Computer Support Forum

acer travelmate mouse, keyboard and usb not working

Question: acer travelmate mouse, keyboard and usb not working

i have an acer travelmate. has windows xp on it. as soon as it boots, the keyboard does not work, i cant even get into bios. and when xp loads, mouse doesnt work either. i want to fix this laptop. dont care about contents of hd. how do i fix it? i read on some other forum that the ati southbridge doesnt connect properly, and using a heatgun to make the connection reflow will make it work. please tell me how to fix it, because right now im trying to rest cmos and see if that works, otherwise gonna use the heatgun method on ati southbridge.

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Preferred Solution: acer travelmate mouse, keyboard and usb not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi

I have a just bought a new Acer Aspire 4810T laptop. It froze a while ago and after turning it off and on again the keyboard and the mouse pad are not working. When starting up the keyboard works when entering the set or using F2 key however after it starts up the keyboard and the mouse pad don't work.

Can someone help me on this?

Thanks
Imbokeri

Answer:Acer Laptop keyboard and Mouse not working

hello
reboot your computer and after your bios has done its check, before windows begins to load, press F8 to access the advanced boot options. You can try to boot last known good configuration from there.
See it that helps first

good luck

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I have an Acer Travelmate 505 notebook. The 'D' key does not function 95% of the time. Can anyone please offer me any ideas as to what could be wrong? I've taken the key apart, everything seems fine. Even the plastic top has been changed to no avail. Suggestions appreciated.
 

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I have AcerTravelmate p245, my keyboard and touchpad stopped working when I installed the touchpad drivers Elantech, ALPS and Synaptics

Answer:I have Acer Travelmate p245-m, my keyboard and tou...

If you installed all of them, go to Control Panel/ Programs and Features and uninstall all three. You only want one.Try installing the Elantech and see if it works If not, uninstall and try the Synaptics, etc.  

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I have AcerTravelmate p245, my keyboard and touchpad stopped working when I installed the touchpad drivers Elantech, ALPS and Synaptics

Answer:I have Acer Travelmate p245-m, my keyboard and tou...

If you installed all of them, go to Control Panel/ Programs and Features and uninstall all three. You only want one.Try installing the Elantech and see if it works If not, uninstall and try the Synaptics, etc.  

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I have an ACER Travelmate 7520 that I want to use as a temporary replacement for my shot away desktop. I have got my external monitor working OK but cant seem to get it to use the keyboard. Any solutions?

Answer:Acer Travelmate. Want To Use External Keyboard.

What sort of keyboard USB or PS2?

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Hi,The keyboard on my Acer Travelmate P-253-E has developed a strange fault. The built in keyboard has gone haywire with some keys producing the symbols they should, others producing no symbols and others producing multiple symbols and others directing one into the control panel. Yet an external keyboard plugged in via the USB port works fine (I'm typing in from this now). Can anyone  please help? Incognito44

Answer:Keyboard gone haywire (Acer Travelmate P-253-E)

If you can blow it out it might help, but you probably need a new keyboard.  

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I have AcerTravelmate p245, my keyboard and touchpad stopped working when I installed the touchpad drivers Elantech, ALPS and Synaptics

Answer:I have Acer Travelmate p245-m, my keyboard and tou...

If you installed all of them, go to Control Panel/ Programs and Features and uninstall all three. You only want one.Try installing the Elantech and see if it works If not, uninstall and try the Synaptics, etc.  

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Answer:right side keyboard of acer travelmate 4740g not s...

sonam_zangmo68,
 
So you turned off number lock and the letters that are associated with those keys are not showing up as letters when pressed, they are still showing up as numbers when pressed?

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Answer:right side keyboard of acer travelmate 4740g not s...

sonam_zangmo68,
 
So you turned off number lock and the letters that are associated with those keys are not showing up as letters when pressed, they are still showing up as numbers when pressed?

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I have an Acer TravelMate P253-E laptop & its  keyboard not responding. all the keys are not working. How to resolve this?

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Hello, how can i enable the backlit keyboard under ubuntu or linux in general. All the tutorials i have found for other models do not work for this one... thanks

Answer:Acer TravelMate P238-M Backlit keyboard Ubuntu 16....

Try this, http://askubuntu.com/questions/644410/cannot-turn-on-keyboard-backlight

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Hello, how can i enable the backlit keyboard under ubuntu or linux in general. All the tutorials i have found for other models do not work for this one... thanks

Answer:Acer TravelMate P238-M Backlit keyboard Ubuntu 16....

Try this, http://askubuntu.com/questions/644410/cannot-turn-on-keyboard-backlight

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I don't know if this belongs here, but I'm looking for some instructions on how to take out an Acer Travelmate 8100 laptops keyboard.

Any and all help would be appreciated.
 

Answer:Solved: Replaceing Acer Travelmate 8100 Keyboard

SOLVED!!

Seems that this model of laptop had 2 clips holding down the laptop instead of six, and it also had one very hidden screw.
 

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Hello, how can i enable the backlit keyboard under ubuntu or linux in general. All the tutorials i have found for other models do not work for this one... thanks

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Pls help me, when I put on the headset on the socket, the headset is not working fine. I already tried t in three different headphones. what seems to be the problem with these? at first, it is working fine but after some time, 2 weeks i think, the headphone is not working anymore. everytime I put it on the socket, windows can detect it because it says "A jack is plugged" on its tray.

please help me, do i need to update the driver? but the drivers are all installed and not corrupted or damaged.

my audio manager is Realtek HD Audio Manager with ALC 883 something on its version.
 

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I am trying to set up Skype on my Acer TravelMate 7510. I have set up everything, including sound, but cannot get the video function to work. I think it is the drivers on the Acer Omnicam software that is causing the problem and I have worked out that it is a Bison driver provider version 6.32.700.1 I do not know what this all means as I am very much a beginner in system stuff. Can anyone please help me to get the webcam working? Thank you very much - I have Windows Vista.

Susannon
 

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reinstalled windows on a friends laptop and now the wifi will not work.does not show up in network connections or command prompt->ipconfighave enabled everythink nessecery in services.mscthe button on the front has a orange light and even if you push the slider to turn it off it stays on was workin before reinstalldriver needed?does not show up in device manager

Answer:WIFI not working on Acer Travelmate after reinstal

Flight mode switch? click here

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I have a acer travelmate 4720 laptop and wifi is not working in that. I even tried to install the drivers of it but no use.

Answer:WiFi not working in Acer Travelmate 4720

Have you got it turned on? There's a key combination - the Fn key and one of the F keys - to toggle the wireless on & off, you may need to check the manual for the actual key needed."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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ok i have an acer 250 it had no wifi module fitted until i got one and wacked it in with antenna's installed ,i added the driver in xp it was all up and running as far as it could be seen from windows and searched for a nework that it couldnt find , i assumed a antenna problem so tried some different ones , but the same fault remained, i then changed the wireless card for another model of intel wireless added the drivers etc but still the fault remains ! so different antennas , and internal wireless cards but the same fault seems to point me in the direction of a bios or manual switch that is disabling the antenna from picking up networks , anyone any ideas.

just for reference i have checked my sid and many networks can be found by my other laptops just not this one Grrr
 

Answer:Acer travelmate 250 wifi radio not working

make sure the mini pci status is enabled in the bios first
 

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Hi all,am in need of a little help. We own an Acre Travelmate 2356XM laptop with windows XP. Has been working fine all the way through. Yesterday afternoon however the scroll pad and left/right click buttons stopped working.The laptop powers up fine, no noticeable difference in speed on turning it on. No warning screens to indicate it has found a problem. The keyboard itself works fine, all the functionality is there, all the programmes are untouched and we can still access the internet. The only fault (and it is a very inconvenient one) is that the scroll pad for the cursor and both buttons have ceased, it is as though either a soldered connection has failed isolating that area from the rest of computer or (clutching at straws here) a driver controlling these functions has failed. Have powered down and up several times with same result. There was no advance warning as though it was failing by degrees, Wednesday working fine, Thursday not. Any help gratefully accepted as it is my partner who uses the laptop and I know little about them my area is more desktop oriented, and with laptops being small and fiddly don't really want to approach with a screwdriver unless I know what I'm looking for

Answer:Acer Travelmate, scroll pads not working

Have you tried "mouse properties" in the controll panel? I havn't got an Acer but my Dell laptop has got a tab in there that adjusts the touchpad, worth a look if you havn't already tried it

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Keyboard & Mouse: Acer Desktop

Ever since I would say, the past upgrade for Windows 10, my mom's Acer desktop's keyboard has been really laggy. For example, when I go to wake it from sleep to unlock it, the keyboard's Number lock and Caps lock keys do not want to light up. It seems as if the keyboard doesn't want to respond in a timely manner along with the computer. The same goes for the wireless Logitech mouse.

Keyboard: Toshiba Laptop

The same as I mentioned above goes for the Toshiba Laptop that was originally mine, that I have given to my sister.

Thanks in advance!

Answer:Keyboard & Mouse: Acer Desktop - Keyboard: Toshiba Laptop

The Acer is in my 2nd set of Specs while the Toshiba is a Satellite C55-B5299.

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hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

Answer:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

Answer:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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I recently installed the Wireless Lenovo Keyboard & Mouse combo on my X61 laptop.  The mouse buttons seem to be working but the pointer isn't moving.  Not sure if it has to do with TrackPoint being active or ???  Any help is appreciated.

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I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

Answer:Solved: Wireless keyboard/mouse combo; mouse not working

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I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click.
If I change to right hand mouse, the wheel button gives double click as expected.
Any clues how to make the wheel button give double click for left hand mouse?

Answer:MS Keyboard and Mouse driver not working for left handed mouse

Have you tried searching for an updated driver for Windows 10?

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I currently have an X60 and have never had a single issue.  However I was recently infected with a Trojan, and after removing it with a reputable program, the keyboard and trackpoint mouse have stopped working. When I get the windows login screen, the trackpoint works fine, but the second I press any key, both keyboard and mouse become totally frozen. I can still use a USB keyboard and mouse with no issue at, but that is the only way. Any ideas as to how I can get them back up and working? Clearly, they (at least the mouse) are not totally fried b/c it works fine before I touch the keyboard. Any help would be appreciated. Thanks, JT













Solved!

Go to Solution.

Answer:X60 keyboard and trackpoint stopped working; only usb keyboard/mouse work

SOLVED!  I simply had to update the drivers in the device manager.  For some reason they were corrupt and it could not load them.  Simple fix, just took too much thought and digging to find solution.

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I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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I purchased an Acer Revo R3600 and although the instructions say plug in the USB mouse and keyboard the contents of the box contained a wireless version of mouse/keyboard.The mouse has a switch under and the keyboard has a button to press (for 1 second about) to connect.Thank goodness I had spare USB kit to run initial set up. I do not seem to be able to get the wireless mouse and keyboard to operate. Can anyone supply a fix? The box contained a dongle and game control which does work. (the game control switches on the dongle which shows a blue light.) Attempts to usethe mouse/keyboard which have new batteries have failed so far.

Answer:Acer Revo with wireless mouse and keyboard

If I felt the need to fix something that's new, I would take it back where I got it from.

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I have an Acer M5630 desktop, running Vista Home Premium, which came with an Acer cordless mouse (Model MG-0570T) and keyboard (Model KG-0570).

Although the Acer documentation refers to the driver providing task bar icons for low battery power, upper case lock, etc. there were no Acer drivers provided. The machine as delivered is using the standard Microsoft drivers which do not provide taskbar icons. I have contacted Acer and they say they do not provide drivers!

I would really like a battery low indication as the batteries don't seem to last all that long!

I am not sure where to go from here. Is Microsoft Intellipoint the answer? There are lots of downloads for Logitech mouse/keyboard drivers - would they do the job - I guess it depends how compatible the Acer keyboard/mouse combo is with Logitech?

Any help or advice would be appreciated.

Answer:Acer cordless mouse / keyboard drivers

Originally Posted by lesmoore


I have an Acer M5630 desktop, running Vista Home Premium, which came with an Acer cordless mouse (Model MG-0570T) and keyboard (Model KG-0570).

Although the Acer documentation refers to the driver providing task bar icons for low battery power, upper case lock, etc. there were no Acer drivers provided. The machine as delivered is using the standard Microsoft drivers which do not provide taskbar icons. I have contacted Acer and they say they do not provide drivers!

I would really like a battery low indication as the batteries don't seem to last all that long!

I am not sure where to go from here. Is Microsoft Intellipoint the answer? There are lots of downloads for Logitech mouse/keyboard drivers - would they do the job - I guess it depends how compatible the Acer keyboard/mouse combo is with Logitech?

Any help or advice would be appreciated.



The battery tray icon can be had by right clicking the taskbar and selecting properties > then going to the Notification tab > checking the Power box > closing it then rebooting. As far as the rest, I'm not sure.

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Recently brought a Acer Aspire M7711 from comet and today i brought a new HP 22" lcd monitor also from comet the model number is W2228H.So have set it all up and then i turned it on and seeing as first time have booted up obviously it asks you to put a few details in for vista anyhow i put batterys in the mouse and keyboard and inserted the supplied dongle and they both have a "connect button" on the bottom (mouse&keypad) so i've tryed pressing that even holding it down but nothing happens i did get a light on the mouse when i first put the batterys in, and same with the keyboard but then it just goes off ?. So i thought maybe if i use a usb keyboard and mouse until i set windows up then maybe it will recognise it but still nothing, so i am still stuck using my usb keyboard and mouse.am not sure what too do could they be faulty or am i missing something ?

Answer:New Acer Wireless Keyboard & Mouse Don't Work

ah i'm a numbnutt the dongle had a button on after all :S lol it just looked like a light rather than a clickable button haha

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This new computer is an Acer Notebook.  The key board and mouse pad stopped working.  If we plug in a detached keyboard and mouse  it will function, but then it would be like having a desk top, rather than a Laptop.  Has anyone ever heard of this happening?  We sent it back once, and the company ( under warranty replaced the Mother board)  but it happened again and the same way.Now heres the strange thing,  It happen exactly after he down loaded a Sprint wireless card to access the internet.  When it was repaired, he again put the Sprint wireless card , download the program, and when the program said, complete, not restart your computer to take effect,  once we restarted the computer, again the keyboard and mouse pad again does not work.  Does anyone know if Acer is prone to have problems?  I would of never purchased an unknown computer like Acer, but he won this notebook at his High school Graduation party, so we felt blessed......... or were we cursed?  Any ideas?  he's off to college in two weeks, and I dont want to spend another $ 60.00 dollars to ship it to mfg. 

Answer:Keyboard and Mouse pad don't function on a Acer Notebook

I can understand your reluctance to spend money of shipping, but that's what warranties are for.  Does Acer not have a repair depot near you that you can take it to?In my experience Acer is usually more reliable than that, is there a possibility that the wireless card is bad, or that the tech didn't know what he was doing and made a mistake?

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Hi everyone - newby here. I have this acer (aspire 5100 series) about 3 yrs old with windows xp. It starts more or less normal but the entire board and mouse are not working. I have tried pressing F2 during start but it will not allow the keyboard to work. I have also tried Fn + F6 and every other key but it simply starts with a browser open and the pointer in the middle of the screen but nothing but the start button works. I have pulled the battery numerous times, it is not fried. I think there is a simple fix to this as I had a guy repair this problem a couple of months ago and he didnt reformat it. I think it may have something to do with a video driver or lack of..Any ideas greatly appreciated.

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The wireless mouse and keyboard are not being recognize by the system, this has been like this since new 7 days ago, can only use usb wired types,the machine does not have a dongle but appears to have a fixed antenna on the back, anyone had the same problem?













Solved!

Go to Solution.

Answer:ACER Aspire XC-780 wirelesss keyboard & mouse not ...

the fixed antenna is the wifi module and it's not used by keyboard or mouse, you need to look for the USB dongle.have you looked inside the battery compartment of your mouse?

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my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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As above states I have no PS2 devices. Is there a work around out there to start the computer without PS2 devices?

Thanks
 

Answer:Acer Meriton M2RH requires PS2 Keyboard and Mouse Have USB

Probably not until you get it working. But you can get a PS2 keyboard dirt cheap at a local computer shop to have for this type of situation. Once you have a PS2 keyboard you can go into the BIOS and disable the Halt on Keyboard error and enable USB Legacy/Keyboard and jutst use your USB keyboard. You can also try a PS2 to USB adapter but they don't always work with every keyboard.
 

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Hi,This is my 1st post - hope someone has some advice for me.I have an Acer Aspire 5612 and it's a great laptop. I have recently bought the Microsoft Wireless Optical Desktop 1000 and since installing, the screensaver will no longer kick in. I have uninstalled the MS software and it starts working again.Any suggestions - I'm stumped, but I would prefer to keep the new keyboard if possible.ThanksNige.

Answer:Acer Aspire 5612WMLi + MS Wireless Keyboard+Mouse

Hi, with the MS Software installed, have you tried re-setting your screensaver?Cheers

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It seems that Acer Veriton M2610 desktop PC will not start without PS2 keyboard and mouse. I have only USB devices. Is there a workaround the PS2 requirement or do I need to purchase a PS2 mouse and keyboard?

Answer:Can't boot Acer Veriton desktop without PS2 keyboard & mouse

There are USB to PS2 adapters around which might work for you:http://www.newegg.com/Mouse-Keyboar...Always pop back and let us know the outcome - thanksmessage edited by Derek

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Hello, I changed the boot in a Acer TravelMate P453-M to UEFI and deleted all the partitions, now the computer gets stuck on the "Acer, explore beyond limits" start screen. Not even F2 works. Any help please?

Answer:Acer TravelMate P453-M "Acer, explore beyond limit...

>>>I changed the boot in a Acer TravelMate P453-M to UEFI and deleted all the partitions>>> Three questions. Why did you switch to UEFI BIOS? Why/How did you delete *all* the partitions? What was the factory-delivered Windows version? Jack E/NJ

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My son has an Acer 5532, windows 7 home premium laptop. He was using it last week and as he typed on the laptop keyboard it started to type jjjjjjjjjjjjjjjjjjjjjj, and he was able to back space only to have it happen again. Shortly thereafter, he lost the ability to use the track pad or the keyboard on the laptop. I had him restart the computer and it was stuck on the boot drive and the a long shrill beep, I then closed the laptop and restart only to have same thing happen. After going online I tried every combination I read about and miraculously was able to get the laptop running, the keyboard and trackpad still do not work, I got around this by using the usb port to use wireless keyboard/mouse combination.

Please remember before you post, I am not super savy on the computer, you maybe have to ask me info, but I might need step by step info to provide it.
Thanks for your help!
 

Answer:Acer 5532 frozen keyboard/mouse beeping bios?

At first glance I would suspect a failing keyboard,a jammed key or multiple jammed keys,many PC's including desktops make a beeping sound if keys are held depressed while booting and halt the boot process.

Have you disabled your keyboard and mouse in bios somehow or disabled the halt on keyboard and mouse? We really need to know the steps you've performed to get it working,it will offer valuable clues as to the problem. Also neither will work again until they have been re-enabled.

There are a couple of things I would try out of the box,download and burn Linux mint to a disk,load it up and check the functionality of the mouse and keyboard,you will have to re-enable them in bios,leave halt on keyboard disabled for this test so the computer will load.

http://www.linuxmint.com/download.php

This will rule out any software or driver problems.

If your computer won't load at all with the mouse/keyboard enabled you will have to physically disconnect the keyboard from inside the laptop,download your service manual from ACER and follow the disassembly instructions. Removing keyboard is pretty straight forward usually,just a few screws,usually a couple of hidden tabs near the control keys and then un plug it.

Anyway I'm getting a little ahead of myself.
 

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hello i have a acer aspire e15 512 and my laptops mouse pad is not working and i don't know what to do can anybody please help me

Answer:acer aspire mouse pad not working

Hi and Welcome to TSF!

Did you accidently disable the touch pad? Check the keyboard for a key that does this.

Also, you may want to reinstall the driver.

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Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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Hello,
my keyboard is not working, however the fn key works perfectly and keyboard also functions in BIOS. I tried to reset windows to factory settings and booting to ubuntu, but neither worked. External keyboard works.
Thanks for help.

Answer:Acer E3-111 keyboard not working

Assuming laptop? make and model? what version of windows?
does the touchpad mouse work?
uninstal the keyboard in device manager then reboot and let windows reinstall the driver.

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My Acer V5-471 keyboard is not working at all, some letters didn't work at all. What should I do?

Answer:My Acer V5-471 keyboard is not working at all, som...

I have the same problem with Aspire V3-571: Various keys have stopped working: Home/PgUp/PgDn/Plus&equals/ Numerical 4/Numerical 9/Up arrow.It must be either hardware (keyboard or ribbon cable from it becoming dirty) or the Keyboard Driver.  Acer say to reset the computer to Factory Settings but surely that will not cure hardware faults and means I will lose all my installed programs (even tho these are cloned to an external drive.Any ideas?

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acer es1-131 keyboard not working.. all buttons are not working..i opened keyboard properties in control panel and underwritten matter was written there in properties..... plzz help me.. This device cannot start. (Code 10) {Device Timeout} The specified I/O operation on %hs was not completed before the time-out period expired.

Answer:acer es1-131 keyboard not working

Have u  clicked on properties and tried to update the driver is one possibility , there are a few solutions to this ...https://support.microsoft.com/en-ca/kb/943104  





E15-E5-521-48 KN- A4 R3 16GB GSKILL 240GB SSD WIN 10 PRO

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Hello
Using the above laptop my mouse pad has stopped working.
Now this may have happened when i tried an external wireless mouse by plugging it into a USB Port this works OK but if i remove it and try the mouse pad this has now ceased working.
Can any one help this elderly gentleman (80 and still going strong)
Thank you
jaysto

Answer:Mouse pad on Acer 5290G has stopped working

Welcome to the Forum

Make sure mouse pad is still turned on.
On the older acer to turn on or off.
FN & F7 turns off the touch pad. Not sure if it is still the same.
http://en.kioskea.net/faq/1902-disable-enable-the-touchpad. This May not be applicable to your computer, but I think that it might be.


Go to search type device manager and make sure that the driver is up to date
make sure thare are no yellow warning markers in the device manger


Try using system restore to a point, when it was working
http://www.vistax64.com/tutorials/76905-system-restore-how.html

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i accidently deleted some files from my computer and now my keyboard and mouse do not work. my computer boots up but then i cannot move my cursor of do anything with the keyboard. ive tried starting it in safemode to replace the deleted files but no luck with the keyboard after selecting safemode. i've tried using a ps2 mouse and keyboard connection but no luck.
 

Answer:mouse and keyboard not working

Can you go into setup[bios] and your keyboard work? I would go into setup and load default settings and see if that dont fix it. ed
 

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Hi,I have a dell desktop computer, about four years old, that I just recently started experiencing a problem with.  I few weeks back I bought a new keyboard because the keys on the original keyboard were sticking.  I bought a wireless keyboard and mouse that work by "connecting" to a thing that plugs into a USB port on my computer.  A few days back I experienced a bit of trouble, where the computer would not recognize the mouse or the keyboard.  I restarted the computer a few times, and pressed the "connect" button on the mouse and keyboard and got it to work just fine.  Last night, I experienced the same problem, except this time I can not get the computer to recognize the mouse or keyboard.  I have tried using all of the USB ports on my computer.  I have tried restarting and also completely unplugging the computer from the powersource and then restarting.  Finally, I have tried using the original mouse and keyboard that came with the computer (that still work, but apparently just not with my computer right now).You might also need to know that my computer is password protected, so I can not get to the start menu or anything, because I can't use my keyboard to enter in the password.Any and all help would be much appreciated.  Thank you!

Answer:USB mouse and keyboard not working

Are the batteries in the keyboard and mouse rechargeable?If they aren't have you tried new ones?

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I rebooted windows to work with Linux for a bit. When I rebooted into windows, I got to the login screen, but the mouse and keyboard simply don't work. The red light under the mouse is dead and the NumLock (or CapsLock) keys do not change the light.

This happened before I reinstalled, and I couldn't fix it.

Answer:Mouse and keyboard not working?

please help

Now Im stuck in linux....

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I just purchased a hp desktop yesterday from a friend. I set up everything but when I went to turn it on the mouse and keyboard aren't working! I tried doing a reboot but I'm not that great with computers. I also tested the usb outlets and they all are working it's just the mouse and keyboard that aren't. I bought a new USB mouse and that one isn't working either. I can't even open bios with the keyboard
 

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Hello,

I have a USB mouse and keyboard, and I have them in my PS/2 ports because my Windows 7 does not see them in the USB-ports.

I bought a wireless Mouse and Keyboard, and they can not be seen by my computer, and they can not be in the ps/2 port.
I have no idea why not, but it would be no problem if my computer could see USB-input devices.

I bought a Wacom Bamboo tablet a few months ago, and it also won't work on my windows 7.

They all work on my other HDD, so it is not a broken USB port.
All my other USB-devices (Stick, DVD-burner, USB chargers, External HDD, Etc.)
do work.
The only things that do not work are input devices like my mouse, keyboard and pen tablet.

I hope someone can help me.

Greetings,

Darknesspk89

Answer:USB Mouse and Keyboard not working

I don't if this will fix your problem. When I went to a wireless mouse and keyboard, they wouldn't work also. I found the problem to be is that the usb receiver on my tower wasn't able to pick up the signal. To fix the problem I plugged the receiver in a usb extension cord. This lets the mouse and keyboard to transmit the signal to the usb receiver. No obstructions between the computer and mouse/keyboard. Hope this solves your problem.

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Yesterday I got on my computer everything is running fine. Today got on it for awhile and suddenly the USB keyboard and USB mouse lock up. I've tried restarting it and I can't get past the first screen. It says keyboard not present or something around those lines.

I plugged in a ps/2 keyboard and it works but my USB mouse will still not work. I've tried going into BIOS and making sure USB was enabled. Tried a system restore but for some reason it wont complete.

Went into safe mode and tried scanning it nothing came up but a couple tracking cookies.

Did a diagnostics through the f8 thing on start up.

Tested both the USB keyboard and mouse on another computer. They both work.

Also went into device manager and uninstalled all the USB stuff in there so it would reinstall on start up.

Nothing seems to work. Help would be appreciated!

Answer:keyboard and mouse not working

Hello andrewww. Welcome to the Forum.

Sounds like your USB ports are bad.

Of course, questions that came to my mind: New computer? Old? How long has it been running the OS? How long have the devices worked? I assume this is a desktop.
If you fill out your SYSTEM SPECS under your forum profile a lot of these questions would be answered and you would get better answers.

Have you tested other USB devices, like thumb drives, external drives?
Have you tested all of the USB ports?

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I recently did a build and it was actually perfect! everything booted up on the first try and worked great. Untill well about two days ago. i came home from class and turned on the pc and i got nothing... i have a g15 keyboard and a g5 laser mouse. they wont even lite up =\ well i got the error code 7F on my mobo which is waiting for a response in bios... so i dont even know where to begin along the lines of trouble shooting. if i could get some help i would be so happppy.. cause i got 2grand worth of computer parts just collecting dust
 

Answer:Keyboard and mouse not working on PC

if you could post the system specs of the computer it would help
 

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I've recently set up my computer with windows 7, and all of a sudden after performing restart the mouse and keyboard fail to work after reaching the login screen. Basically the lights are on but nobody is home. Both the mouse and keyboard function fine in the BIOS and when selecting if I wish to boot up in safe mode etc. But once a password is required then kaput, I've tried the devices in other USB ports too with no success.

Worth mentioning at this stage I'm not gifted with computers so if a simplified answer could be given in answer to this I would be most grateful. Thanks in advance to anyone who replies to this post.
 

Answer:Mouse and Keyboard not working.

Sometimes the bios contains on and off USB for mouse and keyboard individually as well as(or) a legacy USB setting required for some devices. I have also seen when one device goes bad the other fails as well, but that was with a PS/2 keyboard and mouse.
 

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Hi! I have a windows 10 desktop. This morning a storm was passing through and it affected my computer when a power outage occured in my house.I turned it back on, and at first the keyboards and mouse lit up for a short while before turning off. My computer states that it need to restart and repair itself, and then dives into its automatic repairing. When my computer restarts, the keyboard and mouse light up again before returning back to its dormant state and never returning. Now my computer is stuck on this screen talking about "Choose you keyboard layout," and I can't do anything because my mouse and keyboard is not working.
 
Please do give me some help. I have work to do and this computer is all I have
 
Thanks!

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Hello,

I have a HP laptop, with XP professional. My computer skills are about average. Lately, both the mouse (wired) and keyboard intermittently stop working. The USB ports are fine, and the condition of both the mouse and keyboard have been tested and work on other computers. In conjunction with this, suddenly the computer will not shut down, nor restart, whatsoever. I shut it off at the power button, restart it, and it works fine, including the aforementioned hardware. Within 1-2 hours, the mouse and keyboard stop working. As far as I know there are no viruses, and I have a good anti virus program, and monitor this every day. I have followed some directions I saw on some other website, but this problem continues. I think it is related together, the mouse/keyboard and of course, the computer not shutting down, I can provide more info, and I greatly appreciate any help.

Thank you,

Answer:Mouse and keyboard not working

What AV do you have? Did you use malwarebytes to check for malware?

Is your CPU overheating, or using 100% of it at any time? Post up a pic of HWMonitor.

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My mouse &n keyboard are not working in window 7 desktop computer.
I have updated driver still not working. The problem it had war ps/2 port both mouse and keyboard. I try to update it with driver that I had, after that every thing did not work again both ps/2 and USB port.
Please will i do to solve this problem.

Answer:mouse and keyboard not working

Hi and welcome to TSF what do you mean war ps/2 what is the make and model of your computer and have you tried system restore to a point when it did work

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Keyboard and mouse both not working
I tried using the pairing method and still it won't work. What should I do? Devastated and frustrated

Answer:Keyboard and mouse both not working

Same problem. Qosmio all in one PC. Tried the pairing instructions also and the light indicates pairing success but mouse and keyboard still not working. Can anyone help please....

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I'm sorry if this thread has already been sorted but I can't find an answer to my particular problem.
I changed my keyboard and loaded the keyboard driver and since then the keyboard or mouse will not work.
I switch on the pc it boots ok but as I said KB or mouse will not work.
I shut down via power switch to force the pc to ask "start normally, safe mode etc" at this point I can use the keyboard, I then select any of the above, allow the PC to boot, and same problem.
I have tried to "Repair" with Vista disk but I have a Reminder program that is "ontop" so cannot get access to the Repair window because --- thats right KB and mouse will not work.
Can you give me any help please on how to access the control panel, as I feel sure that if I remove the KB driver all will be ok.
I have connected the KB for which I loaded the driver no go. Replaced KB with a no frills one, no go.
I was using a wireless mouse originally and have changed that also to a basic one.
Please help

Answer:Keyboard/mouse not working

Hello Still Learning, welcome.

Ok so a quick recap; you updated your driver, now neither kb nor mouse work. You tried a different kb and mouse and same problem. Reinstall of Vista did nothing.

If you boot in safe mode does the kb or mouse work? Even if just the mouse, you can fix it.

~Lordbob

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Hello, I dont know if im posting in the right area or if I should even post here with vista 32bit but im desperate to get this fixed. ok While I was trying to uninstall the drivers for my Zune I accidentally uninstalled my mouse and keyboard drivers as well. my USB mouse and keyboard work on startup but as soon as vista boots the mouse no longer recieves any power. I cant logon to any users because theres no way I can click on a user. to the best of my knowledge my Keyboard is also useless can someone please help me?

Answer:USB mouse and keyboard not working

I currently have a working install on a second harddrive in this computer. I was wondering if there was any way I can access the other windows install from this one and use it to fix the problem? I guess this also means that the problem is due to a driver because the mouse and keyboard work on the new install.

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my usb mouse work after i plug it in and when it said it is ready it doesnt work..i already used some of the procedure in the internet but still nothing happen..can anyone have any idea about this?i cannot system restore my cpu because of the important files..all i need is for the mouse to work and its already 3 days past and im already delayed for my deadline.. thanks
 

Answer:USB mouse not working but keyboard does

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Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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I have Windows 7 64-bit.I was trying to restore my iTouch and neither iTunes or my computer would recognize the device. So I decided to restart the computer. Clicked restart in the start menu but when the computer restarted my USB drives were not working at all. Keyboard, mouse, flash drives don't work. Also, the ethernet cable slot was no longer working. I shut down by holding down the power button, tried safe mode because I can use the keyboard before I've completed startup. Also, the computer auto logs in to the main account, so I can get past the user screen. Safe mode didn't work. I tried other stuff but don't really remember.I had Input Director installed but the ethernet cable slot that it works through doesn't work so I still can't access the messed up computer..Any ideas?

Answer:Mouse and keyboard not working

Upon checking of what type of software you installed, Input Director, controls keyboard, mouse and able to set a master/slave system. Wherein a Master system is able to manipulate, monitor added PC set as slave by entering IP address/es. Which could suspectly be for sudden ethernet card/cable(?) problem. I would try first checking Hardware on Device Manager to see if there are no conflicts or certain marks on USB Controllers. Check on Input Director configuration(Master, Slave) or "disabling". Look onto IP address for ethernet card issue. IF nothing else falls, "uninstalling" the software is the other best thing to identify whether its a hardware(ethernet cable/card) issue and "installing" it after you have done restoring your desired installation.

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HELP! My computer is not recognizing my mouse or keyboard. I have read lot of forums that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

Answer:Keyboard and Mouse not working

Ok, so the obvious question is are you plugging in the front or back of your PC?
Have you tried both (as the back usb are directly off your motherboard where as the front are attached to your case)?
Ooooh, only just realised you didnt state if they ARE usb or ps2 connections, this makes a BIG difference?!?

5ndr5
 

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My desktop PC has been playing up lately and refuses to hibernate however I only mention that in passing in case it has anything to do with my bigger problem which is that neither the keyboard or mouse will work although they both work if I plug them into the USB port on my laptop which I am now using. I have tried three different mice on the desktop including a PS/2 mouse but none seem to work either in Windows or prior to Windows being installed and hence I cannot boot into the BIOS page or attempt to fix this problem by booting to a Windows recovery disc (press any key to boot to CD) and I am stuck at the Windows log into accounts page with no hope of getting any further. For the record I can access files on the computer from this laptop which is on the same network so there doesn't seem to be anything else wrong with the desktop PC. Any suggestions gratefully appreciated as I am running out of ideas and patience!!
 

Answer:Keyboard and mouse not working

It's a relatively old desktop running Windows XP with SP3.
 

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HELP! My computer is not recognizing my mouse or keyboard. I have read lot of [COLOR=green !important][COLOR=green !important]forums[/COLOR][/COLOR] that say to access the bios. But I can't access the bios when my keyboard is not working. My mouse and keyboard work on my other computer. So I believe it is something with my computer. This is the 4th time in 2 years (i've always taken it to computer nerdz) but this time I want to fix it myself. What should I do???
 

Answer:Keyboard and Mouse not working

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Hi, my keyboard and mouse are not working on my computer. I have a Dell computer with USB Dell keyboard and mouse... Our computer stopped working so our IT guy fixed it, but when I turned on the computer it said it recognized a new device, but I couldn't run it through the wizard because the keyboard and mouse don't work! The IT guy cleared our computer, so I guess it would be like having a new computer. I know the keyboard and mouse work, I have changed them out with working ones. And the mouse lights up but the keyboard doesn't... I have tried all of the USB ports, front and back... Please help! I don't know what else to do!

P.S. If you were wondering how I was typing this I'm doing it on my iPod
 

Answer:Keyboard and mouse not working

Check out this support page from Dell "Mouse, Keyboard or Touchpad Not Working Correctly"
http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=277550
 

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Last night computer was working fine. I turned it on later on and neither my usb wireless keyboard or mouse was working. Batteries are new and the usb ports work. I tried a restart that did not work. So i used my folks laptop looked up a few similar problems. I tried a wired USB mouse and Keyboard and nothing worked. The last resort in the answers was a good old Format. I did that and for added measure i reset the Bios and just tried to boot and reinstall my OS but still my keyboard will not work. How do i fix this ??PLEASE HELP !!!any ideas appreciated

Answer:Mouse and Keyboard not working

You kinda jumped the gun by formatting.  Anyway, are you saying, after resetting the BIOS, the wired keybord is still not functioning?

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I work at a condo and our security system is all run through a server. We have a tower PC connected to it to make changes and for our security screens. It operates with Windows XP.

Today we shut it all down, and relocated the monitor, mouse and keyboard.
When we fired it back up, the mouse and keyboard, both PS/2 interface were not working.

I tried uninstalling the devices, but they do not show up in the device manager, even with "hidden devices" enabled, they still dont show up.

Well, to be fair, the PS/2 mouse worked for a bit. We shut down, switched the PS/2 between mouse and keyboard and restarted with no luck. After a few tires, the mouse failed to work.

Currently I have a backup USB mouse and keyboard, but because of the location of the server, we are running extension cables for the PS/2 devices. (they do not work even if plugged directly to the PC).

I suspect one may have been disconnected while the machine was still on.

Suggestions?
 

Answer:Mouse/Keyboard not working

If other devices work on the same port then it must be the mouse or a new conflict?Did u change anything in BIOS?
 

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daughters keyboard & mouse not respondig windows xp starts ok but unable to do anything have triedchanging keyboard & mouse no good "help"

Answer:keyboard&mouse not working

model of mouse or keyboard and what is the connection format, i.e. usb or ps2?

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So 2 or so years ago one of my computers pooped out on me. If I am remembering correctly at first i got the google re-direct virus but eventually my mouse and keyboard stopped working entirely. They we're wireless, I gave them new batteries and still nothing. I even tried borrowing from my parents to see if it was just the wireless itself thru usb and still nothing. I remember downloading Norton Antivirus (yes, illegally-gasp, and a dumb move I know) just before it all happened (mouse/keyboard issues) so I'm not sure if thats what caused it and I honestly don't remember what all I did at that point to try and fix it. I'm guessing I d/l Norton to try and get rid of the virus but I think it made things worse and maybe it had a virus too? I think I tried setting the date back after the google issue...? At any rate my parents got me a new computer so I just stopped worrying about it but I'd like to get old pictures and videos off of my old one and tried again today to no avail. I tried with my new keyboard and mouse which are usb and nothing. It immediately takes me to the blue screen chkdsk thing and runs through the 5 steps. B/c the keyboard doesn't work I can't just bypass it but it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent even after waiting 3 hours. Any idea what is wrong and how I could fix it? A lil help would be much appreciated. Thanks in advance.

Answer:XP keyboard/mouse not working...

Quote:




I honestly don't remember what all I did...... takes me to the blue screen chkdsk thing and runs through the 5 steps.....it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent




This would mean there is a problem with the HDD if it can't finish Check Disk. You can remove the HDD from the computer and attach it internally to a desktop computer, Via a USB Adapter or put it in USB Enclosure. If you can access the drive, be sure to do a thorough Anti-Virus scan on the drive before copying any files to the new computer or you will infect that computer too.

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I turn on my PC as usual and I can't use the mouse or keyboard, capslock/numlock lights won't turn on on the keyboard either. I've already tried restarting, unplugging, plugging in different ports and trying other mice but nothing works. What do I do?

Answer:Keyboard and mouse not working?

wired or wireless? plugged into USb port?
does your machine have a PS2 connection for a mouse and keyboard (purple / green ports on rear?)

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I'm pretty sure I caught a virus on my PC. My cursor got stuck in the address bar, and Ctl+Alt+Del wouldn't work, so I shut off the computer, and after it rebooted, everything seemed to work fine. I opened up firefox, and as soon as it opened, the cursor got stuck again, this time in the middle of the page.

Now every time I reboot, the cursor is stuck in the same place. Everything loads fine, and I even see the usual "Internet Connection is now connected". However, the keyboard won't work, and the mouse won't work. They're both wireless (Logitech) and show that they're connected. F1 on the keyboard lights up the battery light, so it's obviously connected. I think it's a virus, and I don't know how to proceed. I can't reboot in safe mode, since the keyboard doesn't work, and I can't go to the Start menu either. Any suggestion on how to proceed, so I can get rid of this virus. Thanks!
 

Answer:Keyboard & Mouse Are Not Working

There isn't much we can do to help you with any malware issues until you get the keyboard and mouse working. You can try creating and running one or more of these disc's:


Avira Rescue CD - also see Tutorial for Avira Rescue CD
AVG Rescue CD
BitDefender Rescue USB
F-Secure Rescue CD
Kaspersky Rescue Disk
SystemRescueCD
Trinity Rescue CD
UBCD4Win
Secure2k BootCD - Malware/Rootkit Removal
Ubuntu LiveCD
Also see: Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer


But you may need to post in the hardware forum for assistance with the mouse and keyboard issues.
 

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Okay, the mouse and keyboard was working for a few seconds when I turned on the computer. But then I opened up IE and the keyboard and mouse wasn't working. The "num lock" wasn't showing and they mouse wasn't moving.

Answer:Mouse and Keyboard not working.

Hello,

Boot into safe mode and see if your keyboard and mouse work there...

Just before the Windows splash screen (the loading graphic)...press F8. Then select to boot into Safe Mode.

If your keyboard and mouse work during POST (before the OS boots) then it's likely to be a driver issue.

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I having a problem where my USB keyboard and mouse are not working on my PC throughout the BIOS startup or when the Windows Vista login page appears. I'm not sure why this is happening as I don't think I've installed any new software recently which could hae possibly caused a conflict. I've tested both devices on another PC and they both work fine. The USB ports seem to be functioning in some sense as they are able to power and charge my iPod and also the red glow of the optical laser on my USB mouse still appears - yet it is not able to move the cursor.Please note that I do not have PS2 ports on this computer and therefore cannot use PS2 keyboards/mice. Also I cannot see how I can get in to Safe Mode (or use the Vista Restore CD) as I am unable to use the keyboard/mouse!!Any help would be greatly appreciated.

Answer:USB Keyboard & Mouse Not Working

USB will not work untill Operating System has loaded

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Hey everyone,

I've tried a few forums and received no help so I'm hoping I've found my place..

I have a Logitech G11 keyboard and a Logitech G5 mouse. Both are USB. They worked fine up until about 3 weeks ago. Both the mouse and keyboard work perfectly fine during BIOS. I can run the setup commands and all that jazz fine. However, once windows boots (I'm running on Windows 7 Home) neither work. The lights on both aren't on and there is no response.

I've thought about the possibility of it being the USB ports but it is not, the keyboard and mouse work fine in other PCs, it detects my external harddrive when I plug it in, and USB keyboards and mice are equally unresponsive once windows is booted. Any help would be greatly appreciated...

PS, if it is a driver problem, how am I supposed to get new drivers without a working mouse or keyboard? This is an aggravating problem because I've replaced every piece of hardware inside my case in the last 6 months except my video card, and some small problem like this always seems to keep my machine from working at all.
 

Answer:Keyboard and Mouse not working, please help

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I am using a Windows 10 os
Mercury g41 mother board
Intel dual core E5700 3.0Ghz
My system isn't recognizing usb keyboards it's behaving weird it's covering 80%screen, the screen is yellowish, it isn't going into bios setup if I try to enter into bios the screen goes blank, I tried using new keyboard but no change, the keyboards are working in other system. Ps2 keyboard is working fine
 

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Hello, I`m new here, so i hope i can find a little help in this one.

I have a brand new computer (Intel I7 940) with a 700W Fortron Epsilon, mainboard Gigabyte X58. Got WIndows XP SP3 and everything works fine. Except for my mouse. I got a wireless setup keyboard and mouse from A4Tech, plugged them in, keyboard is working fine, but mouse not. I thought it was a mouse problem, so i bought a wired USB mouse....same problem - keyboard is working, mouse not. I plugged in almost everything you can imagine in my USB ports (all of them) and hardware such as ext HDD, Flash memory are working perfectly. This computer insist to block only my mouse. Interesting that when i plug in a mouse, windows sais Hadrware installed, everything ok. But not ok, mouse not working.

Please help, i`ve uninstalled USB, reinstalled intel chipset drivers many times, different versions, checked BIOS setup everthinh enabled....Help.

Answer:USB keyboard working, USB mouse not!

I had a similar issue with my Logitech MX3000 keyboard/mouse combo. The receiver has two cables (one for mouse, one of kb) and when they are both plugged in using USB, the mouse won't work. Using a USB to PS2 converter on either cable, and it works fine.

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Okay so this is my wifes computer, its an old, Dell dimension 2400.

Okay, so the problem started with the USB drives not working properly... they would not recognize any new hardware, but still recognized things that had already been installed, and would work them just fine.

she tried to use microsofts website to solve the problem, but to use the "fix it for me" option, she had to download and instal the .net framework 2 or higher, so she installed 4 because it was the newest.

after she restarted her computer, her computer no longer recognized her PS/2 keyboard or mouse.

however, on start up, it will recognize the keyboard, because you can hit F2, F8 and F12 to go to the different menus, and use the keyboard just fine.
I have no clue what the problem is... but does anyone have anyide of how to fix it? not much you can do when the keyboard and mouse don't work.

thanks :3

also, any sugestions on how to fix the USB problem after the keyboard/mouse problem would be appreciated ^.^
 

Answer:PS/2 Keyboard and Mouse not working.

dells are hell for this issue, press delete or watch for the quick flash up on post saying something like press f12 for boot up configurations or bios
anyhow get to bios eventually, look for usb and keyboard support make sure its enabled

after go to dells utility which all dells have usually press f10 on start up to access full range of tools , there are usb port checks available there

if you end up back at square one with no improvmnet, go to device manager start run type devmgmt.msc check no red Xs in there or yellows

if that is ok then possible reinstallation required and/or your mobo is faulty (very common on dells)
 

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had; a major malware hijack trying to run on computer...used malwarebytes and it found 21 infections...deleted them from quarantine list....now on reboot i cannot control my mouse and keyboard...I know some people will respond with some answer but keep in mind i cannot move the cursor or go up or down with the key board keys....
any help would be appreciated. thanks..
 

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Hi - I have messed up the keyboard and mouse drivers on my Windows 10 installation, so now when I boot up I have no input possibilities. What are my options?
I don't have a "recovery" disk - but I do have a Windows 10 install USB.
I don't have any restore points.
I have tried restarting many times - with and without the keyboard and mouse attached.
How can I "reset" the input drivers?
Thanks.

Answer:keyboard / mouse not working

I found a way to solve this issue, by disconnecting my keyboard and mouse, and connecting a different keyboard and mouse. This seems to have caused Windows to try to find the correct the drivers, and overwrite the incorrect ones I had installed. (Simply moving my old keyboard and mouse to different USB ports did not help).

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Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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Hi,I have a server for a small groceries retail. The server is running on Windows XP, has keyboard connected with a PS2 branch-out connector allowing both keyboard and a barcode scanner to be connected to a keyboard slot. My mouse is running out of the USB port.The server has the following spec:-i3-2120 3.3GHz-3.16 GB RAMrunning a Windows XP Professional SP3.Every morning when we starts the server, the keyboard will not be detected by BIOS and not working when entering the Windows. But the mouse will work, until you start using the keyboard and both keyboard and mouse will stop working all together.Hard-resetting the computer immediately will not solve the problem, despite numerous tries. Only after allowing for an hour to pass by or so, and do another hard reset will all works seamlessly. This is a procedure that we have to do every single morning and is a source of major annoyance because it happened on the server. A restart on server renders all clients useless hence cashiers have to revert to manual operation. Further, i'm worried about the long term impact on the harddisk/motherboard for a daily hard-reset/forced shutdown. I have tried using different cables, different keyboards, different mouse and they all behave the same way.Any suggestions on what i should do?Thanks.

Answer:Keyboard (and later on mouse) not working!!

i think it's a motherboard issue...try to change it

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Hi,

While trying to correct a CD/DVDRW drive fault, I have deleted Upper/lower filters in the registry editor which means now there is absolutely no response from the keyboard/mouse. Because of this I cant obviously perform a system restore and I have repeatedly tried restoring to a good configuration point with no results.
My OS is Windows XP home edition and the computer itself is an Acer Aspire T120E.
Any help is greatly appreciated as I have a 3D building model which I have spent a fortnight creating which is due soon for a college project and I cant access it! oops! lol

Answer:Keyboard/Mouse not working in OS

Oops! - sounds like you deleted the wrong filter references!

All I can suggest you try now is a "Repair Install" using the Windows XP CD (borrow one if you don't have one, but it must be the same version with same service pack):

How to Perform a Windows XP Repair Install

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Please help! I changed my keyboard from the generic ps2 to orteck (which is my brand of keyboard) I prompted windows to go out and check for an updated driver. It was not digitally signitured. I said go for it and when I rebooted I have keybord in dos but not in gui mode. I also lost my ps2 mouse. I am running window 2k and tried last known configuration. I have tried using a serial mouse, I have tried using a serial connection to the keyboard, I have tried using a usb mouse but cannot configure it in windows. Please does anyone know what to do. I have tried connecting to a hub but cannot get into the pc with my laptop because nothing is configured. Will Windows repair work? Is there a way to put different drivers into Dos?
I am out of my mind!!

P.S. I also do not have an erd.
 

Answer:keyboard and mouse not working with w2k

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This morning my wireless mouse stopped working. Well, I hate the wireless mouse, so I bought a new one, that's wired. Just a generic one. I plugged it into one of the USBs in the back and it wouldn't recognize it, so I tried one of the USB's on the monitor and it was working. Then I noticed my keyboard wasn't working. No lights on it at all. I thought maybe there was a problem with the USB ports on my computer. I checked to make sure it was recognizing my external hard drive and it was. So, no problem there. I tried plugging in the keyboard to another USB on the monitor, and then neither my mouse nor my keyboard would work. I restarted the computer, but now I can't log on to windows because my keyboard isn't working! Any thoughts would be appreciated. Please dumb it down a little bit for me though...-Laura

Answer:Mouse and Keyboard not working

First, if you plugged in a mouse or keyboard while the computer was running, it will not recognize it, you must plug them in before starting.Second, for your keyboard especially, but even your mouse, you MUST choose a rear USB port that is DIRECTLY on the motherboard (Not on an expansion card, Not on the front, Not on your monitor, they're good for almost everything else) if you want them available during boot up and in the BIOS settings.If your keyboard works this way again but you still have trouble with your mouse, you might have a conflict with your wireless mouse driver. Go to control panel/add remove programs, and uninstall mouse software, then go to Device Manager and uninstall mouse from there. Restart, and it should reinstall the mouse correctly.

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I need to reinstall vista after pc crashed after installing sp1. Keyboard lights up when i power on but then nothing. Its plugged in right after looking on the net i removed battery from motherboard and got msg saying ps/2 not connected but it is. I only need to press 1 button to reintall vista and its driving me mad haha any ideas please i have tried other keyboards.
 

Answer:keyboard and mouse not working

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More or less as the title says.I've already tried every usb port.
Tried a Usb -> PS/2 adapter and that didn't work.
When the computer loads the keyboard seems to work, though when it reaches the password screen it somehow dies..
The mouse seems to work in the password screen and for about 30secs after the comp is loaded..then it dies...
I can now no longer get into my vista boot to change anything (unless there is a way to fix w/o mouse and keyboard)

Is there any possible fixes for this =D?

Answer:Keyboard & Mouse Not Working.

Is this a desktop or laptop? Have you tried safe mode? Is this at home or office? The easiest fix I have found for this type of issue is using remote desktop to the pc and allowing the drivers to install.

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My pc works fine but my keyboard and mouse stop work all of a sudden , I try reconnecting the wires from the usb port ,any advice?
 

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Forgot what u call the circle plugin with that one bar, the non-usb one.I got my new powersupply. I had to take those caps off that make my mouse and keyboard USB plug into the round ones since the round ones at the back of my computer wasnt working. Now my 2 usb slots at the front of comp are taken up. I dont think i missed any plugging spots for the 2 rounds (non usbs forgot name) in the back. Any ideas? it was fine before i changed powersupplies, the old powersupply i had was faulty. I checked for all plugins with the new powersupply and i dont think i missed anything.

Answer:Mouse and keyboard not working on NON-USB

Quote...the circle plugin with that one bar, the non-usb one.You mean a PS/2 port?Flame

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