Computer Support Forum

Synaptics Touchpad not working at all

Question: Synaptics Touchpad not working at all

Hi, I have a Dell Inspiron B130, yes old I know. Long story short, let a friend borrow it who prefers a regular mouse, they installed it. Now I cant get my touchpad to work AT ALL. I have gone through Dell website and downloaded driver, nothing is working. Under my Control Panel-Mouse- under hardware all I have is "HID compliant mouse" I do have a tab that has the Synaptics symbol and the word buttons, no option to enable it anywhere. If anybody can help me it would be greatly appreciated!!

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Preferred Solution: Synaptics Touchpad not working at all

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Answer: Synaptics Touchpad not working at all

it maybe one of the functions keys - on Toshiba and HP I know the function Key F9 or F11 with FN key
so you hold the FN key down (on toshiba a drop down menu appears at the top of the screen ) and then press f9 or f11 or any key that has a symbol that may look correct
that will toggle between enable and disable the touch pad

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I have r40 2722 model, with touchpad and trackpoint together, the driver from this site that suites windows xp says it is not  hardware compatible, it brings error message. The trackpoint is ok.plz help,much appritiation if it is as soon as possible, thank you from advance.













Solved!

Go to Solution.

Answer:HELP!! ThinkPad R40 Model 2722 synaptics driver for touchpad not working, touchpad not working

Welcome to the forum! Is your touchpad enabled in BIOS? 

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Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

Answer:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?
 

Answer:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.
 

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My Touchpad is not workingMy Touchpad is a PS/2 Port Synaptics TouchPad.Driver version is 19.0.12.0 which is a compatible driver provide by HP for this OS.My Laptop Model is HP Probook 4540sI try to upgrade the drive, I also tried every possible troubleshoot but my touchpad still refuses to work. Operating System is detecting it in Device Manager. I have posted this problem before, but I got no response from anyone.

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A while back my laptop's power cable was fried in a power surge. No damage seemed to have been done to my laptop. but now I fear there may have been some peripheral damage.

In any case, whether sure to the power surge or not, my touchpad is not working when the computer is plugged in. When the computer is not plugged in, the touchpad sometimes works, but it is spotty.

I have no idea how to fix this. Any help?
 

Answer:Synaptics TouchPad not working (not alt-f7 problem)

try re installing the driver for it.
 

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I have a HP Pavilion DM4-3099se Laptop with a Intel Core i5 dual core processer and 6GB of RAM. On this laptop is a Synaptics touchpad and uptill now it was working fine. It recently started glitching and now when i move my finger on the touchpad, the mouse moves but it repeatedly stops and then starts moving and then moves in all different directions. I went to the Synaptics website and installed the latest drivers for the touchpad and the installation was successful but the trackpad was still the same way. My external wired mouse works fine right now though. I tried restoring my system the earliest point there was on the list and still no improvement on the touchpad. Please help. Thank you.

Answer:SYNAPTICS TOUCHPAD NOT WORKING PROPERLY!

Thanks everyone for reading but I already fixed the problem. My computer shipped with two Operating Systems, one being windows 7 and the other being HP QuickWeb. I just booted into HP Quickweb and my trackpad was working fine and then i booted back into windows and it worked perfectly after that. I just though i would let you know and can somebody please close this topic because i dont know how to. thanks.

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Hi!I have an acer aspire 8920g and my touchpad just suddenly stopped working(it won`t respond when i touch it).NOTE;This is the touchpad on the left side of the keyboard not the mousepad.i have tried updating the driver but it didn`t help.
Also my screen resolution keeps changing everytime i exit programs like games or media centre-tv etc.I jus bought this laptop so was wondering if i should take it back.Will someone please help!!!
 

Answer:synaptics touchpad stopped working

I'd take it back. A new computer should not have two hardware problems while still under warranty.
 

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I have a acer aspire 5750g, I upgraded from windows 7 to windows 10 today and everything works fine, expect that the scrolling feature on the touch pad isn't working. Is there any fix to this?

Answer:Synaptics touchpad scrolling not working.

I'm dealing with the same thing. I chatted with acer tech support and they shluffed it off and said it's a windows problem not an acer issue. Does anyone out there have a solution?

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Ok So hunted through propably about 50 websites going through all the forums for a solution to this problem..
heres the pain...

Compaq pressario cq50 (not that this matters)

its a clients PC , Touch pad randomly stops working... Have updated the drivers... and still problem persists.

Originally when the touchpad stopped working i used the keyboard to navigate to Control pane/ mouse / hardware, and the ps2 touchpad had dissappeared.

Now since the update the touchpad still becomes unresponsive and still appears in Control panel/ mouse/ hardware, within the mouse control panel there is the option on the synaptics tab to reset the device, when i do this the touchpad becomes responsive again.

Looking through the forums most people seem to think this is a power issue and most people have found a solution of removing the battery and replacing it and this gets the touchpad working again.

however this is only a temporary fix.

im looking for a hardcore solution.

does anyone know if theres any alternative to the synaptics touchpad, or have any idea what could be causing it to become unresponsive.

Whilst typing this the mouse has now become responsive, and the keyboard from time to time shows a bit of lag, and everynow and then becomes unresponsive for a few seconds.

This is a clients laptop, and is putting me to the end of my tether.

i have explained to the client that i have exhausted my knowledge on this device and have not found a fix, so any solution is worth a try.

i... Read more

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Hello.

Since upgrading to Windows 10, my touchpad is not working properly any more. It's not that the touchpad isn't working at all or that I can't move or control the pointer. I say it isn't working properly because, occasionally, one single tap is read as multiple taps, and it has the same effect as if I had tapped about ten times.

Does anyone have any ideas about this?

Thanks.

Answer:Synaptics Touchpad not working properly

Hello Tony,

If you haven't already, see if the latest driver below may be able to help.

Latest Synaptics Touchpad Driver for Windows 10

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Recently my laptop was repaired because the display was not functioning correctly. When I got my laptop back I reinstalled windows completely. Using HP Support Assistant I updated all my drivers. Everything worked fine except my touchpad is not working anymore. I reinstalled the Synaptics driver(version 19.0.19.1) multiple times but my touchpad still not works. Besides that the touchpad is not listed in Windows device manager. I don't know what to do to solve this problem. Hope someone can help me! Kind regards svdsande  

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I currently have a HP pavilion tx2520ae laptop and now and again whilst im am working on it i suddenly get the message 'synaptics touchpad has stopped working with two options saying : close and check for a problem online and close', after this message appears the touchpad still works, however the scroll bar for the laptop does not, this is an inconvenience as i do alot of my school portfolios on my laptop, some of which are nearly 100 pages long and i am constantly editing it, so i need the scroll bar to save me time and effort.

When i restart the laptop however this problem is corrected, but after a while it appears again and constantly restarting the laptop every 10 minutes is just too much effort to waste on fixing a simple scroll bar.

When the message appeared, I had tried to go onto the mouse options on the control pannel and i got an error message saying 'unable to connect to the synaptics pointing device driver. if you have installed another PS/2 pointing driver please unistall the synaptics driver by clicking on the yes button. you then need to reinstall your pointing divce driver for your external device again.
Do you want to unistall the synaptics driver now?'

I have not installed any PS/2 pointing drivers but I decided to try and reinstall it again just to be sure but when I reinstalled it i had to restart my computer and when i came back on it was working fine... for a while. The message appeared again and reinstalling it was just a comp... Read more

Answer:synaptics touchpad suddenly stops working

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Hi - the touchpad has simply stopped working after the last couple of rounds of Windows updates and I didn't note which one, so not sure if I have a suitable restore point.

Tried downloading latest drivers from Toshiba website and it makes no difference. Also tried uninstalling these and installing the Elan drivers and these didn't install properly at all. I found some slightly older Synaptics drivers 17.0.10.1, which one of my other PCs runs ok on and although they installed ok, the touchpad does nothing. I'm relying on an external mouse, which is less than ideal.

Worryingly, the Toshiba website says it doesn't recognise my PC's serial number, yet it was bought in the UK through Asda online. All help and ideas welcome...

Model Satellite P70-A-11R Windows 8.1 with all updates, including optional

Answer:Satellite P70-A-11R - Synaptics Touchpad stopped working

I had the same issue. After Windows update installation, the touchpad didn?t work.

The touchpad has been disabled? why? I guess some Microsoft updates disabled the touchpad.

Solution was simply: I could enable the touchpad again using the function keys: FN + F5

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the left click on the synaptic touchpad is not working.  I can move the pointer with touchpad, but when I press the left  click button, nothing happen. I  try upgrading the synaptic tocuhpad driver and still the left click does not work. I reinstall the old version and I still have teh same issue. When I use an external pointer device the left click on teh external device work fine. Does anyone out there have answer to to this issue?

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I get the above error approx. every other boot up, and a brand new freshly installed W520 with no other apps installed - just the updated using the lenovo updater (ms and lenovo).  Anyone else get this?  Files that help describe the problem:  C:\Users\hobbss\AppData\Local\Temp\WER298F.tmp.WERInternalMetadata.xml  C:\Users\hobbss\AppData\Local\Temp\WER4B62.tmp.appcompat.txt  C:\Users\hobbss\AppData\Local\Temp\WER4B82.tmp.hdmpRead our privacy statement online:  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:  C:\Windows\system32\en-US\erofflps.txt

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I turned on my 6 months old Acer Aspire One as usual and realised that something was wrong with my mouse. The left button simply doesn't work. Neither does tapping the touchpad. Nothing happens no matter how many times I push or tap. I can move the cursor around just fine and the right mousebutton still works. I can also plug in a USB mouse and use that instead.
I have checked the mouse properties. Under the tab "Hardware" the mouse is listed "Synaptics PS/2 Port TouchPad", and the unit status says it works correctly. I also checked the preferences, and both tapping and buttons are activated and set to normal.
I have tried restarting, removing the battery and Fn-F7 without any luck.
I have also tried switching preferences to left-handed - that gave a funny result: Both the right button and tapping the touchpad functioned like a right-click except now they could also for instance close a window and open the start-menu. The left-button still didn't have any function what so ever.
Hope someone can help me.
 

Answer:left button not working on synaptics touchpad

I would suggest replacing the touchpad and buttons.
 

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Hi there. I've recently started having touchpad problems with my beloved HP EliteBook Folio 9470m.  The issue:The Synaptics TouchPad and its 2 buttons (located just below the touchpad) do not work at all. However, the TouchStyk and its 2 buttons (located at the top of the touchpad) do work perfectly fine. How it started:I factory reset the ultrabook using the Windows 10 menu and when it started back up, everything was cleaned, but the touchpad and its 2 buttons (located below the touchpad) didn't work anymore. External mice do work when plugged. Common solutions that didn't work for me:-The orange light at the top-left of the touchpad is not lit up-Reinstalling the official drivers for Windows 10 (http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166960_1&swEnvOid=419...)-Installing different versions of drivers and even some for other brands of laptops-Resetting Windows 10 many times-Running driver scanning programs (DriversCloud, DriverScanner) Further notes:No matters which driver I install, the touchpad is always missing in the "Mouse properties" window. The last tab of the window should (if I am not mistaken) have both the Synaptics TouchStyk and TouchPad listed, but only the TouchStyk shows up. It appears as if the driver updated and might have corrupted something, or maybe it's overlapping with the old one and it didn't properly overwrite it (I'm running out of ideas...). Someone told me it might h... Read more

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can u plz s solve it out.mouse pad is working properly but when i want to copy something  copy list is coming nd go way.. i can't click on the copy... the option is coming nd go way.. i cn not prfrom some action. wil typing on keyword also i hve a problm..continue typing nd it stop agin i hve to click on that page then its workin..   

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I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.

I am using W7 build 7022.

Can anyone advise?

-JKM

Answer:Synaptics Touchpad scroll feature not working

Scratch that! I have gotten it solved. My problem was trying the Synaptics drivers. The Alps drivers work perfectly!

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I am using Windows 10 version 1703 (OS Build 15063.413) on HP Notebook 1000. And just for reference I have encountered this issue in previous versions of Windows 10 as well. Every time I clean install Windows 10 and update to install drivers, it will work fine for about 1-2 months and then suddenly out of nowhere touchpad will either stops working or keeps moving itself after 5-10 minutes of restart ( even if I don't update Windows, means same drivers version ).

Right now I have installed version 19.3.31.16 of Synaptics pointing device drivers. But I have tried to solve this issue by installing previous version of drivers as well ( version 8.xx, 10.xx, 17.xx, 19.0.19.1 ). After installing drivers the first time it works fine for about 15 minutes and then same issue!

I have noticed this btw:
Every time I put the laptop to sleep and then log on, touchpad works fine for about 5 minutes.Every time I restart the laptop, it works fine for about 5 minutes.Even If I uninstall the drivers and use basic drivers by Windows 10, the same thing happens. Touchpad keeps flickering, moving itself or would just stop working.Sometimes Upper right or left corner of touchpad will work fine while the rest of the area is unresponsive.

Have anybody else encountered this issue? How did you resolve it? I don't wanna install Windows again or keep restarting my laptop.

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My first post! Hopefully NOT one of many.

I recently got a secondhand HP NX9105 laptop. I reformatted the hard drive and installed Windows XP (SP3).

All worked fine, except the touchpad isn’t working.

I could not see a driver for it so I went onto HP support website and downloaded the Synaptics driver (sp35444). The install got interrupted with the message "This Synaptics pointing device installation package does not support one or more of your pointing devices and will not be installed…".

I then tried the Alps driver (sp25796) and that installed (is visible in the Add/Remove Programs), but the touchpad still didn't work and it doesn't appear in either the Device Manager or in Control Panel->Mouse->Hardware tab.

Next I tried to install another version of the Synaptics driver (sp27681). This one installed so I then rebooted the laptop.

The touchpad still doesn't work, but now I have the Synaptics Device Settings tab in my Mouse settings. The problem is that all the buttons are grayed out and no devices are listed.

Is it possible that this is a hardware fault or is there anything else I need to download?

I'm really stuck now, please help...
 

Answer:HP NX9105 Laptop Synaptics Touchpad not working at all

well heres your drivers....

You touch pad should automatically just "work" with no special drivers...

Mabe it broke...
 

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I have a new Acer Aspire 1670 laptop which has worked fine for the past few weeks. However, I turned it on this morning (it worked fine last night) to find that my touchpad no longer works.

I don't feel this is a hardware issue in the sense that the touchpad has become unplugged from the internal PS/2 port, because the touchpad works for about 3-4 seconds after I log onto Windows/when the desktop loads up. That's the only time it works, it doesn't even work at the welcome/logon screen.

After those 3-4 seconds, something obviously happens that's preventing it from working.

I thought it might be my Wacom Graphire II graphics tablet, which is plugged in via USB 2. However, my touchpad and tablet have worked fine together for the past few weeks and have never caused any problems.

I unplugged the tablet, and uninstalled the tablet and touchpad drivers. I then rebooted, and - navigating around with the keyboard - reinstalled the touchpad drivers and rebooted. It still won't work.

Any ideas?
 

Answer:Synaptics touchpad suddenly stopped working

Two things:

1. Does the touchpad have an indicator light that shows you when it is activated? The one on my HP does.

2. Is there an On/Off button above the touchpad...there is on my HP. Did you accidently turn it OFF
 

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My Qosmio G50-133 lost suddently it's touchpad, it's not working anymore, the mouse panel control shows the synaptics tab without any information in it.
I uninstalled it, restarted my windows 7 with no luck and I just can't find any driver for it on toshiba site or anywhere....

Does sosmeone have a clue ??

Answer:Synaptics touchpad stopped working on Qosmio G50-133

Solved !

Went to synaptics, downloaded their latest driver for my OS, installed it.

Bye.

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Hello everyone, my touch pad for my laptop has stopped working since i did a computer repair that was built in the laptop and i have no idea how to get the touchpad up and working again. I've tried re-installing the driver but don't know if it was a up to dated one, and when I install the driver and restart my computer it gives me a message that says *if you installed another PS/2 Pointing Device Driver Please uninstall the Synaptics driver, You then need to reinstall you pointing device driver for your external device again* If anyone knows a solution to this i would be grateful ;-;. Also I am using a  Dell Inspiron N4110

Answer:Synaptics Point Device(TouchPad) Not Working Help Please :(

Sorry for double posting but just wanted to add one thing, I recently found a thread from a different source and someone was having the exact same problem as me and said the touchpad was plugged into the wrong place on the MOBO (MotherBoard) at least i hope thats what MOBO stands for. If possible how do i access the mother board?

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I'm on a Compaq Presario CQ50 laptop with Windows XP, and the other day when I hard-shutdown the computer and restarted, it booted up with a loud, long beep until I forced it to shut down again. When I restarted, the touchpad no longer functioned, and I've been using a USB mouse since. Also, occasionally the keyboard doesn't function after coming back from hibernating, though a restart fixes this.

I tried uninstalling and reinstalling the Synaptics driver, but although the driver appears to have been installed (the Program Files are present, as is the Add/Remove entry), the Synaptics TouchPad is not listed under Device Manager nor is it listed under Device Settings in the Mouse properties under Control Panel. Why isn't the driver fully reinstalling back again?

I've read on other similar problems to try checking to see if power is being sent to these devices under the BIOS, but apparently Compaqs are notorious for being difficult to get into the BIOS, so I haven't had luck doing that yet. System restore to a day prior to the event didn't help. No function keys disable the touchpad, and the touchpad light is white, not red (meaning it's "on"). I'm still under warranty, but if I can fix this without having to wait for it to ship back and forth, that'd be much more preferable.

Any advice at all would be much appreciated! Thanks!
 

Answer:Solved: Synaptics Touchpad No Longer Working?

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Somethere I read that for touch pad to be working perfectly it has to be instaled Synaptics (the one i need for mine) and ALPS.

I was curios is that a fake info or it is working?

Answer:Do I need both drivers Synaptics & ALPS to get touchpad working?

Hi mate ;)

In my opinion you should install always both drivers.

Toshiba driver page ?More Info? said this:

_Alps Electric_ - This driver allows you to set the properties and functions for mouse control.
_Synaptics_ - This driver allows you to set the properties and functions for Touch Pad control.

I presume you need both drivers to get all the functions which can be changed in touchpad settings.

If you want you can try to install only one of the both drivers and then to check what settings are not available or what is missing exactly.

Cheers

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Hello,

I want to thank in advance for any responses I get to this thread.

I have a Gateway laptop model MT6840. It has a Synaptics touchpad. A couple of days ago, the touchpad stopped working completely. I took my laptop out of sleep mode, and the icon for the touchpad in the system tray was simply gone. I checked Control Panel: Mouse: Device Settings for the Synaptic touchpad, but all options are merely grayed out, and the device does not register on the computer anymore.

I believe I have tried almost everything. I first tried rebooting. I then tried disconnecting my external mouse and then rebooting. Then I tried uninstalling and reinstalling the driver from the Gateway website. I looked on Google, but found nothing of use. Alas, none of these things have worked.

This is a bit frustrating because, although I do have an external mouse, it is much more convenient not to have to bring the external mouse around when I transport it. And since I'm a college student, I need to get around with my laptop quite often.

I don't believe it is anything related to the hardware because it stopped working when the software (apparently) magically disappeared. I would really like to solve this problem.

If anyone knows of anything, please let me know. If there is some detail I should mention that would help, please also let me know.

Thanks,
Minus
 

Answer:Gateway MT6840: Synaptics Touchpad stopped working

Well, I decided to reboot again and go into the BIOS. I did, changing absolutely nothing (even choosing the "discard changes" exit option), logged onto Windows, and the problem was solved.

I have no idea how that worked, but it did.

I can't find a delete thread option, so if an admin is reading this, go ahead and just delete this.
 

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HelloI have a problem with mousepad while I'm doing some heavy duty like copy large amount of file from/to hard disk the mouse just stop working at all and I have this problem on two of your devices Ideapad y510p and thinkpad T440p but if I pluged a mouse the mouse works perfectly.

Answer:Synaptics touchpad stop working Ideapad y510p

Sounds like a driver issue. Have you checked your running latest drivers? If so do a complete uninstall of the Touchpad driver then reinstall it with a fresh download of the driver.





Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI

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Hi i'm new to the forum. I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).

I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.

Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.

Thanks in advance

P.S. Sorry if there is a duplicate post but went through a few pages on google and couldn't find any threads that related to my issue and I even tried doing a few solutions.

Answer:Synaptics touchpad drivers not working after upgrading to windows 10.

By the way I have also tried the drivers from the synaptics website.

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My synaptics touchpad is not working correctly my mouse is working fine but the corners from the touchpad for special functions isn't working at all.

I tried to configure it again but this had no result, also i downloaded a new driver but this had no result to. My buttons keys for multimedia like play/pause or stop aren't working either.

These buttons/keys stopped working at the same time as the touchpad. Checked for viruses with NOD 32 pro and for spyware with ZA pro==> no results.

Who can help me with this problem???

Answer:Synaptics touchpad is not working properly on Satellite A100-635

Hi there,

just a little question: when did they stopped working? Did you installed some software or some similar stuff like tools or something?
If not, then backup your data and make a system recovery. It should be a good way to find out, if it?s just an software problem or a serious hardware problem.

I suggest you to recover your system and then give a feedback if it worked, because if you already tried a new driver, you won?t have many choices.

Greets

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I hare recently upgradedmy Toshiba Satellite L855-149 to the most recent windows 8 version 6.2 and since I have done so the Synaptics touch pad has stopped working, I presume because the driver does not work with this version of windows 8. What can i do to resolve this problem so that i can use my computer without a plug in mouse again?

Thanks,
Simon

Answer:Satellite L855-149 - Synaptics touchpad not working after Win 8 upgrade

Hi Simon !!
I have just clean installed windows pro 8 on my satellite r830 and i had the same problem (actually, the touchpad still worked but not the scrollbars).
What you need to do is download the driver via this website, unzip it and execute it. It will work just fine. Locate it under 'windows 7 64 Bit' (or 32 Bit, depending on your OS) and not 'Windows 8 - Upgrade' as synaptics still hasn't realized a specific driver to windows 8.
Use the assistant on the website to find the proper driver faster (the reference of the model is written on the back of the laptop)
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
So far, it's the only driver that i have installed. However, the button near the touchpad that activates or deactivates it still doesn't work. Maybe it will work again when i install the other drivers.
I hope this can help you ;)

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Hi, I own a hp pavillion dv6 7050ca notebook and the touchpad is working but the disable/enable function on the top left corner, gestures, etc is not... The only way to get the functions working is to go to the mouse settings and right when it pops up, the functions work...but right after I shutdown,restart,hibernate, the functions stop working again..my brother has the exact same laptop and doesn't have this problem..we have the same device version(snynaptics pointing device driver version 8.1) and I also checked my msconfig to make sure synaptics is enabled on both startup and services..pls help me! Keep in mind the touchpad still works..just not the gestures and disable/enable square on top left corner of touchpad. And I also tried to uninstall and reinstall the driver but still no luck..any help will be very much appreciated!

Answer:Hp Pavillion dv6 7050ca synaptics touchpad functions not working?

Hello and welcome to 7Forums!
I would reccomend for you to try This to repair your drivers and such.

Post back results.

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Hello Team,I'm facing a strange technical issue with my Laptop TouchPad scroller on HP ProBook 4520S.TouchPad scroll works fine with almost every application except Windows native Apps i.e. Start Menu, Stores, NEWS etc.Its working absolutely with Windows Explorer, Google Chrome, Excel, Word, Power Point but no luck with Windows Native Apps. I have tried almost every thing i.e. Registry Key changes, Changing settings under Devices> Mouse & TouchPad but no luck at all on this. Also tried updating latest driver for Synaptics TouchPad.If any of you are aware of this issue pls advise the fix for it? Detail are as per below:OS: Windows 10 Pro x64TouchPad: Synaptics ClickPad V7.4PS: Earlier it was working fine with Windows 8.1 Pro.Thanks,PS

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My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
Thanks

Answer:Touchpad scroll not working, No virtual scrolling option in synaptics!

I've been messing around with it some more and ended up totally removing the synaptics drivers and installing the ELAN drivers. After doing this the scroll features of the trackpad work again so I have no idea why there are synaptics drivers on the model page for my laptop. There is still a problem though, when I got into the ELAN options in 'mouse settings', I get "windows shell common DLL has stopped working" and I then have to close the mouse settings. So now I can't get into the ELAN settings. Anybody have any info on 'windows shell' issue?

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Hi,

I've just upgraded from Windows XP Home SP2 to Windows Vista Ultimate on my Toshiba Satellite A100.
I was wondering where I could download a driver for Synaptics touchpad that works?

I tried the generic drivers from Synaptics' website, but they do not install completely (the second component always fails to install).
Then I tried the ones from Toshiba's website, but The Vista-compatible ones display an error that says error code "#5B4 @10".

Then I tried The Windows XP-compatible drivers, and they work perfectly, except the fact that I cannot configure enhanced features such as virtual scrolling and tap zones.
I click on the icon in the tray, click on The Device Settings tab, and whenever I click on The Settings button nothing happens.

Any help?

Answer:Satellite A100: Where to get a working Synaptics touchpad driver for Vista?

Hi

Usually the driver from the Toshiba page should be fully valid and should works.
Please note that there are different A100 series and if you download any drivers, be sure that you choose the right drivers for the right notebook series.

Did you check if the touchpad settings can be set and changed in the control panel??
As far as I know the touchpad properties can be set in the ?Mouse? option which can be found in the control panel!!!

In the ?Device settings? tab you should select the ?synaptics touchpad? and press ?settings?.
New window will pop up and you will find many options controlling the touchpad settings!!!

bye

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Hello, I cannot seem to get the App Gestures to work on this W530.  Given that this laptop not a touch screen laptop, and yet I prefer to run Windows 8 and chose this laptop assuming that I would be able to use the App Gestures on the touchpad for Windows 8, I'm very disappointed. I have uninstalled the device from the device manager and removed the drivers along w/ all references in the registry and deleted the Synaptics folders from the file system.  Then reinstalled the drivers from the Lenovo support site.  Still, no App Gestures and to make matters even worse, the option to reverse the scrolling direction does nothing as well.  Not only do the app gestures not work, I feel like I am stuck using a Mac Book Pro. Someone please help me!!! Thx,Gaylen













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Answer:W530 - Windows 8 application gestures not working on the Synaptics TouchPad

I would recommend putting Windows7 back on it and not using that useless pile of steaming dung of an OS that is Windows8.

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I decided to upgrade my XP 32bit to Vista x64 Ultimate on my A100 PSAAR.
OS works perfectly except one thing - touchpad, which used to work perfectly in XP, doesn't response at all under Vista x64 (with SP1 of course).

Worse thing is, that my (Synaptics) touchpad is listed in Device Manager as a properly working. Hmm - not to my recollection. Answering your potential suggestions - I tried reinstalling it, I tried using drivers from A200 (since Toshiba doesn't support drivers for Vista x64 for A100 line) and even got latest drivers from Synaptics website. Even Vista update got me new drivers - cool, I admit but it still doesn't work, although Windows does not seem to "know" about it... any help would be much appreciated :)

PS (optional problem) I also have 2 unknown devices according to Device Manager - since I have no idea what they are and because of the fact that I do not feel like I am missing anything - I simply gave up on those - at least for now ;)

Answer:Satellite A100 PSAAR: Synaptics touchpad not working on Vista Ultimate x64

Obviously nobody here has solution for you. :(

Problem is that this notebook model is not supported for Vista 64-bit. I really don't know what you can try. Maybe to install driver designed for A300?

I really don't know. Can you use external mouse successfully?

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The drivers I got with my laptop are too old and on updating to the latest one from synaptics, the hotkey doesn't work to enable/disable touchpad. The key works fine with the lenovo driver if I re-install it? Can anyone tell how can I enable the hotkey function for the drivers from synaptics?

Answer:Touchpad hotkey not working for drivers from synaptics site Win8.1 x64 - S510p

hi yash2710,
 
    The driver from synaptics is a generic one which meets basic synaptics and advanced functionality
The hot key is precustomized by Lenovo and other OEMs and is on random key location depending on Manufacturers that's why it is not included on the one from synaptics.
 
As per Synaptics site
 To ensure that you get the appropriate device driver for your system, download your Synaptics device driver from your system manufacturer's support website.
 
Can you share what you need on the updated driver from synaptics? Maybe I can help.
 
Regards
Solid Cruver





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I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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I'm looking for software that can customize my touchpad functions, like "tap to click" and some other features found in Synaptics software... The touchpad on my laptop doesn't have anything like it...

Answer:Synaptics software on non-synaptics touchpad?

Edit: nevermind, re-read title

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The Yoga is my 1st Windows machine in years. Coming from various MacBook(s) Pro(s) I dearly miss the capabilities and configurability of Apple's multitouch touchpad. While responsibility of the Synaptics device is fairly decent I haven't found an experience that is anything close to the one perceived on the MacBook touchpad. Latter in combination with BetterTouchTool is my weapon of choice when it comes to productivity. It offers almost unlimited configurability, that is, I can design/configure any gesture I desire and link it to a keystroke for instance. It's just perfect since I am not into Apple's predefined gesture settings at all. Now I have spent endless hours in getting this back on my new Yoga. At least I am now able to use 3 finger swipes for back/forward navigation. However, this is just a fraction of what I need/want. That's why I am looking for a way to either be able to modify the driver myself (open source, Lenovo/Synaptics?) or get access to an API I can build on. Obviously I'd prefer latter option. Synaptics is touting their Gesture Suite but I cannot find a download somewhere. I'm afraid it's OEM only. And if that's the config app that comes with the standard Synaptics driver it's just pathetic. So does anyone have a clue on how we can significantly improve the performance of this otherwise very nice laptop? Thanks in advance,stfn

Answer:Yoga 13: any chance for open source Synaptics touchpad driver or touchpad API?

hi stfn-64,my personal opinion on this case, i don't think either lenovo or synaptics will share the main source codes with you or anyone else.at this point, i suggest you to try to update drivers synaptics. it may solve your issue.hope this helps.

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Dear all,
Since yesterday, the built-in TouchPad mouse does not react anymore. In properties it says "the device is working properly", but it doesn't...
I am now using an external mouse.
How can I restore the TouchPad mouse? When I open the control panel, I get the possibility to uninstall the Synaptics driver. Should I?
Thanks for your help!

Heleen

Answer:TouchPad mouse does not react - Synaptics PS/2 Port TouchPad

Hi

What notebook model do you have??
Please post this info always!!!

Regarding your issue;
Firstly you should try to remove the old touchpad driver and after you have downloaded the newest version of touchpad driver from the Toshiba European driver page try to reinstall it!

Should works?

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Hi, I have a lenovo g570 running on Windows 7 Home Premium 64bits, drivers are all updated. How can I turn off the palmcheck feature?Software details:Synaptics TouchPad v7.2Driver: Synaptics Zeitgerät  Date: 07.04.2011  Version: 15.3.0.0 Also if I tap on the touchpad, it doesn't click... i always have to use the mouse button for clicking. How can I enable this feature? Thank you in advance,-- Trace

Answer:Lenovo 570 touchpad disable palmcheck Synaptics Touchpad v7.2

hi Trace99,
 
Welcome to Lenovo Community Forums!
 
Can you try accessing the Control Panel
   Under Hardware and Sound  / Mouse
       In the Mouse properties Windows the last TAB should be your synaptics Click that and hit properties or settings
Please check links for photo
Link to photo
Link to photo
 
 
Or check this suggestion .
 
Spoiler (Highlight to read)
In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

 
 
 
Hope this helps
Cheers!
 





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Question: Synaptics Touchpad

Hi. I'm having a problem with my HP Pavilion dv6000's touchpad. Recently (i.e. Today) it has been giving me an error and shutting down a program called "Synaptics Touchpad Enhancements", which has the adverse effects of slowing down the touchpad's sensitivity, and making the scroll bar on the side of the pad useless. Restarting solves this problem, but it occurs again after perhaps thirty minutes or so. I've already tried redownloading the drivers for it, but it hasn't solved the problem. In addition, upon selecting the mouse via the Control Panel, I'm confronted with this error.This problem has me stumped. Can anyone shed some light on what I could do to solve this?











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Answer:Synaptics Touchpad

Hi,The issue you have mentioned and the error you attached clearly state that there is an issue with the Synaptics Touchpad drivers on the system. To resolve the issue, I suggest you uninstall the Synaptics Touchpad drivers completely from the system through Control Panel, Add/Remote programs (Win XP) or Programs and Features (Win Vista). After complete uninstallation, please restart the system. Download the latest drivers from the following weblink and then install the software. This will definitely resolve the issue.http://www.synaptics.com/support/driversHope this information helps.Regards,Vidya

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Relevance 59.04%

I cannot enable my Synsptics TouchPad in my Toshiba A-135-S4537 laptop.  I have Win 7 Home Priemun 32 Bit OS. The touchpad worked fine before I disabled it but when I tried to enable it again it would not work.  The Device Manager says that the driver  is up to date.  I  uninstalled the driver and reinstalled it again to no avail.   The Device Manager says that the touchpad is installed and working fine but actually does not work.  Can anyone help me correct this problem?

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Relevance 59.04%

I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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Relevance 59.04%

I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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Question: Synaptics Touchpad

Hey, can I uninstall the synaptics touchpad in my laptop, and reinstall it again? Synaptics is not running on start-up but it is activated in msconfig, and CCleaner. Is it safe to uninstall and reinstall it again? If I uninstall it, will my touchpad still operate?

Answer:Synaptics Touchpad

Hi, kyzersoze.

You'll be fine. On my Toshiba, I've done it at least a half dozen times for various reasons - none which are important here.

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Relevance 59.04%

my Compaq Presario 2195US notebook touchpad stopped working properly; the pointer moves and the buttons work, but the tap feature is gone. all looks okay in Control Pad/mouse; I checked pointer setting in BIOS and tried AUTO and BOTH. I downloaded and installed the latest driver, just in case, but no change.

help?
 

Answer:Synaptics touchpad help

The touchpad could be worn out
 

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Question: synaptics touchpad

how do I turn it off if its not installed? is it safe to disable the PS2 connection? *that's what the touchpad is connected through*

Answer:synaptics touchpad

What laptop do you have?

Most have a button that actually disables / turns off the touchpad for when you are typing.

5 more replies
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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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Question: Synaptics TouchPad

I have a Synaptics TouchPad v11.0.7 on my HP Pavilion dv6000. I prefer a higher sensitivity on the pad, so I change the pointer options. However, after I restart my computer, the preferences reset to default. I have tried uninstalling and reinstalling the driver but the same thing continues. This is getting very irritating. I have no other mouse drivers on my computer and I am at a loss for a solution. I would much appretiate any help.

Tony Williams
 

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Hi all. I am having a lot of problems with my touchpad mouse built in .I have sony vaio vpcea36fm i3 hdd 500 gb ram 4 ddr3. As far as i have searched there are no updates for the driver.This is my driver version 6.1.7600.16385. I have tried to uninstall and install with reboot but its still not working.I apprecite all the help

Answer:synaptics ps/2 touchpad

You don't elaborate what your problem is ? is it working at all or is acting strange ?
Have you checked the BIOS to see if it's disabled ?
Otherwise, you may just have a bad piece of hardware there, take it to a shop and have them open it up and check.

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Question: synaptics touchpad

I have two laptops where the touchpad works great but its driving me up the wall. I keep going to places I don't want to go. I need to turn off the touch feature for enter and cannot find it. Is it available yet for vista?
 

Answer:synaptics touchpad

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Question: Synaptics TouchPad

Hello,

Recently my Synaptics TouchPad suddenly stopped working on my Compaq M2000 laptop; I fixed the problem by re-installing the Synaptics driver. When I restarted the computer, the TouchPad was working fine, but the keyboard was not working at all, so now I cannot type in my password to log onto the computer.

Is there any way to solve this problem without having to format the computer?
 

Answer:Synaptics TouchPad

dont format. use a different comp, download (savepe) its a recovery program. you can run chkdsk from there. it will load its own drivers. savepe is a live xp cd.
 

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So I am at the end of my rope with my laptop's touchpad. I can not disable the tap-to-click option, and because of this I am CONSTANTLY clicking on things every time I type or do anything.

Also, the scroll does not work.

I have searched through all of the mouse options and there is not one single option anywhere for tapping or scrolling.

I have updated the driver. I have uninstalled the driver and tried installing an older version of the driver. I can't find anything that will give me these options, no matter which drivers I install.

I am using Windows XP, on a Dell Inspiron 6000. According to the hardware tab, I am using a Synaptics PS/2 Pointing Device.

Please, please, PLEASE help! Please!
 

Answer:Synaptics touchpad - PLEASE help!

I am not a fan of the touchpads on laptops. I have always disabled them and used a notebook mouse instead. While this may make for some difficulty while traveling, I don't inadvertantly select, click or move the cursor while keyboarding.
 

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Question: Synaptics touchpad

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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I upgraded to Windows 10, and after the first update the touchpad stopped working.  I called Microsoft for help, the technicians were very patient and helpful, infact I learned a lot watching them shadow my laptop.  I spent a total of 12 hours on the phone talking with different technicians who ended up escalating the matter as they couldn't fix the problem. They even scheduled an appointment for me to bring my laptop to a Microsoft store at the mall to be fixed, which I now can cancel thanks to this site.   I followed the instructions that were posted here, holding the power button down for 10 seconds powering down my laptop, then I removed the battery and power cord, waited about a minute, then put the battery and cord back in, pressed the power button  turning my laptop back on and  the TOUCHPAD NOW WORKS!!!  Microsoft technicians reinstalled Windows 10 three times, checking  everything there was to check, installing and uninstalling the Synaptics touchpad driver and nothing worked so they would keep escalating the case, no one at Microsoft knew of this simple and easy fix.   Just try it and you'll see..... it worked for me, I hope it will work for you!  Thank you to the person who posted these instructions!

Answer:Synaptics Touchpad easy fix!

Hi!, @Bermy1: Welcome to HP Forum !.  HP not have driver's for Windows 10. Only have drivers for Windows 8-64bits and Windows 7-64bits ... http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dm4-Entertainment-Notebook-PC-series/508... However, see ... http://support.hp.com/us-en/document/c04648748 IMHO, considere return to previous version. 

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Is there a real fix for the Touchpad? I went through an hour with HP support, who told me I had viruses and sent me to a fee-based support. I cleared my system myself and re-installed the driver, no luck. Finally just disabled the Touchpad and used a wired mouse. Issue solved. 

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OK here is the problem,
I was using the touch-pad as always and it was working just fine all morning
than I put my system in standby when i returned my touch-pad was not responding. When I checked the driver properties under device status it read:
device could not start (code 10).
I rolled the driver back and nothing then I tried to uninstall/reinstall the driver from a download I got from the gateway website still nothing finally I tried a simple system restore (not a complete restore w/disk just restored back to sometime yesterday) still nothing even though it was working fine in the time frame i had restored back too.

if Anyone has any ideas let me know, I would greatly appreciate the help.
 

Answer:synaptics touchpad not responding

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I have a T61 with vista SP2 .I have a Synaptics touchpad with the latest drivers as installed by updates(15.0.18.0)I believe that Synaptics has released Multi touch and gesture sute with the newer drivers , but I cant see such options.Multi touch works on my touchpad as I have downloaded and am using the Synaptics Scrybe software ( three finger gesture is used to initiate the software)So can anyone tell me where is the problem? Why I cant get Multi tiuch?













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Answer:Synaptics Touchpad query?

I believe the option is only available for the newer Thinkpads with the new touchpad. Even if it might be technically possible it seems like Synaptics didn't include that option in the software for the older touchpads. -gan

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Does anybody have a tip where I can find free Synaptics Touchpad Drive downloads. I have 7.0 and overnight it froze on me.

I have only recently bought my laptop and it came with Vista which I have been hating and now this latest problem occured.

Thanks.

Answer:Synaptics Touchpad drive

Hi Zsofia,

Uninstall the driver and then go to windows update. It will detect your touchpad and install the correct driver software. You should be able to use your touchpad even without the synaptics driver as Vista has native drivers for your touchpad.

Good Luck!
Snarks

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Hello, this is a strange problem I am having...
I used to have xp on my amilo laptop, with synaptics driver 7.10.10, May 2004 driver. The nice thing about this was that the touchpad was disabled when an external mouse was plugged in, just by ticking the proper box in the driver setting panel (disable touchpad when external ... ). Easy and working fine: also, the touchpad was reenabled automatically removing the external mouse.
Now I switched to win7, and I lost this capability. Fujitsu site does not have an updated driver, and recommends to use the manufacturer drivers. Fine, but...
1) the latest version for Win 7/Vista 32 bit is 14.0.3.C, it works OK but there is no trace of that box (disable touchpad when external...): you can only disable the touchpad, and reenable manually.
2) in desperation, I took the old driver used in xp, run the setup in compatibility mode, and it installed (barring the usual complaints about incompatibility); again, it works fine, but no trace of that capability.

Is something in win7 preventing this feature from working? Or is some mix of amilo hardware and win7 causing the problem?
Thanks for any suggestion
Roberto, Milan, Italy
 

Answer:Touchpad synaptics problem

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Relevance 58.22%

Unable to use multitouch settings , not sure when this happened but it used to work fine and was able to scroll , 4 finger tap , 3 finger touch ect with my touchpad.Now the touchpad isn't reconised, instead ps/2 mouse pointer appears in the advanced settings under mouse and touchpad. I have tried updating software  driver and selecting synaptics drivers instead, but this also doesn't work. I get an error message saying 'This operation requires an interactive window station.' I have downloaded the latest synaptics driver from their site (Windows 10 PS/2 & SMBus Devices v19.0.19.1) still same error message. Thanks in advance, and if anyone can help with a maybe related problem , my keyboard will sometimes not function; correctly problem started not long ago either, maybe the same;  when pressing the letters 't', y, 5 ,6' this types instead 't5,y6, t5 ,y6' amongst other keys (makes typing very difficult haha)     

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Hello,
My problem is that after switching off the touchpad mouse some time ago, now I cannot switsh it on. Usually I use a normal mouse, as it is more convienient. But when I am out of home I surely would like to use the touchpad one.
When I try to habilitate it in the contral panel, it works for several seconds only. I tryed it with and without the normal mouse - no differrence.
My computor is Acer Aspire 5610, Windows XP. Never had viruses.
I have tried to download a new driver from the link I have found in this post:
http://www.aqua-soft.org/board/showthread.php?t=43310
and put it on the existing one - no result.
Maybe I should delete the old version driver and then put the new one?
In advance thank everyone for help.
Irina
 

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Dear Team, I have recently upgraded the drivers for Synaptics touchpad on my HP laptop (HP Pavilion G4-2049Tx).Everytime I reboot my machine, or "Log On" Synaptics touchpad gestures doesn't seem to work ever since the drivers upgrade. In order that the gestures start working; I have to manually launch any Synaptics related process after log on.To my surprise; Synaptics is already a part of StartUp processes in my Windows OS still it doesn't get triggered at the time of boot. On the top of that; as always I have been facing overheating issues at the time of charging my laptop since quite a long.It becomes impossible to rest the "laptop" on ones "lap" while its getting charged. Kindly help me solve these issues. Thanks in advance!Cheers,Ameya

Answer:Issue with Synaptics touchpad

Hello Ameya,  can can you do a bios update and bios default on the unit and check once  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Relevance 58.22%

For some reason, the Synaptics Touchpad control panel's settings do not save in Windows 10.

Answer:Synaptics Touchpad vs. Windows 10

Please try the following steps to resolve the issue.1. Click the Start orb, type msconfig in the Start Search box and hit Enter. If you are prompted for an administrator password or confirmation, type your password or click Continue.2. Within the System Configuration dialogue box, click the Startup tab.3. Look for any entries named KHALMNPR or similar, and uncheck the box next to them (there may only be one).4. Click OK and restart your computer.

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I previously included this problem in another thread but I thought I'd sorted it. I can't get on with Touchpads so I wanted to disable it. Couldn't do it in Device Mnr (disable is greyed out) and deleting the driver just leads to it re-installing at every start-up. I found I can disable it under Control Panel - Mouse - Other pointing Devices. A few days later it's not only back (although still shows as disabled) and every time I restart I get a little box marked Synaptics asking to Run the exe file!
I just can't get rid of it. It can be diabled via fn+F5 - but I always forget. Had the same problem on my Acer so I lifted the keyboard and pulled the ribbon cable out. But I can't do that on the Samsung because the keyboard is under the casing top and the keys poke through holes. I don't fancy splitting the case.
Any ideas?

Answer:Synaptics Touchpad Returns - again!

Do you have CCleaner?
if so look in Tools - Start up - there may be a program there you can disable to stop the pad from working. (SunthTP.exe or something similar)

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I am running an Acer 1350 laptop with a Synaptics touchpad V5.4. Under 'Device settings' it refers to Version 7.2.0 from 15Nov 02.If I go to Acer site this the version Acer still offers for my machine. I am finding that my touchpad works fine for maybe 30 minutes from startup but then stops dragging the screen when I move my finger on the pad until I lift my finger.It then move a distance in proportion to how far I have move my finger. As anyone experienced this and found a reason/way of correcting??
 

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 My Ideapad Z580 is a month out of warranty and the Synaptics touchpad keys suddenly stopped working todayabout 24 hours after I applied a raft of Windows 8.1 updates. I subsequently did a system restore back to just after the updates were applied and this has given me back use of the left and right touchpad buttons but I also seem to have lost the configuring app, the icon for which used to be in with a load of other hidden icons in the system tray. How can I retrieve it please because, although the touchpad now works again, it is pretty well unusable and I'm having to rely on my trusty old wire less mouse?

Answer:Cannot configure Synaptics touchpad

Forget what I asked in my earlier post. It seems that, if I uninstall the touchpad, then, after a reboot, it is automatically reinstalled but the Synaptics Pointing Device icon subsequently take a long time to reappear in the system tray, allowing me to change settings again. I can't say the touchpad is a joy to use (it never has been) but it is usable even if it does seem to be playing silly buggers now and again, ie the the cursor occasionally picks up fields it passes over and drags them round the screen.

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Hello in here, anyone have ideas for fixing the synaptics pointer touchpad?  Mine stopped responding, tried the Fn F8 keys no luck, uninstalled reinstalled drivers no luck.  Any more ideas are appreciated, hopefully will not have to send in machine.

Answer:Synaptics touchpad Y510

Try some Linux bootable LiveCD (like PartedMagic) and see whether touchpad works there.If it doesn't then it's a hardware case and you'll have to send it to repair.





//help will save the world

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my synaptics touchpad has a mind of its own
Hello this is my first posting to your Windows seven forum. I am writing to you today because over the past two to three weeks my Synaptics touchpad mouse has had a mind of its own. It has been clicking and opening files without me pressing the mouse buttons or tapping the touchpad, scrolling by itself, highlighting and moving the files on my desktop and in my computer, etc. I have tried everything from physically cleaning the Touchpad thoroughly, updating the Synaptics driver time and time again only to find no resolution to this issue, I have also uninstalled and reinstalled previous versions of the synaptics drivers that worked before with my laptop only to be confronted with this same problem. I have ran scans on both Uni-blue registry booster and PC Tools Spyware Doctor (which I use as my registry and anti-virus/spyware programs) and of which I update on a daily/weekly basis and yet I have found no traces of what may be causing my mouse to act so crazy. I have also ran the system scan in the command prompt which was suggested earlier in this thread only to find out that everything was running properly and at 100% integrity.
I have an HP dv7-3065dx Entertainment Notebook [pavilion dv7 is the product name on the back] that I purchased from Best buy in 2010. I am running Windows 7 Home Premium 64-bit that was pre-installed onto my laptop. I have been pretty thorough on keeping all of my Microsoft a... Read more

Answer:my synaptics touchpad has a mind of its own

Hello Lionpride. Welcome to the Forum.

Try this:
In the Taskbar near the clock you will see the icon for "Synaptics Pointing Device". Right click on that and uncheck: "Tap to Click".

See if that helps.

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I currently have the synaptics driver from lenovo which is version 13.2.7.3 and Synaptics site has a newer version with more touchpad features. When i tried installing the newer driver i lost the pinch zoom/unzoom features that my lenovo had with the old driver even though the feature was enabled in the newer driver. Is there a way to fix it?





Laptop(Lenovo Y550 4186)-processor: Core 2 Duo 2.53GHz, System Memory: 4 GB, Graphics Controller: NVIDIA GT240M, HardDrive: 320GB, Optical Storage: DVD-RW Combo drive

Answer:Synaptics touchpad drivers

un-install both drivers, install drivers from synaptics and try. if it doesn't work, go back to use lenovo drivers instead.

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Hello Everyone, I do not usually use forums and other kinds of helps, but guys, this is hilarious.Or... it would be hilarious if happened to another person, yeah. basic data --Probook 455 G2Windows 8.1 64-bit(McAfee IS) So, my Synaptics touchpad started behaving in an odd way yesterday.That is: it works fine at startup, but the tapping surface stops reacting after a few seconds - sometimes after a few minutes. What remains is even more strange: the two buttons remain operational, and the bottom approx. 10% of the surface reacts to right and left movements, while the upper 90% zooms in and out whatever is on the screen... WHOA? And sometimes it goes back working for no obvious reasons. Before stopping again.Next: If I close the lid and open after a few sec, the wake-up process starts and the touchpad works fine until... go to 10.And it is not over: the tapping surface works fine IF I KEEP ONE OR BOTH BUTTONS PRESSED. ?? :-) naturally this is not a "solution" as all side effects of a pressed mouse button occur. But the pointer moves, yeah. Umm. [UPDATE: this later phenomenon was a seemingly software-related sticky Ctrl issue that stopped occurring] What I did this far:1. Driver check: driver uninstall -> reboot -> reinstall (no newer version offered, so the same) -> reboot -> no effect, same symptoms;2. Windows System Restore to a mere 5 days earlier stage: everything worked fine! but then McAfee vulnerability scanner reinstalled all the Windows ... Read more

Answer:HP 455 G2 synaptics touchpad is a mess now

So bad noone is able to answer this question. :-(Update:- touchpad always starts ok when ProBook is switched on, but halts after an indeterminable (that is always changing) time;- I am unable to determine the trigger - I do not know what (later starting background process and/or clash of processes??) causes this behaviour;- when operable it is like trying to drive a waterbed in the Monaco Grand Prix - lags and slides;- when stops the bottom 10% of the touchpad reflects to left/right impulses and the buttons work well;- quite often is starts again if I move a plug-in mouse and switch back to touchpad after a minute or so - but NOT always;- had a "sticky Ctrl" issue earlier (had loads of fun...)- this is NOT the same;- if the touchpad is stuck with no signs of life I switch off Synaptics processes from Task Manager - I gain a very strange touchpad without the extras of Synaptics and Shaking Like Hell. WOA? but it works for people with lots of patience.I think this is a challenging issue, so dear Hardcore Hardware Magicians - HELP ME!Cheers!

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Touchpad unresponsive.  Services shows SynTPEnh.exe, SynTPEnhService.exe and SynTPHelper.exe all running.  Hardware failure?  Cannot find touchpad in Device Manager.

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My HP notebook was Windows 10 and was downgraded to Windows 7.   My touchpad is too touchy and I continuously find that it moves around the screen while i am typing.  I thought that I would just disable it.  It shows up on the hardware as a mouse PS2 and it does not have a disable button.  I just deleted the install file but it constantly re-loads on a re-boot.  I love my HP notebook, but the touchpad is driving me crazy, please help me.  

Answer:i have a synaptics touchpad under Windows 7.

Hi: Use the W10 touchpad driver from your notebook's support page. It also has the drivers for W8.1 and W7. That would be the only suggestion I can offer.

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We downloaded windows updates manually last week and now every time we restart the computer we have an error message with the synaptics touchpad. In response, we downloaded new drivers for the touchpad, but t didn't help. Also, I tried to go into mouse settings under the control pannel and we are having a "shell32.dll Control_RunDLL "C:\WINDOWS\System32\main.cpl",Mouse" error. I need a solution to this problem. The next time I restart I will post the error message. Please, help this person in need of help!

{Please!}

*The touchpd and mouse both still work, however.

Answer:Error with Synaptics Touchpad!!! =(

Error Signature:
AppName: syntpenh.exe AppVer: 7.8.10.0 ModName: syntpenh.exe
ModVer: 7.8.10.0 Offset: 00010844

Anyway... there are the details. THX.

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Starter, 32 bit
Processor: Intel(R) Atom(TM) CPU N450 @ 1.66GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
Hard Drives: C: Total - 139212 MB, Free - 113661 MB;
Motherboard: Acer, JE02_PT
Antivirus: AVG AntiVirus Free Edition 2013, Updated and Enabled

Hi
I just did a system restore to "factory settings". Now, my touchpad is erratic and too sensitive. When I go to the Control Panel and click on "Mouse" (as all the advice suggests), I cannot find anything pertaining to the touchpad. I don't know if I need a driver or what. Any help would be greatly appreciated - preferrably before I throw this thing across the room!
Thanks,
Kem
 

Answer:synaptics touchpad sensitivity

yes you prolly need the synaptics manager driver? What brand PC do u have? if its a dell or HP please post your Dell 7-character Service Tag or your HP Product Number so we can better assist you
 

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I recently purchased a laptop. If i use the touchpad for a while or in certain places (the common room of my college sometimes) the touchpad begins acting wierd. When i drap the pointer along and lif my finger up, sometimes it moves back to it original position or somewhere near, s its difficult to select things.
Any help or ideas apreciated

Thanks,
Metaphoric
 

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My laptop was working oerfectly and then all of a sudden my touchpad began beeping out of control whenever i touched it.
the mouse will not move, tons of programs open up and then the cpu shuts off, also the keybord becomes disabled. at boot i hear a loud beep and sometimes get a mouse error and keyboard error. i've uninstalled the touchpad and re-installed but it did not work. had to disable touchpad and use external mouse, works fine this way. is there something i can do?

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It seems like the Windows 8.1 will NOT remember my choice of disabling the Synaptics touchpad.Everytime after a restart, the touchpad is activated by default.In previous version of Windows (e.g. Win7), my touchpad is always disabled even after a restart.This is very annoying and I can't update the stock driver from Synaptics as it doesn't recognize the touchpad on Y50.Lenovo, please release a bug fix!

Answer:Synaptics touchpad issue on Y50

I also have this issue.. is there any work around yet??

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Hi Guys, My touch pad isn't working on my aspire E1-572P laptop. Windows 8.1 64. I have deleted and re-installed the driver several times, still won't work, although the icon lights up when I press right or left button but nothing on the touch pad

Answer:Synaptics touchpad problems

The Synaptics touch pad gestures are not working on my Aspire E1-572P, although I have tried loading updated drivers from both Acer and Synaptics. The problem may have started since I had a touch screen replacement done by Acer about 2 months ago. The touch pad works fine as a mouse pointer. I had an on line chat with an acer tech. but he suggested doing a factory reset, which I thought was a bit extreme so I thought I might try here first. Would be grateful for any help. Thanks

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So I've upgraded to windows 7 64-bit and now I'm having trouble even installing a Synaptics driver. No matter what version I use (I've been all over the internet, including Gateway's site) the install always fails, most often with this screen.

I know this is a tough one, but I'd appreciate your help.

Answer:More Synaptics Touchpad Woes

Have you tried loading it in Vista Compatibility mode?

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After upgrading to Windows 10 from Windows 7 the Synaptics PS/2 touchpad no longer has scolling ability. I have tried vertical and horizontal, as well as 1 and 2 finger. The touch pad is enabled and scolling is enabled. The current driver is 19.0.12.98 which was updated by windows update. I have downloaded and installed 19.0.19.1 from the Synaptics website and it didn't work. I have tried the Windows 8 driver from Synaptics as well and had no luck (failed to install even in compatibility mode). The original Compaq Windows 7 driver wouldn't work either. Unable to find any solution by searching or reading the forums. Any help is appreciated.

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Hello Guys,  Just a quick question, I have read that the older touchpad (I don't remember the name) had a lot of issues and the new IdeaPad start to came with the new touchpad "Synaptics", Just  i wanted to know if the laptop that I bought  2 weeks ago came with the new one or not. Can somebody help me with that? Is the touchpad problem resolved with the "new" versions?             Thanks! Mariano

Answer:Touchpad Synaptics or the older one? =/

Maybe  you might like to post which IdeaPad you purchased in order that members have a chance of answering your question?  It might also be an idea to post the production date which should, if I am right, be on the box.

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How do  disable my keyboard touchpad? I prefer to navigate with a mouse.

<Email id removed>

Answer:Dell Synaptics Inc. touchpad.

I am sure it is Google-able.

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I reverted to V18 of the Synaptics driver as suggested. However, the scroll bar does not work.

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Hello,

I just got an Acer Windows 8 PC, and none of the touchpad gestures seem to be working. I have tried using several recommended third-party tools and all of them said that I didn't have the correct drivers, even after I installed all of them.

I have gone to mouse --> Synaptics --> Settings, and the only options there are to enable/disable the buttons.

Is there any way to enable multi-touch?

Thanks,
Sora

Answer:Synaptics Touchpad Settings

Did you go to the Acer site and download the latest drivers for the touchpad? I have an Acer that came with Windows 7, upgraded it to 8 and downloaded the touchpad drivers from the Acer site. I now have the touchpad gestures. And it really really makes a huge difference!

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Hello! My laptop has an issue about its mousepad. It was working fine last year before I double-tapped the upper left part of my mousepad (to disable it for a bit). I forgot to enable it again, and I turned my laptop off. Until then, it does not work anymore. I tried to follow the instructions that I read from different forums, but nothing happened. I already uninstalled it, then reinstall it again, but it is still not working. Can anyone help me? My laptop is a Pavilion g4-2220tx, bought it last March 5, 2013. I'll send some details of my driver. Anyway, the driver Synaptics PS/2 Touchpad is not found unless I turn 'Show hidden drivers' on to make the driver appear. Thank you to anyone who's willing to help me!  

Answer:Synaptics PS/2 Touchpad Code 24

Hi, Try the following. First of all,download the Chipset driver on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59647.exe When done, open Device Manager, right click the Synaptics device and select Uninstall. When this has completed, open your Downloads folder, right click the chipset installaer and select 'Run as Administrator' to start the installation. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61882.exe When this installation has completed, restart the notebook again. Regards, DP-K

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