Computer Support Forum

Anyway to mount a failed hard drive

Question: Anyway to mount a failed hard drive

I have a failed hard drive. At boot time BIOS says Slave Hard Drive Error and then the drive does not show up in the Computer Manager. Is there any way to mount it (either in Linux or whatever) and run chkdsk or at least copy files?

I am running Windows XP Pro.

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Preferred Solution: Anyway to mount a failed hard drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Anyway to mount a failed hard drive

Unless the bios IDs the drive, you are wasting your time attempting to run any type of diagnostic app.

Reseat the data and power cables for the drive. Power on and see if the bios recognizes the drive.

Have you tried a new cable and or different power connector?

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Question: Hard Drive Mount

I have an old compaq computer and I have few questions on mounting the hard drive.

This computer is so old it's not even a tower. So my hd i want to install is 3.5'' and I don't have any open 3.5'' bays, but I do have 5.25'' bay.

My question is do I have to mount the 3.5'' hd into the 5.25'' bay or can i just lay it on the 5.25'' bay without mounting it? It's not a tower, so the open bay would be at the bottom of the computer.

Answer:Hard Drive Mount

Please help me, I'm dying to put this hd in my old computer

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I have a 3rd machine with a BSOD, and I'm wondering if I can mount the HD to a "safe" computer to try to back-up the data and maybe even do some repair from that machine? I'm still trying to get the XP repairs and boot disks to work...but in the meantime, can this be a shortcut.
 

Answer:Would it be wise to re-mount this Hard Drive?

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I have a portable 500 GB drive which I use between home and office. It picked up what may have been malware where it would not respond to a click on its icon to open. If I clicked on the icon, I'd get a message that the system could not find a particular executable file: VmNoP.eXe. But if I right clicked and selected 'open' from the system menu, windows explorer functioned normally. My work computer has anti-virus software which reportedly found something and cleaned it but the problem didn't go away when I got the portable drive home and connected it to my laptop.
Last week the drive refused to mount. It goes into an active state according to the busy lights on it, but doesn't ever mount or get recognition from the system.

Of course it is backed up. But, there is a combination of stuff on it that I want to maintain, plus I want to know what the heck is wrong and be able to fix it if possible. So I've left the drive alone and I'd like to work with it and see if I can get it working again.

System: Windows XP both at work and on home laptop.
Drive: Western Digital
 

Answer:External hard drive won't mount

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Hey all,

I was wondering if anyone knew how to vertically mount a hard drive? I've seen them in PC magazines and would like to do it to my system. I'm looking at getting a raptor hard drive with a clear window on it to place vertically in my system and have it facing the side window so when the hdd runs I can see the platter spin and the reader arm move from the side case window.

I've searched on the net for a case that would let me do this but haven't found one yet. If anyone has any info about it, I'd appreciate it.

Thanks in advance, kiregar
 

Answer:Anyone know how to vertically mount a hard drive?

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So I'm trying to see if I can recover any files from this hard drive, but not having much luck. Have tried tools like TestDisk and linux command lines. Some more info:

cgsecurity.org ? View topic - Can't write to partition [log]

Can anyone offer any suggestions?

Answer:Hard drive won't boot up or mount

Mate have you tried something like this

BOOTABLE UBUNTU

Make a bootable Ubuntu disk http://www.ubuntu.com/download

Set the BIOS to boot from the optical when themachine boots it will show you a screen with TRY or INSTALL >select TRY not INSTALL

When it is finished - it takes very little time youwill get a screen like in the pic .

Open the drive you want > User and dig downuntil you get to the data / settings you may be able to copy / paste thematerial you want to an external source or other installed drive doing this.

I am not sure if it will but I have recovered tonsof data etc using this method both on "dead" or just plain drivesthat you cannot get data from using Windows.

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Hi,
I was wondering if it was possible to place Daemon Lite on a second hard drive I have created out, then mount the Recovery Disc to the program in the hard drive and run a "Reset to Factory Settings" recovery from that mount? I think it would work if i boot from bios to my clean HD and then use "cd "Gaemon\" and run the ISO file from that dir. Any help would be great. BTW, I am trying to do this without a CD, if its impossible without a CD I will just go get one. Thanks

Answer:ISO Mount for Recovery of Hard drive

Why not use a USB Pendrive:
USB Windows 7 Installation Key Drive - Create

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Hey,

I have windows 7 and used the complete backup feature to make VHD files, is there any way to use the files to mount the VHD to a new hard drive, and be able to boot off it?, because I want to switch my entire PC from a slow hard drive to a new one.

Thanks
 

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Can someone explain to me the concept of hard drive mount points, in simple terms, the text on the subject I have just read is not awfully clear.

Answer:Hard drive Mount Points?

It's OK, I've got it sussed. No replies required.

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I have a 120 GB Western Digital IDE Internal Hard Drive that was formatted and used on an old Windows 98 system. I am getting a new computer with Windows XP and I was wondering if I can install this old hard drive as a second drive on the new computer.

Will it mount correctly on XP and will I be able to access the data that's on it?

Thanks!
 

Answer:Will my Windows 98 Hard Drive Mount in XP?

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How to mount the second hard drive to HP PRO 3500 desktop?I buy a hard disk SATA3 (1T) that I planned to mount it on my HP PRO 3500 desktop as the second hard drive of system. But after open the desktop, I found that is no space for the second hard drive! I can't believe my eyes that HP can do such mistake! Please help my find the way to mount it! There is no mechanical chasis or place to mount it and the factory hard drive 500M is to small. On it is Windows 8 Pro. 

Answer:How to mount the second hard drive to HP PRO 3500 desktop?

Hi, Actually no room for it:    http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/HP-Pro-3500-Series-Add-second-HD/td-p/587... You can try to use the ODD bay. Regards.

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Someone unplugged my Sata USB connected hard drive when it hung up during a file copy session. Now, it won't mount. XP and Linux will not recognize it. XP Error message is USB Not Recognized. Linux Error Message is Cannot Mount Volume. :cry

What Free Hard Disk Utility Software can fix this problem?
 

Answer:USB Sata Hard Drive wont mount

First off, you can check the status of the filesystem of the hard drive buy going to computer management under administrator tools. Once you get to computer management, click drive management.

If you do not see administrator tools on your start menu, right click on the start icon and go to properties. Go to the start menu tab and then and then click customize. Towards the bottom you should see an option to include administrator tools in the start menu.

See what the drive shows up in drive management (be sure not to mistake it for your boot drive, probably c:\). A lot of things can show up, so report back with what it says. If you don't see the drive, report that also.
 

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Hi,I'm working on upgrading my T61 and will be doing a fresh install with Win 7 Pro.Will need to keep my current drive ready to go, since it usually takes a week (or more)to get a new drive set up and I can't be down for that long.  Plus if anythinggoes wrong, I can just pop the old drive back in the drive bay.Current config:     C:\Drive  Hitachi  160gb running  Win7 RTC 64bit     H:\drive in CD Bay  100gb, used as data drive  (ST910021AS.. this was the original T61 drive)     4GB RAMNew confg     C:\drive  Win 7Pro 64bit  1TB to 1.5TB   H:\drive, unchanged.So I need to purchase the Hard drive Shock mountas well as a new drive. Any suggestions on where to get the shock mountand ideas on a good compatible drive (not Segate or Western digital)? ThanksBobwww.btbsoftware.comand webmaster for www.caphld.org     

Answer:Where to Purchase Hard Drive Shock mount?

Hitachi and Samsung also makes hdd, i am not sure whether you can buy the shock mount separately, maybe you could try your luck on ebay or forum.thinkpads.com marketplace by placing a WTB notice. 

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Hi all,
Suddenly got a strange problem with my Hard drive, it's a seagate 500gb, suddenly whenever i boot to my OS, my second hard drive isn't mounting its self a drive letter, so therefore i can't see it in 'my computer',
but then if i go to disk management, assign it a letter like Local Disk (D), i can see it again and all my files are fine,

Not sure why this is happening, happened on windows 8, then upgraded to 8.1, still didn't fix it, and now it's happening on my windows 7, fresh install

Could be my hard drive giving up?

Thanks

Answer:Hard Drive Doesn't Mount Its self on Boot

bump

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So my external Seagate hard drive wont show up when I plug it into my macbook pro. The hdd blinks when I plug it in, and while plugged in, disk utility will not launch. I formatted my hdd a while back to exFAT, thinking it would help since I switch between windows and macs a lot, but for some reason it will never load. I have tried using Terminal to mount it as well. After typing in the proper commands and waiting as it runs, I get "Volume on disk2s1 timed out waiting to mount"

What do I do?

PS- there is a corresponding picture of the failing disk utility
 

Answer:(Mac) External Hard drive Won't Mount...or Even Show Up

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I am using Windows Seven 64 bit home premium, asrock 681 vs motherboard, 3.4 gigahertz i7 CPU, Radeon HD 6850 GPU, and 4 gigs of ram. Custom build.

I had 8 gigs of ram but a memtest showed that four were corrupt the other four are fine. I recently replaced the primary hard drive and reinstalled the operating system. But sometimes it seems to cut out, and I can't find it in the boot menu. But a hardware test shows that the hard drive is fine, and when it randomly works again there are no problems. The OS on my last hard drive was corrupted, PFN list corrupted, but I didn't want to format all the files that were on it. I'm planning on reconnecting it in the future as a secondary drive. I'm thinking possible motherboard problem, but I don't know any tests that I can run that would show that. Also wondering if it could be a problem with the sata connection cable itself.

Hard drive specs: http://m.newegg.ca/Product/ProductSpecification.aspx?Item=N82E16822145299
 

Answer:Primary hard drive sometimes doesn't mount, sometimes does

http://imgur.com/047zlBD
 

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Hello all!

I have a few questions about installing and mounting an internal laptop harddrive. My machine has 2 harddrive slots, one which has the manufacturer provided drive and the other slot which is currently empty. My laptop is a Asus G72GX gaming machine. I just bought a Western Digital Scorpio Blue WD10TPVT 1 Terabyte 5200 RPM 2.5 inch SATA hard drive from newegg.com. So I opened my notebook and slid it into the slot and it was a perfect fit. But then I screwed the cover back on and then noticed that the drive was moving around inside. So I opened it back up and saw that there were screw holes on the drive and where it fits in, and I figured that something must be placed there to give a snug fit. I contacted a PC tech guy I knew and he said that I would need to buy mounting brackets, which the manufacturer didnt include, for about $5 to $10. but before i do so, i decided to post this question here so that i can make sure that I am buying something which is a surefire solution, so I dont have to go through the hassle of returning it. So my questions are, what EXACTLY do I need to look for when I do a search on Google? I looked on the Western Digital website and it appears that they dont sell the mounting brackets. Also, the tech guy I talked to said that Asus laptops have a peculiarity in regards to mounting an internal laptop harddrive, in they they supposedly arent standardized, so that a particular harddrive/mounting bracket/etc might not fit correctly. I need to kn... Read more

Answer:How To Install And Mount Internal Laptop Hard drive

Just buy a universal bracket. It has slots rather than precise screw holes for mounting. That way the screws don't need to line up perfectly to be secure.

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I have a Win7/Pro (32bit) PC with two external USB HDs. When I boot, the #2 HD is not recognized and does not power on (light out). But when I then unplug and replug it, it powers on and is recognized instantly. The HD then works normally.

I have a total of 8 devices on the same USB hub and I want to try delaying the mount of the #2 HD to see if this helps. Anyone know how to do that?

Thanks!

Answer:How to delay mount of external hard drive at startup

Just plug it in when you want to use it. I mean, why have them running if you`re not not using em ?

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Hi, I have a problem:

I switched my Lacie 160G External hard drive from my iMac (running OS X 10.3.9) to view my files on my PC Running Windows XP.

I went to this website and followed the directions:
How to install additional hard drives in XP | KevinDonahue.com

After completing the instructions The PC wanted me to reformat the drive and i didn't want to because i was afraid i would be erasing the data on there. When i tried to plug back into the mac (I've had the Lacie on the mac for about two years up till now) i get a message saying "you have inserted a disk containing no volumes that Mac Os X can read, please initialize,eject or Ignore"
What did i do?

I didnt think that the instructions i was following would keep the HD from rebooting on the Mac. The Mac doesn't recognize the Lacie HD, no Lacie icon appears on the desktop anymore.

What can i do??

Answer:Lacie External Hard drive won't mount in Mac after PC install

I didn't think Mac and PC used the same file system... do they? Honestly I have no idea, but I didn't think they did.

If that is the case then obviously you won't be able to see the files on the hard drive after it has already been formatted using a Mac file system.

Once plugging in the drive if the PC recognizes the drive but can't see that it is a disk drive, then it is using a different file system. At that point you should have just unplugged it and left it at that. Seems what you did is somehow overwrite the file allocation table on the hard drive at some point following that guys directions if the Mac can't see the drive now. Look for some tutorials on repairing a file allocaiton talbe on the Mac.

If you can't then you're SOL. THat tutorial you've posted is just to install a hard drive (external) on an XP machine, not taking an already exhisting drive on a Mac and trying to get the PC to recognize it. This is what i've found...

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I have a brand new T530. I have applied all of the updates from Lenovo and Microsoft. I have an ordinary Seagate FreeAgent GoFlex 1TB external hard drive. The T530 detects that it is a FreeAgent GoFlex but does not assign a drive letter. In "Disk Management", I can see the drive but when I try to assign a drive letter I get this error message: "The operation failed to complete because the Disk Management console view is not up-to-date". I tried refreshing but the message occurs again. This drive works fine on my 3 cheap laptops and my employers T520 so I am going to assume there is nothing with it. I also have an older 640GB external hard drive and that works fine on the T530. I am confused. Any ideas?

Answer:T530 doesn't mount External Hard Drive

Hey albert1234,
 
Could you try below:
 
I can suggest a work around using Diskpart tool in elevated command prompt. You have already enabled the required USB options in your BIOS setup, connected the ext HDD directly to a USB-2 port of this PC, checked Device Manger > Disk Drives to make sure your Ext HDD ( make and model?) is seen without problems etc.

Click Start
Type in CMD toward the top of Start Menu under Programs (N) N=number
Right click CMD > Run as administartor
Type in and press ENTER the command DISKPAT at the Prompt (>) > DISKPART [ENTER]
Type in and press ENTER the command LIST DISK at the Prompt > LIST DISK [ENTER]
Type in and press ENTER the command SELECT DISK N (N=your disk number) >SELECT DISK N [ENTER]

For other options like partition etc in Diskpart type Help or ? at the command prompt Ex: DISKPART>HELP [ENTER]  
 
If this doesn't help others have had luck with uninstalling the driver for the device, I then Force Installed a different generic driver and it seemed to work fine. If it works or you have any other questions please post back.
 
Best Regards,
 
Hiro
 
 
 





Did you find a post Awesome? A response just Outstanding? Kudo them!Did the post you read answer your question? Did someone help you figure out your problem? Hit Solution Provided and give that person a pat on the back for helping you out!

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Okay, I'm new to Linux and I'm having problems getting onto my external hard drive. Before, I've been able to access it but now I'm getting the error message "Cannot mount volume".




I can't access Windows at the moment due to other problems, but I'm guessing there's some sort of way to fix this without using Windows, right?

Any help is greatly appreciated!
 

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I have the SATA wire and the hard drive hooked up but I am having trouble gaining access

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So this really irritates me because I just spent hundreds of dollars sending my laptop to HP last year because the hard drive completely failed. I have a 1TB hybrid hard drive and 22Gb solid state used for caching.  When I booted up my computer Intel Rapid Storage Technology said there was an issue.  When I opened it, it says that the status of: SATA disk (932 GB)(System) Accelerated, is Failed.  My SATA_Array_0001 22GB is fine though.  So I ran a System Quick Test,everything passed except Hard Drive Short DST Check: FAILEDFAILURE ID: Q4MP7Q-6RA82U-MFGJWK-60W303 This is weird because other than the computer telling me there is something wrong every time I restart it, It seems to run just fine.  Im just worried because I don't want it to randomly die on me one day.  

Answer:SATA disk failed and Hard Drive Short DST Check: Failed

Hi there @nmulji,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums and understand that the Hard Drive in your HP ENVY TouchSmart 15t-j100 Select Edition CTO Notebook PC failed the Short DST Check.  SMART (Self-Monitoring Analysis and Reporting Technology System) uses a technology known as predictive failure analysis to tell you when a hard drive failure is imminent. Have you tried to Restore the BIOS? If not, please try this step first. Then, just to be on the safe side, back up your data that way it does not get lost. However, there might be certain conditions that cause a hard drive failure message to display when a problem does not exist (a false positive). To fix false positive hard drive errors, please try updating the hard drive firmware. You can check whether an update is available by going to the  Get software and drivers page. You will need to put in your Model Number and then click the links that pertain to the computer configuration and see if a hard drive update is available.  You could also try to do a  Disk Defragment to consolidate files and move them to another section of the drive where errors are less likely to occur. Did this reply resolve your issue or answer your question? If... Read more

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I was running Win XP which finally failed and I was able to enter in safe mode (only, no networking) and ran all the tests I could think of. Hard drive is ok and so I attempted to repair WinXP from the installation CD. However, the PC failed to shut down and restart so I eventually force closed it. Now it won't even load past the initial black windows screen, don't even get the option of going into safe mode.

Is there any way I (or someone) could access the hard drive to retrieve the data? I guess I could reinstall the OS but don't want to do that yet as I'll definitely lose the data.

Any advice would be appreciated.

Thanks.
 

Answer:Win XP failed, repair failed -- can I access hard drive?

Sure, there are many ways. Depending on what you want in the end decides how to proceed.

If you have a lot of space free on the drive, you could boot off a linux dvd and create a new partition. You'd have to shrink the existing, then make a new one. Then you could just copy over the data from the old one to the new one. Then reinstall windows onto the old partition, and copy your stuff back (then delete the partition and expand the remaining to fill the rest of the space).

You can also just boot off a linux disk and copy it to a thumb drive or whatever.

Or you could remove the hard drive and place it in another computer.

Also, I'm not convinced you lose the data if you install Windows again. I'm pretty sure you can install without formatting the drive. Your programs won't work, but it shouldn't overwrite any of your data. This is a non-ideal solution though.
 

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Had this laptop for about 6 years, had a few issues in the past, but nothing major like this. After, I ran a system dianostic, the result shown that the Hard drive short DST failed. Not totally sure how to do a recovery, I do have the Recovery Discs, so I searched up how to run the discs; turned on the system- press f11-  window loading files- window starting- then it just stuck on a window blue screen with nothing but the cursor. Can I even use the Recovery Discs? I want to replace the old HDD with a new SSD, but I'm not sure if I have to install a new OS or can I recover the old hard drive OS and transfer to the SSD?

Answer:Hard Drive failure (Hard Drive Short DST Check: Failed)

DST:Fail means  the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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hi all,
i hope someone can help me out, i am a newbie to all this so bare with me.
my hard drive failed over a month ago but i managed to do a system image with win7 to my new 2tb internal hard drive. i cannot get the image recovery to work as i says "no image can be found on hard disk". i am at a loss from there. I have tried and cried over this as its driving me mad as i have no pc.

Leroy

Answer:hard drive failed, system image not found on hard drive

just to add really that the system image is on my new hard drive (2tb internal). i use the boot dvd and i get a far as "repair my computer" click on it, sometimes i get message saying not compatable with this version of windows other times it lets me on to next bit, then says no image can be found on hard drive. if i go through the load drivers i can see my hard drive with items on it. ie windowsbackup and others. again i am at a loss with this, any help would be greatful.

Leroy

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I have an Exchange Server 2007 that suffered a hard shutdown. When I brought it back up I'm getting a "Failed to mount database 'Mailbox Database'" error. Specifically:
"Exchange is unable to mount the database that you specified. Specified database: <my Exchange Server>\First Storage Group\Mailbox Database; Error code: MapiExceptioinCallFailed: unable to mount database. (hr=0x80004005, ec=-501)
If I do a search on the error code 80004005 I'm told to check the rights of the database subdirectory. They are as they should be according to Microsoft. If I add the ec=-501 I don't get any results at all.
Using the Database Troubleshooter tool it indicates that Exchange has problems with the domain server. I haven't really explored that option to this point because it seems unlikely. I've run the Database Repair tool and it doesn't come back and report any errors but I still can't mount the database.
Any thoughts or help would be greatly appreciated.
Thanks

Answer:Mailbox database failed to mount

Quote:





Originally Posted by JobDouglas


I have an Exchange Server 2007 that suffered a hard shutdown. When I brought it back up I'm getting a "Failed to mount database 'Mailbox Database'" error. Specifically:
"Exchange is unable to mount the database that you specified. Specified database: <my Exchange Server>\First Storage Group\Mailbox Database; Error code: MapiExceptioinCallFailed: unable to mount database. (hr=0x80004005, ec=-501)
If I do a search on the error code 80004005 I'm told to check the rights of the database subdirectory. They are as they should be according to Microsoft. If I add the ec=-501 I don't get any results at all.
Using the Database Troubleshooter tool it indicates that Exchange has problems with the domain server. I haven't really explored that option to this point because it seems unlikely. I've run the Database Repair tool and it doesn't come back and report any errors but I still can't mount the database.
Any thoughts or help would be greatly appreciated.
Thanks




Found these steps to try,

I think your DB is in a bad state as it didn't shutdown correctly.

http://msexchangeguru.com/2009/07/12...util-commands/

Hope that helps or gives you a step in the right direction.

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Xp would not start because my hard drive went south. At least that's what Dell says. They got into my system to take a look see, and the conversation lasted all but a few minutes. Apparently that was the problem the whole time and i didn't know it. I have a refurbished one on order and hopefully it will be here soon. Gonna do the surgery myself. It looks pretty easy. I think installing the new burner was a little more diffucult. I didn't want to spend a whole lot because i'm gonna get a new computer in February. Any advise would be appreciated.

Answer:XP failed because hard drive failed....

Remember when installing the drive to unplug the computer and take out the battery if it is a laptop. Also avoid carpet or any static.

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I am having problems figuring out how to use the backup utility. I had put a brand new SDLT tape in and setup the job, and the backup returned the following error: The requested media failed to mount.

I had setup the backup job in the following manner:

Inserted a new tape (it was named “2” at this time).

In Computer Management > Storage > Removable Storage > Media, then right-clicked the tape and marked as “Free”.

In Computer Management > Storage > Removable Storage > Media pools > Free > DLT, and selected Properties, and labeled the tape as computername WEEKLY.

Under Computer Management > Services and Applications > Services, made sure Removable Storage is started and set up for automatic startup.

Then, in the Backup utility…

Started Backup Wizard (Advanced).

Selected Backup everything on this computer.

Selected DLT (for the backup type).

Selected New (computername WEEKLY wasn’t listed, just NEW).

Selected Advanced (didn’t click FINISH).

Selected Normal.

Selected Verify data after backup.

Used hardware compression.

Selected Replace the existing backups (“append was grayed out, presumably because this new tape is blank? Or because this is a new job? Not sure why it was grayed out.)

Backup label = “computername WEEKLY”.

Media label = “computername WEEKLY”.

When do you want to run the backup? Selected Later and setup to run at 6:30 p.m. last night.

I gave it the job name of computername WEEKLY FULL, with the start dat... Read more

Answer:ntbackup - The requested media failed to mount

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We are using ntbackup with an internal Sony AIT (SDX-460V) tape drive (40/80 GB).

Now when I am logged in and use the ntbackup GUI the tape mounts and can be used.

If I use a script to start ntbackup at a later time however, it only works when I stay logged in and ntbackup is open. If I close ntbackup and stay logged in it sometimes works and sometimes not. If I log out completely it almost never works.

I have searched for an answer to this question for quite some time now. If anyone could hint me in the right direction I would very much appreciate it.

ulfranky

System configuration:
Dell GX260
Windows XP Professional, SP2
Sony SDX-460V
Drivers from Sony dated 3/4/2005 version 2.0.0.1 (also tried version 3.0.0.1 dated 4/5/2007)
 

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My laptop = Y520 I installed Windows myself and installed all programs/data etc. Is there a way to install BIOS upgrades without re-installing Windows?

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Hello HP! I have been browsing your support page for quite some time now and can't figure out how to fix this issue. I have this Slate pro 21 for over 7 months now and I have this error e: failed to mount /cache (invalid argument) on the recovery screen. Everytime I do a reboot, It will go straight to the recovery screen and the error will pop out on the buttom. I already did a factory reset and cache wipe but none helped me so far. I think restoring the image will correct this problem but i can't seem to find the image file of the Slate 21 pro. Hoping to hear from you asap. Thanks!

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Need to replace my failed Yoga 2 11 Hard Drive wd5000mpck 5MM($206.00),, will a wd5000lpvx 7MM($44.00) drive fit..Big price difference..  

Answer:Yoga 2 11 Hard Drive Failed will a 7MM drive fit (calls for a 5MM drive)

Hi Kendoe,of course big price differences, The technical differences are:                            cache (MB); Ampere Peak(5V); Power W (read/write); standby W; acoustic (dBA); Height mm; Weightwd5000mpck: 16                ; 0,9                            ; 1,5                               ; 0,15           ; 15-17               ; 5                  ; 0,07 kgwd5000lpvx:    8                   ; 1                               ; 1,4                               ; 0,13... Read more

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My hard drive failed last Saturday, reading "operating system not found." BIOS testing resulted in error 10009, replace hard drive. At this point, the drive won't boot, but data can still be read.

I have a new hard drive. The backup disk I made for Vista isn't working.

I thought of borrowing one from a friend, but my OEM key on the bottom has completely worn off. HP says they cannot help and Microsoft wants me to pay for a replacement key. I'd like to avoid that if possible.

Is there any way to use the recovery partition on the old drive to install Vista on the new drive?

My laptop has two hard drive bays, but I only have one caddy, so ideally I'd like to connect it using an enclosure.

Also, I do have access to another computer that I could use as a "go-between" if needed. For example, if it's possible to simply copy and paste the recovery partition files, I could use the enclosure to copy them from the old drive to the working computer, then put the new drive in the enclosure and copy the files onto that.

Any advice appreciated. Thanks.

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I have a Y500 model that originally came with a Samsung Spinpoint 5400RPM 1TB HDD + 16GB SSD cache mSATA drive. The original drive failed a few days ago, so I have decided to not only replace the new "spinning" drive with a 7200RPM model but I also bought a Samsung EVO 850 mSATA 128GB drive. At the moment, I have only inserted both drives into the laptop and they are both completely blank. I went into the BIOS and it shows 2 Hard Drives recognized both the 1TB "spinning" drive as well as the mSATA SSD. The mSATA was labeled Hard Disk 1 and the 1TB as #2. Unfortunately, I didn't create my recovery USB media until the original Spinpoint drive was at about 70% drive health according to Acronis Drive Monitor. I didn't receive any errors but I am skeptical on the stability of all of the recovery media that is contained on the USB flash drive. Anyway, what option should I take to make the mSATA SSD the primary boot drive with the OS and programs and the 1TB as the data only drive for everything else? I have been reading a lot of threads here about cloning with Paragon Backup & Recovery and also Paragon Migrate OS to SSD programs, however in this case I have both drives completely blank and basically starting from scratch.  Also, I have read some threads that say with Windows 8 and later you can create a clean install recovery media USB that will work from this Microsoft site (link). I was able to run Belarc Advisor to obtain a product key, however ... Read more

Answer:Y500 - hard drive failed, now ready to install replacement + new mSATA SSD to be primary boot drive

hi Cool_Man,
 
Welcome to the Forums.
 
You should be able to activate Windows using the Create installation media for Windows 8.1 link as the product key shoud activate both versions of Windows (8 and 8.1).
 
If you're already decided what type of installation you need (either legacy or UEFI installation), you can then pop in the USB installation media and install Windows on the mSATA drive.
 
More info:
Create Bootable USB or DVD with Windows 8 ISO
UEFI Bootable USB Flash Drive - Create in Windows
 
Note:
If you get problems activating online, you will need to activate by phone.
 
How to Activate Windows 8 and 8.1 by Phone
 
 
Regards

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Question: Failed Hard Drive

The hard drive failed on my computer last week it has now been replaced.
Is there any way the stored information can be recovered from the disc.
If not what should i do with it destroy the hard drive or are they repairable.
thanks
adrian jones
 

Answer:Failed Hard Drive

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I have been some freezing and other glitches with me computer so i ran a start up test. The test failed and it says Hard Disk DST Failed everything else passed.It saysFailure ID: 0GE70X-66L8HA-MFPX1F-60QL03 PRODUCT ID: AAG29AV. could u help me solve this issue please or advise me. Im out of warranty. Thanks 

Answer:Hard drive DST Failed

 DST:Fail= the hard drive has failed/is failing and will need to be replaced. A retail 2.5" laptop SATA hard drive can be used. Western Digital, Segate,Toshiba,etc. Just be sure to get one of at least equal capacity as the original in order to use your Recovery Discs to install Windows and other software/drivers. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd. Your Maintenance Guide shows how to replace hard drive:http://h10032.www1.hp.com/ctg/Manual/c03575298

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My E430 warranty has just run out and now my hard drive sems to be failing for the second time. The first hard drive was replaced under warranty 5 months after purchase. I don't want to use another of the same, for obvious reasons! I plan to replace it myself thsi time. What would be the best type to use?

Answer:2nd failed hard drive

Hi,
 
What manufacturer/model is your existing failed drive?
 
I personally prefer Hitachi drives.  YMMV.  And you're going to get a bunch of conflicting opionions...
 
Z.

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I have a Belkin Hi-Speed USB 2.0 External Drive Enclosure Kit. I have a Seagate ST380020A 80GB hard drive from a 'failed' pc that I have installed in the enclosure.The hard drive is not responding - I assume the hard drive has failed?

Answer:hard drive has failed?

The jumper on the Hard Drive as to be set to MASTER for the comp to see it. You then may have to right click on My Computer Manage\Disc Management

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Question: hard drive failed

MY laptop got stuck or haung on hp boot or hp loading when i started it then i tested my hard drive and i got failure id :9TXD40-72N8HK-MFGJWK-60WM03 what dose it  mean and what is the solution for this problemhelp me

Answer:hard drive failed

Hi, The 24 character error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the boot issues you describe. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. You can contact HP starting on the link below. http://welcome.hp.com/country/w1/en/contact_us.html If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K

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Question: Hard drive failed

Hi, my hard drive failed. My question is, when I buy a new one, can I just use the system recovery disc to put all the stuff on it that came with my computer? Or do I have to buy the operating system all over again and stuff?
 

Answer:Hard drive failed

You should be able to use the system recovery disk to restore it to factory settings on the new drive. I have done this with eMachines recovery disks (They use Norton Ghost) and with HP products (didn't come with recovery disks, but had the image on a partition on the drive - you had to make your own from that).

I know with Ghost images you don't even have to worry about partition sizes -it detects the new size and auto increases the partition to utilize the new space. If for some reason the recovery disks you have don't adjust the partition size there are some utilities on this site that can help.

Make sure you have the jumper settings on the new drive the same as the old one.

Good Luck
 

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Question: HARD DRIVE FAILED

Have to replace my hard drive,The old one is finished and no data is recoverablehave some back up dvd s made with rescue and recoverywill that restore my computer to that date or one is better to use  8cd recovery disksto reinstall windows to the original factory state. next if one is able to get a copy of xp pro   how does one install the os if one does not have the sata driversthanks in advance for your help  



Lenovo 3000 J105 (8258HBU)

Answer:HARD DRIVE FAILED

Hi North450,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the HDD was not working and is replaced in your J105 Desktop, if you have created the recovery discs before the HDD got crashed. I suggest you to install the OS (Operating System) using the Recovery discs to factory reset as it will create the default recommended partitions required for the computer and I?m sorry to inform you that the SATA drivers are not available in our support website for Windows Xp, but can be download from the Intel. Below is the link to download the driver:
 

Intel Download Center

Do post us back for further queries.
 
Best Regards

Shiva Kumar




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i have a almost year old computer. i have a 80 gb hard drive and this morning i downloaded ares and downloaded some music(ya i know stupid.) well later today i was talking to my friends on aim and the computer just froze so i just restarted it and the computer came up as if saying it needed to boot off a cd. so i used my windows xp cd and put that in and that just ended up saying the hard drive had failed or something very similar to that so i used my rescue disks and it says the boot has failed so i have no clue what to do. i really need some help here. thanxs.
 

Answer:Com. says hard drive has failed

my brother says he can do a system restore but he wont be home till monday. so any of u guys could tell me how to that would be great!!! thanxs
 

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Question: Hard Drive Failed

The hard drive on one of my computers (running XP Pro) appears to have failed. By way of background, we've just had an extensive power outage and I made use of a generator. The computer has an APC Back UPS ES 750 back up that should serve as a line conditioner for the dirty generator power output, but I figured out the battery was dead, and I don't know if that bypasses whatever power modification the back up provides.

We'd used the computer the night before to watch a little mindless entertainment, and the next morning it kept re-starting. At first it would get into windows with my wallpaper up and all, but after several tries it rebooted earlier and earlier, ultimately going to a BSOD. The cause was "unmountable boot volume". The machine has the recovery console installed, but it won't load, instead going to the same BSOD.

I removed the drive and put in into my office computer. This resulted in the office machine generating a BSOD as well. It loads just fine without the faulty drive attached, but when I plug it in (with Windows XP running), down it goes.

Still using the office computer, I booted up in safe mode and started the Recovery Console. The bad drive is now drive G, and chkdsk said "the volume appears to contain one or more unrecoverable problems" and using the /r option provides the same response. Running fixmbr G: also brings up the same message.

Of course, there is important data that I haven't backed up in... Read more

Answer:Hard Drive Failed

Hold on, looks like I wasn't using the correct drive letter in the Recovery Console. Using the map command didn't reveal the drive, so I rebooted into the RC with the bad drive attached and I've now found it using map and determined its drive D. chkdsk /p is running right now, and I may be able to self rescue.
 

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Hi! I bought a Dell Inspiron 15 3541 about two years ago. About a year ago the screen froze, so I force shut down the laptop. When I turned it on, I was met with following message:
"Internal hard disk drive not found
To resolve this issue, try to reseat the drive.
No bootable devices-- strike F1 to retry boot, F2 enter setup menu, F5 enter PSA
So... I reseated it multiple times and nothing...
So what now? I'm not really a computer expert, all I really can do is replace the hard drive.
I recently found my computer again and would like the restore it. What do I do?
It came with Windows 8.1 already installed on it, then I upgraded to windows 10 if that helps at all

Answer:Help! Hard drive failed!

If you did not prepare a bootable Windows 10 install media set, you can do that from here:
www.microsoft.com/.../windows10
Once that's done, replace the drive and use the flash drive you create to reload Windows 10 onto the system.  Since it has a digital entitlement (having been activated before), that should be sufficient to activate Windows at the end of the installation.

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Question: Hard drive failed

I have two hard drives in my computer, but it seems one of them is not longer working. The computer can not longer detect the hard driver, and I hear noises as the HD is trying to turn on, and is like turning on and off.

My question is can I use the system restore to recover any files from this driver?

I'm using XP pro, with service pack 2.

Thank you for your time.
 

Answer:Hard drive failed

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Advent 3206 Win MeBeen having a few problems lately so yesterday I tried to recover the machine by using the suppled recovery disc. This failed twice on 44% with a write error. So booted with a Win98 start up disc and tried to format it, fogetting that the recovery disc removes the FAT. So tried fdisk. This ran and ran, restarting integrity checking each time it got to 100%, and twice on 66%. Eventually gave up after the seventh run and concluded that drive had had it. Please can anyone think of any other possible reason for this happening before I order a nice new massive hard drive.Many thanks.

Answer:Probably have a failed hard drive.

Going of the fact that you received a write error I agree with that fact the your HDD is FUBAR!!!In terms of buying a replacement make sure your system can take a "massive" HDD!

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Question: Hard Drive Failed

Hi. My HP laptop was 4 days over the one year when the Hard Drive failed (well the test says it has failed). If I buy a new hard drve, how can i get the Windows 10 re-applied?Also, how easy is it to find the original Microsoft code that i was provided with when i bought th laptop, from what i have read, i need to first put the Windows 8 that the laptop came with back on, and then put it through for the free upgrade to Windows 10 (which i did last August).Many thanks. rpb218 

Answer:Hard Drive Failed

Hi, As you've previously upgraded to Windows 10, a hardware profile of your machine will have been saved by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K

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Question: Failed Hard Drive

The laptop was purchased 8/2014. In 8/2015 hard drive failed and was replaced. For the past 4-5 months the system has been very slow and unable to run certain applications. Two days ago I decided to do a reset/recovery and it failed. One of the options listed, after failure, was to return to Windows, when selected that option, the system would not reboot and the Dell logo would just flash off and on.  I tried doing a recovery/restore with the USB key and it failed.  Via directions from your website I ran a test and received the following error: 2000-0142 validation 118518.......HARD DRIVE FAILURE!!!!!!!!  
AGAIN.....REALLY!!!!!!!!!! A new hard drive every year!  I believe this machine falls under the term "LEMON." There is something wrong with a laptop that requires a new hard drive every year!
 When I contacted Dell support all I received was confirmation of the error code, notification that my warranty had expired, and  instructions on how to have the machine serviced and what it would cost to do so. When I questioned the need of a third hard drive in three years, I was told heavy usage could cause it, such as gaming.   The laptop was not used for gaming purposes and he could offer no other reason why a hard drive would continue to fail.  I'm really leery of spending the money to replace the hard drive again,  wondering if this time next year I will be faced with the same dilemma.
Suggestions, thoughts, HELP.
 ... Read more

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Question: FAILED HARD DRIVE?

Whilst checking the contents of several cased external hard drives this morning one of them failed to open. The errant drive is correctly recognised as Local Disc E but on attempting to access it I get the message:E:/ is not accessible. The file or directory is corrupted and unreadable.Properties shows it as Local Disk. File System: RAW, Used Space 0 Bytes. The pie chart shows it as full however which is about correct. Computer Management shows it as Healthy.The contents are old video files which I still have the tapes for but it would certainly be better if I could access them on the disc.Any ideas or should I just format it?

Answer:FAILED HARD DRIVE?

This all depends on the nature of the 'failure'If the device is spinning but the data is inaccessible then this software may access it - but it will cost about £20 or so for a fully functioning copy.A trial is free- but wont save. Bad Copy Pro from click hereIf it is mechanically dead then it is dead.Another way is to try it on another machine - it after all may be nothing more than a USB glitch.A free alternative is to put the whole shebang in a freezer overnight and then hook it up to see what happens- has been known to work.Do report back what happens.

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Question: Hard drive failed

The hard drive failed on my daughter's y500 notebook - one year after purchase.  By the time she contacted Lenovo it was one year and four days since purchase - so the warranty had expired.  They offered an extended warranty, but no guarantee that whatever was wrong would be covered.  We decided that was too much of a gamble - since we would be out the cost of the warranty whether the laptop was fixable or not. (We did not know at that time that the hard drive had failed.)   We took the notebook to a local repair person.  He found the hard drive had failed and installed a new one.  He's asked for the recovery CD, which we don't have, since the laptop came with One Touch Recovery.   How can we get a copy of the preinstalled OS (Vista ) and software?  We hesitate to call Lenovo support, since when my son-in-law called and they offered to sell him the extended warranty, which he refused, they told him he would be charged for the next call to support... Thanks in advance for any help you can offer.klw













Solved!

Go to Solution.

Answer:Hard drive failed

if the Hard drive carshed there is no way of creating a recovery DVD's. Recovery DVD must create onece got teh computer. recovery DVD in teh same Hard Disk but different partation. you can order your from Lenove $45

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Hi All, Called into my local club tonight to see the football ( The wife was 65 today and was having a bit of a party with her pals ) and was asked to look at their office computer. Switch on computer, Opening screen We apolagise for the inconvenience Etc. Given options for Safe mode Last known Etc. problem is, no matter what option is used the computer will not go past the opening screen. ie. In safe mode the first screen come up and STOPS. In last known Etc. It comes up with the Windows XP home Edition and it stays there ( Green dots flashing across the bar ). There is no sound whatsoever from the hard drive and the hard drive indicator light isn't showing. The hard drive is a Maxtor. ( I have had Maxtor drives fail suddenly for no reason ). Would you agree that the drive has failed?. I know that I can download MAXBLAST4 onto floppy to test it. But my initial reaction is, The Hard Drive is dead. I am also aware that I can load the said drive into another computer as a slave drive and hopefully read the contents.The said computer has never been connected to the internet. Cheers Bill

Answer:Hard Drive failed or not

if you are able to get partly into windows, ie welcome screen splash etc, i doubt very much if its a hard drive problem (not saying that it is not), sounds like a windows problem, corrupt file maybe or that the hard drive is taking ages to access the boot info from the drive (as you point out the green lights still flash across the bar which shows that windows is doing something) due to fragmentation.

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Question: Failed Hard Drive?

Is there a way to retrieve everything from a failed hard drive?

Answer:Failed Hard Drive?

PURPLEPOPPY
If the data is important enough, you could hire a data recovery firm.
This will be expensive, but it's probably the best chance to recover the data from the drive.
https://www.300dollardatarecovery.com/?gclid=COvZla73z9UCFQuEaQodTCYLdA
https://www.gillware.com/

Depending on how damaged the hard drive is, first try removing the failed hard drive and use an USB adaptor similar to the following: http://www.newegg.com/Product/Product.aspx?Item=N82E16812156102
attach the hard drive to a USB port of a working computer and see if you can transfer the files and folders you need, to the computer.

Note: Only data files and folders can be transferred, any applications, utlities and programs, need to be reinstalled from their CD's, or downloaded from the publisher's website, if the Hard drive is too badly damaged, then you would need the services of a Data Recovery Company
Bev.

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Question: failed hard drive

I have a Seagate 80 gb hdd which has failed completely.It is out of warranty but my question is, would it be possible to retrieve the data on it.I can actually see a blown chip on the hdd main board it is a multichip surface mount device.I have now installed antisurge protection and I realise that to replace the chip would unviable,would it however be possible to purchase a replacement mb and reinstate the hdd that way.The hdd is a Barracuda model ST380021A,if I am on mission impossible please say so.

Answer:failed hard drive

It is possible that a power surge could have detroyed the chip on your motherboard, but if it was the hard drive that caused it, it could cause the same problems on a new motherboard.Your best bet is to buy a cheap second hand board and test it out that way.

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For awhile now (about 3-4 months) my computer has been freezing intermittently. Initially I thought it was some sort of virus or malware, but the problem would go away for awhile then come back again. Recently I got the Error Disk Recovery window and when I ran the disk repair option, it seemed to fix the problem at first. But then it came back again and then a week ago when it cropped up again, the computer rebooted on its own and now keeps referring to Error Disk Recovery.  But when I initiate the disk repair all I get is an image of the Welcome screen graphic and the progress bar never appears. Selecting the 'Start Windows Normally' option just causes the computer to reboot. I?ve run the Dell 32-bit Diagnostics Utility test and got: Error Code 0F00:1332 Msg: DISK-Block 2321200: Interrupt Request(RQ) did not set in timeAny thoughts? Thank you!

Answer:Has my hard drive failed?

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. Wheeler a computer shows possible hardware error, a backup plan needs to be initiated right away.But if you do not have a backup, do this:You can get an external hard drive for a backup of data, such as your documents, music and photos. You can boot your computer from a  CD that has nits own penetrating system. You them mount the failing drive and locate your data and copy it to the external drive.After that, proceed to try and repair the failing drive, if possible. Do the backup first. Unless you don't care. There is no way to guarantee recovery of a fainting drive. Sometimes you can, sometimes you can't.

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I have a 2010 Acer Aspire AM5910 Desktop computer. It has an Intel Core i5-650 3.2 GHZ processor and 6GB RAM. The operating system is Windows 7.

In late January, the computer wouldn?t boot into windows, and the hard drive crashed. I replaced it with a new hard drive (a Seagate 1TB SATA, 7200 RPM ? same capacity and speed as the previous hard drive, although the previous drive was by a different manufacturer).

I restored the OS and all software/data, and the computer was running fine. The computer speed was fine. Suddenly, after 6 weeks, the computer started slowing down, and then after about two days, it wouldn?t boot into Windows again.

I took the computer to Staples, where I bought the hard drive, and they agreed to test only the hard drive for free (otherwise, their charge would have been $70 to run complete diagnostics). They said that the hard drive failed the linear test.

Seagate replaced the hard drive, as it was still under warranty, but before I re-install it, I wanted to find out if it was likely that it was simply a bad Seagate drive, or if something else is likely (such as overvoltage from the power supply). We have the computer plugged into a Smart UPS that regulates incoming power, but that doesn?t mean that the power supply is not supplying steady DC on the inside.

I don?t want to put much money into a 3.5 year old computer ? it could be nearing the end of its lifespan.

Does this sound like the second (new) hard drive was fa... Read more

Answer:2nd Hard Drive Failed - Does anyone know why?

How hot is the room that you use the unit in? How stable is the incoming power from the power company? Desktops are like ovens, no matter how well you cool them. Hard drives tend to fail quicker in them.

You would need to run a Temp monitor on the unit to see how it is running. Either a unit that fits into a DVD slot on the case, or software that checks the temps on the various hardware.

Temperature is a computer killer. Same with Power Supplies can just as easily kill units.

For it being 4 years old, it does not surprise me that it lasted that long. Especially if you play games, keep it on 24/7, etc..

I have seen computers last 10-15 years. Matter of fact, I have a laptop in my basement that is now 15 years old. New Hard drive, new RAM and it runs like new.

I would say that if you are going to keep your existing system, get something to help keep it cool, and if the room is warm, say 72 or higher, get the temp down around 68-69 during the Winter. Summer, try to keep it around 71-72.

Your system is still pretty good by today's standards. Not much has changed in four years, other then a few tweaks in certain CPU & GPU lines.
 

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My hard drive failed and i can not boot up my computer or even reinstall windows 7. Is there anyway to fix my hard drive? I've read somewhere that putting it in an anti-static bag and then in the freezer will help it be usable. So overall, is there anyway to continue using this hard drive or do i have to buy another one.

Answer:Hard Drive Failed, anyway to fix?

If you're like to freeze your Hard Drive and it is one that goes cheap...i guess you better buy a new one...
or
If you have Data to recover perhaps you could give a try.

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Question: Hard Drive Failed

On the computer of mine that crashed, apparently the hard drive failed and it scraped a few things off with it. Is there a program that detects damaged files and will tell me what those files are? It's apparently only stuff in my account, and some pictures are half-missing their thumbnails, but with programs, videos, and music, it's hard to tell what is damaged. Can anyone help?

Answer:Hard Drive Failed

A good freeware program is PCInspector File Recovery ( http://www.pcinspector.de ) But it is a bit confusing to use.A good program for checking your drive for what you can recover is provided at http://www.runtime.org (it's called GetDataBack) - it's easy to use and it's free to check and see what's recoverable. BUT, it's a bit expensive ($80 US) if you choose to use it to recover your stuff.

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Screen went black and opon restarting message appeared that hard drive failed Ran a test and this error code came up. Failure id: U0C55K-7LH8HC-MFPWL1-609W03

Answer:Hard drive 1 failed

Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby  Please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further supporthttp://www.wikihow.com/Recover-Data-from-the-Hard-Drive-of-a-Dead-Laptop Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :http://h10032.www1.hp.com/ctg/Manual/c02876562.pdf  You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for oth... Read more

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Help, my new hard drive failed

I just got at new Wd 160gb hard drive. It was working fine originally but since I have a old computer I have to upgrade the BIOS to use up the new HD potential. Problem is the HD disappear with the new BIOS. ** Everytime it pluged in (New HD) the HD auto detection can't find any hard drive (No matter it was placed as single master or dual master/dual slave). Remove the new HD and everything work fine. ** Go back to the OLD BIOS and the problem is still there. Can you please tell me what 's the problem. Should I return the HD for a different one ? THank

BIOS Type : Award Modular BIOS V4.51DG
Date : 02/26/99
ID : 02/26/99-i440BX-W83977-2A69KTG9C-00
OEM : TRM-P6B40-A4x-V1.07
Chipset : Intel 440BX/ZX rev 3
 

Answer:Is my new hard drive failed

HD's that size for a while were coming with a PCI expantion card because windows doesn't allow for a hd of that size.
This could be your problem.
Otherwise without know your o/s etc.. it's hard to say
 

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Question: hard drive failed

how do i access my email accounts from another person's pc?

Answer:hard drive failed

What does email have to do with a failed hard drive? Does your email provider have web access?

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My laptop turns ones but if I click on something it freezes. I ran a diagnostic test & it told me my Hard Drive 1 failed. So what should I do ?

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After hours of work i have concluded that my hard drive (500gb 340 used data gone) has failed *sigh*. Not looking for suggestions just bored so i posted this. Until the new hdd comes in i'm having to use this really old laptop that is on its last leg.
 

Answer:Hard Drive Failed =[

Are you positive? It doesn't spin?
 

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Question: Failed Hard Drive

We have a Dell XPS One 2720 that was setup at our Rescue Squad and is out of warranty. No problem, I can replace the hard drive but non on created system discs or backups and my look at Dell.com for drivers will not allow me to download the drives ahead of time so I can install them when I install the new drive and install Windows 10. It appears I may be able to order the system discs from Dell that I think will have Windows 8 Pro and hopefully the drivers/programs that would bring the system back to where it was when new.
Is there a way to download just the drivers that won't try to auto install or expand when downloaded? I want them on a USB memory stick ready to install after loading Windows 10. Suggestions welcomed. 
Thanks,
Steve

Answer:Failed Hard Drive

Was the PC already upgraded to Win 10 or did it only have Win 8.1?
Dell no longer provides reinstallation media since it's available from Microsoft.
If the PC had Win 8.1, you can clean install Win 10 by using the ISO file to create your own bootable DVD, and it should recognize the Win 8.1 product key in BIOS and activate itself. If it previously had Win 10, it will activate again.  
You should be able to manually download all the Win 10 drivers here, and save them on a USB stick for transfer to the 2720. You will just have to know what hardware you have (eg video card), but you can find that info using your Service Tag on the Support site by checking the System Configuration link. Just don't add the drivers to a "Download List".
And remember that drivers have to be installed in the correct order, starting with the chipset drivers...

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After restarting my computer it failed to boot..saying insert boot disc..installed repair consul and tryed to fixboot..this also failed..tryed to reformat..this also failed..tryed using maxblast3.. this also would not work.. took hard drive out of master and made it slave ..installed windows to the new drive and booted from it.. sluggish start up but worked ok..tryed to access slave drive but could'nt..simply can't access this drive..is it us? any thoughts would be appreciated

Answer:Failed hard Drive ?

Maxblast 3 can give you more info on the drives than just formatting them, suggest you run it again and see if it says anything. If Maxblast finds the drive then that suggests to me its ok, if theres a problem in that the drive is dead then it wouldn't find it.

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Okay... I was 99% sure that my hard drive failed. I booted up my computer and it hung at the post...

Detecting IDE drives....

Hung there for ages and the only way I could turn it off was by forcing it to shutdown (holding down the power button).

I tried rebooting several times after that with zero results. Power was on and fans were cranking. It even seemed like the hard drive was spinning. But nothing was coming thru. The monitor stayed in power save mode. My assumption was that the hard disk failed and wasn't providing any "boot up information". So of course I buy a new hard drive.

Now that I think about it though it sounds like I have a different problem. Even with the new hard drive installed I have the same problem... power, fans, hard drive spinning... but nothing.

I've reset the CMOS with no success.

Any suggestions? Please help.

(Running AMD 2200XP+ on Soyo Ultra Dragon KT333 M/B, 512 Mb RAM, GeForce Ti4200 128Mb Vid)
 

Answer:Hard drive failed... I think... ?

One of your ram sticks has probably died. Put the original hd back in and take one ram stick out and see if it boots. If it dosn't, take the other stick out and put tthe first stick back in.
 

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Help seems like my hard drive may have failed can anyone advise

Answer:Help hard drive failed

Sure but first you have to help us help you. What kind of laptop are we talking about?

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Question: Hard Drive Failed

I Have a Western Digital 20 GB Hard Drive that when i start up system it says primary hard drive failed. how can i get the info that is in hard drive and transfer to another drive i have been told that i can change the logic board will this work. help[/ U]
 

Answer:Hard Drive Failed

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Question: Failed Hard Drive

Hi, I have one SATA 2 hard drive gone down in a Raid Array 0-Stripe
Is there any way I can salvage or back up any information on the Array?
I've got the PC running off another IDE drive with the array being seen, but one disk in the array has an error
Dave.
 

Answer:Failed Hard Drive

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Question: failed hard drive

Hey everyone!

I was told hard drives can break down & have to be replaced.
hard drives with moving parts that is.
My question is if my hard drive where to fail, I would have to buy a new one and install windows vista first to go to my windows 7 or can i just install windows 7 on it?
Not sure if you understand what I mean, if not let me know please.

I just want to keep this in mind because you never know what can happen.


Happy birthday to me (-:

Answer:failed hard drive

Well it depends if you bought a full install of windows 7 or just the upgrade. If you only bought the upgrade then you have to install vista then go to W7.

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My computer just suffered a massive failure. I'm not sure where to start, but I decided to post in the Windows XP section since it failed to boot.

After installing a program, I was promoted to restart. I did so, and Windows froze at the sign-in screen. It says "Windows is starting up" and shows the Windows logo. Normally, that would go away quickly and I would be shown the three different users. Except it never comes up. It just stays saying "Windows is starting up."

Here, the plot thickens. I have an older verison of Ubuntu installed on my PC for any such emergencies. I do a hard shutdown and tell my computer to reboot into Linux. Ubuntu tries to run a consistancy check on my hard drive, and it fails, and Ubuntu fails to boot.

This is where it gets interesting, and the only point that makes me uncertain that this isn't a failed hard drive. I put in the Ubuntu Live CD, to go on the internet and look for help, but that failed to boot. I assumed that Linux Live CD's used RAM, not hard drives, to boot up. So it doesn't seem like it matters.

Both my slave and my master drives are older, the slave is 7 years old, the master is 4 years old. Windows is installed on the master, and Ubuntu is installed on the slave, and I find it unlikely that both failed. Which makes me wonder if its the RAM or or something.

My computer's stats
Intel Pentium 4 (2.6Ghz)
NVIDIA GeForce 5200 128MB
512MB SDRAM
Master Drive, Hitachi 80GB
Slave Drive, Seaga... Read more

Answer:Failed Hard Drive or RAM?

X: http://www.memtest86.com/download.html. Go there and download an ISO image of Memtest86, burn it to a CD and use it to test your memory. Of course, you'll have to do this on another machine that boots
Boot with the disk in your CD drive and it will run. Run for about 7 passes or longer.
If it's not the memory problem, then go to the HDD maker's site and download their Diagnostic tool. It, too, will boot and run a check of your HDD. At least you'll know if those 2 devices are problematic.
Another way is to boot with your XP disk in the drive and go to the Recovery Console.
At the prompt, type chksk /r, press Enter. It will check the HDD. When it finishes and there is no problem, at the prompt, type fixboot, press Enter. Then see if it will boot.
 

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Question: Hard Drive failed.

So, I just bought Windows 8 Pro less than two weeks ago and my hard drive failed. So I had to install Windows 8 on one of my other drives but now I can't activate it with the same code.

Answer:Hard Drive failed.

Microsoft normally does not consider a hard drive change as a "system change" like they would for some other hardware such as a motherboard. Are you positive you are entering the correct product key?

You may have to contact Microsoft to get it activated. I had to do that with Windows 7 on a motherboard change (exact replacement for a failed motherboard).

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Hello everyone

I recently purchased a brand spankin' new HP computer running Vista Home Premium. It is a 2.13 Ghz Core 2 Duo processor, 2 GB of Dual channel RAM, and it used to have 2 320GB HDDs in a RAID 1 configuration. However, all that changed earlier today.

I came home from the mall and on my computer screen was something very unusual. Instead of my desktop, the screen was black with a blinking text entry area in the upper left. I hit enter and a message appeared "Disk read failure. Insert system disks and reboot." However, the computer had come pre-installed with Vista! So, I just rebooted and during the normal startup procedure, I came to a setup screen. It displayed both of my hard drives and said that both were unbootable. However, I reset (not reformatted) my first hard drive and ta-da! RAID 1 saved the day and I was able to boot into Vista.

This still leaves an issue. I have an unbootable/unusable HDD in my computer. Is there anyway I can reformat the second hard drive so that I can use it again and set up my RAID 1 again? Or is it completely gone and I should buy a new HDD?

Any thoughts or comments are appreciated.

Thank You,
robot
 

Answer:Reformatting failed Hard Drive?

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I am serviceing a four year old IBM Aptiva with a failing 8 GB hard drive. The maximum size hard drive that this machine can accomodate is 10 GB because of addressing limitations. Unfortunately, the smallest hard drive I can find is 20 GB. Is this a viable substitute? What problems can I get into and what precautions do I need to be aware of? Any help or suggestions will be appreciated.
 

Answer:Replacing a failed hard drive

If you can't get a bios update to increase the hard drive limitation the next best thing would be to use the overlay software from the hard drive manufacturer, this will bypass the limit and should allow you to install the drive at full capacity.

Bios update would be preferrable, check ibm's site first
 

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Need direction on what I should do or go as, I still some warranty days left.Thinkvantage toolbox says backup data and replace drive.So far I have used restore ,with no luck an checkdisc did nothing. So, based on those 2 things ,whom do I call or give me directions on where to sent T510 laptop 32 bit ultimate.

Answer:Hard drive failed test

http://support.lenovo.com/en_US/detail.page?DocID=HT036550
 
Here's your support phone number.
 
Dave
 
 

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Answer:My hard drive failed so I replaced it but how do I...

To reinstall Windows 8 on your computer, you can follow the instructions mentioned on the links below:http://windows.microsoft.com/en-us/windows-8/clean-installhttp://www.wikihow.com/Install-Windows-8 Hope this will help you.

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Hello! I tried to start up the system but it failed with an error: 1720-SMART Hard Drive detects imminent failure.Failing Drive: SATA0Failing Attribute: #B8 After the system test it showed Failure ID: 9GDUHL-7QX83T-GXPSMG-60DL03Product ID: J4W69AA#ABL Could you help on forum or we should contact repair service. Thanks!











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Answer:Failed to start Hard Drive 301

Hi, You're welcome. Check Newegg or Amazon for a replacement HDD. Here's what is in your PC now. You have a Hybrid HDD.Size: 1 TB HDDCache: 8 GB SSD for fast accelerationInterface: SATAWidth: 6.4 cm (2.5 in)You can replace with the same or buy a 1 TB SSD. The 1 TB SSD is somewhat pricey but will provide better performance by not being limited to only an 8 GB SSD cache. Stick with a 1 TB size drive or you will have a problem reinstalling the HP factory image.  Win 10 will install on any size SSD. So you can buy a 500 GB SSD or even a 250 GB SSD. You just won't be able to install the HP factory OS on those drives. Jay  

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My son's laptop hard drive failed at school.  He did not have a recovery disc.  I replaced the failed hard drive with one from another laptop (which I converted to a ssd).  I can boot the laptop to the login screen but cannot get it to recognize a PIN.  My recovery disc from the other laptop will not work and as I mentioned, my son did not make a recovery disc for his laptop.  Since the hard drive failed the first quarter after the 1 year warrenty expired, HP will not even talk to me about what I might do.  Since HP no longer provides discs to go with the pre-loaded software I am stuck.  What do I need to do?  Do I have to go buy another license for Windows 10 and wipe the drive to start over?

Answer:replaced failed hard drive, cannot log in

They should still have Recovery Media for a Windows 10 machine. They still have media for windows 8 machines and some windows 7.

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my dell vostro 3550 64 bit i5 windows 7. has just done a self test and come back saying hard drive critical

hard drive
model WDC WD3200BEKT-75PVMTO
SIZE 298.1GB
MARKETED SIZE 320GB
CACHE SIZE 16MB
ROTATION SPEED 7200RPM
STOREAGE 227.03 FREE OF 283.34GB

THE FAILED TESTS WERE
SMART SHORT SELF TEST WD16-F7B
TARGETED READ TEST WHD20-NPC

do i have to take to repair shop for new hard drive or is there anything i can do/try 1st. it is out of warranty and approx 3-4 years old

cheers peter
 

Answer:hard drive failed test

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Ok i bought a seagate 1 and 1/2 terrabyte hard drive and it failed after 7 months. So i am going to have to try and rma it. But in the mean time i will be with out a computer. So i want to buy a new one. But i went to newegg to see what was for sale and did some research on them it seems like most of the good hard drives that are more then 1 terrabyte are failing. I looked at some western digital models and the only one i saw that might be reliable was priced at $289 and i was looking to buy for around $100. I googled the models that were around this price range and with a 1tb capacity and the only one that i found was a hitachi model that would work but the customer feedback said it was noisy. Does anyone have any suggestions on where i can find a good one at a good price.
 

Answer:i need a new 1 tb + hard drive cause the last one failed any suggestions?

Seagate Barracuda 1TB
 

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My second hard drive just failed!!

It's a Western Digital Green 1Gb SATA; I've been using it as a second hdd for storage, for about 1.5 years.

I can't see it with Explorer.

Error messages:
"E: is not accessible. Data error (cyclic redundancy error)"
and
"You need to format the disk before you can use it"

This happened suddenly, today, out of the blue.

When I go to Disk Management, after a long time it says that the drive is RAW and healthy!

I ran a test with SeaTools after rebooting and it shows that "test failed" and some codes.

Here are the images:
http://box.c.yimg.jp/res/box-s-m5p4...a5f2-22096f1f558a&etag=127004bd13639665552443

http://box.c.yimg.jp/res/box-s-m5p4...9869-e9eae2aafc2e&etag=c29ce28113639665568395

http://box.c.yimg.jp/res/box-s-m5p4...41-2c13f117e2c6&etag=eea839131363966558102131

The hdd gave little signs of problems before (like cyclic redundancy error), so at that time I ran check disk at boot, but it never happened to fail..

Please help, what can I do?
 

Answer:Hard drive failed, crashed!

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Packard bell club66 desktop will not auto detect a replacement Maxtor 40 Gb hard disk drive.The faulty original was 5 Gb.How do i manually cofigure the system to use the new drive?

Answer:Replacing failed hard drive.

The drive may need to be formatted before you can use it.Try setting it up as a 'slave' and see if it works.

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My hard drive on my laptop is no longer working. Do I need to buy a new one?HP Diagnostic Codes: Testing Drive: 1Hard Drive SMART Check : PASSEDHard Drive Short DST Check : FAILED FAILURE ID : MCU3L2-7AP8A3-XD7V6K-60Q103PRODUCT ID : K7W82UA#ADA Hard Drive 1 ----------------------------------------------------------------------------------------------------------- Component Test : FAILED Press Escape (esc) to go back to the main menu or click on the button below.         Please help me. Thank you!

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All if sudden my system began running a pc diagnosis and was stuck for hours. After taking the steps to run a quick and extensive test they both failed on hard drive. Failure ID 6BSNKV-7PN83S-MFPV6K-60T303

Answer:Hard drive test failed

Your hard drive has failed and needs to be replaced.  Once you replace the hard drive then you'll need to reinstall the operating system (OS) and software/drivers so that your system is operational.

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Just a short note of thanks to those who took the time to help this old sod out. I have now got my 2nd hard drive working as Master, re installed Windows XP, got my modem working (a new one as the old un would not perform , I could not find the driver)now I hope to do the job properly by obtaing a Maxtor HD and downloading Maxblast or some other mirror image programme. or could I simply !! install my operating system onto the slave HD ? lots to learn but for now Thanks again everyone.Prof.

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I have an Ideapad U400. Recently the hard drive failed. I was able to determine this because after replacing the hard drive with a spare and loading up the latest copy of Ubuntu on it it works just fine. I have a universal adapter for any hard drive to USB so I took the old drive and tried to recover any data off of it that I could but the drive had some sort of hardware failure and couldnt be recovered. The problem I am running in to now is that this laptop did not come with any software to reinstall the OS. It came with Windows 7 originally, and sure there was a recovery partition but that was on the old (non functional) hard drive. Does anyone know how I would go about getting a replacement operating system for this laptop without having to buy another copy of windows? I have been all over the support site and am unable to find anything about how to "onekey recover" from a failed hard drive.

Answer:Hard Drive Failed - Dont have OS

You call tech support. Ask about their one key recovery disc set for your unit.

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Notebook running very slow, barely ever used, so took it for a check and have been told the hard drive has failed. They want to replace A 2TB drive with a 500GB drive because they say it is more stable?  Doesn't sound right to me....... 













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Answer:Hard drive failed. 2TB to be replaced by 500 GB because it i...

Agreed. They are just trying to get you to take what they happen to have in stock. Run don't walk to another technician. 

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Hello, two days ago my Lenovo Twist S230u laptop started to freeze a lot, especially when I tried to multitask (like switching to a separate window). It probably took ten minutes each time for the computer to unfreeze and continue. Prior to this incident, the in-built 'Lenovo Solutin Center' software ran an automatic diagnostic test, and said that the laptop failed the SMART short-self test (unfortunately I forgot to copy the error code). I didn't think much of it at the time since my laptop is only 5-months old. Just in case, I performed a disk cleanup, disk defrag and made sure everything is up to date. This was when the laptop began to freeze quite a lot. In desperation (and stupidity), I typed the chkdsk /r command in command prompt and asked it to run at reboot. Apparently the SMART short self test is a physical problem rather than a software problem, so obviously chkdsk won't help. chkdsk ran for about two days now which is clearly too long for a 500gb HDD laptop. I've only used about half of this space too. I forced a shut down and now I cannot access Windows 8.1 through the boot menu (it just hangs on a black screen). Loading a rebootable USB recovery drive is not doing anything too. I previously sought support on the Microsoft Answers website. They said that my 'hard disk is failing' and I will need to have my HDD replaced. I just want a second opinion here. Is warranty valid under this circumstance? From what I ... Read more

Answer:5 months...and hard drive has failed

Never mind. I've contacted Lenovo and they said they are able to replace the HDD under the current warranty agreement. 

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I have got hard drive problem.I done hard drive test and failed dst test.FAILURE ID 0TQHVK-8517G7-XD7WMA-60VH03 what's this mean and how to fix?













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Answer:Hard drive dst check failed

As we have properly understood your issue you are getting hard drive issue: The 24 character error code for the short Disk Self Test ( DST ) would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the start-up issue that you describe.  Nitin singh guleria

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