Computer Support Forum

DVD drive can read video dvds but cant read data disks.

Question: DVD drive can read video dvds but cant read data disks.

My dvd drive in my Emachines laptop cant read data disks anymore, but it can read/play music and video dvds without any problem.

I have an Emachines D732z. I have Windows XP and drive is hl-dt-st dvdram gt32n.

I'm unsure of the cause of the problem. Can anybody help out? thanks!

Relevance 100%
Preferred Solution: DVD drive can read video dvds but cant read data disks.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: DVD drive can read video dvds but cant read data disks.

Are the Data discs CD's? When you say Musicand video dvd's do you mean Music Cds and Video dvds?

3 more replies
Relevance 86.13%

Please help me, I have had my computer for about a year now and up untill recently has just given me a problem, My disk drive for some reason unknown to me has just 'given up the goose' so to say, and refuses to read disks with data. I have tried reading a disk with no data and it seems to read that just fine. I done know what is wrong with it but any help would be much abliged.
 

Answer:Disk Drive will not read disks with data but will read disks with NO data

12 more replies
Relevance 78.59%

Hi,

I have a toshiba Satellite P20 computer.
My problem:
- I can play DVD video on my drive but I cant read data or write data even on DVD or CD format.
I already ugraded my driver but still won't work.

Any help?

Answer:P20: Can play DVD video but I can't read data DVDs

Hi

In my opinion your drive is defective. Laser position for read and write is not the same. If my theory is right I can recommend you to change it with TEAC DV-W22E drive. I have tested it with my Satellite P20-303. It works perfect.

Bye

2 more replies
Relevance 76.27%

I have this DVD drive that reads video DVDs and pretty much any other application of DVDs but it can't read data DVDs or install software from them.
 

Answer:DVD drive doesn't read data DVDs

How old is the DVD drive.
The most common failure item in a computer built in the past 10 years is the optical drive. The laser burns out, or the laser gets out of alignment, or the belt slips, or the drive wheel slips.
They generally last about a year, but if you use them a lot, they will fail after six months.
Luckily, they are very inexpensive nowadays. You can replace one from Wal-Mart, or Best Buy, or Target, or Circuit City, or the remaining CompUSA for about $$24 to $29 to $34 to $39. Four screws, and some cable exchanges, and you are done... if you can figger out how to get into the case.
 

1 more replies
Relevance 76.27%

My Combi DVD Drive CDRW drive, will read DVD's and Audio CD's but not any sort of data disk. I am running Windows XP and the Drive is showing up in my computer as the D: Drive, if the disk is a DVD format, even with data on it the drive reads it but and CD or CDRW disks it says there is not disk in the drive.Any Ideas?

Answer:Drive will read DVDs and Audio but not Data

What mak eof drive is it ? Unlikely, but it may need specific drivers instead of the generic Windows ones

1 more replies
Relevance 76.27%

Both optical drives are shown as working properly in Device Manager, but 70% of the time will not read data DVD disks. That includes data disks burnt using Nero and ISO Joliet format; and either mutli-session or finalized after burning. And disks formatted like a flash drive in UDF format using W8 burning software. And is the same for R or RW +/- disks.

Rebooting sometimes fixes the program, other times not.

I have an Intel mob and CPU but Intel do not support drivers for W8 so all drivers are generic W8. Running driver update from device manager says all drivers are up to date.

I also intermittently, but regularly, get the printer and webcam USB2 drives not detecting these devices. And occasionally the USB3 external hard drives. USB drivers are also up to date.

Any suggestions?

Answer:Optical drive often won't read DVD data disks

Your DVD/CD might be dirty. Wash in warm water with soap.The read head in the DVD might be dirty. Get a dvd/cd cleanerLast resort. Replace the DVD.

15 more replies
Relevance 76.27%

I have had this problem off and on before but it always works again, until recently. The drive will read cds and dvd movies without issue but when I insert a dvd data disk it doesn't read anything. I have updated the drivers and firmware i'm running Windows XP Pro and the drive is a NEC DVD-RW ND-3550A. I would appreciate any advice.
 

Answer:MY DVD-RW Drive will read cds and dvd movies, but not dvd data disks.

The data disks you are trying to use, are they disks that were written on by another computer? If so, what do you use to write your disks?
 

3 more replies
Relevance 105.78%

I recently replaced the hard drive in my 3 year old HP notebook. The original HD was an IBM Travelstar 20 gig and the new HD is an IBM Travelstar 40 gig. I am not sure if this is related to my problem but note it here just in case. After reloading my OS with factory provided restore discs as well as downloading other freeware such as hijack this and ad-aware se, my Sony CD-RW DVD combo drive will not read data or audio cds. It reads them as being blank cds and after the auto-run starts the box asking me what I would like to do with the inserted blank cd pops up. DVDs however play perfectly in the system. Obviously the drive was working when I reloaded my OS with the factory restore discs. I ran hijack this once after installing to establish an ignore list of installations on the restore that are not a regular part of my Windows XP Home but I have not deleted anything. I have upgraded the driver, un-installed and re-installed the drive, downloaded Windows updates (SP-1 and 2 and other patches) amongst other suggested solutions and have restored the computer back to when I first re-installed the OS all to no avail. The only thing I have not done is a complete reload of the OS. I have seen some solutions that speak about BIOS updates and configurations and HD partitions but they are in response to problems similar to mine but not exactly the same thing. I am reluctant to try those without more info. I am at this point thoroughly exasperated. I want to reload some picture and aud... Read more

Answer:cd dvd combo drive plays dvds but will not read audio or data cds

Well, here's what you can do to narrow it down to a software issue. You said the drive obviously was working when you reloaded your OS from the factory restore disks, which I have no dispute on. So how about rebooting with one of those disks in there again (the first one thats bootable), if it boots off of that again great, but be sure to cancel everything so it doesn't wipe your existing system.

Provided it boots from that your drive is still good, and it is something in Windows, something I can't think of right now though
 

5 more replies
Relevance 104.14%

Help needed desperately, please.
Formatted my hard drive yesterday as too much mal and adware on computer, slowing it down.
Spent entire day downloading all the windows udpdates etc.
CD drive will read audio disks, dvd's, program files on backup disks, utility disks....
... BUT won't read any backup data disks I made before formatting eg. word documents, power point documents, pictures. I get an error message saying : D:\ is not accessible

any ideas?

Kevin

Answer:Satellite 1900-102: drive won't read any backup data disks after C: formatting

Hi,

have you tried to access the disks in another computer? Maybe the problem is there.

Bye

3 more replies
Relevance 101.68%

hi guys,

I had someone burn a set of dvds with data on them, and mail them to me...
I tried them on a pc and a mac but they could not be read... the drive would try and try but could not read anything of the disk.
so i sent them back, thinking maybe they were not burned right or not finalized but the guy who is a tech expert says they are fine, and tried them on multiple pcs and they opened...

any ideas? is there something that i can download (the equivalent of a video codec for dvd data for example?)

the disks are DVD-R 16x 4.7G and right now i am using an HP lightscribe drive that should be +/- R ( it says R/RW/R+DL)

thanks
 

Answer:cannot read DVDs... but the disks are fine!

I wish you put the exact model you have. Hm.. Indeed, maybe your DVD drive does NOT read -R/RW/DL disks though that type of a drive is probably not very easy to find. A box for my DVD drive says DVD+/-RW not just + .

Only another possibility I could think of.. though unlikely is .. some computers from Dell etc come with what is called Drive Letter Access or DLA. Basically once a disc is formated, you can use the disc like a floppy disk. You open the disc from My Computer and just drug and drop files you wanna save on it. It doesn't require you to have Roxio or Nero to burn data disks if your computer has DLA installed. But from my experineces, computers that do NOT have DLA have difficulty reading some discs burned with DLA on another computer even when the discs are closed / finalized. It's unlikely but possible that the shipper used DLA to burn the discs and your computer doesn't have DLA.
Either way, to my knowledge, there's nothing you can do to get your own DVD drive read the discs if it's not mean to read the tyep of disks you got or it's the DLA issue. The only thing you can do is to transfer their contents to another computer's hard drive whose drive can see the contents, and burn another set of DVD+R disks with the contents on that computer using Roxio or Nero.

(Just a though... it'll take a while for your computer to read the dics after you pop them in your dirve... in case you are the impatient type... Also, if you inst... Read more

1 more replies
Relevance 97.99%

Hello, I recently installed a game which came on a DVD disk
The install had a few problems, and it needed to restart several times. (It looked as though it was unable to read the disc, which resulted in a failed install)
Eventually it installed and all was fine.
The game needs a disc check to start up, and so it must be able to read the DVD before the game can start. It was able to read it, and I quit and restarted the game several times with no problems. However, I tried another game restart and the launcher could NOT read the DVD ("no disk in drive" error). I re-inserted the disc and it worked.

Later, I had the same trouble multiple times. It worked one final time, but I later tried to start the game (and thus read the disc) and it refused to acknowledge a disc was in the drive. I restarted, I removed filters by editing the registry, I uninstalled the DVD drive drivers and even tried blowing air into the drive. I have also tried microsoft's "fix it" software for the drive. None of these methods resolved the problem.

The drive cannot read any other DVDs either (opening them from "computer" just opens the disk tray and states there is no disc in the drive)
The drive IS able to read CDs, which obviously means something (I'm not sure if there are two different lasers or something?)
For this reason I'm leaning towards a software fault, but I don't know what to do to remedy it.

The drive in question: TSSTcorp DVD+RW TS-H653F AT... Read more

Answer:DVD RW drive will not read DVDs (But will read CDs)

Yes. there are two lasers, and it sounds as though one has failed.
Replace the drive.
 

1 more replies
Relevance 97.58%

hai everyone i've got some problem with my dvd drive, CDDVDW TS-T633P
from HP touchsmart 600 1137D

my dvd can't read or play dvd movie, i reinstall it few times but it can;t solve the problem





can anyone help me about this? i need sugestion

Answer:dvd drive can't read dvd movie, but can read data dvd or dvd games

Shot in the dark...

Go to the Device Manager and find the entry for your DVD. Right click it and select properties then "Region" and make sure a region is set for the drive. Without a region set it won't play movie DVDs.

7 more replies
Relevance 94.71%

Hi,

My CDrom unit won't read some data CDs, it reads music ones ok
and most data CDs, but it won't read my back-ups from Nero.

Awkward because thats the reason for having the back-ups.

I guess there are different 'formats' for burning CDs ??

I guess i have to pick the right format to use ... ??

Is that it ?

John
 

Answer:CD difficulty, won't read some data disks ....

16 more replies
Relevance 93.89%

I have an intresting for you.
I have a dell e5410 with win xp installed.
It will not read any cd or dvds that are installation media. In my computer total size and free space shows up as 0 bytes for both.

This problem just occured, not sure when it started, but I used to be able to do this with no problems.

If I put a data cd or dvd into the drive it reads OK.

I uninstalled the drivers and re-installed, still the same.

I tried to run Mr. FixIt from microsoft, it would not run, had a run time error(only error message).

Any Ideas, any help would be appreciated.

Thanks in advance
 

Answer:can not read install cd/dvds, data disk OK

ALL "finalized" CDs/DVDs will show 0 (zero) space available no matter what is written on them, this is normal.
Welcome to PCReview.
 

22 more replies
Relevance 93.89%

Monday Night, June 8, 2009 10pm est.

Hello Again Master Technicians,

After attempting to tweak the 'virtual memory' page file on my celeron PC, I find I am still having trouble burning a decent data back-up DVD.

I downloaded a trial copy of Ashampoo - a burning suite which you can get here at this site. I also have Nero Burning ROM 7, and its assorted suite of apps.

I am trying to make back-up copies of data from my PC onto DVDs. There's already a bunch of posts I did last month about 'bad DVD burns'. We found that it's best to put no more than 4.2 GB of data onto a single DVD, since the last files would go on the outermost areas of the DVD, which is the least dependable. They record from the center out. So don't try to load all 4.7 GBs with data. The speed of the burn may also affect its quality, so burn 'em slow as possible: 2X or 4X. Also, the quality of the brand of DVD makes some difference - so invest in the bigger name brands and not fly-by-night cheap-o dubious 'deals' on eBay.

So here I am, after purchasing good quality store-bought Memorex DVDs, and attempting to burn less than 4.2 GBs onto it at a time, at the slowest speed available, 2X. I have 2GBs of DDR RAM, and my page file is on the slave drive (D:/), not C:/ where the operating system is. The page file is set to 'custom' at 2000 - 5000 MBs. I think we hashed-out the subject of 'virtual mem... Read more

Answer:Read Errors Burning Data DVDs

HI,
I have burnt literally hundreds of DVDs ,CDs and Data DVDs using all different brands of media with no trouble since I upgraded my PC to a fast processor a couple of years ago. I don't like Nero Burning Rom but find Nero Express is the way to go, so simple to use, takes no brain power at all which suits me fine. What speed is your processor?
 

7 more replies
Relevance 92.66%

Long story short - My sister has a dozen CD-Rs full of photo images, written using WinXP. That computer is now gone (ie. we don't know what utility was used). Now she's trying unsuccessfully to access any of the disks in a DVD drive (different computers) with Win7 home & pro and gets messages of:

a) (white x in red circle) D:\ is not accessible. The file or directory is corrupted or unreadable. Or,
b) Window says DVD RW Drive (D:) / Disk title (ie. "Summer Trip 2007B") / Open folder to view files using Windows Explorer. But attempts to open directory ... go back to a) Not accessible.

Plays audio CDs, DVDs, and DVD data disks fine.
I was thinking it was a UDF issue but found that Win7 should read any UDF written by XP? I don't have a list yet of what software she has/doesn't have (but again, would that matter in Win7?)

Anyway, I'm confused. Of course she's 500 miles away, but I could access her PC if details are needed... Any thoughts? Many thanx!!

Answer:[SOLVED] Can not read CD data disks written by WinXP

What is the format of the photos? The files could be corrupted. You could try 3rd party software to try to open the files like Irfanview or xnview.

12 more replies
Relevance 91.43%

put a disk with a program in to my system it wont even acknowledge its there, anything like DvD CD its fine.Anyone know anything about this?cheers

Answer:Will read DvDs and CDs Wont read Autoexe on  

Have you disabled autostart? Can you start the program by clicking on the appropriate setup.exe file on the CD?

1 more replies
Relevance 91.43%

My CD Drive has started giving me problems.
It doesn't read all the CD I put in (Particularly Audio CDs).

It Plays DVDs fine.
I'm also unable to burn CDs as the system doesn't detect a CD.

Any suggestions on what I should be doing?

Answer:Satellite A100-033 - ODD doesn't read all CDs but read DVDs

Hi

Maybe there is dust on the lens of the CD/DVD drive so I recommend cleansing the lens.

Further you should try to remove the upper and lower filters in registry. This does often solve with the CD/DVD drive so check the workaround on the Microsoft website:
http://support.microsoft.com/kb/314060

In worst case the CD/DVD drive must be replaced :(

1 more replies
Relevance 90.2%

I burn dvds with a stand-alone dvd recorder(for Tv records),and I have more than 1000 dvds which are unfinalized.I want to finalize these dvds with my pc(Windows 7).A person who works in Pioneer's tech support said me that I can finalize discs with computer by using Nero's disc copy feature. But the problem is,when I put an unfinalized dvd which was recorded with my stand-alone dvd recorder,my computer's Lg H62N dvd burner tries to read the dvd,and doesn't stop.If I don't eject the dvd,the dvd burner tries to read the unfinalized dvd until the system locks-up,if the system doesn't lock-up then it continues trying to read the unfinalized dvd non-stop.

I tried unfinalized dvds with another computer(Windows Xp),and it's dvd burner didn't try to read the unfinalized dvd non-stop,it just stopped trying to read it in a few seconds.It's the way which I want my computer to behave.

What can be the reason of the problem?Also,I don't know if this is related to my problem or not,but when I put a finalized video dvd into the dvd burner,nothing happens.But when I write "f:"(dvd-burner drive name) onto the textbox in Start Menu and then press "Enter",it causes Windows Media Player to automatically start and play the video dvd.Although I disabled Autoplay feature for everything,I couldn't find a way to stop this.

What can be the reason of the problem?
 

More replies
Relevance 89.79%

I have 3 DVD-R disks with content (documents, graphics files, etc. ? NO VIDEO files) that was backed up from a previous computer. I cannot read (or even see) any of the content from these DVDs. I have an identical (type) DVD-R with video content, and it opens and runs just fine.

I have a Toshiba Qosmio and its DVD drive reads: DVD multi-recorder; DVD rewritable; CD rewritable. When I insert any of these 3 data DVDs, the DVD drive (F on my machine) that usually says ?DVD-RAM? next to the icon (in Explorer) now says ?CD drive? (although the icon itself says ?DVD-ROM? at the bottom of the icon). If I click on the F: drive icon, or attempt to ?open? files from the F drive, I get an error message that says ?F: not accessible. Incorrect function.? If I right click on the drive and go to properties, it shows that all the disk space is used (which should be correct ? each of the 3 DVDs should essentially be full of content), but I cannot see any of the folders or files on this drive, even when I click ?mixed media? as the file type to open (rather than video files). Again, inserting the exact same type DVD-R disk with video content into this drive works just fine.

I have attempted the same procedure on my Dell Latitude D600 (DVD drive reads: DVD-ROM; CD rewritable). The DVD drive in this computer shows up in Explorer as ?DVD/CD-RW drive.? When I insert one of these data disks into this machine and double click on the CDC drive icon, nothing show... Read more

Answer:Cannot read DVD-R with data content; can read same type DVD-R with video content

you may need the correct codecs. Also if the discs are +R, you will not be able to read them in a -r drive.
 

4 more replies
Relevance 88.97%

This desktop is only about 3 months old and so far has worked great!! But since last week for some reason the CD/DVD Drive will not read any disc. The tray will open but then nothing happens at all once a CD/DVD is in. Doesn't even sound like it is spinning. Any ideas?? Please help!! Thanks!!

Answer:CD/DVD Drive will Not read CD/DVDs

Also it is running Windows 8 and is a Ideacentre K410. And the CD/DVD Drive it is showing I have installed is TSSTCorpDVD-RW SH-216BB Not sure if that has always been the drive or not.

1 more replies
Relevance 88.97%

my dvdrom drive has stopped reading dvds and dvdroms. It reads audio and cdroms but doesn't detect dvds in the drive (xp os)

Answer:dvd rom drive won't read dvds

Hi, Possibly your DVD decoder has become corrupted. Do you have your DVD software disc so that you can re-instal it? If you have the disc I would imagine that you would have to remove the previous set up through 'Add Remove Programs' before you re-instal. cheers, Bill

3 more replies
Relevance 88.97%

My CD drive on my computer was recently not working. It would open and close just fine, but when a CD/DVD gets put into the CD Drive, it will not read the CD. All of my CDs that I put into the drive show up as "DVD-RAM Drive (D:)", and when I double click it with the CD inside, it brings me to a blank page, just like clicking into a blank folder. I'm using Windows XP Service Pack 3. I've been looking everywhere for help, and this is the only place I could count on for help. Thanks!

Answer:My CD Drive will not read any CDs/DVDs

Look in the Device Manager to see if there are any errors under CD/DVD-ROM.

Some times drivers become corrupted, try reinstalling the driver.

If you click on the + in the box it will expand the tree to display your optical drive/s. Double click on the drive in question and then click on Properties. Click on the Driver tab at the top of the page and then uninstall the driver. When you restart your computer the Installation Wizard will recognize new hardware has been installed and look for the appropriate driver for the drive.

9 more replies
Relevance 88.97%

My DVD drive is Plextor DVDR; my Computer is HP Pavallion, desk top and I am runing Vista. I tried the same DVD on my Laptop and it worked. When I put the DVD in the drive on my desk top, I get a "message that says "Please insert a disc into removable drive"
 

Answer:DVD drive does not read DVDs or CDs

I think this is posted in the wrong section of the forum. But check the drivers are correctly installed in Device Manager (Start, r/click My Computer, Manage, Select Device Manager on the left hand column) Look from any devices with a yellow exclamaion next to them. If so find te latest drivers online and install!
 

1 more replies
Relevance 88.97%

Hello,

The CD-RW/DVD combo drive on my Satellite Pro A40 (14 months old) stopped to read DVD (DVD-R or video, haven't tried other types), though it can read DVDs some time ago. I have cleaned the drive using a cleaning disk. I think the problem started when I upgrated the OS from WinXP SP1 to SP2, but not sure. I tried writing CD-R and CD-RW, and no error was reported, but the resulting CDs are unusable (cannot be read in the drive, with the LED flashes a couple of times and then on forever).

Anyone has an idea of how to solve this ptoblem? Thanks

Richard

Answer:Sat Pro A40: CD-RW/DVD drive cannot read DVDs

Hi Richard,

I would suggest that you access Device Manager on your notebook and then remove your DVD-ROM devive from the list. When you have done this then select the 'Scan for New Hardware' option and allow Windows XP to re-install the device and associate the correct driver.

HTH

3 more replies
Relevance 88.97%

So my problem is this: My DVD drive simply refuses to read DVDs. CDs work fine and for some reason the DVD with W7 is also read by W7 itself. Any other DVD (both single and dual-layer) are unreadable. Windows simply ejects the tray when I try to open a disc and asks to put in a disc. I tried both retail DVDs and DVDs which I burnt myself, none of them work (except for the W7 install disc).

I also tried reinstalling the driver (twice) and upgrading the firmware from 1.1 to 1.3. I have an Optiarc AD-7173A. I doubt it's the lens seeing as how it's still able to read the Windows disc and it didn't have any problems in XP (can't try that now as W7 is the only OS on my main computer).

So does anyone have any ideas? I'm also thinking about hooking up another drive to my PC to see if that one works and my current drive to another PC but before that I'm wondering whether anyone of you can help me.

Answer:DVD Drive won't read DVDs

CE

Is the drive int, or ext? USb, maybe?

Ken

2 more replies
Relevance 88.97%

My CD/DVD drive would no longer read anything,I try to fix the problem with Microsoft Fix Center, I deleted a upper filter and ext. but the problem still exist.Please help!

Answer:DVD drive can't read cd and dvds

The fix using upper & lower filters only applies when the drive fails to show, it can't make it work if it's faulty.Optical drives can fail, I recommend you try a new one.

2 more replies
Relevance 88.97%

Whenever I put in a dvd, the drive says there's no disk. It can still read cds fine. I've tried restoring the computer to an earlier point before it stopped working, and I tried using microsoft's fix it. I've also tried using a laser lens cleaner. Nothing has worked. From what I've gathered, It seems it's not a software problem and the laser that reads the dvd has gone out. This is quite disappointing considering I've only had this T510 laptop for a few months. Any thoughts on what I should do? Thanks

Answer:DVD drive can't read dvds, only cds

since you are well within the 1 year warranty, just call up Lenovo service, and they should get a replacement unit sent out to you. 
 
 

1 more replies
Relevance 88.97%

I recently installed Windows 7, and for some reason my disk drive will not work anymore.
My DVD Drive is a TSSTcorp CD/DVDw TS-H653L.

There are a lot of people I know who have Windows 7 and a Samsung drive that have the same problem.

It seems to read any CDs but does not read DVDs
 

Answer:DVD Drive will not read any dvds

I'm just giving some amateur advice here but, Recently I had that happen to me with a Benq drive. So sad too because that Benq drive was like, the king of drives. I'll never have a better one again....but i digress

Anyway, it began to stop reading dvds/cd-roms/cds etc. Off an on. Sometimes it would read, other times it wouldn't, and when it DID read, it would usually fail during the middle of an install saying it couldnt read the disc even if it was perfectly fine etc. I don't have a solution for you other than telling you that it's possible your drive could be toast, or hanging on by a thread, much like mine was. I had to get rid of it and buy a new one because nothing worked.

Don't take my word entirely though. Perhaps some fine people on here might have better solutions for you. But I just thought I would throw in my 2 cents since I had the same exact thing happen to me.
 

1 more replies
Relevance 88.97%

Up until now, my dvd drive has problems reading dvds, but no problems when reading CDs. The error message is something like 'Windows cannot read, Disk is corrupted or not in format'.
I know this isn't the case as my other pc can read the DVD perfectly. Although, the dvd drive on my other pc is much newer.

Any thoughts or ideas?

Answer:DVD drive can read CDs but not DVDs?

maybe something happened to the dvd drive itself as i had that problem in the past too and that could be the faulty laser or it could be anything. maybe try reinstalling the drivers or something. and yeah also check to see if the green light is flashing or it stays on or it never flashses. sometimes that could tell us what kind of problem that your dvd drive is experiencing.

4 more replies
Relevance 88.97%

I have a HP DVD 940i dvd drive and it has been working pretty well since i got it. I have ran into this problem occasionally but eventually i get passed it. My problem is that when i put in a dvd, my drive won't recognize a dvd is even present. When i explore my dvd drive is says "please insert a disk into drive." Can anyone offer any help?
 

Answer:DVD Drive won't read DVDs

12 more replies
Relevance 88.97%

Hi all

I have just purchased a F20-136 and am getting "Event ID 11, Category : CDROM" errors in the event viewer. This relates to a controller error. The drive appears to read most discs but occasionally it has trouble reading some discs and this is when the error occurs (this can happen with either CD's or DVD's, pressed or burned).
I have also burnt an image to DVD-R which reads OK on the laptop but not on my desktop DVD. This laptop has the Mat****a UJ-840S SuperMulti Drive.

Does this sound like a hardware problem ?

Answer:F20-136: Sometimes drive can't read some CDs or DVDs

Hello Gary

It is not easy to say if there is some hardware problem. Your unit is a new one and, if there is any possibility, tries to contact service partner in your country. Explain them the problem and let them check the drive properly. If there is some malfunction the warranty will cover the replacement costs.

Bye

2 more replies
Relevance 88.97%

Hey,
Recently my DVD burner does not see any DVDs on my computer that I built a couple of months ago. It does not see Movies, Games(that are DVD), Blank DVD-R or DVD-R that I have written information to. I have put in a few different CDs(Game, Audio and Data) and they do get recognized by the drive. My problems all started when I was writing to a Blank DVD. While it was burning, the burn process failed about midway through. After that happened, my problems with the drive not recognizing the DVDs started.

I had done a system restore to an earlier restore point before I had the problems with the drive, but that did not help. So, I undid the system restore. I have also tried uninstalling the drive from the Device Manager and restarted, but that also did not work.

The computer is running Windows 7 Professional 64-bit. The model of the DVD burner is a LiteOn iHAS524-T98 B. The Manufacture Date of the drive is April 2011, so it's not that old of a drive.

Any help would be very appreciated.

Thank You,
Paul

Answer:DVD Drive Won't Read DVDs

Microsoft Fix it Center Online - http://fixitcenter.support.microsoft.com/Portal

MS Fixit, Optical Drives - http://support.microsoft.com/kb/982116

Louis

7 more replies
Relevance 88.97%

I was burning a disc and all of a sudden it failed and i can no longer read CDs or DVD's what can I do?
 

Answer:CD/DVD Drive won't read any CDs or DVDs

replace the drive its probably failed.

or remove it in device manager and reboot.

whilst the pc is shut down take the side of the case off and see if the connector wire is in properly.
 

4 more replies
Relevance 88.56%

I have a Windows XP service pack 2 and my computer's cd drive doesn't read any disks that i put in it. once it read one cd but after that it stopped reading any disks that i put in it. Replies would be great. Thanks

Answer:Cd drive can't read disks

Does the drive show up in my computer? How old is the drive. Did
it ever work, I know you said it worked once, buy had it been tried and
true in the past? If it shows up in my computer, and it has been ok,
I would say its gone awry,=broke, it happens, things wear out.
May need to be blown out with some high powered air. Ive seen cd
drives and hdds be bad right out of the box, it does happen...

2 more replies
Relevance 88.56%

like some operating system disk,like xp,windows 7.

Answer:why my dvd drive not read some disks

Are they copies? If so they maybe faulty disks or made on a brand your computer doesn't like. Have you browsed them to see if you can see any files or folders?We all live on a ball.

2 more replies
Relevance 88.56%

I have an acer pc with a Sony DVD/cdrw cd rom drive. When I put a disk in the drive does not recognize there is a disk in it. If I try to "run" manually it says the program cannot be found and when I go into my computer and click on the D drive it says please insert disk. I went to the device manager and there are no error on the driver or anything. Can anyone help me with this issue?

Answer:CD-Rom drive won't read disks

Hi and welcome to TSF try this Your CD or DVD drive can't read or write media
and possibly this The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista it may not apply

6 more replies
Relevance 88.56%

I have a Compaq Presario CQ61 laptop with Windows 7 Home Premium Service Pack 1 64-bit system and it used to read and burn cds fine.Now it will not read any disks of any kind, even with an external USB DVD/CD drive. I have tried to uninstall the drivers, checked for filters, and uninstall Itunes and still will not work. Any suggestions would be greatly appreciated!!
 

Answer:DVD drive will not read any disks

16 more replies
Relevance 88.56%

i've had to use my burner drive for awhile because my CD/DVD drive won't read cds, but i just got a DVD demo cd and i want to read it. Whenever i put anything in the CD/DVD drive, no matter what it is, it doesn't do anything, then when i click on the D: drive in My Computer, it tells me to insert a cd into the drive. i have the latest drivers. any ideas why this is happening and how to fix it?
 

Answer:CD/DVD drive won't read disks...

Have you tried deleting it from the device manager and rebooting? Windows should "find" it as new hardware.
 

1 more replies
Relevance 88.56%

My 3.5" floppy stopped reading disks. I checked the disks and they are good, they are read fine on another computer. I checked the BIOS and its fine. The ribbon and power cord are connected correctly and securely. I've even replaced the drvie with a new drive. And still it won't read the disks. The drive is recognized and there are no IRQ conflicts. Could it be the ribbon? Or is there something else more obviouse that I'm missing?? HELP ME.
 

Answer:3.5 drive won't read any disks.

1) what happens when you try?...any error messages?

2) what operating system are you using?

3) does the drive flash briefly during boot so you know its detected?
 

3 more replies
Relevance 88.56%

I have a LiteOn CD/DVD drive that can't read data off of disks. Usually it reconizes the disk, and usually I can see all the files on the disk. However, if I try to play an audio file, it says it's not valid, if I try to install a program, it says it's not a valid win32 application.

The disks work fine on another computer
The drive works find in another computer
The drive stopped worked after my OS was reinstalled
I've unplugged and replugged the cables

Yes still, I'm having the errors, does anybody have any clude what the problem might be?
 

Answer:CD/DVD Drive can't read any disks

did u check device manager?
 

13 more replies
Relevance 88.56%

Hi, Hope you can help ... My CD/RW drive can read and write to CD/R disks, but cannot (or so it seems) detect a CD/RW disk when inserted into the drive. The PC keeps promting me to insert media. I have a relatively new machine (2.1GHz Athlon, with separate CD/RW and DVD drives running XP Home.The CD/RW's I'm attempting to use are 700Mb 1X4X Memorex. I suspect that this brand of CD might not be compatible with my drive, but a few words of wisdom would be very welcome.Thanks ..Sc00ter

Answer:CD/RW Drive will read CD/R but nor CD/RW disks.

A friend of mine's computer which is 3 years old seems to like Imation disks, but not Sky or Sony disks. But all disks are OK in my 5 year old machine, so your not alone.Paul.

10 more replies
Relevance 88.56%

I'm trying to install H&R Block tax software, but the disk is not being read.  I ordered a replacement disk from the vendor (Amazon) and still have the problem.  On the other hand, some disks work, e.g., the H&R Block software from 2 years ago. Any tips on either troubleshooting the DVD drive or replacing it?













Solved!

Go to Solution.

Answer:T61 DVD Drive can't read some disks

The only thing you can try is to clean the lens inside the drive with a q-tip dipped in isopropyl alcohol. Is the DVD in question the only one that doesn't get read?

6 more replies
Relevance 88.56%

Hello everyone,

My cd rom, dvd-rw dw drives won't read anything! It makes noises, and the little disk will apear for a second next to the cursor, but nothing. Here are the steps I've taken so far, but it still doesn't work:

Uninstalled my disk drive (fujitsu mhv2100bh), both the dvd and cd rom drives (lf5920v jbs241y scsi cd rom device), and (sony dvd + - RW DW-Q58A), I also uninstalled my Primary IDE channel. When I restarted all the drives were recognized and re-installed....Still the same thing when I put in software for my new printer, and a even tried a game. Errrr

The only thing I can think of that is different, and I do not remember if I used my cd rom drive after I did this...but a while back I what I think they may call like a virtual drive?? Where you computer thinks it has a certain cd in, when it doesn't. I did this for a game. If I go into the my computer screen I see the game icon and it shows the disk being in drive F, and then it shows my dvd-rw drive E. I uninstalled the game, and ejected it, but when I restarted it all came back. I don't know if this could be causing my troubles?? It doesn't seem to be anything wrong with the drives??? I'm clueless Please help!!!!!
 

Answer:Cd Rom drive won't read disks....Tried everything! Please help!!

6 more replies
Relevance 88.15%

hi techys, my cd/dvd rw combo drive is unable to read dvds. This problem started recently i am not sure when it stopped exactly like after installing which software i dont remebr exactly. it is able to read cds, i tried those dvds in other dvd drives its working fine in other pcs. my system configurations are: op system in winxp home,
its a dell inspiron 8600 series. dvd drive is NEC DVD+RW ND-5100A.
LOOKING forward for ur help. thanks
 

Answer:Dvd Drive Unable To Read Dvds

hi guys can some one help me in this dvd problem, i hope there are many techys here so plz some one help me in this.
 

3 more replies
Relevance 88.15%

Hello all,

As the title says, it can't read or write DVDs. It also says its a cdrom in many places but it isn't.

Thanks.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz, x64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 3068 Mb
Graphics Card: NVIDIA GeForce 9600M GT , 512 Mb
Hard Drives: C: Total - 147500 MB, Free - 71442 MB; D: Total - 142847 MB, Free - 142753 MB;
Motherboard: Acer, Aspire 8930, PSMBOU-1234567, Base Board Serial Number
Antivirus: None
 

Answer:DVD Drive cannot read or write DVDs

How old is the DVD drive and do Cds play and work OK?
 

3 more replies
Relevance 88.15%

My cd-rom drive has stopped reading anything other than DVDs. It plays DVDs fine but software, music, video games, data discs, if it isn't a DVD it makes a
sound like it's trying to spin the disc but it retracts. Since it plays DVDs I figure it has to be a software problem. I've tried uninstalling the drive and having Windows reinstall it, it's still the same. The worse part is I can't even do a system restore to see if starting from scratch will fix it because they're on CDs.

If you have any idea how it can be fixed please help me.

Presario 700 laptop
XP Home
SP 1
 

Answer:cd-rom drive doesn't read anything other than DVDs

hmm so your cd rom drive can play dvd's hmm there not suposed to do this so it seems to me that it must be a factory fault and your cd rom drive must actually be a dvd rom drive dut dvd rom drives can play anything yes its a software problem try updating the software of take your cd rom back to were you bought it and have it replaced as it might also be a hardware problem
 

2 more replies
Relevance 88.15%

Ok, so my grandpa gave me his old comp. cuz I love working with computers and am usually really good with them. not this one. My DVD drive wont read DVDs, it will read CDs just fin but refuses to believe there is a DVD in it. It worked just a few days ago. The comp. is an HP Pavillion 552w... HELP please. what do I do?!?!
 

Answer:DVD drive wont read DVDs :(

First step, try uninstalling the DVD in Device Manager and rebooting. This will sometimes restore full function to the drive.
 

1 more replies
Relevance 88.15%

Gwarsh! Hope this isn't too long to be boring

Yes, what a weird problem it is: the dvd drive reads all the previous DVDs it has burned, but not the new ones. I tested the new DVDs on my other laptop (eMachines, Windows 8.1 Pro) which reads them perfectly. The problematic DVD drive also reads the new (and old) discs burned by that other laptop. I use Windows 7s own burner app. I've tested also CDburnerXP, which gave the same results.

This could be a problem caused by burning data from an external drive (I do this sometimes, usually by accident). And this is because Windows always copies the external data to a temporary burn folder on C-drive and I tend to take time designing the temporary to-be-burned data with the wizard: making new folders, deleting files, inserting new files, "resinserting" deleted files, completely deleting files and yet starting over with same files.

I've checked, and the temporary burn folders are empty. I have three drives: C, D, and E. Is it weird that I have three temporary burn folders when there's only drive E that uses the burner? There's one folder with today's date and the other are 1-4 years older. Should I delete the older ones?

I remember I've had this problem once before, a year or two back I think, but I remember even then the thing got fixed accidentally (meaning: something that didn't make sense to me at the time).

Answer:DVD drive won't read NEW DVDs it has burned

Hi there

DVD's should be FINALIZED before they will read in different DVD drives / standard DVD players etc. You might still have a session open on Multi-session.

Check also HOW you are burning DVD's - there's quite a few different things -- for example data (as a DVD-ROM), as an .ISO as a VIDEO DVD as a DVD rip etc etc. DVD authoring also requires a different setup such as "cloning" or copying DVD's. Also are the DVD's Double layer or what. All sorts of possible things here.

Subject is a bit too complex without more info.

Cheers
jimbo

9 more replies
Relevance 88.15%

I have a hp a1530n computer with an XP operating system. I cannot get it to read any dvds that I have recorded on my mini dvd camcorder. I also cannot save anything on a blank dvd.
 

Answer:Solved: DVD+/-rw drive won't read dvds

6 more replies
Relevance 88.15%

Hi there

I was wondering if anyone could help me re. my laptop DVD drive cannot seem to read DVDs.
It seems to be able to read CD disks fine but for some reason is having difficulty reading DVDs.
The drive seems to be searching the disk then this patterns repeats 3-4 times till finally the message come up to put a disk into the drive.

I have burned a few DVDs on my PC and they work fine in there but recently this problem with the laptop drive reading them has come up. Previously there were no problems reading the disks on the laptop, this seems to have happened quite suddenly.
Could there be a hardware fault that causes only CD disk to be read perhaps, or could there be a software problem?

Thanks in advance for any help
 

Answer:DVD drive in laptop can't read DVDs

Try Unistalling the DVD Drive in Device manager. Close Device Manager when complete and then reboot the computer.The Drivers for optical drives is part of Windows. It will find new hardwar when you restart and load the appropriate driver for the drive.
 

1 more replies
Relevance 88.15%

My NEC-1100A DVD burner is not reading DVDs at all. Everytime I put a blank dvd into the drive it says that theres no media in the drive. Does anyone know what the problem may be?

Answer:Dvd drive doesnt read dvds?

I'm sort of in the same boat. My BenQ DW1625 won't recognize any blank DVD media, but it recognizes blank CDs and will play/run DVDs and CDs.

Try updating the firmware.
Firmware Update
Instructions

3 more replies
Relevance 88.15%

I'm new, so please bear with me. Basically, my dvd rom drive won't recognize blank discs. It shows up as 0 bytes used AND 0 bytes free and capacity is 0 bytes as well. It can read everything, except blank discs... It's not only in MY COMPUTER, but when I use burning programs like DivX or Nero it tells me to 'Insert blank disc' and the blank dvd is already in there! Discs I've tried: Memorex and Pleomax...DVD+R and DVD-R.. Why is this happening?? And more importantly, how do I fix it?! PLEASE HELP!!!

Answer:Why won't dvd rom drive read blank dvds???

the problem is ROM. ROM stands for 'Read only memory'. A ROM drive can only read, ie. It can only play discs which have info on them.

Unfortunately this is a hardware issue, a ROM drive will not copy or burn, it will only play.

On the upside, the hardware fix is very easy. Nip down to the local PC shop and buy a RAM drive (DVDR). You can pick a fairly decent one up for about ?30, and they are pretty much 'plug 'n' play'. You have the option of an 'internal drive' or an 'external'. I'd go for the internal (a little cheaper and the bus connector is faster then a usb).

8 more replies
Relevance 88.15%

Hi all, I have a Lenovo R61 laptop that currently has Vista Business on it. It is pretty much brand new and since I can remember it doesn't read cd's or dvd's. When I put one in it spins up but nothing else happens. If I got to My Computer and double click the drive it sees it as blank and asks me to format it. When I tell it yes of course it craps out and says the disc is protected. But after that if I double click it again, it opens up and has all the AUDIO_TS and VIDEO_TS directories and contents. Also I can burn cd's/dvd's and can boot to them as well. If anyone can help out I would greatly appreciate it!!
 

More replies
Relevance 88.15%

My DVD drive does not read any DVD when I insertit. I uninstalled thne driver and rebooted and it still does not read a DVD. What should i do next? Please Help! OS is XP
 

Answer:DVD Drive wont read DVDs

10 more replies
Relevance 88.15%

It does read CDs, and will play them, and it makes a lot of spinny noises when I put a DVD in, but won't play/recognise them.

Its jumpers have it set as the slave drive, its location is shown as 1(1) in device manager, which says it's working fine, and I have another dvd drive set as master, which plays everything fine.

Any advice?

Answer:Problems with DVD drive - won't read DVDs

My mum and das pc has the same problem.......itds funny though,it started top muck up a week after the warranty ran out

3 more replies
Relevance 88.15%

Hello!

I own a Satellite M40-145 purchased just over one year ago; the DVD driver worked perfectly until three days ago, but today I discovered something... peculiar. It still reads commercial DVDs and burned DVD+R, but apparently it doesn't read burned DVD-Rs anymore. I have tried with different DVD-Rs I burned through the same DVD player, with no success; trying to access the DVD yields a "insert disk in D: drive" message.

In this case, I'm talking about movies on DVDs. Please tell me there's a way to solve this without sending the computer to customer service...
I'd hate to think it broke down just days after the expiration date of the warranty.

Answer:Satellite M40-145: CD/DVD drive won't read some DVDs

Hi

Well, you can try to remove the drive form the device manger.
After new reboot the drive should be recognized again. Check then if it?s possible to read the DVD-R CD.

But the issue sounds as a lens calibration error. If you use different media the lens must be calibrated again. But if this procedure fails, the drive is not able to read or write the DVD for example.
Unfortunately, in such cases only the drive replacement will solve this issue.

1 more replies
Relevance 88.15%

I just received my X61 with docking station 2 days ago.  While attempting to install software on it, I discovered that this drive will not read DVDs that I have burned myself (i.e. non-commercially-pressed DVDs).  This is problematic for me since software that I use from various companies comes to me via .iso files which I then burn for installation. The drive in my docking station is a Mat**bleep**a DVD/CDRW UJDA775.  I am running Windows XP. Can anyone suggest any solutions?  I'm wondering if I need a different optical drive, and if so how I could go about making that swap at this point. I have tried the utility which allows one to directly mount an .iso file.  It works great for CD images, but not for DVD images.  (Perhaps a memory issue, as these .iso's are typically 4 gigs.)

Answer:X61 drive won't read non-commercial DVDs

After a lot of research I discovered this was a fairly common problem with this drive.  Many people indicated that they believed it to be a hardware issue and found that replacing the drive solved the problem.  I was content to go that route as well, but did some additional exploration. I noted that everytime I put in a DVD, the system stopped responding, and I attempted a restart, I would received the message that a process DLACTRLW.EXE could not be terminated.  Doing some research, I discovered that this process relates to Sonic software's drag-to-disk functionality which essentially turns a CD/DVD into a floppy-like drive.  My thought was that perhaps this software is what was causing the problem.  One of the preinstalled programs on my laptop was Sonic DLA.  I uninstalled that software, and that totally solved this problem. I'm not sure what about the Sonic program causes the problem, but I know I wouldn't need its functionality, so uninstalling it was an easy way to solve this.

2 more replies
Relevance 88.15%

Hi,

My OS is Vista Home Premium 32 bits.

My cd/dvd drive is HL-DT-ST DVD-RAM LG GSA-H55N SCSI.

I have one strange problem with my cd/dvd drive since a couple of days.

---My cd/dvd drive doesn't recognize Maxell CD-R discs and certain movie dvds and doesn't read any music cds (manufacturized albums). When I insert the disk, there's this message ''Insert the disk on Drive E:''.

But it doesn't have any problems with other CD-R and DVD-R like Memorex and Sony.

Last week, October 26, I played a DVD movies (like Broadway melody) without any problems. I tried to play it again today it gives me the ''insert the disc message''.


Is it due to some Windows update? or anything?

Thanks




Anyone has an answer or tip?...

Answer:CD DVD drive doesn't read certain cds and DVDS

Check for Firmware upgrade @ LG's Support site. Sometimes updates are released to increase compatibility with more brands of media (disks).

ReadMe from latest Firmware v1.06 download.






LG Electronics Service Online :: Home



Click on "Device Driver" (small image of floppy disk) then choose DVD ROM (Writer) from the product drop menu and then search. Your drive's firmware comes up in a list amongst others. File name is GSA-H55N_106.zip






=========================
LG Electronics GSA-H55N
Firmware Version 1.06
=========================

Never update the firmware if the problem you’re having is the drive
isn't seen by windows, won't write with the included software, or other
interface related problems, unless the firmware specifically states it
fixes the problem you are having. Firmware updates normally don't fix those
types of problems. Trying to update the firmware when there are interface
address these problems can damage the drive's firmware. An error when
updating the firmware is usually caused by a problem with the drive
interface or there is more than one drive connected to that IDE channel.
------------------
Version History
------------------
v106
- Added write strategy for POLAND media (EMTEC : MJC M005)

v105
- Improved media support

v103
- Improved DVD recording

v102
- Improved playability for CPRM media.
- Reduced playback noise of DVD movies.

v101
- Improved disc readability.... Read more

27 more replies
Relevance 88.15%

Hi folks. Another problem with my DVD drive here which I didn't have with Windows 7. As the title says my DVD drive will only read CDRs and not DVDs. My DVD drive is an Atapi iHAS122 . Does anyone have any ideas what the problem is?

Regards
Martin

Answer:DVD drive will only read CDRs, not DVDs

Could be that the DVD laser itself has gone bad.

11 more replies
Relevance 88.15%

Well the title says it all. If I insert a DVD in my internal DVD drive It's not recognised. However if I insert a CD, allow it to mount in the drive then eject it and re-insert the DVD the DVD is recognised. This has only just started happening, previously DVDs were mounted and accessible no problems.I haven't changed any settings or installed any new software recently. I also have a DVD writer which recognises DVD's no problem.Any ideas?Win XP Home SP2Don't know brand of DVD reader as it was installed in PC when bought. Itshows in device manager as IDE DVD ROM 16XThanksMIke

Answer:DVD drive won't read DVDs until a CD is inserted

uninstall it from device manager by right clicking on it and selecting uninstall, reboot and allow windows to reinstall.

5 more replies
Relevance 87.74%

After a recent upgrade to XP PRO from ME I cannot read any cd's (audio,data or dvd's) that are not made by microsoft. I have read that perhaps Adaptec DirectCD may have caused the problem and locked the drive. I have uninstalled both DirectCD and EasyCd to no avail. Please is there anyone out their with a similiar problem or fix.Boz

More replies
Relevance 87.74%

I "upgraded" from Windows XP last week, and ever since i installed it, my cd/dvd drive refuses to read any disks. I have tried at leas 5 different disks (2 DVDs, 3 CDs), and none of them work. All I hear is the drive spinning the disk (doesnt sound like it normally does) for about 10 minutes. It determines what disk it is, but fails to launch any programs off it.

I used this same drive last week when I had XP, and it worked fine. The drive only started having issues when i tried to install Windows 7, when the install screen had an error message telling me that I needed to install drivers... but thats another story (I ended up getting lucky and the CD worked for some reason).

I have not changed any connections in my computer for about 4 months, and that was to install my graphics card.

Any help would be greatly appreciated.

Happy Good Friday from Australia

EDIT:
CPU Intel Core 2 Duo 6400+ Motherboard Asus P5Q SE Memory 5 GB RAM

Graphics Card(s) Elitegroup NVIDIA 9600 GT 1GB
Monitor(s) Displays Benq FP91G+
Screen Resolution 1280x1024

Hard Drives 2x500GB WD SATA
1x320GB not-a-clue-brand SATA

PSU400W

SUMMARY:
Latest firmware
CS or Master, still the same problem
Drive works in XP (duel booted)
When application from DVD tries to launch, error message "<DVD Drive> is not a valid Win32 application"
Takes about half an hour to read disk
Deleated and let windows re-install the drivers.

Concluded that it is a compatibility problem with... Read more

Answer:DVD Drive doesnt read disks

  
Quote: Originally Posted by aDuck


I "upgraded" from Windows XP last week, and ever since i installed it, my cd/dvd drive refuses to read any disks. I have tried at leas 5 different disks (2 DVDs, 3 CDs), and none of them work. All I hear is the drive spinning the disk (doesnt sound like it normally does) for about 10 minutes. It determines what disk it is, but fails to launch any programs off it.


If you click on the programs will it run them?

If so, it's likely the "Shell Hardware Detection" service and/or the Autoplay features need looking into. SHD should be on Automatic and running. Autoplay depends on the content but it should pick up the autoplay.inf file for that....

Personally I hate Autoplay... If I put a disk in a drive or plug in a thumb drive I expect it to sit there and wait till I'm ready to use it... But that's just personal preference.

I'm attaching a small program to scan and read file systems (including CD and DVD data disks)... Run this on a trusted disk in your DVD drive and see if it gives you any errors...

9 more replies
Relevance 87.74%

Hello!

I'm having annonying problems with my floppy drive A: The problem originated when a disk got stuck in the drive. When i removed the disk, the metal clip at the top of the disk came of and stayed in the drive. I took out the drive and opened the top panel to remove the metal clip and reinstalled it. Everything appears to be in working order, however it simply wouldn't read any disks (won't format either, acts like there is no disk in the drive at all). I tried several different disks, and it is very unlikely that they were all near magnets. Device manager indicated the device was working properly. I uninstalled and reinstalled the floppy disk controller - nadda. So i assumed maybe drive is toast, they're cheap right? Bought a new one, installed it - same problem! Now if it weren't for my need of an automated system recovery disk for my backup drive, i would happily burn both A drives and say good-riddence! Any suggestions??

PS : I'm running Windows XP Pro
 

Answer:floppy drive won't read disks

7 more replies
Relevance 87.74%

I have a HP Pavilion m7750n and the dvd drive reads and burns dvds just fine but no longer reads cds or software disks. I have tried many disks. I put them in it runs for a little bit and then nothing, if I just the computer window it does not show a disk in the drive. if I click the dvd rw drive it says "please insert a disk".

I recently did a full system restore to original settings due to a different issue and I had this problem just before the restore as well.

Any help would be appreciated!
 

Answer:DVD RW drive does not read cds or software disks

10 more replies
Relevance 87.74%

ok well i have a gateway 300x but it doesn't come with a floppy drive. I took one off an old computer and i know it works cause it did on the other computer. I don't have the ide cable in wrong either because I just fixed that. I already setup in the bios that my computer should recognize a floppy drive. The icon shows up in my computer but when i click on it, it just says insert disk even if i already have one in there or just put one in. What am I doing wrong?

Answer:floppy drive won't read any disks

check the device manager?and what happens if you use disk clean up does it work?

1 more replies
Relevance 87.74%

Hi
I have been given a sony vaio vgn fe31z laptop without a hard drive and have fitted a new driver and installed windows xp home edition from a cd I had kept from an old pc which has sincew been recycled.
Over the last few days I have installed all the windows updates up to sp3 (which was a monster job) as well as the utilities and drivers from the sony website for my model.
There are no problems in device manager and the system appears to be working ok apart from one thing - the dvdrw drive will now not read dvds or cds.
I have done a bit of research on this as it is a known issue with xp, but have not been able to solve it. I have done the folowing;
tried to find the other drivers unsucessfully
tried to apply a fix which involves editing the registry but the upper values and lower values are not there. http://www.tomshardware.co.uk/forum/page-2425501450.html
Run microsoft fixit - which doesn't.
Uninstalled and reinstalled it.
I have run out of ideas and am now tearing my hair out.
I know the drive works as I used it to install windows but since that I have installed hundreds of updates from windows updates, so I don't know when it stopped reading disks.
Windows tells me it is a Matshika dvd ram uj-850s but it states on the drive that its a panasonic uj-850.
Your help would be most appreciated

Answer:DVD Drive wont read disks - help please

When you used the drive for installing XP I bet it was from a CD and not a DVD. Some drives have separate lasers for the CD and DVD operation and it may well be that the DVD section is not working. Check again with both a CD and a DVD, I know you said that it is not reading CD's but it is worth another try. Probably a new drive is needed.
From this link it seems that your DVD drive is dual layer.

7 more replies
Relevance 87.74%

My nine month old Toshiba Satellite Laptop A105-S4384 came with Windows XP Media Center Version 2002 Service Pack 2.After I installed the Toshiba Windows Vista upgrade, I started getting BSOD's on a regular basis.The BSOD problem finally got so bad, I put in the Toshiba restore disk and went back to Windows XP.Ever since then, the MATbleepA DVD-RAM UJ-841S DVD/CD-R drive will not read any disk but the Toshiba restore disk.For instance when I tried to re-install Norton Ghost 12.0 , I got an error message that reads:The request could not be performed because of an I/O device errorI subsequently used the Toshiba restore disk three more times to see if it would clear up the problem, and it didn't.The Toshiba technical support technician told me to go to this Microsoft web site: http://tinyurl.com/ya6utk and follow the instructions to remove the Upper & Lower filters from the Registry.That didn't help with the problem, so I did a Google search and found this link:Toshiba Support - Optical drive stops working after upgrade from Windows XP to Windows Vista (WinDVD Creator)Optical drive fix for Windows Vista http://tinyurl.com/334cjsWhen I downloaded the above Toshiba support file, my optical drive started reading program disks again for just a few hours, before it reverted back to showing the The request could not be performed because of an I/O device error message.I tried re-installing the Optical drive fix for Windows Vista and it didn't fix the problem like... Read more

Answer:Dvd/cd-r Drive Won't Read Program Disks

Have you tried uninstalling the InterVideo WinDVD Creator application, and then applying the fix (if necessary)? It would seem that the Intervideo files are the root of the problem - so an uninstall may remove the problematic files.

1 more replies
Relevance 87.74%

Ran the Win 7 Home Premium CD diagnostic and it passed but the DVD diag says "Please insert disk" even though one is inserted.
DVD Drive won't read DVD movies, DVD+R, DVD+RW,DVD-R, DVD-RW. Need to make a system recovery disk so your help is appreciated.Here is my optical drive info from Speccy.
 
TSSTcorp CDDVDW TS-L633F
    Media Type    DVD Writer
    Name    TSSTcorp CDDVDW TS-L633F
    Availability    Running/Full Power
    Capabilities    Random Access, Supports Writing, Supports Removable Media
    Read capabilities    CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD-RW DL, DVD+R DL
    Write capabilities    CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
    Config Manager Error Code    Device is working properly
    Config Manager User Config    FALSE
    Drive    D:
    Media Loaded    FALSE
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    0
    SCSI Target Id    1
    Status    OK

Answer:Win 7 DVD Drive Won't Read/Write DVD Disks.

Same computer ??...http://www.bleepingcomputer.com/forums/t/536192/possible-trolltechtrojan-trend-micro-clean-boot-unexplained-pop-up/
 
 
Noviciate would probably appreciate no changes being made to the PC in question.
 
 
if this is a different PC, then....
 
Have you tried THIS

8 more replies
Relevance 87.74%

When I tried to reinstall my Lexmark X75 printer driver my disk drive will not read the cd even though it is in the drive. When I tried other disks they will not work either. What can I do to fix this problem?
 

Answer:D: drive will not read my installation disks

Try opening 'My Computer' then double-click 'D:'
 

1 more replies
Relevance 87.74%

MY 16 bit dvd/cdrom drive can't read programme disks including Microsoft XP Home, though it will play music.In the registry HKEY_Current_User/auto setup/string Rez_SZ reads "please insert CDv1.OS Drivers in to CD-Rom"If this will cure the problem, can anyone please tell me how to do it. I'm using XP 512 Ram PC 133Many thanks

Answer:DVD/CDROM drive can't read disks

In my computer seclect the CD drive right click and select properties.Use the auto play tab -- then select in the box the type of files (first one is always music files)Select the action to take for these files (open a folder to view) you may have take no action set for for data files and this is why you can not access them

4 more replies
Relevance 87.74%

i just upgraded to Win XP on my laptop, and now the CD drive won't read any disk i put in it. I tried putting in a hard drive that has win 98 on it, and now it won't work on that either. It's not the bay because the floppy drive still works when i put that in. Could it be something wrong with the CD drive? The laptop is a IBM Thinkpad 770 9549.
 

Answer:CD drive wont read disks

10 more replies
Relevance 87.74%

I realized a while ago that my DVD/CD-RW Drive E won't read any type of disk whether it is blank or not. Therefore I can't burn any disks because the burning software won't recognize the blank disk, it just says "no disk" in drive. I read up somewhere that Nero can do something to make your drive invisible in some sense, so that might be the problem because I had nero installed on my computer, but I'm not positive about that.

I'm running windows xp sp/2.

Here's my Hijack log:

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
... Read more

More replies
Relevance 87.74%

Can a Wii game unit read a CDROM made by Windows?

For example, if you save a bunch of jpgs to a CDrom or DVDrom on your Windows computer - can a Wii unit read those files??

Answer:Wii disk drive can read what disks?

Will something like this help?
How Do I Set Up My Computer to Read Disks From My Wii Drive? | eHow.com

3 more replies
Relevance 87.74%

Hi

Sony Vaio pcg-fr285M running XP Pro.

This laptop's CD drive (CD burner/DVD reader) will read some CD's -- most music disks -- and not others, mainly data disks, and disks it burned itself (when it was working). The disks it wont read, play fine on other machines.

Can anyone suggest how to get it working again?

Thanks!

J
 

More replies
Relevance 87.74%

I was searching about a problem regarding the LG drive gsa-h20n that it doesnt read certain disks(i put the disk on the drive and the drive appears empty).
The drive is properly configured under XP and the latest firmware is installed.
What do you think could be happening?
Thank you

More replies
Relevance 87.74%

Well, that isn't strictly true, it will read one and only one of my disks.

On every other disk I insert, I go into the Drive, and it says 'Please insert disk into drive D:' when I already have a disk in it. But with this one disk, which is only a game, it recognises it. I don't know if this is the problem, but I have left that disk in for a while, without taking it out even when I turned the computer ona and off.

Can anyone help?
 

Answer:CD/DVD Drive wont read any disks!

8 more replies
Relevance 87.74%

I've got an iomega zip drive (100 mb) that I recently bought. Everythings was working fine until today when i tried to back up some files to a zip disk. I got an error message asking me to put a disk into F drive. The problem is there was already a disk in there. I retried it, same message. I tried using another disk and got a message saying the disk wasn't fromatted. There wasn't anything important on it so I tried to format it. So then i get an error message at the end telling me it can't format the disk. What is going on? This sort of thing makes my fuse real short if you know what i mean. i don't think it's too much to ask for a new product to work!!!!!!
 

Answer:Zip drive unable to read disks

6 more replies
Relevance 86.92%

Hello everyone. my name is Adrian, i recently purchased a gateway gt5228 desktop with the windows 7 upgrade. It all works great but it has one problem, the dvd rw/cd rw drive can read dvds just fine but will not burn. the drive is a lite-on combo sohc-4832k ata device. Windows dvd maker says "a dvd burner was not found. make sure a dvd burner is connected and installed, and then try again". This same program wont even recognize the drive, however other software like nero, recognizes the drive just not that its a recordable drive. I've been researching this problem for awhile now and have found that many people have this problem but have not seen a solution anywhere. Id really appreciate your help so i can get to burning some family home videos. Thank you very much in advance. any i mean any help is greatly appreciated.

More replies
Relevance 86.92%

I have canon dvd handycam, and mini dvd works on it. One month back i recorded movie and pictures on mini dvd using handycam and ran mini dvd on my tecra M5 dvd drive, it worked very fine.

Now after 1 month i have 5 mini dvds with movies and pictures which i took on 1 month vacation in diffierent countries, i tried my best but tecra dvd drive does not read these mini dvd, cd drive label appears instead dvd drive when i put mini dvd in it.

All other standard size dvds, cds working fine on it.Its complicated and as well as irritating.

Any suggestions?
Why its messedup?

Answer:Tecra M5: DVD drive does not read these mini DVDs

Hello

I have really no idea why this happen but try to remove ODD from device manager and restart the unit. The system should detect drive again. After doing this test it again.

4 more replies
Relevance 86.92%

Hello,

I am a user of a Toshiba Satellite M40-110. The CD Recorder refuses to read some DVDs, and gives me the following error whenever I try to access the drive from the windows explorer:

D:\ is not accessible.

The request could not be performed because of an I/O device error.

I don't know if this is related to my problem, but yesterday it gave me "Power Callibration Errors" when trying to burn some CDs with Nero. However, after inserting another firm's CD, it worked with no errors at all.

Please reply at your earliest convinience.

Regards,
George.

Answer:Satellite M40 – the drive doesn’t read some DVDs

Hi

Does this error occur if you use Nero burning software? Is there ?power calibration area full'' error message?

I would recommend possibly trying a higher quality brand of media with the drive such as TDK, Verbatim, or Imation to determine if those work properly for you.

2 more replies
Relevance 86.92%

Hello,

I have an Problem with my "Mat****a UJ880AS" DVD Ram Drive in Toshiba Satellite L350!
I had tested 2 DVDs on Windows Vista, but the Drive can?t read these! What can I do?

Answer:Satellite L350 - DVD Drive can't read DVDs

Has your notebook ?factory settings? (still original preinstalled as on first day)?
What kind of DVDs you used for testing?

Please be more specific and explain to us what you have done exactly, what kind of DVDs you used and which DVD player you use for testing.

5 more replies
Relevance 86.92%

my dvd drive wont read dvds but will still read cds i tryed everything i could think of uninstalling reinstalling rolling back driver update driver regisery mechanic system restore and recovery checked event log said i have a bad cable any ideas pls and thnx
 

Answer:Solved: dvd drive wont read dvds

This is a common failure. Replace the drive.
 

2 more replies
Relevance 86.92%

Hey guys, first post!
I have a Gateway M685-E laptop with a Philips CDRW/DVD SCB5265.

After doing a clean of Windows 7 install over XP, my CD drive stopped working completely, I messed around and installed some drivers from Dell and got it to read CDs but not DVDs.

Since then I have tried installing Windows XP and Ubuntu with no success getting the drive to read any DVDs, all it does is spin and make a nasty garbling noise.
Any ideas would be appreciated, thanks.
 

Answer:DVD/CD drive can't read DVDs after Windows 7 install

15 more replies
Relevance 86.92%

my cd drive is a cd/dvd drive, and it will not read burned cds. whenever i put any burned cd in there, whether it has music or just data on it, it doesn't autorun, so i go to my computer and try to open it there, but it tells me to "please insert a disk into the drive" so it doesn't see it at all. i can't open them through other programs like windows media either. The drive also won't read commercial cds that are older than XP, games like Deus Ex can't install because of one error or another, but games that came out after XP work fine. I've posted this question on other forums and been told to maybe update my drivers, but that doesn't work because i have the latest drivers. Also, someone said that they accidentally deleted a file once when they had this problem and they got that file again and it worked fine. i just don't get this though, it used to work fine before we had to reformat, now it just doesn't. So does anyone have any ideas as to what the problem is and how i can fix it? thanks
 

Answer:Cd Drive can't read burned cds or dvds, or older cds...

Maybe this will be of some help:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q321641

Of course you've checked and re-seated all cables.
 

1 more replies
Relevance 86.92%

Evening, I have recently been testing out various OS's on my laptop and finally decided to revert back to Windows Pro.
It was working fine until a couple of days ago, but then the disk drive started to make a clicking noise as if the R/RW head was sticking.

Now it wont read CDs or DVDs, can someone please help and tell me if this is a software fault or a hardware fault and how best to fix it?

Answer:Satellite L30: drive wont read CDs or DVDs

It's a hardware problem, not because you changed the OS. A service could fix this problem (I think they must change the drive). I heard from another user, that he had problem with the optical drive. He had Panasonic (Matsu****a). If you have that type (not LG), maybe you have the same problem.

2 more replies
Relevance 86.92%

I cannot play any type of CD or DVD on my disk drive. It was making a very loud whirring noise, so I opened it, and took the disk out, then closed it again. When I tried to put the disk in again. Nothing happened, and the computer think's there is nothing in the disk drive. I can't think of anything else that would have caused this.
Is there something wrong with the laser or cable?

It is a LITE-ON DVDRW SHM-165H6S
 

Answer:CD/DVD drive does not read CDs/DVDs, but PC does not report a problem

Your Drive is bad, you need to replace it.
 

5 more replies
Relevance 86.92%

Recently, my daughter's Y510 IdeaPad just stopped reading CDs/DVDs.  The drive is detected in the BIOS and Windows (Vista 32).  I can insert disks and they spin up, but, they do not autorun, they cannot be explored (Windows says there is no disk inthe drive) and, occassionally, they will just autoeject after being inserted.  There are lots of similar posts about this DVD drive model on the Internet.  It seems this LG GSA-T20N is a troublesome model.  Any ideas if this is an issue than can be fixed, or, like many others, do I just have a bad drive that now needs to be replaced?  Does anyone know of other DVD drive models compatible with the Y510 if I need to replace the drive?













Solved!

Go to Solution.

Answer:DVD Drive (LG GSA-T20N) on Y510 will not read CDs/DVDs

similar issue : http://forums.lenovo.com/t5/IdeaPad-Y-and-U-series-Laptops/Lenovo-Y430-Optiarc-DVD-RW-AD-7640S-ATA-D...

4 more replies
Relevance 86.92%

When I bought my Evesham PC 3˝ years ago it came supplied with a Samsung SD-616T DVD-ROM and a Samsung SW-240 CD writer. I have just replaced the CD writer with a Plextor PX-740A DVD writer and the Nero 7 InfoTool shows that the DVD-ROM cannot read any DVD±R/RW. Is there anything I can do or must I buy a new DVD-ROM drive?

Answer:DVD-ROM Drive can’t read re-writeable DVDs

It may be the brand or type of DVDWR that is causing the problem, especially if the DVD ROM is old.You can buy a new one for about Ł15 - money well spent and can save you a lot of hassle. click here

4 more replies
Relevance 86.92%

I have a SatA40 (almost 3 years ago now) and the cd/dvd unit doesn't work right, the cd will not read or write, but the dvd reads all my dvds.

Does anyone have an idea why one doesn't and the other does work?? (Everyone I mention it to thinks it strange - thinking if one doesn't work the other shouldn't either.)

Answer:Satellite A40: Drive doesn't read CDs but DVDs

Hi

You description sounds like the drive lens cannot calibrate in the right position.
Usually before the drive will read or write the medium the lens must be calibrate.
In you case the lens cannot calibrate and therefore the drive does not recognize the CD.

Generally in such cases the drive must be replaced.
But maybe you?re a lucky man. Try to clean the lens gently. But be careful?

1 more replies