Computer Support Forum

One Note 2010

Question: One Note 2010

I want to delete a Notebook from my One Note 2010 Program and cannot find how to do it. Can anyone help?

I also want ot share it but I shared it once and then deleted it online (Office Live), and it still shows that I am connected in my One Note Program.


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Preferred Solution: One Note 2010

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

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Question: MS One Note 2010

I am not a happy camper with One Note. Does anyone know of a compareable substitute.

Answer:MS One Note 2010

Seems that there are several
Are there alternatives to OneNote? | ZDNet

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I find that One Note is a pain and would like to remove it from Office 2010. Using the Uninstall facility it only offers to uninstall Office 2010. Is it possible to just uninstall One Note?


You should be able to go to Control Panel - Programs & Features - Microsoft Office - select Change (Not Uninstall) from the 3 options choose Add or Remove Features - Select One Note from the list

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If you are intending to trail the Office 2010 Beta and you are also intending to download and install the x64 version.

These will not install if you have existing 32 bit Office 2007 applications loaded.

You will need to either

Uninstall all 32 bit office 2007 applications


Download and install the 32 bit Office 2010

Just a warning to save download times

Answer:Note for Potential Office 2010 x64 Beta testers


Thanks thats great to know. I would have been digging around in it for a week before I figured that out

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So I booted up One Noe 2010 this morning and got a pop up from it telling me to upgrade it. The button sent me to a legit MS website:

I'm not really sure what's going on here. Is it offering to upgrade me for free to OneNote 2013? Why would MS do that?

Answer:One Note upgrade pop up? Free upgrade 2010-2013?

The standard version One Note 2013 is now free so if you have 2010 there is really no reason not to download and upgrade to One Note 2013. Anyone can download the full standard version of One Note 2013 by going to

The business version which adds Sharepoint support, Outlook/Exchange integration, etc is not free and is still available to purchase for enterprise customers but that doesn't really matter to most home users. I don't think most of enterprise features were in One Note 2010 anyway.

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Hello folks, simple question here,
I have one note 2007 installed on my pc and want to just make a small tweak to it that is a nuicannce in my opinion more than an atcual problem. What i want to do is when onenote closes (meaning the main application) i want to have its tray application close itself. Trust me, it is useful and i have been reviewing this application and like it for starting college but find it annoying how i have the tray application open even when the program is closed. If someone could tell me how to do this it would be appreciated. And i do know about disabling the icon but i dont want to do that as the tray application i find has plenty of usefull features.

Answer:Close the one note tray icon automatically when one note is closed

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I have a problem and I want to know if is there any solution that could help me.
I wrote a note on my note gadget on windows vista but accidentally I deleted it and I want to know if there is any way to recover the info I had in it.
Thanks for your help!

Answer:How to recover deleted note on vista note gadget

There will be still something remaining in the file where Sticky Notes save the notes to. This can be found in

%AppData%\Microsoft\Sticky Notes\StickyNotes.snt

put this in search bar and you'll get a file in search results, click on it and then open it with Notepad. you'll find all your important notes in it.

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Anyone use any "sticky note"/post it note type program? Looking for one.


Answer:Free sticky note / post it note program

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Should I go with a note 3 or 4? should I go with another note device.....  Suggestions please!

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I have a new issue that has come up since we converted an Access database to 2007 file format.
Here is the history.

We have an access database that was created in the old file format. In that database there is a button that opens up word and a mail merge file. Word's mail merge then uses a query from the access database to populate the mail merge document.

We recently converted the Access database to the Office 2007 file format and now the merge process will not work.
I have tried to relink the files and have done some research and it appears that the DDE way of connecting is no longer used in Office 2007. I did finally get to the point where I could see the queries i needed but once I try to open that data source Word give me a general error that it can not open the data source.

How can I get these merge files working again?

PS. We are running Windows XP if that is needed.

We are quickly moving to office 2010 also but that uses the same file format as 2007 so I assume it won't be an issue. Any help you can give me would be GREAT!.

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Hi, I have set up a new Access 2010 database (saved as .accdb) (copying tables, forms and queries from my current one then deleting the old data and modifying a lot of fields). I have a query in with some simple calculations. All the calculations work perfectly in Access. When I merge this into Word 2010 (set up as a letter document) it doesn?t use/show the correct data.

The calculated fields in the query are ?number of people * price tea & coffee = cost tea & coffee? and ?number of people * price buffet = cost buffet". I then use these costs in the same query to work out ?VAT? (another calculated field adding up the calculated "cost tea & coffee" and calculated "cost buffet" as well as a number of other non-calculated fields and multiplying the total by 0.2) and ?Total Cost? (a calculated field adding up various non-calculated fields, the calculated "cost tea & coffee", calculated "cost buffet" and the calculated VAT field).

There are two errors in the data that ends up in the merged Word document:
The "VAT" doesn?t add in the two calculated fields, it only uses the data from non-calculated fields in the query.
Also the "Total Cost" doesn?t add in any of the calculated fields (teas & coffees, buffet and VAT), it only uses non-calculated fields from the query.

It doesn?t ping up any error messages. Why is it changing the data between Access (where the query works per... Read more

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Hi All,
I would like to know is there is any way i can Integrate of Access 2007 , Sharepoint 2010 and Info Path 2010, because as far as my knowledge we can upload Access 2007 into Sharepoint 2010. In Sharepoint i cannot able to use Access 2007 forms so i need to create another good looking way of showing the access lists.
Can you please anyone help me how i can implement this and if we can what are the requirements need to be done, like tools required and steps for the implementation.
If anyone can suggest some books also i can able to read it and learn it myself.
All the response are welcome and thanks for all your support.

Answer:Integration of Access 2007 , Sharepoint 2010 and Info Path 2010

I see no one is offering anything on this post. Not a great site for SharePoint(SP) information. But SP its self is relatively new for developers. We can't afford real SP developers so se make our own. Not a great plan but we are supporting a large SP site.

I think with Access 2007 the best approach is to use it to update list and make reports from list. There is no integration to InfoPath forms that I know of. You have to build them on top of your list with SP Designer.

I did find this video in my favorites that says publish access 2007 to SP2010. I haven't whatch recently...
If you really need Access (in SP) you have to go to 2010. I waited till Access and SP 2010 were available on a test site and build a relatively simple db with a couple of reports and queries that did funcion correctly (without too much alteration). I did have to key each table before it would 'publish'. The 'publish' wizard will walk you thru needed fixes. I looked for the DB to refresh my memory but someone has rebuilt the test site and dropped it.

Any way good luck. I wish I had some recent experience on the issue to offer. Maybe this will 'bump' your thread and get some more information!

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Good morning everyone,
So the other day something incredibly weird had occurred. I was receiving email normally on my phone, came into work, logged in, and began working on my trouble tickets. I noted that when I went back to Outlook to view an email, the email in particular was gone... and then all were gone. My folders, and emails within them, still remained the same. I attempted to research what on Earth happened but I haven't been able to find anything specific to my issue.
I'm using Outlook 2010 connected to an Exchange 2010 server for work. Outlook was setup as cached exchange mode but that has since been changed. The emails also disappeared from my phone's inbox too... it's as if everything was deleted and Exchange figured that's what it should be and synced everything that way. Deleting my OST didn't resolve or resync anything. I ran the scanpst tool on the ost file which reports 93 errors, but as I read the scanpst tool can't repair an OST and thus doesn't do anything.
Does Outlook have some sort of log that may explain what on Earth happened? I can't find any error messages or any other reasons for what may have happened. My view settings weren't changed, nothing has changed on my end. There is no spyware / malware installed on the PC as far as I can tell. No real issues in the Sync issues folder other than a Forms syncing issue which seems to be related to Exchange needing a patch (but can otherwise be ignored).
I will give you... Read more

Answer:Outlook 2010 / Exchange 2010 randomly deleted inbox email?

Are you the only person using that Exchange server who has this issue? Check with the IT department to see if they can recover the emails in your mailbox from the server. It's possible they recently did some maintenance on the mail server that caused this issue. That fact that both Outlook and your phone are having this issue points to this being an Exchange server problem, as Outlook uses autodiscover and MAPI while your phone uses ActiveSync to connect to the server.
Do you have access to your email using Outlook Web Access? If so, log in and see if the emails are there. If not, it's definitely a server issue.
If your mail is still on the server, one thing you could try is re-enabling the cached Exchange mode, saving the change, and then restarting Outlook. The last thing to try is to delete the email account profile and recreate it. Make sure to get the proper settings from IT if you don't already have them -- although since you are using Exchange and autodiscover, that's usually just a case of entering your username and password when you recreate it.

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Thanks in advance for your knowledge and here it goes....Running XP (last update 1/16/2010) IE8 SP3 (late update 1/23/2010) and Avast 4.8 Home edition w/ ZoneAlarm firewallI have read the tutorial for this forum and have tried to follow all instructions, however I was not able to backupmy data using Cobian. I followed the instructions in the tutorial but I could not get my system to recognize the new drive of G:\ so at this time nothing is backed up. I know this is a "stupid" questions but if I back up my files willit backup any of the virus/malware/trojan programs on my desktop?Some other info:Originally the malware disabled my fire wall (the MS onboard one) and the malware displayed a "fake" security center screen and all links brought up various fake pop-up's of infections etc... I was able to download the ZoneAlarm firewalland it seems to be working. It is blocking outbound requests from my system to the internet and asking for approval..I have to assume this is a good thing.This morning when I tried to run Avast it said the operating system was infected and to reboot and a virus scan would be run at boot-up. I did this and now things are better (ie the Security setting look Microsoft normal for the firewall)....I'm still running the ZoneAlarm firewall at this time. However all the pop-ups and other crap is still there.*** Additional info added 1/28 **running avast at bootup found approx 20 virsus and rootkit files and... Read more

Answer:IE Redirect Virus/XP Guardian 2010 and Internet Security 2010 Malware

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

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When the meeting is opened as “this occurrence” or“Open this series”, the “Cancel” button is completely missing from the
ribbon. It shows me as the "Organizer", but only "Delete" is available.

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I'm running Windows 7 Professional and just upgraded IE from 9 to 11. Afterwards, I observed that Outlook 2010 was not downloading pictures (instead showing red x's) and Excel 2010 embedded internet queries stopped working. 
I think I've cornered the problem, but can't seem to fix. I have also observed that IE's temporary internet files (TIF) folder may be missing (Internet Options>Browsing History>Settings>Temporary Internet Files shows nothing under Current Location)
and the allotted disk space is set to zero and cannot be changed. If I input another number (no matter the number), I receive the following error message:
"Please select a value between 8 and 8 for how much disk space Temporary Internet Files may use."
I have tried renaming the following RegEdit keys, but to no avail: Cache and LowCache (both under HKEY_CURRENT_USER>Software>Microsoft>Windows>Internet Settings>5.0). They get replaced when IE11 is re-opened.
The actual values within the registry keys are as follows:
Cache>Content>CacheLimit = 8192 (Decimal)
LowCache>Content>CacheLimit = 256000 (Decimal)
This is driving me crazy. Any help would be greatly appreciated. 

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I'm running Windows 7 Professional and just upgraded IE from 9 to 11. Afterwards, I observed that Outlook 2010 was not downloading pictures (instead showing red x's) and Excel 2010 embedded internet queries stopped working. 
I think I've cornered the problem, but can't seem to fix. I have also observed that IE's temporary internet files (TIF) folder may be missing (Internet Options>Browsing History>Settings>Temporary Internet Files shows nothing under Current Location)
and the allotted disk space is set to zero and cannot be changed. If I input another number (no matter the number), I receive the following error message:
"Please select a value between 8 and 8 for how much disk space Temporary Internet Files may use."
I have tried renaming the following RegEdit keys, but to no avail: Cache and LowCache (both under HKEY_CURRENT_USER>Software>Microsoft>Windows>Internet Settings>5.0). They get replaced when IE11 is re-opened.
The actual values within the registry keys are as follows:
Cache>Content>CacheLimit = 8192 (Decimal)
LowCache>Content>CacheLimit = 256000 (Decimal)
This is driving me crazy. Any help would be greatly appreciated. 

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Hello All

Win 7 Prof 32 bit
Office 2010

I've been trying to create a Task in Outlook from a Word Document that I have created on this computer. The idea is that a shortcut to the document is created as an Outlook Task. Click on the shortcut, and voila - there is the document.

The "Create Microsoft Office Task" icon DOES send the document to Outlook as a Shortcut in a Task, however, when I open the task, Outlook says:"Outlook blocked access to the following potentially unsafe attachments: Shortcut to 'document name'."

It's NOT an unsafe attachment; Outlook WILL OPEN this document if I send it as an email attachment. Outlook will open .docx files types.

This is a one person network, no sharing. And this problem has been driving me crazy. This would be a wonderful feature, if I can get it to work.

Anyone have any ideas what I (or Outlook) are doing wrong?

Thanks for your help

Answer:Creating a Task in Outlook 2010 from a Word 2010 Document

I think this will do the job for you:
Add & Create Outlook 2010 Tasks From Word 2010


You can create a task from Word 2010 document and save it under Outlook 2010 tasks. This feature is by default concealed but you can make it apparent on Quick Access toolbar and use it directly.

In order to use this feature, you need to make this feature apparent on Word 2010 Quick Access Toolbar, head over to Quick Access Toolbar and from small drop down button click More Commands.

You will reach Word Options dialog. Hit drop-down button present beneath the Choose commands and select All Commands. Now scroll-down the list and find Create Microsoft Outlook Task command. Select it and click Add (>>) to show it on Quick Access toolbar pane. Once added, hit OK.

First save the document and then select any portion of the text in the document from which you want to create the task, from Quick Access toolbar, click Outlook task button.

Upon click, it will create Outlook task for the Word document and you will reach Outlook Task dialog where you can set Start and Due date for the task and add more information about it. Save & close the task to view it under Outlook tasks.

When opening task in Outlook 2010, you can also view the document from which it was created from, just double-click the document to open it.

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I am tring to configure Microsoft outlook 2010 to work with my yahoo mail account. Anyone know the POP3 and SMTP port numbers and settings

Answer:Outlook 2010 settings for Yahoo mail windows 2010

This used to work Configure Microsoft Outlook For Yahoo Mail .....

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i am mail merging (word 2010 and excel 2010 database).

when i choose to send the messages as HTML, all is good.

when i choose to send text or attachment - i get this security warning. even after pressing "allow" - nothing happens. (nothing = no trace of messages in outbox and no mail sent)

i know that: "If you choose a format other than HTML, an Outlook message may inform you that a program is trying to access e-mail addresses and send e-mail. This message is a security measure designed to protect against viruses that replicate through e-mail. To continue with the merge, select the Allow access for check box in the security warning dialog box, and then select the amount of time that you need to complete the merge. Click Yes. If you are prompted again, continue to click Yes until the merge is complete."

thank you very much!!!!

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Enterprise , 32 bit
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 2045 Mb
Graphics Card: NVIDIA Quadro FX 3450/4000 SDI, 256 Mb
Hard Drives: C: Total - 50006 MB, Free - 27905 MB; E: Total - 102577 MB, Free - 102479 MB;
Motherboard: Dell Inc. , 0DN075, , ..CN708217847009.
Antivirus: Kaspersky Anti-Virus, Updated and Enabled

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I have a word document set up with fields that I want to create a mail merge from a Query. When I go through the steps to add my query as the source then click on edit recipients there are no recipients. I have tried the same steps with other queries that I have and it works. I'm not sure why the query I want to use isn't working. The query I have set up does have a lot of expressions. Here is an example IIf([fie dt] Between #8/1/2010# And #7/31/2011#,[fie dt]+1096,Null) I have tried to change the expression and it still doesn't work. Any ideas? Thanks!

Answer:mail merge issue with Word 2010 and Access 2010

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Can this be done?

A week ago, I bought a new CD of MS Office Home and Student 2010. Before I did that, I asked my wife, who has occasionally used Access 2003, "do you still need a database program?". I SWEAR she said "no I don't use it any more". The FIRST time she sat down to use MS Office 2010 she asked me "where's the database program?" aarrrrrrrrrrrrggggggggggggghhhhhhhhhhh....

So is it possible for me to buy a way to upgrade the version I have now, or must I buy a completely new stand alone CD for just Access 2010?

Answer:Adding MS Access 2010 to my MS Office Home and Student 2010

I have NOT seen any upgrade to a higher package.

I think the only way is to buy the stand alone package.

Now that you know, you will be buying the Pro version when you upgrade to 2013!

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Win 7 SP1 64-bit
Word 2010
Access 2010

We have some fill-in form templates that we have moved from Word 2003 to Word 2010 (properly) and in the underlying form macro, there is a call to a database to pull office address information that originally was in Access 2003. The macro works just fine if it opens the 2003 version, but I want to update the database to 2010 so that I don't have to worry about compatibility issues. So, after creating a new 2010 database, I went into the Word macro and changed the name of the database in the macro to reflect the new 2010 database, and nada. The statement that accesses the database does not seem to work. Here is the text:

Dim conn As New ADODB.Connection
conn.Provider = "Microsoft.Jet.OLEDB.4.0"
conn.Open Environ("ALLUSERSPROFILE") & "\Application Data\sgData01.accdb"

Dim rs As New ADODB.Recordset
rs.Open "select * from offices where shortName = '" & sCity & "';", conn

I am NOT a programmer so if there is further information you need, please let me know. I assume, though, that perhaps 2010 uses something other than Microsoft.Jet.OLEDB.4.0 or something like that...

Any and all assistance will be HUGELY appreciated!!

C. Homer

Answer:How to pull data from an Acess 2010 database using Word 2010 VBA

Allen Browne has a utility to establish the Jet version (among other properties) of the current database. See

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I've been reading around and it appears lots of peopel are experiencing this issue. Has anyone managed to fix this annoying issue of the cursor jumping around in when typing. I'm using a sony vaio laptop , windows 7 ?????

Answer:Cursor Jumping In Windows 7 , outlook 2010 , word 2010

Hi jezrp,
Does the issue occur in other applications such as Notepad? If the issue only occurs in Microsoft Office 2010, you can post a thread on Office 2010 Forums.
However, if the issue occurs in other applications as well, please try the following suggestions to see if the issue can be resolved:
If the issue persists after installing the latest drivers which are compatible with Windows 7, the issue can be caused by the factors including third party software, device driver, touchpad settings, virus or spyware infection.
Please see if the following suggestions can resolve the issue:
-    If the issue occurred after installing certain software or hardware, please remove it to check the result. Or, you can perform System Restore to restore to the date before the issue first occurred.
-    Scan your system using anti-spyware and anti-virus software to confirm the system is clean.
-     Check the touchpad's sensitivity if it is available. You can simply disable the touchpad to test the result. You shall contact the device manufacturer directly to confirm the settings.
-    Use a mouse pad for better mouse performance.
-    Replace the mouse and check the result.

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My beta expired so I uninstalled the beta. I restarted and tried to install the trial but I get this error.

Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2010 trials being installed. (System error: -1073418160)

I read then that I was to delete the following reg entries



Problem is the bottom entry is not deleteable. If I try to delete it or a subfolder or the key I get

Cannot delete office: Error while deleting key.

I tried deleting the key in safemode or by altering the permissions of it and running regedit in admin mode but nothing worked. I'm running win 7 x64.

I would greatly appreciate any help so I can clean this and install the office 2010 trial.

Answer:After uninstalling Office 2010 beta can't install 2010 trial help

Down load and use this Ccleaner Piriform - Download CCleaner, Defraggler, Recuva, Speccy - Millions of users worldwide!
then try to install
If you still cannot, try in safe mode

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I had a problem with Outlook emails hanging up in the outbox and then sending as many as 14 copies of the same message. I was unable to fix this Using the "Repair" function of the upgrade installation disk (created from the downloaded file). I removed Office completely and tried to reload; however, my disk got corrupted and Outlook is no longer available. Is there a way to recover Outlook without having to purchase it separately? I am using Office Professional Plus 2010 Home Use Program. The email that came with the original download from Digital River states to go to the "Account Management Console" to reload; however, this is on a hard copy and the original email with the link is no longer available. Any help will be greatly appreciated.

Answer:Solved: Outlook 2010 missing from Office Professional Plus 2010

If you downloaded this from Digital River, then you may be able to download it again, contact them and ask.

If you can download the install file again and it works, burn yourself a CD of the downloaded install file.

Also write the keycode on the CD.

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Hi my desk top came with MS Office Starter 2010. I want to load the Office Home Student to the PC.
Will Starter remain or be over written.
Would it be best to delete Starter 2010 before loading Home Student.
I have been unable to find a answer on Google to give a straight answer.
Is there any way of testing the office 2010 soft ware prior to loading or after loading to see if its genuine.
I paid top price but its just that I would like to make sure and do some thing about it if not.

Answer:Replacing Office Starter 2010, with Student Home 2010

Don't user it myself, but ....
Starter will probably be over-written, in any case what does it matter, you can always delete Starter after installing Student if necessary - I am sure that the Software itself will tell you during Installation.

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The Microsoft Office Blog is giving away 2,010 copies of Microsoft Office 2010!
You are eligible to enter this Sweepstakes if you are a legal resident of the 50 United States and District of Columbia, and are 18 years of age or older.
Details: The Microsoft Office Blog

Answer:Microsoft is giving away 2010 licenses of Office 2010

nice give away...but,sad since it is not a global for USA

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Hi all
Having totally WIPED office 2010 from my system and re-installed again the problem I had with the "Purge" folder not appearing now is SOLVED.

However you still don't get a line through the deleted items -- but they are in Trash folder now.

This is BETTER but still NOT WHAT IS NEEDED -- as another computer with Outlook 2007 doesn't get the "Non purged" items in the inbox which it should do.

IMAP should effectively leave items in the Inbox until purged -- otherwise I might as well go back to POP3 - more fiddly to manage whern you leave stuff on the server but it works.

What I'm resigned to doing now is to use the REST of the office 2010 suite (EXCEL etc) which is really good but stick with Outlook 2007 for email.


Answer:Outlook 2010 Saga with IMAP, Can I use Office 2010 and

I do like the way 2010 deletes the emails without purge, but I have found that rules randomly fail and some mail goes awol for a while when switching between folders (it reappears after a while)

IMO outlook 2003 is still the best (I hated 2007) but I will reserve full judgement until 2010 is out of beta.

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Hi all,

this maybe a tricky one, im not that techi so please bare with me

I am using MS office 2010

when I try to link an access database to an outlook folder using the:

home ribbon > External Data > import & Link > more > outlook Folder.

after I click on the "outlook folder" option, nothing happens.

absolutely nothing. no warning, no error, no not responding.. nothing at all.

I spent hours and hours looking for solutions, messed other parts of my computer and still no success

I need to link to my outlook contact. please help this may sound silly I uploaded a video on you tube asking for help.

Answer:Access 2010 Linking to outlook folder 2010

As a work around...Export your contacts from Outlook to csv then import (text) to Access. File > Options > Advanced...Export is midway down the page

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Every day I send out excel documents that I then convert to pdf's. I use the same excel template on each document. The only thing that changes in each document per recipient is the "name" "company" & "email" fields in the excel document.

Question: Is there a way I can get these documents to interface with outlook so that when I select more than one person to receive the document (as many as 30 people will receive the same document), and auto populate the contact info "name" "company" "email."

This way would save me a few steps so that I don't have to pick a contact... type all their info in the fields... send. Select my next contact... enter appropriate info in the fields... and repeat and repeat.

I'm emailing job specific information to everyone working on the same job. I'm sending it to multiple people, but need it to look like they were the only one who received the document. Just like when you get an email about the "deal of the week" that says, "Dear Mr. Johnson, How's your summer going?.... " while someone in NYC gets the same letter that says "Dear Mr. Thompson, How's your summer going.... " from the same sender. Of course the deal of the week changes each week.

How can I make this happen? If there is a better way outside using excel to create pdfs, or a totally different method entirely. I'm all ears. I just need to send the informatio... Read more

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Hi all,

this maybe a tricky one, im not that techi so please bare with me

I am using MS office 2010

when I try to link an access database to an outlook folder using the:

home ribbon > External Data > import & Link > more > outlook Folder.

after I click on the "outlook folder" option, nothing happens.

absolutely nothing. no warning, no error, no not responding.. nothing at all.

I spent hours and hours looking for solutions, messed other parts of my computer and still no success

I need to link to my outlook contact. please help this may sound silly I uploaded a video on you tube asking for help.

Answer:Access 2010 Linking to outlook folder 2010

Works like a charm on mine.

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My trouble started with a window called Home Antivirus 2010... (is this the same thing as PC Antispyware 2010 that is now sitting in the tray?).

I believe I have followed the instructions and successfully ran Avenger, and Malwarebytes to remove PC Antispyware 2010. Then I realized braviax was out there running and I ran SDFix in safemode followed by another scan and remove with Malewarebytes. It finds and remove the files (56), but doesn't seem to solve the problem. I've now run HJT and have the following log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:47:54 PM, on 8/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\\agent\mcdetect.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program ... Read more

Answer:Braviax.exe / Home Antivirus 2010 / PC Antispyware 2010

Hi Welcome to TSG!!

Download ComboFix from one of these locations:

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**


With malware infections being as they are today, it's strongly recommended to have the Windows Recovery Console pre-installed on your machine before doing any malware removal.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
Go to Microsoft's website =>

Select the download that's appropriate for your Operating System

Download the file & save it as it's originally named.
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.

Please note once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall.

Drag the setup package onto ComboFix.exe and drop it.

Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.

At the next prompt, click 'Yes' to run the full ComboFix scan.

When the tool is finished, it will pr... Read more

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I am ready to pull out my hair (and Ive already lost too much of it already). This virus/malaware is making my life miserable. I did a google search and saw many other people were also having the same problem which lead me to your website. Thank you for taking the time to assist me.I am using Windows XP and two days ago noticed the computer going VERY SLOWLY. So I rebooted thinking that would solve the problem and immediately got the aforementioned tell-tale warnings: Tracking software found! XP Internet Security 2010 Firewall Alert!Immediately I freaked out. I am using a laptop I was loaned by my friend as I am recovering from an accident and recently had surgery and am currently immobile. After some inspection I noticed he did not have his Firewall up, nor did he have anti-virus software running/installed or spyware software installed. My first thought was to pay the fee for what I have since discovered is bogus antivirus software. Since I am currently on disabilty this was not something I wanted to do, but after doing more research online I am so glad I didnt fall for this trap.So I immediately downloaded Avast home edition, and did a virus scan. It found several infected files which I removed. It asked me to restart saying there was something in the operating system. So I did another full system scan and Avast found a few more. I later used MalwareBytes Anti-Malaware which found a few more which I also removed. What a relief. I thought all was good. Until I woke u... Read more

Answer:XP Internet Security 2010/XP Guardian 2010 malaware

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I am configuring our commvault backups and it needs the MAPI which comes from the outlook client. I do not want to setup an off host proxy just, so it was suggested to install outlook on the exchange server.

I know prior to 2007 this was not supported, and although it might be possible now I'm still a little iffy on the practice. I am wondering if anyone else has done this and weather or not its supported. I cant seem to find any good information from google on people that have done this and if it worked or caused instability issues with exchange.

I am planning on installing outlook 2010 on our Exchange 2010 SP1 server.

Answer:installing outlook 2010 on exchange 2010 server?

AFAIK it isn't supported. If you need the exchange MAPI just download it here

No need for the outlook client.

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If all goes according to plan, Mozilla might release no less than three versions of its open source browser in 2010, culminating with Firefox 4.0. The next major version of Firefox is scheduled for general availability by the end of 2010. Of course, this is nothing more than a preliminary estimate of the delivery deadline for Firefox 4.0, and an optimistic one at best. The fact of the matter is that, Firefox 4.0 could also slip into early 2011, which would leave just two releases of the browser in 2010, namely 3.6 and 3.7.

At the start of this week, the number of Firefox 3.6 Beta Testers was approximately 600,000, but expected to lower over the holidays. Mozilla shipped the fifth Beta build last week, introducing more than 130 fixes over Beta 4. Firefox 3.6 Beta 5 is currently available for download for early adopters. At the same time, the company is laboring to produce the first Release Candidate of Firefox 3.6. In this regard, testers could be getting their hands on Firefox 3.6 RC by year?s end, although this development milestone could also slip into 2010.

Source -
Firefox 4.0 Beta in mid-2010, Final in Late 2010 - Early 2011 at the latest - Softpedia

Answer:Firefox 4.0 Beta in mid-2010, Final in Late 2010.

I want 3.7!! It's got that new look!

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Question: A net for a note

Yes, I, the big shot here, have a question for you. :P

Let's start out by saying, my netbook; light, superb battery life, enough "umph" to run the basics.

The thing that bugs me about it is; The screen being only 10.1", a little small for viewing webpages; It's not like "sloooow", just want it a little bit faster, higher than max 2GB RAM and Atom processor.

I currently run Ubuntu on it, yet it is still a bit slow. As much as I have learned to like Ubuntu, it really isn't working on here. Works great with my HDPC, EeeBox EB1006HB, though.

Can I, perhaps, sell my Eee 1005HA netbook, for ~$100, and give ways some of the money for a new one?

This is what I'm looking for:

At least a 15" LCD
Intel i3/AMD equivalent
Any capacity HDD/SSD
As long as the battery lasts more than 1 hour, I'm happy.
Windows 7 Home Premium is fine.
I think everything else is standard.

Price I'm looking for is max $500. This is not a gaming laptop, a simple on-the-go PC.

Please stay in Newegg.

(please don't mention HP's)

Answer:A net for a note


Originally Posted by MindoverMaster

Yes, I, the big shot here, have a question for you. :P

anyway. :P

This is nice. - Acer Aspire AS5552-3036 NoteBook AMD Athlon II Dual-Core P340(2.20GHz) 15.6" 3GB Memory 320GB HDD 5400rpm DVD Super Multi ATI Mobility Radeon HD 4250

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Question: HP welcome note

OK enoughs enough. I have tried everything to get rid of the welcome note that keeps coming up. Come on HP get your **bleep** together and stop this annoying gimik. Why on earth have you done this as people will just stop buying your machines you idiots! How the hell can you present business meetings with this crap keep popping up. Has anyone else suffered this **bleep** and how do you get rid of it without taking a hammer to a brand new machine? Tried deleting,        tried ctrl/shift/escape,        new machine a week old so restore to what?

Answer:HP welcome note

If this is the issue you are referring to, read through this discussion. 

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Question: Note pad

is there any note pad that allows you to insert photos in it and if so where could i get a free download .ty

Answer:Note pad

"WordPad is a simple notepad application that will allow you to write and print documents"
Could you just use that? It will let you insert photos and should come pre-installed on your computer.

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Question: please note!

Sorry for the inconvenience the actual message is ''non-system disk or disk errorreplace and strike any key when ready''Please help me

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Sorry if I'm in the wrong section. (mods please move if needed)

My mother wants to take notes (class she's taking) on her xps 12 using a stylus. She'll be using a capacitive stylus too, so support for that would be a must.

We'd prefer free too but willing to look into paid versions. Any recommendations that doesn't require "cloud" saves is also a must.

Thanks in advance!

EDIT: or is it possible to use the stylus on word 2010? If so how do I go about it?

Answer:note pad app for xps 12?

You can try the EverNote.

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Question: Please note

that we now have a blue link to our new WebDesign forum at the top of the page.I hope you'll find time to take a look, and if you've never done so before maybe you'll be tempted to try your hand at designing a site with help and advice from your fellow forum users.

Answer:Please note


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Please could someone explain how I do a Web Note as I am confused by this.

Also suppose I want to make a Web Note, how would I Copy it to paste it as an answer to a question on someone's Forum.

Example: Someone asks: What was the date they first manufactured product X?

I find the answer on another Web Page, highlight the date of manufacture of product X on this page but I now want to paste the Highlighted Answer on this other Forum. How would I do that.

Would I first have to save it in my Pictures or something?

Answer:How do I do a Web Note?

Hi, I think you mean this feature in Edge...?
How to Make Notes on Web Pages with Microsoft Edge

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Question: DDS Note pad

DDS (Ver_09-03-16.01) - NTFSx86
Run by Snaddon Family at 17:06:31.45 on Tue 24/03/2009
Internet Explorer: 7.0.6001.18000
Microsoft? Windows Vista? Home Basic 6.0.6001.1.1252.64.1033.18.954.121 [GMT 13:00]
============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\... Read more

Answer:DDS Note pad

H iSir anthony hopkins,Welcome to the BleepingComputer forums.We apologize for the delay in responding to your request for assistance. Every one of our team members is a volunteer and unfortunately, there are often just not enough to keep up with demand. Thank you so much for your patience.If your issue has been resolved or you have received help elsewhere, please post a reply here and let us know so that we can close this thread.If you still need assistance, my name is SpotCheckBilly (SCB for short) and I will be happy to help you.===Very Important===The instructions in this thread have been specifically designed for THIS USER'S MACHINE ONLY . You should not use these instructions to clean your machine. Doing so could cause irreparable damage to your machine. If you need assistance, please start your own thread.=================A few things which will make our fix go more smoothly.Please >> DO NOT<< run any scans/tools or other fixes unless I ask you to.Please DO NOT install any software while we are working.Please Do not skip any steps. With some infections skipping a step can be disastrous.If there is something you don't understand or or are unsure of -- please stop and take a moment to ask about it. If you are running P2P filesharing program(s). My recommendation is you uninstall it/them.Remove any cracked/pirated software. I will immediately stop helping you if I discover any.The most important thing to remember is to be patient. Very seldom can we r... Read more

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Question: One Note

I know OneNote 2k7 used to have a "Print To Onenote" plugin, and i cant for the life of me find this. I've been in need of pulling in PDF's to some of my notes and i cannot figure it out.

Also, how does Onenote react if i move the notebook directory? I want to move it to my dropbox folder (other stuff in dropbox so changing that is a no-go), so i have easy access to my notes on my desktop.

Answer:One Note

When you install OneNote there should also be a OneNote printer driver and you simply print to that. Also a notebook directory can be anywhere, just move the notebook directory to where you want and open it from within OneNote and it should become a tab on the left. In windows 7 I simply pin OneNote tee the tank bar for quick access.

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Question: one note

hi, i have downloaded some of the templates (stationaries) for one note that i don't like and would like to delete. How do I do that?


Answer:one note

Do you have their full name? If so, navigate to that folder, select the file and press your Delete key. Otherwise, I imagine you can go to File | New.., navigate to your templates, right click on your template and select Delete.

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I have somehow managed to get my wesite on the first page listings
of google,MSN,AOL,Yahoo and all the web search engines.
So,apparently it's not a matter of incoming links,as I don't have many.
It is apparently due to content and keyword relavacy to the content
on the page.
So make sure your content reflects the mission of your website and
your keywords are relevent to your sites purpose and the content
in your pages.

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Question: Note Pad

I recently did a clean instal on Win ME. Somehow my OE Inbox ended up on a file that opens in note pad. I now have no record of my inbox emails. Is there any way I can reinstall them?

Answer:Note Pad

If you did a clean install everything would have been wiped.How did you save then restore your OE files?

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Question: Note to Self


I made a note to myself yesterday to sort out my computer. At time it is tortue to operate this machine. Just the pauses and inconsistency of performance paticularly regarding internet surfing.

Is there any help with using Combofix?

I Think this may help, as my computer bleeps very regularly! I've been putting up with it for a long time.

The normal programs I use are

Super Anti Spyware
Malware Bytes Anti malware
AVG PC Tune Up - 2011
Uniblue - Speed up my PC - 2009

Currently running Comodo Security Suite for Firewall, virus, and spyware protection.

Operating System - Windows XP
Service Pack 2
32 bit
1.67 GHz, 256MB RAM



Answer:Note to Self

You are seriously under - memory. Only 256Mb means that there is a lot of swapping to the hard drive going on. I'd bet the hard drive activity light stay pretty much on.

I would suggest going to at least 1Gb of memory. If you can post the make and model I might be able to be of more help. If it is a no name brand then what make and model of motherboard please.

1.6Ghz can run OK with enough memory.

Also you should be running SP3. Once the memory is upgraded and it is running OK then that should be the next step.


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Question: MS One Note

I tried the trial version and than purchased this program. It has saved me so much time and paper. I do not use sticky notes at all anymore.

I love the screen shot feature and the quick note feature, both available in the sys tray. This was one piece of software I was glad I purchased.

Answer:MS One Note

Im glad it works for you but i think i will stick to having notepad on my quick launch bar (right next to my home made TS shortcut) as its easy to use and does't cost anything!!!!

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Question: One Note

Does the program One Note come with Microsoft Office?? If not does any know where to download it and if it is free or cost money for the license?


Answer:One Note

None of the Office programs are free, but I believe MS offers trial demos. OneNote comes with Office Home and Student, Office Ultimate, as well as stand-alone.You can get the suites or stand-alone applications here:

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Question: note to self

sorry, on another PC
saving a log here, sorry its the quickest

but I do have a question
on the warning I saved as a new .txt

I'll ger back to it on mon. . sorry again

Answer:note to self

Im confused, are you continuing a thread from somewhere else?

Otherwise, I have no idea what you need.

I will say anything with (no file) or (file missing) can be deleted.

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Question: One note

Hi, my problem being is that I have Microsoft Office One Note 2007 which I use on occasions, but now when I am in the middle of doing something on my pc, it will always appear daily on more than one occasion ready for me to start working. Is there a way I can refrain it from doing this? Thank you.

Answer:One note

click here

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I was browsing some pages and then i see new tab opening with "", wot says its not a good site...................

What was that??

Edit: sorry for: ??? In title!

Have you installed a toolbar or something? Some get installed when you installed other software. Also, what browser do you use? And does "" open at startup of the browser?
The pages opened on startup can be easily edited:
1. Go to the settings of your Internet-Browser. Try to find the place where you can select which pages will be opened on startup.
2. Change it.
3. Done! is also not a used domain right now. As you may see; the page tries to sell you the domain. This means that the domain is registered, but not used currently.
I don't think is a bad site. By Googlin' it you get the text: You found, so will your customers. It's a great label for your website and will help you define your identity on the Web.
Also; My Norton Antivirus doesn't report it as bad.
Hope this helps!

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I have had a terrible time trying to trace down "not responding" in various programs. About 90% of the time however, it occurs in Outlook 2010 and sometimes in Word 2010. I took down the information from the event viewer after the last time it happened so badly that I had to restart the program because waiting didn't bring it back.
Win 7 Prof, SP1. i7, 930 with 24 gig of 1333 Kingston HyperX ram. Several drives: C SSD Plextor and Office is actually installed on a WD Caviar. Neither drive show errors. Only thing I see is that the Caviar is using Microsoft 2006 driver and I haven't been able to find a newer driver. Happens when SATA is set to AHCI and when it is set to IDE.

Thanks for any help or suggestions you can offer.
BTW, I have run scannow and also have gone through my pst files and archived.


Answer:Outlook 2010 and sometimes other Office 2010 not responding

Your post is evidently messed up as your graphics are not readable.
You might want to look at your post and see what you can do to clarify
your pictures.


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I apologize in advance if I shouldn't post here until I am directed to this forum from the "i am infected forum". However, I see nothing written frowning upon starting in this forum.I ran into antivirus xp 2010 a few days ago, thought it had been removed using removal guide found on this website. I even did a mcafee and malwarebytes scan this morning to double check and found nothing. Fast forward to this afternoon. I looked over at my desktop and saw 3 or 4 fake security alerts. Thus it is back.In addition to this, at startup i've occassionally been getting "checking file system on C: type of file system is FAT32". This drive check is done with a light blue background. Takes 3-5 minutes, and then takes me to windows. I was able to put malwarebytes and fixexe onto a flash drive and get them to run on the infected computer(per bleeping computer removal guide instructions). Malwarebytes found 5 "items" infected. This is my parents computer and I would really like to get it fixed before i leave monday morning. I know that is basically impossible due to the amount of people you help here. However, if there is anyway I can at least get the ball rolling I would appreciate any assistance you can give at your earliest convenience.Thanks for your help and future advice. DDS logs followed by gmer.log:DDS (Ver_10-03-17.01) - FAT32x86 Run by BV at 10:47:26.31 on Sun 04/04/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.26... Read more

Answer:antivirus xp 2010, xp security 2010 issues

here are my most recent m-bytes logs: (most recent first)Malwarebytes' Anti-Malware 1.45www.malwarebytes.orgDatabase version: 3951Windows 5.1.2600 Service Pack 3Internet Explorer 8.0.6001.187024/3/2010 6:58:56 PMmbam-log-2010-04-03 (18-58-56).txtScan type: Full scan (A:\|C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|)Objects scanned: 188559Time elapsed: 52 minute(s), 51 second(s)Memory Processes Infected: 1Memory Modules Infected: 0Registry Keys Infected: 0Registry Values Infected: 0Registry Data Items Infected: 3Folders Infected: 0Files Infected: 1Memory Processes Infected:C:\Documents and Settings\LocalService\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Unloaded process successfully.Memory Modules Infected:(No malicious items detected)Registry Keys Infected:(No malicious items detected)Registry Values Infected:(No malicious items detected)Registry Data Items Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\BV\Local Settings\Application Data\ave.exe" /START "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\op... Read more

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I have a rogue antivirus program that actually is like a virus itself. My computer runs VERY slowly, I keep getting popups saying that I need to run Antivirus 2010, I get the "blue screen of death" periodically, and the computer shuts down sometimes on its own. Also, my history page says I've been to a lot of sites that I haven't been to, when I click on sites from Google such as the wikipedia site about registry editing, I'm directed to different sites (although this doesn't happen if I manually type in the URL address), and removing PC Antivirus 2010 through the control panel doesn't work either.

I installed Malewarbytes Anti-Malware in an attempt to rid myself of this problem, but I can't seem to run it. However, I printed the instructions...which said to contact Hijack This and send you all my DDS.txt file and attach my other Notepad file after running the DDS software. Here are the DDS file:

DDS (Ver_09-07-30.01) - NTFSx86
Run by Millerworks at 1:51:11.56 on Thu 08/13/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_02
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.463 [GMT -4:00]

AV: Kaspersky Internet Security *On-access scanning disabled* (Outdated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
FW: ActiveArmor Firewall *disabled* {EDC10449-64D1-46c7-A59A-EC20D662F26D}
FW: Kaspersky Internet Security *disabled* {2C4D4BC6-0793-4956-A9F9-E252435469C0}

============== Running Processes ===============

C:\WINDOWS&#... Read more

Answer:Infected with PC Antivirus 2010 (aka Antispyware 2010)

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..Please download ComboFix by sUBs from HERE or HERE and save it to your Desktop.During the download, rename Combofix to Combo-Fix as follows:It is important you rename Combofix during the download, but not after.**NOTE: If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tabSet to "Always ask me where to Save the files".After that, double-click and run Combo-Fix. Let it finish its job and post the log hereIf ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

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Infection began 06-21-2010 while on Facebook using Farmville Application. Resulting in no internet connection in normal boot. All attempts to open IE resulted in a page displaying "Internet Explorer Warning ? visiting this web site may harm your computer" There was no name security software but all showed a link to The links took me no where. Additionally pc extremely slow and would not launch Adaware and a number of other applications. I was able to connect in safe mode with networking. I work in the IT field and have dealt with many trojan/virus/other issues for years. I have been reading your forums for the last week and today ran Combofix as the last resort. Prior to running ComboFix I ran Malwarebytes/Super AntiSpyware/Spy Bot S&D/SmitFraudFix and many others. All removed various items. Prior to running ComboFix today all scanned and reported clear of infection. Kudos to those who developed the ComboFix tool. I am now able to connect and at first glimpse the pc is running great. I would appreciate someone looking at my ComboFix log in hopes of finding out if all issues are resolved. I also would be interested in actually identifying the infection. I do have HJT logs prior to ComboFix and after if they would help. I also have the logs from multiple scans over the last week. Please just ask. Again Thank you for the WONDERFUL tool and site and I am very interested in your comments regarding the log. Much Appreciated!!ComboFix 10-06-25.... Read more

Answer:Infected 6-21-2010 Just getting reconnected today 06-25-2010

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hello, my computer is infected with this virus. I downloaded and ran the malware removal software and although it seems like the virus is gone, I still see traces of it in my registry. Any help would be much appreciated..below is the log from hikackthis..thanks in advance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:26:28 PM, on 8/17/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exeC:\WINDOWS\system32\lxddcoms.exeC:\Program Files\Network Associates\VirusScan\Mcshield.exeC:\Program Files\Network Associates\VirusScan\VsTskMgr.exeC:\WINDOWS\system32\java.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Microsoft LifeCam\MSCamS32.exeC:\Program Files\Spyware Doctor\pctsAuxs.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Pure Networks Shared ... Read more

Answer:Infected with PC Antivirus 2010 (aka Antispyware 2010)

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may ta... Read more

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Hi all,

I ran into an interesting dilemma today and I was wondering if anyone else had encountered this. I bought a copy of MS Office 2010 Professional at a local computer show. I installed it, entered the product key, re-booted, and opened MS Outlook and it said I still needed to activate my software. I choose the Online Activation option and it said my product key was not valid. I looked in my list of programs and I noticed that the software had installed as MS Office 2010 Professional PLUS.

I'm guessing this is the reason my product key was invalid. Could I have been sold a volume license key? Or could it even have been a packaging error? I'm going to try and download MS Office 2010 Professional from Microsoft's website and try my product key again to see what happens. In the meantime, I'd really love to hear everyone's thoughts on this and if anyone has run into a similar issue.


I should also mention: the package was sealed and, to the best of my knowledge, it appeared to be an authentic Microsoft CD.

When I tried downloading a copy of MS Office from Microsoft's site it said the product key was blocked.

I did a reinstall and ran into the same problem. When I run the activation wizard it says my key is not valid. But when I first install the program I enter the product key and it says valid. =/

Answer:Bought Office Pro 2010 - installs as 2010 Pro PLUS

This is your problem:


I bought a copy of MS Office 2010 Professional at a local computer show.

obviously, it is not a legal key

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I ran combo fix last night and it looked like it had killed the spyware 2010. When my wife booted up this morning spyware 2010 was back. So this time I am paying attention to the instructions. ;) below are the logs from dds, combofix and rootrepeal. Thanks for any help you can give meDDS (Ver_09-12-01.01) - NTFSx86 Run by Owner at 10:37:40.21 on Sat 12/12/2009Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.239.42 [GMT -6:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEsvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\svchost.exe -k imgsvcC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exeC:\Program Files\Canon\CAL\CALMAIN.exeC:... Read more

Answer:Antispyware 2010 and Antivirus 2010 Malware

Here is an update, whatever it is that left over from the malware Antispyware 2010 and Antivirus 2010 is now causing google and yahoo search redirections to random places and the popup blocker isn't stopping any popups.

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Hey guys,
I have had Microsoft Office 2010 Home and Student for a few days (legal bought copy with key, so that won't be the problem) and right away I noticed Word 2010 could not open a .doc file. By the end of the day this problem was fixed via the registry.
Now I am having similar problems with Powerpoint 2010; double clicking a .ppt file doesn't open it in PP2010 and like the problem with Word 2010- you cannot simply change the default in the conventional manner via the Default Programs menu or the Right click> Open With> Choose Default option.
In the end I found that in the registry; going to HKEY_CLASSES_ROOT\.doc and changing the (default) value from doc_auto_file to word.document.8 the option came up for Word 2010 and it by default began opening .doc files.
All I need is the ppt_auto_file replacement for the registry (if it works) in order to fix it and of course anyone else having this problem with Word 2010 and Powerpoint 2010 will at least have solved one or both of the issues!
Cheers guys!

Answer:Powerpoint 2010 and .ppt (same problem as Word 2010 and .doc)

Thanks for posting the results of your "problem" solving to help others in a similar situation.

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Help! I am trying to copy and paste a chart from Excel into a Word doc. It doesn't matter what Paste-Special option I choose, it pastes a box for the chart but only the bottom quarter inch of the chart appears in the box. The rest of the box is blank. If I click on the box and drag it, I can see a ghosted image of the contents of the chart but I can't get it to really appear. It also only prints the bottom quarter inch of the chart. I've tried and tried and tried, every option I can think of.

Answer:Word 2010/Excel 2010 STUMPED

I figured it out...but what a stupid solution. I had to change it's "Position" to anything but the default.

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Question: One Note Offline

Is this new or I just see it lately? One Note offline, store notes in internal memory. (OS version: 8.10.14203.306)

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 Will it work samsung galaxy model pen note II on Lenovo x200 tablet? This is a similar technology. 

Answer:Galaxy Note II Pen......

The Samsung ATIV 500t pen works with Helix 1. The same pen used to work with the my previous owned Galaxy Tab 10.1. IMO Samsung use the same Wacom digitizer technology, so it should work but of course no guarantee for Note II pen...

ThinkPad W520, i7-2820 CPU, 32GB RAM, NVidia Quadro 2000M 2GB GPU , mSATA Samsung Evo 840 1TB + 2x Samsung SSD EVO 840 1TB & Lenovo Helix i7 8GB RAM & ThinkPad W540, i7-4800MQ, 32 GB RAM, NVidia Quadro K1100M, OS on M.2 2242 Transcend MTS400 256GB + 2x Samsung SSD EVO 840 1TB

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Question: One Note 2007

I sent my PC for repair and the store installed a older version of one note. I can't read my old One Note files. The message on screen reads
" This section is from a later version and cannot be opened" A converter may
be on the mircosoft web site.. Does this mean I have to upgrade my office suite
or is there some other solution?

Answer:One Note 2007

Take it back to the repair shop were you had your repair made. If they messed it up, it's their responsibility to make it right.

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I have onenote 2010 instaill (not that i ever use it)
I've seen rectenly when i right click in IE9 it comes up with an option to "Send to onenote" i don't want that option there. I've disabled all the OneNote add on in IE9 but it still there. I've look in the setting for onenote but cant find anything.

Any ideas?

Answer:One Note intergration

I wonder if the add/remove commands in customize (when you right-click the tool bar upper right side) would prevent it?

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Regarding post Has Mark left the building? We haven't heard from him in a long time!

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can anyone advise how to correct this !!!!!!!!!! when I open readme files in notepad all the lettering is struck through the middle and makes it difficult reading.........if i copy and paste it seems to disappear ??so i can't give you a sample

Answer:Note Pad Problem ??

sorry forgot to say even when I type it strikes thru every letter ??

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Question: lost note

used to have a note about how to delete dropdowns in the oe address box, lost, can anyone help, you know when you type the first letter in the address bar you get all the past history. need to clear.

Answer:lost note

sorry mean internet explorer

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Hi, are there any note-taking apps with possibility to export files as .txt or .rtf? Lightweight preferred.

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I have been using this forum for quite a few years and finally decided I should join to give a note aof thanks and gratitude to all contributors who have helped me save my own butt with windows problems that I seem to attract. With the 54 or more installs that I have done on my system over the past 10 years, I am sincerely Thankful that there is a wealth of information and knowledge from what appears to be more than experienced tchnical users, and boy have I appreciated all your posted help. Has gotten me through many a night up till the wee hours of daylight seeking that final breakthrough to solve a system/installation/software dilemma or jsut to understand some feature on windows enabling me to boldy go where the registry doesn't even touch (humor). with that stated-SINCERE THANK YOU.

I have began to use FD encryption (Bitlocker 256 diffuser modded group policy) and will be asking some question for some checklists/guidance with backup (Image for Windows) and windows system backup/use of system restore and would like to know which header (part of the forum) I should post these particular questions?


Answer:Note of Thanks & Appreciation

put it in the back up and restore section, if ever in doubt put a thread in the general discussion thread and it can be moved by admins to the relevant forum.

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How many forum members does it takes to change a light bulb? 1 to change the light bulb and to post that the light bulb has been changed 14 to share similar experiences of changing light bulbs and how the light bulb could have been changed differently 7 to caution about the dangers of changing light bulbs 1 to move it to the Lighting section 2 to argue then move it to the Electricals section 7 to point out spelling/grammar errors in posts about changing light bulbs 5 to flame the spell checkers 3 to correct spelling/grammar flames 6 to argue over whether it's "lightbulb" or "light bulb" ... another 6 to condemn those 6 as stupid 2 industry professionals to inform the group that the proper term is "lamp" 15 know-it-alls who claim they were in the industry, and that "light bulb" is perfectly correct 19 to post that this forum is not about light bulbs and to please take this discussion to a lightbulb forum 11 to defend the posting to this forum saying that we all use light bulbs and therefore the posts are relevant to this forum 36 to debate which method of changing light bulbs is superior, where to buy the best light bulbs, what brand of light bulbs work best for this technique and what brands are faulty 7 to post URL's where one can see examples of different light bulbs 4 to post that the URL's were posted incorrectly and then post the corrected URL's 3 to post about links they found from the URL's that are relevant to this group which makes light bulbs relevant to this group ... Read more

Answer:On a lighter note........

I like it, reading that makes me feel a bit sheepish about my postings. BAA!

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How to install windows xp on this HP model HP 630 NOTE BOOK PC i tried to preview the Bios environment but i could not see where to change SATA to IDE option.


In the Bios look for HDD Mode or SATA. Here change the HDD mode from AHCI to IDE or Compatibility mode.
If you can't find that and are having problems getting the SATA drive recognized, then you can slipstream the SATA driver into your XP Disc with nLite.

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I am running Win 7 on a Dell XPS M1210. It a 1GB hard drive, which, initially, ran Win 7 fantastically. That was a week ago. Now, I turn it on ( with NO cords accept the power cord), the RAM indicator shows 75%. As I type this, I only have this window open, 83%. I am waiting for another mem. stick to put in it. Until then what can I do to free memory for RAM? I have tried messing with the paging system, but I was not comfortable doing that. Fortunately, I knew what I changed, so I changed it back QUICKLY because I did not see any progress.

Answer:Note enough free RAM

HiHave you checked to see nothing is using up the RAM? No programs running that are ram hogs, nothing running that shouldn't be? What about virus checking? No malware chewing up the system?Just a few things I could think of that I'd check if I had that problem.CheersRazor

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Question: Lotus Note 6.5.5

Hi whenever i sent a meeting invitation to the user, his lotus notes will auto decline the meeting itself. Which will auto reply me that he declined the meeting which the user did not do that but instead is the lotus note generated ownself. Anyway can help on this?

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Question: Solved: One Note

Hello everybody on having some trouble with One Note from Microsoft. When I click on it to start the program it starts up normally it looks fine then suddenly it gets grayed out then there is an announcement that One Note has encountered a problem and tries to fix it it never does fix it and then it shuts down shuts down. All other Microsoft programs are working fine and it is Microsoft office version 2013
Is it possible do is to re install one note?

Answer:Solved: One Note

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If you were on the NTL 1MB BB and have not got the 2MB speed yet try unplugging the modem for a few minutes and plug back in. This will reset the modem and hopefuly get you up to speed.

Answer:Note for people on the NTL 1MB BB

Thanks for the info Brynit,Did not know that i was on 2MB till I downloaded a speed test program Yesterday from one of the other threads, You would have thought NTL would have told us.

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Question: Just a Short Note

It seems that box's are being ticked more and more without telling what worked. Is there any way round this?

Answer:Just a Short Note

Maybe PCA can fix it so you can't simply tick on resolved without entering some text in the message box below. Then again, we might end up with more unresolved threads if that were the case.

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i have saved some notes in one note and ihv formated da phone.can i backnup ma one note ?

Answer:How can I do a One note backup?

Your OneNote backs up to your OneDrive. So long as you synced all folders in OneNote before you reset your phone it should all be golden.

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Question: note pad plays up

hi guys not been here asking for help for ages but i have something weird happening to the beloved puter when i open note book and click my documents the input bit goes mad and prints loads of bots the strange thing is when i boot up recycle bin has a dotted box around it any offers please

Answer:note pad plays up

D3m3nt3d said:

Are you saying when you open notepad is starts writing things itself?

yes not words just........................................................................
its strange i ran a trogen scan i took ages says im okClick to expand...


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Question: e note download

does anyone know a good e-note and document download sight.

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Question: easy note

hi is there any way of stopping this every time i plug my i phone in thanx

Answer:easy note

You should have an option somewhere on the Summary Page - Open Easy Note, connect your iPhone. On the Summary Page, uncheck the box "Open Easy Note when this iPhone is connected."

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Question: One Note error

Now, I don't know much about OneNote. I go to it, I say open online, I get:

and then

Does the OneNote folder in OneDrive get installed when I installed OneDrive I guess?

Answer:One Note error

Once note free or premium (paid)?

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I just spend the past 3 hours troubleshooting lack of internets with my IPCop box. I solved it by restoring to the 20th December. If I hadn't set that backup where would I be?


Hope it saves someone some time.

Answer:Note to anyone with a *nix router

If you don't make backups you deserve your fate. This goes for everything, not just config files for IPCop.

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