middle east customer service. So I called the Saudi Arabia customer support and they told me that I should be in Saudi Arabia to get help, and the problem is that I am not going back to Saudi untile the end of 2017, is there anything you could help me with to get my laptop fix ? 

Answer:loose screen hinge

@alhamad1994

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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Question: Loose Laptop Hinge

I notice my left laptop hinge is loose, as the screen has become wobbly and it is starting to become harder to open or close it. I am scared if I do not fix this the continous stress on the hinge will eventually cause the lcd screen to fall off the hinge and that if I do not fix this the other hinge will wear out faster by having to do all the work of the loose hinge.  I have looked everywhere online and could not find a video of how to get to the screws on my laptop.  Any help would be greatly appreciated, thanks. 

Answer:Loose Laptop Hinge

@Mordo58 To better help you we would need the exact model number or product number of your laptop/desktop??? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108 REO

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Hi guys, Would like to ask any of your beloved T400 starting to develop slop or 'play'  on the top of the LCD after opening the Thinkpad already ?

Answer:T400 hinge getting loose

The Thinkpad hinge are renowned for its toughness any play or sloppiness in a new hinge, means problems, even my old 4 year old already dead T42 have no play in the hinge whatsoever. My T400 does not have any play in the hinge whatsoever.  I had a hinge in mine T60 replaced under warranty due to the play, and now it is wonderful once again. 

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The right hinge on my M 30 is to loose. I have tryed to dismantle the keyboard without succes, what to do?

Answer:Hinge on Satellite M30 is loose

Hi there,

the problem is that you cannot repair it only by tighten some screws. If the hinge on this model is loose then you will need new hinges and to exchange them, the whole machine must be disassembled since the hinges are partially under the palm rest and on the lcd installed.

So, if you want to fix that you should search for an technician which can fix it. Better solution would be to contact an authorized service partner:

http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Good luck

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The left hindge on my laptop is loose. I do not feel comfortable using it in tablet mode because I am concerned the movement will further agrevate it. It is limiting my use of my laptop which I use for my business. Can you please help me? Thanks,Lalania

Answer:Left hinge is loose

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Forum.

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Hi HP, Product Name and Number:            HP Pavilion g7t Notebook PC  LX514AVOperating System installed (if applicable):       Windows 7 64-bitError message (if any):         NoneAny changes made to your system before the issue occurred:Routine updates from Windows I'd like to start off by saying that I am a big fan and a good customer of your laptops! I had been enjoying my Pavilion but unfortunately, that was short-lived. Even though I am a very caring user of electronics I was surprised when one day the left hinge for my Pavillion's lid came loose (I think a screw might have fallen off). From researching online I understand that this issue has been happening, a lot, to others as well. Before it gets worse and affects an otherwise well functioning computer, if you could please fix this issue. Before this issue occurred to my Pavillion, I have been regularly recommending HP laptops to family and friends. Going forward, as well, I would like to do so. I hope you are able to expeditiously fix my Pavilion's issue. 

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Question: X230T Loose hinge?

I am constantly moving my computer between laptop and tablet mode.  After all of the twisting, the hinge doesn't seem to be as sturdy.  The screen is a bit floppier.  Does anyone know if there is a way to tighten the hinge?













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Answer:X230T Loose hinge?

Hi Bjc92,
 
Welcome to Lenovo Community Forums!
 
I?m really sorry to hear that hinges of your Lenovo X230T had become loose after continuous switching between tablet and laptop mode.
 
Please refer to pages 67 & 103 in this user guide to see how to remove or fix hinge cap/ hinges.
 
Also, note that the hinges on laptops often become loose through wear and tear and will result in a screen that will not stay in place. In that case, tightening the hinges alone might not help resolve the issue. The hinges may have to be replaced.
 
Hope this information helped!
 
Best regards,
Mithun.





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This is how I fixed my wobbling screen. My laptop is almost 4yrs old and it is the Y550p(i7). Within my 4yrs I have dropped my laptop and even chipped my slide nav. Now I have it in desktop mode, because my iPad replaced it in portability. The problem I had was screen not staying open in the position I wanted, because of the loose hinge. http://youtube.com/watch?v=fzmjH1rM1DY













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Answer:DIY loose screen / hinge fix

Hi Nicolas,
 
good DIY tutorial...
 
Zehn

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Question: Loose hinge X41T

After owning my X41T for almost three years, the hinge has become loose. It wobbles back and forth about 1 centimeter and spins free if not at lock. Does anyone know how to fix this problem?

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Question: left hinge loose

The left hinge is very loose, when i open and close the laptop it pops in and out and when rotating the screen somethimes the creen scrapes the body , the lid also soesnt sit perfect because of the hinge (all same problem diffrent symptoms

Answer:left hinge loose

@eddiesketti10

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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My T42p has a wobbly hinge (right and left) holding the screen. It runs fine but if I do not get this tightened it may not for long. Please tell me what screws and instructions for what I need to do to get to the loose hinges tightened.Thanks

Answer:T42 with a loose hinge Please tell how to tighten

Have a look at the manual and video tutorial.  

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Recently, the left hinge has become loose on my HP Envy after having it for over a year and a half with no issues. While my warranty has expired, I have discovereed that this is a common manufacterer's issue for this product, so I was wondering what options HP offered for this problem since it is not the fault of the customer.

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Question: T430s loose hinge

I've had a T430s fpr about 9 months and the lid hinge became a bit loose some months after I bought it. When the lid is open it moves slightly back and forth freely. Is this a common problem? Is there an easy way to fix it without sending it for repair and waiting ages to get it back?

Answer:T430s loose hinge

Hi Ebologna,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that you are facing issues with hinges of your Lenovo ThinkPad T430s.
 
Refer the hardware maintenance manual to see how the hinges has to be reseated/replaced.
 
If there is no user induced physical damage, the warranty will cover the issue.
I would recommend you to contact our technical support for assistance.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Best Regards,
Mithun.



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I have had my HP Omen for about 8 or 9 months and slowly the hinge is becoming loose on the screen. So basically if i grab the screen to tilt downward it will move about and inch forward before the grips the hinge and start moving. LIkewise if I hold the laptop by its base and tilt it back and forth the screen will loosely flop back and forth about an inch without affecting the position of the actual hinge. Please advice me on how I can rectify this. I plan to have the computer for at least 2 or 3 more years. Best regards, Scott Georgson

Answer:Hp Omen Loose Hinge

@scottgeorgson

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have a Spectra 360 laptop.  Bought about a year ago.  Although the hinge still holds my screen open it is loose at the internal connection.  One side came loose first, now both sides move about 2 mm.  Is there anything I can do? (The loose part is on the keyboard half.  Where the hinge connects to the screen seems tight.)

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I've had my Y550 for about 3 months now and everythings been fine with the construction of the computer. However, I bought this computer because the screen hinge on my last computer slowly broke down to the point where it was difficult to keep the screen in one position because it flapped around so much. Now, only 3 months in, the screen hinge is loosening quickly,, and moves back and forth over an inch, or several degrees. I thought this was a good computer. Now I'm worried the same thing that took 3 years to happen to my old laptop is going to happen within 6 months on this one. Is this fixable with a quick fix or can i send it in on warranty?













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Answer:Y550 Loose screen hinge

probably it is fixable on warranty. please contact lenovo support for more information and shipping issues.

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I've had my y550p for 8 months now, and I just recently started noticing a huge ammount of wobbling. I just called in customer support to send it in for a fix, but the guy wasn't very clear on whether or not I could remove my harddrive before sending it in. He just said remove the battery and a/c adapter. I'm pretty sure I can remove the harddrive but I just want to double check to make sure. Also, After my warranty wears off, I eventually want to be able to fix a wobbly screen myself. Does anyone know where I can find a set of instructions to tighten the hinges?

Answer:Lenovo Y550p loose hinge

back-up your data to another hdd or dvd.i do not suggest you to remove the hard due to technical support has to control it.http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/y550-hinge-issues/m-p/225650http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Y510-Replacing-Hinges-Howto/m-p/236524#M2339...

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Hi. It just happened by itself. How to remedy this? Mind the laptop is working fine and it's possible to squeeze the parts back into their position with the fingers. http://i517.photobucket.com/albums/u340/Kolobolo123/loosehinge.jpg

Answer:X121e loose hinge as on the picture

the hinge mechanism cracked the casing, usually squeezing the split casing won't help with the problem.

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The left hand hinge on my wife's HP Spectre X360 is loose. It looks like the right hand hinge is taking most of the weight and the screen leans slightly as a result of this. It has been like this for a number of months, but is starting to get worse. Unfortunately, I didn't report it previously and the warranty ran out just over 2 weeks ago. My concern is that not only is the left hand hinge getting looser, the additonal weight on the right hand hinge will lead excessive wear and the risk that this hinge will fail as well. is there any way HP will repair the faulty hinge, as it appears to be a known issue.

Answer:HP Spectre X360 Hinge loose

@keybaud

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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.The left side of the screen is moving and its awkward because it wont close properly. Has this happened to anyone?Does anyone know how to fix it? Like where to open and screw something that possible loose? Or is it broken? :/













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Answer:Y560 Screen/Hinge loose

can you upload some photos?

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I power up my DV7 laptop but the screen doesn't come on readily. I noticed that the left hinge near the power button is not stable. It appears to be moving rather than pivoting. If I move the screen a bit, it comes on. Any movement of the screen causes it to either flicker or go blank. I connected the laptop to a external monitor and it works okay.Can someone tell me what might be inside the laptop that would cause this? Is there a switch or contact that tells the system that the laptop is open? I hesitate to try opening the back or to send it out for repair before understanding what I', facing. This machine also has a tendency to run hot. Is that the norm? Fan seems to be working but I put a cooler underneath just in case. Anyone out there have experience with this type of problem?

Answer:HP DV7 hinge by power button is loose.

@EXPLORERRUSS

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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Don't know what name to give it, the display, the screen - the clear plastic you look at - has come loose on the right side so now I have dust inside/under that cover that won't go away.  I've found lots of references to bad hinges but no others with this problem. And of course, my warranty expired 5 weeks ago. Any ideas?

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I purchased a Lenovo X220 Tablet through my High School. Its a great computer, but really built horribly. It is not even 7 months after having it, and my screen is starting to get extremely flimsy. I have heard there is a way to fix this, love to! Thansk!

Answer:Loose Tablet Screen Hinge

if what you mean by flimsy is wobbly screen hinge, then you would need to send the laptop in for repair.

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 The right hinge of my HP pavillion m6 1035dx entertainment notebook pc. What is the most economic way of fixing this simple issue. I figure I would go straight to HP as, business to customer, to ensure a better customer experience that is more frictionless with less obstacles. I bought this laptop as manufactured refurbed and assume maybe the hinge was loose in the first place because I have kept good care. I plan on upgrading the internal hardware as well but I need to make sure that the hinges and rest of external casing is dexterous and durable. Moreover, I can't find a reputable third party that I trust. So, I am going directly to HP. Please reply to me and give what options I can use. I figured I can just send my Laptop to HP and HP fixes it and sends it back or if there is a reputable third party HP can recommend. However, I strongly believe that HP is a better option in both HP and my interests. Third party is just a middle man that costs more not only for me but as well as for HP. Thus, no need for a middleman and I strongly believe in a simple customer experience and customer relations. otherwise, HP will be tarnished in customer service. I can't even talk to a representative about my issue. At least, from my experience on the Website and is just forums. Please reply back on my hinge issue it is a very simple task and should be easy peasy on a two way road of customer to brand image. 

Answer:right Hinge is loose on HP pavillion m6 1035dx. What is the ...

@KCarpio13

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I am wanting to know about how to get in contact with the hp repair to fix my hp envy 15 screen hinge is loose if i try to move the screen it seems to get worse.













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Answer:hp envy loose screen hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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Hi, I've noticed over the past couple months that my laptop's hinge on the left side was coming apart, which was concerning. I just recently realized that this was not my fault, but instead that 2 screws on the bottom Near the hinges are actually missing. I don't know if they have always been in there or if they fell out, but according to these forums, replacement screws won't work because the part they screw into is broken or something? My warranty has been up for awhile and I don't really know what to do about this to get it fixed? Any help would be great!











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Answer:Screws missing and hinge loose

It is a 15t-j000 series laptop which lets me find the right Service Manual, at least.  15t-j000 Manual You need this part:  (2) Display hinges (includes left and right hinges, left and right hinge covers, and leftand right hinge brackets    720548-001 Hinge kit $20.26 on eBay Page 55 shows that the screws are Phillips PM 2.5 x 5.5 screws You can buy 15 of the screws for $1.86 here: http://www.laptopscrews.com/M2.5x5.htm See page 59 forward for removing and accessing inside the screen panel to replace the hinges.  If this is "the Answer" please click "Accept as Solution" to help others find it.  

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After I have been using spectre x360 for a couple weeks, I noticed that the hinge is quite loose particularly at 90 to 180 degrees. And I can wobble it at some point without using any force. Moreover, when I hold the base while the screen is more than 90 degrees and shake the notebook a little bit, the screen will bend far to the back. It looks like the hinge is too loose and can not hold the weight of the screen. Is there any way to tighten it?Thanks.

Answer:Loose hinge on Spectre X360

@johster
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).If you are unfamiliar with the Forum's private messaging please click here to learn more.Thank you,Omar

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Hi: I received x1 carbon touch in late December. First I ran into touch screen issue. This issue was fixed by running a calibration program I got from my internal Lenovo support. Yesterday when I opened the laptop I heard a cracking noise and the hinge separated from the cover and screen is also loose. The screen is not cracked and laptop still works.Whenever I open the laptop the screen separates from the bezel. I push them together and they snap but always separate when I open or close the laptop.I showed it to my technician at work and he told me that warranty will not cover this issue as it is physical damage.There was not physical damage to my X1 carbon touch. Now we have to pay for new lcd bezel, hinge kit and rear LCD cover. These may be expensive and I have no way of knowing if this will happen again., After using Lenovo PC's for the past 10 years this is unexpected. I saw one more person who can the exact same problem. Let me know if you have any suggestion for me.

Answer:x1 carbon loose hinge bezel

Had the same problem on my daughter's X1 Carbon Touch (34xx). Disassembled per the hardware manual to see what was wrong. Turns out that the two right-hand-side hinge screws had detached from the cover because the brass fitting into which they were screwed had become separated from the cover (they were just wedged into a plastic hole), effectively freeing the cover. Not impressed with the design. Am investigating brass-to-plastic glues...

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My left hinge makes cracking noise and has become loose. I have to press it close to the base because it separates. My screen, i have to be careful with because it doesn't wantot stay at the angle I like due to the weak hinge. Can you please assist?

Answer:HP 17 Laptop Left Hinge Loose

@S_Washington

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have recently noticed that the hinge on my computer is coming loose, and I am wondering if anyone else has experienced this or if it will cause further damage? I would like to get it fixed but I can't find contact information except for computerized assistance, and I'd rather talk to an actual person. I'm not on warranty anymore, but I have seen that other people have gotten this issue resolved without paying, even with expired warranty. Would anyone be able to help me with this problem? Thanks

Answer:Envy 15 x360 loose hinge

@kletson

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, I bought my HP Spectre x360 on February 1st, 2016. In the past few weeks I have noticed that both hinges have become loose and pull away from the lower portion of the computer. I am worried it will break completely in the next few months. I tried going to the support page on the HP website but contantly get a 404 error when I select my computer model. This was a large purchase for me and I am not happy that this premium product is having hardware issues in less than a year.

Answer:HP Spectre x360 Hinge Loose

@JStearns

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I have kept my Notebook with great care and have never dropped or bumped it. After a yaer I noticed that the right side hinge has become a bit loose and within 3 months it has become quite loose. At the moment it seems to be manageable to fix the problem but I am afraid that in some time it might pop out of the plactic body. Is there a loose screw that can be tightened? What should I do to prevent more damage to the hinge and body?

Answer:How To Fix HP Envy Right Side Loose Hinge

@naumanmajeed

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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The screw on the back under the right side hinge has become loose and fallen out twice.I put it back in the first time nice and tight and tightened all the other screws. It just fell out again!  This is with gentle handling.  And it took less than a month to wiggle loose.Would using a little Locktite blue on the screw when I put it back void my warrantee? 

Answer:Y50-70 loose bottom screw under hinge.

No, the use of Locktite blue won't void the warranty and is probably a very good idea since this is a reoccurring problem. Be sure to just use a tiny dab on the threads.

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 Hi,  I have noticed that the hinges of my laptop are relatively loose, compared to when I first bought it.I still have no problems using the laptop, but loose hinge is not the most pleasant thing for a laptop.  Is it covered by warranty?Or, can I tighten the hinge by myself?  Thanks in advance.

Answer:Loose Hinge - Can be repaired under Warranty?

How loose? Depending on the region of the country, this may or may not be covered under warranty.The hinge has to be swapped, it can't be tightened.

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Hi,So recently i started noticing that my hinge on my spectre was loose. Whilst i decided to try look past the issue and use the laptop normally, over the past couple of days the issue has magnified and i have noticed that it is at the point that when my laptop is closed. The screen doesn't align with the base.I haven't dropped it, nor have i excessively open and closed the lid or even for that matter used the 360 degrees tablet function.I am still well within my warranty and was interested in seeing as to what my options are, given the amount i spent on the laptop.Regards,Dylan

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My Asus laptop is a few months old and the screen hinge seems to be getting looser and looser. It's not falling over or anything, but definately not as steady as it once was - you can wobble the screen a bit backwards and forth when it's up.My laptop is very similar to this:click herebut I'm not sure how to tighten up my hinges as I can't find how to get to them - presuming that it's loose hinges rather than just worn hinges.It's not a problem at the moment but I'd rather make sure I can fix it now, and if I can't do myself, send it off while it's still in warranty.Any help would be appreciated,cheers.

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Dear Lenovo team,  Please help me out here. I have Lenovo G40-80 laptop which I had bought roughly an year ago. I had given it for maintainence and cleaning at a lenovo centre. Now the status of this laptop is its screws have started getting loose and the hinge on the right side of screen has come out. I checked it on lenovo international and it is a much more common problem than anticipated. Apparently, there is some issue with design. Please help me here. The laptop is breaking apart and even though it is under warranty, I have been told it is not covered. Please understand that it is not my fault, but according to lenovo's international forum a design fault. Urgently need help!!!

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Good evening, i own a X200t on which the hinge appears to be kind of loose. When opening the screen and letting it in a position before 90 degrees, it falls back some centimeters (3-4 cm). Also, when standing on a table in laptop-mode, the display is wobbling with every little movement of the desk. It's annoying (esp. when using it in train) compared to my former X200s, which was rock-solid. Is this typical or should i call Lenovo Service ? Kind regards, pepun.





X200t

Answer:X200t - Display wobbling - Hinge loose?

I don't think that's normal.  I have a new X200t and the display does not wabble like that, although it's *nowhere* near as sturdy as a T-series that I have access to.

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Hi, The left hinge has started to come loose. The monitor sometimes falls while I am using it and it wobbles and creaks with every tiny movement. Is there a way to fix this?  

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I purchased a Spectre x360 almost two years ago (Sept. 2015) and the laptop worked fine. After about two months, I noticed the hinges did not line up as cleanly but the laptop still opened, closed and folded back without issue. I recently opened my laptop and noticed that the right hinge is shaky and that the screen wobbles a lot because of it. This seems to be a purely physical issue as I "pop" the hinge back into place and it secures. While the screen is still shaky, I am less worried about it this way. I have never dropped my laptop, haven't travelled with it and it sits flat on my desk 99% of the time. How should I proceed? Thanks for your help in advance.

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Hello, I bought the T61 in 2008 with 3 year warranty in USA. My T61 is showing the loose hinge problem which has been encountered by many other forum users. Right now I'm in Chennai, India and the Lenovo warranty center in Alwarpet, Chennai says the hinge problem is not covered under warranty. Could any one from Lenovo confirm this for me. Thank you, Thaniks

Answer:T61 Loose Hinge - Does the warranty cover this issue?

Well i was once told that Lenovo don't cover hinge problem by the Lenovo service personnel, but then on my second attempt and through some coercion they said yes. Mark_Lenovo did mention that the loose hinge is within the normal repair parameter, while many people in the USA have the hinge problem repaired under warranty. This is the message that Mark_Lenovo sent me regarding the issue of hinge and warranty. ------------------------ The hinges should be covered under warranty.  Sometimes the staking of the pin inside the hinge fails - we have several designs - some are "D" shaped which can become rounded, and some are epoxied I believe.   It is also possible that the screws have loosened which hold the hinge to the LCD frame or to the chasis - the locktite did not hold.  If you are in warranty, I would expect us to cover this unless there were visible signs of abuse (like dent or abrasion from being dropped). ----------------------------

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Is its possible to fix this?

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I have a t440sHinges have become quite loose.Are these still covered under warrantyonly 1.5 yrs old.Being told by lenovo its not covered. 

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Hi,

the hinge on my 2410-603 notebook has worked loose to the point where it will not stay up unless i lean it against something. I was wondering if i am able to tightenen this somehow or whether it would need replacing. Anyone have a guide of how to get at the hinge??, or anyone know how much a replacement one is likely to cost??.

I have searched on the net however havn't been able to find anything as yet.

Thank you in advance,
Jamie

Answer:Loose/Broken hinge on my Satellite 2410-603

Hi,

unfortunately it?s not possible to tighten it, so you will have to purchase new hinges.
I suggest you following:

Look at ebay for such machine you have (maybe a defective would be good) and let a technician exchange it or ask an authorized service partner how many an exchange of the hinges will cost.
If you need a link to find a ASP then you can try it here:

http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?subs=tais

Good luck
Cheers

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Hi,  I have had my spextre for just over a year now. About 6 months or so ago I started to notice the screen wobble a little more, I played it off as nothing. Not so long ago I notice the left hinge is loose, and that is the source of the wobble on the screen. It seems as though the left hinge can be pushed in towards the laptop a couple of mm signlalling to me it is not properly secured. Is there a fix for this? TIA!

Answer:Left hinge loose on spectre x360

@Sicari

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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I recieved my HP ENVY Sleekbook 6-1100 se 2 years ago. I was very careful with it and never dropped it. About a year after, the corner near the right hinge began to come loose everytime I open and close the laptop and it is getting worse.The hinge itself looks like it is starting to break also. I searched and I see that HP offered after warranty repair since its a commen issue in this kind of models.   

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Hello to all,

I have a 7 yr old Sony Vaio GR370 laptop with a loose hinge. When
the laptop is open at any viewable angle, there is about 1-1.5in.
of "play" on the LCD portion of the lid. It stays up fine - it's more of an
annoyance then anything else.

Is there any way to tighten/repair/replace the hinges ?

thanks in advance !

sigr912
 

Answer:Solved: Sony Vaio - Loose hinge

I'm just guessing, but I think you're missing a retaining screw that holds the hinge post in place.
Look at the back of the machine to see if there is a place for a screw that is missing.
 

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Got my X1 Carbon for a month now.And I discovered my bezel is a bit loose on the lower left corner.Created a support call with lenovo and send them some pictures. Got a call back today and they won't fix this under warranty. (I even have 3 year adp on the laptop)When I asked why; 'We have send the pictures to another department and they refused this'And when asked to get transfered to this department/someone who can tell me why they can't help me.I can make a complaint via email but that's it. Any help ?Pictures :http://tweakers.net/ext/f/3RfVIsFZPQVZfgyGSlazYkJq/full.jpghttp://tweakers.net/ext/f/6XqojdIJvb4sSS300XkWc1Dc/full.jpg The issue can be related to a keyboard replacement I had the first week. (the onsite engineer had to dismantle the whole laptop)













Solved!

Go to Solution.

Answer:[x1 carbon] loose hinge/lcd bezel - warranty denied

If the bezel is separating from the screen, it isn't the first report.  I don't understand why Support would deny service unless they are suggesting you return it.  

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Hi, It seems that others have had this problem with a loose hinge too. My screen started fading to white (with faint vertical lines). At first I could jiggle the display and the display would correct but over time it's gotten worse. My computer runs fine otherwise, but I need to use an external monitor or I can't see anything. I'm suspecting a loose connection but can't find a good video showing how to fix this. My computer is no longer under warranty. Any advice or help pls?

Answer:HP Envy 15 loose hinge and display fading to white

@RhondaRS

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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Hello, The hinge on my HP ENVY TouchSmart 15 has been loose (or broken?) for quite some time. It caused the bottom of my laptop to split open on the side which has the power button (left side).  The laptop was not dropped or damaged in other ways, before I knew it I noticed the issue. First I noticed the screen feeling loose, but only recently I paid closer attention and saw the hinge was loose. Other than the hinge issue, the computer is in good condition and works great. I would hate to lose it because of the hinge. From reading the forum, it seems to be a very common issue with this particular type of laptop. Therefore I am wondering if anything has or can be done to help us who have encountered this issue. Thank you!

Answer:HP ENVY TouchSmart 15 loose hinge and split bottom

@hithere_m

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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To any staff, Long story short, the hinge on my Thinkpad T61p were getting loose (it was moving back and forth) and upon a quick serach, apparently it was a known issue on these laptops. As my warranty was nearing its end, I quickly called Lenovo to have this repaired. Because I was promised that this repair is going to be finished within 5-7 business days, I decided to go ahead and send it away depite that my major requires it 24/7. I've received a box next day and I sent it away on Jan 9th, 2008. I called in today to see what's happening but this employee, who rather got really irritated that I called in, couldnt find my info for 30 mins. After finally finding my info, he mentioned that the hinge is backordered. I politely asked him when I can get the laptop back but he said it could take days.. weeks or possibly up to months.  The sole reason why I sent this laptop for a repair was because they said the turnaround repair would be fast and I believed his word. It's quite dissapointing to hear these kind of delays in repair process when I need this laptop ASAP. There are actually 2 ongoing cases regarding my laptop but none of them are being solved at the moment. The 6 cell battery, which just died a few days ago, was replaced by a 9 cell from Lenovo. I called about this issue as well and hopefully they can get this straightened out. How long does it take for a "back ordered" parts to arrive at the depot? It's really hard to imagine how the depo... Read more

Answer:T61p loose hinge on repair... back ordered.

I called IBM again but no progress.. No one seems to be taking any responsibility about this matter.Message Edited by don_lee103 on 01-14-2009 07:57 PM

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I have had my laptop for just over a year and I have never transported it anywhere, as I just leave it on my desk. However, when I opened up my laptop today, the left hinge came off loose. Now the left corner of the screen is very loose from the screen border. Would HP be able to fix it, even though the warranty for this laptop has just finished 2 months ago? I am concerned, because I haven't done anything to it and it was very sudden. I'm pretty sure that it's a manufacture fault and this is an issue. The product has become unfit for purpose, because I can't close it and take it with me anywhere now.  I would like to hear back from someone. Thanks

Answer:Left hinge is loose and the laptop won't shut without breaki...

@glitter00

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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I bought my Hp envy about 18 months ago and a few months ago the hinge started getting loose and I noticed that a few screws were missing. This was a few weeks after It had come back for repair for a bios issue and recently I noticed that the actual bottom plastic was starting to crack and eventually the plastic was sticking out and I struggled to push it back in like I usually did. Ive seen that this issue is extremely common with these laptops and most have said in the HP forums that its a design issue. So I don't want to continue using the laptop in case something major gets damaged. Ive seen in other forums that some users have had there laptops replaced but all im wanting is a quick easy fix. Thanks

Answer:Hp envy loose hinge and base loosening and cracking

@Yusuf786

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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 So I got a brand new13 inch HP Spectre X360 on August 24. I really wanted this laptop over the Mac because I felt it was lighter than a Pro, more powerful than an Air, had a great display, plus was more vessatile than the two due to its rotation capability.To my disappointment, I quickly found out the trackpad seemed loose (you could feel a slight rattle by lightly pressing down the middle). 15 days later, I exchanged it at Best Buy only to find, low and behold, my new one having the same exact issue with the trackpad. Not only that, but I feel that even the screen hinge is ever so slightly loose. Not that it moves in laptop, tent, or presentation mode -- but when I type quick I feel the screen shake just a tiny bit. Moreover, when in tablet mode, the two halves of the computer (the screen and back of the keyboard underneath it) don't stick together. They pry apart about an inch. I called HP and they said it could be my particular local Best Buy bought a bad bunch or something? I did see other threads on here with people complaining about the trackpad, and some have suggested that there are some 'malfunctioned' unitss and that if one were to keep exchanging, they would eventually get a good one. I also have slight cackling of speakers without headphones when playing music. So should I exchange for a second time? Would Best Buy be upset -- do they have a limit on this sort of thing? And if it helps, I have the three year warranty/Geek Squad tech support package... Read more

Answer:HP Spectre X360 loose trackpad and hinge issue?

@daned

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi there im new to this forum! got a problem with my lenovo y530. it has a loose monitor hinge, now the monitor is very flimsy and annoys me a lot! i need to place a heavy book at the back in order to support it! the problem just started an hour ago. bought this dec 10 2008 in the vegas and now it is dec 12 2009 and im here now in the Philippines. will lenovo be considerate to help me on this problem????/ i didnt drop the unit but a few weeks ago i was able to notice that the hinge joints of the monitor were not tight anymore and tonight they gave in! i hate flimsy monitor need help here regards joseph

Answer:Y530 loose monitor hinge and US email tech service

i hope this info helps you.
 
country or region : philippines language :english telephone number : 1800-111-00724
 

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Hello,Im new in the community. I Just notice a couple of days ago my laptop as some loose Bolts and the hinge on the left side is coming Up. The laptop is woking perfectly besides that.  Its going to make 2 Years now in March that I own it, my warranty is Finished. Althought I was thiking about extend it because it just finished a couple of months ago. Any ideas how can I fix this problem? Thank You

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I have an HP Envy Touchsmart 17 inch laptop.  The primary problem is the left notebook screen hinge has broken loose at lower case mount. This caused the left side to separate from the upper and lower case. 

Answer:Left notebook screen hinge has broken loose at lower case mo...

@Merril3

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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As the title describes - a screw on my laptop has come loose and gone missing and now the bezel (the thin plastic cover surrounding the keyboard in case my use of bezel is wrong) has separated from the lower half of the casing on the upper right corner of my E145, above the kensington lock and mains input. The LCD hinge is now loose and lifts up when moved, the kensington lock housing also moves with it. This image shows the problem - that's the right side hinge, the separation can be seen at the top of the case and to the right of the kensington lock port, on the hinge itself. I haven't tampered with the screw in any way but did notice the bezel wasn't flush with the battery on this side (it is on the other hinge), so the screw has been loose for some time and finally worked its way free. I posted this thread before I realised the screw had gone but I might as well keep it up (if only to remind anyone else with this problem to check the screws ) but I have two questions: 1. In the event we're unable to find the screw, will it be possible to procure a replacement from Lenovo? When looking at the laptop from the bottom, the screw is located in the top left corner just above the rubber foot and battery release switch 1. 2. If the screw has come loose because the threading is damaged then this will need to be repaired. My laptop's warranty has not yet expired, will the warranty cover these repairs?











... Read more

Answer:Thinkpad E145 - Screw has worked its way loose, bezel has separated near hinge

Of course. Call the service center and talk with them.





[email protected]O: WE WANT BIOS TO COMPLY WITH ACPI STANDARDS!

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Hello HP,I am experiencing the same issue in regards to my cover not closing and catching on the left hinge and a screw rattle noise coming from inside the laptop.  Any help would be appreciated.  Thank you, Jose Mesmar

Answer:Envy Touchsmart 17 left hinge loose screw rattle inside

@SharkTech

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
 
Thank you for visiting the HP Support Forum.

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I bought a 710 15IKB couple a months back in the US, , the "o" key on the laptop has become loose for no apparent reason and makes typing very painful.I've moved back to Argentina and when i called the Lenovo Support line they told me that the laptop doesn't have an international warranty and that i'd have to have it shipped back to the States in order to get it repaired. All i need is a spare key, as it's very clear that the hinges on the bottom of the key are worn.Can i have a Lenovo representative talk to me over here ?    

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I bought my yoga-13 from lenovo three months ago. My hinges are getting loose in laptop mode. It's not crital yet. As long as I don't move around a lot the screen will stay put. I bought the extended warranty with ADP from lenovo. When I called lenovo to see about driving to the nearest service center they said I would still have to pay for repair ontop of my warranty.  So is there anything I can do myself? I don't want to ship it off to tighten hinges. Tom

Answer:Yoga 13 Loose Hinges

Strange, so what does normal insurance cover then or ADP?  I thought it would be covered by at least one of those.  Or do they only consider debilitating cases to be worthy of full coverage?

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Hi, Just received my yoga 2 pro and so far pretty impressed. The overall build quality seems pretty good, however, does anyone else notice a slight looseness to the touchpad? It seems like there is a bit of travel when I touch to click. If I press the touchpad all the way down I get the normal click you should hear, but I always notice this sound before. I know this is a seriously minor detail but I have a couple weeks to take it back where I bought it, and I would really kick myself later if I didn't take care of it now and the touchpad stopped working. So it would be helpful to hear if anyone else has this too. My manufacturing date is 12/23/13 if that helps correlate any details. Thanks for any responses in advance! Cheers, Dan













Solved!

Go to Solution.

Answer:New Yoga 2 Pro touchpad seems loose?

Had mine a couple of weeks.  Just noticed the same issue with the loose touchpad.  Is was definitely OK until today so something's obviously just happened. And guess what - same date of manufacture!  This will really bug me so it will have to go back.  A real pity as I've had no other problems with it and have spent ages setting everything up.  No dead pixels either. What's your plan earthdan? 

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Is this normal? 7 days old Yoga. Should it move so much like this video shows? http://tinypic.com/r/2wbvq8h/8

Answer:Yoga 2 Pro hinges loose?

No, that looks like it must have slipped past quality control. I'd contact Lenovo support and exchange it for a new one.

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When using it on Laptop mode. Lets say the screen is on a straight position, and when you starting bending it towards the back? Right between that point where it you could push all the way or leave it straight it seems to me a bit loose. I really don't how to explain it :/ Let say 90 degrees angle, it seems ok. you go to 100-120 and there you get a loose feeling. Even at some point, you can push it forward (towards you) and it goes automatically back (slightly). Is there anyone else getting a similar feeling?  Don't remember having it before getting the replacement for my other Yoga. I may just go back to the store and play with the one they have n display. Just to compare them.

Answer:Yoga 13 hinges loose?

Hi ConiglioSG , 
 
Thanks for posting and welcome to the Lenovo Community,
 
I?d like to ask you to check the below photo:
 

 
 
And I need to ask you to understand it there?s nothing wrong with the laptop hinges can you feel that in this case the hinges is loose?
And to make sure more you can try to take it to the service center to test the machine for you and below is the contacts for the support service in German:


German
IDEA-branded andB, C, E, G, H, K, N, Q, V, Y Series Products
01805-366-869(0, 14 ?/Min aus dem deutschen Festnetz. Max 0,42? /Min aus dem Mobilfunk)
9AM - 6PM Monday - Friday


 
Hope the information helps. Let us know.
Regards
Soha





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I had a Yoga 13 for three days and the top right portion of the keyboard began pulling loose. It was taken back to Best Buy and they gave me a replacement. Now, less than one day after using the replacement model, the same thing is happening with the keyboard in the exact same spot. The defect appears to be centered in the upper right portion of the keyboard, between the keys p 0 - (p, zero, and dash). Whenever any nearby key is typed in this general area, the whole panel travels about 0.5 mm downwards and makes a "tapping" sound. Since I have received two models in a row now with the same defect, it's almost guaranteed that other people are dealing with the same. The defect does also get progressively worse over time and repeated use. My initially exchanged model had well over 1 mm of downward travel in that area after three days of typing. It was so bad that I could actually lift up the edge of the keyboard with my fingernail and see an exposed, possibly broken plastic clip. Is anyone else having similar issues?

Answer:Yoga 13 Loose Keyboard

I also have this issue and it is exactly as you describe. The top right area of the keyboard is extremely loose that whenever I tap down it travels quite a bit. I've also noticed that it is starting to loosen towards the top left as well. Between this issue and the non-stop spinning of the fan (reported by others as well), I've decided that I'm going to return this unit and perhaps buy something else. It is really unfortunate as I've actually enjoyed using the laptop, although I can't look past these flaws.

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I have an i5 yoga bought back in 2013. A piece of power adapter tip got stuck to the laptop socket. I now see several pins sticking out of power adapter tip. Though I can insert it into the laptop, I don't think it is engaging the power supply. The laptop is dead because of this - can't plug it in anymore. has anyone else had this happen to their laptop? can this be fixed in a lenovo repair facility and how much it would cost me ?

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Hi allI recently received my new Yoga 900 and while I'm really liking it overall, one thing I havent quite got used to is the touch pad. It almost seems as though it's loose as the best way I can describe it is having two levels that it can be clicked. The first "level", by pressing down slightly, makes a distintive click (both in sound and in feeling), but it's not the actual click that registers as a click. Pressing all the way down gets to the second "level" and registers as the actual click. The click sound is also relatively loud and a bit annoying... I'm actually slightly embarrassed using it in a quiet office with my coworkers - and with every click, 3 click sounds result  - the 2 levels described previously and then a 3rd when releasing. Also, because of that initial "phantom click", there have been several times where I only click through that first level and dont actually click something. Im getting used to this issue a bit more as I continue to use it, but its a bit aggrevating nonetheless. Anyway, I've owned / used at least a dozen different laptops over the years and I've never had a track pad like this before. I'm curious if this is how it works for everyone or if I have a bad touch bad and should consider sending it back for repair / exchange. I hope this makes sense as it is a bit difficult to describe. Perhaps I'll shoot a video and post it up if nobody has an idea as to what Im r... Read more

Answer:Yoga 900 - loose / "2 level" touch pad?

Not sure about clicks, but if you are selecting a file or opening a document, just a tap or double tap would suffice.
Thats what I use and i never feel the  need to click (hence I cannot comment on the click behavior).
 
I believe in the mouse settings there are several configurations for 2 finger scrolling, 2 finger right click whch can help with your needs as well.
 
Let me know if that answers your question.

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Hi guys, I'm having trouble with my track pad on my thinkpad yoga. I just recently got it and I have never used a trackpad that audibly moves when I move it. It's a little hard to explain so I'll include a video. In the video I include both clicking and dragging. http://youtu.be/_DmKFrIZT4A?list=UUP6Ua2lANPwGmOnF477t_Ow Esentially the trackpad will make an audible noise when I drag my finger across it and back, like it is rocking. I am not clicking it by pressing it down, but just dragging my finger across the surface. The trackpad seems to be loose?  Is this something that is covered by the warrenty? because it's driving me nuts, haha..  

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My yoga 3 charging port is loose.  The port is noticibly loose when inserted.  Charging only happens when the plug is pushed and held in. Advice?thank you, Sean

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Received my Lenovo Yoga 900 not too long ago. When the laptop is moved around (rotated, flipped, etc.) I can hear the noise of a small component moving around -- is this normal? Thanks













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Answer:Lenovo Yoga 900 - Loose component?

I have the same, in my case it's caused by the small covers of the watchband hinge which are a bit loose. I guess that's normal behaviour.

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Sinca a year or so, I got more and more often a problem with all my USB-Ports. If I use a cable to connect e.g. an arduino, I very often loose the USB-connection (I sometimes get the Win sound for connecting or diconnecting). If I slightly move the cable, I can sometimes cure the problem. But since a few weeks, this is seldom the case. I can not remember that I have these prblems with usb-sticks and usb hdds, but can not guarantee that this is true.  I bought the laptop because I thought this would be a good investment and that I will be able to use it for a few years. I do not have these problem on cheaper and older Laptops and PCs. The cables are definitely OK. Does anyone have an idea how to fix this problem? Thanks!

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Well I just had a wasted 40 minute phone call with Lenovo support.. When I flip my yoga between modes (tablet, stand, laptop) or generally move it around the fan rattles. Recently it has begun to rattle when just sat still on my lap. It's extremely annoying as one of the reasons for buying a cool running Haswell based laptop was for it to be quiet! Also, being as loose as it is it will likely give up completely in the near future. I spoke to the danish support centre and after a long wait I was told it wasn't an issue with the hardware (really? Is this some new fangled software fan?) then I was told it wasn't an issue because I couldn't see it (well no the laptop case is solid metal/plastic with a small vent at the back.. how am I supposed to see it?) but I could book it in anyway and send it away but this would take at least 3 weeks and - and this is the best bit - it probably wouldn't be fixed anyway! Oh lovely. All they would have to do is take it apart and replace the fan.. 

Answer:Yoga 11s fan loose and rattling - Lenovo support no help

Good day and welcome to the community.
 
If you speak with the UK Support / Service line, maybe they could recommend a local authorized servicer. Might be worth a try?
 
Regards.
 
Country or RegionProductLanguageTelephone numberHours of operation

United Kingdom
THINK-branded products
English
08705-500-900(Standard warranty support)
9 AM - 6 PM Monday - Friday
IDEA-branded andB, C, E, G, H, K, N, Q, V, Y Series Products
English
0844-249-1112 (5 pm from BT landlines)
9AM - 6PM Monday - Friday

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I am just wondering if anyone is experiencing a similar phenomenon with the backspace button (or any other), otherwise I have a faulty keyboard...I received my TPY on the 11th of March and have been using it lightly for about a week. First I thought it is something I need to get used to but over time it became clear that there is no way this could be normal on a 1200 laptop, especially from a product line legendary about its keyboard quality. Basically the problem is that out-of-the-box from the beginning the backspace felt a bit "wobbly" and "soft", not really having a definite pressure point especially around the edges. When it's being hit bang on in the upper middle segment and with considerable force (for normal typing) it clicks and works fine, but as soon as you catch the lower segment or anywhere around the edges, it does not give you a tactile feedback and does not respond - despite clicking - giving you the impression that it has "accepted" the command but actually not deleting.Other similar sized keys on the keyboard such as the shift, tab, capslock, enter or even the space depress evenly instead of sort of bending to the side even if they were hit around the edges, and also have a very definite feedback, once they have reached clicking point it's guaranteed that they execute the command/caracter - something I can not say for the backspace. In an everyday scenario especially when typing longer texts or passwords etc it is not realistic to be expected to ... Read more

Answer:ThinkPad Yoga keyboard - backspace loose / unresponsive

I have had the space bar failing on me. It required warranty replacement of the keyboard.

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Rather then wasting a lot of time with describing the issue may I include some pictures of my Lenovo Yoga.Ordered in November, received in December, RMAd in January, lost in February, reordered and received in March.After taking it out of the box it felt less solid then the first one I held. I can see that the little hook doesnt grab onto the side edge. When I hold it there in place by finger pressure I can still see a bulge at the KensingtonLock area.It was a very expensive laptop and the Thinkpad renowned quality is what made me buy it in the first place.Any suggestions if people think this is an easy fix.http://youtu.be/8iPfljIrUVU Link to pictureLink to pictureI can even add to it that you can hear a clicky noise when just holding the laptop.I'm actually angry and dissapointed to have my first expensive pc leaving me wanting. Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

Answer:Lenovo Yoga Thinkpad Loose Backcover (Not Flush)

Should I except the product in this condition?

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I recently got a Yoga 3 Pro about a week ago and noticed today that I'm missing one of the 4 round left hinge end caps (I don't know what else to call them.)  I tried to remove one of the others beside the post with my fingernail and it slid right off!  Is there a way I can get a replacement for the missing one, please?  I've looked everywhere such as ebay and a general google search for parts, with no luck, and it's a horrible feeling to have a week old laptop missing a piece already!      Thanks!











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Answer:Yoga 3 Pro Hinge end cap

I recommend contacting Lenovo Service. You can ask them to mail you one. 
 
In researching this issue for treed20, I spoke to a number of teams.
 
Conclusion: if you are missing a hinge end cap on a Yoga 3 Pro, please contact Lenovo Service for support. There is no CRU or FRU for hinge end caps, so the entire hinge will need to be replaced. (EDIT 4/21/15)
 
Thank you,

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Hi,I have a Lenovo Yoga 3 Pro. I am having some troubles and would like to find a solution. On the hinge of my laptop the end caps keep coming out. There is no physical damage at all. It seems like a manufacture defect because other people are also having this trouble. I continuously put them back in as the fall out. Only the end caps near the charging port on the left side are falling apart. This has been happening for months now. I contacted Lenovo customer service only to find myself being transferred multiple times and reach no conclusion. Is their an easy fix where Lenovo services my laptop and fixes the issue free of charge since my laptop is still under warranty. If so how would I go about doing that. Thanks in advance, Adil D. 

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so my right hinge (yoga 13) is no even connected to the pc anymore (only the cable connects the two), but i cannot seem to find any sorts of guide how to put it back.
 
Moderator Note; subject edited; type added

Answer:Yoga 13 Hinge is off

ne day i'll get an answer

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Hello! I have a 2 month old yoga 3 pro. First the trackpad seems loose, it makes noise when tapping it, its not the click when clicking, if you know what I mean.Second is the battery wear level is already 10%, it was 8% last week.And last the fan run all the time when just browsing the web, really annoying.   Is batterylife and cpu consumption when browsing the web better with Win 8?

Answer:Yoga 3 pro, loose trackpad, high battery wear, fan run all the time

Today battery wear level went up to 11%  

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Hello, my yoga 13 have a problem from this morning: when I put the yoga in "tablet mode" and then I try to close the screen I get that the right hinge won't stop to rotate on the lower axis (the keyboard-axis) and rotating the hinge will hit the plastic of the lower case (keyboard case).. So I can't close my screen if I don't keep still the right hinge preventing it from continuing to rotate after exceeding 180 degrees. I think hinge is broken, I thought that this hinge was tested thousands of times and guaranteed, but in my case is not.. I could change the hinge myself, but new hinge is expensive, my yoga is not in official warranty, so I can't have official lenovo support for this hardware problem in any way? Thanks.. 













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Answer:yoga 13 hinge broken

Solved, bought new hinges..

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Hi This problem seems to go on the more I try to get my two Thinkpad Yoga Laptops sorted...we have one in for assessment at Lenovo who state they have never heard of the left hinge ever seizing and it is not heat related as they have never had that either. They say it is user error in closing screen! I have an identical laptop on my own desk with the lid frozen shut instead at 90degrees, luckily I can use it connected to a separate screen on my desk and a separate key board and mouse! It seems to be the left hinge in all cases where it seizes. Because we were a few months out of warranty they say no way will they repair we have been waiting just over 2.5 months and still no quote. We have appealed to UK CEO and whilst he as escalated it still no positive results on either machine.We are now deciding whether just to cut our losses and go with an MS product with a 5 yr warranty instead of the 1 yr with Lenovo!Very reluctant as my companies have been buying IBM/Lenovo since 1985...but as F.D. says time for a change!As anyone out there experienced similar problems...did you have a UK contact that responded positively... can you supply their email address please? Many thanks in anticipation

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The hinge on my Yoga 2 13 is broken and the monitor and the computer have become completely detached.  Any recommendations on how to proceed? I'd like to at least access the hard drive but have had difficulty in using it as an external drive.  I've purchased the converter that some have recommended but the drive simply doesn't show up when I connect it to another laptop.

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I bought yoga 720 15'' 20 days ago. There are terrible creaking noise from both hinges of lid at each time when I open or close the lid.I want to return and get refund but I saw there is 15% charge according to the return policy. 

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