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Access 97 Runtime error 3041

Question: Access 97 Runtime error 3041

I have several remote locations that collect data in an .mdb format. These are ziped to diskettes daily and unzipped to a master computer in the main office for processing.

The main pc is(was) running Access 97, and the remote locations are running a custom application that was built by some 3rd party.

This was all working just fine, untill I switched out master pc's with one that had Access 2000 on it. I tried to run it on the 200, but did not have any luck, so I installed 97 in addition to the 2000. I got the error message. I uninstalled both versions of access(leaving the remainder of the office2000 install in place. I then re-installed access97 only and am getting the same message.

The error message is Runtime error 3041. Can't open a database created with a previous version of your application.

the debug shows this line as the problem.

"DoCmd.TransferDatabase acLink, "Microsoft Access", "c:\tickets\Tickets.mdb", acTable, "TicketNo", "scalehouse", False"

Can anybody help me, or recomend another forum where I might get some help. This is a very important part of our operation.


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Preferred Solution: Access 97 Runtime error 3041

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Answer: Access 97 Runtime error 3041

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Hi all,

Let me start by offering apologies if this is in the wrong forum; I wasn't quite sure where else to start.

I've got a case where some users of a program written in VB (6, I believe) that makes use of an access database, are encountering the error from the subject line: "Error 3041 Can't open library from earlier version"

This is happening primarily on Windows 8, although we've recently seen a few cases with members using Windows 7 as well.

It happens when trying to open the program, and after clicking OK, the error box disappears, and the program does not start.

We have found that re-installing the program seems to make the error go away, but only for one or two uses, after which it suddenly appears again.
similarly we've tried re-registering a handful of .DLL files:
regsvr32.exe MSRD2X35.DLL
regsvr32.exe MSRD2X40.DLL
regsvr32.exe MSRD3X40.DLL
Doing so seems to have the same effect; the program will operate, but only temporarily.

We're at a bit of a loss here; none of the folks in the office have been able to reproduce the error, and the only thing that the handful of members running into the error seem to have in common is that they have MS Office installed. Even there, the particular version of Office doesn't seem to have an effect.

If anyone has clarifying questions, or suggestions of steps to try/check, I would be very happy to answer whatever I can.

Answer:Error 3041 Can't open library from earlier version

Try putting the VB code in the "Roaming" folder which is in C:\Users\<User>\AppData\Roaming you will have to unhide folders and files to see the roaming folder.

Also try this Debug errors in Office Visual Basic for Applications code - support -

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I have an access 2003 database that calls a VB6 module. The module starts and then I get a run-time error 75 path/file access error. I can execute the vb module outside of access but I have to run as administrator for it to work correctly. What can I fix so that the call from access will execute? I believe the issue is with comctl32.ocx and the status bar control inside the vb module.

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In trying to open a specific acess database get the following error message run-time error 429 activex component can t create object went to the microsoft knowledgebase although there are numerous articles on there there is no specific resolution I should follow in order to resolve the problem.

Answer:Access 97: Runtime Error 429

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when trying to open up a particular access database get the following error message:"Run-time error"429" Activex component can't create object"

Answer:Access 97: Runtime Error 429

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Runtime Error 2753:

A Problem occured while Microsoft Access was communicating with the OLE Server of ActiveX control.

I keep getting this message when attempting to load PDF files into a database. We never had this problem with Windows 98 and Access 97. Now on XP with Office XP and are getting it.

We are using a database template designed in Access 97 and converted for XP.

What can I do?

Thank You

Answer:Access XP Runtime Error Help

Sounds like you might have a missing Active X control. Open the DB, then open the VBE (Alt+F11). Go to Tools-References. Are there any references in there that say they're missing? If so, you should still be able to see the file name that it's looking for, and find it somewhere on the web.

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Hi there,
P4, 1GB Ram, XP Pro, Office 2007...
I have upgraded from Microsoft Office 2003 to Microsoft Office 2007, I have attached all required references for my Access database and found that when trying to send an email from Access using a command button that I get a runtime 287 application-defined or Object-defined error. This however only happens if Outlook is not already open. If I open Outlook first and then send via Access my emails are created with no runtime error.

This is the section of code I am usinghighlighted row in red which debug displays as a problem)

Sub SendMessage(Optional AttachmentPath)
Dim MyDB As Database
Dim MyRS As Recordset
Dim objOutlook As Outlook.Application
Dim objOutlookMsg As Outlook.MailItem
Dim objOutlookRecip As Outlook.Recipient
Dim objOutlookAttach As Outlook.Attachment
Dim AddressList As String
Set MyDB = CurrentDb
Set MyRS = MyDB.OpenRecordset("tmpEmail")
If MyRS.EOF Then
MsgBox ("No e-mail addresses selected!"), vbOKOnly
Exit Sub
End If
' Create the Outlook session.
Set objOutlook = CreateObject("Outlook.Application")

'With objOutlookMsg

Dim Pages As Variant
Pages = Int((MyRS.RecordCount / [Forms]![Student Email Address Lists]![NumRecipients]) + 0.99)
'MsgBox ("Recipients: " & [Forms]![Student Email Address Lists]![NumRecipients] & " - Pages: " & Pages), vbOKOn... Read more

Answer:Runtime 287 Error in Access

Problem solved - No Shell command to open outlook... It WORKs!!!

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HelloCan anyone tell me how to correct this error, it appears as soon as the pc boots up, windows xp home edition, thank you

Answer:runtime error 75 path/file access error

click here for information.

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I have a problem during the installion of a software (the software is Battery 4 by Native Instrument)
When the installation starts, this error occurs:

Runtime error in setup script:

Line 438: access violation at address 74A715DA in module 'version.dll'. Read of address 00000004

So I cannot complete the installation.
How can I fix this error?


Answer:Runtime error (access violation)

Hello and welcome MBMB mate try a sfc and chkdsk first see if the system is up to scratch and then if that comes back ok well I suppose you could scan the software disk for malware or just get back to the manufacturers re the problem it may be incompatible with Windows??

Get the Malwarebytes and when up and running set it to scan the D: drive with that disk in.

SFC /SCANNOW Command - System File Checker

Disk Check

Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer < watch out for the trial tick box untick it or it will annoy the heck out of you.

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I can't access the internet on my home computer. it say i have a runtime error "c:\windows\networkdiagnostic\xpnetdiag.exe." i can access the wirteless on the laptop. I am running windows xp. please help!

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Hi, ok so i have a microsoft access 2000 running on windows XP. The program and everything has worked well for years and now today it is giving me a Runtime Error 2489
the Coding that is there is
Private Sub Form_Load()

DoCmd.GoToRecord , , acLast
DoCmd.GoToRecord , acNext

End Sub

i know zilch about Access, visual basic is beyond me right now.
Thank you!


Answer:Access Runtime Error 2489

Can you post a zipped copy of the Database, less it's data?

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Access: RunTime Error '13' - Type Mismatch. Any help would be great here is an sample of the code

'Purpose: Highlight matches, using rich text.
'Author: Allen Browne ([email protected])
'Notes: 1. Requires Access 2007 or later.
' 2. Works in any view (including Continuous.)
' 3. txtSearchDisplay has TextFormat set to Rich Text.
' 4. cboField has a Value List of the fields you can search.
Option Compare Database
Option Explicit
Private Const conMod = "Form_Search_Draft" 'For error handler.
Private Sub cboField_AfterUpdate()
On Error GoTo Err_Handler
'Purpose: Locate the display text box over the field to be searched,
' and fire the search code.
'Note: On forms where controls have different widths and heights,
' you will need to set Width and Height as well.
Dim ctl As Control

If Not IsNull(Me.cboField) Then
'Set ctl to the control named in the combo.
Set ctl = Me(Me.cboField)
'Locate the search display on top of the control is simulates.
With Me.txtSearchDisplay
.Top = ctl.Top
.Left = ctl.Left
End With
End If

Call txtSearchText_AfterUpdate
Set ctl = Nothing
Exit Sub
Call LogError(Err.Number, Err.Description, conMod & ".cboField_AfterUpdate")
Resume Exit_Handler
End Sub
Private Sub Form_Load()
On Error GoTo Err_Handler
'Purpose: Initialize: clear the search text, and h... Read more

Answer:Access: RunTime Error '13' - Type Mismatch

Thomasofacoton, welcome to the Forum.
Which line of code is highlighted when you get this error?

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Quite unexpectedly, I developed this problem.

I have a module in Access automatically formats and sends an email. It has been working just fine. Now I get this error message and I have no idea why.

I am on a new computer, Vista, Office 2007. Have had it for a month. The emailing has worked fine, until today. From what I have read, it can be a result of something not being registered properly, but if it was running earlier, it should still be running now I would think.

Any ideas?

Answer:Solved: Runtime error 429--Access module

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When I try and go on My Documents, Search,etc, I get

Pop up title: Microsoft Visual C++ Runtime Library

Microgay said:

Runtime Error!

Program: C:\WINDOWS\explorer.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact thsasdsadase applications support team for more information.Click to expand...

I get a similar error with iexplorer, but with explorer instead of explorer in the error log.

I basically can't go on my computer.

Help please.

Answer:Runtime Error Problem - I can't even access my documents...

found this on another site; try it

I have a client that has been getting same "Microsoft Visual C++ runtime Library
. . . path to IEXPLORE.EXE . . . .abnormal program termination" error but only with
certain websites.
have attempted the following:
update virus signatures and run NAV several times - no viruses found and no luck
install, reinstall, uninstall, reinstall IE5.5 and IE6 - no luck
install VBRUN60.EXE - no luck
install runtime library (SPEU.EXE) - no luck
delete all temp files in Windows\temp dir, all cookies, Internet cache, and recycle
bin - no luck
run RegClean (not recleaner)- no luck
run IE6 repair - no luck
disable all but a few items in MSCONFIG - no luck
Remove program "Common Name Taskbar 3.0" via add/remove progs - SUCCESS!!!!
I don't know what the heck that program was but it did show settings that I normally
don't see in IE6 Tools \ Internet Options \ Advanced

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I have a make table query which I can runs fine like this:


However, if I convert the query entirely to vba and run it like this:

Dim db As DAO.Database, rst As DAO.Recordset
Set db = CurrentDb
Set rst = db.OpenRecordset _
("SELECT Count(tblSeatStatus.SeatCode) AS UsedSeasonTckts INTO ztblUsedSeasonTckts " & _
"FROM tblTcktOrders INNER JOIN ((tblYearlyProductions INNER JOIN tblPerformanceSched ON " & _
"tblYearlyProductions.ProductionIDNo = tblPerformanceSched.ProductionIDNo) INNER JOIN tblSeatStatus ON " & _
"(tblPerformanceSched.PerformanceIDNo = tblSeatStatus.PerformanceIDNo) AND " & _
"(tblYearlyProductions.ProductionIDNo = tblSeatStatus.ProductionIDNo)) ON tblTcktOrders.TcktOrderIDNo = tblSeatStatus.TcktOrderIDNo " & _
"GROUP BY tblYearlyProductions.ProductionIDNo, tblTcktOrders.OrderType " & _
"HAVING tblYearlyProductions.ProductionIDNo= " & [Forms]![frmHouseBookingStatus]![ProductionIDNo] & " AND tblTcktOrders.OrderType='1'")

I get runtime error 3219 -- Invalid Operation.

Can anyone tell me what I'm doing wrong?

Answer:Access--query in vba, runtime error 3219

Well, first, you are combining VBA (to start) with SQL, which is an easy thing to mess up.
I am no coder, but you might try inserting something like this:
Dim strSQL As String
strSQL = "... THE SQL STATEMENT GOES HERE ...&#8221;
DoCmd.RunSQL strSQL

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I am pulling my hair out trying to figure this one out.

I'm using VBA in IBM Reflections to call an Access database and run a query. I am gettting a type mismatch error on the last line of the code below. This code works fine on about 6 other machines but keeps giving the mismatch error on one specific pc that is running the exact same version of Access and has the exact same references set. Can anyone shed some light on what might be causing this? Each machine has reference to Microsoft DAO 3.6 and none have any reference to ADO.

Dim db As DAO.Database
Dim rs As DAO.Recordset
Dim qd As DAO.QueryDef
Set objaccess = CreateObject("Access.Application")
objaccess.OpenCurrentDatabase filepath:=dbname ' dbname is a variable value.
Set dbs = objaccess.CurrentDb
Set qd = dbs.QueryDefs!full_range_by_key 'This line gives the error

Answer:Access: RunTime Error '13' - Type Mismatch

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I encounter the following error when running an Access 2003 MDE application.

"Function is not avaiable in expressions in query expressions".

The VBA functions this error refers to are "InStr" and "Format" which have been used within 2 queries.

The application works fine on the developement PC which has a full version of Access 2003 installed.

The PC in question runs Windows XP, Office 2003 Standard and Access 2003 runtime. I've also installed MDAC 2.8 which is the version the original MDB uses.

Seeing that the PC has only the runtime Access installed, I'm unable to check if there are any references missing.

Even running the following code from within a command button to see which references are missing produces an error.

Dim ref As Reference
Dim strOut As String

For Each ref In Access.References
strOut = strOut & vbCrLf & ref.Name & IIf (ref.IsBroken, " Missing", "OK ") & vbCrLf & ref.FullPath & vbCrLf
Next ref

MsgBox strOut

I get the following error when trying to run this:

"The expression On Click you entered as the event property setting produced the following error: There was a problem referencing a property or method of the object."

Has anyone encountered a similar problem or have any ideas?

Thanks in advance for your assistance.


Answer:Access 2003 Runtime Error - Function not available in expressions

The reference libraries are more currnet on the development PC than the production PC. I had the very same problem this week and it is pretty easy to fix. Open your DB on the production PC giving you the error, go to the modules section and go to New module. At the top of the VB window go to Tools > Reference. THere should be a listing that states "not installed" or something to that effect. Unchck the entry and clost the VB editor and open the db again.

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I'm working on a search form in Access 2010 that when the reset button is clicked, all of the controls in the form's header is cleared of info (All combo boxes, text boxes are cleared). I've used this code on 3 other search forms with no problem, but when I try it on this one, a dialog box pops up that reads, "Run-time error '2448': You cannot assign a value to this object" When I hit the debug button it highlights the line of code that just clears the controls for combos and texts. I cannot for the life of me figure out what is wrong with it. Like i said, I have the exact same code being used in other search forms, with no problems.
Dim ctl As Control

'Clear all the controls in the Form Header section.
For Each ctl In Me.Section(acHeader).Controls
Select Case ctl.ControlType
Case acTextBox, acComboBox
ctl.Value = Null '<--- This is the line that get highlighted when i press the debug button on the error message
'Case acCheckBox
' ctl.Value = False
End Select


Answer:Access 2010 Runtime Error 2448 So confused

Is there a control source set for either of the controls in the case statement?

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I have run this code before successfully on my database numerous times and today it decided it didn't want to so it any more and i can't find a solution. It runs the code fine and saves the report as C:\CATTLE_PAYMENT_EMAIL\CATTLE_PAYMENT.PDF absolutely fine.
However it errors on the final line of code "Name File As NewFileName" with Run-time error '5': Invalid procedure call or argument.

I have tried all of the following: Renaming the variables, compacting and repairing the database, running the code on another computer, cross-referencing other access programs that run the same code to make sure they contain the same references, checking all the code on the same database to make sure the variables are not declared twice, checked the form for anything named the same as the variables.

I have 6 references:
1. Visual Basic For Applications
2. Microsoft Access 14.0 Object Library
3. OLE Automation
4. Microsoft Activex Data Objects 2.1 Library
5. Microsoft DAO 3.6 Object Library
6. Microsoft Outlook 14.0 Object Library

Here is the code:

'Save Cattle Payments Report
Dim File As String
Dim NewFileName As String
Dim MsgAtt As String

FileName = "Cattle Payment Authorisation:" & Me.BatchID & " " & Me.TradingNameFarm & " " & Mid(Date, 1, 2) & Mid(Date, 4, 2) & Mid(Date, 7, 4) & Mid(Time(), 1, 2) & Mid(Time(), 4, 2) & Mid(Time(), 7, 2)

MsgAtt = "C:\CATTLE_PAYMENT_EMAIL\&... Read more

Answer:Access 2010: Rename File & RunTime error 5

I can't really think of anything that would cause that to happen other than an MS Security Download affecting the Registry.
Can I ask why you save the File as "C:\CATTLE_PAYMENT_EMAIL\CATTLE_PAYMENT.PDF" and then rename it "C:\CATTLE_PAYMENT_EMAIL\" & [FileName] & ".PDF"?
Why not just save it as "C:\CATTLE_PAYMENT_EMAIL\" & [FileName] & ".PDF" in the first place?

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Hi All,

Attempting to set the CloseButton property for a subform via a Module, the module is referred to via On Current:

Private Sub Form_Current()
Call basForms.SubFormsSetup(Me)​End SubClick to expand...

And the Module (basForms) is:

Sub SubFormsSetup(FormName)
FormName.CloseButton = False​End SubClick to expand...

But I just get a Run-Time error 2448, "You can't assign a value to this object".

Real confused as to why its not working.

Answer:Access: CloseButton = False :: Runtime Error 2448

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This is the second time in a couple years, that I have had problems updating my program Incredimail. I LIKE Incredimail, I've used it for many years.
The last time that I got these error messages, I finally set up a new user, and gave it full administrative privileges. When I needed to update IM I would go into this user, and update the program in there and it updated for my user also. NOW I'm getting the same message in both accounts? I am the only one that uses this computer, so it makes no sense to me, to keep setting up user accounts. I realize Win7 doesn't like this program...I worked with the IM tech. support last time before doing another user account, and they insisted that it was my problem, not an Incredimail problem...I hate to say it, but I guess this is true, as I have had this same problem updating another program.
I have two attachments if I am ever allowed to attach a jpg.
Update: Images added.

Answer:Error 2738 - Could not access VBScript runtime for Custom action

Hi Janice, you could post the URLs of the images, without writing www/http and someone will fix the URL for you.

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What do I need in order to fix this problem? This pop-up message appears when I patched my game

Answer:Microsoft Visual C++ Runtime Library Runtime Error" error message

According to the error message the application (the patch you installed) isn't working right and for you to contact the folks who made the patch. I'm guessing that would be the support team for Audition Dance Battle or perhaps the support folks for all of

::E-Games - Audition Dance Battle::

E-Games Portal

Let them know exactly what the error message says, the specific ID number for the patch you installed, specific info about your computer (make, model, version of Windows you're using, amount of RAM, CPU, etc) so they can figure out what's wrong. In the meantime, you could try uninstalling the patch while waiting for a response. Sorry I can't be more help.

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I have a form and sub form in my database when i am trying to focus the control to the sub form i am getting a run time error "2110" "Microsoft access can't move the focus to the control; find below the code i am using in my main form;

Private Sub CategoryID_AfterUpdate()
If Me.CategoryID = 2 Then
MsgBox "Please fill out the Request Date", vbExclamation
End If
End Sub

I am getting the error on highlighted above code.

Please help me in solving this issue.

Answer:Runtime Error 2110 Microsoft access can't move the focus to the control

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I'm building a project database, which lists all the projects being managed by a company

database can be downloaded here: Projects (debug).zip

The function I'm working on is in the frm_find_specific_projects form. It's the onClick event of the filter button (cmdFilter), on the right side of the form.

I've cut out 90% of the code for this button. In the full version, there's a section of code detecting if each control on the search form is complete, but in this version I'm just checking the combo box that allows the user to specify what Status the displayed projects should contain (the second control on the page, after the Quick Search box).

The idea here is to get the syntax down and the filter working so I can use a similar format for the other controls.

Right now, I'm hitting a Runtime Error 5, which you'll see if you try hitting the Filter button on the form.

The eventual goal is to make it so the user can choose multiple criteria with which to filter down the project listing in the subform, at the bottom of the search form. It does this by checking to see if a control has a value, and if it does, it adds the relevant table/query, column, and condition to the three strings that hold the relevant parts of the SQL query: strSQLSELECT, strSQLFROM, and strSQLWHERE. Then at the end it cleans up the strings and merges merges them into a single SQL statement and uses that statement to filter the s... Read more

Answer:Solved: Access 2007 - debugging search page, starting with Runtime Error 5

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Hi all

NEW AVG Beta version 18.1.3041

New AVG Beta version 18.1.3041

With best Regards

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Due to an error with Windows Update ["WindowsUpdate_8024001F" "WindowsUpdate_dt000" which 'magically' fixed itself after a number of rebooting because of the the runtime error mentioning here] I performed a clean boot following the steps
mentioned here: 
Normally, upon restarting, I am brought to the login screen with my user icon, and after entering my password I am able to log on.
Upon restarting after configuring msconfig.exe for a clean boot, I am stopped at the login screen. My user icon and the password field does not load, and after about 30~50 seconds, the Microsoft Visual C++ Runtime Library Runtime Error window pops
up. If I press OK, the error window disappears but the user icon and password field does not appear. Wait another 30~50 seconds, the  Microsoft Visual C++ Runtime Library Runtime Error window appears again. This seem to repeat endlessly.
EDIT: I have never had runtime error before, and the error isn't popping up again, unless i configure for clean boot.

I was able to log back in by reverting the changes in msconfig.exe during Safe Mode, and so that is not my question.

I want to ask, what are some possible reasons for this error window?

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Continual notice (also in previous Builds):
"Microsoft Visual C++ Runtime Library  Runtime Error!   Program:  C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application support team for more information"    OK

Your assistance much appreciated.

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Every time I try to open my MS Outlook 2003, I receive the following error:

Microsoft C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

My only option at that point is to click OK. Then the application closes.

I also checked the Event Viewer and this may be the warning it is giving me:

Type: Warning
Event ID: 19011
Description: The description for Event ID ( 19011 ) in Source ( MSSQL$MICROSOFTBCM ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: (SpnRegister) : Error 1355.

I really need to use my Outlook, and I cannot figure out how to fix this. I have tried searching on and found nothing useful.

I came across a possible solution on (because I have Norton Anti-Virus and Norton Internet Security) and they said to run Live Update for the fix. I did that and it did not fix it.

I also came across a possible solution that required changing a file extension. The file they said to change was C:\Program Files\Common Files\Symantec Shared\AntiSpam\MsouPlug.dll. I was to change ... Read more

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Dear Ladies and Gentlemen,

During running Internet Explorer, when I try to open a new window of it or some other program, that demand Internet Explorer participation, from Internet Explorer icon on Task Bar or from Start menu - I get aware message:

"Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\Internet Explorer\iexplore.exe
This application has requested the Runtime to terminate it in an usual way. Please contact the application's support team for more information."

When I close the message, the existing Internet window stay working. More than it, it is possible to open a new Internet window from existing one by File-New-Window menu.
When I did restore to previous points which were without the event, I get possibility to open Internet Explorer by any ways, that mean it is work correctly, but during short time of computer working after the restore, the previous problem come back and just the same as it was before restore.
I did cleaning both by Spybot S&D and Ad-Aware Se Personal, I have Norton Internet Security and Windows Auto Update.
I had read the FAQ here.
Bellow is HiJackThis logfile taked after following process: restore-correct working-error appearing-cleaning by both Spybot and Ad-Aware:

Logfile of HijackThis v1.99.1
Scan saved at 04:58:36, on 19/Sep/05
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\system... Read more

Answer:Solved: Microsoft Visual C++ Runtime Library Runtime Error, Can't open Internet Explorer.

Welcome to TSG!

There is very little to clean up in your log, but we will get to that.

The first thing I'd like you to try is disabling the Google Toolbar.
That might stop the error for you.

Let me know how that goes.

3 more replies
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Hello Tech Guys! I came this site because I was so skillfully helped about four years ago dealing with another windows issue. The site looks great.

I am not computer illiterate, but advanced I am not either. I installed Microsoft Office 2007and Microsoft Desktop Search yesterday. I didn't like Desktop Search and uninstalled it. I also changed some start up configurations with msconfig. This morning when restarting my computer an error message came up:


Microsoft Visual C++ Runtime Library

Runtime Error
Program c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe


Pure Virtual Function Call

I have ran norton and it works fine. Once I click OK on the error and the Norton box on the toolbar disappears. Then I click on the icon and it comes back up. I don't know if this is a problem or not.

I have run a full scan, windoc, and a couple other programs to rid the registry files. I ran RegCure and ParetoLogic. Maybe I am making a mountain out of a molehill, but it does run a little slower at start up and always gives that error message.

Also when I look at Windows Task Manager, the svchost.exe (system) sometimes is running at 58,000K to 27,000K. Is that right?

Let me know what you think and what I should do. I want to thank you in advance for just being such a great tool in our internet world. Taylor

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How I fix it I see many videos see but not work what I do this is my personal software and I install all visual runtime c++
but no where I download "Microsoft Visual C++ Runtime Library"?

help me       

Microsoft Visual C++ Runtime Library "Runtime That's a file for download pls help me?

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Relevance 53.71%

I've done my search on the boards and found advice on both the 'software' board and the 'spyware' board.

Looking for advice on whether I should assume problem is caused by malware - if so I'll go through the steps as posted in the spyware sticky. If not, then I'll go through the steps posted by 'kadavill' on the 'software board' (to go through add-ons and disable)

My specifics:

Running Windows XP SP2 (let me know if you need more system info)

Error message:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\WINDOWS\Explorer.EXE

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application?s support team for more information.​
(other 'users' on this desktop can launch IE, just not mine)

Thanks for your help,


Answer:Microsoft Visual C++ Runtime Library - Runtime Error for IExplorer

If you think the problem could be malware related, follow the steps below and we will find out.

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps below:

- Download HijackThis 1.99.1

- Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

- Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

- Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

- Run HijackThis and save your log file.

- Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).

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I have Windows 7 Home Pro and Windows 8 Pro installed on 2 separate partitions on my laptop.
Every time I switch from windows 7 to windows 8. W8 boots up and I have this error when I log in.
"Microsoft Visual C++ Runtime Library"
Runtime Error
My graphics card is an Amd HD4330. I use the drivers that W8 installed.
I completely unistalled CCC since I thought this is what was causing the error. However I still have CCC installed in W7.
I would really appreciate if you could help me solve this problem as it is very annoying. I get that error every time I log in.

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My OS is Windows 7 and i keep getting this message: Microsoft Visual C++ Runtime Libraray Runtime Error! Program: ...l DataSafe LocalBackup\Components\DSUpdate\DSUpdate.exeabnormal program termination.I downloaded Norton 360 updated and ran again today and in past about a week ago ran Malwarebytes Anti-Malware which didn't fix the problem also have done a deep scan with Norton 360 which came up with nothing, I also ran spyware terminator which didn't fix the problem.My computer has been locking up since this error has appeared if anyone can please help!ACPI x64 - based PCDisk Drive - WDC WD5000BEVT - 75zat0Display adpt - Mobile Intel(R) 2 Series Express Chipset FamilyDVD/CD-ROM drives - CU1404U YWG749P SCIC CdRom Device x2DTSOFT Virtual CdRom DeviceGLKNC O5UZ$HA309I SCSI CdRom Device x2MATSHITA DVD+-RW UJ890Intel(R) ICH9M-E/M SATA AHCI ControllerIntegrated WebcamStandard PS/2 KeyboardDell Touch PadGeneric PnP MonitorDell Wireless 1397 WLAN Mini-CardMarvell Yukon 88E8040 PCI-E Fast Ethernet ControllerMicrosoft Virtual WiFi Miniport AdapterCeleron Dual-Core CPU  T3000 @ 1.80GHz x2IDT High Definition Audio CODECAA77YLNIIDE ControllerSCSI/RAID Host ControllerHope u don't want or need System Device or USB controllersAlmost forgot the reason for my posting today is because I turned on myPC today for the first time in maybe a week (not normal) and my PC failed to boot which i did a system restore, and the only thing I can think of that wrong wiith the computer th... Read more

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Good evening,

I've just encountered this error and am unsure on how to proceed.

I've attached a hijackthis log below, and would appreciate any help anyone could provide. I will be glad to provide any additional information as needed.

Thanks so very much for your time!!


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:20:45 PM, on 1/15/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Answer:Microsoft visual C++ runtime library - runtime error - need help resolving

Hello and welcome to Major Geeks.

We aren't a hijack this reading forum. Only our malware experts use it and only then as part of many different applications.

Did you just install any new software?

Hopefully someone here will come by and help you out more with your problem.

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Program: C:\windows\system32\0152\misconfig.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."
As I don't know what the application is, or who it's support team are, I cannot contact them.  So I do not know what I should do as this message keeps coming up on my desktop.  Please can someone help me by telling me what the
message means and how I should rectify the problem?  Please put your answer in simple, layman's terms as I would not understand any technical terms.
Thank you for taking the time to read this message.

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Hey pplI new hereI have a problem with a old machineIt will dosend start i think the problem is i have let it run at battery and when it close not have set power at it.But now its totaly dead i can not do enyfingThe motherbord at this machine is HDL75 3041 i have readed at other forums i shuld try to find the J1 component but now i have tryed to find it in 2 days but cant find it. The addaptor is ok i have tryed it at a other pc and thats working great. Hope somone can help me. Martin

Answer:Help to a lenovo 3000 Y100 (La-3041)

do you see lenovo logo at start-up?

1 more replies
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I have tried to open ie on my laptop and it keeps coming up with.....

Microsoft visual C++ Runtime Error

Program:C:\Program files\internet explorer\iexplore.exe

this application has requested the Runtime to terminate it in an unusual way.
please contact the application's support team for more information.

I am unable to get a browser at all, though the laptop connects to the internet as I can access msn messenger, and msn today but as soon as I try to search the net, i get the runtime error.

I am running xp

can anyone help me sort this out


Answer:Microsoft Visual C++ Runtime Library Runtime Error

A full spyware/virus check is in order. Might want to try repairing IE too.

Also, this is a perfect opportunity to get yourself a real browser. Download Opera of Firefox on a CD or a flash disk and install on your computer to get a functional browser.

1 more replies
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Hello everyone

I keep getting this error message, when I try to download Adobe Reader 8 from Adobe's website. The message reads as follows : Microsoft Visual C ++ Runtime Library Runtime Error! Program: C:\Program Files\Interent Explorer\iexplore.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

I do not know what this is or what is causing it. But right before this message appears, I get a message asking about a proxy? I have no Idea what a proxy is. So I click no for the proxy. and that is when the error message occurs. As far as I know of I do not need a proxy to download any programs. Could this be causing the error message?

Answer:Microsoft Visual C ++ Runtime Library, Runtime Error!

I'm sorry if I'm not allowed to do this but I wanted to say I get this same error whenever I run Registry Booster V2 by Uniblue. It starts the scan then after a certain point I get that error and the program shuts itself down.

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I have Windows XP SP3 on my notebook.
Two similar threads have been solved before. However, my case is much more weird because the message appears right after I start my computer and also before a user logs in.

Microsoft Visual C++ Runtime Library
Runtime Error!
Program C:\...
This application has requested the Runtime to terminate in an unusual way.
Please contact the application support team for more information.

The problem is that there is no specific application target.

I reinstalled the Runtime components of Visual C++ Libraries, but still to no avail.
The message appears now and then, evev after I close the first appearance. I couldn't discern any pattern.

Answer:Microsoft Visual C++ Runtime Library Runtime Error

and here is the information about my system:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Atom(TM) CPU N270 @ 1.60GHz, x86 Family 6 Model 28 Stepping 2
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 128 Mb
Hard Drives: C: Total - 152616 MB, Free - 2890 MB; D: Total - 476937 MB, Free - 139455 MB;
Motherboard: Hewlett-Packard, 1468
Antivirus: COMODO Antivirus, Updated: Yes, On-Demand Scanner: Enabled

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Every time I want to download or see a pdf file on the net, this error window appears.

Microsoft Visual C++ Runtime Library
Runtime Error
Program:C:\Program Files\Internet Explorer\iexplore.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information

If I click ENTER for a few times, it will show an ieframe.dll error.

I'm using windows 7 and IE 9. The "Tool" function on the top left hand corner is somehow disabled.
Methods I've tried: 1. Download Microsoft Visual C++ 2010 Redistributable Package (no use)
2. Clean boot using MSCONFIG (no use) (since I must surf the net to download or see the pdf file. But the problem is on the Internet Explorer.)
3. Uninstall IE 9 and reinstall it (no use)

Could someone please help me ? Thank you very much.

Answer:Need fix for Microsoft Visual C++ Runtime Library Runtime Error

1. Exit all programs, including Internet Explorer.
2. From Start. Type the following command in the Start Search box, and then press ENTER: inetcpl.cpl
3. The Internet Options dialog box appears. Click the
Advanced tab.
4. Under Reset Internet Explorer settings, click Reset. Then click
Reset again. When Internet Explorer finishes resetting the settings, click
Close in the Reset Internet Explorer Settings dialog box.

5. Start Internet Explorer again.

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When ever I opened Internet Explorer and typed some address in the URL bar, i am getting "Microsoft Visual C++ Runtime Library Error"How could i solve it?

Answer:Microsoft Visual C++ Runtime Library Runtime Error

By using Mozilla Firefox

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On a HP Pavilion dv5 series Entertainment Notebook PC..on Windows Vista.

Only started a couple of days ago the error I'm getting, happens when I boot up the Laptop comes up with:

Microsoft Visual C++ Runtime Library Runtime Error!
Program: C:\WINDOWS\System32\rundll32.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.

When I right click on my desktop as well I get this:
Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\WINDOWS\explorer.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.

Then my desktop, start bar etc crashes and reboots it (doesn't reboot laptop) just the interface.

Also when I try to open up the Nvida control panel it comes up with:

Microsoft Visual C++ Runtime Library Runtime Error!
Program: C:\WINDOWS\System32\nvcplui.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.

I've tried CCleaner, as I read somewhere that would fix it, but it hasn't changed anything.

Any ideas?


Answer:Microsoft Visual C++ Runtime Library Runtime Error

Can anyone help me with this??

1 more replies
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I am receiving the following error message when I try to save an image from a webpage.  I am using Internet Explorer 6.  Thank you for your help!Microsoft Visual C++ Runtime Library Runtime Error! This application has requested the Runtime to terminate it in an unusual way

Answer:Microsoft Visual C++ Runtime Library Runtime Error

Any webpage or just one webpage? Err Msg: Microsoft Visual C++ Runtime Library Runtime Error...(Click)

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Recently I've purchased a brand new HP Pavilion dv2500 series laptop, equipped with Vista as its OS, it was working fine (and in Vista terms, that's not so good..) until about two weeks ago when I started having more problems with Vista.
These are the problems which I believe to be related.

I get three of these error boxes consecutively at startup,
Microsoft Visual C++ Runtime Library Runtime Error!
Program: C:\WINDOWS\System32\rundll32.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.
One of these when I try to launch the nVidia control interface,
Microsoft Visual C++ Runtime Library Runtime Error!
Program: C:\WINDOWS\System32\nvcplui.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.
and one of these error boxes when I right click on the desktop, followed by (once closed) the entire desktop crashing and restarting (not the system, just the interface) most of the time some programs are closed by this process.
Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\WINDOWS\explorer.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contact the applications support team for more information.

A (possibly) unrelated problem is that WinAMP refuses to work properly, if I attempt to open an mp3 in WinAMP it will return a... Read more

Answer:Microsoft Visual C++ Runtime Library Runtime Error (w/HJT log)

Run a registry cleaner. I ran onecare free online scanner from Microsoft, at
It found 550 errors, cleaned them, and fixed the same problem you have.

1 more replies
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Upon restarting, I am getting this prompt and I don't know if it is from IE7 or MS Windows.

"MS Visual C++ Runtime Library
Program C:\P.....

This application has requeste the Runtime to terminate it in an unusual way.

The other similar message I got was this:

"Runtime Error R6034

"An application has made an attempt to load the C runtime library incorrectly"

Please could someone help? Pretty please?

I have Windows Vista Premium Home Edition 32 bit and IE7. I have Eset Smart Security Suite (Nod32) for security. This is a home PC. I have Fios and a router if that info. is needed.

These sound daunting to say the least and I would appreciate it if someone could point me in the correct direction. I'm new here and do not know how to navigate around. Thanks

Answer:MS Visual C++ Runtime Library & Runtime Error R6034

Hello dottie5917

I apologise about the wait

Ok now i have seen this issue a couple of times,

1. Update your drivers
2. Uninstall Eset Smart Security Suite
3. Reboot and then download and run Auto Runs

4. Select the Boot Execute tab and check that there is no phantom start-up process
5. If there is a phantom program or something that relates to the error message then end the process.
6. reboot and if the error is gone reinstall Eset Smart Security Suite



1 more replies
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While downloading a new update from Webroot Spyware I received the above runtime error. I am a subscriber to Webroot, but since it's Saturday I can't contact them until Monday, therefore my virus protection is jeapordized.
My system is a Windows XP & I'm using Internet Explorer 7 & also Windows 7.
I've uninstalled & tried to re-install Webroot but before it finished I get the Runtime error. Does anyone know how to stop this error from freezing up my software? thanks.

Answer:Microsoft Visual c Runtime Library runtime error

Run Windows System Restore -
START | type rstrui - choose a restore point prior to the trouble occurring.

Regards. . .



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I have been getting this error over and over again can anyone help? I have no idea what to do

Microsoft visual c++
Runtime library
Runtime error

Program C:/Program Files/Internet Explorer/Iexplore.exe

Pure virtual function call

I don't know what to do to fix???

Answer:Runtime library runtime error microsoft visual c++

This is an error in Internet Explorer. Have you installed any plugins or anything new tith Inetrnet Explorer? Itr seems it may be currupt somehow. You should try searching on your XP cd to find Iexplorer.exe and replacing the defective Iexplorer. It's located in C:\WINDOWS\Program Files\Internet Explorer. This should fix it.


3 more replies
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Hey World!I have a Windows Vista Home Premium. With all the updates etc.When i switch on my computer, it loads up, then on the loading screen with the little wheel that goes round and round, it kinda stays there fro unusually long. Then an Error Message comes up that reads:"Microsoft Visual C++ Runtime Library Runtime Error!This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."Then the whole thing freezes and does nothing and i end up having to pull the plug.Now, iv tried a couple of things:Iv loaded it up on Safe Mode and everything is fine. However, SOMETIMES, when i restart it works in normal mode, but not all the time, and it is usually a one off, then it goes back to being broke.I have used CCleaner to find and fix all registry problems, but that doesnt cure it.I have gone back to a restore point, and it works until i restart it.The internet doesnt really offer any help: it just uses it as an opputunity to advertise products which are as good as CCleaner.What i would like to know, is wat program is causing this problem, and how i should fix it.Cos i hardly think turning off all the startup objects while in Safe Mode is a good solution, while it stops the problem from happening, it also stops things from loading that i want to load.Any Help most grateful.ThanksThe Doctor

Answer:Microsoft Visual C++ Runtime Library Runtime Error

Down near the bottom of this it says to run in Admin here maybe worth a try if you are not already doing it.

10 more replies
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Microsoft Visual C++ Runtime LibraryRuntime Error!Program:C:/Program/Serato/ScratchLIVE/ScratchLIVE.exeThis application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. I'm using 32 bit version of Vista and an external drive.
I have also posted on the software manufacturer sight as well
Any help anyone can give me is appreciated

Answer:Need fix for Microsoft Visual C++ Runtime Library Runtime Error

Mostly, this kinds of error can be caused by two factors:
1.Runtime components of Visual C++ Libraries are missing.
2.Software problem.
If the issue is caused by #1, you can reinstall the Runtime components of Visual C++ Libraries to resolve the problem.
Microsoft Visual C++ 2008 Redistributable Package (x86)
If the issue still persists after installing above package, the issue should be a software problem. I suggest you take a clean boot check whether it is a software conflict issue. If not, it is still recommended to address the problem with manufacturer support. Thank you for your understanding.
For your convenience:
Clean Boot
1. Click Start, type "MSCONFIG" (without the quotations) in the Search Bar and Press "Enter" to start the System Configuration Utility.
2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).
3. Click the "Startup" tab, click "Disable All" and click "OK".
4. Restart the computer and test the issue.
Note: Clean Boot is a troubleshooting step. If some programs have been disabled, we can re-enable them later. If you see the System Configuration Utility, check the box of "Don't show this message" and then cl... Read more

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I am using Windows 7 64 bit. After 3 months of daily use when I now try to load Corel QuattroPro 12 (32 bit) I get the following message:
Microsoft Visual C++ Runtime Library
Runtime Error!

Program: ...ogram Files (x86)\WordPerfect Office 12\Programs\QPW.exe

abnormal program termination

I have tried uninstalling and reinstalling QuattroPro but no joy.  How do I overcome this problem?

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When i try to download babylon v5.0.6 i have an error like:
microsoft visual C++ Runtime Library
runtime error
abnormal program termination

can anybody help me about this problem?

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Hi, I've searched endlessly on the forums here, microsoft support, and any other technical support forum Google could direct me to and still have not found a solution. I'm not much of a computer guru, but hopefully i can explain my problem enough for you to help me. If i need to show any logs then please tell me how to and i'd be more than happy to help you help me.
On to my problem.

While playing 1701 A.D. (it happens most often with this game, but with other games also) after anywhere from half hour to an hour my game locks up (i can still use the mouse and easily ctrl-alt-kill the program) and this message is displayed:
I have vista on an Hp laptop DV9000 series laptop, my computer is more than strong enough to handle this game. There is also no chance it's over heating. Ive tried right clicking on the exe file and changing compatibility, it didn't make a difference. i downloaded new drivers but that might not have worked properly, i have to install them from hp and it never installs right. The problem existed before i tried to download a new driver and still exist. I also scanned my computer with Trend micro Anti Virus and spyware and have found no possible causes. If there is anything you need me to do please let me know. I appreciate your help.

Answer:Microsoft Visual C++ Runtime Library Runtime Error

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I was running media player classic and I noticed it has this scratchy noise and the picture has some glitch or something, a minute later the mpc stopped and the runtime error message popped up. I tried playing it on windows media player but it still has that scratchy audio and glitchy picture, I closed the player before the program would stop. I need help on this.

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Microsoft Visual C++ Runtime Library Runtime Error!Program: ... Files\{708C0D7C-088C-2057-0112-060811050001}\Update.exeThis application has resquested the Runtime to terminate it in an unusual way.Please contact the application's support team for more information.This is the error I got. Please help me in solving this error. Thanks a million.By the way, this is the log file of hijackthis.Logfile of HijackThis v1.99.1Scan saved at 9:27:23 AM, on 7/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exeC:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\ewido anti-spyware 4.0\guard.exeC:\Program Files\Common Files\LightScribe\LSSrvc.exeC:\WINDOWS\system32�... Read more

Answer:Microsoft Visual C++ Runtime Library Runtime Error!

Btw, I tried jv16powertools recommended by this forum and I got this error after that.

3 more replies
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I have recently been recieving the following error, it occurs everytime I go into "My Documents", then into "My Pictures", then if I right click on a picture this Runtime error will pop up, It also has happened to me in "My Documents" and "My Computer" as well. My computer is clean, HJT is normal, and all my spyware programs have come up normal so it is not virus related... Any suggestions? Heres the error window:

Microsoft Visual C++ Runtime Library

Runtime Error!

An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.

Thanks in advance,


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Microsoft Visual C++ Runtime Library
Runtime Error!

Program:C:\Program Files(x86)\Planner\bin\planner.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. 

I'm using 64 bit version of win10. 

I have no idea what's going on.

Should I reinstall something?

Thanks for ur attention.

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Hello, I hope someone can help.

I have been using Cucusoft YouTube Mate for a long time and suddenly today I get this message:

runtime error "this application has requested the Runtime to terminate it in an unusual way"

I'm not very computer smart and I don't understand why this has suddenly happened and what I can do to fix it.

I would appreciate any help.

Answer:Runtime error this application has requested the Runtime to terminate

Welcome to Seven Forums MissTottenham. Can you post the complete, exact error code? The generic "this application has requested the Runtime to terminate it in an unusual way" is unfortunately very common. If you can post a screenshot of the error, even better.

Screenshots and Files - Upload and Post in Seven Forums

A Guy

1 more replies
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I'm trying to my Verizon Yahoo Online Protection opened up so that I can open up my anti-virus and spyware remover, but unfortunately I can't. How do I get past this before my computer gets infected by spyware?


Answer:Microsoft Visual C++ Runtime Library...Runtime Error!!

I figured it out. All I had to do is re-install it. I guess all the files went away when I did the system recovery.

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Error reads as follows...

"Program: C:\Program Files\Internet Explorer\iexplore.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information."

This happens when I try to run internet explorer. Firefox works fine. This error started after I installed limewire. Bad, Bad boy. It's now unistalled forever. I believe everything is now cleaned up I use Norton AV & PCTools spyware doctor, however I can't get around this error message. Seems like a C++ bug/virus is trying to or has attached itself to iexplore.exe.

Any help on this? Please?!!

Thanks, rnaef

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Hi everyone. I have a runtime error every time I try to load my SnapPea program, which I use to connect my android phone to my PC, to add photos. music, etc. It was working fine 2 days ago and I don't know why this is happening. I would really appreciate any help and I have attached the error I'm getting. Thanks!

Answer:Microsoft Visual C++ Runtime Library - Runtime Error!

It's a BETA program. Contact the owner: SnapPea - Android's Best Friend and let them know. That's the reason vendors issue beta programs--So you can help find errors.

1 more replies
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Operating System Windows 7 Home Premium

There was an error message whenever i pull up the internet explorer . i dont know if this is just the windows update but when i try to run the Windows update it wont continue error on updating ,

Answer:Miscrosoft Visual C++ runtime library runtime error

Download Microsoft Visual C++ 2010 Redistributable Package (x86) from Official Microsoft Download Center

Try installing the update manually.

What's the exact error you're getting?

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I migrated an application from .NET 2.0 to 4.0. It worked without any error on 2.0 but not always in 4.0.
I got a tab button which I switch back and forth from screen to screen which always call this code:
function pageIsRegistered(navigationPage)
if(navigationPage == navigationPages[i])
= i; ... Read more

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First post. At start-upwindow pops up runtime link not found. Above in blue part of window it says runtime error-348. There is a picture in the taskbar of what I am pretty sure is the windows movie maker icon where it says runtime error-348. Hope you can help. Thanks.

Answer:runtime error 348 -runtime link not found

Looks like it might be a Spyware Trojan (Troj/Loony-J).

I would start by going thru the steps outlined here,

That should get rid of it. If not, ask for help in that (Spyware)Forum.

Hope this helps.


1 more replies
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i am having trouble installing a printer and have an associated forum open about that topic. as i went to run HJT, as i do monthly, i got a HJT error - "unexpected error @ procedure: modRegistry - IniGetString (sFile=win.ini, sSection=windows, sValue=load) error #5 - invalid procedure call or argument". also on start up this eve i got a "MS visual C++ runtime library runtime error program ...BDBE2F3E-42DB-4d4a-8cB1-19BA765DBC6C}\setup\hpzrcv01.exe". don't know if all this is related to printer install issues or not. HJT logs below: thanks, shaun

DDS (Ver_09-03-16.01) - NTFSx86
Run by Shaun at 21:41:12.47 on Mon 05/11/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.180 [GMT -7:00]

AV: Symantec Endpoint Protection *On-access scanning enabled* (Updated)
FW: Symantec Endpoint Protection *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\... Read more

Answer:MS visual C++ runtime library runtime error

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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I updated my Vista with Win 7 32 bit. I don't see much difference in performance. I installed Adobe 8 yesterday. After doing that, my HP Pavillion Slimline pc hangs when I try to play a factory installed game; ie: solitare. Error message that the game won't respond. I cannot get online either. Then after a while, it works. HUH? When I do get online I go to a game website and when I try to play I get:
"Microsoft Visual C++ Runtime Library
X Runtime Error!!
Program: C:\Program Files\MSN\MSNCoreFiles\msn.exe
This application has requested the runtime to terminate it in an unusual way. Please contact the application's support team for more information."
My screen also blacks out and comes back and out again.....Argh....

Please Help!

Answer:Runtime Error Visual C++ Runtime Library

You could try doing a System Restore to a date prior to the Adobe install -- this might be a quick fix if something didn't get installed correctly.


It's likely to be an application error or conflict. Back in Win98 days installed games like Solitaire frequently had conflicts with installed antivirus programs or certain other apps.

Try testing this issue using "clean boot" techniques -- it seems like a good candidate for that if it happens predictably.

You might want to even start in Safe Mode first and see if it happens there -- if not, you've ruled out a problem with system files, including the game itself.
First, restart in Safe Mode if necessary -- (tap the f8 key promptly on startup and choose the Safe Mode option from the boot menu) or Normal mode


Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup items" on the general page.
Now restart and test the issue at hand

If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

If the problem didn't occur, check the other half, so all the Services are enabled -- proceed to do this on the startup tab as w... Read more

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Hi there,

Got a problem which has developed over past few days. Tried to use HP image zone which came with HP 2350 series printer/scanner. Hadn't used it in a long time and when I tried to access it received 0xc0000135 error. Got in touch with HP. They advised uninstalling the software, downloading .net framework 1.1 and reinstalling. Even though I have .net 1.1, they said reinstall it. I have uninstalled the printer and tried to download .net framework 1.1 from Microsoft downloads site. When I try to install it I am getting the following message :

Visual C++ runtime library

Runtime error

Program C:\WINDOWS\System32\msiexec.exe

The application has requested the runtime to terminate in an unusual way.

I thought it might be a windows installer problem so I downloaded Windows installer 3.1 with no problem.

Done all the usual scans for viruses, malware, spyware and found nothing.

Can anyone help ?



Answer:Runtime Error Visual C++ Runtime Library

I am getting the same error message, often. I just saw on Microsoft that there is an update to the Windows Installer program. If the version number is 3.1.4000.2435, the computer has Windows Installer 3.1 (v2) which is the most current. So you might have to update, see link InstallerI already have 3.1(v2) loaded, but I am getting Runtime Errors regularly from Norton System Works/anti-virus. I am running XP/home, also using Webroot Spy/Virus and System Mechanic Pro 6. I update and scan regularly, but get no findings, even using the Trend freebie. Do I sound paranoid?But my Event Viewer showed lots of errors today (only because I just found it). source nview_infoerror event id: 1 and MSI Installer (source) event id 11316 User: ROMEMAIN\Owner. I also got warnings on warnings on Source EvntAgnt EventID 1015 Warning TraceLevel parameter not located in registry; Default trace level used is 32. Do I have problems? I think sooooo.Also Perf... rears its ugly head regularly. From my readings, the community has decided to ignore those PerfLib_PerfData files. But I got the message, again from Event Viewer, PerfNet Error Event 2002 and 2004Unable to open the Redirector service. Redirector performance data will not be returned. Error code returned is in data DWORD 0.I know I'm only supposed to put one problem in one report; but I am so confused! I am thinking my next step should be to update DirectX which appears to get updated ... Read more

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I have a HP Media Center pc M470N. I was in the media center and clicked to go to internet radio, before the screen came up I got the following error:

Microsoft Visual C++ Runtime Library

RunTime Error!

Program C:\Windows\ehome\ehshell.exe

This application has requested the Runtime to terminate it in an unsual way. Please contact the application's suport team for more information.

Where do I go try to correct this?

Answer:Visual C++ Runtime Libraray Runtime Error

Check out this link below!! It is a list of different possibilities that could cause that runtime error...any chance one might be related to you!!


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When I try to load Yahoo! Messenger I get an error window "program: C;\program files\yahoo!\messenger\ypager.exe
The application has requested the runtime to terminate in an unusual way please contact the applications support team for more info."

then I get another window aftrer clicking OK that says
" Y!trayWnd: Ypager.exe -Application error The instruction at 0x00405850 referanced memory at 0x01341f74. The memory could not be 'read'. Click ok to terminate the program."
Here's my HJT:

Logfile of HijackThis v1.99.0
Scan saved at 12:28:01 PM, on 2/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\janet\Desktop\hijackthis\HijackThis.e... Read more

Answer:MS Runtime Library-runtime error

Welcome to TSG

You got a few nasties running on your system
Go to control panel, add/remove programs and remove this

180Solutions (or 180Search)

Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described
CWshredder from
Spybot - Search & Destroy from
Download Adaware SE

Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.
and make sure you have all of Microsoft security updates

then reboot &

Run Sybot S&D

After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

then reboot &

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a sc... Read more

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I keep receiving this message Microsoft Visual C++ Runtime Library
Runtime Error! Program:C:\Windows\explorer.exe on my PC. Does anyone know how i can get it to go away?

Answer:HELP ME C++ Runtime Library Runtime Error!

Reinstall the Libraries.

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When I booted the computer just now, I got this error box pop up just before the lockscreen would normally appear:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Windows\System32\LogonUI.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information

I found the log for the error in the Event Viewer:

Faulting application name: LogonUI.exe, version: 10.0.10586.0, time stamp: 0x5632d88c
Faulting module name: msvcrt.dll, version: 7.0.10586.0, time stamp: 0x5632d79e
Exception code: 0x40000015
Fault offset: 0x000000000000c239
Faulting process ID: 0xafc
Faulting application start time: 0x01d1f18ee729ec8e
Faulting application path: C:\Windows\System32\LogonUI.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report ID: 8fb0fd47-f984-4320-be26-c96df52f02a1
Faulting package full name:
Faulting package-relative application ID:

This error has occurred before but only seems to occur very rarely, and I can just click "OK" and the box disappears and then it skips to the logon screen.

I have run an SFC scan and also a DISM scan via elevated command prompt and neither have detected any issues. I've also checked the startup items by looking in Task Manager, the only startup item that was listed was for Nvidia GeForce Experience which I didn't even have installed so I used Regedit to remove it but ... Read more

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Hey my name is Alex,
I'm a Computer Technician at MicroChip Foundry and here is my problem below..
So i'm having a problem with a Windows Xp Pro Machine that has office 2003 pro with access. A employee uses it to run querys and database but also uses it to run other programs. It started running slowly after awhile and so I figured out the 2010 Runtime Access would make it run faster. So it did but, the two conflict with each other. Is there a way to cause this not to do that?

Answer:Access 2003 and Runtime Access 2010

this might shed some light on it, there's a few suggestions for compatibility solutions.

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Relevance 48.79%

I have two user accounts on my Windows Vista home basic. I installed Malwarebytes Anti-Malware early this afternoon. Works fine on my account, but the other account after trying to open it I get runtime error 0 and runtime error 440 automation. Any suggestions? Should I uninstall and reinstall or bad idea? I did detect infected files when I ran it earlier.

Answer:runtime error 0/runtime error 440 automation

Just uninstall it and reinstall. If you're worried about infected files, try running another malware program first and see what it says. A Squared Free is another good one or Spybot. Do you have an Antivirus program installed as well? If so, run that and see if you can detect anything.

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 After I install Chikka messenger v.5, I tried to sign in but an error occurred.. "microsoft visual C++ runtime library"runtime errorprogram C:/users/this application has requested the Runtime to terminate it in an unusual way.please contact the application's support team for more informationhow to deal with this?

Answer:"Microsoft Visual C++ Runtime Library Runtime Error"

try uninstalling and then reinstalling the program

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Relevance 47.97%

I had a very bizarre problem today. I downloaded about 50 .mpg files and put them into a folder on my desktop. I opened one of them, and it worked fine, but after that every time I even opened the folder that the files were in, only half of the thumbnails would appear and then it would tell me that I had a Visual C++ Runtime Error, from explorer.exe aborting. At the same time as this, windows would pop up a little message saying that my virtual memory was low. Later, it popped up a message saying that my Media Player needed to be reinstalled and that my Norton Antivirus needed to be reinstalled. Then it disabled my Norton Firewall and my Norton Antivirus. Lastly, I started getting error messages telling me that my soundcard needed to be configured to handle voice files, by enabling hardware acceleration. The only problem with that was that Windows would not let me access the advanced sound settings!

I am running Windows XP (all patches up to date), 256 MB Ram, 75 Gig HD - so I figured the "low" virtual memory had to be an error. I tried tripling the virual memory to 1GB and also tried letting Windows automatically set the virtual memory size, but neither of these fixed the problem. My immediate thought was that it was a virus or trojan, but Norton VirusScan, Swat-It Trojan Scanner, and System Suite VirusScan all failed to detect anything, and all of them have their definitions up to date.

I ran a Google search to see what other things I should try and none of the... Read more

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Relevance 46.74%
Question: Access Runtime

I downloaded Access Runtime.

How does it load?
Do I need to copy a front end over to my computer?
What is the process once it is downloaded?

Thank you for any help you can give.


Answer:Access Runtime

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Relevance 46.74%

We had windows xp machines with running older ver. of office. We have since upgraded our pc to windows 7 and have the limited ver. of office. Word, excel, etc.

When we did the changeover we removed the old hard drives and put them in the new pc's as seconds drive and left all the data intact.

One program we have was written to keep track of inventory and other items. This program has some files extensions with mdb on the end.

We cannot locate the software install disks that came with the program.

When I try to run the program I get and error that says Microsoft 2002 runtime access is required. I downloaded that file and when I tried to instal it I get and error.

I would assume with is due to not having MS Access installed on the machine?

Is it possible to find an old copy of access and install it to get this program to run or would this screw up the current install of word and excel because they are newer?

Any help would be appreciated.

Answer:access runtime help.

I'm guessing your PC need some things for the 2002 run time to install. You didn't report the error message so I would be guessing at a resolution to the install.

Regardless I don't think the 2002 (office XP) runtime will be a long term solution. I haven't had much luck using any access 'run time' they are more for an installation package that allows people without access to run a .mde (executable) file.

Your best bet is to get a any version of Access and see if it will run the mdb. Its very likely (I give 80% chance) that Access 2010 will run the file. I would immeadiatly convert it to 2010 (.accdb file type) and see if it still works.

Another option would be to take the mbd files to a compter that has access, get it converted, then you might could make an executable that might run with the 'runtime app'. that would save you from having to purchase additonal Access. The success of the runtime idea will depend on the complexity of the database. If it has vba code or uses old functions it likly won't work in the 'runtime app.'

What ever version of Access you install (as long as you install access only if you find an 'office package') will not mess up you current word/excel.

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Does anyone know what the minimum requirements are on a computer to be able to run a program that is Access 2003 runtime?? I know that if your OS is Windows 98 you can not open and install a runtime database. Anyone know for sure what OS's allow it?


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I have 2 networked PC's, one with XP Pro and the other with 98SE. I am the only user. I have Office 2003 Pro on my main PC and have set up a magazine database with Access 2003. I would like to be able to see and search this database on my other PC, which does not have Access installed. I don't want to buy a new developers version of Access (at high cost). I understand that the Access runtime files are included in standard Office 2003 Pro; since I won't be distributing the files to anyone else, is there any way to add these to my database file? Alternatively, I found ART2KMIN.exe on Microsoft's site but I can't seem to get it to work (maybe needs a switch parameter).

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I'm trying to minimise OLE bloat...

Is it possible to create an unbound OLE frame that has a "Null" SourceDoc value? Can I set its OLE SourceDoc value at run-time if I set it's Class and TypeAllowed at design time?

I've tried to do it but with no success. For example:
With Reports![Quotation]![_3].Report![OLE]
.OLETypeAllowed = acOLELinked
.Class = "Word.Document.8"
.SourceDoc = "C:\Documents and Settings\Chris\My Documents\Architecture.doc"
.Action = acOLECreateLink
End With

This throws up an error 2801 - "The OLE Object isn't loaded because the unbound ActiveX control hasn't been initialized" and then opens the report but the OLE object does not show the content of the "Architecture.doc" document I have chosen, it shows the content of the OLE object that I created at design time which was an empty Word Document.

The .ACTION Line is messing up bigtime.

All I need to do is to change SourceDoc value - why is it so difficult?


Hope someone can help on this one?



Answer:Access VBA : Set OLE Source Doc at runtime

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Relevance 46.33%

I have a program that needs an .mdb file to run. Do not own a copy of or have Office installed (I understand that is where it is normally accessed). Is there any place I can obtain just an .mdb file or a copy of Access 2003 Runtime?

Answer:Access 2003 Runtime

This is not really within my scope, but does this help?
Obtain and deploy the Access 2003 runtime - Access -

Also, is there anything here which might help?

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my company has many access 2000 runtimes on NT4 stations.
We'll soon move them to XP.
Some of my collegues managed to generate runtimes on XP station but the application can't be launched.

Has somebody an idea ?


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This is driving me crazy, hopefully someone here can help.

I am trying to run access runtime, I keep getting a message "cant find the database you specified, or you didn't specify a database at all"

Windows 7 professional, the target path is pointing to an office 14 folder?

Please can someone help..

Answer:Access runtime wont start

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I have a database in access 2003 i need to put it on a machine that does not have a copy of Access, but i do have access runtime. Could i install Access runtime on that machine and be able to open the database?

Any help will be greatly appreciated.

Answer:Solved: Microsoft Access Runtime

Yes. The Access runtime is design to allow users that have not purchased Access to still "run" a database. They just con not make any design changes or go tot he database windows.

I normally deploy all my Access apps to run with the Access runtime or with Full Access in Runtime mode.

Is your database split into a front end and back end? I highly recommend this. This is the only way I would deploy a database.

Have you tested your database in runtime mode?

NOTE: Some things are not available by default when in runtime mode. I would urge you to fully test your database with Access in runtime mode.

Basics for Building Microsoft Office Access 2003 Runtime-Based Solutions

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I am in the process of upgrading from Office 97 to Office 2003.

I occasionally write Microsoft Access Database applications and have the capability with Access 97 to provide a runtime version of Access with my applications (using Office 97 Developer Edition Tools). I understand that with Access 2003, I need to have Access 2003 Developer Extensions, which appear to be available only as part of Visual Studio Tools for the Microsoft Office System. This seems to be quite an expensive piece of software which is hard to justify for the few database applications I write. Am I overlooking a way to economically get what I need to have the license to distribute Access Runtime and a setup wizard to install applications that I write that need runtime?

Answer:Solved: Microsoft Access Runtime

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Relevance 45.51%

Hi Guys,
Hoping for your help again.

I've downloaded and installed Access 2010 runtime however, when I go to Save and Publish my database the Package and Distribute option is missing! What am I missing?


Answer:Solved: Access 2010 Runtime

insert your Office CD and start the installer. Go to Add and Remove features and add the missing option.

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Relevance 45.51%

When I try to start Internet Explorer I get a dialog box that reads, ERROR! NOT THE RIGHT TYPE! then when I click ok I get this dialog box that says
Microsoft Visual C++ Runtime Library
Runtime Error
Program: C:\Program Files\Internet Explorer\IExplore.exe
This Application requested runtime to terminate in an unusal way. Please contact the Application support team for more inofrmation.
The only way I can access the Net is by going to my computer and clicking on favorites and then using the net. Any help would be appreciated.
Here is my Hijack Log

Logfile of HijackThis v1.99.1
Scan saved at 9:45:50 PM, on 9/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\AVPersonal\AVGUARD.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConn... Read more

Answer:Solved: IE,not able to access, Runtime Errors

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Relevance 45.51%

For weeks I have difficulty to play any videos as on opening them I always get this message "This application has requested the Runtime to terminate in an unusual way." Then the video plays for ten seconds and cuts off. Now not even one video will open at all. It's driving me crazy. What to do? [email protected]

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Relevance 45.51%

I have a bail bonding program that is has a report of all bonds executed during the month. The state is now requiring that report to also list the initial payment on each bond. I have been able to query out all payments made on a bond during the given month but to isolate only the first payment on each bond is tricky.

If I show [BONDS] by [DATE EXECUTED] AND [PAYMENT] for each by [PAYMENT DATE], Is there anyway to query out first payment during a given month if there was more than one?

Hope that makes sense...


Answer:ACCESS 2007 RUNTIME - SQL Query

You could try using Group By using MIN([Payment_Date])

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I need to CREATE an external database MDB file using a MACRO in a RUNTIME environment and then EXPORT a table to the external database file.

I have Access 2k users of the software will be using Access Runtime 2000 SR-1.

For Example: From 'Original.MDB' I want to use a macro to CREATE 'New.MDB' and the EXPORT "Table1" from 'Original.MDB' to 'New.MDB' as "Table1". ('New.MDB' may or may not already exist.)

If this is not possible, can you WALK me through this procedure using VBA code. PLEASE spell it all out to me.. I'm relatively new at using VBA code.

This is very important, thanks for your assistance.

Answer:CREATE & Export to a NEW MDB from Access Runtime

Hi, welcome to TSG. Not to get things off on the wrong foot, but what you're talking about can't really be done with a macro (well, the exporting of a table can be--the creation of an mdb file, to my knowledge, cannot), and quite frankly, it's too sophisticated to do with code for someone who doesn't know anything about VBA. It's an advanced programmer's routine--not something to do when you don't know that much about code. The fact that it's "important" should only reinforce the need for it to be done by someone who can easily read, write, and debug code.

I answer a lot of Access stuff around here; I'm not opposed to the long and involved answer if the problem demands. But in this case, I would recommend you check out a good book on Access--Access Developer's Handbook from Sybex being my favorite--and teach yourself some stuff about VBA, have a go at the code yourself, and come back to us when you have a problem.

But perhaps one of the other Access peeps around here will feel differently.

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The subject message pops up any time I attempt to open my IE8 browser using Windows XP and set to my home page "ATT.Yahoo". When I click "OK" in the message, IE closes and tries to recover, but with the same results each time. I know
there is a method to reset IE9, but can't tell if it also pertains to IE8 since it can't be opened.

Answer:"Microsoft Visual C++ Runtime Library" "Runtime Error! Program: C:Program Files\Internet Explorer\iexplore.exe"

the first step in troubleshooting IE issues is to test in noAddons Mode. - download and install the latest IE compatible version of the Google Toolbar.
for consumer help with IE select the Help>Online Support menu from IE and follow the prompts for your windows and IE versions. thx.Rob^_^

3 more replies