Computer Support Forum

Loss of control panel, cannot access any properties denied access tocontrol functions

Question: Loss of control panel, cannot access any properties denied access tocontrol functions

Hi, looking for any help with no control panel and many other issues. Previously had some malware and also some virus apparently was removed a long time ago but still I have no access to many functions although I can use the internet. Below is a current log thanks!
Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 20:01:13, on 3/3/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\timbuktu pro\tb2launch.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\program files\timbuktu pro\minitb2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\CyberDefender\Registry Cleaner\CDregclean.exe
C:\Program Files\CarMD\CarMD.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TLogonPath] "c:\program files\timbuktu pro\minitb2.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Konrad-Personal\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [CyberDefender Registry Cleaner] C:\Program Files\CyberDefender\Registry Cleaner\CDregclean.exe
O4 - HKCU\..\Run: [CarMD] C:\Program Files\CarMD\CarMD.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Timbuktu Pro.lnk = C:\Program Files\timbuktu pro\tb2start.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01118F00-3E00-11D2-8470-0060089874ED} (SupportSoft RemoteControl Class) - http://symantec.atgnow.com/sdccommon/download/ssrc.cab
O16 - DPF: {01119400-3E00-11D2-8470-0060089874ED} (SupportSoft Listener Control) - http://symantec.atgnow.com/sdccommon.../sprtctlln.cab
O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework...ex/TmHcmsX.CAB
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://navigatela.lacity.org/download/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1229740999484
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1229740889500
O16 - DPF: {A78856A6-334B-43AF-96F5-58574005910D} (CEinstaller Object) - https://secure200.ipixmedia.com/code/Einstaller.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Tb2 Launch (Tb2Launch) - Netopia, Inc. - c:\program files\timbuktu pro\tb2launch.exe

--
End of file - 10765 bytes

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Preferred Solution: Loss of control panel, cannot access any properties denied access tocontrol functions

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I am getting a message "error loading C:\WINDOWS\system32\shell32.dll Access is denied.I put a fresh copy of windows on 2 or 3 days ago and I thought everything was clean. Any ideas what could be causing this to happen?

Answer:can't access functions in control panel

Could be Commodo click here

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attempting to install webcam....windows 98 does not recognise when connected....if i go into start>settings>control panel and try to access either "add/install new hardware" or "system" nothing happens.any ideas please ?

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Windows Vista 6.0 SP 2IE 8Dell Inspiron 1525For the last couple weeks, I haven't been able to access the Windows Update page, or many other control panel functions. If I click on Windows Update, Backup and Restore Center, or Security Center (among others), nothing at all happens. I've tried to go to the Windows Update webpage, and it looks like it will open, then immediately closes. If I go to the Microsoft Update page, it's completely blank. No error codes or anything, just blank. Also, on Facebook, I can't "like" anything, or comment on someone's status. Several of the games aren't working either.Probably not coincidentally, at about the same time, I started getting a message at startup saying something (I don't remember the exact phrasing) about reverting back to the original theme due to a conflict with another program, and also one that says "Runtime Error - Program: C:\Program Files\Dell|Media Direct\PCMService.exe" stating that the application has requested the runtime to terminate it in an unusual way. When this started, I was running AVG Free, not sure which version. When an AVG scan didn't pick anything up, I switched to Norton 360, which didn't find anything either, so I re-installed AVG Free 9.0. In addition to AVG and Norton, I've run Spybot Search and Destroy, Malwarebytes, Windows Defender (although I get an error when I try to update it). None of them have found anything. I did run a Hi... Read more

Answer:Can't access Windows Update or many Control Panel functions

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

12 more replies
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Windows Vista 6.0 SP 2
IE 8
Dell Inspiron 1525

For the last couple weeks, I haven't been able to access the Windows Update page, or many other control panel functions. If I click on Windows Update, Backup and Restore Center, or Security Center (among others), nothing at all happens. I've tried to go to the Windows Update webpage, and it looks like it will open, then immediately closes. If I go to the Microsoft Update page, it's completely blank. No error codes or anything, just blank. Also, on Facebook, I can't "like" anything, or comment on someone's status. Several of the games aren't working either.

Probably not coincidentally, at about the same time, I started getting a message at startup saying something (I don't remember the exact phrasing) about reverting back to the original theme due to a conflict with another program, and also one that says "Runtime Error - Program: C:\Program Files\Dell|Media Direct\PCMService.exe" stating that the application has requested the runtime to terminate it in an unusual way.

When this started, I was running AVG Free, not sure which version. When an AVG scan didn't pick anything up, I switched to Norton 360, which didn't find anything either, so I re-installed AVG Free 9.0. In addition to AVG and Norton, I've run Spybot Search and Destroy, Malwarebytes, Windows Defender (although I get an error when I try to update it). None of them have found anything. I did run a Hijackthis scan, but I have no ide... Read more

Answer:Can't access Windows Update or many Control Panel functions

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

6 more replies
Relevance 79.46%

My mother-in-laws computer is fubar right now. I cannot access the control panel or any properties and the popup message says:

"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

She is the administrator so this is definately a virus/spyware problem. Running AVG, Trend Micro, and Windows Live One Care did not take care of the problem.

Here is the HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:38:17 PM, on 12/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Micro... Read more

Answer:No access to control panel or properties...

Download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
...
--------------------------------------------------------------------

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
 

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Relevance 79.46%

Hi, I am new to this forum but I have a real problem other advice has not helped. I am operating a Windows XP Dell PC with Broadband access from Comcast. In the last 3-4 weeks we have seen a degradation in the speed of the PC and plenty of annoying pop-ups every 5 minutes. We have also found that Google is trying to take over the Homepage from our default Comcast Homepage. It's a real mess. What I need is instruction to get back Administrator Privileges, access to control panel et al. Then we want to stop the annoy pop-up telling us we have a "Windows Security Alert" box indicating we had a serious infection and need to download some software. I have followed your instruction and downloaded the software recommended that includes: Ad-Aware, Spybot, Super-Antispyware-Free Edition, Windows Defender and the personal firewall Bitdefender. I have run the scans in Safemode as recommended and have downloaded the Hijackthis software and ran the scan. Attached is the file. I also attempted to attach a PowerPoint slide of the Pop-up "Windows Security Alert" box but got a message from Sygate saying an outgoing was being blocked??? Don't I have a choice to change the action?Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:48:31 PM, on 11/14/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon... Read more

Answer:Need Help With A Pop-up And No Access To "control Panel", "add/remove Programs" Or Other Administrator Functions.

Hello VTSkeeter, I hear it is snowing in VT. It looks like you have several nasty infections on this computer, so this will take a while to remove all the malware. Download: DelDomains.infhttp://mvps.org/winhelp2002/DelDomains.infTo use: Close all open browsersRight-click DelDomains.inf and select: InstallNote: this will remove all entries in the Trusted Zone and Restricted Zone. I see you are running Teatimer.Please disable it because it can interfere with the changes we will make on your system.If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it. How to disable TeaTimer during HijackThis CleanupWhen everything is done and your log is clean again, you can enable Teatimer again.We need to disable your Windows Defender Real-time Protection as it may interfere with the fixes that we need to make. Open Windows Defender. Click on Tools, General Settings. Scroll down and uncheck Turn on real-time protection (recommended). After you uncheck this, click on the Save button and close Windows Defender.After we have your computer clean it is very important that you enable Real-time Protection again.First, lets run ComboFix.If you have used Combofix before, please delete the version you have and redownload it again, because Combofix is being updated everyday. Disconnect from the Internet while running ComboFix. Temporarily disable any anti-virus and anti-malware real-time protection before performing a scan. They can interfe... Read more

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Relevance 79.46%

Hi, I am new to this forum but I have a real problem. others advice has not helped. I am operating a Windows XP compaq PC with Broadband access. In the last 3-4 days have seen a degradation in the speed of the PC and a annoying pop-up every 3 minutes . It's a real mess. What I need is instruction to get back Administrator Privileges, access to control panel at all.
Then we want to stop the annoy pop-up telling us we have a "Windows Security Alert" box saying " warning!potential spyware operation! your computer is making unauthorized copies of your system and internet files.Run full scan now to prevent any unauthorized access to your files". and then directs to"trustedantivirus.com"
i dont know any of my friends have downloaded it or not, but this annoying thing keeps on coming every 2 -3 min.
i tried to clean up using super- antispy ware. but there was no use

can anyone help me to get out of this mess and get control on my machine

Answer:Need Help With A Pop-up And No Access To "control Panel", "add/remove Programs" Or Other Administrator Functions.

Run through the following two fixes:How to remove the Smitfraud / Generic Zlob / Quicknavigate / Virtual MaidHow to Remove WinFixer / Virtumonde / Msevents / Trojan.vundo

3 more replies
Relevance 79.46%

Hi, I am new to this forum but I have a real problem. others advice has not helped. I am operating a Windows XP compaq PC with Broadband access. In the last 3-4 days have seen a degradation in the speed of the PC and a annoying pop-up every 3 minutes . It's a real mess. What I need is instruction to get back Administrator Privileges, access to control panel at all.Then we want to stop the annoy pop-up telling us we have a "Windows Security Alert" box saying " warning!potential spyware operation! your computer is making unauthorized copies of your system and internet files.Run full scan now to prevent any unauthorized access to your files". and then directs to"trustedantivirus.com"i dont know any of my friends have downloaded it or not, but this annoying thing keeps on coming every 2 -3 min.i tried to clean up using super- antispy ware. but there was no use can anyone help me to get out of this mess and get control on my machinehere is my hijakthis.logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:42:14 AM, on 29/11/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program F... Read more

Answer:Need Help From A Pop-up And No Access To "control Panel", "add/remove Programs" Or Other Administrator Functions.

Welcome to the BleepingComputer HijackThis Logs and Analysis forum aarya My name is Richie and i'll be helping you to fix your problems.Your version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.3. Click the "Download" button to the right.4. Check the box that says: "Accept License Agreement".5. The page will refresh.6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.7. Close any programs you may have running - especially your web browser.8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.10. Click the Change/Remove button.11. Repeat as many times as necessary to remove each Java version.12. Reboot your computer once all Java components are removed.13. Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.Download SDFix.exe and save it to your desktop:http://downloads.andymanchesta.com/RemovalTools/SDFix.exe* Double click on SDFix on your desktop,and install the fix to C:\ Please then reboot your computer into Safe Mode by doing the following:* Restart... Read more

16 more replies
Relevance 78.59%

As the title says, I have no access to the control panel (non-existent in my start menu) and when I try to access properties it says I don't have privileges to access it. I also don't have privileges to access the control panel it says.

The computer only had one user, which was mine and I was admin. I'm was getting some annoying pop up messages that announced an anti-virus but then I ran SUPERAntiSpyware and it was solved.

After I ran the Smitfraudfix, I had the control panel in my start menu and I could open it but I couldn't access a lot of the icons in the control panel. After it rebooted, and I started running SUPERAntiSpyware I noticed control panel once again disappeared from the start menu.

I tried to run Smitfraudfix again but it said something along the lines that the "administrator locked the ability to edit the registries" (rough translation from Spanish).
Here is my Rapport.txt after the second (and third time) I tried to run it in safe mode:

SmitFraudFix v2.242

Scan done at 14:01:59.31, Mon 10/29/2007
Run from J:\Documents and Settings\Miguel\Escritorio\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Versi˘n 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»... Read more

Answer:No access to the control panel and properties of My Computer

14 more replies
Relevance 78.59%

Right Mouse selection on Widows symbol gives usual menu, select Control Panel gives Windows busy symbol. After several seconds Message -- techo details + The remote procedure call failed.

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Relevance 78.01%

This may need to go under the WindowsXP subforum, but it seems to have started out with adware problems. I had been infected with one of the Cool Web Search variants recently, which kept changing my about:blank homepage. I managed to get rid of that with CWShredder.
Now, however, I can't access any of my Control Panel features. I've run HT and Spybot, but don't see anything suspicious left. I've gone through the Registry manually, but again, nothing that looks out of the ordinary.

Searching the Web for this problem, I only came across similar problems from people running Win98; they were told to reinstall rundll32.exe from their cab-files. However, I'm using XP and that solution doesn't work.

Does anyone have an idea how to solve this?
 

Answer:Access to Control Panel denied

16 more replies
Relevance 78.01%

my friend has a virus and i'm trying to help him out
there is no control panel icon in the start menu
going through the Run command to get to the control panel does NOT work
trying to open it through MS-DOS does NOT work
not sure what else to do
please help me out!
any suggestions would help
any programs (preferably free) that get rid of malware/spyware etc.
thank you kindly

Answer:Control Panel Access Denied

Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.

Note:

DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts


If the following message from DSS appears, please click on "Yes" to allow it to download HijackThis, if you don't already have it.



Allow DSS through your firewall to download HijackThis by clicking "OK"




DSS has installed HijackThis, and placed a shortcut on your desktop. Click "OK" to allow the scan to continue.




.
When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <-this one will be minimized
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt here.
Please attach extra.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create ... Read more

4 more replies
Relevance 78.01%

When I try to open any of the programs in the control panel I get a message that says 'access denied'. I run windows 98. help please as I want to uninstall some progams .

Answer:Access denied control panel

click hereclick herefor some suggestions; You most likely have A variant of the CoolWebSearch on your system. Download and run from your desktop CW-Shredder , hit the scan button then the fix button, let it run and fix what it finds. Next you have to replace your version of control.exe, that files is located in your Windows folder (C:\Windows). The file that is there now is a bogus file - delete it if the Shredder hasn't already done it for you. You can get a fresh copy from your Windows CD , restore disk, or cab files. It's in a folder called Win98 for Windows98 or Win9X for Windows ME. For Windows 98 - look for Win98_44.cab. Windows ME, look for Win9X_16.cab. You can also download it here: Control.exe for Windows ME Control.exe for Windows 98. If after doing that you still can't get into the control panel, download HiJackThis and run a scan of your system. Check entries 05, 06, and 07, if they exist, have HJT fix them, reboot, see if the system is OK now. HiJackThis-Explained You should also download and run SpyBot to get rid of the rest of the junk on your system, just make sure you update it first. Install SpywareBlaster to prevent problems like this<---this is important! MrC

2 more replies
Relevance 78.01%

friend's computerno control panel icon in start menuwhen i type in control in the Run command i get a pop up basically saying access deniedif i try and go through DOS i get the same pop updef. a virus or somethingdon't know what to do!!!PLEASE help me out so i can help himany help will be appreciated thank you

Answer:Control Panel Access Denied

Heres your answer me friend..http://support.microsoft.com/kb/q221153/

6 more replies
Relevance 78.01%

Dell P4 Winxp home wifes PC and has a thousand things loaded on it haven't had a current Antivirus software in years though i would be the good guy and get Norton 2008 two weeks later all _ _ _ _ breaks loose. I first get a popup that reads Windows Security Alert " Warning! potential Spyware Operation! so i google the problem ran across your form and read the one from MFD NC about how to fix it followed his instruction and it got rid of the popup. I did not notice at the time that my control panel was missing and that i get admin restriction on half of my applications and that there is some restrictions IE and will not let Norton do updates I need some expert help here is my Hijackthis log any help would be greatly appreciated

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:52:52 PM, on 10/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\$sys$filesystem\$sys$DRMServer.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\WINDOWS\CDProxyServ.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOW... Read more

More replies
Relevance 77.43%

Hi,
I have a friend with a computer running Windows98SE, he has been trying to setup broadband but everytime he tries to get into control panel/network properties he receives the error message ' Access is denied ', he has tried start/run and typing in 'control netcpl. cpl' to try and open network properties but it is saying that there are missing DLL files, can anyone tell us what has happened here and if there is a solution to the problem other than re-loading windows, any help would be appreciated..........Thankyou!
 

More replies
Relevance 77.14%

Hello.

I seem to have the same exact issue as several others here.

A couple weeks ago, I started getting these "warning! potential spyware operations..." and then I noticed that my control panel is simply gone, and that I'm locked out of certain operations such as "view system information" under My Computer.

I have a feeling that an expert will recommend I download HJTInstall.exe, then post the contents of the log so that he/she can analyze it and tell me what to do next?? I replied similarly on another thread expressing the same problem but thought it might be more effective if I started my own thread.

Please excuse my inexperience! I'm brand new to the forum and the sort of problem that brought me here.

Cheers.
 

Answer:HELP: warning! pop-ups, no control panel, loss of access to certain operations

9 more replies
Relevance 77.14%

Hello.

I seem to have the same exact issue as several others here.

A couple weeks ago, I started getting these "warning! potential spyware operations..." and then I noticed that my control panel is simply gone, and that I'm locked out of certain operations such as "view system information" under My Computer.

I have a feeling that an expert will recommend I download HJTInstall.exe, then post the contents of the log so that he/she can analyze it and tell me what to do next?? I replied similarly on another thread expressing the same problem but thought it might be more effective if I started my own thread.

Please excuse my inexperience! I'm brand new to the forum and the sort of problem that brought me here.

Cheers.
 

Answer:warning! pop-ups, no control panel, loss of access to certain operations

7 more replies
Relevance 76.56%

I got some type of virus a few days ago that has changed my administrative priviledges. Initially I was not able to access task manager or the registry. Now I cannot get into my control panel. The viruses that Norton has caught are: backdoor.trojan (ksacre.exe), hacktool.rootkit (ksacre.exe), trojan.srizbi, trojan.spamthru, trojan.perfcoo, trojan.killav. Even though Norton says it cleaned them, they still pop up.

Here are logs for Hjt and Smitfraud

Logfile of HijackThis v1.99.1
Scan saved at 10:49:39 PM, on 11/28/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\CA\SharedComponents\CA_LIC\lic98rmt.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\oracle\ora92\b... Read more

Answer:Control Panel/Add Remove Programs Access denied

Please print these instructions for reference, as you will have to restart your computer during the fix.

Please download FixWareout from Here or Here.

Note: You will need to run this tool while having an Internet Connection. The tool will download other files while running.

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts.
If your firewall gives an alert, (because this tool will download an additional files from the internet), please don't let your firewall block it, but allow it instead.
You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
Once the desktop loads a text file will open (report.txt).
Please post the C:\fixwareout\report.txt ), along with a new HijackThis log into this topic.

 

1 more replies
Relevance 76.56%

I seem to have gotten some trojans, so far 2 of the trojans that have shown up on online virus scan are Agent.G and Dyfuca.m ...the trojans show they are uncleanable, I am unable to run programs, keep getting a popup message that is saying:
C:\Windows\System32\Autoexec.nt. The system file is not suitable for running ms-dos and microsoft windows applications.

I did some searcing around the boards, found a similar problem, tried the fix, but it didn't work.
I am unable to access much of my control panel, keeps telling me I don't have permission.
I am unable to delete some files, popup keeps telling me the file is in use and can't be deleted....I am running windows xp pro. Can someone please help me out with this?
Another thing also, I tried to download and run AVG but I keep getting the MS-DOS pop up that I mentioned earlier in the post.
 

Answer:Access Denied - Unable to open Control Panel

13 more replies
Relevance 76.56%

I got some type of virus a few days ago that has changed my administrative priviledges. Initially I was not able to access task manager or the registry. Now I cannot get into my control panel. The viruses that Norton has caught are: backdoor.trojan (ksacre.exe), hacktool.rootkit (ksacre.exe), trojan.srizbi, trojan.spamthru, trojan.perfcoo, trojan.killav. Even though Norton says it cleaned them, they still pop up.

Please help....Thanks.
 

Answer:Control Panel/Add Remove Programs Access denied

i cant help but will say you would probably be better off in the malware forum
 

2 more replies
Relevance 76.56%

I'm considering re-formatting my hard drive because my computer doesn't contain a lot of personal information and I have a virus that ravaged the computer (although this isn't a virus removal question). My question is if I do re-format my pc would it be likely that I'd get access to my cd drive back so I can re-install windows?

Some more info:

When I put a CD in nothing happens. However I can still boot from CDs.

Although "control panel" is removed from the "my computer" folder I can find it in the pull down menu in "network connections" but when I click it a message says "this operation has been cancelled due to restrictions in effect on this computer. Please contact your administrator."

When I press ctrl + alt + delete a message says "task manager has been disabled by your administrator."
Thanks a lot for any help.
 

Answer:Solved: access denied to control panel and cd drive

7 more replies
Relevance 76.56%

Hi guys. I think I have a serious problem with some malware here.

The symptoms are;

1) an error msg when I boot windows, something to the effect of;

"C/Windows/System32/print.exe - cannot be found / is not accesible"

2) I also cannot access the control panel as I get the following msg;

"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system Adiministrtor"

There are also a few suspect processes running- in particular one called "logo media translatedotnet server.exe" ...which had bad news written all over it

I have read about this problem elsewhere - and have ran AVG anti-virus - which found infected files and deleted them but did not remedy the symptoms.

I also updated Java as I read that this may have been the route of the problem

This is my Ma & Pas computer - so I dont know exactly when this happened or the likley source...

I would keep poking about but I feel that this one is over my head!

Please find the Hijack this log attatched

Thanks in advance

Steven
 

Answer:VIRUS WINAVXX (?) - denied access to Control Panel

Just realised the "logomedia.exe" file i refered to is linked to a translation program that my folks have installed, so may not be a problem.

Thanks
 

1 more replies
Relevance 76.27%

Hi All,

My control panel is available but when I try to access the items in control panel, I get the "restricted access...contact your security administrator" message.

Also every 5 minutes I receive a false windows security pop up saying "Warning! Potential Spyware Operation! Your computer is making unauthorized copies of your system and Internet files. Run full scan now to pervent any unathorised access to your files! Click YES to download spyware remove ..."

I've ran SpyBot and I have Norton 360 but to no avail. Also my Symantec LiveUpdates is never able to connect to the server.

Please Help...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:59:39 PM, on 9/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\printer.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptax... Read more

Answer:Loss Access to Control Panel and fake Windows Security Pop Up

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Next, please reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

A text file will appear onscreen, with results from the cleaning pr... Read more

3 more replies
Relevance 76.27%

I have recently been getting a fake Windows pop up alert stating : "Warning possible Spyware Operation! " on my computer and have no access to my control panel. It is literally gone...

I cant change the time, reg edit, or anything that requires access - i get a message saying i am restricted - but i am the administrator.

I also am getting a restricted message saying to contact my system administrator. I've run Mcafee Antivirus, Spybot, and Adaware with no luck to remove the pesky thing. Any help is appreciated.

Here is my Hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:29:44 AM, on 10/24/2003
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\Syst... Read more

Answer:Missing Control Panel windows xp home - restricted access from properties

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please start a new thread in our Virus/Trojan/Spyware forum along with the required logs

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Relevance 76.27%

I have recently been getting a fake Windows pop up alert stating : "Warning possible Spyware Operation! " on my computer and have no access to my control panel..... It is literally gone...

I cant change the time, reg edit, or anything that requires access - i get a message saying i am restricted - but i am the administrator. Oh and my desktop pic is not working as well.

I also am getting a restricted message saying to contact my system administrator. I've run Mcafee Antivirus, Spybot, and Adaware with no luck to remove the pesky thing. Any help is appreciated.

here is dds.txt:


DDS (Ver_09-03-16.01) - NTFSx86
Run by dave andrews at 5:20:25.98 on Sat 10/25/2003
Internet Explorer: 7.0.5730.11

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uDefault_Page_URL =
uDefault_Search_URL = about:blank
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
mSearch Bar = about:blank
uInternet Settings,ProxyOverride = localhost;*.local
uCustomizeSearch =
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: SysSupport.... Read more

Answer:Missing Control Panel - windows xp home - restricted access from properties/all

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

As you should have read here in Step 2 of our NEW INSTRUCTIONS thread:

Why we don't ask you to run ComboFix from the onset

As stated by the author of ComboFix:

ComboFix is a very powerful tool which when improperly used may render your machine to a doorstop.

------------------------------------------------------

One or more of the identified infections is a backdoor trojan.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read this: How Do I Handle Possible Identify Theft, Internet Fraud, and CC Fraud?

------------------------------------------------------

I n... Read more

13 more replies
Relevance 105.37%

Until earlier today I could 'rewind' 15 seconds on the MS Music Control Panel. Having 'updated' the App this functionality has been lost. You can either rewind to the start or the end. You have to use the slider if you want to rewind less. For transcribing a multi-hour interview that is in .wma format this is now highly inconvenient.

Any idea how I can retrieve a 15 second shift button again?

Many thanks

Andrew

Answer:Microsoft Music Update - Loss of Control Panel Functions

It doesn't appear the Xbox Music app has that functionality. You can send them feedback and ask for a feature request via the feedback link in the app.

I used to do transcribing. Did you ever try GOM Player? It's pretty good for that. It has great control over moving around within an audio file. you can go back or forward in 10 second, 60 second, and 300 second increments with the arrow keys. you can also slow down or speed up playback simply with the Z, X, and C keys. for example, if I want to slow down the speaker to 0.8X, I would double-tap the X key. If I want to slow down the speaker to 0.6X, I would tap the X key 4 times. If I want to resume normal 1X speed, I hit the Z.

4 more replies
Relevance 101.68%

On Windows7 Pro,  trying to run IIS.  The way I am used to execute is  on the browser "localhost".  I used to have the code in the directory  C:\inetpub\wwwroot.   Even before I copy,  I am hoping to see
the image IIS welcome page.  Once it is successful, want to copy the code as that was the way I used to do in Window XP.    However I am getting the following message.  I have administrator access to the machine and gave full permissions
to the folder  'C:\inetpub\wwwroot'.  Still the same message. 
Error message 401.3: You do not have permission to view this directory or page using the credentials you supplied (access denied due to Access Control Lists). Ask the Web server's administrator to give you access to 'C:\inetpub\wwwroot'.

Can someone help me to address this issue.  Thanks a lot in advance. 

Answer:Error message 401.3: You do not have permission to view this directory or page using the credentials you supplied (access denied due to Access Control Lists). Ask the Web server's administrator to give you access to 'C:\inetpub\wwwroot'.

Hi,


You can click the IIS hyperlink in my previous post or using this one

http://forums.iis.net/


Regards,

Vincent Wang
TechNet Community Support

19 more replies
Relevance 96.35%

Help...am with AOL dial up and usually browse the internet by minimising AOL browser and using IE. However yesterday stuck a Wanadoo info cd into my pc (bad move !) to get details of their broadband service and somehow I managed to install some software that has now reconfigured by interne access through IE.Basically, I now have a Wanadoo logo on my IE browser and can no longer surf the net once Ive connected through AOL dial up. I can only surf the net using AOLs browser.If I minimise AOLs browser and open IE, I get the following message :"ForbiddenYou were denied access because :Access denied by access control list"I tried removing the Wanadoo prog but it wont go away and tried reinstalling IE but same message comes up.Both AOL and Wanadoo help lines are useless and deny it is their problem- my guess is the nasty Wanadoo cd has corrupted or changed my orginal IE settings but cant work out what it has changedAny one knows whats going on ?

Answer:IE error msge:Access denied by access control list

Do you have XP / Me? If so, try a system restore.Or click hereRepair IE

2 more replies
Relevance 95.94%

I think, in trying to 'hide' files on my E-drive, I seem to have lost access to some files. System Restore will not go back beyond 4 May 2002 when I created the problem.
The symtoms include:

a) I have lost and cannot replace the Quick Launch Tool Bar although it is checked on the menue from the taskbar,

b) a number of shortcuts have disappeared from the start menue and All Programs list,

c) my favourites list has disappeared from I.E. but still exists because, when I try to re-create it I am told it is already there and do I want to over-write it and,

d) when I try to use online up-dates for Norton Security and Download Wonder the response is that the necessary file cannot be accessed
 

Answer:loss of access to key files and functions

Sorry, I should have of mentioned that my Documents & Settings on My Computer/BOOT C/ gives a message ' ic not accessible/ Access Denied
 

3 more replies
Relevance 95.94%

I am running on windows 10 and recently upgraded from windows 7. After having alot of problems with my files being read-only after the upgrade I decided to look at the security permissions and somehow accidentally removed myself as an owner to C:\ (I am the admin user) Clicking on C:\ results in access denied, going into advanced properties of the drive and trying to change any security setting results in the window freezing up for a while then saying access denied, no editor control.
I have tried going through command prompt in safe mode and entering NET USER Administrator /active:yes, NET STOP ProfSvc, access is still denied even in the command prompt on the new administrator user.
I have no idea what to do anymore, I've searched the internet for solutions and found nothing.

More replies
Relevance 95.12%

Hey, I get this message can't open access control editor. Access is denied when trying to change settings on C:. I cant get in to system restore, registry etc thanks for your help in advance.

Lee

Answer:can't open access control editor. Access is denied

Have you tried use system restore from DVD Vista?

Boot DVD Vista,choose language>>repair computer>>system restore?

3 more replies
Relevance 95.12%

I have a Netgear ADSL firewall router which works well with my existing network.I tried to add a new workstation. It can see the other workgroup files, but cannot connect to the Internet via the ADSL. It gets the titled error message.Where does this error message come from please? ... and how can I add the new workstation to this elusive list?regards

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Relevance 95.12%

I was upset that I couldn't save to my C drive so I started messing around trying to find a way. I deleted everythig in group or users names thinking I could just assign the Administrator. Now I can't access anything, I cannot run a system restore, I cannot do a cmd to Run as administrator, so on and so on. I have googled my eyes off trying to find solutions. When I click to run some programs I get "The parameter is incorrect".
 

Answer:Can't open access control editor. Access Denied.

Try safemode.

Tap F8 on boot. try a system restore from there

here is a page to help

http://www.ocmodshop.com/ocmodshop.aspx?a=992

joan
 

2 more replies
Relevance 95.12%

I have set up the brother in laws with a wireless router and the main machine works fine, Their ISP is AOL. On a Windows 98 machine upstairs the wireless network is connected and the router confirms the presence of this machine however the message appears as follows when we try to connect to the internet through IE.403 ForbiddenYou were denied access because:Access denied by control listI`ve read the KB316699 which says I should create a new connection to your ISP. Does that mean I have to install the AOL software and should I really need to?

Answer:Internet "Access Denied by access control list"

bump

5 more replies
Relevance 95.12%

I have passed on my 5-yr-old WinXP SP2 computer to a relative. Before passing it on, I uninstalled my Norton Internet Security and some other software packages, plus my Tiscali Broadband account. I also created a new user account (full admin rights) for my relative, and deleted my own account.I created an ordinary dialup account for my relative to access his Tiscali email account. For a few days the computer will be without an antivirus package, until he can get one installed.When I set the machine up at my relative's house, Outlook Express connected happily to his email account, and he has sent and received emails OK. However, when he tried to connect to the internet via IE, he got nothing but the following message: "403 Forbidden. You were denied access because: access denied by access control list."IE's Restricted Sites List is empty. Security settings are set to Medium. Spywareblaster automatic updates are working normally. I even tried turning off Windows Firewall, but the problem remained.Could this be anything to do with the fact that he currently has no antivirus software?Any advice on this problem would be gratefully received. Thanks.

Answer:Website access denied by access control list

Look here click hereFounmd by typing 403 Forbidden into Google

10 more replies
Relevance 95.12%

I accidently changed the file settings on my laptop and locked myself out of the C:.
I cant do a system restore or enable administrator.

There are no other Administrators on my pc. If you need any other information just ask me please

Lee
 

Answer:Can't open Access control editor. Access is denied.

Im running on vista home premium btw
 

3 more replies
Relevance 93.48%

This is the error message i get when opening internet explorer, what is wrong please?

Answer:Access denied by access control list.

click hereNoldi

4 more replies
Relevance 93.48%

hey everyone

I was just wondering if anybody could spare some time to help me out with a problem
we have set up a network in our house with the use of a hub and router...we have broadband connected to NTL....with six computers connected

However one of our flatmates computers gives this error message when she tries to use IE: 'Forbidden, You were denied access by access control list'

She uses win XP..

She can still use messenger which shows the connection to her comp is fine... I have had a search around the net with no luck...something to do with her ISP connection although our ISP is well NTL i think..... i just plug and played this computer, no CD or anything...

any help would be hugel appreciated

thanks

dave
 

Answer:access denied by access control list

10 more replies
Relevance 93.48%

I have installed the BT home hub (British Telecom) There are two user accounts on my pc. I am the administrator, and have no problems using the connection to the hub (either wirelessly or by cable) at all!

I do however, have a problem with any other user been able to connect to the internet. I have tried making them and "Administrator" too, and I get the same error message:

Forbidden

You were denied access because;
Access denied by access control list.

My reasoning told me that it might be a software problem, as a dial up connection, and a standard broadband cable connection all worked peviously with the two "Adimistrator", and "restricted" user accounts.

I spoke to BT who decided that it was a microsoft issue...microsoft UK want to charge me ?49 to help as my XP Home Edition wasn't bought from them, it was pre-installed. I contacted Time Computers for help from them, though I am utterly dissapointed in them...I am a novice computer user, but I recognised that my ?1 per minute technical help call was ludicrous...DON'T USE IT! They spend 5 mins getting and checking your details!

1, Since when has creating a shortcut to a connection ever "lifted" an access denied?

2, I was also told to delete the accounts that were not allowed the access. They told me to click on save files, after I had started to delete the account...they got mixed up with the order of how things are done! Luckily I got it halted!

3,... Read more

Answer:Access denied by Access control list

Hi Scudda, welcome to TSF..

apologies as i'm not familiar with the BT Home Hub system.....is there any software installed on the computer to enable it's operation?

15 more replies
Relevance 93.48%

Why am i getting this message when i open internet explorer and what can i do to gain access?

Answer:Access denied by access control list.

click here

1 more replies
Relevance 93.48%

Hello,

I had to rebuild my PC a week or so ago and now cannot access a website that I have always been able to access before.

I keep getting a message saying "Forbidden. Access denied by access control list" but there is absolutely nothing within my access control list restricting this site.

I then went in and added the URL as an allowable site within the access control list thinking that might help and I'm still forbidden from accessing the site.

I've cleaned out my cache and ran Ad-aware to see if that would help and still nothing.

Any suggestions?

Thanks very much.
B.
 

Answer:Access denied by access control list.

Do you have a firewall running, the ACL within the firewall might have the URL listed.
 

3 more replies
Relevance 93.48%

Hello,
I'm new here, and bear with me, I'm trying to be as helpful as possible, but I'm not the best at following some of this language.

Here's the deal, I've recently encountered a virus that mostly crippled my computer by bogging it down with pop-ups. I've downloaded the following software to help eliminate that:

A-squared free
Ad-Aware
AVG-Anti-Spyware

I'm not sure what the difference is in them, but I've ran them all, in normal mode and in safe mode and since then the pop ups are gone. We get one pop up now, that looks like it's a windows message saying that there is unauthorized activity in effect on the computer and to download this spyware software. I ignore it every time.

The main problem I'm encountering now, is that I have restrictions on accessing my control panel. Even when trying to access it through right-clicking on the desktop, a message pops up saying "Operations have been cancelled due to restrictions in effect on this computer. Please contact your system administrator."

Also when rebooting the computer, another message is popping up (as of today) stating that Windows cannot find C:windows\system32\printer.exe.

Please let me know what you need to start out this process of getting my computer back to normal!! Thanks for your help in advance.
 

Answer:Solved: No access to control panel - no access to anything, period!

16 more replies
Relevance 91.84%

Hello
 
I have recently installed WDS on a Windows Server 2k3 machine (through SP2) but am having some trouble configuring the server properties. I get an "Access is denied" error message when I change something in the server properties. I used an account that is a member of Local Administrators on the server and Domain Users to install WDS and that worked just fine. Do you have to be a member of the Domain Admins to change server properties in WDS?

More replies
Relevance 87.74%

My ISP is Orange. For several weeks I?ve been loosing my Internet connection for periods ranging from an hour up to six hours at a time, but it?s getting steadily more frequent. I normally connect to the Net via a Belkin Router. The Orange help line people tell me there?s no problem with my line, so I suspected the router.
I did a factory reset of the router, and it reported ?Your ISP did not accept the settings shown?. I?ve checked the settings and I?m sure they?re correct. (username and password definitely are)
Just as a test, I ran my old PC which connects to the Net via a Speedtouch modem, and this also fails to connect saying ?Access was denied because the username/password was invalid on the domain?. Once again I know they are correct.
As both router and modem are reporting similar problems is it possible there is a problem with my ISP? A bit of advice would be most welcome please, before I try Orange help again.

Answer:Intermittent loss of Internet. Modems both report access denied

I did a factory reset of the router.
Did you also add a new password and username.
Not sure if this will help but it does with Virginmedia.
Switch off the Modem and router.Wait for a minute and switch the modem back on.Wait another 2 minutes and turn the Router back on and see if it makes any difference.
Have you tried connecting straight to the modem with an ethernet cable just to see if it works ok that way.

2 more replies
Relevance 86.92%

hi all. ive got a problem, my pc has been throwing up an error saying spyware is attempting to install on my pc and to click to download the fix. of course i didnt click, but ran spybot, adaware, AVG and SDFix to no avail. it removed some stuff from my pc but obviously not whats infecting it. my computer is running slow and anything i try to access like control panel or anything like that says that it is restricted to administrator. ive went to safe mode and i can access the stuff, but the popup still comes up in safe mode. can anyone help me? this is just a bunch of crap. lol. absolutley ridiculous. any feedback is appreciative.
 

Answer:Can’t access cntrl panel, tsk mngr, or properties in my computer

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

Read & RUN ME FIRST Before Asking for Support
 

3 more replies
Relevance 86.51%

hi hope someone can help. recently reformat hard drive, ands reloadeds win98se, no problems for a nfew weeks, but today i have been denied access to any folder in my control panel, eg, add/remove programs etc.when i click on these items in the conrol panel i recieve a wqarning bos which says : access to the specified file, path or device is denied. red warning x in box.have recently reinstalled office 2000prem update Sra 1a, also aol 9.any advice would be appreciated....thanks in advance...rob

Answer:win98se, contol panel access denied

Check the filing system for errors: Start, Run, 'sfc', OK.

3 more replies
Relevance 86.51%

When trying to access the WMI Control under computer management and checked the properties. The following error message came back when I looked in the general tab:

"Failed to initialize all required WMI classes.

Win32_Processor: Win32: Access is denied.
Win32_WMISetting: Successful
Security Information: Successful
Win32_OperatingSystem: Win32: Access is denied."

I am using Windows Vista Home Premium, I upgraded from Windows XP.

If anyone can help me with this error it would be greatly appreciated.

Answer:Error while trying to access WMI Control properties on Vista

Quote:





Originally Posted by Gompert


When trying to access the WMI Control under computer management and checked the properties. The following error message came back when I looked in the general tab:

"Failed to initialize all required WMI classes.

Win32_Processor: Win32: Access is denied.
Win32_WMISetting: Successful
Security Information: Successful
Win32_OperatingSystem: Win32: Access is denied."

I am using Windows Vista Home Premium, I upgraded from Windows XP.

If anyone can help me with this error it would be greatly appreciated.





I am using an ASUS G1 laptop with a clean install of Vista Home Premium (now SP1 v.668). I get this error as well. I believe this may be related to a whole slew of other problems I am having, such as the attempt at an installation of SQL Server 2005 Express and configuring IIS7.

I have run around in cirles looking for any sort of resolution for this and have seen no success online for these issues. Other than manually configuring every application I create in InterDev 2003 and 2008, there seems to be no fix for this other than upgrading to Vista Ultimate. Even then, I have not seen 100% resolution in these issues.

Do I have to go back to XP Pro to develop or what? I have UAC turned off, I run everything as administrator and in various compatability modes.

A major issue is one with WebResource.axd which always comes back with the declaration of "n... Read more

2 more replies
Relevance 86.1%

We run Widows 7 pro SP1 PCs on a Windows Server 2003 SBS domain.

One of our users tried to log in today and got the following message when doing so...

The Group Policy client service Failed. Access is denied

It happens on all of the PCs he has tried. Could it be a roaming profile issue?

Others can log in on these PCs ok.

I have had a look at his AD account and that looks ok to me.

Any ideas? All of the answers I have found on Google have either been about the PC in question or for windows 8.

Thanks:confused
 

More replies
Relevance 85.28%

Hello friends. The pc I use to access the internet is an XP Pro client on a client-server network. I find it impossible to download drivers. Sometimes when I locate programs eg drivers etc and click on DOWNLOAD to get it, the nasty pop-up message is SURF CONTROL. ACCESS DENIED. This makes it impossible to get programs and other material I need from the net. What's the way out, please. Thanx in advance

Answer:SURF CONTROL. ACCESS DENIED!

refer to your system administrator - sounds like there are restrictions in place

4 more replies
Relevance 85.28%

I am now getting this error when using IE...

Does anyone know what it is...? I am fully protected by McAfee, Adaware and Spybot.
 

Answer:Access Denied by Control List...???

If you're on a dialup connection, the problem is usually fixed by creating a new dialup connection and deleting the old.

My Computer>Dialup Networking>Make new connection, step through the wizard to make a connection identical to the old except for what you call it. Example: If the old connection is named "Internet," name the new one "Internet2."

If that works, just delete the old connection.

If it doesn't work, start looking here.
 

2 more replies
Relevance 85.28%

Hi there, I just clicked on a link and was denied access. The harsh message was the ff: SURF CONTROL ACCESS DENIED!How do I remedy this and get to the site I have to get to? Thanx in advance.

Answer:SURF CONTROL - ACCESS DENIED

Google will answer you if you do a search.

2 more replies
Relevance 84.87%

I have a Dell Dimension 2400 Intel Pentium running Windows XP  sp3 and have been getting tons of junk mail. I ran Avast, malware bytes &spybot. Nothing found. So I started looking through the Dell help on my computer. I'm not as savvy as I'd like to be and while trying to fix the issue myself I did something that I shouldn't have. First, I tried system restore to go back to a later date but it wouldn't let me no mater which date I tried. Then,I followed a suggestion regarding the registries. HUGE mistake! Now my computer is stuck in a boot loop. I obviously need to repopulate my hives but have no idea how. When the computer starts the Windows XP logo pops up. Then a box pops up saying lsass.exe access denied a proccess has requested access to an object, but has not been granted those access rights. When I click ok It restarts. The Dell logo pops up then the Windows XP logo and then the access denied again. Ive tried to start in last known good configuration. Safe mode. System restore. But, i keep ending back in the loop. So, I tried ordering some disks that I thought may be able to help while I've been reading through threads for information. I don't have any of the original software for this cop, I purchased it used a few years ago. But, I purchased a Knoppix 7.6.1., and system rescue from same CO, & 2 CDs off eBay Windows XP 64 bit & 32 bit as I wasn't sure which was the one I might need. But the were being sold as disks for this... Read more

Answer:lsass.exe Access Denied a process has requested access to an object, but has not been granted those access rights

Windows XP has reached end of life 2 years ago... It is an insecure Operating System and should no longer be used especially online.
The Dimension 2400 is weak hardware (Pentium 4 Processor, IDE hard drive, DDR RAM) from 2003! so 13 years old! Its not worthwhile running a modern Operating System on it and below minimum system requirements.
If on a budget you are best to buy a second hand OptiPlex 780 with a Windows 7 OEM license (which can be used for a free Windows 10 upgrade).

1 more replies
Relevance 84.87%

This is a problem on my friends PC, no Internet access possible, so I saved a HijackThis log on floppy, and am now posting this thread from my own PC.

The PC had no effective AV software (a very old copy of AVG free edition not updated in 6 months), and even older version of Ad-aware, and that's it. No longer possible or able to update them, but I ran them for what it's worth (AVG found 2 Trojans and sent them to virus vault).

I took with me Coolwebshredder on floppy as well and ran that several times. A bit inconclusive, in that it said all clear once, then later said it had found and removed Googlems. Whatever, it seems clear now.

Homepage was initially set to about:blank all the time no matter how many times it was changed to Google. I sorted that by removing what I thought was some obvious BHO (sorry if that was the wrong thing to do), homepage now stays as Google but doesn't allow it to load.

When I open Internet Explorer I get this message instead of the homepage;

Forbidden
You were denied access because:
Access denied by access control list.

This comes up whatever web address is typed into the browser.


Here is the HijackThis log;


Logfile of HijackThis v1.97.7
Scan saved at 9:02:46 PM, on 1/28/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:... Read more

Answer:"Access denied by access control list"

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

You have an outdated version of HijackThis. Click here to get the latest version of HijackThis and run it.

Before you give us a new log here, if we gave you instructions for a fix, please do the fixes first and then post the new log with this updated version.

1. If it gives you an intro screen, just choose 'Do a system scan and save a logfile'.
2. If you don't get the intro screen, just hit Scan and then click on Save log.
3. Get HijackThis Analyzer and save it to the same folder as the hijackthis.log file. Run HijackThis Analyzer and type in y if you agree. The result.txt file will open up in Notepad. Copy the whole result.txt log and post it in the forum. We do not need the original hijackthis.log (unless we ask for it). Do not fix anything in HijackThis since they may be harmless.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program t... Read more

3 more replies
Relevance 84.05%

I have an older dell laptop with xp. I downloaded a webroot virus and spysweeper program, and did not remove the exisitng symantec virus scan program. Now I cannot access anything on my computer. Everything just freezes, and I cannot access control panel to remove either of the programs. Please help, how can I remove either of them without the control panel?

Answer:how can I access control panel?

What are you able to do?

Does your normal Desktop load? What happens if you click Start ?

7 more replies
Relevance 84.05%

After having an virus invasion and wiping my system clean with avg AV I am having some troubles. Evertime I try to access control panel or properties I keep getting a message saying the administrator is not allowing me to do it. I am the only account on my computer so I'm not understanding. I went though some instuctions on one of the forums step by step, but with no results can someone please help I am running windows XP.
 

Answer:Can't access control panel

Welcome to Major Geeks!

This could be signs of some hidden malware, but let's try something to get started.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.




REGEDIT4

REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\state]
"system.ini"=dword:00000000
"win.ini"=dword:00000000
"bootini"=dword:00000000
"services"=dword:00000000
"startup"=dword:00000000

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced]
"Hidden"=dword:00000001
"SuperHidden"=dword:00000001
"ShowSuperHidden"=dword:00000001
"HideFileExt"=dword:00000000

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableCMD"=-
"DisableRegistryTools"=-
"DisableTaskMgr"=-
"NoFolderOptions"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=-
"DisableRegistryTools"=-
"NofolderOptions"=-
"DisableCMD"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"RestrictRun"=-
"DisallowRun"=-
"NoFolderOptions"=-
"NoSaveSettings"=-
"NoControlPanel"=-
"NoWindowsUp... Read more

7 more replies
Relevance 84.05%

I am pulling my hair out on this one...

I have a new laptop, Averatec 6210, love it, except I can't access my website's control panel. I've adjusted the firewall settings, turned it off entirely, adjusted my Norton settings, turned it off entirely and can't get in! I've added the ports, I've tried adding IE as a program exception. I don't know what else to do!! I've even downloaded Firefox and tried that...nothing works.

Any guidance would be greatly appreciated.

Thanks...jonathan
 

More replies
Relevance 84.05%

Recently I noticed that I cannot access my control panel directly or access any of the services (in control panel) indirectly. Everything else seems to be okay but if I want to, for example, remove a program through control panel ... I can't access it.

When I click on the desktop short cut (control panel) , a window opens but nothing appears in it then it simply closes ... No explanation or reason given. The same thing happens when try to open it with the run command.

I tried starting my computer in safe mode and I could access control panel but there were only 8 or 10 items available but that;s probably normal(?). Because I could access it in safe mode, I assumed there is something loading (or maybe not loading) at start up that is causing the problem.
I'm hoping that this log may identify the problem:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:17:00 AM, on 10/01/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\AASP\1.00.25\aaCenter.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\microsoft office\Office12\GrooveMonitor.exe
C:\Program Files\Logitech\SetPoint\LBTWiz.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Windows\system\CMGxMon.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\ASUS Xonar DX Audio\... Read more

More replies
Relevance 84.05%

I have recently downloaded windows vista 32bit onto my PC and now I can't access my control panel. When I try to access the control panel it says windows explorer has stopped worked and I have also received the message that Rund 1132 has stopped working. Can anybody help me with this problem?

More replies
Relevance 84.05%

Hi all.

I hope someone can help me out. I have an older computer running Window XP Home and sp1. It has been running great until recently. My son plays a lot of World of Warcraft and in the last month the computer would crash every so often. Thinking that it might be a video driver problem (I had a similar problem with another computer) I prepared to uninstall the old drivers and install a set that the video card company says is very stable - the same set I use on my second computer.

I tried to access the Control Panel from the "Start" button and I get an window that says "Windows Explorer has encountered a problem and has to close"

Everything else seems to be working fine as far as I can tell. I can run programs, access the internet, search for files, etc. Also start up and shut down are normal (no errors or anything unusual).

I don't know if this will tell anything, but here is the info from the error message:
Error Signature
AppName: Explorer.exe
AppVer: 6.0.2800.1106
ModName: ntdll.dll
ModVer: 5.1.2600.1217
Offset: 0000b2ab

Here is what I did today prior to discovering this problem:
Ran CleanMgr
Ran Ad-Aware
Ran SuperAntiSpyware
Defragged hard drive using the Windows defrag utility
Ran Registry Booster (corrects errors in the registry and defrags it)

The big problem, I guess, is that I haven't needed to access the Control Panel for a long time (months) so I don't know how long it's been like this!

Any suggestions w... Read more

Answer:Can't Access "control Panel"

See if this helps:NOTE:This is a registry edit. If you're not comfortable with working in the registry, DO NOT ATTEMPT.Improper changes to the registry could render your computer inoperable.Remember to backup the registry before making any changes.Instructions, on how to do that, can be found here:How to back up, edit, and restore the registrykellys-kornerRestore the Control Panel - #256, on the Left

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:24:01 PM, on 12/13/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\BCMSMMSG.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\WINDOWS\System32\DSentry.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Logitech\MouseWare\system\em_exec.exeC:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Creative\SBLive\Diagnostics\diagent.exeC:\WINDOWS ... Read more

Answer:Can't Access Control Panel

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Scorpio1000My name is Richie and i'll be helping you to fix your problems.Your version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.3. Click the "Download" button to the right.4. Check the box that says: "Accept License Agreement".5. The page will refresh.6. Click on the link to download 'Windows Offline Installation, Multi-language' and save to your desktop.7. Close any programs you may have running - especially your web browser.8. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.9. Check any item with Java Runtime Environment (JRE or J2SE) in the name.10. Click the Change/Remove button.11. Repeat as many times as necessary to remove each Java version.12. Reboot your computer once all Java components are removed.13. Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.If you have previously downloaded ComboFix,please delete that version now.WarningYou should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision... Read more

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I don't recall the website I was on I think I went to play something off YouTube music video.  Pop up stated I needed to install FlashPlayer which I knew I had but stupidly clicked anyway. I then was taken to what appeared to be an Adobe FlashPlayer Update box. On clicking yes I was asked about a VAF toolbar which I declined and about a dozen other thing it wanted to add that i said no to . I then had no way to exit other than continue. I now have no access to my control panel (spinning circle then nothing) Ialso donot have IE 9 nothing has shown on scans by Immunet 3.0 or Nortonalthough Norton has blocked quite a few recently.
IE I can reinstall that's not a big deal but no control panel= no system restore or add/remove programs which is a major problem any help will be appreciated
 
Mod Edit: Moved from Vista to a more appropriate forum. ~bloopie

Answer:Not able to access Control panel + no IE

Download Malwarebytes Here: Malwarebytes
scan With eset Security Here: ESET
 
run full scan by both then go to kellys korna and download the repair files. let this be a lession not to just click yes to a download file go the the orignal website instread and download it the safe way.
 
Kind Regards
 
ComputerTechGuy

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I cannot access any programs in the control panel. Whenever I try I get the following message: 'Windows cannot find 'C:\windows\system 32\rundll32.exe'

I recently had a problem with Firefox and downloaded Stopzilla and Unique blue registry booster. These programs removed many problems but did not fix the one mentioned above.

I downloaded Hijack this and that website gave me a list of sites to assist and I chose this one.

DDS (Version 1.1.0) - NTFSx86
Run by Administrator at 11:55:02.60 on Tue 12/30/2008
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_10
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2045.1060 [GMT -6:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\CTHELPER.EXE
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\PROGRA~1\Comodo\CBOClean\BOC427.exe
C:\Program Files\QuickTime\... Read more

Answer:Access to control panel

Hello sanorton,I apologise for the delay, the forum is extremely busy.If you still need help, post a HijackThis log. If you don't have the program, although you say you do, here are the instructions:----------------------------------------------Download and Run HijackThis Download HJTInstall.exe to your Desktop. Doubleclick HJTInstall.exe to install it. By default it will install to C:\Program Files\Trend Micro\HijackThis . Click on Install. It will create a HijackThis icon on the desktop. Once installed, it will launch Hijackthis. Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad. Copy/Paste the log to your next reply please.Don't use the Analyse This button, its findings are dangerous if misinterpreted. Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

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Recently, I lost access to many of the programs from my desktop. For example...when I try to open My Computer, or Recycle Bin, or Control Panel, I get an error panel stating....."This file does not have a program associated with it for performing this action. Please install a program, or if one is already installed, create an association in the Default Programs control panel."
Unfortunately, I cannot access the Default Programs program either, for the same reason. Help?

Answer:Cannot access Control Panel

Do you have system restore enabled? Also, do you remember changing anything (programs, settings) or what you were doing before this started happening?

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I have a Slim Desktop, 260-a10.... running Google ChromeHow do I access my Control Panel?How do I adjust my mouse...moves too quickly

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I have just finished re-installing everything on my computer after a Hard Disk calamity! I am running Windows XP Home and after installing several programmes I needed to get into the Control Panel to complete my installation. All was well until this evening when I went back into control panel - I can get all the sections in Control Panel but I cannot access any sub menu in the User section! For instance I can go the the Users page but camnnot add new user, change user etc., What I have showing is: Change an AccountCreate a new accountChange my picture and under that is:Mail User Accounts.I cannot remember but I thought that the accounts on the computer were shown on this screen but I cannot get into any of the above! I must be doing something stupid but any help would be greatly appreciated as I've had 3 days on re-installing and am ready for the gas oven!!

Answer:Control panel access

You select "Create a new Account" if you want to add a user. If it doesn't open I would think you're not logged on as Administrator.

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I've lost the Control Panel Icon iin Start Menu / Settings

I have another Icon in my Start Menu Programs, but when I access things like "Display", I get this message

The operation has been cancelled due to restrictions in effect on your computer.
Please contact your system administrator

Anybody have any ideas?

I have no CD
 

Answer:HELP! Can't access my Control Panel

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for no apparent reason, suddenly, I'm told access to my control panel is denied. I'm the only user. any ideas, please?

Answer:can't access control panel

System Specs, OS and Protective Software (also how often you update and run it?)

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I know this question has been asked before, but I tried everything in those posts and still can't get to the control panel. Tried to run the .cpl files and get the same error "This opertion has been cancelled....Please contact your system administrator." Problem is, I *am* the system administrator.

It is on my husband's office's main computer. It started out when the computer was hijacked. I ran regrun and cleaned off a bunch of stuff, but now, he can't network his computers (this one - the broken one) won't let you set up file sharing so that he can access his management software from the computer in the treatment area. This has just happened - about 3 weeks after I cleaned the system.

Since I have a degree in computers - he thinks I can fix it. I haven't got the slightest idea what to do. I am posting my HiJackThis log in hopes that it may help.

Oh, have also run about:Buster - it finds nothing - but when I close, pops up the error "Run time error ' 339': Component 'comctl32.ocx' or one of its dependencies not correctly registered: a file is missing or invalid."

Warning - I know just enough to be dangerous....

Thanks in advance for any light you can shed on this!
Here is my hiJackThis file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:00:05 PM, on 10/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C... Read more

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having difficulties accessing my control panel. i am working on a friends cpu and have started the malaware removal. the only thing i can access on the computer is the task manager. Finally got on internet and have ran cc cleaner. now wondering how i can go to add/remove programs through task manager if there is a command i can "run". any help would be good otherwise might skip that step and go on
 

Answer:access control panel

Well, I reccomend you take a stroll through the stickies in the malware forum.

In the meantime, appwiz.cpl from the run box will open add/remove programs.
 

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Recently I noticed that I cannot access my control panel directly or access any of the services (in control panel) indirectly. Everything else seems to be okay but if I want to, for example, remove a program through control panel ... I can't access it.When I click on the desktop short cut (control panel) , a window opens but nothing appears in it then it simply closes ... No explanation or reason given. The same thing happens when try to open it with the run command.I tried starting my computer in safe mode and I could access control panel but there were only 8 or 10 items available but that;s probably normal(?). Because I could access it in safe mode, I assumed there is something loading (or maybe not loading) at start up that is causing the problem.I'm hoping that this log may identify the problem:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:17:00 AM, on 10/01/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\ASUS\AASP\1.00.25\aaCenter.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\microsoft office\Office12\GrooveMonitor.exeC:\Program Files\Logitech\SetPoint\LBTWiz.exeC:\Program Files\PowerISO�... Read more

Answer:Can't access anything in control panel

Hello Boneshaker and welcome to Bleeping Computer,Download and unzip Dial-a-Fix to its own folder on your desktop:Open the Dial-a-Fix folder, launch the program by clicking on the blue cog-wheel icon.First, click the "Policies..." button on the bottom.If anything is found, make sure it's checked and then, click the "Remove" button and click the "Close" button to close that window.Now click the green, double check icon (Check all) on the bottom.Then click on 'GO' at the bottom.Click "Exit" and restart your pc when Dial-a-Fix has done.If problems still persist : Please read [url="http://"http://www.bleepingcomputer.com/combofix/how-to-use-combofix"]this tutorial[/url] carefully to download ComboFix from one of the locations specified, and save it to your Desktop.Double click the ComboFix icon to run it.If ComboFix askes you to install the Recovery Console, please do so..The Windows Recovery Console will allow you to boot up into a special recovery mode, in case your computer has a problem after an attempted removal of malware. This allows us to help you.Once the Recovery Console is installed, continue with the malware scan.Note: Make sure not to click ComboFix's window while it's running. That may cause it to stall or freeze.Please post the log from ComboFix (can also be found as C:\ComboFix.txt) in your next reply. If you have any questions along the way, STOP and ask them before proceeding !!Greetings,Thunder

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I have an e-Machines that is running Windows 7, upgraded from Vista. Suddenly we have not been able to access control panel or any administrative function (and/remove programs, install hardware, network etc.) Get a message that "you don't have sufficient permission to access that function, contact your administrator". My tech guy says it's a virus but can't figure out to get rid of it. My buddy who does repair in another state said to contact this board, and said combo-fix might be the solution. Thanks for any assistance.

Answer:Can't access control panel

Go to RUN and typeregedit and click okNow navigate to this pathHKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerDo you find any suspicious entries on your right pane?Thanks

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I am unable to access my Control Panel, Add/Remove programs, etc. I get the message that this is restricted and to contact system administrator.

The machine had not been used for about 6 months prior to the end of January. I loaded Norten Internet Security and went online via a Trend Net wireless network.

Access problems have only increased, as I can't even use a printer.

Any help will be appreciated.
 

Answer:XP Cannot access control panel, etc.

You need to look into your Norton settings, you may have your permissions all messed up. Also make sure your using a admin account not a normal or guest.
 

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I have also been infected with Winantivirus2007. I think I have gotten rid of the virus but I can't access my Control Panel, I have no Admin. rights (I am the Admin), and I can't do a system restore. I have read many of the threads on this problem and I'm wondering if I need to do all the downloads and post the logs in order to restore the above problems? I started following a thread posted on Aug 20th, but I want to be sure about using HJT and what to FIX. Please advise! Thanks!
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:09:05 PM, on 9/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlc... Read more

Answer:Can't access control Panel

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Hi, I am fixing a slow computer for a friend. It was full of viruses, spyware, malware etc. I have ran Avast AV, Spybot and Ad-Aware and have also removed VirusProtectionPro. However the Control Panel still cannot be accessed by any user, including admin. It is not listed in the start menu and the error message received when trying to change desktop settings or access it via My Computer reads:

"This operation has been cancelled due to restrictions in effect on this computer."

Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 19:34:01, on 19/08/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\DOCUME~1\Ben\LOCALS~1\Temp\200781913826_mcinfo.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program F... Read more

Answer:Can't access Control Panel

I know this is pushy, but I need to get this fixed tonight if possible!
 

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Hi, Every time I try to access my control panel from the start menu I get a send error report message. Any suggestions?

Thanks,

Mac

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Dear SirsDetails of Computer:Dell computer XPS 1000, cpu 1GHZ Memory:526 RDRAM,OS: Windows 2000 Professional, Version: 5.0.2195 Service Pack4 build 2195,bios version 06/06/00, Prossessor:x86 Family6 Model 8 stepping 3 Genuine Intel ~ 997GHZ. The hard drive is only half full.Problems_Questions1)When I try thru "settings" or "my computer" to go to my control panel I receive the following message: Explorer.exe has generated errors and will be closed by windows. You need to restart the program. An error log has been created.1a)How can I go to my control panel? 1b)Where shall I find this error log?2)I tried to shut the computer and go to the same page via safe mode but the following message appear: Stop:0x0000001E(0xC0000005,0x00000000,0x00000000,0x00000000)KMODE_E?CEPTION_NOT_HANDLED.2a) How can I recover access to my safe mode?Notes ( in case they might be useful): I)I have not noticed any anomaly in running my applications or working on line.II)Few days back I have changed my regional settings and encoding to GREEK as I wanted to read some subjects on the internet.Please advise on 1a,1b,2a aboveThanking you in advanceK.P.

Answer:I cannot access my Control Panel

hiI would type your error message in to google and see the microsoft links it gives. If you can follow what they recommend do that. If like me you have not got a clue what they are on about get someone who does or save your data and start again.

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Please help!!!!!!!!!!!!!

Answer:Can't Access My Control Panel

Try the fix at Kelly's Korner.Restore the Control Panel - #256 on the left.Right click on it and save the .reg file to your desktop. Then, double click on the file icon (on your desktop) to merge it into your registry. You may need to reboot your computer for the changes to take affect.With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.

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I had a computer that I did a repair install of xp on. After that I removed some infections and ran Advanced System Care 3. When I went to uninstall the software I used I got the following message when clicking on control panel. "windows explorer has encountered a problem and needs to close." When I click more info in this error message it says the app name is explorer.exe. Isn't the control panel actually supposed to be control.exe?

When I click close on the error message it brings up a window that says: 16-bit MS-DOS Subsystem at the top, then C:/windows/system32/drwtsn32.exe, The NTVDM CPU has encountered an illegal instruction, CS:0000 IP:0077 OP:f0 37 05 14 02, chose close to terminate the application. Behind this error message is a command prompt C:/windows/system32/drwtsn32.exe.

I have ran malwarebytes, spybot, and avg. The system seems to be clean from infections so i don't think it's that. Is this a corrupt registry, and if so How can I repair it without doing a reinstall? I tried the system restore points, but there aren't any from before I started working on it so there aren't any changes to be made. I'd really like to be able to fix this without a reinstall!!!!

Please help!

Thanks.
 

Answer:Cannot access Control Panel

Have you tried a system restore? How about the recovery console? In malware bytes it gave an option to set that up---did you? Have you tried safe mode? Try those things if you haven't done so yet and let us know.
 

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I am having trouble getting direct access to Control Panel. If I click on any of the icons to gain entrance, all the icons on my desktop and my taskbar disappear for 2 to3 seconds then reappear.

I can get to the panel by going though Explorer, but this has become a pain as I try to clean up my computer from years of greasy build-up. The only thing I can think of that may have caused this could be the Nvida desktop manager that I ran for about 1 week before turning it off due to instability problems.

Answer:Control Panel Access

Hello roustabout!

Whatabout from the start button, bottom left of screen?

diego88

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 I have an HP Pavilion m7580n which runs on Windows XP. For a couple months now, after downloading some songs, when I try to get to the control panel I get a message that says I can't do so without administrator approval. Don't have an administrator. It's my own desktop computer and I'm not an a network.

Answer:CAN'T ACCESS CONTROL PANEL

How is your computer security?

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When I click on the control panel icon on my desktop nothing happens. When I click on start>control panel I get the same result. I have a power options icon on my desktop and that does not work either. If I right click the power options icon and choose open file location the control panel opens normally. Everything works fine in safe mode though. What could be causing this problem?

Answer:can't access control panel

Welcome to Windows Seven Forums.

I thing a virus scan in safe mode should be your first option, for which Malwarebytes is ideally suited.

Malwarebytes : Free anti-malware, anti-virus and spyware removal download

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Hi, I had an urgent call by a friend late yesterday arvo who knows zip about computers - said his Nortons AV was reporting a virus -"W32.HLLW.Gaobot.gen" and he could not find how to deal with it. He could not access the internet to get help. I downloaded the removal tool and as much info as I could from the Symantec site, mounted my charger and rode of into the sunset. He is running Windows XP home that's about as much as I can tell you about his system - first time I've seen it! Tried to shut down System Restore - could not access it - only a message to the effect it could not find the link or you were not allowed to access. The system isn't set up to require administration rights to access. That having failed - I ran the removal tool twice, both times it reported no traces of -"W32.HLLW.Gaobot.gen". I then ran Norton AV again - it reported 7 infections - 6 it was able to repair and the seventh was - you guessed it -"W32.HLLW.Gaobot.gen" I quarantined it and all seemed well with access to the internet  restored. However, access to functions in Control Panel were still unavailable as before, some functions worked but all the important ones like "System" don't - I can find no mention that this is a result of the virus nor can I find any fixes.I am also doubtfull that the Virus/Trojan has been removed - if Norton AV is capable of dealing with it why the special removal tool? Hoping someone out there in cyberspace can supply an answe... Read more

Answer:Can't Access Control Panel

Scan in safemode. Once you have removed all entries, boot using the Windows XP CD as a bootdisk and Repair the installation.

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HP PavillionWindows XP 5.1.2600 Service Pack 2Spy Sweeper AntiVirus With AntiSpyWareI have been working with Spy Sweeper techs to clean up my son's computer. In the midst of all this I had to do a system restore. We are now getting clean sweeps and seem to have resolved all the previous problems. However, I now cannot access the Control Panel. Prior to all the problems we had several user accounts. Due to the restore we are down to one user "HP Owner". This user should be the administrator by default. We have never set up a password for this user. When I click on Start, the Control Panel is not even an option. If I try to change the properties for the desktop I get a message "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." I am unable to remove unwanted programs, add users, etc.How do regain my administrator privileges? Your help is appreciated.

Answer:Control Panel - Cannot Access

Hi Hillster, welcome to BC! Try this:Start The ComputerAt The Welcome Screen, press Control+Alt+Delete twice in rapid succession. This launches the old syle login promptType Administrator ins the username area and press enter.This should log you in under the default Administrator account which is normally not shown on the Welcome Screen. From here, you can create/delete users as well as add a user to the Administrator user group, etc.Post back your results!

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I am not sure if someone has already brought up this issue. I read a bunch of Threads and couldn't find this particular one.

I can not access my control panel. I try to and the following message appears: THIS OPERATION HAS BEEN CANCELLED DUE TO RESTRICTIONS IN EFFECT ON THE COMPUTER. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR.
The key is I am the system administrator. Any help would be appreciated. Especially, where I should start to solve this problem. Thanks.
 

Answer:Can't Access Control Panel!!

How many times do we have to tell you overhelpful people that malware posts should NOT be replied to with unsuitable advice & reported to move to malware forum

I have deleted the posts and hope the victim hasn't alrready wrecked his system by following your advice

the

I can not access my control panel. I try to and the following message appears: THIS OPERATION HAS BEEN CANCELLED DUE TO RESTRICTIONS IN EFFECT ON THE COMPUTER. PLEASE CONTACT YOUR SYSTEM ADMINISTRATOR.Click to expand...

is a classic sign of a nasty malware and everything you have advised will make it worse

now Shaffjoe please ignore all the advice given before as it won't work at all and do this

step 1.

go to here and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu.
Click on the entry in start menu to run HijackThis
Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.
Someone here will be happy to help yo... Read more

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:major:major:majorI dont have a control panel or somthing. Any attempt to access the control panel gives me a Restrictions message. It says "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator." I dont know what happend....:major
 

Answer:I cannot access my control panel.

A good chance you are infected with spyware\malware go here to knows what to do http://forums.majorgeeks.com/showthread.php?t=35407
 

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When try to get into the control panel, i get a message that says Windows Explorer has stopped working, then one that says Windows will restart your computer and it does. Keeps up this cycle. I have Vista 32bit, have run spyware and virus scans. HELP.

Answer:cannot access control panel

Hi, rebwriter, and welcome to the forums.

Run SFC /Scannow from a CMD prompt.

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Hi. I caught a virus a few days ago and after managing to remove most of it I still cant access the control panel. The icon isnt here anymore and launching control.exe via cmd isnt working as it says that I have access restrictions. Im running XP SP2. Heres the hijack log I just made.

PS : Sorry for the awful syntax and punctuation. I cant select the right keyboard layout.

Thanks
 

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Here is my HJT Log if anything else is required let me know thanks in advance Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:29:05 AM, on 9/6/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.21073)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft... Read more

Answer:Can't access control panel

Hello,We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.My name is Syler and I will be helping you to solve your Malware issues. If you have since resolved your issues I would appreciate if youwould let me no so I can close this topic, if you still need help please let me no what issues you are still having, in your next reply.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)Then please post back here with the following: log.txt info.txtThanks

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I'm running Windows XP and am the only person to use this computer therefore I have total privileges as administrator. However I tried to go to Display and I get a message "The system administrator has disabled the Display Control Panel." I don't remember doing this. How can I un-do? Thanks
 

Answer:Control Panel Access

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