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Viruses keep coming back...

Question: Viruses keep coming back...

Everytime I go to safe mode and get rid of things like viruses (Spybot - Search & Destroy), the virus comes back on the next reboot back into normal Windows. The virus I am trying to get rid of is preventing me from playing WoW, so it must be removed ASAP. Lol.

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Preferred Solution: Viruses keep coming back...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 74.62%

Hi

I am working on a friends PC which seems to be heavily infected. The symptoms are they are unable to load taskmanger and msconfig as soon as you select them they disappear. CPU usage seems to be extremely high and so it is difficult to run any other programs. Also there seems to be a lot of traffic when they get on the internet.

I have tried the FAQ and running the latest versions of spy bot, stinger, ad-aware, cwshredder they all seemed to find things which then just reappeared. Even though I ran cwshredder first ad-aware still found lots of coolwebsearch stuff which caused it to crash.

I have also cleaned up the system with ccleaner 1.18 and defragmented the hard drive.

The only way I was able to run Hijack this was in safe mode as other wise it would disappear as soon as I had opened it just like taskmanager.

Any help would be really appreciated.

Kind reagrds

Deitel

Logfile of HijackThis v1.99.1
Scan saved at 17:53:14, on 24/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\userinit.exe
C:\WINDOWS\System32\userinit32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Documents and Settings\Administrator\My Documents\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explore... Read more

Answer:viruses keep coming back

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Hi guys!

I need help with these viruses on my computer ...
in the system 32 folder. I have w2k ..

Norton 2004 finds the virus ... usually a trojan or something and it deletes it ...

But the programs the virus puts in my computer is still here ... and i delete them (search for created dates and delete) and they pop up .. in the registry run command and in system 32 folder ... i don't know how to kill it completely ... so i'm asking if someone could help me out ... i'd really really appreciate it .. i've been trying since the first of the year!

oh ... and i have to right click scan for norton cuz norton won't open ... something is making it close cuz i see it open in task manager and disappear ...

First time here .. made an account with my used email but it didn't work ... i think norton said one of the virus also copies everything i type so ... i hope it isn't serious ....

also ... lots of people ask to put on the hijack thing on other posts that i read .... so i d/l it and tried it ... here is what i got ..

Logfile of HijackThis v1.97.7
Scan saved at 6:29:56 PM, on 1/13/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shar... Read more

Answer:HELP ! Viruses keep coming back :(

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I am running windows xp home edition. My virus software is pcguard from virgin active.At first pcguard find 50 viruses and deleted them but I would run the scan again it would find the same 50 viruses.Disabling the system restore function cut them down to 13 viruses. I have now run a viruse scan in safe mode and I have found six viruses. Worm.win32.autorun.aam,
worm.win32.autorun.dej
backdoor.win32.small.czo
backdoor.win32.small.eiu
trojan.bat.runner.s
w32/backdoor2.emeb
The software says it has deleted them but after I scan straight away they are detected again.I hope if someone can help me get rid of the viruses in safe mode it will cure the viruses in normal mode.
I would appreciate any help anyone can give me
 

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I have the malware/adware tojans that keep coming back. I have ran Malwarebytes-anti malware program, spybot, and avg which I just downloaded. See my hijackthis log below.

Thanks for looking and any help you can give. Lori

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no na... Read more

Answer:Viruses that keep coming back!

I have also noticed that I can not complete my downloads.....I have had to download on a different computer and save to a flash drive in order to get any program.
 

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So I knew my computer was infected somehow. After trying one anti-malware after another, I stuck with Malware Bytes. This one works a bit, as it detected a number of viruses that kept glitching away under the radar and had them removed.

The problem is that these same viruses with the same name keep coming back, every single time I do a scan, even though I had them quarantined and removed and restarted my computer for good measure. Is there a way to delete these permanently? There's only so much my anti-malware software can do and my computer is still getting messed up every week.
 

Answer:Viruses keep coming back.

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Attached are logs. This client keeps getting viruses, and I clean up with malwarebytes and avira. After a day or two things start to pop back up again. I don't think I'm cleaning it effectively. Attached are logs. There are a couple of mbam and SAS logs since I ran them before following the removal guide. Also attached is an avira log.

FYI there is a file "DeltekAdvantage" that Avira is flagging as a virus. This is an old piece of software the client used to use. It's highly unlikely that it is a virus.

I noticed that rootkit reveal found some hidden files with randomly generated names, so I suspect there is still a virus.
 

Answer:xp viruses keep coming back

Attached are more logs, including the initial mbam and sas runs.
 

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HiI am working on a friends PC which seems to be heavily infected. The symptoms are they are unable to load taskmanger and msconfig as soon as you select them they disappear. CPU usage seems to be extremely high and so it is difficult to run any other programs. Also there seems to be a lot of traffic when they get on the internet. I have tried the FAQ and running the latest versions of spy bot, stinger, ad-aware, cwshredder they all seemed to find things which then just reappeared. Even though I ran cwshredder first ad-aware still found lots of coolwebsearch stuff which caused it to crash.I have also cleaned up the system with ccleaner 1.18 and defragmented the hard drive.The only way I was able to run Hijack this was in safe mode as other wise it would disappear as soon as I had opened it just like taskmanager.Any help would be really appreciated.Kind reagrdsDeitelLogfile of HijackThis v1.99.1Scan saved at 17:53:14, on 24/04/2005Platform: Windows XP (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\userinit.exeC:\WINDOWS\System32\userinit32.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\devldr32.exeC:�... Read more

Answer:viruses keep coming back

Hello deitel and welcome to the BC forums. Let's see if we can get some of the infections off from this computer so that you can run HijackThis in Normal Mode. We must have the log from Normal Mode because by running it in Safe Mode we cannot see everything that is present on the machine.From Safe Mode:We need to make sure all hidden files are showing so please:Click Start.Open My Computer.Select the Tools menu and click Folder Options.Select the View tab.Under the Hidden files and folders heading select Show hidden files and folders.Uncheck the Hide file extensions for known types option.Uncheck the Hide protected operating system files (recommended) option.Click Yes to confirm.Click OK.Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\System32\userinit32.exeC:\WINDOWS\digfilt.dllC:\WINDOWS\System32\libsysmgr.exe C:\WINDOWS\system32\scagent.exeLook for the following files in the c:\windows\ and c:\windows\system32\ folders and delete them if you find them:svmhost.exeCTSVCCD.EXEmspn32.exePAV.EXE (this is a valid file only if you have Per Antivirus installed. If not, then delete it.)syslog32.exesvcsenes.exewupgrd.exemspn32.exesvmhost.exesysie.dll systemp.dll OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered perform... Read more

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I have a few virus programs on my computer and I run the scan and it finds them and I remove them, but they keep coming back. I have used Malwarebytes and it doesn't work.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 18:11:27.17 on Sat 05/09/2009
Internet Explorer: 8.0.6001.18372 BrowserJavaVersion: 1.6.0_10

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.atcomet.com/b/
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=localhost:7171
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptsn.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [prnet] "c:\windows\system32\prnet.tmp"
uRun: [Diagnostic Manager] c:\docume~1\owner\locals~1\temp\75746154.exe
uRun: [autochk] rundll32.exe c:\docume~1\owner\protect.dll,[email protected]
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [IgfxTray] c:\windows\system32\igf... Read more

Answer:Viruses keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.


Mark

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For the past couple weeks or so my computer has been infected. They've been all sorts of different viruses and Norton Antivirus 2006 scans, finds them, and removes them but they keep coming back. I tried doing a system restore to about 2 months ago and the problem didnt resolve itself. I've also tried using Roguescanfix and smitRem to no avail. My computer is running windows XP media center edition if that helps
Any help is appreciated. thanks

Answer:Viruses Keep Coming Back

Welcome to bleepingcomputer slicktrick689Let's try this before we go to HiJackThisRun the NAV again then do the following as you may be reinstalling the virus.Empty your Recycle Bin.NextUpdate your windows Windows UpdateNextCreate a new Restore Point:Go to Start > All Programs > Accessories > System Tools > System RestoreThen when Restore opens, select Create a new restore point and click NextGive the the restore point a name like New and clean >Click CreateThen delete old Restore points:Go to Start > All Programs > Accessories > System Tools > Disk Cleanup > Click Ok. Click the more options tab > notice System Restore > click clean up >Reboot A little extra protectionNow install SpywareBlaster 3.5.1 . QUOTEPrevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted software. Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox. Restrict the actions of potentially unwanted sites in Internet Explorer. SpywareBlaster can help keep your system spyware-free and secure, without interfering with the "good side" of the web. update weekly

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Lately I have been having problems with these antivirus viruses that have been about lately. I got the first one a few weeks ago, and researched ways to remove it, and eventually ended up doing it through deleting registry keys, which worked. I got another one about a week or two later, different name, same purpose, and instead of going through all the garbage of registry keys just restored my computer (keep in mind that as the virus gets worse, it takes over the task manager function, as well as the system restore function - I had to start my computer and go into recovery mode and go to system restore that way). Then I got another one yesterday, and simply restored my computer again. And then today - NEXT DAY - I get another one. They come under all different names, the current one is Antispyware vista, but I think they're all just the same thing. I get fake virus scans, threatening messages telling me my computer is infected, and when the virus gets worse, it disables my .exe function and I cannot open anything. I can restore my computer again, except I want to know why these viruses keep infecting me! I have Windows Vista, and I use Avast as an antivirus. I think it might have something to do with Firefox - I've started getting these popups on any website (so I can't blame it on a certain website) advertising that I won something, click here, etc and it takes up the entire screen and I have to click "skip" to get back to my website. Desp... Read more

Answer:Antivirus viruses keep coming back!

Hello and welcome.. Yes they are a family of Malware.. Restoring will not kill a virus only a full wipe and reformat would do that. Please run the 14 steps in the Automated Removal Instructions in this link..http://www.bleepingcomputer.com/virus-remo...irus-vista-2010Please post back the scan log from MalwaeBytes and update us on how it is running..or Ask any questions The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

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Okay so a few days ago I accidently clicked a link on a website and starting right then, viruses started showing up on my computer (windows xp operating system). I have McAfee security and it has been constantly detecting and quarantining them. Even the time between subsequent scans is enough for more of the viruses to be detected. This problem is really bothering me and I would really like it to be fixed. I ran that hijackthis program that you suggested and here are the results:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:22:16 PM, on 1/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Maxtor\Sync\SyncServices.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Pr... Read more

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Hello guys,

Scanning my machine using A-Squared Free virus scanner, I keep detecting the three same viruses which are not detected by any other scanner I have been using. Here are the virus names and locations the last time I deleted them:

C:\System Volume Information\_restore{2BC52D86-D09F-4A42-9895-09135D7EFB0C}\RP276\A0049929.exe Objets d?tect?s : Trojan-Proxy.Win32.Delf.bs!IK
C:\System Volume Information\_restore{2BC52D86-D09F-4A42-9895-09135D7EFB0C}\RP276\A0049930.EXE Objets d?tect?s : Virus.DOS.HLLC.Revc.4336!IK
C:\System Volume Information\_restore{2BC52D86-D09F-4A42-9895-09135D7EFB0C}\RP276\A0049931.EXE Objets d?tect?s : Virus.DOS.HLLO.DPOG-based!IK

Once detected, I choose 'Delete them' and the software deletes the infiected files. Howeverm I restart my machine, perform the scan again to find that the three same viruses have infected three different files each time.

As requested, I have performed the scans requested and kept every other log out of this post but are available if need be. If you need details, please ask.

DDS (Ver_09-01-07.01) - NTFSx86
Run by TOSHIBA at 13:03:06,90 on 2009-01-11
Internet Explorer: 7.0.5730.13
Microsoft Windows XP ?dition familiale 5.1.2600.3.1252.2.1036.18.1022.306 [GMT -5:00]

AV: avast! antivirus 4.8.1296 [VPS 090111-0] *On-access scanning enabled* (Updated)
FW: COMODO Firewall Pro *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\W... Read more

Answer:3 viruses keep coming back when deleted

Hello -

C:\System Volume Information\ is where System Restore's cache is stored. Whatever is in there can't harm you unless you choose to perform a manual restore.
Clearing the cache and setting a new clean restore point should eliminate those problems.

Clear & Reset System Restore's Cache click Start >> Run - type SYSDM.CPL & press Enter
select the System Restore Tab
tick on the checkbox - "Turn off System Restore on all drives"
click Apply
then untick the same checkbox & click OK

I see no other sign of malware in those logs.

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Ok so i remove these files with malware bytes anti-malware every day, but after afew hours it just comes back again, and is very very irritating.
so far the only obvious signs are that windows live messenger will receive a message about it having an error, but i simply ignore it and continue msn.
another thing is that my 'show hidden files' cannot be activated, and i assume it has been changed by one of the viruses.
can someone help me find ways to get rid of them permanently?
attached is the log file.
Also, is there a way to make MBAM be forever running on my com in the background and alert me of any detected viruses infiltrating my com?(like the other anti-viruses)

Answer:5 viruses/malware keeps coming back

Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.Disable any script blocking protection
Double click dds.pif to run the tool.
When done, two DDS.txt's will open.
Save both reports to your desktop.
---------------------------------------------------
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT



Download GMER Rootkit Scanner from here or here. Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.


Click the image to enlarge it
In the right panel, you will see several boxes that have been checked. Uncheck the following ... Sections
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

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After numerous scannings with SUPERAntiSpyware, Malwarebyte's AntiMalware, and Spybot Search and Destroy, this Trojan downloader keeps coming back to download more viruses. Please help me with this situation. Thank you in advance.Here is my logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 3:46:57 PM, on 7/25/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exec:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exeC:\Program Files\AlienGUIse\wbload.exeC:\WINDOWS\ehome\ehtray.exeC:\WINDOWS\stsystra.exeC:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exeC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exeC:\Program Files\Logitech\QuickCam10\QuickCam10.exeC:\WINDOW... Read more

Answer:Computer Has Viruses That Keep Coming Back

Hello Ifatkid and welcome to BleepingComputer,1. * Clean your Cache and Cookies in IE:Close all instances of Outlook Express and Internet Explorer Go to Control Panel > Internet Options > General tabUnder Browsing History, click Delete. Click Delete Files, Delete cookies and Delete historyClick Close below.* Clean your Cache and Cookies in Firefox (In case you also have Firefox installed):Go to Tools > Options.Click Privacy in the menu..Click the Clear now button below.. A new window will popup what to clear.Select all and click the Clear button again.Click OK to close the Options window* Clean other Temporary files + Recycle bin Go to start > run and type: cleanmgr and click ok. Let it scan your system for files to remove. Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.Press OK to remove them.2. Please visit this webpage for instructions for downloading and running ComboFix:http://www.bleepingcomputer.com/combofix/how-to-use-combofixPlease ensure you read this guide carefully and install the Recovery Console first (not for Windows Vista users !).The Windows Recovery Console will allow you to boot up into a special recovery mode, in case your computer has a problem after an attempted removal of malware. This allows us to help you. (WinXP SP3 users, please download the appropriate SP2 file, Home or Pro, to install the RC)In the event you already have Combofix, delete your current version and download the lates... Read more

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Ok so Symantec keeps picking up a huge group of viruses in my temp folder even after it quarantines them they keep popping back up again. I even tried going in manually and deleting them but they keep regenerating. I tried running ccleaner, antimelwarebyte, and spybot and none of them pick up these viruses except Symantec. It’s really annoying and I don’t know what to do, it’s making my computer run really slow. Can someone tell me step by step what to do? Thanks so much!

Answer:about 100 some viruses in my temp folder that keep coming back...

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I'll be addressing you by your username, if you'd like me to address you by something else, please let me know!I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed.If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.If you're not sure, or if something unexpected happens, do NOT continue!Stop and ask!In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!If I instruct you to downloada specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because th... Read more

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Both my Avira and Anti-Malwarebytes keep reporting trojans/viruses after I do a scan. Each time I do a scan, I have the programs delete the viruses, and then I'll do a new scan only to find new viruses. I'm sure there is something wrong because I was on a website today when all of the sudden one of those fake "your computer is infected" programs popped up out of nowhere. Below is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:56:24 PM, on 4/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\WINDOWS\system32\M-AudioTaskBarIcon.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
... Read more

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Relevance 72.16%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 4
RAM: 8187 Mb
Graphics Card: AMD Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 116578 MB; D: Total - 114463 MB, Free - 3720 MB; M: Total - 476937 MB, Free - 80761 MB;
Motherboard: Gigabyte Technology Co., Ltd., P55A-UD3
Antivirus: Microsoft Security Essentials, Updated and Enabled
As mentioned in the topic, I'm getting repeated prompts to remove 'Ropest.G' or 'Ropest.J', Simda.AT by Microsoft Security Essentials at least once almost every day. Sometimes it's a success, other times MSE tells me that the file 'cannot be found' even when I've clicked on 'remove' the moment I'm notified of it.

Appreciate the help in advance.
 

Answer:Trojans and Viruses keep coming back (Ropest & Simda.AT)

10 more replies
Relevance 72.16%

I was directed here from this thread: http://www.techsupportforum.com/f10/...ml#post1829125


To recap and update that, day before yesterday I used IE to view a site I believed to be secure (I attribute the infection to that site as everything was running fine until I loaded it, and I had nothing else open at the time.) and my system froze almost to a complete halt. Restarted in safe mode, ran SpyBot, removed everything it found, started up again, but it was still running slowly. Back to safe mode, ran another scan, deleted the stuff that was still there, ran an Avira virus scan, deleted all the viruses it found, ran SpyBot again, deleted what it found, ran it again, one entry showed back up. Deleted it again and started up again.

After normal start up and another long scan, several of the files came back (listed in previous thread.) Posted a thread about it, and in the meantime was googling for other threads where people experienced similar problems.

Tried VundoFix and VurtimondBeGone, neither found it at all. Ran SuperAntiSpyware which found more stuff than SpyBot, but after another restart the files still came right back.

I'm a little confused about the "new instructions" thread. Maybe I read it wrong. It asks for three logs. Where exactly would I get "attach.txt" from?

Also, I must have done something wrong, or have a script-blocking program on my computer I don't know about -I wouldn't really know anyway, I suppose- because dds.exe does... Read more

Answer:Virtumond.prx, massive slowdown, viruses keep coming back.

Please visit this webpage for instructions for downloading and running ComboFix:

http://www.bleepingcomputer.com/comb...o-use-combofix

Post the log from ComboFix when you've accomplished that.

4 more replies
Relevance 71.34%

Hello,A few days ago, I suddely got spammed by some fake antivirus called "Antimalware".I suspected it was fake so proceeded to boot up my pc in safe mode and Google the sollution.From there I've read in similar situation that I should download "Malwarebyte's Anti-malware".I updated it to version 1.42 and let it scan without any programs on safe mode. It found 35 or so infected virusesand deleted em. After this I rebooted my pc and everything was working fine again, except that I couldnt run checkdisk or defragmentation. When i rebooted my PC again, my pc kept crashing when trying to open simple things like 'My computer' or internet, but at least the spamming of AntiMalware was gone. I rebooted it again in safe mode, scanned again and it found 3 files. Each time I delete these (called: 2x trojan.FakeAlert and Rootkit.TDSS) they keep coming back when I reboot. i'm now typing this in safe mode as I cant open internet on normal mode.Here's the log of my last scan: (It's in dutch so I hope you can read it - if not I can do it in englishMalwarebytes' Anti-Malware 1.42Database versie: 3392Windows 5.1.2600 Service Pack 2 (Safe Mode)Internet Explorer 7.0.5730.1119-12-2009 12:42:44mbam-log-2009-12-19 (12-42-44).txtScan type: Volledige Scan (A:\|C:\|D:\|E:\|F:\|G:\|)Objecten gescand: 261760Verstreken tijd: 33 minute(s), 26 second(s)Geheugenprocessen ge?nfecteerd: 0Geheugenmodulen ge?nfecteerd: 1Registersl... Read more

Answer:Trojan.FakeAlert/Rootkit.TDSS viruses keep coming back

Rootkit.TDSS\\?\globalroot\systemroot\system32\H8SRThxvgjklylq.dll (Trojan.FakeAlert)You are heavily infected with a very persistent rootkitPlease read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log. You will also be instructed to create a Root Repeal LogWhen you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.The HJT team is very busy and it will take awhile to get to your postPlease be patient and good luck

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Relevance 69.7%

I caught some really bad viruses few weeks back which took me a day to delete them all or so i thought, i scanned my pc with combofix, mbam, super anti-virus, spyware search and destroy, and spyware doctor and at that time each of the scanners found over 50 infected files. I thought everything was fine now, but then my files got corrupted, my process list starts to spike every few seconds, and new files started to pop up even after i used combofix/mbam/super anti-virus, just few days ago i couldn't even go start>run, but i fixed it thanks to the help i got, then yesterday something blocked my start>all programs, and just a momment ago i pc lagged, i got an popup error about a file called ravn###.tmp(not quite sure what it said since my pc spiked and i had to manully shut down my pc, so then i went to safe mode and tried to use mbam and got this error -cannot find or locate file from mbam folder ect- i managed to get to use mbam but it couldnt scan any files and then closed down in a few seconds.

I tried using combofix, it loaded and i saw the mini blue window saying 'Please wait while combofix is getting ready' and after a min it would disappear, my combofix made a bug.log of it, and once i reboot my pc i well get it.
sorry all my apps from my pc just disappeared well continue once i re-log

Answer:Viruses keeps coming back even after i used combofix/mbam-now keeps blocking/uninstalling my virus scanners

You have a DDS / HJT log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.To avoid confusion, I am closing this topic.

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Relevance 68.88%

Logfile of HijackThis v1.99.1Scan saved at 8:30:36 AM, on 6/27/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\basfipm.exeC:\Program Files\Network Associates\Common Framework\FrameworkService.exeC:\Program Files\Network Associates\VirusScan\Mcshield.exeC:\Program Files\Network Associates\VirusScan\VsTskMgr.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exeC:\Program Files\Citrix\ICA Client\ssonsvr.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Apoint\Apoint.exeC:\Program Files\Java\jre1.5.0_04\bin\jusched.exeC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Dell\QuickSet\quick... Read more

Answer:Computer Freezing / Suddenly Slow / Recurring Viruses Found By Adaware, Etc., But They Keep Coming Back

Here is my Hijack This log as requested. I ran the other programs to remove what could be removed. My computer has been super slow and it is actually freezing thus requiring me to remove the battery to unlock. Also, I think someone at my company may be monitoring what I am doing--any suggestions on how to figure that out? Thank you so much for your help. TonyLogfile of HijackThis v1.99.1Scan saved at 11:42:03 AM, on 6/27/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\wltrysvc.exeC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\basfipm.exeC:\Program Files\Network Associates\Common Framework\FrameworkService.exeC:\Program Files\Network Associates\VirusScan\Mcshield.exeC:\Program Files\Network Associates\VirusScan\VsTskMgr.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exeC:\Program Files\Citrix\ICA... Read more

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Relevance 68.47%

DDS.txt logDDS (Ver_10-03-17.01) - NTFSx86 NETWORK Run by Jeff at 15:59:24.50 on Mon 07/12/2010Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.511.236 [GMT -7:00]AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}============== Running Processes ===============C:\WINNT\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINNT\system32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\taskmgr.exeC:\WINNT\explorer.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINNT\system32\ctfmon.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEF:\DOWNLO~1\WinZip70\winzip32.exeC:\Documents and Settings\Jeff\Desktop\adds.scr============== Pseudo HJT Report ===============uSearch Page = hxxp://www.google.comuSearch Bar = hxxp://www.google.com/ieuSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8uInternet Settings,ProxyOverride = <local>uInternet Settings,ProxyServer = http=127.0.0.1:5555uSearchAssistant = hxxp://www.google.com/ieuSearchURL,(Default) = hxxp://www.google.com/keyword/%smSear... Read more

Answer:IE searches hijacked, deleted Hiloti, Dropper, Download, Rightmedia viruses but they keep coming back & GMER.exe won't run

Hello, Jefcamp.My name is aommaster and I will be helping you with your log.I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.ThanksShould you still require assistance, please take note of the points below:Please track this topic by either adding it to your favourites or clicking the Options button at the top of this thread and then Track this topic.Please disable word-wrap before posting logs. This can be done by clicking Format and un-ticking the word-wrap feature in notepad. The logs that you post should be copied and pasted directly into the reply. Only attach them if requested or if they do not fit into the post.If you do not reply within 5 days, I will have to close your topic. Should you not be able to meet this, please notify me so that I will leave the topic open.Please do not install, update, or run any programs for the duration of the fix.If you do not understand the instructions I provide, please don't hesitate to ask. That's what I'm here for Please continue to reply to this topic until I give you the all clean. Just because there are no symptoms of infection doesn't mean that the computer is clean.If you are running Vista, please run all the fixes as an administrator. This is done by rig... Read more

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Relevance 55.35%

I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next. I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together. I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

Answer:Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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Relevance 53.71%

I already posted in How to remove Windows 10 upgrade updates in Windows 7 and 8
In this thread after the starting post from Tookeri other updates that had to be deleted were mentioned. I made a list in post 841
I did not have all these updates on the pc but those that were on it I hid.
Some of them came back and I hid them again.
Now today they are back - with some that I had not seen before.

I made an attachment that shows them and also shows that I hid them again

Will I have to check Windows Update for the rest of my live?????

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Relevance 53.3%

I have kaspersky internet security, and everytime it scans, shows this result: (see above) but supposinly it erases this threaths, then in the next scan it shows the same?
Is there something wrong?

not found: adware not-a-virus:AdWare.Win32.Softomate.aa
detected: Trojan program Trojan-Spy.HTML.Amazofraud.p (modification)
detected: Trojan program Trojan-Spy.HTML.Amazofraud.p (modification)
detected: Trojan program Trojan-Downloader.Win32.Agent.bfx
detected: riskware Trojan.generic
detected: adware not-a-virus:AdWare.Win32.Stud.a
detected: adware not-a-virus:AdWare.Win32.Softomate.j
detected: adware not-a-virus:AdWare.Win32.Softomate.j
detected: adware not-a-virus:AdWare.Win32.Softomate.aa
deleted: adware not-a-virus:AdWare.Win32.Softomate.j
deleted: adware not-a-virus:AdWare.Win32.Softomate.j
deleted: adware not-a-virus:AdWare.Win32.Softomate.j
deleted: adware not-a-virus:AdWare.Win32.Softomate.j
deleted: adware not-a-virus:AdWare.Win32.Softomate.aa
deleted: adware not-a-virus:AdWare.Win32.Softomate.aa
 

Answer:Viruses: why do they keep coming out?

You may be being re-infected

Post a HijackThis log and see what shows up.

Download HijackThis to your desktop

Double click on HijackThis on your Desktop
Then click on Unzip
It will install to Program files by default
Then Click Start>>>Run type C:\Program Files click OK
Look for a folder called HijackThis
Double click on it
On the right you will see a Icon of Dynamite with plunger
Double click on the Icon
Click on Icon and choose "scan system and save a logfile" usually in notepad
Copy and Paste the logfile in your next post
Using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.

 

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Relevance 52.89%

Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

Im sure my Hijack Log is fairly clean... -------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:27:53 PM, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin... Read more

Answer:Virus that keeps coming back and back and back, so on

bump, hopefully someone takes notice

19 more replies
Relevance 52.48%

So my problem is with my sister's desktop, it's a dell dimension e510 running windows 7 ultimate 64 bit
I've been trying to scan and remove whatever virus/malware is making her computer run slowly
I tried to download microsoft virus malware remover tool and it won't allow me to
I tried installing avg but it tells me it cannot acess the install programs program
whatever the issue is also sometimes makes the computer run so loud you can hear it across the house
her computer has given me varies issues, from not recognizing my flash drive to constantly rebooting while trying to do scans
for a while it was giving me startup errors and making me run the startup fixer
then it started giving me weird no disk 0 errors during boot process

finally got it to boot up in normal and safe mode and ran the hijack this and such from a flash drive, below are the logs

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:07:43 PM, on 4/27/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Safe mode

Running processes:
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\SysWOW64\NOTEPAD.EXE
F:\jsafhd\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R... Read more

Answer:issues coming up trying to remove viruses

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Relevance 51.66%

I was receiving an error message at times when browsing. Microsoft Visual C++ Debug LibraryProgram: C:\Program Files\ Internet Exporer \ iexplore.exeFile: dbgheap.cLine: 1132Expression CrtisValidHeapPointer (pUserData)It then gives me the three options. I started having other error messages on startup that make me think its malware, but I never found it if the above problem was virus related or not. The newer error messages may or may not be linked to this.The messages I received this morning indicated that windows could not open a file that started with a program name, Microsoft Office.lnk.disabled was one, and the other six had the program prefixes as well.Previously, I had Norton and Ad-Aware as my only virus programs, and was only running Norton regularly. I ran Windows update periodically, but was probably a month out of date when the first big problem hit. A downloader was found by Norton, about 6 days ago, and it was quarantined. Later that same day, the AV Security Suite virus launched and took over the computer. I manually stopped that from running, and then downloaded Super anti Spyware. It found the AVSS files and quarantined them, and then I downloaded Malwarebytes and it deleted them. My computer was very screwed up at that point, and many things would not run. I reinstalled Windows, copied my files back, and got most things working again. However, I have continued to run the malware programs, and they have found other bugs periodicall... Read more

Answer:Unidentified Malware - Found several Viruses, they keep coming

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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Relevance 51.25%

Running:
Windows XP Home 5.1
Intel Pentium 4CPU 3.00GHz (2CPUs)
Internet Exporer (newest version)

I stupidly downloaded 2 viruses (trojan horse downloader.generic6.ambn AND trojan horse downloader.generic6.alai)

AVG caught them and I quarantined them. There was also an extra file that popped up called reg(somethin).bat. I tried to delete it but I got a window that said "are you sure you want to delete windows". I said no, but the next time I turned the computer on, the file was no longer in my recycle bin. My windows is obviously still working.

Every time I open IE and type in a url, I get major pop ups to the point where I can't navigate through them either because of redirection or simply because the pop up refuses to close unless I completely shut down IE.

It's changing all the advertisements on these forum pages and other sites to PORN now!

(I have never visited a porn site or gambling site and don't know why this is happening, but it's bothering me because I have to bolt the doors so my kids don't come in here while I'm on here trying to get help)

I've emptied my Temp files,
I've run AVG,
I've emptied my recycle bin,
I've run Spybot
I've run Ad-Aware
I've checked msconfig
I've also run ATF-Cleaner twice and SuperAntiSpyware twice. I have both logs saved for SUPERAntiSpyware.

I'm still getting major major popups and my pages are opening very slow.

When I restarted my computer this... Read more

Answer:Solved: 2 viruses quarantined, NOW MALWARE coming out my ears! HELP!

15 more replies
Relevance 51.25%

I gave a person a Skype executable.  He now accuses me of having given him a virus infected Skype executable.  Is it possible that he picked up a virus via the Internet which then infected his Skype executable?

Answer:Can computer viruses coming in from the internet affect other executables?

Yes, there is one of many i have seen listed http://www.cbc.ca/technology/story/2007/09/10/tech-skype.html?ref=rss

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Relevance 50.43%

Hey...well I had to reinstall windows...AGAIN! My computer about once every 2 months suddenly won't start up, forcing me to reinstall windows. Each time I have to reinstall I get loaded with viruses, spyware, and a bunch of other goodies. Eventually after about 1-2 restarts after windows is reinstalled, I get loaded by so much that the computer cant take it and it freezes automatically, forcing me to restart the computer, eventually shutting down forcing me to reinstall windows again!! If you guys could help me I'd appreciate it a lot. Here's my hijackthis file and it looks like there isn't much bad stuff to me right now, but once I have to restart my comp to install stuff, there WILL be! I'm just making a thread now because once I restart I probably won't be able to use the internet long before it freezes. Anyway here's the hijackthis problem, maybe you can find something I can't cause I'm not real good with computers. Thanks for your help!!! Hmm its not letting me save stuff right now, as the program freezes, so I'll restart and try to post it before this stuff activates.
 

Answer:Please Help, Multiple Spyware/viruses keep coming (Include look2me, Ssk3, etc)

16 more replies
Relevance 49.2%

I've run Ad-awareSE, Trend Micro's housecall, and McAfee. I've also run Ad-aware while in safemode yet I still keep getting these popups and McAfee keeps telling me that " The file C:\\WINDOWS\system32\winupdt.exe was infected by the Downloader-LG trojan and has been deleted to complete the cleaning process. Its' says it repeatedly then stops then a few hours later it'll come back. Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 6:07:30 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wkogyo.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:... Read more

Answer:They just keep coming back...

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Relevance 49.2%
Question: Keeps Coming Back

Can someone please help me with this problem? All my AV programs detect a virus running in my system, but whenver I have it removed, it keeps coming back How can I stop this???


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:13 AM, on 8/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\csrcs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.... Read more

Answer:Keeps Coming Back

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

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I have a problem with pop-up ads that keep on appearing randomly on my computer. I tried using adaware which picked up a lot of them, but they keep coming back later.

Hijack this log (Created with Hijack-this Analyzer)

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Fil... Read more

Answer:Pop-Ups that keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

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Greetings everyone I need some help.

First off... I have followed all the proceedures listed on the READ ME thread that is asked and I STILL AM HAVING ISSUES.

I have Ad-Aware SE and with the VX add.

I have HiJackThis v1.99 and have followed the steps on that thread as well.

Here is the problem:

I run Ad-Aware everytime I log on, and even in safe mode. It finds beween 8 and 60 items. Mostly Malware and DataMiners. Then once I fix those I rescan and it comes up clean. However, I am still getting pop-ups, I have EnhanceMySearch, and when I log off and log back in... and re-run Ad-Aware I still have 8-60 items that show up and the same problem persists.

Can anyone help and point me in the right direction? It is a major annoyance. THANKS TO EVERYONE IN ADVANCE!!
 

Answer:It all just keeps coming back

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disabled Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Thread closed, please do not post duplicates!
Continue here: http://forums.techguy.org/security/460316-e2g-keeps-coming-back.html
 

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I have done everything to get rid of my recent popups including runings spybot, adaware, microsoft Antispyware, Norton and Pandascan both in regular mode and safe mode. THey keep on finding stuff, but after restarting, they still come back. I have also empties the TEMP folder and cookies and temporary Internet files. I have included a HIJACK this log, hopefully someone can help. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:34:55 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\GHOSTS~2.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe... Read more

Answer:HJT Log because they keep coming back

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This is my second attempt at help. I failed my first time and after reading the preparation guide here I am. I tried fixing it myself and loading MBAM and it says I have an infected regestry value, (Trojan.Agent) When I run the MBAM it says my computer must reboot to fix. It does, but then I have the same infection. I am confused, frustrated, and not really sure now what I am doing. Thankfully there are those here that can help...I am humbled.

Here is my DDS.txt
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 16:10:46.34 on Tue 03/31/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\ezSP_Px.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINNT ... Read more

Answer:Not sure what I have...but it keeps coming back

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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Oh God help me... these anti-spyware pop ups keeps popping up and i always run a check on ad-aware 6 and Spybot once i see it. But once i connect to the net and open a site, it all comes back again n i haf to scan it all over again.... help please this is real miserable...

Thank you.

Answer:It just keeps coming back...

try manually removing, on www.doxdesk.com there are listings for spyware/parasites.

you could also go to run > msconfig and deselect any programs starting up that you dont recoginse.

also try going to http://www.symantec.com/homecomputing/
at the bottom is a link to a free online virus check, you may have one that persistantly downloads spyware.

and finally ensure you have a firewall and if you have one make sure its up to date. www.download.com has a free copy of zonealarm, thats a good one

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Hello, after removing numerous malwares, str.sys keep coming back even though i removed it several times.Here's the log, thanks for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:22:19 PM, on 7/16/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Toshiba\Utilities\KeNotify.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Symantec AntiVirus\VPTray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\Program Files\Symantec AntiVirus\DoScan.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program... Read more

Answer:Str.sys keep coming back, help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Question: Keeps coming back!

I thought I wiped it off already but it's back AGAIN! And my SpyBot S&D is missing all sorts of components so it's not working right and it's the only one that has found any. The Microsoft one found one and deleted it but SpyBot found 16 but only deleted 2 before running into problems. EliteBar is back also. Help again!
 

Answer:Keeps coming back!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

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Here is my dilemna:

I've run Kazaabegone, CWShredder, Spybot and Adware with new updates and reboots in between. I've run Hijack This and removed what I knew to be suspicious files in safe mode. But one:

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

keeps reappearing on the HJT log after rebooting. I know I'm missing something; just don't know what.

Here is the entire log:

Logfile of HijackThis v1.97.7
Scan saved at 8:04:28 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\EarthLink 5.0\Con... Read more

Answer:New.net keeps coming back

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Can't seem to get rid of the trusted zones, option is disabled in internet tools. I've run spybot, adware and avast but they still show.

Logfile of HijackThis v1.99.0
Scan saved at 10:18:03 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.... Read more

Answer:they keep coming back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Right click on this link http://www.greyknight17.com/spy/De... Read more

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Question: Back coming off?

My Lumia 640 is quite new and the back plastic panel writing logo is coming off the Microsoft logo has come off and some letters are coming away?
Is this normal?

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Everytime I run webroots spysweeper It finds a cws threat. I don't understand why it keeps popping up, even after I tell spysweeper to remove it. Someone want to help me....

Logfile of HijackThis v1.99.1
Scan saved at 7:44:30 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\programfiles\MicrosoftAntivirus\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
D:\programfiles\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\programfiles\MicrosoftAntivirus\gcasDtServ.exe
C:\Program Files\LIUtilities\WinTasks\wintasks.exe
D:\programfiles\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.... Read more

Answer:CWS keeps coming back

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Hot bar I am told is a parasite.That is its a freeby thats seems frindly but in reality is sucking all your secrets.So last night I deleted all trace of it from the system by norton and by Regedit.Tonight it back......What sort of mallet this this need ?

Answer:hot bar keeps a coming back

Please post a HJT log click hereYou may need to post in in two halves because of the 800 word limit.Please double space it by adding a blank line after each line so that it is legible with the site's formatting.

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windows securty 7 keeps coming bak after doing all the steps
 

Answer:it keeps coming back

Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run
 

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Relevance 49.2%

I am trying to clean out a co-worker's computer. I have restored to over a month ago and continue to find malware during scans. Any help appreciaded. Have not yet restarted to fully remove. Do I need to kill some files will killbox prior to the restart? Thanks, Jeff

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 231065
Time elapsed: 1 hour(s), 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Wi... Read more

Answer:ave.exe keeps coming back

Windows restarted for updates while sleeping last night. Running malwarebytes again. Final rid of Hijackthis entries
O20 - AppInit_DLLs: C:\ProgramData\nuvanifi\nuvanifi.dll
2658977195-169558386-357108580-1000

Malwarebytes came out clean as well as a full McAfee virus scan. Hijackthis log appears clean too. With persistance I think I have this cleaned finally. I have both a dds scan and gmer report but don't really know what to look for. I can post these if someone has time to review them. I ran both prior to the windows update restart. Also updated and ran spywareblaster. Pop ups and redirects are gone too.

Partial log of items cleaned.
3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AntiVirus Plus.lnk (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Windows\System32\co... Read more

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Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Three threads are not needed for the same problem.
 

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I am having trouble getting rid of this BHO object.Everytime I manage to remove the dll and the BHO registry entry it comes back under a different name.I have run Spybot, AdAware and Trend Micro AV.Any help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 04/16/07Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\WINDOWS\system32\fxssvc.exeC:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exeC:\WINDOWS\TEMP\EWE594.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files ... Read more

Answer:Bho Keeps Coming Back

Hello EBurritt, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the programAVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.1. After download, double click on the file to launch the... Read more

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I have a PC i believe is infected.
i have run Combofix, it appears to find something and reboot but i am unable to tell by the log what it found.
i think it is still infected because if i run CF again, it says it needs to reboot to continue.
 ComboFix.txt   29.88KB
  5 downloads
 ComboFix2.txt   30.15KB
  3 downloads
 ComboFix3.txt   26.11KB
  2 downloads
 ComboFix4.txt   29.75KB
  3 downloads

Answer:it keeps coming back

Hello cgtrott, I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate. Please subscribe to this topic. Click on the Watch Topic button, select Immediate Notification and click on proceed.Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were ha... Read more

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2 nights ago i was surfing the next and i starting getting reports such as :

Windows has detected spyware infection!
It is recomended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you
Click here to protect your computer from spyware!

and

Warning! Potential Spyware Operation!
Your computer is making unauthorized copies of your system and
Internet files. Run full scan now to pervent any unathorised access
to your files! Click here to download spyware remover ...

i started getting a lot of popups trying to send me to a site calling cookingluck (f3.cookingluck.com, f5.cookingluck.com, f7.cookingluck.com,
f9.cookingluck.com) i close them before they can finish loading.

Now i didnt do the smartest thing and i downloaded one of the "anti-spyware" things they told me too. "system-defender". well thats about when everything went from bad to worse, shell.dll was giving me hell, wowfax.dll was messing up. The control panel icon also disapeared and anything i tried to do with the system it wouldnt let me..pretty much telling me i didnt have administrative privliges.

So i came on this site and saw the self help page and was looking it over and saw the the "SmitFraud and It's Variants Removal Instructions" section fit my problem to a T, so i followed the steps exactly as they are written. I also got rid of the system defender. When i rebooted into norma... Read more

Answer:It just keeps coming back.....

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

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Question: keeps coming back

I keep running scans and it cleans the computer sometimes. I will encounter xp antispyware 2009 and 2008 telling me that my computer is infected. It posts a permanent box on my desktop saying infected and keeps popping up at bottom right by time clock saying infected. I will run anti malwarebytes and it will clean it only if i do quick scan. But then i will run full scan and it freezes so i know it is still infected. And sure enough a few days later it is all back. Please help. I also run cc cleaner and norton but norton freezes too. I have also tried in safemode but still freezes. Thanks Any and all help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:21 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Inte... Read more

Answer:keeps coming back

bump
 

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Relevance 49.2%

hi, i hope somebody can help me. I'm running windows 95 b with internet explorer 5.5 and I keep getting "Error loading C:\WINDOWS\TEMP\se.dll". when I run IE, avg detects trojan horse startpage 16.bd and my start page is now advertising called "about: blank" I've deleted se.dll but it just keeps coming back. I'd appreciate any suggestions. thanx!
 

Answer:se.dll keeps coming back!

it sounds like you got hijacked. this should have been posted on the spyware specific board. follow the instructions on this link below.

http://forums.majorgeeks.com/showthread.php?t=35407 <--
Sticky: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

g/l - sos
 

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okay, so yesterday i cleaned my pc with "malwarebytes anti-malware and there were like 11 viruses. then i scanned after t, none, so i get up this morning and scan my pc because everything is going SO SLOW! and now i got 10 viruses. can anyone please help? yesterday i had like 2 injections, 2 clickers, 2 malware.packs, and like 6 agents.
heres my log for yesterday: http://pastebin.com/panEZfVS
and heres todays: http://rhymingcolors.pastebin.com/G7gJ51nr
please help. 5 of those kinds ive never seen before :/ please comment below
 

Answer:they keep coming back >:(

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Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

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I uses Vundofix, ad-aware, spybot, xoft, avg, House call, Microtrend, Don't know what to do next? here is my infoLogfile of HijackThis v1.99.1Scan saved at 1:48:37 PM, on 3/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\NavNT\rtvscan.exeC:\Program Files\Norton Utilities\NPROTECT.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\NavNT\vptray.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Search.com/search.htmlO4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\... Read more

Answer:Pop Up's Keep Coming Back

Hello Mhenry, Welcome to BleepingComputer!My name is Nick and I will be checking over your log.Let's get started.You will want to print or save these instructions.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.I highly suggest you get rid of BearShare. It is a P2P program which is usually the cause for malware.Read here for more information on clean and infected File Sharing Programs.Click Start> Control Panel > Add/Remove Programs and remove:BearSharePlease note any other programs that you dont recognize in that list in your next responseReboot your computer once more.Please go HERE to run Panda's ActiveScanOn... Read more

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Hey everyone this is the first time I have posted anything but i am having some serious problems. I let my brother borrow my laptop and when i got it back it was infected bad.
I have pc-cillin, Malwarebytes, and SuperAnti-Spyware.
SuperAnti-Spyware seems to clean everything after i scan and reboot but there are two things that keep coming back on the next re-boot.
1. Pc-cillin keeps giving me a waring telling me to close the browser when its not open with the web address of 110/rjsa/select.php?a=6707a0a cd82d9318fa98c6ee396eed8e61fcf4200553e0c95d8b1d81bbda3c1b&b=1001&c=1
2. There is a sys32 file that gets deleted and always comes back on reboot its MoIXWA40.dll
Pc-Cillin tells me this is a trojan.bho and says its will delete on reboot.
please help me this is so frustrating it slows everything down sooo slow.
 

Answer:Pop-Ups keep coming back

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

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I can't get rid of this crap - I've ran everything on here that people say. I have SAV installed and up to date, I have SpywareGuard installed, I have ran HJT, I've ran Ewido software, nothing can get rid of this - Everytime I clean everything while in Safe mode and reboot, Spywareguard immediately starts popups saying a BHO has been added (suchs as C:\WINDOWS\system32\wvuvspq.dll) - I click remove BHO, and it comes back over and over...

Someone please help - this has totally destroyed my computer...
 

Answer:Someone please help - These BHO's keep coming back!!

Closing duplicate thread. Please continue to reply here: http://forums.techguy.org/malware-removal-hijackthis-logs/648572-please-help-my-hijackthis-log.html
 

1 more replies
Relevance 49.2%
Question: Keeps coming back

Ok guys not sure what I keep missing but the 020 line keeps coming back and changing it name.

I have ran CWS, ewido, Killbox ( and delete after reboot) VirtumundoBegone
Logfile of HijackThis v1.99.1
Scan saved at 11:25:30 AM, on 1/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hijack This\TrojanHunter 4.2\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDae... Read more

Answer:Keeps coming back

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Hi everyone,

i had this fake FBI Virus on a laptop couple days ago, it would not let the windows to boot, not even in safe mode. i got it to clean with kaspersky boot disc, and also scanned it with avg, malwarebytes, avast. send it back to customer, same night he called me saying avast kept picking up something but was not able to remove it! so i picked it up again the next day, scanned with avg & malwarebytes seemed to be cleaned up again, nothing was picking up any viruses. but guess what? this morning i have a text from a custoemr, saying he was locked up out of screen and he was able to get into it, but now avg is picking up something again!!! i asked him if he uses usb drive or external or anything but he said he did not use any of those! PLEASE HELP WITH REMOVAL OF THIS!!!!

Answer:It keeps coming back!!!!

Hello sapikest,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

Before we start, please note:

Please be advised that this free service is typically for home users. We'll help you out this time, but in the future if you are unable to clean a machine via standard methods, then either backup the client's data and rein... Read more

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Hello
For many years a succeeded in keeping my computers safe - then, not even a month ago, something surfaced. A Virut thing after I visited an insecure site.
If this can help, a few days before I had for the first time in my pc life installed a downloader program called Flashget-
Well I tried at first to clean up with Spybot and Spyware Doctor (who had not by the way intercepted the hostile item). But the machine had still a strange behaviour so I downloaded some Linux based Rescue CD .iso files (Kaspersky, BitDefender, WebDoctor), burned the CDs and went on scanning without Windows. Those found a wealth of infections by Trojans as well as by the Virut thing, so I kept cleaning and cleaning (desinfecting and/or deleting that is) until nothing more was found.
I then restarted Windows, uninstalled Flashget and installed Avast antivirus. Unfortunately when using my browser I started to get redirected to a "stolnik.net" whatever search I did. Plus Avast began to show infections spreading in the system by a "W32.Vitro" virus. So I tried again with the rescue CDs - Kaspersky found a couple issues but nothing else - and Avast still claiming I have the W32.Vitro everywhere.
At this point I used the VirutCF removal tool by Norton, but to no avail - there is no Virut infection in the machine.
I was beginning to get nervous so I downloaded the Combofix tool, disabled all and every anti-virus and -spyware - as requested - and tried to start Combofix: nothing happens... Read more

Answer:They keep coming back

If you truley have Virut the only real alternative is to do a complete wipe and reinstall. See boopme's post here:http://www.bleepingcomputer.com/forums/ind...t&p=1260380That will help you determine if you have virut, and if you do, what you need to do.

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Relevance 48.79%

I can't seem to get this adware to go away! Can you help?

Logfile of HijackThis v1.97.7
Scan saved at 3:22:23 PM, on 6/24/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Panasonic\Panasonic-DMS\MFP Utilities\MfpDtMng.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\snmp.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\msdtc.exe
C:\PROGRA~1\PESTPA~1\PPControl.exe
C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.EXE
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Microsoft Office\Office\EXCEL.EXE
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\hjt\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsea... Read more

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I have gone through all the sticky threads. Done the removal process for SmitFraud and Virtumondo. Virtumundo seems to keep returning to infest this machine. I reran all the scanners and got new logs after cleaning everything that they found.

I have attached the new 3 logs that the Windows XP sticky thread requires.

I have no idea how this machine has gotten infected. The user claims that it is from an email that he got.
 

Answer:Virtumondo keeps coming back

This malware seems to have hit a few users all on the 24th of this month...so I am not sure where it is coming from...lets do this:

What is this:
C:\Documents and Settings\All Users\Application Data\mrajehen

Please install:
Java Runtime 6

Please disable all anti-virus and anti-spyware programs while we do the following:

Run thisDisable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Now download The Avenger by Swandog469, and save it to your Desktop.
* Extract avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:



Files to delete:
C:\WINDOWS\a.bat
C:\WINDOWS\base64.tmp
C:\WINDOWS\bdn.com
C:\WINDOWS\mssecu.exe
C:\WINDOWS\FVProtect.exe
C:\WINDOWS\system32emesx.dll
C:\WINDOWS\sy1259~1.exe
C:\WINDOWS\sy1297~1.exe
C:\WINDOWS\sy16af~1.exe
C:\WINDOWS\sy2295~1.exe
C:\WINDOWS\sy2e78~1.exe
C:\WINDOWS\sy2f76~1.exe
C:\WINDOWS\sy38d3~1.exe
C:\WINDOWS\sy536a~1.exe
C:\WINDOWS\sy580b~1.exe
C:\WINDOWS\sy5e80~1.exe
C:\WINDOWS\sy6e96~1.dll
C:\WINDOWS\sy7636~1.dll
C:\WINDOWS\sy7a3e~1.dll
C:\WINDOWS\sy7cb6~1.exe
C:\WINDOWS\sy7ccd~1.dll
C:\WINDOWS\sy8105~1.exe
C:\WINDOWS\sy8405~1.exe
C:\WINDOWS\sy8a3a~... Read more

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I keep getting a weird virtumonde that keeps coming back. I scan SpyBot and it deletes it fine, but after a few days its there again. One time I tried not visiting anything online for 2 days and it still came back. It keeps trying to load a .dll in the startup as a weird file name, mainly 'aasdfhfds' or 'wlwklaja'Virtumonde.prx: [SBI $B6BF2145] Autorun settings (Rqeqoku) (Registry value, fixed) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\RqeqokuThis was the file that was removed using SpyBot. I also have an attached HijackThis log, if anyone would be willing to help.Logfile of Trend Micro HijackThis v2.0.3 (BETA)Scan saved at 12:21:50 AM, on 2/18/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Dell AIO Printer A920\dlbkbmgr.exeC:\Program Files\Dell AIO Printer A920\dlbkbmon.exeC:\Program Files\Microsoft ActiveSync\Wcescomm.exeC:\PROGRA~1\MICROS~3\rapimgr.exeC:\Program Files\CDBurnerXP\NMSAccessU.exeC:\WINDOWS\system32\sv... Read more

Answer:Virtumonde.prx keeps coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEnetsvcsmsconfigsafebootminimalsafebootnetworkactivexdrivers32%systemroot%�... Read more

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Good Afternoon,

This is my first post here - it's amazing how much information this site has.

I promise I utilized the search option on this site, but it seems I can't find someone else with my problem.

A few days ago, I changed my processor from an E4500 to a Xeon E3110. I did not change anything else at all. I did not install any programs either. I didn't even change the heatsink. All I did was replace my processor.

The computer works perfectly, except for one annoying thing. The computer goes to sleep just fine. When I press a button or move my mouse, the computer turns on, but my screen is blank. The only thing I can do to access the computer at that point is press the power button till the computer turns off, and then I turn it back on.

The Hibernate option works just fine, however, I am too used to the sleep button. I thought I could ask someone here for any advice before I reinstall windows, because frankly, that's the only thing I can think of at this point.

I would very much appreciate any help/advice you can give me. Also, I am somewhat of a beginner - please speak in English


Thank you very much for your time

Answer:Coming back from Sleep

Quote:





Originally Posted by Placehold


I would seriously disable Hibernation, It also creates a log that can reach the GB's

There has been alot of issues surrounding Hidernation mode, If you really need it keep it but otherwise Use a screensaver lol




Craig




post the dxdiag file
start (type in start search) dxdiag click save info

look in the device manager
start (type in start search) device manager view show hidden device's

are u sure the (cpu) processor is the right stocket for the (mainbroard) motherbroard

brand/model (cpu) processor
brand/model (mainbroard) motherbroard

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hello

I have a virus Worm_RBOT.BCQ found on file C:\windows\system32\micront.exe

I have followed to the letter the removal instruction by Trend

I have deleted the file, deleted all Registry reference to this file, deleted all temp files and Bin , all in safe mode..

The virus seems to have been deleted. but when I connect to the net, after a while , virus is detected and all is back to square one..

Please Help!! how can I get rid of this Virus forever....

Thanx
Jadan
 

Answer:virus keeps coming back

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So about a year ago I was getting consistent bsods, apparently caused by a conflict between my graphics card and the intel graphics. That got solved by setting my computer to only use the nvidia card and not switch between them. Fast forward to now, after many months and a few updates for both the nvidia and intel chip, no problems until last night when that same bsod happened again. Driver power state failure, bug check code 0x9F, while my computer was on battery power saving mode (it's usually on high performance). Can anyone please shed some light on this ?

Answer:Old BSOD coming back

You know the BSOD posting rules, mate. Follow it .... we will try to have another closer look to your issue. We need to know the changes made there in your system within this time.

And yes, it is the same old issue continuing.

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here is the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1823
Windows 5.1.2600 Service Pack 2

3/5/2009 9:18:09 PM
mbam-log-2009-03-05 (21-18-09).txt

Scan type: Quick Scan
Objects scanned: 65386
Time elapsed: 2 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\meI6qj75.dll (Trojan.Agent) -> Quarantined and deleted successfully.

Answer:trojan keeps coming back!

Please print out and follow these instructions: "How to use SDFix". When using this tool, you must use the Administrator's account or an account with "Administrative rights"Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.Please copy and paste the contents of Report.txt in your next reply.Be sure to renable you anti-virus and and other security programs before connecting to the Internet.-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

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I recently got an 0x80004005 activation error on my XP Media Center 2005 computer. I changed the userinit registry data by using the following link http://forums.spybot.info/blog.php?b=14. It worked for a while but eventually I was forced to do a Recovery install over my current installation. I reactivated, using a real CD key, as I own an official version of XP Media Center 2005. My computer now boots up but the Userinit registry value is always changed after reboot. I used Spy Sweeper 5.5 and Malwarebytes' Anti-Malware 1.35. Upon startup Anti-Malware 1.35 detects the server.exe spyware and then deletes it and after a restart it is back. The Userinit registry value is C:\WINDOWS\system32\userinit.exe,"C:\WINDOWS\server.exe", after every restart even after Anti-Malware changes it back to C:\WINDOWS\system32\userinit.exe, The problem I am having is that after a certain period of time, none of my web browsers can connect to the internet anymore. Using a command-prompt I can ping yahoo.com so I am still connected, I just can't use my web browsers. I have attached the following hijackthis info. Thanks in advance for your help.DDS (Ver_09-03-16.01) - NTFSx86 Run by Ed at 5:13:22.15 on Sat 04/04/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3582.2654 [GMT -8:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)=============... Read more

Answer:server.exe keeps coming back

Hello.You have a nasty infection on board. One of them includes a backdoor.Backdoor ThreatIMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.With Regards,Extremeboy

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Relevance 48.79%

Ive ran ad aware se personal and it seems to have cleared the istbar but then a internet page keeps on appearing and downloading in less then 10 seconds. can anyone help.

Answer:ISTBAR keeps on coming back

click hereSB click hereSpywareBlaster click herecws click hereA² Some more which may help.

9 more replies
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Hi guys, 
 
Im going out of my head trying to remove this tap 901 crap from my win 8,1 install.
 
I have deleted every reference from the registry , checked all startup programs and processes and still it comes back on a reboot!
 
Its driving me insane!

Answer:Cant remove win tap v9 , it keeps coming back!

Welcome crazyazz, more than likely not a malware.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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Yesterday my boyfriends computer started acting up out of no where. It'll randomly lag really bad, about every 5 minutes or so. We've narrowed the problem down to some sort of spyware that's related to Alfacleaner. He'll delete Alfacleaner, but then when the computer lags again, it comes back. I've searched everywhere and followed a bunch of different instructions (such as running Ad-aware, SpyBot, and HijackThis) and can't seem to find a way to fix it. He's even used system restore and the problem still hasn't been solved. He's using Windows XP Professional. Any help will be greatly apprecaiated.

Answer:Alfacleaner Keeps Coming Back

Have your boyfriend run a fresh HJT log and submit it to our great volunteer team of experts. The instructions for posting can be found here, and he should carefully follow the directions given:http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/They will work with him to solve the problem.Regards,John

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Hello to all.

My computer is under severe attack from the fujack worm. I've tried just about everything I can think of , including your own suggestions for removing malware (ccleaner + hidden files, etc). The problem is that it' seems ok for a little while (24h max) and then it's back to square 1. Obviously, there's something somewhere that I'm missing. I guess you know this worm well but just in case, what it does is cut off the internet (usually can be reconnected after restarting computer) and/or disinstalls practically all the applications, including malreware detectors and removers. For istance, it has once disinstall edWord (did it once) and ClamWin. All I'm left with is that little searchlight. I've read that it attached itself to .exe. I've been fighting this thing for three weeks almost and am at my wit's end.
Can anyone help? Thanks in advance.
 

Answer:fujack keeps coming back

Hi arabelleinbe,
Welcome to Major Geeks!

Fujack is a difficult one, because it infects all .exe files. If you are on a network, chances are good that all the computers will be infected.

Please do the following:

If you do not have McAfee, please go to McAfee Free Trial Versions and
download the free trial version. Be sure to click on trial version next to the Virus Scan program. Only download the installation program. Do not install it until you first disconnect from the internet and second, uninstall any other antivirus program you have.

Once installed, please reconnect to the internet and then allow McAfee to update. Then run a full system scan and have it fix everything it finds.

As soon as you are finished with that, do a computer-wide Windows Search and look for desktop_.ini files and then in the search window select all of them and Delete.

Then I would like for you to run two further scans:

Kaspersky AVP Tool 7.0.0.180 30\04\2008

Using BitDefender Online Scan

Most of the programs you have will end up being infected and may need to be reinstalled. To back up your data without infection, you will have to back up everything without including .exe files.

Thanks.
abri
 

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One of the computers in the school library at work was full of spyware. I was able to remove most of it using Spybot and Adaware but it just keeps coming back. I downloaded HijackThis and removed a number of items but I don't dare remove any more. I'm posting the HijackThis log. There is an R1 item that I keep removing but it keeps returning. After a while some of the other items that I have previously removed come back too.
There is a whole list of junk in Favourites that don't show in Order Favourites and don't respond to right-clicking. I find the whole thing very frustrating and thought I'd turn the problem over to the experts at Tech Support Guy .

Logfile of HijackThis v1.99.1
Scan saved at 13:06:32, on 2005-10-17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Network Associates\Common Framework\FrameworkService.exe
C:\Program\Network Associates\VirusScan\Mcshield.exe
C:\Program\Network Associates\VirusScan\VsTskMgr.exe
C:\Program\Delade filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\program\intern~1\iexplore.exe
C:\P... Read more

Answer:Spyware keeps coming back

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I have some kind of hijacker virus I can't get rid of for good. IE home page always returns to RES://iuucb.dll/index.html#23648 or some other number. I have used spybot, adware away, spykiller, spybuster, norton and trend micro to name a few and each time i think it's gone, it comes back...can anyone help me get this thing off my pc once and for all?
 

Answer:IE hijacker keeps coming back

HI, You may want to go to the following link.
http://forums.spywareinfo.com/index.php?showtopic=12609&st=30

Read the whole post (It is several pages) - it seems that at the end someone actually found a fix.
Also, if this is not the same issue - post a new thread there - they are pros in those issues and will reply shortly.
 

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I have a friend that, has WIN XP and on DSL, he also has, AVG antivirus which keeps catching a trogen, but the next day, it's back on his computer. He deletes it but it is in a different folder or location everyday. Is there anyone out there that can tell me how he can get completely rid of this trogen?Thanks
Lori
 

Answer:Trogen keeps coming back.

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I have run spysweeper several times and have removed zestyfind.com Hijack and search.com exe and they keep coming back what do I do? How do I get rid of this stuff?
 

Answer:Help - Zestyfind Etc Keeps Coming Back

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Please help me to totally remove these .lnk viruses and others from the all folders and hard drives. It keeps coming back whatever I do. I did the following:
1. Deleted those .lnk
2. Installed Avast and Malwarebytes and did a scan then deleted all those quarantined viruses.
3. Reformatted my computer.
 
After all what I've done, it still goes back to almost all folders and my hard drives.
 
Here are a few screenshots to help describe what I'm saying: (There are still lots of .lnk viruses from other file locations based on the deleted by Avast and Malwarebytes quarantine before I reformatted my computer)
 

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler

Spoiler


 
Here are the screenshots of the other viruses from the hard drives:
 

Spoiler

Spoiler

Spoiler

Answer:.lnk files keeps coming back whatever I do. Please help me!

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/578571 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Seems to be some kind of browser hijacker/adware?
 
It came down with some free dvd converter software. I am always super careful and untick all the extras that usually get installed but somehow it got through anyway.
 
It has taken on several different guises, some more obtrusive than others, but always ad based. The worst would cover any website visited in ads preventing internet use.
Currently it is 'ads by couponing' which is over-riding google search results.
 
I've tried malwarebytes, adwcleaner, tdsskiller and hitmanpro. usually hitman pro will find a bunch or results and remove them but as soon as i restart the pc or re-open Chrome it is back.
I've removed all extensions from Chrome (there used to be an ad extension that would show but now it is completely empty). I've also reset chrome to factory defaults (as well as IE although I don't use it).
there is nothing in the uninstall program list that I am suss about,
 
Any help gratefully appreciated!
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:30-07-2015
Ran by stuart (administrator) on DESKTOP (01-08-2015 17:39:21)
Running from C:\Users\stuart\Downloads
Loaded Profiles: stuart (Available Profiles: stuart)
Platform: Windows 8.1 Pro (X64) Language: English (United Kingdom)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-reco... Read more

Answer:Ads by couponing. Tried everything and keeps coming back.

Hello uncle henry I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the sa... Read more

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Hi, I have (thanks to this forum) downloaded spybot and run a check, which removed unwanted files. however, after visiting the internet I thought I would check again and the following file appears every time I even start up IE. 'DSO Exploit'DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-21-807862539-876780862-1957817608-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3--- Spybot - Search && Destroy version: 1.3 ---2004-07-09 Includes\Cookies.sbi2004-07-28 Includes\Dialer.sbi2004-07-27 Includes\Hijackers.sbi2004-07-27 Includes\Keyloggers.sbi2004-05-12 Includes\LSP.sbi2004-07-27 Includes\Malware.sbi2004-07-09 Includes\Revision.sbi2004-07-02 Includes\Security.sbi2004-07-27 Includes\Spybots.sbi2004-07-28 Includes\Tracks.uti2004-07-27 Includes\... Read more

Answer:spyware keeps coming back

dso exploit is nothing to worry about.Run a check with this click here

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About two weeks ago I got a google redirect virus which I was able to get rid of with the TDSS Killer. Then a week ago a icon in the bottom right of the screen shows up and then I start getting those fake virus warning messages which I avoid clicking. The next thing I know the internet won't work and I can't run any spyware removal programs. I tried using system restore but it would come back up again after a few minutes. I was able to use another computer to look up information. I booted up into safe mode and checked the lan settings but we have DSL so I don't know if that is why nothing was listed. I made sure all boxes were unchecked for the proxy settings but the internet still didn't work. I downloaded and installed RKill with a usb device with the name iexplorer.exe but whenever I try running it I get the blue screen of death. Didn't matter which mode I was in. Since that didn't work I boot back up into safe mode. I ran HJT and looked for any files listed on different sites but found none that were the same. I even go and try to manually find the files (hidden files shown) but no luck. Next I run an updated Malwarebytes and it doesn't find anything other than tracking cookies. The next things I ran was my CCleaner, Spy Doctor, and Hitman Pro. None of them found anything other than cookies. At that point I'm running out of ideas. Finally I downloaded SuperAntiSpyware and that finds 3 trojans. I remove them and boot up into normal mode and didn't have any signs of the vir... Read more

Answer:Antivirus.net keeps coming back.

Here is my HJT log.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:26:58 PM, on 2/14/2011
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Greg\Pictures\Dani\TDSSKiller\hjackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Intern... Read more

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My sister-in-law's PC runs Vista Buisness and recently gave her a popup from a "Norton" scan. Said she had 80+ viruses, problem is she hasn't had Norton since I removed the trial version that came with her PC over a year ago. And yes I used the Norton removal tool. Now checking Task Manager I found the ccSvcHst.exe file running, I downloaded and ran a new version of the Norton Removal tool. It stops the process but it comes back on restart.

She has McAfee running and updated, i ran (and updated each first) Spybot and Malwarebytes. Nothing was found.

Where this keeps coming back I'm wondering if the system is infected with something that is getting past McAfee, Spybot and Malwarebytes?

Any suggestion would be appreciated.

Answer:ccSvcHst.exe Keeps coming back

If you take a look here, this exe is actually a part of the Norton/Symantec GUI and is not a virus.

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Ok I have ran Ewido, Cleanup, and Killbox and the trojan changed it named on the second log.

PLEASE HELP.... Hijack this file:
Logfile of HijackThis v1.99.1
Scan saved at 8:03:30 PM, on 11/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\TiVo Shared\Transfer\TivoTransfer.exe
C:\Program Files\iPod\bin\iPodService.exe... Read more

Answer:Trojan keeps coming back

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I've already gotten rid of a lot of the spy ware already, but no matter what I do it comes back. I've run Ad-adware SE, removed everything that the program found and rebooted. Next I run Spy-bot S&D remove what it finds and reboot. Finally I run HJT and input the log on the HJT analyze website and removed anything marked "Nasty". I did this process about 5 times now and the pop-ups are still coming back. Below is my latest HJT log after running the 2 programs aforementioned. I know that the BHO file needs to be removed but that is the one that returns every time!! How do I permanently fix this? Please help!

Logfile of HijackThis v1.98.2
Scan saved at 9:54:02 AM, on 9/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINNT\System32\otjfkg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\System32\ctfmon.exe
C:\PROGRA~1\PANICW~1... Read more

Answer:Please Help - Spyware keeps coming back!!!!!

You've got TROJ_AGENT.AE. Go to http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_AGENT.AE for info and the means to get rid of it.
 

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Hi,

I keep removing Vundo virus infection with different tools but it keeps coming back.

The computer is so slow at this point it makes it hard to do any troubleshooting.

Any suggestions would be appreciated.

Thanks,
-Lite
 

Answer:Vundo Keeps Coming Back

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide
 

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Hello,

I have been using Kaspersky and it has been finding this. Even after deleting it, it still seems to come back. Below are pictures which may help.






I didn't download AVG since I had those pics posted above. Hopefully this is okay. I appreciate very much in advance any help that may be given.

I am interested in knowing what in the world this thing is!

-MDB
 

Answer:Possible virus...keeps coming back!

Welcome to MG's!

Something didn't go right, let's run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Before running the above, you MUST shut down ALL antivirus and antispy programs you have running.
 

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Hi -- my computer has been infected with several trojans that keep coming back even after I've repeated removed them by performing scans with numerous antivirus/antispyware programs. Please help!! Please see the highjackthis log below (I've also run combofix, but the log is REALLY long):

Logfile of HijackThis v1.99.1
Scan saved at 10:53:44 PM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE
C:\Program Files\Skype\Phone\Sk... Read more

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I run Malwarebytes Pro and I recently encountered an infection where all of my Autorun executables were being renamed to have a space before the name and another executable was being put in its place. I manually removed all of these dummy .exe's and searched the entire drive for any other .exe's with the same file size and recent modification date. I removed all I found. I've not run into any further issues similar to this.

I originally removed wmpscfgs.exe and js.mui from various folders using MBAM.

However, Malwarebytes Pro is popping up daily saying that wmpscfgs is infected in my Internet Explorer directory. Each time, I tell it to quarantine. Rinse, repeat. Malwarebytes continuously pops up down at the bottom of the screen saying 'Malwarebytes has blocked access to a potentially harmful website at 58.240.239.70' or something similar. The popup doesn't stay up long enough for me to get exact wording. (The IP varies, but this is the most recent pop up as of now.)

I've scanned with MBAM, SASW, CWShredder... It's still happening and I'm at a bit of a loss as to how to proceed. Any help is greatly appreciated.

I am running Windows 7 64 bit.

Answer:wmpscfgs.exe Keeps coming back

Hello,At this point I'd suggest you follow the instructions in ==>This Guide<==.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<==If you can produce at least some of the logs, then please create the new topic. If you cannot produce any of the logs, then post back here and we will provide you with further instructions.Orange Blossom

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Arucer.dll keeps showing back up in my startup. I uninstalled the Energizer software, and I've removed Arucer from the startup list more times than I care to remember, but something keeps putting it back into my startup list. Does anybody have a comprehensive list of software associated with this or know how to completely remove it from my system?EDIT: Moved from XP to Am I Infected forum ~ Hamluis.

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