Computer Support Forum

Internet Explorer shuts down unexpectedly

Question: Internet Explorer shuts down unexpectedly

Hi =)
I have an issue with my computer. Everytime i open internet explorer, once i navigate away from the homepage it just closes without a warning or some kind of prompt. There are times. however, where i receive a message stating "Failed to initialize properly (0xc000012d)" The computer is also running very slow, but that just may be because of the extensive memroy use. Can you please help me fix this problem so i can finally use my internet? Thanks!

Ivette

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Preferred Solution: Internet Explorer shuts down unexpectedly

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Answer: Internet Explorer shuts down unexpectedly

Hi .From this reference, appears to be a RAM problem, http://www.bleepingcomputer.com/forums/t/143158/application-failed-to-initialize-0xc000012d/But the following was taken from a post by Quietman (one of our most reliable, intelligent contributors):When doing a search on the net for Application Failed To Initialize 0xc000012d, you will find a lot of complaints with various causes and possible solutions. What works for one person may not work for another.Some known causes of the 0xc000012d error are:1. Old or faulty graphics driver - download the latest driver updates.2. Faulty RAM - test and replace if bad.3. A DirectX hotfix - remove via Add/Remove Programs.Louis

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hi guys,
i am having some trouble with explorer.exe,
because it is shutting down unexpectedly when i close the explorer window o the control panel window, it is really unpredictable.
it's not spyware or virus,
so what suggestions do you have?
Taanks, Hector
 

Answer:Explorer.exe shuts down unexpectedly

conde_j73 said:

hi guys,
i am having some trouble with explorer.exe,
because it is shutting down unexpectedly when i close the explorer window o the control panel window, it is really unpredictable.
it's not spyware or virus,
so what suggestions do you have?
Taanks, HectorClick to expand...
How do you know?

One thing to try
Open your run command and type sfc /scannow. This will scan all your protected files and verify they are not corrupted...doc
 

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Whenever I try to access my email account (on fastermail.com) I can get into the account, but then when I select "check mail" Explorer creates an error and shuts down. No explanantion of the error is given.
 

Answer:Explorer shuts down unexpectedly

Try to run SFC.EXE /scannow from the run box. Remember the space between exe and /
 

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Hi, I've been encountering an irritating problem for about a week. I have a Dell computer that is about a few years old and I have recently installed Firefox (the problems have been occurring beforehand and I tried Firefox to see if it would help the problem).

The main problem: My Internet browser has been unexpectedly shutting down after a few minutes no matter what site I'm currently viewing. Also, whenever I start up my computer, an RUNDLL error message occurs saying: Error loading dll32 Could not find the specified module. Also, a SuperAntiSpyware - Bad Image error occurs saying: "C:/Windows/system32/mcenspr.dll". Whenever I open up AIM, I get a similar message saying: AIM.EXE - Bad Image. And yesterday, I received an internet explorer error that stated: iexporer.exe - App Error (the reason I switched to Firefox).

I have run all my anti-virus programs and I have checked overheating problems as well. I sincerely think it is a virus problem. I need help right away because I have a huge project due on Tuesday and I need all the time I can get.

Thank you.

- tcastell

Answer:My Internet Browser Unexpectedly Shuts Down: What do I do?

Hi,Welcome here. Let's take a look.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner scr... Read more

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Hello, this problem only happens on my wife's side of the computer (i.e. under her username). Internet Explorer opens fine, then without warning, after varing amounts of time (not necessarily right away), it closes unexpectedly. No error message. This does not happen under my username. I have reinstalled Java, do I need to do that on both "sides"? Otherwise the laptop works fine. Any help would be appreciated. Thanks.

Answer:Internet Explorer 7 Closes Unexpectedly

eddie, I wish I could give you some insight. I got a new HP laptop with Vista installed. I've had this computer since April and it does the same thing several times a day. I have no idea what causes it. I'm glad I don't do anything that crucial on my computer because I'm sure I'd lose it all. It shuts IE off and starts it over. It's very frustrating! 'Hope someone has some idea as to what is causing it.

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Internet Explorer 9.0 Closes unexpectedly. I'm sure it is Malware related. I will run the scan's ,and post in the next hour.

Thank you in advance for any support on this matter!
 

Answer:Internet Explorer 9.0 Closes unexpectedly

Ok, attach the reports when you're ready ...
 

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Internet Explorer browser window unexpectedly closes within half-minute of opening window. (IE Ver 6.0.2800.1106.xpsp1.020828-1920, Update Ver SP1)Problem occurs:1) when navigating within or between various websites; or entering data or operating mouse; or just viewing (no mouse or keyboard action).2) when one window or several windows open.3) frequently after PC first booted up; less frequently after running XoftSpy anti-spyware or McAfee VirusScan; less frequently after PC has been on for awhile (30 minutes).4) Does NOT affect IE browser window for cox.com email http://webmail.coxmail.com/ .Related problem: While entering data on website or scrolling mouse within website, the entry or mouse operation is interrupted. Must left-click mouse to continue.PC is frequently infected with Aurora (Nail.exe), PartyPoker.ico, and various adware and data minor cookies.What is probable cause and fix?PC: Compaq Presario S4300CL, Windows XP Home (Ver 5.1, SrvPk 1) Internet Connection: Cox broadband cableProtection: McAfee Personal Firewall Plus (Build 6.6.6144, default settings); McAfee VirusScan (Build 9.1.08, Engine 4.4.00, DAT 4.0.4506)Frequent Websites: http://www.investorshub.com/boards/default.asp ; http://finance.yahoo.com/ ; http://www.bungie.net/

Answer:Internet Explorer Browser Window Unexpectedly Closes

IE Browser problem persists. Internet Explorer browser window unexpectedly closes within 20-30 seconds of opening one or more windows, especially for 15-30 minutes after computer is first booted up. Problem may then stop for hour or more, then may later reappear sporadically. Does not appear to affect websites such as cox.mail.com or online banking programs, or off-line applications (word, excel, etc.).

Related data entry problem also continues to persist most of time. While entering data on any website or scrolling mouse within website, the entry or mouse operation is interrupted. Must left-click mouse onto site to continue.

Doctor SpyWare and XoftSpy anti-spyware successfully blocked repeated infections by AURORA and PARTYPOKER, but do not appear to correct IE browser closing problem. Repeated anti-spyware scans show no infections. And McAfee VirusScan and McAfee Personal FireWall Plus show no virus infections.

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Hi, and thanks in advance for any help.

Specs:
COMPAQ Presario laptop
Windows XP SP2

I primarily use FireFox to browse. Last night I downloaded a nasty piece of work inadvertently trying to watch a video. Now I am getting popups

My symptoms seem identical to this gentleman's
The first occurence was the following in a popup, marked Spyware Alert. I clicked yes a few times thinking it was my McAffee virus checker.

Worm.Win32.NetSky detected on your machine. This virus is distributed via the internet through e mail & Active-X objects. The worm has its own SMTP engine which means it gathers e mails from your local computer & re-distributes them itself. In worse cases this worm can allow attackers to access your computer stealing passwords & personal data. This process should be removed from your system
Type Virus
Systems Affected Windows 2000,NT,ME.XP,Vista
Security Risk (0-5) 5
Recommendations. Click yes to remove it from your computer.

I cannot close it. The Alert is still sitting on the desktop.

I ran Windows Malicious software removal tool (Jan 2008) overnight. While it was running 26 instances of Internet Explorer opened. I had told IE to work offline, after I realized that it was malware, so none opened to the fake software sales.

the Malicious Software tool is about 75% complete after about 9 hours run-time on a full scan. It is reporting 6 infections at the moment. It was running along with firefox while I ran HijackThis (log attached)

Logfile o... Read more

Answer:Solved: Worm.Win32.NetSky popups and Internet Explorer opening unexpectedly

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Hello,My desktop PC which seems to function fine sometimes (about three times a week) turns itself off for no reason. This isn't a controlled shutdown (ie no "Windows is shutting down" screens), it just suddenly stops.About 80% of the time the problem happens during strat up. Just FYI - the PC runs updated Windows XP, has plenty of hard drive space, 512 RAM, 1.6GHz processor, new video card. Runs Telewest/Blueyonder PC Guard as anti-virus.Any ideas? Or is there anything I can down load and install that might report where the problem is next time I start up?Thanks

Answer:PC shuts down unexpectedly

Depending on the demands of the new graphics card it could be a sign you need a new or more powerful power supply.

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We had a short power cut some weeks ago, when power resumed,cut,then came on again, and my PC was on,plugged into a surge protector-Belkin.No adverse results other than the PC shuts down from time to time unexpectedly.Not frequently,but it has done so while I was typing a Word document,and several times when I've left it a while with Outlook Express,or a website open, and returned to find it's shut down in the interim- it always restarts immediately, as if I, or someone,had suddenly clicked Turn off and Restart, but previously open programs are closed.(With normal Turn off, or power off, of course it wouldn't restart.)The PC is an Evesham,3 years old,with Windows XP.Any ideas?

Answer:PC shuts down unexpectedly

Have you checked the Power Options in Control Panel?

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Hi everyone. I recently received a new laptop from my company. It is a Lenovo X61 running XP with IE 7.0 installed.

here's the problem. Say I am on a newspaper web site. I keep the main browser page open and right click to open a new tab to read a story. This is easier than opening up a story and having to go back to the main page after I read it. After the 7th or 8th time, IE just closes and anything I had in the tabs is gone.

It will also shut down unexpectedly after browsing thru 6 or 7 different web sites.

I have uninstalled it and reinstalled it but it does not fix the problem.

thanks in advance for help.

Answer:IE 7.0 Shuts Down Unexpectedly

Hello and welcome to TSF

Do you have these problems in any other browsers? Please try one of the below (both are free):

Firefox
http://www.mozilla.com/en-US/firefox/
Opera
http://www.opera.com/[/

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My wife's computer, running Windows XP Pro keeps shutting down; usually after Windows loads, but sometimes as Windows is loading. I replaced the power supply and the heatsink but that didn't help. There is no evidence of the problem in Event Viewer and she can successfully boot into Safe Mode. Any help would be appreciated.

Bill
DDS (Ver_09-05-14.01) - NTFSx86 NETWORK
Run by Helene at 12:46:49.09 on Thu 06/04/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_06
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1982.1595 [GMT -4:00]
============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Helene\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.foodnetwork.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
... Read more

Answer:PC Shuts down unexpectedly

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

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Here's is what I have
Athlon XP 2500+
ASRock K7S8XE motherboard
1.5 GB of memory


My problem is that my computer will shut off unexpectly when ever I use or do the following:

-Use iTunes to rip a cd

-Use DVD decrypter to encode a movie that is already on my hard drive, the pc will shut down in the middle or near the of the procedure with no warning.

-Use a graphic progam to see the way a room will look after it is painted(Glidden Color Program) and use the magnify button

Use a map editor for a game (Sudden Strike II)

I've had the current configurations and hardware for about 2 years. This problem started about 3 months ago right after I updated the BIOS. I read that that I my motherboard should be capable of USB 2.0 which after the BIOS update it was. Unfortunately, my screen would freeze up and I would have to manually shut the pc off. That problem went away after I went back to the original BIOS version (I still have USB 2.0 working), but was replaced with my new problem replaced it

I reloaded my pc and with only XP installed and tried to see if I could encode a movie. It shut off again. I am stuck. The pc works fine otherwise. My power supply is about 1 year old and is 425 watts. One other thing, when the pc shuts off unexpectely, to get it back on, I have to unplug the power cord for about 10 seconds (I use the light from my mouse to determine when it is ready).

There are no indication of any problems in the event viewer or when the pc start... Read more

Answer:PC shuts off unexpectedly

im no expert but 73c looks quite warm for a cpu - was that screenshot taken when the pc was idle or after doing some stuff with it. if it is 73c idle then you may have a problem with overheating. however i've never used an athlon xp so this maybe its normal running temp.

perhaps someone else here knows a bit more about athlon xp processors.

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My IE has been closing unexpectedly lately. But it only seems to happen when I'm on the website for my university, which is odd. What happens usually is this:I'll surf to the website (which is http://my.mun.ca) --- it's a web module for students; I use it to access my distance ed courses.I'll click on a link for one of my courses. (Let's say RELS 2811).Then let's say I open the "discussions" page. It opens in a new window, so that obviously, in order to get back to the main RELS 2811 course page, I have to close the "discussions" window by using the X in the right hand top corner.BUT. When I do that, meaning to close ONLY the "discussion" page, IE closes altogether. Which is not what I mean to do. I only want to close the discussion page so I can get back to the main page in order to get to another part of the site.Can this have something to do with XP, or something else? Does anyone have any ideas as to why this could be happening?Thanks!

Answer:IE shuts down unexpectedly

Try minimizing the active window rather than closing it, does that work for you? Also try hitting alt f4 to close the active window. HTH

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Lately my PC has been shutting down out of the blue, in about 5 seconds at that. Also, upon turning it back on it starts up real slowly. This generally happens when playing games, however if I'm on the computer that's what I'm doing so not sure if that's a good assumption. No viruses, according to AVG at least. When I look at shutdowns in event viewer it doesn't say much more than it shut down due to error.

/e I'm running windows 10 on an HP Envy with i7 Processor and 12 gb ram. Also, of 5 Hardware monitoring programs, not a single one will report any 5v or 12v readings for my motherboard. Is my power supply bad, or are none of these compatible enough to test it?

Answer:PC Shuts Down Unexpectedly.

Do you receive any blue screen errors when this happens ? If not suggest to check temps and voltage with this free software, can be Power supply issue or temperature issue. Can post a screen capture from this software http://www.cpuid.com/softwares/hwmonitor.html

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My desktop computer shuts off unexpectedly. It shuts off at any time, after startup, after hours of use..sometimes it doesn't even complete startup before shutting off. It sometimes even takes 3 to 6 attempts, in a row to keep it on. It soesn't seem to totally shut off though, as the power light is still on. It is not in hibernation or standby, I have turned these off. I must hold the power button in until it shuts off and restart it. The reset button doesn't work when in this mode. Any suggestions on how to stop this?My computer is a gateway running Microsoft XP

Answer:shuts off unexpectedly

When did this start?Follow this guide and post the computer's temperatures:http://www.computerhope.com/forum/index.php/topic,83105.0.html

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Hey
I didn't know where to post this, so I posted it here.
I have been having problems with my Internet Explorer. When I go on certain sites, they shut down automatically with all the other IE pages I have running. There are some sites where I have went on for a long time, and then all of a sudden they dont let me go on.

Answer:IE Shuts down unexpectedly

Natalie, look at the recent thread "internet disconnects accessing a specific web site". I had a similar problem and it was solved as noted. Maybe you are having the same difficulty.

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I work at a bank and I have a customer that is trying to access our web site. Each time she enters our address it causes IE to shut down. She gets the following error message after IE closes: The instruction at "0x03ab4176" referenced memory at 0x03ecc920". The memory could not be "read". Click on OK to terminate the program.

I have made sure that she has all the current updates. I don't know anything about her PC except that she is using XP and IE 7.

I don't believe it has anything to do with our website because I have accessed it from several different PC's and have never experienced this issue before.

Thanks in advance for any help that you can give.
 

Answer:IE shuts down unexpectedly

In IE, Tools> Internet Options> Advanced tab. Uncheck the box:
Enable third-party browser extensions
Apply, Ok and OK. Reboot and see if you still have this problem. If it doesn't help, you can recheck it.

and/or

This sometimes happens if Windows Update had some problems installing a download. Go to your Control Panel and turn off Automatic Updates and reboot. Go to the Microsoft website and download all windows updates from there. Once downloaded and installed, reboot your computer and you should be good. At that time, you can re-enable Automatic Updates.
 

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Lately my PC has been shutting down out of the blue, in about 5 seconds at that. Also, upon turning it back on it starts up real slowly. This generally happens when playing games, however if I'm on the computer that's what I'm doing so not sure if that's a good assumption. No viruses, according to AVG at least. When I look at shutdowns in event viewer it doesn't say much more than it shut down due to error.

/e I'm running windows 10 on an HP Envy with i7 Processor and 12 gb ram. Also, of 5 Hardware monitoring programs, not a single one will report any 5v or 12v readings for my motherboard. Is my power supply bad, or are none of these compatible enough to test it?

Answer:PC Shuts Down Unexpectedly.

Do you receive any blue screen errors when this happens ? If not suggest to check temps and voltage with this free software, can be Power supply issue or temperature issue. Can post a screen capture from this software http://www.cpuid.com/softwares/hwmonitor.html

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Hi, I have an issue with XP SP2 shutting down when I least expect it. It sems a little like the blaster virus but I don't get the ntauthority message and its on XP not 98 SE.
Can anyone help.
 

Answer:XP Shuts down unexpectedly

Welcome to TSG.

Are you getting any messages after your restarts?
Check fo critical errors in Event Viewer= Control Panel/Administrative Tools/Event Viewer/System, look for red X's. Double click the event, then the link and ok to send to view details.
 

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Can anyone help me with this annoying problem. My PC intermitently shuts itself down without warning. I get a message asking me if I want to save data, which it allows me to do, and then it powers down - no error messages or any other clues. I've tried all the usual things, virus scans, spybot, adaware, installing the latest graphics drivers and ensuring the ram sticks are properly seated. The spec of the pc is as follws:XP 3200+ CPUAsrock K7VT6 moboRadeon 9200 SE graphics card512 mb ramWindows XP SP2

Answer:XP shuts down unexpectedly

Any clues in Event Viewer? To open Event Viewer, click Start, click Control Panel, double-click Administrative Tools, and then double-click Event Viewer, System.

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I am getting this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFF881A50885A0
BCP2: 0000000000000000
BCP3: FFFFF88006AEFC75
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

How can I fix it?

Thanks
R

Answer:My HP shuts down unexpectedly

Please provide more information.

1.) Has anything in your system changed recently?
2.) Have you installed any new software/hardware?
3.) Explain in full detail what happens, thank you.

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Hi
i have an A30 notebook and it shuts down without any indication. this happens at any moment in time. i've tried updating the BIOS, virus scanning, everything. i did notice that the laptop had dust on the fans which i've blown off but problem still happens.

i have noticed that the pc now says it has only 224B of RAM im sure it should have at least 256MB.

could the dust have caused overheating and damaged the RAM by anychance.

any ideas?

cheers lee

Answer:A30 shuts down unexpectedly

Hi,
some A30 Series Notebooks have shared Graphic Memory.

This deviation of the RAM you explained is 32 MB... ;)

Which Notebook Model do you have exactly ?

bye

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I'm running IE6 with Windows XP. Here's my problem. I go to a web site, click on a link that's on that page, it appears to load the link's page and then IE shuts off. No error message, no freeze ups, just poof! It's gone. I can click on other links on the same page with no problems. It does this on several web pages, but not all. I can move over to my other computer and get there, no problem. Any ideas?

BTW, this is my first time here.

Thanks.
Bill
 

Answer:IE6 shuts down unexpectedly

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Good afternoon!

I have a windows xp SP2 laptop that shuts completely off unexpectedly. A couple of times this happened while running Spybot. It happens alot when my daughter is on the Webkinz website. The message I get in the system event log is:

The Dritek General Port I/O service failed to start due to the following error:
The system cannot find the path specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Any help you could give would be greatly appreciated.

Thanks.

Lisa

Answer:XP shuts down unexpectedly

the link just goes to a general page no information on your problem
see if this helps
http://support.microsoft.com/kb/314357

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Help! my PC shuts down unexpectedly... I'm pretty sure it's not the CPU overheating because when idle it's at 37? and when I play games like NBA 2K14 its at 64?. Can you please help me with my problem my

Specs are:

AMD A8 5600K
Radeon HD 7560D
Corsair 4GB DDR3 memory
Seagate 500GB

Answer:PC shuts down unexpectedly

Hi, Welcome to SF

Issue could be with your power supply unit (PSU). Try to replace it with a spare one and check. Make sure all the hardware is properly connected and seated in the slots.

Keep us posted.

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Forgive me if this has already, and most likely been posted.

My windows xp spontaneously shuts down and restarts for no known reason. I can be surfing the net, using the calculator, or just plain doing nothing, and it shuts down with no warning.

I have disabled the auto restart and am gathering information on the file that is causing the problem. One file that was identified today was "ikhfile.sys".

And now I am at a total loss at to what to do next.

Answer:Xp Unexpectedly Shuts Down

Welcome to Bleeping Computer You are presumably blue-screening, and your computer is set to reboot whenever thathappens. Right-click My Computer/Properties.On the Advancedtab,click Settings under Startup and Recovery. Under System failure,uncheck the box "Automatically restart".Now when the problem occurs again, instead of restarting, you will get theblue screen with diagnostic information. Post back with those details formore help.

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my computer (windows XP) will turn off unexpectedly, particular when I run spybot (about 1/2 way through the scan), and also when i run some music programs such as Pro Tools. here is a hi-jack log: thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:27:09 PM, on 4/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\System32\Rundll32.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:... Read more

Answer:Computer shuts off unexpectedly

Hi woodstiff

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. Since it's been a few days since you last posted a log please follow these instructions if you still need help and I'll be happy to assist you.

Download Deckard's System Scanner to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, 2 text files will open - main.txt and extra.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.


To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box: C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

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Hi! My T400 shuts down unexpectedly recently. I don't know what caused it -- this behavior just seemed to start randomly. I went from "Power Saver" to "Balanced," thinking it might be a power problem, but it still happens. Symptoms: One interesting sign is that when I close the lid while I'm plugged in, the moon (sleep) shows up like normal but not without the battery with the + sign still lit up. Then the moon light turns off, followed by the battery with the +. Then when you open the lid, the computer is off, so you have to turn it on again. This occurs less now, but the computer can shut down right while I'm using it. I'd really appreciate it if anyone could figure out why this occurs,Thanks!!!

Answer:T400 shuts off unexpectedly

Hi,  Also with this problem is associated:when I try putting the computer to sleep, it shuts down instead and restarts. Is this familiar to anyone? Thanks

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Hello everyone. I'm new here and this will be my first post on here. I'm sorry if I have started this post in a wrong thread. I'm unsure of where it should go. Anyways, I'm not a tech expert so that's why I here. I will try my best to describe my problem tho.

First of all, I have been having this problem since last week. The problem is that it just auto shut down on me without any warning.

I thought it was because its overheating/the cpu reached it limits hence why it auto shut, but thats probably not the case.

And since that happened I just thought to myself that I should just reinstall windows. Haha. I thought that would solve my problem. But it didn't.

This crash problem occured when I opened game. I also realised that it happen as well when I browse the internet using firefox. Like after I opened it for a few minutes it then shut down.

However, if I'm not opening anything else and just at the desktop and only transferring files for hours, the crash never happen unlike after I rebooted, went to firefox, then googling stuff and then poof, it crashed. I also checked the cpu too, but its not overworking itself. Its just chilling.... Oh, and I checked it from task manager.

I already tried uninstalling the nvidia drivers and went to surf the internet afterward. No crashes at all. I could watch youtube as well without having it crash on me. But when I reinstalled the driver back. It happened again.

So... I don't know really wha... Read more

Answer:Computer Shuts Down Unexpectedly

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Win7 64 bit OEM, ASUS P6T MB (Not Over clocked) with 6GB Ram, bought from computer store who built computer, I have had about 4 shut downs with the following reported on boot up;

NOTE: It has never happened while I'm sitting at computer.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80062E4A20
BCP3: FFFFF80000B9C518
BCP4: FFFFFA8008CBBCC0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\021110-15990-01.dmp
C:\Users\Bill\AppData\Local\Temp\WER-51449-0.sysdata.xml


C:\Windows\system32\en-US\erofflps.txt

The only difference in the last 2 reports are

BCP2: FFFFFA80062E5060
BCP4: FFFFFA800009C518

C:\Windows\Minidump\021110-16177-01.dmp

C:\Users\Bill\AppData\Local\Temp\WER-46519-0.sysdata.xml

Any help appreciated as I haven't a clue what any of this really means so don't want to screw everything up by trying to guess a fix.
 

Answer:Win7 64 shuts down unexpectedly - Help please

Hi


So this is happening more when you just leave the PC on and unattended? I'm just suspecting Sleep/Hibernation or one of the hardware devices and mainly either network or usb.


But do run through this guide http://forums.majorgeeks.com/showthread.php?t=35246 and "attach" in a text file the minidump log as mentioned as just want to see what the faulting file is.

*guide on how to attach a file is in that guide


Also do you have any yellow ! marks in device manager, if so what. If you have external devices (please name them, like printer, external hdd etc) , then unplug them and leave PC on to see if it crashes.
 

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A couple of years ago I inherited my sons A20m laptop and I've been using it to play music from internet radio on Media player through a FM transmitter to my stereo. Lately it shuts down after about an hour, it re boots but down again. I've taken it apart to clean dust and checked the fan but to no avail. Its a A20m 2628  128 mgs Ram 6gb HDD of which I have 3.41 free, Windows 98 SE. Anyone know whats happening or is it time to give up on it. Thanks

Answer:My A20m shuts down unexpectedly

Welcome to the forum!I'm very partial towards A20m units, since that was the first ThinkPad I've ever owned...That being said, I would suspect that the motherboard is on its way out from what you're describing.Time to move on.Good luck.

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I have an Acer Aspire 5720Z which keeps shutting down unexpectedly.
I have tried changing the hard drive and Ram, even different operating systems, but the problem keeps happening. I dont think its heat related as it can occur within minutes of switch on.
i have a bought a new mains adaptor, but it still happens whether on mains or battrey power.
Anyone got any ideas??
 

Answer:Laptop shuts down unexpectedly

I dont think its heat related as it can occur within minutes of switch on.Click to expand...

Heat occurs in mins on the CPU - if the fan is blocked or not spinning - it will shut down very quickly
 

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Okay, so as the title says, my computer has been shutting down unexpectedly every once in a while. Like I will be in the middle of an application, downloading something, or just plain reading something on the internet and my computer will shut down. The monitor will go off completely, but my modem will have the green (on) light on and a constant yellow light which usually means it's processing something or opening a program. It really sucks. Like I have to unplug the power source and re-plug it in to turn my computer back on. I've tried virus scans but nothing comes up so I'm lost. And I'm not sure if it started before or after I connected my new external hard drive, but I'm thinking it was after.

Answer:Computer shuts down unexpectedly

Hello and Welcome to TSF

So it actually is not shutting down completely, you can hear the fans spinning and the hard drive has activity, is this correct?

Possibly overheating, open the case and take some canned air and blow out the dust bunnies. While you have the case open you can boot up the machine and physically look to make sure the fans are spinnning, esp the fan on the cpu

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

Look in the Device Manager for any conflicts, yellow question marks or exclamation points

Check the error messages by looking in the Event Viewer and post them back here (Start->Settings->Control Panel->Administrative Tools->Event Viewer).

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I'm not sure if this is the right forum to ask about this, but I thought I'd give it a try. I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down six or seven times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). I managed to find an error when I checked the event viewer that was from approximately the time that it happened. I'll post the information below. If anyone can explain what's going on I'd really appreciate it. Thank you!

[ Name]
Log Name: System
Source: Microsoft-Windows-Wininit
Date: 3/7/2013 4:12:59 PM
Event ID: 11
Task Category: None
Level: Warning
Keywords:
User: SYSTEM
Computer: Christopher
Description:
Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. Please visit Working with the AppInit_DLLs registry value for more information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206F6DEA-D3C5-4D10-BC72-989F03C8B84B}" />
<EventID>11</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>... Read more

Answer:Laptop shuts down unexpectedly

Have you uninstalled your Nvidia drivers?

Run the default windows drivers for a bit see if it stabilizes.

If all is good, then use a different Nvidia driver version.

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Hello, I recently purchase a x220t, and i have now experinced an unexpected shutdown for the 6th time.  Today was the first time it happend during normal use.  Every other time it's just shutdown while running 3D Mark Vantage.  Everytime i run this program it  just turn off at some point.  This wasn't really an issue until it did it today while I was working in MS Word, MS Excel, Chrome, and Firefox.  All these shutdowns have happend while plugged in and hooked up to my 30in monitor i'll test it with out that shortly.

Answer:X220t i5 Unexpectedly shuts down

[deleted]

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My Custom Computer Specs:

P4 3.0 GHz
1 GB Ram
Radeon 9600Pro Video Card
80 GB HD
Windows XP

Just recently my computer started shutting down randomly whenever it feels like it. I dont know if its a hardware, virus, or power problem. Please help me I am desperate to fix it.

Also, my monitor recently started acting weird. When I turn on my computer and turn on my monitor, my monitor would stall for 30 seconds before showing anything. The status light would be orange for 30 seconds and then turn green and then Ill start seeing things on the screen.

I am going crazy. Help.

Answer:Computer Shuts Down Unexpectedly

When you say shut down, is this an instant power off or it is just as if you had shut down Windows properly?

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I have a Dell Inspiron 5150 running winxp pro. Lately, the laptop has become extremely flaky. If the laptop is moved, jostled, repositioned, bumped, or even if the screen is tilted up or down, the screen will go black and the fan will start humming. It will always try to access the cd drive as well. It will not respond, so I have to manually turn it off.

Here's a couple of things that I know for sure:

It's not a heat issue, unless the sensor is out of whack.
It's not a software issue.
The battery is good.

Any ideas? Thanks so much for your input...
 

Answer:Laptop shuts down unexpectedly

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I run Vista 64x , Athelon processor,4 gb ram, nvidia g force 9200 video.

Lately I've having the moniter going black for no reason. I have to manually shut down the computer, turn it back on, go throught the "windows shut down unexpectedly" screen etc.

My (Norton) anti-virus is up to date and shows no unusuall finds over the last month or so.

I was able to retrieve the following error message:


OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033Additional information about the problem: BCCode: 1a BCP1: 0000000000008887 BCP2: FFFFFA80003A74C0 BCP3: FFFFFA800099C900 BCP4: 0000000000000104 OS Version: 6_0_6002 Service Pack: 2_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\Mini101609-01.dmp C:\Users\bruce&janice\AppData\Local\Temp\WER-52837-0.sysdata.xml C:\Users\bruce&janice\AppData\Local\Temp\WER2644.tmp.version.txt


Any help with this would be appreciated.Also I've made no recent changes to any settings.

Thanks in advance.
Bruce

Answer:vista shuts down unexpectedly

bruce

go to c:\windows\minidump, zip the dump files (*.dmp) and upload them to us
let us know if you need help with this

Ken

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Intel Core2 Duo T7500 @ 2.20 GHz My system has started shutting down at - seemingly - random times. I've been using my laptop to run MCMC simulations in MATLAB, which at times can take several days to complete executing. Additionally, I've had multiple instances of MATLAB running in an attempt to utilize 100% processing time to get results sooner. Obviously, doing this has caused more heat to be dissipated from the machine; however, I would think that as long as things are acting to spec, the system should be fine as far as heat is concerned, so perhaps, my activities arn't a factor in the error I'm reporting. Moreover, I have had the system shutdown when simply browsing the web with little processing power being used. Could this be software related, as its been a couple years since I've reinstalled my operating system?  Thanks. 

Answer:Lenovo T61 Shuts Down Unexpectedly

download tpfancontrol and prime95, run them both and check what temperature your CPU and GPU is running at?
 
If they get over 80 degrees, then you may need to clean out the heatsink, which can be reached by removing the palmrest and keyboard.

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I am having problems with my desktop computer with Windows 7 32-bit home deluxe booting. I try to power it up and everything goes okay for a while. Eventually the windows logo comes up, but then the computer shuts down without warning. Once this happens, the computer seems mostly unresponsive to a restart using the power button. Press power on does something (some lights come on), but it doesn't even get to the Bios. I have to turn off the power supply then turn it back on. Then when I press power on, the computer tries to boot up again. A couple of days ago when this first happened, upon reboot Windows entered a "startup repair" process. After this, the computer was able to boot. However, trying to boot today is even worse. While Windows is running the startup repair and tries to boot, the computer does the shut down thing again.

I'm not sure if it's a heat issue, as I've tried to boot from room temperature. Mind you, I don't know how long it takes for things to heat up, maybe 30s is all that is needed?

What really confuses me is that I have to cycle the power supply in order to boot again. Maybe there is a simple explanation for that though.

During the startup repair I'm given the option to do a restore, so I'll try that next.

thanks

Answer:Booting shuts down unexpectedly

It sounds to me like your power supply or something that connects your motherboard/devices to your power supply is failing. If the computer can't receive power properly then that's definitely the problem. If all the other devices were booting yet certain devices weren't then it could be something else, but since it's everythnig it's probably the power supply.

Depending on what kind of computer you have and how many devices you have you will need a power supply of atleast 350-400 watts or more. If you've built your own computer you'll know what you need, if not, check the rating on your old power supply.

If you don't need anything more than 430 watts, one of these will do nicely:

http://www.newegg.com/Product/Produc...82E16817139003
http://www.newegg.com/Product/Produc...82E16817371023

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Hel Lenovo please! My R500 ThinkPad, model 2716-CTO keeps shutting down unexpectedly! I have XP SP3. I tried every resolution possible; from the latest windows patches to the latest Lenovo system updates throught the system update utility. Nothing seems to work out. Any clues or hints?

Answer:R500 Shuts Down Unexpectedly

The same happens in my Thinkpad T60. In my case it won't turn on again until I follow these steps:1.- unplug the laptop from the power source2.- remove the battery3.- push the turn on button several times4.- keep the turn on button pushed for several seconds5.- put back the battery (and plug the system again)7.- push the turn on button again. I called the service about this problem. They say it is caused by the static. I am using an antistatic mat but the problem keeps happening.

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Last April, my computer started to shut off unexpectedly and without any warning at all. I would have to hold in the power button for about 30 seconds, let it off, and push it again and it would reboot. It did this for several weeks without warning. Before I knew it, it wouldn't even boot up again. I took it to a local computer guy, who checked it out and told me that the motherboard, hard drive and the memory were all "fried" and that I had to get all new. I did so.
Now, the same exact thing is happening AGAIN! I don't want my computer to "fry" again. Does anyone have any idea what could be causing this? Could this be a cooling issue? I really don't know much about computers, and don't know if I have listed enough information, so please let me know if there is any other info you may need (and how to get it).

I have: an MSI Km2m Combo-L Motherboard (VIA KM266 Chipset)
AMD Athlon XP 2200+ CPU
Maxtor 40gb Hard Drive
Windows XP Professional
 

Answer:Computer shuts off unexpectedly!

Hey, check your Psu, it have to be the problem, what Mobo do you have, and what psu?
 

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Hi, I had previously posted a question but forgot to give the pc info. I have a desktop pc pavilion model p6-2014 with operating  system Windows 7 Home Premium 64-bit.  I have not installed any hardware or software except connected a new router. My computer shuts down unexpectedly several times starting 2nd week of this month. At right hand bottom of screen, there is a msg that reads: " Display Driver Stopped Responding & has Recovered. Below that is another sentence that says: "Display Driver AMD driver has stopped responding & has successfully recovered. Black screen follows then asks if I want to start windows normally and I have to sign on again. I am not a computer savvy person and do not know what to do. Pls help and provide detailed steps on how I resolve this problem.  Also, I can not access the HP Support Assistant app. Getting a pop up msg that says: HPSF.exe has stopped working. This app has encountered a serious problem and must close. How can I put this app back?   

Answer:Computer Shuts Down Unexpectedly

Hi,When did this problem start?  I suggest you try a system restore to a point before the issue began.  There might be a driver conflict causing this issue. Here are the instructions: http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc?src=ia&iaaid=50004900&ialnk=ti...




-ChrisI work for HP.Support Forums are now on your mobile phone: http://m.hp.com/supportforum

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I have an issue involving an HP 6300 Pro SFF that has been repeatedly and intermittently shutting down, even though several major components have been replaced and the PC has been reimaged.  I am wondering what I have missed and am seeking advice on what to try next.  Through Self-Maintainer and one-at-a-time we have replaced the motherboard, both RAM modules, the hard drive, and the Power Supply.  I have ordered but not yet installed a replacement CPU, even though it tests "Good" through the latest UEFI.   Interesting thing about the UEFI test for the motherboard, System board check states "Device not found", but Passes in the log file.  This result occurred in the original and the replacement motherboard.  I've also remediated in ways that we don't normally have to do, replacing the mouse, keyboard, AC cable, the surge supressor, moved the PC to different locations, tried different AC outlets, putting it on an UPS or not, cleaning the CPU and reapplying thermal paste, reseating the RAM, etc.  We have several thousand of these units in our enterprise and just this Wednesday, we received another call at another site where a 6300 Pro SFF was shutting down unexpectedly on the customer.  We were immediately directed by the OEM distributor on my unit to fix it through the Self Maintainer Process and that's what I've been attempting to do, but in this most recent case, I sent that one back to the OEM distri... Read more

Answer:HP 6300 Pro SFF shuts down unexpectedly

It was the CPU...The bad CPU passed 100 iterations successfully.  Beware of hard locks!

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I bought a new Dell laptop running Windows 7 Professional last Thursday.  It has shut down twice without warning.  When i start it back up, i get the "Windows didn't shut down normally" message after which it stays on for a couple days and shuts down again.  It just happened for the 2nd time this AM and i felt the bottom.  It doesn't feel hot.
 
I checked the event viewer and there were no messages of any failures just the "system shut down unexpectedly" message.
 
I have Windows Update set to NOT update automatically as i know that can sometimes force a restart.  However, in this case the computer didn't restart, it shut down without starting back up.
 
I ran sfc/scannow and it did find some corrupted files (on a brand new system??) and repaired them.
 
Attached is the excerpt of the cbs.log with the details on the repaired files.  Could that be the problem?  Any other ideas?  Any help would be appreciated.

Answer:New laptop shuts down unexpectedly

Is it brand spanking new, refurbished, or new to you?
What most likely is causing your problem is an issue with the ac adapter and/or its connection into the laptop.
 
BTW; if it is a fresh install of Windows 7, you need to get about 200 updates that should not be postponed!  Go to Start -> Control Panel -> switch it to Large Icons -> Windows Update, and keep going back until it is done.

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My computer frequently and unexpectedly powers down with a critical error Event 41 kernel power. There is no warning or other screen, it just restarts. I bought a new power supply hoping  that woudl help but it didn't I note with some surprise that HP computers/laptops have been suffering from unexpected shutdowns for several years. Has anything been resolved and with so many complaints why not? 

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My computer shuts off when searching for files, scannng for viruses, running PC1clik etc. It also indicates programs like adobe acrobat aren't installed and I hve to manually open it. Does anyone have any ideas? I've searched microsofts knowlege base but no luck. I have win XP P4 2.2 Toshiba Satellite 512kb.
Thanks. I'm counting on you.
 

Answer:computer shuts off unexpectedly

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 My brand new T410 has shut down twice unexpectedly with no warning whatsoever--there was no blue screen error at all. I haven't been able to find many other posts about the T410 having these problems--I have seen many posts about the T400 doing this--so I'm going to document my efforts at fixing this here in the hopes that it will help others.Some background on my system: I purchased my T410 about a month ago.    HARDWARE:   Intel Core i5-520m processor   4 GB of RAM   Intel Graphics Media Accelerator 5700MHD   250 gb 5400 rpm hard drive   9 cell battery   ThinkPad bgn Wireless   SOFTWARE:        As soon as I got the computer I uninstalled the Windows 7 base, and installed my own copy of Windows 7 Ultimate. I then installed all drivers through Windows Update. Context of when the problem occurred:    Both times I had been surfing the net for a few hours, not doing anything that would tax my system. I was connected to the internet wirelessly, was using the battery to power the system, but I had plenty of power left.

Answer:T410 Shuts down unexpectedly

The first thing I did to resolve the problem was google it. There were a few people that said incompatible drivers might cause an issue. I figured I was fine: I run Windows Update religiously, and so I should have all the updated drivers. I then contacted Lenovo Customer Support. I was told that I should install Thinkvantage System Update to see if there were drivers that needed to be installed. I installed it, and it found around five drivers that needed to be updated. I then updated them. That happened last night, and my computer has been running fine since. If I have any more problems, I'll be sure to post them here.

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Hello,

I am having a problem with my computer shutting down randomly. I am an engineering student and I run CAD programs on my computer and it irritates me to no end when I am in the middle of working on something and it just shuts off. I talked to someone else about my problem and they said that the CPU is trying to pull too much power from the power supply and so it thinks that it is shorting out, so it shuts off. The only time that it ever shuts off on me is when I am using SolidWorks (CAD program). I keep my Task Manager window open so I can watch and see what it is doing before it shuts off and the CPU is running from 85-100% with only 990Mb of memory used. My computer is about a year old. It is a HP Pavilion dv4000 notebook and has a 1.6 Pentium M and 2Gb of RAM. I don't know what could be wrong. What can I do to fix this?

I plan on upgrading to a new computer hopefully this summer, but until then i need to fix this if possible. Aside from my problem of having to do all of my schoolwork more than 2 or 3 times, who would you recommend me buy a new computer from? I was thinking Dell or Sony... What do you think?

Thank you!

Answer:Computer Shuts Off Unexpectedly

hello & welcome to TSF,

first of all i need you to do this,

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties


also


do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

http://www.helpwithwindows.com/Windo...p2-bootcd.html

now if you do have the Windows XP... Read more

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My Dell Inspiron 1750 laptop has been shutting down lately. When I log back on I get a message that Windows shutdown unexpectedly. Following is the error message. I have also attached the dump file.

Any help in resolving this will be appreciated.

Problem signature
Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Extra information about the problem
BCCode: 7a

BCP1: FFFFF6FC40006648
BCP2: FFFFFFFFC0000185
BCP3: 0000000083E9D860
BCP4: FFFFF88000CC9260
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 

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Hello
 
Several times a day Windows will shut down with no warning. Sometimes I get a BSOD, sometimes I don't. I have downloaded MiniToolbox and Speccy. Please tell me what to do from here.
 
Thanks!

Answer:Help! Windows shuts down unexpectedly

Please provide us with the make and model of this computer.
 
Below are instructions for running Speccy and posting the hyperlink in your topic.
 
Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
When the MiniToolBox has run there will be a text log, copy and then paste it in your topic.

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I've had these issues before with this PC, but this time I have no idea how to fix it. Booting into safe mode does not work anymore, as it does the same while loading; crashes. I can only access the BIOS menu safely. I don't have any CDs here either. Please help!
 

Answer:PC unexpectedly shuts down during or after boot.

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My laptop is fairly new (bought in September 2016) and has started randomly shutting down even if I am only running Netflix or a news site on google chrome. The screen suddenly goes black and everything cuts out all at once like when a house loses power. When I turn it on again, it turns on as it normally does -without any message saying it wasn't shut down properly. This has happened about 5 times in the past week and I'm not sure why as this is only a recent problem. The laptop has not overheated any of the 5 times it has randomly shutdown, so could it be an issue with the software or hardware? It just shut down again as I was typing this up!!!!! 

Answer:F5-F73G unexpectedly shuts down

Hi,Is it shutting down only in battery or with AC adapter connected as well? If you haven't tried without the AC adapter connected, try it. You could try a battery reset, instructions are here:http://acer.custhelp.com/app/answers/detail/a_id/34843/~/acer-internal-battery-resetYou could also check the memory sticks are seated properly.If that doesn't help, you need to get in touch with Acer Service centre in your region, as it's a new laptop could be a faulty hardware.

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My bluetooth shuts off unexpectedly when using headphones, commonly doesn't find paired devices unless turned off then on. I have LG HBS800 headset and when talking to someone the Blueooth turns off, and is completely gone from the system. Bluetooth mouse doesn't work, can't be turned back on as the system doesn't see it unless I restart the system from a complete power off. This is on a Y50 Touch UHD running the new drivers released 03/17/2015, it wouldn't run the headset at all before this update.

Answer:Bluetooth shuts off unexpectedly

hi jjn00711,
 
Can you try to turn off the power saving feature ("turn off this device to save power) of the bluetooth adapter from the Device Manager > Bluetooth and observe.
    Sample image
 
 
Let me know how it goes.
 
Regards

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i have kaspersky intenet security 2012, and have been dealing with their techs for two months now without resolution. my pc is not overclocked and has not been altered from factory equipment. hp m8000n, vista home premium, amd athlon 64x2 dual core, 2gb sdram pc2-5300. the problem started with sheduled scans on kaspersky not running, stuck at 0 files 1% scanned until manually stoping and restarting the scan. it found a few trojans which i was unable to delete or send to them for analysis. i looked for them by the path name but could not find them to delete manually. they gave me some settings to change for the scans but things just got worse. my email was spamming other people but the emails do not appear in my outbox or sent folder. shortly after this windows started shutting down whenever i ran a full scan. i do not think it was because of the full scan but because the scan takes so long to run it would happen before the scan would complete. i noticed it was only happening when the computer was in use, on the internet or using other programs. i stopped using the internet except to download updates for kaspersky or windows. now the computer shuts down within 1-10 mins of startup, whether in safe mode, safe with command, safe with network, repair windows, last know good config, or normal mode. i have tried system restore which has run through the entire process but after restart it says it did not complete successfully, cpu was not restored to x date/time etc. i have tried al... Read more

Answer:vista shuts down unexpectedly

Hi Mike.

First of all, do you have any files that you would like to save before we continue?

We will try to delete the virus, but if that fails, we will most likely have to end up re-installing windows.

Do you have a vista installation disk with you; or a USB drive (for the virus removal attempt).

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My T420S suddenly has turned of (no warning or BSOD).No recorded for this in the Windows Event Viewer.Should I ask for a motherboard replacement? (my dad's T400 once suffered from this issue and it was resolved with a motherboard replacement).BTW: the temperature of the cpu is normall and SMART record of the Seagate HDD is normal.





___________________________________________________________Lenovo Thinkpad T420s

Answer:T420s shuts down unexpectedly

does this occur repeatedly?

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here is the bugcheck after the computer started back up. everything was running fine then !BAM! restart.
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0xe2bf877c, 0xac660890, 0x00000000)

 

Answer:Computer shuts down unexpectedly

is the computer setup to create a minidump when it crashes if so post them here
 

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On December 10, there was about 20+ windows update. After that day my PC has been shutting off on its own, usually during sleepmode. When it is sleeping at times the keyboard or mouse will not wake up the pc, making me have to manually shut down. I have seeked help from HP and they say it is software related and that my insurance was only for hardware and that I have to pay a whole different bill to get it fixed. I would like to know if there is anyway to get this fixed without giving them more money?


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 7883 Mb
Graphics Card: Intel(R) HD Graphics, -1792 Mb
Hard Drives: C: Total - 935973 MB, Free - 322546 MB; D: Total - 16032 MB, Free - 1937 MB;
Motherboard: Hewlett-Packard, 2AE5
Antivirus: Windows Defender, Disabled (it is actually enabled, do not know why it says disabled)
 

Answer:Solved: PC shuts down unexpectedly

Have you checked to make sure that a power option has not been changed? I'm thinking in particular that maybe it now goes into hibernation after a shorter idle period or when the battery (if a laptop) reaches a certain level.

Antivirus: Windows Defender, Disabled (it is actually enabled, do not know why it says disabled)Click to expand...

Because Microsoft changed the way in Windows 8/8.1/10 that Windows Defender announces its status, and the TSG Sysinfo utility has not been accordingly modified.
 

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I am running NAV on WINXP Home SP2. When accessing mail (Outlook 2003 accessing MSN mail and a mailbox hosted on a private domain), I occasionally have a prblem where CCAPP just shuts down. It leaves the following message in the Event Log:

Faulting application ccapp.exe, version 2.1.6.3, faulting module asengbay.dll, version 2004.1.4.17, fault address 0x00010209.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Does anyone here have any odeas what might be happening?

Thanks in advance for thoughts.

Regards

Chris
 

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hii have recently made a cleaning for my laptop HP Pavilion g6, i disembled it cleaned the fan and changed the thermal-paste for the processor, now i have a headache problem, everytime i push the keyboard keys near the fan or those above the processor slightly stonger, the laptop turn off like if the power has cut, can anyoone advise what to do please, i verified everything inside many times but cant figure out whats wrongthanks in advance

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I have an IBM thinkpad t30 laptop and all of the sudden it just started turning off unexpectedly. It started doing that a few weeks ago. It began doing it only when I'd use a processor intensive application but now it seems to be doing it at other random moments. I used to be sure it was just overheating but now I am not so sure since, like I said, it even turns off when I'm not doing something necessarily demanding for the cpu and it doesn't really feel that hot. When it shuts off it just does so without going through any motions, just in completely abrupt fashion. The only way I have figured out to turn it back on again is to unplug the power supply (from the computer), wait 5 or 10 seconds then switch it back on. It won't respond unless I unplug it first. Once it's back on I just plug the power supply back in. Anyway, I'd like to see of anyone here can help me diagnose the issue so I can see if it's something I can fix myself or if I'd need to get some expert to look at it. Thanks for any info.
 

Answer:ibm thinkpad shuts off unexpectedly

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I am running Windows XP with Plus! program added and have since the day it came out. Just recently a problem developed that is totally frustrating me. While online or off all of a sudden about 5 to 10 different programs or boxes will start springing up all over the screen out of control and then my computer freezes up and shuts down. It is almost like it is bouncing from item to item rapidly out of control. I have a Hewlett Packard Pavillion Model 6635 with a speed of around 500 and a hard drive of 10 GIG. I think I might have too many things that load up at startup but have no idea as to what I should delete or move or how. Thank you so much for any help you can send my way.
 

Answer:Computer shuts down unexpectedly

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The computer shuts down unexpecedly at least once every time it is used.  will not start again unless I plug it into the charger.   The battery is often fully charged when this happens.  Sometimes if I get it started quickly it will come back on with everything the way it was when it shut down.  Other times it boots up, and I have to log in and start it as usual.  If I happen to have it plugged in to the charger when I start it I do not have he problem.   Of course that is not ideal, I need for it to be portable as it is intended to be.  Any help would be appreciated.











Solved!
View Solution.

Answer:spectre x2 shuts down unexpectedly

Hi @Twindy91?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 shutting down after updating Windows 10. You could  try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10.  Please restart the Notebook twice to make sure all update have been completed! I am seeing that if you change the power plan options to balanced option in the Notebook will help. Here is a link that will help. Go into your power options. Select Balanced and click Change plan settings. Click Change advanced power settings. Then save setting changes. Restart your Notebook and see if the setting options have changed. You could also try: In the Device Manager, click the arrow next to Display Adaptors to expand that categoryRight-click on Graphics and select Update Driver Software if more than 1 Graphics adapter do 1 at a time.Choose the option to Search Automatically for Updated Driver Software.The Notebook should find and automatically install the updated driverAfter the installation is complete, restart your Notebook.Please let me know how this goes.Thanks.

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Hi,i have a big problem with my laptop.After i replaced its motherboard which i bought it from China online,my laptop closes every 2 hours,but without like shutting down on the screen or anything,it just turns off.The guy who replaced the motherboard didn't installed a new windows after,he just replaced it and gave it to me like that.Another thing is that aparrently my hard drive is on 26% health,maybe this could be a reason? but before the new motherboard everything was fine.And now please i need some help because it drives me crazy every 2 hours .And everytime is 2 hours,like it has a timer or something inside and knows when those 2 hours passed.I'm thinking to buy a new hard drive to replace this one,to install a new windows and i'll see after.So any suggestions would help.Thank u

Answer:My Windows shuts down unexpectedly

Welcome to the forums droopy1986!

Well, gosh ,don't know where to start..............

1. You replaced the motherboard on the laptop. Are you 100% certain its the right one for your machine? Might explain the HD health thing. Is it a quality board and under warranty? Have you updated the BIO's on it?
2. I don't think a "new" windows will solve anything. A new INSTALLATION, as you say was done should have fixed any software ( O.S.) problems.

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My printer always worked fine up until today. I was trying to print an email receipt when suddenly my computer shut down and restarted automatically. Then the pc said it was recovering from a serious error and that the problem was due to hardware or software issue and can cause loss of data (told me to back up my data). Scary! This is the first time I see this! Can anyone help me please? Thanks.

Answer:Computer shuts down unexpectedly

Overheating, corrupt Driver, Faulty PSU, virus/sCan you tell us if its a Laptop or a Desktop, and what make/brand please.

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Computer shuts down unexpectedly!

Answer:Computer shuts down unexpectedly - Help!

Scan the system for possible virus infection with the following programs and not with your installed antivirus.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

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my friend has a computer with xp home, and dsl. after surfing for only a couple minutes, ie just closes all by itself. i have ran spybot and adaware and they find stuff but not alot and it just keeps happening. any suggestions?

Answer:internet explorer shuts down

See if this helps

Repair or Reinstall Internet Explorer6 and Outlook Express 6

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Here is a rather strange one.

This morning, Internet Explorer started acting like it was a pop-up meant for termination. Just as I start it, I see the page loading blue bar fill up, and then *pop*, it is gone.

I have no problem accessing my email with outlook, the connection is perfectly OK (I am now using my other conmputer to access the internet, both of them go though a router), I can access internet using Firefox on the machine with the oddly behaving Internet Explorer without problem. However, if I click on a link in an email, IE loads up and pops out immediately.
I deactivated the pop up blocker programs, firewall and did complete virus scan on the computer, rebooted twice, but this problem is still there. IE was working fine yesterday night when I went to bed.

If I disconnect the internet cable from the computer, IE remains on. If I reconnect the cable and request to connect to the internet, the window will then pop off.

I have Windows XP (I upgraded from originally installed ME 3 years ago), SP2 (downloaded), and am quite perplexed.

Anyone has any idea what is causing this, and how to solve this?

CBVG
 

Answer:Internet Explorer shuts down right away

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Hi guys, my internet explorer shuts down by itself pretty much anytime it feels like it. Ive ran Vundofix but it found nothing. Here are the hijackthis and Superantispyware logs.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:03:49 AM, on 9/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\panda software\panda internet security 2007\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\pavsrv51.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Internet Security 2007\AntiSpam\pskmssvc.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\PsImSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Internet Security 2007\TPSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\Panda Internet Security 2007\APVXDWIN.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\P... Read more

Answer:Internet explorer shuts down

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Hey,

I have a problem with my pc: If I want to start Internet Explorer it loads and then shuts down without having a chance to do anything.
It is not only with the Internet also Word, Outlook and System Recovery dont work and their having the same problem..

First I thought it was a virus so I ran NOD32, Ewido, AVG and Spybot but they all came out clean. Rebooting does not fix the problem and as I said, System Recovery does not work.

I used HijackThis for some more info..maybe it helps..

Logfile of HijackThis v1.99.1
Scan saved at 13:47:35, on 26-3-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Orange\GLOBAL\Mnu\igomnu.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\Liv... Read more

Answer:Internet Explorer shuts down itself

Might of tried this, but try Alt-Tabbing to see if the programs are still there.
If i have lots of programs open and keep switching, sometimes they will "dissapear" but still be running, its just the computer trying to save RAM.
I also suggest Firefox, its way better than IE
 

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Hi,I'm having some trouble with Internet explorer 6.0.Everytime i try to view a pdf or file word file in Internet explorer, it just shuts down to desktop.I have sp2 and mcafee security suite installed.

Answer:internet explorer shuts down

click hereRepair IE.

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I am using windows 2000 pro as my os. When I attempt to watch video,
I get "internet explorer has encountered a problem and must close", and then
it shuts down and restarts. I have disabled script debugging, but it doesn't
help. Microsoft website no longer supports win 2000. Can anyone help?
 

Answer:Internet explorer shuts down

Do you install Flash and Shockwave.You should try clean Internet files with CCleaner.
 

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Most of the time when I change from one web site to another, my internet interrupts with a message saying error has occured and I should send a report in. Then I have to go back and start IE again. I changed from AOL to Rogers a couple of weeks ago. Never had this problem before. Anybody with suggestions. Much appreciate!
katyrosess

Answer:Internet Explorer Shuts Down

First, disable "error reporting Microsoft support How did you uninstall AOL? AOL is notorious for leaving crud all over your computer, even after using their uninstaller. This link http://anti-aol.livejournal.com will help get rid of everything. Follow the directions carefully.WARNING! ! ! This involves some registry edits Be sure to back up the registry first backup registry how-toMark Forgot to add: Welcome to BC

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My internet explorer keeps shutting itself down. The window just closes and I am back at my desktop. It first started when going to yahoo games. I can pick a game and the a screen appears that says click to continue. When I click, down it goes. Firefox does the same thing. And I can not install Java. I uninstalled it so I could reinstall it because the internet games would not load in pogo or yahoo. So now I have a mess.

It doesn't always shut down. Just when I click on certain things in certain sites. Especially Yahoo!

Please Help Me !!

Answer:Internet Explorer shuts itself down

Welcome to TSF

First off, is your system up-to-date with SP3 installed?

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I have a couple of problems when it comes to IE7 not sure if they're related though.

Problem 1: If I download a file/program (lets say ccleaner), it finishes downloading and the window comes up with open, open folder, close. If I press open it comes up with
'Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.'
however if i press close then go to the folder and open it there's no problem at all.

Problem 2: If I try to open a pdf file from a website it automatically shuts down all IE windows.

I'm running ZoneAlarm if that's any help!

Thanks
 

Answer:internet explorer 7 shuts down

As a test, could you enable Windows Firewall and disable ZoneAlarm, and then see what happens?
 

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Hi Guys, This one is very distinctive so hoping someone recognises the problem.

Internet Explorer shuts down and displays the "IE has encountered a problem..." message box, whenever I input text into a screen, eg when trying to input search text into yahoo/google, or even writing this post - I had to switch to another PC.
It's XP Pro, and happens just about every time.

I've tried running Firefox - basically, the same happens with that!

If anyone has any ideas whats going on, would appreciate some advice!

Thanks for reading!

Dave

Answer:Internet Explorer Shuts Down

Hello,

I'm going to shift this topic to the Web-browsing forum. I'm not certain what is causing the issues at this point. They should be able to narrow things down in that forum for you.

Orange Blossom

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I have adware but can't get rid of it. I run Norton 2004, free AVG, AdAware,
Spybot, and Hijack.
I get this error:
C:\System Volume Information\-restore{A52B9333-0388-4BCA-9C88-7ECB161F3534}\RP148\A0031875.Exe.
Could not find the main class. Program will exit
also
Data1.dat was not found.
I can't find those things on my computer and Norton or the others won't get
rid of them.....
AVG pops up and says:
Trojan horse Downloader.Keenval.c is found in file..to get rid of it run AVG...
I do that but it doesn't work.
I think I have this done before it shuts down....better hurry.
Please help.
Thanks so much......
this is what hijack says:
Logfile of HijackThis v1.97.7
Scan saved at 11:23:12 PM, on 4/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\MSN Messenger\... Read more

Answer:Internet Explorer shuts down

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when i am surfing the net internet explorer closes down it dosent happen on every site it sometimes happens on google search results pages also

Answer:internet explorer shuts down

Try a repair click here

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I am having an issue with my computer either not loading pages, or loading very slowly. Every little bit I also get a message that there is a problem and that explorer has to shut down. I know that I probably have too much stuff on here that needs to be taken off, but for the life of me I can't figure out what is safe to take off. Can someone help me please? I have dsl, and it is running slower than my old dial up from a few years ago. I have a really small RAM, but don't know the first thing about adding more, which I am aware that I need. So until I can find someone to add more for me, I guess I just need to take off some stuff. Thanks so much. I have run a hijack scan, and will include it. I know at least that that is necessary. Here it is. Thanks.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:22 PM, on 8/24/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\All Users\A... Read more

Answer:Internet explorer shuts down

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When accessing certain web pages internet explorer shuts down. In particular the www.bankofscotland.co.uk home page. Up until a few months ago this has never been a problem but is now a 100% consistant fault when either accessing via a favoriate or manually typing in the address bar.

A Pentium 2 pc is being used using win98, 32mb memory and IE6, plus Blueyonder broadband. I know, a well slow machine overall that should be upgraded, but it's not mine and I'm looking at this for a mate. He generally only uses it for internet banking and ebay.

Both Blueyonder and Bank Of Scotland say it's not their problem. To eliminate broadband I took the PC to my house and set up a standard dial up connection with Wanadoo. This did not fix the fault. IE6 was then down loaded, and fault remained. Reloaded windows 98 as last resort and fault still remained. Removed the Windows Macromedia flash and it worked perfectly.

Returned the computer and removed the Wanadoo dial up connection. Could then not access broadband and so uninstalled and reinstalled broadband software which requested flash player be loaded. Eventually got connected to broadband.

Connected to www.bankofscotland.co.uk and internet explorer shut down again. Manually removed macromedia flash player from uninstall windows programs. Rebooted machine and when booting up was prompted to once again load flash player, choose NO.

Went to the bank of scotland homepage and it loaded. Yippeeee I thought I've fixed it.... Read more

Answer:Internet Explorer Shuts Down!!

Try a different browser perhaps one like mozilla http://www.mozilla.org/products/firefox/
 

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Lately I have been getting error messages that say "Internet Explorer has encountered a problem" and it then shuts down all open IE windows. I also get high memory usage messages at the bottom right hand side of my screen. My OS is Windows 7. These issues happen about 5 to 10 times a day if I on online a lot.

-Mickey

Answer:Internet Explorer shuts down

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

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I had IE7 installed on my PC and it started spontaneously shutting down today. It opens up fine, and even navigates to a couple of pages, but shuts down. I have not been able to figure out if there is a pattern to the kinds of pages that make it shut down (definitely cannot go to Windows Update page).Here are some new environmental things that have been happening over the last few days:1. A game called Runescape has been played by a visiting nephew.2. Said nephew has also watched Loonytunes on my PC3. I installed Kaspersky AV 6.0 yesterday. My old AV software (Norton) had expired 3 days prior to installation of Kaspersky. When I ran Kaspersky yesterday, it told me that the following things had been discovered and fixed: Exploit.Java.ByteVerify, Trojan-Dropper.Java.Small.c., Win32.NetSky.aa, Trojan-Downloader.Win32.Zlob.cz, Trojan-Downloader.Win32.Zlob.cy, Win32.LovGate.w, Explot.html.mht, Trojan-Dropper.Win32.Mudrop.aoHere are some of the things I have done since this afternoon, which have made no difference:1. Rolled back IE7 to IE62. Tried a variety of anti-spyware softwares and the only one that turned up something was on Spyware Doctor (PS Guard). However, PS Guard has not shown up on any of the others I have tried (SpyHunter, AdAware, Yahoo).3. Ran CCleaner to do a general clean up4. Reinstalled IE7I am running Windows XP Professional SP2Would appreciate any helpful suggestions.Regards,Girish

Answer:Internet Explorer Shuts Down (both Ie6 And Ie7)

Several of these files are related to smitfraud infections. I suggest you follow the generic instructions for using SmitfraudFix in BC's "How to remove the Smitfraud / Generic Zlob" and see if that helps.

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While in the middle of reading emails thru Internet Explorer, I get a pop-up saying "Internet Explorer has encountered a problem and needs to close", then I get the usual send or do not send report to Microsoft, how can I correct this?

Answer:Internet Explorer Shuts Down

try this

http://blogs.msdn.com/ie/archive/2006/06/12/628499.aspx

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Can someone help me please.

I am suddenly having problems with IE shutting down unexpectently. No warning, nothing. I can be online, then suddenly Im back to the desktop.
The PC doesnt reboot at all, the problem is just Internet Explorer.

I have Win XP Home SP11
IE 6
Zone Alarm free
Avast free
Windows Defender
Spywareblaster
Spybot
Superantispyware

Answer:Internet Explorer Shuts Down

Hello, Paulrenno.I'd like to help you, but before I can I need to gather some more information.Please go to Start -> Run and type incompmgmt.mscOn the tree diagram on the left pane, expand the Event Viewer.Right click on each log, select "Save log file as..." and save each with a unique name to your desktop.Finally, go to http://billy-oneal.com/fileUpload/ and upload each of the event logs.Please reply here if you have any questions ;)Billy3

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My Internet Explorer shuts down when I click on a link to go to another page as referenced by the one I am on. This is a very erratic problem but seems to be happening more often! I will be in the middle of searching something and then NO window. Then I have to start all over again. HELP!! I have XP home. Ran virus and adware..none found. I have DSL. Server says it is a microsoft problem. How do I repair explorer? It is not shown on the add-remove software list so tha I can re-install it. Any ideas? I know this is probably a really simple stupid problem but for the life of me it is just making me nuts. Brain is in shut down mode...so please restart mine! Thanks!!
 

Answer:Internet Explorer shuts down

Here is a possibility:
http://www.theeldergeek.com/repair_ie6.htm
 

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IE shuts programs down. I have tried to work with Facebook and ie shuts it down saying it is protecting the computer. Other websites as well. what can i do about it? I have tried uninstalling ie8. That didn't work.

Answer:Internet Explorer shuts down

I had a problem similar to this a week or so ago. I set my computer back a few days and it fixed the issue. However, I don't have IE8. I think it was something I picked up from facebook itself that was causing the issue.

Roll back a few days. See if that helps. If not, then I don't think I can help you LOL

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I get the message that Internet Explorer has experienced a problem and needs to shut down. When I send the report to Microsoft I get the message back that both Java and FlashX are the reason for the shutdown.
How do I uninstall these? Or do they just need an update? If so, where do I go for the updates? I don't see where these files are on my computer.

Here is system info:
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name FAMIDE
System Manufacturer Compaq Presario 061
System Model PW532AA-ABA SR1403WM NA520
System Type X86-based PC
Processor x86 Family 15 Model 28 Stepping 0 AuthenticAMD ~1808 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.10, 3/9/2005
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name FAMIDE\Compaq_Owner
Time Zone Eastern Daylight Time
Total Physical Memory 512.00 MB
Available Physical Memory 119.88 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 920.77 MB
Page File C:\pagefile.sys

Answer:Internet Explorer Shuts Down

please do this

Update Java

Updating Java:Download the latest version of Java Runtime Environment (JRE) 6 u3.
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications". (4th one down)
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u3-windowsi586-p.exe to install the newest version.

Please go to the links below to update the following:

Flash
http://www.adobe.com/products/flashplayer/

Shockwave
http://www.adobe.com/shockwave/download/

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IE keeps shutting down. I have ran Mcaffee, Ad aware and spybot.
Here is some system startup info

Acrobat Assistant c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe All Users Common Startup
AdaptecDirectCD "c:\program files\roxio\easy cd creator 5\directcd\directcd.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AdwareAlert c:\program files\adwarealert\adwarealert.exe -boot All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
BCMSMMSG bcmsmmsg.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DI2 "c:\docume~1\paulal~1\locals~1\temp\27.exe\27.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Dvx c:\windows\system32\wsxsvc\wsxsvc.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HP Software Update "c:\program files\hewlett-packard\hp software update\hpwuschd2.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IPInSightMonitor 01 "c:\program files\sbc yahoo!\connection manager\ip insight\ipmon32.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCAgentExe c:\progra~1\mcafee.com\agent\mcagent.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MCUpdateExe c:\progra~1\mcafee.com\agent\mcupdate.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MPTBox c:\program files\canon\multipass4\mptbox.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSKAGENTEXE c:\progra~1\mcafee\spamki~1\mskagent.... Read more

Answer:HELP Internet explorer shuts down

Welcome to TSG

Please do the following:

* Click here to download HJTsetup.exe: http://www.thespykiller.co.uk/files/HJTSetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 

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Only says a problem has caused the program to shut down and windows is searching for solution. Here is my log. I do not have the same problem with IE. I dont use it often. Any help would be appreciated. Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:30:58 AM, on 3/1/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Portrait Displays\HP My Display\dthtml.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\hp\kbd\kbd.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main... Read more

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I have an Ideapad N581 and it shuts down whenever it is running a large program, consistently with games such as SIMS.  I have it on a fan powered cooling pad to attempt to keep it cool.  It has slowed it a little as it was happening multiple times a week.  Has anyone else had this issue.  I have had many laptops and never had one that shuts down as frequently.  Additionally my battery won't charge fully and will only last about 20 minutes on battery power.  Don;t know if any of this is related.   Any suggestions would be appreciated. Thanks.Tim













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Go to Solution.

Answer:N581 Laptop shuts down unexpectedly

Hi Tim,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your N581 Laptop is turning OFF frequently while playing bigger games and also the battery backup is not as expected. I suggest you to check the compatibility of the game once before playing it :
 

Game Compatibility check 

Also for the Battery backup issue, I suggest you to install LEM (Lenovo Energy Management) below is the link to download the exact LEM for the computer and after installing you need to choose (Maximum Battery Life). By choosing the (Optimized Battery Health), the Battery charges only to 60% and stops charging the battery and then it take its power from the charger, so if you want to charge the battery to 100%, choose (Maximum Battery Life).
 

Lenovo Energy Management for Windows 7 (32-bit, 64-bit)
Lenovo Energy Management for Windows 8 (32-bit, 64-bit)
Lenovo Power Management for Windows 8.1(32-bit, 64-bit)

Hope this helps!!!
 
Do post us back if the issue still persists.
 
Best Regards

Shiva Kumar






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