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Can't open Outlook 2003 - "msspc.ecf" error

Question: Can't open Outlook 2003 - "msspc.ecf" error

I am having the same problem that the person that posted below. Does anyone have a solution to the problem? I have done the same that is described below. Thanks in advance.

I am suddenly unable to open Outlook 2003 - I get the following error messages: "The extension configuration file "C:\Program Fils\Microsoft Office\Office11\ADDINS\msspc.ecf could not be installed. There is an error in the syntax or format of the file."; then, "The extension configuration file "C:\PROGRA~1\MICROS~3\Pffice11\addins\MSSPC.ECF could not be installed. There is an error in the syntax or format of the file."; then, "The file folder in "MSSPC.ECF" is missing or not valid. This problem may be resolved by using Detect and Repair in the Help menu.", then, "Cannot start MS Outlook. Unable to open the Outlook window." The problem appeared on the first reboot after a dowload of an update from Microsoft. Among other things, tried uninstalling and reinstalling MS Office, replacing the file, and running Detect and Repair from the installation CD, but to no avail. I'm a bit nervous about editing the Registry to change the path so did not attempt that. OS is XP. Any suggestions? Thx., piecd[/QUOTE]

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Preferred Solution: Can't open Outlook 2003 - "msspc.ecf" error

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Answer: Can't open Outlook 2003 - "msspc.ecf" error

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HELP! I cannot open Outlook 2003 due to ... "The file add-in "MSSPC.ECF" is missing or is not valid."
I tried to open Outlook in Safe Mode without success. I also ran "Detect and Repair" without success.
I was told by folks at that there is a fix for my problem that should not destroy my unsaved Outlook Address Book and unsaved emails (Note: I did backup my Outlook.pst folder onto a DVD. Will that backup save my email?)
Is there a way I can search/locate and backup my Address Book even though I cannot open Outlook?
Does anyone know the fix for my problem?
If I have to reinstall Professional Office 2003, is there a way to only reinstall Outlook and will the reinstall destroy my Address Book?
Thanks for your help and feedback, Jim Lance

Answer:Outlook 2003 - Cannot open_File add-in "MSSPC.ECF" missing ...

I thought I heard that file was a Schedule+ add-in.

One suggestion was to search for and rename the extend.dat file

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I am suddenly unable to open Outlook 2003 - I get the following error messages: "The extension configuration file "C:\Program Fils\Microsoft Office\Office11\ADDINS\msspc.ecf could not be installed. There is an error in the syntax or format of the file."; then, "The extension configuration file "C:\PROGRA~1\MICROS~3\Pffice11\addins\MSSPC.ECF could not be installed. There is an error in the syntax or format of the file."; then, "The file folder in "MSSPC.ECF" is missing or not valid. This problem may be resolved by using Detect and Repair in the Help menu.", then, "Cannot start MS Outlook. Unable to open the Outlook window." The problem appeared on the first reboot after a dowload of an update from Microsoft. Among other things, tried uninstalling and reinstalling MS Office, replacing the file, and running Detect and Repair from the installation CD, but to no avail. I'm a bit nervous about editing the Registry to change the path so did not attempt that. OS is XP. Any suggestions? Thx., piecd

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After reading this site and searching the net, I tried to rename the user, backed up files, started from scratch and tried to import the old files....still no success...I need some actual walk me through it help.....I went to the mail icon in the control panel...set-up a user then associated a data file, in the email section, I tried to switch the default file to the one I wanted....still no luck....Please, if you are very well knowledgeable about Outlook 2003, I need help....I have some business files which I am trying to restore and business contacts to contact so I'm in a bind because Outlook is not working....Stoe

I have a Toshiba Laptop running Windows Vista 32 bit Home Edition.

Answer:Solved: Outlook 2003 Error Message, "can't open the default folders"

Hi stoe2000

Is this a continuation of the same problem from this thread?

Does Outlook 2003 open for you?

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hey guys, im using outlook 2003 and ive installed and uninstalled this 1000 times trying to get it to work. Whenever i click on outlook, it doesn't even give me a chance to set anything up, it just gives me the error message "Unable to open default email folders. The file C:\users\..\appdata\local\microsoft\outlook\outlook.ost is not an offline folder." This is getting extremely annoying...any suggestions?

Answer:Outlook 2003 - "Unable to open default email folders"

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I installed some software to assist me in converting .pdf docs. I didn't keep the name of the software but did uninstall it via control panel.

I now have mulitiple "File" menu entries: 29 entries between "open" and "save". The entires are all idenical, "Open PDF"

Nothing happens when I click on them. How can I remove them from my "File" menu?

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Outlook 2003:I'm a massive fan of outlooks Search folders, I receive in excess of 400 emails per day, of which approximately 250 need my attention, even if to reply back and give someone an answer.

A problem I find is that I am so busy with my emails, I often need to clean out my inbox. I do this by setting up basic search folders such as "all emails from my team which are in my inbox only" or "any email sent to me which was part of a distribution list in my inbox only" etc...

This is great for filtering my mail and I would like to create a rule as such:

"All mail within my inbox which has been either replied to forwarded by myself".

I can't seem to find any options and I'm hoping an Outlook guru can help

If you don't know the answer, can you try googling it for me to see if you can find anything, loads of heads are better one...

Thanks in advance

Answer:Outlook 2003 - Search Folder: viewing "replyed to" & "Forwarded" mail

52 views and no replys? - come on guys I thought this stuff was easy for you lot

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I'm hoping someone can help me. I'm using Outlook 2003. I'm designing a new Contacts screen, which better suits the needs of my business.

I have been able to figure out how to everything except for this:

How to I design the "date" and "dollar amount" field values to default to blank/empty instead of defaulting to the word "None" in the case of the "date" field and "$0.00" in the case of the "dollar amount" field?

Any help or direction would be greatly appreciated!

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I have MS Word 2003 sp3 working on Windows XP sp3, and when opening a document based in a template with some macros, MS Word return an error: "Could not open 'http://**********/*****.dot' ".
The path given on the error description does not exist, but the template does exist in my template directory "D:\MSWord\Templates" and this path is configured in "file locations" of the Word options in "User templates" and in "Workgroup templates".
Ivan so, after selecting 'OK' in the error window, word could effectively open the document?
Someone Know why this happens and how can I avoid this boring error window all the times the document is opened.
(From Lisbon - Portugal)

Answer:Solved: Word 2003 "Could not open ***.dot" error.

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OUTLOOK 2003: "the requested operation failed" error appears on Internet E-Mail Settings IMAP pop-up?

I have been using & setting up Outlook on 2 identical W7 pro 32 bit pc's for several yr with little or or problems.

My wife & I are moving to a new area and will have new email addresses and haven't been able to get past the above error (pix below). My ISP Charter & they are always making changes to their email program & settings. Also, after months of no W7 updates, I have just started rec'd updates for both PCs.

I'm trying to track this problem down: Am I making an operational error, or is Charter trying to get everyone using their web mail, or is MS slipping something into W7 updates to force customers to W10??
If you guys have any suggestions, etc, please advise as I will be with out an email client on my PC when our move is completed. Please see image below.


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Hey TSG,


Windows XP SP2 with all updates
MS Office 2003 with all updates
Windows is set up with 3 user profiles - error only occurs on "administrator"

PC appears to be clean: I run SPYBOT and AdAware regularly, and CCleaner and Registry Mechanic occasionally. I use fully updated Trend Micro PC-cillin Virus Protection and firewall.


For no apparent reason, when I open Outlook I get the message "Data file 'Personal Folders' was not closed properly. The file is being checked for problems" .....pause

...and then Outlook closes. (NOTE: any recommended solution that requires Outlook to be open cannot be applied). I have researched the Web forums and one suggestion was that the .pst file is too large. I back up the .pst file every night and last night's file was 352 meg which does not seem to be too big.




PS: I can get e-mail on-line

Answer:Outlook 2003 - Error "Data File 'Personal Folders' was not closed properly"

Well the good news is that your .pst file is not too large... the maximum limit for previous versions of office .pst files was 2 GB... usually corruption occurs before this point though (post 1.5 GB is about the point where it becomes prominent), and with the new office 2003 4TB is the theoretical limit of your PST files.

One thing to try... move the location (into another folder) of your .pst file, so that the association of the outlook and the pst file is broken... see if this allows you to open outlook... if so try to remap to the .pst file in its new location, close outlook and see if the issue has been resolved or if it fails to open again.

If you are able to open outlook (with the pst disconnected) and the previous step has failed try using the import/export function and see if you can import your .pst file from the old (corrupted one) to a new one...

There are utilities out there that are able to check the integrity of .pst files, but right at the moment... it escapes me as to which are the recommended scanners.

Other suggestions are welcome...

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I recently installed Office 2003 and set up my Outlook rules for messages received through "specified account" to be moved to "specified account". This way when a message arrives that's addressed to account "a" it gets moved to the folder named "a" and when a message arrives addressed to account "b" it gets moved to the "b" folder, and so on.

I have 14 accounts and all the rules work fine, except for the "default" account. For this topic, let's say that my default account is called "a" and my inbox account folder is also called "a".

I created the rule exactly the same as all the other, however, when I try to run it, I get a dialog box called: Rules in Error and it contains two columns named "rule" and "error". Under rule it says "a" and under error it says Cannot move to the "a" folder.

I've looked through the microsoft Knowledge Base and done several Google searches but can't find the identical problem.

Anyone have a clue what could be causing this error?



Answer:Outlook 2003 "Rules In Error" message

Try making a folder "z" and see if it will move to there.

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Last week I've noticed that whenever I create a new email, everytime I try to insert an email message as an item, I get the following error: 'object could not be found'. This was working fine a week ago. I'm running XP pro SP3 and the Outlook is 2003 SP3 as well. What can I do to fix this? Thanks.

Answer:Getting error "object could not be found" in Outlook 2003

Have you run the Office Repair Tool? Have you run the PST repair tool? It would be found on the start menu under Office in the Tools folder.

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I cannot open User Accounts in Control Panel, I keep getting ...

Microsoft (R) HTML Application host has encountered a problem and needs to close.

Anyone with a fix? . My appreciations in advance!

Answer:"User Accounts" in Control panel wont Open-Error is "Html application Host Error"

Do you have a recovery restore install disc or partition?
You can try doing a repair or system file check...
Scan For Missing/Corrupt System Files...

Windows XP comes with a wonderful tool called System File Checker (SFC)
Itscans and verifies the versions of all protected system files after you restart your computer...
To Do This:
Click Start menu, and then click the Run icon.
In the small box that Opens, type the three letters: cmd then click the OK button.
In the command prompt window that just opened (a black background and white text), type the following command:
SFC /scannow
And then click OK
You must be logged on as a member of the Administrators group to run SFC..
You will need your Windows XP CD during this procedure if SFC needs to get an original file. Please remember that Windows XP can have multiple instances of a .DLL file and remember which version is for which program.
I have been asked if it is possible to have a "progress meter" show when SFC runs... This is the registry hack you need. PLEASE do not go messing with your registry if you do NOT know what you are doing!
System Key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Name: SFCShowProgress
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = disabled, 1 = enabled)

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Using Outlook 2003.When trying to open attachments we get the following error message"Can't create file: <filename>. Right click the folder you want to create the file in, and then click Properties on the shortcut menu to check your permissions for the folder"This doesn't happen all the time, just with some attachments. We had a fix, by deleting Temporary Files that it created, now that's not working either.Any suggestions?Thanks! 

Answer:Outlook "Can't create file" error when trying to open attachments

What is the file extension on these attatchments ? ?You didn't happen to mention what you are using as an email client.

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XP Sp1, Office XP, Outlook 2002 Sp3, up to date.

This issue is in an additional mailbox the user (2 in this case) opens when Outlook starts up.
When trying to open an email in the folder, there's a good chance they get "Can't open this item. You don't have appropriate permission to perform this operation." Here's the kicker, if they keep trying, or try others, eventually they can open it. Once they are able to open the email once, they can open it over and over. Then they can go back and open some of the previously un-openable emails.
I've seen a reference in the KB articles, and it mentions a post Sp3 hotfix, but all updates have been applied. There are probably about 20 people that access this box, and so far only 2 have said anything. Maybe the others are more patient.
Another thing that stumps me is that one user says it only happens in the morning, before anyone else comes in. In the afternoon, everything's hunky-dorey.
I set up this users mail on a spare box, and cannot recreate the problem. I guess it's something on the local PC, but figured I'd ask. The mailbox currently has about 47mb in it, with a 60mb limit, and a 300mb cutoff.
My next course of action is to recreate the user's profile on his box, but he won't be available until Monday, plus I want to do it in the morning.
Anyone else have an idea?

Answer:Outlook 2002 error: "Can't open this item. You don't have...."


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((( I have one nerve left and this computer is getting on it. )))

Here's the problem: In Outlook 97, if I receive a forwarded message that contains the original message as an attachment (as opposed to included as message text), I get the error "Can't open this item." However, I can open messages that contain any other type of attachment, or none at all.

Also related: If I change my Outlook 97 options to "Attach original message" when forwarding a message, then try to forward one, I get the error "The messaging interface has returned an unknown error. If the problem persists, start Outlook again." Tried that -- didn't work.

Also related: If I select a message listed in my Inbox and press [Ctrl-C] to copy it, then compose a new one and try to paste the copied message (i.e. attach it), I get the error "Cannot create attachments. Internal application error."

Here's my setup: I am currently using Outlook Express 5 as my default mail client. It can receive and open attached messages just fine. I want to switch to Outlook 97 (or better) as soon as I can get this problem resolved. My OS is Windows 98 SE.

OK. I think I've provided enough info. Let me know if you need additional details. I searched the Microsoft Technet site and couldn't find anything about this. I certainly hope someone can help.

Answer:Outlook 97 error "Can't open this item."

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Windows XP SP2

Ok, I tried some things in other threads but to no avail. But some threads are having my same problems. First this about:blank crap is always my home page even if I change it, as well as these porn links in my favorites list. I've run scans with 5 different virus/ adware scan programs but it doesn't fix it. However, it got even worse-- I can no longer open things like My Computer, My Documents or even Control Panel to try and uninstall software. When I try to open any folder my computer freezes temp. and I get the following message: "DrWatson Postmortem Debugger has encountered a problem and needs to close. We are sorry for the inconvenience."

PLEASE Somebody help me. I have hijack this, if that helps. AHHHHHHHHHHH!!!!!!

Answer:Solved: I can't open anything "Dr. wtsn error" & I can't remove "blank: about" adware.

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I just resolved an issue I had with the wireless connectivity of my Acer notebook computer and now I am getting strange error messages. When I try (not every instance) to open device manager I will get the message "Failed to open empty document." From there I will occasionally get "Parser" messages that say "Value creation failed at line 843" or "line 422." I read what I could find about these messages and it points to MMC as the cause. How do I go about fixing this annoying problem if anyone knows?

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Every time i try to download a file i get a box saying "Explorer cannot open site "x" the site may be busy pls try again later..... this happens EVERY TIME i can't download anything.... can't open attachments on emails..... hellllllllp!!!!! what have i done!!!!

Answer:every time i download i get error " explorer cannot open site "x"......."

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When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

Answer:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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I was messing with my ASUS N10j and I tried to install Windows Vista Ultimate 32 bit on it.

Installation went fine, but then when it wanted to boot up for the first time, it gave me a window that said "Can not open recovery.dat" and a huge red ERROR message appeared in the middle of the screen.

From googling, these guys ( believe its because of a hidden recovery partition. Well, how do I delete that partition if I don't have access to Windows?

The laptop also doesn't have a DVD-drive, so the solution has to be via USB.

I have no clue what to do. Help!

EDIT: Ugh... I guess this is more software related... Sorry.

Answer:Red "ERROR" message because "Can not open file C:Recovery.dat"

Greetings, RommelTJ...

Couple of things you might consider trying:

* Boot to a Linux USB drive, and format your hard drive from that environment - tips on how to create a Mint 7 (Gloria) bootable flash drive can be found here...

* Get your hands on a USB DVD drive, and use it to boot to your Windows disk to delete/recreate any partitions...

Quick question: how are you trying to install Vista without an optical drive?

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I double-click and get "search" instead of "open"--only when I click a disk, like Hard Drive C: or Floppy A: or CD F: and so on.

It didn't used to do this, so I must've inadvertently changed some setting somewhere, but darned if I can find it now.

Any ideas?

Answer:Solved: On the "my computer" list, I double-click on disks and get "search" instead of "open"

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My organisation has just rolled out an Exchange 2007 Server.
I am a desktop support engineer for my unit. We are setting up access to the server through Outlook 2003.

A small number of Outlook 2003 users get this error message when they are using a .prf file to configure their clients.

"Your Exchange Server administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance."

This is XP SP2 running Outlook 2003 (error occurs on Office, Office SP2 and Office SP3) connecting to Exchange 2007.

I have tried tried applying SP2 and SP3 to Office and completely reinstalling Office but it still occurs.

I am told by the Server Administrators that this is a local problem so I am not getting any help from them. I tend to believe them that it's not server side because I set one of the profiles up on two PCs next to eachother. On one it worked fine but on the other it had this error message. I could not see a difference in the two Outlook installations.
I have read this article here but a lot of the questions it asks and tests involve having administrator access over the server which I do not have.

Does anyone know of anything in the local Office installation that I do have control over that has been known to cause this?

All the best,


Answer:Solved: Outlook 2003/Exchange 2007 - "Your Version of Outlook has been blocked..."

Hi we managed to find the solution so I'm posting it here to help others.

We inherited a number of builds that were done by other companies. It appears these builds have in the past had previous versions of Office installed. This has resulted in registry keys lurking around from the old installs.

Once we removed these registry entries it worked.

Best way to do this that I could think of is to

1) Uninstall Office and then search the registry for any references to Outlook. You can do this using AML Free Registry Cleaner (which has a search function). Ignore any hits for Outlook Express you are only insterested in Office Outlook.

2) If this is the problem that you are having then you will find registry entries in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\7.0 or 8.0 or 9.0 etc.

3) Delete any Outlook folders in the above tree. Onc eof the keys in the Outlook folder will be Version and this appears to be what is being read when the server asks what version you have.

4) Reinstall Office - it should now work.

All the best,


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I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

Answer:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."


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`I have run into the problem outlined in the title. I need to access that file, which came to me as an e-mail attachment. Suggestions will be appreciated.


Answer:Solved: WORD 2002 will not open a file crearted with "2003"

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days ago i have this problem since i started outlook 2007 when i try to open it's shows me the following message "Cannot open you'r default email folders. the information store could no be open." Even when i create a new user profile in order to connect outlook 2007 with the server exchange. it;s giving me the same error, i reinstaled microsoft office and this messages still showing up.

Could somebody help me, any information about how to fix this problem would be helpul.

Answer:When I try to open outlook 2007 says "cannot open your default email folders"


Your default emai folder is your PST file and is usually located in the following path (change my name for yours)

C:\Documents and Settings\ididmyc600\Local Settings\Application Data\Microsoft\Outlook.

Its possible that you dont have the rights to the folder or the drive.or similar.


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I am trying to uninstall Yahoo Messenger using Add/Remove Programs. It won't let me and this error message comes up.

Can someone help?

Thanks...and have a great day! Note: Just registered and first time poster.

Answer:Solved: Error: "Could not open "INSTALL.LOG file"

You have most likely run a Cleaning program that has the option to delete LOG files.
Some LOG files are just that. Files that "log" activity.

But some, like the one you reference, contain information about how to UNinstall that application.

In this case, I would reinstall Yahoo Messenger, and THEN uninstall it.

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Ok, so basically, whenever I turn the computer on, 3 error messages appear:

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee.exe

- A virtual driver failed to inicialize DLL. Chose close to end the program. H:/Windows/system32/code/pRee1.exe

- Error loading H:/Archiv~/GBPLUG~/gbiehcef.dll. Couldn't find specific module.

(sorry if some terms are incorrect, my computer is in Spanish, to I tried to translate as best as possible)

Please help me solve this terrible problem, it is really getting me on my nerves! (oh, and if this helps, I've recently donwloaded this so called "Limewire acceleration", and whenever I ran the setup, it didn't work. I don't really remember the name of the website I downloaded it from, sorry...)

Answer:Can't Open "My Documents", "Trash" or other files in "My Computer"!?

Hi and Welcome to the forum

I am almost certain that you have malware problems. Most like caused by you doing file sharing/ P2P - Limewire.

Suggest that you go here and follow the directions:

Please be advised that the malware people are very busy and it could take a couple days to assist you.


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I thought I was computer savvy until this problem came up. When I double click my computer, recycle bin, control panel, etc, the hourglass comes up for a few seconds, goes off, and nothing else. No error messages or anything, just nothing. I have viewed a few of the threads covering this and a common link was the hijack this result. I have posted that here, and really hope that someone can help me with this. I have run SpyBotSD and adaware, I have run mutiple virus scans, I did an SFC, and the final thing was to repair windows using the original disk, none of which has help. I am running Window XP w/SP2. Any other suggestions would be certainly appreciated. Hope to here from someone soon. MTCS, out.

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusCl... Read more

Answer:I cannot open "my computer" "control panel" "recycle bin", etc...

You may want to reinstall the operating system.

Backupthe files that are importantto you before you reinstall.

The "New" installation will overwrite the current one

If you do not format your hard drive before the reinstall the installation should not harm your files (That's why I suggest backingup your files) and will speed up the installation process.

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How do I stop Outlook 2003 from restricting FF42 "email Link"?

Had to re-install Outlook 2003 and now when I,m on the Web, when I select FILE> EMAIL LINK, there is no pop-up allowing me to select an email address in Outlook 2003 to send it to.

Must be hidden somewhere, looked for ?? to no avail.

Answer:How do I stop Outlook 2003 from restricting FF42 "email Link"?

Open FF Options (Menu > Tools > Options).
Select Applications in the left side navigation pane.
Scroll Content Type (right pane) down to "mailto" (without " ").
Click the down arrow to expand the drop box.
Select "Always ask" from the drop list.
CLOSE the Options tab.
Menu > File > Email Link... should enable the dialog box you are looking for.


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I cannot make my outlook 2003 program my default for responding to a mailto: link on a web page using firefox. Every time I click onto such a link on any web page, it opens with my gmail. If I use internet explorer, It opens with outlook 2003.

I have set all my option settings in outlook and firefox for outlook 2003 to be my default program for email. Is there anyway I can make outlook to handle these mailto: links on webpages in firefox? I don't think I missed any settings. Thanks in advance.

Craig O2

Answer:Solved: can't make Outlook 2003 my default for "mailto:" links on a web pag

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Our office uses an exchange server that has no configured organizational forms library configured. Whenever any of our client machines selects "choose form", outlook will automatically try to open the Organizational Forms Library and repond with the error: "Form load failed. You don't have apporpriate permission to perform this operation", after which a drop down box will allow the user to switch to a different folder and find the forms to choose, relegating this to a nuisance. In any case, I'm looking for a way to change the default locatoin to look for "choose form" so this error message won't appear every time. Perhaps it's something blatantly obvious, but I haven't found it yet.

Thanks in advance.

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I had a problem where Outlook could not use Word as an e-mail editor. From this board I found a solution, run Regsvr32.exe %Windir%\System32\Ole32.dll, and immediately I was able to use Word as my e-mail editor.


Immediately afterwards when I rebooted, Windows (not Outlook) began behaving in a strange manner. It would load my wallpaper, populate the launch pad with icons, populate the taskbar with the icons for Threat Fire and volume control. Then it pauses for two or three minutes. After that time the balance of the programs in my autostart, firewall-AV-battery backup, load and their icons display in the taskbar.

During the time it is "pausing" none of the icons respond by loading their program. After the two or three minute pause the program whose icon I clicked does load. Equally, clicking Start and a program does nothing until the end of the two or three minutes.

I will be grateful for any help.


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Hello all fairly new to this page so would gladly apreciate some advice on trying to get past a niggly error message which is recuring despite carrying out Microsofts Solutions.
Any feedback will be a bonus as this fault is randomly popping up and is incredibly annoying doesnt seem to happen at specific times say when creating a task as microsoft document .
We are recieving a "Could not complete the operation. One or more parameter values are not valid".
For which i have tried a number of differing solutions via microsoft including creating new mail profile, renaming outlook data files, .ost and .pst repairer tool, outlook check and repair facilty as well as removing live meeting which can aparently cause a conflict. We are using Office 2003 SP1 and this is a networked PC gettin mail from Exchange 2003 server. An isolated incident here but still very annoying as other computers run fine using same hardware and OS ) Thanks Again Have fun all
(Work to live dont Live to work)

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Is this possible? I Googled some suggestions, but I wanted to come here because you people have helped me before and not steered me wrong.

I am wondering if....and hoping that....I can retrieve a couple of emails. I deleted them by mistake and, of course, my boss asked me for those in particular! Not any other ones! The ones I mistakenly deleted! MONDAYS!!!

Anyway...I am curious about where the .pst file is that I'm thinking I need. We have a server here at work that we backup our emails to. Is this where any deleted files would go or do they go to the archive.pst file (on my computer) that I've been reading about when I Googled this?

PLEASE HELP ME!! Please tell me I can get them back!


Answer:Recovering "Shift-Deleted" emails in Outlook 2003

I don't actually think there is a way to get back files once they have been shift-deleted, as that bypasses storing them in the deleted items folder (unless you still hold a copy on the mail server that you can re-download).

This site seems to think that the following will work, so it may be worth a try - but I wouldn't hold out too much hope

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When utilizing the registry entry to control Transport order on an Outlook 2003 client in a 2003 SBS domain; (i.e. [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\smallbusinessserver\clientsetup]"NoTransportOrder"=dword:00000001 )
it works properly when sending new messages and replying to messages that were originally sent to that specific account. However, when forwarding a message that arrived via the local Exchange server, it DOES NOT follow the transport order as configured in Outlook. This has been confirmed on three different 2003 SBS domains.
The current workaround is a bit "convoluted". I add a column to the view that shows what account the message was received from and give users specific instructions to have them manually change the outgoing account selection at the time of forwarding.

Does anyone know of a mechanism, registry entry, or programmatic method to force the default account to be used under all circumstances?

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I have a working Exchange 2003 server and clients running outlook 2003. Everything seems to be working well except for one thing.

I created a shared contact folder in the public folders. I then added a bunch of contacts and gave editor permission to a "Staff List". Staff List is a distrobution group in AD.

Each member of the group and go down to public folders and open the Public Contacts folder and see/edit the contacts in there. So that seems to be working great.

I then right-clicked on the folder and checked the box to add the Public Contacts to the outlook contacts options. Now when I user starts a new message and clicks the "To" button they see a option under "Global Contacts" for Public Contacts.

The problem is that the Public Contacts are empty there. It is as if they can't see them at all, but they can if they go down to the actual folder in the public folders.

Any ideas?


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Hello -

Using Windows XP Pro with all the available patches and SRs fyi.

I've had this sending phantom messages problem for several months and finally decided to do something about it today I'm posting my case here in the hopes that it might help you fix this issue with Outlook 2003 (and/or possibly other versions of Outlook as well).

In addition to the phantom message issue, I was having an issue where messages would hang around in the Outbox and not be sent even after restarting Outlook 2003, and sometimes even after rebooting. That was causing some real problems, particularly when I wouldn't notice messages were hanging until several hours later lol.

So I started researching both problems at the same time, and just for kicks decided to change the port for outgoing mail (SMTP) to see if it helped with the stuck/hanging messages in the outbox. I set my main email account to use port 465 with SSL. I then sent a test message to myself and watched to see if it got hung up, but it did not. Cool, I thought, that might be one problem solved.

Then, before I received the test message back, I saw two read receipts arrive in the inbox - they were from January of this year! Having read that the "Sending 1 of X messages - when the outbox is empty" issue in Outlook can be related to read receipts I was curious if that problem would go away as well.

Sure enough I sent another test message, and for the first time in months Outlook said "Sending 1 of 1 ... Read more

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I have a problem when creating an email message in my Outlook 2003.
1. I create a “New Untitled Message”.

2. I ‘left click’ on the “TO:” option to search my Contacts for the name I want.

3.I get this error: “The address list could not be displayed. The Contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook help.

4. If I click on the “OK” option, a “Select Names” drop-down menu opens with
“Contacts” in the show names from:

5. Using the down arrow \/ ,a list containing the following appears:
“Outlook Address Book”
“Personal Address Book”
The first item “Outlook Address Book”, shows “no entries in this address book.

The next, “Contacts” shows the error message in item 3 from above.
The next “Contacts” shows ALL my contacts, which is what I want.
The last, Pesrsonal Address Book, shows nothing.

I tried following the “help” for removing a contacts folder that isn’t desired, but since the name is the same, I can’t delete/remove the one that has nothing in it.
A point of info for you…I installed Outlook 2003 from my original CD,
I then opened Outlook, created a dummy contact, then deleted the OUTLOOK.pst file,
Then I imported (moved) my saved OUTLOOK.pst into the same location where the file belongs.
Additionally, because of this “glitch” I c... Read more

Answer:Solved: OUTLOOK 2003, Contacts folder "glitch".

I moved this problem to business apps, maybe someone there can help me solve this.
I don't know how to actually "move" this, so I copied it and posted it there, Sorry if I did something incorrectly.

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I would like to have the people on my distribution list see only the name of the distribution list in the "To:" field of the e-mail I've sent, rather than the names of all 25 members in the dist list. I'm aware of using the BCC method, but am wondering if there is a better way.

Answer:Show ONLY Dist. List name in "To:" Field, Outlook 2003

I think this is only possible if you are using a MS Exchange Server distribution list that was set up as 'Hide Distribution List Membership'.

I don't think you can do it with your local distribution list.

However, there are some clever people in TSG so .....


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Outlook 2003sp2 with Exchange 2003sp2.

When I try to "Send on Behalf" an email in mailbox that I have the appropriate delegated permissions where the email was saved in the Drafts folder my credentials are in the "From" field once the recipient receives the message. Even though I add the mailbox owner's name in the "From" field before sending.

Any ideas? This only happens when a message is stored in the Drafts folder. And to the best of my knowledge I used to be able to send from Drafts without issue.

Thanks for the assistance.

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A few users in our network started using this feature and now when the user removed the delegates. The delegates are still able to view the other person's In-Box.

I checked the permissions - it's empty of other users
I checked the "Delegates" folder and it's empty.

So why is it that user1 is still able to view user2's Inbox?
I tested another user, for example: User3's permission is normal because User3 cant view User2 or User1 by using the "Open other user's folder: Inbox"

Answer:Solved: Outlook/Exchange 2003 - "Delegates" feature

User1 had "Admin" rights in the AD - duh
ran gpupdate /force /sync /boot

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On our domain environment we use Exchange and Outlook 2003. A user brought up an issue that seems to be affecting me and probably everyone else, now that I look at it.

At random, some users will show //////////////////// lines with "no information". This is completly random, and it does not even cover the whole time span. It's in gaps, while other times it's the whole line. It's random on a per user bassis.

I googled this and it seems to be a big issue yet I have not found any working solution. Has anyone seen this before and been able to fix it?

Answer:Outlook 2003 calendar booking showing "no information"

This has to do with clients not posting free/busy information, i saw it in exchange 2007 with older outlook versions. Take a look at this article

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Alright, this issue stems from a bizarre Outlook 2003 "feature" (bug?). My setup looks something like this:

Personal Folders
+ - Archive
+ - Inbox
+ - Sent Items

Sometimes, instead of dragging an email to "Archive", I accidentally drag it to "Personal Folders". Outlook allows this, strangely, and the email is then stored in the "Personal Folders" folder rather than the one I wanted. But, if I click "Personal Folders" in an effort to view the hidden email, Outlook takes me to the "Outlook today" screen.

I know there is a way to un-hide these emails because I've done it before: my question is how? Googling is difficult because using the words "Personal Folders" results in a bunch of irrelevant hits since the context I'm using it in is different from the normal use of the term.

Thanks for any insights!

Answer:Outlook 2003: Moving emails out of "Personal Folders"?

Use the Folders view.

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I would like to be able to suppress the Out of Office message for particular email addresses (like I could on Lotus Notes!), but cannot see a way to do this.

The need is especially useful for newsletters and other non-manned addresses, because the ooo message triggers an auto response from them which triggers another ooo from me.... well you get the picture.

I also have my home emails copied to my work Outlook account, and when I have the ooo message set, it triggers an ooo message to the sender - I may be out of the office, but not necessarily away from home!

Hope someone can help.

Answer:Outlook 2003 "Out of Office" message targeted suppression

Has this problem been solved?

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I'm running Outlook 2003 on XP

Today I changed my verizon password, so went in and changed the POP3 password in my Outlook.

Now I get the "Enter Network Password" box. I click the save password box and ok, but it keeps popping up repeatedly. The password and user namer Are correct.

I can send emails. I can't receive them.

I have tried to add another profile. I have also gone to microsoft and tried to troubleshoot. I can not open my Outlook in safe mode.

I have also made sure it was not my firewall or antivirus that was the problem.

My question:

I have the installation CD. Can I do a reinstall? If I can, do I need to uninstall it first? Will all my saved emails be gone?


Answer:MS Outlook 2003 "Enter Network Password" box popping up

check the smtp in your account,I have this problem,too.If you can't receve the mails then your smtp is not right.Checkthe manual from your ISP.

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Outlook 2003sp2 with Exchange 2003sp2.

When I try to "Send on Behalf" an email in mailbox that I have the appropriate delegated permissions where the email was saved in the Drafts folder my credentials are in the "From" field once the recipient receives the message. Even though I add the mailbox owner's name in the "From" field before sending.

Any ideas? This only happens when a message is stored in the Drafts folder. And to the best of my knowledge I used to be able to send from Drafts without issue.

Thanks for the assistance.

Answer:Outlook 2003 - "Send on Behalf" from Drafts folder

Did you try changing the from field to represent the mailbox you are trying to send on behalf of. Also on the Exchange server they can give you implicit rights which will make it not say sent on behalf of.

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My manager's pc is running xp sp2 and outlook 2003 sp2 on a HP compaq dc7100.

When he randomly opens emails (by double clicking on them, not previewing/reading) and tries to print them (either menu/icon/right click), he gets the error "operation failed".

A reset doesn't fix the problem and I'm aware that html pages need to be opened properly before printing, but like I said, he opens them and gets the error.

Does anybody know of a solution/patch or an explanation?
Or is there anything else I should check for?


The emails he gave an example of have rich text, not plain black and white. But there are plenty of rich text emails that do work.

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In Outlook 2003, when I forward an appointment for someone to drag into their outlook calendar, it shows up as a "note" even though when I forward it, it is a calendar item.

Does anyone know why this is happening and how I can fix it?


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Just wondering if there is a way to remove the automatic phone number formatting in Outlook 2003's contacts?

instead of its auto (xx) xxxx-xxxx when I enter in a mobile number I'd like it just as xxxxxxxxxx with NO formatting at all.

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Hi All,

I'm using Outlook 2003 on Widows XP. One of my rules includes "Mark As Read" after moving the email to a folder. It does get marked as read, but the tray notification (envelope) still appears. This defeats the purpose for me, and actually makes it harder (I use multiple folders, so I hunt through each to find the new message). What am I missing, or is this a glitch? I just want it to be marked as read, and NOT show the tray icon.

Thanks in advance!

Answer:Outlook 2003 - "Mark As Read" Rule - Tray Enevlope Still Appears

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Hi: I want to add the Notes field to a Category view of appointments.

I managed to get the Notes field showing by using the Field Chooser, and picking Notes from the All Appointment Fields list.

I later removed the Notes column by dragging it off the bar with column names, and now can't get it back again.

I've looked in the Field chooser, but Notes no longer appears in the All Appointments fields list in Field chooser.


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I'm a new member but have gotten a lot of useful info from this forum over the past couple months, thank you! Hopefully someone can help with this issue.

I have a user at my work who is having an issue in Outlook 2003. When she replies to or forwards a message, the spell check is checking the entire document even though she has the "ignore original message text in replies and forwards" option checked. Here's some info on her setup:

Microsoft Windows XP Professional Service Pack 3
Microsoft Office Standard Service Pack 3
Does not have the "prefix" option set
Uses Word as the email editor

I have read in other forums that opting to not use Word as the email editor can cure this issue, but all of our users use Word as their email editor. Also, this issue just appeared out of nowhere a couple days ago. Possibly a windows update?

Please help!

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I have a small file server that is used for a local database for about 20 computers. The problem we have is that the database opens WAY more files then it actually needs and tends to lock out files that it's just looking at... not even editing...

Whenever this happens the database will report that the file is locked by whatever computer got to the file first. What's worse the lock is often maintained by the server long after the file is no longer in use. That is to say if "Bob" opens a part of the database that locks file "1" and then closes that file Jane might not be able to open it because the server will report that the file is "locked" by "bob".

I've heard that locks can operate on a byte level basis instead of file by file basis.

that or any other solution would be appreciated. The files that are most often locked are a few 400 meg database files we have that everyone needs to use on a regular basis.

Just a note these files are altered all the time.

Answer:Windows 2003 "open files"

no one has an idea on this?

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I have a chart in an Excel spreadsheet, and it has several "series" in it. Some of the series are charted as "lines", and some are "areas" that fill in the entire background of anything from 0 to the value I have entered.

I have one particular series that is showing up as an "area" but I want it to be drawn as a "line" instead, so it DOESN'T fill in the area below it. I currently have the "background" as "none", but now I have a line from the last value down to "0", and that's what I want to avoid...

Thanks in advance!

Answer:Solved: Excel 2003 - how to change a chart data series from "area" to "line"??

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When starting a new message, the "TO" button does not bring up the address book.

Answer:Solved: Outlook 2003 "TO" button in new message doesn't show address book

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I have an IBM T43 Centrino Laptop with 1.6 GHZ CPU, 512MB RAM, 60GB HD, 128MB on board video, with DVD/CDRW +-, running MS Windows XP Pro and MS Office 2003

I have followed all of the pre-posting scans and instructions....and will attach my hijack, panda, and bitdefender scan logs...

My problems just recently occured - in summary, my MS Office applications began to slow significantly - especially MS Outlook. It would be ok for about 30 seconds, and then the error message "not responding" would appear in the very top of the Window title would remain this way for a minute or two and then allow me to work, check email, change folders, etc for about another 30 seconds and then back to the "not responding". I did a detect and repair in the help drop down menu for office application along with scanning my system with adaware, spybot, WebRoot's Spysweeper. Also ran Norton anti-virus and Norton SystemWorks. Excel, Word, and Publisher seemed to be working ok but I still had a problem with Outlook basically freezing every couple of minutes or so. I tried to do a complete detect/repair, reinstall from the MS Office CD ROM but got the following error message:

Error 1406


I've never seen or received this error before and I was unable to proceed.

My computer seems to be working OK after the aformentioned scans that I conducted but I still susp... Read more

Answer:PC slow - primarily MS Office 2003 (Outlook repeatedly shows "not responding" status)

Welcome to MGs!

I doubt your problems with Outlook are related to malware. You do not show any major issues but you should delete the below:

C:\Documents and Settings\Mark Carey\My Documents\XP Wallpapers\KISS\600.exe

Also empty your Junk email folder where Panda detected the following:


Virus:W32/Sober.AH.worm!CME-681 Not disinfected Personal Folders\Junk E-mail\X-IMail-SPAM-Premium hi, ive a new mail address\[File-packed_dataInfo.exe]

I'm going to move this to the Software Forum as I do not think your problem with Outlook (or Office) is a malware issue.

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This is probably too simple to fix, but I have searched throughout my Outlook options and searched the forums and have not seen where this has been addressed.

When I go to my "For Follow Up" search folder and mouse-over a message, the small pop-up window that gives me the "Received date" and "Size" information about that message used to also tell me in which folder the original message resides. Am I crazy? I'm no longer seeing the "In Folder:" information in this mouse over and I KNOW I used to see that information.

Can someone tell me how to get information about messages in a search folder that will tell me in which folder the message actually resides?

Thank you!!


Answer:Outlook 2003 - "for follow up" folder question

...and it helped to read my own question. I have fixed the issue....

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Hi guys, I got this problem recently with my Outlook 2003. Previously i am using a IMAP account for my 2003 but recently i had add another MS Exchange Server account into the same profile and this where the problem start. I need to do this because I will need the IMAP users to have access to the Global Address List.

Before whenever i print the my email, it will always show my name on top of the printout, but after adding the MS Exchange Server account, it just disappeared. Tried alots of ways but it just would not work. Can someone help me on this?

Someone on other forum mention that the outlook will go bonker if i tried add a exchange acc into a IMAP profile ..

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I have email service with The emails on the msn server are ok. But when I download some html email messages using Outlook 2003, the emails appear with "on behalf of" the sender at the top of the email, and the email message has been blanked out.

Any ideas?

Answer:outlook 2003 "on behalf of" blank message

that sounds like spam. I get blank emails on my throwaway spam account that I use for usenet. "on behalf of" means, I believe, that the from address is different than the sender address, in the email headers.

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I have a tricky problem a user is experiencing with outlook 2003.

He has access to view several other users calendar.

When looking at the calendar view in outlook 2003, down the left hand side he can see each shared calendar he has opened under the “other calendars” section. Each calendar can viewed or hidden by ticking or un-ticking it’s check box.

The problem is for one specific users calendar, this check box refuses to appear, this users calendar can be viewed okay when opened normally. He has tried several other machines and the same problem occurs.

The 2003 client access and Exchange 5.5 back-end. Running Outlook 2003 on win XP pro.

Any ideas would be appreciated!

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I have read, but did not understand, articles on the memory limitations in Outlook 2003 when using Rules. I think I understood, that there is a limit to the number of Rules. Each rule uses approximately X percentage of the memory.

The memory limit was expressed in some computer unit of measurement and then further qualified. What I am seeking to know would be expressed in a approximate number of rules.

If you're familiar with this topic and can help me I would certainly appreciate it.

Thank you


Answer:Outlook 2003 "Rules" memory limit

Covered here - also changes with 2007 version of Exchange that increase the limit;

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Running WIndows XP Pro with Office 2003 Pro... Right clicking on the Outlook 2003 icon in the systray and checking the "Hide when minimized" does not check or work.  Outlook 2003 still sits on the taskbar. I tried reinstalling Office and even deleting and recreating the profile.I went to the registry... HKey_current_user\software\microsoft\office\11.0\outlook\preferences and made:  MinToTray   REG_DWORD    0x000000001 and it still isn't working. Seems like Outlook is not communicating with the registry.Any thoughts would be most appreciative.Thanks

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Hi all

Our firm has recently upgraded from Outlook 2002 on XP SP1 to Outlook 2003 on XP SP2. We have noticed an increase in the number of "Not found" messages that people receive when trying to send an email/appointment containing an attachment(s). These attachments are inserted via 'Insert menu --> Item', then selecting another email.

I have searched MS Support website and google'd it, but no joy.

Has anyone else seen this issue before? Do you know what the fix is please?


Answer:"Not found" when sending Outlook 2003 attachments

How about just dragging and dropping the file into the message?

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Hit the road today and got online with the hotel broadband. Fired up Outlook '03 and downloaded mail from 3 accounts, no problem. Went to send one, and now I keep getting the "Enter Network Password" dialogue box. Never had a problem before, and nothing's changed. All 3 accounts had their pw's saved, and there are characters in the pw field (the right number of characters as well), but I can't send mail. Sent a test from webmail, and after a couple of tries, Outlook received it OK. Any ideas?

Answer:Outlook 2003 "Enter Network Password"

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I've been using Outlook 2003 for a long time, but just today, when it connects to send/receive mail, a window pops up asking me to enter the network password for the account (I have 5 accounts). It seems I have to manually do this before the mail for that account will be sent or received. What brought this on and how do I stop it?


Answer:Outlook 2003-"Enter Network Password"

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I recently downloaded and tested out a Web Ex plugin to launch Web Ex from Outlook. I have since removed the plugin through and/ remove. I then started to get a "Duplicate Key In Index" notice each time i open outlook. Some research had indicated that i must have some duplicate emails or other entries in outlook, but i see no duplicates. Any advice how i can clear this notice?



Answer:"Duplicate Key In Index" Opening Outlook 2003

hummmm, Duplicate Key In Index. sounds like sql error.
u can try to run a reapir for your outlook.
i would copy my data & pst files to a save location before i do that.
it's possible that the removal of Web EX has deleted some files that need for the outlook processes.
u also should have a copy of your MS Office 2003 in case it asks you for it

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Everytime I import the "pst" or Personal Folders file for Outlook 2003 from another computer that I have, to update, it inevitably creates a NEW "Personal Folder" file, that shows on the right hand side.

I now have 4 "Personal Folders" files! It takes forever to import now, because it imports 4 of everything!...INbox, Outbox, Sent Items, etc.

How do I import the pst file,without it creating a whole new set of folders (inbox, outbox, sent items, etc) under yet another "Personal Folders" heading?


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I hate the monotone "you've got mail" and "you have X unread messages" audio alerts in Outlook 2003 and can't find a way to turn it off. I do want a tone to alert me to new mail but "Gunther" as I call him has got to go. Does anyone know how to turn him off?

Answer:Turn off Outlook 2003 "You've Got Mail" alert

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I have Outlook Express 6 on my old computer (with Windows XP) and have exported the address book as a .WAB file. With this .WAB I have imported the contacts on my new computer (with Windows Vista) into the "Windows Contacts" thing.

The problem is that I can't then manage to export the contacts to Outlook 2003 which is the program I'm now using on the new computer. Exporting leaves me two choices, creating a .csv file or a bunch of .vcf files. .csv doesn't work (it comes out all jumbly when I try importing) and .vcf works but I can only import the contacts one by one and I have over 1000 to import.

What can I do?

Answer:Importing "Windows Contacts" to Outlook 2003

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Running WIndows XP Pro with Office 2003 Pro...

Right clicking on the Outlook 2003 icon in the systray and checking the "Hide when minimized" does not check or work. Outlook 2003 still sits on the taskbar.

I tried reinstalling Office and even deleted and recreated the profile.

I went to the registry... HKey_current_user\software\microsoft\office\11.0\outlook \preferences and made: MinToTray REG_DWORD 0x000000001 and it still isn't working.

Seems like Outlook is not communicating with the registry.

Any thoughts would be most appreciative.


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I'm not sure if I've posted the right at the right place, but still........ I want to know that "" How do I change the "Open Settings" found in the Computer tab of the File Explorer to "Open Control Panel" ""

I have a screenshot of that:
I want to change it because I have a habit of having that "Open Control Panel" there as in Windows 8.1 for the reason that the Settings is just an app reference to the original Control Panel and many advanced settings are referred to Control Panel.

And I'm lazy to type "Co" everytime in Cortana to open Control Panel.

Awaiting for replies.....

Answer:How do I change "Open Settings" in Explorer to "Open Control Panel"

Welcome to TenForums @Preetkaran

We have a tutorial for that...
Show Control Panel or Settings on Win+X Menu in Windows 10

But I haven't bothered. Instead I found Control Panel in the Start menu's 'All apps > Windows system' and pinned it to Start. The advantage of having it pinned to Start is that a right-click on the tile shows a 'Recent' jumplist for it, all your frequently used Control Panel settings in one convenient place.

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These problems developed recently:
When try to empty deleted items folder, I get a message that outlook.pst is in use by another application. Close any application that is using this file and try again. Well, there is no other application using that file. Apparently, there is one email in the deleted items folder that is plugging up the folder. I can open the deleted items folder, right click on emails in there and delete them, but one email, which had an attachment from a web site does not respond. Right clicking on that email won't even bring up a menu.
The other error message I get is if I go to inbox or tasks and use find to search for a word, I get a message " The message interface has returned an unknown error. If the problem persists, restart Outlook." Restarting Outlook doesn't help. The things I have tried without success are 1) removed & reinstalled Outlook, 2) ran search & repair,3) ran scanpst.exe against outlook.pst, and 4) tried to empty and find in safe mode.

Answer:Solved: Outlook 2003 errors- can't empty deleted items folder & "find" wont respond

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For some reason, the "from" disappeared in my Outlook 2003. I have right clicked on the subject line and it shows "from" is checked. I have also gone to View and Arrange by: from, it still doesn't show. Any ideas?

Answer:Solved: I lost the "From" in Outlook 2003

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This problem started yesterday. I've been using Outlook 2003 for over a year. I'm running Windows XP, MS Office 2003, Outlook 2003 with Business Contact Manager.

Yesterday, for some reason, Outlook quit "remembering" my password. I have three email accounts that come in to my PC via Outlook 2003. Because email is critical to my business, I configured Outlook to check for new email on these accounts every 1 minute. This has not been changed since I set the software up over a year ago.

Now, when it tries to check for incoming mail, it pops open a window and I have to type in my password. It does this three times, once for each email account. After I input the password, Outlook proceeds to check for email and download any incoming mail.

I have gone to the account setup screens and the password is there. When the problem first started yesterday, this was blank and I had to re-input the passwords.

It has not fixed the problems. HELP!!!

Answer:Outlook 2003 Won't "Hold" my Password

That is a link to a Microsoft article explaining how to correct this problem.

It instructs you to create a new Outlook profile. If that does not work it walks you thru a registry fix.

I have seen this problem many many times and only once did the new profile fix it, I usually have to do the registry fix.

If you try the registry fix, be sure to follow the instructions for backing up the registry first. if you are not comfortable editing the registry the only other fix I know for this problem is to back up your .pst file and uninstall/reinstall Office.

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n MS Outlook 2003, when writing an email and you click on the "TO" box in order to list all of your available contacts --
In the "Name" section, how do you get list the names: Last name, First Name : like Doe, John
instead of John Doe?

Answer:MS Outlook 2003 "Contact" question

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Hi i was wondering if anyone knew how to fix this particular outlook problem. In the sent emails folder, I want to be able to see how many of those sent messages were tagged as urgent using the red flag.

I want to see these without having to scroll through all my sent messages, in a bracket beside where it says sent messages. As seen in the screenshot, my inbox shows how many unread messages. I just want my sent folder to show in brackets the number of red flags. I only use red flags so no need to worry about other colours.

I know if i click the flag button on the far right side it will group it and tell me there are 107 flagged msgs, but I like to sort my emails by date, and always have a reminder beside my sent folder to tell me how many emails I have flagged. Here is a screenshot of what I'm talking about:

If anybody could help me with this problem it would be greatly appreciated, it is quite urgent as it has been bugging me for a long time and I have asked several colleagues, googled etc and have found no solution

Thanks so much!!!

Answer:Outlook 2003 "red flag" problem

Hi Goodway

Welcome to Tech Support Guy Forums!

A few ideas:

When you group the e-mails that are red flagged, highlight them and mark them unread.
This will cause the unread message count to appear next to the Sent folder.
You can also create a view, in Outlook, to only show those messages that are red flagged.
The view can be kept in date order, as well. Using that view, you can quickly highlight all the red flagged messages and ensure they are marked unread.
Create another folder, for example: Sent-Red Flag to keep those red flagged messages in and mark them unread so that the unread message count is visible.
Eventually, I would imagine, the red flagged messages come to a conclusion and you don't need to view or keep track of them any longer?
Using: Tools > Rules and Alerts, may be another option to look into.
If you can tell us a little about the process you want these Sent red flagged messages to take, it might spark more ideas.

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I goofed and erased that folder.

It has a filter code to pick out unread mail from the folder. Something like %#dsf#%, computer stuff.

I would appreciate your sending me a copy of the code so I can recreate the folder.



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Hi there,

A while back I tried to add my hotmail account to Outlook 2003. At the time I didn't have the Outlook Connector so I think this caused the Hotmail account to be created without accurate links to the website... stupidly I did it again with the same problem. Now I've got two "Hotmail" folders in Outlook that cannot be opened or used to send/receive emails. When I click on the Folder I get the message "The set of folders could not be opened" - clicking on Show Help>> I get:

This error usually appears if the OST or PST file you are using is:
Protected with file permissions
On a share on a server and the network is down
To correct this problem, store the OST or PST file on the local computer.
You may also want to run the scanost.exe and scanpst.exe tools to verify file integrity.

All I would like to do now is remove the two folders that say "Hotmail".

Thanks in advance,


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Hi This is my first post so excuse me if it's not right.

I run Windows Vista Home Edition SP1 and MS Office 2003.

In Outlook 2003 I categorise my received emails in personal folders. I need to create a general view where I can view all my emails just as if they were still in my Inbox. I want to be able to sort the mails by sender as I'm looking for a specific mail. I'm sure I've seen a default "View all" view before but can't find it now.

Any advice on how to view all of my emails short of taking them all out of the personal folders again? Help!

Answer:Solved: How can you "view all" in Outlook 2003

Hi Yettiman, and welcome to TSG.

If this is just a temporary need, you could do an advanced search. Select Advanced Search and then put checks in the boxes of the folders you want to list (They have to be in the same PST file) and leave the search criteria blank. The results will include all of the messages in all of the selected folders. You can then sort by clicking the column heading in the results.

EDIT: Yes, you picked the right forum on this site and you provided all of the needed information in your first post.

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I've always used Eudora and Palm Desktop; but, I'm experimenting with Outlook 2003 so I guess I'll be botherin' the hell outa' you guys for a while until I learn the ins, outs and back-door methods of customizing it to suit me.

I have some rants as well as questions.

When I open Outlook 2003 and click on the Mail item (as opposed to Contacts, Calendar, etc), I have six "Personal Folders" items, all identical and all with their own identical sets of InBox, OutBox, Sent Items, Deleted Items, Junk Mail, etc.

Why do I have so many of these identical "Personal Folders"? It seems just one is enough for me. How do I get rid of these others and get the list down to just one Personal Folder?

Also, I imported my address book from Eudora Pro 6 to Outlook Express 6 then to Outlook 2003 (OL'03 would not import from Eudora directly). In the process, all the names, first and last were reversed so I edited them all, exited Outlook '03 and the next time I opened it, the names were all reversed again as though I had not done a darned thing. I don't know what happened there and I'm quite pissed that I retyped 183 names just to have the work all cast aside as soon as I restarted the program.

Outlook 2003 has some inviting features; but, as with all Microsoft products, they are quirky and not user friendly.

Answer:Why do I have so many "Personal Folders" on Outlook 2003?

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Let's say I'm in a new message in outlook and I click on the "to.." button to bring up my contacts. Outlook displays a contact twice if they have email and fax. I was told that this was corrected in 2003. How do I have it only show the email addresses. I don't have the capability to send faxes from outlook.

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We have got cluster Exchange Server 2003 at work, and we use outlook as mail client to retrieve mails.

Friend of mine when he tried to create rule for one of his recipient he keeps receiving this message :

You are currently working offline. To use this command, you must go online and connect to the Microsoft Exchange server.
When he sends, he sends manually not automatically,,,,but if he wants to receive, he has to click on " Send/Receive " button

Answer:Outlook 2003 " You are currently working offline.,,"

Click on the File menu. Toward the bottom of the menu, it says Work Offline. If this is checked, uncheck it. If it's not checked, I don't know what to tell you assuming he is actually online.

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running Outlook 2003 Pro SP1 pm WinXP Pro SP2

last week when I try to click on ANY link in an email to follow the link the message: "This operation has been canceled due to restrictions in effect on this computer. Contact your System Administrator".....WELL I are the Sys Admin and I dont know beans about this....

There is a microsoft article (#325478) that deals with the EXACT problem..when it occurs on Office XP... Since i am running Office 2003 Microsoft Tech Support will NOT release the hotfix to try on my problem...


Thanx muchly


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I'm sure this is a very very easy question for someone!

Create a new email. In the "To" box, as soon as you start typing email addresses in, I automatically get a drop down box containing previoulsly used email addresses.

eg if I type "A" I may get; etc

How do I erase one (or all) of these old addresses?



Answer:EASY QUESTION? Outlook 2003 "To"

Welcome to TSG.

I haven't used outlook personally, but I think that this might help:

An equivalent option is the Microsoft article.;EN-US;Q287623

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Lately, when I go to send a message after composing it IN oUTLOOK 2003 I get a message that says Interface not Registered. Also, when I go to reply to someone's e-mail I get another error message saying that there is a problem with my current editor (word 2003) It also mentions something about OLE registration. I attempted to fix the problem by "detect and repair" but that did not fix the problem. I am able to use Outlook's editor, but I prefer Word 2003 over outlook. If anyone can help me resolve this problem it would be appreciated
When I try to open a new message or edit a message using word 2003 in outlook 2003 I get the following message: "Microsoft Word is set to be your e-mail editor. However, Word is unavailable, not installed, or is not the same version as Outlook. The Outlook e-mail editor will be used instead. An OLE registration error occurred. The program is not correctly installed. Run setup again for the program." I have uninstalled Microsoft Outlook and Outlook express and reinstalled both, but I still get this error. I would appreciate any information on how to resolve this problem.
I have a customer who is running Office 2003 and when he tries to open and read his email he receives a message saying, An OLE registration error occurred. The odd thing is, it doesn't happen on every email, just some. Anyone seening this before?
Microsoft Outlook 2003 Problem:
I AM HAVING BOTH THE PROBLEMS LISTED HERE: (please if someone can hel... Read more

Answer:OUTLOOK 2003 "Interface Not Registered"

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Running Outlook 2003 on Vista.

How do I get Outlook 2003 to see the 319 *.contact addresses stored in "\Users\[username]\Contacts\"?

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When starting OL2003, I get a dialogue box that says my "pst" was not shut down properly. Anyone ever heard of this??

Answer:Outlook 2003 - "pst" not shut down properly

justin092300 said:

When starting OL2003, I get a dialogue box that says my "pst" was not shut down properly. Anyone ever heard of this??Click to expand...

Looks like your PC was shut down before Outlook closed ... this is a known problem acknowledged by MS ... Outlook sometimes will not close when you exit the program.

and / or

Some types of programs will cause Outlook to remain running,most often Fax software, anti-spam or anti-virus software, or PDA sync software. However, the culprit on your computer may be a different program. Once you identify the program that is causing Outlook to remain loaded, check their support site for updates or additional information.

MS has a "hotfix" but you'll need to call them ...

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When going to my email in Outlook 2003, I get a message saying that I have one message to be sent, which I don't, and it keeps flashing the same message. Is there a way to clean this so I won't continue to receive this message?


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When I try to "send to/mail receipent" from an office program I get the "operation failed" message. Outlook was already my default email account. I tried changing to outlook express and than back to outlook as the default...but for newsgroups I can't.
I'm guessing this is because outlook doesn't do newsgroups.
I've also tried searching through search sites but I'm not finding any answers that apply.

I should let you know...this isn't a computer I's an office computer that someone else uses.

Anyone have any ideas I would really appreciate your help.

Answer:"operation failed" in outlook 2003

Set up a new Profile in Outlook.

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