Computer Support Forum

Buffalo External Hard drive problem-Help please!

Question: Buffalo External Hard drive problem-Help please!

Hi all,

New to this site, so hope this is in the right place and hope you can help!

I have just purchased a 500G Buffalo external hard drive, HD-PC500U2/BK-EU. Plug it in and it is recognised by my P.C (running XP) but I cannot go any further and cannot run the DriveNavi.exe file which is on the external HD. All I get are the following error messages

The application failed to inialize properly (0xc0000006). Click OK to terminate the application.

and

F:\DriveNavi.exe
Only part of a ReadProcessMemory or WriteProcessMemory request was completed

and

F:\DriveNavi.exe is not a valid Win32 application

I have trawled the net to try to find a solution and Buffalo support are no use at all...and extremely frustrated and would appreciate any help, please

AP3

Relevance 100%
Preferred Solution: Buffalo External Hard drive problem-Help please!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Buffalo External Hard drive problem-Help please!

That sounds like an autorun request for the bundled DriveNavi.exe program. And "trawled the net"? . I think you've gotta format the HDD. That might just do the trick.

1 more replies
Relevance 88.97%

Hi can someone help please? I have a buffalo external hard drive that is recognised in system and say's drivers are working. But I can not access any files from it either through the computer or software. anyone got any ideas as to why. It was working fine up until yesterday.
 

Answer:Buffalo External Hard Drive

8 more replies
Relevance 88.97%

Hi, does anyone know of "Buffalo"s reliability? It seems my current external drive is about to give up. Its a Western Digital 'My Book' 320gb and its making odd "clicking noises".Yesterday it disappeared from 'my computer' and i eventually got it working after pulling out all the plugs and re-booting pc. The "Buffalo DriveStation" 500gb looks a good buy from Play.com for 50. Any thoughts please - Tony

Answer:Buffalo External Hard Drive

To save me typing twice click here

5 more replies
Relevance 88.15%

Hi Everyone,

I am using a Buffalo LinkStation (LS-QVL), it is configured for RAID 10 and has 4 Terabytes of capacity. I am not using anywhere near the full capacity (instead I am only using about 6%!). It has occurred to me that I should make an off-site backup of the content on the LinkStation. Toward this end I would like to backup the contents of the LinkStation to an external USB hard drive.

Can anybody tell me if it is possible to backup files from this NAS to an external hard drive? If it is possible any advice on how to set this up will be greatly appreciated.

Kind Regards,

Davo
 

Answer:Backing up Buffalo NAS to an external hard drive

Unless your NAS has a provision to mount the external hard drive via USB and supports file transfers between the volumes, you're going to have to do this over the network with the external hard drive connected to a PC that is connected to the NAS.
 

2 more replies
Relevance 86.92%

Hi,I usually have my buffalo external hdd connected to my dell studio 15. I tried shutting down once but accidentally put it into hibernation. So after it hibernated I switched it back on, the hdd would spin up a couple of times, but as it got to the desktop it would spin down. I try to access the hdd and I can see the folders etc, when I try entering a folder such as "music" for example, the hdd would spin up, but then a message would say the folder music is unavailable. So I refresh the window, and the music folder disappears! just like that, now after the spin up, i can access the rest of the folders, but the "music" is just gone forever. Does anyone know what's going on or how I can get that folder back. It was actually the "documents" folder in my case, but music was an example.Thanks

Answer:Buffalo external hard drive and Vista Hibernation

hi again, Problem has been fixed and the files are still there! Basically used vista scan disk to fix errors option and it recovered my files. Phew....thought I'd lost it all.

1 more replies
Relevance 86.1%

I have subject device running from Win7 64 bit.
It's decided to show capacity as 49.5Gb instead of 1Tb.
Any ideas welcomed.
Rick

Answer:Buffalo Ministation 1TB USB 2.0 Slimline Portable External Hard Drive

On the search window type Disk manage. From the options, open "Create and format hard disk partitions"
Expand the Status column so it can be readable.
Take a snapshot of the screen and upload the image.

2 more replies
Relevance 86.1%

My Buffalo external drive shows empty on window 7 pro, no previous signs of malfunction just a little slow before this incident.
when i trying to right click and check properties, after a while windows shows a message saying " data error (Cyclic redundancy check)"
It contains all my family photos for the last years, please if anyone can help me with this issue I will appreciate
thanks

More replies
Relevance 86.1%

Can anyone tell me if the above Exteral HDD will be compatable with windows 8. It works fine with Windows 7 Premium. Thanks.

Moonshine.

Answer:Buffalo MiniStation Lite 320 Gb Portable USB 2.0 External Hard Drive..

Unlikely anyone has your specific drive. But in general, i've never seen a USB device that didn't work in Windows 8 that worked in Windows 7.

1 more replies
Relevance 85.28%

Good day everyone.

I have 500gb Buffalo HD and the problem is that when I plug it in my laptop it makes a clicking noise then after a while the noise stop. And also it does not appear in Computer,it was only appearing in the control panel. I tried disk management and other software to retrieve and solve this but it doesnt work. Can I still recover my file without going to retrieval company? can I still save my hard disk and use it again? thanks
 

Answer:Buffalo external hard disk problem

Doesn't sound like it. Sounds like you are hosed. Suppose you could try the freezer trick, although I've never seen it work.
 

2 more replies
Relevance 85.28%

I have a buffalo 500gb external HD which I use mainly as a back up for photos/docs/vids etc., I have been deleting alot of uneccessary things on it and it now contains only 47gb of material, however when I click on the properties it is still showing 270gb free of 465gb, this means that there is still 195gb of material when in fact there is only 47gb of material on it in total - how can this be?? I have unplugged the buffalo drive, left it a while and replugged it in but its still showing (in the properties of the drive) that it has 270gb free of 465gb, very odd, thanks LAPTOPDUNCE

Answer:buffalo external hard drive showing wrong amount in properties???

Show hidden and system files click here
If there is a Recycle Bin Folder on the drive, go into it and Empty or manually delete contents.

10 more replies
Relevance 82.41%

Hi! So i bought a buffalo DVSM-PN58U2V DVD MULTI DRIVE. The package says that it installs automatically when connected into the computer, but when i plug it in, instead my computer recognises it as Optiarc DVD RW AD-7560S USB DEVICE, tries to install its drivers, and fails. I have a 32bit vista home premium.

Answer:Problem with Buffalo DVSM-PN58U2V external dvd-drive

Leave it connected and reboot. What happens?

11 more replies
Relevance 73.39%

Hi....

I have a Buffalo 120 GB external Hard Disk that i connect to my HP Compaq Pressario M2000. It has been with me since 2 yrs. It was always fine, except for not being recognised a few months ago....it came back all by itself. So i was fine. I have a lot of data in it which is very important. So please give me any option other than formatting it.

When i rightclick on my My Computer and go to Manage > Disk Management and it shows me my Drive as F: 111.78 GB Healthy (Active).
But it does not display the name that i have given it (Rockin Ram) and when i try opening it, it says " F: is not acessible " The file drive is corrupted and unreadable ".

I have an internet connection with unlimited download, so please let me know if i need to download some software or install anything to repair it. I will do it, but please help me with this issue.
I believe you coz my previous problem was solved by you people !
 

Answer:My Buffalo 120 GB External Hard Disk recognised, but not responding!

The drive could have failed. Try to plug it into another pc if you have another one.
 

6 more replies
Relevance 73.39%

Hi,I have an external USB Buffalo hard disk attached to my Lenovo E73 W7 Pro PC.If i boot with it connected then the PC won't boot through to Windows until i disconnect the Buffalo.I have been into the Bios and set the boot order to not only styart with the HD but also ignore USB and CD ROM.Interestingly before i changed the Bios it would stop the boot and when i disconnected the Buffalo i would get the option to go the bios; now that i have changed the bios although it still doesn't boot through to Windows, when i disconnect the Buffalo the Windows spalsh screen appears immediately. So..My thoughts are that the bios change has been a good thing and now there is a Windows option that needs to be changed to make it boot to Windows ignoring the Buffalo until it has started. Has anyone any advice please? Cheers,Simon  

More replies
Relevance 72.57%

Hi, I am looking for a driver for a Buffalo HD-CE500U2-EU. Any thoughts please?
 

Answer:Solved: External Buffalo Drive

6 more replies
Relevance 72.57%

Hi,

I've got a 1TB Buffalo USB external drive. It worked great until about 2 days ago. It was pre-formatted to FAT32, needing to put a 10 gig file on it, I reformatted it to NTFS. No problem.

Except my Xbox, my laptop, and my PS3 didn't recognise it anymore. Only the desktop did. I checked online, it wasn't a problem, cause PS3 and Xbox only read FAT 32 hard drives... so i knew i just needed to format back, and it would all be fine.

So I tried to format it back, but FAT32 was not an option. only exFAT. After reading about for a bit i found out i could format in FAT32 from the CMD dos Prompt.

So I tried that. It stayed at 0% for what seemed like forever, and then the system shut down.

I rebooted and now my drive isn't there. It shows in device manager as "hard drive" with no extra details, but says it's working.

It shows in Drive Manager, but is listed as "Unallocated" and "not initalised"

I know i need to initialise it to get it show again, however anytime i try I get this error:
Data Error (Cyclic redundacy check)

Can someone please help? I dont care if i lose all the data on it, I just want it reformatted and reinitalised so i can start using it again.

Thanks in advance to anyone who helps in any way.
 

Answer:Cant initalise my external 1TB Buffalo drive.

The 1st part of this tutorial describes how to initialize a hard drive.

http://www.microsoft.com/windowsxp/using/setup/tips/advanced/ntfs.mspx
 

3 more replies
Relevance 72.57%

I have just got a Buffalo 500gb external hard drive, it has installed perfectly on my windows XP laptop, however when I try and install it on my other laptop with Windows vista, it starts that "device driver install" icon in the system tray but when I click on "my computer" from the start menu I cant find the drive!! - the funny thing is that it DOES appear when I go into the "start" menu and then "control panel" and "system" and then in the "device manager" I can find the Buffalo USB drive called "HD-PVU2" BUT it wont show in the drives on "my computer" and its not possible to transfer data to the drive, any suggestions anyone??? thanks PCDIMWIT

Answer:+++ Buffalo 500gb external USB drive ++

Go to 'My Computer' and select Manage, then click on 'Disk Management' - right click the drive then choose Format. It should then show ok.

10 more replies
Relevance 72.16%

can anyone help a novice by using simple language how to move music library and photos to an external buffalo drive station, thereafter once the laptop has been restored to factory settings how do I reinstall

Many thanks

JimThe Pilot
 

Answer:transferring from laptop to external drive buffalo drive station

do you know how to 'drag n drop' from one folder to another??
Thats about as simple a way of moving the files as you can get
 

2 more replies
Relevance 70.93%

I have a desktop PC that does not come with any USB 3 ports on its mainboard. Yesterday I bought a PCI-E to USB 3.0 expansion card with two ports.

I installed the card, connected the floppy power cable, and windows 10 installed its driver with no issues. There is no yellow mark in the device manager.

First I connected my USB 3.0, 2.5" Seagate drive and windows properly recognized it and set its speed at USB 3.0. I copied a lot of files at a constant max speed of about 95 MB/s. So far everything is good.

Then I tried my 3.5" Buffalo USB 3.0 drive. No matter what I did, it simply would not connect at USB 3 speed, only USB 2. I tried both ports. The drive's external power adapter is connected.

Windows does know that it's a USB 3 device, since it shows the message "This device can perform faster if connected to USB 3.0".

The drive does come with a cable with blue USB 3 connectors.

Anyone ever experienced such an issue before?

Answer:External 3.5" Buffalo USB 3.0 drive only connects at USB 2.0 mode

In general, the first thing to try with any USB device that doesn't behave correctly (or at all) is to open Device Manager, find the device and uninstall it. If you don't currently have the device connected you may need to select 'show hidden devices' in Device Manager's 'View' menu.

If an inappropriate driver had been loaded the first time it was connected it will continue to be used on all subsequent times. Uninstalling it will make windows 'forget' and choose the driver from scratch.

0 more replies
Relevance 69.7%
Question: Buffalo Hard Drive

I recently bought a 250gb Buffalo external hard drivebut my computer will not recognise it. I installed it as instructed but it doesn't show up in my computer. I use XP. My old computer recognises it and everything works ok (also XP) Any ideas? Thanks in anticipation

More replies
Relevance 68.88%

Hi,

I have a Buffalo ministation HD-PF500U2 500gb portable hard drive, and an ASUS laptop running Vista.

The problem is this: Whenever I plug my hard drive in, its light begins green, but turns yellow, and the computer makes absolutely no indication that it has recognised it. I went to device manager and saw a USB Mass Storage Device apparently recognised, but nothing in My Computer, and no way to access it. So I chose to 'uninstall' this Mass Storage Device on Device Manager (since Device Manager told me it was still plugged in, even when it wasn't) and then plugged my hard drive back in. I got the 'installing device driver software' message, and was told it was all fine, but the light went yellow again, and still no way to access the files.

I've tried microsofts MATS program for devices, and that tells me that some hardware changes have not been recognised, but that it has fixed the problem. It tells me this every time I run it.

Any advice?

Thanks all,

Bob
 

More replies
Relevance 68.88%

Hi can someone help please? I have a buffalo external hard drive that is recognised in system and say's drivers are working. but every time i go to access it windows freezes up,

i unplug it and windows returns to normal,

anyone have any ideas?
 

Answer:Buffalo Externad Hard Drive

7 more replies
Relevance 68.88%

I have just bought an Buffalo external mini station 500 gb hard drive with the intention of installing Ubantu on to it.Any way, to cut a long story short I have made a mess off it, I need to merge the three seperate partitions which I have created into one, then format the whole disc.
In other words a factory reset.

Thank you for any help
Northerner

Answer:Problems with Buffalo hard drive

No problem, just delete all the partitions and make one large new one. If you are not sure how to do that, just ask.

Regards....Mike Connor

9 more replies
Relevance 68.06%

Hi I am running Vista Home Premium and I have got a Buffalo Ext,H/Drive.They have a support site but I sent them a strong complaint and they no longer talk to me.There is a download on the site for making the drive compatible with Vista.Has anyone any knowledge about the proceedure for the order of download? When to plug in the drive and what to actualy load etc It is running but its pure basics.I want formatting,convert to NTFS etc,and to load the free backup program.Regards,Sam Gee.

More replies
Relevance 67.65%

Hello,
I am trying to move all my files from my computer to my new external hard drive, but whenever I try and move a file over 4 GB in size i get this error message...
"The file is too large for the destination file system"... anyone know how I can get around this so I can move those files over?
 

Answer:Problem transfering large file from hard drive to external hard drive

Get ahold of some software that will break up the file into chunks.
 

1 more replies
Relevance 67.24%

Hi Techguys

I get the BSOD with the Bad_Pool_Header error message when I connect a newly purchased external Buffalo 750GB Hard Drive to my PC. I have a HP Pavilion t3560.uk 3.4Mhz Pentium D Dual Core with 2048Mb RAM running Windows XP Home Edition SP3. The Drive worked fine until a couple of weeks in and still works fine in Windows Professional on the same machine and with a backup machine running Windows XP Home with SP3. The drive is a Buffalo 750GB USB 2.0 Drivestation. I have no problem running other Buffalo drives on the PC. The BSOD happens no matter whether the USB is attached at startup or plugged in after.
I have a copy of the BSOD details if that would help. I have about 200GB of multi media files on the drive and I need to solve this problem and get access to it again.
Any help would be really appreciated
 

More replies
Relevance 67.24%

hi
ive recently bought a cx500u2 buffalo external hard drive but when i connect it to my pc running vista it goes non responding when i go into my computer or into disk management. i tried it on my laptop running xp and it works fine im at the end of my tether with this plz help
 

Answer:vista wont show my buffalo ext hard drive

http://www.buffalotech.com/knowledgebase/users/kb.php?id=10064&category_id=7&sid2=

Just in case it is a discontinued product, follow the link in this thread
http://www.buffalotech.com/knowledgebase/users/kb.php?id=10153&category_id=7&sid2=
to find a driver, if needed.
 

2 more replies
Relevance 63.55%

I have heard that enterprise hard drives are more reliable than the standard hard drives in retail or consumer computers. I want to get an external hard drive for extra storage and backup purposes. My desktop and notebooks are the typical computers that are sold to retail customers. Will there be any problems having it access and drive an enterprise hard drive in an external hard drive case? I am thinking to get a fairly large size around 1T so I figure it would have its own power supply and not be powered by the USB drive. Data access will probably be via USB and/or eSata.
 

Answer:enterprise hard drive as an extra external drive-any problem with this idea

I believe Enterprise drives are more performance based then reliability based. The mechanics are still the same. Usually an enterprise application requires a fast drive, something like a 16MB cache and 15k RPMs is the norm, even if the drive is only 150GB, put those in RAID and you have a very fast access source for a large network.

There of course are slower, and larger backup drives, and tape backups as well... but again I can't imagine that they are any more reliable, if the two drives are comarable in other regards. SATA is Still SATA, though Fibre and SAS might be more reliable than SATA or PATA.
 

2 more replies
Relevance 63.55%

i'm using windows 7, my external hard drive shows up in my devices and printers section but it won't show up as a drive, so i can't view any files in that external hard drive. if i put a memory card in, it shows up as a drive and a flag shows up for when i want to unplug that drive and it asks if i want to remove my external hard drive too.

normally when i turn on the external hard drive it autoplays but it doesn't do that anymore.

i don't understand why it shows up in my devices and printers but not as a drive when i open windows explorer.

i've looked into the external hard drives properties and it all says that the device is working properly.

Answer:problem with external hard drive not showing as a drive in windows 7

Go into Control Panel (classic view) ---> Administrative Tools ---> Computer Management ---> Disk Management.

In bottom-right pane, if you see a horizontal band representing a drive with no drive-letter assigned to it, that's the cause of your problem. You need to give it a drive-letter:

Right-click that horizontal band and choose "Change drive letter and paths".

2 more replies
Relevance 63.55%

I have read the related thread from earlier this month (370606 - External USB Hard Drive Not Recognized) and wonder if anyone can help with my issue.

I am also curious what everyone thinks of the end of that thread regarding a better cable - Maxtor tech. support did not confirm that story for me? Is that in fact a better cable than what Maxtor ships with their drives?

I have a 1 month old Dell, 4 month old external hard drive, and 8 month old flash memory. All work separately. However, when I have the external hard drive plugged in and working, and then plug in the flash memory it will not be recognized. If I have the flash memory plugged in and working, and then plug in the external hard drive it will not be recognized. The only difference is that in the first case the external hard drive will continue to be readable by XP, while in the second case XP doesn't lose touch with the flash memory but it will show it (incorrectly) as empty.

Both externals and all ports are USB 2.0.

The flash drive is assigned to E. The external had been assigned to E as well, but I have now changed it to P. I am on a network so F through O are taken.

The PC is a standard university issue (Pentium 4, quite a bit of memory and capabilities, but nothing excessive).

The external drive is a Maxtor Personal Series 3100 80Gb USB 1.1/2.0.

The flash memory is a 64 Mb. Dell Memory Key.
 

Answer:External Hard Drive and Flash Drive Recognition Problem

9 more replies
Relevance 63.14%

Just bought a Buffalo drive station (external hard drive)and am unable to partition it using Partition Magic. It was as usual formatted to FAT32 but I used the inbuilt software that came with the drive to format to NTFS, but prior to that there was software that gave Turboboost(?) that I installed. When looking at the disc information it displayed for the Buffalo drive as being "Type 07" as opposed to NTFS and I am unable to create a another partition on it.Any thoughts? As yet I have not contacted Buffalo about it.

Answer:Buffalo Drive station problem - partitioning

Problem now solved. Just formatted it in NTFS from within Windows.

1 more replies
Relevance 62.73%

Hi there,

I won't get too deeply into the harrowing saga of how two external hard drives of mine died within days of each other. Rather, I'll just say that I would like to do a virus scan on several external hard drives (including/especially the one I just got to replace the others). In other words, I want to find out if there was a virus or something in the material that I'm putting on the hard drives that makes them die. Could this be possible? If so, how can I conduct a virus scan specifically on the external drives?

Thanks!
Sonya

Answer:Scanning an external hard drive for viruses? External Hard drive DRAMA!

In My Computer . . right click the external drive and select Scan with { name of AV }

1 more replies
Relevance 62.32%

Bios can not recognize my Iomega external hard drivewhat  is the best solution?

Answer:Problem in External hard drive

Can you provide more details please.
 
1) Is your external HDD detected when WIndows boots up completely?
2) Why do you want BIOS to detect your external HDD?
3) Which laptop is this?
 
You may need to switch on Boot from USB in BIOS, if you want to detect a USB device or similar option.

1 more replies
Relevance 62.32%

I bought an external hard drive a few months ago and transferred all of my photos onto it. For a while the computer recognized it fine and there were no problems. Suddenly one day when I turned the external drive on it spun for about a second and then stopped for about 3. Then on again - and then off. The computer doesn't recognize it either. Um, Help! All of my photos from the last eight years are on that drive and I need to be able to access them! Does anyone know how I could recover them?
 

Answer:problem with my external hard drive :(

OK, first of all I would pull the drive out and connect it as an internal drive. See if you can access the data now. Post back with the result.

Now you see why we stress back ups so much. All drives fail; it is only a question of when it will fail.

Remember data you do not have at least two copies of [on separate media] is data you do not care about.
 

3 more replies
Relevance 62.32%

I have a 1TB external hard drive that shows that it is empty. I am using Windows 7. When I go to "Computer" it shows me the G: drive and shows that there are 50GB of data on it. When I click on the G: drive I get the message " This folder is empty". I unplugged it and plugged into a friends' computer and clicked on the G: drive and all the pics and music popped up with no problem. When I put it back on my computer I had the same problem. I am not very computer knowledgeable, any help would be greatly appreciated.

Answer:External Hard Drive Problem

Good evening wnyb and welcome to CH This sounds like it is a permission / security issue. When the ext drive is plugged in and what ever the driver letter (G:) maybe like you said Try this:    Right click on the drive.    Select "Properties".    Go to the "Security" tab.    Check that "Users" (or your user account) has "List folder contents" selected. Or try this Another possibility is that they have been marked as "Hidden".Try this:    Open the "Start Menu"    Type "folder" in the search box.    Choose "Show hidden files and folders" from the list (if it appears).    Check that "Show hidden files, folders and drives" is selected.    You could also turn off "Hide protected operating system files (Recommended)".Hope this helps. Please let let us know how you make out. Mike 

4 more replies
Relevance 62.32%

I already had a Simple Tech 250 GB external hard drive and I bought a Maxtor 300 GB to replace it. So I know I messed this up but here goes: I plugged both into my comp and just drop and dragged my files to the other drive. However, I didn't realize that the new drive would be named a different letter drive (that tells you how much I know), so consequently the new drive I am using is call F: and the old drive is call E: My itunes software and all my music, video etc were of course transferred to the new drive that is now called F: so I'm having a problem now with itunes and when I tried to re-install it I got the following message:

Error: -1603 Fatal error during installation.
Consult windows Installer Help (msi.chm) or MSDN for more information.

I don't want to lose my 40 some GB of music and video trying to fix this problem.

Can anyone help me? I am using Windows XP Home on a Compaq Presario 2800.
 

Answer:External Hard Drive Problem

9 more replies
Relevance 62.32%

I have an SEAGATE 80gb hard drive its showing not accesible i want to run chkdsk on it i tried it by right clicking... but no windows appear th i tried in dos mode Typed CMD in run thn chkdsk F:/f but gives error it is NTFS file system unable to determine volume version and state.This has happend 2nd time in a week the first time chkdsk worked not it is not i dont wanna formant my hard drive i will loose my valuable data.Help me plzz
 

Answer:External hard drive problem

How does it appear in the logical drive manager ? Right click my Computer and Manage, Disk Management.
 

2 more replies
Relevance 62.32%

When i first bought my external hard drive, i got home... plugged it in, and wallah! The hard drive showed up, and everything was fine. I went and dragged all my movies and music onto the drive to clear up the space on my main hard drive. Today when i go to turn the computer on, the icon for my external hard drive is not there. When i go to check the device under USB controllers it shows up as USB Mass storage and says that the device is working properly. The icon does not show up however. What in the world is going on, can someone help me plz!
 

Answer:External hard drive problem!!

Can you navigate to the drive? Are your files/folders still there?
 

1 more replies
Relevance 62.32%

I got a weird problem on my hard drive. I have a Trextor DataStation g.u. 1TB external hard drive. I have access to 2 computers one with vista and one with XP. On my vista computer when I try to transfer something into my External hard drive the transfer speed is somewhere from 0,5Mb/s to 5Mb/s. When I try to transfer a larger file it seems that my external falls asleep. I get the error message of CRC.
Then again on my XP the transfer speed is normal, around 30Mb/s but my hard drive still falls asleep when I try to transfer bigger files.
I have done the Disc defragement and the organizer.
I have also a portable 250GB Lacie external and it works fine with both computers and on all USB ports...
Help please!
 

Answer:External Hard Drive Problem

Go into your device manager, Right click on the USB root hub your device is connected to and select "Properties" and then "Power Management". See if unchecking the powersave box fixes your problem.
 

2 more replies
Relevance 62.32%

I have tried other forums but this one's aim is only computers so hopefully I will be able to get help from you guys ..

First of all I had windows vista which I changed to Windows XP, I never took out my external harddrive during this process so because of that I think I got a cyclic redundancy check error (crc) ..

I tried fixing that with chkdsk /r but the process takes too long for it to finish even though I only have x amount of gb now )less than 200 gb, I cleansed a whole lot because I have a TB hard drive..)
It looks for files which are located "\Recycled\Di89\...\..." which I have deleted BUT these files are still in the trash bin and I can't get rid of them from there .. I can not see them on my external hard drive but somehow parts of them are there in a recycled- kind of folder ..
 

More replies
Relevance 62.32%

hello!!! im new to these forums and i have an ok knowledge about computers.. im just having some problems with an external hard drive. i have a toshiba satellite notebook model # psaa8u.i bought a fujitsu 2.5" notebook SATA hard disk drive and i put it in a metal cartridge so that i could connect it to my computer via usb. i connected the hdd to my computer and windows said my new device was ready to use so i open up my computer and i only see my internal hard drive and not the external drive!!what am i doing wrong??!?!??!?!

Answer:external hard drive problem!!!!

I think you need to enable it in Bios.Not really my area of expertece but- usb/harddrive + not work = somthing in bios is disabled i think, i could be wrong.

13 more replies
Relevance 62.32%

My Xternal hard drive that I have had for awhile,is being dropped while I am using it.Then when I go back to open it again,it is not even listed on my computer. I have windows 7 ultimate 64.It is a small drive HDDgear is the name.I have un plugged it and tried it on another computer with XP and it works fine,not dropped.I have changed ports also.

Answer:External hard drive problem

First and simplest thing to try (after trying another USB port which you have already done) is to delete its entry from device manager.
The following is based on the fact that your second computer can see the drive, and this in theory eliminates the possibility that the HDD might be broken.

Unplug your HDD first.
Click on your Start menu and then right click on Computer. Underneath the top option, which is 'Open', you'll have Manage. You may need to click 'Allow' or 'Yes' if User Account Control pops up a box.

In the Computer Management window you should see three panes, or three columns. The left pane is the one we want first, and toward the bottom it will say 'Device Manager', and if you click on that the middle pane will change to show a long list of items. You want to click on Disk Drives.

I am hoping that although you cannot see your drive in normal use, that Device Manager will still display it. If it does, then simply right click on your HDD which is not being detected and select Uninstall. This will then remove the drivers for that drive.
When it is complete (it should take just a few seconds), plug the HDD back in and hopefully Windows will be able to find it.
If the drive does not show up in here either, of course let us know.

9 more replies
Relevance 62.32%

Formatted an external HDD and now computer keeps recognising it as Floppy Drive 'A' drive. Tried all things like uninstalling, then reinstalling with then states found new hardware installing driver, (floppy drive again).tried in CMOS cannot change drive letter. Any suggestions will be great fully received . The external is a MAXTOR Basics now owned by seagate tried their checking tool but cannot find HDD if installed as 'A' drive or before PC installs floppy driver.

Answer:External Hard Drive Problem

Boot to the BIOS and then Disable Floppy Drive Search.

10 more replies
Relevance 62.32%

Hi allI have an external hard drive which i have connected to my laptop nearly all the time. THe model is aSeagate FreeAgent Desktop 500GB 3.5" External Hard Disk DriveIt has worked fine for the past few months. Earlier today i was using with no problems. I then needed to move so disconnected the laptop and the external hard drive and mvoed. When i plugged it in, i had a weird sound come on rather than the usual sound when loading up the hard drive.The sound i can only describe is like a whurring sound which then clicks when it gets to its peak. after a few of these series i get a beeping noise whilst the hard drive is still whurring, this beeping noise happens about 10 times, then the whurring noise occurs for a long period of time. This process happens over and over again.If i have it connected to the laptop, i cannot reach the screen to log in to Windows Vista whereas if i do not have it plugged in the laptop conitinues to run fine. I loaded the laptop up without it plugged in and then tried putting it in once it had loaded. The noises still occurred and when looking in my computer it did not show that any drive was connected. I now have an external hard drive making a beeping noise and whizzing round but i am unsure what i can do. Any suggestions will be appreciated.MikeP.s When the whurring noise hits its peak the light on the external hard drive goes off, then reappears as the noise starts again

Answer:External Hard Drive Problem

From what you describe it sounds like there is a major fault with the drive, or, damaged power conection. Did you let the drive spindown before moving it?

8 more replies
Relevance 62.32%

So this problem started just a couple days ago. I have had my Western Digital USB hard drive for about two years, and over the past couple of months I had it hooked up to an HP Vista machine... After I moved it back to my Sony Vaio running XP I started to get DEP warnings every time I opened a folder on it containing a DIVX file. Well I got the DIVX problem fixed by adding the divx program as well as its codec to the DEP exclusion list (I have run Norton and AVG's anti-viruses to make sure it wasn't a virus).

Now the problem is whenever I click on a DIVX or XVID file on the hard drive (not open it, just click) Windows Explorer encounters some problem and shuts down and doesn't start back up... Thus crippling my computer requiring me to restart to get my icons, and the start bar back.

Here is the information given under the error report

AppName: explorer.exe AppVer: 6.0.2900.3156 ModName: sonydvvd.dll
ModVer: 3.91.6120.0 Offset: 00031468

any help would be greatly appreciated, and if you need any other information, do not hesitate to ask...
 

More replies
Relevance 62.32%

I'm running Vista Home Premium with a WD5000 external USB Hard Drive. I formatted the external drive rebooted, and now the drive is not recognized in either Computer or disk management. It shows up in WD's Lifeguard Diagnostics tests that it works but does not show serial# or capacity. Should I junk this? I'm afraid to use it for backup. What to do?

Answer:USB external hard drive problem

I recommend you contact Western Digital Support at: WD - Service & Support Home by whatever means you prefer - phone is usually the best. Discuss the problem with them and see if they can assist you. You did not provide enough information about the make and model of the drive (there's a make name and the model is a MUCH longer code) for me to assist or research any further. If you do, I'll see what I can find, if anything. There are many possible causes - it is not compatible with Vista, it needs updated drivers or software, it is defective, - and it's also possible there's a hardware or software problem with the computer (but we don't have enough information to tell).

Do you have another computer (using Vista) you can test it on to see if it works? If not, it's probably the drive. If so, it's probably something about the computer. If you do this test and find it is the computer, post back.

I hope this helps.

Good luck!

4 more replies
Relevance 62.32%

Hi,

I'm using a Western Digital 320GB External HD, and on Windows XP everything was working OK. Recently I switched back to Vista and I have this problem that probably everyone knows and has a simple solution, but it's really annoying.. Everything I copy onto my Hard Drive is being copied twice the time. First time it goes to 100% like it should be, then it just stops at 100% and I have to wait the exact same time I have already. It's like it's copying my files to some temporary folder and then copying it again to my desired folder. It's really bad because I usually copy files that are 4 or 5 GB large and I have to wait forever. I know, I'm dumb, but please reply, thanks.

**SMRDcompany**

More replies
Relevance 62.32%

I finally bit the bullet and bought a hard drive for backing up my system (P3, 733mg, XPSP1 home). It is a internal Western Digital 80g. I also got a USB enclosure for it so I can use it externally. I followed the enclosure directions and set the jumper on master. My computer would not even recognize the HD. I then set the jumper to single. This was recognized. I used the wizard that came with the HD to partition and format. It set at 1 partition and started formating. After 30 minutes of nothing happening, I stopped the program. I unplugged everything and started over. This time I specified custom setup and made 2 partitions of about 40g each. The computer restarted and the 2 partitions showed up in explorer as drive G and F. When I clicked on G, it said it was not formated and would I like to. I said yes. Again, after 30 minutes of apparantly nothing happening, I stopped the formating. According to Dell, the format should not take more than about 15 minutes.

Did I mess up the HD by stopping the process? I am exchanging it for a new one tonight on the way home from work, but I thought you guys could give me some tips on what I might be doing wrong and how to fix it.

I look forward to your sage advise!

Jeff
 

More replies
Relevance 62.32%

So I have a 200G Maxtor external drive that was working fine. I plugged it in to my brothers comp to upload some files from the computer to the hard drive. It was working fine there after but a couple days later after only using it once on my laptop it started up with this nonsense:

1 I plug it in, Autoplay search comes up scanning the drive.
2 It shows up in My Computer and registers as a drive
3 At this point I attempt to open something and it says the file/drive has been corrupted and is unreadable
4 Shortly thereafter it disappears from the My Computer screen and no longer registers as a drive, however, it still registers as a piece of hardware attached to the computer.
Plugging it in and taking it out of the computer both register the audible windows warning that a new piece of hardware has been attached/removed....
Any ideas?
Virus scans on both the PC and Laptop return negative.
 

Answer:External Hard Drive Problem

The external drive is actually two pieces of hardware.

One is the case enclosed USB interface to the drive, this is what registers as being connected.

The second is the drive itself.

My guess is either the drive is partially unplugged inside the case, or that the drive itself is dead.

They are a standard PC hard drive inside the case, connected by a USB interface module.
 

2 more replies
Relevance 62.32%

The external hard drive is not showing up any longer. This has happened before for no apparent reason but this time I accidentally mixed up the USB hub, which the external HDD is connected to, and the broadband router power supply cables. The USB hub made a noise so I knew something was wrong. Could this have affected the external HDD? Is there any other way of getting the external HDD to show up? I've tried restarting and disconnecting / reconnecting the external HDD.Just checked, The USB hub is 5v output and the router is 9v output.

Answer:External hard drive problem.

Connect the external drive directly to a USB port. You may have damaged the hub.

3 more replies
Relevance 62.32%

I have an Xdrive 3320 which is essentially an USB 2 external HD with extra functions. On my main PC (running XP Home) it works beautifully connects every time and has never had a problem. On my laptop (IBM T42 running XP pro) it doesn't show up in My computer. It is recognised in Computer management (and files can be accessed via this route)but appears without a drive letter. Assigning a drive letter still doesn't make it appear in My computer and if I shut down and restart the drive letter disappears and I am back to square one. Any ideas gratefully received?

Answer:External hard drive problem

try unplugging and or deleting in device manager re boot and allow windows to identify it when you plug it in and it should install it ok#johnny.

2 more replies
Relevance 62.32%

I was using my external hard drive when my laptop's battery died. I disconnected my usb external hard drive and left my laptop alone. When I opened my laptop again and plugged my external hard drive, it cannot be detected anymore! I tried plugging it on another person's laptop and it's still not showing up. I didn't drop it or anything and it still lights up. I didn't have any back up of the files in my external hard drive.

Please help me!

my hardrive's model is: Toshiba 60GB External USB 2.0 PocketSize 5400RPM Hard Drive
 

More replies
Relevance 62.32%

hi, i've got an external hard drive that is connected to my PC with windows XP professional (no service packs). for the last 2 years it's been working fine, but today i switched the external hard drive on and when I tried to open the hard drive from My Computer the following comes up:'J:\ is not accessible.The disk structure is corrupted and unreadable.'Does anybody know what I can do because I've got so many files that I need that are on the hard drive.Thanks.

Answer:external hard drive problem

Try and run chkdsk /r on it...You really need to get SP2 on that machine...it's not just a security fix but a major OS upgrade.

6 more replies
Relevance 62.32%

Hi fellow members,

I am in desperate need of advice. It's regarding my External HDD.

I have a Western Digital My Passport 1 TB External Hard Drive.

It was working perfectly till my friend took it from me and he returned with the HDD being dead. Dead in the sense that nothing was being shown in My Computer, Nothing in Disk Management.

One thing that I'd like to mention is that before my friend took the HDD, it accidentally got dropped from my cupboard, but it was working flawlessly afterwards and transfer of data was as always it had been.

I came to the conclusions that my friend's PC had some kind of notorious virus. Hence HDD infected(?)

I resolved to revive the HDD, as I knew it was being detected. The small LED light lit up whenever I plugged it into the PC and the computer would make a USB connection sound too. So it was pretty much alive. Plus DISKPART listed it as Disk 1 but 0KB free 0KB used space.
Next, after many attempts to format the HDD somehow, I read about this HDD Regenerator v 1.71 software by Dimitriy Primochenko. It also detected the HDD by its name. I did the following:

1. Scan & Repair the HDD

A Message popped up saying "the MBR of the HDD is corrupted". Anyway after sometime, I cancelled it as it was getting protracted. To my surprise, the HDD appeared in My Computer and Disk Management.

In Disk Management however, I was not able to "Initialize" the HDD as it was giving two options of MBR and GPT, selecting either one w... Read more

Answer:External Hard Drive Problem

Try with Easus Partition Master. What you need is to delete partition , do complete erase (zeroing) and then make new partition but you have to let whole process finish. This program is very flexible and will work on large spectrum of devices.There is also part that lets you check it properly. Never stop processes while they are running or they are sure to leave a moss of the corruption.

6 more replies
Relevance 62.32%

I plugged my BUFFALO external hard drive yesterday and some of my important folders (My music, my document, my pictures..) seems to DISAPPEAR. It's like it is deleted but the space used remains the same.

I tried:

1. Searching the missing folders but it doesn't shows up
2. Scanning for Malware, trojan or virus but its clean
3. Using software such as recuva( recovering software ) but no luck
4. Changed the setting to view hidden files
5. chkdsk using windows 7(recover for bad sector)
6.Tried it on another laptop
7. Rebooting windows in safe mode strange enough SOME of my folders seems to reappear again. But some are still missing.

Can anyone kind enough to help me please. Some of my folders contains very important files.


Another problem with my hard drive is that it gets really really slow recently and i'm having problems transferring files to it. Most of the time it even freezes and i have to remove the hard drive . It also kept asking me to reformat .
 

Answer:Help please!! Problem with my external hard drive

7 more replies
Relevance 62.32%

I am running on Windows XP professional SP2I have a Beyond Micro, USB 2.0, 250 GB external Hard drive.I installed it as anyone would, and I have been using it for about a week so far.Then one day, I disconnected it and shut it off to cool down, because it had become rather hot  then i turned it back on and connected it again, and it wouldnt be detected by my computer.it wouldnt show up in device manager or in disk management.i tried restarting my computer etc. and nothing would happenany ideas people?  :-/

Answer:Problem with external Hard drive

Try it on another computer to see if the problem is the hard drive or the computer. It's probably the former unfortunately.  :-/

5 more replies
Relevance 62.32%

I have a maxtor 250 gb hard drive that does not spin. I took it out of the case and put in a 40 gb and it works. Is there anything i can do to make the 250 work again????
 

Answer:external hard drive problem

One Shot remedies include
freezing the drive in freezer (put in zip lock bag)
giving the drive a sharp knock

If after trying the above the drive spins, dont waste any time and just get your data off it.
 

3 more replies
Relevance 62.32%

I got an USB cable to hook up an internal hard drive to my laptop. It will not see the drive. I am trying to use it so I can retrieve the data and also use it to put my one drive stuff on it.

What can I do to troubleshoot this problem?

Answer:External hard drive problem

Is it a laptop (2.5") hard drive or a desktop (3.5") hard drive that you are trying to connect with the cable? If it is a 3.5" desktop hard drive, then you need a power supply/usb cable combination because USB by itself will not provide enough power to a 3.5" desktop hard drive.

Does the drive sound like it is powering up correctly? You should hear it spin up, make a couple of fairly loud clicking noises, then just keep whirring with more subtle clicking noises. What is bad is if the initial, louder clicking noises just keep repeating.

Is the drive showing up in disk management and you just need to assign drive letters to the partitions?

Disk Management - How to Post a Screenshot of Windows 10 General Tips Tutorials

0 more replies
Relevance 62.32%

Hi guys,

My Maxtor hard drive has crashed on me yet once again, i have tried using Getmydata back but for some reason my computer wont register that the hard drive is there. It will make a noise when i connect it to the USB but thats all.

Is there anything i can do as all my personal stuff is on there.

Thanks in advance
 

Answer:external hard drive problem

The circuits in the drive case may have died. Remove the drive from the case and connect it to your PC with a USB adapter, or put it in the computer.
 

3 more replies
Relevance 62.32%

I have an NexStar 3 2.5" external hard drive enclosure and am having
a problem. I have used this enclosure
successfully with a bunch of hard drives, however I am having a
problem with a Western Digital WD1200UE Drive (120 GB). The drive is
spec'ed to draw 940 mA max.
This drive was the primary drive in a laptop that stopped working
due to RAM problems. The drive was split into two partitions.

When I plug the drive into the computer (using two USB ports) the
computer finds the drive(s) okay, with the two partitions showing up
as E and F drives. The problem is that it shows no data on F drive
(which I know there is) and on E drive it only shows a few levels of
folders and files (the number of levels seems to vary each time I plug
the drive in). When I try to copy a file from the drive I get a
message that windows can't find the specified file.

What is going on and how can I fix it ?
 

Answer:External USB hard drive problem

The drive is spec'ed to draw 940 mA max.Click to expand...

Big draw for a 2.5" drive. As you are well aware usb ports (which work on 5v) can only provide 0.5a max each. In this case, connecting the WD drive using the additional usb power cable would be mandatory ie power cable first, then usb.

Questions:
1. Presumably, this WD drive has never been used in an external enclosure before.
2. Have you tested this arrangement using another usb port.
3. Are you plugging the external drive into a laptop or desktop usb port (laptop usb port may sometimes fall short of 0.5a)
4. Odd one now have you tried a different data cable ie the one that has a usb connector on one end and a mini usb on the other.
5. Have you tried plugging this into a powered usb hub.

I would take great care with this unit as it could conceivably damage your usb ports. As you are probably aware most 2.5" drives draw 0.5a.

Good Luck

PS: as an alternative route given the large amperage of this drive, I would be tempted to put this drive into a 3.5" external enclosure with a 3.5" to 2.5" adapter / converter (since most 3.5" external enclosures have their own external PS). I have never had need to resort to this method but have read many posts of people doing such to resolve detection issues with no ill effects.
 

1 more replies
Relevance 62.32%

I bought my SimpelTech External HardDrive 320GB like 3 years ago and it seemed to work perfectly until today. I turned the switch on, went into 'My Computer' and saw that instead of saying 'Simple Drive', it says 'Local Disk (E'. When I click into it, it says 'the file or directory is corrupted and unreadable'. Help!
 

Answer:External Hard Drive problem!

12 more replies
Relevance 62.32%

Hi Guys

My electricity went off the other day and ever since my external harddrive keeps beeping oddly and isn't recognized by my computer. Any ideas as has all my music and photos on it?
 

Answer:External Hard Drive Problem

9 more replies
Relevance 62.32%

I am running Windows Vista Service pack 1- 64 bit For some reson my external hard drive now shows up as 'Local Drive F'. The name of the USB device is WDC WD64 00AAACS-00G8B0. I no longer can access the files on it. This was the drive I put my backups on. When I click on the "SAFELY REMOVE HARDWARE' icon in the task bar...The message says " windows Cannot stop your device because a program is still using it. Close programs etc..." Before the disaster......... I installed some software I had for my monitor Viewsonic vx900 (when I had Windows XP) onto the new Vista.It was not working properly with Vista so I uninstalled it.Some of the dll files I could not delete...maybe this is the problem.I tried the System Restore... but to no avail.Is there a way to recover my files from my external drive?

Answer:External Hard Drive Problem

If you indeed had any program files on it in the past, i would suggest deleting all of those files, if not...and you need the files..continue on.

16 more replies
Relevance 62.32%

Hey everyone,
Please help me here. I bought a Buffalo Ministation 120GB Portable Hard Drive a week ago, and it installed fine on my PC. Windows XP was able to read it and could use it without problems. I copied important data, some movies, to it as a backup. Everything was fine UNTIL I made a stupid move.

I used Diskeeper on my external hard drive, and defragged it, in hopes of increasing performance. It was done successfully. However, when today I opened my PC, windows ChkDsk popped up, and started fixing my H drive (ext hdd). There were many messages like file record segment (XXXX) unreadable etc. It kept stuck that way for a long time, so I restarted my PC, and ChkDsk was skipped.

My PC opened up as usual, and when I went to 'My Computer' to see my external hard drive, there was a MAJOR PROBLEM. The moment I clicked, My Computer became unresponsive, and computer performed sluggishly, not loading many programs like Firefox. The moment I disconnected the hard drive, all the pending programs opened up and the PC was normal. I spent half an hour doing this to try to sort things out, but to no avail.

So I decided to restart my PC with the HDD connected. The problem was, my PC didn't boot up for a long time, until I disconnected the HDD, and it fully booted up instantly.

It was time to connect online for help. After hours of research, I got many tips, and I tried them all out, with results below:
Run ChkDsk on the drive - When I tried to do this, it wasn'... Read more

Answer:Serious problem with external hard drive. Please help!

6 more replies
Relevance 62.32%

ok bought an external hardrive there its 40gb i can transfer small files over ok, so im trying to move a few larger files over movies etc that are over 4gb and i get this error when i try click hereno it says theres a 4gb file limit on fat32 if i change that to ntfs will that let me send it over if so how do i do it

Answer:external hard drive problem

yes it will , click hereyou dont need to reformat and your files will be safe , however id back up first.

10 more replies
Relevance 62.32%

I have Western digital 250 GB external that i have all my data (pictures,movies,music....) on --- in fact i have only 4 GB of free space!!!
The problem starts when i can't see "My music" folder although i m not sure i didn't delete accidentally and i didn't notice any extra free space due to this disappear of the the folder!
so i tried to unplug and plug again several time and on another system too BUTTTT what happened after that a main folder ( in fact i have 2 main folders under the root folder only and inside of them for sure several folders)--- so a main folder appear but without an icon of folder so if i double click it will ask me which program u want to use to open this!!! and its size is now like 32KB!! although inside there is more than 180GB!! and the hard drive is still showing only 4 GB free!!

SO what's wrong? someone can tell me what to do? i really want my data back! i have no backup of it? can i still rescue my data? by the way the other main folder under the root still working normal i can go inside browse other folders...

So PLZ any serious suggestions?can i still back up it?

Waiting ur help, Thx in advance
 

More replies
Relevance 62.32%

Hi, i'm currently experiancing a problem with my LACIE 750GB External Hard Drive, when I start up my PC and go into my computer it shows that my hard drive is avaleable and when I go into it and try to open a file it comes up that it's not responding and it doesn't come up in my computer until a few minutes after and then the whole process starts again, i've tried changing the cable from the Hard Drive but that make's no change. Can someone on here please help me as i'm not very technological minded.

Answer:External Hard Drive Problem

Try running a chkdsk on it. Go to My Computer > right cilck the drive > properties > Tools tab > under 'Error-Checking' click 'Check Now' > check both the boxes > hit ok.

5 more replies
Relevance 62.32%

Hello All,I have an external buslink USB firewire 160GB HD for 2 years. And it's has been making this knocking sound at times it would render the drive inaccessible. I would then have to unplug it for an hour or two then it would start working again. I have some very important files that i would like to transfer back to my computer HD which is only 80G. But i may need to purchase a larger harddrive but i'm having second thoughts about external harddrives as an option if this is the way they operate. The harddrive was well taken care of never dropped my office is in the basement where it's always cool. The max space i ever used on this drive was 30 Gigs i just do not understand why the drive would function the way it is with less than half of it capacity load.Can someone advise??Thanks

Answer:External Hard Drive Problem

Yes, that happens.What you may wish to do is next time buy a external drive from a company that offers a Long life warranty.But the warranty does not protect your data. Only you can do that.Make duplicates of very important files on DVD-R  and put them in a safe place.On-line storage is practical only if your Internet speed is above 10Mbps.

11 more replies
Relevance 62.32%

I've recently purchased an external hard drive. As per the instructions, as I am running XP, I don't need a driver.Problem being when I plug it in and go to my computer, it isn't showing up? Also, I am not getting a prompt telling me new hard ware found, only the icon to safely remove hardware.Any ideas?

Answer:External Hard drive problem

Did you connect via a USB connector and cable?Does the Icon to safely remove hardware show your new external hard drive?And of course, your external hard drive's power cable is connected and switched on, right?

10 more replies
Relevance 62.32%

So my brothers external hard drive isnt working... please help
in our windows xp pc it doesnt show up in my computer. shows up in disk managment but if you right click all the options are unclickable. plus I wasnt able to asign a letter to it. it says it is empty now too. so he lost everything. well no biggie we just want to be able to use it again! I plugged it into my mac and it showed up and I dragged something in and it seemed to work fine but now the pc says its empty. anyway I really have no idea what to do. been searching the forums and all but the disk gives me no options when I right click on it (where it shows up above and down below). so I dont know what to do!
 

Answer:External hard drive problem

When in Disk Management, on the left hand side where you see "Disk 0", "Disk 1", "Disk 2" etc, does it say that the drive is "Offline" ? This can cause all the options to be greyed out.

If the drive is showing as Offline then simply Right click the Disk that shows as offline (In that same box that says offline) and select Online. This should allow the drive to be shown in My Computer like normal.

EDIT: After re-reading it, I noticed you said you assigned it a drive letter and it now shows up but it is empty? The hard drive may be having issue's, check into if it is showing up as Offline or not and post back.
 

6 more replies
Relevance 62.32%

HI there.I am having a problem with my WD external hard drive. I have had it for over a year and has worked fine but now when I attach it to my computer it says "USB device not recognised. One or more USB devices attached to this computer has malfunctioned and windows does not recognise it". I am running windoow Vista. I tried it on my home computer as well but I get the same message.Can the drive be fixed and if not can I get the data off the drive somehow.Any help greatly appreciated.ThaNK YOU

Answer:WD External Hard Drive Problem

Refresh USB PortsUse Drive clean up to remove USB device drive info from the registryclick hereorIn device manager Uninstall EVERYTHING under the heading USB, reboot the PC let XP find and install new hardware.Your equipment should now be recognised.

10 more replies
Relevance 62.32%

hi i'm using xp-pro and when i hook up my external hard drive which is a maxtor 6y120lo xp says it finds it installes drivers then it says its installed but will not work properly and want me to remove it what is my next move help please
 

Answer:Usb External Hard Drive Problem

Have you partitioned and formatted that drive yet ? ?
If not Windows will not recognise it.
You can use the Maxtor utilities that shipped with the drive.

patio. B)
 

3 more replies
Relevance 62.32%

Hi folks,
Im currently using a Western Digital MyBook Pro 250 GB external hard drive as media storage to free up disc space on my Asus A6U Notebook.

After my notebook crashed last night, I gave it time to correct itself but it didn't work. So I switched off the power supply and disconnected the USB devices etc.

I then restarted the laptop and reconnected all the devices.

I went to check everything was ok and to my horror when I try to open the external hard drive from "My Computer" it says " The Drive is not Formatted, Please format the drive".

I formatted the drive when I bought it, and it has been working fine for 10 months, I had over 80gb of music and 1000's of photos.

Any ideas to get it back? Without having to fork out for a data recovery firm?

Any help will be greatly recieved!
 

Answer:Problem with my external hard drive

Its fixed!

I took motions advice from anotherv thread and it worked a treat!
 

3 more replies
Relevance 62.32%

I recently purchased a 120 GB external Seagate Hard drive for my windows xp. As soon as i plugged it in, windows found drivers and it shows up in Device Manager. It doesn't however appear in Disk Management or My computer so I haven't been able to partition or format. Is there a reason why it would do this?
 

Answer:Big External Hard Drive Problem

16 more replies
Relevance 62.32%

I have an external hard drive that is no longer coming up when I plug it into anything. I tried both my computers and blu Ray player. It has worked on all of them before. I've tried device manager it doesn't show up on there. My computer acts like nothing is pluged in but the hard drive fires up and has power. Please help.
 

Answer:External hard drive problem

sanitarium89 said:





I have an external hard drive that is no longer coming up when I plug it into anything. I tried both my computers and blu Ray player. It has worked on all of them before. I've tried device manager it doesn't show up on there. My computer acts like nothing is pluged in but the hard drive fires up and has power. Please help.Click to expand...

Try replacing the USB cable. They're the cheapest and weakest link. I've had to replace several of mine for the same or similar reasons.
 

8 more replies
Relevance 62.32%

I have been having an odd problem with external usb hard drives. Since upgrading to a new computer, my external usb hard drive no longer works properly. My new system is a pentium 4d 950 running on an asus p5nd2-sli. 1Gy ddr2 ram. running windows xp sp2. This issue is that I have a 160 Gb ultra ide hard drive that I put in a usb 2 external enclosure. But, everytime I try to transfer files over, it eventually slows to a crawl and ties the whole systme down. IT never finishes transfering. The whole desktop becomes unresponsive but if I turn off the external drive, the desktop immediately snaps back to life. I have exchanged the external enclusre and tried this with my original seagate 160Gb drive and a new maxtor 200Gb that I just bought, thiking it was the drive that was defective. Proper usb drivers for the motherboard are installed on the system already. Any idea how I can fix this?

Thanks for you help!
 

More replies
Relevance 62.32%

Hoping some one could shed some light on this (iomega couldn't).
I have an 120gb iomega external harddrive, I had some problems after installing SP2 on my computer so i decieded to take it back to factory settings so I disconnected my external hard drive and proceeded with the formatting.

When that was completed I plugged in the external hard drive - usually a little balloon would pop up and a poping sound saying new hardware found blah blah (XP). I'm getting the popping sound but not the balloons saying it's detected. When I go into safely remove hardware it is listed in there.

I can see the drive in disc management but there is no drive letter and it won't let me assign one (the options to do that when right mouse click over drive is not there only "help" is).

The actual external drive itself is humming along when i turn it on and starts up and sounds normal.

I took it and tried on another 2 computers and the same thing was happening. I don't understand how this would have happened as i did everything safely and being plug and play it should just work!!???

I had a few important pictures on the hard drive and all i really care about now is getting them off, to have the hard drive working again would be an added bonus.

Tried with firewire and usb
Model number DHD120-C

I'm pretty much a novice so any help would be fantastic - the drive is now out of warrenty.

Tiff
 

Answer:External hard drive problem

Well if it won't work on any PC I would say its dead.
On your PC the only thing I could suggest is making sure you have SP1.
 

2 more replies
Relevance 62.32%

Hopefully I have this in the right forum...

The other day I was burning a data cd using files from my external hard drive. Its a Western Digital 160gb. I left my computer unattended for a little while and did not realize that my computer had froze. Call this very bad timing, then the power went off. The power came back on after 10 min. but I decided not to try again until the next day. I turned on the hard drive but it doesnt make the connected sound but it does turn on. When I turn it off...it makes the disconnect sound. Can Anyone help me out or did I lose all my data??

Also, I plugged the hard drive into my laptop and it was detected but said it did not work properly...

Thanks for any help

Answer:External Hard Drive Problem?

Could it be I need a driver? I'm running windows xp pro and this harddrive is plug and play.

anybody?

4 more replies
Relevance 62.32%

hello everyone, i need help. i am having a problem in joining 3 drivers in to one drive in my external hard disk drive.i got it 2 years ago from a computer shop and i requested them to help me to break my 80GB external hard disk drive SATA into 3 drives with averagely 25GB each. now the shop had already closed and i dont know who to seek for helping me to delete the other two drives and make it one drive for 80GB as i already ask alot of other computering shops for help but the replied me that they don't fix it. could anyone kindly help me through it?thanks.

Answer:external hard drive problem

We need more information, Please look here.

1 more replies
Relevance 62.32%

I have Lenovo Y560. when i connect my philips SPE3051 500gb harddrive my laptop say it's unknown device. my harddrive can be used with other computers ( my dormmates' computers, my ex-laptop and my old computer). but i cant use my harddrive with my Y560. please help me.

Answer:external hard drive problem

Hi atilaykut,
 
Welcome to Lenovo Forums.
 
Could you try using it on a different USB port and see if it works.
 
//JameZ

3 more replies
Relevance 62.32%

Hey guys!

Here is my promblem, I have had my 120gb external hard drive for quite some time now (maybe 6 months), it's an IDE to USB case in which you can put laptop HDDs, and mine is a 120gb toshiba in a Vaio case.

It has always been working fine, but yesterday I brought it to a friends place and when I plugged it in the power LED lit up, but the HDD did not start to spin, and the computer obviously did not recognise it. The case is not the problem as I was able to load different HDDs from it.

Can anybody tell me what happened? Did this happen because I unplug my USB components without safely removing them? (I doubt it though...). And transportation is not an issue, I handled it wit care

Any ideas on what to do? Thanks ppl

Answer:External Hard Drive Problem

HDD's should have jumpers to switch between master and slave. Was your external a slave?

1 more replies
Relevance 62.32%

Got a used USB external hard drive from a friend. In my haste to remove his info from the drive I must have
wiped out info needed to recognize the drive. My OS (XP) says it is an unrecognized device.
What can I do? I did not get the software CD from the friend.
 

Answer:external hard drive problem

7 more replies
Relevance 62.32%

Hi

I have an external Hard Drive 30GB. It used to work fine but now when I plug it in the light turns on and Windows says it has foun new hardware but it may not work properly. The Hard Drive is not listed in My Computer or Device Manager. I have tried it on other computers but it does the same. I have also tried it with a different USB but still no luck. Does anyone know how I can fix this? I can't find any drivers on the net as XP is meant to install them itself except it is not doing it on this. Thanks.

Answer:External hard Drive Problem

I am having the same problem. Would anyone be willing to say something on this problem?

3 more replies
Relevance 62.32%

I've got a problem with my Maxtor 3100 external hard drive. There are several things going on and I'm not sure what is connected to what so I'm just going to tell everything.
I recently bought the 80 GB Maxtor because my Dell only has a 4 GB internal drive and it is getting close to being full. I had upgraded from Windows 98 to XP SP1 several months ago and it filled up my C drive quickly! So I buy the Maxtor drive, open the box and plug it in just like the pictures show. Things seem fine. When I go to 'My Computer' it now shows both hard drives. When I go to disk management it shows both as well. I have Money 2005 on my C drive (internal) and I saved a backup of it to my E (Maxtor external). Then I had the brilliant idea to move Money from C to E to save space on my C drive. This is where it all goes down the drain. I did something wrong and I lost the Money file I was working on so I tried to restore from the backup on the E drive. Money said it couldn't find it on E or C. While trying to find out what was going on I, at some point, rebooted. At this point the computer couldn't find the Maxtor drive at all. It wasn't under 'my computer' or disk management. I can unplug the drive and it will then show up under 'my computer' but still not under disk management. So now not only have I lost Money I've also lost my external drive. I called Maxtor and they suggested converting both drives to NTFS from FAT32. I was ... Read more

Answer:external hard drive problem

so your saying that you can't access your 2nd h/d at all? if that's the case i'd try and see if i can access it (external drive) with some data recovery software, get what you can off of there, and then reformat it.

what about trying to connect it to a friends/relatives computer, and see if you can access it?

this is only my opinion, and i'm sure someone will come behind me and say something if i'm wrong!!

http://www.pcinspector.de/download.asp?language=1#file_recovery <-- this one i've used

http://forums.majorgeeks.com/showthread.php?t=58213&highlight=data+recovery <-- thread here (i kept), but i couldn't figure out the software

anyway, i wouldn't do anything real quick (like formatting, etc.), until you get what you can off of there, and/or someone else has any other ideas!! - sos
 

1 more replies
Relevance 62.32%

I'm desperate for some help from someone who knows testdisk or can recommend another program that will recover my data. It suddenly started to report that it was raw data and when I ran testdisk (as advised by Western Digital) it appears that the partition table information is corrupted. I believe I need to change the geometry information but Idon't understand how this works. I really would appreciate any help with this as I am sure the data is still there. The disk has all my partner's music files on it, which were transferred because he has just got a new PC. As he has just had Chemo for liver cancer the stress of losing all his data is really not helping a very sick man.

Answer:Problem with external hard drive

You could try Recuva which is a free file recovery program. click here I'm not sure that it will work if the file allocation tables are corrupt but it will not do any further harm.

10 more replies
Relevance 62.32%

Hello,

My Toshiba laptop got really slow and I was suggested to replace the hard drive since adding RAM seemed to make no difference. It did solve the problem and I bought an external hard drive enclosure for the old hard drive to use it for extra storage space. It worked fine for about two weeks (considering the fact I dropped it on the first day...). However yesterday, when I tried to access a folder on that old hard drive, it wouldn't open it and it froze the "my computer" window. I think I eventually just pulled the usb cable out (without ejecting) to replug the HD, hopeing to fix the problem. Unfortunatelly, that was the end of it.

When I plugged it back, the HD lost its "name" and I couldnt access it. I kept unplugging and replugging and sometimes it would tell me to reformat the disk. Eventually I gave up and quick formatted it. Now it works flawless - i can access it without a problem and it is always recognized.

But now I need my information back... I tried some free software but it tells the disk is empty, which is impossible.

So here is the question: Is it possible to get my files back??? I haven't written anything to the HD so all data should be intact. Otherwise... my entire movie collection will vanish forever.

Thank you in advance!
 

More replies
Relevance 62.32%

I've searched around and this problem seems unique, but then again I'm not that experienced with this sort of thing. I have had a 500GB Maxtor One Touch Plus 4 (The black one with the light at the front which is also a button you can press to back-up data) for about four months. Initially it was working fine. I loaded the Maxtor Manager software and almost filled it completely with important files I couldn't fit on my laptop (as it only has a 40GB capacity). About 2 months after having it, sometimes the windows I had open from the drive would suddenly close and either the drive would suddenly disappear from being recognised by the computer, or if it was still recognised, when I would try to click on it it would say "Disc has not been formatted. Format now?". Usually I could fix this simply by unplugging the external hard drive and plugging it in again, and the drive would work fine again. However about a week ago, this same thing happened again, but no matter how many times I unplugged and replugged it, whenever I tried to access the drive it would ask me if I wanted to format it. Obviously I can't reformat it because that would mean losing all my data, but I've tried everything short of calling up a seagate support number or a local independent IT person. I've tried other USB ports, other USB cables, other computers, updated drivers, uninstalled and reinstalled drivers, and turned the drive upside down but I still can't access the... Read more

Answer:Another External Hard Drive Problem

Bump! This is really important, my life is over if I can't get my files back!
 

1 more replies
Relevance 62.32%

Hi i am having a lot of problems with my Pc not seeing any usb external hard drives acouple of weeks ago i had some problem with my existing usb drive an iomega caused by a program i was using having solved that i decided i would like a bigger external drive so i bought a Packard Bell Store and save but my pc would not see it so i thought iyt might be faulty so i went out and bought another one which was another Iomega and same again my computer couldnt see that drive.I Did some trouble shhoting trying other usb ports to no avail i have also tried both these drives on my laptop the Packard Bell works fine and can be seen the new iomega come up with the message invaild system disk please replace so i am thinking thst drive may be faulty and to baffle me my original iomega drive works fine so i am back to square one is this a driver realted problem or a hardware issue i am totally confused please help i am tearing what littele hair i have left out.

Answer:External USB Hard Drive problem

Have you looked in Disc Management. You do say it was not recognised,Was that in DOS BIOS or Windows?

3 more replies
Relevance 62.32%

I have all seagate barricuda hard drives. I was using them with a USB connection and external power supply. The disks now can not be accessed as they fail the SMART test. I have tried to use the Disk Management program and sometimes I can see the disk but can not access it. I can not initial the disk nor format it. How can I solve the problem. I can now connect each disk directly to my motherboard via SATA connection and the computers power supply. Still I have Disks which show they have data, fali the SMART test and show as RAW.

Please help.

Thank you very much.
 

Answer:External hard drive problem

Moviegeek37 said:





I have all seagate barricuda hard drives. I was using them with a USB connection and external power supply. The disks now can not be accessed as they fail the SMART test. I have tried to use the Disk Management program and sometimes I can see the disk but can not access it. I can not initial the disk nor format it. How can I solve the problem. I can now connect each disk directly to my motherboard via SATA connection and the computers power supply. Still I have Disks which show they have data, fali the SMART test and show as RAW.

Please help.

Thank you very much.Click to expand...

Sorry I did not give details of my computer. I have Windows 8.1 as OS, I have 120GB SSD for operating system, a 1TB internat HD, with a cd/DVD Drive. I have Intel i5 quad core CPU, 16 GB DDR3 RAM and am able to connect a Hard Drive directly to my Motherboard and to the machines power supply. When my Hard drive is connected to computer should be viewed as an internal Hard Drive and it is. However it gives a message that it fails the SMART Test. The disks used to be connected via USB and I had more than one connected at the same time. Windows caused the problems on the hard Drives when so connected and offered to Scan the Hard Drive. I was reluctant to do this for fear of causing data problems and that was the start of the problems.

How can I get out of this mess ( I have 4 HD's so infected all filled with movies. Even if ... Read more

1 more replies
Relevance 62.32%

I am using a Glyph external hard drive on my XP PC and it seems to have developed a recognition problem. When I plug it in, XP goes far enough to see that it is mounted and provides the "safe disconnect" icon, but the disk no longer shows up on My Computer so I cannot access it. There are no vital data on the disk now so I would be happy to reformat it and begin again, but I can't get at it. Device Manager tells me that the disk is functioning correctly, but I still can't see it. Has anybody got a way?

Thanks
 

Answer:External Hard Drive Problem

kaplapd said:





I am using a Glyph external hard drive on my XP PC and it seems to have developed a recognition problem. When I plug it in, XP goes far enough to see that it is mounted and provides the "safe disconnect" icon, but the disk no longer shows up on My Computer so I cannot access it. There are no vital data on the disk now so I would be happy to reformat it and begin again, but I can't get at it. Device Manager tells me that the disk is functioning correctly, but I still can't see it. Has anybody got a way?

ThanksClick to expand...

i just posted this earlier, it applies to xp. i'd try this and go from there (let us know what happens). g/l, sos

http://forums.majorgeeks.com/showthread.php?t=154700 <-- External Hard Drive
 

3 more replies
Relevance 62.32%

Hey Everyone,
About a week ago I tipped over an external hard drive that I have. It was still working fine. I was using it 10 minutes ago, but I just decided to do a disk check on it through Windows XP to ensure it was all ok. However, the disk check came up with an error saying that it could not be completed and now my drive is not recognized when I plug it into my computer, my ps3 or my laptop. Is there something I can do to fix this? Is the hard drive dead? It was working 10 minutes ago.

Please help!

Thanks.
 

Answer:External Hard Drive Problem?

If it doesn't work on another machine, remove the drive from the case and try connecting it internally or via USB adapter.
Sometimes the cases go bad.
 

1 more replies
Relevance 62.32%

Hi

Havin a problem with a ext HD, 6 months old 250GB USB 2

It appeares in Windows explorer as
Local Disk M

"The disk in drive M is not formatted.
Do you want to format it now?"

24Hrs ago it was called "Data (M: )" and was 190 GB full.

The problem first appeared whilst plugged into a laptop, there was no obvious reason.
os XP

Ive allready tried to plug it in several ports on several computers, all result with the same format option.
When I remove it from the USB ext case and wire it with the ide cables and change the BIOS boot up to auto. The reboot takes a while to go through the BIOS start up but it doesnt find the HD.
Then I put it back into the USB case tried the seagate SeaTools online ext HD test it says its OK but empty.

So now Im scratching my head.

Is there anything else I can try or at lest how do I get the data back? Is there a way to retrieve data after a format??

Id really appreciate any help, as this could be a real nightmare.
 

Answer:EXternal Hard Drive Problem

16 more replies