Computer Support Forum

Combofix not working on Windows 8.1 64bit

Question: Combofix not working on Windows 8.1 64bit

I just downloaded Combofix and ran it. I got an error saying that I was running Windows 2000 and the software could not work on Win2K.  i am currently running Window 8.1 with all updates on a Lenovo ideapad with Core i7-4500u CPU @ 1.8Gig and 8G of memory. When I run Malwarebytes then HitMan Pro, neither finds any problems. However, my Browser Chrome Version 39.0.2171.71 m, is running extremely slowly which is usually a sign of it being hijacked. Hence my decision to try and run Combofix. Can anyone out there help me diagnose what's wrong with my laptop? Just let me know what files to upload. Rick York

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Preferred Solution: Combofix not working on Windows 8.1 64bit

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Combofix not working on Windows 8.1 64bit

This topic will be moved to another area -
 
Please note that ComboFix is not designed to run on a Windows 8.1 unit, also if you are infected it can do more harm than good. If you are infected, please read below.
For general ComboFix details please see ComboFix usage, Questions, Help? - Look here
 
 
You can post to Am I Infected for a first opinion, or follow directly as below. There can be a wait of a few days if the Experts get very busy.
 
Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
If you cannot complete a step, then skip it and continue with the next.
In Step 6 there are instructions for downloading and running DDS which will create two logs. Note: Windows 8.1 Users will not be able run DDS and create a log
When you have done that, Copy and Paste your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs or you're using Windows 8.1, then still start the new topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.
After doing this, please reply back in this thread with a link to the new topic so we can close this one, to prevent others answering incorrectly.
 
 
Thank You -

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A good friend of mine who is quite good with computers told me to get on this website and use combofix...problem is I have windows 7 64bit the only combofix I can find is for the 32bit... do I have any options or am I out of luck?

Answer:combofix for windows 7 64bit

It is not recommended that you use Combofix without supervision.
http://www.bleepingcomputer.com/forums/topic273628.html

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Combofix is good tool for cleaning pc, but its not working on Vista 64bit.
Please help to find any such tool for 64bit.
 

Answer:Combofix for Vista 64bit

No

http://lmgtfy.com/?q=combofix+64bit
 

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does any one know an anti-malware like combofix for 64 bit OS ??
 

Answer:?? Combofix for 64bit systems ???

please do not duplicate posts - we have four posts running , I will close them all except the one at this link
http://forums.techguy.org/general-security/982219-combofix-64bit-systems.html

So do NOT start any more
 

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Does any body know a antimalware prog like Combofix that works with 64 bit operatings systems??
 

Answer:?? Combofix for 64bit systems ???

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Hi Guys,As an IT Professional I have used ComboFix for a long time now and have done 100's of fixes with this wonderful software. As we move forward in technology and manufacturers building laptops with 64 bit windows, i was wondering when or if there will be a 64bit version of combofix.This would be extremely appreciated on my partRegardsEdit: Moved topic from Windows 7 to the more appropriate forum. ~ Animal

Answer:When is 64bit combofix being released?

I too am curious about this. It seems that some of my clientel have managed to fubar their Win7 installs within a couple of months of it being available. As reliable as combofix has been for so many years, I am anxiously awaiting any news regarding 64bit support as well...

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First off, I have limited experience with this forum and am seeking advice on virus removal.I recently found that I had the Google Redirect Virus on my computer. After using TDSSKiller and running Ccleaner, I believe I'm not experiencing any more redirects. However, I'm unable to execute several functions on my computer. These include installing new software (e.g., Rosetta Stone from a CD-Rom drive) and not being able to turn on Windows Firewall (Error code 0x80070424). I'm not sure if these are isolated incidents, but my suspicion is there is still a virus on my computer.After reading through several forums, I read about running ComboFix. As such, I ran the program. After the log file ran, I was finally able to turn on Windows Firewall. However, I was unable to run any executable files, receiving the error, "Illegal operation attempted on a registry key that has been marked for deletion." I could, however, run programs when selecting Run as Administrator. To fix this, I attempted to restart my computer, however, then Windows could not start and I was redirected to Launch System Repair. This made me do a System Restore, which enabled Windows to restart but to a previous restore point that included the malware that I was trying to get rid of in the first place.I've posted the original ComboFix log file below. Would really appreciate any help!ComboFix 12-04-28.01 - Rev 04/28/2012 12:52:19.1.4 - x64Microsoft Windows 7 Home Premium 6.1.7601.1.1252... Read more

Answer:Combofix / Windows Firewall not working

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At t... Read more

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Combofix doesn't work in 64bit, so are there any good Combofix alternative programs for removing malware from 64bit systems?
 

Answer:Combofix alternatives for 64bit systems?

What issues are you having?
 

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VAIO NB is infected. I find a post on internet and follow the instruction: Run HJT to fix possible problem. Then run Combofix (according a post on internet) and after it's done I reboot NB. But Win7 can't start no matter what mode I run. It will always hangs there. I follow another post of this section (http://www.bleepingcomputer.com/forums/topic325342.html) to run OTLPE Network to run scan and the output OTL.txt file is as attached. I don't know what to do next? Can any expert help me out?

Answer:Can't Boot Win7 64bit after using Combofix

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/439050 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hi,

Just got into the flavour of windows 7 for a couple of days and I'm lovin' it.

Now, I installed Microsoft Office 2010 Professional Plus 64 bit on my system. Then I tried to use the Mathtype plugin 6.6a, but I cannot make it to work.

What I've done so far:

1. Installed MS Office 2010 Professional Plus 64bit successfully.
2. Installed Mathtype 6.6a successfully.
3. Copied the following files in C:\Program Files\Microsoft Office\Office14\STARTUP
C:\Program Files\Math Type\MathPage\MathPage.wll
C:\Program Files\Math Type\Office Support\MathType Commands 6 For Word.dotm
C:\Program Files\Math Type\Office Support\WordCmds.dot
What is the error I am getting?

1.When I open MS Word, there is a macro warning (as usual) and when I "Enable Content", the following error screen pops up:

2. When I press "OK", I get the following error screen:

3. The "Help" button shows me the following windows7 help:

Is it possible to integrate the add-in to the MS Office 2010?

Answer:MathType add-in not working for 64bit MS Office 2010 64bit

We at Design Science are working on 64-bit office compatibility for MathType. However, the current version is not recommended for use with Office 2010. More importantly, Microsoft doesn't even recommend installing 64-bit Office, even on 64-bit Windows, unless you really, really need it. See 64-bit editions of Office 2010.

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IE 10 app not connecting to the internet I can connect when i go to the desktop with no problems at all but once i switch to the apps part of windows 8 and click on the internet explorer app it dosn't connect any help please.

thanks.
 

Answer:Windows 8 64bit IE 10 app not working

1. when you switch to apps - from desktop by pressing windows key on keyboard.
DO YOU have IE on your start menu
OR are you then right clicking on a blank area and clicking on all apps and then opening from there

2.When you say it does not connect - is that a message, as depending on how it has been used it only opens on a blank screen, but at the bottom you should see the IE symbol and the bar

Please see my screenshot - that bar is at the bottom of the page I have copied and pasted only the bar
 

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I'm trying to run Combofix, and I followed the site's instructions. I downloaded the microsoft service pac 2 for my laptop, and tried to move it onto the combofix icon. However, instead of installing the program like the site instructions say it will, I get an error message saying "Boot Partition cannot be enumerated correctly". What in the world does that mean, and can I run Combofix nonetheless, or is this a serious problem? I apparently cannot run the windows service console, I tried to do it w/o Combofix and it still won't work. Any help would be so appreciated! Thanks, mark

Answer:Windows Recovery isn't working with combofix...please advise!

You should not be using Combofix unless instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read Combofix's Disclaimer.What issues are you having that led you to Combofix? Please post as many details as possible. AFTER you post the information, your post will most likely be moved to the Am I Infected? forum, where someone will help you with removing your infection. Combofix will only be suggested if it's needed. Do not make a seperate topic in Am I Infected? as this will lead to confusion when trying to help you-it's better to keep it in one place than to bounce around to different forums.

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OK.. I have Intel Pentium ..
And I had 4GB RAM ... and I install the win 10 32bit. .. recently I reading the 32bit no access to all size RAM only 2.89GB ... I'm feel bad for it.. and quickly I dawnload 64bit form Win10 ...and burn it to USB..
During the installation .. I occur the problem STYLE harddisk 64bit needed the GPT style .. I'm converted from MBR to GPT .. and successful installation .... and everything is nice .. but and strange event .. when I turn off the Laptop .. THE DISPLAY ONLY OFF .. THE LED AND FAN WORKING ALSO DRIVER (CD-ROM) AND HARDDISK .... when I formatting again to 32bit .. it's working 100% !!!!

I'm testing for my CPU if allow 64bit for INTEL site ..it's really allowed !! Please help me .. I'm try and have a 20 days to solved it .. PLEASE

Answer:Windows 10 64bit can't working with my laptop

Hi, you only need a 64bit OS when you have more than 4Gb RAM - or if you plan to add more RAM of course.

Perhaps your thinking about 2.89Gb comes from part of your RAM being shared with a video card, or used by integrated graphics.

For example see
Clearing up the 32/64-bit memory limit confusion | ZDNet

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Hi everyone,

Im new here and registered because i am at a total loss

I recently aquired Windows 7 Installation cd and tried to install it o n my CPU:

Processor: AMD Athlon x2 2.60 GHz
Motherboard: Biostar A690M2+
VGA: Sapphire Radeon HD 4670
GRAM: 2x 2GB RAM

Now the problem is that the 32bit version of windows 7 works flawless with my system but the 64bit just wont work with my HD 4670...

I found out that its the HD 4670 because i tried installing windows 7 64bit with minimal RAM and onboard VGA. Then i put the pieces together 1 by 1 and booted windows to test which piece was the culprit...
After i put the HD 4670 in for the first time Windows 7 64Bit boots normally, but once it recognizes the VGA and installs a driver, after i reboot it hangs at the startup and gives me a Bluescreen with an unreadable error message, its unreadable because it rebooots too fast for me to actually read the Bluescreen message

I tried booting in safemode and disabling the HD 4670 in device manager, using driver sweeper and then installing the newest drivers but same result, after i reboot windows would restart itself on startup and give me Bluescreen

Pls note that it works fine in 32bit and that im a total CPU noob so pls refrain from any shortterms

Thanks in Advance

Answer:Windows 7 64bit not working with my Radeon HD4670

  
Quote: Originally Posted by Hungie


Hi everyone,

Im new here and registered because i am at a total loss

I recently aquired Windows 7 Installation cd and tried to install it o n my CPU:

Processor: AMD Athlon x2 2.60 GHz
Motherboard: Biostar A690M2+
VGA: Sapphire Radeon HD 4670
GRAM: 2x 2GB RAM

Now the problem is that the 32bit version of windows 7 works flawless with my system but the 64bit just wont work with my HD 4670...

I found out that its the HD 4670 because i tried installing windows 7 64bit with minimal RAM and onboard VGA. Then i put the pieces together 1 by 1 and booted windows to test which piece was the culprit...
After i put the HD 4670 in for the first time Windows 7 64Bit boots normally, but once it recognizes the VGA and installs a driver, after i reboot it hangs at the startup and gives me a Bluescreen with an unreadable error message, its unreadable because it rebooots too fast for me to actually read the Bluescreen message

I tried booting in safemode and disabling the HD 4670 in device manager, using driver sweeper and then installing the newest drivers but same result, after i reboot windows would restart itself on startup and give me Bluescreen

Pls note that it works fine in 32bit and that im a total CPU noob so pls refrain from any shortterms

Thanks in Advance


Choose "Disable automatic restart on system failure" from the same menu where you chose to enter Safe Mode. Copy... Read more

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After installing Windows 10 pro my WiFi will not connect. I have tried updating the driver (Ralink RTL8188CE 802.11b/g/n WiFi Adaptor) and it tells me its upto date. im assuming this driver is the issue but not sure how i can fix this. My laptop model is: HP Pavilion dv6t-6c00 CTO Notebook, Windows 7 home premium (x64)

Answer:WiFi not working after update to Windows 10 64bit

Hi: The only suggestion I can offer, would be to try the W8 driver for the RTL8188CE 802.11b/g/n WiFi card your notebook has. I am not surprised that it doesn't work on W10, since there are no W8.1 or W10 drivers for that model card. This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system. http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59181.exe

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I have a problem here since I bouth this computer a year ago.
I don't understand how it is possible that HP does not give an answer...
Did the community find a solution?
Thanks in advance

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please share me wireless LAN Drivers for mentioned above model laptop..

Answer:Is it working wireless LAN adapter in windows 7 64bit, hp 15...

Hi: You need these W7 wireless and bluetooth drivers for the model wlan card your notebook has... The package contains the Broadcom wireless LAN drivers and utility that are required to enable the integrated Broadcom Wireless LAN Adapter in supported notebooks that are running a supported operating system. ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions. ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72617.exe

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Hello,

I have a peculiar problem with aero peek. It sometimes just decides not to work anymore, and only shows labels instead of a preview. This is only temporary, because when I switch between other windows, the aero peek is activated again. I actually reproduced this behavior by switching to this post, and writing for 1-2 minutes. Hovering now only produced labels/tooltips. By switching to another window, aero was "activated" again.

I have tried the "Find and fix problems with transparency and other visual effects", but Windows couldn't find any problems

Answer:Aero peek on Windows 7/64Bit sometimes not working

Welcome to Sevenforums
Something may be corrupted - try out this tutorial:
SFC /SCANNOW Command - System File Checker

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I have had a massive HDD failure. I found a spare 250Gb and installed a copy of windows 7 Ultimate 64bit on it. Sadly I don't own windows 8 or 8.1 that my laptop was designed for. So my question is ther anyway to get drivers for this laptop using 7 64bit os? I know I can get the amd apu driver via amd.com but not sure about the rest. Most important one is my wireless and USB 3.0 drivers. But all would be best. I have looked in official drivers but only 8 and 8.1 drivers made for this computer. And as old as it is this is my only option for looking for help. thanks in advance, Alice

Answer:Can I get Windows 7 Ultimate 64bit working on a G7 Laptop?

Try the Windows 7 drivers for the 455 G1 which uses the same processor series and chipset. You will find the AMD chipset and USB 3.0 at least http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5359416&swLangOid=8&swEnvOid=4059 If this is "the Answer" please click "Accept as Solution" to help others find it. 

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does someone now if the mic is working in windows 10 enterprise 64bit.the drives sees the microphone, but the microphone is not reacting on any sound.tried with Cortanagoogle   

Answer:hp folio 1020 G1 mic not working in windows 10 64bit

Hi anielk, This guide from HP offers several possible solutions for your issue: LINK I suspect this may be a driver-related issue. Please let me know if this helps, or if you have any questions while going through the guide. Thanks!

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Recently I learned of the free upgrade to windows 10. I was supposed to click on an icon in the task bar that did not appear. I was instructed to check to see if my Window updates were up to date. I went to windows update and it did not function. I followed the update steps listed in the post and had the following results;
Ran SURT, it successfully completed
ran sfc/scannow as Admin, got the following error: 'Windows Resource protection could not perform the requested operation.
Tried windows update, got error 80070246
CBS Folder (zipped) is 36 MB and will not upload. Is there something in the folder that is needed specifically? There are some big .cab files in there. I've zipped and attached the CBS.log file

Any assistance would be greatly appreciated.
I don't know when update stopped working as I haven't checked it in sometime. Perhaps two months. The update history shows updates to MSIE and not much else.
I have used CCleaner to clean my registry regularly but never saw any bad effects.

Answer:Windows update not working. Win7 64bit

It looks to me like you have registry corruption.
I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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Dear Community I have a brand new W540 with Windows 8.1 running. Some Fn-Keys are working, for example Fn+F2 for the volume. But I have some keys which are not working: Fn+F5 or Fn+F6 should change the LCD brightness. Do you know why these keys are not working? All updates are applied (Lenovo and Windows) Regards, Martin













Solved!

Go to Solution.

Answer:W540 - Windows 8 64bit - Fn-Keys not working

Can you change brightness in the Power control panel?
1.  from the start screen, type "Power Options"
2.  click on Power Options
3.  At the bottom of this window, should be a slider control to change the screen brightness.  Is it there?  Does it work?
 
See this image for reference

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Hi,

After months of patience and following the drivers-info on the Toshiba website,i found it was time to replaced my Vista32 Ultimate with Windows7 Ultimate. It seemed that all drivers now have a 64bit version working under Windows 7, the missing drivers/software could be replace with the Vista 64bit versions. Unfortunately i got some problems with the TOSHIBA PCI DVB-T/Analog TV Hybrid Tuner.

Just searched a couple of ours for a sollution to the TOSHIBA PCI DVB-T/Analog TV Hybrid Tuner (x64) problem with Windows 7. In hardware manager it shows an yellow triangle with an exclamation mark, telling me that there is a problem with the device. Via properties i get an error with code(39).

I have downloaded the drivers from the Toshiba website which returns the following files:
tisdbt1a64.cab
TISDBT1A64.inf
TISDBT1A64.sys
and an additional 'setISDBTDriverParameters'-regkey.

1) When i try to replace the drivers by via the properties in devicemanager, i get a message back that the best drivers are already installed and there is no better driver found.

2) Install manually
There are no instructions to install the downloaded files, nor the regkey. When i try to install the 'inf' file with rightclick, i get a installationerror the the selected inf-file does not suppoert this installationmethod.

3) When i try to use 'install old hardware', the system ends in blue screen when driver is selected and installed. After booting the system again falls into blue scr... Read more

Answer:Qosmio G40: TV Tuner not working in Windows 7 64bit

Which BIOS Version do you have installed?

Does the tuner work with the factory installation of Windows? (Run Toshiba Recovery from your Recovery Disc)

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My elitebook 8460p Webcam which is running on Windows 10 pro 64bit isn't working, I tried installing it through the BIOS but couldn't find it.Please help

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Today i updated my Windows 7 laptop to the Windows 10 Home 64bit OS. Everything seems to work fine, except the WIFI. Windows does find my adapter, but won't wake it up. My built-in wifi button (f12) has got a red light on it, even when I pressed it. I tried the Windows 8 wireless button driver, but i didn't solve my problem. With that driver installed the button switches between airplanemode on/off. Not between WIFI. Also in the WIFi settings wifi turn off. When I try to switch it on, it directly turns back to "off". Wired internet works flawless. I gues it's an driver issue, so i was wondering if there is an driver upcomming? Or is there another solution to switch it on.Please help me. It's very annoying.











Solved!
View Solution.

Answer:Internet switch not working after update to Windows 10 64bit

I read soms other forums and i came tot an solution:1. Instal Windows 8 wireless button driver2. Preform a hard reset3. Reboot system4. Boot tot BIOS, load the defaults5. The wifi buttons works.

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Hi

I needed to reinstall Windows 7 on a Satellite L500 but I can't get the FN keys to work. Would anyone here be able to give any ideas on how to get this to work?

cas

Answer:Satellite L500 - How to get FN keys working on Windows 7 64bit?

Hi,

It's pretty easy. Go to the [Toshiba driver page|http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp] and download Vap utility and Flashcard support. Then, install Vap and restart your laptop. After that do it for Flashcard support.

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One day i noticed that hp webcam is not working through HPSMART MEDIA ICON please help me how to fix this issue it also not showing any sing of error 

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Hi,

I'm having issues in running windows update in my home premium 64 bit. I recently changed my hard disk it got crashed. Installed win 7 and activated windows using the key. I ran the update and installed many updated till yesterday. From today I'm facing the issues. I installed a few driver related to my laptop.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3Q7Q4-R24G6-D223W
Windows Product Key Hash: MJQwtHCP/unNgqbCX60QqdgIUq0=
Windows Product ID: 00359-OEM-9807121-62452
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {20E32E10-68BB-4546-9CF9-A28F379ED544}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
... Read more

Answer:Windows Update not working in Home premium 64bit

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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Just picked up a Corsair Voyager GT 16GB USB 3.0

Plugged it into USB 3.0 port, my Intel Win8 PC did not like it, just said there was a problem with the device. Managed to solve the problem on Intel Win8 pc by installing some Renesas USB3.0 drivers.

However, I have the same issue on my new AMD build (see sig) also using Win8 64bit too. The renesas drivers do not work as that motherboard does not use renesas usb 3 controller. I tried one or two others as well, including an old Win7 one for AMD boards with no luck.

Have flashed the BIOS to latest version, and installed latest drivers and firmware for it - well kind of, you have to run the Setup.exe for the Gigabyte F2X85A motherboard in Windows 7 compatibility mode, if I try and run normally, it says O/S not supported!

Very shoddy Win8 support for some chipset and USB drivers. But if anyone can find a solution i'd be VERY happy.

Answer:Windows 8 64Bit - USB3.0 Flash Drive not working

Quote:





Originally Posted by kmanmx


well kind of, you have to run the Setup.exe for the Gigabyte F2X85A motherboard in Windows 7 compatibility mode




Curiously, did you mean F2A85X for the motherboard?

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I have a 1.5yr old Ideapad U310, Win 7 64 bit with inbuilt webcam. The camera is not working and cant be swiched on.Neither thru YouCam software or through Skype. Was weoring perfectly a month ago. The Product shown in the the Device manager under Imaging Device "Lexmark X422"  WITH AN EXclamation mark. There is a youCam software which doesnt work as says switch on camera. Fn F9  done the camera is still not ON but icon says on. Reinstalled the Youcam software twice, but issue remains "Camera to be switched on". Please advise.

Answer:Ideapad U310 Windows 7 64bit, YouCam not working

hi vtrakroo,
 
The Lexmark X422 that you're seing is likely the scanner from your Lexmark printer (the built-in camera should usually be listed as Lenovo Easy Camera or similar)
  - Sample image
 
Things that you can try:
1. Boot into the BIOS by pressing F2 (or Fn+F2). In the BIOS, press F9 (or Fn+F9) to load setup defaults then press F10 (or Fn+F10) to save and exit.
    - this procedure will refresh all hardware components in the system
 
2. Inside Windows, check if you have an Unknown Device in the Other Devices section. If you have this, follow this guide on how to identify the device (or post the Hardware ID here)
    - Sample image
 
3. Reinstall the camera driver
   - Camera Driver (Bison, Chicony, Awazu) for Microsoft Windows 7 (32-bit, 64-bit)
 
 
Let me know how it goes.
 
Regards

2 more replies
Relevance 49.61%

I aldready posted this elsewhere on the forums, but then noticed that topic was located it was in the Tutorials section. Since it's pretty urgent to me I also created this topic.

Recently I upgraded from Win7 x86 to x64 (professional), but I can't get Windows Mail to work. I got a copy of a working 64bit version (from another computer) of Windows Mail but it won't work on my system, giving this error: 0x8007000E. I Googled it dozens of times but can't get to a solution, most of the results are related to Vista, 32bit and/or other software applications.

My housemate also has a Win7 64bit system, so I already tried copying my Windows Mail to his computer to see if it's corrupt or something alike, but it's not. It totally works on his computer.

Somewhere I found the solution of locating another MSOERES.dll elsewhere on the computer (C:\Windows\winsxs\x86_microsoft-windows-m..-core-dll.resources_31bf3856ad364e35_6.1.7600.16385_en-us_2cea88b0c19dd22e) and placing it in the Windows Mail folder. I was very happy to see it actually launched the application, BUT.. There are no icons whatsoever and some text styling isn't correct:

I copied the whole Windows Mail folder again, placed it on my mate's computer, but with the same result. So this is probably due to MSOERES.dll. But with using the one that SHOULD work, I get the 0x8007000E error.

Does anyone have an idea about how to solve this? I really want it to work the way it should 'cause I know it's possible, as... Read more

Answer:Windows Mail 64bit not working (0x8007000E or no icons)

Can you tell us how you got Windows Mial on Windows 7? According to this Windows Mail isn't included with Windows 7 - Looking for Windows Mail? You'll have to use Windows Live Mail.

I know I don't have Windows Mail on my system, I do however have Live Mail, though I don't use it.

Am I missing something?

Actaully why can't you just use Live Mail? Doing the hack and crack thing with Windows Mail isn't going to work too well as you've seen.

9 more replies
Relevance 48.79%

Hi,
I have upgraded my new laptop from Vista to Win7 64 bit, however the function keys do not work and the function keys that display at the top when you press FN does not show anymore. I have installed Utilities and Value Added Package but no success. Any help is apperciated.

Note To Toshiba Team:
Why don't you package all necessary drivers and software in one package after testing them, based on computer model for example in my case Satellite A350-13A, you could make one package for Win7x64 another for Win7x32, etc, instead of leaving us spending days to figure out what to install and where to find it and if it will work or not. Awaiting your feedback.

Regards
Sahm

Answer:Satellite A350-13A Windows 7 64bit Function Keys not working

Some models need the Flash Card Support driver. Have you installed that? (install the Win7 version, not the Vista version)

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Relevance 48.79%

What I found is an intermittent problem with windows paste (ctrl-v) stops working within all applications and even between applications. It turns out that if I stop or restart Internet Explorer 8, then I can cut and paste again normally. After running Internet explorer again for an hour or two or even a day or two, the problem re-occurs, and again I have to close internet explorer.

I use various applications putty, xming, notepad++, firefox, internet explorer 8, outlook 2010, toad, office 2010 all running on Windows 7 64bit and I restart my PC every 4 or 5 days. Our PC's are regularly patched and have the latest updates and have virus protection.

Has anyone else noticed this cut and paste problem with Windows 7 64bit and Internet Explorer ?
 

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Relevance 48.79%

Hi,
I have upgraded my new laptop from Vista to Win7 64 bit, however the function keys do not work and the function keys that display at the top when you press FN does not show anymore. I have installed Utilities and Value Added Package but no success. Any help is apperciated.

Note To Toshiba Team:
Why don't you package all necessary drivers and software in one package after testing them, based on computer model for example in my case Satellite A350-13A, you could make one package for Win7x64 another for Win7x32, etc, instead of leaving us spending days to figure out what to install and where to find it and if it will work or not. Awaiting your feedback.

Regards
Sahm

Answer:Satellite A350-13A Windows 7 64bit Function Keys not working

Hi

You need to install the Flash Card support utility additionally to the VAP!!!
The Flash Card support Utility can be found in Satellite L500 driver area for example.
After installation if Flash Card support Utility reboot the unit once again and then check the functionality.

Greets

9 more replies
Relevance 48.79%

dear all,just finished to migrate from my old x61 tablet to my new x201 tablet. the problem is I'm not able to use the pen input in office 2007 programs (word, excell, outlook..) do You have any good advise for this issue? thank You Dario

Answer:windows 7 64bit + office 2007 pen input not working in reviews

Hello mate, For Word/Excel 2007: go to the Review tab, then click Start Inking. From there, a Ink Tools toolbar should pop up and you can choose from a felt tip pen, ballpoint pen, and so forth.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hi there! I've trouble with standby on my X121e (AMD E-450 platform). Hibernation works well, but standby doesn't work at all. If I start the X121e to resume from standby, I will either get error messages about almost every single program crashing (something with violation in address soandso) or it will reboot immediately. If I don't powercycle after this, Keyboard and Mouse won't work (altough at least I can use the keyboard in the Windows "F8" boot menu). Im running a pretty straightforward Windows 7 64bit installation and the Lenovo Solution Centre tells me that everything is up to date and OK. I'm also running the latest BIOS firmware, which should be 1.15 Oh, and the system is configured as EFI if that matters. What can I do to make standby work again? Regards  Steffen

Answer:[X121e - AMD] standby not working properly (running Windows 7 64bit)

push

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Relevance 48.79%

Im using a HP notebook with Windows 7 Home Premium 64bit. Gadgets are not working. When me add them they don't display.

Answer:Windows 7 Home Premium 64bit gadget gallery is not working

Hi prabhath and Welcome

Firstly make sure the gadget platform is enabled in control panel\programs and features\windows features.

Also have a look here - Gadgets not Displaying Correctly in Windows 7 - Fix
Its not quite the same problem as yours but the reset may help.

Also this may be of help - Gadgets - Restore Default Gadgets

Danny

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I recently upgraded my T410 from Windows 7 64 bit to Windows 10 64 bit.  My Series 3 docking station worked great under Windows 7.  However, it is NOT functioning properly with my upgrade to Windows 10 64 bit. I see the BIOS startup as I did before under Windows 7, but then I see a black screen with only the cursor.  I can move the cursor on the black screen but the screen NEVER changes from black.  I am have the Intel integrated graphics with driver version 8.15.10.2900 dated 11/26/2012. In advance I appreciate the assistance as I can't work at my desk with my 24" monitor!

Answer:T410 with Windows 10 (64bit) not working with Series 3 Docking Station

For me it seems, than Windows 10 Pro will work well (under the black desktop).I could see the Win10-Taskbar, Select Startmenu, Run Programs but complete Desktop will be black.Cursor will shown, called Windows-Programms are shown and working well on all 3 connected screen.I could even click somewhere on the black area, where my desktop icons should be, I could start programs from the desktop too.If I switch the Windows-Design to other designs or other backgrounds, I could see the selected picture for half a second but then it will be immediately "overdrawn" by the black background ??? If I disable T410-LCD and use only my 2 by docking station connected external monitor, the Windows 10 Desktopbackground will be handled normal, without any problems. Probably someone will have a solution for me.Thanks in advance.dm01

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Relevance 48.38%

Can someone please help me my pc wont load into the desktop it keeps geting stuck at windows start up logo with just 2 dots on it. I have tryed booting it from the windows 7 disk but it starts up windows logo and gets stuck again. I have tryed repairing it from systems repair (and other like it) but it jus loads up a black screen and nothing. I have tryed all 3 safe modes, all got stuck at windows\system32\drivers\ClassPnP.sys. I have also tryed other the stuff on Adanvced restore (f8) and it just gets stuck on windows logo or black screen. I have also tryed takeing out all the usbs no help at all

My mb is a GigaByte 870A-UD3
Os is windows 7 home 64 bit

Please help me i dont wanna lose all my important family photos and school work.

Iam right now useing an iphone to write this

Answer:Window 7 64bit stuck at windows startup and safe mode not working

Also my pc is not even a month old

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Just installed XP 64 bit from XP 32 because i finally got tired of windows only recognizing 2GB of RAM. I have just discovered the multi card reader no longer works (it worked just a few days ago with the 32 bit xp).i have tried uninstalling and reinstalling the driver (6hss03ww.exe - Ricoh Multi Card Reader Driver) several times, with no luck.i do not have any uninstalled drivers, or highlighted items in the device manager. Has anyone else ever has this issue, or can offer some advice? i am a bit at a loss... and ready to dump this thing out the window and buy a mac...

Answer:T510 Windows XP 64bit - Multi Card reader no longer working

Hello mate, Lenovo doesn't support windows xp 64-bit. If you have a look in the readme file it says Added support for Microsoft Windows XP Professional x64 Edition (on ThinkPad W510 only).Install windows vista or 7 if you want a 64-bit OS.





__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Hello Everyone, just yesterday I bought new Lenovo IdeaPad B580 without system and at home I have installed my Windows 7 Home Premium 64bit and everything is working apart from video driver for Intel HD Graphics. Firstly I install driver from Lenovo page, this one: h1d210ww.exe (version 8.15.10.2626), but Windows didn't start ! I have tried more than 5-6 drivers but it's not working and I need to restore system to previous Standard VGA Adapter driver, because none of drivers is working. What should I do?Which driver I should try? thanks..

Answer:SOLVED - IdeaPad B580 Video Driver not working Windows 7 64bit

Problem solved all I need to do is install Service Pack 1 but anyway, this SHOULD be mentioned somewhere!   

1 more replies
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ok my brother recently built a gaming rig, the only problem is that airo dose not work at all. so the task bar is the horrible gray color. all the graphics drivers are installed and the card (cant recall what it is but will ask him if needed) is windows 7 compatible.

additional info:
intel i5 750 quad core
asuse mobo
8gb ddr3 ram at 1600MHz
1 tb ssd
coolermaster elite 330 case
850w psu
runs all games on highest settings

please help as it looks ugly.

Answer:Windows 7 home premium 64bit Airo not working on custom build....

Well the info you gave is useless. Sorry but we dont need those specs. We need the Graphics Card information and the driver information. Since that item you mention, Aero, is completely controlled by this item.

Troubleshoot problems with Windows Aero

Can try that. Yes i know you said Win7, but it will still work.

Guided Help&#58; Troubleshoot Aero problems in Windows 7
Open the Aero troubleshooter
Windows Aero Glass visual effects are not working or displayed

Specifically for Win7.

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Relevance 48.38%

Trying to use laptop keyboard
Load Ubuntu from a usb flash drive and keyboard works fine
Keyboard arrow keys work fine for select boot drive in the bios setup
If I start safe mode keyboard does not work
Start reinstall of windows 7 with Microsoft install dvd disk and keyboard quits working shortly

Use usb keyboard and all is well - but it is a laptop and I do not want to lug an extra keyboard around

Suggestions?

Answer:keyboard not working toshiba satellite a505 s6012 with windows 7 64bit

Have you scanned for Viruses or Malware?

Which Antivirus and Malware programs do you use?

Have you tried a Clean Boot?

John

3 more replies
Relevance 48.38%

Hi All, I just got Lenovo T420 Last week with Windows 7 Pro 64 Bit OS. Unfortunately internal microphone array does not work. I already tried installing  latest Audio driver for Conexant 20672 SmartAudio HD from Lenovo Support Site. Driver  8.32.23.5 . Still no luck. Refereed one of blog article where they mentioned to disable Audio Enhancement, unchecked that and still no luck. Tried with Skype, Google Voice, Cisco WebEx Communicator, IP Communicator and no luck in getting internal Microphone to work. Also tried sound recorder and all recordings are blank. There are lot of users who are facing this problem with Lenovo T420 Win 7 64Bit OS, not many users have time to come forward to discuss the same. Trying an alternative solution like plugging in an external mic or using usb headphones is not an option. Internal speakers work fine. If external mic is plugged in even that works fine. to isolate this issue. I even tried downgrading and upgrading several audio driver releases. also tried clean OS reinstall and tried deploying our Win 7 Lenovo image on this laptop. still no luck. I suspect this could be an hardware problem. Please suggest. Remember: I have already tried settings under Fn+F6 key several times using permutation and combination and spent atleast 8 Hours continuously to find a fix. Any known solution, Hotfixes from Lenovo is highly appreciated.

Answer:Lenovo T420 - 4236 - J97 Internal Microphone not working on Windows 7 64Bit

Hi All, As an update I also tried loading windows 7 Pro 32Bit and internal microphone still fails on this model. I also just now tried loading Ubuntu 10.10 Live and internal mic does not take any input. Looks like its a hardware issue and needs replacement. Please let me know if any one has come accross this problem.

3 more replies
Relevance 48.38%

Tried to install Acronis in the RTM 64 bit version of Windows 8 and got an error message that it was not compatible with Windows 8.
The same version worked with the Release preview and on checking with Acronis Support they say it will not work with Eight and they are working on a solution.
They should have had something working bye now as they have had a lot of time to develop something.
I am very upset that I paid for something that does not work and will have to go to the free Macrium backup software so that I can get an Image of my new install

Answer:Acronis True Image Home 2012 not working with Windows 8 RTM 64bit

Same thing happened to Paragon.

Suddenly , RTM refuses to allow the 12 series to install.

They have a new one in the offing - beta - give it a try.

Image Backup for Windows 8 - Download

It is very simple, but astonishingly fast:

It is also the only one that supports REFS, as well as ext2,ext3,ext4,HFS, ETC

30 more replies
Relevance 47.97%

I tried installing/reinstalling/uninstalling and then installing again, Toshiba Value Added Package and flash cards support utility. No luck...
Flash cards utility is installed: [https://dl.dropbox.com/u/3002908/Capture.PNG]
What now? :)

Laptop model: L550-15F (PSLN4E)

Also, does anyone know why a search for drivers for my model returns bluetooth stack package but my model doesn't seem to have bluetooth? :)

Answer:Satellite L550 - Flash Cards stopped working after Windows 7 64bit repair

Hi

Wait a moment, please! In which order you have installed/reinstalled the Value Added Package and Flash Cards Support Utility? It would be interesting to know what you have done exactly.

I have used the following ?repair? order for this problem:
I uninstalled Flash Cards Support Utility and then Value Added Package. I did make a restart and cleaned the system by using CCleaner. One restart more and I installed Value Added Package firstly and then Flash Cards Support Utility. Now I did make the last restart and the FN keys started to work!

It?s important that you install the new versions for Windows 7!
That means Flash Cards Support Utility version 1.63.0.4 and VAP version 1.2.34_64. I founded both on the Toshiba website :)

2 more replies
Relevance 47.97%

Hi there, I have a G580 notebook with Windows 8.1 64bit installed. I have recently noticed that the SD Card Reader is not working or appearing in Device Manager. When I insert a card into the reader nothing happens. I have tried uninstalling and reinstalling the card reader driver downloaded from Lenovo support and also from Realtek but nothing changes. I have scanned for new hardware and also ticked "Show hidden devices" in Device Manager and still nothing appears. I have another G580 notebook with Windows 10 installed and the card reader works fine but I do not want to update this notebook to Windows 10.  

Answer:G580 Windows 8.1 64bit SD Card Reader not working/appearing in Device Manager

Do you have any "unknown devices" listed or showing in device manager?  If you do, right click and choose properties then look at Hardware ID and google it.
 
You can try resetting the BIOS by removing the battery and AC adapter then holding down the power button for 30 seconds.  Re-install the battery and AC adapter then power the system on to see if your device shows up.
 
CB

4 more replies
Relevance 46.33%

Hi.  
 
Combofix was run (on my own) under Win 7 some time ago.  In the mean time I have upgraded from Win 7 to Win 8.1 to Win 10.  However, (with hindsight) it appears that I did not uninstall Combofix properly as I found the Combofix folder is still on my C: drive (whilst checking my storage usage) - unfortunately after having upgraded to Win 10. Please advise how I can remove the Combofix folder/uninstall Combofix without damaging anything as Combofix is not supported on Win 10?
 
Thank you.
Vari

Answer:Uninstall Combofix/Remove Combofix folder from Windows 10

Hi there,Please download DelFix by Xplode from here and run it as Administrator. Place a checkmark in Remove disinfection tools, then click Run. The tool will remove the remains of ComboFix on your system.

2 more replies
Relevance 45.51%

If I buy a 64bit PC MACHINE, X86 WINDOWS, CAN I :

Make 4 partitions, the below
VISTA 32BIT
VISTA 64BIT
Kubuntu 9.04 64bit full dvd version [when ready]
Kubuntu 9.04 32bit full dvd version [when ready] ????

Answer:64bit PC MACHINE, X86 WINDOWS,CAN I have 32bit & 64bit vista partitions

Yes, you should be able to do that, well that is if you know how to create a partiotion..

Amplid

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Relevance 45.51%

In the attached link there is a performance comparison between 32bit and their parallel 64bit softwares for different CPUs(under Windows XP 64bit).
As we can see passing to 64bit brings to an
improvement up to more than 100% !!!

http://www.pcstats.com/articleview.c...d=1959&page=24

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Relevance 45.1%

getting frustrated as since i got windows 7 both Adobe Photoshop cs4 and Grass Valley Edius keep freezing.
Edius usually only will freeze for 10 seconds then rectify but photoshop is freezing often.. especially after the pc has idled, and nothing can rectify it, so im losing work

help!

Answer:Adobe Photoshop 64bit freezes on 64bit windows

  
Quote: Originally Posted by windows7snapper


getting frustrated as since i got windows 7 both Adobe Photoshop cs4 and Grass Valley Edius keep freezing.
Edius usually only will freeze for 10 seconds then rectify but photoshop is freezing often.. especially after the pc has idled, and nothing can rectify it, so im losing work

help!


We need tons more info.

First can you go into event viewer (type eventvwr in search)

Go to the windows log>application tab.

Look for critical errors (they have red in the left hand column) that say app hang, app crash, or anything relevant to the problem
When you find them note the event ID and source codes and relay them to us.

Let us know if you need help

Ken

1 more replies
Relevance 44.69%

Hi all, I have recently upgraded to windows 7 (64bit) and now when I  put my tablet into tablet mode, the screen doesn't autorotate and none of the tablet buttons work. In order to rotate the screen I have to right click on the desktop and choose graphic properties/rotation.Interestingly if I press the tablet buttons while in tablet mode and then rotate the screen up to notepad mode within a few seconds the button will perform its function (rotate screen, activate tablet shortcut menu, etc). Does anyone know how to fix this problem? I've tried running system update (4.0) to no avail. Cheers

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Relevance 44.28%

I have a Dell Xps/410, running Windows Vista Home Premium 64bit. Intel Q6600 2.4GHz. processor, Nvidia 8600GTS 256 video card with 250 Gb. SATA II hard drive and Creative audio.
Everytime I try to install the WIndows 7 BETA version it doesn't recognize the CD. I have made the CD-ROM first priority in the system's BIOS but it still doesn't work. Anyone have any suggestion? Would this happen to have something to do with my system being a DELL?
Or maybe I should consider wiping the hard drive first and then trying to install Windows 7 version.
 

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Relevance 44.28%

what do you guys think, anybody have gone from vista x64 to xp 64? it seems like a logical thing to do since vista x64 still have bugs. at least i can address my 8gb of ram. would you or have you done it?
 

Answer:windows xp 64bit edition vs vista 64bit

I think I read your post backward. I thought you were asking if anyone had upgraded from XP x64 to Vista X64. Which I have done, although I differ from you -- I haven't had any issues.
 

4 more replies
Relevance 43.46%

Hi, When I updated it left me with an old windows folder can I delete this or dose this have to stay there?

Thanks

Answer:I just upgraded form windows 7 64bit to windows 8.1 64bit

Free to delate, go to c right click on mouse and select disk cleanup ,at bottom select Windows old

4 more replies
Relevance 43.46%

hey there!

My system has a single SATA 500gb hard drive. I have clean installed windows 8.1 on it.

Now I need Windows 7 on my system but I love Windows 8.1 also.

I want both windows 7 and windows 8.1

Can I dual boot windows 7 with Windows 8.1?

I dont want to remove old Windows 8.1

Is there a way to install Windows 7 on Windows 8.1 and dual boot both operating systems.

If yes, let me know.

Thanks in advance.

Answer:Windows 8.1 64bit and windows 7 64bit dual boot

Dual Boot Installation - Windows 8 and Windows 7 or Vista

1 more replies
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i have lots of problems in my pc and many people found a solution with combofix and therefore i downloaded combofix and ran it ..it scans till stage 50 then it comes deleting files and after that an error occurs

a problem has occured and windows had been shutdown to prevent the damage ? ? (

please help

Answer:combofix not working help :(

There are circumstances ComboFix will hang or stall at various stages due to malware interference, failure to disable any other real-time protection tools and CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. While that is not normal behavior, it is not unusual.With that said, please note the message text in blue at the top of the Am I infected? What do I do? forum.No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise due to complex malware infections, false detections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read the pinned topic ComboFix usage, Questions, Help? - Look here. If you ran ComboFix on your own due to malware infection, please be aware that using ComboFix is only one part of the disinfection process. If you need assistance with a malware removal, please read the pinned ... Read more

3 more replies
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I downloaded ComboFix and the icon is on my desktop. However, when I double click it it simply shows me a bar filling with green, and once the bar is full, nothing happens.

The program doesn't seem to be doing anything at all. Anyone know why it's stalling like this?

Answer:ComboFix not working

Unfortunately the author of the tool does not want information on how Combofix works on public forums. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.The only public information that is available can be found at this guide:How to use ComboFix

1 more replies
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Recent updates of Combofix do not display the log - it runs, and waits for the log... permenently. After which I simply have to close the programme. I've been using Combofix for about 5 years (Windows 7) without any problems. Now it doesn't fix anything.

Answer:Combofix not working

Hello there, Please do NOT run ComboFix without supervision by a trained malware removal helper.From Bleeping Computer's guide on running ComboFix:No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful toolintended by its creator to be "used under the guidance and supervision of an expert", NOT for general public or personal use. ComboFix was never meant to be used as a general purpose malware scanner like Emsisoft Anti-Malware or Malwarebytes Anti-Malware which scan individual drives or different folders on a computer for malware...nor was it designed to be a remote support tool. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. When issues arise due to complex malware infections, possible false detections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment. Please read Combofix's Disclaimer.That said, ComboFix can stall for a multitude of reasons.If you need help with removing malware, please follow the Preparation Guide and post a new topic in here.Regards,Alex

15 more replies
Relevance 43.05%

Hi. I have attached the rest of the logs but Combofix is not completing. Not sure if I'm getting Comodo disabled all the way or not. My problems started just recently...My computer started running REALLY hot (thermal event shutdowns) when trying to watch Flash videos. It seems others have been experiencing issues with the latest Flash being a resource hog as well. I tried I8kfan and it has helped considerably, but I would rather get to the root of the problem. Other than the heat issue, my computer has acted normal. Hopefully I'm not dealing with a hardware issue, but it doesn't look good. The fan seems OK, so I'm afraid it could be a capacitor or a thermal paste issue. I can't get into that with a laptop. Ran SAS and MB without a hitch. Everything seemed relatively clean except for a dialer that SAS picked up. Combofix went through the 50 steps but the window would close afterward and it never did the "getting logs" step. Not sure what's going on, but I would definitely appreciate some help. i run Windows 7.
 

Answer:Combofix not working...

ForTozs said:





My computer started running REALLY hot (thermal event shutdowns) when trying to watch Flash videos.Click to expand...

This is not a malware problem. You should post in the Hardware Forum or in the Software Forum if you expect it is just related to a new version of FlashPlayer.
 

3 more replies
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Hi,I am wondering whether combofix.net and combofix.org are GENUINE sites to download ComboFix.There's no Impressum and the whois-info is private registered.Just wanted to know.Edit: Moved topic from Am I infected? What do I do? to the more appropriate forum. ~ Animal

Answer:Is combofix.net and combofix.org GENUINE Site to download ComboFix?

Please Take a look here: ComboFix usage, Questions, Help? - Look hereSpecifically the link to the combofix disclaimer image. AlsoThere are only two sites that are authorized for combofix, which are shown in red in the last quote box.

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Hi all,

My name is Leonie and would love some help. Thank you in advance to any one willing!

My sister has been having problems with her PC and I said I would take a look at it for her.

I have run:

CClean
Rkill: Which shows \\.\globalroot\Device\svchost.exe\svchost.exe
TDSS: Which keeps showing a file name vbmaf29c.sys I have done the skip like it says and then reboot, but it is still there and have also tried deleting it but its still there.

I have tried malwarebytes but everytime I go to do a scan it shuts down after a few secs in to the scan.
I have also tried combofix but it will not even open.

Everthing I have done so far I have tried in normal mode and safe mode but both end the same.

Again, thank you in advance!!!!

Regards Leonie

Answer:Malwarebytes & combofix not working

Hello and welcome to Bleeping ComputerMy name is etavares and I will be working with you to fix your computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.Please refrain from running tools or applying updates other than those w... Read more

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Hi, first thing is to say i use to be IT tech but gave up 4 years ago. Maintain my own netwotl but just installed win7 and realise now i'm not as clever as i thought i was. So i acknowledge i maybe shouldn't have run combo fix without my IT guy about to aupport. So, Win7-64 bit. Had malware text enhance. Ran spybot, defender and no sign of it. So ran combo. All went well but got 'marked for deletion' registry error on firefox after reboot. Dont run explorer but checked it same error. Looked for logs etc ...... Ran a windoopws restore. No change. Reinstalled firefox and error changed to 'already running but not responding. It is not running in task manager. Still have combo installed, full reboot and browsers still dead. Ping ok, ipconfig ok so network and internet link ok. Feeling stupid for ignoring the warnings but defo need help on this one..... And textenhance gone and removed crossrider as well.
Desperate for help....... Thankyou in advance
Worksmurf

Answer:combofix - ran and browsers not working

Welcome to BC worksmurfSince you already ran ComboFix due to some type of infection, its log should be posted for a thoroughly reviewed in order to ascertain what was detected/removed and what malware you're dealing with. A log should have been created and saved to the root directory, usually C:\ComboFix.txt. Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6. When you have done that, start a new topic and post the required logs to include ComboFix.txt in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts. After doing this, please reply back in this thread with a link to the new topic so we can closed this one.If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.Note: If no log was created by ComboFix, then ignore this part and just post the other requested logs in your new topic.

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The tutorial for ComboFix states that once the Microsoft file (for me being WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe) has finished downloading, you should drag it on top of the ComboFix icon and ComboFix will then automatically install the Windows Recovery Console onto your computer. Then, once the Windows Recovery Console has finished installing, ComboFix will open a prompt stating that it was installed and asking if you would like to proceed with scanning your computer.

What happens for me is this, I drag drop the WindowsXP file onto the ComboFix.exe and my computer asks if I want to "Run" ComboFix.exe, if I hit yes the ComboFix.com starts to run and asks me if I'm sure I want to run it, then it says 1/100 times it doesn't work so I hit no, because from the tutorial for ComboFix all that is really supposed to happen after the drag and drop is an automatic install of the Windows Recovery Consule.

Any help out there?

thanks
Mike

Answer:Combofix Tutorial Not Working For Me

Hello Larson and welcome to BC What has prompted you to run Combofix? ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Orange Blossom

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I've ran combofix to erase (don't know if it's the correct word) a zero access rootkit, but after the restart i can't reach my other PC (running with win8) from this (running win7) which i could previously. The can only see by a program called SoftPerfect, but not by windows explorer. I've still got the combofix log, if it's needed.

My DDS scan result:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 1.6.0_30
Run by Alessandro at 15:39:11 on 2013-02-03
Microsoft Windows 7 Professional 6.1.7601.1.1252.39.1040.18.16362.13421 [GMT 1:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.ex... Read more

Answer:LAN Connection not working after COmbofix

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I have noticed that the Bleeping Computer Combofix link appears to be broken.When I click it I get: 404 Not FoundThe requested URL '/sUBs/ComboFix.exe' was not found on this server.thttpd/2.25b 29dec2003Other users have also told me, they are having the same problem.Also, this alternative link doesn`t work either.http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe Does anyone know what the problem is and when it`s likely to be fixed?Regards Howard.

Answer:Combofix Link Not Working

The developer (sUBs) has removed ComboFix from all locations due to a problem with the program.

No word on how long, its down indefinitely.

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Hiya, I'm currently attempting to use Combofix with the assistance of one of the staff here, and I'm curious to know if this has happened before.

When I start running Combofix, it goes through the installation process normally, but nothing happens at all after that. It's like it just stops itself right before or after the installation is finished. I've even tried renaming it and running it in Safe Mode, but it still has the same problem. Is this related to the fact that my OS is a Windows Vista 64-bit system, or is it something else entirely?

Answer:Combofix Not Working after Install?

Hiya, I'm currently attempting to use Combofix with the assistance of one of the staff here, and I'm curious to know if this has happened before.Hello -Please contact the person that is helping you, by posting in your topic, (Cat Bite) or by PersonalMessenger, if you can not post back -Discussion and Advice on Combo Fix is limited to the Experts in the Malware Removal forum area only.Thank You -

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Successfully used ComboFix to clean computer. PDF creator worked prior to infection and cleaning. Now, it simply does not work. Tried uninstalling and reinstalling, rebooting, etc. Any thoughts or recommendations?
 

Answer:PDF Creator not working after ComboFix

Welcome to Majorgeeks

Do you still have the ComboFix log?
 

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Whenever I try to run combofix I get the following message: "Deleting Files/Folders: Access Denied. Administrator permissions are needed to use the selected options. Use an administrator command prompt to complete these tasks." I have tried right-clicking and "run as administrator" but I get the same thing. I am trying to go through the README FIRST sticky, but I can't get the combofix.txt file created. I am trying to work out a problem with Symantec Antivirus. For some reason I can't get autoprotect enabled. Does anyone know what I need to do to get combofix to run?
 

Answer:Combofix not working in Vista

Just skip ComboFix and continue. There appears to be a recent problem in ComboFix and we are seeing this happen alot but not always.
 

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hi there;

i downloaded some audio programs and afterwards ie9 64bit would not work (32 bit DOES). i tried uninstalling and reinstalling but the update failed. after removing the programs ie9 installed but 64bit would not load any web sites.

i have tried resetting ie9, flushing the dns etc using "SF IE9 RESTORATOR" all to no avail. google chrome and opera are working fine.


any help is highly appreciated, thanks in advance


stealthassassin

Answer:IE9 64bit not working

Something worth trying:Start>type Turn Windows in the search box.From the list that appears under Control Panel,click on 'Turn Windows features on or off'
turn off IE9 and reboot.Then, re-enable İE9 and reboot again.Disabling re-enabling is done by removing and then re-checking the checkmark in the box.

Lesson learnt from this,ALWAYS create system restore points before any downloads/installs/updates.(İ don't always follow my own advise mind you

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So here's the full story. I ran ComboFix like an idiot, never knowing it was so powerful. Halfway through, I realized that I shouldn't be using it and that I used it wrong.Now, my internet doesn't work. I've googled the problem, and like many others, this happened to me. But I decided to ask for help here because if I try anything myself I might make the situation worse. All my system restore points were completely wiped out, too.Here is the combofix log (immediately you can see I didn't run it from desktop, I realized this immediately after I ran the program. Decided not to end program, as it might screw things up even more.) :ComboFix 13-01-05.01 - Caleb 06/01/2013 20:58:38.3.8 - x64Microsoft Windows 7 Ultimate 6.1.7601.1.1252.2.1033.18.8140.6290 [GMT -5:00]Running from: c:\users\Caleb\Documents\Downloads Folder\ComboFix.exeAV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}FW: COMODO Firewall *Disabled* {7DB03214-694B-060B-1600-BD4715C36DBB}SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}SP: COMODO Defense+ *Disabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}..((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))..c:\windows\... Read more

Answer:Ran ComboFix myself like an idiot, Internet not working! HELP!

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===Please run Farbar Service Scanner.Type the following in the edit box after "Search:".afd.sys Click Search Files button and post the log (FSS.txt) it makes to your reply.===Try this fix and find out if your Internet service is back.Click the button. In the Search box, type Command Prompt, and then, in the list of results, double-click Command Prompt.at the cursor type:ipconfig /flushdns <-- (A space between g and / is needed)repeat withipconfig /renewThen hit Enter, type Exit, hit the Enter key.You may need to run CMD - Command Prompt on Vista - Windows 7 with Elevated Privilegehttp://www.mydigitallife.info/2007/02/17/how-to-open-elevated-command-prompt-with-administrator-privileges-in-windows-vista/<<<>>>Post the FSS log and keep me posted on the Internet issue.

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Hi, I'm new here and a friend told me that I should use this program called Combofix , then he ran it in my laptop and everything was workong fine, but then I turned it off to take a shower and then when I came back my internet wasn't workingI have the attach and dds logs that i can post if needed. I use windows 7, by the way.

Answer:Internet stopped working after Combofix run

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===These instructions may give you back your internet connectivity.For Windows XPOpen the > run box and type cmd and hit OKtypeipconfig /flushdns <-- (The space between g and / is needed) press the Enter key.repeat withipconfig /renewThen type Exit, hit the Enter key*/*FOR VISTA and aboveClick the button. In the Search box, type Command Prompt, and then, in the list of results, double-click Command Prompt.at the cursor type:ipconfig /flushdns <-- (A space between g and / is needed)repeat withipconfig /renewThen hit Enter, type Exit, hit the Enter key.You may need to run CMD - Command Prompt on Vista - Windows 7/8 with Elevated Privilegehttp://www.mydigitallife.info/2007/02/17/how-to-open-elevated-command-prompt-with-administrator-privileges-in-windows-vista/<<<>>>Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open prog... Read more

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Dear ALL,
 
does anyone could help me?
 
I've been using combofix since 2008 without problems on my pc and laptops running Windows XP home/Pro edition.
In only one case combofix has stopped working when it comes to ..."however, scan times for badly...." see image attached. and I cannot use combofix anymore, this occur when I create a new partition on my HD usually set for Linux operating system.
Even if I delete the linux partition and merge it on the NTFS partition combofix does not work anymore...I have to poweroff the pc and boot it again, no possibility with CTRL ALT CANC
 
any idea?
thanks a lot
 

Answer:Combofix not working after new HD partition created

Are you still looking for help with this issue?

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My Google Chrome stopped working but the Internet Explorer is working fine . . leading me to believe i have some type of virus / trojan. I ran combofix and it is now working but can someone please look at my log to make sure nothing else is there . . ComboFix 10-07-07.02 - Anthony Cugini 07/09/2010 1:51.1.2 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.463 [GMT -4:00]Running from: c:\documents and settings\Anthony Cugini\Desktop\ComboFix.exeAV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\docume~1\ANTHON~1\LOCALS~1\Temp\tmp1.tmpc:\documents and settings\Anthony Cugini\Local Settings\Application Data\{108A6726-224D-4974-8658-4A01841487AF}c:\documents and settings\Anthony Cugini\Local Settings\Application Data\{108A6726-224D-4974-8658-4A01841487AF}\chrome.manifestc:\documents and settings\Anthony Cugini\Local Settings\Application Data\{108A6726-224D-4974-8658-4A01841487AF}\chrome\content\_cfg.jsc:&... Read more

Answer:Chrome Stopped Working . .ComboFix Log

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I am trying to fix my fiancees cousins computer. Running Windows XP SP3. Removed 500 +/- malware, combofix first said version corrupt because of spyware, but later would just stall before getting to stage 1 of virus removal. I am aware that untrained users should not use combo-fix, i have used it before, and it is nothing new to me.
DDS (Ver_09-12-01.01) - NTFSx86
Run by HP_Administrator at 21:12:35.18 on 05/12/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_03
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.539 [GMT -5:00]

FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Nexon\Mabino... Read more

Answer:500+ malware removed, combofix still not working

Hi,My name is Extremeboy (or EB for short), and I will be helping you with your log.We apologize for the delay of response. If you still require assistance we would like to see the current condition of your system so please post a new set of DDS Logs as well as a RootRepeal log and a description of any remaining problems or symptoms you may still have please.If for any reason you did not post a DDS log or RootRepeal log please refer to this page and in step #6 and Step #7 for further instructions on downloading and running DDS & RootRepeal. If you have any problems just let me know in your next reply or simply post a Hijackthis log.For your next reply I would like to see:-The DDS logs---DDS.txt and Attach logs-RootRepeal logs-Description of any remaining problems you may still have.Thanks again and we apologize for the delay.With Regards,Extremeboy

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Happy Valentines Day!! Or for those still single - Happy Independence Day!!

I for one am stuck with my not so favorite valentine who has still not left me even though I've been &(^%)@ by this malware for the last three days...

I even tried all the steps and procedures from Read me and run this first manual...

However combofix, anti spyware and spybot have refused to work....
I'm attaching a log from MGtools ... Please help...

Thanks for your time and efforts....
 

Answer:ComboFix,AVG AntiSpyware and Spybot not working!!

Please attach the C:\MGlogs.zip ...not individual logs.
 

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can't download combofix.. and tried running mgtools,
mgtools will start up but i get that process.dll error, why? so i can not complete any of the steps besides malware and super anti spyware
 

Answer:mgtools not working and combofix Links are down

Ok after 50 tries trying to download combofix i finally DL it, i am still getting the same error message using mgtools, and a funny thing i see a procdll.txt saved on my desktop it is empty im guessing this has to do with the process.Dll message i keep getting from trying to run mgtools
 

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Internet Explorer 9 32bit browser does not work, but 64bit works, but 32bit is a default browser, and I need help in diagnosing it. I have tried resetting the browser, winsock, Internet without addons, disabling Mcafee security, firewall, etc. 3 days' of sleep over it and countless hours on the net and still haven't figure out the problem. Please advise. Many thanks

Answer:ie9 32bit not working, but 64bit is...

Hello lakhvirk, and welcome to Sevenforums!

I will provide you with two links - the first is an easy download that will attempt to automatically fix your computer. If you do not want to use this method for any reason, the second link will provide you with a detailed 'how-to'. The second tutorial will also provide you with a microsoft download 'fix it' if you are interested in that download instead.

SF IE Restorator - Troubleshooting General Issues with IE
or
Troubleshooting Internet Explorer Issues

If either of these tutorials do not work, please let me know and I will try to help you further.
Credits - both tutorials created by Capt.Jack Sparrow

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Hello, I need a comprehensive list of anti-spyware software that will & will not function on Windows 7 (64-bit.)

SUPERAntiSpyware claims it does.. but Spyware Doctor I hear won't?? Mods you could really help me out big time.

Thanks. -Scott

Answer:64bit working antispyware??

- Malwarebytes' Anti-Malware (trial version is fully functionable): http://www.malwarebytes.org/mbam.php- SUPERAntiSpyware Free Edition: http://www.superantispyware.com/download.html- Dr.Web CureIt: ftp://ftp.drweb.com/pub/drweb/cureit/drweb-cureit.exe

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Hello

I ran combo fix and then uninstalled combofix after running it,

Now when every I want to play game they do not run on my Nvidia card instead they run on my on board intel card which is not what I want.

I have reinstalled drivers; latest and beta, sfc /scan, system restore (but failed).

Any one have a fix for this ?

WeiJie
 

Answer:Nvidia gt 555m not working after runing combofix ??

WeiJie said:





I have reinstalled drivers; latest and beta, sfc /scan, system restore (but failed).

Any one have a fix for this ?

WeiJieClick to expand...

One thing I found out about dealing with nVidia graphics drivers is that whether reinstalling or upgrading, you need to first
Uninstall the current driver through Add or Remove Programs and then Reboot.

Ignore and Cancel the New Hardware Found prompts when the system restarts.
Just go to Add or Remove Programs > Add New Programs and run the installer.

That may fix any driver issue, but getting the system to properly recognize the nVidia card instead of the onboard graphics
may be (probably) a different issue.
 

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Hi all,

Hopefully, this is an appropriate forum for this topic... I have a few users who had malware on their PC's. Our Helpdesk used ComboFix to correct the problems. I have been able to duplicate the malware (installed it on another PC), and with the malware the SalesLogix service still functions. However, after running ComboFix, although the service is still running, it no longer does what it should.

The service is called SLXSystem. It is a blackbox, so I don't know exactly how it functions, but the functionality is this:

1. When a user is using SalesLogix, changes they make to the database are also written to text files called queue files.
2. The queue files are stored in C:\Docs and Settings\All users\Application Data\SalesLogix\Sync|QUEUEFiles.
3. The SLXSystem service scans that directory for files that have the appropriate name:
xxxxx-xxxxxxxxxx.qts_<servername>_<listeningPort>
I.E.- 100421-212847289.qts_ALA-SLX-003_1706
4. It then tries to find the server, ALA-SLX-003, and connects to the port, 1706, and copies the file there.
5. It then deletes the file from the source directory.

What happens now is ..... nothing. The files just sit there. They are not copied to the server, nor removed. I have tried "Repairing" the network connections, run winsockxpfix.exe, run the reg fixes recommended for the malware, un-installed/ reinstalled SalesLogix, run some TCP/IP fix routines, run the Window... Read more

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Hi
 
Over the last few months, I have been recovering from a very nasty situation where my XP Pro SP3 computer was hacked, attached to a mysterious network and and infested with all sorts of malware and trojans and other baddies.
 
I think that I have cleared most of the infections which I have had to do on my own but there is a stubborn hiden rootkit/program which still persists.
 
I explain my situation in this link which I hope you don't mind my posting rather than repeating it here
"http://superuser.com/questions/701989/windows-xp-pro-sp3-stop-changes-to-security-software-registry-keys-set-by-unk/703109#703109"
 
In using  Combofix (I know one is not supposed to without instruction but I've had no other options) the problem arises that when it reaches the stage after any deletions are done and for it to reboot the computer, nothing happens and it just hangs.And of course in restarting it normally Combofix does not restart and complete.
 
I have also found that \??\ is added to the image path of the catchme program in my user temp folder which to me would indicate one of the reasons for it not to continue its work.
 
Can anyone confirm that this would have an effect on it?
 
I have also tried all the other anti-rookit programs to no avail apart from avz4 which identifies these hook entries:

1.1 Searching for user-mode API hooks
 Analysis: kernel32.dll, export table found in section .text
Function kernel32.dll:CreateProcessA (99... Read more

Answer:Combofix not working properly - long story

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
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Relevance 41.82%

I had a nasty virus and used combofix to remove it. Avast was running when infected. I used Malwarebytes that couldnt find it. Now my usb printer isnt found. I have moved the usb keyboard to the front of the tower and it is working. I was noticing issues with usb ports prior to the removal now regardless of where I move the printer it will not install. I had deleted the drivers and downloaded new ones. It will not find it even though it is plugged in. I have tried moving it around to different ports to no avail. Recovery management wont work. I have started it and it goes thru the 1st series of questions. Restarts then nothing. I am using Emachines desktop EL 1200. Thanks for your help.

Answer:virus removal with combofix now usb ports not working

ComboFix 12-10-09.01 - Owner 10/10/2012 19:44:37.1.1 - x86 MINIMAL
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2814.2554 [GMT -4:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
.
WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\muzapp.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-09-10 to 2012-10-10 )))))))))))))))))))))))))))))))
.
.
2012-10-09 01:05 . 2012-10-09 01:18 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2012-10-08 17:32 . 2012-10-08 17:38 -------- d-----w- c:\documents and settings\Administrator
2012-10-08 15:04 . 2012-10-08 15:04 -------- d-----w- c:\documents and settings\Owner\Option
2012-10-01 16:05 . 2012-10-01 16:05 -------- d-----w- c:\program files\Common Files\HP
2012-10-01 16:04 . 2009-08-17 18:34 372736 ----a-w- c:\windows\system32\hppldcoi.dll
2012-10-01 16:04 . 2009-08-17 18:26 716288 ----a-w- c:\windows\system32\hpwwiax9.dll
2012-10-01 16:04 . 2009-08-17 18:26 593920 ----a-w- c:\windows\system32\hpwtscl5.dll
2012-10-01 16:04 . 2009-08-17 18:34 309760 ----a-w- c:\windows\system32\difxapi.dll
2012-10-01 16:04 . 2009-08-17 18:26 315392 ----a-w- c:\windows\system32\hpwvst01.dll
2012-10-01 16:04 . 2009-08-17 18:26 452408 ----a-w- c:\windows\system32\hpzids01.dll
2012-10-01 16:04 . 2009-08-17 18:34 16496 ----a-w- c:\windows\system... Read more

7 more replies
Relevance 41.82%

Hi,

A few weeks ago, this windows xp pc started working slowly while playing facebook games and youtube videos. I have antivirus installed (Norton trial version). I tried uninstalling the Adobe Flash, installing older versions, clean uninstall, unistall&reinstall drivers, mozzilla firefox, but nothing seems to work. I downloaded Malwarebytes and doesn't work to run it, the error says: System cannot find the path specified. I tried to follow some instructions from malwarebytes website, like running rkill and some other things, but still doesn't work. I tried to install Combofix but I get an NSIS error: Error launching installer.

Here you have the FRST.txt log:
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:31-08-2015
Ran by Sabin (administrator) on MUCA (04-09-2015 11:55:19)
Running from C:\Documents and Settings\Sabin\My Documents\Desc?rc?ri
Loaded Profiles: Sabin (Available Profiles: Sabin & Administrator)
Platform: Microsoft Windows XP Professional Service Pack 3 (X86) Language: English (United States)
Internet Explorer Version 8 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(ATI Technologies Inc.) C:\WINDOWS\system32\ati2evxx.exe
(ATI Technologi... Read more

Answer:Adobe Flash not working, Malwarebytes and Combofix can't run

2055-06-15 01:37 - 2001-08-23 15:00 - 00070656 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\korwbrkr.dll
2055-06-15 01:37 - 2001-08-23 15:00 - 00059904 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\imkrinst.exe
2055-06-15 01:37 - 2001-08-23 15:00 - 00057398 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\imjpdadm.exe
2055-06-15 01:37 - 2001-08-23 15:00 - 00053248 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\nextlink.dll
2055-06-15 01:37 - 2001-08-23 15:00 - 00048256 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\w32.dll
2055-06-15 01:37 - 2001-08-23 15:00 - 00047066 ____C C:\WINDOWS\system32\dllcache\ksc.nls
2055-06-15 01:37 - 2001-08-23 15:00 - 00045109 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\imjpuex.exe
2055-06-15 01:37 - 2001-08-23 15:00 - 00044032 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\imekrmig.exe
2055-06-15 01:37 - 2001-08-23 15:00 - 00041600 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\weitekp9.dll
2055-06-15 01:37 - 2001-08-23 15:00 - 00038912 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\sm9aw.dll
2055-06-15 01:37 - 2001-08-23 15:00 - 00036927 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\padrs411.dll
2055-06-15 01:37 - 2001-08-23 15:00 - 00031744 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\smb6w.dll
2055-06-15 01:37 - 2001-08-23 15:00 - 00031744 ____C (Microsoft Corporation) C:\WINDOWS\system32\dllcache\sma3w.d... Read more

3 more replies
Relevance 41.82%

A few days back my graphics card showed 97% activity and was up to 70 degrees Celsius while idle (normally 30 degrees Celsius)
 
I started looking trough different forums and finally found a post about a computer virus that uses your card to farm bit coins.
In the same post combofix was mentioned as the best way to get rid of it so I downloaded it (did not read the warning, I just created an account here and I just saw that you shouldn't use combofix right away)
 
Anyway, right after combofix was done my activity was back to 0%, fan speed went down and temperatures were back to normal.
 
1 day later I start my computer and my fan goes crazy again so I try to start amd cataclyst center to see my activity/temperature but it gives an error when I try to start it.
 
error:
 
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-statix\cli.exe
 
A device attached to the system is not functioning.
 
I am using Windows 8 with the default virus scanner (windows defender)
scanned my PC about 3 times now and nothing found.
 
I have also included the DDS file
 
Please note that I am new to this forum, I hope my problem is formatted correctly and also note that my English is not very good.
 
 
:UPDATE:
 
AMD's Cataclyst center randomly worked again but the virus also seems to be back.
After I closed a process named "AMD External Events Driver Module (32 bit)" It stopped going crazy with my gpu activity.
This is a different proces... Read more

Answer:used combofix, cataclyst centre not working anymore

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Relevance 41.82%

Ok so I was badly infected with the google redirect browser hijack which was also preventing me from running Spybot, Malwarebytes and nothing was showing up in Avast or AVG (running AVG now, was running Avast when I first got infected a couple of months ago, not running both together). So after doing some research, I foolishly ran Combofix without taking advice first. It cleared up the infection but now, my internet isnt working properly. Initially it wasnt working at all but I realised that it had changed my IP from automatically detect to use specific. I changed that back, the internet is working but not properly. In both Firefox and Chrome I get the 'problem loading page error' and need to keep refreshing the page 10-15 times before it will load. And if the pages do load sometimes they are just plain text on a white background and I again need to refresh it a few times to get the full page to load. However, once a website loads, it works fine moving through sub pages with only the occasional hiccup. Other non-browser based internet such as steam or antivirus updates work more or less perfectly with only an occasional restart of the program required.

I have reset the ip stack and winsock fix (I can do it again if required) but that hasnt helped.
I am attaching the Combofix log below. Please have a look and let me know what I should do next. Thanks

Answer:Internet not working properly after running Combofix

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Relevance 41.41%

I just loaded firefox and it worked for a bit and then it just wont load the webpages now. almost as if I dont have any occection to the net. So I thought it was the network card, so I tired the regular internet explorer and nothing came up. Same issues as firefox. So then I tried the 64bit version of explorer and its working.. does anyone know why firefox does NOT want to work? i even deleted everything and reloaded it.:cry

PLEASE help me haah I dont want to use IE, I need my firefox.
 

Answer:Firefox on Vista 64bit not working..

Also I just downloaded Opera and it still isnt working neither. just this IE 64 bit is working.. I turned off the windows firewall and defender and still nothing.
 

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Relevance 41.41%

Whenever I open the "My Videos" library which is linked to a Movies folder on an encrypted drive the explorer crashed.

Only then but reproduceable.
It worked fine for the first few days.
I can still get to sub directories if I type in the path directly.
The page loads even with thumbnails but then crashes.
I have 64bit RC1

Does anyone have an idea what this might be?

Edit:
Ahh, windows now shows me a problem with the ffdshow codec. Tried to update it to beta 6 but didnt help. But maybe thats because I dont have a clue what to select in the install dialog. I just dont understand codec stuff.

Answer:Explorer stopped working (64bit RC1)

Uninstall the ffdshow codec and see if that fixes it.

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Relevance 41.41%

Hi there,

I've looked over the forums and google but I really can't find anything that is exactly like my situation.

I was editting a pdf with Nitro PDF and I got the blue physical memory dump screen and a restart. After the restart, 'windows problem center has stopped working' followed by a couple other start-up programs. I then go to access IE and I get the 'not connected to the internet' screen (which I am connected) followed by 'IE has stopped working' when I close it. This happens (stopped working error) when I close a list of programs like iTunes, my virus scanner but not Acrobat Reader or Microsoft Word.

I am wondering if anyone has a solution or can tell me what information/tests (whichever I'm able to run) I can do to provide you with more information.

Cheers!
 

Answer:Vista 64bit '..has stopped working' - HELP!

Sorry, I'd like to add that I've had this problem once before and a simple system restore worked. That is not the case this time- a system restore does nothing.
 

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Relevance 41.41%

need some help here. with firefox 41.0a1 x64 my java loads just fine however due to outdated version there are few website giving me issue. such as thessdreview.com or pcfinancial transaction history showing me only blank page. currently with firefox 64bit and java 64bit installed. java 32bit is also installed but its for IE and Chrome.

by upgrading to 43.0a1 x64 and above, I was able to view those website just fine however Java no longer works. by not working I mean to say its not showing in plugin section via "add-on -> plugin".

I have tried a few things below which didn't help:
- updating java
- replace pluginreg.dat
- editing registry for firefox
- tried fresh firefox (safemode)

I can get flash to partial work by using firefox 43.0a1 x86 32bit and above however flash loads and then gives error saying corrupted.. when comparing 43.0a1 x86 and x64 with both installed, I run 32bit will see java under plugin section however x64 just doesn't show it for w/e reason..

I am at wit end pls help, any suggestion would be great.

Answer:firefox 41.0a1 64bit above java isn't working

bump.. any help?

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Relevance 41.41%

Hello,

I just installed a new version of windows 7 64bit Ultimate. I am currently having an issue with obtaining a IP address using DHCP. I can connect using a Fixed IP address. Windows defaults to 169.X.X.X address and subnet mask of 255.255.0.0.

Any Ideas Of what could be the issue.

Machine has all latest patches and is fully registered licience

Thanks

Answer:DHCP - WIN7 64Bit - Not Working

Have you tried Control Panel, Windows Firewall, Troubleshooting my network while using DHCP?

Is DHCP Client started in Services?

5 more replies