Computer Support Forum

Problems are getting worse = new log

Question: Problems are getting worse = new log

ok....i give up LOL

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Preferred Solution: Problems are getting worse = new log

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Problems are getting worse = new log

oh and also, the nortons "clean sweep/smart sweep log" picked up this
File 'C:\HP\KBD\PS2.DLL' added.
and a lot more things, but the log is way to long to add here. Is the PS2 ok?

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Hello, thank you for taking the time to view this. For some reason some links don't work on my home computer but do at my school. I tried them in both FireFox and IE, and nothing worked.

Links like:

Grinler's HiJackThis Tutorial

Said: "Not Found

The requested URL /forums/HijackThis_Tutorial_How_to_use_HijackThis_to_remov e_Browser_Hijackers_and_Spyware-tut42.html was not found on this server."

But they work perfectly at my school, or at my friends house. I'm starting to think its Mal-Ware vs. a problem with my browsers.

But I have the best of the best (pretty much every program Geek to Go admin's and staff has recommended) Anti Mal-Ware applications, and have been scanning non stop all day, and yesterday. Some have detected 1 or 2 problems, others have not, but nothing is better. I think things are getting worse, because now things are slowing down a lot, and programs are taking longer to open up.....and such.

So here is a HiJackThis Log:

Edit by chaslang: Inline HJT log removed. READ & RUN ME sticky not followed.

Help me please this is pissing me off

Answer:Serious Problems getting worse

Welcome to Majorgeeks!

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, renaming, running, and posting HijackThis logs as attachments.
Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
Make sure you check version numbers and get all updates.
Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
Downloading, Installing, and Running HijackThis​Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.​
When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
CounterSpy - only for Windows XP, 2K, & NT users
AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy. - only for Windows XP, 2K, & NT users
Bitdefender - from step 6
Panda Scan - from step 6
runkeys.txt - the log from GetRunKey.bat
newfiles.txt - the log from ShowNew.bat

NOTE: You can o... Read more

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Old, OLD Sony Viao.. been a great workhorse...Problems started with it not booting into XP unless it rested overnight! (Just like me I guess) Real problem is that I need this machine badly to teach classes.
I uploaded all the new drivers on Sony site.
. As long as I use it in the morning it boots.. EXCEPT now the keys are producing errors. Not all, just some.
One forum mentioned problems with bad memory. I have sent for a Memtest disk.. hope that will help confirm.. If so, its a doable fix.
Sony doesn't seem to have a keyboard driver .. I updated drivers for Processor, and Bios.
Any other suggestions??
I don't want to buy a old XP laptop but that may be my only choice.

Answer:Many problems, getting worse..

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Okay, so I have an ASUS Barebone Pundit P1-PH1 system, with a gig of ram, 3ghz processor, and lots of experience.

I usually have no problems getting rid of spyware, malware, etc, especially after looking in these forums countless times.

I have Rkill, mbam, dds, and hijack this. In case that helps.

Anyways, I seem to have aquired some viruses or malware or SOMETHING that is really wearing down my computer. I'm getting pop ups on firefox, i have 5 new processes all running under the name of lsass, im having some really slow times where it seems like nothing will work, my browser freezes, now im getting these error messages having to do with windows .net framework, and plenty of other problems.

My big thing is this. I have been trying to work on fixing everything, but im starting to get worn down. I cant even dfo a system restore point now, everytime i do it goes through the whole process and restarts the comp, but then boom. "System could not be restored to that point blah blah blah"

Please help. I'll upload whatever logs are needed, just please help me get my computer running like it once was :D

(And i'm sorry if this is the wrong forum :/, also I apologize for the grammar and spelling mistakes, its late, the babys crying, and im exhausted lol)

Answer:Need help!! Problems only getting worse!

Why is it that noone is helping me? Come on, I have so much faith in the techs of this site, what the heck

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I am runing Windows ME operating system.Ever since a friend messed about with my computor (took files out moved some around) to try to help it run smoother, it has never run right..PROBS>>>When I switch the computor on I get an unusual start up sequence..Black screen, white words, headed Micresoft Windows Millenium Startup Menu.I an given 1-6 options and a timer is running 30seconds. If I let the time run out, it carries on as normal. The desktop opens as if all is well BUT ... I have Norton Systems Doctor that is very ill as it does very little. It just says things like Norton Intergrator could not initialize the currant class ect other things ...The screen freezes for 25 -30 seconds every few minutes sometimes but it can be ok for 30 mins...When I click on Launch Outlook Express, a dialog box tells me it cannot be started because MSOE.DLL could not be loaded...I have no sound what so ever from anything....The internet runs fine BUT ..I have no MSN Messenger or Hotmail...I have tried to run msnconfig from the run commandbut a dialog box pops up stating ...msnconfig cannot be found ... an I writing this in correctlyAlso System Restore will not restore anything, I have tried a number of dates...Should I put in the Recovery Disk or is this a last resort or am I there already ....I will check back every 20 mins or so...ThanksDerek

Answer:Problems now worse ..please help.

Well, for one thing, the command you are looking for isMSCONFIG

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Help. Internet explorer keeps freezing on me and when it does, I can't shut down iexplore.exe in the processes. I have a feeling this part of a larger problem since I've had a lot of problems with Vista Home Premiere since I bought this PC a few months ago.
I've run virus scans with both AVG and PC Tools. And scanned for malware with Adaware. (my windows defender will not update.) I just installed hijack this and when I run it, I get 2 error screens before the log.

The first error reads "For some reason your system denied access to the hosts file. If any highjacked domains are in this file, Highjack this may NOT be able to fix this"

The second error reads "An unexpected error has occurred at procedure:ModMain_CheckOther1Item()Error#75-path/file access error

Then I get my log file. Also, I don't know if it is related but I tried to download and install Mozilla Firefox yesterday and I kept receiving an error message saying it could not install.

Here is the log file from Highjack this:

Logfile of HijackThis v1.99.1
Scan saved at 1:58:25 AM, on 2/21/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)

Running processes:
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.... Read more

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We had some bad storms come in and in the midst of shutting down my computer the electricity went out briefly. The computer came back on and the display was fine. I proceeded to got ahead and shut everything down. The following afternoon, when I turned on my computer... the display was cloudy, had a green tint and I had no internet connection. After a few hours with my internet provider technical support, they told me that I needed a new network card and I would be better off buying a new computer. I simply used the USB cable that came with my modem to bypass the ethernet. Now I have an internet connection again but, my display is still bad and is steadily getting worse. Now everything is darker and has a blue tint. I made the mistake of stopping by a repair shop and speaking to someone about getting a new video card. I was told computers aren't built these days to add onto.    I may not know much about computers but, I know better than that. Yes, my video card is part of the motherboard but I do have a PCI Express slot available. Is it my card or do I need to replace the cord or it is something else? What do I need to fix?

Answer:Display problems only getting worse!

Try borrowing a screen to test first, to see if it is the monitor.Then try to borrow a known working PCI-e card, as yes, if yours is built in to the motherboard, it will allow you to use another card.generally however, this sounds to me like more of a monitor issue than a video card issue, as the colour changed, and I believe if the onboard card was that messed up, it shouldn't boot.

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Hello all, im new here and i only have basic computer knowledge so be easy on me please...

Ok so i think ive screwed up my pc.

My problems started with slow running ie. I have a really crappy computer, but all i use it for is basic surfing and media downloads. So anyway IE was running slow as crap so i figure it must be a virus/spyware whatever so i run SuperAntiSpyware and it doesnt find anything. I run AVG and it doesnt find anything either. I then run disk defrag. My computer tells me i dont need defrag. I cleared my cache of temp internet files/cookies/ etc. and my problems still persist.

And here where i undoubtibly made things worse. I get the idea that i might need to reinstal zone alarm. So i do and notice that generic host process 32 rpc is continuiously using the internet. I vaugely remembered disabling it last year when i first instaled Zone alarm. So i disable it via My Computer > Manage > Servises and aplications and then on remote procedure call i disabled it. i wanted to change the start-up on it to manual but the option was greyed out so i just disabled it entirely. What harm could it do right?

Oh and thats not all, while on my mission to figure out how to disable RPC i fiddled around with a few options under My computer > Properties. I edited some stuff within the remote and advanced tab but i dont remember exactly what all i did. I made a change to the performance and it made me restart the pc but without all the fancy windows and stuff... Read more

Answer:Problems everywhere and i'm making them worse

Hello blumilk, Welcome to TSF!

Try powering up the computer from a 'Cold Start', while continually tapping the F8 Key.
In the "Safe Mode" Menu select the option "Last Known Good Configuration", and follow the on-screen prompts.

If this does not fix the issue, there are other alternatives that we can try.

Post back with the outcome.

Kind Regards,

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I ran through the malware process and it picked up 1 bug, but my software is getting flakier and flakier. It started with my MSOffice losing its product code and now every time I go into any component, it reconfigures. Of course, I thought I had the code in my email and cannot locate it. The software disk doesn't have it with it...So, I've been living with it until the piece of paper I should have printed and put with the disk shows up again.

So, I went into Outlook yesterday and found all these undeliverable emails which was my first clue. After running through the malware process, those seem to have stopped. The only problem, when I went to set a new recovery point, my windows expl keeps shutting down now. I right click on just about anything and I get the warning that Win Expl has stopped working. It recovers, restarts...Now every shortcut, is not working. My sound is not playing. I can only get into my browser by calling it up through another program...

I have previously tried to fix everything, but now it's time for help.

I don't know where to begin. I am running Windows7, MSOffice10. My I/N Expl is Chrome. Tell me what you need or where do I go to get you a list of what software/hardware I have?

I'm getting very frustrated. Thanks for your help!


Answer:Software Problems & Getting Worse

Did you actually post your logs and have them help make sure your clean now? I would do that very first before asking for help over here, better to make sure your clean before we start troubleshooting on the software.

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im having quite the problem with my laptop lately, the darn keyboard is being unresponsive. by that i mean none of the keys respond, sometimes my built in mouse does but only if i dont turn it off before the keyboard stops responding. i come to you all in need, im not sure what i can do, resetting it only temporarily fixes it and i cant keep resetting my laptop every time, it hinders my progress with my work drastically. the only way i can even type right now when it does this is through my drawing tablet and my wireless mouse but it takes so long to do this and is both irritating and tiresome.

please, help me qwq

Answer:Hp laptop Problems, getting worse!!!

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Thanks for all the help last time. Unfortunately, all of the problems cropped back up within a few days (old thread). Plus, I'm now getting constant warnings from AVG telling me it's found a virus "PSW.Agent.QX". I'd love any suggestions.

New HijackThis log:

Running processes:
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ESPNRunTime\DIGServices.exe
C:\PROG... Read more

Answer:Need help, again...problems back, worse?

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In the last few months my windows XP home edition started getting a bunch of errors.

- IE showing script errors many times
- task manager not working
- disk won't defragment
- cannot open msconfig

Someone told me to install the service packs and updates so I gave it a try. The update didn't fix my problems, but instead made a bunch more. After I installed SP1 I went back to the windows update and installed all the critical updates.

- Microsoft Kernel system audio driver is missing and I cannot find a driver to replace it. I cannot play any sounds now.

- A blank error window shows up literally every 5 seconds. It has a red X icon and an ok button, but doesn't show any text.

- Taskmanager still won't work. I press alt+ctrl+del and then the fan on my computer spins really fast, then the green resources icon shows up in the taskbar for a little while, but taskmanager won't open.

Please help me, I am ready to smash my computer now from the irritating error window.

Answer:SP1 made my problems worse - please help

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I originally posted in the IE8 forum and was transfered to the malware forum who found various malware and cleaned my computer but I still have many problems and they told me to post here.
IE8 still getting blacked out info bars, and while I was going through the process of getting rid by changing to classic view etc etc the desktop went to black and white and froze for about 15 secs.
This morning on bootup I had no sound so went into control panel to adjust but got the message the windows volume control was not installed. Repaired that by using my XP cd but then found that IE8 had disappeared. I looked in my programs and found the IE folder but there wasn't an IE exe file, only.dll's etc
Downloaded and reinstalled IE8 but I have the same problem I can't find the .exe file to put a shortcut onto my desktop.
Strange thing is that when I click on a web page link IE8 opens.

What is likely to happen next!!!



Answer:[SOLVED] Many Problems-getting worse

Hi davecabezo,

Can you run a chkdsk. There are a couple of way you can do this:

1] First way Windows Key+R and type CMD and hit Enter. At the command prompt type 'chkdsk /r' (without the quotes) and hit Enter. (it may ask you to reboot, so press Y and then Enter)

2] Second Way Go My Computer and Right click on Local Disk (C:) and select 'Properties'. Then under the 'Tools' tab click on 'Check Now' next to Error Checking. In the small window that opens put a tick in both boxes and press 'Start'. It will say 'Windows can't check the disk while in use'. Just click 'Schedule disk check' and then OK. Reboot, and it will run on the next startup. This will check and try to fix any bad sectors on your hard disk.

Let us know if any bad sectors are found during stages 1 to 5. chkdsk may take a while to run depending on the size of your HDD.

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Second thread I've made, first one went unheard and the problems are getting worse.
Google chrome now randomly gets the 'grey aw,snap screen', and BAD_POOL_HEADER
BSOD are more frequent. Computer works fine most the time, just when using chrome/installing things the PC crashes. Minidump files are attached, PLEASE HELP!!

EDIT: Added Driver Verification files,

BSOD screens are more and more frequent now, during bootup, opening internet tabs, and just idle.
Thanks for the help so far Yowan
Please help me

Answer:Problems worse - BSOD

Are you using League of Legends? It appears that its launcher is causing issues on your system
Run Disk Check and a scan of Malwarebytes

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, fffff8a0090587a0, fffff8a0090587d0, 503010a}

GetPointerFromAddress: unable to read from fffff800030fe100
Probably caused by : Ntfs.sys ( Ntfs!NtfsRemoveHashEntry+e2 )
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arg1: 0000000000000020, a pool block header size is corrupt.
Arg2: fffff8a0090587a0, The pool entry we were looking for within the page.
Arg3: fffff8a0090587d0, The next pool entry.
Arg4: 000000000503010a, (reserved)

Debugging Details:

POOL_ADDRESS: fffff8a0090587a0



PROCESS... Read more

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I have had several problems with my comp for awhile, progressively getting worse with the newest being the blue screen errors popping up whilst in the middle of working on the comp & shutting the comp down automatically. Explorer windows pop up one after the other even when it's not error screens also upon shut down, at restart sometimes icons do not appear properly & unable to do anything-have to restart manually...etc.
I will post my HJT log but wondering ahead if I should just start from scratch, however, this worries me..everyone says, besides the obvious backing up what you want before you reinstall, that it's easy, should be no problems getting it all back up but I can't afford to have a problem with the reinstall & end up with no comp up. I was told before on here that I have enormous amounts of malware, etc. & was told by one "My guess is that it would be quicker to start over. It depends on how comfortable you are with the registy and stuff. Sometimes it is kinda fun to chase the little guys, but if you don't have the patience/time/experience, it is better to cut and run."
NOTE: I know Ad-Aware is suggested most of the time, I CANNOT run this on my comp, even the latest download shuts down my computer when I try to run it.

Logfile of HijackThis v1.99.1
Scan saved at 7:37:07 PM, on 4/6/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WIN... Read more

Answer:Comp problems getting worse

Also, FYI, I see some suggestions involve going into safe mode but that some cannot because of having a wireless mouse, this is also what I have...

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My icons are disappearing
The computer is running slow
Viruses have completely taken over my computer
I am going through financial difficulties right now and would REALLY appreciate help.
I understand computers therefore I can take direction fairly well..
Just please tell me what I need to do.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:19:43 AM, on 5/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDO... Read more

Answer:It's Getting Worse & Worse. PLEASE. I cannot afford to bring it anywhere:( LOG INSIDE

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Hi all,

I started the day on a high note, before turning on the computer that is, thinking I was going to get some things done. This was not to be: So we start at:

After XP loaded it said that it had recovered from a serious error Product ID _251... so I did some digging around and got some info from microsoft's web pages complete with registry fixes (deleting bad entries, etc.)

I did a quick scan with malwarebytes and it found some stuff that I deleted and when I did a restart it didn't come up correctly.

Went into safe mode and it came up.
(made a HUGE mistake here. Did not copy files I wanted to save when I had the opportunity)
Closed out of safe mode and let it start normally.
Would not boot normally.
Tried to boot in to safe mode and now its recycling back to POST, we have gone to...
Hmmm. So I thought how about putting the XP disk in and then do an install leaving file system intact.
When I got to the point of doing the install I chickened out because it said that it might delete the My Documents folder (had some things in there I didn't want to lose) I've done this procedure before and perhaps I should have taken the second opportunity to recover gracefully but I did not.

I hit F3 to cancel out of the install to try and boot from my other HD that has XP (but with some driver issues that I had yet fixed.)

I went into the CMOS to change boot order and notice that the hard drive (the one that I was trying to boot into is not showing ... Read more

Answer:HD/Filesystem prob:Went from fair to bad; then to worse, much worse

Test the HDD with the drive manufacturers disk tools (preferably using a different PC). Run the short and long tests. If either test fails or has errors, the drive is faulty.

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hello thankyou for this site. i have been familure with here for awhile and finally joined. i have been fighting malware sites for years, but now cant trust any help, free or buy. i have been bombarded with bundle crap and pc  is getting worse with ad,s and slower. this all started when trying to remove tribalfusion, adchoices, torntv v6.0 and whitecloud to no avail. cannot remove the from control panel remove programs or they come back. IT IS DRIVING ME BONKERS! i tried help herdprotect and adwcleaner to some help, but not the previous crap listed. is there any one trusted way to remove these? i have a 1 year old samsung, just updated to win 8.1. please help with you smart guy's or gals would be greatly felt. anything to complicated is above my fried brain. thank you, PAPAHOGEdit: Moved topic from Windows 8 to the more appropriate forum. ~ Animal

Answer:newbe with old problems, walware etc, worse

Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed. Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here....ADW CleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the toolClick on the Scan button.AdwCleaner will begin to scan your comp... Read more

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My system has experienced several different problems - unsure if they are related, but they have all occurred in very close proximity of each other.


1. SYSTEM INFORMATIONIBM Lenovo W500 [Machine]
Microsoft Windows XP Professional Service Pack 3 [OS version]
Intel Core2 Duo CPU T9600 @ 2.8GHz [Processor]
2027 MB [Memory]
143 G [Hard disk capacity]

2.1. WiFi Function Removed{Attachment_1}Problems began on 10/18/2010, when my system lost all WiFi capabilities. My event log showed that at 4:54:41AM (while I was sleeping) several components or drivers were removed including: [Intel ICH9 Family PCI Express Root Port - 2942] and [Intel Wireless WiFi Link 5100].

> Workaround: Uninstall/Reinstall in Device Manager returned WiFi functionality to system.
​2.2. Locked Desktop (background screen only) Problems returned several days later when my Windows Log-on brought me to a blank desktop screen with NO GUI access to system: Drives, Taskbar, Programs, Start Menu.

Note: I was able to bring up Task Manager via ctrl-alt-del, then from there open up Task Manager's "Help Topics", found a text file that I could "open with" Microsoft OneNote which then allowed me to use "contact us" link to get me online. But this was the extent of my systems functionality.

> Workaround: IBM ThinkVantage Button (similar to the F8 - Safe Mode option... Read more

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A few months back i started having crashes on the 2 games i play(Pacific Assault+PKR 3D Poker).
I thought that my old graphics card was the problem(radeon 9200) and as i had never upgraded my P.C. i felt i must be time.
I upgraded from a 250w PSU to a 630w and also put in a Sapphire 1650 pro 516mb but my problems are far worse now than before.I installed a fresh windows after the upgrade and now im at a complete dead end

Pacific Assault crashes right after i hit the start game button with either going right back to the desktop or to a BSOD saying ATIVVAXX.DLL and "dumping physical memory to disk:101"..i have it set at 800X600 medium settings.

PKR crashes to a PKR crash report screen or a BSOD "ATI3DVAG.DLL or to the desktop,i have it set on all low settings.

Also for no reason internet explorer seems to crash to a "send a report screen" quite alot.

Ive no idea what to do about this.....changed the graphics card,installed a new windows(sp2)

im at the end of the road with the pc....if anyone has any ideas about what else could cause these crashes it would help alot,im not sure if the bios could cause the problem but i dont know were to look now

thx jack

Answer:Upgrading has made my problems worse

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Hi guys,
Like all sensible people I decided to google my issue only after I had taken my laptop's life into my own hands. A problem cropped up on my laptop on Friday and I assumed it was something to do with working on an unsecured wifi connection fr the past several months and thought I had probably picked up a virus, so without a second thought I did what I had always done in the past and did a factory reset, which I now know was a really stupid thing to do. 
When it started up again I was being asked to activate windows which had never happened before and as it was pre-installed (and MS hotline were not at all inclined to help me out) I had no idea how to fix it. Skip a few hours later and a well-meaning flatmate actually reset my laptop a second time in as many days while I was away. 
The problems now are that most of my admin tools are disabled (time and date are also completely off), I appear to be connected to the internet but can't leave the homepage (and am told every other website has an outdated security certificate and cannot get through the warning screen) and I am being asked to activate windows again.
I ran malwarebytes, superantispyware and Avast scans in safe mode after the reset and they can't pick up anything. My unit is about 8 months old, it's had a lot of problems with the software in the past like the update to 8.1 crashing it at least 2 times but no major virus attacks.
I would be EXTREMELY grateful for anyb... Read more

Answer:Problems worse after factory reset ;__;

Hello, and Welcome
If the laptop is only 8 months old, you should be able to call the maker's support line and explain the problem. They may provide you with new install disks or after explaining the problem with the activation, they may have you return the laptop under Warranty. What is the make and model of the computer?

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Okay, been gone from here a long time, and wonder now how I ever got along without this site, it is the best out there!
I am about to purchase a new computer in the near future. I am not computer savvy at all, mostly use it for surfing and emails, etc. Anyway, have had this one for a few years now, and I am getting spyware one it that I cannot get rid of, about blank for one! Okay, when I do get a new computer, what protection software should I buy and install on it? What is the best out there in other words? Any body have some ideas...or what you use that works? Thanks a lot!

Answer:Spyware is worse then Virus problems?

My personal opinion, Windows XP Home Edition or Professional Edition with Windows XP Service Pack 2 is a start for security. For software I would suggest Norton AntiVirus 2005 for the antivirus. For spyware I would highly suggest SpySweeper, this program has worked wonders for me as in protecting me from spyware infections. If you have WinXP, SP2, NAV, SpySweeper you should stay clean from malware and worms. However you can still be infected if you visit unsafe sites. Hope this helps. Browse Safely!

Also please see this thread How to Protect yourself from malware!

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For the past week I've been having problems with the display on my T61. At first it would just freeze for a few seconds and then tell me that nvlddmkm stopped responding and has recovered, then sometimes it would freeze up completely and show me weird snowy patches. Updating my display driver (NVIDIA quadro NVS M140) seems, if anything, to have made things worse, since display became garbled immediately from startup (when it presumably isn't even using the new display driver), though it did sometimes show something resembling what should be on the screen instead of just snowy patches. Once I managed to see through the snow to uninstall my driver, and then I went back to just having these nvlddmkm recoveries and occasional freezes, but when I updated BIOS and my display drivers, it went back to garbling everything, beginning at startup. Any ideas?

Answer:T61 display problems - garbling and worse

Your GPU is about to fail. Hopefully you got warranty. 

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I have two Hotmail accounts -- one I use for work-related, and one for personal. I usually access them from home with Outlook 2010.
About a week ago, the one I use for Personal stopped getting new messages. I later found out I couldn't send any either, they were just being stored in the "Out"  box. When I checked the status bar, I saw the "#80041004 - Error in Synchronizing Folder Hierarchy" error. I was able to log on, however, through
 I immediately started searching the web for answers, and I tried everything that was suggested:
 - Checked the date/time on my computer
 - Checked the "Proxy Server" settings in both Firefox and IE
 - Making sure all the folders were in the root directory
 - Removed the account, and tried to re-add it
 - Removed the entire profile and tried to create a new one
Here's TWO funny things:
1) A few days ago (can't remember which day,) I had Office open (for my other email acct) and all of a sudden, the "broken" email account downloaded a few messages. I was glad, thinking it might have just been a temporary glitch, but the next day, it stopped again.
2) I got the bright idea to open "Windows Live Mail (which I used to use), but when I entered my password (it's changed since I last used it) it tells me it's not valid. It's the same password I use on, so I don't know why it won't work. Ever since I tried it, I'm not unable to re-add the Account in Office -- I'm getting a "0x80041059 ... Read more

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My computer was rebooting after waking from sleep mode with the stop error 0x00000024. There were no hard drive issues (I have just a new ssd and an external), so I tried updating the bios with the Gigabyte @bios utility. On reboot was another stop error, 0x0000007B.

I tried doing a system restore form startup repair, and it was unable to complete, stop 0x8000ffff.

Last known good didn't work, nor safe mode. I ran out of options so I came here. The only thing I can think of next is resetting the cmos.

Answer:numerous boot problems, from bad to worse

It turns out that there's a known issue with Corsair ssds and sleep mode. It boots plenty fast, but I was accustomed to using sleep as a way of reducing wear and tear on the mobo.

As for 0x0000007B error, I'm able to boot for now, not sure what was causing it.

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Hello, I'm new to the forums so I'm not sure if this is the right place for this. I decided to Sign Up here and ask because I'm tired of trying to google my problem, but I usually trusted this website the most because people here gave the most solid results.

I'm going to start posting my computer specs and then tell you how this problem developed and what is going on now.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, x86 Family 15 Model 67 Stepping 3
Processor Count: 2
RAM: 3071 Mb
Graphics Card: NVIDIA GeForce 8800 GT , 512 Mb
Hard Drives: C: Total - 381543 MB, Free - 280535 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, MS-7388, 1.0, To be filled by O.E.M.
Antivirus: avast! Antivirus, Updated: No, On-Demand Scanner: Enabled

So, I've had 4 PC computers. First one was a bad computer from 1998-2000 that I got from my dad, then I bought a really good gaming computer, degraded and had a bad computer and then I upgraded again and bought this one, it was used.
I know a man that works with computers a lot, fixing basic issues and putting up operating system and so on.

When I got this computer first it didn't have any operating system and I asked him to put up Windows XP and he did that for me. He told me he has worked on a lot of good computers and he had never put up a system on this good computer and everyt... Read more

Answer:Computer problems, freezes, performance getting worse...

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I have a desktop computer than runs Windows XP, plus a laptop running Vista. Some months ago, the desktop started to get bombarded with emails from pharmacies, possibly because I searched for info on a particular drug. My security at that time was set low. Deleting them one by one wasn't practical, so I followed advice I saw in a newspaper articlIe and downloaded Ad-Ware, CCleaner, and one other program I've since deleted. I also deleted all cookies. Nothing worked.

I then tried using the email filter and "message rules" to block certain senders and to delete messages where the topic included particular words. That helped a little. Then out of the blue I started getting emails about Viagra, and you can guess where that led. As an older woman who does not go to porn sites, I was totally p.o.'d. I wrote to the sender, a friend
of mine, in indignation, only to find he didn't send it; he got a virus that sent it to everyone in his mailing list. I did scans for the virus; found nothing. I did every kind of scan I could think of, which led nowhere.

Then a new development occured: nothing came to my inbox anymore; everything went to the deleted folder or to the junk mail folder, including valid emails from people on my contact list. How can I regroup here and stop the junk while allowing my contacts? You guys have helped me before; I sure hope you can help with this!


Answer:Email Problems: Cure Worse than Disease!

Yep, I'm being patient. I just wouldn't think my iemaill issues would be out of the range of the abilities of any of the people I've worked with before on this site. Well, here I sit.

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My computer cannot get online since it was infected by some malware. Some has been cleaned by MalwareBytes but what remains is now causing worse and worse problems:Symptoms include:1. Windows cannot configure network, if i run WZC it then sees the network but cannot get an IP. IP displays as zeros.2. Increasingly long pause before startup.3. GMER scan causes sudden reboot after hanging on a file.4. Taskbar has reverted to windows classic and xp no longer appears in the menu.5. Lots of redirects when online (this was before the connection broke).I have done some scan and some basic fixes but nothing has worked any help much appreciated, i will certainly donate generously if the problems can be fixed. Scan information is below, firstly MBAM, then OTL, as explained above, i cannot get GMER. Malwarebytes' Anti-Malware 1.46www.malwarebytes.orgDatabase version: 4161Windows 5.1.2600 Service Pack 3Internet Explorer 7.0.5730.1301/06/2010 21:57:15mbam-log-2010-06-01 (21-57-15).txtScan type: Quick scanObjects scanned: 136221Time elapsed: 7 minute(s), 54 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 0Folders Infected: 0Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:(No malicio... Read more

Answer:Malware blocking internet - problems now getting worse - help please!

PLEASE CLOSE - i have found some help elsewhere - thanks very much, you people are doing great work!Jeremy

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This started suddenly. I had just worked on a windows movie maker file for a friends daughter for a school project and was using nero to convert it to a dvd file. After the first attempt was unsuccessful, my computer was crashing and I rebooted. When I did, I could no longer open my Nero, I got the following error:
"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item."

I soon found out, I also got this when I tried to use winzip, or vlc media player.

Who knows what else is effected. I have been searching for fixes, and found several threads here.

I have already tried a system restore to earlier in the day before it occured, as well as tried merging exefix.reg from another post reccomendation, and following instructions from still no luck.

Everything works fine in safe mode and I AM the administrator of my system.

I have a paid version of AVG. Ran virus checks, malware and spyware checks, nothing suspicious shows up.
It has now effected more programs, I initially posted in software, but now Im afraid its a malware or hidden trojan, as more and more programs become effected. PLEASE HELP I use my computer for my business with web design, photo editing and computer generated art.

I have since tried to uninstal my AVG and reinstall, system restore, last working configuration, HELP

I am now unable to use internet explorer or google chrome browsers, only f... Read more

Answer:can not execute exe files to fix problems with my computer things getting worse, HELP

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I have a few months old new w510. Right off the bet I had problems.. Speaker didn't work the right side.. First time I sent it in for the right speaker replacement.. and keyboard left click was having some problems. The screen also makes a cracking nose randmoly when opening and closing. They didn't fix the speaker but replaced the Bezel..something do with mother board..and sound..when I got it back I still had the same problems..I am very dissapointed with the new 510s..seems like everything is pos. The screen is still making a cracking noise while closing or opening.. I heard others having problems with the speakers etc..
I am venting..stupid computers and stupid people cannot fix anything Monday I am sending it in for a 2nd is the pic of what they replaced..
Link to picture
Note from Moderator:  Image(s) >50k converted to link(s).

Answer:W510 problems being sent to service 2nd Time..worse then W500

More  examples of HIGH Quality (NOT)!

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Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Pentium(R) Dual-Core CPU E5200 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4094 Mb
Graphics Card: NVIDIA GeForce 310, 512 Mb
Hard Drives: C: Total - 694922 MB, Free - 539562 MB;
Motherboard: Gateway, SX2800
Antivirus: Microsoft Security Essentials, Updated and Enabled

Yesterday my computer was running very slowly and taking forever or never getting to the sites I wanted, especially clicking on a google search title. I did a scan with Malwarebytes free version (updated) and it showed 20 PUP optional.b infections. I immediately clicked to remove them and restarted my computer. Upon restarting I was horrified to find that when I clicked on Internet Explorer it would not connect me to any of my usual sites such as Outlook, Google, Facebook, my bank NOTHING! So I went back to the scan results and restored everything that I had checked to remove on the Oct 22 11:29 scan. Then Internet Explorer worked again and I could get to where I needed to go. Then I did another scan resulting in the PUP opt.b infections; this time I removed the ones that were in memory, registry value or registry key, removing only the ones that were located in files or folders. Again restarted and sure enough no Internet Explorer again! So I restored all of the PUP infections again and here I am today. Computer is still painfully slo... Read more

Answer:Problems of slow computer worse after Malwarebyte scan!

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I've upgraded my HP Pavillion bought last year with Windows 8.1 pre-installed to Windows 10 this August. From the beginning I could not shut down my PC by going to start>shut down, but I have to shut it down by pressing the physical power button; my bluetooth also stopped working. I've tried several times to get help from Microsoft, but they couldn't do anything. I was hoping the November update will fix those issues but things even got much worse: Now I don't have the option "send to" when clicking the right click at all; my Intel Smart Connect is disabled, and there are also a few minor issues. I've had a session with the guy from Microsoft online support and after an hour he couldn't do anything (although he was being polite and tried everything I've already tried myself). So, now I'm stucked with this c*ap and the only thing I can do is to reset the PC to the factory settings, return to the Windows 8.1 and reinstal all the apps from the scratch (a whole day work, at least). From my experience (and I'm with Microsoft since Windows 98), Windows 10 is absolutely the worst Windows ever (even NT and Vista were better). I'll stick with this sh*t for another month hoping someone in Microsoft will do something about it and then I'll return to 8.1. Or do you have any other idea?

Answer:Windows 10: Problems from the start, November upgrade even worse. What do I do?

I have another idea for you.
All the issues you are describing look like they can easily be caused by system driver issues. HP has been known to have a number of problems with drivers since the switch to 10. HP is the one responsible to make sure the appropriate drivers are available for the HP hardware in your system.
Check on the HP support site for updated drivers for your system. Get fresh copies of all of them and install them. You'll need drivers for Bluetooth, chipset, Intel Smart Connect, and everything else they have available.
Let us know how it works for you. It's certainly easier than trying to reset to factory settings, and if HP has the proper drivers available, it will also make your PC go from the worst experience ever to possibly the best experience ever.
Mine was horrid until I got the drivers fixed. Ever since then, I've been loving it and everything has worked just as it should. The manufacturer of my laptop did provide the appropriate drivers, so I was in luck with that one.

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Hi, A few weeks ago my computer stopped recognizing my audio driver and i attempted fixing the problem myself by installing some things (i was looking for help on some other website) and i probably just made things worse..i have an hp pavilion slimline,Windows XP,1.40 GHz,504 MB Ram,SP3,if that helpsand also when i go into my device manager, whatever i installed/uninstalled for audio, all i have now is -Realtek High Def Audiomy brother has the same computer, with perfectly working sound and in his device manager i found-audio codecs-legacy audio drivers-legacy video capture devices-media control devices-realtek high def audio-video codecsi don't know what to do to reinstall software/fix my problemhelp would be GREATLY appreciated!

Answer:No audio device on my computer + me making problems worse..

Can we have some more info on soft/hardware please.

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I bought a Think Pad in April last year which does not start anymore, no lights,nothing.I wanted to send it back to Lenovo for guarantee.Ther ist only ONE problem, there is no sticker on the laptop which shows me the serial numer. Obviously there supposed to be on, but it is missing!!!I do have the invoice which shows the purchase date, but no serial either.I already quit wasted some time to with this bull**bleep**, I hopefully do not need a layer for that.Here you see the last response of the "support" manager -Dear Michael Mueller,Unfortunately I have to inform you that you have no guarantee for this machine.Repair of machines that do not have a sticker can only be carried out by a Lenovo service partner.Lenovo Service Partner: you have any further questions about this service case, please send us an e-mail to [email protected] or call us on the free phone number DE 0800 - 500 4618 / AT 0810-100-654 / CH 0800-55-54-54. Lenovo regularly conducts customer surveys on service quality.If you are selected, please take a few minutes to answer the questions.We thank you in advance.  Yours sincerely, Davor KrpanLenovo Technical Support IBM Hrvatska d.o.o. za proizvodnju i trgovinuMiramarska 23, 10 000 Zagreb, HrvatskaUpisan kod Trgova?kog suda u Zagrebu pod br. 080011422Temeljni kapital: 788,000.00 kuna - upla?en u cijelostiDirektor: ?eljka Ti?i??iro ra?un kod: RAIFFEISENBANK AUSTRIA d.d. Zagreb,... Read more

Answer:guarantee handling - bad worse than worse

I just forgot to mentioned, that the purchase was done through the Leonovo online shop itself -  VERSANDBESTÄTIGUNG Ihre Bestellung wurde versendetSehr geehrte(r) Michael Müller,vielen Dank für Ihre Bestellung im Lenovo Online-Shop, der von Digital River unterstützt wird.Die folgenden Produkte wurden versendet.Bestelldatum14. April 2017Bestellnummer23856585462Tracking-nummer1ZAF68846704024055Folgende Artikel wurden versendet: BestellmengeProdukt-SKUProduktnameVersandmengeVersandmenge gesamtBetrag120J1CTO1WWThinkPad 13 2G11800,52EURWenn Sie per Kreditkarte bezahlt haben, wurde Ihre Karte nun belastet.

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I was curious if anyone out there knows anything about this...

I have a self-built computer, three years old now...and day by day it's getting worse and worse!

AMD Athalon XP @ 1.1 GHz
Windows XP Pro.
Radeon 9500 Pro. 128MB DDR

The problems started about six months ago--every time I'd turn on the computer, it'd scan the hard drive for errors, claiming an improper shutdown. Then, two months ago, it started going to a black screen saying a windows file is corrupt, use the XP CD to restore the file--but simply restarting the computer at that point would get it going (only came up on a fresh start).

Then in the recent times, the screen is completely black. I turn on the computer, and no signal is sent (I'm guessing) to the monitor, so it's just flashing the power light...but after waiting approximently 10seconds, and restarting ('reset button'), it would go to the other problems--file corrupt screen, then the error scan...and this latest time, it took 4 resets for the screen to catch a signal...

All wires are plugged in good, and everything seems to be functioning properly, except for, of course, this problem I have...and I really have no idea where to start on fixing this. I planned on keeping this computer for another year or so--and hope this can be fixed! Anyways, any ideas/suggestions, please let me know!


Answer:My Computer - Getting Worse & Worse! Is there hope?

take the graphics card out and insert it back in firmly making sure it is sat properly in its slot. check the manufacturers websites for your motherboard and graphics card and see what the bios updates do, and see if they have any FAQ's to check if anyone else has been having similiar problems to you in terms of people who have the same motherboard or graphics card??

Email the manufacturer(s) for your motherboard company and graphics company.

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Hi everyone,
My bottom fan on my PC was being very loud, so I opened up my case and unplugged the power supply, and flicked off the power switch on the back. I unscrewed the bottom fan and dusted it a little bit, and then I put it back together how it was before.

The part that I unscrewed also contained my hard drive, and now that it is reseated I cannot boot.

At first I got an error when booting:
Loading operating system . . .
disk boot failure, insert system disk and press enter.

THEN, I tried making sure everything was connected well and tight, and now I am not getting anything displayed on my screen.

Apologies for the lack of knowledge and thanks for the help.


Answer:Boot problem, getting worse and worse

It is possible that when you removed the fan and hard drive, you plugged the hard drives SATA cable into a different SATA port on the motherboard. Get into the bios, and make sure that the hard drive is being detected properly

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Initially it was Edge not working properly, now it mostly crashes. Even the new "amazing" feature of tab previews doesn't work properly. Imagine, I moved back to Chrome after so many years of being a happy IE user. Cortana was a bit iffy with "Hey Cortana". Now she doesn't listen to what I say at all, even when I press the button. The notification center has its own mood. Often decides to hide until I restart for absolutely no reason at all. Same goes for the sound volume and other flyouts on the desktop.
In short, there is massive degradation of various major features with every new build. And since I post all the issues I find using the feedback app, I know it is not just me experiencing these things. This is disastrous.
So, is it just me or you experience similar issues yourself?

Answer:Is it just me or does Windows 10 get worse and worse with every new build?

It's just you.

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i've had verizondsl for about half a year or so now, and from last month to present, the connection has been horrible.. sometimes it would just hang for up to a minute at a time, with the modem activity light blinking slowly (loss of connectivity).. before it started, speeds were decent, and although slow compared to the optimum cable i was used to, it was sufficient. now it's just pure garbage. if it weren't for the fact that we're getting free cable, i would immediately switch to roadrunner

i figure asking you guys is probly much more helpful than those scripted outsourced fools at tech support. i tried all that "reset your modem" "unplug the ethernet cord" "make sure you're computer is on" crap already and would like some REAL answers..

PS- at my old house, we used to have verizon as well, and after a while it just stopped all of a sudden and when we called to see what happened, they said since there was construction in the area, they must have switched our phone line over to one with a further CO, and we were now too far to service. verizon is teh gay.

Answer:verizondsl getting worse and worse speeds

Well try plugging the modem into the demark jack if you have one (by where the phone line comes into your house). See if this still happensl. If it doesn't maybe something happened to your internal phone lines. (this probalby won't be the issue I'm betting).

Beyond doing that phone your ISP and get them to file a support ticket or whatever they call it there. When I was having trouble with my DSL connection a couple years ago I phoned up, they sent a guy from the telephone company to test the line and they replaced a device at the CO and the connection has been perfect ever since.

The [H]orde needs You!

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History: My Home Office computer (with System info below) purchased in June 2007 configured RAID 1 - 3 year warranty

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name DBC-OFFICE
System Manufacturer MSI
System Model MS-7241
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1866 Mhz
BIOS Version/Date American Megatrends Inc. V1.1, 23/10/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name DBC-OFFICE\user
Time Zone Eastern Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 931.33 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.84 GB
Page File C:\pagefile.sys
Had ISP-based Norton Internet Security system on it and Windows Defender up until Mid-January 2009, nothing else for malware or adware

Started having start-up problems, tried to run Windows XP repair program - wouldn't let me complete the process - can't remember what the error message said but it was related to missing files (sorry I can't find the details I wrote down)

Took Norton Security system out with the Norton Removal tool, reinstalled Ghost 12 and ran a complete back up of my HD via Ghost on an external HD

Installed... Read more

Answer:Windows XP problems/AVG AV won't reinstall - fear things are in worse shape than I realize

Hi,A few thoughts. -If you are still infected then so is your Hard drive image you created!!-Read this and consider posting a log for evaluation in the HjT forum-Registry cleaners do not improve system performance and can actual cause harm to your OS.Hope that helps,t

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Hello my new bestest friends. I need help ! (as does everyone who comes here) My computer has been running like a bag of you know what for about 3 weeks. IE became corrupt and will not start even after uninstalling and re installing Versions 6 & 7. However this is not the problem as I am currently using safari and finding it great. The problem lies with my computer and it's sluggishness, ever since IE became corrupt my computer seems to have slowed. I am getting occasional Internal memory (blue dos screen) errors and several other little glitches like windows XP's search program will not close after I perform a file search. I have performed several Virus & spyware checks such as AVG and Spyware Doctor also several registry progs like registry Booster.AVG comes up clean, however Spyware Doctor and Registry Booster both show a lot of Registry errors inluding heaps of lnk file and url files. I removed most of these the first time around but discovered it to have deleted all my shortcuts and bookmarks that I much needed (well not so much the shortcuts) It did not remove the actual .exe files but was a major hassle as my dektop shortcuts where wiped. So I performed a system restore and now have everything back.I am wondering are/have these files become corrupt or is this just overkill on the software (spyware Doc & reg booster) behalf?? I have also noticed in my Hijack this log that there are several (missing files).I am so in need of help as i use my computer to p... Read more

Answer:Need Help Computer Getting Worse And Worse!

Hello Krisso,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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Question: It could be worse

I come to this forum and read all the time in search of knowledge . With the reading and help of the fine people here I have fixed many problems . Some posts I have read complain about a program taking a minute to start up . Some complain about a slow boot up . Well when I said it could be worse I found one that couldn't be . Uncle brought his PC out to me to see iffin I could make it work for him . HP Pailion with 128 ram and XP Home . Hooked it up to my monitor and turned it on . One hour and 15 minutes later I could finally do something . First thing I attempted to do was run defrag . It took 15 minutes for the menue to work enough to let me click on defrag and another 29 minutes to open defrag . Now I have it open and click on derag to run , 7 hours later it finished . Pc Was still slow . A bit better but not much . Started to empty temp folders . One temp folder took 15 minutes to empty . Emptied all the temp folders and the history then deleated some programs . Only deleted 3 small programs but with them and the temp folders I regained 17 gigs of hard drive . Did another defrag and this time it went much faster . Then I started on malware and viruses . Did the ususal scans I learned from here and took a bunch of them out . Got to the point that the PC was healthy again . Took out the 128 megs of ram and replaced it with 512 which is the max for this HP . Now it is running very smooth and probably as fast as it ever will . So when you think you are running slow do t... Read more

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i now cannot access my e-mail since doing an update every time i click on the e-mail icon nothing happens its just blank, nutty norm again

Answer:its seems to get worse

What email icon?????????????

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Question: From Bad to Worse

Hello to all the experts here at Bleeping Computers.

I was in the process of following your steps from the "Preparation Guide" when my computer decided to crash big time.
Initially I had my homepage hijacked by something called That by itself didn't seem to be a big deal. I was proceeding through the steps and made it to step 8 (Create a GMER Log). Approximately 5 minutes into the scan my entire screen went all screwy. It looked like the GMER scan program filled the screen and scrambled itself.

Now my computer won't work at all. After a restart, the computer locks up on the black screen with the green progress bar (Microsoft Corp underneath). I tried a safe mode reboot but it stops loading at the following line of text, "Windows\System32\Drivers\avgidshx.sys" This was the same line of text that was being scanned during the GMER scan.

After another restart (so many I lost count) my computer reads the following, "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:...." Several options are listed but even after inserting the original operating disc to repair, I can't get past the green progress bar thing.

Help!!! I'm moments away from turning this laptop into a very unaerodynamic flying brick.

(I'm typing this on my wife's Macbook, in case anyone was wondering how I could post)

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Question: from bad to worse

please help-got a new laptop trying to use the wi fi.there is no wireless connection icon any where.maybe there no driver,im guessing. do i need to use the disc that came with my other laptop works fine.maybe i need to use another keycode,i dont know please help.thanks

Answer:from bad to worse

I think you're already running a thread on this: click herePlease don't double-post.

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Hi. I hate to be a nooge, but I posted a problem I had a week ago with a single search term being redirected in Google -- only that one search term was redirected. That much has stayed constant -- I've been using Google all week and only that one search term is redirected. My post has dropped down to page 12 and I think it's pretty much off the grid by now.Tonight I tried to run Hostsman to update my Hosts file and Avast! immediately put up the Warning notice that:12/2/2009 11:40:42 PM SYSTEM 2016 Sign of "Win32:Delf-MZG [Trj]" has been found in "C:\Program Files\HostsMan\hm.exe" file.I quarantined the file, but now I'm very concerned. When it was just the one redirect it was interesting, but this has me a bit panicked.I've copied last week's post here.Can anyone help?EDIT: Okay, it looks like Avast! may be reporting false positives right now with virus database 091203-0, the one I'm using right now, according to what I read in the various forums. I'll keep a good thought, anyway.But my redirect problem IS still there, and I'd like to get to the bottom of it, if anyone can help. Thanks!Hello again -- I was here with a severe problem about a year ago. It took several weeks, and a lot of help, but I got cleaned.I also learned a few things. I have since installed the NoScript and Cookie Whitelist addons to Firefox, I installed the free version of ZoneAlarm, and I installed a Hosts file manage... Read more

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new note pad mesgwhen I boot up.
[email protected]%SystemRoot%\system32\shell32.dll,-21787

I get this on start up and firefox is giving me an error

Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page
Can any one help me out?

Thank you so much

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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I made a post about my windows 7 explorer crashing, it seem to only happen when I move files from my internal to my external hard drive. it was still happening, nothing i tried fixed it.but NOW its gotten worse. Its crashing on a loop...every single second.this happens as SOON as I SIGN seconds it crashing and looping
and I cannot do a thing but use my internet...I get a message that tells me my program
fences (stardock program) has detected that there is problem with 7, and it disables itself, Then windows7 explorer crashes. sends info. then restarts...If I start a video or a program before it closes (which is seconds) then it will run. I have been up for HOURS trying to get this solved. I have NO clue what is going on. I ran Anti-Spyware free edition, found 8 harmful things, had them deleted. I also ran my microsoft essentials...BEFORE that..and it Finds NEVER does. but anti does...that confuses me.

SO what is going on? what do I do? PLEASE anyone, I am computer illiterate...
I have windows 7 (genuine)
32bit home premium.
I was tryng to get the rest of the info. but I can't as the explorer is completely locked up as I type this...please help I am so frustrated, I want to make Bill Gates come fix my computer lol...who has his number!?
ASLO! After it crashes and re-opens it keeps bringing up the c drive file location library? every single time, so now i have a list of these file locations open...also I JUST get a message saying that my firewall is... Read more

Answer:Oh no its worse! Help!

Can you get into Safe mode instead? If so, does it happen in safe mode?
Safe Mode

Do you have a system restore point you can revert to?

Oops sorry just read last line of your post.

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Question: Bad to Worse


It appears my browser (IE/XPpro non-sp2) has been hijacked - at boot time I get an IE page that advertises WinAnti-Virus and demands I purchase. I can close the window and continue, but there are 37 processes running and the drive is constantly active, where an identical box has 28 processes running. I have downloaded (but not run) all the software you recommend, but apparently nudged the wrong bad actor and now the system won't boot at all. I have backed up some data, but don't want to loose everything if I can help it. I don't know how to use command line recovery and I can't remember the Admin password to use it anyway.

This happened once before and I let the system just run and reboot itself and after about 4 hours it was successful. I have about 4 hours on it now and no luck. I will let it run all night to be sure it doesn't heal itself.

If I reload XP, will all my data still be there?

Things started to go south about 2months ago when McAfee found Vundo and couldn't seem to kill it off.....

thanks, GearHead.

Answer:Bad to Worse

Hi GearHead,

Check out this link and try the removal tool from Symantec.

READ ME: Virtumundo Problems/Resolution Threads

Should that fail, I would suggest following the steps here:

READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Best luck

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Ok my computer has been progressivly getting worse becuase before i wasnt able to enter my control panel becuase explorer would just crash. And now i started up my computer and restarted a couple of times and i cannot see my tool bar(the one with the start button) and my cousin is bringing my xp disk christmas.. what can i do in the meantime? oh and when i click my windows key it doesnt do anything.

Answer:it just got worse...

looks like a virus to me
what antivirus program are you using? and is it up to date?

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Sorry to be such a bother but this problem is driving me bonkers!
Every turn develops into a new drama-here's the situation so far-

(1.) When I go to click on a program (any program) my computer either immediately or soon afterwards pops up a window that says "program error-process has already been exited-has generated errors and will be closed by windows. You will need to restart the program. An error log is being created." Of course restarting the process only sends me in circles-the same thing continues to happen-sometimes, obviously, I'm able to start the program but usually during the course of operation the "program error" window pops up and it's back to musical chairs again!
My system is, O/S Windows 2000 Pro, P4-1.6GHz 400MHz/P4FAN (P4-1600AR), Motherboard-D850MVL -MB Intel D850MV w/LAN, Rambus 256MB (2).

(2.) Now if I didn't already have enough problems I've apparently been infected with the Fortnight.E virus-it gets worse, in turn, I infected my ex-wife with the virus via an email (well, I'm sure you can imagine my situation-it would be better to have my nipples dipped in honey and dangled over a pool of hungry piranhas-she's pissed! Of course, the fact that the virus installed porno weblinks into her favorite file made matters even more unbearable-you'd think she was a nun or something! At any rate,
I have run a Panda On-Line AV-Scan-several Norton AV scans-SpyBot, Ad-Aware and SpySweeper-nothing works!
... Read more

Answer:Sos....from Bad 2 Worse!

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I have a virus on my computer in which my Windows Defender warning pops up every few minutes I remove it and it keeps coming back. I am also getting lots of internet pop-up ads. Please help before I throw my lap top out of my window. I ran hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:44:47 PM, on 12/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HP\HP Softw... Read more

Answer:Please help! It's getting worse

it is:
browser modifier: win32/fotomoto

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I just finished a download that had some pretty nasty side effects. I am getting a pop up saying "It is recommended to update you antispyware protection to prevent data loss. Please install the most up-to-date antispyware for you" then an ok button. This isn't the only one, there are about 2 or 3 that seem random, none of which seem encouraging at all. Please help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:48:46 PM, on 1/26/2009Platform: Windows XP SP3, v.5657 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.20935)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\TVersity\Media Server\MediaServer.exeC:\WINDOWS\explorer.exeC:\Program Files\Unlocker\Un... Read more

Answer:pop ups and probably worse

Hi,Your system is severly infected. Problem with these infections nowadays is, it causes a lot of damage. Even if we clean the malware off your system, I can't guarantee that your system will be clean afterwards, because these infections/bundles leave a lot of leftovers behind that most scanners won't even recognise and logs won't show.Also, I can't promise you we can repair all the damage it caused... Even after cleaning the malware, you can still get errors afterwards because of the damage. Solving these is not always possible since it will be searching for a needle in a haystack to find the right cause and solution.So, we can try to clean this up and do what we can, but keep in mind that we can't solve ALL problems this malware already caused.In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start. Reason I am telling this is because when a system is so terribly infected and we try to clean this up manually, the damage that is already present may interfere with our removal attempts. Actually, this doesn't suprise me at all.I notice that you never scanned with an Antivirus previously before starting this thread - because you don't even have an Antivirus installed!This is somewhat suicidal in today's digital world.That's why I want you to install one first!!* Please install Avira Antivirus: is a free Antivirus.Perform a full scan with Avira and let it delete everything it i... Read more

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Hi, I have been using PC tools for the last couple of years with no bother. However, when I wanted to put it on my laptop I lost the ability to access the internet. They told me (eventuallY) to reboot using my windows XP home edition disc. having done that I was initially able to access the internet, but I could not open links or download any thing, and now explorer won't open at all, I just get error reporting. Things have gone from bad to worse and I need some help.Thanks

Answer:going from bad to worse

sorry - spyware doctor

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Question: It's worse

my computer has been acting up for awhile running really slow, but now it's started this trick of adjusting the screen every little bit. It either moves up or down. It changes the sizes of the window as well. Then i noticed down at the bottom in the task bar, a button appears for just a second with a little icon in it. Then it disappears before i can do anything. Now, my email has started bouncing and i can't get outlook express to connect. Also, i was kicked off yahoo messenger and then all i could get was page cannot be displayed on even my home page. Here is my HJT log. I would appreciate your help.


Logfile of HijackThis v1.99.1
Scan saved at 1:01:23 AM, on 3/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Dig... Read more

Answer:It's worse

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I tried to run a payment on a website and the submit button did nothing but make the cursor blink which it still is.  I looked under inspect Element and there was a JS file that downloaded.  I looked at it and it looked fishy.  I tried to run the normal cleaning techniques (ADW Cleaner, JRT, RKiill etc) and they all returned a messagge. "the service cannot accept control messages at this time "
It is slowly getting worse by the minute so I am not sure that this will even get to someone in tim,e cause I know u guys are backed up but if possible I dont know what to do I tried to use msconfig.exe , and the search functions to get safe mode to work but I just get either nothing happening or the same message.  I am afraid that if I turn off the computer to shift into safe mode that it will loack up..  Any helop would be appreciated.

Answer:I have something bad going on and ts getting worse byt the second

Sorry, but it seems that your pc is infected with a virus or malware which is going to take some more work and a deeper look. No sense running a bunch of tools here.Please follow this Preparation Guide, post in a new topic and include a link to this thread.Let me know if all went well.

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Question: Bad to Worse.

Hi all,  So not only does the Control Panel on my T520's nVidia card fail to work, but safe mode doesn't either. It gets stuck in a reboot loop for memory reasons. Using last known boot configuration I can get it to boot normally but the networking cards/drivers don't work. They are detected in Windows 7 but ipconfig only gives the Tunneling adapters.  Any ideas? Or should I just send it in for servicing?


Go to Solution.

Answer:Bad to Worse.

Hi kingofthering
If you need to use the machine temporary or to ensure your Nvidia GPU is defect, you could change the graphics settings in the BIOS to Integrated Graphics.
If you are not technical savvy or / and wish to save the hassle, it's probably good to send it in for servicing.
Have a nice day!
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future
Sound Enthusiast and Enhancement (Post comments, share mixes, etc.)

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Question: Gotten Worse...

I know i posted about it a couple days ago with my computer going down the pooper. Well it was running real smooth untill recently. i had lots of disk drive space open now today it says i have 55.6GB of free space now i have a total of 74.5. I have been running virus protectors and spyware programs but its not working and there are icons showing up on my desktop that i cannot get rid of.... Do i have to re install windows or something? Sorry to ask again but i need help. Also i forgot to mention in my add remove programs there is a new program called search plug in and also micromedia flash player which im unfimiliar with and they are the biggest files in there.

Answer:Gotten Worse...

Please don't start a new thread for the same issue

If you are not getting any responses bump the original back to the top by simply posting to it...

here's the oiriginal...

closing this one


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Hello, I never write posts to ask questions when it comes computers, but this time I saw myself having to do so.
I have had many problems recently, and it just got to the point where stuff just doesnt work anymore.
I upgraded to Win 10 about 10 days after its launch. I loved it. I had that often problem everyone had but I could solve it.
About 20 days ago, everything worked greatly. Then, I don't remember what exactly happened, but all of a sudden I couldn't access the Groove Music App. Then I realized I couldnt open any other Windows built in apps, not even store worked. However, Edge and apps like calendar for some reason do work. So in an attempt to repair this, I messed up the Appdata folders's permissions. I had recently installed this context menu button when I right clicked, that let me take ownership of a folder, so I took the ownership "administrators."
Then, the hidden items check box in the View Tab on Explorer suddenly unchecked itself when I checked it. I looked up online and there it said it had to do with the Administrator account, but hell, I am the admin account on my PC, so this just didnt make sense. Then I read a simple reboot would help, so I rebooted and it was fixed.
This is where I mention my recent installs. Around the time, I installed this now piece of software on my pc, and this software was Bit defender Total Security. I had replaced my previous antivirus, Avast Internet Security, with this. Now, I highly doubt this program contributed to this in ... Read more

Answer:Help! My pc is getting worse

That last part went wrong somehow, here are the links:
click here

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Question: Getting worse

I followed your advise to rid my computer of a BHO and virus (red circle w/white X in system tray). Now my computer takes 20 minutes to boot, asks what mode to load in, (safe, normal, MS-DOS, etc), and only loads in 640 x 480 video. I've also lost the printer driver.

Logfile of HijackThis v1.99.1
Scan saved at 12:49:56 PM, on 12/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant ... Read more

Answer:Getting worse

hi, welcome to TSG.
you don't appear to have a firewall, even if you have a router you still need
a software frewall, downlaod the one from the link below!
Filseclab Personal Firewall Professional Edition
Download the pocket killbox
Download A2

update A2 and run a full scan.
*Download Cleanup from Here

* A window will open and choose SAVE, then DESKTOP as the destination.
* On your Desktop, click on Cleanup40.exe icon.
* Then, click RUN and place a checkmark beside "I Agree"
* Then click NEXT followed by START and OK.
* A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
* Click OK
* run cleanup

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Ex... Read more

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Just a curiosity question. I found an old AMD K6 chip in a scrap computer.
I would like to know if it is better/faster than my "Cyrix Instead" with MMX?
Both I think are 266's and socket 7.......

It's for my first PC that is now used for solitaire and surfing the net...

And what steps, if any, should I do to swap them, if the K-6 turns out better?

Answer:Better/Worse? Two old CPU's for old PC..

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Hey all.
I am loaded with popups. I went through all my prelim scans, booted safe mode, all that jazz. I didn't notice anything for about three minutes, then it all came back. If anything, they just seem to be getting worse. Anyway, here's my log, thank you much for your time.

Logfile of HijackThis v1.97.7
Scan saved at 11:43:05 PM, on 11/27/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C... Read more

Answer:Keeps getting worse.

You will need to get rid of the Peper Trojan first so run the PeperFix from my list..

After that
Make sure you have already run Adaware, Spybot S & D(check for updates) as these will do a preliminary clean first.Some files below may not be present after running the above programs.

Turn off your System Restore SEE HERE Reinstate it when your log is cleaned and then create a new restore point.Close your browser window and run hjt in safe mode... HOW TO RUN SAFE MODE and have "Hijack This" fix all the following items by placing a check in the appropriate boxes and selecting "fix checked".
Folders that have been highlighted RED in the log will need to be uninstalled.Check first as some folders maybe uninstalled via the Add/Remove program. Files highlighted in BLACK in the log will need to be removed from your hard drive. Make sure to have your system set to show hidden files and folders.. HOW TO SHOW FILES ..Please post a new log when finished...

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\system32\SearchBar.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [W7ABA] c:\documents and settings\... Read more

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 Can anyone help??? It all started when I installed a new game (well new for my old PC) the other day, when ever I tried to load it, once it got past the intro video it just returned to the desktop, most of the time, it did occasionally work. So I went to look on the web for advice and was told to update my sound and video drivers. My PC is an old PII 350 with windows 98. I went to ATI and downloaded what it said was the latest driver for my card, now when the game does play the colours are all wrong and blocky (I have also updated direct X above the one the game needs). So I tried a sligthly older driver, which was even worse, so I put the newer one back on. To add to this the company who made my sound card (Aureal) have gone out of business, so don't give drivers now. I have found on another page what was supposed to the the latest driver they did release, but when I load the diagnostic tool on my computer (some sort of direct X thing) when I test the sound, it says there is a fault there too. It seems that what ever I try to do, the thing just gets worse, I am starting to think about getting another PC, but when it works, it does everything I need. Does anyone have and advice how I should try and fix all this? Thanks James

Answer:It just keeps getting worse

Did you simply overwrite the videocard drivers? If yes, you may wish to thoroughly clean your computer by uninstalling them and running a program such Advanced System Optimizer V2 or Advanced Uninstaller Pro 2004 There is also a useful tool that removes drivers for you.. I'll get back to you on that once I recall the name. Even though your soundcard manufacturer has gone out of business, use Google to search for drivers. There is quite a high chance of still finding them.As for DirectX, see to it that you have the latest version from Mirosoft.Buying a new PC will not solve your problems. It is not the PC's fault, it is the users fault. Your problems will just start anew if you donot know what you're doing.

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Question: Bad to worse

I posted a previous problem in regards to my computer shutting down at random and suspect virus. It seems things have gone from bad to worse in rapid time. I have lost internet connection, I open a program "regedit" and it closes, same with "msconfig" I cannot boot in safe mode. Suddenly all that was in my "connections" are completely gone, that folder is now blank. I know in the past I have tested your patience here but am throwing myself at your mercy once more. Sorry if this should have been posted with my previous question but I am unsure as to how protocol is.

btw forgot to give the basics.
Medion computer.
should be current on updates.
again tia.

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Is a 635 slower than a 640? Is the camera worse? Is there less internal memory? What are the differences?

Answer:How much worse is a 635 than a 640?

Here's the differences compared to the 640...
The 635...
...has half the RAM, which meant Facebook and Messenger refused to run in my case on W10M, multitasking is less smooth and whatnot. But it works for the basics.
HOWEVER, there are some 635's that have 1 GB of RAM, matching the 640. not supported currently so you won't be getting Windows 10 Mobile easily, although some 635's have indeed been getting it with little effort oddly enough.
...has an inferior, lower-resolution 5 MP camera with no LED flash. (the 640 has a flash and an 8 MP shooter) smaller than the 640.
...does not have a proximity sensor.
...does not have double-tap to wake or Glance.
...has a smaller and lower-resolution display.
...has a smaller battery.
Although the 635 and 640 share the same Snapdragon 400 processor and 8 GB of storage + microSD.
The 640 is the better all-around phone but I your needs are very basic and the 635 is significantly cheaper then the 635 may make sense.

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my topic is here and it has been a couple days since a reply, and i was told not to reply again until i get a reply from someone to help me. but my computer is now losing the whole task bar whenever i close anything...i can bring up the task manager and see everything there, and i can ALT+TAB between programs and they will come up, but when i press the windows button will not bring up the start menu. the HJT log is in that other topic. thank you for looking

Answer:I Think My Pc Is Getting Worse

Hi dizz15,I know it's frustrating, but please be patient. It may take a while to get a response, because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic.

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Question: bad to worse

Now I'm getting a little spooked.First it was just some irritating re-directs from Google searchers.Then multiple windows began propagating, sometimes blaring music, voices, phone sounds.Then, trying to work my way through the instructions in the preparation guide, I discovered that attempting to run the gmer.exe crashed me, locked up the processor, prevented me to restarting, the whole thing.Now, my touchpad has stopped responding. I uninstalled and restarted to replace the driver, but no effect. I am having to use a USB mouse, which works OK, but has not improved the touchpad.What's next?!Just curious. A question, for those of you who have experience with this forum--how long does it usually take to get help? Should I assume that all topics are addressed eventually, as folks find time? If I have failed to supply some bit of information, or violated some etiquette, I'd rather know, make my amends and start over that wait on the sidelines longer than necessary.Or should I just throw this piece-of-crap netbook out the window and get a real machine?

Answer:bad to worse

Hello pfosinger,It's hard to say how long it will take for a topic to get picked up. I know how frustrating it is when your computer isn't working properly. Let me assure you that your topic isn't lost, forgotten, or ignored. We work with hundreds of logs every day, so we have devised a means of seeing only those topics that don't have responses yet. At the moment, we have nearly 300 unanswered topics, the oldest dated Aug. 26, 2010 at 5:14 pm Eastern Daylight Savings time in the U.S.A. Your log topic is dated Aug. 30 2010 at 10:00 pm using the same time zone.Our volunteer MRT team members have various levels of expertise and training, so while we try to take the oldest DDS/HJT logs, it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us would want someone to assist you who is not familiar with your issue and attempt to fix it.Please be patient. It may take a few more days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.Orange ... Read more

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I've been trying to fix this computer for several days now, and it keeps getting worse instead of better

I know from my Ad-Aware scans that it has coolwebsearch on it, but CWShredder doesnt find anything wrong when I run it. ad-Aware does and keeps fixing it, but it's back within seconds. I've also run spybot search, about buster, and pest patrol. My HJT logs are getting worse, not better.

I would be much obliged if someone could help me; I can't figure out what else to do.

Here is my HJT log, let me know what if anything else will help.

Logfile of HijackThis v1.97.7
Scan saved at 11:41:07 PM, on 2/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program... Read more

Answer:It's Getting Worse....

I downloaded the newer version of log file is:

Logfile of HijackThis v1.99.0
Scan saved at 12:13:41 AM, on 2/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\ness\LOCALS~1\Temp\Temporary Directory 9 for\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system... Read more

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dear all, any softwares that can fix this...

3 men go into a hotel for the night. The clerk informs them that it's $30 for the room, so they each take out a $10 bill to pay for the room. So far they paid $30, correct? You with me so far? Good.

A few moment after the men went up to the room, the manager reminds the clerk that there was a special promotion that night, and that the room was only $25. So the clerk gives the bell boy five dollars to bring back to the men. On his way up to the room, the bell boy says. "Hey, I'm not stupid, I'll give each of the man a dollar back and keep two for myself, $5 right, 30-5=25.

Well, since the bell boy gave each man a dollar back, that means each man only paid $9, correct?

Well, the last time I checked, 9x3=27, plus the 2 that the bell boy took makes 29, what happened to the other dollar??????

[This message has been edited by kokaik (edited 07-03-2000).]

Answer:the more you think, the worse it gets

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I have been workin on this for several days now and I am at my wits end. I am attaching my Bitdefender log and an HJT log. I have followed all of the instructions in the "Before Posting" page. And should tell you the following. My Add/Remove programs hasn't worked in years so when necessary I use the free trials downloadable from various places.
When I try and run Microsoft Windows Defender it says I need to perform an upgrade, and will not open.
I tried running Pandascan this morning and waited for over two hours and it never did complete downloading.
As I mentioned, I am at my wits end and believe it's time for some help.

Answer:The more I try the worse it gets! I need Help!

Welcome to Majorgeeks!

You did not attach your HJT log. Make sure you follow all instructions in step 7 properly and then attach your HJT log.

You should look at your Bitdefender log (change the .txt to .html and then double click on it and you can see it in your browser) You need to delete those items it is pointing out in your email.

Is your copy of Windows licensed to you and has it been activated with Microsoft?

What happens when you try to use Add/Remove programs? Be specific.

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I just wanted to start by saying a very big thankyou to all of you that help people on this forum. It is very generous of you and it is appreciated.

I have been infected by this fake security application that says "Windows Security has found critical process activity on your system". It keeps redirecting our web searches. In safe mode I have ran malware bytes, super anti spyware and created a hijack this log all before finding this forum. Both these scans found problems initially however upon following the instructions of this forum no more were found. I tightened up my zonealarm resetting it to default and searching programs that try to run as they popped up, mshta.exe was one of the programs.

I have followed the instruction on this web site to the best of my knowledge and i will attach the logs of the various scans. All scans went well except for the combo fix scan that ran through to stage 50, flashed a page suggesting it was deleting files and then restarted my computer. I repeated it with the same result.

I now have a message that says "SQL Server could not find the default instance (MSSQLSERVER) - please specify the name of an existing instance on the invocation of sqlservr.exe." whenever i start my computer and it takes a long time before all the applications are loaded and ready to be accessed. It seems to run faster if the internet is turned off?

I am posting this from another computer.

Here are the logs - Thankyou for yo... Read more

Answer:Please Help, its getting worse

I am not seeing much in the way of malware on your system. Let's do this and see where you are after:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - (no file)
O3 - Toolbar: (no name) - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - (no file)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present --Unless you set this.
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present --Unless you set this.Click to expand...

After clicking Fix, exit HJT.

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

Files to delete:
C:\WINDOWS\Ta... Read more

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I've had 10 for a few months now. During that time I've had several automatic updates. Most have been unnoticeable, a few others were anti productive. The first and the last (two days ago) have been horrible. When I first downloaded 10 I immediately lost my CD/DVD drive. No matter where I look my computer can't find the old one. It also disabled sound from anything I recorded. The latest update is making me log in if I leave the computer for more than a couple of minutes. It also makes me wait before the log in window pops up. I'm beginning to think that switching from 8 to 10 was not a good decision.

Answer:Just when you think it can't be worse!

Would you consider doing an in-place upgrade install, also known as Repair install ?
Repair Install Windows 10 with an In-place Upgrade

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Like all AOL software, I'm wondering if the new AIM version is worse than the previous. Has anyone tried it yet?

It seems to have a lot of the features that AIM mods have introduced. I use DeadAIM myself, and have loved it for years. I tend to like things minimal. I've tried GAIM and Trillian, but I only use AIM, and GAIM messes up direct connections and profiles. I've tried AIMutation (sp?) and didn't like it much either.

What do you guys think?

Answer:AIM 6: worse because it's new?

i like it, but alot of people don't.
you just have to tweak it to the way you want it.

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Sorry to make another thread... but I think my computer is seriously in trouble. Everytime I click on my documents folder.. my computer refreshes itself and closes everything. So now, I cant even access my documents. I ran every scan possible and nothing is working. What's there left for me to do?

Answer:My problem got worse..

You need to reply to this thread: where you are being helped.

Please do not start new threads for the same problem.

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I've tried everything I can to get rid of them and I figure It's time to let someone else take a look see at the problem. Here is my Hijackthis log.

I also tried to complete the 5 step process but was unable to get any scans from programs that I don't currently have since anytime I try to access the internet from the computer my windows get redirect with pop-ups on top of them.

Also It's my girlfriends computer I'm trying to fix so I'll have access to the internet on my computer if you need information as It's trying to do something thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:38 AM, on 3/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
c:\program files\\agent\mcdetect.exe
c:\PROGRA~1\m... Read more

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Hello and thank you in advance.

My mother-in-law's lap top has a sudden problem.

Window's XP

Computer boots up, and log in screen appears. There are two account login options: Nana & Nicole (granddaughter). Click on either one, it say loading personal preferences, then logs off, back to log in screen.

Sound familiar to any one?



Answer:Mother-In-Law's lap top (what could be worse/)

have you tried logging in the admin acount pressing Ctrl Alt Del twice and if you cant go in there try booting in safe mode

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So my computer seems to have this trojan. All google/yahoo/etc. searches gets redirected to ads. I've read around and yesterday i ran a full scan using Malwarebytes' Anti-Malware which took 8 hours and if found 4 files but did not take action. Today i am still trying to fix the problem but Malwarebytes' Anti-Malware nolonger loads up.

It will not let me view antivirus software websites aswell as basically any place that would help me fix this problem, ie., i am using my noninfected laptop atm.
My infected computer also will not allow me to download programs suggested, ie. hijackthis, combofix, etc.

I fear the problem has gone way to far and the only way to solve it is for a full on reformat. I even tried downloading the file on my laptop and transfering it over by flashdrive, but after double clicking the file (hijackthis) it does nothing. Will not load up along with Malwarebytes' Anti-Malware.

Please help!! worse..


Can someone check out my thread and help me out?

- Did a scan with eset and trojanhunter, both found nothing. Scans run under quick and full and also in normal mode and safe mode.
- Google searches opens new tab (FF3) and redirects by to advertisement.
- AV websites such as norton, mcafee, etc do not work (blocked by trojan).
- Previously installed software like Malwarebytes' Anti-Malware has stopped working as time goes by (work of the trojan?).

Someone suggested to me, but it always gets an error and unexpected program termination when it is double clicked.

I am truly lost and really would like some help with this problem, it just gets worse the longer its been.

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Hello everyone,

I recently bought some components to upgrade my pc. These consist of a new cpu, motherboard, video card and psu.

The main issue I'm having is now in games my FPS is lower in games, and freezing even.

The cpu is - AMD Phenom II X6 1055T
Video card - NVIDIA GeForce GTX 460
Motherboard - Asus m4a785-m

Everything runs fine except for the frame rate and some flickering.

I've updated everything, or atleast thought I did.

Hopefully you guys can help, thanks so much!

Answer:New Installation - PC is worse!

Do you have your nvidia card selected as your display adapter? Thats the only thing I can think of? lol sorry if this is a stupid answer.

Or check your nvidia control panel to make sure your settings are set right.

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Ok bear with me as I try to explain this.

-There was a power outage in my area and my computer restarted. After restarting it would hang at the Windows loading screen with the blue bar, and it would stay like that forever.

-I went into safe mode which works fine and tried a system restore to an earlier date, and still wouldn't load.

-Went back into safe mode and it said Restoration Complete. Ran msconfig to do a diagnostic boot...still no luck.

-Ran chkdsk /r using Recovery Console, said it fixed the errors but still hangs at the same screen. Ran Samsung HD utility and detected ECC errors.

-Tried to do a Repair Windows installation using an original Windows cd, so it was SP1 when I had SP2. I tried a Windows XP Pro SP2 cd but there was no repair option so I went to my original, which was Home.

-Through the install there was a few errors such as COM+, directdb.dll, inetcomm.dll,msoe.dll and wab32.dll. I clicked okay with all of them and installation completed fine.

-After restarting, loading would be REALLY slow, and actually wouldn't go past the wallpaper. I checked task manager and explorer.exe isn't even there.

-Went into safe mode, which was super slow as well, and same thing with the no icons. Ran safe mode with Command prompt and opened system restore, only to find no restore points.

I am now at a loss as to what I should do.
Any help guys?


Answer:problem that keeps getting worse

Got my hands on a Sp3 Windows Home cd, and got it to the Installing files screen where it shows a Do you wish to install this non verified SoundMAX HD audio driver, and it freezes.


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hey all, I believe my house could qualify to be in the most stone-age technology section in the world. I'm suprised I can get electricity for christ sake. The BEST I have ever seen out of 4 modems out of this house ever was a v.34 28.8 connection that is highly unreliable and can cripple anything but Lucent chipsets to be unusable. I go down the road (buddy's house) dial up into MY ISP just to be sure, and I get a 43+k connection out from there, which I'd say is about 1/4 mile away if that. I don't understand why my phone lines are so god awful that I cannot get even better then a 28.8kbps connection from this shithole. Is there ANYTHING I can do (like yelling at the phone company for something) to improve my phone lines... I know its not internal to my house either because I have taken a box outside and plugged it directly into the phone line and still only get 28.8k.

DSL - NONE (live too far from CO)
Cable - NONE (my street doesn't get even cable TV!)
satellite is absolutely not an option, ping times of 1900+ are unacceptable obviously.

okay, I think I'm done ranting. So, any advise?

Answer:I don't think anyone has a worse connection then me!

Pray for cable?

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First phishing and now something called pharming which apparently clones the url frpm dns servers and when you type in the url of the site you want to get to, it redirects your private info to these buggers/criminals etc. can't find a suitable description that is sufficient to demean them. Any way, just read this this in Cnet. What do we have to do to protect ourselves? I guess its up to the ISPs and site Hosts now.

Answer:Warning worse to come!

I wonder whether Microsoft's new version of Internet Explorer 7 will offer some protection against this, when it's finally released?

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Doesn't do anything when I press some links unless I reload a page and try again, when scrolling on image heavy sites, the screen blanks out and then a portion of the page (website title or corner of an image) multiply across the screen before edge closes or reloads the page, also in general just closes itself whenever, and the keyboard is slow to open or do anything. I Haven't downloaded anything and always clearing cache and data, it still seems to happen more over time.
Running build .164 on mobile if that's any help.

Answer:Edge is worse than IE

Im on same Build as you do. And Lumia 640 LTE, i had no issues with the Edge browser, and Edge is my Favourite tho. What is your Lumia Model?

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I'm pretty sure my Toshiba Satellite laptop (Windows XP, has Spybot and Symantec AV) has been hijacked by some hidden malware. It has started wreaking havoc on it. First it was keeping my internet uploading and downloading in the background. And now it won't allow my firewall to startup or give me access to the web through any browser.
I know other apps can access the web because I've updated Spybot and Symantec to try to clean this mess, but that has only partially helped.
The following is my Hijack this log. I'm hoping you can point my in the right direction on how to clean this. Hope to hear from you soon.

Thank you
Wizard Raz, Miami, Florida

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:14:00 PM, on 12/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symant... Read more

Answer:Hijacked and getting worse

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Kept trying to power up the computer-see latest posts:,87693.0.htmlAll of a sudden the motherboard started to power up, and the chip that reads "Nividia nForce" next to the graphics card started to smoke.  Shut down the system.Not good. 

Answer:Ouch---When bad goes to worse

The good news is we have a new suspect!  Sorry about the vid card.

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Ransomware is about to get a lot worse, by holding your operating system hostage

Now cybersecurity researchers warn that new ransomware features could make life even worse for victims. Rather than just encrypting key files, ransomware could soon infect a computer to such an extent that the only two options available to the user would be to pay, or to lose access to the entire system.

According to the Malwarebytes State of Malware Report 2017, we're likely to see more variants of this type of ransomware, which is designed to modify the infected computer's Master Boot Record, the part of the system which controls the ability to boot into the operating system.

Once modified in this way using malicious code, the system will boot into a lock screen set up by the malware, demanding payment not only to decrypt files but also to restore access to the main operating system. The inability to do anything with the system aside from viewing the ransomware note will only give victims two options: pay up, or have their system wiped completely. It's likely to make ransomware an even more appealing avenue of attack for cybercriminals.

Ransomware is about to get a lot worse, by holding your operating system hostage | ZDNet

Answer:Ransomware is about to get a lot worse

Assuming I have back ups of all my files, can clean installation solve the problem?

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Hi. My computer is infected with vundo or virtub one of the two. I have run Malware byte Anti malware and it followed the steps and deleted the infected files. I then reran the program and got 0's for everything. I also ran Avira AntiVir Personal and came up as clean. The problem is that sometimes Avira Guard will tell me it has dected virtub and prompts me to delete it. I just want someone to help me figure out weather my computer is clean of viruses or is it still infected.

Answer:I think i have vondo or something much worse!

Let me check it:Download ESET SysInspector Start program through the SysInspector.exeThe program will collect information about the situation on your machine.- When "inspector" is ready and log file - generated, select File> Save Log- Confirm their wishChoose to save the file somewhere and then upload on (when you open the page, click on the Great Britain flag to open the page in English), then give me the link.

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Sorry if this is too long...Starting Problem:
xp Home has been slowing down for about 6 months. IE pages would close line by line, and there was always a slight sound delay. Thought I could help myself - Here's what Ive done and the results ( all suggested by forums):
1. Downloaded Drivermax to update drivers. Before I could finish updating I lost my Wintv2000. Had to start undoing to get it back. I know this screwed up other stuff too.
2. Did all windows updates. This gave me the res:\\ieframe.dll error. Could not access my connected internet. After so much fiddling and changing settings, I decided to do a system restore.
3. Did a system restore ( after learning thru all this that it wasnt even turned on!?!) On reboot it said it "could not load personal profile" , so I lost all saved data. Undid the restore back to where I was.
4. Now the error changed to res:\\ieframe.dll\dnserrordiagoff. Started undoing the windows updates til I found it - for me it was KB960714. Now I dont know which updates to do.
5. Lost Google toolbar during this. Twice it asked to repair, but it still does not work.
6. Ran CCleaner ( ok - shoot me now). Did do a backup. Cleaned everyting except tv entries. Im sure this has mucked this further, yes?

monitor goes black after random periods of time. On reboot it does chkdsk. Computer still slow. Systray icons load in different order every day.

7. Started at your READ ME OR YOU DIE page. Yes, I have ... Read more

Answer:Everything I do makes it worse!

Welcome to Major Geeks!

Actually none of this really sounds like malware problems. Yes you could have malware, but the problems you are mentioned do not sound like malware. Sounds like you problems within your Windows OS.

Attach the logs requested in the READ & RUN ME. Yes ComboFix too. Check to see if MBAM made a log. If not, just skip it for now.

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Hi there! While I've been lurking here in the shadows learning from all of you, a nasty virus has decended upon my computer. It's the dreaded FBI virus, even though the pictures do not look exactly like the ones posted on this site, it's a moneygram, pay up or this will stay on your computer forever virus.

So I did some research here on what to do, but it's getting worse. Here are the steps I've taken:

Using Windows 7, Premium Home edition
Boot in safe mode with networking.
Downloaded Rkill and ran it.
Downloaded emsisoft antimal and ran it.
It quarantined 7 threats - 6 high risk, 1 medium risk.
I selected for it to quarantine, but it gave me a message that there was an error and it could not quarantine 3 of the files.
I tried to delete the items out of the recycle bin and it gave me the message that my recycle bin was corrupt.
I was trying to figure out what to do next when the white FBI screen took over in safe mode.
I rebooted in safe mode again, and every time, the FBI screen appears.
I'm also getting the message that emsisoft has encountered an error and it cannot load.

Please help. I'm at my wits end.

Answer:FBI Virus - getting worse!

Can you boot into safemode with networking?

Do not run any other tools when you are being assisted.

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I need your help guys. I have some kind of virus on my computer and i cant delete it. I cant run any program and a cant run " RUN m first pograms all i do virus desabeles the program. Right now i am running my computer in safe mode, and trying to turn on the Search and Destroy program but once i do it it tell me "Error Invalid floating point operation". Whats seems now i can only run SUPERAnitSpyware... Milware bites is messed up too. Whan i press scan it scans my computer and once scan is finnished i pre3ss delete all selected and it sends my computer to lala land. ( different colors start to pop out and then blue screen of death ). Whan i start my pc windows is not starting explorer.exe. Just to let u know this happend in 2 days. Things like "AntiVirus 2009, and all the things from that category showed up before this happend, tried to delete them, but nothing was a succes.

Please help me and sorry for my english.

Answer:!Please HELP... fast before something worse happens

This might help.... Malwarebytes worked.... here is the log from that

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I think I overheated the CPU in my laptop. I'm not entirely sure it's the CPU, though. Everything points to it according to my knowledge but I found this interesting...

Maybe it's worse...

Possibly the CPU is fine and just being used heavily because a different part is shot? Look at the virtual and hardware memory.

Need pro help. Thanks guys =)

Answer:CPU ruined or worse?

What is the problem that you are having?

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My problem with the computer just gets worse. The browser gets redirected. I can't load IE. The computer is running very slow. Any help would be appreciated.

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