Computer Support Forum

[Error number: 0x8DDD0018] Microsoft Update not working

Question: [Error number: 0x8DDD0018] Microsoft Update not working

I have done all the things Microsoft suggests, several times. What is going on here?I have Windows XP SP3. Thank you.[Error number: 0x8DDD0018] The site cannot continue because one or more of these Windows services is not running: Automatic Updates (allows the site to find, download and install high-priority updates for your computer)Background Intelligent Transfer Service (BITS) (helps updates download more quickly and without problems if the download process is interrupted)Event Log (keeps a record of updating activities to help with troubleshooting, if needed)To make sure these services are running:1. Click Start, and then click Run.2. Type services.msc and then click OK.3. In the list of services, double-click on Automatic Updates and then click Properties.4. In the Startup type list, select Automatic and click Apply.5. Verify that the Service status is started, if the Service Status is Stopped click on the Start Button.6. In the list of services, double-click on Background Intelligent Transfer Service (BITS) and then click Properties.7. In the Startup type list, select Manual and click Apply.8. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.9. In the list of services, double-click on Event Log and then click Properties.10. In the Startup type list, select Automatic and click Apply.11. Verify that the Service status is started, If the Service Status is Stopped click on the Start Button.

Relevance 100%
Preferred Solution: [Error number: 0x8DDD0018] Microsoft Update not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: [Error number: 0x8DDD0018] Microsoft Update not working

Nevermind. I just resolved it myself. Thank you.

1 more replies
Relevance 74.62%

Recently one of my computers on a two computer network is getting the following error message:

"Error number: 0x800700C1

The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem."

This computer is running XP Home, SP2, is seldom used (except as a backup system) has no other problems, has all the latest updates, has no viruses, and no spyware. Office Updates works fine. I have search the web for this error number and have not been able to find a solution. Tech support at Microsoft Updates has suggested a number of things including checking services.msc to ensure Automatic Updates and Background Intelligent Transfer Service (BITS) are set to automatic, running the following commands: REGSVR32 MSXML3.DLL, REGSVR32 MSXML2.DLL, REGSVR32 MSXML.DLL, installing MSXML 3.0 SP5, cleaning temp files, deleting all cookies, and objects from IE.

Any suggestions would be greatly appreciated.

Answer:Microsoft Update Error number: 0x800700C1


Microsoft Update Tech Support suggested the following which fixed the problem...

Suggestion 1 Re-register the System components.

1. Click Start, Run, type: cmd and press Enter.

2. Run the following commands:

regsvr32 regwizc.dll
Regsvr32 licdll.dll

We will receive "succeeded" message if a component is registered successfully.

After that, please try to access the Windows Update site again. If the issue persists, let us try to use the System File Checker (SFC) to scan system components. Please be reassured that we can try this step safely. System File Checker checks for damaged or replaced corrupt system files. Thank you for your understanding and efforts. For your convenience, I have re-attached the steps to perform the SFC

Suggestion 2 Use the System File Checker (SFC) to scan system components.

1. Insert the Windows XP installation CD into the CD-ROM; Click Exit if the auto-menu pops up.

2. Click Start, click Run, type: cmd and press Enter.

3. Input the following commands and press Enter after each line.

sfc /purgecache

sfc /scannow

Note: There is a SPACE between "SFC" and "/Scannow", "/Purgecache", and this command will take several minutes to complete and may require access to the Windows installation source files.

After trying above steps, let?s try to access the Windows Update site again.

2 more replies
Relevance 74.62%

Posted this another Windows forum but was advise to post here.
Here's my problem:
I know this has been posted several times but every time I try and update my OS through Microsoft Update I get the error - Error number: 0x80190193.
All posts point to busy servers.  Fair enough but everyday all day?
My PC is part of a domain and I have always been able to update my OS as and when I see fit.  We do run WUS internally but that only pushes out the most important updates.
Is there anything I can do?
Also, my PC is part of a domain in a corporate network.  Colleagues can update their OS without issues.

Answer:Microsoft Update - Error number: 0x80190193

see this page, i know the error message is different but the exceptions required for both error messages are the same.
basically allow

as trusted sites in internet explorer

5 more replies
Relevance 74.62%

Recently upgraded to Vista from XP. Now cannot run Windows Update manually. Also, I haven't seen the automatic update icon in the taskbar so don't think I am getting the automatic updates either. Nonetheless, Security Center says I'm OK.
I have tried two of the fixes mentioned on the Microsoft site. The first was to delete the cache in Internet Explorer. This did nothing. The second was to change the permissions in the registry. However, when I came to the final step in that process, Vista would not allow me to change the registry.
Most of the solutions I have encountered seem to reference XP rather than vista. I would appreciate help with this problem.

Answer:Microsoft Update; Error number: 0x8DDD0002

Thanks Dom. My mistake. There is no problem. I need to lose my bad XP habits. Both your solutions worked well for me.

1 more replies
Relevance 70.93%

In the past week I have tried to update Windows XP and keep getting the following error message. I have repeatedly followed the instructions below but still cannot update Windows XP. I tried system restore with no luck. I have requested Microsoft online assisted support with no reply. Can you help me with this problem? Thank you.
[Error number: 0x8DDD0018]
Windows Update cannot continue because a required service application is disabled. Windows Update requires the following services:
Automatic Updates enables detection, downloading, and installation of critical updates for your computer.
Background Intelligent Transfer Service (BITS) enables faster, restartable downloading of updates.
Event Log logs Windows Update events for troubleshooting. To ensure that these services are enabled:

1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, right-click the service name, and then click Properties.
4. In the Startup type list, select Automatic.
5. Verify that the service status is started.

If this does not resolve the problem you may request help from one of the following resources.

For self-help options:
Windows Update Response Center
Windows Update Troubleshooter
Windows Update Newsgroups

For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues)

Answer:Windows XP Error 0x8DDD0018

7 more replies
Relevance 68.06%

hii got this unusual problem from last couple of days whenever i open browsereither firefox or ie soon after it open a random tabs by windows update are not working always shows Error number: 0x80072EFF.i scan with avg,malwarebite,superantspyware but nothing comes up ,but my malwarebite keeps showing a ballon in system tray saying successfully blocked access toa potentially malicious website and it keeps changing the number of the site.i download windows malicious tool and it says alerion c virus but when i scan with avg nothing comes up.iam bit confuse coz of this. iam posting trend micro hijack this log file for you guys to look into and thanks for your kind help in advanceLogfile of Trend Micro HijackThis v2.0.4Scan saved at 10:00:10, on 22/06/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\AVG\AVG9\Identity Protection&#... Read more

Answer:windows update not working Error number: 0x80072EFF.mozilla and ie opens random tabs.

hi just adding the information to the exisitng topic last nite i ran tdsskiller and it found and infection in driver which is disinfected after reboot .my windows updates are working fine now and iam not getting the pop up ballon saying access denied to malicious wesite but when i scan with superantspyware it shows that hkcmd is infected it cures it but it come back again even malwarebite showsthe thing like shell open command bad note pad.fix it but it appears again.iam trying to post the latest log for you guys to have a look cheers.22:53:13:812 4044 TDSS rootkit removing tool May 31 2010 10:39:4822:53:13:812 4044 ================================================================================22:53:13:812 4044 SystemInfo:22:53:13:812 4044 OS Version: 5.1.2600 ServicePack: 3.022:53:13:812 4044 Product type: Workstation22:53:13:812 4044 ComputerName: ASDF-E26E85805B22:53:13:812 4044 UserName: Administrator22:53:13:812 4044 Windows directory: C:\WINDOWS22:53:13:812 4044 Processor architecture: Intel x8622:53:13:812 4044 Number of processors: 122:53:13:812 4044 Page size: 0x100022:53:13:822 4044 Boot type: Normal boot22:53:13:822 4044 ================================================================================22:53:14:263 4044 Initialize success22:53:14:263 4044 22:53:14:263 4044 Scanning Services ...22:53:14:773 4044 Raw services enum returned 387 services22:53:14:803 4044 22:53:14:803 4044 Scanning Drivers ...22:53:15:865 4044 ACPI (8fd99680a539... Read more

3 more replies
Relevance 63.96%


I am using Windows XP SP3. On shutdown of my laptop I received a message about Microsoft Updates to install and computer would shutdown when finished installing. An hour later the updates still had not finished installing so I shut down my laptop manually.

When I turned on my laptop I received a message stating could not find C:windows/system 32/ juschd.exe.bat file, however, computer continued to boot up and all appeared well.

I then tried to update McAfee and the Security Center was not able to update so I type in the address bar of Internet Explore and Internet Explore was not able to display the page. I also found I could not get to any site with "McAfee" in the address.

I called McAfee and after a hour they said I need to call a different department and that there would be an additional charge.

So I decided to try and fix this on my own. Researched and found that this might be a MTU size error so made registry entry of hkey_local_machine\system\CurrentControlSet\Services\Ndiswan
Parameters\Protocols\0... ProtocolType REG_DWORD 0x00000800 PPPProtocolType REG_DWORD 0x00000021 ProtocolMTU REG_DWORD 1452.

This did not work. Then read to uninstall McAfee. So I uninstalled McAfee including showing all folders and files and then deleting them. Needless to say this did not work. I still could not visit the McAfee websites.

Then I found this forum and did some more reading. Wish I had found this forum first.

Since reading some of the p... Read more

Answer:Microsoft Update Error/McAfee Stopped Working...

16 more replies
Relevance 63.14%

Hi forum,

I'm having some problem about a week ago with Microsoft security essentials bugging out on me and not opening or updating. Basically the message I got on opening MSE was windows cannot access specified path or file. You may not have the appropriate permission to access the file. Upon reading this about a week ago, I think! I proceeded to foolishly downloading a Zeroroot access program and a few MSE alternatives. Since then I have still been unable to re-install MSE by deleting all components in the registry.

The error code I get with trying to re-install MSE is 0x80070643

Having then unistalled the zeroaccess program and the previous alternative antivirus programs, I still cannot get MSE working, and I now have a windows 7 update error. The new system update I believe may be to do with security as-well!! The error code on doing a windows 7 update is 80070005, and it did cut out at 9% every time. (although now I think it is just 0%)
Can someone please help me as I have had a very successful streak of avoiding viruses by always usin MSE. I don't want, and can't afford to get a virus attack, not to mention Im runnign windows 7 ultimate so I need the windows 7 updates too because the ultimate can be dodgy sometimes. Nb the update I cannot do is 1.4mb but I am anticipating windows will throw me a new update any day soon which could be anywhere from 30mb to 200mb and it could fail all of it leaving me prone to attacks.

I can post my specs, ... Read more

Answer:microsoft security essentials not working and windows update error

Hi graphic333 welcome to SevenForums

Download the two programs below

Run Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64 <===== Download Link

Drag the FRST64.exe from the Downloads folder to your Desktop

Right click on FRST64.exe and choose

When the tool opens click Yes on the disclaimer window .

Press Scan button.

FRST will let you know when the scan is complete and has written the FRST.txt to file

The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please upload both logs in your reply.(FRST.txt and Addition.txt)

FRST.txt and Addition.txt will be on the Desktop

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place file into your desktop

Place a check mark next to the following options
⬜ Internet Services
⬜ Windows Firewall
⬜ System Restore
⬜ Security Center
⬜ Windows Update
⬜ Windows Defender
Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it ... Read more

9 more replies
Relevance 61.91%

Windows Update Error HELP!!!!

what do I do I cannot do my XP updates I get the following msg:

Windows Update has encountered an error and cannot display the requested page.

Select from any of the following pages for information about Windows Update services, or send us your feedback.

Send error number to Microsoft (0x800A138F)

ALSO (maybe this is related...)

Another problem.. I had bought the PC with XP pro on it, and now I have bought XP Pro (licensed version) and want to register it without having to re-install everything.. know how I do that?


Answer:Update number to Microsoft (0x800A138F)

8 more replies
Relevance 59.45%

All the above is displayed on screen and read aloud. Cant move off of anything, computer just locks on this screen.
This is a Lenovo ideapad, with Windows 10.
Help ....

More replies
Relevance 56.99%

I just got a Satellite P500 and am running Windows 7. I downloaded all of the latest drivers and updated the system bios to version 1.70 (from Toshiba's support website). Now, my number pad on the keyboard is not working.

The numlock light is on and when I hit the "6" key on the number pad, it turns the light on/off but the behavior of the other keys does not change whether it is on or off. The "-" key enters a "6" but none of the other keys (except "enter" does anything.

I removed the keyboard driver and restarted to re-install the keyboard driver but that had not effect. The keyboard did work for a few days after I flashed the bios but seems to have stopped since I started using a USB mouse. I tried uninstalling the USB mouse driver but that did not do anything either (it was a Logitech driver).

Anyone have any ideas? Thanks in advance

Answer:Satellite P500 - After BIOS update the number pad isn't working anymore

What is the model number of the P500?

Have you tried setting the BIOS to its default settings?

If you boot from an MSDOS boot disk, does the numpad still do the same thing?

5 more replies
Relevance 56.58%

I am getting problem whenever I?m trying to send Email using Microsoft outlook express 2007. I am getting this error message ?Your server has unexpectedly terminated the connection. Error Number: 0x800CCC0F? please help me in resolving this error.

Answer:Why is this error coming "Error Number: 0x800CCC0F" in Microsoft Outlook Express continuously?

Possible causes for this include server problems, network problems, or a long period of inactivity. I assume that you?ve ruled these out.

The problem may also occur if you have an antivirus e-mail protection utility enabled, which checks the mail as it comes in from your Post Office Protocol (POP) server. To test this, disable the antivirus e-mail protection utility as well as the Windows Firewall.

Another likely cause is that there is a message that is either too large or corrupt in some manner. Logon to your servers Webmail site and delete the offending message there.

For more advice, look here:

1 more replies
Relevance 56.17%

I deleted mobile number from live Microsoft people account. it is very important to me
how can i get back that number :(

More replies
Relevance 56.17%

How can I change this number?I simply have not been able to find a place to change the number. The pop-up says "Call us over-protective" But all that seems to be protected is how to contact Microsoft!

Answer:Microsoft wants to send me a security code. And the telephone number is incorrect. How can I change this number?

For me, I login to and under Security & Privacy, select Managed Advanced Security. In there I can set the phone number(s) that can be used to receive codes.

2 more replies
Relevance 56.17%

Hello all,
I have run the procedures twice in the required scanning and cleaning steps. still, when i try to run Windows Update, i get the error number 0x8007043C and says the website has encountered a problem and cannot display the page you are trying to view. I am running Windows xp pro with sp2. any help is appreciated. thanks

Answer:re: error number in Windows Update

Sounds like you may be trying to run Windows Update from safe mode boot, which is not allowed.

Is this a correct assumption?

3 more replies
Relevance 56.17%

Windows Tech Support Phone Number 1-800-723-4210 USA and Canada
microsoft tech support phone number 1-800-723-4210 microsoft office tech support phone number windows tech support phone number1-800-723-4210 microsoft tech support phone number usa microsoft windows tech support phone number 1-800-723-4210 support phone number microsoft office 365 tech support phone number1-800-723-4210 microsoft tech support phone number for windows 8 microsoft windows 7 tech support phone number1-800-723-4210 microsoft 365 tech support phone number 1-800-723-4210 microsoft word tech support phone number microsoft office tech support phone numbers 1-800-723-4210 contact microsoft tech support phone number microsoft tech support phone numbers microsoft tech support number microsoft windows 8 tech support phone number microsoft phone number 1-800-723-4210 tech support phone number for microsoft tech support windows tech support number windows 8 tech support phone number acer tech support phone number skype tech support phone number 1-800-723-4210 office 365 tech support phone number tech support number tech support microsoft phone number office 365 tech support phone number 1-800-723-4210 us microsoft office tech support number hotmail tech support number microsoft tech phone number surface tech support phone number free tech support phone number microsoft tech help phone number 1-800-723-4210 phone number for windows tech support phone number microsoft tech support microsoft windows tech sup... Read more

More replies
Relevance 55.76%

I get this error when I run Windows Update. I've repaired the Win XP on this system. I'm running a 2.8GHz Celeron processor, on XP SP1 and I'm trying to upgrade to SP2, but getting the error. I would like to be able to solve this without installing a fresh copy of Windows XP on this system, since it's our email server and is used constantly.
Many thanks!

Answer:[Error number: 0x8024001E] on Windows Update

6 more replies
Relevance 55.76%

When I open Windows Update I get a message that says it "encountered an error and can't display the requested page" the error number is 0x80072F78. All I want to do is run the Update to fix a DLL problem. Any ideas on how to fix this would be most appreciated!!

I am running Windows 2000 Professional, with Service Pack 3.

More replies
Relevance 55.76%

Hello evry time i try to run windows update on windows pro i keep getting this error.

[Error number: 0x80245003]

no matter what i cant seem to update any help would be greatly appreciated. thank you

Answer:windows update Error number: 0x80245003]

2 more replies
Relevance 55.76%

cant run automatic windows updates anymore.

Error screen I get is:

[Error number: 0x8007041D]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.

Manual installation works without a problem, also office automatic update works without a problem

PS recently cleaned my pc with spybot/spyguard/reg cleaner which I now have uninstalled.

More replies
Relevance 55.76%

I am trying to manually update windows on a small hp netbook, has always worked perfect, now seems to error out everytime. Have tried multiple fixes to .dll and reboot found over internetno luck any help appreciatedThanksError number: 0x80070420 The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. For self-help options: Frequently Asked QuestionsFind SolutionsWindows Update NewsgroupFor assisted support options:

Answer:windows update Error number: 0x80070420

This error indicates one of two related things: that the Windows Update service is not running or the Windows Installer platform is broken/not installed/out of date.Try this:Click on the Start button, then click on Run...In the Run... box, type cmd and press Enter.This will launch the Windows Command Line Shell (looks like DOS)In the Command Shell window, type the following and press Enter:net stop wuauservThen type this and press Enter:net start wuauservTry updating again.If that fails, then try this:Go to the Add/Remove Programs control in the Control PanelIn the list of programs, see if there is an entry for Windows Installer 3.1 (you will need to check the box that says "Show Updates")If there is an entry, then uninstall Windows Installer 3.1Visit the Windows Installer download page and download the installer.Run the installer to reinstall Windows Installer 3.1Reboot, see whether that fixed the problem.

5 more replies
Relevance 55.76%

I'm having some problems updating my computer because I keep getting this error code 0x80072EFE from Windows Update. This never happened before because I just reformated my Windows XP and there seem to be some problems doing so because my pc can sometimes stop functioning altogether after going online and then using safe mode. I'm assume there's some malware or virus somewhere in my pc. Anyway of fixing this?

Answer:Windows Update Error number: 0x80072EFE

If you've only just reformatted XP and you suspect a virus already you might be better off reformatting again before you get too many of your programs back on there.Having said that, I don't know why you are assuming a virus. There are a lot of hits in Google if you use the string "0x80072EFE from Windows Update". Most seem to refer to connection issues and a Proxy Server. If you don't use one then it would be worth looking in IE > Tools > Internet Options > Connections > LAN settings button and make sure "use a proxy server....etc" is unticked.How to know you are getting old 6:You can't remember what it is that you have forgotten.

3 more replies
Relevance 55.76%

i have xp with sp2when ever i try to update i get the error[Error number: 0x80072EE7] The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem. For self-help options: Frequently Asked QuestionsFind SolutionsWindows Update Newsgroup For assisted support options: Microsoft Online Assisted Support (no-cost for Windows Update issues) Read more about steps you can take to resolve this problem (error number 0x80072EE7) yourself. i had removed static IP and also update folder all files, still i get this error.please help me to resolve the issue

Answer:(error Number 0x80072ee7) Windows Update

Hi .Have you seen this article?

1 more replies
Relevance 55.76%

i'm running windows xp with sp2 and i'm getting this error when connecting to windows update. the only things i can find about this Error number: 0x80072EFE is something do to with a ISA server but i'm pretty certain i don't have that.

can someone help :(

Answer:Windows Update: Error number: 0x80072EFE

Hi jasyn,
I found this and thought it might help.
One of the workarounds should do the trick.

2 more replies
Relevance 55.76%

Every time i try to update my vista i get this Error number: 0x80244019 in Windows Update, how do i fix this. Also been having problems updating pretty much anything that has to do with virus protection or spyware protection.

Answer:Error number: 0x80244019 in Windows Update

Google-search the error code. You will find TONS of solutions to try. You will also need the exact error(s) to help with your other problem.

1 more replies
Relevance 55.76%

No matter what I try am told something else; I need ie framwork 2 it then I am told; I need framwork 3.5; how can I download 3.5 if I can not download 2. micosoft said 99.00 $ to help; I do not have it. this is the only way I have to keep in touch with people out of state! Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 1
RAM: 1015 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 76285 MB, Free - 58468 MB; D: Total - 76285 MB, Free - 67614 MB;
Motherboard: Dell Computer Corp., 0G1548
Antivirus: None

Answer:windows xp update;Error number: 0x80244019]

flyingtolo said:

No matter what I try am told something else; I need ie framwork 2 it then I am told; I need framwork 3.5; how can I download 3.5 if I can not download 2. micosoft said 99.00 $ to help; I do not have it. this is the only way I have to keep in touch with people out of state! Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.66GHz, x86 Family 15 Model 2 Stepping 9
Processor Count: 1
RAM: 1015 Mb
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller, 64 Mb
Hard Drives: C: Total - 76285 MB, Free - 58468 MB; D: Total - 76285 MB, Free - 67614 MB;
Motherboard: Dell Computer Corp., 0G1548
Antivirus: NoneClick to expand...

3 more replies
Relevance 55.35%

when i use excel and wright the number 3, it is automatically converted into number 4. When i write it differently e.g. 03 or when number 3 is a part of a greater number e.g. 43, there is not any problem.

Answer:Microsoft excel automatically converts number 3 to number 4

What version of Excel?If you using 2003, try a Detect & Repair.On the Task BarSelect HelpSelect Detect & RepairIn 2007 do a Diagnostic:Running Microsoft Office Diagnostics from within Excel/WordClick the Microsoft Office buttonClick on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)Click on the Resources button in the left hand paneClick on the Diagnose button in the right hand paneClick ContinueClick Run DiagnosticsAlso, you might want to check your Auto Correct options.In 2007 Click the Microsoft Office buttonClick on the Excel/Word Options button to bring up the Excel Options dialog box (at the bottom of window)Click on the Proofing button in the left hand paneClick on the AutoCorrect Options button in the right hand paneMIKE

4 more replies
Relevance 55.35%

You'll be provided with the effective Microsoft MSN support which is available 24*7 online support service contact any time discuss Microsoft product related issue tricky as the best possible solution is single call solve your problem. If you are looking for tech support to Microsoft windows, MSN, MS office and MS word. I wonder what type of support Microsoft is thinking of providing. As we all know, Microsoft does everything in their power to not only duplicate what their competition has done but also seeks to jeopardize their competition at the same time. If Microsoft is going to create an issue show our team working Microsoft MSN support submission product, I bet they are going to do it in a way that affects many types of web development and consulting firms that offer creation tools and services to submit to Google.If this happens, I think it will be a bad move for Microsoft. Important note! Before you start recovering a .pst file make sure you have backed it up; by doing so you will prevent possible further damage to the file that may be caused by a recovery utility or by MSN.

Answer:Microsoft MSN Support Number Toll-free number

Spam. FE advised

1 more replies
Relevance 54.94%

I have done four hours of research on how to fix this problem, but have yet to find a resolution... Also ,thanks in advance to whoever can help guide me into solving this.

I go to Windows Update (
So, I click the button to install
And everything seems to go okay... 2 screens flash by, stating:
Downloading: 100%
Installing: 100%
And then, after those, I get a page stating: The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
And this is where I am stuck.
I do not have any Antivirus or firewalls. I don't have Spybot. I have the Automatic Updates and BITS services enabled. If there is anything more that you want to know, then feel free to ask.

Note: attached is my WindowsUpdate.log file. Hopefully this will help...

Again, thanks in advance.

Answer:[SOLVED] Windows Update error number 0x800A138F

Hi you have an OKI printer?

8 more replies
Relevance 54.94%

I am having problems connecting to Windows Update. Whenever I try to update the OS I get [Error number 0x8024D007] (See attached screenshot).

I have SP1 on my computer and I want to update to SP2 (I have heard there are still problems with SP3).

This computer was very infected and I received help on the Hijackthis Log Help forum. It is now "clean".

Here is the link to my thread on the HijackThis Log Help Forum:

OS: XP Home Edition Version 2002 SP1
IE: 6.0.2800.1106.xpsp1.020828-1920

If someone could take a look at this I would appreciate it.

Answer:[SOLVED] Windows Update Error Number 0x8024D007

Hello nasirabd,

I suggest you try this workaround for Windows Update issues...

How to Repair the Windows Update Files.

1. Go Start > Run.
2. In the box type REGSVR32 WUAPI.DLL > Enter.
3. A message saying, "DllRegisterServer in WUAPI.DLL succeeded" will appear > OK.
4. Now it is necessary to repeat these steps for each of the following files commands:
Hit Enter after each line


Once finished; since the temporary folder of Windows Update may be corrupted, please carry out the following steps to rename the folder:

1. Go Start > Run > in the box type cmd > Enter.

Type the following command in the open panel.

net stop WuAuServ

(Please Note: the computer may need to be rebooted before the net stop command will work.)

2. Go Start > Run > type in the box %windir% > Enter.
3. In the opened folder, rename the folder ( by Right clicking) SoftwareDistribution to Sdold.
4. Go Start > Run > type in cmd > Enter. In the open command pane, please type:

net start WuAuServ

Once that?s done, Go Start > All Programs > Windows Updates and see if it will allow the downloading/installation of Windows Updates.

Post back with the results.

Kind Regards,

19 more replies
Relevance 54.94%

Hello All

I am having trouble receiving windows updates, as I am getting this error message: Error number: 0x800704DD

I read this thread prior to posting:

I also followed the microsoft suggestion on this page:

I initially found out that I did not have permission to edit the registry. I got that fixed, which revealed that I had the keys and keys values that were requested from the link above. I have checked several links and forums from other sites as well.

The only thing I didnt tried fully was to rename my Notify folder to "Notify_Disabled" and rename my Notify_Disabled to "Notify". I say "fully" because when I did make the changes, my newly "Notify" folder (previously the Notify_Disabled folder, which did not have anything in it) received a subfolder name "SensLogn" which is the same folder that must be edited as suggested in the microsoft link above. At this stage, I did not rename the Original Notify folder to "Notify_Disabled" in fear of having to make all the additional folders over, including key values that are inside of those folders. Hope this make sense.

I even called the free Microsoft help hotline, which resulted in about 2 hours of trouble shooting, but no fix.

Answer:Can't access windows update: Error number: 0x800704DD

Do you have automatic updates enabled as suggested in the 'workaround'?

It may not relate to this error, but, are all the relevant microsoft websites listed under trusted zones in 'internet options'?

5 more replies
Relevance 54.94%

Hi Majorgeeks,
Post malware infection and successful cleaning, I'm in the process of protecting my computer using you 'How to Protect you computer from Malware' recommendations and I find that I am falling at the first hurdle. I can't install any Windows updates and I keep on getting the above error message. I trouble shot for the solution and it looks as if I need to go into the system 32 to check it out. I don't really feel experienced enough, so I'm wondering if you can help me out in any way possible.

Answer:Windows Update Fail [Error number: 0x80070424]

This is really something you should work in the Software Forum if your PC has already had all malware removed.

However try the below:

Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below command at the command prompt and then hit the enter key.


Now look for the C:\ file and attach it no matter what happened while doing the above.

If that does not help, try disabling protection software while updating. And if that still does not work, I suggest that you continue in the Software Forum.

1 more replies
Relevance 54.94%

When trying to run windows update, I come up with an error number 0x80070424. I have tried to find help with this issue on the website but no luck. Anyone have any suggestions??? Thanks in advance.

Answer:WIndows update failed Error number 0x80070424

Have you been here:;en-us;830086

1 more replies
Relevance 54.94%

This is the message I get: Read more about steps you can take to resolve this problem (error number 0x8DDD0007) yourself.

I did the following:
1- Rebooted
2- check for the registry key
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\WindowsUpdate\Auto Update\RebootRequired" but doesn't exist.
3- Re-register Windows Update components and Clear the corrupted Windows
Update temp folder, which involved:
a. Click on Start and then click Run,
b. In the open field type "REGSVR32 WUAPI.DLL" (without quotation marks) and
press Enter.
c. When you receive the "DllRegisterServer in WUAPI.DLL succeeded" message,
click OK.
d. Please repeat these steps for each of the following commands:
After the above steps are finished reboot.
Since temporary folder of Windows Update may be corrupted. We can refer to
the following steps to rename this folder
a. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
net stop WuAuServ
b. Click Start, Run, type: %windir% and press Enter.
c. In the opened folder, rename the folder SoftwareDistribution to SDold.
d. Click Start, Run, type: cmd and press Enter. Please run the following
command in the opened window.
net start WuAuServ

Still nothing

ANy ideas??

Answer:Updates not installing or working (error number 0x8DDD0007)

11 more replies
Relevance 54.53%

My windows update indicates that some files are missing.  I select reinstall and I get this error.  How do I correct this? -sp

Answer:X60s Windows update will not load Error number: 0x8024D007

Welcome to Lenovo's forums!   First, please check in c:\windows\system32\ and look for a file named WindowsUpdate.log right after you run Windows Update.  Scroll down to the bottom and see what the specific error is.   I have cleared odd Windows Update problems by doing the following:1:  rename c:\windows\system32\softwaredistribution to something else2.  delete c:\windows\system32\WindowsUpdate.log or move it somewhere else. Let us know what happens after you try this and what the specific error is.   

1 more replies
Relevance 54.53%

Hi, I'm working on a friends computer and cannot get updates from Microsoft Windows Update site. The computer was infected with a virus, but was able to clean it up as far as I can tell. The machine is an eMachine T6450 running Windows XP Media Center. I was going to perform a system recovery using the Recovery Partition on the hard drive. Apparently when the manufacturer created the "Recovery Partition" some of the required files were not included and and require a Recovery Disc set to be used during the Recovery operation. The owner of the computer no longer has the Recovery CD set so I could not perform a successful System Recovery. I did however perform a repair on the Operating system by using my Windows XP Professional installation CD. Everything works great except for the errord code from Microsoft when attempting to download Windows Updates. The error message I receive is

"Problem with windows update -- error number 0x8007043B"

From what I've been able to find out the problem seems to related to not having a current version of Windows Update Manager installed or the service is not started. On the troubleshooting steps Microsoft instructs me to open up and verify that the Automatic Update Service is started. I checked the service and Automatic Updates is not currently started. I tried to start the service and I received te following error message:

"Error 1083
The executable program that the service is configured to run in does not im... Read more

Answer:[SOLVED] Problem with windows update -- error number 0x8007043B

Go to wondow update site and download and install the latest version of windows installer. Good luck

4 more replies
Relevance 54.12%

After I uninstall-ed some antivirus software on my PC, I have been getting error 800 70 10 B when trying to update. Any ideas how to solve it?

Here is the report file...

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:36:34, on 21/03/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18865)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\pdfforge Toolbar\SearchSettings.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\lol\AppData\Local\Google\Chrome\Application\chrome.ex... Read more

Answer:Vista update problem after uninstalling antivirus software (error number 800 70 10 B)

What was the antivirus you uninstalled?

2 more replies
Relevance 54.12%


I went to windows update home and tried to download the express updates, but I got Error number: 0x8007041D.
Anyone have any ideas how to fix this?


Answer:Error number: 0x8007041D.-- Can't install windows update softwear to get new updated

Did you check this

25 more replies
Relevance 53.3%

Error(s) found:
"Code 80070663 windows updater encountered an known error" when I
tried to update microsoft .net framework 3.5 family update (kb959209) x86 for windows vista 32 bit.

What should I do? I have tried to install this update many times but still getting same error. Thanks in advance for help.


Answer:error code 80070663 when I tried to update microsoft .net framework 3.5 family update


You didn't say, so I'll ask, have you done the net3.5 Service Pack 1 update?

15 more replies
Relevance 52.89%

Today it was an attempt to update Microsoft Security Essentials. Error code 80070005. Aaaaarrrggghhh

Answer:Update error 8007005 with microsoft security essentials update

Bardos mate are you the only user ie the administrator? see this windows update error 80070005 < typical of a few Google hits.

This thread too might have been better in the Updates section too mate as therein lie the members who are most likely to help out. But no matter I am sure someone will eventually see it that knows more than I do.

9 more replies
Relevance 52.89%

Hi20CH model helix device, I changed the motherboard.But I can not enter the serial number.Block # 84 is giving the error.I try on software as C0 but it gives EEPROM error.The software is Thinkpad Maintinance Utility 1.08.If there is a solution please help?

Answer:Helix serial number and model number update

Take it to a dealer.  The Maintenance disk is only available to dealers and warranty servicers.

1 more replies
Relevance 52.48%

When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive the following error message:
This issue occurs if Windows security .dll files are registered incorrectly.
Download Fix It from KB956702 to fix this problem.

More replies
Relevance 52.07%

My product ID listed for Microsoft Office Pro 2016 is not the same as my license number.

Microsoft automatically enabled/activated Office 2016 and I was not asked to enter my license number. I think the wrong license number was added by mistake. How can I fix this? 

More replies
Relevance 52.07%

A couple of hourse ago I did a scan of my security settings with Belarc Advisor and changed each one to the recommended settings. After doing so I now am having problems with Microsoft Update. When trying to run Microsoft Update I get the following:
[Error number: 0x800A0046]
Please change your Internet Explorer security settings
To save changes to your settings for this website, you need to enable userdata persistence for Internet Explorer. Complete the steps below, and then click Change settings to the left and try saving your changes again.
In Internet Explorer, on the Tools menu, click Internet Options.
Click the Security tab, click the Internet security zone icon, and then click Custom Level.
In the Settings dialog box, scroll to the Miscellaneous section.
Under Userdata persistence , select Enable.
Click OK and when the security warning dialog box appears, click Yes.

Something to note here is that this setting is already enabled in Internet Explorer. Other odd things that have also happened is not being able to go into the properties of the Automatic Updates Service and Webroot Spy Sweeper's installation being corrupted.

Answer:Microsoft Update not working

l would try method #2 here,;en-us;883821


3 more replies
Relevance 52.07%

ive been trying all the troubleshoots on the website but still no luck.. any ideas, and i even went to windows update 5 and does the same thing.. says, "Checking for the latest version of the Windows Update software...

Depending on your connection speed, this might take a minute. During this time, you may receive one or more security warnings. Review each security warning to ensure that the content is signed by Microsoft, and then click Yes to install the software."

Answer:microsoft update not working!!

whats the error message you get

Heres a website with info on windows update problems

2 more replies
Relevance 52.07%

MU suddenly not working after uninstall of Super Video Converter by erightsoft.
MSE definition updates was also hit but I managed to fix that with Microsoft's Fix It portable.
They were working fine until I installed that malware.
My OS is Microsoft XP Pro SP3 on a Dell Dimension 2350.
Please help me get Microsoft Update working again.

More replies
Relevance 51.66%

everytime i go to windows update for xp it says this... "Depending on your connection speed, this might take a minute. During this time, you may receive one or more security warnings. Review each security warning to ensure that the content is signed by Microsoft, and then click Yes to install the software."

why wont it let me download the updates.. i really need them too

Answer:why isnt microsoft update working?

16 more replies
Relevance 51.66%

I have kind of a bizarre problem. End of last week, Microsoft (MS) was doing an upgrade on my system (embarrassed to say, don't know what), when I restarted in am, Only OS that would run was win 95. (I have win XP pro, sv pk 3, 64bits, sony vaio fs system). So i now only can run win 95, (I'm pretty sure 95, but could be win 98), while in normal mode, I can only get XP if I restart in "safe mode, w/networking". While in normal, I can see driver files, for xp, they just don't work. I tried running 'chkdsk /r and /f, in BOTH safe and normal, cleanmgr, regedit, all to no avail. However when I tried to open 'MSINFO 32' the system properties box opened up, as usual, but instead of the info, inside the box it said "Cannot access WMI (Win Mngmnt Instrumentation) software, Win files may be missing or moved". I tried doing a search for any files with those words, and with 'search hidden files' included, and did not find anything, guess they were right...To make matters worse, under win 95, normal mode, the taskbar rises up covering half of screen permenently and I can't get it to shrink down or go away. and oh, yeah, I don't have a mouse or touchpad right now, (existing prob). TouchP out of order, usb mouse won't work cuz MS "new hardware mngr" cannot see any drives or software, so can 't install, so I can't use a mouse to deal with taskbar. I would imagine I will now probably have to run some type of boot floppy, but I don't know which one to u... Read more

Answer:XP not working, system in Win 95 after Microsoft Update

When you say that it's Win95, do you mean it just looks like Windows 95? Windows XP can't spontaneously revert to an older operating system. If you right click on your desktop and select "Properties," a new window will appear. Go to the "Appearance" tab. The first drop down box will say "Windows and Buttons." Click on it and select "Windows XP Style." Let me know if this works.

As for the hardware, it sounds like that it might not have shut down properly while updating. Put in your Windows XP CD and try to do a system repair or a system restore if you have restore points set up.

1 more replies
Relevance 51.66%

during last nights update was asked for microsoft SQL and the disc?using xp pro media centre with no windows disc anyway clicked cancel to get rid of dialouge box with often appears with some installs, the installs all 6 of them appeared to install ok but after the required restart I went back to microsoft updates to check all went ok but the two buttons express and custom do not seem to work.any ideas tried several times and another reboot, also ran ccleaner to clear cache.

Answer:microsoft update buttons not working

Have a look here; click here

2 more replies
Relevance 51.66%

I have a Surface Pro 4 and an Microsoft driver update for Surface Touch seems to stuck.
It says "Requires a restart to finish installing". I've tried to restart a hundred times, but still nothing. What can be the problem?

More replies
Relevance 51.66%

Error says privacy issue but all apps that need camera access are checked.

More replies
Relevance 50.84%


I am using Windows XP Pro and Office Pro 2003 on a 2.8GHz machine with 1GB Ram and 120GB HDD with a fairly large bunch of security software.

About 4-6 weeks ago my auto update feature for Microsoft Updates stopped working.

Now even when I manually run through the process by visiting the Microsoft Updates Site etc. I can still not down load the updates indicated after the system scan.

It does work if I use the back-door and visits the downloads section and search for the download numbers I need. Then I can download and install.

Any hope for Microsoft Updates auto or manual?


Answer:Microsoft Update not working Auto or Manual

Hello laopa,

Did you pass the Windows Genuine scan? because Micrososft now don't let anyone to download updates from their site if they don't pass that. Maybe that's the problem?

2 more replies
Relevance 50.84%

Updated last night and now appears to be working normally again without having to change the registry.

Good news - thanks, Microsoft!

Answer:Microsoft Money working again in Windows 10 after update

I upgraded to Windows 10 from Windows 7 Professional, everything was working fine except as you all know, Money wouldn't work. I went back to Windows 7. Now I see that the problem seems to be fixed.
My question is as follows: If I download and install Windows 10 again, are there any leftovers from the previous install that would once again prevent Money from working?

1 more replies
Relevance 50.84%

One of my computers has not been receiving the auto updates from Microsoft correctly. I have XP and Office 2003 professional on the machine. When I try to manually update from the website, either the Microsoft site or the office site, their system incorrectly believes I am using Office 2007 rather than Office 2003.

I did use the the trial version of Office 2007, however, I uninstalled it when I could not justify the cost of purchasing it. I reinstalled office 2003, and since then I get only the updates for office 2007 rather than office 2003, and not all of the xp updates that are received on my other xp computers.

How can I fix this?

As always, thanks for any help or guidance.

More replies
Relevance 50.84%

I use Mozilla Firefox... the 1st answer in the MS Help says that I would have to make Explorer my default browser. Why? Is there a way around it? Plus if I did this I would lose all of my bookmarks, temp. files... and other stuff that I would not want to lose.
Any alternatives?
I'm using XP Prof. 32 bit
Please help!
Thanks in advance!
Char. in No. CA

Answer:Microsoft Essentials Security update not working

Make IE your default browser for the update, you won't loose any bookmarks etc. I switch between 3 different browsers and never loose anything.

6 more replies
Relevance 50.84%

After a recent Microsoft update, the cd/dvd player on my computer has stopped working.  Previously, it worked just fine.When I checked in the device status, it says "This device is working properly."  However, when I put in a dvd, it spins a little and then a pop up box tells me to insert a disc into drive E.  I have tried uninstalling and reinstalling the video graphics, etc., but to no avail.  In addition, I tried to update the drivers and that still did not work.  (The cd/dvd drive is listed as hp DVDRW SU 208GB SATA in properties.)  I have also tried to play an audio cd, but that doesn't work either.    

More replies
Relevance 50.84%

When trying to run subject program, the screen runs continually, showing "Checking for the latest updates for your computer".   Have tried using the microsoft fix/troubleshooting" program (several times) and it shows 4 issues found/not fixed as: 
Service registration is missing or corupt
Windows Update error 0x8007000D
Problems installing recent updates
Problems installing recent updates
I am using:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Dimension 4700
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 1 GenuineIntel ~2793 Mhz
BIOS Version/Date Dell Inc. A09, 6/22/2005
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name EOMCKAMEY\Edmond O. McKamey
Time Zone Central Standard Time
Total Physical Memory 2,560.00 MB
Available Physical Memory 1.78 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.09 GB
Page File C:\pagefile.sys
AVG Free Edition 2014
Malwarebytes Anti-Malware

Answer:Microsoft Update not working/runs endlessly

- Download Windows Repair all in One, and run it
- Choose Start Repairs tab, click Start button
- Select Repair Windows Updates and Set Windows Service to Default, click Start button
Has your PC recently been infected by malware?

19 more replies
Relevance 50.43%

Hi there
I have the same problem on two machines. in the last 10 days windows update stopped working.
Windows update specialist forum had a thorough look and advised me to try hijack this.
Basically pinging microsoft shows no reply so updates for both windows and defender no longer working
I have run spybot, adaware, awdcleaner, malware bytes, hitman pro but problem still exists.
Please can someone look at my logfiles....anyhelp much appreciated
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:39:00 p.m., on 12/08/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\GIGABYTE\ET6\GUI.exe
C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeterCC.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files (x86)\PowerISO\PWRISOVM.EXE
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\bran\AppData\Local\Mozilla Firefox\firefox.exe
C:\Users\bran\AppData\Local\Mozilla Firefox\plugin-c... Read more

Answer:windows update not working ping microsoft no reply..Help please

Please run the following:Please download Malwarebytes Anti-Rootkit (MBAR) from here and save it to your desktop.Direct link to the file: sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.Doubleclick on the MBAR file you downloaded.Approve the UAC prompt in Vista and newer operating systems.Click OK on the next screen, to allow the package to extract the contents of the file to it's own folder, mbar.By default, this will be on your desktop, though you can choose another location if you wish. We advise using the default location for simplicity.mbar.exe will launch automatically. On some systems, this may take a few extra seconds. Please be patient and wait for the program to open.After reading the Introduction, click 'Next' if you agree.On the Update Database screen, click on the 'Update' button.Once you see 'Success: Database was successfully updated' click on 'Next'.Click the 'Scan' button.With some infections, you may see two messages boxes.1.'Could not load protection driver'. Click 'OK'.2.'Could not load DDA driver'. Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions.If malware is found, do NOT press the Cleanup button when the scan completes. Click E... Read more

42 more replies
Relevance 50.43%

My Microsoft Surface 2 touchscreen stopped working after an update two days ago. Tech support was unhelpful. I KNOW this is software -- nothing wrong with the hardware. Is there a fix?

Answer:Why is my Microsoft Surface touchscreen not working following a Windows update?

I've had the same problem today with my Surface 2 - UNBELIEVABLY BAD SERVICE from MS - I called technical help - went through extremely time-consuming "Refresh" and "Reset" - no help at all - then told me Microsoft were "working on the problem" and it would take them 3 weeks to find an answer!!!!! I can now only use my Surface 2 with keyboard - really embarrassing as I use it for work - apparently Microsoft doesn't mind that I have to tell all my business contacts that Microsoft updates mess up Microsoft's own products!!!! Why get me to do a re-set pointlessly?????? Did you get a solution????? Does anybody at MS read this forum and care enough to help me?????

4 more replies
Relevance 50.43%

My desktop (PC) and Laptop (PC) both just did scheduled updates (Microsoft 2013). Now, on both machines, I cannot get PowerPoint to open. I get the message that it has "stopped working." I have read some of the previous posts but they seem to be almost a year old. Any suggestions?

Answer:Why is my PowerPoint (2013) no longer working after a Microsoft update?

Originally Posted by Windows Central Question My desktop (PC) and Laptop (PC) both just did scheduled updates (Microsoft 2013). Now, on both machines, I cannot get PowerPoint to open. I get the message that it has "stopped working." I have read some of the previous posts but they seem to be almost a year old. Any suggestions? Got to control panel, uninstall programs and find microsoft office. Click on it and select repair. It's repair, not uninstall. It might help

more replies
Relevance 50.43%

A few days ago there was an automatic update to my Windows 10 operating system. After the update when I put a DVD into the multimedia optical drive, all I get is the message, "Insert a DVD into the drive." I've tried several DVD's but none work.

When I put a CD into the drive, it works perfectly. I see the DVD player listed in This PC.

A friend who lives in the same building as I has had exactly the same problem. What can we do to solve this problem?

Answer:DVD Player not working after automatic Microsoft update, software

Hi, perhaps you could clarify what sort of DVD you are referring to.. e.g.
- blank (DVD-R, DVD-RW, dual layer)
- pre-recorded (film)
- audio
- data
- something else

What happens when you try to look at the drive using file explorer? can you see the files/folders on the DVD?

9 more replies
Relevance 50.43%

We had a computer that was infected with a virus which was responsible for the annoying "XP 2011 Security...." pop up. To the best of our knowledge we successfully removed that virus. I recently discovered, on the same machine, that Microsoft and Windows Update and Windows Defender Update won't work with the error "error number: 0X80070424". I also found the Firewall had been disabled (one of the services had been removed). The microsoft fix utility did not fix the problem. Symantec Antivirus and Malwarebytes found nothing. Spybot Search and Destroy found a few harmless things and the Sophos Rootkit checker found nothing of significance.

DDS Text Log---
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by jkogan at 13:02:00 on 2011-07-21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2021.998 [GMT -4:00]
AV: Symantec AntiVirus Corporate Edition *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\C... Read more

Answer:Microsoft Update, Defender, and Firewall Stopped Working

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

4 more replies
Relevance 50.02%

My laptop automatically updated Windows 10. The update seemed to go through okay, but none of my Microsoft Games work any more. I had installed the older versions of Microsoft Games (not the new versions, which I do not like), and they had been working fine since I installed them on Windows 10. I tried de-installing them entirely, rebooting, and reinstalling, but still no luck. When I click on the file to start a game, a small 'thinking' rotating circle icon comes on for a few seconds and then nothing happens, no application starts.

More replies
Relevance 50.02%

Microsoft working on 'Apollo+' update for Windows Phone 8

Microsoft is allegedly working on an update to Windows Phone, called Apollo+. This will be a minor '.1' update that will add some of the features missing in the initial release, such as support for VPN networks and OTA updates. It will also include bug fixes for issues such as Wi-Fi connection bug. Microsoft reportedly ran out of time for the initial release of Windows Phone 8, due to which they had to leave out features such as a notification center. You can expect to see these features roll out gradually in future updates for Windows Phone 8.

Good thing, hopefully, this update will arrive sooner than I was expecting.

In related news, WinPho 7.8 may arrive this week.

More replies
Relevance 50.02%


I have a Satellite P200-144 and ever since I installed a new Synaptics driver provided to me via Windows Update the touchpad has not worked.

I have tried rolling back the driver, re-installing a new one, installing an Alps driver (as suggested on a messsage board) but this has no effect. I have tried to revert to a previous system state, however this fails to happen.

I am running Windows Vista Home Premium which came with the noteboos when I purchased it a few months ago. I have also gone into the settings in the control panel and none of the settings there makes it work - help!

Has anyone had this happen to them, or does anyone know of a fix for this?

Kind regards


Answer:Satellite P200-144: Touchpad not working after Microsoft Windows Update

Hi there,

a quick and effective solution would be to backup your data to a external media (DVD, USB-HDD, etc.) to recover your machine and then to AVOID such windows updates, since this drivers ARE not the native drivers from the manufacturer. Just install the drivers provided from toshiba since they work on your machine.

Unfortunately I don?t have another solution for you, so it would be the best to try this method and give a quick reply if it worked.


2 more replies
Relevance 50.02%

I'm new to Windows 10 since I bought my new laptop in last January. Everything was going well until a huge update happened yesterday. It didn't give me the choice of postponing it and at 11:30 AM sharp it started. It lasted a very long time and gave messages of percentage achieved and that it was closing often during the process.
Then it gave me the message that everything was at its place on my computer but it was kind of frozen there for a long time. I was tapping on my pad to activate the screen but nothing was happening and I got frustrated so, I decided to do Ctrl+Alt+delete to force my computer to reboot.
Since then when I click to open my Outlook, it cannot send or receive and I get the following error (0x800CCC0E)... Impossible to connect to the server.
I can't access any website on the Internet also.
I thought the system was automatically creating a system restore point so I could go back in time to avoid having to erase everything and reinstall windows 10 but unfortunately, it wasn't. I didn't know I had to set it up. It's all new to me.
Can somebody help me avoid erasing everything please.

Answer:Microsoft Outlook and Internet not working after latest Windows Update

The quickest thing I can suggest that is that you uninstall that particular Windows Update and then use this tool to block that particular Windows Updates in Windows 10.
Once you have a working computer, I suggest you report your problem to Microsoft Answers and see if they have fixed this update or have a quick fix for it.

1 more replies
Relevance 50.02%

I can not get Windows 7 Update to work at all.  I receive a message that the service is currently not running and to restart the computer.  This does nothing.  I have gone into services under "services.msc" and windows update is not listed as running or stopped.
I came across this issue while trying to get Microsoft Security Essentials to update.  I keep getting an error code.  Of course now that I am writing this and try to get the error code to reference, the update works.  The MSE not updating is a chronic problem for me.
I am still fairly new to the forum, so please let me know if there is additional information, or I make a slip-up.
Thank you.

Answer:Windows 7 update and Microsoft Security Essentials not working properly

So is MSE updating now as well as Windows Update? Do you still have the problem or did it somewhat fix itself? If it continues to happen, write down the error code as it is printed on your screen and post it here.

11 more replies
Relevance 49.61%

A couple of weeks ago I got error messages from Security Essentials when restarting a PC (Win7/32, SP1). I could not uninstall the program using the Control Panel, so I used the FixIt-utility from Microsoft.
This made things worse.
I am not able to run Windows Update anymore (error code: 80073712 ? Windows could not search for new updates).
There are no system restore dates going back before I started having the problems two weeks ago.
When running sfc /scannow (as admin) I get the following error message:
Windows Resource Protection could not perform the requested operation.
Tried the same function using the Win 7 (SP1) install disk. Get the following error:
There is a system repair pending which requires reboot to complete.
Restarted several times with the same results.
Since SFC was not working I tried to do a repair install. During the compatibility check I got this message:
Windows needs to be restarted so necessary changes to system files can be made before continuing.
I have tried several reboots and also checked for a pending.xml file. Nothing.
Any suggestions/ideas? It is a standard PC I use for Office apps.

Answer:Update error 80073712, SFC not working, cannot update Win7

Hello asiaviking and welcome to the forums

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

dism /image:C:\ /cleanup-image /revertpendingactions
Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
Paste (Ctrl+V) it into your next post please.
Can you also post the requested data please?

Windows Update Posting Instructions


6 more replies
Relevance 49.61%

When running Microsoft Update, I get the update error listed below. I've tried re-booting my computer and re-installing this update several times with the same negative results. I'm running Windows Vista Home Premium. Please advise.

Error Code 80070643
Update: Office Genuine Advantage Notifications (KB949810)

Answer:Microsoft Update Error

maybe this

1 more replies
Relevance 49.61%

Well, today i was seeing if there were any microsoft updates and so i clicked on that and opened up IE and boom i get an error message... Error number: 0x80070002 i looked it up on google and the microsoft sight and only found this article: . i went and did what it said and it unfortunately didnt solve the issue....

Any help appreciated

Answer:Microsoft Update error...

7 more replies
Relevance 49.61%

When I go to the Microsoft update site I get this message

[Error number: 0x8DDD0003]
Network policy settings prevent you from using this website to get updates for your computer.

If you believe you have received this message in error, please contact your system administrator.
Read more about steps you can take to resolve this problem (error number 0x8DDD0003) yourself.

Do you know if the Windows Live OneCare disables this in the registry so you can't run it manually by going to the web site or did the Malware I had do this?

Answer:Microsoft update error

Re: Microsoft Update Error Message 0X8DDD0003

Check out this MSKB article:

"System Administrator disables Windows Update or Microsoft Update" error message

Also, Doug Knox provides a downloadable vbscript file that modifies the registry called:
"Removes Policy Setting that disables Windows Update"

Good Luck!

2 more replies
Relevance 49.61%

I was trying to do a Windows Update and it said I had one update - Framework 1.1 Service Pack 1. Then I try to install it and get Error Code: 0x643. Now what?? Do I need this update? I have XP Professional and it is a Dell Inspiron 6000 laptop

Answer:Microsoft Update Error

3 more replies
Relevance 49.2%

You may want to check, but on my Vista I don't see any new add-on and I don't even have C:\Program Files\Microsoft\Search Enhancement Pack folder. As part of its regular Patch Tuesday, Microsoft released an update for its various toolbars, and this update came with more than just documented fixes. The update also installs an add-on for Internet Explorer and an extension for Mozilla Firefox, both without the user's permission. As you can see in the Windows Update screenshot above, Microsoft does not indicate that the update will install anything for either browser. It's also not really clear what the installed extension actually does.

Answer:Microsoft hides mystery Firefox extension in toolbar update As part of its regular Patch Tuesday, Microsoft released an update...

Thanks Broni for the information. As for Firefox can't I just delete the extension. Let us all see which company gits back to B/C with some sort of answer.

7 more replies
Relevance 49.2%

Greetings to all forum users from an Italian user. I use an old ThinkPad R50e 1834-NFG (with Windows XP Home with service pack 3 as operating system) because it still suits my needs (primarily writing, and until some months ago only rarely the Internet). Some months ago I installed ThinkVantage, but it never worked properly: soon after the loading of the desktop a message automatically appears which reads (I translate from the Italian) ?It is not possible to run (?eseguire? in Italian) ThinkVantage Access Connections on this system (?piattaforma?)? ; the same message appears if I try to run Access Connections later from the Start menu. I downloaded from Lenovo site the update ThinkVantage Access Connections for Windows XP - Notebooks 2009-06-01, but nothing changed.  Besides, if I try to download updates (?Ricevi nuovi aggiornamenti?) from ThinkVantage System Update, the download stops after (usually) 19% of the process, and the following message appears: (translated from Italian) ?An error occurred while downloading?.  I did the complete Lenovo Hard Drive Test, and no problems emerged.  I don?t know if there is some relation, but for some months I have been experiencing also the two following problems: 1) I succeed in downloading Microsoft Updates, but, even though my software is all original, it seems that some update won?t install, since every time I want to turn off the computer I am asked to turn o... Read more

More replies
Relevance 49.2%

i've been tring to update this security patch for .NET frameworks, and i'm still failing..i don't know what this error code stand for but i hope someone could help me out with this.

Answer:microsoft update problem!! with error

I would suggest you try completely removing .net from your machine. This is done by going to add remove programs, remove all instances of Microsoft .NET Framework 2.0. Reboot then reinstall from the download below and try running the updates again.

1 more replies
Relevance 49.2%

Anyone ever see anything like this?

Answer:Strange Microsoft Update error

Someone's got a bug.

4 more replies
Relevance 49.2%

I have been trying to update my parents' computer for quite a while, but this is the first weekend where I've actually spent significant time attempting to do so. I cannot get through to the Microsoft Update site to download any of the security updates, as evidenced by the fact that they are STILL RUNNING SERVICE PACK 2! It is a XP Home addition machine. Here is the techguy sysinfo:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 1.80GHz, x86 Family 15 Model 2 Stepping 4
Processor Count: 1
RAM: 1022 Mb
Graphics Card: NVIDIA GeForce4 MX 420, 64 Mb
Hard Drives: C: Total - 38138 MB, Free - 22048 MB;
Motherboard: Intel Corporation, D845EPT2
Antivirus: Norton AntiVirus, Updated: No, On-Demand Scanner: Disabled

I'm not sure why it says Norton AntiVirus, as the machine is running Avast and I could have sworn I disabled and uninstalled Norton.

Anyway, I have been exploring the different reasons for a 0x80072efe error. I checked the system date and time. Those are fine. I went to Windows Firewall. Didn't help. I disabled the anti-virus software. Didn't help (though, as I mentioned above, if Norton is running somewhere, maybe that has something to do with it). I disabled Automatic Updates and tried to go to That was a waste of time. I even found ComboFix recommended in another thread and downloaded that. It made my screen go bla... Read more

Answer:0x80072efe error with Microsoft Update


1 more replies
Relevance 49.2%

My pc has just spent ages downloading three microsoft updates Office 2003 Service Pack 2, Microsoft Project 2003 Service Pack 2 and one for Outlook. Two have installed correctly but the Office 2003 Service Pack 2 will not install, i have restarted the computer and tried time and time again, but i just keep getting the message, windows was unable to install the service pack. Anyone know how to solve this?

Answer:Windows/Microsoft Update Error

system restore and try again and maybe not all at once ie over two days or so?johnny.

2 more replies
Relevance 49.2%

I have been recieving the following error message while atempting to update my windows xp system. Update for Outlook 2003 Junk Email Filter (KB914454)
have been unable to update

I have tried doing a system restore, but that has not helped. Any ideas?

Answer:Microsoft XP update error message

6 more replies
Relevance 49.2%

I have  received an update to Microsoft Silverlight, but it doesn't install the update and it returns with an 64c error. I have searched google and it seems that there are others who have previously had the same problem, but none of them have worked for me. 
I have even tried to reinstall the program and hoping it will solve, but it stops in the middle of installation and gives the same error. I can't even uninstall it as it gives the same error.
Does anyone know any way to solve this?

Answer:Microsoft Silverlight update error

Have you tried Microsoft Fixit?

3 more replies
Relevance 49.2%

i get the above error message...cannot access the ms update site...upgraded from w2ooo pro to xp pro...any helpful suggestions?would clean install help?...originally pc with w98...upgraded to xp pro...would i need to use dell resource cd if clean install needed? or will i get the automatic updates from ms with xp pro cd install? ps:automatic updates no problem at the moment

Answer:Error 0x8DDD0009 microsoft update

Some suggestions to try at click here

2 more replies
Relevance 49.2%

I have a legit edition of XP po and since installing IE7 I keep getting the message "The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem Error number: 0x80004005"

I have searched evrywhere for a solution and am stumped.

Can anyone give me some clues.

If you need additional info, let me know.


Answer:Microsoft update error 0x80004005

9 more replies
Relevance 49.2%

I upgraded from Windows 7 to Windows 10. However, I cannot check or install any updates since 3/17. I keeps getting an error message, my windows update seems not work.
Error message:
There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800705b4)

More replies
Relevance 49.2%

On to the new thread. I am having a problem getting firewall to start. There are 2 pic attachments. But after 21 restarts of the pc, there has been no change in the process of getting this program to run. Hope this is a little help. NO CLEAN INSTALL is going to be done. Anything else to hopefully work around. 2xg has been a real big help.

Answer:Microsoft Firewall error/not working

Hello bizzed

Sound's like a maleware infection. Run Malwarebytes : Free anti-malware, anti-virus and spyware removal download and tell me what happened.

Or try this here

9 more replies
Relevance 48.79%

Anyone know of a certain cure for this error.I have tried all the advice I can find but none of it works.

Answer:Microsoft Windows Update Error 80070422

If this is for the optional KB3022345 then I would ignore it. It's failed a few times on three PCs for me and it's not offered anymore. Possibly setting up for the 10 upgrade.

1 more replies
Relevance 48.79%

After dowloading Microsoft Auto Update, I find that on trying to close down, I get the following message box: "End Program - iwctrl is not responding". End now and possibly lose unsaved data or cancel. Can anyone give me any idea how to overcome the problem.

Answer:Error Message after downloading Microsoft Update

Do you have NovaDisk? click here

1 more replies
Relevance 48.79%

I have an old Dell Dimension 8300 Desktop. Here are the specs:Pentium 4 @ 3.20 GHz w/ Hyperthreading4 GB RAMNvidia Geforce FX5200 Video CardWindows XP Professional SP3The problem is with Microsoft Security Essentials. When I try to update definitions, I get the update error 0x8024400a. The error says it is an Internet Connectivity issue, but I can access all websites on the computer. I have tried all of the methods listed here: issue still isn't fixed. I can install the definitions updates if I download the full offline definitions, but the program can't update on its own, it has the error listed above. I have tried reinstalling the program, but when I tried to uninstall it, the uninstaller hanged up and I just had to kill the process. The program seemed to be uninstalled (didn't show up in Add or Remove Programs, no notification icon, shortcuts, Program Files folder), so I just installed it again.I recently upgraded this computer from XP Home to XP Pro. But I only installed MSE after the upgrade. The antivirus I had before MSE was McAfee Total Protection, and I uninstalled that before the upgrade.Has anyone encountered this issue? Any help is appreciated,RMT2

Answer:Microsoft Security Essentials Update Error

Uninstall, reboot, run CCleaner, reinstall, update.

3 more replies
Relevance 48.79%

i have microsoft security essentials installed on my machine. But when ever i try to update, it comes up with this error code "0X8024400a" saying that there is some error in the internet settings and MSC could not be updated . What should i do to update my antivirus??
Well there is one more thing. Previously i do not have an internet connection to this computer so i installed updates on some other computer and then manually updated my MSC using those updates. That was done on 29th December 2011, after this MSC updated itself 5 days ago i.e. on 6th January 2012, but since then there is no update at all. I try to update it by clicking on the update button but it comes up with the above code.. Please help me
I also checked Microsoft website for this but the procedure mentioned there did not help me.

Please post some suggestions.

Answer:microsoft security essential update error

6 more replies
Relevance 48.79%

Dear All,
I am working on Windows 7 Professional (SP1) OS, from past few days I am not able to update Microsoft Essentials, just now I found out that the error code is called
Error description: Your Internet Connection has timed out. Please reconnect to the internet, and then try again
However my Internet connection is working just find, I am able to download and update other things
Can someone help me with solution 
Thanks & Regards,
Atin Saini

More replies
Relevance 48.79%

I first noticed a problem when trying to update Itunes to 9.0. The iTunes update would fail at the end and cited an inability to install assembly Microsoft.VC80.CRT. I also noticed that Windows Defender was having some failed definition updates, so I tried to run the Windows Updater and got Error 8008005. I tried to run the SFC tool, but it couldn't start the "repair service", which I was lead to believe is a problem with the Windows Modules Installer service. I tried to start WMI service and it said the service couldn't be found. I'm kind of out of the loop with malware and stuff so I figured it's be best if I posted a log somewhere. Any help would be appreciated, the logs are as follows. DDS.txt then Attach.txt then rootrepeal log.
DDS (Ver_09-12-01.01) - NTFSx86
Run by susan at 20:34:19.91 on 12/24/2009
Internet Explorer: 8.0.6001.18813
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3006.2030 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Program Files\AVG\AVG8\avgrsx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:&#... Read more

Answer:Error 80080005 with Microsoft Update in Vista

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 48.79%

My computer was running fine. Then I started getting the occasional BSOD, but have been able to restart my computer. I went to run microsoft updates and it tells me an error occurred and gives me the code listed in the title of this tread (Code #80070246).

I followed the instructions on posting a thread. I downloaded and ran the SURT. It seemed to do its thing just fine.

Then I tried to run an sfc scan from an elevated prompt. When I did so i repeatedly got the following message: "windows resource protection could not preform the requested operation"

I have listed the error code and attached the file.

Any help with this issue would be MUCH appreciated. Many thanks in advance.

Answer:microsoft update error Code: 80070246

The CheckSUR report is revealing - you have massive registry corruption, possibly caused by faulty RAM

Seconds executed: 1137
Found 48834 errors
Fixed 48798 errors
CSI Manifest Missing Total count: 3
CSI Missing Component Key Total count: 8158
Fixed: CSI Missing Component Key. Total count: 8158
CSI Missing Pinned Component Key Total count: 1812
Fixed: CSI Missing Pinned Component Key. Total count: 1812
CSI Missing Deployment Key Total count: 4
CSI Corrupt Deployment Keyform Total count: 2
CSI Corrupt Component Keyform Total count: 1
CSI Missing Identity Total count: 9973
Fixed: CSI Missing Identity. Total count: 9971
CSI Corrupt Identity Total count: 4
CSI Missing C Mark Total count: 11443
Fixed: CSI Missing C Mark. Total count: 11443
CSI C Mark Deployment Not Marked Total count: 6
CSI C Mark Deployment Missing Total count: 13
CSI F Mark Missing Total count: 19226
Fixed: CSI F Mark Missing. Total count: 19226
CSI Missing Winning Component Key Total count: 1
Unavailable repair files:
Before doing anything else, test your RAM with Memtest86++
RAM - Test with Memtest86+
If/when... Read more

7 more replies