Computer Support Forum

How much RAM is in your computer?

Question: How much RAM is in your computer?

Memory is a key component in any computer and without a sufficient amount on tap, the entire system will feel sluggish regardless of what other beefy hardware you might be running.

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Preferred Solution: How much RAM is in your computer?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How much RAM is in your computer?

16GB... Because I love keeping numerous Chrome tabs open.

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Hello,I really need some help! My computer had a virus that made the fake Windows XP antivirus popup appear where they want you to download the bogus antispyware program, and the desktop background changed to blue with a message that read " WARNING! Spyware detected on your computer. Please install an antispyware...." Blah, Blah Blah! And it would act like it was restarting and go to a blue screen, but if I pressed F8 it would go back. So I followed some steps I had read on here from other people, and that part of it is gone. I am now able to change my desktop background. Now the problem is that every time I try to go on to the internet, Google or whatever other search engine I use will come up, but then when you try to go to another site, it just says " Loading, internet browser redirecting." And I get redirected to another site, usally ADT (weird) or another antispyware site which I believe is just part of the virus. Also, the computer will freeze up completely to where I can't do ANYTHING. Even CTRL+ALT+Delete doesn't work. So we end up just unplugging it (I know that is probably REALLY bad!) I downloaded spybot S&D from my other computer and put it on the bad one, and it did find a couple things and I deleted them, but it didn't help. So I got hijackthis from my other computer also and dowloaded it to the messed up one and obtained my log. I had to do this in safe mode and allow networking to even get my computer to keep running, so... Read more

Answer:Computer Infected-internet Browser Redirects And Computer Freezes/ Computer 2

Hi Please Download Malwarebytes' Anti-Malware from Here :- here :- Click mbam-setup.exe to install the application.* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.* If an update is found, it will download and install the latest version.* Once the program has loaded, select "Perform Quick Scan", then click Scan.* The scan may take some time to finish,so please be patient.* When the scan is complete, click OK, then Show Results to view the results.* Make sure that everything is checked, and click Remove Selected.* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.* Copy and Paste the entire report in your next reply.This should do enough to enable you to boot your computer into normal mode THEN ...Please follow these directions to run Combofix & post a log.

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I haI have been accessing one of my windows 7 remotely using RDC. For some reasons  I can’t access it any more with this message:  
"Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference
between your computer and the remote computer. Make sure your computer's clock is set to the corr... Read more

Answer:Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer

Ours was a DNS issue.  Someone put an entry in the wrong firewall.

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My computer, early in boot-up, freezes up randomly, mostly when firefox is used for more than 5 minutes (sometimes even before firefox shows up), and in some boots, Vista won't even open anything, then later freezes,Theres pretty much a 1/50 of a working boot up, but I've been trying since about 3:00 AM EST (posted this at 1:28 PM EST) today after it eventually froze up from printing from Acrobat Reader, with no luck (and even one boot, didn't even show the Compaq splash screen), previously, on working boots, I've done virus scans with Malware Bytes' Pro, with no results, never (this computer only got a virus once).I'm forced to boot in safe mode for the computer to work, im afraid its some sort of virus thats unknown by Malware Bytes', so im posting a HiJack This log (later, when i try to run normal mode again) with my DxDiag (please note, my brother installed a thing on this computer, since i think its spyware, i deleted all the traces of it i spotted). I'm using a unmodified Presario CQ50 209WM on the lastest version of Vista, which had already had one reinstall after getting hacked while a relative was using it.Please hurry i just rented a 3 Day Elite weapon in Battlefield Play4Free yesterday which set me back over 100 games worth of getting credits for.

Answer:Computer freezes up randomly, mostly when using firefox, some boots, computer refuses to open up programs

First of all, MalwareBytes is not an anti virus app. Do you have an av installed? If so, have you run a full scan with that? If not, and since you think it's malware related, you should probably post in the Am I Infected forum.

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Dell vostro 220

My computer was lagging and wasn't connecting to the internet properly, and then it froze so I shut it down. When I started it back up, the BIOS loaded but then went to a blank black screen with a mouse. I can move the mouse around. It won't load any further. I've tried all the safe modes and it does the same thing. And I tried cleaning all the dust off the computer. I've tried waiting at that screen for longer than 3 hours. It just stays there.

It's possible that it's a virus but I don't know. How can I solve this problem? Because I can't get into the computer to do a system restore. Please help, thank you!

Answer:Computer problem - computer froze, when restarted, blank black screen w/ mouse

Try a start-up repair from the Vista install disk - Startup Repair: frequently asked questions

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Hello there,

I have an eight year old Gateway computer. It is just a regular, single home desktop. It has Windows XP Home Edition, 1.25 GB of RAM (originally had 256MB of RAM and I added two sticks of 512MB of RAM). I updated my computer to Service Pack 2 using Microsoft's Windows Update. My internet speed is about 6 - 8 MB's per second (cable).

Here is my problem: When I do not use my computer, it automatically starts to load like crazy. All I hear is the churning inside my PC's tower, but nothing comes up on the screen. After 30 seconds to 1 minute, the churning goes away. Also, when it churns, I see the hour glass next to the arrow on the screen. This happens once in a while, but it is suspicious. My computer hasn't been running like it used to, so I'm concerned if there are any viruses/trojans/malware/spyware deep inside my computer that are hiding from my numerous virus/spyware scans.

Also, when this problem started, I noticed that my Internet Explorer 7 has been scrolling up and down choppy on a lot of websites. Right now, if I scroll up and down this message body where I am typing this message, it will be sluggish. But, if I scroll Tech Support's website, it is not sluggish. Even when I highlight this text, it is sluggish to highlight. Websites like -- YouTube -- forget it. Very slow and I can't even play YouTube's HD videos as they are very choppy.

I would like to know from the experts if there is anything suspicious on my computer that shou... Read more

Answer:Windows XP Home -- Computer Slow At Times; Computer Randomly Loads In Idle

Hello and welcome to TSF.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three-five days this thread will be closed.

With Regards,

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Hi all,
I'm new to the forums but figured I'd reach out to get some help! I have an HP Envy h8-1445 PC at work here and I've always had problems with it upon startup. It freezes everyday in the morning, which requires a manual power down and reboot and then it's usually fine (can't explain why it does this). I've had the computer for 2 years now.
I upgraded to Windows 10 on Thursday and so far I'm loving it (much better than Windows 8.1). I had a weird issue today though as I had to do a manual power down and reboot (as always) but this time the computer wouldn't start up. It kept freezing at the HP loading screen and when it attempted to start the automatic repair tool it gave me a Windows "sad face" error with the code "wdf_violation".
I ran sfc /scannow in an admin command prompt console which came back with "Windows Resource Protection found corrupt files but was unable to fix some of them." I have a log that I'll try and figure out how to attach - it's 5MB.
Does this sound familiar to anyone or does anyone have an idea of what could be causing the issue of freezing daily and/or how to fix this corrupt file? I can post all the specs if needed.
Thanks in advance!!

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Hello to everyone on,

First off, I would like to apologize in advance if I've posted in the wrong forum..I would also like to mention that my computer skills/knowledge are average at best..So, I apologize for making things more complicated for everyone.

I will try to describe my situation as brief and accurate as possible..I recently had my computer infected by a terrible Trojan Virus (Trojan.Agent/Gen-Cryptic)..I had help from someone, to remove the Trojan from my computer..They guided me through certain steps like MBR Check, DDS, Rootkit Unhooker, ComboFix, OTL, etc..After guiding me through all the necessary steps, my computer was declared clean..Unfortunately after the clean, my computer wasn't performing properly..It was extremely slow/sluggish, when opening apps and connecting to the internet..I also had Windows Firewall shutting OFF, from time to time..I was then told at this point, to do a fresh install of Windows XP..Which brings me to my current problem..I've performed a fresh install twice, and for the life of me I cannot figure out why my computer feels like it's still infected..After the first fresh install of Windows XP I ran a scan with Malewarebytes Anti-Malware and it found:
Malwarebytes' Anti-Malware

Database version: 7032

Windows 5.1.2600 Service Pack 2 (Safe Mode)
Internet Explorer 6.0.2900.2180

06/07/2011 8:23:28 AM
mbam-log-2011-07-06 (08-23-28).txt

Scan type: Full scan ... Read more

Answer:Removed Trojan.Agent/Gen-Cryptic from my computer and had to do a fresh install of Windows XP..However, I think my computer is...

Couple of questions to start with...

1. When you reinstalled Windows, was it clean installation, including formatting hard drive?
2. Was your computer physically connected to the net during reinstallation?
3. Did you put any backed up files back on freshly installed Windows?

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currently writing a powershell script to harden Windows 7 machines. I am basing what I am scripting off the STIG at Many of
the things that need to be edited are in the Administrative Templates section of the group policy object in the mmc.

Right now I am using Set-ItemProperty to edit the registry values for these policies, but I wanted to
know if there is an easier way, such as exporting a completed Administrative Template and importing it onto the new machine (as local policies is able to be done).


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So I went to the Computer Viruses And Spyware section, hoping to fix this problem.  It still hasn't been fixed, so I hope someone here can help me.  Here is the updated copy & pasted summary of my problems from the Viruses And Spyware forumAlmost a week ago I was playing a full-screen online game (MapleStory to be exact;  and suddenly the game, along with the computer, just completely froze.  I couln't alt-tab out of the game, ctrl-alt-delete did not work either, so I had to reset my computer.  I tried getting in-game again, and about 10-20 seconds after getting in-game, it freezes again.  Almost immediately after the problem began with the game, my PC began to become unstable.  While I'm browsing the internet or even through my folders, one of the fans in my laptop would start to hum, and about 5 seconds later the computer would freeze, 3-5 seconds later the monitor would black out and 1 second after that, the screen would return to normal and everything would be unfrozen.  The humming noise that comes before is the tell-tale sign that this will happen.  Also it is not a fan I usually hear running; it sounds "smooth" when it runs, and I only hear that fan run when I'm playing full-screen games or games that take up alot of memory, like TankBall (which I will cover later), or even just programs in general that take up alot of memory.Also, sometimes the monitor will keep blac... Read more

Answer:Computer instablility; blinking monitor, freezing computer [nvlddmkm problem!]

Someone help please...  I need this laptop fixed asap before I start online schooling.

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Hey all,

I was unable to get GMER to run the full scan without an error popping up halfway saying that the .exe has stopped working. I tried it twice and lost patience so I will try again later and try to make it work. For now I'm just putting this post up there to at least get something by the end of today hopefully, so I just want to point out first that my GMER log is not included. Sorry about it! If the GMER log is absolutely necessary along with Hijack and DDS logs for you guys to diagnose what is wrong with my computer, do let me know. Also, if you guys could, any advice on how to get GMER working would be appreciated. I was unclear through the instructions if I should uncheck the IAT/EAT box and check the C: drive box (the GMER tool did not warn me about rootkit activity, but I went ahead and unchecked IAT/EAT and checked C: drive anyway, assuming that the drive that is most important to scan would be C: drive).

I'm running Windows 7 on my Macbook Pro Bootcamp partition and its only recently been experiencing some problems, the most notable being that the computer freezes randomly. I could be playing a game or browsing the web, and the screen freezes, no black or blue screen though, everything just freezes, and I can't move my cursor or get to task manager to end processes. Another problem I encountered is that while browsing Youtube in particular, when I click on a video, for the first 10 to 20 seconds or so, the video itself is either mostly black o... Read more

Answer:Computer freezes at random times, Youtube issues, Computer heating up!!

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Clearly I have a network card (I'm using the internet right now to post on this forum), and seeing as I can play all my games just fine I clearly have my graphics card (and I can access my software to modify settings on my graphics card).

Yet... Windows tells me when I try to update my graphics drivers that I don't have a card, and that it can't continue!

Also when trying to set up a "Home or Small office network" blah blah... it tells me I don't have a network card!

I thought I'd try to do a "Windows Repair" installation from my Windows XP Home disc... so I booted up the disc, went through the process, and what does it tell me? That apperantly, I don't have a Hard Disk Drive.

When I click on "My Computer" it does the little flashlight searching thing for 2-3 minutes... it never used to do that. It just spontaniously started doing this a few months ago. Seeing as everything's worked fine, I can play my games, use the internet, etc. I've just left it. But I'm getting nervous that I've gone so long not being able to update my graphics drivers.

Does anyone know what the problem could possibly be?

Answer:Really crazy computer problem - computer thinks I have no Network or Graphics Cards

My best suggestion is for a clean install. Something went haywire on your system, who knows where to start. Can you post a screenshot of the error message?

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Computer has not been working good for several weeks. It keeps shutting down and giving me a blue screen of death. Some days it will happen within minutes of logging in other times it won't happen for several hours or if I am lucky a day or two.  Right now I am logged under safe mode because it has been happening so much. Would appreciate some help with this issue. Thanks!! 

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With a limited budget (therefore cannot go the route of Windows Server + AD + GPOs + Barracuda Web Filters etc etc), I am looking for a security & monitoring software for my father's All-In-One computer that is used for his mall shop. Right now I have ESET SmartSecurity 6 with the Anti-Theft and all setup, but it's really only good for if the computer itself gets stolen.

I'm looking for software that would help lock things down, prevent installations and other system functions without an administrator password, (something that makes even a plain User Account even tighter and more restricted), maybe offer keylogging and screenshot & webcam AVR or something, etcetera.

Any suggestions?

To name some incidents:
* Someone has created their own user account on the computer (probably because my dad never decided to have a non-Administrator account until now) and using it for their own purpose; solution is easy -- delete it, create a new one, lock everyone out of Administrator and make this new account a plain user account
* Someone has installed adware and/or infected the computer
* Someone has stolen $32 recently (and only one of the employees would be able to do that), but there is video camera or webcam security in place to see who did it and when
* Someone (in the past, donno if still happening) would change the system clock to be 1 or 2 hours earlier on their clock so they get paid extra for their shift

Answer:Good security & monitoring software for AIO computer used as a mall shop computer?

You could checkout Faronics anti-executable or winselect.

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Hey people, sorry if the title is not very detailed or so, what I am having trouble with is my Download speed and browser speed
Little backstory:
I created a new build recently (tuesday) and i've been spending every night since then for hours on end trying to fix this issue, every other computer in my house downloads things around 700kbps + where as my new build (very high end) is getting 20kbps and below... I am on wireless connection, I am operating on windows 7 64 bit
comment below if you can offer some help and advice if possible
I can provide additional information if required to go into depth about certain parts of the issue

Answer:New computer build, works smooth but internet issues on sole computer

Suggest you try the latest LAN drivers from the ASrock site.

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I am currently experiencing a problem that started just a few days ago where the svchost.exe process keeps taking up memory on my computer even when there isn't anything active and continues to grow to taking up to 99% of memory before it crashes/freezes the computer and it has to be restarted then several times a day to clear the memory back down but within a few hours or sometimes less the memory will get exhausted.
I was able to download the FRST tool and I have the following results, so hopefully this will help someone to be able to help me with the following problem:
Thanks for your help, time and efforts it is appreciated and here are the following 2 logs from FRST:
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 26-09-2014
Ran by Joellen at 2014-09-26 19:04:45
Running from C:\Users\Joellen\Desktop
Boot Mode: Normal
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: AVG Internet Security 2012 (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AS: AVG Internet Security 2012 (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: AVG Internet Security 2012 (Enabled) {621CC794-9486-F902-D092-0484E8EA828B}
==================== Installed Programs =======... Read more

Answer:Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle

Hi there,please run Combofix:Please download Combofix (by sUBs) and save it to your Desktop.Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.Start Combofix.exe and follow its instructions.Do not use the computer while the scan is running. This may cause the program to stall.When finished, a log file will be displayed (that can also be found at C:\Combofix.txt).Please copy and paste the contents of this file into your next post.Note: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." after the scan, just restart the computer.(You can find more detailed instructions in this guide on using Combofix.)

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hey my computer has been running slower than usual... the most noticeable thing is it hangs from anywhere from 1-5 minutes when opening my computer to see the harddrives listed.... it doesnt do this on any other icon... however it does do it also when saving a file from a website or goes to any other folder fine....e.g. : my documents.... desktop...

Logfile of random's system information tool 1.04 (written by random/random)
Run by Punk-0-Punx at 2008-11-06 20:57:19
Microsoft Windows XP Professional Service Pack 2
System drive C: has 54 GB (74%) free of 72 GB
Total RAM: 1023 MB (35% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:57:23 PM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Dell\QuickSet\NICCONFI... Read more

Answer:Computer is slow..hangs for a long time when opening my computer icon

Hello, punkopunx
Welcome to TSF

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:In the meantime, please refrain from making any changes to your computer.
Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
Finally, please reply using the button in the lower left hand corner of your screen.
Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave, and if there is no contact for that amount of time I will have to assume you have "vanished" .
We need to run a Scan with DDSPlease download DDS, and save it to your desktop, from one of the following mirrors:This is a mirror
This is another mirror

Disable any type of "Script Blockers" or "Script Protection" installed on your sys... Read more

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For the past week my computer has been acting odd. Here is what happens

1. Sometimes when i turn on the CPU, the light will either turn blue, flash blue, or wont be on at all. When this happens ( no matter what the light does ), I can hear the fans/drives, and my monitor goes on, but there is nothing on the screen. I usually fix this by turning off my power strip, and then turning it back on or hold the power button on my CPU.

2. When i reboot, my computer doesn't fully shut down. Windows Logs off, and I am left with a blank monitor, with my CPU still on ( if I just turnoff the power button and then back on it stays the same, CPU on, nothing on screen.

3. When my computer goes into sleep mode, pressing keys/moving or clicking the mouse doesn't "wake it up".

I am using Windows XP Media Center SP2

Can someone help me?

Answer:Computer Help Needed My Computer Won't Fully Reboot/ Leave Sleep Mode

Lets see, off the top of my head...
Does the computer ever lock up when copying large files?
When trying to turn on the computer, does it some times turn off almost as soon as you attempt to turn it on?
Do you ever hear any odd ticking sounds when booting up?

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Had the day from hell with my computer, antivirus stopped working and my computer got infected. On safe mode with networking, I ran malwarebyte a couple times, cleaned most all of it out. When rebooting to windows, computer became super slow, like 5 minutes to open a window, etc. I had to force reboot a few times. But then I started getting a screen that demanded a reboot disk. Only one I have is. a windows vista disc. I had windows 7. It won't let me even get that blue startup screen where I can push f keys.
Can anyone give me some advice, or do I need to just get a new hard drive.

Answer:computer infected , cleaned, bsod, freezing, now computer wants boot disk

The problem isn't the hard drive, it's that you are still infected.
I'm going to ask a moderator to move this thread into Am I Infected so that you can work with one of the expert volunteers there to get your system cleaned correctly.

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A.  About five years before my husband passed, while unemployed for 18 months, I noticed sometime

    during that 18 months that some things had changed on my computer but he denied doing anything

    to it.  I have had nothing but problems with it ever since.  

B.  To try to rid myself of all the problems I have been having, I did a restore from the computers

    SYSTEM RESTORE-RESTORE TO FACTORY STATUS but noticed no changes after that restore.  Recently,


    RESTORE" in my list of restore points immediately after I did the restore.  It was the first

    restore point after factory disk restore of the computer and it did not restore it back to

    factory status as I had expected.

Problems I've been having and questions I have:
1.  Multiple script errors from multiple sources.
2.  Often I keep getting this message:

    Windows has recovered from an unexpected shutdown

    This is what I received when I viewed the problem:

    Problem signature:
       Problem Event Name:    BlueScreen
       OS Version:          ... Read more

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I've let my family use this computer for awhile, they started to complain it was "acting weird." When I jumped on to see, I noticed it was shutting down by itself and extremely slow. I got the computer to start up and tried to do a couple system restores. I then noticed then that the date/time on the computer was off. Saying some of the restore points were back in 2006, when I didn't even have this computer. After a couple failed attempts, I got the computer to restore. Its not randomly shutting off anymore but is still slower than it should be. I reseted the date and time, but I'm still worried something could be wrong. This computer has had a Root Kit, and a MBR infection before.I've run disk clean up, Spybot, AVG and CC cleaner. DDS log..DDS (Ver_11-03-05.01) - NTFSx86 Run by Administrator at 20:53:59.96 on Wed 05/18/2011Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.320 [GMT -4:00].AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}.============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exesvchost.exeC:\Program Files\AVG\AV... Read more

Answer:Computer randomly shutting down. System restore messed up. Slow computer.

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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Initially I had noticed that something was up as it started locking up randomly; ran a scan using Ad-Aware Anniversary Edition and it found the machine to be infected with WIN32.TROJANDOWNLOADER.AGENT. So it cleaned it up and... the machine started acting even crazier. A bunch of application profiles (like for Firefox) became corrupt, dragging files from one folder to another did not work (but copy/pasting them did; what the heck), my graphics drivers went haywire, the system refused to download any files (per some security policy) and then Windows found that the registry was amazingly corrupt. Most of these issues have been addressed in one form or another (turns out a fair number of system DLLs were not properly registered); is this just an instance of the cure being worse than the disease? Or did I not get everything cleaned up?One thing that caught my attention is that file indexing was apparently turned on; I know I disabled that for performance reasons when I first set this machine up.I have since run both Bitdefender Online Scanner and TrendMicro Sysclean and they both came up clean.If you're looking in the attached log there is one file that comes up as gibberish (comes up as 3D??????); that is just a Japanese program where the name got mangled in the scanning program.DDS (Ver_09-03-16.01) - NTFSx86 Run by Duppy at 14:20:30.25 on Thu 04/23/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13============== Running Processes ============================= Pse... Read more

Answer:Computer had WIN32.TROJANDOWNLOADER.AGENT; cleaned but computer acting even crazier

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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my emachines desktop running windows 8 recently became infected with the greendot moneypak  virus, I have visited many sites claiming to have the fix but none so far have worked.  
I try to boot in safe mode but because I have windows 8 I must boot from the advanced options, when I try to boot in safe mode my pc automatically restarts and its back to square one
any help would be appreciated.

Answer:Computer is infected with computer crime and intellectual property section virus

Welcome aboard
I'll report this topic to appropriate helpers.
Hold on....

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I am trying to export my Windows Mail messages and contacts on one computer to Microsoft Office Outlook 2007 on a different computer. The computer with Windows Mail is a Vista Home Premium 32bit and I want to move it to the one with Outlook 2007 which is a Vista Home Premium 64bit. I have the file exported into a .pst file but I keep getting an error code: 0x80070021 when I attempt to copy the .pst folder to an external drive in order to move the folder to the other computer. HELP~

Answer:Exporting Windows Mail Messages from one computer to Outlook 2007 on another computer

Hi vbgirlati,
I'm not quite sure if this will help; but you should take a look at it anyway. How to migrate to Outlook 2007 & Windows Vista | Windows Vista for Beginners
I just went through a similar situation, although not the same as yours.
Best of luck,

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My computer is behaving strangely there are no noticed performance changes but if i press "Ctrl + R-Alt" then my computer beeps and wont allow delete to work. I had to take out the L-Alt Key because if i press it my computer turns off and then when i turn it back on (with the power button on the case) its as if it where never turned off, it just goes straight to the login screen. Another strange thing is that if the Ctrl Key is held down for a few seconds the "e -key" gives a ? instead of E and when this "Euro-Mode" is active the arrow keys dont work.This problem is anoying, i can still open task manager through "start -> run -> taskmgr" The computer only beeps when i press ctrl+alt no other 2 keys make my comp beep.I hope someone can help me, I've already tried using avg spybot, Ad-aware and various other proggies but the problem perisists.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:41:04 PM, on 24/05/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files ... Read more

Answer:Computer wont "Ctrl-Alt-Delete" and L-Alt Key makes computer go into standby mode

i think there may also be a suspicious program called Pev.exe aswell===========Hello While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further re... Read more

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Every time when I try to open My documents, or My computer, control
panel, search, or any folder on my desktop, my computer crashes. It
says, on a blue screen(!) something like this:

"A problem has been detected and windows has been shut down to prevent
damage to your computer.
If this is the first time you have seen this Stop error screen,
restart your computer. If this screen appears again, follow these
Check to be sure you have adequate disk space. If a driver is
identified in the Stop message, disable the driver or check with the
manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. If you need to
use Safe Mode to remove or disable components, restart your computer,
press F8 to select Advanced Startup Options, and then select Safe

Technical Information:

*** STOP: 0x0000007E ( 0xC0000005, 0x804EB951, 0xF62A1BB4, 0xF62A18B0)

Beginning dump of physical memory.
Physical memory dump complete.
Contact your system administrator or technical support group for
further assistance."

After I press restart and windows start up, a pop-up window comes up,
it says that my system has been recovered from a serious error.

BCCode : 1000007e BCP1 : C0000005 BCP2 : 804EB951 BCP3 :
BCP4 : F89658B0 OSVer : 5_1_2600 SP : 2_0 Product :

And this in the report...
C:\DOCUME~1\Josip\LOCALS~1\Temp\WER66a3.dir00\... Read more

Answer:[SOLVED] Can't open My Computer/Documents/Control Panel -computer crashes

Hi Anamarija and welcome to TSF !

Does the problem also happen in safe mode ?

Unplug all your USB devices. Use a PS/2 mouse and keyboard for the time of the troubleshooting.

Go to start => run and type chkdsk c: /R. You'll be prompted to restart the computer. Tell us if it finds any errors on the hard drive. If you couldn't see the scan's results you'll find them in the event viewer under application in the latest winlogon entry (click on the title of the source column to sort them alphabetically).

Did the BSOD or the errors in the eventviewer mention any .exe, .dll or .sys file ?

We'll need the .dmp files that you'll find in c:\windows\minidump, problem is you may not be able to browse your drive to zip and attach them with your computer. Copy them to some floppy or usb drive using the command prompt : start => run => cmd. Type copy c:\windows\minidump\*.dmp x: x being the volume letter that corresponds to your usb or floppy drive. Then with another computer zip them and attach the .zip file to your next post using the manage attachments button.

Double click the errors in the event viewer, click on the third button on the right (this copies the information in the memory) and right-click => paste the complete error message here.

Go to start => run and type devmgmt.msc. See if there are any devices with a red cross, yellow exclamation point or whatever in front of their name. If you find anything related to your webcam then right-click =>... Read more

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Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle
I am currently experiencing a problem that started just a few days ago where the svchost.exe process keeps taking up memory on my computer even when the computer is idle and continues to grow to taking up to 99% of memory before it crashes/freezes the computer and it has to be restarted several times a day to clear the memory back down. However sometimes when I restart the computer within an hour or a couple of hours or sometimes less the memory will get exhausted again.

One special note is that since my Windows 7 OS was preinstalled on my HP computer, I do not have access to the original Windows DVD and the DVD drive on my computer is currently broken and is unable to be used.

I downloaded the TSG SysInfo tool and the FRST tool with the following results.

I was able to download the FRST tool and I have the following results, so hopefully this will help someone to be able to help me with this problem it seems to be getting worse as time goes on eating up memory.

Thanks for your help, time and efforts it is appreciated and here is the TSG SysInfo and the following 2 logs from FRST:
Here is the TSG SysInfo

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8174 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives:... Read more

Answer:Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle

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Windows Server can create a domain and create User Accounts.
when a computer join this domain and login with one user, i check local  users , Groups:Administrators.  only Domain Admins
there is no user account, only a domain user. Is there any way to check how many user login on this computer? not on server client.
a way is to check C:\user
yongliang_s could be an AD account or local account or msa account. how to distinguish them? and the admin in them?

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I'm baffled here. I had my network between my new vista machine (\\MAINCOMPUTER) and my xp laptop (\\JIMSLAPTOP) set up perfectly (transfered old files from xp computer to vista without problems) until yesterday when I was trying to add music files to windows media palyer on my xp machine that are stored on my vista machine. It is wireless network with the vista machine connected via ethernet and xp machine wirelessly.

It was working fine at first- searching for and adding all of the files that it should have. I left the room for a bit while the 13,000+ songs were being added and when I came back it was frozen. I canceled out of it and then tried to access the files that were added but it could not find them. I then tried to access the folder through the network and My Network Places crashed. I restarted, tried again... same... crashed.

I can see the xp laptop no problem on my vista network map, can access any of the xp files, and can ping using IP and name both ways- from vista to xp and from xp to vista. XP just won't find \\maincomputer now in My Network Places- error message says: "Workgroup is not accessible. You might not have permission to use this network resource. Network name is no longer available."

Norton's is running on both machines, but I have both computers on the respective "trust" lists

Again, I had this working fine and this only started happening after the windows media player incident...

If anyone has any suggesti... Read more

Answer:Solved: XP computer can not find Vista computer on network, problem just started

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Hi everyone, when I try to create a restore point. my computer says that it could not create one. it has also been freezing frequently for the past few weeks and sometimes also says that windows outlook is not responding and 'the programme will be closed'. Which it then does and sometimes it will work fine if I restart it and sometimes it doesn't and then I have to shut down the computer and start it again before  it will work. do you think this is a soft ware or a hardware problem? It has me really confused. Thanks for any help that you cah give me.Wishing you all a Happy and prosperous New Year.regards,barb

Answer:computer won't create restore point. hp computer running Vista Ultimate

it may be a software one. check for infections and otherwise repair using recovery console with boot cd

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Hi there. I am not so computer savvy, so pls bear w me. I was on an unemployment site, went into a 2ndary site, & that is when I got nailed w a virus (computer says worms & Trojans). This "Systems Security for PCs" is hosing up my computer, & 4 $50, it claims it can clean ur computer.I looked online (I am on my phone) & read that it is a fraudulent site, & 2 download a killbot. However, I can't get my Internet up. Since I am unemployed, I just don't have the extra cash 2 pay a computer store. Can anyone please help? I know about all of the should haves, but right now my computer is toast. Thanks!EDIT: Email address removed per forum rules

Answer:Hijacked computer w/ virus: parasite "system security" locked computer

If you have access to another computer, you can burn this to a CD or download to a flash driveThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box w... Read more

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Hey TSF,

I was performing a system restore earlier when, while the process was occurring, I accidentally knocked the power out to my computer. Now when I turn on my computer it goes to the boot screen where I can choose a normal start up or a safe mode start up. Neither work as when I start it up, it just seems to get stuck at the green loading bar screen.

I also have the option to boot from my recovery disc. But after the "Loading Windows files" screen it goes to a black screen and nothing happens. I'm freaking out because I do a lot of work at my computer and can't get it to work (on my brother's computer at the moment). I also don't want to lose any important files on the computer. What can I do?

I have Vista Home Premium on SP2


Answer:Accidentally shut down computer during System Restore.. computer doesn't start up

Do you get any options with the Recovery Disc? If you do look for an option called Startup Repair and try that. It should replace the mbr and other essential boot files for you.

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computer reset back to windows 8 lost all of my info on my computer anyway to recover

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I have the virus and am unable to boot safe mode. I have run the FRST scan and gotten a log. Below is the log, but I am not sure what do do next. 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 14-05-2013
Ran by SYSTEM on 15-05-2013 12:24:27
Running from H:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 9
Boot Mode: Recovery
The current controlset is ControlSet001
ATTENTION!:=====> FRST is updated to run from normal or Safe mode to produce a full FRST.txt log and an extra Addition.txt log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-03-11] (IDT, Inc.)
HKLM\...\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe [2480936 2010-12-16] (Synaptics Incorporated)
HKLM\...\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey [1281512 2013-01-27] (Microsoft Corporation)
HKLM-x32\...\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices [91520 2010-03-13] (Microsoft Corporation)
HKLM-x32\...\Run: []  [x]
HKLM-x32\...\Run: [ApnUpdater] "C:\Program Files (x86)\\Updater\Updater.exe" [1573576 2012-12-10] (Ask)
HKLM-x32\...\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [NACAgentUI] C:\Program Files (x86)\Cisco\C... Read more

Answer:Computer is infected with computer crime and intellectual property section virus

Hello njyoung2 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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I posted this in other tech support forums, nobody seems to be able to help me there. Decided to try out this forum.
All of the info is here:
To sum it up, my laptop randomly shut off one day (as if the battery was removed) and the sound stopped working when I started it back up. Someone said it overheated. The fan was faulty (worked... kinda), so I thought that might have been true, got it replaced. Computer shut off again in the same way about a week and a half or so later, but was only warm to the touch -- it's been much warmer before without shutting off.
Anyways since it shut off the first time, the sound stopped working, and the drivers for it have had yellow flags and the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Any attempt to delete and re-install the drivers has been unsuccessful so far.
Any help in solving this issue would be greatly appreciated!

Answer:Computer Randomly Shut Off, Now Computer Can't Bleep (Sound Doesn't Work)

Faulty fan...shutoffs from personal opinion is that the system could have resulted in motherboard damage.
What did the person who replaced the fan...have to say about all this, subsequent to fan replacement?

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Went though steps to clean my computer of a Trojan today. ESET scan came back clear. Then I took the advice and began downloading programs to protect myself when I downloaded COMODO free firewall, it did a scan for Malware and found 5 files that were a threat.

One containing the the words 'combofix' and another 'win32' which initially in my alert from windows security center saying 'Win32.Backdoor.DNM'. I chose to remove these files and my computer and restart for the firewall to install and changes to be made. When my computer rebooted I had a message from the firewall saying 'svchost.exe' is trying to connect to the internet, which was also one of the virus's that were ment to be removed when I ran Combofix.

My other thread was closed as I thought my troubles were over. Help would again be much appreciated.

DDS (Ver_09-02-01.01) - NTFSx86
Run by Frankie at 0:51:03.03 on 04/03/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_12
Microsoft Windows XP Home Edition 5.1.2600.2.1252.44.1033.18.510.126 [GMT 0:00]

AV: AVG 7.5.557 *On-access scanning enabled* (Updated)
FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C... Read more

Answer:Cleaned my computer with staff help today. Scan still found virus on my computer.

Check your PM inbox. Personally, I don't care for Comodo, and the only firewall I use is my router's hardware firewall and Windows XP's. Too many people don't know how to respond to the notifications from firewalls. I don't care for Comodo's detections, and it's overly intrusive.

If you installed this before you uninstalled ComboFix, that would explain why you were getting some hits from Comodo. It incorrectly sees parts of ComboFix as a threat. Also, there might be some quarantined files left behind if you installed this before uninstalling ComboFix.

Regarding svchost.exe, as long as it's in system32, that's fine

I see no active infection.

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I have a HP Pavillion dv9417ca Notebook PC with AMD Turion 64X2 Mobile Technology Tl-56, 2.0G Ram, NVIDIA GeForce Go 6150 with Vista Ultimate 64-bit SP2.

The computer when running slowly makes a ton of noise starting up and running and tends to use more processing. The computer sometimes makes weird noises that aren't normal windows sounds and come from error's. Like intense beeping noises ocassionally. Firefox especially is insanely slow and the longer I run it the more processing power it uses up along with the plugins.exe. Sometimes it will uses so much that it completely freezes my computer. Lately I've also been having trouble starting the computer where it won't even load windows.

I've ran Ccleaner daily and Malwarebytes weekly and find nothing and the problem has been getting progressively worse. I have Avast which updates daily.

DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by bloopertown at 10:51:51.81 on Thu 04/21/2011
Internet Explorer: 8.0.6001.19048 BrowserJavaVersion: 1.6.0_24
Microsoft? Windows Vista? Ultimate 6.0.6002.2.1252.1.1033.18.1982.922 [GMT -7:00]
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
... Read more

Answer:(Vista) Computer freezing, incredibly slow with firefox, sometimes won't start fully on startup [Computer 1]

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Logs attached.

There are no malware symptoms that I can see, but I did find it very strange that MBAM scans were set to skip everything other than memory. So if you did a quick scan or full scan, it would scan like 400 files and say it was done. I figured out how to turn the rest of the scan back on in the settings and a full scan or quick scan didn't find anything.



DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.6001.19088 BrowserJavaVersion: 1.6.0_20
Run by Eric at 20:22:54 on 2011-07-02
Microsoft? Windows Vista? Business 6.0.6001.1.1252.1.1033.18.2046.785 [GMT -7:00]
AV: ESET Smart Security 3.0 *Enabled/Updated* {CB0F8167-5331-BA19-698E-64816B6801A5}
SP: ESET Smart Security 3.0 *Enabled/Updated* {706E6083-750B-B597-533E-5FF310EF4B18}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: ESET Personal firewall *Enabled* {F3340042-195E-BB41-42D1-CDB495BB46DE}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\s... Read more

Answer:Received email from Comcast saying a computer in my house is in a botnet. MBAM came up clean. Here's logs for computer 1...

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. Please take note: If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available. If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the '... Read more

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Hi there, earlier today i was working on some video footage. I had went downstairs for an hour i came up and i had all these anti virus pop ups flashing all over my screen. i dont know how they got on there as i scan my computer every 2 days. The only possible reason i can think of is visiting The Pirate I tried opening task manager but the software keeps closing it. No matter what i tried the software would tell my system not to open it. I tried restarting the computer but when it gets onto the windows loading screen it flashes a blue screen then resets and this continually happens. I tried safe mode and last safe config, it still happens.

Some of the malware i saw:

Anti Malware doctor
Security suite
and some more.

I cannot use my DVD drive as it doesnt work so my only option is to do some via USB stick.. Is there any other way? please help.

How can i fix this without having to use a DVD drive and formatting / recovery console?


Need this help urgently.

Answer:Computer was attacked by antimalware doctor/security suite malware/computer wont boot


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Hello, New to the forums I had search and been trying everything to get rid of this problem. I found the sight through one of my searches. I am some what new to this so please bare with me. Of course I ran my scans, spybot, ad aware, norton 360. Ran hijack this and will post the log, in the process of running pandasecurity.

Windows xp pro
service pack 2

Right now my desktop back ground is blue with the box in the middle that says " warning! spyware detected on your computer! install an antivirus or spyware remover to clean your computer"

I have tried the right click desktop/ properties/ but I do not have the desktop tab!
I have themes/ appearance/ settings thats it.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:19:00, on 8/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared ... Read more

Answer:Warning! Spywre Detected On Your Computer! Install An Antivirus Or Spyware Remover To Clean Your Computer

Hello bamflee84,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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Thanks in advance for the assistance!My computer has become unbearably slow. One of my servers was infected with a rootkit, and when I started investigating this one, I found a lot of things that seem risky.Here are the logs:DDS (Ver_10-03-17.01) - NTFSx86 Run by Michael Harris at 5:33:31.01 on 07/26/10Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.767.264 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}FW: Sygate Personal Firewall *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exesvchost.exeC:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exeC:\WINDOWS\system32\cisvc.exeC:\WINDOWS\system32\... Read more

Answer:Very slow computer, detected mal-ware on other computer on home network

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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I am replacing my mobo, os (win7 pro 64bit), adding ram and a ssd. I want to put all of the programs on the ssd with the os.
How do I move all of Outlook with emails and the folders to the new ssd? I am hoping that all of the emails and folders and contacts will remain intact.
I should clarify that I will still be using the old HD for storage on the same computer.

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I have completed all the necessary tasks that Major Geeks suggests to find a virus 3 times. Every setting or file is being changed on its own and this increases as I attempted to stop it. I cannot foward a log at this point because my computer willl not allow me to do anything. I am now in safe mode, ran HJ and found (it goes on forever, so I will do my best to post what I believe is important to attempt to create what is happening):

- over 56,000 files including systemfiles hidden.
-Enumerating Win9x VxD services (all I assume my d\: will not run)
-User shell folders and shell folders altstartup *folder not found*
-C:\windows\all users\start minu\programs\startup *no file*
-Adware & Spybot have all been password protected
-autorun entries from registry:
-HKLM\Software\Microsoft\Windows\CurrentVersion\Run *no values found*
-Registry or subkeys are not found
-Enumerating active setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disable byy HKCU twin)
[SetupcPerUser] *
StubPath = rundll.exe c:\windows\system\setupx.dll,InstallHinfSections SetupcPerUser 64 c:\wndows\INF\setupc.inf (or) applets.inf (or) fonts.inf

C:\Windows\Explore.exe: PRESENT
c:\Explore.exe: not present
c:\Windows\System\Explorer\Explore.exe: not present
c:\Windows\System32\Explorer.exe: not presetn
c:\Windows\Command\Explore.exe: not present
c:\Windows\Fonts\Explore.exe:not present

Winsock LSP files:
NameSpace #1: C:\WINDOWS\SYSTEM\rnr20.d... Read more

Answer:COMPUTER TAKEOVER HAPPENING (my computer, settings & files are being changed )!!

If you cant post a HJT log, copy and paste it inline and and I will convert it for you.

Download HijackThis 1.99.1

Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

Run HijackThis and save your log file.

Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

Need help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

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Has anyone seen this web page:?  (From the chrome history page)
The website generating the Security error is  I found it is located on a godaddy server in scottsdale, az.  ip is
<div class="visit-entry" style="background-image: -webkit-image-set(url(&quot;chrome://favicon/size/[email protected]/;) 1x, url(&quot;chrome://favicon/size/[email protected]/;) 2x);"><div class="title"><a href="" id="id-0" target="_top" title="*** Security Error Code 0x80070424" focus-type="title" tabindex="0">*** Security Error Code 0x80070424</a></div><div class="domain"></div></div>
I don't have a picture because they got it on their computer and I was busy stopping it.  It wasn't hard to stop.  I stopped the google chrome process using task manager and then cleaned out the cache and history.   Malwarebytes found nothing. But there is no info that this is a bad site.  

Answer:Web Page That Ransoms Your Computer, Blares a Horn, But Does Not Lock Computer

please check these scan results:
The website is probably empty now.

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I've just changed from Outlook 2003 on my old (XP) machine,to Window Live on my new (Win7) computer.I'm struggling to import the saved e-mails and calendar. The .CSV file method worked for the contacts folder, but not for any thing else. I  do have the  .pst  Outlook back-up file on the new computer, but Live Mail Doesn't want to know!
So-how do I do it?
The Windows Communiy seems not to know either!
And before anybody asks-I've got Thunderbird installed,but it doesn't agree with Virgin e-mail.

Answer:Outlook 2003(old computer) to Windows Live Mail( new computer)

Looks like nobody's got any ideas! I've downloaded the free trial of Office 2013, and this has picked up the .pst back up file, and shows the e-mails etc.But-even if Micros**t say it is possible I have yet to find a way to get the files into Windows Live.
Conspiracy theory says it's a plot to make us all buy Office!!!

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Ok, this problem has been on going for a while and its bugging the crap out of me.

1 newer build computer connected to D-link 655 via Cat6.
1 laptop computer connected to same D-link 655 via Wireless N minicard. (Intel) (130Mbps connected) Router on a 10 foot shelf, always have full bar in wireless strength on 2nd computer.

Both computers can upload and download as expected from the internet.
Transfers between the two computers though are slow.
Both computers are loaded with Windows 7.

Transferring files to or from the laptop transfers at 1.5MB/sec to 2 MB/sec.

Any suggestions on how to fix this?

Answer:Slow file transfer from Wireless computer to Wired Computer

I've been having the same issue and have not found a total solution. the best i have managed to get is 2.5-3MBs. the biggest help that i found was disconnecting any and all wireless G devices. since your router isn't dual band any G devices will slow it down to 54Mbs. second thing was to lower the wireless encryption from 128bit to 40-56bit under advanced sharing settings in the network and sharing centre. you could also take a look at this page: also look through the comments. good luck!

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My computer has been running really slow & the hard drive seems like it is always running. Some of the disk cleaning utilities do not work b/c of space issues, the drive is 228 gb & 21.1 gb is free.

I downloaded the tsskiller & malwarebytes as recommended in another thread. Both came up clean & have also run Norton, spybot,trend micro, etc. which have not come up with anything either.

This is the hijackthis log, any help would be appreciated
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:16:58 PM, on 3/20/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Security Suite\Engine\\ccSvcHst.exe
C:\WINDOWS\system32\sv... Read more

Answer:Computer Hard Drive Running all the time; computer slow

Hello and welcome to Bleeping ComputerMy name is etavares and I will be working with you to fix your computer.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.Please refrain from running tools or applying updates other than those w... Read more

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Im very sorry I couldnt be as descriptive as possible in my tittle description, I will do so in full now.

Last night a storm caused the power to flicker and then go completely off and on for a few minutes. Now during the boot up process on my fathers computer, I get a prompt screen from windows telling that due to a incorrect shut down I should choose a method of booting; safe mode, safe mode with networking, start windows normally.. (you know the rest of the gib) If I tell windows to start normally, it gets to the final booting phase showing the small blue progress bar, but the computer resets itself.

It also will not go into safe mode, nor safe mode with command prompt, no kind of safe mode what so ever. Essentially, the computer gets right up the point of finally kicking 100% and then a reset which brings me back through the normal booting process and to the choose a method of boot screen.

Answer:Computer booting error, cant get a full boot, because computer keeps resetting itself

Did you try Last Known Good Configuration?

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Cant find a way to open this computer. Search online everywhere and no luck. Nothing in the manual either. No screw anywhere. Im thinking it might be behind the stand but cant find a way to remove it either. Help!


Go to Solution.

Answer:Can't open computer to upgrade memory RAM in Lenovo c200 all in one computer HELP!

Hi nicolasestla,
Welcome to Lenovo Forums.
There is a PDF file which includes the maintanance of your C200 AIO Desktop. You should be able to find the steps to open your C200.

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Hello everyone I have a dead acer aspire axc-704g-uw61 and I want move hard drive with windows 10 to new computer a Dell Optiplex 980 without reinstall windows 10. Can anyone show right way to do this task.
Thanks Robert.

Answer:Moving Hard Drive from dead computer to new computer without restallin

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I shared a Canon Pixma MP170 printer on a Windows 7 Home Premium machine. I can see the shared printer name over the network from the XP machine within Add Printer Wizard screen. When I try to add the shared Canon printer on a Windows XP SP3 computer it says it will connect to the printer to download drivers but than it says no drivers are available.
Then it opens up a screen that asks me to provide an unnamed INF file. I put the install CD for the Pixma in the CD tray and pointed it to all Canon INF files located on the CD (one at a time) but it will not go any further. I also found same type of Canon printer INF files within the Program Files/Canon printer folder, but it would not use those either to complete printer add.

Am I missing some procedure that is needed to add a shared printer on a Windows XP computer from a different operating system such as Windows 7 Home Premium?

The Canon MP170 works both when plugged into XP machine and Win7 machine through USB port

Thanks for any help that someone can provide

Answer:Solved: Printing From XP Computer To Shared Printer On Windows 7 Computer

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Is it possible to install windows 7 on one computer take the hard drive out and put it into another computer? i did this and it wont boot at all.


1 laptop has a busted dvd drive
1 laptop is fully functional

install windows 7 on hard drive of busted dvd drive in fully fuctional computer.

Answer:install win7 on computer hot swaped hardrive with another computer = no boot

It all depends on the chipsets and controller types. The closer they match, the better luck you'll have. It also depends on how they are configured, meaning if one is AHCi and one is IDE, it won't work. Windows 7 is more forgiving in this area, but it still isn't guaranteed to work.

If I ran into a situation that would make me consider this, such as a dead CD/DVD drive on a laptop, I would just install Windows 7 from a USB flash drive. It's a faster method anyway.

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Hi. can anyone help me share files between my two computers. i would like to play my music or my videos from my main computer on my laptop. i've changed the workgroup name on both computers to match but still can't find my PC on my laptop in the network center. is there something else i'm missing? or maybe because one is vista and one is XP?
(i use a wireless connection for the internet on both computers from my brothers room)

Answer:Sharing Files Between Xp Desk Computer And Laptop Vista Computer

Networking a vista and xp machine together are easier said than done, only because of the different way vista handles network shares.Check these links: works for me on my Xp and Vista machines but I really don't remember how I did it. I just turned on sharing on my xp AND vista machines and it seems to work just fine...Sorry if I can't be more help to ya

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Here is my Hijackthis log file. Please tell me how to get my laptop back to its good performing state. Like my topic says... it has been running really I mean really slow lately.Logfile of HijackThis v1.99.1Scan saved at 10:33:53 PM, on 5/11/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.exeC:\Program Files\Norton Personal Firewall\NISUM.EXEC:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exeC:\Program Files\QuickTime\qttask.exeC:\WINDOWS\System32\ICO.EXEC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Sony\HotKey Utility\HKserv.exeC:\WINDOWS\System32\ezSP_Px.exeC:\WINDOWS\System32\rundll32.exeC:\Program Files\BroadJump\Client Foundation\CFD.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC: ... Read more

Answer:Computer In An Awful State! Please Help! Computer Really Slow And Not Able To Log On To Secure Sites

Hello,Actually, it doesn't suprise me at all your system is running so slowly... You have several antivirus and firewalls installed (zonealarm, McAfee, Norton, AVG..)Never install more than one antivirusscanner or firewall on your system! Several together can give problems, cause a serious system slowdown and decrease the reliability of it seriously!Also perform next..Go to start > controlpanel > software > add/remove programs and uninstall next programs:NewDotNet (New.Net)WildTangentSpywarebegoneReboot afterwards.* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0F2 - REG:system.ini: Shell=Explorer.exeO2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet7_22.dllO2 - BHO: (no name) - {837A74FC-51C4-834F-A07C-A1134DF436DF} - (no file)O3 - Toolbar: (no name) - {98C46A2E-22FB-709F-F8B0-A0346D3AF611} - (no file)O4 - HKLM\..\Run: [ Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -sO4 - HKLM\..\Run: [WildTangent CDA]... Read more

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For a while now i had a problem with my computer crashing when i play moderately computer intensive game. Games like Euro truck sim will make my computer turn off/ crash in a matter of minutes while far cry 4 cant get passed the loading screen except for the first time i played and that time it only lasted 20 mins. This power supply however works most of the time no problem. Its an 850w so power consumption shouldn't be the problem. it may be worth noting i just got a new gpu (gtx 970 used to have a 550ti). Thanks!
Power supply:

Answer:Computer turning off when playing computer intensive video games.

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ComboFix 11-04-22.03 - home 04/23/2011 1:49.1.2 - x86
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.2036.1258 [GMT -5:00]
Running from: c:\users\home\Desktop\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
c:\program files\AutocompletePro
c:\program files\AutocompletePro\AutocompletePro.dll
c:\program files\AutocompletePro\FireFoxExtension.exe
c:\program files\AutocompletePro\InstTracker.exe
c:\program files\AutocompletePro\[email protected]\chrome.manifest
c:\program files\AutocompletePro\[email protected]\chrome\content\browserOverlay.xul
c:\program files\AutocompletePro\[email protected]\chrome\content\options.js
c:\program files\AutocompletePro\[email protected]\chrome\content\options.xul
c:\program files\AutocompletePro\[email protected]\chrome\content\utils.js
c:\program files\AutocompletePro\[email protected]\defaults\preferences\predictad.js
c:\program files\AutocompletePro\[email protected]\install.rdf
c:\program files\AutocompletePro\unins000.dat
c:\program files\Autocompl... Read more

Answer:i think my computer is infected & my computer tech @work said to run a combo fix.I need help reading it?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your ... Read more

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first off, here are my specsAMD Athlon 64 X2 5200M2N-e Asus motherboard2 gigs (1gig x2) Corsair dual channel ramNvidia Geforce 7900 GS 256mb PCI-EWhen I first built my computer and loaded windows, it worked super fast. Now, its slower then my older computer, which I thought was impossible. I mean...This is pathetic. I unistalled AVG cause there was a process running that is supposed to be a Trojan, and a program said AVG was running it. So, I deleted it, was prompted to restart, so I did. It took literally 10 minutes to shut down and restart. At worst, my old computer took 5 minutes. (P4 2.8, 1.5 gigs ram, ATI Radeon 9800). So, how do I fix this? I have a theory its Microsoft forcing people to upgrade by putting out crappy updates. I mean, for my card, the newest driver is dated the beginning of last year...They come out with a new one but its Vista only. Woo...idiots. So basically it started about 3 days ago, aprox. 4 days after this computer was built. I was playing Battlefield 1942, it froze. I tried 5 times, it froze in different spots at different times. I reinstalled. Same thing. Oblivion goes for about 30 minutes then crashes to the desktop. I then hit the window to maximize again, and it freezes. This has happened everytime as well. I also did older games, same thing, but done differently. Battlefield was the only one that froze the entire computer to where i had to manually shut it off.Then today I randomly check my processes, and theres 2 runn... Read more

Answer:I Need Help...slow Computer, Freezing Games, On A Fast Computer...(possible Trojan)

The first thing which strikes me is that you have 2 anti-virus applications on your computer ( Zone Alarm security suite and AVG Free) Having two anti virus applications running on your PC can give conflicts so I suggest you uninstall one.For the antispyware applications do you have all real time protection enabled?..I first would try Microsoft online test and see what comes up. The freezing can also indicate faulty memory, there for run a Memtest to rule that out.

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My computer crashes every so often when I leave it idle and says this and reboots. Its been doing it ever since I reformatted my computer.

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When i booted up a client's computer, i noticed that it displayed a screen about the C:\WINDOWS\System32\config\system being corrupt thinking hat it was a computer he just bought at a shop like Futureshop, i replaced the corrupt registry file with a generic one. HOwever, aparently he bought his computer from the place he works at. Now, when the computer starts, lsass.exe displays the error "When trying to update a password, this return status indicates that the value provided as the current password is not correct." Some help please? Thanks

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My Specs:CPU: Intel Core i5-3350P 3.1GHz Quad-Core Processor ($185.51 @ TigerDirect)Motherboard: MSI B75MA-P45 Micro ATX LGA1155 Motherboard ($169.99 @ Amazon)Memory: Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory ($87.55 @ Amazon)Storage: Samsung 840 Series 120GB 2.5" Solid State Drive ($131.45 @ SuperBiiz)Storage: Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive ($52.92 @ Amazon)Video Card: EVGA GeForce GTX 760 2GB Video CardCase: NZXT Source 210 Elite (White) ATX Mid Tower Case ($47.98 @ OutletPC)Power Supply: XFX 550W 80+ Bronze Certified ATX Power Supply ($49.99 @ NCIX US)Optical Drive: Lite-On iHAS124-04 DVD/CD Writer ($26.97 @ Newegg)Total: $752.36Also have a master cooler 212 evo. Had this computer for about 1 year (starting from July 2013) and had a problem where when I am playing games my computer would stutter (minor freezes like half a second), I also want to note that this problem occurred at the start of using this computer. Eventually, my computer would stutter so much, I had to restart my computer. After I bought an after market cooler (Master Cooler 212 Evo.) for my cpu, the problem minimizes to certain games (I can play games like League of Legends normally but not games like Counter Strike Global Offense or Battlefield 4, which are games that need a good computer which my computer can handle). So I was curious to see if it was the dust that was causing the problem, so I used compressed air to blow the dust away and now my computer starts t... Read more

Answer:Computer freezes (occurs after booting up computer & leaving it for 1-5 minutes)

Sound to me like your video card is overheating.  You mentioned the possibility of dust being a problem.  Does that mean you have significant dust buildup?  If you use compressed air in a dusty environment without using a vacuum at the same time to suck up the dust you just move it around a bit, which can cause more problems.-Mal

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So I never had this problem but for some reason I do now. So my computer has a built in card reader as well, I forgot the model and brand I installed about 3 years ago but it's Rose something. Anyways with that, for some reason it would read memory cards and then one day it stopped, I installed the drivers and that didn't do anything and then I unplugged it from the mother board and plugged it back in and it worked. However the USB port of it always worked when it wouldn't read the cards. Well it kept doing this all the time where I had to unplug it and plug it back in and now I don't even care anymore I just use a card reader. However that's not the problem, I just said that to confuse you all a bit. Well it might be related, I don't know.

The problem I'm having now is that my computer won't read any SD or Micro SD cards at all. However what's odd is that the last time I was able to access my SD cards, the built in card reader on my computer worked as well. Then all of a sudden not sure then both the built in one and external card reader stopped reading SD cards. I've tried various SD and Micro SD cards and they all don't show up in my computer. For example I put my SD card in my card reader and any USB port I plug it into, it will show "Removable Disk (drive letter" but it won't show the memory cards, the file size etc. Clicking on it will tell you to insert a disk into the removable disk. Ho... Read more

Answer:Computer wont read any SD or Micro SD cards. Help me from murdering my computer.

I'm not certain this will pinpoint the issue but, what brand(s) of SD and micro SD cards are you using? There was a recent post here in MG Forums regarding a similar issue and it seems people have been having problems with SanDisk.

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Hi guys,

Thank you for reading this and hope we get somewhere.

I was initially infected with this trojan approximately one week ago. Symptoms are url redirect to 'licosearch' amongst others.

I formatted, re-installed windows 7 and up it popped again.

I did a complete format (even tried a low-level, or as close as possible to) and re-installed only to have it pop up again.

A malware bytes scan reveals two infections:

Malwarebytes' Anti-Malware 1.50

Database version: 5347

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

18/12/2010 11:51:08
mbam-log-2010-12-18 (11-51-08).txt

Scan type: Full scan (C:\|)
Objects scanned: 167090
Time elapsed: 11 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\WILL\qwers\setup2.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
c:\Users\WILL\qwert\oops1.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

--------------------... Read more

Answer:Computer redirects to licosearch, computer infected with trojan.dropper

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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I was getting help over on this thread ( ) and the person helping me suggested I make a thread here since he ran out of ideas to help me. A lot of useful stuff is in that thread.
Anyways, he thinks it maybe a overheating problem since the inside of my computer was really dusty though I cleaned it out and it st has the same problem though I wasn't able to be super thorough as I didn't accidentally break anything.
I think the problem has to do with my power... My comp is like... It's Getting over powered since power cycling let's my computer have about an extra minute before the problem happens again and it sounds like my computer is working really hard. Though I'm not a computer guy so it's just a guess. Not sure if it's possible.
Though could be something else too. I've been at this for days now and I really want my computer working again.

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I use my laptop for school and, by keeping it on power saving mode, usually get through two school days without charging my laptop. Ever since I've downloaded Windows 10, (1) my computer doesn't shut off all the way when I close it, which drains the battery, and (2) every time I charge it, it turns off the power saving mode, which is really annoying. This is especially annoying when I don't notice it isn't on and my battery drains even faster. Is there any reason it won't turn off? Is there a setting I can use to keep the power saving mode on at all times?

Answer:Why won't my computer turn off all the way and why can't my computer stay on power saving mode?

Your system might have a virus, try to scan using Malwarebytes, Superspyware , Trojan-Killer. Restart your system then try to download Hitman Pro then Run it. Then optimize your system using Ccleaner. Hope this would help.

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Basically i was just surfing the net then suddenly this pop-up came at the edge of my screen saying my computer is unprotected, and infected blah blah blah..I tried to use my Fix.exe program didn't work... niether did Malwarebytes Anti-Malware.... I turned off my computer to see if that would do anything... it did... it made it worse now my compuiter won't boot up!! And i have all my coursework in there which has to be in for monday!!!! Arrrrggghhh what am i going to do??? Someone please help!!! i'm really confused!

Answer:My computer got a strange virus, programs wouldn't run and now my computer won't boot up!!!

For the sake of might try to follow the procedures listed at BC Removal, AV Security Suite..I suggest that you read through all instructions carefully...before doing anything.In the event that this doesn't solve it, post back and we'll try to overcome this.If you feel that the above instructions are too intensive or laborious for you to follow, let me know and I'll move you to one of our malware forums.The instructions in the link provided...should be effective against the listed malware item, but it may not necessarily be effective against others. Users seem to think that it's only one item that they have to deal with...that may not necessarily be the case.Louis

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How come when my windows rt 8 computer updates, it can no longer find my wifi and I have to refresh my computer hook it to the wifi?

Answer:How come when my windows rt 8 computer updates, i have to refresh my computer hook it to the wifi?

I suspect somewhere in there is an update that messes with your Wi-Fi.
Perhaps by installing them in batches and narrowing it down to what appears to be the culprit, you can avoid that update.

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I have been having a long running problem with my computer. It started out as a lack of internet access which turned out tI o be a bad virus. I fixed that problem by doing a complete reformat of my system. I thought that that would fix the problem and it did for a bit.

After a week or so I started having BSOD. I went to a computer shop and we went to work on the issue. The BSOD's were showing that there was an error with my sata connection. I replaced the cables. The problem kept happening, so I replaced the motherboard and hard drive with a complete reformat again. Then I continued to have the same issues which included crashes, disappearing icons, weird error messages (x86 errors) and once in a while a BSOD. The BSOD's all say there's still an error with the sata connection.

I then decided to replace the power supply and upgraded to an evga 1300 watt. I replaced my case as well to a bigger one. I even replaced the ram sticks That seemed to fix the problems for a while and the BSOD's became very rare, but after a lot of use the weird error messages became very common. I really can't use the computer any more. I'm typing this on my laptop.

The computer shop I go to say's this is probably a hardware issue. They can't seem to figure it out. I've had it in multiple times. This is a nightmare for a computer owner. I have replaced virtually all the parts and my computer is still utterly unusable. The only program I installed since the last reformat wa... Read more

Answer:Disappearing Icons, Computer Crashes, BSOD, computer unusable

Why don't you just buy a new one! WOW.. Sorry..
Well, you SHOULDN'T have played with drivers...That is what's up.
Tried re-formatting AFTER doing those changes?
That computer shop owner though...I don't know what to say.
1) try reformatting to a version that is supported by the bios..(Check if it supports x64)...(fully ready)
2) post every error you get and attempt to find solution to each one. (Getting tired)
3) Can you mention WHEN did certain errors happen? before...after changing Processor and Graphic Card? (Getting worried)
4) Try lots of thing on the web. (hope time)
5) Revert back to the old virtual stuff. (shameful return)
6) take off the good pieces and attempt to use it on another computer or sell it. (Hopeless)

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Recently, I bought a new chaintech 7NJL6 motherboard, new 256mb ddr ram, new video card nvidia g-force 2 MX 400, and I'm using my old cpu which is a AMD sempron 2400+, Operating System Windows XP PRO SP2, Using onboard motherboard audio,160gb wester digital WD 1600BB-0FFTAQ I never had problems with the processor before but when I run any video game applications or any music files, my screen gets all garbled up, everything just halts and remains frozen until I hit the reset button on the tower. Also, I'm able to go online with no problems.The other problem is when I *ONLY* put my old CPU back into my other computer which I never had problems with before, the same problem occured again with my old computer; I ran a video game and my monitor froze and the screen was all garbled. I've got a fan and properly made sure the heatsink on my CPU was properly installed. I'm using (speed fan) application to check the temperature on my cpu which is clocking at 32C. Also, I never overclocked my processor. I was able to get two minidump files out of the 20 computer errors thus far. Also, I see this one other error; The DgiVecp service failed to start due to the following error:
The system cannot find the file specified. I've fixed this error by chaning the registry start value for this application to (4). The DGiVecp error hasn't appeared since but this was after I had the computer freezing and garbled monitor error that'll once in a while reset on its... Read more

Answer:Minidump - Computer monitor graphics gets all garbled and computer freezes

Problem has been resolved. My graphics card was creating the conflict, just needed to upgrade my video card drivers and adjust the setting accordingly.

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So i got this pc about a month ago . It's an i5 2500k, hd 7850, kingston 1333mhz 8gb ram, wd 1 terrabyte hdd, asrock z75 pro3 board, corsair tx650 psu . The freezing occurs at completely random times, it started happening about 3 days ago, it does it when the computer is left alone to download, happens when im playing, doesn't seem to matter.
There is no bsod,no minidump , or any message written on the screen. The monitor just blacks out, keyboard no longer responds (cant disable numlock for example). How should i start troubleshooting this (win7 pro 64)?

Answer:New computer, screen blacks out at random intervals, zero response from computer

Best place to start troubleshooting is with your drivers

Did you build this computer yourself?
if so go to Asrock's Website and look for drivers of your motherboard model
Update all your drivers
Make sure to run windows updates and install all required
check updates again just in case there was something missed

Run Driver verifier and see if you get BSOD and mini dumps

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Recently(about 2 weeks ago), my computer started freezing. It happened 5 times already(one of them occurred as I was typing this post). I wasn't doing anything in particular, just using Firefox to browser the web.

3 of the freezings occurred while I was just browsing, 2 occurred while my computer was starting up. No sites in general either, out of the 3 times I froze, I was on different sites each time(all of them are "known safe ones" too like, wikipedia, etc).

After the latest freeze(during browsing), I restarted my computer only for my computer to freeze again after 3 seconds(screen stayed the same, it happened right after it showed me my memory test). Then I restarted my computer again and it froze before anything showed up(monitor did not detect anything so the monitor did not show anything).
Here's what I have done so far:

1. I used memtest86 and done 3 full tests, no errors on any tests.

2. Did anti-virus and anti-spyware scan on my computer(I used: Avast, Spybot, Adaware).

3. Checked Windows Event Viewer(unfortunately it didn't log anything).

Here's the last things I did to my computer before I noticed the freezings:
1. I downloaded and installed Secunia PSI.

2. I downloaded and installed the latest version of WinRAR and Quicktime player(recommendations from Secunia).

3. I also installed various security patches from microsoft update.

Besides that, nothing in particular.

Also I noticed when my computer freezes, my ke... Read more

Answer:Computer randomly freezing(computer stays frozen until I shutdown)

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Hi there
My laptop is a acer aspire 1640z. I re-installed the xp because I was having problems. I found something, everytime I install a program/application from a disc, after restarting the system the mouse and the keyword don't respond properly and the cpu usge is very high, more than 90%

Answer:why when I install a program in my computer from a disc the computer start to slow do

What program ? What disc ?

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Hello All.
I would very highly appreciate learning from you.
I have installed ( hopefully completely deleted ) Tor. I was looking to anonymously surf the web in order to watch US TV online in Brazil.
I also believe my machine is full of viruses adware malware I go to many online movie sites.
I already have utilized CCleaner AVG and adwcleaner6000 but the problems persist.
I ran the FRST64, have the logs and downloaded HijackThis.
I would really love to clean up my machine and be able to surf anonymously.....and prevent intrusions.
Really looking forward to interaction discussions, making friends and learning.

Answer:Tor enslaved my computer as server? Slow computer, clutter, possible intrusions

to BleepingComputer.Hi there,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / music / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.*** Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.*** Please download Malwarebytes Anti-Rootkit and save it to your desktop.Be sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.Double click on downloaded file. OK self extracting prompt.MBAR will start. Click in the introduction screen "next"... Read more

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screen. How do I stop that?

Any help would be simply awesome!


Answer:Everytime I download an image or file on my computer it shows up on my computer

Hi and welcome,
I think your downloads are saving to desktop (the screen). What web browser are you using (Internet Explorer or Firefox or ...).
With that info it should be possible to help you change the default download location.


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Hi all hope someone can help me out. My PC has been playing up badly for the last week or so programs keep crashing whilst in use, everything takes an age to start up, and not sure what else to try. I have removed temp files and unwanted programs and defraged hard drive, I have run AVG, AdAware & Sby Bot S&D and let them remove any problems they found abot 18 in total but no improvement. So I am including a HJT log in the hopes it will show something.

Also popups with the address
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:15:30, on 14/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
C:\Program Files\Agnitum\Outpost Firewall\outpost.exe
C:\Program Fil... Read more

Answer:Computer Keeps Crashing Hjt Log Included, Computer very slow,firefox,explorer.exe kee

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Do new computers that have Windows 10 factory install do better than the ones that are being upgraded to Windows 10?

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Hi, I have a problem with windows XP. Everytime I turn off my computer by clicking on "turn off computer," I receive an error message popup that states "Windows Explorer has encountered a problem and needs to be closed." After that pop-up message, the computer freezes for about a minute and goes back to its normal format (desktop) and the computer DOES NOT TURN OFF.

How do I turn off my computer without unplugging the computer? I try "ctrl+alt+del" to go to the windows task manager to "shut down" the computer but..the computer restarts again and doesnt turn off. Do I have a virus or a windows explorer problem? and how do i fix it? thank you

Answer:WINDOWS EXPLORER error and computer cannot turn off without plugging the computer

check check HELP?

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My computer, in the last 3 weeks, has become increasingly moody. When I try to watch a video (on a secure, safe, legal site, such as watching a tv show on, or try to use my computer game, The Sims 3, my computer will start to run it and then show the "Blue Screen of Death" (where at the bottom it says its dumping physical memory to disc) before crashing and restarting. I have tried restoring my computer to a time before I was having these problems, but errors have occurred and the restore is never successful. I have disc defragmented my computer, and even turned of my Norton Anti-virus to see if perhaps it was messing with my system. I just can't seem to get my computer to run a video, tv show, or my computer games!!! I have also run a scan to see if Norton could FIND anything wrong with my computer! No luck!I'm trying to avoid doing a faculty restore on my computer, and I have a gut feeling that wouldn't help with this problem anyway.My computer/system information:Windows System Home Basic 2007, Service Pack 2Dell Inspiron I1420Intel (r) Core (TM)2 Duo CPU T5250 @ 1.50 GHz2.50 GB32-bit Operating SystemAlso, while it seems un-related, I've also had problems with my Microsoft Office Home and Student 2007. I reloaded it, and re-entered my product key only to find that Word claimed that "selection is locked" While I don't see how this could be related, I figured I'd mention this as well. I'm completely stuck and ve... Read more

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Ok so my computer is running ridiculously slow lately. I know its because I download stupid things. I would like to ask anyone reading if they know how to do a complete re-do. Like wipe my computer clean without using a XP startup disc or using a floppy. Is there any programs I can run that will wipe my computer? Im running XP. SYSTEM RESTORE IS BLOCKED IN SAFE MODE!


Whoa, formatting your HD is a bit drastic of a way to fix a slow computer...what else have you tried? Defragmenting? Memtest? Scanning for Malware? Or simplest of all, freeing up some space on your disk by deleting unwanted files?

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Hello!! This seems to be the best place to find out some answers! A few weeks ago, I had a nasty virus on my computer. Luckily I had internet on my phone and was able to look up how to remove the virus and thought the problem was taken care of. Over the last week or so my computer has slowed to turtle speed, when I click on any program to open it, I can walk away and do something else for 10 mins or so as that is how long it takes to open. I have run MalwareBytes as well as my Antivirus program(norton security suite) and they have found nothing. Granted I have only been able to do a quick scan for av, I tried a full scan and it took 6 days to go through 170,000+ files and wasn't even close to done. So I'm not sure if the virus wasn't fully removed, as I thought, or if this is a ripple effect from having a virus.

And now, upon restarting my computer this morning, it told me that it found new hardware, unknown, that needed to be installed. One of my drivers just disappeared it seems. I'm not sure how, why or what caused this but is there a way to fix it?

OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 1500MHz, x86 Family 15 Model 0 Stepping 10
Processor Count: 1
RAM: 575 Mb
Graphics Card: NVIDIA GeForce FX 5200, 256 Mb
Hard Drives: C: Total - 38154 MB, Free - 16236 MB;
Motherboard: ASUSTeK Computer INC., P4B-LA
Antivirus: Norton Security Suite, Updated: Yes, On-Demand Scanner: Enabled

I have to g... Read more

Answer:Incredibly slow computer/missing drivier/Hot Mess of a computer!

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How do I get my computer to open a clear problems

Answer:Scammers locked me out of computer, now reqiure a password to open computer

I've not had much luck fixing this one, occasionally it is possible to system restore, ie on vista or windows 7, crashing the system, then repeatedly pressing F8 on start to open the selection menu and select "Repair Computer", then restore to an earlier date. Works if the restore points exist, as the change appears to be a registry one that locks you out. On XP the only solution I've had is to format and reload the system.
Wondering as well if there has been any progress with this scam lock; it has been out for a few years now.

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Hi, First post but I hope to be able to use this Forum to help get familiar with Windows 7. Im used to Windows XP but my Old HP Compaq Desktop Computer finally died. My Buddy gave me one of his Work Office computers that was on a Network system with 4 other computers.

Im going to be using it for my home with internet access. I'd like to change the administrator name and password along with deleting other user accounts but I seem to have problems doing so. He gave me his original User name and password to be able to access the computer and clean things out.

Will I have a problem using this computer at home is it was setup for a network system?
I'd like to get it back to basics so I can utilize as much of the Hard drive as possible, but I do not have the windows 7 disk.
Im not much of a computer Wiz but I can do pretty well with guidance and or the proper links, so please have patience with me.
Im also trying to figure out Windows paint on this computer so I can post pics.

Answer:Work Desktop computer on network to single home computer?

It would be best to re install windows on that pc.

What operating system is on it now ?

Does it have a COA sticker on it ?

Can you read the activation key on it ?

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My computer has started restarting itself several times a day... I looked in the event log and see a bunch of these errors (listed below)

Can anyone tell me how to look in the memory.dmp file? I cannot seem to get it to upload on this site, it keeps erroring out. (Perhaps a work firewall) ... I can attach it later if that would help ... can anyone help me figure out what is causing this? This computer was previously working fine. I *think* this loosely correlates with when I updated to Microsoft Office 2010, but I'm not 100% sure about that.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x00000008, 0x8e7e4750, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: .

- System

- Provider

[ Name] Microsoft-Windows-WER-SystemErrorReporting
[ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
[ EventSourceName] BugCheck

- EventID 1001

[ Qualifiers] 16384

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2011-11-03T14:33:13.000000000Z

EventRecordID 28351


- Execution

[ ProcessID] 0
[ ThreadID] 0

Channel System

Computer CMCD088574


- EventData

param1 0x0000007f (0x00000008, 0x8e7e4750, 0x00000000, 0x00000000)
param2 C:\Windows\MEMORY.DMP

Answer:Computer rebooting. Event Viewer says: The computer has rebooted from a bugcheck

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually

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My computer has been acting very strange lately, and it's never done this before since I received it a couple of years ago. I had a party for my birthday (which is today) last night, and my friend wanted to check her messages on Facebook on my computer. I allowed her to do that, and at first she had trouble logging on to Facebook because my Firefox browser was set to ask me every time a site wishes to set a cookie on my computer. I clicked "Allow for session" on all of the cookies, and then I had to set NoScript (a Firefox add-on that disables scripts on websites) to Temporarily Allow She checked her messages and then exited out, but my computer was never the same after that. It has become extremely slow and unresponsive, and has frozen at least twice. Right before the second time it froze, I was trying to scan my computer with Ad-Aware, and I saw that while it was scanning, it had found 1 infection. Also, any sound that is played (for example, the sound that is played when you receive an error message) crackles and echoes several times before stopping. Any music that I play will skip, no matter what player I play it on. My cursor also has problems in that when I move it, it blinks and sometimes dissapears then reappears where I moved it. I decided to get help here, since I couldn't get anything that used too much memory to work. Is there anything I can do to find whatever infected my computer and fix it? I already ran CCleaner and checked my... Read more

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:19:27 AM, on 11/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Progr... Read more

Answer:Slow Computer At Start Up And Keep Running Out Of Ram With 4 Gig Of Ram And A Dual Processor Computer

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:32 PM, on 11/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Hewlett-Packard\HP Device Communication Services\Appinterfaces\HPDeviceService.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 7.0\avp.exe
C:\Program Files\Common Files\Hewlett-Packard\HP Device Communication Services\AppInterfaces\HPDeviceHost.exe
C:\Program Files\Java\jre1.6.0\bin ... Read more

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Hello I am trying to avoid spending ridiculous dollars on a system where i will have to replace some of the factory installed components right away.  I have a build I am looking to set up but I need a pat on the head telling me it willl be alright and the thing won't explode as soon as I turn it on. Also, I was hoping to run Empire total war on it and while i have gotten a go ahead from the forums over there I was hoping for, again, a pat on the head and the nod of approval from some sagely figure.  Thanks for your timeLG 22X DVD?R DVD Burner Black SATA Model GH22NS30 - OEM Item #: N82E16827136152Return Policy: 30 Day Return PolicyProtect Your Investment (expand for options27-136-152|hide options27-136-152)Service Net Replacement Extended Warranty Plan The product will be replaced and shipped directly to you at no charge(more info27-136-152.0.18)    * 1 year: $9.99    * 2 year: $14.99$24.99 . .COOLER MASTER Elite 330 RC-330-KKN1-GP Black SECC ATX Mid Tower Computer Case - Retail Item #: N82E16811119115Return Policy: Standard Return Policy-$5.00 Instant$44.99$39.99 . .Western Digital Caviar SE16 WD3200AAKS 320GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM Item #: N82E16822136074Return Policy: 30 Day Return PolicyProtect Your Investment (expand for options22-136-074|hide options22-136-074)Service Net Replacement Extended Warranty Plan The product will be replaced and shipped directly to you at no charge(more info22-136-074.0.18)    * 1 y... Read more

Answer:First time computer builder needs moral support for computer Idea

Mehish.  Are you buying this at newegg? Whats your total budget? I will help you to select the best parts you can get for the money.

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I have a two year old Dell PC with Windows 7. I got a virus in my computer that by phone and computer takeover Norton located in my MBR. When they cleaned it my computer will no longer boot up. Norton worked with me for three days on the problem but we were unable to fix the computer. I followed other web sites and repaired my MBR but it still will not boot up. I tried System Repair, Check point, Image, and Dell system restore and all failed. I have tried to use the Windows install CD and all I get is a black screen with a flashing cursor and then after 3 minutes the compute attempts to boot again and fails. I tried everything to try and wipe the drive from C prompt and it will not let me. I have very weak computer skills but I can follow directions and I have wiped a previous computer I owned. (I confirmed that my CD drive is working) I also should mention I have a second hard drive on my computer that I backed everything up to.

Answer:Dell Computer PC will not load Windows install CD from computer crash

See if you can reset the BIOS hardware/software connections and then clear the CMOS to access your Windows 7 install disc.
Resetting hardware/software connections in the BIOS and clearing temporary memory of corruption:Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained to clear the software connections between the BIOS
and hardware and clear any corruption in the temporary memory.
(If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
and mouse should suffice and be the only peripherals reconnected.
Turn it on to reinitialize the software connections between the BIOS and hardware

Clear the CMOS:Use your system manual to find instructions for accessing the BIOS...
In the BIOS, go to the EXIT screen...
Choose load setup/optimized defaults... Read more

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Hi there,
I'm using Windows XP on a Dell Dimension 4700. Internet Explorer freezes up after 5-10 minutes of use - CTRL-ALT-DEL usually doesn't work - have to reboot. Recently, am unable to open c-drive, Control Panel or My Computer by double clicking. An error box comes up that says: Trial has Expired. You have exceeded your trial period. This evaluation version will no longer function. Please click on the "order button" to purchase your licensed version or the "Quit" button to exit.

Then it gives two options to click: ORDER and QUIT

When I click on Order to see what this is about, it takes me to a Paint Shop Pro page to order. I have an "ORIGINAL" version of Paint Shop Pro that I bought, so I don't know what this trial version is about.

I ran Norton 360 and it didn't catch any viruses. I ran Avast free version and it found some viruses which were fixed. I was unable to run either of these virus protection programs in safe mode so just ran them in normal mode.

I ran Malwarebyes in Safe Mode and it found various problems (Trojan Dropper, Trojan BHO, some Adware issues, etc.).

I'm still having problems. Please help. I'm a rookie user.

Thank you so much.

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Hello BC!
I use a Samsung np370r4e. It is a few years old and is a hand me down from an older relative. When I first received it, it was very slow so I took it to a local computer shop to add in 2GB of RAM (which added up to 4GB) and to clean it up. Apart from sometimes getting hot after a few hours of usage, it has ran very well over the last couple of months.
Two days ago, I used the native Samsung SW Update to run a few updates. I let it run overnight. The next morning, I noticed that my laptop was extremely slow. The boot up and shut down times were (as they usually are) very quick but using Chrome or anything else on the laptop would cause it to frequently lag or hang for about roughly 10 seconds. Chrome (being that which I use the most often) would often freeze or crash.
I checked the RAM and 4GB was detected. After suspecting that the update may have something to do with it, I tried using system restore. The first time I did it, my laptop battery died halfway and I had to do it again. The second attempt was successful.
However, even as I type this, the same symptoms are occurring and they are getting exponentially worse. The hangs and freezes are getting more recurrent. Also, my computer blacked out for about 10 seconds before coming back. Even writing this is a challenge, as my computer keeps hanging.
A gut feeling is telling me to back up my hard drive, just in case, and that's what I'm going to do after I post this.
For... Read more

Answer:Updated computer using Samsung SW Update and computer became unbelievably slow

Hi there.
It seems clear that the update did not have a positive effect on the laptop and it is causing the instability.
Have you tried to revert those updates, or rather, are you able to do so, since it is difficult for you to work with the laptop?

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Will these Computer parts work together to make a great gaming computer?

graphics card: XFX HD-577A-ZNFC Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.0 x16 HDCP Ready CrossFireX Support Video Card

processor: AMD Phenom II X4 925 Deneb 2.8GHz 4 x 512KB L2 Cache 6MB L3 Cache Socket AM3 95W Quad-Core Processor

motherboard: MSI 790XT-G45 AM3/AM2+/AM2 AMD 790X ATX AMD Motherboard

RAM: Mushkin Enhanced Blackline 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model 996684

CD drive: MSI 18X DVD-ROM 48X CD-ROM SATA Model DH-18D5S

case: Broadway Com Corp R-900 Black thick Steel ATX Full Tower Computer Case

power supply: SILVERSTONE OP650 650W ATX 12V 2.2 & EPS12V SLI Ready CrossFire Ready Active PFC Power Supply

hard drive: Seagate Barracuda 7200.12 ST3750528AS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

im getting all these parts from, will they work together? ,my friend seems to think so but i just want to be sure, i am spending like 800 bucks on this thing,,. also am i missing anything? (besides keyboard, moniter ect) any help would be appritiated, thx

Answer:Will these Computer parts work together to make a great gaming computer?

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Hey guys, I just got a new Sony VAIO NS Series yesterday and I think it is satisfactory so far EXCEPT for the fact that the web pages load so slowly. For example, the pages on this website requires that I press refresh or press "enter" on the web address bar a few times for the page to load. How can this be? This computer is new! Could it just be the internet coincidentially being slow? Is it the computer's problem and should I be concerned? Thanks!

My computer can be found here along with the specs:

Answer:New Computer SLOW Loading Web Pages- Computer or Internet prob?

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My computer has lock-ups every so often where I will have to manually re-boot.  Lately, in the past week or so I've noticed that when I boot my computer it works very hard (i can hear it working) but it takes 7-10 minutes until I can open and programs, internet, etc.   My desktop boots normal very quickly, I just can't access anything until the computer (works hard) for the 7-10 minutes.. then it seems to slow down or (catch up finally) and I can access stuff.    When I do have a computer freeze.. (few times a week) sometimes It will just freeze and sometimes it will freeze and a contant beep will sound.
Thanks for any help you can offer.
DSS log blelow
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.67.2
Run by owner at 16:08:25 on 2015-01-16
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3062.2216 [GMT -5:00]
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
============== Running Processes ================
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\WINDOWS\system32\hkcm... Read more

Answer:slow running computer on lock-up freeze sometimes

Hey, Please download FRST (by Farbar) from the link below and save it to your Desktop.Download Mirror #1If you are unsure whether you have 32-Bit or 64-Bit Windows, see hereDisable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)When the disclaimer appears, click Yes.Click Scan to start FRST.When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

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