Computer Support Forum

"Windows Password-Reset" screen prevents booting into the OS or safe mode

Question: "Windows Password-Reset" screen prevents booting into the OS or safe mode

A family member has come to me requesting help with a computer problem. Unfortunately, as she lives a few states away, I can't just pop in there to help. As of a few days ago, whenever she tries booting up her Windows Vista PC (an off-the-shelf HP desktop), she is greeted with the following screen:If the image doesn't show, it's a screen that shows an icon of a padlock, the words/logo "Windows Password-Reset", and a box that says:"Choose the userChoose the user whosepassword you want to reset:AdministratorGuestMy Relative's UsernameOkReboot"I was told that her account/username doesn't have a password, and that if she clicks on "Ok" she's prompted for some sort of authorization key. Choosing to reboot takes her back to that screen and she's not able to get to the OS.I tried directing her to get into safe mode via the F8 key, but she claims she can't; this screen pops up immediately as soon as she resets the computer or turns it on.Any ideas of what to do and where to start with this one?Thanks in advance.

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Preferred Solution: "Windows Password-Reset" screen prevents booting into the OS or safe mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: "Windows Password-Reset" screen prevents booting into the OS or safe mode

What happened prior to this?

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I was on my laptop organizing all the files when I accidentally unplugged the power cord resulting in it turning off.

When I turned it back on it flashed the blue screen once and restarded. I kept trying to turn it on and the same thing kept happening.

When I tried running it in Safe Mode it would show the windows files loading screen and continue to the regular loading screen where it would pop up a blue screen that said;

A problem has been detected and windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options suck as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x00000050 (0x8BC40000, 0x00000000, 0x9209FD23, 0x00000000)
 

Answer:Blue Screen Prevents Safe Mode

Hi, STOP: 0x00000050 is usually hardware related - including Ram - Drivers - System files etc.
First try a Start up repair - you will need the install DVD.
Vista repair options
http://tnthelpforum.com/viewtopic.php?f=31&t=177
 

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I was on my laptop organizing all the files when I accidentally unplugged the power cord resulting in it turning off.

When I turned it back on it flashed the blue screen once and restarded. I kept trying to turn it on and the same thing kept happening.

When I tried running it in Safe Mode it would show the windows files loading screen and continue to the regular loading screen where it would pop up a blue screen that said;

A problem has been detected and windows has been shut down to prevent damage to your computer.

PAGE_FAULT_IN_NONPAGED_AREA

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options suck as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x00000050 (0x8BC40000, 0x00000000, 0x9209FD23, 0x00000000)

When trying to run the Windows Vista 32 bit repair disc it says

*** STOP: 0x00000050 (0x8D880000, 0x00000000, 0x88883843, 0x00000000)
 

Answer:Blue Screen Prevents Safe Mode & Repair DVD

I'm running it from a CD on Ubuntu, is there a way that I can repair Vista from Ubuntu?
 

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Hello everyone.

I've had great success with computer problems here in the past and am hoping someone can help me out again. I've read through some of the 'booting to black screen' posts on here, and it seems like I need a Windows XP recovery disk, which I do not have.

A little bit of info on my problem:

I was given a Gateway desktop by a friend when it stopped working for her and she bought a new one rather than dealing with it. She is not a computer person at all, and could only tell me that it stopped working, no other specifics. When I try to boot the computer, the Gateway screen comes on for a second or two, then it goes straight to black screen. I've tried hitting F2 or F8 or F10, but nothing happens. My friend says that she doesn't think that the computer came with a recovery disk, or if it did, she doesn't have it any longer.

Is there anything else I can try, or do I have to get my hands on a Windows XP disk? I don't think I know anyone who has one, so is there anywhere that I could get one online?

Thanks in advance,
~MR

Answer:Windows XP booting to black screen, won't enter safe mode

Black screen...black screen with cursor in upper left corner?Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503 The XP Recovery Console can be downloaded as an .iso file and then burned to CD...which, in turn, allows it to be used to access the Recovery Console commands. What's the model number of this desktop? Should be on the case.Louis

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Hi forum,The screen of my laptop does not work anymore, despite suffering no physical damage. Therefore, from now on I am using an external monitor and safe mode with networking.When booting, the windows symbol appears normally, yet before showing the desktop a crash dump pops.Launch startup repair does not solves the issue, showing no results whatsoever.
 

 cpuz_driver_980 ERROR.zip   63.06KB
  0 downloads

 MONITOR ERROR.PNG   7.3KB
  0 downloads

 SysnativeFileCollectionApp.zip   135.38KB
  0 downloads

 W7F_11-10-2016.zip   70.53KB
  1 downloads
 
additionally

 WIN7-PC-10_10_2016_175326,72.zip   188.36KB
  0 downloads
 
Thank you so much in advance for your help.

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My idiot self put a password on my computer to protect it temporarially, then by gods sense of humor the computer shut down through loss of pwer. But the password didn't save correctly and now I can't get on my account. It's the only user, and whenever I try using safe mode with command prompt, it goes to the user log in screen, which defeats the purpose.

In short, I need to reset my passdword, while not being able to log on in any way through the username. I would rather not have to wipe my harddrive, I have no recovery disc, nor partition for some reason. If I have to I will wipe my harddrive then download win7 again, but I need to know how to do that first. Any help?

Answer:Password reset, unable to access new computer, safe mode not working

Hello Data, and welcome to Seven Forums,

The tutorial below may be able to helo with this. It sounds like you may need to use OPTION FIVE.

User Account - Reset Password in Windows 7

Hope this helps,
Shawn

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Hi Folks, I've got an urgent problem.

I have a relatively new Dell Inspiron 1564 with Windows 7 Home Premium 64bit on it. The problems started when I removed Dell's preset "data" extended partition (D:\). I then extended the C: partition where Windows is to the whole drive minus the recovery partition (which I labeled as R:\). A "bootmgr is missing" error happened until I made the Recovery partition as Active (which I thought was very weird in itself). But the laptop seemed to boot as normal.

Then, out of the blue, I turned it on and once past the Dell splash, a black screen with a blinking cursor on the left corner came. I couldn't boot into Advanced options (F8) or Windows at all. I tried using a recovery Windows 7 USB stick that I had and was able to get into System Startup Recovery but this hasn't worked to fix the problem. Messing with the cmd has not helped either. However, I can still get into Windows if I boot to the USB, because it shows "Windows 7 (Recovered)" in the boot menu, which happened after a Startup Recovery. So Windows itself seems fine, its just the boot sector that's messed up. I tried using Dell's recovery feature and reinstalled Windows on the C: partition but this didn't change anything. The problem seems to be the bootmgr is on the R: drive, not the C: drive.

I need to fix this very quickly so urgent help is much appreciated!

Answer:Black Screen with Cursor prevents booting to Windows

Did you try pressing the F12 Key?

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Running Windows XP. Computer won't boot up. Pressing F8 to get into safe mode.Sreen shows up filled with numbers. Is this a virus? Any suggestions? Thank you, Penne
 

Answer:Booting into safe mode I get a screen filled with numbers.

I'm going to move this to the XP thread where it will get proper attention.
 

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how to turn off safe mode

Answer:being in safe mode prevents opening some programs

"how to turn off safe mode"Reboot.

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Windows ME. After booting screen looks like safe mode but apparently is not since it doesn't say safe mode in the corner. Mouse does not work at all  Any ideas?

Answer:after booting, screen appears to be in safe mode, mouse doesn't work

QuoteAfter booting screen looks like safe mode...which means? Everything is very large?

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Hi all,
I think someone called this the "black screen of death," I don't know what it's called. But I enabled this password screen in Win 8.1 safe mode now I want to get rid of it but I can't get past that screen (by pressing f8 again) to get back to the safe mode commands. I have the password and still have access to my computer but it's a pain having to put in two passwords.How can I get rid of this thing? I'm not a techie so if I left any info out that you may need please inform me. Any help is greatly appreciated. Thanks.

Sammi

Answer:Disable Safe Mode Password Screen

What did you do to enable it? You should be able to repeat the process to disable it.

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I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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Greetings.

I'm currently stumped by my Dell Studio XPS 8100's sudden refusal to launch Win10 outside from safe mode.

The computer seems to boot fine, no error messages, the Dell splashscreen appears and goes, the stylized window of Windows appears above the circling white dots, then disappears aswell. Normal so far. Then I get a fully black screen, with perpetually circling white dots, and, after a few seconds, no audible disk access either. And so it stays. Dark. Spinning dots. Forever. The only way to reach the Windows OS is through safe mode.

I've been checking the Administration Tool's Event Viewer. All seems fine, except for :

"WARNING - Broadcom NetLink (TM) Gigabit Ethernet: The network link is down. Check to make sure the network cable is properly connected."

Followed with :

"WARNING - Un filtre TDI (\Driver\networx) a ete detect. Ce filtre n'a pas ete certifie par Microsoft et peut provoquer une instabilite du systeme."
(Yeah, french, sorry. Translatable as "A TDI filter has been detected. This filter hasn't been certified by Microsoft and may provoke a system instability".)

[Edited out, thanks NavyLCDR]

Followed with :

"ERROR - Le service LSM est en attente de demarrage."
(The LSM service is awaiting startup.)

Followed with three times :

"WARNING - Le chargement du pilote \Driver\WudfRd a echoue pour le peripherique SWD\WPDBUSENUM\_??_USBSTOR#Disk&Ven_Generic-&Prod_MS#MS-Pro&Rev_1.03#18E391066476&... Read more

Answer:Can't pinpoint what prevents boot in normal non safe mode.

Do you have anything from Networx installed? Possibly a network monitoring tool or firewall? I would look in the uninstall programs control panel for anything from Networx and uninstall it.

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I have recently used Driver Genius to update some drivers and had a power outage while installing the video card drivers. After the power was restored I could not boot normally (it would go blank after the loading screen goes away before the log on screen comes up.) So I boot into safe mode and install the drivers there, and then restart. It worked after about 12 tries.... Now, it will not load normally at all anymore.
While checking the system error logs, I find that (from 9/26/09 - 9/27/09) I am missing quite a few catalog files in the "system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}" directory. I also have many DCOM errors...

See "SysErrors.txt" in attachments
I have also ran chkdsk with many errors (I assume they are)

See "ChkDskOutput.txt" in attachments.

-----------------------------------------------------------------------

Here's another possible culprit... Leftover video card drivers.... While I thought that my nVidia card somehow fried when the power went out, I put my ATI card in and tried to install the drivers for it, but to no avail... Oddly enough, the only way I could get it to work was by manually installing the drivers. While doing an automated install, I received the error message "Severe: Setup did not find a driver compatible with your current hardware or operating system. Setup will now exit."

What could be wrong???

EDIT: I have a strong feeling it has something to do with my video driver... Read more

Answer:Computer only booting in safe mode... Blank after loading screen on normal restart.

In order for me to boot normally, I must disable my display adapter (ATI) in Device Manager....

I have tried it with both nVidia and ATI cards and I must disable both in order to boot correctly.. I installed them seperatly so there wouldn't be any conflicts.... How am I supposed to get my video card working If I can't enable it...
 

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Hello,
I used a remote support software (log me in rescue) to connect to a PC, this tool has a feature to boot the PC in safe mode.

Afterwards the PC is not booting back up in normal mode, what I've already tried:

- getting to the boot menu with the F8 key, choosing normal boot > same configuration
- start > run > msconfig > checked up 'normal boot' in the general tab > in the boot.ini tab removed the hook from safeboot > apply > reboot

after the reboot the PC starts again in safe mode and the hook for safeboot is back again

clueless,
john
 

Answer:Windows XP always booting in safe mode

I am also clueless, regarding logmein rescue.
It seems basically in many respects to be remote desktop help.
However, unless anyone else comes in who has knowledge of the program, the place to get the answer is presumably
https://secure.logmein.com/US/solutions/personal/access/

Have you checked the boot.ini file.
Any chance the program has altered that.
 

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I am having problems, my Windows 8 is not booting in safe mode, i want to roll back some driver that causing some problems

Answer:Windows 8 not booting in safe mode

Try this:Fix: Safe Mode not working in Windows 8 | 7

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My Windows 7 keeps on booting into safe mode.I had Windows 7 service pack2 but now can't find it

Answer:Windows 7 keeps on booting into safe mode

Try pressing f8 on boot and choose "last known good configuration"

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Hi there. Noob with first post so please be gentle...:wave:

When closing down my computer, the power lead became accidently disconnected. Since then the computer has not booted - it goes as far as the safe mode screen, but then whichever option I choose it either restarts or you get a list of drivers loading then it hangs.... I get no error messages at all.

I've put the recovery disc from the manufacturer in but it doesn't give me the option of fixing XP (it's XP Home BTW) but gives me the option to reinstall which presumably will format the drive and lose all my data.

The computer finds the hard drive when it initially boots, although I've used a utility to check the hard drive which says it can't find a drive!!!

I'm really worried that I am going to lose my data (it's been a while since I backed up everything), and am not sure where to go from here.

The machine is an Athlon64 with 2.5GB RAM. I'd be grateful for any advice anyone can give....
 

Answer:Windows XP not booting from safe mode

Reset your Bios first thing to do.
 

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I was playing Star Wars the Old Republic, and I hit the 'windows' key. It caused my resolution to change to a frequency that's out of range of what my monitor can support. Now my computer boots into "Out of Range" as soon as the circles that blip around at startup go away. I am trying to boot into safe mode using command prompt having booted windows off of my disk.I am trying to use the bcdedit commands to allow the F8 key to work again so that I can get into safe mode. However, none of them are working. I am starting out in a command prompt screen that looks kind of like thisSelect Administrator: X:\windows\SYSTEM32\cmd.exe---------------------------------------------------------------------------------------------------------------------Microsoft Windows [Version 6.3.9600]X:\Sources>So far I have tried using these commands -bcdedit /set {bootmgr} displaybootmenu yes
bcdedit /set {default} bootmenupolicy legacyWhen I do these it says things like "The Boot Configuration data store could not be opened. The requested system device cannot be found."I notice on all these videos of people doing this stuff that it begins with showing C:\Windows\System32 Is that what is messing me up, that I'm starting on X:? I haven't done this stuff in so long I have forgotten how to get into the System32 anyways.

Answer:Need help booting into windows 8 safe mode

If you are booting from your disc, there is an option in Recovery that can get you into Safe Mode, or is there a reason you want or need to do it from a command prompt.
BTW: I don't know how to do it from a command prompt as I've never had any call to do it that way.
Lastly, if I remember correctly, the option for the Advanced Start up is on the third page of the Recovery area.

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Hope someone can help here. Have an Acer PC that had been in my step-father's insurance office. It's build date is 9/21/05. AMIBIOS says 08.00.09. Intel Pentium 4CPU, 3.00 GHz, Speed 3000 MHz, Coun1, System Memory 480MB (in case you needed any of that! LOL). Anyway, a woman who worked for him used this puter and I can't get past the sign on screen because I don't know her password. No way to call and ask because of bad blood there (argh), so I'd like to override it or to start in safe mode. I tried F8 on startup, but it didn't work like it does on my Compaq. Hit ALT/F10 to try and get into Factory Restore setting menu, but it didn't come up. Would like to reset to the original build date or restore system altogether (?) if necessary. Any ideas how? Thanks for any info forthcoming. :confused
 

Answer:Override Acer password screen or start in safe mode

http://pogostick.net/~pnh/ntpasswd/.
 

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I have an IBM ThinkPad, running Windows XP Professional. While working online last week, The screen suddenly went blue and gave an error message (unfortunately, I don't recall what it said). I attempted to restart, but could not logon. I shut down, then removed the battery. A few hours later, I reinserted the battery and tried to boot back up. I now receive the following error messages:First -Services.exe - Application ErrorThe instruction at "0x00096e80" referenced memory at "0x00096e80". The memory could not be "written".Click OK to terminate the programClick CANCEL to debug the programSecond, appearing behind that error message, is the logon screen. I enter my password and the logon screen disappears. A few seconds later, another error message pops up:Data Execution PreventionTo help protect your computer, Windows has closed this program.Name: Boot Acceptance Application for RegistryPublisher: Microsoft CorporationData Execution Prevention helps protect against damage from viruses and other security threats. What should I do? CLOSE MESSAGEIf I click on the underlined "What should I do?" link, it brings up a help screen. Through that screen, I am able to follow another link which brings up my browser window, and I am able to access the internet. If I 'X' out that error window, I get yet another pop up error message:Boot Acceptance for RegistryBoot Acceptance Application for Registry has encountered a problem and needs to c... Read more

Answer:Laptop virus infection prevents complete logon, even in Safe Mode

By the way, I was in the habit of routinely running Spybot S&D, Malwarebytes, and ccleaner on the Thinkpad mentioned above. The last time I ran them (the day before the crash), they reported no infections, and no registry errors. This thing caught me totally off-guard.I'm going to take a quick detour while I wait for help with the original issue:I am currently using an old Compaq Presario desktop, with Windows ME, to access the internet. I'm afraid using the Thinkpad, even though I can force an internet connection, will just keep the virus floodgates open. In the meantime, I am wondering if anyone can recommend an alternative to Malwarebytes anti-malware. That program is not available for ME, but I don't want to leave this PC unprotected. (I do have Spybot S&D and ccleaner installed, but they don't catch everything.)Thanks!

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I'm having a panic attack. I uninstalled bitdefender trial, as I was not pleased with it, and was going to go back to Panda AV. I rebooted my W7 machine, and it forced itself into safe mode, and the kind of safe mode that the wifi doesn't work. And I tried & tried to make the Windows 7 start windows normally, but it keeps going back to the same safe mode.

Am I kind of screwed here in this situation?
 

Answer:Windows 7 suddenly starts booting into Safe Mode always

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Today while I was on the computer, all of the sudden everything became extremely slow. I restarted the computer but it refuses to go past the loading/logo screen. I tried entering safe mode but when I enter it's EXTREMELY slow and it takes really long just to open a window etc. Does anyone know a quick solution? (I already attempted to try and backup files but it's too damn slow to even bother.) My computer is Windows XP Service Pack 3.
 

Answer:Windows not booting - safe mode super slow

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Hi.
 
Yesterday my machine froze and I had to so a power off restart. Since then it will freeze during boot up, not always in the same place. Sometimes at the login screen, sometimes gets as far as loading the desktop, but it freezes every time.
 
If it gets as far as the desktop I am able to press alt-ctrl-delete and then click Task Manager but at this point the start menu and taskbar disappear.
 
System restore fails. I have also noticed that nothing seems to be being written to event logs.
 
If I do a diagnostic startup so that no services are running the system will boot into normal mode.
 
Works satisfactorily in Safe Mode.
 
Spec is HP dx2400 PC, Intel Core 2 duo E7400 processor, 3.25GB ram, running XPSP3.
 
Thsi is very similar to a problem I had last year:- http://www.bleepingcomputer.com/forums/t/516204/windows-xp-programs-will-only-work-in-safe-mode/
 
Perhaps foolishly, I have run the windows repair software from tweaking.com and it has made no difference.
 
Any help would be greatly appreciated. I know I need to move on to Windows 7 but this machine runs legacy software which will not work in W7 even in xp mode. I will make it an 'offline' workstation once the error is fixed.
 
Many thanks,
Andy.

Answer:Windows XP issue - Booting fails except in safe mode

Andy,
 
If your machine has Microsoft Security Essentials, this looks like your issue:
 
http://hothardware.com/News/Coincidence-Or-Accident-Microsoft-Security-Essentials-Bug-Rendering-XP-Machines-Hamstrung-Like-A-Virus/
 
I have a friend who has 3 different machines where it is happening as well.

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Hello,

Short version is in the subject. Now here's the long version. I'm on the damaged Sony VAIO laptop running on windows 8.1 with at least 100 different problems. Mostly pertaining to disappearing DLL files. That's not my current issue though, right now the problem is that I can't boots the system. It stuck on an endless loop. Please forgive any typing or grammatical errors as I'm communicating this through a phone. Basically several programs weren't loading and the system was crashing frequently, so I went to device manager to see if I could update any drivers. That said they were all up to date, which I knew not to be true as I hadn't use the laptop in probably a year. So I used the third-party software driver booster 2 and it updated 15 of my drivers.

That seemed to take care of most of the problems, but after a restart the audio became weak garbled and distorted. So first I tried to roll back the driver but found I couldn't, so stupidly I downloaded a Pack of drivers for my audio device. Upon the next restart, it wouldn't start up and would stay in an endless loop restarting over and over. After googling The error on my phone, I found that the fix required entering safe mode and removing the driver. On attempting to do so, I found entering safe mode is nearly impossible on windows 8.1 on a Sony VAIO. First off hitting F8 does nothing on windows 8.1's boot, so I entered the bios menu and switched from you EFI to legacy boot, and that caused it to s... Read more

Answer:Booting in safe mode on windows 8.1 on a Sony vaio

Oh, additionally I'm aware my profile information is badly out of date. I had to login through the phone though, so I hope you'll forgive that.

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Hi! I had a malware and decided to run malwarebytes anti-malware in safe mode. The problem was that my computer took too long to boot up before it lets me choose my operating system (i also have linux mint installed, just FYI) and I didn't want to wait 10 minutes just to miss hitting F8 so I changed msconfig to automatically load in Safe mode, so i went ahead and checked that. It booted up fine in safe mode, malarebytes found nothing (I also ran this in normal windows right before...again just FYI).

Now the problem is that I cant get out of safe mode. I tried changing msconfig back but it wouldnt save the settings and the check box that I had checked on normal windows (on the second tab) was unchecked and wouldnt even let me interact with it. I even tried selecting 'normal mode' on the first tab. Anything I did to it would result in a message saying 'windows configuration could not be saved' or something (I'm at work, I don't remember exactly what the message was but I will post it later) after I clicked ok or apply.

I also waited and pressed F8 to select how I wanted to boot and went to normal mode and it still went into safe mode. I tried repairing too but it didn't even find an operating system on my computer, but that probably has to do with the fact that I use linux to boot up.

Any ideas on what to try next?

Thanks in advance

Answer:Windows keeps booting in Safe Mode after msconfig change

To Remove Linux take look at this post:
Error 0xc0000225 on boot

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In order to make AD driven user's password request to be resolve automated. we wanted to have reset link or button on windows log-on screen, please guide incase same functionality is available or we need to customize windows.
Whenever the situation come that use forget his/her password or lock after expire date then we want user should reset his/her password from window's log-on screen. So to customize and put reset password screen on Log-on screen please give any idea if functionality
is already available or any program if already written by someone...

Thank you in advance

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Relevance 71.75%

So about an hour ago my computer decided to crap out on my, when on reset my ASUS informed me that there was a power surge and was prevented. But now all I can do is access my OS via Safe Mode even if I choose to "Start Windows Normally". If I do it simply forces it into Safe Mode again. I'm at a complete loss if this is a software problem (I'm hoping so). Or if my motherboard or something else internally has been compromised or damaged when said surge happened.

Any thoughts on this or possible solutions?

Answer:Power Surge detected upon reset, windows 7 only starts up in Safe Mode

Try unplugging the PC from the mains power for a minute or two. Also try loading defaults in BIOS.
Option 3 - Step 6 - Safe Mode

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Relevance 71.34%

When I try to boot my Dell Latitude E6410, it moves past the product screen, but never shows the windows logo, or boots.. I've tried going into safety mode, but can't, the screen just shows a blinking cursor after the dell screen. can anyone please help me? I'd greatly appreciate it.
 

Answer:Booting error; Windows 7 won't start or even enter safe mode

Try and download an ubuntu live cd image. If your laptop boots straight in ubuntu then you will know that your hardware is ok and you can reinstall windows 7 with out worry. whilst you are in ubuntu you can plug in an external hard drive at the same time and backup all of your files pre the w7 reinstall!
 

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Hi, I am here once again as my computer has decided to die again.

The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32\DRIVERS\DISK.SYS and then just bluescreens and restarts again.

Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.
If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.

Answer:Windows restart loop while booting. Safe mode crashes.

Work through these steps for Troubleshooting Windows 7 Failure to Boot

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Hi,
 
I've been using Win7 Ultimate 64bit since January without encountering any problems, until last week that is...
Probably due to a virus or screwed up installation of "Intel Rapid Storage Technology driver and utility" it refused to boot. Repair was not working, neither was safe mode iirc.
I eventually managed to "fix" the problem by choosing the "boot with last known working configuration".
However after another reboot yesterday, it stopped working again.
 
I tried booting into safe mode and got stuck at aswrvrt.sys which lead me to this thread: http://forum.avast.com/index.php?topic=120531.165
After renaming it on my working Ubuntu install (same ssd) it got stuck on (another avast file) and then on classpnp.sys
 
I tried at least 3 different methods of creating a bootable USB stick (2 different sticks) with an official ISO of Windows 7 Ultimate 64bit (X17-59465.iso) including the Windows DVD Download Tool and rufus_v1.3.4 with both MBR and GPT partitions.
I can get my computer to boot from it, but it always gets stuck at "Starting Windows" Bootanimation (with the glowing windows logo), same as the original problem, and I can get no further, thus I can not run FRST64.exe
So there seems to be no way to repair my W7 install or even set it up new. I don't have an optical drive on this computer either, so USB stick is the only way to go.
 
So essentially I think I've tried everything I can come up with to no avail, a total system scan... Read more

Answer:Windows 7: not booting, safe mode fails - possible virus infection?

Ok, so I finally managed to get windows working again by following these instructions: http://superuser.com/a/560105/263684

 
The most frequent problem of my Windows 7...
It can be consequence of bad drivers, or bad/half updates.
Sometimes it can happen if you plug any device while system is booting.
It can cause if you/any program changes some registry settings...
There's an interesting thing: most of all it happens if you haven't activated your OS.
But there's no need to reinstall your OS!
If I see this, I do these steps:
The only thing you need is to gain access to your hard drives.
You can use any NTFS boot-disk (such as LiveCD , Hiren BootDisk ) for it. After you can access your hard drives, do these steps:
1)Go to this folder: C:\Windows\System32\Config
2)Create some folder and COPYthese files (for backup):
SAM,SOFTWARE,SECURITY,DEFAULT,SYSTEM
3)Copy files SOFTWAREand SYSTEM from directory C:\Windows\System32\Config\RegBack toC:\Windows\System32\Config and Restart your PC.
Now it must work fine.
If it's still hanging, then do 1st and 3rd steps, but copy these files: DEFAULT,SECURITY,SAM. Then all your registry will be restored.
OK. Now it'll work fine.
You can also check your drivers and update them. Or download DriverPack Solutions and let him do it all.
(ClassPnP has NO MATTER here. It was LOADED, and the problem is in the NEXT driver which is being loaded. To find what caused the problem, use any tool (I th... Read more

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Relevance 71.34%

My Dell E521 with XP is behaving strangely and I'd appreciate some help to get it restored
 
1) Chrome is not able to access the internet but IE and Firefox can ! Chrome comes up with " Connection Refused" error
2) I am not able to boot Windows in Safe mode. I  used XP CD to recover the Boot.Ini file but it worked only temporarily
3) Scanned with Microsoft Extensions, AVG free but found no virus. 
4) Not able to update virus definitions
5) I am able to boot in Normal mode but am not sure what I am getting exposed to

Answer:Chrome cannot access Internet and Windows not booting to Safe Mode

 
Let's have a look...
 
 Install and run MBAM
Information about MBAM: http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial
If this scan has been done, please post the the log into your next reply.
 

  Running TDSSKiller to obtain log
 
Note: Don't cure or delete a threat, but choose skip for all instead.
Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

In the Additional options: Check Detect TDLFS file system
Click Start Scan and allow the scan process to run

Choose for all threats to Skip for all of them.
Click Continue
Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)
===================================================
 
 ESET Online Scanner
==================
Note: If your AV is blocking Eset online scanner, please temporarily disable your AV.
 
I'd like us to scan your machine with ESET OnlineScan This process may may take several hours, that is normal.
Hold down Control and click on this link to open ESET OnlineScan in a new window.
Click the  button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer.... Read more

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Hi,

I have a password that I use for Microsoft Live, Skype and Microsoft OneDrive.

On my computer I do not use a password, only pin code, but I am sure that it was my OneDrive password that was used when I created the account.

Why is my password not accepted when booting into Safe Mode?

Thanks.

More replies
Relevance 70.52%

Hello everyone,
 
Please bear with me here as I attempt to explain all of the issues I'm having with my computer right now. I'll try to explain everything as throroughly as possible, but if you need more information and/or log files to provide a more accurate solution, just let me know.
 
For starters, I am running an HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32-bit) installed. (Service pack 2.) About 6 months ago, I recovered this laptop from what I believe was the conflicker virus (kept redirecting pages, stopped updates and antivirus programs, etc.) and I managed to get Windows Update up and running again. My Help and Support wasn't working though, it was only working in Safe Mode, so I did some research and tried a bunch of suggested fixes (updating the registry, etc) and got that to work again as well. I am not sure if one of the diagnostic tools that I used while fixing Help & Support might have caused the problems I am having now (as I literally tried everything under the sun until I got it to work), but my Windows Update is not functioning correctly again, amongst other things.
 
A couple of weeks ago, I installed some updates and restarted the computer, but the updates didn't finish installing during reboot. It said the usual "Configuring Updates, do not turn off your computer," but never showed percentage complete or anything. It restarted, and when I opened Windows Update, it said the last time I checked fo... Read more

Answer:Problems with Windows Update, running sfc /scannow, and booting in Safe Mode.

Hi,
 
i had the same problem a couple weeks ago.
 
I was googling so much, but in the end, solution was very simple.
Program tmpFix worked fine for me, and issue was removed.
After download just extract and run START.vbs, then reboot computer and it should be ok.
 
You can download tmpFix from here: http://uptobox.com/o0jx98q3y3ue
 
Cheers

6 more replies
Relevance 70.52%

Hello everyone,

Please bear with me here as I attempt to explain all of the issues I'm having with my computer right now. I'll try to explain everything as throroughly as possible, but if you need more information and/or log files to provide a more accurate solution, just let me know.

For starters, I am running an HP Pavilion dv6000 series (dv6748us to be exact) with Windows Vista Home Premium (32-bit) installed. (Service pack 2.) About 6 months ago, I recovered this laptop from what I believe was the conflicker virus (kept redirecting pages, stopped updates and antivirus programs, etc.) and I managed to get Windows Update up and running again. My Help and Support wasn't working though, it was only working in Safe Mode, so I did some research and tried a bunch of suggested fixes (updating the registry, etc) and got that to work again as well. I am not sure if one of the diagnostic tools that I used while fixing Help & Support might have caused the problems I am having now (as I literally tried everything under the sun until I got it to work), but my Windows Update is not functioning correctly again, amongst other things.

A couple of weeks ago, I installed some updates and restarted the computer, but the updates didn't finish installing during reboot. It said the usual "Configuring Updates, do not turn off your computer," but never showed percentage complete or anything. It restarted, and when I opened Windows Update, it said the last time I checked for u... Read more

Answer:Problems with Windows Update, running sfc /scannow, and booting in safe mode.

It could be a hard drive problem but you definitely have some corruption. Check Disk - chkdsk

If that doesn't work I would do a repair install. I think that you have exhausted everything else. Repair Install For Vista

As for the restore points it is a good idea to purge them after a virus since it could have infected a restore point.

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Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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I have a PC that was being used at my business. I do not know the password, the former employee doesn't know it and wasn't able to reset it. I do not have the recovery disc. I found a program that will help me resolve this but my PC is in safe mode and I don't know how to get out of it without being able to login into Windows. Please help!

Answer:Windows 8 stuck in safe mode - no password

Hello Wyatt, and welcome to Eight Forums.

You should be able to use one of the options in the tutorial below to start Windows in normal mode again.

Safe Mode - Start Windows 8 in

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Relevance 69.29%

Hi
I need help please.
I'm helping an elderly gentleman with his Windows XP desktop, he's forgotten the password and we're unable to get into safe mode ( it loads files then restarts) - don't really want to wipe it - can anyone help?
thanks


I have been a member of Major Geeks in the past but have forgotten my original password duh! so re-registered, which is why I have no history of posts...
 

Answer:Windows XP Password forgotten and Safe Mode on loop

Most forums will not provide password help due to the problem of proving ownership of the PC, but you could try this site: http://www.nirsoft.net/password_recovery_tools.html
 

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Some people were fired from my friends office and they gave away the old laptops only when I try to log on it asks for a password. Just to load windows!!! My friend says this is only for the network (her office) and if I remove it I can use the computer. I don't understand how to do this!!! It's a gray pop up box that says username password and log on to. Log on to is a drop down menu displaying her jobs network. I'm trying to use it for home use not Internet so how do I disable or get around this? Even in safemode the box pops up asking for username and pw but my friends boss doesn't know which person previously accessed this computer. Help!!!!
 

Answer:Windows xp pro with sp2 - no domain password can't access anything even safe mode!!!!

How do u just get it to login but not join the networks
 

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Ok.1 - WHY would after months & months of being able to use this computer - All the sudden - it won't let me use it & wants a Windows password?     Why would it all the sudden be asking for it?The username is indeed mine - but I have no idea what the password is - I've not encountered this screen before as far as I know.    What would've happened to where all the sudden I can't get on due to this?2 - Now, I try to press f8 & enter thru safe mode - as my techie suggests ---- but I still come back to this same screen -    If I don't get to this screen -    Selecting Safe Mode brings up a bunch of DOS looking Jibberish with no prompt.   What in the world do I do with that?I guess I'm going to have to PAY for my techie to come for a home visit.     If you could advise me what this Safe Mode jibberish is & what I do I'd be much appreciative.   Otherwise, can you tell me WHY it would all the sudden be asking for the windows password when it's gone right by this & worked well for months & months?All I can say is that I did not steal this computer - tho I don't expect anyone will believe me.In lieu of telling me how to get thru, could you please HINT as to why this is all the sudden stopping me?    or what this safe mode dos looking jibberish is & what to do about it.    I'm tired of booting this thing over &... Read more

Answer:Windows Password - Safe Mode Weird Jibberish!

The safemode gibberesh is normal...you have to be patient and let it load all the way.If safemode has not been used in a while this can sometimes take 3 or 4 minutes....Another thing you can try is when prompted for a password if there never was one just try hitting Enter and see if this let's you continue.I have no explanation for why this would happen all of a sudden except that it's Windows....

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I guess my situation is the exact reason why one should back up information often.I have forgotten my safe mode password for my laptop. I havent used it in a while and cant remember any of the passwords on it. It only has one user and I can easily enter the Bios but dont know of any way of using it to reset user passwords if there even is a way. I was told my only solution is to re-install OS but that is not an option as i NEED the information stored on that hard drive (I know i should have made a backup, doh).I have heard mention of using a second hard drive to reset passwords on the first and it just so happened i had a spare one, so I attached it and came across another issue... My original hard drive is using 7 where as the one i added is XP I have no way of changing the new harddrives OS short of buying another copy of 7 (kinda poor) :/ I dont know if the different OS situation is an issue when relating to my problem as the hardrive recognize each other and I can access files from my original hardrive through my XP hard drive. problem is I have no where to move that data to, thus need to find a way of making that hard drive usable again without losing the info.I also do not know if password reset programmes run from one hard drive can effect the other.I am working on borrowing a friends external hard drive to temporarily copy the files to, but it could take months before I can get my hands on it (overseas friend + must move his data off it to make room, also actively usi... Read more

Answer:Forgot Windows 7 safe mode password for laptop

If you have access to another computer, buy a hard drive caddy from a computer store, take out the hard drive from your laptop, put it in the caddy, connect the caddy via usb to the other computer, and you should be able to access your files by going on users then going on you account's documents and copy them on to the computer.Tell me if any of that didn't make sense.A caddy or hard drive caddy is like a usb enclosure external hard drives use except you can put your own in.I am a hardware guy not a software guy but i try to help.

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Relevance 68.88%

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

Answer:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

1 more replies
Relevance 68.88%

I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps.
Could my registry tweak for sound have something to do with this?
Perfmon /report was run, but it says:


An error occured while attempting to generate the report.



The system cannot find the path specified.

Answer:BSOD booting into full mode, safe mode works stop error 0x0000003b

  
Quote: Originally Posted by nrabus


I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps.
Could my registry tweak for sound have something to do with this?
Perfmon /report was run, but it says:


An error occured while attempting to generate the report.



The system cannot find the path specified.


You have several issues. It might be easier to simply clean install.

You choice, here are the most obvious problems

Avg

Kaspersky

Pctools

Symantec

One or all of the above are causing an issue with tcpip.sys which need to be fixed.
If you decide you want to remove instead of clean install we have the removal tools inks.

6 more replies
Relevance 68.88%

I was working with Adobe After Effects CS3 on my Windows XP and it exported my movie as a 1GB big swf file for some reason. I figured, hey, After Effects has done worse, so I opened it. That completely locked up my computer and I had to hard reset it. I tried to restart it, but it gave me a blue screen STOP error so fast that I couldn't read it, then it reverted back to restarting. Now whenever I try to boot my computer, it immediately sends me to the Windows Advanced Options Menu where I can pick a number of booting options. NONE of the options I can choose from work. Not even Safe Mode or Last Known Good Configuration. They ALL start booting as a computer normally should, then it flashes the blue screen STOP error and starts restarting again, sending me back to the Windows Advanced Options Menu.

NONE of the options work! I cant get to the desktop no matter what, not even in Safe Mode. What can I do??

I have search all over the internet and other people have had the same problem, but no one seems to be solving it fully. I hope I can find the genius that can do this.
 

Answer:No booting modes (Safe Mode, Normal Mode, etc.) work!...

If you have a Windows XP CD you may be able to fix it. For details see: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

Good luck.
 

1 more replies
Relevance 68.47%

Hello,

I want to mention that before posting this message, I've searched online and followed all recommendations from different posts and websites. Since none of them worked, I'm creating a new post and I'm hoping someone can help me...
due to a screen flickering issue on my wife's computer and based on an email thread and some recommendations, I've rebooted the computer in Safe Mode. Instead of asking the PIN as usual, the Windows screen suddenly asked for a Password. My wife does not recall the password. We tried a million of entries, but no luck. There is no Admin session that I can switch to as only 1 user was setup (i.e. my wife's account). I rebooted the computer hoping it would restart in Normal Mode, it did not. I tried typing the password using the on-screen keyboard and verifying we were typing the right password. It did not work. I tried the "SHIFT + Restart" method, rebooted the computer in Safe Mode + Networking, tried the startup repair, tried the command prompt, tried to restart in safe mode with networking, tried to restore to a previous version, etc... same problem each time, the system asks for the password which I don't. I brought the laptop this morning to a Best Buy (Canada's chain) and the technician tried to enable the Command which did not work, tried a few things, nothing worked. He backed up all my data to my external drive (and charged me obviously for the service) and suggested me to "Go back to the previous build" which I ex... Read more

Answer:Windows 10: Stuck in Safe Mode - No Password, Admin, Command, etc...

NicolasM13,

Welcome to the Forum!

Try the following:

In Safe Mode login screen, go to the lower right corner.
Click Power icon, and select: Restart

In the new login that appears, try your PIN.

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Relevance 68.47%

So, I recently started having problems with the latest Nvidia graphics drivers, so i went to downgrade them until they sort out the issues, and upon restart of my PC I am in safe mode. It asks for a password, but I usually login with the 4 digit PIN.

So, I go reset my password, since I don't remember it and the new password doesn't work. It won't accept the PIN, and it doesn't accept any of my "usual" passwords. So I have no idea what to do. Also, I don't have a Windows 10 disk because I upgraded from Windows 7. Everything in safe mode requires a password, which isn't working, so I am just stuck there at the login screen. How can I get out of safe mode or fix this somehow? Any help would be much appreciated.

*Edit Also, my computer says its not connected to the internet, and no network can be found, yet every other computer in the house works. I have also tried, Shift + restart to try and launch safe mode with networking but that also said no networks could be found.

So, yeah I'm stumped on this one.

Answer:Windows 10 stuck in Safe mode, Can't login with my correct password

Novyx said:

So, I recently started having problems with the latest Nvidia graphics drivers, so i went to downgrade them until they sort out the issues, and upon restart of my PC I am in safe mode. It asks for a password, but I usually login with the 4 digit PIN.

So, I go reset my password, since I don't remember it and the new password doesn't work. It won't accept the PIN, and it doesn't accept any of my "usual" passwords. So I have no idea what to do. Also, I don't have a Windows 10 disk because I upgraded from Windows 7. Everything in safe mode requires a password, which isn't working, so I am just stuck there at the login screen. How can I get out of safe mode or fix this somehow? Any help would be much appreciated.

*Edit Also, my computer says its not connected to the internet, and no network can be found, yet every other computer in the house works. I have also tried, Shift + restart to try and launch safe mode with networking but that also said no networks could be found.

So, yeah I'm stumped on this one.



Hi Novyx and welcome to Tenforums.
If you have System Restore turned on, you could try restoring to a point in time before this happened. (See Option #1: Do a System Restore at boot)

If no restore points exist, you could turn on the hidden administrator account, and remove the password from your user account that way. Since you can't get into your account, you'd need to accomplish this using Option #4 in the tutorial.

p.... Read more

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Relevance 68.47%

Hi
I have Thinkpad T43, with windows XP professional.

Since few days whenever i launched my ATI catalyst control center I would get BSOD and laptop will boot automatically and then everything would be fine.

Then while browsing my wife downloaded some media player exe, and since then my IE was redirecting to unknown sites (xalab etc) not to mention various ad pop-ups. One of the online video sites gave a message that I have TROJ/Rustok-N. (Also I would like to mention since couple of months my System Restore was not working although everything else was working fine)

I ran spybot, malawarebytes, trojanremover and removed whatever was reported. But the problem persisted, so I renewed my Norton Internet Security (actually got Norton 360), ran scans but it couldnt find anything.

Then I booted in safe mode and ran all these again, last thing I remember trojanremover prompted to remove something like sv~.exe and i did, when i restarted the system in normal mode I got BSOD and laptop rebooted, I disabled automatic restart on failure but it keeps on doing that.

I then went to Access IBM and restored by configuration which brings back the system files to previous state (the most latest point available was 07/2006)
I still got the BSOD while booting into normal mode, but safe mode was working fine.

I then went into safe mode and disabled couple of services on startup, then my laptop booted fine in normal mode, I found that now windows xp was reset to SP2, so i ran windows update w... Read more

Answer:BSOD 8E while booting into normal mode, Safe mode fine. Disable automatic restart doesnt work.

FWIW: http://kadaitcha.cx/xp/stop_error.htmlAs stated, it's a matter of hide-and-seek, with no guarantee of finding the culprit.Another link that may be useful: http://aumha.org/a/stop.htmLouis

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BOOTING PROBLEMS Cannot even boot to safe mode with command prompt after failed windows vista updateCan't format laptop but couldn't even boot in command promptI installed some Windows Updates requested by Windows Vista, and when booting to terminate the installation... lights went out and now I cannot boot in:Safe modeSafe mode with networking Safe mode with command promptLast Known Good Configuration (advanced) Directory services restore modeShould I run System Restore?I DO NOT want to lose my data, or format the hard drive.When try to boot in Safe Mode what I get is the black windows "safe mode" desktop, and in the corners of the desktop "Safe mode" as usual but only mouse responds. no keyboard. No Explorer, no command promptWhat should I do???Thanks!!!

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Relevance 68.06%

Hi all,

I've got a Dell Dimension 4550 running windows XP w/ SP2 and ALL the latest patches here in my shop, and I've got the weirdest problem. I wanna sweep it clean of viruses and spyware, but can't boot to safe mode.

It boots completely fine in normal mode, no errors or anything.

The BSOD I get is:

DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0x00000000)

Thoughts?
 

Answer:BSOD when booting to Safe Mode, not Normal Mode?

Bump for great justice.
 

2 more replies
Relevance 68.06%

I recently moved and since setting up my PC (Dell Studio) at the new house, I've been having trouble getting it to boot in normal mode (black screen of death).  It boots fine in safe mode.  I have done two system restores; both times, I have been able to boot normally following the restore.  However, both times I have come back to the computer later after hibernation and when the system "wakes up", the icons and toolbars have disappeared and I've had to do manual shut-downs.  I should add that this did not occur after every hibernation, just a few of them (note--I don't think the length of hibernation was a factor; one time the issue occurred after an hour, but the computer hibernated all last night and it was fine this morning, with the issue occuring later on in the day).  In any event, after forcing the manual shutdown, it only boots again in safe mode.  Also, on one occasion a few days ago, I booted in safe mode, didn't do anything (i.e, no system restore), shut down, and was then able to boot normally.  So, it seems that the computer can boot normally selectively.  It's very strange.  Since the move, the only think new I've done is plug in a new modem.  However, the problems occured the first few times before the modem was hooked up, so I don't think it's that.  Any ideas?

Answer:Safe Mode/Normal Mode Booting Problem

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link.  Do not copy/paste data from the report.
 
Louis

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Relevance 68.06%

My son's HP laptop was giving him a strange message that he must pay $300 to the FBI and then would go to a black screen. I guessed that he had gotten a virus. A few days later I tried to get into safe mode to do a system restore, but all 3 options of safe mode take me to the windows login screen, and his password no longer works. Also, in looking for answers, I found others who were having the pc hang while loading classpnp. I did notice that this is also occurring just before it goes to the windows login screen.

Many of the suggestions I have found for fixing errors require you to either be logged in or in safe mode, which is not possible. My son's father bought him the laptop, so I don't know if there was ever an installation disk. I believe it came with windows 7 pre-installed. It was purchased new about a year ago. My son does not want me to wipe the hard drive or do anything to lose his music, games, etc., but I don't know if that is possible

At first I thought I just needed to know how to reset the windows password, but at this point, I think the problem is beyond my capability to figure out on my own.

Has anyone else heard of a similar issue and how to repair it with or without losing all of the data?
 

Answer:Windows 7 problems: cannot enter safe mode, windows password does not work

Hello,

Funnily enough I have just finished repairing a computer with this issue. What I did was a fresh install of windows 7. With the recovery disk.

Do you have the model number please?
 

2 more replies
Relevance 67.65%

I bought this laptop at a local department store here in Thailand (where I actually reside) almost 3 years ago.  Been fairly trouble free EXCEPT when I experienced a major power outage almost three weeks ago.  I cannot get it to boot in normal
mode for the life of me -- I AM IN SAFE MODE at the moment trying to get answers.  I went to a local computer repair center last night to see if they had a boot disc available but they did not.  I really need the data that's stored here, all the
documents, the pictures, music and videos, and other data.  So, actually two questions: 1.)  How do I get the laptop to boot in normal mode and 2.) how do I migrate files, folders, and other needed data to DVD+RDLs as a back up in case I do in
fact need to go out and spend to get a new laptop?   Your help is much appreciated !!!
Very respectfully,
Jon
aka Tetsuyama511

More replies
Relevance 66.83%

hi,
my pc is not starting in normal mode as well as in safe mode please help

I wanted to start my in safe mode for that I went into msconfig and I ticked the safeboot option and after that my is not starting in any mode.

More replies
Relevance 66.83%

when i boot my laptop in safe mode my internet speed is high but when i boot in regular mode its low im wondering if anyone can help me with stopping the right programs for regular mode so my internet speed is high like it is in safe mode
 

Answer:booting in safe mode and regular mode

6 more replies
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I have a Morph Computer System, i.e. it is a morphing of a Compac, Dell, Packard-Bell, and assorted after-market goodies: speed:1.5 GHz; RAM: 1.5 GB; HDDs: 560 GB total storage; OS: XP SP2; drives: 2  CD-RW/DVD+RW and  2  3.5 144MB floppies. My problem came when I tried to save a photoshop graphic. The system shut down then went into restart. Just when it should have kicked in, the error msg: Windows can't start because of a missing or corrupted ntoskrnl.exe file.Re-install file. I've chk'd the FAQ and the solutions for fixing this involve rebooting from a program CD. the issue is that just as the msg comes up "Press any key to boot from CD", the keyboard suddenly goes dead. I soft boot and at restart the keyboard is alive and well; however, when I reach the "Press any key" step, the board mysteriously dies.

Answer:Windows XP computer prevents booting from anything but HDD.

Is it a USB keyboard?

7 more replies
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Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.


My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard an... Read more

Answer:Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

7 more replies
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I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

Answer:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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Relevance 66.42%

Hello,
After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

Answer:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

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Relevance 66.01%

Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
John

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Relevance 66.01%

Background:

? Upgraded to Windows 8.1 preview from Windows 8, works fine for weeks.

? Randomly crashed one day. I believe it may have been waking from sleep mode when this happened. It cited:

"Recovery

Your PC needs to be repaired

The application or operating system couldn't be loaded because a required file is missing or contains errors.

File: c:\system32\winload.exe
Error code: 0xc0000001"

? I've tried many recovery paths. BCDedit, bcdboot, fixboot, Windows 8 & 8.1 recovery media. For all of these I think I am either doing them wrongly or I get an error message that says it can't access/edit the bit where Windows 8.1 preview is.

? On a different drive I have a copy of Windows 8 that I used to clone to the other harddrive (now containing crashed 8.1 preview) over a year ago. They are unrelated I believe.

? There's a suspicious lack of Windows related folders on the D:\ drive containing the crashed Windows 8.1. D:\windows doesn't exist and D:\WINDOWS only contains one folder: "logs". The other folders such as "program files" are all locked.
This issue has baffled me. Does anyone have any ideas?

Or, if you think it would help, logs or tests that I can provide to help clarify my issue?

Many thanks.

Answer:Error 0xc0000001 prevents Windows 8.1 from booting at all

Hello Sara, and welcome to Eight Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

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I recently had to fix a problem on my grandma's computer that I've never had before. I'm hoping someone could explain why the problem occurred and whether I fixed it correctly.

My young cousin was using the computer (Win 7 in limited user mode) when something happened with the speakers. He thought he could fix the problem by restarting the computer using the on/off button. From what he told me, the computer would not restart normally. The black screen came up where you can select Safe Mode. He selected the start normally option. The computer booted to the desktop and then restarted back to the black screen. I ended up having to use the System Restore option from Safe Mode and everything seemed fine after that. I never really got to check things out properly though.

I'm going to assume that either the system settings or the registry was messed up from the sudden restart when my cousin pressed the on/off button. Would that be correct?

Was the proper way to fix this by using the System Restore option? I might have chosen the "last known good configuration" option from the black screen, but it wasn't listed and I don't know if it was listed the first time that screen came up. With all the button pushing that kid did, it's a wonder the computer still works.

Answer:Sudden restart prevents PC from booting to Windows

The damage would more likely be the result of the hard shutdown. This can damage file in a application which was running at the time.Doing a System Restore does seem to have worked, this would have returned the operating system back to the condition it was on the date that you chose.If there are any further problems I would suggest running sfc /scannow . Open an elevated command prompt. To do this go to Start> All Programs> Accessories> right click on Command Prompt and then click on Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.Type the following command, and then press ENTER: sfc /scannowThe sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

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is there any way i can remove or disable this option so it will not show up if the wrong password is used ?

i have been looking all over the internet and the only information's i have seen are on how to use this or how to crack/change/recover the password and i want to prevent this or at least make it harder to do, so it will take more time to do it

Answer:remove reset password windows 7 logon screen

Eh, suspicious or just coincidence? Even the name is same in screenshot heh

How to remove reset password... from Windows 7 logon screen

I guess this is against forum rules, also secondary account!






Quote:
11) Multiple site accounts are not allowed. No fake or disposable emails/domains are to be allowed for site registration.

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Hey guys, If you notice in windows 7 after you type a wrong password it will show an error below that says reset password... i would like to remove that, I searched in google but there is no tutorial on how to remove that if anyone knows how please reply here


Thanks

Answer:How to remove reset password... from Windows 7 logon screen

You know you need an account-specific password reset disk to successfully use that option?

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I'm trying to create a secure setup on my new Windows 8 laptop. Not worrying about the NSA, just want to keep a serious thief away from my data. I know 100% security is impossible. I'm planning to swap out my mechanical hard with with an SSD with 256-bit hardware encryption which requires a password on boot. So my data will be quite secure on boot. But if a thief were to get my laptop with the lid closed it will be in sleep mode (I won't shut down and reboot each time).
When coming out of sleep, Windows 8 is at the login screen. There are many free and paid software that run from a USB stick or CD/DVD that can retreive or reset a Windows 8 password. I'm wondering if a thief can run or load a program from a USB stick or DVD/CD from the Windows 8 login screen to get my Windows 8 password, whereby they could then log on and grab my data. This could be done if Windows 8 allows access to the CMD prompt from the login screen.

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I have a SATA 1 TB Maxtor drive that is giving me issues. When the drive is plugged in it prevents Windows from booting even though there is no OS on this drive. I am running Windows 7 RC from a Raptor Drive. When I take the drive out my computer boots up with no issues at all.

Now normally I would assume there is a problem with the drive, but I had been using the drive fine up until about 4 days ago when this started happening, but the drive still spins when I turn my computer on, and in the boot menu my computer still recognizes the drive and can read the drive's size. My computer just stops at "Verifying DMI Pool" Sometimes it makes it past that and will make it to the Windows 7 screen then it will go to black and say "Checking Disk" and it will start to scan but eventually the progress will stop and it will just sit there.

Any ideas?

UPDATE:

I put the drive in a SATA enclosure. When plugged in my computer recognizes there is a new USB device plugged in but the Hard Drive still does not show up in My Computer or in Disk Management. Drive still spinning though.

Re-formatting or accepting the drive is lost is my last option. I have a lot of important data on this drive. If I have to I would find a way for someone to fix it.
 

Answer:Internal SATA Drive Prevents Windows from booting

I do hate to be the bearer of bad news but it does sound like the drive is dying,

you can try the old trick of freezing the drive connecting it quickly and seeing if you can get it to be read enough to get the data off it.

im sure other TS members have their own ways of recovering dying drives, but that one works for me.

Also try and download the makers test tool for it and use that to test it with, if its under warranty you may be able to get it replaced, however the data is gone.
 

1 more replies
Relevance 65.19%

I connected a Sata III 240G SSD drive to my computer as an extra drive and it prevents Windows from booting from the other main "C" boot drive. The bios boot sequence is configured correctly. The system hangs on a black screen with a dash. The bios can see the SSD. I can also boot into other programmes from a CD like Aoemi backup or disk genius etc and they can read and copy partitions from the Sata III. Is there anything I can do to be able to boot into Windows and use this Sata III SSD drive?

Kind regards
Chris

Answer:Connecting a Sata III SSD drive prevents Windows 7 From Booting

Was there another disk in the machine that this SSD replaced by chance?

1 more replies
Relevance 65.19%

Can anyone tell how to stop a computer from booting up safe mode each time?

Answer:Booting in Safe Mode

Stop pressing the F8 key at startup...[glb]Flame[/glb]

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I have a Sony Vaio laptop that will not bootup into Windows 7 Professional 64 bit w/ sp1  . 
I have been through the Windows Services from Black Viper and still can't get it to boot into Normal mode.
I have run various built in system utilities, I've Restored to earlier time frames, I've run System Repair, Repair Computer, etc.
I saw another post in this forum, although a few years earlier and it said to run MiniToolBox and Speccy. So I did.
 
My system is a mess as you'll see.
 
I don't understand why only the hard drive shows up and not the cd/dvd/bd drive doesn't show up.
I thought I removed the Original Sony Care and Sony Update programs in order to start over with Original Sony drivers which must be installed first. 
At some point my Administrator Account seemed to get corrupted, so I've created a new user with Admin privileges. 
IMPORTANT NOTE:  There is a device that I cannot locate that is not functioning (according to event logs), and not allowing my Intel Centrino Wireless to connect to  the generic Wireless Network Connection, instead it's connected to Wireless Connection 9!  ????
----------------------------------------------
Here is my MiniToolBox log.  
 
MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Velvet (administrator) on 04-08-2015 at 09:02:50
Running from "C:\Users\Velvet\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: VPCSE290X Manufacturer: Sony Corpo... Read more

Answer:Booting into Safe Mode only

Here is the Speccy screenshot:
http://speccy.piriform.com/results/lNDYBwpQp5HKVJe2lul4iks
 

8 more replies
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Hello to all.
Recently my Toshiba Satellite laptop was infected by a virus.
After installing avast and done a virus check on boot the infected files could not be "repaired" and I chose to delete them.
I did get the warning that two out of the five infected files where Windows files but I still procedded to delete them.
Since then I cannot start the laptop in normal mode, only in safe or safe with networking.
Any help would be apreciated.
Thanks in advance.

Answer:Booting Only In Safe Mode

Unfortunately, the Vista disks for most Toshiba's don't allow a repair install of Windows Vista.

Have you tried running SFC.EXE /SCANNOW from an elevated Command Prompt?
Have you tried System Restore through the "Repair your computer" option in the Safe Mode choices screen?

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Question: Safe Mode Booting

I'm interested in how Safe Mode boots.
I believe it uses ControlSet for instructions on what to load.
Is this correct?

I just want to learn more about safe mode.

Tx for any comments.

Answer:Safe Mode Booting

Safe mode is used when you have a problem. Possibly you crash or freeze etc. You go into safe mode and verylittle is loaded, just drivers. If it does not crash, this will help you determine the cause. You know that it is not drivers.
Then you go into the second mode of the testing, try a clean boot.
Going into safe mode can help you diagnose many problems
Safe Mode

The detailed version of what I have explained
http://computer.howstuffworks.com/question575.htm

If you have a problem such as freezing, but it does not freeze in safe mode; you can try a clean boot to determine the precise cause
http://support.microsoft.com/kb/929135

3 more replies
Relevance 65.19%

It won't boot in safe mode. I get the blue screen saying it's dumping memory when I try. Pleasaae help????

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I was wondering if any of this forums people could help

here ive told the problem:


wrong video card update and black screen with a flashing dash on the top left corner


id be glad if anyone showed me the right place to post my problem.



thanks anyway,
regards,
sina

Answer:win 7 not booting even in safe mode

no need to post another question a few minutes later linking back to your original question

just keep the question in one forum, if it needs to be moved , you can use the report button to ask a mod to move to a different forum

you just need to answer the original post as you have had two replies

closing this one

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Yesterday when I turned on my computer, after about 5-10 minutes, the login screen finally appeared. I typed in my password and waited about 10 minutes as it hung on the Loading Windows screen (it never showed my desktop). I rebooted and tried again; the same thing happened. I used system restore to 6 days ago, and nothing changed. I am now using Safe Mode with Networking, which works, but I can't figure out how to get my computer to load normally again.

Any suggestions?

Thank you in advance!
 

Answer:Only Booting in Safe Mode

16 more replies
Relevance 65.19%

HP Brio running Microsoft ME keeps booting up in safe mode and I cant find the option to stop it. F2 and entered set up but no option in here to allow me to boot in normal.

Can anyone help??
 

Answer:Booting up in safe mode

it's obviously booting to s/mode for a reason, try tapping F8 and select normal mode.
 

7 more replies
Relevance 65.19%

My laptop (running XP) was infected with the AV fake virus removal program and I tryed to remove it with Spybot but each time I booted up it reappeared. I did some research online (but didn't come across you guys until now) and read that I should disable Windows recovery as it may be causing the computer to become reinfected. Anyway now when I go to boot up XP in normal or safe or any other mode all i get is a black screen.

I do have a complete back up on an external drive from about 6 months ago. Is that my best option and if so what do i need to reinstall?

Any advice greatly appreciated.

Answer:Not booting up, even in safe mode

Can't wait too much longer for help so if I don't hear anything soon I'll try reloading XP. I don't think there is anything else that can be done anyway...but I'm happy to be proven wrong.

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Not sure what the damage is but my computer only boots in safe mode. When trying to start windows normally it does the splash screen then goes to a black screen before the monitor goes on standby. Please let me know anything I need to do. Thx[codebox]Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:09:00 PM, on 10/6/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Mozilla Firefox\plugin-container.exeC:\Documents and Settings\Owner\My Documents\Downloads\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us10.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us10.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us10.hpwis.com/R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us10.hpwis.com/R1 - HKLM\Software\Microsoft... Read more

Answer:XP SP3 only booting in safe mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please downloa... Read more

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My PC boots into Safe Mode just fine. When I boot into normal mode it fails. I just get a dark screen with the disk drive light blinking. What's the next step? Is there a way to find out what is preventing it from completing the normal startup process?

Answer:What do I do after booting into Safe Mode?

  
Quote: Originally Posted by km4hr


My PC boots into Safe Mode just fine. When I boot into normal mode it fails. I just get a dark screen with the disk drive light blinking. What's the next step? Is there a way to find out what is preventing it from completing the normal startup process?


Do you get the win7 startup animation?
Black screen after login?

Try Troubleshoot Application Conflicts by Performing a Clean Startup same problem? (revert to normal boot afterwards)

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Hi,My computer was working perfectly but a friend suggested I boot a program in safe mode only, so I tried to boot in safe mode and my computer would not do this, I searched online how to boot in safe mode and followed these instructions to boot manually in safe mode: How to get into Safe mode by the System Configuration UtilityUnder XP?1. Got to your Start menu and select Run option.?2. Type in msconfig command and click OK. The System Configuration Utility program will then open.?3. Select the BOOT.INI tab located at the top of the System Configuration Utility window.?4. Check the box labeled /SAFEBOOT and click OK.?5. When asked if you prefer to restart the PC immediately, or Exit Without Restart, choose to restart the computer manually.?6. Your computer will automatically boot into Windows XP Safe Mode when you will restart it.?7. When you are done with Safe Mode, go to the Start menu again and select Run option. Type in msconfig *and click OK.?8. Select the Normal Startup radio button and click OK.?9. When asked if you prefer to restart the PC immediately, or Exit Without Restart, choose to restart the computer manually.?10. Your computer will boot into Normal mode the next time you switch it on.I did this, restarted my computer only to find it started to boot windows then went to a black blank screen and nothing more happened, well my problems start here as I cannot get back into windows to change that configuration to boot normally, so I tried the xp windows disc to re... Read more

Answer:Booting in Safe Mode

I'm using another screen now, and it keeps wanting to boot windows but cannot because the configuration I changed previously will not allow it to boot, for some reason my computer will not boot in safe mode at all and because the configuration I changed evrytime Windows boots its telling it to boot in safemode but it wont, so I keep getting a black screen, how can I change this configuration back when I cannot get into Windows? Does any one know of  a way please?

3 more replies
Relevance 65.19%

Quick and easy one - how do I boot Win98 in safe mode. Thanks.

Answer:Booting into safe mode.

F8 is what you want

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well, people got the impression I guess I was doing the wrong thing trying to boot into safe mode...

i am trying to uninstall and install programs that will not install for some reason... i've done it before, but i still cannot get into safe mode...

how to I access safe mode through a HP?

MSCONFIG won't work either
 

Answer:Booting to Safe Mode

12 more replies
Relevance 65.19%
Question: Safe Mode Booting

Hello, maybe somebody can help me with my IBM 600E, I know that when you want to boot in safe mode you press the F8 key several times but in this case with this computer I cant boot in safe mode, it gives me a different screen, seems to me like a screen to view the computer with all the components, if someone can help I'll appreciate it.

Answer:Safe Mode Booting

What exactly does the screen say?

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Relevance 65.19%

Hi. PC with Windows 2000 is booting in Safe Mode. How do I get it to boot in Normal mode or to fix it?
Can anyone please help? Thanks.
 

Answer:PC Booting in Safe Mode

Are you sure its safe mode?

It will have "safe mode" written in each corner of the screen if it is.

Loss of video drivers will cause the display to look just like safe mode without the writing in each corner.
 

3 more replies
Relevance 65.19%

How can i boot my computer to safe mode?
Please help me...
 

Answer:booting to safe mode?

Boot to safe mode: Instructions Here
 

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Any help with this issue would be greatly appreciated. I'm only able to use my laptop in safe mode. I am unable to go to websites by typing the URL directly. Clicking on icons in startup does nothing.

System:

Mfg: Dell
Model: Inspiron I1721
Rating: 3.0 Windows Experience Index
Processor: AMD Turion(tm) 64x2 Mobile Technology TL-50 1.6 GHz
Memory (RAM): 2.00 GB
System Type: 32-bit Operating System

Boot Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:12:59 PM, on 2/11/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18943)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\vVX3000.exe
C:\Windows\sttray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\Lexmark 5600-6600 Series\lxdumon.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\TiVo\Desktop\TiVoServer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Lexmark 5600-6600 Series\lxduMsdMon.exe
C:\Program Files\SpyZooka\spyzooka.exe
C:\Program Files\DellTPad\HidFind.exe... Read more

Answer:Only booting in safe mode.

please click report button and ask to move to spyware forum, they are busy guys
 

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Hi,
My computer was working perfectly but a friend suggested I boot a program in safe mode only, so I tried to boot in safe mode and my computer would not do this, I searched online how to boot in safe mode and followed these instructions to boot manually in safe mode: How to get into Safe mode by the System Configuration Utility
Under XP
?1. Got to your Start menu and select Run option.
?2. Type in msconfig command and click OK. The System Configuration Utility program will then open.
?3. Select the BOOT.INI tab located at the top of the System Configuration Utility window.
?4. Check the box labeled /SAFEBOOT and click OK.
?5. When asked if you prefer to restart the PC immediately, or Exit Without Restart, choose to restart the computer manually.
?6. Your computer will automatically boot into Windows XP Safe Mode when you will restart it.
?7. When you are done with Safe Mode, go to the Start menu again and select Run option. Type in msconfig *and click OK.
?8. Select the Normal Startup radio button and click OK.
?9. When asked if you prefer to restart the PC immediately, or Exit Without Restart, choose to restart the computer manually.
?10. Your computer will boot into Normal mode the next time you switch it on.

I did this, restarted my computer only to find it started to boot windows then went to a black blank screen and nothing more happened, well my problems start here as I cannot get back into windows to change that configuration to boot normally,... Read more

Answer:Booting in Safe Mode

I'm using another screen now, and it keeps wanting to boot windows but cannot because the configuration I changed previously will not allow it to boot, for some reason my computer will not boot in safe mode at all and because the configuration I changed evrytime Windows boots its telling it to boot in safemode but it wont, so I keep getting a black screen, how can I change this configuartion back when I cannot get into Windows? Does any one know of a way please?

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Hi to all, I hope somebody can shed some light over this.....
My pc has stopped booting and I cannot even acces the dos prompt to save any file.
It has been working fine until yestyerday but as of today it is getting stuck at the blue screen with the windows logo reporting loading Windows.
I tried to boot in safe mode, no result, the same applies for sfe mode (dos) or even from the norrton 360 bootable cd. I do not have the original windows cd as it is a pre-installed version.
I have norton 360 and about 3 months ago also add Spybot as i though there might be some bastard spyware-malware in there. No problem has really happened since.
when the pc tries booting, after the initial screen where it allows me to choos the boot devices , i can see the red blinking light of the HD working for a while, but as soon as the screen turns black and then goes into the loading window the red light stops blinking and the computer never loads up. The keyboard and mouse(usb) are though still fully operational.
I mainly want to rcover the files on the HD
Could i plug it in in a working (different) pc as a slave HD and access it or will it not allow me having windows os loaded on it?
Any suggestions ? thanks for the interest
Luca
 

Answer:XP sp2 not booting even is safe mode

Could i plug it in in a working (different) pc as a slave HD and access itClick to expand...

If the hd is still good, that should work. The other pc will boot from the master and then you should be able to look at the files on the slave drive.
 

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Can anyone tell me how to boot into Winodws XP Safe Mode without pressing F8. My friend has a PC in which the F8 key has been replaced by a boot menu that does not give me the option to boot in safe mode.. I have heard there is a way of setting the machine to boot in safe mode when its restarted.Any help would be most appreciated

Answer:Booting in Safe Mode

Use the f5 key

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I am trying to fix my other computer, grrrrrr. Anyway, as soon as it comes up in regular mode it just seems to lock up. Could y'all help me if I can run boot in Safe Mode or Diagnostic Mode and run hijack?

Thanks
 

Answer:Can you help if booting in Safe mode?

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Question: Safe Mode Booting

I am running XP SP2 - for a long time the computer would freeze on the windows start up screen then restart the computer.

Then for a time it was possible to boot into safe mode with networking - so I could at least get online to sort things out.

But now I cannot boot with networking or normally.

I can only boot in safe mode and safe mode with cmd prompt.

The safe mode only started to boot at all after I did a repair installation - so that route has been taken.

Does anyone know of any particular reason why safe mode with networking would be affected in particular?

Thanks in advance....
 

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