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Trojans that Keep Coming Back

Question: Trojans that Keep Coming Back

Hi -- my computer has been infected with several trojans that keep coming back even after I've repeated removed them by performing scans with numerous antivirus/antispyware programs. Please help!! Please see the highjackthis log below (I've also run combofix, but the log is REALLY long):

Logfile of HijackThis v1.99.1
Scan saved at 10:53:44 PM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\abc.exe.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = https://secure.betasun.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0EB2C63C-B56A-48D8-9F6B-F4939B240E33} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: 0 - {5D1F3F96-B411-443D-BD8F-B35F2549882E} - C:\Program Files\Windows NT\laduxapuk.dll (file missing)
O2 - BHO: (no name) - {616827BA-B627-4ED3-91E2-B53BB332E317} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {A1CB4C64-EABF-4E9F-9434-FDF296149A72} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: (no name) - {BE16A992-E586-49E3-91D6-B3B7FD1E21E9} - (no file)
O2 - BHO: (no name) - {D13A835F-DC1F-4CAE-9378-6BC6FB3F3603} - (no file)
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\en-us\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {11A69AE4-FBED-4832-A2BF-45AF82825583} - (no file)
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\System32\ealuohcr.dll",sitypnow
O4 - HKCU\..\Run: [EPSON Stylus C40 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_A10IC2.EXE" /P23 "EPSON Stylus C40 Series" /O6 "USB001" /M "Stylus C40"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualapple.org/activegs.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = usc.edu,hsc.usc.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = usc.edu,hsc.usc.edu
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = usc.edu,hsc.usc.edu
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: nvdukvos - C:\WINDOWS\
O20 - Winlogon Notify: shwgvzhd - shwgvzhd.dll (file missing)
O20 - Winlogon Notify: udqikbtz - udqikbtz.dll (file missing)
O20 - Winlogon Notify: zsbdhdjt - C:\WINDOWS\
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

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Preferred Solution: Trojans that Keep Coming Back

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 74.62%

I've been on the phone with Microsoft every day since last Monday.
It started with Norton detecting one trojan but not being able to fix it, and a full system scan found over 100 Adwares. After dealing with not being able to open Windows Exp or Internet explorer, I deleted a trojan and spyware in the registry and got adaware and spybot on the system.

However, I keep having problems. As of yesterday,
I have deleted and found again
/Pribi
Backweb
Kenston
two other trojans and a worm that I don't have the names for, but none of them are new.

While on the phone with Msft this morning, I ran a search for Exe files and found Spite6, Tigger, Backdoor and about 26 others that looked suspicious.

The problem is Norton, PestPatrolAV, AVG, Housecall virus scans are not detecting anything other than Adware, which I can't shake off the computer.

I have installed a new firewall and AV software along with pestpatrol.
I have run Adaware and Spybot and here is my hJT log
Logfile of HijackThis v1.99.0
Scan saved at 6:51:25 PM, on 1/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\Status... Read more

Answer:Have at least 10 trojans and they keep coming back

bump please
 

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Hello all, I seem to have malware or viruses that I cannot get rid of. I am running Windows 7 currently on my computer. The problem I am experiencing is that fake virus protection programs will run on my computer and cause my computer to blue screen (not sure of the message but will consciously look if it happens again and post here). It also sometimes just goes straight to the blue screen. I run malwarebytes and spybot on my computer and they always eliminate a lot of trojans (trojanproxy.agent, trojan.fakealert, trojan.agent, trojan.agent.gma, rogue.fakeHDD). I also noticed that some are the svchost.exe that I see other people have mentioned. So I remove all of these and they all seem to come back. I also have restored my computer back to previous points when I get so bogged down by error messages that I cant even get to the malware removal tools. Thanks.

Answer:Trojans keep coming back

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next t... Read more

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The problem started about a week ago. A popup said there was an infection on the computer. I tryed to close the window but the popup persisted. I went thru the steps to remove malware one by one. It got rid of the popups about the infection but the other trojans that were found keep coming back after a short while. I have all the logs. Help Please!
 

Answer:Trojans keep coming back

cruiser1968 said:





I have all the logs. Help Please!Click to expand...

Then please attach them to your next reply.
 

19 more replies
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Ok, my son got into some uglies trying to find myspace layouts. Initially it was Antiviurs 2009. I did some research here and tried my best to get clean following directions from other threads. McAfee is all hosed up. I used SuperAnti Spyware and Malwarebytes to get clean, but then any I reconnect to the internet, I get reinfected. So then I figured out I needed to reset my router. Did that, reconnected and ran SAS and MWB and totally hosed again. So, I need help getting my computer back.Here is the DDSDDS (Ver_09-05-14.01) - NTFSx86 Run by Dave Jr at 21:18:42.85 on Thu 06/04/2009Internet Explorer: 7.0.5730.11Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3070.2518 [GMT -5:00]AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}============== Running Processes ===============C:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Intel\Intel Application Accelerator\iaantmo... Read more

Answer:All kinds of Trojans keep coming back

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

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I started with the [email protected] think i got rid of that from some of the posts on here.... but now have Win32.P2P-Worm.Alcan.a and starware on the machine maybe the picrate is still there as well, can any of ya'll smarter than me people advise.... would love a little tech help,.....PLEASE.....

Thanks For Any Help Rendered
In Advance
con0627
 

Answer:Solved: trojans keep coming back, Help Please

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Hello,

I have completed all of the steps from the READ AND RUN ME FIRST sticky thread, with the exception of trying the alternate scans. I still seem to have the recurrence of two viruses , which I delete after they have been detected by the AVG Free scan. They successfully delete, but still are found with each subsequent virus scan.

They are:

Trojan horse Generic.WYM
Trojan horse Downloader.Zlob.BMG

I have attached my Bit Defender and Panda Scan logs, as well as my HJT log, and AVG scan log. I'm not sure what the next step should be for permanent removal at this point, and haven't found any specific removal tools for these.

Also, I have not disabled system restore yet, as I still see these Trojan Horses. Hopefully I am correct that I should not have disabled it until the system is completely free of infection.

Thanks for your analysis!
 

Answer:Persistent trojans keep coming back...

I could only use 3 attachments, so here is the AVG log, in case it helps. Thanks in advance for your help!
 

4 more replies
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hello.

After clicking too fast through some sites and accidentaly downloding one of those fake Anti-spyware programs, my computer became heavily infected.
I followed the advice on this site and others (thank you).. and I thought I got rid of it, however it continues to come back.
I now have numerous helpful programs to find an eliminate the junk, (AVG, PREVX, SUPERAntispyware, SPYBOT, ETC) but when we check 12 hours later our system i covered again
please help!

enclosed is the log from HIJACK THIS and the SUPERantispyware. I have a trendmicro housecall scan currently going, but that is not finished yet. note: many of the trojans listed i know about and can quarantine/move to vault/delete. the problem is that they all keep coming back!

Thankyou for any assistance you can offer ...

=============HIJACK THIS LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:24:46 PM, on 8/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Network Associ... Read more

Answer:Solved: GRR.. trojans keep coming back! Please help!

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Here's the HiJack THis Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:34:25 PM, on 11/27/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Logitech\QuickCam\Quickcam.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\BitComet\BitComet.exeC:\Program Files\DAEMON Tools Lite\daemon.exeC:\Program Files\AIM6\aim6.exeC:\Program Files\Electronic Arts\EADM\Core.exeC:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\P... Read more

Answer:Trojans and Vundos keep on coming back

sorry for the bump, but I really need help. :/

39 more replies
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Hi,Have run Zone Alarm, Avast, Dr Cureit and my computer is still incredibly slow. Dr Web found trojan.pws.panda.31 in system 32 folder, also found tojan.pws.chrome in several places. Ran in safe mode with system restore off but still very slow.The following is my log:Logfile of random's system information tool 1.04 (written by random/random)Run by PCarter at 2008-12-14 17:25:34Microsoft Windows XP Professional Service Pack 3System drive C: has 19 GB (37%) free of 52 GBTotal RAM: 511 MB (21% free)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:26:52 P, on 12/14/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Ahead\InCD\InCDsrv.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Intel\WiFi\bin\S24EvMon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\CyberLink\PowerDVD\DVDLau... Read more

Answer:Trojans keep coming back after removal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to di... Read more

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Hello all.

I really need help.

I have been trying to clean up my computer using AVG/Malwarebytes/AdAware (my AdAware even got corrupted or something, it can't scan anymore without crashing).

I randomly get audio popups without a popup, all I hear is audio saying I won money or a free shirt, and then I also get the popups. My computer randomly exits applications, some of my applications get random errors forcing me to close it like IE. I really don't know what to do.

Here is my Hijackthis log.

Please someone help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:29:30 AM, on 11/8/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PROMon.exe
C:\WINDOWS\GWMDMMSG.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DNA\btdna.exe
C:\PROGRA~1\Grisoft\AVGFRE... Read more

Answer:What in the world? I keep getting rid of trojans, but they keep coming back???

bump
 

2 more replies
Relevance 73.8%

A bit less than a week ago some spyware was detected on my laptop (I think it was called Spyware Protect 2009) which essentially wouldn't let me open anything and kept telling me I had a worm. I managed to get rid of it, but ever since then I've had a number of different things come through. What happens is a box will pop up saying that a program called "update.exe" needs permission to continue, and it messes up the computer no matter what you click. AVG says it catches them and removes them, but they still cause problems for my computer - I can only run programs as an administrator, and if I click on the file without specifying to run as administrator, it asks me what program I want to use to open it, and ultimately won't work. Running a scan with Malwarebytes will detect the problems, but they keep coming back, at least once a day.

Some of the ones that Malwarebytes keeps finding are Broken.OpenCommand, Hijack.ExeFile, Trojan.Dropper and Spyware.Agent, but there are also others.
Thank you so much for taking the time to look at this for me!
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Jill at 0:57:30.16 on Mon 04/25/2011
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_23
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3573.1553 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-9... Read more

Answer:The same trojans/spyware keep coming back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

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Currently I am the sole owner of the only working computer among the small group of friends I live with. I allow them to use it, of course, I'm no computer nazi, but one of them must have tried to download something from some shady website because I've been getting a lot of Virus Alerts from Symantec AntiVirus telling me about Trojans and Adware and Keyloggers that keep coming back every time I delete them.

When i ran Spybot S&D it would automatically abort the scan itself telling me it was a user action. When i run the computer in safe mode, Symantec AV doesn't exist on my list of available programs.

So basically I'm at a loss. I'm not very well educated on the inner working of computers and I don't want to muck around myself if i'm not sure what i'm doing, so any help purging my system of these threats would be hugely appreciated, I use this computer for almost everything and I'd hate to lose it to viruses.

Thanks in advance for any help!
 

Answer:Solved: several Trojans keep coming back

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Relevance 73.8%

i have several spyware trojans and viruses that keep coming back after being removed. one is adware.maxsearch, another is one the causes winantivirus 2006 to pop up in my browser. another is one that is in my registry under hkey_local_machine/software/microsoft/mssmgr i'm sure there are more. if anyone can help me get rid of the spyware and trojans thanks

Answer:Spyware and trojans that keep coming back

i've also used several anti spyware and antivirus to attempt to remove these, i've used ewido, symantec, noadware, and xoftspy.

also, when i start windows in safe mode, explorer.exe doesn't start up and isn't listed under processes in the task manager, even after i start explorer.exe the desktop will appear for a short time then go away.

here is the hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 11:13:38 PM, on 9/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\re... Read more

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Three sun java trojans come back everyday, I have turned off system restore, ran avast to delete the sun java trojans, deleted my old sun java, reinstalled the new one but alas they keep coming back. Here's my HJT log, any help would be appreciated thx. P.S. this log is after I deleted them, maybe I should run one before they r deleted??
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AOL\Active Virus Shield\avp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R0 - HKLM\Software\Micr... Read more

Answer:Trojans keep coming back..Have a HijackThis log

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EDIT again: Added superantispyware log. EDIT: Added two of the malwarebyte logs. One being the orginal scan with a bunch of crap and the other being the most recent having only 2 items infected.I keep getting rid of it with Malwarebyte and Super Anti Spyware but it almost immediately comes back every time. Here's a hijackthis log. Also, most of the ads want me to download some sort of BS antivirus and stuff like that. edit: BTW I use windows XP service pack 2 and I use IE and FF interchangeably, and I seem to be getting more of the popups with IE.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:20:36 PM, on 12/22/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.17184)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Intel\Modem Event Monitor\IntelMEM.exeC:\Program Files\Dell\Media Experience\PCMService.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\Program Files\Common Files\Sonic\Update Manager\sgtray.exeC:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exeC:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exeC:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exeC:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exec:\progra~1\mcafee.com\vso\mcvsescn.exeC:\WINDOWS\system32... Read more

Answer:adware/trojans. Keeps coming back.

Sorry for the long wait.  We are VERY backed-up right now!  If you still require assistance, please post new logs and we'll see what we can do.

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Trojans are re-appearing over and over, my mcafee keeps on finding new ones. Sometimes programs freeze, my computer freezes, and im getting generic host process win32 errors. and also something keeps on trying to connect to explorer.exe, and redirected to other websites? heres my log, help appreciated, thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:07 AM, on 1/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDO... Read more

Answer:Trojans are coming back over and over!? HJT LOG INCLUDED PLEASE HELP?

Recently my computer has been affected with MANY TROJANS. more every day, talked to some guy from mcafee and he told me too run %temp% and delete all the folders, then run mcafee virus scan. didnt work...now my computer is shutting down by itself saying there is drive problems. ive gotten rid of many generic trojans, and something called VUNDO? please help me. im ready to do a harddrive wipe...please! ive posted so many times and no one helps me.
 

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Couple of days ago my computer got infected with loads of different trojans. I used AVG, CWShredder, online scanners, Spybot S&D, and ad-aware to clean it up. Yet, whenever I scan again, new trojans (such as the trojan horse downloader, various versions) keep on being found. Additionally, I can't open IE (an error message pops up). I tried netscape, but it doesn't work either. Here is my HJT file:

Logfile of HijackThis v1.97.7
Scan saved at 00:24:54, on 2004-06-23
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\msdtc.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\llssrv.exe
C:\WINNT\System32\sfmprint.exe
C:\MSSQL7\binn\sqlservr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\RsFsa.exe
C:\WINNT\system32\RsSub.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\snmp.exe
C:\MSSQL7\binn\sqlagent.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\termsrv.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\wins.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\Dfssvc.exe
C:\WINNT\System32\mqsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.exe
C:\WINNT\TPPALDR.EXE
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\winnt\temp\K.exe
C:... Read more

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Relevance 72.98%

Well, I need some help. It is my first time coming here, and thank you for any help you can provide. I appear to maybe have a rootkit or something that is generating Trojans. It appears to be coming from the Google Install folder in Program Files (x86). I scanned with Malwarebytes and it found a rootkit, and maybe removed it, but it might be back, as the same Trojans (they were all being blocked by Avira) are being generated. Malwarebytes said it was Rootkit.0access. Should I just delete the folder or would that not help at all?

Answer:Constant trojans and rootkit that might be coming back

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result. Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.* Double-click mbam-setup.exe and follow the prompts to install the program.* At the end, be sure a checkmark is placed next to Up... Read more

9 more replies
Relevance 72.98%

Both my Avira and Anti-Malwarebytes keep reporting trojans/viruses after I do a scan. Each time I do a scan, I have the programs delete the viruses, and then I'll do a new scan only to find new viruses. I'm sure there is something wrong because I was on a website today when all of the sudden one of those fake "your computer is infected" programs popped up out of nowhere. Below is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:56:24 PM, on 4/19/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\WINDOWS\CTHELPER.EXE
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\WINDOWS\system32\M-AudioTaskBarIcon.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
... Read more

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Relevance 72.98%

I have Windows ME on a Sony Vaio. My AVG Anti-Virus has been popping up the last few days with 'Threat Detected' messages regarding the same trojans:

C:\\WINDOWS\SYSTEM\WWWW.exe
and
C:\\WINDOWS\SYSTEM\JBHOOK.dll
(both are described as "Trojan horse PSW.Generic2.TLV)

I run the anti-virus, and those two along with about 70 others supposedly go into the virus vault and are healed, but if I run it again, the same files will appear as a threat, and I continue to get the pop up messages. I have also now begun to receive small pop ups that say "runtime error 216", after which the computer usually freezes up.

An excerpt from the event history from the last run of AVG Anti-Virus is:

<history>
<!-- 01c73830de5a6440 -->
<rec time="2007/01/14 15:29:42" user="default" source="Virus">
<value>@HL_ReportFindRS</value>
<attr name="filename">C:\WINDOWS\SYSTEM\JBHOOK.DLL</attr>
<attr name="finding">@EID_Id_trj</attr>
<attr name="virusname">PSW.Generic2.TLV</attr>
</rec>
<rec time="2007/01/14 15:30:24" user="default" source="Virus">
<value>@HL_ActionTaken</value>
<attr name="filename">C:\WINDOWS\SYSTEM\JBHOOK.DLL</attr>
<attr name="action">@HL_ActCleaned</attr>
</rec>
<rec time="2007/01/14 15:30:57" user="default" sour... Read more

Answer:AVG finds multiple trojans, but the same ones keep coming back

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Relevance 72.16%

Well for weeks now ive been running scans from an assortment of programs, deleted Virtumonde/trojans just to have then come back >_>
Sometimes when browsing i am redirected to different links. And iexplore.exe is always running even though i never use internet explorer.
Please Help!

Thanks in Advance!
DDS (Ver_09-05-14.01) - NTFSx86
Run by Keagan at 21:36:41.51 on Sat 05/16/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_01
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.354 [GMT -4:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C: ... Read more

Answer:Virtumond, Trojans, Browser woes- keep coming back!

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download ComboFix from one of these locations:Link 1Link 2Link 3Important!You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Make sure that you save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow ... Read more

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 4
RAM: 8187 Mb
Graphics Card: AMD Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 116578 MB; D: Total - 114463 MB, Free - 3720 MB; M: Total - 476937 MB, Free - 80761 MB;
Motherboard: Gigabyte Technology Co., Ltd., P55A-UD3
Antivirus: Microsoft Security Essentials, Updated and Enabled
As mentioned in the topic, I'm getting repeated prompts to remove 'Ropest.G' or 'Ropest.J', Simda.AT by Microsoft Security Essentials at least once almost every day. Sometimes it's a success, other times MSE tells me that the file 'cannot be found' even when I've clicked on 'remove' the moment I'm notified of it.

Appreciate the help in advance.
 

Answer:Trojans and Viruses keep coming back (Ropest & Simda.AT)

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Relevance 72.16%

Hi,

My friend has this computer which was clearly infected with viruses and I know a little about security so I started cleaning it.
Very soon I realized I can't this alone so I asked an IT guy for help. He suggested I run ComboFix which I did.
It cleaned up some things but not everything.
I have tried other tools and it seems like each tools is discovering new things but the root cause still remains. The trojans keep coming

At this point, the machine works fine if it is not connected to internet but starts downloading stuff as soon as I connect it

Also, the following have been run already
ComboFix
MBAM
Microsoft Security Essentials
Norton Scan
Norton Power Eraser
Spybot Search and Destroy

And I am attaching the HiJackThis Log. Any help would be greatly appreciated.
The machine is in a state of Blue Screen right after I did a restart after installing HiJackThis.
And it is not performing a System Restore (which I know will remove the HiJackThis install) but not sure what else will happen.

Answer:Tons of Trojans, Adware, cleaned but keeps coming back

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/459143 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hi,It started with the Trojans and others like Internet security 2010 coming back after being cleaned by spyware doctore from PC Tools. I also use Symantec anti spyware. After what it seems to be all cleaned (full scan) if I turn the network again they all come back.In addition I try to instal malwarebyte, and after installation which seems to go fine, I start the application but it can't locate the exe file, so I go to the directory where it is and start from there and nothing happens.The last issue is Google redirects for all links.I feel that the computyer has been hijacked.I do have combox fix on my desktop but I have not run it yet.I would appreciate any fedback or help in solving these issues.ThanksTomRemoved e-mail address to protect from spambots. ~ OB

Answer:Trojans, Internet security2010 keeps coming back [Moved]

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

1 more replies
Relevance 72.16%

A few days ago I downloaded a bad file and my computer has been infected with all sorts of malware and trojans. I used AVG free edition, Spybot, and Ad-aware and I have got most of my problems gone, but I keep getting Trojan Collected.11.B, and Trojan Generic3. When I'm just using my computer normally, AVG pops up saying a threat has been detected, and it's either Collected 11 B or the Generic3. When I'm surfing the web, I sometimes get redirected to another website. I've tried AVG and Spybot countless times and I can't fully recover my computer. They just keep coming back every day! Please help, and I really don't want to reformat my computer again.

Here is my HijackThis log after using AVG:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:13:46 PM, on 4/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\iTunes\iTu... Read more

Answer:Solved: Please Help! Trojans Keep Coming Back! (Collected.11.b, Generic3.uub)

11 more replies
Relevance 71.34%

Hi,

I?m going to have to give fair bit of info so that you can get as clearer picture as possible, so please bear with me.

I?ve got Windows XP with Kaspersky Internet Security Suite 2010.

I was on a couple of Football streaming sites yesterday and soon after my PC and Kaspersky was all over the place.

I get a couple of Kaspersky Alarm messages that say:

1)

Object:
C:\WINDOWS\system32\msbyylfy.dll

Trojan program:

Trojan-GameThief.Win32.OnLineGames.wjk

& 2)

Object:
C:Windows\system\User.dll

Trojan Program:

Trojan.Win32.patched.gq

I keep on getting prompts from Kaspersky about Trojans in the system, the PC has really slowed down, Internet browsing (which may not be recommended) is very slow, programs like Microsoft Word freeze.

Kaspersky isn?t scanning properly either, when I try to it just stops. Its automatic Threat Detection feauture that
is suppose to Delete & Disinfect Viruses and Threats isn't working, and whatever it does do,
the Trojans keep on coming back even though Kaspersky says that after Restarting PC Threats
will be Removed!

Here is Kaspersky's Threat Detection Log:


Status: Detected (events: 1)
31/03/2010 01:15:59 Detected Trojan program Trojan-Downloader.Win32.Delf.zyx http://download.xwche.com/setup.exe?t=0.470785//2//ASPack
Status: Detected (events: 2)
31/03/2010 00:15:02 Detected malicious URL http://... Read more

Answer:PC Infected Full of TROJANS......Can’t Delete & Keep Coming Back!!

you need to go ...

http://www.bleepingcomputer.com/



 

3 more replies
Relevance 71.34%

I accidentally posted this in "am I infected, what do I do".. but am new to this.. so I posted this one here.last night I encountered some popup problems, (I use firefox now) on my xp computer..so I ran both mbam and suprerantispyware.. both coming up with vundo files, and trojans, after deleting and rebooting twice, it seemed like everything was alright. until I opend up the computer this morning... and I did a rescan of everything and it seems like it keeps coming back and returning upon restart.although there are no more popus like their were last night.any help?! please! I hear vundo is hard to delete. I'd appreciate any quick responses on how to remove completely.thanks!!!here is the last mbam full scan from last night:Malwarebytes' Anti-Malware 1.31Database version: 1607Windows 5.1.2600 Service Pack 21/4/2009 1:15:34 AMmbam-log-2009-01-04 (01-15-34).txtScan type: Full Scan (C:\|D:\|)Objects scanned: 196740Time elapsed: 1 hour(s), 0 minute(s), 12 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 3Registry Values Infected: 1Registry Data Items Infected: 0Folders Infected: 0Files Infected: 5Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b4ea9b44-78f3-4bcf-b55d-51cdfc05fed7} (Trojan.Vundo.... Read more

Answer:vundo, trojans, adware, rogue installers. keeps coming back.. please help!

Hello.I have replied to your topic in the Am I Infected Forum here. Please continue the discussions in the topic above. If we are unable to resolve your problem there, you will be asked to post in this forum.This topic is now closed.With Regards,The Panda

1 more replies
Relevance 71.34%

Hi, Iam having lots of trouble. Something is constantly adding BHOs, I disable them with BHODemon but more appear. I was having windows opening trying to get me to download winantivurus pro but this seems to have stopped for the time being. Adaware crashes so does spy sweeper. When I run spy sweeper in safe mode it finds virtumonde, I remove it but it comes back by the next scan.

I've run vundofix, this may have helped but my pc is still slow and AVG still keeps displaying that it is finding trojans such as Downloader.Generic4ZQI.

Panda activescan also found trojan Trj/Downloader.OZB.

Iam having trouble getting dss to work cos my cpu keeps going up to 100% usage and stalling for ages.

Here is my log not sure if I'll be able to get the extra bit from dss. Thanks for help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:16:26, on 05/10/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\MICROS~3\MSSQL\binn\sqlservr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Webroot\Spy Sweeper\Sp... Read more

Answer:PC slow, BHOs added, trojans and adware keeps coming back

Please disable BHODemon before proceeding with this next step.

Then, download ComboFix
Save it to the Desktop

Double-click combofix.exe to run the program
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to stall.)

When finished, a log, ComboFix.txt, is produced.

~~~~
Run HijackThis once again to obtain a new log.

~~~~
Please post the ComboFix.txt, and a new HijackThis log in your reply.

6 more replies
Relevance 71.34%

last night I encountered some popup problems, (I use firefox now) on my xp computer..so I ran both mbam and suprerantispyware.. both coming up with vundo files, and trojans, after deleting and rebooting twice, it seemed like everything was alright. until I opend up the computer this morning... and I did a rescan of everything and it seems like it keeps coming back and returning upon restart. although there are no more popus like their were last night. any help?! please! I hear vundo is hard to delete. I'd appreciate any quick responses on how to remove completely.thanks!!! here is the last mbam full scan from last night:Malwarebytes' Anti-Malware 1.31Database version: 1607Windows 5.1.2600 Service Pack 21/4/2009 1:15:34 AMmbam-log-2009-01-04 (01-15-34).txtScan type: Full Scan (C:\|D:\|)Objects scanned: 196740Time elapsed: 1 hour(s), 0 minute(s), 12 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 3Registry Values Infected: 1Registry Data Items Infected: 0Folders Infected: 0Files Infected: 5Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b4ea9b44-78f3-4bcf-b55d-51cdfc05fed7} (Trojan.Vundo.H) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\CLSID\{b4ea9b44-78f3-4bcf-b55d-51c... Read more

Answer:vundo, trojans, adware, rogue installers. keeps coming back.. please help!

Hello belezaj16.What antimalware programs are installed on this computer, please? Do you have an antivirus, or other program that provides realtime protection?I suspect you are being reinfected because you lack these.With Regards,The Panda

22 more replies
Relevance 56.17%

Greetings. My operating system is Windows XP, service pack 3.

I usually use SuperAntiSpyware nightly when I quit the computer. Usually it either finds no threats, or finds spyware. I skipped it night before last. Yesterday morning,the computer was moving very slowly, keystrokes not appearing, etc., so I decided to run it. It both trojans and spywares. I removed all threats and rebooted (as I was instructed).

When the system was back up, it was telling me (via a balloon in the lower right of monitor) that the networks were not working. This is not a message I usually see. I'm not on a network. I tried to log onto the internet using IE, and the system wouldn't connect. Ran IE's diagnostics, and was told to check router connections (all fine -- I'd just been on the 'net before stopping to do the scan), router was showing all the appropriate green lights.

I did a system restore to a point about 24 hours earlier, and that worked. Used the computer a good part of the day, on and off the 'net. Ran the usual scan at the end of the day, and no threats were detected.

Used the computer today, was just wrapping up, ran the SuperAntiSpyware scan, and right away it found 3 trojans, and within 5 minutes, found a total of 7 trojans(plus 12 spywares).

It listed the trojans found as:

Trojan.Agent/Gen-Sirefef [7 Items Found]
HKLM\System\ControlSet001\Services\AFD
C:\WINDOWS\SYSTEM32\DRIVERS\AFD.SYS
HKLM\S... Read more

Answer:Trojans removed. Reboot. Can't get on 'net. Restore. Trojans back.

Please do not run any other scans when I'm helping youStop scanning with super antispywareDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

24 more replies
Relevance 55.35%

I've been having a a problem with the back left corner hinge since October of last year I poisted to another board about this problem hving been told that this issue would be passed onto support in my region. I'm currious as to weather I'll hear from these people in this lifetime or the next. I enjoy my Laptop and would like to continue using it but as time goes on it keeps seperating more and more and I have to snap it back into place to keep in together. I'm hoping to actually hear back from someone this time that will be able to help me in fixing this issue.

Answer:Back Corner coming from the back left side by the hinge

@jmb1313

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

1 more replies
Relevance 53.71%

I already posted in How to remove Windows 10 upgrade updates in Windows 7 and 8
In this thread after the starting post from Tookeri other updates that had to be deleted were mentioned. I made a list in post 841
I did not have all these updates on the pc but those that were on it I hid.
Some of them came back and I hid them again.
Now today they are back - with some that I had not seen before.

I made an attachment that shows them and also shows that I hid them again

Will I have to check Windows Update for the rest of my live?????

More replies
Relevance 53.71%

Hi. I"m running windows xp and using ewido security suite. I've gotten 2 trojans detected (at different times). They are under c:\windows\downloaded progam files\1082008.exe (a trojan diamin). Can someone tell me where I am getting these viruses? I would appreciate any help you could give me. Thanks!
 

Answer:Where are these trojans coming from?

Hi Just Lori
Welcome to TSG!

It's possible your computer isn't fully secure enough.
Files like that can sneak in through your ActiveX controls.

You should post a Hijack This log.

Get Hijack This: http://thespykiller.co.uk/files/hijackthis_sfx.exe

Let it extract to C:\Program Files

Close out any open browsers
Launch the program
Hit "do a system scan only"
When that finishes, hit "save log"
The log will open in Notepad
Copy & paste that log into this thread

Do not fix anything yet
 

1 more replies
Relevance 52.89%

Hello,
I have a problem ,which ive tried to fix serveral times but it keeps coming back.
This virus is located in Systems 32 folder, Pc Cilling 2005 identified it as TROJ_ROOTKIN.N . Ive gone
to safe mode, deleted it, returned to windows and the virus reapeared, wats more it clogs up Pc Cillin, so now under quarantine i have 100+ instances of this virus, and its increasing.
The virus is labelled hpr34k8

Im sure my Hijack Log is fairly clean... -------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 5:27:53 PM, on 14/08/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\RunDll32.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin... Read more

Answer:Virus that keeps coming back and back and back, so on

bump, hopefully someone takes notice

19 more replies
Relevance 52.48%

Hey

Recently my computer has suffered a complete virus and popup infestation. I am using McAfee Security Centre and Ad-Aware SE. The viruses i recieved actually shut down my McAfee program somehow so i had to reinstall it.

Im doing scans with that and Ad-Aware frequently but the bad files just keep coming back. McAfee seems to be prevent them from operating but i know they are still there. I need to get rid of them for good.

Ive only got dial-up internet and when im not online the computer keeps requesting me to turn on the internet, like some program is trying to access it or something. Also, when i do go on the net, ive noticed in my history that im automatically being sent to a suspect IP address 88.80.5.21, no window comes up or anything it just accesses it audtomaticaly.

So Im also pretty sure that there are still some bad files on my computer.

Here is the HijackThis file, any help you could give would be awesome...


Logfile of HijackThis v1.99.1
Scan saved at 3:03:40 PM, on 10/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
c:\program files\mcafee.com\agent\mcdetect.e... Read more

Answer:Trojans/PUP's keep coming---- HijackThis file

BUMP

someone please help me out?

16 more replies
Relevance 52.07%

Hello im having a problem with my web browsing. I had a virus and it seemed like a hacker was attacking me as well because a program kept trying to run itself called follower and it looked like a devil head lol any=ways I got avg free and Malwarebyte antimalware and ran them both they took off alot of the problems but one that stayed is that im being redirected when i go searching for sites in browsers like bing or yahoo or google. For example I want to go to wells fargo or the petco site and I get redirected to another site. So I dont know what to do. I ran DDS and Attach but gamer sis not work it would start the scan then stop or get stuck on a certain file like unable to continue the scanning then crash.2 times the screen turned blue one time windows just told me to close it why a gamer scan is not here. Here is my DDSDDS (Ver_10-03-17.01) - NTFSx86 Run by Frank at 12:54:53.84 on Thu 09/09/2010Internet Explorer: 8.0.7600.16385Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.2047.1344 [GMT -7:00]============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\Windows\system32\svchost.exe -k RPCSSC:\Windows\System32\svchost.exe -k L... Read more

Answer:Hello web browsing being redirected coming from virus trojans

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

3 more replies
Relevance 49.2%

Greetings everyone I need some help.

First off... I have followed all the proceedures listed on the READ ME thread that is asked and I STILL AM HAVING ISSUES.

I have Ad-Aware SE and with the VX add.

I have HiJackThis v1.99 and have followed the steps on that thread as well.

Here is the problem:

I run Ad-Aware everytime I log on, and even in safe mode. It finds beween 8 and 60 items. Mostly Malware and DataMiners. Then once I fix those I rescan and it comes up clean. However, I am still getting pop-ups, I have EnhanceMySearch, and when I log off and log back in... and re-run Ad-Aware I still have 8-60 items that show up and the same problem persists.

Can anyone help and point me in the right direction? It is a major annoyance. THANKS TO EVERYONE IN ADVANCE!!
 

Answer:It all just keeps coming back

Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
 

11 more replies
Relevance 49.2%

Hey everyone this is the first time I have posted anything but i am having some serious problems. I let my brother borrow my laptop and when i got it back it was infected bad.
I have pc-cillin, Malwarebytes, and SuperAnti-Spyware.
SuperAnti-Spyware seems to clean everything after i scan and reboot but there are two things that keep coming back on the next re-boot.
1. Pc-cillin keeps giving me a waring telling me to close the browser when its not open with the web address of 110/rjsa/select.php?a=6707a0a cd82d9318fa98c6ee396eed8e61fcf4200553e0c95d8b1d81bbda3c1b&b=1001&c=1
2. There is a sys32 file that gets deleted and always comes back on reboot its MoIXWA40.dll
Pc-Cillin tells me this is a trojan.bho and says its will delete on reboot.
please help me this is so frustrating it slows everything down sooo slow.
 

Answer:Pop-Ups keep coming back

Hi, Welcome to TSG!!
Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

 

1 more replies
Relevance 49.2%
Question: Keeps Coming Back

Can someone please help me with this problem? All my AV programs detect a virus running in my system, but whenver I have it removed, it keeps coming back How can I stop this???


HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:22:13 AM, on 8/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Nexon\Mabinogi\npkcmsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\csrcs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.... Read more

Answer:Keeps Coming Back

Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

---------------------------------------------------------------------------------------------

If you still require assistance with this issue, please do this:
Download RSIT by random/random and save it to your desktop.
Double click RSIT.exe to start the tool and click Continue at the disclaimer.
When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt here.
Please attach info.txt to your post.
To attach a file to a new post, simplyClick the[Manage Attachments] button under Additional Options > Attach Files on the post composition page, and
copy and paste the following into the "Upload File from your Computer" box:C:\rsit\info.txt

Click Upload.

---------------------------------------------------------------------------------------------

2 more replies
Relevance 49.2%
Question: Back coming off?

My Lumia 640 is quite new and the back plastic panel writing logo is coming off the Microsoft logo has come off and some letters are coming away?
Is this normal?

More replies
Relevance 49.2%

I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

16 more replies
Relevance 49.2%
Question: Keeps coming back!

I thought I wiped it off already but it's back AGAIN! And my SpyBot S&D is missing all sorts of components so it's not working right and it's the only one that has found any. The Microsoft one found one and deleted it but SpyBot found 16 but only deleted 2 before running into problems. EliteBar is back also. Help again!
 

Answer:Keeps coming back!

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
 

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I am trying to clean out a co-worker's computer. I have restored to over a month ago and continue to find malware during scans. Any help appreciaded. Have not yet restarted to fully remove. Do I need to kill some files will killbox prior to the restart? Thanks, Jeff

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 6.0.6001 Service Pack 1
Internet Explorer 7.0.6001.18000

3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Scan type: Full scan (C:\|)
Objects scanned: 231065
Time elapsed: 1 hour(s), 11 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Wi... Read more

Answer:ave.exe keeps coming back

Windows restarted for updates while sleeping last night. Running malwarebytes again. Final rid of Hijackthis entries
O20 - AppInit_DLLs: C:\ProgramData\nuvanifi\nuvanifi.dll
2658977195-169558386-357108580-1000

Malwarebytes came out clean as well as a full McAfee virus scan. Hijackthis log appears clean too. With persistance I think I have this cleaned finally. I have both a dds scan and gmer report but don't really know what to look for. I can post these if someone has time to review them. I ran both prior to the windows update restart. Also updated and ran spywareblaster. Pop ups and redirects are gone too.

Partial log of items cleaned.
3/31/2010 2:19:22 PM
mbam-log-2010-03-31 (14-19-22).txt

Folders Infected:
C:\Windows\System32\config\systemprofile\AppData\Roaming\AntiVirus Plus (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.

Files Infected:
C:\$Recycle.Bin\S-1-5-21-2658977195-169558386-357108580-1000\$RR7NTAN.tmp (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\avp.ico (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\AntiVirus Plus.lnk (Rogue.AntiVirusPlus) -> Quarantined and deleted successfully.
C:\Windows\System32\config\systemprofile\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.
C:\Windows\System32\co... Read more

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Question: keeps coming back

I keep running scans and it cleans the computer sometimes. I will encounter xp antispyware 2009 and 2008 telling me that my computer is infected. It posts a permanent box on my desktop saying infected and keeps popping up at bottom right by time clock saying infected. I will run anti malwarebytes and it will clean it only if i do quick scan. But then i will run full scan and it freezes so i know it is still infected. And sure enough a few days later it is all back. Please help. I also run cc cleaner and norton but norton freezes too. I have also tried in safemode but still freezes. Thanks Any and all help is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:56:21 PM, on 10/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Inte... Read more

Answer:keeps coming back

bump
 

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disables Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Three threads are not needed for the same problem.
 

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I am having trouble getting rid of this BHO object.Everytime I manage to remove the dll and the BHO registry entry it comes back under a different name.I have run Spybot, AdAware and Trend Micro AV.Any help would be appreciated.Logfile of HijackThis v1.99.1Scan saved at 3:17:14 PM, on 04/16/07Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\WINDOWS\system32\fxssvc.exeC:\Program Files\Trend Micro\OfficeScan Client\OfcPfwSvc.exeC:\WINDOWS\TEMP\EWE594.EXEC:\WINDOWS\Explorer.EXEC:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Messenger\msmsgs.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files ... Read more

Answer:Bho Keeps Coming Back

Hello EBurritt, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.******************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the programAVG Anti-Spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that AVG Anti-Spyware will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.1. After download, double click on the file to launch the... Read more

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Hello
For many years a succeeded in keeping my computers safe - then, not even a month ago, something surfaced. A Virut thing after I visited an insecure site.
If this can help, a few days before I had for the first time in my pc life installed a downloader program called Flashget-
Well I tried at first to clean up with Spybot and Spyware Doctor (who had not by the way intercepted the hostile item). But the machine had still a strange behaviour so I downloaded some Linux based Rescue CD .iso files (Kaspersky, BitDefender, WebDoctor), burned the CDs and went on scanning without Windows. Those found a wealth of infections by Trojans as well as by the Virut thing, so I kept cleaning and cleaning (desinfecting and/or deleting that is) until nothing more was found.
I then restarted Windows, uninstalled Flashget and installed Avast antivirus. Unfortunately when using my browser I started to get redirected to a "stolnik.net" whatever search I did. Plus Avast began to show infections spreading in the system by a "W32.Vitro" virus. So I tried again with the rescue CDs - Kaspersky found a couple issues but nothing else - and Avast still claiming I have the W32.Vitro everywhere.
At this point I used the VirutCF removal tool by Norton, but to no avail - there is no Virut infection in the machine.
I was beginning to get nervous so I downloaded the Combofix tool, disabled all and every anti-virus and -spyware - as requested - and tried to start Combofix: nothing happens... Read more

Answer:They keep coming back

If you truley have Virut the only real alternative is to do a complete wipe and reinstall. See boopme's post here:http://www.bleepingcomputer.com/forums/ind...t&p=1260380That will help you determine if you have virut, and if you do, what you need to do.

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Can't seem to get rid of the trusted zones, option is disabled in internet tools. I've run spybot, adware and avast but they still show.

Logfile of HijackThis v1.99.0
Scan saved at 10:18:03 AM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.... Read more

Answer:they keep coming back!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that Display the contents of System Folders' is checked. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer. After we are finished with your log file and verified that it's clean, you may turn it back on and create a new restore point.

Right click on this link http://www.greyknight17.com/spy/De... Read more

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Question: Keeps coming back

Ok guys not sure what I keep missing but the 020 line keeps coming back and changing it name.

I have ran CWS, ewido, Killbox ( and delete after reboot) VirtumundoBegone
Logfile of HijackThis v1.99.1
Scan saved at 11:25:30 AM, on 1/22/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Hijack This\TrojanHunter 4.2\THGuard.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDae... Read more

Answer:Keeps coming back

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I've run Ad-awareSE, Trend Micro's housecall, and McAfee. I've also run Ad-aware while in safemode yet I still keep getting these popups and McAfee keeps telling me that " The file C:\\WINDOWS\system32\winupdt.exe was infected by the Downloader-LG trojan and has been deleted to complete the cleaning process. Its' says it repeatedly then stops then a few hours later it'll come back. Here is my Hijack This log:
Logfile of HijackThis v1.99.1
Scan saved at 6:07:30 PM, on 3/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wkogyo.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:... Read more

Answer:They just keep coming back...

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Oh God help me... these anti-spyware pop ups keeps popping up and i always run a check on ad-aware 6 and Spybot once i see it. But once i connect to the net and open a site, it all comes back again n i haf to scan it all over again.... help please this is real miserable...

Thank you.

Answer:It just keeps coming back...

try manually removing, on www.doxdesk.com there are listings for spyware/parasites.

you could also go to run > msconfig and deselect any programs starting up that you dont recoginse.

also try going to http://www.symantec.com/homecomputing/
at the bottom is a link to a free online virus check, you may have one that persistantly downloads spyware.

and finally ensure you have a firewall and if you have one make sure its up to date. www.download.com has a free copy of zonealarm, thats a good one

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I have done everything to get rid of my recent popups including runings spybot, adaware, microsoft Antispyware, Norton and Pandascan both in regular mode and safe mode. THey keep on finding stuff, but after restarting, they still come back. I have also empties the TEMP folder and cookies and temporary Internet files. I have included a HIJACK this log, hopefully someone can help. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:34:55 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\GHOSTS~2.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\GWHotKey.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe... Read more

Answer:HJT Log because they keep coming back

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Everytime I run webroots spysweeper It finds a cws threat. I don't understand why it keeps popping up, even after I tell spysweeper to remove it. Someone want to help me....

Logfile of HijackThis v1.99.1
Scan saved at 7:44:30 PM, on 10/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\System32\nvsvc32.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Eset\nod32kui.exe
D:\programfiles\Spy Sweeper\Spy Sweeper\SpySweeper.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
D:\programfiles\MicrosoftAntivirus\gcasServ.exe
C:\Program Files\QuickTime\qttask.exe
D:\programfiles\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
D:\programfiles\MicrosoftAntivirus\gcasDtServ.exe
C:\Program Files\LIUtilities\WinTasks\wintasks.exe
D:\programfiles\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.... Read more

Answer:CWS keeps coming back

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This is my second attempt at help. I failed my first time and after reading the preparation guide here I am. I tried fixing it myself and loading MBAM and it says I have an infected regestry value, (Trojan.Agent) When I run the MBAM it says my computer must reboot to fix. It does, but then I have the same infection. I am confused, frustrated, and not really sure now what I am doing. Thankfully there are those here that can help...I am humbled.

Here is my DDS.txt
DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 16:10:46.34 on Tue 03/31/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.186 [GMT -4:00]

AV: Avira AntiVir PersonalEdition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINNT\system32\svchost -k DcomLaunch
svchost.exe
C:\WINNT\System32\svchost.exe -k netsvcs
C:\WINNT\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\ezSP_Px.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINNT ... Read more

Answer:Not sure what I have...but it keeps coming back

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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windows securty 7 keeps coming bak after doing all the steps
 

Answer:it keeps coming back

Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run
 

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I can't get rid of this crap - I've ran everything on here that people say. I have SAV installed and up to date, I have SpywareGuard installed, I have ran HJT, I've ran Ewido software, nothing can get rid of this - Everytime I clean everything while in Safe mode and reboot, Spywareguard immediately starts popups saying a BHO has been added (suchs as C:\WINDOWS\system32\wvuvspq.dll) - I click remove BHO, and it comes back over and over...

Someone please help - this has totally destroyed my computer...
 

Answer:Someone please help - These BHO's keep coming back!!

Closing duplicate thread. Please continue to reply here: http://forums.techguy.org/malware-removal-hijackthis-logs/648572-please-help-my-hijackthis-log.html
 

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Here is my dilemna:

I've run Kazaabegone, CWShredder, Spybot and Adware with new updates and reboots in between. I've run Hijack This and removed what I knew to be suspicious files in safe mode. But one:

O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net

keeps reappearing on the HJT log after rebooting. I know I'm missing something; just don't know what.

Here is the entire log:

Logfile of HijackThis v1.97.7
Scan saved at 8:04:28 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\EarthLink 5.0\Con... Read more

Answer:New.net keeps coming back

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hi, i hope somebody can help me. I'm running windows 95 b with internet explorer 5.5 and I keep getting "Error loading C:\WINDOWS\TEMP\se.dll". when I run IE, avg detects trojan horse startpage 16.bd and my start page is now advertising called "about: blank" I've deleted se.dll but it just keeps coming back. I'd appreciate any suggestions. thanx!
 

Answer:se.dll keeps coming back!

it sounds like you got hijacked. this should have been posted on the spyware specific board. follow the instructions on this link below.

http://forums.majorgeeks.com/showthread.php?t=35407 <--
Sticky: READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

g/l - sos
 

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Hello, after removing numerous malwares, str.sys keep coming back even though i removed it several times.Here's the log, thanks for your help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:22:19 PM, on 7/16/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Toshiba\Utilities\KeNotify.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\Program Files\Symantec AntiVirus\VPTray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\QuickTime\QTTask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Synaptics\SynTP\SynToshiba.exeC:\Windows\system32\igfxsrvc.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\Program Files\Symantec AntiVirus\DoScan.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program... Read more

Answer:Str.sys keep coming back, help!

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hot bar I am told is a parasite.That is its a freeby thats seems frindly but in reality is sucking all your secrets.So last night I deleted all trace of it from the system by norton and by Regedit.Tonight it back......What sort of mallet this this need ?

Answer:hot bar keeps a coming back

Please post a HJT log click hereYou may need to post in in two halves because of the 800 word limit.Please double space it by adding a blank line after each line so that it is legible with the site's formatting.

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I have a problem with pop-up ads that keep on appearing randomly on my computer. I tried using adaware which picked up a lot of them, but they keep coming back later.

Hijack this log (Created with Hijack-this Analyzer)

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Fil... Read more

Answer:Pop-Ups that keep coming back

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.

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I think I may have finally scrubbed enough to keep the dll (IeBHOs.dll) from re-appearing, but the E2G folder keeps recreating itself. Any suggestions?

It's a friends system and had Norton on it. I installed NOD32 and PC Tools Spyware Doctor. Then read a few threads and ran HJT a few times and made some deletions that "may" have helped. I know that I managed to get rid of the TrojanDownLoader-AC2 but this E2G is stubborn.

Also ran SpySweeper many times in safe mode and in non-safe mode. Disabled Spyware Doctor from auto load with windows as it seemed to be interefering with the Spy Sweeper scan.

Here's the latest HJT log:

Thanks in advance for any suggestions!

Charlie

Logfile of HijackThis v1.99.1
Scan saved at 6:51:15 PM, on 4/18/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EX... Read more

Answer:E2G keeps coming back

Thread closed, please do not post duplicates!
Continue here: http://forums.techguy.org/security/460316-e2g-keeps-coming-back.html
 

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2 nights ago i was surfing the next and i starting getting reports such as :

Windows has detected spyware infection!
It is recomended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you
Click here to protect your computer from spyware!

and

Warning! Potential Spyware Operation!
Your computer is making unauthorized copies of your system and
Internet files. Run full scan now to pervent any unathorised access
to your files! Click here to download spyware remover ...

i started getting a lot of popups trying to send me to a site calling cookingluck (f3.cookingluck.com, f5.cookingluck.com, f7.cookingluck.com,
f9.cookingluck.com) i close them before they can finish loading.

Now i didnt do the smartest thing and i downloaded one of the "anti-spyware" things they told me too. "system-defender". well thats about when everything went from bad to worse, shell.dll was giving me hell, wowfax.dll was messing up. The control panel icon also disapeared and anything i tried to do with the system it wouldnt let me..pretty much telling me i didnt have administrative privliges.

So i came on this site and saw the self help page and was looking it over and saw the the "SmitFraud and It's Variants Removal Instructions" section fit my problem to a T, so i followed the steps exactly as they are written. I also got rid of the system defender. When i rebooted into norma... Read more

Answer:It just keeps coming back.....

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.
We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool: http://www.bleepingcomputer.com/comb...o-use-combofix
When the tool is finished, it will produce a report for you.
Please post C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.

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okay, so yesterday i cleaned my pc with "malwarebytes anti-malware and there were like 11 viruses. then i scanned after t, none, so i get up this morning and scan my pc because everything is going SO SLOW! and now i got 10 viruses. can anyone please help? yesterday i had like 2 injections, 2 clickers, 2 malware.packs, and like 6 agents.
heres my log for yesterday: http://pastebin.com/panEZfVS
and heres todays: http://rhymingcolors.pastebin.com/G7gJ51nr
please help. 5 of those kinds ive never seen before :/ please comment below
 

Answer:they keep coming back >:(

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I have a PC i believe is infected.
i have run Combofix, it appears to find something and reboot but i am unable to tell by the log what it found.
i think it is still infected because if i run CF again, it says it needs to reboot to continue.
 ComboFix.txt   29.88KB
  5 downloads
 ComboFix2.txt   30.15KB
  3 downloads
 ComboFix3.txt   26.11KB
  2 downloads
 ComboFix4.txt   29.75KB
  3 downloads

Answer:it keeps coming back

Hello cgtrott, I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy and as you can see the logs we ask for are very extensive and take a lot of time to investigate. Please subscribe to this topic. Click on the Watch Topic button, select Immediate Notification and click on proceed.Make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box. Do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.Please read carefully all directions and instructions. If you are instructed to save a tool to the desktop please save it to the desktop. If you have since resolved the original problem you were ha... Read more

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Hi everyone,

i had this fake FBI Virus on a laptop couple days ago, it would not let the windows to boot, not even in safe mode. i got it to clean with kaspersky boot disc, and also scanned it with avg, malwarebytes, avast. send it back to customer, same night he called me saying avast kept picking up something but was not able to remove it! so i picked it up again the next day, scanned with avg & malwarebytes seemed to be cleaned up again, nothing was picking up any viruses. but guess what? this morning i have a text from a custoemr, saying he was locked up out of screen and he was able to get into it, but now avg is picking up something again!!! i asked him if he uses usb drive or external or anything but he said he did not use any of those! PLEASE HELP WITH REMOVAL OF THIS!!!!

Answer:It keeps coming back!!!!

Hello sapikest,
my name is Marius and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully.
First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
Perform everything in the correct order. Sometimes one step requires the previous one.
If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

Before we start, please note:

Please be advised that this free service is typically for home users. We'll help you out this time, but in the future if you are unable to clean a machine via standard methods, then either backup the client's data and rein... Read more

2 more replies
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I uses Vundofix, ad-aware, spybot, xoft, avg, House call, Microtrend, Don't know what to do next? here is my infoLogfile of HijackThis v1.99.1Scan saved at 1:48:37 PM, on 3/22/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\NavNT\defwatch.exeC:\Program Files\NavNT\rtvscan.exeC:\Program Files\Norton Utilities\NPROTECT.EXEC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\NavNT\vptray.exeC:\Program Files\BearShare\BearShare.exeC:\Program Files\ArcSoft\PhotoImpression 5\PI Monitor.exeC:\Program Files\Yahoo!\Messenger\ymsgr_tray.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.Begin2Search.com/search.htmlO4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\... Read more

Answer:Pop Up's Keep Coming Back

Hello Mhenry, Welcome to BleepingComputer!My name is Nick and I will be checking over your log.Let's get started.You will want to print or save these instructions.Please download Look2Me-Destroyer.exe to your desktop.Close all windows before continuing.Double-click Look2Me-Destroyer.exe to run it.Put a check next to Run this program as a task.You will receive a message saying Look2Me-Destroyer will close and re-open in approximately 1 minute. Click OKWhen Look2Me-Destroyer re-opens, click the Scan for L2M button, your desktop icons will disappear, this is normal.Once it's done scanning, click the Remove L2M button.You will receive a Done Scanning message, click OK.When completed, you will receive this message: Done removing infected files! Look2Me-Destroyer will now shutdown your computer, click OK.Your computer will then shutdown.Turn your computer back on.Please post the contents of Look2Me-Destroyer.txt (it can be found wherever you saved Look2Me-Destroyer.exe) and a new HiJackThis log.If Look2Me-Destroyer does not reopen automatically, reboot and try again.I highly suggest you get rid of BearShare. It is a P2P program which is usually the cause for malware.Read here for more information on clean and infected File Sharing Programs.Click Start> Control Panel > Add/Remove Programs and remove:BearSharePlease note any other programs that you dont recognize in that list in your next responseReboot your computer once more.Please go HERE to run Panda's ActiveScanOn... Read more

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here is the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1823
Windows 5.1.2600 Service Pack 2

3/5/2009 9:18:09 PM
mbam-log-2009-03-05 (21-18-09).txt

Scan type: Quick Scan
Objects scanned: 65386
Time elapsed: 2 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\meI6qj75.dll (Trojan.Agent) -> Quarantined and deleted successfully.

Answer:trojan keeps coming back!

Please print out and follow these instructions: "How to use SDFix". When using this tool, you must use the Administrator's account or an account with "Administrative rights"Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.Please copy and paste the contents of Report.txt in your next reply.Be sure to renable you anti-virus and and other security programs before connecting to the Internet.-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

10 more replies
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Hi I'm using Win XP and everytime I use Ad-aware to check the system my Antivirus program PC-cillin 2002 detects it and quarantines it and I choose to delete it.
But then after doing some regular surfing and email business and I do the same security procedure as mentioned above it finds Troj_haktek once again.

At first I thought it was because I visited some porno forums, but after some weeks doing just regular emailing and visiting my usual non sexy forums the PC-cillin finds Troj_haktek once again.
I've done a complete HD scan several times before after deleting the virus and PC-cillin says I'm OK. So I'm guessing the origin isn't from my computer, so it must be from visiting some website or forum. Is this a correct guess??

How can I determine what source it is that makes Troj_haktek come back even after I have deleted it with PC-cillin 2002?
And I've gone into the registry to find the haktek folder in current_user/software or something similar to that but can't find any such folder...
 

Answer:Troj_haktek keeps coming back!

16 more replies
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Vundo Keeps coming back

OS:Windows XP, SP3

Hi,
I was forwarded from "http://www.bleepingcomputer.com/forums/t/203107/after-windows-update-multiple-program-errors-pc-restarting-on-its-own/" to post here.... That thread kinda died... anyway...

Over the past month I've found multiple instances of Vundo, and things seem to be getting worse.
Every time I try to clean my system, Vundo keeps coming back - even if I dont do any browsing.
Most recently, i've been experiencing applications freezing (Firefox, McAfee, Warcraft3)
The system has also crashed mid-scan using McAfee several times, but not lately.
I'm unsure if these problems are related to the Virus or other system issues - I figure get rid of the virus first and troubleshoot the rest later.
My system is fairly new (Dec 08), it came with McAfee Enterprise installed. I also installed the free version of Spyware Doctor on my computer.
Neither of which seem to be able to remove the Virus, and at times can not even detect it.

I've started to notice that sometimes McAfee is disabled after restarting the computer; I hadn't changed any settings for that to occur.

I've tried using Malwarebytes Anti-Malware as well as SUPER Anti-Spyware, both of which are doing a better job of finding and clearing traces of the virus (compared to McAfee). Also tried VirtumundoBeGone and in haste, ComboFix.

VirtumundoBeGone found no traces, and Combofix didnt do anything noticable.

Please help!
Let me know if there are any logs or reports you ... Read more

Answer:Vundo Keeps coming back, not sure what to do

Well the best we can do is get an MBAM and perhaps a SUPER Anti-Spyware log to start with.Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan.After scan click Remove Selected, Post new scan log and Reboot into normal mode.

3 more replies
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Looking for assistance in getting rid of gosave and similiar adware that keep coming back after uninstalling in chrome and restarting. Not sure what to do next,
 

Answer:GoSave and 1 other keep coming back

Hello,

They call me TwinHeadedEagle around here, and I'll be working with you.

Before we start please read and note the following:

At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.

All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
I visit forum several times at day, making sure to respond to everyon... Read more

6 more replies
Relevance 48.79%

I had this fake Antivirus Scan telling me that my computer was full of virus's. I ran Avast Antivirus and got rid of some stuff and ran Malwarebytes and got rid of alot more.

Problem came back within a few days. Did the same thing this week and the computer seems to be running ok for awhile and then more attacks.

Now I am even getting a "Generic Host Process for Win32 Services has encountered a problem error" every time I start up the computer and the error pops up throughout the session.

Below are the log files that were requested. I had to do the log programs in Safe Mode as the computer is much more stable in Safe Mode and my Firewall will not turn on in regular mode.

DDS (Ver_10-12-12.02) - NTFSx86 NETWORK
Run by Administrator at 14:57:31.00 on Sun 01/30/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.478.84 [GMT -6:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: McAfee VirusScan *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *Disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.ex... Read more

Answer:Seem to be infected with something that keeps coming back

Hello jeffw11, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
Finally, please reply using the button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.1.Please download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the... Read more

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I have scoured though numerous posts about the winwea32.dll and removal of this virus, but even after removing it using hijackthis it keeps coming back. Is there another virus out there that installs this thing that I am not catching? I am also seeing reocurance of bgates[1].exe and srvkit[1].exe, xxtxxxw.dll, srvxxx[1].exe, winxxx.tmp, etc in Norton.

Here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:15:17 AM, on 8/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Norton Internet Security\ISSVC.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debu... Read more

Answer:winwea32.dll keeps coming back

Hi, Welcome to TSG!!

Click Here and download Killbox and save it to your desktop.
Double-click on Killbox.exe to run it.
Put a tick by Delete on Reboot.
In the "Full Path of File to Delete" box, copy and paste the following:

C:\WINDOWS\SYSTEM32\winwea32.dll

Click on the button that has the red circle with the X in the middle after you enter the file name.
It will ask for confimation to delete the file.
Click Yes.
It will ask if you want to reboot now,
Click Yes.

Note: It is possible that Killbox will tell you that the file does not exist.

If your computer does not restart automatically then please restart it manually.
If you get an error message "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
 

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I've been working on a user's laptop (Win XP SP3) that wouldn't boot, even into safe mode. I ran a windows repair from a Win SP SP3 installation CD, which allowed me to at least get into safe mode. There I found several trojans and viruses, including (these are Symantec names) Trojan.FakeAV!gen29, W32.Harakit, Trojan.Gen, Trojan.FakeAV. After cleaning, Malwarebytes found registry entries for Hijack.FolderOptions and Trojan.Agent. Finally satisfied that the system was clean, I restored the drivers and downloaded and installed all the Windows updates. Both processes required several reboots. I then returned the laptop to the user. Unfortunately, I made the mistake of not running final scans of the system first. But there had been no symptoms during the system restoration, so I was lulled into what was obviously a false sense of security.

Immediately after booting the system the next day, he got an alert from Symantec AV about two infected files: DWH9F.tmp and DWH1E.tmp, both in his profile's Local Settings\Temp folder. They were identified only as "Trojans" - no specifics. He was not yet connected to the internet and had no external devices attached. Laptop back to me. Malwarebytes found two infected registry items: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\svchost (Trojan.Agent) and HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load (Trojan.Agent).

I'm conc... Read more

Answer:Trojan(s?) Keep Coming Back

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far. Upon completing the steps below another staff member will review your topic an do their best to resolve your issues. If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Thanks and again sorry for the delay. We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scr DDS.pifDouble click on the DDS icon, allow it to run. A small box will open, with an explaination about the tool. No input is needed, the scan is running. Notepad will open with the results. Follow the instructions that... Read more

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A couple of weeks ago when I started my computer (Windows XP Pro) a popup appeared, without me going on the internet. In the title bar it said http:// morze . cafreedom . com, and the popup was saying I might have spyware and to click a link to begin scanning - as if I'd click it!Anyway I ran Ad-Aware and it found a few items, but the one that stood out was VX2 and was categorised as MalWare. It couldn't delete the file vgz.dll, so I had to delete it via the command prompt. Doing this closed all Explorer and Internet Explorer windows, which presumably is because it was running/using Explorer. It actually restarted explorer completely, so everything disappeared for a moment.Having got rid of it, I had no problems... until the next time. It keeps coming back, sometimes when I'm logged on, other times when I've restarted... I can't see when it's coming back - just seems random.I haven't been on any dodgy sites, so I can only assume that there's another file other than vgz.dll still on my hard disk somewhere that Ad-Aware, Spybot and AVG won't detect.Any ideas?Thanks in advance,Gary

Answer:VX2 MalWare Keeps Coming Back!!!

You can try this add-on from ad-awareclick here

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It started with the AntiVirus 2009 pop-in the new firefox tab. So, I installed Malwarebytes and ran the test. It found a bunch of stuff, deleted it, but it all comes back within a day. If I run Malwarebytes again, it finds it, deletes it, but it keeps coming back.

I installed and ran SDFix, but upon reboot it hangs on the finishing. Also, now I get rundll errors upon startup due to this.

Please help! Thanks in advance for any help anyone can provide! Here is my Hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:28 PM, on 11/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common File... Read more

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Ive always liked cleaning my computer with programs and have never gotten problems removing spyware because I search at google, search at forums and have also have the programs Ewido, SpywareGaurd, CounterSpy, Ad-Aware, SpyBot SD and Spyware Blaster but I dont know why some spyware keep coming back called Trojan.Pakes, Downloader.Small, and a file that adds a BHO called vtsqo.dll which is at the system32 folder. I use Windows XP which is up-to-date and have all my programs updated and I scan at Safe Mode but after a while a popup comes up from Ewido saying im infected with Trojan.Pakes/Downloader.Small and/or Spyware Gaurd comes up saying vtsqo.dll is trying to add a BHO and when I click "Remove the BHO" it just keeps coming back to the same window again so I cant take it off. I even went to Safe Mode, scanned with Ewido and then used a program to remove all my temp files but it keeps coming back. Please Help, I will do anything to take those things off. Here is my HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 10:59:21 AM, on 28/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreat... Read more

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Logfile of HijackThis v1.98.2
Scan saved at 1:23:38 PM, on 12/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\CyberLink DVD Solution\Multimedia Launcher\PowerBar.exe
C:\Program Files\Messen... Read more

Answer:It keeps coming back!what am i doing wrong

Let's use a program to scan for any trojans that may exist. Download TDS-3. Learn how to use it here. Make sure to update it after you installed it. You can get the manual updates here. When you launch the program, it will scan your memory for running processes. This will take less than 30 seconds. Next go to System Testing on the menu and choose Full System Scan. After that's finished, post the log file by selecting everything on the top pane (select from bottom to top).

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It all started last week when my computer contracted Trojan.Nebuler. My copy of Norton could'nt get rid of it so I downloaded various so called fixes. In the end I had to manually delete the trojan following the instructions on symantics web site - but that was when the fun really began. All sorts of pop up software has been appearing e.g. SysProtect, Drivecleaner and adult sites. Plus the computer has slowed down to a crawl. I have scanned my machine using Norton and AVG and Trend Housecall. And although they find new viruses, and remove them, they keep on coming back. I also downloaded and installed a Registry cleaner - to see if this would speed the thing up a bit, hope i havent deleted anything important (although it says I can recover the lines I have deleted). Can anyone help - here is the hjt log.


Logfile of HijackThis v1.99.1
Scan saved at 10:05:18, on 19/06/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program F... Read more

Answer:Virus keeps coming back!

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Hi, I have (thanks to this forum) downloaded spybot and run a check, which removed unwanted files. however, after visiting the internet I thought I would check again and the following file appears every time I even start up IE. 'DSO Exploit'DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-21-807862539-876780862-1957817608-1012\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3--- Spybot - Search && Destroy version: 1.3 ---2004-07-09 Includes\Cookies.sbi2004-07-28 Includes\Dialer.sbi2004-07-27 Includes\Hijackers.sbi2004-07-27 Includes\Keyloggers.sbi2004-05-12 Includes\LSP.sbi2004-07-27 Includes\Malware.sbi2004-07-09 Includes\Revision.sbi2004-07-02 Includes\Security.sbi2004-07-27 Includes\Spybots.sbi2004-07-28 Includes\Tracks.uti2004-07-27 Includes\... Read more

Answer:spyware keeps coming back

dso exploit is nothing to worry about.Run a check with this click here

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I am in the process of finishing up the requested scans. As I got to near the end of the scans, the obvious malware .exe files that had been deleted started to come back. I am in the process of the final last scans and am collecting the log files to send. I really need help on this one because it seems to be something really deep/behind the scenes.
 

Answer:Need Help - Malware keeps coming back

Hi mismgr

Welcome to Major Geeks!
You'll need to post twice to attach the logs. We'll look at them when you've finished them all. Please make sure your HijackThis log is renamed analyse.exe and that it's in the folder HJT or HijackThis under C:\Program Files

abri
 

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Last night I managed to remove an Adware Virtumundo problem using HijackThis,VundoFix, CleanUp! and an online scan.
I am now continually receiving a message from McAfee that a Trojan named "Exploit-ObscuredHtml" has been cleaned and deleted. The message has popped up several times, each with the same trojan virus name. Please help me get rid of it for good!

also here is my lates HJT report

Logfile of HijackThis v1.99.1
Scan saved at 4:56:54 PM, on 10/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\System32\DVDRAMSV.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA... Read more

Answer:Trojan Keeps Coming Back

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 Hi all, my main computer has been infected with the ICE Malware twice now and I don't know what I can do to fix it at this point.
  I have done system restores, I have used malware and Kickstart pro and a couple of other programs and it still comes back.
 Any fix I make only lasts about 24 hours or so.
 I know the problem is with my Windows Registry. A window will pop up asking me if I want to allow the program to make changes to my computer via the registry and clicking no only brings up the window again and again until I click yes. 
Shortly after that, the ICE malware has shown up both time.
 At this point, I am thinking the only thing to do is do a system reformat but I've been told even that might not work.
At least I have everything I really care about backed up on external hard drives (learned my lesson from Cryptowall) but I would really like the stupid thing off my computer for good.
  Any help I can get will be greatly appreciated, as I am at my wit's end.

Answer:Ice Malware keeps coming back

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/555446 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hi again,

I use 2000 professional at work, and have full administrator priveleges to my box.

I can set my profile to be either roaming or local, and for some time it was mistakenly set up as roaming.

While working via the roaming profile, I created a couple of folders on my desktop which will not go away. I delete them, and they re-appear when I log in again.

If I change my profile to local, I can delete them permanently. But as soon as I change back to roaming and log in again, they're back.

I'm not much of whiz at this network stuff, and wondered if there was a trick to get rid of these folders. I'm able to delete other things off of my desktop, but not these folders. It's very strange.

Thanks in advance!!

Dr. Michael
 

Answer:Folders that keep coming back...

The folders are on the server, you need the permissions on the server to delete them. If you don't intend on using the roaming profile at all any more, log on to the server as administrator, and remove your user folders there. That means under documents and settings on the server, you would delete Doc (if that's you) and all the folders below it will be deleted with it. If you just want to remove those two folders, expand Doc, click on desktop, and delete those folders. Then the roaming profile is still there, but those folders will be gone. Just make sure you didn't save anything to my documents you want to keep.
 

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Ive ran ad aware se personal and it seems to have cleared the istbar but then a internet page keeps on appearing and downloading in less then 10 seconds. can anyone help.

Answer:ISTBAR keeps on coming back

click hereSB click hereSpywareBlaster click herecws click hereA Some more which may help.

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One of the computers in the school library at work was full of spyware. I was able to remove most of it using Spybot and Adaware but it just keeps coming back. I downloaded HijackThis and removed a number of items but I don't dare remove any more. I'm posting the HijackThis log. There is an R1 item that I keep removing but it keeps returning. After a while some of the other items that I have previously removed come back too.
There is a whole list of junk in Favourites that don't show in Order Favourites and don't respond to right-clicking. I find the whole thing very frustrating and thought I'd turn the problem over to the experts at Tech Support Guy .

Logfile of HijackThis v1.99.1
Scan saved at 13:06:32, on 2005-10-17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program\Network Associates\Common Framework\FrameworkService.exe
C:\Program\Network Associates\VirusScan\Mcshield.exe
C:\Program\Network Associates\VirusScan\VsTskMgr.exe
C:\Program\Delade filer\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\Program\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
c:\program\intern~1\iexplore.exe
C:\P... Read more

Answer:Spyware keeps coming back

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AVG always finds like 200 infected objects and i cant get rid of them, here is my HijackThis Log>Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:11:16 PM, on 10/01/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20583)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Java\jre1.6.0\bin\jusched.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Windows Media Player\WMPNSCFG.exeC:... Read more

Answer:Spyware Keeps Coming Back

Hello stewy.23,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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Hi, I have completed steps 1 thru 6 of READ & RUN ME FIRST several times, but no luck so far. Virtumondo keeps coming back.

1) In normal mode, only MS Antispyware caught it.
2) Switched to safe mode with networking support:
- Ad Aware caught it and confirmed deletion.
- MS Antispyware caught it again and confirmed deletion.
3) Rebooted again to normal mode and Virtumondo is back.
4) Repeated 1 - 6 in safe mode again, but Virtumondo is back again.

This awvvt.dll file keeps coming up as a malware by MS Antispyware, but I'm afraid to delete it manually without some expert guidance.

Can you please help? I have only been able to retrieve the MS Antispyware log, which is listed first below and followed by the HJT log.

Thanks in advance for your help!!!


Edit by bjgarrick: Unrequested, Inline HJT & MSAS log removed!

 

Answer:Please help. Virumondo keeps coming back!

Download this trial version of Ewido Security Suite


Install ewido security suite
Launch ewido, there should be an icon on your desktop double-click it.
The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
After it completes the update, click the Scanner button

Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

Open up Ewido and do the following:


Click on Scanner
Then click Settings
Under What to Scan? Select Scan every file
Then click OK
Click on Complete System Scan and the scan will start.
Let the program scan the machine
While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

Once the scan has completed, there will be a button located on the bot... Read more

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HJT for Check up
Ran adaware, ms antispyware beta, can't get to housecall or install wincritical updates.
I have a cd with sp2 which I will try to update.

Logfile of HijackThis v1.99.1
Scan saved at 12:11:35 AM, on 9/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\System32\ZoneLabs\isafe.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:... Read more

Answer:Web Hijacker keeps coming back

Hi ucurl

Has this system been rebooted since you posted this Hijack log?

If so, please post a new log.
 

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Hello, I need help removing these annoying malwares. Using Malwarebyte, after multiple scanning, it keep coming back. Below is my hijack log, thanks so much.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:02:36 AM, on 1/14/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)Boot mode: NormalRunning processes:C:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\Program Files\Java\jre1.6.0_07\bin\jusched.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\CyberPower PowerPanel Persoa... Read more

Answer:Malwares Keep Coming Back

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed. Use the 'Add Reply' and add the new log to this thread. Also please explain your problem as fully as possible. Each little detail will help in getting your system cleaned up and functional again.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan: * Download DDS by sUBs from one of the following links. Save it to your desktop. DDS.com DDS.scr DDS.pif * Double click on the DDS icon, allow it t... Read more

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