Computer Support Forum

Failed dead hard drive

Question: Failed dead hard drive

I wanted to post my experience so that other members of the greater community can gain from my mishap and the overcoming of it.

I plugged a wrong power supply into my external hard drive which fried the circuit board on the back of the drive. The Hard drive would not power up or show on my computer. This posed a problem to me in several ways the major of which was that it was full with 400 gig of important information like all my childrens photo's of the last 5 years...needless to say I panicked.

I scoured the internet to see what I could do - praise to Google!! I learned that it could be failed internally, the board on the back of the drive has failed or something else. (The drive failed to work in another external case so I knew it was the drive and not the case). I learned that I was up for anywhere from $1500AUD - $2500AUD to have the data professionally recovered. As I rang each company they would state how they were the best and put doubts in my head as to other companies. This was confusing for me and something that I would have to do as a last resort (the data was more important than the money).

I went to a computer store and bought the same HDD - seagate 400GB. Upon returning home I swapped the Boards on the back. My failed drive jumped into action and powered up, I heard the heads of the drive release and then it started to read, then powered down. I later learned that the drive has a firmware and the board must match the drive. When the drive read the firmware it conflicted and shut the drive down. This indicated to me that the drive was ok, it was the board on the back of the drive that was the problem. I came to the conclusion that if fixed the original board then the drive would perhaps work.

My research took a different path now. I was looking for a company who fixed circuit boards. I rang a few companies who stated that they did not do that kind of work. I then rang and spoke to Bruce Rowe from TESTRONICS a small company in Melbourne. Although Bruce could not promise anything, he did say that he would have a look at the drive and see what the problem was. I sent Bruce both the drives and the external case giving him permission to use the other board as parts for the drive.

Bruce worked his magic and determined that there were dead components on the failed drive and using the new drive he was able to fix the old drive. I now have all my precious data back and backed up (of course). Bruce also kept me informed of where he was up to at each stage of the process.

I post this message out of sheer gratitude for Bruce and his company TESTRONICS. He pushed his boundaries, broadened his skill base and helped me in my time of need without taking advantage of me financially like all the other data recovery companies.

Please I am not trying to have a go at other data recovery options - if my drive was damaged internally then it would have been my only approach to get my data back. They too have a vital role to play in data recovery. I just don't understand how they justify $2500 for recovery.

Thanks for reading and hope that this information helps any other person stuck in my position.

Testronics website is below.
http://www.testronics.com.au/contact_us.htm

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Preferred Solution: Failed dead hard drive

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Failed dead hard drive

Glad you got your data!

One tool that might prove handy to keep on hand and that has rescued me in the past is a usb hard drive cable. I have IDE ones; I am sure by now they probably have ones that will also read SATA drives. It lets you connect to the pins on the back and then to a usb port on a computer. They don't cost alot and I have been successful getting data off drives that were otherwise unbootable.

Of course, regular backup would save us all. But....who's got time for THAT? :O

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So this really irritates me because I just spent hundreds of dollars sending my laptop to HP last year because the hard drive completely failed. I have a 1TB hybrid hard drive and 22Gb solid state used for caching.  When I booted up my computer Intel Rapid Storage Technology said there was an issue.  When I opened it, it says that the status of: SATA disk (932 GB)(System) Accelerated, is Failed.  My SATA_Array_0001 22GB is fine though.  So I ran a System Quick Test,everything passed except Hard Drive Short DST Check: FAILEDFAILURE ID: Q4MP7Q-6RA82U-MFGJWK-60W303 This is weird because other than the computer telling me there is something wrong every time I restart it, It seems to run just fine.  Im just worried because I don't want it to randomly die on me one day.  

Answer:SATA disk failed and Hard Drive Short DST Check: Failed

Hi there @nmulji,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums and understand that the Hard Drive in your HP ENVY TouchSmart 15t-j100 Select Edition CTO Notebook PC failed the Short DST Check.  SMART (Self-Monitoring Analysis and Reporting Technology System) uses a technology known as predictive failure analysis to tell you when a hard drive failure is imminent. Have you tried to Restore the BIOS? If not, please try this step first. Then, just to be on the safe side, back up your data that way it does not get lost. However, there might be certain conditions that cause a hard drive failure message to display when a problem does not exist (a false positive). To fix false positive hard drive errors, please try updating the hard drive firmware. You can check whether an update is available by going to the  Get software and drivers page. You will need to put in your Model Number and then click the links that pertain to the computer configuration and see if a hard drive update is available.  You could also try to do a  Disk Defragment to consolidate files and move them to another section of the drive where errors are less likely to occur. Did this reply resolve your issue or answer your question? If... Read more

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I was running Win XP which finally failed and I was able to enter in safe mode (only, no networking) and ran all the tests I could think of. Hard drive is ok and so I attempted to repair WinXP from the installation CD. However, the PC failed to shut down and restart so I eventually force closed it. Now it won't even load past the initial black windows screen, don't even get the option of going into safe mode.

Is there any way I (or someone) could access the hard drive to retrieve the data? I guess I could reinstall the OS but don't want to do that yet as I'll definitely lose the data.

Any advice would be appreciated.

Thanks.
 

Answer:Win XP failed, repair failed -- can I access hard drive?

Sure, there are many ways. Depending on what you want in the end decides how to proceed.

If you have a lot of space free on the drive, you could boot off a linux dvd and create a new partition. You'd have to shrink the existing, then make a new one. Then you could just copy over the data from the old one to the new one. Then reinstall windows onto the old partition, and copy your stuff back (then delete the partition and expand the remaining to fill the rest of the space).

You can also just boot off a linux disk and copy it to a thumb drive or whatever.

Or you could remove the hard drive and place it in another computer.

Also, I'm not convinced you lose the data if you install Windows again. I'm pretty sure you can install without formatting the drive. Your programs won't work, but it shouldn't overwrite any of your data. This is a non-ideal solution though.
 

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Here's a first for me....usually when a hard drive dies, it's dead....end of story.

I have/had 3 hard drives in my system. A brand new one (80 gig) and since my bios doesn't support over the 60ish limit, I used an overlay program to get the drive recognized.

Before this I also had 3 hard drives, all varying sizes, with no overlay programs.

As each hard drive had an operating system, I could access my bios setup and boot from either of the three.

After I installed the 80 gig with the ezbios (yes, I installed it on the other two drives as well) everything was happy, except for the fact I could no longer boot independently to the other drives.

I thought, no biggie. Still everything happy.

This morning, turned on computer, tried to access the 30 gig hard drive for some files, and the click, click, hard time trying to access, but finally it did......sooooooooo, then I rebooted and guess what....no 30 gig drive.

Wonderful.......disconnected the other drives, tried to boot to that one, no operating system, rebooted again, physical medium error....not going to be a good day.

Tried booting with a boot disk, fdisk politely tells me no fixed c: drive present......lovely.

Downloaded the recovery program recommended by Slithy (thanks, hope you're reading this too) and it would not even acknowledge that the drive existed. The drive was still being seen in the bios, correctly.

Downloaded the Maxtor drive diagnostics and got all the lovely 'you're in ... Read more

Answer:When is a dead hard drive not dead

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*as Noel tidy beard would say?

i have just been given a 200Gb Western Digital HDDm which appears to be faulty
after connecting it it storts to whir as it spins, then makes a clicking noise (as though a gear has been dropped) and stops.

does this mean it's dead or could it be salvageable?

cheers
 

Answer:Hard Drive; Dead or no Dead*

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Is there any software that will allow me to do this using a CD Image ... I just can't boot my computer into Windows to get the files by using installed software. Any suggestions?

Answer:Hard Drive Dead ... Need to move folder over to new hard drive!

Please explain more fully what you want to do. If your hard drive is dead, any folders on it have gone to computer heaven. Perhaps you need a bootable CD-ROM?

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hi all,
i hope someone can help me out, i am a newbie to all this so bare with me.
my hard drive failed over a month ago but i managed to do a system image with win7 to my new 2tb internal hard drive. i cannot get the image recovery to work as i says "no image can be found on hard disk". i am at a loss from there. I have tried and cried over this as its driving me mad as i have no pc.

Leroy

Answer:hard drive failed, system image not found on hard drive

just to add really that the system image is on my new hard drive (2tb internal). i use the boot dvd and i get a far as "repair my computer" click on it, sometimes i get message saying not compatable with this version of windows other times it lets me on to next bit, then says no image can be found on hard drive. if i go through the load drivers i can see my hard drive with items on it. ie windowsbackup and others. again i am at a loss with this, any help would be greatful.

Leroy

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Had this laptop for about 6 years, had a few issues in the past, but nothing major like this. After, I ran a system dianostic, the result shown that the Hard drive short DST failed. Not totally sure how to do a recovery, I do have the Recovery Discs, so I searched up how to run the discs; turned on the system- press f11-  window loading files- window starting- then it just stuck on a window blue screen with nothing but the cursor. Can I even use the Recovery Discs? I want to replace the old HDD with a new SSD, but I'm not sure if I have to install a new OS or can I recover the old hard drive OS and transfer to the SSD?

Answer:Hard Drive failure (Hard Drive Short DST Check: Failed)

DST:Fail means  the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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Ok...

My 150 gig hard drive seems to have died. It was in an external enclosure and it was an ide Maxtor drive. One day when I turned it on, there was no connection sound in Win7, and the external drive enclosure had a red light...not the usual green it becomes when the computer 'sees' the drive. I was waiting for just 2 more months to at least backup the drive when I could afford some blank dvds. So, I hooked it directly into my motherboard internally and Win7 still doesn't see it, even in 'disk management' under System properties. Is there anything I can do to get my data back? Any programs I can run? Any ideas?? Thank you for any help. =)
 

Answer:Solved: the Death of a Hard Friend (is my hard drive dead???)

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Greetings! Subject line says it all! I wish to resurrect an heirloom R31 with a dead hard drive by somehow upgrading the Bios to accept USB drive boot-ups with Windows and Linux. New HD out of question right now. I''m wondering whether there's an Ethernet/internet way of implementing this. I'm not a techie but I'll try to deal with techie solutions if possible. Thanks for any advice! Jim in NYC    

Answer:Can R31 Bios Be Upgraded Without (dead) Hard Drive To Allow USB Drive Booting?

Hello and welcome,
 
I don't know the answer to your question for certain.  I can say that on my almost-as-old R40 it is possible to boot a USB flash drive, but it takes a bit of a tap dance.
 
Hmm, are you looking to boot a flash drive or an HDD? Either way, this _might_ apply to your heirloom.  Some notes from my old blog:
 
...Since it looks like a HD, it does not show up in the laptop's boot device menu (F12 during boot), but it does show up as a hard drive deep in the BIOS config.  It would be much nicer if the BIOS would present the jump drive as an option in the "Removable Devices" portion of the boot device menu.
 
To boot from the formatted jump drive, first install it in a USB slot, then start the ThinkPad and go to the BIOS configuration screen:
 
BIOS SETUP>STARTUP>BOOT>HARD DRIVE>LEXAR...
 
Use F5/F6 to move the jump drive up to the hard disk default position (the first).  Save the configuration, and reboot to the jump drive, either by letting it default to HD, or by selecting Hard Drive via F12.  Once the jump drive has been removed (and/or the machine rebooted?) the jump drive will no longer be the default.  It is necessary to go to BIOS each time the jump drive is booted.
 
Maybe...
Z.
 

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The R51 2887-W1F has a dead HDD.I start the laptop and WinXP Pro sits at the opening screen for 45 minutes.Nothing new installed, infact the Access button just freezes the laptop after a while too. I pulled the HDD out and ran a number of hardware tests, even MemTest86 for 4 hours and the laptop is in good shape.I put the HDD on an 2.5"-to-3.5" IDE adapter and tried to get 3 different PCs to see the HDD but I can't see the HDD and so I can't copy anything over to the PC.Any thoughts on how to do so? Since it appears to be a dead/dying 20GB HDD, I was going to replace it with a 80 GB HDD.I understand that's the biggest this R51 can use/see. I know the R51 had a special partition with some files, and IBM has a TON of special drivers too. So what problems can I expect with an outright replacement of HDD?Do I actually need the special partition & if so how do i install it? Moderator Note; please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market. Knowing your location helps us help youMessage Edited by andyP on 09-22-2008 06:43 PM

Answer:R51 2887 Hard drive is dead, how to replace the drive and setup.

You should be able to upgrade to any PATA size drive of 9.5 mm thickness that you wish, there is no limit in size. So you can get a 250 gig if you want, any harddrive brand. If you don't have the original recovery cd, then you will have to use off the shelf version of the XP pro cd and activate it using your own s/n on the bottom of the laptop. You can download most of the drivers off the Lenovo.com support site.  

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Xp would not start because my hard drive went south. At least that's what Dell says. They got into my system to take a look see, and the conversation lasted all but a few minutes. Apparently that was the problem the whole time and i didn't know it. I have a refurbished one on order and hopefully it will be here soon. Gonna do the surgery myself. It looks pretty easy. I think installing the new burner was a little more diffucult. I didn't want to spend a whole lot because i'm gonna get a new computer in February. Any advise would be appreciated.

Answer:XP failed because hard drive failed....

Remember when installing the drive to unplug the computer and take out the battery if it is a laptop. Also avoid carpet or any static.

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hi there, i have a problem with my parents pc.they told me that when they tried switching it on, there was nothing, so after i looked, i replaced the old 230w psu with a 300w psu.we now have power, but the pc fails to boot up, as if the hard drive is dead. the h/d led is on all of the time even if no power connector is removed, just to leave the ribbon cable attached.the monitor led just flashes. there is no noise or attempt to do anything from the h/d. i quickly checked all the usual stuff, e.g seating of cards and cables etc, but to no avail.Any ideas???m/board???? h/d????Any help is appreciated.

Answer:is my hard drive dead???

Disconnect everything except cpu, graphics card and memory and switch on - does it boot the monitor if not - try replacing RAM, then if graphics on board try a plug in card pci will do to test, if still no joy down to mobo or cpu.

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Question: Dead Hard Drive

Last night I got back home from a 2 weeks trip, turned on my computer and everything was working just fine. Then this morning when I tried to turn it on, I got an error saying that the boot drive could not be found and that I had to use the windows disk to repair the BCD. This particular hard drive is a few years old (bought it around late 2005). I have a lot of stuff on it that I really need, and I am not sure if I can get the stuff back. BIOS doesn't recoginize it and when I boot up using a different hard drive, I can't see it in the disk management. Is there any hope for recovering my data??
 

Answer:Dead Hard Drive

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Question: Dead hard drive?

I turned on my desktop earlier and everything was fine.  I was at my desk on the other side of the room when it suddenly shut off on it's own.  When I tried to turn it back on, it would power on, but the monitor/display won't start up.  The HD light is solid (not blinking) and I don't hear the HD winding up.  At first I thought it might have been an issue with my video card so I switched it out with a spare I had but that didn't help.  I've had HDs go out in the past, but at least with W95/98 I seem to remember getting a message that the HD was about to fail, I didn't see any such message this time (using W7).  Any suggestions or does it sound like my HD is toast?  Luckily I'm not too concerned, other than the expense of buying a new HD all my important info (pics, etc) are on an external HD.Update:  I saw something online where someone was describing a similar problem and was told to remove the power cord and then hold the power button for 30 seconds, then plug the cord back in.  Tried that and when I hit power, only two of the lighted fans I have lit up and then it shut off.  I hit power again and this time it stayed on, but again only those two fans were lit and it wouldn't boot.  Now I'm wondering if it could be the power supply which I've never replaced (had the PC for 8 years or so).

Answer:Dead hard drive?

No suggestions? 

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I have a western digital 200gb SATA hard drive
http://www.newegg.com/app/ViewProductDesc.asp?description=22-144-153&depa=0
thats my hd.
My WD hd recently restarted on me while talking on aim, when it restarted it would freeze the moment windows xp professional started to load. I tried to go into recovery console and new installation using the win.xp professional cd but the moment i pressed the recovery console or tried to get into new installation/repair installion it would freeze. Is this a dead hard drive problem? i'd like to know if i'd be able to get a replacment
 

Answer:Hard drive dead or not?

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My power went out last night, then cycled on and off four or five times before coming back on.  My PC is connected to a surge protector, and at first, it restarted and everything seemed fine.  Then it froze and I had to do a hard reboot.  Windows loaded, but my start menu and the task bar looked a little strange.  All of my files(pictures, music, documents) are accessible, but I cannot connect to the internet or some of my programs.  When I restart in safe mode and run the Dell diagnostics, my IDE fails--get 0F00: 021A, 041A, and 131A codes.  I did not have an external drive for backup  (almost bought one earlier in the week and now wish I had).  I have about 30GB of files with no way to salvage them that I know of.  I now have an external drive, but I cannot install it on the PC.  Since I am fairly certain the hard drive is a lost cause, I was hoping someone could tell me how I might save my files?  I am not a computer expert, but I am pretty good at following detailed instructions!Thank you for the assistance!

Answer:Need Help! I think my hard drive is dead!

OS?

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Question: Dead Hard Drive?

So my old 250 GB hard drive that came with my computer is acting a little strange. It makes a strange beeping noise when I turn on the computer, and if I let it try to start up I get a "disk boot failure, insert disk and press enter" (but I think this is because of my other HD). Also when I go into the boot menu it doesn't appear in the hard drive group, just my 750 GB Western Digital.

I've heard of the "click of death" and I'm suspecting that it's dead. Just wondering if it really is.
Thanks
 

Answer:Dead Hard Drive?

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In the process of panicking over removing a fake spyware programme (see earlier post) I knocked over my 'Western Digital Elements 1TB External Hard Drive'. It now won't show up as a drive. the lights are on but the drive doesn't respond. Thankfully we have a second back up drive, but is that it? Its only a couple of months old! Are they that easy to damage? It fell from the top of the pc tower on to the floor. (pc tower is also on the ground)

Answer:Ex. Hard drive dead

Unlucky if drive is damage they do not like shocks such as a fall
If your lucky drive is OK but power system is damaged try removing drive from case and fit either direct to a spare sata port in your PC or by another case to put it in link text

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Question: Dead hard drive

Hi!

I would be very happy if someone could give me some advice on my problem.

I've got a knocked out harddrive (not the boot-drive) from a power surge. When I boot XP I get a black screen and can hear the hard drive searching with a low click clocking sound a few times then it hangs.

I ran Testdisk in Mepis and found the partition after a quick search. I can view all the files in the partition. I got a warning "Incorrect number of heads/cylinder 16 (NTFS) != 255 (HD)." I forgot the warning and wrote a new FAT.

Tried to reboot in XP with the same result as before but now it searches the disk a lot longer then before.

Tried testdisk again but this time it reports a write error when I try to write a FAT.

It also reports a read error at 0/0/7 (lba=6)

I was able to copy some files to another partition within Testdisk.

I am a bit confused as the disk and partition seems to be ok, but it can't be mounted in Linux and makes the XP boot freeze.

Can it be saved or should i just try to copy the content to a new HD?

Thanks!
 

Answer:Dead hard drive

Definitely copy the data to a new HD if you can before the drive stops completely
 

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My Dad's gone and wrecked his hard drive by shutting down while running Norton Antivirus. After that he kept getting the blue screen of death. There wasn't anything to back up, so I just went straight to fdisk to completely repartition and reformat it, but his 160GB drive was only showing up as 21.5GB. I checked this with the partitioning software from windows XP and Debian Linux and both of those recognised the full drive. I partitioned it into two 80GB partitions with XP and went back to fdisk which told me that there were two 40GB partitions and the total disk size was 21.5GB. I used sys C: from win98 boot disk and MBRtool to replace the master boot record and tried fdisk again but still 21.5GB. I just downloaded [email protected] Killdisk from here and zeroed the entire drive but it still shows up as 21.5GB on fdisk.
I'm beginning to suspect a head crash or some other mechanical failure but only DOS based stuff has a problem with the drive. Also I don't really want to tell him his drive's dead. He's only had it a few weeks and didn't keep the receipt like I told him to.
Any other suggestions or advice?

His PC:
AMD Athlon 2000+
A Bit VA-20 mainboard
384MB RAM
160GB Samsung hard drive
Windows 98
 

Answer:Is This Hard Drive Dead?

Cade said:



My Dad's gone and wrecked his hard drive by shutting down while running Norton Antivirus. After that he kept getting the blue screen of death. There wasn't anything to back up, so I just went straight to fdisk to completely repartition and reformat it, but his 160GB drive was only showing up as 21.5GB. I checked this with the partitioning software from windows XP and Debian Linux and both of those recognised the full drive. I partitioned it into two 80GB partitions with XP and went back to fdisk which told me that there were two 40GB partitions and the total disk size was 21.5GB. I used sys C: from win98 boot disk and MBRtool to replace the master boot record and tried fdisk again but still 21.5GB. I just downloaded [email protected] Killdisk from here and zeroed the entire drive but it still shows up as 21.5GB on fdisk.
I'm beginning to suspect a head crash or some other mechanical failure but only DOS based stuff has a problem with the drive. Also I don't really want to tell him his drive's dead. He's only had it a few weeks and didn't keep the receipt like I told him to.
Any other suggestions or advice?

His PC:
AMD Athlon 2000+
A Bit VA-20 mainboard
384MB RAM
160GB Samsung hard drive
Windows 98Click to expand...

Did you try a low level format (it erases everything on the hard drive including the boot record), if so then i would say the hard drive is history.
 

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Question: Dead Hard drive?

My friend was shutting down his PC the other day, and didn't feel like waiting for it to shut itself down, so he held the button down. I went there, did what I could, reset bios, boot disk etc etc and I couldn't get it to read windows. It would post up and once it would start loading windows it would restart. I am thinking the hardrive is dead, any second opinions?
 

Answer:Dead Hard drive?

The Master Boot Record in the hard drive has been corrupted

Look here for instructions:

http://askbobrankin.com/fix_mbr.html
 

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I have a spare AOpen Mobo MX 46-533V. So I decided to put in an older second hand (ebay) 20Gb hard drive and memory.

6 months ago - memory, mobo, cdr etc were all working fine. I built a new super system leaving me with these parts.

Anyway, i decided to build a second system and installed the 20Gb hard disk but couldn't load windows, I got loads of error messages resulting in one messages saying hard drive could be damaged. Rubbish seconds I thought. So I bought a brand NEW 40GB Maxtor and this is doing the same. At first it loaded windows up to the point where the blue bar scrolls accross the bottom and then it freezes. I tried to delete the partition and then reformat and re install windows. Now all I get is bad partition message, disc may be damaged etc. This can't happen on 2 discs, can a faulty installation somehow damage the hard disk beyond repair?

Any ideas?
 

Answer:Dead Hard drive or not?

I've had bad RAM do that before, not with the faulty hd errors, but with inconsistent install behavior.
I suggest downloading memtest86 as well as drive diagnostic tools for your hds. Run them both (seperately) and you will likely find your culprit.

My bet is on the RAM either being bad (or mixed brands/timings), or not liking your motherboard.
 

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Question: Hard Drive Dead?

Hi, I have an old sony vaio laptop pcg-f650 and it just stopped working. At start up I get the following message-

Disc I/O error: Status=000000000
Win2000 could not start because the following file is missing or corrupt <win2000>\system32\ntoskrnl.exe
Please reinstall a copy of the above file.

Is my old 12GB mini Hard Drive gone? Do I need a new one? There is also a clicking sound coming from the interior; I assume it is the broken HD.

Any suggestions would be much appreciated.
Thank you.
 

Answer:Hard Drive Dead?

Read this.

Raybro
 

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Question: Dead Hard Drive

hi, Yesterday my Seagate hard drive failed. Its nearly 6 years old so it was bound to happen. but i was wondering if theres anyway to get the data off the broken hard drive without having to pay people in technical labs to do it or fix the drive.

Im not sure wether the its spinning and the magnetic head is stuck or its not spinning and the head is trying to read.

If it helps its a seagate "U series 5" only 20 gb but i have important data on it. Ive been running it as slave on Windows XP. Just before it failed Windows wanted to run scan disk on the drive but after that took over an hour without completing i cancelled it, which is probably why it died.

Thanks in advance
woody
 

Answer:Dead Hard Drive

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Can anybody tell me where to go for help finding a used
PCB (printed circuit board)??

I have a 250gb WD (Western Digital) SATA Hard Drive
and I need a used PCB to "try" and recover very important data from.

Model: WD2500JD-75HBB0
Date: 22 NOV 2004
DCM: DSBHCTJAH
Firmware REV: A00

Thanks,

Rob
 

Answer:Dead Hard Drive..............

What everyone does, including the professionals, is to get an exact matching hard drive and use it for parts to rebuild (replace) the faulty bits. You won't find just the PCB. I don't know all the sources that pros develop and use but Ebay is one.
 

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i m using dell system optiplex GX150 (quite old one)
and now a days i m facing a problem regarding my hd.
whenever i starts my comp.
i simply got an error like this

"DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE 0 ON THE PRIMARY EIDE CONTROLLER IS OPERATING OUTSIDE OF NORMAL SPECIFICATIONS. IT IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD-DRIVE BY CALLING YOUR SUPPORT DESK OR DELL COMPUTER CORPORATION.

STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN SETUP UTILITY

When i press f1

DISK READ ERROR OCCURRED PRESS CTRL+ALT+DEL TO RESTART "

and most imp. thing is that my harddisk keep ticking i.e. constantly give tick - tick sound.

as i myself have a gud hardware knowledge which says that it is dead.

if i send it to DELL for repairing they will surely replace it wid new one and also take minimum of 15 -20 days.
i have much imp. data in this HD.
so i dont want to loose it . now i dont have a comp. to work on and i m using LAPTOP of my frnd.
now i m typing this in my mobile.
THE most strange thing is that this prob. occures suddenly when i doing sum work on it and it suddenly hangs and got off and after it doesnt START.


NOW THESE FORUMS ARE MY LAST HOPE.

much help appreciated .
plz plz frndz help me.

i wud be grateful to u all plz.

Answer:Is my hard-drive dead???

Well with clicking noises your assumption is correct that the drive has most likely failed.

Perhaps it is time for the freezer trick.
Do not laugh I am serious.
Pull the hard drive and put it in a plastic bag in the freezer for around an hour.
Have a hard drive or cd's ready to receive your important data. USB hard drive is the best.
Plug it back in and get as much data off of it as you can. If you are lucky you may have 15 minutes.
Sometimes you can repeat this process 3 or 4 times and it does not work for all types of drive failures.

If not it is pay the high price of pro data recovery where they pull the platters and do it that way.

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Hello,I have a WD "My Passport Ultra" and yesterday when I went to move some files onto it I couldn't find it listed on my computer. It still shows up in the devises and says that the drivers are up to date but I can't see the drive on my computer. I have Windows 7 on my computer, on the main hard drive. I have a backup hard drive that has Windows 10 and it shows up there and I can see the contents of the drive but when I go to open a file it stays there is an I/O error problem. So I was wondering if my USB hard drive is dead or since I can see it on the computer with the back up drive can I still get the files off it. Is there a way to fix I/O error problems or will I have to scrap the hard drive?

Answer:Dead USB Hard Drive?

Well while I am waiting I decided to try a trial version of "easeUS Data Recovery" software. It says I have a lost partition on that USB hard drive and it is scanning the drive right now for files. It's going to take about three hours. So now I am wondering if any one here has a recommendation for a good recovery software for about $60 or less. If it's just a bad partition I could move the files off, reformat and keep using the drive.

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Question: Dead Hard Drive

Is there a way to pull info off of my hard drive if I cant get any power from my HD??

Answer:Dead Hard Drive

scott -
What do you mean you can't get any power from the HDD?

Are you sure the HDD is completely shot and the PSU isn't the problem? Did you try a different power plug from the PSU?

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My second hard drive has failed completely, and it had my games on it. I tried to install the games on the main hard drive, but it still thinks they are on the failed hard drive, and so it can't install them without unistalling them from the failed drive, so it tries to find the unistall or the game on the failed drive, but it can't, because it's dead. Is their anything I can do to get them off of the failed drive and install them onto the main drive?

Answer:Hard drive dead, need help!

the hard drive have failed because after you done something with wires? or it have failed uddenly?
if it have failed because of something you done with the data wires and they are form the same data wire you should put the main hard drive as the master and the second one as slave...
and if it happened suddenly i dont think something can help if the harddisk is damages it means all the data in it are already damaged.
hope it helps

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Question: Hard Drive Dead

I plugged my hard drive into its IDE cable when a pin was off centre. The pin bent without me realizing anything was wrong. I turned on the computer and it didnt work (NO surprise there).

I figured out the initial problem, and put the pin back. Plugged in the IDE cable propperly, and turned on the computer again. This time the computer didnt work either. The sound when a hard drive is recognised (the beep) sounded every second instead of just the once.

I tried plugging in the hard drive with just the power cable, and got the same continuous beep. The computer works fine with other hard drives, and the bad hard drive was working before I disconnected it.

Is the any way I could possibly revive the dead hard drive?

Answer:Hard Drive Dead

I would RMA the drive.

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I have an external hard drive I've opened it up and it power just like normal but the drive is making a skip noise inside any advice oh how to repair this malfunction would be great . My pc isn't reading the drive .

Answer:help hard drive dead or not ?

This is an sata drive which is connecting thru my usb port.

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Question: dead hard drive?

I am afraid my hard drive might be dead but I just want to make sure and see if there is something that can be done. I've had this computer for a year and one month (yes, the warranty just expired) and a couple of weeks ago, I noticed that the computer was starting to get slow for no real reason sometimes. I checked the task manager and noticed that the Hard Drive was most of the time running at 100% Active Time, which compared to my other computer or my friend's, is not normal. After looking into it, tried several things, from tests to reinstalling Windows 8 from scratch to drivers and all kinds of stuff, until it got to the point where, even though it was still using 100% Active Time, it did seem to improve. One day, it just got stuck really bad while I was browsing the internet, and I had to shut it down by hand. When it came up, I could only see the Thinkpad logo, then the Windows 8 logo with a little circle going around for minutes and then just a black page. I tried to reseat the hard drive, run the recovery disk, and still nothing. Then I checked the BIOS and I didnt see anything related to the hard drive anymore  Any ideas? More than likely, I'll have to pay for it, but I just think its unfair it would give out just like that when I think I've given it enough maintenance the whole time. 

Answer:dead hard drive?

Yes this definitely sound like a bad harddrive problem. I' ve had a harddrive with reallocated sectors which made the hard drive really slow at first and once u get too many the hard drive will not work at all. I think a SSD might be a good investment for u. SSD's perform a lot better then harddrives. They are more expensive however ;SGood luck ,

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Question: Hard drive dead?

D drive died after downloading some files to folder on D drive. Drive is a Seagate Barracuda 7200.7 40 Gig. Have System Suite 6 virus protection and firewall. Running XP. Rebooted system next day and Drive was not detected. Tried it in other computers with same results. Could an mp3 file contain virus or script that could damage HD? Any other ideas?
Thanks, new to site, JamesH1
 

Answer:Hard drive dead?

Sounds like a goner

In a case like this, go to the manufacturer's web site for diagnostic tools. This site incorporates several from Seagate: http://www.ultimatebootcd.com/.

Another approach: changed things a bit. Move drive to secondary ide; jumper as master; use solo on the secondary; use tandem on secondary with cdrom drive. Use cable select. Since this was a working drive as slave on the primary, if any of this works, I would not trust this drive to last much longer. A low level format may rescue drive but destroy all data.

If you have a USB hard drive enclosure, try it. In this environment, jumper drive as master. Watch the balloons as the usb device is reported, followed by any other balloons indicating the drive is reporting itself to XP.

Other threads throughout the forums here reference software packages to recover lost files. Many of these packages use their own techniques to discover hard drives. Kraft posted such a reference in one of the threads I am participating in. Use search/advance search with criteria userid.
 

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Here's the scoop. I turned my pc off last night and went to bed. Next morning I went to turn it on and noticed that the lights on the front of the tower were still on but the computer appeared to be turned off (no sounds). I turned the power off and then on (at the back of the tower) and tried turning it on again (at the front). Nothing. All the lights come on (internal and external), the fans run and the cd rom drive whirs (the others never made any noise that I could hear even when the computer worked).The screen remains black and in a hybernating mode. Is it my hard drive or my mobo? I admit that I use my pc alot (24/7) and was wondering if I burned my hard drive? Any ideas would be greatly appreciated. Thanks

Answer:is my hard drive dead?

It could be your graphic card. As if a hard drive failure, then you would get a can't find disk message on your screen.It could also be that some of the components have worked them self loss, so need re-seating.If this doesn't resolve anything, try your graphic card in another computerAlso check your cables from monitor to pc, never know these might have been pulled or worked lose.

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Question: Dead Hard Drive?

Hey guys,

Recently my laptop was smashed. I savaged the hard drive hoping there would be a small chance it might still work. I've gotten a new laptop, as well as a SATA to USB cable.

I've plugged in the cable, and the device driver installed however the hard drive doesn't appear under Explorer. I went to Disk Drive > Device Manager, and the drive shows up as a bunch of random characters. Under properties there is no information listed under Is this evidence that the HDD has suffered physical damage?

If so, does anyone know of any recovery methods?

Picture below, also when I powered up the drive, there's no clicking, everything sounds fine.

edit: Nevermind I just got it to appear,

Answer:Dead Hard Drive?

In the interest of others searching for solutions for the same issue, how did you solve your problem?

Thanks,
James

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I am a dab hand at home DIY but my PC skills are limited. When I start my pc I get the message 'invalid system disc' and the cd ROM light flashes. Having tried to reset, it goes into BIOS where I have fumbled around with setting the HDD as the primary source. Having saved these settings, and trying to boot up again I get a message that this source is not available. Any advice out there?

Answer:Is my hard drive dead?

say how old, make, operating system, have u cleared floppy drive?sanap

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Hello, just earlier I tried to COPY a large amount of MP3's in one folder, and put them into another (approx 1200 megs).

An error pops up saying

Error: Cannot copy file x, cyclic reduncancy check.
What the heck is up with this? Also this is my slave Hard Drive, a 60 GIG Maxtor at 7200RPM. It is only half full, and I have 512 RAM and an AMD Athlon 2100.

The hard drive is less than a year old by the way. So is my precious hard drive dieing, or is there something else that could be wrong? I would really hate to lose all the stuff I have on there...
 

Answer:Is My Hard Drive Going Dead?

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Question: Dead Hard Drive

I have a Maxtor 60gb drive that will not boot. It just goes into the page for safe mode etc.nothing works from here it goes round in circles. The motor can be heard running. I have read that a new matching PCB may help. Has anyone had experience of fitting such a board and did it work? Many thanks Dave

Answer:Dead Hard Drive

Is this a drive that is fitted into your PC that you are trying to read or is it an external drive fitted into a caddy? Are you trying to read the data on the drive or use it for booting up a PC? Are you trying to replace the circuit board that is part of the drive?

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Question: dead hard drive

my Sony A197 XP laptop comes on with a black "American Mega Trends" info screen. This, after various disk drive information says, "Pri Master Bad S.M.A.R.T. Status B>A>D> Back up and replace. I'm stumped. what can I do. I've tried booting from the install disc, etc. but nothing happens.

Answer:dead hard drive

If you do not have OS CD and programs you will Have to Add this price to the New Drive you need

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Question: Hard drive dead?

Well no one in the Windows forum answered me, so I'll try here.Woke up in the morning, turned on the computer. Hal.dll was missing or corrupt, couldn't boot. Considering I didn't do anything to remotely cause this, I didn't have much faith.Tried several things after booting from a windows disk, such as expanding hal.dll (access denied), and bootcfg /rebuild (failed to complete), chkdsk (found errors and froze).Decided to try to reinstall Windows, it did not find my pre-existing Windows installed and I only have an upgrade CD (I think) so I can't try to install it until I get a full copy but even then I don't think it will work.Hard drive shot; Yes/No?Windows XP SP2Custom built computer over 3 years old

Answer:Hard drive dead?

download disc utilities from the hdd manufacturer, check with it

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Question: dead hard drive

Is there a way that a home computer user can extract files from a crashed hard drive? It is a Maxtor 160 GB SATA. Hard Drive diagnosis identifies the drive by it's number, 64160M0 -Fail Return code 7. I can tell by the sound that my computer is trying to read the drive but it just comes up with "disk read error". I really doubt that another computer could read it as a slave.
 

Answer:dead hard drive

It depends on how crashed it is. You could put it in another computer as a slave and see if it shows up as a second drive. If it does you could extract files that way.
 

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Question: Hard drive dead ?

Ok so about a month ago my pc kept coming up with hard drive 'status bad backup and replace'
I already have backed it up onto 3 discs but I think it may have been burnt by my 4.2ghz CPU or something I'm no pc expert
When I start up and login to windows the screen freezes but I can still move the mouse and not click anything also the icons are sometimes white
What do I do??

Answer:Hard drive dead ?

What is HDD ? I'm using win7 64 bit
Also this pc is around 1 year old but upgraded the power supply and graphics card around 2 months ago

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Question: dead hard drive

Trying to get an old Gateay running for a friend. Upon booting there is a no os found error. I tried the hard drive in two machines with the same result. Seems to not even be detected on the ide bus and there is no sign of life from the drive. Can't hear it spinning up or anything.

There are some pictures my friend would really like to recover. Provided I could find one, think it's worth changing the circuit board and seeing if that helps? Got any other ideas?

This is a quantum fireball from an old pIII 500mhz machine.

Answer:dead hard drive

If the hard drive is actually dead, there is little chance of you being able to recover anything from it. Had the same thing happen to me; I just replaced it.

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Question: hard drive dead?

i'm not really experienced with computers and i'm having problems with my computer...

one day i was on the computer and i started to hear beeping noises, i didn't think much of it, but when i went to shut the computer down, it froze entirely, the mouse wouldn't work, i had no choice but to pull the plug. then the next day, when i went to turn it on, i heard the same beeping noises from the day before, and suddenly a blue screen appeared saying something about a disk error and asked me to restart it. i did and it got to the screen where you see the windows' logo, then it froze...i had to pull the plug again and restart it. i access the BIOS screen (i think that is what you call it) and found that the computer didn't find both of my hard drive, but it did find my cd drive. i exited the the BIOs screen and let it load some more and i get 2 errors:

202: drive not ready
203: insert boot diskette
press any key to continue...(or somehthing like that)

and i tried to press a key and nothing happened. i turned it on and off and the same error showed up...

i also checked the cables and even switching the cable with a new one

i looked around the net and it said that if the hard drive made noise and that error it might be dead...am i over reacting? should i try the freezing it?
 

Answer:hard drive dead?

Can't help you with most of those questions, but most PC's beep a code when they are booting. One beep for my PC means all is normal. here is a list of beep codes for different types of PC's. That may help you pin down the prob a little better.

http://networking.ringofsaturn.com/PC/beep.php
 

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Hi guys, so I woke up this morning and was doing my usual thing on my laptop when it bluescreened and came up with this notice:
Intel UNDI, PXE-2.1 (Build 083)
Copyright (C) 1997-2000 Intel Corporation
This Product is covered by one or more of the following US Patents:
US5,307,459, US5,434,872, US5,732,094, US6,570,884, US6,115,776, and
US6,327,625
RealTek PCIe FE Family Controller Series v1.24 (10/07/10)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.
Reboot and select proper boot device
or Insert Boot Media in selected boot device and press a key
Any help would be greatly appreciated. Pretty sure she's dead but I have some recent stuff that wasn't backed up that I need to recover. Could anyone please tell me what this error means?

Answer:Is my Hard Drive dead? Help me!!

It means that the BIOS is not detecting the hard drive
first job is to remove and refit to remake the connection it might just have come loose.

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Greetings,

I'm building my own computer. This is the 4th time I've done it, and the other 3 worked just wonderfully.

With #4, I wanted to take the hard drive out of #3. I reformatted the thing to get a clean install of Windows going. However, Windows will not install. It tells me that scandisk detected errors. It tries to fix them, and then reports that scandisk must start from the beginning. On the next pass it detects the SAME errors.

The errors I'm getting are really scarey sounding. "Bad file allocation table", "media byte missing or corrupt", and "lost cluster found" Why is it finding lost clusters when I've reformatted the hard drive?

So the question is -- is my hard drive permanently, unrecoverably dead?

Thanks.
 

Answer:Is my hard drive dead?

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Question: Hard Drive dead?

When I boot to CMOS, the drive's values are different from what they should be. For example, CMOS states that it's a 4 GB drive whereas it's actually a 20 GB drive.I've tried placing the drive on all available channels primary1, secondary0 and secondary1. Also, I cleared CMOS between each change and tried both Cable Select and Mas/Sla configurations. The result is always the same.So do you think it a goner?

Answer:Hard Drive dead?

It could be that you're using an old motherboard that doesn't recognise hard drives larger than 4GB.  Check the motherboard vendor's website for an updated BIOS which may have fixed this.

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Question: Hard Drive Dead?

So my hard drive stopped working yesterday and my computer isn't recognizing it anymore. I have a bunch of things that I need to transfer on that hard drive to the other including my internet connection, sound software, and other things that I no longer have cds for.

Can I transfer my files from my dead hard drive or do I have to start over?
Or do you guys have any ideas on how to fix the hard drive.
 

Answer:Hard Drive Dead?

They are two thing you could do first is find a compagny that recover data from dead harddisk but this cost an arm and a leg.....

Or buy a new one and start over....

But when the computer start if you put your hand on your harddisk can you feel a vibrations like the thing is turning or nothing at all.....
 

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Hello all,

I was recently given a friends old laptop which no longer boots because of the "UNMOUNTABLE_BOOT_VOLUME" error, and they just went ahead and bought a new one. The LCD is cracked so it's not much use as is, but I figure if I could get the hard drive reformated and XP reinstalled I can plug in an external monitor and just use it that way. However I'm having some problems.

My first attempt was a repair install of XP, which got about 50% of the way and had a critical error forcing me to exit. The repair install no longer works saying it cannot detect the drive. However the bios does, so I know the computer can still see it.

Next I tried chkdsk /r in the recovery console which failed at about 39% saying there were unrecoverable problems.

So figuring my only option left was a clean install of XP I tried to delete the partitions on the hard drive to begin installing XP but Windows Setup is unable to delete the partition. This computer has 4 partitions (which I find odd) and none of them can be accessed or deleted.

So basically before I go and buy an enclosure to see if I can reformat the drive from another computer, or just scrap the laptop for parts as is, does anyone have an idea of how I can reformat this hard drive? Any help would be greatly appreciated
 

Answer:Is the hard drive dead?

sounds like a faulty drive - if chkdsk failed
you could download UBCD for windows and run some of the disk utilities http://www.ubcd4win.com/
If you know the make and model of the harddrive - often the manufacturer will have a utility to test the drive
 

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Got a call from a client in a panic tonight - BOOT FAILURE.

Went over for a look and sure enough it was searching the boot device list and not finding an IDE device. Booted from a Win98se boot diskette and it assigned C: to the virtual drive, which tells me there ain't no brown n' round spinning in this box.

However, she tells me everything was fine until she tried to power down and back up.

If the drive is dead how come she was able to operate until the power up sequence?

Is it possible this drive might still be alive?
 

Answer:Is this hard drive REALLY dead?

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Question: Dead Hard Drive?

While on the internet on my other computer, the screen went distorted and then black. I shut it off at the surge protector. Now when I to turn it on, only the fans and thinking light seem to be working.Any help would be appreciated.Martin

Answer:Dead Hard Drive?

What is "thinking" light?

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Question: Dead Hard Drive

My ma's PC was throwing up error messages and there was loud clicking coming from the tower.It then rebooted but would not go beyond the initial start-up, saying:'no boot device found'.Tried to reinstall XP but it said there were no hard drives detected.Doesn't take Sherlock to deduce the HD is knackered.If I install a new HD I assume you can partition and format it by booting from the XP CD?I don't use XP, is it best to partition using NTFS on an XP machine?Also is it worth setting up the duff drive as a slave to see if I can salvage any data from it before binning it, using a recovery tool? Or was that ominous clicking sound indicative of a complete mechanical failure?

Answer:Dead Hard Drive

NTFS is the prefered choice with XP, yes you can boot straight from installation disk and it won't hurt to try putting the dead drive as slave you have nothing to loose and potentially something to gain if you have importent data on it.

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Question: Hard Drive is dead

My HD is totally non-functional.  No access to resident Lenovo recovery tools. How do I obtain a Win 7 distro disk to reinstall the OS. or if necessary to fire up a new HD?

Answer:Hard Drive is dead

If you are still under warranty, you can still contact Lenovo support, and request a recovery disk. Describe your issue, and it should be free of charge. If you are outside of warranty, you can also call Lenovo and they can offer it, but you will have to pay for it. 

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Switched on my pc earlier and all I get is beeeeeep beeeeep beeeep beeeeep beeeeep beeeeep, and a black screen. Fans are running and optical drives are alive. System is athlon2500, k7s41gx mobo with 256 ram and maxtor 80gb H/D.

Answer:Is my hard drive dead.

how many beeps?

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Well I have a problem, I have a hard drive. It booted up once no problem, logged in, but later on when I came back the screen was different and what it looked like was that the computer was going threw a setup of some kind but it looked like it was locked up, so I manuelly turned it off but when turning it back on it said "insert disk drive". From my experience I'd say my hard is shot but I need more opinions. Thanx.
 

Answer:Need To Know If Hard Drive Is Possible Dead!

I am not a computer person... so this is a LAST RESORT suggestion, but a tech guy worked on a friend's machine where the hard drive was acting wierd and after trying everything else... he took out the hard drive and gave it a very light tap against the desk on the back corner (power suply plug area.) It worked after he did that, but he said it was a temporary fix at best and odds are it would mess up again. ((That was five years ago... later my friend gave me the computer and I am on it now... so far so good. *Knock on wood.))

Just thought it might help if ALL ELSE fails first.

Good luck.
 

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Hello,

Earlier this week my 80GB Iomega external hard drive (HDD) stopped working. By talking to various others I was able to determine that the problem was probably with the enclosure rather than with the drive itself. To solve problem I purchased a Mad Dog Multimedia hard drive enclosure. I then removed hard drive from the Iomega enclosure & placed it into the Mad Dog one. After hooking up the "new" external hard drive to my computer I ran into a problem. While it displays the drive fine (as the H drive) in my computer when I click on the drive to open it I receive a message saying that the drive is not formatted & asking me I wish to format now. I obviously don't want to do this as I'd lose all the files (approx 60GB worth of photos & video files) & according to the best of my knowledge this shouldn't necessary as the drive had already been formatted & partitioned. What I need to know is what is:

1. What could be causing this problem & how do I fix it, so I'm able to access the files?

2. If it can't be fixed what else might be done?

3. Is there a way to copy the files from the "H" drive onto another drive w/o having to open it?

I don't know if it'll help or not, but here's some additional info. My computer is an older Sony model (PVC-RZ14G). It's operating system is Windows XP. If there's anything else you need just let me know. my emai is [email protected] Thanks!

-J... Read more

Answer:Is My Hard Drive Dead?

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A 60GB hard drive was fitted into a Windows 98 machine in August 2002 and recently has been performing very erratically. The problems range from booting up then freezing, booting then taking up to 10 minutes to perform a single function or not booting at all. Deciding to bite the bullet in case a virus had got hold the hard drive was wiped to start again.In the last 5 days I have tried on 2 different machines a low level format, run FDISK followed by FORMAT C:/S all without success. I feel as if I seen every possible DOS error message relating to hard drives. The latest error message when performing the FORMAT C:/S command is ?trying to recover allocation unit XXX?. So far it has taken approximately 20 hours to progress from unit 249,690 to 252,991.I am coming to the conclusion that the hard drive has died but would appreciate any advice from readers who have had similar problems and cured the problem or can confirm that the hard drive is dead.Also as the unit is less than a year old it is still within warranty. It was purchased from Ebuyer whom I am very happy with from the sales side of the company but have yet to experience returning fault items. I am dreading the merry-go-round of it?s not our fault it?s the computer etc. So again any advice would be greatly appreciated from readers who have successfully returned hard drives for replacing.Thanking you all in advance.Fatboy415

Answer:Is my hard drive dead?

Go to the manufactures website of your hard drive, they have utilities that will tell you if the drive is dead.It sounds like it.You can try scandisk using the 98 boot disc.

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I have an ASUS f8v model laptop. Its worked great for 5 years. I don't usually turn the thing off it is allways on. When I sleep I close the lid and I have it set so all that does is turn off the LCD screen so in the morning I can just open the laptop lid and presto I can do what I want.

Lately though for about the last week or so. When I wake up and decide to open the laptop to my suprise it is shut down. So I got to start it up. It gets to the ASUS screen then where it is supposed to say Windows 7 Loading I just get the - cursor at the top left of the screen blinking away for around 30 seconds. Then It says something about the boot device/info Isn't working/corrupt etc.

I opened it up thinking It was a loose HD (I am computer savy I can build them) and it wasn't really loose. It still wouldnt even enter the loading windows screen. Oddly enough a few more tries later and it loaded windows and everything seemed normal. So a few days pass and all is working great. I wake up and its powered off again and the same thing, couple trys to turn it on and it works. Now though I woke up to it shut off and It will not get to the loading windows screen. WILL NOT. I tried many times.

My asus laptop has some weird built in recovery to it. I try that and It says "recovery in progress"... 0%" after about 5 minutes (still 0%) all i see in giant red letters is ERROR. So something is clearly wrong. I checked the BIOS and everything is fine in there.

I found an DELL windows X... Read more

Answer:Is my hard drive dead?

See if you can get the error details by following the steps below.
1.Turn the laptop on
2 Repeated tap F8 after pressing the Power button
3.At the Advanced Option screen select Disable Automatic Restart
4.Know when the laptop starts you should get the BSOD error details

Test the hard drive using the manufacturer diagnostics. You can get the diagnostics files here

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Good day to all, A year and a half ago my T42 hard drive crashed.  At the time I ordered a new hard drive and recovery disks and then let it all sit for 18 months because I was using my desktop.  Now I'm trying to make it work. Current issue: The new drive, which I just took out of its packaging yesterday, does not seem to work at all.  It does not spin up and is unrecognized by the Lenovo hard drive firmware update utility.  The drive is a Western Digital WD800BEVE. One note: I do not have the drive caddy yet.  Would not having this keep the drive from powering up?  It slots in and the pins seat just fine as is. Many thanks for your assistance. Best regards,Martin

Answer:T42 new hard drive dead

Welcome to the forum!The drive that is not completely secured in its slot with both caddy and cover is likely to remain "unseen" by the system, not to mention the fact that you may bend pins or damage the motherboard side by inserting it in such a fashion.Once you have all the parts in place, it will likely work just fine.Good luck and keep us posted.

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Can anybody tell me where to go for help finding a used PCB (printed circuit board)??I have a 250gb WD (Western Digital) SATA Hard Driveand I need a used PCB to "try" and recover very important data from.Model: WD2500JD-75HBB0Date: 22 NOV 2004DCM: DSBHCTJAHFirmware REV: A00Thanks,Rob

Answer:Dead Hard Drive..............

eBay you can sometimes get lucky.The model # and batch codes have to be as close a match as you can get...don't waste your money on something that's not close as it usually won't work.

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I have two hard drives. One is my windows / program drive, where as the other is my bulk storage. Today my storage drive disappeared from my computer, did not show up in device manager. I opened the computer case up and swapped out cables to see if that fixed the problem and it didn't. I listened closely to the drive while running and I can hear is spin up fast, then it clicks, then it slows down, and repeats. Is this drive dead? If so, is there any way I can retrieve information off of it? I have had this drive for about a year and a half now. I am running windows 7. Any advice? Thanks in advance for your help.
 

Answer:Is my hard drive dead?

Chances are it's dying or dead already. A slow clicking noise is not a good sign. If you go into the BIOS does it recognize the drive? If the system doesn't see it at all there's not much you can do other than trying a recovery program but that won't be of any help if the drive can't be accessed.
 

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Question: Dead hard drive

I have an IBM hard drive form 2000 that i am trying to fix for someone. the drive failed and i am trying to get data from it. it is an internal 30gb IDE hard drive. I put it into an external enclosure so that i could access it through windows xp. it sounds like the head is screwed up because it makes sounds. it sounds like the head wants to read the spinning disk but cant. windows does sees the drive but it is unable to access it because it seems like the head is messed up. is there anyway to get data from it or is it doomed?
 

Answer:Dead hard drive

Dont go any further ist dead
 

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hi,
i have a problem with my computer , it wont boot to windows xp just say it find can't find operating system and the hard drive is kind of clicking everytime it tried to boot.
sometimes it will try to boot but then i will get blue screen.

is there any way i can save some of the file to another computer some how or onto the cd writer.
because xp doesn't support dos then i don't know how to do this.

please can anyone help.

wai
 

Answer:my hard drive maybe dead.

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Hi, yesterday my hard drive broke so I need to get a new one, while I'm waiting, can I install windows from my USB on the same USB? In other words, how can I choose how big a partition is?

Answer:Dead Hard drive? Use USB?

Quote:





Originally Posted by zaka100


Hi, yesterday my hard drive broke so I need to get a new one, while I'm waiting, can I install windows from my USB on the same USB? In other words, how can I choose how big a partition is?




Windows (by default) cannot install to detachable media, even if it recognizes it as a "USB HDD".

Why not just use Ubuntu til you get a new hard drive?

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Question: hard drive dead?

I recently dropped my laptop and windows wouldn't boot anymore, instead grub4dos booted and none of the options did anything. I put in my repair disk and tried chkdsk c: /f in command prompt, that ran for a few days and it ended up restarting my computer. Grub4dos didn't boot but windows was stuck in a black screen with the text windows is loading files on screen and had a bar that's fully loaded below it. It's been stuck there for hours. I also tried using bootrec /fixmbr and bootrec /fixboot but that did nothing. Windows startup repair gave errors too. Is there anything I can do to recover my hard drive? I need the data on it. I'm also running boot camp on a macbook pro.

any suggestions?

I really need help asap, thanks.

Answer:hard drive dead?

  
Quote: Originally Posted by k159


I recently dropped my laptop and windows wouldn't boot anymore, instead grub4dos booted and none of the options did anything. I put in my repair disk and tried chkdsk c: /f in command prompt, that ran for a few days and it ended up restarting my computer. Grub4dos didn't boot but windows was stuck in a black screen with the text windows is loading files on screen and had a bar that's fully loaded below it. It's been stuck there for hours. I also tried using bootrec /fixmbr and bootrec /fixboot but that did nothing. Windows startup repair gave errors too. Is there anything I can do to recover my hard drive? I need the data on it. I'm also running boot camp on a macbook pro.

any suggestions?

I really need help asap, thanks.


If you can boot and both of your threads are for one computer lets do the BSOD first

Would be much easier if we had all the info in one thread so we can have an accurate picture.
Sorry my crystal ball is in for repair.

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My hard drive is dead. When the Laptop boots, it stays at a blue screen and the mouse cursor in the middle and thats it. I booted into the BIOS and tried running a HD Diagnostics and it came back as Failed. Is there a way that I can recover my files from there? I tried putting the HD in an external enclosure but my pc wont read it. It shows up in my computer but when I click it it just hangs and wont open it. I really need some of the files on there. Is there anyway to recover the files from there??? Its an HP Pavilion dv7 1130us model. Thanks in advanced for any help with this.
 

Answer:Hard Drive Dead... I think

Recovery of files won't be possible unless you can get Windows to actually recognise the drive properly. File Recovery software assumes that the drive is okay and you want to retrieve some deleted files from it, which does not apply in your case.

A drive pronounced as "Failed" is usually beyond all hope of saving anything from it.
 

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alright so, i'm having a big problem with my laptop. it's an HP. so today, when i turned it on, it had a black screen that said 'SMART hard disk error' with the option of going to the system diagnostics or to continue startup. this isn't the real problem - this screen has been coming up for about the past week. i've ignored it, it told me to backup my files, and i didn't. i don't know, i kind of figured it wasn't a big problem because i wouldn't mind if i lost my files, there isn't really anything that would matter if it was deleted (i thought the files that it was talking about were documents- pictures, music, etc.. didn't think it would ruin the whole computer lol) so, i pressed enter to continue startup, and it said 'Starting windows', then it said 'Windows is loading files...' with a large bar at the bottom. then it went to a blue screen, and said 'Startup repair is checking your system for problems...' and it ends up saying 'A hard disk problem is preventing Windows from starting'. it's done this a few times now, i'm not sure how to fix it. is my hard disk completely done for or can i still save it? or do i have to bring it to get fixed now (and if i do, does anyone know how much money that costs?)
by the way, i've already tried doing the system diagnostics; i checked my hard disk and did a start up test, they both said that the hard disk failed.
also, just a note for anyone that answers this, i'm not completely computer-savvy so try not to use complete techy langua... Read more

Answer:i think my hard drive is dead? D:

What application did you use to diagnose the hard drive failure?

General recommendation is to use the tools provided by the hard disk manufacturer.

Hard drives generally aren't fixed---they are replaced. A desktop hard disk can cost as little as 30 or 40 dollars, depending on size, but notebook parts are usually more expensive.

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Question: Hard Drive Dead?

So my computer has this problem; it periodically just turns off, then goes to the "Windows did not shut down correctly" screen then just freezes there. A friend told me this was a symptom of hard drive failure, and told me to download a program called HDD Scan. It gave me a report that I have no idea how to read, i'll post the image down below. Is there another thing I can do to figure out if my hard drive is dead?
 

Answer:Hard Drive Dead?

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windows did not start successfuly
turned on my system this morning and received this message:

a recent hardware or software change may have caused this. (I did not install anything recently, not sure about what software that may have caused this issue)

message also states: if your computer stopped responding, restarted unexpectedly or was
automatically shut down to protect your files and folders. choose last known configuration to revert to the most recent settings that worked. if a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed. or if you aren't sure what caused the problem choose start windows normally.

it then gives choices safe mode safe mode with networking and with command prompt
below that is shows start windows normally
and below that it shows use the up and down arrow keys etc to highlight choices and then shows seconds until windows starts: 0

system would not allow me to do anything. was not able to use keyboard or mouse.

I have never seen this before so not sure what has happened.

but I manually (pressed the power button) to shut down gave it about 10 mins. restarted system. got same message but the shows seconds until windows starts:
had a countdown of numbers and was able to press the enter and computer started up normally.
not sure at this point now what or where to go to see why this is happening.,
fearing the worst that my system is doing a precursor to crashing???
am about... Read more

Answer:may be dead hard drive ??

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Question: Hard Drive dead

Ok so here is the story and question. I have a laptop running windows 8 that I dropped and the monitor cracked on it. I tried plugging a monitor into the HDMI port and that worked for a little while and now that doesn't work. I have a repair warranty on it through Best Buy (yes I know don't use Best Buy. I have heard it before so don't preach at me, please). Here is my problem. I need to get the files of the computer to use for work, but I don't really want to pay best buy to extract the info. Can someone give me instructions or point me in the direction of how to access the hard drive on the laptop from another computer. I have been able to network the laptop to another computer running windows 7 via ethernet and it shows up in the newtork sharing screen but when I go to the computer screen it doesn't show the other computer. I have another laptop running windows 8 if I need to use that.

Thanks in advance,

Seth
 

Answer:Hard Drive dead

The best bet is to remove the hard drive from the PC, hook it to a working PC using an external connector and find the "Users" file. Initially, you may get a pop-up stating you do not have permission to access the directory. Click "continue" to allow access. You can then transfer the "My Documents," "My Pictures" etc. folders to the working PC. Make a separate folder on the working PC ("Old Files") to move them to.

The least expensive way to do this is using an external drive enclosure such as this:

http://www.directron.com/ims25satab.html

A few important notes on this:

* The procedure I've given is based on my experience with Windows 7/Vista/XP. I have not done this yet on a drive with Windows 8. If you run into issues, please reply and others who have done this with Windows 8 may have additional tips.

* Remove and reinstall the drive carefully. If the drive isn't accessible through a "trap door" on the bottom of the PC, I would leave the removal and reinstallation to an expert. If you bring the PC back to Best Buy with loose, missing or cracked pieces (other than the damage caused by dropping), they may attempt to use it as an excuse to void your warranty.

Hope this helps.
 

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Question: Dead Hard Drive

I'm Running a Pentium 4 with XP Pro, my computer cant find two Western Digital Hard Drives, one a 250 GB (WD2500JB) and the other a 80 GB I use both as back up and most of the time I have I them unpluged from the IDE port, the 250 GB is like a year old and the 80 is like 6 month old.

I have try it making it my primary slave, secondary slave, secondary master and always the same result, every time I turn on my pc I heard the hard drive making a clicking sound and then a message on a black screen saying something like "Primary Slave has a Fatal Error" and the only choice it give me is to restart my system.

I have important data on both hard drive and I wish I could save it, any idea if there is a way to fix these hard drive and what the clicking noise is all about? It sound like is trying to read the drive or something.

I was thinking as a ultimate option to buy another 250 GB and a 80 GB open both of them and changing the disk from the bad hard drive to the new one to see if I could read my data, just in case that the problem is not with the physical disc that store the data inside the hard drive.

Thanks

Alex

Answer:Dead Hard Drive

Moving the disc is very hard, and has to be done in a clean room.

This method works most of the time. Put the hard drive in a ziploc bag, and put it in a freezer overnight.

Data recovery specialists have 99% data revovery rates, and they are also very expensive. If your data is worth that much, you should get it recovered.

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Question: Hard drive dead?

My computer gave me the blue screen of death, and would not boot. I got it to where I was installing XP, and it gets to "35 minutes remaining" and locks up. Any ideas?

Answer:Hard drive dead?

welcome to tsf

try the install with 1 stick of ram only, no ethernet card, unplug all but 1 rom,
and make sure your video card is fully seated>
give us your system specs including your power supply

post back

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hi, i don't know what happened, but i was watching a video and half way through, it crashed, saying some cyclic redundancy error message or something. and then shortly after that, i got the blue screen of death. i paid no attention to it and rebooted my computer. after i rebooted my
computer, it would load up to the windows logon screen
(where you select the user name and type in password)
and then freeze. all i get is a blue screen with the
windows logo after rebooting several more times, i
finally got the blue screen with this error:

STOP: c000021a {fatal system error}
The Windows Logon Process system process terminated
unexpectedly with a status of 0xc0000006 (0x00000000
0x00000000)
The system has been shut down.

i ran chkdsk to attempt to repair any possible errors,
and then rebooted. after that, i booted windows normally
and a blue screen came up and mentioned something about
checking my disks (another form of chkdsk?). well, it
went through and start repairing files and inserting
files into other files (it actually said inserting file
into xxx). but after that, it still froze up at the
windows logon. i ran chkdsk yet again, but it was weird.
after it got to about 70%, it reseted back to 50% and
took abou 2 hrs to go up 1%. I left it on overnight and
it was finished the next day. I again attempted to boot
into windows through safe mode, but it froze, so i turned
off my computer, and tried booting into windows normally.
this time, i got a little... Read more

Answer:possible dead hard drive?

thanks for the help. i have a laptop though, so, can you tell me how i would install another hard drive as a slave? thanks
 

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Question: Hard drive dead?

Hi Techspot

i was using my computer fine the other day i then switched it off all fine to only come back to it not working at all.

I get this message on pausing the screen

adapter 1

disks information

no hard disk is detected

I have also tried looking in the bios no luck at all, this is my main computer so i ned it up and running as soon as possible

i have and asus p5q pro motherboard oh and a seagate baracuda 500gb sata hdd.

anything i have missed just let me know and i will addd it.

-Baltan
 

Answer:Hard drive dead?

Anyone out there know??
 

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Ive had a quick peek through the message boards and cant find a solution. My hard drive has been playin up for a while, now when i boot up it asks me to insert my O/S disk....does this mean my H/D is dead? once i place my O/S disk in cd drive and boot from that i can access anything on my hard drive, any idea? do i need to get a new hard drive? if so, would i be able to copy my old H/D to my new H/D?

Hoping you can help guys
 

Answer:Hard Drive Dead????

Best way to tell is to download the motherboard maker's diagnostic program from their website, and run that. It will tell you definitely if the hard drive is defective/damaged.

If it is, you CAN copy the system intact from the old drive to the new drive; new drive should come with a floppy based utility to do just that, or have one downloadable from THEIR website, but if the data on the old drive is suspect, you're better off doing a clean install onto the new drive, rather than copying over possibly corrupted files, then simply copying over your personal files. If those are corrupt, you can deal with them on an individual basis, rather than having a system that's unstable. You could copy the data then do a "repair" installation from the OS install disk, depending on what version of Windows you're using, but if there's damage to your other programs or 3rd party drivers that Windows can't restore, you may still have problems after the transfer.

What OS are you using? And what are your system specs? And how has the drive been "acting up" lately? That may give us some clues to what's going on. If the drive diagnostic comes up clean, we can try to help sorting out what's wrong from there.
 

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Dear Forum MembersI am asking this question on behalf of my Uncle as his Advent Win98 SE 64MB Ram PC is not booting to Windows 98 SE, and a 30GB Maxtor Hard drive.I have tried to fix the problem but only receive the message; "No Fixed Disk Present"I have tried to use Fdisk, and Format C:.However, I am unable to do this or access the hard drive.I am hoping it is something I am not doing correctly and not another hard drive failure, (As the previous PC World hard drive packed up last year, and the PC is only two years old)>I would be very grateful for any advice form members.Thanking you in advanceNick Name Noname

Answer:Is this a dead hard drive?

Check in the BIOS to see if the Hard Disk type is set to Auto. If it isn't, set it to Auto.If it's set to Auto, and the drive is still not detected, check the IDE (flat grey ribbon) cable to it. If there is a CD-ROM or another drive on the same cable, remove the cable from the other drive and recheck. Also remove the cables and refit (don't take them out of the case - simply take off each end, and push back on). Make sure you try a different power plug too. If you have another IDE cable, try that too.If all the above fails, then you probably have a faulty Hard Drive.

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Hey Guys,
So My bosses hard drive at work just all of the sudden died on her heres what happened, she was online and then clicked a link and the computer froze so she restarted it. Then when she tried to turn it back on the computers power light was flashing orange. So what i did is put the hard drive in another computer to eliminate any problem with the motherboard, etc. When I put it in it said "Disk Read Error Press Ctrl, alt, delete to restart" and thats all it does. She had 7 years of work on there, so pretty much her whole career, with no current backup. Im gonna try some more stuff tomorrow, but i could really use some advice from you guys!!

Thanks so much!!

-Mike

Answer:Dead Hard Drive!!!!!HELP!!

Hi!
What brand/model is the HDD? You can download diagnostic tools from most HDD manufacturers.

Nicholas

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Since I didn't know where to put this thread, I put it here.

My second hard drive has failed completely, and it had my games on it. I tried to install the games on the main hard drive, but it still thinks they are on the failed hard drive, and so it can't install them without unistalling them from the failed drive, so it tries to find the unistall or the game on the failed drive, but it can't, because it's dead. Is their anything I can do to get them off of the failed drive and install them onto the main drive?

Simplified: My games are stuck on the dead hard drive, and I can get them off it because it tries to uninstall them from the dead drive. How do I get the games off it and onto the working drive?
 

Answer:Hard drive is dead, need help!

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Question: Hard drive dead

My roommate's computer picked up a bevy of viruses and probably a worm or two. Before she told me about it, the system died. It won't boot to the OS (XP) and I was wondering if anyone could aid and abet the issue. We are money strapped and I am trying to circumvent a costly fix. I saw a trojan virus and the registry was totally infected. I ran the spyware off of Yahoo and ran Norton's, but it died before we could do anything. I have been reading the other posts. I got the free ringtones, ran every virus scan I could, but nothing stopped it. The virus scan from Yahoo showed 2606 events.
 

Answer:Hard drive dead

Hi,
I'm not sure if you can get the system running or not? You say it died then you say you ran some scans.
So if you are able to ,I think you need to post a HJT (HijackThis) log and let a qualified member (gold shield next to their name) take you through what needs to be done. I suggest you print off this guide, just in case ....
Please go no further than the stages listed here for now.
Using Hijackthis with the self-installer that puts it into Program Files for you:

go to Click here to download HJTsetup.exe

Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.

Put a check by Create a desktop icon then click Next again.

Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.

Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.

Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Once you've posted that log here you'll need to wait for a qualified member to take you through the next stages.

Richard.
&n... Read more

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Question: Dead Hard drive?

Alright here's the deal. Had a string of bad luck this week...

Earlier this week I had a failure with my back up hard drive. I ordered a new one right away and started to move my files to my computer so I'd have a backup for the time being (I'm usually a freak about keeping a backup for this reason...). Long story short, my dog then proceeded to trip over the cord while I was in the kitchen and knocked my second external over. It didn't fall off of the table, but just landed hard on the table. It then locked up my PC. I turned off the drive and rebooted my machine. Then it wouldn't recognize the drive and this is where the **** started. It would hum (not sure if it was really louder than normal because I have music or tv on), but every 5-10 seconds, it would make a sound like a soft beep. So I unplugged it, tried it on another machine with the same results. I removed the drive from the external casing and tried it in a DrivX Hard Drive caddy again with the same results.

From here I opened to hard drive (yes I know my warranty is voided) and there were no scratches on the platter and the head arm was resting toward the center of the platter.

So my question for you guys is...am I screwed? Someone mentioned that my PCB board may be bad. Would this be the case if the drive still spins up? I found an exact replacement on eBay for 40 bucks and want to know if it's worth it. I will mention that I have EVERYTHING on this drive. 1000's of pictures, music...you know the dril... Read more

Answer:Dead Hard drive?

I would try replacing the PCB board.

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HiThe power lead was inadvertently taken out of an internal 200gb hard drive the other day whilst the pc was on. It was a drive that contain media files mostly.The drive has now developed a loud clicking noise, before dying and then seizing up the rest of my machine.I've copied all the data over to another drive, so everything is safe in that respect.I'm just wondering whether I can salvage this drive, or if its only now fit for the scrap heap?

Answer:Is my hard drive dead?

I'd say goodbye to the disk to be honest; it may be possible to salvage it but I wouldn't feel safe if I were to rely on it for anything.

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So the secondary hard drive on my comp is having some problems. First I notice a bunch of data missing from the drive, and then I reboot my comp and find when I double click on the drive a message window pops up that says: "Drive not formatted. Would you like to format now?"

*sigh* Anyway to retrieve this data?

Answer:Is my hard drive dead?

you could try a linux boot disk like knoppix, to try and recover...it sounds almost as if the index file is bad or corrupted

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Hello,I have a WD "My Passport Ultra" and yesterday when I went to move some files onto it I couldn't find it listed on my computer. It still shows up in the devises and says that the drivers are up to date but I can't see the drive on my computer. I have Windows 7 on my computer, on the main hard drive. I have a backup hard drive that has Windows 10 and it shows up there and I can see the contents of the drive but when I go to open a file it stays there is an I/O error problem. So I was wondering if my USB hard drive is dead or since I can see it on the computer with the back up drive can I still get the files off it. Is there a way to fix I/O error problems or will I have to scrap the hard drive?

Answer:Dead USB Hard Drive?

Well while I am waiting I decided to try a trial version of "easeUS Data Recovery" software. It says I have a lost partition on that USB hard drive and it is scanning the drive right now for files. It's going to take about three hours. So now I am wondering if any one here has a recommendation for a good recovery software for about $60 or less. If it's just a bad partition I could move the files off, reformat and keep using the drive.

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Question: Dead Hard Drive

I took one of my maxtor 120gb slaves out and replaced it with another one last night. When I whent to put It back In I got the message no hard disk please enter system disk and reboot. I picked up the hdd to see if it was on and theres no power. Help...
 

Answer:Dead Hard Drive

I picked up the hdd to see if it was on and theres no powerClick to expand...

If you haven't resolved it by checking your cabling thoroughly,

We need more details, please.

Tell us exactly what happenened and what the hardware is.
 

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I've been running a 250GB Hitachi internal hard drive through an external case for half a year. It's worked flawless until a couple days ago when it started humming and I begin getting "Delay Write Failed notices. My computer no longer recognizes the drive and the sound has changed to a repetitive clicking every few seconds as if the drive is searching/constantly loading.

I understand that the drive is probably fried but is there anywhere I can take it to recover the data? Unfortunately NewEgg won't take it back because it's refurbished.
 

Answer:My hard drive may be dead

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Question: Dead Hard Drive?

Hi,

When I turn on my computer, I get a blank screen. Does this mean I have a dead hard drive? Or what does it mean?
 

Answer:Dead Hard Drive?

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Question: Dead hard drive?

So I turned off my computer earlier and when I came back and started it up it failed to boot. It displayed that I didn't have any drives to boot from/repair and through the command prompt it showed that none of the disks have data or partitions and trying to install Windows 7 fails. I got this computer ~8 years ago so I'm kind of suspecting the hard drive might be dead. Would it be beneficial for me to buy a new hard drive to fix this or could this be caused by something else?
 

Answer:Dead hard drive?

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My wife downloaded a virus onto her Toshiba 850D laptop, I think it was called cinema lights. It automatically downloaded other programs and we tried to uninstall it but it would not go. Eventually the laptop would not boot up anymore. It would show the Toshiba logo but no windows stuff. It would not restore and it even would not install 8.1 from the hard drive. The only option left for me was to wipe the hard drive, so I did. I bought a full version of windows 8.1 and tried to install it but no matter what option under F12 it says media fail and no bootable device. I can hear the CD player working but I think that the HD is damaged somehow from all this. Should I replace the hard drive or is there another way to load the new 8.1?

Answer:Almost dead hard drive I think

Is your player a cd drive or dvd drive because windows 8.1 comes on a dvd

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