Computer Support Forum

Slow Computer on start up & Internet explorer runng very slow.

Question: Slow Computer on start up & Internet explorer runng very slow.

Im looking for some assistance on these two matters.

Firstly my Computer is taking along time to load up at start, I have only uploaded 1 new program in the last month or so and that is PPmate ( a Live steaming program).

I have also noticed that on loading up my internet explorer is very slow to load up my home page.

Please find Hijack this log below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:02:36 AM, on 31/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\dlcgcoms.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\PPMate\ppmate.exe
C:\Program Files\SopCast\adv\SopAdver.exe
C:\Program Files\PPMate\ppamnet.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - (no file)
O4 - HKLM\..\Run: [BigPond Toolbar] "C:\Program Files\Telstra\Toolbar\bpumTray.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,[email protected]
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\DOCUME~1\Owner\LOCALS~1\Temp\SSUPDATE.EXE Software\SUPERAntiSpyware.com\SUPERAntiSpyware
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - S-1-5-18 Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe (User 'Default user')
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Monopoly/Images/stg_drm.ocx
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - https://remote.adbri.com.au/Citrix/ICAWEB/en/ica32/wficac.cab
O16 - DPF: {326A7290-FAE3-48C5-9FBA-F071633E1EB5} (VPlayer Control) - http://video.vividas.com/media/4516_Nike/web/player/vivid_ocx.jpeg
O16 - DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} (CTVUAxCtrl Object) - http://dl.tvunetworks.com/TVUAx.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - https://scan.safety.live.com/resource/download/scanner/en-us/wlscbase3401.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1140322883578
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6D2EF4B4-CB62-4C0B-85F3-B79C236D702C} (ContactExtractor Class) - http://www.facebook.com/controls/contactx.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1181112589328
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} - http://download.sopcast.cn/download/SOPCORE.CAB
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Monopoly/Images/armhelper.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: dlcg_device - - C:\WINDOWS\system32\dlcgcoms.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe (file missing)

--
End of file - 10305 bytes

Relevance 100%
Preferred Solution: Slow Computer on start up & Internet explorer runng very slow.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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Answer: Slow Computer on start up & Internet explorer runng very slow.

16 more replies
Relevance 97.17%

My computer is unusually slow and it takes up to 10-15 minutes just for my computer to completely start up.

Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:34:18 AM, on 12/30/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files... Read more

More replies
Relevance 94.71%

DDS (Ver_09-07-30.01) - NTFSx86
Run by Russel at 20:41:34.01 on Sun 08/16/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.101 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\... Read more

Answer:slow computer when i first click on internet explorer an at start up

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

7 more replies
Relevance 91.02%

First my startup became slow, than all aplications were slow, and now my internet. i usea router and the same internet is faster on my laptop but its slow in my current computer here is a hijackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:20:32 AM, on 8/21/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgnsx.exeC:\WINDOWS\system32\SearchIndexer.exeC:\Program Files\Canon\CAL\CALMAIN.exeC:\WINDOWS\system32\dllhost.exeC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\SOUNDMAN.EX... Read more

Answer:Slow Computer, Slow Start up, Slow Internet

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool.??No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

5 more replies
Relevance 90.61%

As stated in this subject. My computer is about 6 months old, recently I have been having issues with it being loud and overall very bogged down. I used Superantispyware, malwarebytes and panda virus. Please help and advise what I can do to correct the issue.
 

Answer:Very slow computer, loud noise. Internet explorer lags as well as over all the computer is slow.

Welcome aboard

Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

16 more replies
Relevance 88.56%

Hi all,

My wife's Acer has been running slow with any internet applications, while all other applications run fine. In addition, when the netbook is connected to the network, all other connected computers run slowly on the internet as well...to the point where simple websites like google will time out (all computers use firefox by the way). I've run scans through Norton Security Suite and Spybot, but there wasn't anything detected. I just ran Hijackthis and here's the log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:41:27 PM, on 10/23/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Security Suite\... Read more

Answer:Netbook runng slow/HijackThis log

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/424805 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

27 more replies
Relevance 83.23%

when connecting to the internet, I click on the IE icon and the page opens, After connecting the first page can take up to two minutes to load.I have just upgraded to broadband, and the problem is still there.I am using Windows XP Home with service pack 1I have cheched the settings and all seems to be OK, can anybody help?

Answer:Internet Explorer slow to start

Do you have Anti-virus, firewall and anti spyware programs?

8 more replies
Relevance 83.23%

I just did a clean install of XP SP3 with all windows updates.
Everything was running good.

I installed AVG 8.5 (using /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch). I also unchecked linkscanner during custom install and dl'd latest updates.
Everything was still running good.

I installed Spybot S&D 1.62 (no teatimer) and updated it.
Im thinking this is where my troubles started because I read somewhere that S&D has issues with IE8 but I dont know for sure because I installed Adobe Reader 910(the 25.5 MB version) immediately after from a CD so I didnt use IE after installing S&D. Adobe Reader prompted me to install updates and I did. This is when I noticed the slow down with IE. It takes about 30 seconds for IE to open and then another 10 seconds to get to Google. Once it opens everything runs fine.

I uninstalled Adobe Reader. No change.
I uninstalled Spybot S&D. No Change.
I uninstalled AVG. No Change.
I have no restore points because I usually turn them off until I get everything installed the way I want it then I defrag and if I remember, turn it back on.

I dont have a problem reformatting again but I dont want to screw it up again.

This is an older PC:
MB: MS6340M
CPU: AMD ATHLON XP1800
Ram: 1G
Video Card: gForce2 mx/mx400
 

Answer:Internet Explorer very slow to start

Welcome to Major Geeks!

I see that you have IE 8 and also downloaded Spybot and uninstalled the last one. IE 8 has an issue with the immunization of Spybot and therefore should only be used without immunization. Read it here: http://groups.google.com/group/micr..._frm/thread/3ef37656ce18f036/579478566ac1ee9b

Sometimes IE 8 slows down a computer while with others it doesn't. It's difficult to say why as every system is different.

See if, when you uninstall IE 8, things will improve. Here are some links/guides as how to remove IE 8.
http://ask-leo.com/how_do_i_remove_the_latest_ie_update_internet_explorer_8.html
http://ask-leo.com/
http://support.microsoft.com/kb/950719/

Hope the above helps. Good luck!
 

9 more replies
Relevance 83.23%

I am having trouble with my browser. When I start IE6 it takes over a minute for the IE window to appear. Then once the browser is active my web pages are very slow. Other applications on my PC seem to running OK. I have run SFC and detect and repair in Office, but despite some corrupt/faulty system files being repairec I still have the same problem. can any help?

Answer:Internet explorer IE6 slow to start

Have you tried click hereThis may help

1 more replies
Relevance 82.82%

(adding system info):
Dell M90, Vista, all updates current.
Wireless: AT&T Expresscard

Concurrent wil all this, something is resetting my trackpad settings back to default on every reboot. Solved this last summer by removing something from Logitech, but the problem is back now. Weird.

Internet MUCH slower than usual, responses sluggish on- and offline. System fans kick on within 2-3 minutes of startup. I've run all the usuals - McAfee, Ad-Aware, SpyBot, disk cleanup, and chkdsk. Hard boot after all that, then ran HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:29:36 PM, on 2/27/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\CSR\Vista Profile Pack\BtHidUi.exe
C:\Windows\sttray.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files... Read more

Answer:computer slow to boot, slow response, very slow internet, fans on high - HJT log

Any thoughts, anybody?

catillac said:


(adding system info):
Dell M90, Vista, all updates current.
Wireless: AT&T Expresscard

Concurrent wil all this, something is resetting my trackpad settings back to default on every reboot. Solved this last summer by removing something from Logitech, but the problem is back now. Weird.

Internet MUCH slower than usual, responses sluggish on- and offline. System fans kick on within 2-3 minutes of startup. I've run all the usuals - McAfee, Ad-Aware, SpyBot, disk cleanup, and chkdsk. Hard boot after all that, then ran HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:29:36 PM, on 2/27/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\CSR\Vista Profile Pack\BtHidUi.exe
C:\Windows\sttray.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Microsoft... Read more

1 more replies
Relevance 82.41%

Hi.

I have recently upgraded my IE 7 to IE8 version 8.0.6001.18702

Now I have problem that IExplorer starts very slow. It goes on connecting for couple of minutes. But once it starts/ connects, it has a very good browsing speed. I do not have any extra tool bar.

My system configuration is:

Operating System : Windows XP Media Center Edition Service Pack 2
(build 2600)

Processor :
1.67 gigahertz AMD Sempron
128 kilobyte primary memory cache
256 kilobyte secondary memory cache

Memory Modules c,d :
752 Megabytes Installed Memory
Slot 'A0' has 512 MB
Slot 'A1' has 256 MB

Communications:
D-Link DFE-520TX PCI Fast Ethernet Adapter


ISP: Cable Broadband connection

Pleaseprovide me an early solution.

J. Yagnik

More replies
Relevance 82%

For some odd reason, in the past 4 weeks, my streaming video has become VERY slow, and I do not know why. I have a high-speed cable connection, the same I have had for the past 6 months. It is slow, sound-with-stil-images and/or constantly rebuffering, and this is true with WIndows Media, Winamp, Realplayer and even Flash videos (on YouTube for example). I cannot take it anymore. I tried this Hijackthis thing, and this is my log:

Logfile of HijackThis v1.99.1
Scan saved at 3:58:08 PM, on 7/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Acer\eManager\anbmServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\acer\epm\epm-dm.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sophos\Remote Update\cachemgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\sophos\remote update\imonitor.exe
C:\Program Files\acer\eRecovery\Monitor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sophos SWEEP for NT\S... Read more

Answer:Slow internet, slow video streaming, slow computer... aaaaah!

Please, somebody.
 

2 more replies
Relevance 81.59%

Hi,

Im at work rigth now and we have two computers. The one Im typing on works just fine. The second one has a little problem... Internet Explorer takes about 5 minutes to startup the main page WHATEVER the main page is. Once the first page is loaded, it works just fine, highspeed as it should. I started the day with IE 6 and updated it to version 7 thinking it might help but nope, no change. The computer has been scanned with Norton antivirus Corporate edition, up to date as well as Ad-aware SE plus. The Cookies, history and all have been cleared and I defragged.. In case that helps...
So whats going on? Im thinking it might be corrupted files in the IE program itself that cant be fixed by just updating IE, then i might need the windows XP cd to fix it?

What else could it be?
 

More replies
Relevance 80.36%

my computer is to slowI lost links to favoriteswindows XP browsing is very slow, pictures do not open very often at allPlease helpRegardsHenryk

Answer:computer to slow, slow performanece, slow internet browsin

When posting a problem on any forum details are needed. This link will help you with that: http://www.computing.net/howtos/sho...

5 more replies
Relevance 80.36%

Running older PC Clone 2.0 Ghz Dual CPU Pentium, 1GB Ram Win XP Home Edition system.

While navigation on Internet Explorer or Google Chrome, system runs extrememly slow and/or crashes. When using applications such as Itunes, Email, or simply opening up Word and other applications, it runs very slow and almost seems to stop. The IE7 that was on the computer had changed to an operate with add-ons off as a result of the infection. I downloaded and reinstalled IE7 and this seems to have fixed that problem for the time being. MalwareBytes and SuperAntiSpy icons dissappeared from my desktop. When trying to use them from the Start / Menu options the programs no longer worked. I reinstalled them and they appear to work fine now. However, the system still seems to run very slow over all and its performance is greatly hindered.

Next, I ran free version of SuperAntiSpyware and all it detected was a couple Adware cookies. Secondly, I ran free version of Malware Bytes Anti-Malware and it detected PUP.GamePlayLab infections located in the Registry Key: HKLM\SOFTGWARE\Microsoft\Windows.... These files were removed and quarantined by MWB. Thirdly, I ran Old Timer's TFC and then rebooted the computer and it appeared to run a little faster, but still sluggish while using IE7. So, finally, I ran ESET Free Online Scanner, and it detected "Win32/Toolbar.Babylon and Win32/TopMedia.a" virus infections. Scan took about 2 1/2 hours. I set it to search the drives/ar... Read more

Answer:Computer runs Slow, Internet slow, Applications slow

Hello, lets look a bit more.Please DownloadTDSSkillerLaunch it. Click on change parameters-Select TDLFS file system Click on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan results.>>>>>>>>Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Delete.Confirm each time with Ok.You will be prompted to restart your computer. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.>>>>>>> Please download Junkware Removal Tool to your desktop.Shut down your protection software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log (JRT.txt) is saved to your desktop and will automatically open.Post the contents of JRT.txt into your next message.Finally...MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of Hos... Read more

15 more replies
Relevance 80.36%

Hello folks.

I'm running WinXP Home.

My Windows Explorer, Internet Explorer, and My Computer all take a tremendously LONG time to open up a new window. Once open, they run smoothly and fast.

I have isolated what I believe is PART of the problem - ccApp.exe is running on my system. ccApp, as many of you know, I'm sure, is a part of NAV that runs on startup to make sure that all the installed NAV pieces load correctly (or, at least, that's what I understand from Symantec's web site). This includes AutoProtect, Norton Anti-spams pop-up blocking, etc.

When I disable ccApp, IE and WE run like a champ - fast, quick, zippy, etc. Very nice. When I reenable ccApp, things bog down again. Now, I'm thinking that it really isn't ccApp's problem, as I know other people with it running on their machine, but rather, that it is something that ccApp is starting that is the culprit.

I don't really want to disable ccApp, because when I do, my Norton Anti-Spam's pop-up blocking no longer works.

Any help would be greatly appreciated.

Thanks.
Ryan

P.S. (I've attached a HJT log in case anyone wants to look at it.)

-----------

Logfile of HijackThis v1.98.0
Scan saved at 10:28:52 AM, on 7/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system3... Read more

Answer:Windows Explorer, My Computer, and IE start VERY slow, I think NAV is at fault...

6 more replies
Relevance 79.54%

I have a dell desktop and currently running windows 7. Also I am using AVG for protection. For some reason I cannot run regularer internet explorer (9) i can only use the 64 bit version. When I try to use the regularer version everytime I try to open it, i get a window that says it has stopped working and must close, it will do this nonstop and the only way it will go away is when I close it using task manager. I have tried the microsoft fix for this and it worked for half of a day, and now its back to doing the same thing again. On top of that the computer is very slow and I get this white screen whenever I move the screen, however I think that is a hardware issue. Attached you will find my logs. Any help would be appreciated.
 

More replies
Relevance 79.54%

Well I started to have a problem with my internet explorer first. It became so slow and after a week or so, my computer started to get slow, and it's making a lot of noise like the old computer even though is not one of them.

HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:42:14 AM, on 3/12/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19019)
Boot mode: Normal
Running processes:
C:\Windows\vVX1000.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Windows\CNYHKey.exe
C:\Program Files (x86)\IOI\Smart Copy\ButtonMonitor.exe
C:\Program Files\BigFix\bigfix.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10m_ActiveX.exe
C:\Prog... Read more

Answer:Internet Explorer and Computer very slow.

7 more replies
Relevance 79.13%

here are all the logs i have made
 

Answer:Malware logs, firefox freeze, comp slow, internet explorer slow

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.
**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a differe... Read more

7 more replies
Relevance 78.72%

I've just set up a new computer in the office (actually it's about 18 months old but been sitting in its box all this time). We have a small office network (peer to peer) which was no problem to set up, the computer connects directly to the internet over this network. Each computer has its own IP address and are connected through an ethernet switch. The ADSL router is connected to the same ethernet switch. We have no problems with this set up on any other of the computers in the office, however the new machine (running IE 6 on XP Pro) takes an age to download pages (up to five minutes per page), other sofware is fine. Can anyone help with this. I've attached a Hijack this report in case this helps.
 

Answer:Internet Explorer running very slow on new computer

The first thing I would do is upgrade the XP PC to IE8 and see if there is any improvement. Don't go up to IE9 as that is not compatible with WinXP.

The Hijackthis log looks fine.
 

9 more replies
Relevance 78.72%

Hi there.
I'm browsing with Internet Explorer, and all of the sudden I'm getting these pop-ups. My son was on the computer and he said he did not do anything. I've also noticed that my computer seems to be slower. I 'm playing games on King.com and it feels like i'm playing some of the games in slow motion. If someone could help me out, I'll be more then appreciative.

Here's my High Jack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 07:58:08 PM, on 2008/01/28
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\ZSSnp211.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\rundll32.ex... Read more

Answer:Solved: Internet Explorer Pop-ups and slow computer - Please Help

11 more replies
Relevance 78.72%

Hello,

Recently, When I open IE 8, the browser doesn't open my homepage but acts like it is trying to load it. Then it suddenly stops trying. At this point, when I try to open anything at all, that application will also not open. Then after a while, about 3-4 minutes, the computer screen just goes black and I have to shut the comp down. I have run hijackthis and haven't found anything. Also, after reinstalling IE, it did work. Then, I had a windows update and the IE started slow crashing my computer again. Any thoughts on this would be wonderful.

Thanks!
 

More replies
Relevance 78.72%

I've done everything as suggested in this forum (Slow Computer/browser? Check Here First; It May Not Be Malware thread) but problem still exist. Karspersky anti virus did not detect anything. However, there seems to be something running all the time cause my hard disk indicator light is bleeping all the time and it slowing down my PC. I can only use Firefox. Internet explorer did not open when I double click the icon. Pls take a look at this hijack this log and help me if there is any problem. Thanks.Logfile of HijackThis v1.99.1Scan saved at 10:00:03 PM, on 7/8/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0\avp.exeC:\PROGRA~1\Symantec\NORTON~1\GHOSTS~2.EXEC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\SolidDocuments\SolidConverterPDF\SCPDF\SolidPdfService.exe... Read more

Answer:Slow Computer & Cannot Open Internet Explorer

Hi,

I don't see anything suspicious here... When having problems like this, in most cases Security software is the cause. On some systems, certain Security applications just won't work properly. I see you are having Zonealarm and I have seen this issue with Zonealarm quite a lot.
Uninstall Zonealarm and let me know if that solved the problem.

2 more replies
Relevance 78.72%

I am not sure what happened to your computer all I know is that it is running real slow lately. When you use Mozilla Firefox you get pop-ups from internet explorer that are advertisments only form internet explorer. I heard it could be adware so i have downloaded many adware and spyware programs to remove what is going on but now of them seem to work can anyone help?

Answer:Computer is running slow and I am getting Internet Explorer Pop-ups

Most likely caused by malware. I suggest you get expert help with removal of malware. Our experts here at TSF can help you with this

To get Expert Help with malware removal:

I recommend that you read this article? ( Simply, click on the links to be re-directed.)

"Having problems with spyware and pop-ups? First steps;

IMPORTANT - Read This Before Posting For Malware Removal Help

Please follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.

http://www.techsupportforum.com/secu...this-log-help/

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

IMPORTANT - Read This Before Posting For Malware Removal Help

When carrying out The 5 Steps,

If you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.

However, it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum.

http://www.techsupportforum.com/secu...this-log-help/

Where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

1 more replies
Relevance 78.72%

Hey everyone.So my computer has been acting strange for a few of days now. I know about a week ago it got infected with Spy Sheriff (tricky little program) but I'm pretty sure I got it off. And I'm running Spybot right now and it's about half done and it hasn't found anything. As for the symptoms,1) I've been trying since I got infected with Spy Sheriff to run disk cleanup. And I know in the forum it said it could take minutes to hours but I ran it all last night (a total of approx. 10 hours I think) and it still doesn't go anywhere.2) My computer has been "freezing" alot. I'll only have two Internet programs open and they will both freeze, so I do the ctrl-alt-dlt thing and my CPU usage has gone from 3% to a 100% even though nothing has changed. And it's normally when I have something simple open like Yahoo and Google.3) The last time my computer "froze" I shut down the Internet window that wasn't responding and eventually the CPU usage went back down and I could use the other window again. But now I can't open another window of Internet Explorer at all. (which is why I'm doing this now. I'm going to try to restart my computer but it would be pretty tragic if I.E didn't open at all after that)I'm thinking more strange stuff has happened but now for the life of me I cant remember. Any ideas anyone? Oh and Im operating on Windows 2000 Professional.

Answer:Slow Computer, Internet Explorer Won't Open

What did you do or use to get rid of SpySheriff? Below is a link to instructions for removing SpySheriff. If you haven't run the Smitfraudfix I would suggest doing that.You probably have other infections, too. http://www.bleepingcomputer.com/forums/t/52345/how-to-remove-spyware-sheriff-and-antispylab/Also, install Super Antispyware. Run it in safe mode and let it remove whatever it finds.http://www.superantispyware.com/Please post back with what worked--what didn't

12 more replies
Relevance 78.72%

I am running Windows XP, I have not had any previous problems prior to yesterday. Now my computer takes 5-7 minutes to turn on and load the programs...once everything is loaded, any action requires alot of time...I have deleted all unused programs, ran disc cleanup, and ran my mcafee security scan, which is up to date. But still have found no solution. The problem is also with my wireless, I turned it off which helps the computer run a bit faster. I will let everything load, then turn my wireless on, the computer connects, and when i try to open Internet explorer nothing happens. Please Help!!!!
 

More replies
Relevance 78.72%

DDS (Ver_09-01-07.01) - NTFSx86
Run by Steve at 17:16:54.26 on Fri 01/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.251 [GMT -6:00]

AV: AVG Anti-Virus 7.0.302 *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\1102902173\ee\AOLSoftware.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5... Read more

Answer:Internet Explorer Crash/Slow Computer

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until instructed to do so! Let me know if any of the links do not work or if any of the tools do not work. Tell me about problems or symptoms that occur during the fix. Do not run any other programs or open any other windows while doing a fix. Ask any questions that you have regarding the fix(es... Read more

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Hello,I have a few problems that i would kindly need some help to fixFirstly, i have been and idiot and tried cracking stuff, yes i am sorry and i shall now buy worthy products.As a result i believe i have had my internet speed hijacked(is this possible?) and i need urgent help on removing these viruses.I also recieve an annoying icon at the bottom of right hand corner which reads (Virus Alert!) and then is followed by a small pop up box which reads:Your computer is infected!Possible harmful infection was detected on your PCThe system will now download and install the most efficentspyware removal program to prevent private data loss andyour identity theft.Click here to protect your PC from the biggest spyware threats.Here is my HijackThis log.Any Help Would Be Greatly Appreciated.Logfile of HijackThis v1.99.1Scan saved at 6:37:31 PM, on 3/17/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Sygate\SPF\smc.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\A... Read more

Answer:Internet Speed Very Slow For 256k, Very Slow Start Up, Very Laggy When Multi Tasking

Did you follow the instructions here:http://www.bleepingcomputer.com/forums/t/43659/how-to-remove-spyfalcon-removal-instructions/If not please do so and then post a new hjt log as a reply to this topic.

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Hi all
sorry for the long title but i read to be as detailed as possible

Rite .. im not a wizz with this kinda stuff

i have a Hp laptop that was workin fine when i first got it ... its been a while and its started to get very slow .. also i have a error msg telling me

MsnMsgr.Exe corrupt file
the file or directory C:\$Mft is corrupt and unreadable please run the chkdsk utility.

when i try and sign into msn .. it wont let me anymore

i have NO idea what this means

i did run it but nothing happened

my laptop also freezes

i was wondering if i should use my recovery disk to reinstall windows Xp and if so will i have to reinstall the internet as i dont have the disk anymore

Thank you for taking the time out to read

Answer:Slow Start, Slow When Opening Boxes, Can I Reinstall Xp Without Having To Reintall My Internet

Before taking the major step of reinstalling your OS, try two things first:1. Delete and then re-install MSN Messenger (that will fix your corrupt file)2. Review the Slow Computer Troubleshooting Checklist that can be found here:http://www.bleepingcomputer.com/forums/t/44690/slow-computer/Regards,John

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Relevance 78.31%

Attached are the logs required for me to receive help.

My computer starts up very slow and runs slow, I fear malware of some sort.

The fifth log is on my FIRST reply.

Thanks!

TheClap
 

Answer:Computer start up is slow. Computer running slow - completed required steps

fifth log
 

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My computer has been slow lately. It lags and I figure I have spyware and such on it. I have ZeroAds, The Ultimate Troubleshooter, Norton System Works, and Norton Antivirus. It's a little quicker since I installed and updated these, but still not much better. I wasn't sure if these programs got rid of spyware or anything or if I should try some different software. Also, I wasn't sure if having all these programs to try and clean up my computer would counteract eachother and slow down my computer. Also, the time it takes to boot up my computer is a lot longer than it ever has been. Finally, my Internet Explorer doesn't work right. If I use AOL, the internet usually works right, but when I try Internet Explorer (because I don't have AOL at school), I get tons of popups even though I have ZeroAds and then Explorer just freezes and eventually I have to CTRL ALT DELETE it. If anyone knows how to help me it'd be greatly appreciated.
 

Answer:Slow XP, slow startup, and problems with Internet Explorer

Use Ad Aware (http://www.ad-aware.com) and Spybot S&D (http://www.safer-networking.org/en/index.html). Make sure you update them with their update feature.
 

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My Acer A)722 iws running extremely slow and sometimes not responding.  I by mistake let it upgrade to Windows 10.  Sice my wife hates it, it is slow, and frustrating.  Is it an option to wipe it and reset and try to install windows 7 like it was before.  I know it i porobably a pain to do a reset.  It is an older model and maybe it would run better.  Help please

Answer:My Acer AO722 is slow. Internet explorer slow and ...

If your hidden recovery partition is still intact, you can upgrade back to Win7. Follow these instructions https://www.youtube.com/watch?v=H2xoMEPfiPQ Jack E/NJ

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Hi There,

My computer has started running really slowly and crashing more frequently and jsut behaving strangely and getting hung up some times. THere doens't seem to be any particular pattern to it.

Also, sometimes when I open internet explorer, new internet explorer windows jsut keep opening up! they don't seem to stop so I hit crtl, alt,dlt and go into task manager and quit it.

ANy help would be greatly appreaciated!!
HJT log is below.

Thanks in advance!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:39 PM, on 5/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program ... Read more

Answer:Internet explorer opening a LOT of windows and computer slow!

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My brother downloaded a bunch of stuff on this computer and I don't know what all I need to get rid of. The computer is running really slow and Internet Explorer keeps getting redirected when I try to go to certain websites like hotmail.com. Here is a HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:02:48 PM, on 5/4/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\WINDOWS\system32\stisvc.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\PROGRA~1\NavNT\vptray.exe
C:\SCANJET\PrecisionScanLT\hppwrsav.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Program ... Read more

Answer:Computer is running really slow and Internet Explorer keeps getting redirected

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I recently updated to INternet Explorer 7 but even before that my internet browser is running really slow. Whenever I type anything within the browser, or if I am typing in another program while internet explorer is on, the letters will take a while before showing up. Sometimes the homepage will freeze and I have to end the program and start it again just to repeat the process again and again. Everything else in my computer is running fast except when I click on the web browser and the computer slows down.
This is my work computer by the way. OS is XP, processor pentium4 2.39 ghz, 512mb ram, 40gb hard drive. 24 gb free.

thanks

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:15:11 AM, on 7/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe
C:\Program Files\IObit\IObit SmartDefrag\IObit SmartDefrag.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\eFax Messenger Plus\HotTray.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program... Read more

Answer:Computer freezes, runs slow only when using Internet Explorer 7

bump
 

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Relevance 77.49%

PC has been quite slow recently on starting up. Harddrive has been a bit louder aswell. I get A LOT of random ping flucuations when im playing games (like counterstrike) which have gone down a bit when i did an AD-AWARE scan.

Already done an ad-aware se scan and a nod32 scan both have found some items and removed them. Any pointers from the log? Im on Vista Ultimate 64bit

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:01:32, on 31/07/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchA... Read more

Answer:Internet Slow, Start up slow - Hijackthis Log Included

Anyone? Reported it twice and no one answered :\ bumping it.
 

1 more replies
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Hi, I am hoping someone can help me.  My computer starts kind of slow, and I feel like it is running a little slow also.  I thought it would be a good idea to un-check some of the start-up things after going into misconfig, but I do not know what any of the items are.  Is there an easy way to make my computer start faster.  Also, when I am on the computer, I hear the tower making noise like it is doing something, as though there was some kind of background process going on that I don't know about.  I am running McAfee and I am pretty sure I do not have any kind of virus.  Please help.

Answer:start slow, runs slow and makes noise when I am simply typing on computer

Oh Yeah, I am running windows XP that came with the computer a year ago when I bought it.  It has an 80 gig hard drive and I think 1 gig of memory.  Thanks in advance to anyone's response.

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Can someone please help me analyse this log? It appears that I had the Virtumonde virus which spyboy detected and VundoFix virus (which Avast detected and removed as I reboot) since last Wednesday, May 14th, there was no system restore date available at the time so since then I've run Spybot, Spydoctor, Avast, cleaned out startup, removed useless programs, ran diskcleanup and defrag, xspy and still my applications (especially MoZILLA & INTERNET EXPLORER) are crawling at startup and I don't understand why?? I am trying to save all my files instead of reinstalling Windows XP. I would appreciate any help from people with knowledge of these log files.thank you!!! thank you!!! so much for any help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:54:10 PM, on 5/19/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\avast\aswUpdSv.exeC:\Program Files\avast\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\tcpsvcs.exeC:\... Read more

Answer:Vundofix Removed By Avast! Computer Still Slow - Application Start Up Verrrry Slow. Help!

Hello southflgirl,We need to create a Deckard's System Scanner (DSS) Log Please download Deckard's System Scanner (DSS) from one of the links below and save to your Desktop. Primary Mirror Secondary Mirror DSS will do the following: 1. Create a new System Restore point in Windows XP and Vista. 2. Clean your Temporary Files, Downloaded Program Files, Internet Cache Files, and empty the Recycle Bin on all drives. 3. Check some important areas of your system and produce a report for an analyst to review. 4. Automatically run HijackThis. It will also install and place a shortcut to HijackThis on your desktop if you do not already have it installed. So if HijackThis is not installed and DSS prompts you to download it, please answer yes. Note: You must be logged onto an account with administrator privileges when using Deckard's System Scanner. 1. Close all applications and windows. 2. Double-click on dss.exe to run it and follow the prompts. 3. If your anti-virus or firewall complains, please allow this script to run as it is not malicious. 4. When the scan is complete, two text files will open in Notepad: main.txt <-- Will be maximized extra.txt <-- Will be minimized 5. If not, they both can be found in the C:\Deckard\System Scanner folder. 6. Please copy (<Control>+C) and paste (<Control>+V) the contents of main.txt and extra.txt in your next reply. Note: When running DSS, some firewalls may warn that DSS is trying to access the Internet; espec... Read more

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Below is to a link I started a while back and could still use help with:

http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/hijackthis-log-help-inactive/326334-internet-explorer-opens-50-windows-its-own.html#post1904091

Below is my DDS log


DDS (Ver_09-01-07.01) - NTFSx86
Run by MChurch at 17:21:44.39 on Sun 01/25/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.959.447 [GMT -5:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svcnost.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Numara Software\Remote\Host\NHOSTSVC.EXE
C:\Program Files\PDF Comple... Read more

Answer:Internet explorer opens multiple sessions and computer is very slow.

"BUMP, please"

6 more replies
Relevance 77.08%

Hello,
 
I am having a few problems with my maching that I want to get resolved.
 
Firstly, I keep getting a some IE7 popups when I am logged on to firefox. These popups are usually related to whatever page I'm on in fireforx (i.e. if I'm on nfl.com on firefox, the IE7 pop-up will be something about sports). I don't use internet explorer and recently started using Chrome to combat this problem but Firefox is my preferred browser.
 
Second, my Firefox keeps freezing when I do try to use it and it has gotten progressively worse over the past week. Previously, I could use firefox despite the IE7 pup-ups but now firefox usually freezes or hangs for a few minutes. It seems to be working now as I am using Firefox to post this message.
 
Thanks for any help you can lend me.

Answer:Internet Explorer Pop-ups, Firefox freezing, computer running slow

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Update Malwarebytes' Ant... Read more

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My Windows XP is very slow. It is Service Pack 3. When I am trying to update it, I cant access the update website. I found conflicker with norton utility and I was also running Microsoft Maliscious Software removal but the problem continues. Also Internet explorer freezes when I am trying to update and closes down. I need help to find what is going on.

Here is my hijack log file:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:01:27, on 2010. 12. 04.
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 SP2 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mobile Broadband\AssistantServices.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\mHotkey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\system32\sistray.EXE
C:\WINDOWS\system32\khooker.exe
C:\Program Files\Mobile Broadband\UIExec.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\PoivY.com\PoivY\PoivY.exe
C:\Program Files\IObit\Adva... Read more

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:19 PM, on 9/19/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal
 

Answer:Very slow computer. Internet explorer cannot display page constantly

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.
**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a differe... Read more

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Hello,
Im hoping I can Please find some help. My Vaio has become slower and slower and now is Terrible. Separate from start up and processing speeds, Internet Explorer (IE 8) super slow (on any Internet connection). It gets the Not Responding message occasionally or just plain takes a very long time. I,ll even click on a window several times with nothing and then five windows will open with the same thing.

I have a ton of things on startup and services tabs from the msconfig window. So I'm sure I can clean that up but not sure exactly what I need to keep. Also not sure that is the real problem. Very seriously considering trying to reload vista but I have to find all my softwaRe discs. Not sure I have everything. I have a good bit of software on here. I use mcafee anti virus. Not opposed to changing that but would rather find the real problem bacause computer ran a couple of years fine with mcafee.

Please help. Thank you!!!

Sony Vaio VGN-NR385E; Windows Vista home premium SP1; 2GB ram; intel core duo CPU T5550 1.83GHz

also presumably unrelated my wireless adapter seems to have just stopped working.
 

Answer:Solved: computer very slow and Explorer very slow/hangs

16 more replies
Relevance 76.67%

I've never seen it run so slow before. It takes it's sweet ass time loading websites, loading programs, EVERYTHING! Can someone take a look at this log and tell me if I've missed something, and what I can do or try to do to fix this.Thank you in advance.Logfile of HijackThis v1.99.1Scan saved at 12:20:25 AM, on 7/6/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16473)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\Program Files\Analog Devices\SoundMAX\SMTray.exeC:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exeC:\WINDOWS\system32\svchost.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\Program Files\Picasa2\PicasaMediaDetector.exeC:\Program Files\Winamp\winampa.ex... Read more

Answer:Help! Slow Computer, Slow Internet. Slow, Slow, Slow!

Hi MaryJane,Sorry for the delay, this forum is really swamped right now. I don't see any positive signs of malware in your log, although there is one thing that I am unsure about. I'll get to that in a minute.Before we do rootkit scans and use some other tools to confirm that malware is not the problem, let's do a quick check of resources.Press <Ctrl>-<Alt>-<Del> to open Task Manager, then click on the Processes tab. Place a check next to Show processes from all users. Note the numbers at the bottom, CPU usage should be running at 0 to no more than five percent if your system is idle (no background tasks running). If that is not the case, scroll down and see if any of the processes is running at a high percentage of CPU usage. On a normal system at idle the System Idle Process should show about 98 percent, meaning nothing else is using the CPU. The next columns to the right, memory usage and peak memory usage, may also show something out of line if one process is using a large amount of memory. If you see anything showing high CPU usage or high Memory usage, make a note of it.Now, click the Performance tab. The key numbers here are in the Commit Charge box -- The Total and Peak figures; and in the Physical Memory box, the Total figure. Make a note of these three numbers. I would like to see them, but I can tell you what I'm looking for: basically, any time the Commit Charge exceeds the total physical memory, Windows will have to constantly swap d... Read more

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Relevance 76.67%

A couple months ago I followed the procedures to remove a Virtumonde, however, after doing that my destop and Internet Explorer were slow. The individual helping me said it was a software issue and to start a thread in there. I finally have some time to take care of this!

I have already ran all of the read/run me first with exception to MGTools and MSConfig. All of the scans so far are clean. However, I have noticed my Sophos picking up a Troj Downloader?? the last few times I have been on my computer. I will patiently await your directions/assistance. Thank you!
 

Answer:Slow desktop, slow Internet Explorer

As it appears you have picked up another malware issue since they last helped you, you would need to start a new thread again in the Malware Forum and work through the Read & Run Me First again, posting the requested logs. Once your computer has a clean bill of health from the Malware Fighters we can start to work on the issue of the slow desktop and IE.

Until we know it is clean there really is no benefit in working through the slow issues you are experiencing as they could be directly related.

Once you are clean, come back to this thread as soon as possible so we can work on this issue before you risk getting any further malware
 

2 more replies
Relevance 76.67%

PC has not been acting the same slower then it was before. IE hangs up when loading home page forever.

Answer:Slow PC Internet Explorer loads very slow

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

1 more replies
Relevance 76.67%

My IE 8 started running slow so I switched to Firefox. Made a big difference. Trouble is I want to switch back to IE. When I did, it's slow again. AdAware finds nothing. Spybot keeps finding Perfect Keylogger which I did have installed but have tried removing several times; not sure if thats one of the problems.HP Pavilion DV6Vista 64bitIE 8Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:50:05 PM, on 8/8/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v8.00 (8.00.6001.18813)Boot mode: NormalRunning processes:C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exeC:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exeC:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exeC:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exeC:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exeC:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exeC:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exeC:\Program Files (x86)\Common Files\Research In Motion�... Read more

Answer:Internet Explorer Slow. Firefox Not Slow. I want IE

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Relevance 76.26%

Hello,
 
I was here a few months ago, with my computer/firefox running slow.
 
I've had malwarebytes anti malware  running ever since.
A couple weeks ago the computer has literally come to grinding halt.
When I start the computer it takes a couple of minutes to go from the "Starting Windows" screen to the Windows login screen.
From there it take another 3-5 minutes to boot up. I have Soluto installed and I watch all the programs that are being started during boot up and how much extra time has elapsed for everything to load.  
 
I've run spybot search and destroy,  Avast, eset, and SuperAntispyware and nothing has been detected.
All programs have a large lag time from when i dbl click the icons to start them.  They run slow, I type something and there is a delay before I see it on the screen. Also I'm always seeing the "not responding" message.
 
Here is the speccy link:
 
http://speccy.piriform.com/results/MzcuTBZF3HP1gYFSP85FccO
 
I also have the hijackthis and minitoolbox report.
 
 
Any help will be appreciated!
 
Thanks in advance!!
 
Donato

Answer:Slow computer. Start up/boot very slow. everything not responding

Please...paste the MTB log into your next reply.
 
This forum does not handle malware situations and HJT logs are NOT to be posted in this forum, at any time.  HJT is not a tool used for O/S situations, the focus of this forum.
 
If you suspect malware issues...this topic needs to be moved to a different forum.  I can do that, if you wish.
 
Louis

6 more replies
Relevance 76.26%

Hey,

Out of the blue, my computer started getting slow. Sometimes its ok, and then it will be on the verge of freezing.. then get itself back together. I realized, when I start up, it takes FOREVER. It also shows this screen I have never seen before. Its completely black, and has a line of grey rectangles from side to side... and slowly loads across. When it is finally finished(10-15 minutes) it will slowly start up in regular fashion. Any ideas? I will attach a hijack this in my next post.

Thanks Much.
 

Answer:Help needed..slow computer and super slow start up

16 more replies
Relevance 76.26%

This is a computer that is used for our small business and it is running extremely slow. We will occasionally have Windows and Internet Explorer crash on us. Sometimes the computer is so slow that processing credit cards is hard.I have run CCleaner, Register Mechanics, Adaware and Malware Bytes on it but to no avail. I have Norton 360 installed on the computer.The computer is running Windows XP SP3Any help would be appreciated.Following is the HiJack This 2.0.2 log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:37:41 PM, on 9/9/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Cherry\CDI\CDI.exeC:\Program Files\Common Files\Intuit\Entitlement Client\v5.3\Server\Intuit.Spc.Map.EntitlementClient.Server.Service.ex... Read more

Answer:Computer is running extremely slow with Windows and Internet Explorer crashing

Hello proliney Welcome to the BC HijackThis Log and Analysis forum. I will be assisting you in cleaning up your system.I ask that you refrain from running tools other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond the your topic and facilitate the cleaning of your machine.After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.I read where you said you ran MalwareBytes to no avail. Does that mean it did not find anything or it found something but did not fix the problem? If it did find something please open it back up and click on the button marked Logs and copy and paste the results from it in your next post along with the log from the following program.Please perform the following:We need to scan for Rootkits with GMERPlease download GMER from one of the following locations, and save it to your desktop:Main Mirror
This version will download a randomly named file (Recommended)Zip Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extra... Read more

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Relevance 76.26%

Computer (XP) is painfully slow. Internet Explorer 8 will not run even after reinstall.  Opens and freezes.  Chrome runs but is super slow.  Malwarebytes found PUP.Optional.inbox.toolbar A. Thank you for your help!
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.45.2
Run by WE at 22:59:49 on 2013-12-31
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.301 [GMT -5:00]
.
AV: Trend Micro Titanium Maximum Security *Enabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpda... Read more

Answer:Internet Explorer won't run. Computer super slow. PUP.inbox.toolbar found.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/519203 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Relevance 76.26%

My computer a Gateway running Windows XP, is running very slowly and I keep getting an error message stating that my home page has been changed from a site I never visit to another site I have never visited. Please help, I have run all the virus scans and adaware scan suggested.
Thank you so much

Logfile of HijackThis v1.99.1
Scan saved at 2:48:25 PM, on 2/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\LANDesk\Shared Files\residentagent.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\LANDesk\LDClient\LocalSch.EXE
C:\WINNT\system32\CBA\pds.exe
C:\WINNT\Explorer.EXE
C:\Program Files\LANDesk\LDCLient\tmcsvc.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\PROGRA~1\LANDesk\LDCLient\issuser.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program ... Read more

Answer:Slow computer and issues with unrequested changing of Homepage with internet explorer

Hi and welcome to the Security Forum.

Apologies for any delay in replying, but we have been rather busy lately, and, of course, all our helpers are volunteers.

Since it has been a few days since you first posted, please post a fresh HijackThis Log if you still need assistance. In order to provide you with the best possible help, please ensure that HijackThis logs are produced only while in Normal Mode.

Thank you for your patience.

4 more replies
Relevance 76.26%

I would greatly appreciate any help you could provide. I am running Windows XP - SP3. The system has slowed a lot and Internet Explorer keeps opening multiple windows on it's own. I receive a message at startup on a black screen " Invalid boot.ini" It continues to say it is booting from and it flashes off the screen before I can read it. I ran DDS and have included the two files it produced. When I attempt to run Gmer my system, or the program itself, locks up. After clicking on the GMER.exe file, it loads and then automatically begins a scan of /system then becomes "unresponsive". Once I got the blue screen after running GMER, and it read "STOP: c000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000) The system has been shut down. A couple of other times GMER was "Not Responding". Once again thanks in advance for your assistance. I have enabled the email notification and set it to notify me immediately.DDS (Ver_10-03-17.01) - NTFSx86 Run by Charlie and Erinn at 13:09:20.78 on Wed 06/30/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2359 [GMT -4:00]AV: System Shield *On-access scanning enabled* (Updated) {2565CEEE-6BDB-4A6D-AD6D-F682F2695014}FW: iolo Personal Firewall *enabled* {38254411-9AEC-4967-913E-F892C2A4DF89}============== Running Processes ... Read more

Answer:Windows XP SP3 - Internet Explorer Opening by itself - computer running slow and crashing

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.I order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is ... Read more

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Relevance 76.26%

Well, not sure what I did this time....i had issues a while back, you guys helped me fix them. Thanks again for that. I am not sure what i ran into this time. I will post my HJT, please let me know what else you need. I will also bookmark this thread. Thanks in advance guys/gals.

Logfile of HijackThis v1.99.1
Scan saved at 5:41:49 PM, on 8/30/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WgaTray.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechD... Read more

Answer:Not Again! Slow PC, Slow Start Up, Slow Outside of Internet

Hello justanotherguy,

You continue to get reinfected because you are still running unpatched XP.

IMPORTANT!:
Before we can proceed any further, please visit the Microsoft's Windows Update Page and install ALL Critical Updates for your system (except service pack 2 (SP2). SP2 should only be installed on a fully disinfected system.) At the minimum install at least SP1a for both XP and IE6. Without these updates your system is wide open to re-infection and we are both wasting our efforts to clean your system. After we have completed your clean-up, we will have you return to the Windows Update page and install SP2. We will also then advise you on how to better protect yourself online.

Please apply those updates BEFORE posting your next log. It is this forum's policy to stop the disinfection process until these basic updates are done. If during the updating process you get a message that your product key is invalid ....then you may not have a legitimate copy of Windows XP. Unfortunately it?s also this forums policy that we only address users with a legal copy of Windows XP.... therefore if you can not update Windows XP to SP1 we must stop the cleansing process here.

**Note** If you're having trouble locating the service pack SP1a here is a direct link to download it from.

------------------------------

Perform an online scan using Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corne... Read more

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Relevance 75.85%

Hi guys

Right here goes

* first problem is when I first start my Laptop I get a very slow startup on the windows XP start bar...(sometimes takes 5 mins to start up)

but this is strange if I restart the machine it starts straight away its just that first start up??

* next is the connection speed, my connection has all of a sudde gone very slow..... spoke to my isp who "think" i may have some kind of virus..... but Ive tried a few diff anti-virus in safe mode but still same problem.....can ny1 help

here is my hjt log
Logfile of HijackThis v1.99.1
Scan saved at 17:45:55, on 23/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\vsnpstd.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explore... Read more

Answer:Few slow start up and slow internet connection

hey guys Ive managed to work out its my isp is my intenet problem but.........


still having really slow start up times

I get to xp screen with the moving bar but that seems to move and go on 4 at least 5 mins :(


can ny1 help me plllllllllllllease :)


thanks 4 your help

Nicky

5 more replies
Relevance 75.44%

sorry i'm a newb this my first ever hijackthis usage so please pardon me if i'm a bit slow.i got this msn spyware a few days ago and since then used avg free,windows defender, adare 2007 free and spybot search destroy to try and get rid of it all but i j cant get rid of this problem that my internet connects automatically and i get like pop ups every 30secs ofwinantivirus and other stuff.thanks for the timeheres my hijack this log:Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\cisvc.exeC:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exeC:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXEC:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exeC:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exeC:\Program Files\QuickTime\qttask.exeC:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Thomson\Sp... Read more

Answer:Winantivirus Popups And Other Pop Ups, Computer Slow, Automatic Internet Connection At Start Up

Hello,Your are dealing with several nasty infections..* Download: HostsXpertUnzip hoster to an own folder, eg C:\HostsXpert Start HostsExpert.exe, click 'Restore Original Hosts' and click OK. Then, * Download Combofix to your desktop.Doubleclick combofix.exeFollow the prompts.Don't click on the window while the fix is running, because that will cause your system to hang.When finished and after reboot (in case it asks to reboot), combofix will open again to gather the necessary information for the log. This may take a bit. When done, Combofix will close and a log should open, combofix.txt. Post the contents of this log in your next reply together with a new hijackthislog.Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.

8 more replies
Relevance 75.44%

Please help me. I think my computer has a virus or multiple ones. I went through the 5 steps you recommended, but could only run one of the scans (Panda), since the other require IE, and my IE doesn't work. Panda found 8 viruses and 26 instances of Spyware. It disinfected the viruses but didn't do anything with the spyware. I manually went through and deleted all of the files that I could, but I think there must still be something hidden somewhere. I ran other scans, Adaware, Spybot, etc, and they didn't find anything. I'm not sure what else to do. PLEASE HELP!

Logfile of HijackThis v1.99.1
Scan saved at 7:55:25 PM, on 1/27/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run... Read more

Answer:Internet Explorer Doesn't Work, Computer is Slow, Virus Scans Not Working

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

Before begining the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding. Ensure that there aren't any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

Not sure how you were able to perform an online scan at Panda without IE, as it requires IE5 or higher.

http://www.pandasoftware.com/actives...7490&Idpais=63


This HJT log appears to have been taken from Safe Mode. If so, please be sure to take all logs for review in Normal Mode.

---------------------------------------------------------------------------------------------

Download AVG Anti-Spyware from HEREInstall AVG Anti-Spyware
Double-click the icon on Desktop to launch AVG Anti-Spyware
You will need to update AVG Anti-Spyware to the latest definition files.On the top of the main screen click Shield
Click the word active to change it to inactive
On the top of the main screen click Update.
Then click on Start Update. The update will start and a progress bar will show the updates being installed.
Once the update has completed select the "Scanner" icon at the top of the screen,... Read more

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Logs attached.

Thanks in advance.
 

Answer:Hoax sofware installed, computer generally slow, internet connection slow

Last ones...
 

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 Hi The computer  that is slow is a desk top tower. In a home.  it is a E machine.
 it has windows 7  professional  with service pack 1
DO KNOW :  I am very new to windows 7 and all it's features. 
When I brought this computer home  last Nov. it was lightening fast at everything! so much better than  the windows XP  it replaced, I was thrilled.  yet Now starting in  April 2015  it is as slow  or slower  as my old Windows with XP ever was  ( and partially the reason for saving my  pennies to get this windows 7 computer)...and  now I'm upset. feeling  like I have been taken.
 
Computer displays the following :
3.8 windows experience index
Intel pentium dual 2.0Ghz  processor 
64 Bit
 
Has Ccleaner installed
has Comodo antivirus and Comodo cleaning essentials installed.
All virus scans  find no infections,  and report that all is well and protected.  ( B/C of the way the computer is operating i'm doubting that and betting there is an infections of some sort)
 
I Have run Comodo cleaning essentials and  results find no abnormalities or infections.
Have run TFC and JRT  and the computer shows no signs of improvement.
have run rKill  and it  finds  no abnormalities  or infections.
All virus scan results  find no infections.
Windows updates is activated  and  all latest updates have been installed.... Read more

Answer:Windows 7 computer suddenly slow to get on internet, slow to browse websites etc

Hi flywelder Maybe we aren't looking at an infection here. There's tons of reasons why a system can slow down, and not all of them are malware related. Let's try to take a look at this issue under another angle shall we?MiniToolBoxDownload MiniToolBox and move the executable file to your Desktop;Execute MiniToolBox and check the following options:List Installed Programs;List Last 10 Event Viewer Errors;List Devices - Only Problems;List Users, Partitions and Memory size;Once this is done, click on Go and wait for the scan to complete;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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Lately my internet and computer have been extremely slow, i have broadband internet and its always been very fast until this past week.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:47:46 PM, on 4/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv2.exe
C:\WINDOWS\system32\brvrav32.exe
C:\Program Files\Linksys Wireless-G USB ... Read more

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Could someone please look at my hijack this log? My computer is running painfully slow, especially the internet. I see two suspicious programs in my task manager: exec.exe & x1exec.exe. I really appreciate it! Thanks!

Logfile of HijackThis v1.98.2
Scan saved at 12:27:23 AM, on 8/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\VAIO Media Music Server\SSSvr.exe
C:\Program Files\Sony\Photo Server 20\appsrv\PicAppSrv.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\SV_Httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\sv_httpd.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\Program Files\Common Files\Sony Shared\VAIO Media Platform\UPnPFramework.exe
C:\WINDOWS\LTSMMSG.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\WINDOWS\System... Read more

Answer:Slow computer, slow & crashing internet. EXEC.EXE problems?

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Windows Vista sluggish operation
Here are logs. Thanks
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:28:45 PM, on 22/01/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18999)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Toshiba\Power Saver\TPwrMain.exe
C:\Program Files\Toshiba\SmoothView\SmoothView.exe
C:\Program Files\Toshiba\FlashCards\TCrdMain.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Program Files\Synaptics\SynTP\SynToshiba.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Lexmark 2300 Series\lxcgmon.exe
C:\Program Files\Lexmark 2300 Series\ezprint.exe
C:\Program Files\SGPSA\ie3sh.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Freecorder\FLVSrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\Window... Read more

Answer:Slow computer slow internet response packet loss

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Hello,
 
For the past week or so I've been experiencing odd issues with my computer. I created a BP user account in hopes that you guys might help me determine whether or not my issues are related to Malware/viruses/root kits.  Several days ago I stupidly attempted to download a file from WinWiki which might have been infected.. Download "failed" in FireFox and there was no trace of it in the downloads folder.
 
System:
Windows 7 Professional 64
Bit Defender Total Security 2015- This was installed several months ago, but I've had the computer for years
 
 
Problems to date:
1. Internet is sporadically very slow on a very fast connection.
2. Seemingly high network, CPU, & memory usage (as reported by performance windows resource monitor) while computer is idle.
3. Computer occasionally will not shut down (this happened last night)
4. Odd temp files in various locations
5. Outlook & Excel have recently begun to freeze; Outlook often takes several minutes to load
    -Outlook has problems maintaining connection to msexchange server
6. Files & websites occasionally seem to open themselves or will not open at all.
    -OneDrive opens on its own, or fails to run
    -"YouTube HD" download website opens regularly on its own accord
    -Recent trouble opening online banking website. Failed login attempts from this computer only
7. Noticed the running sfc /scannow from the command window y... Read more

Answer:Internet Drop Out, Issues Restarting Computer, Programs Freezing/Slow to Start

No one?

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Hey, basically computer's been a bit slow and tried clearing some stuff and done other things, but still no luck, to make things worse internet's been a lot slow and when using either firefox and internet explorer. For example when going on youtube some videos would freeze in the middle and i would have to reload the page, and sometimes takes ages to load a page.

So here's my DDS log and hopefully the problem can be diagnosed, thank you.




DDS (Ver_09-03-16.01) - NTFSx86
Run by matthewwong at 0:43:48.01 on 21/04/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.510.194 [GMT 1:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe ... Read more

Answer:Slow computer+slow internet-not sure if virus related

Bump.

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Hello, my computer has been extremely slow on boot and my desktop has been hijacked with a message about changing it to a website. I also have a program called "error fix" showing up on my desktop and I have no idea where it came from. I've run Malware Bytes twice on the computer with numerous problems found. After running it the second time, I got a message saying I needed to run CHKDSK which I ran. Also, my internet is running very slowly and I just got a message that says "A program on your computer has corrupted your default setting for Internet Explorer. Internet Explorer has reset this sietting to your original search provider, Live.Search (search.live.com). Internet will now open Search Settings, where you can change this setting or install more search providors."

Here is my Hijackthis Log, if you need the MBAM logs, please let me know and I will post those as well.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:20:23 AM, on 6/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WIND... Read more

Answer:slow computer, hijacked desktop, slow internet

bump
 

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I had this on a previous post but have not had a chance to put the right log in due to family emergency.  System seems to be slow; when clicking on a site or page it will freeze up but within a few seconds it will unfreeze and go into the site...said there may some files and one time said there was a trojan...Would you check and see if the logs below are correct and see what problem there may be...thanks and yes I am very green to computer stuff.. sorry.SUPERAntiSpyware Scan Loghttp://www.superantispyware.comGenerated 02/15/2010 at 09:37 PMApplication Version : 4.33.1000Core Rules Database Version : 4589Trace Rules Database Version: 2401Scan type       : Complete ScanTotal Scan Time : 00:20:31Memory items scanned      : 649Memory threats detected   : 0Registry items scanned    : 5150Registry threats detected : 0File items scanned        : 36907File threats detected     : 1Adware.Tracking Cookie   C:\Documents and Settings\Owner\Cookies\[email protected][1].txtMalwarebytes' Anti-Malware 1.44Database version: 3744Windows 5.1.2600 Service Pack 3Internet Explorer 7.0.5730.132/15/2010 10:22:23 PMmbam-log-2010-02-15 (22-22-23).txtScan type: Quick ScanObjects scanned: 110841Time elapsed: 3 minute(s), 6 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0... Read more

Answer:computer slow...signing in internet is slow and hanging up.

Open HijackThis and select Do a system scan onlyPlace a check mark next to the following entries: (if there) O4 - HKCU\..\Run: [PopularScreensaversWallpaper] \"rundll32\" C:\PROGRA~1\MYWEBS~1\bar\1.bin\F3SCRCTR.DLL,LES O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [ShowDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user') O18 - Filter hijack: text/html - {6256d11e-4609-4663-8dbe-5fe2f9b560eb} - (no file) .Important: Close all open windows except for HijackThis and then click Fix checked.Once completed, exit HijackThis.----------Download Disable/Remove Windows Messenger to the desktop to remove Windows Messenger.Do not confuse Windows Messenger with MSN Messenger or Windows Live Messenger because they are not the same. Windows Messenger is a frequent cause of popups.Unzip the file on the desktop. Open the MessengerDisable.exe and choose the bottom box - Uninstall Windows Messenger and click Apply.Exit out of MessengerDisable then delete the two file... Read more

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This is my first time posting a question on bleeping computer. We are so thankful that you are out there to help us and not rip us off. I think my computer is infected. My desktop starts up very slowly, my internet connection is slow (it's slow in pulling up websites and some never come up). I'm getting lots of pop ups (even though pop up blocker is enabled). When I go to open the control panel, a flashlight pops up as if it is looking for it (it eventually does open but it takes a while). I had a problem at one time with a lot of POS.TMP files and followed advice from posts on this site to get rid of them. Well, my current problems started when a friend downloaded a music program. I believe it was called Soundman. When I noticed the computer acting funny, I went into the control panel and deleted it along with some other programs I found (PPC Booster, P2P Max, Ron Tool Adsoftinc, Wyzo, Eco Bar). Any help will be greatly appreciated. Here is my Hiijack This log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:23:41 PM, on 12/24/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\Sy... Read more

Answer:COMPUTER LOADING SLOW,INTERNET SLOW,POPUPS

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up.Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.At first glance I see that you have quite a bit of infection on there.It appears that someone has been doing file sharing on that computer, so the fact that it is infected is understandable. Please remove P2P (file sharing programs) before I clean your computer. The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state.There is a list here: http://spywarehammer.com/simplemachinesfor...php?topic=110.0Following that I will need to see some information about what is happening in your machine. Please perform the following s... Read more

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Hey I recently bought a new computer that is much better than my old one in stats but its not acting like it.

Windows XP
Service Pack 3
Intel Dual Core E5200
2.50GHz
2GB RAM

Now it was running ok to begin with but then the internet started having problems. It kept dropping out or fluctuating in speed and nothing seemed to fix it. It didnt happen on my old system it sat nicely at 54MB/s all the time.

Then the rest of the computer started going slow to start up so i got rid of some start up programs and desktop items which didnt seem to do much. And now ive noticed that when songs are playing in itunes they skip seconds every now and then.

Also when i click for programs to come up after i wait till everything is started up properly i have to wait a minute or two before they open. And burning DVDs has doubled in how long it takes.

Any ideas of what could be wrong, ive scanned for viruses using Avira and spyware using SUPERantispyware, ive cleaned registry using Registry easy and removed all unnecesary crap using CCleaner.

It got suggested that my computer was going slow because of AVG8 so i got rid of it and with got Avira but it slowed up again.

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Hello, i'll be grateful if you could help us with a problem that we are having with our laptops at home. Let me to explain you, my wife have his own laptop at home, as I have mine laptop too, both of the computers share a wi-fi internet conection. I'm not sure of what's going on but the internet conection it's extremely slowly, sometimes when we reboot our laptops there is no internet conection. According to our ISP there's no problem with the internet conection, they said it could be something with the laptops.

Now, It's true that the two laptops are more slowly, specially my wife's laptop, it takes too long for any processes, I always take a look to the running processes and it seems like there are too much process always but I'm not sure of what is good and whats isn't.

I decided to attach The HiJack log from my wife's laptop, maybe with this you could help us to figure out what's going on.

Thanks for your time!
----
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:09, on 10/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos d... Read more

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My computer is running very slow, Internet explorer takes forever to open any page at start up. Any downloads I try to download stall and never finish and I have to shut down the computer to restore it.

Please tell me what I need to do to get your help.

Thanks!
 

Answer:Slow Internet, downloads stalling, very slow computer

Here is what I got. I am not sure what to do with this information or where I go from here.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:20:49 AM, on 11/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Samsung\EmoDio\SMSTray.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messen... Read more

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Hey everybody
This computer is running very slow as well as the internet and I have a feeling it may be due to some adware/malware.

Here's DDS.txt:

DDS (Version 1.1.0) - NTFSx86
Run by Owner at 23:24:08.03 on Sun 12/28/2008
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_05
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.383.92 [GMT -5:00]

FW: COMODO Firewall Pro *enabled*

============== Running Processes ===============

C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Java\jre1.6.0... Read more

Answer:Possible Spyware Issue (Computer slow, internet slow)

Hi there,


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/comb...o-use-combofix

Please ensure you read this guide carefully and install the Recovery Console first.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
Remember to re-enable them afterwards.

Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

3 more replies
Relevance 73.39%

Hello,
Today, I was messing around with a PS2 emulator (PCSX2) on my computer, and when I decided to restart the computer to move some files (the file explorer was saying "this folder is in use by another program"), my computer took a whopping three minutes to boot! When I was finally in Windows, the file explorer was very slow (I had to refresh each time I moved something), the desktop had the same problem, the trash bin took about 5 minutes to respond, and the shut down button didn't work anymore. These problems all started at one moment, and haven't occured before. Other things like the internet and games worked just fine. Since, I've restarted a couple of times and come across to solutions for pretty much each individual problem. But I haven't come across a solution for all of these problems at once.
I built this system myself, about a month ago. My specs are: Intel i5-6500, Sapphire RX480 Nitro+ OC 4G, 8GB Crucial RAM, MSI B150M Mortar, Crucial BX200 240GB SSD (Windows is installed on this drive) and a 1TB WD Black Caviar HDD. If you need any other specs, I'm happy to provide. I am at a loss as to what to do!

Answer:Slow boot, slow file explorer, slow trash bin and no shut down

Welcome to the TenForums.

If you could describe messing around. Were you dual booting to this emulator or did you visualize it within Windows?

If in Windows, assuming you have restore points enabled, I would perform a system restore to an earlier time.

Assuming that goes well I would look at Macrium Reflect to Image your system , at least your boot drive. You can run regularly so you versions of your boot drive.

If you were dual booting let the forum know.

2 more replies
Relevance 73.39%

Computer was fine until I installed a new printer. Printer took over the internet and OneCare showed a pop-up "hp requires access to internet" every time I opened an internet window. I uninstalled printer, ran scandisk, defrag, spybot, OneCare for virus, and disk clean-up. I am not sure if all of this is interrelated. The fact my computer used to be fairly quick makes me think I messed something up or junk programs are interfering. Any clean-up help or troubleshooting is greatly appreciated. Here is hijackthis..standing by for further instructions....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:16:36 AM, on 11/25/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C... Read more

Answer:Slow start up and slow internet

BUMP, please

6 more replies
Relevance 72.98%

Hey everyone.

So my PC began acting upa nd I have a feeling it started when I was looking for video editing software and came across a video editor called "softonicdownloader_for_Windows-live-movie-maker.exe" I'm sure it's a virus or something because problems with my PC began shortly after getting this.
I deleted and uninstalled what I could, went into safe mode and ran the latest updated version of malware bytes. It got 5 infected files that were deleted.

After doing so, I had little success. Here are still the issues with the PC

#1 Desktop and start menu programs won't respond. Can be clicked and the arrow with hourglass will show up, but with no response. Sometimes clicking on them will freeze and lock up. Sometimes they will, but it is only after several manual shut downs.

#2 Boot up is a lot slower, will stay on "Loading your personal settings". Takes longer than it usually would.

#3 Shut down is slower or will freeze. All desktop items and desktop will be clear, leaving just background, as usual before a shut down, and will freeze leaving the arrow cursor still there. Sometimes it can get past this after a wait and get stuck on the blue "Windows is shutting down" screen. And never shut down. This requires a manual shut down by pressing the PC's button.

#4. Start menu icon sometimes can't be clicked (Would require me to manually shut it down and turn it back on with a chance of it working), if it can, somet... Read more

Answer:Slow start ups, slow shut downs, slow or no responses for certain systems.

You need to start a thread in the Virus & Other Malware Removal section of this site.

Before you post though, you need to read THIS guide.
 

1 more replies
Relevance 72.98%

Hey everyone.

So my PC began acting up and I have a feeling it started when I was looking for video editing software and came across a video editor called "softonicdownloader_for_Windows-live-movie-maker.exe" I'm sure it's a virus or something because problems with my PC began shortly after getting this.
I deleted and uninstalled what I could, went into safe mode and ran the latest updated version of malware bytes. It got 5 infected files that were deleted.

After doing so, I had little success. Here are still the issues with the PC

#1 Desktop and start menu programs won't respond. Can be clicked and the arrow with hourglass will show up, but with no response. Sometimes clicking on them will freeze and lock up. Sometimes they will, but it is only after several manual shut downs. If it does respond (such as clicking on internet explorer), upon closing out the program it will not respond again without a manual shut down.

#2 Boot up is a lot slower, will stay on "Loading your personal settings". Takes longer than it usually would.

#3 Shut down is slower or will freeze. All desktop items and desktop will be clear, leaving just background, as usual before a shut down, and will freeze leaving the arrow cursor still there. Sometimes it can get past this after a wait and get stuck on the blue "Windows is shutting down" screen. And never shut down. This requires a manual shut down by pressing the PC's button.

#4. Start menu ico... Read more

Answer:Slow start ups, slow shut downs, slow or no responses for certain systems.

16 more replies
Relevance 72.57%

Some kind of trojan invaded my computer I believe. I ran Symantec and it deleted a bunch of entries but the auto-protect kept popping up to block something labeled Downloader and file "kernel32.exe" I was eventually able to delete it in safe mode after turning off the system restore. But then the auto-protect kept blocking Adware.Webbuying with file name qmlqrib.dll (both of these were in system32 folder according to the log), but there was no file by that name anywhere. I ran Ad-Aware which removed two entries with a level 10 threat assessment named BookedSpace and Win32.TrojanClicker, however the Adware.Webbuying continued to be blocked by Symantec. I then ran Spybot which found and deleted numerous entries and I no longer get auto-protect for Adware.Webbuying. However, I continue to get pop-ups, internet is slower, computer is slower, and it seems to prevent downloads after a certain point in time (haven't made it past 20% of a file from various different sites ranging from 4-20 MB). Who knows what else it is doing; hopefully not downloading my personal data. Please lend me a hand if you can. Thanks. I have included my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 5:18:39 PM, on 6/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svc... Read more

Answer:Solved: Pop-ups, slow internet, slow computer etc.

7 more replies
Relevance 72.57%

I have recently installed the service pack 1 for windows vista, which caused the computer to shut down without warning, and not start back up without a system restore. My computer is going really slow, the internet connection(with dsl) is only averaging about 70 kb/sec... I am not sure if i have a virus or anything but any help is appreciated. Thank you, here is my system scanner, I followed all the steps before posting =] thank you



Deckard's System Scanner v20071014.68
Run by tkaros on 2008-05-03 09:31:52
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- Last 5 Restore Point(s) --
7: 2008-05-03 10:02:01 UTC - RP268 - Windows Update
6: 2008-05-01 23:51:53 UTC - RP267 - Scheduled Checkpoint
5: 2008-05-01 08:51:52 UTC - RP266 - Scheduled Checkpoint
4: 2008-04-30 06:09:29 UTC - RP265 - Windows Update
3: 2008-04-29 1811 UTC - RP264 - Windows Update


-- First Restore Point --
1: 2008-04-28 10:01:56 UTC - RP262 - Windows Update


Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 1015 MiB (1024 MiB recommended).


-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-05-03 09:39:07
Platform: Windows Vista (6.00.6000)
MSIE: Internet Explorer (7.00.6000.16386)
Boot mode: Normal

Running processes:
C:\Windows\System32\taskeng.exe
C:\Windows\System32\dwm.exe
C... Read more

Answer:Slow computer, slow internet connection.

B.U.M.P help anyone please?

2 more replies
Relevance 72.57%

I've used many of the programs on this site to attempt to clear anything slowing down my computer and taking up bandwidth but SLOW still persists to the point of almost unuseable. If i'm not clean, can you assist? If I am clean...another call to the cable company.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:50:12 PM, on 10/24/2007Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\spoolsv.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\WINNT\System32\svchost.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\WINNT\system32\stisvc.exeC:\Program Files\Common Files\TiVo Shared\Beacon\TivoBeacon.exeC:\WINNT\system32\ZONELABS\vsmon.exeC:\WINNT\Explorer.EXEC:\WINNT\System32\WBEM\WinMgmt.exeC:\... Read more

Answer:Slow Computer And Slow Internet...am I Clean?

Hello fsiracusa,While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things.Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.Open Spybot Search & Destroy.In the Mode menu click "Advanced mode" if not already selected.Choose "Yes" at the Warning prompt.Expand the "Tools" menu.Click "Resident".Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.In the File menu click "Exit" to exit Spybot Search & Destroy.Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update:Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.Scroll down to where it says "Java Runtime Environment (JRE)6 Update 3...allows end-users to run Java applications".Click the "Download" button to the right.Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.Click on the link to download Windows Offline Installation and save the file to your desktop.Close any programs you may have running - especially your web browser.Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the... Read more

1 more replies
Relevance 72.57%

Logfile of HijackThis v1.99.1
Scan saved at 12:26:48 PM, on 11/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\spkrmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SurfAccuracy\SAcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\program files\valve\steam\steam.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\Shanker\My Documents\hijackthis\HijackThis.exe
C:\PROGRAM FILES\WINKODAK\MSSFDISK.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/custo... Read more

Answer:computer is slow, internet runs slow...

9 more replies
Relevance 72.57%

Hi! I am new here. I heard this is a great place to post all my computer problems. I hope I can get some help here.

My computer is very slow and so is my internet. I can't manage to get some sites open because it is too slow. I do not know what is wrong with it but it looks like there is a virus or something like that. I do not know exactly what to do but I wish you can help me with this.

This is my hijackThis log file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:49:19 PM, on 7/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\LANDesk\Shared Files\residentagent.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\LANDesk\LDClient\LocalSch.EXE
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\CBA\pds.exe
C:\Program Files\LANDesk\LDClient\tmcsvc.exe
C:\PROGRA~1\LANDesk\LDClien... Read more

Answer:Solved: Computer too slow and internet very slow as well.

16 more replies
Relevance 71.75%

Hi, i am new at this, so bear with me lol

We have just moved our XP computer into the living room, and connected it to a 58kb dial-up connection. We installed AVG 8 and everything was running fine

Now we've installed Windows Live OneCare Family safety on the machine so we can monitor my borther and sisters internet usage.

Now, the computer runs extremely slowely, Windows Explorer continually crashes, meaning we have great difficulty opening My Documents, and My Computer or anything that requires Explorer to open

As well as this, now the internet is majorly slow... even for bloomin dial-up, we used to get at least 9kbps, but now its shot down to between 2.5 and 1.5 kbps

AVG is now continuously scanning... even outside of scheduled scans, and constantly wants to update :S

And finally, i have now noticed that small files i dont use very frequently have begun to dissapear from the system!!! music files, images, word docs etc.

We have tried defragging it, scandisk, using AdAware SE Personal 2005, AVG Scans, and they all come up with negligeable results.

As well as this, now the pc wont install files for Trend Micro Online scans to run... so we cant even work it out that way :S

I have a suspicion this could be something to do with OneCare, or Multiple Viruses in the system that have somehow hidden themselves from AVG

PLEASE PLEASE HELP!!!

Answer:WINDOWS EXPLORER CRASHING (not internet explorer) INTERNET SLOW, FILES VANISHING

This sounds like a virus, have you tried running a hijackthis log?

4 more replies
Relevance 71.75%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:50:14 PM, on 11/28/2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v7.00 (7.00.6002.18005)Boot mode: NormalRunning processes:C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exeC:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exeC:\hp\support\hpsysdrv.exeC:\Program Files (x86)\Java\jre6\bin\jusched.exeC:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exeC:\Program Files (x86)\CyberLink\PowerDVD8\PDVD8Serv.exeC:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files (x86)\PowerISO\PWRISOVM.EXEC:\Program Files (x86)\Winamp\winampa.exeC:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exeC:\Program Files (x86)\QuickTime\QTTask.exeC:\Program Files (x86)\iTunes\iTunesHelper.exeC:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.acC:\hp\kbd\kbd.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\Mozilla Firefox\firefox.exeC:\Program Files (x86)\Trend Micro\HijackThis\Hijac... Read more

Answer:Slow Comp/slow browser/Slow shutdown and Start up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 70.11%

Hi Suddenly my computer has been running quite slow and there is HDD activity all the time. I noticed there is a blank page - Internet explorer entry running in task manager (which keeps coming back even if i manually stop it) and a couple of iexplore processes running in the background although I havene't opened any IE windows.



DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17496 BrowserJavaVersion: 11.25.2
Run by Yannis at 1812 on 2014-12-11
Microsoft Windows 7 Professional 6.1.7601.1.1253.30.1033.18.3551.821 [GMT 1:00]
.
AV: Bitdefender Antivirus *Enabled/Updated* {9A0813D8-CED6-F86B-072E-28D2AF25A83D}
SP: Bitdefender Antispyware *Enabled/Updated* {2169F23C-E8EC-F7E5-3D9E-13A0D4A2E280}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Bitdefender\Bitdefender 2015\vsserv.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.ex... Read more

Answer:Computer running slow & Internet explorer instances running in task manager

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

Emergency Backup Procedure - Tech Support Forum

------------------------------------------------------

Please download ComboFix and Save it to your Desktop.

**Note: It is important that it is saved directly to your desktop**

* Ensure you have disabled all antivirus and antimalware programs so they do not interfere with the running of ComboFix.

Get help here

Double-click ComboFix.exe and follow the prompts to run it.

Your desktop may go blank. This is normal. It will return when ComboFix is done. Comb... Read more

13 more replies
Relevance 70.11%

Hey Everyone,

First off I'm pretty new here I know..........

My problem is that my internet connection is pretty slow on my main computer. It's an older (6 years) Dell. I'm still running XP and IE7. I have Comcast cable and it's connected through a Linksys modem. The problem is that the internet response on this machine is pretty slow. I have a laptop that I use and that is much better. I would figure that my "main" computer would be faster since it has a hard connection, not wireless.

I know that isn't much info so ask away and I do what I can to provide all the info needed.

Thanks!!!!!!

Jon
 

Answer:Slow internet - Slow computer

16 more replies
Relevance 70.11%

Hey guys im new here and im looking for help. im running a HP Laptop windows 8.1

About a week or so ago i let my son use my laptop for a few days (hes 12) when i got it back i noticed its really slow, my internet lags really bad, im seeing randon dos windows open up and close real quick, dont know if im being paranoid or if i got a bug somewere in the system, I ran FRST and heres my log and attachment

Please Help Me

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:07-11-2015
Ran by snr7 (administrator) on OFFICE-PC (09-11-2015 08:12:48)
Running from C:\Users\snr7\Desktop
Loaded Profiles: snr7 (Available Profiles: snr7)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: FRST Tutorial - How to use Farbar Recovery Scan Tool - Geeks to Go Forum

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Two Pilots) C:\Windows\VPDAgent_x64.exe
(Softex Inc.) C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(SurfRight B.V.) C:\Program Files\HitmanPro\hmpsched.exe
(A... Read more

More replies
Relevance 70.11%

Ok I recently noticed that my computer is taking longer to load and also it lags when running programs. In addition, I noticed that my internet was slow. I use Yahoo DSL.

I defraged my hard drive with Auslogics Disk Defrag and it did not speed anything up. I did a adaware and spybot scan. And it did not help. So I decided to come here.

Following the steps, I ran an activescan and it found only 1 trojan that could explain my slow internet problem (hxxp://www.pandasecurity.com/homeusers/security-info/about-malware/encyclopedia/overview.aspx?idvirus=143883]). It was removed. I always had IE-SQUAD and Spyware blaster enabled and up to date. And I did my windows update. I am running Win XP SP2, not SP3, since there were a few things my computer cannot do that I need on SP3.

But my computer is still running slow and "locks up" briefly. If anyone can help, I would be very thankful. Thank you!

Below is my Hijack log and attached is my activescan log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:38:52 AM, on 10/17/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost... Read more

Answer:Slow internet, Slow Computer

Just an update, I could not install the following windows updates:

Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB920683)
Cumulative Security Update for Outlook Express for Windows XP (KB929123)
Security Update for Windows XP (KB945553)

I tried about 3 times.

1 more replies
Relevance 70.11%

Hey guys im new here and im looking for help. im running a HP Laptop windows 8.1

About a week or so ago i let my son use my laptop for a few days (hes 12) when i got it back i noticed its really slow, my internet lags really bad, im seeing randon dos windows open up and close real quick, dont know if im being paranoid or if i got a bug somewere in the system, I ran FRST and heres my log and attachment

Please Help Me

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:07-11-2015
Ran by snr7 (administrator) on OFFICE-PC (09-11-2015 08:12:48)
Running from C:\Users\snr7\Desktop
Loaded Profiles: snr7 (Available Profiles: snr7)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: FRST Tutorial - How to use Farbar Recovery Scan Tool - Geeks to Go Forum

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Two Pilots) C:\Windows\VPDAgent_x64.exe
(Softex Inc.) C:\Program Files\Hewlett-Packard\SimplePass\OmniServ.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(SurfRight B.V.) C:\Program Files\HitmanPro\hmpsched.exe
(A... Read more

Answer:Need help computer is slow and internet is slow

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

Please stay with me until given the 'all clear' even if symptoms seemingly abate.

Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

------------------------------------------------------

If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

What happened to Backup and Restore? - Windows Help

------------------------------------------------------

Also, if you haven't done so already, you might want to create a USB recovery drive. It's really easy and quick.

Create a USB recovery drive - Windows Help

------------------------------------------------------

**Note - Please do NOT upgrade your OS to Windows 10 until your machine is clean, and we have uninstalled all our removal tools. Thanks.

----------------------------------------------------... Read more

5 more replies
Relevance 69.29%

My pc is so slow that it takes ages to play a song in wmp11...etc etc.
Ive used tools like ad-aware and registry mechanic, tune up utilities, etc etc. But still no improvement. It used to be just fine, until I installed some pay-for-viewing add program. I have uninstalled it since then, but the slowness remains. And the processor is hogged, at the highest level, even though i killed many a startup processes.
Heres the hijacklog:

Logfile of HijackThis v1.99.1
Scan saved at 7:43:49 PM, on 9/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\LClock\LClock.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\DAP\DAP.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\Analog Devices\ADSL USB MODEM\dslmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Opera\Opera.exe
C:\Program Files\Windows Media Player\wmplaye... Read more

Answer:Solved: PC too slow, internet explorer crashes randomly, explorer service quits

16 more replies
Relevance 69.29%

Everything on my PC has slowed down lately. I regularly clean the registry (UniBlue Registry Booster) and defrag my hard drive, but that's as technical as I get. My PC takes about 5 minutes to boot up, and my internet connection is very slow and times out on a lot of sites, though my ISP insist it's all working perfectly.Is there anything in the following log that could be causing problems?Logfile of random's system information tool 1.04 (written by random/random)Run by Helen at 2008-12-12 13:18:12Microsoft Windows XP Professional Service Pack 3System drive C: has 120 GB (51%) free of 234 GBTotal RAM: 1023 MB (23% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 13:18:14, on 12/12/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\TALKTA~1\backweb\81720\Program\SERVIC... Read more

Answer:Slow start-up, slow browsing, slow performance

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable a... Read more

4 more replies
Relevance 68.88%

anyone know why my internet explorer is so slow when i try to open it. Once its up and running its fine, but its just when i click the explorer icon or a new pop up appears it takes about 20 seconds to appearAll other programs load instantly it's only IE6 and its very annoying

Answer:IInternet Explorer 6 slow on start up

Try setting the IE opening page to "blank" as default. That way it doesn't load a load of rubbish when you open IE, it just loads a blank page.

4 more replies
Relevance 68.88%

Hi Guys,

For a few weeks whenever I open windows explorer or go to open a file in an application it can take up to a minute for the window to open and list my drives and files.

I cannot think of anything that I have installed that could have had such an impact on my laptop.

Is there anyone who has seen this sort of thing before that could offer some suggestions of where I could start?

I have run MalwareBytes but the problem hasnt gone away.

Thanks
Steve
 

Answer:Windows Explorer Really Slow to Start Up

I have also run

1. ATF Cleaner
2. MalwareBytes Anti-Malware
3. HiJack This

Both the logs are below.

Malwarebytes' Anti-Malware 1.30
Database version: 1401
Windows 5.1.2600 Service Pack 3

16/11/2008 9:30:59 PM
mbam-log-2008-11-16 (21-30-59).txt

Scan type: Quick Scan
Objects scanned: 65665
Time elapsed: 2 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:51:58 PM, on 16/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\ngvpnmgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32... Read more

1 more replies