Computer Support Forum

Acer Aspire S3: Crystal Eye Web Cam Not Working

Question: Acer Aspire S3: Crystal Eye Web Cam Not Working

I have an Acer Aspire S3 with Windows 7.

My Crystal Eye web cam's image has horrible horizontal lines running through it and crashes if the resolution is not set at 1280x720. I cannot adjust it higher or lower without it crashing.

When I try to use the web cam with Skype I get up to 1 minute of talk time before it crashes on me. When I use it on Google Hangout I get about 3 minutes before it crashes.

It is under warranty and I have tried contacting Acer's tech support. They assisted me with uninstalling and re-installing the drivers as well as doing a factory reset, none of which had any effect. I sent it in to them, according to the report sent back, they re-installed the drivers again and sent it back saying it was fixed.. but the problem was still there. I sent it to them a second time, they did nothing and reported that the web cam functioned fine, although it is still clearly having issues. I am going to contact them again, but I was hoping someone else might be able to help since their tech support has proven to be incompetent.

I am at my wits end. Any help/suggestions you could give me would be greatly appreciated.

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Preferred Solution: Acer Aspire S3: Crystal Eye Web Cam Not Working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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I have the Acer Aspire Notebook 5734Z-4725. I have had the black screen with the USB sound going off. I've been getting a pop up saying I can use a faster port but close it because I don't know about ports and don't want to screw up my computer and the pop up notice saying the camera is in use. I have deinstalled/reinstalled the driver. I have also done a system restore on the computer which set it back to factory settings that didn't work. As far as I can tell it is the same driver. Sometimes it seems to be working fine like the video will work but this is very rare and if I move my computer it puts my webcam back to a black screen. My webcam doesn't work with skype, ooVoo, msn, yahoo nothing.please help i'm so tired of it not working it has been like this over a month i have been on the internet for hours looking for a solution.

Answer:Acer Crystal Eye Crystal webcam isn't working

Do you have a recovery option to reinstall the driver. Note : This image is on a Sony Vaio laptop but more likely similar.Make sure you choose the similar feature if available and not use the restore to factory default as shown.

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Hi everyone I'm at my wits end! I cannot get my webcam to work. I have tried numerous options posted in different forums and on websites but nothing seems to work. Even when I went to the Acer update driver search site. When I added my model number I got about a dozen driver options but as soon as I put in my OS Windows 7 (64 Bit) it came back with no drivers. I've noticed in a number of forums that peoples webcams where working fine in Windows XP but when they updated to Windows 7 they lose the ability for their computers to find their webcams. Is this an inherent problem with Windows 7 and is there anyway to fix it short of buying an external webcam. Surly there must be a way to get it to work !!!
Regards Brett.

Answer:Acer Crystal Eye Webcam will not work on Acer Aspire 5560

Hi Brett ... Welcome to Seven Forums ... Does the Webcam show in the Device Manager ? ...

Do you have any errors in the Device Manager ...?
Have you tried the Cyberlink WebCam Application 1.0.1523 23.6 MB ? ....

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I had problem after update webcam firmware from Chicony CNF6041 to CKF7010 20090908 FW6322 v3.0.2.2-C. Now my webcam isn't working anymore only saw black screen. Is any1 here know how to restore back firmware to cnf6041 vid_04f2&pid_b026? ty b4

Answer:Acer Aspire 4315 Crystal Eye Webcam

Have you tried acer Recovery Mgt back to factory specs? Jack E/NJ

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Ok, so I upgraded my OS with a student discount from Windows 7 starter to Windows 7 Pro. I have an Acer Aspire One A0532h netbook I bought right around a month ago and upgraded about two weeks ago. Before the upgrade, my webcam worked just fine. Now I am unable to even locate the files for the webcam anywhere! Even when I do a search on the whole computer, nothing comes up. It is an integrated webcam. I tried going to the acer support website where I specified my exact computer, model, and such and downloaded all three setups for the webcam but they all had the same error; something along the lines of "no camera detected" or "no camera is plugged in". I dont understand. If anyone could help me, it would greatly be appreciated. Thanks.

Answer:Acer Aspire Crystal Eye Webcam Driver

Just proceed to the Acer website to download the app
Link provided


Service & Support

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Hi, I hope someone can help, the crystal eye webcam on my Acer 6930g has stopped working, I dont know what I have done, it was working fine. Now when I try to start it up a box appeers saying:

Acer crystal eye webcam.EXE - unable to locate component
Thisapplication has failed to start because Image.dll was not found. Re-installing the application may fix this problem.

I have tried re-installing application but still keeps coming up with same box.

This is a real pain as I am now unable to skype my son who lives with his mum. Please Help
 

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Hi
I can open the webcam, take pictures and also start to record a video, but when I stop the video it says its not responding, so I have to close it with task manager. After when I reopen it the video is there, but every time I try to video it does the same. The sound is there but distorted?

I ran a compatibility test and the result is 'Incompatible Application' ???
I tried to update the drivers and it said it was up to date.

Any help with this?

Thanks.
Neil

Answer:Acer Aspire 5738z crystal eye webcam not responding

  
Quote: Originally Posted by jonesnewton


Hi
I can open the webcam, take pictures and also start to record a video, but when I stop the video it says its not responding, so I have to close it with task manager. After when I reopen it the video is there, but every time I try to video it does the same. The sound is there but distorted?

I ran a compatibility test and the result is 'Incompatible Application' ???
I tried to update the drivers and it said it was up to date.

Any help with this?

Thanks.
Neil


Hi

Follow the links on the screen.

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Whenever I try to connect webcame, a mesage is shown, "can not access the webcam. plz plug in your webcam and try."Plz I need your help badly! 

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Hello!
I bought a secondhand Acer Aspire 5310 and I reinstalled all the drivers except the driver of the webcam, I found three drivers of the webcam in Acer website I installed them all, but the webcam doesn't work. there's also an unknown device that I don't know what it it.
I'm running Windows 7 professional 32 bits

Answer:Can't find the Crystal Eye Webcam driver for Acer Aspire 5310

Hi ... Have checked the Acer Website there are only Vista Drivers available for your Model ...

Select the unknown Device right click select Property's ...
Post any Information you see under the Details Tab please ...

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hello,
I have an Acer Aspire 4530 running on Windows Vista Home Basic 32.Its built in webcam was all running fine when only yesterday it stop.Sometimes it says camera not found,or all white or all black.I tried updating the drivers and the application at acer support but still it didnt solve the probelm.I mostly using it on yahoo messenger version 10.
I hope somebody can give me advice or help me fix it.Help would be greatly appreciated.

deaddrop
 

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hi...im running a windows vista home basic 32 on my acer aspire 4530. It has a built in webcam.All was fine when it just stop working.I usually use it on yahoo messenger.Device manager says its working properly.the drivers are updated.
But when i open acer crystal eye webcam, its says camera not found. when i use it on yahoo messenger,all i see i dark black screen.I hope someone can help me fix my webcam.Any help would be greatly appreciated.

deaddrop

Answer:acer crystal eye webcam stop working

Could you please Uninstall the Driver for the Webcam and then Restart your Computer

See the Attachment for more Details,
Josh

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I had to have a recovery of my hybrid because of viruses and although most of my files and apps were there afterwards, Acer Crystal Eye wasn't, although it was originally on the hybrid. How do I get it back please as it's very good definition, much better than the camera on Windows 8.

Answer:Acer crystal eye lost on Acer W510

download from here

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Hello,

I have an Acer Extensa 5420 computer and the operating system installed is Vista.

I'm having trouble with the Crystal Eye's picture-taking. I turn it on (works just fine) but when I click the "take picture" button, it briefly shows up in the gallery bar underneath and disappears. I can't for the life of me figure out where it is sending them or why they are not staying in the gallery below the pictures like they used to. I can't find any way to adjust or figure out where they are being sent to.

Thanks for any help ,
Sasha
 

Answer:Acer Crystal Eye Web Cam for a Acer Extensa 5420

On my Acer, the webcam pics are saved to the Pictures folder in my user account folder.

If they aren't there, I suggest you try re-installing the webcam driver. You can download it from Acer's website. Select the appropriate website for your country here: http://www.acer.com/worldwide/support/
 

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My Acer Aspire V5-471 is not working at all. I just tried to restart it but the screen only open "ACER" . But it doesn't work anymore. I tried to charge it and remove the battery but nothing has changed. Please help me.

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out of the blue i whent to use my laptop last night it powers on and the fan runs but the hard drive (activity ) light dose nothing . i do not hear the hard drive running and the display never comes on not even to black screen. any help ?
 

Answer:acer aspire not working

Try removing the hard disk and switch it on. Do you get to see the BIOS POST screen?
 

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Answer:Acer Aspire E1-510 Wi-Fi Fn Key not working

Hi,Click Open Network sharing centre, right click WiFi and click connect.

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It was, but when neighbour tried to use a Norton update disc, didn't play and wouldn't eject. Worked with a paper clip, but Device Manager shows a yellow exclam, and uninstall/reinstall says 'windows couldn't...'. Is the drive duff, or is there anything else to try. Thanks.

Answer:acer aspire - dvd not working

It was obviously the Norton disc that caused the problem. It does happen occasionally. DVD drives do reject discs they don't like. Have you tried it with another disc now that you have ejected it with the paper clip method ? The yellow exclamation mark - try updating your driver - ie: right click and select "Update Driver Software"

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hey my computer has been formatted and after is process my web cam stop working
what should i do to get my web cam operational again
the cams name was Crystal Eye so help me to remedy this problem plz
 

Answer:Crystal Eye Web cam, Acer

Go to Acer support website...enter your model and download the driver for it...install and restart PC.

http://support.acer-euro.com/drivers/downloads.html
 

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Question: Acer Crystal Eye

I have an Aspire V5-571P-6648 and have Windows 8.1.  My webcam doesn't work wth Acer Crystal Eye.  However, it does work with the Microsoft Camera app.  Does anyone have any advice?

Answer:Acer Crystal Eye

I think Acer Crystal Eye is only usable for taking pictures and videos and saving them in your pictures file.For streaming videos (incoming), however, it will depend on the app being used to open your webcam.

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Hi,
I just installed windows 7 in my acer 4730z and the crystal eye web cam did not work. how can i resolve the problem? Any help...?!!.

Answer:Acer crystal eye web cam

  
Quote: Originally Posted by roi


Hi,
I just installed windows 7 in my acer 4730z and the crystal eye web cam did not work. how can i resolve the problem? Any help...?!!.


Try this link
Service & Support

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When I click on my Acer Crystal Eye icon, it shows the initial screen but about 2 seconds later, goes back tothe desktop screen. I can't take pictures or videos because of this.

Answer:My Acer Crystal Eye is on and off

tigerclaw99,
 
Sorry to hear you're having webcam issues, could you provide us with the unit you are using so we can help try and narrow this down for you?

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I have an Acer Travelmate 5520 with the Crystal Eye web cam. I havent used it (but it was working originally)and when I did want to use it I received the message "camera not found". In Device Manager there is no heading for Imaging Devices. I have downloaded updated drivers but the problem seams to be recognising the hardware.As with all things it is just out of warranty!I cannot find anything on any sites to help solve the problem.Does anyone have any ideas??many thanksJimbo

Answer:Acer Crystal Eye Web Cam

A whole month and not one reply, this is most dissapointing!! Nobody with any ideas then?I have downloaded two sets of drivers, Suyin and Bison, but don't know which is the correct one but in any case neither one seems to make a difference.I would be grateful for any response.Many thanks.

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Hello,

I don't know why my built in acer crystal web cam doesn't work anymore. I check the device manager and the application and I can't find it. Is there a way that I can put it back or download it from the net?

Jojo

Answer:Acer Crystal Eye web cam

Hi, jojoa73, and welcome to the forums.

If the camera is not showing up in device manager, then you'll need to figure out *why* it is not showing up there as a device.

To start off with, what have you done recently to your computer? Have you recently recovered from an infection on the computer? Have you changed settings on the computer? What OS are you running? Is every thing up to date (in terms of drivers and software updates)?

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I have an acer Aspire 5330... I'm trying to find out what webcam is built into it as i need to install the drivers, acer doesn't have them and i'm at a loss... if anyone has an idea, or knows, any help would be nice, thanks
 

Answer:Aspire 5330 crystal eye

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I can use the keyboard when starting in safe mode but not when windows starts??? The Tried reinstalling the driver but didn't work

Answer:Acer Aspire keyboard is not working

When Safe Mode works properly but Normal Mode does not, it typically means that a driver or some software has just been installed that is interfering with Normal Mode.The types of software that can do that are drivers, antivirus products, third-party firewall products, CD/DVD burning software or virtual CD/DVD software.If you can remember installing anything like that, uninstall it in Safe Mode then restart.

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Hi guys if anyone can help my bluetooth searches for devices and doesnt find any and if you search for it using a phone or another laptop you wont find it either I ust installed windows 7 on it and all the bluetooth drivers aswell not sure what else i should do. please help.

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some key of Acer Aspire E1-431 key board not working what to do?

Answer:Acer Aspire E1-431 key board not working

Hello, Have you performed a power reset?

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I got a strange one here - I was working on the computer changing the hard drive and I wanted to turn the power off.  I held down the power button but the fan was still spinning (looking at the bottom of the computer).  I figured because the fan was still spinning that the power was still on, so I held the button to force the computer to turn off, but the fan kept spinning.  Finally I just flipped it over and realized it was off, so maybe the fan just keeps spinning even though the power is off to cool down the CPU?  Also think during this time that the power cord was unplugged, but I'm not totally sure... Anyways, took the drive out, put it back in, then powered the system back up.  I noticed there were no sleep options when I was trying to change the "close the lid" settings which I thought was kinda strange.  Then I pulled the power cord out and the computer just turned off entirely. I don't know what happened to this thing.  If I plug the cord in the charge indicator stays amber for about 5 seconds and then goes blue as if it's fully charge.  Windows reports that it's fully charged, but it will not turn on without the power cable and will immediately shut off if I inplug it. So did I do something wrong by holding the power button down for so long?  I even tried taking the CMOS battery out to see if the BIOS would reset, and also upgraded the BIOS to the latest version. The computer was working great on the b... Read more

Answer:Battery not working on Acer Aspire V5

msoultan,
 
Which V5 are you having issues with, to help narrow down a solution for you. 

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Hi

This is my first post on major Geeks.

I am trying to repair an Acer Aspire (6935G) laptop for a friend. On boot up it runs the repair tool and reports it cannot repair the errors so it will not boot into Windows. What I wanted to do was to restore it to its factory settings but the Alt\F10 function does not work. It says each time (in a black DOS looking screen)

Edit Windows boot options for: Microsoft Windows Vista
Path:Windows\System32\Winload.exe
Partition: 2
Hard Disk 89aa1ac7
[ /noexecute=optin ?.]

The only options I have is enter or escape which takes me back to square one each time (running the repair tool).

After reading all I could about it on the web I came to the conclusion that the Acer (special) MBR has been overwritten ? thus Alt/F10 is not working (at least not as it should be). D2D in the BIOS is enabled.

Anyway, from what I have read on the web, I needed to locate (on the hidden partition) the two files rtmbr.bin and mbrwrdos.exe and run a command line but they are not there.

I can access a virtual DOS after the attempted repair so I can see the Pqservice partition and search it but I cannot find the files. I have searched using Dir /s and searched manually. I assume something has zapped this machine.

I have been trying to locate the two files all day on the web but I cannot find them. Can anyone help me please? I am at the point of giving up.

I know that some may be saying that even if I find the files it still won?t ... Read more

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(i'm going to try and explain this the best i can)My Acer Aspire E15 laptop's keyboard has stopped working so I'm typing this with an external keyboard. I've only had this laptop it for a little over a year and having the keyboard just stop working is very dissapointing and a little frustrating. Anyway, I was wondering if there was any possibility of getting this repaired, because I've been informed that the keyboards of these laptops are connected to the motherboard in a way that would require getting a whole new motherboard just to replace the keyboard. I don't know if this is true or if there is anyway to repair my keyboard without replacing the whole **bleep** motherboard, so if anyone knows it would be awesome if you could help me out. 

Answer:Acer Aspire E15 keyboard not working?

Not sure where they got that info. However you can replace the keyboard. That does take some doing. But I think a person would most likely replace the whole top part. That is track pad and all. I would say look on eBay for you type and see if they have any.When you take apart you remove power, battery, 14 or 16 screws from the bottom. Remove drive from the bay. Use old credit card to separate the 2 half. Then there is some ribbon cables that would need to be removed carefully. If you got the whole thing. Then put in New one same way you took out old. However if you just got the keyboard you will bee to take out 8 to 10 more screws peeling tape from the ribbon cables and to access the small screws then the keyboard can be removed. For me I would try and find whole top plate would be less work.James

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My computer crashed recently and I had to reset it to factory settings. Since then the microphone is not working . I regularly skype my daughter and three granchildren in Oz and now they can't hear me. I have gone into my control panel and under the recording tab it shows frontmic, microphone and line in all as unpluggedand instead of ticks they have a red down arrow.I am not technically qualified to confidentally try anything else on my own for fear of making the situation worse. Help please - I am running up big phone bills !

Answer:My Acer Aspire XC-605 microphone is not working.

Go here:http://us.acer.com/ac/en/US/content/drivers/4945;-;Aspire%20XC-605 select your Operating system and download AudioRealtekAudio Driver install, reboot and check it again.

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I took some of the keys out of my keyboard to clean under them. Powered my laptop back on and the keyboard does not work. Tried using the pinhole 3 times, but no avail. Please help. I cannot get onto my laptop, as I cannot type in the password.

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Hello! Yesterday I wanted to install Cambridge Advanced learner's dictionary from the dvd but when I inserted the DVD I was shocked for the dvd icon does not appear even in the device manager! I tried many solutions that are available out there but no success even the registry edit! I inserted my Windows 10 Education DVD to reinstall windows but the DVD doesnot work in boot also! I have a usb stick with Ubuntu I could not boot from usb (even the one which has windows 10 files) unless I change boot mode to legacy. After Installing Ubuntu 16 the DVD is still not working! Today I have reinstalled Windows 10 creators and the problem is still persistent! Now I am running Ubuntu 16. Please what should I do? Thank you in advance 

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I bought an Acer Aspire E11 E3-112-C6YY laptop about 18 months ago and the touchpad has never been reliable. I did some early support with Acer however it didn't fix the problem and I eventually just gave up. I can see that lots of people have posted about this problem but the solutions are a few months old so am wondering if there are any newer fixes. I am not super-tech savvy so simple fixes would be great (if possible!)  

Answer:Acer Aspire E11 touchpad not working

refer you to Ace Firefly answer:- 'Hi, try to to use some air spray and check if letters are moving full range, if they still no work...keyboard can be replaced but you need to contact Acer support service, since the laptop needs to be disassembled.'

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I've been looking around on these forums and elsewhere for the past couple of days, and it seems that this isn't exactly an uncommon issue. A couple of days ago, my old desktop basically completely bricked on me. I was planning on buying some parts and building my own, but I needed a computer right away, so I went down to my local Best Buy and picked an Acer Aspire TC-605 up. I pick up a new PSU, too, since I know I have my Nvidia GTX 650 I only bought last year I'd like to put in this thing. So I get home, boot it up, works great, shut it down, open it up and get to work replacing the GPU and getting the GTX 650 installed in there. Everything seems fine, except when I go to boot it up with the 650... Nothing happens. No splash screen. No boot. No nothing. If I remove the 650, of course, it boots just fine. 650 back in? No boot. Nothing. Apparently, from what I've been reading, Acer computers and Nvidia cards don't like to play nice with each other. I have attempted to set my BIOS from UEFI into Legacy (Which is the solution, according to some) but I've found that my BIOS has literally no option to turn into Legacy boot mode, which I've alternately heard is either due to the fact that this computer came equipped for Windows 8, which means no Legacy boot mode, or because Acer intentionally left the Legacy boot mode out for whatever reason. Either way, I have a $200+ graphics card I bought only last year and a $500+ brand new computer that refuse to work wit... Read more

Answer:Acer Aspire TC-605 Not Working With Nvidia GTX 650

Apparently, at least according to the sticker on the side of the tower, the computer I have is actually an ATC-605-UB11, if that makes a difference. I don't know why System was telling me it's a TC-605. Sincerely,Jack

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i am using acer aspire 5745 model, in my laptop bluetooth is not working. can anyone help me?

Answer:why function F3 is not working in acer aspire

try f2, also make sure all the drivers are installed and working.i hate computers!but cant help myself....

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Hey guys, I'm new here, and I want to ask you how to fix it? (the title says it all), it's not even work in the BIOS menu (well i can't even enter it :v)
I'm using windows 7 64-bit, I am typing with my father's laptop. Sorry for my bad english, anyway Thanks.
(And because I'm new here, i don't know if this is in the right or wrong section XD )
 

Answer:Acer Aspire E1-431 Keyboard is not working at all (All key).

Try using the keyboard on another computer and see if it works. If it's a USB keyboard, you should be able to use it on your father's laptop. If NO keys work on EITHER computer, the laptop is most likely ready for the garbage dump. I suppose you could try opening it up and cleaning it, but if it's not a very expensive keyboard I wouldn't even bother. Just replace it.
 

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fn+f8 fn+up arrow & fn+down arrow, all are for controlling volume are not working. may laptop is acer aspire v3-571 windows 8 64 bit.

Answer:fn+f8 not working acer aspire v3-571 windows 8 64 ...

Did the keys never worked? Or have they recently stopped working? If they have recently stopped working, check if you have a restore point that is older than the day you started facing this issue. If you have such a restore point, try doing a system restore by following the steps mentioned in the article below:http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

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fn+f8 fn+up arrow & fn+down arrow, all are for controlling volume are not working. may laptop is acer aspire v3-571 windows 8 64 bit.

Answer:fn+f8 not working acer aspire v3-571 windows 8 64 ...

Did the keys never worked? Or have they recently stopped working? If they have recently stopped working, check if you have a restore point that is older than the day you started facing this issue. If you have such a restore point, try doing a system restore by following the steps mentioned in the article below:http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

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I just bought an Acer Aspire E15 laptop running windows 8.1 64 bit Feb 14, 2017. It took a while to get it to install updates. I looked up how to fix the "stuck at checking for updates forever" and I figured out how to get the updates working by manually installing a few updates using standalone update packages from Microsoft.com. I had to disable my internet and disable windows update with 'net stop wuauserv' in cmd. After installing them in the correct order based on the prerequisites section for the update that another forum mentioned, I ran 'net start wuauserv' and enabled my internet. It then, by itself, installed 221 updates and it took 10 hours. Now the touchpad on it has stopped working and is not listed in device manager. Please help.

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Hi all, After  upgrade to Windows 10 seems like my bluetooth stopped working, when I go to the Device administrator it shows that BCM20702A0 is missing or corrupt, basically something is wrong with it, I have tried to install the drivers from Acer website, I have tried to run the setup and also to copy manually the files into the Bluetooth driver folder, anyone can help, would be great I am struggling to get this sort out. BTW: I have attached a picture below. Thanks

Answer:ACER aspire S3/391 Bluetooth not working

What you need to do is to uninstall & delete the original driver (right click on the device in Device Manager and select Properties). Reboot and Windows will try to find the proper driver.

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  Hi,  I have installed a new 500GB Hard drive and have installed WIndows 7 (legacy boot).  I have dowloaded the latest drivers from the Acer website for my product and for W7. After installing all the required drivers I am not able to get the audio out where I plugg in my head set to work, it is like the port is not enabled or something.  Can anyone help? Regards, Bombesly45

Answer:Acer aspire V5-121 Audio out not working

with your headphones plugged, right click on speaker icon, choose playback devicesright click on an empty space on the new windows and tick show disabled and disconnected device; what's listed and what's the default device?

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Hi thereMy neighbour has bought round his acer aspire 5315. The touchpad stopped working after a baby played with it.Any ideas on how to restore it?CheersKJR

Answer:Acer Aspire touchpad not working

I would make sure the touch pad did not some how get turned off. Go into the menu, if you're working with XP/ Vista it should be in the control panel under mouse. There should be a tab that has an option for the touchpad. It might open up a window, either way there will be something that gives you an option for enabling or disabling it. Make sure that it is enabled.

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i have an acer aspire R11. it is only 4months old and rarely used. Turned it on the other day and out of the blue the keyboard and mousepad wont work at all. the mousepad did and I tried to update and restart and then the mousepad wouldnt work either. Could i have accidentally locked it or done something in the setting??? HELP Please!!!













Solved!

Go to Solution.

Answer:acer aspire R11 keyboard not working

Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureThe battery reset pinhole is located on the bottom of the laptop and marked with this symbol .

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I have an Aspire E1-572 that is five months old, running Win 8.1.  I've loved the notebook to this point, but now the speakers have quit working completely (the headphone jack still works).  I called tech support (welcome to India) and they had me delete and reinstall the driver (Realtech high definition audio), which made no difference.   She then told me the next step is to refresh my Windows installation, which will apparently blow away everything I've installed since it was new.  I declined to do that because I really don't want to spend an entire day reinstalling all the programs, even though I have the data backed up.  Is this truly the only way to make a final determination if it's a hardware or software problem? After I determine whether this is really required, and if it is, I plan to "ghost" the entire drive before I call tech support to work through the process, so I can restore the entire drive after it's been returned from warranty service.  Any problems anyone can see with this plan? Thanks!

Answer:Acer Aspire E1-572 speakers not working

hi...   By default Windows does route sound to the internal speaker,  however you may check the sound settings.Press Windows key + X ,   click on "Control Panel",  With the Control Panel in "Control Panel Home" view please click on "Hardware and Sound"Where it says "Sound" in green letters there are three options below that are in blue click on "Manage Audio Devices",  This will bring up a window labeled "Sound"On the "Playback" tab there is listed the sound options available to you. One should read "Speakers" Click on that.There should now be a check mark on that option, make Speaker output as default . The Sound should then play through your Speker.  If the issue persist, first uninstall the Realtek high definition audio under "Sound, video and game controllers" in device manager Then restore the Realtek driver from Acer eRecovery management.Use the following steps to reinstall a driver or application on your computer:Press the Windows  key to open the Start screen, Type Recovery in the search box.Click Acer Recovery Management in the search results, Click Reinstall Drivers.On the Contents tab, locate the Realtek driver you wish to install and click the Install icon. Follow the prompts to install the driver.

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hello i have a acer aspire e15 512 and my laptops mouse pad is not working and i don't know what to do can anybody please help me

Answer:acer aspire mouse pad not working

Hi and Welcome to TSF!

Did you accidently disable the touch pad? Check the keyboard for a key that does this.

Also, you may want to reinstall the driver.

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The webcam on my Acer Aspire SW5-011 stopped working suddenly. I've checked for updates in Windows 10 and everyting is up to date. There are no conflicts or issues in Device Manager. I am running Windows 10 Home version 1511 (which I believe is the latest version). I've tried using the webcam with a couple of different apps and it's not working. For instance, when I try using Skype, I get a notificationn that it couldn't find a webcam and that I should install one. Any ideas? Thanks!

Answer:Webcam not working on Acer Aspire SW5-011

After installing windows update from the windows 10 Operating System, you are still facing issue with webcam to be working. To help you further, it is advised to uninstall the previous webcam drivers from the laptop and then let the windows 10 automatically reinstall it by its own. To uninstall webcam drivers, please follow the steps given below:- Press ?Windows? key + ?R? key on the keyboard.- Type in ?devmgmt.msc? in the run box and hit Enter.- Now device manager will open up, search for ?Imaging devices? from the list.- Right click on ?Imaging devices? and click on ?Properties?.- Now click on ?Driver? tab and then click on ?Uninstall? button to uninstall the webcam drivers.- Restart the system once the drivers are uninstalled and then wait for a while to windows automatically install the drivers.If issue persists, it is recommended to contact Acer Support Center for further assistance from the link given below:http://www.acer.com/worldwide/support/ Hope this will help you.

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Hello i have an acer aspire s7-392 that after installing new windows its backlight dose not working....i have tried Fn+U+Iand FN+I but it is not workingall the drivers are installed from acer support service...Help me

Answer:Acer Aspire S7-392 backlight not working

under Applications, install both available software:https://www.acer.com/ac/en/US/content/support-product/4821?b=1

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Hi Guys,
My Acer lap top which I purchased in 2009 has been working just fine but when I recently upgraded to Window 10 (another tread ) I noticed my mic is not working. The troubleshooter shows it working properly but Windows 10 doesn't hear me speaking into it. My speakers are working fine. I went into Device Mgr and came across Nuvoton CIR Transceiver not working. I tried fixing and it could not load a new driver. I tried finding drivers on Nuvoton's site but unable and Acer doesn't even offer anything if warranty is over. Any suggestions?
 

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I'm pretty sure my Aspire PS-131 is an All In One rather than a notebook. Feel free to move this if it's in the wrong place. This morning, seemingly all of a sudden, my PS-131's bluetooth keyboard stopped working. I charged it until the light turned blue, but the tablet no longer registers the keyboard on the Bluetooth screen. Sometimes an Unknown device will appear on the bluetooth screen, but I can't connect to it.  I have no idea what to do and I can't find anything online about it. Has anyone else had this issue? Does anyone else have an idea about where to begin? I've tried contacting Acer's live chat, but the serial number on my tablet isn't verifiable. 

Answer:Acer Aspire P3 keyboard not working

The keyboard just started working again all on its own after being out of commission for 6 hours. I have no idea what happened. 

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I put my laptop to sleep and when I tried to start the next morning, the keyboard would not let me type in password. Managed to get in via onscreen keyboard.  Tried F F6 option as some have suggested but doesn't work without keyboard. Tried battery reset but so far this hasn't helped.

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I use Windows 7. When I first got this laptop the Fn key would work with other keys (such as brightness), but not change the volume. The place I bought it from had someone fix it, only I've moved away since then. It's been working for about three months now and all of a sudden I'm having the same problem again. I've tried going to the msconfig and looking through the startup, but everything is checked. This is a very frustrating problem for me, the sooner it's fixed the better.  - Also! I'm terrible with directions, so if you could be very clear and step by step, that'd be nice.













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Answer:Acer Aspire E1-572-6477 Fn Key not working!

Hi, The function keys are controlled by the launch manager application.You may try re-installing the launch manager application Download launch manager application

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I'm using ACER ASPIRE VN7-791G-7939 laptop for the last couple of years. A year back I had issues with the display, given it for servicing they did reballing and it worked for 5 months. Then again I started seeing a problem with the display, this time suggested to change the chip itself. Any recommendations?

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The webcam on my Acer Aspire SW5-011 stopped working suddenly. I've checked for updates in Windows 10 and everyting is up to date. There are no conflicts or issues in Device Manager. I am running Windows 10 Home version 1511 (which I believe is the latest version). I've tried using the webcam with a couple of different apps and it's not working. For instance, when I try using Skype, I get a notificationn that it couldn't find a webcam and that I should install one. Any ideas? Thanks!

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hi, i have an ACER ASPIRE 5735-4774 laptop. I cannot locate my reinstall cd so i put on my already owned VISTA OS. it loaded great.everythign seems to work EXCEPT the wireless isnt working. anyone have a driver they know of to fix this.or point me in the right direction?? thanks i have vista home premium edition OS

Answer:Acer aspire wireless not working

Hi and welcome to TSF please try here http://support.acer.com/drivers_download.aspx

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Can someone please help. ? I replaced a motherboard on my laptop, the keyboard and mouse pad don't work now. when i turn on the laptop I could use the keyboard to go to the BIOS and it works no problem, but when i save and exit from the BIOS nothing works, I have to use a keyboard and mouse connected to the USB to have work on windows.yesterday I reformatted the laptop thinking it might work but nothing...I unplugged and plugged back in and nothing, but i don't think there is a problem with the connection otherwise it wouldn't work when i want to use the BIOSboard # PEW71 LA-6582P REV. 1.0LAPTOP MODEL # ASPIRE 5742Z

Answer:acer aspire R11 keyboard not working

Still using the original Windows version? Try safe mode or set msconfig diagnostic setup to see what happens? Jack E/NJ

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The CD/DVD drive has stopped working. When you insert a disc, normal sounds, but can here a slight ticking, then drives stops as not recognised by Windows Explorer. It has worked in the past as installed drivers from disc for new printer around 6 months ago. Any thoughts please?













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Answer:acer aspire e1-572 cd/dvd stopped working

mjmuk,
 
You can contact the Acer technical support in your region to see what options are available to you, which most likely is to purchase a new one.

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My shift keys isn't working and because of that I can't use the symbols on the keyboard, please someone should help out with a solution thanks.

Answer:My acer aspire Es1-512 SHIFT KEY is not working.

Hello, Could you check this:Go to Control Panel --> Ease of Access --> Ease of Access Center --> Make the keyboard easier to use:"Turn on Sticky Keys" is unchecked

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i was using my laptop and it was working fine then I closed the lid for 15mins to do something and it went to sleep when I opened it back up the keyboard wouldn't work at all. I've tryed all the buttons the only one that works is the power button.I tryed googling but none of the solutions work for me. (I used the on screen keyboard to log in)... My laptop is still fairly new I Don't understand why the keyboard suddenly won't work.













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Answer:Acer Aspire Keyboard not working at all

Hi,If you have an internal battery, disconnect the mains and do a battery reset, only once please and leave the laptop to rest for a while, reconnect and try starting.https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

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i have an acer aspire R11. it is only 4months old and rarely used. Turned it on the other day and out of the blue the keyboard and mousepad wont work at all. the mousepad did and I tried to update and restart and then the mousepad wouldnt work either. Could i have accidentally locked it or done something in the setting??? HELP Please!!!










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Answer:acer aspire R11 keyboard not working

Have you tried this: 1. Shut down your laptop2. Disconnect the AC adapter3. Wait few minutes4. Follow this procedureThe battery reset pinhole is located on the bottom of the laptop and marked with this symbol .

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Hey, I'm a total idiot when it comes to computers so was hoping someone could help?

The sound's completely gone off on my laptop (Acer Aspire 5536), I've checked the sound coming from the speakers - not that much of an idiot obviously- and read some stuff on the internet but nothings worked. I've checked there's a sound card and that its working properly so not sure what else I can check and how to solve the problem?

Any help would be much appreciated :)

Answer:Acer Aspire Sound Not Working?

Also more information I've only just discovered, the actual computer sounds are working fine like the start-up noise and stuff. Its only when it comes to watching DVDs, YouTube, iTunes etc that theres no noise. Thanks!

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Here's what's been going on...recently my laptop's wireless has been having problems connecting to our wireless motem, however it was able to connect to a different one that was farther away and have internet access! So we tried reinstalling the driver which required a factory reset on the laptop and well...not only did that NOT help but now it's failing to detect ANY network! Help... (and I've tried to see if it was a worm virus but it seems now, that is not the case.)
 

Answer:Urg! My Acer Aspire One wireless not working! ><;

Does a factory reset mean that you re-installed the operating system ?
May we see two things :
Start, Run, CMD, OK to open a command prompt:
(For Vista or 7 type CMD in the Search box after Start)

In the command prompt window that opens, type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

And:
Let&#8217;s take a look at the status of the network adapters

Device manager:

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.
1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?
4. should be enabled and working properly.
5. If error code,what is it ?

It would be best if you could post a screen shot of Device Manager with the Network adapters and Other devices sections expanded.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can... Read more

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Hi there
Can any one help.
I have an acer aspire 5633WLMi, which is just out of warranty.
When I tried to copy some photos to a disc the other day, it kept asking me to insert a disk, although one was already there???
I contacted acer, who say it is a software problem but want me to call them at 50p a min, as the laptop is out of warranty.
I also noticed that if a disk is left in the drive, when you turn the computer on it wont start.
Any advice would be greatly appreciated.
jo

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I just got a acer aspire one with the acer crystal eye camera. I can't figure out how to use it and I have been unable to find a tutorial/ Would anyone know where to find one?

Answer:acer crystal eye camera

the

did you install a driver for it yet? is it working, but you just dont know how to use it?

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Right, I'm not really all that good with the technical side of laptops, so I was wondering if anyone could help me with a problem I have.
My laptop has a built in webcamera, it works if I go onto the Acer Crystal Eye Webcam programme, yet when I'm on MSN or Skype, it doesn't work.
I'm able to see myself, but it fails to connect and just says, ' The webcam session has ended '
Does anyone know of a way I can resolve this?
Bearing in mind, I'm 15, so I'm not completely familiar with all computer techinical talk.
Any help is appreciated, Many thanks,
Lauriana.
 

Answer:Acer Crystal Eye Web Camera.

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I'm having trouble with my crystal eye webcam on my acer/aspire 5250-0810 it wont work.

Answer:acer crystal eye webcam

  
Quote: Originally Posted by man2


i'm having trouble with my crystal eye webcam on my acer/aspire 5250-0810 it wont work.


you install its driver?

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I can't find the driver for my model Acer. My laptop is the Aspire M5-583P, but when I check the list of available driver downloads, I don't see any for the Crystal Eye.

Answer:Re: Using Acer Crystal Eye Webcam

In this case, check if your Windows Update is set to automatic downloading and installing updates. If it is not set already, it is recommended to allow Windows to automatically download and install updates. Keeping Windows up-to-date can resolve most of the errors you may face with device drivers and other areas. To know more about this, the following link can be helpful:http://windows.microsoft.com/en-us/windows-8/windows-update-faq You can also try the following steps if the above option does not work:1. Right-click 'Start' and go to 'Device Manager'.2. Check if your webcam is listed under the list of devices.3. If yes, then click on it and go to 'Drivers' tab.4. Check if you are able to update the drivers from here.5. If the drivers are not able to update from here too, you can consider using the option of 'Roll Back Driver'.If the issue still persists, you are advised to contact Acer through the following link for further assistance:http://us.acer.com/ac/en/US/content/contacts Hope this will help you.

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my cam was working fine. every once in a while it would seem fine but I'd have a black screen instead of an image. restarting usually would work. now even if I restart it keeps coming up black. any ideas?
 

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Ok so I googled around and such, nothing but people asking about it and no help. Ok so it does work, on stuff like msn. Now normally on xp it showed the camera in my computer. It does not. The last time I had w7 on this it was rc2 and bsod'd. Seems fine now, but still the cam problem. Is there anything I can do? Maybe a program that can take it over? Really looking for drivers for w7 for it. The model of laptop should not matter as my moms emachines and my Acer aspire ONE both have the same acer crystal eye cam and the same drivers worked, doesn't show for either of us. Drivers for mine only exist for XP but worked fine. Hers have vista but still not showing in my computer.

Again it does work on msn so its not as if its not working period.

Answer:acer crystal eye drivers

The cam probably won't ever show in My Computer. It is not recognized as a network location or storage. This is normal, and nothing to worry about. Try going to Control Panel>Devices and Printers instead.

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Aspire E14 (E5-473G-32HE) did not come with Acer Crystal. It only have a webcam that can not be turned-on. I checked driver and it shows only HD Webcam Installed correctly. Yet can not be turned on and the turned on settings can not still turn on the camera. LINE and Skype says "camera canot turn-on". The ridiculus part is, acer driver support does not even support the camera hardware. I cant find a webcam in their driver list downloads.

Answer:Re: Using Acer Crystal Eye Webcam

zeexui,
 
There should be a driver listed under the imaging devices section of the Device Manager. Try removing the driver and restarting to let the operating system reload it.

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I have reloaded a dozen times and no matter what I do the app eventually crashes. I have seen it discussed on other forums and nobody seems to have a grasp on this one. I am running Vista Home Pro on an
Acer extensa 4420 w/dual athlon 1.9 processors, 2 gigs of ram and an
ati graphics/chipset. The "EYE" runs on an enhanced pci to usb port, it depends on ffdshow to work as well, but I have not been able to find which ffdshow specs are correct for the camera.

So far,
wrong ffdshow codec, no "EYE"
too many USB connections, no "eye" (keyboard, mouse, and external HD)
Acer's original install driver and app "no eye"
Acer's updated driver and app "no Eye"

Does anybody have a clue about this?

Please help.....frustration level is high. Everything else works well and this laptop is quite fast...too bad that Acer doesn't seem to care. I sure won't buy another ACER product.
 

Answer:Acer Crystal Eye Webcam

try going in to device manager and uninstalling its driver and then install the latest one http://download.cnet.com/Acer-Crystal-Eye-webcam/3000-2110_4-188685.html
 

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Hi All,

I updated my ACER Aspire One 751 with Windows 7 HOME Premium. So far the system is running. Only the webcam gives me a lot of trouble.
It was crystal clear while using Vista Home Premium, but now I have a fuzzy display, see attachment.
Using the program or yahoo messenger can open the WebCam, with SKYPE I have only a black screen.
I installed the latest driver for the Cam - nothing
I ran a compatibility test - result the Cam is incompatible
I contacted the Support of ACER - waste of time, no reply at all

Is anybody able to give me a hand to run my cam again ?????


HELP !!!!!!
Thanks for all you guys posting threads in the forum

Volker

Answer:ACER Crystal Eye and Windows 7

Have you tried reinstalling in compatibility mode?

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Noob here. So it seems that the built-in webcam on my acer extensa 5230e doesn't like windows 7 drivers. (apparently a long history here)

My particular problem is that the camera shows up in device manager and reads as working normally. However there is no program/application I have used that will allow me to use the webcam. I keep getting messages of 'no camera found' or 'plug in camera'.

I just want to know if this is a driver or hardware issue? I have no idea which brand the camera is (chicony or suyin). I purchased the machine used. It was returned to factory condition when I purchased it. Windows is 100% up to date, drivers and all.

Any help is greatly appreciated.

Answer:Acer crystal eye vs. windows 7

It would be a driver/app issue.

Have you tried installing / running the software in either XP or Vista compatibility mode?

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I have gone everywhere, done everything to get my built-in eycam to work in Windows 7. As a matter of fact, it never worked in Vista. There is nowhere that I found ( and I know how to google) where I can get this thing to work. Therefore, I hope you guys and gals can give me a better idea on how to make my eyecam work ( at least marginally). It's not the biggest deal in the world, but it should at least work if it is part of my laptop. Appreciate any ideas or suggestions. Thnk you much,

Al

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 I am not letting this problem go ..... having posted earlier and since then  I have stripped down the laptop and have replaced the Crystal eye camera with a new one including the wiring looms ... and re-assembled the unit . What I find now is that I can access the camera using Skype ( have even taken my picture ) so its working perfectly ... however if I try to access it via the crystal eye software supplied with windows 8 ... it says no camera found ?  To ensure there were no conflicts , I factory reset the laptop to factory reset , so in reality everything is perfect .  I have checked device manager to see its there ( and it is ) and the driver is up to date ..  any ideas ? 

Answer:crystal eye web cam issue Aspire E1-531 windows 8

   I am answering my own question ... I have found the switch over in the software !!

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can't find any mention of it in the search, programs or apps. There is a camera button but that says somrthing went wrong and and to make sure its connected and it might be in use. Any ideas?

Answer:aspire v17 nitro where is the crystal-eye program ...

kz,
 
Did it not work out of the box or was it something that just started happening? You can try a system restore to when it was working, it could be an update or other software change that caused the issue to occur.

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Hello, I have recently purchased a notebook Acer Aspire V5-472PG. It comes with a touchscreen. In the beginning my touchscreen was working perfecly. But then something happened - and it just stopped suddenly. I thought that this is because my Windows 8 recently updated itself. I started to search for Touchscreen drivers and I couldn't find. Also restarts didn't help and switching off and on HID device. So i decided to restore the PC to the initial condition. The touchscreen started working again!! I switched off all the updates for Windows 8. But recently for some reason it instaled some updates by itself, and after some time the touchscreen stopped working again... Please help me solve this!!! Many thanks in advance,Anastasia

Answer:Acer Aspire V5-472PG Touchscreen not working

Hi Anastasia,you can roll back drivers to an old version:on device manager, double click the device you want to roll back, on the next window click on Drivers taba nd then click on roll back. check if this fix your issue. you can block windows to update hardware drivers and download just OS updates:http://www.wikihow.com/Change-Device-Installation-Settings-in-Windows-8

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Was working yesterday today no wifi icon in system tray.Device manager shows no exclamations.Also wifi icon is also gone from system tray.Speaker icon in system tray has an x.When i click on it display "detecting problems" and launches the windows troubleshooter but never fixes the problem. What do you recomend i do first?

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Hi, all of suddden I am not able to turn wi-fi and bluetooth on. They are greyed out, only able to turn flight mode on. see att.pictureFn+F3 does not work either.  Help ! Kat 













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Answer:Acer Aspire V3-731 Wifi and bluetooth not working

I see a lot of V3-731 owners having this problem. Wifi off and greyed ut in settings. What works for a lot of them is shut down the laptop. Start laptop hold Fn and as soon as you see the Acer logo tap F3.

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My sister gave me her computer and I noticed the "a" key is not working. I'm having trouble writing this because of it. I hve tried vaccuuming it and blowing it, nothing worked. How do I fix it?

Answer:Acer Aspire 5750z key on keyboard not working.

Hello, You have to replace the keyboard:KB.I170A.172KEYBD.US-INT.104K.BLK

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My 5610 does not like win 8.1 or will not upgrade to win 10. Acer site is ***, because they sent you from one wall to the other wall without any reasonable advise or solutions. I have upgrade memory to 8gb and changed the q8200s to e8400 processor. wonder if that is giving problems, because the q8200s is a quadcore ( better in multitasking ) and the e8400 is a core 2 duo. Does working with a touchscreen makes it a multitasking PC.? I wonder if that could be an reason for the hickups. I found the driver for my ati radeon mobility 4570, but in device manager I still have the generic screen driver. Any advise or slaps in the right direction are appreciated.
 
[inappropriate content removed]

Answer:Acer aspire z5610 touchscreen not working under wi...

ati radeon mobility 4570 must be 4670 

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Hi I'm hoping someone can help. I have a 10 of these all in one's which currently can't connect to our network wirelessly.  This only seems to be a problem since downgrading them to Windows 8.1 Enterprise x64. The operating system that originally came with them was Win 10, and the wireless worked. I?ve used number of different drivers, the 8.1 WLAN drivers recommended from Acer's website and tried previous versions of that driver, but to no success. I've also looked to see if any of the other drivers were missing, like the chipset etc but all seemed to be installed and working correctly. One last thing, the Win 8.1 WLAN drivers I tried from Acers website, I can get it to install, but then no signal bar appears for me to connect it to a network.  I then checked in device manger and there?s a hazard symbol over the wireless adapter. Obviously tried updating the driver from there, disabling / enabling it etc.  Am I missing something, has anyone else had this problem? Thanks for any input. 

Answer:Acer Aspire Z1-622 WLAN Driver Not Working (Win 8....

can you please report the wireless adapter model?double click the wireless adapter and read which kind of error is reported.

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 Hi acer community i need a bit of help I recently completely factory reset my acer aspire z5610 aioand now whenever i try to install the ethernet driver from the acer website it says  whatt it says in the photoand it wont let me update the graphics driver either to nvida 342

Answer:Acer Aspire Z5610 AIO Ethernet not working

Windows OS version? have you checked on Device manager about any yellow exclamation mark?

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Firstly, happy new year all

I switched my Acer Aspire 7741g on earlier, got to the desktop screen, the laptop then restarted itself because it had updated, I waited for it to get back to the log in screen, at which point I heard the normal alert to say I was there, but the screen was still black.... I restarted it and unplugged it, left it for a while... Turned it on and again the screen is still not working. I'm on it right now, but have it hooked up to a computer monitor. Everything seems to be working fine, except for that.

I'm not sure if I'm right in saying this, but it also seems quieter... The fans aren't whirring like they normally do. And I'm sure that there is normally a blue ring around the power button that is not there presently.

I'm stumped... Any ideas? I don't want to have to send it off to Knowhow and get one of their crappy laptops while they try and fix it, if there is something I can do/try first.

Thanks v much in advance.

Darren
 

Answer:Acer Aspire 7741g screen is not working

There is a device about the size of a five or six inch pencil at the back or bottom of your screen... called an inverter. It supplies the inverted image to the monitor. These have a tendency to burn out after a year or two in that model... they are not expensive... about seven dollars to a licensed tech, or perhaps $25 on eBay.

You have to remove all the screws around the monitor... then you unplug the defective one, and install a new one by plugging it in.

The hard part is removing all the screw covers carefully enough, then keeping track of all the screw sizes and where they go, then installing everything once the new Inverter is in.

The first one takes most folks two hours... after you have done a couple, perhaps 20 to 25 minutes. Of find a friendly tech who knows Acer and where to order the part..
 

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Running windows 8.1. have tried all fixes online, reinstalling drivers, troubleshooting etc etc.What can I do.?My phone connects to the speaker just fine, but also the phone connect to my laptop fine. however, the speaker cant connect to the laptop. On my laptop, the speaker appears as 'unknown, ready to pair', and when i try to pair it doesnt work.Thanks

Answer:Acer Aspire E1-572G Bluetooth not working

Make sure Bluetooth is enabled using these steps:
 

Press the Windows ( ) key + C, or swipe in from the right edge of the screen to open your Charms.
Select the Settings charm, and then click Change PC settings.
Click on PC and devices and then select Bluetooth.
Move the Bluetooth toggle switch to On.

If it is enabled try pairing a different Bluetooth device such as a headset or mouse. If no Bluetooth device will connect please contact Acer support for your region from this link:
https://www.acer.com/worldwide/

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Hello everyone! I want to connect my external monitor (BenQ 21.5"), to my laptop. I am using a HDMI -> DVI adapter to connect to the monitor. I only get a "No signal detected!" message on the screen. 1. I have tried reinstalling the Intel Graphics drivers. Still doesn't work.2. The monitor, the HDMI cable and the HDMI + DVI adaptor works, because I have tried on another computer.3. I have tried Windows+P, Intel Graphics settings, computer screen settings. They still can't locate a second monitor. It seems that the fault now lies within the laptop. Any ideas what else I could try to do? Possible culprits: I recently installed Windows 10 on this computer, and then I did a clean installation of it. I didn't try to connect the monitor while I still had Windows 8.1. I was dead-sure that it was the HDMI that was non-functioning, but I guess I was wrong. I hooked up my laptop and an old TV via the HDMI cable and I got it to work.  So now I have narrowed the errors down to the connection between my laptop and the monitor, so this thread is not relevant anymore to the subjec, or anything related to Acer.

Answer:HDMI not working on Acer Aspire E 15 ES1-511-C0QQ

Let me give Acer a piece of mind here:
 
I bought an Aspire E 15 and a Samsung S22E310 monitor.  At first, they functioned together, perfectly. NO PROBLEMS!
 
Then, Monitor-boy goes black. It stops working with Aspire-Boy.
 
Acer tech support? CALL SAMSUNG, they said.
 
Samsung walked me through it.
 
It happened today, and no amount of self trouble-shooting worked.
 
Samsung, THIS TIME, bucks it  back to you Acer.
 
So, I called you ACERs, and you punted it off to a special deparrment---CLOSED FOR THE WEEKEND.
 
 
I AM RETURNING THE ACER ASPIRE E 15 for a full refund---AND BUYING a:
 
LENOVO.
 
This is a crapo machine, with crapo video cards, and crapo tech support.
 
[inappropriate content removed]

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So I am unsure what is going on, but whenever an Ethernet cord is plugged into the port only a green light is lit. Because of this I assume that the port has been fried. so my question is how do I fix it or replace it?

Answer:Acer Aspire Ethernet Port not working?

Why would you think it's fried?What is plugged into the other end of that cable? Sometimes to speed of the device will determine if the light is lit or not. (10/100/1000) Try plugging something else in that ethernet port or bypassing your router if you have one. It could be what's plugged into the opposite end of the cable also...???

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I bought this laptop in January of 2016, so it's been a year and a half, it's a Acer Aspire ES1-512, I'm running on Windows 10. This week, I was about to watch a movie, I plugged my HDMi cable in my TV, and then in my laptop, and suddenly there was no sign of detecting my computer, it seems as if my HDMI port had suddenly died. Of course, I tried different cable and different TV screens, it seems obvious now that there is a problem with the HDMI on my computer (I also planned to write on the Acer community but the forums are down right now lol...).

I tried doing some updates on my Windows, but I am wondering if there is a way to replace the driver or maybe there is something I am missing regarding my settings in Windows 10 regarding the HDMI port.
I can give you more information, I've just noticed, when I plugged the HDMI cable in my TV screen, it looks like my TV is detecting something since the wire icon appears under HDMI 2...
The problem is that there is nothing going on my laptop screen and on the TV screen, it still says No Signal I don't understand why it detects when I plug it in my computer, but there is no signal. And just to be clear, I also tried on another TV, it's definitely my laptop.

Thanks, would love to solve this problem, I hope my HDMI port didn't die after only a year

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Hello all,

I've had my laptop for just over 6 months now and I've encountered no problems until recently.

However I am experiencing problems with the sound. It just doesn't appear to be working, despite the volume being turned up to the max. The problem usually fixes itself briefly after a restart but it then cuts out after time.

None of the playback devices are muted. When I try testing the speakers, I get an error message saying "Device in Use: Please close any applications using this device for playing audio" - however, there doesn't appear to be any device using the speakers.

I have recently started using an HDMI cable to use my laptop through my TV, I'm wondering if that has anything to do with it?

Any advice would be greatly appreciated!

Answer:Acer Aspire E1-570 - internal speakers not working?

The HDMI is probably the reason. When an HDMI cable is plugged in, Windows changes the default audio playback from the Speakers (PC Sound card) to HDMI.

If you want the PC speakers on, with an HDMI cable plugged in you will have to manually change the playback device from the HDMI to the "Speakers". This is done in the Control Panel/Hardware and Sound and finally the Sound Panel, Playback section. However, if you reboot, with the HDMI cable plugged in you will have to manually change the playback device again.

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