Computer Support Forum

Office 2007 Programs Crash

Question: Office 2007 Programs Crash

I'm having quite a serious issue with regards to the Office 2007 Ultimate running on Vista 64bit OS.

After a period of time of my computer running, the office programs (Excel, Word, Groove and Outlook) begin to encounter errors. They crash, and windows tells me that the program has experienced a problem and will be restarted. As always there's no response from the report this problem to Microsoft.

I've tried repairing the office installation, to no success. I've checked my Hard-drive to ensure that there's no issues with that (not that there should be as everything else runs smoothly). I've tried running office programs in safe mode.

I'm trying to hold off formatting and reinstalling everything (time consuming and have a rebuild in the pipeline to upgrade to Windows 7 in a couple of weeks) so I'm trying to fix the issue another way.

The following is what the error logs have for the crashes:
ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 6 seconds with 0 seconds of active time. This session ended with a crash.Click to expand...

Other program crashes have similar error messages. The details tab doesn't yield any other information.

I've been trying to ascertain what's going on. Has anyone got any thoughts or ideas as to what may be causing this and how to fix it?

If you need any further information let me know and I'll give whatever I can.

Many thanks in advance,

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Preferred Solution: Office 2007 Programs Crash

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Office 2007 Programs Crash

Follow the steps in screen shot

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office 2007 periodically crashes for no good reasonin excel it crashes when I try and save as and then open the window box

Answer:office 2007 programs crash periodically

Is it giving a standard the error log has been created in folder c:/yada/yada?If so can you post the log?IF there is no reference to the log you could try doing a Search or Find (from the Start Menu) on your hard disk for all files modified or created within the last day. That list might include a *.log file if my memory serves me it might be under the temp file.:: mike

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I am running MS/Office 2007 on a 64-bit Windows 7 machine. When using VBA from within any of the Office applications, the program will crash when I try to add a reference to a type library from the Tools menu. I have duplicated this on a similar machine. Has anyone else experienced this? Thanks.

Answer:Office 2007 VBA crash

It might help if you tell us which reference librray your are trying to add.

Maybe it's a known issue

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Hey Everyone,
I am experiencing a really strange problem. I have recently gotten Microsoft Office 2007, and when I use powerpoint, it works fine until I exit. When I exit PowerPoint, about 5-10 seconds after, it says "Microsoft Office PowerPoint has encountered a problem and needs to close."... after I just closed the program. This only happens with PowerPoint however. I ran Microsoft Office diagnostics and it gives me two solutions. One regards "This problem was caused by BlackICE PC Protection (blackdrv.sys)"... but I do not have this program. The second is a printer driver, "This problem was caused by an Epson Printer Driver. an Epson Printer Driver was created by Epson." and again, I don't have that printer.
Has anyone else had this issue and found a way to fix it?
Thanks, any help is appreciated.

**Pictures of Error Window and 2 solutions are attached.

Answer:Office 2007 Crash ...

Confuzzeled20 said:

Hey Everyone,
I am experiencing a really strange problem. I have recently gotten Microsoft Office 2007, and when I use powerpoint, it works fine until I exit. When I exit PowerPoint, about 5-10 seconds after, it says "Microsoft Office PowerPoint has encountered a problem and needs to close."... after I just closed the program.

**Pictures of Error Window and 2 solutions are attached.Click to expand...

Hello! Extremely sorry to steal your post . Just wanted to add that I have a similar problem, but with Microsoft Word. It closes down unexpectedly and randomly exactly like yours, but mine was causes by a Xenon scanner driver I installed with my hp all-in-one c5280. I followed windows vista's problem diagnostic tool that checks on the internet, and it said that the way to get around this was to delete the driver using device manager. Office diagnostics crashed when i tried to use it to fix the problem!

The driver, apparently, was not compatible with vista but was with xp - and is causing my printer to mess up too (uninstall and reinstall and go generally crazy)... !

But the problem is still there - albeit a little less intermittent. Weird, or what?

Does anyone have a cure?

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Since i upgraded to EMET 5.52, Office 2007 Winword crashes kernelbase.dll at launch (0xe0000002) and Excel crashes kernelbase.dll at close (0x0000071a).
Emet reports nothing in event viewer.
Set back to recommended security profile then tweaked again some settings and all is fine.
Just to let you know (perhaps some garbage from emet 5.5 ?)

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Starting with Office 2007 Enterprise x86, going to Office 2013 Standard x64, no matter which way I try to go about it always ends in every Office application crashing (Ex: MS Word has stopped working..) as soon as it is opened.

I cannot use the "upgrade" feature during 2013 installation as it will not install Office products of different architectures side by side, so my only option is to uninstall 2007 and install 2013, which produces the crash. I have searched for a MS documented 'best practice' or recommended method of achieving this to no avail.. also looked for a MS removal tool for 2007 but came up empty.

Has anyone else encountered this problem?

If you have information on a MS best procedure or a MS removal tool, please let me know! Any other suggestions such as a manual technique would be very much appreciated as well.

Answer:Office 2013 from 2007 = Crash

Found a KB article:

How to uninstall or remove Microsoft Office 2007 suites

Had uninstalled 2007 and used the Fixit tool with no luck once, then reinstalled Windows 7 and repeated the process of:

Install Office 2007 Enterprise x86
Uninstall Office 2007 Enterprise x86
Run Fixit Tool
Installed Office 2013 Standard x64
And all seems to be working well now. Tested once with a Windows 7 x64 SP1 install with no driver or OS updates. I am going to repeat the entire process once to be sure it's reliable, as I did essentially the same exact thing before reinstalling the OS, but just wanted to post what I'd found so far for the community. Will mark as solved if all goes well on try #2.

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I have a user we recently upgraded from Office 2003 to Office 2007. Recently she has been experiencing intermittent crashes with her Excel 2007. It usually happens when she is opening a document, the system will say it will run into an error and then shuts down. It starts trying to recover her documents but just freezes until I cancel that command. Once that command is cancelled, the program opens up again and shows all of the documents that she can recover. The below is the error message. Any ideas on a fix?

Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 8/1/2007
Time: 9:13:26 AM
User: N/A
Computer: L-0007
Faulting application excel.exe, version 12.0.6024.5000, stamp 465f21c3, faulting module excel.exe, version 12.0.6024.5000, stamp 465f21c3, debug? 0, fault address 0x001d70b6.

For more information, see Help and Support Center at
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 65 00 78 00 63 00 .e.x.c.
0030: 65 00 6c 00 2e 00 65 00 e.l...e.
0038: 78 00 65 00 20 00 31 00 x.e. .1.
0040: 32 00 2e 00 30 00 2e 00 2...0...
0048: 36 00 30 00 32 00 34 00
0050: 2e 00 35 00 30 00 30 00 ..5.0.0.
0058: 30 00 20 00 34 00 36 00 0. .4.6.
0060: 35 00 66 00 32 00 31 00 5.f.2.1.
0068: 63 00 33 00 20 00 69 00 c.3. ... Read more

Answer:Office 2007 Excel crash

Event Type: Error
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7001
Date: 8/1/2007
Time: 9:13:22 AM
User: N/A
Computer: L-0007
ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6024.5000, Microsoft Office Version: 12.0.4518.1014. This session lasted 6231 seconds with 1260 seconds of active time. This session ended with a crash.

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Hi everybody,
I have this problem driving me nuts, and I just registered here in the hopes of finding some help. I have been reading pages upon pages of possible solutions on different forums, but non have worked for me so far.

Basically, my Office 2003 apps suddenly started crashing on startup. Whether I open the apps directly or try to open a .doc or .xls document, I will see the Word or Excel logo appear, then nothing.
The only way I can run them is in safe mode.

So far, here's what I've tried :
-Using the "Detect & Repair" option in Word
-Deleting all the templates (
-Repairing from the installation cd
-Uninstalling and re-installing
-Clean uninstalling, including manually deleting installation folders, templates, etc. and all the registry keys that I could find that contained mentions of Office or Word
-Using a registry cleaner/fixer between uninstalling and re-installing

I also borrowed a copy of Office 2007 which I installed. -Crashes exactly the same way...

Now, I'm going crazy. Especially since I'm not at all fond of OpenOffice and hate having always to convert from their format to Office's, as I often have to work on different pcs.

What is there left to try ? A complete reformat just for that bug ?!!

I'd really appreciate some input.
Thanks in advance.

Ps- I'm on XP Pro.

Answer:Office 2003/2007 crash on startup

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Strange problem that has cropped up on my fathers computer (not mine). We both use Office 2007 and Windows XP altho I believe he updated to service pack 3 and I decided not to.Basically any time he tries to save or print or access anything from the Office main menu in ANY Office 2007 application (including but not limited to Word and Excel) the program simply closes with no error message generated. This is repeatable 100% of the time. I can't even run the Office update tool without it crashing.I have read and reviewed the information found in the KB even tho the issue there is over 2 years old.I have gone through his registry and the suggested entries found in that KB are already there. I have also removed all HP programs, software, and drivers (and restarted) and disconnected his printer just in case, no improvement.I have added Verclsid.exe to the safe list of Norton 360 which is running on his system, no change.I have also started his computer in minimal safe mode, no improvement.We have also tried uninstalling and reinstalling Office 2007, no improvement.Any other ideas would be appreciated, thank you very much.

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I am trying to use EndNote to automatically insert references into Word documents. I have gone through the entire process of activating the add-in and it now appears under the "Active Application Add-Ins" list that I can access through windows button-----> Word Options--------> Add-Ins. However, no Add-Ins button appears next to the "Home", "Insert", "Page Layout" etc. buttons on the ribbon. I have been able to add the "Developer" button on the ribbon, but cannot access the "Add-In" button. This problem is not unique to Word, the button is lacking from Powerpoint and Excel as well. Can someone please show me how to make this button appear? Do I have to uninstall then reinstall Office 2007 altogether?

Answer:add-ins tab does not appear in Office 2007 programs

Hi there, welcome to the board!

Usually this tab will appear when you have an add-in loaded, either through the addin_install event, or through the file_open event (file being whatever program you're working in) with a recognized add-in extension. I am unfamiliar with the file you've described. Can you tell us how you're using it? What version was this made for? Is there even a UI with it? Is this a dll for all Office applications?

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Outlook word and so on stop and restart repeatedly. A diagnostic came up that indicated possible hard drive issues I'm trying to back my hard drive to another exterior drive but it will not let me I have plenty of space and have tried two different drives with the same result. I have dropped my entire c: drive onto the E: and it all goes except one file it will not transfer. How do I get my system backed up to replace the hard drive. How can I be sure it is in fact the hard drive? backing up data has not been an issue.

Answer:Office programs crash and restart over and over

What is the one file that doesn't transfer and what is the error message?
If everything else tranfers ok and data backup is ok it doesn't sound like a hard drive issue to me; however, others on our forum can certainly direct you on how to check the hard drive

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Answer:All Office 2003 programs crash

Have you tried the repair option in Office? comes under Help "detect and repair"

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So I just downloaded Microsoft office 2007. My friend had bought the copy, so it wasnt mine. Anyways, every program is in Norwegian. I can't find a way to change the programs to English. What should I do?

Answer:Help! All My Office 2007 Programs are In Norwegian!

You will not find any assistance here with software that was illegally obtained.


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We purchased a new Dell with Windows 7 then I installed Microsoft Office Professional 2007. All of the office features randomly freeze, usually when I go to print. When we reboot everything works again for a while. I've lost information when this happens. Is it a OS problem an Office problem or I read something about it being Macros... I read a previous out dated post about HP phipherials causing problems. What is the cause?

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I cannot open any MS Office 2007 programs. When the icon is clicked, the program opens as if its the first time, showing the load bar for the program, and once it opens it gives me the error message: Microsoft Office "" has not been installed for the current user. Please run setup to install this application.When I run the setup again, the same error returns.I cannot uninstall the program using the uninstall program with Windows Vista.I have attempted to manually uninstall Office a couple of times, saving backup files of the registry. When I reinstall, it still gives the same error.I am the administrator and the only user on the computer.Any suggestions or ideas to what's going wrong or where I am going wrong?I am including my logfile from HiJackThis. I was suggested this website as a last resort. Hope someone can find something.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:41:32 PM, on 2/15/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18882)Boot mode: NormalRunning processes:C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exeC:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exeC:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exeC:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files (x86)\Hp\HP Software ... Read more

Answer:I cannot open an MS Office 2007 programs

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Please download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will o... Read more

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Hello. I have a question...

Is there a way to add a link to open Microsoft Office OneNote 2007 to my context menu on Windows 7 64-bit operating system? I am also looking to add Microsoft Word 2007, and Microsoft Outlook 2007 to that right-click drop down menu too. I would assume, I may be wrong, but would these be conducted or setup the same way like OneNote is? I use these applications a lot and it would make things a little quicker and easier.

I am looking to have it incorporated into the context menu using/running a script with a simple clean code (please no hex code) that I can run to make the quick accurate changes. I am also looking to add a small icon next for each Office program that is the actual program representation in the context menu as well. Please do not provide me the manual method steps to perform this function to the registry. Please provide a completed REG file attached to your response or a Windows System Registry script I can therefore make my own REG file from. I am not interested in a third party program either that would perform this action as well.

I cannot believe this would be too difficult to do. I am guessing 6 lines of code maybe (2 for each of the 3 MS Office programs?)?!? I maybe wrong??

Please reply.

Thank you!

Answer:I Am Looking To Add MS Office 2007 Programs To My Context Menu?

Quote: Originally Posted by montecarlo1987

Hello. I have a question...

Is there a way to add a link to open Microsoft Office OneNote 2007 to my context menu on Windows 7 64-bit operating system? I am also looking to add Microsoft Word 2007, and Microsoft Outlook 2007 to that right-click drop down menu too. I would assume, I may be wrong, but would these be conducted or setup the same way like OneNote is? I use these applications a lot and it would make things a little quicker and easier.

I am looking to have it incorporated into the context menu using/running a script with a simple clean code (please no hex code) that I can run to make the quick accurate changes. I am also looking to add a small icon next for each Office program that is the actual program representation in the context menu as well. Please do not provide me the manual method steps to perform this function to the registry. Please provide a completed REG file attached to your response or a Windows System Registry script I can therefore make my own REG file from. I am not interested in a third party program either that would perform this action as well.

I cannot believe this would be too difficult to do. I am guessing 6 lines of code maybe (2 for each of the 3 MS Office programs?)?!? I maybe wrong??

Please reply.

Thank you!

Hello there,

You could try this program Add Programs To Windows 7 Context Menu or |MG| Right Click Context Menu Extender 2.0 Downlo... Read more

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Every single anti-virus program I've tried (AVG, Symantic, and Avira) seems to break Microsoft Office. After I install the program, when I try to run any office program at all, the program will open and just hang and come up "Not Responding." I know I probably should have virus protection, but WTF?

Answer:Antivirus programs break MS Office 2007

Quote: Originally Posted by Turtleboy

Every single anti-virus program I've tried (AVG, Symantic, and Avira) seems to break Microsoft Office. After I install the program, when I try to run any office program at all, the program will open and just hang and come up "Not Responding." I know I probably should have virus protection, but WTF?

I'm running Avast and Office 2007 with no issues at all. I believe you have a configuration error somewhere.


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I was cleaning out alot of old programs from my laptop to create space and accidentally removed all of my Windows Office 2007 programs! I don't know how i did this, but how do I go about recovering all of those Office programs if i cannot find the discs?

I really only need Microsoft Word for my Resume updating and looking for better opportunities, the other programs i never use...

any advice??

Answer:how to recover Windows office 2007 programs?

Get yourself a free suite of programs:OpenOffice

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I'm using Win7 Professional with Office10. I needed to use Publisher and had an old copy I bought years ago. So installed Publisher 2007 and along with it came Outlook 2007, Word 2007, etc.

I brought up Control Panel to delete these old versions before they created problems with the newer versions that I use in Office 10.

But Control Panel will not deleted these individually. It only gives me the choice of deleting the whole Office 2007.

My question is how can I uninstall all of the Office 2007 programs; except Publisher 2007?

(Already this is causing a problem; my Outlook 2010 won't run until it is finishes "an Upgrade in Progress" which it says could take a long time.)

Your help with this will be imeasurably appreciated!!

/ Gary E.

Answer:How to Uninstall Only Selected Programs from Office 2007

Hi there if you have the full Version of Office 2007 ... You should be able to do a custom install

You would need to uninstall Office 2007 first

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Hi all. I recently installed office 2007 on my xp pro computer. When I try to start any of the programs such as excel or powerpoint etc., I get an hour glass icon for a few seconds like the program is going to start, then the hour glass goes away and nothing happens. I had office 2000 installed some time back that quit functioning properly so I uninstalled and reinstalled it but it said the keycode wasn't correct so I uninstalled it again and started using an open source office program. I wasn't really happy with the open source program so I uninstalled it and got office 2007 and installed it. I used the add/remove programs function in control panel and rebooted after each install and uninstall. One entry on the microsoft website said I need a .pip file association to read the program, but I can't find anything on .pip files. Any help would be appreciated.MicEdit: Moved topic from XP to the more appropriate forum. ~ Animal

Answer:can't start any installed office 2007 programs

Got it! Thank You!


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i recently upgraded to Win 7 then most of my programs did not worked. I reverted back by installing Vista Home Prem edition, now still I have to install Office and lost all those programs I downloaded from web. Any help how I got those old 2007 and 2008 programs from my windows.old?


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If your Office programs and apps crash when you try to open them after upgrading to Windows 10, then this post may help you.
Says Microsoft:

If you use Avast Antivirus version 10.3.2225, and you upgrade to Windows 10, your Office apps may crash when you try to open them. If you're running Avast, try installing their latest R4 release, which resolves the issue in most cases.

So if you are using Avast, you need to update it to its latest version right away.
If this does not help see: Office documents do not open after upgrading to Windows 10 See this post if you receive a Microsoft Office program has stopped working message.

Answer:Office programs and apps crash when you open them in Windows 10

Windows 10 doesn?t pin the Office apps to the Start menu or the Taskbar by default, but there are a few ways to find and open Office applications from the Start screen and taskbar in Windows 10.

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Whenever I try using office programs, i.e. word or powerpoint, my computer crashes and I get a blue screen. When I start back up i get this message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 878280C0
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement:
Click to expand...

My computer came with Vista installed, it is an ASUS A8sc-a1

Answer:Solved: Vista Crash when using Office programs and explorer

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I have lost Microsoft Office 2007 apart from Word and also things like Windows Defender from my PC. I have looked in program files, done a search and they are not there. I thought that regularly doing a backup it would save these but all I have on backup is all the files. I had not set up a restore point - so I have learnt my lesson. My PC was new in Oct 2007 and has Vista Home Premium. I have the disc for Vista but not the disc for Microsoft 2007 but I can get one from Microsoft. Can you help me please I would ne most grateful

Answer:Lost MS Office 2007 programs and Windows defender

If you don't have the disc, do you actually have a licence to use this software? If so, you should be able to download and install using the licence or contact MS for help - if not, you will have to buy one. Windows defender download from click here.For the future, if you want to backup these programs, you will need to backup the entire drive - you cannot simply run from the program files without the registry entries.NB I would not rely on those restore points either. In my experience 90% of the time, when you need them, they don't work.

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I am trying to install Adobe CS5.5 Suite for Web and 2 times it has failed during installation. Afterwards none of my Microsoft Office programs will run anymore. This includes Excle, Word, Outlook, Internet Explorer 8, etc. When I double click them, the hour glass comes up for a half second, then nothing, no error message at all. There was a Java update that took place during the process the first time. After the first issue my PC was re-imaged and everything reinstalled. I am running Windows XP and Office 2007.

Answer:Adobe CS5 causing IE8 and Office 2007 programs to not start


Originally Posted by Dundada77

and 2 times it has failed during installation.

What happens when it fails? Do you get an error, or does the machine reboot, or?

Cheers, CRIT.

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Kindly Help ...

i have office 2007 listed in add remove programs & when i try to uninstall it it gives the error message : The product installation has been corrupted . Run steup again from the Cd,DVD, or other original installation source. I tried to install it using the CD & giver error : Error encountered during the setup.

Actions tried:
windows installer clean up utility

Please help as i dont want to reinstall the operating system.

Answer:Error while uninstalling office 2007 from add remove programs - XP

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windows 7 was not functioning well, so it was re-installed using restore option, then MS Office 2007 was installed, but then on right clicking the desktop, in the new option ms office 2007 programs are not visible, but folder is visible.... whereas those programs are visible in start menu.

thanks and regards

Answer:MS Office 2007 programs are not visible in right click on desktop

Quote: Originally Posted by prashu1974


windows 7 was not functioning well, so it was re-installed using restore option, then MS Office 2007 was installed, but then on right clicking the desktop, in the new option ms office 2007 programs are not visible, but folder is visible.... whereas those programs are visible in start menu.
thanks and regards

Dear prashu,

Method 1: 2007 Microsoft Office programs
1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. In Add or Remove Programs, click Microsoft Office 2007, and then click Change.
3. Click Add or Remove Features, and then click Continue.
4. Click Microsoft Office, and then click Continue.
5. When the update is complete, click OK, and then close Add or Remove Programs.

The Microsoft Office folder is now showing in the start menu.

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I have Win7 x64, Office 2007, and a few times a month, the computer seems to go into a cycle where all Office programs (Word, Excel, Outlook, etc.) open for either a short while or not at all, and continually freeze and crash and reboot. The only thing that fixes it is a reboot, and then the system works fine. I have had this problem since Vista, and 7 doesn't seem to have fixed it either. Any of you experience similar issues?

Answer:Office 2007 Programs Freezing on Win7/Vista x64?

Nope, not at all.

Is your processor overclocked?

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When I try to open a 2007 Word or Excel document I recieve as an attachment in Outlook 2003, I get the following message:
"This action is only valid for products that are currently installed". Office 2007 compatibility pack was installed and it still did not work.

I then uninstalled Office 2003, uninstalled the Office 2007 compatibility pack and then I ran CCleaner to clean up the registry. I updated my OS (currently has Windows XP SP3) with all updates, reinstalled Office 2003, installed Office 2003 SP 3 and then reinstalled the Office 2007 compatibility pack.

I still get the same message when I try to open an Office 2007 attachment in Outlook 2003.

OS is Windows XP SP3 fully updated
Office 2003 SP 3 fully updated

Any suggestions?

Thanks in advance for any hel on this issue.

Feral Geek

Answer:Solved: Cannot open Office 2007 documents even with Office 2007 compatibility pack in

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hi all i have a genuine 07 office pro that i am trying to install, i have previously tried a beta version and have also had office pro 2003 version on my laptop

when i start the cd it starts to initialize then says office 07 cannot install as previous version of 07 have been found uninstall before continuing

i have gotten rid of all traces that i can find through the registry in safe mode with uninstaller pro but i still get the same error

i am running media center with an upgrade to vista premium

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Hello, today the automatic update performed
Cumulative update 1703 and
MS Office 2007 update, the KB numbers follow

on a machine with CZECH Windows, Office 2007 installation was also Czech.

After the update, my Outlook 2007 started to speak half Czech and half Swedish or what
(see image). Can that be fixed?

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Need Help !

I want to install Ms Office (reguler) 2007 or Ms Office Professional 2007,

but my setup is always go to Ms Office Enterprise 2007 Setup !

1. How can i fix that setup normally ?
2. My Problem number 2 :


(how can i fix this warning ?)

What should i do ?

Thx very very very much for help.

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I am trying to install office 2007 as part of a system rebuild after installing a new hard drive. I get a window saying install was successful, I can open power point or excel but when I try to open word it hangs up at the word logo page. I have done remove programs in control panel, I have used revo uninstall to try to clean the registry. I suspect a corrupted fragment in the registry but don't know how to get at it. I am leery of mucking about in registry myself.

Answer:word does not install, all other office 2007 programs do install

Just flying by here.....
FYI some links below that may be of help....
Note > I have not had time to check them out.

How to install the individual 2007 Office features or to repair the installed 2007 Office programs

How to reset user options and registry settings in Word

How to Repair Word 2007 Errors |

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hello, i bought a new laptop a few months ago and rather than install my office xp pro, i chose to download the office 2007 small business trial and have been using this for 2 months including outlook for which i have many emails. my problem is i now want to use office 2007 pro and have bought an upgrade product, but to get this on my laptop i 1st need to install office xp pro then upgrade! if i bought office 2007 pro full product would this just install over trial or do i have to uninstall trial beforehand?what will happen to any files i have saved in office and also my emails? i cannot afford to lose any emails so how do i go about doing this? any help much appreciated.

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Admit it.
You've got one.
We believe people everywhere have great ideas. But they do no good trapped in your head. We want to help you turn them into a flourishing business by taking the hassle out of accounting and business management. So we're offering Microsoft Office Accounting Express 2007 software absolutely free! No strings attached. Get your free download here.

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Running Vista Ultimate (32 bit) on HP Media Center Desktop Unit (8100y). Each time system is booted up and Outlook 2007 is accessed for the first time, Microsoft Office 2007 begins to reconfigure itself. Neither canceling of the configuation process nor allowing the process to complete seems to have any apparent effect on subsequent operations.

Performed repair function on the Office application without any discernible effect. Any help in resolving this issue would be truly appreciated!

Answer:Starting Outlook 2007 causes Microsoft Office 2007 to reconfigure itself

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I am running windows 7 on a new computer. Outlook 2007 is freezing many times after it is opened. I click on an e mail and it just freezes.
Word has done it also but not as bad.

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Windows 7 Dell Multimedia computer.
It has Office 2007 installed , which includes PowerPoint 2007.

We need to upgrade PP 2007 to PP 2010 to help run embedded You Tube videos.

I have an unused and unopened stand alone version of PowerPoint 2010 to install on The Dell Multimedia computer.

How is the best way to do this upgrade with the least amount of problems ??

Can I uninstall only the PP app of Office 2007?
What if I uninstall the 2007, and then have problems installing the 2010?

Thanks in advance.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate , 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3070 Mb
Graphics Card: ATI Mobility Radeon HD 3400 Series, 256 Mb
Hard Drives: C: Total - 113859 MB, Free - 60738 MB; D: Total - 110275 MB, Free - 61717 MB;
Motherboard: Acer, Inc., Chapala , Not Applicable, LXAQB0X612826017F32500
Antivirus: AVG Internet Security, Updated and Enabled

For no apparent reason my version of MS Outlook has suddenly gone belly-up. All other apps. in Office work fine.
When I now try to open Outlook I receive the following "Cannot open your default email folders. The file C:\User\Maurice\AppData\Local\Microsoft\Outlook\Outlook.pst is not a personal folders file"

I have tried uninstalling and re-installing Office from the original disks a number of times, I have successfully installed this on another Win7 desktop computer partition and it works fine. I have attempted to follow the MS repair online notification for .pst but it doesn't seem to work (or maybe it is me that isn't working). Most frustrating. Any word by word suggestions greatly appreciated.

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Free Office 2007 To Office 2010 Upgrade Period Starts Today

Microsoft plans to release the final version of Microsoft Office 2010 on June 15 and is ? as always ? offering free upgrades for users who happen to purchase the previous version of the Office suite shortly before that release. In a blog post over at Technet Microsoft announced that the free upgrade period starts today which means that users who purchase Office 2007 from today on will be eligible for a free upgrade to Microsoft Office 2010 once it comes out.
The process works the following way:
Purchase Office 2007, or a new PC with Office 2007, and activate it between March 5, 2010 and September 30, 2010.
Have, or create a Windows Live ID.
Redeem your Tech Guarantee before October 31, 2010 by visiting

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Just bought a new laptop with Windows7 64bit installed-my first exposure to Windows7. I had Office 2007 installed on my old Dell 32 bit machine. I had also recently pruchased Office 2010 and installed that on my new machine.

Now, when I try to open those 32bit 2007 files with 64bt 2011, Iget an error message that "no picture file is available", or words to that effect. When I try to "open with", the only option displayed is "Microsoft Office" with an icon that looks like a picture file. When I try to browse to the proper office program(Excel, for example), there are none of teh Office suite programs displayed, only "Microsoft Office".

I can navigate seperately to the proper progran, Excel, etc., and drag the file into the application, and it opens, and all seems to work OK. I "save as" the proper application file, but it still will not open with double-click on the file name.

I have not seen this particular item in the forums and would appreciate very much some help in fixing this issue.



Answer:Office 2010(Win7, 64bit) won't open Office 2007(WinXPr3 32 bit) files

Hello Grubby76, welcome to the forum.

We have an excellent Window 7 File Association Tutorial here:
Open With - Change Default Program

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Many users who have upgraded from Microsoft Office 2003 to Office 2007 may find Office 2007 a bit difficult because of the new toolbar and arrangement of buttons. So, there is a free add-on for Office 2007 called UBitMenu which will add the menu bar and toolbar of Office 2003 in Office 2007 under a ribbon named as Menu. Download Link More Info Homepage

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We have an upgrade on our computer units here in the company, my problem is when users save their 2007 excel files an error pops up, Errors were detected while saving "File Name". Microsoft maybe able to save the file by removing or repairing some features. To make the repairs in new file, click Continue. To cancel saving the file, click Cancel.

By the way, the files were save on the file server and users access them through single roaming profile that we created with full access on their folders.
i am hoping i could find an answer.

thank you

Answer:Error on saving MS Office Excel 2007 files to MS Office 2013

i have many views, but no reply... i am starting to think this forum is not helping me !...

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A charity is considering upgrading its workstations to Office 2013 from Office 2007.
They have lots of files in the .docx, .xlsx, .xlsm, and .xltm formats that they would need to access on a daily basis.

- Would the upgrade cause compatability problems with working with files created under these above formats?

Answer:Considering upgrade to Office 2013 - potential problems with Office 2007 files?

To my knowledge, they should not have any issues.

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Good Day,

I've often used the Files and Transfer Wizard to move files in the Windows XP environment, including those for people moving from Office 2003 to 2007, however, I've just been asked to move a person from a computer that would result in them moving backwards from Office 2007 to Office 2003; is this possible? What concerns should be considered? Obviously if they have a number of documents saved in the 2007 it could be problematic, though could the compatibility pack offered by Microsoft offset that concern? Thoughts? Thanks.


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Good Evening Everyone,

I have a few questions concerning the Installation of 2010 Office. I know that I have to uninstall Office 2007. I have no clue on how to save or where to save my documents from Office 2007. The documents consist of Word, Excel, Powerpoint and a few various folders. Should I from the Start Menue click on Documents select all and copy. Where should I place this copy? Can It be left on my hard drive? After I install Office 2010 can I then copy the "Document File" and place in Documents. Will all the files end up in the proper place for their programs, Word files go to Word, Excel goes to Excel so on and so forth. Thank you so much for all your help and cooperation. It is greatly appreciated. I hope I described my situation correctly. I look forward to hearing from you.

Answer:2010 Office Professional Plus to Replace 2007 Office Small Business

But you don't have to uninstall Office 2007 to upgrade to 2010. That's the general rule as you can generally upgrade from lower SKUs to higher SKUs (Small Business to Pro Plus). As far as saving your documents, you can really save them wherever you like on your hard drive or on any CD or flash drive if you wish to do so. As far as file types, after 2010 is installed, they should all register properly for their programs so that Word documents open in Word, Excel Documents in Excel, etc.

Though if you have all of you documents already saved within "Documents" or "My Documents" or some other folder you've set aside and you want to uninstall 2007 before upgrading to 2010, the documents themselves will be retained when you uninstall, you just won't be able to really do much with them until you install 2010.

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Reinstalled all Sony Pre-Loaded software,
which did NOT include any Prior version of MS Office. (Other than a Trial
Version of Office 2003 which I never used or installed. It's still in my
computer) Have no idea what version it is. Simply doesn't say because it's never been installed. It's sitting in the same start menu as all of the other MS Office 2007 Programs.
In another message forum I was told to delete it. However, Office 2007 Pro worked fine for 2 days with the Trial program still sitting in the Start folder.

I managed to install MS Office Professional 2007 and it's worked
for 2 days without a hitch. Today, I get the error message when I try to use
Outlook "Cannot start MS Office Outlook. Cannot initialize MS Office Shared
Utilities. Restart your computer Or reinstall MS Office Outlook." No Luck!!
Also, when I try to start up MS Word, the message says "Not enought memory
to load Word." (I have 2 Gig of Ram and a 320 Gig hard Drive???)

When I insert the Office Pro 2007 disk to Reinstall, the message is: "The
path you have chosen does not point at a qualifying upgradable product.
Click Try again or Cancel to quit setup."

I also don't have ANY previous versions of any Office Suite program to use.
I had Office 2003 Pro installed but that was deleted when I purchased Office 2007 Pro. I do have the disks for Office
2007 Pro.

For the record, I am an American living in Cali, Columbia. It... Read more

Answer:Reformatted My Hard Drive And Cannot Reinstall MS Office Pro 2007 in Office Setup

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MS Office 2007 - Microsoft Office Document Scanning is not able to recognize the scanner.
Every time when given scan its giving error message "Scanner not responding".
But scanner working fine when using MS Office 2003 - Microsoft Office Document Scanning. Also it works with software called Desktop Bind V2.

OS: Windows XP 32-bit
Scanner: RICOH IS200e Network Scanner.

Answer:Scanner not detected by MS Office 2007 - Microsoft Office Document Scanning

check if you have installed all the office updates.
check if there are any latest scanner drivers, update the drivers for your scanner.
run office diagnostic and check if there are any errors

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I recently purchased a HP 530 laptop for our soccer club that came pre installed with Vista. During use of outlook, Excel etc it came up with a message asking for activation key & that we had 20 uses left to enter it (I presumed this was a trial version & activation code to be purchased). After 5-10 uses I decided to install Office 97 which I still had lying around from an old PC. This installed OK but the message was still appearing.

I then uninstalled Office 97 via add/remove programs & then did likewise for anything that mentioned office 2007 (I didn't do the actual uninstalling but am advised there were 4-6 office 2007 variants uninstalled). I then went to load office 97 back in but no go. It goes through the usual install process, enter key, select location to load (prog files/microsoft office) & then select type of install required (typical) & then the features (have selected all & just the basic office install).

Then it goes to the actual install process but just sits there with the bluey/green coloured screen with Microsoft Office 97 written at the top but goes no further.

I have checked add remove programs again & no mentions of office are listed.

I have followed the following fix I was advised about -

By default, Office is installed to C:\Program Files\Microsoft Office. Using My Computer or Windows Explorer, go to that folder. Delete the E... Read more

Answer:Hp Laptop, Vista, Unable To Load Office 97 After Removing Office 2007 Trial Version.

Microsoft doesn't certify Office 97 to work with Vista: being said, lot's of people on the web have gotten it to work with varying degrees of success.Ensure that you install the application in compatibility mode - both as "Run as Windows 98" and "Run as Administrator"Don't install Service Pack 2 - it has problems. But, from what I've read, it'll let you gracefully exit the SP2 setup if you started it.

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About a week ago I got a popup from Norton Internet Security that said "We've detected an intrusion attempt from such and such IP address with the DeepThroat Trojan. This attack was blocked."

I didn't like the way that sounded so I did research on that trojan, but from what I read on the internet it didn't sound like I had it.

I ran scans with:
Norton Anti-Virus
Panda ActiveScan

And all came up clean.

Then some people said AVG was a good anti-virus, so I downloaded that, ran it, it came up clean, and then I deleted it because it slowed my computer down like crazy (constant 100% CPU usage, etc.)

Ever since then, I've been getting weird warnings and weird random program crashes.

I downloaded Firefox 3 the other day and it crashes a LOT. Some of the other programs I run have been randomly crashing, too (stock trading and charting programs).

I decided I was going to do a system restore to a month ago, but when I went into System Restore, ALL MY RESTORE POINTS WERE GONE!! I know I didn't delete them, so I'm wondering if some malware I picked up did.

I use Firefox for browsing 99.9% of the time so I usually feel safe surfing the web.

I'm using WinXP SP2.

edit - I forgot to mention that I came home from the gym the other day and when I got to my computer Firefox had crashed, all my other programs had crashed, and when I restarted Firefox, my computer rebooted. When it rebooted, there was a message from TeaTimer saying th... Read more

Answer:Browsers crash and stop working until reboot, random programs crash... trojan warning

You know what? Nevermind. It turns out a RAM chip I recently installed had gone bad.

I downloaded memtest86 and some other RAM checking program and burned the ISO files to a CD and booted my computer from them, and it failed a few tests.

I swapped out the RAM and I haven't had a problem since.

So feel free to lock this thread :D

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Can I (in addition) to an already installed Office 2003 install the Office 2007 version as well?

Or do they interfere each other?


Answer:Can Office 2003 and Office 2007 co-exist on a Win7 system?

Hi pstein,

I have had both versions installed on my Windows 7 machine without any conflicts.

This is not to say that it could happen, however mine was fine.


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I use MS office 2007 daily, but today I cannot access it properly. I attempted to open a file by clicking on the "office button" and it immediatly closed everything. I tried to save from the office button and each time I click on the office button it closes everything out. I just discovered other things are affected as well. I cannot access any drop down items on anything. So it is not just an Office thing.

Answer:MS office 2007 office button immediatly closes program??

Try running the System File Checker:

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Current Office Pro 2003 user. Saved .pst files and used registered MS disc to load Office 2007 SB. Sucess except for Outlook with message "The operation failed due to an installation problem. Reinstall Outlook and try again. If problem persists, please reinstall".
Tried all disc options of reinstall, repair, add, etc. to no avail. (Outlook is displayed on Add/Delete with red cross!) Aware MS Technet states "Office Outlook 2007 cannot coexist with previous version of Outlook on the same computer". Removed outlook.exe (2003) but still no advance. Cannot see how to remove Outlook 2003 in totality.
Reason for buying Office 2007 was to try and avoid frequent crashes of Outlook 2003.

Before I delete Office Pro 2003 and try a virgin installation, of Office 2007 SB, your advice, please, Bellini.

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On my Win7 PC I have open office and on my WinXP Laptop I have Office 2007. Both have one major problem: the spell-checker does not work regularly for English and does not work at all for other languages, e.g., French, Spanish, or German.

I did read other threads regarding this problem and I did go through the routine of Tools-option-writing aids; and marked "check spelling as you type." I also have my abc on the menu bar checked and the adjacent ABC is underlined with a red wavy line (which means the spell-checker is active).

The problem is that when I activate the Eng language in my task bar and type a wrong word, it will be marked with a wavy red line-- which means my spell checker works for English. Now while I still have English on my language bar, if I type a word in Spanish, the spell-checker doesn't work because the foreign word is not marked with red-wavy line. If I change the language in my task bar to Spanish and write a wrong Spanish word, again the spellchecker doesn't seem to work.

Anybody has any idea what seems to be the problem?

I greatly appreciate your help.

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Hello - I own multi-user version of Microsoft Office 2007 Pro and in May 2012 purchased a new ASUS A54C-TS91 laptop with Windows 7 Home Premium and Office 2010 Starter Edition. I need Powerpoint and Outlook in addition to Excel and WORD. I tried to install the entire app. assuming certain "limited" components of 2010 would be overwritten with the "better"/more robust 2007 - however, while it appears Office 2007 Pro loaded properly and is shown in Control Panel with proper date as installed, there is no file size listed...... I have read several similar posts but wanted to provide specific details for my situation. Anyone have a similar issue - what is best solution? (i am a newbie to the group, so hope I didn't make a faux pas in relating my story). Any guidance is welcomed and appreciated. Minky

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Am not sure what to do with these updates:

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition

Windows Updates says they are important.

I do not have Office 2010 installed. Office 2007 is installed.

My security software keeps telling me I am at risk because my operating system is not up to date.

Any thoughts on what I should do?

Answer:Receiving updates for Office 2010 but Office 2007 is installed.

If your computer is relatively new, it may have come with a trial install of Office 2010 - check the Start menu, and the Programs & Features listing.
You may also have installed Viewers for things like PowerPoint 2010, which still require updates.

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I installed office 2007 ultimate alongside office 2003 professional. Microsoft outlook and publisher was removed from my office 2003 prior to office 2007 installation. I also opted not to install microsoft outlook 2007.

It seems that each time I load word 2007 or 2003 after previously opening the other version (ie. load 2003 followed by 2007 OR load 2007 followed by 2003), a window would opened up indicating that either the configuration or installation process is taking place, hence delaying the startup. However, once the program has started, it would run without problem. I do not intend to unistall my 2003. There was no problem loading excel 2003/2007, powerpoint 2003/2007 and access 2003/2007.

I am running on Windows XP SP2 that is regularly updated. Thank you

Answer:instaling issue Office 2007 alongside office 2003

Try deselecting Word as your Outlook Email editor. I suspect that will be the issue, as it reconfigures Outlook 2003 each time to the changed Word version?

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Microsoft office home and student 2007 came with my computer.  I need the key because I reinstalled windows and then upgraded to windows 10.  Can I give you my service tag # and you could look it up for me?  Thank you.

Answer:MS Office OEM Product Key for MS Office 2007 (home and student edition)

The only location for that code would be on a card that shipped with the system - if you have lost that, you're essentially out of luck and will need to purchase a new license.

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Many friends complaint the ribbon of office 2007 too hard to use, I almost recommend them Classic Menu for Office 2007, for this deserves your try. Not only brings back the classic view, but also remain the new office menus and the ribbon.
If you are experience the same problem, except this office add-in, do you have any way?

Answer:Office 2007 switch office 2003 classic view

Hi Julie,
Welcome to the forum,
What I can't make out from post. Is this a question or are you informing?
It's the way you phrase your request that does not really reflect what you want or need.

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Hi everyone,

When I first got my computer (Windows 7 Home Premium SP1), it had a preinstalled trial version of Microsoft Office 2007. I removed it via the control panel (Programs and Features) and installed Office 2010. However, I still get Office 2007 updates via Windows Update. They even installed successfully.
There are no Office 2007 components listed under Programs and Features.

Why am I getting Office 2007 updates although I've got only Office 2010?...

Answer:receiving Office 2007 updates but have got Office 2010 installed

This should help:
How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature?

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Hi Folks,

The title of the thread says it all really.

I have legitimate copy of Microsoft Office 2007 Ultimate on my PC. I have just bought a copy of Office 2016 Professional Plus through the HUP.

I haven't installed Office 2016 yet - I use Office 2010 at work and find using Custom Animations in PowerPoint tricky compared to Office 2007.

I'd like to install Office 2016 alongside Office 2007 until I have tried Office 2016 to see if the Custom Animations in PP are easier than the 2010 version before switching completely.

My question is, can I install Office 2016 alongside Office 2007 without conflicts - switching between versions without a problem or will installing Office 2016 screw Office 2007 or worse FUBAR both Office installations or my PC.

Any help gratefully received.



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Hey guys, my wife is taking a course that requires her to install Office 2010. The issue is that she wants to preserve her current setup which includes Office 2003 and 2007 existing side-by-side on her Windows 7 (64-bit Home Edition) notebook.
The 2003/2007 setup is not one that she really wants to mess with (i.e., she has no interest whatsoever in uninstalling the two Office suites that she currently has), so ideally she would like to have Office 2010 installed temporarily (for the duration of her course) on the machine without interfering with the current setup.
What is the most painless way of doing this that does not involve shelling out for a second computer?

Answer:Installing Office 2010 on a machine with Office 2003/2007

Hi, welcome to the forum,
I had a similar situation here but in the end I opted out.

I removed both Office 2003 and 2007 and installed 2010, I then used virtual XP and installed 2003 there, 2007 and 2010 are too similar and the dll's will 'bite' along the way.

Even my 2003 and 2007 gave me issues after some time.

Have you checekd what the Microsoft Support site says?

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This is probably not the correct forum but I am running Office 2003 on a Windows 8 laptop. If I open an Excel file created in Windows 7 with an xlsx extension the converter opens the file but also shows a dialogue box with the error 'There was a problem sending the command to the program'.
I am going dizzy with the various options on many forums and most don't seem to work.
Any suggestions, apart from upgrade to Office 2007 or later.

Answer:Error message using Office Compatability Pack for Office 2007

I think the issue is that Office 2003 is not really compatible with Windows 8click here

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RibbonCustomize Starter Edition is a free add-in for Microsoft Word 2007, Excel 2007, PowerPoint 2007 that allows to reproduce classic user interface typical in Office 2003: - RibbonCustomizer? Starter Edition
An official guide about main features of this free version can be found here: Classic Office 2003 menu with RibbonCustomize Starter Edition
It should work on Win7, with same suggestions for Vista.

Answer:Customize your classic Office 2003 menu on Office 2007

Interesting and useful for MS Office users
Thank you

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I have a 60 day trial version of Office 2007 Home & Student on my laptop and would like to try the free Open Office before deciding to pay microsoft to keep Office 2007. Can anyone please tell me if I can have both programmes running on my computer at the same time please?

Answer:Trial Home & Student Office 2007 and Open Office

Of course you can, neither program will interfere with the other.Be careful about file association options when installing Open Office though, as OO may well take over the MS Office file types...

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I am running a copy of Office 2007 Ultimate that I got through an academic program. I need to install a key for Office 2010 on a new system. The cost for the key only is about $20 less than a 3 license traditional disk version, so I am considering upgrading every system.

However, I don't want to lose MS Access or MS Publisher to upgrade.

If I install Office 2010 Home & Student over Office 2007 Ultimate, will the extra programs from Office 2007 still be available to me? I know they will not be upgraded, but having a few different versions floating around doesn't bother me.

Answer:Office 2007 Ultimate to Office 2010 Home & Student

No... those two programs are not available in the student version...

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Hey All,

Here is my issue. The Company we consult for has not transitioned all of the way to Office 2007. We have a number of machines that still have Office 2003. Compatibility Pack works on almost all issues.

Current issue is one of our users received a PowerPoint 2003 that has embedded PowerPoint 2007 files. When the user opens the PowerPoint 2007 file Office 2003 shuts down. He has to download the 2007 file to his desktop.

From what I can see this is because the file conversion process shuts down Office 2003 before attempting to open the PowerPoint 2007 file.

Another issue that may be complicating the error is we had to run a Fixit patch from Microsoft that was causing Excel, Word and PowerPoint to be scanned which caused long opening times. I don't remember the KB article for that one at the moment but will find it if I need to.

Thanks for any help in advance.

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I have an Excel file which has some moving objects as well as some drop down menus. I recently installed MS Office 2007 after erasing 2003. The Excel tables now are disabled, the file now looks like a picture, only the fields outside of the content are really clickable.I have tried to enable all macros, downloaded the MS compatibility pack, still same issue. Any suggestions/ideas? The file works in 2013 and 2016.I can share the file upon request ...

Answer:Office 2003 Excel file will not open with Office 2007

Thank you for your suggestions, here an update: I got the file working - how, no idea. I re-opened the original attachment, deleted the one I had on my PC and voila, it works.

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Hello all,
i am in desperate need of your help , Actually i was using XP with office 2003 and was using outlook express as my E-Mail. i use to create word file and there was icon that i use to just send E-Mail ( it went through outlook express). now i have windows 7 and it dosent have out look express i have to use office outlook. now when i create word file and send it it says there is an error. i just want my old world files to go into out box of Microsoft office outllook. please remember i use old files. the new file are going through but the old one dosent go. Please help.
Thank u in Advance

Answer:Help with Office 2003, Office 2007, Outlook Express, Windows 7

Outlook Express is not available in Windows 7. Try and use Windows Live Mail instead. It works with most e‑mail accounts, and you can import your e‑mail, contacts, and calendar from Outlook Express into Windows Live Mail. Windows Live Mail puts all of your e‑mail in one place.

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Hi Guys, can anyone help please. Serious problem with MS Word crashing each time I Save or Save As - MS Office Home and Student 2007 software. I've run MS Office Diagnostics twice and no problems were detected. The problem has been building up over the last few weeks but today has become really bad. Happens every single time I Save or Save As. So can't work at all. Thanks!

Answer:MS Office has stopped working - MS Office Home and Student 2007

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Can anyone tell me how to re-install Microsoft Office? I've just had to do a complete re-install of Windows XP Media Center 2005 Edition (as a parallel, repair function was not working on the original version) after a blue screen error nightmare followed by issues with the keyboard and mouse not being recognized. Those issues are now resolved and I was able to keep my data. I see everything in the system has been restored except Microsoft Office 2007. I can see the files but cannot access the actual program. My word and excel files are there but I cannot open them without the program. I do have the Application and Drivers & Utilities CD's (DELL Dimension E520). Any advice would be appreciated.


Answer:[SOLVED] Need to re-install MS Office 2007 in Windows XP - (actually Office 2003)

You need the Office 2007 installation cd . . If it came with the PC, Dell should have included it in the package of cd's with the system

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So this is odd. I have a user who is using office 2003, when she forwards an email to anyone using office 2007 the body of her forward is lost. However, if the email is opened via office 2003, webmail, or via a Smartphone the forwards are there. Iíve reinstalled office on computer A (the one with office 2003) but this didnít remedy the situation. Any ideas?

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I installed office 2007 (full install after uninstall of office 2003) on vista yesterday and every time I open an office product, it gives me a message ?please wait while Windows configures Microsoft Office professional 2007?. Then it pops a window with a status bar for ?Configuration Progress?.

I looked this up online and it said that this was caused by installing as a user, not an administrator. So I uninstalled office entirely, booted, and reinstalled as administrator.

Still doing the same thing. Anyone have any ideas?

Answer:office 2007 configuring every time I open an office app on vista

that behaviour it's from all office versions till now, i didn't see that in 2007, create a new user and see if it does the same, generally office firt starts do that to configure the profile, if it works just backup our profile and make a new one for you


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Does anyone know if I can easily upgrade my Office 2003 Student version to Office Basic or Standard upgrade versions2007?

Answer:Upgrade Office 2003 Student to Office Basic 2007

Yes, the 2007 Home and Student version of Office 2007 will do it. There's no upgrade for it, just the CD with Word, Excel, Power Point and One Note, stick it in and follow the install instructions. However, if you're going to be using Office 2007 and transferring files between versions i.e. Office 2007 at home and Office 2003 somewhere else, it's worth knowing that Office 2007 uses a new file format that isn't recognised by earlier versions of Office. For Word its .docx, for Excel its .xlsx, and Powerpoint .pptx.You can download software for earlier versions to read the new format, or alternatively, anything you may transfer can be saved in the old format. Thought I'd point it out as you mention a student version of Office 2003, and not all institutions will be using Office 2007 yet.

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Had my system for a while. recently upgraded all my drivers due to issues with bsods and crashing ive seen. ran maleware bytes, did scans from my iobit advanced system care.   took apart and blew out my computer. etc etc. done a few things all in the attemtp to try and get my computer back to normal running and have no sucess. i did run a memory diognostic and it says there was some memory issue's but i wasnt sure as to what to do next.
if anyone could help i would be theroughly apreciative.
as for what some of my problems are.
Random blue screen of deaths. with what look's to be rainbow-ish screen tearing right before (video card issue?)
some program fail to start. or while starting Crash/crash while useing them.
some programs that have NEVER had issue's suddenly  become unusable due to above reasons even after sucessfull reinstall's.
another issue though uncommon is Explorer.exe fails to work and needs to restart it's self.

Answer:Random Bsod's, programs failing to start/crash/bug crash etc

You need to replace the ram.

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HELLO, ANY AND ALL HELP GREATLY APPRECIATED. OKAY COMPUTER STARTED WITH THE GOOGLE REDIRECT ON CHRISTMAS EVE, THE WIFE THOUGHT WAS LEGITIMATE "WEB SURVEY", FILLED IT OUT- BOOM! GETTING MULTIPLE REDIRECTS, PORN SITES POPPING UP, N SAFEHAVE ROXIO 2010 THAT WILL NOT IN START UP NOW. I AM AN IT STUDENT CURRENTLY AND AM EMBARRASSED BUT REALIZE THAT THE TRUE STUDENT OF TECHNOLOGY KNOWS WHEN TO ASK FOR HELP. I HAVE RUN ALL THE LATEST SCANS AND WILL BE INCLUDING THEM IN THIS POST. ONCE AGAIN, THANK YOU IN ADVANCE AND ANY AND ALL HELP IS GREATLY APPRECIATED.NOTE: ALL SCANS RUN IN SAFE MODE:DDS:DDS (Ver_09-12-01.01) - NTFSx86 MINIMAL Run by Administrator at 22:51:32.35 on Thu 01/07/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.388 [GMT -5:00]AV: AVG Anti-Virus *On-access scanning enabled* (Outdated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcsC:\WINDOWS\Explorer.EXEK:\Documents\dds.scr============== Pseudo HJT Report ===============BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dllBHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dllBHO: Google To... Read more


Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Running XP 64x and my computer is lagging freezing up no program responds right. in 32 bit windows everything is running normal.somethings wrong please help me i have a Hijackthis log. any other things i need to put up would be great.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:24:43 PM, on 6/11/2008
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
E:\Program Files (x86)\Lavasoft\Ad-Aware\aawservice.exe
E:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
E:\Program Files (x86)\Analog Devices\SoundMAX\Smax4.exe
E:\Program Files (x86)\Java\jre1.6.0_05\bin\jusched.exe
E:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
E:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
E:\Program Files (x86)\AVG\AVG8\avgui.exe
E:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Sea... Read more

Answer:Please Help! possible virus making computer programs crash and web browsers crash .


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I've tried the 2007 beta and whilst I think its pretty good I cannot justify buying it when it's released. So I plan to go back to Office 2003.I've mostly saved any documents/spreadsheets in 2003 format but where I've forgotton do i just download a viewer from Microsoft (but I seem to recall there is some download that allows for reverting back?)?The bit i'm concerened about is my Outlook pst files, will outlook 2003 be able to read the pst files created by outlook 2007?Thanks

Answer:Reverting from Office 2007 beta to office 2003

Compatibility Pack click here

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Hello please help me. well I have office 2007 and office 2003 on my PC. So my friwnd gave me a ppt file that is in office 2010 and unfortunatly i dont have office 2010. if there are any converters to convert this file in offive 2007??? or if there is other way to open this 2010 file?

Answer:Open office 2010 PPT files with Office 2007

2010 doesn't have different file extensions from 2007. docx, xlsx, pptx, accdb. You should be able to open those files in 2007 without issue.Also, it's not really the best idea to have two different versions of Office installed. They can conflict, especially when it comes to macros and equations.

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Hi all.
Is it possible to run MS Office 2003 and MS office 2007 on the same machine.
I teach I.T. and many of my students, as well as the school computer labs have office 2003. For this reason I need 2003 on my machine.
That said I also am seen as the computer guru by fellow collegues, so often find myself sorting out their computer problems or giving advice on how to merge tables in word or create mark shedules in excel. Many of them have 2007, which is very different. Thus running 2007 seems like a good idea.
So is it possible to have both versions running on the same machine?
At this point I am using windows XP - tablet edition.

Answer:Solved: Run Office 2003 and office 2007 on the same machine?

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Recently installed Office 2010 (32 bit becuz it was recommended to do so my MS) and now when I send an Office 2007 file to that PC (both PCs are Win 7 64 it) it tries to open the file in Windows Media!!

What the heck am I doing wrong? I'm beginning to think I should not have purchased Office 2010 Pro and stayed with the Office 2007 on all my machines.

Any help would be greatly appreciated.

Answer:Office 2007 files will not open in Office 2010

That is weird.
Could you please describe step by step how you are sending the file to another PC.
Also, please provide more details on what type of the file that is. And if you create a similar file on recipient PC, will it be opened in Windows Media as well?

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After installing and updating Office 2007 application for Vista 32 bit, upon opening Outlook, I continue to get an error message about repairing the pst.exe file. I know how to do the repair, however, I cannot locate the .pst file as Outlook will not open. A simple search does not locate the file, and the file is not residing where is should reside.



Answer:Solved: Office 2007 Office .pst file issue!

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Neowin has posted some statistics of Office 2007 and Office 2010 beta. So here are the details
Office and Office 2007 Momentum
o 41 billion minutes in Outlook
o 31 billion minutes in Word
o 18 billion minutes in Excel
o 3 billion minutes in PowerPoint
o In October 2009, US online PC users spent more time in PowerPoint than in Halo 2 on the PC
o In October 2009, US online PC users spent more time in Excel than QuickBooks
o >500 M people worldwide use Office at work, home and school
o Approximately 250 M people worldwide use Office at home
Office 2010 Beta momentum
o More than 2.5 million people have downloaded the Office 2010 beta so far
o Over 80% of beta users have encouraged others to download the Office 2010 beta
o Over 75% of beta users are satisfied with the Office 2010 beta
o 9 out of 10 beta users feel that the Office 2010 beta is an improvement over their current productivity suite
o More than 2 out of 3 beta users think the Ribbon makes it easier to discover new features
o 75% think BackStage view makes Office a better overall experience
o More than 4 out of 5 beta users who have used Sparklines in Excel 2010 say it makes their data in Excel easier to interpret
o 90% of beta users who have used PowerPoint photo editing believe they have saved time by not using another application
o 3 of 4 beta users who use Outlook conversation management say it makes their inbox less cluttered
o More than 75% of beta users who have used OneNote say it he... Read more

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I purcased MS OFiice 2010 Professional through the MS Home Use Program to replace MS Office 2007.

I received the link and product key via e-mail; I've ordered the CD's but they won't arrive for another 2 weeks.

Several posts indicated that I should uninstall the 2007 version, then install the 2010 version. If I do that, I won't have access to the e-mail for the download.

Should i just install 2010 over 2007, or wait for the CD's?

Answer:Installing MS Office 2010 to replace Office 2007

Wait for the DVD, or download the ISO then write it to DVD for installation. After installation, activate it with the licence key you purchased.
Dell Community

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I've an almost new machine that I've installed Office 2007 Home & Student. On my previous machine I had Office 2000 premium installed. Since Home & Student is just Excel and Word I was wondering if I can install Access and Outlook from my old Office 2000 CDs to compliment my Home&Student? I rarely use access and would use outlook only for the calendar so this is low priority for me and I don't want to chance screwing up my Office 2007 for something I'd only use a few times a year unless I've some assurances that it would work. Does anyone have experience doing this or something similar?

Answer:Office 2007 & Office 2003 curiosity question

Haven't tried it with 2000, but I know it works with 2003.

Courtney sends....

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I installed office 2010 independent of 2007..Installed OK..but when I clcik on office docx or pptx files the system goes to reconfigure each time and gather info..then open the file..annoying..can I set the system default to say recognize 2010 as default..I need to keep 2007 until I am sure that 2010 is working Ok..add-ins etc.. Windows 7 64 bit..32 bit install

Answer:Office 2010 and Office 2007 same machin 7x64

Yes you can. The only condition is that you only have one version of outlook installed on your computer at a time.

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I have 2 different Windows 7 systems that have this problem. When I install Office 2007 using the "Upgrade" option it does not remove Office 2003 and leaves the system in a confused state, especially in regards to Outlook. When I initially start Outlook it will say it is configuring Outlook 2007, but subsequent screens indicate an Outlook 2003 utility is being used.

With great pain I can manually set the default email client and do other pieces of the configuration and get Outlook 2007 running, but as soon as I reboot the system, it reverts to a confused state. I have tried all four methods Microsoft prescribes in KB2639197 to remove Office 2003. I have also used 3rd party uninstallers?specifically Revo and CCleaner. It still comes back after a reboot. I have removed BOTH Office 2007 and Office 2003 and I can reboot any number of times and it stays uninstalled, but as soon as I insert the Office 2007 install disc it ONLY gives me the upgrade option and returns to this state where both 2003 and 2007 products appear installed in a confused state.

Answer:Office 2007 Upgrade - Office 2003 Remains and won't go away

You could do a System Restore, if the restore point is there from when Office 2k3 was installed. You can also try Microsoft's Fix It tool at but you need the original install disc and the key for Office 2003. Or the Office Removal Wizard

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Originally, I had Office 2003 installed in my computer, & a trial version of 2007 that had already expired.
Today I installed a full version of Microsoft Office 2007, without removing any of the other two versions from my computer. I realized that it seemed to automatically remove the older version. I`m not bother about it not being there, as I got the new version, but I wonder if this is an automatic uninstalling that Office does, or if the version is still there but I can`t see it, as I would like to remove it properly if it`s still somewhere in my computer.
I checked in Control Panel & the only thing I can see is "Microsoft Office Enterprise 2007", the full version I just installed, & everything that come with it. No 2003 anywhere.
Does this mean 2003 is fully uninstalled?
Thanks a lot!!

Answer:My office 2003 disappeared after installing office 2007

You can check to see if it is fully uninstalled (I am sure that it is) by going to search and typing the name there. If it is still present, the program will appear.

Worst case scenario, just remanants will remain. Download and use ccleaner. If you run this software, you can be certain that 2003 has gone to software heaven.

If given the option not to use the reg cleaner inculuded in ccleaner take it. I and many others at the forum feel that reg cleaners do more harm than good.

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I'm on Windows XP w/SP2. It had Office 2003. I've had my computer since 2004.
Before I installed Office 2007, Office '03 worked fine. Then I needed '07 for a college class and installed a trial. Office '07 worked fine, but the MS Word shortcut in my quicklaunch bar pointed to Word '03 still. Whenever I'd hit it by accident, it would try to install Office '03("Please wait while Windows Configures Microsoft Office Professional Edition 2003). I canceled it on the second screen and it worked anyway.

The second screen had this:
Installation Error: File not Found

A required installation file SKU1E3.CAB could not be found.

Before, I'd hit cancel and MS Word '03 would get to working anyway. Then I'd close it and go into Word 07. I think there was some error message, but I don't remember it. Now, I just uninstalled an Office '07 trial. The same thing is happening again, but now when I hit cancel, it says "fatal error during installation." It's a different error message from the one I got last time.

I really need help here. I've got homework due tomorrow for some online classes, and need Word to do it.

I tried going into control panel > Add/Remove Programs > Office '03 and clicking change to do the repair thing, but it led to the same problem.

Thanks in advance. If you need any more information to help, please let me know. I can't open any Office items. This Windows Installe... Read more

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Starting today (3/5/10), consumers who purchase and activate Office 2007 will be able to download Office 2010 at no additional cost when it becomes available in June 2010.

All you need to be eligible for this program ? Office 2010 Technology Guarantee ? is the following:Purchase Office 2007, or a new PC with Office 2007, and activate it between March 5, 2010 and September 30, 2010.
Have, or create a Windows Live ID
Redeem your Tech Guarantee before October 31, 2010 by visiting Microsoft Office 2010 Technology Guarantee - Technology Guarantee - Microsoft Office.

The Office 2010 Technology Guarantee will be fulfilled online, via download, at no additional cost.


Answer:Buy Office 2007 Today, Get Office 2010 Free

BOB SAGET!!!!!!!!!!!!! I activated myn last week

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I now have a new problem, before I managed to open 2007 files by opening Office 2010 and then from inside the application choosing to open a file. The problem I have though is if I just try to open an Office 2007 file then I can't open it, and I can't change the default program to open it.

How do you get Office 2010 to open all the Office 2007 files such as word, excel etc?

Answer:Can't open Office 2007 files with Office 2010!

please don't cross post

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