Computer Support Forum

Can't Open Documents. Keeps Trying to Install Office 2003

Question: Can't Open Documents. Keeps Trying to Install Office 2003


Every time I try to open any of my Word or Excel files, my coomputer tries to install MS Office 2003 & it asks me for the product Key Number. I don't have MS Office 2003 & so I don't have a key number. I have MS Office 2000. So I can't open any of my documents.. This has been happening ever since I downloaded MS's Windows Desktop Search. So I guess the problem is connected to that. How do I get my computer to simply use the software that I have, MS Office 2000, instead of trying to install something new that I don't have? I'm using Windows XP Home. Thanks.

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Preferred Solution: Can't Open Documents. Keeps Trying to Install Office 2003

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Answer: Can't Open Documents. Keeps Trying to Install Office 2003

Did you try uninstalling the Desktop search and see if it still does it.

Not sure if it is a Windows Installer problem or not. You may need to run the Windows Installer Cleanup utility.;en-us;290301

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I'm running Windows 7 on my new computer, which came with a trial version of Office 2010. Rather than buy the full version when the trial expired, I installed the Office 2003 I had on my old -- now dead -- computer. I now find that I can't open the Word and Excel files I created with the 2010 version. Is there a 'cloud' site where I could send the 2010 files and have them returned to me as standard .xls and .doc files? Or is there a free converter available for download?

Answer:Solved: How can I open Office 2010 documents on a computer that has only Office 2003?

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Suddenly I am unable, when in Word or Excel (components of Office 2003 SBE) to navigate to any documents unless they are in the main My Documents folder, ie if they are in a sub-folder within My Documents I cannot get at them. When I try, Word (or Excel) goes into Not Responding mode.However I can get at them by navigating around My Documents using Windowa Explorer, and then open them by double-clicking. I can then edit and save an edited version (though if I try Save As I get the Not Reponding problem again.I have tried removing (via Add/Remove Programs) and reinstalling Office 2003. I have also used System Restore to go back to a time I didn't have this problem. Neither of these helped. Detect an dRepair from within Word didn't help either.Any ideas?

Answer:Office 2003 SBE won't open documents

I am having the exact same problem and it started on April 14th. I even tried the service pack 3 download from Microsoft, reloading MS Office, everything and the problem persists. I am calling Microsoft on Monday, this is very odd.John

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My Office package will not open any of my documents when I click them. It opens the required program, but has no document in it, but if I then double click the document again (while the program is open) it opens fine.

I can open and save document from within the programs, its just the actual documents will not open. When I boot into diagnostic mode they work fine, when I boot inot safe mode they work fine.

I do not have any antivirus software running. I am on Windows XP service pack 2 and also my Office software is up-to-date. Any help please as I'm getting frustrated!

I have read and tried the resolutions on


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Hello everyone, thanks for viewing.

So I logged onto my laptop to work on my university assignment some more, and poof, it won't open.
I keep getting the same error every time.

I can open the file in WordPad but I just get fifteen pages of ">:?:%<":?&:"
I can open it in OpenOffice but the formatting all changes, headers/footers disappear, images disappear, text boxes containing quotes aren't there.

I copied the Open Office version into a new blank Word page; and filled in the blanks (which took me an hour) but when I saved and opened the file; I got the same error.

Hoping it was me doing something wrong with the way I saved it or the default program to open it, I repeated the process taking up another hour; but I'd done it right, and got the same error code.

The default program to open it is Office 2003, the same format I made/saved the replacement file in.
It makes no sense to me. Also, why now? What changed? It was working fine yesterday.
Not done any downloads or scans so I don't know what the changed factor is.

Please can anyone help me, these assignments are dawning upon me and I need to get my finishing touches done before I can submit them, I also don't want to risk submitting a faulty file.

Thank you so much!

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HOTFIX to correct this issue

Starting on December 11, 2009, customers who use Office 2003 will be unable to open Office 2003 documents that are protected with the Active Directory Rights Management Service (AD RMS) or with Rights Management Services (RMS). Customers will also be unable to save Office 2003 documents that are protected with AD RMS/RMS.

Users may receive the following error message when they try to open AD RMS-protected or RMS-protected documents by using Office 2003:

"Unexpected error occurred. Please try again later or contact your system administrator"

Scope: This symptom affects Office 2003 products that are used together with AD RMS/RMS. This includes Word 2003, Excel 2003, PowerPoint 2003, and Outlook 2003. This does not affect the 2007 Microsoft Office system.

The expiry date for the license information within the definition file that is used by Office 2003 to enable IRM functionality is set to December 10, 2009. This problem occurs because the expiry date was not renewed. Click to expand...


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I am a teacher, and have had my students do some assignments on Open Office using machines that run Edubunu. They have then uploaded their assignments and I want to be able to mark them at home but I have windows based Open Office. Will I be able to open their assignments?

Answer:Can I open documents created on Open Office on a linux based system using a windows based Open Office?

Your school must be so cool if it uses Edubuntu!

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I've experienced this problem twice in the past week. Here is my current problem:

New Windows 8 computer
Moved Office 2010 install from old computer to new computer
Copied all documents to new computer by installing the old drive in the new computer (NTFS to NTFS)

When trying to open any DOC, DOCX, XLS, XLSX, PPT, or PPTX files that are stored in the Documents folder I get permission errors. Word will open an RTF file just fine. If I try to use any Office programs to save a file to the Documents folder, I also get permission errors. I can move the file to the Desktop and work with it just fine. I can then move it back to the Documents folder.

Here are the errors when trying to open files:
Word - Word cannot open the document: user does not have access privileges
Excel - 'C:\Users\xxxxxx\Documents\Book1.xlsx' could not be found
Powerpoint - The path or file name for C:\Users\xxxxxx\Documents\Presentation1.pptx is invalid.

When I try to use one of these programs to save to the Documents folder, I get the following error:
You don't have permission to save in this location.

I tried copying the files two different ways to eliminate any lingering NTFS permissions. I used a linux box to copy from the old drive to EXT4, then to a linux formatted FAT drive. I plugged this FAT drive into the Windows machine and moved the files over but got the same errors. Next, I copied the files from the old drive to a FAT32 drive using another Windows box. Then I tool the FA... Read more

Answer:Solved: Office 2010 Can't Open Or Save Documents in My Documents Folder

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I have been using office 2003 pro for 2 years. only recently I reformated C drive (Sony laptop) using restore disks. I reinstalled office 2003.
All was going well till I started to use Word 2003. I can read but not able to edit my own documents I get the message "This modification is not allowed because the document is locked"Even a new documents cannot be done. I get same message
whatever I do is not working. I removed office completly then reinstalled it and still the same proble.
I even looked at the files properties in (my documents) and made sure that the properties is set to read/write.
I'd appreciate your advice.
Thank you in anticipation

Answer:Locked documents office 2003

boot into Safe Mode; login as Admin
find the directory containing the files
(may be more than one; if you only store docs in your My Documents dir, then use it)
right click->properties
click the Security Tab->Advanced->Owner
take ownership of the directory (As Admin)
[select the Replace owner on subcontainers and objects]

go to Permissions
Now ADD user and give FULL CONTROL
[select the Replace owner on subcontainers and objects]

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I was successful in installing Office 2003, activating it, and updating in Windows 7, but every time I open any one of the Office apps I have to click accept on the EULA box.  Is there any workaround to make the box go away permanently?

Answer:Office 2003 installs but EULA box appears every time I open an Office application

right-click on a shortcut to one of the apps, and select "Run as Administrator".After you do this once, you won't have to do it again.

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In almost every case, Word documents open after about half a minute. I have tried various fixes, such as that offered by The Office Experts (, but to no avail. If anyone has any advice on how to solve this persistent problem, please advise.

Answer:Office 2003: Word documents: delayed opening

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Hey All,

Here is my issue. The Company we consult for has not transitioned all of the way to Office 2007. We have a number of machines that still have Office 2003. Compatibility Pack works on almost all issues.

Current issue is one of our users received a PowerPoint 2003 that has embedded PowerPoint 2007 files. When the user opens the PowerPoint 2007 file Office 2003 shuts down. He has to download the 2007 file to his desktop.

From what I can see this is because the file conversion process shuts down Office 2003 before attempting to open the PowerPoint 2007 file.

Another issue that may be complicating the error is we had to run a Fixit patch from Microsoft that was causing Excel, Word and PowerPoint to be scanned which caused long opening times. I don't remember the KB article for that one at the moment but will find it if I need to.

Thanks for any help in advance.

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I have an Excel file which has some moving objects as well as some drop down menus. I recently installed MS Office 2007 after erasing 2003. The Excel tables now are disabled, the file now looks like a picture, only the fields outside of the content are really clickable.I have tried to enable all macros, downloaded the MS compatibility pack, still same issue. Any suggestions/ideas? The file works in 2013 and 2016.I can share the file upon request ...

Answer:Office 2003 Excel file will not open with Office 2007

Thank you for your suggestions, here an update: I got the file working - how, no idea. I re-opened the original attachment, deleted the one I had on my PC and voila, it works.

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I am running Office 2003 on Windows 7. My PC is only 6 months old and everything has been running like butter. All of a sudden Office files open slowly when double-clicked from their respective locations (they would normally blink up). If I open Word or Excel and then open the files from there, they open quick. Outlook on the other hand, is just slow to load up...which it wasn't before.

I did a ton of research online and couldn't get a clear fix. My thoughts are:
Anti Virus? (I'm using AVG Free)
Ad-Aware Free? (Ad-Watch live is on...however it was on before)
Windows update or office update?

But obviously I'm here to get your thoughts. It's a pain in the ass when I bought a new PC so it could perform quick, and now spreadsheets and email take 20 seconds or more to open.


Answer:Office files open slowly (Office 2003 / Windows 7)

I just wanted to add that when I disconnect the PC from the internet, the problem seems to go away?

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since I installed SP1 for Office 2010 I have problems with opening some (not all!) older Word documents created with Word 2003 (*.doc). I get a message that Word can't read the document and it is probably corrupt.

On a other client (same OS, Office 2010 without SP1) I can open the same document without difficulty.

Has anyone an idea?

Thank a lot

Answer:Office 2010 SP1: Problem with opening Word 2003 documents

Hello curuska, welcome to the forum.

Are the two computers accessing the exact same document from the same location, or is the same file saved to their own local disk?

A quick test to try:
Open Word, select File?> Open
Choose the corrupted file (but don?t open it yet)
You will notice that next to where it says ?Open?, there is a little drop-down arrow. Click on this and change the option to ?Open and Repair?, then click on it.

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Just about to install office 2003, but want to check if it is possible to open Office 2003 files with Office 2000 with minimum loss.Any experience?

Answer:open office 2003 files with Office 2000?

you should have no problems as i run office 2003 and my co-workers run office 2000 and they can open fine.I think it is only if you start encryting them that causes a few problems

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I am running Microsoft XP and using Word 2003. I am unable to open saved files. Error message says "files are unavailable". When I close out of word, the error message says "the file Normal already exists, do you want to replace existing file?" When I shut this window down it says something about Templates Normal. I have tried to adjust my anti-virus software but continue to get the same message. Once any document is saved; you can not re-open it with Word. It can be opened on WordPad so I know it is saving the documents. Any help will be appreciated!

Answer:Can't open documents in MS word 2003

Are you saving it as a "word document" file or "document template".Noldi

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I have office 2003 on xp machine. Openning new/blank files is Ok, but takes 3-5 minutes to open other created files.Tried uninstalling xp and only the "word documents" worked fine with word pad.Still need exel and powerpoint. any help

Answer:Office documents very slow to open-up

Hello and welcome to TSF

What security programs do you have

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i've been using ms office 2002 for few months. today i when i tried to open ms word it didn't open. then i uninstalled it and installed ms office 2003. now i'm able to open ms word/excel/powerpoint but whenever i save a document i cannot reopen it. in case of ms word the prompt is "the file is unavailable" and in case of ms excel the prompt is "there is a problem with your virus scanner". i'm using norton 2005. i disabled it and again started above applications but problem remained. i was using avg free edition also. but when i uninstalled it i week before it got corrupted and uninstallation was not successful. can someone guide me???

Answer:Solved: cannot open ms office documents

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Had computer with Star Office in Windows XP which crashed last year. Had data transferred over to Windows Vista and cannot open any documents except two letters in Wordpad. What do I need to install so that I can open my writings stored in Star Office 5.2? No one seems to give me an answer when I call including the Geek Squad, who are the ones that transferred the data to my new computer, and who I paid for two years of service? It has been exactly one year and I NEED to open my documents. Please can you help? KT

Answer:I need to open my documents from Star Office I think open office would work, but I am not sure.

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All of a sudden, I cannot open ANY Microsoft Office documents that I have saved on my computer. Even if I create a new document, save it, and close it, I am not able to open it a minute later. A dialog box comes up that says, "Publisher (or Word, etc) cannot find the file you specified. The next dialog box will let you browse to locate the file on your hard drive or floppy disk." I tried repairing and re-installing Office, but that didn't work. I have had these files saved on my desktop for months and haven't had any problems opening them until now. Also, I was reading about error codes with this subject. I'm not sure if it helps, but the dialog box has the error code 1100174. Thanks in advance for any help with this!

Answer:Cant open saved Office documents

So, you still have Word files saved on your desktop, right?  If you double click on them, do they open in Word? 

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I have deleted a open office document (windows 7 64 bit) I want to restore it but it is not in my recycle bin can you help please

Answer:deleted open office documents

Hello Raytongrace, and welcome to Seven Forums.

You might see if using the free program Recuva or ShadowExplorer may be able to recover the deleted file for you.

Hope this helps,

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Hi, I'm running Windows XP and have Office 2000 installed. I use Internet Explorer 7. If I open IE 7 to browse the web and then try to open an Office document the Office program doesn't do anything, then eventually tells me it's "not responding." I have to reboot to get the documents to open. After reboot, as long as I don't open the internet, all Office documents open fine. Once I open the internet, I have to reboot before opening any Office documents. I've tried "repairing" Office 2000. No help. Any sugestions? Thanks!

Answer:Office documents won't open after opening IE 7

Yeah, I use Mozilla Firefox, I just don't use IE any more, once every eon (long time ). It's really to download just go to, I hope that helps!
Sorry I just don't use IE because of all the problems I had with it and this was at least 5 years ago. I keep it around because anything that is Microsoft word, excel, etc... programs doesn't allow Firefox to download from their website.

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Since I upgraded to Office XP Home I have a minor technical hitch with Office 97. If I try to open an Excel or Word document from 'My Documents' rather than from within Excel or Word, I get a message telling me the document is already open. It is the same if opening from a shortcut. This does not happen with Access or any other type of document. Any ideas? This is not a big issue, but starting to become irritating.

Answer:Office documents attempt to open twice

Have you tried the repair option in help? If it's not that there may be an update worth installing.

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I have 2 users that are having the same problem. When they open documents it thinks they already have them open. i have not tried re installing office yet as they are both IT technicians and i do not want to break an of their other systems.
Does anyone have any ideas?

Answer:Solved: Office documents think they are already open

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Actually, can't bring up blank documents either. Seems to be totally blocked from responding to commands. When I click on icon on the task bar it flashes momentarily.

Answer:can't print any of my open office documents

If the problem is restricted to OpenOffice, re-install it.

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When I try to open a 2007 Word or Excel document I recieve as an attachment in Outlook 2003, I get the following message:
"This action is only valid for products that are currently installed". Office 2007 compatibility pack was installed and it still did not work.

I then uninstalled Office 2003, uninstalled the Office 2007 compatibility pack and then I ran CCleaner to clean up the registry. I updated my OS (currently has Windows XP SP3) with all updates, reinstalled Office 2003, installed Office 2003 SP 3 and then reinstalled the Office 2007 compatibility pack.

I still get the same message when I try to open an Office 2007 attachment in Outlook 2003.

OS is Windows XP SP3 fully updated
Office 2003 SP 3 fully updated

Any suggestions?

Thanks in advance for any hel on this issue.

Feral Geek

Answer:Solved: Cannot open Office 2007 documents even with Office 2007 compatibility pack in

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I have not found through extensive searching any situations like mine.  This problem started some months ago and since then I have tried to find a solution but nothing at all changes the situation. I am using Windows 10 and SharePoint to access my
Office 2013 documents.   It doesn't matter if I am accessing SharePoint 2010 or SharePoint 2013.  It doesn't matter which user I login with.  The result is always the same.   When I try to open a Word or Excel file (pdf is fine)
using IE (my version is 11) then it tries to open the file but then just opens the application as if I am starting a new file.  There is no error message.  It simply tries to open the file and fails.  so it defaults to the Application to let
me start creating a new document/file.
I was using Office 2013 64 bit but recently uninstalled that and installed 32 bit in the hope this might be the problem but it isn't.  I have also installed all recent updates for Office.  the result is always the same.  The file will not
open when accessed via IE on SharePoint.  I must use FireFox or chrome.
I have sorted the compatibility and trusted sites.  I have searched the entire internet for 2 months now and tried everything.  The problem is related to my specific laptop as I have no problem on another computer.  My laptop and Internet
Explorer 11 are blocking files on SharePoint.  No error message.  If anyone figures t... Read more

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OFFICE PROGRAMS very slow to open up documents

1) When person double clicks on the documents programs waits aprx: 2 min then word opens up and document opens up. File on the desktop and the network drive same problem.

2) When I open word,excel alone by double clicks on word,excel etc.. shortcut, it opens up fast. When I drag the files on it, it opens up fast.

Program: Microsoft Office 2007 another computer same problem Windows Office 2003 SP3
Word 2007 12.0.6017.5000 all updates downloaded and installed.
Operation System: Windows XP SP2 fully updated. IE7.

To Solve:
I run Spybot 1.5.1 fully updated and cleared up like 16 issues. didn't help. I CHECK ON STARTUP. I check on couple thinks on Microsoft website but didn't help.
I attached the hijackthis log.

Thanks a lot.

EXAMPLE: DISABLE ANTI-VIRUS or Do detect and repair in office

Answer:OFFICE PROGRAMS very slow to open up documents

I'm assuming you have downloaded the compatibility pack for 2003?

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Hi all

I have a user who has Win XP Sp1 on a domain.

If he double clicks any office document or Adobe document, it takes about 30 seconds to open. If he opens Adobe or Office and does "File>open" it opens straight away.

While waiting for the docs to open I checked task manager>>>nothing happening?!

Ran Sybot, nothing found.

Any suggestions?


Answer:Office and Adobe documents take ages to open on XP PC.

how long does it take to open the application
how much memory on PC
how many things running in startup

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I had Microsoft Word (don't remember the year) on my computer, then I downloaded the new Microsoft Word 2007 trial. After it ran out, I could never get my old Microsoft word installed again even though I have the discs. So I resorted to using Open Office. I need to save my documents in either .doc or .rtf for my classes. No matter how many different ways I try to save my documents, my tabs and numbering will always come out messed up. I am getting so frustrated. I have Microsoft Works on here, and tried using that instead, but the same thing keeps happening. I must be doing something wrong. Why doesn't my work save the way I set it up and the format keeps changing. I don't think I can save my work in the open office file format. What is going on?

Answer:So many problems with documents in open frustrated!!!

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I have not found through extensive searching any situations like mine.  This problem started some months ago and since then I have tried to find a solution but nothing at all changes the situation. I am using Windows 10 and SharePoint to access my Office
2013 documents.   It doesn't matter if I am accessing SharePoint 2010 or SharePoint 2013.  It doesn't matter which user I login with.  The result is always the same.   When I try to open a Word or Excel file (pdf is fine) using
IE (my version is 11) then it tries to open the file but then just opens the application as if I am starting a new file.  There is no error message.  It simply tries to open the file and fails.  so it defaults to the Application to let me start
creating a new document/file.
I was using Office 2013 64 bit but recently uninstalled that and installed 32 bit in the hope this might be the problem but it isn't.  I have also installed all recent updates for Office.  the result is always the same.  The file will not
open when accessed via IE on SharePoint.  I must use FireFox or chrome.
I have sorted the compatibility and trusted sites.  I have searched the entire internet for 2 months now and tried everything.  The problem is related to my specific laptop as I have no problem on another computer.  My laptop and Internet
Explorer 11 are blocking files on SharePoint.  No error message.  If anyone figures t... Read more

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I have a Dell Dimension 8200, running Office XP, and I use Microsoft Office Professional 2002. (I bought this computer in 2002)

I have been having a problem for several weeks, ever since I had a number of viruses and other bad things going on with my computer which have since been resolved.

I can't open documents that I had previously created with Microsoft Office. (Word and Excel) When I try to do so, I get a message at the bottom of the screen that says "requesting virus scan" and a timer comes up, but then nothing happens.

I have tried a number of things, including uninstalling and reinstalling Microsoft Office Professional, going to the Help Menu (Detect and Repair) when I open Excel or Word, and nothing works. I was having trouble even opening would only open in Safe mode every other time I tried to open it, until I read another helpful hint in this forum today about renaming I am hoping that someone will be able to help me with this problem as I am pulling my hair out.

I had someone come to help me clean out my computer when I was having all my problems several weeks ago, and he was not able to figure this one out, either.

Answer:Solved: Can't Open Microsoft Office Documents

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Okay anyone ever had this problem ?

Client called me and told me she was unable to open any documents and that when attempting to open documents from both word and excel the program would freeze , so i remotely connected and after clicking open the selecting the drop down list .. her word/excel would just freeze ???

Any reasons for this to happen ??
if so any fix I can do ??



Answer:Unable to open office 2002 documents

Have any changes been made on the workstation? (Software updates, patches etc.?)

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Thumbnails for Open Office Documents. My problemUsing Open Office 3.2 thumbnails of documents are visible in Windows Explorer.Here is a screen shot of Desktop.In documents 2 and 3 you can see the image of the inserted  JPG file.But in Documents 1 and 4 it is not visible. But it is there.  The workaround is to save the file as RTF, open it with WordPad, then insert the JPG again, then save it. Now the Thumbnail is OK.After the file is converted back to the ODT format the thumbnail view still shows the embedded image. But if I have to change the image, Open Office no longer gives the thumbnail with the image. Drives me crazy!  As far as I know, this thumbnail feature is part of Open Office,- not Windows Explorer.Is there something I am missing? What should I try next?Thanks for any help.  Tthe OS is Windows XP sp3

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Current Office Pro 2003 user. Saved .pst files and used registered MS disc to load Office 2007 SB. Sucess except for Outlook with message "The operation failed due to an installation problem. Reinstall Outlook and try again. If problem persists, please reinstall".
Tried all disc options of reinstall, repair, add, etc. to no avail. (Outlook is displayed on Add/Delete with red cross!) Aware MS Technet states "Office Outlook 2007 cannot coexist with previous version of Outlook on the same computer". Removed outlook.exe (2003) but still no advance. Cannot see how to remove Outlook 2003 in totality.
Reason for buying Office 2007 was to try and avoid frequent crashes of Outlook 2003.

Before I delete Office Pro 2003 and try a virgin installation, of Office 2007 SB, your advice, please, Bellini.

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I am new to the site so please forgive any posts I put in the wrong place until I get used to things.

I have just purchased my first laptop and have loaded Microsoft Office 2003 onto it. it is the L300 series.
My problem is that , although I have only loaded Word and Powerpoint sections of the Word suite, it looks like I am out of memory to install the various office assisstants in Word.

When I try to install any other assistants rather than the paper clip, I get a little box that says' you do not have enough memory to install any other assistants'

The laptop details are
Intel celeron t1600
3gb Ram
160GB hard Drive
Wndows Vista Home Premium

Any ideas greatfully received as I am a bit confused as to why I cannot install the other assistants.
I have very little on the laptop at present.

Answer:Satellite L300 - Can't install various office assistans for Office 2003

I googled and found this solution;

1 ) Download the MSAgent technology

2)Download the MSAgent2.exe file from
Run the download, accepting the UAC prompt (the security prompt) and select the option "This program installed correctly"

3) Start the console (command prompt) (type in RUN cmd)

4) type the following commands into the prompt
+copy c:\windows\msagent\agentdpv.dll c:\windows\system32+
+regsvr32 c:\windows\msagent\agentdpv.dll+

I found this advice here:

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Can anyone tell me how to re-install Microsoft Office? I've just had to do a complete re-install of Windows XP Media Center 2005 Edition (as a parallel, repair function was not working on the original version) after a blue screen error nightmare followed by issues with the keyboard and mouse not being recognized. Those issues are now resolved and I was able to keep my data. I see everything in the system has been restored except Microsoft Office 2007. I can see the files but cannot access the actual program. My word and excel files are there but I cannot open them without the program. I do have the Application and Drivers & Utilities CD's (DELL Dimension E520). Any advice would be appreciated.


Answer:[SOLVED] Need to re-install MS Office 2007 in Windows XP - (actually Office 2003)

You need the Office 2007 installation cd . . If it came with the PC, Dell should have included it in the package of cd's with the system

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Often when I am opening documents in Word 2003, it takes ages for the system to respond 20-60 secs and when it does so it does it in a jerky fashion.
I have recently upped the RAM to 1 gig, so can't belive this is the problem.

Has anyone else had this problem? Can you suggest what to do to do to fix it. it can be very irritating to sit and wait for the system to respond.



Answer:Word 2003 - very slow to open existing documents

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I can not open ms Word documents by double-clicking on them anymore, When ever I do so I get a mesage saying: "There was a problem sending the command to the program."
I do get the Word window open but there is nothing in it. I have tried this with .doc, .docx and .txt files and I get the same thing.
But I can open files if I first open word and then go to Open and select a document from there, but not by double clicking.
I am using Windows 7 Ultimate 32-bit and Microsoft Office Word 2007, can anyone help me?

Answer:Can not open documents in Microsoft Office Word 2007

Open Word, go to the Office Orb, then Resources, and then "Run Microsoft Office Diagnostics.

This will check out the install and do a repair if needed. You will need to the "Office cache" file on the hard drive or have the Office CD handy, if it is needed.

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I got my computer with a 60-day trial of Microsoft Office 2010 installed on it. Once the trial ran out, I bought the product, but in doing so installed a separate application, leaving two Microsoft Office installations, one with an unregistered product key and one registered (yes, I know I was stupid). I uninstalled the old version, leaving no default program to open documents with. I tried to track down the EXEs for each program, no dice. When I looked at the start menu shortcuts, I found that each Microsoft Office program lead to one application, called CVH.exe. Setting that as the default program didn't work.How can I make it so that I can double-click on a pptx or docx file and run the corresponding application?

Answer:Default program to open microsoft office documents

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. First, you did nothing stupid. The program should have resolved that issue for you. You may want to complain nto MS about this. Did you receive a DVD or was it a download? If the new Office you got is on DVD, install it again after removing both of the other installs. When you um-install Office it does not destroy user documents.Look in the list of entries in the  'Program Files' directory and see if there is two installations of MS Office. If you ind the right one, send it to the desktop as a shortcut. (Right Click) That will put a good shortcut on the desktop.Also, go into the place where you  can remove programs. See if two versions of MS Office are installed. Remove the bad one.

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In my office we are using MS Office 2000 & Some of our clients are using higher version of office may be Office 2007. The problem is when we are trying to open these documents in our office it never opened. Is there anybody who can give me the solution for this problem. I know it is a small problem for you all. But please help may be any converter can help me but I don't know which

Thanks in advance


Answer:Solved: Unable to open Office 2007 Documents

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My trial version of Microsoft 2010 recently expired and now all my Microsoft documents are locked.... I can view them but not edit them unless I purchase the Microsoft program. Can someone tell me how to convert these files into Open Office documents so I can edit and use them without losing them? Thanks!

Answer:How to convert documents fron Microsoft to Open Office

This really should be posted in the Software forum, as it doesn't really have anything to do with programming.

Having said that, I believe Open Office can open Microsoft files directly. No conversion required. Just open them and save them in the open document format.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) II X4 635 Processor, AMD64 Family 16 Model 5 Stepping 2
Processor Count: 4
RAM: 3823 Mb
Graphics Card: ATI Radeon HD 4250 Graphics , 256 Mb
Hard Drives: C: Total - 933222 MB, Free - 890063 MB;
Motherboard: Acer, Aspire M3400, , U02G102102674
Antivirus: AVG Anti-Virus 2011, Disabled
The trial period was over for the MS Office 2007 trial that came preloaded on my new computer, so I bought and activated the MS Office Home and Student 2010 product key. Afterwards, I had been able to open and edit Word, Powerpoint, etc documents.

I recently uninstalled the MS Office 2007 trial that was on my new computer to try to get rid of "junk" that was taking up space. Now, I can't open open any of the existing documents I have saved on my desktop or anywhere else. The only way I can even save and open a document is to open the (for example) Word 2010 app, make a new document and save it to desktop, and then open the Word 2010 app, File, Open and open it from there.

The message I get when I try to open a document is "This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Defaults Programs control panel."

I tried to do that and change .doc file type so that the current default of "Unknown application" would chan... Read more

Answer:Solved: Can't Open MS Office (Word, Powerpoint, etc) Documents

Things got messed up as you uninstalled the trial version after installing the Home and Student version.
You may need to remove the H and S version and reinstall it.

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This isn't an upgrade. I bought the full version Office Professional 2003 and would like to install it over what I have now. I had Office 97 and an upgrade CD to Office 2000. Will I lose anything to install Office 2003 over Office 2000? I have WinXP home if that makes a difference.

Answer:Can you install Office 2003 Professional over Office 2000

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I have a new computer running Windows 7 Home Premium and Office Pro 2010. Whenever I click on a hyperlink in an open Word or Excel document (or any Office document, I think) that links to a password-protected website, the log-in dialogue from Internet Explorer opens up, even though my default browser (FireFox) is already open, and I am already logged in to the password-protected site. This only happens with links to password-protected pages - others open normally in FireFox.

I have been through my default program settings and file association settings, and manually changed everything I recognize as internet-related to open in FireFox, but it's still happening. The site I can't open is a private WordPress site, so the log-in page is a php file. I tried creating a .php file association, but that didn't solve the problem. The password protection is via an htaccess file, but I don't know enough about that to speculate whether that's relevant (everything starting with http is supposed to be opening in FireFox, according to my settings).

I am in and out of that website all the time, so this is really irritating. I don't want two browsers open, and I don't want to use Internet Explorer, but I can't uninstall it, as I do need to use it to check websites I'm building from time to time. I'd be very grateful for any solutions anyone has to offer.

Thank you!

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Whenever I try to open any of my Microsoft Office documents (excel or word), the Windows Installer box pops up and I get the "preparing to install" and "please wait while windows configures Microsoft Office Professional Edition 2003" messages. The document semms like it's opening but it only shows a blank page with a gray background. I'm running Windows XP and as was mentioned, Windows Office Professional Edition 2003.

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Why is it that when using my laptop I am able to print from a web page, yet when I attempt to print from a program like Open Office or WordPad I invariably get a message telling me that my printer is offline? What must I do in order to be able to print an Open Office or WordPad document? I don't recall having this problem before? I would greatly appreciate hearing from anyone who may be able to help me. Thank you.

Answer:Solved: Why am I unable to print Open Office or WordPad documents?

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Two days ago I uninstalled an office publisher trial that was past it's trial period.
Now when I go to open a doc I am asked to insert Office xp proffessional CD but I only have office home edition installed at the factory.

Any ideas??


Answer:Cannot open documents after uninstalling Office publisher trial version

It was a trial version? so you could not use it unlimited?.
Furthermore if you want to use this application then you will have to buy this software.

However, you said that you are a owner of office home edition. So why you don?t install this software and use it instead of Office xp professional.

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I have Windows 7 and a fairly new computer.  I am unable to open (looked in your forum answers, but the answers given would not help me as they related to other versions of Windows).  Also, I am having trouble opening some of my documents in Office Starter.I recently uninstalled Norton Security and installed the Security Suite from Time Warner; called CA Security.  Think this may be the problem.I am not a beginner computer user, but certainly not an expert either.Thanks for any help you can provide.

Answer:Cannot open Also trouble opening documents in Office Starter

If CA Security has security settings in the firewall component check them as Amazon is a secure site for paid transactions...

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I was trying to clean up my computer and was running various spyware and adware programs when I noticed everytime I open a Word Document a prompt opens which begins to download Microsoft Office.

Please help. I thank you very much in advance.


Answer:Word Documents Install Microsoft Office

Do you mean that the office program on your computer attempts to open?
What malware are you trying to remove? What are the symptoms?
What program(s) have you used to remove the malware?

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Hi Guys
Hope you are all well,
First i must say that i down loaded this office 2003 a few mths ago from suprenova i think which took some time but i got it five discs worth, i then had to download DAEMON thing to make a generic drive is it? and office was working fine. My friend back in england done all the work and setting up for me via the V2 remote assitance thing.
My HD died last week and i had to buy a new one and i have loaded most of the progames and lost a lot as well.

yhe thing is i cant get the office to run or load it in the generic drive, so i downloaded this ISO Buster which i thought would help and it changed four of the discs to ISO and left one as rar (which is somthing i should download again)

So anyone got any ideas for me please
windows xp home

Answer:help to open office 2003

Yes Download and Use if you do not want to pay for MS Office.

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Hello Everyone! Sorry. Instead of a question, I just have this solution that I want to share. I noticed nobody here asking for it. But, just in case, here it is.

QUESTION: When we open multiple Microsoft Office documents from Windows Explorer, they don't seem to open alphabetically. How do we do it?

ANSWER (Old MS Office Versions):

In your Explorer window, supposing you have five (5) files named A, B, C, D, E. The sequence goes like this:
1. Single-Click file B. This acts as the anchor point for most of the selection.
2. Shift-Click the last file. In this case, E. By this time, B to E is now selected. Only A is unselected.
3. To include A, Control-Click file A to complete the selection.
4. Press the Enter button.

ANSWER (Newer MS Office Versions; per app; Excel example):

1. Create a shortcut from the MS Excel application. Put it somewhere easily accessible such as the Desktop.
2. In Explorer, ready your files because you'll be dragging them to the MS Excel shortcut.
3. Select the files you want to open simultaneously and alphabetically. It doesn't matter how you select them.
4. This is the curious part. When you drag and drop the selected files to the MS Excel shortcut, it matters which file among the group your cursor is pointing at. That file will be the first to be opened. The rest will be opened alphabetically after the one you're pointing at.
5. Example: You have files A, B, C, D, E. We select them all and drag-drop them to the MS Excel shortcut.... Read more

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I made a topic quite a long time ago, with little response from this community.. I've decided to download desktop recording software and take a video clip of the error..

I've tried downloading recommended updates from Windows, I've tried repairing the installation, I've tried reinstalling Office 2007, I've tried repairing the program internally, I've tried many other solutions, with no progression.

Any help towards a solution would be greatly appreciated.


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Greetings, Am new to this and appreciate any assistance offered.

I installed SP3 several weeks ago on this laptop (had not used it for over 1 year) when I open messages and there are embedded links when I select them program gives error message; settings do not allow this action, see system administrator.

I have another computer that I normally use with XP and Office 2000 and do not have this problem. Only info I have read says that I have to "fix" the registry. Me entering that realm without specific instructions would only guarantee 2 broken machines instead of just one.

Any help will be very much welcomed!



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Windows XP home edition sp3. My system freezes with Excel & Word on open. Have sp3 loaded for office also. System goes to 100% cpu. Tried uninstall several times & does not help. Also tried repair several times.

Answer:ms 2003 office freezes on open

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I am having dealings with the Independent Case examiner and have arranged that all documents are emailed to me. For some reason I cannot download,open,save or save as this attachment. I think it has something to do with the ridiculously long file name.(see screen-shot below). I have recently done a complete reinstall of Windows 7 and Office 2007 in stead of 2010. This is not the first document I have received from I.C.E, first since re-installation, but perhaps I did something before which escapes me now.

Answer:Download/open Office 97-2003 doc

Perhaps they haven't sent it right. Ask them to re-send in proper .doc format
Is your screenshot of the attachement .doc title? it looks strange and with no .doc at the end, where did you get that info from?
Which email client on your pc are you using to collect email?

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Does anyone know a quick way to open Open Office files in Word 2003?It is very tedious to open in Open Office & Save As - I have lots of documents created in Open Office 1.0

Answer:Open Office to Word 2003

I am not sure but would expect them to open automatically if you have "All files types x.x" selected in Word 2003 open window.

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I recently had a virus infect my computer. It took several attempts to finally remove it. Now I cannot open any of my MS Office 2003 programs. When I try to launch any of the programs, I get the following application error message:

The Instruction at "0x7c801efd" referenced memory at "0x00000000". The memory could not be "written".

Click on OK to terminate the program
Click on Cancel to debug the program

When I click on cancel, the error window just shuts, nothing happens. The same when I click on ok.

I have uninstalled and reinstalled MS Office 2003 to no avail.

Please help!

Answer:Can't open any MS Office 2003 programs


Is it just Office or is it other applications too?

What you could first do is to run CCleaner and clean up the temps and junk on your PC, then run Windows Installer Cleanup and delete any mention of Office 2003 applications from its list, then try reinstalling Office again.

If the above doesnt work as as that error code doesnt link to any error codes at Microsoft for Office or any product, so I would be guessing you may still have malware on your PC, so to that end I would do the below and then post a new thread in our Malware forum and give a brief explaination of whats going on and attach all the logs from the guide.

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

If you run into problems trying to run theREAD & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet... Read more

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I already have Windows ME and Office 2000 on my HP Pavilion laptop. This morning, after installing Project 2000 I started having this problem?
I can open files, but as soon as a Word or Excel document open, they close immediately. I then uninstalled Project, but still have the problem. Any ideas what is causing those documents to close and what I can do to correct it?

Answer:Office 2000: Documents Close Immediately After Install Project

Try this MS Technet Article, which specifically addresses the issue.

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Hi all,

Just recently a problem has come up with my Outlook 2003 SP3. My problem is, whenever I try to open any links in emails, I get an error message "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." I have no restriction set, and I've tried the "Detect and Repair" option in the Help menu with no luck. This is a really annoying problem for me and I was wondering if any of you could help.



Answer:Office Outlook 2003 cannot open links

This is not an Outlook error. The most common cause is a corrupt registry key in Internet Explorer. The registry key found at
is either damaged or corrupt.
To fix it, try resetting Web settings in Internet Explorer. If this does not resolve the issue, set IE as the default browser following the steps in Set Program Access in Control Panel. If you use a different browser as your default, you need to set IE as the default until you verify the links work in Outlook.
If you uninstalled Chrome (or Firefox) and then received the error, see Edit Registry, Part 2
In addition to Chrome and Firefox, other HTML rendering and editing programs may take the HTML open command and cause this error. Greg reports UltraEdit is one such program. See Edit Registry, Part 2 for the fix.

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One person (#1) in our office was away for a few days and put on his Office Assistant to let people know he was away. When he returned, he turned it off. Another person (#2) in our office still keeps getting a return email from #1 with the message that he is out of the office, per the Office Assistant from #1. When #1 tries to open the Office Assistant, he is not able to do that. It appears that the Office Assistant is not there, and we cannot locate it. I checked the HELP in Outlook, and it doesn't seem to even think that that could ever happen. Can anyone HERE help and get the Office Assistant back?

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For some reason, I can no longer open Word, Excel, or any MS Office programs or files. This is for MS Office 2003 on a Vista 64 bit system. However, when I started in Safe Mode, I can open them. Obviously, I need it to work in regular mode. I was infected with a malware or rootkit or something not too long ago, but I thought I had accessed these programs and files after I had that cleaned up. New scans with Avast, Malware Bytes, Panda, and Hitman Pro, reveal no infection.

Please advise....


Answer:Can only open MS Office 2003 in Safe Mode

You can try to repair MS Office 2003 files.

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PC with VIsta Premium

Answer:how can I open space drive 3 with Office 2003

Read this: will help you post questions that get better answers.

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When I try to open Microsoft Office Word 2003 a window pops up that says window installer then it says installing microsoft office word feature. It stops half way and another window pops up that says Installation error file not found. A required installation file SKU112.CAB could not be found. Original installation source required. If you installed Microsoft Office Standard edition 2003 from cd please insert your cd. If you installed Microsoft office standard edition 2003 over your computer network please browse to the installation source on your computer. Also a window popped up that says Microsoft word has not been installed for the current user. Please run setup to install application. I don't have the cd its lost. This just started doing this about a month ago. I can't open any files through microsoft office word or power point. I have windows xp. I don't know hardly anything about computers so I don't know what to do. Any help will be appreciated

Answer:Can't open Microsoft Office Word 2003

duplicated thread - closing this one

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My company recently installed Windows 7 and Office 2010. Every time I try to open a excel file, via a link on our Intranet it asks for credentials.

I ruled out IE, firewall, and the document. I narrowed it down to something in Excel except i can't find it. Its like a security setting.

I was able to open the file when I had Office XP installed but as soon as i installed Office 2010 it won't work.

I've gone into the Trust Center and change settings but nothing seems to help. A pervious answer was given ( but it didn't work.

Any Ideas

Answer:Can't open 97-2003 Office docs in 2010

Does this happen with just one specific Workbook?

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i have installed office 2007 and removed 2003, now word, power point files work, but still excel files have no icon and when i click on open with, excel is not in the list when i browse there i have to go to c:/program files(86)/Microsoft / office 12/ excel.exe, when i click it does not work.i can open these files when i open excel and go to open file or drag excel file to it.but the problem is that office files have no icon and excel is not and cannot associated with them as default program.what is the resolutionAbdul Naseer AnsariAfghanistan

Answer:office 2003 files not open 0ffice 07

Put the Office 2007 cd back in and do a 'repair' to add the missing components that you want."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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trying to fix a pc with windows xp home.
The problem is that when ever, say, Word is run, it will try and open all word files on the machine or when excell is opened it will open all excell files. it will even open system files sometime as well.

Ive tryed uninstallinga nd re-installing, that doesnt work, ive tryed to remove all assosiated office files but some i dont have persmission to remove :(
Ive even tried installing 2007beta but it still does it.

any help would be greatly appreciated.


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I can't open older (i. e. last week) files created in Micrsoft Office Excel 2003.
When I click on the file in my doc. or recent file while in Excel an error alert pops up stating " .xls' could not be found."

Answer:Can't Open MS Office Excel 2003 files

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Win 7 64bit with MS Office 2003 Pro with SP3.

Tried opening a 'docx' from a known source created with Office 2007, But my Word would not open it and telling me to download 'file format converter from MS.

Downloaded and installed, still can't open 'docx' and still telling me to download and install the same file.

Opened Control Panel and the 'File Format Converter' file is not shown as being installed.

Tried installing as 'Adminstrator', no joy. My A/virus or Malware show any alarms or any logging of any problems.

Any clues


Answer:Solved: Cannot open 'docx' with Office 2003 Pro - Help

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After join domain, I cannot open all the Microsoft Office files. Its in aready status to view but I can see blank page only.=======Please refrain from posting in All Caps. All Caps is considered the internet equivalent of shouting and appears impolite.Thanks!DerbyDad03Office Forum ModeratorAFTER JOIN DOMAIN, I CANNOT OPEN ALL THE MICROSOFT OFFICE FILES.ITS IN AREADY STATUS TO VIEW BUT I CAN SEE BLANK PAGE ONLY.

Answer:Can Not Open Microsoft office 2003 Files

MS Office must be installed on the PC you are trying to open Office files on.

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I installed the Office 2010 software on my windows 7 64-bit laptop however now it doesn't open any of my Office files that are from 97-2003? It opens 2007, but nothing before do you know why? Your help would be appreciated. Thanks in advance.

Answer:Can't open 97-2003 Office docs in 2010

Try this: Overview - Batch DOC and DOCX Converter - Doc to Docx and Docx to Doc Batch Converter. - Batchwork? Software

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For some reason, I can no longer open Word, Excel, or any MS Office programs or files. This is for MS Office 2003 on a Vista 64 bit system. However, when I started in Safe Mode, I can open them. Obviously, I need it to work in regular mode. I was infected with a malware or rootkit or something not too long ago, but I thought I had accessed these programs and files after I had that cleaned up. New scans with Avast, Malware Bytes, Panda, and Hitman Pro, reveal no infection.

Please advise....


Answer:Can only open MS Office 2003 in Safe Mode

You can try to repair MS Office 2003 files.

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Every time I start or reboot my computer the folder C:\Program Files\Microsoft opens. All that's in it is the folder Office Trial Assistant 2003. It's not in the startup menu. Why does it come up and how do I get rid of it?

Answer:Office Assistant 2003 Folder Open On Startup

It will probably be in the registry somewhere, you can look up the registry entries and find it or get a freeware utility to do the job for you. As for why I really don't know.

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I have Satellite A60-106 laptop with windows XP home edition pre-installed. After recent failure of windows i have used product recovery DVD of toshiba. Following that I was successful in downloading other software like microsoft works, one note, Norton antivirus from CD. But Microsoft student and teacher edition 2003 CD is not opening in my CD/DVD drive.

It makes normal CD accessing noice after inserting, but not accessible. Pressing 'run' shows error message as D:\ not accessible, I/O device error.
The same CD (microsoft 2003) opens with other computers.
So where is the fault and how to rectify?

I have tried all sorts of advice through web.

Can some one please help me?

Answer:Satellite A60-106: Unable to open Microsoft Office 2003


For me it looks like a hardware fault. The error says that the drive is not able to read from the Microsoft CD.
There must be something wrong with the drive lens and therefore the lens cannot read the CD and the drive is not accessible!
Possibly after lens cleaning you could use this CD.

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For the past few weeks I have been running into a problem with Microsoft Office 2003 on Windows XP Home..which is that everytime I open word, excel or any of the office application the reinstall winodw appears on the User Information screen with the option to enter user name, initials, organization, and the key section with all info listed there. When I click on the OK button the reinstall options appears than disappears.

The crazy thing is that the problem goes away when I restarted my laptop and than a few days later it appears again.


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I have inadvertently clicked something when I had the Word Open window in view - which now opens it full screen instead of in a minimised size. How can I restore it to its smaller size?

Answer:MS Word - Office 2003 - open window problem

Try: Open the Word window and adjust to how you want it to be, then close Word by going to 'File' and at the very bottom of menu click on 'Exit'. Word should now remember your setting for next time it opens (and future closes can be by the white X in red box)

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Hello, I have Windows XP purchased in 2005, and came with Microsoft Office.

I was using Microsoft word early this morning and something happened and now it won't open.

Of all my desktop icons, everything has color except the Microsoft is WHITE, which I suspected right away had been compromised.

I don't have any Microsoft word software, it came with my computer.

Help, can I get it back? I need to write some letters.

Thank you.

Answer:Solved: Microsoft Office Word 2003 is gone and won't open

This link should prove useful often the installation files are left on the computer under c:\msocache however the above links gives the easy way to repair the installation.

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I am trying to install Office 2003 Professional on my laptop (I am installing because a virus corrupted one of my OS partitions, which required me to reload the OS). When I put the disk in it seems like my computer can not read the disk. I took the disk to another PC to see if the disk was bad, but that was not the problem. The other computer could read the disk fine. I also put a different software disk in my laptop to see if the disk drive was bad. This was not the problem either since the laptop disk drive read the other software disk fine. Does anybody know what the problem could be? The disk does say "For distribution with a new PC only", but I purchased it new from Amazon and have the product key. Is there something I need to do to get the disk to read on my laptop and get the program installed?

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AMD Athlon 64 3000+ I Gb memory WindowsXP Pro I have Office 2000 installed at the moment and I intend to install Office 2003. Can I install without uninstalling Office 2000? If I do uninstall will I lose my work?Regards from Grey

Answer:MS Office 2003 install

Theoretically you shouldn't lose your work because you're un-installing the programs (Word, Excel, etc) and any documents 'stand alone' from the programs.But, to be on the safe side, back up your work to a pen drive or something similar first.

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A few weeks ago (right after I installed Norton 360), I started getting messages on my computer that the updates failed for excel and word. Right after that, I noticed that every time I opened excel, I would get the "preparing to install" box and the program would ask me to insert the disk. Every time I did that, the program(s) would work fine until I shut down the computer. Then, the problem would start all over again. THEN, I noticed that the computer was updating with EVERY boot and the same two updates would fail. After dealing with this for a few weeks, I decided to try repairing the program. While trying to un-install the program, I started getting the message "Cannot access registry key HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Run/OptionalComponents/MSFS. Since then, I have been unable to either uninstall or re-install the program.edited by moderator: Moved to XP forum by Office moderator. Feel free to move it back if you feel this is an MS Office related issue, not an OS issue. Thanks!

Answer:Can't re-install Office 2003

Norton 360 appears to be the culprit. Are you willing to uninstall this program?i_Xp/Vista/W7User

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Getting a "This patch package could not be opened.  Verify that the patch package exists..." error.Decided to run msiexec with logging.  Got a nice healthy log file.  Anyone experienced with debugging such files produced by msiexec?Thank you

Answer:Can't (re)install Office 2003

Where is this copy of Office from ? ?

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Have CD containing Office 2003. Have Lenovo IdeaPad S9/S10 computer. Has USB port. How can I load Office 2003 from CD?

Answer:Install Office 2003

how about an external cd-player
Another option is via newtork and a shared Cd Drive fo another PC

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After I enter the product key it gives me an error message that says the installation source has been corrupted. Any suggestions on how to fix the problem and install office?

Answer:Install 2003 Office?

Please state the exact error, word for word.

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I have a SONY VAIO and for some particular reason the Key for the MS office CD cannot be verified on this computer. I have used numerous Office CDs with serials that have been used and installed before on other systems but will not work with this computer. Does anyone have any ideas or suggestions to what could possibly be the problem?Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Answer:Cannot Install Ms Office 2003

Take a look on the Sony website because I think it maybe a issue with the Operating system that has been installed on that computer. Have you re-installed Windows? What software came with your computer?

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I'm trying to install Office 2003 as a precursor to installing an upgrade version of Office 2007. I previously installed it on another computer (now defunct) running XP Pro, and I had no trouble with it, but Vista Home Premium tells me I don't have the necessary permission to alter the registry. I have logged in as Administrator (at least I think I have) but I still run up against this brick wall. Looking at User Accounts in Control Panel, there is only one account - Administrator. Is there anything else I need to do to get complete access? It seems to me that Vista is trying to be extra-clever, and causing much weeping, wailing and gnashing of teeth in the process.

Answer:Trying to install Office 2003

Hello Keef192
Read through this tutorial to see if can help you.
Let us know how you go.

Elevated Command Prompt

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have vista on my machine but was able to download my purchased copy of office 2003. Had a computer crash and now I cannot reload Office 2003, tells me it canno find 3561403.CAB

Answer:cannot install office 2003

Try doing a complete Uninstall first.With a crash you probably have some flotsam and jetsam from the previous Office install floating around.See here:

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I installed office '97 and decided I didn't want it. It wouldn't uninstall from add/move so I tried to do it luck through a couple of articles at Microsoft.

I am now trying to upgrade to office 2003 and that will not install. It just hangs and does nothing.

Any suggestions? I have vista 32-bit.

Answer:Office 2003 won't install

Office usually asks for the install media when doing any setup maintenance at all. This includes absolutely anything you would want to change in the installed features. You're pretty much going to end up with a messed up system if you don't have an image file on a hard drive or an actual Office disk of the version you are dealing with.

A lot of registry cleaning apps will have negative effects on MS Office. All of a sudden you have all kinds of problems that were never there.

I would back my data and start with a clean reinstall.

I use registry cleaners with extreme care and do not allow them to do much but delete bad shortcuts and items I am positive wont have any repercussions. I don't let any registry cleaner to do anything relating to MS Office. It's just not worth the grief.

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Operating System: WINDOWS XP
Anti Virus Software : Webroot
Anti Spyware Software : Microsoft Defender
How do you connect to the net : CABLE
Your Computer Specifications - Geforce 7800, Win xp, 512 ram, dont really know all this pc's specs

Anyways, i've been trying to reinstall Microsoft Office 2003 on my parents pc, but everytime it just about finishes i get errors. Sometimes they are even different errors.

Errors i get:

Error 2551 Failed to set security descriptor on object OSE, system error: -2147023446

Error 1923 Having to do with OFFICE SOURCE ENGINE could not be installed

Error 1406: setup cannot write value category message file to the registry key

Can someone please help me out. I really dont wanna format this pc and reinstall everything not to mention back up all their junk.


Answer:Cant install Office 2003

Two possibilities spring to mind initially - you're infected with a virus or malware or the Office 2003 disk is damaged.

Try doing a full scan with your anti-virus software and then also scan with SuperantiSpyware and Malwarebytes, two free anti-malware software programs.

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Downloaded SP3 for Office 2003 Pro will not install. Has an error message.
OS is XP Pro SP2. Windows Installer 3.1 V2 installed. My PC is 4 months oldd. Acer M1610 with 2GB memory.
error message>
Error 1406. Setup cannot write the value installed to the registry key \Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS. Verify that you have sufficient permissions to access the registry.

Gone to regedit and upgraded regstry permissions and added a file everyone. SP3 will not still install, The above error still being showed.

Please bare with me on this as it is my first time requesting help and I may have not given sufficient info.

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