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Hijacked and getting worse

Question: Hijacked and getting worse

I'm pretty sure my Toshiba Satellite laptop (Windows XP, has Spybot and Symantec AV) has been hijacked by some hidden malware. It has started wreaking havoc on it. First it was keeping my internet uploading and downloading in the background. And now it won't allow my firewall to startup or give me access to the web through any browser.
I know other apps can access the web because I've updated Spybot and Symantec to try to clean this mess, but that has only partially helped.
The following is my Hijack this log. I'm hoping you can point my in the right direction on how to clean this. Hope to hear from you soon.

Thank you
Wizard Raz, Miami, Florida

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:00 PM, on 12/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Creative\Sound Blaster Audigy 2\DVDAudio\CTDVDDET.EXE
C:\Program Files\Creative\Sound Blaster Audigy 2\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\Sound Blaster Audigy 2\Feature Mode Utility\CTModUtl.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.espn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {026B5895-3E8E-49A9-8EEE-B52A326DA962} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster Audigy 2\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\Sound Blaster Audigy 2\Surround Mixer\CTSysVol.exe"
O4 - HKLM\..\Run: [CTFeatureModeUtility] C:\Program Files\Creative\Sound Blaster Audigy 2\Feature Mode Utility\CTModUtl.exe
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O20 - AppInit_DLLs: C:\WINDOWS\System32\eapsvc32.dll
O20 - Winlogon Notify: c45ff7c6509 - C:\WINDOWS\System32\eapsvc32.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
--
End of file - 9596 bytes

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Preferred Solution: Hijacked and getting worse

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Hijacked and getting worse

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Dell XP MEDIA CENTER Edition (XP Pro). Core2 Duo 2gig of RAM.

Vimax ppenis enhancement ads apppear nearly everywhere, including CNN and techguy web pages.

My home page is CCN.com/money
I've used google as long as I can remember, including google toolbar. Today, most IE 7.0.5730.11 searches and some IE "Links" I've saved previouslly, and some Favorites resullt in either a redirected pseudo-search page with unrelated links to a variety of unrelated web pages, or in the case of attempting to get to Hijackthis via techguy's link, it wouldn't reach the page...hummm...fishy. I had to finally reach it through zdnet's download page.

I've run my McAfee and found what appeared to be either necessary or fairly harmless cookies like my Bank cookie that recognizes my cpu. I deleted all cookies/adware anyway. Out 250,000 items scanned, 0 Items detected.

I have 3 XP Pro Machines on this little home network...Daughter, wife, me. No problems except mine.

Advice? (heck, Vimax banner even shows up above this previewed post)

Here's my pasted hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:15:11 PM, on 12/3/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2e... Read more

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

FAIR:
After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
BAD:
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\system32\svcd\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.


At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.

Jeremy
 

Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly
 

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.
 

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.




The [H]orde needs You!
 

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
512MB PC2700 DDR-SDRAM
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!

Thanks,
-X

Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner:https://pcsupport.lenovo.com/de/de/serviceproviderIf you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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Howdy,About a month ago I managed to pick up an Antivir Solution Pro infection (fake scanner). This ensued with all the usual symptoms of a locked connection etc.I eventually managed to remove this with a couple of manual steps (removing relevant registry entries and files) and a scan with Malwarebytes' Anti-Malware.Things seemed smooth sailing for a while, but I noticed my internet connection occasionally seemed quite slow, and that Firefox was occasionally opening tabs to random locations - shopping addresses, advertising, etc. On occasion I've had attempts to open Google links also lead to such addresses.Becoming suspicious in terms of the connection performance I installed NetLimiter to get a bit of a view on whether anything was hogging it up.What I ended up discovering was that there was an instance of C:\Windows\System32\svchost.exe connecting to an external IP with a lot of outbound traffic - enough to completely bog down my connection. Below's a screenshot of the view of that in NetLimiter (shows the outbound address and the high traffic can be seen in the main window).Of recent I've also had similar outbound connections with such high traffic through services.exe, and firefox.exe. For the time being blocking the specific connections via NetLimiter allows me to hold them down for one session, but it's very hands on as they continue to crop up. Also of note is that they always seem to be to the same IP range of 178.x.x.x and 204.x.x.... Read more

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Howdy,

About a month ago I managed to pick up an Antivir Solution Pro infection (fake scanner). This ensued with all the usual symptoms of a locked connection etc.

I eventually managed to remove this with a couple of manual steps (removing relevant registry entries and files) and a scan with Malwarebytes' Anti-Malware.

Things seemed smooth sailing for a while, but I noticed my internet connection occasionally seemed quite slow, and that Firefox was occasionally opening tabs to random locations - shopping addresses, advertising, etc. On occasion I've had attempts to open Google links also lead to such addresses.

Becoming suspicious in terms of the connection performance I installed NetLimiter to get a bit of a view on whether anything was hogging it up.

What I ended up discovering was that there was an instance of C:\Windows\System32\svchost.exe connecting to an external IP with a lot of outbound traffic - enough to completely bog down my connection. Below's a screenshot of the view of that in NetLimiter (shows the outbound address and the high traffic can be seen in the main window).





Of recent I've also had similar outbound connections with such high traffic through services.exe, and firefox.exe. For the time being blocking the specific connections via NetLimiter allows me to hold them down for one session, but it's very hands on as they continue to crop up. Also of note is that they always seem to be to the same IP range of 178.x... Read more

Answer:Hijacked svchost.exe, hijacked Firefox, previous Antivir Solution Pro infection

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide
and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****
Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.
After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
If you cannot seem to login to an infected user account, try using a different user... Read more

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Hi.In my system tray, I have this annoying speech bubble that keeps appearing. On clicking it off and clicking in anyway on the yellow exclaimation symbol in the system tray, it asks if I want to install SystemDefender. This is what the speech bubble says..."Privacy threats detected!Internet Trojans, Spyware and Adware are malicious applications endagering your computer and producing erratic system behaviour such as advertising popups, freezes and crashes.Click here to fix this problem"Also, RUNDLL32.EXE fails to close properly on shutdown and has to be closed manually by clicking the close now button on the macro.And finally, two macros open on start up when I get to the desk top. The first one says..."RegSvr32LoadLibrary("C:Documents and Settings\All Users\Application Data\lktkvqjg.dll")failed - The specified mode could not be found."The second macro is the same except the file in question is called abijwvab.dllI have performed the required proceedure for using HijackThis, and have in addition ran Registry Mechanic. I'm still having problems, so here is the HijackThis log.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 18:17:18, on 07/10/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS.000\System32\smss.exeC:\WINDOWS.000\system32\winlogon.exeC:\WINDOWS.000\system32\services.exeC:\WI... Read more

Answer:System Tray Hijacked. Ie Search Engine Searches Hijacked

Hello there and welcome to Bleeping Computer's security forum.My name is David, I will be helping you with your log today.Please download VundoFix.exe to your desktopDouble-click VundoFix.exe to run it.Click the Scan for Vundo button.Once it's done scanning, click the Remove Vundo button.You will receive a prompt asking if you want to remove the files, click YESOnce you click yes, your desktop will go blank as it starts removing Vundo.When completed, it will prompt that it will reboot your computer, click OK.Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.Note: It is possible that VundoFix encountered a file it could not remove. VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button".

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Question: It could be worse

I come to this forum and read all the time in search of knowledge . With the reading and help of the fine people here I have fixed many problems . Some posts I have read complain about a program taking a minute to start up . Some complain about a slow boot up . Well when I said it could be worse I found one that couldn't be . Uncle brought his PC out to me to see iffin I could make it work for him . HP Pailion with 128 ram and XP Home . Hooked it up to my monitor and turned it on . One hour and 15 minutes later I could finally do something . First thing I attempted to do was run defrag . It took 15 minutes for the menue to work enough to let me click on defrag and another 29 minutes to open defrag . Now I have it open and click on derag to run , 7 hours later it finished . Pc Was still slow . A bit better but not much . Started to empty temp folders . One temp folder took 15 minutes to empty . Emptied all the temp folders and the history then deleated some programs . Only deleted 3 small programs but with them and the temp folders I regained 17 gigs of hard drive . Did another defrag and this time it went much faster . Then I started on malware and viruses . Did the ususal scans I learned from here and took a bunch of them out . Got to the point that the PC was healthy again . Took out the 128 megs of ram and replaced it with 512 which is the max for this HP . Now it is running very smooth and probably as fast as it ever will . So when you think you are running slow do t... Read more

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Is a 635 slower than a 640? Is the camera worse? Is there less internal memory? What are the differences?

Answer:How much worse is a 635 than a 640?

Here's the differences compared to the 640...
The 635...
...has half the RAM, which meant Facebook and Messenger refused to run in my case on W10M, multitasking is less smooth and whatnot. But it works for the basics.
HOWEVER, there are some 635's that have 1 GB of RAM, matching the 640.
...is not supported currently so you won't be getting Windows 10 Mobile easily, although some 635's have indeed been getting it with little effort oddly enough.
...has an inferior, lower-resolution 5 MP camera with no LED flash. (the 640 has a flash and an 8 MP shooter)
...is smaller than the 640.
...does not have a proximity sensor.
...does not have double-tap to wake or Glance.
...has a smaller and lower-resolution display.
...has a smaller battery.
Although the 635 and 640 share the same Snapdragon 400 processor and 8 GB of storage + microSD.
The 640 is the better all-around phone but I your needs are very basic and the 635 is significantly cheaper then the 635 may make sense.

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Hi,
I made a post about my windows 7 explorer crashing, it seem to only happen when I move files from my internal to my external hard drive. it was still happening, nothing i tried fixed it.but NOW its gotten worse. Its crashing on a loop...every single second.this happens as SOON as I SIGN ON...in seconds it crashing and looping
and I cannot do a thing but use my internet...I get a message that tells me my program
fences (stardock program) has detected that there is problem with 7, and it disables itself, Then windows7 explorer crashes. sends info. then restarts...If I start a video or a program before it closes (which is seconds) then it will run. I have been up for HOURS trying to get this solved. I have NO clue what is going on. I ran Anti-Spyware free edition, found 8 harmful things, had them deleted. I also ran my microsoft essentials...BEFORE that..and it Finds nothing...it NEVER does. but anti does...that confuses me.

SO what is going on? what do I do? PLEASE anyone, I am computer illiterate...
I have windows 7 (genuine)
32bit home premium.
I was tryng to get the rest of the info. but I can't as the explorer is completely locked up as I type this...please help I am so frustrated, I want to make Bill Gates come fix my computer lol...who has his number!?
ASLO! After it crashes and re-opens it keeps bringing up the c drive file location library? every single time, so now i have a list of these file locations open...also I JUST get a message saying that my firewall is... Read more

Answer:Oh no its worse! Help!

Can you get into Safe mode instead? If so, does it happen in safe mode?
Safe Mode

EdiT:--------------------------------------
Do you have a system restore point you can revert to?
http://www.sevenforums.com/tutorials/700-system-restore.html

Oops sorry just read last line of your post.

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Hi,

I just wanted to start by saying a very big thankyou to all of you that help people on this forum. It is very generous of you and it is appreciated.

I have been infected by this fake security application that says "Windows Security has found critical process activity on your system". It keeps redirecting our web searches. In safe mode I have ran malware bytes, super anti spyware and created a hijack this log all before finding this forum. Both these scans found problems initially however upon following the instructions of this forum no more were found. I tightened up my zonealarm resetting it to default and searching programs that try to run as they popped up, mshta.exe was one of the programs.

I have followed the instruction on this web site to the best of my knowledge and i will attach the logs of the various scans. All scans went well except for the combo fix scan that ran through to stage 50, flashed a page suggesting it was deleting files and then restarted my computer. I repeated it with the same result.

I now have a message that says "SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe." whenever i start my computer and it takes a long time before all the applications are loaded and ready to be accessed. It seems to run faster if the internet is turned off?

I am posting this from another computer.


Here are the logs - Thankyou for yo... Read more

Answer:Please Help, its getting worse

I am not seeing much in the way of malware on your system. Let's do this and see where you are after:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:




R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:50370
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present --Unless you set this.
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present --Unless you set this.Click to expand...

After clicking Fix, exit HJT.

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:



Files to delete:
C:\WINDOWS\Tasks\At1.job
C:\WINDOWS\Ta... Read more

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new note pad mesgwhen I boot up.
[.ShellClassInfo]
[email protected]%SystemRoot%\system32\shell32.dll,-21787

I get this on start up and firefox is giving me an error

Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page
Can any one help me out?

Thank you so much
 

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my topic is here http://www.bleepingcomputer.com/forums/t/134217/virus-and-rootkits/ and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?
 

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.
you just have to tweak it to the way you want it.
 

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Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.
 

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal... http://forums.techguy.org/t313054.html

closing this one

buck
 

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Hey all.
I am loaded with popups. I went through all my prelim scans, booted safe mode, all that jazz. I didn't notice anything for about three minutes, then it all came back. If anything, they just seem to be getting worse. Anyway, here's my log, thank you much for your time.

Logfile of HijackThis v1.97.7
Scan saved at 11:43:05 PM, on 11/27/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Tablet.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\mllcrap.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C... Read more

Answer:Keeps getting worse.

Hi
You will need to get rid of the Peper Trojan first so run the PeperFix from my list..

After that
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Then....
Turn off your System Restore SEE HERE Reinstate it when your log is cleaned and then create a new restore point.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix all the following items by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted RED in the log will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK in the log will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [W7ABA] c:\documents and settings\... Read more

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Question: From Bad to Worse

Hello to all the experts here at Bleeping Computers.

I was in the process of following your steps from the "Preparation Guide" when my computer decided to crash big time.
Initially I had my homepage hijacked by something called start.search.us. That by itself didn't seem to be a big deal. I was proceeding through the steps and made it to step 8 (Create a GMER Log). Approximately 5 minutes into the scan my entire screen went all screwy. It looked like the GMER scan program filled the screen and scrambled itself.

Now my computer won't work at all. After a restart, the computer locks up on the black screen with the green progress bar (Microsoft Corp underneath). I tried a safe mode reboot but it stops loading at the following line of text, "Windows\System32\Drivers\avgidshx.sys" This was the same line of text that was being scanned during the GMER scan.

After another restart (so many I lost count) my computer reads the following, "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:...." Several options are listed but even after inserting the original operating disc to repair, I can't get past the green progress bar thing.

Help!!! I'm moments away from turning this laptop into a very unaerodynamic flying brick.

(I'm typing this on my wife's Macbook, in case anyone was wondering how I could post)

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dear all, any softwares that can fix this...

3 men go into a hotel for the night. The clerk informs them that it's $30 for the room, so they each take out a $10 bill to pay for the room. So far they paid $30, correct? You with me so far? Good.

A few moment after the men went up to the room, the manager reminds the clerk that there was a special promotion that night, and that the room was only $25. So the clerk gives the bell boy five dollars to bring back to the men. On his way up to the room, the bell boy says. "Hey, I'm not stupid, I'll give each of the man a dollar back and keep two for myself, $5 right, 30-5=25.

Well, since the bell boy gave each man a dollar back, that means each man only paid $9, correct?

Well, the last time I checked, 9x3=27, plus the 2 that the bell boy took makes 29, what happened to the other dollar??????

[This message has been edited by kokaik (edited 07-03-2000).]
 

Answer:the more you think, the worse it gets

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Question: Bad to Worse

Friends,

It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.
 

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Best luck
PP
 

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I just finished a download that had some pretty nasty side effects. I am getting a pop up saying "It is recommended to update you antispyware protection to prevent data loss. Please install the most up-to-date antispyware for you" then an ok button. This isn't the only one, there are about 2 or 3 that seem random, none of which seem encouraging at all. Please help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:48:46 PM, on 1/26/2009Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20935)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\TVersity\Media Server\MediaServer.exeC:\WINDOWS\explorer.exeC:\Program Files\Unlocker\Un... Read more

Answer:pop ups and probably worse

Hi,Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Actually, this doesn't suprise me at all.I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!This is somewhat suicidal in today's digital world.That's why I want you to install one first!!* Please install Avira Antivirus: http://www.free-av.com/This is a free Antivirus.Perform a full scan with Avira and let it delete everything it i... Read more

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Ok my computer has been progressivly getting worse becuase before i wasnt able to enter my control panel becuase explorer would just crash. And now i started up my computer and restarted a couple of times and i cannot see my tool bar(the one with the start button) and my cousin is bringing my xp disk christmas.. what can i do in the meantime? oh and when i click my windows key it doesnt do anything.

Answer:it just got worse...

looks like a virus to me
what antivirus program are you using? and is it up to date?

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Question: Bad to worse

I posted a previous problem in regards to my computer shutting down at random and suspect virus. It seems things have gone from bad to worse in rapid time. I have lost internet connection, I open a program "regedit" and it closes, same with "msconfig" I cannot boot in safe mode. Suddenly all that was in my "connections" are completely gone, that folder is now blank. I know in the past I have tested your patience here but am throwing myself at your mercy once more. Sorry if this should have been posted with my previous question but I am unsure as to how protocol is.

btw forgot to give the basics.
Winxp
Medion computer.
should be current on updates.
again tia.
 

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Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.
I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.
I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.
About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."
Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.
This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:
click here
href
10-windowsstore/store-not-opening-in-windows-10-this-app-cant-open/c0de1565-9c33-4604-a1cd-b4ce18b72117?page=2&auth=1
10-windowsstore/windows-10-app-store-will-not-run-cannt-add-a-user/682d6bd8-39ae-4ee4-b0fc-c19027b44552?rtAction=1444233209744&auth=1
storeandappswontopenreregistering/
1-windowsstore/windows-store-app-not-opening-in-windows-81/9882357f-ae86-4e4d-ba37-209aa960063c

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Question: from bad to worse

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my router.my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

Answer:from bad to worse

I think you're already running a thread on this: click herePlease don't double-post.

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I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.
Thanks
 

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.
 

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Question: Bad to Worse.

Hi all,  So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters.  Any ideas? Or should I just send it in for servicing?













Solved!

Go to Solution.

Answer:Bad to Worse.

Hi kingofthering
 
If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.
 
If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.
Have a nice day!
Peter
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future
=====================================
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)
http://forums.lenovo.com/t5/General-Discussion/Dol?by-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/6...
http://forums.lenovo.com/t5/IdeaPad-Slate-Tablets/?IdeaPad-Tablet-Sound-Enhancement-Thread/td-p/7150

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Sorry to be such a bother but this problem is driving me bonkers!
Every turn develops into a new drama-here's the situation so far-

(1.) When I go to click on a program (any program) my computer either immediately or soon afterwards pops up a window that says "program error-process has already been exited-has generated errors and will be closed by windows. You will need to restart the program. An error log is being created." Of course restarting the process only sends me in circles-the same thing continues to happen-sometimes, obviously, I'm able to start the program but usually during the course of operation the "program error" window pops up and it's back to musical chairs again!
My system is, O/S Windows 2000 Pro, P4-1.6GHz 400MHz/P4FAN (P4-1600AR), Motherboard-D850MVL -MB Intel D850MV w/LAN, Rambus 256MB (2).

(2.) Now if I didn't already have enough problems I've apparently been infected with the Fortnight.E virus-it gets worse, in turn, I infected my ex-wife with the virus via an email (well, I'm sure you can imagine my situation-it would be better to have my nipples dipped in honey and dangled over a pool of hungry piranhas-she's pissed! Of course, the fact that the virus installed porno weblinks into her favorite file made matters even more unbearable-you'd think she was a nun or something! At any rate,
I have run a Panda On-Line AV-Scan-several Norton AV scans-SpyBot, Ad-Aware and SpySweeper-nothing works!
... Read more

Answer:Sos....from Bad 2 Worse!

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Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.

Demi

Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\sistray.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

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I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:47 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Softw... Read more

Answer:Please help! It's getting worse

it is:
browser modifier: win32/fotomoto
 

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Hi, I have been using PC tools for the last couple of years with no bother. However, when I wanted to put it on my laptop I lost the ability to access the internet. They told me (eventuallY) to reboot using my windows XP home edition disc. having done that I was initially able to access the internet, but I could not open links or download any thing, and now explorer won't open at all, I just get error reporting. Things have gone from bad to worse and I need some help.Thanks

Answer:going from bad to worse

sorry - spyware doctor

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Question: bad to worse

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more

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Question: Getting worse

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:56 PM, on 12/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ... Read more

Answer:Getting worse

hi, welcome to TSG.
you don't appear to have a firewall, even if you have a router you still need
a software frewall, downlaod the one from the link below!
Filseclab Personal Firewall Professional Edition

http://www.filseclab.com/eng/download/downloads.htm

http://www.wilderssecurity.com/showthread.php?t=92710
Download the pocket killbox

http://www.bleepingcomputer.com/files/killbox.php
Download A2

http://www.emsisoft.com/en/software/free/

update A2 and run a full scan.
*Download Cleanup from Here

http://www.stevengould.org/software/cleanup/download.html

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* run cleanup

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Ex... Read more

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I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
 
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

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 Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

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i now cannot access my e-mail since doing an update every time i click on the e-mail icon nothing happens its just blank, nutty norm again

Answer:its seems to get worse

What email icon?????????????

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Just a curiosity question. I found an old AMD K6 chip in a scrap computer.
I would like to know if it is better/faster than my "Cyrix Instead" with MMX?
Both I think are 266's and socket 7.......

It's for my first PC that is now used for solitaire and surfing the net...

And what steps, if any, should I do to swap them, if the K-6 turns out better?
 

Answer:Better/Worse? Two old CPU's for old PC..

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Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

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I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.
Thanks!
-Vanessa

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of HJT...new log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\iety.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\msbo32.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wscript.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system... Read more

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i think it has something to do with the 'DISABLE REGEDIT=1' line...how do it fix that??!?!

Logfile of HijackThis v1.99.1
Scan saved at 2:26:00 PM, on 6/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Alias\Maya7.0\docs\wrapper.exe
C:\Program Files\Alias\Maya7.0\docs\jre\bin\java.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Tablet.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Owner\Desktop\internet soft\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http:... Read more

Answer:hijacked...used hijacked this and a dozen other scanners...ran in safe mode etc.

You have no active AntiVirus!

Get the free AVG 7 install it, check for updates and run a full scan

AVG 7 - http://free.grisoft.com/freeweb.php/doc/2/
============

Go to the link below and download the trial version of SpySweeper:

SpySweeper http://www.webroot.com/consumer/products/spysweeper/index.html?acode=af1&rc=4129&ac=tsg

* Click the Free Trial link under "SpySweeper" to download the program.
* Install it. Once the program is installed, it will open.
* It will prompt you to update to the latest definitions, click Yes.
* Once the definitions are installed, click Options on the left side.
* Click the Sweep Options tab.
* Under What to Sweep please put a check next to the following:
o Sweep Memory
o Sweep Registry
o Sweep Cookies
o Sweep All User Accounts
o Enable Direct Disk Sweeping
o Sweep Contents of Compressed Files
o Sweep for Rootkits

o Please UNCHECK Do not Sweep System Restore Folder.

* Click Sweep Now on the left side.
* Click the Start button.
* When it's done scanning, click the Next button.
* Make sure everything has a check next to it, then click the Next button.
* It will remove all of the items found.
* Click Session Log in the upper right corner, copy everything in that window.
* Click the Summary tab and click Finish.
* Paste the contents of the session log you copied into your next reply.
Also post a new Hijack This log.
 

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Hi,
I have a customer who has a Compaq 7151wma which is running a problem plagued version of Windows ME.

My customer has the “Windows XP version 2000 Upgrade” and I am thinking of either upgrading or repartitioning the hard drive, formatting and doing a new install.

I am relatively new at computers although I have upgraded a few computers to Windows 98SE and am somewhat familiar with partitioning and formatting.

I am currently doing computer repair for a living in a small town in Mexico. This customer is very well connected socially and my reputation is riding on this project going smoothly.

First when the box says “upgrade” I assume it means I can do a fresh install on a clean hard drive not just run over the existing OS, is this correct?

Second I know this was one of the first versions of XP to come out, is it worth using? Are there better versions out now that make it wiser to buy the new version rather than go through XX MB of upgrades?

Is there any proprietary software on the Compaq 7151 wma that will prevent me from having a successful install if I were to format the hard drive?

I have used the Windows XP upgrade advisor and it reports this.......

HARDWARE THAT IS INCOMPATIBLE OR MAY NEED ADDITIONAL FILES-

Hard disk controllers - USB Optical storage Device (not currently present)
USB to ATAPI Adapter (not currently present)

Network Adapters - Wan Miniport (ATW)

WDM Modem Enumerator - Intel 537 Data Fax V.90 Modem

SOFTWAR... Read more

Answer:Bad Win ME to worse WinXP?

well you should probably ask the guy whether he wants it formatted or not but you should probbably uninstall ME, then install XP because Win ME has a lot of bugs
about 2 hours before i posted this i installed a backup of XP (from upgrade CD) and it only required me to put in the 98 CD for the time it needed to verify that i have an existing operating system, from there i had to replace "C:\Windows\System32\hal.dll" (copying from the Backup XP)
if you really prefer not having ME first just run the upgrade and it should prompt you for a Windows CD of previous Version

as for the errors they may or may not cause faults when you actually install XP but Drivers can always be a big issue with XP

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Got a PC here that the lights on the MOBO come on, when you hit the power button, it clicks like it should, the green light comes on, but when you release the button, it goes back off. Initially I thought this was a PSU problem, but now I'm thinking maybe the power switch itself.

Answer:PSU, switch, or worse

Check the front panel header, to make sure the power switch wire is connected properly.

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first off, im not the most computer illeterate but i know some stuff so plz bare with me.

i keep getting the blue screen of death probably about an hour into my computer startup. doesnt matter what im doing wether a game, net, chat, etc. i wish i could tell you what it says on the blue screen but it only flashes for about a second or two.

what i can remember are a bunch of zeros or numbers and the 'fatal error' at the bottom of the paragraph. then my computer restarts.

when my computer boots up, a voice comes on saying "System completed power-on self test, computer now booting from operating system". but now every once in a while it says "System failed memory test, computer now booting from operating system".

i know i had to delete a bunch of stuff off my C drive because i kept getting alerts that i had no space but even when i did delete programs, it didnt seem like it was making any room on the C drive.
I have Adware 6.0 and almost everytime i do a scan, the same files come up as infected and they're always .DLL files too. then i quarantine but when i scan the next day the same files come up as infected again.

thats all the info i can think of. somebody plz help because this started out with the blue screen about once a week and now its once every hour. HELP ME
 

Answer:Problem getting worse! PLZ HELP!

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http://www.bleepingcomputer.com/forums/topic400223.html

My problem with the computer just gets worse. The browser gets redirected. I can't load IE. The computer is running very slow. Any help would be appreciated.

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Sorry to make another thread... but I think my computer is seriously in trouble. Everytime I click on my documents folder.. my computer refreshes itself and closes everything. So now, I cant even access my documents. I ran every scan possible and nothing is working. What's there left for me to do?
 

Answer:My problem got worse..

You need to reply to this thread: http://forums.techguy.org/malware-removal-hijackthis-logs/774556-spyware-keeps-coming-back-log.html where you are being helped.

Please do not start new threads for the same problem.
 

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I posted two days ago but had no replies, so I'm back. (I value the expertise on this forum!) Our system is getting slower and I'm blocked from deleting temp files/cookies, among many other issues. Could someone please look at my fresh HijackThis log and advise me? Thank you!

Logfile of HijackThis v1.98.2
Scan saved at 11:57:04 AM, on 9/16/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\NISUM.EXE
C:\PROGRAM FILES\NORTON PERSONAL FIREWALL\CCPXYSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SOFTWARE UPDATE\HPWUSCHD2.EXE
C:\WINDOWS\SYSTEM\HPZTSB09.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\DIGITAL IMAGING\BIN\HPOTDD01.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\LVCOMS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\MY DOCUMENTS\HJT\HIJACKTHIS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\M... Read more

Answer:It's getting worse - fresh HJT log. Please help!

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First phishing and now something called pharming which apparently clones the url frpm dns servers and when you type in the url of the site you want to get to, it redirects your private info to these buggers/criminals etc. can't find a suitable description that is sufficient to demean them. Any way, just read this this in Cnet. What do we have to do to protect ourselves? I guess its up to the ISPs and site Hosts now.

Answer:Warning worse to come!

I wonder whether Microsoft's new version of Internet Explorer 7 will offer some protection against this, when it's finally released?

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Hi, everyone....
A couple of weeks ago, someone overseas used my credit card number to buy themselves a free train ticket. Since I don't do much (and usually through PayPal anyway) Internet purchasing, there is only one other direct way they could have gotten it - by hijacking my Internet connection. (I could be wrong about this, but it's what I think anyway....)

I use AVG, but after this, I also installed Avast, which I allowed to do a full system scan. It found 4 Trojans on this system, all in the System Restore areas. Naturally, I deleted them.

Prior to this, I was having problems with MSI programs not loading right. After I scanned and got rid of a couple of viruses and those Trojans, this problem seems to have gone away. (In the midst of this, I also upgraded the system to SP3, which could have corrected the MSI problem anyway - no idea.)

What the system is doing now is breaking as I type, which implies that something may be making screen-shots in the background, and transmitting whatever to whoever is watching. This bugs me - what would be helpful is a raw logger that tracks everything transmitted or received via the Net, but I haven't seen such a tool for Microsoft. In Linux, sure, but....

System: 2.0 GHz HP Pavilion 533w, 512 MB RAM, Two 60 GB HDDs, USB 2.0 500 GB HDD, XP Home w/SP3, AVG, (Ad-Aware, Avast)

Here's my HijackThis log file:

---

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:23:56 PM, on 9/23/2008
Platform: Windows X... Read more

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is there an easy way to stop these pop ups invading my computer every time i go on to amazon to look for something, windows 7

Answer:pop ups getting worse from amazon

Have you enabled the inbuilt PopUP blocker in your Browser? and do you have an additional AdBlocker for your browser?

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Hi,

I'm experiancing some very strange behaviour with my Asus V9280S-TVP and WINXP. If I load up a game or any software that's in any way graphics heavy my system performance decreases steadily, strange patterns start appearing on buttons and lables, textures become distorted and discolored, and then a drop out to desktop with an error message stating that "Windows has recovered from a device failure, blah blah". Screen resolution is set to something very low and color depth looks like 8bit or lower color. Shortly after the displaying of this message the system becomes unresponsive and I must power down(not much of a recovery). This problem takes a variety of differant time to manifest itself depending on the game. If I restart the system immediatly as the POST screen ticks over I can see out of place characters and similar graphics error to my ingame ones. However if I wait a few minutes before restart this does not occur and system starts up fine and runs fine untill I decide to try out another game or even 3dsmax. I've pretty much tried every driver there is for the card and found the vast majority of them actually decreased the performance of the card even further than the performance with the inbox driver (v31.40).I suspect overheating but I'm not sure if these problems are symptoms of overheating. I have considered redoing all the thermal connections to headsink with new thermal paste, but I've decided to put it off untill I get an opinion as the heatsink ... Read more

Answer:Overheating or Worse

have it being doing that before as well?

or u have just installed the card?

try newest version of forceware
2: if still doesnt works, some transistors might be faulty.

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My wife was on pintrest this morning and an alarm went off and a pop up came up saying our IP server was hacked and something about drivers, to call a phone # for Microsoft support. she called gave over control to the computer to the women on the phone. My wife was informed we had 2000 threats that we should take it to a Microsoft store where they will send it out for 400 $ or she can fix it on line for 2oo$. How bad of trouble am I in ? Thanks John
 

Answer:Help I maybe hacked or worse

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I have two PS3s in my house and a few months ago, they started to lag and disconnect altogether when we played at the same time. I thought it was the router, a Netgear, so we bought a new one, a Linksys. It was still lagging, so we decided to upgrade from TWC's Road Runner Lite to Road Runner Turbo. Of course the upgrade meant I had to upgrade all services and am now paying $60 extra. It didn't get better, instead, it's getting worse by the day. There is NO way to play the PS3s together now, it lags too bad and will disconnect quickly after. We called the router support and their advice didn't work. We bypassed the wireless aspect of the PS3s and plugged the ethernet cables directly into the router and it still lagged. So it has to be something with the ISP or the modem.

Now if I play the PS3 with the ethernet cable directly from the PS3 into the modem, which is the only way it won't lag, it dies after a few minutes and the modem doesn't send signals. That means my digital phone won't work and my Internet won't work. I unplug it and wait, blah, blah, blah. The only way I can get it to work is if I unplug the MAIN cable from the splitter, which means no cable TV and plug it directly into the modem. That doesn't even solve it, it STILL LAGS! It never lagged before a few months ago, we had two PS3s online wireless and we never had a problem. I called my ISP, Time Warner Cable, and they can't speak English and only say to unplug ... Read more

Answer:Lag, worse lag and disconnects

6 more replies
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Doesn't do anything when I press some links unless I reload a page and try again, when scrolling on image heavy sites, the screen blanks out and then a portion of the page (website title or corner of an image) multiply across the screen before edge closes or reloads the page, also in general just closes itself whenever, and the keyboard is slow to open or do anything. I Haven't downloaded anything and always clearing cache and data, it still seems to happen more over time.
Running build .164 on mobile if that's any help.

Answer:Edge is worse than IE

Im on same Build as you do. And Lumia 640 LTE, i had no issues with the Edge browser, and Edge is my Favourite tho. What is your Lumia Model?

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Using Windows7 and IE8 32-bit I am constantly finding that the program stops responding and I have restore the last sesion, or worse still start again. Happens on both my home PC and my office PC, so its not the PC at fault. For example, today, trying to post this discussion took 8/9 restarts.
Anyone else experiencing problems?

Answer:IE8 problem - is it getting worse

This issue may be caused by some 3rd party add-ons that you may have installed on both of your PC's. Try reseting the IE settings to disable add-ons:
Close any IE or Windows Explorer windows that are currently open.
Open a new IE window.
Click the Tools button, and then click Internet Options.
Click the Advanced tab, and then click Reset.
In the Reset Internet Explorer Settings dialog box, click Reset. When Internet Explorer finishes restoring the settings, click Close, and then click OK.
Close IE. (The changes will take effect the next time you open IE.)
After that, please open IE again to verify if the issue has been resloved.
If this doesn't help....
Can I suggest that you try another browser such as Firefox to see if the problem still occurs.
You could also try rolling back IE8 to a previous version.

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Question: Worse Virus EVER!

I am running Vista on my HP Pavilion e9150t and got a bad virus. I logged onto my computer and all my picture files are there and I can access them, however, when I go to save them onto thumb drive etc. everything is shut down. My internet is wiped out, as well as my Dvd drive. It will not let me open or send anything to my thumb drive, external hard drive or bluetooth. I can still use my camera cards though.

My Avast has been shut down and so has my security center. It wiped out Spybot and hackthis, Malebytes still scans (unsuccessfully). It will not let me boot in Safe Mode of any find. Firewall is shut down too.

This is one of the several error messages I get. "the dependency service or group failed to start"

I back-up my files once a month, but have about 100 pictures that have not been backed up and I have to try to save them. Please help!
UPDATE: Malware bytes completed a scan and this time found 2. They are Malware.Generic (file) and Disabled.Cryptsvc (Registry Data)
 

Answer:Worse Virus EVER!

You'd be best posting this under the Security & HJT section mate. Use "Report" at the bottom of your message and somebody will move it for you.
 

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Please can someone give me EASY CLEAR instructions how to get rid of this data miner..i am running windows xp and bullseye used to just open a web page..numerous times...however now opens a small window on every page I open as a layer over the web page i am trying to view..please adivse thank you,,,,

Answer:Bullseye..getting worse

click here

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So my computer seems to have this trojan. All google/yahoo/etc. searches gets redirected to ads. I've read around and yesterday i ran a full scan using Malwarebytes' Anti-Malware which took 8 hours and if found 4 files but did not take action. Today i am still trying to fix the problem but Malwarebytes' Anti-Malware nolonger loads up.

It will not let me view antivirus software websites aswell as basically any place that would help me fix this problem, ie. techguy.org, i am using my noninfected laptop atm.
My infected computer also will not allow me to download programs suggested, ie. hijackthis, combofix, etc.

I fear the problem has gone way to far and the only way to solve it is for a full on reformat. I even tried downloading the file on my laptop and transfering it over by flashdrive, but after double clicking the file (hijackthis) it does nothing. Will not load up along with Malwarebytes' Anti-Malware.

Please help!!
 

Answer:go.google.com.....but worse..

bump

Can someone check out my thread and help me out?

- Did a scan with eset and trojanhunter, both found nothing. Scans run under quick and full and also in normal mode and safe mode.
- Google searches opens new tab (FF3) and redirects by go.google.com to advertisement.
- AV websites such as norton, mcafee, etc do not work (blocked by trojan).
- Previously installed software like Malwarebytes' Anti-Malware has stopped working as time goes by (work of the trojan?).

Someone suggested http://siri.geekstogo.com/SmitfraudFix.php to me, but it always gets an error and unexpected program termination when it is double clicked.

I am truly lost and really would like some help with this problem, it just gets worse the longer its been.
 

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There is an ongoing study out now about the use of technology and the impact it has on the human condition. Always being available, whether it is through IM's or Email os TXT messaging, is a major source of stress... And IQ lowering. For people who spend all day on the computer, messaging peopel and emailing people, their IQ lowers (approimately) 10 points. To put that in perspective, smoking pot only lowers it 4 points.

This is for all you people out there who say that smokign weed is the worst thign in the world, but you spend all day in front of the computer. Bunch of hypocrites.

Stoners: 1, You: 0

http://www.sfgate.com/cgi-bin/articl....TMP&type=tech

Answer:Technology worse than pot?

I don't say smoking pot is the worst thing in the world, I just don't do it. Little would change with the legalization if it. Its not like they strictly enforce the marijuana laws now. Also, it is talking about using instant messaging services and email while on the job...not merely using the computer a little too much.

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Very recently removed "Security Tool" virus but now have contracted sdra64.exe, know how to delete it, but the problem has got mysteriously worse.
When logging in on Admin(or any) account, it logs me straight back out, how can I get my windows XP to stay logged on, long enough to solve the problem? (It logs me out a second after I log in, even in safemode)
I can't run it with the command prompt because I can't GET to the command prompt otherwise I'd use it to get to the system restore screen, help?

Answer:Sdra64.exe gotten worse

Hi,

Please do the following:


I hope you have acces to a PC that can burn CD's



We will need to make a BOOT CD

Print these instruction out so that you know what you are doing.

Two programs to download

First

Please download ISOBurner and save it to your desktop. This program will allow you to burn OTLPE.ISO to make a bootable CDDouble click the ISOBurner set up icon to install the program, from there on in it is fairly automatic.
There are Instructions for the iso burner here if you need them.

Second
Download OTLPE.iso save it to your desktop. Now burn OTLPE.iso to a CD using ISO Burner. {NOTE: This file is 292Mb in size so it may take some time to download.)
When downloaded double click OTLPE.iso > this will then open ISOBurner to burn the file to CD

Reboot the infected system using the boot CD you just created.
Note : If you do not know how to set your computer to boot from CD follow the steps here
Your system should now display a REATOGO-X-PE desktop.
you will find an icon on the desktop called OTLPE > Double-click on the OTLPE icon.
When asked "Do you wish to load the remote registry", select Yes
When asked "Do you wish to load remote user profile(s) for scanning", select Yes
Ensure the box "Automatically Load All Remaining Users" is checked and press OK
OTL should now start. Change the following settingsChange Drivers to SafeList

Press Run... Read more

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Hi To All!
I'm having some difficulties trying to reformat my friend's computer...she is currently running Windows NT which hasnt run properly from it was installed, we are now trying to install Windows 98.
I managed to run FDisk and deleted her non- dos partitions and NTFS but it will not allow me to format C: it keeps telling me bad command or file name at A> prompt
Can anyone help!
 

Answer:clueless and getting worse!

10 more replies
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I am having a problem with the Laptop An hp g7-2269. it does not boot up with the battery in and it will not charge the battery. It will however boot up and be fully functional if i remove the battery and plug in ac adapter. i can however replace the battery when it is running and it runs fine but still doesnt charge. uefi diagnostics battery test freezes when i try to run it so i get no information there. and the hp software battery tells me nothing either it just says that the battery or the charging adapter could be bad or to take in to see a hp specialist. my question then is can it be possible that its just a bad battery?

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Hello... my sisters computer is totally messed up..

everytime I scan with adaware my sisters computer crashes once it finds something in the system32 folder, I managed to cancel the scan before it crashes and saw the name winfixer pop up in files found right b4 it crashed....

I also keep getting popups on her comp saying "your computer may be infected with blackworm virus!" and then it takes me to a antivirus site that wants me to buy thier stuff....

here is her HJT log...


Logfile of HijackThis v1.99.1
Scan saved at 10:05:08 PM, on 2/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\snmp.exe
C:\windows\Explorer.EXE
C:\windows\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\AOL\1139284886\ee\AOLSoftware.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Messenger\msmsgs.exe
c:\program files\common files\aol\1139284886\ee\aim6.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\windows\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe... Read more

Answer:Winfixer? or something worse?

Hi and welcome to TSF

I'm Jet Ian, and I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible. Please be patient with me during this time.

We also recommend that you Subscribe to this thread so that when I or the other experts replied, you will get an email notification. To do this: Click on then and make sure you set it to Instant notification by email.

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I have several issues and am completely perplexed and need direction and your expertise badly.
 
Vista Home premium, 64 bit....SP 2.
AVG ...detected nothing
MBAM..nothing
SuperAntiSpyware took an hour to removing 256 threats...usually takes 1-2 minutes.
 
Issues I am having.......
  * connecting to some/not all websites in IE.  Can connect to them in Google Chrome which I used out of desperation as I have it downloaded but never use it.
 
  *occasional 502 errors when clicking on a topic
 
  *back button is blocked by constant facebook/twitter plugin.
 
  *Windows Mail was wiped clean, and can no longer connect to server.  Yet it left my contacts in Mail intact.
 
  * slow and at times nonresponsive to some websites, especially Yahoo.
 
I do have a clean laptop (which does receive my Windows Mail) for backup use and research.
 
My computer knowledge, well I can follow directions pretty well.
 
My Windows Mail I am not worried about at this point, am trying to work with Verizon to restore it, but wanted to list everything I could remember.
 
Any help will be greatly appreciated.
 
Mike

Answer:Various symptoms and keeps getting worse

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-se... Read more

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When I ask for Dos Prompt, the machine shuts down. A friend was given a Dell "Dimension E520" running XP Pro, desktop computer by his boss. Their business was replacing some older machines and giving the old machines to some of the employees. My friend has a very old CAD program called Anvil. It is a Dos program. It fits on a floppy disc. He has been using Anvil for many years an would be lost without it. He asked me to look at the machine to see if I could figure out why his Anvil program will not work. When he tries to run the executable, the machine shuts down. I thought perhaps the executable was corrupt. After a few hours of trying to make it work, I thought maybe if I started with a Dos prompt, I could get the executable to run properly. That's when I discovered that the machine will not provide a Dos prompt. The request causes the machine to shut down. I am at a loss. Can someone offer some help with this? In the "safe mode" the dos program works fine.

Thanks for looking,

Roger

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Thanks in advance for your help and your valuable service to the community.

I picked up a nasty virus / malware recently and have tried to use McAfee and several Malware removers over the past 3 days to no avail. Everytime I seem to make progress something new emerges.

This started with the Antivirus 2009 Pro Malware taking over. It changed my file associations so I couldn't run any .exe's. It even removed the View Folder Options menu so that I couldn't re-associate the file extensions. Fortunately I was able to logon to the adminstrator logon and fix that issue.

I tried to do an XP repair but was unable to when the application couldn't recognize my administrator password even though I can log into the admin logon with that same password. I then ran Macfee, Spybot and Malwarebytes Anti-Malware. This seemed to clear up most of my problems although I noticed a prior issue of still having one or more iexplore.exe processes running even though I didn't have an IE browser open.

Sure enough the next day I suddenly was unable to connect to the internet.
I finally found your forum and started to follow your proceedures for cleaning.

I was unsuccessful in running several of the procedures. I have found that my DHCP Service will not start and gets the error "Error 1075: The dependency service does not exist or has been marked for deletion". When I try to look at dependencies I get the error "Win32: Access id denied".

He... Read more

Answer:Problem Getting Worse

What OS are you running?
Did you try getting into safe mode and doing a system restore to before this started?
Did you try renaming the programs, running them in safe mode, or changing the .exe extension to .com?
Did you disable your AV and AS programs before running any of the scans?
 

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Question: Bsod got worse

Hello, my laptop is not turning on after this error. I used to see this error almost every other day. I thought it's nothing serious.. I even don't see any battery light (on laptop) when I connect it with the charger. I really don't understand what's the main problem.. I bought the laptop 9months ago. I can't say if I need to change the battery. It's aspire v17 nitro. One last thing I want to add is I'm having this error after upgrading to Windows 10 from Windows 8.1. Please someone help me

Answer:Bsod got worse

Hi Zarminaehsan,

This sounds like a bug due to the upgrade.
I suggest to perform a clean install and let me know how it goes.
Windows 10 - Clean Install - Windows 10 Forums

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A few weeks ago I let a random person from this video game I play (Diablo 2) into my computer using team viewer 9. He said he was going to help me set up a bot to run the game..well he installed something alright.. I had no idea what it was that he put into my computer and I can't find it now but he was able to take my password that day after he told me to relog into Diablo 2 but at that point he was still in my computer so I figure once he was out i might be safe.
I ran malware bytes, avg antivirus and spybot search and destroy, I thought I got rid of any key logger that he might have installed and began using my computer regularly again. Nothing happened over a period of two weeks however just last night I saw him in the game(Diablo 2) and he was laughing about private conversations I was having with my girlfriend... So he is obviously still in my computer and has seen soo much information such as all my passwords for every website I use, where I live, my debit card number and etc.
I would just reinstall windows 7 altogether but I had a friend "build" my computer and this dude didn't even install a CDROM!! And I guess he used a bootleg version of windows even though I had the windows 7 cd?!?
Any ideas what I can do... Should I just throw away my computer??

Answer:I've been key logged or worse!!

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Ransomware is about to get a lot worse, by holding your operating system hostage






Now cybersecurity researchers warn that new ransomware features could make life even worse for victims. Rather than just encrypting key files, ransomware could soon infect a computer to such an extent that the only two options available to the user would be to pay, or to lose access to the entire system.

According to the Malwarebytes State of Malware Report 2017, we're likely to see more variants of this type of ransomware, which is designed to modify the infected computer's Master Boot Record, the part of the system which controls the ability to boot into the operating system.

Once modified in this way using malicious code, the system will boot into a lock screen set up by the malware, demanding payment not only to decrypt files but also to restore access to the main operating system. The inability to do anything with the system aside from viewing the ransomware note will only give victims two options: pay up, or have their system wiped completely. It's likely to make ransomware an even more appealing avenue of attack for cybercriminals.



Ransomware is about to get a lot worse, by holding your operating system hostage | ZDNet

Answer:Ransomware is about to get a lot worse

Assuming I have back ups of all my files, can clean installation solve the problem?

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Ok I have several computers the one I am having a problem with now is a family computer used by me and my husband.
My AVG is saying I have a cryptor infection and that was four this morning tonight it is a whole list I downloaded Stopzilla but that did not really do anything.
I have no idea what Hijackthis is and am nervous about trying anything else without guidance.
Thank You!!!
 

Answer:Help... it is getting worse by the minute

I did the hijack this figured what the heck
 

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Ok bear with me as I try to explain this.

-There was a power outage in my area and my computer restarted. After restarting it would hang at the Windows loading screen with the blue bar, and it would stay like that forever.

-I went into safe mode which works fine and tried a system restore to an earlier date, and still wouldn't load.

-Went back into safe mode and it said Restoration Complete. Ran msconfig to do a diagnostic boot...still no luck.

-Ran chkdsk /r using Recovery Console, said it fixed the errors but still hangs at the same screen. Ran Samsung HD utility and detected ECC errors.

-Tried to do a Repair Windows installation using an original Windows cd, so it was SP1 when I had SP2. I tried a Windows XP Pro SP2 cd but there was no repair option so I went to my original, which was Home.

-Through the install there was a few errors such as COM+, directdb.dll, inetcomm.dll,msoe.dll and wab32.dll. I clicked okay with all of them and installation completed fine.

-After restarting, loading would be REALLY slow, and actually wouldn't go past the wallpaper. I checked task manager and explorer.exe isn't even there.

-Went into safe mode, which was super slow as well, and same thing with the no icons. Ran safe mode with Command prompt and opened system restore, only to find no restore points.


I am now at a loss as to what I should do.
Any help guys?

Thanks

Answer:problem that keeps getting worse

Got my hands on a Sp3 Windows Home cd, and got it to the Installing files screen where it shows a Do you wish to install this non verified SoundMAX HD audio driver, and it freezes.

This is TERRIBLE.

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I have a friends computer that won't allow the internet browser to function properly and won't play youtube videos. I noticed the following in the task manager: (refer to screenshot060, screenchot090). In which the things that look a little fishy like csrss.exe I try to close them and it comes back as access denied. When I restart the computer it says "Unable to set hook?" with an Nvidia header.  Any help will be much appreciated!![recovering disk space, attachment deleted by admin]

Answer:Virus or something worse?

Sorry I ran out of room on the OP. Also sorry for the size I would use an image host but the virus(s) won't allow it.[recovering disk space, attachment deleted by admin]

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Hi everyone. Let me say in advance, thank you for your time and consideration.

This afternoon I started the Malware Removal Guide (MRG) . Just finished. <sigh>

Anyway, I now have more processes running than ever before; my computer is even slower (didn't think that was possible, lol). It all started because yesterday anytime I tried to print a file it froze my computer. And in general it was running super slow. I restarted the computer several times to no avail.

Today I noticed that a program called wuauclt.exe was sucking up memory. I ended the process (if I hadn't I wouldn't have been able to follow the MRG).

I'm nearly at the end of my rope. I can't do my work without my computer. I could just :cry I backed up my entire C drive on an external hard disk last night. If I have to wipe it all clean and start over, I can, but I'd really rather not.

I have no ComboFix log because it never finished. I let it try to start up for over an hour and final had to kill the process; I never got to anything but a little box in the center of my computer saying it was starting ComboFix and I'm pretty sure that just starting the application should not take that long. <sigh>

Anyway, here are the rest of my logs.

Again, thank you for your time.
TF
 

Answer:Things just seem to be getting worse :(

Today I noticed that a program called wuauclt.exe was sucking up memory. I ended the processClick to expand...

That's windows updates.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:





R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com?o=14196&l=disClick to expand...

After clicking Fix exit HJT.

Now download The Avenger by Swandog469, and save it to your Desktop.


Extract avenger.exe from the Zip file and save it to your desktop
Run avenger.exe by double-clicking on it.
Do not change any check box options!!
Copy everything in the Quote box below, and paste it into the Input script here: part of the window:




Files to delete:
C:\Documents and Settings\Faculty\Local Settings\Temp\42.tmp
C:\Documents and Settings\Faculty\Local Settings\Temp\43.tmp
C:\Documents and Settings\Faculty\Local Settings\Temp\EAD1.exe
C:\Documents and Settings\Faculty\Local Settings\Temp\EAD1.tmp
C:\Documents and Settings\Faculty\Local Settings\Temp\EAD6.exe
C:\Documents and Settings\Faculty\Loca... Read more

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Kept trying to power up the computer-see latest posts:   http://www.computerhope.com/forum/index.php/topic,87693.0.htmlAll of a sudden the motherboard started to power up, and the chip that reads "Nividia nForce" next to the graphics card started to smoke.  Shut down the system.Not good. 

Answer:Ouch---When bad goes to worse

The good news is we have a new suspect!  Sorry about the vid card.

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3 days ago when i visited a questionable streaming site my pc got infected with malware. After the infection i could not open any programs. In safe mode i scanned with my AV Kaspersky and malwarebytes: noumerous infections found and deleted.

But now still when my pc is idle, the cpu runs at +- 23% (4 gb processor ). I read in the log the it may be a possible MBR rootkit infection, tried to fix this with windows boot disk: recovery console: fixmbr, fixboot. But no succes. (i have this proces on and off running 2% of cpu: Isass.exe)

the logs of the cleaning procedure are attached.


any help would be greatly appriciated,
Memphisto

BTW let me know if you need that last log.
 

Answer:Which one is it??? MBR, sasser, worse?

We still need the C:\MGLogs.zip --> from running the C:\MGTools.exe.

Also, download TDSSKiller from Kaspersky to your directly onto your Desktop
Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor. )
Allow the application to run if prompted by Windows or any security programs you have installed
It will start the scan and run rather quickly and will notify you of whether anything is found or not.
Follow the instructions to delete/quarantine if asks you what to do when if finds something.
Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

 

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 Hi,I own a E1-570G. I bought a new set of ram : HyperX Impact So-dimm DDR3L 1600MHz 8GB (4gb x2)The problem is that i noticed that the performance of my pc got a lot worse.My fps dropped to 30 fps from a 120 fps ( in league of legends)I'm sure that my nvidia geforce 720m is active when i play...but i can't explain the drop of fps 













Solved!

Go to Solution.

Answer:Hi, can someone help me? new ram = worse performan...

I own a E1-570G. I bought a new set of ram : HyperX Impact So-dimm DDR3L 1600MHz 8GB (4gb x2)The problem is that i noticed that the performance of my pc got a lot worse.My fps dropped to 30 fps from a 120 fps ( in league of legends)I'm sure that my nvidia geforce 720m is active when i play...but i can't explain the drop of fps 

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Question: Worse product ever

I spent $400+ on my Acer Aspire V 11 touch and I couldn't be any more disappointed in this product. My space bar doesnt work unless i press on it hard and directly in the middle of the bar which is irritating and time consuming when im trying to write an essay or along email or message. My touch screen barely reads my touch and sometimes does the opposite of what i try to do. I tried to download the free windows 10 upgrade onto my laptop and it gets almost to the end of the download and tellsme there is an error in the download and it cannot be downloaded. my store on the laptop where im suppose to be able to download gameseither doesnt load or when it does load and i try to search a game it doesnt even work and just loads forever to try and find the game ive searched for and it doesnt ever stop loading i tried to contact someone directly but of coursei get put on hold or hung up on and the live chat option doesnt load on my lapto, shocker. i am a AppleProduct advocate but ive heard so many good things about acer so i tried it out.i loved the fact it was a touch screen and was apparentlyfast buti wish i had never bought this laptop. it was a waste of money and i tried to get mymoney back for it but because i boughtit on sale they wouldnt do it. i also tried to see if i could trade it in for a tablet instead but that was out of the question. i got told i have to buy the new product i want and keep the laptop or try to sell it to someone. but no bo... Read more

Answer:Worse product ever

Sorry to hear your having problems. I can understand your being upset. Sadly with everything there are lemons. Now why the company you bought it from won't let you trade or return it is where I would be upset. Unless it was bought as a return/refurbished sold as is then sadly it's one of them things lesson learned. Sounds like the keyboard may have something stuck under the key. The good thing is there are always usb backup keyboards to be had. I have one on one of my Acer Ones because my wife was hard on her laptop and have missing keys that I use. Soon I will have a replacement. Until then I will use the usb one.James

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Old, OLD Sony Viao.. been a great workhorse...Problems started with it not booting into XP unless it rested overnight! (Just like me I guess) Real problem is that I need this machine badly to teach classes.
I uploaded all the new drivers on Sony site.
. As long as I use it in the morning it boots.. EXCEPT now the keys are producing errors. Not all, just some.
One forum mentioned problems with bad memory. I have sent for a Memtest disk.. hope that will help confirm.. If so, its a doable fix.
Sony doesn't seem to have a keyboard driver .. I updated drivers for Processor, and Bios.
Any other suggestions??
I don't want to buy a old XP laptop but that may be my only choice.
 

Answer:Many problems, getting worse..

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I am runing Windows ME operating system.Ever since a friend messed about with my computor (took files out moved some around) to try to help it run smoother, it has never run right..PROBS>>>When I switch the computor on I get an unusual start up sequence..Black screen, white words, headed Micresoft Windows Millenium Startup Menu.I an given 1-6 options and a timer is running 30seconds. If I let the time run out, it carries on as normal. The desktop opens as if all is well BUT ... I have Norton Systems Doctor that is very ill as it does very little. It just says things like Norton Intergrator could not initialize the currant class ect ect..an other things ...The screen freezes for 25 -30 seconds every few minutes sometimes but it can be ok for 30 mins...When I click on Launch Outlook Express, a dialog box tells me it cannot be started because MSOE.DLL could not be loaded...I have no sound what so ever from anything....The internet runs fine BUT ..I have no MSN Messenger or Hotmail...I have tried to run msnconfig from the run commandbut a dialog box pops up stating ...msnconfig cannot be found ... an I writing this in correctlyAlso System Restore will not restore anything, I have tried a number of dates...Should I put in the Recovery Disk or is this a last resort or am I there already ....I will check back every 20 mins or so...ThanksDerek

Answer:Problems now worse ..please help.

Well, for one thing, the command you are looking for isMSCONFIG

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I have a Toshiba Satalite laptop (from around 2001) running Windows XP Pro. I bought it 2nd hand. About a month ago, we came down with a few viruses because my Windows Live One Care subscription ran out so I was naked for awhile...a friend bought Webroot, after installing program...within a couple of minutes every thing was back to good. Within 2 weeks, Total Security was making more of a mess than ever. So much so that I uninstalled Webroot and figured I would go with CA security suite only for it to load with errors, therefore it wouldn't do anything...Now it will let me connect to the internet but if I try to access my e-mail it says access denied. I am wondering if I am going to have to erase my hard drive (which might br harder than anything I've thought about doing. I have another computer that I am using for now but it's very slow! Can I download anything, put it oin a disk and run it on my laptop to clean it up? I don't know how to go about erasing/ (re/formatting). I have a disk that I made that says back-up from 2007. Would that have all numbers/files neccesary as I didn't get an original disk. I also found a 'registration number' file...Any and all help will be greatly absorbed.   

Answer:2nd time is far worse!!!

do you have your xp install disk and cd key?if not do not reformatdo you have anything important on it?did you try malware bytes super anti malware?also try avria and or AVGp.s. i am tring to use free soultions()

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My PC is having multiple issues, even after trying the R&R scans. Only SAS and Malwarebytes completed without any issues. The last scan, MGTools, ended with a blue screen. Combofix never started the scan portion, even after waiting 3 hours. Root Repeal seemed to finish, but came up with a message about an inaccessable memory block and then the computer shut down.

The current problems I'm having: Google redirect (IE); Hard drive errors (last one was right after power on); programs not opening over time; almost all files on computer are hidden; message about corrupt files in recycle bin (even though it's empty); volume doesn't work; some file on my desktop called "settings.dat" that was created today and, according to it's properties, opens with daemon tools pro.

These are the only logs I have. I'm not sure what the MGTools log will show after the blue screen incident. If there is any step that may seem like I missed it, trust me, I did everything I my PC would allow me to do in its current condition.
 

Answer:Need help! Computer going from bad to worse.

Also, Combofix started off by telling me that ESET antivirus was running. That can't be possible since I uninstalled it right before I started the R&R cleaning.
 

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I have succesfully removed viruses in the past, and have been able to use system recovery to get around an issue not too long ago, but now I have some periodic issues causing my PC to run slow at times and even giving me coniptions with opening some programs. I cannot use Mozilla because of a ruined proxy server setup, I have to go without a proxy for Internet Explorer, and my Malware Bytes program is hit and miss. (Sometimes it opens and scans, other times it gives a failure message and I have to reload it.)

Bottom line: I got stupid and visited some sites, where my SpySweeper proteced my PC, but I got hit bad going into a site for my daughters animal husbandry class. (My wife and kid watched as a photo download of a giraffe crashed the whole deal and locked me out of Mozilla.) This time System Recovery did not help, so as mentioned, I reloaded IE without the proxy sever option and have been cruising along at an OK pace until just recently, where sometimes sites take FOREVER to load and I cannot always get Malware Bytes or Hijack This to work properly or show any issues.

If I clean everything out each time I start using the PC, it works fair at best. Any ideas??

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Trying to help someone who needed to get on the net in a pinch, I put Zone Alarm on his laptop. It immediately caused slow downs, and wouldn't let me remove it with it's own uninstall because it was a demo. So, I used add/remove programs. Then I went to the ZA site and found out what might remain in the registry, searched for it, it wasn't there.
The whole system was paralysed. I used Advanced System Optimizer to clean the registry, and then the programs would work, but both startup and shutdown took about 8 minutes. I tried reinstalling ZA with my own reg code, just so I could do another uninstall, using the right tool. I did that, but there was no improvement. When I tried starting in Safe Mode, I got a screen saying something was "stuck" and was directed to a bios page. Here was my biggest stupidest mistake: I said restore default bios. Dumb, dumb dumb!!!
After that, it would boot (still 8 minutes), but do nothing. I mean, I couldn't click on a thing that would work. I have no start menu...wait, it just came up, it took about 10 minutes!
What can I do? He has important data on here. I can't just wipe the disk! Is there a way to put the bios back to where they were when I clicked "restore default bios"????? Does that even matter? If I can get the programs to work again with ASO, is there another way to get startup and shutdown to work? Have I ruined everything?
Seriously, I'm shaking...please help if you can!!!
 

Answer:Worse and scared after ZA!!!

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hey all, I believe my house could qualify to be in the most stone-age technology section in the world. I'm suprised I can get electricity for christ sake. The BEST I have ever seen out of 4 modems out of this house ever was a v.34 28.8 connection that is highly unreliable and can cripple anything but Lucent chipsets to be unusable. I go down the road (buddy's house) dial up into MY ISP just to be sure, and I get a 43+k connection out from there, which I'd say is about 1/4 mile away if that. I don't understand why my phone lines are so god awful that I cannot get even better then a 28.8kbps connection from this shithole. Is there ANYTHING I can do (like yelling at the phone company for something) to improve my phone lines... I know its not internal to my house either because I have taken a box outside and plugged it directly into the phone line and still only get 28.8k.

DSL - NONE (live too far from CO)
Cable - NONE (my street doesn't get even cable TV!)
satellite is absolutely not an option, ping times of 1900+ are unacceptable obviously.

okay, I think I'm done ranting. So, any advise?
 

Answer:I don't think anyone has a worse connection then me!

Pray for cable?
 

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DDS (Ver_09-12-01.01)Microsoft Windows XP ProfessionalBoot Device: DeviceHarddiskVolume1Install Date: 18/06/2009 4:43:21 AMSystem Uptime: 12/02/2009 10:09:40 PM (7034 hours ago)Motherboard: MSI | | MS-7374Processor: AMD Athlon™ 64 X2 Dual Core Processor 5200+ | CPU 1 | 2700/200mhz==== Disk Partitions =========================A: is RemovableC: is FIXED (NTFS) - 466 GiB total, 375.161 GiB free.==== Disabled Device Manager Items ================= System Restore Points ===================RP100: 04/09/2009 3:12:42 AM - System CheckpointROOTREPEAL ? AD, 2007-2009==================================================Scan Start Time: 2009/12/03 00:04Program Version: Version 1.3.5.0Windows Version: Windows XP SP3==================================================Drivers-------------------Name: 1394BUS.SYSImage Path: C:WINDOWSsystem32DRIVERS1394BUS.SYSAddress: 0xB80C8000 Size: 57344 File Visible: - Signed: -Status: -Name: Aavmker4.SYSImage Path: C:WINDOWSSystem32DriversAavmker4.SYSAddress: 0xB8340000 Size: 19072 File Visible: - Signed: -Status: -Name: ACPI.sysImage Path: ACPI.sysAddress: 0xB7F79000 Size: 187776 File Visible: - Signed: -Status: -Name: ACPI_HALImage Path: DriverACPI_HALAddress: 0x804D7000 Size: 2150400 File Visible: - Signed: -Status: -Name: afd.sysImage Path: C:WINDOWSSystem32driversafd.sysAddress: 0xB43BE000 Size: 138496 File Visible: - Signed: -Status: -Name: AmdK8.sysImage Path: C:WINDOWSsystem32DRIVERSAmdK8.sysAddress: 0xB7745000 Size: 57344 File Visible: - Sign... Read more

Answer:help ive tried everything and i think im making it worse!!!!!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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