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Corrupted data files. Only able to operate in Safe Mode

Question: Corrupted data files. Only able to operate in Safe Mode

I can only run my machine (OS: Windows XP Prof. 5.1 SP3) in safe mode. When I try to start Windows XP in normal mode I get the blue screen after a few minutes and a message that says ?Driver IRQL not less or equal? and then a series of Stop codes. This situation started after I had been using the hibernate option for a few days. After I had shut down fully and restarted I got a message stating that Windows had successfully installed the following update: Microsoft Browser Choice Screen Update for EEA Users of Windows XP (KB976002). At the same time I got a Microsoft Security Centre message telling me that McAfee Virus protection was not operating. Then my computer crashed and I got the blue screen.It may be relevant that a week earlier I had received a pop-up advertising virus protection. When I tried to close it, it started to download so I closed my browser quickly and ran both a McAfee and Malwarebytes scan. The Malwarebytes found and dealt with the following:Registry Keys Infected:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.Registry Values Infected:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.Registry Data Items Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.Folders Infected:C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.Files Infected:(No malicious items detected)I have tried to restore my system to earlier dates but on each occasion I get a message telling me the attempt has been unsuccessful. I have also tried restoring the system to the last known configuration that worked but this was also unsuccessful.The event viewer has lots of red errors listed. I have reproduced some of them below: System Errors. Event ID 7001: The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioningEvent ID 7026: The following boot-start or system-start driver(s) failed to load: AFDFipsintelppmIPSecmfehidkMPFPMRxSmbNetBIOSNetBTRasAcdRdbssTcpipWS2IFSLEvent ID 7001: The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning. Event ID 7024The Windows Search service terminated with service-specific error 2147749155 (0x80040D23).Event ID 7022The KService service hung on starting.Application ErrorsEvent ID: 7040. The search service has detected corrupted data files in the index. The service will attempt to automatically correct this problem by rebuilding the index.Context: Windows Application, SystemIndex CatalogDetails: 0xc0041801 (0xc0041801)Results for: Microsoft Product: Windows Operating System; Version: 7.0.6001.16503; Event ID: 7040; Event Source: Windows Search Service; File Name: tquery.dll.mui; The content index cannot be read. (0xc0041800)Event ID 3029. The plug-in in <Search.TripoliIndexer> cannot be initialized.Context: Windows Application, SystemIndex CatalogDetails: The content index cannot be read. (0xc0041800)Event ID 5022. MCSCAN32 Engine Initialisation failed. Engine returned error : 3Event ID 3028. The gatherer object cannot be initialized.Context: Windows Application, SystemIndex CatalogDetails: The content index cannot be read. (0xc0041800)Event ID 3058. The application cannot be initialized.Context: Windows ApplicationDetails: The content index cannot be read. (0xc0041800)Any help or advice would be greatly appreciated. Many thanks.EDIT: Moved from XP to Am I Infected, more appropriate forum ~ Hamluis.

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Preferred Solution: Corrupted data files. Only able to operate in Safe Mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I initially thought this problem was malware related but after getting help in the malware forum, I was told by thisisu that my issue is most likely due to a corrupted bootsector or something of that nature. All my logs came back clear of malware but I still can't use my computer in normal mode. Everytime I log in, my desktop pops up but all the applications and buttons are unresponsive. Everything is extremely slow and it take over an hour just to open up task manager or an internet browser. Here is what thisisu thought it might be..





Quote:
Originally Posted by coolm200
With all due respect you didn't help me with my issue at all. I boot to normal mode and my desktop pops up but everything is extremely unresponsive and slow. It takes me over an hour just to load my web browsers home page and all other programs just never start. This lead me to believe that I do have malware. If you could help me out further or tell someone who might know more about the issue I would appreciate it. Also could a bad partition cause this?.. because i was messing around with my partitions not long before my comp started to act up...
Hello,

I am sorry to hear that you feel that I have not helped you at all. I have reviewed all of your logs which includes your partition table that you were concerned about and there are no problems shown.

Code:
Volume 0 E DVD-ROM 0 B No Media
Volume 1 RECOVERY NTFS ... Read more

Answer:Corrupted bootsector/data... can only run on safe mode

Because your system starts up you don't have problems with boot sectors.

These basic checks can be done to ensure system integrity:
1. Boot to safe mode (in boot menu type key F8 and select safe mode)
2. Run chkdsk /f
3. Run sfc /scannow - this can take some time to complete. If errors are reported you can run this command (after rebooting) a second time to see if errors are getting repaired (if on second run you have less errors). More than three runs with rebooting after each run usually does not help further.

4. Check running services and what programs are loaded during startup - get rid of unnecessary programs.
 

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I already posted yesterday, but i think mypost got lost. My computer has gone crazy. If I log onunder normal circumstances, I cannot get to my internet, no system restore, and it deactivated mcacfee....so im on safe mode. i tried to do a system restore here, and it saying no restore points for some reason... someobdy please help me!!
This is my hijack log from safe mode...should i try to run in it, in regular mode?

Logfile of HijackThis v1.99.1
Scan saved at 9:56:30 PM, on 7/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator.YOUR-D0F670B45A.000\Local Settings\Temporary Internet Files\Content.IE5\NJQ8C4AG\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs... Read more

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Howdy, have a trojan that won't let me boot up in safe mode. Do I need to boot off the boot disk and wipe? Thanks.

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I have a major problem with my computer, it will only work in safe mode. I've tried system restore, last known configuration, and debugging mode, all with no luck. I have a Dell just over a year old and running Vista Home Premium 32bit. Please help! Thank you. I don't know what else to try.

Answer:Can only operate in safe mode

sterling, welcome to the forums, you have come to one if not the best forum on the net.

What, exactly, happens when you try to boot into normal Windows Destop?

Perhaps I am not the one to help here but, giving us the blow by blow of the problem will help others help you better, otherwise, speculations will be the only thing we can give you.

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Hi

It shocks me that safe mode does not work after pressing f8 or f5. I dont understand why ??????????? can somebody talented help me now. it is very important in order to sacn for virus.

thank you

I using compaq presario machine

Answer:safe mode does not operate.................

Are you tapping F8 repeatedly when you turn on the computer? some times it takes a couple of tries to get the timing right

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A couple of days ago my computer (64 bit windows 7) started running really slow after my wife installed smilebox on the computer. Now it won't run unless you're in safe mode. I did the read and run first and it still won't work. I've attached my logs. Thanks for any help you can give me.

Graham
 

Answer:Can only operate in Safe Mode

I am not finding any malware in your logs. I suggest you post in the software forum for additional assistance.

If you are not having any other malware problems, it is time to do our final steps:
We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
"%userprofile%\Desktop\combofix" /uninstall

Notes: The space between the combofix" and the /uninstall, it must be there.
This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.




Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUA... Read more

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Alright, so I built a brand new computer with one of my friends about ten days ago, and has worked fine since then. Yesterday (July 3) I went to a family thing and left my computer on. When I came back, it was shut off so out of common sense I turn it back on. Start it normally, and about 45 seconds after the desktop loads, it just shuts off. No warning, no nothing. This now happens every time I try to use it out of safe mode, and I've tried everything I can think of. It only runs in safe mode now. I've tried deleting a bunch of things that I don't use in safe mode, which did nothing, tried system recovery, which did nothing, (it was restored to about 12 hours to before I left on the 3rd) I've done a virus scan and there was nothing to be removed. So I don't know what else to do and I need help. If PC specs or anything like that would help let me know, and thanks a lot.

Answer:Computer cannot operate out of Safe Mode

when Windows will run in safe mode only, it usually means a bad or conflicting third-party driver. Third-party drivers are not loaded in safe mode so that's why Windows is able to start.

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I have tried to follow the threads in previous threads re: popups, stinkware and so much other crap. When I boot up in normal mode, the normal desktop icons appear briefly, then they disappear and I have to resort to various tricks to get into safe mode. Initially whenever I tried to access HJT everything would close up again except my basic desktop with background theme. I was going to post my log file but my other machine has just given up the ghost and now gives me a corrupt/missing file message

Answer:spyware has taken over my machine, can only operate in safe mode

Welcome to TSF.

Do you can't boot up at all now? If you are using XP, try using the XP cd and enter the Recovery Console to repair it.

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Referred from here: http://www.bleepingcomputer.com/forums/t/271981/virus-causes-computer-to-boot-only-in-safe-mode/ ~ OBTwo days ago I was infected by a virus. An adobe screen pops up then I get a screen for virus scan system pro and do I want to start a scan. I say no, then start my Mcafee virus scan. As it scans my computer I get porn pop ups and screens asking me to run a virus scan I keep saying no and delete the porn pop ups. Mcafee finds 53 problems and 16 quarantined files, but it still scans. Before Mcafee can finish scanning a window pops up saying that computer will shutdown in twenty seconds. I watch as my computer shuts down mcafee and then everything else. I start it up again, the screen is black, then for a split second the windows XP screen comes on. After that it goes black and then it asks to run in safe mode. I go up to safe mode with networking. It starts, mcafee is disabled, malwarebytes finds nothing, and I try spybot, super anti spyware, spyware blaster and trend micro rubotted. Nothing works and I am stuck in safe mode. I tried to install hijack this, but the safe mode screen is too big to hit the accept button. I unistalled mcafee and am completely lost. I do not have a windows xp disc, or an xp boot disc. Please help.

Answer:Virus will only allow me to operate computer in safe mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hello,

First let me say "thank you" for having a resource available to get help with my problem. I have read numerous threads on the web but I haven't seen this issue addressed. I have been working through these issues all day now and am totally frustrated as I seem to have taken baby steps to get the problems resolved only to feel like I haven't accomplished much. And, it seems that every step I take in the process takes a ridiculous amount of time to complete.

If you can tell me where to find the AdwCleaner scan log, I will attach it or if I need to run again I can.

As I mentioned earlier, I've been at this since 8 am, so I'm ready to take a break because frustration has set in.

I appreciate any assistance you can provide...
 

Answer:Can only operate in safe mode after virus removal

Hi,
Download attached fixlist.txt on the same location as FRST (otherwise the fix won't work)
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system

Open FRST, and click Fix. Attach me that report after it is finished.

***** NEXT *****​
Re-run FRST again, check Addition.txt, press scan and attach both fresh reports.
 

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I have ran the BSOD Dump & System File Collection app with the results attached.
I attempted to run PERFMON report but was unsuccessful (Error: cannot find specified path).

I am running Win7 Home Premium (64 bit) and this is the original OS that was preinstalled with my laptop (ASUS G60VX). The system is approximately 2.5 years old and I have never re-installed the OS.

I continuously run system mechanic to monitor and clean out the drive and also use Norton 360 to supplement system mechanic. The system was gradually slowing down and occassionally freezing up. I upgraded the CPU with a T9600 chip and the system seemed to run fine but the temps definitely increased (fan constantly running but rpms varying with temps); I use SpeedFan to monitor temps. The lagging once again started so I had a deep scan and repair of the hard drive performed; took all night to run. This was done approximately one week ago. The system afterward now continually shuts down (BSODs) with no rhyme or reason. I do not know if it is hardware (GPU or hard drive) or software. I have re-installed the original CPU to see if this was the problem but the BSODs continue.

I am capable of operating in Windows Safe Mode with Networking.

I am relatively computer illiterate and really have no idea what I am doing...any assistance is appreciated. Thanks.

Answer:Continual BSOD in Win 7 but will operate in Safe Mode with networking

Sorry I didnt even look at the dump but i can tell you that system mechanic is your problem, if you can boot in safe mode then you may be able to enter windows and do a system restore back to before you did the scan (usually F2, F8 or F12 dependant of your system)
If you manage to do boot into safe mode and successfully restore then immediately remove System Mechanic and also Norton 360... these 2 so call programs are more harmful than good
In failing that you can not gain a restore then you will have to resort to a system repair, its best if you can borrow a windows disc from someone or if not then you may download the correct ISO form here Download Windows 7 ISO (Official 32-bit and 64-bit Direct Download Links) ? My Digital Life
I hope that this info is most helpful to you

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HELP!  My desktop with XP PRO on it, which is not connected ever to the internet and which I use for office files etc, has suddenly displayed the BSOD, no matter what I do.
 
Chosing Safe Mode, results in a display of files, then the BSOD returns.
 
Chosing "Last good configuration" does nothing....BSOD returns.
 
Basically, the computer will not boot.
 
The message comes up:  "Unmountable_Boot_Volume".
 
The message also reads:
 
Stop: 0\000000ED
         (0x81F45E30)
            0xC0000006
          0x000 000 00
         0x 000 000 000
 
 
 
 
I tried to run various security disks and programs and the operating system "Utility disk" but nothing will run because Windows does not continue beyond the BSOD.
 
I've never had any problem with this desktop computer previously. 
 
The only thing I can think of which I installed recently was a Canon Printer, Scanner, Fax installation disk.
I put that installation disk in the cd drive, but it, also, will not run.
 
I hope someone out there can assist with this vexing problem, as I have run out of ideas.
 
Oh, one more thing: No I cannot find a boot disk and No, I do not have an XP Pro installation disk.
 
 
44GUY
 

Answer:BSOD and can't operate in safe mode -"unmountable boot volume"

How to make a bootable CD to access the Recovery Console.
 
Please download ARCDC from Artellos.com.
 
    * Double click ARCDC.exe
    * Follow the dialog until you see 6 options. Please pick: Windows Professional SP2 & SP3
    * You will be prompted with a Terms of Use by Microsoft, please accept.
    * You will see a few DOS screens flash by, this is normal.
    * Next you will be able to choose to add extra files. Select the Default Files.
    * The last window will allow you to burn the disk using BurnCDCC
 
Your ISO is located on your desktop.
 
In order to boot from this CD you may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order.
 
Once you have booted from the CD you will come to a screen which will offer the options to Install or Repair, select R.
 
When you reach the command prompt type chkdsk /r then press Enter.  Please observe that there is a space between chkdsk and the forward slash r (/r).
 
Chkdsk has five stages which will display the percentage of each stage as it runs.  This can take a very long time to run, it may even appear to have stalled.  Please do not stop this process as it can cause severe damage to the operating system.

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If I try to start my computer in "normal" mode it will run for a short period of time, then give me the blue screen with the error: C:\DOCUME~1\MRS~1.FLE\LOCALS~1\Temp\WERefdb.dir00\Mini102108-01.dmp

C:\DOCUME~1\MRS~1.FLE\LOCALS~1\Temp\WERefdb.dir00\sysdata.xml

BCCode : 1000008e BCP1 : C0000005 BCP2 : F763B027 BCP3 :

ED6244C8

BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1


The following is the contents of my HighJackThis Log Any help would be greatly appreciated.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:56:10 AM, on 10/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Mrs. Fleury\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Int... Read more

Answer:Toshiba Satellite Blue Screen - Only able to operate in safe mode

BUMP, please

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Hello all,

My copy of Windows 7 Home Premium x64 on my laptop has been having some strange issues lately. I cannot run .msi files, and device manager never populates a full list. Sometimes (rarely, but it does repeat) Windows Explorer will freeze, and if I attempt to close it and reopen it using task manager, the UI reloads, but whenever I click on a folder it claims Windows cannot load explorer. Restarting fixes that. I scheduled and ran CHKDSK, and it repaired a few bad sectors, but it didn't fix any of these problems. I have run CCleaner (both the regular cleaner and registry fixer) and defragmented my hard drive until it's only 1% fragmented. I then tried sfc /scannow, and it read a bunch of corrupted files but could not repair them. I read that to fix sfc, you must download and run Windows System Update Readiness Tool. It has been running and "Searching for Updates on this Computer" for about an hour now, and I'm getting concerned that it's just not doing anything. It's not frozen, the bar keeps moving from left to right and I can click on and off of it. I also have the logs from sfc if anyone wants to take a look at them, they'll be attached. The computer isn't very old, and has an intel i3 and 4gb of ram. If you would like any extra information to help, please reply and I'll get back to you as fast as I can Any recommendations on where to go from here would be greatly appreciated.

Thanks so much for any and all help!

Answer:Many corrupted Windows7 files, SFC reads corrupted data but doesnt fix

Hi Qujibo,
First comment you said ran ccleaner REGISTRY cleaner, this is not advised, unless you know what your doing

If there is an UNDO backup from that utility RUN it.

SURT can quite easily run for a couple of hours.

There are a lot of Winsxs errors in your log.

AFTER surt has run

REBOOT

run the MXdiag report from this link
Windows Genuine and Activation Issue Posting Instructions

Was this OS only installed via sysprep a couple of days ago??

Roy

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OK. So I am using Win XP Pro w/SP3 1GB Ram on a computer I built. AMD XP 2100+ Thoroughbred B core CPU. It is (was) still a nice machine believe it or not. Here is my problem. One day I booted up and logged in. No icons appeared on the desktop. I figured, corrupt explorer.exe file and went to ctrl+alt+del and nothing. So rebooted and then the icons were there. I tried to load from Start>Programs.. and it freezes up and the "hourglass" mouse pointer is displayed instead of the arrow pointer (like my cpu is at 100% at all times) Now I realize that something is seriously wrong. All drivers are as up to date as they ever will be and all things were functioning properly until I got this whatever (Trojan virus Im sure, virus at the least) I cannot even boot to a CD. Cannot get into safe mode at all. And the task-manager is disabled along with me being able to open anything. I can still log on fine (of course) and then it is all downhill from there. So this is what I do. I go through this reboot and tinker for a while and it is futile to waste any time on that. I purchase a IDE case to make this internal Hard Drive an external Hard Drive via USB 2.0.I boot up my Windows 7 laptop and connect this drive via USB and run Norton 2010 on it. As we all know it is infected many times over. Norton states that it removed all infections except for one file which I had Norton delete the file since it was not an important one. (garbage file)In theory, I should be... Read more

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Windows booted up fine after the replacement and started updating I walked away and came back to a blank screen (As in the monitor was in stanby mode but the computer was on) and could not get the monitor to come back on. I restarted the computer and it booted normally getting to the windows logo and finishing and then the monitor goes blank into standby mode. If I wait an hour nothing happens still. I have tried using startup repair from the installation disc it says it failed. When I force the advanced options to come up (interrupting boot 3 times) I can't use my mouse or keyboard to click on anything. Now I'm struggling to get into safe mode to run DISM to repair the installation however I'm not sure how to. I've tried the F8 method which of course does not work. I've tired using the installation media and repair my computer and there is no option for booting into safemode. I'm not sure what next step I should take...ideas?

Note: My PSU went bad and I just replaced it.

Answer:Windows 10 corrupted: Need to get into safe mode

Hello Kinster45 and welcome to the forums. Try this tutorial and see if it helps. Safe Mode - Start Windows 10 in

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Hi All,

Thanks so much for this excellent site, first of all. I'm hoping to get some help reinstalling my operating system. Here is the issue:

I'm using an HP Envy Core i7, 16gb RAM, and a 1 TB SSD drive on Windows 8.1 -- if you need more info, please let me know. The machine is about 2 years old

The last few times I restarted my system, I noticed it took slightly longer to reboot. Then it took several minutes, and I was about to take it in to be looked at when it stopped booting at all. I am able to boot it now only in safe mode, by tapping shift + f8 on a restart, and then selecting the 5th option (restart with network and safe mode -- something like that). Unfortunately, I can not seem to do a factory reset or a system recovery/restore, as none of these options are available to me in this mode.

I have backed up all my data so I would just like to do a clean wipe and re-install of WIn 8.1 (or even Win 10), but I can't figure out how to do it from here. HP wanted to charge me $150 and have me send it in (out of warranty) and the obnoxious PC repair guy down the street wants $200 to do this. My hunch is that there must be a way I can do it myself, whether that means making a bootable OS on a USB or something else?

Would anyone be willing to help me out with this one? I'd be super grateful and will be happy to buy you a virtual beer!

Thanks in advance,
Cory
 

Answer:Windows 8.1 OS got corrupted -- can boot in Safe Mode only.

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Hi All,Thanks so much for this excellent site, first of all. I'm hoping to get some help reinstalling my operating system. Here is the issue:I'm using an HP Envy Core i7, 16gb RAM, and a 1 TB SSD drive on Windows 8.1 -- if you need more info, please let me know. The machine is about 2 years oldThe last few times I restarted my system, I noticed it took slightly longer to reboot. Then it took several minutes, and I was about to take it in to be looked at when it stopped booting at all. I am able to boot it now only in safe mode, by tapping shift + f8 on a restart, and then selecting the 5th option (restart with network and safe mode -- something like that). Unfortunately, I can not seem to do a factory reset or a system recovery/restore, as none of these options are available to me in this mode. I have backed up all my data so I would just like to do a clean wipe and re-install of WIn 8.1 (or even Win 10), but I can't figure out how to do it from here. HP wanted to charge me $150 and have me send it in (out of warranty) and the obnoxious PC repair guy down the street wants $200 to do this. My hunch is that there must be a way I can do it myself, whether that means making a bootable OS on a USB or something else? Would anyone be willing to help me out with this one? I'd be super grateful and will be happy to buy you a virtual beer! Thanks in advance,Cory

Answer:Windows 8.1 OS got corrupted - can boot in Safe Mode only and can't do a restore

Does this laptop have a recovery partition or do you have a set of recovery disc or a recovery USB stick ?  It sounds like it is time for a re-install. I think this is the servicing manual for your laptop and it says some do and some don't have recovery partitions !
 
http://h10032.www1.hp.com/ctg/Manual/c03317166
 
You will find recovery instructions starting on p.102 of the document. Failing that, if you have access to another computer I believe you can still download the 8.1 ISO from MS  and create an install disc or USB stick from that. You would need the 64 bit version of whichever OS type - home, professional - you have installed.
 
Chris Cosgrove

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Good afternoon,

Could someone please review my HJT log? Computer's been acting screwy in the last couple of days and my CA Associates anti-spyware (PestPatrol) became corrupted...couldn't update itself and I got error messages when trying to update it...I received an XP popup that said "The instruction 0x7c9111de referenced memory at 0x00740073. The memory could not be read."

I reinstalled the software online (vs. using my product's CD) at CA's website and it seems OK at the moment. Booted up with Windows to do a scan but some bizarre filenames were coming up..bizarre to me, anyway (I'm at about an intermediate-level when it comes to home PC security.) Also, I can't boot into safe mode so I'm kinda suspicious.

Here is my log...any help/advice would be sincerely appreciated. Thanks, guys.

Logfile of HijackThis v1.99.1
Scan saved at 3:24:31 PM, on 1/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\abelhadigital.com\HostsMan\hm.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\CA\CA Internet S... Read more

Answer:Solved: PestPatrol Corrupted, No Safe Mode - Please Review HJT Log?

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Relevance 66.01%

I got a virus that when I rebooted and logged into my account I had nothing; no desktop or anything and I was locked out of the task manager also (pretty clever). I ran Malware (under a different user that has admin rights) and it removed about 9 files and now I have the following problems.

?When I log into my account it freezes up in 10 sec or so and is completely locked up, but I can log into another account that is how I ran Malware.
?If I try to go into Safe Mode it just reboots after it gets to mup.sys. So I can?t get to safe mode to try and log into my account.
?I know my profile is hosed up and I can?t get in to fix or restore it because I turned on EFS encryption when I created the profile. When I'm logged in as an administrator there is no access to my folder? I just get access denied.
?Also all of the system restore set points are gone so I can't role it back either!

Seems odd that I can log into another account, but mine freezes up and I can't boot into Safe Mode either?

Any help would be appreciated. Thanks!

Answer:Wont boot into Safe Mode and my User Profile Corrupted

FWIW, Windows XP Problems if Your Profile Is Damaged - http://support.microsoft.com/kb/326688 AND Copy Data from a Corrupted User Profile to a New Profile in Windows XP - http://support.microsoft.com/kb/811151.Louis

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Help getting error that ci.d11 file is missing.  Tried windows Vista repair but when it came up to the window that asks you to click on your operating system.  There is no system listed.  Help!

Answer:Re: Corrupted ci.dll file, crashes even in safe mode, windows won't reinstall either

QuoteHi Ihad that problem on last Thusrday night, while I was on a big urgent project (have you ever noticed problems always happen at the worst moment?). I spent my night trying to use Windows' repair tool, with no result. I was not able to start either in safe mode or in any other way. The Report was always pointing an absent or corrupted CI.dll.Finally, I found the solution in a forum. In fact, while Windows' repair tool mentions it as the cause, CI.dll IS NOT THE PROBLEMThe problem is a virus in the HDD Master Boot Record. My yet-excellent antivirus NOD32 was unable to cure the problem when the incident happened. It just reported it, but did not clean it.The solution, in my case, was a virus remover found at Kapersky's. See :http://support.kaspersky.com/viruses/solutions?qid=208280684I just took my HDD off my computer and connnected it to another puter through an external USB dock, then applied TDSSKiller from the other computer. It took less than 1 minute. Once the HDD back in its original computer, I booted with no problem, and everything worked and still works fine.HTHGood LuckPhilipperead more: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/boot-critical-file-ccidll-is-corrupt/2c1cf7a6-db71-e011-8dfc-68b599b31bf5

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I have a Dell studio laptop that I am running windows vista 64bit on. I downloaded a torrent which gave me a virus that has my whole system screwed. My computer restarted itself and when it came back up gave me a blue screen of death memory dump, and while trying to boot showed ci.dll was causing the boot problems. I tried to delete ci.dll but permissions are set so that only trusted publisher can remove and system admin and users have read only rights. I ran ccleaner and it did not find the problem or remove it. I was able to run in safe mode with networking on day1 of the problem, then it wouldn't load without crashing, now even regular safe mode with no extras also crashes and begins endless loop of blue screen crash restart blue screen crash, on and on. Everything I read online about corrupt ci.dll said to reinstall windows. So I got the discs that came with the laptop when new, and ran the operating system disc. In order to even get it to boot I had to put it first in boot order and disable hard drive. It runs and says pxe-061 media test fail, another pxe error about rom, will post it exactly later, and says operating system not found and puts up a blinking cursor and does nothing else. I have not tried running from dos and am at a loss. Ive read the malware boards but cannot get to Internet to download recommended programs and only have ccleaner already installed. Can I save these programs to disc and run from boot? What do I do from here, any help is greatly appre... Read more

Answer:Corrupted ci.dll file, crashes even in safe mode, windows won't reinstall either

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************Avira AntiVir Rescue System1. Download the Avira AntiVir Rescue System- If you need a free burning application, CDBurnerX... Read more

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I believe my registry has become corrupted. Windows refuses to boot and when I try to enter safe mode, it crashes on loading windows/system32/config/system.log (either this or the file that comes after it which I am not too sure about).

How can I repair this? I can't get into either safe mode or command prompt to use system restore. I unfortunately don't know if I've ever backed up the registry on this computer, I've only made sure to have several system restore files at all time but now, I cannot even boot into safe mode to use them. I really need the use of my desktop computer as soon as possible and I know from experience that using the repair function on the WinXP CD will wipe it and I'll have to reinstall all my programs, windows updates, reset almost everything I have which I don't have the time or resources to do...not to mention it plays havoc with your system because it doesn't completely restore the registry structure and you always have lose programs or settings that you forget about...not to mention the windows update headaches...

Does windows store registry backups in any other locations? Can I restore the registry from a system restore restore point by manually accessing it somehow or otherwise accessing system restore by booting via some other method? I've learned my lesson and I'll make sure to make registry backups in the future but what can I do now? Help!
 

Answer:Windows won't boot into Safe Mode - Registry Corrupted? System.log

boot off the xp cd and select a console repair (i don't remember the exact name). it'll throw you into command prompt which should allow you to run several diag/repair programs such as chkdsk.
 

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Hi. I'm having an issue with my laptop. Running vista 32bit home - getting the error code about it not having / having a corrupted CI.dll file and I've tried to run a linux distro to recover the files but it won't load. The safe mode won't load either. And the recovery disks don't fix the issue.

Is there a way I can access a cmd prompt to use the sfc /scannow command without safemode?
Please help.

Sent from my ADR6400L using Tapatalk

Answer:Missing CI.dll/ corrupted - linux distros don't work - can't access Safe mode

Bump

Sent from my ADR6400L using Tapatalk

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Working on a client's PC. Has a Core i5, 120gb ssd, 4gb ram, nothing too fancy. His SSD has a windows 7 partition (works just fine) and a windows 8 partition (not so much).

The windows 8.1 boots up and works just fine. However when you click the start button, literally all the app and program icons are missing. Also when you search for anything (for example, windows update) it finds results that are random jumbled letters and numbers, and when you press enter to open (for example, windows update) it ask you what type of program you want to use to open the .cdf-ms file with no programs listed. Also, upon boot it opens up an error message that says EEventManager - The system cannot find the path specified.

However if booted up into safe mode, all the app icons show up and everything seems to be working 100% normally. Again, the windows 7 partition is just fine as well.

Any ideas? Don't have installation disks to do a "pc refresh."

Answer:Windows 8 Missing App Icons, Corrupted, but Safe Mode works just fine?

Probably best to ask over here. Windows 8 Forums

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I had to do a restore on my computer and I did create a back up DVD of my data.  It went throught the whole process with no errors.  Then when I did the restore is acted like it did a complete restore but my data was not restored.  I have checked the DVD and it give me an error when I try to access the DVD.  I have tried using a program to look at the files it will show me the main file and all the sub files but I cannot open any of the files.  When I try to open a file it will hang the application and I have to kill the process.  It would be nice if I could get my data back as it is a pain in the ass not to have it.  And I see no reason why if the process of backing up the data did not provide an error message why I shouldn't be able to access it. Thank you, Ron Sliter

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two questions really, a friend has a dell 2100 dimension with xp home, and it crashed, corrupted files cant be repaired. Q:can I save and copy files and documents in safe mode? and if so how do i get to safe mode?
 

Answer:save data in safe mode

Have you tried a repair install which would leave all files and folders in tact ? This shows the exact route but you must be careful to follow the exact route and not to format or delete the pertition .
 

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my windows xp is freezing up so i need to reinstall and i need to know if there is a way i can save my data and files in the safe mode?

Answer:saving data from safe mode

USB Drivers/External Hard Drives will work in Safe Mode.Oh, and you should be able to burn CD's, I'm not sure.We might be able to cure your Freezing problem. Do you want to?

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I have a lap top that some operating software (WinME)got corrupted or the video card is going out. Either way I can only boot the computer to Safe Mode. I need to transfer the data to my desktop computer so I can format the hard drive and restore the software to original. When it is booted in Safe Mode I can't burn to my CD drive. I am not able to install Direct Cable Connection from Safe Mode, and I cant use a USB memory stick. How can I transfer the data without zipping the files and transferring the data via floppy? I have some files that would take 80 floppies. PLEASE HELP
 

Answer:Data transfer in ME from Safe Mode

From what i can see, you would need an OS that has network support and supports your NIC (hopefully you have one).

Stuff to comes to mind would be a Knoppix CD (linux) or Windows PE (you won't be able to get it legitimately).

There is a free Windows PE type CD creator, but it requires an XP CD.

http://www.nu2.nu/pebuilder/

Otherwise you are probably out of luck without slaving a drive or getting an external one.
 

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Hello. I run Vista HP on my Toshiba Satellite laptop and I urgently need to back up my data ( approx 90Gb) while in safe mode. Is it possible to do that and in what way exactly ? Looking forward to your suggestions.

Answer:help ! back up data in safe mode !

Hello and Welcome to TSF

Could you tell us where you want to backup your data???
Do you want to backup data on external HDD or you have two partitions [for example C: and D:]???

In Safe Mode backing up data is exactly the same as when you copy normally.
Just Copy --- Paste and that is it.
I would suggest to backup small amounts of data, for example 9 x 10GB or similar size or if you use software like Total Commander, you can backup all of data in one action.

Keep us posted.

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Hey guyz!
Due to a program failuer (partition magic) some of the data are corrupted and some are deleted. By using PC inspector i could get almost all of them back but still some are corrupted. for example some JPGs and WAVs which are so so important to me!
by any chance do you know any program which can revover CORRUPTED files rather than try to undelete them???

this topic helped me out a bit but no one had correct answer to my problem!
http://forums.techguy.org/archive/index.php/t-263334.html

Ill appreciate your help.
 

Answer:DATA recovery! (recover corrupted files)

http://lists.gpick.com/pages/File~Data_Recovery.htm
 

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hello techs
In the safe mode is my administrator with all my pics data ect however when I switch to guest this now becomes the new admin without all my data pics ect.[xp pro] ran avast. avg showed win32 ctx [deleted now I hope} any ideas???

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Hi everyone,

Well, I had a terrible night last night I was helping my father. I will make a very long story short in explaining that he definitely has a virus. He mistakenly opened an email that purported to be a greeting card or something, he probably ran a file, and then he soon had his browser hijacked. Many virus checks later, fixes, etc. and still no luck fixing the system - might have been a virus called virtumonde, maybe that and other stuff. Who knows.

Anyways, things happen. I figured I would need to restore a drive image I had made of his c: drive for just such an occasion. BTW the drive has a few partitions on it and I have all his data on D:

I asked him to reboot and lo and behold the comptuer froze with a black screen. I had him try safe mode and none of the options (boot from last known good configuration / boot in safe mode / boot normally / etc.) worked - it kept trying, and then coming back to that screen offering the same choices. I think that sometimes he saw the windows xp logo, but only briefly.

So I had him put in the Windows XP cd to try a repair. Sure enough it showed that the C: drive was not formatted, and asked him if he wanted to do so. It did recognize the other partitions and their formatting (NTFS), but it said that the C: drive had an 'unknown' format. Therefore I suspect a boot sector issue.

I would like to avoid reformatting c:, as it will be considerable work to reinstall everything on that drive. More significantly, I have... Read more

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so here's the problem. A few months ago, my computer suddenly stopped working, after a day before I used it properly and shut it down properly. A month later, I took out the hard disk and figured out if I could take out the data on the other computer. But I didn't have an external hard disk to copy the files, so I put the internal hard drive in my drawer and wait till I saved enough money. When I already have had enough money, I figured out where to run this internal hard disk, but it didn't turned out so good, my internal hard drive didn't manage to get into windows nor safe mode. When the "starting windows" appear, BSOD showed up for less than a second. And the start up repair kept appearing. I tried to do system restore, but it didn't work either. It just did "attempting repairs" but it came up with error message and it was not even completed.

What should I do now? Has the system restore I did deleted the files in drive D and E? I need most of the data in that internal hard drive. I parted the hard drive into 3 parts, drive C, D, and E. It's ok for me to lose the data in drive C, as long as I can save the drive D and E. Please help me.

Thank You

Answer:Can my data be saved? I couldn't get into normal windows nor safe mode

Win7 can't be expected to start on different hardware. You can attempt to adjust it to start by booting Paragon Adaptive Restore CD freeware to P2P Adjust the OS to start on new hardware.

You'll also want to make sure none of your repair attempts changed the Partition Marked Active from the 100mb System Reserved (preferred if you have it) or C partition, as can sometimes happen if another HD is plugged in during repairs or reinstall - so unplug all other HD's first. Once you confirm the Active partition if Win7 won't start outright then run Startup Repair - Run up to 3 Separate Times.

If these fail you can still rescue your data to the external by slaving the Win7 HD to another OS HD, or by booting the Win7 installer or System Repair Disk to Copy & Paste - in Windows Recovery Console or by using Paragon Rescue Kit Free Edition 11.0 Free CD.

Data should always be backed up externally against HD failure. You would know your HD has failed because it isnt' detected in BIOS setup by any of the above repair/rescue CD's.

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Relevance 61.09%

Okay, so this morning I turned on my desktop computer, and I got a blue screen with an error message. I don't know why this happened, yesterday it was working fine. Here's part of the message:

STOP: c0000218 {Registry file failure} the registry cannot load the hive (file): \systemRoot\System32\config\sam

I rebooted my computer, and it said something about turning off wrong, and gave me options to either boot into safe mode, restart normally, or restart at the time that worked normally. All of them lead to the same error mesage with the blue screen.

I did a little research on this error, and found a microsoft help page about it: http://support.microsoft.com/kb/307545
Instead of using the recovery console from the CD, I used my computer's recovery console (everytime I reboot, it gives me an option to go into the recovery console or continue normally, so I entered that recovery console, thinking it was the same as the CD's recovery console...) I followed the steps listed, typing in all of these:
md tmp
copy c:\windows\system32\config\system c:\windows\tmp\system.bak
copy c:\windows\system32\config\software c:\windows\tmp\software.bak
copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak
copy c:\windows\system32\config\security c:\windows\tmp\security.bak
copy c:\windows\system32\config\default c:\windows\tmp\default.bak

delete c:\windows\system32\config\system
delete c:\windows\system32\config\software
delete c:\windows\system32\config\sam
delete c:\wi... Read more

Answer:[SOLVED] Corrupted and missing registry/system files, can't boot into regular or safe

Place the cd in the drive then shut down the computer. As you are booting up the computer tap f8 to select the boot menu, select the cd drive. It should boot to a screen that has a few options the best of which (if no data is important to you) is to format the hard drive and do a clean install. However if you would like to try and fix the current installation you will chose repair install.

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New Computer, I have a MacBookPro laptop with Dual OS - Leopard on Mac and Windows XP Professional, well two months of trying to get Windows to opperate correctly. Unbelievable! I've re-installed XP SP2 too many times to count, finally had it up and thought it was running fine for the last week, then I went over to the Mac OS tried accessing windows through boot camp, it shut down the Mac OS, then when I tried to go back to boot windows directly, I received the damning <windows root> \system32\hal.dll file is missing or corrupt - again.

I've gone through a bunch of posts, tried a number of the instructions, and now have a worse issue, my computer is now stuck at the User Log in Page in safe mode with Windows, I'd disabled everything for start up in Configuration Utility and "checked" start up in safe mode there too, so now I can't get it out of it, and since my mouse and keyboard won't opperate in safe mode, I get to the log in page to select user but the mouse just won't move and pressing "CTRL +ALT+DLT" no response.

In the Recovery Counsole when I rean CHKDSK /r this is what it came back with...
"The volume appears to contain or or more unrecoverable problems."
97638572 kilobytes total disk space.
90877508 kilobytes are available.

406 bytes in each allocation unit.
24409643 total allocation units on disk.
22719377 allocation units available on disk.

So what does that mean? Not sure what the " volu... Read more

Answer:Help?? Windows Stuck in Safe Mode on Log on Page - mouse won't work - need my data...

You are going to need 'professional' assistance, from a good (damn good) PC/Mac shop, or a data recovery company.

Despite the fact you can install XP on that Mac, 98% of PC shops will turn you away and tell you to go to a Mac authorised dealer ... shame on them, cos they may actually be able to help, if they know how.

I would put your hard drive in to a PC, as a slave drive, and use something like Spinrite to "try" and recover your data.

What may have happened is, the Mac & Windows partitions have cross-corrupted one another hence the error message. A little hard to explain.

Data recovery ain't cheap, and none will guarantee any success, how valuable is your data?


Sorry I can't help with a quick fix.
 

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Hello. I keep getting "Data Restore" type scans/errors for the hard drive, similar hard drive errors pop-ups, as well as "Delayed Write Failed" for "file \system32\0000390c corrupted or unreadable" error messages that pop up about 20 times when booting Windows 7. As a result, I can't load anything from a regular windows 7 boot. No IE, no antivirus, my whole desktop is blank. I also can't access (or see) anything in the C: drive as it is completely empty....moreso, everything in the Start Menu is blank like it has been removed.

Tried to boot in safe mode with rkill (and even renamed rkill) and follwed with updating and running MBAM to no avail. Here are the DDS and other logs needed.

DDS (tried to attach ark.txt log file but its too large for single file)
.

DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7601.17514
Run by Steve at 20:55:02 on 2011-10-04
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2937.2198 [GMT -4:00]
.
AV: AntiVir Desktop *Enabled/Outdated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Outdated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost... Read more

Answer:Data Restore and "Delayed Write Failed"...cant load anything not even in safe mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/421944 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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I will assume that my problem is unique, i.e., that there are no previous postings on this precise topic. First of all, I am certain that I "corrupted" my C-Drive myself, when I aborted a format that was in progress. I give Bill Gates all the blame for this, however, for not making the onscreen instructions 100% unambiguous (MS needs competition that will scorch their short & curlies, which is what I hope will happen when Chrome OS arrives). You see, I had my Dell recovery CD in the DVD player while this was going on, because I had tried to reinstall using the recovery CD, and when that wouldn't work (because the recovery CD was SP2 and I had downloaded and installed SP3 in the meantime - the installation program informed me of this snag), I went to MS DOS and tried to reformat there. Fdisk is no longer available (I used to format that way with Win 3.11, 95 & 98), so I can't recall how I finally got to where I thought I wanted to be, but I think that I just wrote in "format C: /s" in the command prompt, which is what my old MS DOS 6.22 manual says, but it returned "bad command" (I believe), so I tried (I believe) "format C:". Whatever I did, it seemed to work, because it asked for a "Y/N" confirmation, which I complied with ("Y"). For a moment there, I was happy, but when I confirmed, my CD ROM drive began to whir, and that scared the heck out of me, because I feared that I was erasing the danged thin... Read more

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Hi,My Computer which has Win Xp Sp3 is behaving like it is in safe mode , eventhough it is in normal mode .I noticed this because ,1. Avira Antivir Guard and Update cannot be launched bcz Scheduler is not running.2 . I tried to start scheduler ( under services.msc ) , but can't start it bcz of error 1084 ( safe mode situation ) .3 . I can't use Windows Update , bcz of error Error number: 0x8007043C ( same safe mode condition )4 . I ensured that BITS was set to automatic , but it can't run bcz of 1084 error.I have scanned with Malwarebytes, Spybot S&D , SuperAnti Spyware ( in real safe mode) - No DetectionHere is the dds log ,DDS (Ver_09-09-24.01) - NTFSx86 NETWORK Run by Administrator at 16:45:23.03 on Mon 09/28/2009Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_12Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.112 [GMT 5.5:30]AV: ZoneAlarm Security Suite Antivirus *On-access scanning disabled* (Outdated) {5D467B10-818C-4CAB-9FF7-6893B5B8F3CF}AV: AntiVir Desktop *On-access scanning enabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}FW: ZoneAlarm Security Suite Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Avira\AntiVir Desktop�... Read more

Answer:Safe Mode Error, WinXpSp3 behaves like it is in safe mode even in normal mode

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hi, We had recently went and bought and installed windows 8.1, however I had to restore computer like it was new to put it on here and now my question is what do I need on here so it will operate normally? We cant watch videos, look at pics normal, pop ups come up, cant get on a lot of sites that we could before, etc. My old one was Vista and it had all kinds of programs and worked just fine for everything, now I only have a couple things in programs ugh, I'm so confused, please HELP!!! I have adobe reader and Java s far lol

Answer:what downloads i need for computer to be safe and operate

Flash & Shockwave:

Adobe - Test Adobe Shockwave Player

You need 32 & 64 bit Java.

Avast free:

AVAST 2014 | Protect your Windows PC

TrendMicro Housecall:

Free Online Virus Scan - Antivirus Software - Trend Micro USA

Run the TrendMicro Housecall & a full scan with Avast.

Run sfc /scannow & Dism /Online /Cleanup-Image /RestoreHealth in administrator command prompts.
They are slow so be patient with them.

That's all for now.

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Newegg.com - Rosewill RX-358 V2 SLV &#40;Silver&#41; 3.5&#34; SATA to USB &#38; eSATA External Enclosure w&#47;Int.80mm Fan

Here's a link to my product. I've got a 2 TB WD green drive in it. I'm wondering if I can turn the fan switch off on this when this is hooked up to my popbox media player which reads my 1080p mkv movies from the hardrive. I notice the green drive spins down on it's own when I turn off my popbox which is important but the fan doesn't turn itself off any I don't want to leave it on all the time nor do I want to have to be manually turning it off and on all the time. With the fan turned off can anyone tell me what's the coolest orientation for enclosure to be in? Vertical, horizontal, upside down? When the fan grille is facing up the hard drive is inverted. I know hard drives work fine vertically but I wasn't sure about inverted. Ofcoarse I'll turn the fan on when I hook hardrive up to PC for mass file transfers.

Answer:Rosewill RX-358 ext. hardrive. Safe to operate with fan off?

Personally I would suggest not too....because heat is the number one factor in HDD failures. Having a look at the link you provided and reading through some of the feedback posts, over all the unit has a good rating. There are a few that mention leaving the fan on when unit is plugged in due to the overheating issue.

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I've already looked up how to fix the corrupted profile problem, but I can't get into windows even in safe mode because it still asks me for my password and we already know what happens then. This is for an uncle and he has no backups so a clean install is almost out of the question. What to do!

Answer:Can't sign in, corrupted profile, can't sign in safe mode either.

".....the corrupted profile problem......"
What are the symptoms exactly? Which version of Windows is your uncle running?

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It started by having a bunch of command prompts pop up trying to do who knows what. Then a bunch of different windows came up including ones that just had question marks all over and just all kinds of different stuff. I couldn't close it all. Loads of stuff was running. I knew I was screwed then but the computer was going too slow to put my USB in and back anything up. Couldn't open a lot of things like the task manager and whatnot. Surprisingly could run msconfig. Restarted in safe mode.. okay. looking good.when it loads up, there's nothing on the desktop but the recycle bin.inside the recycle bin I can see plenty of files I personally deleted.Not much appears in the start menu. In my computer, there's plenty of folders.. but no files appear inside of any of them.I know the files are still in them because it tells me how much memory is in them. Absolutely nothing will show up.I've been crying so much. This is a music studio computer that has absolutely tons of work on it and I'll be devastated if I lose it. I have plenty of it backed up but a lot of recent stuff isn't backed up entirely.Does anyone know if there's a way I can fix this or at least get my files off of it?edit: so, I put a USB drive that had Yahoo's Anti-spy loaded on to it. I know the program works by just dragging the folder so I ran it. Here's a list of what it found:
Name Objects Category
PornDialer PluginAccess 2 Dialer
FakeAlert 1 Trojan
Disable Task Manager 1 A... Read more

Answer:Can't see any files in safe mode.

Hello and welcome to Bleeping ComputerMy name is etavares and I will be working with you to fix your computer. We should be able to get your files back.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting. If you will be unable to respond (e.g. vacation, travel, etc.), please let me know ahead of time.Please refrain from running t... Read more

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This is copy+pasted from another forum.
I can't get any help from that one so I'm trying here..


It started by having a bunch of command prompts pop up trying to do who knows what. Then a bunch of different windows came up including ones that just had question marks all over and just all kinds of different stuff.
I couldn't close it all. Loads of stuff was running.

I knew I was screwed then but the computer was going too slow to put my USB in and back anything up.

Couldn't open a lot of things like the task manager and whatnot. Surprisingly could run msconfig.

Restarted in safe mode.. okay. looking good.
when it loads up, there's nothing on the desktop but the recycle bin.

inside the recycle bin I can see plenty of files I personally deleted.

Not much appears in the start menu.
In my computer, there's plenty of folders.. but no files appear inside of any of them.

I know the files are still in them because it tells me how much memory is in them.

Absolutely nothing will show up.

I've been crying so much. This is a music studio computer that has absolutely tons of work on it and I'll be devastated if I lose it. I have plenty of it backed up but a lot of recent stuff isn't backed up entirely.

Does anyone know if there's a way I can fix this or at least get my files off of it?

edit:
so, I put a USB drive that had Yahoo's Anti-spy loaded on to it. I know the program works by just dragging the folder so I ran it. Here's a list of what it found:

Code:
Name ... Read more

Answer:Can't see any files in safe mode.

edit 5: (no edit button? seriously?)
Going into safe mode on the normal account rather than administrator gave me nothing but a blank locked up screen. Great.
I went back into the admin which still opened.. but still couldn't really do much.
Decided to see what would happen without safe mode enabled.
Loaded up. The background appeared but turned black shortly after. A program instantly started up and appeared on the desktop. Task manager worked so I closed a bunch of stuff.

Tried using the search to find some of my files. It won't find anything that's in the documents and settings folder.. Yet the folder itself is 80gb. I don't understand how everything can just be invisible from seeing it anywhere.

computer is pretty much ruined. guess it's going to have to be wiped.

I've had plenty of virus issues throughout the years but this has to be the most stressful one. definitely one of the worst days ever.

I guess it's over.

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my computer wont run any programs without me running as administrator. When i log in i get error messages from my start-up programs Example( Firefox.exe- Application error The exception unknown software exception (0xc000000d) occurred in the application at location 0x75128b76. Click on ok to terminate the program) When i run as administrator or in safe mode it works. When I open the control panel it wont let me open anything unless im in safe mode. Can anybody help me out. My Operating system is Vista. all registry fixes i have downloaded haven't worked either
Thanks

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Hello, I recently had to back up my files for a system refresh. Following the backup I tried to open the .dsb files located in my emergency folder. And it did not work. After talking with Dell, I was told that the back up had failed - no executable file was created. I now have my pics and docs in .dsb files that I cannot open. Does anyone know a resolution to getting my original files back?
 

Answer:How to open Dell Data Safe .dsb files?

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Evening everyone,

I have been trying to get assistance for this issue which can be found here: http://www.bleepingcomputer.com/forums/topic474475.html/page__gopid__2893203#entry2893203

Unfortunately the biggest problem that is causing me to be unable to fix the issue is that I can't install any files. I haven't seen anything worth noting in the Windows error logs. Per Naren after running ListParts, he suggested that the problem was found and to post a support request here. Attached is the listparts log. Please let me know if you have any questions.

ListParts by Farbar Version: 30-10-2012
Ran by Christine (administrator) on 10-11-2012 at 23:10:53
Windows 7 (X64)
Running From: C:\Users\Christine\Desktop
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 43%
Total physical RAM: 2008.36 MB
Available physical RAM: 1125.44 MB
Total Pagefile: 4016.73 MB
Available Pagefile: 2753.06 MB
Total Virtual: 8192 MB
Available Virtual: 8191.89 MB

======================= Partitions =========================

1 Drive c: (OS) (Fixed) (Total:218.2 GB) (Free:173.66 GB) NTFS
3 Drive e: (Rocket) (Removable) (Total:15.12 GB) (Free:4.74 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 232 GB 0 B
Disk 1 Online 15 GB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---... Read more

Answer:No IE, Can't Install Files, No Safe Mode

Hello Punkrulz,Welcome to the forum.We see sign of a partition/MBR infection. Please refrain from doing any fixing or changing anything on your own unless you decide you require no assistance any more. Thank you.Please download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File... Read more

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About 3 days ago I opened an mp3 file that someone had sent me in Windows Media Player. Apparently it was infected, but I didn't get any notice from AVG free. The screen flashed a few times so I suspected something was amiss. I right-clicked on the file where I had saved it and had it scanned by AVG; it said infected. So I told it to remove and I believe a message came up saying removal may cause problems with the system. I had it remove anyway, I guess my mistake.

Anyway, then the symptoms started. When I tried to run any executable I would get the message Windows cannot find <filename> make sure you typed the name correctly and try again. Now I don't even get that, nothing will start.

In Safe Mode most apps will start, but I can't connect to the internet. I think when it first happened I was able to connect via Safe Mode With Networking, but not anymore. I had to leave it for a few days to finish income tax on my laptop. In Safe Mode I get messages like Windows cannot start the Windows Firewall Service and The Security Center Service can't be started.

I downloaded Hijack This and burned it to a CD on the laptop. I can run it on the infected machine, but only in Safe Mode. I can also run the AVG command-line scanner in safe mode.

Any assistance you can provide in starting to find a resolution to this would be much appreciated.

Windows Vista Home Premium X64.

Thanks.
 

Answer:Can't rune .exe files except in Safe Mode

Does this sound like a Sircam virus or variant therof?

Do I have any hope of correcting the situation or should I just salvage what data I can and start over, either from a month-old backup or via reinstall OS?

Thanks for info.
 

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Ok... so my mom brings me her computer... almost like I have any clue what I'm doing. NOT. She would like a few files saved before I wipe it clean n start over. If I go into the regular startup... it slows to the point of nothingness, then norton comes on to say that a trojan was found, and can't seem to do anything without it locking up.

So... started it up in safe mode. Thought, silly me, that I could just save her files that way, then erase all the crap, reload everything n give it back to her. But no... CD drives dont work in safe mode... DUH. And since some of these files are pictures, floppy isn't gonna work. What is the easiest way to save some files before the whole dang thing freaks out on me?
 

Answer:WOuld like to save some files... in safe mode... ??

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Hi There
Can u tell me what boot files are used when winxp boots.and secondly what are the boot files winxp uses when boots in safe mode........

Answer:boot files for win xp in safe mode

it uses the normal boot files it just stops any 3rd party drivers from being loaded

to repair the boot files boot from the xp cd into the recovery console and run

fixboot

if a 3rd paty driver or app is causing a problem

in safe mode boot to msconfig

on the boot tab untick all non ms items and see if it boots normally

if it does add them back one at a time and reboot until you find the one causing the problem

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I need to access an .exe file when in safe mode. The instructions say to put it on the deskstop, then reboot into safe mode, but that doesn't work. Apparently only installed programs show. I've put the file into folders that show files in safe mode, but the file doesn't show when I boot into safe mode. I put it on a CD, but while the CD drive is recognized, the file doesn't come up.

Running Windows XP Home, SP1 (not my computer)

Any ideas?

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I have Windows XP sp3 and it fails to complete boot process every time. It reaches the desk top and variably shows desktop icons, sometimes explorer bar and some system tray icons. Moving the pointer over any of the icons or explorer bar produces the hourglass. I can only really boot up in Safe Mode but do not have Administrator password which according to the orignal seller, never set one.

I want to wipe out the XP and start fresh with Windows 7, but have important files to save before I do. I have tried everything. Help!

Answer:How can I copy my files in safe mode?

Welcome to TSF!
I'm afraid the rules won't allow us to provide any help with bypassing lost passwords, as there is no way to determine the actual circumstances.

If there was no password, it shouldn't prompt for one, so sounds like there actually is one.

Is the Administrator account the only one that appears in Safe Mode?

You can boot with the Win 7 DVD and use the command prompt to copy files to an external drive:
Boot with the DVD
Select your language and click Next
Click Repair your Computer
After it scans for Windows installations, select the Top option, then click Next
Click Command Prompt.

You can use a Ubuntu Live CD to copy files to an external drive, to another PC over a network, or bun them to disk.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer

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I recently did a defrag on my laptop hard drive, and i noticed that i'm getting errors on the same files, saying that some files were unable to be moved.

Here's a log from when I ran it in regular Windows XP.
Code:
--------------------------------------------------------------------------------
Fragments File Size Files that cannot be defragmented
2 420 MB \Documents and Settings\Nathan\Desktop\Warcraft III\war3.mpq
75 440 MB \Documents and Settings\Nathan\Local Settings\Application Data\Google\Google Desktop\d8541706a902\rpm1m.cf1
404 450 MB \Program Files\Steam\steamapps\source models.gcf
167 460 MB \Documents and Settings\Nathan\Local Settings\Application Data\Google\Google Desktop\d8541706a902\rpm.cf1
72 620 MB \Documents and Settings\Nathan\Local Settings\Application Data\Google\Google Desktop\d8541706a902\dbeam
24 671 MB \System Volume Information\_restore{4E015214-6BB0-4181-B365-456CF1DEC069}\RP349\A0183127.exe
29 704 MB \Documents and Settings\Nathan\My Documents\My Videos\Two Heads Are better Than None\Kenan And Kel - Two Heads Are Better Than None.mpg
5 706 MB \RECYCLER\S-1-5-21-1517058887-1443211527-2734774989-1006\Dc577\Final Fantasy 9 Disc 1.iso
8,875 841 MB \Program Files\Steam\steamapps\half-life 2 content.gcf
5,692 976 MB \... Read more

Answer:Can't defrag certain files - even in Safe Mode

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this has been occurring ever since my computer was diagnosed with a trojan. i removed it, and ever since then no .EXE files will open. I will click on any .EXE file, the revolving circle signifying loading will show for a second, and then it won't load at all - the program is not present in the task manager.

the weird thing is, there is no difference in safe mode. no .EXE file will run in any variation of safe mode. this prevents me from running ANYTHING apart from the command prompt, viewing folders, and notepad. i cannot load the internet, a virus scanner, NOTHING. it is difficult to fix something when one is literally unable to access anything.

i have attempted the 'repair my computer' option when i press f8, but it says it can't be repaired automatically. i downloaded a registry fix from a different computer, but it reads the message "Could not import exefix.reg: Not all data was successfully written to the registry. Some keys are open by the system or other processes".

I cannot load a registry fix, virus scanner, or the internet. i STILL cannot open .EXE files in any variation of safe mode. i do not have the windows 7 disc so i cannot reformat. additionally, the trojan appears to have erased all my system restore points, so i cannot restore to any previous time.

i have literally run out of ideas. i can't even install any fixes! any help would be greatly appreciated. thank you.

Answer:.EXE Files Do Not Open - even in safe mode!

A long time ago, I had something similar happen to me. I found my computer infected with some variant of the WinA Lizard (or something like that) virus that infected every .exe file I ran while it was on my system. It hosed every executable on the HD b/c it actually infected my command.com (in windows 95 - shows you *how* long ago). I got lucky b/c I loved making all of my .ZIP files self extracting executable files, and hosed every single one of the. I was able to still manually open the files using WinZIP, but I learned then not to make self-extracting executable files anymore.

At any rate, though, I found so many residual problems with that system I eventually formatted and reinstalled my OS. In this case, unless you can figure out how to restore your system to work correctly, this may end up being your only option.

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Relevance 58.22%

Whenever I boot my computer normally, it works fine until I try to run a program, or open a folder, or do anything, and then my computer freezes. It works fine in safe mode. I have run virus scans with Avast and Malwarebytes, and found nothing. A couple days ago, avast started telling me that it was automatically running some program (C:\Program Files\Fujitsu\Utils\FjOddUnl.exe) in sandbox for some reason, but it never came up with any concrete problem, so I'm not really sure how much that matters. This laptop (Fujitsu Lifebook T-series) is a couple of years old, but I just had it repaired (under warranty) a couple weeks ago, and they replaced the HDD and the motherboard, and I really wasn't expecting to have problems like this again so soon.

Answer:can only open files in safe mode

Take it back.

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Relevance 58.22%

I can get in but I need to delete 3 files and 1 folder. Any help would be appreciated.

Answer:How Do I Delete Files When I'm In Safe Mode?

Hello Throttled

Please give more details, to help those that wish to help you.

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i am having problem with my laptop i am seeing black screen with C:\>on typing dir c:\/p i seevolume in drive c has no labelvolume serial number is 3349-13F1Directory of C:\Command COM 93,890 04-23-99 10:22p 1 file(s) 93,890 bytes 0 dir(s) 245,950.41 Mb free

Answer:bypassing files while i run in safe mode

What does any of that have to do with safe mode?

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Relevance 58.22%

My computers keeps crashing when I try to boot up in normal Windows mode. It only works in Safe Mode. The problem is, in safe mode, the USB ports do not work, nor does the disc burner. I have pictures and music files I need to back up onto an external hard drive. However, the external hard drive connects through a USB port.

Any advice as to how I can backup my files on to the external hard drive in safe mode?

Thanks.

Answer:Need help backing up files in safe mode

Take the hard drive out of the computer and mount it in an external enclosure. Attach it to a working computer by USB cord and copy out what you need.

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Relevance 58.22%

i have windows xp. some mp4 files are not delete in safe mode also. how can i delete.

Answer:mp4 files not deleted in safe mode

How large are the files?Have you tried CTRL>DEL to bypass the recyclebin?Other option is to get a prog such as moveonboothttp://www.softpedia.com/progDownlo...Goin' Fishin' (Some day)

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Hey guys,

Had success posting here before so I am going to try it again. My friend gave me her laptop and stated her son had been on it and now they believe they have a virus (didn't provide me with additional details). This laptop is running Windows 7 Home Premium. I open it up tonight and here is what I noticed:

1) McAfee is continually stating that the computer is at risk.
2) Internet Explorer does not run at all. iexplore.exe is where it belongs but nothing happens when attempting to run.
3) Installer is not installing files. I attempted to install Mozilla Firefox. From the thumb drive UAC did come up but that was it. Copying the file to the desktop and attempting to install did nothing. Checking through error logs, I did see a notice that the installer service is not running correctly and that it could be installed incorrectly (ironic eh?)
4) Safe mode did not work. After attempting to run safe mode (w/ networking), it loaded 3 files finishing with hal.dll. It then proceeded to the repair installer, stating to reboot and if it worked successfully Windows will run normally.

Unfortunately I don't have many details to give you on this one. There aren't any applications or error messages that scream "This is what I am!". If ya guys could lead me in the right direction I would appreciate it!

Answer:No IE, Can't Install Files, No Safe Mode

Restart the PCPress F8 on bootupSelect REPAIR YOUR COMPUTERClick on REPAIROn the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand PromptCan you get to this screen?If yesSelect System restoreRestore to a previous restore point and see if you can launch applications in normal mode

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History - Dell said my 8400 HD was bad, after trying to install two different new Dell supplied HD's they said mother board was bad. Also had installed new memory. I do have two new Disc supplied by Dell - XP Pro SP2, and the Driver CD.Sent everything back to Dell except kept the CD's. Reinstalled my HD and memory. Started computer and ran a system drive diagnostic.  Results HD - PassedInserted install CD and Windows began setup, stopped during setup and gave error message that the system has a different version of Windows than the CD. Don't recall ever installing anything different.Tried booting to original HD ( Don't remember what Dell had me do to it prior to condemning it )computer will boot to Admin / other user Icon's once select Admin, started loading to my desktop. Once loaded all i get is my original screensaver or background picture. I don't have any ICONS on either desktop. Booted up into Safe Mode. Selected Admin again and this time i have my desktop items. Checked All Programs and all seem to be present. All my documents items or there and i can open them. Opened up start-up menu files and nothing is in that folder. I would like to recover MY Documents items.  I have a CD drive internal. Also have an external CD/R HP drive, but computer would not copy any files to this drive, or the other drives. Need help recovering files and reinstalling windows.Also when i booted in safe mode, there is a note at the top of the screen - a... Read more

Answer:Recover Files in Safe Mode

At Dell's logo, press CTRL+F11 and select non-destructive Windows reinstall.

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Relevance 58.22%

My old toshiba notebook has crashed. Yes, I dropped it....more than once to be honest. (RIP). I can only boot into 'safe mode". I get a blue screen when booting in regular mode and get caught in a continual loop.

I just purchased a HP Pavilion 8055. I have a CAT5e Crossover Patch Cable. I want to transfer all my files to my new computer.

In the past, I have used the XP wizard feature to create a network.... I can't do this in "safe mode".

Is there another way to do this?

Thanks in advance!
 

Answer:x'fer files from safe mode to new computer?

Unfortunatley you may be stuck with bringing up a network. Im no PC expert, but I know you can get an adapter that will allow you to remove your old hard drive and use you USB port on your new laptop to make it a second drive. Then you can copy the files directly. I know some of the guys at work have the kit, its great, you can use it on any hard drive. I'll see if I can find it, its about $ 20.00
 

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Need help please to recover files in safe mode. I am unable to boot to normal XP Pro SP2 OS. I cannot access internet with present computer. I have an onboard CD drive and have access to a USB external HP Drive. I tried copying MY Documents to this drive but it would not work. I inserted disc that came with HP drive, it would not start automatically. Went to Explore and opened folders. All the folders appear to be microsoft video files. Also attempted to load new Mcafee CD and aborted install due to Norton loaded originally. I have the new Dell Install CD and Driver CD, install CD is XP Pro SP2.

Please help need instructions to copy wanted documents, pictures, etc. and do an new install. Or detailed steps to take to get back into regular windows. I should add that i was reinstalling windows when all this started, thought all was lost on HD, Dell tech support had me remove it after running diagnostic. New HD would not install properly either. Put old HD in and ran the same check and HD passed.

Any help would be greatly appreciated.
 

Answer:Recover Files in Safe Mode

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I had a system crash and my Dell desktop recovered my data and game me a dump of my data files in the above format. I am unable to open any of these dsb files(data safe backup). Any answers that would get me out of this hole? thanks much
 

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

Answer:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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I posted to the forums at Mcafee as well because originally I thought this was a virus.
Here is a copy of what I put up at Mcafee.

am not sure if this is the correct forum for this, but I couldnt find one more specific.
I will include as much info as I can.
I am not a computer whiz, but I am not toally ignorant either.

2 weeks ago my 1yr old shut off my PC via the surge protector. Then it would not turn back on. I called the Geek Squad and they said sounds like a power supply. I told a computer saavy friend what the Geeks said and he said you can do that yourself. He brought over an extra power supply he had and popped it in for me until the one I ordered from Tiger Direct came. Everything worked fine. Then I took his out and replaced it with the new one and the pc would not boot passed the windows log on screen. It would start up as normal and then get to the log on screen and completely shut down and cannot be restarted without resetting the power supply.

It will however, fully boot in Safe Mode.

I thought maybe a heat issue?? So I pulled the fan and put on the heat gel stuff and still will not boot past Windows log on screen and then completely shuts down.

I figure, I must have a virus. I had Norton on the PC. I figured it must suck so i went out and bought McAfee Total Protection. I installed Mcafee in safe Mode and it ran a virus check and found nothing. I am unable to access the Mcaffee product via the icon or programs list. It just does nothing when I click on it.... Read more

Answer:OMG! I need major help! Win XP stuck, NO safe mode, I need my files!

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Well, I've been scouring Google on our secondary computer all night, and I'm stumped. I'm also not completely tech savvy, so please forgive me.

My computer shut down by itself while I was typing an email. Rebooted and no exe files would open except IE 64 bit (as of six hours later, now that won't open either - opens, flashes, closes and says IE crashed). It has gone through numerous "windows won't start, repairing" screens. It has tried to system restore, but it doesn't fix the problem.

I cannot open in safe mode, and Task Manager is missing. I can open regedit but not msconfig (this is bothersome because I found a workaround for getting the system to reopen in safe mode by changing some configurations, but...) Can't open device manager as one option suggested looking for the possible virus culprit in the tools/drivers section.

I found a site that had an exe repair fix to either merge or import into the registry, but it keeps saying it can't do it because there are "processes running." Those boards suggested trying to the merge/import in safe mode, but as above..can't open in safe mode. Also since I have no task manager available, I can't manually end or suspend any processes.

Windows Defender runs but says everything is a-ok (clearly not).

Because I don't feel comfortable deleting anything from the registry, that's the only thing I haven't tried. Oh, I did find something that said to check the shell and one other place in the registry, bu... Read more

Answer:No exe files will open, nor msconfig or safe mode

Okay, I restarted and finally was able to get into msconfig. I set it up so the computer automatically starts in Safe Mode. Tried importing/merging that exe file again, and nope, says "other processes are running." Went into services through msconfig and shut down all services - still didn't work.

I also find a possible solution to create a new user - won't let me. Sigh....

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Dell 2400, Windows xp sp3. An odd file showed up in my documents called My Sharing Folders, when I clicked on it the screen came up blank indicating to me they were hidden, deleted file but it keeps coming back. It's appeared now in My Computer along with others that are also blank. I removed Windows Media Player, Live Messenger, MSN Messenger in add and remove programs. Now I can't access anything in Sysinternals programs. I decided to use the Symantec Dell pc restore and start over, now I can't access anything in safemode, the keyboard locks out and I can't type in dialog box, I run AVG 8.0, Spybot S and D, Malwarebytes finds nothing. Avg picks up malware.generic, malware.Isearch,malware.antispywareshield and malware.newdot, it removes them but thier back the next day, when I could still access hijack this it found a string in Avg called WormRadar.com, couldn't do anything about it started losing control, my control now is limited, this thing must be sleeping to let me type this much. Any input would be helpfull provided I can get back here and read it

Answer:Cannot Access Safe Mode, Mystery Files Come And Go

See if you can run this scanPlease download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click ... Read more

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Trying to clean my soon-to-be father-in-law's laptop, and it is an absolute mess. He had worked with it for months w/o firewall/antivirus-program etc.... It has become unbearable for him (too slow, hardly any interent access, pop-ups, security warnings too many to mention...)

It's a Dell laptop with XP Professional 2002, Service Pack 1.

I tried to clean it in Safe Mode: there I ran CCleaner, Ad-Aware, and Avira, each a couple of times. Avira told me after scanning that some files were locked, and they would be deleted on reboot, but after restarting, it found the same files again.

I located those dll files myself and tried to delete them manually (still in Safe Mode), but they couldn't be deleted or moved...
Some of them are:
C:\WINDOWS\System32\qopml.dll (TR/Dldr.ConHook.Gen Trojan)
C:\WINDOWS\System32\rxmfpocj.dll (TR/Vundo.Gen Trojan)
C:\WINDOWS\System32\vuowpofk.dll (TR/Vundo.Gen Trojan)
C:\WINDOWS\System32\qxmkabqt.dll (TR/Vundo.Gen Trojan)
C:\WINDOWS\System32\hdowabki.dll (TR/Vundo.Gen Trojan)
C:\DOCUME~1\RONPROS~1\rxmfpocj.dll (TR/Vundo.Gen Trojan)

I am at a loss. Usually I was always able to manually delete those kind of files in Safe Mode.
Here is my Hijack log (scanned in Safe Mode, after multiple cleanings):
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:42:38 PM, on 5/19/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Safe mode with network support

Running processes:
C:\W... Read more

Answer:Solved: Cannot delete dll files even in Safe Mode

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iv been getting the blue screen here and there but eventually i was still able to use my laptop regularly, but now it wont let me and i have to use safe mode with networking, now all my files are gone and i dont know what to do

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I have a problem with svchost.exe making my CPU 100, so I followed this guide to fix it. When I'm at the point of finding and opening the "fix_svchost.bat" file, I can't.

To try to resolve this problem, I went to here and downloaded the "Batch File Association Fix", but it didn't work and I noticed no difference.

Please help me solve this problem.

Thanks!

-Fez

Answer:[SOLVED] I can't see batch files in safe mode?

Fixed it, sorry I'm not writing on the original post; I can't find the edit button. It turns out that my svchost.exe problem was actually not a problem after all. Multiple svchost.exe's running is normal. The reason for my CPU usage being so high is because of a process called MsMpEng.exe, not svchost.exe. Here is a picture.

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Hi, I was wondering if someone could help me please? I have some files on an external hard-drive that I've had problems accessing and have finally managed to figure out how to take ownership of the files by booting up my PC in safe mode (I have Windows XP Home), logging in as an administrator and then changing to administrator in the owner tab. I've now transferred all the files to the desktop on my PC but I now have the problem that I can only access them in safe mode and am unable to transfer them onto a CD or DVD rom and my memory stick won't register either. The files don't appear on my desktop when I boot up my PC the usual way, even though my setting in user accounts is admin. How do I go about transferring these files for use on my laptop (Windows 7 Professional) or on my PC in normal mode? Help!!!!
 

Answer:Solved: Transferring files from safe mode

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I'm using Windows 10 on my laptop. Few days ago, I found a process in task manager (I forgot the name) which seemed suspicious. So I searched the internet for it and found out that it is a cryptocurrency mining app so I looked for up how to remove it. I downloaded Malwarebytes first it cleared some stuff. Then I downloaded HitmanPro after which all the problem started, I guess. It scanned my pc for a while without showing any result. After a minute it showed some files that were scanned and all of them were Firefox Browser's cache. But at the exact same time Windows Defender started showing virus detected notification. I panicked and stopped the HitmanPro scan and restarted my pc to remove stuff from Malwarebytes scan and this scan. After this restart, everytime I start my laptop, it shows the error "Your PC will automatically restart in one minute". Tried a lot pf fixes from the internet but to no avail. The final option I think I have is to reset my pc. But here's the problem. My laptop is only starting in safe mode due to "Your PC will automatically restart in one minute" error. I can't select the option of 'Keep my files and reset pc' from settings cause it isn't working in safe mode. I started the System recovery by F11 option while starting the pc and there's a reset option too. Please tell me will I get to keep my files if I reset my pc from there?
Also the salesperson already created a Recovery drive on the hard disk itself. I also have the Recovery CD with me.

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Hello,I have a ZBook 15 G2 with Win 7 64-bit. It boots OK but will not let me run any EXE files. As such it is rather hard to troubleshoot. Furthermore I cannot get the computer into safe mode. Does anyone have any suggestions as to how I might deal with this?Many thanks,harry_t

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I cannot get into my computer even in safe mode and as of now my biggest concern is to get my existing files off, therefore I need assistance getting into my computer by I am fine with rebuilding the computer once I get my personal files off. When I try to run in safe mode, a string of code come up and then it bounces to this message:A problem has been detected and windows has been shutdown to prevent damage to computer. Disable or uninstall any antivirus, disk defrag or backup utilities. Check your hard disk config and for any updated drivers. Run chkdsk /f to check for hard disk corruption and then restart your computer. Stop: 0x0000024, 0x00190203, 0x82DDf430, 0xC0000102, 0x00000000.Thank you.

Answer:I cannot get into my computer even in safe mode, how can I fix or at least personal files off

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

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Hi,

I have a strange problem. I have Windows XP and all of the sudden, when my computers starts up, goes past the "Windows XP Professional" screen; the screen turns blue and there is a long message saying the computer shut down windows to prevent damage. Now the only way I can access windows and the internet if I operate in safe mode. Also, if I click on a website I found in the search engine, I get something else.

If you need further info, I'll reboot and jot down what else you need.

UPDATE:

Somehow I got it to run normally, BUT I still have the search engine problem (Fastclick.com?) and I cannot seem to be able to run Malware Bytes or Spybot.

Answer:Windows Will Not Operate In "Normal Mode"

From what little information you posted about the BSOD it is very difficult to determine what might be causing this...With the information that you provided about MBAM and Spybot not working leads me to believe that you probably have some sort of malware infection that is disabling them...I would recommend that you open up a new topic here:http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/Describe in full what is happening and let the experts there guide you in searching and destroying any type of malware that may be causing this.I would also suggest that you copy all information about the BSOD and post it here...Someone may be able to help you with it if they knew what it was...

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Hello,

I've got a peculiar and suspicious problem, but an expert in the Malware Removal forum found no infection on my computer (see the thread here.)

One of the symptoms I'm seeing is that the Malwarebytes' Anti-Malware (MBAM) installer will not complete without errors in Windows XP Pro SP3 after a normal boot. After acknowledging the errors during the install routine (which are always the same, a screenshot is attached to this thread), the installer seems to finish. However, the second symptom is that MBAM then will not run due to the same pop-up error message. It's a Visual C++ Runtime Library error that says, "This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information." Please see the screenshot in this Malware Removal thread.

I know that normally, some malware will disallow running the normal filename for MBAM, so the first thing I tried was renaming the file to something else, including using different file extension such as .com, .bat, .scr, and .pif. None of these renaming attempts worked. This is where I started to observe really strange behavior. After uninstalling my first MBAM install attempt, I found that I could install MBAM when booted to Safe Mode (after changing the registry to allow this and starting the installer service in Safe Mode). After the install I could also run MBAM in safe mode. I then rebooted to normal mode, and MBAM sti... Read more

Answer:Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networking

Re: Malwarebytes' Anti-Malware Runs in Safe Mode, but not in Safe Mode With Networkin

I just found the solution to this issue in Malwarebytes' own forums here. Apparently this is a known bug.


Thanks,

krellkraver
 

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i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

Answer:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

Answer:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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My desktop after a while will not open any programs or files. I would say after 30 min to an hour. I have to reset the computer manually and the whole issue happens again. This doesn't appear to happen in safe mode though. I've used multiple virus programs to remove them but the issue still remains. I run windows 7 32 bit. Any help would be appreciated. Thank you very much for taking the time to read this.

Answer:computer unable to open files after a while, ok in safe mode

Hello prerunner97,

You could try a Clean Startup and see if you can determine a startup program you have that is causing the issue.
Troubleshoot Application Conflicts by Performing a Clean Startup

You stated "I've used multiple virus programs to remove them but the issue still remains."
Does that mean you found malware, and removed what was found?
If so, maybe there are still some malware problems?
I'm no Malware expert, but there is a SF System Security forum where you could add a thread explaining your issue, and experts there might be able to help you.

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I can't run any .exe files even in safe mode - I'm not really computer literate but I know I'm completely hosed on my Toshiba laptop - its about 4 years old.  It seems I can't run any virus scans at all. All files are block.  Any help would be appreciated. Thanks.
 
I can access the internet through safe mode but that's about it.

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My Win7 laptop only boots in safe mode (safe networking also works) but not in normal mode. It shuts down right after logging into normal mode. I ran sfc scannow thrice and it says that it found corrupt files but was not able to fix some of them. I can't upload the CBS log file due to size limitations (it's 7MB).
What should I try next?
Thanks.

Answer:Laptop only boots in safe mode - sfc can't repair all files

Here are some of the failing entries from the CBS log:
CSI 0000011e [SR] Cannot repair member file [l:20{10}]"mfplat.dll" of Microsoft-Windows-MFPlat, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9),
Cannot repair member file [l:18{9}]"sdclt.exe" of Microsoft-Windows-SafeDocs-Main, Version = 6.1.7601.17514
Cannot repair member file [l:24{12}]"sdengin2.dll" of Microsoft-Windows-SafeDocs-Main,

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on my friends laptop he can not open any programs only folders. i tried in safe mode and same thing only folders. i tried to use the register merge fix i saw on another tread on the site. i cant run hijack this or any other program to post. can any one help or will i have to reinstall windows? it started after he came back from work. windows updated on Wednesday could it have a result of this?

thanks nick
 

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Hey guys,

Was tasked to fix another laptop. Oddly enough this issue is similar to the one I fixed a few weeks ago, found here:

http://www.bleepingcomputer.com/forums/topic475072.html

This is for a Windows XP Media Center edition laptop. I attempted to run Last Known Good Configuration, however that didn't resolve anything. Reading the preparation guide, I attempted to download and run DDS.com, however it would not run on the laptop. When attempting to run that, as well as any of the internet programs on the laptop, I see the hour glass real quickly and then that's it. I didn't notice anything in the error logs regarding the applications attempting to run.

I attempted to run both Safe Mode and Safe Mode w/ command prompt. Safe mode will load, however it only gets me to the black splash screen saying it's in safe mode and the mouse cursor. ctrl+alt+delete won't work for me to load explorer.

Please let me know where to start so that we can resolve this issue. I have a feeling where to start but I know as well as any it's very annoying when people want to jump 5 steps ahead.

Thanks!

Answer:Can't open any browsers, install files, no safe mode

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/478457 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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My notebook is infected with flec006, srosa, bagle, downld, hldrrr, mdelk, etc. Run ComboFix, OTCleanIt, Malwarebytes, SpywareBlaster, SuperAntiSpyware, HJT, with no luck. Since I have no wireless connectivity, I can't post the log files. I tried using a USB drive, and as soon as I hooked it to this PC, my AV software poped-up a warning window notifying me of an infection in the drive.
If I can get back to my wireless connectivity, then I can post the logs. Please help.

THANK YOU in advance!!!
 

Answer:notbook no safe mode, no wireless, no hidden files

One way or the other, we need to see the logs. Are you saying that our thumb drive is infected or that the av on the thumb drive recognizes the infections on your computer? Do you have a different thumb drive> Can you copy the logs to a cd? We would also need you to run the MGTools and get us the MGLogs.zip.
 

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As of a couple days ago, I have not been able to connect to most websites. If I do, it's after repeatedly attempting, and even then it may only load half way. Google will load most of the time, as will other low information websites. After doing a little experimenting with streaming media, I found that it will allow a small amount of information in every minute or so. While in safe mode with networking, everything internet based works perfectly fine.
I have run many different scanners (tdsskiller, avast, malwarebytes, ccleaner, adwcleaner, etc), which do find things, but nothing that ends up fixing the issue. I am using windows 7. I am not sure if this is malware or maybe even something that is occurring due to user ignorance. Any help is greatly appreciated.

Answer:Cannot access most websites or download files except in safe mode

Welcome tmorg First Clear cache and cookies Next run MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.   Now run RKILL and before any rebooting run your MBAM and ADWCleaner again. Post all the logs. Please download Rkill by Grinler and save it to your desktop.Link 1Link 2Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer, you will need to run the application again.

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How do I set SATA controller to operate in AHCI mode onDell Inspiron 537MT ? I'm getting ready to add a 120 GB SSD & use MiniTool Partition Wizard to Migrate Windows 10 OS to SSD https://www.partitionwizard.com/help...from-free90100 If SATA controller is in AHCI mode then I think I can migrate to the SSD as planned, but if SATA controller is not in AHCI mode I don't know what to do!! I'm doing this for a friend & I'm also documenting on my website so anyone else can have info to add a SSD & extend the life of older computer to save $$here's my web address http://shopwilkes.net/comp_help/how_to_install_an_ssd.htm any info will be greatly appreciated
 

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Hello,

Recently my dad's computer had a corrupted hive and boot.ini. Via this website, I was instructed to run a chkdsk /r while in the recovery console. Everytime I used his OS disk to get into the recovery console, it prompted me for a password and I didn't know it (nor could I leave it blank). I decided to use my OS disk from my computer and I could fix the problem. Now, though, everytime I startup the computer, it prompts me to start windows normally, in safe mode, in safe mode with networking... To give further information...on that same screen there is an option for Windows XP and Windows XP Home Edition. Don't know if that has something to do with it. They both work though when I press enter on either one. Could anyone help me stop the computer from prompting me??? Thank you for any help.

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stuck on safe mode tried f8 also properties please help

Answer:i am suck on safe mode dell laptop safe mode in all 4 corner

Boot to repair tools either by F key or by booting to a Windows 7 dvd. Google is evil

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

Answer:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

19 more replies