Computer Support Forum

computer shuts down unexpectedly and randomly

Question: computer shuts down unexpectedly and randomly

Hi,
This usually happens with processes such as converting wav files to mp3 or with some flash players. The computer just stops, period. I'm not doing anything illegal--some programs it might happen with are exact audio copy or flac front end, which should be fine to use. Also happens on websites, such as youtube, with flash players occasionally. Here's the hijack this. Thanks in advance for any help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:13:19 PM, on 8/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\svcprs32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\system32\bcmntray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\WINDOWS\cfgmng32.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\acer\eRecovery\Monitor.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\system32\mdmcls32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR" target="_blank" class="invilink">http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 9\SnagitBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CA Toolbar Helper - {FBF2401B-7447-4727-BE5D-C19B2075CA84} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)
O3 - Toolbar: CA Toolbar - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 9\SnagitIEAddin.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\bcmntray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [dvHighMem] C:\WINDOWS\cfgmng32.exe
O4 - HKLM\..\Run: [cafw] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229603574046
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229603548968
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: trkwvga2.dll confifc.dll ifcstat.dll confdrv.dll drvstat.dll
O20 - Winlogon Notify: dbgmgr - ifcmgr32.dll (file missing)
O20 - Winlogon Notify: drvmgr - drvmgr32.dll (file missing)
O20 - Winlogon Notify: smlomswc - C:\WINDOWS\system32\smlomswc.dll (file missing)
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: WinSock Svchost Manager (WinSvchostManager) - Unknown owner - C:\WINDOWS\system32\svcprs32.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 13073 bytes

More replies
Relevance 100%
Preferred Solution: computer shuts down unexpectedly and randomly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 92.25%

My HP Pavillion Elite HPE will shut off and restart on its own. Also, icons are being switched around, i.e., the excel icon shows up for word documents and vice versa. There are no messages associated with this action.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.51.2
Run by Administrator at 14:08:34 on 2014-01-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.16367.13525 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\spoolsv.exe
C:\Program Files\NV... Read more

Answer:Computer randomly shuts off and icons switch unexpectedly

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

12 more replies
Relevance 71.75%

I am running Windows XP with Plus! program added and have since the day it came out. Just recently a problem developed that is totally frustrating me. While online or off all of a sudden about 5 to 10 different programs or boxes will start springing up all over the screen out of control and then my computer freezes up and shuts down. It is almost like it is bouncing from item to item rapidly out of control. I have a Hewlett Packard Pavillion Model 6635 with a speed of around 500 and a hard drive of 10 GIG. I think I might have too many things that load up at startup but have no idea as to what I should delete or move or how. Thank you so much for any help you can send my way.
 

Answer:Computer shuts down unexpectedly

8 more replies
Relevance 71.75%

Hello everyone. I'm new here and this will be my first post on here. I'm sorry if I have started this post in a wrong thread. I'm unsure of where it should go. Anyways, I'm not a tech expert so that's why I here. I will try my best to describe my problem tho.

First of all, I have been having this problem since last week. The problem is that it just auto shut down on me without any warning.

I thought it was because its overheating/the cpu reached it limits hence why it auto shut, but thats probably not the case.

And since that happened I just thought to myself that I should just reinstall windows. Haha. I thought that would solve my problem. But it didn't.

This crash problem occured when I opened game. I also realised that it happen as well when I browse the internet using firefox. Like after I opened it for a few minutes it then shut down.

However, if I'm not opening anything else and just at the desktop and only transferring files for hours, the crash never happen unlike after I rebooted, went to firefox, then googling stuff and then poof, it crashed. I also checked the cpu too, but its not overworking itself. Its just chilling.... Oh, and I checked it from task manager.

I already tried uninstalling the nvidia drivers and went to surf the internet afterward. No crashes at all. I could watch youtube as well without having it crash on me. But when I reinstalled the driver back. It happened again.

So... I don't know really wha... Read more

Answer:Computer Shuts Down Unexpectedly

6 more replies
Relevance 71.75%

here is the bugcheck after the computer started back up. everything was running fine then !BAM! restart.
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0xe2bf877c, 0xac660890, 0x00000000)

 

Answer:Computer shuts down unexpectedly

is the computer setup to create a minidump when it crashes if so post them here
 

27 more replies
Relevance 71.75%

Last April, my computer started to shut off unexpectedly and without any warning at all. I would have to hold in the power button for about 30 seconds, let it off, and push it again and it would reboot. It did this for several weeks without warning. Before I knew it, it wouldn't even boot up again. I took it to a local computer guy, who checked it out and told me that the motherboard, hard drive and the memory were all "fried" and that I had to get all new. I did so.
Now, the same exact thing is happening AGAIN! I don't want my computer to "fry" again. Does anyone have any idea what could be causing this? Could this be a cooling issue? I really don't know much about computers, and don't know if I have listed enough information, so please let me know if there is any other info you may need (and how to get it).

I have: an MSI Km2m Combo-L Motherboard (VIA KM266 Chipset)
AMD Athlon XP 2200+ CPU
Maxtor 40gb Hard Drive
Windows XP Professional
 

Answer:Computer shuts off unexpectedly!

Hey, check your Psu, it have to be the problem, what Mobo do you have, and what psu?
 

7 more replies
Relevance 71.75%

Computer shuts down unexpectedly!

Answer:Computer shuts down unexpectedly - Help!

Scan the system for possible virus infection with the following programs and not with your installed antivirus.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

5 more replies
Relevance 71.75%

my computer (windows XP) will turn off unexpectedly, particular when I run spybot (about 1/2 way through the scan), and also when i run some music programs such as Pro Tools. here is a hi-jack log: thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:27:09 PM, on 4/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\System32\Rundll32.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:... Read more

Answer:Computer shuts off unexpectedly

Hi woodstiff

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. Since it's been a few days since you last posted a log please follow these instructions if you still need help and I'll be happy to assist you.

Download Deckard's System Scanner to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, 2 text files will open - main.txt and extra.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.


To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box: C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

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My printer always worked fine up until today. I was trying to print an email receipt when suddenly my computer shut down and restarted automatically. Then the pc said it was recovering from a serious error and that the problem was due to hardware or software issue and can cause loss of data (told me to back up my data). Scary! This is the first time I see this! Can anyone help me please? Thanks.

Answer:Computer shuts down unexpectedly

Overheating, corrupt Driver, Faulty PSU, virus/sCan you tell us if its a Laptop or a Desktop, and what make/brand please.

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Hi, I had previously posted a question but forgot to give the pc info. I have a desktop pc pavilion model p6-2014 with operating  system Windows 7 Home Premium 64-bit.  I have not installed any hardware or software except connected a new router. My computer shuts down unexpectedly several times starting 2nd week of this month. At right hand bottom of screen, there is a msg that reads: " Display Driver Stopped Responding & has Recovered. Below that is another sentence that says: "Display Driver AMD driver has stopped responding & has successfully recovered. Black screen follows then asks if I want to start windows normally and I have to sign on again. I am not a computer savvy person and do not know what to do. Pls help and provide detailed steps on how I resolve this problem.  Also, I can not access the HP Support Assistant app. Getting a pop up msg that says: HPSF.exe has stopped working. This app has encountered a serious problem and must close. How can I put this app back?   

Answer:Computer Shuts Down Unexpectedly

Hi,When did this problem start?  I suggest you try a system restore to a point before the issue began.  There might be a driver conflict causing this issue. Here are the instructions: http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc?src=ia&iaaid=50004900&ialnk=ti...




-ChrisI work for HP.Support Forums are now on your mobile phone: http://m.hp.com/supportforum

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My computer frequently and unexpectedly powers down with a critical error Event 41 kernel power. There is no warning or other screen, it just restarts. I bought a new power supply hoping  that woudl help but it didn't I note with some surprise that HP computers/laptops have been suffering from unexpected shutdowns for several years. Has anything been resolved and with so many complaints why not? 

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My computer shuts off when searching for files, scannng for viruses, running PC1clik etc. It also indicates programs like adobe acrobat aren't installed and I hve to manually open it. Does anyone have any ideas? I've searched microsofts knowlege base but no luck. I have win XP P4 2.2 Toshiba Satellite 512kb.
Thanks. I'm counting on you.
 

Answer:computer shuts off unexpectedly

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Hello,

I am having a problem with my computer shutting down randomly. I am an engineering student and I run CAD programs on my computer and it irritates me to no end when I am in the middle of working on something and it just shuts off. I talked to someone else about my problem and they said that the CPU is trying to pull too much power from the power supply and so it thinks that it is shorting out, so it shuts off. The only time that it ever shuts off on me is when I am using SolidWorks (CAD program). I keep my Task Manager window open so I can watch and see what it is doing before it shuts off and the CPU is running from 85-100% with only 990Mb of memory used. My computer is about a year old. It is a HP Pavilion dv4000 notebook and has a 1.6 Pentium M and 2Gb of RAM. I don't know what could be wrong. What can I do to fix this?

I plan on upgrading to a new computer hopefully this summer, but until then i need to fix this if possible. Aside from my problem of having to do all of my schoolwork more than 2 or 3 times, who would you recommend me buy a new computer from? I was thinking Dell or Sony... What do you think?

Thank you!

Answer:Computer Shuts Off Unexpectedly

hello & welcome to TSF,

first of all i need you to do this,

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties


also


do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

http://www.helpwithwindows.com/Windo...p2-bootcd.html

now if you do have the Windows XP... Read more

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Okay, so as the title says, my computer has been shutting down unexpectedly every once in a while. Like I will be in the middle of an application, downloading something, or just plain reading something on the internet and my computer will shut down. The monitor will go off completely, but my modem will have the green (on) light on and a constant yellow light which usually means it's processing something or opening a program. It really sucks. Like I have to unplug the power source and re-plug it in to turn my computer back on. I've tried virus scans but nothing comes up so I'm lost. And I'm not sure if it started before or after I connected my new external hard drive, but I'm thinking it was after.

Answer:Computer shuts down unexpectedly

Hello and Welcome to TSF

So it actually is not shutting down completely, you can hear the fans spinning and the hard drive has activity, is this correct?

Possibly overheating, open the case and take some canned air and blow out the dust bunnies. While you have the case open you can boot up the machine and physically look to make sure the fans are spinnning, esp the fan on the cpu

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

Look in the Device Manager for any conflicts, yellow question marks or exclamation points

Check the error messages by looking in the Event Viewer and post them back here (Start->Settings->Control Panel->Administrative Tools->Event Viewer).

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My Custom Computer Specs:

P4 3.0 GHz
1 GB Ram
Radeon 9600Pro Video Card
80 GB HD
Windows XP

Just recently my computer started shutting down randomly whenever it feels like it. I dont know if its a hardware, virus, or power problem. Please help me I am desperate to fix it.

Also, my monitor recently started acting weird. When I turn on my computer and turn on my monitor, my monitor would stall for 30 seconds before showing anything. The status light would be orange for 30 seconds and then turn green and then Ill start seeing things on the screen.

I am going crazy. Help.

Answer:Computer Shuts Down Unexpectedly

When you say shut down, is this an instant power off or it is just as if you had shut down Windows properly?

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Hi,

My computer has been shutting down unexpectedly lately. It started to shut down when I was watching videos at 1.5 speed on VLC player and only then. So I updated my video card driver and VLC player and for a couple of days everything was working fine. Today however, it's shutting down about every 20 minutes or so. I checked Event Viewer but I can't find what the error might be. Nothing new has been installed besides the driver and VLC player update. Here's what I am running:

Win7 Home Premium SP1
i7 2.80gHz
8Gb RAM

I have attached a CPUID Report. Is this a hardware or a software issue? Can anyone please help?

Thanks.

PS I have not been getting a BSOD. It goes from running fine to a black screen as if my monitor was unplugged. My tower is still on so I need to press the power button to shut down.

Answer:[SOLVED] Computer shuts down unexpectedly

I am trying to set Win7 to create a minidump as per the instructions here:

How to Check Computer is set to collect dumps

However, when I make those settings changes and click on OK, the settings never set. They always revert to my previous settings which are like in the attachment. How can I get my computer to accept the settings?

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My HP 250 G3 laptop has been shutting down unexpectedly recently. It all started last friday (26th Feb) when I turned my laptop on at home and the Startup Repair dialog came up saying "Your computer was unable to start" and the status said "Attempting repairs". It seemed like it was stuck there so I shut it down with the power key and turning it back on. I can't remember when the blue screen came up but it was some time after turning my laptop back on. I wasn't able to log in to my laptop again until I selected the "Last Known Good Configuration" option. Until then I've been able to login and use my laptop but it turns off unexpectedly and after logging back in, it says it has recovered from a serious error (or something like that). When I view more details I see "Blue Screen" as the cause. Attached is a zip of the dump files. Hope someone can help.

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Hi, My son bought Sim3 yesterday and has played it continuously ever since on a Dell laptop running Vista.His problem is that his laptop keeps shutting itself down......no warning....just shuts down. Has anyone else experieneced this or have any advice?ThanksPosted on another thread that seemed to be similar but been asked to start a new thread

Answer:Sims 3 - computer shuts down unexpectedly

Yeah, we ask you to start new threads so you can get accurate information.  Now, my thought on your dell laptop shutting down is an overheating issue.  Most newer video games use loads of the computers resources, so the computer most likely is shutting down because of overheating.  What you can do is either check the fans on the laptop for dust and debris, and make sure it is on a flat surface, like a desk, so the fans can breathe.  Also, you could buy a laptop cooling pad, which can be bought at your local walmart, kmart, ebay, ect.  These cooling pads go on the bottom of your laptop and have fans that blow air on your laptop to keep them cool, along with the fans already in use on the laptop itself.  These usually cost roughly $20 and up and connect to the laptops usb.

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I have a Medion MD8000 computer running Windows XP. Recently the computer started booting very slowly (sometime 5 min or longer). Then after it is running, it randomly shuts off without any warning, then starts to reboot itself. Any idea of what I should do?

Answer:Medion computer shuts off unexpectedly

Hi Mannyme and welcome to TSF

There is a very good writeup about speeding up your computer at this link:

http://www.techsupportforum.com/f174...ow-247566.html

Try these fixes and report back if you have any questions or concerns.

Best regards,
Mack1

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My computer turns itself off and on again after approx. 45mins to an hour of use. I have consulted someone who says this is due to a virus. What do I do? Is there a simple solution?

Answer:Computer shuts down and turns on unexpectedly

Is it a sudden shut off and not a systematic shutdown of Windows. I would guess if its a sudden shutdown you are looking at heat issuenone

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Hello everyone, and thanks in advance for anyone who try helping me.

Here is my problem:
every 5 to 15 min, one of the 2 events occures:
1. My screen shuts down for no reason (the yellow light turns into orange), but my computer is still working (i can still work on it "blind").
this is the rare event.
2. This is what usually happens: The computer shuts down completly.
when i turn it on again, some times it turns on but the screen is still off (like in the event number 1), and sometimes it goes on ok, until the next time it gets off for no reason.
If i wait some hours after it get shuts down, i can use it for longer time until it gets off, but if i turn it on a few seconds after it gets off, i can only work for a few minutes until it gets off again.

I'm learning in a university and i have a big test in a week from now, so its kinda urgent for me..

Thanks alot, Liran.
 

Answer:Computer/Screen shuts down unexpectedly

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Hi,

I'm having trouble with my PC shutting down on me unexpectedly.

This has been a problem for a while now and I have tried some things to fix it but to no avail.

I used to have a 500W power supply where every now and then I would get an error message saying that my video card was not being supplied with enough power (the specs on the video card say it requires a minimum 400W power supply). I did have the PSU connected into the video card via a 6-pin connector. After getting this error message I decided to upgrade my PSU to a 600W power supply, hoping that it would then have enough juice.

It is at this point that although I do not get that error message any longer, my PC will shut down on me at random times.

When I do finally get it to boot again I receive no error message in any of the Event Viewer logs.

I do like to download some pretty big files (from legitimate sites) and often keep my PC on for a day or two at a time. During this time my computer is happy (doesn't shut down or anything) but when I try to start using it again, after about 5 or 6 minutes of use (playing a game, surfing the web etc) it will shutdown as if the power in the house just went out. I do not see any flashing lights and everything appears as normal otherwise. All the fans in my case work just fine and I do not feel a lot of heat coming off the CPU's heatsink. Usually my computer will not successfully boot right after this occurs. Sometimes it quits on the WIndows splash sc... Read more

Answer:Solved: Computer shuts down unexpectedly

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This will be my third attempt to have someone at this site help me with my problem. I have not received any replys to my last two posts. Please, Please, Please... guide me in the right direction.

We have a HP Pavilion m9150f... windows vista. We have very little saved on the computer, yet it seems we are running out of memory anyway. The computer takes a min. of 10 minutes to start up and is now shutting itself off. I am currently working in safe mode.

hjp attached:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:20:50 PM, on 11/25/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.scottrade.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Soft... Read more

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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

There are two times when I have noticed it stopping for a reason. Other times I do not know why it shuts off. Once it stopped after I had a flash drive in the USB port. I did the proper procedure for "safely removing" it, but the computer still shut off when I took the drive out.

Another time the computer more or less went to sleep. I was able to restart the computer without it rebooting. I wonder if there is some way to set the time for it to do this.

Answer:My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

Hi Xarzu,

Not sure on the flash drive and USB port, but Step Two in this tutorial will show you how to set the Power Options to what sleep settings you want.

Power Options and Sleep Mode Problems

Hope this helps,
Shawn

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Hi -

I previously received help from Gringo over on this thread (http://www.bleepingcomputer.com/forums/topic413593.html), but since removing (I think) the malware, I've run into a new problem: the computer has, each of the past few days, suddenly shut down. Gringo suggested that I post a new topic here in the Vista forum.

I looked at the Event Log and it mentions kernel power. I also see this error message in the log: "The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 2 seconds since the last report."

The other very weird behavior that I can't find the source for is that one of the svchost.exe processes seems to take up 300,000 -- even when no programs are running. I can't figure out why the CPU is working so hard.

Please let me know what additional information I can provide, and I am happy to do so. Thank you!

Answer:Computer Running Vista Shuts Down Unexpectedly

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
 

Answer:My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

Specs would be nice.

CPU, GPU, PSU. Any overclocks. etc. You need to give us something to work with here.
 

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My HP Pavilion 5000 CTO with XP pro SP2 has been having this problem for awhile. Whenever I do anything that makes the computer work harder (defragmenting, total system scans, watching videos, and any time I multitask with many different programs); it will just shut down. I assumed it was a virus at first, but Nod32 would run and it would shut down before it found anything. Safe mode doesn't help. So I recently reformatted the computer but I'm still having issues. Any ideas on what could be causing this? Is it hardware or software?

Answer:Computer shuts down unexpectedly; hardware or software?

Besides a few items like the cpu that could have a temp problem a bad cap in the supply or being a weak unregulated transformer, or even something on the board faltering once powers is being pulled for hardwares are things to consider.

If the cpu is running hot when a load is on the overheat protection circuit on the board will simply shut everything down. Iou would likely see a message for something like that however while a bad cap or something else on the board giving out once power is pulled would be one thought.

2 more replies
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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

Answer:[SOLVED] My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

overheating?

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I am running Windows XP on a Gateway laptop.  I just started having this problem yesterday and I've searched all the forums and haven't found an answer.  Approximately five minutes after starting up the computer unexpectedly shuts down.  I don't think it's an overheating issue because when I'm in firefox it asks if I want to save the settings or close all tabs.  It gives me that option for about 3 seconds and then shuts everything down.  I tried running AdAware and Spybot Search and Destroy to see if I had some problem but to no avail.  I also tried system restore to an earlier date and I thought that fixed the problem.  The computer was working for a good 45 mins or so but then shut down unexpectedly again.  Since then it's been shutting down every 4-5 mins.  I'm in safe mode right now hoping it doesn't shut down before I finish typing this.  If you have any ideas please let me know!  Thanks!

Answer:computer shuts down unexpectedly, asks if i want to save settings first

Are you running on battery or AC power? When running battery only the computer will shut down when battery power is too low. If the battery is old, it can show fully charged, yet still only have an up time of a few minutes.

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It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?
 

Answer:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?
 

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So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!
 

Answer:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.
 

2 more replies
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Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

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hi there - hope i'm in the right forum here.

i'm trying to find out why my computer has started shutting down randomly. i'm not too tech savvy so will just give all the info i can and hope some may be of use in getting help.

some specs as far as i can tell:

os - xp pro, version 2002
service pack 3
AMD athlon 64 x 2 dual core processor 5200+
2.27 GHz, 3.37 GB of ram

capacity of C drive 40GB
used: 14.3
free: 25.6
zone alarm (free edition installed and running)
avg (free edition installed and running)

i have a D drive too - supposedly with a lot more space but i don't know how to activate it and would never need more than what i've got on the C drive anyway. (though i do wonder now if having that space available may help this particular problem ... just a thought)

computer is 2 years old - built by some dude who sells them online. used mainly for internet, email and ... farm town. :-D

so as the heading indicates - my comp has started shutting down randomly. turns completely off. this has been happening for about 5 weeks and happens about 2 -3 times in any 24 hr period. sometimes i can get it started again straight away ... sometimes i need to leave it off for a minute or two.

i don't think i have any kind of virus or malware as have run all the scans etc and nothing out of the ordinary comes up. also the comp is running fine bar the shutting down thing. cables and leads all seem fine and secure too.

sooo .... Read more

Answer:computer shuts down randomly

One way you can check if it is a heat issue is to time the shut downs: if all you're using it for is nets and farmtown and it shuts down consistently (after 1 hour, or after 30 min etc) then its likely a heat problem. Boot it up, run till it shuts down and note the times, then let it sit an hour or half hour and repeat, and note the time.

Other option is a powersupply or RAMM issue, harder to test, so eliminate the heat thing first. There are stress test programs that will severely tax your machine, their point is to see what kind of operating temps it can handle, you could try one of those too, they have them here on MG
 

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For experimenting, I have an older gateway essential (pentium 3) computer that shuts down randomly. Sometimes within seconds of startup and other times a few minutes thereafter. Once its going, seldom thereafter. It usually does it within 30 seconds.

When it shuts down the green power light stays lit (I think this may be the clue) and it will not restart unless I unplug the system, wait for the power light to go off and then plug it back in. Sometimes it takes several attempts to get it going.

Please Advise.

As an aside I'd like to add this here for others that have had similar problems due to overheating. My Compaq computer started shutting down randomly, but on that there was a led in front that would blink red indicating this (I looked it up in trouble shooting). So, I opened the case and the cpu fan was not working. I got a new fan, put it in, and that was not working either. As a work arround and not replace the motherboard, to fix this, I got one of the Y adapters that plugs into the power supply cables and connected the fan to that (12 volts for me) using only the two power leads on the fan (for my fan, red and black) and leave the third disconnected. I had to cut the wires and splice them. Testing showed that the old fan would also work the same way and I did not need to get a new one after all.
 

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I got a new used computer the other day. It ran great the first night. It had a recently reformatted hd, with wxp installed, so the first night I had it I dl'd all the windows updates. The next day, about midday, just after I installed my printer driver, the computer shut off without warning...and continued to shut off at random times when I was able to get it back up. Most every time I would have to disconnect the power cord and reconnect in order to turn it on. A few times that didn't even work. Sometimes it stays on for a few minutes, sometimes a few seconds. This is the longest it's been going since the problem started, about 20 minutes now!

Here's what I'm running:
AMD Athlon 2000 xp
Win XP Pro
1.67 ghz
160 gig hd
512 mg RAM
psu fan, heatsink fan, & a chassis fan blowing air out
nvidia geforce2 mx 200
cpu temp ranging 36C-49C (98F-120F)
m/b temp ranging 30C-36C (86F-95F)
CPU Fan avg. 3000
400w power supply

Room temp yesterday was about 85F, today it's about 80F. Any suggestions?
 

Answer:Computer Shuts Off Randomly...

May be its overheating it can make computer turn off check temp and may be bad power supply

Also run adware and spybot and do on line virus scan. A virus can do this check for spyware on computer your may have program running take all resources

Is re-starting or turning off
 

1 more replies
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Hello all,ive been having a problem for the last couple of weeks
My pc just cuts out randomly..sometimes its 3 times a day..other days its fine!(it never happens while im playing bf2 or other games)
it usually happens when the computer is idol
Its a custom built amd 3800/1024ram/sata hd running windows xp home.
ive looked at the security event viewer and it seams this happens every time :

Event Type: Success Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 528
Date: 14/11/2005
Time: 20:00:12
User: NT AUTHORITY\LOCAL SERVICE
Computer: DU-***********
Description:
Successful Logon:
User Name: LOCAL SERVICE
Domain: NT AUTHORITY
Logon ID: (0x0,0x3E5)
Logon Type: 5
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name:
Logon GUID: {00000000-0000-0000-0000-000000000000}

this is followed by about 15 policy changes, events 848-850
there is also an NT AUTHORITY\ANONYMOUS LOGON(could this be a hacker?)
ive come to the conclusion it could have something to do with the latest update from windows,
or maybe the windows firewall?
hell it could even be my Motherboards built in firewall..which ive never used!

any suggestions??
ive search google/micosoft with no luck!
..i hope ive given enough infomation..please tell me if i need to explain it better!


:shocked: :shocked: :shocked:

Answer:Computer shuts down randomly!

does the pc come back again..... I am assuming you do not have it set to hibernate or turn the HD or display off when idle for a time ?

is it turning off like someone pulled the plug ? if it is do the lights go off stay off on the front ?
or is it just resetting ?

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Hello,

I have been experiencing random shut downs/restarts (as if someone pulled the plug) and I'm wondering what you all think the problem could be. My OC is 3 hours stable in Prime95, yet I could have my computer idling and it will randomly restart. One time it just shut off and I couldn't even turn it back on till it decided to turn itself on 5 min later. here are the voltages:

Vcore - 1.32
VTT - 1.31
NB - 1.41
FSB @ 400

all the rest are defaults....I REALLY hope it's not the motherboard. I just ordered a Corsair TX750, so hopefully that solves the problem. My current PSU doesn't even have an 8pin mobo connector, which may be the reason for random shut downs. Thanks in advance!
__________________

Answer:Computer Randomly Shuts Down

Well usually this happens due to following reasons
1. Problem with PSU
2. Overheating...Fan issues
3. Bad memory. ( Usually blue screens than restart)

Sam.

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Hey all, here are the computer specs..
Windows XP PRO Fully updated
Geforce 8800GT Gfx Card
Q6600 Quad core processor
4gb of ram, made by G-Skill
The case is an ULTRA ATX medium Tower, with a built in 700w Power supply.

I built this computer back in February. It runs awesome, games are smooth, everything is great. However, recently it seems to have crumbled. Around the beginning of April, the computer shut itself off while I was playing oblivion. I assumed it overheated, but checking the temperature using Everest told me everything was fine. So without thinking i played for the rest of the day and nothing happened out of the ordinary.

That night, i went to bed and woke up in the morning and found the computer shut itself off once again. When i pressed the power button, the fans spin, the lights go on, and then 5 seconds later it shuts itself off, before the motherboard beeps. So after 4 hours of running around panicking that my computer was dead, unplugging various parts and plugging them back in, i found a solution. Unplugging and replugging in the 4prong cable next to the processor fixed it.

So for about 2 weeks, all was well. Then out of nowhere, when loading up WoW, the computer randomly shut itself off again. I did the same thing i did last time, unplugged that cable, plugged it back in, and all was good. At this point i was getting a little worried. It then happened again, another 2 weeks later, when playing Rise of Legends. Once again, the cable, plugged it ... Read more

Answer:Computer Randomly shuts off

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Hi everyone,

I'm having a bit of trouble with my computer which seems to randomly power down. It all started last night when I left the room to grab dinner. Upon my return, I found that my computer had mysteriously shut down. I turned it on, got to Windows, and it powered down without warning. I switched it on again, and this time it powered down even before Windows had loaded.

I assumed that the problem was due to my PSU, so I went out to get a new one this morning, higher wattage and all. Plugged it in, turned the computer on, and got a good 15 mins out of it before it shut down once again.

After doing a bit of research on the web, I thought that the problem might be due to the CPU overheating, so I switched my computer back on going into BIOS to monitor the temperature. I watched it rise steadily for about 20 minutes till around 105 degrees C before it shut down. I thought I had found the source of my problem. I switched back to my old PSU since I discovered that it was unrelated to the problem and proceeded to clean all the dust out of the computer's case. Started the PC again, monitered the temperature. It slowly rose and stayed steady at around 52 degrees C this time but shut down after about 5 mins or so. So it isn't a temperature problem.

I'm sorta lost now and don't know what to do. I can't even get in to run a couple diagnostic programs. Any pointers? Any help or advice would be greatly appreciated. I have a P4, 2 GHz with ... Read more

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It keeps randomly shutting down. It closes whatever Im doing without asking me if I want to save anything, and shuts down, as if I told it to shut down like I was done using it for the day. I have no clue what is going on, because I have no spyware/viruses that I know of. I recently installed a new network card, but im pretty sure this isnt the problem, because it was happening before this, but less frequently.
I am running a Dell Dimension 4450 with Windows XP Home edition, a p4 2.0ghz processor, an evga 6600 128 MB nvidia gfx card, and a gig of DDR ram, with a Netgear FA311 PCI Ethernet card. What can the problem be??!! It is very frustrating... It even has the nerve to shut down when im in the middle of a game. Thats the worst feeling. Please look into this!
 

Answer:My computer randomly shuts down :(

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I just installed a A64 4000+. My computer has been randomly shutting off, not restarting. What is the deal? PSU? Hard drive?

Sometimes after it shuts off I cant get it to turn back on for a few minutes.

I have 450W PSU right now and dont have a high end video card yet. I have had my hard drive for about 3 years and use my computer daily.

Answer:Computer Shuts off randomly still

Mine is doing the same thing, I've been told its the power supply.

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I have a problem related to this.  My computer will power on, but occasionally it will randomly shut down.  The screen goes black, but the power light stays on for about 15 seconds.  Then the light goes out.  I can turn the button back on, but Windows then asks me to verify my identity before I can continue (as the power failure somehow affects the operating system).
 
On a related note, the battery overheats just before shutdown occurs.
 
When I contacted Acer for this issue a week ago, the administrator gave me a fix involving the reset of a battery.  Unfortunately, I did not write down the instructions and tried to do it by memory.  Obviously, that memory failed me.
 
If someone in the community knows the instructions, please post them here.  I promise to make it so I have it handy.  Thank you.
 
[subject line edited to reflect new topic]

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Sometimes my computer will just shut off. I don't think it a temp issue because sometimes I'll let it sit for a couple hours and it will take a few tries to get it back on once again. I will turn it back on and it will start to go on for a couple of second then turn back off. It does however seem to turn off when I'm doing CPU intensive things like encoding.

2.3 GHz celeron
intel D845BG board
2- 512 DDR ram
Windows XP pro
 

Answer:Computer shuts off randomly

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My computer randomly shuts off ONLY when i am playing games... it can do msn and music and stuff fine but when i play a game it usually lasts around 30 mins to an hour and it automatically shuts off my computer.. im wondering if this is my fan or ? What is going ? Help! ty
 

Answer:My computer randomly shuts off

That usually means the system is overheating. make sure all your fans are working.
 

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Hello,

I don't know if anyone can help me, but it would be great if I found a solution.

I have an HP-Pavilion 1465dx series laptop. I have had it for 4-5+ years. The laptop will randomly shut down when not plugged in. I used to think it was a battery issue so I switched out the batteries and still experienced the problem after a time. Then I thought it was an overheating issue but it happens even when its in a ventilated area. The computer will shut off and I cannot restart it without pulling the CMOS battery and rebooting. I replaced the CMOS battery and this is not the issue. I've replaced the charger, and updated the drivers etc. Nothing seems to work. If I leave the computer unplugged in a low power state for sometime it ends up shutting off randomly when I go to use it (even if the battery is reading with power still). I don't know if this is bad memory.. Bad motherboard or what... I have ran all the diagnostic test long and short, virus scans, etc and nothing has come up with an issue so I don't know what else to attempt..

I am currently running:

Windows 7.
HP Pavilion 1465dx
Service Pack 1
64 BIT OS
Intel Duo 2 Core T6500 @ 2.10GHz

Any suggestions? Thanks.

Answer:Computer Randomly Shuts Off

Hi you might take a look through the steps here some will be the same as you have done Black Screen Issues and Troubleshooting

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About a week ago, right after getting rid of a nasty little adware/virus that slipped past Norton, my computer started shutting down on its own. Usually twice within the first 15 minutes of startup, once more an hour or two later, then it runs great for 10-12 hours, or until I go to bed.
 
-- I've been poking around in event viewer and see Event ID 41 Kernel power for all the times the comp has shut off. It also lists, under Errors, 3011 and 3012, Loadperf.
 
-- The PSU is eight months old, a Corsair HX850, which was swapped out when my other very new Corsair completely died a couple months after building my comp. 
 
Any help y'all could give me would be greatly appreciated. Thank you!

Answer:Computer shuts off randomly

Hello Bonnie Lass,
Please download these programs to Desktop, and Copy and Paste back here. Note these need to be done in Normal mode, not Safe mode.
 
Please post a snapshot with Speccy for more system details -How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)
 
 
Download Screen317 Security Check from Here or Here and save it to your Desktop.
Double-click SecurityCheck.exe Padlock Icon
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt
Please Copy / Paste the contents of that document.
Note 1:: If any security program requests permission to access the Internet, allow it to (it is 100% safe)
Note 2. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, (or similar) restart computer and Security Check should run
 
 
Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
 Click Go and Copy / Paste the result. (result.txt)
 
 
This may give us a better view of the internal problems.
 
Thank You .....

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During a power outage, my computer shut down
When I turned it on, I got a message saying it was shut down because some drivers were not installed properly and it was shut down to prevent damage.
I restored to the last known good condition and it works for awhile. It shuts down again and I get the message again. Any Ideas?
Thanks, Billbillie

Answer:computer shuts down randomly

Hi

Download and run this application: BSOD_XP_v1.3_jcgriff2_PROD.exe.
Once it has finished running zip the folder TSF_XP_Support which can be found in your Documents folder.
Attach the zipped file to your next post.

Maybe then we can see why it is shutting down.

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Thank you for reading this. I had just cleaned my computer real well. I hooked it back up and it wouldn't stay on longer than a few mins... I took it to Bestbuy.. Geeksquad.. they said Video card is not working so I got a new one and upgraded my ram to 3gigs. Well I brought it home and hooked it up. After about an hour it just shut off completely. It doesn't shut down, just off. I'm running windows vista 32... intel quad core... and a Geforce 9800 gtx+ 512... I got a power supply of 500 watts.

Any help out there is greatly appreciated. This hasn't happened to me before.
 

Answer:Computer shuts off randomly

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K, my computer will randomly shut down Hard, like you just pulled the plug out of the wall.
Then when you try and turn it back on, reads FF, PSU fan working, all fans are going but one.
This one is not working based on the mother board, i.e. if I switch that fan around with another then it works and the other doesn't (hope that makes since) I also get no monitor output. The fan also tries to start, moves barely then stops completely.
After turning it on and off a bunch of times,
(have to hold down power button to shut off, sometime this won't even work and I have to turn power off to the PSU)
It will start up says there was a CMOS error and that defaults were loaded and everything goes back to working normally.
Then it will shut down and I go through the same process over again. Seems to be progressively getting worse. Did this about 3 times to me yesterday in about a 10hr time period. Went about 4 days before it did it again the first time.
One of the times when I tried to turn it on, after it had shut itself down, only the PSU fan was going and not any other fans.

My best guess is that its the motherboard but this is based on the fan output stops receiving any power.
Computer specs:
Motherboard: Gigabyte X58A-UD3R
CPU: I7
Video: 2 Geforce GTX 480
Ram: 8 Corsair CMX12GX3M3A133C9
PSU: Corsair HX1000
OS: Windows 7

Things I've tried to get it to start without success:
Putting just one stick of ram in, went trough every stick lol, nothing.
Using one video card.
Resetting CMO... Read more

Answer:Computer Randomly Shuts down.

what are the temps and voltages from the BIOS?

which fan is not working? is it a case fan or the cpu fan?

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My computer shuts off shortly after being turned on. Occasionally, it stays on, but for the most part it shuts off about 3~5 minutes after being turned on. I don't believe it's a faulty power supply, because I tried installing a brand new power supply, and the problem still consist.

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Hello,

I have a Dell Optiplex GX150 running XP Pro that I recently had cable internet hooked up to. The computer ran perfectly fine before having the internet installed. Now whenever I am surfing, the computer will just randomly shut itself off. I cannot figure out why the computer shuts itself off. If anyone has any suggestions, that would be greatly appreciated.

Thanks,

Matt
 

Answer:Computer Randomly Shuts Off

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hi

well here is the problem about 2 mothns ago my pc would randomly shut down so i re-enstalled windows microsoft xp professional and updated everything but for some reason unkon it still shiutts down no erro message no blue screen of death nothing,it usually happened when i had to manny windows open or was palying a game, so i though that the motherboard g- card could not handel the games so i bought a nvidia geforxe fx5200 and i put in a second harddrive but still the problem is there

specs

microsoft windows xp professional version 2002
servive pack 3
Adm sempron(tm) 2400+ 1.67GHz 1.00gb of ram


if anyone knows what to do please tell me
thanks.
 

Answer:Computer randomly shuts down

Computer shuts down suddenly

I have a similar problem. My computer shuts down without warning, after running anywhere from a ½ hour to 1 ½ hours. I have cleaned all 5 fans, using vacuum cleaner, brushes & alcohol. Also cleaned heat sinks. Temperatures seem within normal range: CPU 35 degrees C. Others are lower, except 2nd HDD (HD1) @ 58 degrees C. It is the hottest item. Can anyone help me?
 

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I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.
 

Answer:Computer Randomly Shuts Off

SaltAir041 said:

I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.Click to expand...

*Power supply
*Over heating
*Loose connection(s)
*Loose expansion card(s)
 

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Hello. I am having a problem with my computer. Last night, everything was fine. But when I used it today, it's performance was slower. Even opening My Computer takes about 3~5 seconds when it opens instantly before. And it shuts down randomly. Even when running scan disk it shuts down randomly. Sometimes it even shuts down 2 consecutive times.

I don't know if it's a hardware related problem or a virus. Right now, I am running a disk check and I am using another computer. I haven't tried running a virus scan. But if i'll do, I will use Avast!'s boot-time scan.

I checked the power supply, cables attached in the cpu, but everything was fine.
EDIT: I checked my CPU inside (removed the casing) and found out that it was full of dust. Especially the processor. Does this affect the computer? Can this be the source of the problem?

My computer is only 1 year old, and here is its specs:

Intel Core i3
Palit GeForce 9500 GT 1GB 128 Bit
2x 2GB Geil DDR3 RAM (Total of 4GB)
Western Digital 320GB SATA HDD
AsRock H55M-LE Motherboard
Windows 7 Ultimate 32-Bit
(Desktop PC)

If anyone could help me what could I do to know what the problem is, I will really appreciate it.
I really need help. Thanks!
 

Answer:Computer Shuts Down Randomly

Yes, having the interior and the components covered with dust and debris can cause overheating and other problems.

If you have a portable hair dryer that has a "cool" setting, turn it on "high" fan and give the interior and the components a good blowing out.

Obviously, you want to do this outside.

If you don't have a portable hair dryer, you can buy a can of compressed air at a computer or electronics store that's designed for that purpose.

----------------------------------------------------------

If the interior has gotten that dirty after having that desktop for only a year, you might consider moving it off the floor or to a less dusty location.

---------------------------------------------------------
 

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Hello everyone. I have been lurking on the boards (they always seem to come up in search results when I have a computer question!) and I wanted to say thanks for the great service you provide. I now have a problem I can't figure out and haven't found it in the search engine.I have a desktop PC that began shutting off randomly. At the time it had contracted a virus of some sort so I suspected that was causing it to shut down. It would kick itself off (no warning, kind of like if the electricity went off) and then start itself back up and repeat this process continually unless I held the power button in while it was starting itself back again. It would not even load in Safe Mode. I let it sit for about 6 months because I didn't feel like dealing with it.The other day I decided to see what it's problem was so the kids could have computer access at home again. When I turned it on in Safe Mode, it ran with no issues and stayed on the entire time (I had it on for at least 8 hours). I ran a Malwarebyte's Anti-Malware scan and removed the infections it found. I ran the defragment program. Tried to start it up in regular mode and it shut down after a few minutes. I ran two more scans and they came back clear. I managed to get the automatic restart function turned off (in between multiple times of it shutting off and restarting). Then I began getting the blue screens of death. These are two codes I got last night (on separate shut downs):***STOP: ... Read more

Answer:Computer randomly shuts off

Upgrade to SP3, and we will go from there.

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When I went to college 6 months ago. I brought my custom built desktop with me, worked fine before I left. Got to school set it up, and when I'm running many processes on my computer or loading up a game it will turn off. Then after that some times won't even turn back on. I thought maybe it was my power supply since the one I had was the minimum power I needed, and was old. So I bought a brand new PSU with more power, and the same problem is happening.Here is my specsMotherboard: Gigabyte S Series P35-DS3RPSU:Corsair TX 850 WProcessor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)Memory: 4 Gigs of RamHard Drive: 800 Gig HD TotalVideo Card: NVIDIA GeForce 8800 GTI tried many different ideas to fix it. I thought it was either the power supply was going bad, or over heating. But I got a new power supply and the heating is normalUPDATE:Alright, I just removed everything from my computer, took motherboard out and processor out. Put it all back in and made sure everything was connected, and connected tightly. Computer turned on, and was loading everything. Tested loading a game, and right before the map loaded up it crashed. Then turned computer right back on, and turned off in a minute or so.I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?

Answer:Computer Shuts off Randomly

Does it just shut off if it has been idle for a while or only when under loads?How did you test to see that heating is normal?

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I have been having a problem with my computer just randomly shutting down with no "windows is shutting down" screen or anything, it just seems as though the power cord was disconnected, but then just starts back up again. i was wondering if there was anything that i could do (i have tried a system restore ans even the HP system recovery, and neither work)

Answer:Computer Just Shuts Off Randomly

What programmes are you running when it shuts down?It could be caused by your compter overheating. You could try cleaning out the case.Cleaning the Interior of your PC

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Logfile of HijackThis v1.99.1
Scan saved at 4:22:45 PM, on 8/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\Windows Registry Repair Pro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\3BSOFT~1\WINDOW~2\Windows Clean-Up Pro.uzy
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netzon.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSea... Read more

Answer:My Computer Randomly Shuts Off! This Is My Hjt Log.

Unless I'm missing something I'm not seeing an antivirus program running.

You can get a free one here Free Antivirus http://free.grisoft.com/freeweb.php/doc/2/

I would do an online scan also here:

Free Online Virus Scan http://www.pandasoftware.com/activescan/

Anything it can't delete make note of so it can be deleted later.

Do this also

Please download and run the following programs.
AD-AWARE SE

Go to http://www.majorgeeks.com/Ad-Aware_SE_Personal_d506.html and download Ad-Aware SE 1.05
Install and launch program. Click in “ Check for updates “ and download latest reference files.

From the main window: Click START. Under “ Select a Scan Mode” click “Perform Full System Scan”. Uncheck “Search For Negligible Risk Entries”.

Click Next to start scan.
After scan mark everything for removal. ( Right click and Select All )
Restart computer.
SPYBOT SEARCH & DESTROY

Go to http://www.majorgeeks.com/SpyBot-Search_&_Destroy_d2471.html and download Spybot Search & Destroy.

While online open program and click on Search for Updates. Download all updates.
Close all browser windows and click on “ Check for Problems “. Put a check in all entries it finds with a RED exclamation mark then click on Fix Selected Problems.

Restart your computer.
Post another log.
 

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I have this problem with my computer that when I play some of the games on my computer (strangely not all of them) my computer shuts down. So I've been checking around on the forums when I came across someone saying "Check your device manager if there is any yellow ! marks"
So when I checked I found a Yellow mark on my storagedirectordevice thing, "A9B8T7ST IDE Controller" but I don't know what this does. It says that the driver is out of date but I can't update it either. What should I do? (By the way, the games did run smoothly before but a while ago the computer started to shut down and the inside is clean)

Some computer information
Service Pack : Windows vista Home premium (not best for gaming I know) Service pack 2
Processor : Intel(r)Core(TM) 2 Quad CPU Q9950 @ 2.83GHz 2.83GHz
64-bit operative
Graphics card: NVIDIA GeForce GTX 280
Motherboard : Gamersrepublic (not sure which or if it makes any difference to this problem)

My computer is kinda old (4years maybe)

Thanks in advance.
 

Answer:Computer shuts down randomly

Welcome Miloo.

When ever I read someone asking why their pc "Shuts down randomly while gaming" the same alarm bells ring.
I personally don't think it's got anything to do with the missing driver from your IDE controller, but you should be able to find and download it from your motherboard manufacturers website or it should be on the disc you may have got.

But as far as your problem, heat is a likely issue.

Download and install this ...

http://majorgeeks.com/Speccy_d6358.html

start it up and record the temperatures of your CPU and GPU. Then fire up a game that often crashes and play for a couple of minutes and then minimize and record the temps again. Then post your findings.

I'm also pretty sure Speccy will tell you what model of motherboard you have, that will possibly help with the driver issue.
 

4 more replies
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I built my own computer and everything was fine. Then I decided to buy a new heatsink and new 120 mm fan to cool it down, because the cpu was hitting 75 C. So I got those, but now my computer seems to shut off on its own. Sometimes when I turn it on it starts to boot up, and then shuts off, or even when I'm in the middle of something it'll just turn off. I opened up the case to make sure everything was plugged in, and it seems fine. I have a 3.2 Ghz, x700 pro graphics, audigy 2 value sound, a dvd and cdrw drive, raptor 32 gig and seagate 200 gig, an abit AG8 mobo, and a 450 watt power supply.

Answer:My computer randomly shuts off.

it could be shutting off because its over heating.
you put some Arctic Silver on the HS?

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My Gateway desktop computer with Win7-64 bit, has started to shut down by itself. I noticed this happening a few months ago and figured it might be due to overheating. I cleaned out the fan areas and installed Speedfan to see what the temps are. The CPU seems to be running around 35-39 C. I can tell when the pc is going to shut down because shortly before it happens, the screen freezes, the mouse won't operate, and then the tower shuts off, but the screen still has the last image on it. I can start it right away and it works fine until the next shut down which could be a week away or only a few hours away. Naturally, the 1 year warranty has just expired and the Gateway techie says I should do a system recovery and if that doesn't work they'll fix for around $200!! Does anyone have any suggestions? Thanks.
 

Answer:Computer shuts down randomly.

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My hp labtop would shut off suddenly while the battery  had around 40-50% of battery life. I charged the battery to 100% and the same thing would happen around 50%. Fully charged it again and it suddenly shut off at 70%, but now the laptop cannot turn on unless the AC power cord is connected. Now when I turn on the laptop I receive an HP BATTERY ALERT - which says storage capacity of the battery to be very low etc.(601) I completed the system extensive test and everything PASSED, but the battery won't scan (Battery Check: Not installed).

Answer:Computer Shuts Off Randomly

Replace battery! 

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I am using Windows XP on my Dell Dimension 8300 and am in Internet Explorer when the computer shuts down randomly. Before it closes completely a screen comes up showing "Dell Ultrasharp, Genesis Display". I don't know what this is or why it is happening. Any positive direction to solve this problem will be appreciated.

Answer:Computer shuts down randomly

Does this only happen when you use Internet Explorer? Did you install something new recently?
Also, how long ago have you cleaned the inside of your computer? It is quite possibly a heating issue that is causing the shut downs. Clearing all the dust form the inside using compressed air can do wonders for heating problems.

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i got my computer 3 months ago here are my specs
 
i7 3770
16gb ram
1TB SATA
geforce 560 gt
Power supply only 300 watts
 
And for the past week it has been struggling to come on my only guess is the power supply but i check my event log CRITICAL ERROR  KERNEL POWER event id 41 could this be my psu? or could it be a windows error?
nothink is overheating i keep checkin its allways around 20-50 celcius
 

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Can anyone help, my pc shuts itself down randomly. Sometimes within an hour and other times after 10 minutes.DDS (Ver_09-02-01.01) - NTFSx86 Run by Owner at 16:03:41.68 on 19/02/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1022.432 [GMT 0:00]AV: BitDefender Antivirus *On-access scanning enabled* (Updated)AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)FW: Norton Internet Worm Protection *disabled*FW: BitDefender Firewall *disabled*FW: ZoneAlarm Firewall *enabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\SM1BG.EXEC:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exeC:\Program Files\Java\jre1.5.0_10\bin\jusched.exeC:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exeC:\WINDOWS\system32\RunDll32.exeC:\Program Files\Intel\IntelDH\CCU\AlertService.exeC:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files ... Read more

Answer:Computer Randomly shuts itself down

Can anyone help?

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My computer has been working fine for almost 8 months and suddenly it has been shutting off randomly its now getting bad where it will only stay on for 10 mins at a time. hell im in a rush to type this message in fear it will shut off again. I have a feeling it may be a bug. but im not positive. I'm not asking for a detailed answer I would just like some ideas of what it could be because im pretty decent with computers i just dont know where to start.
 

Answer:computer shuts off randomly

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is there any way i can fix this? im running xp
its gotten worse now, it use to be when running big programs now its just random
its also takes a while after it shuts off to be able to work again
 

Answer:computer shuts off randomly

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i have a customers computer that randomly shuts down in the middle of just general usage. I will do the basic trouble shooting, but any further info or tips would be great. Thanks.
 

Answer:Computer randomly shuts down

Common causes for this would be overheating or PSU failure.

Download and install this to keep an eye on your CPU temperature. Set it to display the temps in the task bar. If the temps are going over 80ºC you should check the fan is OK and that the heatsink is clean, also replace the thermal paste on the CPU.

http://www.alcpu.com/CoreTemp/
 

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Hi everyone- I have quite a new Acer laptop which runs on Windows Vista, purchased September 2007. I've never had any problems with it, but in the last month it'll shut off randomly in the middle of activities.
I wonder if it's over heating? It's turned off particularly frequently if I'm in the middle of converting music from WMA format to go into iTunes, or if I've been using Channel 4 On Demand to watch episodes I've missed on TV. I'm not sure how to tell if it's over heating or not, the temperature itself doesn't feel particularly hot, just warm (although I thought this was the usual case). I've been using iTunes all year, along with Channel 4 and but it's only started recently.
It will just completely shut off in the middle of activity and will take a couple minutes to even let me turn it back on. Has anyone heard of anything similar? I have full insurance coverage in case it's a problem with the computer, but I wanted to check if the problem could be fixed by maybe buying a base with a fan on top of it, I know people who have those which say it helps. Any help would be appreciated as I'm quite an amateur when it comes to these kinds of problems. Thank you very much!
 

Answer:Computer randomly shuts off?

Have you tried speed fan that can detect all sorts of temps try that and check for dust in the heatsink
 

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Problem: So after about 15 minutes my computer will just shut down, or sometimes the screen will freeze permanently (mouse doesn't move on the screen and video or music stops) but the screen just usually goes black, so i have to shut off with the button.The weirdest thing is that if i open it right away, the screen will be all black ! After that, if i wait a while, it opens as if nothing happened, but then the same thing happens again.. it'll just shut down without warning.

I had this other problem months ago where i couldn't even open my computer (the screen was all black) but i got someone to reinstall windows for me (i'm not really willing to reinstall it again..) and it was working fine, until now..

So I've tried: rebooting, system restore, scanning my computer and some of the options when pressing f8 or f12 when first opening. Right now i'm on safe mode, and it's not closing ! But i need a solution that more long term..i just found out there's not volume on safe mode...
here is all the info:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 Processor 3500+, x86 Family 15 Model 79 Stepping 2
Processor Count: 1
RAM: 447 Mb
Graphics Card: NVIDIA GeForce 6100 nForce 405, 1 Mb
Hard Drives: C: Total - 151064 MB, Free - 89347 MB;
Motherboard: Acer, EM61SM/EM61PM , ,
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabl... Read more

Answer:computer shuts down randomly..

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I have a Dell laptop with Windows Vista and it will randomly shut down on me. It doesn't say that it is shutting down, it will just go black and turn off. It will happen when I am in the middle of something or when I am not doing anything.

Does anyone know what might be happening? And possibly how to fix it?

Answer:Computer Randomly Shuts Down

Boot into safe mode and see if that changes anything.

It could be that the power supply is dying.

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Anytime I play a movie (not sure about a DVD or CD, haven't tried it with that) after a while my computer just shuts off. This doesn't happen any other time. I can have photoshop running with browsers with 10 tabs and sure it will slow down but not just RANDOMLY shut off.

Everytime it does this I have to wait a bit and then turn it back on and when I do I always get this message.

http://i51.tinypic.com/wing8y.jpg

So is this a hardware problem or a software problem or a virus problem?

Thanks!
 

Answer:Computer shuts off randomly

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:
If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different use... Read more

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Hey, I built my own computer a while back. Lately after a couple of hours it just shuts down in the blink of an eye, then after 2 seconds it starts back up. It seems pretty random. I was thinking new power supply maybe?
 

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Those are my temps .
CPU Digital Thermal Sensor:
CPU#0 Core0- min 24C , max 30C
CPU#0 Core1- min 24C , max 32C

ITE IT8720F:
Temperature 1: min 22C , max 22C
Temperature 3: min 175C max 182C

S.M.A.R.T:
SAMSUNG HD1035J Temp: min 25C , max 26

Ati GPU (ati radeon hd 5700)
GPU thermal diode min 40C , max 45C
GPU TSO(DispIO) : min 39C , max 42 C
GPU TS1(MemIO) : min 33C , max 39C
GPU TS2 (Shader): min 40C max 44,5C
And i have question what is that Temperature 3:min 175C max 182C always if that one gets over 210 it shuts my computer down and then back in.

Answer:My computer shuts down randomly.

Temp 3 has to be wrong. Thats almost twice the temp of boiling water

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Hey i recently built my own computer and put it to windows 7 ulitmate my crash report is this
Critical 7/9/2014 8:09:11 PM Kernel-Power 41 (63)

and my specs of the machine are as follows 8350 Amd unlocked black edition processor.
GtX 750 TI
6 GIGs of ram and a Asus sabertooth motherboard.

Can anyone help me?

Answer:Computer shuts off randomly

What spec is your power supply, make and model?

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My computer keeps randomly shutting down. I have a HP laptop with Windows Vista.
It just started yesterday! It randomly shuts itself down. I have an HP Laptop with Vista. The motherboard was replaced last year, (defective straight from factory). Everything else is good in it. I can't keep it on long enough to do ANYTHING with it, updating or anything. I can't keep it on long enough to run my anti-virus scan to see if this was a virus. Then once I turn it back on I get that, your computer unexpectently shut down, check the disk drives, etc. HELP ME PLEASE!!! I need it fixed by Monday morning (today is Saturday morning here). I have to use my laptop at work Monday, but right now I don't see that happening. I'm fully prepared to do a full system restore if that'll fix the issue. I HAD restore points, but something happened and now they are gone (gotta run the anti-virus scan once the computer stays on, think that might be a virus). Its not overheating, its not dusty.

PLEASE HELP ME! My computer is only 2 years old, its gotta a lotta life ahead of it..

Answer:Computer Randomly Shuts Down! HELP ME PLEASE

I think your computer is overheating, you can download HW Monitor and check the temperatures and if they are very high open it up & clean, get a can of compressed air and clean the fan and ventilations.
You can download HWMonitor from here:Download HWMonitor 1.15.0 - A hardware monitoring software that will read the system's main health sensors - Softpedia

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Okay, so I have a computer I built myself, all the drivers have been installed and it randomly shuts down

Heres the specs

500W Power Supply
2 Gigs of DDR2 Ram
250Gig Hard Drive
4 Fans (2 Case, 1 For Graphics Card, 1 for Processor)
Nvidia 8500 GT (Fatal1ty)
MSI Motherboard (K9AGM2-FIH)
No clue why it's freezing, no viruses, 4 Fans should be keeping it cool, any suggestions?
 

Answer:Computer randomly shuts down

I had faulty ram that had a similar problem. If you have some old ram laying around, toss it in and see if it still happens. I've also heard of faulty power supplies with that issue. That's all that I can think of, hope it helps.
 

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Hello, my computer seems to randomly just shut off. I need to turn of my power on and off a few times before I can turn it back on. It usually shuts off from 10-25 minutes in, I scanned it with AVG, spybot, and a malware scanner. The malware scanner can never finish scanning before the computer shuts off, but around 20 minutes in it finds an infection. I'm not sure what the infection is or if what the scanner found is responsible, but thats all I really have to go on. I also ran a hijackthis log if you want me to post it.

Answer:Computer randomly shuts off

Try to complete a MBAM quick scan even if you have to reboot or shut down after installing and updating before running the scan.We maybe dealing with malware and overheating.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the ... Read more

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my laptop randomly turns off during a full screen gamesomebody plz tell me what the f**k i'm meant to do!!!I use windows xpEmail me PlzCheers Joe.t

Answer:Computer randomly shuts down HELP

Who cares is right... If you keep on posting a million times, we won't take you seriously...[glb]Flame[/glb]

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Let me go into more detail:Whenever i go into a full screen game such as grand theft auto, after 5 or 10 minutes my laptop shutsdown, despite being plugged into the mains!!!This is getting really annoying...could it be virus?some try and help me!!!!

Answer:Computer randomly shuts down HELP 2

STOP POSTING SO MANY TIMES ON THE SAME BOARD!!!!![glb]Flame[/glb]

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Hi guys I have an E-Machine that is all the sudden having a very annoying problem.  When I turn on the computer I get to the Windows user name log in screen and click to log on under the names and the computer hangs for a moment then shuts off =/ My first guess was that the power supply is defective but I wanted to get some other ideas before I chance that idea and buy a new one.  Any thoughts? Also there has been no recent Hardware installs conducted. Specs for the computer:Windows XP Home 2.60 ghz Celeron40gb Harddrive Ultra DMA3D Intel Extreme Graphics AGP256MB DDR Ram

Answer:Computer Randomly shuts down

Bump^

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Hello there. recently i just reformatted my computer because of a nasty virus. The computer ran perfectly fine before the virus but now ill be on my computer surfing the net, listening to music and it will randomly shut off. The wierd thing is if im playing World of Warcraft it will never shut down. I can even run 2 WoW accounts on my computer at once with no problems. What could be the deal that when my computer isnt working as hard it just shuts down ? my mind is boggled can anyone help?
 

Answer:My computer randomly shuts off

System Specs

Could we have complete system specs? Don't forget PSU.
 

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Hi guys, I built my PC around two years ago, didn't have a problem for a long time.Build:i7 3770K @ 3.5ghzeVGA GTX 680 (factory OC)16 GB Corsair Vengeance @ 1866 (4*4gb)ASUS Sabertooth Z77Corsair HX750 Modular/Gold CertStarting a little over a month ago, my PC would randomly turn off and reboot ONLY when in high-req games like GW2/Contagion/etc. It would not crash in browser/VLC/even League of Legends or FTL. I should note that it was NOT overheating, my cpu temp was a little high (80C) however I could run Prime95 and hit 100C without an issue, and my cpu should not shut off until 105C. I could mine dogecoins and still not go over 75C.After some testing, it looked like my RAM slot #1 was dead, as games were running seemingly fine with no RAM in that slot, so I RMA'd my motherboard. I also bought a new cpu fan just for the *censored* of it. I even reinstalled windows ENTIRELY, full wipe. Windows SFC found no problems, chkdsk found nothing wrong.Got my new motherboard and cpu fan in, my temps dropped considerably and everything seemed fine. For two weeks. Last night my PC randomly shut off in firefox, not running any games at all. Today I tried running Contagion and my PC shut off within 10 seconds. My cpu temp was 45C when it shut off, wasn't checking my gpu at the time, but I'm sure it was under 60C with how long I was playing before it died.At this point I don't know what the heck to do. I still have warranty on most parts, but fixing this is taking ... Read more

Answer:Computer randomly shuts off.

Clean the event log.Stat up the machine and play the game or program taught makes it stop.Reboot and look at the event log. Report what went down.

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Hi All,
Just recently my comp has started to completely shut down at random times without any warning , sometimes it will run for a couple of hours and another it will shut down within minutes of rebooting.It shuts down much faster than when going though the usual shutdown procedure too, the screen goes black with the cpu light flashing like crazy and within 5 seconds or less it has completely shut down . A few times it has shut down even before Windows has fully loaded .
I've run Adaware,Spybot,Hijack This,full virus scan which found a couple of trojans that I deleted .My OS is fully updated with the exception of SP2 ,I checked temps and fan speeds in the Gigabyte utility manager and they seem ok.
Has anybody got any ideas what might be causing it or what I should check next ? .

T.I.A. Stitch.
 

Answer:Computer randomly shuts down

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So here's the deal. I'm using XP. My computer has started to turn off (and not reboot) randomly for the past couple of months. I can be doing anything from writing a paper. Watching something on Winamp and playing solitaire. Listening to music. There is no error message. I've run Norton scans, and I've even gone to PCpitstop.com and run tests there. I'm not sure what to do or what the problem could be. Oh and if I try to turn it on a few seconds after it's shut down, it starts to boot up, but just turns off again. I usually have to wait a few minutes or more in order to use the computer for longer periods of time.
 

Answer:My computer shuts off randomly when I'm using it

it's either a bad power supply or an overheating system
 

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By shutting off, I mean it just goes black suddenly, not that windows will properly shut off.

- This usually takes many hours before it happens, but it will happen eventually, even if just left idling or in standby for a day or two

- It doesn't appear to be overheating
- It's a new computer
- I don't think there's any problem with the RAM

It has XP SP3.

Any idea?
 

Answer:Computer randomly shuts off

What do the properties in your power options say under control panel? It sounds like it's going into a hibernation state. Uncheck it under power options if that's the case. Jazz
 

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Hello,

I am having a problem where my computer randomly shuts down and restarts. This happens sometimes a minute after I get online and sometimes an hour or so after I get online. I am currently using dial up (kind of living in a temporary apt right now ). My computer is a Sony Vaio desktop with a 2.8 P4 with Win XP personal. I don't think it is the power supply because this only occurs when I am online no matter how long I leave my computer turned on. I have seen alot of forums where people have had this problem while playing games, but being that I am currently using dial up, I am not doing much of that. Also, I have plently of ram. The problem started recently when I installed Norton Internet Security 2005. Prior to that I had Norton Antivirus 2004. I have tried Norton tech support and they concluded that it wasn't a result of the Norton. Another thing that happened at the same time is that my javascripts in Internet Explorer quit working; but this only happened in e-mails. In other words I can open links on websites but not links sent to me via my hotmail account. However, these links still work when I access my e-mail from AOL. Kinda strange, huh? I am going to quit typing now for fear that my computer is about to shut off and I am going to have to retype all of this. Thanks in advance for your advice. - Matt

Answer:Computer randomly shuts down

Thats interesting.

I would download HighJackThis and post your log file in the HJT forum...a link to an up to date HJT can be found in their forum.

Good luck

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Not a day goes by that my computer doesnt shut down on me in the middle of a task,wether its surfing the web, playing a game, or writing a report. I cant figure out whats wrong with it. Sometimes it will shut down within the first 30 seconds of turning it on, other times it will 3 minutes into and other times it will 10 minutes into it. i check all my plugs are fine, i ran scandisk, i defragged and everything came up hunk-dorey. so whats wrong with it, im baffled. Help!!
 

Answer:Computer shuts down randomly

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My computer shuts down randomly like watching vids on youtube and playing online games.i though you guys could help me :)

Answer:Computer shuts down randomly

When crashes reboot to event logs and note any issues there. Might have to look at dump logs. Might have to look or monitor temps or use perfmon to log memory for memory leaks or other issues.1/3 of highway deaths are caused by drunks. The rest are by people who can't drive any better than a drunk.

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It does it more when I'm on the internet, or when I use certain programs; but, even when I'm not connected to the internet I have this problem.

Answer:my computer randomly shuts down

Scan with Malwarebytes first to be sure it is not caused by some type of malware.Install HWMonitor and report temperature readings to see if it is heat related (possibly a build up of dust internally).Make a bootable CD with Memtest86 on it and boot to it. Let it run through all tests. Any errors might mean bad memory.Report Results for additional advice.http://www.malwarebytes.org/http://www.cpuid.com/downloads/hwmo...http://www.memtest86.com/download.htmYou have to be a little bit crazy to keep you from going insane.

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OS: Windows 7 64 Bit Ultimate
CPU: I5-2500K
RAM: 8GB
Video Card: Powercolor 6850

My computer randomly shuts off this past 2 months and have not shut off in the past.

The computer:
- The fans have been cleaned and all the dust "blankets" have removed from the rear exhaust fan and the video card
- The computer temperature readings:
http://i.imgur.com/IfXLei3.png
- If I recall the computer never shuts off during winter but has started this summer. I believe I require more fans because there is only a rear exhaust fan.
- The power cord on connecting on the power supply is strong and is not loose.

Would purchasing an intake front fan blowing to the back and an intake fan on the top of the case blowing down fix this problem? It has really caused me quite a headache as I thought it was either the power cord, or the temperature problem but I can't think of anything else.

Answer:Computer shuts off randomly.

Download HWMonitor from here:

http://www.cpuid.com/softwares/hwmonitor.html


Make sure to download the .zip file to your desktop.


Once downloaded to your desktop unzip the hwmonitor.zip folder to your desktop.

Open up the unzipped folder and run either the 32bit Software or 64bit Software. How to tell the difference: http://support.microsoft.com/kb/827218
Allow HWMonitor to run while the PC is at an idle state. After about five minutes of running at idle take a screenshot and save the image to your desktop.

Now allow HWMonitor to run while gaming or doing heavy processing for about five minutes. Take another screenshot and save the image to your desktop.

In your next reply please include both screenshots.

http://www.techsupportforum.com/forums/f195/how-to-post-a-screenshot-184291.html

What is the make and model number of your PSU, GPU, motherboard, etc.

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