Computer Support Forum

computer shuts down unexpectedly and randomly

Question: computer shuts down unexpectedly and randomly

Hi,
This usually happens with processes such as converting wav files to mp3 or with some flash players. The computer just stops, period. I'm not doing anything illegal--some programs it might happen with are exact audio copy or flac front end, which should be fine to use. Also happens on websites, such as youtube, with flash players occasionally. Here's the hijack this. Thanks in advance for any help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:13:19 PM, on 8/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\svcprs32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Arcade\PCMService.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\system32\bcmntray.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\WINDOWS\cfgmng32.exe
C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\acer\eRecovery\Monitor.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\system32\mdmcls32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR" target="_blank" class="invilink">http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SEENUS/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\Snagit 9\SnagitBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Gamevance Text - {7370F91F-6994-4595-9949-601FA2261C8D} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CA Toolbar Helper - {FBF2401B-7447-4727-BE5D-C19B2075CA84} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - (no file)
O3 - Toolbar: CA Toolbar - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 9\SnagitIEAddin.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Arcade\PCMService.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Windows\System32\Check.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\bcmntray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PD0620 STISvc] RunDLL32.exe P0620Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [dvHighMem] C:\WINDOWS\cfgmng32.exe
O4 - HKLM\..\Run: [cafw] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229603574046
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229603548968
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: trkwvga2.dll confifc.dll ifcstat.dll confdrv.dll drvstat.dll
O20 - Winlogon Notify: dbgmgr - ifcmgr32.dll (file missing)
O20 - Winlogon Notify: drvmgr - drvmgr32.dll (file missing)
O20 - Winlogon Notify: smlomswc - C:\WINDOWS\system32\smlomswc.dll (file missing)
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Inkjet Printer/Scanner Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: LiveUpdate - Unknown owner - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE (file missing)
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: WinSock Svchost Manager (WinSvchostManager) - Unknown owner - C:\WINDOWS\system32\svcprs32.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--
End of file - 13073 bytes

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Relevance 100%
Preferred Solution: computer shuts down unexpectedly and randomly

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 92.25%

My HP Pavillion Elite HPE will shut off and restart on its own. Also, icons are being switched around, i.e., the excel icon shows up for word documents and vice versa. There are no messages associated with this action.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.51.2
Run by Administrator at 14:08:34 on 2014-01-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.16367.13525 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\spoolsv.exe
C:\Program Files\NV... Read more

Answer:Computer randomly shuts off and icons switch unexpectedly

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

12 more replies
Relevance 71.75%

here is the bugcheck after the computer started back up. everything was running fine then !BAM! restart.
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc000001d, 0xe2bf877c, 0xac660890, 0x00000000)

 

Answer:Computer shuts down unexpectedly

is the computer setup to create a minidump when it crashes if so post them here
 

27 more replies
Relevance 71.75%

Hello everyone. I'm new here and this will be my first post on here. I'm sorry if I have started this post in a wrong thread. I'm unsure of where it should go. Anyways, I'm not a tech expert so that's why I here. I will try my best to describe my problem tho.

First of all, I have been having this problem since last week. The problem is that it just auto shut down on me without any warning.

I thought it was because its overheating/the cpu reached it limits hence why it auto shut, but thats probably not the case.

And since that happened I just thought to myself that I should just reinstall windows. Haha. I thought that would solve my problem. But it didn't.

This crash problem occured when I opened game. I also realised that it happen as well when I browse the internet using firefox. Like after I opened it for a few minutes it then shut down.

However, if I'm not opening anything else and just at the desktop and only transferring files for hours, the crash never happen unlike after I rebooted, went to firefox, then googling stuff and then poof, it crashed. I also checked the cpu too, but its not overworking itself. Its just chilling.... Oh, and I checked it from task manager.

I already tried uninstalling the nvidia drivers and went to surf the internet afterward. No crashes at all. I could watch youtube as well without having it crash on me. But when I reinstalled the driver back. It happened again.

So... I don't know really wha... Read more

Answer:Computer Shuts Down Unexpectedly

6 more replies
Relevance 71.75%

My Custom Computer Specs:

P4 3.0 GHz
1 GB Ram
Radeon 9600Pro Video Card
80 GB HD
Windows XP

Just recently my computer started shutting down randomly whenever it feels like it. I dont know if its a hardware, virus, or power problem. Please help me I am desperate to fix it.

Also, my monitor recently started acting weird. When I turn on my computer and turn on my monitor, my monitor would stall for 30 seconds before showing anything. The status light would be orange for 30 seconds and then turn green and then Ill start seeing things on the screen.

I am going crazy. Help.

Answer:Computer Shuts Down Unexpectedly

When you say shut down, is this an instant power off or it is just as if you had shut down Windows properly?

9 more replies
Relevance 71.75%

My computer shuts off when searching for files, scannng for viruses, running PC1clik etc. It also indicates programs like adobe acrobat aren't installed and I hve to manually open it. Does anyone have any ideas? I've searched microsofts knowlege base but no luck. I have win XP P4 2.2 Toshiba Satellite 512kb.
Thanks. I'm counting on you.
 

Answer:computer shuts off unexpectedly

8 more replies
Relevance 71.75%

Hi, I had previously posted a question but forgot to give the pc info. I have a desktop pc pavilion model p6-2014 with operating  system Windows 7 Home Premium 64-bit.  I have not installed any hardware or software except connected a new router. My computer shuts down unexpectedly several times starting 2nd week of this month. At right hand bottom of screen, there is a msg that reads: " Display Driver Stopped Responding & has Recovered. Below that is another sentence that says: "Display Driver AMD driver has stopped responding & has successfully recovered. Black screen follows then asks if I want to start windows normally and I have to sign on again. I am not a computer savvy person and do not know what to do. Pls help and provide detailed steps on how I resolve this problem.  Also, I can not access the HP Support Assistant app. Getting a pop up msg that says: HPSF.exe has stopped working. This app has encountered a serious problem and must close. How can I put this app back?   

Answer:Computer Shuts Down Unexpectedly

Hi,When did this problem start?  I suggest you try a system restore to a point before the issue began.  There might be a driver conflict causing this issue. Here are the instructions: http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc?src=ia&iaaid=50004900&ialnk=ti...




-ChrisI work for HP.Support Forums are now on your mobile phone: http://m.hp.com/supportforum

5 more replies
Relevance 71.75%

my computer (windows XP) will turn off unexpectedly, particular when I run spybot (about 1/2 way through the scan), and also when i run some music programs such as Pro Tools. here is a hi-jack log: thanks!

Logfile of HijackThis v1.99.1
Scan saved at 3:27:09 PM, on 4/28/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\Speed Disk\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\VTTimer.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINDOWS\System32\Rundll32.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:... Read more

Answer:Computer shuts off unexpectedly

Hi woodstiff

Sorry for the delay in getting to you, the forum has been really busy lately and all our helpers are volunteers. Since it's been a few days since you last posted a log please follow these instructions if you still need help and I'll be happy to assist you.

Download Deckard's System Scanner to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.
Double-click on dss.exe to run it, and follow the prompts.
When the scan is complete, 2 text files will open - main.txt and extra.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt back in this thread (do not attach it).
Please attach extra.txt to your post.


To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box: C:\Deckard\System Scanner\extra.txt

Click Upload.

What DSS will do: create a new System Restore point in Windows XP and Vista.
clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.

19 more replies
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Last April, my computer started to shut off unexpectedly and without any warning at all. I would have to hold in the power button for about 30 seconds, let it off, and push it again and it would reboot. It did this for several weeks without warning. Before I knew it, it wouldn't even boot up again. I took it to a local computer guy, who checked it out and told me that the motherboard, hard drive and the memory were all "fried" and that I had to get all new. I did so.
Now, the same exact thing is happening AGAIN! I don't want my computer to "fry" again. Does anyone have any idea what could be causing this? Could this be a cooling issue? I really don't know much about computers, and don't know if I have listed enough information, so please let me know if there is any other info you may need (and how to get it).

I have: an MSI Km2m Combo-L Motherboard (VIA KM266 Chipset)
AMD Athlon XP 2200+ CPU
Maxtor 40gb Hard Drive
Windows XP Professional
 

Answer:Computer shuts off unexpectedly!

Hey, check your Psu, it have to be the problem, what Mobo do you have, and what psu?
 

7 more replies
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Computer shuts down unexpectedly!

Answer:Computer shuts down unexpectedly - Help!

Scan the system for possible virus infection with the following programs and not with your installed antivirus.
Anti-rootkit utility TDSSKiller
Windows Defender Offline
Test your RAM modules for possible errors. How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.

5 more replies
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My printer always worked fine up until today. I was trying to print an email receipt when suddenly my computer shut down and restarted automatically. Then the pc said it was recovering from a serious error and that the problem was due to hardware or software issue and can cause loss of data (told me to back up my data). Scary! This is the first time I see this! Can anyone help me please? Thanks.

Answer:Computer shuts down unexpectedly

Overheating, corrupt Driver, Faulty PSU, virus/sCan you tell us if its a Laptop or a Desktop, and what make/brand please.

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I am running Windows XP with Plus! program added and have since the day it came out. Just recently a problem developed that is totally frustrating me. While online or off all of a sudden about 5 to 10 different programs or boxes will start springing up all over the screen out of control and then my computer freezes up and shuts down. It is almost like it is bouncing from item to item rapidly out of control. I have a Hewlett Packard Pavillion Model 6635 with a speed of around 500 and a hard drive of 10 GIG. I think I might have too many things that load up at startup but have no idea as to what I should delete or move or how. Thank you so much for any help you can send my way.
 

Answer:Computer shuts down unexpectedly

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My computer frequently and unexpectedly powers down with a critical error Event 41 kernel power. There is no warning or other screen, it just restarts. I bought a new power supply hoping  that woudl help but it didn't I note with some surprise that HP computers/laptops have been suffering from unexpected shutdowns for several years. Has anything been resolved and with so many complaints why not? 

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Okay, so as the title says, my computer has been shutting down unexpectedly every once in a while. Like I will be in the middle of an application, downloading something, or just plain reading something on the internet and my computer will shut down. The monitor will go off completely, but my modem will have the green (on) light on and a constant yellow light which usually means it's processing something or opening a program. It really sucks. Like I have to unplug the power source and re-plug it in to turn my computer back on. I've tried virus scans but nothing comes up so I'm lost. And I'm not sure if it started before or after I connected my new external hard drive, but I'm thinking it was after.

Answer:Computer shuts down unexpectedly

Hello and Welcome to TSF

So it actually is not shutting down completely, you can hear the fans spinning and the hard drive has activity, is this correct?

Possibly overheating, open the case and take some canned air and blow out the dust bunnies. While you have the case open you can boot up the machine and physically look to make sure the fans are spinnning, esp the fan on the cpu

Find the manufacturer of your hard drive and run their Hard Drive Diagnostics Utility.

Look in the Device Manager for any conflicts, yellow question marks or exclamation points

Check the error messages by looking in the Event Viewer and post them back here (Start->Settings->Control Panel->Administrative Tools->Event Viewer).

1 more replies
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Hello,

I am having a problem with my computer shutting down randomly. I am an engineering student and I run CAD programs on my computer and it irritates me to no end when I am in the middle of working on something and it just shuts off. I talked to someone else about my problem and they said that the CPU is trying to pull too much power from the power supply and so it thinks that it is shorting out, so it shuts off. The only time that it ever shuts off on me is when I am using SolidWorks (CAD program). I keep my Task Manager window open so I can watch and see what it is doing before it shuts off and the CPU is running from 85-100% with only 990Mb of memory used. My computer is about a year old. It is a HP Pavilion dv4000 notebook and has a 1.6 Pentium M and 2Gb of RAM. I don't know what could be wrong. What can I do to fix this?

I plan on upgrading to a new computer hopefully this summer, but until then i need to fix this if possible. Aside from my problem of having to do all of my schoolwork more than 2 or 3 times, who would you recommend me buy a new computer from? I was thinking Dell or Sony... What do you think?

Thank you!

Answer:Computer Shuts Off Unexpectedly

hello & welcome to TSF,

first of all i need you to do this,

now what i need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now go to the (event veiwer) this is thru the (administrator tools) in the control panel
here you will find 3 to 4 subcatagories

you will want to check each of them for this is where windows keeps track of all errors
now you will want to make notes of the errors that have been recorded ( you do not have to make notes of double entries just of the dates of their happenings & how many there is)
you will get more information on the errors if you (right) click them / then select properties


also


do you have a Windows Xp cd, not the restore cd's that come with some systems, the cd will have the Windows logo & 3D hollowgram/image on it

if you do not maybe you can barrow one from a friend/family member/co-worker as long as it is the same version that is on your system

if you have (Windows XP Home Ed. sp2 ) then the cd will have to be that / if you have a cd with (Windows XP Home Ed. )you will have to slipstream (SP2 ) onto a disk that you create

this also applies to (Windows XP Professsional )

http://www.helpwithwindows.com/Windo...p2-bootcd.html

now if you do have the Windows XP... Read more

5 more replies
Relevance 70.93%

My computer turns itself off and on again after approx. 45mins to an hour of use. I have consulted someone who says this is due to a virus. What do I do? Is there a simple solution?

Answer:Computer shuts down and turns on unexpectedly

Is it a sudden shut off and not a systematic shutdown of Windows. I would guess if its a sudden shutdown you are looking at heat issuenone

14 more replies
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My HP 250 G3 laptop has been shutting down unexpectedly recently. It all started last friday (26th Feb) when I turned my laptop on at home and the Startup Repair dialog came up saying "Your computer was unable to start" and the status said "Attempting repairs". It seemed like it was stuck there so I shut it down with the power key and turning it back on. I can't remember when the blue screen came up but it was some time after turning my laptop back on. I wasn't able to log in to my laptop again until I selected the "Last Known Good Configuration" option. Until then I've been able to login and use my laptop but it turns off unexpectedly and after logging back in, it says it has recovered from a serious error (or something like that). When I view more details I see "Blue Screen" as the cause. Attached is a zip of the dump files. Hope someone can help.

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Hi,

I'm having trouble with my PC shutting down on me unexpectedly.

This has been a problem for a while now and I have tried some things to fix it but to no avail.

I used to have a 500W power supply where every now and then I would get an error message saying that my video card was not being supplied with enough power (the specs on the video card say it requires a minimum 400W power supply). I did have the PSU connected into the video card via a 6-pin connector. After getting this error message I decided to upgrade my PSU to a 600W power supply, hoping that it would then have enough juice.

It is at this point that although I do not get that error message any longer, my PC will shut down on me at random times.

When I do finally get it to boot again I receive no error message in any of the Event Viewer logs.

I do like to download some pretty big files (from legitimate sites) and often keep my PC on for a day or two at a time. During this time my computer is happy (doesn't shut down or anything) but when I try to start using it again, after about 5 or 6 minutes of use (playing a game, surfing the web etc) it will shutdown as if the power in the house just went out. I do not see any flashing lights and everything appears as normal otherwise. All the fans in my case work just fine and I do not feel a lot of heat coming off the CPU's heatsink. Usually my computer will not successfully boot right after this occurs. Sometimes it quits on the WIndows splash sc... Read more

Answer:Solved: Computer shuts down unexpectedly

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Hello everyone, and thanks in advance for anyone who try helping me.

Here is my problem:
every 5 to 15 min, one of the 2 events occures:
1. My screen shuts down for no reason (the yellow light turns into orange), but my computer is still working (i can still work on it "blind").
this is the rare event.
2. This is what usually happens: The computer shuts down completly.
when i turn it on again, some times it turns on but the screen is still off (like in the event number 1), and sometimes it goes on ok, until the next time it gets off for no reason.
If i wait some hours after it get shuts down, i can use it for longer time until it gets off, but if i turn it on a few seconds after it gets off, i can only work for a few minutes until it gets off again.

I'm learning in a university and i have a big test in a week from now, so its kinda urgent for me..

Thanks alot, Liran.
 

Answer:Computer/Screen shuts down unexpectedly

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I have a Medion MD8000 computer running Windows XP. Recently the computer started booting very slowly (sometime 5 min or longer). Then after it is running, it randomly shuts off without any warning, then starts to reboot itself. Any idea of what I should do?

Answer:Medion computer shuts off unexpectedly

Hi Mannyme and welcome to TSF

There is a very good writeup about speeding up your computer at this link:

http://www.techsupportforum.com/f174...ow-247566.html

Try these fixes and report back if you have any questions or concerns.

Best regards,
Mack1

1 more replies
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Hi,

My computer has been shutting down unexpectedly lately. It started to shut down when I was watching videos at 1.5 speed on VLC player and only then. So I updated my video card driver and VLC player and for a couple of days everything was working fine. Today however, it's shutting down about every 20 minutes or so. I checked Event Viewer but I can't find what the error might be. Nothing new has been installed besides the driver and VLC player update. Here's what I am running:

Win7 Home Premium SP1
i7 2.80gHz
8Gb RAM

I have attached a CPUID Report. Is this a hardware or a software issue? Can anyone please help?

Thanks.

PS I have not been getting a BSOD. It goes from running fine to a black screen as if my monitor was unplugged. My tower is still on so I need to press the power button to shut down.

Answer:[SOLVED] Computer shuts down unexpectedly

I am trying to set Win7 to create a minidump as per the instructions here:

How to Check Computer is set to collect dumps

However, when I make those settings changes and click on OK, the settings never set. They always revert to my previous settings which are like in the attachment. How can I get my computer to accept the settings?

17 more replies
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Hi, My son bought Sim3 yesterday and has played it continuously ever since on a Dell laptop running Vista.His problem is that his laptop keeps shutting itself down......no warning....just shuts down. Has anyone else experieneced this or have any advice?ThanksPosted on another thread that seemed to be similar but been asked to start a new thread

Answer:Sims 3 - computer shuts down unexpectedly

Yeah, we ask you to start new threads so you can get accurate information.  Now, my thought on your dell laptop shutting down is an overheating issue.  Most newer video games use loads of the computers resources, so the computer most likely is shutting down because of overheating.  What you can do is either check the fans on the laptop for dust and debris, and make sure it is on a flat surface, like a desk, so the fans can breathe.  Also, you could buy a laptop cooling pad, which can be bought at your local walmart, kmart, ebay, ect.  These cooling pads go on the bottom of your laptop and have fans that blow air on your laptop to keep them cool, along with the fans already in use on the laptop itself.  These usually cost roughly $20 and up and connect to the laptops usb.

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My HP Pavilion 5000 CTO with XP pro SP2 has been having this problem for awhile. Whenever I do anything that makes the computer work harder (defragmenting, total system scans, watching videos, and any time I multitask with many different programs); it will just shut down. I assumed it was a virus at first, but Nod32 would run and it would shut down before it found anything. Safe mode doesn't help. So I recently reformatted the computer but I'm still having issues. Any ideas on what could be causing this? Is it hardware or software?

Answer:Computer shuts down unexpectedly; hardware or software?

Besides a few items like the cpu that could have a temp problem a bad cap in the supply or being a weak unregulated transformer, or even something on the board faltering once powers is being pulled for hardwares are things to consider.

If the cpu is running hot when a load is on the overheat protection circuit on the board will simply shut everything down. Iou would likely see a message for something like that however while a bad cap or something else on the board giving out once power is pulled would be one thought.

2 more replies
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Hi -

I previously received help from Gringo over on this thread (http://www.bleepingcomputer.com/forums/topic413593.html), but since removing (I think) the malware, I've run into a new problem: the computer has, each of the past few days, suddenly shut down. Gringo suggested that I post a new topic here in the Vista forum.

I looked at the Event Log and it mentions kernel power. I also see this error message in the log: "The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 2 seconds since the last report."

The other very weird behavior that I can't find the source for is that one of the svchost.exe processes seems to take up 300,000 -- even when no programs are running. I can't figure out why the CPU is working so hard.

Please let me know what additional information I can provide, and I am happy to do so. Thank you!

Answer:Computer Running Vista Shuts Down Unexpectedly

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

7 more replies
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This will be my third attempt to have someone at this site help me with my problem. I have not received any replys to my last two posts. Please, Please, Please... guide me in the right direction.

We have a HP Pavilion m9150f... windows vista. We have very little saved on the computer, yet it seems we are running out of memory anyway. The computer takes a min. of 10 minutes to start up and is now shutting itself off. I am currently working in safe mode.

hjp attached:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:20:50 PM, on 11/25/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16757)
Boot mode: Safe mode with network support
Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.scottrade.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Soft... Read more

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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?
 

Answer:My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

Specs would be nice.

CPU, GPU, PSU. Any overclocks. etc. You need to give us something to work with here.
 

10 more replies
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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

There are two times when I have noticed it stopping for a reason. Other times I do not know why it shuts off. Once it stopped after I had a flash drive in the USB port. I did the proper procedure for "safely removing" it, but the computer still shut off when I took the drive out.

Another time the computer more or less went to sleep. I was able to restart the computer without it rebooting. I wonder if there is some way to set the time for it to do this.

Answer:My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

Hi Xarzu,

Not sure on the flash drive and USB port, but Step Two in this tutorial will show you how to set the Power Options to what sleep settings you want.

Power Options and Sleep Mode Problems

Hope this helps,
Shawn

5 more replies
Relevance 69.29%

I am running Windows XP on a Gateway laptop.  I just started having this problem yesterday and I've searched all the forums and haven't found an answer.  Approximately five minutes after starting up the computer unexpectedly shuts down.  I don't think it's an overheating issue because when I'm in firefox it asks if I want to save the settings or close all tabs.  It gives me that option for about 3 seconds and then shuts everything down.  I tried running AdAware and Spybot Search and Destroy to see if I had some problem but to no avail.  I also tried system restore to an earlier date and I thought that fixed the problem.  The computer was working for a good 45 mins or so but then shut down unexpectedly again.  Since then it's been shutting down every 4-5 mins.  I'm in safe mode right now hoping it doesn't shut down before I finish typing this.  If you have any ideas please let me know!  Thanks!

Answer:computer shuts down unexpectedly, asks if i want to save settings first

Are you running on battery or AC power? When running battery only the computer will shut down when battery power is too low. If the battery is old, it can show fully charged, yet still only have an up time of a few minutes.

10 more replies
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My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

Answer:[SOLVED] My new Vista computer sometimes unexpectedly shuts off. Any suggestions?

overheating?

5 more replies
Relevance 68.88%

It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?
 

Answer:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?
 

1 more replies
Relevance 68.06%

So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!
 

Answer:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.
 

2 more replies
Relevance 68.06%

Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

More replies
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I have a Gateway Turion 64 PC that randomly shuts down.. it runs hot a lot. I have run some scans. attached the second.. ithink it attached...
DDS (Ver_10-03-17.01) - NTFSx86
Run by Caroline at 20:19:24.86 on Sat 07/31/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.430 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TweakNow PowerPack\RAM_XP.exe
C:\Program Files\Common Files\Sym... Read more

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Those are my temps .
CPU Digital Thermal Sensor:
CPU#0 Core0- min 24C , max 30C
CPU#0 Core1- min 24C , max 32C

ITE IT8720F:
Temperature 1: min 22C , max 22C
Temperature 3: min 175C max 182C

S.M.A.R.T:
SAMSUNG HD1035J Temp: min 25C , max 26

Ati GPU (ati radeon hd 5700)
GPU thermal diode min 40C , max 45C
GPU TSO(DispIO) : min 39C , max 42 C
GPU TS1(MemIO) : min 33C , max 39C
GPU TS2 (Shader): min 40C max 44,5C
And i have question what is that Temperature 3:min 175C max 182C always if that one gets over 210 it shuts my computer down and then back in.

Answer:My computer shuts down randomly.

Temp 3 has to be wrong. Thats almost twice the temp of boiling water

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I had a problem with my computer randomly shutting down after a power surge.
So I installed a new HD and did a clean win XP install. Still it didn't work. So I got it some new ram (I was running 1 gig before now I am running 2.50 gb). Still shutting down randomly.

I have no clue what is wrong with the computer or what I can do to fix it. My computer's restarted five times while writing this.

I am running an IP-95 ABIT mobo with a intel dual core 3.20 mhz (no overclocking, factory). I am running 2x2 gb DDR2 OCZ Dual channel gold memory (new). I have win xp SP 3 with a GeForce 7300 GS vid card. Can anyone please help? I've been trying to fix this computer for about a month and it's sooo annoying and frustrating.

For more info: When it shuts down only somethings I get a blue screen for a split second. Also, firefox continually crashed even when it manages to not shut down quickly. I am running trillian pro and only four windows of firefox when it crashes but sometimes it crashed on start up or when I just have a word doc open.

My Minidump folder is filled so I posted the last two in RAR format for you guys to check out.

Answer:Computer STILL shuts down randomly

hello...

Try booting in Safe Mode and de-check 'Automating Restart' setting.
This way you will see error message.
Go START > RUN... > type MINIDUMP and hit Enter.
If you have 'dump' files, post them here...
Maybe you have viruses which are causing your PC to restart...

If it is not software failure, I would suggest to go into BIOS and check CPU and Motherboard temperatures. Poste them here...

Is your PC dusted from inside??? If it is, maybe CPU is over-heating...

And tell us what make/model PSU you have...

Keep us posted...

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Can anyone help, my pc shuts itself down randomly. Sometimes within an hour and other times after 10 minutes.DDS (Ver_09-02-01.01) - NTFSx86 Run by Owner at 16:03:41.68 on 19/02/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.1022.432 [GMT 0:00]AV: BitDefender Antivirus *On-access scanning enabled* (Updated)AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)FW: Norton Internet Worm Protection *disabled*FW: BitDefender Firewall *disabled*FW: ZoneAlarm Firewall *enabled*============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\SM1BG.EXEC:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exeC:\Program Files\Java\jre1.5.0_10\bin\jusched.exeC:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exeC:\WINDOWS\system32\RunDll32.exeC:\Program Files\Intel\IntelDH\CCU\AlertService.exeC:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files ... Read more

Answer:Computer Randomly shuts itself down

Can anyone help?

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I see that there's another thread similar to this, but my situation is slightly different. This started happening about a week ago.

I'll be on my browser, when suddenly my computer will start using quick find and typing in random stuff (most of the time its br/) or if I'm on google it'll type it into the search bar multiple times. If I'm not on my browser it just randomly moves between desktop icons.

Then firefox will crash. Sometimes it opens up the "do you really want to shut down" screen and I can cancel, but most of the time it just shuts down immediately.

When i try to turn it back on it'll take multiple tries because every time I get to the log in screen and try to type in my password it'll shut down.

I've dusted off the hardware, I've run multiple malware/virus scans but nothing has worked.

Is there anything that can be done?

Answer:Computer shuts down randomly

and it just happened in safe mode, so I'm guessing its a hardware issue.

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I have this problem with my computer that when I play some of the games on my computer (strangely not all of them) my computer shuts down. So I've been checking around on the forums when I came across someone saying "Check your device manager if there is any yellow ! marks"
So when I checked I found a Yellow mark on my storagedirectordevice thing, "A9B8T7ST IDE Controller" but I don't know what this does. It says that the driver is out of date but I can't update it either. What should I do? (By the way, the games did run smoothly before but a while ago the computer started to shut down and the inside is clean)

Some computer information
Service Pack : Windows vista Home premium (not best for gaming I know) Service pack 2
Processor : Intel(r)Core(TM) 2 Quad CPU Q9950 @ 2.83GHz 2.83GHz
64-bit operative
Graphics card: NVIDIA GeForce GTX 280
Motherboard : Gamersrepublic (not sure which or if it makes any difference to this problem)

My computer is kinda old (4years maybe)

Thanks in advance.
 

Answer:Computer shuts down randomly

Welcome Miloo.

When ever I read someone asking why their pc "Shuts down randomly while gaming" the same alarm bells ring.
I personally don't think it's got anything to do with the missing driver from your IDE controller, but you should be able to find and download it from your motherboard manufacturers website or it should be on the disc you may have got.

But as far as your problem, heat is a likely issue.

Download and install this ...

http://majorgeeks.com/Speccy_d6358.html

start it up and record the temperatures of your CPU and GPU. Then fire up a game that often crashes and play for a couple of minutes and then minimize and record the temps again. Then post your findings.

I'm also pretty sure Speccy will tell you what model of motherboard you have, that will possibly help with the driver issue.
 

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Hey guys,

It seems that my computer randomly shuts down. It ranges from litterally 2 seconds after turning it on, to maybe 15mins. All the fans are working, so i dont think its a heat issue. I just installed a new powersupply this year, so i doubt its power related either... Any help on this would be greatly appreciated. thanks. update. now, it seems that if it does start to boot, i might get a blue screen concerning some paging thing.. My computer never did this before installed sp2. Should i install this, and is is safe to uninstall, it said some stuff might not work. I was a little worried aobut it, so i didnt do it. You guys think its safe?

Edit:

Nm, i uninstalled sp2 cause i was tired of the blue screens. As i was looking over the mobo for bad capacitors i noticed that the main power cable going into the mobo was getting loose. No idea how that happened, when i know they are supposed to snap in, weird. Anyways, all problems are fixed, so im happy.
 

Answer:computer shuts down randomly! help!

Give us some computer specs
 

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here is my HJthis Log file, please help

- Thank you

Logfile of HijackThis v1.97.7
Scan saved at 5:47:47 PM, on 5/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\LTSMMSG.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sony\VAIO Action Setup\VAServ.exe
C:\Program Files\MemoKit\memokit2.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Michael\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hometab.bellsouth.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.vaio.net/goto/sonystyle
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Progr... Read more

Answer:My Computer randomly shuts off

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My computer shuts off shortly after being turned on. Occasionally, it stays on, but for the most part it shuts off about 3~5 minutes after being turned on. I don't believe it's a faulty power supply, because I tried installing a brand new power supply, and the problem still consist.

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Thank you for reading this. I had just cleaned my computer real well. I hooked it back up and it wouldn't stay on longer than a few mins... I took it to Bestbuy.. Geeksquad.. they said Video card is not working so I got a new one and upgraded my ram to 3gigs. Well I brought it home and hooked it up. After about an hour it just shut off completely. It doesn't shut down, just off. I'm running windows vista 32... intel quad core... and a Geforce 9800 gtx+ 512... I got a power supply of 500 watts.

Any help out there is greatly appreciated. This hasn't happened to me before.
 

Answer:Computer shuts off randomly

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For experimenting, I have an older gateway essential (pentium 3) computer that shuts down randomly. Sometimes within seconds of startup and other times a few minutes thereafter. Once its going, seldom thereafter. It usually does it within 30 seconds.

When it shuts down the green power light stays lit (I think this may be the clue) and it will not restart unless I unplug the system, wait for the power light to go off and then plug it back in. Sometimes it takes several attempts to get it going.

Please Advise.

As an aside I'd like to add this here for others that have had similar problems due to overheating. My Compaq computer started shutting down randomly, but on that there was a led in front that would blink red indicating this (I looked it up in trouble shooting). So, I opened the case and the cpu fan was not working. I got a new fan, put it in, and that was not working either. As a work arround and not replace the motherboard, to fix this, I got one of the Y adapters that plugs into the power supply cables and connected the fan to that (12 volts for me) using only the two power leads on the fan (for my fan, red and black) and leave the third disconnected. I had to cut the wires and splice them. Testing showed that the old fan would also work the same way and I did not need to get a new one after all.
 

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I have a Dell Latitude D531 running Ubuntu. The computer shuts down at random unless the power button is held down throughout session. It runs normally when I do this. What could be causing this problem?
 

Answer:Computer shuts down randomly

Overheating?
Install the program lm-sensors. From the command line, run sudo sensors-detect to find all the temperature sensors in your machine. Answer yes to all the questions. Once you've done this, you can run the command sensors to find your temperatures.
 

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My computer randomly shuts off ONLY when i am playing games... it can do msn and music and stuff fine but when i play a game it usually lasts around 30 mins to an hour and it automatically shuts off my computer.. im wondering if this is my fan or ? What is going ? Help! ty
 

Answer:My computer randomly shuts off

That usually means the system is overheating. make sure all your fans are working.
 

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Hello everyone. I have been lurking on the boards (they always seem to come up in search results when I have a computer question!) and I wanted to say thanks for the great service you provide. I now have a problem I can't figure out and haven't found it in the search engine.I have a desktop PC that began shutting off randomly. At the time it had contracted a virus of some sort so I suspected that was causing it to shut down. It would kick itself off (no warning, kind of like if the electricity went off) and then start itself back up and repeat this process continually unless I held the power button in while it was starting itself back again. It would not even load in Safe Mode. I let it sit for about 6 months because I didn't feel like dealing with it.The other day I decided to see what it's problem was so the kids could have computer access at home again. When I turned it on in Safe Mode, it ran with no issues and stayed on the entire time (I had it on for at least 8 hours). I ran a Malwarebyte's Anti-Malware scan and removed the infections it found. I ran the defragment program. Tried to start it up in regular mode and it shut down after a few minutes. I ran two more scans and they came back clear. I managed to get the automatic restart function turned off (in between multiple times of it shutting off and restarting). Then I began getting the blue screens of death. These are two codes I got last night (on separate shut downs):***STOP: ... Read more

Answer:Computer randomly shuts off

Upgrade to SP3, and we will go from there.

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As the title says my laptop (Compaq Presario r3000 WinXP Pro, Pentium 4) shuts down at the oddest times. Now usually it happens when I accidently move the charging/power cord. (I need to leave the cord in because my battery has been shot for a while.) So I think it might have something to do with the power connection but then sometimes it just shuts down when I'm not even touching it.
Could it be that the cpu is getting too hot? I've tried taking the back cover off to clean out the fans but I couldn't get one of the screws out because my screwdriver broke. So I figure I'm going to try that first when I find a new screwdriver thats not a piece of junk.
Any other suggestions?

Answer:Computer Randomly Shuts Down

You've stated the 2 most obvious places to start looking. Heat could cause it, or the power connection inside the laptop could be loose. Possibly where it's soldered to the board
Mark

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About a week ago, right after getting rid of a nasty little adware/virus that slipped past Norton, my computer started shutting down on its own. Usually twice within the first 15 minutes of startup, once more an hour or two later, then it runs great for 10-12 hours, or until I go to bed.
 
-- I've been poking around in event viewer and see Event ID 41 Kernel power for all the times the comp has shut off. It also lists, under Errors, 3011 and 3012, Loadperf.
 
-- The PSU is eight months old, a Corsair HX850, which was swapped out when my other very new Corsair completely died a couple months after building my comp. 
 
Any help y'all could give me would be greatly appreciated. Thank you!

Answer:Computer shuts off randomly

Hello Bonnie Lass,
Please download these programs to Desktop, and Copy and Paste back here. Note these need to be done in Normal mode, not Safe mode.
 
Please post a snapshot with Speccy for more system details -How to Publish a snapshot with Speccy <<-- Full Directions Here (only Copy / Paste the link)
 
 
Download Screen317 Security Check from Here or Here and save it to your Desktop.
Double-click SecurityCheck.exe Padlock Icon
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt
Please Copy / Paste the contents of that document.
Note 1:: If any security program requests permission to access the Internet, allow it to (it is 100% safe)
Note 2. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, (or similar) restart computer and Security Check should run
 
 
Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
 Click Go and Copy / Paste the result. (result.txt)
 
 
This may give us a better view of the internal problems.
 
Thank You .....

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 Hi, I have a lenovo computer m series (Lenovo_MT_1015). I've had it for more than a year. Recently it has been shutting off randomly when plugged it. It just goes dead.  To turn it back on, I need to disconnect the power supply from the back of the computer, plug it back in, and then it turns on again. Without that it won't turn on.  It came with windows 8 but I upgraded to windows 10.  What do I do?

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HI,

its my first time on these forums, i have not been able to find a solution anywhere.

i recently put together a new pc, with the below components.

- ASUS p6x58 premium m/b
- intel i930 cpu
- asus ATI radeon 5970
- 3 x 2gb patriot gamer 2000mhz ram
- 850w psu
- auzentech x-fi forte sound card
- asus dvd burner
- seagate 2tb hdd

neadless to say i spent a lot of money and am tearing my hair out!!

first time i put everything together i inserted the windows 7 64bit disk to install. half way through installation the computer just shut down.

following this, every time i turned it back on, it would shut down within 30seconds of turning on, and a few times even before the monitor would turn on.

i took out 2 ram sticks and tried with 1, still same result.

i took out sound card, same result.

i ripped it all apart, put it back together as carefully as humanly possible, and same thing. after 30 seconds it would just shut down.

i thought at first the buttons on the case were faulty so i disconnected them from the m/b and turned the comp on directly on the m/b but same deal.

is there anybody out there that may know what is going on or has faced a similar problem? its becoming increasingly obvious that im going to have to take it in to a repairer and cop the fees..
 

Answer:Computer Randomly shuts down

Are you sure you have mounted the heat sink on the CPU correctly with the correct amount of thermal paste? could just be overheating?
 

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My Windows Vista Desktop Computer will randomly shut itself off for no reason whatsoever. It is at a point now where it is expected it will do it because of how frequently it occurs. When it happens, my screen will read no signal, and the computer does nothing. Then after roughly 10 minutes the computer reboots and asks if I would like to reboot normally or with the "safe" options. I am not sure where to go from here or what action is necessary to resolve this issue.

Thank you,

Lush1

Answer:Computer randomly shuts itself off

Hi and elcome to TSF make and model of your computer please or if it is a custom built machine please post the make and model of
motherboard
cpu
ram
gpu
and power supply
is there still harddrive activity ie light flashing

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Lately i can barely even stay on my computer for over 30 minutes, or it just completely shuts down. I have no viruses, i use mcafee, i checked it already. Any comments or suggestions would help, i can't stand it shutting off anymore, please help me!
 

Answer:computer randomly shuts off on its own

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hi there - hope i'm in the right forum here.

i'm trying to find out why my computer has started shutting down randomly. i'm not too tech savvy so will just give all the info i can and hope some may be of use in getting help.

some specs as far as i can tell:

os - xp pro, version 2002
service pack 3
AMD athlon 64 x 2 dual core processor 5200+
2.27 GHz, 3.37 GB of ram

capacity of C drive 40GB
used: 14.3
free: 25.6
zone alarm (free edition installed and running)
avg (free edition installed and running)

i have a D drive too - supposedly with a lot more space but i don't know how to activate it and would never need more than what i've got on the C drive anyway. (though i do wonder now if having that space available may help this particular problem ... just a thought)

computer is 2 years old - built by some dude who sells them online. used mainly for internet, email and ... farm town. :-D

so as the heading indicates - my comp has started shutting down randomly. turns completely off. this has been happening for about 5 weeks and happens about 2 -3 times in any 24 hr period. sometimes i can get it started again straight away ... sometimes i need to leave it off for a minute or two.

i don't think i have any kind of virus or malware as have run all the scans etc and nothing out of the ordinary comes up. also the comp is running fine bar the shutting down thing. cables and leads all seem fine and secure too.

sooo .... Read more

Answer:computer shuts down randomly

One way you can check if it is a heat issue is to time the shut downs: if all you're using it for is nets and farmtown and it shuts down consistently (after 1 hour, or after 30 min etc) then its likely a heat problem. Boot it up, run till it shuts down and note the times, then let it sit an hour or half hour and repeat, and note the time.

Other option is a powersupply or RAMM issue, harder to test, so eliminate the heat thing first. There are stress test programs that will severely tax your machine, their point is to see what kind of operating temps it can handle, you could try one of those too, they have them here on MG
 

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When I went to college 6 months ago. I brought my desktop with me, worked fine before I left. Got to school set it up, and when I'm running many processes on my computer or loading up a game it will turn off. Then after that some times won't even turn back on. I thought maybe it was my power supply since the one I had was the minimum power I needed, and was old. So I bought a brand new PSU with more power, and the same problem is happening.

Here is my specs

Motherboard: Gigabyte S Series P35-DS3R
PSU:Corsair TX 850 W
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)
Memory: 4 Gigs of Ram
Hard Drive: 800 Gig HD Total
Video Card: NVIDIA GeForce 8800 GT

I tried many different ideas to fix it. I thought it was either the power supply was going bad, or over heating. But I got a new power supply and the heating is normal

UPDATE:
Alright, I just removed everything from my computer, took motherboard out and processor out. Put it all back in and made sure everything was connected, and connected tightly. Computer turned on, and was loading everything. Tested loading a game, and right before the map loaded up it crashed. Then turned computer right back on, and turned off in a minute or so.

I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?
 

Answer:Computer Shuts off Randomly

reiger said:





I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?Click to expand...

For a fault that first started happening 6 months ago!
Yes please do a clean install of Windows to confirm its not software related
Note: A clean install means removing the Partition(s)

Obviously this is Vista 64Bit OS ?
I suspect that you may have a Gigabyte Restore disc (or image on your hard drive) with this computer as well?
Then try that
At least then you will know if its hardware related (as you suspect already that it is)
 

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Hi guys I have an E-Machine that is all the sudden having a very annoying problem.  When I turn on the computer I get to the Windows user name log in screen and click to log on under the names and the computer hangs for a moment then shuts off =/ My first guess was that the power supply is defective but I wanted to get some other ideas before I chance that idea and buy a new one.  Any thoughts? Also there has been no recent Hardware installs conducted. Specs for the computer:Windows XP Home 2.60 ghz Celeron40gb Harddrive Ultra DMA3D Intel Extreme Graphics AGP256MB DDR Ram

Answer:Computer Randomly shuts down

Bump^

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By shutting off, I mean it just goes black suddenly, not that windows will properly shut off.

- This usually takes many hours before it happens, but it will happen eventually, even if just left idling or in standby for a day or two

- It doesn't appear to be overheating
- It's a new computer
- I don't think there's any problem with the RAM

It has XP SP3.

Any idea?
 

Answer:Computer randomly shuts off

What do the properties in your power options say under control panel? It sounds like it's going into a hibernation state. Uncheck it under power options if that's the case. Jazz
 

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MY friend built a pc for me and when i started the computer its shut downs randomly...at first the pc shuts down right after it starts..then after few boots my friend was able to set the bios and all..when we tried to install the windows the system shuts down again..sometime mid way thru the installation and some time even before the installation starts..i tried leaving the computer on for a while without trying to install the windows and it remain on..i dunno wats happening here..
My Pc Spec:
3.4 G Pentium D
512mb Corsair memory card
380w ATX12v psu that comes with the casing-Raidmax
160gb Maxtor hard drive
i tried to install wind xp...
no video cards or sound cards..
im really lost n i hope u guys can help me out..thanks in advance..
 

Answer:New Computer Shuts Down Randomly

Hello and welcome to Techspot!

First two guesses are either
a) you don't have the heatsink seated properly and your system is overheating. Try reseating the HSF with some new thermal paste.
b) Your power supply is dying. Raidmax are well known for producing low quality PSUs that die out early.
 

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I am on this toshiba laptop and sometimes while in use it just shuts off. The computer doesn't seem to be overheating, I was thinking maybe it has a setting that shuts the computer off at a certain temperature. Does anyone know if there is a way to check this? Perhaps some other suggestions. It seems to do this a lot while watching any kind of media.
 

Answer:Computer randomly shuts off.

Try looking in the bios settings there might be something in there
 

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Hello there, heres the details;
1.) computer shuts down on any screen but more frequently on games like ms pinball, candy crush saga, and when a video is paused and we go and make a coffee.
2.)it won't start up again untill about 20 minutes from being shut down
3) if we try to reboot it straight away sometimes we get the error file missing or corrupt. (though this only flashes for a second)
3.1) most the time, we get a blank screen
3.2) theres no beep at start up during these blank screens.
4) its not the graphics card, removed it and it still had the same issue
5) windows 7 will not install, dont know why. gets a little through and crashes.
6) ran lots of malware antivirus and adware programs, still shuts down.
7) its is quite random, but can crash after 20 minutes of start boot, but more frequently it allows us to run irt for 6-8 hours before first crash of the day then becomes more frequent after that reboot ie every 5, 10, 15 ,30 minutes.
8) we use the machine average 16 hours a day, its our hub
9) ALL components are in acceptable temperature ranges according to piriform speccy.
10) here are my specs's;

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+, x86 Family 15 Model 75 Stepping 2
Processor Count: 2
RAM: 2047 Mb
Graphics Card: ATI Radeon HD 5400 Series, 1024 Mb
Hard Drives: I: Total - 38132 MB, Free - 15030 MB; E; 100gb (this... Read more

Answer:Computer Randomly Shuts Down

This appears to be the same issue as you thought was solved on this topic
http://forums.techguy.org/windows-xp/1140207-windows-xp-restarting-randomely.html
as my good colleague Flavallee said - you can simply continue on that topic - as all relevant history to the problem is there
 

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Help!!

My computer keeps shutting down totally and without warning. At first I thought it was a problem with the game Warcraft II: Battle.net edition, but I was just watching a youtube video and it happened again! Help would be much appreciated!

Thanks!
 

Answer:Computer shuts down randomly

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So i have a acer extensa 5420 windows 7 and just 2 days ago after having it for years i cam to a problem i been trying to fix and cannot figure it out so please help me sumone.

the computer seems to shut down at completely random times mostly when i watch a video or play a game.
i have updated the drivers that were outdated
cleaned the fan
no over heating detected
scanned for viruses using both malware bytes and windows security essentials

please help im at a loss

Answer:computer shuts down randomly

When you say "no over heating detected" what exact temperatures are you getting? Did you check the CPU and the GFX temperatures? Either can crash the PC.

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Hello, Like my title says my pc will shut off randomly. It first started while I was gaming however an hour ago it shut off while on facebook. My pc was only on for a good 5mins prior to shut down. While gaming my GPU temp and PCB temp were normal, so I don't see this being a over heating issue. I just cleaned out the dust from my pc hoping that will be a easy fix, but we all know nothing is that easy so here I am. Here's some info about my pc.
Windows 7 64 bit
PSU-TX650W Corsair-1 year old
AMD Phenom II X4 940 Processor 3ghz-1 year old
3gb of memory
NVIDIA Geforce GTX 260-1 year old
I think this is my hard drive so forgive me if I'm mistaken
WDC WD5000AAKB-00YSA0 ATA
I ran scans off AVG and shows no signs of a virus.
Thank you for your help!

Answer:Computer shuts off randomly

d/load and run the h/drive makers diagnostic utility on the h/drive

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

if it comes up clear run

chkdsk /f

are you seeing any error messages

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Hello all,ive been having a problem for the last couple of weeks
My pc just cuts out randomly..sometimes its 3 times a day..other days its fine!(it never happens while im playing bf2 or other games)
it usually happens when the computer is idol
Its a custom built amd 3800/1024ram/sata hd running windows xp home.
ive looked at the security event viewer and it seams this happens every time :

Event Type: Success Audit
Event Source: Security
Event Category: Logon/Logoff
Event ID: 528
Date: 14/11/2005
Time: 20:00:12
User: NT AUTHORITY\LOCAL SERVICE
Computer: DU-***********
Description:
Successful Logon:
User Name: LOCAL SERVICE
Domain: NT AUTHORITY
Logon ID: (0x0,0x3E5)
Logon Type: 5
Logon Process: Advapi
Authentication Package: Negotiate
Workstation Name:
Logon GUID: {00000000-0000-0000-0000-000000000000}

this is followed by about 15 policy changes, events 848-850
there is also an NT AUTHORITY\ANONYMOUS LOGON(could this be a hacker?)
ive come to the conclusion it could have something to do with the latest update from windows,
or maybe the windows firewall?
hell it could even be my Motherboards built in firewall..which ive never used!

any suggestions??
ive search google/micosoft with no luck!
..i hope ive given enough infomation..please tell me if i need to explain it better!


:shocked: :shocked: :shocked:

Answer:Computer shuts down randomly!

does the pc come back again..... I am assuming you do not have it set to hibernate or turn the HD or display off when idle for a time ?

is it turning off like someone pulled the plug ? if it is do the lights go off stay off on the front ?
or is it just resetting ?

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I got a new used computer the other day. It ran great the first night. It had a recently reformatted hd, with wxp installed, so the first night I had it I dl'd all the windows updates. The next day, about midday, just after I installed my printer driver, the computer shut off without warning...and continued to shut off at random times when I was able to get it back up. Most every time I would have to disconnect the power cord and reconnect in order to turn it on. A few times that didn't even work. Sometimes it stays on for a few minutes, sometimes a few seconds. This is the longest it's been going since the problem started, about 20 minutes now!

Here's what I'm running:
AMD Athlon 2000 xp
Win XP Pro
1.67 ghz
160 gig hd
512 mg RAM
psu fan, heatsink fan, & a chassis fan blowing air out
nvidia geforce2 mx 200
cpu temp ranging 36C-49C (98F-120F)
m/b temp ranging 30C-36C (86F-95F)
CPU Fan avg. 3000
400w power supply

Room temp yesterday was about 85F, today it's about 80F. Any suggestions?
 

Answer:Computer Shuts Off Randomly...

May be its overheating it can make computer turn off check temp and may be bad power supply

Also run adware and spybot and do on line virus scan. A virus can do this check for spyware on computer your may have program running take all resources

Is re-starting or turning off
 

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My computer keeps randomly shutting down. I have a HP laptop with Windows Vista.
It just started yesterday! It randomly shuts itself down. I have an HP Laptop with Vista. The motherboard was replaced last year, (defective straight from factory). Everything else is good in it. I can't keep it on long enough to do ANYTHING with it, updating or anything. I can't keep it on long enough to run my anti-virus scan to see if this was a virus. Then once I turn it back on I get that, your computer unexpectently shut down, check the disk drives, etc. HELP ME PLEASE!!! I need it fixed by Monday morning (today is Saturday morning here). I have to use my laptop at work Monday, but right now I don't see that happening. I'm fully prepared to do a full system restore if that'll fix the issue. I HAD restore points, but something happened and now they are gone (gotta run the anti-virus scan once the computer stays on, think that might be a virus). Its not overheating, its not dusty.

PLEASE HELP ME! My computer is only 2 years old, its gotta a lotta life ahead of it..

Answer:Computer Randomly Shuts Down! HELP ME PLEASE

I think your computer is overheating, you can download HW Monitor and check the temperatures and if they are very high open it up & clean, get a can of compressed air and clean the fan and ventilations.
You can download HWMonitor from here:Download HWMonitor 1.15.0 - A hardware monitoring software that will read the system's main health sensors - Softpedia

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Hey guys, my computer randomly restarts sometimes it freezes and makes an extremely painful noise. It is an Acer Aspire M5811, i was hoping someone might now what is wrong or how to fix it? thank you in advance for helping.

Answer:Computer randomly shuts off

Where does the noise come from? Did you check the event viewer? Did you recently upgrade any hardware?

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It keeps randomly shutting down. It closes whatever Im doing without asking me if I want to save anything, and shuts down, as if I told it to shut down like I was done using it for the day. I have no clue what is going on, because I have no spyware/viruses that I know of. I recently installed a new network card, but im pretty sure this isnt the problem, because it was happening before this, but less frequently.
I am running a Dell Dimension 4450 with Windows XP Home edition, a p4 2.0ghz processor, an evga 6600 128 MB nvidia gfx card, and a gig of DDR ram, with a Netgear FA311 PCI Ethernet card. What can the problem be??!! It is very frustrating... It even has the nerve to shut down when im in the middle of a game. Thats the worst feeling. Please look into this!
 

Answer:My computer randomly shuts down :(

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Hello all,

I've had my current PC for around 2 years and it seems to shut down while doing certain tasks. The problem started out small, It would only shut down while on the loading screen for Sims 3 but at the same time I could run Crysis 1 on ultra high with no problems what so ever. I didn't really mind about Sims 3 and my PC didn't shut down doing anything else at the time, so I left it.

However, the PC has started to shut down whenever I try to download something from steam, it will start the download and then a couple of seconds later it will shut down and then restart. I can rarely download a game but only if I run another game in the background. It also happens while downloading other things, for example running an MMO client and letting it do updates. I have no clue why it does this and I hope someone can help me out!

I have included the DxDiag as an attachment.

Thanks!
 

Answer:Computer shuts down randomly.

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Sometimes my computer will just shut off. I don't think it a temp issue because sometimes I'll let it sit for a couple hours and it will take a few tries to get it back on once again. I will turn it back on and it will start to go on for a couple of second then turn back off. It does however seem to turn off when I'm doing CPU intensive things like encoding.

2.3 GHz celeron
intel D845BG board
2- 512 DDR ram
Windows XP pro
 

Answer:Computer shuts off randomly

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K, my computer will randomly shut down Hard, like you just pulled the plug out of the wall.
Then when you try and turn it back on, reads FF, PSU fan working, all fans are going but one.
This one is not working based on the mother board, i.e. if I switch that fan around with another then it works and the other doesn't (hope that makes since) I also get no monitor output. The fan also tries to start, moves barely then stops completely.
After turning it on and off a bunch of times,
(have to hold down power button to shut off, sometime this won't even work and I have to turn power off to the PSU)
It will start up says there was a CMOS error and that defaults were loaded and everything goes back to working normally.
Then it will shut down and I go through the same process over again. Seems to be progressively getting worse. Did this about 3 times to me yesterday in about a 10hr time period. Went about 4 days before it did it again the first time.
One of the times when I tried to turn it on, after it had shut itself down, only the PSU fan was going and not any other fans.

My best guess is that its the motherboard but this is based on the fan output stops receiving any power.
Computer specs:
Motherboard: Gigabyte X58A-UD3R
CPU: I7
Video: 2 Geforce GTX 480
Ram: 8 Corsair CMX12GX3M3A133C9
PSU: Corsair HX1000
OS: Windows 7

Things I've tried to get it to start without success:
Putting just one stick of ram in, went trough every stick lol, nothing.
Using one video card.
Resetting CMO... Read more

Answer:Computer Randomly Shuts down.

what are the temps and voltages from the BIOS?

which fan is not working? is it a case fan or the cpu fan?

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I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.
 

Answer:Computer Randomly Shuts Off

SaltAir041 said:

I just built a computer but it randomly shuts down for no reason and im not sure why. I think it might be that my power supply isnt enough for what its trying to do. I have a lan party 915p-t12 motherboard if that helps. What is normaly the problem for computers randomly shutting down and what should I look into to fixing it.Click to expand...

*Power supply
*Over heating
*Loose connection(s)
*Loose expansion card(s)
 

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I just installed a A64 4000+. My computer has been randomly shutting off, not restarting. What is the deal? PSU? Hard drive?

Sometimes after it shuts off I cant get it to turn back on for a few minutes.

I have 450W PSU right now and dont have a high end video card yet. I have had my hard drive for about 3 years and use my computer daily.

Answer:Computer Shuts off randomly still

Mine is doing the same thing, I've been told its the power supply.

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Hello TSG,

I recently starting having a problem with my PC where it shuts down soon after I turn it on. It seems like a overheating issue to me, so I opened the computer up, cleaned out the dust, removed the graphics card, RAM, Hard Drive, and Disk Drive, cleaned the connections, tried to boot without those plugged in, and it still quickly shut off instantly after booting. I put the parts back in and rebooted and still no change to the behavior. It confuses me that it operated smoothly for a year before this problem started, and I never changed the hardware configuration during that time, and you would think that an overheating issue would come up as soon as I turned it on for the first time.

Complete Hardware list (not including chassis and disk drive)

CPU: Intel Core i7-950 Bloomfield 3.06GHz LGA 1366 130W Quad-Core Processor BX80601950

RAM: CORSAIR DOMINATOR 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Triple Channel Kit Desktop Memory Model TR3X6G1600C8D

Motherboard: ASUS P6X58D-E LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

Power Supply: CORSAIR Professional Series HX850 (CMPSU-850HX) 850W ATX12V 2.3 / EPS12V 2.91 80 PLUS SILVER Certified Modular Active PFC Power Supply

Graphics Card: Palit NE5X570HF10DA GeForce GTX 570 (Fermi) Sonic Platinum 1280MB 320-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

My PC was built from parts ordered direct by me and my friend and it is possible that we made a mistake in the constructio... Read more

Answer:Computer randomly shuts off

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I'm sure lots of you have had this problem, but there are so many possible causes! I'd like a little help figuring out what my significant other's issue is.
The computer will randomly shut down - he claims it does so when he accidently touches the side of it. Other times you can touch it and it will be fine. (Lose connection maybe? I'm somewhat doubtful)

It then won't start for a while until it eventually reboots itself. During the wait time there is a clicking sound. Once it reboots, it often gets stuck at the very first black screen after detecting hdd and such. It just freezes there.
While waiting for this inevitable reboot nothing he does can prompt any response from the computer. Pressing the power button doesn't even turn on the fans. Just the lovely chirping of an internal click, and a blinking light inside (numbers actually, switching from 00 to 01 I believe)

Anyway, after a wait and failed reboot, he can eventually start it up again.


On a side note, every time he starts his computer, he gets an error message that reads:

The instruction at "0x00000000" referenced memory at "0x00000000". The
memory could not be "written".

(not sure which letters/numbers are there... but they aren't 0's obviously... either way, the number and letter combo is irrelivant as the memory location always changes obviously)
This has been ongoing for a while longer than the reboot problem, and I've prompted him... Read more

Answer:computer shuts down randomly

Have you checked Event Viewer to see if there are any errors recorded correspnding to the times when the computer shuts down?
 

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Hi All,
Just recently my comp has started to completely shut down at random times without any warning , sometimes it will run for a couple of hours and another it will shut down within minutes of rebooting.It shuts down much faster than when going though the usual shutdown procedure too, the screen goes black with the cpu light flashing like crazy and within 5 seconds or less it has completely shut down . A few times it has shut down even before Windows has fully loaded .
I've run Adaware,Spybot,Hijack This,full virus scan which found a couple of trojans that I deleted .My OS is fully updated with the exception of SP2 ,I checked temps and fan speeds in the Gigabyte utility manager and they seem ok.
Has anybody got any ideas what might be causing it or what I should check next ? .

T.I.A. Stitch.
 

Answer:Computer randomly shuts down

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Logfile of HijackThis v1.99.1
Scan saved at 4:22:45 PM, on 8/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\3B Software\Windows Registry Repair Pro\Windows Registry Repair Pro.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\Program Files\Silicon Prairie Software\MemTurbo\memturbo.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\3BSOFT~1\WINDOW~2\Windows Clean-Up Pro.uzy
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.netzon.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSea... Read more

Answer:My Computer Randomly Shuts Off! This Is My Hjt Log.

Unless I'm missing something I'm not seeing an antivirus program running.

You can get a free one here Free Antivirus http://free.grisoft.com/freeweb.php/doc/2/

I would do an online scan also here:

Free Online Virus Scan http://www.pandasoftware.com/activescan/

Anything it can't delete make note of so it can be deleted later.

Do this also

Please download and run the following programs.
AD-AWARE SE

Go to http://www.majorgeeks.com/Ad-Aware_SE_Personal_d506.html and download Ad-Aware SE 1.05
Install and launch program. Click in “ Check for updates “ and download latest reference files.

From the main window: Click START. Under “ Select a Scan Mode” click “Perform Full System Scan”. Uncheck “Search For Negligible Risk Entries”.

Click Next to start scan.
After scan mark everything for removal. ( Right click and Select All )
Restart computer.
SPYBOT SEARCH & DESTROY

Go to http://www.majorgeeks.com/SpyBot-Search_&_Destroy_d2471.html and download Spybot Search & Destroy.

While online open program and click on Search for Updates. Download all updates.
Close all browser windows and click on “ Check for Problems “. Put a check in all entries it finds with a RED exclamation mark then click on Fix Selected Problems.

Restart your computer.
Post another log.
 

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Ok this is what I have:

Memory: CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Unbuffered Dual Channel Kit System Memory Model TWIN2X2048-6400 - Retail

OS: Microsoft Windows XP Home With SP2 - OEM

Processor: Intel Core 2 Duo E6400 Conroe 1066MHz FSB LGA 775 Processor Model BX80557E6400 - Retail

Mobo: Gigabyte GA-965P-DS3 Socket T (LGA 775) Intel P965 Express ATX Intel Motherboard - Retail

Keyboard: Sunbeam EL-KB-07SL 2-Tone PS/2 Wired Standard Illuminated Keyboard - Retail

PSU: ENERMAX Whisper II EG565P-VE FMA(24P) ATX12V 535W Power Supply - Retail

Video card: Open Box: connect3D 3056 Radeon X1900XT 512MB GDDR3 PCI Express x16 Video Card - OEM

Monitor: Hanns·G JW-199DPB Black 19" 5ms Widescreen LCD Monitor - Retail

HD: Seagate Barracuda 7200.10 (Perpendicular Recording) ST3250620AS 250GB 7200 RPM SATA 3.0Gb/s Hard Drive - OEM

Floppy drive: MITSUMI Black 1.44MB 3.5" Internal Floppy Drive - OEM

Case: APEVIA (ASPIRE) MX-PLEASURE-BK Black Steel ATX Full Tower Computer Case ATX 500W dual fan w/ automatic fan speed control. Connector 20 + 4 pin Power Supply - Retail

Optical drive: LITE-ON 16X DVD±R DVD Burner Black IDE Model SHW160P6S05 - OEM

I just got things together and I turned on the computer. I was getting ready to set the computer to boot from CD so I can install Windows. Then the computer just shut off. Then I turned it on again and once again it just randomly shut off. Some times it shuts off with in 15 seconds of tu... Read more

Answer:My new computer just randomly shuts off?!?!

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Hey i am new to this site but it looked good because i need some help :) well basically i have a computer i built it myself last Christmas so i have had it for a year and a bit now and it has been working fine and then it started to randomly shut down.. it started whilst playing wow after 30 mins in it would shut off then i noticed it do it randomly and its been a while now and i have come up with the following reasons

1. it shuts off on any high end specs game
2. when extracting big files it may shut down
3. when converting files

that is basically the reasons it will shut down.. as i dont have an income i dont have a lot of money but i cant afford to build a new machine so i took it apart, cleaned it all it has a case fan as well and it helped for a bit but then started happening again
currently whilst running now my cpu is 18c the gpu is 43c the system is 36c and the core is 43c this seems fine but when i run a game the cpu will go to up to 75c which seems odd and the rest heat up but are still okay

my specs are

System Manufacturer: MSI
System Model: MS-7369
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, MMX, 3DNow (2 CPUs), ~3.1GHz
Memory: 3072MB RAM
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Card name: NVIDIA GeForce 9400 GT
Manufacturer: NVIDIA
Chip type: GeForce 9400 GT

i dont know what else you will need but thats all the information i have.. and it could be the cpu the gpu the hard drive or the ram but i have no idea and can... Read more

Answer:Computer shuts off randomly

Off the top of the head this seems like it could be 2 things. Either your processor is getting to hot and the SMART CPU feature is shutting it down.

Or you could be exhausting the PSU. That's my opinion. Have you check into these? You should.

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Let me go into more detail:Whenever i go into a full screen game such as grand theft auto, after 5 or 10 minutes my laptop shutsdown, despite being plugged into the mains!!!This is getting really annoying...could it be virus?some try and help me!!!!

Answer:Computer randomly shuts down HELP 2

STOP POSTING SO MANY TIMES ON THE SAME BOARD!!!!![glb]Flame[/glb]

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if anyone, ANYONE! can help me, it will be VERY much appreciated.

System: 1.1g AMD Athlon,MSI k7t133 pro a, a gforce2 4\mx 400, 512mb ram, OS XP

As a gamer at heart I like my games to run...all the time.
I've had this problem which is on and off but very disturbing,
at times (varies per game) my joy bringing computer
....
.......JUST SHUTS DOWN , not even off. it seems as if its in suspend mode, everything is on HD light is perm on but reading no info. Screen goes off.... uhh hell 4 a gamer.

I've tried everything... updated detonator drivers, all the new Via drivers, even bios update.

I thought it may be my powersupply but only in games does this happen ARG!!. Also power supply is reading normal voltages when tested.

I even placed additional fans in the box and replaced my fan on chip for a more powerful one, thinking it may be overheating. PLEASE GOD HELP ME I'm GOING CRAZY.

So to anyone who may recognize the problem... I LOVE YOU.

thanks
Turbo
 

Answer:Computer randomly shuts down help plz!! please!

check this article here http://www.geforcefaq.com/faq.cgi#hw:gef:troub:blackout

If the card is running agp 4x try 2x, you should have an option in your bios to change the agp
 

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I bought a new desktop in January.
In March it started to just randomly turn off.
Dell replaced all the hardward in April.
In may it started turning off again.
I don't have any viruses, I have plenty of memory and I am thinking the culprit must be the OS....so what now? How can I find out if Windows 7 is causing the problem before I go through the effort to wipe the computer clean and restore it to factory settings??

Answer:New computer shuts off randomly -

Do you know how hot the processor is running?

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OS: Windows XP Corp SP2
PSU: ENERMAX Liberty 620W
MOBO: Foxconn nForce4 SLI ATX AMD
GPU: XFX Geforce 6800 XT
CPU: AMD Athlon 64 X2 3800+ Manchester 2.0GHz
RAM: G.SKILL 2GB (2 x 1GB) DDR 400
HD(s): WD Caviar 250GB 7200 RPM SATA 3.0Gb/s & Seagate Barracuda 7200.10 250GB

I built this PC. Originally I got a string of bad Asus Mobos, 3 in a row, and after I got fed up with it I decided to buy a cheapy Foxconn mobo.

The Problem:
Now, the "random" shutdown isn't completely random. It usually only happens when Im playing a game, but it could be anywhere from 20 min to 6 hours into gameplay. First thought was that something was overheating, but I got a temperature logging thing and only thing running a bit hot are my HD's at 70 degrees (which would cause my comp to lock up, not shut down I would think, if they DID overheat). Second thought is that either my PSU or my Mobo are bad. Obviously I could get a PSU tester thing, but I dont know how to use one and I'm not sure if thats even the problem. I mean could flashing the bios on my Mobo help? Is there any way I can test my Mobo? I'm looking for any possible solution besides having to bust out cash for a PSU tester.

Thanks all.
 

Answer:Computer Randomly Shuts Off

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My computer randomly shuts down. I'll be in the middle of browsing the internet and my computer reboots. I'm using windows xp. Can anyone help me to figure out why this is happening?

Chaselang helped me out over in the spyware forum and I'm confident this isn't a virus, malware, spyware, etc...although it could be but I did everything required.

I'm thinking this is some sort of software conflict but haven't figured it out. Any help I can get would be greatly appreciated.
 

Answer:Computer randomly shuts down. Help!

A virus of some sort would have been my first guess.

Is it only shutting down during Internet browsing, or does it do it during general use?


The most common causes apart from viruses are overheating, faulty RAM, or failing power supply.
 

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My hp labtop would shut off suddenly while the battery  had around 40-50% of battery life. I charged the battery to 100% and the same thing would happen around 50%. Fully charged it again and it suddenly shut off at 70%, but now the laptop cannot turn on unless the AC power cord is connected. Now when I turn on the laptop I receive an HP BATTERY ALERT - which says storage capacity of the battery to be very low etc.(601) I completed the system extensive test and everything PASSED, but the battery won't scan (Battery Check: Not installed).

Answer:Computer Shuts Off Randomly

Replace battery! 

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Not a day goes by that my computer doesnt shut down on me in the middle of a task,wether its surfing the web, playing a game, or writing a report. I cant figure out whats wrong with it. Sometimes it will shut down within the first 30 seconds of turning it on, other times it will 3 minutes into and other times it will 10 minutes into it. i check all my plugs are fine, i ran scandisk, i defragged and everything came up hunk-dorey. so whats wrong with it, im baffled. Help!!
 

Answer:Computer shuts down randomly

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Hello There

I have a HP Pavilion ZT3000; Cetrino WIN XP Home, and my computer shuts down randomly, it shows a blue screen for about 1 second and then it restarts.

Can you please help?

Thanks

Alex
 

Answer:My computer Shuts down Randomly

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Hello. I am having a problem with my computer. Last night, everything was fine. But when I used it today, it's performance was slower. Even opening My Computer takes about 3~5 seconds when it opens instantly before. And it shuts down randomly. Even when running scan disk it shuts down randomly. Sometimes it even shuts down 2 consecutive times.

I don't know if it's a hardware related problem or a virus. Right now, I am running a disk check and I am using another computer. I haven't tried running a virus scan. But if i'll do, I will use Avast!'s boot-time scan.

I checked the power supply, cables attached in the cpu, but everything was fine.
EDIT: I checked my CPU inside (removed the casing) and found out that it was full of dust. Especially the processor. Does this affect the computer? Can this be the source of the problem?

My computer is only 1 year old, and here is its specs:

Intel Core i3
Palit GeForce 9500 GT 1GB 128 Bit
2x 2GB Geil DDR3 RAM (Total of 4GB)
Western Digital 320GB SATA HDD
AsRock H55M-LE Motherboard
Windows 7 Ultimate 32-Bit
(Desktop PC)

If anyone could help me what could I do to know what the problem is, I will really appreciate it.
I really need help. Thanks!
 

Answer:Computer Shuts Down Randomly

Yes, having the interior and the components covered with dust and debris can cause overheating and other problems.

If you have a portable hair dryer that has a "cool" setting, turn it on "high" fan and give the interior and the components a good blowing out.

Obviously, you want to do this outside.

If you don't have a portable hair dryer, you can buy a can of compressed air at a computer or electronics store that's designed for that purpose.

----------------------------------------------------------

If the interior has gotten that dirty after having that desktop for only a year, you might consider moving it off the floor or to a less dusty location.

---------------------------------------------------------
 

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First before I say anything, I'll state that i have no computer knowledge whatsoever.
Anyways, ever since yesterday my computer has been randomly shutting down when playing games.
While i'm not playing games i am perfectly fine.
I already checked to see if it was a fan issue but the fan was working perfectly fine.
I also checked my computers temps with speedfan. I am thinking it might be a PSU problem but it doesn't seem likely.
Its been like this ever since i did a system restore when i got a virus called Windows vista defender 2010 or somthing like that.
I already checked if it was a virus problem with malware bytes but everything came up clean.
 

Answer:Computer randomly shuts off?

Game related issues are usually to do with RAM or the graphics card. If you go to Control Panel -> Administratrive Tools -> Event Viewer. Then if you can take a look in the application and/or system sections for errors and post what you find for the rough time that the PC crashed. You could try to re-install the drivers for the graphics card and motherboard and see if that works before posting your findings.

You should try never to do a system restore, use it as a last resort only, as they can cause all sorts of driver related problems. There is a much better fix for the vista defender virus, i posted on how to do remove it about a month ago.
 

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Hello, my computer seems to randomly just shut off. I need to turn of my power on and off a few times before I can turn it back on. It usually shuts off from 10-25 minutes in, I scanned it with AVG, spybot, and a malware scanner. The malware scanner can never finish scanning before the computer shuts off, but around 20 minutes in it finds an infection. I'm not sure what the infection is or if what the scanner found is responsible, but thats all I really have to go on. I also ran a hijackthis log if you want me to post it.

Answer:Computer randomly shuts off

Try to complete a MBAM quick scan even if you have to reboot or shut down after installing and updating before running the scan.We maybe dealing with malware and overheating.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the ... Read more

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Hello. First of all, sorry for my english. I am from France and did not found any interesting forum that could help me. :/.Last week i finally got my new computer. It is a custom one. Everything seems great. I am able to run every games without lag or anything. There is just one problem. Sadly, the computer randomly shuts down without warning, there is no messages or anything. It just and simply.. Shuts down. It restart by itself. I don't have any message when it restarts. I tried to watch the temperatures and everything appear to be fine. I gave back the computer to the guy and he had the same thing happening to him when he was trying it. It even happened on youtube once. How rude. He gave it back to me yesterday night saying he tried and it stopped to shut down for him. i tried, and it continued to do the same thing. I am lost, confuse. I certainly don't know what to do to with this issue. An example. I play SWTOR and if i go higher than Low Graphics my computer shuts down after few minutes. No warnings. Even though i have no lag at all in max settings. And like i said it randomly happens on a internet page as well. I really hope you guys can help me :/.

Answer:Computer randomly shuts down.

Does it shut down or does it restart? If the latter, Download BlueScreenView:http://www.nirsoft.net/utils/blue_screen_view.htmlunzip downloaded file and double click on BlueScreenView.exe to run the program.when scanning is done, go to EDIT - Select AllGo to FILE - SAVE Selected Items, and save the report as BSOD.txtOpen BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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When I went to college 6 months ago. I brought my custom built desktop with me, worked fine before I left. Got to school set it up, and when I'm running many processes on my computer or loading up a game it will turn off. Then after that some times won't even turn back on. I thought maybe it was my power supply since the one I had was the minimum power I needed, and was old. So I bought a brand new PSU with more power, and the same problem is happening.Here is my specsMotherboard: Gigabyte S Series P35-DS3RPSU:Corsair TX 850 WProcessor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs)Memory: 4 Gigs of RamHard Drive: 800 Gig HD TotalVideo Card: NVIDIA GeForce 8800 GTI tried many different ideas to fix it. I thought it was either the power supply was going bad, or over heating. But I got a new power supply and the heating is normalUPDATE:Alright, I just removed everything from my computer, took motherboard out and processor out. Put it all back in and made sure everything was connected, and connected tightly. Computer turned on, and was loading everything. Tested loading a game, and right before the map loaded up it crashed. Then turned computer right back on, and turned off in a minute or so.I'm going try get all my information on my backup hard drive then reformat. If that doesn't work any idea?

Answer:Computer Shuts off Randomly

Does it just shut off if it has been idle for a while or only when under loads?How did you test to see that heating is normal?

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