Computer Support Forum

Problem with Seagate 1TB harddrive

Question: Problem with Seagate 1TB harddrive

A while back I bought a Seagate 1TB harddrive, but until recently it was just stored away and not used.
Recently I wanted to expand a XP system I have containing a M4A79XTD Evo mboard, so I just popped in the 1TB. But, to my surprise, the harddrive showed up as only 32MB. So I went into Ubuntu(dualboot with XP) and format the drive, then restart. Back in XP it finally showed up as 939GB. Then I turned off the computer. When I turned it back on later, the drive was back at showing 32MB.

The only thing that worked was when I used ext2 on Ubuntu to format the drive. I wanted to do a clean OS install on the 1TB, but no OS under the sun wants to install, because it jumps back to showing 32MB. I can only store files with Ubuntu under ext2.

I've tried the drive in other computers, with various cables, external enclosures, etc.

So now my question is, do I have a nice looking paperweight, or do I miss something important?

PS: Seagate ST31000528AS

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Preferred Solution: Problem with Seagate 1TB harddrive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Problem with Seagate 1TB harddrive

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Hi guys,

I'm really in desperate need of help right now. My harddrive just died and all my essays and school stuff are in it and the due dates are within days.

So I turned on my pc this afternoon,did some stuff and turned it off,then i wanted to turn it on again but the harddrive is no longer detected by BIOS.The bios gives the typical message of no harddrive detected,plz insert boot media and press a key blah blah blah.i also noticed that the whole start up becomes incredibly slow,even for loading the bios setup. I bought this new pc during xmas and its just been a lil bit over 3 months.

seagate barracuda 7200.11 500Gbytes
motherboard is Asus P5QL Pro
4gig mem.
geforce 9800gt
intel 2.5Ghz

the machine's been perfectly normal for 3 months except very occassional blue screens,and now the hd is not dectected all of a sudden.

i did not install anything or remove anything in hardware/software,i tried a different sata cable for dvd-rw which is recognized by bios,plugging into a different sata plug on the motherboard,and nothing happens.

when i start the machine i can hear that there's a couple clicks in the harddrive,so obviously its still running,but after that its all silence and there's no activity at all thereafter.

does this indicate a dead harddrive that can only be replaced?is there any chance i can recover the data on the harddrive?

thx tons for any reply!!!

Answer:seagate harddrive problem

This happened like a day ago for me with the same drive. I fixed it by resetting the cmos, it was either that or the cable was loose (because i took it out and put it back in) so check the cables, if that does not do it, try a cmos flash.

EDIT: wait, the cmos flash fixed my 1tb drive, not the 7200.11, my bad.

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I have this WD My Passport external portable harddrive which I have used for a couple of years. I was writing something to the drive one day when the USB connection seems to be somewhat loose and the drive disconnected momentarily and reconnected itself but the file I was trying to write ended prematurely...

Now when I try to use the Seagate Harddrive test tool for windows and do a Short Generic test and the result failed.. I am fear it might have been caused by the disconnection and might eventually corrupt the entire drive... I try to run chkdsk but there aren't any errors detected it seems and files seems to be accessible as normal... Is there a way to fix the harddrive without losing data in the drive or confirm the drive is indeed failing?

Answer:Seagate Harddrive test tool fail but harddrive data seems intact

Run the most thorough and extensive test available with the WD hard drive utilities.

If it fails the thorough test, you may have a warranty claim.

Or the Seagate tool. Whatever you have. Your title is confusing.

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Question: Seagate Harddrive

Bought this 60 gig hd second hand and after detecting drives on boot screen i get the message that the NTLR is missing ,press cont/alt/delete to restart but then it just does the same again.Anyone know what this means.Also brother has keyboard which will not bring up the @ sign when shift or control is held down. Any help on either welcome.Cheers.

Answer:Seagate Harddrive

click here click here

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Hi, I have a 500gb, harddrive wich doesn't start, it worked perfectly before, and now just suddenly it wont start at all. I'm not angry about it yet becuase I still have hope this can get fixed.

I pop the adapter in, nothing happens, plug the stuff to the computer, nothing happens. I got no clue what to do really. IF it can destroy the adapter if I put a ac adapter for a portable computer inte it while it was off, that can be it. OR if it got broken by safely lying in my bag. Just tell me how I can fix this, Please. I'm So thankful for anyone who can help me with this.

Seagate FreeAgent 500GB USB2.

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I'm considering a new harddrive, but until I ran across an attractive offer for the 1.5TB, I had been thinking of the 1TB instead. The larger drive has the following specs:

Formatted Capacity : 1.5TB
Interface Type: Serial ATA-300
Buffer Size: 32MB
Spindle Speed: (RPM) 5900 RPM
Average Latency: 4.16 ms
Data Transfer Rate: Buffer to Host Up to 300MBps
Sustained Throughput: Up to 115MBps
Ports and Connectors: 7-pin Serial ATA Connector
Manufacturer Warranty: 5 Year Limited Warranty

The thing that stands out in my eye is that the spindle speed is slow compared to the 1TB, which is 7200 RPM, but I think the warranty is a bit longer.

I recall recently reading an article posted in the forums news board that said that the 1 TB was the fastest drive in it's class, but the sustained throughput of this drive is slightly faster...I think.

The extra 500GBs would definitely be a plus, but would it really perform as well as the 1TB? Is there any other aspect to consider?

Answer:Seagate 1.5TB Harddrive an odd RPM value for a HD

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Could a USB port be damaged when trying to attach the cable from a 1.5 T external harddrive. this harddrive was attached before I got this computer a few days ago.

Answer:Seagate external harddrive 1.5 T

Can't see why it would be?Which having said... if the drive demands more power than the pc - particularly a laptop - can deliver then possibly; but have never come across it.If the drive requires serious power i/p then use an external usb-power adapter to power it?Have you experienced this and this is why you're posting here now?

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I noticed on these two drives they have a jumper pin on them
with jumper pin 1.5 g/sec
without jumper pin 3.0 g/sec

If my motherboard is compatible with the 3.0 g/sec transfer rate
can I pull the jumper out, or do the drives only operate at that speed in a raid configuration or is it even worth the hassle ?

Answer:Seagate 500 & 750 gig Harddrive queston

THat jumper is so that the faster Sata 2 (300Gb/s) drives will work on the older Sata (150Gb/s) sata controllers. If your controllers are Sata 2 then yo can remove the jumper and not worry about it.

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I Have A Dell Laptop Inspiron 6000 With 150mb Space Left. I Backup All Files To My Seagate And Transfer My Itunes Folder. I Then Deleted My Itunes From My Laptop For More Space But Not I Have Lost My Itunes. When I Connect My Seagate It Shows My Music But Not In A Way To Connect My Ipod To Transfer The Music And The Seagate Dont Show Up To Give Me More Hard Drive.

Answer:300 Seagate External Harddrive

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I was on newegg and found a nice seagate harddrive for 149.00 for a 400gb harddrive. My wife loves frys and told me to check out and i found a maxtor 500 gb for 129.00 and these are the specs it has!

Serial ATA/300
16MB Buffer
8.5ms Seek Time

i know ppl love the raptors and im hoping this is an okay cuz i always bought a seagate with every harddrive ive ever bought.

Do u think this is a good hard drive brand?

wait i think raptors r from WD :\

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I have a seagate barracuda 500GB harddrive that I'm using as a secondary harddrive. My main boot drive with my os is a 150GB raptor. this drive works find, however I cannot detect my seagate. When I go into the BIOS, it looks like its detected there, but when I log into windows I can't see it. Thanks in advance for the help

Answer:problems with my seagate harddrive

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Good Morning Sirs
We got a Seagate USB Harddrive , which is not getting recognised as File System is RAW
Kindly advice how to fix this issue so that harddrive gets recognised in Desktop/Laptop with Windowsxp/Windows 7

Answer:Seagate USB Harddrive - File System RAW

Thanks a lot
I need to find out an Indian dealer so that the software can be bought because now we r only able to see the data and can not recover in trial version
Thanks again

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I have the following model Seagate Hardrive and was wondering if anyone knew of reliable resources to get a new circuit board for this item. I have been checking ebay, online sites, any additional assistane woul dbe helpful.
Model ST340823A
U Series 5
IDE drive
Seagate 40 GB
Firmware 3.07
I have seen a lot of models that are close - just not exact match. I'd toss the drive, but there is about a years worth of photos on there that I unfortunately did not have a backup for.

Thanks in advance

Answer:Seagate Harddrive PC Board Replacement

Could you explain what is wrong with the drive?

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i have three hard drives connected in my system, my seagate is basically where i store my audio, and video files, whenever i access a file or play a file i've recently noticed the harddrive is making alot of noise. is this normal , my other drive dont make any noise ?

Answer:My 120 gb seagate serial sata harddrive

That's not normal. Sounds like its dying.

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A couple weeks ago my USB External harddrive got unplugged and when i plugged it back in, it asked me to Format it. It game me a "2HC015KJ" Error code. Its 500GB but now appears as 2000GB. Ive tried to use Partiton Wizard 7, but when doing a quick scan for a couple days, it was only at 163608 sectors, and still at 0%.

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I have a problem with my Seagate external harddrive. It won't let my computer start. It stops at the BIOS screen and does nothing. I tried pressing the BIOS setup or System recovery but it doesn't work. I found out that my external harddrive was the problem after serveral tries. I took the plug out of my computer and restarted it. It worked fine. I plugged it back in again to the computer and it was detected in Device Manager but not detected on Windows. In Device Manager it said there was no problem at all. However when I clicked computer the external harddrive didn't show up. I also have to mention that I dropped my harddrive accidentally. It keeps making a beeping noise every other second. It was a regular beep, nothing out of the ordinary. I also tried diagnosticing my drive. However that was a problem too. It made another error. I also tried to plug the external harddrive to another computer and it also made the beeping noise and it didn't show up on the otehr computer. I'm starting to think that this is an external error with the parts inside than internal with software and other stuff. I don't think that I like recovering my data with experts because it costs a lot of cash. The ohter option is to replace my drive with another one from seagate. The warranty is still on and won't expire in a while. Oh yeah and I just recently discovered that on the other computer I tested the drive on it starts up when I plug it in before I start the computer.

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I have a problem with my Seagate external harddrive. It won't let my computer start. It stops at the BIOS screen and does nothing. I tried pressing the BIOS setup or System recovery but it doesn't work. I found out that my external harddrive was the problem after serveral tries. I took the plug out of my computer and restarted it. It worked fine. I plugged it back in again to the computer and it was detected in Device Manager but not detected on Windows. In Device Manager it said there was no problem at all. However when I clicked computer the external harddrive didn't show up. I also have to mention that I dropped my harddrive accidentally. It keeps making a beeping noise every other second. It was a regular beep, nothing out of the ordinary. I also tried diagnosticing my drive. However that was a problem too. It made another error. I also tried to plug the external harddrive to another computer and it also made the beeping noise and it didn't show up on the otehr computer. I'm starting to think that this is an external error with the parts inside than internal with software and other stuff. I don't think that I like recovering my data with experts because it costs a lot of cash. The ohter option is to replace my drive with another one from seagate. The warranty is still on and won't expire in a while.

Answer:Seagate External Harddrive error

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So I have a seagate External drive which had been working perfectly fine for me right upto yesterday.
My kids were watching a film via the drive connected to my ps4 and all worked well but when I went to connect it to my netbook to manage some files it was no longer visible.
I've done extensive google searches but not come across anything that would seem to fix my problem.
The drive is visible in drive management but not in disk management. I have tried or in all the uso ports but that makes no difference.
The drive now no longer shows up when I plug it into the ps4 which leafs me to suspect that it's had it and I've lost whatever was on it.
One other thing to note is that when I connect it to my netbook it makes a noise like the drive inside is spinning to try and come to life.
Having said this however it had just decided to show up on my netbook so I am copying the files off of it right now to make sure they're not lost. I'm going to say however that this is going to need replacing right?

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I bought a new Seagate 250GB EIDE HD 7200/8MB/ATA-100 and would like to replace my old drive with it in my Dell? Dimension? 4400 (Pent 4 1.80GHz, 768mb Ram, running Windows XP Home). I need some advice on how I should format this new drive and then clone and replace my old drive with the new Seagate drive using Norton Ghost 2003.

What is best way to format the harddrive to get it ready to clone - using (Control panel > Administrative tools > Computer management > Disk Management) or formating it via Windows XP CD or is there a better way/easier??? Thanks.

Answer:Formating and cloning to a new Seagate 250gb harddrive

You can use Seagates Disk Wizzard ( IMO the easiest & free)\
How to use Disk Wizzard

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, x86 Family 15 Model 3 Stepping 4
Processor Count: 2
RAM: 1022 Mb
Graphics Card: RADEON X300 SE 128MB HyperMemory, 128 Mb
Hard Drives: C: Total - 71468 MB, Free - 24974 MB;
Motherboard: Dell Inc., 0YC523
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enabled

Before I purchase an SATA Interface Cable and power adaptor cable, is this project doable ? and will there be a SATA host adaptor when I open my PC up ?

Answer:adding Seagate SATA harddrive 1TB 32MB

Open it up and check. I doubt it on a computer that old.

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My external hard drive isn't being recognised by the laptop. It is just making beeping noises. Is there anything I can do to get it to work, and if not, who should I send it off to, and how much can I expect it to cost?

Answer:seagate external harddrive doesnt spin up

Could be any of several causes:
Harddrive dead
not enough power (try with laptop plugged into mains - not on battery power)
faulty cable
faulty usb port
Is it making the same noise as in this youtube vid?
read posts on seagate forum

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- My 500GB Seagate external harddrive can't be recognized in the computer (as if it wasn't there) when plugged via USB
- It makes a repeated beep when connected to a plug
- I called technical support and they charge $300 for data recovery

- If my external harddrive has failed, then what are some methods would Seagate use to recover the data?
- Can't I just open the casing and remove the SATA drive and plug it in with my SATA adapter (i know it voids warranty, but I'd rather have my data back at a cheaper price than to get a replacement harddrive)
- Isn't it possible that the casing might've broke, not the hard drive itself?
- What are your thoughts on this one?

A note from the Customer Service Representative:


Originally Posted by csr

Thank you for sending your Seagate E-mail inquiry.

It sounds like your drive has failed. Anytime a drive makes noise such as those, it means the read/write head is bouncing across the data platters.

You may wish to look into Data Recovery or to return the drive to us for an exchange

If you have any additional questions, please let me know.

What does that mean?

Answer:Seagate External harddrive failed, back for $300?

There is the possibility that it could be the encloser that has died.
The only way find out is to purchase another enclosure. However you will void any change at warranty if you pop open seagate's enclosure.

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As the title says, my new Seagate Expansion Portable Drive is not working in the 3.0 slots in the front of my computer. It only works when i plug it into one of my two 2.0 slots on the back of my computer, which are both occupied by my mouse and keyboard, both of them are not backwards compatible. When my Drive is plugged into a 3.0, absolutely nothing happens. i get a green light on the drive, but it does not show up in my bios or in "My Computer". Works perfectly fine in a 2.0 though.

My motherboard is made by gigabyte, and is only about 2 months old, and my drive is 5 months old.

Answer:External seagate 1tb harddrive not working with 3.0 usb slot.

Did you install the 3.0 drivers and enable it in the BIOS? All versions of USB are backwards compatible.

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Hi, and thanks in advance to any help. Today I noticed that my Seagate 250gb harddrive is not showing up under my computer as a disk. This happened after a reboot. It is the only usb device plugged into my computer and my taskbar recognizes it with the safely remove hardware icon. Under. It also shows up in disk management as unallocated with no partition. It has been fussy before but has worked fine for awhile now. Is there anything I can do or have I lost all of my data? Also it was pretty full with just 5% freespace on it before this happened. I know I probably should have backed up this data but now I am nervous because I have important stuff on there. Any help would be greatly appreciated.

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I have Windows 7 Home premium 64bit as I recently got a new computer, and to my surprise my seagate external Harddisk did not work. If I go to the Devices section, it is listed as Desktop. I have tried many things such as, rebooting, trying different USB, Assigning A letter to the Expansion and a few others as you will see in my screenshots. Just before I forget my old PC 32bit Windows 7 Ultimate, automatically detected my 500gb Seagate 500gb External Harddisk so I cannot see a problem with the Harddrive or with my computer as it is brand new and fully functioning. Below are my screenshots.

As you can see from these images non of the fixes on the fourm, or on seagate work. If you have any fix please reply to this post as soon as you can, or on the other hand any questions. I will be very grateful.

Sorry about the thumbnail, Not sure what happened there.

Answer:Seagate 500gb External Harddrive, Windows 7 Will Not Read?

Cheers m8
SATA or PATA????

Have you tried to remove it from the ext case and installed it into the check if any of the electronics in the external case failed.
could be something with the usb drivers in the new machine... might try unstalling from the device manager the usb controllers, maybe the composite device then turn the machine off and let windows reinstall 'em again and see if the drive is picked up.
At this point I'd be asking just how important is the data on this HD... I'd even go so far as see if I could put the HD into a friends machine,(or old 'puter), to see if it could be picked up???? Be sure and copy the data off the HD while you continue to trouble shoot the drive.
From experience..... the only drive I've not been able to finally detect ended up as a dead drive, "bfh"
luk to you.....

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I recently upgraded to Windows 10 and post that It was working fine without any issues. I have two external drive connected to it.

1. 1 TB Iomega powered drive. - now RAW
2. 2TB seagate external drive.

The 1tb drive suddenly became RAW and I wasn't able to access it. before it happened, I had removed some virus detected in the drive by the AVG antivirus. Post that once or twice it got disconnected and after that the drive became RAW. I understand the file system might have got corrupted since couple of times my system faced powercuts and before I could shut it down the system cut off from electricity as my UPS died on me.

I haven't formatted the disk at all, as I have all my important data in this HD as it was my backup drive for office and personal use.

Disk Management: shows the drive is RAW but a healthy Partition.

I opened the hard drive casing, tried connecting the drive directly to the internal sata cable but the same didn't read even then and still shows as RAW drive. I got a Storite USB to SATA adapter and tried that, the drive is now running fine(as it sounds) with intermittent kind of noise (clicking etc.,) for sometime and then disappears. After directly connecting the drive atleast the below softwares are able to read the data in the drive but unable to recover it.

I have tried recovering data using the below softwares.

1. EaseUS DAta recovery - took too much time to complete reading - 17% in more than 24 hours- stopped it.
2. M3 DAta recover... Read more

Answer:External 1TB harddrive(Iomega - seagate inside) RAW drive

My recommendation is to use [email protected] Recovery Pro. I had a similar situation (raw indication) on a drive a few months back and I tried several of the leading data recovery apps, and the one I recommended is the one that found the most stuff -- nearly everything. It took nearly a whole day to do an in-depth scan, but in the end, it was worth it. It's free to install and try out, but you need to buy a license to do any serious recovery work.

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Anyone use the Seagate Replica software that comes with the 2T External Hardrive? This is the GoFlex Desk series of external harddrives.

The software does an automatic backup of all your computers harddrives and logical drives and backs up any changes periodically to the external hardrive. It is suppose to allow full recovery (it includes a boot disk, linux based for restoring from the backed up 'image').

Anyone use it, and does it successfully restore the 'image' in case of a full crash?

Answer:Seagate Replica (2T External Harddrive) GoFlex Desk

Why bother using third-party disk-imaging (especially from Seagate) when Windows 7 has it built-in?
The built-in one works well, I've used it.

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I have taken delivery of a Seagate FreeAgent pro 750.I have created a backup plan and put my pictures in to it.Every time I modify a file (JPG/.doc & .psd are the ones I have tried so far) it refuses to back it up and the log shows error 8. In fact I just downloaded some jpegs from my camera and they havbe been rejected as well.I cannot find the solution and there are limited help files.Can anyone help please?

Answer:Seagate external harddrive rejects amended files.

Autobackup.Maybe someone has used or is using this.I need to sort this out because the drive is useless to me if I cannot add extra files to the plan.It is meant to monitor changes and automatically write them to the drive.I think I might be missing something obvious but the manual/help is not very helpful.Please somebody point me in the right direction.

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Im replacing my harddrive and these two seem to be the best so far

Also Im looking at the 500gb hardrives if there is another better one you guys can prefer

Answer:What is a better harddrive Seagate Momentus or Western Digital Scorpio Blue?

If I can ask, why are you choosing between low performance 5400rpm hard drives when you could have a higher performing 7200rpm hard drive. Just curious.

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I have just purchased the Lenovo IdeaCentre 510 Tower PC [i7]. It came with Windows 10 Home OS. Within the set up, it asked me whether I wanted to install updates to Windows 10 - i said 'yes'. It took a good couple of hours to complete the whole set up of the desktop, but according to the log, all Windows updates appear to have been successfully installed. (I mention this because I later found something on Lenovo's website about updating to Windows 10 when setting up your Lenovo for the first time - it mentioned trouble which may include the damaging or disabling of hardware? I can't seem to find this again, or else i would post a link. I think this may have been referring to upgrades to earlier windows versions rather than upgrades for Windows 10 applied to a machine which is sold with Windows 10 already installed.) My desktop seems to be up and running but I have just attempted to connect my Seagate Backup Plus portable drive using the USB port and it will not recognise it (I tried this on several ports).  I can feel the Seagate working but it does not show up under My Computer or anywhere else I can see.  I have tested the USB port by inserting a regular USB pen drive and it DOES recognise this. The Seagate previously worked on my Windows Surface Pro 3 with no trouble and I have all of my files backed up on it.  Hope somebody can help me figure out what is going wrong...  Many thanks!

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hey everyone, my mom's computer isnt working correctly. it turns on but it doesnt boot up. nothing shows up on the monitor. she has very important files and links that are saved to her computer that she needs asap.

my first thought was maybe i could access her computer through the router that we share but other websites told me its impossible without remote connection. and we cannot setup connects or access her computer at the moment.

i would like to know if it would be a good idea to take her harddrive out and put it into another computer. id rather not put it into my computer (just in case something goes wrong) but my brother has a laptop and could we put her harddrive in his? just temporarily so we can get to those files.

is that the best idea? to transfer her harddrive? if so is it okay that its going into a laptop and not a desktop computer....

Answer:transfering harddrive (harddrive problem)

You're best bet it to get a 2.5 Adapter for laptop HDDs then you would take that adapter and connect it to a desktop CD-ROM IDE 2 channel 3.5 Ribbon cable goes into the adapter. There you could transfer files off that drive. That's how it's done in IT repair shop. Below cost $6.99.

can get it off here or try newegg or wherever you want go to a local store to get..

It also looks like this various version of the adapter

They all work..

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hi everyone
First i am wishing you all a very happy new year to all of you.
please i need your help
Today i received my Seagate SSHD hard disk model: ST2000DX001.
it is working fine,but i can't use any software from Seagate website,the software are:
-Sea tools for windows:when i use the software,the software doesn't see my hard disk it can only see (Generic USB SD READER)
-download finder software:again doesn't recognize the hard disk
-Seagate/Maxtor serial number locator,again doesn't see my hard disk
-Drive detect utilitydisk drive section) i can see ST2000DX001-1CM164 SCSI disk device
i already installed windows OS,with all the windows updates,internet security,utilities softwares
-Please can i use (disk defragmentation) software,with this hard disk.
The softwares i have for degragmentation:
-iolo system mechanics
-Glarys utilities
-Ashampoo win optimizer
i use the defragmentation software one at a times.(please reply to this question as well)
I hope to hear from you very soon
My kindest regards

Answer:seagate SSHD(hard disk)doesn't recognized any software from seagate website

Please can i use (disk defragmentation) software,with this hard disk. The softwares i have for degragmentation: -iolo system mechanics -Glarys utilities -Ashampoo win optimizer
Yes you can but none of those products offer a decent defragging method and defragging is not really required that much either.

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Answer:What Makes Seagate So Quite? Any Differences Between Seagate And Other HDDs?

from seagate's website:


The SoftSonic motor is a new, engineering breakthrough feature of Seagate's sound barrier technology (SBT). Using industry-standard tests, the Barracuda ATA IV one-disc model emits only 2.0 bels while spinning and 2.4 bels while seeking; the human ear can't hear sounds below 2.5 bels. Seagate's SBT also reduces noise using specialized seek algorithms, SeaShield. top cover and internal dampers, resonance reduction, spin commutation and other mechanical and materials design optimizations.

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Hi, trying to reformat a laptop and a re-install Windows XP. Getting the "unable to delete extended partitions while logical drives exist" message in Fdisk, but all logical drives have been erased.I don't know what make of HDD the laptop has, but am I safe to use the Seagate Disk Wizard Starter Edition to erase/zerofill the drive ready for XP to go back on?Thanks.

Answer:Using Seagate Starter Disc on Non-Seagate drive,

Might not be a good idea, as all it does is little more than FDISK or Windows XP Setup. Yes, Windows XP Setup. Simply pop the CD in the drive, restart the laptop (to boot from the CD) and it will give you a screen allowing you to choose your partitions and filing systems. For safety, use NTFS file systems.When you press the Continue key (F9 I think), it will then re-partition and format your drives for you!Howzat?

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I have a BIG problem with my seagate 80gig HDD last week I was in windows xp last week and I was working with some graphics and music, I later restarted my pc and before I went to bed it said one of the hal.ddl file was misssing and couldn't boot xp and to reinstall it. I did that and windows xp pro was getting ready load its 2nd step for reinstalling itself but I got a message that said disc read error so I got the ultimate boot disc and used the seagate tool to fill the hard drive with zero's and turned off my pc for 8 hours to let the whole system cool down before using it again.
My main problem is the IBM aptiva does not want to use the hard drives full capacity 80gigs instead it will use 31 gigs for windows xp and thats it. if I resize it to hold more than that I get a disc read error or windows xp can't boot up at all. with the seagate tool can I add 35 gig partition to my HDD without screwing up the windows xp partition ? also does this mean my HDD might die soon ? if so I am in the process of getting ready to buy a new HDD. if its not getting ready to give way should I buy a 120 HDD and slave the 80gig HDD for archiving video and software ?

Answer:Seagate HDD problem

If the OS is already installed I believe the only reliable partitioning software you should use is Partition Magic. You can find older copies (7.0+) for cheap on Amazon/ebay, I got mine for $18 I think. Great utility.
I'm not the best at stuff like this but I suspect a portion of your hard drive may be corrupted or something. Have you tried running chkdsk /r
or any hd diagnostic softawre? The ultiamte boot cd has several of these, they'll look for mechanical problems and stuff like that.

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I bought a 250GB Seagate USB 2.0 external hard drive to free up my internal HD. XP does not seem to like it. I have copied many small files to the new drive with no problem. However I just tried to copy some large video files to it without success. The external drive has 230GB free. However when I try to copy a 12.4GB file from my system to the external HD, XP tells me there is not enough room and that I should delete files beore trying again. There is plenty of room on th external HD and XP has got it wrong.  The weird thing is that when I right click on the external drive's icon and view it's properties, XP tells me there is 230GB free. How can I solve this problem?

Answer:Seagate ext HD + XP problem

What file system is the external drive?FAT32, which most drives come formatted as, has a file size limit.If I were you, I'd reformat it using NTFS - right click on the drive in Windows Explorer, choose Format, then choose NTFS for the file system.Make sure Quick Format is not checked too.This will take a while with a large drive, my external 250Gb took around an hour or two.Hope this helps.

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Question: SEAGATE problem..

Hi i have a seagate ST360021 (60gig, 7200rpm) hdd and an epox 8k5a2 motherboard. I am always getting delayed write failed on my hard drive when i try to save a file or view a web page. When i try to copy my files to another hdd, it says Data error (cyclic redundancy check). Please help me as there are some important files on my hdd.

Answer:SEAGATE problem..

It could be caused by a improperly installed data cable or just a bad cable. Make sure the cable is fully seated at the drive and motherboard. If that does work try replacing the data cable. See if that resolves your CRC problems.

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Question: Seagate HD Problem

GCHA2I have recently acquired a Seagate Barracuda 7200.7 drive Model No st380011A which I am trying to install it as a second drive on a PC running WIN 98SE. The drive is recognised correctly by the BIOS and shows as a Generic Drive Type 47 in Device Manager but does not show in My Computer as Drive D.What am I doing wrong?

Answer:Seagate HD Problem

Probably needs formattingType diskmgmt in the run boxcan you see the drive iin disk management (disk1)click the drive initalize and thn click and format

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I have an older system I am converting to a data storage server. It has an Asus P5GD2 Deluxe motherboard. Windows XP is installed on a seperate disk as I want these drives for storage only. I am attempting to install 3 Seagate 1 TB drives on the onboard Sil3114R raid controller for use in a raid 5 array.

Retail box ST310005N1AS-RK drives.
7200.12 Firmware CC36

Bios for the controller is set to RAID. On boot the system hangs when the the bios gets to the point where the Sil3114R bios is detecting the drives. It lists the first drive and just stops. I have tried various combinations of 1 drive, all 3 drives, different ports out of the 4 available, etc...

I have also tried connecting the same drive to the onboard ITE 8212 controller and boot is fine and the drive is seen properly in Windows.

This doesn't seem to be related to the recent Seagate firmware issue I have been reading about. Any ideas?


Answer:Seagate 1TB problem

A bit more research. This seems to be the same issue I am having.

The fix seems a bit painful.

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Question: Seagate Problem

My Seagate external HD doesn't power down and isn't recognized on my computer and a laptop.
I don't want to lose any data. What do I do.

Answer:Seagate Problem

Right click my computer, go to manage, and click on disk management when the external is plugged in and everything, it might be that one of your existing drives shares the drive extension (A: C: D: etc..) and it doesn't show up because of it. also make sure all your wires are plugged in all the way and such.

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Hello everyone I was wondering if someone can help me with my problem. I bought a Seagate 4 Bay NAS that has 4 x 2GB Seagate Nas drives and I was setting it up as RAID 5 and was in the process of synchronizing and was at 39% and all of a sudden the power goes out The power came back on and now I have the status light and HD LED lights blink white red white red. Does this mean it will take some time to rebuild/synchronizing, or is my drive screwed? Does anyone have experience on Nas?

Thanks for your help the model number of the NAS is STCU100

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Hello all! I was wondering if anyone has or knows a fix for this. There are broken icons when your in the NAS web interface (Picture Below). I tried resetting the NAS back to factory settings and nothing. Does anyone have a idea how to fix this?

Thank you!

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I have a little problem.I have recently bought a Seagate 160 Gb SATAII hdd but my PC started to behave strangely.(Everything just stops working -especially in some games- without any error report and i have to reset my system)I have no idea why.I replaced almost everything without any succes.So I think my new hdd might cause the problem.Before of that I had a Seagate 80 Gb ATA 100 and my PC worked perfectly.I have an ASUS A7N8X-XE Mb, 2X512 MB RAM Kingmax DDR 400, ATI Radeon 9600 XT VC.So what might be the problem?Maybe my Mb is not compatible with SATAII?

Answer:Seagate SATAII hdd problem

Some older motherboards do not support SATA-II drives. On that specific drive I believe there should be a jumper that lets you set it to SATA-I. Try that & see if it behaves better.

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I have a 500 GB Seagate drive as my main drive - but I can't seem to get my thinkpad to recognize when I put one in the Ultrabay. I can take the same drive (I actually have 2) and put it inside the Z61p (and format it there via the Vista boot disk), but when I put it in the Ultrabay it doesn't even show up under "manage computer" or with acronis or anything. In fact, it won't boot if I have one in the ultra bay.  I can only put it in after booting.  Once I do put it in, it just constantly spins. Any thoughts?

Answer:Problem with Seagate 500 GB in Ultrabay

You sure you have not got anything set to raid mode? as far as i can remember you can raid these devices. (correct me if im wrong )

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I have tried to get the computer to recognize the freeagent pro with esata port but for some reason it just doesn't. I have read others who have had the same problem on google but did not find an answer. Does anyone know what I need to do. I am using the AM2 mobod from gigabyte. gam-57sli. Advice on what I need to do will be welcome. Vista Ult. OS

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Every since I updated to Windows 8.1 my seagate external hdd has been randomly turning off and coming back on when I start to use it or open a program again, do you know what this could be maybe? Thanks.

Answer:Seagate external hdd problem

People have been reporting this sort of issue since upgrading a lot.

The only things you can try is making sure your power options don't have 'turn hard drive off' set to anything but 'never' and that the system properties for the drive don't allow it to be powered down , other than that there doesn't seem to be anything that helps.

Many people have checked these options and their external drives STILL power down after a period of non-use.

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Hi there ,

A seagate HDD suddenly decided to get out of service and stopped working !! A hardware store for fixing hard drives diagnosed it , that the HDD's chipset is malfunctioning , my Q is there any possible solution for hard drives chipset issues ??

This HDD contain extremely important data , and any piece of help is much much appreaciated !

Thanks for ur time

Answer:Seagate HDD chipset problem ?!

There are places that can recover data off of dead hard drives. It is quite pricey, though. Do a Google search for it.

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I am attempting to replace a Seagate Barracuda ATA iii HD in a Compaq Deskpro EN slimline. It will take an identical Seagate HD with no problem. However, when I try 5 other HD's the computer recognizes them, tells me what kind of HD it is saves the HD configuration when I press the F! function key.

However, in every case I receive the following message
NTLDR missing
Press any key to start.

I have seen this message when a non-system floppy disk is in the A drive but there is none.

As soon as I put the Seagate HD in the system works .

Any suggestions?

Answer:Problem replaceing Seagate HD

You will have to format and install windows.

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Hello all! I was wondering if anyone has or knows a fix for this. There are broken icons when your in the NAS web interface (Picture Below). I tried resetting the NAS back to factory settings and nothing. Does anyone have a idea how to fix this?

Thank you!

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i had a 300 GB Seagate external HDD which was working fine until now.. have lots of important data on it.. was transferrin some files to a friend's pc today and worked totally fine... once it was done disconnected it using the safely remove hardware option and turned it off... then had to connect again to transfer some data but the hard disk never came on.. a removable disk was detected in xp but when i double clicked it got the error I/O device error... tried all sort of stuff with it.. removed the casing and again tried it using the usb connector alone.. the power cable is fine.. and the hard disk dint turn on.. earlier whenever power was given it used to have d normal hdd vibration and sounds.. now absolutely nothing.. except a small continuous ticking like from a clock.. tats it.. pls tel me wat the issue could be .. is the hdd dead or is it a problem with the external interfacing... i tried connecting it to 3 pcs wit same result.. pls help

Answer:problem with external seagate hdd

It may be the case or the drive. You'll need to connect the drive to a PC internally to test it and see if it works. You may need an adapter.

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I recently bought a new Seagate ST3500631NS 500GB SATA HDD, only to find that when I use the Seagate DiscWizard to create a partition, whilst part way through creating the partition, I receive an error message saying that it cannot write to a certain sector one the HDD.

If the Seagate DiscWizard won't work, it seems to me that the drive is most likely faulty and I should get a refund or exchange it, although this may not be the case. So, can anyone please give me a second opinion on this situation, as I'm not the most tech savvy person around.

Any help is much appreciated.


Answer:Seagate HDD Installation Problem

Did you just try to use Windows Xp Disk management to set it up and not their 'fancy' utility?

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Good day!

I need help please. I have a seagate hard disk 80 GB. the problem started with a disk error then the bios now only detect 11BG of the total 80GB. How can i resolve this problem?

Thanks in advance.

Answer:Seagate Harddisk Problem

Go to your HD manufacturer's web site download and run the HD diagnostic utility.

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Hey guys,

I bought an external hard drive to store all my movies, TV shows, etc..

However when I try to put something on this hard drive it COPIES the files instead of MOVING them. This takes a lot longer than it should because I'm not wanting to copy, I just want to move it over. I've tried deleting all the software files in the drive that may run the program but that doesn't help.

Any suggestions?



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never had one issue with seagate satas over 137gb
it is a windows driver issue or the bios is not set right

Answer:Problem with my seagate st3250823as

Hi everyone

I bought a seagate st3250823as, and that's where my problems started.
My sys can see only 137gb of a disk space.
I've got ga-k8n-sli main board, I installed the drivers for sata from the mainboard install cd, and nothing happend(i'm using win xp pro sp 2).
Can anyone help me??

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This is my first post so please bear with me. Previously I partioned my periperal 600 GB Seagate HDD and all was well. Later it stated it wasn't accesible and was corrupted and I haven't been able to access it. The main partion"M" that I am trying to access I notice does not have the word NTFS in the title like the other 2 partitions in the HDD do.
My question is, do you think I can add an NTFS file to it or since it is not accesible my only option is to format it and forget about it; of course this would be my last resort as I would like to recover the files on it if possible?
Do you think you can help?

Many thanks.

Answer:Seagate peripheral HDD Problem

Try it on another computer. If another computer doesn't see it, the hd could be part of the Seagate hd problem.
One news article from January 2009

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I have tried to get the computer to recognize the freeagent pro with esata port but for some reason it just doesn't. I have read others who have had the same problem on google but did not find an answer. Does anyone know what I need to do. I am using the AM2 mobod from gigabyte. gam-57sli. Advice on what I need to do will be welcome. Vista Ult. OS

Answer:Seagate freeagent pro problem?

You have been posting around the Web with this... You plugged in the cable securely and it started working. Is this still the case?

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Basically i have them plugged in. yet you have to hold the touch power button to get the drive to power up and light to go on, then the system see's it and i can open it and add files. Also the same applies to turn these drives off, push and hold, the light will turn off, and it will disconnect from the computer and I thought they were off. Here's my problem. both have been on this entire time. (over a year). today i felt one and it was decently warm and spinning. it spun all day even tho the power light was off. and the second drive is doing it as well.. so why do they always run?? i had to unplug the drives to get them to stop spinning and to turn off and cool down.

So what is the deal here.. is this just how they work. i dont want my ext always running.

Any help would be great.. Thanks!

Answer:Seagate FreeAgent Pro Ext HD Problem

Does not sound right to me, i have a terabyte FreeAgent Desk and it is recognized the second i plug it in and spins down within 10 minutes i would guess.

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i have a seagate 1 tb. exturnal hd this morning window 7 could not read it. it keeps saying it has an input / output error please any body i need help. the drive has all my g-ma old pic's that i have been restoring and we dont have the origals anymore.


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Hi guys,

I am trying to move a file that is about 29 gigs on to an external HD that has about 90 gig worth of free space; however, it says there isnt enough room on the hd to move the file.


Answer:Seagate external HD problem

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When I try and run the program I get a popup box saying " This device may not support pass through. ". If I click OK I get the same box again and upon clicking OK again I get a box that says something about enabling JIT ( just-in-time ) to debugg it but I have no clue what that is and either to quit or continue. If I let the program continue it does nothing.

My HDD is a Seagate ST316081 1AS SATA ( Another thing that annoys me but Seagate says is fine.. ( Windows says this HDD is a SCSI HDD and not a SATA... Oh well )

Answer:Seagate Seatools problem.

This is exactly the same error I get.

My main drive is a Seagate ST3500630AS. I get the pass through error twice (probably due to the HDD having 2 partitions) but my other drive a WD Advanced IDE works fine with it.

I can't seem to see any trouble shooting info online.

The SCSI seems to be a normal thing since my brothers SATA's both appear as SCSI drives in the remove devices safely list.

I'm off to read about JIT and how to turn it off. I'll report back if I sort it out :major

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Hi, I have a problem with my new FreeAgent Desktop 250GB drive . The device manager starts fine but it won't save any of my backup plans or let me use the manager for a manual backup. I click on Backup Now in the system tray (since the manager doesn't even have the manual backup button) but it just asks me to set what I want to back up (which it doesn't save) then returns me to the drives screen. I checked the backup log and it said that a backup was done but it says zero files where actually backed up. HELP!!Cheers

Answer:Seagate Freeagent Problem

I don't think its a problem with the actual harddrive as i can copy and paste files on to it. Just wanted to back up automatically like it should.

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Diagnostic Tool.Ok, HDD got winxp installed fine, but I always like to check the HDD when there new so I downloaded the Seagate HDD for my SATA HDD and it will go to 99% only of the Short Diagnostic test boot from floppy.My Motherboard doesn't have SATA II and the HDD is a SATA II but there are no required jumper settings required to knock it back to 150 SataSop because it will not let me test the hdd would you suspect I have a problem with the HDD ?

Answer:Seagate ST380817AS will not test with Seagate

If XP is installed fine and you can read and write to the drive then I wouldn't worry.

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Hi all. This my first post here. Problem I am having is I recently bought a seagate 320gb sata 7200.10 and well its dead now.A chip on back of it burnt out.Now I own like 4 320gb and 1 500gb all seagate so this be my first hard drive to return to them. What I want to know is, will they honor my warranty? I dont want to waste $$ on shipping just to be told warranty void. Help anyone?

Answer:Seagate 320gb SATA Problem

I tend to think that once you are issued an rma# they will ship the new drive upon receiving your old one. I have never had to return a seagate drive, [WD and Maxtor yes] in every case with the rma# the new drive is shipped.

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Good Afternoon,
After the success of my last plea I thought I would ask again, but I do not expect anyone to be able to help, unfortunately! As I have said before I am still using Quicken ( XP 2004 ) for our bank accounts and shares. I have now got the Seagate portable 500 GB drive working quite well, BUT what I haven?t got is Quicken ?seeing? it. I don?t think there is a way of forcing Quicken to make it do so, and so whilst I can record/back up most things to it Quicken states that it is ?Unable to access the disk in the drive. Please make sure the drive is ready and the disk is not write protected?. I know the disk is ready all the time the computer is on and it can not be write protected ? as I have backed up straight t to it, with absolutely no problems ? as I have not tried to do this. If anyone has ANY idea as to how I could ?force?/con/inveigle Quicken into accepting the drive I would be immensely grateful!
Many thanks in anticipation and not only for reading this but for any solutions put forward.

Answer:Quicken/Seagate drive problem

I had exactly the same problem. I fixed it. But I cannot remember how!
I'll work on it.

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hi guys i have some problem with my hard disk
but first il let u know my p.c config

1. p4 motherboard with a dual core cpu 2.66ghz each
2. 2 rams 1gb each
3. 2 hdd
80gb hitachi
500gb seagates
4. 1 sony dvd writer

now il hit the prob
you see till yesterday night my seagates hdd worked perfectly but in the morning wen i switched it on it showed 0mb size in the bios and also windows would not boot with the seagate HDD on the motherboard,the Operating system was installed on my hitachi drive'
i tried connecting the cables over again
nothing helped
wen i removed the seagate drive from the motherboard everything worked fine windows booted well from the hitachi drive
i just want to know if there is anything i can do get it working again by myself other then returning it to the vendor
i had lots of data stored in it
if i return it to the vendor then everything would be lost in vain
please help guys

i need ur help
no 1s replying

Answer:Seagate hard disk problem

Most members find it difficult to read this broken English (actually so do I)
ie Instead of saying:

i need ur help
no 1s replyingClick to expand...

Instead write: I need your help. No one is replying

I note that your entire original post has been written poorly this way; and as we are not presently SMSing on a mobile phone! It would be far better (for you) to write clearly, if you need clear support.
ie I could just as easily write back: "Get S.Tools 'n chk; o ty Im dve 2 comp bck, u no."
Well, no doubt any support member can eventually work out what I mean (possibly even you) but I look at posts like these, and I think, why bother! You don't have the time to write correctly, and I don't have the time to reply (except to help you to post correctly, it would seem)

By the way, bumping your thread only after 5hrs is not correct to the board's guidelines. Try to be more patient. Or better yet re-write (via using Edit) your post.

b wen u do i hlp u on hd prob. k?

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- to install WinXP Home on. Very confused on this one, I have ran Seagate tools to Erase the HDD and also ran Seagate Tools Diagnostic and it passed. O, then going to install WinXP using a Intel Celeron 2.6GHz CPU on a ASROCK P4i65G motherboard it formats then goes and ask's which partition you want to install winXP on then warns installing another version of XP over this partition is not recomended and can cause problems.So you see the big partition and a little 8MB partition. I know its the bigger partition to install XP on as the 8MB is the remaining unused bit that won't delete.The HDD was from a Dell and was fitted in a Raid array with another 160GB HDD. Any forum users got any suggestions to try and get the XP installed on or is the HDD Faulty after all ?

Answer:Problem formatting a Seagate SATA HDD

My WinXP Home with this machine is WinXP and no Service Pack. I need to install SP1 at the same time of WinXP Home er think its called Slip Stream or something.Never done it and no idea what to do. Help please.

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I have a Sager Notebook and a couple of months ago after about 2 yrs of operation the harddrive crashed. A friend checked ther harddrive and got bad sectors in different places each time he checked, so he guessed there was soem dust in the hd and we tossed it. A bought a new seagate 60g and it ran for about a month or so before it decided to die on me. The problem is however, the drive is not detected in the bios. freaking out thinking my laptop has somehow retarded itself, i yanked my girlfriends hd out of her hp notebook and placed into mine. bios detected and it began to boot up. Slipped mine into her notebook and same problem, no detection.

Obv. to my theory its purely the harddrive but i wanted to get any second opinions on what may be going on here.

Answer:Seagate notebook HD detect problem

It could very well be that your hdd is fried. This is not uncommon, especially in laptops. The next HDD you get, make sure its impact resistant.



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Hi guys,I'm back for more help from my favourite geniuses.I have a seagate external ard drive which is powered by a mains adaptor and plugs into the usb.I have been using this to back up my photos etc quite happily since Christmas but suddenly there is problem.The light on the power lead is a steady green light unti I switch the drive on. Once the drive is on both light on top of the drive and on the power lead both flash. The drive does not register on the pc. Any ideas please? I don't wan to lose the photos of my kids I stored on there.ThanksAlye

Answer:Seagate External Drive problem

Try click here

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I've used this free version of Acronis numerous times to clone an HDD to a new/larger one. On this Acer W7 64bit laptop with a 150Gb Toshiba drive, DW recognises the old drive and the 250Gb Seagate one in an external caddy. The process seems to go normally until the first reboot - the screen shows 'starting seagate loader---' for a few seconds, then goes blank. Nothing happens after that.
Any ideas Folks?

Answer:Seagate DiskWizard Problem after re-boot

have you exchanged the drives after cloning? as that is the point of it. if you have two drives with bootable os on both windows will not know which to boot from

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I was reformatting my windows when I accidentally unplug the Ultra ATA cable.. when i plugged it back in there was this blue screen with an illegible error message. Is there anything I can do to fix it?

Answer:Seagate Barracuda ST3100011A HDD problem

Bump,please help?

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Hi Everyone,

I have just found a solution to the problem I was having and thought I would share it in case it helps anyone else.

I bought a Seagate Freeagent Desk 1TB about a year ago and it has worked fine until recently. Now when I plug it in it takes about 3 or 4 minutes for it to register on the computer, and autoplay pops up. When I started copying things to or from the drive, it worked for about 1 minute and then froze. Canceling the operation caused a crash on the system and when it had recovered, the drive was no longer accessible. I ran checkdisk which failed after a minute and the same problem - mini crash and drive no longer accessible. When I unplug the drive and plug back in, the drive is recognised once again. In short, anything you do works for 1 minute and then fails.

Eventually, i decided to open it up and remove the actual hard drive from the casing. I connected it to a desktop pc, and it simply would not boot up with the drive in. I had to disable smart check first and then cancel checkdisk when it started. Once I got booted into windows, the drive was visible but would disappear after a minute of activity. I tried recovery software which also failed after 1 minute. Finally, I have just succeeded copying everything off it by removing the hard drive from its casing along with circuitry which plugs into the back of the actual HD, acting as a usb port converter. I put the hard drive on a laptop cooling tray whilst making sure none of the circuitry came int... Read more

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I have recently bought a Seagate Personal Cloud 3TB single disk but am having no success with getting my Win 10 laptop to see it properly on my home network. In File Explorer under This PC I can see the Personal Cloud but only the public folder (and the music, photos etc that Seagate stick there as standard); however I can't seem to copy anything into it. I can't see the Private folder at all.
If I click on the Network icon I can see the Personal Cloud and log on to it with my device username and password. However this doesn't make the private folder appear in File Explorer.
I have copied over a lot of files into the Private folder by connecting directly without going through the router and can see them all when logged into the Personal Cloud as per above. However I achieved this by switching off my firewall to gain access and them switching it back on again once I had connected – not a sensible long term solution.
Neither my Hi Fi streamer nor Smart TV can see the Private folder (although the TV can see the Public one) so presumably the problem lies somewhere within the router settings (I have a BT Home Hub 5).
Can anyone suggest any solution? Seagate's documents imply that I should be able to plug the NAS into the network and that all I need to do then is map the Private and Public drives – simples!!! I can't replicate that anyway.

Answer:Problem with PC seeing Seagate Personal Cloud

Sorry - that last comment seems a bit confusing. I meant that I can't replicate being able to see the Private folder by disabling my firewall.

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I have a computer which I think is a Cyrix 333.It has a Seagate 4.3 Gbyte hard drive.Kids loaded a fee game from cereal packet and scan disk appeared later on saying there was a problem.Tried to reload windows 98 but would not format disk.Went to buy new hard drive but told that min was 20 Gbyte which my old computer would not accept.Found used Samsung 4.3 Gbyte hard drive and fitted it, windows formatted it ok but tried to copy cd on rewriter and system turned off and went to scan disk, only detecting 1,050.625 of clusters out of 1,054.200 and then screen freezes.What can I do?


Try this but I do not know if it will sort it but worth a try. Start uor comp with start floppy and type Fdisk/MBR and press enter restart with floppy and type scandik press enter and see if it complete?s

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Morning all this Seagate Barracuda 2nd drive 3000GB was in my PC as storage for photos, videos etc when i noticed that it was not appearing in my Devices and Drives, so i took a look in the Disc Management it did show the drive as connected BUT it says Unallocated space, this drive was working fine a couple of days ago is there any chance of getting back what was stored on it if i plug it in to SATA Caddy or will that cause more problems by trying to accessing it. Appreciate any help with this. Thanks.
Windows 10
8 Gig Ram

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Hi, I bought one of these drives a few months back, had problems originally with 'delayed write failure' in XP, but managed to correct that by changing the USB cable.I'm now running Vista instead of XP and that's made no difference, its been fine, but over the last few weeks the drive hasn't been spinning down when the PC shuts down (usually takes about 20 seconds once the PC turns off), but instead keeps spun up with the strip on the front 'glowing' quickly. Its also started doing this while I've been using Windows, and vanishes from the available drives. The only way to resolve this seems to be to shut the PC down, unplug the drive from the PC and mains for 30 seconds, plug the drive back in and then turn the PC on again. This was ok once every other week, but now its happening daily - is this a Vista problem or a faulty drive?

Answer:Seagate Freeagent 500GB USB 2 Problem

Sounds like a probable faulty drive I think. If you have anything on there that you don't want to lose, better do a backup of it just in case - even if I am wrong about the drive.

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Hi !

I need help for solving a problem.
I wanted to change my Qosmio F60 hdd for a Seagate momentus XT (hybrid SSD). I though it was simple but no.

First, my new HDD was not recognized in the bios setup. So i put a jumper to force the SATA 1 mode on the hdd.
Now, it appaears on the bios setup.

With Media recovery creator, I creates a USB boot drive.
So i plug the usb key, I switch on the computer, media recovery launch, it creates the partition, copies the files, all is ok, but when it reboots, it's written to insert a system disk...

Why am I wrong, is there a problem using this HDD ?
I precise that is usb, the same hdd works perfectly.
Is there something to do with the Bios ?
I have not the last update, but my version is from september 2010 I think.

Thank you for your answers.

Answer:Qosmio F60 and Seagate Momentus XT problem

I reply myself, but is there a way to choose IDE/AHCI HDD somewhere in the bios or HW setup ? I think the solution is here.
Thank you.

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I've used DiscWizard to generate an image of my 40GB HDD onto my MaxtorOne-Touch III Mini USB drive. I now want to transfer that image to a new 80 GB Seagate HDD. I've loaded Win 2K onto the new drive. Problem I have is that the "bootable" disc generated by DiscWizard doesn't boot-in fact if I browse the first disc generated there are no files on it, this despite the DW report that it had been successfully generated. I have now made a second "bootable" disc which has on it:
1 Folder-Recovery Program
In that folder:
bootmenu, bootwiz.sys. f11.cfg, kernel, mouse, ramdisk,
It does not boot.Net result of this is that I have an image I can't copy to the new HDD.
Anyone have any ideas, I've searched the knowledge base on the Seagate DiscWizard site.

Answer:Solved: Problem using Seagate DisWizard

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I have a Seagate GoFlex External hard drive (2TB). I originally formatted with an apple computer, running OSX, which I no longer have. I am trying to format it to run on my windows computer. The bios seems to recognize it, but the Operating system does not. I am also unable to format it on my Linux computer. I have had the BIOS on both computers scan the GoFlex drive, but the bios says it is fine, no problems with it. Does anyone have any Ideas?
Edit: I've also tried the troubleshooting on the Seagate website, But my Disk Management won't open, it just says "Connecting to Virtual Disk Service..." and only that
It will NOT load the information about disks

Edit: I've gotten it to work, or at least that part. Do I want to initalize it with an MBR or GPT partitioning style?

Edit: I have tried to initalize it, but it says it could not because of I/O device error
The link to the error message screen shot is here:
Could this be a driver problem? or is the Hard Drive bad. (I sure hope it's not)

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Hey there,

I recently picked up a Seagate 250 GB SATA HDD (model number: ST3250824AS). When I installed it, I did as I was exactly told. I disconnected the power and turned of the system, plugged the SATA cable from the HDD to the motherboard (I have an ASUS P4P800 motherboard), hooked up the power cable from the power supply to the HDD and closed the case up. When I powered up the system, Windows (I'm using XP Professional) recognized the HDD and added it to the device manager... but the problem is; its there is no icon displayed in My Computer. I dont know what to make of it. Could it be something with Windows? Any feed back would be greatly appreciated. Thanks.

Answer:Seagate 250GB SATA HDD problem

Did you go into Disk Manager to initialize the drive, create a partition and format the drive?

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I just bought seagate ST9250827AS 250 GB hard disk with transcend
casing, on 7 th october 2008. (bangalore)
whenver I try to do some sort of heavy work, like copying large data,
disk check, external hard disk gets heated upto 52 degree celcious and
casing also gets heated too much.

noramlly 43-46 C

Is there any problem in hard disk? Is it intended to operate at this
much higher ranges??

waiting for you reply

Answer:seagate SATA overheat problem

I did not realize it was an external drive. I looked around on Seagate's website, but for some reason could not get the data sheet for your drive. I did see where 55C was an acceptable temperature in the knowledge base. Perhaps you can poke around in here: And find out the answer. My external drive gets pretty warm when transfering stuff, but I have never measured the temp.

If the temperature is unacceptable to you, there are external enclosures that come with a fan to cool the hard drive. :cool

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Ok, I am trying to install a new SeaGate ST3320620AS as my second Hard Drive.

I currently have the ECS P965T-A Mother Board. When I installed the drive it had a little pop up saying "found new hardware, ST3320620AS" message, but, it wont show on "My Computer". When I go into Bios, it shows it in "Master 02" spot, and my other HD as Master 01. It also shows my Drive in my Device Manager, right next to my other HD. Both Drives are SATA. And yet, it still doesn't show it on My Computer.

Any Ideas?

Answer:SeaGate ST3320620AS Install Problem

right click My Computer,goto Manage, Disk management. Initilise the disc there and format

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External drive seems to work fine using it with Windows XP. However, when I try and load the BounceBack Express software, it begins to load and then when searching for the drives it "freezes up" and becomes "non-responding". I have it hooked up through the Firewire with the drive as a FAT32. Seems like if it works without the software, it isn't a hardware issue yet CMS tells me to hook it up through USB (which I haven't tried yet). Anyone have any solutions?


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I am trying to add an old Seagate ST310014ACE 10 GB ATA hard drive as a slave to my old computer running under Windows 98. It shows up on the BIOS as a secondary slave, but not in the Eplorer window, so I cannot access it. I have downloaded drivers from the Seagate site, and set the jumpers every which way, but nothing seems to work. The Seagate site and the back of the drive says jumpers should join pins: 7,8 - Master or single drive; 7,8 and 5,6 - Master with non-ATA compatable slaves; 5,6 for Cable select; 1,2 to Limit capacity, 40 GB=32 GB, <40 = 2.1 GB; no jumpers for Drive as Slave. I have also tried to install the drive as master in another old computer with similar results. Could problem be I bought a defective drive? It does heat up, and hum as if disk is spinning.

Answer:Problem installing Seagate Drive as Slave

Open up your control panel. Go to administrative tools. Then to computer management.

Under "Storage" you will see "Disk Management." Click that. You should see your drive if the jumpers are set properly (maybe even if they're not). Right click it and set it up to run on your system (might need a format).

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Hey dudes,

I have a Maxtor 160GB hard disk that I have my operating system, and a Seagate Barracuda 7200 320GB for my media/extra files++.

Yesterday I turned on my computer and when I tried to explore that disk from My Computer/..... I saw instead of

"SG Barracuda320GB", .... "Local Disk D)" and it was not accesible when I tried to click on that disk.

I thought to restart my pc, sometimes a restart saves you... but after the restart I cannot see my disk at all inside 'My Computer' window. There is only the Maxtor one, plus, I cannot see the Seagate one in the Device Manager too.
I mean, it just disappeared or something, any ideas? Cause I have really important files there.
Thanks in advance

Answer:Seagate Barracuda 7200 320GB Problem.

Go into to safe mode..
reboot the PC then press F8
select the very first on the list SafeMode

Does My Computer see the drive.. If it does then you need to go into
Control Panel
Click on System
Click on Advance
Click on Profiles and delete the one you're having a problem with...
Prior to doing that you need to backup your favorities and desktop.. if you want to save the data.

Now if this still doesn't do the trick then you might have a bad HDD Controller on the MOBO or the PSU is going bad.. Where not enough power for one of the HDD so it won't show-up no matter what you do..

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when I connect my seagate expansion external hard disk 500gb having p/n:9sf2a2-500 in windows xp(sp2) system, Found new hardware wizard pops up and when I click next it says "Cannot install this hardware".
After which a message is shown in the taskbar saying "A problem occured during hardware installation". The hard disk did not come with any cd, also I have learnt that external hard disks doesnt require any type of software.The hard disk is not shown either in Mycomputer or device manager.I see the light blinking on the external hard disk but I dont feel any spinning of disks when I place my hand on the external hard disk.
So anyone here please suggest me what to do?

Answer:Problem with seagate external hard disk

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Drive: Seagate External Hard Drive 1TB
Separate Lock software bought, $45: Lockngo.exe - Keynesis Pro.
OS: Vista

Yesterday morning I used my External Hard Drive (trough lockngo.exe)
for around 2 hours without any problems.

After finishing, I locked the external hard drive.

12-13 hours later when I arrived home, I finished doing some school
work and tried to access the external hard drive to make a back up of
the file.

I double clicked on lockngo.exe and typed in the password, it then
displayed "Unlocking..." as usual but then another window popped

"F:\ is not accessible .

The file or directory is corrupted and unreadable."

Funny thing is, I then went to "Computer Management" and under "Disk
Drives" it showed my external hard drive under Disk drives:
"Seagate FreeAgent USB Device".

I then right clicked it, went to Properties and it said "This device
is working properly.".

I installed the extra SeaGate manage software, did a few error checks
etc and said that the external hard drive is working fine.

After that, I went to "Disk Management" and it showed:

Volume - Layout - Tupe - File System - Status

( F: ) - Simple - Basic - RAW - Healthy (Active, Primary Partition)

What concerns me is the "RAW" part... what does it mean? Anything bad
or is it just normal? Since I thought it's meant to say "NTFS"?

So in the end I've got a HIGH feeling that the external hard d... Read more

Answer:Seagate external hard drive problem

I just download a recovery Seagate tool;

Installed it and did a run on the program.

2 Images with links are posted below:


When the hard drive is, well was, working fine, when the driver is locked, it only shows the lockngo.exe.

But ofcourse, this locking program is so damn good that it even hides my "Xuquan" folder that contains like 170GB worth of data which only shows via the lockngo.exe program.

Once the password has been entered correctly, the folder "Xuquan" then shows.

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I?ve used Seagate Disc Wizard successfully for a long time with XP.
I always created an image of my system before adding any new software so I could restore in case of conflicts or dislike of the new software.
I?ve just bought a new computer running Windows 7 64-bit with TWO 500Gb drives installed. I?m a complete newbie with Windows 7.
I understood the latest Disc Wizard was compatible with Win7 64-bit.
At anyrate, it installed without any problem.
With the computer completely free any other software, I wanted to create an image that reflected the system ?clean? so that I could restore to original in case of problems.
So, I created a backup and this too went fine. Just like in XP.
I then installed some software: Winrar - No problem.
Next I installed ?Revo Uninstaller?. This seemed to install correctly but when I tried to access or even use its ?uninstall? button , window popped up saying the system ?had encountered a problem?.
Since clearly I didn?t have an ?uninstaller? programme, I looked in Add/Remove Programs. There was no sign of Revo and none via ?regedit?. So I?m guessing nothing was installed.
Nevertheless, I thought this would be a good a time as any to run my Disc Wizard backup.
Everything looked fine until it got to the ?progress? screen.
Screen then went black and my ?AsRock motherboard? info appeared for a millisecond saying something like ?unable to mount? or No Device detected.
I can?t think what I?ve done wr... Read more

Answer:Problem with Seagate Disc Wizard & Windows 7

Windows7 has it's own, perfectly adequate built-in backup program, found in Control Panel > Backup and restore, with which you can create a system image, backup individual files, and set up a regular schedule. It is vastly improved over efforts in previous operating systems. Suggest you ditch Seagate and have a look at this. Don't forget to create a rescue (boot) disk.

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I purchased a Seagate STDN100 Diskless System Business Storage 4-Bay Rackmount NAS from Newegg, but it didn't include rails to rackmount it. I original purchased Seagate STDP401 rails, but they don't work with the STDN100 and are meant for the STDP12000100 or STDP24000100 Business Storage-Nas. When I contacted Seagate for help with finding the right rails to rackmount this NAS they told me I just need standard 1U rails. After looking around I thought Cyberpowers 1U rails were that perfect match and were exactly what I needed, but the holes were not threaded and the spring thrumb screws in the NAS are not long enough to go all the through to thread into a nut considering the hole in the rails are not prethreaded.

The picture are as follows.

This the front of the rail show the two front screws holding the rail with square washers:
This the front of the STDN100 showing the spring loaded screw:
This is the other side of the front rail showing the nuts holding the standard 1U Cyberpower rails in place:

Now that you have an idea of what my problem is can anyone help me solve it or give some good advise on where to find better rails that actually have threaded holes?

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Hello. This teckie wanna be is now having trouble trying to get xp loaded on a new build. I put in the harddrive and now get the NTLDR is not on here error.
d945gpm Intel board.. Anyone have a clue? thanks..

Answer:Seagate 250g Sata Drive Problem

Did you load the drivers for the SATA drive ?

Is the BIOS set to the SATA drive as first boot device ?

Do a google on missing NTLDR and read the results.


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Dear Support,

I tried most of the forums, but didnt find a solution for this one. I have a Seagate external hard disk just 3 months old!!!

I have a hp laptop and was connecting to it using 3.0 USB port. I was getting the error


I had quite lot of data in it, BUT, i did not mind about the data here, AS the hardware is more important for me, as its just 3 months old. So i just tried to format the disk. I also tried CHKDKS f:/R/X option and it completed successfully with out error which took almost 2 days completely. BUT formatting has become a problem as explained below.

Everytime i try to format the drive, say it starts formatting and it reaches some 16-20 % the drive disconnects itself as i hear a disconnection sound, and after that it connects itself again, as i hear sort of power on sound. Immediately i get an error from the format telling me that the drive is disconnected and the format cannot continue.


PLEASE GUYS I WOULD REALLY BE GRATEFUL IF ANYONE OF YOU CAN assist me in guiding me, as to what would be the problem.

I have already tried uninstalling the USB HOST drivers from the HP website(as i have a hp system installed.)
The drive is not even detected currently in USB 2.0. Not sure what is the reason. I just want to save my hard disk, as i paid a lot for it and its just 3 months onl

Answer:Seagate 1TB external disk just 3 months old Problem :(

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Hi, I'm new to the forum so please bear with me!

So I've been using my external hard drive for over a year to store music and photos; it has a 500GB capacity.

But recently when I've plugged my hard drive in it's not showing under my computer, or if it does show it wont open and I keep getting an error message. Is there any other way I can go about searching for it on my laptop?

I don't know if it's my laptop or my hard drive that has the problem, and really need some help please!
(The only other laptop I have available is a Mac, which i cannot use to open the hard drive unless I format it, which means losing my data so i really don't want to do that)
EDIT: i've followed the troubleshooting on the seagate website, and discovered that my hard drive partition is RAW.. is there a way i can change this?

Answer:problem with Seagate Expansion Drive not recognised

Run Partition Wizard free's - Partition Recovery Wizard with a Quick Scan, then take a screenshot of the results and post here, quit/exit out of wizard and remove your external until further instructions from an expert.

Screenshots and Files - Upload and Post in Seven Forums

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