Computer Support Forum

Acer Crystal Eye Webcam on Acer 6930g has stopped working

Question: Acer Crystal Eye Webcam on Acer 6930g has stopped working

Hi, I hope someone can help, the crystal eye webcam on my Acer 6930g has stopped working, I dont know what I have done, it was working fine. Now when I try to start it up a box appeers saying:

Acer crystal eye webcam.EXE - unable to locate component
Thisapplication has failed to start because Image.dll was not found. Re-installing the application may fix this problem.

I have tried re-installing application but still keeps coming up with same box.

This is a real pain as I am now unable to skype my son who lives with his mum. Please Help

More replies
Relevance 100%
Preferred Solution: Acer Crystal Eye Webcam on Acer 6930g has stopped working

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Relevance 87.29%

I have the Acer Aspire Notebook 5734Z-4725. I have had the black screen with the USB sound going off. I've been getting a pop up saying I can use a faster port but close it because I don't know about ports and don't want to screw up my computer and the pop up notice saying the camera is in use. I have deinstalled/reinstalled the driver. I have also done a system restore on the computer which set it back to factory settings that didn't work. As far as I can tell it is the same driver. Sometimes it seems to be working fine like the video will work but this is very rare and if I move my computer it puts my webcam back to a black screen. My webcam doesn't work with skype, ooVoo, msn, yahoo nothing.please help i'm so tired of it not working it has been like this over a month i have been on the internet for hours looking for a solution.

Answer:Acer Crystal Eye Crystal webcam isn't working

Do you have a recovery option to reinstall the driver. Note : This image is on a Sony Vaio laptop but more likely similar.Make sure you choose the similar feature if available and not use the restore to factory default as shown.

1 more replies
Relevance 83.52%

hello,
I have an Acer Aspire 4530 running on Windows Vista Home Basic 32.Its built in webcam was all running fine when only yesterday it stop.Sometimes it says camera not found,or all white or all black.I tried updating the drivers and the application at acer support but still it didnt solve the probelm.I mostly using it on yahoo messenger version 10.
I hope somebody can give me advice or help me fix it.Help would be greatly appreciated.

deaddrop
 

More replies
Relevance 83.52%

hi...im running a windows vista home basic 32 on my acer aspire 4530. It has a built in webcam.All was fine when it just stop working.I usually use it on yahoo messenger.Device manager says its working properly.the drivers are updated.
But when i open acer crystal eye webcam, its says camera not found. when i use it on yahoo messenger,all i see i dark black screen.I hope someone can help me fix my webcam.Any help would be greatly appreciated.

deaddrop

Answer:acer crystal eye webcam stop working

Could you please Uninstall the Driver for the Webcam and then Restart your Computer

See the Attachment for more Details,
Josh

18 more replies
Relevance 81.78%

Hi everyone I'm at my wits end! I cannot get my webcam to work. I have tried numerous options posted in different forums and on websites but nothing seems to work. Even when I went to the Acer update driver search site. When I added my model number I got about a dozen driver options but as soon as I put in my OS Windows 7 (64 Bit) it came back with no drivers. I've noticed in a number of forums that peoples webcams where working fine in Windows XP but when they updated to Windows 7 they lose the ability for their computers to find their webcams. Is this an inherent problem with Windows 7 and is there anyway to fix it short of buying an external webcam. Surly there must be a way to get it to work !!!
Regards Brett.

Answer:Acer Crystal Eye Webcam will not work on Acer Aspire 5560

Hi Brett ... Welcome to Seven Forums ... Does the Webcam show in the Device Manager ? ...

Do you have any errors in the Device Manager ...?
Have you tried the Cyberlink WebCam Application 1.0.1523 23.6 MB ? ....

4 more replies
Relevance 104.14%

I have reloaded a dozen times and no matter what I do the app eventually crashes. I have seen it discussed on other forums and nobody seems to have a grasp on this one. I am running Vista Home Pro on an
Acer extensa 4420 w/dual athlon 1.9 processors, 2 gigs of ram and an
ati graphics/chipset. The "EYE" runs on an enhanced pci to usb port, it depends on ffdshow to work as well, but I have not been able to find which ffdshow specs are correct for the camera.

So far,
wrong ffdshow codec, no "EYE"
too many USB connections, no "eye" (keyboard, mouse, and external HD)
Acer's original install driver and app "no eye"
Acer's updated driver and app "no Eye"

Does anybody have a clue about this?

Please help.....frustration level is high. Everything else works well and this laptop is quite fast...too bad that Acer doesn't seem to care. I sure won't buy another ACER product.
 

Answer:Acer Crystal Eye Webcam

try going in to device manager and uninstalling its driver and then install the latest one http://download.cnet.com/Acer-Crystal-Eye-webcam/3000-2110_4-188685.html
 

2 more replies
Relevance 104.14%

Aspire E14 (E5-473G-32HE) did not come with Acer Crystal. It only have a webcam that can not be turned-on. I checked driver and it shows only HD Webcam Installed correctly. Yet can not be turned on and the turned on settings can not still turn on the camera. LINE and Skype says "camera canot turn-on". The ridiculus part is, acer driver support does not even support the camera hardware. I cant find a webcam in their driver list downloads.

Answer:Re: Using Acer Crystal Eye Webcam

zeexui,
 
There should be a driver listed under the imaging devices section of the Device Manager. Try removing the driver and restarting to let the operating system reload it.

3 more replies
Relevance 104.14%

I can't find the driver for my model Acer. My laptop is the Aspire M5-583P, but when I check the list of available driver downloads, I don't see any for the Crystal Eye.

Answer:Re: Using Acer Crystal Eye Webcam

In this case, check if your Windows Update is set to automatic downloading and installing updates. If it is not set already, it is recommended to allow Windows to automatically download and install updates. Keeping Windows up-to-date can resolve most of the errors you may face with device drivers and other areas. To know more about this, the following link can be helpful:http://windows.microsoft.com/en-us/windows-8/windows-update-faq You can also try the following steps if the above option does not work:1. Right-click 'Start' and go to 'Device Manager'.2. Check if your webcam is listed under the list of devices.3. If yes, then click on it and go to 'Drivers' tab.4. Check if you are able to update the drivers from here.5. If the drivers are not able to update from here too, you can consider using the option of 'Roll Back Driver'.If the issue still persists, you are advised to contact Acer through the following link for further assistance:http://us.acer.com/ac/en/US/content/contacts Hope this will help you.

1 more replies
Relevance 104.14%

I'm having trouble with my crystal eye webcam on my acer/aspire 5250-0810 it wont work.

Answer:acer crystal eye webcam

  
Quote: Originally Posted by man2


i'm having trouble with my crystal eye webcam on my acer/aspire 5250-0810 it wont work.


you install its driver?

1 more replies
Relevance 102.91%

My Acer 5738-6969 laptops web camera stopped working all of a sudden. I tried reinstalling the drivers but it is not helping whenever I am clicking the webcamera nothing happens. Please suggest. I am in a mess. Need help from anyone urgently

Answer:Acer laptop built-in webcam stopped working

Remove your web camera in Device Manager and restart your laptop. Then re-install software. To do this, you must have admin privileges.CoolGuy

3 more replies
Relevance 102.91%

hellowebcam of my laptop has stopped working and also when i search for it in the device manager i find nothing like imaging driver and webcam in the device manager. i am worried about it to be solved. i hope your instant reply with would probably resolve the issue i am facing. i am hereby attaching a screenshot of what it writes upon the screen when i open camenra. thanking yo

Answer:acer aspire E71-571 series webcam stopped working

You must disable "Change TPM (TCM) State" in BIOS. (BIOS -> Security tab)First, add a supervisor password, so that function will be available.Save BIOS settings and restart the computer.That's how I managed to fix it.

1 more replies
Relevance 102.91%

I'm having problems with my Acer webcam and dont know how to fix it. I've tried installing the cam driver from this site and it still doesn't work. What am i doing wrong?

http://www.acerpanam.com/synapse/fo....com&siteid=7117&areaid=2&formid=3394#results
 

More replies
Relevance 102.91%

I am getting a security warning that this software update is blocked: ACER.1.5.3501.22428_AVC121031-01. Shall I proceed or heed the warning and not update?

Answer:Update to Acer Crystal Eye Webcam

Same problem here

1 more replies
Relevance 102.91%

I have just bought an acer aspire 8920 with a built in crystal eye web cam. It originally had vista premium on it but as it was bought in Spain it was in spanish so I upgraded to vista ultimate to get it into english. Everything is working fine except my webcam.

I used to be able to use the īcamera controlsīin the control panel of the webcam but now these controls are all greyed out and the picture is very grainy.

I have re-intalled all the lastest drivers and software I can find and still nothing works. I have restored all the system using the eRecovery system and checked it whilst it was still in the spanish vista premium state and still it didnīt work properly.
Can anyone help in restoring this back to its original condition.
 

More replies
Relevance 102.91%

Hey

My webcam was working strange so i uninstalled it and was hoping to find it to redownload on acers homepage or somewhere else but i only find the drivers and not the file so i am very desperate to get it back. Any ideas where i could download "Acer Crystal Eye Webcam" again?? i need it . Please help me

Webcam - Version 1:5:2008:00
Product - Acer ASPIRE 5745
SNID - 02401012725


I need it back.Please Help me!!!

Answer:How do i get my acer crystal eye webcam back???

Nidhi I don't know if this will help it is the only link I can find for the application itself the driver is no problem
Acer Crystal Eye Webcam - Free download and software reviews - CNET Download.com

4 more replies
Relevance 102.91%

Hi all,

I've only just got my new laptop and I thought i'd test out the webcam on it.

It has a Crystal Eye made guy Acer built in but I've come across an issue.

It seem that when i record a video the sound isn't sync'd up and it also seems he video is playing faster then it should be.

I've tested it a few times and noticed that the sound wouldn't start at the same time as the video playback but then the motion in the video was actually faster then it should be.

Anyone got any ideas?

Thanks
 

More replies
Relevance 102.91%

I have an Acer Aspire 7551G-7606 and recently had to replace my HDD and used one from my old HP laptop (it had the same version of Windows 7 Home 64x and I registered it with the Acer's serial). When I went to Acer's site to download the drivers I needed, the webcam software that originally came with the computer gave me an error upon the install setup saying that it couldn't recognize/find the webcam and asked me to plug it in. It's kind of perplexing since the webcam is physically built into the laptop. Is there some reason why replacing the harddrive would make the software unable to find the webcam and is there a way to fix it so I can actually reinstall it? Thanks.

Edit: The webcam does show up in the DM as "1.3mp HD Webcam" and it says that the driver is up to date and that it's functioning properly.
 

More replies
Relevance 102.91%

Need image.dll for Acer crystal eye webcam

Answer:Need image.dll for Acer crystal eye webcam

Did you visit Acer support site for the download of the camera software ?Pls see this. Pls click on Notebook, then on Aspire, then on Aspire 7736z. There you are.CoolGuy

2 more replies
Relevance 102.91%

I have a computer with a built in crystal eye web cam from acer. It recently stopped working, so I downloaded the driver online, but the web cam still won't work. When I click on the shortcut, the window pops up, but no picture, and the green light that should turn on beside the cam doesn't turn on. Thanks
 

More replies
Relevance 102.09%

My acer aspire5742 crystal eye webcam quit.How do I fix it?

Answer:My acer aspire5742 crystal eye webcam quit.How do ...

Hi,Go to Device manager, expand Imaging Devices, right click webcam and check whether the driver is the latest.Threre's a solution here:http://community.acer.com/t5/Legacy-Laptops-and-Netbooks/Crystal-Eye-Webcam-not-working/td-p/93589

1 more replies
Relevance 102.09%

so i have a acer aspire 6920g and i just reformated and reinstalled all the drivers but the program that acer has for the webcam doesnt detect the webcam i have reinstalled and uninstalled vista does detect the driver for the webcam and has no problem installing the driver any suggestions?
 

Answer:Acer crystal eye webcam program problems

Hi, make sure you have installed the Chipset driver and rebooted then try this camera driver. These are direct links from the Acer site.
 

13 more replies
Relevance 102.09%

I have Aspire 5750 Laptop. Its running fine on windows 8.1 but there is some issue with Webcam ..The web cam runs but all the settings are disabled so the images are not clear. I am sure it is due to incorrect drivers. It shows 1.3 HD webcam in the device manager and drivers are provided by Microsoft Year 2006. I have googled to find the right driver for the webcam but none worked. I thought giving it a try to install win 7 drivers but I couldnt find the drivers for win 7 x64 even on acer's site. Please provide webcam drivers for Chicony Acer Crystal eye webcam for win7 x64 .

Answer:Chicony Acer Crystal Eye Webcam Drivers for Win 7 ...

CameraAcerWebCam Application1.0.121623.3 MB2011/01/12Download

1 more replies
Relevance 102.09%

I had problem after update webcam firmware from Chicony CNF6041 to CKF7010 20090908 FW6322 v3.0.2.2-C. Now my webcam isn't working anymore only saw black screen. Is any1 here know how to restore back firmware to cnf6041 vid_04f2&pid_b026? ty b4

Answer:Acer Aspire 4315 Crystal Eye Webcam

Have you tried acer Recovery Mgt back to factory specs? Jack E/NJ

1 more replies
Relevance 102.09%

Hi,

I bought an Acer Aspire 5536 laptop just under a year ago, ive only just wanted to use webcam and noticed that it continuously freezes.
The problem isnt just on msn, but when i open up Crystal Eye Webcam from the Start button, it doesnt work in there either. Taking a picture is fine, but as soon as i start the video it freezes after a couple of seconds.

ive tried to update the driver, but it says that i have the best driver.
I'd really appreciate if you can help..

Thanks
 

Answer:Built in Acer crystal eye webcam freezes

6 more replies
Relevance 102.09%

Ok, so I upgraded my OS with a student discount from Windows 7 starter to Windows 7 Pro. I have an Acer Aspire One A0532h netbook I bought right around a month ago and upgraded about two weeks ago. Before the upgrade, my webcam worked just fine. Now I am unable to even locate the files for the webcam anywhere! Even when I do a search on the whole computer, nothing comes up. It is an integrated webcam. I tried going to the acer support website where I specified my exact computer, model, and such and downloaded all three setups for the webcam but they all had the same error; something along the lines of "no camera detected" or "no camera is plugged in". I dont understand. If anyone could help me, it would greatly be appreciated. Thanks.

Answer:Acer Aspire Crystal Eye Webcam Driver

Just proceed to the Acer website to download the app
Link provided


Service & Support

9 more replies
Relevance 102.09%

Dear Acer community, I recently baught an Acer Aspire Timeline U (Aspire M5-481TG) and upgraded it from Windows 7 to Windows 8 using the Acer Upgrade Assistant Tool. Now, my laptop does not recognize my webcam anymore. Neither the Acer Crystal Eye program (which I have also updated), nor Skype nor the Windows 8-default "Camera" will show me a picture. I have a device called "SPCA2082 PC Camera" listed in the device manager, which it claims should work. Thanks in advance for any help

Answer:Acer Crystal Eye Webcam does not work after upgrad...

I have also checked the Acer Website for drivers: http://www.acer.de/ac/de/DE/content/driversNon are available for the webcam.thedonpoe wrote:Dear Acer community, I recently baught an Acer Aspire Timeline U (Aspire M5-481TG) and upgraded it from Windows 7 to Windows 8 using the Acer Upgrade Assistant Tool. Now, my laptop does not recognize my webcam anymore. Neither the Acer Crystal Eye program (which I have also updated), nor Skype nor the Windows 8-default "Camera" will show me a picture. I have a device called "SPCA2082 PC Camera" listed in the device manager, which it claims should work. Thanks in advance for any help  

9 more replies
Relevance 100.86%

I recently purchased an Acer Aspire 150-1570, and have been very happy with it ...until today.

The PC comes with a built-in webcam, Acer's "Crystal Webcam". Haven't had any problems with it.

I'm running Windows XP Home and recently did a windows update.

Today, however, when I went to use it, I immediately got a "Blue Screen of Death" from Windows, with the following Stop error:

0x0000007E
0xC0000005
0xEC171B86
OxEBFCF9FC
0xEBFCF6F8

snp2uvc.sys - Address: EC11A90B base at EC111000 Datestamp 47009ae

This is one of the driver files for the crystal webcam
dated 5/16/08 v5.8.33.1

Thinking that this was a driver problem, I uninstalled the device and reinstalled the latest version of the driver which I downloaded from the ACER website. That didn't cure the problem. I then tried to restore the driver back to the original driver version that came with the PC when I bought it - same result. So, now I'm kind of stumped.

Any suggestions would be appreciated.

RadioActive1

"No birds or animals were harmed by this post, however, a number of electrons where severely inconvienced!"

Answer:Acer Crystal WebCam causing Blue Screen

you most likely downloaded the wrong driver, and yes that would make you get a bsod, to be absolutely certain ask costumer support which drive is for that exact webcam

http://www.techspot.com/vb/all/windo...R-FAILURE.html

4 more replies
Relevance 100.86%

Whenever I try to connect webcame, a mesage is shown, "can not access the webcam. plz plug in your webcam and try."Plz I need your help badly! 

More replies
Relevance 100.86%

Hi
I can open the webcam, take pictures and also start to record a video, but when I stop the video it says its not responding, so I have to close it with task manager. After when I reopen it the video is there, but every time I try to video it does the same. The sound is there but distorted?

I ran a compatibility test and the result is 'Incompatible Application' ???
I tried to update the drivers and it said it was up to date.

Any help with this?

Thanks.
Neil

Answer:Acer Aspire 5738z crystal eye webcam not responding

  
Quote: Originally Posted by jonesnewton


Hi
I can open the webcam, take pictures and also start to record a video, but when I stop the video it says its not responding, so I have to close it with task manager. After when I reopen it the video is there, but every time I try to video it does the same. The sound is there but distorted?

I ran a compatibility test and the result is 'Incompatible Application' ???
I tried to update the drivers and it said it was up to date.

Any help with this?

Thanks.
Neil


Hi

Follow the links on the screen.

3 more replies
Relevance 99.63%

Hello!
I bought a secondhand Acer Aspire 5310 and I reinstalled all the drivers except the driver of the webcam, I found three drivers of the webcam in Acer website I installed them all, but the webcam doesn't work. there's also an unknown device that I don't know what it it.
I'm running Windows 7 professional 32 bits

Answer:Can't find the Crystal Eye Webcam driver for Acer Aspire 5310

Hi ... Have checked the Acer Website there are only Vista Drivers available for your Model ...

Select the unknown Device right click select Property's ...
Post any Information you see under the Details Tab please ...

9 more replies
Relevance 94.3%

I have an Acer Aspire S3 with Windows 7.

My Crystal Eye web cam's image has horrible horizontal lines running through it and crashes if the resolution is not set at 1280x720. I cannot adjust it higher or lower without it crashing.

When I try to use the web cam with Skype I get up to 1 minute of talk time before it crashes on me. When I use it on Google Hangout I get about 3 minutes before it crashes.

It is under warranty and I have tried contacting Acer's tech support. They assisted me with uninstalling and re-installing the drivers as well as doing a factory reset, none of which had any effect. I sent it in to them, according to the report sent back, they re-installed the drivers again and sent it back saying it was fixed.. but the problem was still there. I sent it to them a second time, they did nothing and reported that the web cam functioned fine, although it is still clearly having issues. I am going to contact them again, but I was hoping someone else might be able to help since their tech support has proven to be incompetent.

I am at my wits end. Any help/suggestions you could give me would be greatly appreciated.
 

More replies
Relevance 91.43%

I had to have a recovery of my hybrid because of viruses and although most of my files and apps were there afterwards, Acer Crystal Eye wasn't, although it was originally on the hybrid. How do I get it back please as it's very good definition, much better than the camera on Windows 8.

Answer:Acer crystal eye lost on Acer W510

download from here

6 more replies
Relevance 91.43%

Hello,

I have an Acer Extensa 5420 computer and the operating system installed is Vista.

I'm having trouble with the Crystal Eye's picture-taking. I turn it on (works just fine) but when I click the "take picture" button, it briefly shows up in the gallery bar underneath and disappears. I can't for the life of me figure out where it is sending them or why they are not staying in the gallery below the pictures like they used to. I can't find any way to adjust or figure out where they are being sent to.

Thanks for any help ,
Sasha
 

Answer:Acer Crystal Eye Web Cam for a Acer Extensa 5420

On my Acer, the webcam pics are saved to the Pictures folder in my user account folder.

If they aren't there, I suggest you try re-installing the webcam driver. You can download it from Acer's website. Select the appropriate website for your country here: http://www.acer.com/worldwide/support/
 

2 more replies
Relevance 89.38%

I tried updating driver error: The Acer Crystal Eye Webcam has not found? Please plug in the Acer Crystal Eye Webcam and then run installation again. How on earth do I do that?
 

More replies
Relevance 89.38%

well, what cou can it take to upgrade, cos different sites talk different things, on official site it say, the dafault t5800 cpu has ppga 478 socket. But there is also pga socket, and many people on youtube have cpu upgrades for pga socket. Probably, there are different variantions of 6930g model?













Solved!

Go to Solution.

Answer:acer 6930g cpu upgrade?

The Core 2 Duo T5800 is a Socket P microprocessor, which has 478-pins.http://www.cpu-upgrade.com/CPUs/Intel/Core_2_Duo_Mobile/T5800.htmlhttps://en.wikipedia.org/wiki/Socket_478

7 more replies
Relevance 89.38%

Hard drive died. Installed new drive and formatted to ntsc. Trying to install Windows and then hangs after a couple of minutes displaying blue screen saying the hard drive might have a virus. Checked memory sticks and all fine. Help!!

Answer:Acer 6930g-583G25Bn

Do you have any other HD's connected?Put the EXACT error message into Google.

2 more replies
Relevance 88.56%

Hey there. My acer aspire 6930g wont boot up. I think the problem is in the HD.
When i open the laptop there are some sounds come from the HDD and it stucks after the acer logo.It was working nice till now but suddenly the HDD showed this problem. :confused

Any help is appreciated
 

Answer:Acer 6930g boot up problem

Hi my friend , welcome to MG's :major

You can press F2 , esc , del or something else F key to enter the bios inspecting if your hdd is recognized or not , even at the bottom of the laptop there is a sticker with model number , you can inform us about it :wave
 

14 more replies
Relevance 88.56%

Hi
Sometimes when i "wake" my computer from hibernation(I think thats what it is called in english) I get a bluescreen saying Driver_power_state_failure and I have to restart my computer. Is there a way to solve this?
I?m attaching the TSF_Vista_Support zip file which I have generated. It?s in Swedish but I hope you will understand.

//Duzii

Answer:Driver_Power_state_failure Acer Aspire 6930g

Your Xtreme N Gigabit Router doesn't have drivers installed (?I didn't even think that they needed drivers - and don't have one on mine?) Are you having any troubles with yours?

The BSOD's point to NETw5s32.sys - a component of your Intel(R) WiFi Link 5100 AGN adaptor. Please do the following:
- download the latest Win7 driver for your Intel wireless device from http://downloadcenter.intel.com/Default.aspx
- uninstall the current wireless drivers from your system using Control Panel...Programs...Uninstall a program
- install the freshly downloaded drivers
- wait for another BSOD

Also, Please update or remove these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager. Please use the following instructions to locate the most current drivers:

Quote:




How To Find Updated Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.




- some driver links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers:

Code: ... Read more

5 more replies
Relevance 88.56%

Hello,

I have changed my graphic card from ATI HD4650 DDR2 to NVIDIA FX 770M DDR3. The OS started to give video_tdr_failure so I decided to do a fresh install. Eve after fresh install i still get the error randomly, may it be when I start firefox, or close mediaplay classic etc. I run benchmark tests ,memory test but I could not find anything. My temps are good, when I game it is around 80C-degree. The thing is the driver I install is from laptopvideo2go with modified inf since the original drivers from nvidia can not detect the card. Used latest driver version. Changed the firmware of the to latest one which was no help at all for this case. Any help would be appriciated, I may return the card if it is not driver related and the card is actually at the end of its life.

My system is:
CPU: X9100 C0 Stepping @ 3.06GHz 1.125V
VGA: NVidia FX 770M 512MB DDR3
RAM: 2x2 DDR2 800MHz 5-5-5

Answer:Acer 6930G with FX770M video_tdr_failure

Please return the card. Having to use specially modded drivers to detect the card isn't a good solution.

4 more replies
Relevance 88.56%

Hi !
Problems with bsod in the last 2-3 days.
Anyone can help?thank you

Answer:bsod acer aspire 6930g

Looks pretty straightforward: your network adapter. I suggest removing the drivers in Device Manager, and installing a fresh copy.

If you can find an updated version on the computer manufacturer's site, use it.


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Jonathan\Desktop\050210-23228-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c57000 PsLoadedModuleList = 0xfffff800`02e94e50
Debug session time: Sun May 2 06:52:57.381 2010 (GMT-4)
System Uptime: 0 days 0:07:52.488
Loading Kernel Symbols
...............................................................
................................................................
.......................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
****************************... Read more

3 more replies
Relevance 88.56%

Hello,

I have got rid of vista and reinstalled xp, all is good except the sound card has no drivers

I need realtek hd audio drivers for an acer 6930 gemstone edition(6930G)

they have to be XP and here is the driver number?

V6.0.1.5704

More replies
Relevance 88.56%

Hi guys! My 6930g wont boot, its giving me a black screen saying

For Atheros AR8121/AR8113/AR8114 PCIE Ethernet Controller v1.0.0.12(2008/07/26)

check cable connection!
PXE-M0F: Exiting Intel PXE ROM.

And sometimes "operating system not found" come's up under it.

I've pulled out the HD and put it back in and still the same. I've tried running the recovery disk I made but it doesn't tell me it's just going to restore the C: drive (it's just blank) and I don't want to lose the data on my other partition. I run system restore through F11 and it booted once but now wont let me run it again. I have done a search on here and can't find anything.

I'm running Vista.

Any help please??

Cheers guys!!!
 

Answer:acer 6930g wont boot

The PXE message just means that it does not see a cd in the tray and does not see an operating system on the HD so it is trying to boot from the last option a network (which you are not on).

You are able to boot to CD so the problem is with the HD.

Try rebooting and hitting F12 during the acer logo screen--do you get a boot Order Menu? If so see if the HD is listed and choose its number to try to boot. Do you get the no OS error?
 

9 more replies
Relevance 88.56%

Hi all members . . .
My problem is as follows:
I have a laptop Acer Aspire 6930G; since 1 week later, the computer does problem as a picture:
When the computer run with battery, we dont have any problem, but when he was without battrie, we dont opening over 45?.
view pictures:
pc without battry:
when we opened with 90?; he does not work...
plz if had someone solved me, or someone has a same problem.
thx

More replies
Relevance 87.74%

Hi guys

I have a new copy of windows 7 64 can I install it on this laptop it has windows vista 32 by default.It came with a windows 7 32 home premium upgrade cd.

Answer:Windows 7 64 ultimate on Acer aspire 6930g

I recommend downloading and running the upgrade advisor tool:
Download details: Windows 7 Upgrade Advisor

1 more replies
Relevance 87.74%

Hi
My son has an Acer Aspire 6930g running on xp.
Upto a couple of weeks ago he was happily running his blu rays using cyberlink 10 powerdvd when he announce that they no longer played. No disc found. Normal Dvds continue to run ok.
I have tried uninstalling the programme and reinstalling but that didnt seem to work.
Before i conclude that maybe the blu ray sensor has gone is there anything else i could try (- yes i have also tried cleaning the sensor and blowing away any possible dust) Do get suspicious that it all happens as the promotions for powerdvd13 flood in each time we open powerdvd lol.
Any suggestions welcome    ty for your time
 

Answer:a Acer aspire 6930g and was running on windows xp

I would presume that if it work before and all the disc are still scratch free, then the read layer function of the drive is not working anymore.

2 more replies
Relevance 87.74%

i have an acer aspire 6930g with win7 ultimate 64bit and i have all the sound drivers installed but when i am playing a game specified Command & Conquer Zero hour the sound is very bad ... i have sound bad is in low quality...can you help me what is the problem the game my pc the drivers ...because when i am getting out of the full screen and opens the WMplayer it plays good...thanks you very much

Answer:Acer aspire 6930G sound prob

Since this apparently (from your post) is a game related issue and everything else is OK, repost this on the gaming section.

6 more replies
Relevance 86.51%

Hi, (first post in any forum so far)

I got this notebook (Acer Aspire 6930G - the version with the dvd-drive) for around 7 years now and I am happy that I chose to buy it.
For about a year ago it started shutting down, when putting it under some workingload (games). I found out pretty quickly that the reason was due to heat. So I simply opened it (since the warranty already expired) and cleaned it up and the problem was solved.
A few weeks later however the problem started again. To my surprise however it seemed to shut down without any reason. The only connection I was able to detect was the fact that it only happens while playing games.
But I did not care about my laptop anymore, because I saved up enouth money to build myself a desktop.
Long story short. I need it again to play some games
The Laptops hardware is pretty much the same. I only added a SSD in the second HDD-slot and installed Windows 10 on it.
Now what I actually want to ask:
I am pretty sure, that this problem is caused by my nVidia Geforce 9600m GT.
These are the points that make me think of this:
- the PC does not really "shut down" more like freeze with a blackscreen on (and the only way to exit that state is to hold down the power-button :x)
- while doing so the sound (ingame music etc.) does not stop
- also all LED still work
- ONCE it was not just black but was showing a pretty glichty screen (a lot of red/green pixels with the frame it showed before still seeable)
- also before this "s... Read more

More replies
Relevance 86.51%

Hi, (first post in any forum so far)

I got this notebook (Acer Aspire 6930G - the version with the dvd-drive) for around 7 years now and I am happy that I chose to buy it.
For about a year ago it started shutting down, when putting it under some workingload (games). I found out pretty quickly that the reason was due to heat. So I simply opened it (since the warranty already expired) and cleaned it up and the problem was solved.
A few weeks later however the problem started again. To my surprise however it seemed to shut down without any reason. The only connection I was able to detect was the fact that it only happens while playing games.
But I did not care about my laptop anymore, because I saved up enouth money to build myself a desktop.
Long story short. I need it again to play some games
The Laptops hardware is pretty much the same. I only added a SSD in the second HDD-slot and installed Windows 10 on it.
Now what I actually want to ask:
I am pretty sure, that this problem is caused by my nVidia Geforce 9600m GT.
These are the points that make me think of this:
- the PC does not really "shut down" more like freeze with a blackscreen on (and the only way to exit that state is to hold down the power-button :x)
- while doing so the sound (ingame music etc.) does not stop
- also all LED still work
- ONCE it was not just black but was showing a pretty glichty screen (a lot of red/green pixels with the frame it showed before still seeable)
- also before this "s... Read more

More replies
Relevance 86.51%

(sorry for the really long post but its kinda complicated)Okay to start with I bought the acer almost a year ago. Its still under guarantee but I would rather not have to take it in. So on friday I came home from School turned my Acer on (it was working perfectly the night before) and I got the blue screen of death. I tried everything, safe mode etc etc. I loaded up my windows 7 home premium CD and selected repair. It worked for perhaps a hour before telling me it failed to repair it. Next I decided to try and reinstall windows. i to the point where it asked for the Cd key. I typed it in just to be told it was invalid. Once I had done all that it no longer does the blue screen of death but it boots up the laptop you see the windows 7 logo then the screen went black and nothing could be seen APART from the cursor. This morning when I tried again now I just get a black screen then it restarts again.What is wrong? I can't figure it out at all!!!

Answer:Acer Aspire 6930G - Windows boot problem?

is your win 7 cd upgrade or full version if upgrade i believe you will need the key for the quallifying o/s Win 2k Xp or vista

1 more replies
Relevance 86.51%

I just bought my Acer a couple of weeks ago and I have a question. Because I bought it after July I will receive a free copy of windows 7 when it releases. My question is, I want to do a clean install on windows 7 64 bit home premium. I have never loaded a new operating system before (I have only used the recovery disks) so I have a couple questions. My first question is when I install the clean install do I have to download and install the current drivers I am using on my computer? Video card, sound card, ect, or will windows automatically recognize my current hardware? If I do have to find them myself where can I find them? Will they be on the recovery disk Acer gave me? If that?s the case how can I only load the drivers and not windows vista? I am sure I can get them from Acers website but I am looking for the easiest way. Would ?windows update? find them for me?

Also my last question is there are a couple of applications that were previously loaded on the computer when I first started it up. The 2 main ones are Microsoft student office 2007 and Acers ?empower? program (Erecovery, Eaudio, ect.) I use both of these programs and I don?t want to lose them. Also because office came preinstalled I don?t have a physical disk. Any help would be appreated. Thank you for your time

Answer:Clean Install Of Windows 7 on Acer 6930G Questions

You can get all of the newest drivers from Acer's website. Acer Service & Support

It appears that the have the empower program available there as well. If you purchases MS Office Student they should have given you a disk or at least a product code for it. You should be able to contact Acer and get a physical copy if you cannot find it on their website.

1 more replies
Relevance 84.05%

Hi folks!

I had an error reading "Notification tool for Realtek Audio Chip has stopped working". I looked on Google for this error and Yahoo Answers came up with this: Acer. Notification tool for RealTek audio chip has stopped working. After nvidia driver update help? - Yahoo! UK & Ireland Answers

Jeezers replies with "device manager > sound video,game controller > uninstall realtek > restart your comp and let windows reload the drivers"

I followed these instructions, but it appears to have killed my stereo mix function. Does anyone know how I could get it back please? I have hunted for it all through my system but just can't find it anymore! I also have all devices shown, hidden and unused ones alike.

Many thanks!

Answer:Acer Aspire 6930G Stereo Mix Disappeared After Realtek Audio Chip Error

I've been a noob... Checked out this thread:RealTek Audio Chip and downloaded it again. It still comes up with the above error, but at least I have the stereo mix back! Thankyou for reading!!

1 more replies
Relevance 82.41%

 My webcam isn?t working. I have installed the Crystal Eye software and am told no webcam device is installed. I get the same message in Skype.I have been in device manager and do not see a webcam there either. There is no unknown device that could be the webcam either.I checked the BIOS and there is no way to disable or enable the webcam there. There is no FN button that seems to disable or enable the webcam.

Answer:Acer V 15 Nitro VN7 Webcam not Working

As the webcam is not displayed in the Device Manager as well, it seems that this is a hardware issue. To check this further, you are advised to contact your nearest Acer service center through the following link:http://us.acer.com/ac/en/US/content/service Hope this will help you.

4 more replies
Relevance 82.41%

The webcam on my Acer Aspire SW5-011 stopped working suddenly. I've checked for updates in Windows 10 and everyting is up to date. There are no conflicts or issues in Device Manager. I am running Windows 10 Home version 1511 (which I believe is the latest version). I've tried using the webcam with a couple of different apps and it's not working. For instance, when I try using Skype, I get a notificationn that it couldn't find a webcam and that I should install one. Any ideas? Thanks!

Answer:Webcam not working on Acer Aspire SW5-011

After installing windows update from the windows 10 Operating System, you are still facing issue with webcam to be working. To help you further, it is advised to uninstall the previous webcam drivers from the laptop and then let the windows 10 automatically reinstall it by its own. To uninstall webcam drivers, please follow the steps given below:- Press ?Windows? key + ?R? key on the keyboard.- Type in ?devmgmt.msc? in the run box and hit Enter.- Now device manager will open up, search for ?Imaging devices? from the list.- Right click on ?Imaging devices? and click on ?Properties?.- Now click on ?Driver? tab and then click on ?Uninstall? button to uninstall the webcam drivers.- Restart the system once the drivers are uninstalled and then wait for a while to windows automatically install the drivers.If issue persists, it is recommended to contact Acer Support Center for further assistance from the link given below:http://www.acer.com/worldwide/support/ Hope this will help you.

6 more replies
Relevance 82.41%

The webcam on my Acer Aspire SW5-011 stopped working suddenly. I've checked for updates in Windows 10 and everyting is up to date. There are no conflicts or issues in Device Manager. I am running Windows 10 Home version 1511 (which I believe is the latest version). I've tried using the webcam with a couple of different apps and it's not working. For instance, when I try using Skype, I get a notificationn that it couldn't find a webcam and that I should install one. Any ideas? Thanks!

More replies
Relevance 82.41%

I am trying to set up Skype on my Acer TravelMate 7510. I have set up everything, including sound, but cannot get the video function to work. I think it is the drivers on the Acer Omnicam software that is causing the problem and I have worked out that it is a Bison driver provider version 6.32.700.1 I do not know what this all means as I am very much a beginner in system stuff. Can anyone please help me to get the webcam working? Thank you very much - I have Windows Vista.

Susannon
 

More replies
Relevance 82.41%

Worked just fine before updating Win 7 to Win 10, I went to Acer aspire one forum and downloaded the software for Win 10 webcam. There is no icon shown that would start up the cam so i have to go to the Downloads folder, find the download, installed and extracted it and restart the notebook and still no video. I did setup, BTW. D M says as usual all is working fine. Any Acer Aspire One 722 users here and solved this problem? I do not want to install Skype to see if it works there, cause I don't use Skype and find it very difficult to get rid of Skype afterwards.
 

Answer:Acer internal webcam not working in Win 10

7 more replies
Relevance 81.59%

Okay so my webcam worked about a year ago but I have not used it recently. I tried to use it today but it is not coming up. I keep getting "No webcam found". I clicked on the start menu and typed in webcam and got the Acer Crystal Eye Webcam. I clicked that and still no webcam found. Can someone help me?
 

Answer:Acer Aspire 5250 webcam not working. Help?

Have you checked Device Manager to make sure the driver is installed? It should be listed under imaging devices
 

2 more replies
Relevance 81.59%

acer aspire v5-571 default webcam not working

More replies
Relevance 81.59%

I have an Acer Intel Core i7 laptop and i can't seem to get my webcam working. I have windows 8 and when I click on the camera icon it tells me to connect a camera. It was working the other day so I don't know what happened and why it stopped working.
 

Answer:Webcam for Acer Intel Core i7 not working

Is the camera listed in Device Manager? If it's not listed, that would indicate it is no longer recognized by Windows, which typically indicates a hardware fault (ie: bad camera).
 

1 more replies
Relevance 81.59%

How do you repair this and how did this happen?
 

Answer:ACER(W~1.SCR has stopped working

If you have recently installed anything (usually a screen saver program) uninstall. Don't just delete.
 

1 more replies
Relevance 80.77%

Hmmm  seems that the Aspire 5315 is regarded as obsolete?  can't see why, mine is running win 10 except that it wont recognise the webcam!  Can anyone help with that problem please ? 

Answer:acer aspire 5315 webcam not working in windows 10

Just thought to add that my 5315 runs Win 10 just fine, except that I can't work out how to get the webcam to work. Win 10 has installed a programme called CAMERA which although it is in the Apps list which come up in All apps, cannot be either started or removed from the list ??????
I tried installing several different webcam drivers for the 5315 but none of them work. I have uninstalled them all now and will do some more research for a solution.
 
hattonhall
 
PS.  I WAS ABLE TO GET A BRAND NEW 5315 KEYBOARD (UK version only) via Ebay for AU $15.
 
MY 5315 NOW LOOKS and runs LIKE NEW.  
Only thing is that the @ key is "hidden" where the " key is and @ is found at Shift '  But......I do now have a fully functioning laptop which had been rendered useless when the original US keyboard got damaged and literally fell apart.
 

2 more replies
Relevance 80.77%

Hello i use a acer vn7-791g. Whenever i load 'camera' i get the message :to get started, connect a camera'. It is not listed either on device manager. I would download the driver, but it doesen't work, perhaps because i'm using windows 8.1 Also, unfortunately, no matter how many different times i try, Acer Recovery Management doesen't load up, i give administrative rights, then nothing. It's really starting to get my goat. all i want is to use my webcam. Basically i just want to download the webcam driver. i doubt the camera cable has fallen out. i am from england if anyone needs to know

More replies
Relevance 80.77%

So, I have an Acer Aspire 5750(Not a z or g, just 5750) and it runs Windows 7. About this time last year my webcam stopped working suddenly. Nothing to my knowledge happened to make it stop, I just came home one day and it wouldn't work.

I'm having a hard time finding a driver to install for it, since the Acer website doesn't seem to have one, I uninstalled the driver using device manager and restarted my computer for it to reinstall and that didn't fix the problem. I also used eRecovery and that didn't seem to work either.

I've tried reinstalled the Acer Crystal Eye Webcam program, and when I open it gives me this message:
"Warning
Acer Crystal Eye Webcam cannot connect to your webcam (1.3M HD WebCam). Try selecting another capture device within settings, or close any applications that may be using this webcam and then restart Acer Crystal Eye Webcam."

Another odd problem is that even the USB webcam's will not work with it, so I'm not entirely sure that the driver is the problem. I've done my fair share of research on this problem and cannot come up with a solution. It says the same warning message when I try to connect the Microsoft LifeCam VX-6000 that I have to the Acer Crystal Eye Webcam program. I think it recognizes them, but just won't connect to them for some reason.

I assure you, it is not the program, because I have tried Skype, Cameroid, the LifeCam program that the USB webcam came with, and much more... Read more

More replies
Relevance 80.77%

Hmmm  seems that the Aspire 5315 is regarded as obsolete?  can't see why, mine is running win 10 except that it wont recognise the webcam!  Can anyone help with that problem please ? 

Answer:acer aspire 5315 webcam not working in windows 10

Just thought to add that my 5315 runs Win 10 just fine, except that I can't work out how to get the webcam to work. Win 10 has installed a programme called CAMERA which although it is in the Apps list which come up in All apps, cannot be either started or removed from the list ??????
I tried installing several different webcam drivers for the 5315 but none of them work. I have uninstalled them all now and will do some more research for a solution.
 
hattonhall
 
PS.  I WAS ABLE TO GET A BRAND NEW 5315 KEYBOARD (UK version only) via Ebay for AU $15.
 
MY 5315 NOW LOOKS and runs LIKE NEW.  
Only thing is that the @ key is "hidden" where the " key is and @ is found at Shift '  But......I do now have a fully functioning laptop which had been rendered useless when the original US keyboard got damaged and literally fell apart.
 

1 more replies
Relevance 80.77%

So, I have an Acer Aspire 5750(Not a z or g, just 5750) and it runs Windows 7.
About this time last year my webcam stopped working suddenly. Nothing to my knowledge happened to make it stop, I just came home one day and it wouldn't work.
I'm having a hard time finding a driver to install for it, since the Acer website doesn't seem to have one, I uninstalled it and restarted my computer for it to reinstall and that didn't fix the problem. I also used eRecovery and that didn't seem to work either.
Another odd problem is that even the USB webcam's will not work with it, so I'm not entirely sure that the driver is the problem. I've done my fair share of research on this problem and cannot come up with a solution.

Answer:Acer Aspire Notebook built in (and USB) webcam not working.

maybe the internal WebCam is not working correctly, but the computer thinks that it is so is not allowing any other type of WebCam to work hard to go into device manager and make sure that the internal WebCam is on installed, if not uninstall it restart the computer and see if it works, and get back to me.

2 more replies
Relevance 80.77%

Acer eRecovery not working recently.When I click the icon it displays BACKUP/RESTORE table and shut down system immediately showing"A problem has been detected and windows has been shut down to prevent damage your computer. int15.sys the driver is attempting to access memory after it has been freed." I have already tried system restore/ ALT-F10 option .

Answer:Acer eRecovery stopped working

... what error message are you getting? when you try <Alt>+<F10> (<< click).... Posting is provided "AS IS" with no warrantieshttp://a.imageshack.us/img833/1862/...Grrrr... ...im

50 more replies
Relevance 80.77%

Whenever I switch the pc on it just displays my background and icons but the mouse doesn't work, or speakers, or when I put a disk in the drive (I hear it spin but nothing loads) also occasionally for maybe a minute my keyboard will work but then stops.It displayed this:ntimui.exe-Corruptfileprogramfiles|newtechinfosystems|NTICD&DVD-Maker7|cdmkr32.hlpand said it is corrupt and unreadable, run Chkdsk utility but I can't find any disks for the computer.Please someone tell me there is another way to fix it or is it doomed? :(

Answer:My acer computer has stopped working. Help!

sounds like a corrupted file, download a replacementmike

3 more replies
Relevance 80.77%

My orbicam stopped working on my Acer computer which has Aspire 5100-5023 on my notebook. After looking up the solution online, here's what I did...which did not solve the problem:

Alt/F10
Hit Restore
selected reinstall applications/drivers
once it was finished, it brought me to a screen where I selected Windows vista. Here's where I think I screwed up. I had three choices to install a driver: Bison Camera Driver, Acer Orbicam Utility Bar (Bison), and Suyin Camera Driver. I've installed the first two at least 3X, and the suyin driver 1x. Nothing is working. Obviously I did not do it correctly.

I think everything needs to be uninstalled, then reinstalled, correct? If so, what do I need to reinstall? Thank you. Confused but think I'm on the right track. Thank you.
 

Answer:Acer OrbiCam stopped working

9 more replies
Relevance 80.77%

Where can I download drivers for my webcam, SPCA 2082 . Acer suggest trying to reboot to factory settings but just need to get my web cam working again. Installing the drivers would be so much simpler and less hassle. Anyone , please help

Answer:M Acer AspireE1-530 web cam stopped working when I...

butlermk3,
 
You can try a system restore to before you downloaded the newer Skype version that seems to have caused the issue to occur, that might fix it.

3 more replies
Relevance 80.77%

The CD/DVD drive has stopped working. When you insert a disc, normal sounds, but can here a slight ticking, then drives stops as not recognised by Windows Explorer. It has worked in the past as installed drivers from disc for new printer around 6 months ago. Any thoughts please?













Solved!

Go to Solution.

Answer:acer aspire e1-572 cd/dvd stopped working

mjmuk,
 
You can contact the Acer technical support in your region to see what options are available to you, which most likely is to purchase a new one.

5 more replies
Relevance 79.95%

hey my computer has been formatted and after is process my web cam stop working
what should i do to get my web cam operational again
the cams name was Crystal Eye so help me to remedy this problem plz
 

Answer:Crystal Eye Web cam, Acer

Go to Acer support website...enter your model and download the driver for it...install and restart PC.

http://support.acer-euro.com/drivers/downloads.html
 

2 more replies
Relevance 79.95%

Hello,

I don't know why my built in acer crystal web cam doesn't work anymore. I check the device manager and the application and I can't find it. Is there a way that I can put it back or download it from the net?

Jojo

Answer:Acer Crystal Eye web cam

Hi, jojoa73, and welcome to the forums.

If the camera is not showing up in device manager, then you'll need to figure out *why* it is not showing up there as a device.

To start off with, what have you done recently to your computer? Have you recently recovered from an infection on the computer? Have you changed settings on the computer? What OS are you running? Is every thing up to date (in terms of drivers and software updates)?

3 more replies
Relevance 79.95%

When I click on my Acer Crystal Eye icon, it shows the initial screen but about 2 seconds later, goes back tothe desktop screen. I can't take pictures or videos because of this.

Answer:My Acer Crystal Eye is on and off

tigerclaw99,
 
Sorry to hear you're having webcam issues, could you provide us with the unit you are using so we can help try and narrow this down for you?

1 more replies
Relevance 79.95%

I have an Acer Travelmate 5520 with the Crystal Eye web cam. I havent used it (but it was working originally)and when I did want to use it I received the message "camera not found". In Device Manager there is no heading for Imaging Devices. I have downloaded updated drivers but the problem seams to be recognising the hardware.As with all things it is just out of warranty!I cannot find anything on any sites to help solve the problem.Does anyone have any ideas??many thanksJimbo

Answer:Acer Crystal Eye Web Cam

A whole month and not one reply, this is most dissapointing!! Nobody with any ideas then?I have downloaded two sets of drivers, Suyin and Bison, but don't know which is the correct one but in any case neither one seems to make a difference.I would be grateful for any response.Many thanks.

2 more replies
Relevance 79.95%

Hi,
I just installed windows 7 in my acer 4730z and the crystal eye web cam did not work. how can i resolve the problem? Any help...?!!.

Answer:Acer crystal eye web cam

  
Quote: Originally Posted by roi


Hi,
I just installed windows 7 in my acer 4730z and the crystal eye web cam did not work. how can i resolve the problem? Any help...?!!.


Try this link
Service & Support

1 more replies
Relevance 79.95%
Question: Acer Crystal Eye

I have an Aspire V5-571P-6648 and have Windows 8.1.  My webcam doesn't work wth Acer Crystal Eye.  However, it does work with the Microsoft Camera app.  Does anyone have any advice?

Answer:Acer Crystal Eye

I think Acer Crystal Eye is only usable for taking pictures and videos and saving them in your pictures file.For streaming videos (incoming), however, it will depend on the app being used to open your webcam.

2 more replies
Relevance 79.95%

I have purchased a second hand ACER ASPIRE 5334 from a friend. He wiped the drive and re-installed Windows 7 and so up and running.

The only problem I have is that the computer seems not to recognise it has its own Webcam and so it doesn't work.

I thought it might be a driver missing so I tried to download the driver from both the driver disk that come with it and the Acer website, they both told me the webcam couldn't be found. It is there as I can see it. I looked in the devices manager and the computer does not seem to recognise it has a camera.

The computer did some windows updating, in fact 93 updates and then I looked again in devices and there was a webcam but still would not work. The next day I thought I would download the webcam driver from the disk and it still said there was no webcam, I looked again indevices and it was gone

Any ideas please
Sue

Answer:built in webcam for ACER ASPIRE 5334 not working recognised

it might be disabled in the bios atm.

9 more replies
Relevance 79.54%

Ok, I think this has something to do with my screen saver. My ACER computer sits for a while and then an alarm goes off. The Message Unspecified error starts in a cascading block down the screen. After about 20 seconds another box pops up and the alarm stops. The new message reads ACER(N-SCR has stopped working. This started yesterday when I downloaded my #3 update to my windows vista 64. Any thoughts?

More replies
Relevance 79.54%

I Have an Acer E1-570 2 days ago my camera was working fine but now nothing detects it. It is a build in camera and in device manager dosent pick it up either 

Answer:Acer Camera Stopped Working 2 Days Ago

Hi.. Does it give any error when you try to use the webcam? You may try to use the webcam using any app like Skype and check if that works.

1 more replies
Relevance 79.54%

After recent system updatea the regular keyboard stopped working only the touchscreen keyboard works. i need to know where to start in fixing this issue. Thank you in advance!Carrie 

Answer:my Acer Aspire M keyboard stopped working

jamwithcarrie39,
 
I would suggest you perform a system restore to when it was working, it could just be a recent update that caused the issue to start occurring.

1 more replies
Relevance 79.54%

hello, ive had an Acer Aspire L320 for quite a while now,

ive had it upgraded by a computer shop to make faster with some more ram and brought up the hard drive space to 320Gb and it was running fine till yesterday.

it has been running 24/7 for a while with maybe a restart every 2 months or so, and had no problems with it and now i plugged it in (after a LAN party needing space) and it wont even turn on. it turns on the fans when i plug it in and when it press the power button it doesn't respond and continues to run the fan.

I have alot of experience building computers, but this is my absolute worst nightmare because its so cramped inside. can someone direct me to what i should to to fix it or what to check and/ or replace
 

Answer:Acer Aspire L320 stopped working, HELP!

New power supply would be the first thing I'd try.
 

2 more replies
Relevance 79.54%

Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

More replies
Relevance 79.54%

I was typing a document and I just hit it a little like just a tap and the charger stopped charging, I used a charger from another Acer laptop that looked the same and it worked even though it was too small. So I need to know where I can buy a charger that's :Input:100-240v~, 50-60Hz 1A maxOutput: 19v=== 2.1A

Answer:Acer aspire one 14 charger stopped working

You can either enter the keywords 'aspire one 14 charger' or the model shown on the charger label on ebay or amazon. Price is less than $20 for a new charger with free shipping. Jack E/NJ

1 more replies
Relevance 79.54%

Basically I made my PQSERVICE Partition Active. Rebooted my machine and it went straight to e-recovery.2 options - I selected the option to restore to factory default.Sat and watched in awe as the system started to load a selection of pop******* image files from location D2D/IMAGES on the partition.However every time it fails on part 146, hangs then restarts the whole process of copying these again this happens 3 times then error message telling me it failed.I went to the partition PQSERVICE navigated to these files and part 146 was there and was the correct size etc, I am pretty dam stuck now as i cannot get the system restored.PLEASE HELP IF YOU CAN

Answer:Acer e-recovery stopped working & is corrupt

Try to order the recovery DVD from Acer or buy a Windows install cd; whichever is cheaper.QuoteThe second cause : in this case hidden partition PQSERVICE was erased or damaged, or you replaced the disc and in this case it is not present.If you did not previously make a backup of your system by making an image disc. It will not be possible to use the D2D recovery. Your only hope will be to have in your possession Acer Recovery CD/DVD.End QuoteArticle Source: http://EzineArticles.com/794500Copying the files from the restore partition to another partition will tell you if the files are correct or the programming is correct. If the copy fails, you just found the problem.

2 more replies
Relevance 79.54%

I can do a skype audio test and the mic works for the short time of the test. However when i contact someone the mic works for about a minute and then mutes itself ,i have tried a plug and play headset and the same thing happens with the headset. HELP PLEASE  thanks George

More replies
Relevance 79.54%

I just updated my Acer ES1-511 notebook (Win 8.1 x64) and my touchpad stopped working after restart.I went to the Acer driver website and reloaded the Elantech driver, rebooted, and same problem.I went to the Acer driver website and reloaded the Intel I/O driver chipset, rebooted, and reloaded the Elantech driver.Still no success. Help. Laptop is of limited use without touchpad.













Solved!

Go to Solution.

Answer:Acer ES1-511 Touchpad stopped working after latest...

Go to the Acer download site for ES1-511 and get the I/O Drivers from Intel and reinstall this.us.Acer.com/ac/en/US/content/drivers/5345;-;Aspire %20ES1-511Be sure to select Win8.1 64-bit as OS.

9 more replies
Relevance 79.54%

Just yesterday, several keys stopped working on my Acer Aspire s7. I have to bring up the touch screen keyboard to get them to work. They are 5,7,9,-, and a capitol D. Weirdly, the lower case d works. None of the special characters above the malfunctioning numbers work. There wasn't any spill that I know of, but it's certainly possible water got on it somehow. Has anyone had this problem? Does it sound mechanical, IE water or some other kind of damage, or does it sound potentially like some kind of virus? And in the more likely scenario that it IS a water or dirt issue, does anyone know what kind of solution might be possible? Can the keys be easily removed and cleaned? I did already try the compressed air keyboard thing. Any help or ideas are hugely appreciated! 

Answer:Random keys on my Acer S7 stopped working

I should also add- when I start up the computer, the password box is full of the black dots as if a key is stuck.Any advice would be hugely appreciated!Thanks guys!

6 more replies
Relevance 79.54%

Hi! FN+F5 of my Acer Aspire V5-473PG has stopped working. The other functions are working just fine.OS is Windows 8.Please help. I don't know what to do.  Thanks,E.













Solved!

Go to Solution.

Answer:Acer Aspire V5-473PG: FN+F5 has stopped working.

Hello, See this Acer topic: Keyboard shortcuts not working and My hot keys are not working, how can I fix this?

3 more replies
Relevance 79.54%

I have read that HP also has this problem, but I have only found mixed results of success. it happened sometime after March 22nd 2015. I believe an update removed the "HID-compliant touch screen" device from device manager, it has just disappeared entirely, i have tried working with usb generic device's drivers, its not listed in there, i have tried enabling the service for HID compliant device, no luck. I have tried going to acer's website for the driver for that model, it is not there. its like they stopped supporting it. help guys, i'm stuck. i need either that driver, a third-party touchscreen software, or something short of restoring it to earlier state.

Answer:Acer touchscreen has stopped working after update

Open Device Manager and uninstall current monitor driver then reconnect your monitor to install Microsoft monitor generic driver.

7 more replies
Relevance 79.54%

Hello
Using the above laptop my mouse pad has stopped working.
Now this may have happened when i tried an external wireless mouse by plugging it into a USB Port this works OK but if i remove it and try the mouse pad this has now ceased working.
Can any one help this elderly gentleman (80 and still going strong)
Thank you
jaysto

Answer:Mouse pad on Acer 5290G has stopped working

Welcome to the Forum

Make sure mouse pad is still turned on.
On the older acer to turn on or off.
FN & F7 turns off the touch pad. Not sure if it is still the same.
http://en.kioskea.net/faq/1902-disable-enable-the-touchpad. This May not be applicable to your computer, but I think that it might be.


Go to search type device manager and make sure that the driver is up to date
make sure thare are no yellow warning markers in the device manger


Try using system restore to a point, when it was working
http://www.vistax64.com/tutorials/76905-system-restore-how.html

4 more replies
Relevance 79.54%

It's the oddest thing.  The mute button is not on and the volume controls work but there is no volume.  Any help or suggestions would be greatly appreciated  : )

More replies