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Keyboard problems with Toshiba Satellite A300

Question: Keyboard problems with Toshiba Satellite A300

i have a Toshiba A300 satellite laptop . it is only a year old ,the problems i
face r as follows nt
when i type ,the cursor moves to the starting point of the line automatically.
also when i hit backspace button the cursor moves to the start of the line .
also when i select file or folder in the desktop,the file being opened is always the 1st file (at left top corner ) in the desktop,it is same when files in folders r selected ..
also when i on my laptop ,before the os starts loading a loud beeping sound is produced and after a while the os resumes loading
i do also have some scrolling problems ,when i scroll down it doesn't work and sticks to the upper side.
what should i do ...?
i really cud use some help...?

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Preferred Solution: Keyboard problems with Toshiba Satellite A300

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Keyboard problems with Toshiba Satellite A300

Does an external Keyboard work properly?

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This question relates to a Toshiba Satellite Pro C660-1UX Laptop running Windows 7 Home Premium Service Pack 1.

Some of the onboard keys (E, T, U, I, O, A, B, N, together with the Enter key) fail to register. All of the other keys tested so far appear to register normally.

When connecting an external USB keyboard, all keys function properly. However, when using either the onboard keyboard or the external USB keyboard, it is necessary to hold down whatever key is selected for approx 2-3 seconds in order for its character to register. This makes typing incredibly slow and is understandably unacceptable.

I've checked device manager looking for errors, but am unable to find any. The driver for the keyboard is listed as installed and working properly, and driver update says that the latest version is in already in use.

I have also scanned for viruses using Malware Bytes and Spybot, and also with the laptops own pre-installed antivirus software. All of the full system scans return a no threat found message.

I have read that the keyboards on these machines are prone to failure, which could answer why only certain onboard keys function. The fact that all keys on the external USB keyboard work would seem to confirm this. However, the fact that both onboard and external keyboard is affected by the same slow keypress might also suggest a bios problem - but as this laptop is several years old and has been working perfectly, why would bios suddenly cause this problem.

I hav... Read more

Answer:Toshiba Satellite Pro C660 - Keyboard Problems

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Hi there this is my first post would like to say hi. I have 7 installed on my desktop and Im loving it so far. I wish it were the same for my laptop though..

Its a Toshiba A300 (model PSAG4C-05U01C) it came pre-loaded with vista 64 and did not come with any driver/or refresh cd whatsoever.

I would like to do a clean install of 7, but im not sure if I'll have driver issues with this hardware. I cant seem to find anything specifically for 7, can someone point me to the right direction pls?

Also theres seems to be the odd time ill run into the odd app that only runs on 32bit. Would you guys recommend using a 32bit version? or is it better to stick with 64 w/ this laptop?


Answer:Toshiba Satellite A300

A quick look at your system specs: I would say it should run Windows 7 just fine. I would go with 64bit that is the wave of the future. Many 32bit older applications will run on Windows 7 x64, however there are some that just don't work.

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Hi, my friend has bought a Toshiba satellite Pro A300-28R after going into Pc World. Ithas 4gb of Ram, a 320gb hard Drive and Vista 'Biz' (Business?) and and XP DVD, delivered for 695. Am i right to suspect he paid over the odds for this? I've had a little search and it would seem that he has but i would appreciate other people's opinion...!

Answer:Toshiba Satellite Pro A300-28R for £695?

Looking around he might have got it for about 10-20 cheaper, here's a few retailer pricesclick here ...alB

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hi guys i would just like to ask some advice i've been offered the chance of a laptop but before i part with the cash i'd like some opinions on the laptop 1st TOSHIBA SATELLITE A300 1MCIntel(r)core(tm)2 duo cpu T5800 @2.00GHz 2.00GHzRAM: 2940system type : 32-bit o/s windows vista so is it a good laptop ??????


That depends on the cost and also on how you wish to use the laptop. The RAM seems ok, I think the most that a 32bit system will recognise is about 3.25gb or RAM.

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My laptop Toshiba A300 stops when appears "microsoft coorporation" as well as in safe mode.
It can start with the backup DVD but it stops after one minute and either it blocks the laptop or reboot

Then impossible to access to windows vista By cons with a DVD of PARAGON RESCUE 2014 it loads well the DVD.
What to do ? Can be flasher the bios?
Thanks in advance for your advice

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Hi all
I have a toshiba sattelite pro a300-1dz laptop model no: psag1e-oofoo4en
which got infected with a virus which is all fixed now however the computer is not functioning properly and i wish to do a fresh install of windows.
I have my xp sp2 disc on cd, i have backed up all data on the laptop and ready to go. I have studied how to install xp and i have done it for real on my pc.
So i should'nt have a problem should I?
well i was confident of this when i began but when i run the wxp cd it loads all its stuff and i select the option to install wxp then you should goto the screen where you format the hdd but it politely informs me:

Set up did not find ant hard disk drives installed on your computer.

Make sure any HDD are powered on and properly connected to your computer, and any hard disk related hardware configuration is correct. this may involve running a manafacturer supplied diagnostic or setup program.

set up cannot continue press f3 to goto i mean quit setup

when i press f3 windows loads up.
Please help

Answer:Re install wxp on a toshiba satellite pro a300-1dz

Installing XP on a SATA drive requires an additional step:

However, Most newer BIOS allow an Alternate method for SATA . . Go into the bios and check the "Sata Operation" setting,

change it to "Raid Autodetect/ATA if it is not already. Now try to install XP ( could be IDE Mode, Compatibility Mode or Legacy Mode - different BIOS use different terms )

some will say IDE instead of ATA)

If there are no such settings you'll need to slipstream the sata drivers on the XP CD, follow the instructions in this guide :

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I took apart my old laptop and this first pictured "power cable" bike. I cannot figure out where it connects. I put the laptop back together and it works fine. Does anyone know where this cord could connect to?

Answer:Toshiba Satellite A300 repair

Was it connected to anything before? Looks like it has something to do with the fan - possibly speed regulator.

Sent from my HTC One

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Good afternoon.

I have a Toshiba Satellite A300-276 and I need to format the laptop with a usb pen or external cd / dvd usb. Is it possible to boot through a usb device on this laptop?
I can not format the laptop with usb devices, my bios appears as follows: HD, FDD, CD / DVD, LAN and USB

Regards, thank you

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Hi people,

I have a question concerning the Toshiba Satellite A300-129;
I would like to install Windows XP on it (due to stability problems with Vista) but when I enter the Windows XP setup I get the message that Windows Setup could not find any HDD's installed on this computer, even though the BIOS tells me there is one installed. Do I need a HDD-driver to install Windows XP on this machine?

thanks in advance!


Answer:Re: Toshiba Satellite A300-129 : installing Windows XP


I guess, you should integrate sata drivers:

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I have Toshiba Satellite A300 model, The original OS came with it is Vista 32-bit. I have recently upgraded the Laptop to be Windows 7 Ultimate.

I have downloaded all the applicable programs associated with Windows 7 32-bit, until now all have worked perfectly smooth... However I have searched for the Toshiba Disc creator and have found none in the download page of Toshiba.

This is the link I use: E_RSL_DRIVERS

If someone could help me out in this and redirect me to the download page of Toshiba Disc creator (For Windows 7 32-bit). would be appreciated


Answer:Satellite A300 Toshiba Disc Creator (for Win 7 ?)

The Toshiba Recovery disk Creator is available only in connection with the original Toshiba image.
You cannot download this tool.

Check also this thread:

It's about the same theme...

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I have an A300-1MO.
Can I use any Toshiba recovery disk \?
Or is there like a specific one for my A300-1MO?

I'm like a total noob....
Somebody pls help...!

Answer:Re: Satellite A300-1MO - Can I use any Toshiba recovery disk?

No, you cannot use any Recovery disk? you have to use the recovery disk designed for this notebook model.
The point is that recovery disk contains a image. Image is a package which contains OS and Toshiba drivers?
If you would use another recovery disk then the image would be installed with not compatible drivers and this could lead to further problems?

Every new Toshiba notebook provides a Toshiba Recovery Disk creator tool. This tool can create a recovery disk?

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Reformatted hard drive and loaded xp from usb stick as dvd drive would not read windows cd. How do I load drivers as dvd drive still wont read cd and cant connect to internet to download drivers?

Answer:Solved: Toshiba Satellite A300 has no drivers

If you can find the driver for the ethernet controller, and can then get online, the other drivers will be easier to deal with. Toshiba's website is notorious for its uselessness in driver downloads so it's easier to go to the ethernet adapter's Properties in Device Manager and click the Details tab. You should be looking at the Hardware ID which will have four characters showing after VEN for Vendor and another four after DEV for device.

Note those down and go to and input the DEV code into the second of the two input boxes then hit Enter. The VEN code you have will appear in column three so you'll then know who made it and have a link to their site where you can download the right driver.


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I recently bought a Toshiba A300-16c but have been unable to find it on the Toshiba website.

I am trying to look to extend the 1 year warranty and there is an offer on at the moment to extend the Toshiba 1 year warranty on a variety of models but the A300-16c isnt listed and doesnt even exist on this website.

Can anyone help?

Answer:Re: Cannot find Satellite A300-16c on Toshiba website


Satellite A300-16C seems to belongs to the PSAJ4E series?
It?s definitely a Toshiba European model and as far as I?m not mistaken this unit were delivered in Italy?

May I ask you how did you try to register the warranty???

In your case I would recommend visiting the Toshiba European support page: -> Support & Download -> Standard Warranty

Check it out!

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I have Toshiba Satellite A300-1MW with BIOS 3.5 version. Can I make upgrade it to 1.7 version which i will download from Toshiba site?
Whay i want to do this?
Because I have a lot of problems with this notebook. For example:

1) Slow system loading on Compatibility mode
2) When I will set AHCI mode and install SATA drivers then loading is faster but I have problems with Critical Error

I don't know what to do :/ Maybe I have bad drivers (it is not possible because all drivers are from Toshiba site) or maybe I didn't install some drivers (there are a lot of drivers on Toshiba site, I didn't download and install all of them)

Can someone write the list of drivers which i need to install?

Thanks in advane and have a nice day.


Answer:BIOS Upgrade on Toshiba Satellite A300-1MW

Hello Tralla

As I can see you have already posted one thread with the same question and I am wondering you ask the same again.

You have these ?problems? because you didn?t install WXP properly. If you want to have well preinstalled WXP and use it with full speed use AHCI settings in BIOS and load WXP with all SATA drivers.
After doing this notebook will run fast, you will not have problems and BIOS update must not be done at all.
This theme is discussed very often on this forum and please take a little bit time and check this forum about WXP installation using SATA driver.


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Hi, my Toshiba Satellite A300 has No network connections available. It works of and on and I don't know what the problem is. The wifi works fine on my phone and girlfriends laptop

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I have a TOSHIBA SATELLITE A300-1MM laptop, with a Pentium Dual Core T3200 2.0GHZ processor.
It was overheating and shutting itself down. The temperatures before I cleaned it were (at full usage) about 99-100C
After cleaning it, it goes up to 85C under full usage.
Is it normal? It seems way too hot for me.

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Hey guys,
I've searched the forums a little to find a solution to my problem.
Having not found anything that seems to be the fix, i'm here - with my first post.

I've been looking at a friends Toshiba Satellite A300, that wont power on.
It was working fine until he purchased a new charger - a universal one.
He took the model number into the shop and was told this charger would do the job.
He told me the tip was hard to get into the charger port, he had to use force.

Since then, it hasn't powered on. He told me the charge lights were coming on, but nothing else.

I have the same model laptop as him, so we tried with my charger, my battery, still nothing.

I've taken the laptop completely apart. Re-seated everything. Still nothing.

What i noticed was that with the battery in, and my charger, when i left it charging for a while and tried to power on, it waited maybe a minute then the fan and power on lights came on for maybe 5 seconds then it died again.

Another thing i've noticed is that when it's charging with the battery in, the quick play lights near the power button work. I can press them without the laptop being on and they turn on/off except the media light, it stays on if turned on.

The only thing i have yet to try is replacing the CMOS battery.

I was wondering if anyone here has any idea what may be the problem here? It seems very odd for this to just start happening. The laptop hasn't been taken apart ... Read more

Answer:Toshiba Satellite A300 Wont Power On

Have a look here: Tutorial: No POST (Power On Self Test)

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Hi all ...

I have this laptop (link) : [Satallite A300-1G5|]
I have some questions regrading the exist utilities:

1. the webcam utility , is there a way to disable it sidebar and just live with its icon tray?

2. Toshiba Notification icon tray , can I get rid of that ?? it doesnt show any notification , but the icon still there , dunno why and its annoys me.

3. what does the TRDCReminder & TRORDCLauncher do ? what are these installed software (on the Add/Remove of the windows) do ?!

4. I dont use the DVD Player , DiscCreator and Ulead of Toshiba, I have better alternatives , can I uninstall them and get'em back when I need? How?

ok, hope that me questions are clear ... have one little GOOD question here ...

*Is there any software that can read the sensors of the laptop and show them to me ? like CPU temperature , GPU Temprature , Fan RPM , HDD Temperature .. a software from Toshiba itself and really can do the job ? 3rd party softwares not helping much in the case of the laptop apparently ...*

*one more thing, when Windows Vista SP2 32-bit Update , recommend a new driver for my wireless, NIC and touchpad .. can I download them or its a bad idea since the windows which find those updates?*

looking forward to hear from u ...

Answer:Satellite A300-1G5 - Questions about the Toshiba Utilities


I will try to offer some answers. Hopefully it will help you. ;)

1. No. as far as I know this is not possible but if you don't need this application just go to exit and stop it running in the background. You can start it again anytime you want.
2. You can disable this notification in RUN > MSCONFIG > Startup tab. I don't know how the right name is but you will find it there. Just remove check mark in front of it and this will never start again.
3. New notebook models are delivered without recovery DVD and you must make it alone. Toshiba has created small ?reminder? and this reminder should tell you ? Please don't forget to create this recovery DVD. So please do is using "Toshiba Recovery Disc Creator". This installations media you can use for further Vista installation. I recommend you to use DVD-R media only. TRORDCLauncher is Recovery Disc Creator Launcher . When the recovery DVD is created you can remove both applications from the system.
4. Yes you can remove them from the system. How? Control panel > Programs and Features > there is the list of all preinstalled software. Click on application you want to remove and click on the menu on option ?Uninstall?.

You can download some third part applications like ?Speed Fan?. Please note that thisr part applications are not tested and all info you see there must not be 100% right.

Please don't download driver updates using Microsoft update option.


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Hi ..

my friend has this laptop: Satellite A300-20P.

I'm not sure what he did, but he installed Windows Vista Home Premium 64bit, then 32-bit again. The whole thing messed up.
Anyway, he didnt make a recovery disk for his laptop (damn thing). Now, becasue I have a Toshiba laptop too I know that there is Recovery on the Harddisk on the D partition (not the windows partition). I tried to use "Repair Windows" booting Windows, when I try to restore the whole PC from a backup media it says " No backup media found", now I'm not sure if the recovery sector still available or not, because the Windows cant boot. So is there away to find the recovery media?

If this mission impossible, then I have Windows Vista Ultimate to install and I can download the drivers from the site? The problem is, how I will make recovery media when install the Windows and the drivers ?

Please this is urgent.

Thanks in advance!

Answer:Satellite A300-20P - How to restore from Toshiba recovery?


To be honest I?m confused at the moment because first you wrote about a problem of your friend?s notebook and you wrote something about your own notebook where you try repair Windows.
So I don?t understand what you mean exactly.

But fact is you have two possibilities to restore factory settings:
1)Use the Toshiba HDD recovery option. You can start it if you go in advanced boot menu (F8) and select ?Repair my computer?. Then follow the screen instructions.
The first partition of the HDD will be wiped and you get factory settings back.
2)Use the Toshiba recovery disk. It?s very similar to HDD recovery option but whole HDD will be wiped (all files will be deleted). After this you have factory settings back, too.

So that?s all what you can do to restore the factory settings. If the HDD recovery option not work and you don?t have a recovery disk you have to order a new one from Toshiba directly.

Alternative you can use a Microsoft disk to install Windows and then download and install all drivers and tools from Toshiba website step by step.

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My laptop has developed a strange power fault, it will charge the battery while it is off but when you turn it on it seems to run off the battery then power down when the battery goes flat. All the time this is happening the AC power light is on which suggests the power is connected and all is well, the battery light shows it is fully charged until power on when it changes from white to amber.
I am going to buy a new battery as mine is not lasting very long and I need the laptop for work and can't afford to replace it right now. Any suggestions as to why the battery is getting charge but not the laptop itself.

Answer:Toshiba Satellite A300 power fault.

There could be a number of reasons. A loose connection, power adapter fault etc.
Try removing the battery from the laptop and see what happens when the mains power supply are then turned back on.
You could also have a look at this link for Toshiba information
Doing a simple internet search, there appears to be a number of Toshiba laptop charging problems mentioned, with some possible solutions.
Failing that, have you tried Toshiba support and customer care?.

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hi, I have a toshiba a300 laptop and it has now stopped working. it powers on and then goes onto a screen stating its had problems and should i start normally or try to repair. if i select either of these options it loads windows (although the windows picture sign is not showing) and then goes onto a blank screen. Any help is much appreciated.

Answer:toshiba satellite a300 laptop not working

It worked properly before? Last time it appeared to function properly?

Can you boot into safe mode?

You have restore capability?

What was the last activity you conducted on the system...before the system stopped working properly?


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I have a young fellow that asked me to look at his computer, however i have little knowledge of Vista. When the computer loads, it appears to work fine, then after attempting to run anything it will hang, and not go anywhere. You have to manually shut down the system. I have gone into safe mode and attempted to repair, but i don't know if i am doing it right. I suspect that the system is compromised and it may have to be reformated, however i do not have discs, it is a legal copy and somewhere i read most laptops have the back up on the harddrive itself, can anyone help lead me through this? thanks Chris

Answer:Toshiba Satellite A300 - system hanging

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i'm having a problem with my toshiba laptop keyboard. about a week ago i noticed i was no longer able to use the control key to copy and paste, but i rarely use that key for anything else, so i didn't think much of it except that i must've accidently changed some command. now, my shift key isn't working--as you can tell from the lack of capitalization in this. i think this is a different problem than what was addressed in earlier posts about shift key problems in toshiba laptops. in my case, the shift key worked only sporadically. currently, it's not working at all. first the right one stopped working, now the left one isn't working either. there doesn't seem to be any pattern to when they do/don't work, so it seems unlikely that these keys suddenly got stuck or something. i'm checking for viruses now. does anyone have any other ideas? (now it's working...that's so strange, and annoying).

Answer:help with toshiba satellite laptop keyboard problems; shift, cntrl keys aren't workin

Laptop keyboards don't last forever. It may be time for a replacement

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When can we expect newer drivers for the ATI Radeon Mobility HD3650 graphics card for Toshiba Satellite A300-1NT? The ones on the support site are from 2009 (v8). ATI has released version 11.

Thanks in advance.

Answer:Newer ATI graphics drivers for Toshiba Satellite Pro A300-1NT

Good question but I don?t know who should give you proper answer and info about updates.
This is user-to-user forum. What you need is official Toshiba statement but I?m afraid you will not get it here.

Have you contacted Toshiba hotline?

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Hi. I am purchased Satellite A300 -1MT, but installed Windows Vista doesn't fits me.
I am install Win XP. I am found all drivers on toshiba web site. But can not found Toshiba face recognition.
Please advice me somthing!

Answer:Satellite A300 -1MT: Where to download Toshiba face recognition for Win XP


I?m afraid you will not find this tool for Win XP.
It looks this feature can be used only running Win Vista OS.
If Toshiba European driver page does not provide such software for Windows XP then you will be NOT able to find it on another websites?

So I see only one solution; go back to Vista if you want to use this!


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My question is, "Does the Toshiba Satellite A300/M00 have room for Intel Turbo Memory and if so is there a tutorial to placing the module in".

Matthew Gill.

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I have quite a weird issue that I haven't encountered before.

When the laptop is turned on, you get the Toshiba splash screen, hitting f2 gets you in to the bios, f12 gets you to the boot menu, both these menus work fine.

However, anything past this just results in a black screen, for example, if I was to choose network boot as the first boot option, or cd-rom, or hdd!

I have tried the following troubleshooting steps

1. Removed HDD/DVD and tried to network boot - nothing
2. Reset BIOS to factory defaults, checked boot items were set correctly
3. Removed ram and fitted known working ram, tried both slots
4. Removed battery and drained the static
5. Attempted recovery of the bios using floppy disk (results in same black screen when trying to boot to it)

No bios updates have been ran previous to this, all the client tried to do was connect the laptop to a projector.

Any Ideas?

Jon Roberts

Answer:Satellite A300 - No activity after Toshiba splash screen

Hi Jon Roberts,

Why you want to update the BIOS?

If nothing works after the Toshiba screen it seems to be a hardware malfunction. You should contact nearest authorized service provider to get professional help. The guys can check the notebook and repair it.
Furthermore on the Toshiba website you can find a list of all ASPs.

Good luck! :)

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hello. I have an analogical problem.

Satellite A300-1G3 purchased, setup Winxp and sensory buttons set left off to work. Today I will make attempt the version of Bios to check, but doubt that he influences on it. Really is nothing present official from Toshiba?

I am sorry for my English

Answer:Satellite A300-1G3 - Toshiba Controls buttons don't work


This is a user to user forum and I doubt you will receive an something official from Toshiba. Everything what you can get are some suggestions from a notebook user like me and you.
A300-1G3 belongs to the PSAG0E series (I hope so).

Check the Toshiba European driver page. Choose this notebook model and reinstall the Common Module

Furthermore install the Toshiba *Controls* which you could find in *PSAG8E* series!!!

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Hello everybody!

I need the help in organizing of my startup list:

Toshiba Button Support (why do I need this program if my laptop doesn't has multimedia keys? OR maybe this program for something else?)
ItSecMng (although I disabled Bluetooth Manager from running during startup this item still remains in the startup)
Conexant High Definition Audio Filter Agent (What is this program for? Do I really need it in startup?)
Toshiba Power Saver
Toshiba Flash Cards
RAID Event Monitor

So, my friends. Could you give a valuable suggestion whether or not it safe to disable the above startup entries? I want to speed up my laptop to highest possible level.

Thanks very much for your time!


My laptop:
Toshiba Satellite Pro A300-15V (PSAJ5E) => Does NOT have any multimedia keys except the FN keys.

Answer:Satellite Pro A300-15V - Question about Toshiba startup items

Those processes are quite important and don't really decrease the performance of the system.

If you want to improve the performance, installing more RAM or upgrading to an SSD Drive and using an efficient Virus Scanner will have the most impact.

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Hello All, my laptop has started behaving a little bizarrely! 6 times out of 10 boot ups my laptop screen is white. If I connect my machine to a monitor then my desktop is visible and works perfectly normally? If I restart then maybe my screen comes back, maybe not. There seems to be no reason for it, totally random?? Or is it ??? Could anyone offer any insight?
Many thanks,

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i was wondering if someone could tell me why when reseting the bios password via jumpers on motherboard is it stated that 1 of the 2 memory sticks should be left in the FIRST slot (the one furthest from motherboard)?

I ask because the top/FIRST memory slot on the motherboard of my laptop (please see title) is broken.

Can I perform try to reset by leaving a memory stick in the second slot (closest to the motherboard)?

Many many thanks

Answer:toshiba satellite pro A300 bios password reset

1. Welcome to Tech Support Guy
2. If you KNOW the password this is the procedure
If you know the password for the BIOS or UEFI or don't have one set, you can change or remove a password through the UEFI/BIOS settings, Hardware Setup Utility, or TOSHIBA Security Assist Utility.
As explained on the link with the sub links to the appropriate OS
3. The procedure you appear to refer to, irrespective of where you found it is - I would think part of a suggested method when you do NOT know the password.
4. If that is the case, then one of the rules of this site is

Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.Click to expand...

5. Therefore I hope you will appreciate why we cannot assist if the presently set password is unknown.

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The problem I encountered with my laptop is when I push the power on button the "Toshiba Leading on Innovation" appears then after that the screen went blank. It does not proceed to windows but the laptop has power. My OS is Windows Vista Home Premium. Please I need all the help I can get as I need my laptop for my studies.

Thanks and Best Regards.

Answer:Re: Satellite A300-1BZ Blank screen after Toshiba logo

Windows may be corrupted. Have you tried booting from a Bootable CD? For example, try the Memtest ISO from

Directly after you see the Toshiba logo, press F8 a few times to access the Windows Boot Menu, and try booting into Safe Mode.

If you can get into safe mode, run CHKDSK C: /F to check for file system errors, then reboot normally.
If that doesnt work, then go back into Safe Boot and restore the PC back to a previous state using System Restore.

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I recently bought a Satellite A300-15A ; model: PSAJ4E;

The laptop has 6 Multimedia keys on the top.
As described in the manual, they are supposed to perform the following funtions (left to right): (i am numbering them for convinience to mention them afterwards)
1. Mute/ LED On/Off Button
2. CD/DVD Button
3.Play/Pause Button
4.Stop Button
5.Previous Button
6.Next Button

Can someone elaborate on all the above buttons.

The only function these peform for me are as folllows;
1st Button only switches the LED off/on but does not perform any mute operation with any application (not even Windows Media Player). Even when it performs the LED off operation; only the 6 keys and the bottom 'SATELLITE' display is off; the other LED's (DC in, Powe. Battery, Disk) are still on......what is the problem and how can i start its mute operation so that i can mute the pc with any application running.

2nd button does nothing but open windows media player. What is it supposed to do exactly?

All the other keys do nothing but work on Windows Media Player. They dont work on any other application; be it VLC or any other. How can I make them work on all the media applications......

Please do elaborate and reply with solutions.

Answer:Satellite A300-15A: How does the Toshiba Control buttons work?

3-6 buttons work well also with other applications , all you have to do is to choose an actual option in Application preferences (not notebook's !).

According to the first two buttons, i got the same problems... I found out that older version of Toshiba software had "Toshiba controls" application in Control panel used to change settings for all of these button.. but now it dissappeared ;< I am already looking for any way of changing 2nd button result :) If i found out any other than changing the registry then i'll let u know here :)

@EDIT : Found it in Toshiba Assist / Optimalize/

Message was edited by: Qarlog

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Hi guys,

please do me a favour. i am in Dubai, i bought my Toshiba laptop in Dubai. That is Satellite A300-1G5, Sr.No. 98487056Q.
The problem is: whenever i try to find my laptop in Toshiba help and support web site, it is not detecting my machine.

I have tried Auto detect, putting serial no in the box, both option, but all returns with the same result---- not available in region.

Until I detect my machine I am unable to identify the exact driver and so cannot check for updates.
It is strange that Toshiba laptop is not getting found by Toshiba website.

Can anybody help me?

Answer:Satellite A300-1G5 is not detected on Toshiba support page

It can happen that system somehow cannot identify notebook model but for drivers download it is just important to know first part of the part number.
So your notebook belongs to PSAG4E series and on Toshiba download page you can define exact notebook model and see which drivers are available.

Have you tried to choose your product manually?

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I am putting Windows XP on a Toshiba Satellite A300 PSAGCA-09U01N.

I've downloaded all the drivers and installed them and now I am trying to install all the toshiba applicaion/Utilities so that they all work.
I've tried installing them in diffirent orders but keep coming up with the same problem.

The [FN]+[F1-12](Hotkeys) don't display what there doing like they should and some of them don't work at all like [FN]+[F2] and [FN]+[F6-7].

Does anyone know the correct order in which they are installed or offer any help?

I downloaded my drivers form here:

Any Help would be appreciated.

Answer:Installing Toshiba Utilities on Satellite A300 PSAGCA


You have to install the TOSHIBA Common Module
The Common Module software is necessary and should be installed at first.
In my case it worked properly on another Toshiba notebook!

PS: There is a BIOS especially for Win XP
Should use it if you running Win XP


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Hi, Since my desktop is full of stuff I can't seem to get rid of, I decided to reset my Toshiba Satellite A300-1M9 to factory settings/out-of-the-box state.Methods such as the '0 + power button'-method don't work on this model. I've lost my CD/DVD and I can't seem to acquire a new one (it's not for sale), plus the fact that I rather don't buy a new one. I can't find how to reset my Toshiba Satellite A300-1M9 to factory settings! Please help me. Yours sincerely,E. Mathijssen

Answer:How to Reset Toshiba Satellite A300-1M9 to Factory Settings?

Well I just checked and keeping the zero key pressed whilst pressing the power button is correct for that model.Your laptop must be turned off first of course, it won't work if the laptop is already turned on.

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i bought my lap last april and after the crash of the system.
I used the recovery disc that i made from the image on the hard disc but it erased all the data in the two partitions.

My question: Is there a way to use the disc to format partition C only without erasing the data on the other partition?

Answer:Toshiba recovery disc usage for Satellite A300-211


No. the recovery disk will format the whole HDD and will erase everything from the HDD and partition.
The usage of the HDD recovery procedure will format only the C and will leave the data on the data partition.


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What key strokes do I press to have the Toshiba Satellite A300 start the recovery partition?
On a Gateway PC you had to hold Alt+F10 then hit Esc and Alt+F10 again to access the recovery information on the HD without the CD's.
I don't have access to recovery CD's and I just want the laptop to boot from the recovery partition and restore the Windows Vista 32bit OS.
Your help would be appreciated!

Answer:Accessing the Recovery Partition on a Toshiba Satellite A300 Laptop


I hope this document will help you -


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I am a new user of toshiba laptops so i bought this pc and I downgrade from Vista home premium to XP SP3 and I have problem with multimedia bar above my keyboard and also I have problem with Function of Fn buttons.
I mean when I pres Fn button and some from F1 to f12 nothing happens.

Please please help??


Answer:Re: Satellite A300-1EB: Toshiba Control buttons & FN keys don't work on Win XP


The Satellite A300-1EB belongs to the PSAG0E series.
So please choose firstly the right notebook series before you will start to download the XP drivers.

After choosing the right notebook model you will have to reinstall the XP drivers.

The Common Module and Hotkey Utility are necessary to get the FN keys working.
The Common Modules must be installed at first.

To get the Multimedia buttons working you will have to install the ?Controls? .
I didn?t find it in the PSAG0E series but in other A300 series like PSAGCE. So check it out!


By the way: SP3 can causes some compatibility issues... so maybe you should remove it firstly!

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Hello, I have this problem with Toshiba satellite A300.

I deleted many files and folders from my C and E drives. On restarting the computer, it only shows the Toshiba logo then a blank screen slightly gray on close inspection. Whenever I press the CRL + ALT + DEL keys, the computer restarts and behaves in the same manner.

I have tried using an external monitor but there is no difference. On trying to boot using a CD/DVD, same behaviour happens, it won't boot from it and screen remains blank after the Toshiba logo, I have even tried changing g the boot order but to no avail.

What could be happening?
Thanks in advance.

Answer:Re: satellite A300 screen goes blank after toshiba logo, won't boot from CD/DVD


It looks like you removed system folders and Windows doesn't boot anymore. Have you tried to restore the factory settings from hdd image or recovery disk? Or make Windows copy installation... It's easier to reinstall it rather fixing the problem.

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I have a Toshiba Satellite Pro A300 here, running on Windows Vista, and it will not see any wireless networks. The wireless adaptor is enabled and I have checked this several times to make sure. It will connect perfectly if connected with an ethernet cable in the RJ-45 port so this has slightly confused me. I'm sure there must be a simple fix. Also there seems to be no problems with the network drivers installed (No yellow exclaimation marks or anything). Any suggestions welcome.

Thanks in advance


Answer:Solved: Toshiba Satellite Pro A300 not finding any wireless networks

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i just bought my new Satelite, but now i see that the best tool from the former Satelite line is missing!
POWER SAVER! i'm running vista at the moment, but power saver does not exist so it seems!
I was wondering if that was indeed true, or it just does nog exist in my language!

If it does not exist, i would like to suggest it to Toshiba, to bring it back, but it was a most usefull tool, mutch better then the one that is standard on windows vista!
If anyone has a solution, i would be glad to hear from you ofcourse!

PS i tried installing the version for windows XP witch i downloaded from the Toshiba site, but it does not work on Vista ofcourse!

Answer:Toshiba Power Saver on Satellite A300-PSAGCE with Vista OS


Power saver is installed under Vista too and you can find it under:
Start ? Control Panel ? System & Maintenance ? Power Options > ?Select a Power Plan? ? Change plan settings ? Change advanced power settings ? Toshiba Power Saver Settings

As you can see the settings are not like before under WXP. The fact is that most of settings are now controlled by Vista and Toshiba power saver has no much influence in power settings like before.

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Hi! I'm from Poland so my English is a little poor.. (but I hope that is sufficient)

My problem:

I haven't Recovery disc (DVD) because I don't use earlier Toshiba Recobery Disc Creator (when all in my laptop was good).

Now I haven't do this disc because when I start Toshiba Recovery disc Creator I have a error:

" Program Launch RDC and create INI files for RDC Recovery partition _przesta?? dzia??a?? (ceased to operate)_

error details:
Nazwa zdarzenia problemu: APPCRASH
Nazwa aplikacji: TRORDCLauncher.exe
Wersja aplikacji:
Sygnatura czasowa aplikacji: 4682674e
Nazwa modu??u z b????dem: WIMGAPI.DLL
Wersja modu??u z b????dem: 6.0.6001.18000
Sygnatura czasowa modu??u z b????dem: 4791a7a6
Kod wyj??tku: c0000135
Przesuni??cie wyj??tku: 00009cac
Wersja systemu operacyjnego: 6.0.6001.
Identyfikator ustawie?? regionalnych: 1045
Dodatkowe informacje 1: 9d13
Dodatkowe informacje 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Dodatkowe informacje 3: 9d13
Dodatkowe informacje 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Przeczytaj nasze zasady zachowania poufno??ci informacji:


Answer:Cannot start Toshiba Recovery Disc Creator on my Satellite A300-15K


Did you change anything on your notebook?
I mean if your HDD recovery partition has been changed or the data o thin partition has been deleted?

To be honest for me it looks like the OS issue. I think it?s not a single tool issue but I think the operating system has been muddled up?

Maybe you should try to recover the notebook using the Toshiba HDD recovery option and after the new OS installation on the notebook you could try to create the recovery disk again.

In order to start the recovery you have to press the F8 immediately after the notebook has been powered up. Then you should choose the first option called ?Repair My Computer?.
This would lead to a new window and there you could choose ?Toshiba HDD recovery?.

But note; this recovery would format the whole HDD? so maybe you should backup some data before you would start this procedure.

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I have an A300-15G with special function touch buttons.
I've managed to modify only 2 of them: the illumination button, and CD\DVD button.

But I want to modify the 'play' button.
I don?t want to start Windows media player every time I touch it.
I want to start another program. Can anyone help me?


Answer:Satellite A300-15G: How to modify the Toshiba Control button Play


Unfortunately, from my knowledge it?s not possible to configure the buttons like pause, play, etc?
The functionality is assigned to the Microsoft Windows Player and I doubt you could change it?

Ok? maybe it would be possible to change is manually somewhere in the registry but this is only a suggestion


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OS: Windows 7

Any help is welcome, I just want it to stop!

So basically I get the blue screen. It happened in the summer after I installed Windows 7. It usually happened like once a month, didn't pay too much attention, but now it happened 4 times in a day!

So it starts dumping memory, after the dumping when the laptop restarts I get this error message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

And inside the xml is this:
<?xml version="1.0" encoding="Unicode" ?>
<OSNAME>Windows 7 Professional Professional</OSNAME>
<OSVER>6.1.7600 0.0</OSVER>
&l... Read more

Answer:Toshiba Satellite Pro A300 - blue screen / hardware problem

Wow what a long post? lol.

Try running memtest (burn it to disk and allow it to run at bootup; may need to change your BIOS settings to boot from CD/DVD rom). The error you are getting (BC Code 7f) could spell faulty or failing give this test a try and see if you get any errors after running a few passes.

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I have a problem! when i try to play a dvd on the toshiba hd dvd player its gives me an error saying "An error has occurred in audio output settings. Please check that the sound driver is set up properly."

I have read a similar thread on this forum in witch it says that i should install the latest version of the player 4.51.07 ! i have installed it but the message keeps coming up! i have windows vista 32 ultimate with all the updates made! what do you think i should do? thank you.

ps: i have an satellite a 300 1jh (psagle)

Message was edited by: petrutjim

Answer:Satellite A300-1jh - Toshiba HD DVD player - audio output setting error

Hi mate

I found this thread:

It?s definitely the same issue like in your case and the solution was a installation of the DVD player patches or the full new HD DVD player installation.

Note; the Vista should be updated too!!!

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Hey all,

I've reinstalled the driver and i've restored my computer but the Backlit Toshiba Multimedia Console Buttons still dont work.

Any help appreciated.

I've used the Toshiba recovery disk, and it isn't working .

Model Number. PSAGCA-08W01N

Cheers, Levi

PS. would it be under warranty

Answer:Toshiba Multimedia Console Buttons on Satellite A300 dont work

Hi Levi

Have you tried to reinstall the Toshiba Value Added Package? This package controls the multimedia keys and also the illumination of these buttons.
Check the Toshiba website for an update!

Furthermore the illumination can be enabled or disabled in BIOS. Make sure that this option is set to enabled.

Last but not least BIOS update is worth a try! ;)

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Hello everyone,

I've just bought a Satellite A300 - 1MC (model no. PSAG8E-00W00TEN) and i'm trying to use the Toshiba Assist software, but its asking me for a password and i have no idea what it is or where i can find it.

Any suggestions?

Also slightly off topic, the laptop has buttons for controlling media player, is there anyway i can change them to control iTunes?


Answer:Satellite A300-1MC PSAG8E - Toshiba Assist software asks for password

Have you tried to make an update of Toshiba Assist? A new version and all other Toshiba stuff you can find here:
Maybe the update will solve the problem.

About the control buttons? I think you must set iTunes as standard media player and select all file with playing iTunes.

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Hey all,

I've reinstalled the driver and i've restored my computer but the Backlit Toshiba Multimedia Console Buttons still dont work.

Any help appreciated.

Cheers, Levi

PS. would it be under warranty

Answer:Toshiba Multimedia Console Buttons on Satellite A300-08WB dont work

> I've reinstalled the driver and i've restored my computer
Does this mean that you have used the Toshiba recovery disk?
Did you create a Toshiba recovery disk at the beginning?

I think if you didn?t use the recovery disk then the issue is related to the missing driver or software part?

But the Satellite A300-08WB is not known to me? what notebook model number is it?
You can find the numbers at the bottom of the unit?

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I have a Satellite Pro A300-10Q running XP.

The function keys weren't working so I downloaded Common Module and Hot Key Utility.
After that the touch pad mouse and keyboard stopped working as well.

Please help?

Answer:Keyboard on Satellite Pro A300-10Q is not working

Can you use keyboard in BIOS (arrows) or when you start OS in safe mode?
Which WXP version have you installed (SP?)?

Post please notebook?s part number (PAxxxx-xxxxxx)?

I have Satellite A300-1LI with WXP and everything works perfectly.

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I have had my laptop about one week now. I have enjoyed it thoroughly, the glossy keyboard did irritate me at first though... But to my surprise... this morning the bottom left hand corners control button was loose... it seems one of the 'connectors' have broken.

Of course I know what is going to be said, that I broke it, and that is probably true, because I type on my computer and hence put pressure on it... BUT, I have respect for computers, I do not hit my computer and I have typing skills...

I called a local computer company and they said I will need to replace the whole keyboard... because Toshiba will probably not fix it under warranty because they will say I did the physical damage.... I had a toshiba A100 for 2 years, the keyboard still works fine...

I am wondering if anyone has any suggestions or comments on this matter?

Thank you very much.

Answer:Satellite A300-15J - Keyboard buttons

Well... sad story but fact is that the keyboard button is broken and the keyboard must be replaced.
I don't know why it broke... maybe you used really too much pressure while typing... who knows. ?:|

I've got two different Toshiba notebooks... one is 5 years old and the other is about 2 years old and I never noticed any keyboard or buttons problems...

So in my opinion you had a bad luck... that's all.

Good luck with your keyboard replacement...

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I have just recently purchesed a Toshiba Satellite A300.
The system details are as follows:
Processor: Intel(R) Core(TM) 2 Duo CPU T5850 @ 2.16 GHz 2.17 GHZ
Operating System: Windows Vista Home Premium 32-Bit.
Memory Ram: 3.00GB.

Anywho, it cost 879 Euro + postage and handling. The problem is the keyboard. The keyboard language is set to English (US). For who knows what reason, some of the keys do not enter their designed symbol/function/numeral.

For example, in order to make the symbol ''@'' i have to use the corresponding key sequence SHIFT+','
But when i press SHIFT + 2 i get ''
I cant figure out why, but i cannot even get it to work. A lot of the keys are out of whack. I haven't touched anything, i only got it over a week ago. It cost me a lot and i can't seem to find any support. I had a technician look at it, but he was unable to figure it out.

I've tried holding down ALTGR and shift and pressing INSERT and everything but to no avail.

PLEASE, i need to figure out how i can ressolve this issue, i cant access one of my email accounts, because i can't figure out whats wrong with the keyboard.

my email address is [email protected]

Answer:How to use right keyboard symbols on Satellite A300?


The solution is easy. You have to change the keyboard language to English UK.

Check this Microsoft page [How to change the keyboard layout|]

And [how to change the keyboard input language|]


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the boot my Toshiba Satellite A300 Notebook the keyboard does not work sometimes?

After a reboot everything is ok!

Does anyone know why the keyboard does not work sometimes?

Answer:Satellite A300 - keyboard does not work sometimes

On this virtual way it is not easy to give you precise answer especially if this happen sometimes and I think you need professional help with this.

Maybe is there some connection problem between keyboard and mainboard.
I?m afraid we can just speculate what the problem can be.

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This is the question, i need keyboard bizel satellite A300 because is broken and all the rest of laptop is perfect.
Can i buy the bizel in a local toshiba distributor?
Many thanks

Answer:Is it possible to buy keyboard bezel For Satellite A300?

I think, you should contact them and ask. Usually, you can get such stuff at service center.

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I touch type but I'm having considerable problems with my keyboard, is anyone else suffering something similar?
- The cursor jumps around the page, I will be typing and then realise I'm now typing in a different area of the page
- Text suddenly deletes in its entirety, this happens a lot when writing emails
- If I'm in a browser I'll flick back several pages
I'm being extra careful not to lean on the touchpad but the problem isn't getting any better. Are there any shortcuts on the keyboard which would produce the results above?


Answer:Satellite A300 - 15B - Keyboard control


I use Satellite A300 almost 5 months now and I didn?t notice such behaviour. No problems at all.
In the browser when you type BACK SPACE you will go back to previous page. I cannot imagine you press it all the time.

I believe you are typing carefully but try please to disable touchpad using FN+F9 key combination.
Anyway if you are 100% sure there is something wrong you should contact nearest authorized service provider. Using special tools they can check keyboard functionality.
You know, here we can just speculate what the problem can be.

Let?s see if someone else has noticed the same.

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First of all I would like to say hello to everybody because I am new here since I bought my Toshiba few days ago.

I am wondering how exactly "Wake on Keyboard" feature works.
Is it possible to turn on my PC using attached USB keyboard instead of lifting the lid and pressing power button on my laptop?

Does anybody know where I can find any users guide to BIOS in my laptop?

Answer:Satellite A300-1NA - Wake on Keyboard possible?

Have you read the Users Manual?

There should be a soft copy (PDF Format) in C:\DOCS or in the Start Menu.

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I've seen a lot of keyboard issues with the "A" series here, but not like this one. In the middle of a chat session my keyboard starts typing different letters than what I type. Worse, even the enter key got transposed to a different key, the "h" hey. So now, I can't even log into windows because all the keys are wonky. I was able to get into the Repair system that Vista comes with and set it to the US keyboard type. Same problem. I even tried to load Linux, but the problem starts when the computer does, so I can't even run the restore CD's.

Please advise if any of you have seen this before. I'll be calling Toshiba tech support shortly, but wanted to see if any of you had seen this before. Thank you so much for your help.


Answer:Satellite A300 Keyboard Issue

Hi mate

I think the issue cannot be solved using the Recovery disk?
For me it sounds like this keyboard issue would happen also outside the Windows OS? this would mean that this has nothing to do with software, keyboard driver, etc?.

I think it?s a simple keyboard hardware problem and I think you should ask the ASP in your country for an replacement.

The A300 should still be covered by warranty? therefore the notebook should be fixed for free?

Good luck and nice weekend?.

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I am sorry for bad English.
Satellite A300.
Conducted updating to Win7 on the program Toshiba Upgrade.

Does this program work;
TRDC Reminder and Toshiba Recovery Disc Creator after updating to Wins7?

The program TRDCReminder did not find "Renewal of computer".
On the program Toshiba Recovery Disc Creator was created and that incomprehensible?

If is not it these programm how to recover computer in the case of failure?
Does Tempro work in Win7?

Many thanks.
With kind regards.


Answer:Satellite A300: Does TRDC Reminder & Toshiba Recovery Disc Creator work after Win 7 upgrade?

Hello Igor

In my opinion you should create recovery disc before you upgrade it to Win7. I have done the same.
Later if something goes wrong you can use your discs and install Vista again using created recovery discs.

I don't understand why you want to wait and create these discs after upgrade. This recovery disc creator doesn?t create recovery image of current state but always the same recovery image you got with your notebook.

Tempro should work in Win7 too.

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Hello all,

I have a Satellite A300-1ME , and also a intel 4 PC desktop computer and i'm using a KVM(Keyboard Video Mouse) to control both computers with one keyboard&mouse. The kvm has PS/2 cables and is connected to the TOSHIBA by a PS/2 to USB switch cable. The connection of keyboard&mouse to the laptop is connected to a USB port. I'm using vista 32bit on my laptop, and XP on desktop personal computer.

Now for my question, how can I use the keyboard to turn on the laptop from shut-down (not sleep mode). I tried to do that by choosing wake-up keyboard in HWSetup and also I checked the bios, for the "wake-up keyboard" option and it was chosen but still it doesnt start the laptop with the keyboard.

P.S if there's no way to turn-on the laptop from keyoard then maybe by pressing the dvd-rom button. if someone knows how to do that let me know

*Y*an *R*

Answer:Satellite A300 - How to use wake up on keyboard feature?

Hi buddy,

In user manual I found the following information:
+Wake up on Keyboard: When this feature is enabled and the computer is in sleep mode, you can turn on the computer by pressing any key. It is effective only for the internal keyboard and only when the computer is in sleep mode.+

Does this answer your question? ;)

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I have same problem as many people are facing with (Toshiba Satellite A300-21H PSAG8E-05J00TEN) . I'm sure touchpad is not disabled.
Windows VISTA clean installation - touchpad & keyboard half of the time are working half of the time not. I'm sure it's not a driver problem (if it's not working device manager says there was problem with device..) . I've already tried 5 different drivers..
I am facing issue from the time i bought it.. I thought there might be problem with OS, today i installed UBANTU but facing same issue (Mouse pad stops working after some time) with this OS tooo.. I am sure that its problem with Hardware not with OS or any driver..

Can please any one tell is there any solution for this...

Answer:Satellite A300 - touchpad & keyboard issues

I have Satellite A300-1LI and it is also PASG8E but I didn?t notice any problems with touchpad or keyboard. At the beginning I used it with original Vista image but about a year now I use WXP and Win7 as dual boot. No problems at all.

If you have noticed this strange problem from the first day why you didn?t contacted Toshiba service and asked for help?
I can imagine there is some hardware problem but I don?t know what do you want to do alone about it. do you want to exchange keyboard or touchpad alone.

Keyboard replacement is not a big deal but touchpad.....

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I have a very unusual problem. some keys on my keyb have stopped working.
from top to buttom, these ones:

my laptop is a Satellite A300,
the bios is updated.

Is it possible it's not an hw problem?

thanks for the help.

Answer:Satellite A300 - partial keyboard malfunction

I think its hardware problem.
To confirm this, connect an external USB keyboard and test the functionality.
If it will work properly, then your internal keyboard is the troublemaker.

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my touchpad stopped functioning properly half a year ago. Additionally it blocks my keyboard as well. If I go to sleep mode then start the notebook again then the keyboard starts functioning but not the touchpad. Then at some days touchpad comes back to life and works for a while perfectly.

Also, the notebook has started to heat up recently, especially around the touchpad's place.

I have my drivers installed so I guess that it should not be a problem. What can be?


Answer:Satellite A300 - Touchpad and keyboard issues

Hi buddy,

Maybe you should update the touchpad driver. You can download driver updates on official Toshiba website:

There you should find a newer version of touchpad driver.

Regarding the keyboard it would be interesting to know if the same happens with an external one. Can you test this please?

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I have problem with keyboard and touchpad. Laptop is Satellite A300-1G5

I have Vista home premium and when I power computer on, I must put password in user box then my keyboard and touchpad don't work.

In Bios my keyboard working but when Vista starts it does not.

How I solve this problem?


Answer:Satellite A300-1G5: Keyboard and touchpad do not work


First of all please check the device status in the device manager.
Please check if the keyboard and touchpad are listed correctly without any yellow exclamation marks.

But you should try to reinstall the drivers again even though the keyboard and the touchpad were recognized properly.
In this case I would recommend removing the keyboard and the touchpad from the device manager and then you should reboot the notebook once again.

After Vista has rebooted the both devices should be recognized again and should work.

Please check this!

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Hey guys...

I have bought this Satellite A300. Since a while and am facing this rediciolus problem.
I couldn't turn on the light of the buttons of the keyboard..

Plz help me guys.
I'm suffering while working in the dark ...... thnx

Answer:How to turn keyboard light on Satellite A300


Do you mean the Toshiba buttons and touchpad lights?
You can turn it on in the BIOS.

There is a option called ?Illumination LED?. Turn it on!

Additionally you can turn it on or off in Toshiba Hardware setup. There is a tab called Illumination. There you can se this option On and OFF

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Hi Folks,

I've inherited a A300 with issues.

When you turn the laptop on, the keyboard works at the BIOS level, but once it boots into windows the keyboard stops working. I've discovered that pressing the power button (suspending) and then turning the laptop back on brings the keyboard back. (This was under vista).

I've since performed a fresh installation of Windows 7 (removing all partitions from the drive) and the fault remains, I've also installed the Added Value Pack which hasn't helped.

Firmware was 1.6 - upgraded to 1.9; fault remains. I've restored factory settings at the BIOS level - fault remains.

I've installed a copy of Fedora 11 (Linux) which works perfectly.

Any ideas?

Answer:Satellite A300 - keyboard not working after coldstart.

I should have also mentioned that the touchpad didn't work either.

I've since disassembled the laptop, disconnected the touchpad and now the keyboard works flawlessly.

Suspected faulty touchpad - not too concerned since I prefer the external mouse anyhow :)

Hope this thread might help someone out in the future.

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Hi guys,
I spilled half a glass of tea on my Toshiba Satellite A300. I dried out fast by opening it and blowing dry air in it. The Notebook works fine with the keyboard removed but no way with the keyboard connected it will star bipping all over. A couple of questions here.

1) Can i connect an external usb keyboard to get by for some time?
2) The Technical Service is charging me for replacing the Cover as well as the Keyboard? Why the cover which is just plastic and metal? How come the cover could be ruinned too? I understand the keybord, but the cover? give me a break.
3) Can private users buy replacements parts on internet. Any address in Europe which somebody trust? I am not paying 60 euros for 5 minutes times of the repairman to change its keyboard. I can do it by myself. It is not rocket science and there a great website with step by step instructions.

Thanks for any help i will really appreciate it.



Message was edited - removed link

Answer:Splited tea on my Satellite A300 and it works without keyboard

Maybe the cover has electronics attached to it? Perhaps a touchpad or something like that.

Did you ask the Service Center why the cover needs changing?

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I have a Toshiba Satellite A300-1TM (PSAGCE) notebook.
I can't figure out how I can emulate the FN key on the external keyboard!
Are there any way? Is it possible?


Answer:Satellite A300 and FN Key Emulation on external keyboard

As far as I know something like this is not possible. Toshiba utilities are designed for internal keyboard only.

I hope someone here can maybe say more about it.

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Hey everyone!

I've got a following problem. Keyboard and touch pad became non-responsive without any reason (at least I don't know why - I didn't install any new software by that time).
When I try to reload my laptop it never shuts down, unless I push on/off button.

Please Help!!!

Answer:Re: Keyboard and touch pad don't respond on Satellite A300-20Q

Have you noticed the same behaviour when you start your notebook in safe mode?

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I bought a Satellite A300-1jh
Is it possible, that the whole keyboard sounds very noisy, when I use it?
And the keyboards on the left and right side are clacking more than the middle keyboards.

Answer:Satellite A300-1JH PSAGLE - noisy keyboard


I have Satellite A300D-11s in front of me and keyboard is OK. Sorry but it is not easy to offer some ???objective??? comment to this. What you can do is to talk with your local dealer and compare it with some other Satellite A300 models.

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Hello i have a problem.

The first time than i start the computer, the touchpad and the keyboard don?t run, and i must to connect a mouse-usb for to restart the computer. And in the second time, the touchpad and keyboard run correctly.

I have a Toshiba A300 and I have Windows 7 Ultimate 32bits
What could I to do for solve this problem?
My English is very bad but I hope you understand me and can help me.


Answer:Satellite A300 - touchpad and keyboard problem

According to your message you have to reboot the notebook in order to get the keyboard and touchpad working properly.
Possibly there is something wrong with the drivers for keyboard and touchpad?
As a first idea I would recommend to refresh the OS.
This means that you should check if a new OS installation could solve this problem.

Keyboard driver is a part of the windows OS so I think this should be checked.

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I have a Satelitte A300 running Vista 32Bit and about a week ago, after doing some Microsoft updates, the lights behind the keyboard stopped lighting up. The light for the mouse pad and the multimedia lights are all lit. Does anybody have any suggestions?

Many thanks

Answer:Satellite A300 Keyboard wont light up


The illumination is responsible for the keyboard light.
You could enable and disable the illumination in BIOS as well.

Why you don?t access the BIOS and check what happens if you enable or disable the illumination in BIOS?
Check this?.

At the other hand the illumination button is controlled by an tool which is placed in VAP (value added package). If the option in BIOS doesn?t help, try to reinstall the VAP.


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Satellite A300 my number 3 key broke.
Easy to repair but yet Toshiba have charged me ?43 to replace it with a complete new keyboard.
It's less than 6 months old and still in warranty.

What an absolute joke I wouldn't have another toshiba again.

Answer:Satellite A300 - keyboard button replacement issue

> What an absolute joke I wouldn't have another Toshiba again.
Well, this is your personal opinion? but I don?t agree.

However, if you would understand something about notebooks then you would know that the single button cannot be replaced.
Only the keycap can be replaced but not the keyboard button and therefore the whole keyboard must be replaced!

Furthermore the warranty covers only the hardware issues which are not caused by notebook user? I don?t know why your keyboard button has broken (maybe it you was your fault) but I think you have contacted the ASP in your country and have talked to the technician?so why you didn?t explain that this was not your fault?

Anyway? the case should be clear now?

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Hi There,

I have just installed windows 7 64 bit on my A300-15V and am experiencing some strange issues:

When I boot up, the keyboard and touchpad works until I log in, as soon as the desktop pops up both my keyboard and trackpad stop working.
If I reboot the laptop everything seems to works fine again.

Sometimes in the middle of working on something, the laptop and trackpad will stop working completely and I will need to reboot the laptop to get them to work again.

I've installed the chipset drivers listed under my OS, but that hasn't solved the issue.

Can anyone point me in the right direction?

Answer:Satellite A300-15V: keyboard does not work after Win7 has booted up


Hmm? please set the BIOS to default settings!

You could enter the BIOS pressing F2 while notebook boots up.

You should also install the touchpad driver? as far as I know there are two drivers; Synaptics and Alps. Both should be installed.

Please check also if the touchpad is not disabled by pressing FN + F9 key combination!


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Hello everybody

I have a serious problem in my Satellite A300-243. I installed using a CD a driver for external keyboard and after I restarted both keyboard and touchbpad stopped working and taking any order when I reach the vista welcome page.
What should I do because you know even I cant enter the windows to uninstall that driver.

Any way to do it while windows starting up?

Answer:Satellite A300-243 - Keyboard and touchpad stopped working


Why you installed a driver for external keyboard? I never heard about such drivers?

Anyway, you should try to boot in safe mode and then you are able to remove external keyboard driver from software list. After restarting in normal mode, the touchpad and keyboard should work properly again.

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I'm looking for suggestions or ideas how to deal with the keyboard and touchpad problem, which occured right after I've installed new OS. I changed from Windows Vista to Windows 7, since then both my keyboard and touchpad become inactive after a few minutes from system start. It doesn't matter whether I write anything or not, the device works for a short time and then turns off automatically. I tried to find driver updates but didn't manage to come across anything that could possibly be the solution. It's difficult to work with on-screen keyboard so I hope you'll be able to help me.

Thank you in advance,

Answer:Satellite A300-1AL - keyboard and touchpad issues after OS change

I have a similar problem with my A300-09Y I upgraded from vista to windows 7 and
most of the touchpad buttons work but the media symbol which used to turn on wmp doesn't work anymore
I'm sure the actual button is fine, but I don't know why its the only one that wont work

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Hi all,

I really hope someone can advise me pretty quickly. I'll explain why.
I received a brand new Satellite Pro A300-1PW laptop this morning ready for a Christmas present for my other half.
On inspection, the keyboard is warped and slopes down to the left on the left hand side.

After running the configuration process and opening up Notepad, all of the keys appear to be working fine and that there doesn't appear to be any flex in the keyboard, i.e. it almost appears to be made that way.
As it's a Christmas present, I really don't want to give her the laptop if this is a manufacturing fault.
Before finding this forum I've gone and sent an email to the supplier to log the fault and possibly arrange for a replacement but can anyone please let me know if this is how this model actually is.
I know that some might think that I'm too concerned but the laptop set me back quite a bit of money and I want to make sure everything is, or isn't alright.


Answer:Satellite Pro A300-1PW: keyboard is warped and slopes down to the left


This issue you can also clarify with nearest Toshiba authorized service provider. In my opinion you should contact them and explain the situation. Maybe you will get keyboard replacement.

If you need addresses and phone numbers visit Toshiba support page under > Support & Downloads > Find an ASP

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Hi my laptop model is psag0a-02100q... yeah it sounds weird. It's quite a rare one, only found in New Zealand.

Vista was annoying me so much with its wireless and compatibility so I chose to downgrade it to XP....
now i'm having real troubles with getting fn key and those multimedia keys ie. hotkey(LED background buttons for windows media player) to work .

I installed all compatible common modules and tried all sorts of hotkey utilites. The best outcome I got was to get ESC, F1-F7 keys working with fn key BUT I still couldn't control F8 (wireless), F9 (touchpad) and windows media player buttons....

I am getting so frustrated, somebody please help!!

Answer:Satellite A300 - Cannot find a suitable keyboard XP driver for FN & hotkey


The Satellite A300 PSAG0A seems to be an Australian notebook series.

It seems that the Toshiba Australian driver page does not provide any drivers for the XP at this time.

Usually you would need the Common Modules to get the FN buttons working on the Windows XP operating system.

The Toshiba European driver page provides some XP drivers for different A300 series.
If you want you could check if the Common Modules released for other A300 notebook would run on your notebook series.

Maybe you are a lucky man and the application will run.

Good luck

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I have just installed Windows 7 onto my laptop which is around a year old now but the mouse pad and the keyboard do not work. No lights on the caps lock keys or anything, the only way to get them to work is to press the power button so that the laptop goes into sleep and then press it again to wake it up, this then wakes up the keyboard but the mouse pad still does not work.

I can plug a USB mouse in and this works but I would prefer if the touchpad and the keyboard would just work in the first place!! However if I then restart the computer using the keyboard the touchpad then suddenly works.

Any help would be greatly appreciated!!


Answer:MousePad & Keyboard dont work under Win7 on Satellite A300-1BZ

I have upgraded my Satellite A300 to Win7 and both devices works perfectly.
Have you made upgrade or clean Win7 installation?

To be honest it is a little bit strange. I have installed WXP, Vista and now Win7 on my A300 but touchpad and keyboard worked well all the time.

Have you noticed this immediately after fist start or later?

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Hi. I recently purchased a Toshiba Satellite Click 2 Pro and at the top, two of the keys increase/decrease the screen brightness (much like two of the keys at the top of a Mac do the same). Well, I discovered that if I press the key to decrease the screen brightness too quickly and bring it down all the way to the lowest brightness and keep clicking, it turns off the keyboard! As in, none of the keyboard keys will work anymore.
The only way I know of to fix it is to restart the keyboard. I'm wondering if there's a way to 1) disable the fact that it does this, and 2) find a way to turn the keyboard back on without restarting the computer, since it is, quite frankly, annoying when I have three word documents and about 10 browser tabs open. I can't figure out how to disable/stop this one key by using the keyboard settings/ toggling the hotkeys/etc.
Honestly, I'm not even sure if this is a Windows 8 issue or Toshiba issue. Has anyone else had this problem?

Answer:Keyboard shortcut locks up keyboard (Toshiba Satellite)

If under warranty, return this to the store ASAP for replacement/repair. There's not much we can recommend you do, hardware-wise, that you can do and not void the warranty.
I suspect the keyboard may be sticking,,, you can try another USB KB for troubleshooting though. Plug in the USB KB and see if that behavior is duplicated using that KB.
Let us know

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My laptop (Satellite A300) has recently a big problem after when i turn it on.
When I turn on my laptop, after big logo of Toshiba in red i should go to Windows but it just stop and i only see a black page and nothing happens after that, even if i wait for ages, that black page stays same.

I don't know what to do?

Answer:Satellite A300 doesn't boot - black screen afer Toshiba splash screen


What happens if you press F8 at the beginning?
Can you see the Advanced Boot Menu?
Are you able to access the BIOS?

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I bought a Satellite A300-202 a couple of months ago and I'm having intermittent problems with the AC power.

Sometimes I plug the AC power and it won't start charging (the indicator leds are off and windows says it is on battery). Other times it is charging and suddenly stops.

I suspected it could be the cord broken in the inside but it seems to also happen when no one touches it. Usually, when it stops charging, I unplug it from the wall, wait a few seconds and plug it back in, and it starts charging fine never stopping again.

Anyone got a similar problem? I wonder if is there any way to just replace the AC power parts so I won't have to send the whole laptop for reparing.



Answer:Satellite A300-202 - problems with the AC power

Is the AC Adapter cable damaged in any way? It should be replaced if its damaged.

Also try a BIOS Update. You can download the latest BIOS from the Toshiba website in the support section.

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Good day,
I would apriciate if anybody help me.
When I used Winxp32 there were no problems, but when I've installed Vista32 some problems appeared:

1) I cannot use multimedia buttons because I have an empty field in Toshiba assist -> Optimization -> Toshiba buttons -> Button name. So it shows me like there are no buttons at all. VAP version 1.1.14. I have reinstalled it 2 times. The second time I did it after OS installation. But the field "Button name" is still empty.
What should I do?

2) In winxp I used Toshiba Power Utility so I could fix the processor core multiplier to x6\x8\x10\x12 optimizing perfomance\temperature\noise. In that case multiplier was constant and not changed (also there were option to use the changing multiplier i.e. x6-x8, x6-x10, x6-x12 but I used fixed).
Here in Vista Power Saver I have just minimum and maximum processor power in percents. But really works only maximum state, so I cannot fix multiplier, but just only set upper limit, so I receive x6-x8, x6-x10 or x6-x12, but not fixed x6\x8\x10\x12. What program should I use to correct it?
The same problem with Fan regulator. There were 3 fan-states in xp, but only 2 in Vista. Why?

I do not understand why the notebook, which is designed for Vista has worst soft opportunities in the last one than in Winxp.

Best regards

Answer:Satellite A300-1JJ, problems with Vista32


At first I want to know how you have installed Vista 32-bit.
Have you installed it with Toshiba recovery image?

The fact is, when you use recovery image all Toshiba tools and utilities will be installed properly and you will be able to use every option including multimedia buttons. VAP installation is good solution but I don't understand what is wrong there.

About power saver I can say follow: Toshiba Power Saver under WXP is not the same as under Vista. Under WXP Toshiba has included more options for power settings to allow better optimization. Vista is different and many power options are now controlled by Vista. Toshiba has now included just several options to offer better optimization.

I use Vista und also Toshiba power settings, especially cooling method option. I set it to minimum and notebook runs really quiet.

It has nothing to do with better or worst opportunities. Let?s see how it will be done under Windows 7.

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I have preinstalled Vista Home, but want to change to XP.
The problem is:
When i boot from XP cd, i got a blue screen after several minutes (white the os is still copying)
How to solve this?

And have anyone tried Win7 on this notebook?

Answer:Problems instaling Win XP on Satellite A300-1MT


Have you loaded SATA driver before the WXP installation starts?
Which WXP version you try to install (WXP SP2 maybe)?

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I downloaded a HDD test problem program. Actually it is a HDD healty programme named HDDlife. According to this programme my HDD's healty 55% but performance 100%.
I dont understand. What do they mean?

the message beforeis here;

+Satellite A300D 17-F+

+Hi friends+

+since i bought this machine i am not happy.+
+There is a problem: it is working so slow than other notebooks and they have lower properties.+
+I dont understand.+

+Almost i am going to break it. I did all of the advices (uninstall tempro,shut down backround programs,virus program..etc.) but it is same.+

+* i want to listen a mp3 it is not open for ten seconds,watch the movie it is not open again for 9-10 seconds,+

+-i wana connect a web site it is freezing+
+-for example looking for messenger it is taking again for secondssssss+
+-setting up xp,it is taking hourssss+
+but my friends's machines which have lower properties are so fast+

+Is there anybody has that machines ?? Has he the same problems?? or only have i these problems??+

+Thank u from now.+

Message was edited by: selmanyilmaz64

Answer:Re: Satellite A300-17F - Is HDD causing problems?


To be honest I never heard about HDDlife so I don?t know anything about this tool. I also don?t know what this tool means.

But if you want to test the HDD you can download a special HDD diagnostic tool. It can search for defective sectors or others on the HDD. It?s freeware and can be downloaded here:

I have good experience with this tool and normally you can use it on every HDD. But it?s just an example and you can use also a tool form other manufacture.

So please start this test and see what it shows. So you can determine if the HDD is causing the problems on your computer or not.

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Hey sorry if this question has been asked before, until recently my webcams been working recently I've been getting the following Error message *'Web driver open fail. Please restart camera or computer'.* I've tried doing both and no result, was wondering if anyone has had this issue and resolved it.


Answer:Satellite A300/A300D Webcam Problems

You should try reinstalling the software for the webcam. You should be able to download the software via the below link.


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Hi there

I have few looks round in various forums and did not find any answer at all.

I have the A300-1GC Satellite and had (since last night) vista on it. As Vista caused
an awful lot of problems with various programs I decided to get rid of it.

The problem now is - if I stick my XP installation CD it it reads "press any key to start from CD".
Done that and then nothing happens. The CD reading head keeps on moving backwards and forwards
but nothing happens at all. Not even the start of the blue installation screen.

Any ideas where that comes from?

Might the CD-rom also be running in AHCI mode (can a CD drive do that?) and requires drivers?
I tried various XP CDs - neither works. The latest one I had was with SP3 and build in Feb 2009 so fairly recent.

Any clues?


Answer:Problems with Satellite A300-1GC XP install - CD not working?


In your case the issue has nothing to do with SATA mode (AHCI or Compatible mode) but it look like the CD/DVD drive cannot handle the inserted Win XP disk?
Why? Who knows?

Fact is that the CD cannot be read and therefore the installation cannot get on.

Try to copy this disk using another computer and then you could try to use the copied disk on order to install the Win XP.

Just for info: I'm using TDK -R disks (CD and DVD)... I'm very satisfied

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Hello everyone!

I have weird problem with my sound regulator in A300. When I use "wheel" in front of laptop, next to headphones input etc., sound turns up and down very irregulary- I try to turn up the sound and it twitches around constant level of volume ending at 10% of desired level. I tried to reinstall sound drivers but it didn't work and all in all I have no idea if there are any other things I can do to fix this.

Can anyone help me? Thanks.

Answer:Problems with sound regulator in Satellite A300

Do you use original preinstalled Vista?
On my Satellite A300 I use Win7 32bit and it works well and properly.

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Hello everybody,

I have a Toshiba Satellite A 300 laptop computer,and I have some problem with it.

Problem is, when I leave my computer off (without external source of power) the time resets to the year 2007 after approximately several hours (could be 6 hrs)., and computer quite often doesn't starts immediately after I push the power button.

I don't know the cause of the problem, because the battery is OK., computer works long time on battery.

I think the problem is in some internal CMOS battery, but I'm not sure if it exists in laptops.

Suggestions will be very appreciated!


Answer:Re: Satellite A300 start-up and time problems

for sure there is a cmos-battery on the mainboard but its lifetime is normally lasting for years.

it seems that it have to be replaced.

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as itle I check for any *electronic problems* on my toshiba a300- 1mz
Unfortunately I suspect that there is any problem and therefore I require your support.

In the majority of PC-desktop I find direct utility to check all the voltages(of motherboard and connectors) but with my notebook as I do??? ...
I hope you know to help me ...

Answer:Re: Is there a way to check any electrical problems on my Satellite A300-1MZ?

What is wrong with your Satellite notebook?
If there is some electrical problem you should contact Toshiba service and not make some own experiments. Is warranty still valid?

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Hi everybody ...

I did a clean fresh install of windows 7 Pro 64-bit on my laptop [Satellite A300-1G5|] .. it runs nice and good. but few issues I could not solve which are as follows :

1) There is 3 unknown devices in the device manager .. they r included under (Other devices ) and defined as (Base System Device) , Error code is 28 and location is PCI .

2) the touch pad is not functioning correctly since i could not find it driver , so I dont have the icon on the task try and most important I can use the scroll bar of the pad !!!

3) should i download the driver updates from Windows Update ? all drivers I downloaded were obtained from toshiba website ..

4) there was some power and mobility patch of windows vista which change the mobility center and adds some extra stuff for control .. can i have that for windows 7 too ?

5) I could not find many drivers for the 64 bit version ... so I will post a list of those I found and please inform me if there is anything else is missing !!

* Chip Set Utility
* Robson
* Toshiab hardware Setup
* Realtek Sound
* ATI grapgic card
* WLAN driver
* bluetooth stack
* configfree
* spuervisor password utility
* value added package
* registry patch (this one i installed but didnt see and setup running , I just saw unpacking the files .. )
6) there is... Read more

Answer:Couple of problems with Win 7 64bit on Satellite A300-1G5

hello ...

anybody home ? some help please ... if u can answer any of the questions it would be really appreciated !!

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