Computer Support Forum

Buffalo External Hard drive problem-Help please!

Question: Buffalo External Hard drive problem-Help please!

Hi all,

New to this site, so hope this is in the right place and hope you can help!

I have just purchased a 500G Buffalo external hard drive, HD-PC500U2/BK-EU. Plug it in and it is recognised by my P.C (running XP) but I cannot go any further and cannot run the DriveNavi.exe file which is on the external HD. All I get are the following error messages

The application failed to inialize properly (0xc0000006). Click OK to terminate the application.

and

F:\DriveNavi.exe
Only part of a ReadProcessMemory or WriteProcessMemory request was completed

and

F:\DriveNavi.exe is not a valid Win32 application

I have trawled the net to try to find a solution and Buffalo support are no use at all...and extremely frustrated and would appreciate any help, please

AP3

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Preferred Solution: Buffalo External Hard drive problem-Help please!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Buffalo External Hard drive problem-Help please!

That sounds like an autorun request for the bundled DriveNavi.exe program. And "trawled the net"? . I think you've gotta format the HDD. That might just do the trick.

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Hi, does anyone know of "Buffalo"s reliability? It seems my current external drive is about to give up. Its a Western Digital 'My Book' 320gb and its making odd "clicking noises".Yesterday it disappeared from 'my computer' and i eventually got it working after pulling out all the plugs and re-booting pc. The "Buffalo DriveStation" 500gb looks a good buy from Play.com for 50. Any thoughts please - Tony

Answer:Buffalo External Hard Drive

To save me typing twice click here

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Hi can someone help please? I have a buffalo external hard drive that is recognised in system and say's drivers are working. But I can not access any files from it either through the computer or software. anyone got any ideas as to why. It was working fine up until yesterday.
 

Answer:Buffalo External Hard Drive

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Hi Everyone,

I am using a Buffalo LinkStation (LS-QVL), it is configured for RAID 10 and has 4 Terabytes of capacity. I am not using anywhere near the full capacity (instead I am only using about 6%!). It has occurred to me that I should make an off-site backup of the content on the LinkStation. Toward this end I would like to backup the contents of the LinkStation to an external USB hard drive.

Can anybody tell me if it is possible to backup files from this NAS to an external hard drive? If it is possible any advice on how to set this up will be greatly appreciated.

Kind Regards,

Davo
 

Answer:Backing up Buffalo NAS to an external hard drive

Unless your NAS has a provision to mount the external hard drive via USB and supports file transfers between the volumes, you're going to have to do this over the network with the external hard drive connected to a PC that is connected to the NAS.
 

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Hi,I usually have my buffalo external hdd connected to my dell studio 15. I tried shutting down once but accidentally put it into hibernation. So after it hibernated I switched it back on, the hdd would spin up a couple of times, but as it got to the desktop it would spin down. I try to access the hdd and I can see the folders etc, when I try entering a folder such as "music" for example, the hdd would spin up, but then a message would say the folder music is unavailable. So I refresh the window, and the music folder disappears! just like that, now after the spin up, i can access the rest of the folders, but the "music" is just gone forever. Does anyone know what's going on or how I can get that folder back. It was actually the "documents" folder in my case, but music was an example.Thanks

Answer:Buffalo external hard drive and Vista Hibernation

hi again, Problem has been fixed and the files are still there! Basically used vista scan disk to fix errors option and it recovered my files. Phew....thought I'd lost it all.

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Can anyone tell me if the above Exteral HDD will be compatable with windows 8. It works fine with Windows 7 Premium. Thanks.

Moonshine.

Answer:Buffalo MiniStation Lite 320 Gb Portable USB 2.0 External Hard Drive..

Unlikely anyone has your specific drive. But in general, i've never seen a USB device that didn't work in Windows 8 that worked in Windows 7.

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My Buffalo external drive shows empty on window 7 pro, no previous signs of malfunction just a little slow before this incident.
when i trying to right click and check properties, after a while windows shows a message saying " data error (Cyclic redundancy check)"
It contains all my family photos for the last years, please if anyone can help me with this issue I will appreciate
thanks

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I have subject device running from Win7 64 bit.
It's decided to show capacity as 49.5Gb instead of 1Tb.
Any ideas welcomed.
Rick

Answer:Buffalo Ministation 1TB USB 2.0 Slimline Portable External Hard Drive

On the search window type Disk manage. From the options, open "Create and format hard disk partitions"
Expand the Status column so it can be readable.
Take a snapshot of the screen and upload the image.

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Good day everyone.

I have 500gb Buffalo HD and the problem is that when I plug it in my laptop it makes a clicking noise then after a while the noise stop. And also it does not appear in Computer,it was only appearing in the control panel. I tried disk management and other software to retrieve and solve this but it doesnt work. Can I still recover my file without going to retrieval company? can I still save my hard disk and use it again? thanks
 

Answer:Buffalo external hard disk problem

Doesn't sound like it. Sounds like you are hosed. Suppose you could try the freezer trick, although I've never seen it work.
 

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I have a buffalo 500gb external HD which I use mainly as a back up for photos/docs/vids etc., I have been deleting alot of uneccessary things on it and it now contains only 47gb of material, however when I click on the properties it is still showing 270gb free of 465gb, this means that there is still 195gb of material when in fact there is only 47gb of material on it in total - how can this be?? I have unplugged the buffalo drive, left it a while and replugged it in but its still showing (in the properties of the drive) that it has 270gb free of 465gb, very odd, thanks LAPTOPDUNCE

Answer:buffalo external hard drive showing wrong amount in properties???

Show hidden and system files click here
If there is a Recycle Bin Folder on the drive, go into it and Empty or manually delete contents.

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Hi! So i bought a buffalo DVSM-PN58U2V DVD MULTI DRIVE. The package says that it installs automatically when connected into the computer, but when i plug it in, instead my computer recognises it as Optiarc DVD RW AD-7560S USB DEVICE, tries to install its drivers, and fails. I have a 32bit vista home premium.

Answer:Problem with Buffalo DVSM-PN58U2V external dvd-drive

Leave it connected and reboot. What happens?

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Hi....

I have a Buffalo 120 GB external Hard Disk that i connect to my HP Compaq Pressario M2000. It has been with me since 2 yrs. It was always fine, except for not being recognised a few months ago....it came back all by itself. So i was fine. I have a lot of data in it which is very important. So please give me any option other than formatting it.

When i rightclick on my My Computer and go to Manage > Disk Management and it shows me my Drive as F: 111.78 GB Healthy (Active).
But it does not display the name that i have given it (Rockin Ram) and when i try opening it, it says " F: is not acessible " The file drive is corrupted and unreadable ".

I have an internet connection with unlimited download, so please let me know if i need to download some software or install anything to repair it. I will do it, but please help me with this issue.
I believe you coz my previous problem was solved by you people !
 

Answer:My Buffalo 120 GB External Hard Disk recognised, but not responding!

The drive could have failed. Try to plug it into another pc if you have another one.
 

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Hi,I have an external USB Buffalo hard disk attached to my Lenovo E73 W7 Pro PC.If i boot with it connected then the PC won't boot through to Windows until i disconnect the Buffalo.I have been into the Bios and set the boot order to not only styart with the HD but also ignore USB and CD ROM.Interestingly before i changed the Bios it would stop the boot and when i disconnected the Buffalo i would get the option to go the bios; now that i have changed the bios although it still doesn't boot through to Windows, when i disconnect the Buffalo the Windows spalsh screen appears immediately. So..My thoughts are that the bios change has been a good thing and now there is a Windows option that needs to be changed to make it boot to Windows ignoring the Buffalo until it has started. Has anyone any advice please? Cheers,Simon  

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I have just got a Buffalo 500gb external hard drive, it has installed perfectly on my windows XP laptop, however when I try and install it on my other laptop with Windows vista, it starts that "device driver install" icon in the system tray but when I click on "my computer" from the start menu I cant find the drive!! - the funny thing is that it DOES appear when I go into the "start" menu and then "control panel" and "system" and then in the "device manager" I can find the Buffalo USB drive called "HD-PVU2" BUT it wont show in the drives on "my computer" and its not possible to transfer data to the drive, any suggestions anyone??? thanks PCDIMWIT

Answer:+++ Buffalo 500gb external USB drive ++

Go to 'My Computer' and select Manage, then click on 'Disk Management' - right click the drive then choose Format. It should then show ok.

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Hi,

I've got a 1TB Buffalo USB external drive. It worked great until about 2 days ago. It was pre-formatted to FAT32, needing to put a 10 gig file on it, I reformatted it to NTFS. No problem.

Except my Xbox, my laptop, and my PS3 didn't recognise it anymore. Only the desktop did. I checked online, it wasn't a problem, cause PS3 and Xbox only read FAT 32 hard drives... so i knew i just needed to format back, and it would all be fine.

So I tried to format it back, but FAT32 was not an option. only exFAT. After reading about for a bit i found out i could format in FAT32 from the CMD dos Prompt.

So I tried that. It stayed at 0% for what seemed like forever, and then the system shut down.

I rebooted and now my drive isn't there. It shows in device manager as "hard drive" with no extra details, but says it's working.

It shows in Drive Manager, but is listed as "Unallocated" and "not initalised"

I know i need to initialise it to get it show again, however anytime i try I get this error:
Data Error (Cyclic redundacy check)

Can someone please help? I dont care if i lose all the data on it, I just want it reformatted and reinitalised so i can start using it again.

Thanks in advance to anyone who helps in any way.
 

Answer:Cant initalise my external 1TB Buffalo drive.

The 1st part of this tutorial describes how to initialize a hard drive.

http://www.microsoft.com/windowsxp/using/setup/tips/advanced/ntfs.mspx
 

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Hi, I am looking for a driver for a Buffalo HD-CE500U2-EU. Any thoughts please?
 

Answer:Solved: External Buffalo Drive

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can anyone help a novice by using simple language how to move music library and photos to an external buffalo drive station, thereafter once the laptop has been restored to factory settings how do I reinstall

Many thanks

JimThe Pilot
 

Answer:transferring from laptop to external drive buffalo drive station

do you know how to 'drag n drop' from one folder to another??
Thats about as simple a way of moving the files as you can get
 

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I have a desktop PC that does not come with any USB 3 ports on its mainboard. Yesterday I bought a PCI-E to USB 3.0 expansion card with two ports.

I installed the card, connected the floppy power cable, and windows 10 installed its driver with no issues. There is no yellow mark in the device manager.

First I connected my USB 3.0, 2.5" Seagate drive and windows properly recognized it and set its speed at USB 3.0. I copied a lot of files at a constant max speed of about 95 MB/s. So far everything is good.

Then I tried my 3.5" Buffalo USB 3.0 drive. No matter what I did, it simply would not connect at USB 3 speed, only USB 2. I tried both ports. The drive's external power adapter is connected.

Windows does know that it's a USB 3 device, since it shows the message "This device can perform faster if connected to USB 3.0".

The drive does come with a cable with blue USB 3 connectors.

Anyone ever experienced such an issue before?

Answer:External 3.5" Buffalo USB 3.0 drive only connects at USB 2.0 mode

In general, the first thing to try with any USB device that doesn't behave correctly (or at all) is to open Device Manager, find the device and uninstall it. If you don't currently have the device connected you may need to select 'show hidden devices' in Device Manager's 'View' menu.

If an inappropriate driver had been loaded the first time it was connected it will continue to be used on all subsequent times. Uninstalling it will make windows 'forget' and choose the driver from scratch.

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Question: Buffalo Hard Drive

I recently bought a 250gb Buffalo external hard drivebut my computer will not recognise it. I installed it as instructed but it doesn't show up in my computer. I use XP. My old computer recognises it and everything works ok (also XP) Any ideas? Thanks in anticipation

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I have just bought an Buffalo external mini station 500 gb hard drive with the intention of installing Ubantu on to it.Any way, to cut a long story short I have made a mess off it, I need to merge the three seperate partitions which I have created into one, then format the whole disc.
In other words a factory reset.

Thank you for any help
Northerner

Answer:Problems with Buffalo hard drive

No problem, just delete all the partitions and make one large new one. If you are not sure how to do that, just ask.

Regards....Mike Connor

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Hi can someone help please? I have a buffalo external hard drive that is recognised in system and say's drivers are working. but every time i go to access it windows freezes up,

i unplug it and windows returns to normal,

anyone have any ideas?
 

Answer:Buffalo Externad Hard Drive

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Hi,

I have a Buffalo ministation HD-PF500U2 500gb portable hard drive, and an ASUS laptop running Vista.

The problem is this: Whenever I plug my hard drive in, its light begins green, but turns yellow, and the computer makes absolutely no indication that it has recognised it. I went to device manager and saw a USB Mass Storage Device apparently recognised, but nothing in My Computer, and no way to access it. So I chose to 'uninstall' this Mass Storage Device on Device Manager (since Device Manager told me it was still plugged in, even when it wasn't) and then plugged my hard drive back in. I got the 'installing device driver software' message, and was told it was all fine, but the light went yellow again, and still no way to access the files.

I've tried microsofts MATS program for devices, and that tells me that some hardware changes have not been recognised, but that it has fixed the problem. It tells me this every time I run it.

Any advice?

Thanks all,

Bob
 

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Hi I am running Vista Home Premium and I have got a Buffalo Ext,H/Drive.They have a support site but I sent them a strong complaint and they no longer talk to me.There is a download on the site for making the drive compatible with Vista.Has anyone any knowledge about the proceedure for the order of download? When to plug in the drive and what to actualy load etc It is running but its pure basics.I want formatting,convert to NTFS etc,and to load the free backup program.Regards,Sam Gee.

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Hello,
I am trying to move all my files from my computer to my new external hard drive, but whenever I try and move a file over 4 GB in size i get this error message...
"The file is too large for the destination file system"... anyone know how I can get around this so I can move those files over?
 

Answer:Problem transfering large file from hard drive to external hard drive

Get ahold of some software that will break up the file into chunks.
 

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hi
ive recently bought a cx500u2 buffalo external hard drive but when i connect it to my pc running vista it goes non responding when i go into my computer or into disk management. i tried it on my laptop running xp and it works fine im at the end of my tether with this plz help
 

Answer:vista wont show my buffalo ext hard drive

http://www.buffalotech.com/knowledgebase/users/kb.php?id=10064&category_id=7&sid2=

Just in case it is a discontinued product, follow the link in this thread
http://www.buffalotech.com/knowledgebase/users/kb.php?id=10153&category_id=7&sid2=
to find a driver, if needed.
 

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Hi Techguys

I get the BSOD with the Bad_Pool_Header error message when I connect a newly purchased external Buffalo 750GB Hard Drive to my PC. I have a HP Pavilion t3560.uk 3.4Mhz Pentium D Dual Core with 2048Mb RAM running Windows XP Home Edition SP3. The Drive worked fine until a couple of weeks in and still works fine in Windows Professional on the same machine and with a backup machine running Windows XP Home with SP3. The drive is a Buffalo 750GB USB 2.0 Drivestation. I have no problem running other Buffalo drives on the PC. The BSOD happens no matter whether the USB is attached at startup or plugged in after.
I have a copy of the BSOD details if that would help. I have about 200GB of multi media files on the drive and I need to solve this problem and get access to it again.
Any help would be really appreciated
 

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I have heard that enterprise hard drives are more reliable than the standard hard drives in retail or consumer computers. I want to get an external hard drive for extra storage and backup purposes. My desktop and notebooks are the typical computers that are sold to retail customers. Will there be any problems having it access and drive an enterprise hard drive in an external hard drive case? I am thinking to get a fairly large size around 1T so I figure it would have its own power supply and not be powered by the USB drive. Data access will probably be via USB and/or eSata.
 

Answer:enterprise hard drive as an extra external drive-any problem with this idea

I believe Enterprise drives are more performance based then reliability based. The mechanics are still the same. Usually an enterprise application requires a fast drive, something like a 16MB cache and 15k RPMs is the norm, even if the drive is only 150GB, put those in RAID and you have a very fast access source for a large network.

There of course are slower, and larger backup drives, and tape backups as well... but again I can't imagine that they are any more reliable, if the two drives are comarable in other regards. SATA is Still SATA, though Fibre and SAS might be more reliable than SATA or PATA.
 

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I have read the related thread from earlier this month (370606 - External USB Hard Drive Not Recognized) and wonder if anyone can help with my issue.

I am also curious what everyone thinks of the end of that thread regarding a better cable - Maxtor tech. support did not confirm that story for me? Is that in fact a better cable than what Maxtor ships with their drives?

I have a 1 month old Dell, 4 month old external hard drive, and 8 month old flash memory. All work separately. However, when I have the external hard drive plugged in and working, and then plug in the flash memory it will not be recognized. If I have the flash memory plugged in and working, and then plug in the external hard drive it will not be recognized. The only difference is that in the first case the external hard drive will continue to be readable by XP, while in the second case XP doesn't lose touch with the flash memory but it will show it (incorrectly) as empty.

Both externals and all ports are USB 2.0.

The flash drive is assigned to E. The external had been assigned to E as well, but I have now changed it to P. I am on a network so F through O are taken.

The PC is a standard university issue (Pentium 4, quite a bit of memory and capabilities, but nothing excessive).

The external drive is a Maxtor Personal Series 3100 80Gb USB 1.1/2.0.

The flash memory is a 64 Mb. Dell Memory Key.
 

Answer:External Hard Drive and Flash Drive Recognition Problem

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i'm using windows 7, my external hard drive shows up in my devices and printers section but it won't show up as a drive, so i can't view any files in that external hard drive. if i put a memory card in, it shows up as a drive and a flag shows up for when i want to unplug that drive and it asks if i want to remove my external hard drive too.

normally when i turn on the external hard drive it autoplays but it doesn't do that anymore.

i don't understand why it shows up in my devices and printers but not as a drive when i open windows explorer.

i've looked into the external hard drives properties and it all says that the device is working properly.

Answer:problem with external hard drive not showing as a drive in windows 7

Go into Control Panel (classic view) ---> Administrative Tools ---> Computer Management ---> Disk Management.

In bottom-right pane, if you see a horizontal band representing a drive with no drive-letter assigned to it, that's the cause of your problem. You need to give it a drive-letter:

Right-click that horizontal band and choose "Change drive letter and paths".

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Just bought a Buffalo drive station (external hard drive)and am unable to partition it using Partition Magic. It was as usual formatted to FAT32 but I used the inbuilt software that came with the drive to format to NTFS, but prior to that there was software that gave Turboboost(?) that I installed. When looking at the disc information it displayed for the Buffalo drive as being "Type 07" as opposed to NTFS and I am unable to create a another partition on it.Any thoughts? As yet I have not contacted Buffalo about it.

Answer:Buffalo Drive station problem - partitioning

Problem now solved. Just formatted it in NTFS from within Windows.

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Hi there,

I won't get too deeply into the harrowing saga of how two external hard drives of mine died within days of each other. Rather, I'll just say that I would like to do a virus scan on several external hard drives (including/especially the one I just got to replace the others). In other words, I want to find out if there was a virus or something in the material that I'm putting on the hard drives that makes them die. Could this be possible? If so, how can I conduct a virus scan specifically on the external drives?

Thanks!
Sonya

Answer:Scanning an external hard drive for viruses? External Hard drive DRAMA!

In My Computer . . right click the external drive and select Scan with { name of AV }

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Hello all, and thanks for any help that you may have for me - this is my first post.

I have a Maxter External Hard Drive that has worked fine for me. However now when I plud it into my USB port the drive shows up in My Computer as Local Disk (G but then, when I click it to open it up it waits for a long time and then gives me an error message saying G:\ is not accessible. Error performing inpage operation.
This drive has all my pictures on it from various trips around the world and I don't have back ups (yes yes I KNOW I'm an idiot).

Help would be GREATLY appreciated.
 

Answer:External Hard Drive Problem

Make sure you have latest drivers for your drive.
What is the model of the drive?
 

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Hey guys,I'm hoping someone might be able to help me out here.I have an iomega 500gb hard-drive that won't open when I try to click on it. The laptop I'm using is an Acer travelmate with Windows xp.When I open my computer, the name of the hard-drive has changed but the letter is the same. When I right click on the hard drive it takes an age for the options to come up. Then I click on properties, to do an error check, but it doesn't seem to do it.It says the hard-drive is completely full (using the coloured circle diagram), which I know it's not.It lists used space as 0 bytesFree space 0 bytes.Anyone have an idea what it could be? Also, the C and D drives are almost full on the laptop, would that have something to do with it?I appreciate any help I can get as I'd really like to retrieve all the data on it.Thank you kindly.

Answer:External Hard-drive problem.

I forgot to mention that when I try access the hard drive through my computer, it asks me (after a long wait) if I want to format it. Obviously I click no.

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I am running Windows Vista Service pack 1- 64 bit For some reson my external hard drive now shows up as 'Local Drive F'. The name of the USB device is WDC WD64 00AAACS-00G8B0. I no longer can access the files on it. This was the drive I put my backups on. When I click on the "SAFELY REMOVE HARDWARE' icon in the task bar...The message says " windows Cannot stop your device because a program is still using it. Close programs etc..." Before the disaster......... I installed some software I had for my monitor Viewsonic vx900 (when I had Windows XP) onto the new Vista.It was not working properly with Vista so I uninstalled it.Some of the dll files I could not delete...maybe this is the problem.I tried the System Restore... but to no avail.Is there a way to recover my files from my external drive?

Answer:External Hard Drive Problem

If you indeed had any program files on it in the past, i would suggest deleting all of those files, if not...and you need the files..continue on.

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My fiancee has an external hard drive from Fabrik, a SimpleDrive. Its a TB in size. He's using it on his Windows XP. However, yesterday it stopped working. Sortve. It works in that the light comes on when its plugged in and powered up, and it shows up in the device manager, but he cannot access it in My Computer.

I took it to see if I could get it to work on my computer. The same issue happens. It installed fine. Light comes on. Its in the Device Manager where it says its recognized and running properly, and also shows up in Devices and Printers, but it doesnt show up in My Computer.

Uninstalling and reinstalling from the Device Manager doesnt do anything.


After much googling, I found my way to the Disk Management. The disk is there in the bottom half, but its labeled as Disk 1 - unknown - not initialized.

Right clicking and clicking on Initialize Disk brings up a window with the options of a Master Boot Record or GUID Partition Table. Neither do anything. When I hit okay, all I get is "Incorrect Function".


The only info that google searchs tell me is to right click and change Drive Letter and Path. I cant do that.


I cannot find anything else via google, so I came here in hopes that someone could help. He has a LOT of important info on this drive so I cant just reformat it.

And yes, I contacted the company, but it may take until Tuesday before I hear anything from them.


Any suggestions, or should we just wait till the company gets back to us?

Answer:External Hard Drive Problem

It looks like the MFT (Master File Table) on your disk was damaged. The Test Disk program may be able to fix it from the mirror. Read the first link to get an understanding and then look at the second link for the program.

http://www.cgsecurity.org/wiki/Advan...and_MFT_Repair

http://www.cgsecurity.org/wiki/TestDisk

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I have a problem that has been bugging me for some time. I work on 4 different computers and need things like music, documents pictures etc stored on an external hard drive. My problem is that each computer defaults to looking at the internal C: for these types of files. How do I change the settings so Vista will default to an external hard drive for only my "profile" documents etc? Basically I want to run my operating system and programs on the internal hard drive and all other file like Documents, Pictures, OneNote Notebooks, ITunes music, etc. on the external hard drive. Please Help!

Answer:External Hard Drive Problem

go into your "Your Name" folder where "Your Name" is your username. Then, right click on the folder you would like to change the location of and click properties. In properties click the location tab and then set wherever you want on your external HDD to be the locaiton. Hope this helps :).

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I bought my SimpelTech External HardDrive 320GB like 3 years ago and it seemed to work perfectly until today. I turned the switch on, went into 'My Computer' and saw that instead of saying 'Simple Drive', it says 'Local Disk (E'. When I click into it, it says 'the file or directory is corrupted and unreadable'. Help!
 

Answer:External Hard Drive problem!

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Hi

Havin a problem with a ext HD, 6 months old 250GB USB 2

It appeares in Windows explorer as
Local Disk M

"The disk in drive M is not formatted.
Do you want to format it now?"

24Hrs ago it was called "Data (M: )" and was 190 GB full.

The problem first appeared whilst plugged into a laptop, there was no obvious reason.
os XP

Ive allready tried to plug it in several ports on several computers, all result with the same format option.
When I remove it from the USB ext case and wire it with the ide cables and change the BIOS boot up to auto. The reboot takes a while to go through the BIOS start up but it doesnt find the HD.
Then I put it back into the USB case tried the seagate SeaTools online ext HD test it says its OK but empty.

So now Im scratching my head.

Is there anything else I can try or at lest how do I get the data back? Is there a way to retrieve data after a format??

Id really appreciate any help, as this could be a real nightmare.
 

Answer:EXternal Hard Drive Problem

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So my brothers external hard drive isnt working... please help
in our windows xp pc it doesnt show up in my computer. shows up in disk managment but if you right click all the options are unclickable. plus I wasnt able to asign a letter to it. it says it is empty now too. so he lost everything. well no biggie we just want to be able to use it again! I plugged it into my mac and it showed up and I dragged something in and it seemed to work fine but now the pc says its empty. anyway I really have no idea what to do. been searching the forums and all but the disk gives me no options when I right click on it (where it shows up above and down below). so I dont know what to do!
 

Answer:External hard drive problem

When in Disk Management, on the left hand side where you see "Disk 0", "Disk 1", "Disk 2" etc, does it say that the drive is "Offline" ? This can cause all the options to be greyed out.

If the drive is showing as Offline then simply Right click the Disk that shows as offline (In that same box that says offline) and select Online. This should allow the drive to be shown in My Computer like normal.

EDIT: After re-reading it, I noticed you said you assigned it a drive letter and it now shows up but it is empty? The hard drive may be having issue's, check into if it is showing up as Offline or not and post back.
 

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I have an NexStar 3 2.5" external hard drive enclosure and am having
a problem. I have used this enclosure
successfully with a bunch of hard drives, however I am having a
problem with a Western Digital WD1200UE Drive (120 GB). The drive is
spec'ed to draw 940 mA max.
This drive was the primary drive in a laptop that stopped working
due to RAM problems. The drive was split into two partitions.

When I plug the drive into the computer (using two USB ports) the
computer finds the drive(s) okay, with the two partitions showing up
as E and F drives. The problem is that it shows no data on F drive
(which I know there is) and on E drive it only shows a few levels of
folders and files (the number of levels seems to vary each time I plug
the drive in). When I try to copy a file from the drive I get a
message that windows can't find the specified file.

What is going on and how can I fix it ?
 

Answer:External USB hard drive problem

The drive is spec'ed to draw 940 mA max.Click to expand...

Big draw for a 2.5" drive. As you are well aware usb ports (which work on 5v) can only provide 0.5a max each. In this case, connecting the WD drive using the additional usb power cable would be mandatory ie power cable first, then usb.

Questions:
1. Presumably, this WD drive has never been used in an external enclosure before.
2. Have you tested this arrangement using another usb port.
3. Are you plugging the external drive into a laptop or desktop usb port (laptop usb port may sometimes fall short of 0.5a)
4. Odd one now have you tried a different data cable ie the one that has a usb connector on one end and a mini usb on the other.
5. Have you tried plugging this into a powered usb hub.

I would take great care with this unit as it could conceivably damage your usb ports. As you are probably aware most 2.5" drives draw 0.5a.

Good Luck

PS: as an alternative route given the large amperage of this drive, I would be tempted to put this drive into a 3.5" external enclosure with a 3.5" to 2.5" adapter / converter (since most 3.5" external enclosures have their own external PS). I have never had need to resort to this method but have read many posts of people doing such to resolve detection issues with no ill effects.
 

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I'm having a problem with a Western Digital external harddrive model #wd25001032. It uses its own power supply and is connected by USB.

I've had it for a few years and never had a problem with it. I haven't used it in a long time and I tried to hook it up to a vista prem vista pack 1 machine. The following things occur:

1. At first the computer doesnt detect it. The harddrive light comes on but no action on the computer.

2. I'll try and go into my computer and see if it shows the icon. It has a good hunk of data on it. The icon does not come up no matter what I do. Then out of nowhere my "my computer" folder will stop responding.

3. I've tried to increase and decrease the priority and nothing. Although as soon as I unplug the usb from the computer. The windows starts responding instantly.

4. I've did some basic computer checking like disabling the firewall, repairing the registry, and trying different usb ports out of desperation. I went into computer management and then storage but when the device is plugged up It goes to not responding.

Before I give up and take the data as a loss. Can anyone think of a way to resolve this?
 

Answer:External hard drive problem

Hmm... hard to say just what the problem is based on those symptoms... Here's a collection of links that may help shed light on the issue. Post again after following some / have any more results / have a question.

In particular when you troubleshooting: Windows not recognizing your USB drive be sure to note if a USB Mass Storage and/or a disk driver is appearing in Device Manager, per instructions you'll find in the post

See USB Device Problems? Check for Windows Updates
See How to Check Hardware / Connection Issues with your USB Device
See How to Reinstall Your USB Controllers and Motherboard Chipset Drivers
See Troubleshoot: Windows Won't Recognize Your USB Hard Drive
See How to Fix a Drive Letter that Doesn't Appear
See How to use the DriveCleanupTool
See How to boot from a G-Parted-Live-CD

 

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I've searched around and this problem seems unique, but then again I'm not that experienced with this sort of thing. I have had a 500GB Maxtor One Touch Plus 4 (The black one with the light at the front which is also a button you can press to back-up data) for about four months. Initially it was working fine. I loaded the Maxtor Manager software and almost filled it completely with important files I couldn't fit on my laptop (as it only has a 40GB capacity). About 2 months after having it, sometimes the windows I had open from the drive would suddenly close and either the drive would suddenly disappear from being recognised by the computer, or if it was still recognised, when I would try to click on it it would say "Disc has not been formatted. Format now?". Usually I could fix this simply by unplugging the external hard drive and plugging it in again, and the drive would work fine again. However about a week ago, this same thing happened again, but no matter how many times I unplugged and replugged it, whenever I tried to access the drive it would ask me if I wanted to format it. Obviously I can't reformat it because that would mean losing all my data, but I've tried everything short of calling up a seagate support number or a local independent IT person. I've tried other USB ports, other USB cables, other computers, updated drivers, uninstalled and reinstalled drivers, and turned the drive upside down but I still can't access the... Read more

Answer:Another External Hard Drive Problem

Bump! This is really important, my life is over if I can't get my files back!
 

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Formatted an external HDD and now computer keeps recognising it as Floppy Drive 'A' drive. Tried all things like uninstalling, then reinstalling with then states found new hardware installing driver, (floppy drive again).tried in CMOS cannot change drive letter. Any suggestions will be great fully received . The external is a MAXTOR Basics now owned by seagate tried their checking tool but cannot find HDD if installed as 'A' drive or before PC installs floppy driver.

Answer:External Hard Drive Problem

Boot to the BIOS and then Disable Floppy Drive Search.

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alright, im having some more troubles, and last time, the people on this forum were very helpful. ok so here goes.
i have an external hard drive enclosure, and it has a 3.5 HDD in it, 40GB. it is connected via firewire, with its own power switch. there never used to be a problem with turning it on and using it, but now, if i power on my external drive with windows running, i get a pretty BSOD and it memory dumps and restarts. then when it restarts, the drive shows in the explorer just fine. so having the drive on when i power on is fine, the problem is powering it on with windows running. also, when windows boots back up i just get an OK box with "Windows has recovered from a serious error."
any knowledge or help would be greatly appreciated.
thanx!
-Kevin

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Hello All,

I have a western digital external hard drive (passport) 120GB, recently i format it and by accident i deleted the folder/files that comes originally with it.
After that it was working properly for a couple of weeks and then suddenly i can't see it anymore!
when i put the USB connection to the laptop or desktop it shows new hardware detected and i can safely remove after. If i go to device manager--->disk drives i can se "WD" but without other specification (usually it is "WD 160BEV External USB drive" for example.
I tried to populate the volume with no successed what i can do?
What i should do?
Please anyone can help?let me know as soon as possible.

AND thx for all the help in advance.

N.B: for any other info required let me know

Answer:WD external Hard drive problem

my dad had a 160gb hdd go like this too. we just took it out of the external enclosure and put it in my computer and got necessary files off and we use it as a internal hdd now.

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Hello,

My Toshiba laptop got really slow and I was suggested to replace the hard drive since adding RAM seemed to make no difference. It did solve the problem and I bought an external hard drive enclosure for the old hard drive to use it for extra storage space. It worked fine for about two weeks (considering the fact I dropped it on the first day...). However yesterday, when I tried to access a folder on that old hard drive, it wouldn't open it and it froze the "my computer" window. I think I eventually just pulled the usb cable out (without ejecting) to replug the HD, hopeing to fix the problem. Unfortunatelly, that was the end of it.

When I plugged it back, the HD lost its "name" and I couldnt access it. I kept unplugging and replugging and sometimes it would tell me to reformat the disk. Eventually I gave up and quick formatted it. Now it works flawless - i can access it without a problem and it is always recognized.

But now I need my information back... I tried some free software but it tells the disk is empty, which is impossible.

So here is the question: Is it possible to get my files back??? I haven't written anything to the HD so all data should be intact. Otherwise... my entire movie collection will vanish forever.

Thank you in advance!
 

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Hey Guys, I just got a Hardrive, and an external enclosure.

I put it together just fine. but the problem ocured when I pluged it in to my computer (Win XP) It said that it was installed, however it does not show up under "my computer".

help please. I can not seem to find where it is...

the external Enclosure is a Rosewill RX353-S



thanks in advance.

Answer:External Hard drive Problem...

try restarting your computer first, then go to device manager and see if you notice any issues.

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I bought an external HDD of 1 TB few months ago, it worked just fine until two weeks ago, now my lap top asks me to format it again or sometimes when I try again to connect it with the lap top it shows me that drive E is empty and I moved in it all may 200 movies!, don't want to lose them. HELP PLease!!

Answer:External hard drive problem

Originally Posted by matahari


I bought an external HDD of 1 TB few months ago, it worked just fine until two weeks ago, now my lap top asks me to format it again or sometimes when I try again to connect it with the lap top it shows me that drive E is empty and I moved in it all may 200 movies!, don't want to lose them. HELP PLease!!



Ack, I had the same problem with a 1TB WD External less than a month ago, turned out to be a faulty HD , unlike you however and my heart goes out to you, I had everything backed up on another external, and also my internal drives.

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I have been having an odd problem with external usb hard drives. Since upgrading to a new computer, my external usb hard drive no longer works properly. My new system is a pentium 4d 950 running on an asus p5nd2-sli. 1Gy ddr2 ram. running windows xp sp2. This issue is that I have a 160 Gb ultra ide hard drive that I put in a usb 2 external enclosure. But, everytime I try to transfer files over, it eventually slows to a crawl and ties the whole systme down. IT never finishes transfering. The whole desktop becomes unresponsive but if I turn off the external drive, the desktop immediately snaps back to life. I have exchanged the external enclusre and tried this with my original seagate 160Gb drive and a new maxtor 200Gb that I just bought, thiking it was the drive that was defective. Proper usb drivers for the motherboard are installed on the system already. Any idea how I can fix this?

Thanks for you help!
 

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Got a used USB external hard drive from a friend. In my haste to remove his info from the drive I must have
wiped out info needed to recognize the drive. My OS (XP) says it is an unrecognized device.
What can I do? I did not get the software CD from the friend.
 

Answer:external hard drive problem

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Hi!!

I have been using an 80 GB USB 2.0 External Hard Drive to keep backup of my data, which has recently started giving me a problem. I have just bought a new PC (running on Win XP - SP2) and i tried to connect the external drive to the comp and it gave me an error stating that there was a problem with the device...When I went into the device manager of my PC it showed an unknown device in the USB section. However, on trying the external hard drive on my laptop I could connect without any problem..

Could someone please help me with my problem....thanx
 

Answer:Problem with my USB 2.0 External Hard Drive

You might be getting an unsigned driver error, and sometime windows decides not to tell you and just declines them for you.
Go into the device manager and uninstall the drivers for the device, now reboot and try plugging it in again.
If that dosent work, maybe you have a faulty internal USB hub.
 

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I have a WD Passport 80 GB USB 2.0 external hard drive. I purchased it a few months ago and was using it with Windows XP without any problems. Recently I switched to Windows Vista, and that's when I started having trouble with it - many times when I try and transfer a file (regardless of the file size...I've tried everything from a single mp3 to a 2 gb video file), the transfer will just stop after a few seconds, and not do anything. It won't progress, though Windows Explorer hasn't stopped responding or anything like that. When I try to cancel, it also just sits there saying "Canceling", but never actually goes away. This only happens sometimes, other times the file transfer goes through without any problems.

So I tried formatting it (in NTFS using Windows' Format utility), but the same problem still happens. I re-connected it to my old Windows XP computer, and now when I try to transfer files onto it, it transfers part of the file (or the first few in a group of files), then provides a message saying the transfer had failed, and specifies "Could not find the sector requested".

Anyone have any idea what's gone wrong? Is the external drive damaged beyond repair? Or is there some problem with the connecting cable that's causing file transfers to occasionally fail?
 

Answer:External hard drive problem

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Hello
My external hard drive shows up in My Computer, but when I try to access the drive it appears to be empty, it works fine on my wifes pc.
Any suggestions?
Thank you
Richard

Answer:External hard drive problem

How is it reported in Disk Management? (Contol Panel, Administrative tools, Computer Management)

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hello,,,

my Ext. HD is not working,,, until now, it said that it's not recognized... but the disk is running...... finish for checking cables but it's still not working...updated the driver, still not working i always keep it in the safe place,....
i give you the screenshot...

anyone know about this problem???

Answer:External hard drive problem

How many USB devices do you have installed? Most USB external drives use a 2 USB connection setup and an external power source as well so as not to put too much strain on the power available for USB devices. If there is another PC you could test it on that would let you know if the problem is the drive. I'm thinking you are having a USB port issue though.

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I have a 1TB external hard drive that shows that it is empty. I am using Windows 7. When I go to "Computer" it shows me the G: drive and shows that there are 50GB of data on it. When I click on the G: drive I get the message " This folder is empty". I unplugged it and plugged into a friends' computer and clicked on the G: drive and all the pics and music popped up with no problem. When I put it back on my computer I had the same problem. I am not very computer knowledgeable, any help would be greatly appreciated.

Answer:External Hard Drive Problem

Good evening wnyb and welcome to CH This sounds like it is a permission / security issue. When the ext drive is plugged in and what ever the driver letter (G:) maybe like you said Try this:    Right click on the drive.    Select "Properties".    Go to the "Security" tab.    Check that "Users" (or your user account) has "List folder contents" selected. Or try this Another possibility is that they have been marked as "Hidden".Try this:    Open the "Start Menu"    Type "folder" in the search box.    Choose "Show hidden files and folders" from the list (if it appears).    Check that "Show hidden files, folders and drives" is selected.    You could also turn off "Hide protected operating system files (Recommended)".Hope this helps. Please let let us know how you make out. Mike 

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Hello All,

I have a western digital external hard drive (passport) 120GB, recently i format it and by accident i deleted the folder/files that comes originally with it.
After that it was working properly for a couple of weeks and then suddenly i can't see it anymore!
when i put the USB connection to the laptop or desktop it shows new hardware detected and i can safely remove after. If i go to device manager--->disk drives i can se "WD" but without other specification (usually it is "WD 160BEV External USB drive" for example.
I tried to populate the volume with no successed what i can do?
What i should do?
Please anyone can help?let me know as soon as possible.

AND thx for all the help in advance.

N.B: for any other info required let me know
 

Answer:WD external Hard drive problem

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Hi I recently bought a Seagate 300 GB external hard drive and I accidentally plugged in the wrong power cord for it.  I plugged in a 4 volt when it was supposed to be a 3.5 volt.  Anyway the hard drive doesnt turn on anymore.  The company said they cannot recover the info on it, so I can either get a new one without all of my work (that I didnt back up cuz im a noob), or I can attempt to get it repaired which will void my warrenty.  The thing is I really need this information that is on this because it has most of my school wokr on it.  Can anyone tell me the possible problems that could be wrong with it and what I could do to repair it?  Or if anyone knows where the schematics of this model is that would help too.Thanks everyone,Dan

Answer:External Hard Drive Problem

Have you tried hooking it up as a slave to see if it spins up and you can retrieve the data ? ?patio.  

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Hoping some one could shed some light on this (iomega couldn't).
I have an 120gb iomega external harddrive, I had some problems after installing SP2 on my computer so i decieded to take it back to factory settings so I disconnected my external hard drive and proceeded with the formatting.

When that was completed I plugged in the external hard drive - usually a little balloon would pop up and a poping sound saying new hardware found blah blah (XP). I'm getting the popping sound but not the balloons saying it's detected. When I go into safely remove hardware it is listed in there.

I can see the drive in disc management but there is no drive letter and it won't let me assign one (the options to do that when right mouse click over drive is not there only "help" is).

The actual external drive itself is humming along when i turn it on and starts up and sounds normal.

I took it and tried on another 2 computers and the same thing was happening. I don't understand how this would have happened as i did everything safely and being plug and play it should just work!!???

I had a few important pictures on the hard drive and all i really care about now is getting them off, to have the hard drive working again would be an added bonus.

Tried with firewire and usb
Model number DHD120-C

I'm pretty much a novice so any help would be fantastic - the drive is now out of warrenty.

Tiff
 

Answer:External hard drive problem

Well if it won't work on any PC I would say its dead.
On your PC the only thing I could suggest is making sure you have SP1.
 

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Hey guys!

Here is my promblem, I have had my 120gb external hard drive for quite some time now (maybe 6 months), it's an IDE to USB case in which you can put laptop HDDs, and mine is a 120gb toshiba in a Vaio case.

It has always been working fine, but yesterday I brought it to a friends place and when I plugged it in the power LED lit up, but the HDD did not start to spin, and the computer obviously did not recognise it. The case is not the problem as I was able to load different HDDs from it.

Can anybody tell me what happened? Did this happen because I unplug my USB components without safely removing them? (I doubt it though...). And transportation is not an issue, I handled it wit care

Any ideas on what to do? Thanks ppl

Answer:External Hard Drive Problem

HDD's should have jumpers to switch between master and slave. Was your external a slave?

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I purchased a Maxtor 3200 Personal Storage 320GB Hard Drive at Christmas 2006. It has functioned perfectly until I went on holiday two weeks ago and accidentally plugged a laptop power suppy cable into the HD as opposed to the HD power cable. The laptop power supply is 19V and the HD power supply is 12V.

Following this, the drive stopped spinning up and the light on the front blinked rapidly.

When I got home, I put the drive into my PC internally and connected it up. However, when I pressed power, the system cut instantly. However, when the drive was unplugged, it worked fine.

Yesterday, I purchased another of the same drives and switched the logic board and the USB-type board that sits between the USB interface and the actual drive onto the original drive. The firmware version stated on the new drive is the same as the original drive.

The drive now powers up and spins up, but when plugged into my laptop in the external casing, via USB, it tried to find new hardware (it is Plug and Play), came up with "A problem occured during installation...may to work properly" and in Troubleshooter says Code 10 error. Device cannot start.

I have tried plugging it externally into my PC and it recognised it as a Maxtor 3200 Personal Storage, then a Mass Storage Device, but hasn't said anything else for a long time, and it appears not to be recognised.

Apologies for the long story, but is there anything you guys can suggest doing to get it to work?

The firmware ... Read more

Answer:External Hard Drive Problem

Long story so I hope I read this correctly.
It just sounds like you fried the hard disk. It has its own logic board as well. The enclosure is really no more than a IDE controller with the ability to communicate over the USB.

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Well where do i start, i have a packard bell 400 Gb external hard drive for USB 2.0, now everything has been working fine, i have USB 2.0 and for a few months its been running perfect, now a few weeks ago it just suddently has stopped working, the drive spins and is perfectly fine yet it slows down windows to a crawl and can crash it, if i turn it off it seems to recover itself. I have norton ghost so i restored a previous image in the hopes that it was software and something screwed up. But no hopes there, and for some reason my digital camera also doesnt work, doesnt seem to find it, only thing that works is my USB modem, i did have problems with bandwidth issues but its seem okay. I even just recently bought a USB 2.0 card thinking maybe the motherboard USB was kinda screwed up, but still there is no luck, it will not function. So im asking for a little guidence, i am lost as to what to do now. Thanks for any help and your cooperation
 

Answer:External Hard Drive Problem

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Hi,

I'm using a Western Digital 320GB External HD, and on Windows XP everything was working OK. Recently I switched back to Vista and I have this problem that probably everyone knows and has a simple solution, but it's really annoying.. Everything I copy onto my Hard Drive is being copied twice the time. First time it goes to 100% like it should be, then it just stops at 100% and I have to wait the exact same time I have already. It's like it's copying my files to some temporary folder and then copying it again to my desired folder. It's really bad because I usually copy files that are 4 or 5 GB large and I have to wait forever. I know, I'm dumb, but please reply, thanks.

**SMRDcompany**

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I am running on Windows XP professional SP2I have a Beyond Micro, USB 2.0, 250 GB external Hard drive.I installed it as anyone would, and I have been using it for about a week so far.Then one day, I disconnected it and shut it off to cool down, because it had become rather hot  then i turned it back on and connected it again, and it wouldnt be detected by my computer.it wouldnt show up in device manager or in disk management.i tried restarting my computer etc. and nothing would happenany ideas people?  :-/

Answer:Problem with external Hard drive

Try it on another computer to see if the problem is the hard drive or the computer. It's probably the former unfortunately.  :-/

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Hi fellow members,

I am in desperate need of advice. It's regarding my External HDD.

I have a Western Digital My Passport 1 TB External Hard Drive.

It was working perfectly till my friend took it from me and he returned with the HDD being dead. Dead in the sense that nothing was being shown in My Computer, Nothing in Disk Management.

One thing that I'd like to mention is that before my friend took the HDD, it accidentally got dropped from my cupboard, but it was working flawlessly afterwards and transfer of data was as always it had been.

I came to the conclusions that my friend's PC had some kind of notorious virus. Hence HDD infected(?)

I resolved to revive the HDD, as I knew it was being detected. The small LED light lit up whenever I plugged it into the PC and the computer would make a USB connection sound too. So it was pretty much alive. Plus DISKPART listed it as Disk 1 but 0KB free 0KB used space.
Next, after many attempts to format the HDD somehow, I read about this HDD Regenerator v 1.71 software by Dimitriy Primochenko. It also detected the HDD by its name. I did the following:

1. Scan & Repair the HDD

A Message popped up saying "the MBR of the HDD is corrupted". Anyway after sometime, I cancelled it as it was getting protracted. To my surprise, the HDD appeared in My Computer and Disk Management.

In Disk Management however, I was not able to "Initialize" the HDD as it was giving two options of MBR and GPT, selecting either one w... Read more

Answer:External Hard Drive Problem

Try with Easus Partition Master. What you need is to delete partition , do complete erase (zeroing) and then make new partition but you have to let whole process finish. This program is very flexible and will work on large spectrum of devices.There is also part that lets you check it properly. Never stop processes while they are running or they are sure to leave a moss of the corruption.

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I've got a problem with my Maxtor 3100 external hard drive. There are several things going on and I'm not sure what is connected to what so I'm just going to tell everything.
I recently bought the 80 GB Maxtor because my Dell only has a 4 GB internal drive and it is getting close to being full. I had upgraded from Windows 98 to XP SP1 several months ago and it filled up my C drive quickly! So I buy the Maxtor drive, open the box and plug it in just like the pictures show. Things seem fine. When I go to 'My Computer' it now shows both hard drives. When I go to disk management it shows both as well. I have Money 2005 on my C drive (internal) and I saved a backup of it to my E (Maxtor external). Then I had the brilliant idea to move Money from C to E to save space on my C drive. This is where it all goes down the drain. I did something wrong and I lost the Money file I was working on so I tried to restore from the backup on the E drive. Money said it couldn't find it on E or C. While trying to find out what was going on I, at some point, rebooted. At this point the computer couldn't find the Maxtor drive at all. It wasn't under 'my computer' or disk management. I can unplug the drive and it will then show up under 'my computer' but still not under disk management. So now not only have I lost Money I've also lost my external drive. I called Maxtor and they suggested converting both drives to NTFS from FAT32. I was ... Read more

Answer:external hard drive problem

so your saying that you can't access your 2nd h/d at all? if that's the case i'd try and see if i can access it (external drive) with some data recovery software, get what you can off of there, and then reformat it.

what about trying to connect it to a friends/relatives computer, and see if you can access it?

this is only my opinion, and i'm sure someone will come behind me and say something if i'm wrong!!

http://www.pcinspector.de/download.asp?language=1#file_recovery <-- this one i've used

http://forums.majorgeeks.com/showthread.php?t=58213&highlight=data+recovery <-- thread here (i kept), but i couldn't figure out the software

anyway, i wouldn't do anything real quick (like formatting, etc.), until you get what you can off of there, and/or someone else has any other ideas!! - sos
 

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I have a Seagate Freeagent 250 GB hard drive that I have in an external casing. When I plug it into my laptop, it recognizes that something is plugged in but nothing else shows up. I unmapped a mapped drive so that isn't the problem. I have Windows Vista and when I plug it into a Mac, it works. Can anyone help me?
 

Answer:External Hard Drive problem

You might want to try refer to these links
>> See USB Device Problems? Check for Windows Updates
>> See Troubleshoot: Windows Won't Recognize Your USB Hard Drive
>> See How to use the DriveCleanupTool
>> See How to Check Hardware / Connection Issues with your USB Device

And please let us know if you have further question/need additional help
 

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I got a weird problem on my hard drive. I have a Trextor DataStation g.u. 1TB external hard drive. I have access to 2 computers one with vista and one with XP. On my vista computer when I try to transfer something into my External hard drive the transfer speed is somewhere from 0,5Mb/s to 5Mb/s. When I try to transfer a larger file it seems that my external falls asleep. I get the error message of CRC.
Then again on my XP the transfer speed is normal, around 30Mb/s but my hard drive still falls asleep when I try to transfer bigger files.
I have done the Disc defragement and the organizer.
I have also a portable 250GB Lacie external and it works fine with both computers and on all USB ports...
Help please!
 

Answer:External Hard Drive Problem

Go into your device manager, Right click on the USB root hub your device is connected to and select "Properties" and then "Power Management". See if unchecking the powersave box fixes your problem.
 

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Hi

I have an external Hard Drive 30GB. It used to work fine but now when I plug it in the light turns on and Windows says it has foun new hardware but it may not work properly. The Hard Drive is not listed in My Computer or Device Manager. I have tried it on other computers but it does the same. I have also tried it with a different USB but still no luck. Does anyone know how I can fix this? I can't find any drivers on the net as XP is meant to install them itself except it is not doing it on this. Thanks.

Answer:External hard Drive Problem

I am having the same problem. Would anyone be willing to say something on this problem?

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Hi folks,
Im currently using a Western Digital MyBook Pro 250 GB external hard drive as media storage to free up disc space on my Asus A6U Notebook.

After my notebook crashed last night, I gave it time to correct itself but it didn't work. So I switched off the power supply and disconnected the USB devices etc.

I then restarted the laptop and reconnected all the devices.

I went to check everything was ok and to my horror when I try to open the external hard drive from "My Computer" it says " The Drive is not Formatted, Please format the drive".

I formatted the drive when I bought it, and it has been working fine for 10 months, I had over 80gb of music and 1000's of photos.

Any ideas to get it back? Without having to fork out for a data recovery firm?

Any help will be greatly recieved!
 

Answer:Problem with my external hard drive

Its fixed!

I took motions advice from anotherv thread and it worked a treat!
 

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When using a USB external hard drive on my old computer with Windows XP, I could delete and add videos with no problems, and then simply defragment that drive from time to time. Now with my new computer and Windows 7, I am finding that when using the same USB external hard drive to delete and add videos, I am having problems. I remove unwanted files by "moving" them to a folder on my new computer and then when I attempt to copy a new video from my computer, it won't transfer even though there is plenty of storage space on the USB external hard drive. I have found that if I run the error-checking program on that external hard drive, then I am able to transfer files, but that seems very time consuming. Anyone have a solution as to why the external hard drive is acting like it is full when actually there is plenty of space??? The external drive is formatted as NTFS.

Thanks,
Flicka

Answer:USB External Hard Drive Problem

Did you run a chkdsk to see whether there are any bad sectors?

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Hi,

I just registered and I have a quick question. I have a Western Digital 500 GB external hard drive, on which I store a lot of music. Normally when I plug it in, it comes up as the H: drive. However, it has recently been showing up as the F: drive, and my iTunes library is not recognizing the songs because they are now in a new drive. Rather than delete the entire library and re-import all my songs, I'd prefer to just get my external hard drive to show up as the H: drive again. Anyone know what the problem is/how to fix it?

Thanks a lot for any help anyone can provide!

Answer:External Hard Drive Problem

right click on my computer , click manage in the sub menu.

disk management. find the drive. right click it and click change drive letter and paths. You should be able to change it to H as long as nothing else is using it.

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Hello All,I have an external buslink USB firewire 160GB HD for 2 years. And it's has been making this knocking sound at times it would render the drive inaccessible. I would then have to unplug it for an hour or two then it would start working again. I have some very important files that i would like to transfer back to my computer HD which is only 80G. But i may need to purchase a larger harddrive but i'm having second thoughts about external harddrives as an option if this is the way they operate. The harddrive was well taken care of never dropped my office is in the basement where it's always cool. The max space i ever used on this drive was 30 Gigs i just do not understand why the drive would function the way it is with less than half of it capacity load.Can someone advise??Thanks

Answer:External Hard Drive Problem

Yes, that happens.What you may wish to do is next time buy a external drive from a company that offers a Long life warranty.But the warranty does not protect your data. Only you can do that.Make duplicates of very important files on DVD-R  and put them in a safe place.On-line storage is practical only if your Internet speed is above 10Mbps.

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 Hi   We've got a problem with a seagate 1TB external harddrive in that we can't use it. Basically the pc has trouble finding and then can't use it. The manager say's it's there but it's not showing when you click on the computer button in the start menu. When I bought up the properties through the manager for it to format it , everything went ok until the format started when we got the message - windows cannot format this drive. I downloaded the seagate tool and doing the 'long generic' scan it showed nothing but fails. Tried to do checkdisc but it couldn't/wouldn't find the drive. On the computer screen now where it shows the different drives , for the ext. hd it shows the drive letter but no diagram like the one for the int. hd with amount of memory used and when we open properties both the free and used memory both show 0   This has now happened on 2 PC's both running different windows 7 op's ( 1 home , 1 ultimate ) with the same result. Don't realy know what to do next , any idea's short of throwing it ?Thanks , Adam

Answer:External Hard drive problem

Hi With the tests you have done and the results posted the drive needs to be replaced. Return it under warranty some Seagate external drives have a 3 year warranty. If it isn't under warrantee and is a USB 3.0 case then would be worth installing a replacement hard drive into the case. You don't say how old the drive is or the model If there is important information on the drive there are other things that a recovery company can do to recover the data.

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I plugged my BUFFALO external hard drive yesterday and some of my important folders (My music, my document, my pictures..) seems to DISAPPEAR. It's like it is deleted but the space used remains the same.

I tried:

1. Searching the missing folders but it doesn't shows up
2. Scanning for Malware, trojan or virus but its clean
3. Using software such as recuva( recovering software ) but no luck
4. Changed the setting to view hidden files
5. chkdsk using windows 7(recover for bad sector)
6.Tried it on another laptop
7. Rebooting windows in safe mode strange enough SOME of my folders seems to reappear again. But some are still missing.

Can anyone kind enough to help me please. Some of my folders contains very important files.


Another problem with my hard drive is that it gets really really slow recently and i'm having problems transferring files to it. Most of the time it even freezes and i have to remove the hard drive . It also kept asking me to reformat .
 

Answer:Help please!! Problem with my external hard drive

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Hey Everyone,
About a week ago I tipped over an external hard drive that I have. It was still working fine. I was using it 10 minutes ago, but I just decided to do a disk check on it through Windows XP to ensure it was all ok. However, the disk check came up with an error saying that it could not be completed and now my drive is not recognized when I plug it into my computer, my ps3 or my laptop. Is there something I can do to fix this? Is the hard drive dead? It was working 10 minutes ago.

Please help!

Thanks.
 

Answer:External Hard Drive Problem?

If it doesn't work on another machine, remove the drive from the case and try connecting it internally or via USB adapter.
Sometimes the cases go bad.
 

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Hello guys!

I'm new in the forums and I already checked the other similar threads but they're very old and they didn't answer my problem.

I have an external hrad drive that i've been using for a while. and at some point it asked me to put a password when I created a new file in it. I didn't pay attention and I actually wrote a password. And since then the hard drive doesn't work in any other computer (I tried a lot of laptops and desktops) and even in my computer the data became full of errors.

Does anyone know I can remove that password thing and get back my data safe.

Thanks a lot
 

Answer:External hard drive problem

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Hi everybody,

I'm having a real problem with my Western Digital 250gb external hard drive. in the past few days every time i attempt to access the files on the drive, the CPU of my computer shoots up to 100% and windows explorer's mem usage also shoots up, as a result my computer goes painfully slow. This problem does not occur when i connect the hard drive but rather when i attempt to access it's content, as soon as i disconnect the drive everything returns to normal. i have scanned the drive using AVG 7.1, Panda and Ad aware and found nothing, i have defragmented the drive and checked it for errors with out any success. the external hard drive still works and i can still access its content, its just that the whole thing is really really slow.

I would be so grateful if anyone has any ideas or suggestions as i use my computer for work and this is becoming a nightmare.

Thank You so much,

R.

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I am running a SOny VAIO NV109 with an external hard drive that consists simply of a Hitachi deskstar 160gb in a box conected to the laptop via USB. Whilst running several programs this morning i was evidentally trying to get too much information down the usb 1 connection ( it supports usb 2 but i do not yet have that) . Windows showed several messages saying there was a delayed write error and that the data could be lost. The whole system slowed down and when i closed all the programs it then said it could not write to the external disk due to an i/o error. Rebooting my computer did not help, now the 2 partitions on the external disk do not show up in the "my computer" screen .

I am running xp

In the device manager there are no errors. It shows the drive as being plugged in and recognises it but will not give a size/space. I have tried various usb ports and uninstalled the drivers. They re-install immediately with no problem but it doesnt help.

Any thoughs would be appreciated , there was a lot of information on that disk!! I find it hard to believe that it isnt ther anymore but i cant get to it?!

Answer:External hard drive problem, HELP!??

I've come across this error a few times with an external hard drive on a USB connection. I haven't determined the exact cause but I do know that a cheap USB 2.0 controller was the culprit in one situation.

Try running Disk Manager under Computer Management. What does that tell you? You might be able to repair the damaged partition. Was the partition NTFS or FAT32?

-Joel

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I m new to this forum so i hope i m posting in the right place otherwise plz inform me where to go.


I have Western digital 250 GB external that i have all my data (pictures,movies,music....) on --- in fact i have only 4 GB of free space!!!
The problem starts when i can't see "My music" folder although i m not sure i didn't delete accidentally and i didn't notice any extra free space due to this disappear of the the folder!
so i tried to unplug and plug again several time and on another system too BUTTTT what happened after that a main folder ( in fact i have 2 main folders under the root folder only and inside of them for sure several folders)--- so a main folder appear but without an icon of folder so if i double click it will ask me which program u want to use to open this!!! and its size is now like 32KB!! although inside there is more than 180GB!! and the hard drive is still showing only 4 GB free!!

SO what's wrong? someone can tell me what to do? i really want my data back! i have no backup of it? can i still rescue my data? by the way the other main folder under the root still working normal i can go inside browse other folders...

So PLZ any serious suggestions?can i still back up it?

Waiting ur help, yhx in advance

Answer:External Hard drive problem

Is it one of those 2.5" passport drives? Are you powering it from a laptop?

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When left mouse double clicking, the external hard drive will not open, I need to explore by right clicking, this is then
followed a short time later by the hard drive not being recognised by Win explorer, Easy Recovery show no physical damage, and I can recover files on some drives but others I cant..

Answer:External Hard Drive problem

Hard Drive Diagnostic Tools:http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/Pick one or more and run them...They will be able to tell you if your external drive is failing or not...Or it may do nothing...But it may rule out hardware failures...'Ya gotta start somewhere...

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Hey everyone!My Maxtor external hard drive which I bought not long ago is now playing up. I saved a lot of my files on there and unfortunately for me I never got around to backing it up. I've been meaning too but due to my studies I just figured it would be alright to leave it till later. I now realise what a big mistake that was. I have most of the files saved on my computer which is a good thing but quite a lot of my photos and music are saved on this external drive. If it wasn't for them I wouldn't be so stressed about this issue. You can't get back memories. Searching around on the web, it seems like there is a very slim chance of retrieving my data unless I'm willing to fork quite a lot of money to have it professionally retrieved. As of the moment I can see all my files on the external drive on one laptop. I was able to save a few things before an error messages started to pop up. It reads:Windows - Delayed Write FailedWindows was unable to save all the data from the file F:\$Mft. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. I've tried viewing the data from this drive on other computers. One computer (Windows Vista) requires me to format the drive while another computer (Windows XP) will detect the drive but when I open it I can not see any of my files there. Only this laptop on which I'm typing on right now let's me view my f... Read more

Answer:External Hard Drive Problem

Wow that is a buster, so you've lost all of your information, i think it would be under a NFTS file system, you should try opening it up on a MAC system or a LINUX system, that should look through and see what's the problem is anything occurs do scan to fix on the MAC system if you try MAC, should be able to see your files, i don't know about transferring but try hehe, like you said what else can you loose Thanks, Please keep me posted!

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Hi Guys

My electricity went off the other day and ever since my external harddrive keeps beeping oddly and isn't recognized by my computer. Any ideas as has all my music and photos on it?
 

Answer:External Hard Drive Problem

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I have a maxtor 250 gb hard drive that does not spin. I took it out of the case and put in a 40 gb and it works. Is there anything i can do to make the 250 work again????
 

Answer:external hard drive problem

One Shot remedies include
freezing the drive in freezer (put in zip lock bag)
giving the drive a sharp knock

If after trying the above the drive spins, dont waste any time and just get your data off it.
 

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when i turn on my external hard drive it makes the ding sound and in device manager recognizes that it is a maxtor 6 l200p0 usb device but says location 0 what do i do
 

Answer:external hard drive problem

Where do you see "location 0"?

Does it appear in explorer? Has it been knocked or dropped?
 

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Hi all,
I have a problem with my external hard drive. It is a 1 tearibyte drive.
I had it connected to my laptop when I was trying to create a boot sequence for Windows. I wanted to create the boot to a flash drive and accidentally selected the external hard drive.
At first the program started a format sequence on my external hard drive and when I realised my error (after about a minute) I disconnected my external hard drive in the hope I could prevent any loss of information.
My external hard drive is now not recognised when I plug it in to any of my computers.
Please could someone advise how I could fix this - I know the data on my external hard drive is still there I just can't access it.
Any help would be greatly appreciated!!
 

Answer:External Hard Drive Problem

Did you previously submit this issue under a different user name?

I'm pretty sure I read about it in another thread.

----------------------------------------------------------

I've never used an external USB hard drive, so someone else will need to address your issue.

----------------------------------------------------------
 

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When i first bought my external hard drive, i got home... plugged it in, and wallah! The hard drive showed up, and everything was fine. I went and dragged all my movies and music onto the drive to clear up the space on my main hard drive. Today when i go to turn the computer on, the icon for my external hard drive is not there. When i go to check the device under USB controllers it shows up as USB Mass storage and says that the device is working properly. The icon does not show up however. What in the world is going on, can someone help me plz!
 

Answer:External hard drive problem!!

Can you navigate to the drive? Are your files/folders still there?
 

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The external hard drive is not showing up any longer. This has happened before for no apparent reason but this time I accidentally mixed up the USB hub, which the external HDD is connected to, and the broadband router power supply cables. The USB hub made a noise so I knew something was wrong. Could this have affected the external HDD? Is there any other way of getting the external HDD to show up? I've tried restarting and disconnecting / reconnecting the external HDD.Just checked, The USB hub is 5v output and the router is 9v output.

Answer:External hard drive problem.

Connect the external drive directly to a USB port. You may have damaged the hub.

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I have an SEAGATE 80gb hard drive its showing not accesible i want to run chkdsk on it i tried it by right clicking... but no windows appear th i tried in dos mode Typed CMD in run thn chkdsk F:/f but gives error it is NTFS file system unable to determine volume version and state.This has happend 2nd time in a week the first time chkdsk worked not it is not i dont wanna formant my hard drive i will loose my valuable data.Help me plzz
 

Answer:External hard drive problem

How does it appear in the logical drive manager ? Right click my Computer and Manage, Disk Management.
 

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I have a toshiba laptop with windows vista. I store all of my music files on a western digital hard drive. I play the files through itunes. Every time I used to plug in my hard drive the computer would recognize it as the E:/ drive. Now when I plug it in, it suddenly comes up as the F:/ drive, even though there is nothing plugged in as the E:/ drive. I can't play my files easily through itunes because it is looking for files on the E:/ drive. How can I make my computer recognize my external hard drive as the E:/ drive? Thank You

Answer:External Hard Drive Problem

This isn't a permenant fix, but it might work.

1. Log on as Administrator or as a member of the Administrators group.
2. Click Start, click Control Panel, and then click Performance and Maintenance.
3. Click Administrative Tools, double-click Computer Management, and then click Disk Management in the left pane.
4. Right-click the drive, the partition, the logical drive, or the volume that you want to assign a drive letter to, and then click Change Drive Letter and Paths.
5. Click Change.
6. Click Assign the following drive letter if it is not already selected, click the drive letter that you want to use, and then click OK.
7. Click Yes when you are prompted to confirm the drive letter change.

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I'm desperate for some help from someone who knows testdisk or can recommend another program that will recover my data. It suddenly started to report that it was raw data and when I ran testdisk (as advised by Western Digital) it appears that the partition table information is corrupted. I believe I need to change the geometry information but Idon't understand how this works. I really would appreciate any help with this as I am sure the data is still there. The disk has all my partner's music files on it, which were transferred because he has just got a new PC. As he has just had Chemo for liver cancer the stress of losing all his data is really not helping a very sick man.

Answer:Problem with external hard drive

You could try Recuva which is a free file recovery program. click here I'm not sure that it will work if the file allocation tables are corrupt but it will not do any further harm.

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Hi i am having a lot of problems with my Pc not seeing any usb external hard drives acouple of weeks ago i had some problem with my existing usb drive an iomega caused by a program i was using having solved that i decided i would like a bigger external drive so i bought a Packard Bell Store and save but my pc would not see it so i thought iyt might be faulty so i went out and bought another one which was another Iomega and same again my computer couldnt see that drive.I Did some trouble shhoting trying other usb ports to no avail i have also tried both these drives on my laptop the Packard Bell works fine and can be seen the new iomega come up with the message invaild system disk please replace so i am thinking thst drive may be faulty and to baffle me my original iomega drive works fine so i am back to square one is this a driver realted problem or a hardware issue i am totally confused please help i am tearing what littele hair i have left out.

Answer:External USB Hard Drive problem

Have you looked in Disc Management. You do say it was not recognised,Was that in DOS BIOS or Windows?

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