Computer Support Forum

one frustrated dude!

Question: one frustrated dude!

my brother in law used the computer while house sitting and bam! viruses galore. My wallpaper is hijacked, I get all kinds of security threat alerts saying i'm infected with spyware which lead to spyware removal advertisements, and IE quit working. I have xp professional and an out dated symantec. receive alerts indicating C:/tempar.bat is in quarantine. spy sweeper also says i have coolwebsearch, zenosearchassistant, and a few others. i also get messages about rundll32.exe, mssys.exe, trojanddownloader.xs. I removed something called mIRC, and some other files after reading some posts, but still having problems. Here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:11:30 PM, on 7/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\CyberDefender\AntiSpyware\cdas3efc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Symitar\SFW\RemoteAdminServer.exe
C:\Program Files\Kuma Games\hcsystray\hc_tray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
R3 - URLSearchHook: (no name) - ~4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
R3 - URLSearchHook: (no name) - ~EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - ~0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)
R3 - URLSearchHook: (no name) - ~CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Administrator\Local Settings\Application Data\CyberDefender\cdmyidd.dll
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\uoyzsydz.exe,
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {8C14BD60-26D8-0804-AC34-0EA2E6EA49B2} - (no file)
O2 - BHO: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Administrator\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O2 - BHO: (no name) - {b847676d-72ac-4393-bfff-43a1eb979352} - (no file)
O2 - BHO: gooochi browser optimizer - {b9f960c5-14ee-cc88-9cd3-e4bcf37fee7e} - (no file)
O2 - BHO: (no name) - {C738F3D2-1891-449D-AE67-D1969094F1DF} - (no file)
O2 - BHO: (no name) - {CEF08A94-8B6D-432C-A92C-700D52D81768} - (no file)
O2 - BHO: (no name) - {e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} - (no file)
O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL
O3 - Toolbar: MyIdentityDefender - {A26503FE-B3B8-4910-A9DC-9CBD25C6B8D6} - C:\Documents and Settings\Administrator\Local Settings\Application Data\CyberDefender\cdmyidd.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [TM2Start] C:\DW4\tm2start.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [mmtask] "c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [94cb58d0] rundll32.exe "C:\WINDOWS\system32\pqawaneh.dll",b
O4 - HKLM\..\Run: [msennger] C:\WINDOWS\system32\drive\
O4 - HKLM\..\Run: [WinReg] C:\WINDOWS\system32\drive\
O4 - HKLM\..\Run: [Paner cPanle]
O4 - HKLM\..\Run: [CyberDefender Early Detection Center] "C:\Program Files\CyberDefender\AntiSpyware\ISSIntro.exe"
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKLM\..\RunServices: [Paner cPanle]
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Xqpy] "C:\Program Files\??pPatch\m?config.exe"
O4 - HKCU\..\Run: [hohohhaha] C:\WINDOWS\system32\drive\
O4 - HKCU\..\Run: [CyberDefender Early Detection Center] "C:\Program Files\CyberDefender\AntiSpyware\cdas3efc.exe" /minimize
O4 - Startup: Deewoo.lnk = C:\WINDOWS\SYSTEM32\zzspy6.exe
O4 - Startup: hc_tray.lnk = C:\Program Files\Kuma Games\hcsystray\hc_tray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Remote Admin Server.lnk = C:\Program Files\Symitar\SFW\RemoteAdminServer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) -
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = firsteditionccu.local
O17 - HKLM\Software\..\Telephony: DomainName = firsteditionccu.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = firsteditionccu.local
O20 - Winlogon Notify: rqRKDwVp - rqRKDwVp.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: MsSecurity Updated (MsSecurity1.209.4) - Unknown owner - C:\WINDOWS\444.470.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Plug and Play (RPC) (PlugPlayRPC) - Unknown owner - C:\WINDOWS\portsv.exe (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
End of file - 12959 bytes
Thanks a bunch for any help!!

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Preferred Solution: one frustrated dude!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: one frustrated dude!

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Question: dude

Hello fairly simple question i think? I like to display pictures from a folder on my desktop. all the photos from my cheap cell phone from which i emailed to my computer are clear and crisp. the ones friend send from their iphone and proper digital cameras display blurry and distorted? I have tried to change pixel size in iphoto but can not find a way?



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Hi everyone, am new to this forum.Having a hard time removing some horrible malware. am attaching log files please help....

Answer:New Dude About To Cry!!!


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Question: What next dude?

Hey chaps,
So, I?ve ran through all your Read & run First steps, and ran CCleaner... as far as I can tell 2 problems remain.
The first is on starting up IE: on start up of my pc the following virus warning appears (see 1st screen shot). AVG detects it and asks if I want to heal or quarantine, I have done both.
Second, is the most frustrating, certain web sites that I visit, (non-porn) do this really annoying thing, I get automatically re-directed to a dell search page, I run a dell PC and at the top of the page it says: Sorry, we couldn't find;sz. Here are some related websites: (2nd screen shot was too big to post, should i e-mail?)
I also run a registered copy of Spyware Detector, this obviously hasn't detected it.
Plus, when I opened up the following message appeared. (See 3rd screen shot)
Can you help, please?

Answer:What next dude?


you'll need to attach the logs requested from the Read Me guide.

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

4 more replies
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Question: Dude

Ok so this happened on my old XP machine, and just recently on this Vista one.

As far as i can tell, it is harmless, and i have barely noticed it, but it is a little frustrating.
All it is, is some virus or something. All that happens is some guys voice (maybe about 20 year) comes on the speakers saying "dude" in a weird sort of way. It happened quite a bit on my XP machine, but only once on this one. I looked on the internet and found nothing, and I am confused as to what it is.

Its not a huge issue, I can survive with it for now (until i reinstall) but i wanna know wtf is with it.



LMAO, are you serious? Never heard of that one. Have you ran full scans with an AV and antispyware apps?

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Question: Cowabanga Dude(do)

First of all I want to say that I appreciate all the help I have received from MajorGeeks in the past. Thank you.

Now, down to business. First of all the problem is not on this computer it is on my other house computer. Through a recent download we ended up picking up some malware called Cowabanga, Deluxe Communication .

Here is what I have done to get rid of this. Each folder came with an uninstall so I tried that. I also tried to manually delete all folders but it seems that it only morphs itself in other folders.

It has disabled my internet which forces me to use this other computer.

I ran HJT and have attached it

What can I do to get rid of this? Please help.:crybaby

Answer:Cowabanga Dude(do)

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
&... Read more

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I have a netgear dual band router (WNDR3300). My Ubuntu laptop can see both the G and N networks. However my XP Desktop can only see the G and NOT the N. My desktop has a D-Link Rangebooster N (DWA-142).

Any help?

Answer:Dude Where's my wireless n?

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click hereOn my second free guestbook.First one no admin access to remove bad post.This one listed above loads ok 1 out off ten times if host is lucky.Anyone know of a reliable guestbook with admin capabilty and loads good?thanks?and possibly password protected currently using a java script with a comment on top of page for view source.(not the greatest).

Answer:Another Guestbook dude

WOW drop the E on DUDE LOL = DUD

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Logfile of HijackThis v1.99.1Scan saved at 5:34:11 PM, on 4/1/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\winyi32.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Common Files\Symantec Shared\ccAp... Read more

Answer:like...dude...this is my hijackthis log or something...

Thats alot of stuff lol, my comp has like 10 things.

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I'm running vista (32bit) on an Acer 5310 service pack 2 laptop. I did a safe boot two days ago because of a glitch with IE (a warning saying this script can no longer be run on this page or something such) I've since rebooted in normal mode(I've gone though F8 to do this three times now) to find that the Vista orb has been replaced by the old rectagle style. I'm pretty sure that other design type features have remained in the old style (ie 'safe mode' style) as well.Can any one help please?

Answer:Dude, where's my vista orb?

Right click on your desktop and select Personalize, Theme, and select Windows Vista in the drop down.

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OK i have this problem where my computer keeps restarting. it restarted on me the other day and now i cant get it to start back up in normal mode. i can only get it to start up in safe mode. i have no idea wtf happened please can someone help
-Frank C

Answer:Solved: Dude Help Me!

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Here is the log: Internet Security keeps getting a Subseven Backdoor Trojan warning.:

Logfile of HijackThis v1.97.7
Scan saved at 11:40:41 AM, on 1/14/2004
Platform: Windows 2000 SP1 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ComSoft\Dialers\xxxCam\xxxCam.exe
C:\Program Files\SCom\Dialers\XXXmpegs\XXXmpegs.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\RBEnhance\rbenh.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://jump.alta... Read more

Answer:Hijack This log dude!

first you ahev a rapid blaster infection, plus countless adult diallers and a few trojans thrown in for good measure

As RapidBlaster tends to mutate if the process isn't terminated first, do download and run RapidBlaster killer by Javacool:
Launch the program and hit the Scan button.
RBKiller will find any RapidBlaster variants on your system, will kill the process, and delete the Registry Run entry and find the pertaining folder in Program Files, and simply delete it!

then REBOOT then

Download & Run CWshredder from
Close all browser windows,UnZip the file, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.
and make sure you follow the advice about the security updates listed at the bottom of the page, in order to prevent re-infection, otherwise you will be continually reinfected
the patches are :
then reboot &
Download Spybot - Search & Destroy from

After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get a... Read more

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I live in Ireland!

I have tried to purchase a MS Surface RT. I have tried every possibility!

The only possible way that I can buy one legally, is to buy it in the UK & have to shipped to someone in Northern Ireland (Part of the UK. A real Irishman would NEVER do this. I would have to cross the border into NI).

I talked to my Electronics retailer here that has been in business for over 50 years! I buy all my electronics there.

He told me that the only way he cold get them is to buy a skid load. He says he could not invest that kind of money at the expense of his general inventory!

I have contacted the Irish office of Microsoft. All they do is transfer the call to the UK MS Website. I can fill in the order for the Surface, but at the check out, it tells me they CAN NOT ship to the IRSH REPUBLIC!!

Why in HELL was I transferred to THE UK??

I have contacted all the Electronic retailers in Ireland & no one has them!

PC World told me I had to order them online! But they didn't have any idea where!!



The "Old Fart"


Answer:Hey Dude, Where is my Surface RT?

Now you see what us Americans often go through when foreign companies make products, such as Nintendo, Samsung, etc, and we have to wait behind for availability.

I'm quote certain Microsoft wouldn't boycott a "world leading country". They haven't been on the market very long, so my suggestion would be to go to the largest electronics retailer, either in person or online and find one there. If the one who went to isn't a nationwide chain, then they may not be able to purchase them as easily as the major retailers.

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I got a client where we gave him a fresh install of Windows Xp Pro Sp2 (Legit Copy + Updates)

This guy installs a chase game, however when it comes to trying to play it, he gets an error message saying that he needs OpenGL1.1 or greater to play it.

I found an OpenGL1.1 on the microsoft website. However think this is mainly for Windows 95 / NT Platforms as it did not do any thing.

I have re-installed the video card drivers (onboard NVIDIA GeForce 6100 GPU on a Gigabyte GA-K8N51GMF-9 SKT 939 Motherboard). Please note that these are the video card drivers from Gigabyte's Website. I have fround that the nVidia Drivers from the nVidia's website does not what to have any thing do with it.

It's currently using Direct X 9.0c (however I have not re-installed that yet)

I have tried looking at the site. However the only download I can seem to find points back to the same one from Microsoft that I mensioned earlier.
However the website is talking about OpenGL 2.0. There is a lot of blurb on what it does, but no downloads for it.

Any other suggestions on where I can download Open GL 1.1 or greater?

Thank you.

Answer:DUDE! Where's My OpenGL?!?!

Im possibly downloading them from limewire right now, 2 files. I will install them on my pc and test it just to make sure there not junk, but not sure what version they are yet, they say for 2000, XP, so we'll see....

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Some more problems with the comp from hell from dell. My A drive will sometimes just mysteriously vanish from my computer, and I will not be able to save anything to through any other programs. It will sometimes be there when I reboot, but other times it will not.

Any help appreciated.

PS - I love the dell run around. They keep me on hold for 1.5 hrs, and then they just tell me to run a diagnostic check, virus scan, etc and tell me to get back to them. They aren't the most help ever!

Answer:Dude, where's my A drive?

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I just got set up with comcast internet yesterday, I have 2 Desktops, one running XP home, and another running Redhat 9.0, along with 2 laptops running XP Pro.

Befor I was running Quest DSL and everything was working fine,

I am using Netgear wireless router, with a Linksys 5 port hub.

I can only have internet connection to my desktop running XP home, it is hardwired. I have to take incomming internet from modem into one of the ports on the Netgear because the incomming port on Netgear does not work. Then I have internet to the Netgear and my laptop will see that there is wireless but it will not see other computers or the internet. I have tried putting the incomming internet into the incomming port on the Netgear and still nothing. I am not sure what is going on but this is not working and I tried all day yesterday to fix this but nothing worked.

Does anyone have any ideas to try????


Answer:Dude where is my Wireless.


My wireless router is MR814.


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So I've got this Gateway GT4009. That's a good PC, right? I got it for free out of a school that closed.

I'm a little stressed out because the problems I'm having are not consistent. When I first started the computer, it went past the XP spash screen and then it said to press ctrl+alt+delete. BUT before I could do anything it restarted and it did it again then restarted and so on.

So I decided to reinstall XP. It made it halfway through the NTFS format and then it restarted and loaded to the infamous "blue screen of death" and it had a stop code of 0x0000004e, which according to this article is bad ram, so i replaced the ram stick. Then it went to setup. Then it restarted. Then I said screw it, I'm going to ask for help.

Now I've read that this restarting happens for 3 different reasons: 1) OS problems. (which we know it can't be since I'm booting from CD) 2) a hot CPU or 3) a bad power supply. I don't have a replacement power supply handy, so I want to test the CPU heat. How do I know how hot my CPU is and what exactly IS too hot?

Answer:Help a Mac dude understand PC.

Next time before you reinstall, try safe mode (press F8 at startup).

Dunno about what constitutes too hot, but when you boot, you can get into the BIOS (there's a key you have to press right after you power on your PC - maybe Del, maybe F10, don't know what it is for Gateway PC's). Then just navigate around the menu and you're likely to find your CPU temperature.

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hey how can i disable my onboard video card 8290g/GV/190GL Express Chipset Family chipset using the BIOS in order to install a new driver for my nVidia GeForce FX 5200?? Just wondering if u knew

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Greeting to Dude's here,

I am using window 7 on my computer. From few days a problem is arising in my computer. While running any video suddenly the computer hangs and after leaving it idle for few time it start responding. I have done virus scan not found any solution. What should I do to fix this issue?


Answer:Please Fix My Computer Dude

Fill out your system specs. Click the link in my signature to do it.

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day one of my problems the computer froze up would do nothing so I attempted to reboot and it would not allow me to shut down so I powered off with the power button, it worked for most of that day
then later either that day or the next it froze up again and I was able to reboot, then just yesterday I set the laptop down softly and it shut off this happened twice.
The second time it would not boot, the power led would come on for about 4 seconds, and the battery light would flash about every 3 seconds. I tried taking the battery out and just leaving the power cord plugged in and it worked so I left it that way for some time, later in the day I put the battery back in just because I did not like leaving the battery out and having an opening for dust etc. to get in.
I set it down awhile later and again it shut and hasn't come back on. I still get the power light for 4 secs, and and then battery light flash every 3 or 4 secs. I am a little knowledgeable about computers so I took it apart and I don't see anything wrong inside.
I reset the CMOS just for fun and did a little cursing, then tried to pray, and here I am begging for help from you kind folks....
I haven't tried the hammer yet, thought I would check here first... Thanks in advance for your help...

Answer:Dude I got a Dell, HELP.....

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man, the 6800Ultra lost against the X800XT??
seems the only way nvidia is keeping up is with SLI, which is not worth the cost...

scroll down to the second chart, ...ridiculous... the 6800GT killed the 6800Ultra, and all the x800's (except the Pro) beat the 6800Ultra.. man, ultra seems bad at high res and AA/AF

u sure these are correct??

Answer:WOW, dude, check out this benchmark!!

Doesn't look right to me. What till all the nvidia fans get in here.

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< S N I P >

End of file - 13460 bytes

Answer:Some WoW dude said i should post it on a forum, its HJT

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


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Okay, this is kinda wierd. I havn't used floppies in a long time, since before some changes were done to my comp. Anyway, I need to use one now.... the only problem is my computer doesnt seem to recognize an A: drive! It's just not there. I can't open from it, save to it, view its contents, or even see the freakin logo in My Computer.... it's like it doesn't exist. And yes, the physical drive is there, and I am pretty sure no one has opened my computer and disconnected it or something.

Dude, where's my drive?

Answer:Dude, where's my Floppy Drive?

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Hi, I have the same/similar problem as dude 1234. Firefox using 100% CPUI didnt want to steal his post so I made my own.I have doing a bit of research on different things for browsers, this amongst them. (Well I dont know that its the browser actually).Every now and then my computer seems to just grind away, fans rev to their limit, windows wont open and the whole system drags for ages then to a total stop.It seems as though it is a memory problem, but having read that post, I wondered if it was my browser? I have a Pentium 4 CPU 3.00 Ghz 1.5GB of RAM. My computer doesnt always play up like that but it has its moments.The easiest way to get past it is to close everything and then restart F/F, this does cure it but is really inconvenient if I have lots of windows open.Can I do anything to cure this phenomenon please?

Answer:Same as dude 1234 CPU Grinding away at 100%?

Well your computer is better than mine and, anyway, I have investigated and determined its not a processor or memory problem. Try using Opera browser and see if you think that eliminated the problem. I'd be interested to know."Browser" is the name of the software you use to download and display web material. Examples of browsers are:- Firefox, Internet Explorer, Opera, Chrome.In case you are not familiar with the term "software", it means a computer program. Computers have hardware (all the electronic bits), and software (all the instructions that are given to the hardware to make it do something useful). My apologies if I have over-simplified this, but it sounded like you needed to know.

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he's back in video. oooooooooooohhhhhhhhhhhhhhh

Answer:remember the peter pan dude?

this is relevant how?

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Told ya them Dell's we're
AN INQUIRER READER attending a conference in Japan was sat just feet away from a laptop computer that suddenly exploded into flames, in what could have been a deadly accident.
Guilhem, our astonished reader reports: "The damn thing was on fire and produced several explosions for more than five minutes".
(Wouln't it be fun to be stuck against a window seat with a 270 fat guy next to you when one of these blows up at 30,000 ft..)

Answer:Dude, Your getting a Melted DELL

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I need some help folks... I ran the first 5 steps of the malware READ THIS RUN FIRSt. THING. I am seriously freaked out with this computer. Everytime I open IE it is fine...then I go to another web page and the popups start. I dunno what to do. Help. :confused

Im not sure what info you need just tell me I will do my best to provide it.
Just remember...Im not computer lingo saavy

Answer:Im a noob computer dude! HELP!

Welcome to, please follow our standard cleaning procedures:

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

Downloading, Installing, and Running HijackThis

Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy Log - only for Windows XP, 2K, & NT users
AVG Antispyware Log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
Bitdefender Log - from step 6
Panda Scan Log - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat
HijackThis Log
NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

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I'm new to using forums. Running Windows XP SP2Working on a friends Dell Dimension 5150. First it would not turn on, did some poking around and looked like the computer had been dropped. The ram had disconnected, fixed that Starting cleaning up the thing (history, viruses, malware all that fun stuff) When I went to reboot it, it seems XP was corrupted. The taskbar had reverted to what windows 2000 task bars looked like. Yet it was below the viewing space. No start button at all up able to drag the task bar to make it larger. Can't open IE. The only I can make the computer function is through Task Manager. Some areas of Concern I have is...When I boot the computer it informs me that the Floppy Drive is not found F1 to continue F2 to try again. After I get past the Floppy seek bios pops up with 3 options...1) Windows NT 6.X2) Windows NT 5.x3)GRUB4DOS (it defaults to this option, when I select 1 or 3 it tries to boot but doesn't.)Also at one point in the booting process I'm prompted with the text {{{{ " Urr! wee..."}}}} <<<<< Just like that. I've never heard of that.Thanks for taking the time to read this post. Any help is greatly appreciated, Brad

Answer:Dude I got a Dell Problem

Do you really need to multi boot on this system (Grub4dos) ?

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My goal is to mod my Dell until it's no longer recognizable as such.

Here's a summary of my question:
Which should I buy first: a CPU fan, or a mobo/PSU combination? In other words, which is more important: keeping my CPU below 55&deg; C or being able to plug the mobo into the front panel USB, power switch?

Here are the details:
I am tweaking the heck out of my Dell Dimension 2350 Intel P4 1.8 GHz 845GL system. My father got it for me two years ago because it was really cheap, and he thought it would be a good place to start and I could upgrade later. The thought was, at least it's an ATX with a P4, and my old Wintel system wasn't upgradeable to a P4 at all. Unfortunately, when I got it and opened it up, I found I couldn't add another HDD because there's no place for it! I was not aware of Dell's lockbox/proprietary policies before I got it. Needless to say, this is really annoying!

So, I've been putting a lot of effort lately into upgrading, modding, and doing all I can to negate the warranty! But I have a predicament right now, and that is, I've put myself in a place where I cannot just stop where I am. But I'm overbudget on my upgrades for this month, but I've ended up with a PC in a sort of a "transitional phase" and I need to know: what's the most important step to take next, if I can only do one thing?

My first step was to replace the graphics card and disable onboard graphics (and I... Read more

Answer:Dude, you're killing your Dell!

Update: This, and other pages led me to think the PSU is proprietary. But my mobo doesn't have that other 6-pin dealio that the older Dells had. It looks like a standard ATX PSU. And if you look at the specs for these knockoffs, you'll see it's 20-pin ATX. Does anyone know for sure? A new PSU would almost cost more than a mobo!

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Here is my log....What should I delete? Thank you for your time!!!!!!!!
Logfile of HijackThis v1.97.7
Scan saved at 4:41:12 PM, on 9/2/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft SQL Server\... Read more

Answer:Another Dude Needs HiJack Log Analyzed

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I'm really hoping someone can help me with this because it's driving me nuts.

I have 2 computers hooked up to a router, to share the internet connection.

Recently one of the computers got a really bad virus, so I formatted the hard drive. I decided to format the other computer's hard drive as well, as long as I was at it. After the formats, both computers has intermittent problems connecting to the web. They'd connect, then lose the connection for a while, then connect, etc. I figured the router was shot, since I was already on my second one and I know those things don't last forever. I went out and got a new router and that one seemed to do the trick- for a while anyhow. Now I'm back to the same problem of both computers occasionally losing their connectivity. If I wait a while it comes back, but 5 minutes can be an eternity where you're trying to do stuff online.

Now that I have a new router and I'm still having problems- I figure it must have something to do with my settings. I've turned OFF windows firewall and the firewall in PC-Cillin, but the problem still persists. Beyond turning off the firewall however, I'm afraid I don't know much about what might be causing my computers to have connectivity problems.

Can anyone out there shed some light on which settings I might change in order to maintain my connection? Possibly something in Windows security center, but there's so much stuff in there that I'm af... Read more

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Hi. i am running windows xp pro sp2. my windows task manager has suddnely gone bonkers. all the tabs+drop down menus are gone. when i press clt+alt+delete all i get is the view which shows the proformence graph. this is how it appears now
it has happened to me once before too. dont know wht caused it. any ideas how i could get ma whole task manager back !! ?

Answer:Dude.. wheres my Task Manager !

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Hello there,

I am a new member in Tech Support Guy forum. I am looking forward for the solution regarding the problem occurred in my computer. Last day as soon as I turn on my computer it shown the DLL missing error. I tried to start in safe mode but it is working.Is this is because of virus? Can it be recovered? If is the way to recover from this?


Answer:Solved: Any Suggestions To Fix My Computer Dude ?

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I had wrote a thread amonth ago under the title "Where is my disc space???". The suggestions were all helpful, but they were only about retrieving lost files and such. I've finally settled into the mind set that my treasures are gone, (photos, videos, music, ect ) but I thought that when you do a full system restore that it not only wipes out all the old stuff but also clears up or clears out space. I'm down to about a 150 to 175mb of space which leaves 0% of memory. I don't know where my space went or how to get it back. I have the minimum programs and such. I have nothing to throw out. Do I have to get back all of the old files to go through those and delete what I can? HELP! S.O.S. May day. May Day. Man Down.

Peace, Love and Anime

Answer:Dude Where's My Disk Space part 2

"Memory" is built into the machine and stays the same. It has nothing to do with disk space.

If you are low on disk space, you need to find out what is using it and remove anything unneeded, or get a larger drive.

You can explore the space usage with:
Space Sniffer (Win 7/8 compatible)
Disk Space Fan

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hey im a new guy round here names hayan

if anyone can help me asahp ill be grateful

i got a new system with a intel dg33bu motherboard and an intel core 2 quad processor and 2 seagate sata 500 gb hard disks.

when i try to install xp 64 bit it says no hard disk drives detected on your... does anyone know how i can fix this

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Posted on Sunday, December 23rd, 2007by Jose Nazario The Storm Worm is back, this time it?s got a Christmas theme. Who knew that it would take them so long to do this? Here?s a sample mail: Date: Sun, 23 Dec 2007 21:19:19 -0500From: geneoldham[at]usmint.treas.govTo: ---Subject: Find Some Christmas Tailgot a sec?Winter can be cold. I bet you could use a little something to warm youup. Take 2 min out of your day. You wont regret it. ;-)hxxp:// domain,, has a bunch of nameservers and a lot of IPs associated with it - Fast Flux! An infected host will drop the file:C:\WINDOWS\disnisa.exeAnd store the peerlist in:C:\WINDOWS\disnisa.configA pair of randomly chosen ports - one TCP and one UDP - will be opened.It will lower the firewall and add a registry entry to make sure that firewall permission is permanent.After that, the usual Storm worm mayhem begins.AV detection for this sample is pretty modest at this pointMore Detailed Analysis @ ARBOR NetworksAdditional analysis over @ Digital Intelligence and Strategic Operations Group

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I was trying to remote from my desktop at home to my work laptop. I changed the workgroup on my laptop to match my workgroup at home. But being that the laptop is a secured login its not accepting my password now, and just tells me "The system could not log you on. Make sure you User name and domain are correct, then type your password again." Ummm so that's special. I don't know any of the other admin account user names or passwords but I am able to see it on my network. I don't know if there's any way for me to fix the problem myself without having to confess my stupidity to the powers that be. If anyone has any helpful advice it would be much appreciated.

Answer:Dude I think I just bricked my work laptop

At the login screen press ctrl+alt+del (you may have to press it twice) and it should present you with the old style login. From there you should be able to choose the domain you are logging into.

If that does not work, you should probably contact your IT dept. and let them fix it.

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i have recently installed I.E.7 even upgraded it to I.E.7 optimised for yahoo but i dont know whr did my yahoo toolbar went...if that was not enough i reinstalled yahoo toolbar but again i aint spotting it...

my 3rd party browser extention is already check..even then i am unable to use anti-spy n all button of yahoo toolbar..infact the entire toolbar is missing....

does i.e 7 support yahoo toolbar at all?

Answer:whrs my yahoo toolbar dude!!

on the same line as where it says file,edit etc, you should be able to right click and see the toolbar you want and activate it

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Dude and or others, thanks in advance for your help with this. I've updated my configuration on this site.

I attached an image with most of the errors on the updates.

I'm also getting a flashing dark (not black, just darker than normal) screen on my machine. I can't find anything that may be causing this.

Ok, uploading the image didn't work.

Here's the first update that failed:

Update for Windows 7 for x64-based Systems (KB2661254)

Installation date: ‎2/‎11/‎2013 2:02 PM

Installation status: Failed

Error details: Code 80071A90

Update type: Important

Install this update to keep your system up to date by increasing the minimum level of encryption on Windows systems. After you install this item, you may have to restart your system.

Here's the most recent:

Update for Windows 7 for x64-based Systems (KB2739159)

Installation date: ‎2/‎14/‎2013 3:07 PM

Installation status: Failed

Error details: Code 80071A90

Update type: Recommended

Answer:Win Update Errors (attn Dude)

Could you please present the full version of your problem as it reads like a post in the middle of a thread rather than describing a problem from the top.

Also, who is Dude?

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Hello,anyone out there can help me to configure my own LAN at my home.Let's me describe.I have a pc connected to Streamyx(my ISP) broadband.Basic 512K,static IP.
I'm using Windows XP.
I'm just bought a notebook and I wanna it connect to the Internet too while I'm online using my PC.Sound crazy,right..
Can you show me step by step as I'm tried there were error 619(invalid username/password).Forget about this error.Now,can you show me how to do with this?
PC(XP also)
ADSL ROUTER(Billion supplied by TMnet)
STREAMYX account(BASIC 512k unlimited)
Please show me step by step..I'm glad if u can solved this problem..

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Not sure about the name but from time time when i surf to a web page instead i see popup windows one of them is dude calc pro or something then he ask me if i want to keep showing the site or not with a checkbox i think.

And all i can do is to shut down the chrome from Task Manager and re open chrome.

Any ideas how to fix that ?

Answer:Anyone else have this dude calc pro virus in chrome ?


Please see if you can find dude.exe and run it through VirusTotal:
VirusTotal - Free Online Virus, Malware and URL Scanner

Once at the website, press: Choose File

Navigate to dude.exe, and double click on it so the file name is populated, then click: Scan it!

IMPORTANT! If the file is listed as already analyzed, click on: Reanalyze file now

Once completed, highlight the information in the address bar and provide the link in your reply.

Note: If dude.exe is not a found, and it is dudexxx, or whatever file you think is associated with the issue, then, scan it instead.

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Hello, im new in the forum, sorry for my english, im argentinian.. I would change my hdd stock Toshiba MK3261GSY SIZE: Width 69.85 mm (2.75 inch) - Depth 100 mm (3.94 inch) - Height  9.5 mm (0.37 inch) And this is instales with this (Or similarity the pic is a google example)  ------ I should buy something to install my SSD or nothing more? the ssd is smaller, no space left over?For example this: Dimensions: 69.8mm x 100.1mm x 7mm iM FOLLOW THIS TOPICTHANK YOU FOR YOUR ANSWERS

__________________________________________________Laptop: Lenovo Thinkpad T420 - Mod. 4236-GL3 || I5, 6gb, 320gb.


Go to Solution.

Answer:[DUDE] Change my HDD stock for SSD T420

Welcome to the forum.
Yes you can replace the 9.5mm thick HDD with a 7mm thick SSD. The thinner SSD will fit OK inside the metal cage that now holds the HDD and the rubber rails will hold everything in place inside the ThinkPad. I have done this before without any problems.

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I have just downloaded a Guitar Pro 5 program using a torrent and I don't understand the install instructions supplied. There was a read me inside that said:

Install Notes:

1. Burn or Mount with PowerISO

2. Install it.

3. Use key below to register .



Now I know how to run an install and put in a serial cause that is simple but step one is like foreign language to me. Please help and I will forever be indebted to you.

Answer:Please help a dude out who is kinda computer illiterate

Also I should mention that the file that was downloaded has a odd extention, it is .daa

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We have a PC which we use for our SBS 2003 R2 Server. It's an entry level server with 3 PC connected to it.
Specs are Intel Core2Duo E8400, 4Gb DDR II Ram, 2x SATA 160Gb Hard Drive (Software Raid for OS), 2x 1Tb Hard Drive (Raid via Adaptec Adaptec 1220SA), 1x 1TB Hard Drive for nightly back up.

This PC is left on 24/7. However every 6-8 weeks, the data from the 2x 1TB Hard Drives disappears. We will go into MY COMPUTER, we can still see the RAIDed Volume. However when we open up the volume, there is no data on the volume. We have found that if we restart the server, the data is back. During the restart, i notice that the RAID controller card is reporting to me that the volume is OPTIMAL.

This morning, we had this happen for the 3rd time, and it's getting a little annoying with the little mirror heart attack that you get finding that your data has gone walkies.

We are using your Adaptec Utility to monintor the RAID. The RAID is set up as a RAID1 (or Drive Mirror).

Any advice on what could be going wrong and what steps me can take to resolve the issue.

Answer:DUDE! Where's My RAID Data? Adaptec AAR-1220SA

Have you checked device manager when the data on the volume isn't found? It could possibly be the RAID controller itself adn Windows would report that the device is failing when you can't find the files. Also does the card report that the volume is optimal everytime or only when it fails the previous time?

I would say start with a driver reinstall/update first and go from there. I'm assuming your software RAID running 2003 is 100&#37;?

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hi . i recently bought this new mother board by Asus, P5RD1-V. the problem is that when i try to install windows xp on my SATA HD, after the initial stage during which the setup copies all the drivers and then gives that option " to install windows XP press enter" plus one or two other options, when i press enter i get this massage that says " setup didnt find any hard drives installed on your system. check to see if any HD is installed .... " and then it goes on to say things like check your drive configuration or the drive health and things like that. all this when at the the bootup it does show the hard drive connected at SATA port 1. !! ? i run seagate diagnostic tool on it and it showes the drive as perfectly healthy. i dont know why is it doing it. the hard disk is spanking brand new. the same goes for the 120GB WD SATA. the interesting thing it has no issue with the good old IDE HD's. i connected my old maxtor IDE hard drive and the setup ran as smooth as it can get. i dont know why setup isent detecting the SATA HD. is it the board or is it somthing else. any ideas !

Answer:Solved: Dude wheres my Hard Drive !!

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Just last night I received a message from a friend with the caption 'WTF DUDE?' and a link. Dumbly I opened it and chrome auto downloaded 'Image.scr'. I don't remember exactly whether or not I executed it but shortly after I found that my steam account had messaged everyone in my friends list the same message. I quickly located the file and deleted it, and emptied my bin, cleared all my cookies and history on my browser, etc. I then boot up my PC in safe mode, look for any of the listed .scr infections posted of the steam forums but found none. I can't completely recall anything strange going on either after that. I then restarted and scanned my computer with Malwarebytes, Superantispyware, and Avast. Only Supersantispyware found three threats which were cookies. It took action and still I can't completely seem to know whether or not i'm infected with the virus. Now I am here on this forum without experience in anything related to viruses, so I have no clue what i'm searching for. I'm dying to know, again, whether or not i'm infected. 
- Edit -
Any help would be much appreciated. Thank you. 
Windows 8.1 
Toshiba Satellite P755D

Answer:Steam 'WTF DUDE?' .scr link - Have I been infected? Symptoms?

G'day Yamatsukami, and Welcome to BC
Read Full
How to Watch Your Back so You Can Help Others Watch Theirs
Enable Steam Guard. Never disable it no matter what others say.
Use strong passwords with your Steam account. Never share it with anyone. Change it on a regular basis.
Make sure that the email tied to your Steam account has the two-factor authentication (2FA) feature enabled. Never share your password for it as well.
Familiarize yourself with terms related to Steam, such as SSFN, Steam Guard, and Steam Wallet, so that you know what they are, their purpose, and how they’re used.
Avoid clicking links sent over your way via Steam chat. If you can, take the time to verify them using free online tools at your disposal. Is the link shortened? Do what Joe did and use a site that reveals the true destination of the URL. Not familiar with the domain of the URL you received? Do a bit of research on it, or have a website scanner visit it first. VirusTotal and Sucuri Site Check are just some of the tools you can use for this.
In line with the point above, make sure to read correctly the Steam URL sent to you. The only acceptable ones should be and This is very important, especially when you’re expected to log in to your account to do something with the page.
Resist the urge to add and accept every friend or group invite you receive. Having more Steam friends may be merrier, but being picky... Read more

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Windows 7
x64 bit
Retail version
Hardware is all new except for the video card, which was functioning fine last week (never had a BSOD error before this new setup)
I have reinstalled the OS as off 11/1/2011 (after getting tons of blue screens, i installed a 2nd time)
CPU: AMD Phenom (tm) II X6 1035T Processor 2.60 GHz
Video Card: Radeon HD 5750
Motherboard: ASUS M5A97
PSU: Corsair GS600 (600w)

Homebuilt system.

I haven't updated the BIOS or any drivers past what I received on the motherboard install disk. The motherboard is new out of the box as is the RAM, CPU (and heat sync), and PSU.

I installed win 7 initially and after installing MB driver updates, etc..started to go through programs (flash, java, etc...) and began getting a lot of blue screens of various kinds. I narrowed it down I thought to a driver issue with my video card. Apparently the atikmdag.sys file that comes with catalyst screws up win 7 computers? I was careful not to install the video care drivers the 2nd install of 7 and I got no BSOD errors till I did. Having said that, all my errors seem to be unrelated to my video card, examples: "bad_pool_header" and "system_service_exception".. I'm a bit stuck. Also my desktop window manager has crashed a couple times.

Thanks for any help..

Answer:[SOLVED] BSOD - (out of date) tech. dude needs help

Hi -

There were 8 BSOD dump files, 1 was -0- bytes (indicates catastrophic, sudden hardware failure). The remaining 7 don't offer us much as they seem to point everywhere, but nowhere. ATI video, Networking (tcpip.sys), memory, security descriptors, etc...

I did find entries like this in Event Viewer -

{Registry Hive Recovered} Registry hive (file): '\??\Volume{625b9dda-049f-11e
1-8f9f-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd
was corrupted and it has been recovered. Some data might have been lost.
Registry hive corruption may be HDD failure.

Run HDD diags - start w/ 2nd link - SeaTools for DOS -

I also found 100s++ entries relating to "bad blocks" + CDROM. Any chance the DVD used to install Windows 7 is bad?

I saw -0- Windows Updates in the systeminfo file, yet the Event Logs show both success and failure for Windows Updates. WERCON shows 100s of Windows Updates failures. Please check Control Panel - are there any Windows Updates installed? I do know that Windows 7 SP1 is not installed.

I know you have 4x4 GB RAM; some bugchecks were memory related.

Run memtest86+ -

Do you have 2 ATI Radeon HD 5700 Series video cards installed ... Read more

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Last week I did a format and re-install of my main computer. I am currently using Outlook 2007 Beta.

I did the normal export to a PST file. However when I restored, the only thing that i can see it my Message Headers. I open up an email or reply to an email, the message body is no longer there.

I have also noticed that new email are being downloaded, but again, only the header is being visable. No message body.

Any one else have this problem?
Any way that I can get my old message bodies back?
More importantly, is there any way that i can get my new message bodies to show?

Answer:OUTLOOK 2007 BETA - DUDE! Where's My Emails!

have you tried your pst's on a different pc just to make sure they are no corrupted? You will need to use the original since they arent backwards compatiable...atleast they arent in the older versions

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Hello There,

Greeting to all experts and senior member in this forum.I need any help to solve my issue.Is there any dude who can help me to fix my computer problem? While working the window suddenly restart. Is this is a virus attack? Should I format my computer or there is any other alternative for this?

Thanks In Advance

Answer:Fix My Computer Dude, Window Restart Without Warning

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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14 pages of reading....but some may find it quite interesting

Answer:A good article by some Microsoft dude on Rogue malware

thanks for the post

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Ok so I had to reinstall windows XP because my OS would not load and I got all the drivers reinstalled, diagnostic ran smooth and everything came up working ok etc but my device manager won't recognize anything! The compy says my audio mixers are not there, my USB devices are not working, hardware wizard is not responding, microsoft updates are not working, Dell's driver downloads are calling out for something that isn't there and I really really need this fixed ASAP so I can get to my external HD. So I tried putting an apple sticker on my Dell in hopes it would accept its new identity and start not sucking, but alas this did not work. If you help me fix this I'll seriously be your new best friend... I have apple stickers. ;-)

Answer:Solved: Dude! I don't get my Dell! No devices in device manager?! USB and sound don't work?!

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hey there !
avast keeps finding a Trojan named Win32:Agent-LTS [Trj] , and keeps saying no need to panic but I'm realy panicing lol coz it's not doing anything to prevent it . plz help me .. I read something about hijack logs or something but I need to know if i should do it or there is another way to solve this .. right now I'm doing an online scan using kaspersky maybe it will help ..
plz I realy need ur help ..

I uesd malwarebytes and now avast isn't detecting win32 agent-LTS I think .. but it's detecting something called "BV:malware-gen" ..
what I do now ?

Answer:how can I remove this dude "Win32:Agent-LTS [Trj]" ?? plz help :)

hey guys ..
could some one help me plz .. I've been waiting and I realy need ur help .

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Ok so before I got the patches for this Windows 98se some trojans got in. Others were delt w/ but Im still getting one more thing. At any random time, even when not at the computer, Ill get this dialog box that pops up and says "Hey Dude, you wanna see some Porn?" adn the only button is OK adn if you close it in the close program diaog then it opens up the 3 porn pages anyways. Ive searched everywhere but cant find any trace of it so I suppose its in the registry of IE in a key that I cant figure out. Here's my Hijack log. Any help would be appreciated. Thanks You in Advance.

Logfile of HijackThis v1.96.4
Scan saved at 1:47:39 AM, on 12/09/2003
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTE... Read more

Answer:Stupid "Hey Dude" Porn Pop-up

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Question: Frustrated !!!!

dudes got a new problem, my computer is running realy slow, I put checked for viruses found some, repaired them, put a firewall on (symantec free one) and stopeed a load of things from connecting to the net, and I put some adware/spyware remover on romved loads the computer speeded up a little but its still really slow, I think it need a wipe and reload but Im really hoping you guys might know something that I dont. Please Help !!!
K7 1gig Proccessor
128 Mb ram
20 gig hdd
Windows Xp

Answer:Frustrated !!!!

One of the best things you can do when problems begin suddenly like that is just do a System Restore, that's what it is for.

However if you want to preserve recently installed programs and possibly not reinstall cleaned items, give us a copy/paste of a Hijackthis scanlog and we will see what issues stand out.

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Hi, I shut down my system as per usual earlier, when I booted it back up about an hour ago it loaded up normally however it goes on to stall within 30 seconds, first the task bar will stop working and then the entire system will freeze (however the mouse will still move) Ctr+Alt+Del doesn't work and the clock stops as well, the only thing that works is starting in safe mode as I am in now, I have not downloaded/visited any software or un trusted websites today, I am using a 64-bit system, I aquired windows 7 as a downloadable upgrade via Microsofts Student Discount offer, I HAVE run virus scans and nothing has been discovered, am getting to the end of my tether right now, any help is appriciated,
I think this is posted in the right area apologies if not

Answer:Need some help here getting frustrated to no end

If things are working fine in safe mode, that should tell you alot. Means that a hardware driver or some other driver is screwing up. Have you done any driver updates today or recently?

One thing you could do is goto Start/run and type msconfig and disable all startup programs. (do not disable anything that says C:\Windows\system though)

If your computer boots fine after disabling all those, then it's just a matter of enabling one by one.

I would also check your event viewer under System to see if you are getting any warnings or errors. Accessed by going to my computer, right click and then manage.

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Hello. Thanks in advance for helping me...I can't seem to get anyone else in the other categories to help me.

I just recently downloaded Yahoo! Instant Messenger. I've downloaded it before in the past (and have since removed it), and haven't ever had problems. This time, is different. I downloaded it and whenever it's running, the icons on my toolbar in the bottom right corner are inacessable. They change colors whenever my mouse arrow moves over them and I can't see which icon is which. What can I do to be able to keep yahoo messenger and stop this problem from happening?

Again,thanks in advance...I know this isn't a normal security type question but I really need help and I can't find help anywhere else.

Answer:Frustrated...please help.

I replied here:

Closing duplicate.

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I've been searching the forum for System Recovery issues and can't seem to figure out what's wrong with mine. I'm using Vista premium 32. I went to the tast scheduler and tried to schedule my backups but its not working. I went into system recovery and tried to do it manually, and it'll create the restore point, I hit okay, and then when I re-enter SR it says I don't have any restore points set up.

I also can't find System Restore in my startup processes.

Please help,

Answer:Frustrated! Help please.

System restore is the program I can't get to work. I have clickfree for my external backup of files and folders. But the system restore will not allow be to create restore points and when it does create a restore point two minutes later it has disappeared.

Thank you for the backup advice. Any suggestion for the system restore problem?


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Question: frustrated

I did't download movieland and they are invading my computer.they pop up when I check my email,etc.. How do I get them to go away, I don't want their service. PLEASE HELP!!


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Question: Frustrated......

:wave hi all .......i'm a newbie in need of some help. I can't really afford to take my daughters computer in to be fixed, so I thought I would see if someone here could possibly assist me in resolving a problem. My daughter has a dell laptop, inspiron 500m it runs xp pro. She had it loaded with trojans and virus's so I tried to reinstall the operating system and now all her drivers are basically missing. I went to the dell site to download them but her computer won't complete installation. Am I missing something? I could sure use some she would like to be able to use her computer for school.


Welcome to MajorGeeks! I have a Dell 600m, and have installed XP many times! Where are you downloading the drivers from exactly?

Here are the drivers:

If you have the service tag # you can get the exact ones you need for your computer. If you don't, you can try trial and error, or maybe install SIW and get the info on what is in the box...

Install the chipset driver first, then get the network. Then you can use the laptop to go to Dell's site and snag the rest of the drivers.

Are you getting any error messages when you try to install the drivers?


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Question: frustrated

i recently took comp in to pc club they got some virius but there back again i tried everything to get them off on my own nothin works AVG. PC-cillin Shredder. please help here is lastest hijack this

Logfile of HijackThis v1.99.1
Scan saved at 8:58:37 AM, on 10/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Documents and Settings\MattS.MDI2K\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {523EE8D3-273E-0DBA-1C16-2CC7EA7DB1E9} - C:\WINDOWS\system32\wqln.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {C004DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O3 - Toolbar: &VSToolBar - {821F87FF-8245-4972-9E28-732E92EC2F51} - C:\Program Files\VSToolbar\VSToolBar.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photosho... Read more


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Question: Frustrated

I have been reading the forum, and following a lot of the tips to get rid of whatever is violating my pc. I have PC tools anti-virus, which did not run for 2 days until I discovered it. Per postings in the forum, I have downloaded hijackthis, superantispy,vundofix, among other freeware. I also purchased and ran PC tools desktop mechanic. I could not run hijackthis at all. After runing vundofix (which found 3 infections), and superantispy, I was finally able to run the hijackthis. I am attaching a copy of the log. When pc is booted, it tries to connect to a web page that looks like it's encrypted. When I try to download, or access any website about virus or trojans, I get pop-ups galore. Any and all help is appreciated. Thank you.


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Question: frustrated

hello all i seem to be having a problem the following things keep poping up and its really annoying
[email protected]
[email protected]
my guess is it aint good ive used xoft spy se to try and get rid of it and it does nt seen to go away if anyone could offer there help i would be very grateful im not completly illiterate when it comes to this kinda stuff i can follow instuctions tanks in advance


Hi and welcome to TSG,

Click here and then scroll down to and click on hijackthis self installer to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


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Can someone help! Can't get rid of about:blank. Here's my hijackthis file:

Logfile of HijackThis v1.99.0
Scan saved at 7:22:39 PM, on 2/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\khvjh.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\khvjh.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\khvjh.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\khvjh.dll/sp.html#12345
R1 - HKLM\Sof... Read more

Answer:getting frustrated!

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Question: Frustrated

I received my Asus UL30A-X5 machine today, loaded with Windows 7 Home Premium.

This is my replacement as I had a loose battery issue on the last.

I love Windows 7.

My machine as a SD card reader. On the last, it worked great.

On this one, when I insert the card into the machine, I get the following Error:

"Devices did not install properly".

I did a system scan to see what was wrong and I get this message:

Hardware Changes Might Not have been detected

I am completely baffled as to what the issue is. I checked my card in another machine and the card works fine. I also reinstalled the drivers from Asus in case that was the issue, but it's apparent that Windows is not recognizing the card.

Can anyone please advise me as to what the fix for this might be? Now, when I insert the card, it does sound, no message, nothing.

Thanks for the help



Try uninstalling the drivers for the SD card that you installed, then reboot and reinstall them if that fails do a system restore and install them again. That might help you.


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Question: frustrated

I am new to windows 7. I recently upgraded from windows vista. I have a gateway computer which is awesome and worked really well up until a week or so after I upgraded my windows, not sure if it the issue but I have tried many things... here is the problem;
I have a 22.5 inch monitor and everything WAS sized correctly to fit the screen, but the other day after being away all weekend and the computer wasn't on, I come home turn it on and WOW! everything was very very very small...web pages(everytime I open a new site it is all bunched in the middle, i have to manually make it bigger with my scroll button and the ctrl key and that even makes it a bit fuzzy), icons, fonts, and my e-mail program (incredimail) went very small as in fonts and the layout...I checked to make sure the resolution is set correctly, it is....I have gone onto gateway for online luck there.
I am sure what else I can try that I haven't already... does anyone have any idea what I can do to fix this?? I am getting very frustrated.... I should mention I am running firefox


Bottom of the screen, above the clock, set the % that you want. It will give larger or smaller screen size. Do when in IE.

Mine is set to 140%, I have a large screen.

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ok, bear with me here because im pretty computer illiterate...
i have to reconfigure my linksys router so i can use it for my at&t DSL connection so i tried to go to i had to go into CMD and type ipconfig/release and then ipconfig/renew. when i typed in ipconfig /renew it took forever to load and then told me there was an error saying that it cant contact my DHCP server...
i can connect to the internet fine when i bypass the router...
here's the ipconfig /all photo when i connect thru the router

any help of any kind would be gretly appreciated...

Answer:Getting frustrated...

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I've run adaware se, spybot and still can't run msconfig and regedit in anything but safe mode, which means I still must have an infection. Any help is really, really appreciated. Here is a hijackthis log:

Logfile of HijackThis v1.98.2
Scan saved at 6:24:26 PM, on 11/03/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\spywarestuff\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4... Read more

Answer:really frustrated.......

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O4 - HKLM\..\Run: [AOL Messenger] AOLMSNGR.EXE

O4 - HKCU\..\Run: [SpyBlast] C:\Program Files\SpyBlast\SpyBlast.exe /autorun

O4 - HKCU\..\RunOnce: [AOL Messenger] AOLMSNGR.EXE

Restart to safe mode.

How to start your computer in safe mode

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Now find and delete this file:


Delete this folder:

C:\Program Files\SpyBlast

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder... Read more

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Question: frustrated

Hi i'm having a problem with my Acer Aspire One notebook....It came with windows 7 starter and i installed home premium with this product key and now it's telling me that this copy of windows is not genuine? can i uninstall it and go back to starter?


Yes that is correct, the key for starter only works for starter. you should be able to install starter edition again and use the key, or you could reinstall using a recovery disk. If you have one you could follow this procedure:
Restoration procedure:

1. Press the power button to turn the system on.

2. Select to boot from a USB optical drive. There are two ways to do this:

2.1. Press <F2> during the Power-On Self-Test (when the Acer logo is displayed onscreen after bootup) to enter BIOS Setup.

2.1.1. Select the Boot menu.

2.1.2. Refer to onscreen instructions to set the first device to any bootable optical disc drive.

2.2. Press <F12> during the Power-On Self-Test (when the Acer logo is displayed onscreen after bootup), and select the USB ODD from the list that appears.

3. Ensure the Recovery disc is in an external (USB) optical disc drive, and exit the boot selection menu, by selecting Exit Saving Changes from the Exit menu or pressing <F10>, or by pressing <Enter> as appropriate.

4. Select Exit Saving Changes from the Exit menu or press <F10>.

5. Follow the on-screen instructions to complete the installation process.

6. When you finish the recovery process, please remove the Recovery disc and insert the System disc again.

7. Restart your computer.

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ok, so i seem to be having a little problem on my Hp laptop. When connected to the internet i am only able to open certain websites. Websites such as hotmail and MSN do not load and i cannot sign into my msn messenger. Its very frustrating considering i cannot open hotmail to view my emails, some of which i need for work. When i type in these websites in the bottom left corner of the window it just says website found waiting... and the little green loading bar moves ever so slow and eventually the window says internet explorer cannot display the webpage. As i stated my laptop is a Hp pavilion entertainment pc, runing windows vista home. my internet connection is broadband using a ovislink ADSL modem. I have downloaded HJT and scanned my computor and saved the log.


Answer:Frustrated!...please help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:01:50 PM, on 19/11/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16711)
Boot mode: Normal
Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\Searc... Read more

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Question: very frustrated

Okay, here's the problem. I received my dsl kit and began to install it. Of coarse I couldn't so I called. Turns out I need a longer ethernet cable, which I went an bought now it shows all lights on but the internet light stays red. It shows the two little computers on the right bottom of the page as blinking and showing I'm connected but when I try to get onto msn it says I'm not and the internet light is still red. I've tryed unplugging, resetting and reinstalling but still get the same results computers blinking at bottom internet light red and no connection when i try to log on to msn. PLEASE HELP ME. I've had this since May, and I am being charged for using it, but haven't been able to actually use it. Not dsls fault, I'm a very very busy mom. Thanks Jan

Answer:very frustrated

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I just need to network two computers -- a desktop with XP, and a laptop with 98. I bought a crossover cable and connected them. The connection is working, because whenever I shut down the laptop, I get a message on the desktop machine "a network cable is unplugged." The problem is, the other computer is not showing up in the "network places". Likewise, on the laptop, the desktop doesn't show up in "network neighborhood."

HP tech support won't help me out, I already checked the knowledge base, and that didn't help me out. I just need to know exactly what I have to click to connect to the other computer.


Answer:Getting very frustrated...

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Can anyone help me? I cannot view some images in any browser. I have re-installed Chrome and Firefox, Java and Flash, and even did a Factory Restore and still nothing.

Answer:PLEASE help. I'm so frustrated.

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1) Yesterday I deleted a few things from my computer which I really didn't think was necessary. Today, I got on and my AIM program took over my computer!!!!. It would not let me exit out of it or do anything else like check e-mail etc..... I had to turn my computer off to get off. It wouldn't even let me open the Start window to shut it down. Anyway, I fumbled around with it some and I think I got that part fixed. Now, I am getting a TrayApp error. It says ... "The path "1" cannot be found. Verify that you have access to this location and try again, or to find the installation package "TrayApp.msi" in a folder from which you can install the product TrayApp.. I found 3 folders that were linked to it. Two of them were linked to my HP A-In-1 printer and I think the other was linked to notepad??(not sure) Anyway, I don't know how to fix this. I don't think my printer is configured with the PC correctly either. 2) Also....MSN has been my ISP since '99. I am getting really put out with them. For months now my connect speed has been at 24kbps. I had the phone company to check the lines and they are okay. My mom who lives the next town over is having the same problems with MSN and my father who lives about 150 miles away as well. But, I talked to MSN for a couple of hours going through a million trouble shooting steps which didn't resolve the issue. The rep. had me to put in init. string AT+FX which shows a con... Read more

Answer:Frustrated!! Please help??

hmmm..that is a loooong ??\

the drivers do exist here

my connect speed has been at 24kbps.Click to expand...

The connection speeds advertised are not neccisarily so- they may be able to do the speed but the phone line has limitations (i run DU on a 56k modem supposedly connected at 44kbps--in actual DL it is more like 5 to 6kbps)

a few other thoughts on dial up this morning

Tray app error ...
From the description you deleted something-- do you have an os disk-should be able to load from there(repair)


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Question: OMG Frustrated!

Yeah, here I am making a thread here again, I don't care, I'm desperate.

I recently did a lot of registry repairing n what not with this program called "System Mechanic Pro v5.0c"

Also, I had tried out LITESTEP and ended up hating it so I uninstalled it.

Afterwards, I rebooted and 90% of my icon pictures were GONE! I am SOOO frustrated. I can restore them all manually but it will take at least a month to do it all, so how can i fix this easily?

ALSO - 90% of my .exe files (NOT SHORTCUTS) are without icons, yet the icons are still packed into the .exe files (duh).


Answer:OMG Frustrated!

you could've tried doing a system restore

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What does this mean? Before I could even click the message, it disappeared.
Also.. a couple weeks ago I made a thread about some "unknown hardware" no one really answered my question though. Are these things connected in some way?

Answer:I'm so frustrated! What is this?!

might be your tryin to plug somethin in that requires usb 2.0 and what you have is usb1.0(not sure on numbers). what exactly are you tryin to plug into your usb port? and does you computer have usb2.0 or usb1.0? ive never seen this problem before so this is just a guess as to what it might be. if this is the problem, then the only way i can think is to get an interal pci card that has the usb2.0 ports on it(link to one on bottom), that is if you have an available pci slot left on your computer. if anybody else knows better, which i know there is, then please tell me.

USB 2.0 PCI Card

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i have a toshiba laptop that wont recognise external media when i put in a disc from my sony dcr-dvd105e it reads the discs as blank and wants to burn media onto them rather than play whats already on them i am trying to use windows media player to play the discs (there is definatly video footage on the discs!!). Also when i connected my mp3 it would sync music onto it but said it was balnk but it wasnt it would only list the songs i had jus sync'ed im really stuck and getting really frustrated can anyone help me.

Answer:please someone help me im getting so frustrated!!!

hi someone out there must be able to help!!!!!

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Ok so Problem.... Friends mini laptop Toshiba netbook 300.
Infected terribly in the system files
Ran Avast
Malware bytes
and the problem persists.
System32\svchost is trying to connect to a malicous site. It happens 6 times and i cannot get rid of this!
Avast runs clean as well do the others
I ran a program called Security task manager and when it ran tried to creat a HTML: Downloader-k

Avast was down because my friend is an idiot and doesnt know how to register the program. It is frustrating me and hope i get a response......

Combofix Finds system files that are infected but before a log is created it freezes leading me to have to restart and nothing at all is saved nor deleted.....

There are also Locked sysem folders that are not allowing me into... sometimes declaring illegal operations when trying to run antispyware programs

svchost.exe.mui has also been found manually

Windows 7 is the operating system/...... PLEASE HELP

Answer:Need help. Frustrated.. . . .

Okay, C\windows\system32\config\systemprofile\Appdata\Local\microsoft\windows\temporary internet files. This is where I found my problems. Tricky thing was the folder didn't seem to be there even when I enabled show hidden files! UNTIL I unticked Hide protected operating system files.

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Question: Frustrated

I have gotten this virus that keeps Re-directing the Google search to undesirable site and slowing the computer slow. My MS Essential has caught and removed, Appparently, but it keeps coming back. Can any one help how to remove it permanently? Please


If you want assistance from a gold/blue shield removal specialist, you need to read the topmost "sticky" in this section and then provide the required logs and information.


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Hello Tech Guys;
I here begging for help again. Last time you helped me out I had an emachines computer. It eventually crashed so I purchased this HP. I also switched to AT&T Uverse with wifi. I play some games on Facebook and they are constantly adding new areas that use alot of Ram. Because of this I maxed out my ram on this machine and increased my Mbs of service with AT&T. I had an infection and a friend convinced me to take it to a shop. Paid out some money and now again I'm having trouble. Not sure if I clicked something I shouldn't have or if my son may have, but now it is running slow with reboot problems. can you please help? I recently installed Synantec and also purchased Malwarebytes

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU G630 @ 2.70GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 2
RAM: 8096 Mb
Graphics Card: Intel(R) HD Graphics, -1988 Mb
Hard Drives: C: Total - 936545 MB, Free - 870120 MB; D: Total - 17220 MB, Free - 2151 MB;
Motherboard: Foxconn, 2ABF
Antivirus: Symantec Endpoint Protection, Updated and Enabled

Answer:Frustrated with my HP

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Question: Frustrated

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4043 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1797 Mb
Hard Drives: C: Total - 452227 MB, Free - 393565 MB; D: Total - 20447 MB, Free - 2205 MB; E: Total - 4055 MB, Free - 4054 MB;
Motherboard: Hewlett-Packard, 1671
Antivirus: Norton Internet Security, Updated and Enabled

I have spent two weeks with my internet security provider with the same problems. Internet shut downs all browsers, computer hanging/slow, high cpu usage, erratic mouse movement. They claim hard drive failure even their own scans indicate nothing wrong. Can someone please help? --- Thanks

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Alright, I am a custom computer builder, and have been for awhile. I have had my current system built for a little over a year now and just recently started having some trouble with my video card. I just upgraded from a 128MB Radeon X300SE-Guru to a 512MB Radeon X700.

Now, hear me out. I replaced the X300 for two reasons, it's upgrade time, and I was getting the whole "Thread Stuck in the Device Driver" error and crashes. Reference page here:

Now, I just recieved and installed my 512MB X700 yesterday and I am yet again, having the thread stuck error and crashing to a restart on every game I try to play except for Half-Life 2 and World of Warcraft. I have done the Registry Cleaning and stuff numerous times before replacing/upgrading the card, and I have done it once with the new one already.

Any suggestions, I am pretty damn computer smart and I am kinda scratching my head over here, is there any sort of catalyst so to speak or other device or problem that can be causing this issue?

My system specs are in my sig, thanks.


Answer:Getting Frustrated!

even tho you have already said you did, it does sound to me that you had a driver issue with the previous card, and by putting in another ati card, your just using the same drivers. use this utility:

to clean the ati driver from your system ,and re-install.

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Not sure if I should just be frustrated or if I should be concerned as well.

In the last few months, my dial up internet connection will hang up on me for no reason. There is no pattern to when it will do it either. Sometimes it will let me go on indefinitely, or sometimes I can only go as far as being logged on. As well, on some occassions, I cannot connect at all. I will get "Error 619, or 718 or 721" in no particular order. I have made as many as 17 attempts to connect in one try a month ago.

What is also peaking my curiosity is that, on some occassions, when it hangs up on me and the dial up window appears with my user name and password. The dots that represent the characters on my password are about 3 times as many dots as my actual password should be. This one has me concerned!

To make matters even more strange. It worked like this with my Win98SE. I now have WinXP Pro on a new hard drive and it's no different. As well, when I connect to the dial up connection using my boss's ISP, I do not have this problem. I did a few times with the Win98 system, but not enough to matter.

The techie guy at my ISP had me try changing the modem settings, which helped very little and also slowed my connection speed to a point where I will put up with the possible disconnection rather than the slow speed.

Any guidance would be appreciated here...........Thanks

Answer:Getting frustrated here

The ISP tech people like to put the blame right onto the MODEM ( I was One) no, not a MODEM ,an ISP tech person. Way back when the "strings" on the MODEM always needed adjust--such is no longer the case. Way back when, AOL had a propensity for dumping you off--because they only had so much bandwidth and kept outgrowing it. I now use Earthlink--it used to be after a period of no activity they would dump you--it was BIG secret as to how long etc. They didn't want that info to get out. However now is not the case-I left myself connected all night long recently--didnt know it until next day when I tried to call out. The best thing you could do right now is uninstall/reinstall if you have the ISP cd. If you are using WIN 98 or 95 there is a manual method of setting up your Dial Up Networking that will bypass the standard software that connects you. With Earthlink they call it "the walk-through method". If you are using Earthlink or AOL and WIN 98--the tech should have walked you thru it instead of the "Modem BS". Another fix would be for you to just switch ISP--I have a WALMART ISP connect CD--they have a node( tn# here where I live) $9.95 per month--I haven't used it yet--I might--If you go to Wal-Mart (doesnt everydody?)--get one from the Elec Section.

AnyHow--Good luck--Hang in there!!!

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Everytime I try to go to I get this message from the content advisor. How do I fix this?

The rating label on this page is invalid. "vz lz oz cz ) "" l gen true for "" r (n s v l ))" is not recognized or is not the right format. You may want to notify the owner of this site.

I can't figure it out. It's probably real simple to figure out and I'm not getting it. How do I get rid of this so I can go to

Answer:HELP!! I'm frustrated

Hey, halfpint. Looks like RSAC is the Recreational Software Advisory Council. Might be your parents have blocked this?

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Question: frustrated

Hi all hope you can help i keep getting a unipopuphidden box when i shut down, it also slows my internet its driving me mad.
Short of reloading windows dont know what to do.I am using xp sp2.
I have also run anti virus ad-aware
Scan saved at 13:38:03, on 09/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Running processes:
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Virgin Broadband\PCguard\Rps.exe
C:\Program Files\Lexmark 6300 Series\lxcdmon.exe
C:\Program Files\Lexmark 6300 Series\ezprint.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\Common Files\Sonic Shared\CineTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\svchos... Read more

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My problem just apperaed suddenly out of teh blue. nothing Ive doen seems to work...

I have a local (home) network with a shared internet conenction. (no router)

On the client pc, Internet Explorer cannot connect to some secure sites... theese are..., and Some other secure sites it is perfectly fine with. (Barclays bank, paypal etc) Also the host pc has no problems.

I've done everything suggested on and have even re-installed windows the the problem pc.

I dont know what to do next, short of drop kicking both pc's out the window.

Please help!

Answer:Please please Help, Im so frustrated!

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Question: frustrated

I have atttached my log. I have been having problems with removal of programs and can't load my xp professional from boot up to do a reinstall. Its saying I don't have a hard drive which clearly I do. I am very frustrated and hope that there might be something in this log that will fix the probs. Thank you for your time

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:02:57 PM, on 03/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TELUS_eCare_Lite\eCareTrayApp.exe
C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
C:\Program Files\Common Files\LogiShrd\LC... Read more


I know you are suppose to wait 2 days before bumping your log up but i see that there has been 127 views on this with no replies. Is it because it is so messed up no one wants to touch it or is it fine. Thanks

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Hello everyone,

Below I have posted my HT log. I do not know what else to do. Here is the problem that I have been having for the past few weeks. My computer is running slower than ushaul. The other thing that shows that there is a problem with my computer is that my sound for my computer is messed up. Any music or sound clips that play are distorted and skip. I have AdWARE on my computer and have had to run that daily and it finds junk daily which is unushaul for my computer. I don't ushally have to run it daily. I also have McAfee Virus scan and have run that and it has found nothing. I had spysweeper, but had to uninstall it because I did find a problem assoiciated with it. I also make sure to run my disk cleaner every so often and clean out my temporary internet files and compress old files. I also defraged my computer recently as well. My computer is running a tiny bit better since I have cleaned some of the junk out. Yet, I know there is a problem, virus or other damage somewhere on my computer. I really hope someone can help me! Thank you!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:54 AM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Microso... Read more

Answer:Please help! Very frustrated!

Hi, dawnlopez.


First, Download LSPFix.exe to a convenient location. Do NOT run this program. This is only to be used if you lose Internet Access after removing NewDotNet.

Go to Start > Control Panel > Add or Remove Programs and remove the following:

New.Net Applications or New.Net Domains (anything that says New.Net)

If it is not there, go here and follow Procedure 4: NewDotNet Removal Procedure 4.

In the event that you lose Internet access after removing New.Net, please double-click LSPFix.exe that you downloaded earlier. Check the "I know what I'm doing" button. You will see 2 panels. If there is any file listed in the "Remove" panel on the right-side, leave it as is and just click "Finish>>" then reboot your computer and you should now have access to the Internet. If nothing is listed under the "Remove Panel", do NOT do anything - just close the program. You will need to use another computer to come back here for further instructions on what to do.

Download new.netfix.exe by noahdfear. Save the file to your desktop. Double click, then click Start to extract the contents to it's own folder. Open the folder and double click the RunThis.bat file to start the tool. Follow the prompts and post the contents of the file it creates in the folder.

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Hi i bought a Acer Aspire E-15 about lil over a month ago,, all was going well till then.. then all of a sudden i ended up with a crack in my screen.. SEnt it back to Acer .. got it is a internal crack  and is not covered  under there Standard in other words my tough luck out about $600.00..what a shame.. i worked all summer   extra hours.. to buy this compter for college only to las a lil ver a month.. such a shame.. i thought i was buying something reliable and of quality  but i guess not.. not a way i would treat customers...

Answer:Hi there ...Frustrated!!!

Hi. So sorry to here of your predicament. I am English, so know little of your nation's laws, but if it is anything like the European laws then your product should still be covered by the regular rules of The Supply of Goods and Services Statutes.Keep chasing it up - shops fob you off with allsorts.

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I have been wanting to upgrade my laptop by installing 4gb of Ram. I looked around to see what memory stick was compatible with my laptop (Asus X54C) .

I recently ordered and received a memory stick awhile ago. I tried inserting it into the slot but it wouldn't go in correctly. It seems there is something in the way or I just maybe I did made a mistake in some way. I'd appreciate any help.

Here is the memory I had ordered from

Answer:Getting Frustrated over Ram...

Do you have the Serial or tag that it should come with on the bottom of the laptop.

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Question: Frustrated....

Been a long time since I had a problem... but it seems I do now.

Am running XP Pro SP3 (I think), McAfee, SpyBot and AdAware. ran several on-line scans but am still having the pop-ups and such.

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:45: VIRUS ALERT!, on 7/27/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C... Read more


I've already replied to your log here:
If there are any other forums where you also posted your log, please let them know that you are already receiving help, because it would be a waste of the helpers' time otherwise.

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Everytime I open my Internet Explorer browser My Pc attempts to send 554 E mails out which symantec blocks but then it says 100 percent completed in the hundreds of boxes that click up.I cannot system restore and have 2 add remove programmes icons in my Control Panel.I have symantec anti virus which has picked nothing up. I also have windows defender and spybot both again have detected nothing. My PC also keeps turning itself off not sure if this is connected. I have included the Hijackthis Log if you could let me know whether I am infected I would be hugely grateful. Many Thanks in advance for your help.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 19:22:43, on 28/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Progra... Read more

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