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Can Receive Email In Outlook But Cant Send Email.

Question: Can Receive Email In Outlook But Cant Send Email.

Can receive email in outlook but cant send email has been like this for months now...I called my ISP and they didnt have an answer for it...Im running xp however I dont have the Xp disc to re install windows...its an older desktop computer I bought off of someone...Its a Dell PIII.

Im not to worried about not being able to send email on the XP puter because I have another desktop where the email works however its running on windows 2000.

Ive heard some people have problems with outlook using XP though.

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Preferred Solution: Can Receive Email In Outlook But Cant Send Email.

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Answer: Can Receive Email In Outlook But Cant Send Email.

you have this log thread open at present and it might be a good idea to await a respose on there before you start to make any changes; it is most possible that an infection has gotten TO your e mail client to the information yu have provided ON that log thread your computer is used by others for P2P file sharing? one OF the problems WITH file sharing programs is what the 'program ' comes baggaged with that can and will infect the computer

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I am in India for a work trip. First day the wifi in my hotel worked fine. Next day Outlook (which I use for work) suddenly stopped sending emails but still receives them, and my Windows Live Mail works fine, as does internet. The emails stay in the outbox. I got an error message that took me here'

I am now at a hotel using ethernet cable and get the error message: Task '[email protected] - Sending' reported error (0x800CCC80) : 'None of the authentication methods supported by this client are supported by your server.' Help please...

Answer:Can receive but not send email from Outlook

u try to cheak server port, but wt ur version of outlook ??

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Webmail works fine, old Email account under same domain works fine on this PC, just not new or existing account on this PC or any PC. Checked settings, software, tried alternative configs (different Pop servers, the IP instead of the name, etc). Uninstalled and reinstalled Outlook, deleted and recreated the Pop account both in Outlook and on the hosting company, still nothing. Checked settings a hundred times of course. The environment is a Windows 2003 Small business Server, the clients are all Win XP Pro running DHCP with DNS and DHCP running on the server. I?ve run all the Windows updates & virus protection scans. No other known problems exist. Seems like a DNS problem or something?

Any other ideas??? thanks

Answer:Can Send Email in Outlook, but can't receive.

Might be related to the latest Windows updates
Lots of folks are having problems with their Office programs and Apps
Have a look at the last post in THIS thread, it may help
Microsoft Security Bulletins for April
Cross your fingers!


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This started a week or so ago. Nothing had been changed but I started getting an error when trying to send emails from Outlook. The error I get is as follows:

Task ' - Sending and receiving' reported error (0x800CCC0F) The connection to the server was interrupted. If this problem continues, contact your server administrator or internet service provider (ISP).

I called AT&T and they went over my settings which I have checked and rechecked and that I could send email when logged in on the webmail, which I can, and then wanted to send me to a pay department for dealing with outlook.

When I've verified the settings, I've clicked the 'test account settings' button and it sometimes fails but other times the test completes correctly, but then if I try and send an actual email, I get the error message again.

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Outlook stopped receiving email on 30 Apr. I tried to uninstall MS Office as suggested by HP, but get an error: Can't access network location of %APPDATA%.
I have an HP Pavilion dv9000 laptop with Windows Vista x64 and MS Office 2007 Outlook. I've spent hours w/ HP and AT&T tech support, but can't resolve the problems (Email & %APPDATA%). HP wants me first to restore my laptop to its originally shipped configuration (I'd prefer not to if I can) and AT&T wants $99 for advanced support. So, I came here for help.

Answer:Can Send But Not Receive Outlook Email

What does it say if you type this into a CMD prompt:

echo %appdata%

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Using Outlook (not Express). Can send e-mail Ok, but cannot receive - instead get an error message. All account settings are correct for my ISP. Using Windows XP and Office 2003 SP1.

Issue started after I added a new hard drive, then made the new drive the boot drive and the other one the slave. Now, I get this email problem and others:
- Windows Installer box pops up when I open any Office 2003 programs. Says "preparing install..." then gives a message that I should run Setup and then select Repair.

- tried removing Office with add/remove programs and after the Windows installer box pops up with "preparing to remove...", this message appears "This patch package could not be opened..."

- tried to reinstall Office from disc and it would not work - same errors as above.

- tried to delete a separate file and is said the recycle bin was corrupted

Can someone please help?

Answer:Outlook - can send but not receive email

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I recently switched from using Outlook Express to Outlook. I imported all folders and current emails that were in Outlook Express. However I don't receive any new emails. Everytime I want new email from my Optonline account I have to go to Tools/Send/Receive and it will then receive all new emails from the Optonline account.

What am I doing wrong? What do I need to change in order to get the new emails to Outlook automatically when I open Outlook?



Answer:Can send email but can't receive in Outlook

I use OE but I bet that if you open Outlook, click on Tools > Options in the general section there are boxes you can check concerning sending/recieving mail like in Outlook Express, aren't there?

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Folks,My ISP and email provider is, but for the next month I am living wit my inlaws who have a different ISP. How do I get my Outlook to sync/send with Comcast, even though I am connected through the net to the other ISP?I can receive, just not send.JeremyModerator Edit: Moved topic to more appropriate forum. ~ Animal

Answer:Trying To Send/receive Email On Outlook With Different Isp

What ISP are you using to access your Comcast account? Are you using Outlook or Outlook Express?

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I can not send & receive email in outlook7 because of error 0*800ccc78 & 0*800ccc92I dont know how to verify my account

Answer:I cant send &receive email in outlook

Check with your ISP and see what the proper configuration should be for your account.

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Yesterday morning, Outlook 2007 simply stopped sending/receiving email. Send/receive status simply hangs, showing some variation of "receving message X of X (X.XX KB of XYZ KB). When I cancel, the send/receive function doesn't work. I shutdown and restart, same scenario. I've removed and added Outlook to no avail. I am running it on Windows 7. Appreciate any help you might offer.

Answer:Outlook 2007 will not send or receive email

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Hi, I'm a newby and very inexperinced when it comes to computers. My outlook express 6 hasn't worked for some time. I have windows XP and DSL through QWest. I cannot send or receive email Here are the error messages I get:
Host could not be found Please verify that you have entered the server name correctly account, server protocol smtp port 25, secure (SSL) yes,socket error number 11001 error number 0x800ccc0D
Host could not be found Please verify that you have entered the server name correctly account server protocol pop3 port 995 secure (SSL) yes, socket error 11001 error number 0x800cccoD. I'm a senior citizen so could you explain step by step as how to fix the problem Thanks in advance bbedelia

Answer:cannot send or receive email/outlook express 6

according to what i can find on quests website, the server names i keep finding are and

your error messages show you are using and

are you sure you are using the correct server names, could you tell us where you got the setup instructions that were originallly used?

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I would like to see if someone could provide me with an explanation about this problem I just had.
My boss was going on vacation this week and she wanted to be able to access her emails through Outlook, which she does at the office.
I signed her up with Earthlink dial up and I tested the connection and also checked to make sure that she was able to receive emails thru Outlook. When she arrived at her vacation location she was not able to receive nor send using her Outlook. I tried to help her thru phone call; she also contacted Earthlink and Yahoo Business Email, but after their help she was still not been able to use her Outlook, unfortunately. She did everything the tech support recommended her to do which was change the Incoming server address and Outgoing server address. Also, they had her change some of the advance configurations, like the SSL settings, and nothing. Anyone can give me some explanation why this has happened to her not being able to use her Outlook while away from her office?


Answer:Outlook doesn't receive/send email

Hi Tallerpr

Welcome to Tech Support Guy Forums!

How was she connecting to the Internet? Dial-up? Wirelessly?
If she was not connected through Earthlink, then she would not be able to Send messages as relaying is prohibited by most ISP's.

As for receiving that is usually not the case. She should have been able to receive messages.
Though she should have been able to use the web mail server for Earthlink.

Without the exact error message, we can only guess.

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I am unable to receive messages in Outlook 2007. I can send without issue, but I cannot receive across a variety of email addresses with various port settings. Outlook was working without any issues until a few days ago and there were not any updates or installations that can be linked to this issue. I have tried removing the antivirus software entirely and I have disabled the firewall but still can’t receive messages. I do however receive emails on my blackberry from all email accounts. I have verified settings with my domain hosting company. When clicking on the “Test Account Settings” button on the “Internet E-mail Settings” page Outlook does not detect any issues however the test email is only received on the blackberry and not in Outlook. Outlook also does not show any errors when attempting to send and receive emails. Thanks for your help on this baffling problem.
I am using: Outlook 2007, XP Pro, Lenovo T61p

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Outlook 2010 with Windows 7 can send email but not receive. Yesterday the email stopped receiving. Nothing was done to the pc. It can send no issues. The email account itself works because a blackberry works just fine. Repair office has been tried.

Answer:Outlook 2010 I can send email but not receive

Who is your email provider or are you running your own mail server? You may want to try a different port for your SMTP.

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Here at the doctor's office I work at, all of a sudden last Thursday, a prompt came up asking us to put our login credentials for our email upon sending an email, which is NEVER does. The user name and password was all saved, so we just clicked OK. Our email addresses are all different and all end with, which is using a server.

Now, on multiple computers, everybody can still RECEIVE email, but nobody can SEND email. This is through Windows Live Mail and Outlook Express on both Windows XP and Windows 7. The exact error reads as follows:

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'test'
Server: ''
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 465
Secure(SSL): No

I have attempted to change the outgoing server port to 465, 995, 993, to no avail. I have also updated the server from to It does not help.

To convolute matters more, we are not entirely sure of our password... :-D

If anybody could shine some light on this issue, the doctor's and I would be very appreciative. Thank you so much.

Answer:Able to receive email, but not send in WLM & Outlook Express

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I can't get Outlook 2003 (SP3) to work with Sky email on POP.Have read through all of the posts and links and tried the following.- diff pop3/smtp settings- diff ssl ports or none at all- unlock catchpa link- change sky passwordI can log into Sky email online and have checked that POP forwarding is set etc.Am still getting the following error.Task 'Xxxxxxxx - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts. The server responded: -ERR [AUTH] Username and password not accepted.'Anyone got any help, head hurts now

Answer:Sky Email won't send/receive to Outlook 2003- HELP

click herethis may help...

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I work as a part time administrative assistant for a professor at a University. In the past, he has sent and received his University email through Outlook, and his administrative assistants have sent, but have not been able to receive/read his email, through a Eudora account on a separate computer. Our university made major changes to the network this past week, and Eudora no longer works in this capacity, and the campus IT people state that we can no longer use Eudora, and that it's not possible to use Outlook in this capacity.Well...I'm not accepting 'not possible' as an answer just yet! Does anyone know if this is possible, and if so, how I can configure Outlook to function in this way? Would it be possible to just forward the email through the office computer Outlook account to my boss's computer, and delete it on forwarding? He's concerned about privacy, obviously. Any help would be greatly appreciated!!

Answer:Can I configure Outlook to send, but not receive, email?

Don't all faculty have a unique email address, such as [email protected]?  Does the university use Microsoft Exchange Server, for Outlook?

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I am at a conference in Cancun, with cabled internet in my room. It will receive but not send mail from Outlook, though no error message comes up - it says it has completed sending but the emails remain in my Outbox. Can someone help - and I would need 101 on how to make any changes to settings please.

Answer:Can receive but not send email through Outlook at hotel

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Hello Everyone:
This would be my first post. This forum looks well organized and thought I'll join in the fun!
My CEO's Outlook 2003 is unable to receive and send mails until he presses the Send/Receive button in Outlook.
It always stays offline, eventhough you had chosen Connect.

Outlook Repair, reinstallation (but not removed) has been done to no avail.
TRied to run ScanOST but prompted "you must be online to do this"
Recreated email profile but the server's name could not be resolved (you could ping it though OK).
He has Internet connection.

Any ideas?

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I'm trying to set up my email addresses in outlook 2007. (Ironically they set up fine in Entourage.) I don't want to use the connector program, as it receives mail in a separate folder, and I'd rather keep my email together in one inbox. I've set the proper settings for both receiving and sending, but I can neither send nor receive. Any ideas? Thanks very much.

Answer:Can't receive or send email in Outlook 2007

imap or pop3 for msn?

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Please help!

I am unable to send, receive, or delete any emails from Microsoft Outlook 2007. Some of what I have read makes me think it may be due to too many emails stored.

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 4062 Mb
Graphics Card: NVIDIA GeForce 9600M GT, 512 Mb
Hard Drives: C: Total - 464209 MB, Free - 129390 MB; D: Total - 12726 MB, Free - 2035 MB;
Motherboard: Quanta, 361B
Antivirus: Kaspersky Internet Security, Updated and Enabled

Answer:Outlook 2007 will not send, receive, or delete email

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I did a registry clean up using the AVG tool and the send receive emails no longer works. I am using a standard pop3/smtp email account. I have tried to delete and add it as a new profile, but this makes no difference.
I don't get any error message, I just get the standard message that the send/received is complete

Answer:Outlook 2003 email send receive problems

Try a System Restore back to before your 'clean up'.

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My Dell Inspiron15 runs Outlook 2013 for email and in recent times it is pretty slow to send and receive emails. In simple terms please can anybody suggest how I can improve this? It is slow with all emails not those with attachments.
I have just uninstalled McAfee anti-virus and replaced it with Avast free version but it was running slow way before I changed anti-virus software.

Answer:Outlook 2013 slow to send and receive email

Hi BingoBoy,
There might be several reasons for this issue like internet connection, add-ins conflicting with send\receive function, profile corruption etc.
I would like to ask questions on the issue:

What is the type of email account configured in Outlook (POP, IMAP, MAPI or Exchange)?
Do you receive any error message in Outlook?

Click on "File Tab">> "Account Settings" >> "Email tab", double click on the email account and click on "Test Account Settings" and check if you receive any error message.
Open Outlook in safe mode. Follow the steps mentioned to open Outlook in safe mode:
• Close Outlook.
• Press the Windows key + R on the keyboard to open Run window.
• In Run window and type outlook /safe
Note: There is a space between 'outlook' and '/'.
If you are able to work with Outlook without any problem then the issue might be due to add-ins. In order to disable the add-ins follow the steps given below:
• In Outlook, click on "File Tab" >> "Options" >> "Add-ins".
• Under Manage select COM Add-ins.
• Click on GO options beside Manage, uncheck all the add-ins and click Ok.
• Try to open Outlook and check if it works fine.
If the issue persists in safe mode too, create a new profile, configure the email account in new profile and check. Refer to the link mentioned to create new profile
click here hope the above suggestion will help you.
Thank &... Read more

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My computer just recovered from some major problems which involved using system restore, recover windows xp pro disk and installation of service pack 3. The computer is now running well and I can receive email, but when I tried to send an email I received an error message i.e.An unknown error has occurred. Account:'',Server:', Protocol:SMTP, Server Response, '421 Cannot establish SSL with SMTP server 98.139.221:465,SSL_connect error 5', Port:587, Secure(SSL): no, Server Error:421, Error number:0x800CCC67
I contacted Rogers internet and the technician checked all my settings but could not solve the problem and suggested tht there could also be a problem with my Internet Explorer 8. He had no other suggestions. Could you possibly help me out with this problem. Awaiting your response, Thanks,
mnedil (email addr. removed by mod).

Answer:cannot send email in outlook express (can receive mail)

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I am running Vista. I uninstalled Outlook 2003 and installed 2007 yesterday. All my folders and saved emails are visible. But I can't send or receive emails. The setting are correct. I have spent over 6 hours on phone support from Qwest and Microsoft. Of course each says it something only the other can correct.

Incoming and outgoing mail servers are currently at, although I have tried to use outgoing server as as well. Currently my incoming server is set to 110 and outgoing to 25, withn no encryption, although I have tried many variations here as well.

I am able to send and receive mail via a web-based solution. I have no message in my outbox.
Error message says: Task - Sending' reported error (0x800CCC0D) : 'Cannot find the e-mail server. Verify the server information in your account properties.'
Any ideas, oh non-biased ones???

Answer:Upgraded to Outlook 2007 and now I can't send/receive email

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Hi All!

I'm having some trouble with Outlook 2003, for some reason I am not able to compose a new email and send it successfully, I can only send them if I reply to an email that I have already received.

I've tested to see if it might be isolated to external domains, but I can't send to anyone on my network either. All emails come up undeliverable or it say objet cannot be found. Any ideas why this may be happening?

Answer:Outlook 2003: Cannot send new email, only receive & reply

Could be a few things rather than firing blindly, any chance you copy down the entire error message.when you try to send an email and post it here.

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My ISP is AOL, but for email I use Outlook 2010 to connect to AOL, which has worked fine for years. I'm using XP Pro.
2 days ago I opened Outlook 2010 (no problem opening) as usual to check email, only to find about 3000+ emails (previously received) were downloading into Outlook. I let it run its course then deleted all the emails.
Since then, everytime I open Outlook at the bottom right there is the warning triangle telling me 'send/receive error'. So I've clicked the error tab and it shows there is an error for receiving. Message is alog the lines of "Receiving reported error 0x800CCC90. Your incoming (POP3)email server has reported an internal error....
Does this mean there's a problem at AOL, and if so has anyone else had this problem?
Thanks in advance.
PS This has happened on both my laptop and desktop which have the identical settings and nothing has been changed at all in connection with set-up or account details.

Answer:AOL email via Outlook 2010 send/receive error

Just to update, I can still send email and receive, but after it's has downloaded the emails I still get the 'send/receive' error and warning triangle.

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I recently added a non gmail account to OUtlook, here are the chosen selections:- my outgoing server requires authorization = checked- Incoming server is 993 - OUtgoing server is 587 (but I tested 465,25)- Both "server requires SSL boxes" are checkedNow I just switched off my firewall and it still wont go through. I- - Error report states 0x800CCC7D- I switched off the firewall and the ports still can not be seen with the port checker tool.What gives? Please help? I need this email account for my clients and colleagues! Thanks and have a great day.

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why would changing my dsl modem and bypassing a firewall upset my exchange 2003?
i can send but not receive mail...

before you ask:

1) the server is online
2) i port forwarded smtp port 25 to my servers address
3) outlook is connected (well at least it says it is) but no mail is coming in
4) as i said i can send

is this a DNS issue? how can i test

thanks in advance

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I'm posting this for a friend so I hope you can help. Basically, every time he sends/receives his emails in Outlook there are literally thousands of spam emails flooding the inbox. I've ran a few anti spyware, and he has Norton Antivirus/Internet Security installed. The anti spyware found a few things but nothing too harmful. The virus scan came up with nothing. Other than the email spam the computer runs fine. I couldn't run Panda ActiveScan like it said in the sticky, because the "Scan Now" button didn't do anything. Windows is updated fully also.

Here is the Hijackthis log, with the extra.txt file attached. If you need any more information let me know.

Thanks in advance to anyone who can help.

Deckard's System Scanner v20071014.68
Run by Owner on 2007-11-21 16:18:31
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
69: 2007-11-21 16:18:42 UTC - RP1078 - Deckard's System Scanner Restore Point
68: 2007-11-21 16:08:18 UTC - RP1077 - Software Distribution Service 3.0
67: 2007-11-21 09:09:04 UTC - RP1076 - Software Distribution Service 3.0
66: 2007-11-20 09:54:22 UTC - RP1075 - System Checkpoint
65: 2007-11-19 09:11:28 UTC - RP1074 - System Checkpoint

-- First Restore Point --
1: 2007-08-24 07:4... Read more

Answer:Constant email spam, thousands when send/receive in Outlook.


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I use Outlook 2010 to process several email accounts. I noticed a few days ago that a couple of the email accounts had vanished from the list. I also noticed that one still present was not sending or receiving. I tried re-entering the password and when that didn't work I deleted and re-entered the account. It tests fine but the test message never shows up in my Outlook inbox. It does show up immediately on my phone when I check my mail there.

What gives?

Answer:Outlook 2010 email accounts disappear or don't send receive

Disabled any add-ins pertaining to Apple and still no luck receiving the test message on my PC but they all come through fine on my iPhone. This is driving me nuts!

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My computer is an HP Pavilion a6345f running Windows Vista Home Edition that I've had since new (4 years ago).

During the past week or so, I've had trouble with my Office Outlook email program in the MS Office 2010 suite. When I open it and click on an email I'd get the 'Not Responding' notation next to the program name in the top part of the window. To correct this, I've used the repair function on the cd and the scanpst file in Program File, Microsoft Office, Office 14. This seems to work for a while but the 'Not Responding' message has still appeared.

Concerned that I might lose my two email data files for Office Outlook, I exported them to a flash drive where I incorporated them into one file named Outlook Data File.pst. After I'd repaired the program, I imported this file and have my data but am now unable to send/receive emails using the program (I can send/receive emails via the Internet but prefer Office Outlook).

When I try Send/Receive on Office Outlook, I get the error message 0x8004010F which talks about synchronization of an offline address book with Exchange Servers 2007 or 2010 (link here: I contacted my ISP and the techie helped me to ensure that I had a functioning email address but was unable to remedy the problem because it's a Microsoft program which the ISP doesn't support (but does support Office 2007).

I'd be grateful for any advice that will correc... Read more

Answer:Unable to Send/Receive Email in MS Office Outlook 2010

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For some reason my outlook express tells me this error message: The host 'host' could not be found. Please verify that you have entered the server name correctly. Account '', Server "', Protocol: POP3, Port 110, Secure(SSL): No Socket Error:11001, Error Number 0x800CCC0D

I can receive my e-mail via yahoo so I know I am getting some. I checked my account information for connection and it seems correct.
Have any ideas?


thanks for the replys and you won't believe me when i tell you after 5 days it suddenly works? go figure??

[Edited by ebills on 04-12-2001 at 11:03 AM]

Answer:{Resolved} Can't send or receive email: Outlook express says no host

Try deleting all of your sent mail, empty trash, and compact all of your folders. Also check outbox and make sure that no mail is sitting there.

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Hi all,
I am using outlook 2010, windows 8 on an Asus UX32A latop. I have an intermittent problem in that, when I go abroad, from some wireless networks (hotels or otherwise) I can send emails and others (increasingly more often), I cant. I have searched the web and this seems to be a common problem with port 25  (outgoing server - SMTP)  blocking being frequently identified as the culprit. However, I have tried a number of alternative ports to 25, but thus far to no avail.
If anyone out there has any ideas I would greatly appreciate them!

Answer:Outlook 2010, can receive but not send email abroad - intermittent problem

You would have to check with your email service provider to see if they have alternative mail servers and alternative ports available. If their mail servers are configured to use only port 25, then check to see if you can access your email using a web browser, as ports 80 and 443 are almost never blocked. It's not as convenient as Outlook, but at least it will work.

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Recently installed Outlook 2000. Works fine except for one small annoying glitch. All email is sent and received smoothly when I click Tools, Send/Receive and then the name of my Internet Service Provider. Mail flys out of the Outbox and arrives in the Inbox quickly. But, if I attempt to do the same operation by clicking the Send/Receive button on the top toolbar, only that mail which is in the outbox is sent, but mail sitting at my server is not received! If I then try the tools, send/receive method, the mail is received. So,the glitch is the Send/receive button only sends, but can't seem to receive mail, yet I can receive and send via the tools tab. Another strange and possibly related thing is, if when not connected I click the send/receive button and nothing is in the outbox, then it just says successful task. But if there is an email in the outbox when I click the send/receive button, it brings up the dial up connection box and when I am connected sends it smoothly, but again does not receive any mail I may have. When I had Outlook 98, the send/receive button would send, receive and bring up the dial up if necessary.
I can use Outlook 2000 without this button, and work through the tools route but just wondered if anyone had any thoughts on why everything seemingly works well except I can't get the Send/receive button to receive mail.....and if I am not connected this same button won't bring up the dial up connection if there is nothing in the outbox. I kno... Read more

Answer:(Resolved) Outlook 2000 email send/receive button question

Fixed it!! Somehow I had not checked the box "include this account when receiving mail or synchronizing" which is found when you go into Accounts, then Properties and click the General Tab. That's why the button would only send. My only consolation is that I found this very dumb mistake before someone else bothered to clue me in.
Until next time..........

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Hi, firstly please bear with me as i'm new to this. I'm trying to setup the email on our virtual server through cpanal and using Thunderbird 3 (although i did try it with Outlook 2007 and the same results.)

Using the given Incoming and Outgoing mail server info given ( and the mail server username, I get a failed to find error (using both POP3 and IMAP). If I change that too the SSL settings for Incoming / Outgoing (, it works and autofinds Connection Security as STARTTLS and finds the ports too. With this I can send emails fine, but I am not getting incoming emails, and I don't know enough about it too see what I'm doing incorrect, any help would be great, thanks.

I posted this on yahoo answers first, but the only response I got was "restart your outloook and try later." *facepalm* Glad to have found a place more dedicated to such problems.

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I have quite a usual situation at work. I am connected behind the TrendMicro IWSS Proxy server. The LAN at work has auto DHCP IP Address. I have to enter the proxy address in the internet explorer/firefox to enable browsing.

Checking my email account configured in Microsoft Outlook 2007 with simple POP3 and SMTP server addresses (with standard port numbers) behind a proxy server is always an unsolved mystery for me. Clicking the Send/Receive button it simply says Send/Receive error because it cannot contact the email server. However the same configuration works fine with a normal internet connection like my home DSL.

Why does it not work behind a proxy, what ports are disabled and how and what needs to be enabled. Does something needs to be adjusted on the client side or on the proxy server side. I read somewhere that with Microsoft ISA server you may need to enable port 443 (or something) to have Outlook check the email.

Can someone guide me with specific steps to be done to the TrendMicro IWSS Proxyin order to enable Outlook to return to its normal behavior of checking and sending the email.

Thanks a lot in advance for your assistance.

Answer:Microsoft Outlook 2007 : Cannot Send/Receive Email Behind TrendMicro IWSS Proxy

You need to allow port 110 on your proxy server

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Don't know where to go to check pop settings. Tried settings under gear icon but doesn't show email settings such outgoing mail settings and incoming settings etc.

Answer:can't send email on email but can receive.

Hi and welcome to WindowsCentral.
Are you using a PC or a phone?
What version of Windows is it running?

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The email could not go out and stay at the outbox

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Hello - I have a problem with sending email. I have an XP SP2 machine with Symantec Client Firewall and I use Outlook 2000 and Cox as my ISP. I have verified the SMTP and POP3 settings for Outlook and they're OK. I can receive email but can't send it. I do get a "Service Monitor Alert" from Symantec that says, "Symantec Client Firewall has detected one or more services are disabled and should be restarted. Please restart the system to restore the failed services listed below: Symantec Common Client HTTP Proxy." I think it might be an issue with the firewall but am not sure. Can anyone give me any suggestions on what to look for? Thank you - TechGirlAZ

Answer:Can't Send Email but Can Receive Email

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HelloCan someone suggest why I am able to send email but cannot receive email?I have double checked the account settings in outlook express and everything is as it should be.Thank youEden

Answer:Can send email, cannot receive email? Why I wonder

firewall config? incorrect incoming server, can you view your e mails on isp website?johnny.

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Hi guys,
I would like to be able to move an email to a sub folder of my mailbox and get Outlook to send an email to the sender of the email I moved into it. Hope that makes sense.

I found this archived thread which has proved very helpful and I've managed to get it working for me.

I would like it to send more than just a one line email reply but I don't know how, maybe get it to use a text file for the body of the email?

Any help would be great


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When I open Mail Washer I get a message, "The POP3 server does not appear to conform to the POP3 protocol. The connection was intentionally closed by the server before the session was completed."When I open OE and click Send/Receive it connects, authorizes, checks, and says "No New Messages".The ISP is configured for Webmail so we can check email away from home. When I go there I get an error message. I tried Telnet and IE says it can't open the page.I disconnected my firewall, tried all of the above and got the same results. I have uninstalled and reinstalled Mail Washer and OE. Same results. My ISP says the problem must be in my setup because POP3 is working for everybody else.What setup? My username and password don't trip any alarms. What else is there to my setup?I hate to think how much email has piled up on the server.

Answer:Can Send, But Not Receive Email In Oe

When you attempt to view your E-mail on the Internet, what error message do you get?
Have you verified that everything in your OE account for the provider is correct?

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12:07 AM 5/8/2003

Hi, I know this post is very similar to some other ones in this category. I read them all and even tried 2 suggestions but they didn't help. I haven't been able to send or receive email (except one time this afternoon it worked...?? don't ask me how) through Outlook Express. Here are the messages that would pop up when the attempt failed:
The host 'SMTP' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'SMTP', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
The host 'POP3' could not be found. Please verify that you have entered the server name correctly. Account: 'POP3', Server: 'POP3', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

Today I have been troubleshooting like crazy and changing this and adding that and this afternoon I actually got 2 emails to go out. The next email I attempted to mail would not go. It had only one of the messages (SMTP) pop up. Then a little while ago when I clicked send/receive all a message popped up: "hang up and dial connection 3". So I went into the toolbar, clicked options and made connection 3 the default (about 5 times!). Then ... Read more

Answer:Cannot send or receive email in OE

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No mail is dropping into my inbox, I have checked by sending myself email from other email accounts and nothing is coming in, I can send as normal.I work in Outlook, Orange is my ISP.This has only happened in the last few hours.Any ideas please.Rodz

Answer:Can send but not receive email

Check the email settings are all correct. You might of simply changed some simple settings. Other things are to check on Orange's site to see if the spam filter is blocking more than it should.

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When I try I get a pop-up that reads - please verify user name and password is correct for your server.  What do I do?  GuyGP

Answer:Cannot Send or Receive Email

I'm assuming this just started. If so, it's possible your ISP's server is down. Check with them.

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Hi all,I thought I'd sorted my problems with email.XP Sp3, ISP Virgin, Mail collector Incredimail.I know I've had at least 7 emails sent today, and I've "asked" Incredimail to collect them to no avail. I've checked the Virgin mailbox and there's nothing there. (They may be held by Incredimail.) And they may not. Can anyone help please?

Answer:Cannot receive or send(?) email

Have you got the details that are needed to connect to you ISP's mail server etc, i.e. incoming server, outgoing server, username, password, anyone of these entered incorrectly can cause mail not to get through, it does sound like a wrong setting etc that is causing the emails not to come through. Having not used Incredimail (I use Outlook 2007) I don't know the instructions for altering them in Incredimail.

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For approx the last 6 years my OS has been Vista and I use Windows Mail . Since March 2011 my ISP has been BTinternet. Everything was fine until about 10 days ago when suddenly I could not send or receive email.

I have a broadband account (with BTinternet); I have no dial-up accounts. My system is set to “never dial a connection”. But now, when I click Send/Receive my computer attempts to dial a connection using WAN PPPOE (and fails, of course.)

Attempts to solve this by using Btinternet’s “Broadband desktop help” get nowhere as that finds my broadband connection and says it is fine, but it also finds a dial-up connection to a Tiscali account that I had at least 15 years ago, long before I bought my present system. There is no dial-up account on my present system. The Bt desktop help suggests contacting Tiscali to deal with this but that is impossible because I no longer recall my password from 15 years ago and the alternative method of logging-in at Tiscali asks for the server I used when I signed up for that account – I did not have a server at the time; I “joined” by using a disk that connected me to Tiscali.

Can you suggest a solution to my problem, please?
I’m doing all my emailing via Webmail at the moment because I can still connect to the Internet. But that is not long-term solution and it is driving me mad!

Answer:cannot send or receive email

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after new install of windows xp on new drive icannot send or receive email in oe i can go ontoie ok any ideas please it comes up socket error 11001

Answer:cannot send or receive email

Outlook Express? The account settings may be corrupted. Delete the account and set up a new one.

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I can receive my emails, no problem, but every time I try to send one I get a "connection to the server has failed' message.

The connection to the server has failed.

Subject 'Fall 2012 Internship Program'
Server: ''
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 587
Secure(SSL): No
Socket Error: 10013

As you can see, I'm trying to send a rather important message, so any help or suggestions are greatly appreciated! Thanks!

Answer:Can receive but not send email.

More times than none the problem is at the mail server.
Go to the Cox website and send from your email account that they have online. If they dont have one you may have to wait. This happens to everyone.

If its time senstive
Open an account with Gmail and send from there You will have to check if for responses however or you can tell them to answer to your Cox account.

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All of a sudden, I can't send or receive email via OE Vista. I can send or receive email via Xfinity.

Keep getting message:
Account: 'Windows Mail', Server: '', Protocol: POP3, Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

I got rid of Norton plus tried resetting my OE stuff but still keep getting the problem.

Answer:can't send or receive email

This can be a problem with the server used by your email provider. Go to the website and see if there are any notices. If not make sure that your settings are still correct.

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Here is one to ponder, if I get an answer I will be very impressed. eMail address using BT servers, incoming and outgoing.
I know BT are having huge amounts of hassle at present and have reset password as requested.
Main computer is iMac using Mac Mail, updated to Snow Leopard after BT blamed Mac.
2nd device W7 laptop using LiveMail - BT now blame Windows for the issues.
As title says I can receive but not send, keeps rejecting password.
Changed outgoing serverto the one provided by my website host - yippee I can send.
Ooops no I cant, well not reliably and not if both iMac and laptop are online.
Any (sensible) suggestions gratefully appreciated.

Answer:Receive OK but not able to send eMail

If you have the smtp settings absolutely correct including ports and authentication, ssl requirements then it may well be a problem at BT's end with one of their servers and they are failing to acknowledge it. Assume that you could send before. Probably clear up on its own.

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I recently upgraded to Office 2003 to be able to sync with my new PDA. However, although I can log on using MS Internet Explorer, and receive incoming Email, I can't send either in OUTLOOK or OUTLOOK EXPRESS. I just get the error message 0x800CCC0F. this is driving me mad. Can anyone help??

Answer:Can receive but not send Email!!! Help Please??tt

make sure you have your pop and smtp settings correct in the setup

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First off, thank you so much for this great site. It's perfect for dummies who have questions to have "The Pros" at hand to help, thank you thank you thank you!! Here's my problem:
I logged on to the internet and my connection was normal; I also opened Outlook Express 6 to check my email and was able to receive email, but couldn't SEND; it would freeze and when I'd close the box, a message: PROGRAM IS NOT RESPONDING appeared. I never got an error report like it tried to send it, it just froze. I deduced that I needed more disk space, because I only had 36% free (I'm using XP). I rebooted, I deleted 100 document files, 30 photos, did a disk cleanup, defrag, unplugged my cable modem, called my ISP (Charter) and McAfee. Since I could send and receive email via web-based email Charter said it wasn't their fault. I uninstalled my McAfee Firewall and Virus Scan and tried to send an email, but still froze, so McAfee they said it wasn't their fault.
Do you think my Outlook Express is corrupt and can I just download a new version? What will I lose, other than my address book (which I saved today under another file) and currently saved documents in my INBOX? I'd rather not reinstall OE if I can help it, as I have many many files saved in many folders I've created. Maybe I should throw some of them out too???

Thank you.

Answer:I can receive but not send email in OE 6

Could check here

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Running Win 98 with Netscape Communicator 4.7
and a local ISP I can receive email using
but cannot send or write mail. Many links do not
respond. Using the same as above on another computer
on the same 'phone line, there is no problem, so the
trouble is in my computer. I think memory resources
are low even thoug I have 256 M of ram.

Answer:Receive but not send email

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I have an old desktop that I use occasionally for sending email. The other day I get this dialog box that comes up titled Window Security. It tells me my email address I am using and asks me to verify my user name and password, and correct for my email
server. I have never had this box pop up before so I can not put in a user name/password. I know the system is old but still would like to solve this problem.

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Picked up a new HP laptop with vista h prem,set up my email everything was working good ,then i tryed to send a email but that did'nt work. I can receive but can not send. i have been working on it but can't get it to work, please help

Answer:receive but can not send email

Likely because your trying to use your home isps out going stmp server, when on a different network, which isn't gonna work. You either need to use your ISP's webmail, or find out the proper smtp server for what ever network your on. This assuming your still at the motel.

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I have several email accounts setup in my OE account, and all of them send and receive fine, except my email account for my domain. With that account, I can receive email, but not send. And it hasn't always been this way, it just started doing this a few weeks ago. The email just sits in my outbox for a while, then I get an error message that says "Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: '*********.net', Server: '*********.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F". I'm not sure what could be the problem.

Answer:can receive but not send email in OE

This error is normally caused by your anti-virus software, particularly Norton. If you are using Norton, open it, go to Options, then Email, and untick "scan outgoing mail", reboot, test it, retick and test again
If you are using something other than Norton, try disabling it and testing to see if its responsible

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when i try to recieve mail OE 6: shows Error message 0x800CCC90 & 0x800420CD
please help me.

Answer:OE 6: Can send but not receive email

vistan said:


when i try to receive mail OE 6: shows Error message 0x800CCC90 & 0x800420CD
please help me.Click to expand...

You might want to try contacting your Internet provider first and see what they say. When did this start happening?

If they can't help you, I would print out your address book, Than go under Tools/Accounts, and DELETE the account that you are having trouble with receiving mail. Than close OE, wait several seconds and follow the New Account Wizard to recreate the account. (If this is your only account by default, you'll go through the Wizard again anyway.) The good news is that your address book contacts should still be there, but with a print out, the worst case, is that you'll have to do your address book contacts over again. I had this issue years ago, (without the error message) but where I wasn't getting any mail, and recreating the account solved the problem.

Other options: Download and install Mozilla's Thunderbird E-mail program, and it will automatically import all of your contacts and settings from OE. Switch to a free web-based e-mail service, Yahoo Mail now has unlimited storage, great spam protection, automatic virus scanning and cleaning. Gmail from Google is also very good. Even Hotmail might help. There are also ways that you can set up each of these programs so that your Contacts can carry over. Specifics depend on the type of program you choose.


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HiI noticed no email received today, which is unusual, as I usually get a few and lots of junk!So I sent an email to myself (I have 3 accounts) and when it didnt receive I tried it again from another account. Nothing happening. Also I signed up for a newsletter today and was to receive an email straight away, and so far that hasnt come either.The 2 messages I sent are not in my outbox, and they're not in the sent folder. Theres no trace of them at all!I am using Vista Home Premium, Windows Mail. My provider is a local wireless company, have had no issues with them so far. What can be wrong, and how will I check?thanksh

Answer:Cant receive or send email

Your provider should have a website where you can access your email - see if they are there OK - if so then you have a local problem with Windows Mail. If you can't find a website you should be able to use this insteadclick here

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Why can't I receive email from one day to the next with ms outlook.
I have not changed any configuration, nor has the server changed anything since I am able to receive if I configure my email account on another computer?
What can I do?

Answer:Can Send But Can Not Receive Email

it could be a number of things...

bit of troubleshooting advice: try checking for any updates/changes, internet/network connection - isp side or yours, firewall settings, and for the sake of it (it happens) retype your password and recheck that the POP3/IMAP/... settings are correct etc....

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HelloIn the last couple of days I have developed a problem with my email.Right now I can receive mail but not send it.My wife and I share a router, she has no problem with her email, we share the same email providorI have checked and re checked the settings in the email account, but still cannot send mail.I also set up an email account on my wifes PC and I can both send and receive mail?So what ever the problem is seems to be limited to my PC...even wierder.Any help appreciatedMerry ChristmasRichard

Answer:Can receive, cannot send email?

What is your isp?

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Okay here's the deal I use thunderbird as my email app. I have had it for over a year now, been doing it's job just great! Until I moved. I moved closer to college and we have a free internet thing in our apartment ran by "RoadRunner" the local cable line provider.

I am at the end of my rope since now all I can do it receive emails and can no longer compose them. please help!

here's a few pics
this is me trying to send an email. this is the error message I get.
this shows that my smtp settings are the same and haven't been changed
this shows that my account setting are indeed correct.

PLEASE HELP this is becoming a HUGE PITA. THANKS!

Answer:Can't send out email but can receive

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I set up a frends laptop using Outlook Express. First time I tried emailing all was well. He took thhe computer home and could receive but not send. Both incoming and outgoing SMTP are correct. I tried everything I knew to do.

A couple of days later I decide to download Thunderbird. It too worked the very first time used then the identical thing happened - I can receive but not send. I am totally stumped!

Incoming is ( Outgoing is Cingular wireless (

I need to get this resolved quick. Please help!

Thanks a bunch -- Mark

Answer:Email - Can receive but not send

Not sure if you verify this already, but this is the common issue when a user can receive but not send emails.

Make sure 'My Server Requires Authentication' option is checked located at the Server tab when you:
Open OE, Tools, Accounts, Mail Tab, Highlight / Select the account and Click on Properties.

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I have btinternet broadband, OS is Vista; I use Windows Mail. All this unchanged for 6 years or so until my problem began suddenly a few days ago: I can't send or receive email tho I can connect to internet so can use webmail. Get error815 and computer looks for a dial-up connection (and doesn't find one because there has never ben a dial-up on this PC. ) BT has discovered a Tiscali account on the system - but tho this would have been a dial-up I had that account only on an earlier system , about 10years ago , or longer . Any suggestions, please to solve my problem?

Answer:can't send/receive email

Some info here.

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I have two email addresses - my main account and one sub-account (BTYahooBB). Outlook Express can send and receive on the main account without problem, but can only send (no receive) on the sub-account.BTYahoo tell me that my mail is waiting in the inbox of the sub-account, but I can't download it. OE appears to connect, but nothing downloads.This appears to have foxed the helpdesk agent, who has promised me a call back tomorrow from "the engineers".I have checked all my OE settings, and nothing appears to have changed.Any ideas would be much appreciated.Thanks,Rob.

Answer:Can send but not receive email

what are the settings for both accountsmain pop3: smtp:btybb pop3 smtp:?

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NEC PII 300 w/64 MB RAM. USR x2 modem.

Can receive email fine but, when attempting to send email using OE, get the following error:
The connection to the server has failed. Account: 'mail', Server: '', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E
Click to expand...

Netscape is also able to receive but unable to send email.

Fix attempts:

Verified mail server address
Tried another server address for another account I have access to (different ISP)
Tried using SSL
Used Telnet and was able to successfully connect to port 25
Specified DNS server instead of allowing it to be assigned
Uninstalled and reinstalled Dial Up Networking
Uninstalled modem and DUN, rebooted and reinstalled them
Pounded my head on the desk a couple times.

Answer:Can receive email but can't send

I had the same problem initially when I set up my OE e-mail.
I had to define as incoming pop3 with smtp-server outgoing.
I was still periodically getting that message when composing and sending and I found this article.
I consequently changed check for new messages to 2 minutes and have not had an occurrence since.
Heres the article. It may give you a lead.
Usually this is due to the pop-before-relay software on the server. "What is the pop-before-relay software?" You may be asking. Pop-Before-Relay validates Pop3 Email users
before relaying email traffic through the server.
The process validates email users when they log on and check their email. It remembers each user for fifteen minutes, before it needs to be validated again.
If you see a message similar to this:

The connection to the server has failed. account: '', Server:
'', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E

You may need to re-validate your account by logging on and receiving your email again. Since you probably saw this message because you were trying to send an email,
the following process in Outlook Express should re-validate your account.
In Outlook Express:
1. Click on the little tab on the edge of the Send and Receive button on the menubar of Outlook Express.
2. Choose "Receive All"
3. This will log on to the server and re-validate you as a user.
4. Click Send and Receive Your email wi... Read more

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Getting a message that says, "...suspicious activity has been detected..." Can't send email.

Answer:can't send email but can receive do you know when a politician is lying? His mouth is moving.

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send receive receive is good--cannot send messages

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Suddenly I can't send or receive email that contains a picture. Is this a common problem with Windows Live email and how can I fix it? I never had a problem before this week.


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Do I need to do something to make it possible to email others with the

Answer:RE: email to people send and or receive

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As of today I've been experiencing very slow or sending of emails like "time out errors" never had this before, using the Outlook 6 and AOL.Any Suggestions Most WelcomeRob

Answer:Send/Receive Email Problems

Hmm, I can't offer any direct suggestion, but you might find something here, courtesy of Google here

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I am using Win ME and am suddenly unable tosend/receive email using OE. All I get is an error message as follows.connection to server has failed account Server `local host`. ProtocolSMTP,Port 7362, Secure(ssl), No, Socket error 10061.Error number Ox800cccOE.I am able to access the internet and can send email from Hotmail. Can anyone help resolve this problem please. Meshuga.

Answer:Unable to send/receive email.

The Server "local host" and the port number suggests that you're using an antivirus program to scan email before downloading.Sometimes the AV program doesn't work properly in handling email.Close OE. Then try disabling email protection. Open OE to see if it works. Then re-enable email protection.If not, disable AV email protection again, and re-enter your account settings. Try sending email. Then re-enable AV.

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Cannot send or receive email  or print since upgrading to windows 10 from 8. this old man can't handle all this frustration. Help please in plain English.

Answer:cannot send or receive email or print

First what software is being used for the email.  Or in other words how do you normally get and send emails.

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Hi folks,

I can receive Email but when I try to send it I am asked for my password which I put in but then it is requested again and again in an endless loop with pauses in between each request while it goes and does something.

I use the same password to log in at the start of the session and log in okay.

I am trying to set up Thunderbird version

I am using Firefox Version

The op sys is XP Pro with SP2

I have no Anti Virus running

I have added Thunderbird to the Exceptions in XPs' Firewall

I have deleted everything that has to do with Norton Anti Virus (nothing in the reg)

I have removed the program, went back to an earlier Restore point and reinstalled it with no luck.

The ISP is DSL Extreme and I have gone through the settings with 3 techs who say everything is set correctly.

If I should be using another forum please let me know.

Any help will really be appreciated. :)


Larry [email protected]

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I am running Vista / MS office 2007. A few months ago I purchased Fix It Utilities 10 / Driver Genius Professional. It may not be related but I now have a problem with my email. The send / receive status is always showing 25% or 33% with a log of email's being sent and receive plus occasionally RSS Feeds completed. All my emails get sent immediately according to the outbox and I do receive. Recipients often complain of receiving the same email 20 to 30 times. Can you help resolve this please?Regards

Answer:Email send / receive problem

If you are using Gmail then it is their problem, you are not alone click here

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I am using OE. For the past 2 days when I attempt to download my email I get the following error message:

"Some errors occurred while processing the requested tasks. Please review the list of errors below for details." Then it proceeds to list the following:

"Your server has unexpectedly terminated the connection. Possible causes for this include server problem, network problem, or a long period of inactivity. Accout, '', Server: '', Protocol: POP3, Port 110, Secure (SSL): No, Error Number 0x800CCC0F"

What's interesting, though, is that although I can't receive I can compose and send email OK. I can also obtain my email via webmail. Any suggestions?

Answer:Email Problem: Can't Receive but Can Send

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At present I am using Windows Mail with Vista to do this. I will soon need to send and receive emails from my domain website using Windows 7. I believe this is Hotmail based.Is this going to be a problem?

Answer:Domain email - how to send and receive with W7?

You may find something here (says it is for Vista but may work for Win 7) using here

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upgraded to windows 10 then reverted to 7 now unable to send email receiving a problem occurred while trying to open this message a problem has occurred please try again

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I was/am a Bellsouth DSL customer, recently taken over by AT&T. AT&T made an upgrade to our homepage/email a while back. I finally actually completed my end of the changeover/upgrade last week (even though we had been notified/offered it awhile ago). Since the night I did it, I am not receiving my email into my Outlook XP (2002) client. I am still sending just fine, and when I connect for a send/receive it goes through the steps of receiving and then says "receive complete" even though nothing came into my inbox. If I view my email through the website, it is all there, as testament that it was not successfully downloaded (and thus deleted from the server). I do not get an error message.
I tried troubleshooting it a bit last night and on the Bellsouth/AT&T DSL support site there is a set of instructions about this. It entails changing the Outlook settings (changing pop and smtp servers and a couple of other settings). I did this, and it does not help. In fact, after changing the settings, I actually get error messages about not being able to login to my email servers.
The help site also references a patch for Outlook and provides a link to microsofts download site, but when I get there, and choose my version of outlook, there is no new patch there.
Not sure if it matters or helps, but the AT&T mail is associated with Yahoo and I previously had a Yahoo account (for Groups, not email). When I did the "upgrade" it made me setup a new account.... Read more

Answer:Solved: Can't receive email, but can send it

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Mauri (Greetings) All,

I've used 2 email clients for the past several months without errors in sending/receiving, but ever since, after installing MS Office Update via Windows Update yesterday morning, both my email clients just can't send/receive mails till now.

I use: MS Outlook 2007 for 2 gmail addresses; and DreamMail for my official email address.

Any tips and/or comment will be greatly appreciated.

Tekeraoi (Good Luck) and God Bless,

Answer:can't send/receive email from 2 different clients

Hi Mauri,
Generally, when there is some problem in Incoming mail server and Outgoing mail server (SMTP) then in MS Outlook sending and receiving emails not function properly.To overcome from such condition, as tips, I would suggest you to check your Internet email setting with the help of the following link:How to troubleshoot Outlook when you cannot send or receive e-mail

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hello,I cannot send or receive email via hotmail.I am currently using windows xp version 5.1.I also cannot log into MSN messenger getting "problem 80046620"I do not know if these two issues are related.Can anyone please HELP???

Answer:cannot send or receive email via hotmail

I'm assuming you meant Windows XP and Internet Explorer 5.1?If so you need to upgrade to IE 6. The new Hotmail and MSN sites don't work very well with IE 5.

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I use MS Office XP. Within this software I use Outlook for my email. I receive my email through Optonline on Line. In the past I was able to open my Outlook in box, click on the Send/Receive button and all my eamil stored at Optonline would transfere to Outlook. When I try to do this now I receive a message that reads "Task' Sending and Receiving' reported error (08004210A0) : The operation timed out waiting for a responce from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service proviver.

I spoke with Optonline tech support and they said my setup in Outlook was correct and perhaps I should reintall the Microsoft Office XP Professional software or run the repair software in the XP Office software. I ran the repair/fix software but this did not help.

Can anyone offer a suggestion. If I do reinsatll the Office software will I loose all my contacts. If I do have to reintall Offcie is there a way I can save my contacts, I must have over one hundred names and other information?

Answer:Unable to send or receive email

You can export your contacts to a .pst file for re-importing once you reinstall office. Go to your contacts and from the file menu, choose import/export. There will be a few steps to follow, but should be self explanatory. Just remember what you name the file and where it saves to on your computer. Once you reinstall office, go back to the contacts section, and choose import/export again from the file menu. Then import your address book back in.

Here is a link to a microsoft article that discusses exporting contacts:

Good luck, hope this helps you troubleshoot your Outlook issue.

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My wife has family in Germany, which is where she is from. We have been trying to send them emails as well as them attempting to send us emails. The problem is neither side is receiving the emails. On our side we keep getting an error message and that it's undeliverable due to a block.
We have tried numerous emails for family and friends over there to no avail. The only thing all of the emails have in common over there is they are all ".de" addresses.
Is there some reason why .de and .com can not send and Receive from each other?
Thanks in advNce, I'm going bald from scratching my head over this. Lol

Answer:Send and Receive problems with email

Hi Jtb4crst, and welcome to TSG.

Please copy and paste one of the full rejection/blocked notifications into a reply in this thread. For privacy purposes modify parts of any email address mentioned in the notification. For example, if the email address is [email protected], change it to something like [name1]

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I know this has been covered in some detail but though following the settings i.e. incoming mail and outgoing as the problem still remains.I am able to send and receive with talktalk my onetel email address without problem.I have tried this with 4 talk talk email addresses by activating them with an email being sent to that address but without success.The sent emails go straight to me sent folder and stay there.

Answer:can send talktalk email but not receive them

Have you checked from Outlook Express (I presume you use it) Accounts>highlight each account>Properties>Connection tab that you are using TalkTalk (or LAN) to Send and Receive e-mails?Another point is that if you receive an e-mail that you wish to Forward, you may have to use the message panel's drop down menu to display your TT e-mail address.

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Hiya,I'm very frustrated with this one. I recently aquired multi-user broadband through Cobweb Solutions as a Federation of Small Businesses member. At first all was ok with my personal Freeserve email accounts, but now I can't send on any of them. I can still receive mail ok.I've looked in all the obvious places for a configuration problem, but nothing seems to have changed from when I set them up initially.Could Freeserve be blocking me now that I no longer use them as my ISP, or has there been a change that I've missed since Freeserve became Wannado?cheers.

Answer:Can receive, but can't send on Freeserve email

The pop3 server for your Freeserve account stays the same but the smtp server should be that of your broadband provider.

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I am unable to send or receive email from my laptop yet I can do it from webmail as a subscriber to

My outlook send/receive settings are normal. Why am I not able to send or receive outlook emails?

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I'm trying to sort out my brothers Laptop which was working fine up to Fri 13th June.
He can send and receive email but cannot access the web. It is Windows Vista and Norton 360 - No new programs have been downloaded and no virus's that seem detectable.
A colleague talked me through Pinging a site, which it could do ok, but windows explorer just keeps coming back with web page unavailable but confirms that the wi-fi connection is fine.

Any suggestions please

Answer:Can send & receive email but not access net


problems like this can sometimes be caused by malware, you say you cant find any viruses but just to be sure pop over to the security and the web section and take a read, as email doesnt rely on the HTTP protocol to recieve mail, it could be something along those lines.

I have had the odd case of no web at home yet MSN messenger works fine, i reboot my router and modem all is well, sometimes its the ISP that's at fault, try another PC if you can on the same connection.



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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3956 Mb
Graphics Card: ATI Mobility Radeon HD 5650, 1024 Mb
Hard Drives: C: Total - 447861 MB, Free - 189776 MB; Z: Total - 150428 MB, Free - 86495 MB;
Motherboard: Acer, Aspire 7740
Antivirus: avast! Internet Security, Updated and Enabled

Hello. in Windows live, in the inbox, the "Date" and "Sent" date is almost always the same, even if the mail was written hours or days before receipt of the message. Why does the inbox not show the date that the mail was sent from the senders machine ?? They are sometimes a few seconds differant, I presume this may be something to that happens if download takes a longer time.
Thank you

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I am using Outlook express 5.0 with IE 5.0 and I get the following error when trying to send an email --The connection to the server has failed. Account: 'wingwheel9', Server: '', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E I am able to receive however

Answer:[SOLVED] Can receive but not send email / OE

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I am using outlook 2010 with an exchange server and working online. I would like to be able to send a receive at regular interval. I have checked the "Schedule an automatic send/receive every 30 minutes" box and still doesn't work. Thinking my outlook is damaged I asked a few more people in my office to do the same and they have the same problem. Anyone else run into this and if so have you found a solution?

Answer:email send/receive at interals

I guess you're aware that Outlook must be left running for that feature to work?

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