Computer Support Forum

USB Headset stopped working

Question: USB Headset stopped working

Hi guys,

I have a USB Headset that I have used several times in the past but now I find I cannot hear anything. Volumes OK, indicator light is on etc.
Hears what is my Device Manager re. Sound, Video and Game controllers:-
- Audio Codecs,
- AVerMedia H788 PCIe Hybrid Analog/ATSC,
- Legacy Audio Drivers,
- Legacy Video Capture Devices,
- Media Control Devices,
- Realtek High Definition Audio,
- USB Audio,
- Video Codecs.

Double clicking each of the above reports that each is 'working properly.'
There are no warning or other icons associated with any of the above.

I have a volume control at the right-hand end of the task bar which, it indicates is related to Realtek HD Audio Output. It is not muted and the volume is set mid-way.

I also have a Realtek HD Audio Manager icon on the same right-hand end; when I choose it, it displays an ASUS control panel for what looks like various sound programs. I do not use this.

What I am wondering is if there is a device conflict of some sort with any of the above devices. I suspect the AVerMedia and the Realtek are in conflict, but that's just this idiot's opinion.

Any ideas how I could get my headphones workjing again?

Could I disable / remove any of the above devices/drivers without limiting my audio or video enjoyment?


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Preferred Solution: USB Headset stopped working

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Answer: USB Headset stopped working

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I have a Speedlink Medusa 5.1 headset and Asus Xonar DS sound card and they've both been great ever since I bought them, but yesterday I turned on my PC and my microphone wasn't working. I tried it with Ventrilo and the windows sound recorder but neither of them picked up any sound.
In the windows input devices the microphone is still ticked and is "working" but obviously it is not. I have made sure it isn't muted and that is selected in the Xonar DS control panel and I've tried a system restore but still nothing.
I havn't changed any settings or installed any new hardware recently so that shouldn't be a problem. I've tried my headset in a different PC and it works fine, I've also plugged a different mic into my pc but it didn't work either.
I had to transport my pc in the back of my car a few days ago and I've got a feeling that some connection might have come lose during transport, but I wouldn't have a clue where to start when fixing it.
Any help would be appreciated,

OS: Windows vista home premium 32bit

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Hi guys, I know this is my first post so I'm sorry that it is to ask for help.

I own a set of Turtle Beach X11 headphones that I originally bought for use with my 360. However, I discovered I could use them for PC too so I now use them primarily for teamspeak and such. To start with I had no problem setting it up: Just plugged in the USB lead, mic lead into pink jack, audio into green jack and everything worked fine without the need for drivers or any set up.

Everything has worked fine for weeks but all of a sudden my microphone is no longer detected by my PC. The headset speakers work fine, I can hear other people but they cant hear me. The weird thing is I can hear myself speak through the speakers when i speak into the mic, so clearly it isnt a hardware issue but something else has changed by itself.

The only thing I did before the mic stopped working (Aside from use teamspeak like normal) was to install hamachi and to try and use the STEAM voice chat feature, out of curiosity. I first assumed that one of these had maybe interfered so I did a rollback but that didnt help.

I have tried all the basic stuff and am pretty sure my sound card drivers are up to date that I know of but any help would be very much appreciated.

P.S. I have an ASUS motherboard with a built in sound card. Here is a dxdiag just in case it helps:

I bought a cheap plug and play mic that just plugs into the mic jack to check if a new one would work. Unfortunately it doesnt, same... Read more

Answer:Headset mic suddenly stopped working

System Information
Time of this report: 1/19/2011, 15:53:24
Machine name:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100427-1636)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5000+, MMX, 3DNow (2 CPUs), ~2.8GHz
Memory: 2046MB RAM
Page File: 752MB used, 5205MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

DirectX Debug Levels
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices
Card name: NVIDIA GeForce 9600 GT
Manufacturer: NVIDIA
Chip type: GeForce 9600 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VE... Read more

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Well as the Threat implies my headset microphone just stopped working. I searched all over but couldn't find a solution thus far. First i thought something is wrong with the driver but the build in microphone works. People suggested to right click the sound button -> Recording Devices -> Microphone and then click the Configure button. I am however unable to do this because it doesn't let me hit the button its just grey.

Also if possible i would like to install Realtek audio driver but everytime it finishes installing and i reboot i end up with the vista driver >(

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Hello. I tried a lot of different things before registering here and asking for help. I have already dealt with Logitech's customer support, and finally after trying a few things that they sent to me, they said to contact either Microsoft or my computer's manufacturer for further assistance. I don't want to have to pay to fix this problem, so hopefully someone on here will know what to do.

I have a Logitech USB Headset, and it worked fine for about six months or so. It all of a sudden one day just stopped working, and I didn't change any system settings, or install or uninstall anything new. The only thing I did before I realized it stopped working was allow Windows XP to do it's updates. I even tried to uninstall the updates to fix the problem, and that did not work. While it is connected to the computer, it shows up under the Device Manager, but a yellow exclamation mark is next to it. When trying to update the driver, it goes through all the motions, and finally it says after trying:

"There was a problem installing this hardware: Logitech USB Headset. An error occured during the installation of this device. A service installation section in this INF is invalid."

I have tried connecting the headset to other USB ports, and it still does not work. I tried connecting it to another computer, and it works just fine. So it cannot be the actual product, but something within my computer.

If anyone has any ideas, please let me know, because I&... Read more

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Hello everyone,

I have a Fatal1ty Creative headset which i am very fund of, but today the mic stopped working for some reason. I didn't change any settings or anything like that. My PC (vista) knows that the mic is connected, and it stands as "working" (which it is clearly not). I have tried to use the mic on another pc, but it didn't work their either. If I go to control panel -> sound and think the microfon, the green bar doesn't go up if i speak. However, if i tap the microfon hard, i can get small spikes of green bars.

The sad thing is that this is the SECOND of these excact headset microfones that stopped working for me. I had another headset just like this many years back, which suddenly got the same problem. We thought it was the wiring, because it looked a bit damaged. But this headset is newer and it doesn't have any visible damage atleast.

I'm kinda desparate, i use this headset all the time for talking on skype, so it would be great if I didn't have to buy a new headset again.

Thanks in advance

Answer:Fatal1ty headset mic stopped working

Have you contacted Creative's customer support at this link?
Creative Fatal1ty Gaming Headset | Creative Labs Online Store

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I bought a headset microphone to use with Skype about a week ago and it was working perfectly. Everytime I plugged it in it asked me something about choosing line in or microphone. I always chose microphone and it worked fine. Last time I used it, the same box popped up and I checked the "do not show this message again" box. Unfortunately after that, the microphone stopped working. The headset part (speakers) still work, but the microphone doesn't. I even exchanged it in the store for a new one and it still isn't working. PLEASE HELP. This is really really important to me!

Answer:headset microphone stopped working...need help desperately!!


Have you checked Control Panel>Sound>Recording and made sure that the mic is selected and is identified as 'working'?


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I have a plantronics headset/mic
and it is wonderful. (it uses the jack).
Then I installed a lifecam 1000 USB... the mic seems to have over-written my headset mic.
I have tried everything to get the headset mic to work.

I have uninstalled the lifecam software still no luck.
Even in sound recorder I can't record anything.

I have a feeling that my comptuer is looking for the mic in the USB port.. and I don't know how to tell it to look for the jack.

Win xp sp2
onboard sound card (i know its the suxors) Using realtek drivers. (already updated and re-installed)

i've checked the mic in sound control and it should be activated.... but it's not.

Does anyone here have any ideas? and if you do.> thank you thank you thank you!


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This afternoon I left my computer on and everything was fine. I came to use it later and it had automatically restarted and was at the log in screen. The sound no longer works through my speakers. I plugged in my USB headset and the sound does work through them.


Windows XP SP3
Device Manager had a yellow ? for "other devices" then two sub devices like this:

(?) Other Devices
(?) SM Bus Controller
(?) High Definition Audio 65535


Windows XP SP3


Gigabyte P35 motherboard
C-Media HD Oxygen sound card


I googled the (?) missing High Definition Audio driver 65535 and found other people saying to go to your motherboards website and reinstall the latest drivers. I found three different drivers listed there and downloaded all three:

under 'audio'
"Realtek Function driver for Realtek Azalia audio chip"
"Microsoft UAA (Universal Audio Architecture) Bus driver"

under 'chipset'
"Intel INF installation"

I tried installing the "Intel INF installation" first. It was only a 1MB file but the installation progress just went from .. to ..... to .......... till it restarted and it didn't look like it was doing anything, so I alt+ctrl+del closed it. I then installed the Realtek Function driver and I think this is just for sound settings on the onboard sound, which isn't what I use since I have a separate sound card. I also rein... Read more

Answer:Speakers suddenly stopped working, usb headset still works

Oh and I also did a system restore and that didn't help either. I checked all of the connections with the speakers and they are all where they are supposed to be. When I turn the power from the speakers off and on I can hear the sound it makes, that low *thud* sound.

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Hi, I bought some phillips headset, and I plugged it into my asus n551jk, worked fine, no problems, then I started to fiddle with setting in the realtek HD audio manager, I changed the sample rate, and the headset stopped emitting sound, I changed it back to where it was(default) and it still doesn't work, I've been around this for 3 hours and I'm going insane, I've tried restarting, uninstalling drivers, etc, nothing works.

What can I do? Headset still works on my phone, so I know it works.

Answer:Headset stopped working after changing sample rate

Check the Advanced Settings. Mute speakers should be checked.

See this.

1 more replies
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Hi, first post

headset works fine for 7 seconds, then turns itself off over and over

I have a year old Logitech G930 USB wireless headset that just stopped working today. At around noon I went to an appointment and left the headset unplugged. I came home about an hour later to find the headset turned off. No surprise there, probably ran out of batteries as it was unplugged. I turn it on just to check, and to my surprise it worked. Seven seconds later, it beeped to notify me that it had turned off. No problem, I plugged it in and waited a few minutes, turned it on, and the same thing happened. Seven seconds, then off. Something to note, the seven seconds and working perfectly fine, there's no humming or buzzing or screeching noise.

When it was working normally, I could have it turned on while plugged in, so I tried it this way, and it still powered off after seven seconds. This has never happened before. I tried all of the normal things, rebooted my computer, switched to a different USB, and tried to use it on a different computer, all to no avail. The only things I am yet to try is updating/reinstalling my drivers, which I doubt is the problem seeing as it doesn't work on more than one computer, and installing the Logitech headset software, which I also doubt is the problem as I've had this headset for roughly a year and I haven't needed this. I'll keep you posted if I find a fix, I'm downloading the software as I type this - in the... Read more

Answer:Logitech G930 USB wireless headset stopped working

I finished installing both the drivers and the software, and it still powers off after seven seconds.

2 more replies
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Hello there everybody,

I usually don't post any new threads on forums, but at this point, I am getting desperate for help ; _ ;

My problem:
I guess a lot of people know the programm Skype.. well, my microphone worked fine with Skype! Other people were able to hear me very good. It all went very smooth.. for a few weeks at least...

I don't really know HOW I did it, but somehow, my mic stopped working from one to another day... I already checked if my mic wasn't just broken (occurs to me a lot >.>), but it wasn't, as it was still working on my sis' computer (WinXP too, also Skype).. I also noticed that all of my Bureau-Accessories were missing :S... Things like volume control, paint, and games like patience and pinball... Gone!

At this point, I thought about using the internet to find a solution... I also used TechSupportGuy forums, but nowhere was an answer to find... (well, maybe there is, but I didn't found it *yet)...

I hope i have described my issue well now, and I also hope, that there might be somebody out there, who knows how to fix this problem...
(P.S. I managed to recover my paint and my volume control, by putting the mspaint.exe and the sndvol32.exe back in my system32 folder)



Answer:Solved: [WinXP] Headset suddenly stopped working? Ö

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Recently purchased Yoga 3 Pro (Windows 8.1) from Lenovo website (2 months ago).The speaker has been working fine until yesterday. All of a sudden, the speaker stopped working, after I used the headset. Now, only headset works, and no sound can come out of the speaker. I've updated the speaker RealTek driver to a newer version 9/2014. It did not help. Does anyone have any idea on what might be the cause and how to fix it? Thanks!

Go to Solution.

Answer:Yoga 3 Pro: Speaker stopped working (headset jack ...

Is your headset still connected?
Right click on volume icon in the system tray (Bottom RIght) and select PlayBack devices.
Check that the laptop speakers are selected as Default device. (Tick Mark)

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Hello All. I'm new to the site, and after having been tasked to fix my girlfriends computer. I'm left scratching my head. I don't know what she or her son did to this machine but everything I have tried has not worked. So any help would be greatly appreciated.

Machine - Dell Inspriron INSP1440

OS - Vista 32-bit SP2

Issues -

Cannot start internet browsers outside of safe mode. Every time I have tried I get an APPCRASH Error.

IE - Internet Explorer has stopped working.

Problem Signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: iexplore.exe
Fault Module Version: 9.0.8112.16421
Fault Module Timestamp: 4d76255d
Exception Code: c0000096
Exception Offset: 000026d1
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Firefox - Firefox has Stopped Working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version:
Application Timestamp: 4fda6075
Fault Module Name: ... Read more

Answer:APPCRASH When starting IE and Firefox, DNS Client Has Stopped Working, and Host Process (Rundll32) has stopped working Errors.

Here is the DNS client has stopped working error

DNS Client has stopped working

Problem Signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_Dnscache
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: c0000005
Exception Offset: 000250fb
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: 7373
Additional Information 2: 38d9ec761cde35dc7ff9a3014cbc1e9a
Additional Information 3: 007a
Additional Information 4: f2126b35ab5de9a1c961e83e18b5e24b

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Sound does not go through headset. A headset is not working. 

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I have tried 2 different headsets using front ports of my computer. The headsets are detected by the computer and I can hear fine out of them, but no voice is detected. I have tried numerous tests and other small things, but nothing seems to work. The headsets are supposed to be working properly according to the system.

What do I do?

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I have 2 headsets both from different companies, one from Andrea the other from Altec Lansing. I have them plugged into the front ports of my tower. My computer detects them both and says that they are working. However, I can hear out of them, but I cannot say anything. It does not hear me at all. I've tried various testing procedures and it doesn't detect anything.

What do I do?

Answer:Headset detected, not working (2nd headset)

Hi Cdn, The Vista default setting under audio and microphone is rear line in. Right Click the speaker
icon in your task bar or system tray. Click on the Recording tab at the top. Make sure that Front Mic.
is enabled and has a green check mark next to it. Click Apply and Okay. Try it now.

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I bought a pretty decent laptop two weeks ago. Just tonight though the sound stopped working after I unplugged my headset. The headset sound still works perfect.

I read that the jack can sometimes get messed up after unplugging, so people have had success replugging until it works. I did this for 10 minutes straight with no success.

What other options do I have? A two week old laptop losing sound is pretty terrible luck.

Answer:Laptop sound stopped after unplugging headset

The most obvious reason for this is that the contacts inside the jack plug socket (female) are sticking in the closed position.
It could also be a defective socket.
If your PC is under warranty i suggest you take it back, if not it depends how good you are at soldering (it's not a big job) to replace the socket or let your local PC shop do it.

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Hello everyone. Today while I was looking through my speaker properties, I noticed I could change the Sample Rate (which I thought may give me better sound quality). However, after I changed it, the headphones I currently had plugged in stopped working. The speakers still work fine, and the headphones still work, and are recognized, they just don't produce any sound. I tried changing the sample rate back to the default 24bit 48000hz and restarting my computer but nothing seems to work. My problem is almost identical to this one: Headset stopped working after changing sample rate but I'm not sure where to find that option the second post refers to. Any help would be greatly appreciated. Thanks!

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Hello everyone. Today while I was looking through my speaker properties, I noticed I could change the Sample Rate (which I thought may give me better sound quality). However, after I changed it, the headphones I currently had plugged in stopped working. The speakers still work fine, and the headphones still work, and are recognized, they just don't produce any sound. I tried changing the sample rate back to the default 24bit 48000hz and restarting my computer but nothing seems to work. My problem is almost identical to this one: Headset stopped working after changing sample rate but I'm not sure where to find that option the second post refers to. Any help would be greatly appreciated. Thanks!

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Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_Microsoft? Windows? Operating System
Application Version: 6.2.9200.16384
Application Timestamp: 5010a298
Fault Module Name: setup.exe
Fault Module Version: 6.2.9200.16384
Fault Module Timestamp: 5010a298
Exception Code: c0000096
Exception Offset: 000020f4
OS Version: 6.1.7600.
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Answer:Windows installer has stopped working or setup.exe has stopped working


Lets start here:

1. Download and save this tool to your desktop:

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply


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this morning i got those 2 errors pop up, and i cannot get into system info, cannot do a system restore
running windows 7

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i have asus strix wireless, its been fine until today suddenly the microphone decided not to work, it shows on all the audio settings on my computer but when i speak into it doesnt have any sound on the levels.

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Pls help me, when I put on the headset on the socket, the headset is not working fine. I already tried t in three different headphones. what seems to be the problem with these? at first, it is working fine but after some time, 2 weeks i think, the headphone is not working anymore. everytime I put it on the socket, windows can detect it because it says "A jack is plugged" on its tray.

please help me, do i need to update the driver? but the drivers are all installed and not corrupted or damaged.

my audio manager is Realtek HD Audio Manager with ALC 883 something on its version.

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Hi!I'm completely out of ideas so I thought I'd run this by you fine people...I have a Dell inspiron, Windows XP. It's three years old. I play my music using iTunes, and the past few days the songs started sounding like there was interference - they were breaking up and all crackly. So I installed the new iTunes, same thing. Only then it stopped letting access iTunes altogether. When I try to open it a message comes up about Quicktime.I thought I'd uninstall iTunes and then reinstall it, so I backed all my music (and pictures, just in case), on to disc and went into control panel and tried to click on add/remove programs. It won't open. It just doesn't do anything. I've tried every which way and I just can't get into it.My computer is so slow (not to mention Dell is AWFUL, will never be buying one again.) I'm wondering if there's a way to fix this, or if I just might need to buy a new computer? I've been sort of looking at Samsung/Toshiba notebooks, but I'm hearing so many conflicting stories about which are good/no good. Anyway, does anyone know if there's a way for me to somehow fix this, at least temporarily? I don't have the original CD's any more so I can't even restore it back to it's factory settings. xoxo

Answer:iTunes stopped working, computer stopped working..

1. Softwarea) Clear out all temporay files and folders -- use Crap Cleaner click hereb) Scan for malware spyware and viruses --Free Anti Spyware :- Superantispyware click hereMalware removal tool click hereFree Antivirus softwareAvast4 click hereorAVG antivirus click herec) Clean the registry -- Use the tool in Crap Cleaner its very safe and also allows you to back up the registry first.d) Pagefile (Virtual Memory) -- Rght click MY Computer - select propeties - Advanced tab - Performance - advanced tab - Virtual memory click change, you can put the page file on a differnt drive (if you have one), click custom size and set Initial size to one and a half times the amount of memory you have fitted i.e. 512MB memory = set to 768MB, set maximum to double your memory amount i.e. 512MB memory = 1024MB click ok.If your hard drive is full and there is not enough room for the pagefile this can slow down, freeze or even cause the PC to crash (restart).e) Cut down on the programs that load at startup -- Start - Run type msconfig - startup tab- untick everything except for firewall, antivirus and antispywareand the services that run in the background. click here

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I get these two error messages every time I start my computer, is there any help? I have an Acer 4810T

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So my nephew is trying to play this game and wants to play using the headset so he can be able to talk while he is playing. Problom is we can hear sound from headset but mike isnt working. The computer im using is Emachines ET1331G Windows 7. If i can get a totorial on how to get this stuff working i would really appriciate it.

Answer:How to get my headset working, mike isnt working

Yes, you need to enter the default recording device (microphone) in Control Panels sound applet. It's that easy!

If you have any other questions, dont hesitate to ask!

9 more replies
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Today i just bought some ear phones, with a connected mouth piece. Problem is that my two front ports are dodgy for the microphone and headphones. So if i put the jacks from my headset into the back, i have to take out my speaker input.. Is there any way i can have the speakers in, and the headset and revert back to each without going at the back and changing them? Any help appreciated

Answer:Headset not working, front ports not working

First, its possible inside your computer case, there is just a loose cable that is causing the problem with the front jacks on your computer. Check inside, right behind where the earphone jack is for a cord running to somewhere on your motherboard or Sound card.

If that dosn't work,
Do you have a CD/DVD player with a earphone jack and have you tried that?
Assuming its the port that is bad itself and not just loose, you could check in at radio shack, bestbuy, or for a cord that splits the output. If you get lucky you might find one with a chanel select that will allow you to swap which recieves the output.
The other option, from radio shack I got a Bluetooth USB adapter for $20 and a good pair of BT earphones, again purchased online for cheap (I recommend samsung BT500 earphones).

Another alternative, my speakers have a earphone jack in them as well (the computer speakers, as well as the reciever I currently have my sound card plugged into).

If you have a quality home theater set up, for $80 on new egg you can pick up a good soundcard with optical, Coax, and AV out which you plug into your home entertainment center that again will allow you to use headphones.
Good Luck

2 more replies
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I have a Dell Inspiron one 2305 all in one PC. Came with Win 7, I updated to Windows 10 about a year ago. First few month every thing was great! every thing worked fine. Then Cortana stopped working after a while I can no t search for anything. If you try to type a question it only allow you to type in Two letter and it quits on you. I tried the search trouble shooter but it could not Identify the Problem.
Second thing, MY Optical disk reader stopped after a update Oct 30 2016, I tried the trouble shooter same thing, I tried the Dell fix it, it said update the driver, went to do that that it said i have the lastest drivers, and it found no problem with my disk r/w. I am scared to try and reload win 10 online, because i have no disk reader to load win 7 if there a problem, reloading win 10, I will be totally shut out if a problem accords. Does any one have a solution to any of these problems? Help Please

Answer:Windows 10 Optical disk drive stopped and Cortana stopped working

Open Device Manager > DVD/CD-ROM drives > Right Click > Update drivers.
Else you may Uninstall the driver, use Scan for hardware changes and install fresh latest drivers.
If you familiar with BIOS settings, enter BIOS and select the Load Optial Defaults setting to restore defaults.
Perhaps something here will help you: Optical Disk Drive is not recognized in Microsoft Windows or other applications | Dell US
Regarding Cortana, pls see: Cortana and Taskbar Search not working in Windows 10

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Hey, Fellas, I'm back.
Lately when I've tried looking at different folders and files on my hard drives I keep getting "Windows Explorer has stopped working and will restart." It's driving me nuts, I can barely do anything.
Also, same thing with Internet Explorer...I'm getting real sick of Vista's shoddiness..

Answer:Windows Explorer Stopped Working, Internet Explorer Stopped Working, what DOES work?

Have a look at the events log and make a virus scan too.

18 more replies
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My son's Ideapad 110S (purhased Aug 2017) has stopped working, won't charge, but charger does work on his brothers Ideapad 110S. It is completely dead. Does battery need replacing or something else? Thank you for any and all help!

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When I go to open HP MediaSmart, on the drop down menu I click on Video. It opens briefly and about 5 seconds I get the message "HP Media Video has stopped working. A problem stopped the prgram to stop working correctly. Windows will notify me if a solution is available.  I ran the sfc.exe (system file checker tool from microsoft as administrator)  and it passed with result of "windows resource protection did not find any integrity violations".I can play a DVD, i can open my photos but I can't view my videos or load any new ones using HP MediaSmart.I have restarted the computer several times with no help.Any suggestions?

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Basically yesterday I replugged my headset in and all of a sudden no sound started coming through but the mic still worked, people could hear me. So I decided to see if the actual headset was broken in Hardware and Sound in the control panel but the sound bars of the headset rise accordingly to my music. It's as if my headset if working but its disabled. I'm not too sure what to do at this point.

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Basically yesterday I replugged my headset in and all of a sudden no sound started coming through but the mic still worked, people could hear me. So I decided to see if the actual headset was broken in Hardware and Sound in the control panel but the sound bars of the headset rise accordingly to my music. It's as if my headset if working but its disabled. I'm not too sure what to do at this point.

Answer:Headset mic working but its speakers working.

Sounds like something has happened to the headset, based on what you report.
What type of headset is this? USB? or does it have a 3.5mm stereo plug(s)?

Can you try it on a different PC to see if it works OK or not?

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I just bought a Creative Fatal1ty Gaming Headset and the microphone does not seem to work. The headphones themselves work fine though and I get great audio. I plugged them into a different computer and the mic and headphones worked fine. My computer is using a Asus M2n32 SLI deluxe mobo and does not have a seperate sound card. I have made sure the mic is on, plugged in right, and not muted. Also Im using XP 64 bit

Update: I got the mic to work, but instead of being clear and nice like on the laptop, I have to talk loudly and there is a LOT of static and random noise.

Update 2: I plugged a MP3 Player into the microphone jack using a 2 way connector and hit play. I have to max out the MP3 Players volume to hear it and also the recorded audio is terrible also with a lot of static.

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Hey every1.

I got a problem. I have a Dell XPS 420 (born with Vista 32-bit).
I installed Windows 7 64-bit on the computer and every thing works perfect. BUT it cant find any recording device. (Sound works fine)
I have tried to find all kind of drivers on the web and so on without any luck. I just wont work.
Can any1 help me? =) or is it simply because there isnt any driver for Windows 7 audio for my computer?

(im not that into drivers and so on)

Answer:My headset isn't working

cocobjorn said:

Hey every1.

I got a problem. I have a Dell XPS 420 (born with Vista 32-bit).
I installed Windows 7 64-bit on the computer and every thing works perfect. BUT it cant find any recording device. (Sound works fine)
I have tried to find all kind of drivers on the web and so on without any luck. I just wont work.
Can any1 help me? =) or is it simply because there isnt any driver for Windows 7 audio for my computer?

(im not that into drivers and so on)Click to expand...

Have you tried going to the manufacturers website for the drivers? Thats your best shot.

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I just bought a Logitech Premium Stereo headset (the 3.5 plug one, not the USB) and only just a few minutes ago tried them, plugged them in the soundcard in their corresponding slots, yet they don't work, not even after reinstalling updated drivers. I've been told that they might be faulty, but when I ran a test for them, mic and headphones both registered sounds, but I couldn't hear them...

I got a Creative Sound Blaster Live! 5.1 soundcard, which is quite old, and a really old MB, Via KuDo something...

Any ideas anyone?

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I have a Creativ(E?) Fatal1ty
I've updated to the latest drivers, nothing 'happening.

People seem to be able to hear my computer sound, but not the mic itself, and I've tested the mic on another computer and it's working just fine there.
What can the issue be?

Windows 7 Ultimate 64bit

After some research, it could be the driver that's corrupt
Is there any FREE program that could fix this?

Answer:Headset - Mic is not working (With SS)

thats the same card i had in my pc it thinks the mic in put is a line in. if you plug your mic into your onboard sound you get your mic working i still have not bin able to get mine working just like you

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Okay. There is a Dell computer that is connected to the linksys router, broadband cable and the logitech headset, all of this means that the cable comes into the home to the router it splits to the computer and the ps2. Here's the problem. The headset does not work on any of the ps2 games. The headset is brand new. Walk me through step by step on how to make the silly thing work. I know nothing of computers or routers, and all this other stuff. So if you have ideas or help please please please make it step by step basic stuff. Thanks.

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I have Windows 7 64 bit. It is up to date. All drivers are up to date. All sound works. The issue I have is that out of nowhere my headset stopped working. Its functional. I have tested it. I cannot work out why it stopped picking up on this PC.

I have tried everything. I will say this again. I have done everything to make it pick up. Someone please help. I am desperate to get this to work. The last thing I want to do is to reinstall Windows.

Answer:USB Headset Not Working

I have tried everything. I will say this again. I have done everything to make it pick up.

What is everything?

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I am having issues with my usb headphones. I normally used them all the time but I didn't over the weekend. Now they are not working.

HP Digital Stereo Headset, model VT501AA, plug and play. I have had them for quite some time and have never had issues. Some of the audio plays fine. The best explanation is that while playing music, the background comes through fine, maybe even a bit loud, but the vocals are almost entirely muffled in comparison. Questions I saw while looking into the issue say to move it around, but of course that doesn't work with USB like a traditional headset.

I have tried uninstalling and reinstalling the driver several times. I tried it in other usb ports and tried my usb mouse in that usb port.

Another detail, the headset no longer makes the "beep boop" when plugging in or removing like it did.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3893 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 461593 MB, Free - 151974 MB; D: Total - 15041 MB, Free - 1669 MB; G: Total - 99 MB, Free - 84 MB;
Motherboard: Hewlett-Packard, 1693
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled

Answer:USB Headset Not Working

Hi DKong27 and welcome to TSG.

Any chance you can try the headset on a different computer ? That should determine if it's the headset or your computer that's having a problem.

I assume yours is an HP laptop, what model is it ?

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:Error: Not recognized I bought a new gaming headset but the problem is, it's not working.

The end of trhe cable is not the regular 3.5 mm plug.

Answer:Usb headset not working

Quote: Originally Posted by rapstarrr91

:Error: Not recognized I bought a new gaming headset but the problem is, it's not working.

The end of trhe cable is not the regular 3.5 mm plug.

What type of cable is it? If you had to get a adapter of any sort in order for it to plug into your sound card jack on your system; there is a chance that windows might not be able to pick it up.

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Hey i recently found back this old headset while i was cleaning up my house a bit, well it isnt really old just 2 months old. So anyway i hooked it up and tried talking to my buddy on skype but it turns out he could not hear me while i can hear him, i double check making sure everything was working and the headset works fine i can hear sounds from it for example: watching youtube videos i just cant get it to work with skype so should i just throw it away or what?

Answer:Headset is not working?

Check your skype settings for default device...make sure your headset is plugged in when you check.

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I recently reinstalled windows 10 and my headset mic stopped working. Was working fine before the reinstall. Even after updating the Realtek drivers. It is detecting that its plugged in just fine. The headset is not usb.

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when i used my audio in headset is not working but when i change it in speaker is working but the headset is still working in other computer and its all new.. and i insert in correct position..what is the problem with that and how can i solve it plsss...thanks a alot

Answer:My headset is not working

More details please... Things like headset model and make and model of your computer would help us help you

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I recently got a new headset to replace my broken one and noticed that the only cords on this headset are a 3.5mm green audio cord and a usb. I figured that the recording device would be the usb since there's no mic in, but I'm having issues making this work. As far as I could find, there's no drivers for this headset posted anywhere online or on any official site.

The headset is found here with all it's details:

I should note that the audio works fine and it's just the microphone isn't getting picked up.

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HI all

I used to use a USB headset and the sound and mic worked fine. But alas, the headset kicked the bucket and died last week. I bought a bright shiny new expensive headset, the Carcharias by Razer.

Well, this headset has the mic and audio jack and not a usb. I plugged it in.... the audio sounds great but for the life of me, I cannot get the mic to work. I have it plugged in the back of my PC right into the sound card. Pink in pink, green in green. LOL But it wont work.

I dont really know where to go from here.

I have gone to the control panel - sounds - Audio tab, In sound recording field, the drop down box doesnt show anything other than SB XFI Audio which is my sound card.

Same thing in the Voice tab under voice recording. Just my soundcard. No option for the headset.

Answer:headset mic not working

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My headset broke so I decided to buy the razer carcharias headset, so I got home and plugged it in but the sound and mic didn't work so I tried it in my Ipod and it worked fine, later I asked my friend whos good with computer to help me sort this out but we only had time to do the sound part, we messed around with some options and then after I restarted PC sound was working fine, but mic wasn't ( Yes I've made sure that mic is enabled in sound options etc) And I really have no idea what to do and I hope I can get help from here =)

Answer:New headset - mic not working

What is the headset's make and model, that isn't working?

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I bought a Natec Genesis HX55 USB headset. The first time I plugged it in I heard audio which was quite loud and clear. A few minutes later it got quieter and more static'y. Now there is absolutely no sound. I have contacted their customer support to no avail. It shows up in my list of playback devices and when I play a video or some music the little green bars move to show there's sound but absolutely nothing is coming through the headphones. Pulling my hair out over this as I can't find any help or solutions and I need it for work. Some assistance would be greatly appreciated.
I'm running Windows 8.1 x64(Unfortunately).

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Ok so I had a USB logitech headset for about 2 years and it broke. I could hear sound and talk to people via skype and ventrilo just fine. Now the new headset I have bought plugs into the mic and speaker ports on the back of the comp, only problem is my computer is not recognizing the Mic.. I'm not really sure where to go from here, the headset is really awesome and comfortable but it looks like I am going to have to return it for a USB model. Does anyone know what might be wrong? I am noticing that in the device manager it is not locating my sound card.. Why would a usb headsets mic work opposed to an analog headset? I have a few conferences I need to part of coming up early next week and I need my mic working. Please help

Thanks, Mike

Answer:Headset microphone not working

install your audio drivers (realtek) are most common if u have an onboard soundcard...

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The fine single cord from my headset to my tower got caught in the vacuum cleaner the other day and won't work. The insulation was melted.

Oh well!

There are 4 wires involved. One is of copper and about 20 gage. It has a thin black plastic insulation. The 3 others are also copper, of approximately of 27 gage; their insulation is a lacquer-like coating. All the wires are stranded.

I am probably hoping against hope but can anyone tell me if there is some rather smal plug-together connector that I could use to fix things.

And if there is such, where might I obtain such?

If the connector solution is not feasible, is there anything I can do?

wumply (John)

Answer:Fixing my non-working headset

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Product name: DX-28 Dynex Stereo Headset with Noise-Canceling Microphone Long story short, it is not picking up anything I say into the mic. I've already went into all the audio options I know on my computer to ensure nothing was muted/tampered with, and nothing came up. I can still HEAR sound, but when it comes to recording, nothing.

Answer:Mic part of headset not working

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I purchased a new USB headset and when I plugged in for 1st time it worked properly, I could able to hear sound from you tube. and mic was also working properly.

I unplugged the headset and plugged in after a while, head set is not working.

I am able to hear anything except sound like buzzzzzzzzzzzzzzzzzzzz

Please help me out to fix this problem.


Answer:Usb headset not working in windows 7

Welcome to the Forums.

This support trick works quite often. Boot into safe mode. Delete the driver from Device Manager(in this case the headset.) Reboot normally. Windows should reinstall the driver. This technique seems to work more than half the time. It's well worth trying.

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I don't know where else to turn so I thought I would make a post here.

Today I bought these headphones.
Creative Fatal1ty Gaming Headset | Creative Labs Online Store

And they don't work.
When I go into Playback/Recording devices they are not being listed as options, only my regular speakers and mic are being listed. When I plug the Headset in no sound comes through my laptop speakers but it does not come out my headset speakers either.

Some things to know, my computer is Windows 7 64bit And I know the Headphones are not broken. Also, as a reminder, this particular headset plugs into the two Headphone and Mic jacks, not a USB. I have made sure they are plugged into the correct slot. I am on a laptop so I only have the two available jacks. One for Microphone and one for headset.

Answer:New Gaming Headset not working.

Have you looked in the Creative support pages for anything unique about these headphones and if anything specific you need to do to get them to work - I agree that these should work "out the box" but it seems strange they are not even recognized when you plug them in - do they appear in Device Manager ?

Creative link for these headphones........

Creative Worldwide Support > Fatal1ty Gaming Headset

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Hello everyone and sorry if I posted this in the incorrect section!

So, I love to record when I play to upload to Youtube and I currectly own an Elgato Game Capture. Since I use a DVI-D cable to my monitor and the HDMI does not send any audio to the Elgato (Using Elgato as a third screen but mirror it with my main one) I've been using Stereo Mix to get audio to my recording.

This has been working well except for that I can't use the audio plugs on the front of my computer, only those in the back. Nonetheless, I have not really cared since I could do either way. When I have it plugged into the front Stereo Mix is totally dead and does not send any audio to the Elgato, making my clips without audio.

Now, I've bought a new headset that's wireless and uses USB instead of audio plugs. And I've been having the same problems like before...Stereo Mix is totally dead when the wireless headset is the "standard" one. I could have both headsets plugged in but it's still dead. If I switch over so the OLD headset is standard it works as a charm, just like before. This forces me to use my old headset which I don't want to


Stereo Mix does ONLY work if I have a wired headset plugged into the back of my computer, otherwise no.

Any help is appreciated, thanks for reading!!

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MY headset mic was working just fine the other day.. I came back from work and the mic is not working anymore. When I try to talk on ts or discord, people hear my background music or static sounds but not my voice.

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So i just bought a microphone and whenever i plug it in my headset stops working and whenever i take it out my microphone starts working, it there anyway to priorotise a usb port over another?

Answer:New Microphone Not Working with Headset

Have you tried going to control panel - clicking on your audio manager - Find "Device advanced settings" - changing the settings to something lie "separate all input jacks as independent input devices" - click ok to confirm

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Im currently using the Sony MDR-1A, and have them usually plugged into my Razer Blackwidow chroma's jacks.. but after encountering the problem with the mic, i tried plugging my headsets into the back of my cpu too but nothing works :(
My computer details:
Processor Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz
Video Card NVIDIA GeForce GTX 960
Operating System Microsoft Windows 8 Professional Edition (build 9200), 64-bit
Audio 1
Sound Device Realtek High Definition Audio
Audio 2
Sound Device NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Audio 3
Sound Device NVIDIA High Definition Audio
I only got the microphone to work around 1/2 days before it just stopped working, i tried it using my phone and the mic is still working, just not on my pc.
Under PLAYBACK DEVICES, it has 'SPEAKERS' and 'Realtek HD Audio 2nd Output',
my headset plays under 'SPEAKERS' and no sound is generated when i click to test the 'Realtek HD Audio 2nd Output'.
click here RECORDING,
theres both the 'microphone' and 'stereo mix', i tried setting both and default comm devices before but the mic is still not working.
The 'Line in' states 'not plugged in' (IMAGE ABOVE)
I had my realtek HD Audio Manager updated to the latest version too.
This is how it looks like now.
click here you can see the 2nd Audio output is still there but it still generates no sound at all. My sound is still generated through 'Speakers'
How should i go around retaski... Read more

Answer:Problem with getting my Headset's mic working

Most PCs have separate speaker and mic sockets
modern laptops and phones have a combined socket 4 connections
you may need an adaptor to plug your one headphone cable into the two sockets on the PC
click here

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Today I bought a platronics headset. It features a microphone and headphones.

It connects to the PC with two leads, one for the microphone and one for the headphones.

I plugged in both. The microphone is not detected, and does not display as an option for a voice device in the sound and audio device control panel. Also, sound plays through both the headset and the speakers.

The setup I want is for normal sounds to send through the speakers, and for voice to be send via the headset.

Why is this so screwy? :S I've restarted my PC, etc etc etc.

Answer:Plantronics headset not working

Bunch of suggestions here:

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Hi all,

This has me so stumped, I'm usually pretty good with my own tech issues but I could really do with some expert opinions on this.

I have a Creativity Fatality gaming headset, which is not a USB set, it's a normal green/pink jack set. I haven't used it in a couple of months but it always worked fine on this system before, and I've not altered any settings since the last time I used it, that I can think of, but when I plug it in the microphone just doesn't work.

The headphones work fine, which is making me think it's not the soundcard that's the issue, and I tried the headset on a friend's laptop and the mic works perfectly, so am thinking it is some kind of setting/driver issue but I have no idea what.

I have updated my Realtek sound card drivers to the latest ones. The only weird thing that might give someone a clue is when I plug my mic jack into the pink socket the Realtek sound manager thingyamebob recognises it as speakers, and when I plug the green jack in it doesn't recognise that at all.

I have done the standard stuff such as checking audio devices, volumes and stuff. When selecting the device for recording the microphone is not an option at all, it just shows the Realtek soundcard device.

Does anyone have any ideas that I've not thought about I can try? Any help gratefully received.


Answer:Headset microphone not working...

Welcome to the forum This may sound stupid simple but there's a switch near the volume control to turn on the microphone just double check its on.

Have you configured your audio devices?Control panel,sound,right click your sound card and configure,run the wizard and select 2 channel stereo speakers.

Go into your realtek control panel also and make sure its set to stereo and make sure your mic is enabled there,if you right click the icon in your taskbar you should be able to configure it.

Could you post your operating system and the make and model of your computer if it has one,the model of your soundcard if you know it.

Go to control panel,system,device manager are there any yellow exclamation marks?

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Ok I have Windows XP Pro 32-bit with the Fatal1ty Pro analog Headset and the Fatal1ty X-fi sound card, just the card, no front panel or anything. I plug the head set mic into the back of the card but nothing seems to be detecting it. I've tried many many things...anybody have some advice? Thanks much!

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Ok so i've been researching and i can not figure out what happened to my mic. its a logitech and I used it about 4 months ago and it worked fine. but when i try it now, it doesn't pick up anything works on a computer with XP but not on mine with vista. Apparently one of the Vista updates messed it up.
-its plugged in the right jacks, i've tried the 2 different sets on my computer, still nothing
-I have sound through the headset speakers'
-In the "Setup Microphone" under "Speech Recognition" where you speak the sentence, the Green Bar doesnt move unless i have the Microphone Boost at max but even then it just bounces a little and doesnt pick up any sound.

-**I've tested it on a computer with XP and it worked**
-The drivers are up to date, im using Realtek HD Audio
- It's not muted, everything that says Microphone i have up
- it says the mic is working properly, ...but not so much

- i've tried everything i can think of and still nothing.

*the only thing i see that i think is different is that in "Playback" tab in the "Sound" options it only says speakers, not headset/headphones etc. Under the "Recording" tab, it has the mic there and it says its working, but its not

Answer:headset microphone not working

Hi lloydikins, welcome to the forums.

Can you do me a favour and right click the empty space where playback devices are shown, now click on "show disabled devices", this should bring up something called stereo mix, right click that and enable, now... With the headset on, can you hear anything from the microphone when you talk?

Also, the operating system doesn't show a headset as you're using analog jacks, it's just an audio device, it cannot detect a headset through analog jacks...


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Recently I bought a Turtle Beach Earforce X12 headset. And the sound works fine but when I tried out
the Microphone nothing happened, like it wasn't there. I have updated my drivers several times tried but no success. When I go to Recording section in Sound, it shows the microphone as a default device but when I click on it there is a red light not a green light

Answer:My headset microphone not working

The first thing I see is you do not have the correct RealTek sound driver (what Gigabyte shows for this model) installed. All you have is the generic, basic function, Windows installed High Definition Audio Codec driver.

Install the RealTek driver from the Gigabyte downloads for your motherboard as the first step.

It does not appear you have the correct AMD driver installed for your video card either. Go to and download and install the correct driver.

Considering the sound and video do not have the correct drivers, you need to take a look at all the drivers. Gigabyte provides an install disc with all the drivers and apparently that was not used. However, DO NOT install the Gigabyte EasyTune program, if its on the disc as that is known to cause problems. (EasyTune6 was supplied with my Gigabyte motherboard)

One other comment. I seriously doubt that you have 1TB of RAM (Memory). That is probably the size of your hard drive.

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I've searched the archives for this problem but can't find any references to it.

I just bought a Logitech Headset but it doesn't come with a CD. It's meant to self-install using the Win XP New Hardware Wizard. But, although Windows finds new hardware and recognises it as Logitech USB Headset, it can't find any software and thus tells me that it wasn't installed properly and may not work (no kidding!). I figure I need a driver but Logitech say they don't provide them and I've searched the web without any luck - it probably doesn't help when I don't really know what I'm looking for!

I've downloaded AIDA32 to let you guys know about my system - just tell me how to get the report to you.

Thanks very much,

Aussie Cossie

Answer:Logitech USB Headset not working

Hi and Welcome

First off you have XP Home but what service pack is installed? as the drivers for headsets so Logitech say are included with SP2 ( or if on SP1 with this update ) I would imagine these usb headset will be or need USB2.0 drivers.

What is the model version of headset?

Did you built this PC if so what is the motherboard make and version?
IF pre-built ( HP, DELL etc ) what is the model version?

if you goto Device Managment ( right click My Computer > Properties > Hardware > Device Manager ) do you have any yellow ! marks, if so what?

reason for asking above three questions is I wonder if the chipset/motherboard drivers have been installed which are needed for USB2.0 drivers to be detected and installed properly.

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I would like to ask u, is it me or is it my new mic i bought in the store! I bought plantronics headset, wheare seems to not work the mic :S [ is the link etc i tested all that i could, but it just wont work. Problem is, when i start using mic all it does is SHHHHHHH SHHHHHH and i can hear that am talking but next to it its all the time doing shhhhhh, can someone tells me problem?? Are drivers fault or broken mic?? or simply haxxed pc??? Ty Jure.

Ps (why can t i damit post a link after first post 8( nvm)

Answer:Plantronics Headset-mic not working!

Return the headset, and get something else

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Hey all im new here

I'm trying to use a pair of Plantronics headphones with a microphone on them

they headphones work perfectly fine with crystal clear sound quality

however, the microphone is not working AT ALL

I used a different set of PLantronics headphones with my laptop and they worked perfectly (headphones and microphone)

however they are now lost somewhere and I wish to be able to use these headphones to talk to my friends on Ventrillo.

I've read a bunch of threads on mike problems on this website, and none of them are like my problem.

Excuse me if I am in the wrong section, as I said, im new to this website

Please help me! :(

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Hey i recently just formatted my computer. One of the programs i use is Ventrilo, and i use it to talk to people using my mic. For some reason, people cannot hear me when im talking and i dont know why, if anyone can help me out that would be awesome

Answer:Microphone on headset not working

Are all the drivers loaded on the machine? goto device manager in control panel and see if there are any yellow question marks in the list.

if so please post.

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I purchased a new usb headset, it worked fine i plugged in for the first time. I could able to hear sound and i could able to use mic as well.

After a while, I unplugged it and plugged in back, I am unable to hear anything except the sound like buzzzzzzzzzzzz

please help out to fix this issue.


Answer:Usb headset not working in windows 7

Is the headset detected by the PC? USB headsets DO NOT use the PC's sound card. They take the digital audio data and convert it to analog audio in the headset. Since the headset converts the digtal to analog, may be a problem in the headset. Is there another PC you can try the headset to see if it works or has the same problem?

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I just bought a new Razer headset and I can't seem to get the microphone working. This is the first microphone i've used on this computer. The headset is
When I built my computer about 2 years ago the CD that came with the motherboard wouldn't work so I downloaded the audio and lan drivers from the motherboard site and everything worked fine. I think that may be the reason my headset microphone will not work now. I just re-downloaded and installed the audio and chipset drivers from, but the microphone still will not work. I already checked on its not set to mute on the headset itself.
Is this a driver issue, if so where can I get a driver that will work? Or is it just some option in windows that I have to turn on to allow it to work?
The motherboard is the ECS G31T-M7 with windows 7 64 bit. Intel 2 quad core with nvidia gtx 260 if any of that helps.

Answer:headset microphone not working

If you have access to another PC test the Razer on it; it's possible the mic. itself could be defective.

My experience has been that ECS is (at best) marginal on driver support. If the Razer tests OK and you're tired of playing driver detective it might be worth biting the bullet and purchasing a decent basic sound card.

Hope this helps

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Hi! I've got a HP P1G57EA Desktop PC and I'm connecting a TRRS headset to the front audio port (the one which has both a microphone and a headphone icon). DTS Sound+ Software prompts a list to select as which type of device I want to connect the headset: line input, microphone input and headset. I've tried the three options and I couldn't make it work as microphone and headphone at the same time (as other computers, laptops and smartphones allow). Now my question is if it's possible to use both at the same time through the mentioned front input or is a hardware restriction that only makes posible to connect a microphone or a headphone to this input. Thank you.

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I'm doing this as a favor for my friend whom has a laptop that has an on board webcamera and a on board microphone. The mic is terrible. I urged her to buy a USB headset so she wouldn't have to deal with the terrible mic. Well she bought one yesterday and we thought it was working. But this morning we found out it wasn't. But it also turns out its not a USB headset, like I urged. We've been trying desperately to disable the on board mic, no such luck, which is why I come here. She has windows vista and I do not. I know nothing of vista, so as you can imagine, trying to figure this stuff out for her is hard. She has a Dell Inspiron 1545 with windows vista on it. She just bought a headset with an attached microphone, but its not registering as the default, instead, its still using the on board mic, but the speakers in the headset are being used as the default, like any plug in headphones would. For the record, I do not know vista at all. Again we spent most of the morning and afternoon trying to figure out how to fix her computer so it would disable her on board mic, and use her shiny new microphone she just bought herself as the default and only mic she has. Any suggestions or ways to solve this? Needs/goals: - Disabling her on board microphone - Making her new headset be used as the default microphone. - Trying to do this without going into BIOS - To find out what windows and options to check/uncheck or mute/unmute to solve this problem. If any information... Read more

Answer:Brand new headset /w mic not working

For some reason, when I typed it out it was spaced out and neat, but when I hit submit it smooched it all together like it is now. My apologies...

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I have a Creative Fatal1ty Gaming Headset , the audio work's but I cannot get the mic to work.
I have a Creative soundblaster 5.1 live soundcard and a abit fatal1ty fp-in9 sli m/b.
Audio works on both soundcard and on-board sound on the m/b , but not the mic .... I know some basics to computer's but I'm stuck here.
Any help is much appreciated.

Answer:Headset Microphone not working

Go into the Audio settings in control panel - Audio tab - sound recording
make sure there is a device selected and click on volume and make sure its not muted.

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Using an SB X-FI Xtreme Audio sound card, windows 7 professional, Turtle Beach (x12) headset.

Months ago my microphone stopped working on my pc, then eventually sound also stopped working. I replaced my sound card with another (SB X-FI Xtreme also) and sound once again worked. However I cannot get my Turtle Beach headset microphone to work, the sound works fine.

What I've tried to resolve the solution:
*Checked to make sure it was in the right hole, of course.
*Downloaded recent device drivers for SB X-fFI Xtreme and install.
*Gone through looking for something that might have muted the microphone;

^ I've been trying to check playback using sound recorder.
*Both this headset and another headset that don't work on my pc are fully functional on my laptop.
*Attempted to uninstall device drivers and reinstalled, also didn't work.

Answer:Headset microphone not working

Where are you plugging in the mic? On the front panel or the mic jack on the SoundBlaster sound card rear I/O panel?

Also, you should set the "What You Hear" as the default recording device. That will allow you to record streaming audio from the internet and also whatever is connected either to the mic or line in will record (assuming all is well). I don't see the What You Hear in your Recording pane. RIGHT click in a blank area in that panel and then LEFT click to show Disabled and Disconnected devices. The What You Hear (what Soundblaster calls the System Mixer or Stereo Mix) should now be shown and you can enable it and make it the default recording device.

As you have a separate sound card, make sure the integrated audio on the motherboard is disabled in the BIOS so it does not conflict. You can only have one default playback device.

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I purchased a razer carcharias gaming headset around four months ago with the purpose of using it for gaming as well as as a general pair of headphones for my computer. Yesterday, while I was using it on a skype call, the microphone just stopped working. After going into my computers microphone settings, I have learned that the microphone IS being recognized, but not picking up any voice.

I just need help, because I am not sure if this is a hardware problem, or a problem with the computer itself.

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I have Acer Aspire F15 with one 3.5mm combo jack and i recently started using A4Tech Bloody G500 headset- but for some reason mic doesn't work. It doesn't show up as a option in Recording devices, Audacity doesn't detect it and same for games. Any ideas what could be wrong?

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Ok so I had a USB logitech headset for about 2 years and it broke. I could hear sound and talk to people via skype and ventrilo just fine. Now the new headset I have bought plugs into the mic and speaker ports on the back of the comp, only problem is my computer is not recognizing the Mic.. I'm not really sure where to go from here, the headset is really awesome and comfortable but it looks like I am going to have to return it for a USB model. Does anyone know what might be wrong? I am noticing that in the device manager it is not locating my sound card.. Why would a usb headsets mic work opposed to an analog headset? I have a few conferences I need to part of coming up early next week and I need my mic working. Please help

Thanks, Mike

Answer:Headset microphone not working

a usb headset actually doesnt use your sound card, it uses a virtual windows sound device. In order to use the new headset you have, you will have to make sure your sound card has the proper drivers installed. If you know your make/model of pc, or if it's homegrown, you can try and find the drivers. Or if you need assistance, the best way is to attach an everest hardware report to your next post.
you can download everest here:
once installed, at the top select reports/report wizard. select hardware information only. and save it as a text file to somewhere on your computer where you will find it easily.
next, attach it to a post, directions on how to attach:

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I've been trying to get it to work on Google Chrome and I have Windows 8 64bit, my headset is also a usb headset and is working perfectly with games which are installed on my computer and iTunes and Spotify, Skype.

Answer:Headset not working on the Internet

Explain more.. your poll makes no sense and we dont know what you're trying to do on the browsers.

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I have a headset that works on my other computer, but isn't working on this one. I've tried switching soundcards, and I don't know if that's part of the problem. The sound works fine, but it won't pick up the microphone. It didn't work with the built-in soundboard either.

I'm running Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) [32 Bit]

My only option for both Sound & Recording device is "Sound Blaster X-Fi Xtreme Audio"

If anyone could help me with this, that would be great. Thanks.

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I have just connected my bluetooth headset successfully but cannot get any sound from it! I have made sure that it is the default sound device etc. but still no joy - any ideas? (PS it works with my mobile OK, so it's not faulty)

Answer:Bluetooth headset not working

Have you checked that it is not muted in Volume control?

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yesterday my headset mic was working
now it isnt anymore its using the green and pink connection
and its not working
do i need update drivers or something?

Answer:headset mic isnt working

1: Make sure they are plugged in correctly.
2: Make sure the 'Line In' or 'Mic' is not muted.
3: Update the drivers, if there is no newer version reinstall the current ones.
4: Test the mic in another computer.
5: Enjoy your sound input experience / Buy a new microphone. =(

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My headset only seem to work on the left side when i connect the jackcabel, any idea on why and how to fix it?

Answer:Headset only working on one side

Hello, Have you tried with another headphones?

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I recently bought a headset with microphone. the connectors are 2 x 3.5mm one for sound and one for microphone input. My PC is a Vista one with Creative Xfi Extreme Audio. When the microphone is plugged in (via the jacks on the front of the PC) I have right clicked the speaker icon in the system tray and selected recording devices, but the microphone is shown as "currently unavailable". I have tested the microphone in another Laptop and it works fine. I have tried configuring the microphone but nothing is heard. I can hear sound in the headset when i play music etc. I have also tried plugging the m/phone directly into the jack on the sound card but no joy. My thoughts are possibily sound card drivers?Anyone suggest anything else please...... thanks in advance.

Answer:Headset Microphone not working

These are the latest Vista drivers:click here

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I purchased (what I thought looked like) a nice USB gaming headset to use with Ventrilo. It is a "Sector7 Xtreme Gaming USB 5.1" headset (or something along those lines), fairly unknown I suppose.

Anyhow, I'm running Windows Vista 32bit on an HP Pavilion dv2000 laptop, and although I have managed to get the headphones themselves working, the mic piece that plugs into one side of the headset will not read my voice.

What further drives me crazy is the fact that after the initial hour of fiddling around, installing drivers and such, I had the microphone and headphones working in perfect unison. But, after restarting my computer the mic no longer works.

I have reinstalled the headset's driver a few times, and been all over each device in Control Panel>Hardware and Sound>Manage Audio Devices making sure my new mic and headphones are the defaults as well as turned up.

I have been read a TON of forums on Vista's microphone quirks, but can't seem to find a solution for my laptop.

Here are a couple screenshots of my sound set-up (Conexant is the built in audio)

I am fairly certain that all of the necessary levels are turned up to 100 (i.e. Line-in, Microphone)

Any ideas?

Answer:USB Headset Line-in Mic not working

USB headsets usually don't need any drivers or extra software, you just plug them in, they get recognized and then you have a new mixer device in the sound properties. Personally I have a Logitech USB headset and when I plug it in, it shows up as an alternate to my on board or sound card mixer device which in my case is Realtek AC97 Audio.

That's in XP but Vista must be similar though I have Vista also and decyphering the audio pathways are still a puzzle to me (over a year in use).

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Hey, my USB headset has been working for about.........2 years now and it still does work.... My USB ports on the other hand do NOT. I have been searching everywhere and couldn't find a solution so I come here.

I would be most happy if someone can tell me how to fix this below is the problem:

I plugged in my headset (via USB, It is an afterglow PDP) It had been working all this time and all of a sudden it just stopped. So I looked at the Playback devices to select it but instead, it wasn't there.... So i look at my Device Manager, Surprise it wasn't there (NOTE: It is plugged into the one Of 2 USB ports on the left side of my computer. I have 3 total. 1 works. The right one is the only one that works.). So I install Program after program and nothing works. Next, I look at my device, (I have my mouse plugged in on the right side at ALL times.) I unplug my mouse and plug in my headset, and Viola It works. But I'm a gamer that NEEDS his mouse so I need to locate the problem. In device manager i notice an Orange surrounded exclamation point. It is under "Other Devices" I also notice it is called Universal Serial (USB) Controller. With that being said I (being my curious self) click on it, It says unknown device. So i try to update the driver but it says no drivers installed. I'm 50% sure this is the source of my issues. If any1 else can help PLZ DO!!!!

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My Logitech headset with headphones and mic is ureently not working for no reason at all, its a smiple plug in one (not usb) you plug the jacks in to the mic and sound slots, which has been done correctly.

No drivers or anything just plug in and go, but recently it has stopped working its only a cheap pair so its not major just wondered why?

Thanks for any help,
Tom welols-day

Answer:Logitech Headset No Working!

Are you sure it's the headset? Have you tried real speakers to confirm it's not the soundcard? If speakers still work, there's probably a broken wire. (Logitech quality, you know!)

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I have a pic that allows both a headphone and mic connection. I went through troubleshooting and everything checks fine. The computer recognizes the mic and is registering sound output, but as soon as I go to record or talk to other people, they hear nothing. It's not just the one headset either. Please help this is the most frustrating thing I've had to deal with on my otherwise solid pc

Answer:Headset microphone not working

Check the RECORDING device. Stereo Mix should be set as the Default recording device. Most programs use that as the audio source.

Posting (Filling in) "My Computer Specs" really helps us to try and help you. Without it all we can do is offer general suggestions or guess.

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I just bought a PS3 Bluetooth headset and an IOgear micro usb bluetooth dongle. Originally I installed the software provided with the dongle, but after reading on the net discovered that using the WINCOMM drivers provided by Broadcom was the better. I installed the software and drivers, paired the headset, and everything seemed to be working fine, for a day at least. I was talking to a friend of mine via Xfire and left to make dinner. I put the headset in it's charging cradle. When I came back I reconnected with the headset and called my friend again. He could hear me, but I couldn't hear him at all. I checked the Xfire settings and the Vista control panel sound settings. Everything was as it should be. I then unpaired and re-paired the headset. Same result, mic worked fine, but no sound through the speaker. I know the speaker is still functional because it still sends the audio indicators when it connects and disconnects. I tried unpairing and re-pairing the headset multiple times (only once did it ask for the passkey). When this didn't work, I uninstalled the drivers and WINCOMM software, reinstalled using the same software, and still the same results. Any help would be appreciated.

Edit: After yet again, uninstalling and installing drivers and software, I discovered that when I connect my headset, only the Audio Gateway becomes active, and not the 'Headset' in Bluetooth devices. See no way to disassociate or associate the headset with the 'He... Read more

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I recently got the SADES SA-708 and to my surprise the microphone was not working. I have tested it on another laptop so I know it's not a problem with my headset. I'm not even sure if my computer is recognizing the headset. Any help would be appreciated.

Answer:Headset microphone not working

Normally, the Stereo Mix (may be called System Mixer) is set as the default Recording Device. Then whatever is plugged in can be heard, without having to specifically select a device.

Did you download the driver from the Dell downloads? If not, that is the first thing to do.

Product Support | Dell US

To set the Stereo Mix, in the Recording panel, RIGHT click in an empty space and then click to select show Disabled and Disconnected Devices. Stereo Mix should now show up and you can enable it and make it the Default Recording device. System Mixer is required if you ever want to record audio from the Internet.
Product Support | Dell US

Finally, has this ever worked? or is this the first time you've tried the mic input.

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Answer:headset not working in windows 10

@cadeb?, welcome to the forum. This is a very common problem with Win 10 upgrades.  You should go into the Control Panel / Sound and check to assure that your microphone and headset are listed and set to Default.  Also, it would be good if you ran HP and Windows Updates to assure that the software and drivers are fully up to date. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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I have a friend who has just purchased a Creative HS-420 headset to use with his Toshiba Satellite Laptop (running Windows 7 Home Premium). The headset cables are plugged into the correct headphone/mic sockets at the front left side of the laptop, and the headphones work fine but the microphone does not work. When I list recording devices in Windows it shows a Conexant device. The recording level on this device flickers very briefly when I plug in the headset, but does not respond when I speak into the mic.

When I plug in a different, standalone microphone it works fine - it's just the mic on the Creative headset that doesn't work.

Does anyone know if this headset requires a separate driver for the microphone? (I can't seem to locate any drivers for it on the Creative website).

Answer:Creative HS-420 headset mic not working

i have had a look and i cant find a separate driver just for the mic.
preform windows update. search automatically for the drivers. if the does work i would suggest calling creative for some advice.

Here is their contact page: Contact Us - Creative Store (UK)

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Just bought a brand new Razer Piranha Gaming Communicator (Headset). Plugged it all in as normal, sound works perfectly, everything seemed fine, except my microphone isn't working for some reason. Just wondering why that is I have tried different ports, sockets, computer meets the system reqs. Why isn't it working? Is there something specific I need to install? My sound from the headphones is fine, but why isnt the mic working?

The computer is a HP, model a6157c, Intel(R) Core(TM)2 CPU 4400 @ 2.00 GHz 2.00GHz 2038 MB, 32-bit OS. The headset is brand new from Best Buy, came in a sealed box. Didn't install any drivers or in any way install it, just plugged it in the plugs and the sound worked immediately, but the Mic still doesn't and hasn't worked.

Answer:Brand New Headset, Mic not Working

Also I am using Windows Vista Home Edition, so I need replies concerning this on Vista, if anyone knows how to fix this, please post your replies, please don't post if you are guessing or do not understand the problem.

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