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Lenovo Ideapad flex 14 touchscreen not working

Question: Lenovo Ideapad flex 14 touchscreen not working

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

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Preferred Solution: Lenovo Ideapad flex 14 touchscreen not working

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Answer: Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy!

Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111). You're going to uninstall this and check the box that says "Delete the driver software for this device". Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.

Let us know how you get on.
Regards,
Shashi

Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

Answer:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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Hi, I have a lenovo ideapad flex 14, for some reason I can't find a way to make the on screen keyboard appear automatically when I click a text entry field, like it does on phones.I have to manually select it from the task bar each time when I use it.Is there a way round this? my keyboard is broken and im in the middle of doing an essay so it's really frustrating me. It used to pop up automatically when I tapped on a text entry field. HELP!
 
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.

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Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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Hello, many time ago i bought an ideapad flex 15 from a friend of mine,but since the update to win 8.1, the touchscreen had never workedand keep not working.Would it be a driver problem? How can i fix it?Thanks

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Hello, The touchscreen of my laptop is not working at all. I try to disable and enable the HID Complaint Touch Screen in the device manager but that did not worked. I did experience this before but by then I had the lenovo warranty and they help me out. They told me that it was the upgrades that may cause that problem.  Anyhow I don't know what to do to get the touchscreen working.HELP PLEASE this computer is just 1 year and 4 months old   ps. I had already check for updates and it says "driver is up to date"

Answer:Ideapad Flex 15 touchscreen isn't working

hi acmaria,
 
Welcome to the Forums
 
Can you open System Properties and check if the OS is not detecting the Touchscreen functionality:
  - Link to picture (Touchscreen not detected)
  - Link to picture (Touchscreen is detected)
 
If the Touchscreen is not detected, try the following:
1. Hold the Shift Key and restart the machine to boot into the System Recovery Options screen. Once there, try to select any of the options by touching the screen and observe.
2. Shutdown the machine, press the OneKey Recovery button and select System Recovery. On the recovery menu, try to select any of the options by touching the screen and observe..
   - Link to picture
 
3. If the Touchscreen still doesn't work on one of the options above then it's likely that the digitizer have gone faulty and you need to contact lenovo for service.
 
Support phone list
 
If the Touchscreen detected, try uninstalling the HID Compliant Touchscreen first under the Device Manager > Human Interface Devices then reboot. If same problem, you may need to consider doing a System Restore or System Recovery to isolate the issue on the OS level.
 
 
Let me know how it goes.
 
Regards

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My touchscreen is stop working suddenly so please me with this problem

Answer:ideapad flex 14 touchscreen is stop working

Hi ak6, 1. Perform BIOS resetPress F1 to enter BIOS when you power on Lenovo laptop, and then press F9 to restore BIOS to factory default settings. Press F10 to save and exit. Press the NOVO button (Small button near the power button), then select BIOS Setup. 2. Re-initiate touch outside OS.? While computer is rebooting or after turning on the unit, keep on pressing the F2 button. ? Once you're there, on the lower right hand corner of the menu, using your fingers, touch EXIT.? If that works, then touch REBOOT 3. Test the touch if it is now working, if everything is working then you MUST do this.  Hope this helps.

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I  have an Ideapad Flex 15.
 
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
 
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
 
How do I do that? I note a similar problem in Windows 8.1 on this posting:
 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...
 
Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!
 
 
Mod's Edit: Added model to Subject line for clarity










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Answer:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

Answer:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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Hi i just got an Ideapad Flex 15 and my touchscreen stopped working after it goes to sleep mode or a restart, and start working again after 2-5 minutes.  I reset the computer to initialsettings and it worked like intended, but once i get into windows 8.1 and install a few programs it did it again This is what i had installed so far:AVG free AntivirusMic Office 365CcleanerMozilla Firefox Drivers say they are all up to date.   It have to be a software/driver issue as the touchscreen worked perfectly on windows 8.0  is kinda annoying and i dont expect this kind of issues with a new PC  

Answer:Ideapad flex 15 w/windows 8.1 touchscreen stop working after sleep mode

Do you see anything special in event viewer? Right click on Start icon and select event viewer. Put errors and Warnings you see after the upgrade over here .... Also try updating drivers from here, microsoft drivers are sometimes funky:http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037056 

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I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

Answer:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
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Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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Just bought a new Lenovo Flex 10 from a retail and it works perfectly except that after an hour of use the touchscreen stops working, the computer still works ok, but only with the mousepad. The notebook came with Windows 8.1, and I haven't installed any program on it. I need an urgent response please, since i've been looking for days in the community and other support pages, and still can't get a satisfactory answer and the period to get the a refund are about to expire. Thanks in advance.

Answer:Lenovo Flex 10 touchscreen stops working after 1 hour of use.

hi riglesias,
 
Welcome to the Lenovo Forums.
 
Once the Touchscreen stops responding, can you check the following:
1. Open System Properties and see if the Touch functionality is still there 
  - Link to picture (Touchscreen feature is not detected)
  - Link to picture (Touchscreen feature is detected)
 
If the Touchscreen feature is detected, proceed to Step 2.
 
2. Press the Windows key? +R, type devmgmt.msc and press Enter. On the Device Manager, navigate to the Human Interface Devices section and uninstall anything that says HID-compliant device (this is the driver that controls the touchscreen). When finished, reboot the system and observe.
 
3. If the Touchscreen is still not working, hold the Shift Key and hit the restart button inside Windows and you should be able to see the image below then try to tap on the screen to test and observe. I
 
If the touch capability is still not functioning, I recommend you contact lenovo for service.
 
  - Link to picture
  - Support phone list
 
 
Regards

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Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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Hello. I've had my Lenovo Ideapad S415 Touch since March 2014. One week ago, my touch screen stopped working. When I turned it on, the touch screen was working. I put the cover of the laptop down and left it for a few hours. When I came back the touch screen was not working. I have only tried a system restore and that didn't help. Any suggestions on what I can do? Thanks

Answer:Lenovo Ideapad S415 Touchscreen not working

Hi kawthar,
 
Welcome to Lenovo forums
 
As I understand that you are facing issue with touch screen of your Lenovo S415 laptop.
 
As you have also tried to perform system restore but unfortunately it did not work. I would suggest you to perform few software updates on your laptop.
 

Try to update the chipset driver. Once the new chipset drivers are installed restart you laptop and check if the touch works, if not.
Try to update the graphic driver and restart the system and check if the issue still persist then.
Update the power management driver and check.

 
After the above drivers updates if still the issue still persist the do a  BIOS update and check.
 
Hope this helps! Please do post back if the issue persist.
 
Best regards,    
 
Ashwin.S





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Hi My Lenovo IdeaPad P400 Touchs Laptop with windows 8. Touchscreen of my p400 laptop has stoped working, it has got disabled. I have know idea what happen.All of sudden it just stopped working, i tried upgrading all drivers with no luck. I Called up support guys, they just ask me to Refresh my PC which did not help.I also tried to do factor reset which also does not help.Windows is also Up to date. Any kind of assistance is appreciated Thanks,Ganga  

Answer:Lenovo IdeaPad P400 Touchscreen Not Working

hi nanuganga,
 
Welcome to the Lenovo Forums
 
Can you try to:
1. Turn the computer OFF, press the One Key Recovery button and select BIOS Setup Utility
2. On the BIOS screen, press F9 to load setup defaults and press F10 to save and exit.
3. When you get back to Windows, try to Recalibrate the Touchscreen and test.
 
 
 
Let me know your findings
 
Cheers

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Recently I have recived my new laptop, the Lenovo Ideapad flex 10 and I have a few issues with it - and I am considering returning it. 1) Every now and then, my touchscreen freezes and I have to restart my laptop with the mouse to solve the problem. 2) When I go onto a specfic app (such as the camera man or a certain game) my screen flickers black so I have to turn it off with the power button to fix it. It is very aggravating. I appreciate any thoughts on this topic, thanks. 

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Hello, I have had the laptop for nearly a year, still under warranty and, today, some keys stopped working on the keyboard, more concretly: 5 6 F1 F2 ? '  and CTRL (LEFT) keys (written with the touchscreen). The last time it worked I was using it in class taking some notes and those aforementioned keys were working. Once I finished, packed the laptop into the cover, and into the bag. ten minutes later I took it out in the library and they did not work.No water spilling had occurred (it was dry and the bag was dry too). And also there were no hits to the terminal. They just seemed to stop working, the pressure input feels pretty the same, so they are not stuck by any material underneath. I tried reinstalling the drives (through the hardware management), checked all options in keyboard assesment....tried with safe mode, still do not work.  Could it be some defect and should call for a replacement? Thanks beforehand.

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I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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I have a lenovo ideapad flex 2 14 running winows 8.1. It has keyboard backlight and is activated by pressing Fn and Spacebar together. But when I try doing that it just presses spacebar normally.

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the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

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Hello, I have been using this laptop for a while with windows 8.1 running and touch screen used to work till today.  I google it and found that i have a missing driver (HID-compliant touch screen)  Device Manager --> Human Interface Devices -->HID-compliant touch screen Does anyone know how to get the driver? ThanksSpoiler (Highlight to read)     

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Hello,I have some troubles with a laptop from a friend.The Touchscreen did not work anymore and he asked me if i could help.Until now not . Maybe someone here can help me?I see a few post more about the same problem, but they did not helped me.- disabling wake on- clear the screen Anybody else had the same problem with Windows 10 fully upgraded to Creators update?Thanks in advance. Gr. William

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Hi, I've just bought a Ideapad flex 15 and the touchscreen isn't working. Does it need activated in some way or should it just work straight out of the box? Thanks

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Hi. Touchscreen just stopped last week. No idea what caused it. Have tried some of the solutions suggested such as disabling and re-enabling "HID compliant touchscreen" in device manager but no success. running windows 10.Any ideas gratefully appreciated?

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I bought this piece in january. And the problem is from 5 months. The touch screen stops working. And then starts working automatically.Its in a loop of working touchscreen and not working touchscreen phase. Any help regarding this is welcome.

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I've had my Lenovo ideapad Flex 15 for just over a year now, so I guess this is the time at which things start going kerplooey. Today my touchscreen started going haywire, clicking rapidly and repeatedly in one random spot in the top left corner of my screen, so fast I couldn't use my touchpad to get the cursor away from the spot. After closing and reopening the computer, the problem stopped momentarily but then came back. I rebooted and when Windows restarted I received a pop up that "Windows Mouse and Keyboard Center has stopped working." The problem returned shortly after, and now my touchscreen has stopped working altogether. Can anyone help me?

Answer:Ideapad Flex 15 touchscreen woes

Update: The problem is now intermittently returning. If I close my laptop and reopen it, it seems to disable the touchscreen for a period of time so that I'm able to actually use my computer for a bit before it starts feverishly attacking that one area of the screen. All instructions I've found online to disable the touchscreen haven't worked... I'd love to have it functioning again though. Help? 

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I recently got a Lenovo Flex and I loved it, but then I updated to Windows 8.1 and ever since then the touchscreen has only worked once and I'm not even sure what I did to make it work. I tried to reset to factory default but it didn't fix it or put me back at Windows 8. I have absolutely no clue how to fix this but it is very annoying and any help would be appreciated.

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I use the touchscreen on my lenovo flex 2-14 but it gets really annoying sometimes when im playing a game and whenever i tap the screen it keeps zooming in and out, is there anyway i can disable this?

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My Lenovo Flex 14's touchscreen suddenly stopped working! It was working before but now its not working anymore! Help! Thanks in Advance!

Answer:Lenovo Flex 14 Touchscreen Problem

No updates here?

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The touchscreen of my Flex 14 has suddenly stopped working from yesterday. Everything else is working fine. Can it be a hardware error?

Answer:Flex 14 Touchscreen not working

It sounds like it is a hardware issue. The touchscreen is not enabled through additional software, but rather by Windows itself. I would send it in for warranty.

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Hi,unfortunately thetouchscreen on my flex 14d stopped working. My system settings says that touch is available. I tried to reinstall the drivers, installed all updates, but nothing happened. I never received an error message or something else.How can I use the function again? I am using windows 10.Many thanks for your help!

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very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num lck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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I had this problem after i had upgraded to window 10. My touch screen worked fine for the first 2 days but after that it stopped functioning. Can i know what's the problem with my touchscreen? I had checked all the related drivers and it is up to date.  

Answer:Flex 14 touchscreen not working after upgrading to window 10

I have the same problem. what have to do pleaseNgpw wrote:I had this problem after i had upgraded to window 10. My touch screen worked fine for the first 2 days but after that it stopped functioning. Can i know what's the problem with my touchscreen? I had checked all the related drivers and it is up to date.   

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 I don't have the touchscreen drivers anywhere in my device manager and wacom drivers has a code 10 of being unable to start. Windows 10 is up to date and the Wacom drivers is the latest one. Already tried uninstall the wacom drivers and restarting, tried reinstalling the drivers from the website after uninstall it, and looked everywhere for a solution. 

Answer:Lenovo Flex 5 - Wacom Device code 10 and missing touchscreen drivers

Found out that in order for the Windows 10 installation to detect the PCIe SSD, you have to go into the BIOS and change the SATA Controller Mode to AHCI.  Now that only leaves the Wacom drivers having a code 10 and the missing touch screen drivers.

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Since i have discovered the y510p, i have been amazed by it's prize, design and performance.  But there has been this one little problem, it doesn't have a touchscreen...Recently, I have seen a couple of rumors that a touchscreen version was coming out but i was never sure. Until i came to this link. I justed wanted to ask if anyone knew if Lenovo had actually announced the official release or not and when they were planning to annouce it. Thank you, Arthur

Answer:Lenovo Ideapad y510p with a touchscreen ???

Other than the word "touchscreen" within the link itself there's no mention of the touchscreen on this website.

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Help, my new LeNOVO IdeaPad Flex 10 crashed and all recovery attempts failed.I need the original product key to download the original Windows 8.1. from Microsoft.Much thanks for any help!! 













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Answer:LeNOVO IdeaPad Flex 10

Dear Orang
 
welcome in lenovo community 
 
Kindly send us in a private massage your machine serial number . and the error massage you used to get durring the recovery .
 
let us know
 
Thanks
Alaa





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Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

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Anyone has a tutorial on how to open up an ideapad flex 4 so I can change hard drive?

Answer:Lenovo ideapad flex 4

Hello ShotokenThanks for using the Lenovo forums.If you check the hardware manual, that should be able to walk you through how to open it up and what order.
 
You can also find it on the support page: https://support.lenovo.com/de/en
 
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I've had my ideapad (flex 15 20309) for about 2 years and was working fine. Around 5 months ago I noticed my touchscreen wouldn't work any more. Sometimes after a reboot it would seem to come back to life but now I can't figure out what is going on. I seem to have Microsoft Windows 10 home as the operating system. I can't find any setting or keystroke or anything that can get my touchscreen back to life. Help! My touchpad (mousepad) works fine and I'm using a USB mouse as well because I don't like using the mousepad. The only thing I think has changed in the last 5 or 6 months was probably windows 10 and the regular updates that are done via windows 10. 

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Shed shower gel in the backpack, which lay a laptop now is not working touchscreen. He pushed at the edges of the screen. And do not work right mouse button and the left mouse button.  

Answer:TouchScreen Lenovo IdeaPad z400 touch

Hi Dr_Barbie77,
 
Welcome to Lenovo Community!
 
I?m sorry to hear about your situation, as this issue has occurred after the liquid spillage. I would suggest you to contact our Technical Support for further Assistance to get the details of the nearest Authorized Service Center to get the issue analyzed.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards

Shiva Kumar






Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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My lenovo ideapad Flex 14 is touchscreen. It was working well for almost a year but Now the touchsceeen feature doesnt work. How do i enable this? I tried pressing Fn and F6 but it still doesn't work.Please help me with this. Tnx

Answer:How do I enable touchscreen feature on Lenovo Ideapad

It may be a problem with the touch sensors under the screen if you've tried everything else.

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My Lenovo is 4 months old, it has been working brilliantly until late. I shut down my laptop and the following day turned it back on, unfortunately the screen stayed black, yet the lights on the computer were working. After waiting a very long time (approx. 10 hours) I opened the lid and it started up again. I can close lid and the laptop will continue to work when I open it again, however if I shut it down the problem happens again. I have run lenovo diagnostics on the hardware and software and there appears to be no issue with things such as the mother board. Please could someone tell me how to fix this.Many thanks

Answer:Lenovo Flex 14 Ideapad won't turn on.

ReganDavis wrote:My Lenovo is 4 months old, it has been working brilliantly until late. I shut down my laptop and the following day turned it back on, unfortunately the screen stayed black, yet the lights on the computer were working. After waiting a very long time (approx. 10 hours) I opened the lid and it started up again. I can close lid and the laptop will continue to work when I open it again, however if I shut it down the problem happens again. I have run lenovo diagnostics on the hardware and software and there appears to be no issue with things such as the mother board. Please could someone tell me how to fix this.Many thanksTry running the following under an elevated command prompt (do not include the quotation mark) to check the system file integrity and refresh the system files: "sfc /scannow & dism /online /cleanup-image /restorehealth". Reboot thereafter. Note: it will take some time to finish the above process.

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Hi I was wondering if I could add a 2nd 256 gb M.2 SSD to my Flex 5 - 1470?Thanks

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Alright so my fan noise problems was a little different from the last post, so when I first got the laptop I had Zero issues with fan noise, now after about one month of usage and a few updates what felt like all of a sudden, the fan would stay on constantly, and my estimated battery life dropped to 3.5 hrs max. It seemed to be after the bios update, I'm currently doing a factory restore, if it fails where do I move from here?

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Hi, 
My sister just bought me this new laptop from Dubai but she didn't ship it to me yet and I'm not sure about its specs. 
She took that picture of the label and I couldn't find this specific model on the internet
 
I want to make sure that it has the nvidia 2GB gpu not intel as they told her at the store.
Can anyone please confirm it?
 
Moderator Note; picture showing system s/n removed to prevent abuse

Answer:Lenovo Ideapad Flex 15 core i7

Edited pic:

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Hi all,I would like to get a stylus that would work well with my computer. I have a Lenovo ideapad FLEX 4.Any suggestions would be great.Thank you,Anon ymous

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Hello,i have one additional SSD and thinking about replace the standard HDD with it. In warranty there is said to send laptop with standard HDD when malfunction occur, so i believe i can work with SSD until I'm forced to use warranty? I live in Poland and just want to know if there is any warranty lost when i install SSD.

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My Lenovo Ideapad Flex laptop does not switch on when I press the power button.  It was working till this morning, when I switched it off (via an operating system shut down in Windows 8.1). When I tried to turn it on an hour later, I found that pushing the power button has no effect at all.  I tried pushing the novo button.  In this case the laptop does turn on and shows the "lenovo" welcome screen for a few seconds.  However, it promptly switches off again.  The symptoms do not depend on the laptop being connceted to power: they are exactly the same in the two cases. I have a Lenovo warranty, and I tried calling them, but due to a severe weather condition at their service station, they said they are unable to respond promptly.  In the meantime, is there anything I ccan do on my end to fix this?  













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Answer:Lenovo Ideapad Flex does not switch on

There's a chance the power button itself is broken and is turning the machine off as soon as you turn it on with the other button.
 
Try mashing it/wiggling it?

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Hello everyone.I got this laptop since this xmas  include thi webroot security anti virus . I installed it few days ago anf it worked normally. I dont know how it happened today when i turn laptop on,  the laptop is on with black screeen and some words said 100% the system memory tested  ok.  Please see the attach and please do help. Thank you and appriciated alotttttAmy


























IMG_0416.JPG ?718 KB

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Two days ago my touchscreen worked fine and then all of a sudden it stopped responding. A box keeps popping up saying usb device not responding and I am assuming it's the touch screen. In the device manager it says that it's an unknown device, so I guess that the touchscreen driver was deleted somehow or something. Any suggestions on how to fix this?

Answer:Ideapad Z 400 touchscreen not working

Dear chesapeake
 
Welcome in lenovo forums
 
there is no driver for the touch screen .. all what you can do from now is to restore the machine to the factory setting 
 
Please let me know
 
Thanks
Alaa





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I have been using my Ideapad as both a laptop and a tablet and the hinge on the left side had started to crack and the screen is now leaning to the left. Is there any way I can fix this? I looked and it says the limited warranty I have doesn't cover this and I seem to not be able to get the Protection Plan either.

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hi,I have recenetly purchesed a new Lenovo IdeaPad Flex 14 59426614 and have been using it for about two monthes.In the past couple of days I've been having trouble turning it on (when I press the On button the computer does not responde). I'de like to state that the computers has not been damaged in any way (I have installed antivirus software on the first day).I wanted to know if there is something that I can do to turn it on (without sending it to be fixed). Thank you for your help.

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Hello,I am a bit lost with everything related to computers but since I get my lenovo is even worse!To sum up:- When connecting external memories (USB) the computer starts to swich on and off the access to the devices, making me impossible to work with them- The computer does not detect the SD cardsThe system is runing windows 8.1 (64b)Any idea??Thanks

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Hi all, my laptop today out of nowhere (while connected and in use) stopped working, first gave "system boot missing" message. And then when i tried to restart, now it s OneKey Recovery page with 2 steps options. I have no idea what to do now.  Please help! 

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Hello All, I've had my Levovo Ideapad for 1.5 years, no problems until recently. Over the past few months when I turn the computer on all I see is a black screen it doesn't go to the Lenovo screen. Sometimes it stays on the black screen for a while and then boots up normally and works fine, sometimes it doesn't go past the black screen. Now the computer doesn't boot past the black screen at all anymore. I've tried the option of taking the battery out and pressing the power button for 30 seconds, that didn't seem to make any difference. Anyone else face this issue and able to fix it somehow? My warranty is over at this point... Thanks

Answer:Lenovo Ideapad Flex 15 - 20309 - Won't Boot

My Lenovo has a small button next ti the power button. Hold it while turning on your pc. Thats why f8 not working on my laptop. I have been reserching this and nowhere did i see anybody mention this. Hope this helps. I found it just when i thought the laptop was brick. And the touch screen did not work after i did this so its not software. Hope this helps

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After one months guaranted Lenovo IdeaPad FLEX 2 ghosting and changing color pink and green. Is the display canceled. And my collegue also bouth with me. It s the same problem.

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I am selling my laptop and i need to restore the settings and clear all of the data from my laptop. Please help! i cannot find anything on the internet that will help me restore my laptop.

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This morning my laptop touchpad was really slow to respond and then suddenly went away. I restarted and when it came back it was jumping all over the screen. I have now disabled it.Is there a solution tot his, or is it hardware. I have installed the latest touchpad drivers and it has made no difference. Advice? Any solutions?

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After 1 months the guaranted Lenovo IdeaPad FLEX 2 15 ghosting and changing color, Is the display canceled, my collegue both  same model and also have problem.

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Does anyone know what each of the HDD partitions on the Lenovo Flex 15 are for? I have a Ideapad Flex 15 running Win 8.1 and it has several "recovery partitions". The HDD is divided like this: 1000mb (RP); 260mb(EFI System Part); 1000mb(OEM Part); 423GB Win8 (C; 1.46GB Lenovo OneKey (D; 1000mb (RP); Unallocated part; 13.2GB (RP) RP = recovery partition. Do I need all these partitions, and can I safely get rid of some these RPs? I want to try to clean-up and consolidate the drive before installing an SSD. thanks  

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Hi Folks, I bought a Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC from the Microsoft Store.  Now I would like to purchase an extra charger for it.  One would think that this would be simple, but being that this is an IBM product, nothing is simple.  I talked to Online Sales on Live chat and they have no clue what I need to order and Google searches are coming back with multiple different chargers The current charger that came with the laptop is 65w, 20v.   The model number is: ADLX65NCC3A.  When I search this model, the charger that shows up in Google results or Amazon results has a USB type end that connects to the laptop.  I have a round pin end. The Part number is: SA10M42747.  When I search this part number, the charger that shows up looks nothing like the charger I have.  I have a old style laptop charger where a three pin connector goes into the wall, the other end goes into a block .  The charger that shows up with that part number has the whole block attaching to the wall using a 2 pin connector. Can anyone please direct me in the right direction. Thanks.

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Has anyone noticed with the Flex 10 that the Start Button, the capacitive one, has a little bit of Haptic Feedback when you touch it. Noticed it a while ago and can't find anyone on Google with the same thing. Anyone else have this on their Flex, or am I just going mad?  Thanks-Tom





My Specs:Lenovo Flex 10() 4GB DDR3L-SDRAM() 320GB Seagate 5400RPM SATA() Windows 8.1 x64() Intel Celeron 2.16GHz Dual Core() VirtualBox running XP Professional

Answer:Lenovo IdeaPad Flex 10 Haptic Feedback

Hi, my Flex 10 Lenovo does the same thing. it seem as it have haptic feedback but only for that windows button.

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I have a: Ideapad Flex 15 , Intel i7 Intel Wireless N-7260Using a ubee DDW365 modem For the first month I had no problems with the laptop. But, after some updates the Wifi seems to drop randomly and refuses to show any available connections. I have tried using many solutions for this but nothing seems to work. Is there a fix for this?

Answer:Lenovo Ideapad Flex 15 Wifi problem

Hello, Myself and my gf bought a lenova flex 2 15.6 laptop. When I connect to the wifi it gives me a message saying can't connect. So just to be clear you have to do the following 1. Start computer2. Click on the bottom right to connect to the wifi3. Click network and click connect4. Enter passwrd5. Then shows a message saying unable to establish a connection6. All other devices on the wifi network work fine. Any ideas why this isn't working?

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Hi Folks, I bought a Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC from the Microsoft Store.  Now I would like to purchase an extra charger for it.  One would think that this would be simple, but being that this is an IBM product, nothing is simple.  I talked to Online Sales on Live chat and they have no clue what I need to order and Google searches are coming back with multiple different chargers The current charger that came with the laptop is 65w, 20v.   The model number is: ADLX65NCC3A.  When I search this model, the charger that shows up in Google results or Amazon results has a USB type end that connects to the laptop.  I have a round pin end. The Part number is: SA10M42747.  When I search this part number, the charger that shows up looks nothing like the charger I have.  I have a old style laptop charger where a three pin connector goes into the wall, the other end goes into a block .  The charger that shows up with that part number has the whole block attaching to the wall using a 2 pin connector. Can anyone please direct me in the right direction. Thanks.

Answer:Charger for Lenovo Ideapad Flex 5 14 81C90004US 2 in 1 PC

Hi Enigma2017,
 
Greetings.
 
You can privately message me the serial number or use your SN here on the parts lookup page to get the Lenovo part number. 
 
When I used the model type81C9. it gave me 25 compatible adapters as shown here.
Lenovo part number 01FR051 have Chicony ADLX65NCC3A 20V3.25A RCOO
 
Part sales order : Call: (800) 263-2769 Canada
 
Update us soon as convenient.
 
Regards

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Hi, Lenovo Ideapad Flex 5 - 1570 , i7 , 16GB  laptop's Touchpad scrolls slow and stutters , When I looked for driver it says HID - Compliant mouse. I also searched for correct driver but there is none listed in devices and drivers.Is there any solution to this? I hate it and thinking of returning this powerful machine only because of this. In system information this what is shown Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\WCOM50E8&COL06\5&11E08167&0&0005Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\ELAN0650&COL01\5&E8D1288&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM)Hardware Type HID-compliant mouseNumber of Buttons 0Status OKPNP Device ID HID\VID_046D&PID_C52B&MI_01&COL01\7&E5D3B9D&0&0000Power Management Supported NoDouble Click Threshold Not AvailableHandedness Not AvailableDriver c:\windows\system32\drivers\mouhid.sys (10.0.15063.0, 32.50 KB (33,280 bytes), 3/18/2017 4:56 PM) 

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Can I upgrade my lenovo Flex 14 with a more powerfull battery?   





Lenovo IdeaPad YOGA 2 13; (i3 4010U, 500GB HDD + 512GB M550 M.2 SSD, 4GB ram, Intel HD4400, 1920 x 1080, Clementine)Lenovo Flex PC Tactile 14; (I(i3 4010U, 500GB HDD + 256GB MyDigitalSSD M.2, 8GB ram, Intel HD4000 Graphics, 1366 x 768, Grey)

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Bought Lenovo Flex 10 with CPU Pentium N3510. Try to install Windows 8 64bit on it because for my work I need soft that cann't be run on 32bit system, but after install it show blue screen and message that processor don't accept 64 bit OS. But on Intel site wrote that it accept. After call to Lenove they talled me that this is functions blocked in Bios. And nothing I can do. So tell me what to do? Lenovo don't write about this limitation not on box, not on netbook or in instruction. Official service in my country don't know about this nothing. My seeler don't know too. Why Lenovo about this don't write in instruction or on a box or netbook? And what I need to do now with Adobe products Sony Vegas and other programs that I cannot instal and run on 32 bit OS. And what to do with new games that cannot run on 32 bit OS? Give me please bios with support of 64 bit OS, I have licence for windows 7 64bit. I payed money for Windows 8 that installed, so you can't forbid me to install what I need for my work.   

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Dear Experts, I was noticing this problem just after my warranty is expired.  My Lenovo Ideapad flex 15 shuts down exactly in every 30 minutes. Here are some clues.Shutdown even when it is in bios, it is not a driver problem. Reset the bios to default but no outcome.Did comprehensive hardware test using Lenovo Solution Center but not showing any issue.All hardware temperature is normal. There was some dust in CPU fan, causing problem to run it smoothly. Removed the dust, now it is running smoothly. But still, I am having this problem.Removed the BIOS battery for the whole night, no outcome.If I put the laptop in sleep(before 30 min) and wake up immediately, I don't see this problem. I suspect this is some hardware or bios firmware issue (i.e probably some internal timer is shutting down laptop and putting the laptop into sleep may reinitialize the timer). Any idea how to resolve this problem? As another try, I want to flash the bios firmware, but I can't find any link in lenovo support center to get bios firmware for Lenovo Ideapad Flex 15.  Any help is highly appreciated. My BIOS version: 8ACN34WW Thanks/Babu  

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Does anybody know is Lenovo Plan to bring out an updated keyboard for the Lenovo Flex 15D or Flex Series Ultrabooks? I have had mine now for 2 Weeks and am extremely hapy with its well built construction and its performance however it is missing a crucial peice of technology. A Backlit Keyboard. As Good as the keyboard is and my eyesight for that matter. This machine would seriously benifit from a Back Lit Keyboard. If anyone has any surgestions then please let me know.

Answer:Lenovo IdeaPad Flex 15D In Serious Need of Backlit Keyboard

I just purchased a flex 15D a noticed that upon start up, there's lighting behind the keyboard, and (being new to PC laptops) it took me two nights to figure out that the only way to turn it on is Fn+space.

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can I put a Lenovo Ideapad s10-3t touchscreen on a lenovo ideapad s10-3? Would I have to have anything extra to put on it?

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Hello. For the past few days I've been experiencing this cursor freezing for 5 seconds sometimes longer but it wouldn't take a minute. Help me please. I don't know what is wrong with my laptop. My grandma gave this to me last year. 

Answer:My Lenovo Ideapad Flex 15d mouse cursor freezes

You can try uninstalling and then reinstalling touchpad drivers to resolve the issue. Download touchpad drivers from below link and check if your mouse cursor works fine now.http://support.lenovo.com/us/en/products/laptops-and-netbooks/flex-series/ideapad-flex-15d-notebook/...

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Hi. I have a problem with the Lenovo IdeaPad Flex 15D. I was using it normally one day, using Google Chrome, when it suddenly stopped responding. The whole PC stopped responding (although I could still use the mouse normally) and I had to manually shut it off. When I tried turning it back on, it took at least 10 minutes, and froze again about 5 minutes later. Now, the computer freezes after 10 minutes of use, even when I'm not even logged in. This has been happening for days. If anyone can help me, thank you in advance. (I'm using Windows 10 as well)

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My Ideapad Flex recently developed two issues. Problem 1: When the computer goes to sleep (via start menu, closing the lid, or being inactive) the hardware turns off completely. In Windows 8.1's event viewer there are two errors that state that power failed unexpectedly.This has occured with the power adapter connected, and without. It also occured for Ubuntu 14.04. Problem 2: The computer (when powered down) only occasionally responds to the power button, and fails to boot when it does. I have found a temporary workaround - resetting the BIOS - however that only works one time per reset.

Answer:Lenovo Ideapad flex 15d computer power issues

I Have the same problem.... what was your solution? 

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Hey Guys, just bought a Flex 15.I updated it to Windows 8.1 without any problems. When i powered it on today the screen has little black bars on its sides.I didn't change anything since the last start. I tried to update the graphicsdriver but it didn't help.In BIOS I haven't found any settings which could be helpful. Any suggestions? Thanks and greetings Patrick

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I'm trying to boot into bios. What keys do I press to do this?





ThinkPad Edge E555, AMD A10-7300 1.9 GHz quad core, 8 gigs RAM









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Answer:How to get Lenovo IdeaPad Flex 4-1470 to boot into bios

According to the user's guide, you press the Novo button with the system fully shut down.  Is that not working for you?
 
(English) User Guide - Notebook
 
Z.

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Is it possible to add samsung SSD EVO 2.5" SATA III 500GB to the below mentioned slot? Some: HDD / SATA 6.0Gb/s, 2.5" wide, 7mm high What is the maximum size supported by this slot for SSD? Regards,Sree

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HI, so i'm thinking about buying this,  https://www.microsoft.com/en-ca/store/d/lenovo-ideapad-flex-5-14-2-in-1-pc/91jb40s7kj8g/h3lk?activet... i'd like to know, if it supports PCI NVME drives.  I know it has an M2 slot, as well as a regular sata 2.5 slot, so i can put 2 drives, both SSD at once.  But for the m2 slot, would it have to be SATA or can it be NVME?  Thanks for any help.

Answer:Lenovo Ideapad Flex 5 14 2-in-1 PC , 81C9000CUS - does this support PCI NVME?

Hi shynepo3,
 
Welcome to the Community Forums.
 
The Flex 5-1470 (Type 81C9) Laptop / part number 81C9000CUS must be a M.2 NVMe SSD.
 
Storage specification:
Some: HDD / SATA 6.0Gb/s, 2.5" wide, 7mm highSome: M.2 SSD / PCIe 3.0 x 4
 
OEM recommended M.2 SSD listed here PCIe-NVMe for model 81C9.
 
Hope this helps answer your query.
 
Regards

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Hi everyone. I recently purchased a Lenovo IdeaPad Flex 2 14 for school and general purposes. In general I really like it, but I have noticed that the battery life is not like the 9h (or was it 6h?) that were advertised. I am getting around 2,5-3,5h of battery life, while I'm doing some light tasks like surfing the web. I should also note that this is with power saving mode on. Have I gotten a bad battery or is this basically what I can expect with this product?  You can see the specs in this link: http://www.prisjakt.nu/produkt.php?e=3019464

Answer:Lenovo IdeaPad Flex 2 14, poor battery life?

I have the same problem. Probably lasts an hour on a full charge. Piece of crap laptop and Lenovo should recall this garbage. I wouldn't recommend any of their products.

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I recently bought the Flex 4 14 inch laptop and I noticed that the fan on the laptop loudly is always running, even when I'm merely browsing through the web. In task manager my cpu usage is usually 5~15%. Is there anyway I could get the laptop to be quieter?

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Hi there,About 2 weeks ago I purchased this Lenovo in Romania which came with preinstaled windows 8(.1) license. However, the system run very slowly so I erased the harddrive, completley and installed a clean new 8.1 operating system using an original ms dvd but the system even after had all it's drivers installed was still very laggy compared to an old laptop of mine which run on a i2310m cpu. So I had it returned but the online site tolled me that I scratched the lcd cover(which I didnt) and asked me for 100euros and another 50 euros to restore to factory settings. Now, I asked them to return the laptop to restore the harddrive to original Lenovo settings but I cant find any source to do that on my own. I received no cd/dvd to the laptop. Please, any help would be apreciated.

Answer:Lenovo Ideapad Flex 2-15 restore to factory settings

Contact Lenovo Tech Support in Romania: 4-0074-272-6843Order recovery media.I heared it costs about 50 EUR/USD.Which CPU do you have in your Flex?

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