Computer Support Forum

PC periodically non-responsive.

Question: PC periodically non-responsive.

After warm boot PC goes into a lock-up for 3 minutes, it does the same thing periodically during run time.
OS is XP
Disc 500GB (98% free)
Email Client Mozilla Thunderbird 3.1.1
Browser IE8
Have tried:
Webroot Virus Detection
Malwarebytes Anti-Malware - Malware removal
Registry Mechamnic


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Preferred Solution: PC periodically non-responsive.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon™ 64 X2 Dual Core Processor 5600+, x86 Family 15 Model 67 Stepping 3
Processor Count: 2
RAM: 3454 Mb
Graphics Card: NVIDIA GeForce GT 430, 1 Mb
Hard Drives: C: Total - 305234 MB, Free - 112205 MB;
Motherboard: ECS, Nettle2
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Disabled

Hey everyone.

So my PC began acting up and I have a feeling it started when I was looking for video editing software and came across a video editor called "softonicdownloader_for_Windows-live-movie-maker.exe" I'm sure it's a virus or something because problems with my PC began shortly after getting this.
I deleted and uninstalled what I could, went into safe mode and ran the latest updated version of malware bytes. It got 5 infected files that were deleted.

After doing so, I had little success. Here are still the issues with the PC

#1 Desktop and start menu programs won't respond. Can be clicked and the arrow with hourglass will show up, but with no response. Sometimes clicking on them will freeze and lock up. Sometimes they will, but it is only after several manual shut downs. If it does respond (such as clicking on internet explorer), upon closing out the program it will not respond again without a manual shut down.

#2 Boot up is a lot slower, will stay on "Loading your personal setting... Read more

Answer:Slow start ups, shut downs or non responsive. Programs will freeze up or become non responsive

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

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xp home edition, avg free download,firefox default browser... scanned with secunia p.s.i. for latest pathches/upgrades. windows firewall with avg used for security.
Problem 1) left click slow to respond or non resposive .i must double click by tapping touch pad. right click seems to work ok.
2)wmp will not open when dvd disc inserted into player or wmp opens with half the screen NOT displayed and still unresponsive. (WMP WILL WORK when i play video from my downloads)
3)firfox(default browser) AND IE browser somtimes become unresposive and crash. OR are very slow to download a website.
4) when i "X" out of a window the screen will some or most times close slow..screen will close from top to bottom slow like a curtain closing!
i updated and scanned with avg anti-virus( free download version). problem remains. Please help tech titans!!!!!

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which one would be better for fps gaming (more specifically cs:s)

since they give you the option of changing the responsiveness, i'm guessing this doesn't matter? or does it?

i have a A4 tech mouse that's more very sensitive, while a logitech optical mouse (i think nubius has it, he recommended it to me when i asked for a mouse) that's less sensitive

which would be better (or it doesn't matter?)

Answer:Mouse- More responsive vs less responsive

More sensitive.

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If you do alot of you tube and stuff:

Adobe - Flash Player : Settings Manager - Website Storage Settings panel

Answer:Don't forget to do this periodically

thank you for the advice but I don't really need that for know

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PC: AMD athlon 64 3000+
128mb radeon 9550 secondary
Bios ver 6.0 or smth
direct x 9.0c

AVG2011 antivirus
AVG TuneUp

While I'm playing for example a game, it often starts to hack periodically, also the lamp on computer then burns, which marks the thinking of the computer.
Also when computer is on idle, then the mouse and whole system hacks periodically. Like after a sec twenty times in a row or something.

Thankyou, if anybody has something to say.

Answer:PC hacks periodically

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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None of the solutions to similar problems I've read seems to apply to me:

I use my PC for general purpose, but also to record and watch TV which is when this problem occurs: Every 5 or 10 minutes the Disk Activity goes to 100% and the Disk Queue Length goes to 10 - 40ms, but with very little data transfer taking place (often <1MB/s) and low CPU usage. This causes whatever video I'm watching (and everything else) to freeze. Disk Activity stays at 100% for about a minute, then goes back to working normally and everything is fine. See screen capture of Resource Monitor below.

I've run Crystal Disk Info (see screen cap) and HD Tune, and they both report that everything is okay.

System specs:
OS: Windows 7 64-bit pro
HDD: 500GB WD Caviar Green WD5000AADS as my only internal drive.
Motherboard: Gigabyte GA-MA785GM-US2H
CPU: AMD Athlon II X2 240
Memory: Kingston DDR2 800MHz 2GB

Any ideas?

Answer:HDD freezing periodically

1) Put in more RAM, 2GB isn't enough for normal multitasking.

2) What is the first process listed in resmon.exe?

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i bought a laptop last summer, its fairly powerful - P4 2.2Ghz, 512Mb mem, 40Gb HDD, running windows XP home. the problem is, every so often the CPU registers as running at 100% of its capacity (for days at a time, then stops and might not happen again for weeks), needless to slay this *Massively* effects the computers performance. On closer inspection it shows that the 'System' process is using 98-100% of the processors capacity whcih it should not be. Other strange effects are large collections of 'old files' gather every 2-3 days (which i delete through disk cleanup) and the hard drive seems to need defraging almost every week. I have no idea what causes any of this, but i dont think it has anything to do with memory hogging applications or viruses. The one thing that stops the 100% CPU capacity showing is booting up in safe mode, maybe this provides a clue. If anyone could help i'd be very grateful, its driving me mad! Cheers, JavaJohn

Answer:P4 CPU @ 100% periodically for days - please help

Have just posted a reply to your other thread.

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PC turns off by itself periodically

I have 2 PCs on the same power line but only this one shuts off by itself from time to time.

The supplier was emailed but I doubt he’ll get back to me in the near future.


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x64 Family 15 Model 4 Stepping 9
Processor Count: 2
RAM: 2038 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 3 Mb
Hard Drives: C: Total - 38164 MB, Free - 2535 MB;
Motherboard: Dell Inc., 0PJ478
Antivirus: Microsoft Security Essentials, Updated and Enabled
As per DELL SVCE TAG: PER flavallee
According to its "System Configuration" section, it was purchased in May 2006 and came with Windows XP
Professional pre-installed and came with a 80 GB hard drive.
HardDrive, 80GB, S2, 7.2K, 8M, Lead Free, Samsung*
Besides being upgraded to an unsupported Windows operating system, the original hard drive has been replaced
with a smaller 40 GB model.

Answer:PC turns off by itself periodically

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We have 120 pc's on our LAN. All were created from the same master image. 95% of the pc's are fine (were activated initially without problem). 4 of the PC's periodically lose the activation and report as being not genuine.

As requested, here's my output:

Any insight would be very much appreciated.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-*****-23TRQ
Windows Product Key Hash: IzsBdOrbe+CwaRG+jnF40KBpP5g=
Windows Product ID: 55041-011-1487035-86043
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B63A7684-A580-474F-84BA-A7D28349BCC0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A... Read more

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Periodically when I have to leave my computer the screensaver will come on but when I return later the screen is black and won't respond to the mouse or anything else and I have to reboot.  Any ideas or solutions?

Answer:goes blank, periodically

Check power settings and make sure "sleep" is not enabled after a period of inactivity.

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I'm having a real headache with this one. This has been happening for the past few months, but lately it has gotten worse.
Whenever I boot up my PC, it'll pass POST and all, but then afterwards it'll randomly shut off. And by random I mean it can be while loading Windows, logging in, or an hour or so after logging in. ( I can have it on all day in the BIOS settings fine. No surprise. ) I have found that most of the time (recently) it will shut off while the Windows loading screen is on.

I have unplugged all unnecessary peripherals, as well as unused optical drives. The only things connected are the essentials: motherboard, fans, hard drive, video card, mouse, keyboard, monitor. I've re-applied thermal paste to the CPU, made sure all fans were running normally, etc.

Also, I've noticed considerable noise coming from around the CPU area. It's a very high-pitched tone that varies only slightly in its pitch while the processor is working various loads. I'm not sure if it's related, but I figured it would be wise to list it as well.

Custom Built
PSU: Linkworld LPK8-300W
M/B: ASUS M2M-SLI Deluxe
CPU: AMD Athlon 64 x2 5200+
VID: GeForce GTX 550 Ti
OS: Windows Vista Ultimate

Answer:PC Periodically Shuts Off

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If you do alot of you tube, fliiby, google, etc

Adobe - Flash Player : Settings Manager - Website Storage Settings panel

Answer:Don't forget to do this periodically !!

Thanks +rep.

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Hello BC!
Awesome community as always! This is only the 2nd issue I've had with my old Dell Dimension 8250 desktop since first getting it back in April 2003! Other than that, it's been a very good machine.
Ya'll helped me remove a mebroot trojan back in 2009 and now I've been getting the dreaded BSOD about a couple of times out the week when going into standby or shutting down. I noticed my internet connection would get VERY slow at times in addition to programs taking a while to open.
The screen states beginning dump of physical memory. Physical memory dump complete, etc.
Technical information:
STOP: 0X0000008E (0XC0000005, 0XF686FB8D, 0XBA2DF084, 0X00000000)
ctoss2k.sys - Address F686FB8D base at F6862000, DateSamp 3df3fdef
Not sure if the 'e' in the datestamp is correct as I took a picture of it on my phone and it came out a little blurry.

Answer:Get the BSOD Periodically

Could be faulty ram. Take it out clean it and reseat to see if that helps.

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Hello everyone. Me again :-)
I have another question:

I recently replaced my primary HD (gave up the ghost) and decided to go with a SSD this time (and let me tell ya, my comp boots up sooo much faster now).

Anyway, I use a program called, "BoostSpeed" that optimizes the SSD. I also use Win10's defrag app. Moreover, I'm constantly downloading/copying/deleting/moving & creating files -> so the drive gets a good work out, I think.

Do I really need to use programs like BoostSpeed and Win10 defrag? How frequently should I run these apps?

I think what contributed to my HD crashing was constantly running programs like Defraggler & CCleaner's "Wipe Free Space."

After jumping in and paying a hefty sum on a 1 TB SSD, I want to extend the life of it for as long as possible!

Thank you.

Answer:Do I Need to Periodically Defragment a SSD?


moreover you should not defrag SSD if you want to extend its life, there is no fragmented ssd it works in a different way.
don't know "BoostSpeed" but for performance verify TRIM is enabled, that shoul be enough.

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Hi there, I have a one year old WHEN. I've recently noticed a weak, periodic squeaking from the area around the fan. It has a period of about 2 seconds.It is there when the fan is running on low capacity. Not on high. Is this simply a matter of it needing to be cleansed?

Answer:Fan (?) squeaking periodically

Welcome to the  community.
As per your concern a pitched noise occurs, I would suggest you to please update the Bios of your system from the below mentioned web link.
Afterwards,  please restart the system and check if the issue resolved.

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Enterprise, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 16301 Mb
Graphics Card: AMD Radeon HD 7970
Hard Drives: C: Total - 114470 MB, Free - 47155 MB; Free - 340549 MB;
Motherboard: Gigabyte Technology Co., Ltd., Z68XP-UD3
Antivirus: Microsoft Security Essentials, Updated and Enabled

Hey, guys
I'm an IT guy, I build all my own machines and have done so for 20 years, but I'm stumped and frustrated. Every so often my USB mouse and keyboard will flicker off and on (the power to them). I'm using a Logitech G5 mouse and a standard Dell keyboard. When it starts happening, the mouse and keyboard are both useless. The PC doesn't seem to be affected. It doesn't lock up, doesn't reboot, etc, it stays stable. Sometimes you hear the USB removal/addition tones, sometimes not.

I have a generic Dell mouse that I plugged into a different USB port that remains unaffected while all this is going on. If I put the PC into sleep mode and bring it back up, it immediately works fine again.

This could happen when the system is under stress such as when I'm gaming, or it could be when I don't have anything but a Word doc and a browser window open.

I've replaced the motherboard, everything else on the box is new. I talked with the power supply guys but they don't think it&... Read more

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Periodically IE7 (under Vista 64) does not connect. ThinkPad Connections etc appears to show all is connected, an IP is assigned etc. What is more perplexing, is that in such situations, I can ping external websites and other programs (example, AVAST antivirus) can connect and do their thing, Also, Windows update is effected   Workaround for IE 7 is to stop the wireless connect and restart. Connecting wirelessly, when troubles occur,  I still appear to have a valid wireless connection and an assigned IP (therefore I am assuming it is not a wireless to router connection issue, otherwise the network connect would have dropped - right??) W500 4058CTO/5300wifi/Vista64/IE732/64 Because Ping and Avast will access the network and internet, I'm thinking this is an IE7 connection issue (and anything ales that may use IE7/IE7 configurations e.g. - windows update). This periodic, not a continuous problem, I am baffled. There are one or two other threads here, but more on the lines of the network connection dropping completely - this does not seem to be my case Any suggestions? W500,  1 week old and loving it (other than this annoying issue and the whole FireGL/V5700 affair, of course) 

JimLW500 4085CTO Vista64/8GB/Solid Non-Flex keyboard

Answer:IE7 Does Not Connect Periodically

I have a W700 and am having the same issues. I did turn off Windows power management for the wireless. This has helped some.

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Hello everyone. Me again :-)
I have another question:

I recently replaced my primary HD (gave up the ghost) and decided to go with a SSD this time (and let me tell ya, my comp boots up sooo much faster now).

Anyway, I use a program called, "BoostSpeed" that optimizes the SSD. I also use Win10's defrag app. Moreover, I'm constantly downloading/copying/deleting/moving & creating files -> so the drive gets a good work out, I think.

Do I really need to use programs like BoostSpeed and Win10 defrag? How frequently should I run these apps?

I think what contributed to my HD crashing was constantly running programs like Defraggler & CCleaner's "Wipe Free Space."

After jumping in and paying a hefty sum on a 1 TB SSD, I want to extend the life of it for as long as possible!

Thank you.

Answer:Do I Need to Periodically Defragment a SSD?


moreover you should not defrag SSD if you want to extend its life, there is no fragmented ssd it works in a different way.
don't know "BoostSpeed" but for performance verify TRIM is enabled, that shoul be enough.

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Hi there

My computer periodically powers down, usually but not exclusively when the system is under significant load. I was sure that it was a hardware problem because when I tried to restart the system it would power down after about 20 seconds of loading (before the Operating System had loaded) and I would have to leave it for a while as though I were leaving it to cool down. I tested the RAM modules and it wasn’t those. I noticed that my CPU fan wasn’t spinning particularly fast and so I decided to clean it out. I did this and this seemed to solve the problem and for a day and a half but the problem has reappeared. I run HWMonitor and there doesn’t seem to be an overheating problem but when I touch the heatsink after the system has powered down it does feel very hot which is strange.

What I am asking is; do you think that, based on the details I’ve given here, my conclusion that the problem is related to CPU overheating is sound and that I should buy a new heat sink and fan unit? The system is new, bought in March, but it was cheap and perhaps the attached cooling unit is not up to the task. There is much evidence that this is the case but the software I use to test the temperature doesn’t highlight this as a problem. Any considered thoughts are welcome.

My specification is;
Motherboard GF8100VM-M5
Motherboard Manufacturer Elite group
Motherboard Serial Number 15-K67-011003
Processor Socket AM2 Plus
Memory 3GB DDR2 800MH... Read more

Answer:PC powers down periodically

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So I've got Logitech speakers and before that: Creative speakers. Both sets of speakers periodically cut out after making that popping noise that happens when you plug speakers into the back of the computer but the noise is extended to a few pops instead of just the one.

My sound card drivers are up to date and it is not limited to just one program, it cuts out with windows media player and windows live messenger during an audio call. It cut out in World of Warcraft too.

If i restart the computer they work again, and sometimes if i just leave it for a while then restart the program that was using the speakers they will work. An important note is that if i'm going to restart the computer i have to use "shut down" if i use "restart" i sometimes get blue screened (computer has encountered a serious error blah blah).

Any ideas what could be causing this?

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About every 5-10 minutes my fans on my pc go on for a minute then turn off. This is a brand new computer laptop and I'm worried that they will get wore out by doing this. Is this normal. I have my computer right next to a open window and its cool.

Answer:My fans go of periodically

This is normal. When a certain temperature is reached, the fans kick on and kick off when it is controlled. This is a power saver and noise saver as well. There is no need to be concerned.

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Question: IE Not Responsive

I hope I am posting in the right place. My Windows 7 pc has been acting up for quite a while. I am not sure if it's an ISP issue or just my pc. When I am running IE or Firefox or Chrome, my websites become non-responsive. Or I will click on a link and nothing happens. It is very "jumpy" meaning pages seem to lock and then switch to new pages after some time has passed. I get the message box pop-up saying that IE is uisng so much RAM and it is usually over 250 MB. I am not sure if it's a hardware issue or internet issue. I did a speedtest and came back over 4 mbps. My issues seem to get worse by the evening. I don't have many issues when using software...just internet websites.

Running a Compaq Windows 7
AMD Dual-Core procesor 2.3 Ghz

Answer:IE Not Responsive

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Question: XP Non Responsive

Ok my brothers PC is having some issues. It will load into XP and all the desktop icons will pop up but you just cant click on anything. I am not sure if it is supported by the forum but I used the latest Hiren's Boot CD 9.9 to boot into mini xp ran spybot search and destroy and kapersky - came back with nothing. Also tried other programs but no others seem to work. Anyone know anything about this and the PC problem? Thanks

Answer:XP Non Responsive

Try booting into Safe Mode. If that works, you can try running MalwareBytes and SpyBot Search & Destroy from there.

If it doesn't, try booting from the XP CD and performing a Repair.

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ive been having a lot of problems with my computer i get way more pop ups than i usually should and things just move so much slower, i cant stand it anymore i did what u guys told me to so im posting my result.txt here it is please help as soon as possible

Log was analyzed using KRC HijackThis Analyzer - Updated on 9/28/05
Get updates at

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\c... Read more

Answer:More pop ups, very non responsive

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.

Please be patient with me during this time.

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Question: non responsive xp

My computer speed is good in most aspects but runs hot and for the last 2 days will not connect to the internet. Any suggestions?

Answer:non responsive xp

Good morning Sharbrooks and welcome to TSF. I would be happy to assist you however I will need a little more information so that I can diagnose the problem for you.

Here are some questions for you to answer that will help me. Just answer them the best you can and if you dont know an answer its ok. If you already answered anything I'm asking in your first post just skip over it.

1). What kind of computer do you have? Laptop? Desktop? Dell, HP, Ect?
2). Whats your level of experience? Novice, intermediate, expert, or dont know squat?
3). What operating system are you using? Xp Home or XP Pro? Which Service pack?
4). What antivirus are you using? Firewall if any.
5) Please tell us a little about your computer. How old is your computer? Hard drive, processor, ram, video card. Ect.
6). Do you have an Xp disk for this computer? Is it a full installation CD or one from like Dell, HP, Ect.
7). Does your computer have a floppy drive, CD drive, Ect.?
8). Do you have access to another working computer with an internet connection?
9). Did you noticed this problem occuring after installing anything recently?
10). Has your computer done a windows update recently?
11). How does your computer connect to the internet? Wireless, wired, or God FORBID Dialup, LOL. Is there a router in line?

and anything else that might help us help you. Remember we are trying to help from a forum so all we have to go on is what you can tell us.

I will monitor this thread throughout the day... Read more

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Question: Non-responsive HDD

(I'm sending this from wife's laptop so TSG Sysinfo not much use!)
System: 'Advent' tower PC, Intel Core i7 3440 3.4Ghz Quad Core CPU; 12Gb RAM (DDR3); 2Tb HDD (Seagate)(SATA), using Windows 7.

Sequence of events:
1 Attempted to reboot PC following a minor update but PSU did not power up - it wasn't a particularly quite unit so silence pointed to a PSU fault. On removing the cover, the CPU cooling fan was not operating either, confirming no power.

2 The OEM PSU (CWT GPA450P) was not easily replaceable. Having had to replace PSUs in earlier PCs, I opted for a Corsair CX500M. At this point, I committed the cardinal sin of not practising what I used to preach before I retired - having replaced PSUs before, I did not think I needed to RTFM! Having removed the faulty PSU, I unpacked the replacement and fitted the black box in position before noticing that there were some significant differences between the OEM PSU's 'open' cable loom and the Corsair's sleeved loom. One of these difference was that instead of the 'old fashion' direct cable links to the SATA devices, there was a variety of alternative modular connectors. Had I read the Manual, of course, I would have seen that these plug into the PSU via black sockets on the face of the black CPU box but at this point, they were now hidden in the dark depths between the PSU and the back end of the DVD drive housing. Instead, I looked around for a connector that fitted a 4-pin ... Read more

Answer:Non-responsive HDD

Hello, unfortunately there is a very good chance that the HDD was damaged by the psu incident. The easy way to determine that would be to remove the hdd and then hold it while the pc is turned on. You should be able to hear and feel the platters spinning. After that, just to make sure, you can use a sata to usb adapter and plug it in to a different computer and see if it detects it.

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I am trying to restore the computer to original factory settings AKA "AS FURNISHED" because of a crashed hard drive. The F11 key does not let me get to system recovery and the computer goes to a black screen with a blinking cursor - Windows 7 Operating System. I have a boot disk which lets me get to recovery however, system restore does not work as there is only one restore point so I am screwed. I do not have an image to restore to either. Any suggestions?

Answer:F11 Key non responsive

try another keyboard

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My friend finally brought his pc into me and asked for my help in fixing it as he has not been able to use it for the last 2 years!!!He blames virus infections and he is not wrong. He keeps getting the dr watson postmortem debugger message and I have turned this off in the registry by changing the Aeopen value to 0 from 1.I have instaled most of the recommended fixes from a previous thread and run sfc /scannow.Over 1500 objects were detected by a-squared and I've not been able to run a AVG virus scan yet as the main problem is that now I'm getting an Explorer error (explorer.exe - application error)and cant open any explorer window or control panel in normal boot, but I can in safe mode.The pc is running windows xp sp2.Your suggestions would be most appreciated please.

Answer:Help with non responsive pc please

The Simple answer is I guess - Startover if the appropriate Windows disk is available.

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First, turn off the caps lock key, unless it is broken too. That is considered rude.To get any meaningful help you need to give some information about the system, how old it is, when the problem started, other problems with it, what happened unusual right before it.So info on the computer including the make and model number and the power supply, including maker and wattage (it's on the side of the power supply inside the case).See below. We'll be waiting for your responses.

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Windows GDI update for 2k3. My IIS 6.0 server just started getting flaky on me. Only one website - all ISAPI shutdown - only .asp extensions allowed. URLScan 2.5 installed.

No notice in the logs - just an unresponsive IIS 6.0 server. Doesn't appear crashed, and no insane processes - i.e. no hogs. However, it just goes down - and I have to restart IIS 6.0 to get it running again.

Nothing has changed- except for a patch from microsoft a few days ago that was a "GDI update". Anyone else seeing IIS 6.0 flakyness in the last 2 days?

I thought it might be a DOS or something - but wouldn't a syn attack shut down all my interfaces? Or just the interface in question? What kind of logs would I look for to see some kind of attack? I have Scan Alert which scans my server and reports 0 vulnerabilities. So - at least I have taken care of some of the obvious attacks.

anyone have thoughts for debugging or unravelling this issue?


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Question: non responsive pdf

every time I try to open a pdf file on the net, it just go nonresponsive. I have adobe 7.0. Ive tried saving target , it saves but wont open. What can i do to get the pdf files i need to open?

Answer:non responsive pdf

try a program called foxit reader...

might just be acrobat reader thts slow?

it is quite a heavy program.

pm me if u need foxitreader. its a pdf viewing software and not at all heavy.

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Question: XP non responsive


Earlier today I installed Outpost Free Internet Security, it crashed my network connection so I uninstalled it, then had to perform system restore. Then I opened MS Outlook and PC turned itself off immediately and restarted. Message came up that Windows had recovered from a serious error.
Came on tonight no programs would open, i have put Xp disk in to try and fix and it seems okay(ish).
Other anomaly is that i keep getting message " this computer has undergone significant hardware changes since Xp installed and XP needs reactivation within 3 days. I have had to do this on average once a month including today.
I rang Microsoft to activate over the phone and spoke to a real, very helpful person who also found it strange that it keeps asking to reactivate.

Anyway I have attached the logs from event log, dont know where else to look for errors. Please if you can help i would appreciate it as I am pulling my hair out.


Answer:XP non responsive


i have put Xp disk in to try and fix and it seems okay(ish)

What is Okay(ish) really mean? does the computer work properly, and do all of your programs work? You do not have to include all of the logs. Just instances with a red X the yellow warnings don't mean that much, and the logs are too long to read through.
You can do some maintenance. Go to Start/Run and type chkdksk C: /R and press enter. Then press a Y for Yes and then restart the computer. Check Disk will run at next bootup to fix any file errors. You can also go to Start/Run and type SFC /scannow and press enter. Put the XP CD in and it will replace any missing files from the CD. If you don't have a current Anti-Virus Software, download the free Microsoft Security Essentials (do not have more then one AV software program on your computer at a time) and do a full scan. Also go to Start/Run and type dfrg.msc and press enter, highlight the C: drive and press Defrag Now.

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From WoW, WC3, and CS, I get disconnected from all three so far. I thought initially it was a blizzard issue but when CS crashed also I began to think it was either my isp or my hardware. Considering my laptop is 1 month old and this problem didn't happen until 1.5 weeks ago, I don't know what to look for.

Here are my specs:

ISP: comcast
modem:SB4220 surfboard motorola
router:smc 7004vwbr
wireless card: intel wireless wifi link 4965agn
comp: hp dv9500 1.8ghz, 2g ram, vista home prem.

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : Peter-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
Physical Address. . . . . . . . . : 00-13-E8-1E-C0-7D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::74ee:f1ae:89d1:5f63%9(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Saturday, July 28, 2007 8:53:19 PM
Lease Expires . . . . . . . . . . : Saturday, August 04, 200... Read more

Answer:Internet connection periodically dc's

On a different note, can anyone tell me how to make sure that vista isn't turning off my NIC card or something else that is vital for my computer in case that is the problem?

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My windows 7 64-bit Pro computer has a nasty, annoying problem. I’m pretty sure it’s been present since I built it 2+ years ago. The computer sort of “freezes” periodically and randomly. It can happen two or three times a day or not be seen for 2 days in a row. When it “freezes,” here’s what happens. The mouse moves freely but applications can neither be opened nor closed. Clicking on anything has no effect for the duration of the “freeze.” The length of time a freeze lasts is typically about 30 seconds but can be shorter or longer. Often freezes will occur twice in a row with 10 seconds between freezes. When a freeze occurs, the hard drive lite is ON-SOLID with no flickering for the duration of the freeze. Curiously, audio and video players continue playing during a freeze. I also get application hangs on this computer but I can’t tell if these are related to the “freezes.” Here’s what I’ve done to debug:
? I’ve run process explorer to see what is keeping the hard drive lite on solid but it says the hard drive is free during a freeze. I think process explorer is tell the truth because I can’t hear any drive activity during a freeze. I suspect the hard drive lite is not really reflecting HD activity during a freeze.
? I’ve updated my video drivers a few times with no effect on the freezes.
? I suspected the Sata Drivers which I understand are part of the Intel chipset INF dri... Read more

Answer:Windows 7 periodically Freezes.

I would love some guidance on this problem. Can somebody help?

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I tried to fix this problem once but it would appear the first person was unable to resolve it. I have a very strange problem, once it boots up, and i choose which profile i want to use the screen begins to have large horizontal flickers as i move the mouse and if i move the mouse too much the entire screen goes black. I am unable to use the computer long enough to boot up safe mode and it only works during safe mode which leads me to believe it isn't a purely hardware problem. My computer reads that the cpu usage is at 100% when i open task manager and i can't do much. If i was unclear, the screen is totally black with the exception of rare flickers of the desktop, even though i can see the desktop it is far from usable as it immediately flickers to black and processes very slowly. I apologize if i incorrectly made another post but i received no word from my previous post. topic)

Answer:monitor goes black periodically

just recieved a new error message that the nv4_disp display driver has stopped working normally hope this can help expedite the solving of my problem

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hi everyone
when I use google I quite often get redirected to a ivp6 page & I have make a CAPTCHA to continue - the page tells me this is necessary because they observed wired traffic from my rooter (or something like this).
Also, sometimes I get pop-up ads even if I have AdBlock+
So here comes the log & thx for the help
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 11.0.9600.17207
Run by Bahlmann at 6:41:20 on 2014-08-05
Microsoft Windows 7 Professional   6.1.7601.1.1252.49.1031.18.3072.892 [GMT 2:00]
AV: Avira Desktop *Enabled/Updated* {4D041356-F94D-285F-8768-AAE50FA36859}
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Avira Desktop *Enabled/Updated* {F665F2B2-DF77-27D1-BDD8-9197742422E4}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
============== Running Processes ================
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Windows\system32\... Read more

Answer:CAPTCHA ivp6 periodically & Pop Up Ads

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).===Download the version of this tool for your operating system.Farbar Recovery Scan Tool (64 bit)Farbar Recovery Scan Tool (32 bit)and save it to a folder on your computer's Desktop.Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first t... Read more

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Hi there,

Sometimes while surfing the web, my screen goes black. However, it doesn't go completely black - I can still see my toolbar and address bar at the top, as shown in the attached photo. Usually after this happens my computer freezes for a while and I have to close everything to start over. Any help or advice would be very much appreciated!


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I'm receiving "Webpage cannot be displayed" messages in various forms from all of my three browsers (Opera IE7 Mozilla). It looks like if I'm offline but it's not true. The problem is not constant, it returns periodically and only affects my browsers and partially my Trillian. Outlook and even MMORPG games are going fine.

I'm using a router, and my other machine connected to it, is working properly.

Any help would be welcome!

Answer:All my browsers are acting up periodically

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Hi; i ve just bought a brand new ideapad700 laptop 3 weeks ago and after one week the it started to freeze without giving any sign of cautions( even cursor is not responding) and needed to be shut down by holding the power button every time. I've read some suggestions from net and changed some power settings from control panel (just to give it a try), and it worked well for a while. But now , i am facing with the same problem again and thinking of returning it back ,but still i cannot explain the situation because it happens randomly. Maybe the win 10's power settings causes it, or an uncompatible screencard driver issue i don't know... But i am stucked right now.... Does anybody have the similiar problem with their ideapad? And any solutions? Thanks...

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Hi all, I've had a problem with my laptop freezing up periodically. I'm seeing the resource usage hit 97% under processes on the task manager, and under the performance tab I can see a spike on the CPU usage history coinciding with it. but, I can't tell what program is spiking, cause at that point the computer kind of freezes for a moment, then continues functioning. This doesn't occur so often now, probably spikes every minute or so. What I've noticed though is that these freezes seem to coincide with what I'm assuming is my cooling fan starting up. I've tried a scandisk and defrag, and that hasn't changed things. Cleaned it of dust as well. I've already gotten my laptop recently cleaned of malware over in the hijackthis malware removal forum, and the freezes are still occuring. Specs of my laptop:

Microsoft Windows XP, Media Center Edition version 2002, Service Pack 2
Dell XPS MXC051
Intel Pentium M processor 1.73 GHz
0.99 GB RAM

If Any more information is needed to solve this problem, please let me know. I still use my laptop, but it's still pretty annoying. Hope to hear a reply soon, and thanks to anyone taking the time to read this!

Answer:Laptop Periodically Freezes

How long have you had the laptop?

Laptops have the tendency to overheat, however in a case like yours, there is just a wide variety of things causing this..perhaps a specific process activating itself than not. Or it could be a overheating CPU from age, this could possibly be the cause of your fans spinning up, but most likely the cause for that is the cpu usage causing the cpu to push itself and get hot causing the fans to spin faster. Many things, but we can try to talk our way through it and try to find the source

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I am having a recurring problem whereby the computer freezes and the only option is to force close and reboot. I've updated every driver and the problem persists. I'm running Windows Vista Business, 32-bit operating system on a Sony Vaio laptop with 2 gigs of RAM.

When I go to the Event Properties, the message is: Event 7026: the following boot-start or system-start driver(s) failed to load: BtHidBus Tosrfcom. I believe these drivers have something to do with bluetooth and that the Bthidbus driver is for BlueSoleil, software which I once had but have since removed.

The event details are:

Log Name: System
Source: Service Control Manager
Date: 1/22/2010 4:04:36 PM
Event ID: 7026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Barbara-PC
The following boot-start or system-start driver(s) failed to load:
Event Xml:
<Event xmlns="">
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7026</EventID>
<TimeCreated System... Read more

Answer:Computer periodically freezes

Go Start>Run (Start Search in Vista), type in:msconfigClick OK (hit Enter in Vista).Click on Startup tab.Click Disable allIMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.Click Services tab.Put checkmark in Hide all Microsoft servicesClick Disable all.Click OK.Restart computer in Normal Mode.NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.If you use Windows firewall, you're fine.Same problem?

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So this problem started a while ago, at least half a year ago when i changed internet service provider.
every once in while my internet slowed down so much that the connection on my browser timed out and some other softwares like skype would not work. When i looked in my network center it showed that my computer is connected to my LAN but not to the internet. Another weird thing was that while my internet was down i could still be in skype calls or even send texts sometimes but my browser or games that require internet connection wouldnt work, and while i could stay in skype calls i started before i couldnt start new ones or call anyone. And lastly, the problem seemed to only be happening to my pc, not my brother's who is connected to the same LAN as i am, and whenever i disconnected his cable from the router i seemed to not be getting the problem anymore. After a little time varying from 15 seconds to 5 minutes or more my internet would come back and work as well as always.
In the beginning my internet worked most of the time and rarely this problem would show up, but as time went on it happened more and more until my internet almost never worked properly and i had to call my ISP and some tech guy that i know. Eventually i used the windows internet fix thing, not expecting it to work since it never does, but miraculously it found a service that should be working in my computer but wasnt and once i turned it on the problem seems to be fixed.
But lately a similar problem ... Read more

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Hey guys I've been building PCs for 10years+ in my spare time. I've run into and solved many issues but this one is a bit of a ghost. I recently added another matching pair of Ram to my system which was totally stable before and it periodically blue screens and wont go into sleep mode. When it does I sometimes get back to my desk and find out the PC has rebooted and says it has recovered from a fatal error. Not sure why and I'm open to ideas!

? OS - Windows 7 Ultimate
? x86 (32-bit) or x64 ? - x64
? What was original installed OS on system? Windows 7 Ultimate
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I purchased it
? Age of system (hardware) <1 yr
? Age of OS installation - have you re-installed the OS? 4 months

? CPU - Core i7-3820
? Video Card - NVIDIA GTX - 670
? MotherBoard - Asus P9X79 Deluxe
? Power Supply - brand & wattage Corsair 1000 kw

? System Manufacturer
? Exact model number (if laptop, check label on bottom) - Custom Built

Answer:BSOD periodically after new Ram install

One thing I neglected to mention was the specific ram ...
I have Corsair Vengeance 16 GBs (4 x4gb) 9-9-9-24 Timings 1600MHz

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A few days ago Vista installed some automatic updates, and then my laptop (Dell inspiron 1521) started acting up. First it wouldn't even let me log in to windows; it would say my profile didn't load correctly and then restart. I fixed that by doing something like this: But now all my applications (firefox, IE, windows explorer, notepad, etc.) keep freezing for minutes at a time and then working again.

Does anyone have any idea how to fix this? If you need more info about my system or whatever just ask, I'm not sure what else you need to know.

Answer:Programs periodically freeze

Hi & Welcome.

Can you do a system restore?

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Hello, I am trying to play Fallout : New Vegas (downloaded from Steam) on my Windows 10 computer, however, after three minutes of playing, the game will lag for about two minutes, then I can continue to play for about another three minutes until it starts to lag again. When the game is not lagging, it runs smoothly. Is this a hardware issue (eg. Processor) or a memory issue (eg. Not enough RAM/ need to delete some files)

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Is it true that every year or 2 you should uninstall XP and reinstall it to keep it fresh, and stop it from getting bogged down with 'junk'?

Answer:uninstall/reinstall XP periodically?

Well...what's the source of that little tidbit?

If your system is running well...there is no reason to ever uninstall/reinstall anything on a it O/S, drivers, or programs, IMO.

Situations mandating an uninstall of the O/S include...failure to backup or clone the installation, some malware situations, damaged file system (NTFS/FAT), problems which can neither be solved within a reasonable amount of time or which mandate a reinstall because user lacks the proper tools/capability for attempting to troubleshoot, and a change of either the motherboard or the hard drive on a system.


Those of us who have a user history with older versions of Windows...periodically uninstalled/reinstalled...primarily due to a lack of the proper tools that are currently available to troubleshoot O/S issues. Many of those mysteries of yesterday...are now properly documeted and overcome by simple procedures.

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Why does my HP laptop running Windows 10.014393 periodically shut down?It has to be rebooted and previously opened programs are reopened where they were when system shut down. I originally heard that this model overheats but I have not found this to be true and do not suspect this is the cause of my problem. This is extremely annoying when the laptop shuts down in the middle of a program or other on-going computer work. Thank you. 

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I will be doing something in an app or playing a game and the machine will just shut off.

I thought that maybe there was too much dust in the fans/heatsink area, so I took the machine in to a computer shop and had the guy remove the processor fan and the heatsink and clear out all the dust.
He also got rid of the dust in the other fans (my case has 3 other fans -- one by the Hard Drive, and two general fans to cool the case).

Still my computer has this problem. It may actually happen a bit more frequent now, after it has been cleaned. Any ideas as to what may be going on?

I live in coastal San Diego with pretty temperate weather



OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz, Intel64 Family 6 Model 15 Stepping 11
Processor Count: 2
RAM: 8190 Mb
Graphics Card: AMD Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 715301 MB, Free - 47630 MB; E: Total - 4769177 MB, Free - 500197 MB; F: Total - 1430796 MB, Free - 48925 MB;
Motherboard: ASUSTeK Computer INC., P5N32-E SLI
Antivirus: Webroot SecureAnywhere, Updated and Enabled

Answer:Computer Periodically Shuts Off on its Own

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My computer sometimes BSOD. Unsure of reasons why and what's causing it.

I looked at the minidump files with Bluescreeviewer which marks
ntoskrnl.exe and tcpip.sys in red.

Memory.DMP says


Event Viewer mentions

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0xfffff800cf2114f0, 0x0000000000000002, 0x0000000000000008, 0xfffff800cf2114f0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 072314-16609-01.

My Spec Summary
Operating System
Windows 8.1 Pro 64-bit
AMD Athlon II X4 635 30 ?C
Propus 45nm Technology
6.00GB Dual-Channel DDR3 @ 733MHz (9-9-9-24)
MSI 785GM-P45 (MS-7623) (CPU1) 39 ?C
HP 2311 ([email protected])
Dell E193FP ([email protected])
512MB NVIDIA GeForce 9600 GSO 512 (ZOTAC International) 56 ?C
698GB Western Digital WDC WD7501AALS-00E8B0 (SATA) 50 ?C
Optical Drives
DTSOFT Virtual CdRom Device
High Definition Audio Device
Operating System
Windows 8.1 Pro 64-bit

I attached the SF Logs.

Answer:8.1 BSOD Issues Periodically

Hi Agarest & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

**************************Wed Jul 23 09:57:11.283 2014 (UTC + 5:30)**************************
Probably caused by : CLASSPNP.SYS ( CLASSPNP!TransferPktComplete+396 )

BugCheck D1, {fffff800cf2114f0, 2, 8, fffff800cf2114f0}





BIOS Version V11.6

BIOS Release Date 09/08/2010

Manufacturer MSI

Product Name MS-7623

**************************Wed Jul 16 06:59:26.995 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt! ?? ::OKHAJAOM::`string'+b69 )

BugCheck C000021A, {ffffc001fe231bd0, 0, 0, 0}
BugCheck Info: WINLOGON_FATAL_ERROR (c000021a)

Arg2: 0000000000000000, Error Code.

BUGCHECK_STR: 0xc000021a_DCOM_Terminated

PROCESS_NAME: services.exe

FAILURE_BUCKET_ID: 0xc000021a_DCOM_Terminated_nt!_??_::OKHAJAOM::_string_

BIOS Version V11.6

BIOS Release Date 09/08/2010

Manufacturer MSI

Product Name MS-7623

??????????????????????????????????... Read more

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My PC keeps freezing, typically once per minute and this lasts for about 5-10 seconds, before behaving itself again. This can happen anytime, in any program. E.g. when typing an email, when filling a spreadsheet, when surfing (scrolling, entering data, anything). ALT-Tab doesn't work, either, the whole PC is locked.

I have seen nothing in Process Explorer's process tree that suggests hogging. I then opened Process Explorer’s "System Info" graph and saw 100% CPU spikes which tally perfectly with the freezing in applications. In all cases OUTLOOK.EXE:3180 seems to be to blame when I hover my mouse over the spikes.

Following advice elsewhere in the forum I installed Hijack This and got the following log file. Can anyone help identify the cause of this freezing, please?


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:41:32, on 15/04/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PRO... Read more

Answer:PC Freezes Periodically - any ideas, please?

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I have had a Dell Inspiron 1545 for about one and a half years and I had to restore it to its factory settings last night for some unknown cause. Anyways, the computer runs perfect again, but periodically when I browse new websites and the site is loading, although quickly, the task bar on the bottom flashes from a light gray back to normal. Once the page is loaded within about 2 seconds, it doesn't flash. Sometimes it doesn't even flash at all.

What is this problem and how can I fix it?

Answer:Taskbar Flashing Periodically? Help

Try to diagnose in clean boot mode

Go to event viewer and look for errors from the administrative level.

Go to device manger and make sure graphics driver is up to date and no yellow warning markers nearby.

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I am using Windows 7 64 bit Home Edition. Is it appropriate to use chkdsk periodically to check the health of my C: & D: file systems?
Can running chkdsk cause any harm to the file system?


Answer:Run chkdsk periodically on Windows 7?

I run chkdsk /r every few months on all systems and have always done so. No, it can not harm anything, but if you are going to run it you should run it with the recovery switch (/r)To run checkdisk, right-click on a command prompt icon and open as administrator. In the command prompt window type: chkdsk /r (then press ENTER). You'll be told the disk is in use and asked if you want to run checkdisk on the next boot. Say yes, exit the command prompt window, and reboot.

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My Windows 10 Home is freezed unreasonably. Sometimes it could happen 4 to 5 times within half hour, but sometimes it may not freeze for whole day ( 12 hours ).
I think my PC desktop is hacked by unknown hacker? The hackers use 'kick' technique to freeze my PC desktop.
How do I stop it? Installed a paid firewall or internet security.

Thank you.

Answer:Windows 10 freeze but not periodically

Start by going to your computer management & review the event viewer to see if there is any particular event shows up every time the freeze occurs.

To test your theory if this is happening via internet, try staying off the net for several hours & see if this freeze happens while not connected. If it happens while offline, then it's possibly software causing it or

Your options for running a malware scan should include Malwarebytes (the free version will work well), AdwCleaner & TDSSKiller to rule out the possibility of a rootkit.

A firewall is a good option and many Anti Viruses include them nowadays. There are free versions & paid versions. People have different opinions of what's considered good, but in the end it's up to you what you feel comfortable with. And remember, NOTHING gets all malware/viruses 100% of the time.

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I`ve recently got a Dell Inspiron 1525 laptop. I have an ADSL connection at home and an SMC 7004VBR router. Each time I connect the laptop to it, it disconnects every 15-20 minutes or so, disconnecting also the other PC on the same LAN at the same time (there`s always a notification on the PC that says a network cable is unplugged). After a minute everything is back to normal. When I hibernate or switch off the laptop with the ethernet plugged in, the next time I switch it on I have the same problem: both comps are disconnected from the Internet, and it needs some time to connect again. Could it be a hardware problem, or is it rather networking issue?

I have Windows Vista Basic on the laptop, Marvell Yukon 88E8040 PCI-E Fast Ethernet controller, and I`ve set up a static IP. On the desktop that`s on the same network I have Windows XP Home. Thanks for all your help!

Answer:Laptop disconnects LAN periodically

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Am i infected? sometimes it really slows down.

Answer:Computer Slowing down periodically.

Maybe this thread can give you some ideas on how to proceed Slow computer check list

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I thought I'd post this in the Vista forum, even though the problem may not be anything to do with Vista itself. So I'm sorry if it's in the wrong forum.

My laptop has occasionally been randomly switching itself off. I've checked all the obvious things (such as battery level, overheating, etc) and it doesn't seem to be any of them. It can go days without switching itself off, but when it does it will usually first switch off about half an hour to an hour after being turned on; then the process will repeat one or two times after the computer is restarted. There doesn't appear to be that much demand on the computer at the time - ie, not that many programs are open and not too much is going on in the background (that I know of).

Any help would be appreciated!

Answer:Laptop periodically switching itself off

check the adapter where it plugs into the dc jack on the back of the laptop if it seems loose
then your problems lies in the dc jack.
hope this helps

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Should chkdsk be run periodically even if nothing appears to be amiss? Comments?

Answer:Run chkdsk periodically even if nothing wrong?

Well -
I ran it yesterday on 2 computers, so I must be one of those that runs it every few months just to check.
Both were run under ( /r ) in case there was a problem, and I know this borrowed XP is always needing checking.
I always read the results, or I feel there is no use in running the check -
Regards -

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Hi. From a certain date, my internet link slows down from speed like a 200kbps to even 60kbps. I have no idea, what's matter. I scanned my PC by many tools and nothing from these found any malware. Thank you for suggestions

Answer:Internet periodically slows

Please download MINITOOLBOX and run it.
Checkmark following boxes:
Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)
Click Go and post the result.

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For the past few months I have been having a problem with my computer shutting down. I used to be able to multitask like a pro but this shutdown issue has really put a damper on that. It happens for the most part randomly but I have noticed a few issues in common. I have 2 monitors and I normally have WoW running in one, and some other application running in the other like internet explorer or just some other random program. When I start wow I have to start it in windowed mode and shrink the size of the window real quick otherwise by the time i finish typing in my password the computer shuts down. Ive also noticed that in some areas of the game my computer will just shut down causing me to have to steer clear of those areas and/or dumb down my settings to almost nothing but the issue still occurs. I also have an issue with Starcraft 2, i can't even get to the menu screen because immediately after the openning load and intro my computer shuts off. I replaced my primary harddrive and have done a complete reinstall of Win 7 in hopes that it would fix the issue but to no avail. I have also updated all of my drivers but still the issue persists. I really need help because this issue is really starting to aggravate me, if I knew what the problem was it would be no issue for me to just remove and replace whatever is causing it, but I have no idea what that is. Here are my current specs:

XFX GeForce 8200 MB
AMD Athlon 64 x2 Dualcore 5000+ 2.6 Ghz
Nvidia GeForce 8800 GT
4GB PC2 ... Read more

Answer:Solved: PC periodically shuts down

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Hi. I am running WinXP home. Don't believe I've installed or changed anything significant recently, but my system periodically grinds to a halt. CPU usage spikes to 100% when doing simple things like opening a webpage with no other programs running.
I've taken the liberty of posting a hijackthis log. Looking forward to your advice.

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Just curious what this problem is. Whenever I'm in a 2D computer environment, my monitor decides to go black, and then come back, almost as if the power was turned off for a few seconds. There doesnt seem to be any reason for it doing this, but it never happens while gaming. Its a 19" GemStar CRT. I dont have any more info on it other than that. It was cheap when I bought it, which was probably close to 4 years ago. All I know is that it works great, and was extremely cheap back then. A friend said that it might be on its way out. Just wondering if any of you out there have an opinion.

Answer:CRT Problem: Switches off Periodically

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Periodically, my printer does not work. All I have to do when this happens is rebooot my pc, and then print and all is fine. This happens about one in every 7-10 print attempts. Any idea what is wrong?

Answer:Printer Periodically Does Not Work

my printer has the same habit... I have to uninstall and reinstall about every ten days... for whatever reason, the bidirectional settings seem to fail.

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Hey, I got a desktop from cyberpowerpc about a month ago. However, I'm having a very odd problem. The computer runs brilliantly 95% of the time, but sometimes it just locks up for no apparent reason. I could be watching a video or just browsing the web, and suddenly it just makes this very odd noise (brrrrr), well its hard to describe the noise, but basically it just completely freezes on whatever screen I had up. I can't do anything, including move my mouse or bring up task manager, I just have to do a hard restart of the computer. The first time it happened, maybe a few days into using the computer, I got a BSOD. I restarted it, and it worked fine for a while. Now it happens on an every-other day basis, but I never get a BSOD anymore, just freezes as described. Sometimes after I restart it, it will freeze on me a few more times, others after restarting it, it won't happen again for days. I really have no idea what's wrong. I don't think its a virus/trojan or any program because it started happening quite randomly, not after some kind of installation. I'll post full computer specs and speedfan info:

CAS: Sigma Gaming Orca Mid-Tower 400W Case
CS_FAN: Default case fans
CPU: AMD Phenom(TM) X4 9950 Black Edition Quad-Core CPU w/ HyperTransport Technology
FLASHMEDIA: INTERNAL 12in1 Flash Media Reader/Writer (BLACK COLOR)
FAN: CoolerMaster Hyper TX2 Gaming CPU Cooling ... Read more

Answer:New desktop locks up periodically

I assume you are using VISTA?
Is the noise you mention like the hard drive accessing all of the time - does it display a constant red light for example? If you leave the computer for a few minutes without rebooting see if it unfreezes.
Have you tried rolling back to an earlier time when it worked fine using System Restore?
Have you updated the BIOS to the latest version?
Have you updated all the latest VISTA patches and drivers for your kit?
If all of these dont work are you using McAfee Antivirus? some have reported problems with it and VISTA

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Hey, the previous thread on this expired, but I have new information so I'll repost it.

New desktop locks up periodically
Hey, I got a desktop from cyberpowerpc about a month ago. However, I'm having a very odd problem. The computer runs brilliantly 95% of the time, but sometimes it just locks up for no apparent reason. I could be watching a video or just browsing the web, and suddenly it just makes this very odd noise (brrrrr), well its hard to describe the noise, but basically it just completely freezes on whatever screen I had up. I can't do anything, including move my mouse or bring up task manager, I just have to do a hard restart of the computer. The first time it happened, maybe a few days into using the computer, I got a BSOD. I restarted it, and it worked fine for a while. Now it happens on an every-other day basis, but I never get a BSOD anymore, just freezes as described. Sometimes after I restart it, it will freeze on me a few more times, others after restarting it, it won't happen again for days. I really have no idea what's wrong. I don't think its a virus/trojan or any program because it started happening quite randomly, not after some kind of installation. I'll post full computer specs and speedfan info:

CAS: Sigma Gaming Orca Mid-Tower 400W Case
CS_FAN: Default case fans
CPU: AMD Phenom(TM) X4 9950 Black Edition Quad-Core CPU w/ HyperTransport Technology
CD: LG 20X DVD+/-R/+/-RW + CD-R/RW DRIVE DUAL LAYER... Read more

Answer:New desktop locks up periodically

You can do some troubleshooting however if this system is only 1 month old, you might want to send it back.

If you want to troubleshoot the system, do the following;

1 Download and run memtest for at least 2~3hr. If it returns one error, that is too many.

2 Download and run the hard drive maker's diagnostic utility for checking the drives.
Note both of the above run from bootable media so no os even needs to be loaded.

3 Download HWMonitor and let that run for a while. See if your 12V rail is going up and down. If it is, then you probably have found your problem.

BTW it would help if you posted the brand of pw supply. 580W means next to nothing.

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adaware clean, cwshreder clean, spybot clean every so often I get hijacked again.
I think 16dpf/download/ ....etc needs to go perhaps also 014
and F1 -can someone confirm ,thanks

Logfile of HijackThis v1.97.7
Scan saved at 8:21:53 PM, on 4/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Internet Eraser\cseraser.exe
C:\America Online 9.0\waol.exe
C:\America Online 9.0\shellmon.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yah... Read more

Answer:hijacked -coolweb periodically

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I have Windows 7 on my laptop computer (which I mainly use as a primary) and have been reading Windows 7 the missing manual. Per its advice I have been leaving my computer on all the time and just putting it into sleep mode when I am not using it, and from this eventually it goes into hibernate. The author talks about the savings in electricity, and also the savings in time by not shutting it down and having all problems ready to be re-used.

Is this best for the long-term health of my laptop or should I turn it off periodically? If it consumes no power while in hibernate mode I suppose this could be equivalent to keeping it off?


Answer:Turn Computer Off Periodically?

Personal taste really, Hibernate uses no power so in that respect it's as good as turning it off completely.

If you use the laptop with mains power a lot it's worth taking the battery out when doing so which should prolong the battery's useful life.

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Why does my computer screen go on and off periodically? The screen goes black, and then comes back after a few seconds. We thought it was a loose wire in the back. So we made sure everything was plugged in properly. Then it was ok. Now it started again. What could be the problem?
Thanx !

Answer:My computer screen goes on and off periodically !

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I am having an issue with an eMachine 730 desktop from 2001. I was trying to install Windows ME on the original hard drive. Unfortunately, I cannot due to it rebooting on its own!

On the first reboot, the computer will attempt to find a bootable device (in this case, the CD drive) again followed by rebooting.
On the second reboot, the computer will reboot during the POST.
On the third reboot, the same happens as it does on the second.
On the fourth reboot, no signal is displayed on the monitor and the hard drive indicator light and the CD-R light will both show starting and stopping at the same time!

I understand that it is an old computer, but it still runs perfectly fine despite this problem. I have had the CPU upgraded to a P4 2.00Ghz. (The problem occurred before the CPU upgrade and I highly doubt that's the problem!). I've tried taking the RAM out; this fixed it before it started showing again!

My suspects:
Hard drive (it reboots at 87%)
Power Supply (I believe it's still using the same power supply; lasted a long time regardless!)
Motherboard (I suspect bulging/leaking/discoloured capacitors!)

I can test the hard drive and MAYBE the PSU, but not the motherboard!
Thanks in advance!

Answer:eMachines 730 rebooting periodically

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My Winamp is running like a Chevette!!!
This habit of occasionally slowing down for a second or two before resuming normal speed again has only begun to happen in recent weeks, and annoys the hell out of me, particularly when I am trying to sing along to it.
Anyway, it's version 2.62 and I am running a '98 Windows with 128hp. Sure, it happens when the processor is working away, but also when it isn't. Funny, but I've turned off title scrolling and yet it still scrolls.
If anybody can point me to a solution to this little problem I will be very grateful.

Answer:Winamp slows down periodically...

Howw much memory does your machine have? How much is being used? (Use System Monitor with Swapfile In Use and Unused Physical Memory to determine that. Look at this link for instructions) I have seen this problem before when too much memory is being used. Did you recently upgrade Winamp?

[This message has been edited by YSB (edited 08-13-2000).]

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Recently, my PC sound output has become defective. The sound becomes distorted and garbled for a period of about 2-4 seconds occasionally. This happens about once in 5-10 minutes. I am pretty certain that this is not a speaker problem as the occasional distortion is present when listening from headphones.
I have not messed with any audio driver settings. The only significant changes that I made to the system before this problem started occurring was installing and reinstalling SuRun and installing Bullzip PDF Printer. What may be the cause of this problem and how can I resolve it?

My sound output is Realtek HD Audio Output

Thanks in advance for the help!

Answer:Sound Distorted Periodically

Welcome to Tech Support Guy.
If this problem here is on the same computer as your other topic here

to which I have replied.
You are better advised to address both issues on the same topic. OR to have one topic running and responded to, rather than trying to carry out various recommendations, for one, at the same time as another advisor is suggesting matters for the other problem.

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Hi guys. I have a problem with my windows.

It's kinda hard to explain but as I wrote on the title, my windows is freezing periodically. It just happens every 1~2 minutes, and the freezing lasts about 1~2 seconds.

And curiously, during that freezing, when I see processes tab on taskmgr, all cpu usage is dropping to 0% except system idle process. In other words, contrary to most freezing, which the cpu usage of some processes goes 100%, this problem is just opposite situation.

I can't figure what is wrong. I used KAV 7.0 to scan my whole PC if there's any viruses, but it says it's all fine. I removed some spywares by AdAware but it doesn't helped my situation. And, there were no suspicious processes when I looked into taskmgr.

What should I do? I don't wanna format my pc..

Please help me.

Intel E2140 (Dual Core)
GeForce 6600 GT AGP
Seagate 7200.10 SATA HDD
Windows XP SP2

ps: Sorry for my clumsy english. I'm living in Japan so I can't speak english well. Please tell me if there's any sentence that is hard to understand.

Answer:Windows is freezing periodically

You might check your event viewer for clues. Maybe something useful was captured in the System or Application logs.

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Computer is freezing up for this user at various times. They may be using an application when it locks up, or they could be returning to use the computer and it has froze up while they were away. The Task Manager appears to be unavailable. I originally thought a program was crashing or hung up in memory and was going to have them kill the process. No luck. I've also had them try choosing Log Out, and it will get stuck indefinitely during the log off process.
I've ran Malwarebytes program on the computer, however we were unable to get the update to run; it fails every time.
While the user was running through the document supplied on this forum, she received an error message about her Firewall: "Windows Firewall setting cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) service?"
I need another opinion.

Let me know if I can supply any more information, and thanks in advance.


Answer:Computer Periodically Freezes

Hi,My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Under the Custom Scans/Fixes box at the bottom, paste in the following bold text.
Push the button.Two reports will open, copy and paste them in a reply here:OTL.txt <-- Will be openedExtra.txt <-- Will be minimizedThen please post back here with the following logs: OTL.txt Extra.txtThanks

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My internet stops working constantly, sometimes after 5 minutes of use, or sometimes after hours and hours of use. I am using a cable modem (Toshiba Cable Modem PCX2200) and a wireless router (Trendnet 54Mbps 11g Wireless Router TEW-432BRP). When the internet goes out, the data light on the modem goes completely off and doesn't flash at all.

However, all laptops connected to the network DO stay connected to the network - the internet just doesn't work....does this mean the problem is in the modem and not the router?

I've called my cable provider and they said there's nothing wrong with the connection. I've tried restarting my modem and reinstalling all the software...nothing seems to work. Please help!

Answer:Internet Disconnects Periodically

Sounds like a faulty modem, see if you can get them to replace it.

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Hello U all!
Hope you can help me.
I have the following :

ISP Comcast
Modem D-link model DCM-202
Router Linksys wireless-G broadband router model WRT54GS v.2
system info:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 Processor 3000+, x86 Family 15 Model 31 Stepping 0
Processor Count: 1

I have a total of three computers; two are wired and one is wireless; not to mention a phone line that uses a internet phone adapter which is Linksys model PAP2T.

Anyways I seem to loose connection to the internet once an a while like every one or two weeks .I some times loose it for a couple hours and some times for days.
This only happens to one wired PC which is the one with the system info above. All other computers are fine including the phone.
Here's the thing , I've called my ISP and dealt with there steps to solve the issue and have given up with no positive results.
Whenever this happens I go to my networks

try to disable 1334 connection and local area connection 4, resulting in a freeze on both.I also have tried clicking on the repair tab and all it gives is a failed to renew IP address.
I have to restart my computer to see any improvement.I have also tried some other commands like the ping thing and release Ip and others but nothing.I feel like there's ether a software issue or something internally is screwd up...But Im not an expert! That's why I'... Read more

Answer:Internet lost periodically

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I've had this problem for months, but it was only every hour or two so it was fairly tolerable. (It would start working as soon as I disconnected/reconnected (I usually used a button on my laptop))

At the moment, my laptop doesn't stay connected for more than a minute, it seems.
There might be some physical damage from a long time ago, but I'm not sure. This laptop also crashes a lot so there might be some corrupted stuff or something.

I looked for updated drivers, but going through device manager says it's up to date and checking the acer website says that the network drivers are included in 7 and so doesn't have them available for download.

(Here's ipconfig/all logs)

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ippikiryu
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.invalid

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : domain.invalid
Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
Physical Address. . . . . . . . . : 78-E4-00-6D-C6-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c598:6f83:a261:2b8%12(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtain... Read more

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Up until now, my wired connection to my modem has been flawless. Recently I have been experiencing periodic connection drops. This is most noticeable when I play multiplayer games. I use Comcast ISP. Can anyone help with this?


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Tim and James Gibson>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Ash_Williams
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . :

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 06-25-D3-C2-DD-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114 PCI-E Ethern
et Controller
Physical Address. . . . . . . . . : 90-E6-BA-A1-37-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:558:6012:1e:50ac:c02a:1ecc:7df5(Pref
Lease Obtained. . . . . . . . . . : Saturday, July 14, 2012 2:37... Read more

Answer:Connection drops periodically

Hi, kingDistruct. I am experiencing similar problems. Mine hasn't been solved so far. Hope you get rid of your problem soon.

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Hi,I've been getting the same popup appearing every couple of days. Its unlike other popup issues that I've had because it doesn't happen all the time. Do I have a problem here? Logfile of HijackThis v1.99.1Scan saved at 12:01:38 PM, on 8/7/2007Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\RUNDLL32.EXEC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exeC:\WINDOWS\System32\hphmon05.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exeC:\PROGRA~1\Grisoft\AVG7\avgcc.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Palm\HOTSYNC.EXEC:\WINDOWS\system32\... Read more

Answer:Popups Appearing Periodically

Welcome to BC

When do you get the popups??? When browsing or not?? Thanks.

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Running on TWC and have replaced their modem, the cable to the router and the router. The current modem is Ubee DDM3521 and the router is Cisco 2500. About every 10-15 minutes the internet stops working then without any action it starts functioning again. This occurs for everything attached to the router (wired and wireless) TWC says that they do not record any drop in communications. We are using 192.168.15.x for the LAN which previouosly used a Vonage. We have OOMA attached to the router. Suggestions would be appreciated

Answer:losing internet periodically

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Over the past few weeks or so I have begun to notice that my connection will randomly become really slow for a hour or so before returning to normal. I have checked the other devices in my house to confirm that none of them are downloading, torrenting, streaming, or otherwise hogging the bandwidth during these times. The most recent one occurred while I was playing League of Legends and the ping in-game was varying between 87 and 3000+ as well as skype dropping in and out of the call.

The router I use is the Motorola SurfBoard SB6141 and the modem is a Netgear N750

Here are the router logs from today, during which it occurred multiple times:

[Admin login failure] from source, Saturday, Aug 23,2014 22:42:44
[DHCP IP: (] to MAC address 0C:30:21:0E: D3:3E, Saturday, Aug 23,2014 22:35:26
[DHCP IP: (] to MAC address 0C:30:21:0E: D3:3E, Saturday, Aug 23,2014 22:34:26
[Service blocked: ICMP_echo_req] from source, Saturday, Aug 23,2014 22:28:28
[LAN access from remote] from to Saturday, Aug 23,2014 22:27:03
[Service blocked: ICMP_echo_req] from source, Saturday, Aug 23,2014 22:23:57
[Service blocked: ICMP_echo_req] from source, Saturday, Aug 23,2014 22:18:30
[Service blocked: ICMP_echo_req] from source, Saturday, Aug 23,2014 22:18:29
[Service blocked: ICMP_echo_req] from source, Saturday, Aug 23,2014 22:18:28
[Service blocked: ICMP_ech... Read more

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Have WinNT network with Win95 workstation - everyonce in a while one workstation seems to log itself off the network. The workstation in question does have access to Internet/email (using Int. Exp browser); the other workstations do not and don't have this problem. I don't know if that is related or not because if I am logged on to the network then do internet or email I seem to be fine after I log off - but somehow, perhaps hours later I go to access a network application and fine I am no longer on the network. Any ideas?

Answer:Periodically Disconnecting from NT network

How "missing" is the network? Do you have mapped drives that don't work? Network Neighborhood goes from full to empty?

What protocols are you using?

Get free stuff and help out a poor computer tech:

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I bought this desktop in January 2016, but haven't used it much until recently (it took me awhile to migrate data from my old computer onto this one). The computer works great.  However, the computer periodically freezes for no reason.  I look in the event viewer and don't seen anything unusual. My serial number is: 2MD55203RZ.  I have over 2 years of support remaining.

Answer:Computer periodically freezes

Hello, Thank you for posting in the HP support forum. Welcome ! I asked for a moderator to remove your serial number as this is a public forum. The serial number is considered somewhat private info and for security reasons you should not provide to in a public places. Thanks for your understanding!  Re. your issues - let's test for hardware problems first.Please, watch this video >> your computer and test for hardware issues using the UEFI option.Perform quick system testPerform component tests and test Memory (RAM), HDD and system board* Note - video is for notebooks but should be similar for desktops. Let me know the results. If all tests pass, this is good news. Let's concentrate on software. What is your WIndows that you run now?Is Windows fully updated ? It may be downloading/installing updates in the background and this may cause some freezing.Please, check it is fully updated.  >> I need to know what software is installed on your machine and what runs with it.Download Trend Micro's HiJackThis app: Save and run the exe file. 1) Click on "Do a scan and save log file" buttonAfter scan, if a log file pops up in Notepad - that is excellent. If not, choose "Save log" button and choose to save the log file somehwereThe log file - open it, choose "Select All" (CTR + A) , then copy it and paste it all here in your next reply.... Read more

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hello. i have this problem with my other computer that it freezes periodically (sometimes even after rebooting it again). and nothing else helps but rebooting the computer again. then i can work with a limited time and again the pc freezes. what may cause this kind of behaviour? i have Win XP Pro Corp and have run all the reg cleaners and system checkers and spyware removers but nothing seem to help. if anyone can help me out, please dont be afraid LOL. these are the specs of my pc can you help me please?

CPU Properties:
CPU Type AMD Duron, 650 MHz (3.25 x 200)
CPU Alias Spitfire, Athlon Lite
CPU Stepping A0
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 64 KB (On-Die, Full-Speed)

CPU Physical Info:
Package Type 453 Pin PGA
Package Size 4.95 cm x 4.95 cm
Transistors 25 million
Process Technology 6Mi, 0.18 um, CMOS
Die Size 100 mm2
Core Voltage 1.6 V
I/O Voltage 1.6 V
Typical Power 24.5 - 37.2 W (depending on clock speed)
Maximum Power 27.4 - 41.5 W (depending on clock speed)

CPU Manufacturer:
Company Name Advanced Micro Devices, Inc.
Product Information,30_118,00.html

CPU Utilization:
CPU #1 3 %Click to expand...

and the sensors at this moment:

Sensor Properties:
Sensor Type VIA 686 Internal
Sensor Access ISA 6000h

Motherboard 32 °C (90 °F)
CPU 29 °C (84 °F)
Aux 24 °C (75 °F)

Cooling Fans:
CPU 5579 RPM

Voltage Values:
CPU Core 1.48 V
+2.5 V 0.14 V
+3.3 V 3.18 V
+5 V 5.08 V
+12 V 11.99 VClick to ... Read more

Answer:compter freezes periodically

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Running windows XP on my desktop.

For about the last week, the cpu with peridically freeze. Sometimes it will happen when I am using an application, other times it will happen when I am away from the computer and the screen saver will not come on, the cpu will just freeze?

One time when it happened, I turned the power off and then back on. The computer booted up, but the times wass of, and the date was something like Novermber 2003!

During hte last start up, I used the "last good setting" thing, but seem to be still having problems?

Any ideas?


Answer:computer periodically freezing

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Every so often via computer shuts down by itself and restarts a few seconds later where it was. It's not doing a complete reboot. I have an HP media Center PC with windows XP. Any ideas what would cause that are how to stop it? Thank you

Answer:Computer shuts down periodically

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My system has been experiencing severe slowdowns. Originally I noticed this only when I was on the net. Now this has spread to offline use of varied applications.

I use Firefox 9.0.1 and have tried Safari 5.1.2(7534.52.7) and IE 9.0.8112.16421 with the same result. The program shows as ?Not Responding? but eventually responds.
Can?t get task manager to open when this is happening, but it is available after the fact.

My operating system is Win 7 Pro with auto updates on. I use Kaspersky 2011 with definitions auto updated. I have used Malwarebytes MBAM updating it before running. At first if found no infections. At this point I used my system to scan my son?s hard drive via a usb interface. His system was significantly infected and I felt I was safe going thru the usb interface. My system was infected thru that connection, but Kaspersky and then MBAM scans seemed to clear my system up. No, I didn?t write down what they found and have since uninstalled MBAm and run the cleanup app then reinstalled it. Yeah, I know I should have recorded the infections it found.

Now my system has had a couple Blue Screens of Death episodes and it is spreading to a laptop ( now experiencing the BSOD) Windows_Service_Exception as best as I can remember. Happened again as I was typing this in.

Kaspersky and MBAM indicate the system is clean, but still getting the slow downs and BSOD.

Any help would be greatly appreciated.

Answer:System periodically stalls

Welcome aboard Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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Workstation running Win XP SP3. I thought the culprit was the video drivers and updated it yesterday. It just happenned again. Here's a copy of the Windbg analysis for today's mini-dump:
Microsoft (R) Windows Debugger Version 6.9.0003.113 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [Mini061208-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*c:\windows\symbols*
Executable search path is: C:\Windows\I386
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp.080413-2111
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
Debug session time: Thu Jun 12 14:35:14.268 2008 (GMT-7)
System Uptime: 0 days 2:19:07.651
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
Unable to load image s3gnbm.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for s3gnbm.sys
* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 10000050, {f7028c00, 0, f72006d8, 0}

Could not read fau... Read more

Answer:Computer rebooting periodically, need help

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Friends -

My CPU is bogging down at 100% every few minutes, with no explanation.
The bog-down lasts about a minute, then reverts to a more normal % usage. During the bog-down, no keybaord or mouse interrupts are recognized. When looking at the Task Manager during a bog-down, there are not any phantom processes indicated that would be burying the CPU, yet the graphic shows CPU usage pegged at 100%.

Here is the background on the system.

I am running a Compaq Presario desktop with a P4 1.6 GHz CPU and 768Meg of RAM. The OS is Windows Home XP with SP2 (no issues in several months of use). All Windows security updates are current. Hard drive is 40 gig, with about 6 gig unused. I have a 120 gig external hard drive connected to the desktop via USB 2.0 with firewire connection. Anti virus is McAfee (up to date sig file with current complete scan negative for viruses), and I am running an up to date Zonealarm for home network purposes. This desktop is attached to the network via std Ethernet cable. SpyBot S&D is used regularly, and my regular browsers are Netscape 7.2 (including email), and Mozilla Firefox.

Per an earlier thread from this website ("CPU Usage Pegged at 100%"), where the user described a very similar set of circumstances to mine, it was suggested by a senior tech expert to post the logs from (1) an Ewido (safe mode) security scan, and (2) a "Hijack This" security scan. The user was able to get the issue resolved thanks to some scrutiny of tho... Read more

Answer:CPU Usage Periodically Spikes to 100%

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Hi, ALL,
I have an issue with my dad's computer. Periodically it drops connection to the Internet.

It is a laptop, and it is connected wirelessly to the unsecured AP.

I tried to run the "Read and Run Me First", but AFAICT everything came back clean.

Could you check the logs to support my findings?

Also what might be the problem in this case?

Thank you.

Answer:Periodically connection dropped

And the last log.

Thank you.

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iexplore.exe pops up in my task manager when I am not using it. When this happens, it takes the focus off of the current screen I am using if I don't pay attention. So if I am writing an email, and not paying close attention, it acts like I clicked off of it. I watched task manager and saw iexplore.exe poping up every time this occurred. I followed the 8 step procedures and it is still happening. I attached my log files for any help or assistance you can provide. Thanks so much.

Answer:Iexplore.exe runs periodically?

sounds like you have MS Autoupdate enabled

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