Computer Support Forum

"System Volume Information" folder can't be deleted

Question: "System Volume Information" folder can't be deleted

Hi. I'm trying to get rid of files and this one is the main one that I have found so far that is getting stuck and not being deleted. It says that "change.log" is being used by other users.

Occasionally as well a chinese website pops up for some reason.

Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:33:25, on 17/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
C:\Program Files\NDAS\System\ndassvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\AOL\1172860115\ee\AOLSoftware.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\NDAS\System\ndasmgmt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\HPZipm12.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [OemReset] %systemroot%\OPTIONS\OEMRESET.EXE /AUDIT
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1172860115\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Media Codec Update Service] C:\Program Files\Essentials Codec Pack\WECPUpdate.exe -s
O4 - HKLM\..\Run: [F11C50] C:\WINDOWS\system32\41D7A9\F11C50.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~2.EXE -Update -1103470 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.eadultgames.com/games/strip_poker/strip_poker_with_school_girl_jenna_lyte.html"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - .DEFAULT User Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Startup: QuickTV.lnk = C:\Program Files\AVerTV\QuickTV.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: NDAS Device Management.lnk = C:\Program Files\NDAS\System\ndasmgmt.exe
O4 - Global Startup: NETGEAR WG311v2 Smart Configuration.lnk = C:\Program Files\NETGEAR WG311v2 Adapter\wlancfg5.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/FacebookPhotoUploader5.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {50647AB5-18FD-4142-82B0-5852478DD0D5} (Keynote Connector Launcher 2) - http://webeffective.keynote.com/applications/pconnector/download/ConnectorLauncher.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1172405455125
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stage6/windows/AutoDLDivXWebPlayerInstaller.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1172405573852
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712....akamai.com/6712/player/install/installer.exe
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/webgames/popcaploader_v10.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MrHealthy (MrHealthyService) - Symantec Corporation - C:\Program Files\Norton PC Checkup\executables\mrHealthy\MrHealthy.exe
O23 - Service: NDAS Service (ndassvc) - XIMETA, Inc. - C:\Program Files\NDAS\System\ndassvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
--
End of file - 14125 bytes
Thanks again

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Relevance 100%
Preferred Solution: "System Volume Information" folder can't be deleted

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 95.12%

All of the sudden my "System Volume Information" folders (the system restore folders) on all of my hard drives are shown even when viewing hidden files is off. Tried to mark them hidden, but it won't let me. Anyone have a clue as to why they would suddenly unhide themselves and not allow me to hide them again? This is on XP Pro with no service pack1 installed. Just bugs me they did that all of the sudden. Haven't installed anything recently except Paint Shop Pro 7 and Easy CD Creator 5.2 plus the update patch to 5.3.

Thanks,

Smith
 

Answer:"System Volume Information" folder won't go "hidden"

11 more replies
Relevance 90.77%

Hello,

I just bought myself new HW and a new SSD for my computer, and I also installed a fresh Windows 7 on the new SSD. I put my old HDD with Vista on D: and copied a couple of documents over to "my documents" folder to my C: drive + a couple of other files.

I am now cleaning up my D: drive to get rid of all the Vista files which I don't need any more, and I have stumbled over "System volume information" folder. This folder was last modified at the date I installed Windows 7 (5 days ago). Can I just remove this folder without any repercussion?

Answer:"System volume information" folder on my old Vista installation

It's actually a part of System Restore; the tool that allows you to set points in time to roll back your computer. The System Volume Information folder is where OS stores these points and associated information that makes them accessible.
If you're not using System Restore feature, you can delete it. I recommend you to keep it untouched.
Fore more information, refer here:
Tips Fixes & FAQs
Take Care

6 more replies
Relevance 90.77%

I have a SIMPLE and easy way to remove viruses from system restore without losing all your restore points.

In command prompt type:

cacls "c:\system volume information" /e /g "username":F

(username = your user name eg. Administrator)

it will say 'processed dir.....'

run the virus scanner again to remove the virus.

I do this in safe mode, in the administrator account so that my standard account can't access the system restore and screw something up.

Shaelesand.
 

Answer:Remove Viruses from XP Pro "System Volume Information" folder

That's a good suggestion for users running Windows XP Pro. Basically that command is granting authority to the "System Volume Information" folder to the user you specify on the command to get around the "Access Denied ...." error.

The other way to accomplish it is to disable "Simple File Sharing" under the Folder Options. Then right click on the "System Volume Information .." folder and select Properties. Then click on the "Security" which appears since you disabled "Simple File Sharing". At that point you can grant the user authority to the folder.

Anyway, thanks for the shortcut. It will come in handy in the future.
 

1 more replies
Relevance 90.77%

When I attempt to open the C:\System Volume Information folder so I can view the contents of the _restore folder, I receive the message seen in this screenshot.

If I do a "search" for the _restore folder, nothing appears.

What gives?

I don't recall having this problem before the hard drive was replaced and Windows XP SP2 was reinstalled from scratch.

I know that System Restore is working because I've created several restore points before installing new or updated hardware drivers.

----------------------------------------------------------------
 

Answer:Problem Opening "System Volume Information" Folder

9 more replies
Relevance 90.77%

I'm using Windows XP SP2 Home Edition and am trying to access the C:\System Volume Information folder, but I keep getting an "Access is denied" message, even after following the below directions.

1. Click Start, click Run, type cmd, and then click OK.

2. Make sure that you are in the root folder of the partition for which you want to gain access to the System Volume Information folder. For example, to gain access the C:\System Volume Information folder, make sure that you are in the root folder of drive C (at a "C:\" prompt).

3. Type the following line, and then press ENTER:
cacls "driveletter:\System Volume Information" /E /G username:F
Make sure to type the quotation marks as indicated. This command adds the specified user to the folder with Full Control permissions.

4. Double-click the System Volume Information folder in the root folder to open it.

5. If you need to remove the permissions after troubleshooting, type the following line at a command prompt:
cacls "driveletter:\System Volume Information" /E /R username
This command removes all permissions for the specified user.

My problem may be with step #2, as I'm not sure what to do what it says in the last sentence. How do I get to a C:\ prompt?

Here is a screenshot of what the command prompt window looks like when I first open it.
 

Answer:Trouble Accessing The "C:\System Volume Information" Folder

16 more replies
Relevance 90.77%

Hi all.

So i upgraded from xp to 7.So i am now on windows 7.The first thing i did is download and install Avira,I updated it and did a full system scan.It found around 20-30 viruses,trojans,malware,irc bots in "C:\System Volume Information\_restore{5E03FC9B-BBC4-4FA8-96F7-D40CC10DBA4A}\RP7"

So i let avira delete all the detected files in RP7 folder.I went to the folder and found like icons,.dll files,etc from xp..So i deleted every file in the RP7 folder..


Is it safe to delete the folder "System Volume Information" located in my C:\ driver?

Thank You.

Answer:Is it safe to delete the" System Volume Information" folder.

You are not addressing the root problem. The System Volume Information folder stores the restore points created by System Restore on enabled drives. These points let you take your system back to an earlier point of time, should it start misbehaving and you cannot rectify the problem directly. If the system is infected at the time a restore point is created there's a good chance it will exist within the restore point.

System Restore is an excellent tool and I would not suggest disabling it or deleting the SIV folder. What you can do is delete all existing restore points to avoid reinfection on running restore, then clean your system thoroughly, then create fresh restore points.

The best course of action is to prevent infection/malware in the first place. In combination with a good backup strategy System Restore is an excellent tool.

4 more replies
Relevance 90.77%

My virus scanner detected a virus in the System Volume Information directory, the problem is this folder is unaccessable for some reason. It is a hidden folder but i cant find it and in safe mode i still cant access it. My virus cant get rid of it for this reason as well I am guessing. Please help me someone.

When i start my PC an error with a message such as this pops up: AVG has detected the virus worm/agobot in C:/System Volume Information/ etc. etc, the rest is a bunch of numbers then an exe. file.
 

Answer:How do i access "System Volume Information folder"? Virus in it.

Right click "My Computer" > select Properties > System Restore tab > tag the box to disable System Restore. Affirm the action and close the screen. Reboot for good measure.

You may then reenable System Restore if you like, the virus it had in its memory will be long gone now.

Regards.
 

3 more replies
Relevance 90.48%

Hello,

Let start off saying I know what this folder is for (System Restore) and know how to typically get rid of the space it takes up (merely disable system restore). However, in this particular case, it's not working and need to figure out how to make Win 7 delete it.

In this particular situation this is an external hard drive that I hook up to other PCs quite often in transferring data and imaging PCs (I'm a PC tech). As such, the hard drive has accumulated quite a few restore points on it from these various systems. Disabling system restore from mine does not remove these other restore points.

Windows XP I remember would let me remove it if I took ownership of the files, Win 7 will not (although it does not kick back any error messages). So... how do I get rid of it? Or at the very least, the multiple restore points within?

Thank you.

Solved: See Schmik and alan10's posts on page 3, posts 22 and 24, respectively. Thank you both.

Answer:How to delete "System Volume Information" folder on Win 7

  
Quote: Originally Posted by FuryoftheStars


Hello,

Let start off saying I know what this folder is for (System Restore) and know how to typically get rid of the space it takes up (merely disable system restore). However, in this particular case, it's not working and need to figure out how to make Win 7 delete it.

In this particular situation this is an external hard drive that I hook up to other PCs quite often in transferring data and imaging PCs (I'm a PC tech). As such, the hard drive has accumulated quite a few restore points on it from these various systems. Disabling system restore from mine does not remove these other restore points.

Windows XP I remember would let me remove it if I took ownership of the files, Win 7 will not (although it does not kick back any error messages). So... how do I get rid of it? Or at the very least, the multiple restore points within?

Thank you.


You need to disable system restore on the external hard drive. To do this, go to start, then right click on computer, then click properties. In the top left, there will be an option that says system protection. Click on that.nAfter that it will show all of the drives amd you will see a "yes" or a "no." Find the external hard drive, and if it says yes, click on configure. You can now turn off system resotre for that drive.

9 more replies
Relevance 78.3%

Windows 7 is installed on C: . I want to take D: out of the system, and have it completely empty.

I have two directories on D:, System Volume Information and $Recycle Bin.

I understand I can get rid of the $Recycle Bin, but I don't know about System Volume Information.

Can I simply delete it, or is it part of the Windows Installation, or just info about the D: drive that is disposable?

Thanks!

Answer:D: drive has "System Volume Information", can I delete or move?

If you're referring to the 100 MB + of space on the C: drive, that contains vital OS boot information and should never be removed.

For clarification, could you post a screen shot of your Disk Management window.

2 more replies
Relevance 78.3%

Using XP SP-1, 40GB HDD
A folder named "System Volume Information" has been created in each drive (C:,D:,E:,F: )
and consuming significant disk space day by day. Whether deleting these folders will create any problem. Any other technique to stop increasing the size of these folders ? Please suggest.
Presently consuming more than 3 GB in total.
Sometimes I need system restore to speed up the PC (besides other registry tools ) ..therefore this function is enabled in the system.
 

Answer:Too much disk space consumed for "System Volume Information"

9 more replies
Relevance 78.3%

I copied the "system volume information" folder from my C: drive to my external hard drive in order to back up the restore points. Now I want to delete the folder, but no matter what I do, I cannot delete it. I always get an error "an error occurred while applying security information to"..... usually F:\MediaID.bin.

I click 'continue', and then try to delete the folder or some files within it, and nothing happens.
I am an administrator
I am the owner
I have full access

Answer:No matter WHAT I DO I can't delete a "system volume information" folde

  
Quote: Originally Posted by peanutaxis


I am an administrator
I am the owner
I have full access




I am an administrator -- But you're not System
I am the owner -- No, System is
I have full access -- Apparently not



That's one of the folders with pretty much exclusive access only by the system for security and other reasons.

You could try taking ownership. Or is that what you did?

Why are you trying to do this?

If you want to keep using System Restore, it's best to leave it alone.

How would you intend to ever use the restore files you copied?

6 more replies
Relevance 77.72%

Hey, So go to visit the parents and get stuck with the computer troubles.

They suddenly started losing mass amounts of hard drive space. I did the malware sweeps, and things seem more or less okay there.

I found thisthread and asked my dad, and yes, they'd had trouble with backups only half completing.

I found some in Norton, which I was able to remove, that gave back 7 gigs or so but I can't seem to gain full access to System Volume Information. I went into Properties of the folder and added my dad's user (administrator) but while it lets me give him permissions, it pops up saying that permission could not be granted for each of the half-backup files.

I have gone into Services and Volume Shadow Copy, and turned it off, and tried deleting, and I tried turning it back on and deleting, and turning it off, rebooting and deleting, and turning it back on and rebooting and deleting. I am never granted access to delete these files.

I ran Space Monger and there's about 26 gigs that it can't analyze.

What am I missing? and Thanks in Advance
 

Answer:Gaining control of "System Volume Information"

Maybe toggle System Restore... right click My Computer; click Properties; click System Restore; check the little box to disable System Restore; restart the PC. Run a full cleaning using several different cleaners like CCleaner and CleanUp and maybe some others found in this section. Then run a full defrag (I like QuickSys ). When you're all done, go back to System Restore and uncheck the box. Disabling System Restore purges all the restore points and system snapshots.

Good luck!

:-D
 

2 more replies
Relevance 77.72%

Hello,

I have windows 2003 server hosting many domains with HELM control panel.

My system is compromised and someone is uploading data without authorization in the following folder:

C:\System Volume Information\_restore

Hacker has created APPZ-iNDiSP & _ARCHIVE folders as under:
C:\System Volume Information\_restore\APPZ-iNDiSP
C:\System Volume Information\_restore \_ARCHIVE

Hacker is uploading cracked version of softwares in these folders. I wish to plug the compromise.

Please HELP!
Thanks a Million
Kash
 

More replies
Relevance 77.72%

hi guys,

Today I would like to do a dual boot on my laptop. Windows and ubuntu .. my laptop is a lenovo. I have a problem on my partition. I have 4 partitions on my hdd, C:, D:, E:, F:. and I want to move or maybe remove the system volume information folder on the "D:" and will also remove the "D:" and finally I have 3 partitions namely c, e, and f. so I can have a free space for ubuntu. it seems my laptop can not have more than 4 partitions.

BUT, i don't know how to do that?

it is screenshot






Thanks advance,
Wilman

Answer:how to move/delete "System Volume Information" [PLEASE]

Was the D partition on this Lenovo when you bought it new?

Or did you add the D partition yourself?

It is not flagged as active or boot or system, so I'm wondering about its purpose? It's not quite empty.

I notice you have an external drive marked as "active" and am wondering how that has happened. Is Ubuntu already on this drive?

Are you locked into the idea of Pixar and Dream Works being on their own partitions?

5 more replies
Relevance 77.14%

i have win xp pro sp2 When my drives where formated as FAT32 i had full acces to the System Volume Information directory but now my drives are formated as NTFS and i have no access to the System Volume Information directory. i'm loged in as the admin but still have no access.by no access i meen i cant see how big it is, what is in it and i cant do anyting whit it.i have tride "unlocker" but stil cant do annyting with it.my question is:how can i get full access again to the System Volume Information directory on NTFS drives?any help is appreciate.greetsAlienSpider

Answer:"System Volume Information" question

What about a right click on the drive and choose "Properties" or "Explore"?

4 more replies
Relevance 77.14%

I used to have a second "test" install of windows XP on my slave hard drive. I needed the space, and wasn't sure how to go about removing it without formatting and losing the other data I had stored on the drive so I just deleted the windows directory, and removed the OS listing from the boot file.

However I can find no way to remove the "system volume information" folder, as it won't let me have access. I have tried booting into a safe mode command prompt, and such, but so far no luck.

Is there any way to get rid of this folder or is a format the only solution?

Thanks!
 

Answer:Need to delete "system volume information"

8 more replies
Relevance 77.14%

Hi all !

Yesterday i got like 15 messages from my anti-virus/spyware program that, in the messages is said that is was in my system files and it could't delete it. I have tried to get into the map that is named "system volume information" but i got "accses denied" ... And i downloaded a new anti virus thing that said it would take it away but when it was going to, the whole computer crashed because it tried to delete the files.

Please help me ! What should i do ?
P.S The program i downloaded was "spyware doctor"
 

Answer:Virus in "system volume information"

Hello and welcome.
This forum is for introductions only. A moderator will move this thread to the correct area. Please come back and tell us about yourself! Hope you get helped!
 

2 more replies
Relevance 76.56%

Hey guys:

I'm an idiot!!! Last night I deleted my System Volume Information folder off of a Raid-0 set of hard drives. As I mentioned, this raid set is not drive with my XP on it. This is just a drive for storage of pictures, video, and other programs I prefer not to have on my C:\. I did take go as far as to turn off System Restore before deleting it. Now when I boot up I cannot access the drive at all. It tells me that "The drive is not formatted. Do I want to format it now?."

I don't want to do that and I am wondering if there is a way to create a new System Volume Information folder so I can access the drive again???

Thanks

Answer:Deleted System Volume Information Folder on a Non-Operating system drive???

I think you are connecting the dots...where there is no connection.

Deleting a system volume folder...isn't possible by me, even when system restore is not used (I always disable SR immediately after a clean install). Even though the folders are empty and I don't have SR employed, the system won't allow me to delete these empty folders.

I believe that the problem is your RAID setup...perhaps you ought to try to repair it.

Louis

2 more replies
Relevance 101.68%

hi every body
My PC has lots of files called "Thumbs.db" & "System volume information" in all its drives.I cant delete these files and I think the cause of shutting my pc down automatically and showing blue screen is these files.the operating system is win xp/sp2.
I don't know what to do with these and what anti virus will delete them.please help me.
thanks
 

More replies
Relevance 100.45%

Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

Answer:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

1 more replies
Relevance 97.99%

I am trying to mount an .iso file about 13 GB in size, however, the following error pops up every time. 

"Make sure that the file is in an ntfs volume and isnt in a compressed folder or volume."

The volume where the file is located is surely NTFS. There is no compression of any kind performed on the file, so I am kinda clueless about this error message. All this started recently after one of the automatic updates. I had no similar problems
previously.

More replies
Relevance 93.48%

I deleted mi1.exe because Norton said it was adware but then my computer froze and now when I start it up I get a blue screen that says: "A problem has been detected and windows has been shut down to prevent damage to your computer. UNMOUNTABLE_BOOT_VOLUME. Check to make sure any new hardware or software is properly installed. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. Technical Information: STOP 0x000000ED (0x82F8E3680, xC0000006, 0x00000000, 0x00000000)" I have tried to start in Safe Mode, Normal Mode, and Last Known Good Configuration but I get this same screen every time. I have no idea what to do. Can anyone help me? (Dell Latitude C400 using Windows XP Pro)
 

Answer:Deleted Mi1.exe then "Unmountable Boot Volume" error

I contacted Dell customer support on a live chat and we tried to restore the system to a date when it was working but windows was corrupt and I had to completely reinstall Windows XP. I wouldn't touch the Mi1.exe file if I were you. The upside is that the Dell rep was really nice and explained things well so at least I know I have good support from the manufacturer.
 

1 more replies
Relevance 93.48%

Greetings. I'm running WinXPpro and have a 250G Maxtor drive partitioned into two logical drives. This drive does not have the OS on it. I can't access the drive and get error messages like Subject Line above and "Unable to determine volume version and state." and "Bad file record signature". I've tried various tools like aVast, Partition Magic, chkdsk with no joy. Is this drive truly hosed or can I recover this information and save the data? What do you think? TIA. Regards.
 

Answer:"No volume information" error. Help!

Does your drive show up as operational in device manager as well as disk management*? If so, meaning that the OS recognizes the drive, then the partition table or file allocation table is likely hosed, and in that case, your best bet will be to consider what you have on the drive and its value Based on that value, you may be interested in using data recovery tools, of which I would recommend Runtime's GetDataBack.


*To access the device manager, select the system applet from the control panel and tab to "hardware". The Device manager may be launched by clicking hte appropriate button. To access isk management, select computer management from administrative tools in the control panel, and then expand the disk management tree.
 

5 more replies
Relevance 92.25%

I've installed some more games and it's not updating with the box art or the information. I've attached a screen shot. Suggestions?
 

Answer:Vista not updating "Games" Folder information.

Well you're using Vista and now you're surprised you have problems? That's what you bought dude.

I've found out that it's perfectly common for Vista to bork different installations, fail to create desktop icons etc. simple stuff. It's just a bad OS. Oh I forgot, nobody knows how to program for it.. end result is the same.
 

1 more replies
Relevance 91.84%

I accidentally deleted my Deleted Items folder. Is there a way to get it back or re-create it?
Thank you

Answer:Deleted my local "Deleted Items" folder

Welcome
Yes, it is very easy
Recycle Bin - Restore

1 more replies
Relevance 91.43%

I used baku 2 weeks ago and deleted my sytem volume information. Win xp and now no restore,no help,no run etc. Still online and still lost ????
 

Answer:I deleted system volume information

I'm not understanding your problem very well as your post is somewhat brief and hard to comprehend.

1. I'm assuming by "baku" you mean backup? Please confirm.

2. When you say you deleted your system volume information do you mean the actual folder itself, or the contents of the folder?

3. When you say "no restore" do you mean you can not now set a restore point?

Any further details you can give as to what you did and what you are trying to do would be helpful.
 

12 more replies
Relevance 89.79%

Ok, when i click on a file to delete it, it comes up with this ---> "The... folder does not exist. The file may have been moved or deleted."

I think I have deleted these files a while ago but when i search for them they show up
as 0 bytes.

I tried - creating a new folder with the same name and putting those files in and then deleting them, but doesn't work. I tried Hijack this and delete on reboot, can't open as file does not exist for deletion.

don't post solutions that are stupid please such as: have you tried right click and delete

Answer:Can't delete "The... folder does not exist. The file may have been moved or deleted."

It's so wide thread...
Have you tried in safe mode?Checked permissions for folder?Folder Permissions

This means you and /or Administrator group have full access to this folder?

If you have x32 system you can also try UNLOCKER 1.8.7 BY CEDRICK 'NITCH' COLLOMB
Maybe you have only NameSpace object? Undeleteable Desktop Icon

If still nothing help it could be caused by wrong name folder ->in this situation burn liveCD linux for example https://www.mepis.org/ boot,run and delete unwanted folder

25 more replies
Relevance 89.79%

i need help!!!!
somehow i managed to lose me "music" folder in windows vista.
i was trying to make it so when i opened the music folder it went straight into data D drive so i would have heaps more room to fit all my music.
BUT it changed the name of the music folder into dataD: now my itunes wont work and comes up with "The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "Music" folder. and alas this folder i do not have anymore. i still have all my itunes and all my music but am unable to open it up from anywhere
So please if anyone can help me with this would be much appreciated.
Is there anyway i can make a Music folder again like the original one you get? i tried just making a normal folder named music but that didnt work at all. PLEASE HELP!!!
 

Answer:i deleted my "music" folder in windows vista now my itune wont work :(

10 more replies
Relevance 89.79%

Does anyone know how to get rid of the "My documents" folder off the desktop without lossing the background. When I delete it, My background goes away. I then have to go into recycle bin and restore it, at which time my back ground returnes. Can't figure this one out.
 

Answer:Lose desktop when "My Documents" folder is deleted.

Whats your OS?

Win 98?
Win 98SE?
Win ME?
Win 2k?
Win XP?
 

11 more replies
Relevance 89.79%

I have accidentally deleted this Deleted items folder from browser, but I can't find it after soft reset n hard reset. Deleted mails can't be seen in trash as well. How to recover this DELETED ITEMS folder.
Thanks.

More replies
Relevance 89.79%

Is there any way to restore the deleted "programs" folder from the vista start menu? I deleted it because it was just a duplicate of everything already in the start menu.

Now most of the shortcuts from my start menu have disappeared and also I can't access "Administrative Tools" in control panel.

I tried system restore to previous day but didn't work, then tried restoring to a point week back but no luck either.

i tried "Repair" of some of the programs from "Programs & Features" in control panel and they do appeared in start menu but then not all the programs have this "Repair" options in "Programs & Features".

Any help in this regard will be highly appreciated because I tried many forums but didn't get any help to resolve this and hope to get solution here.

Thanks in advance.

- Ramesh

Answer:Start Menu "Programs" folder deleted.

Copy all the files and folders from C:\ProgramData\Microsoft\Windows\Start Menu\Programs and paste it to C:\Users\account name\Start Menu\Programs folder.

You will get all back.

12 more replies
Relevance 89.79%

I use the word missing because it seems like this stuff still exists somewhere on my PC, I just can't see or find it...

I was trying to do a bit of cleaning with a malware cleaner...I noticed a lot of stuff it was finding as in a folder I didn't recognize, so I deleted it. Bad idea. I'm kind of embarrassed I did that, you'd think using Windows since 98 would have made me a little smarter but I guess not.

It seems like I somehow deleted the "Users" folder under the "This PC" dropdown on the left of Windows Explorer.

This has caused all my files to disappear from my Desktop, Documents folder, Downloads folder, Music folder, etc...

However, they seem to still be on my computer somewhere, as when I, say, open Excel and try to open recent files, or open my Media Player to play music, I can. In those applications, I can even see the paths to the files. However, that path doesn't seem to exist when I try to find it in Windows Explorer - and I can't find them via searching the C drive either!

My mind is boggled on this one...any help would be greatly appreciated. Thanks.

Answer:Accidentally Deleted "Users" Folder...everything missing

Which malware cleaner did you use?
Did you delete it using that program? If so, it may be in a vault of that program. Allowing you to restore what you deleted; unless you opted to completely delete without placing files in the vault.

If you know the name of a document, song or picture, go to start screen and start typing the name until it is displayed.
Right click it & choose 'Open File Location'






This has caused all my files to disappear from my Desktop, Documents folder, Downloads folder, Music folder, etc...



Sometimes we forget things we know so well when things aren't working right. Have you tried right clicking your desktop, View and Show desktop icons ?

I hope you have had it working long before now. Good luck.

2 more replies
Relevance 89.38%

hey

ok so about 2 weeks ago ive been noticing that any cd i burn, half of the cd would be un readable . so for example: if i were to try burning a 21 sond cd i would only be able to listen to songs up to song 7 or so and the rest of the songs were showing up on my cd player screen but no sounds would follow...

so ive tried the usuall stuff here...first did a scan with adaware se and spybot and then i un installed then re installed my cd burners drivers and tested the burnign out on nero once more...no success at all......

so heres my nero log maybe u guys can find something. thanks.

Drive Information
-----------------
Drive : LITE-ON LTR-52327S
Type : CD-RW Recorder
Firmware Version : QS0C
Buffer Size : 2 MB
Date : ?
Serial Number : ?
Drive Letter : F:\
Location : 1:0
Mechanism : Tray
Read Speed : 12, 8, 4 X
Write Speed : 52, 48, 40, 32, 24, 16, 12, 8, 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : No
Read DVD-RAM : No
Read DVD-R : No
Read DVD-RW : No
Read DVD+R : No
Read DVD+RW : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD+R : No
Write DVD+RW : No
Write DVD-RAM : No
Buffer Underrun Protection : No
Mount Rainier : Yes
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Disc Information (F:\)
-------------------
Type : - no disc inserted -
Capacity : 00:00.01 (0 MB)
Tracks : 0
Sessions : ... Read more

Answer:"D:\ access denied" and "no additional sense information (000000)" Burner Probs

11 more replies
Relevance 88.97%

Hey there...I found a folder that I've never seen in my D partition before...I partition my hdd into 3 parts...C=OS installation...D=Programs and Games...E=Misc downloads and music and pr0n ...

Well I've never had a virus or anything in my D partition before...I just found this folder named "winnt" and it had some bat files and some kind of Airline JScript and something that looks like an airplane tracker...

Then in a folder named sdata (still in the winnt folder) there's files like 911, police, air, fire, etc...OMFG!!! This is like some terrorist thing or something...FBI is gonna find me and I'll never see the light of day again!!! I'll miss the [H] and I haven't even watched LOTR Extended Platinum Collectors DVD thing (the big ass package with those book holder things)...I haven't even completed Doom 3 or started playing HL2 or even had a chance to buy an X-Box and play Halo 2!!!

AHHHHHH!!!!!! WTF is this crap on my computer??? I'm gonna delete this...I should delete it right??? Scans say it isn't a virus but what do they know...I'm screwed...

THANX
C'YA
 

Answer:OMG!!! Found some folder with files like "911" "police" "air" and a airplane tracker!

if youre os is on C: there shouldn't be a winnt dir on d:, should be safe to delete it.
 

7 more replies
Relevance 88.97%

Hi,
I took a performance index from a 32-bit windows 7 Enterprise installed on a desktop PC. When I click the "View and print detailed performance and system information" link just below the performance index, it says "Could not display details page". I am running
as an administrator.
what the problem may be?
thanx

Answer:Could not display "View and print detailed performance and system information"

Hi,
try to update your drivers and Re-run the assessment again , also take  a look at this link it will help you:
http://www.sevenforums.com/performance-maintenance/145345-cannot-view-print-wei-need-some-help.htmlOussama Oueslati | System Engineer | vNext Consulting

7 more replies
Relevance 88.97%

When I start System Information (msinfo32.msc) it gives me, in the info panel, the following message:
Can't collect information
Cannot access the Windows Management Information software. Windows Mangement files might be moved or missing.

I checked if the WMI service is not disabled (it is automatically started, the default).

In Microsoft Mangement Console, under Services and Application, I have WMI Control. R-click, properties, and:
Failed to connect to <local computer>
because "Interface: class not registered"

What can i do?
 

Answer:System Information "can't collect information"

16 more replies
Relevance 88.97%

I am trying to remember the name of this program I used in tech school that would analyze a computer and then give you a detailed summery of all the hardware in the computer, all the way down to the kind of RAM you had in the machine. Any ideas?
 

Answer:Solved: Looking for a "system information" type utility to tell me about all my hardw

6 more replies
Relevance 88.97%

Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?

Answer:Services "Application Information" or "User Profile Service" high CPU

Arsenurderer said:

Recently, one of my service host processes in the task manager showed about 13% CPU usage on my i7. I manually restarted each service in its list and found my problems: Application Information refused to stop on its own, but User Profile Service, which takes Application Information down with it, solved my CPU drain. Yesterday, the windows services locked me out. When I tried to stop the problem services, I got "Error 1061: The service cannot accept control messages at this time." Fearing a virus, I tried to run Malwarebytes, but it gave me the same error message. I managed to run it in safe mode, but this did not solve the problem. As of now, I have a CPU drain and no apparent way to stop it. Can anyone help?



Hi Arsenurderer and welcome to Tenforums.
Let's get the virus possibility out of the way:

Run RKILL
RKill Download
Post the log that pops up upon completion.

Run "Scan" of ADWCleaner
Downloads - AdwCleaner - ToolsLib

Post the scan log
C:\AdwCleaner\AdwCleaner[S1].txt

If you're around now, wait for my response - do not reboot, and do not run "Clean".

13 more replies
Relevance 88.97%

Sometimes when I try to connect to a wifi network, i enter my username/password, it tries to connect for a while then I get the same popup asking me to enter my user credentials...again.
There is never any reason specified for why I am being asked to re-enter my user credentials.
This is extremely annoying. How can I troubleshoot this if Windows does not tell me why?
Event viewer shows no error messages either.
Is there any way to get Windows to tell me why I am being asked to re-enter my user credentials?

More replies
Relevance 88.56%

These problems developed recently:
When try to empty deleted items folder, I get a message that outlook.pst is in use by another application. Close any application that is using this file and try again. Well, there is no other application using that file. Apparently, there is one email in the deleted items folder that is plugging up the folder. I can open the deleted items folder, right click on emails in there and delete them, but one email, which had an attachment from a web site does not respond. Right clicking on that email won't even bring up a menu.
The other error message I get is if I go to inbox or tasks and use find to search for a word, I get a message " The message interface has returned an unknown error. If the problem persists, restart Outlook." Restarting Outlook doesn't help. The things I have tried without success are 1) removed & reinstalled Outlook, 2) ran search & repair,3) ran scanpst.exe against outlook.pst, and 4) tried to empty and find in safe mode.
 

Answer:Solved: Outlook 2003 errors- can't empty deleted items folder & "find" wont respond

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Is there any way to restore the deleted "programs" folder from the vista start menu? I deleted it because it was just a duplicate of everything already in the start menu.

Now most of the shortcuts from my start menu have disappeared and also I can't access "Administrative Tools" in control panel.

I tried system restore to previous day but didn't work, then tried restoring to a point week back but no luck either.

i tried "Repair" of some of the programs from "Programs & Features" in control panel and they do appeared in start menu but then not all the programs have this "Repair" options in "Programs & Features".

Any help in this regard will be highly appreciated because I tried many forums but didn't get any help to resolve this and hope to get solution here.

Thanks in advance.

- Ramesh
 

Answer:Restore the deleted "programs" folder?

ramesh_samane said:



Is there any way to restore the deleted "programs" folder from the vista start menu? I deleted it because it was just a duplicate of everything already in the start menu.

Now most of the shortcuts from my start menu have disappeared and also I can't access "Administrative Tools" in control panel.

I tried system restore to previous day but didn't work, then tried restoring to a point week back but no luck either.

i tried "Repair" of some of the programs from "Programs & Features" in control panel and they do appeared in start menu but then not all the programs have this "Repair" options in "Programs & Features".

Any help in this regard will be highly appreciated because I tried many forums but didn't get any help to resolve this and hope to get solution here.

Thanks in advance.

- RameshClick to expand...

You would be better of starting a new thread for your question as it is a specific question rather than your view on using Vista.
 

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I recently told a friend to update her computer to Windows 10. I thought that it would be a nice change for her, but she started calling me with issues. One issue was that she couldn't locate her Documents. She would open the folder in file explorer, but it would appear empty. I walked her through the steps and we managed to find it in her Local Disk's user folder. I thought it was just the issue of misplaced files so I mentioned that she could move them into her current documents to make it a little easier to find. The next day, she turned it on and couldn't see any files that she had moved. I restarted her computer and, for some reason, Windows 10 (which she had been using for the past week, turning it on and off frequently) had just displayed the messages "HI" and "Your files are right where you left them". I let it boot fully thinking that it might fix the problem, but it looks like it made it worse. The entirety of the Documents folder is now missing, even though other folders have been restored. There were very important files and pictures in the Documents, but it doesn't seem to be anywhere. Is there anyway to retrieve this? I've asked and she hasn't ever back it up.

Answer:Windows 10 "Documents" folder deleted

Hello Mewzero, and welcome to Ten Forums.

As a test, type shell:Personal in the address bar of File Explorer and press Enter to see if it may open to her Documents folder.

If not, then you could see if using step 4 in OPTION TWO below may restore it.

https://www.tenforums.com/tutorials/2...dows-10-a.html

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How do I recover "My Documents" folder to it's default location? I recently added (E:\Data (folder)) in one on my Libraries under Documents and relocated all my files in "My Documents" folder to (E:\Data folder) and assigned it as my 'default save location' as clearly shown in (fig. 1). During the process, I may have inadvertently deleted the "My Documents" folder as it is not showing in the navigation pane (fig. 1). I've tried locating the folder but it's really gone. Systems File Checker found no anomalies as indicated in fig. 2. I may have also deleted my "Public Folders" but that's not the issue I'm trying to solve right now and besides there's a tutorial somewhere here regarding missing 'public folders'. I would just like to know how do I recover the deleted "My Documents" folder to it's default location. I have tried 'restoring libraries to default locations' feature and unhid the hidden folders view option, still no "My Documents" folder. Any help would be greatly appreciated. Thank you for your time.

Answer:Deleted "My Documents" folder in Libraries

Have a look at this tutorial:
Libraries - Restore Default

This may also help: http://answers.microsoft.com/en-us/w...b-ef3fe7d24893

Failing that, you could try a system restore to a point before you made any changes.

You could also try creating a new user account then delete the old one.

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I accidentally deleted the entire My Pictures folder from my library. How do I get it back? I was trying to delete an album and it deleted the entire library of pictures. My photos are still in the Windows 8 library just not the My folders library. Any help will be appreciated!

Answer:I deleted the "My Pictures" folder from my library

Hello jbcarrere. Welcome to Eight Forums.

Open the recycle bin and select what you want to restore if you can.
(assuming they are still there)

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in attemp to delete a folder in one of my most important folder containing needed information, i end up mistakenly deleting the main folder contain needed informations with the use of Shift+Del button, how can i recover it back.
 

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When I logged on yesterday morning it was fine... some 15 folders and over 6000 pictures. When I logged back on yesterday afternoon everything was gone. I've tried looking in the Recycle Bin, searching by individual folder and file name but to no avail. Everything seems to be gone. This morning I ran Spybot and it identified and removed something called "PurityScan." Would this have deleted my PICTURES folder? Is there any way they can be recovered? I'm running Windows XP and have RoadRunner. Thanks. Winelvr
 

Answer:My "MY PICTURES" folder and it's contents have been deleted

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Honestly don't know y I deleted it but, I was cleaning files from my drives while in Linux and I deleted the system volume folder from one of my hdds and now all my data is inaccessible. Haven't touched the drive since, would like a surefire way to get it back. Here is my set up64gb ssd Windows 7
1tb hdd internal (deleted system volume folder)
1tb external hdd 50gb Linux partition 950gb ntfs partition
Thanks in advance

Answer:recover deleted system volume information on external drive

Have you had a look at the current version of the HIRENS boot CD. this has lots of free recovery tools on it. I have used it a few times for exactly the purpose you need it for...

Go here: Download Hiren

And scroll down about 3/4 of the way and you will a download link.

hth
Tanya

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Hi,

I have two partitions on my disk. One for the the operating system (xp pro) and the other one for data and so on. The other day decided to unmark the "hide system files and folders" option, just to try and experience.

Now, on my data partition root appeared a folder that names itself "system volume information". I cant acess that folder, and the system alerts me of some kind of nfts allocation table error, or something like that, when i try to acees it
What is that folder? Should i be worried?

Regards...
 

Answer:System Volume Information Folder

System Volume Information Folder

How to gain access to the System Volume Information folder
 

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I just finished reformatting my machine and when I run a full scan with Avast it see this in the logs "C:\System Volume Information [E] Access is denied". Doesn't Avast scan this folder? I actually get the same messege when I try and open the Sys Vol Info folder as well (double clicking on it)... As far I as I can remember I should have access to opening this folder... Any ideas?
 

Answer:System Volume Information folder

XP does not allow write access to that folder for AVs.

That's why if you discover you have a virus you need to dump your restore points to prevent reinfection.
 

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C:\System Volume Information" /E /G Zombie :F

None of the cmd commands would work at all I've tried everything and its says the commands aren't real.

The command above is my example it did nothing.

I have a virus inside my Sysem Volume Information folder I wanted to see what VirusTotal.com would say if I sent the file to them. But dumb enough I'm not allowed to get into that folder even know I can see it. The OS doesn't allow me to just click into the folder its self.

C:\System Volume Information\_restore{7DC0BD25-810A-4646-9B02-25E7BB3740C2}\RP38\A0014125.exe (The A0014125.exe is the virus and the only file in the folder.

Anybody have any ideas what I should do?

Because this "virus" or spying .exe file came from FreeMake Video Converter.

Yet, I can only view with add now Quarantined Items.

Answer:Trying to get into System Volume Information Folder.

How to gain access to the System Volume Information folder

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Hello to all,
I have a folder called system volume information on all my partitions and when I try to open it I get a message saying "access denied".
Can anyone explain what it is and should it be there?
 

Answer:What is system volume information folder?

This is where XP stores System Restore information. The inaccessibility is related to your drive being formatted in NTFS, I think, since I have one drive that is FAT32 and one that is NTFS, and the FAT32 allows me to see the contents of the folder you are talking about, whereas the other does not.
 

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Is it safe to delete the hidden System Volume Information Folder if I am not using the system restore feature under Windows XP Pro?
 

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Moved a few drives from a server running winxp to one running 2k.
Any special way you guys know of to delete these folders? I cannot uncheck the 'Hidden' attribute because it is greyed out.
 

Answer:System Volume Information folder

turn off system restore

http://support.microsoft.com/default.aspx?scid=kb;en-us;309531
 

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I tried to format my 2GB USB drive in NTFS Format in WINDOWS XP. When i format the drive, it was formatted successfully, but inside the formatted drive one of the folder is created named as "System Volume Information". I tried to delete the folder, it says "Access Denied" also remove my USB drive safely but it show and error like "the Generic Volume is used in another program...". why it will happens, the folder "System Volume Information" is a virus?.. how can i overcome this problem... reply me as soon as possible.. thanks to all...

Answer:System Volume Information Folder in USB?

It's not a virus.

It's a system folder present on most NTFS volumes and is used primarily for system restore points (this folder is where they're saved to). It's intentionally set up so you can't simply delete it. To do that, you'll have to give yourself ownership of the folder and then assign yourself full access permissions.

If this folder bothers you, you might format your USB stick as FAT32 instead.

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I cannot see any sign of the System Volume Information folder in Explorer or any other file browser program I try.
It is not grayed out, it is not there. When I enter Tools, Folder Options, View, the Show hidden files and folders
is selected. As a matter of fact, if I then select Do not show hidden files and folders, the next time I open View,
it has gone back to Show hidden files and folders!
Even though hidden folders should therefore show, the SVI folder remains hidden.
I have examined my system by booting with BartPE XPE and there is the SVI folder with all the restore points, etc.
I am using XPPRO, NTFS.
Thanks in advance for any help.
Ken Gash

Answer:Cannot See System Volume Information Folder

How to Show Hidden Files in Xp:http://www.bleepingcomputer.com/forums/t/43032/how-to-show-hidden-files-in-xp/

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As there are malware to be removed in my System Volume Information folder, I must access the folder to remove them. The solution for access, provided by MS is incomplete. It states that once I have provided access to the Hidden Files, etc, I click on Properties & then on the Security Tab. However, there is NO Security tab.I am running XP Pro SP3. Anyone have a resolution?

Answer:System Volume Information folder

The link below ahould be of some help.System Volume Information Folderhttp://www.theeldergeek.com/system_...As far as getting rid of the infected files in that folder the normal way is to turn off System Restore, restart the computer then turn on System Restore again. This will purge all of the System Restore files including the virus infected files."Make sure that you turn System Restore on again. How to turn off and turn on System Restore in Windows XPhttp://support.microsoft.com/kb/310405Tufenuf

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Hi,

I have a 40gb hd. Found a folder on it called 'System Volume Information'. It's 3.5gb

Is this where all my sys restore info goes? Explorer wont let me look at the files

Any ideas?
cheers

Answer:System Volume Information folder

i believe u r correct. really wanna find out since it wont let u in is delete all but the most recent restore point in disk clean up and see what the size of the folder is afterwards. that is alot of restore points to be using up 3.5 gigs and my restores fail neways when i try to go back to more than a week or 2 prior. so i would reclaim ur disc space to use for better things than holding useless old restore points.

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Hello all!

I've screwed up, I don't know how it happened but I was moving around some stuff and something happened with the open windows (got stucked to the cursor) and when I got it to stop (I've got a new mouse with some small buttons on the side, and I've not managed to get used to them .. however I will disable those)

Well the problem is that when I got to unhook that window from my cursor my 300Gb + mp3 folder was gone .. man it almost gave me a heartattack, cause I've been working on that thing for years basically ...

I found it, it's somehow inside the "D:\system volume information" folder, and if I dragg it out to the root of the D drive it dissapears from the sys vol dir, but doesn't show up in the root at the D drive .. ?? and then if I go out from the sys vol dir and go back in again (basically refresh) then there it is again ..

summary: ... cannot move my mp3 folder back to the D:\ folder since it accidently got moved to d:\system volume information ..

please help .. I'm nervous like a cat on a hot tin roof

Thanks

//Ken1

Answer:system volume information folder

  
Quote: Originally Posted by Ken1


Hello all!

I've screwed up, I don't know how it happened but I was moving around some stuff and something happened with the open windows (got stucked to the cursor) and when I got it to stop (I've got a new mouse with some small buttons on the side, and I've not managed to get used to them .. however I will disable those)

Well the problem is that when I got to unhook that window from my cursor my 300Gb + mp3 folder was gone .. man it almost gave me a heartattack, cause I've been working on that thing for years basically ...

I found it, it's somehow inside the "D:\system volume information" folder, and if I dragg it out to the root of the D drive it dissapears from the sys vol dir, but doesn't show up in the root at the D drive .. ?? and then if I go out from the sys vol dir and go back in again (basically refresh) then there it is again ..

summary: ... cannot move my mp3 folder back to the D:\ folder since it accidently got moved to d:\system volume information ..

please help .. I'm nervous like a cat on a hot tin roof

Thanks

//Ken1


Lets try the easy way first. Just go to back up and restore, to a point prior to the problem, and restore. If you are not sure how thats done just follow instructions below:



Just go to help and information, and type back up and restore, follow instructions. You will be good to go in no time. In the case of problems, just return and we will... Read more

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hi

i'm on win2k pro and have ntfs file system; i just installed an additional 300g seagate on my pc as storage; however, i notice that it doesnt have a system volume information folder like all my other hd's; should i worry? in the past, after i create a partition to set it up, this hidden folder shows after a reboot except this time

i wonder why

thanks
 

Answer:no system volume information folder on new hd

Check Device Manager to see if the drive is designated as "removable".

You need only worry if you want System Restore to monitor that drive so that you can restore it. That may not be necessary in this case.
 

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Whenever I try to create new folder in my one of my system drives it is displaying "Unable to create the folder "new folder"". File system error(65535). Previously I was able to create/delete files.
Now every thing i want to do is getting failed (create/delete/modify).

Answer:Unable to create the folder "New folder" system error 65535

I would try a scan with MalwareBytes Antimalware. A couple of years ago I had something similar where I could not delete any files using Explorer. MBAM picked up the registry hack and fixed it.

The free version works just fine for scanning. A "Threat Scan" should be enough to pick if off if it's a Registry nuisance.

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Hi,

I have completely deleted the My Pictures folder (C:\Users\Me\Pictures), and I cannot restore this "special" user folder.

How can I?

Answer:Deleted "My Pictures" folder

Hello Hatter the Mad, and welcome to Seven Forums.

If it's still in the Recycle Bin, then you can just restore it from the Recyle Bin. If not, then you can type shell:My Pictures in the Start Menu search box to restore it. You may need to restart the computer afterwards to full apply.

Hope this helps,
Shawn

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Hey, so in an attempt to free up space on one of my drives, I attempted to transfer the file / copy it to another drive and then delete the original to clear up space. I thought everything had worked successfully until everything began disappearing. I've been using various programs in order to recover the folder in its entirety, however, without spending big bucks - there seems to be no way.

Help would be greatly appreciated, thank you.

PS - I have used the recuva program but there is way to many things for me to recover to my USB.
 

Answer:I Deleted my "User's Folder"

The best price point USB key nowadays is 64 Gigs. Is that enough storage ?
 

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HI,

I have a deleting emails problem...

I am using Vista Home Premium, and Outlook Express as my default email. I have a bunch of emails that are in my Deleted Items folder that I cannot do a mass delete. I right click on the folder and choose the "Empty deleted Items Folder" but nothing happens...when I highlight all of the emails in that particular folder and then click on the delete button (red "X") at top of page, I get a "an unknown error has occurred". I accidently deleted all of the contents of my inbox (doh) into the deleted files just a second ago, and I can't even move them back to the inbox without getting the error message stated above.

Anyone have any suggestions?

Links2
 

Answer:Cannot delete "deleted folder"

Hi,

I have seen this prob a couple of times, the only way I have been able to solve this prob was to create a new outlook express user account and copy/paste the new deleted folder from its mail store to your current mail store folder, then restart outlook express, then delete the new account which has just been created.

This will not solve the prob of your deleted inbox files, you will lose these.

Before you do this, wait & see if anyone else knows a way of restoring your current outbox. (I doubt it though)

(If you have already lost all wanted emails you could just create a new account & delete your old one)
Hope this helps

Rob
 

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Hey, so in an attempt to free up space on one of my drives, I attempted to transfer the file / copy it to another drive and then delete the original to clear up space. I thought everything had worked successfully until everything began disappearing. I've been using various programs in order to recover the folder in its entirety, however, without spending big bucks - there seems to be no way.

Help would be greatly appreciated, thank you.

PS - I have used the recuva program but there is way to many things for me to recover to my USB.
 

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I am using Windows XP Pro and recently created a restore point in my System Restore program. This was over a month ago, and I no longer need that restore point. When I defrag with either Diskeeper or Norton Speedisk, I get a report on a good number of defragmented/defragmentable files, most of which are in the Restore folder in my System Volume Information folder. I was able to access my System Volume folder and found the offending file but hesitate to delete that file unless I can be assured that I can do so safely.

Would a simple delete be okay?

Attached is a screenshot of the folder in my Systems Information folder.
 

Answer:Safe to a Delete System Restore Folder from System Volume Information?

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Win7 SP1
My System Volume folder is gigantic right now, almost 10GB.

I thought I could decrease that by deleting some older restore points with CrapCleaner.

When I looked at the SR points in CC, there is only one there, the most receont one, created today.

Is that possible---one restore point ten GB in size?

Or---has something gone wrong? If so, any way to fix it?

Anyone have an idea what could be going wrong with that--a 10 GB SV folder with only one restore point in it?

Of course, one solution would be to turn off system restore, so that everything in that folder is deleted, then start it again. However, if something goes wrong with the computer, that SR point could be a lifesaver, necessary to restore the system.

--------------
One other question--can the contents of the SVI folder be copied to an external HDD for backup (I have taken ownership of the folder, and given myself full permission on it and subfolders), before turning SR off and on? Then if necessary to use that saved SR point, copy those contents back to the SVI folder of the original drive?

Answer:Giant System Volume Information Folder

Well, you can actually start system restore and then click "Choose a different restore point" to display the other available points, see this tut.

System Restore

You can also a 3rd party tool like QRM Plus manager to take a look at the points.

How To Delete Individual Restore Points In Windows 7

Its possible the previous restore points got deleted for some reason or theres insufficient space allotted to them. You can set that space this way.

System Protection - Change Disk Space Usage

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When I first bought my 1TB Iomega Network Drive, I tried to do a copy or clone or something of my entire hard-drive. It didn't work out well, because I was doing it wirelessly and about half-way through every time, it crashed. I could never get it to finish. I went through and tried to delete all the files in the folder I saved them into (called backups) and was able to delete nearly everything (some things I had to right-click and go to properties and uncheck "Read-Only" to make it go away) but for some reason I cannot get rid of the folder leftover called "System Volume Information." I tried unchecking "Read-Only," but it doesn't seem to help. I tried also using a program that allows you to "Take Ownership," but that doesn't help either.Please see the photos and the contents of the folder:<a href="http://s167.photobucket.com/albums/u122/heavyjavadrinker/internet/?action=view&amp;current=3rd-folder.jpg" target="_blank"><img src="http://i167.photobucket.com/albums/u122/heavyjavadrinker/internet/3rd-folder.jpg" border="0" alt="Photobucket"></a>

Answer:How to delete SYSTEM VOLUME INFORMATION FOLDER

You can delete the contents of the System Volume Information folders, but not the folders themselves. If you don't use system restore just disable it. All restore points will be deleted immediately.

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I've got this Keylog-Briss virus in my system volume information folder. Maybe I'm wrong, but doesn't that folder pertain to my restore points and whatnot? If so, I'm pretty sure that McAfee can't scan that folder because of access rights. So how do I get in there and get it out?
 

Answer:Virus in system volume information folder. How do I get rid of it?

Turn off system restore by following instructions here
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039 for Xp
or here
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001012513122239 for ME

That will purge the restore folder and clear any malware that has been put in there. Then reboot & then re-enable sytem restore & create a new restore point.
 

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Hi. I recently installed a dual boot system with Windows 7 64 bit on one partition of my 1tb "C:" drive & Windows XP Pro 32 bit on the other half of the drive. I also have a "D:" drive that I use for storing "My Document's" & lot lot of other non system files. It's basically a backup drive in case my "C:" drive crashes. I also have a 500gb removeable hard drive "H:" where I store the "official" PC backup created by Windows 7 (In case the "D:" drive crashes). Windows doesn't seem to realise that this is a removeable drive & has put the System Volume Information folder on it, along with $Recycle.bin, they are also on the "D:" drive. How do I get rid of these folders off both disks & do I need to somehow let Windows know the my "H:" drive is removeable, thanks.

Answer:Remove System Volume Information Folder.

First you should disable System Restore on external drive. System Restoreonly protects operating system files so there is no need to have itrunning on drives or partitions that contain only data files and/orbackup images.Use Control Panel - System and go to the System Restore Second now that they have been created you may find that they are difficult to delete while the system is running as these are system files.The easiest way is to boot up with a live CD and delete the files that way.___________________________________________? When everything else fails, read the instructions.

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I cannot see any sign of the System Volume Information folder in Explorer or any other file browser program I try.
It is not grayed out, it is not there. When I enter Tools, Folder Options, View, the Show hidden files and folders is selected. As a matter of fact, if I then select Do not show hidden files and folders, the next time I open View, it has gone back to Show hidden files and folders!
Even though hidden folders should therefore show, the SVI folder remains hidden.
I have examined my system by booting with BartPE XPE and there is the SVI folder with all the restore points, etc.
I am using XPPRO, NTFS.
Thanks in advance for any help.
Ken Gash
 

Answer:Solved: System Volume Information folder

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First question, the winre.wim file is at 96% fragmented and I cannot defrag the system information folder. How can I get that fragmented file to defrag?

Second question, I have unchecked the hidden system folder so I can try and delete the system volume folder, which didn't work either, now I recheck the settings so the hidden files are hidden but now the system information folder is still showing, it won't go back to hidden, now what?

Thanks for and help.

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Could someone help me understand how to access the System Volume Information in VISTA and if deleting very old versions of that folder can be harmful?Thank youThierry6644

Answer:Accessing System volume information folder

Look HERE for info on how to access. It describes the process in XP but it is the same for Vista. I do not beleive that you can delete this folder but in the event that you are successful, look for Windows to recreate it again. It is a system protected folder. It is quite OK to leave this folder in place. Just delete the contents and keep system restore off. This will ensure the folder remains empty.

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Does anyone know how I can get access to the System Volume Information folder to delete Trojan horse Dialer.8.P that is in my secondry E: drive? If I try to open it I am denied permission.AVG Resident shield found the virus and said to run AVG for Windows but it did not find anything. SpyBot S&D and Avast both found nothing either (not sure whether they scan this folder anyway).

Answer:Access to System Volume Information folder

click here good luck

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i'm running WinXP Home, SP3...last install of hotfixes was 3 or 4 days ago.

don't have much cause to go into my SVI, but wanted to because i keep getting a popup from Kaspersky that a worm (Win.MSSQL.worm.Helkern) has tried to access a port & been blocked. after a scan, Kaspersky Internet Security 2010 will let me access my SVI folder (i have it set to wait to do anything, if anything's found, until i tell it), if it finds anything, then i can delete, move to other folders, etc. once i leave, i'm denied access. "...not accessible. Access is denied" i can right click, but not open it.

i want to be able to access when I want to, not when "someone" feels like letting me. i searched the forums & the threads it returned weren't what i need to know. one referenced installing explorerXP, but that thread was from 2000/2001, with another reply from 2004, & wasn't comfortable trying that.

also, System Restore keeps changing the size of the restore points. i had manually set it at 2gb, now it's back up to 10gb. i have System Restore turned on for my internal drive but have it turned off on my external storage drive & occasionally i'll find that it's also been reset to max & turned back on.

i Googled & went to microsoft & got this:




Using CACLS with Windows XP Home Edition Using the NTFS File System
In Windows XP Home Edition with the NTFS file system, you can also use ... Read more

Answer:i can't open my System Volume Information folder

cake said:





i want to be able to access when I want to, not when "someone" feels like letting me.Click to expand...

Start > Run and type "cmd" and press ENTER key
Type "cd C:\" and press ENTER key
Type the following line ...
cacls "C:\System Volume Information" /E /G cake:F
and press ENTER key.
Type "exit" and press ENTER key.

Now you should be able to access System Volume Information.
 

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Hello, everyone. I have a HJT log for you guys to take a look at. I got a message from my AVG telling me I had a threat detected, and it came up under my E:/System Volume Information (E:/ is a secondary drive) with four different files saying A0051366.exe. AVG was able to get rid of one of these files, but the other three say they aren't accessible. I'm not sure how to access that folder or those files. I figured I'd run a HijackThis log too, to make sure everything else was going okay.Here's the log, and many thanks in advance:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:57:54 PM, on 4/29/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\Program Files\Common Files\Java\Jav... Read more

Answer:HJT Log and a trojan in System Volume Information folder

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I have 2 x patitions on my Notebook which runs WinXp Sp2. The C:\ drive is around 14GB and the D:\ which is around 16GB. When I right click on my C:\ Drive it says that I have less than 1GB free space. This is after I have tidied up the drive. I have around 5 Gb free on the D:\ Drive. If I try and analyse the C:\ with Disk Defragmenter, it gives an error saying that C:\System Volume Information file is corrupt. I believe that the C:\ drive has maybe 6GB of free space but currently the performance is very slow as it thinks it has very little space. Whenever, I try and clean up the disk, it won't let me. How can I fix this c:\system Volume information file so that I can get the system to recognise the free space on the c:\ drive?

Answer:system volume information folder corruption

Try this.How to Turn On and Turn Off System Restore in Windows XPhttp://support.microsoft.com/kb/310...

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I use an external portable hard drive for backups of my downloaded programs and system backup (not scheduled just manual backups). There is an empty folder "System Volume Information" but i can't remove it.

Answer:Unwanted System Volume Information folder

  
Quote: Originally Posted by LM2008


I use an external portable hard drive for backups of my downloaded programs and system backup (not scheduled just manual backups). There is an empty folder "System Volume Information" but i can't remove it.


That probably came with the drive. And it may not be empty - just hidden files. I would not delete it.

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Note: See Additional Information at the bottom first.

This is not an emergency at this time. I'm trying to understand it for future use, when it /could/ be an emergency.

I'm using Windows XP Pro SP2 (FAT32, not NTFS). When following Charlie White's "Windows Crashed? Here's Help" tutorial (3/14/02) [http://webcast.broadcastnewsroom.com...e.jsp?id=8658] to restore my crashed C: drive, I came to the part where he says "Open the System Volume Information folder." However, when I opened it, it was empty! I have done this same procedure before, and the folder was loaded with files, which I used as instructed in the tutorial, but this time the folder was empty. Somehow these files seem to have been deleted.

Here are the relevant instructions:
===============
1. Open My Computer
2. Click on the Tools menu, then click Folder Options.
3. Click the View tab.
4. Under Hidden files and folders, click to select Show hidden files and folders, and then click to clear the Hide protected operating system files (Recommended) check box.
5. Click Yes when the dialog box that confirms that you want to display these files appears.
In My Computer, Double-click the drive where you installed Windows XP (usually Drive C) to display a list of the folders. then double-click on the "System Volume Information" folder. This folder contains the system restore points stored on your computer. The folders will look similar to this:
_restore{EE42BEB8-700A-495F... Read more

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How can I view the System Volume Information folder?
 

Answer:How can I view the System Volume Information folder?

Right-click, Properties. Give yourself permission under the Security tab.
 

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Is it normal for a brand new external drive bought in year 2013 to have a system volume information folder that is created in 2012? I thought the folder should be the date it is first plug into a computer?

Answer:Question regarding system volume information folder

The folder would keep the time stamp of when it was created. It's not unheard of, the seller may have had it a long time or the vendor they got it from. I have bought new drives with a year-old production date.

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In one it swelled from 40 something MB to almost 800MB.here is a HijackThis Log:Logfile of HijackThis v1.99.1Scan saved at 10:13:37 PM, on 6/23/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\AntiVir PersonalEdition Classic\sched.exeC:\Program Files\AntiVir PersonalEdition Classic\avguard.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\Program Files\ewido anti-malware\ewidoctrl.exeC:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exeC:\Program Files\Ahead\InCD\InCD.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Java\jre1.5.0_06\bin\jusched.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\... Read more

Answer:Huge System Volume Information Folder

Hello IHateAbnormalities and welcome to the BC HijackThis forum. I see no signs of viruses or malware in this log. It is clean.

The System Volume Information folder is where system restore points are stored. The disk space used is a percentage of the disk size so 800MB is not an unreasonable amount of space for this folder to use. You can specify the amount of space used by system restore by going to the Control Panel and then the System applet. Click on the System Restore tab to see and/or set the current settings.

Cheers.

OT

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Hi..

I have quite a small hard drive and am constantly battling for space on my c drive.

I use windirstat a lot and it tells me that a lot of items are in the system volume information _restore folder.. and some are taking a lot of space.

I checked Google and it says that this is the folder where my restore information is stored, now the thing is that I have disabled system restore. It was deactivated as soon as I started running short on space which was an year back.

So why is this folder still there? Is there a "safe" was to delete this?

Thanks

Answer:system volume information _restore folder

If SR is disabled...the folder is empty.

It cannot be deleted permanently, it's a Windows system folder and loads when Windows loads.

Louis

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Dear gurus,
My antivirus detected (in Windows XP drived computer) Trojan.PWS.Panda.20 in System Volume Information folder.
The messages are:
C:\System Volume Information\_restore(8C5911F4-B9DB-47F2-B998-767C59C667B6)\RP178\A0059154.exe\gziped.gz is infected by Trojan.PWS.Panda.20
and
C:\System Volume Information\_restore(8C5911F4-B9DB-47F2-B998-767C59C667B6)\RP178\A0059154.exe &#8211; archive contains infected objects.

How dangerows this infection and how can I cure it?
 

Answer:Trojan in System Volume Information folder -what to do?.

Turn off System Restore, then turn it back on. That usually flushes those out.
 

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i have a problem with the spybot.worm.gen virus and McAfee is telling me that the virus is located in the System Volume Information folder. However, even when I uncheck to show all folders and files, I cannot see it. I have searched over and over and cannot put a location on it. What can I do??? Many thanks!
 

Answer:Can't find folder, C:/System Volume Information

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I have been noticing recently, my C drive gets occupied fully even if there are no bigger programs installed.
Out of 150gb, after uninstalling few programs, the space left was 30gb. Day by day it started decreasing and i saw 20gb today.

I used the disk cleanup tool and it shows only 100mb after selecting all fields.

I was worried still that space was not freeing and ran this program WinDirStat. Here are the screenshots.


System Volume information folder occupies 75% of space - meaning 100gb.
There are lot of files which were around 1gb - 2gb and they are created from 2013.

Can somebody tell me why 100 gb? I read that this service is important but why is it taking this much of space..please help to remove these unwanted older files if any.

FYI, I tried below options after googling and also searching in this forum:
Used disk clean up tool and selected more options > system restore and shadow copies > deleteDisabling and Enabling System restoreDeleting shadow copies through VSSAdmin Delete Shadows commandVirus scan in System Volume Information folder (after taking ownership of that folder) through Kaspersky and ESET SSManual delete of the files.Selecting delete option in System Protection > ConfigureChanging maximum usage to some x%

I have tried all these methods but still those files are existing. Please help

Answer:System Volume Information folder occupied 100 gb

System Volume Information contains:
System Restore pointsDistributed Link Tracking Service databases for repairing your shortcuts and linked documents.Content Indexing Service databases for fast file searchesInformation used by the Volume Shadow Copy.

Since you cannot delete anything from this folder while Windows is running. The quick way is to delete the whole folder using Linux Slacko Puppy.
Download the ISO (160MB) :Slacko Puppy Linux . Click one of the link shown on screen shot #1.Create a bootable USB Using Rufus - Create bootable USB drives the easy wayBoot from USB, the screen should look like the screen shot. From the bottom left #2 of the screen. The HDs mounted as sda1, sda2 ... and one of these is your C: Drive.Find the System Volume Information, right click and delete it.Disconnect the USB and reboot Windows, a new System Volume Information folder should be created

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I am running Windows 7 SP1 x64 (all latest updates auto apllied) and have recently moved to a EFI RAID0, RAID1, RAID5 system based, i.e All virtual volumes are initialised as GPT

On all volumes there is the standard 128MB partition (in the first sectors of volume) for the GPT header however; on the system volume, as the very last sectors, there is also a 105MB partition called "NO NAME" with a file system of "(OEM Service Volume)", what is this partition, how did it get there and can I delete it?

I used Intel Rapid STorage Technology to create the volume and Win7 Disk Manager to create the partitions and initialise the volumes

Any help for this reasonably computer literate amateur would be most apreciated

Answer:105MB partition "NO NAME" File System (OEM Service Volume) - whats it?

To give us a better look at the partition, search Disk Management in the Start Menu search and take a screenshot of what you see.

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Hello I am in a bit of jiffy here.

Today when I tried to start up my computer everything started out well, Bios started, checked to see what I have plugged in for CD and Hard-drive(so just normal stuff), but when It started up windows it automatically took me Startup Repair. This was unusual though as this has happened before I though it would run it's course and start up after not actually detecting any problems.

I checked back after 3 hours later to see it still trying to "Attempting Repairs"

So i restarted the computer and when the repair started again I clicked cancel and went into a few more options (open command, start from a different point in time, Windows memory Diagnostics, etc.) and ran the Windows memory diagnostics tool. After a few minutes it was done but didn't give me any information.

Computer restarted so I cancelled the scan again. This time I went to diagnostic and repair details. Every test says the same thing completed successfully. Error code = 0x0, and t the end it comes up with this Root cause found: System volume on disk is corrupt.


After It told me the root cause I did what most people do and went to see if I could find a fix
Trying sfc /scannow came up with "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.
trying chkdsk c: /f /r gave me a different error "Failed to transfer local logged messages to the event log status 50."

It also states "Wi... Read more

Answer:Root Cause Found "System volume on disk is corrupt"

Hi, and welcome to the forums.

Well, before anything else, you might boot your repair disk and copy/backup all your files to an external drive.

There are several posts in the forums that sound similar to yours, searching for "corrupt windows system". If you rebooted, not waiting for it to complete the repair process, I would restart that and give it all night as windows is not the speediest at checking obvious stuff (Repair Install).

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I have a toshiba with a windows 7 64bit, and it's been acting really slow recently and freezing up on me so I thought there might be viruses that I needed to get rid of, so I restarted my computer so I could go in safe mode with networking to check if there really were. When I restarted my computer I momentarily forgot to press the f8 key and the windows starting screen with the logo showed up. Without thinking I turned off my computer since I didn't want to restart again (it took forever for the computer to do). Once I turned the laptop on again I ended up going to system repair. For some reason this did nothing to my computer. I left it on for hours and hours until I finally decided I wasn't going to get any results. I once again restarted the laptop but this time when I went to system repair I cancelled it and when into more options and tried doing a system restore which also didn't work and said a bunch of my files couldn't be read. When I looked back at the system repair log it said "system volume on disk is corrupt." I googled it trying to find something to help me, and every place said to run sfc scan, which I did on command prompt, which always gave me the reply "there's a system repair pending which requires reboot to complete" and since my computer can't reboot properly no matter what this is what it'll say. Is there some way to run this scan or another way to fix my computer without having to lose all my data? I have some really important files ... Read more

Answer:"system volume on disk is corrupt" and sfc scan not working

I suggest first before doing anymore repairs you need to make a backup of all your important data so as not to lose it.

A linux live cd choosing to run off the cd not install go to the windows installation and backup all your data to an ext hdd.

Then using startup repair option at F8 option choose choose the windows installation by highlightlng and choose next go to cmd prompt and type: chkdsk /r press enter

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I recently bought and installed Windows 7 Home Premium OEM onto my HP G42 (which is now 2.5 years old). I had Win 7 home Premium on it when I bought it, but the hard drive broke and I ended up getting a new drive (Seagate Momentus 7200 750 GB 7200RPM SATA 3Gb/s 16 MB Cache). I installed it onto there, and it seemed to be working fine for a few start ups. Then when I tried doing an update, I got blue screened the when rebooting, and it wouldn't let me back in.

From there, I decided to completely re-install Win 7 (I really had nothing of value on there), and that worked longer. It still had trouble doing an update, but after trying it again, it worked fine. It was a few days ago that it began giving me blue screens telling me a "critical system process has stopped working or terminated". Now, when I try booting to it, it will get to the start up screen with the animation, then it'll reboot after a minute and tell me it had trouble booting.

I ran start up repair, and it told me that the root cause was that the system volume was corrupt. I'm not really sure of what I can do now. Is there any way to fix this problem or to prevent it from happening in the future?

Side note: I don't know if any of you are proficient in the Ubuntu system (I dual-boot with ubuntu 13.04), but I tried accessing the Win 7 partition from there and it gave me this message (see attachment):

Answer:Windows 7 Start Up Repair Say's "System Volume Is Corrupt"

Okay, so I ran
Code:
chkdsk
via the repair disk, and it gave me this. Also, it said my system was in D:, which is odd because it should be in C:

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OK, so what's going on here with folder navigation?
The properties tabs seem to be the same except that the identical folder from:

"This PC" is of type: System
"C:" is of type: This Folder

In addition, it seems that when you change the sort orders, etc. within the separate "types", it saves the new setting separately. What is this "feature" actually called? Is this for some type of "quick views" for when you're doing different things with bulk files routinely? Is there some interface to manage all these different "types"?

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