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Best free virus/malware scans?

Question: Best free virus/malware scans?

What are the best scans I can preform to make sure my computer is virus/malaware free?Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

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Preferred Solution: Best free virus/malware scans?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Best free virus/malware scans?

Just like with anti-virus programs...there is no universal "one size fits all" solution that works for everyone and there is no single best anti-malware solution to supplement your existing security protection. You may need to experiment and find the most suitable combination for your needs.
Please see: Supplementing your Anti-Virus Program with Anti-Malware Tools
 
List of Free Scan & Disinfection Tools which can be used to supplement your anti-virus and anti-spyware or get a second opinion:
Malwarebytes Anti-Malware
SUPERAntiSypware Free
Kaspersky Virus Removal Tool
Sophos Virus Removal Tool
ESET Rogue Applications (ERA) Remover - How do I use the ESET Rogue Application Remover (ERAR)
Panda Cloud Cleaner - How to disinfect computer with Panda Cloud Cleaner
Dr.Web CureIt
Hitman Pro
HitmanPro.Kickstart
SecureAPlus Freemium <- comes with a one-year free user license
MicroWorld eScan AntiVirus Toolkit (MWAV)
Microsoft Safety Scanner
Norman Malware Cleaner
Windows Defender Offline
McAfee Labs Stinger Tool
Trend Micro Fake Antivirus (FakeAV) Removal Tool
Trend Micro System Cleaner
VIPRE Rescue
Note: Many of these tools are stand-alone applications contained within zipped files...meaning they require no installation so after extraction, they can be copied to and run from usb drives.
You can always supplement your anti-virus or get a second opinion by performing an Online Virus Scan. ESET is one of the more effective online scanners.Not so Free malware scanning/removal programs:
Malwarebytes Anti-Malware Pro
Emsisoft Anti-Malware Free
SecureAPlus Enterprise
For a list of other recommended security tools (i.e SpywareBlaster, WinPatrol) and resources, please refer to:
* Bleeping Computer's Freeware Replacements For Common Commercial Apps
* Bleeping Computer's List of Antivirus, Antimalware, And Antispyware Resources
 
 

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When I try to run a scan from usind AVG anti-virus, Avira, Windows Defender, or SuperAntiSpyware; when the scan gets to a certain point, Windows shuts computer down with a blue window. It says Kernel_Stack_ Inpage_ Error plus some standard verbage about if you recently installed sortware/hardware,see administrator, etc. At bottom it says: STOP: 0x00000077 (0x00000001, 0x00000000, 0x00000000, 0xF79B1D24). I could sometimes run AVG scan in "select drives/folders" mode but recently it quit allowing that after I upgrade to AVG 9 (free). I uninstalled AVG and went to Avira but with same results. Scanning with Windows defender did the same. I recently installed and ran SuperAntiSpyware and was able to pinpoint problem to " System Volume Information" directory. I am unable to open to see contents as Windows shows no files in it. When I ask Ariva to scan it, Ariva says no files also but if I use AntiSpyware to scan, it shows many files during it's scan but will get to a certain point and computer will shut down. I can almost see file that shuts it down but it happens too fast to catch it. I was able to run "RootRepeal" and log is below. I was not able to run "DDS.scr".

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/30 13:15
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: rootrepe... Read more

Answer:Unknown malware/virus won't let any anti-virus/windows defender/malware removal progran to complete scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Question: Free virus scans

Hi...i think I have malware...or something slowing down my cpu or I am wondering if it could be the DVD soft youtube to MP3 converter? I ask this because, I have malwarebytes and the scan comes up clean (and yes, its updated) I also have Macafee latest virus protection and that comes up clean too. But its really sluggish..I can type a whole sentence before my typing catches up to me on a screen its like its gets...stuck..then kicks in.

I cant afford to buy anything right now, my husband asked here on our military base if they have any free programs (sometimes they do) they only offered the Macafee that we already have. So I was wondering if anyone can recommend something online that is safe and works well for free?

Thanks in advance all

Answer:Free virus scans

Welcome

Try a clean boot
http://www.sevenforums.com/tutorials...n-startup.html

If a clean boot does not resolve the problem, be sure that you have sufficient memory and take a memory test.
http://www.geekstogo.com/forum/topic...ing-memtest86/

If none of that works, give us a screen shot of your task manager both for performance and process.

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I have scanned with AVG with the latest updates. On top of that insidious google redirect I get random pop ups even when I don't already have IE or Firefox running. Also getting sounds in the background like I'm clicking on a link, surfing the net when I'm not. And SYSTEM in task manager is hogging a ton of memory.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 11:52:42 PM, on 8/7/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgwdsvc.exeC:\Program Files\Lenovo\Bluetooth Software\bin\btwdins.exeC:\... Read more

Answer:persistent malware undetected by virus scans and malware removal tools

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.We need to create an OTL report,Please download OT... Read more

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Hi, i was hoping someone would be able to inform me of some good (and free) online virus scans. thanks!
 

Answer:free online virus scans

Try here :

http://www.pcflank.com

http://housecall.antivirus.com/
 

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I need to know what the best free spyware/virus scans is that I could run in or out of windows or online that will remove the spyware/viruses. Any help would be greatly appreciated.
 

Answer:What is the best free spyware/virus removal scans or software.

A combo of Avast! Home Edition and SUPERAntispyware is what i use and recommend, btw, both are freeware
 

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i hate anti-virus software nowadays because they install those services that run all the time, i dont want real-time protection. is there a good anti-virus that just scans for viruses and thats it.
i want to have the choice to have nothing running in the background, im not into this paranoia these anti-virus companies want you to believe. and i think anti-virus programs create more problems than they solve.
i used to use AVG for more than years and never got any viruses except for the false positives and the usual cookies. why would i need something that hogs the computer all the time? i just browse the popular sites and thats it. only thing im scared off is adware and malware, and i dont know which free antimalware/adware that removes them for me without real-time protection.
 

Answer:Is there a free anti-virus software that only scans but doesnt monitor?

i started thinking about AV software again, because recently i was redirected to a fake anti-virus software site thing where it scans your computer automatically, it didnt prompt me to install anything so i figure it didnt install viruses, but it asked me if i want a scan and even though i pressed the cancel button it still quickly proceeded to scan or whatever. of course i didnt wait for it to finish, i quickly closed the browser 5 seconds into it.
 

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Hey Everyone

I am looking for a little direction. I am helping out a friend who was complaining that when he used IE 7 he had problems going to the sites after doing a search. I.e he would search on google see the hits and when he would click on the links it would take him to another site.

I ran Vundofix with no results. I have since tried SpyBot, Combofix, SuperAntiSpyWare, and Malwarebytes and none of them will run. Spybot and MalwareBytes install but will not come up. Combofix and Super will not even install.

The only things I can run are CCleaner and Windows Live Oncenter which did remove some trojans.

Any ideas on what to do? I have tried it in safe mode and have turned off the firewall just to make sure.

Thanks this has been very frustrating.

P
 

Answer:Can't run any malware/virus scans on PC

Welcome to Major Geeks!

Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.

If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. ... Read more

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There's something fishy going on with my computer-the "shut down" button is gone from the "Start" menu and the task manager has been disabled.  After doing all the steps listed in the Malware Removal Post by evilfantasy, the task manager is now available, but the "shut down" button is still missing from the "Start" menu.  Attached are the logs from SUPER Antispy, Malwarebytes' Anti-Malware, and HJT.  Thanks for everything, please advise if I need to do anything else!!  [attachment deleted by admin]

Answer:Virus/Malware Scans

You have Viewpoint installed.Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".More information: ViewMgr.exe - UselessViewpoint To Track Browsing, Serve AdsViewpoint to Plunge Into AdwareIt is suggested to remove the program now.Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present. Viewpoint Viewpoint Manager Viewpoint Media Player Viewpoint Toolbar Viewpoint Experience Technology.----------Before you begin the SDFix instructions you should copy these instructions in a Notepad file and save them to your desktop or print them for easy reference. Much of SDFix will be done in Safe mode and you will be unable to access this web page after booting into Safe mode.Download SDFix by AndyManchesta and save it to your desktop.When using this tool, you must use the Administrator's account or an account with Administrative rightsNow, double-click on the SDFix icon that should now be residing on your      desktop. If a Open File - Security Warning box opens, click      on the Run button.A window will now open showing SDFix being extracted into the C:\SDFix folder.      Once the installation program has finished extracting SDFix, it will open      a Notepad with further instructions.DO NOT use it just yet.Reboot your computer in Safe ... Read more

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There is a virus on my computer. A new icon appeared in my taskbar (looks white with a vivid green dot in the middle). It calls itself 'Antivirus software' but its definitely fishy. it tries to run scans of my pc without asking me. when i click on the icon, it opens something called antivirus software, but on the taskbar it's called 'antivirus software demo'. a windows security alert bubble appears every 5 seconds telling me i.e my wuautlc.exe is infected (amongst many others). It wont let me turn on a scan from my antivirus (PandaCloud) or antimalware scan (Malwarebytes). It opens Internet explorer pages every 10minutes (eventhough i always use Firefox). Theres a small window opening on the bottom right of my screen every 5 minutes telling me my pc is infected, and then asks me to purchase this 'Antivirus software'. and Every 10minutes a main window opens in the middle of my screen telling the same.

I tried opening my pc on SafeMode with Networking. I cant use PandaCloud from there. I can use Malwarebytes but on SafeMode my computer turns off by itself after a few minutes.

I hope you know what I am referring to and you will be able to help! Thanks!
 

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New to this but anyway, I have successfully removed stuff and junk from the old box but this one has me stumped. I have scanned with Malwarebytes, Spybot, Adware and Avast and nothing is recognizing that I have something going on. Hit a site yesterday that wanted to "scan" my computer. Avast caught it right way but when I hit "Abort Connection" it started to do it's little trick anyway, defeating my Avast and disabling the resident Scanner. Before writing down any info (like a rookie) I panicked and Xed out of Firefox. This morning when I went to take it out of Stand By it was froze. So I reluctantly rebooted and went strait to the Scanners above. All four of them said "No Prob" "0" infected files.

Still can execute in Safe Mode but the system completely freezes up after about 2 min of use in normal mode causing me to reboot. So what the hell do I do now. Hopefully you say, "Back up all your stuff and Buy another computer "

I run my own business and don't have a lot of time to mess with this and if it's going to cost $100+ to send it in, then I may as well just spend the few extra $100 to get a new tower. I know that is a little dramatic but as you can see I'm a little worried.

"Give me, give me. I need, I need" Bill Murray, What about Bob

Thanks

Bob

Answer:virus/malware not showing up on scans

It ended up being my registry. I downloaded "Free Windows Registry Repair" and it did the trick. I also went to Window Safety Check and did a scan

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Hello,

Thank you in advance for your help. My name is Chris. I am attempting to fix and clean my friends computer, however it is giving me some problems. The hijack, dds, and attach logs are posted below. This is a 64bit system so I didn't do the other scan. And by the way, If all you want to view is the logs just scroll to the part where you see a row of smiley's and thumbs up. The Hijack log starts immediately after. You may see a log before the row of smileys but thats a malwarebytes log that I posted during the explanation of the steps I have taken so far. The first few paragraph's is me rambling on about what I've done so far, and you probably don't even need to know hence is why you ask people to copy the 3-4 logs in their postings, but it makes me feel better that I explained it lol.

I would consider myself to be above average when it comes to removing viruses, malware, etc..When I first got the laptop in my possession it booted right up and the first error message I got, after windows had already started, was something like this:

error: c:/users/jameson/appdata/local/easybits/hjpasmpe.dll missing entry: register change callback

I'm not sure if this has something to do with the virus or if my friend ran a spyware program that deleted a necessary registry file by accident. I first established a network connection which said I was connected to the Internet but could not access the web with any browser installed on the pc. I checked to s... Read more

Answer:FBI Virus / other malware - ALL SCANS POSTED

51 views but no replys must mean this laptop is all jacked up lol. Here is an update.....

I was finally able to download AVG 2013 Free and installed the complete protection trial for 30 days to make sure it would catch everything possible. I ran the scan overnight and this morning I checked it and saw something I've never seen before. This pc has to be bad off ....

The AVG detected 40 something trogjans and multiple corrupted executable files which it says it fixed. However, it couldn't fix an infected rootkit that reads - Rootkit.TDSS.TDL4 (Master Boot Record) and it couldn't fix multiple anti-rootkits that read - IRP hook, \Driver\iaStor IRP_MJ_CLOSE-> 0xFFFFFA800529274C. The other ones like that all start the same but instead of where it says "CLOSE" in the one above the others say "SET_SECURITY" "SHUTDOWN" "SYSTEM_CONTROL" "WRITE"

I'm assuming this pc is infected with multiple viruses and has been for some time now. The guy who owned this pc lives on campus at a large university and he said many people used his computer for the last few years. I would like to post the log but I don't want to do anything right now with the AVG because I don't want to remove all the TROJANS it found for a good reason. (PLEASE READ THIS PART IF YOU ARE THE VOLUNTEER THAT IS GOING TO HELP ME.)

In the 40 something Trojans AVG found some of them seem like ok files associated with ok programs. One of the fil... Read more

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Hey, I?m really stuck on a problem and I hope someone can help me.

A few days ago, my AVG Free informed me that a virus had been found, so I performed a full system scan. Unfortunately, the scan froze a few minutes after it began, and I had to terminate the program because it wasn?t responding. Then I ran Spybot and AdAware. AdAware ran for about 5 minutes, picking up 2 critical objects, and then also decided to freeze. With Spybot, the scan was ridiculously slow, but was still scanning at least. Then, after 5 hours, it too decided to freeze. I ran these programs again, thinking I could pause or stop the scan after an infection was found and try and remove it there and then, but I couldn?t, because it would just freeze as soon as I hit pause and/or stop. They don?t all freeze at the same point either, in case that matters (though both AVG, McAfee Stinger and McAfee Online froze at "activeskin.ocx").

Then I ran Trend Micro Housecall, Ewido, Panda, and a-squared online scanners. All these programs, after scanning through a few files, would freeze and become unresponsive. No error messages or anything. I downloaded the Ewido Anti-Spyware software, which did the same thing. There was definitely some sort of pattern emerging here.

I thought perhaps there were inconsistencies in my hard drive that were causing problems in the scan, so I ran chkdsk, which told me everything was fine.

Now before some of these programs froze, they picked up a few things. Trend Micro pi... Read more

Answer:Have Virus But All Malware Scans Freeze

Hi,with these problems i think your best bet is to submit a Hjt log to the forum and let one of the experts look over it and working together you can sort this out.If you need a link as to what to do.... click this....Preparation Guide if you scroll down this link it will tell you exactly what to do.Please remember..... once you submit a Hjt log...... please do not alter anything or try to change anything on your computer. (as this could well change your log)Good luck.

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...should you always be in safe mode?
...how about an online scan...possible to do so in safe-mode and go online?
thanks...
 

Answer:when doing scans for virus' and spyware, malware, etc..

answered my own question...safe mode + networking = yes.

 

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Hi, I've been having some problems with my computer ever since I got some alerts from Norton internet security that intrusion attempts had been made.
 
For example when I go to the hotmail log in page in IE8 there is just a blank white screen, and youtube videos just show as a black box. Other web sites have similar problems. My broadband speed has also become very slow, at only 0.19 mbps when it should be at least 2 mbps (although this might not be related, could be a separate fault on the phone line). I have also noticed that software I've installed recently is not listed in the add/remove programs list in the control panel, so I can't uninstall it.
 
I have Norton internet security running with live update, I have Spywareblaster installed, and I have run scans with AdAware, Malwarebytes Anti-Malware, Super Antispyware, Windows Defender, and online virus scanners from Panda, trend micro housecall, ESET, Kaspersky and probably some others I've forgotten now!
 
None of the scans have found anything except some tracking cookies, so what can I do now? Should I do a Hijack this log or some other advanced stuff? Could someone guide me through what to do?
 
The computer is an old desktop with Intel pentium 4 3.06Ghz CPU, 512mb RAM and Windows XP with SP3. 
 
Thanks for your help 

Answer:Think I'm infected, but virus/malware scans not finding anything

Did you tried TDSSKiller?
 
 Running TDSSKiller to obtain log
 
Note: Don't cure or delete a threat, but choose skip for all instead.
Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

In the Additional options: Check Detect TDLFS file system
Click Start Scan and allow the scan process to run

Choose for all threats to Skip for all of them.
Click Continue
Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)
===================================================

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Recently, my computer ran its automatic scan and froze about 30% through the McAfee scan. I've tried Malwarebytes and others as well, all of which freeze on the same file. It is a long string file in the sandbox folder and is allegedly a windows file (looked up online seems to verify this).

My computer has generally run fine despite the antivirus freeze, but I'm concerned that my computer may be infected. Java has ceased automatic updates and also, the CPU usage has been through the roof. Does anyone have any ideas?

Thanks,
SDRTR

Answer:Virus/Malware Scans freezing on same file

Hello,I will be helping you with your problemsSome points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send ... Read more

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Hey there,

My computer is older than dirt, so I don't expect great performance from it. However, it is running much, much slower than it should. I am also now getting popups that read similar to "System alert! Stop! Windows REQUIRES IMMEDIATE ATTENTION. CRITICAL ERRORS. Go to www.fix64.com" I get these pop ups when I do not have IE open. (No, I am not using Mozilla because my computer doesn't seem to like it.) Because my computer is old and a new on is one the way, I do not intend to put any more money into this one for the high dollar spyware protection that you can buy at the store. I have to make do with the quick fixes that I can. I have run Asquared malware removal, and the most it found was some tracking cookies. AVG anti virus comes up with nothing. I ran a registry cleaner and got rid of some stuff, but none of it looked threatening.
Is it possible that a virus or malware is hiding somewhere that the scans can't see? I am afraid to shop online or do online banking for fear some other eyes are watching.
I am running WinXP on IE6 with a DSL connection.

Here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 11:18:48 PM, on 9/8/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System3... Read more

Answer:Virus/Malware hiding from scans? Log included...HELP

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I recently had an update notice from Microsoft. Once uodated I had IE8 . Before updateing I had run an MBAM scan due to a false anti-virus I think it was Anti-Virus PRO. I have the scan log if need to verify what was detected. I have tried to run MBAM & SAS in both normal & safe mode, recevied the error on the subject line for MBAM. SAS just says will report error & asks for my email. I can not stay on IE without encountering a problem and shutting down. Not even wmp stays on always encounters error & shuts down. Was able to run BitDefender Antivirus 2008 nothing detected.PC details:HP 873nXP Media Center Edition Ver. 2002 Service Pack 3Pentium 4 2.53GHz1.50GB RAMTask Manager shows 40 processes running have noticed multipule duplicate processesName User Countsvchost.exe System 4svchost.exe Network Service 2svchost.exe Local Service 2Here is the HJT logAny help is greatly appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:09:54 PM, on 6/6/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\... Read more

Answer:Unknown virus can not run any Anti-Malware scans

Hello, plox3.My name is aommaster and I will be helping you with your log.If you have since resolved the original problem you were having would appreciate you letting us know If not please perform the following below so I can have a look at the current condition of your machine.ThanksAlso, you may want to consider tracking this topic by either adding it to your favourites or clicking the Options button at the top of this thread.Please note that I am in the process of my training so it may take a while for me to get back to you, as each of my fixes need to be checked by a coach first.Download random's system information tool (RSIT) by random/random and save it to your desktop.Double click on RSIT.exe.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)In your next reply, please include the following:RSIT Log

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I noticed yesterday that my computer was running slow and a huge % of the processor was being used when nothing much was happening. When I tried running my audio program (cubase) the computer really struggled and the sound was breaking up. I closed the program and did a few searches to identify the problem. The first response was to do a virus/malware check, so I did, but my computer just started shutting down about 1/3 of the way through the check. It will start up again OK, but if I try another scan it closes down.
 
Firstly, I restored my system to point around 10 days ago when everything was running OK, but the scan problem still prevailed.
 
I then did a disk cleanup, and deleted temp files, temp internet files, program downloads, and the recycle bin. Problem was still there.
 
I then attempted a disk error check, however the computer shut down half way through this process as well.
 
I am really stuck as to what to try next. I have no idea if this is a hardware or software/virus issue. My computer will start up and run for a while, but then the Processor use gets very high again, and it's impossible to run most programs. It will then automatically power down.
 
Any help or advice would be much appreciated.
 
James
 
I have included some specs below:
 
Intel i3 processor
4GB RAM
1TB HDD C: 320GB with OS E: file storage
Windows 7 Ultimate
Avast Free Home antivirus
 
 

Answer:PC shutting down when running virus or malware scans

I then attempted a disk error check, however the computer shut down half way through this process as well.
Use this method, and if it fails
 Run a Disk Check on your C: drive in Windows Vista or Windws 7:
 •Click the Start ORB and select Computer
•Right-click on C:(or your main HDD letter) and select Properties
•Click on the Tools tab
•Under Error-checking click the Check Now... button and click Continue at the User Account Control prompt
•Mark the 2 boxes next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors
•Click on the Start button
•When the message box pops up, click the Schedule disk check button and Restart your computer
•Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do so
This will take (on average) 1 to 2 hours, so please let it finish.
Do not force a reboot while the check is running, as this may damage data -
 
Thank You -

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Relevance 63.14%

May be a lost cause fellas... my main symptom is I'm getting Google redirects

DL'd Malwarebytes, wont run even after renaming
AVG wont scan
Mcaffe Stinger wont run
I think I'm hosed here nothing works in safe mode either.


The last time AVG ran succesfuly it found a few things and deleted them.. thats the last issue I had. I'm at work right now if someone can throw out some suggestions I'll try when I get home. Thanks in advance
 

Answer:Google redirects and cannot run virus/malware scans!

Guys, close this thread out.. I ended up having to do a fresh install of Windows as computer stopped booting up

Sorry to bug you looks pretty busy here LOL
 

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Relevance 62.32%

Hi, as the title state, i would like to request help as i feel i might have some kind of malware or virus recently because i noticed 2 changes :
* My PC is of course slower than usual (i didn't install any new programs and i still have sufficient space so those shouldn't be the problem)
* During gaming, my ping has weird spikes and is usually stable at a much higher value than the usual so i tried to check which device might be taking up bandwidth , even after blocking every single MAC address besides this PC i still had those ping spikes so i thought its most likely this PC itself which is running internet consuming programs.
Here are the logs and thanks in advance.
 

Answer:Not Sure If My Computer Has Some Virus Or Malware ( Did Scans And Logs Are Attached )

According to your RKlog, you have a keylogger on your system. Did you put it on?
 

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Ok my Windows Server 2008 x64 the browser has been compromised every time i time to search for a page or if i directly type in a URL I get the following attachment named IE1.jpg
I have ran malwarebytes, NOD32 and Windows Defender to no avail. Please help below is also attached the HiJack this log.

Thank you in advance,

Brandon

Answer:Please Help, Browser Hijacked, Cannot pickup by virus malware scans

So I have ran just about every scan i could. I installed Firefox to see if it was just IE based but it is not Firefox is displaying the same thing. I cannot get to any online scanner because it redirects me.Hello brandonb138,We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Regards,The weatherman (Moderator)

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Relevance 62.32%

Ran all suggested scans:
Adaware
Spybot
CCcleaner
WindowsAntiSpyware
Trendonline scan
All in safe mode with system restore disabled and connection unplugged.
Found and fixed many problems and viruses.
Still getting popups!!!!!!!!!
Heres my hijack this log:
Any help appreciated!


Edit by bjgarrick: Unrequested, Inline HJT log removed!

 

Answer:ran all suggested malware, spyware, virus scans - Still getting popups!!

Please download Spy Sweeper
Click the link above to download the program.
Install it. Once the program is installed, it will open.
It will prompt you to update to the latest definitions, click Yes.
Once the definitions are installed, click Options on the left side.
Click the Sweep Options tab.
Under What to Sweep please put a check next to the following:

Sweep Memory
Sweep Registry
Sweep Cookies
Sweep All User Accounts
Enable Direct Disk Sweeping
Sweep Contents of Compressed Files
Sweep for Rootkits
Please UNCHECK Do not Sweep System Restore Folder.

Click Sweep Now on the left side.
Click the Start button.
When it's done scanning, click the Next button.
Make sure everything has a check next to it, then click the Next button.
It will remove all of the items found.
Click Session Log in the upper right corner, copy everything in that window.
Click the Summary tab and click Finish.
Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.

 

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Good morning, I have run multiple virus scans and malware scans both in regular and safe mode and they run clean each time now after they found a couple of trojan viruses two days ago. The issue is that I am noticing a huge amount of web traffic even when I am not running anything on my end. When I run TCPView it shows many "hits" of ip's from Russia and other countries as well. What can I do to delete or change whatever is causing this and is not found by the antivirus/malware programs?Any help would be greatly appreciated!Thanks in advance, TimeBanditgfile of Trend Micro HijackThis v2.0.2Scan saved at 8:31:56 AM, on 8/29/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Apple\Mobile Device S... Read more

Answer:Hijack this file below: Virus scans and malware find nothing

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.We need to create an OTL ReportPlease download OTL from hereSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the "Run Scan" button.The scan should take just a few minutes.Copy the log that opens up and paste it back here in your next reply.=============The next log will show us any hidden files that are present.Download RootRepeal from the following location and save it to your desktop.Direct Download (Recommended)Primary MirrorSecondary MirrorSecondary MirrorSecondary MirrorZip Mirrors (Recommended if you have a slower connection or if the Direct Download mirror is down)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the sc... Read more

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I have been having problems with my computer for over a week. Everything works fine for about ten minutes, after that I will be bombarded with multiple google chrome windows opening constantly. When I try to type something in the search bar everything will start to flicker like I am constantly pressing the space bar and enter. This happens with my entire computer, If I click the windows start button random programs will start opening like skype. It renders my computer completely useless and I will be forced to restart, after the computer has restarted everything works fine again for a short period of time.
 
I have ran a multitude of malware scans with such programs as: Microsoft Security Essentials, Malwarebytes, Adware Cleaner, JRT. Everything will always show up clean.
 
I do not know what to do at this point. I NEED HELP!!! 

Answer:Cannot get rid of virus. Malware software scans show up clean.

Hello fadunka, my name is Jo and I will help you with your computer problems.Please follow these guidelines:Logs can take a while to research, so please be patient.Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.***1. Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.***2. Please download Farbar Recovery Scan Tool and save it to your Desktop.Note: You need to run the version compatible with your system. If you are not sure which version applies to your system, download both of them and try to run them. Only one of them will run on your system, that will be the right version.Right-click FRST / FSRT64... Read more

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Relevance 62.32%

I obviously have a deep infection. After numerous attempts at scans and fixes by numerous programs, still no luck. I have a thread going in one of the other forums here, and I was advised by one of the techs to move it to this forum for more in depth assistance. To save typing, I will post the link to that thread, so you can see my symptoms and everything that has been tried as well as log files. http://www.bleepingcomputer.com/forums/topic364026.html

I have also attached a copy of the DDS log here in this current post.
 DDS.txt   9.79KB
  0 downloads

I hope I've given you all the info you need to help. If not, I will do my best to get you what you need. Thank you for your help.

**NOTE** while typing this post, using the infected PC, I received the blue screen of death 5 times. Wasnt doing anything but typing this. And then each time I obviously had to reboot, as soon as it got to my desktop, the blue screen shut me down again. Each blue screen mentioned the ldqgakb.sys file. You will see the full technical info in my thread posting. I had to finally boot into safe mode just to be able to type this.

Answer:Malware or virus infection preventing scans or fixes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resu... Read more

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i recently obtained a virus from idk where so i run avg many times but it cloeses half way through and the same with many other anti virus programs, i feel that its the malware defense virus, i ran a Hijack this log so i was hoping someone will interpurt it for me and tell me what to do...my computer is an HP pavilions desktop a1253w
 

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Relevance 61.5%

Hello! Thanks in advance for taking the time to listen to my proble.This all started when I received an email from my ISP giving a 1st Abuse warning that one of our devices was "...sending out spam attached emails.." so I began ensuring all PCs were up-to-date with windows updates and virus scans. When I attempted a Windows Update on this PC I received the error "Cannot display the page" after hitting either the "Express" or "Custom" button on the update site.AVG and Spybot S&D did not find anything during scans. I then downloaded and attempted to run Malwarebytes Anti-Malware which was going fine untill the system self rebooted half way throught. I now get a "Run-time error '0'" when I attempt to run Malware Bytes. I have followed the instructions on your site and unfortunately not been able to get RootRepeal to run. When it starts a screen saying "Initializing please wait.." comes up and stays up (I have tried overnight and for an hour). Task Manger reveals RootRepeal is using a constant 50% of CPU.Thanks for your help I look forward to hearing from you -larry __________________________________________________________________DDS (Ver_09-07-30.01) - NTFSx86 Run by Owner at 0:24:01.39 on Sun 20/09/2009Internet Explorer: 6.0.2900.2180Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1149 [GMT 10:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D... Read more

Answer:Infected with unknown virus/malware blocking scans and updates

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 61.5%

Hi guys and gals. I'm getting redirected on google and other search engines, to google then (or) to other websites. I tried malwarebytes, superanti-virus, and hijackthis but it will either not run at all, or it will only run for short time then it stops. I renamed those before downloading and it still wont run for long. After it stops and I click the icon it will then get something like "file not found, path way to ..." I even tried it in safe-mode, but it doesn't work.

Not sure if this helps, but rootrepeal ran:

ROOTREPEAL ? AD, 2007-2009
==================================================
Scan Start Time: 2009/08/25 21:14
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: 1394BUS.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\1394BUS.SYS
Address: 0xF7560000 Size: 57344 File Visible: - Signed: -
Status: -

Name: Aavmker4.SYS
Image Path: C:\WINDOWS\System32\Drivers\Aavmker4.SYS
Address: 0xF7910000 Size: 19072 File Visible: No Signed: -
Status: -

Name: ABP480N5.SYS
Image Path: ABP480N5.SYS
Address: 0xF7808000 Size: 23552 File Visible: - Signed: -
Status: -

Name: ACPI.sys
Image Path: ACPI.sys
Address: 0xF7411000 Size: 187776 File Visible: - Signed: -
Status: -

Name: ACPI_HAL
Image Path: \Driver\ACPI_HAL
Address: 0x804D7000 Size: 2066048 File Visible: - Signed: -
Status: -

Name: ACPIEC.sy... Read more

Answer:Google Redirect - virus scans and malware removals wont run

Try running the RootRepeal Files scan.

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Relevance 61.09%

Hi,I have been having problems with my web browser (firefox) crashing randomly and displaying some sites as a 1x1 pixellled jpeg. I'm not sure if it is related or not, but commonly this results in my laptop freezing and having to re-start.I was using Kaspersky as my antivirus but this showed nothing when performing full scans. I have since uninstalled this and am now using Trend Micro. Spybot found 2 trojans and removed them (I can't remember what they were called) but the problem still persists.My system restore points have mysteriously dissapeared too.I have tried using ESET online scanner but this crashes after getting around 3/4 of the way through and causes my system to restart.Following your sites advice before posting I downloaded and attempted to run the DDS tool, which after 5 mins or so told me the batch files could not be found.I had previously posted this in "am i infected, what should I do" and thanks to a prompt response from Garmanma I have now downloaded and run RSIT by random/random. I have pasted the log at the end of this message.I think I have covered all the problems that I have been having.Please contact me should you need further information.Eagerly awaiting your response.Mark Here is my RSIT log file;Logfile of random's system information tool 1.06 (written by random/random)Run by Mark at 2009-04-07 13:50:28Microsoft? Windows Vista? Home Premium Service Pack 1System drive C: has 13 GB (23%) free of 57 GBTotal RAM: 2037 MB (55% free)Logfile o... Read more

Answer:Vista crashes when performing virus scans/online virus scans

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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Relevance 61.09%

Hello ancient gods of computer wizardry, 
 
I your humble and lowly servant come to you with a problem. 
 
I've noticed my computer has been doing some erratic things lately. When in the login screen after starting up, the computer makes the login sound before I actually type anything in. That's my first indicator that something is wrong. 
 
Also, I recently downloaded the start.qon8 PUP and was able to get through step 1 of removing it. however, when I go to step 2 using the Junkware removal tool, I noticed that a few minutes into the scan, my computer freezes up. The whole thing. I can't move the mouse, CTRL ALT DEL doesnt work and I have to do a hard restart to get it working again. 
 
Crazy thing is, it's happening with other programs that scan my computer. Adaware, Malware bytes, AVG, Microsoft security essentials... They all freeze after a few minutes. I've noticed that it freezes when I get to C:\Windows\System32\drivers\ataport.sys
 
I think that having 3 different scanners freeze at this file indicates that this file may be corrupt, but I leave this up to you gentlemen (or ladies) to help me.  
This is beyond my capabilities. Please help. 
 
V/R, 
A Lost LT

Answer:Windows 7 freezes when running any anti spyware/virus/malware scans

Welcome aboard
 
You surely can't be running two AV programs (MSE and AVG) so you must uninstall one of them.
If AVG use AVG Remover: http://www.avg.com/us-en/utilities
 
When done try another scan.

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Relevance 61.09%

Logfile of HijackThis v1.99.1Scan saved at 12:47:25 AM, on 12/16/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Command Software\dvpapi.exeC:\Program Files\Norton SystemWorks\Norton GoBack\GBPoll.exeC:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtr... Read more

Answer:Maintain Updates, Spy/virus/malware Scans, Defrag, Errors Still Keep Popping Up

You have Norton and Command Software AV's - only one active AV should be running - remove one

Explain in better details the problem you have

Have you checked spysweeper for updates and run?

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Dell Desktop Windows Vista Home Premium

Im running AVG Free Editon as my virus protections software. I was wondering if there are any other Free virus programs that work better than my AVG Free Edition.
Im also running Windows Defender as my Spyware/Malware protection program. Are there any other spyware/malware protection programs that work better than Windows Defender?

Any suggestions appreciated,
Thank you
 

Answer:Best Free Anti-virus? Best free Spyware Malware protection?

The most problems that i find is with the info that cookies manage to send out.. as for the good old virus i can honestly say that i can blame that on Zone Labs. so i got me a virus checker and malware or cookie killer.all i can say is that you get nothing for nutin in this world. so do yourself a favor and spring for the few bucks, this i can honestly tell you, my internet provider supplies the big MAC for free and yet i prefer zone alarm.

have a good day
73
Murray
 

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Relevance 59.04%

Hi folks, apologies for probably talking in computer nonsense and thanks in advance for your time:

I have put the belarc report on my computer below. Hope this is in a readable format.

I thought for a long time that this was a virus but I'm not so sure now. I have two hard drives. The problem occurred when I was wiping the C: drive with ace utilities, something I do regularly. I stopped on 70 percent by mistake. After which the computer began to play up. Any scans apparently keep running after they hit a certain point but they no longer scan. The programmes then freeze while they still sound like they are running. My hard drive claims its full but I moved loads of files and programmes to the E: drive without making any dent in the disk space.

Can anyone spot where I blundered?

Thanks again



Operating System System Model
Windows XP Home Edition Service Pack 3 (build 2600) No details available
Processor a Main Circuit Board b
1.80 gigahertz AMD Sempron
128 kilobyte primary memory cache
128 kilobyte secondary memory cache Board: K8Upgrade-NF3 1.00
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. P1.60 11/30/2005
Drives Memory Modules c,d
483.98 Gigabytes Usable Hard Drive Capacity
319.98 Gigabytes Hard Drive Free Space

HL-DT-ST DVDRAM GSA-4167B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L160P0 [Hard drive] (163.93 GB) -- drive 0, s/n L317VPYG, rev BAJ41G20, SMART Status: Healthy
SAMSUNG... Read more

Answer:[SOLVED] all scans, spybot search and destroy, ace utlities, virus scans, fail

Hello Tarzanlordofthe, Welcome to TSF!


Quote:




The problem occurred when I was wiping the C: drive with ace utilities, something I do regularly. I stopped on 70 percent by mistake.




This is the root of your problem....The fact that you stopped the wiping process before it had time to finish means that the C: Drive is more than likely corrupt now, due to the incompletion of the task.

The only way to rectify this situation now is to restart the wiping process again, and allow it to finish in its own time.

To help you with this process, please follow the guidelines in this checklist...

The Windows? XP Installation Check List.
1. The Windows? XP SP2-CD (naturally)

2. Darik's Boot N Nuke?..A Disc wiping Utility; or alternatively... Killdisk?. (Click the coloured Links).

3. Please read this guide...A Step-by-Step Installation Guide with explanations for each step of the installation.

4. The Motherboard CD that contains all the necessary Drivers etc.

A few tips:
a. Darik's Boot N Nuke will take about 4? hours to completely wipe the Drive; however, this will vary depending on how big the Drive is. (That estimate is for a 80Gb HDD). Wiping the HDD this way will give you the best chance of a 'clean' uninterrupted installation.

b. When you get to Figure 7 in 'The Guide', you can create more than one... Read more

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Relevance 58.63%

Sorry but I'm not sure if this is even pasted in a sensible way. Hope its readable
The general consensus is that my computer is failing because of a registry problem. This is just a last ditch effort to see if you agree.

I couldn't do all of the steps because my computer would not uninstall any programmes. The list could not be recovered

Steps one and two worked

I couldn't download the restricted sites because I use Mozilla

I couldn't disinfect using Panad becasue the option wasn't available
Thanks in advance for your time








;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-10-14 20:03:39
PROTECTIONS: 4
MALWARE: 8
SUSPECTS: 21
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Avira AntiVir PersonalEdition Classic 0.0.0.0 Yes Yes
Avira AntiVir PersonalEdition Classic 6.38.1.29
Yes Yes
Avira AntiVir PersonalEdition Cla... Read more

Answer:from all scans, spybot search and destroy, ace utlities, virus scans, fail

Hello and welcome to TSF.

Apologies for the long delay in response. We have a large number of HijackThis logs to handle and it?s taking us longer to catch up. If you haven?t received help elsewhere already and still require assistance please perform the following:Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of both here.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

19 more replies
Relevance 58.22%

My home-bilt desktop and browser [Win98SE & Mozilla] "seem" to be running a little slower these days. My "protection" consists of - AntiVir, Tiny Personal Firewall, SpyBot, AdAware, plus Spyware Blaster & WinPatrol running in the background. All of this has shown no serious malware. SpyBot and AdAware have an occasional item, but I suspect that Spyware Blaster is blocking a lot from even trying to get on.

So, I have been trying some of those "FREE virus scans" such as Trend Micro, NoAdware and Registry Mechanic. ALL of these turn up "some problems" that they will gladly remove IF ONLY you will buy their program $$$.

However [and the reason for this posting] they never pick up THE SAME ITEMS !!! I'm just paranoid enough to believe that SOME of them find "broken links" and "orphan strings" and declare them as "dangerous" !!!

Any comments, opinions, suggestions ???
 

Answer:Opinion of "FREE online virus scans"

I have seen "Kaspersky" and "Panda" free scans recommended by 'experts' here at TSG. Use a Google search to obtain the download sites. "Ewido," also frequently recommeded, can be downloaded for free use, and updates are acknowledged. Just ignore the termination notice of the trial period. {redoak}
 

1 more replies
Relevance 56.17%

I recently started using the various bootable anti-virus/malware scanners, like the Kaspersky's Rescue Disk.

However i am really interested in how do these bootable scans compare to the "normal" Windows run scans.

For example, would a maximum scan from Kaspersky Rescue Disk find as many malware/viruses as a max scan from Kaspersky Total Security?

Assuming both anti-virus/malware scanners are up to date (latest versions and databases), which is expected to reliably find and clean more viruses/malware?

Thank you for helping out
 

Answer:Are bootable anti-virus/malware scans as good as the "normal" ones?

These should be using the same databases and the same engines (especially if the bootable scan does an online update to get the latest), so the results should be similar. A bootable scan should also catch some viruses that may be detectable, but can hook into the system and prevent detection. A runtime scan may catch viruses that can only be detected while running (not sure if those exist).
 

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Relevance 55.35%

Listing requested logs for this issue. Thanks in advance for your assistance.
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 29-05-2015
Ran by Philip at 2015-06-01 11:10:33
Running from C:\Users\Philip\Downloads
Boot Mode: Normal
==========================================================
==================== Accounts: =============================

Administrator (S-1-5-21-733529448-3193121913-2867107617-500 - Administrator - Disabled) => C:\Users\Administrator
Guest (S-1-5-21-733529448-3193121913-2867107617-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-733529448-3193121913-2867107617-1003 - Limited - Enabled)
Philip (S-1-5-21-733529448-3193121913-2867107617-1001 - Administrator - Enabled) => C:\Users\Philip

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Panda Free Antivirus (Enabled - Up to date) {5FD6C936-849B-5CE2-14BA-709E1D6FD1DA}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Panda Free Antivirus (Enabled - Up to date) {E4B728D2-A2A1-536C-2E0A-4BEC66E89B67}
FW: Panda Firewall (Disabled) {67ED4813-CEF4-5DBA-3FE5-D9ABE3BC96A1}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled man... Read more

Answer:Side bar "crazy score" and browser re-directs immediately after mbam-malware scans removing virus

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 29-05-2015
Ran by Philip at 2015-06-01 11:10:33
Running from C:\Users\Philip\Downloads
Boot Mode: Normal
==========================================================
==================== Accounts: =============================

Administrator (S-1-5-21-733529448-3193121913-2867107617-500 - Administrator - Disabled) => C:\Users\Administrator
Guest (S-1-5-21-733529448-3193121913-2867107617-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-733529448-3193121913-2867107617-1003 - Limited - Enabled)
Philip (S-1-5-21-733529448-3193121913-2867107617-1001 - Administrator - Enabled) => C:\Users\Philip

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Panda Free Antivirus (Enabled - Up to date) {5FD6C936-849B-5CE2-14BA-709E1D6FD1DA}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Panda Free Antivirus (Enabled - Up to date) {E4B728D2-A2A1-536C-2E0A-4BEC66E89B67}
FW: Panda Firewall (Disabled) {67ED4813-CEF4-5DBA-3FE5-D9ABE3BC96A1}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

abDocs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version:... Read more

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Relevance 54.12%

Folks, I'm currently using sophos antivirus software and it takes a very long time, 6-8 hours, to scan my pc looking for malware. Is there another software (free) that could speed up the process and is deemed reliable?

Bob 0101

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4028 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Hard Drives: C: 446 GB (259 GB Free); E: 1862 GB (1656 GB Free);
Motherboard: Dell Inc., 0P792H
Antivirus: Sophos Home, Enabled and Updated
 

Answer:Virus / malware software - free

Yes the included
Windows Defender
Despite all the publicity on some sites it is reliable, free, unobtrusive and regularly updated and will deal with many known malware - viruses
The over riding benefit is it total 100% compatibility with Windows 10 - at all times - not something that can be said for many if indeed any third party programs.

Of course like any other protection if you test it to the limit by careless browsing - torrenting etc it may well fail

Support it with a scan on demand from any of the free AV scan only programs

All that is needed is a quick scan and after the first that will be very quick unless you use third party system cleaners, many of which fool Defender into thinking that every scan is the first scan.
 

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Relevance 54.12%

Are we aloud to ask about what are some good virus programs. If so, can someone tell me some good ones you guys used in the past that work well? I thought that was was a place we could ask for opinions on virus programs we liked. i dont care if its paid ones or not. Thats no illegal to ask is it?
 

Answer:virus programs and malware free or not

I use
Microsoft Security Essentials
as a full-time antivirus program.

I also use
AdwCleaner
Malwarebytes Anti-Malware
SUPERAntiSpyware
every 7 - 14 days to scan for and remove any threats they may find.

They're all free and do a good job for me.

---------------------------------------------------------

10 different people will give you 10 different answers and advice.

It's all a matter of choice and what works best for you.

---------------------------------------------------------
 

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Relevance 54.12%

The computer is progressively running slower & slower.

I think the information below is listed on my account "tech support guys".

Tech Support Guy System Info Utility version 1.0.0.2

OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit

Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 10

Processor Count: 2

RAM: 3037 Mb

Graphics Card: Intel(R) G41 Express Chipset, 128 Mb

Hard Drives: C: Total - 234442 MB, Free - 205851 MB;

Motherboard: LENOVO, to be filled by O.E.M.

Antivirus: PC Cleaners, Updated: Yes, On-Demand Scanner:
 

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Relevance 53.71%

My Windows 8 computer has been infected with malware/adware. When I browse the internet there are ads displayed by edeals. I've followed many guides to removing it, but none have worked. I've scanned my pc with malwarebytes, adwcleaner, and junkware remover.
Here is the result of the scan with Adwcleaner: 
# Updated 21/05/2015 by Xplode
# Database : 2015-05-21.2 [Local]
# Operating system : Windows 8.1  (x64)
# Username : Jed - JEDPC
# Running from : C:\Users\Jed\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyEnable] - 1
Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - <local>;*origin.com;*ea.com;*akamaihd.net
Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - hxxp=127.0.0.1:12289
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [DefaultConnectionSettings]
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [SavedLegacySettings]

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17416


-\\ Mozilla Firefox v


-\\ Google Chrome v


*************************

AdwCleaner[R0].txt - [2109 bytes] - [24/05/2015 11:15:26]
AdwCleaner[R1].txt - ... Read more

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Relevance 53.71%

Recently bought a Lenovo Ideapad 100 with Windows 10.

It came with McAfee pre-installed.

Yesterday the unmentionable happened. Miscreants in foreign parts attacked my computer, and then tried to ransom it back.

Right now I am doing a factory reset.

Question is: What is best combination of protections to use on Windows 10 to prevent this from happening again? Ad-Aware, AVG, Avast?

[After I uninstall McAfee, of course.]

I would prefer something that is FREE!

What do you recommend?

Thanks much,

cashcqshel


Specs are:

NEW Lenovo Ideapad 15.6 Intel i3-5020U @ 2.2Ghz 8GB Ram 500GB Windows 10 DVD+-RW 100-15IBD

Features
Intel Core i3-5020U Processor (2.20GHz)
8GB RAM
500GB HD
15.6" LED Backlit Display
Optical Drive (DVD Drive): DVD +/-RW
Built in high definition webcam and microphone
1 USB 3.0 port, 2 USB 2.0 ports and HDMI port
WiFi and Ethernet
Primary Color:Black
Microsoft Windows 10 64-bit Operating System
US retail version and only includes a USA style wall plug

And further detail:
<<< System >>> Manufacturer: LENOVO Product Name: 80QQ SKU: LENOVO_MT_80QQ_BU_idea_FM_Lenovo ideapad 100-15IBD Device Name: LAPTOP-UDR0CSE8 Device ID: cbabd3a0-3bb1-c2fb-e8b6-87124c7c0ed2 Root Device Manufacturer: Lenovo Root Device Model: 80QQ Root Device Category: Computer.AllInOne Internal Storage Capacity: 421.49 GB Internal Storage Free Space: 371.22 GB External Storage Capacity: 0 MB External Storage Free Spa... Read more

Answer:Best FREE anti-virus/malware for Windows 10

Stay with the built-in Windows Defender and add Malwarebytes.

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Relevance 53.71%

Any recommendations for free security software?

Answer:Free Anti-virus, Spyware, Malware

Hello Here are some Anti Virus recommendations.Avira AntiVir or Avast Home EditionPlease note its is best to only run one anti virus programI recommend Comodo Free Firewall as your firewall. Its much lighter on you system than ZoneAlarm.And here are a few Anti Spyware utilitiesSpybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.SpywareBlaster - Great prevention tool to keep nasties from installing on your system.SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.Head over to the Freeware replacements For Common Commerical Apps topic for more

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Relevance 53.71%

  I ended up with some virus/malware file(s) that Microsoft security caught, and an AVG warning came up to offer to fix before continuing. But it wasn't my free version, it wanted $59.99 for 30 days, 79.99 for 6 months and 99.99 for the year. I wasn't able to do much and the warnings kept coming up. I ran my Anti malware program and it wasn't able to remove every threat. I tried to install a different free antivirus program (avira, I think it was). The warning popped up every click, finally when the avira page was loading, it would redirect me to facebook. I tried this multiple times, it was weird, I never had something lik ethat. I was like held hostage by AVG, I was almost about ready to pay, but didn't want to give out credit card info. I decided to go to my laptop and look online on how to fix. One post had said it wasn't a virus but some sort of malware and just to do a system restore and it should go away. And it did, for now. So my question is, is the free AVG antivirus enough? Should I do away with AVG completely and use someone else. I had a paid subscription to PC tools antivirus and tools, but it expired and I didn't renew since they are retiring in December. I run the Antimalware program and CC cleaner also. Hope this makes sense. Thanks

Answer:Had a close call with a virus/malware, is Free AVG enough? Or the cause?

I would try using Malwarebytes to remove your issue. Thats just where I start.Now next to my opinion, because trust me every one has one when it comes to anti-virus.I am an avid AVG user. I manage over 200 PC and have it on every one of them, but I pay for it, business edition. I would not put a free version of anything on a PC I support or my personal ones. You get more for the paid versions. Now with that said, AVG might not be for you. I would look at all the power players in the antivirus game; McAfee, Symantec, Kypersky, and AVG. When you ask someone what their favorite it is, they will tell you and tell you why the others suck, but for every person who thinks Symantec sucks is an avid symantec user/lover.So to sum up:Research whats best for you.You get what you pay for.I prefer AVG.Hope this helps.

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Relevance 53.71%

Here is what I posted in my original thread:
 

 
The other day I was browsing a streaming site and an Avast message popped up saying it blocked an attempted infection. After this Windows Update wanted to restart my computer. This happened twice with seemingly no update taking place as there was no message being displayed during shut down and start up. A third time Windows Update wanted to restart my computer and again I obliged but when the computer was shutting down the Update text being displayed was unfamiliar. After I was able to use the computer again I checked the Windows Update history and everything seemed legit. It was displaying a number of failed and successful updates going back weeks but the times for the updates I suspected might be virus related appeared to be from Windows after all.
 
So my next step was to start scanning my computer. I did several full system scans with Avast, Malwarebytes, and Spybot S&D and nothing malicious showed up with any of them. I was still worried though because my internet was going very slow which was strange. I use my computer to play poker and sometimes for banking so I don't really want to take any chances so I decided to take it to a local computer shop to have it reformatted. My question is when I get the computer back should I do anything to make sure it's clean? I will never surf a website I don't trust again so hopefully the chances of being infected in the future are nil. As far as system specs go I ru... Read more

Answer:Reformatted PC, making sure it's virus/malware free

Hello qq1,
 
Your computer appears to be clean. Any issue ?
 

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Relevance 53.71%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Celeron(R) CPU 450 @ 2.20GHz, Intel64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 6043 Mb
Graphics Card: Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1), -1298 Mb
Hard Drives: C: Total - 75741 MB, Free - 38577 MB; E: Total - 953835 MB, Free - 818897 MB;
Motherboard: Dell Inc., 0200DY
Antivirus: Windows Defender, Disabled

I though adding some RAM would help, but it really hasn't. This computer is connected to a small flatscreen TV for a monitor, so I expect mouse tracers and generally poor refresh, but Chrome just pretty much wont load pages half the time, system menus take an eternity to populate, and the whole thing is just SLOW. It's been this way since updating to Windows 10, clean, so I don't suspect infection as the cause...
 

Answer:Computer is virus/malware free, but slow

A lost cause - the processor is just not capable of running windows 10
It may meet the listed requirements of 10 in relation to its speed 1GHz
https://www.microsoft.com/en-gb/windows/windows-10-specifications
but that is the basic listing and the full processor compatibility is as shown on the link below
However it will never run 10 efficiently and you are wasting your time trying
It is 2008 vintage It has an FSB 0f only 800MHz
A bus is a subsystem that transfers data between computer components or between computers. Types include front-side bus (FSB), which carries data between the CPU and memory controller hub; direct media interface (DMI), which is a point-to-point interconnection between an Intel integrated memory controller and an Intel I/O controller hub on the computer?s motherboard; and Quick Path Interconnect (QPI), which is a point-to-point interconnect between the CPU and the integrated memory controller.
http://ark.intel.com/products/35239/Intel-Celeron-Processor-450-512K-Cache-2_20-GHz-800-MHz-FSB

Yours as you may expect on a 2008 vintage is not supported
http://www.intel.com/content/www/us/en/support/topics/win10.html
 

1 more replies
Relevance 52.89%

Happy new years everyone! I need to start off 2015 right. Can someone please check to see if my laptop is completely free of viruses, malware, keyloggers, root kits, or any kind of infections? I'm not experiences any symptoms what so ever. Thank you!

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17496
Run by Administrator56109 at 19:05:48 on 2015-01-01
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5942.2692 [GMT -5:00]
.
AV: Panda Antivirus Pro 2015 *Enabled/Updated* {3456760B-FDAA-FFFD-06C2-7BB528D2066C}
AV: Avira Desktop *Enabled/Updated* {4D041356-F94D-285F-8768-AAE50FA36859}
SP: Panda Antivirus Pro 2015 *Enabled/Updated* {8F3797EF-DB90-F073-3C72-40C753554CD1}
SP: Avira Desktop *Enabled/Updated* {F665F2B2-DF77-27D1-BDD8-9197742422E4}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Comodo Defense+ *Disabled/Updated* {4BDD6856-AF0D-06BD-38AB-8A0FE39860CC}
FW: COMODO Firewall *Disabled* {C8870897-C358-086B-2944-184866CC6D0A}
FW: Panda Firewall *Disabled* {0C6DF72E-B7C5-FEA5-2D9D-D280D6014117}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HitmanPro.Alert\hmpalert.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestri... Read more

Answer:Need to start the new year virus, malware and infection free

Hi & to TECH SUPPORT FORUM!
My name is J?rgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.

Step 1

Please run a FRST scan. This will help us diagnose your problem.

Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start b... Read more

2 more replies
Relevance 52.89%

as the thread title mentions, looking for some solid free 'Anti- Virus/Malware/Spyware' software.

it's for my brother's family PC which i've just finished building. not looking for perfect cover, just something that's 'fire & forget' or enough to keep 'em out of trouble so they're not calling me every few months to fix their machine. i know a single piece of software isn't going to do the job (tho consolidation would be nice) however ideally should run automatically in the background with little user input.

after having a quick look at the 'How-to Guide' sticky,
http://hardforum.com/showthread.php?t=1426658

thought these 3 suggestions might cover their PC;
-Avira AntiVir Personal
-Malwarebytes Anti-Malware
-Spybot Search & Destroy

would running these on my brother's PC be enough or should i be looking at something else?
 

Answer:Free Anti -Virus/Malware/Spyware Recommendations?

for a couple of years now, and so far it's been effective for me. Check some sites like CNET or other online PC sites for recommendations. good luck!
 

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Relevance 52.89%

Malicious Code has become increasingly complex and infections involve more system elements than ever before. Sometimes, when your antivirus software is not able to remove virus from your computer, you may need to download and use these free specialized tools which are released by well-known security companies like Symantec, Eset, Kaspersky, etc. Malware & Virus Removal Tools
Here is a list of some Malware & Virus Removal Tools: Security Response Removal Tools - Symantec Corp. Stand-alone malware removal tools - ESET Knowledgebase Virus-fighting utilities Free Virus Removal Tools - Bitdefender How To - Remove threats - Removal Tools | F-Secure Avira AntiVir Removal Tool - Download How to Use Stinger | McAfee Free Tools
If you know of any other links, please do share here.

Answer:Free Standalone Malware & Virus Removal Tools

Hi Andy ! Emsisoft Emergency Kit: http://www.emsisoft.com/en/software/eek/

1 more replies
Relevance 52.89%

Hi,

I was wondering what is the best free protection software I can use against virus/spyware/malware/etc, I can run on Windows 7. Currently I'm running Super Anti-spyware Free Edition, Malwarebytes Anti-Malware free, and the latest McAfee Good Security Package provided by my Internet Service Provider (that claims to have the best protection on the market). I'm not sure how true this is, but would this be a good combination of programs to protect my system without conflicting with each other. What about Microsoft Security Essentials Free Edition (but I don't think I can run it with McAfee since it will conflict)? I used to run Avira Anti-Vir Free edition, until I switched internet providers and got McAfee for free. I did notice with McAfee that my system did use more resources, meaning I hear my CPU fan running a little higher than usual, but other than that, no issues.

Any suggestions as to which software combination I should keep on my system and which ones I should remove?

Windows 7 64 bit Home Edition (i3)
 

Answer:BEST Free ANTI-Virus/spyware/ malware combo?

If you're remaining with freebies:
Avast, Avira, etc antivirus will work for you [don't forget to not-install and/or disable un-wanted/un-needed modules].
SUPERAntispyware, SpywareBlaster, Spybot version 1.62, along with the others you mentioned will be ok.
I removed MSE from my laptops 'cause it wasn't needed.
Comodo Firewall [ditto on un-necessary modules] will work fine.
Windows 7's Firewall is really good! Comodo Firewall is not needed unless you want a "backup firewall" lurking unused.

I'm more and more going with pay-fors because I have better setup, configuration, settings, tweakings with pay-fors. Note: the data files for detection and alerting [and for many - removal] are the same for free and fee.
 

4 more replies
Relevance 52.89%

I've looked through the FREE Great Programs for Windows 7 [2] and Free Native 64-bit programs threads, but they were created years ago. I just want to know what are the free software that I should put on a Windows 7 64 bit installation to keep it clean and secure. I've tried all sorts, but I've had trouble with some in the past.

Answer:Essential free virus/malware software for 64bit W7?

Hi.

Here's a good list FREE Great Programs for Windows 7

For your system security you can also use this Good and Free system security combination.

3 more replies
Relevance 52.89%

Got a Dell Laptop with Windows Vista and AVG Anti Virus Free software. Getting a side-by-side configuration error when I click on IE or any other EXE icon. Got this help from another site but cannot run file even after saving it to my hard drive.

This can easliy be fixed. It is an error that especially occurs if you are running windows Vista.

All you have to do is download and install the Microsoft Visual C++ 2008 Redistributable Package (x86).

It fixed the error for me.

It's not much, but my first post to solve a problem.

Hope it helps someone.

Here is the link :

Download details: Visual C++ 2008 Redistributable Package (x86)

Please advise.........:-o
 

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Relevance 52.48%

Hi folks,

I've got an older VAIO pc with 512mb memory. Currently its got norton internet security on it, and I'm constantly running up against memory problems when all I have open is firefox (I am bad about getting a ton of tabs open at once tho). I'm about to have to renew subscription, and planning to go to zone alarm and a free anti-virus/malware type of program.

I've been assuming that zone (free version) is probably the best firewall option - please pipe up if you disagree.

I'd like suggestions for free anti-virus/malware.... I assume the two top picks are probably AVG free & AVAST free? Open to others if you're pretty sure they're better than those two.

A big issue is the active/constantly in use memory that the program uses however, so I'm hoping that someone here knows which of these (or other good options) uses the lowest amount of active/constantly running memory? I'm not worried about it during scans since I can schedule those for when I'm offline & not otherwise using the computer - its the active, always running memory usage by the program that's the problem.

Thanks in advance!
 

Answer:Only 512Mb Memory, which free firewall & anti-virus/malware to use please?

For your AV go with Avira (it's the lightest on resources)
For the firewall Zonealarm is a good choice, also Comodo is worth a look aswell. im not sure how either do on the resource front but they are both very good firewalls.
[My personal recommendation would be Avira with Comodo]

Q
Oh yeah AVG fails IMO!
 

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Relevance 52.48%

....My question is at the end of this message.

..I've run four different free online virus scans
...... virus found: Win32.Nimda.A
---------------------------------------------
The first one gave me the option of 'auto clean'
..I ran it, then did it a second time....it showed the same files again
...after the third scan page finished, this scan page showed clean on it's third pass.
-----------------------------
the second one had a 'cure files' button ...I cliked it and ran a second scan there too......no files showed.
---------------------------------------------------------
now after those scans were done and the 'cure files' button was used I scanned with a third online scan service.......it shows 18 infected files--{the other two just showed 9}
that third scan also says those 18 files are....'disinfected'
-------------------------------------
Fourth scan found those infected files too and had 'auto clean' checked
ran that a second time and it was clean
------------------------------------------------------------
Then I searched computer and found freeware version of McAfee anti virus---{long ago disabled}--and reinstalled THAT and ran it's scan..............came back, all clear

Those infected files that were..."cleaned" by the free online scans..........they won't be able to harm my computer any more....is that correct???
 

Answer:Those free online scans

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Do you know any site to scan my PC for any viruses? I heard that mcafee have a good one but dont now the adress.....Thanks in advanceBally

Answer:Free online AV scans.

If you want a scanner that is free, then try AVG antivirus. You can download and use it for free as long as it is only for home use. It will scan any drive for viruses including USB drives.Also has a built in automatic updater so that it keeps itself up-to-date.The address for the download is:click here

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Hi,
I have a Win XP Home SP2 system, scanning with Ad-Aware SE, Spy-Bot Search and Destroy and AVG Pro. I scan the entire system once a week with each of them after downloading the updates. Then do a System Restore.
Is there any value in using one of the online scans, and if so, which one and how often?
Thanks once again for your time,
patmac
 

Answer:How Are Free Online Scans?

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I did a Search for "AVG + Pause" in this forum and haven't found my problem yet.

I have a Dell INspiron 8600 laptop running Win XP (with IE6, not 7), free Zone Alarm firewall and AVG Free anti-virus all the time. Sometimes I use other anti-malware apps such as ccleaner, Spybot Search/Destroy, etc.

On the former version of AVG Free, one could pause the scan if one wanted to hop on the internet or do something else. I can't find a way to do that with the new AVG 8. I keep my monitor at 1280 x 786 because it's easier on my eyes; could it be that I simply can't *see* a pause button?

Also, the scans used to take about 25 minutes and now it's often three times that long. Makes me wonder if I did something wrong when I installed it.

Thanks to any who can try to unravel the problem or explain in dummy terms why I am so confused over something so simple.
 

Answer:How to pause AVG Free 8? and why scans longer?

Hi

To pause a scan http://www.grisoft.com/ww.faq.num-1422#faq_1422 and also iirc as I dont run AVG, the main scan window of AVG, click Computer Scanner\Scan Whole Computer and at bottom should be Pause button, but the System Tray icon right click context menu maybe the easier one.

As to why it scans longer, possible with the extra components and deeper scanning of all files that it takes longer, also as its fairly new they need to tweak it a little to speed it up.
 

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Just loaded Panda Free and can't find the ability to schedule scans.  Am I missing something? 

Answer:Panda Free Scheduled Scans

How to schedule a scan with Panda Cloud AntivirusScheduling and configuring a scan with Panda Free Antivirus

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In Avira > System Scanner, Scan removable drives doesn't work, and clicking Manual Selection or Scan for Rootkits and active malware gives the error "Control Center has stopped working". Is this simply because I have the free version of Avira?
 

Answer:Free Avira Doesn't Do Certain Scans

No it shouldn't matter try uninstalling avira and download it again and install
 

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I just want to know any good free online spyware scans that are trust worthy?

Thanks..
 

Answer:Free online spyware scans

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Hi everyone!

I was advised earlier on this thread:: Need a new Backup & Storage program

....that Macrium (and AOMEI) are good to use to backup my Laptop HDD to an external drive.

Larger 2TB, external drive purchased, and is on its way...

Now I'd like to get the Free Backup program Macrium.

One problem still remains:

I've stopped using CNET Downloads since myself (and others as experienced in this Google search), have been seriously harmed by CNET downloads


There have been problems with reported with the CNET site since 2008, check Google page:

https://www.google.com/search?client...UTF-8&oe=UTF-8

I got hit by their malware/adware/toolbars so I refuse to use them as you can't remove them!!!! (On XP computer so I won't bother asking you here about them).

This is for a Laptop running Windows 7 Professional, so I don't want anything to go wrong (not mine, its a relatives' computer).

This thread from another (not Windows Seven Forum) website : http://www.thewindowsclub.com/safe-s...download-sites

....mentioned that "all" sites have a "direct link" so you don't have to use CNET Downloads,

Well.. I've looked high and low and even clicked on the paid versions of Macrium.... all seem to FORCE you to use the CNET download (with their CNET "installer" of course you must agree to install in order to get their "free" download (sorry for using so many quote marks, I'm using these words sarcastica... Read more

Answer:Macrium etc Free Software--How to avoid CNET Virus/Adware/malware prog

You can download Macrium from MajorGeeks

Download Macrium Reflect FREE Edition - MajorGeeks

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Header Says it all, For XP

Answer:Best Free Firewall to stop Snooping and Fin Scans

What is a or are Fin Scans?

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This is from LangaList Newsletter

New Free Security Tool, Port Scans
Steve Gibson, who many of you know as the creator of the free and excellent "Shields Up" firewall testing service, wrote this week:

Hi Fred, I wanted to let you know, so that you could tell your readers if you think it's worthy, that I have just (early this morning) released my latest freeware: The DCOMbobulator

http://grc.com/dcom/

The DCOMbobulator does two things:

* It allows any Windows user to easily test and verify that their Windows' DCOM system *has* been correctly patched to eliminate the serious remote exploit vulnerability which recently brought us all of the MSBlast Internet worm excitement. We have confirmed reports that Microsoft's patch sometimes does not "take", leaving Windows still vulnerable. The DCOMbobulator let's anyone check any local Windows system.

* Secondly, and really most importantly, since virtually NO ONE needs (or has ever needed) to have DCOM running, the DCOMbobulator allows any Windows user to safely and easily disable DCOM and unbind it from port 135. I do a comprehensive job of this on ALL versions of Windows, so that if the Windows Task Scheduler and the "Distributed Transaction Coordinator" (MSDTC) services -- which both also use port 135 -- are also disabled, Windows TCP port 135 will finally be closed. )

And by the way, have you SEEN what I've done with/to ShieldsUP!? It's really not a "junior&quo... Read more

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Spotted in Fred's Newsletter

I hope its of interest to some
---------------------------------------
New Free Security Tool, Port Scans
Those who use Scheduled Tasks be Careful!!!
++++++++++++++++++++++++++++++++++++
Steve Gibson, who many of you know as the creator of the free and excellent "ShieldsUp" security testing service,wrote this week:
Hi Fred, I wanted to let you know, so that you
could tell your readers if you think it's worthy,
that I have just (early this morning) released my latest freeware:

The DCOMbobulator.

http://grc.com/dcom/

The DCOMbobulator does two things:

* It allows any Windows user to easily test and
verify that their Windows' DCOM system *has* been correctly patched to eliminate the serious remote
exploit vulnerability which recently brought us
all of the MSBlast Internet worm excitement. We
have confirmed reports that Microsoft's patch
sometimes does not "take", leaving Windows still vulnerable. The DCOMbobulator let's anyone check any local Windows system.
* Secondly, and really most importantly, since
virtually NO ONE needs (or has ever needed) to
have DCOM running, the DCOMbobulator allows any Windows user to safely and easily disable DCOM and unbind it from port 135. I do a comprehensive job of this on ALL versions of Windows, so that if the Windows Task Scheduler and the "Distributed Transaction Coordinator" (MSDTC) services -- which
both also use port 135 -- are also disabl... Read more

Answer:New Free Security Tool, Port Scans

Saw this, too. Ran it (of course). Bookmarked it (of course).

Steve's a gentleman and a scholar!
 

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Hello All,

I am helping a friend so the option to run a HiJackThis on her computer is null. Here is what was happening and what I have done so far. 2 months ago her computer starting getting pop ups. The longer she was online the more they increased. Hence we get to 5 days ago. Put a copy of my Panda Internet2008 on her computer...picked up lots of Trojans, Adware, Spyware, etc....Then ran a copy of fully licensed AdWareAlert on her PC. It killed thousands of cookies etc from the above programs etc....it loads and scans what is loading into memory. I cannot however use both because there seems to be some software conflict and I just don't feel like dealing with it to be honest. Ran VundoFix.exe and it came up with nothing. Then ran Windows Malicious Software Removal Tool and it found nothing. i deleted her Verizon Software and tried to reinstall and there was a problem so there tech fixed it last night...took 2 hours. The tech told me that the pop-ups were Verizon's fault and the problem was fixed. My friend says it is still there.

About the pop-ups. I get on the Internet and for 5 minutes there is nothing, then one pop-up....some pop-up for CID OR SOMETHING. My friend says the longer she is on the more pop-ups appear. In essence we are not talking about pop-ups flying everywhere..but gradually appearing I messed with her IE setting and made it more secure....I am about ready to go over there and help her again using Verizon's Tech Support because I am e... Read more

Answer:Need A Good Free Pop Up Program That Scans What Loads Into Memory

MatrixDom said:





Then ran a copy of fully licensed AdWareAlert on her PC. It killed thousands of cookies etc from the above programs etcClick to expand...

This is a highly UNRECOMMENDED program. Uninstall this immediately and do not use it anymore. Also note that cookies are not problems. See step 11 of this: How to Protect yourself from malware!


If you want to check this PC for malware, the below is the correct procedure to follow.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide
 

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The only scans that would work were trend micro. CW shredder found nothing, but the scan did find WinAd 1, but said it could not remove it.

About two weeks ago I started getting pop-up ads like crazy. I couldn't stand being online, it was so annoying! I downloaded Registry Mechanic and it found and removed lots of errrors, and it was a little bit better, but not completely.

I run Spybot, Ad-Aware, SpySweeper, Registry Mechanic and Arovax AntiSpyware every day, and they always find stuff, every day, but I still can't get Updates and the pop-ups, though lessened were still there.

So I downloaded HijackThis and eliminated everything listed in the first scan. Before I read not to. Oops! Luckliy, I didn't wreck anything. Nor did I fix anything. Then I ran HijackThis again, and went through every item, one by one, and removed what I identified as bad. And the pop-ups have totally stopped. At least none today, and only one yesterday. Way better than one every 2 seconds!

But I still can't get Microsoft Updates or updates for Windows Defender (or download and install those scanners, even for a one-time use). I have no trouble gettting updates for AVG, Ad-Aware, or Spybot.

When I go to get Updates, it says the files I need can not be found and must be reinstalled. So I click on OK, and it says Downloading... Registering... and then goes right back to the page that says the files have to be installed. And its just an endless loop, over and over. With nothin... Read more

Answer:My laptop cannot get Microsoft Updates and I couldn't install most of the free scans

So I guess I didn't fix that part after all!

Not so many... only 2 today. But I'm shooting for none! The way it always used to be before this all started.

Looking forward to your expert advice.

Thanks!

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I have noticed over the course of the last few days that I slowly losing some HDD space. A few days ago I had 183 GB free on my main drive, then I had 182 a couple days ago. Yesterday I had 181, today I also have 181, but I went from 181.8 to 181.6 somehow.

I've been running CCCleaner.

I had a virus scare in March, so I've been doing daily McAfee full virus scans as well as frequent Malwarebytes scans since. I do daily updates on McAfee. I do not know what it going on. Is this minor hdd loss due to doing frequent virus scans? My scans come out clean.

I've heard that Window 7 does often make shadow copies of system files. Does McAfee trigger the creation of these?

Answer:Losing a bit of free space on HDD day by day... Is this related to daily full scans?

Your gains or losses if you prefer to look at it that way are totally normal. The virus scans, except for a log don't really affect much except for some extra disc wear. When you run CCleaner as long as you're deleting Temp and Internet Temp files you're getting the bulk of the stuff. Try running Disc Cleanup under Accessories>System Tools in case something is being missed. Do not compact the registry or bleach free space. It's not necessary and can cause problems.

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see for full context Losing a bit of free space on HDD day by day... Is this related to daily full scans?

I seem to be losing a little bit of HDD space on a daily basis. My hunch is that it is from daily McAfee and Malwarebytes scans (both which always come clean), but I felt I should get this inspected for malware just in case

Here is the DDS. The attach.zip is attached.
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by DVyas at 20:30:21 on 2012-04-22
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8096.6238 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe ... Read more

Answer:Losing a bit of free space on HDD day by day... Is this related to daily full scans?

Sorry about bumping.

Does anyone see anything suspicious or bad?

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After scanning with Spybot S&D, Ewido and Ad-Aware with clean results, I was surprised to find that a reported 371 infected files! On investigation of the log, two files were minor things whilst the other 369 were all Incredimail related. I updated all of the scanners before running them and I have not had Incredimail flagged up like this before...so I can only assume that it is the latest a update which is the culprit. For those of you who use a and Incredimail on the same machine, be sure to check your log prior to deleting any 'infected' files!!!

Answer:Just Ran Several Malware Scans...

After having many past problems with incredimail,i uninstalled it a long time ago.Could it be possible that a2 has scanned and found infected files within your email For example,known spam ?Just an idea,as ive not used Incredimail for a while.

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Question: malware scans

havent done a scan in a while, just doing it to play it safe, ill post logs
 

Answer:malware scans

Logs look ok to me, one thing I was curious about. Are you familiar with "VstPlugins"?
 

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Question: Malware scans

Here are malware scans one one of our comp. This computor works online,the other two do not.One other runs Vista of which if i may will post logs when i can find them.Thanks in advance.
Wild.
 

Answer:Malware scans

Hi there. Your Mglogs.zip is very incomplete, and I don't have enough to work off there.

Please run MGTools.exe again making sure that you don't interrupt it, and also note down any error messages you may/ may have received. Referring to this if need be:

Using MGtools (scroll about half way down to possible error messages section.

Then once finished simply attach the new Mglogs.zip into your next reply here. Thanks

Kestrel13!
 

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Okay, I ran all of the programs, I still get redirected if I try to access MG support forums directly, but I can get here if I go through the main portal. I got the BSOD when I ran MG Tools but I'll attach the MGzip.logs with what ever came though. Avast is not happy, it keeps telling me it is blocking malicious sites on Windows explorer and Firefox.
 

Answer:Ran scans still have malware

And here is the MGlogs.zip
 

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First post on this board.

I have a Window Security Alert that has shown up in my start up tool bar. It has disabled Mcafee and even when I attempt to remove it with malware removal tools (emisoft, kasperick, rkill, malwarebytes, ccleaner) it keeps coming back. What do I need to do?

UPDATE: Just updated emisoft program that is still running and it blocked the malware to the internet with the following message:

Anti-Malware has detected a connection attempt to the suspicious host:

speed.pointroll.com

The connection has been blocked automatically.
Anti-Malware has detected a connection attempt to the suspicious host:

www.lynxtrack.com

The connection has been blocked automatically.

Anti-Malware has detected a connection attempt to the suspicious host:

leadback.advertising.com

The connection has been blocked automatically.

Answer:ran several scans and still have malware

Hello,lets do this and see how it is after. Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill... Read more

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Question: malware scans

When I perform a malware scan is it enough to limit the scan to the registry and cookie file? Often I find malware software seaching all of the files on my C drive.
 

Answer:malware scans

Let me add to my previous post. Is malware ever found in text and picture files in My Documents or My Pictures? I once heard about a virus in jpegs. How about in Program files? Most of what my ad aware and spybot find are in the registry and cookie file.
 

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Hi and thanks for reading.

I just came from the Malware forum - my helper told me the problem did not appear to be malware related and to post here.

All antivirus and antispyware scans have started shutting down my laptop. It isn't instant or related to a BSOD it just seems to shut itself down toward the end of any scan.

Things that I know crash it:
ESET nod32 antivirus
defraggler
mbam
super antispyware

These scans run just fine in safe mode.

Thank you.
 

Answer:All Scans Crash PC - Not Malware

Too late to edit.. sorry.

I should also note that when the system restarts I get a message that asks me to "Reboot and select proper Boot device or insert Boot media in selected Boot device and press a key". I have to hard reset at this point and after it boots fine (start Windows normally).
 

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Does Nero interfere with the GMER scan? I have attempted the GMER scan (using the randomly named GMER.exe filename) and it keeps stopping after about 5 minutes to tell me that there is no disc in one of the drives... and in order to continue I have to put a disc in that drive.

That's why I'm wondering if Nero is causing this because I do not want to uninstall it as I no longer have the disc and I may lose it.

Thank for any replies.
 

Answer:Question regarding malware scans

As this is GMER related, I'm going to move this to general security....may get bounced up to malware removal, but for now Gen Sec will do.

thanks,

v
 

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Hi and thanks for reading.

My laptop crashes during all scans (not in safe mode) and during defrag. I managed to get the text of the BSOD using a video camera and will transcribe it; there is no dump file as the BSOD will show.

---

A process or thread critical to system operation has unexpectedly exited or been terminated.

...

STOP: 0x000000F4 (0x0000000000000003,0xFFFFFA800D081B30,0xFFFFFA800D081E10,0XFFFFF800033D9350)

Collecting data for crash dump ...
Initializing data for crash dump ...
Physical memory dump FAILED with status 0xC0000010.

---

This is a ASUS U56E-1AXX laptop. Please help.
 

Answer:All Scans BSOD - not malware - please help!

STOP codes are often hard to trace. If I had to make an educated guess, the most likely causes would be either an extremely bad virus/malware infection or a failing hard drive.

First - if you have files you haven't backed up and need to attempt to save - I'd remove the drive from the PC and hook it to a working PC. First, scan the entire drive with Malware Bytes free edition. If it shows infected files, use the program to attempt to remove them. (Note: This step by itself may not fix all infections. If it shows infections, repost in the Malware forum for more detailed advice.)

Next, download Advanced System Care on the working PC and use the "Disc Doctor" utility in the Toolbox to scan the drive in question. If it comes up with errors, allow it to attempt a fix, reboot the PC and run Disc Doctor again. If it now shows "no errors", put the drive back in the ASUS PC and retry it.

The final possible solution is to buy a replacement hard drive and reload Windows on it. Disk Doctor and other drive utilities sometimes miss hard drive issues.

If all of these fail, post a reply and other members may have other ideas.

Hope this helps.
 

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I have been working on a fix for my system lock-ups.
At first I thought maybe my PSU was dieing. The lock-ups did not get worse as I suspected they would, and even became less frequent.
I can get locked when I'm on the web with 5 pages running. But not all the time. I could have no web pages open, but lock-up with just the e-mail running. or with just one web page open. Or i could start the system, log in, walk away, only to come back to find it locked-up. As I am typing this the system is running fine. It never locks up when I am playing Battlefield 2142.
AVG finds nothing when it runs all the way though. Malwarebytes, and SuperAntiSpyware locks up on complete scan in the same file. (C:\Windows\SoftwareDistribution\Download\dd9ab5193501484cf5e6884fa1d22f9e\lang\chtskf.dll). Quick scan with same programs only finds tracking cookies. I ran MalWareBytes with rrkill several time to the same lock-up outcome.
Spy-Bot S&D runs all the way though but finds nothing.
I ran Check Disc in repair mode. Ran the System File Checker. and am still having same problem.
When I had enough..I slaved the disc onto another machine and externally scanned with AVG9. Nothing found.
My system :
I built 5 years ago.
AMD Athlon 64 2800+ ASUS K8N Mobo
2.5 Gigs Kingston DDR400 PC3200 RAM
Maxtor Diamond9 80 Gig drive
Original MGE PSU 480 Watts that came with case.
Windows XP Professional Service pack 2
I was hoping someone might have an idea that might... Read more

Answer:Locks up during malware scans

Hello , I feel this may be a soft or hardware issue. I am moving this to XP. If they deem it necessary we can come back.

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WinXP Pro v. 2002, SP3, x86, 34bit

Hello, I've run all the suggested Malware tools and have attached the logs here. Please have a look - I'm sensing that there's still some probs but, what do I know!

In addition, perhaps caused by the virus found, or another not yet found...maybe something in my settings, My keys are typing alternate symbols, i.e.,

Shift+colon= @ (should be ")
[email protected]= " (should be @)
Shift+ key before number 1 key (elipse key?)= (should be ?)
Shift plus number pound symbol = (should be pound/number symbol)

I checked the regional language settings which were set to U.S. I changed them to Canada but, no change. I suspect the keys are a British English setting but other than in the Regional and Language settings I don't know how to change this. I'm asking this question here in the event it might be related to a virus. Prior to sensind virus activity, the keys were not doing this.

What I first noticed wrong was the WinPatrol caught notepad trying to access the keyboard directly and I wasn't running any keylogging software.

Many thanks in advance

Blu
 

Answer:Malware Scans Run - Please Have a Look at Reports

Your logs are clean. This is not a malware issue. You should pursue this in the software forum.

In the meantime, go to msconfig and disable this startup item:
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"HotKeysCmds"="C:\\WINDOWS\\system32\\hkcmd.exe

If that solves the issue, then you can re-enable it and run this script:

Copy just the bold text below to notepad (Do not include any space above the word REGEDIT). Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.




REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"HotKeysCmds"=-

Click to expand...

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

I assume that both the SAS and MBAM logs were empty and that is why you didn't attach them.

If you are not having any other malware problems, it is time to do our final steps:
We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you in... Read more

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When doing scheduled malware/virus/trojan scans, is it better/more efficient to run scans from an Administration account or a User account?.....or even both?....or doesn't matter?
 

Answer:Scheduled Malware Scans

I don't believe it matters. Most a/v scanners will offer the option between a 'quick' scan and a 'full' scan, that's about the only difference that you can get. Some will advertise registry scanning, others rootkit scanning, etc, but the key things to remember are that no one scanner is the end-all be-all of a/v, and frequently, with some knock-off brands, you will get a plethora of false positives. There is currently a big television campaign for a certain scanner that is guaranteed to speed up your pc, ran it on my test box and it generated, I'd estimate, about 80% false positives.

But no, I've not seen a difference in your average scanner between an admin user and a regular user. Sometimes you will be required to 'run as administrator' on certain apps advanced features, but that is usually dictated by which OS you are using.
 

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I came back from a vacation a few weeks ago and my computer has slowed down dramatically. My browser is now full of adds and I've also recently noticed that a lot of space on my Solid State hard drive has become occupied. I'm not necessarily sure how this happened. No one should have been using my computer while on vacation and I doubt anyone had access to it.

I've included the logs requested in the READ & RUN ME FIRST Malware Removal Guide. Thanks as always in advance.
 

Answer:Malware Scans and Logs

The only malware showing up in your logs is the PUP's in Hitman. Rerun it and have it delete those items. I suggest you post in the software forum for additional assistance.

Since you are not having any malware problems, it is time to do our final steps:

We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

 

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Relevance 49.2%

Hi.XP sp2 here. I always run my AV and malware scans while logged in as Administrator or an admin-level user. But I was wondering, will this catch problems that reside in the registries / setings folders of other user profiles? In other words, do I need to scan from within each user profile separately to be sure, or will scanning as Admin take care of everything on the machine??Thanks,-WWModerator Edit: Moved topic to more appropriate forum. ~ Animal

Answer:Malware Scans: Which User To Log In As

this same question was asked about a month ago, and nobody had a concrete answer. i thought that a scan would cover all users but another poster disagreed and said each user needed to run a separate scan. i always use the owner account, but once a week scan with administrator, just in case.

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Hi,

Recently i received an email from head of my IT department which contained an attachment called "CIS Advices on Self-Protection.pptx". Turns out the header was false and it want actually from my IT department. Anyway i clicked on the attachment, then reported it after i realized what i had done.

I then performed all of the procedural steps outlined in the read me first post.
Attached are my logs. nothing appeared as a threat in any of the scans and my main antivirus program didnt detect anything.

thanks in advance to anyone who looks into this
 

Answer:malware removal scans

What malware issues are you having ?
 

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Relevance 49.2%

All steps completed - scan logs attached. This is for a second computer I own. Thank you.
 

Answer:MALware - Please review scans (1)

MALware - Please review scans (2)

All steps completed - scan logs attached. This is for a second computer I own. Thank you.
 

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Relevance 49.2%

3 days ago I began getting a pop up on steam and my browser saying its from my ISP it has my name spelled wrong and is showing up occasionally and not every time I open my browser and steam. I have done multiple scans and it never pops up I need to get rid of this its very annoying and I dont want to have to reset to default. If anyone can help me get rid of this it would be really awesome.
 

Answer:Malware not showing up on scans

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, can you run the following and we'll go from there:

Download OTL to your Desktop
(Vista or Win 7 => right click and Run As Administrator)
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Standard Output.
At the top, check the box entitled Scan All Users
Toward the bottom, check:
All Users
LOP Check
Purity Check
Under the Standard Registry box change it to All
Do not change any settings unless otherwise told to do so.
Please copy the text in the code box below and paste it in the Custom Scans/Fixes box in OTL:
Code:

DRIVES
netsvcs
activex
msconfig
drivers32
%systemroot%\assembly\GAC_32\*.ini
%systemroot%\assembly\GAC_64\*.ini
%ALLUSERSPROFILE%\Application Data\*.exe
%APPDATA%\*.
safebootminimal
safebootnetwork
%SYSTEMDRIVE%\*.*
%PROGRAMFILES%\*.exe
%LOCALAPPDATA%\*.exe
%windir%\Installer\*.*
%windir%\system32\tasks\*.*
%windir%\system32\tasks\*.* /64
%systemroot%\Fonts\*.exe
%systemroot%\*. /mp /s
/md5start
pnrpnsp.dll
nwprovau.dll
nlaapi.dll
napinsp.dll
mswsock.dll
winrnr.dll
wshelper.dll
consrv.dll
explorer.exe
winlogon.exe
regedit.exe
Userinit.exe
svchost.exe
services.exe
user32.dll
atapi.sys
csrss.exe
PRINTISOLATIONHOST.EXE
/md5stop
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs
%systemroot%\s... Read more

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Relevance 49.2%

Hi all! I have run most/all scans, but I'm still having problems with malware/trojans. I'm n hot a big expert with HijackThis logs, but any help would be most appreciated:

Edit by chaslang: Unrequested inline log removed. Please read and perform sticky thread steps.
 

Answer:Have tried most/all scans, but still problems with malware. Please help

Please read the announcement and sticky threads. HJT logs should only be posted when requested and then they must be attachments to your message. HJT must also be installed and run properly. You are currently running it directly from the ZIP file by using WinRAR. Don't do that.

Please run the steps below.

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem, boot into normal mode and make sure you follow these directions:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
... Read more

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Relevance 49.2%

I am helping someone with their XP based system. They have CA Security Suite.

The problem is, after a system scan is performed the system becomes infected with severe malware. Specifically, after a full system scan is performed, a popup appears from "Microsoft Security Essentials Alert" which is Trojan installer that installs "ThinkPoint Security". I run Malware Bytes, it finds the crap and removes it. System is ok. Run CA av scan and it reappears again. 4 times as of this newest infestation. But it ONLY happens after CA is ran.

So, is CA infected or what? I ran Malware Bytes and Sybot S&D, and let them remove what they find. Reboot. Run them again and verify removal. I have manually checked the registry for the keys and all is good. I suspected CA after the third time, so intentially waited a couple days to run the AV scan. And immediatly after the scan it was back, so I am very certain CA is the cause. How, I don't know. Any suggestions??
Thanks!
 

Answer:CA AV scans cause malware infection!

Anyone have ideas?
 

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Relevance 49.2%

When running a computer with multiple users, does a malware scan search all files and folders? When logged in as one user, one does not generally see the My Documents folder for other users. Are these files included in the scan?
 

Answer:malware scans and my documents

Hi,,
The best way with multiple accounts is to scan when logged in to one account, then scan the next account, etc.

I don't think all the spyware or antivirus programs could be trusted to scan everything, probably some do, but who can say?

An online scanner is a good tool to use, they can be very thorough.

Bit Defender, Kaspersky, Panda and quite a few more very good ones.....antispyware, rootkits, most everything is looked for in these today...not just for a virus.
 

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Relevance 49.2%

I'm running Win XP, SP2. I've followed 'Read & Run Me First' but I'm unable to run the following scans:

SUPERAntiSpyware
SpyBot - Search & Destroy
Malwarebytes Anti-Malware
combofix.exe

In each case, trying to run gives a repeating error message with 'try again', 'continue' and 'cancel' options. After clicking through for a while, nothing happens. I also tried running these scans in safe mode but the same thing happens.

I was only able to run MGtools. I have attached MGlogs.zip.

The malware prevents me accessing certain websites, MajorGeeks included. I'm writing this from a different computer.

Also, my PC now doesn't shut down properly - that is, it shuts down but the fans keep running & the red LED stays lit. It keeps going until I shut the power off at the wall - it doesn't matter how long you leave it. This may be unrelated but, if so, it's a weird coincidence.

Any help would be much appreciated.
 

Answer:Malware prevents scans - please help!

What drive/partition did you install the tools on? I do not see SAS or Combo or MBAM installed on the F drive.

Use windows explorer to find and delete:
F:\WINDOWS\system32\twex.exe
 

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Here are my scan logs. I'm not sure what, if any, problems I still have but I wanted to have them looked over just to be sure. I could not run RootRepeal so I do not have a scan log from it. I got a message saying virtual memory was too low and that it would be increased, however it didn't help and my computer eventually froze and I had to reboot it. Thanks for your help!
 

Answer:Malware Removal Scans

Hi and welcome. I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Thanks for your patience during this time.

Kestrel13!
 

6 more replies