Computer Support Forum

Headphone/Speaker jack malfunctioning + 3 Viruses + hijack this log

Question: Headphone/Speaker jack malfunctioning + 3 Viruses + hijack this log

Hello there, I am not sure if my speaker/headphone jack (hardware input) device isn't working (albeit my default laptop built in speakers work), because of viruses and the overall system performance being affected by viruses, but hear me out... Firstly, here are the three viruses my AVG virus scan detected today, while it searched through hundreds of thousands of files:

1) Trojan horse Generic_c.QZU
2) Trojan horse Generic10.ALHO
3) Trojan horse PSW.Generic6.AQPD
The following is my hijack this log (January 21, 2009):
Logfile of HijackThis v1.99.1
Scan saved at 8:23:01 PM, on 1/21/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Valve\Steam\Steam.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\dxdiag.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://downloadmirror.intel.com/14528/a08/infinst_autol.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [InstallShieldSetup] "C:\Program Files\InstallShield Installation Information\{D4C9692E-4EFA-4DA0-8B7F-9439466D9E31}\setup.exe" -rebootC:\PROGRA~1\INSTAL~1\{D4C96~1\reboot.ini -l0x0009

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [Steam] "C:\Program Files\Valve\Steam\Steam.exe" -silent

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe

Lastly, I have also included a printscreen picture of my DirectX Diagnostic "General" and my DirectX Diagnostic "Sound" sections of dxdiag (note: my test DirectSound failed)

Thank you, and I hope this information helps you figure out my problems listed.

Sincerely,
RedGrant

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Preferred Solution: Headphone/Speaker jack malfunctioning + 3 Viruses + hijack this log

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Relevance 91.84%

Alright, so here's the problem. I just recently got this computer and plugged it into the VGA port and the sound wouldn't work. I plugged Logitech External Speakers into it and the computer didn't even acknowledge that it was there. I plugged in Headphones to see if those worked and they didn't aswell. I asked the guy who I got the computer from and he said that it (sound) would work when plugged in using HDMI. So I did that and the sound does work, but only through the TV speakers. It still doesn't acknowledge the speakers or the headphone s when plugged in. So I wen t and grabbed some other speakers I had and tried those and It still didn't recognize the speaker. My question is: How Do I Get My Computer To Recognize My Speakers? Any help would be much appreiciated. 

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Relevance 91.84%

I had to have the hard drive replaced in my computer due to a defect in the drive. Ever since the hard drive was replaced, the head phone plug-in that is on the face of the tower does not work, but the speaker plug-in that is located in the back of the tower, works just fine.

I cannot figure out what is wrong. The audio driver installed for my system was obtained from the Dell website along with the majority of my other drivers.
Any help would be great.

System Information:
Dell Dimenstion E310 (Desktop)
Windows XP Professional SP3
Audio: Intel Integrated Audio
 

Answer:headphone jack not working... but speaker-jack work

Do you know if the front panel audio jack is plugged into the motherboard?
 

3 more replies
Relevance 89.38%

Hello athere, I have noticed recently my headphone/external speaker port does not work. No sound comes out at all when I try to plug my headphones or external speakers into this port. Oddly, my volume is not "muted" and my default laptop speakers (the sound coming out of the hardrive) do work. Can somebody fix this problem? I have attached my general computer information and soundcard information.


Sincerely,


RedGrant
 

More replies
Relevance 87.33%

I have a 2.1 speaker set attached to my laptop that does not have its own headphone jack. So in order to listen to headphones I have to unplug the 2.1 from the headphone jack and plug in the headphones. I tried a cheap splitter but that didn't sound good.

What I would like is something that had two jacks that allowed me to keep the 2.1 plugged in all the time in one jack and when I want to use the headphones I could just plug them into the other jack. I would like both jacks whether used together or solo to have the same sound quality as a single jack... with no degradation in sound.

Lastly, I would like to be able to mute the 2.1 (using volume control on the speaker set) and still get great controllable sound out of the jack that have the headphones plugged in.

Is there something like that? Thanks.

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Relevance 86.51%

Hello I've bought my Lenovo laptop about half a year ago. From the very beginning the headphone audio jack had some problems, there would be no sound when headphones are plugged in, however restarting the laptop usually helped. I have not had this problem for a few months until now. When I plug in headphones, no sound comes out and restarting the computer does not help. Furthermore, the sound of the laptop speakers seems to be a big different than it normally used to be - the sound is a bit lower and so to say ''dimmer''. Please let me know I could fix it.

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Relevance 85.28%

So my sound completely stopped working the other day and im trying to figure out whats going on. Ive tried updating my drivers and deleting them and reinstalling them but nothing has worked. I have no idea what to do im thinking it may be a hardware problem any suggestions 

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Relevance 85.28%

I'm guessing that it's probably just a compatibility issue... or just how it is, but I'm curious:

I updated my laptop from Windows XP Pro to Windows 7 Pro a while back. It started out as just a minor inconvenience, but it's getting to be very annoying. When I plug in my external speakers (via the headphone jack) or my headphones, Windows doesn't automatically switch the sound output to the headphone jack. I have to manually switch it ("Manage Audio Devices"). The same is true for the reverse, when I unplug my headphones.

Is there any way around this, or is it likely an issue with the compatibility of my sound card?

Please and thank you!

Answer:Headphone jack/on board speaker issue

Do you have the correct Windows 7 drivers for your Audio system? The XP drivers are not compatible and you need at a minimum Vista drivers as Vista and Windows 7 handle sound functions differently than XP.

On most newer "HD Audio" systems the jack is "auto sensing" and switches "logically". On many older PC systems that is a mechanical function with the jack.

2 more replies
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One of the PC's i have to support only has Audio working through the head phone jack on the front of the case and not through the PC speaker when no headphone's are connected.  I have checked the PC speaker connection \ the PC speaker it's self and both are working.  Any suggestions. ? Thanks.

Answer:No sound from PC speaker, only headphone jack ( 8811-EWM )

Open the speaker control panel to make sure nothing is muted and volume is turned up

2 more replies
Relevance 85.28%

On my C50 the sound is fine through the laptop speakers but when I plug in a jack to the headphone socket the sound only comes out through the right speaker. When you do a test of the IDTspeaker, you can hear both left and right sounds but both come from the right speaker (like its in mono). There is no headphone device appearing in the sound playback devices - looking at some fora it looks like there should be. I have reinstalled the idt driver from Toshiba site (2014). I have also used windows to get the latest sound driver but none of this helps. it did work before and seems to have gone wrong after a windows 8 update. Can anyone help please?

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Relevance 85.28%

Hello, I bought new Logitech X140 2.0 speakers and i plugged the Speaker Jack into the Green port on my Laptop and No sound is coming out This is on vista home, I then formatted to XP Professional and Plugged speakers in and Then it Worked ??... VIA HD Audio is my Sound Device

What could be the problem ? as i want to be on Vista

Ive been on Sound device properties aswell and the green Jack shows up in the Properties menu but doesnt Do anything ?

Answer:Speaker/Headphone Jack dont work ?

Anyy Ideaa ?

5 more replies
Relevance 85.28%

I've recently been having a problem with my headphones. The computer recognizes that I've plugged them in but it still uses the external speakers and there's no sound coming through the headphones. I've tried more than one pair of headphones and it still doesn't work. Restarting the computer worked once but not anymore. 










Solved!
Go to Solution.

Answer:Speaker/headphone/audio jack problem

There is usually a hardware switch in the socket, which is engaged when you put the plug in. Seems like it might be mechanically broken.

9 more replies
Relevance 85.28%

does it do anything becasue i plugged in my headphones but I dont hear any sound coming out from it.. these is the one on the cd drive and their is also a volume adjuster next to it... but its not working. thanks _ John

Answer:whats the speaker headphone jack on the cd drive??

its analogue sound for cd's. its normally not used. in fact i think its been sort of obsolete since windows 98. there is an option somewhere in media player to disable digital sound for cd's or something along those lines which will probably allow you to use headphones on the front jack

4 more replies
Relevance 85.28%

Hi,  I just made some driver update and windows ( windows anniversary ) update and after installing i do not have any sound with the built in spaker or with my headphone plugged with a jack anymore. But with a usb headphone it works! When i go to the Windows playback devices window there is no device present. I already update the Audio drivers and restart run the audio troubleshooting tool in Windows but nothing new it doesn't work. Gauthier  

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Relevance 85.28%

there is no headphone option on my ideapad 310 , only speakers option. i tried uninstalling the sound drivers and the re-installing them  but it proved to be  useless. now audio is being being played through headphones although my laptop has no headphone option on the "playback" tab ,,however after a while the headphone disconnects and then the sound comes out from the speakers again. I'm using windows 1064-bit. Hope anybody out there can help me out. thanks.

Answer:Speaker/headphone/audio jack problem

Hi, Omarattia  ?
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.
 
Check the Playback Devices under Sound Properties (by going to Control Panel > Sound > Playback Devices and see if the Headphone is being set as the default playback device. If not, click on it and set it as the default playback device, try to play a sample sound and observe.
 
-Link to picture
 
Update us how it goes.
 
 
 
 
Regards,         
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Relevance 84.46%

I have a pair of Logitech speakers with subwoofer and would like to connect them to my computer for surround sound using the computer's speakers as the front pair.  Using headphones I cannot find a way to make the computer speakers and the headphone play at the same time.  Please advise:Can I connect the logitech speakers as above? andif so, what software settings do I have to make?

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Relevance 84.46%

Please help. I just got a new SONY Vaio Fs laptop and already the headphone jack is malfunctioning. I can only hear out of one speaker or headphone usually, and on some days neither will emitt any sound whatsoever. Whats my problem and how can i fix this???
 

Answer:Headphone jack problems, can only hear out of one (or zero) speaker(s) at a time

Any chance of a broken headphone cable? Try with another set of headphones or speakers before blaming the computer.
 

3 more replies
Relevance 83.64%

I purchased new earphone with mic & connected to my laptop, V570. But no sound is coming. Then i checked the earphone to mobile to check the output. It is working. But connecting with laptop is not working . Also a USB port next to it is also not functioning.  













Solved!

Go to Solution.

Answer:Audio combo jack vs headphone/earphone with mic and speaker connector

Welcome to the Lenovo Community !
 
On your computer the audio jacks along with the USB port are mounted on a card that is separate from the motherboard.  The two are then connected with a ribbon cable.  If your headphone jack is inoperable with more than one pair of headphones and the USB port does not work would be a good indication of a problem with the card.   
 
Just to rule out a possible hardware conflict try doing a BIOS reset.  Just do this.......
1. Unplug the charger / adapter. 2. Remove the battery. 3. Press and hold the Power Button for 15 seconds. 4. Re-install the battery, plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
 
If the reset did not correct the problem then I would suspect either the audio card is faulty or the ribbon cable has become disconnected.  In that case I would suggest you contact Lenovo Support for additional service especially if your warranty is still active.  You can find the phone number for Lenovo Support in your country or area by using the link below....http://support.lenovo.com/us/en/supportphonelist_alt1

1 more replies
Relevance 83.64%

hi,i have a HP  Evo n610c laptop,   while i had the headphones plugged in i accidentally dropped the laptop..  To my utter total disappointment this left me with no sound in the headphones and in the internal speakers.. decided to take the laptop apart and found that the headphone jack has been ripped right of the main board...     like i say i have no sound through the normal internal speakers... does the laptop think it still has headphones pluged in?  Is there anyway i can disable it?,   its a shame to think that little headphone jack can destroy all the sound on my laptop.  Or do you think i can bypass the head phone socket with a new wire on the main board.. the only problem is it has quite a few solder  points where the socket originally snapped off..... Please help.

Answer:Hp Evo Laptop headphone jack fault. No internal speaker sound Help!

There may be more extensive damage than just the headphone jack.  Is it still under warranty?As far as soldering on a laptop mb, it's dicey at best.  Alan <>< 

7 more replies
Relevance 82.82%

Hey, everyone! I am having a problem with my audio jack:1. First of all my laptop doesn't seem to acknowledge when I put my headphones/external speakers in the jack... no notification or reaction from the Laptop.2. Second- only left headphone is working. Other than that the laptop speakers are good, the only problem is with the jack.What I've done is to reset my PC, to return it to it's factory settings... but no change! Still the same problem!Laptop is new.. less than 3 months..  I am desperate... I really hope there's something I can do and you could help me with that! I really don't think it''s a hardware problem.. I have taken good care of the machine, no troubles.Thank you!

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Relevance 82%

Hello, Something is stuck inside my headphone jack (really no idea what, it looks like some amber colored resin) This caused no problems until i tried to stick my headphones in (because i didn't know there was something else inside)Now the little switch inside is activated and i can't use my normal speakers anymore. Pulling the thing out is not possible it really seems glued inside, i can remove small parts of it by scratching with a screwdriver but i see no way to remove it without a drill. I googled for ways to shut off the port so i can revert back to the normal speakers (i really don't care about losing the headphone jack, i normally only use speaker sound) It seems the installed realtek drivers allow no option to deactivate it. I tried reinstalling the realtek driver, changed registry option "EnableDynamicDevices" but didnt find the more promising "ForceDisableJD".  The Windows driver also didn't help and i didn't find any other drivers available for this notebook. The BIOS also didn't have any option for this (but maybe i'm just bad at finding it) Is there any way to disable the port on the software side or a way to disconnect the hardware? I have soldering equipment here. I really don't care for a clean solution anymore, just hoping for a way to get the sound. Thanks for your help. Edit: whoops almost forgot the essentials: this is a lenovo z510 with win7 64bit that was not pre-installed (bought without OS)

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Relevance 81.18%

Hello Jimco,
I have a Dell 5548 with a 1080p touch screen, Core i5 &12GB of Ram. After updating to windows 10 I have had a number of issues with this laptop.
1)The most annoying of all is that the speaker volume fluctuates from high to low at any given setting which is extremely frustrating. One time its loud then all of a sudden it reduces then a few seconds later its up again. Is this a hardware issue or a software issue as this didn't happen on windows 8.1?
2)The Headphone Jack is too tight. If I try too insert any earphones or headphones it will go in to a certain degree then i have to apply force but it still wont go in. If i try to apply more force it seems that it will break as there is a creaking sound. sound from the speakers isn't fine and i cant even use earphones :(
3) My laptop has a real sense camera and it just stops using its infrared sensors or depth sensors when setting up windows hello. It tells me to place my face in the centre of the screen and then no response even though i can see what the webcam is showing me. 
I hope you can answer my questions as it would be much appreciated.
Thanks!

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Relevance 81.18%

hi,
i encounter the same problem. my laptop is thinkpad e431. please help
 
Mod's Edit: Updated Subject line and moved post to the Thinkpad forum from the Lenovo Y & Z series notebook due to the difference in models.
 

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Relevance 80.36%

Hi,
My dell inspiron 14z 5423 no longer have sound from both the speakers and the earphone jack.
This happened after I replaced the Battery and also the hard disk from 500gb to 1TB and upgraded to windows 10.
Before this, I was using Windows 8.1 and everything was working well. I have returned it back to windows 8.1 but the no audio problem still persist.
Also, my speaker symbol on the task bar shows a "cross" sign with "no audio output installed" displaying when I hover on the speaker icon.
Please I need help. have tried all options i can think of including driver updates.
One more thing, the sound driver are not showing up on the device manager window where other drivers are displayed.

Thanks

Answer:No Sound From Speaker & Headphone Jack On my Dell Inspiron 14z 5423 After Chnaging BAttery and Hard Disk

pizzz4allthe sound driver are not showing up on the device manager window where other drivers are displayed.
Hello. Download this Win8.1 IDT audio driver for the Inspiron 14z 5423. There are two versions there -- get the one that says "File Format Hard Drive". Follow the installation instructions and see if the driver shows up in Device Manager.
If it doesn't, perform the PSA or ePSA sound test. If no sound during the test then there has been hardware failure. Could have happened during parts replacement.

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Hi All: i have thus far been unable to confirm if the headphones jack on the right side is a headphones ONLY jack or a combo microphone/headphones jack.   It would make no sense to put in a headphones ONLY jack, but stranger things have happened in this world. I've seen conflicting reports.    May I ask for a definitive confirmation please? Thanks in advance.

Answer:X1 Carbon: Headphone jack or combo Microphone/Headphone jack?

It's crazy that the Lenovo site still doesn't have a X1 Carbon spec sheet. The photo in The Verge review gallery shows a combo jack. 

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Whenever I plug in my headphones into the jack, I no longer get a notification telling me my headphones are plugged in and Audio comes out of both the Headphones and the laptop speakers. This happend recently and didn't happen before. I have tried multiple headphones, all to the same effect. I am thinking this is a hardware issue. Does anybody have any solutions to fix? 

Answer:Both Speakers and Headphone play sound when headphone is plugged into Jack

Dear AlvinLee
 
Welcome in lenovo community
 
Method A:
1.  Go to the Control Panel by right click the bottom left corner in "Desktop" mode.
2.  Search for "Realtek HD Audio Manager".
3.  Set the headphone as communication device (see image below).
 
 
 
Also please let me know if you can hear also the sound from the headphone itself
 
Thanks
Alaa





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Hello,
 
I just purchased a new notebook, and I have a bit of a problem. When I plug headphones into the side headphone jack, the sound quality is downright terrible. Very shortly I noticed that it didn't sound as good/decent as my older notebook.
 
The speakers seem to sound fine, well you know - as good as laptops can sound. 
 
Right now I have two notebooks side by side: 
a friends Samsung Series 3 (NP300E5C), with Windows 8 (upgraded from W7) / Microsoft High Definition audio
my Toshiba L50 Windows 8 / Realteck High Definition
 
I dont have my older notebook anymore, but I do remember it sounding better. Comparing this Toshiba to the Samsung (both sitting on the desk side-by-side), the Toshiba sounds a little better through the speakers, but there is no comparison with the headphone - The Samsung is pretty decent while the Toshiba makes me cry. 
 
Now granted, I'm not expecting a symphony, but if I cant solve this I'm going to have to sell the Toshiba.
 
I've tried uninstalling Realtek, but I couldn't get the sound to work.
Re-installing Realtek solved nothing
 
One thing I noticed, there is no 'headphone' icon in the device manager (Control Panel > Hardware & Sound > Sound / or simply right click the audio icon in the taskbar). Are the headphones not high definition or something?
screen capture: http://img580.imageshack.us/img580/7956/chm5.png
 
The above link show the speakers playing, when I actually... Read more

Answer:Unacceptable headphone jack sound quality - no headphone icon

Well, I just went to Realtek's official website and installed their audio driver - still no luck.
 

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Hello Eight Forums.

My trouble is the audio output through headphones - background is louder than foreground (especially in music - I often cannot hear the vocals at all; movies however are mostly fine, for reasons unknown to me; but generally, the sound is always different in some way).

I only have one pair of headphones to test it with. However these always worked fine with previous machines, and still do work fine with my iPhone 4. Although they are surely not the case, I cannot with confidence say that if it were a loudspeaker instead things wouldn't have been different.

So this is either a software or a hardware issue.

Software

My computer (details at the bottom) came with a SoundBlaster X-Fi MB3 equalizer program and RealTek High Def Audio drivers. I've uninstalled SoundBlaster hoping it would fix the issue (I didn't need an extra program like that anyway) but alas to no avail. Updating the RealTek drivers did no good still.

The only thing I haven't touched is the ghostly NVIDIA Virtual Audio Device (can it be the source of my trouble?) - I only first noticed it now when copy/pasting the Belarc data. I'll try and find out about it in the meanwhile.

Hardware

I wonder if it perhaps has something to do with my audio jack (laptop's brand new, but you can never know). I have what appears to be mic, headphone, S/PDIF and line in jacks... Is there a way to use the microphone or the line-in to test the headphones? To see if the headphone out is broken.

Any help appreci... Read more

Answer:Messed up headphone audio; want to check headphone jack

First, the "My System Specs" is where you fill in what you have.

Does the internal speakers on the laptop work? Is the audio OK on the internal speakers?

The SoundBlaster program(s) is a software enhancement to the basic audio chip (ReaklTek). Many PC's now come with some type of enhancement such as the SoundBlaster or in the case of HP PC's its "Beats Audio".

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hi !
ASUS X42F, laptop with combined microphone in / headphone out jack,
how can i connect both a microphone & a headphone ?

Answer:Laptop with combined mic/headphone jack, how to connect both mic & headphone ?

I haven't used one that had the port as a combined unit but I would assume you would need a headphone set with mic that has combined wiring, such as sets used for cell phones and such. You can also purchase an adapter that will split the port into 2 ports for mic and headphones.
Hope that gives you an idea
Lee

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I have Lenovo 3000 Y410 laptop having Windows 7 Home Premium installed on it. Realtek HD Audio latest driver is installed. But from the last 3 days, when I connect headphone through laptop, following things happen : -
1) Headphone connected popup doesn't show up.
2) Mic of Headphone connected pop shows up.



3) When I play video, sound coming from both headphone & laptop speakers.
4) When I mute sound by muting sound icon in taskbar, sound then comes only from headphone.





What I have tried?
1) Installed new Realtek HD Audio Manager.
2) Installed OS again.
3) Tried to change settings in Realtek Hd Audio Manager. But Nothing changes.

When I input headphone & mic jacks into laptop, & then check Realtek HD Audio Manager. The following image shows this : -


The green in realtek hd audio manager is for headphone & red is for mic. In the image, it is shown that headphone not connected & mic connected. But even headphone not connected shows up, sound coming form headphone.

I want to get sound from only headphone when headphone is connected. Is this a hardware problem ?

Please help....

Answer:Sound coming from both headphone & speaker but headphone is not detect

My Realtek HD Audio Manager has more options than yours.

Also, I notice you only have the microphone in the Recording Section of the Sound Panel. RIGHT click in an empty space in that Panel and then LEFT click Show Disabled and Disconnected devices. The Stereo Mix should be shown and you can enable that and make it the default Recording device.

Where did you get the RealTek driver that you installed? If you are not using the Lenovo supplied sound driver, get that and install it as a first step. I have a Lenovo Laptop and it has Stereo Mix and other functions. I haven't looked at the RealTek HD manager so I'm not sure what all it shows.

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Well, I uninstalled my audio drivers and noticed that there was a red led shining from inside the 3.5mm headphone jack, which I assume is a mini optical audio (digital) combo 3.5mm audio (analog) jack, and I am figuring that it determins if there is an optical plug or not using drivers, which is why it turned on when I unistalled my audio drivers. I would like to know for sure before I go and buy a mini optical to toslink adpater cable so I can get better audio quality out (the digital interface does not suffer from the interference that the analog does right?). I did some research (research is a bit of an overstatement) and found no sites that mentioned it, so I have decided to turn to the forums. So, is this an optical jack combo? And, how will it work in terms of the drivers, will it just auto select? Thanks.

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Hi, I just bought a dell 5567 laptop. The problem is that when I try to connect ordinary 3.5mm earphones  to my laptop's headphone port it doesn't go all the way in. Do I need an adapter for this?

Answer:3.5 mm headphone jack won't fit in headphone/mic combo jack.

JSmith887Do I need an adapter for this?
No it should go in. We have been getting reports of tight jacks. Don't know if it's a quality control issue. Try some different ones and insert more firmly than normally.
If none will go in all the way, but you do hear the audio, I wouldn't be too concerned. If not getting audio (the selection popup does not appear) because it won't go in, then contact tech support or send it back.

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Hello Forum, I hope I'm posting this in the right place...? 


 
My device:G780 Notebook (M843RGE I3-2370M), Windows 7
Audio Driver: Conexant Audio Driver for Microsoft Windows 7 Version  8.54.32.50 (Smart Audio: 6.0.131.0) 
 
Situation:My headphone jack is broken. Repair is too expensive. Instead, I want to redirect the audio signal to the microphone jack.
 
Problem:This seems not to be possible with my SmartAudio interface (Screenshot below). But I found a screenshot of exactly the function I need called "Jack Configuration" in the Help section (second screenshot below). It looks like I dont have the right system configuration (whatever that means, I'm not an IT/PC expert ...) to use this feature.
 
My question:
Is there any way I can reconfigure the audio jacks on my notebook? Do I need another Conexant Audio Driver software and if yes, which one? 
 
I'm grateful for any helpful reaction! 
Sebastian
 
 
Pic 1: SmartAudio Interface on my device
 

 
Pic 2: SmartAudio Interface shown in Help with Jack Configuration 
 
Link to picture
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules













Solved!

Go to Solution.

Answer:G780 broken Headphone Jack / Audio Jack Configuration?

 
My device:G780 Notebook (M843RGE I3-2370M), Windows 7
Audio Driver: Conexant Audio Driver for Microsoft Windows 7 Version  8.54.32.50 (Smart Audio: 6.0.131.0) 
 
Situation:My headphone jack is broken. Repair is too expensive. Instead, I want to redirect the audio signal to the microphone jack.
 
Problem:This seems not to be possible with my SmartAudio interface (Screenshot below). But I found a screenshot of exactly the function I need called "Jack Configuration" in the Help section (second screenshot below). It looks like I dont have the right system configuration (whatever that means, I'm not an IT/PC expert ...) to use this feature.
 
My question:
Is there any way I can reconfigure the audio jacks on my notebook? Do I need another Conexant Audio Driver software and if yes, which one? 
 
I'm grateful for any helpful reaction! 
Sebastian
 
 
Pic 1: SmartAudio Interface on my device
 

 
Pic 2: SmartAudio Interface shown in Help with Jack Configuration 
 
Link to picture
 
Moderator note; picture(s) totalling >50K converted to link(s) Forum Rules

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Hello all, My device:Lenovo G700 Notebook (00258-61457-41252-AAOEM), Windows 8.1, IDT Audio Driver Situation:My headphone jack is broken. A repair might be too expensive. I'd rather disable jack and to play sound via speakers Problem:My small daughter has broken headphone jack and it got stuck inside the notebook. I can't get it out so my computer still thinks that headohones are turned on. That's way  I can't get any sound through internal speakers. My question:Is there any fast way I can reconfigure the audio jakc or how to disable it (maybe in windows registry) on my notebook to be able to hear some sounds?   Thanks in advance.I will be grateful for any helpful advice! Jaroslav

Answer:Broken headphone jack got stuck in a plug, how to disable jack?

 My device:Lenovo G700 Notebook (00258-61457-41252-AAOEM), Windows 8.1, IDT Audio Driver Situation:My headphone jack is broken. A repair might be too expensive. I'd rather disable jack and to play sound via speakers Problem:My small daughter has broken headphone jack and it got stuck inside the notebook. I can't get it out so my computer still thinks that headohones are turned on. That's way  I can't get any sound through internal speakers. My question:Is there any fast way I can reconfigure the audio jakc or how to disable it (maybe in windows registry) on my notebook to be able to hear some sounds?   Thanks in advance.I will be grateful for any helpful advice! Jaroslav

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Really need help, im a DJ and use this laptop for it!! My headphones only have sound coming from 1 side, ive tried reinstalling drivers etc and everything else ive read online.  I need this resolved ASAP so any help is appreciated. Thanks

Answer:Headphone jack only plays out 1 headphone (Right side)

Hi @chadhogan121 Welcome to the HP Support Community! I saw your post regarding the problems with sound only coming out on one side of the headphones. I will be happy to help you with that. Have you tried a different set of headphones to see if the same thing happens? This HP document No Sound from Speaker will show you how to use the built-in Windows troubleshooter. Give that a try.

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  First time ive ever had this happen with any sort of electornics.....the headphone jack on a new pair of turtle beach headphones somehow got bent and before i realized the danger it broke off inside the output for the headphones on my AW 15 R3.   computer is less than a month away from the store....grrrrrrr   what are my options.....thanks....Tom Schuster

Answer:headphone jack broken off in headphone plug in

TOMMYSS,
If you purchased complete care from Dell you can call into Dell Alienware Support at 1 (877) 330-9732. If you did not you can possibly take it back to the store you purchased it from to see if they can help you. You can also try removing it yourself. Just make sure that it is unplugged before attempting to remove it.

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Standard headphone that fits iPhone and other laptops will not plug all the way into jack.  Audio continues to come from speakers.  I'm finding many others across boards that have this same issue.  HP says 3.5 will fit but it does not.

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HI I am facing audio problem for the last few months. when i install window 7 its automatically install audio driver which plays built in laptop speaker but exteranl headphone/microphone do not play sound. Same like this if i install given audio driver of hp probook 6550b which is sp48147 then headphone play sound but spearkers do not. I have installed windows many times to solve this issue but still this problem is existing. Please help in resolving this issue

Answer:Laptop speaker play sound but external headphone or speaker ...

Hi, Please try to enable it using the following steps (a) Right click the speaker icon,(b) Click Playback devices.(c) Right click External speakers (or similar) ,              (d) Click Enable,(e) Click Apply/Ok Regards.

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My speakers on my Yoga 2 Pro work fine.  Today, I plugged in headphones and only sound came through the right ear side.  I checked the headphones themselves with my phone and they worked fine.  I got earbuds out to test them.  The earbuds had sound only coming out on the left side.  Again, tested the earbuds with my phone and they worked fine.  It is the headphone jack in the Yoga Pro for sure.  Suggestions?  

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I want to record live audio captured on a audio switchboard to surface but there is no line in jack.

Answer:Can I use the headphone jack on my microsoft surface as a line in jack?

I don't think so. I believe its a line out only. Maybe someone else will have more definitive info for you.

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I just got a Lenovo N585, and I've got to say it's one confusing laptop, at least for me. Well I tried plugging in my headphones into the head phone jack, and its works externally, but there is no sound coming out of my head phones. I am wondering if theres some program I have to run to make it work correctly. Also why is there not a microphone jack?

Answer:No microphone jack and my headphone jack isn't working. N858

Hi Awkwardness2,
 
Thanks for posting and Welcome to Lenovo Community,
 
the machine has combo audio jack ,which is 1 socket for the speakers and the microphone
you need to buy a new headphone with combo audio jack or get an adapter to fix this issue
 
let me know if that fix the issue or not
Regards,
Ayman
 

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I'd like to plug my speakers into the back speaker jack and headphones to the front jack. I can't do this and have both work at the same time. I have a cheapo Insight speaker with a volume puck that lets me plug a headphone jack but then the speakers turn off.

Seems to me with front panel and rear panel jacks I should be able to do this but so far, I'm stumped.

Any ideas?

Answer:How to configure headphone jack and speak jack together

Depends on the sound card you got. Realtek HD Audio Manager has a Device Advanced Settings option at top right, You can un-tick "Mute rear output ..." and see if it works.

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Hi,

I am using a Tiny Media Notebook PIII, 700, Windows 98 SE. The computer is about four years old, and by now the headphone jack, which I use as my sound out port, is about fryed. The contacts have deteriated, and I can not replace the jack, as it is connected to the motherboard. Thus, aside from opting for a usb sound out, such as taking up the Soundblaster MP3+ option, I was wondering if I could reprogram the way in which sound is connected to external devices such as headphones. There are three jacks on the front of my computer: the headphone jack, the microphone jack and er I think it is a line out jack - the later jack which I have never used. Is there anyway I can swop/substitute the connection via the headphone jack say for the microphone jack or line out jack. Is there anyway I could do this?
 

Answer:Substituting the headphone jack with the microphone jack

No, afraid not. Each jack has it's own circuitry which provides for the needed resistance and other parameters. What you could do, if you got to the mobo itself, is to physically replace the jack but that's a major pain on a laptop.

You can try two things, one is to use alcohol and a Q-Tip to thoroughly clean the jack, then use a small bit of steel wool to sand inside with and then again with the alcohol and two, if the jack's worn too big for a tight connection, is to go to Radio Shack and buy a plug in adapter for that size jack. Some come with a slightly oversized male end and then you could plug into the female end and have a tight connection.
 

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I purchased  a  3.5mm 4 Position TRRS Male to 2x 3 Position TRS Female Headset Splitter Adapter for my hyperx cloud headphones to plug into my XPS 15, except the microphone isn't working when its plugged in.
When I plug them in a window comes up 'which device did you plug in?' Mic in, Line in, Dell Devices (lists random unknown devices to me), Headphones/headset - headphones medium, external speakers - external speakers medium. Are these details correct? should something about the microphone come up also? I go to sound options, recording and it's still using the microphone in the laptop.
I tested the headphones on another laptop without the jack and the microphone on the headset is working great. So it's either the splitter isn't doing it's job... or something to do with the laptop, any ideas?

Answer:XPS 15 9560 Headphone jack function as a mic jack?

Well for your case, the headSET option would be correct, since that means a device that offers both headphones (audio out) and a mic -- but note that you do apparently also have a Mic In option, though this would prevent audio output to the headphones.  However, if selecting the headset option isn't working, the issue with the TRRS "standard" is that it isn't a standard. The industry never agreed on which pins would be used for which connectors (Ground, Mic, Left Audio, Right Audio).  I think Samsung did it one way and Apple did it another, for example, and this of course causes interoperability issues.  So if choosing "headset" isn't working, it's probably because the XPS is expecting Option A and your splitter is wired for Option B.Theoretically, given that the audio chipset allows the pins to be dynamically assigned to various purposes depending on the device that's plugged in, it MIGHT be possible to have a "Headset" and "Headset (Alternate Mode)" device option in order to accommodate both TRRS configurations, but I seem to recall one of the TRRS implementation differences being where the Ground pin was placed, and maybe that pin can't be reassigned simply via software, which might explain the absence of such an option. Sorry!

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Som my recently bought 7.1 surround headset stopped working. thw two front speakers are wery low only when the volume is turned all the way up it is baraly hearable and no i dont have hearing problems. i think it's a software problem but i hawnt been able to identifi which program might have caused the problem.
windows 8
Razer Tiamat Elite 7.1
 

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rEcently posted this click here and eventually bought this click hereNext question can I just connect the headphone socket of the recording unit to the PC audio socket using something like this click hereIf so which colour socket would I insert the jack into on the PC?

Answer:Headphone jack to PC audio jack.

If the Recorder as a output jack, you need by one that as that size of jack, also check if it needs stereo or mono to a input jack that is stereo to fit the input of the Laptop i.e microphone jack socket

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I used to be able to reset the jack using the Sigmatel Control Panel in Windows Vista, but it seems to have disappeared after the upgrade.

I don't use my front jack for my mike because it's damaged.

Any help would be appreciated.

Answer:Win 7 RC detects mic jack as speaker jack.

You need to install new drivers for Win7...
What brand is your card?

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Question: Headphone jack

Hello !My headphone jack is not working properly . when in plug in a headset it paly the sound but backgroud sound are so high and the voices of singers are two low. i changed the and tried 7 different headset but same result. all 7 headset are working properly in other devices.i repeat . the laptop detect the headphone but sound is not okexample if u listen a song then the voice of a singer is to low as the voice is a background music and the music play like its the voicei hope you understand

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Question: Headphone Jack

Hey

I have a Acer TravelMate 3260. Its about a year or so old, and I am having problems with the headphone jack. For some programs it will work and others it will not. Sometimes I have to put the laptop to sleep and turn it back on before the headphones will work. Now, I have all my music on Windows Media Player, and the headphones will not work when I plug them in. I cant hear any of my music. But I can hear the sounds of the keyboard when I type, if that makes sense, the sound of the keys seems to be louder. I just want my headphones to work with windows media. There is nothing wrong with the headphones themself because they are new and work with everything else.

Please can some one help me!

Regards
Meagan
 

Answer:Headphone Jack

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So I just got a Lenovo laptop yesterday for the very first time and I'm having some issues with it.  I stick my external speakers into it, and it does not recognize they are there.  The same goes for headphones.  I even tried plugging them in and going into Playback Devices, but nothing pops up.  What do I need to fix this?  I mean, the audio is good, but not even close to being as good with actual speakers plugged in, especially when listening to music. Oh, if it matters, it is a P500.

Answer:I need some help with my headphone jack

Anyone?

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Hey guys,
So I bought a XPS 15 9560 16gig ram, with 512 ssd, i7 FHD screen, it arrived 5 days ago and I loved it, its simply the best laptop ever. However, I am met with a strange issue, my headphone jack is useless, not as in the widespread problem with it but its physically useless, every headphone I tried to plug in, is literally not pluging in, like it will go in and just fall out...
So out of curiousity I took some pictures of the headphone jack and put flashlight next to it to see what is going on, and this is what I got:
Is this suppose to be like this? Am I doing something wrong? or am I right for assuming the worst is that dell didn't physically put a headphone jack assembly in my laptop? Please help.
Thanks, oh and if it is the latter, I'm going to return it and never touch dell ever again, its quite insane how poor the QA is.
Jack

Answer:XPS 15 Headphone jack

Hard to tell from the picture, but can you see the actual plug in the opening?  Maybe it wasn't secured internally.

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Question: headphone jack

While Im in the question mood can anyone tell me why on the two computers I've had the front headphone jack doesn't work? When I asked the tech he said they've never gotten them to work and they've talked to the manufactures who couldn't answer them either. I can plug them in on the back and theywork but they just aren't long enough.
 

Answer:headphone jack

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Question: headphone jack

I have an HP Pavilion x360.  What size headphone jack is in it?  I have tried plugging normal earbuds into the jack, but they are too big.

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Question: Headphone Jack.

Hey there, I've so I think there must be a problem with my headphone jack, for some reason when I connect my headphone to the jack, I can always only hear on one side of the headphone. I can only hear on both sides when I apply some force to the jack, pushing it to the left and I would have to hold it to that position to get it working properly. I forgot since when I had this problem, but it has been like this for quite some time. and when I plug in the same set of headphones to my phone, it works just fine. I've tried this with 3 different headphones and a pair earphones and the problem still persists, so I'm assuiming it is the jack port that is faulty. I've been okay with having this problem because I would always usually just plug in both headphone and audio jacks in the cpu and insert a pen in between both the jacks, having the headphone jack pushed to the left all the time and making it always work. But just recenly I bought an external kareoke microphone which I planned on using to beatbox with, and when I record and playback, I can only hear from the left side of my headphone. Kinda ticks me off because I've spent a lot of money on my headphones, microphone and microphone jack converter but I still can't get the best out of my products. Plus, I would always switch from speakers to headphones, depending on whether I'm listening to music or gaming. What should I do? :/ (Sorry if I've sent any irrelevant information or my English is bad) 

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Question: Headphone Jack

I accidentally broke a headphone plug off in the jack of my Gateway NE56R31 laptop. I have tried several different methods of removing it. One method included superglue which I am pretty sure has now glued the piece in. I am looking for suggestions for removing the plug or disabling the jack so that I have sound on my computer. Would a pair of USB headphones work? I mostly only use headphones when using my laptop. Thank you.
 

Answer:Headphone Jack

With the plug superglued into the jack, now the only way to fix the issue is with a replacement system board for the laptop. I don't know that USB or Bluetooth headphones would provide sound.
 

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Question: HEADPHONE JACK

MY HEADPHONE JACK IS BROKEN I WAND AN ESTIMATED COST TO FIX IT AS LOCAL DEALERS ARE NOT HELPING 

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Question: headphone jack

my front headphone jack on my windows xp has gotten the tip of a headphone piece stuck in it how do i disable my front headphone jack

Answer:headphone jack

Hi and Welcome to TSF!

Have you tried to pull it out carefully?

Right click on speaker icon in task bar > Playback device s>right click on Headphones > click disable.

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Question: Headphone Jack FAQ

This FAQ has 7 sections:1. Failed Sense Pin in Laptops with HD Audio2. How to Use Diagnostics to Help Confirm a Bad Sense Pin3. Problems on Older Models with AC97 Audio4. A List of Laptop Models with and without Replaceable Audio Jacks5. Some Workarounds for a Failed Sense Pin6. Combo (Headset) Jacks
7. Communication Headphones***********************************************************************************************l. Failed Sense Pin in Laptops with HD Audio -- [this section does not apply to older laptops with AC97 audio -- see Section 3]Dell laptops with HD audio (all models since 2006) utilize switching technology in the headphone jack, which is somewhat complicated. In addition to the usual mechanical parts, the jack uses current & impedance-sensing circuitry to trigger software configuration and switching (to send the audio signal to the speakers). These techniques are called the "sense pin" in this article. When the "sense pin" fails then there is usually this combination of symptoms:    * Speakers don't work and are not muted or deselected    * Headphone jack does work    * Reinstalling audio driver does not help    * Audio test in Dell 32-bit Diagnostics passes, or the speakers work in PSA tests    * On models with 2 headphone jacks, one may be "checked" in the control panel as if in use    * Sometimes but not always, a very gentle wigg... Read more

Answer:Headphone Jack FAQ

Please do not reply in this thread which is a FAQ.
If you have comments or questions please start a new thread.
Thanks, I appreciate it.

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Question: Headphone jack

Hey there I have a Thinkpad Edge E540, and over the last day or so the headphone jack seems to be loose and I am getting intermittent poor sound.  Is this easy to fix or covered by the standard warranty? Thanks!

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Question: Headphone Jack??

I have a GW M6307 with Vista HP 32bit. The headphone jack has suddenly stopped working.
I have done a restore back to when it was working..uninstalled and reinstalled audio drivers without results. The IDT control panel indicates something else is plugged into the jack both for the mic and HP. I also reinstalled the MS audio drivers that came with the machine. I cannot find any default anywhere to change any setting regarding this. The laptop speakers work but the default to HP when plugged in does not. The speakers conitnue to play with no sound in the HP.There are no indications of a loose connection and the laptop sits on a desk most of the time. I realize this could be a hardware failure but it's hard to believe and I know the headphones work with other devices.
Does any know where a default setting exists or how to confirm a hardware failure??

Answer:Headphone Jack??

If the HP works on other devices ..then its Ok....
So must be your pc .......
Go to device manager ... uninstall the sound card driver ... REBOOT IMMEDIATELY..."Let your pc install the original driver back"...
(BTW..When its plugged in..try to wiggle the cable ..see if it make any connection.?)

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Question: LED HeadPhone Jack

Dear All, Lenovo Y410, there have a red LED on Headphone jack,  but there is no microphone LED light, ? Thanks





Nicholas K.H.ChaiMalaysiaYM: ckhown

Answer:LED HeadPhone Jack

HiIf the red LED is inside the headphone socket then this is for optical out, i.e. connecting your laptop to a surround sound amplifier using an optical cable and the red LED light isn't for finding the connection in the dark but is for carrying digital data.   The microphone socket doesn't output digital audio so it has no LED light inside it.RegardsPhil

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Question: Headphone jack

i am unable to plug headphones into my laptop. Settings in sounds are greyed out and do not allow my to disable or connect headphones.I can connect speakers through the headphone jack fine. Troubleshooting says" no headphones connected"Solution?

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My right headphone speaker wont work. I have had problems with there being no audio before but all i had to do was reboot my computer. But now im only hearing it out my left headphone. Is there a fix for it?

Answer:Right headphone speaker out

Have you tried the headphone is some other device to make sure it's not the headphone or a dirty plug on the headphone? Also wiggle the plug in the jack and see if you get the right side to work.

Finally, check the balance, if you have one in case it's set to left only. On my system, if I doubleclick on the speaker icon in the Sound Panel, another panel comes up and in the Levels section there is an option for L/R Balance.

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Hi...in my WinXP, i was able to use both headphones and speakers together, but here in Windows 8 I find the option to only use one of them at at time. Is there a setting which can play automatically with headphone/speaker whichever is plugged in or do I need to change the default everytime I plug in a device? Thanks

Answer:Speaker and headphone together

With a Dell you are, in most cases, limited to the available Dell sound drivers. Non-Dell sound drivers in most cases either do not work or do now work correctly. For example the generic Windows/Microsoft installed HD Audio Codec sound driver is just a basic function driver and does not have any extra options such as speaker configuration.

Download the available Dell Vista/Win7 driver (it will work for Win8) four your specific model and then check to see if you have the speaker option. This assumes there is a Dell driver for your model. You failed to include your Dell model number so I can't check or link you directly to the driver. Dell drivers are at www.support.dell.com

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I have been using the headphones for sometime but after a few days, when listening to music on the media player, it says "An audio device was disconnected or reconfigured. Verify the audio device is connected, aand then try to play the item again". Why doesn't it change to speaker? HELP PLEASE this is scaring me

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O.K I've had this problem for a while now. All I want to do is have my headphone to have a different audio stream than my speakers so that I can talk to a friend through my headset and receive the voice audio, but to also have through my speakers sound from other programs. Basically I just want the system to recognise the speaker and my headphone as different output devices instead of tieing them together. The software I'm using is Realtek Audio Manager and it hasn't been helpful whatsoever, I've had two computers and I've had the same problem with them both.

Answer:Headphone and Speaker

Originally Posted by Cal360


O.K I've had this problem for a while now. All I want to do is have my headphone to have a different audio stream than my speakers so that I can talk to a friend through my headset and receive the voice audio, but to also have through my speakers sound from other programs. Basically I just want the system to recognise the speaker and my headphone as different output devices instead of tieing them together. The software I'm using is Realtek Audio Manager and it hasn't been helpful whatsoever, I've had two computers and I've had the same problem with them both.



Hi Cal360,

Welcome to the forum

This is an interesting request I know that it is possible to have 2 or more sounds coming out of the same speakers, but to separate these sounds??

The only way I can think that this might work would be to use 2 soundcards, a quick search through the net shows that this might well work, I am not so sure, so I am going to try it (if I can find my old soundcard) I'll let you know the result

Pooch

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Headphone jack not working, when I plugged headphone in sound keep comming out of my laptop speaker I have 2 little yellow triangles as well in device manager as shown in screenshot, can anyone help me so tensed.

Answer:headphone jack not working

What error message do you get when you right click on the yellow warning signs in the device manager?

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Hello All, my sound output on my laptop (the headphone jack...) is broken, almost certainly a hardware fault, I've tried pretty much everything I know of within windows to no avail. It's only outputting to the right.

So, is there any way to configure windows so that it recognises my line-in or microphone (pink and blue ;D) jacks as a headphone jack?

Answer:Headphone Jack Problem - Help!

Hi psychfunk,

Sound cards are unfortunately not wired that way :/ Inputs and outputs are not interchangeable. You'll need to either buy a USB external sound card, or get your laptop fixed.

Unless of course, it's not a hardware issue - are you experiencing the right-channel-only issue with multiple pairs of headphones, different speaker sets, etc?

Cheers,

Walker
Windows Outreach Team

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I've just bought a XPS 15, and today I realised that when I plug in headphone into the headphone jack, buzzing noise emits, and renders the headphone useless. Laptop speakers works fine, just the issue with the headphone jack. 
I've tried updating the drivers to no avail. Any suggestions?
Thanks in advance

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what is the size of headphone jack ? for au 084tx model

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I just purchased a new toshiba satellite laptop and I'm having a problem with the headphone jack. When i plug into the headphone jack the sound isn't routed from the speakers so the sound stays in the speakers and the headphones get nothing. All the forums i've seen about this have been for linux but i'm running vista, any help on how to correct this?

Answer:Headphone jack problem

Can you try other headphones?If this is a new laptop, it's possible the headphone jack is broken.

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I have a red light in my headphone jack when I'm using windows 8 but then when I get back onto Windows 7 (dual boot) the light doesn't turn on. Does anyone know how I could turn it on?

Toshiba A500

Answer:Headphone jack light?

My guess would be that there's no driver for it yet in windows 8 other than the generic driver that windows 8 uses. What is the make and model of the head set you are using?

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Hi there, I have a XPS 13 9360 and thought my Apple headphones might have fitted into the jack, but no luck. Can you tell me if the headphone jack is the standard 3.5mm or something different. Can anyone recommend a brand of earphones to use?? Thank you.

Answer:Size of headphone jack

They definitely do fit into the jack.  The 9360 uses a 3.5mm headSET jack so that it can support stereo audio and mic in simultaneously on a single jack.  It's the same physical size but has an extra contact to support the additional channel.  You'll notice that the male connector on headsets have a third "ring" in order to separate this extra channel, whereas headphones that lack mics only have 2 rings.

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Last Night was formatting my Y560 and when i got into the newly installed windows, the headphone jack was lit red and there was no sound. I reformatted and still no problem. All drivers are installed properly and no headphones were/are being used ever.
 
How do i correct this?
 
 
Problems with Lenovo Y560 so far.
 
1. Sound Problem (new)
2. NO E-SATA boot (confirmed most other brands have this even on $300 laptops)
3. NO Ultra bay Boot for HDD (confirmed most other brands have this even on $300 laptops)
4. Asia Pacific Support is not giving me an RMA/Return Authorization through support. Refuses to acknowledge problems.
5. Lenovo giving me useless answers, telling me it doesnt work, not supported yet i know if they put some 10 minutes of work into it. it can be done, researching BIOS MODDING to do it myself and prove Lenovo Wrong
 
Moderator edit: Employee name removed per the Community Rules.

Answer:No Audio/Headphone Jack is Lit up Red

That means Windows is trying to output to your SPDIF audio output, which is optical. Go into your Playback preferences, and change from Digital Out to Speakers.

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Hi. I got a problem - sometimes my headphone jack not reacts on headphones insertion. Only thing is working - reboot laptop with or without headphones on it.
But after notebook going to sleep it again cant indicate headphones.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

Answer:Y50-70 - My headphone jack sometimes not respondin...

Hi there, Mertimiks                 -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
Just to verify, do you get a pop-up notification whenever you plugged-in a headphone / earphone?
 
- Link to picture
 
I might also suggest checking with headphones to see if the sound operates normally with headphones.  If not, then it is likely the driver, or the audio chip (but more likely the drivers). Update the audio drivers.
 
For headphones issue, please go to Control Panel -> Hardware & sounds -> Sound -> In Playback tab Select Speaker / Headphone and click the drop-down Select Default.
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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I was using my headphones when I was at Starbucks. Then I came home and the headphone jack wouldn't work. The speakers work. My headphones work on other devices. I've uninstalled/reinstalled RealTek Audio driver. Still doesn't work. Rebooted countless times. Done all sorts of Internet research. Running Windows 10. In Control Panel, Sound, Manage Audio Devices, Sound - Speakers icon appears but no headphones. I'm running out of ideas. Anyone experience this ever? Please HELP!

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Vista Y 550 ...Headphone jack broken  (was plugged in ,cord tripped over,  outer ring visibly cracked ) ... Wondering if there is a software fix to disable headphone input , while keeping speakers , USB headphone working Interesting note . I've discovered that while resting hand/or even one finger  just to the right of right click button on pad (directly under the ALT key ) I am able to trigger the  "INFORMATION - You just unplugged a device from the audio jack " Messageremoving my hand / finger tells me I have just  "Plugged in a device to the audio jack"  ...I suspect a piece of the headphone jack is loose in there somewhere . A USB headphone works ,but if it gets unplugged it doesn't always work immediately after plugging it back in ...Speakers work if my finger is resting on the sweet spot below the ALT button , but cut out as soon as the machine thinks a headphone has been plugged in  (when I remove my hand from sweet spot ) Any help greatly appreciated ....

Answer:Disable Headphone Jack ?

On some laptops, the headphones jacks comes like a braket (not integrated to motherboard). Maybe you need to open your laptop and unplug this bracket. Best regards.





IPnaSh First Spanish Community Guru - Colaborador ad honorem

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So today when I go to plug in my headphones into my laptop, the video I was trying to watch today still is playing through the main speakers. I tried multiple pairs of headphones and it still didn't work. The volume coming from the speakers doesn't even shut off, it just keeps playing even though I have headphones plugged in. Any suggestions?

Answer:Headphone jack Not working!!!

Originally Posted by shortmantuff


So today when I go to plug in my headphones into my laptop, the video I was trying to watch today still is playing through the main speakers. I tried multiple pairs of headphones and it still didn't work. The volume coming from the speakers doesn't even shut off, it just keeps playing even though I have headphones plugged in. Any suggestions?



It is recommended to fill out your system specs. I have no idea what your system is or what audio driver/manager you are using.

If you have a realtek HD audio card- Install the audio manager, and set it to allow setting to pop up when jacks are used. That way you can tell it if you inserting headphones,mic, etc, and it will mute the external speakers and use the headphones-otherwise it plays out the speakers (this is common if you have a realtek card, and use the default Microsoft hd sound driver/software codecs. You may also note the "volume knob" does not work)

If you have a realtek card install the realtek driver/audio manager here:http://www.realtek.com.tw/downloads/...&GetDown=false

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I have a Dell Inspiron 15 Laptop ( Dell Inspiron 15, 15.6 HD Backlit Display, Intel Celeron Dual Core, N2830 Processor, 4GB Memory, 500GB Hard Drive, Windows 8.1, No Optical Drive: Amazon.co.uk: Computers & Accessories ), and my problem is that when i talk to my friends over 'Skype' or 'Teamspeak' my microphone from my laptop is used and not my earphones, i can hear through my earphones but cant speak (and yes my earphones do have a microphone ). The laptop microphone is very bad, when speaking it sounds like your voice is stuttering. i have checked my connected devices and cant seem to find anything, the only devices listed are -
I Need help on changing my laptop microphone to my earphone microphone.
Thanks.

Answer:Windows 8.1 Headphone Jack

What earphones do you have? Also, can you provide the exact "3000" series model? I want to check your system on the Dell site but need the exact model number. There are many different 3000 series models.

By the way, Stereo Mix normally is set as the Default Recording Device. Then whatever input device is used it will be heard. Also, if you want to record audio from the Internet you need the Stereo Mix.

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I recently bought a Y50, only to discover that no matter what headphones I use, no sound will play. The actual speakers on the laptop work fine, I just cannot get any sound through headphones. I have tried messing with the drivers, but with no luck. Anyone have any idea what could be causing this? Or is my headphone jack busted?










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Answer:Y50 Headphone Jack Not Working

hi Niphoros,
 
Welcome to the Lenovo Forums.
 
Just to verify, do you get a pop-up notification whenever you plugged-in a headphone / earphone?
- Link to picture
 
If yes then your issue is most likely similar to this article.As per these specs, the Y50 uses an audio combo jack (headphone and mic). Although this port supports various mobile headphones, you may need to get a PC Headset to 3.5mm Smartphone Adapter if you're using a traditional headset with a separate.audio and mic connector.
 
 
Regards

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.....i have y 430 laptop and its headphone jack is not working ...i tried all kinds of software things ...and driver things ...but that is not seem to be working right .......any suggessitions .....from anyone ....thanks a lot ......when i plug in my headphone to jack there is no sound ......what should i do .....

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Here's the deal. I'm using an Acer TravelMate 2480, running Windows XP SP2, with Realtek High Definition Audio drivers installed. I've had this issue before, and cannot remember how I resolved it - I've tried reinstalling the drivers, but no dice.

The issue is this: The speakers work fine, but the headphone output is nonexistent. This happened today; they were working fine yesterday. It seems to have happened after restarting my laptop, after a failed restore from sleep that was more than likely caused by having too much stuff open in Firefox when I closed the lid (I checked before closing it, the load was approximately 150 megs; I can give further details as needed). When I plug in the 'phones, there is a delay of about two seconds, then... nothing. Output from the speakers stops, but there is no sound from the 'phones.

The headphones in question work perfectly well with both of my MP3 players, so I know they haven't died. And, as I said before, this isn't the first time. Could it possibly be the jack going bad, and if so, how would I go about replacing it? Any input would be most appreciated.

Edit to above: The only driver reporting a problem in Device Manager is modem audio.
 

Answer:Headphone jack issues

Have you looked in Control/Panel/Sound to see if you have configured the Microphone if it is listed.
 

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Hi, I have an HP Pavilion 17 Notebook PC. Over the past few months my headphone jack has not been working properly. It started off with the headphones having to be held in a certain place to prevent sound coming out of the speakers at the same time as the headphones (I have tried every pair of headphones i own) . Over time, this has been getting worse and now, sound comes out of the speakers regardless of whether i have any heaphones plugged in. The headphone jack is really wobbly and i'm assuming i'll need to take my pc to a repair shop?Thanks in advance  

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My headphone jack socket is broken on my sony laptop. I get no sound output at the moment. Is there any way to change the settings/configeration on the computer so that i can use the recording jack (mic) as my output for sounds. installed on the computer is realtek HD audio manager.

Any help would be great thanks
 

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Hi
I recently bought headphones which have a separate audio and microphone plug.
I have a laptop which has only one audio/microphone jack so bought I splitter to use the headphones and the microphone but when I plug in the splitter with the headset plugged in it the microphone doesn't work also it doesn't show up anywhere.
On the laptop by the audio jack there is a picture of headphones and a microphone
Laptop- Asus SonicMaster X502CA
headphones-Aula prime gaming headset
 

Answer:headphone jack problem

I found this, looks like you will need the 4 conductor type adapter :- https://www.asus.com/support/faq/1001623
 

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Hi guys. I have a problem with my "just over 1 year old" HP notebook (cnx9005).

My headphone jack appears to be faulty because when I insert ANY headphones/speakers, sound only comes from the left side.

When I wiggle the wire a lot, then I get stereo sound, but as soon as I let go it goes one sided again. How frustrating.

This is a problem that has been getting worse and worse over time with more and more wiggling required to get stereo sound as time goes by. Is this problem repairable?

I should add that the speakers on the laptop itself do not suffer from this problem. ONLY when external speakers/headphones are connected to the jack does this occur.

The worst thing is that as it's a month over a year old, it's also a month out of warranty. Do these things have a timer on them in which they can work perfectly fine as long as you have a guarantee, but blow up as soon as the guarantee's over? LOL

Perhaps i should consider buying a USB or PCMCIA sound card, probably cheaper than getting it repaired. I don't know! Help!

Thanks in advance.
 

Answer:Headphone Jack Faulty

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hi, when i plugin earphone/ headphone jack my Laptop speakers do not mute. i can hear the sound in ear phones. please suggest a solution. Thanks













Solved!

Go to Solution.

Answer:E5-471-34VF headphone jack

Re-installing the drivers from realtek site worked for me. first i downloaded it from some link in other forum and my windows crashed. I restored window to previous version and downloaded drivers from realtek site and when i plugin my earphone it asked me what type of input is this i selected headphone and it worked. Thank you all for your support and concern. Keep up the good work.

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I have tried 3 different stereo headphones plugged into the green headphone jack and they all have the same problem.  When I push the plug all the way in, I only have sound out of one headphone.  If I back the plug out about a 1/4 of way out the sound comes out both earphones.  These headphones work fine on my other laptop.  Has anyone else experienced this problem.  Any advice on if I can fix this myself?  I am going out of country for a month and can not send this back until I come back in December.

Answer:S10 Headphone jack problem

This s definately problem of jack of laptop - pins are in wrong place. You can't fix it by yourself, you'll have to send it to Lenovo.





//help will save the world

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I buy au003tx 2 days before ..laptop speaker working properly but no headphone detected plizz solve it

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The headphone jack on my new Y 40-80 has been acting up for the last 24 hours or so and nothing I do seems to fix it. When I plug in my headphones and try to listen to music the instrumentals come through perfectly fine but the vocals are all messed up. I have tried with several different headphone pairs as well as testing them all on my friends  Y 40-80 with no issues. When i plug in my computer speakers through the same port the music is played back perfectly normal and the built in computer speakers are still working the way you would expect. I have no clue what could be causing this! Please help!!!!Thanks,Chris

Answer:Y 40-80 Headphone Jack Not Working

Dear chrisadams96,
 
Welcome in Lenovo Community.
 
I would like to confirm that you are using a 3.5 mm combo jack head set that have 3 metal rings around the Jack.
 
If the one that you are using isn't a combo jack headset so i would recommend to use a one.
 
Waiting for your kind reply.
 
Regards,
 
Menna.

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When I updated my computer was upgraded to windows 10, the headphone jack was working perfectly. All of a sudden, a few months ago, they wouldn't work. I tried everything that I could find. I tried reinstalling the IDT high definition audio CODEC. When I tried to update it, it came up with an error here: https://puu.sh/r6LQJ/678c26d003.png.I looked around my computer, and everything was plugged in correctly (I'm pretty sure). The headphone jack still dosen't work right now. It isn't the headphones; I plugged them in on my laptop, and they worked perfectly (also, it was brand new). I need help to fix them. Can someone give me a different method?

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