Computer Support Forum

acer travelmate mouse, keyboard and usb not working

Question: acer travelmate mouse, keyboard and usb not working

i have an acer travelmate. has windows xp on it. as soon as it boots, the keyboard does not work, i cant even get into bios. and when xp loads, mouse doesnt work either. i want to fix this laptop. dont care about contents of hd. how do i fix it? i read on some other forum that the ati southbridge doesnt connect properly, and using a heatgun to make the connection reflow will make it work. please tell me how to fix it, because right now im trying to rest cmos and see if that works, otherwise gonna use the heatgun method on ati southbridge.

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Preferred Solution: acer travelmate mouse, keyboard and usb not working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

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Hi

I have a just bought a new Acer Aspire 4810T laptop. It froze a while ago and after turning it off and on again the keyboard and the mouse pad are not working. When starting up the keyboard works when entering the set or using F2 key however after it starts up the keyboard and the mouse pad don't work.

Can someone help me on this?

Thanks
Imbokeri

Answer:Acer Laptop keyboard and Mouse not working

hello
reboot your computer and after your bios has done its check, before windows begins to load, press F8 to access the advanced boot options. You can try to boot last known good configuration from there.
See it that helps first

good luck

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I have an Acer Travelmate 505 notebook. The 'D' key does not function 95% of the time. Can anyone please offer me any ideas as to what could be wrong? I've taken the key apart, everything seems fine. Even the plastic top has been changed to no avail. Suggestions appreciated.
 

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I have AcerTravelmate p245, my keyboard and touchpad stopped working when I installed the touchpad drivers Elantech, ALPS and Synaptics

Answer:I have Acer Travelmate p245-m, my keyboard and tou...

If you installed all of them, go to Control Panel/ Programs and Features and uninstall all three. You only want one.Try installing the Elantech and see if it works If not, uninstall and try the Synaptics, etc.  

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I have an ACER Travelmate 7520 that I want to use as a temporary replacement for my shot away desktop. I have got my external monitor working OK but cant seem to get it to use the keyboard. Any solutions?

Answer:Acer Travelmate. Want To Use External Keyboard.

What sort of keyboard USB or PS2?

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I have AcerTravelmate p245, my keyboard and touchpad stopped working when I installed the touchpad drivers Elantech, ALPS and Synaptics

Answer:I have Acer Travelmate p245-m, my keyboard and tou...

If you installed all of them, go to Control Panel/ Programs and Features and uninstall all three. You only want one.Try installing the Elantech and see if it works If not, uninstall and try the Synaptics, etc.  

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Hi,The keyboard on my Acer Travelmate P-253-E has developed a strange fault. The built in keyboard has gone haywire with some keys producing the symbols they should, others producing no symbols and others producing multiple symbols and others directing one into the control panel. Yet an external keyboard plugged in via the USB port works fine (I'm typing in from this now). Can anyone  please help? Incognito44

Answer:Keyboard gone haywire (Acer Travelmate P-253-E)

If you can blow it out it might help, but you probably need a new keyboard.  

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I have AcerTravelmate p245, my keyboard and touchpad stopped working when I installed the touchpad drivers Elantech, ALPS and Synaptics

Answer:I have Acer Travelmate p245-m, my keyboard and tou...

If you installed all of them, go to Control Panel/ Programs and Features and uninstall all three. You only want one.Try installing the Elantech and see if it works If not, uninstall and try the Synaptics, etc.  

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Answer:right side keyboard of acer travelmate 4740g not s...

sonam_zangmo68,
 
So you turned off number lock and the letters that are associated with those keys are not showing up as letters when pressed, they are still showing up as numbers when pressed?

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Answer:right side keyboard of acer travelmate 4740g not s...

sonam_zangmo68,
 
So you turned off number lock and the letters that are associated with those keys are not showing up as letters when pressed, they are still showing up as numbers when pressed?

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I have an Acer TravelMate P253-E laptop & its  keyboard not responding. all the keys are not working. How to resolve this?

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Hello, how can i enable the backlit keyboard under ubuntu or linux in general. All the tutorials i have found for other models do not work for this one... thanks

Answer:Acer TravelMate P238-M Backlit keyboard Ubuntu 16....

Try this, http://askubuntu.com/questions/644410/cannot-turn-on-keyboard-backlight

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I don't know if this belongs here, but I'm looking for some instructions on how to take out an Acer Travelmate 8100 laptops keyboard.

Any and all help would be appreciated.
 

Answer:Solved: Replaceing Acer Travelmate 8100 Keyboard

SOLVED!!

Seems that this model of laptop had 2 clips holding down the laptop instead of six, and it also had one very hidden screw.
 

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Hello, how can i enable the backlit keyboard under ubuntu or linux in general. All the tutorials i have found for other models do not work for this one... thanks

Answer:Acer TravelMate P238-M Backlit keyboard Ubuntu 16....

Try this, http://askubuntu.com/questions/644410/cannot-turn-on-keyboard-backlight

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Hello, how can i enable the backlit keyboard under ubuntu or linux in general. All the tutorials i have found for other models do not work for this one... thanks

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Pls help me, when I put on the headset on the socket, the headset is not working fine. I already tried t in three different headphones. what seems to be the problem with these? at first, it is working fine but after some time, 2 weeks i think, the headphone is not working anymore. everytime I put it on the socket, windows can detect it because it says "A jack is plugged" on its tray.

please help me, do i need to update the driver? but the drivers are all installed and not corrupted or damaged.

my audio manager is Realtek HD Audio Manager with ALC 883 something on its version.
 

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I am trying to set up Skype on my Acer TravelMate 7510. I have set up everything, including sound, but cannot get the video function to work. I think it is the drivers on the Acer Omnicam software that is causing the problem and I have worked out that it is a Bison driver provider version 6.32.700.1 I do not know what this all means as I am very much a beginner in system stuff. Can anyone please help me to get the webcam working? Thank you very much - I have Windows Vista.

Susannon
 

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I have a acer travelmate 4720 laptop and wifi is not working in that. I even tried to install the drivers of it but no use.

Answer:WiFi not working in Acer Travelmate 4720

Have you got it turned on? There's a key combination - the Fn key and one of the F keys - to toggle the wireless on & off, you may need to check the manual for the actual key needed."I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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reinstalled windows on a friends laptop and now the wifi will not work.does not show up in network connections or command prompt->ipconfighave enabled everythink nessecery in services.mscthe button on the front has a orange light and even if you push the slider to turn it off it stays on was workin before reinstalldriver needed?does not show up in device manager

Answer:WIFI not working on Acer Travelmate after reinstal

Flight mode switch? click here

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Hi all,am in need of a little help. We own an Acre Travelmate 2356XM laptop with windows XP. Has been working fine all the way through. Yesterday afternoon however the scroll pad and left/right click buttons stopped working.The laptop powers up fine, no noticeable difference in speed on turning it on. No warning screens to indicate it has found a problem. The keyboard itself works fine, all the functionality is there, all the programmes are untouched and we can still access the internet. The only fault (and it is a very inconvenient one) is that the scroll pad for the cursor and both buttons have ceased, it is as though either a soldered connection has failed isolating that area from the rest of computer or (clutching at straws here) a driver controlling these functions has failed. Have powered down and up several times with same result. There was no advance warning as though it was failing by degrees, Wednesday working fine, Thursday not. Any help gratefully accepted as it is my partner who uses the laptop and I know little about them my area is more desktop oriented, and with laptops being small and fiddly don't really want to approach with a screwdriver unless I know what I'm looking for

Answer:Acer Travelmate, scroll pads not working

Have you tried "mouse properties" in the controll panel? I havn't got an Acer but my Dell laptop has got a tab in there that adjusts the touchpad, worth a look if you havn't already tried it

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ok i have an acer 250 it had no wifi module fitted until i got one and wacked it in with antenna's installed ,i added the driver in xp it was all up and running as far as it could be seen from windows and searched for a nework that it couldnt find , i assumed a antenna problem so tried some different ones , but the same fault remained, i then changed the wireless card for another model of intel wireless added the drivers etc but still the fault remains ! so different antennas , and internal wireless cards but the same fault seems to point me in the direction of a bios or manual switch that is disabling the antenna from picking up networks , anyone any ideas.

just for reference i have checked my sid and many networks can be found by my other laptops just not this one Grrr
 

Answer:Acer travelmate 250 wifi radio not working

make sure the mini pci status is enabled in the bios first
 

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Keyboard & Mouse: Acer Desktop

Ever since I would say, the past upgrade for Windows 10, my mom's Acer desktop's keyboard has been really laggy. For example, when I go to wake it from sleep to unlock it, the keyboard's Number lock and Caps lock keys do not want to light up. It seems as if the keyboard doesn't want to respond in a timely manner along with the computer. The same goes for the wireless Logitech mouse.

Keyboard: Toshiba Laptop

The same as I mentioned above goes for the Toshiba Laptop that was originally mine, that I have given to my sister.

Thanks in advance!

Answer:Keyboard & Mouse: Acer Desktop - Keyboard: Toshiba Laptop

The Acer is in my 2nd set of Specs while the Toshiba is a Satellite C55-B5299.

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hi there, my mouse jumps around the screen, and upon restart neither my mouse or my keyboard would work without unplugging them and re-plugging them in...also i have alot of suspicious processes running that wont turn off and my internet is very jumpy and pages take along time to load...below is my HJT log...thanks for looking

Hello there thank you for taking the time to help me i really appreciate it..

below is my HJT log file, i also have an active scan log file which found a trojan i believe...any help would be greatly appreciated...thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:12 PM, on 10/19/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Airlink101\AWLH3026\WLService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Airlink101\AWLH3026\WLanCfgG.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\system... Read more

Answer:Solved: mouse moving irradically, keyboard and mouse not working on restart, trojan?

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I recently installed the Wireless Lenovo Keyboard & Mouse combo on my X61 laptop.  The mouse buttons seem to be working but the pointer isn't moving.  Not sure if it has to do with TrackPoint being active or ???  Any help is appreciated.

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After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This occurs on Firefox, Chrome and IE. This seemed to start after Microsoft update and Flash updates

Answer:Mouse scroll and keyboard stop working until left click of mouse

Hello mpmckee,

First run Antivirus, Malware, and Spyware scans. Remove anything the programs find.

Note: if you need some suggestions on which tools to use, let me know.

Afterwards, test functionally of mouse and keyboard.

If no change, run System Restore, choose a Restore point before the issue started.

Again test behavior of mouse and keyboard.

If the issue has been resolved, go ahead and reinstall windows Updates.

John

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I purchased an Asus ET2410IUTS-5 All-In-One PC. It came with a wireless full keyboard and mouse combo. The keyboard works fine but the mouse does nothing. All properties say both devices are installed and working properly but the mouse still does nothing. Model number on each device is as follows:
Keyboard - AK1L
Mouse - AM1L
Receiver - AR1L

Any help would be greatly appreciated!
 

Answer:Solved: Wireless keyboard/mouse combo; mouse not working

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I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click.
If I change to right hand mouse, the wheel button gives double click as expected.
Any clues how to make the wheel button give double click for left hand mouse?

Answer:MS Keyboard and Mouse driver not working for left handed mouse

Have you tried searching for an updated driver for Windows 10?

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I currently have an X60 and have never had a single issue.  However I was recently infected with a Trojan, and after removing it with a reputable program, the keyboard and trackpoint mouse have stopped working. When I get the windows login screen, the trackpoint works fine, but the second I press any key, both keyboard and mouse become totally frozen. I can still use a USB keyboard and mouse with no issue at, but that is the only way. Any ideas as to how I can get them back up and working? Clearly, they (at least the mouse) are not totally fried b/c it works fine before I touch the keyboard. Any help would be appreciated. Thanks, JT













Solved!

Go to Solution.

Answer:X60 keyboard and trackpoint stopped working; only usb keyboard/mouse work

SOLVED!  I simply had to update the drivers in the device manager.  For some reason they were corrupt and it could not load them.  Simple fix, just took too much thought and digging to find solution.

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I've had my desktop for a few years and never had a problem.  Just recently, it has started showing a Keyboard Error message on a black screen when I boot it up.  The wireless keyboard and mouse do not work, although it appears to boot up correctly.  Since I have a password on my computer, I cannot log in or do anything.  When this happens, I've rebooted 2-3 times, and it the keyboard and mouse will finally start working.  I have moved the toggle to different USB ports and this does not appear to make a difference.  How do I prevent this from happening?

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Recently brought a Acer Aspire M7711 from comet and today i brought a new HP 22" lcd monitor also from comet the model number is W2228H.So have set it all up and then i turned it on and seeing as first time have booted up obviously it asks you to put a few details in for vista anyhow i put batterys in the mouse and keyboard and inserted the supplied dongle and they both have a "connect button" on the bottom (mouse&keypad) so i've tryed pressing that even holding it down but nothing happens i did get a light on the mouse when i first put the batterys in, and same with the keyboard but then it just goes off ?. So i thought maybe if i use a usb keyboard and mouse until i set windows up then maybe it will recognise it but still nothing, so i am still stuck using my usb keyboard and mouse.am not sure what too do could they be faulty or am i missing something ?

Answer:New Acer Wireless Keyboard & Mouse Don't Work

ah i'm a numbnutt the dongle had a button on after all :S lol it just looked like a light rather than a clickable button haha

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This new computer is an Acer Notebook.  The key board and mouse pad stopped working.  If we plug in a detached keyboard and mouse  it will function, but then it would be like having a desk top, rather than a Laptop.  Has anyone ever heard of this happening?  We sent it back once, and the company ( under warranty replaced the Mother board)  but it happened again and the same way.Now heres the strange thing,  It happen exactly after he down loaded a Sprint wireless card to access the internet.  When it was repaired, he again put the Sprint wireless card , download the program, and when the program said, complete, not restart your computer to take effect,  once we restarted the computer, again the keyboard and mouse pad again does not work.  Does anyone know if Acer is prone to have problems?  I would of never purchased an unknown computer like Acer, but he won this notebook at his High school Graduation party, so we felt blessed......... or were we cursed?  Any ideas?  he's off to college in two weeks, and I dont want to spend another $ 60.00 dollars to ship it to mfg. 

Answer:Keyboard and Mouse pad don't function on a Acer Notebook

I can understand your reluctance to spend money of shipping, but that's what warranties are for.  Does Acer not have a repair depot near you that you can take it to?In my experience Acer is usually more reliable than that, is there a possibility that the wireless card is bad, or that the tech didn't know what he was doing and made a mistake?

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The wireless mouse and keyboard are not being recognize by the system, this has been like this since new 7 days ago, can only use usb wired types,the machine does not have a dongle but appears to have a fixed antenna on the back, anyone had the same problem?













Solved!

Go to Solution.

Answer:ACER Aspire XC-780 wirelesss keyboard & mouse not ...

the fixed antenna is the wifi module and it's not used by keyboard or mouse, you need to look for the USB dongle.have you looked inside the battery compartment of your mouse?

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Hi everyone - newby here. I have this acer (aspire 5100 series) about 3 yrs old with windows xp. It starts more or less normal but the entire board and mouse are not working. I have tried pressing F2 during start but it will not allow the keyboard to work. I have also tried Fn + F6 and every other key but it simply starts with a browser open and the pointer in the middle of the screen but nothing but the start button works. I have pulled the battery numerous times, it is not fried. I think there is a simple fix to this as I had a guy repair this problem a couple of months ago and he didnt reformat it. I think it may have something to do with a video driver or lack of..Any ideas greatly appreciated.

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I purchased an Acer Revo R3600 and although the instructions say plug in the USB mouse and keyboard the contents of the box contained a wireless version of mouse/keyboard.The mouse has a switch under and the keyboard has a button to press (for 1 second about) to connect.Thank goodness I had spare USB kit to run initial set up. I do not seem to be able to get the wireless mouse and keyboard to operate. Can anyone supply a fix? The box contained a dongle and game control which does work. (the game control switches on the dongle which shows a blue light.) Attempts to usethe mouse/keyboard which have new batteries have failed so far.

Answer:Acer Revo with wireless mouse and keyboard

If I felt the need to fix something that's new, I would take it back where I got it from.

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I have an Acer M5630 desktop, running Vista Home Premium, which came with an Acer cordless mouse (Model MG-0570T) and keyboard (Model KG-0570).

Although the Acer documentation refers to the driver providing task bar icons for low battery power, upper case lock, etc. there were no Acer drivers provided. The machine as delivered is using the standard Microsoft drivers which do not provide taskbar icons. I have contacted Acer and they say they do not provide drivers!

I would really like a battery low indication as the batteries don't seem to last all that long!

I am not sure where to go from here. Is Microsoft Intellipoint the answer? There are lots of downloads for Logitech mouse/keyboard drivers - would they do the job - I guess it depends how compatible the Acer keyboard/mouse combo is with Logitech?

Any help or advice would be appreciated.

Answer:Acer cordless mouse / keyboard drivers

Originally Posted by lesmoore


I have an Acer M5630 desktop, running Vista Home Premium, which came with an Acer cordless mouse (Model MG-0570T) and keyboard (Model KG-0570).

Although the Acer documentation refers to the driver providing task bar icons for low battery power, upper case lock, etc. there were no Acer drivers provided. The machine as delivered is using the standard Microsoft drivers which do not provide taskbar icons. I have contacted Acer and they say they do not provide drivers!

I would really like a battery low indication as the batteries don't seem to last all that long!

I am not sure where to go from here. Is Microsoft Intellipoint the answer? There are lots of downloads for Logitech mouse/keyboard drivers - would they do the job - I guess it depends how compatible the Acer keyboard/mouse combo is with Logitech?

Any help or advice would be appreciated.



The battery tray icon can be had by right clicking the taskbar and selecting properties > then going to the Notification tab > checking the Power box > closing it then rebooting. As far as the rest, I'm not sure.

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my wireless mouse isn't working after i plugged the receiver in an HP laptop. the keyboard is still working, only the mouse isn't working. hope you can help me, i'm so helpless right now. Thank you in advance.

PS. it is a wireless keyboard and mouse set
 

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As above states I have no PS2 devices. Is there a work around out there to start the computer without PS2 devices?

Thanks
 

Answer:Acer Meriton M2RH requires PS2 Keyboard and Mouse Have USB

Probably not until you get it working. But you can get a PS2 keyboard dirt cheap at a local computer shop to have for this type of situation. Once you have a PS2 keyboard you can go into the BIOS and disable the Halt on Keyboard error and enable USB Legacy/Keyboard and jutst use your USB keyboard. You can also try a PS2 to USB adapter but they don't always work with every keyboard.
 

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Hi,This is my 1st post - hope someone has some advice for me.I have an Acer Aspire 5612 and it's a great laptop. I have recently bought the Microsoft Wireless Optical Desktop 1000 and since installing, the screensaver will no longer kick in. I have uninstalled the MS software and it starts working again.Any suggestions - I'm stumped, but I would prefer to keep the new keyboard if possible.ThanksNige.

Answer:Acer Aspire 5612WMLi + MS Wireless Keyboard+Mouse

Hi, with the MS Software installed, have you tried re-setting your screensaver?Cheers

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It seems that Acer Veriton M2610 desktop PC will not start without PS2 keyboard and mouse. I have only USB devices. Is there a workaround the PS2 requirement or do I need to purchase a PS2 mouse and keyboard?

Answer:Can't boot Acer Veriton desktop without PS2 keyboard & mouse

There are USB to PS2 adapters around which might work for you:http://www.newegg.com/Mouse-Keyboar...Always pop back and let us know the outcome - thanksmessage edited by Derek

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Hello, I changed the boot in a Acer TravelMate P453-M to UEFI and deleted all the partitions, now the computer gets stuck on the "Acer, explore beyond limits" start screen. Not even F2 works. Any help please?

Answer:Acer TravelMate P453-M "Acer, explore beyond limit...

>>>I changed the boot in a Acer TravelMate P453-M to UEFI and deleted all the partitions>>> Three questions. Why did you switch to UEFI BIOS? Why/How did you delete *all* the partitions? What was the factory-delivered Windows version? Jack E/NJ

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My son has an Acer 5532, windows 7 home premium laptop. He was using it last week and as he typed on the laptop keyboard it started to type jjjjjjjjjjjjjjjjjjjjjj, and he was able to back space only to have it happen again. Shortly thereafter, he lost the ability to use the track pad or the keyboard on the laptop. I had him restart the computer and it was stuck on the boot drive and the a long shrill beep, I then closed the laptop and restart only to have same thing happen. After going online I tried every combination I read about and miraculously was able to get the laptop running, the keyboard and trackpad still do not work, I got around this by using the usb port to use wireless keyboard/mouse combination.

Please remember before you post, I am not super savy on the computer, you maybe have to ask me info, but I might need step by step info to provide it.
Thanks for your help!
 

Answer:Acer 5532 frozen keyboard/mouse beeping bios?

At first glance I would suspect a failing keyboard,a jammed key or multiple jammed keys,many PC's including desktops make a beeping sound if keys are held depressed while booting and halt the boot process.

Have you disabled your keyboard and mouse in bios somehow or disabled the halt on keyboard and mouse? We really need to know the steps you've performed to get it working,it will offer valuable clues as to the problem. Also neither will work again until they have been re-enabled.

There are a couple of things I would try out of the box,download and burn Linux mint to a disk,load it up and check the functionality of the mouse and keyboard,you will have to re-enable them in bios,leave halt on keyboard disabled for this test so the computer will load.

http://www.linuxmint.com/download.php

This will rule out any software or driver problems.

If your computer won't load at all with the mouse/keyboard enabled you will have to physically disconnect the keyboard from inside the laptop,download your service manual from ACER and follow the disassembly instructions. Removing keyboard is pretty straight forward usually,just a few screws,usually a couple of hidden tabs near the control keys and then un plug it.

Anyway I'm getting a little ahead of myself.
 

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hello i have a acer aspire e15 512 and my laptops mouse pad is not working and i don't know what to do can anybody please help me

Answer:acer aspire mouse pad not working

Hi and Welcome to TSF!

Did you accidently disable the touch pad? Check the keyboard for a key that does this.

Also, you may want to reinstall the driver.

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Before this round of trouble I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet and when Vista did not find any drivers for either device it disabled them.
Eventually I got both the keyboard and mouse functioning again by reinstalling Intellipoint pro and the Logitech setpoint.

While using the second graphics card I noted some distortions such as zeros appearing on the VGA BIOS screen during boot up, so I decided to switch out the graphics cards again, again this caused Vista to forget about my keyboard and mouse, I am however able to get onto Vista a combination of a cheap usb mouse I had laying around and the Vista on screen keyboard.

The fix I used previously (reinstalling of Intellipoint and Setpoint) has not works,I have also attempted to manually install the drivers through dev... Read more

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Hello,
my keyboard is not working, however the fn key works perfectly and keyboard also functions in BIOS. I tried to reset windows to factory settings and booting to ubuntu, but neither worked. External keyboard works.
Thanks for help.

Answer:Acer E3-111 keyboard not working

Assuming laptop? make and model? what version of windows?
does the touchpad mouse work?
uninstal the keyboard in device manager then reboot and let windows reinstall the driver.

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acer es1-131 keyboard not working.. all buttons are not working..i opened keyboard properties in control panel and underwritten matter was written there in properties..... plzz help me.. This device cannot start. (Code 10) {Device Timeout} The specified I/O operation on %hs was not completed before the time-out period expired.

Answer:acer es1-131 keyboard not working

Have u  clicked on properties and tried to update the driver is one possibility , there are a few solutions to this ...https://support.microsoft.com/en-ca/kb/943104  





E15-E5-521-48 KN- A4 R3 16GB GSKILL 240GB SSD WIN 10 PRO

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My Acer V5-471 keyboard is not working at all, some letters didn't work at all. What should I do?

Answer:My Acer V5-471 keyboard is not working at all, som...

I have the same problem with Aspire V3-571: Various keys have stopped working: Home/PgUp/PgDn/Plus&equals/ Numerical 4/Numerical 9/Up arrow.It must be either hardware (keyboard or ribbon cable from it becoming dirty) or the Keyboard Driver.  Acer say to reset the computer to Factory Settings but surely that will not cure hardware faults and means I will lose all my installed programs (even tho these are cloned to an external drive.Any ideas?

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Hello
Using the above laptop my mouse pad has stopped working.
Now this may have happened when i tried an external wireless mouse by plugging it into a USB Port this works OK but if i remove it and try the mouse pad this has now ceased working.
Can any one help this elderly gentleman (80 and still going strong)
Thank you
jaysto

Answer:Mouse pad on Acer 5290G has stopped working

Welcome to the Forum

Make sure mouse pad is still turned on.
On the older acer to turn on or off.
FN & F7 turns off the touch pad. Not sure if it is still the same.
http://en.kioskea.net/faq/1902-disable-enable-the-touchpad. This May not be applicable to your computer, but I think that it might be.


Go to search type device manager and make sure that the driver is up to date
make sure thare are no yellow warning markers in the device manger


Try using system restore to a point, when it was working
http://www.vistax64.com/tutorials/76905-system-restore-how.html

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What can i do? My mouse and keyboard isn't working at the opening of windows (where i login and everything) and i've already try replacing the mouse and keyboards, yet it did not solve the issue.

-i try to reinstall windows 7 (didn't work)
-However i was able to open safe mode to change some settings, and still doesn't work.
-already try using other USB ports and yet nothing tend to happen

Note that: i was able to use my keyboard on BIO's but when it continues to the next screen (windows) it disconnects or turns off.
Also i would be happy to share the list of component, only if you guys really need it.
 

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We have been fighting a virus and it was a loosing battle. The computer did work, however. After moving the computer and hooking it back up, it didn't want to start. We pressed "F8" to start in Safe Mode. It started - but not is Safe Mode. When it did come up, the keyboard and mouse were not responding. We switched the them to be sure they weren't in wrong. They still aren't responding. We put ourlaptop mouse in the USB port and it works.

We need to get this system up and running. Please help
 

Answer:Keyboard & mouse not working

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My mouse &n keyboard are not working in window 7 desktop computer.
I have updated driver still not working. The problem it had war ps/2 port both mouse and keyboard. I try to update it with driver that I had, after that every thing did not work again both ps/2 and USB port.
Please will i do to solve this problem.

Answer:mouse and keyboard not working

Hi and welcome to TSF what do you mean war ps/2 what is the make and model of your computer and have you tried system restore to a point when it did work

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Hi,I have a dell desktop computer, about four years old, that I just recently started experiencing a problem with.  I few weeks back I bought a new keyboard because the keys on the original keyboard were sticking.  I bought a wireless keyboard and mouse that work by "connecting" to a thing that plugs into a USB port on my computer.  A few days back I experienced a bit of trouble, where the computer would not recognize the mouse or the keyboard.  I restarted the computer a few times, and pressed the "connect" button on the mouse and keyboard and got it to work just fine.  Last night, I experienced the same problem, except this time I can not get the computer to recognize the mouse or keyboard.  I have tried using all of the USB ports on my computer.  I have tried restarting and also completely unplugging the computer from the powersource and then restarting.  Finally, I have tried using the original mouse and keyboard that came with the computer (that still work, but apparently just not with my computer right now).You might also need to know that my computer is password protected, so I can not get to the start menu or anything, because I can't use my keyboard to enter in the password.Any and all help would be much appreciated.  Thank you!

Answer:USB mouse and keyboard not working

Are the batteries in the keyboard and mouse rechargeable?If they aren't have you tried new ones?

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Hi there,

I have a relatively new Dell computer that was, up until recently networked wih 4 other computers. My roommate who did the networking did something to the computer so that he could control everything from his laptop (when the password screen popped up, he had to use his wireless keyboard from his laptop to enter it into the Dell).

Here is my problem - my roommate moved out (and very far away) and when I go to turn on my Dell computer now, the password screen pops up, but the mouse and keyboard that is plugged in do not work. I've tried a USB keyboard and a PS2 keyboard and neither work.

I know the password, but is there anything I can do to enable my keyboard and mouse?

Any help would be greatly appreciated.

Kristy
 

Answer:Keyboard and mouse not working

Only thing I can think of is to check the BIOS settings and I'm not even sure which settings you'd look for. Even though your roommate has moved, are you still in contact? Given the small amount of information you're probably able to post (i.e. if you're not able to log into your PC you can't very well tell us what the settings are) your roommate would probably be the best to give you advice.
 

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HPDV4000 xppro i mouse & keyboard sluggish
 

Answer:keyboard & mouse not working

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When i play a computer sometimes my mouse and keyboard completely dont work at all and i keep hearding a beep noise, i try taking the plug out and put it back in but stil doesnt work. It works fine when im not playing computer games i just wanna know how i can fix this. Any help would do thanks
OS: windows xp

Answer:keyboard , mouse not working

The beeping is most likely the system speaker. If thats correct then your computer is trying to tell you that something is wrong. What kind of mouse do you have? Also, what kind of keyboard? Like USB, PS/2 etc

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I've recently set up my computer with windows 7, and all of a sudden after performing restart the mouse and keyboard fail to work after reaching the login screen. Basically the lights are on but nobody is home. Both the mouse and keyboard function fine in the BIOS and when selecting if I wish to boot up in safe mode etc. But once a password is required then kaput, I've tried the devices in other USB ports too with no success.

Worth mentioning at this stage I'm not gifted with computers so if a simplified answer could be given in answer to this I would be most grateful. Thanks in advance to anyone who replies to this post.
 

Answer:Mouse and Keyboard not working.

Sometimes the bios contains on and off USB for mouse and keyboard individually as well as(or) a legacy USB setting required for some devices. I have also seen when one device goes bad the other fails as well, but that was with a PS/2 keyboard and mouse.
 

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I am working on a Dell XPS400. When the XP login screen comes up, the keyboard and mouse will not work. They do work with a bootable disk (UBCD).
I have restored the registry to a time when it was working. No luck. Same thing. I have tried safe mode, command prompt and every other option in the boot menu with the same result. Have also tried XP repair. It gets to the part where user input is needed for computer name and no keyboard or mouse. I have run out of ideas. Anybody have any? Thanks
 

Answer:keyboard and mouse not working in xp

Have you checked your drivers ??
 

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I have a Dell Dimension 3000 that was not used for a year or so. I am trying to use it again. The mouse does not work at all and only the enter key and a few F keys work.

Answer:Keyboard and mouse not working

Hi Catsmith,
Thank you for writing to the Dell Community Forum.
Please reseat the cables for the mouse and keyboard and check the status. If it is still not working, try this keyboard and mouse on another system. Also let us know if you are using a USB or PS/2 keyboard and mouse.

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And I know why....I was not supposed to Unplug it and Plug it in when the PC was on . But unfortunately I got this info only after doing it. So both keyboard and mouse are not working, I tried it on another PC. I got a spare Keyboard which is also of PS2 and thats not working with the PC. So this means the PS2 ports on my mobo are also gone.

I bought my USB keyboard from office and its woking fine now. I tried to connect the USB Keyboard using a PS2 adapter without any luck. So its almost certain that PS2 is gone.

Is there any workaround to bring it back to life .
Thanks
 

Answer:PS2 Keyboard and Mouse Not Working Any More...

Hi mate!

Why bother doing it after all? You can just get a new cheap usb mouse/keyboard set...Even good ones come out really cheap nowdays.

Anyway if you want to use your old PS2 devices you can get a PS2 to USB adapter (If I got you right you already used the opposite, a USB to PS2 in order to check the ports...), they are really cheap and you will be able to use your old devices.

If the ports and/or controller are fried, unfortunately there is not much you can do. But just to make sure enter your BIOS and check if they are enabled in there. You never know with electronics...
 

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hi

wonder if somebody could help me?

i have an acer 5315 which has been reverted back to windows xp pro
the problem is like a fool i was trying to delete a registry entry as my cd/dvd drive was playing up but i now have found out i have actually deleted the mouse and keyboard reg keys and when i start computer mouse is ok once windows actually starts up the keyboard ad mouse will not work tries using a usb mouse with no luck.
the last resort i tried to reinstall windows but once i insert disc i get an error invalid ini.file boot ini from c:/windows then the computer resumes to windows desktop and with same problems.

i can not use either keyboard or mouse and can not boot from installation cd i think from this i am in the brown stuff but i am hoping somebody else will have a solution to this i am not worried about anything thats on thr hard drive is there any other way to fix this

thanks in advance
 

Answer:keyboard & mouse not working!!!

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So i updated some drivers which was out of date...and after it i shut down the computer..the next day i power it on...it loads fine but weird thing happened dat was the mouse and keyboard didnot respond or work. so i tried to use old ps/2 mouse ...turns out my desktop doesnt have the output socket where i can join my ps/2 mouse.

Also i tired to run safe mode it loads fine but mouse and keyboard doesnot work.BUt weird thing is it works on bios mode. so i kinda nned help...
it would be great if someone could help ^^

Answer:MOuse and Keyboard nor Working

Make/Models of keyboard/mouse

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i tried disabling some of the usb ports, rather, i ended disabling the keyboard and mouse ports so i am unable to do anything with my pc. Please help me because i have tried all possible means i know.

Answer:usb keyboard and mouse not working

i dont have PS2 on my pc, they are all usb ports

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hi ok i have a dell optiplex gx280 that i am trying to fix the problem is the mouse and keyboard do not work.This dell pc only had usb ports and i believe the usb drivers are corrupt or that it has a nasty virus anyway the keyboard and mouse do not work at any point even at start up.

1,i can not go into the bios setup
2,i can not go into safe mode
3,i bought a pci ps/2 card but the ps/2 mouse and keyboard do not work.
4, i have removed the cmos battery but still nothing.
5, i can not start a windows repair disk as it does not boot from this and i can not change it due to no keyboard .
6, i created a windows xp recovery floppy but after the first floppy disk asks for disk 2 and then to press enter .... keyboard doesnt work so stops there.
7,i have tried every usb port and nothing. the usb keyboard and mouse does work tried on another pc.
8, i have also tried another hardrive but it doesn't pick it up says the hardrive is missing??

I think that is all what i have done and tried and before someone says i cant log in either as the mouse or keyboard does not work! so many people will miss this.

if anyone does no how to fix this problem please contact me message me etc i havent a clue what to try now. please dont send stupid answers thanks
 

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I recently had my Computer formatted due to an error "IMMOUNTABLE_BOOT_VOLUME". I took my computer to my friends where he resolved the problem and formatted my computer, he also put WIndows XP Crystal Edition on it. My computer loads up fine and the mouse, but the mouse and keyboard won't work, it say's USB User Interface found and it says I need to install them, but as my mouse isn't working it won't allow me to install them. What can I do?
 

Answer:Mouse and Keyboard not working

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had; a major malware hijack trying to run on computer...used malwarebytes and it found 21 infections...deleted them from quarantine list....now on reboot i cannot control my mouse and keyboard...I know some people will respond with some answer but keep in mind i cannot move the cursor or go up or down with the key board keys....
any help would be appreciated. thanks..
 

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HEY PEOPLE SO I WAS TRYING TO FIX MY DVD DRIVE PROBLEM WHICH WAS IF I PUT A DVD IN IT WOULD PICK IT UP.SO AFTER LOOKING AT DIFFERNT FORUMS.SOME1 SAID TO DELETE UPPER AND LOWER FILTERS CAN REMEMBER EXACTLY WHERE IT WAS.SO AFTER THT MY PC CRASHED I RESTARTED IT AND MY MOUSE AND KEYBOARD DONT WORK.I KNOW ITS NOT A USB PORT FAULT CAUSE IT READS`MY IPOD.THE KEYBOARD WORKS IN BIOS SETUP.I HAVE TRIED RESETING BIOS MANUALLY IT HASNT WORK.COULD ANY1 HELP.WOULD BE ETERNALLY GRATEFULL A NEED MY PC GOD DAM IT!!
 

Answer:Keyboard and mouse not working help!!!!

We often forget that a system restore or a last known configuration just might fix the
problem.

How to start your computer by using the Last Known Good Configuration feature
To start your computer by using the Last Known Good Configuration feature, follow these steps:
Start your computer.
When you see the "Please select the operating system to start" message, press the F8 key.
When the Windows Advanced Options menu appears, use the ARROW keys to select Last Known Good Configuration (your most recent settings that worked), and then press ENTER.
If you are running other operating systems on your computer, use the ARROW keys to select Microsoft Windows XP, and then press ENTER.
 

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Last night computer was working fine. I turned it on later on and neither my usb wireless keyboard or mouse was working. Batteries are new and the usb ports work. I tried a restart that did not work. So i used my folks laptop looked up a few similar problems. I tried a wired USB mouse and Keyboard and nothing worked. The last resort in the answers was a good old Format. I did that and for added measure i reset the Bios and just tried to boot and reinstall my OS but still my keyboard will not work. How do i fix this ??PLEASE HELP !!!any ideas appreciated

Answer:Mouse and Keyboard not working

You kinda jumped the gun by formatting.  Anyway, are you saying, after resetting the BIOS, the wired keybord is still not functioning?

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More or less as the title says.I've already tried every usb port.
Tried a Usb -> PS/2 adapter and that didn't work.
When the computer loads the keyboard seems to work, though when it reaches the password screen it somehow dies..
The mouse seems to work in the password screen and for about 30secs after the comp is loaded..then it dies...
I can now no longer get into my vista boot to change anything (unless there is a way to fix w/o mouse and keyboard)

Is there any possible fixes for this =D?

Answer:Keyboard & Mouse Not Working.

Is this a desktop or laptop? Have you tried safe mode? Is this at home or office? The easiest fix I have found for this type of issue is using remote desktop to the pc and allowing the drivers to install.

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My other computer is having a problem with the keyboard and mouse. When i start up the computer it reads out that i have a keyboard and mouse plugged in, and i can use them with in the bios. But once windows starts up they no longer work. I tried plugging in another mouse and keyboard but still nothing even after a restart. The keyboard and mouse don't even work in safe mode. I was wondering how to fix this?Johnathan Hall

Answer:Keyboard and mouse are not working

Hi are you using USB KEyboard and Mouse. If Yes, You might have to insert a PS2 type keyboard and mouse , to get into windows and then in run mode insert USB mouse and Keyboard one at a time,It will get detected and load the drivers automaticallyVishalFloppy Drive to USBFloppy Disk to USBFloppy Disc to USB

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I rebooted windows to work with Linux for a bit. When I rebooted into windows, I got to the login screen, but the mouse and keyboard simply don't work. The red light under the mouse is dead and the NumLock (or CapsLock) keys do not change the light.

This happened before I reinstalled, and I couldn't fix it.

Answer:Mouse and keyboard not working?

please help

Now Im stuck in linux....

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I am asking this for a relative because they can't use their computer.

They say that their mouse and keyboard have stopped working. They can only turn the computer off by pushing in the power button. They've had this computer for a few years now. It's a Dell Dimension 2400 (I think), WinXP, about 640-768MB RAM, 60 GB hard drive which is about full, and I think it's about 2GHz Celeron processor. It's also on an (unsecure) wireless network for the purpose of using a DSL connection.

They told me that when they turn on the computer it will go to the AOL screen and that's it. Their screensaver works, but the mouse and keyboard do not.

The mouse is a wireless Microsoft mouse and I think it's PS/2 but I'm not certain. I don't know what brand the keyboard is but it's not wireless is PS/2.
That's all the information I have at this time. Unfortunately they're not too computer savvy and if I didn't already know their computer specs, they never would've been able to provide that information.
Is there anything that I should check out when I go over there? I've never come across this kind of problem before so I'm not sure what to do, especially since I can't use the mouse or keyboard. My first guess would be to try another PS/2 mouse and/or keyboard with the computer turned off. Then if that doesn't work, maybe try a USB mouse or keyboard, which we don't have. If that doesn't work ma... Read more

Answer:Mouse and Keyboard not working

Try another mouse+keyboard and see if it works.
 

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Hi;
I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB keyboard and mouse didn't work anymore.I had a luck that I've Acronis 2015 True image and a backup(tib file and i'had to use the bootable Acronis rescue/emergency disk and somehow I succeeded to use my old PS/2 keboard and mouse (from another PC) to function with the upgrade.But the prolem is now that i cannot use/install anyymore the original Medion USB keyb&mouse.I tried eveything in device manager(remove driver uninstall driver and then reinstall but nothing solves the problem.For example the USB mouse is called Pluralinputmouse 0.8.0.2 in dev.manager;but there is a yellow mark and i had the following messages:"device doesn't start (code 10),insufficient system sources available to finish the API" or Device not connected or there is no connection(code 15)
Does anyone knows a solution or advice?
Thanks
friendly regards

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Suddenly this morning, the mouse and keyboard of my pc were not working even though they were fine when I swiched off my pc yesterday. I tried USB mouse and keyboard and they are working fine. Also I tried my ps/2 mouse and keyboard on another pc and they are also working fine.
My OS is windows XP and my motherboard is intel with a pentium 4 processor
 

Answer:ps/2 mouse and keyboard not working

Its probably a hardware problem with the motherboard.

If it works fine with a usb mouse and ps2 keyboard, why not just keep using that combination?
 

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Hi,I have a server for a small groceries retail. The server is running on Windows XP, has keyboard connected with a PS2 branch-out connector allowing both keyboard and a barcode scanner to be connected to a keyboard slot. My mouse is running out of the USB port.The server has the following spec:-i3-2120 3.3GHz-3.16 GB RAMrunning a Windows XP Professional SP3.Every morning when we starts the server, the keyboard will not be detected by BIOS and not working when entering the Windows. But the mouse will work, until you start using the keyboard and both keyboard and mouse will stop working all together.Hard-resetting the computer immediately will not solve the problem, despite numerous tries. Only after allowing for an hour to pass by or so, and do another hard reset will all works seamlessly. This is a procedure that we have to do every single morning and is a source of major annoyance because it happened on the server. A restart on server renders all clients useless hence cashiers have to revert to manual operation. Further, i'm worried about the long term impact on the harddisk/motherboard for a daily hard-reset/forced shutdown. I have tried using different cables, different keyboards, different mouse and they all behave the same way.Any suggestions on what i should do?Thanks.

Answer:Keyboard (and later on mouse) not working!!

i think it's a motherboard issue...try to change it

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Ideacentre Tower - couldn't find an Ideacenter Forum. Windows 10 OS upgrade from Windows 7 over 3 months ago.  System has been working great.  3 days ago Keyboard and Mouse were working correctly.  2 days ago Keyboard and Mouse will not work at all.  System boots up to login screen, but I'm unable to move forward with no keyboard/mouse input. Have already tried a new Lenovo Keyboard and Mouse - no change.  Because the Keyboard and Mouse are not recognized AT ANY TIME during the boot process, I cannot enter the BIOS. I have pulled the hard drive from this computer and can connect it to a 2nd computer.  2nd computer boots up with keyboard and mouse functionality.  Can operate normally on 2nd computer.   Have run "sfc /scannow" and "chkdsk /r" - no errors with either utility.  Knee jerk reaction is that USB ports on 1st computer have gone bad.  1st computer has 8 USB ports and I've tried them all - none provide functionality. Please advise.

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On my sisters computer when you plug any mouse and keyboard kn they just dont work and none of the lights come on, I've tried normal and usb mice and keyboards and none of it works.

Answer:mouse and keyboard not working

even in the bios?

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For my Yoga 11s, the keyboard and mouse stopped working.  It happened a few times and I fixed it by restarting, but now that isn't working anymore. Also when I go into Yoga mode the screen doesn't flip.  HELP!  

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Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?

Answer:Mouse & keyboard not working win 8.1

Hello Don, and welcome to Eight Forums.

Do you have another keyboard and/or mouse that you could use until you get the other's drivers installed for?

What brand and model number is the mouse and keyboard, and how are they connected?

What brand and model is your PC?

Hope this helps for now,
Shawn

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I work at a condo and our security system is all run through a server. We have a tower PC connected to it to make changes and for our security screens. It operates with Windows XP.

Today we shut it all down, and relocated the monitor, mouse and keyboard.
When we fired it back up, the mouse and keyboard, both PS/2 interface were not working.

I tried uninstalling the devices, but they do not show up in the device manager, even with "hidden devices" enabled, they still dont show up.

Well, to be fair, the PS/2 mouse worked for a bit. We shut down, switched the PS/2 between mouse and keyboard and restarted with no luck. After a few tires, the mouse failed to work.

Currently I have a backup USB mouse and keyboard, but because of the location of the server, we are running extension cables for the PS/2 devices. (they do not work even if plugged directly to the PC).

I suspect one may have been disconnected while the machine was still on.

Suggestions?
 

Answer:Mouse/Keyboard not working

If other devices work on the same port then it must be the mouse or a new conflict?Did u change anything in BIOS?
 

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i accidently deleted some files from my computer and now my keyboard and mouse do not work. my computer boots up but then i cannot move my cursor of do anything with the keyboard. ive tried starting it in safemode to replace the deleted files but no luck with the keyboard after selecting safemode. i've tried using a ps2 mouse and keyboard connection but no luck.
 

Answer:mouse and keyboard not working

Can you go into setup[bios] and your keyboard work? I would go into setup and load default settings and see if that dont fix it. ed
 

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The keyboard and mouse on my computer is not responding when XP loads. No keystroke will be processed, including stste canges like caps lock.

The keyboard will work when booting, and both devices will work when I boot linux on the same computer, so I believe it to be a software problem.

I can load "nt recovery console", but I do not know what drive or service I must reenable to get them working again.

Anyone else know?

I'm running a HP Pavilion m7571a.

Answer:Mouse & Keyboard not working

did you try another keyboard or mouse to see if the problem is with them. Also are they the ones that came with your hp? What about your clock in the bios, it is correct.

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Hey

First of all my System confiquration:

Motherboard: Asus P5N32-E SLI
CPU: Intel Core 2 Quad at 2.63GHz
RAM: 4GB 800MHz OCZ DDR 2
Graphics Cards: 2 x XFX 8800GTX (factory overclocked, underclocked inside Vista for driver compatiblity)**
Hard disk 1: 150GB WD Raptor SATA (contains Windows Vista )
Hard disk 2: 500GB Seagate SATA2 (Storage)
Hard disk 3: 500GB Seagate SATA2 (Contains Ubuntu)
Primary OS: Ubuntu 8.04 64 Bit
Gaming OS: Windows Vista Home Premium 32-bit
Keyboard: Microsoft Natural Ergonomic 4000
Mouse : Logitech G5 Gaming mouse

** Currently only one graphics card is installed in the system, the other one has began displaying strange behaviour and I need to RMA it for a replacement.


As noted above I discovered a problem with one of my graphics cards when they were in SLI with Blue screens and other nasty little things occuring when running Windows; I removed my secondary graphics card from the system to see if I could get a more stable OS, which I did.

I decided to test to see if the other graphics card running on it's own would lead to a stable system, however I was getting zeros on the VGA BIOS bootup screen and other problems before I even reached Windows Vista.

I did sucessfully boot into Vista and enter my password (using the keyboard) and move the mouse around, however once I had logged into my profile Vista began asking me if I wanted to install the drivers for the keyboard and mouse, I selected to update from the Internet an... Read more

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So 2 or so years ago one of my computers pooped out on me. If I am remembering correctly at first i got the google re-direct virus but eventually my mouse and keyboard stopped working entirely. They we're wireless, I gave them new batteries and still nothing. I even tried borrowing from my parents to see if it was just the wireless itself thru usb and still nothing. I remember downloading Norton Antivirus (yes, illegally-gasp, and a dumb move I know) just before it all happened (mouse/keyboard issues) so I'm not sure if thats what caused it and I honestly don't remember what all I did at that point to try and fix it. I'm guessing I d/l Norton to try and get rid of the virus but I think it made things worse and maybe it had a virus too? I think I tried setting the date back after the google issue...? At any rate my parents got me a new computer so I just stopped worrying about it but I'd like to get old pictures and videos off of my old one and tried again today to no avail. I tried with my new keyboard and mouse which are usb and nothing. It immediately takes me to the blue screen chkdsk thing and runs through the 5 steps. B/c the keyboard doesn't work I can't just bypass it but it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent even after waiting 3 hours. Any idea what is wrong and how I could fix it? A lil help would be much appreciated. Thanks in advance.

Answer:XP keyboard/mouse not working...

Quote:




I honestly don't remember what all I did...... takes me to the blue screen chkdsk thing and runs through the 5 steps.....it never fully finishes the 5 steps. It gets to the 5th and doesn't get past 0 percent




This would mean there is a problem with the HDD if it can't finish Check Disk. You can remove the HDD from the computer and attach it internally to a desktop computer, Via a USB Adapter or put it in USB Enclosure. If you can access the drive, be sure to do a thorough Anti-Virus scan on the drive before copying any files to the new computer or you will infect that computer too.

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my mouse & keyboard not working after load the window xp.let me know.jp

Answer:mouse & keyboard not working

"load the window xp"Do you mean install XP?Have you tried the mouse & keyboard on another comp?Are there any errors in Device Manager?It should look like this. No Red or Yellow markings.http://screenshots.leeindy.com/devi...

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Hello all.
I've just Windows 8 on my desktop, Installation went g them perfectly and i was using the system for a few hours with no problems. I reset the machine after installing a few drivers and when the machine booted back up. The keyboard and mouse stopped working completely, I've tried pluging them into other USB ports with no success.
I haven't installed any updates to Windows 8 and i haven't connected the system to the internet. The keyboard and mouse stop working on the Windows 8 Choose OS screen
I have other OS's installed on the same machine and the keyboard and mouse are still working.

Drivers I installed before i rebooted.

Intel chipset drivers (I think it's this, I'm not sure if the USB ports are working at all)
Firewire Audio interface (M-Audio Project Mix IO)
Graphics card XFX Radeon HD 4800 XXX
Logitech setpoint for my Performance MX Mouse
XBOX 360 Wireless receiver

My motherboard is an Asus PST SE with an i7 920 CPU
Keyboards Generic HP USB keyboard and Apple USB Keyboard with Number Pad.

Thanks in advance!

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The keyboard and the mouse has stopped working on one of my computers. I have tried using ones that I know work from my other computers and still nothing. I have also tried to use usb keyboard and mouse. They also do not work. I saw that the keybord and mouse pin connection is part of the motherboard components. That is why I tried the usb. I am just guessing at stuff. Any advice on what the problem may be or what I can try ? Am I correct in thinking that it does not matter wether I use usb or pin connection if something in the board controls those two things ? Thats makes me think that its not just in the pin connection. Ugh I have have been fooling with this all day and it is back to my real job tommorrow so I hope I can resolve this or just give up one or the other. Thanks !!

Answer:Keyboard & Mouse not working

Check the bios if the USB keyboard and mouse setting is enabled

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i updated my mouse & keyboard drivers and then restarted my computer. now none of them works.
They work in BIOS but they don't work in safe mode or windows. so it is impossible for me to roll back my drivers.
I checked and usb ports & mouse and keyboard were enabled in BIOS.
I reset my BIOS by removing the battery & stuff. but it didn't solve my problem.
I unplogged my computer and then plugged it again. didn't solve my problem.
I tried restoring and repairing. (by F8) but it didn't work.
I tried using different keyboard and mouses. but they don't work either.
I tried using PS/2 but it doesn't work either.
PS: when i try to boot, sth comes up as deamon tools update. which is normal & has always been there. but do u think it may be related?!

my keyboard: Razer Blackwidow Ultimate 2013

My mouse: Razer naga Moltencore mouse

my motherboard: AsRock

Answer:Mouse & Keyboard not working

Did you try "system restore" from advanced boot options? Or is F8 not working? What happens if you go back in time, so driver is rollbacked. Mouse and keyboard work in recovery environment?

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Today my mouse and keyboard on old computer stopped working suddenly.Considering they both use ps/2 connectors i tried using my mouse/keyboard from this computer with USB connectors and they work fine.So what i am wondering is can i somehow fix those connectors?

Answer:Mouse/Keyboard not working

Did you fiddle with the connectors while under power? PS/2 ports are not hot swappable. Look in Device Manager to see if you have any listings for those devices. Should state in the description if they are PS/2 or not. If present in Device Manager, remove them and reboot.

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daughters keyboard & mouse not respondig windows xp starts ok but unable to do anything have triedchanging keyboard & mouse no good "help"

Answer:keyboard&mouse not working

model of mouse or keyboard and what is the connection format, i.e. usb or ps2?

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I have installed Windows 8 Release Preview for a month. I installed this OS normally without any problem during installation and I used hardwares normally. I But now, my mouse, keyboard and all USB plugins don't work. When I start my computer, the light on my keyboard turn on and then off when Windows is starting. I have tried many solutions but they don't work. My internet connection plugin works well and my computer still update news from Sport App. What should I do now?
I'm using a desktop computer with Intel Pentium D 3.00GHZ processor. Before I install Win 8 Released Preview, I used Windows 8 Comsumer Preview and no problem happened.

Answer:Mouse and keyboard not working???

I have a problem with keyboard and mouse as well,I can use both of them in antvirus rescue discs but can't in windows 8 enterprise x64. I have no idea what to do,I tried everything
heeeeeeelp! please
Thanks in advance

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I having a problem where my USB keyboard and mouse are not working on my PC throughout the BIOS startup or when the Windows Vista login page appears. I'm not sure why this is happening as I don't think I've installed any new software recently which could hae possibly caused a conflict. I've tested both devices on another PC and they both work fine. The USB ports seem to be functioning in some sense as they are able to power and charge my iPod and also the red glow of the optical laser on my USB mouse still appears - yet it is not able to move the cursor.Please note that I do not have PS2 ports on this computer and therefore cannot use PS2 keyboards/mice. Also I cannot see how I can get in to Safe Mode (or use the Vista Restore CD) as I am unable to use the keyboard/mouse!!Any help would be greatly appreciated.

Answer:USB Keyboard & Mouse Not Working

USB will not work untill Operating System has loaded

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