Computer Support Forum

Norton Suite Problem

Question: Norton Suite Problem

I've never had a problem with Norton Suite until a couple of days ago when it prompted me to download the latest definitions (or whatever it was, I didn't pay as much attention as I should have), after downloading them and installing them, I cannot use my internet connection without shutting off my firewall. Anyone know what I have to do to have my security and internet access happily married again? Thanks ya'll.

More replies
Relevance 100%
Preferred Solution: Norton Suite Problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 63.14%

A friend of mine has not long bought a second hand system running Win98SE.Out of the blue he gets a long error message on start up that tells him Norton Antivirus has interfered with his attempted installation of Work Suite 2003.The error messagaes are C:\PROGRA"1\SYMANTEC\SYMEVNT.386 and C:\PROGRA"1\NORTON"1\NAVAP.VXD .I have tried the microsoft support site and it gives you the remedy to the problem but you need the Work Suite 2003 CD-ROM for it to work.Firstly he does not have the Work Suite 2003 CD-ROM , and also he doesn't have Norton AntiVirus installed. I had a look in the add/remove programs for any trace of Norton and it is there but it will not let you remove it, when you try it gives an invalid path message.Also it will not let him access the Internet , so what do we do ?PS To understand better what I amrefering to goto question 331086 on hhtp://support.microsoft.comAll help gratefully accepted as always.

Answer:Norton /Work Suite problem.

Try the uninstall tool click here

8 more replies
Relevance 63.14%

Have Norton Security Suite with my Comcast internet service. Had all of my log-ins and passwords saved - whenever I logged onto a site that require user id and password they would appear automatically. NOW they don't. I don't see how to turn that back on. Can anyone help me?

Answer:Norton Security Suite problem

Never mind - it's working now. ??

4 more replies
Relevance 56.99%

Hi All,
I have Zone Alarm Pro as my firewall, and Norton 2003 as my Anti virus. I probably should update my anti virus but was thinking about purchasing the Zone Alarm Security Suite and then add a spyware program. The one thing I do have trouble dealing with, using Zone Alarm Pro is that I use a VPN to login to my employer's client systems (different IPs depending on the client's sites). I can't have Zone Alarm Pro up and running when I login. I'm a bit of a newbie when it comes to firewalls and because I'm a contractor I do not receive much help from the employer so not sure if Norton Security Suite would be a little more user friendly when it comes to adding IPs that I login to.

Any opinions on ZA or Norton SS would be greatly appreciated, as well as any input with using VPN with firewalls.

Thanks in advance,

MB
 

Answer:Zone Alarm Security Suite or Norton Internet Security Suite

I woul keep Zone Alarm Pro. Was posted someplace thatwith Zone Alarm Security Suite so of the options of Zone Alarm Pro are not the same so that Zone Alarm Pro alone is better.

Here is a link. Bet it is something you need to setup up right.

http://forums.zonelabs.com/zonelabs
 

2 more replies
Relevance 53.3%

Need a new antivirus/security suite soon and see BB has the NAV 2009 for $20, or I could get the full NIS 2009 for $10 at a different site, but with $50 of rebates plus shipping.

Is the NIS 2009 worth it? I am very computer literate and know the difference between phising scams, website that you shouldn't download from, etc.

I hate nothing more than screwing around with rebates, but I will if the value is really there.

Anyone have experience with both of these?

Answer:Norton Antivirus 2009 or Norton Internet Security Suite 2009?

Neither is worth the $$$$$$$$. If you want to buy something go with AVG, NOD32, etc.

AVG also has a free version but whatever you do, don't buy Norton, others will agree

9 more replies
Relevance 52.07%

i have a 1 tb hdd that spins at 5400rpm.i perked up on hearing about new enhancemants to windows10 readyboost.i formatted a 32gb zip drive with nfat file system and got progressivelybetter results: using full scan i would ordinarily wait over 3 hours.using quick scan  4gb ready boost would take some 3 minutes instead of over 5 minutes. i configured 32 gb on the stick and was logged down.i tried  24 gb similar results................quick scan 4:17minutes             4gb..............................................................2:07minutes             2gb..............................................................1:50minutes             1gb...............................................................1:47minutes.now i'm dialed in and ran a full scan.............0:53:40minutes on my hdd                                                                                   &... Read more

More replies
Relevance 52.07%

I am trying to delete all files relating to Norton Internet Suite. I did it by removing it through the Control Panel. However, I noticed that not every file was removed. When trying to remove "C:\Program Files\Common Files\Symantec Shared\PIF\B8E1DD85-8582-4c61-B58F-2F227FCA9A08\Alerteng.dll" the following message pops up in a window: "Cannot delete AlertEng. Access is denied." Can anybody tell me why I cannot delete this file? I am using Windows XP. Thanks!
 

Answer:Norton Internet Suite

Go here and download the Norton Removal Tool. BEWARE: It will remove ALL Norton products from you computer. Be sure to read ALL the directions..."save your product key..." before you run the program.
 

1 more replies
Relevance 52.07%

I purchased a new computer a week ago. Since I am a Comcast subscriber I get Norton Suite for free. I've been running Norton for the last week.. Today I ran my weekly SuperantiSpyware scan and it detected 25 items. I have never had this amount detected before, it has always been one, two or none. Can anyone give me some thoughts on this?

rlight

Answer:NORTON SUITE IS IT ANY GOOD

That is surprising, as SAS never found anything on my computers since I started using Comodo Internet Security since it's first beta 2 years ago. I bought a new Windows7 machine 2 months ago so decided to download and run SAS, but nothing found after a full scan now.

Maybe you are keeping tracking cookies on your computer? If so you could prevent those if you are using Firefox, by setting it to delete cookies when it closes except for those you choose to allow.

If that is all SAS is finding I don't think you should blame Norton.

5 more replies
Relevance 51.66%

Finally moved to win7 but now my anti-virus doesn't work. Apparently comcast gives a freeby version of norton security suite. I never used that before and I wondered if there was anything wrong with it, and if it'd be enough protection for me and more importantly the downstairs computer, some people in this house will click on just about any shady link.
 

Answer:Freeby norton security suite?

Try this instead: http://www.microsoft.com/security_essentials/?mkt=en-us
 

20 more replies
Relevance 51.66%

I just upgraded to Win 10, from Win 7, I am really confused.
My Xfinity (Comcast) internet includes free Norton Security Suite and I believe Win 10 includes something like it. Should I continue using Norton Security suite or do I remove it?

Answer:Do I still use Xfinity Norton Security suite?

That really depends on you, whenever you like Norton or not, but generally Norton is quite heavy, especially on laptop.
If I had to choose, I would get rid of Norton and use Win Defender instead. Then again, it would be waste not to use it.

1 more replies
Relevance 51.66%

Trying to keep my laptop mean and lean since doing Windows 10 upgrade. Read that Windows Defender is better now. However, the latest version of Norton Norton Security Suite is available through Comcast, which is basically the 360 version. I just wondered if it's worth switching to Norton? I do have Malwarebytes Pro installed as well, and was going to add WinPatrol yet. I have a lifetime license to both. Thanks.
 

Answer:Comcast Norton Security Suite

I would go with Norton Security if that is an option.
 

4 more replies
Relevance 51.66%

Hi, I had problems with my computer starting after a Norton update restarted when I chose not to restart. I uninstalled Norton with the Norton Removal Tool. It has the same problem of not wanting to completely reboot without restoring the computer to an earlier date. I tried to reinstall Norton and it said it can't install it because there was one running already yet i removed it. Is there some way to stop the one they say is running so I can reinstall Norton Security.
chuck.
 

Answer:Norton Internet Security Suite

14 more replies
Relevance 51.66%

Hello, Friends! We have CA's Internet Security Suite on our desktop and laptop. We have had a nagging problem with our wireless printing. Simply put, my desktop works fine (WinXP Pro SP3) but my wife's laptop (Windows7) won't print wirelessly. We've determined that the CA suite is the culprit. And CA can't seem to get around it, they've tried. The CA Suite has been provided free thanks to our ISP, Time Warner Communications (RoadRunner). The CA suite sure does have a good antivirus and spamware capability, but it's a pain for Mom to have to hook up with a USB cable to print anything.Our printer is a Kodak 9250 all-in-one. Before that, we had a Lexmark AIO and it behaved the same. I thought that perhaps the wireless protocol that Kodak used might be newer or more robust than the 3-year-old Lexmark. No dice.So, we're going to bite the bullet and purchase a security suite that WILL work. I had Norton for years (before wireless printing) and wonder if anyone on the Forum has had any difficulty with wireless printing under Norton Internet Security?Hope that someone might have good information for us. Thanks for your help!Sandy GerliDurham NC

Answer:CA Internet Suite - Norton question

Maybe you need to adjust your firewall security settings.

2 more replies
Relevance 51.66%

I am not a computer expert...so i need help. We have different logins for our home laptop. My DH's login got infected with the security suite software. We have norton which is on so how did we get and how to I get rid of it. Thankfully knock on wood my account and the admin account didn't get hit with it. I am running Norton again and did check that live update was current. I was reading that you have to do a safemode run, but shouldn't Norton have gotten this or will it get it. Need help.

Answer:Security Suite Virus but have norton

Hello,Now that you have posted a topic here: http://www.bleepingcomputer.com/forums/t/340187/security-suite-tried-logs-stuck-in-safe-mode/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.Please be patient. It may take several ... Read more

1 more replies
Relevance 51.66%

Hello
I was attempting to image Windows 10 as a backup. I went to the Backup and Restore app in Control Panel to create the image. Windows would not complete the image stating that "a lock on the EFI partition could not be done. I suspected that Norton Security Suite I installed was interfering with creation of the image.
So I uninstalled Norton. I then attempted to create and I was successful. My suspecting Norton was just a wild guess. I have been aware that Norton over the years was said by many to cause problems with Windows. Does anyone have any idea why Norton caused my problems?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-6100T CPU @ 3.20GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 4
RAM: 8024 Mb
Graphics Card: Intel(R) HD Graphics 530, 1024 Mb
Hard Drives: C: Total - 926982 MB, Free - 867297 MB; D: Total - 17423 MB, Free - 1976 MB; G: Total - 476938 MB, Free - 364058 MB;
Motherboard: HP, 81B4
Antivirus: Windows Defender, Disabled
 

Answer:Windows 10 and Norton Security Suite

1. I am sorry that your post has not been replied to before

2. IMHO and I have posted it many times on this site, good as Norton maybe as an anti virus, it is installed in many different system locations, possibly more than many other AV programs

3. Another aspect of many third party antivirus programs and again, in my opinion Norton is included in this, is there incompatibility with Windows 10.
The AV company work extremely hard to try and ensure that their product is compatible and indeed it is usually so when installed. It appears to me that what then happens is that Windows issue an update which involves system changes to data in an area WHERE the AV has also installed some control method.
This is when the incompatibility occurs.

4. Windows 10 has a unique file system and many third party applications can cause havoc. This aspect of 10 is not limited to AV programs. Third party disc defraggers can also cause problems. In fact they can actually result in greater fragmentation.

5. Here is a post I recently made and then are many more
https://forums.techguy.org/threads/...alling-norton-antivirus.1178941/#post-9299555

6. Finally if you bought Norton from their site as a download be aware that there has been strong criticism of their automatic renewal policy. If you provided card details UNLESS you opted OUT you agreed to automatic renewal and I believe that your credit/debit card will be debited at renewal time. YOU may wish to check

See here
http://buy-static.norton.co... Read more

1 more replies
Relevance 51.66%

I just upgraded to Win 10, from Win 7, I am really confused.
My Xfinity (Comcast) internet includes free Norton Security Suite and I believe Win 10 includes something like it. Should I continue using Norton Security suite or do I remove it?

Answer:Do I still use Xfinity Norton Security suite?

That really depends on you, whenever you like Norton or not, but generally Norton is quite heavy, especially on laptop.
If I had to choose, I would get rid of Norton and use Win Defender instead. Then again, it would be waste not to use it.

1 more replies
Relevance 51.66%

I am a comcast customer and they offer Norton security suite for free. I am using Kaspersky now but when that expires, I thought about this free Norton download.

My only fear is that comcast tweaked it to spy on users even easier than they already do
 

Answer:Does anyone use the comcast norton security suite?

You can use http://us.norton.com/ps/loem/EN/Facebook/index.html (free)
 

2 more replies
Relevance 51.66%

Hey all! This is Crespo here. I've decided to renew my soon-to-be-out-of-date Norton anti-virus with the whole suite. Can someone give me walk-through installation directions on how to instal it? I'm told at work it can be a bit daunting for newbies like myself. Thanks. C.

Answer:norton internet security suite

load the cd, follow the on screen instructions and opt for default settings if asked, should be as easy as any other software any probs post back.

1 more replies
Relevance 51.25%

Hi, I Noticed when I started my computer that the Norton icon was missing from my taskbar. Also the desktop Icon will not open the program. Does anyone have any ideas about how to open it and get my taskbar Icon back. Thanks,
chuck.
 

Answer:Solved: Opening Norton Security Suite

11 more replies
Relevance 51.25%

I have no clue on whats going on other than it just began to happen when i did a system update on my compaq laptop it wont let me install nore uninstall for some reason it would be very helpful if anyone can help me with this error so i can install my norton security suite. thanks
Problem signature:
Problem Event Name: APPCRASH
Application Name: InstStub.exe
Application Version: 5.2.2.3
Application Timestamp: 4d952d69
Fault Module Name: prodcbk.dll
Fault Module Version: 18.7.2.3
Fault Module Timestamp: 4fd13ded
Exception Code: c0000005

Answer:norton security suite appcrash instub.exe

Let's start by trying this :
1. go to start and type "cmd" right click and Open up with admin....
2. type sfc/scannow
3. If it finds errors, restart the computer and repeat steps 1 and 2 about 3 more times. (With reboots in between each)
Please provide feedback with how this goes, so we can try further solutions if the problem still exists.

EDIT : IF you want to remove norton use the attached tool. If you do remove norton i highly suggest using MSE as your new antivirus. MSE : http://windows.microsoft.com/en-US/w...ity-essentials
It is low resourced, highly effective, and free. I use it on multiple pc's. Not to mention over time i have found that norton does like to cause some BSOD's, and errors like the ones your being troubled with.

4 more replies
Relevance 51.25%

I have been using Avast for several years and it has generally been good for me. It has missed a few things which I have ultimately fixed through the support of this website, and it does slow my system down at times, but for the price I can't beat it.

Anyway, my internet provider has recently offered up Norton Security Suite for free as a benefit to its customers. My question is are there any benefits to switching? I would appreciate any feedback from anyone with experiences with the two, or just some honest opinions. Thanks

Answer:Avast versus Norton Security Suite

Norton was the product of 2009 for detection rates (av-comparatives tests etc..), it is light as avast and they claim they have advanced technologies. I believe you wouldn't go wrong if you choose norton.

6 more replies
Relevance 51.25%

What is a very good system suite to do it all, virus , spyware and utilities. In the utilities part I need something that will clean up hard drive, defrag, clean up registery. I here all kinds of horror stoires about Norton and McAfee and some on Kerpersky. Right now I using Norton trial that came with computer, 50 days left. I don't like it. Any suggestions on something that is very good and not a resource hog.

Answer:system suite...ie norton, mcafee, karpersky

I'd go for NOD 32 Antivirus or even better the entire security suite from ESET.

Personally I chose BIT DEFENDER INTERNET SECURITY for one year license, but I'll be buying the NOD32 suite pretty soon.

One alternative - light on system resources is the Avira Premium suite. Quite good too.

5 more replies
Relevance 51.25%

Will someone give me their opinion of Norton Internet Security Suite? 2011?
 

Answer:Solved: Norton Internet security Suite.

12 more replies
Relevance 51.25%

Today, I had a laptop that failed to complete live update. A chat to norton support was connected quickly. In the end, I was told that with the norton security suite update to 4.3; that for live update to run, that computer needs to be associated with a DMZ.Product Name: Norton Security SuiteVersion: 4.3.0.5Serial Number: 123Media SKU: 20999865Current SKU: 20999865Family SKU: 0000000End Point ID: {11FF74F0-9B11-11DF-B554-000E35613068}OEM Partner Name: 123Vendor Name: ComcastI explained to him that I had 3 computers, and only this one wasn't updating. He said "each" computer is unique, and some must be associated with a DMZ. So, I checked the other laptops, desktops, and sure enough they wouldn't complete a live update either. My question:- anyone experienced a problem running live updates on norton security suite?- is it typical to require a DMZ (open to the internet connection) for any purpose other than gaming or videoconferencing?dwEdit: Moved topic from XP to the more appropriate forum. ~ Animal

Answer:Norton Security Suite 4.3 requires a DMZ to update?

Product Name: Norton Security SuiteVersion: 123Vendor Name: ComcastPlease note that the version of Norton security installed by Comcast is a Variation on the normal program -At this time there are many people with complaints against this version of Nortons program from Comcast -It is sold / pushed along with Comcast internet , and there has been proof that other Antivirus programs do work better (even free programs)-I have reset several computers off Comcast Norton and they improve greatly -Thank you -

5 more replies
Relevance 51.25%

Norton has been disabled with a red X next over the icon, when I try to open it, there's a message that says the service has been cancelled, would I like to purchase a new package?; Constant Guard will not open; the firewall was turned off (but I just turned it back on); webpages might function normally, but may freeze for no apparent reason. Thanks in advance, your help is greatly appreciated!

DDS (Ver_2012-11-07.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by user at 10:47:41 on 2012-11-11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1272 [GMT -5:00]
.
AV: Norton Security Suite *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *Disabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe
C:\Program Files�... Read more

Answer:Norton Suite hijacked & hanging webpages

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

7 more replies
Relevance 51.25%

Can anyone tell me how the McAfee Security Suite, offered free to me by my cable company's high speed internet service, compares to my Norton Antivirus and Webroot Spysweeper packages I currently use, and used with my dial-up?
Thanks...
 

Answer:McAfee Security Suite vs. Norton/Spysweeper

6 more replies
Relevance 51.25%

Norton Internet Suite (Firewall Question)

Another question, this time regarding the firewall included with my new Norton Internet suite installation. How exactly does it work? In the past I used Zone Alarm FREE which I liked very much (but for some odd reason, a popup said that I could not continue with the Norton installation until Zone Alarm firewall was removed - bummer!) Anyway, while using the Zone Alarm firewall; it used to warn me any time a program or program installation file tried to access the internet and then it showed a pop-up which gave me the option as to whether or not to "allow" this. Thus far the included Norton firewall has been oddly missing in action; (apparently running silently in the background?) in that I have not received a single warning in 4-5 days of use, since I first installed it?

How exactly does this Norton firewall program get the attention of the user when a program .exe wants access the web? Does it "trust" certain programs or does it have to be "enabled" to work. Another question is: The Zone Alarm program kept a list (in the options section) of program installation .exe's as well as entirely installed programs which had previously asked for access to the internet. This was a particularly handy feature for me to utilize because I test freeware and shareware programs as a hobby and the list could be categorized alphabetically, by time of installation, by permissions granted and stored there. If I in... Read more

Answer:Norton Internet Suite (Firewall Question)

Here is a link to the Norton Forum for NIS; they would be better able to answer your questions.

http://community.norton.com/t5/Norton-Internet-Security-Norton/bd-p/nis_feedback
 

2 more replies
Relevance 51.25%

Hi, I have a question about using Norton System Works 2004- Im looking for a good utility suite and have been reading alot of negative reviews about System Works, especially with XP. Is it worth using, or am I setting myself up for more trouble by installing it?
Thanks for your feedback!
 

Answer:Norton System Works? Which is the best utility suite?

12 more replies
Relevance 51.25%

Good morning all!

I'm a few weeks into Windows 10. I uninstalled Norton Security Suite (free from Comcast) to install the upgrade.
Windows Defender is doing its thing (I'm sure), but now I'm looking for thoughts on these two AV programs that are both available free to me.

What's your preference? Thoughts .... comments?

Thanks to all who read this and those who also reply.

Best,
/jdU

More replies
Relevance 51.25%

Decided to download a free trial of Norton 360, ver.3.0 much touted security suite as had had such bad luck recently with anti-malwares. This 'solution' would cost $80 if I decided to buy it, but I figured at least it would clean up my machine. So I'm on the page where you type in your personal information, including credit card nos., ect. I'm a good typist, and typed all in correctly. When I clicked on submit, got a message saying I'd done some entry(field) wrong. Redid it, got another message saying something wasn't filled in that I had filled in; redid that; got another message saying something else needed to be done or was in error when I had done it correctly. This incorrect message came up seven times before I decided that if Norton couldn't even get the page with my payment information correct, maybe they weren't my best choice. So I gave it up or I'd still be cycling around trying to enter my payment information. I saw alot of positive things about them on trusted net sites, but negatives too.
Sheena
 

Answer:Funny story about Norton security suite

It really happened, domluc. Believe I have found some choices with much lighter footprint and still effective. Norton 360 was rated high by PC mag and it said it was light on resources and I was frustrated after the Avira thing and needed to get back on the net but not without protection, hence my decision based on fear and inexperience.
Thanks for the tips, will check out Comodo. Would like to run more than one security program, but have found, as its been said on this site, that they do fight with each other, and in my limited experience, even with xp.
Sheena
 

1 more replies
Relevance 51.25%

Good morning all!

I'm a few weeks into Windows 10. I uninstalled Norton Security Suite (free from Comcast) to install the upgrade.
Windows Defender is doing its thing (I'm sure), but now I'm looking for thoughts on these two AV programs that are both available free to me.

What's your preference? Thoughts .... comments?

Thanks to all who read this and those who also reply.

Best,
/jdU

Answer:Windows Defender vs. Norton Security Suite

AV-Comparatives Comparatives Reviews - AV-Comparatives

Test antivirus software for Windows 10 - October 2015 | AV-TEST

Norton Security Suite definitively offers more features than WD, in terms of protection.
Even when talking about detection, WD always scores as the worst AV from all known brands.
As far as I know, Norton is somewhat resources heavy, but if it runs fine on your laptop then go for it.

4 more replies
Relevance 51.25%

i installed norton security suite.after installation no icon was in my taskbar to access the suite

Answer:no icons to access norton security suite

I believe Norton Security Suite is based on Norton 360, customised for Comcast subscribers. A Windows restart may fix the problem. If not, contact Comcast.

3 more replies
Relevance 51.25%

Hi guys,
 
       Been having problems with my laptop running Vista Home premium svc pack2.
      
       One day, a month ago, Norton was not updating properly. Upon the next boot-up windows would not start and I was forced to restart in safe mode with a system restore. This was successful but Norton Security Suite was still not updating properly.
     Since then, on a few occasions, I have attempted to uninstall Norton without success thru the program uninstaler. Norton is unresponsive. I even got the Norton rep. to do a remote deletion of all registry files of Norton. But they all returned after the reboot of my PC because windows would not open and I had to start-up thru system restore. 
 
    Since then my yahoo email been hacked and spam sent to the contacts of my address book.  
 
I know I got something but I don't know what.. Can anyone take a stab at what I might need to do?
 
Thanks,
BrianMod Edit: Moved topic from Vista to a more appropriate forum. ~bloopie

Answer:Unable to uninstall Norton Security Suite

Hello  slacker35 Run the Norton Removal ToolRestart your PC Now if you have no AV please install Avira Antivir, it's free MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

5 more replies
Relevance 51.25%

Because of a problem I have to remove and reinstall Norton Security. Does the Norton removal tool have to be used. Can I just remove from Add/Remove programs?:confused
 

Answer:Norton Internet security Suite, Removal.

Is there any reason you want to avoid using the removal tool?
I've used NRT countless times the last couple of years, on a variety of norton products, and NRT did the job every time.
 

14 more replies
Relevance 50.43%

I have a business account with Comcast, Is the Norton business suite they provide good enough or should I be running something else with it?
 

Answer:comcast- Norton bussiness suite with constant guard

15 more replies
Relevance 50.43%

First of all, I'd like to thank Cheeseball81, Cookiegal, and Rollin' Rog for helping me with my malware problem. I've been thinking of uninstalling Norton suite from my PC and replacing it either the 90 day trial of Windows Live OneCare (another suite) or AVG free and the ZoneAlarm firewall. What are your suggestions? Oh, and I found another problem. The undeletable "xerox" folder containing another "nwwia" folder is back. Every, single time I boot it returns, even when I boot to safemode and ran Killbox on it! Any suggestions about that?
 

Answer:Solved: Norton Security Suite VS Live OneCare...

14 more replies
Relevance 50.43%

New PC: HP 6223 Window 7 Home Pre.I know to use Remove Programs but don't I want one of those removal tools dedicated to removing any and all associated Norton applications they force on you with a new PC?  I want to replace it with one of your freeware a/v's you suggest.  Thanx

Answer:Norton Securty Suite and advertising trial removal.

Your post does not make sense!!If you want to replace Norton with another Anti-virus then you need to use the Norton Removal Software.http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_USThen download another anti-virus. I use Avast.

8 more replies
Relevance 50.43%

Hi there,

You guys have always been amazing in the past, and here I am again with problems. (Which is really weird as I have not really been using my laptop for ages - I've been using my tablet.) Anyway, I don't know when this occurred, and I know you need to know that. I'm sorry. I can tell you that at first I thought it was a system issue since I hadn't been online much, so I did a system restore back to 12/19/2013. It didn't fix the problem, and it was then that I realized it was highly likely a virus of some sort.

I'm attaching the logs as requested.

For the MalwareBytes program, please be advised that it would not let me update the program or definitions (even after following the alternate link shown in the instructions).

For the Hitman Pro program, please be advised that even though I was using the internet, the scan wouldn't begin because it said it was awaiting internet connection. So, I followed the scanning procedure given for people with no internet connection, even though I did have it. I can only assume the virus was blocking it in that manner.

I have IObit on my system as well, and it hasn't been able to update for a long time (again, I'm sorry for not knowing exactly how long), stating it was unable to connect to the server due to no internet connection. (But again, I was able to connect and utilize the internet.)

Essentially I am unable to use or update any anti-virus program. My compu... Read more

Answer:Norton Security Suite Errors, No updates to AV Programs

I am not seeing any signs of malware in those logs at all. I suggest that you post about this in the software forum.


If you are not having any other malware problems, it is time to do our final steps:
We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.


After doing the above, you should work thru the below link:
How to Protect yourself from malware!
 

3 more replies
Relevance 50.43%

I have 3 Win 7 computers on a Home Network, I also have a 1 Gig WD My Book Essentials USB hard drive.
I would like to Backup all 3 on the one Hard Drive. The Norton Security Suite scan does not show the HD on the network.

More replies
Relevance 50.43%

Hello, my name is Jay. I had some trouble lately with the Svchost.exe process. It was using excessive amounts of my CPU. I do not exactly know what stopped it from using all of my CPU, but it stopped. As an attempt to fix it, I stopped the proccess for automatic updates from starting when I boot my computer. I haven't used automatic updates in months. Yesterday I was trying to upgrade my Windows Media Play to version 11. It said there was an error and the reason for the error was Advpack.dll. I guess that has something to do with the TEMP folder. I went to my C: drive and created a folder called TEMP. After I did that, I was able to install the new software for Windows Media Player. After I used the automatic updates (It installed 70+ new things) I found out that when the process for my Norton Security Suite starts (ccSvcHst.exe) it makes my computer reboot. Apon booting, My screen flashes black then after about.. 10 seconds I get this message -

"Windows has recovered from a serious error"



^The above is a picture of the error report^


If anyone could help me I would really appreciate it. It's been driving me crazy.


Thank you , Jay
 

Answer:Computer reboot after starting Norton Security Suite

The error code in the jpg. is 0x8E and they are almost always caused by hardware but sometimes can be caused by drivers. So...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.
 

6 more replies
Relevance 50.43%

HelloI recently changed my internet connection from DSL to Cable internet. The DSL had its own security suite and now the cable one has one of its own so I uninstalled the DSL one and put in the cable one. The one for the cable internet is Norton Security Suite, so shortly after I installed it I noticed that every time I go on my browser (Firefox) it keeps popping up a Norton messages saying it has just blocked an attack on my computer. I would look at the details of the message and it would say the attack would be from a website that was a bunch of random numbers and letters that was different every message. I ignored it at first but then decided to check it out and I first ran the virus scan and it picked up 3 things which I had the program deal with but it didn't fix the pop ups and then my computer started running extremely slow. I have Malwarebytes' Anti-Malware from some problems my sisters computer had in the past and I ran that and it found nothing. So I looked around on the internet and someone was suggesting to us the free scan at PandaSecurity.com. So I did that and it returned a few files that it said were torjan viruses. I couldn't just delete them cause it wouldn't let me. So I wrote them down and went into safe mode and then ran my normal virus scan to see if it could find them like that but it didn't. So I just searched out the files that panda had told me and deleted them while running safe mode. Thinking that would have got rid of it I tu... Read more

Answer:Norton Security Suite pop ups saying and attack on my computer has just been blocked

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

2 more replies
Relevance 50.43%

I recently bought a Fujitsu-Siemens PC with Norton InternetSuite pre-installed. I have tried on two occasions to update the ELL files. every time I access Norton to scan my PC and I see a report saying my library is still dated Nov 2005.When I access the Symantec folder on my C drive I can see 2 ELL folders dated last week and yesterday alongside the one for Nov 2005.THe question I need to be answered is how do I get these files into my library (they are not zipped files).joncuk

More replies
Relevance 50.02%

For the past two weeks norton has not been able to remove or tell me where a little nasty problem, boot.pihar, is located on my computer. I tried removing it myself, but was unsuccessful. I hope I can finally remove it with some help.Norton:
Resolved Threats:
No risks have been resolved
Unresolved Threats:
Boot.Pihar
 Type: Master Boot Record
 Risk: High (High Stealth, High Removal, High Performance, High Privacy)  
 Categories: Virus
 Status: Remove Failed
 -----------
 1 System Action
Drive 0x80 - Infected
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 6.0.2900.2180  BrowserJavaVersion: 1.6.0_20
Run by Compaq_Owner at 14:50:40 on 2013-06-15
Microsoft Windows XP Home Edition  5.1.2600.2.1252.1.1033.18.1982.875 [GMT -4:00]
.
.
============== Running Processes ================
.
C:\Program Files\Tablet\Pen\Pen_TouchService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Tablet\Pen\Pen_TouchUser.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Documents and Settings\All Users\Application Data\Skype\Toolba... Read more

Answer:Norton Security Suite failure to remove boot.pihar

Hello Ovary I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", t... Read more

17 more replies
Relevance 50.02%

I can't believe I'm the only one in the world that this happening to.Comcast has just begun converting its customers out of McAfee and into Norton Security Suite.  I ran the conversion on 2 desktops, a laptop and a netbook.  The respective operating systems were:  XP Pro, Vista Small Business, and XP Home.  All 4 are experiencing the same problem.  The Norton installation has knocked out Windows Explorer functionality.  Trying to do simple file movements, or even simple deletes, stops and recycles Windows Explorer.  That Norton Security Suite is the culprit has been confirmed by uninstalling Norton Security Suite.  The problem goes away.  Re-install:  the problem returns.Does anyone have any experience with this type of thing, or have any suggestions on how Windows Explorer functionality can be retained in a system protected with Norton Security Suite?

Answer:Conversion to Norton Security Suite Causes Windows Explorer to Crash

Check Add/Remove programs. Is McAfee still listed? If so, remove it.

14 more replies
Relevance 50.02%

Hello, I'm new here. I just clean installed Windows 10 and am wondering what AV to use. I've used avast! free for the last 3 years (windows 7 and 8), but now that I'm on a new sparkly clean OS, I've decided to reevaluate and survey the field for cheap or preferably free options. Panda , Avast, Avira, BitDefender, etc.

It seems to me, from what I've read, the most balanced in terms of zero day and general protection (online or off) is Avast (talking about across the board protection, heuristics/behavior/signtatures/yada yada, avast just got HIPS too). Comcast offers Norton for free though, a full security suite. Norton is never mentioned as a top contender nowadays. However, how does it compare to avast free? Thanks folks!
 

Answer:AVAST Free Antivirus 2015‎ vs Norton Security Suite

Hello welcome to MT

I 'd pick Avast free, I'm used to its settings... and with hardened mode can protect more effective. Its been a while since I used Norton. It was pretty good when I used it.

It depends on if you want a change or go with what you know... but both are light and decent choices.
 

13 more replies
Relevance 49.61%

hello, i am having a problem where norton security suite keeps popping up with blocked intrusion attempts, this happens quite a few times an hr and didnt start untill norton defended an attack on my pc which said was blocked and ive ran virus scans by norton, avg, malware bytes, and even ran norton power eraser which all come up with nothing found. but when the attempt is block by norton i get this notification.
 
Category: Intrusion Prevention
Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description
9/16/2015 4:34:49 PM,High,An intrusion attempt by www.nice-doggy.xyz was blocked.,Blocked,No Action Required,"Malicious Site: Malicious Web Site, Domain, or URL (1)",No Action Required,No Action Required,"www.nice-doggy.xyz (205.185.216.10, 80)",www.nice-doggy.xyz/run/Updater.exe,"FLUFFY-PC (192.168.1.2, 49686)",www.nice-doggy.xyz (205.185.216.10),"TCP, www-http"
Network traffic from <b>www.nice-doggy.xyz/run/Updater.exe</b> matches the signature of a known attack.  The attack was resulted from \DEVICE\HARDDISKVOLUME2\WINDOWS\SYSTEM32\SVCHOST.EXE.  To stop being notified for this type of traffic, in the <b>Actions</b> panel, click <b>Stop Notifying Me</b>. 
 
 
 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-09-2015
Ran by Fluffy (administrator) on FLUFFY-PC (16-0... Read more

Answer:norton security suite keeps blocking intrusion attemps by www.nice-doggy.xyz

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

(AVG Secure Search) C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.8.0\ToolbarUpdater.exe
() C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.8.0\loggingserver.exe
() C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
HKLM-x32\...\Run: [vProt] => C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe [2567568 2015-08-16] ()
HKU\S-1-5-18\...\RunOnce: [SpUninstallDeleteDir] => rmdir /s /q "\SearchProtect"
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
SearchScopes: HKLM -> DefaultScope value is missing
SearchScopes: HKLM-x32 -> DefaultScope value is missing
SearchScopes: HKU\S-1-5-21-2928357148-1517338026-1247021013-1000 -> DefaultScope {95B7759C-8C7F-4BF1-B163-73684A933233} URL = hxxps://mysearch.avg.com/search?cid={45D15483-6D75-4E89-8048-A26B3E811003}&mid=23eb7e27d469491182869a6e1848e210-f2699af3877e5bc466b930c5d25a245e0522497d&lang=en&ds=hk018&coid=avgtbdishk&... Read more

4 more replies
Relevance 49.61%

Hi, Ive signed up to be a member here and saw the post by on valair , Sep 16 2015 05:51 PM with regards to the norton security suite
 
 
ive tried downloading both AdwCleaner by Xplode and Malwarebytes Anti-Rootkit but both didnt seem to remove the malware.. can the malware team please assist me? im very new and just downloaded the frst and did a run with it. Ive attached the two files below.. 

Answer:norton security suite keeps blocking intrusion attemps by www.nice-doggy.xyz Sta

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file. 
start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [] => [X]
HKU\S-1-5-18\...\Run: [] => [X]
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => No File
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MediaRing Talk.lnk [2013-07-27]
ShortcutTarget: MediaRing Talk.lnk -> C:\Program Files\MediaRing\MediaRing Talk\mrtalk.exe (No File)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MediaRing Talk.lnk [2013-07-27]
ShortcutTarget: MediaRing Talk.lnk -> C:\Program Files\MediaRing\MediaRing Talk\mrtalk.exe (No File)
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
BHO: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files\Norton 360\Engine\21.7.0.11\IPS\IPSBHO.DLL No File
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_19-win... Read more

5 more replies
Relevance 49.61%

Hi Folks;
I saw someone post a similar topic on this and I was hoping that somebody could help me out. 
 
It looks like I have an instance of "Nice-Doggy" (?) on my system. I've tried the usual Malwarebytes, AdWare, Spyhunter and RogueKiller. Norton Secuity Suite doesn't find anything either.
 
Norton firewall is running and stops the program "Updater.exe" from accessing the internet. The virus tries to connect every 10 minutes. 

I've run FRST64.exe and I am attaching the requested files. Any assistance would be greatly appreciated.
Thanks!

Answer:Norton security suite blocking intrusion attemps by www.nice-doggy.xyz

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Remove these programs in bold using the Add/Remove Programs applet.Freemake Audio Converter version 1.1.3 (HKLM-x32\...\Freemake Audio Converter_is1) (Version: 1.1.3 - Ellora Assets Corporation)Freemake Video Converter version 4.1.6 (HKLM-x32\...\Freemake Video Converter_is1) (Version: 4.1.6 - Ellora Assets Corporation)Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.7.4 - Ellora Assets Corporation)Press the windows key + r on your keyboard at the same time. This will open the RUN BOX.Type Notepad and and click the OK key.Please copy the entire contents of the code box below to the a new file.

start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

HKU\S-1-5-19\Control Panel\Desktop\\SCRNSAVE.EXE ->
HKU\S-1-5-20\Control Panel\Desktop\\SCRNSAVE.EXE ->
HKU\S-1-5-21-809160671-391717539-2055838567-1000\...A8F59079A8D5}\localserver32: <==== ATTENTION
HKU\S-1-5-18\Control Panel\Desktop\\SCRNSAVE.EXE ->
Handler: WSAllMyTubechrome - {0A0C95CF-A116-4C74 - No File
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Rick\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.2.464\_p... Read more

4 more replies
Relevance 48.79%

Issue: Norton Security Suite blocking edits in Win Photo Gallery (Win Vista 32 bit) - unresolved by Norton support tech

Norton Security Suite is blocking a ""heuristic virus"" which in the most recent incident is labeled as file "a&j\appdata\local\temp\~pi193a.tmp" and in 23 instances over 3 days was referenced by Norton as "~pi(individual number).tmp (bloodhound.Exploit.13) .

Despite working with a Norton tech via live chat and remote desktop, the same error is occuring where Norton is blocking me from saving edits in my Windows Photo Gallery.

All of these blocking actions happen while I am attempting to edit/save a photo in Windows Picture Gallery.

Prior to May 3rd I was able to use Picture Gallery without issue. Since working with the Norton tech I succeeded in saving two edits, then BLAM! Norton pops up a notice that Auto-Protect blocked a heuristic virus. As before I contacted Norton, when I try to save an edit (or delete a photo) in Windows Picture Gallery, the Gallery shows a message that "changes cannot be saved..." so the normal automatic save of an edit or deletion in Windows Picture Gallery is prohibited from working.

Yes, I have checked all the administrative options for each file and photo. There is no property issue here.

I went on live chat with a Norton tech last night and he asked permission to connect remotely. I watched as he checked EVERYTHING and I gave permission to remove 3 progr... Read more

Answer:Issue: Norton Security Suite blocking edits in Win Photo Gallery (Win Vista 32 bit)

Re: Issue: Norton Security Suite blocking edits in Win Photo Gallery (Win Vista 32 bi

One possible workaround that springs to mind is to turn off Norton's scanning on saving/writing files when you're using that photo editor, just allow it to scan on opening/reading. Make sure you turn it back on when you're back to browsing the 'net.

Have you tried using another editor (Paint, for example) to see if the symptoms are the same?
 

8 more replies
Relevance 44.69%

I have a person who fears his computer has been compromised, and he's using the "Norton Business Class" (his words, google told me it was Norton Business Suite) software to protect his system. Over the phone, he was able to tell me the firewall detected traffic to his computer after he thought he'd shut it off and gone to work.

I've never used the product, and I'm not finding documentation on how to use the software when I search the net. (I'm finding lots about the service, and standard information about what it includes, features, etc to sell the service. But no particular help documents or user guides.) Does anyone know how to pull the firewall logs from the software so he can send them to me for review?

More replies
Relevance 44.69%

I currently have the Norton product installed on my system. The subscription will run out in about a week. Time Warner offeres the EZ Armour suite at no charge for customers. Is there any major technical or quality reasons to not switch to the EZ Armour?

Also, if I do switch, are there any suggestions for fully removing the Norton Product? I have heard that this can be somewhat difficult.

Thanks
 

Answer:Norton Internet Security vs. EZ Armour Security Suite

7 more replies
Relevance 43.87%

Hi, I'm new to internet security systems so please bear with me as I explain, Which is considered the better choice Norton Security Suite or CA Security Center? Can I have both on my computer? Also I clicked on the link for "Antimalware, And Antispyware Resources" and I am wondering should I add some of these applications in addition to the Norton & or the CA:
- Spyware & Malware Removal Utilities
- Spyware Protection Programs
- Online/Virus Scanners
- Malware/Virus Specific Cleaners or References
- Spyware Removal Tools
- Tools to help prevent Spyware
Or are these types of applications all a part of the Norton & or the CA.
Any help will be greatly, greatly appreciated.
Thank you.

Answer:Which Is Better Norton Security Suite or CA Security Center?

You ask a common question for which you will receive varying opinions and recommendations. There is no universal "one size fits all" solution that works for everyone and there is no best anti-virus. Please see Choosing an Anti-Virus Program.Before to read the note why using more than one anti-virus program is not advisable.After reading that, scroll up to the first topic posting and read Best Practices for Safe Computing - Prevention.

2 more replies
Relevance 43.87%

Trying to sort through some problems on my father-in-laws pc running 2000 professional and I am visiting and here only once a year. Three Norton issues:

Norton Internet Security 2006 shows a trojan horse C:\WINNT\system32\delttsul.exe
It says access denied and can't delete it. I have read up on it on the Norton site and I am going to make a registry backup and then follow Norton's instructions to get rid of it.
Any problem/suggestions concerning me doing this?

Norton also gets a message during live update. : security update 1 of 1 failed LU1801.
Is this related to the trojan horse or another issue? All other updates seem to be ok and virus definitions are up to date.

When I run system scan and then tick full system scan, the scan is short and only scans 676 files and it used to scan thousands so I know this is wrong...what is up?,,trojan horse again?

Any suggestions appreciated.

To site administrator, sorry, I previously posted this in the all other software forum by mistake so I re-posted it here.
 

Answer:trojan horse found by Norton/failed update LU1801/scan problem Norton

16 more replies
Relevance 42.64%

I installed microsoft suite 2000 on my new pc which is running xp. The installation went fine; however, I do not have the codes to make word, etc. work. I tried to uninstall suite 2000; however, I get errors every time and it will not uninstall all the way. It is currently in add/delete programs section but it will just not uninstall all the way. What I am attempting to do is add suite 2002 to my xp. When I try and install the suite 2002, it says "installing suite 2000" and then it messes up and I get some more errors stating its unable to install it. I found the program that uninstalls suite 2000; however, it does not work with the xp operating system. Is there any way I can manually remove suite 2000 and all of its contents so I can install suite 2002? I hope someone can help me with this. Thank you very much. (Email removed by Moderator.)
 

Answer:Removing suite 2000 and installing suite 2002

Hi, Airbag. I removed your email address 'cause you'll likely end up getting spam. There is software out there that searches the web for email-like strings... If you want to put your email on the web, you might try something like me-at-isp-com, so it's not recognized as an email string.

Anyway...

This is a task and a half. Start by going into Windows Explorer and deleting all Office stuff; probably C:\program files\microsoft office.

Then you need to delete it from the registry. Hit Start-Run and type regedit and hit enter.

Delete the 9.0 folder:

hkey_current_user\software\microsoft\office\9.0

If you have any other numbers, like 8.0 or 10.0, delete them too.

Close ALL programs. Hit Start-Run and type %temp% and hit enter. Delete all the files in there. If you have Windows 2000, there may be some folders you cannot delete, and that's okay. If it says there's hidden files, delete them too.

Try the install of XP.
 

3 more replies
Relevance 41.41%
Question: pc suite problem

there was a problem with downloading soni ericisson pc suite on windows vista it was causing me all kinds of problems with my soni ericisson k510i mobile no one could help me at soni ericisson but i have sorted out this problem i saw people who were experiencing same problem the software is not compatable with my phone on windows vista i have removed pc suite of my pc and i am no longer getting any error messages appearing on my screen hope this helps those out there with the same problem.

More replies
Relevance 41.41%

Hello,I was having trouble with my computer restarting itself every few hours and I assumed this was because I was using an evaluation copy of windows 7 that had expired. I purchased windows 7 but hadnt got round to updating it.I little warnjing dialogue box (not standard window appearance) would appear but before I could read anything it said it dissappeared and my computer reset itself.Since upgrading to my new Windows 7 it has not restarted itself but the same warning box comes up and it reads:"The power button configuration has been altered. You are no longer able to enter Al Suite by pushing the power button. To enable the power button for Al Suite again, clikc the icon in the bottom right of the screen to enable this function."I have no idea what Al Suite is and there is no icon in the bottom right that suggests it is running.Thanks

Answer:Problem with "Al Suite"?

It sounds as though it is an Asus rapid share program which may have been pre loaded, can you see it in BIOS and disable it.Sorry no other ideas.

1 more replies
Relevance 41%

I have a problem with transferring music fron cd to phone . When I click transfer music icon I recieve a error report like this : Audio Manager 5.0 has encountered a problem and needs to close. We are sorry for the inconvenience.Does anyone have any ideas what I should do ?

Answer:Nokia PC Suite 6.6 problem

try ripping the cd to media player, than transfer the files from my music

3 more replies
Relevance 41%

I got rid of all my " Security suite" problems....I think. Have attached my HJT log if anyone can help.
 

More replies
Relevance 41%

Hey, I installed w7 professional x64 recently but Nokia PC suite won't read my phone (3600 slide), it was installed normally but whenever i try to connect the phone the program won't read any connections although the windows can read it and works well as a data storage,
I use a USB cable to connect the phone.

any ideas?

Answer:Problem with Nokia PC Suite

PC Suite has some compatibility issues with Win7. Use Nokia Ovi Suite instead. Download it here.

Kari

2 more replies
Relevance 41%

Hi, everybody.

I've got a big problem with my office suite
I'd like to install office suite 2010 on my computer, but when I start the application; office suite don't begin... how can I install this on my pc ?

If someone have a solution, can you help me please ??

Thank you in advance.

Answer:problem with the office suite

Wow, this could be a million different things. Does your CD/DVD drive show up in "My Computer"? If so, explore the disk and find the setup.exe. Then install it manually. Also make sure that you're running as an administrator. Hope this helps.

7 more replies
Relevance 41%

I use Win XP pro and ever since I made up the computer I have had a problem with it failing to shut down, it reboots every time, I have learnt to live with this as the problem cannot be resolved. However I recently installed the latest Nokia PC Suite and that particular problem dissappeared, (strange) but in its place it brought a new one in that it takes ages for the computer to shut down. I have since uninstalled it and now it shuts down at its usual pace but reboots as before.Any ideas, incidentally the Nokia cable driver is still installed, should I remove this as well?

Answer:Nokia PC suite problem

If I were you, I would unistall PC suite, and the cable driver, then download the nokia cleaning toolclick here then download latest version of pc suite and install.click hereThis comes with cable driver etc included in the software.Hope this helps. It worked for me and my N80...otherwise could be a software conflict with something else on you PC.

2 more replies
Relevance 41%

Hey,My Nokia PC suite has been running fine since installed on the pc, it worked on all users names. But couple of days ago it jus stopped working, so i did a clean re-installation, but this time it only works on my user name and no one elses. The error i get on the other user names, " PC suite did not find any connection type...."I don't get that error on my username, can any one help.

More replies
Relevance 41%

A friend of mine has asked me to help her with her Mcafee installation. She has a section on this I believe entitled Privacy and since upgrading to IE7 she has had a message pop up on start-up informing her that this section is not working properly. I have rolled back her computer to IE6 but the message now persists. Does the Mcafee disc include a repair option? Can one remove and reinstall just that part of the Mcafee suite?Anyone else experienced this problem?

Answer:McAfee Suite Problem following IE7

Have you tried installing McAfee again after you have IE7 already installed ?Think i would run Ccleaner after install to get rid of all the bits,then install again

10 more replies
Relevance 41%

i have this for my photos but its saving ads that i come across as i surf.anything that has a photo in iti have windows me and this is a photo suite 95 program .works great except for this problemthank youfemme

Answer:photo suite problem

Photo suite 95! what is the full product name of the software?

6 more replies
Relevance 41%

I have Zone Alarms Security Suite, and like most security suites (if not all), I don't understand what all the jargon means.My problem is: on some websites, when I click on an image or link where it is supposed to open to a larger view in a new window, all I get is the ping noise as it is blocked.I want to know what area of my security settings I need to go into change so's I can click on the image to see it enlarged. I have tried playing about with enabling cookies, and even momentarily switching off my firewall (scary stuff and I shouldn't do it, I know)Can someone help me in as jargonless a way as possible. Thanks, Sassie

Answer:Problem with security suite

click here

10 more replies
Relevance 41%

I keep geting a error code 1904.Module C:\program files\ Common files\ PC Suite\ Datalayer \ Dl2dasms.Dll Failed to registerHresult - 2147024770 when downloading.How do i Fix this Problem.

Answer:Nokia PC Suite Problem

Don't know if this will help but it says it can help with troubleshooting click here

1 more replies
Relevance 40.59%

I have the Zone Alarms Suite (Firewall, Anti-Virus, etc) installed onto my two computers and I have encountered a baffling and potentially dangerous problem.

Zone Alarms phones home periodically to check for and download updates for my Anti-Virus subscriptions and for the last three days I have been getting an error message whenever Zone Alarms phones home. The message says something like: "Unable to resolve server" and the update attempt fails.

At first I thought this was a problem confined to my desktop computer and maybe my ISP but I am using my laptop at a friend's house and I just tried to get the updates and got the exact same message.

Does anyone know if Zone Alarms is having any problems or issues? The older my virus files get the greater the risk to me and everyone else who uses Zone Alarms.

Thanks to all and have a good and safe Holiday.
 

Answer:Problem w/ Zone Alarms Suite

Hi, I'm in the UK(different server?) and Zone Alarm seems to be updating & running daily at the moment on PC & laptop (at the moment anyway!)

Good luck as you try to trace & solve the problem...

Richard
 

1 more replies
Relevance 40.59%

I have been using Photo Suite 4.0 on my pc (OS Windows ME) for several years and this has recently started happening:  I can't open the program. When I click on the icon from my desktop, instead of opening the program, the 'Internet Options' dialogue box opens. Same thing happens when I try to open the program from START>Run.... and also when I try to open from the program folder. 'Internet Options' box opens every time!  I've uninstalled/reinstalled Photo Suite but still the same problem.  This is only happening with this one particular program.   I hope someone can point me in the right direction. Sorry if this is posted in the wrong forum category.Thanks in advance!

Answer:Problem opening Photo Suite! Please Help!

Here's a suggestion you can try...Uninstall PhotoSuite again.  But this time, use CCleaner (without Yahoo! toolbar) to clean out your temp files and rogue registry keys (with the Issues feature) before reinstalling it.  The incorrect settings may be stored in the registry.Does this make any difference?

9 more replies
Relevance 40.59%

Hello, I'm not sure how descriptive I'm suppose to be but I'll try my best to get my point across without making my post too long. A couple hours ago I came back from dinner and found several pop ups on my screen about this "Security Suite." I couldn't run firefox and trying to shut down the "SS" through task manager wasn't working either. The program seems to block anything from opening by saying it is infected. I figured I'd try using a restore point from last week and found that the program was blocking that as well. So I decided to use my laptop to find some kind of solution. I came up with this particular website and have been following this guide: http://www.bleepingcomputer.com/virus-remo...-security-suiteEverything worked out as it should have until step nine. The rkill runs and a black screen pops up filled with white text saying "The system cannot find the path specified." over and over. Then a notepad opens up that says:This log file is located at C:\rkill.log.Please post this only if requested by the person helping you. Otherwise you can close this log when you wish.Services Stopped:Processes terminated by Rkill or while it was running: Rkill completed on 09/06/2010 at 19:08:54I've typed it just as it's on the screen. I'm just not sure if rkill worked. I decided to go on and finish up the rest of the guide and I was able to install Malwarebytes. It is currently scanning the pc and has found 3 o... Read more

Answer:Security Suite Problem on Desktop

Hello. Please post that MBAM log when dome.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard t... Read more

7 more replies
Relevance 40.59%

Hi all! I'm working on an old laptop "Acer Aspire 3680 " He said that it was just slow. So the first thing I did was fun MBAM and found 25 PUP's. "Find the log file in the zip". I removed all it found and ran it again and came up clean. He had no AV installed. I did a general cleanup and defrag. I downloaded Avast and started the install and got this"Note The Thumbnail" That got me by surprise as MBAM came up clean. The Windows Protection Suite program does not start up at all.


Here are the speccs:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) M CPU 520 @ 1.60GHz, x86 Family 6 Model 15 Stepping 6
Processor Count: 1
RAM: 1014 Mb
Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
Hard Drives: C: Total - 114470 MB, Free - 99217 MB;
Motherboard: Acer, Inc., Prespa1
Antivirus: Windows Protection Suite, Updated: Yes, On-Demand Scanner: Enabled

Note "Windows Protection Suite" as the AV! But I cant find it. Help Please.
 

More replies
Relevance 40.59%

I found only one other posting that related to my problem. He had all the same problems as me which was:

"My operating system is Microsoft Windows XP Home.

Getting my internet service installed by Verizon has been a hassle. I thought I was in the process of activating my account yesterday, but something went wrong. I apparently cleared everything up with Verizon, but as a result of the partial activation process I went through, I downloaded Verizon Internet Security Suite (VISS). But halfway through downloading it, there was an error, and so I don't think it was completely downloaded.

Now that I must go through the whole activation process again next week, I have been trying to remove everything I downloaded. But when I tried using "Add or Remove Programs" to remove Verizon Internet Security Suite (hereafter VISS), I was informed that I had to reboot first. Well, I rebooted my computer, and tried again. But again I was told I had to reboot first. So I tried deleting the entire Verizon folder on my hard drive, but it wouldn't let me, saying: "Cannot delete AVCntxtR.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently is use."

Furthermore, I cannot open "My Computer" on my desktop, nor can I click on "My Network Places" in the Start menu. When I do, I receive this message: "Cannot start this program, because the required component 'C:\Program Files\Veriz... Read more

Answer:Problem with Verizon Internet Suite

Hello ladyt89. Have you tried addremove 4goodit will remove anything I'm not sure but you maybe able to get it on trial.
http://www.4developers.com/addremove/
 

2 more replies
Relevance 40.59%

One of the components of this program "easy photo print" was not working correctly so I uninstalled the Creativity suite completely but everytime I tried to install it again it was telling me that "the same version of Easy Photo Print is already installed and only new or modified files will be installed, do you want to continue" I click on yes and a small box pops up saying Exit setup 113. I have scanned the PC for this and there is no trace of it anywhere. Does anyone have an idea or do you think there is a corrupt file somewhere. I have run registry scan but it did not make any difference.Many thanks

More replies
Relevance 40.59%

I have the AV Security Suite Virus and am using Windows XP.
I was finally able to download malwarebytes using an alternative link. As I tried to run it, an Error: 0 window appeared. However, the malwarebytes screen still popped up and allowed me to run a scan.
I then clicked on 'Remove Selected Items.' Malwarebytes removed most infected items but requested that I restart my computer to complete the process. Am I supposed to restart in Safe Mode? I tried restarting in both safe and normal modes, and nothing happened.
I know the virus is still there because when I attempt to re-download Malwarebytes (renaming the exe file to something random) I get more error windows saying Error: Enumerate 2; 3.

Any ideas? Thanks!

More replies
Relevance 40.59%

I have a client who recently transitioned to G-Suite (Google Apps for Non-Profits, specifically). Their registrar is bluehost.com

Since then, their email is only working spottily from what they can tell. I have many clients who have G-Suite, and so i checked their configuration against other clients. The configuration for this domain is generally correct. They have Google's 5 MX records. However, when i run a DNS report on them at dnsstuff.com, i get this (less relevant information omitted)

ns1.bluehost.com. | 162.88.60.37
ns2.bluehost.com. | 162.88.61.37
162.88.60.37 has aspmx.l.google.com. | 74.220.199.6 listed.
162.88.60.37 has alt1.aspmx.l.google.com. | 74.220.199.6 listed.
162.88.60.37 has alt2.aspmx.l.google.com. | 74.220.199.6 listed.
162.88.60.37 has alt3.aspmx.l.google.com. | 74.220.199.6 listed.
162.88.60.37 has alt4.aspmx.l.google.com. | 74.220.199.6 listed.
162.88.61.37 has aspmx.l.google.com. | 74.220.199.6 listed.
162.88.61.37 has alt1.aspmx.l.google.com. | 74.220.199.6 listed.
162.88.61.37 has alt2.aspmx.l.google.com. | 74.220.199.6 listed.
162.88.61.37 has alt3.aspmx.l.google.com. | 74.220.199.6 listed.
162.88.61.37 has alt4.aspmx.l.google.com. | 74.220.199.6 listed.

74.220.199.6 | failed message send with: failed cx open with: failed socket connect with: Operation now in progress
74.220.199.6 | failed message send with: failed cx open with: failed socket connect with: Operation now in progress
74.220.199.6 | failed message send with: failed cx open ... Read more

More replies
Relevance 40.59%

I am getting a registry related error when trying to install CA Secuity Suite. I've attached the screen shot with the error I am getting.

I had McAfee installed, deinstalled it first and ran a clean up tools that was recommended, but still can't install CA.

Help!
Norma
 

More replies
Relevance 40.18%

I was advised by a moderator to create the following Logs: DDS, Attach and ark, to help with an on going problem I have. I will list below (in bold) what I've done so far and post the Logs with this topic.A few months back my PC was infected by Security Suite, I followed the instructions for Its removal on BC. At first it was gone, then my browser started redirecting me to pages I didn't ask for or even open. So I kept on using MalwareBytes and rkill to remove it. It was during one of these removals that I noticed rkill wasn't running the way it should, instead of taking time like the instructions said it was, it was over quickly and a message poped up saying:"This log file is located at C:\rkill.log. Please post this only if requested to by the person helping you. Otherwise you can close this log when you wish. Ran as User on 13/08/2010 at 17:39:08. Processes terminated by Rkill or while it was running: C:\Documents and Settings\User\Desktop\rkill.comRkill completed on 13/08/2010 at 17:39:11. "I'm not sure if that is normal or not. But this week Security Suite came back again.This week my PC started having problems with loading. As soon as it comes on it freezes and then starts saying IE8, Java and other programmes have failed and need to close. It also displays "You are Low on Virtual Memory" message, but I'm not as over 90% of the disk is free space. Because of these problems the PC stays frozen. I pressed &q... Read more

Answer:I have a problem with Security Suite, Its removal and the browser.

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other... Read more

19 more replies
Relevance 40.18%

hello all, i have a se w700i mobile and i used to connect it to my pc via usa cable when i was on xp and it used to work fine but for some reason am not able to install se pc suite for w700i on windows 7.. whenever i run the installer i get the error failed to load resource. when i checked on microsoft site about this problem, its mentioned that, that pc suite isnt compatible so i tried running it in xp and vista compatibility mode but still kept getting the same failed to load resource problem. does anybody know how to get my w700i synced with my pc? and by am using 64 bit win 7. thanks

Answer:Sony ericsson w700i pc suite problem

  
Quote: Originally Posted by picalojack


hello all, i have a se w700i mobile and i used to connect it to my pc via usa cable when i was on xp and it used to work fine but for some reason am not able to install se pc suite for w700i on windows 7.. whenever i run the installer i get the error failed to load resource. when i checked on microsoft site about this problem, its mentioned that, that pc suite isnt compatible so i tried running it in xp and vista compatibility mode but still kept getting the same failed to load resource problem. does anybody know how to get my w700i synced with my pc? and by am using 64 bit win 7. thanks


Have you tried XP mode? You have Windows 7 Ultimate which includes Windows XP virtualization for problems just like this. Download Windows XP Mode

4 more replies
Relevance 40.18%

It's annoying me and how to get rid of this.....i cannot open my applications and listen to my musics!! cause of the security suite center!! any tips to remove this programs??

Answer:Problem AV Security Suite alert on my system!

Your computer is infected and "AV Security Suite" IS the virus!

http://www.precisesecurity.com/rogue/av-security-suite/

1 more replies
Relevance 40.18%

I have transfered all my MS Works suite files Word, Spreadsheet & DBase files to my new machine which now has works suite 2005.The problem is, when I go to open say a spreadsheet it comes up with a box saying it can not read the document because its read only. So click on ok and the spreadsheet opens but you are them told to SAVE AS (to save the ducument) Can someone confirm if this is a problem and I have to go and open all my older s.sheet docs to convert them to a newer format.Word files are fine.

Answer:New MS Works Suite 05 & problem opening Files

just need to know if this is normal when opening older Works docs in the newer version.

5 more replies
Relevance 40.18%

I have always synchronised my Nokia 7210 with MS Outlook,contacts and calendar using Nokia PC Suite 5.1 by infra red port. Since upgrading to Office 2003, when I try to do this, a box always comes up saying "failed to open Outlook" Operating system in XP Home.Any suggestions?

Answer:Problem with Nokia PC Suite and Offoce 2003

from Nokia that their software is not compatible with Office 2003 and they have no plans to re write it!

1 more replies
Relevance 40.18%

after i installed it, it started blocking pictures on the web..all i get are red X's instead of pictures..how can i fix it?
 

More replies
Relevance 40.18%

This may be a little complicated, so bear with me.A few months back my PC was infected by Security Suite, I followed the instructions for Its removal on BC. At first it was gone, then my browser started redirecting me to pages I didn't ask for or even open. So I kept on using MalwareBytes and rkill to remove it. It was during one of these removals that I noticed rkill wasn't running the way it should, instead of taking time like the instructions said it was, it was over quickly and a message poped up saying:"This log file is located at C:\rkill.log. Please post this only if requested to by the person helping you. Otherwise you can close this log when you wish. Ran as User on 13/08/2010 at 17:39:08. Processes terminated by Rkill or while it was running: C:\Documents and Settings\User\Desktop\rkill.comRkill completed on 13/08/2010 at 17:39:11. "I'm not sure if that is normal or not. But this week Security Suite came back again.This week my PC started having problems with loading. As soon as it comes on it freezes and then starts saying IE8, Java and other programmes have failed and need to close. It also displays "You are Low on Virtual Memory" message, but I'm not as over 90% of the disk is free space. Because of these problems the PC stays frozen. I pressed "reset" in Internet Options to try and fix the problem, that didn't work. When I boot in safe mode though, IE8 and other programmes work fine. Als... Read more

Answer:I have a problem with Security Suite, Its removal and the browser.

Hello,Please follow the instructions in ==>This Guide<== starting at Step 6.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Orange Blossom

3 more replies
Relevance 40.18%

Hey all,

Got infected with Antivirus Suite recently, used malwarebytes (in safe mode) which found and removed several infected files, then said that a restart was necessary to completely remove the infections. Upon restart, Local Area Connection is stuck on "acquiring IP address" and never connects.

Booted up with Ubuntu Live CD and was able to connect to internet, so the problem is definitely virus-related.

Any ideas? Thanks in advance...

Answer:Internet problem after removing antivirus suite

try this page: http://www.bleepingcomputer.com/virus-remo...antivirus-suite

7 more replies
Relevance 40.18%

Hi,   I have Vista and I got the virus when I went to the MLB.com website, at least that's whenmy computer when carzy. I got the blue screen of death 2 times , once almost immediately and then a second time whe I restarted the computer, not knowing what I had yet. I got the basci security suite main screen telling me I had tons of virues, which i figured out fairly quickly it was a scam virus. I went to Bleeping computer and several other forums and site in safe mode and on my laptop, to get some answers. Everyone says that you need to go into the Internet options and turn on the proxy settings, but with me it's the opposite. My proxy settings were checked and when checked I cannot access the Internet. when I uncheck them I can get online no problem. Also, in Safe mode, I am still getting redirected to other sites (which I somehow got a couple of weeks ago and can't seem to get rid of), but also when I first signed on in safe mode I opened up the help for IE8. Now whenever I do anything in safe mode, like open IE, or even trying to open RKill.com, the window for that exact hlep pops up, every time. I cannot run rkill as it closes and reports after 1 second. On the bleeping computer site they say to keep clicking until  it cathes, but I have clicked it over 200 times and nothing will stay open to run. I have run malware in safde  mode, and hijack this, trojen removal, AVG, and done everything I can from every forum I can find. My problen... Read more

Answer:I have a very different problem with Security Suite virus removal, need help

Scratch this question......I actually had read a forum wrong and I didn't have a different problem, especially with the proxy button in the LAN settings under connection in internet options. Not a big deal, but wanted to clear that up.I actually got rid of the Security suite virus by following the soft sailor directions and doing a few other things I saw on this forum, deleting some things from the registry like Tkbell and the proxy with 127.0.0.1=xxxx it was not the exact number most forums list in the xxxx area, but I knew it was bad. I googled every odd looking registry entry from hijack this and found good quality answers for each entry. Deleting the bad ones worked for me. This was much easier than I expected when combining information from this site and bleeping computer and soft sailor. All these guy and gals are great for what they post to help, I thank them all I managed to do this a strange way but it worked and my system is holding nicely now. I think I cleaned everything on my computer, but in the end it was worth it, good luck to all

2 more replies
Relevance 40.18%

ComboFix 10-06-07.03 - mungo_test1 06/07/2010 22:29:31.1.2 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.469 [GMT -4:00]Running from: c:\documents and settings\mungo_test1\Desktop\ComboFix.exeAV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\documents and settings\ebergofsky\Local Settings\Application Data\syssvc.exe.((((((((((((((((((((((((( Files Created from 2010-05-08 to 2010-06-08 ))))))))))))))))))))))))))))))).2010-06-07 21:52 . 2010-06-07 21:52 -------- d-----w- c:\documents and settings\ebergofsky\Application Data\Malwarebytes2010-06-07 21:29 . 2010-06-07 21:29 -------- d-----w- c:\documents and settings\mungo_test1\Application Data\Malwarebytes2010-06-07 21:29 . 2010-04-29 19:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys2010-06-07 21:29 . 2010-06-07 21:29 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware2010-06-07 21:29 . 2010-06-07 21:29 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes2010-06-07 21:29 . 2010-04-29 19:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys2010-06-07 05:43 . 2010-06-07 05:43 -------- d-----w- c:\documen... Read more

Answer:combofix log with AV Security suite the main problem

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

2 more replies
Relevance 40.18%

Dear All,

Pls help me run Acronis Disk Director Suite 10 for Windows 7, this is error :

"Program Compatibility Assistant [Main Instruction] This program is blocked due to compatibility issues [Expanded Information] Acronis Disk Director 10 is incompatible with this version of Windows. For more information, contact Acronis"
Everybody, any solution about this problem ^^

Thanks so much, Best Regards,

Answer:Problem about Acronis Disk Director Suite 10

Hello 4rumktl.

Since Windows 7 is aware of this incompatibility, I believe you should not try to use this application. It might mess up your hard disks.

However, if you want to force the use of it, you could try running it in compatibility mode

2 more replies
Relevance 40.18%

Out of nowhere we have security suite trying to scan the computer. It won't allow us to view any web pages when we open IExplorer. It takes us directly to the security suite page. We can't open the "add or remove programs" from control panel to get rid of anything. It allows limited access to the c: drive. We can't download anything and norton is being useless. It won't allow us to open any programs to even remove programs

Answer:ive done a search and cant find the same problem were having with security suite... please help

Hello and welcome. Let's try it this way... Reboot into Safe Mode with Networking How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after running rkill ... Read more

1 more replies
Relevance 40.18%

Hello again techguys and techgirls! You helped me rally much when I had any problems, so here I come for more help if avaliable

So, my problem is, that I'm running on Windows 2000 OS and to install the SE PC Suite for my SE W910i mobile phone I need to have Win XP installed. My computer is old and would be to slow to work on Windows XP. But I really need the SE PC Suite for connecting my phone to my PC. I need it for making flash themes (XS++) and so on, and when I connect my phone, it's being detected but not operable because the drivers for it are in the SE W910i PC Suite. So my question is: Is there a way to install those drivers or connect my phone so that my computer and XS++ detects it without the need of installing Win XP or/and PC Suite?

I hope that in few days I will see some good answers. Looking forward and thnx for reading.

SG01
 

More replies
Relevance 40.18%

I just bought Solution Suite for our school lab.
I can see the source machine I need to clone the image from.
Then the Wizard asks me to select the Image Name, I Browse, click on Image, then New, and New Item.
I Browse, then choose the default Windows 2000 Image File, type in a name (eg. win.gho) and click Open.
The Problem: Under Status, it says "No Such File". I have tried creating a new Image folder everywhere, including in the Ghost ap folder, but "No Such File" keeps coming up. I've also tried many different names for the new image - still "No Such File".

I am using Windows 2000 service pack 4 clients with static IP's, and Windows 2000 server.

Any help I can get is appreciated. Thanks.
 

Answer:Symantec Ghost Solution Suite 1.1 Problem

You could try posting your question here

GSS Forum
 

1 more replies
Relevance 40.18%

installed security suite on 20th feb 2006 and now having problems getting into my inbox for email in tiscaliit comes up with error on page above the start icon and when i click in this the error is:-'document.getElementByld(...)' is null or not an objecti uninstalled and reinstalled mcafee and have narrowed it down to the privacy service which i have uninstalled and now seems to work but is running slowly within the tiscali site can anybody help or has anyone incurred the same problemsmany thanks

More replies
Relevance 40.18%

Hi, I have installed Nero Smart Start which has installed Nero Media Suite on my laptop. Now i cant get any volume through Windows media player 11 or the Nero Media player. I have check all the volume setings on both media player are up and not muted but still cant get sound.

The volume on the laptop is fine as I still get volume when using Image mixer 1.5 which I use to make films from my camcorder. I have no other media players installed.

Any ideas?
ps This is actually my mothers laptop which she installed Nero on. I dont know wether the is an option to make Nero the default player and some setting to be made during installation which could have caused this problem.

Any help appreciated, thanks
 

More replies