Computer Support Forum

How to fully use the extra hard disk space for external hard drive?

Question: How to fully use the extra hard disk space for external hard drive?

hi there..

my name is Anis...i just bought external hard drive 500gb...but after I formatted's just about 400++ gb can be used..i would like to to use the extra/reserve space for my ext hard disk?by any means, i want to fully use my 500gb space for the external...please help me...thank you...

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Preferred Solution: How to fully use the extra hard disk space for external hard drive?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: How to fully use the extra hard disk space for external hard drive?

It should have about 465GB, what are you seeing?

You will not have 500GB due to the conversion between binary and decimal for reporting sizes.

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Hello, i have a problem with the disk space with my external hard drive.

My external hard drive had 698gb in total.

I wanted to install Linux Fedora along with my windows vista but it said that my hard drives (internal and external) need shrinking to get disk space for fedora. I went to disk manager and i did shrink my internal C drive but it was only 2GB. So i tried it with my External drive but it didnt work.

Now in disk manager it says that the hard drive has 698gb in total but in MY COMPUTER it says that i have 349GB in TOTAL!!! Please help? because i lost lots of space!!!!

Here is an image:

Answer:External Hard Drive disk space problem

What I'm guessing is on the disk management window obscured by the properties window is two partitions on Disk 1. Presumably you've shrunk the original NTFS partition and created an extra partition to install Linux to. You'll need to delete that partition and resize the NTFS partition to use the extra space.

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Hello, nice to meet everyone. I'm hoping to get an answer to a problem that has popped up today...

I'm not a very tech savvy person, so when I was working today on my home computer, I updated my Windows XP, nothing out of the ordinary happened until it finished updating and asked me to restart my computer. When I did, the computer crashed, and restarted again, asking me if I wanted to restart in safe mode. I wasn't positive why it crashed, and as it explained on the screen "if you are uncertain why your computer has restarted in this way, or restarted do to a power outage, please try to restart in normal mode." so I did. Same thing... crashed again. I tried again, and again, same result... I told my computer "revert to last known working configuration" and it attempted to do so, so it restart again, and once again crashed, several times. So finally I decided to run my system recovery, granted I was a bit hesitant to do so, but I finally said, "Go ahead." and let it reboot again after running the recovery... when it finished, it acted like it was fresh out of the box ... asking me to reinstall my drivers for my graphics card, register my name for my computer, everything. I went through the process (not knowing anything was wrong) and began browsing through my folders to find out what was saved, and what was lost. Well, turns out I reverted to June 2006 (no specified date that I can tell) but I somehow kept all my programs that I ha... Read more

Answer:Solved: extra hard drive space in use?

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Hello, I'm having novice troubles again.

I have added an extra hard drive to my PC which was an extra disk in my old PC. I have connected it up identically as it was before. That is connected to the first connecter on the ribbon which goes to my CDROM drive. After restarting my PC the added disc worked fine but I could no longer see my CDROM drive. Removing the added disc everything went back to normal my CDROM was visible again. Can anyone tell me what I need to do to have my extra drive and my CDROM working?

Any advice is welcome.

Answer:{RESOLVED}Trying to add an extra hard drive for storage space

check the jumpers on the cdrom, you can't jumper both devices master or slave, one has to be jumpered master and the other jumpered slave, makes no difference really which, just so that they are different.
That is if you not using cable select but I doubt it

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I am having trouble getting my PC to fully detecy a USB mass storage device.

My PC is in such a state, that the IT department lent me this device, so that I can copy over stuff that I want to keep and then completely clear the C:\ drive and start again.

The problem I have is that when I plug it in, XP finds it and says that it is ready to use, but it does not show up anywhere on my PC. I have looked everywhere, disk management etc, it's like it has never been installed! but it shows that it is there when I click on 'safely remove hardware'.

This is so frustrating!

Answer:External Hard drive not fully detected!

dragonlady said:

I am having trouble getting my PC to fully detecy a USB mass storage device.

My PC is in such a state, that the IT department lent me this device, so that I can copy over stuff that I want to keep and then completely clear the C:\ drive and start again.

The problem I have is that when I plug it in, XP finds it and says that it is ready to use, but it does not show up anywhere on my PC. I have looked everywhere, disk management etc, it's like it has never been installed! but it shows that it is there when I click on 'safely remove hardware'.

This is so frustrating!Click to expand...

Most likely, a network drive has already been assigned the drive letter that Windows would have assigned the USB drive; the result is no drive letter assignment, and it looks like the drive was not recognized. Either right-click My Computer and choose Manage, or Start/Run diskmgmt.msc to bring up the Disk Management Console. You will see a graphic listing all drives recognized on your system - local, mapped, and unassigned (the USB drive). Right-click the area of an unassigned drive and select ?Change Drive Letter and path? and then either select an unassigned drive letter, or specify a path or specify an empty path on an existing hard drive to have the drive mounted as a subdirectory of the existing hard drive.


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Ok so i have a external hardrive ive been useing and for some odd reason the laptop im useing wont fully interface with the drive. below are the specs for the drive.

The hard drive is a 640Gb Western digital SATA drive.
The case i am using is a Thermaltake Silver Duo (Compatible with both SATA and the older form of hard drive which i believe is IDE)
Ive named it "The Archive" (this is the main reason why i know it is not working)

The laptop im using is a HP Pavilion dv9000 series. (OS is XP 32bit Sp3)

Here is what i get:
-the computer recognizes that there is a Drive of some sort (Labeled 'Local Drive (F: )") but is not letting me veiw it or showing the name of the drive (as Earlyer stated "The Archive").
-when i enter device manager and view the USB ports is shows that there is an unknown device.
-when i view the properties it tells me mostly nothing and says that the device is working properly but it is not.....
Ive tried all of the below:
-changing USB ports.
-restarting the computer with and without the drive pluged in.
-turning the drive on and off

The Drive was working the day before perfectly.
If screen shots are wanted i will post some of what happens.

I can really use some help on this......

i am semi-skilled with computers and i learn quickly i may ask questions about something i dont know about.

Answer:External hard Drive Will not fully conect to Computer.

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I have emailed Paragon and am awaiting there reply, but you guys seem to know a lot more and try and solve the problem

Up to this point I have used either Acronis or Paragon for my backups, I prefer Paragon over Acronis, mainly because the restore by Paragon is far quicker.

I have both bootable CD's, but in this instance I would like to concentrate on Paragon.

I downloaded Paragon's Advanced Recovery CD. 2009 Build 6730. Put it in my rom and booted ....... looked at a black screen for 10 minutes. Removed it and rebooted, it got stuck at the loading of Vista, then I got another black screen no hard drive movement.

Rebooted again, this time with the regular Paragon bootable CD. It booted into the recovery console.

Now this is where things go from bad to worse. I tried finding my OS, after a lengthy period I received an error disk 2 i/o fault!!! ....... no operating system found.

Now disk 2 is my external hard drive where my backups are kept.

So I rebooted with the CD in, went into the recovery console and clicked on "safe restore", after playing the waiting game I get a message disk 2 i/o fault!!!.

Took out the Paragon CD, put in the Vista one, tried a repair, but there was no OS to repair .

So I installed Vista, and because I didn't want to have to reinstall all of my programs again (yer lazy I know, but that's what backup's are for).

Checked with the fresh install, that my two external hard drives, had there drivers and were present. They were ... Read more

Answer:Paragon Hard Disk Manager Suite & USB External Hard Drive


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[Seriously need help] External hard disk causes hard drive failures & OS crashes
The thread is rather long. Only read what you think important. Skip the rest!

We have a serious but mysterious problem. We have spent already one week but drawing a blank.
Two hard drives have been crashed and failed (unreadable). One computer has hung a few times unexpectedly and had one weird restart (no memory dump produced).
I suspect all the recent problems have to do with the new USB external hard disk (Buffalo MiniStation Lite: HD-PE250U2).

Formatting USB external hard disk
Originally I would like to use the program given by Buffalo to format the external drive once but we failed. We simply used Windows to reformat the drive into NTFS. I did not use the TurboSpeed advertised by Buffalo, or run its free program.

Case A: Multi-transfer causes system crashes?
The first time we met the problem.
We were trying to help a friend to backup data on an old drive, about a few years old. We plugged in the Buffalo USB portable hard drive and transferred a whole lot of files to the drive. Several cop/cut-and-paste operations were active at that time. The whole system completely froze up. It doesn't respond at all. Only a hard restart could help.
Restarted. Tranferred again. Several cop/cut-and-paste operations were active.
Hard drive crashed - the beginning of the nightmare!
Windows restarted. Chkdsk was running. Saw many lines of messages with:
&... Read more

Answer:[Seriously need help] External hard disk causes hard drive failures & OS crashes

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I have read that it is possible to use an external hard drive as extra memory with vista.How do i do this and is it possible to install games on the external drive and run them from there?

Answer:Using external hard drive as extra memory in vista

Hi, it is not actual memory, as in Memory Sticks inside the PC, but an external drive could improve your Virtual Memory.You can certainly install and run games and/or any other programs from external drives - when installing the games etc just browse to the external drive, i.e. Change the Destination drive from C: which it normally is, to E: or whatever letter your external drive herethen scroll down to ...Manually manage computer memory.

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Since upgrading from Vista to Windows 7 on HP desktop, I find one of my external drive to be now labled "Factory Image" even though Drive D is also labled "Factory Image". What should I do? The system is running fine, but I get a message that my Windows bachups "failed'.

Answer:Extra factory image on external hard drive

Can you run disk management and post a screenshot of your OS and external disks.
Use the windows snipping tool and the little paperclip on the seven forums toolbar.

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I have vista ultimate with 2 Internal hard drives and 2 external drives

my internal drives
a 250GB OS Drive
a 500GB Storage Drive

my system is running fine, with no issues..

if i plug in my external 400Gb USB Drive Vista recognizes it fine, i am able to use the drive no problem..

if i try to reboot the machine, vista will start to boot up but then freezes in the middle, i've tried ot let it sit for as long as 15 minutes and it never finishes booting up..

but i turn off the USB drive and restart Vista boots up fine.. and then turn the driv eon after booting up and everything works great..
any ideas?

Answer:Vista won't fully boot after installing external USB Hard drive

It is actually a common issue, in Xp as well.. Sometimes it can be fixed by changing your boot options in bios.. Set CD to first boot device and HD to second and disable booting from USB or "removable devices"..

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I bought a Seagate 3TB internal hard disc and put it on a HDD Dock Station. After formatting I am only given 2TB of allocated space for use in the primary partition. There is a balance of 742GB which is unallocated. What steps should I take to make it allocated
for use.
Thank you

Best regards

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I have heard that enterprise hard drives are more reliable than the standard hard drives in retail or consumer computers. I want to get an external hard drive for extra storage and backup purposes. My desktop and notebooks are the typical computers that are sold to retail customers. Will there be any problems having it access and drive an enterprise hard drive in an external hard drive case? I am thinking to get a fairly large size around 1T so I figure it would have its own power supply and not be powered by the USB drive. Data access will probably be via USB and/or eSata.

Answer:enterprise hard drive as an extra external drive-any problem with this idea

I believe Enterprise drives are more performance based then reliability based. The mechanics are still the same. Usually an enterprise application requires a fast drive, something like a 16MB cache and 15k RPMs is the norm, even if the drive is only 150GB, put those in RAID and you have a very fast access source for a large network.

There of course are slower, and larger backup drives, and tape backups as well... but again I can't imagine that they are any more reliable, if the two drives are comarable in other regards. SATA is Still SATA, though Fibre and SAS might be more reliable than SATA or PATA.

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I'm new to this forum.

My external hard disk (Seagate) is detected in the task bar after connecting, but not visible in "My Computer".

It is visible in Device manager under Disk Drives but not under USB.

There are few threads in this forum which are similar to mine, except that their Drives are visible in the Disk Management as Unallocated Space, mine is not.


I've tried all tools, tried in Windows XP still no solution.

Is there any way to atleast recover the data !!!!!!!!!

Your reply is appreciated !!!!!!!!


Answer:External Hard Disk, Unknown, Not Initialized ! No Unallocated Space.

Hi Pradeep,

Welcome onboard.

" I have tried all tools" - can you please enumerate what all tools?

Have you tried running the Seagate SeaTools for Windows to diagnose/repair.

If not check your external drive now.

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I bought an external hard drive for backup purposes (Acomdata 60 Gig USB 2.0; WinXP Pro). After formatting it read 59+ Gigs. I experimented with several backup programs and different backup modes. This got the drive a bit messy so I choose one of the programs and decided to reformat the external drive and "start fresh". The problem: After formatting, the drive read as empty but the volume dropped to 55.9 Gig! The store and even the technician at AcomData didn't know where the lost 4 Gigs went! They even stated I had close to 56 Gigs, so why worry!! I'd like to know where these lost Gigs are.

Answer:External Hard Drive: Where's my space?

Is it possible that one of the Backup programs set up a small 4gig partition?

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i have a seagate backup plus 5 tb drive that's around 3 months old and has worked fine up until now. something happened, no idea what, but now it shows almost no free space. the drive is completely empty, and it only has 236 kb of available drive space. i've looked in disk management and everything looks fine there. all 4600 gb is showing up. when i try adding a file over 236 kb, it says there's not enough space. formatting the drive didn't help. currently using fat, but i tried formatting ntfs and it said windows was unable to complete the format. anyone got any suggestions?

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I did a search and couldnt find anything on this and I think this would be the right section for it, so...

I bought a external hard drive around December, a maxtor 200gb. I mostly have music and some games on it and I have 132gb of free space left. I have a few movies ( I used shrink, and decrypter to get them) on the internal that I would like to move to the external. Whenever I try and move the movies to the external it says that there is not enough space and that I should delete some files to make space. This isnt a big deal to me, just thought Id free up some space on the internal in the meantime. If you need anyother information on my computer just let me know.
So my question is, is there anyway to move the (iso? Not sure about all the terminology) file to an external hard drive?

Also, how often should the external be shut off?

Thanks for the help.

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I just got a usb, 200gig external HD. But when it is formated, it only registers as 188 gigs; what gives?

Answer:external hard drive, missing space

Manufacturer's version of a Gigabyte 1,000,000,000 bytes
Window's version of a Gigabyte 1,073,741,824


Roughly a 7% difference in size so 200*.93= 186

Since the 200GB is an estimate in the first place; it's right about where it should be.

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Hi all, new to the forum so please forgive me if I don't get terminology right or ask really dumb questions. I have a new desktop pc -HP pavilion p6-2203a- pre installed with windows 7 home premium service pack 1. I have a new 2tb Seagate Expansion external drive. Apparently on the hd I have 1.76tb of space, yet the system will not do a backup as it says there is not enough space. When I check through ''disk management'' the whole bar is blue, I thought if it wasn't used it should be black? Today I have spoken to hp, seagate, and microsoft who all say it isn't their problem and tell me to call one of the others. This pc is only a fortnight old and I have already had no end of trouble with it!
I have also tried to save a copy of the ''system image'', but it won't let me do that either.
Sorry for such a long post but has been a reeeaaaalllly long day trying to fix this and just about ready to throw this thing....

Answer:New external hard drive 2TB-won't backup-says not enough space

Maybe the backup programs are not ready for very large partitions.
I try splitting it into two partitions. Use one for backups and the other for images.

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when ever i try to save a file bigger then what my internal hard drive has left in free space to my external hard drive it tells me that i don't have enough space for instance when i try to save a 7 gig file to my external hard drive when my c drive only has 4 gigs left it wont save. I'm using a 232gig fire wire My Book. thanks for any help you guys can give me

Answer:External Hard drive space issue

Where are you trying to save this file from? Are you downloading it and trying to download it to the external or copying it from a DVD drive to the external?

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A (friend) tried to help me with my system and not its a real mess. I need lots of help.
First of, he partatitioned the HD then deleted it, did have 10 Gb now I have 2 and most of that is used up.
Second, my PC wont reconize my CD ROM Drives.
I am running 56K win voice modem........win98 se........
Also everytime I start my PC I get the screen to put in my win cd, but when I do the system dont find it................... If anybody can help TY............

Answer:Hard Drive/Disk Space & More

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Hi, I am using Windows Vista Ultimate Dell 1525 Laptop, Intel CPU 1 Processor, 1.GHz, 4GB RAM, 100GB Hard Drive. The reason I am asking about my disk space is this: As I only have 100GB Storage, and I now only have 48GB left, I have noticed a slow down?,is this normal?Like Photoshop CS4 takes forever to load up, and just general browsing in my laptop.

I really do not have much running in the background, as I have turned most of it off?
Is there any other way I can speed it up more?

Answer:Hard Drive Disk Space


If its just disk space you are concerned about its probably backup, page file, hibernation file, etc


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Hello. What is a fast and easy way while using Windows...Win7 that I can assertain how much disk space I still have left to use on the disk?

Is there a feature that will tell me how much hard disk space is already being used by the programs I have on the disk?

Thanks for any responses

Answer:Hard drive disk space

Open file explorer and double-click on the drive in question or right-click on the drive and select properties.

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Last night I noticed it had turned the bar to red, and said I had only 12 GB left of 135 GB. Iím not into video, music, games or anything else I know of that would use that much space. I surf the web, and keep some scanned and some text documents.
A few months ago I carefully installed Windows 7, instead of Vista which my PC came with. No problems. I just now deleted the old Windows stuff, and that freed up 47 GB, so thatís good.
I suspect that my hard drive was partitioned during that installation of Windows 7, and I donít know that that is necessary. Can that be undone?
Thank you. Help is appreciated.

Answer:Where did all the space go on my hard disk drive C?

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Hello, yesterday I bought a Seagate Backup Plus Slim 2TB External Portable Hard Drive and after moving a lot of files on to it, the Used Space has remained at 619 GB, despite putting more files on it than that. When I remove files, the appropriate space is taken off - but whenever I add more files the usage always stop at 619 GB. Yet, whatever files I add past 619 GB show up on the drive and work appropriately.

I'm worried about the reliability of the drive (only started seeing negative reviews of the product after purchase) and I'm not sure what to do about this, as I can only return the drive for same kind of drive at the store. Any help would be much appreciated.

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This is probably the silliest question ever, but I haven't done partitioning in a very long time and don't feel too confident, so here goes:

I bought a 3 Tb Seagate external hard drive a few years ago, created two partitions on it and left almost 1 Tb unallocated. Can't remember why, and didn't even remember it was there! All this time, I had been thinking I had a 2 Tb disk that was getting more and more full...

Anyway, I just rediscovered it and would like advice on how to best exploit it: should I extend "SeagBig" (which is full to the brim), or create a new partition (or several) in the unallocated space? What will be more convenient / less risky?

Also: I think I used Windows' own Disk Management tool initially. Can I do that again?


Answer:How to handle the unallocated space on my external hard drive?

You could make a 3rd NTFS partition; then you can either merge 2nd and 3rd partition or simply have 3 partitions. I think Windows' Disk Management will be fine. Scuttlebutt elsewhere indicates MiniTool Partition Wizard may be all you need -- or any similar 3rd party utility.

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i purchased an WD external hard drive about a month ago, I also own a teac 40Gb external hard drive. They were all working fine until a couple of days ago.
My computer has stopped recognising the correct hard drive size. I'm not talking about a small percentage of the drive but in the case of the WD 160gb of size. When I right click 'properties' it says that I have 160gb of free space (it also says this in disk management). Yet when i try to copy something it says that the disk is full. The same thing has happened with my 40gb drive. I connected both drives to my girlfriends computer and they worked fine.

As far as I know I have windows service pack 2 so I'm completely baffled as to why this has happened. Please help

Answer:windows xp won't recognise my external hard drive space

I have two suggestions for you; 1. If you have system restore activated on your computer, use it to before the problem occured. 2. Reinstall drivers (by cd or through the manufacturors website). Good Luck!

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Yesterday I had 40 GB of free space and today I have 7 GB. I was hoping no one was using my system to store things, or if this might just be a reporting error. I physically can't see any extra files.

Maxtor n256 80GB

I was deleting files from the drive and also deleted a movie that was 6+GB so having 7 GB of free space doesn't make sense
The content of the drive is pictures some movies, a few program files, and some word documents.
I emptied the trash on my Dell. I analyzed the drive and the defagmentor says I only have 7 GB of free space.

Is there a program that will account for the files and sizes of the files on my drive?

I have Dell dimension 8400, running XP 2002, service pac3

Thanks for any advice

Answer:external hard drive lost free space


Can you download this program. It will show you exactly what files are taking up the most amount of space on your computer. It's called WinDirStat and once you have run the program, it will start detailing your pc. Let it do it's thing and when finished it should show you what is taking up space and where. Simply hover your mouse over the colours at the bottom of the window to see what the file is and where it is. If you see one that looks very large, click on it and it will be highlighted for you at the top.
Let us know if this helps.
Which defrag program are you using?

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Hi Folks,
I have a WD Passpport 250 GB USB external hard drive. "My Computer" shows I have 176 GB of free space on this drive. However, when I try to copy large files (4 GB) to the drive I get a "disk full" message. Any tips on how to rectify this problem?

Answer:Cannot write to empty space on WD external hard drive

The WD drive is probably formatted as FAT32 which has a 4GB size limit for files. Break the file into two smaller pieces then see if it will transfer.

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I use a few cloud storages (Dropbox, box, and skydrive )
Today, I installed Google Drive. When it was installed it created two folders in C-drive:

c:\Users\user name\Documents\My Google Docs\
c:\Users\user name\Google Drive\

Dropbox also creates a folder on hard drive but Google drive creates two folders as above.
Box and Skydrive do not create any folder on hard drive.

My question is whether Google's two folders take space in C-drive. I feel that it is not worth to install Google Drive if these folders eat precious hard disk space.

Answer:Does Google Drive eat hard disk space?

They're just there if you want to have any of your stuff on your hard drive instead of Google's servers.

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Alright so ive looked through here and i cant find any body that is quite having the same problem as me... I have two hard drives my C: and D: both are about 142G capacity. On my C: drive i have about 111.5 gigs used up from computer games and the sort, but all of a sudden 2-3 days ago my computer has been telling me im running low and disk space, so i did a bunch of disk clean ups, defragmented my drives even deleted all restore points except my last two. I have also looked up in my drive all the files and it still adds up to be about 111.5 gigs give or take a gigabyte. Then i installed JDiskReport and IT says i have with everything on C: drive i am only using 116.7G... I do not know where this extra 30 ish gigabytes have come from but they were sudden and the only way i can keep my computer running is by deleting a game at a time to free up some space before it dissappears again... I am doing this on my laptop, and the problem is on my desktop. Its windows 7 4 Gigs of DDR2 memory and this is the only problem that i actually have had with this computer since i have gotten it in 2009. Also my D: drive is exactly the same as before.
Thank you for any help you guys can give...

Answer:Disk space on one hard drive has disappeared.

closing duplicate, please do not create duplicate threads for the same issue. Respond at



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Hi,I hope someone can shed some light on this problem for me!!The disk space on my laptop keeps going up and down - too drastically from the actions i carry out, like deleting large unwanted files etc.I have a HP NX9005 laptop with a 40GB HD. The free space showing as available has been as low as 118mb - but then, after deleting a file of 300mb it increased to 4.8gb! I have now deleted lots of old files and generally trimmed it down, defraged etc. But today i have gone from 12.5gb, to 11.6gb, to 11.9gb, 10.6gb, to 11.7gb!Does anyone have any idea what is going on?Thanks

Answer:Flluctuating Hard Drive Disk Space

Check the page file. In the control panel>systemgo to the advanced tab then click the setting button of performance, then advanced. This varies depending on the amount of ram but it usually is quite large. Considering the differences are all about a gigabyte I would suggest this as the reason plus the removal & addition of files. Try changing it to 1mb and see if it stops. If it does return it to about 2times what ram you have and there is the answer.A

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I've recently noticed my hard drive C disk space keeps getting smaller and smaller even when I am not doing anything.
I don't know what to do.  The space keeps shrinking and shrinking.  I am down to 7.5 GB of free space.
I am on an Asus laptop Asus Notebook K52F/K62F Series.  Windows Home 7 Premium.
Someone please help me.  I don't know what to do.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16660  BrowserJavaVersion: 10.45.2
Run by Derek at 4:44:19 on 2014-05-26
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3885.1792 [GMT -4:00]
AV: ESET NOD32 Antivirus 4.2 *Enabled/Outdated* {77DEAFED-8149-104B-25A1-21771CA47CD1}
SP: ESET NOD32 Antivirus 4.2 *Enabled/Outdated* {CCBF4E09-A773-1FC5-1F11-1A056723366C}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Sandboxie\SbieSvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\AT... Read more

Answer:Hard Drive Disk Space C Is Decreasing!

Hello bmetay,My name is Cody and I'll be helping you clean up your computer. I will reply as soon as possible (typically within 24 hours). In turn, I ask that you please respond within 72 hours. If you know you will be away longer than that, I just ask for notice ahead of time.Please do note any time differences between us. If I do not respond within 48 hours, feel free to send me a private message.==========================================================================Some points for you to keep in mind:We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Do not attach logs or use code boxes, just copy and paste the text.Periodically update me on the condition of your computer, and provide detail in every post.In the upper right han... Read more

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Assalamu Alikum all forum members,

i just purchased a new desktop PC HP EliteDesk 800 G1 but after installation of Windows 7 Ultimate 64 Bit. It shows that 54GB free space out of 117GB. i just installed windows without any software. can anyone help me in this regards that how i can recover my hard drive space.


Muhammad Asif

Answer:Hard Disk Drive Space Problem

Did you format the old installation or just install on top of it? Download and run WizTree portable and post a screenshot of C. Screenshots and Files - Upload and Post in Seven Forums

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I have a Seagate 500GB Free Agent Desktop USB ST305004FDA1E1-RK, P/N 9NF2AL-570 that I was using to store my Acronis true image backups on of an older desktop pc. I had been having issues that the older desktop pc and wound up just doing a clean install and I was going to use my image backup from a few months ago to restore the pc to that time (only because I forgot about my image backup before doing the clean install).

I plugged the Seagate Free Agent External Hard Drive it into that pc the other day to restore it to one of those backups; it was recognized by the pc so I put the rescue / boot disc into the cd drive and restarted the pc. On restart It did show the screen for starting true image and then another screen popped up and vanished just as quickly and Windows XP Pro started instead. So I tried 3 more times with the same results. I then created another bootable rescue media disc and tried to load the TrueImage program but it again showed the True Image screen and then booted to Windows XP instead. It was late by then so I just shut down the computer and turned everything off and thought that I would try again the next day.

The following afternoon when I turned the computer on the Seagate is no longer being recognized by the computer. I tried plugging it into my laptop with the same results. It is listed in device manager and if I go to My Computer and right click for manage and click on disk management it is being shown but as unallocated space now.... Read more

Answer:External Hard Drive suddenly showing as unallocated space

Sorry - I couldn't upload the pictures to this post/thread (telling me that they were already uploaded to the other thread) Even tried renaming the files but it would not let me upload them to this thread. They can be seen here...

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This is probably a real basic question. I want to make an image of my hard drive using Macrium Free. The MBR is 100 MB and the primary drive is 471 GB. Do I need at least 471.1 GB of free space on the external drive for the image or does the imaging software compress the size so that a lesser amount of space is needed?

Answer:How much space is needed to make an image on an external hard drive

It will apx. 60% of the SPACE USED, not the total size of the partition.

i.e. If you USE 100 GB of the 471 GB, the image will be apx. 60 GB

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i was copying some files into my external HDD, into a folder called, "ABCDE". a few days later, when i plugged in the HDD into my laptop again, that whole folder was gone, along with alot of the other files. some of the files can still be seen. however, i was sure i did not somewhat accidentally delete the files, as the stuff visiblr to me on the HDD is only 28 GB or so, and when i clicked on "properties" for the HDD, it states that 240 GB was used. I tried recreating the folder "ABCDE" again so as to re-copy my files in, but Windows said a folder with "ABCDE" already existed, and asked if I wanted to merge the two folders together, although Windows search results on the HDD came out with no results. clicking on "Merge" did nothing at all, there was still no "ABCDE" folder. I have tried clicking on the "view hidden folders" option, and $RECYCLE.BIN and $AVG. turned up, (i did a stupid thing to delete $AVG. in a rash moment) and the next time i plugged my HDD into my laptop, an additional RECYCLER folder popped up. i switched off the hidden folders option and $RECYCLE.BIN was still there, and still is now. thinking it may have been a virus, I scanned using McAfee, and McAfee was actually scanning files that I had in my HDD, but cannot be seen by me, and cannot be searched by Windows. How do I solve this problem?

Answer:Files missing from external hard drive but still taking up space

Welcome to Seven Forums yejohn. A few things to try. Download Space Sniffer, and see if it sees ABCDE. Download Everything, and see if it can find the ABCDE folder. A Guy

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Hi, I have a 500gb seagate external hard drive, and already used 240gb space.
It worked fine until yesterday suddenly i could not access the files at all. I checked disk management, and it showed that my external drive became RAW drive.

I tried to do chkdsk that i learned from one of the forum, and then it somehow has fixed the RAW drive back to FAT32. However i still cannot see any of my files.

I opened command prompt, and typed in dir /a
and it said 0 files 0 byets, 4 DIR 288,714, 293, 248 bytes free

How can i bring my files back?? I don't want to lose my files
can someone help me please..urgent

Sorry i am no tech expert, so please help me using an easy explanation =)

Answer:HELP! External hard drive shows used space but empty folders!

Sounds like the FAT table has got screwed up meaning the OS will not be able to display your files - don't worry, this is quite common and you should be able to recover them on the assumption the drive is not physically damaged (i.e. clunking when seeking).

There are plenty of recovery programs, some free, that work well.

I'll check these out and post back.

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Apologies if this is a really basic question that you've all come across a thousand times!
I have a PC which used to have a FAT32 and NTFS partitions (it used to have Windows 2K). I reformatted the hard disk to get rid of any previous partitions and I now have 37GB of space on a 40GB HD. There is just a single NTFS partition with Windows XP Pro. The 3 GB does not appear as unallocated space. I want to sell this PC and I'm concerned that the reformat did not completely clear the HD and may still contain personal data. What do you recommend I do?

Answer:Missing Disk Space After Reformat Of Hard Drive

37GB sounds about right. Hard drive manufacturers use decimal measure for size, whereas normal computer practice is binary. The discrepancy annoyed some people:

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I am running Win 98 SE and have noticed a slow loss of free disk space. This seems to occur over time even if I am not downloading any new programs. I do create new files but they tend to be small and for the most part are deleted within a few weeks. What is especially puzzling is even when I delete the files I actually wind up losing more disk space rather than adding disk space. Any help and or explanation would be appreciated.Win 98 SE, Dell Inspiron 7500, 196mg RAM, 6.3gig driveThanks

Answer:Hard drive free disk space loss

Do you have a) Anti Virus installedb) Any sort of restore software installed such as Goback or Second Chance??

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I know that HDD manufacturer's use one unit of measurement while OS's use another unit of measurement for HDD disk capacity. I expect my "500GB" drive to have about 465 GB of actual free space. Yet Windows, DISKPART, and (3) different hard drive testing software programs all indicate that the actual free space on the *used HDD I am installing is reported at 371 GB.

The drive shows up in Windows Disk Management as signed and initialized and sized as 371 GB. I thought there might be a hidden partition or a shadow copy of some kind on the drive, but I found nothing. I ran the drive through the Diskpart command's "Clean" process with no change in the free space available. I do have Windows system protection ON, but only on my "C:|" drive and not on the HDD I am concerned about. The HDD did not show up in Systems Properties\System Protection. I purchased the HDD online as "used". I must be missing something, but I do not know what. Any help will be appreciated.


Answer:Hard Drive Problem - 500 GB Disk - only 371 GB un-allocated space ??

Make & Model of HD ? Sata or IDE ?

a screen shot of Disk Management ?

Disk Management - Post a Screen Capture Image

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Ok i installed a TB hard drive as a slave. I have 40 GB hard with my OS on it. I just added the TB for storage. Now it appears that all these programs going on the TB are storing temp files or something on the 40 GB. Is there a way i can stop this? I tried to copy the 40GB over to the TB several times but the program that came with the HD was crap and didnt do it so i gave up and started using the comp like normal.

I think my options are
1. to make an image of the 40 GB and transfer it to the TB, then remove the 40 GB.
2. Simply take all the personal data and non windows files off of the 40 and move them to the TB, but this will cause all kinds of problems with the registry, no?
3. Remove the 40 GB wipe the TB and reinstall windows on the TB and start the rebuilding process for the eight time this year. (Darn you Windows Defender and your tricky little pop ups!!!)

Ok so most of this is based off of what i read and heard so don't yell at me for using the wrong lingo. I am moderately computer knowledgable(?). This was my first HD install though.

Any help would be fantastic.

Answer:Installed TB Hard drive-Low disk space message

What is the size of your "My Documents folder?

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Hi All,
I just purchased a new internal hard drive (Seagate Barracuda hard drive - 3 TB - SATA-600) to be used for storing data. Installation was simple, and Disk Management noticed it right away, with 1 problem: The free space is 743.48 GB, not the 3000 or so I was expecting. Disk Manager says it is 100% free. So the big question is: Where is all that other disk space?

Thank you!!
HP Z600
Win7 x64

Answer:Missing disk space in new internal hard drive

Hello and welcome, Sparky67

Can you post a screenshot of your full screen disk management window, and your my computer window ?

Screenshots and Files - Upload and Post in Seven Forums

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I just bought a Dell Inspiron Mini 10 (1012) netbook recently and I currently have 30.89GB of unusable disk space. It is listed as ?Free space? in Disk Management. I installed Jolicloud (distro of Linux made for netbooks) in a dual boot configuration (dedicating 30.89GB to Jolicloud), but later decided that I was better off with just Windows 7, so I deleted the partition that Jolicloud was on. During the process I ended up doing a clean install on Windows 7 Starter onto my netbook. I also used a program called ?Active @ KillDisk - Hard Drive Eraser? to delete the partition that Dell allocated to recovery I think, which is now part of the partition Window 7 Starter is installed on. So as of now I have three partitions on the hard drive: ?System Reserved? 100MB NTFS, ?(C? 201.90GB NTFS and 30.89GB ?Free Space?. When in Disk Management and trying to create a new partition using the full amount 30.89GB, 30GB, 20GB or any amount, I get the error: ?There is not enough space available on the disk(s) to complete this operation.?. Also I tried to install Windows 7 Ultimate on the this free space and got the error: "Windows could not create partition on disk 0. The error occurred while preparing the partition selected for installation. Error code:0x8004240F"
Does anyone know of any solution to either extended my main partition, create a new partition or install another OS or anything with this free space.
Thank you in advance.

Answer:30.89GB Unusable Disk Space On Hard Drive

Right click on the free space and click format. Then right click on the space and choose delete volume. It should then say unallocated.

Then right click on the C drive and hit extend to gain the space.

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Hi,I posted in the forum (here's the link click here) and thought i'd begin a new post with more info.I have a HP NX9005 laptop which has a 40gb hard drive and 512mb RAM. I connect to the net using a Netgear wireless router (DG834G) and my laptop connect wirelessly.Over the past week or so i have noticed that my HDD free space has been going down. It has reached as low as 118mb! After deleting a few big, unwanted files it went back up again, but then began to go down again soon afterwards.I have now deleted the restore points, my Norton protected files, the recycle bin, plus other large files that i didn't want.After gaining 14.3GB of free space at about 10pm last night, i have now lost another 1GB in the 12 hours since then! Surely 1GB in 12 hours is a bit excessive?My current space available is showing as 13.2GB.I have looked high and low on the net and carried out a few suggestions but the problem still persists. Can anyone please offer any othr advice?Thanks.

Answer:Disappearing Hard Drive Disk Space - Pleae Help!

What is the drive filling up with? Have you had a look at the current processes that are running (by pressing CTRL - ALT and Delete)? It may be worth Googling each process to see exactly what they do and whether or not you need them. You can then start eliminating the ones that are not required or are suspicious.Also worth checking you start-up items prior to doing this.You can download a free start-up manager if you click here

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I run Kasperski Internet security 2012 (licensed) and updated daily but two days before yesterdayi downloaded a torrent file 789 mb after that my c drive is full of virus. now how to remive this virus from the c drive by online.

Answer:my hard disk c drive isout of of space, i have installed lic

The safest and surest way of getting rid of the virus is to re-format the hard drive and re-install Windows.If you had created a "clean" image of your hard drive before getting infected, you could easily have restored everything in ten minutes.After re-installing Windows, stop downloading torrents or using P2P filesharing software. They are the easiest ways to get a virus infection.

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Due to a missing or corrupt System\32 file, I had to reinstall Windows XP with my manufacturer's Recovery disk.

I knew this would wipe out my access to all my files and computer programs, and it did.

Starting fresh again with Windows XP, I decided to defragment the disk drives, perform an Error Check, and scan for any viruses or spyware.

To my amazement, all the old files and programs I had before reinstalling Windows are somewhere still on the computer's C: Drive!!!

So I did a Disk Cleanup and compressed some of the old files.

However, these files and programs are still taking up 251 GB of space, over half the space of my computer's capacity of 451GB.

I only have 214GB of free space left.

I was not able to uninstall or remove or delete the old files and programs before I reinstalled Windows XP; my operating system was not working at all.


So, my questions are:

1) Is there anyway to access the old files and programs after reinstalling Windows XP???

(My understanding is it is basically impossible to do so).

2) If I cannot access the old files and programs, how do I get rid of them and free up the 251 GB of Disk Space on my C: Drive???

Here's my computer information:

OS: Windows Home Edition XP Version 2002, Service Pack 3, 32 bit

Processor: Intel ģ Core ? 2 Duo CPU E6750 @ 2.66GHz (2 CPUs)

Memory: 2046 MB RAM

DirectX 9.0c

Sound: Soundblaster X-Fi Xtreme Audio
... Read more

Answer:Reinstalled Windows XP; Hard Disk Drive(C:) Still Has 251 GB of Used Space

Have a look for a folder called windows.old or program files.old to see if your old programs are there. If they are not, have a look in the program files folder to see if there are still programs there that should not be.

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So recently i have installed a new SSD into my Desktop computer. All Hard Drives are working fine.

However one SSD doesn't display the disk usage in "This Computer". I was wondering why and also how can i fix this please?

I have attached a screen shot to show what i mean.

I have already tried the following.

Any thoughts or suggestions will be appreciated please.

Answer:Disk space usage bar in My Computer is missing (Only One Hard Drive)

Originally Posted by FatCake


So recently i have installed a new SSD into my Desktop computer. All Hard Drives are working fine.

However one SSD doesn't display the disk usage in "This Computer". I was wondering why and also how can i fix this please?

I have attached a screen shot to show what i mean.

I have already tried the following.

Any thoughts or suggestions will be appreciated please.

Shorten the name of the drive.

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Hi, I've just recently installed Windows 7 Pro 64 bit on my laptop.

I've performed all the latest Windows Update until the point where it showed 'Windows is updated'.

However, when i was performing Disk cleanup, i've realised my hard drive space is reducing. The space will keep on reducing for everytime i execute Disk Cleanup.

Any ideas why this is happening?


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My computer was running very slow. I tried everything to fix it, but nothing seemed to work. So I formatted my drive and re-installed Windoes XP Professional. Now, I cannot install Service Pack 2 because "I do not have enough free space?" HUH? The hard drive is very small. About 7 gigabytes, but when i right click on it in My Computer, and go to "Properties", It says that the drives capacity is 2 gigabytes. I figured that checkdisk might fix my problem, so I told Windows to start it at the next boot. It started fine...BUT, I got the error message "Cannot open volume for direct access." It then skipped the checkdisck utility and started up fine. I then tried to defrag my hard drive. Almost all of my drive is "Unmovible files". I went to the microsoft website and they said that to fix my problem, i need to install SP2. I really wish that I could! I am thinking that I made the problem when I was formatting my drive from the Windows XP Pro CD. I deleted the partition that Windows XP was on before formating it. You know what?... I bet that is my problem! My old Installation is probbably still on my drive, and I have very little free space left over. Maby I should format my drive again and then create a new partiton. Then install Windows XP Pro on THAT.

If anyone has any comments or things that you found out that I did wrong (which was probable alot), PLEASE TELL ME!

Thanks alot to whoever can help.

Answer:Solved: ***Small amount of disk space on Hard drive***

Try running chkdsk from the command prompt, if it skipped the one when you reboot . That's worked for me sometimes..

That's all I know how to do, sorry

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I have a problem with my computer's hard drive. I have recently formatted, re-installed windows 98 (In some thread here), then re-partitioned into two drives and installed XP. I noticed that IO was missing 250mb on drive c:. I than repartitioned into one drive, and installed XP Home. That is my current setup.

Drive c:, is 3GB and when going into C:'s properties it says it has 196mb free. However When I select all files in C:, and view properties it displays that all files total to only 1.73GB. So why does c:'s properties display the wrong disk space.

Windows is reminding me that I have under 200mb on the windows drive (c. I have hidden files shown.

Could someone please help me fix this problem, thanks.

Answer:Win XP displays wrong disk space. 1.3GB missing on Hard Drive.

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I was wondering after all the normal cleaning and maintenance how do I fix my problem when I get an error on my photo program that says not enough disk space on hard drive containing your system folder, need to free up more space. I have a new computor that has
dual core processor
3.20 ghz
4GB RAM memory
871 GB of free space
win 7
I Have oen pcture open that I am trying to print as a bussiness card that I want to print in a multiple print on a page of 10 and it won't allow me to print. Can someone please help me.

Answer:free disk space on system folder hard drive?

You have 871 gb of free space yet it is saying that you have no free space? I doubt that is true, can you show me a screenshot of Computer to see the 'free space' on your drives.


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Hey there, so I've just been looking at my old desktop PC and i was looking into the system restore settings and seen that 12% of disc space is reserved for restore points. i've changed this 10% now as the PC barely gets any use anyway, will that be ok? (Equates to about 10GB)
I also noticed that my 2nd hard drive was enabled for system restore... However, this drive only has media on it, no programs, no operating system nothing, just music files.  Now my question is, can i use this drive for system restore points even though the OS is not installed on it? The Reason I ask is because i have a lot more free space on this drive...  If not, should I just go ahead and disable monitoring on that drive?
Any help would be greatly appreciated.

Answer:System restore disk space usage and using on a 2nd hard drive?

First of all yes, 10% is fine. Second, system restore keeps it's files in a hidden folder named "System Volume Information", and there is one of those folders on each drive on which System Restore is enabled. Last, the system restore points for any given drive MUST be stored on that drive.
Personally, I'd suggest disabling system restore completely and using disc imaging software instead.

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Hello all. First of all, I am a newbie. Second, I am not very knowledgeable about computers, so please forgive me if this question/issue seems stupid. Hoping someone can help me.

I used a utilities program called Glary Utilities. From time to time, I use the File Shredder to Wipe the free space of my hard drive. For the last couple of years, I have not had an issue and it increases my free space on my drive. Until a few days ago, the File Shredder/Wipe free space funtion would automatically shut down my computer about 65% of the way thru the wipe down process.

When I restarted my computer, I had lost over 89gigs of free space and do not know how to recover it. I tried to perform a system restore, but that did not help. Did I destroy my laptop? Is there anyway to get the free space back? Any help that you can provide would be greatly appreciated.

Thank you

Answer:Lost Hard disk drive space using Glary Utilites

hi, first let me say i do not like programs like Glary Utilities,registry repair tools ,as they tend to cause more problems than fix .
my suggestion are what i use , windows defrag tool ,and TFC Temp Cleaner ,get that here ,

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My unit is Lenevo 3000 V200My remaining free space on my hard disk is 27.4GB out of 120GBI have few files, Pictures, Music on my computer.I notice every time my computer update and back up it consume more space in my hard disk.I am worried in a few months i will have no more space in my hard disk.  What should i do?Can this be resolve?Can i upgrade my hard disk?

Answer:How to free up hard disk space? or Can i upgrade my hard disk?

The System Restore uses a lot of disk space, if it is in disk C, move it to disk D.Clean up the Temp. files and registry.Defragment your disks.Uninstall unnecessary files.Save your personal files in Disk D. Save downloaded files in Disk D.Do not or install  and uninstall the "Optional" updates. Always perform Disk Cleanup. The above will release some space in Disk C. 

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First of all, hello everyone!

I have a Dell XPS laptop and use an 80 GB external hard drive for storage. I actually found a site that has the drive which can be found here:
Toshiba (MK8032GAX) 80 GB IDE Hard Drive Product Reviews and Price Comparison -

But I am running out of space and was thinking of buying a new drive, say at least 250 GB.

I checked with the local computer store and they had 320GB for CAD 72.00, which I found quite reasonable.

The only thing is I am not sure if I should get SATA or IDE, which the guy at the store asked me and I had no idea what the difference was. I think the one I have right now is IDE (it says on the site I posted above) but I don't know much more than that.

My main concern is speed, as I will be using the new one to store movies and it would be better if I could just watch the movies straight from the drive rather than having to copy it onto the pc because the speed is too slow.

Also, as I have a laptop, it would have to connect via a USB port, so I would need an enclosure (or hard drive box), which I am aware of!

So any advice on would be much appreciated

Answer:External hard disk drive?

If you have USB 2.0 you have a max of 480 mb/s. Sata gives you either 150 or 300 mb/s and IDE gives you either 100 or 133 mb/s.

Long story short use Sata because it will use more of the available 480.

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I currently have two external hard disk drives I am having major problems with. One is a SeaGate Free Agent and the other a Hitachi which seems actually to be a Western Digital internally.

Both of them have recently stopped working. When I say stopped working I plug them into the USB port and both of them spin and light up but they continue to spin and never mount or connect properly. I can see the Hitachi is making some connection when I look in syslog but I don't know what to make of it.

I have attached segments of the syslog where the Hitachi was plugged in and then removed. However nothing to report from the syslog when the SeaGate was plugged in or removed.

The Hitachi was plugged in at about 11:03:15secs and unplugged at 11:06:15secs. I plugged it in again at 11:07:05secs and unplugged it again at 11:10.

The SeaGate is under warranty but I am concerned about sending it in with the personal data on it. I have tried using SeaTools suggested by SeaGate but it does not recognise the drive. Are then any other ways I can retrieve the info of this drive or at worst ensure all data has been removed before sending back for a Warranty Return?

The Hitachi is not under Warranty but the supplier has offered to replace it. Again I would like to do everything possible to retrieve the data on it, or at worst ensure everything is deleted.

I have also tried plugging both of the drives into my girlfriend's OLD Sony Vaio but it did not recognise either of them as well.

We ... Read more

Answer:External USB Hard Disk Drive help

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I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. £50?Not sure what I should be taking into account when looking (apart from memory size) but found this:I am looking for an External (portable) Hard Disk Drive for back-up/storage of files on PC - mainly photos, music and movies - looking to spend around c. £50?Not sure what I should be taking into account when looking (apart from memory size) but found this:click here =1-3Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?Any good? Anything else that others may have come across? Any other considerations I should take into account when choosing?

Answer:External Hard Disk Drive

Your link didn't work! I have the 120G version of click hereIt is self powered from the USB port.

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Hi all,

Recently I upgraded my desktop. I purchased a Gigabyte H81M-S ultra durable motherboard. Here are the specifications

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz, x64 Family 6 Model 60 Stepping 3
Processor Count: 4
RAM: 3493 Mb
Graphics Card: Intel(R) HD Graphics 4400, 1554 Mb
Hard Drives: C: 97 GB (75 GB Free); D: 117 GB (93 GB Free); E: 133 GB (124 GB Free); F: 117 GB (117 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., H81M-S
Antivirus: Quick Heal Total Security, Enabled and Updated

My problem is whenever I'm connecting my transcend external HDD (1Tb) it auto-reads, works fine for a few minutes and then all of a sudden disconnects on its own and reconnects and this keeps going on and on and on until I unplug it completely from the USB port. It never happened with my old desktop. Please help.

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My computer keeps refusing to start up. I have to re-install windows each time. Hard disk keeps making a "funny" noise. I have an 80gb hard drive and have used 40gb so far. I want to back up everything incase my hard drive fails. Could I backup to an external disk drive? would I need to install windows on the external drive. or is there a better way to save all my files, downloads, and software? When I bought the PC it came with software already installed and a recovery disk. But obviously I dont want restore to factory settings as I will loose everything. Any advice would be much appreciated.

Answer:backup from hard disk to external disk drive

You could use commercially available back up software like Ghost click here or Acronis click here

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I've had low disk space problems on my main drive C: for a while. One reason is because it's only 9gb... my external is 100gb, but too bad i can't make that my main.

But anyway, it says i have about 300 mb free on my C: drive. I went to my my computer then double clicked C: drive and looked at all of the folders' space. I added them all up and they equal about 6.5 gb. What happened to the other 2.5 gigs?

And since it's so small, there's not much i can delete to save room. I have a few cleanup things, and have done them all, but it's still at 300 mb. i have run disk cleanup, disk defragmenter, deleted temps, and ran a couple of programs that cleanup, but still at 300mb. does anyone know where the other 2.5 gb have gone?

Answer:Hard Disk Space-added up all folders in C: drive...doesn't equal what's taken up....

Hi crazygamer901 !

In windows explorer go to tools => folder options => view. Tick "show hidden files and folders" and untick "hide protected operating system files". This will allow you to see all the files on the drive except the content of the system volume information folder. If you want to see the content of the system volume information folder as well you'll need to restart in safe mode (repeatedly press F8 at startup) and log as "administrator".

9GB is too small fo XP. You could run the disk cleanup utility but I doubt it would make any changes : start => all programs => accessories => system tools => disk cleanup (tick everything except compress old files since this can have a negative impact on your performances). 9GB would barely be enough if you only had the operating system on the drive. Since you also have all your documents and programs XP doesn't have enough free room to operate properly.

If you had another internal drive you could move your documents and page file to that other drive but doing so on an external drive would only cause problems. You should keep 1-2GB of free room on the system drive at all times.

Hard drives are really cheap nowadays. Buy a bigger drive, clone your current system drive to that drive using XXclone, swap the drives and your problem will be solved.

What's your computer's brand and model ? Beware that if it's pretty old the newest drives may not be recognized by your B... Read more

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Ok I installed Windows on an old 80 gig HD I had laying around, and everything was successful. The system was working great until recently when I try to boot up the machine I would get DISK BOOT ERROR please insert bootable disk. I would then restart the machine, and then it would boot into Windows fine. I found it very odd, but thought it was because the MBR may be confused since on another HD there used to be a windows installation and I had to remove it manually. (Not sure if that was the case)

Ok, so today I tried to fix the error cause Windows would refuse to boot. I ran Windows setup to check the partitions, and initially it showed that my 80 gig HD was unpartitioned space. I reset the machine, went into Windows setup again and then it showed the partitions.

At the current moment I can't get my machine to detect the partitions for the life of me. I currently have it removed from the computer, plugged it into an external HD case and plugged into my laptop. I ran Norton Partition Magic and it's detecting the HD as unallocated space.

Is there a good program I can use to recover my lost partition table? Is it a lost cause? What the heck is going on?!

Please feel free to ask questions, and I will respond promptly. Thank you for reading.

Answer:DISK BOOT ERROR...hard drive shows as unallocated space?!

A BartPE disc or Windows UBCD should have a few data/partition recovery tools.

Get Data Back is a good one.

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Hi everyone. I'm on a Lenovo 3000 n100 laptop with Vista. Lately I began noticing that the free disk space on my hard drive was filling up, so I deleted most of my movies and games. Now explorer shows me that I have 46GB of space free within my 106GB hard drive, and that I've used 60GB.

However, I am quite positive that I have NOT used 60GB of disk space. Highlighting all of the files in my C drive and hitting "properties" shows that they take up 25GB. I downloaded a program called JDiskReport which shows my disk usage and, as I suspected, only about 30 gigs of disk space is reported in C.

Now, I've run chkdsk and done a system defrag. I've gone into the windows disk cleaner utility and deleted most of the temporary files, including the hibernation files. I cleared all but my most recent system restore point and I also checked my shadowcopy usage in the command line (it says shadowcopy is using only about 1 gig). I ran ccleaner and have done full scans with windows defender and AVG.

Anyway, I'm all out of ideas now and I want to reclaim my 30+ GB of hard drive space! . The 60GB I'm supposedly using was actually around 75GB before I went through all of the above steps, but it still tells me I'm using twice as much disk space as I actually am. I've uploaded a picture below. Any ideas would be greatly appreciated. Thanks!!


Answer:explorer shows the wrong amount of disk space on my hard drive

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I used windows 7 disk management tool to make a new partition.
It didn't work and I kept receiving an invalid parameters error.
I restarted my computer to find that my hard drive was partitioned.
I extended the drive back and rebooted.
Now in windows explorer I am at a loss of about 200 gb of space.
The space is apparently missing.
I will attach two pictures.
One of the Windows explorer and the other of a tool I used called partition wizard.

and here is partition wizard

Partition clearly shows that I have all the space I originally had, but windows explorer doesnt.
How can I fix this?
Thank you for everyone's time in advance.
All help and info will be greatly appreciated.

Answer:Missing Hard Drive Space After Using Windows 7 Disk Management Tool

Hello xlad mate have a look see in DISKPART at the drive there - take the SD out first to stop it being listed.

In PW right click on the C: and > Explore see what there is listed too.

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Hi All,Has anybody seen this problem at all, please?I'm using XP Home on a laptop with Drive Image 2002. I've partitioned its disk so I can save an image file to what is the D:drive.I also have a Maxtor One Touch external hard drive and would ideally like to save the image file to it as well as D: - extra security if you like. However, I can't save the image directly to the external drive as Drive Image won't me. I think it can't "see" the drive as it's USB connected.I also can copy the image file(s) from the D: partition to the Maxtor either.The error message says to contact Powerquest about this, but they've been swallowed by Symantec and I can't see any info about this on their site.Any ideas?Many thanksDumfy

Answer:Drive Image & External Hard Disk

Get Acronis True Image 8 Personal, that will. As I have done it with Free version of a Mag CD

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I would like to purchase some hardware to back up my PC and was wondering if it's best to go for an external DVD Drive or an external Hard Disk?

Answer:External DVD Drive or Hard Disk for Backup?

External hard drive every time - higher capacity - faster - more reliable.Other possibility - Internal hard drive in a removeable caddy (that's what I use) - same price, but faster transfers, especially on older systems without USB2.

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I have a Philips External Hard Disk Drive (SPD5420/SPD5430) that recently quit working. I had used it for the majority of the day then all of a sudden the little purple light turned off. I have plugged it into other drives and it still wont work. When plugged into my pc, it says "please insert disk into drive F." I've tried changing the path and that won't work either. Anyone know if i can possibly recover my files from this drive?
Thanks a bunch!

Answer:External Hard Disk Drive won't work

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I am running windows XP Home Edition Service Pack 2. I bought a Packard bell Plug & Play SATA hard disk drive, installed it and was using it to store music tracks and photos.
My daughter, needing an extra USB slot just pulled the wire out rather than going through the 'safely remove hardware' option :cry. When I reconnected the external drive, I can connect it on start up but when I try to access the drive (I) by clicking on the item I get the following message:

I:\ is not accessible. the file or directory is corrupted and unreadable

Is there any hope in recovering the 'lost' files? A freeware program would be nice as well!!
Many thanks in advance from my daughter who hopes this may reduce her grounding untill 2009, instead of 2019!


Answer:External Hard Disk Drive Corrupt!!

Go to My Computer right click on ''I'' drive/Properties/Tools then Check Now and tick off both boxes and pray

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I've got a WD My Book external drive which has been working fine for about a year, but now the drive does not appear in Windows Explorer.

Sometimes the drive letter will appear, but for no more than a few seconds. When it does appear you can browse the folders/files on the drive very briefly, but then Windows Explorer completely closes (which seems very weird as even if you unplug a drive that you are browsing I would expect WinExplorer to stay open and just flick back to the C drive or to Control Panel).

Also, when the drive is plugged in, you get the popup near the system tray saying "this is a USB 2.0 and would run faster if plugged into a USB 2.0 port...." but it is plugged into a USB 2.0 port.

- The power light on the front flashes at a constant speed, rather than the sporadic flashing you normally get when the drive is active.
- I'm running Windows XP
- I've tried plugging the drive into a different machine and same thing happens
- I've tried using a different USB cable to connect it.

Basically I'm pretty sure the data is still on the drive but I need a way of retrieving it. Can anyone help, please?

Answer:External hard disk drive keeps disappearing

had similar problem, USB connection on the drive is loose. I pried the metal connections gently back upwards and then it worked,

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i'm using windows xp home.

ihave a WD 1 terrabyte external usb hard drive.

i 'think' it needs checking.

i do the usual tools check now thingy and tick both boxes and agree to having it done on the next reboot.
i reboot and it does bot get checked.
is there a command to make it be checked then and there?
if so what do i type in the box?

windows calls it F:


Answer:Disk checking a big external USB hard drive

Look closely at all the utilities on the Western Digital website... They can be helpful in testing and diagnoses.

Is the WD 1 TB a Green, Blue, or Black... The Green is known as having reliability problems and the Blue is not far behind.

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Hi guys!! I have an external hard disk where I used to keep all my Important data for backup. A couple of times my PC restarted and now wen I plug the same drive again it does not show. It shows USB mass storage device icon in the taskbar but even wen I go to manage it says device not ready. Is it a prblm with my Hard disk or my PC? I tried opening the case of the HDD bt it ws all gud there!! And also wen I plug it in and Hold it in my hand I think the hard disk does not rotate as it shud. Plz help.

Answer:External USB hard disk drive not working!!

put the drive to your ear when you connect it/turn it on and post what you hear..

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I bought a new external hard disk box, and put my old hard disk in it. The old hard disk was formatted with a c: and d: drive, but my soft and windows only recognizes the c: drive, the other d: drive is ignored. Weird. Any suggestions?

Answer:External hard disk, only c: drive recognized

Even disk management ( if you're using XP ) doesn't "see" it?

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Running on vista
I'm having problems using my external hard drive. When powering up it comes up with two windows suggesting I should run scan disk on the drive. Both the windows pop up at the same time, one behind the other. Running scan disk from either of these options fails to work properly (them seem to interfer with each other)
When booting the PC with the external HD already turned on a going to it in My Com. and using the tools there it gets about 1/2 way through and seems to stall.
I can't seem to run a disk scan on start up for the external drive, only for the hard wired in drive.
Having the disk on in the back ground does seem to interfer with windows operation even without me activly accessing the disk.
I'd rather not scrap the disk as it has a lot of music on which i don't fancy losing. With a bit of mucking about I could pull these files off onto the C: drive, but the external drive seems to stall when doing this 9making the operation less than practical)
Any ideas?

If someone would walk me through running a disk checker upon start up that would be fantablous. I'm running vista upgraded from XP (does this make any difference?)

Answer:Check Disk on External Hard Drive

Sounds like your drive has a bad sector or two. Let scandisk run; when it stalls it means it is hitting a bad sector, so it will go a lot slower, but when it finally finishes the bad sectors will be marked on the disk eliminating the stalling problem. Once this is complete, copy all of the data off of the drive so that you have a backup in case the drive fails later on down the road. Sometimes the drive will continue to run without any further issues for a long time, but if it starts getting bad sectors soon after, then it's probably on its way out.

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I have a Seagate HDD of 500 GB. Recently it was on others pc and has got some viruses in it. I deleted some of them but its still in it, I'm also unable to open any folder. As I open a folder, it says "  Windows cannot find 'G:\.Trashes\b0d49151.pif' . Make sure you typed the name correctly, and then try again.  "I have Windows 8 64-bit OS. Can I get all my data back ?Please help.....Mod Edit: Moved to Virus, Trojan, Spyware, and Malware Removal Logs forum ~~ boopme

Answer:Virus in external hard disk drive

Hello and welcome to BleepingComputer! 
I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. 
As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. 
If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). 
Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.
Please generate other DDS logs (download it from here if you haven't already) and post them in your next reply along with other changes that may have occured since you last posted.
Thank you very much for your patience. 

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about an external hard disk drive. I don't know which ones are recommended. I have no specific requirements, but it has to have about 500gb - 750 gb of storage. I don't need to bring it everywhere. What brands are recommanded and which ones are NOT recommended? So it's important that it is reliable and won't easily break down. Also what other things should i consider, is there any software included that may be handy?

Answer:choosing an external hard disk drive

okeee. I had the same query, although I did not utilise Tech Guys, just my own gut feeling. I bought a unit from the local PC shop about 2 years ago.It is Packard Bell 150 gb.I would suggest just buy what takes your fancy.Since that time I have seen the prices drop to a reasonable level were I can now get 1 TB for £100, 500 gb for £50 750 gb £70 these are Freecom- LaCie-Buffalo-Seagate. These are available in the UK, the comapny Inuse has specials when these prices come down again.

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Hi, everyone. I am a new member in this forum. Hope that you can help me with my problem.My problem is with my external hard disk drive. Once I plug it into the USB port, I can't accces the content of the harddisk drive by double-clicking it on 'my computer'. Instead a window will pop up asking me to choose a program to view the contents ('open-with' menu). I can view the contents by right-clicking it and then select 'open'. I also noticed that on the right click menu, there is 'auto' and 'auto play' function. I have been using the external HDD for more than one year and this is the first problem that I encountered.I have tried formatting the hard disk and use it on other computer and laptop but the problem still persist. Please Help!

Answer:External Hard disk Drive problem

After you open the Hard drive From the auto play menu, can you access it as normal?After this you Still cannot find it in my computer?Ok , after you plug in the hard drive and the auto Run come up ignore it, or close it.Then open Control Panel, go to administrative Tools, open computer managementFind the Disk Manager on the list at the Left.There should now be a List of hard Drives , and CD-Rom's  on the RightFind your USB drive in the List, right click on it, and click Change Drive letter and paths.Then Give it a Drive Letter , and click should now be able to see it in my Computer

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I have a Metal Gear Box hard disk drive (about two years old) which I use with a Mac. I bumped it off the desk by accident and now when I attach it to the computer the external hard drive doesn't show up, the green light goes on but the hard drive doesn't appear on the screen. Help! What do I do?

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I just tried cleaning up my hard drive to conserve resources. I have a Seagate external drive to keep regular backups. Problem is that I've uninstalled several useless programs and emptied out most of the needless documents that wasted space. My HD is 111 GB. I've used almost 70 GB. Uninstalling programs didn't help much. Any suggestions?

Answer:External Hard Drive: Disk Cleanup

My suggestion would be to delete all your system restore points except the last one if you have regular backups on an external HDD.

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I upgrade my laptop hard drive to 1tb hitachi travelstar and restoring the image with macrium reflect went well and prompted to reboot. After rebooting, it showed the hp logo then a black screen with an underscore on the top left, no hard drive activity. Windows boot manager said "the boot selection failed because a required device is inaccessible: status "0xc000000f". I used the windows system repair cd and it said that it will repair the following: "windows boot manager". The following startup will be deleted "windows setup", path "system.sav\2ndCap\boot.wim", windows device: partition=cprimary) 447134 mb. Everything was okay after the repair, but after a long 5 hour night of updating programs, windows updates...etc, I looked in disk management and there is 465gb unallocated space at the end and 200mb free space in the beginning with the c: drive (main partition) after the 200mb space followed by the recovery partition. I can't extend the c: drive at all, it's greyed out. I don't know what to do now, please I don't know much about these things, so go easy, thanks! On top of that, when reinstalling the hard drive, one of the screws from the enclosure fell down the sink drain.

Answer:Upgraded laptop hard drive, disk management unallocated space problem

I assume you were upgrading your hard drive?
that can happen when the your image has less hard drive space than the current

if you cannot extend your partition, you can simply create new volume, or using a partition software to try to extend.

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hi all,

i would like to ask you a very basic question:

What is the difference between an external hard disk and an internal hard disk mounted on external enclosure?

Is using internal hard disk in external enclosure risky in terms of loosing the data?

Is using internal hard disk in external enclosure reliable to use?

kindly let me know as there is a vast difference in the price of these hard disks. The external hard disk is costing more and if i use internal hard disk in external enclosure price is very much reduced.

my only concern about using internal hard disk in external enclosure is the reliability.

thanks in advance,


Answer:External Hard Disk v/s Internal Hard Disk in External Enclosure

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I have a Samsung s2 1tb external hard drive.

Today when I hooked it up to my laptop it would not load. It will shows local F drive when it usually will say samsung Drive.

A pop up box will then appear stating "you need to format drive"

I know if I reformat it I will lose all my data which I will not do.

When I look in device manager it states that the external hard drive is installed.

I attempted to go through start menu and type cmd then F: and it states "The volume does not recognize this system file. Please make sure all required system drivers are loaded and the volume is not corrupted."


Answer:Samsung s2 external hard drive not loading showing local disk F drive

With the external drive connected, Go to Disk Management (Start > type: "computer" > click on Computer Management > click on Disk Management)

Determine which disk is the external drive.
If the external drive shows here as a healthy volume, Right click on the large box to the right of the "Disk 1" / "Disk 2" lable and choose: Change Drive Letter and Path.

If there is nothing but a grey box or "Unallocated Space" next to the disk number then Right click on the disk number (the box) and choose: Change Drive Letter and Path.

Change the drive letter to anything else > OK.

If you can't do any of the above post back. If you can post a screen shot of the Disk Management window that can help.
Do not initialize the disk or format it or you will lose your data.

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Relevance 84.05%

I upgrade my laptop hard drive to 1tb hitachi travelstar and restoring the image with macrium reflect went well and prompted to reboot. After rebooting, it showed the hp logo then a black screen with an underscore on the top left, no hard drive activity. Windows boot manager said "the boot selection failed because a required device is inaccessible: status "0xc000000f". I used the windows system repair cd and it said that it will repair the following: "windows boot manager". The following startup will be deleted "windows setup", path "system.sav\2ndCap\boot.wim", windows device: partition=cprimary) 447134 mb. Everything was okay after the repair, but after a long 5 hour night of updating programs, windows updates...etc, I looked in disk management and there is 465gb unallocated space at the end and 200mb free space in the beginning with the c: drive (main partition) after the 200mb space followed by the recovery partition. I can't extend the c: drive at all, it's greyed out. I don't know what to do now, please I don't know much about these things, so go easy, thanks! On top of that, when reinstalling the hard drive, one of the screws from the enclosure fell down the sink drain.

Answer:Upgraded laptop hard drive, disk management unallocated space order problem

Hi first can you confirm which operating system this is as you list xp and have posted a thread in win vista and 7,I think you might need to redo your install

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Okey Dokey so the computer is running a wee bit slow, and one of the things I have been meaning to do anyway was a defrag and run a program to clean up the darn thing.

I am seeking opinions on a good program that does just that, and also gains/creates the most space on the HD.

Any suggestions?

Thank you to all who help on these forums also.

Answer:OPINION: Best free (not trial) program for cleaning up hard drive/gaining disk space?

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yesterday when i plug my external hard drive, it was located in the local disk part and not in the removable devices. how can i change it back to removable?

Answer:External hard drive is shown as local disk

What type of Hard Drive is it? Make, and Model.

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I have a spare Seagate Barracuda 7200RPM 40GB HDD which I would like to use as portable backup storage has anyone tried or can advise on a reliable External Housing for this Drive

Answer:Case/caddy external for Hard Disk Drive

click here this might help

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I recently upgraded to Win 10 from Win 7.  After using the computer for a few weeks, it refused to boot to WIndows.  I was able to start it and scanned it and found disc errors and opted to revert to Win 7.  In the process, something got fouled and now the computer won't boot.  I've tried to back up the computer via the setup (F8), but that failed multiple times.  So, i removed the hard drive and got it to run/work in an external hard drive case.  I've scanned it multiple times and it appears to be OK.   Is there a way to create recovery disks from the hard drive now that it's out of the laptop?  In other words, is there a utility on the hard drive that allows me to create the one-time revocy DVD to reset it to factory specs? The computer is just out of warranty, so that's not an option. Thanks in advance,Tim

Answer:Recovery disk creation from external hard drive

Hi Tim, Unfortunately, the recovery media creator utility would need to run within the OS on the drive that contains the recovery partition. A couple of options you could consider are. 1.  Order a replacement set of Recovery Media from HP on the link below. 2. If you don't mind staying with Windows 10 and as long as the previous installation of Windows 10 had activated Ok after the upgrade from 7, you can just create installation media on another PC and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. Regards, DP-K

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I have a Simple Tech Pininfarina 320 GB external hard drive that is no longer recognized by two different PCs, even under disk management. When plugged into the USB, the PCs do try to install the driver, but fails. It is recognized under Devices and Printers as Unspecified and with the information Model-Simple Drive, Category - Unknown, and Status-Software is installing for this drive. The troubleshooter searches for a driver, but does not find one. Basically I get the information that "There is a problem wiht the driver for USB Mass Storage Device. Reinstalling the driver might fix this problem." But I cannot find a driver for this hard drive.

Can anyone steer me in the right direction?

Thanks in advance!

Answer:External hard drive not recognized in Disk Management

The system is telling you that there is a problem with a USB driver, check in the Device Manager for any yellow warnings. Under Universal Serial Bus Controllers you will see a driver for USB Mass Storage Devices, right click and uninstall it then reboot, Windows should reinstall it, or go to the motherboard's manufacturer's site and download and install the latest chipset drivers..

There are two other possibilities, the hard drive has failed or the circuitry in the enclosure has develpoed a fault.

Remove the hard drive from the enclosure and (if you have access to one) hook it up to the internal connections of a dektop PC. Or, purchase a USB Hard Drive Adapter (about ?10) from a computer store or eBay and then plug it into the USB connection on any computer and see if you can then access the drive.

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i bought a 250gb samsung external hard drive ,when i connected it to the usb port my computer could not detect it either in disk management and my computer ,so i decided to rebot the computer and go to the bios ,i could not also see it in the bios.funny enough my friends computer could easly be seen when connected both in the disk management and my computer

please help me .am currently running windows 7 build 7077

Answer:External hard drive not seen in disk management and computer

USB drives dont show in BIOS.

The USB adaptor may be USB 2 and your USB may be usb1 and as such is having trouble seeing the drive.

Or your USB sockets or drivers are faulty, try another USB device in them

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Windows 10 disk management shows external hard drive twice.
How to fix?

Answer:Disk Management shows external Hard Drive twice

Can we have some screenshot? Which version of Windows 10 are you using? ( To check, press Win+R and enter "winver")

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