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Norton Anti-Virus Nightmare -- paid and can't get product

Question: Norton Anti-Virus Nightmare -- paid and can't get product

Hello,
I just don't know where to go with this question. If anyone can help I'd appreciate it.

This morning I tried to renew my Norton anti-virus 2006 online, to upgrade to 2008. I entered credit card info but when I clicked "submit" there was an error message that indicated the transaction didn't go through.

I had to leave for work so I let it go. But this evening my bank confirms the $39.99 charge did go through. Yet the Norton window on my desktop is all red and scary and says "at risk, you need to renew, etc." Yet it also says my computer is secure and it runs scans when I click on that. (???)

I am completely confused. I don't know whether I have renewed or not. I never got a confirmation email or a product number. I tried doing the live chat support but the chat windows wouldn't load. Then I registered and created an account to post a question in the Norton forums, but it won't let me post a question. The question button is not activated or something.

I really just want my money back so I can get a different product. Does anyone know how to get hold of an actual live human being at Norton?

If I downloaded the product from the internet already -- then that means they won't give me a refund, right?

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Preferred Solution: Norton Anti-Virus Nightmare -- paid and can't get product

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Norton Anti-Virus Nightmare -- paid and can't get product

It doesn't matter. Contact Norton and explain your problem. Make sure you get the transaction number from your credit card. If they refuse to honor the purchase, dispute the charge.

Courtney

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I bought a Norton anti virus pack with a CD but I am not able to install it with the CD. The message displayed is E/ is not a Win32 application. I am thus unable to install it from the CD.

Answer:I have product key, how do I install norton anti virus

Is your Windows OS a 32-bit or 64-bit installation? How about the version of Norton that you're trying to install?Question 3 on this article will help you find out which type your OS is.http://www.computertechtips.net/41/...--------------------------------------------------Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.

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The best paid anti virus of 2016 ??

Answer:Best paid anti virus

There is no best. However i would recommend either ESET or Kaspersky. You can get a free trial for both.

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Hi, i am looking for the best paid antivirus. I don't really care about the cost as i am willing to pay as much as i need to to protect my computer. I have been on AV-comparatives website and apparently Avira Antivir Premium is the best. Now i want results so please tell me what you think. THX.
 

Answer:Best Paid Anti-virus

why you want to pay when you have the best antivirus in the world and it's FREE---AVAST.for years I work with AVAST and never had a single problem.and it's have this unique feature-boot time scan.so it's up to you.
 

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I need to get a good anti-virus program for my new Windows 8 machine. I am currently using AVG free but I am willing to purchase something else if it's better.

Can anyone recommend a good anti-virus program for Windows 8?

Thanks!

Answer:Best (Paid) Anti-Virus Program?

What's wrong with the built-in Windows Defender (which is basically MSE)?

Paid anti-virus software tends to cause more problems than they help, as well as taking up gobs of resources. It's not really necessary to go overblown on security suite apps anyways.

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And perhaps other security software.

I've been doing some research, and so far it seems TrustPort is the best anti-virus out there. I've tried the trial edition, and its really lightweight (even more then Eset) and according to AV comparatives it has the highest detection rate with a low number of false positives. Only problem is that the website doesn't specify how long the license is, but my pessimist side tells me that it's only for one year which makes this product somewhat pricey.

I'd also like to try a paid spyware removal but so far i haven't found anything i like. Spysweeper seems to be the most popular choice but it was too much of a system hog for me. Superantispyware seemed to work a lot better (despite the ridiculous name), but it tends to slow my computer a lot during boot up or shutdown.

As far as firewall is concerned, right now i'm using Kerio 2.1.5 for outbound, my router for inbound, and geswall for HIPS. This setup works perfectly (and its free too boot!), but you never know, perhaps there is a paid solution out there that works even better.

Any thoughts on all this?
 

Answer:I need recomendations for paid anti-virus

it's all a waste of money.

just use MBAM+hijackthis and microsoft security essentials.

(side note, i've never used AV, and ive never gotten a virus, but i'm just damned careful)
 

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I am going to change from Norton to another anti -virus software.
Have gotten responses from forum members recommending AVG, avast.
Looked at avast and they offer a paid software package in addition to their free one.
The paid one has options similar to the norton internet security I already have.
 
Does anyone have an opinion on this? I am willing to pay for the software, I just don't want to get infected like I did with the Norton version. I'm thinking the paid version will help keep me out of trouble.
 
Any thoughts?

Answer:Advantages of paid anti-virus ?

kaspersky internet security 2013 and peace of mind......
its the best i had it paid and i didnt have any problems.
if you want to go free choose comodo firewall and avg
or comodo internet security its also free and it has many great feautures that others free dont.
check this out http://www.comodo.com/home/internet-security/free-internet-security.php?track=1716&key5sk1=a849845bdec660cfc150fcf0baaa791776d01811&key5sk2=&key5sk3=1361919106000&key5sk24=1716&key5sk25=1361675124000&key5sk26=1716&key5sk27=1361919147000&key6sk1=comodo+internet+security+abilities&key6sk2=CH250136497&key6sk3=7&key6sk4=el-gr&key6sk5=GR&key6sk6=0&key6sk7=Google&key6sk8=116602&key6sk9=1366768&key6sk10=true&key6sk11=28e9a5855245579345470f2e21f11013c3f3257b&key6sk12=2034&key7sk1=212314&key1sk1=ors&key1sk2=Google&key1sk3=comodo+internet+security+abilities
its your desicion but if you are going to pay you cant go wrong with kaspersky

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my anti virus is due to run out in a week,am with kas 7 at the mo,do i buy another year of kaspersky or go for a free one like avg,do u have to have a seperate firewall prog with AVG? also ,do i have to use a removal tool for kaspersky or just delete from add/remove programmes ?

Answer:paid anti virus or free one?

There is absolutely no reason to pay for any AV program with the likes of Avast and AVG being available for free.Yes, you do need a separate firewall with both Avast and AVG.

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I did a google search and it seems there are now or soon will be at least 2 security suites for Windows 7:

1. Norton Internet Security Suite 2010

2. Kaspersky Security Suite 2010

According to the reviews, it seems that both do an OK job, but still in Beta until closer to Windows 7 shipping. Just wondering what others think may be best. I am looking for REAL good, not cheap or free.

There was a good write up on the Norton Security Suite 2009 in Maximum PC recently and they said they have made good progress and it now has a much smaller memory footprint and is a lot better than before. They think 2010 will be as good or better. Does anyone know if it has a "game" mode or such where it still protects but takes the least amount of memory? I think Kaspersky has this in the 2010 suite.

Thanks for any thoughts.
 

Answer:Best Anti Virus Suite for Windows 7 that is paid for?

Why do you need a suite?

If I had to pick, I would probably get Windows Live Onecare as it outperformed both Kaspersky and Norton in the last AV-Comparatives tests.
 

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AV-Comparatives has released a detailed report comparing the differences between free and paid antivirus software.
https://www.av-comparatives.org/free-vs-paid-2017/
Hopefully this will settle all arguments.
 

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i am planning to purchase an avast anti virus so please suggest me which is the best avast version? avast premier or avast anti virus or avast 7 etc......
regards all friends

Answer:which is the best avast anti virus paid version?

Hi quickslvr,

I have no experience with the paid version; however, I do have a great deal of experience with their free versions, and I can tell you that the free version provides adequate protection for most individuals. I have been using the free version since Avast 4 (or maybe even earlier) and I have never been infected. The beauty of Avast is you get the warnings "before" a website can infect your PC (it blocks the download and warns you to leave the website). Right now, I'm running on the newly released Avast 8.0.1482 and it is running without issue on both of my rigs. Now, if you are interested in their paid versions, I would strongly suggest you visit their forums and browse for problems because I really don't think they have worked all of the kinks out of them yet.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU M 620 @ 2.67GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 8047 Mb
Graphics Card: ATI Mobility Radeon HD 6370, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 423953 MB;
Motherboard: Hewlett-Packard, 1411
Antivirus: Microsoft Security Essentials, Updated and Enabled

I have tried to delete AVG paid 4 times and yet it is still listed in my system in the program list what do I do?
 

Answer:Solved: It won't let me delete AVG Paid anti-virus

Try using the AVG Removal tool You must select the correct tool to match the version of AVG installed and the bit rate (32 or 64bit).
 

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Do I need any more anti virus software as I have a licenced copy of Malwarebytes?
 

Answer:Do I require Anti Virus as well as Paid for Mailwarebytes

Yes.

http://www.bitdefender.co.uk/solutions/free.html
 

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I like using paid antivirus.I've used the free trial but I always uninstall them before its runs out so I dont have to pay.I've used one in particular.How much time should you leave it before you install it again ?

Answer:Paid anti virus:how often can you use them for a free trial?

Once a trial version has expired it cannot be used again. Reinstalling it will not work.
Purchase the software or use one of the many free products.

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1. Does the paid version of Bitdefender AV remove programs without user discretion like the free version is well known to do?

2. How happy are you with the realtime protection of paid Bitdefender?

3. How happy are you with its proficiency in removing infections?

4. How much of a problem has it posed with false positive detections?

5. How much of an impact has it had on system performance? Does it go bezerk on CPU usage whenever you open your Downloads folder as Microsoft Security Essentials does?

6. How would you compare it to other anti-viruses you have had?

7. If you have had it, how would you describe your experience with the Bitdefender firewall?

8. How would you compare it to other firewalls you have had?
 

Answer:I'd like to query users of Bitdefender paid anti-virus

Hello there, when I used Bitdefender I can honestly say that I never had any problems at all, it worked great for me without any negative affects to my system. Of course I'm only speaking for me, others here may have other issues with the program, but I didn't have any.
 

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Which Paid anti-virus leave a small footprint? I'm just looking for light weight douse not pull the PC down.

Answer:Which Paid anti-virus leave a small footprint?

Repeatedly our very own quietman7 suggests ESET's NOD32 for the very reason you ask.http://www.eset.com/us/support/download/home/

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Forum queries show how to just re register with the free version, but what happens if I let the paid version expire. Does it revert to free or does it stop.

I have no complaints with avast except the latest updates made it impossible (probably only hard for the tech savvy folks) to control which programs may and may not access the WWW. I really liked that ability. Also, these warnings that it is expiring are very annoying. They've irritated me.

What happens if I just let it expire? Will I have protection while I decide if I want to keep it or will I be out of luck.
I do want the ability to prevent some programs from accessing the internet.
 

Answer:Solved: What happens when paid avast anti virus expires?

I'd remove it completely with the Avast Uninstall Utility. Then install the free version of Avast.

Don't forget to enable your Windows Firewall.
 

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This program has updated and now one program I use will not work, happened this morning, got it working by windows restore back to yesterday. Get message cannot connect to server. As Avast wants to update which it has the program will not work again. This is not a commercial program from big company but a specialist one. Any ideas or suggestions on another anti virus program please. Has any one else had trouble with Avast causing programs not to open.
Thanks
Bill

Answer:Avast Paid Anti Virus latest version 8

No problem here

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There's a really decent assortment of free anti-virus software available on the Internet these days. Why are they free? It's a form of advertising, a way to "get in the door". Do something well, get positive reviews for it, then entice people to pay for additional features. Some free anti-virus is more obnoxious than others. Some will give you pop-up reports of the last scan results, tacking on offers to upgrade to a paid version. Others will just pop up offers at random, not in connection to any scanning activities.

OK, so if you're on a budget you've got free anti-virus installed. But if you don't need the added features offered in the paid versions, are you just as well protected for the installed functionality? The effectiveness of these programs relies on the breadth and frequency of comprehensive virus definitions, plus periodic updates to the engines for how they perform their scans. The software must know what to look for. If the free and paid versions get the same subscription updates, then they should be equally effective, right? Or... has anyone learned something to the contrary? If you can afford it, is it really best to buy your anti-virus software?

Answer:Does functionality of free anti-virus work just as well as paid versions?

The primary difference between the paid and the free is features. All have basic Anti Virus and automatic updates. The paid versions have other features such as firewalls, email protection, spam protection etc. If you scan with the free Malwarebytes and use a quality free anti virus, you have all the protection that you need. Bottom line, I do not think that any intelligent computer owner really needs the paid version if he or she uses common sense.
In some ways the paid versions are better, since they are not overloaded with features they may be faster
Free vs. Fee: Free and Paid Antivirus Programs Compared | PCWorld

From our Seven Forums
http://www.sevenforums.com/system-se...nti-virus.html

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I upgraded from the free version of AVG in 2013 and again in 2014 as the free version no longer included a firewall. I am 3 months away from renewal for 2015,. I received a message from AVG about yet another upgrade, a better version for 2015, renew now. I thought I should ask the techies on Tom's guide first. Does anyone know if this will really be better? Also I am used to the graphics. The advert says it is "clearer" but I might not get on with that.I need all the help I can get as I still have Win XP, on an old HP Pavilion. I cannot upgrade to Win 8 on this old PC, for example. Therefore I think the anti-virus is important.I'd be grateful for any comments, please. I cannot afford new equipment (am retired). I do not use the PC for banking, music, games. Thanks. message edited by beetroot

Answer:Is it worth to upgrade AVG anti-virus package, paid version?

I have used the paid version of AVG for many years now, and i love it. They improved the GUI from the older versions from late 2013 and have made more and more improvements to it to date. From the many years i have used AVG what i can tell you is that my machine has become less and less infected over the years, it is not solely down to having AVG but it has helped considerably. To answer your question about will it actually be better, well i dont think it will be any worse than what you have right now, however being a beta version there may be bugs that will hinder your user experience, i personaly dont like beta version because they are still in the 'development' phase and will have many bugs. If i were you id wait until your current subsciption expires and then renew online, it only take a few minutes so you dont have to rush and renew now.

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1. Does the paid version of Bitdefender AV remove programs without user discretion like the free version is well known to do?

2. How happy are you with the realtime protection of paid Bitdefender?

3. How happy are you with its proficiency in removing infections?

4. How much of a problem has it posed with false positive detections?

5. How much of an impact has it had on system performance? Does it go bezerk on CPU usage whenever you open your Downloads folder as Microsoft Security Essentials does?

6. How would you compare it to other anti-viruses you have had?

7. If you have had it, how would you describe your experience with the Bitdefender firewall?

8. How would you compare it to other firewalls you have had?

9. How do you rate Bitdefender's support?
 

Answer:I'd like to pose questions to users of Bitdefender paid anti-virus

I wont answer the others because I dont want to stir the pot!
As for #9 >>it doesn't exist!
 

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Greetings,I've tried many and most I don't like so I am asking for some advice.Which are the best free or paid security suites? All advice is appreciated. Thanks
 

Answer:Solved: Best free or paid anti virus or secutity suite

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After the payment was verified the decryption started. There was a message that said not to turn the computer off and not to disconnect the Internet, but our power went off and the computer restarted. Norton Antivirus caught the virus and the decryption did not resume. We selected restore the files option in the antivirus, but it was still giving the message Cryptolocker found and it was showing it even after we stopped protection. We called Norton Support and asked them if they could help us restore the Cryptolocker files. They told us to delete Norton. We deleted it, but decryption did not resume. There is a file on the desktop that says PRIVATE KEY. Is there a way we can decrypt the rest of the files? Thank you for any help of advice.

Answer:Norton Antivirus Captured Cryptolocker Virus After We Paid The Ransom

Hello and Welcome -
This particular item is better discussed in the Full CryptoLocker topic that is running.
Please repost it HERE for specific details.
 
We are not able to handle all of these items in this area, so a special area was set up for people with your problem.
I can only give you bits of information, while the other area is your best area for help.
 
Thank You for posting, and please follow the link I have left -

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This pinned topic contains a list of existing topics devoted to specific Anti-Virus and Anti-Malware products. Please consult this list before create a new Product Topic in this forum. For more information about Product Topics, please see this topic: Product Topics and how to create themWhen new Product Topics are added to this forum, please reply to this topic with a link to it so that it can be added to the index.Existing Product Topics are:CryptoGuard by SurfRightRKill by BleepingComputer.comSecureAPlus Freemium - Application whitelisting + AntivirusUnhide by BleepingComputer.comMalwarebytes Anti-Malware 2.0 Discussion TopicEmsisoft Anti-Malware 9.0 Discussion Topic

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This pinned topic contains a list of existing topics devoted to specific Anti-Virus and Anti-Malware products. Please consult this list before create a new Product Topic in this forum. For more information about Product Topics, please see this topic: Product Topics and how to create themWhen new Product Topics are added to this forum, please reply to this topic with a link to it so that it can be added to the index.Existing Product Topics are:CryptoGuard by SurfRightRKill by BleepingComputer.comSecureAPlus Freemium - Application whitelisting + AntivirusUnhide by BleepingComputer.comMalwarebytes Anti-Malware 2.0 Discussion TopicEmsisoft Anti-Malware 9.0 Discussion Topic

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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:02:15 PM, on 5/30/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\StkASv2K.exe
C:\WINDOWS\System32\svchost.exe
C:\program files\real\realplayer\update\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\James Mark Drost\Local Settings\Application Data\aqy.exe
C:\Documents and Settings\James Mark Drost\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\James Mark Drost\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\James Mark Drost\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\James Mark Drost\Local Settings\Application Data\... Read more

Answer:XP Anti-Virus 2011 is my nightmare

Hello and welcome to the forums!My secret agent name on the forums is SweetTech (you can call me ST for short), it's a pleasure to meet you. I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.I would be glad to take a look at your log and help you with solving any malware problems.If you have since resolved the issues you were originally experiencing, or have received help elsewhere, please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:Logs from malware removal programs (OTL is one of them) can take some time to analyze. I need you to be patient while I analyze any logs you post. Please remember, I am a volunteer, and I do have a life outside of these forums.
Please make sure to carefully read any instruction that I give you. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
In Windows Vista and Windows 7, all tools need to be started by right clicking and selecting Run as Administrator&#... Read more

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i have uninstalled norton anti-virus 2008 from my computer however it is still coming up in the start menu and loading on startup. i am wondering how i can remove this and other things from my startup? i can not install any other anti-virus until this is removed.

note: i tried removing them from startup once and it keeps telling me i have put it in a specific startup mode. but when i change the mode it still does not work.

i also removed a instance of windows xp from the boot.ini section that i did not need and when i change the mode the other instace comes back up on reboot.
 

Answer:Solved: help! norton anti-virus 2008 cant remove wont let me install another anti-vir

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According to a story at Washingtonpost.com, the latest definitions for Microsoft's Anti-Spy flags Symantec's Norton Antivirus as a trojan and prompts users to delete essentials of the program. Users who follow the instructions hose their installation of Norton, requiring Windows registry edits and complete removal/reinstallation of Norton.

Microsoft's support forum is filling up with complaints, many from businesses that have been hard hit. This should be a cautionary note about deploying beta products in production environments.
 

Answer:READ!!!Microsoft Anti-Spyware Deleting Parts of Norton Anti-Virus

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Hi all,

I was hoping that someone could tell me the difference between Symantec Anti Virus & Norton Anti Virus. They seem to be made by the same company but seem to be two different applications. Is one better than the other? Is one of them easier on the system than another? Symantec anti virus looks to have less of a "footprint" on the system.

Is this the case?

I have also heard some say SAV is better than NAV (or vice versa). Is there somewhere to read up on the differences between the two?

Thanks,
Rich
 

Answer:Difference between Symantec Anti Virus & Norton Anti Virus?

Maybe you can start here: See all products A-Z and note the catogaries.

http://www.symantec.com/product/
>All I know is Norton weighs a ton at the moment.

Looks like it's meant for handhelds:
http://www.symantecstore.com/dr/sat3/ec_MAIN.ProdListMaster
 

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http://blog.washingtonpost.com/securityfix...deleting_1.htmlBy Brian Krebs "Microsoft's Anti-Spyware program is causing troubles for people who also use Symantec's Norton Anti-Virus software; apparently, a recent update to Microsoft's anti-spyware application flags Norton as a password-stealing program and prompts users to remove it. According to several different support threads over at Microsoft's user groups forum, the latest definitions file from Microsoft "(version 5805, 5807) detects Symantec Antivirus files as PWS.Bancos.A (Password Stealer)."When Microsoft Anti-Spyware users remove the flagged Norton file as prompted, Symantec's product gets corrupted and no longer protects the user's machine. The Norton user then has to go through the Windows registry and delete multiple entries (registry editing is always a dicey affair that can quickly hose a system if the user doesn't know what he or she is doing) so that the program can be completely removed and re-installed." David(Moderator edit: By-line and quotation marks inserted,content reduced to comply with fair use. jgweed)

Answer:Microsoft Anti-spyware Deleting Norton Anti-virus

It wanted to del my Norton IS all2gether. No way billy boy i want control over my own box. c asyset.com pup

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http://www.bleepingcomputer.com/forums/t/43934/microsoft-anti-spyware-deleting-norton-anti-virus/

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Microsoft Anti-Spyware Removes Norton Anti-Virus Posted by Zonk on Saturday February 11, @06:32PMAn anonymous reader writes "According to a story over at Washingtonpost.com, the latest definitions file for Microsoft's Anti-Spyware beta flags Symantec's Norton Antivirus products as a password-stealing trojan and prompts users to delete portions of the program. Users who follow the instructions hose their installation of Norton, requiring delicate Windows registry edits and a complete removal/reinstall of Norton. http://it.slashdot.org/it/06/02/11/2259232.shtmlMicrosoft Anti-Spyware Deleting Norton Anti-VirusBy Brian Krebs | February 11, 2006; 01:42 PM ETMicrosoft's Anti-Spyware program is causing troubles for people who also use Symantec's Norton Anti-Virus software; apparently, a recent update to Microsoft's anti-spyware application flags Norton as a password-stealing program and prompts users to remove it.According to several different support threads over at Microsoft's user groups forum, the latest definitions file from Microsoft "(version 5805, 5807) detects Symantec Antivirus files as PWS.Bancos.A (Password Stealer)".http://blog.washingtonpost.com/securityfix...deleting_1.htmlEdit to include note from Oldfrog at CCSP: This refers to the Enterprise version of NAV and not the home version.

Answer:Microsoft Anti-spyware Deleting Norton Anti-virus

Microsoft AntiSpyware Definitions Update #5807 corrected this false-positive.http://forums.subratam.org/index.php?showt...view=getnewpost

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Microsoft's Anti-Spyware program is causing troubles for people who also use Symantec's Norton Anti-Virus software; apparently, a recent update to Microsoft's anti-spyware application flags Norton as a password-stealing program and prompts users to remove it.

According to several different support threads over at Microsoft's user groups forum, the latest definitions file from Microsoft "(version 5805, 5807) detects Symantec Antivirus files as PWS.Bancos.A (Password Stealer)."

When Microsoft Anti-Spyware users remove the flagged Norton file as prompted, Symantec's product gets corrupted and no longer protects the user's machine. The Norton user then has to go through the Windows registry and delete multiple entries (registry editing is always a dicey affair that can quickly hose a system if the user doesn't know what he or she is doing) so that the program can be completely removed and re-installed.

I put in calls to Microsoft and to Symantec on this issue, but am still waiting to hear back from both companies.

Microsoft said it is shipping updates that fix this problem, but judging from the growing number of other threads on this in that forum, this is shaping up to be a pretty big issue for companies that have deployed Microsoft's free anti-spyware product inside their networks. It's a good idea to keep in mind that Microsoft's Anti-Spyware product is in beta mode: The company's product page explicitly says that Microsoft Anti-Spyware should not be dep... Read more

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Well, about a month ago, I switched from Norton anti-virus, which came with the computer to Norton Internet Security,(which also comes with a firewall), I am finding it seems,anyway to be a lot better. It covers a lot more bases, especially with protection while online. It updates alot more than anti-virus did and the only security problems I find during scans are cookies.
I am thankful for this site, it is helpful. I am a music blogger and always was able to use a work computer. So, the internet I know well, computers,NOT!!! , People want me to get on facebook, It takes a long time to load sometimes, I am very apprehensive about using facebook, because I tried a few years ago on work computer and it brought some viruses. I already use Tweeter, and Blogger. Any thoughts on Facebook and keeping safe?
JIm

Answer:Norton Internet Security,replaced Norton anti-virus

Any thoughts on Facebook and keeping safe?Social networking sites (MySpace, YouTube, Facebook) can be a significant security risk which could make your computer susceptible to malware infection. As with gaming sites, users visiting MySpace, YouTube, Facebook...are exposed to innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. Even using Instant Messaging clients can present a security risk.Using Facebook can be hazardous to your computer.'Ramnit' worm eats up 45,000 Facebook user loginsFacebook Password Reset Scam Threatens Computers WorldwideNew Spam Targeting Facebook Users Is Invisible to Most Virus ScansPassword-stealing virus targets FacebookKoobface Worm Attacks Facebook and MySpace UsersNew Variant of Koobface Worm Spreading on FacebookDetails of 100 million Facebook users published onlineBest Practices for Safe Computing - Prevention

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[size=4][font=Times New Roman]I received a error message that said I would need to uninstall Nortons and reinstall in order for it to work properly. I run Windows XP and for about two months I have been having problems with the computer crashing and then a message from Windows which stated that my system had recovered from a serious error. To make a long story short, I uninstalled Nortons and then reinstalled it. I had also received the message from Microsoft that my system was probably infected with "Spyware.Apropos C." When I reinstalled Nortons now I keep getting a message from Norton Anti Virus Auto Protect which states that a virus with the name Spyware.Apropos C has infected my system and I need to scan. Then something prevents Norton's antivirus from starting the scan. Also, the Norton's Icon in my system tray has a red x on it and it says it is disabled. I have contacted Norton's and I do not wish to pay an arm and a leg for assistance as I thought the warranty, on the product which has another 77 days before it expires, would enable me to receive assistance should something sneak around Norton's. Does anyone have any idea as to how to take care of this problem? I went to Microsoft and ran a virus scan in safe mode from their web site but it still did not touch the Spyware.Apropos C which must be embedded somewhere. I also attempted a scan from Symantac itself but it would not work. I feel like I paid a lot of money for something that is not worth... Read more

Answer:Norton Internet Security And Norton Anti Virus

At this point, I would suggest following the instructions tg1911 has written in the post I have quoted below. If you have any pre-HJT posting questions, add them to this topic.Orange Blossom I suggest you post a HijackThis log for examination.A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.Read Preparation Guide for use before posting a HijackThis Log. Please read, and follow, all directions carefully!!!Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.A member, of the HJT Team, will help you out.It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.NOTE:Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

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hi folks

i am administrator of a domain with about 50pcs. I only need antivirus running on 4 servers and approx 25 pcs.

currently we are using mcafee but this is due for renewal soon. I've asked for a quote from our reseller. he said mcafee is roughly 50euro per pc.

I was just interested to see what other folks administering a similar size network are using and what you guys are paying.

what do you think is the best anti virus out there and which of them provide best value for money?

thanks
 

Answer:what is the best anti virus product for a SME with 50pcs

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http://www.hazeleger.net/cgi-bin/yabb/YaBB.pl?board=AVAnn;action=display;num=1052846346
 

Answer:AVG to become a paid for product

May 19, 2003
 

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I'm running Win2K Pro, SP4 on a Dell Inspiron 7500 (533MHz, 256Kb RAM). I'm seeking Anti-virus software with specific features. I want an A-V program that does nothing until asked to perform a manual scan. By nothing, I mean no automatic updates, no Internet or Registry access, no scanning. It needs to have virus updates available, when operator requested. I tried Norton A-V 2006 and found it to be too intrusive and always actively scanning and consuming processor time. Additionally the only way to turn it off was to uninstall it and then reinstall it (including re-aquiring and re-installing updated program and virus info) Which is time consuming to say the least. Does anyone know of a product that fits the bill? I am also running Zone Alarm Pro (does not include A-V) as my firewall. I rarely download or copy anything into my system and the firewall should handle secret accesses. I just need the A-V software to scan anything I do wish to Download.
 

Answer:Solved: Seeking Anti-Virus Product Recomendations

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Had new computer for 1 week. Keyboard wouldnt type properly so Dell disabled the right sidebar icons and the upper horizontal ones (whats the name for them called?) and the background programs in the task(?) bar.

This seems to work except i want my icons back.
Anyway,today i looked at SYSTEM DIAGNOSTICS REPORT and it states :
Warning:the security centre has not recorded an anti virus product.
cause: "either its not installed or not recognized.
solution: verify that it is installed.

This XPS desktop came with a free month of Mcafee. It wasnt deleted was it?
 

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Ive got windows XP and it came with the norton anti virus. I want to know if it detects worm klez or the wink virus. i think i have the virus but it isnt showing up. Do i need to download some upgrade somewhere? if so please help me to the right sight, thats free please.
thanks,
kevin
 

Answer:norton anti virus, detect worm klez or wink virus?

<img src="http://forums.techguy.org/images/tsgteam/welcome.gif" alt="">

kevin618618,
Use the below links to get the removal tools for the worm. Could you plz tell as to why you think your computer is infected with that worm(virus)?

Symantec

KlezRemoval

Hope this helps...
 

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Answer:Missing Events Logs and Not Recognizing Anti-Virus Product

Hi there, try the below suggestion from Symantec. See if it helps you to register Norton.

1. Click the Start button, and then click All Programs > Accessories > Run.
2. In the Run dialog box, type the following text:

Code:
regsvr32 /u WMIUTILS.DLL
3. Click OK.
4. Restart the computer.
5. Click the Start button, and then click All Programs > Accessories > Run.
6. In the Run dialog box, type the following text:

Code:
regsvr32 WMIUTILS.DLL
7. Click OK.
8. Restart the computer.

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I recently used the Product Recovery disc to restore my computer back to its original state. I then logged onto Norton to re-install my virus protection but i get the following message:

A PROBLEM HAS OCCURRED THAT NEEDS YOUR ATTENTION

This product is not compatible with you computers operating system. You must have one of the following systems.

Microsoft Windows Vista (32bit & 64bit) withservice pack 1 or later starter/home basic/home premium/business/ultimate

I had this version of Norton running before performing the Product Recovery.
Any help on this would be greatfully appreciated.

Owen.

Answer:Problems downloading Norton virus software after Product Recovery

Hello Owen

As far as I know Toshiba uses trial versions that you can use three months. After this period of time you must buy the licence or remove preinstalled version from the system.

If your decision is to use Norton, I think that all issues related to Norton must be clarified with their support.
Have you already contacted Norton support?

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Question: Norton Anti-Virus

Hi, a bit of help please! My parents got a virus on their computer last week so we decided they should get some anti-virus software for it.(It's probably easier to say now that I live 100+ miles from my parents and therefore can't have a look at the computer myself).Anyway, we opted for Norton Internet Security 2008 and followed the link on this website to PC World Business (the link is here - click hereso I ordered it from there, unaware it was the Systems Builder Issue (I didn't even know such a thing existed!).It was delivered today, with absolutely no instructions on how to install it, I've tried to guide them in a direction but there doesn't seem to be anything obvious they can do to install it.Have I wasted £30 or is there a way to install it? Sorry if I've confused anyone, I'm just a bit annoyed with myself and am unsure as to what to do.Thanks,Mark

Answer:Norton Anti-Virus

o, and my dad does use his PC for business needs which is why I thought it'd be ok from PC World Business, although he does only use one PC.

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Question: NOrton anti virus

I have been operatin without any virus potection and have just down loaded Norton 2003. I Now i ge pop ups talking about Banan trrjan virus, cannot fix and recommends quarrantine, how long could this go on and how do i get rid of the stuff in quarrantine.

Anyon please feel free to reply.
 

Answer:NOrton anti virus

I dunno, but either way, MG doesnt support warez/pirated software. Ill just say quarantine, means simply moving it out of the way, meaning it causes no harm, but its still their, but it does nothing.
 

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My norton anti virus (properly registered) keeps showing me the virus definitions as out of date.
Whenever I try to run the live update I basically manage to update the definitions but they still show as out of date.

during the live update I noticed that Norton AntiVirus Proffesional Edition won't update (the msg reads: LiveUpdate could not determine if there is an update for this product because the update list for this product is corrupted.) and I think that this is what's causing the problem.

help, please....
 

Answer:norton anti virus - help please

What version are you using ? Has this just started on install ?
 

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I need to re-register the companys yearly subscription to Nortons AV. On the Win 2003 server, a password is required to access Norton AV.

The person who originally installed it is no longer with the company, and no one knows the password.

So, I cannot even open Nortons to update it with the update file.

Is there a way to reset the password, or remove the password protection? I have Administrator rights to Windows.


Thanks,

Steve
 

Answer:Norton Anti Virus 9.0

Nevermind. I just found the answer on Symantecs website. Guess it would've been smart if my lazy ass went there first. Duh!



Thanks anyway,

Steve
 

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Question: norton anti-virus

I have Norton Anti-Virus on Windows 98 and it prompted me to update my virus definitions and so I did, and then tried to run a full virus scan and it ran it to 82% and then a illegal operation box came up the details said NAVW32 caused an invalid page fault in module cabinet.dll at 017f:05ce3919. and in my history of full scans it has not completed the last 3 virus full scans.

cog14111
 

Answer:norton anti-virus

Hi cog
Follow this link to Symantec for details of this known problem and how to resolve it:
service1.symantec.com/SUPPORT/nav.nsf/docid/1999122911305706

Mike

 

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Question: norton Anti-Virus

I am about to remove Norton Anti-Virus and install AVG antivirus. However, I have been told that it is difficult to remove, and even when removed can keep popping up asking to re-new. Is this correct and if so, has anyone found an answer to this?geeded

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I have Norton Anti Virus 2004 on my home computer and it won't allow me to run the live updates. I tried to go to their website but it keeps coming up "The Page cannot be displayed". I have tried un-installing it from my computer and then re-installing to no avail. Help - please!!
 

Answer:Need help with Norton Anti Virus

Welcome to TSG!

There may be more than one problem with your copy of NAV so you may need to provide more detail, such as;

1. What OS are you using, if XP, do you have SP2 installed?

2. Did you get an error message when Live Update failed to work, did it refer to a number eg: 'LU 1802'?

3. Have you tried to use the Intelligent Update option at the Symantec security response page;http://www.symantec.com/avcenter/ If it didn't work, did you get an error message?

4. Unfortunately, the 'cure' for a lot of NAV problems often turns out to be an uninstall and reinstall, but Symantec programs frequently react badly to the process and cause other problems. If all else fails, there are instructions for doing a complete removal and reinstall;http://service1.symantec.com/SUPPOR...=&miniver=&tpre=&prev=&dtype=&src=bar_sch_nam

Hopefully, you did remember to activate the program when you installed it, or soon afterwards;http://service1.symantec.com/SUPPOR...sf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
 

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im running win-vista basic, and not sure how to disable norton anti virus when i need to install new driver,s etc...do i need to close each part or is there some other way ? any help would be great thank you...

Answer:norton anti-virus..

What version,Norton 2007 product STEP 1 Temporarily turn off product protection 1 Start your Norton product 2 On the Norton AntiVirus tab or the Norton Internet Security tab, click Settings. 3 Under Basic Security, click Auto-Protect. 4 Click Configure. 5 In the left pane, click Miscellaneous. 6 In the right pane, under How to protect my product, uncheck Turn on protection for my Symantec product. 7 Click OK. mfletch

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Question: Norton anti virus

Hello to all, I changed my password and user name at my ISP and now when I want to get e- mail I get a pop up saying that POP3.Norton anti virus wants to know my user name and password which I fill in but it doesn't work. And so I can't access my e-mailI guess I could try using my old one to see if it would work but I'm not sure what it was.I went to the Symantec site but it seems that since I'm using a 2001 edition with just updated definitions they don't seem to encourage me contacting them unless I want to give them 30.00 for fee customer support. I'd appreciate any help. John
 

Answer:Norton anti virus

John,

Do you have the right settings listed in your email properties? Not sure what email program you are using, but you can take a look at this page from Norton's. Here is Norton's page on 2001 help. Just scrol down a little to find. Maybe you can find your answer there. I remember having to manually configure my additional email addresses in Norton's at one time. You may want to check your settings to make sure that everything is passing through the right place. If I remember right, there was a 127.0.0.1 number in there somewhere.

Mike
 

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Question: Norton Anti Virus

Hello I am new here and have a ton of questions…one at a time though…

I am running a Compaq with Window XP ....

I am attempting to install NAV 2002 from the install disc and I get this message…Error 1304 error writing to file C:\program files\norton antivirus\qconres.dll. verify that you have access to that directory

...the installation can not be completed…..could someone help me. Basicly I am running naked (without Anti virus) so the sooner i get this back in the better

let me add that I had the software installed before (along with NIS) they came with the computer 2years ago.... I foolishly uninstalled the NAV with the intention of reinstalling it ...(don't ask why ..i don't remember!)...but now i can not re-install

any help would be appreciated

thanks

bob
 

Answer:Norton Anti Virus

I had a similar problem with NAV where as my virus scan just stopped woring after a year or so of use and then it just refused to even open. Once i broke down and paid for the latest version everything is back to working.

Could it be that you need to get the latest version?
 

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Question: Norton Anti Virus

I have windos 2000 Professional. I installed Noton antivirus 200 & all the live pdates for this program to be up to date. Why does Norton have a "RED" x going thru it when booting up. Isn't it suppose to be on when booting up?
 

Answer:Norton Anti Virus

Norton's support/troubleshooter is located at:
www.symantec.com.
 

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I'm not getting 'live updates' anymore. When i try, it is "unable to connect to host/isp" Any ideas please. I've added Norton + I.E to the "exceptions list" but still nothing.

Answer:SP2 - Norton Anti Virus

This link click hereany help?

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Question: Norton Anti-Virus

why does this message keep popping up from Norton?does anyone know?


in case it doesnt show the message says:
Norton antivirus was unable to start the Instant Messenger scanner. It will be unable to scan Instant Messenger Downloads for infetions. I understand what its tellling me but it keeps popping up every minute or so for the past 2 days?
 

Answer:Norton Anti-Virus

They say some viruses are able to disable antivirus software. Perhaps the message means you have one of these.

Have you run a thorough scan for viruses recently?
 

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Question: Norton Anti Virus

Can anybody please tell me if there is a program out there that will completely wipe NAV from my system. i've tried the uninstall and it don't work neither does re-installing over the top.
I want to wipe it from my system and make a clean start...
thanx in advance
Andy

 

Answer:Norton Anti Virus

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Question: Norton anti virus

Just this day i had a discussion with a friend of mine about protecting your pc. He said that norton was the best programme to have it done so. Now i think that for instance, AntiVir, Easycleaner, Spybot and a firewall would do a far better job. Now what do you guys think of it, and what are the reasons for it?
 

Answer:Norton anti virus

do a search in the software forum for "best antivirus" and there you will have your answer.
 

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Question: norton anti virus

Can anyone tell me why after installing norton anti virus 2002 I get an error message email protection? In other words norton will not scan incoming or outgoing mail. I checked the symantec site and it was too technical for me. I am having the worst time with this program after my computer crashed. Its been reinstalled and uninstalled more than I can count. Please any help with this wqould be great, I hate to be without virus protection.
I'm running windows 98 and outlook express for mail.

 

Answer:norton anti virus

Please post the exact error message.
 

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Hi,
I have done a full system scan with Norton antivirus and it is telling me that I have Spyware.Dotcomtoolbar but it isn't deleting it, it sayd "delete failed" when I follow the instructions to the security response page to look for removal advice, it tells me to...
1.Update the virus definitions.
2.Run a full system scan and delete all the files detected as Spyware.Dotcomtoolbar.
3.Delete the value that was added to the registry

My problem is that when I do a full system scan there is no delete option! there is also nowhere on the norton site that can tell me what to do. Once the scan is complete, my only choices are "exclude" or "skip" none of which doens anything other than leave the threat there for it to be detected again next time. The value that it also tells me to remove from my registry is not there when I look. Is this something I should continue to waste time trying to sort out or is it ok to leave it there?
Any advice would be greatly appreciated.

Answer:Norton Anti Virus help

Hi,

Why not download and give AVG virus scan a try. Sometimes, it finds things and fixes things that Norton does not find.

Here is the Link:

http://free.grisoft.com/freeweb.php/doc/2/

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Question: Norton Anti virus

I have a incorporated anti virus which I am trying to remove so I can install an up to date Norton however I can not remove the old one as there is no uninstall facility and the new Norton will not install because of the old one. Can someone advise?Thanks

Answer:Norton Anti virus

Do you mean Corporate version/edition? Then try this - click here.Otherwise try this - click here (do NOT use this solution to uninstall a Corporate version of NAV). G

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Question: Norton Anti Virus

After running a norton Virus scan and not finding any viruses I received this message:

Microsoft Visual C++ Runtime Library
Program:C\PROGRAMFILES\NORTONANTIVIRUS\NAVW32.EXE
R6025 - pure virtual function call

Can anyone tell me what this means and what I should do about this?

Thanks!!
 

Answer:Norton Anti Virus

By the looks of things, it might be caused by a Windows file doing it's best impression of a South African MP; it's either missing or corrupt. If re-installing Norton doesn't help, re-installing Windows should do. Tell us if the first solution doesn't work, because others may have a more precise solution. You don't want to be reformatting you're drive...
 

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Question: Norton Anti Virus

Do someone knows how to enable right click menu item of Norton Anti Virus check?
I would like to be able to right click on a file, and select from the options "Scan for viruses"
 

Answer:Norton Anti Virus

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Question: Norton Anti Virus

an alert popped up on my screen telling me i have a backdoor.trojan virus - seems norton was unable to fix the problem so i went to the panda site an their software removed it -

my problem is the pop up wont go away even tho i got rid of the problem - now i cant get rid of the pop up

also - the system had norton installed on it and i dont have the ori disc so i cant uninstall and reinstall


HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 

Answer:Norton Anti Virus

Hi and welcome to TSG,

lease do this. Click here: http://www.majorgeeks.com/download3155.html to download Hijack This. It’s very important that you save it to its own folder on your hard drive, such as program files (not temporary files or the desktop), so that it can create proper back-ups and be able to restore them if necessary.

Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed.
 

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Question: Norton Anti Virus

I have received the virus W32. Bugbear, about 3 times My Norton picked it up and quarantined, but one of them said I had an infected file. but when I did a full virus scan nothing showed up as infected, the one that said it was infected was systemReg.exe
C:/windows system. can I just delete these or do I have to run some kind of repair Thanks
 

Answer:Norton Anti Virus

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Question: Norton Anti-Virus

I just upgraded to Windows xp, and tried to install Norton SystemWorks 2003...each time, everything installs except Norton AntiVirus. I have tried re-installing several times and looking at the modify installation page to make sure it is going to install Everything, but NAV never installs. What is wrong here?
 

Answer:Norton Anti-Virus

Is there an error that comes up or is it that NAV will not open after the installation? There is a glitch where the shortcuts aren't correct and have to be manually corrected in several places.

www.symantec.com has a huge database of help topics, it's generally the first place I go when having trouble with Symantec Products.
 

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I am having a real hard time with my new Norton. I purchased the new 2003 system works proffesional editon and can not get it to run corectly for the life of me! I installed it AND unistalled it then had to download a couple things to uninstall it more. Then today I reinstalled it and the same thing is happening-when I turn on the pc I get this message-Unable to determine the location of the virus deffiniton files. Also I cannot enable auto protect-when I try to enable it I get that message too. I am wondering if I should just get something else because this has been going on for a long time-I have done the install/uninstall at least 4 times-I am getting very frustrated. I also have AVG which I downloaded to keep me protected while I as fighting with Norton-and now that wont work right either, what should I do??? Should I just buy a different virus protection at walmart or wherever and install that????

Confused in Connecticut,
Beth Ann
 

Answer:HELP!!! Norton anti virus

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Question: Norton Anti-virus

Hey all,I just thought I'd put this poll out, as I remember a few years ago the Norton Anti-virus database was at least 6 mths behind anybody else.  So I just thought I'd put this poll out so see try and see if it's still just as bad as it use to be.Rgds,MM

Answer:Norton Anti-virus

Norton has made great improvements in the last few years. They are steadily gaining back respect but, just like Microsoft, there will always be those why love to bash them.

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Question: Norton Anti Virus

hey, i had trouble a sort time ago with norton anti virus.I got the problem fixed.But now i have another.The live update thing has stoppped wroking. It cant get teh catalog file from the website and asks to check the connection to the internet.But i am connected everything else works.Also i cant even get onto the website of click here.strange!any ideas y this is?thanks

Answer:Norton Anti Virus

Pau1JB, have you tried uninstalling, then reinstalling??

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Question: Norton Anti Virus

Hello,I have been having a problem with Norton Anti Virus it is a simply one, which i cant seem to find out how to fix. The problem is this, when the computer loads up auto protect isnt enabled. It was never like this, it only started to do this, after i did a manual scan of the hard drive and then when i restarted it went like this.Any ideas y?

Answer:Norton Anti Virus

reinstall it over the top of the one you have installed and choose repair, dont unistall it.First ensure in the drop down menu that it is selected to run at start up, just to be sure.

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Question: Norton anti virus

hey guys,

When im sending message, an error message came out with this status,:-

'Your email message to "xxxx<[email protected]> with the subject of fw: xxxxxxxx was unable to be sent because the connection to your mail server was interrupted. Please open your email client and re-sent the message from the Sent Message Folder'

can someone answer my questions below:-
1. how this problem occur?
2. how to solve this problem?
3. what is the symptoms of this error message?

thanks
 

Answer:Norton anti virus

Check your anti-virus program and make sure that you don't have it set
to scan outgoing email. You don't need this.
 

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Question: Norton Anti Virus

Re Norton Anti Virus

I am getting a virus definition error and having looked up on Internet i am told to uninstall the programme. This, however I am unable to do no matter how I try. Auto protect and email scan are disabled and I am unable to disable them also.
Can anyone please help me to Uninstall the programme

Thanks

Lisroin
 

Answer:Norton Anti Virus

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Question: Norton Anti-virus!

I just renewed my Norton's at the tune of $25.00 or so and did the download as didrected. When finished I was directed to go to "Live Update" for the Virus definitions. Did that half a dozen times and although the "Live Update" window says I have everything and am up to date the Norton Home page says I need to download the virus definitions--and I get a reminder to do so every morning. I have the Norton Systems Works 2002 and cannot get even an email address from Norton.
Thanks
Everett
 

Answer:Norton Anti-virus!

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Question: Norton Anti-Virus

Running windows xp home, Every time i turn my PC on, my Norton Anti-Virus is disabled. All i have to do is go into Norton program and turn it on. Any suggestions?????
 

Answer:Norton Anti-Virus

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Question: Norton Anti Virus

After downloading new virus definitions, Norton advises that the set of virus rescue disks is updated.Often - mostly - when preparing the boot disk from the on-screen prompts, an error message is displayed advising that there is an invalid partititon table (what????) The options are Retry, Ignore and Cancel. Retry leads to the return of the original options and Cancel closes the system down.Pressing Ignore allows all the rest of the configuration to continue.But what is the significance of the Invalid Partition Table message and is it safe to press the Ignore button? Would the disks work in the event of a virus emergency?I COULD e-mail Norton but what chance of a reply?crobar

Answer:Norton Anti Virus

do you by any chance have a zip drive on/in your system? if so put a disk in it.

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Question: Norton anti virus

I am current thinking about buying anti virus software. Is it worth going for Norton systemworks? or shall i just stick to the internet security package instead.thanx for all your thoughts...much appreciated

Answer:Norton anti virus

click here for free AVG anti-virus and if you feel that you need a firewall click here for Outpost. Why pay when there equivalent or better, IMHO, alternatives.G

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Question: norton anti virus

my norton anti virus was scheduled to scan every week but just noticed that it has stopped and i cannot get the schedule working again any help thanks pat

Answer:norton anti virus

click hereHoping that link works.Choose option on the left of middle if it does. I can't do it for you as I don't know your PC set up.I have used the service there many many times and always got my problems sorted, tho it may take a little while.Take it slowly :) - more haste less speed as my Grandma used to say.

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Question: Norton Anti Virus

Hello, I'm running windows xp pro, adaware se, spybot , and avast home anti virus.I uninstalled norton anti virus and installed avast anti virus but when I go into security center it showsI have two anti virus programs running. How do I get norton out the secuity center?Thank you for help.DutchieModerator Edit: Moved topic to more appropriate forum. ~ Animal

Answer:Norton Anti Virus

See this article.

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hi, i seem to be having this problem a lot lately, where my internet will work and is connected, but my AIM will not work. i recently had to uninstall windows and reinstall everything, and before i did that, Norton Antivirus was giving me problems when connecting to AIM. after the reinstallation, they have both been working fine with each other until today. i tried uninstalling Norton and my AIM would still not connect. i have a registry cleaner and an error doctor, not sure if either of those would effect anything. i tried to restore my computer to the point right after i had reinstalled windows, but nothing has worked so far. just wondering if it could possibly be something else?
thank you
p.s. i tried to autoconfigure the connection, and it could not find one
& is there a way to COMPLETELY remove norton antivirus? i have been reading about this AVG program.. and it sounds like it might solve my problems.
 

Answer:AIM and Norton Anti Virus

Closing duplicate, please reply here:

http://forums.techguy.org/t410394.html

eddie
 

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Question: Norton Anti-Virus

A friend of mine has Norton 2007 and bought a subscription to update it to 2008 but is having problems installing the 2008 even though the 2007 version was unistalled.

Answer:Norton Anti-Virus

Hi. . .

Is the 2008 subscription in fact a renewal of the 2007 Symantec product or is it a new version like Norton 360?

I suggest you use the Norton removal tool (by Symantec themselves!) which will allegedly remove many different versions of norton from 2003 - 2008. The symantec download site mentions norton 360 at first, but under step 2 you will see the other versions listed. I can say with 100% certainty that this tool does not remove every file and/or registry entry related to norton.

After you run this, I would strongly advise that you go into MSCONFIG and verify that no norton programs are either running as a service or listed in startup to run during boot-up. I have seen many a pc that was "cleared of norton" by this removal tool, yet I found versions of norton from 2004 and 2005 still running and consuming precious system resources. Note that this issue is not limited to norton/symantec itself but the entire industry.

regards. . .

jcgriff2

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Question: Norton Anti-virus.

Hey, i have norton anti virus program 2007, the norton says it takes windows 2000 and up to Xp it also stand it works on Vista.
Problem i have is that when i try to install it it says it can't be installed sins you don't have Windows XP.
Now i tryd out a 90 days free trail from Microsoft home page, and afther i hade it installed it slowed my computer down.
When i started my computer it was config uppdates, which the computer never got finish with, i waited about 30 min still my computer whas in config uppdates.
So what i am wondering about is that if norton allways makes your computer slow???

Answer:Norton Anti-virus.

It is quite possible that Norton is slowing your system as it has a reputation as a resource hog. But What are your system specs. Ram ,Hard drive free space.
What did you get from Microsoft?
How many antivirus programs are you running and when was your last scan?
Do you know how many updates it wanted to install? If it's many it may take some time.

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Question: Norton Anti-Virus

I'm trying to install Norton anti-virus 2006 on my home computer. I am at my sister's computer as mine is totally locked up. I went through the process of installing, it said it was installed successfully, instructed me to shut down the computer, which I did, and when the screen came back up again there was a big box that said system could not find norton anti-virus and there is a little box in the left hand corner to click OK but I cannot click on it . It is totally locked up, no mouse available. I have tried control-alt-delete, I have tried shutting down, I have tried unplugging from wall. Nothing works to get that box off my screen.

Any suggestions?
 

Answer:Norton Anti-Virus

Try starting up in safe mode
F8 as you start up
 

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Question: norton anti-virus

i am running windos xp home. when i installed norton internet security 2003 it didnt allow me to use internet or msn. then i restored it to a day earliar and it works. any idea why this happend or even a solution. thnkx

Answer:norton anti-virus

as with all firewalls you have to configure them to allow the programs you want to access the internet.

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Question: Norton Anti Virus

I cannot run live update.
I get error numbers lu1806 and lu1821.
The subscription service ends 10/15/06.
All scanning features are on.
I also have Spy Sweeper,Pestpatrol and AD-Aware.
I've tried going thru Symantic Tech help, no help.
Any suggestions?
Thankx,
JamesR146
 

Answer:Norton Anti Virus

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Question: Norton Anti virus

I attempted earlier today to load Norton Systemworks 2002 only to use the windoctor and utilities sections of the program. However, during the process, it seems to have deleted my NAV 2004 at the same time. I have Norton Internet Security which was downloaded in February of this year and I remember it was a problem.
My firewall still is working ok , and I can get live updates, but I`m not sure whether I`m protected from viruses. If I look at the version of the NAV that I`ve got, it says 4.10.98 .
Also, when I reboot the computer, I get a message that says something like...Unable to locate configuration file for NAV. Then later as the desktop is being loaded, it says something like ...Before you install Norton Antivirus, you must remove the previous version. Would you like to remove the old version now? All that I have been doing is clicking on the upper right hand "X" and everything goes OK.
After all of this, I basically have 2 questions and depending on the answer you all give me , I`ll have one more.
1. Am I protected with NAV after doing live updates?
2. How do I get rid of the annoying message about unable to find congig files and the deletion of previous version of NAV?
As I`m writing this , I realize that there is bound to be some startled looks out there. I did have my hard drive upgraded last March and the tech put all programs into "olddata" and I think that is why I still have live updates from "4.10.98. Tha... Read more

Answer:Norton Anti virus

Jay, i'm surprised that considering you posted this last Friday, no one has posted an answer yet... we usually have several members that like to yap yap... maybe they just missed it. At any rate, i'll take a stab at it.

The first issue you have is that you're attempting to use two different versions the 2002 and the 2004. That's fine as long as you install them to their own separate directories. The reason why you're getting these various error messages (i.e. "cannot find configuration files") is because one version is looking for files that the other version does not have.

What you SHOULD have done is kept the 2002 NAV - left it alone in the default directory. Then installed 2004 Norton systemworks to it's own separate directory. Now what you have to do is uninstall the 2004 NSW using the Uninstaller that came w/ the program.

And finally, as long as your live update tells you that your virus definitions have been updated, you're safe.

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Question: norton anti virus

sounds silly , how do u disable norton anti virus for a half hour or so ,while i carry out something on my computer , using xp ,

Answer:norton anti virus

Right-click the NAV icon in the system tray and there is an option to disable auto-protect.Marvin.

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Question: Norton Anti-virus

Is Norton better to use than the various free programs on the internet? Would it clean up my PC? I mean, things like ad-aware are just not cutting it and also Spybot.

Answer:Norton Anti-virus

Avast is better than Norton, plus its free. There are many other free programs that make Norton look like a piece of useless software.

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Question: Norton Anti Virus

I am trying to install NIS 2005 onto somebody's Win 98 machine. I am going to use a NIS 2006 disc and use the activation code from the software they bought online (I would download the version they purchased but they are on 56K dial up and it would takes ages!!)

When I run the disc will it uninstall NIS 2002 which is already on the PC as part of the new installation?

Please advise...

Also when I run the disc can I choose to install 2005 and not 2006 or does it automatically know to install that due to the PC having Win 98?

again please advise....
 

Answer:Norton Anti Virus

I would recommend that you NOT install NIS 2005 on a Windows 98 computer. IMO Norton is a big research hog, that doesn't really do much. I would recommend that you download onto the computer:

* AVG Free or Antivir (not both)
* Spybot Search and Destroy and/or Ad-Aware
* Zonealarm free firewall or Kerio Personal Firewall (again, don't install both)
* Spyware Blaster (Optional, but recommended)
* MVPS Host File (Optional, but recommended)
 

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Question: Norton Anti Virus

I have NAV 2000, and to create rescue discs I have to use 8 floppies or a Zip drive. I don't have a Zip and 8 floppies take an age. I want to use my rewrite CD for this, but is this possible? And can it be done on NAV 2002?
 

Answer:Norton Anti Virus

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