Computer Support Forum

Dragon Natural Speaking 12 Premimun Won't Get Past the "Loading" screen:

Question: Dragon Natural Speaking 12 Premimun Won't Get Past the "Loading" screen:

I have been using Dragon Natural Speaking 12 Premium for many months and all was going well until last week when I downloaded and installed an update. After that, whenever I open the program from the desktop icon, the "Loading" screen appears but nothing happens after that. Also, I have to use Ctrl-Alt-Delete to end the program. (Right clicking on the tray icon and closing "close" does nothing. I have downloaded and used the DNS 12 uninstall "tool" several times and re-downloaded and installed the program, but the same thing happens, the program's "Loading" box appears but gets "stuck" there. I have asked the gurus at and on Nuance's Forums but they seem to be stumped with DNS's behavior after installing the update. Does anyone know what is happening? Thanks for any and all replies/suggestions.

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Preferred Solution: Dragon Natural Speaking 12 Premimun Won't Get Past the "Loading" screen:

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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I have dragon naturally speaking software. it had been working just fine until today when i tried to use it, it will not recognize my speech in microsfot Word.i woks in wordpad and dragon pad and even on the internet, it works. i will only recognized a few commands such as "go to bottom", "close". can anyone help?

Answer:Dragon Natural speaking

It could be a few things. Perhaps your microphone is not picking up your speech with clarity, have you altered any settings or done an update with your DN speaking?

Have you updated Word recently with new installs? Has anything been changed or altered since the first instance of the day of this error?

The easy fix would be to go your restore point (in accessories, system tools, system restore). Look for a day where it is before you saw the error and see if that fixes it.

If it does not fix the issue, let me know.

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Windows XP I have used Dragon Speaking for years until upgraded to Dragon Natural Speaking 10 , i could not open Dragon tech said i need SSE 2 what is SSE 2

Answer:Dragon Natural Speaking 10

You need a certain grade of CPU details here.
If you have a processor prior to Pentium 4 or AMD Athlone 64 you won't be able to run DNS 10.

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Hi there, I am running windows Vista. When I turn the computer on it stops at the screen where there is the windows vista background and the words "Loading".
I'm not sure what information I should post here, so if you think you can help me just ask me what you would like me to tell you about the situation and I will reply quickly - hopefully.
Thanks for your time and effort.

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My laptop (Dell Inspiron 1501) was really slow so yesterday I restored it to the original factory settings and started a fresh. Everything seemed to be going ok until this morning when I've turned it on and it's not going past the welcome screen when trying to load Windows up? Any ideas how I can solve this?

Many thanks, Mark.

Answer:Vista, not going past "Welcome" screen when loading up?

Try safe booting, think its f8 key during system load.
Let us know how it works out.

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Having installed the program when I open it the following message appears "The file C:\WINDOWS\speech\speech.dll is version Naturally speaking requires version to run reliably. You may be able to correct this problem by restarting your computer or by reinstalling Naturally Speaking before launching it next time." I have tried both options unsuccessfully.The Dragon website says download spchapi.exe from, which I have done, but when I double click on that file Windows cannot open it. On my computer the file is shown as SPCHAP[1] a very non-expert where do I go from here?John

Answer:Problem loading Dragon Naturally Speaking 8

I think you'd need to copy the SPCHAP file to the C:\WINDOWS\speech\ folder to enable DNS to work.I seem to recall having similar probs a couple of years back with DNS5 and resolved it via this method.

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First off let me say I know absolutely NOTHING about computers!  I have a Dell and I know I have Microsoft 200 XP on it.  Now for the problem.  Our computer keep freezing, and the only way we could "fix it" was to reboot.  Well, my daughter turned it off and now when we turn it on it Stops/Freezes at the "now loading your personal settings" box.  We have tried using the f8 key and have unplugged everything but the monitor and keyboard.  I'm stumped! :-?

Answer:Won't move past "loading personal setting"

If you don't have anything important on the computer , i would suggest you just reinstall it, But if you need to save stuff you'll need to do some work on it , and it will wreck your Brain as fixing software is a nightmare even for those in the knowIf you what to try to fix it , you need to boot into safe mode By Hitting F8 then selecting safe mode,and Run Some computer doctoring AVG FreeEwidowAd-awareSpy-bot

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I have recently tried to disinfect a computer of various malware/spyware issues. But now I think my motherboard has had it. Its either infected with something or was a coincidence that it packed up when it did.

When I boot up the computer, it goes as far as the "Loading Windows XP" and then beeps once and goes back to trying to boot up again. It then displays the option to start in safe mode (with/without network support, Last known good configuration or Start normally). It then counts down from 30 and reboots itself

My mouse and keyboard no longer work

I have tried to swap the hard drive for one that I know works, in case the hard drive was knackered, but get the same result

Am I right in thinking that my motherboard has had it?

Answer:Computer won't go past "Loading Windows XP"

Did you try in safe mode and Last known good configuration ???

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Okay, this happened about a month ago first of all. I was on my computer and it froze and next time I turn it on I get to a screen that says Loading PBR for Descriptor 3...done and it just stops there and doesn't do anything.- When I try to wipe harddrive it says "Can't restore"- When I try to re-install my Windows or any other computer disk it says "Disk Error"Also before the PBR for Descriptor 3 screen, I get a screen that says "Floppy Disk Seekette Failure, Press F1 to continue". Which I then press F1 and I continue but then I get to the Loading PBR for Descriptor 3...done screen and it doesn't do anything but just sit there and I can't wipe harddrive or install disks.Basically this is a horrible problem because I can't even get past the first loading screen on my computer

Answer:Help!!! "Loading PBR for Descriptor 3...done" Can't get past it!!!

1)Try  F8 safe mode and follow directions.2) Insert installation disk and use repair option.

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Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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well, like it says in the title, the windows loading screen just keeps on loading, with the blue bar going across..

but before this happens, the screen comes on asking which mode i'd like to start up in , eg. safe mode , normal, ectect...

the guys who it is says he needs the stuff of the HHD , typical


any surgestions guys, it would be appriciated

Answer:windows xp screen just keeps loading & loading """"" :|

**** update, i'v got a screen after that say

SMART Failure Predicted on Hard Disk 2: Fujitsu MHV2080BHTBD

WARNING :immediately back-up your data and replace your hard disk drive. Afailure may be imminent
press F1 to continue

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Hi guys!

So i tried installing windows 7 Home Premium using an empty HDD. The old OS was Vista, and it was located in the same HDD. I managed to install Windows 7 successfully, but when booting after the install it crashed right after the "starting windows" screen. It then gives me the choise between starting the startup repair tool, or to start windows normally. When i run the startup repair tool it can not fix the problem. I've tried different HDD but the problem still persists. The fact that I haven't got a clue what to do really annoys me. In addition it isn't even my own pc. My dad's vista started failing on him. So I figured: Hey, why not install windows 7 using my old disk from a pc I don't use anymore. I appreciate all help.


CPU: Intel Core 2 Quad Q6600(2.4 GHz)
GPU: XFX GeForce 9800 GTX
HDD: Samsung Spinpoint T166 250GB. (SATA 2)
RAM: Corsair Twin2X 6400 DDR2 (2048 Mb*2= 4096 Mb)
PSU: Corsair (550 W)

Answer:Unable to get past "Starting windows" screen after Vista to 7 upgrade


Originally Posted by pip22

Did you (as is recommended) delete the existing Vista partition first?

It was seperated in two parts. One with Vista in, and one for other files. I cleaned the whole thing, and deleted the part where Vista was located. I think it was seperated into one part with 208 Gigs and one with 25 gigs. The smallest with the OS in. The HDD works on my own computer.

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As the title says, my Inspiron 3521 will turn on but can't get pass the Preparing Automatic Repair screen. That screen will pull up and then go to black. I can't access anything on my laptop. Any help would be appreciated! Thank you!

Answer:My Inspiron 3521 Won't Get Past The "Preparing Automatic Repair" Screen

Run a full diagnostic on the hard drive. F12 at powerup BEFORE Windows begins loading.

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I seem to be in a loop that will not let me boot up-tried all safe modes and normal start options-how can I get to start menu to restore system??? HELP!!!!!!

Answer:start up cant get past "sorry for inconvienence" screen windows 200xp media

I have a compaq presario v5000,win media xp,amd processor, cant get through loop-tried starting in all modes -always loops back to "inconvienience ' screen--- how can I reset or whatever to get to start menu? once I am there i can restore system.

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Last night, I attempted to install a linux distro alongside 7, the installation failed, so I gave up and just rebooted to 7.

It got stuck on the "Starting Windows" screen, so I preformed hard shutdown and when to the "Startup Repair" utility and it attempted repairs, it then said that the repairs were unsuccessful, so I restarted and windows loaded to the desktop. Success! or so I thought...

After a while, I shut my laptop down and went to bed (as you do). When I needed to use it this morning, it wouldn't load past the "Starting Windows" screen again, so I shut it down and restarted and it went the desktop.

Answer:Occasionally wont load past "Starting Windows" screen


Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration

Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.

Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.


Are you able to restore back to a point to before you tried to install linux distro?

System Restore



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When I turn my Dell Inspiron E1505 laptop computer on I get the black screen that asks to start in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration or start windows normally. I've tried each of them and it always goes to the blue screen with the following: Stop: c0000218 Registry file failure The registry cannot load the hive (file): \SystemRoot\System32\Config\System or its log or alternate. It is corrupt, absent, or not writable. Beginning dump of physical memory Physical memory dump complete. I have tried using my Windows Xp disc and it won't load. I don't have a recovery disc, but I used every disc that came with the computer and each time it goes back to the blue screen. Does anyone know how or if this can be repaired. If so, please give me simple step by step instructions.
Thanks for any help I can get!

Answer:Unable to get past blue screen "Registry file failure"

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Hello all,

I have a Compac desktop, it's relatively new as far as use. Recently, it's not been used because of a startup issue. It will load the first screen (The compac screen and act like it's it going to load up) but then loops back to the first screen and continue to do this over and over. My mother told me that the computer had fallen off of out computer hutch (About 2 inches off the ground) and heard an interesting noise inside. She described the sound like a CD hitting the floor, but I looked inside the desktop, and nothing seemed to be out of place.
I want to get the data files and documents, but as stated above, I cannot use the computer.
I have a Ubuntu CD already made, and have used it before.. Unfortunately, the CD drive doesn't seem to be recognizing the disc. I can see the little white blinking "-", but that is all I can get to come up before the screen goes into another loop; and the previous process.
I was hoping some one could possibly help me out in getting the computer to the point to save the data? I have the option to reformat the whole computer, but I'd rather save that for last measures if the data cannot be recovered.
Again, the computer is a compac, Windows XP OS, desktop - only about 3 years old.

Answer:Computer will not boot past the "Compac" startup screen.

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Following Windows deciding to install its (presumably) latest updates this afternoon, I can no longer fully boot my machine. It powers up OK, the monitor has life, but the whole boot-up process sticks at the "screensaver?" page - in my case a stock Microsoft photograph looking out to sea and some large rocks from within a cave, the screen that appears before, normally, you can enter your pin to continue boot-up. In the bottom right-hand corner of this screen is what appears to be a Power Icon that I've not seen before and with a dreaded cross on it. Clicking on this does nothing.To compound the issue my DVD unit seems to no longer read discs (it opens and closes OK), I mention this in case relevant, but I am able to access the Bios options on booting.
I downloaded via another PC the Windows 10 install disc to USB from which I have attempted to boot, again without success, and have also tried various options that I have been able to access such as "Repair"as well as trying to restore the unit to the solitary restore point accessible, created around the time everything went wrong! The Restore failed too and frankly I'm out of ideas .. and frustrated to say the least!
Any suggestions would be very much appreciated, believe me!

Answer:Windows 10 not booting past initial "screensaver?" screen

Logon Screen I suppose?
See: Windows 10 stuck at log in screen after upgrade Fix: Windows 10 Black Screen problems

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Hi I was using ubuntu on my old shuttle xpc and decided it wasn't doing it for me software-wise so tried to reinstall windows xp.  Everytime i tried to boot xp i would get so far and then get a message " The file dac2w2k.sys is corrupted press any key".  I tricked around with different bios settings with no joy so then went to "restore fail safe bios" (something like this).  Now when I turn on the machine i just get to the first screen with the intel picture and cant get any further.  I've tried going into the boot screen but it just says "loading boot menu" and nothing happens.  Same happens when i try to get into the bios.  My knowledge of the hardware workings of a pc is little to none so i've no idea how to reset the bios, if this is in fact the problem.  Could anyone advise me? I would be so grateful.Thanks

Answer:Cant boot past "intel inside pentium 4 " screen

Hello,In order to reset the bios: 1 Unplug your computer from the wall.2 Open up the side of the computer case.3 On the motherboard there is a little button cell battery. Take it out.4 Leave the battery out for about 5 min. 5 Put the battery back in and your bios should now be reset.

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I have a laptop with Windows 7. I was playing games on it today and suddenly browser closed. Then everything else closed and logged out and my laptop completely shut down. When I tried to turn it on again, a blank black screen with a flashing underscore "_" comes up and none of my keys work. The F8 key does nothing. I have turned it off and on many times. Please help!

Answer:Laptop won't start up past black screen with blinking "_"

Welcome to TSG.
From your description of the fairly normal but unrequested shutdown, this could possibly be a windows update that failed.
What type of laptop is it? Do you have the Operating System disk? If not you can and probably should order one from the manufacturer.
Take a look at

I would attempt a Startup Repair first, then try System Restore.

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I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

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I am reasonably sure that I shut my girlfriend's computer down with no issues last night, but this morning when she turned it on the computer had her wallpaper up with no icons instead of the User login page. She hard-reset, and ever since then - no matter which user we log in as - Vista won't load past the Welcome screen.

It will load up in all three compatibility modes, but the Last Known Good Configuration only loads to a blank black screen which I can move the pointer around on.

I've run a virus scan, and jv16 Power Tools says the registry is now clean, but the computer is still having issues. Would fixing registry errors be why the Last Known Good Configuration doesn't work?

The computer is an Intel Core 2 Duo Sony VAIO, with 4GB RAM running Vista Home Premium, Service Pack 1.

Any help would be much appreciated.

Answer:Solved: Vista Won't Load Past "Welcome" Screen

I would undo any changes that jv16 Power Tools made.
Using a registry cleaner can and often does, cause more problems than it solves.
Do you have the Vista install DVD?
Vista repair options.
Try a system restore or a start up repair.

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Upon start-up, two options are given: "Start Windows Normally" or "Launch Startup Repair (recommended)".
If the Start Windows Normally option is chosen, then the starting windows screen comes up and stays. If I launch the startup repair option, then I still can not get the problem fixed.
From the Startup Repair Screen however, I can launch command prompt and restore options, how can I fix this, a restore is not really an option because I have not set up a restore point in a while.
Any help would be greatly appreciated.
Thank-you in advance.

Answer:Won't load past "Starting Windows" screen

It's possible that you can't access the actual startup repairs from within Windows itself. You might have to boot from either an installation disk or a previously made system repair disk. And it might take running the startup repair 3 times before all issues are fixed.

Startup Repair

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Hi, my Acer Aspire 5610Z laptop is only loading up to the "welcome" screen, with the spinning blue circle. This has been happening every few weeks for the past few months, and I can usually get it to work, but now it isn't. I've tried Startup Repair, System Restore, chkdsk /f, and the "ctrl-alt-del at the welcome screen" method, all to no avail. Safe mode boots fine. I could back up my files and restore the computer to factory settings, but I'd rather that be a last resort.

Any ideas?

Edit: I am on Service Pack 2, by the way.

Answer:[SOLVED] Vista won't load past "Welcome" screen

If safemode works, it could be a driver issue locking things up. Did you installe any hardware or software recently?

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I am trying to help a friend of mine. When you try to boot up her Dell PC (XP operating system), it gets to the "Dell" screen with Netbios and will not go any further. I can't get to Safe Mode because I can't get by this screen. It sounds like a virus to me, but do you have any suggestions to help her? I kinda out of guesses at this point. Help is GREATLY appreciated.

Thanks ...

Answer:[SOLVED] XP - Can't Get Past "Dell" Netbios screen

Hi can you get a picture and post it so we can see the screen please

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Hi all,

Every time I turn on my Dell Dimension 5150, I get greeted with "We apologize for the inconvenience... Windows did not start successfully".

My options are:

Safe Mode,
Safe Mode with Networking,
Safe Mode with Command Prompt

Last known good config...

Start Windows normally.

I have tried every option on several occasions... the windows xp logo comes up... then the dell logo comes up, everything seems to be running smoothly... then comes a black screen with a small flashing dot in the top left... and then I see the same"We apologize for the inconvenience... Windows did not start successfully" screen.

Any ideas?
Thanks in advance.

Answer:Can't get past "Windows did not start successfully" screen...

Have you added any new hardware just prior to this happening? If so remove it and try again.

Did you install new software or run windows update just prior to it happening?

Without much to go on it may be worth doing a windows repair installation. It sounds dramatic, but it will not destroy any of your data or files, just attempt to repair the windows os installation.

There is a step-by-step guide with pics here. Hopefully that will resolve your problem if windows became corrupt somehow...

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I tried to reset my laptop and now when I try to set it up, I cant get past the "Hi there" settings screen that asks for country, language, keyboard layout, and time zone. I hit next and then use express settings and the computer gives me the spinning white dots and then reboots back to the blue "Hi there" screen. I can get into BIOS and have a recovery drive plugged in to the laptop, but nothing seems to work. The computer can't find the drive, or my admin password is incorrect, or something else goes wrong. This is very frustrating as I haven't been able to use the laptop for a few days now.

Answer:Dell laptop cannot get past "Hi There" settings screen

Can you log in to safe mode then try sfc /scannow from an admin command prompt. Its possible you have a corrupt user profile. You could create a new account and see if that fixes the problem. Do you have backup you can recover from? If not, you could try a repair install.

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Hi, being new here. I just discovered having this problem today. First thing this morning I went to my computer. When the login screen came up, I entered in my user and password. Then I saw the "Welcome". Which stayed there for about five minutes before I restarted the computer, which didn't fix my problem. I tried Safe Mode, which didn't make a difference. It didn't take as long, but then I saw the blue screen. It said something like "---- unexpectedly close." Then at the bottom there were memory dumps. I couldn't see what was there because the blue screen was there for five seconds, before the PC restarted itself.

It was working fine last night. Before my six year old sister was playing with the computer despite my attempts to make a password account and full parental controls.

I believe I did manage to log in to another account that's not the administrator, but when I when to modify the user accounts the whole motherboard crashed. Every program, even the desktop. I couldn't do Alt + Tab and the Ctrl +Alt + Delete.

Please help me fix this thing. I need it to do my classwork.

Answer:Windows Vista- I cannot get past the "welcome" login screen

Try waiting longer (30/60 minuits)... If it starts up after that your software messed up, backup ur school work and stuff like that and re-install windows.

If it doesn't I can't help you..

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Hey guys I appreciate you reading this, you have no idea how great having forums like this is where we can help each other out.

I have gotten a virus and within minuets it got worst. My antivirus was not updated and the security was low, so when I got the virus I downloaded malware bytes on my desktop, put it on a USB drive and tried to install it on the laptop, I could not add a USB drive. My next step was to hook the HD up to the desktop and add it that way (the problem with that I had to activate the sata port via bios and when that sata port was activated it would boot that port as master everytime, the weird thing is even if I hooked the desktop sata to the second port it would load the laptop drive first everytime it did not matter what port) This is besides the point, because I dont even think this method will work because like I said in the title the HD will not load past the "Starting Windows" screen, and when in safe mode it will not load all the system files, the malware obviously deleted some important files...

The next step I am going to take is inserting the windows 7 cd and trying a system restore... What do you guys think? Am I at the point where I will loose all of my important files, by doing a reinstallation or is there a way to save those files?

Thanks guys

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hello, my pc started doing that : at booting, just after the "window's starting" animation and before the login screen, i see the mouse cursor and it last for about 20sec like that. I made sure it's not video drivers. I didn't install any programs. I checked start list and it look normal. Appart "vsnp325.exe" which i don't know why it's here, created on may 12th but i didn't install anything related to video by then... what could it be?

Answer:Loading hang after "window's loading" and the login screen

vsnp325.exe is some sort of camera from what I can gather.

We need this done first. This will help others help you.

System Info - See Your System Specs

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I bought my laptop about 6 months ago, came with Windows 7 32Bit on it. Worked fine until this morning. I started it up, and it goes until the Starting Windows screen and freezes. I have tried numerous different things, system restore didn't work, F3 on startup and "Fix Errors" didn't work, messed with a bunch of the settings you get to from TAB/F3/F11 on startup, still nothing. It didn't come with a Windows 7 install CD, and I pretty much gave up on it so I went to do a system recovery and wipe everything fresh. I cannot even do it, because when I try to do system recovery, it still goes to the windows screen and freezes. I downloaded and burned an ISO file to boot off of, which works for a second, then straight back to the windows screen and freezes.
I can still start up in safe mode, in fact I am writing this from safe mode right now. Is there anything to do? Please help...and thank you in advance.

Answer:Help Please! Cannot get past "Starting Windows" Screen.

boot into safe mode,press f8, try" boot to last know good config" or if that doesn't work, try booting to an older restore point from safe mode. the way to do this when in safe mode: run/cmd/rstrui.exe. this has worked for me.

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Using Win 7 x64, Intel i7 965, Asus Rampage 2, 32gb memory, 2 Intel ssd running RAID 0, 2 Seagate 500gb drives RAID 1. Had the Seagate hard drives fail, but were under warranty and they replaced them. Do NOT have them on-line at present time. Have tried to re-install system (had upgrade DVD for Win 7), but was not able to get the system to recognize the DVD because I can't get to OS. Am unable to get the system to do anything. Have checked BIOS to make sure drives are RAID. Since hardware comes up and ssd's come up,and graphics seems to be ok, am unable to figure out problem. Any ideas, anybody?


Answer:Can't get past '"Starting Windows" screen

I'm assuming you had the two Intel SSD's RAID as your Win7 drive, and the two Seagates which failed were a Data RAID. So why do you need to reinstall the OS? Just reinstall the Seagates in a RAID if you want.

If the SSD's were not the OS RAID then why not? Install Win7 to them to get best performance.

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hello everybody, i'm kinda new to the site. i found it while searching my problem on google. anyways, i have a compaq presario 2500 laptop with windows xp home edition sp1 installed. I had left my computer at the desktop screen to go do something and when I came back avast antivirus had come up with a message saying that one of my files was infected with a trojan. i believe the file was stored in the system or system32 folder. anyways, it had reccomended me to move the file to avast's "virus chest", so I did. and i went ahead and worked on my laptop as normal. then after shutting my computer down and starting it back up later in the day, i found that my laptop would not load any further than the blue "windows is starting up..." screen. i let it sit there for about 30 mins. so then i went to my desktop and started researching my problem on google. i tried going into safe mode, but it still gets stuck at the same screen. i tried the option for booting with the last good settings, and that didnt work. then I found an article on this site that reccomended doing an xp repair with xp install cd. i did that, step by step, and that still did not do the trick. it still hangs at the "windows is starting up..." screen, even in safe mode.

i'm getting a bad feeling that I am going to have to format the hd. There's alot of data on my laptop that I didn't have backed up, so I was wondering if you guys had any other ideas that I could t... Read more

Answer:cannot get past "windows is starting up..." screen

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Just like the title says. I had used my computer a few days ago and it worked fine then the next time I tried to start it up it would just take me to the Windows error recovery screen or start windows but would never load past the starting windows screen. The error recovery menu helped me none whatsoever. I also had not previously created a restore point so it's not possible to restore my system to and earlier date when it was working properly. To make matters worse I cannot seem to locate any of the discs/software that came with the computer. If possible I would just do a system format because that looks like my only option after trying numerous fixes. The problem is I have important documents and lots of family videos that are still on the hard drive that I had not backed up externally. I'm assuming something crashed and this is what is preventing my computer from starting up properly? If anyone could provide me with some sort of insight on how I could fix this big mess it would be greatly appreciated!

Answer:Cannot get past the "Starting Windows" screen, please help!!

win7 recovery environment->startup repair. Does it find any error (click view diagnostics results). 0x0 means no errors. Any errors?
win7 recovery environment->command prompt

dir c:
dir d:
dir e:
Now you know drive leter of OS drive in recovery environment. Assume it's E

chkdsk/f e:
Post results.

Can you boot in safe mode? If not, tell me exactly what's happening then

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Windows 8 pc is coming up to the last user logged on (with an e-mail login). I need to select a local user to loggin in with.

Answer:How to get past "last user" logged on screen.

Hello Baiter, and welcome to Eight Forums.

Usually, you could click on the back arrow button at the top right to then see the other users on the sign in screen.

If you like, you could use OPTION ONE in the tutorial below to always see all users on the sign in screen instead of the last user.

Sign in - Show All Users or Last User in Windows 8

Hope this helps,

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Relevance 87.74%

I have an said laptop and it won't start at all anymore, I turn it on and I get the said logo screen then it goes to "starting windows" screen and freezes with like a fuzzy blue line on top of the screen. I used my recovery CD and tried all 3 reformatting options and nothing works, after all 3 it just restarted my laptop and it continued to have the same problem again. Starting to get really frustrated lol, anyone had this problem before?

Answer:cant get past "starting windows" screen

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As stated in the title, my computer hangs at the "Starting Windows" screen.
I'm using an iMac 9.1, with a bootcamp partition on Windows 7. (I can't access my Mac OS X partition at all).
I don't have a Windows 7 Installation disk or any peripheral disks.

I left my computer on all night and when. I woke up the next morning only to find out my computer just had a BSOD. I force shut down my computer then it just hung at the "starting windows' screen. Im assuming its a driver problem, since I can log in using safe mode. Also startup repair doesnt work, it just gives my a black screen.

I've been working on this for 5 hours now, and i can't figure out a way to fix this problem. Reply ASAP

Answer:Can't go past "Starting Windows" screen.

If you can't access the mac OS and Windows is on the same hard drive - it makes me suspect that the HDD is fubar.

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This is a debatable conclusion; but, I have decided what I think (from years of experience) is the most common cause of natural death in main boards ("natural" meaning things other than lightning strike, power surge, doofus fiddlings by wanna-be techs, etc.).

A friend wrote me an e-mail today about his spontaneous reboots at odd times and the fact they are getting more frequent. Rather than re-write the scenario here, I'll just cut and past my e-mail back to him
Your problem is a classic symptom of capacitor failure on the main board. This type of failure is the number-one cause of natural main board failure (natural would exclude lightning, power surges, doofus' assemblies by wanna-be techs, etc.)

You will see many cylinder-shaped capacitors soldered to your main board. They are of the cheapest and oldest technology in capacitors and they suffer from a high failure rate. There are two physical capacitor "can" manufacturing methods that result in slightly different methods of closing the top (visible-to-you) end of the capacitor. One is the "can" that has no seam on your end and one that has seams visible in the style of the Mercedes automobile logo/emblem or maybe a cross (X-style).

Determine which capacitor style you have. If it is the seamed closure, your diagnosis will be easy. The end of the capacitor should be flat and not swollen-looking. If it is swollen-looking, the capacitor has failed and is probably reached a point that i... Read more

Answer:The most common cause of "natural" main board death?

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Relevance 86.1%

Dear all~
I am at this website.

Answer:"slow speed" "natural speed" do not show

First step: please post a link to the exact page of that website that you're on.

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Hi! Last night, while playing a game, my computer froze then turned off. When I tried to turn it back on, it seemed to come up normally with the hp invent screen, then the F2 screen...except, when I hit F2, I was taken to a screen that started off with "We apologize for the inconvenience, but Windows was unable to start up normally..." The options listed are to start up in safe mode, safe mode with networking, safe mode with command prompt, last known good configuration, or start up windows normally. No matter which one I select, I am taken back to the original hp invent screen, then the F2 screen,'s a never ending cycle and I am getting nowhere!
Does anyone have any ideas that might help me?

Answer:Can't get past "sorry for the inconvenience" screen

The System partition is damaged so you need to perform a XP Repair, for details see:

Checkout the section titled: XP Repair install

Good luck and Happy New Year.

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I could sure use some help, been trying to upgrade my wife's computer from XP pro to win. 7 home prem. 64 bit. I am on my 3rd install, the 1st two times it was user error (my fault) that created the problem, this 3rd time I was much more careful but something is just not right.

Problem - after I sign in with "password" I get to the "welcome" screen and the small circle just spins forever.

I have done a lot of research and found a lot of possible fixes but nothing works.

This is a custom built system (by me) and worked perfectly with XP Pro, I recently did the same conversion on my computer system and had NO problems, I am using "OEM" install disks purchased from the Egg.

HDD - (120GB Seagate)
Power Supply - 500w antec
RAM - (Corsair 2GB DDR2 XMS PC2 6400)
CPU - Intel core2duo 6300 OC'D to 2.10mhz

Tested HDD with Crystaldiskinfo w/ HDD Smart Monitoring - no problem
Tested RAM with Windows built in RAM test (2 passes) -no problem

I have run:
Avast - boot scan, smart scan, full scan - all OK
Disk Ck. -OK
Malwarebytes - OK
Reinstalled GeForce driver
Root Kit scan w/Spybot - OK
Defraged HDD
Crap Cleaner

The system WILL boot fine in "safe mode"

Most drivers are from "manufacturer" not just M$ generic

I have tried tracking down "error" info from "event viewer" not much help, did try a couple of "fixes" to no avail.

I am not opposed to "reinstalling" again but if there is a ... Read more

Answer:Will not boot past "welcome" screen

How did you get so many programs right after a clean install?
Did you install all Windows updates?
Spybot years ago was a great program. Haven't heard anything good about it in 5 years.
What is Key Scrambler?
The way to get most drivers when installing Windows 7 is let Windows 7 install the drivers and then check Device Manager for problems.

Check and see how much free space you have on your 80 gb drive.

Better yet read through this Tutorial by Greg. Their is lots of good information so take your time.

Clean Reinstall - Factory OEM Windows 7

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hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

Answer:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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Monday morning- Screen pops up saying my laptop wasn't shut down right. That it had to run a test to shut it down normal- Test took about 3hrs to complete.
After test I could get on like normal then once I shut it it shut down and didn't get back on till later that night only to find I CAN"T get past the  Black screen of death- the black screen with the "_" in top left corner. I've restarted it a lot to see if it would just turn on like normal with no luck. I CAN"T press F8 without having it beep at me I can only get into F2 and F12 and that is it. I know my battery is crap has been because it won't charge. I also Sunday night uploaded from malware bites web page a free download refreash virus protection again. Because somehow it went missing a few weeks before I did find that night I had to big viruses that I did get taken care of which were both trojans. I did get onto a few times that night with having problems when trying to open the new window in a new tab- Fire Fox.- My mother also said her down stairs computer desk top was doing the same with google the day. So I'm wondering what is going on with everything. I've tried to get a email for tech support but no luck because they say that they don't do anything with my model number- which is only 2-3 yrs old. I've got a lot saved on the computer but can't get inside at all.
I need help getting something done I don't have any of the cds tha... Read more

Answer:Laptop 1545 won't start up past the Dell welcome page- Black screen with "_" blinking in top Left corner F8 won't work at all to restore or safe mode.

Hi Emilie2011,
Welcome to the Community, it could be an issue with the harddrive. I suggest you can start by running the Hardware diagnostics.
To run diagnostics press and hold down the "Fn" key (on the lower left hand bottom of the keyboard)  and turn on the system,it should ideally bring up screen showing Pre-Boot System Assessment.
Another way to run the diagnostics go to F12 screen,scroll down using the "up" and "down" arrow key,choose diagnostics  and press Enter.
If the diagnostics shows any error code/message please post it back.
Since your system is getting stuck on black screen with blinking cursor,you can also try to release flea power.
To release flea power disconnect the charger and remove the battery,press and hold down the power button for 30 seconds,reconnect the battery and charger.Turn on the system and see if it boots to Windows.
Hope this helps,
Thank You

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Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

Answer:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

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Hi, just as the question title says, I am having a RunDLL error with the windows dll "streamci.dll".

I am getting this error while trying to install my Audio Drivers on my newly set up XP OS.

During the installation of XP, a couple of files were not copied properly.
because the CD was scratched up pretty badly, but I had no other copy of the CD, I had to just skip and hope windows installed, and was usable...

Are there any tools, that can scan your computer for missing windows DLL's and re-install them?
I have already tried downloading the file streamci.dll from the internet and installing it with

regsvr32 streamci.dll
in the command line, but I get the following error:

"Streamci.dll was loaded, but the DllRegisterServer entry point was not found.
This file can not be registered."Click to expand...

Would downloading and re-installing SP2 from microsoft, possibly fix this problem?

Any Ideas?

Answer:RUNDLL ~ "Error Loading Streamci" ~ "The Specified module could not be found"

What version of XP Pro did you install with that CD?

XP Pro original

XP Pro SP1

XP Pro SP2

Have you downloaded and installed the SP3 upgrade?


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Hello everyone!

Tenforums has been a great source of information for me when working in our IT environment, as opposed to Microsoft?s websites that rarely provide any (useful) information.
I have now encountered a problem that is taking up most of my work-hours and it is becoming a real problem as we need to get this in place asap. Any help is most welcome and if there is already a post about this somewhere that I did not find, please excuse me and kindly point to where I can find that thread

We have recently decided to use Windows 10 for our systems that we deliver to clients and no matter how I try to get this to work, all my images end up stuck in either black screen loading or blue background "just a moment" loading.

All suggestions are more than welcome! If you need any further information please ask and I will provide.
Thank you very much!

This is the vm-setup I?ve used, same setup used for my test-wm when testing the captured image:
Original DVD with Windows 10 Pro x64 sv-SE build 15063
Hyper-V virtual machine with following settings:
4096mb memory
4 virtual cpu cores
no network access during any part of the process
virtual drive 100GB not dynamic - IDE 0 slot 0
dvd drive for macrium boot - IDE 1 slot 0
When capturing, during stopped mode, I add virtual 20GB drive to save the image on
during audit mode i use dvd drive to load an iso with software like teamviewer etc, to install without network.
checkpoints are set to standard
no key storage... Read more

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Attempting to help my friend out with a computer problem.

She starts up, logs into acccount, gets a 10 minute wait at the loading/welcome screen, then gets logged into a temporary account. it still says she is logged in under her name in the start menu, but it is the default screensaver, and desktop files are not present. It also goes into the computers default demo mode on timed intervals of non-use.

In regedit under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList There were 2 subfiles which were identical. I deleted the one that had /TEMP in the ProfileImagePath subfolder, and removed the .bak from the file that had the correct username in the Profile Image Path.

...and I think I made it worse. I attempted to log in and got this after a long welcome screen:
"the local session manager service failed the logon"
"the group or resource is not in the correct state to perform the requested operation"

I am logged into the 2nd account she has, and I am trying now to make a new account so i can transfer her old files over to the new one. However when creating a new account it won't let me enter a name!
Everytime I enter a name no matter what it is, I get this message saying "The specified account name is not valid, because account names cannot contain the following characters: /\[]":; etc"
My attempted account name does not contain any of these characters

This is a Lenovo all in one Ideacentre.... Read more

Answer:very long "Logging in" screen, followed by loading into Temp profile

I forgot to mention I am logging into a non-administrator account. I tried to make the account an administrative one, but the changes won't stick. I also tried to make another admin account thru various methods, all of them were denied.

I attempted to activate the hidden Admin account via the cmd window, access was denied.

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I've had this problem for 3 days now, and I'm frustrated beyond belief. Whenever I go to shut down my computer, I'm always stuck in "shutting down" or "restarting" with the circle loading animation playing below it. I'd leave it on throughout the whole day, and the computer would just never turn off, forcing me to hold the power button every time.

I need some solutions, because I've already tried a lot of things

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I was having trouble updating zonealarm firewall, the the laptop froze and I tried ending the program on the task bar, but it was no use, so I switched the laptop off manually, after that every time I try to login it just stays on the loading personal settings?

I can't enter safe mode because when I press F8 nothing happens.

please you got to help me

Answer:Windows stays on "loading personal settings" screen

Windows XP or Vista?

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Hello Sevenforums

Notebook: HP ProBook 4730s

OS: Windows 7 (x64 bit)

Did not buy from hp, bought from a guy.

Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.

The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.

I read many solutions but none of them seemed to work

Such as:

-Removing the battery and the AC adapter and then press power button for 40 seconds.

-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)

I can only access the ESC which is the bios and these stuff.

If anyone can help, i would be grateful because ill probably pay $200 and up.

Im extremely sure that this problem happened because of AVG free antivirus that i installed, i installed the antivirus about 1 week ago, and i never restarted the pc until then, only putting it into sleep mode. But this time it got restarted with some strange things happening when it was restarting, and it mentioned some of the AVG files deleting stuff
I dont know im really in need of help!!

Answer:Stuck at black screen after "Windows is loading files"

Hello and welcome Majd have a read throughtis and see if there are any thngs you can use . Troubleshooting Windows 7 Failure to Boot

If you can get into safe mode at all get rid of the AVG - it is crap.

Did this bloke give you any recovery media ?? and usually factory installed machines have factory restore partitions so can you let us know exactly what model this machine is please - I know you have quoted a number but have good look underneath and look for yourself before we go any further .

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I have a no-activation volume license version of XP Pro. My friend used this exact CD (burned from an ISO) to upgrade one of his computers from winME to XP. I have gone through hell with it. Long story short, the installation goes fine, and when its all done, on the first boot, I see the black "Loading Windows XP" screen that usually appears for a very short time. The progress bar moves about halfway across (actually not a bar, its just 3 blue blobs, but it works the same way), the 3 lights on my keyboard (numlock, capslock, scrollock) flash, and it hangs. I can then turn numlock on and off, but not capslock or scrollock. Ctrl-alt-delete doesn't work. I can boot into safe mode. I have tried reinstalling it, even gone to the point of reformatting my drive. Still no go. I KNOW that XP will work on this machine, as I ran a beta of it hitch-free for 15 days (until I had to activate. My machine is more than powerful enough. Any help would be appreciated. Thanks!

Answer:XP Boot Hang... at black screen "Loading Windows XP"

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I just installed a new motherboard into my compaq preserio and when the computer starts up I am greeted with a black screen that says "loading operating system...". When I plug the original motherboard in I am greeted with a black screen, nothing happens after that. I have already installed the new motherboard's drivers but thats was when it crashed. I ran a diagnostic on it and it gave me error BIOHD 3, which I believe means that the drivers couldnt be found. So I am stuck at a stand still until I can find a fix.

Answer:Stuck at black screen that says "loading operating system"

Usually, after a motherboard change, a Clean Install Windows 7 is needed .

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I've had this problem for 3 days now, and I'm frustrated beyond belief. Whenever I go to shut down my computer, I'm always stuck in "shutting down" or "restarting" with the circle loading animation playing below it. I'd leave it on throughout the whole day, and the computer would just never turn off, forcing me to hold the power button every time.

I need some solutions, because I've already tried a lot of things

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Relevance 83.64%

I was having trouble starting my computer like many other people it seems - it would hang just after the "starting windows" screen appeared. I had a completely black/blank screen, no mouse pointer , nothing. The only way to overcome the issue was by powering down and restarting windows which always seemed to get it running, but very frustrating none the less.
I tried several fixes from this forum without success. Thinking about it though, I realised that my problem only began after I had reinstalled windows (which I had done several times because of faulty memory - everytime I got the same startup problem ). I know that advice from this forum frequently referred to ensuring all drivers were up to date so I checked mine via Device Manager. All showed that they were the latest drivers according to Windows Update. However, I decided to manually reinstall the motherboard drivers from the ASUS website (I had already done so for the chipset) , namely the SATA and LAN drivers. To my delight this seems to have returned my computer to its correct working state with no startup issues.
Just thought I would post this info in case it is of use to anyone trying to overcome a similar problem.

Answer:Solved black screen after "loading windows" screen

Hi ColWar,

Thanks for posting your solution! Hopefully this will be of use to someone else. I will flag this thread to be marked 'Solved'.


Windows Outreach Team

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Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

Answer:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

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Howdy! I'm happy to have found this outstanding community. I have a very superficial question, but I would love it if I could find a solution.

I'm trying to customize my netbook's startup; it uses XP sp3. I've already changed to boot screen (with the progress bar). I also changed the background displayed at the login/welcome screen.

I was all happy, thinking that I had completely changed everything, but when I restarted, there is still an ugly blue "loading your personal settings" screen that comes up after the welcome screen.

Does anyone know how to change the appearance of this screen or the registry values associated with it? I deeply appreciate your time.


Answer:Customizing the "loading your personal settings" screen

" was to click on the Change the way users log on or off link and uncheck the Use the Welcome Screen option."


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My laptop is able to boot up normally. But when I want to log in to my account, it stucks at "Loading your personal settings" screen. I waited for quite sometime but it is still stuck there and my profile is not uploaded. I tried many times. But discovered I am able to log in to administrator account and use it without problems. I had even done a system restore but it does not solve the problem. It was working fine till now. I had this problem before and had to reformat it. But I do not want to. Is there any way to solve this problem? Please help. I really need to access to this account.

Answer:Screen stucks at "Loading your personal settings". HELP please!!!

If you can log in to the administrator account then you should be able to resolve this.Log in as the admin, then openC:\Documents and Settings\your.usernameSelect Tools > Folder Options > View Select "Show hidden files and folders"This folder contains all the information relating to your account. For the time being, you can access files this way.To resolve the problem, I would try renaming the folders in C:\Documents and Settings\your.username one at a time. Then log off, and try logging on Rename "Application Data" to "Application Data Old"Log off administratorLog on as your.usernameIf this failsLog on as administratorRename "C:\Documents and Settings\your.username\application data old" back to C:\Documents and Settings\your.username\application dataRepeat this process for each folder.

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I dont know whats wrong with my computer or its just the game. I have just re-formatted my computer, Is that whats creating these problems. Before i re-installed the games wher working fine. When i go into Vice city After wacthing the movies at the start of the game the sceen goes blank. Now its like my computer freezes. Non of the commands work (C+ALT+DEL, ALT+DEL, WINDOWS+TAB, ALT+F4) But my screens just goes blank.

Can any one help me. It would be really appresheated.

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Hey all,
On my comp when I turned it on it just sits there loading with its little flag waving and nothing, after about 10 min the comp will restart. I tried to do a recover with chkdsk and such,but to no avail, any other suggestions?

Thank You,

Some added info, I was recovering files with knoppix and it randomly started rebooting if that helps any.

Answer:Wont go pass "Windows Xp loading screen"

Have you try using the Repair Option on Window XP CD and see if it can solve the problem.

1 more replies
Relevance 83.23%

Trying to fix my friend's laptop. She claims she was watching a youtube video and all of th sudden the computer started acting up and so she rebooted the computer and now it won't boot past the xp logon scren. Comes up with the error: "data execution prevention; userini logon application" with the only option of close message. windows does not contiue to boot and just sits there. I have tried to boot into safe mode but it only gives the option of booting into normal xp media center. tried last known good config and same results. any ideas?

acer aspire 3050-1594
AMD Sempron 3400+
xp media center

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Relevance 82.82%

when I asked a question... C said, "sorry the internet and I are not speaking right now"? What's problem?

Answer:why did Cortada say, "sorry the internet and I are not speaking right now"?

Data is probably why. How is your data connection?

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Relevance 82.82%

I have a laptop and a desktop computer both running Win2000 with most current SP ... 4? They are networked together so that I can access the same DSL & printer and back up files to each other, etc.

It worked fine. I'm a hack when it comes to this stuff, I had a little help from friends and it worked fine. Can I duplicate what I did? Probably not. Thus my dilemma. They have quit communicating unless I jump through hoops. The only way I can make them communicate is if I go to System Properties, Device Manager, Network Adapters, right click on the Intel(R) PRO/100 Network connection, left click "disable" let it do its thing, then right click the connection again, left click "enable" and close. Then I go to My Network Places, click on the desktop computer icon, enter the administrator password and it works.

I have to do this every time the computer restarts. Odd thing is I have full DSL capabilities if I don't do this ... I just can't access the desktop computer where the printer is. I get a "Workgroup not available" error.

Any ideas?

Thanks in advance!


Answer:Network computers not "speaking?"

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Relevance 82.82%

Hello there, when the desktop loads up, I get this strange message:

"Open With:

Choose the program you want to use to open this file:

File: Media"

Does anyone have any ideas why?

I have a screenshot of the programs which run at startup:

I have a HiJackThis log if it helps:


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 08:28:24, on 29/05/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Logitech\SetPointP\SetPoint.exe
C:\Program Files\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\Acronis\OnlineBackupStandalone\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Users\Media Centre\AppData\Local\Google\Update\\GoogleCrashHandler.exe
C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Mozilla Firefox\plugin-containe... Read more

Answer:Windows 7 32 bit, when loading "Open With: ?" "File: Media" comes up

There must be an error with one of the startup settings.
Please use Autoruns by Sysinternals/Microsoft to see more info about Programs loading with your system.
Pay attention to Logon tab.

Looks like for some reason it is trying to load a folder as a file. "Media" is a part of a folder path.
Try to uncheck all values,where Media is a part of the path.

Also, please check for viruses with Kaspersky Virus Removal Tool Download
or Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer

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"Appcrash", and "General Fault" when loading various warez. I have been getting these often. Some adobe software. Older games like Diablo II. The list goes on and on, I just don't remember which software.

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So I was playing games on my computer, and one of my applications wasn't working so I decided, let me restart my computer, and when I did, I typed in my password and everything and it just sat there saying "welcome" until I had enough. I looked on this site and tried everything I could understand, but still it mocks me. I restored my computer with the windows 7 disc (to three days ago). I unplugged it and took out the battery in the motherboard and all that. I looked through the BIOS settings and can't seem to get it. I'll take any advice you can offer. Thanks.

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I have W7 Home Premium and my PC started acting strange this morning.

It would not get past the Windows "welcome" screen after I entered my password.

I had to power off using the power button and after a few attempts it got past the "welcome" screen.

But after a restart the same problems occur.

This is my only PC so would like to get this fixed if I can.

I have not added any software recently, only windows updates.

The last piece of hardware installed were game joysticks which I plug in and out as required.

And a USB powered hub which again has nothing plugged in at the moment.

Any help appreciated.



Answer:W7 Not Getting Past "Welcome" Screen

You could try a System Restore at boot. See OPTION TWO in this Tutorial - This can be handy if you cannot startup Windows 7:

System Restore

Read the Information, Note and Warning texts so you know how this works.

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Hi guys,

Here we go:

I just did a clean install of Windows 7 Pro 64 bit (upgrade) on my 2nd PC. During installation, a few times windows booted into "windows did not start correctly". This was worrisome, but I just chose "Start windows normally" and installation finished successfully.

Current problem:
Now, after logging in, after the "Welcome" screen comes up for ~5 seconds, my monitor turns black and my pc reboots.
Update: sometimes it does not automatically reboot following the screen blackout.

The blacking out of the monitor leads me to believe it's the video card (7600GS), but I've read people have successfully used this card, and down to 5200, without even having to install drivers.

What I've tried:
Safe mode: works
Enable low-resolution video (normal mode): worked on my older monitor (viewsonic va903b, VGA), not my newer (samsung 971p, DVI)
The following did not work:
Booting as Last good configuration
Installed latest drivers for my video card
Change Window's "visual settings" to "optimize for performance"
Go from dual-monitor to single monitor
Reinstalling Windows

ASRock K8Upgrade-1689 Motherboard
AMD Athlon 64 3400+
2GB DDR333
GeForce 7600GS 128MB
Any insights? What could I do to further analyze the problem?

Thanks a lot in advance.

Answer:Windows reboots after loading "Welcome" screen

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I recently put together a computer myself (AMD Athlon X2 6000+, XFX 8600 GT XXX, 2 gigs of corsair XMS2 ram @ 800mhz, 500 gig seagate barracuda hard drive, Sound Blaster audigy 2 ZS sound card, and an asus M2N-SLI Deluxe mobo with a 500 watt PSU) and after about a week of normal operation, I seem to have encountered a problem nether my father or I can seem to resolve.

Basically what happens is I power up the computer, everything runs normally. After it finishes with the screen with the XP logo and loading bar, my monitor sort of flashes (it constantly stays black, but sort of powers down and powers back up) one or two times, and then the LED on the monitor glows amber instead of green, and my monitor just displays "No Signal".

Now this is what I have tried so far. I have uninstalled/reinstalled the video card drivers. The interesting thing is after i uninstall them in safe mode, it boots up normally, and almost the second the drivers for the video card finish installing (this is just normally, not in safe mode), the screen goes black, and then displays "No Signal". I have tried moving the card to my other PCI-ExpressX16 slot after uninstalling, and tried reinstalling the drivers while it is there, but the same thing happens.

I do not understand how this problem came about, as the computer was working perfectly until i tried booting it up one day, which is when the problem started. I havent had any blue screens or errors of any sort, the only pr... Read more

Answer:XP Showing "No Signal" after loading screen

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I have a Lenovo T410 laptop, in which I have formatted my hard drive completely including all default drives. Now I have a single partition, when I try to restore the windows 7 with the recovery DVDs which I have created when my laptop was working correctly. But it will boot with that DVD but stops at the screen "Loading Windows". Is there any settings I need to change before installing windows 7 to the bios or something. I tried with the other Windows 7 DVD from Microsoft MSDN, even though i am not successful.

Actually after deleted all the drives I have installed Windows XP and it was successful and when I try to install Windows 7 it is not going through. Please anyone suggest me any tips on how to install Windows 7 on my hard drive. Are there any other settings I need to change?

Answer:stops at the screen "Loading Windows"

Hi vrsh, Welcome to Seven forums.

You can follow this tutorial for installing Win 7 and XP on your system. Dual Boot Installation with Windows 7 and XP

Regarding the loading screen issue, this might be due to some faulty drivers. Follow the tutorial and keep all the drivers up to date.

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[This post updated]

Hi guys,

Current problem:
After the "Welcome" screen comes up for ~5 seconds, my monitor turns black. It is still receiving a signal. Sometimes, it reboots after a while.
Windows 7 does not seem to recognize my monitors (see 'background' below for more)

I believe the problem is between Windows and my monitors/their drivers

1) Normal boot, I always get the above problem
2) Booting in 'low resolution mode', I do NOT get this problem IF the nvidia drivers are NOT installed. otherwise same problem
3) Safe mode, I never have this problem

I had the same problem in XP, and it was fixed after I installed my monitor's drivers.
I cannot install the drivers in 7.
There is no 'Monitors' in Device Manager, let alone any 'Generic PnP Monitor'.
Windows Update does find the 971p (one of my monitors) drivers, but they do not work. But this seems to suggest 7 at least somehow recognizes my monitor.
971p is listed as supported on MS' site ("64 bit supported, no action needed")

Windows 7 Pro 64 bit
ASRock K8Upgrade-1689 Motherboard
AMD Athlon 64 3400+
2GB DDR333
GeForce 7600GS 128MB

Samsung Syncmaster 971p (DVI)
Viewsonic VA903b (VGA)
(Only have one plugged in at a time)

Thanks a lot in advance.

Answer:Windows reboots after loading "Welcome" screen

Mine did this back in the XP days mate, I just reformatted the PC and everything was fine

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Ok, y'all. I've been working with Cookiegal in the XP area for the past zillion weeks, and I think I have my computer running better. Then when I downloaded and installed ZoneAlarm and had to reboot, for the first time ever this loading screen situation happened to me. This thread was started by richy0081 in that other forum and Cookiegal suggested we come here to seek help with this problem.

I had to actually unplug my computer to try to correct this problem, now I'm scared to turn off my computer. The situation that Cookie and i had been working on was that it took anywhere from 37-40 minutes for my computer to reboot. That's solved, I'd hope, but when this black screen window xp logon froze, well ::::sigh:::::

Can anyone help me and Richy with this?
Originally Posted by richy0081
My XP has recently started freezing after the xp loading screen.

I have to restart several times for it to work properly. I've tried to fix it with registry scanners etc, but no joy, can someone help please?

Oooooh !!! I have to send Cookiegal here because I just had a problem with this myself. She and I have been working over the last several weeks to figure out what's going on with my computer. I just installed ZoneAlarm and when I went to restart my computer, the screen stopped right at your exact situation too. First time that has ever happened. Let me ask her about this.

Answer:Solved: XP freezing on the "loading screen"

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It heats up the phone, killing the battery. What the **** is causing it to do this this? No apps run in the background, location and all other settings are on off mode. It happens randomly throughout the day, for a week now. If I'm not constantly checking the phone to make sure it's not over hearing, it will most likely fry. Just got this phone 2 months ago, moved from Android. I wanted to support Windows, but regret this decision. And this phone.

Answer:1520 screen keeps getting stuck on "loading"

Are you sure that your SIM is good?
Posted via the Windows Central App for Android

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Hello all.. :-)
Trying to install windows 7 on a different partition to multi-boot with windows xp sp3.
Downloaded the "7600.16385.090713-1255_x86fre_client_en-us_Retail_Ultimate-GRMCULFRER_EN_DVD.iso" file and burned a DVD.
Booted from the disc and all went well with the "press any key to boot from CD or DVD" / "setup is copying files"..
Post this screen, the windows logo appeared and it took about 3 minutes for the screen where you choose your language,etc to appear.
Then comes trouble The screen remained idle for about another 3 minutes before the "Setup is loading" appeared and it stops here forever.... pls help!

Note: I tried installing from my pen drive as well..., but the same exact result..

The information requested as below:

Current Operating System, pre-install ? Do you have a single OS on your computer, are you planning on multi-booting with this installation? - Yes
? Are you multi-booting now? - NoCurrent Hardware ? How many internal hard drives (HD) are connected to your system? - One? Are they IDE or SATA? _ SATA? How many DVD drives are connected to your system? - One? Are they IDE or SATA Drives? - IDE? Any external HDs used? - No? Are they connected by USB or eSATA? - NA? Check Disk Management for any HDs listed with a yellow triangle and explanation point? - Checked and none found.? Is this a New Clean HD? - No? Have you pre-formatted the HD? - Yes, the partition im trying to install Windows 7 on is an empty 100... Read more

Answer:Stuck at "Setup is loading" screen.. :-(

Anybody any suggestions? I have seen a couple of threads with the same problem but no solution has been mentioned there as well

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i get no display but a black screen after the Windows XP Loading Screen where the blue bar runs across the screen...after just goes it loads but no screen after still runs....before all this happened...Asus Video Card Doctor for my 9600xt said there was an error with my video card and that i need to replace the fan...but then like 1 sec goes "Your VGA card is OK!"...i just noticed this today....i didn't overclock at all either...just default settings....i shut down my computer so that i could check if the fan was out of place or something......its seated like usual...i turn on the computer and i see the fan is spinning like usual also....i just touched the middle of the fan to see if it was hott...and it was really boots up...i get the screen where it asks you if you want to start in safe mode or last configuration or start normally because it says it detected a hardware failure or something...i chose start up normally...goes to windows xp loading screen..then goes to blank artifacts or anything...only if you count 2 white dots at the left hand screen..then it just hangs at that screen...if i chose Safe works...but im unable to do anything like normal windows out of ideas of what to do..and RMA is last part of my idea...any other solution to my problem?...thanks in advance

Answer:No Display after "Windows XP Loading Screen"

Sounds like a corrupt or incorrect monitor driver.

Boot into safe mode, change it to super vga or some such, restart, if that fails just try a few differant combinations. You may want to temporarily disable your video card soft ware, such as vpu recover and any 3rd party video utilities. Also may wanna disable power saving and auto monitor detect.

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Help! This is so weird. My computer was frozen so I tried to restart it. I was re-booting it, but the "Starting Windows" screen was taking a really long time. I tried restarting it several times, it did nothing. I tried running the second option it gave me when i restarted, which was something like "run system restore" but that did the same, on a different loading screen. I have a HP Pavillion DV7, and it came with a "Quick Links" screen, before the startup, where I can access an internet browser, mail, calendar and skype. I am using that right now, so I don't understand why I can't go to my regular windows screen? I'm really confused, I tried pressing the delete button and f10 right when I started my screen, but it would be a black screen then my computer would shut down.... My warranty ran out last month, please help?

Answer:Can't boot up windows past the "starting windows" screen, can't run system restore

Re: Can't boot up windows past the "starting windows" screen, can't run system restor

Tap F8 while booting and see if you can get to safe mode. If you can, try a recovery from there. You also want to backup if you get there. Sounds like a failing hard drive as a first quick guess so scan your drive for errors.

Windows Explorer, right click drive C, check for errors.

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i installed the game (Closed Beta MMORPG).

The first time i start this game, the launcher patches the game. When i start it after patching my screens stays black and the sound freezes. After some seconds my computer reboots.

After rebooting i got the message about "BSOD 0x116".
When i try to start it again sometimes i got the same error again and again. Sometimes i cannot start the game after this, cuz my *.ini-files in the game folder are blank.

I already asked in the forums of the game and the support of the company.

Someone in the forums told me to do a scan and post it here.
Maybe you can help me.
Its the only game, where this happens.

Windows 7 Ultimate x64
Intel Core i7 920
Msi Nvidia GTX 580 TwinFrozr (driver at 314.22 / 320.00 beta)


Answer:(invisible-) BSOD starting "Dragon's Prophet"

A stop 0x116 is a display/graphics related BSOD. It may be caused by a number of things.

You are slightly overclocked.

CPUID: "Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz"
MaxSpeed: 2670
CurrentSpeed: 2698
As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Dismantle the PC. Clean the inside carefully. Specially the fan grills and air vents. When Re-seating, dont forget to apply thermal paste.

The BIOS is kinda old.

BiosVersion = F13j
BiosReleaseDate = 08/02/2010
If possible, update it from GIGABYTE - Motherboard - Socket 1366 - GA-EX58-UD5 (rev. 1.0). Take the version F13, dated 2012/01/11

Let us know the results.

* *
* Bugcheck Analys... Read more

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Hi, all,

I am posting this for my daughter, who is having problems with launching one of her new games. Here is her description of the problem:

I ordered and received Dragon Age II from an international company(at the time, I selected US Shippers from Amazon, so I'm not sure how this company came up). When I received the disk and box and everything, I found that I'd been given a UK version, which only had a 4 section installation code; my computer and the disk called for a 5 section code. I emailed the seller, managed to get a good installation code, and successfully installed the game. Then, when I attempted to launch the game, I received a prompt from SecuROM, asking to perform a release date check. This is where I am now stuck; each time I attempt to run the release date check, it either doesn't make any progress, or only gets to about 40%, and then I receive a popup saying that there has been an error checking the release date. There is no error message, no code(like a webpage will display error 404 or whatever), and the seller has been no help whatsoever. I have combed the SecuROM site, and have emailed them(haven't heard back yet), but have found nothing pertaining to my problem. A Google search showed that a lot of other people had problems with SecuROM and EA games before; this game was released in 2011, and I only recently got it because I got into the DA franchise last year when Inquisition was released and loved it and wanted to p... Read more

Answer:Problem with Dragon Age II "check release date"

I don't know much about Games but did she try what's in post no. 2 in the following thread?

BTW I wouldn't recommend changing the date on the computer which is suggested further down.

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Hi, i was simply surfing through ESPN and youtube when I realized that my Laptop (Gateway NV79) was running quite slowly and then after a while it completely froze. I couldn't do anything, nothing i did would work . So unfourtunantly i had to hard shutdown it.
And here's what happened after i rebooted it, It comes up with two options
1. Start Startup Repair(Recommended)
2. Start Windows Normally

-I go to "Start windows Normally" and it goes to boot up normally, but then after the Windows 7 logo appears it just stays there and nothing happens
-I go Launch Startup Repair and it says loading files, but then it goes to a black screen with the logo Micosoft Corporation and nothing happens

-I tried F8 advanced boot but it doesnt do anything
-I tried safe mode with networking, it says loading files and please waitt but even after 10 mins it just stays the same
-I dont have win 7 CD
Please assist me if you can I am in dire need.

Answer:My computer wont get past the windows 7 "starting windows" screen

I think I would run memory and hard drive diagnostics. Maybe included in your BIOS (Setup) or Recovery partition or set of Recovery DVDs tools. Memtest86+ is a popular test. The hard drive manufacturer usually has the best diagnostics for it.

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Ok! My friend told me her mouse(ps/2) was not working all the time so I advised her to buy another mouse. However, she didn't advise me unitl later that it has also started smoking before it went out completely. She purchased a new mouse(usb of course) and windows kept telling her mouse was not detected, even though there was a usb mouse installed in the computer. The computer was still working though.

So I went to her house to check on the error message. I went to check set up and found the option for "PS/2 Mouse" set to auto detect-which is what it should have been set to, right? Well, I placed the "USB Mouse" in a different usb slot and windows kept restarting. I put it back into the slot she had it in and the same thing (windows kept restarting). I selected last known good configuration, safe mode, and start windows normally and they all kept restarting the computer. I then gave her another ps/2 mouse I had laying around the house, with other computer parts. I put it into one of my systems with Win XP Home, before taking it to her and it worked just fine. Not in her system though, it still kept restarting.

Finally, I removed the hdd and took it to my house to recover her information on it. After which, I took it back, reinstalled it and inserted my Win XP Home installation CD to repair her copy of windows. I was unsuccessful because it kept asking for the administrators password and I am the administrator, but it would not accept my... Read more

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Relevance 81.18%

My Girlies dad is running an XP machine. All was going well but now it has stopped booting into XP (he hasn't added/removed/changed anything). It does the XP is loading splash screen, then the screen goes black & all we see it the mouse cursor. We can move that around the black screen but can't left/right click, use any window keys on the keyboard or anything.

I'm no that used to XP & failed terribly getting to start in safe mode as I was hoping to lower the screen resolution. He was never given an original XP disk & has no start up floppy either.

Can anyone shed some light? I'm going to use a floppy based Anti-virus tomorrow but as I cant access the Net from his I'd like to take some alternatives with me.



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In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?

Answer:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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This problem started a few days ago when i noticed my computer which is only a little under a year old started to run very slowly. Before i start with the problem i should say that I'm certainly no computer expert but I've dabbled in programming and maintenance a couple of times. Not quite my forte. Anyway I started to get these notifications from Norton that something called "Comodo Dragon" was using a very high amount of CPU (I don't know what this means but I know it isn't good) and i know for a fact that i never willingly downloaded anything like this. When i look at the detailed report, it brings up information about the file "windows defender" and a lot of information about this file is unavailable. I will copy the report to the clipboard and paste it at the bottom of this post. I'm not sure if this is a legitimate file or not and if it isn't i need to know how to stop it from slowing down my computer so much. I'm not sure what further information needs to be provided but let me know and I'll answer any questions. Thank you in advance!Full Path: c:\users\will\appdata\roaming\win defense\windows defender.exe________________________________________________________Developers Not AvailableVersion 4/26/2013 at 11:15:39 PMLast Used 5/5/2013 at 9:30:38 AMStartup Item No________________________________________________________UnknownThis program crash history is not known.____________________________F... Read more

Answer:"High CPU usage by Comodo Dragon"

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer. 1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. If you don't know or understand something, please don't hesitate to ask.4. Please DO NOT run any other tools or scans while I am helping you.5. It is important that you reply to this thread. Do not start a new topic.6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.7. Absence of symptoms does not mean that everything is clear.If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line. *************************************************************************Please download AdwCleaner by Xplode onto your Desktop.Double click on AdwCleaner.exe to run the tool.Click on Search.A l... Read more

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My Problem

When i try and play Dragon Age Origins before i can even get into the game part (about 5 min) my screen goes black and i get a "no signal" message on my monitor and i have to reboot, the strange thing is i can still hear the sound for the game while my screen is black.

This problem did happen a few times in assassins creed but it was only on some of the load screens never in the actual game play.

If anyone could tell me what might be happening it would be much aprecatiated

My computer specs are

3.0 Intel duel core
ATI 4850 (overclocked with aftermarket cooler)
4GB DDR 2 ram (3.5 recognised by OS)
Win XP 32

Other Notes
-I can play other high end games on full settings for hours with no issues EG COD4, COD5, DOW2, War hammer online, Borderlands ect.

-My GPU has an awesome cooler on it and under stress tests never goes over 65C (with standard it runs at like 70C alot of the time) so i dont see this as much of an issue

-I Have all settings on "use aplication settings" and catalyst AI disabled.

-My GPU is overclocked using auto tune in catalyst control center and its all safe.

-My CPU is getting to about 65C (always under 70C)


Answer:ATI 4850 Dragon Age "No Signal Crash"

No signal usually means wrong resolution or refresh rate. So I would look at your video card. Perhaps new drivers, change refresh rate/lower resolution, maybe put the video card back to normal speed.

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Relevance 80.77%

I got this error message and was confused about it because the account I normally use is an "administrator" and the program has always run before.

It seemed to start after I upgraded to Windows 8.1 but I can't be sure of that.

After trying several things mentioned in other posts I realized I was running Skype. I thought to myself "I'll bet Skype uses the microphone so maybe there's some conflict." So I shut down Skype and NaturallySpeaking came up normally. Note that:

1 - You have to "Quit" Skype to get it to shut down, just "closing" it still leaves it running.

2 - If you don't have Skype it's possible some other program "has" the microphone and/or speakers under its control and NaturallySpeaking may not like that. A reboot might help to get rid of that.

3 - If it starts automatically at startup (they make that the default) then rebooting will appear not to solve the problem because Skype is still running.

4 - It is actually "bad form" to run as Administrator all the time if you are not actually an IT Administrator type person and even then "good ones" won't do so.

I hope this helps.

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Relevance 80.36%

I read all the responses to the exact question as mine as well as similar questions, none are applicable, as not even Safe Mode will load past black screen with "Safe Mode" in each corner, and at the top "Microsoft (R) Windows (R) (Build 7601:Service
Pack 1)". Thankfully, i had just recently backed up most of my files!  I want to get it working so I can wipe it clean and get rid of it. Please help, thanks!

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Hey yesterday I got some sort of spyware or bug and my computer started acting funny so I turned it off and upon turning it back on I couldn't get it to boot. I've tried all the safe modes, tried booting from the windows 7 dvd to repair or reinstall the os but it won't make it past the starting windows screen. I suspect that the master boot files have been removed or corrupted by the virus (which was called "guo" in my task manager). So I'm stumped. Any help would be greatly appreciated.

Answer:windows 7 won't boot past "starting windows" screen

You should post this information in the System Security forum.

Start a new thread and someone will help you.

Edit: it's moved.

Definitely agree with Borg and Golden, AV Rescue Disk is the best place to start.

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I'm using a dell inspiron 1440 laptop, recently replaced my internal hard drive with a new solid state drive. It was working fine until today when I tried to boot my laptop up, and it gave me a BSOD before reaching the "Starting Windows" screen. Subsequent attempts at selecting the Startup repair and start windows normally options only gave me "failed to repair", and the windows logo getting stuck respectively. Safe mode cannot be started. However, when I tried to launch startup repair from my win 7 installation disk, I found that my HDD is not detected by my laptop. Subsequently, my laptop has also told me to reseat my hard drive. I reseated it a few times, but it did not solve the problem. Diagnostics ran on my laptop did not identify any problems. Any help will be greatly appreciated.

Answer:Windows 7 unable to get past "Starting Windows" screen

Have a look at this tutorial:

Troubleshooting Windows 7 Failure to Boot

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Relevance 79.95%

It starts booting with the "Dell" logo screen, the progress bar reaches 3/4 of the way, then starts over. There is the F2 Setup and F12 Boot menu options, but it reboots because it doesn't give time for those options to open. Any ideas?

Answer:My Dell Inspiron 5160 will not go past the "Dell" Screen

What led up to this (new hw, sw, virus, error, etc)?

5 more replies
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problem: windows will not boot past the "starting windows" screen. The processor gets really hot as if its trying to do something but it never makes it to the desktop.

When I launch startup repair, the automatic startup repair tool always fails to fix the problem (surprise)
When I view the problem details, I get this:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 1: 6.1.7600.16385
Problem Signature 2: 6.1.7600.16385
Problem Signature 3: unknown
Problem Signature 4: 55
Problem Signature 5: AutoFailover
Problem Signature 6: 1
Problem Signature 7: NoRootCause
OS Version: 6.1.7600.
Locale ID: 1033

My computer: Compaq Presario Cq62-238DX Notebook
Windows Home Premium

Ran chkdsk, no problems
tried a clean boot (no startup programs), did not get past windows startup screen
it boots into safe mode just fine, but I don't know what to do from there
tried repairing the boot sector. That didn't work.

Not sure where to take it at this point. Please help.

Answer:windows will not boot past the "starting windows" screen.

Did you try the Windows 7 DVD. It has a repair option too. (I'm not sure which repair you are referring to).

In my experience the repair option in the Windows 7 DVD fixes pretty much everything. If you have tried this and the problem still persists, I'm afraid that this could be a hardware problem. See if you can take it to the service center.

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Relevance 79.95%

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".

Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":

The second picture is of the properties window of the first .mp3 in the list above:

I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:

Also, the properties window correctly shows the duration also:

I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

Answer:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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Relevance 79.13%

I'm trying to fix my brother's computer after he opened a trojan attached to an email. The email was the one saying your credit card had been charged for airline tickets.

The computer is a Dell Dimension 3100 running Windows XP SP2.

The first problem is that after normal login there is a blue screen with a yellow window in the window with the message

"Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer."

There are no icons visible. The only action I can perform is CTL-ALT-DEL to bring up the Windows Task Manager. I told my brother to start in Safe Mode from which he scanned the computer using AVG Free Edition which was installed before the infection. This did not fix the problem.

Starting Safe Mode I now get a black screen with Safe Mode in the corners and the operating system name at top. The blue login screen then comes up with Administrator and my brothers account. I click on Administrator and I get the same black screen as before with Safe Mode in the corners and the writing at top. My brothers account does the same. There are no icons or Start button visible.

Again, the only program I can bring up is the Windows Task Manager. Using that, I managed to install and run SmitfraudFix which was given as a solution to "Spyware detected" screen. After rebooting this did not fix the problem. I also installed SpyHunter 3.5.11 which found Zlob.Trojan, Rogue.AntivirusXP 2008 plus some other ... Read more

Answer:Safe Mode "Black Screen" and "Spyware detected" screen

Anyone want to answer this?

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