Computer Support Forum

Hard Drive with very important data has failed

Question: Hard Drive with very important data has failed

Hi there,
I have a hard drive which is failing. It has some very important data on it and the backup on my external drive has vanished.

I am trying to run HDRegen to give it a lease of life wnough to get the data off it. However when I run this or most other programs that are ona bootable CD, it just locks up.
What can I do? I am really desprate to get this data back.

If I booted HDRegen onto a working drive, and then run it scanning the broken drive, would that maybe work?
Please help.
Any adivice would really be apreciated!
Many thanks

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Preferred Solution: Hard Drive with very important data has failed

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: Hard Drive with very important data has failed

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I bought my first serious PC two and a half years ago from Evesham. Athlon 2700, 512 RAM, 120 GB HD, big video card for games. I never had a problem and began to use it for everything. Cos it all seemed so easy I never got into the habit of backing up my HD. A few weeks ago my HD got a little weird, going slow and a bit noisy. Then it started saying there was insufficient memory to run certain programs, (eg game). Then last week it refused to boot up displaying the message ?A Disk Read Error Occurred. Press CTRL+ALT+DEL to restart?. I spoke to Evesham support who diagnosed a hard drive problem and suggested reformatting the drive with the recovery disk supplied with the PC. Strangely he did not warn me that this would erase all data on the disk but having looked through this forum I had learnt that and queried him. He then suggested trying instead to recover the drive using the recovery disk, and if that did not work then taking the PC to a computer shop for data recovery. Following his instructions I tried the recovery using the CHKDSK /R command but this did not work ? after checking 33% of the disk it stopped saying there were on or more unrecoverable errors on the HD. I tried to check the directory with the DIR command but it only returned an error message. I took the drive to PC World in Tottenham Court Road and they tried to open the drive and recover any data they could. After a couple of days they told me that nothing they had tried had worked. They said I shoul... Read more

Answer:Hard Drive has failed – can I recover data?

"Is it really true that all this information can be lost?"Yes (that's why everyone bangs on about backups)"Surely if I have the drive there is some way it can be read and recovered??"There are specialist data recovery services that can dismantle the drive and read the disks - they will almost certainly cost an arm and a leg. If you want to go down this route, please ask again. There are some data recovery programs you could try - but you will really need to get your drive into another functioning system before you can sensibly try to run anything to try and read it. Such activities are not for the faint.hearted, and with respect, unlikely to be successful unless you can sit with someone who knows a fair bit about systems. By remote control via this forum, I would honestly hold out little hope.You can search with google for professional services, and get a few quotes - and you can likewise search for hard drive data recovery programs.

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A while back I posted on here looking for advice on my failed hard drive. We had a brown out during a bad storm, and my drive got fried. I researched the option of swapping the drive's controller board, and a friend of mine who works in computers (networking, etc) was helping me out. He took the board from a SIMILAR but not the same model drive, and couldn't get it to work. So, on the last hope, I bought a used drive of the same model, swapped the board on that one, and EURIKA! Success!!! We ran a full scan of the drive, and everything was absolutely fine! I have all my data, addresses, emails, important work documents, etc back, safe and sound. Just thought I'd pass this on to anyone who may have a similar problem, and to say thanks to all who responded with advice to my post!

Answer:Success! Failed hard drive data recovered!!

Well done, I am very impressed.

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Windows XP , Maxtor drive failing. Blue Screen with "Unmountable Boot Volume". Ran chkdsk /r from the recovery console, and recieved a message about the volume having one or more unrecoverable errors. Set the drive up as a slave to try to recover data, and windows tells me the drive is not formatted.

Anybody have any ideas on how to rescue the data?

Thank you in advance

Answer:Data recovery options from failed hard drive?

Any clicking, grinding, or other sounds? If so, stop plugging it in and get it to a clean room before you destroy it.
Sounds normal? Try running some recovery tools. R-Studio is one I've used, but it's not freeware (I used to work at a data recovery company for over a year)

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I have Dell XPS 2013 laptop purchased in June 2013 with Windows 7 professional OS install in it. Suddenly the laptop stopped working giving an error message with complete black screen:
error: no such partition.
grub rescue >
When I took it to the service center they told me the hard drive of the system might have failed leading to such error. I am still unsure is it due to hard disk failure? On the top of that I have many important working files stored in the system for which I could not able to take back up. Is there any way I can retrieve my files? If I need to purchase a new hard drive which specifications I need to order. Unfortunately the system had only 1-year warranty period. Thanks

Answer:Data recovery from failed XPS laptop hard drive

Recover all data from its drive before it's too late. Here's how you do it -

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I have a dell M1530 XPS laptop with Vista. Yesterday the computer froze and I rebooted, but when it came on it went to some computer utility screen to repair the computer cause it would not reboot (some new vista program). I went through all the steps, it could not repair itself or revert to an old saved point.

Dell guys says the hard drive has failed and is sending a new one, but I have important data on there. It seems like this is a software or corrupt file error. I tested the RPMs and everything on the hard drive and it is fine. It failed the read tests. He suggested using data savers to recover data, but it looks really expensive and I dont think I need it.

If I connect this SATA HD to a usb 2.0 converter and plug it into another computer, do you think it will work so I can recover my files? It might be just an issue with a windows file and won't allow it to reboot. I dont hear any noises coming from the HD and think it is running fine.

Any help would be appreciated!! How much are recovery services anyway? If they do or don't have to open up the hard drive?

Answer:Failed Hard Drive - Will USB work to recover data

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how do i recover data on a failed hard drive

Answer:raymond s brown - how do I recover data from failed hard drive?

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My sons dell laptop harddrive failed, they sent out a tech who replaced the hard drive with a new one. they have left me the old one for 7 days to allow me to try to get the data off it. I have bought a cradle and can see the drive, but have no tools to try and analyse the disk or try and recover data.  any thoughts please?

Answer:Dell Laptop Hard Drive failed - need to recover data

If you look at the drive in Windows Explorer are the files there ? ?If so just copy/move them to another drive...

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Hi, I have a 2.5 inch (60 GB Toshiba 5400 rpm) laptop hard drive that I need to recover data from. (please save the speeches on backing up data, I know them all ) I know this is a bit long, but I appreciate anyone taking the time to read through.
Anyway, the drive is pretty much dead. On about three occasions last week it started making random loud buzzing noises. On those roughly 3 occasions it would buzz for about 10 seconds and then stop and go about normal operation. When the buzzing went on everything was still under normal functionality. I've been very busy with school, so last week I didn't have time to back my stuff up, and this weekend when I turned it on to go about doing that, the hard drive wouldn't spin up. (I take that back--my laptop wouldn't turn on at all--under AC or the battery that was in at the time. I switched to a different battery and it started on DC power) Upon switching the battery it turned on under battery power, but the HD didn't spin up; it made this low pitched and quiet whirring sound, and 20 seconds or so later I got the "no operating system found" message.

At this point I immediately stopped trying to boot from my laptop and bought a 2.5" 2.0 USB hard drive enclosure. When plugging into a USB 2.0 port on my desktop I don't get anything, but when plugging into 1.1 my desktop goes through all the usual steps of installing drivers and says it has found a "USB mass storage device" and wh... Read more

Answer:recovering data from a failed 2.5" hard drive (ah oh spaghetti O's)

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I just got a new HP Envy. Don't need my pavilion anymore.Moved all of my data over to large storage space today.Want to blow away my HDD just to protect integrity of it, before trashing computer.Don't have disks.  What's the fastest and easiest way to do it? Help quick. Need the desk space. Spending too much time trying to figure this out.

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I have always backed my personal hard drives using images for easy restoration

However i now have 2 PCs that need backup performed and they just want the data so an image is not necessary thus i only want the important data ie; documents and settings important files no junk such as updates or temp files

I would prefer to remove the hard drives and plug it into another pc to perform the backup instead of doing the back up from the actual machine

I was looking for the best possible way to perform this

Answer:Backing up hard drives to external, important data ie; pictures music

You can use Windows Backup via Control Panel, System and Security, Backup and REstore, just for backing up your data and settings. A simple backup of C:\Users\<your username> would suffice for most people unless you have your documents on a separate folder or drive.
I use a good third party backup program called Retrospec Pro from EMC (Retrospect).

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I'm not sure this is the right forum to post this, if not let me know.

The Problem: I accidentally deleted some important data from a hard drive. I desperately want to rescue at least some of it. It is a folder containing a large number of digital photos.

This is what I've done:
1. accidentally deleted files
2. deleted the three partitions that were on the drive and made the drive into one partition
3. formatted the drive using Windows Disk Management tool in Administrative Tools (Windows XP). I used the "Quick Format" option rather than the "Full Format". The file system of the drive (also before formatting) is: NTFS
4. Currently there is new data on the drive. I'm using it as a backup drive now.

This all happened a few days ago. Only now I have realized the goof up.

Please, if there is any way you know of that I might best be able to salvage any of the lost data, I'd REALLY appreciate it.


Answer:Please Help... I've accidentally deleted important data from drive

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All of my Quickbooks data is located on my Sandisk Cruzer 4GB Flash Drive. Today, I went to open a Quickbooks backup saved on the drive and it was not illuminated. I unplugged it then plugged it back in several times, to no avail. I used the Troubleshooter on Sandisk's website and nothing seemed to help. I can't detect the Flash drive anywhere on my computer. It is important that I recover the data from the drive, as my Quickbooks depends on it. What should I do ?

Answer:Flash Drive Not Detected; Important Data to Recover ?

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I'm looking for a miracle here- this is kind of my prayer.

I have a Maxtor 250 G hard disk slaved to a Seagate 40 G drive. My system is like a 2ghz machine with a gig of memory. I recently reinstalled Windows XP by first running a format and an fdisk and something called a zerofill - (the exe was called Wipe)

The thing I'm concerned about is, that when I ran the wipe program it asked me to specify the drive I wanted to wipe. I wasn't sure so I went to fdisk just to see the physical drive configuration and numbers (because I knew that it named the fixed drives by numbers). The only drive in fdisk was the 40 G Seagate (the one I just previously partitioned, a.k.a the master drive). I noticed that the drive read as fixed physical drive 1... so I went back to the wipe program and typed in WIPE 1 (now I am not sure if I wiped the 250g drive or the 40g one).

The reason I am unsure is because when XP was finished installing, I went to MY Computer and did not see the 250 drive - however I was able to see it in Disk Management. (it was listed as Drive 1 - Basic - 232.88 GB "Unallocated")

I have very valuable (memories) on that drive and am worried that the data (photos and other) are lost. A friend suggested that I buy an external casing for it and try connecting it to another computer.

I already tried a few configurations with the jumper pins. Tthere were two master settings with the 40g and only one option to slave the 250g. I tried them both and... Read more

Answer:Unallocated Drive - Important data on Drive

recover partition?

check out a previous thread, same subject. You might be able to find some answers there.

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Hello all -

I have a bit of a problem. Last month my Emachine (tower) would not work anymore. There was no power going to the computer therefore impossible for me to get any data off at that time. I now have a HP labtop and am trying to transfer some of my files from the Emachine to the HP. I bought a DYNEX hardrive enclosure and hooked it up. I have looked everywhere on that hard drive and cannot seem to locate 10G of music, pictures and some very important files. I did go into documents and settings on the old drive and clicked on my user name to see if any information was there. It said the folder was empty and it gave me an error message as access denied. I also checked the space available and there is 18G used out of 20G which is the same as when it was working in my Emachine. Please help me!

Thank you all!

Gracie Lou

Answer:HELP - can't find any of my important files on my old hard drive

see if you can right click on the drive, and go to security and permissions (or even on that individual folder) and set the owner as the user name on your lappy.

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i need away to retrieve so info off a toshiba laptop hard drive. vista has crashed on it so i need a connection or a program to get the info off. plz help

Answer:important info on a laptop hard drive

Hello and welcome to TSF.

There are multiple ways to do this. My favorite is to simply take the hard drive out of the laptop and put it in a desktop computer, then just take whatever files you'd like off of it. If you don't want to open it up, you can use this method which uses Knoppix:

However, what exactly happened to the current installation of Vista? Have you tried Startup Repair?

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I just bought a third hard drive, a 320gb SATA, so now I have:

Seagate 120gb IDE, 7200r, 2MB Cache
WD Caviar 250gb SATA, 7200r, 8MB Cache
Hitachi 320gb SATA, 7200r, 16MB Cache

Now I have the hard drives partitioned as I like but with the inclusion of the third drive things get a little messy. Right now Windows is on the Seagate drive that has 2MB cache and the other drives I use for storing data. But Windows is acheing for a complete reinstall..

So I was wondering should I leave my partitions as they are, I like them as they are , or should I install Windows on the new drive that has the most Cache memory? How important is it, more so will I gain significant improvement in performance if my OS resides on the drive with the 16MB cache?

Answer:Solved: Hard Drive Cache, how important is it?

There will be a significant performance increase from 2mb to 16mb of disk cache memory. Also, I'll bet that either of the SATA drives will have a higher bit density on the platters, so they'll also have a faster transfer rate as well. Time to relegate that old 120gig drive to data storage or backup.

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So this really irritates me because I just spent hundreds of dollars sending my laptop to HP last year because the hard drive completely failed. I have a 1TB hybrid hard drive and 22Gb solid state used for caching.  When I booted up my computer Intel Rapid Storage Technology said there was an issue.  When I opened it, it says that the status of: SATA disk (932 GB)(System) Accelerated, is Failed.  My SATA_Array_0001 22GB is fine though.  So I ran a System Quick Test,everything passed except Hard Drive Short DST Check: FAILEDFAILURE ID: Q4MP7Q-6RA82U-MFGJWK-60W303 This is weird because other than the computer telling me there is something wrong every time I restart it, It seems to run just fine.  Im just worried because I don't want it to randomly die on me one day.  

Answer:SATA disk failed and Hard Drive Short DST Check: Failed

Hi there @nmulji,  Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums and understand that the Hard Drive in your HP ENVY TouchSmart 15t-j100 Select Edition CTO Notebook PC failed the Short DST Check.  SMART (Self-Monitoring Analysis and Reporting Technology System) uses a technology known as predictive failure analysis to tell you when a hard drive failure is imminent. Have you tried to Restore the BIOS? If not, please try this step first. Then, just to be on the safe side, back up your data that way it does not get lost. However, there might be certain conditions that cause a hard drive failure message to display when a problem does not exist (a false positive). To fix false positive hard drive errors, please try updating the hard drive firmware. You can check whether an update is available by going to the  Get software and drivers page. You will need to put in your Model Number and then click the links that pertain to the computer configuration and see if a hard drive update is available.  You could also try to do a  Disk Defragment to consolidate files and move them to another section of the drive where errors are less likely to occur. Did this reply resolve your issue or answer your question? If... Read more

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I just bought this drive "WD740GB 74GB 8MB Cache 10,000rpm SATA HDD", a western digital raptor, I believe, but I didn't realise it wasn't a retail boxed one. It is for a pc I am building, so all new parts. I am led to understand that an OEM drive dosn't have the following (an and from looking at the very bare box):

Installation Instructions

Drivers and/or Overlay Software

Mounting Hardware

Interface Cable

Warranty Card


Would I have needed any of these? I have ordered a case, am going to order a mobo, and my psu has an extra cable with it. But am I going to be short of any of these cables or drivers? And I take it the warrenty dosn't mean anything without the card (Which was one of the reasons I picked this drive).

Answer:OEM hard disk drive missing important bits?

Plug and play, the hard drive will come with a jumper though.

Installataion - Very simple
Drivers - Download them, or use windows default.
Mounting hardware - We all have a few spare screws around
Interface cable - I have a few hundreed of these, and they also come with motherboard
Warranty card - not sure about this one

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Hey Guys,

Any and all help would be greatly appreciated. The end result is I need to recover the Documents and Settings folder on my HDD. Here is the scenario:

About two weeks ago, I came home to a dead computer. The fans were on in the case, but the monitor was off. Every time I rebooted, the same happened. I finally had to send my motherboard and CPU in. Intel sent me a warranty replacement Dual Core 2 2.4Ghz processor and ASUS sent me a new motherboard. However, it was not the original. It was the same type of board but the premium model (P5N32-SLI Premium, original was Deluxe) as they didnt have mine in stock.

While I waited for the new components to arrive, I was able to hook up my old hard drive to my brothers computer. The hard drive is a SATA Western Digital 250GB. I was able to grab a few files off but didnt need any others at the time. Plus, the hard drive seemed to working fine so I had no reason to think it would be a problem to get files off in the future.

When I finally got the components back, I hooked everything up. The computer posted with no problem so I went through and configured the BIOS to my liking. Upon reboot, I received an error along the lines of No Operating System found. I rebooted but the same occurred. I then put in my Windows XP Pro CD thinking that maybe the new motherboard was giving Windows a problem. When I went through to choose the R Repair option (NOT Recovery Console), it should ask me which Windows installation I wou... Read more

Answer:Hard Drive Corruption - Need to Recover Important Files!

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I was going to go for this Seagate 500GB ext. hd but then saw this one for $10 more it has 1TB of space and (according to the customer reviews) has a standard USB 3 cable. I found the same model on bestdirect for less. I have ordered from Memory Express who do price beats but they told me the product is discontinued, probably because of the new Go Flux line. Is this true and does it matter? The person at Memory Express directed me towards another Seagate hd of a different model. I checked out the reviews on newegg and it has 3 stars and says they have discontinued it.

How important is it to get a non-discontinued product (and why is there a discrepancy between retailers as to what's discontinued?) and how important are the customer reviews?

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I was running Win XP which finally failed and I was able to enter in safe mode (only, no networking) and ran all the tests I could think of. Hard drive is ok and so I attempted to repair WinXP from the installation CD. However, the PC failed to shut down and restart so I eventually force closed it. Now it won't even load past the initial black windows screen, don't even get the option of going into safe mode.

Is there any way I (or someone) could access the hard drive to retrieve the data? I guess I could reinstall the OS but don't want to do that yet as I'll definitely lose the data.

Any advice would be appreciated.


Answer:Win XP failed, repair failed -- can I access hard drive?

Sure, there are many ways. Depending on what you want in the end decides how to proceed.

If you have a lot of space free on the drive, you could boot off a linux dvd and create a new partition. You'd have to shrink the existing, then make a new one. Then you could just copy over the data from the old one to the new one. Then reinstall windows onto the old partition, and copy your stuff back (then delete the partition and expand the remaining to fill the rest of the space).

You can also just boot off a linux disk and copy it to a thumb drive or whatever.

Or you could remove the hard drive and place it in another computer.

Also, I'm not convinced you lose the data if you install Windows again. I'm pretty sure you can install without formatting the drive. Your programs won't work, but it shouldn't overwrite any of your data. This is a non-ideal solution though.

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I heard that data can still be recovered even after being formatted. I also heard that GetDataBack is a good software that I might buy. The question is how is this possible? Is there a way for files not being able to get recovered?

Answer:Solved: Important question about formated hard drive that can be recovered

Yes, it is possible. Especially if you do a quick format it is easy to recover (quick format doesn't overwrite the drive.) A full format is harder but still possible.
To avoid recovery you'd be looking for some program to "shred" or "nuke" the drive, overwrite it with random data that makes your data indistinguishable from the new junk to any recovery program.

This is an example, not a recommendation as I've never had to use one. Darik's Boot and Nuke overwrites all detected hard disks, useful for when you want to shred away your own private data and reinstall before selling the computer. Don't try it if you only want to keep your OS safe!

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This computer was built for my ex-boyfriend and he gave it to me when we split up.
Unfortunately in those days I knew very little about computers and when it crashed one time and would not reboot I took it to my knowledgeable friend who ended up having to format the drive and reinstall windowsXP (Professional edition) from scratch.

It had some software on it that I wish I had now and so am going to have to purchase again eg. Cubase, Reason and some other software to do with art, design, photography etc.

I know the music programmes are very expensive to buy and my ex doesn't have any of the original CD's (including the windowsXP CD) so I can't reinstall anything if I need to.

Is it at all possible to retrieve programmes after the drive has been formatted?


Answer:Is There Any Way Of Retrieving Important (& Expensive!) Programmes After Formatting The Hard Drive?

Even by paying an arm and a leg for professional retrieval services ($1000 or so), the chances that you will retrieve anything but bits and pieces, especially since you have installed files over the originals, is extremely slim. It would be worth your time investigating whether there are not free or open-source applications that will do what the lost ones did.

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I have an external hard drive that i use for my work files. Both my computers have a problem reading my hard drive, and i need these files. This is what's going on

If i go to my computer, the hard drive is not there, but it's plugged in via usb
I right click my computer, manage, device manager, devices, i can see the hard drive
I noticed in my computer i will get flashes of the hard drive. It will be there for a second and disappear, back and fourth.
When it does show for that split second it shows just drive H, instead of drive H (work files), which is what i named it.
I also noticed that when it's plugged into my pc, it's been slowing it down tremendously. When i unplug it, computer runs fine again.
I've tried it on both computers and i get the same thing.
I don't know if the drive has a virus, and i would like to scan it, but i cant see the drive to do so

Help please

Answer:Computers will not read external hard drive! Important work files - help

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Had this laptop for about 6 years, had a few issues in the past, but nothing major like this. After, I ran a system dianostic, the result shown that the Hard drive short DST failed. Not totally sure how to do a recovery, I do have the Recovery Discs, so I searched up how to run the discs; turned on the system- press f11-  window loading files- window starting- then it just stuck on a window blue screen with nothing but the cursor. Can I even use the Recovery Discs? I want to replace the old HDD with a new SSD, but I'm not sure if I have to install a new OS or can I recover the old hard drive OS and transfer to the SSD?

Answer:Hard Drive failure (Hard Drive Short DST Check: Failed)

DST:Fail means  the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

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hi all,
i hope someone can help me out, i am a newbie to all this so bare with me.
my hard drive failed over a month ago but i managed to do a system image with win7 to my new 2tb internal hard drive. i cannot get the image recovery to work as i says "no image can be found on hard disk". i am at a loss from there. I have tried and cried over this as its driving me mad as i have no pc.


Answer:hard drive failed, system image not found on hard drive

just to add really that the system image is on my new hard drive (2tb internal). i use the boot dvd and i get a far as "repair my computer" click on it, sometimes i get message saying not compatable with this version of windows other times it lets me on to next bit, then says no image can be found on hard drive. if i go through the load drivers i can see my hard drive with items on it. ie windowsbackup and others. again i am at a loss with this, any help would be greatful.


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yes or no ?? My HD is unbootable and when switched as a slave makes a clicking noise when trying to access files and data unrecoverable yes or no ?? any help is appreciated

Answer:Can data be recovered from a hard disk that has completely failed ??

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I had two 3.5 SATA disks in windows 7 SP1 64 system. Unfortunately, my MOBO crashed and now i have no PC to recover data. When I took my drives to the  technician, his windows 7 machine identified these drives as foreign disks. there was neither import
nor convert options available in windows disk management utility. my first drive (320GB) was a basic boot disk and the second drive (1TB), a dynamic data disk. Both has data to recover. Because of the risk of data loss , we did not proceed further.

My next option is to buy external 3.5 HDD SATA enclosure and connect the disks to my laptop via USB. I also have an external 4TB USB drive connected to my laptop as a basic disk. My laptop runs windows 8.1 64 bit.

I'm looking for help in these areas.

1. Once the enclosure d HDD's are connected to the laptop via USB, will my 8.1 system show/recognise my external 3.5 HDD's in the device manager ?
2. My 3.5 HDD 's are coming from windows 7 SP1 64 bit system. Will my 8.1 64 bit system identify them as basic and dynamic disks respectively ? The drives are not encrypted.
3. What is the best option to recover/transfer data from my 3.5 HDD's to 4TB external USB drive in this setup ? I do have a Macrium Reflect disk utility.
4. Do i have to first import basic/dynamic disks or convert ? Which option is safer to recover my data intact ?  because i believe, these disks are foreign to my 8.1 system, convert will erase the data on the disks. I worry and confused about t... Read more

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i have a scSi disk 36.4GB, i lost information from it and tried to recover with other recovery softwares to no avail finally i got winhex & got the professional licence.

i can now be able to see all the information on the 1 whole NTFS partition, but the problem is that i can't be able to recover it.
when ever i open the logical drive i can see all the information and most of the information is stack up in a "free space" which is around 33gb which i can be able to see has all the information that i need.
i have tried to recover the free space but its only copied to the location that i specify and no recoveries are made.
recovering the files by type/ name has bore no fruits.

a freind told me i have to curve out that area and use data extractors to get the information out of that area (freee space).

the information in that drive are sql data bases and zip files. whats the header for sql.

what techniques do i use to curve out that space and be abele to extract the information, for i can even read the information in text format.

which are the data extractors available in the market

kindly assist its quite urgent i get this information out

Answer:data extractors / sql header [Hard Drive data recovery]

I don't know where this thread properly belongs -- but I suspect the question may be too esoteric for most here.

Since it involves data recovery from a hard drive I'm going to move it to Hardware, I think "all other software" is not likely to have anyone with this type of experience.

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Hey Everyone,

I just got a Maxtor 120GB Hard drive, and I currently have a 30GB Maxtor in my computer at the moment. I know a lot about computers, but hard drive images are one of the few things I have little experience with.

I would like to keep my operating system, XP Home, and all of its programs, files, settings, etc all together. Basically, the currect exact state it is right now as if I'm on my 30GB. I've seen my school use images to put the same image on like 20 computers.

Trust me, I'v had to re-load program after program on my dads computer and I'm already sick of doing it, so I want to avoid that lol.

I'm pretty sure there is a way do to this, and if so, can you tell me how, or give me a link to something I can read so I can pull this off. Don't want to put a fresh install of XP and reload everything and re install programs and all that stuff.

David Waters

Answer:Move 30GB Hard Drive Data To New 120GB Hard Drive

Can I do this without CD's, because 15GB of data wont fit on a Cd...I wonder if there is a way I can like just move it over to the other drive or something. pls help.


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my macbook pro is currently our of commission due to a mishap with a cup of water. the person i spoke to on the phone at the apple store said to have the hard drive transferred to an external one in case they need to reformat it. is this even possible if my laptop won't turn on?

Answer:transfer data from laptop hard drive to external hard drive

Depends on the type of water damage has been done.
If your laptop has been a small puddle of water for a little bit of time, yes it will mess up your hdd's connectors and possibly damage it.
If the water spill was like a splash on the keyboard and quickly cleaned up, you have a good chance of the hdd working.
Just depends on what got damaged badly enough for something not to turn on for quite awhile.

Also get rid of that macbooks battery, I have a bad feeling it might not work with your macbook anymore.

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As per my last post of slow transfer speeds from my PC to NAS Drive, I have found the NAS Drive has gone faulty, the Ethernet cable connection port has failed. I have stripped the unit down and removed the HDD, and I have a external caddy to connect the drive to, to try and recover as much data as I can. However Im led to beleive that NAS Drives are not simply data storage, they store the files in a different way, which is why I seem to have issues connecting to the HDD. When I connect the recovered HDD to the computer It wont allow me to access the disk unless I format it, Can anyone advise me how I could recover the data from this HDD

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HiIs there a relatively simple way of recovering data from an external, usb, drive?I can view the contents (as icons) but cannot actually open them (cannot find path) nor write to the drive (same error message).

Answer:Recover data from a failing/failed usb drive

Hi, maybe something among these from Google, not exactly cheap though here

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My HD in my Laptop Failed somehow (Wont boot. Gets to WinXP screen and then HP Screen. Hangs at HP Screen. Even Safe mode, just shows the "SAFE" words in the corners on a blank screen). So I pulled it out and stuck it in an enclosure so I could use it as as Data Drive and will get a new HD. I don't recall if I had any important files I wanted, still on it. So I plugged it into my desktop to pick off any files before I wiped it and I cant find ANY personal files at all. Works fine otherwise, but No Docs, no JPG's, no vids, no personal files. I clicked on a folder for Admin and it said can't access. I then remembered I had a WinXP Admin Logon Password! I guess thats the reason? Any way to disable that? So I can access the Admin files?


Answer:HD Failed, Now using as Data Drive, but WinXP PW Protected!

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I have a laptop drive that was running Windows XP. with a password protected user account. I have hooked the HDD up to another pc running Windows XP, to copy my files over. The problem lies with the the user account i am trying to access, it says folder is empty, and when i try to open the folder of my old user account it just says access is denied. How do i remove the security from this folder so i can access my data files??

I know that if i had not put a password on my user account , i would not have any problem accessing my files inside. Please, can someone help with a solution??


Answer:Solved: Saving data from a failed windows drive???

Take ownership of the folders and files


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Xp would not start because my hard drive went south. At least that's what Dell says. They got into my system to take a look see, and the conversation lasted all but a few minutes. Apparently that was the problem the whole time and i didn't know it. I have a refurbished one on order and hopefully it will be here soon. Gonna do the surgery myself. It looks pretty easy. I think installing the new burner was a little more diffucult. I didn't want to spend a whole lot because i'm gonna get a new computer in February. Any advise would be appreciated.

Answer:XP failed because hard drive failed....

Remember when installing the drive to unplug the computer and take out the battery if it is a laptop. Also avoid carpet or any static.

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I had to uninstall Acronis True Image 2013 which seemed to be the issue with my Windows 10 64bit PC having many BSODs. Un-installing Acronis True Image 2013 meant that I lost the use of Acronis Extended Capacity Manager to make use of all of my Western Digital Black 4 TB hard drive. I lost my H drive with a lot of data there. Right now it shows up as almost 1700 GB of Unallocated space. I downloaded and installed Acronis True Image 2017 thinking that there would be a similar compatible Acronis Extended Capacity Manager, but there was not, nor a program like it from WD. I see in Computer Management/Storage/Disk Management and then under Action there is Create VHD and Attach VHD. Is either Create VHD or Attach VHD or both the answer to recreate my virtual disk that Acronis True Image 2013 Extended Capacity Manager gave me? I need a method that will not cause me to lose that saved data. I have found using Google a Seagate version of an Extended Capacity Manager. Will a Seagate version of an Extended Capacity Manager work on a WD hard drive? (No, it does not, I tried it and I got another BSOD) If there is a tutorial on this in this forum, then please point me towards that tutorial. I have looked but I have not found one. Thank You

Answer:Cannot view area/data of hard drive above 2 TB of 4 TB hard drive

You will need to convert your HDD to GPT from MBR. This cannot be done in Disk Management without deleting all partitions first. So unless there are third-party solutions you will have to re-install Windows 10 or restore from a back-up after the conversion.

MBR disks can only be a maximum of 2.2TB, GPT disks do not have this limitation. There might be a problem with using a GPT disk as your boot drive as GPT disks cannot be used with BIOS, only UEFI. If you are still using BIOS then a smaller disk (<2.2TB) could be used as the boot disk.

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Is there a program taht will allow for this, that is relatively cheap, or is there a way to do it without using a program?

Answer:Data transfer from hard drive to hard drive via USB cables

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Need to replace my failed Yoga 2 11 Hard Drive wd5000mpck 5MM($206.00),, will a wd5000lpvx 7MM($44.00) drive fit..Big price difference..  

Answer:Yoga 2 11 Hard Drive Failed will a 7MM drive fit (calls for a 5MM drive)

Hi Kendoe,of course big price differences, The technical differences are:                            cache (MB); Ampere Peak(5V); Power W (read/write); standby W; acoustic (dBA); Height mm; Weightwd5000mpck: 16                ; 0,9                            ; 1,5                               ; 0,15           ; 15-17               ; 5                  ; 0,07 kgwd5000lpvx:    8                   ; 1                               ; 1,4                               ; 0,13... Read more

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My hard drive failed last Saturday, reading "operating system not found." BIOS testing resulted in error 10009, replace hard drive. At this point, the drive won't boot, but data can still be read.

I have a new hard drive. The backup disk I made for Vista isn't working.

I thought of borrowing one from a friend, but my OEM key on the bottom has completely worn off. HP says they cannot help and Microsoft wants me to pay for a replacement key. I'd like to avoid that if possible.

Is there any way to use the recovery partition on the old drive to install Vista on the new drive?

My laptop has two hard drive bays, but I only have one caddy, so ideally I'd like to connect it using an enclosure.

Also, I do have access to another computer that I could use as a "go-between" if needed. For example, if it's possible to simply copy and paste the recovery partition files, I could use the enclosure to copy them from the old drive to the working computer, then put the new drive in the enclosure and copy the files onto that.

Any advice appreciated. Thanks.

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I was installing Ubuntu on a separate partition and in the ubuntu install I was partitioning the C Drive and then it said loading for 45 mins so I shut down my pc with the power button and it boot from the ubuntu cd and then in the partition menu it said that the c drive was free space. I hit quit, removed the install dvd and then it says windows failed to boot. What do you want to boot to? Windows 7 or Ubuntu but they both dont work. Ubuntu wasn't even installed.

Answer:ALL data on C Drive Deleted including Windows Install-Failed To Boot

Try running Startup Repair up to 3 times, see if it fixes it.

How to Run a Startup Repair in Windows 7

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I have a Y500 model that originally came with a Samsung Spinpoint 5400RPM 1TB HDD + 16GB SSD cache mSATA drive. The original drive failed a few days ago, so I have decided to not only replace the new "spinning" drive with a 7200RPM model but I also bought a Samsung EVO 850 mSATA 128GB drive. At the moment, I have only inserted both drives into the laptop and they are both completely blank. I went into the BIOS and it shows 2 Hard Drives recognized both the 1TB "spinning" drive as well as the mSATA SSD. The mSATA was labeled Hard Disk 1 and the 1TB as #2. Unfortunately, I didn't create my recovery USB media until the original Spinpoint drive was at about 70% drive health according to Acronis Drive Monitor. I didn't receive any errors but I am skeptical on the stability of all of the recovery media that is contained on the USB flash drive. Anyway, what option should I take to make the mSATA SSD the primary boot drive with the OS and programs and the 1TB as the data only drive for everything else? I have been reading a lot of threads here about cloning with Paragon Backup & Recovery and also Paragon Migrate OS to SSD programs, however in this case I have both drives completely blank and basically starting from scratch.  Also, I have read some threads that say with Windows 8 and later you can create a clean install recovery media USB that will work from this Microsoft site (link). I was able to run Belarc Advisor to obtain a product key, however ... Read more

Answer:Y500 - hard drive failed, now ready to install replacement + new mSATA SSD to be primary boot drive

hi Cool_Man,
Welcome to the Forums.
You should be able to activate Windows using the Create installation media for Windows 8.1 link as the product key shoud activate both versions of Windows (8 and 8.1).
If you're already decided what type of installation you need (either legacy or UEFI installation), you can then pop in the USB installation media and install Windows on the mSATA drive.
More info:
Create Bootable USB or DVD with Windows 8 ISO
UEFI Bootable USB Flash Drive - Create in Windows
If you get problems activating online, you will need to activate by phone.
How to Activate Windows 8 and 8.1 by Phone

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I have two hard drives(40 GB & 160GB both internal) installed in my system. Earlier I had installed windows XP on the first hard drive (40GB) and was using second hard drive as additional storage. I had partitioned my second hard drive into 5 partitions P, Q, R, S, T. Recently I reformatted my first hard drive and reinstalled windows XP. However this has also affected my second hard drive. Now Windows shows only two drives C: (my first hard drive) and D: (second hard drive) as only one partition each. Moreover it is not showing any data on the second hard drive. I want to get back my parition info and data on the second hard drive. I thought that formatting my first drive will not affect second drive and therefore didn't take back up of the second drive. What shall I do to get back my data and partition info.

Answer:How to get data from second hard drive after reformatting windows on other hard driv

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I have recently upgraded my tower with all new parts but my data on the old hard drive has not yet been transferred to the new one, due to my trusty computer friend being ill. The old one is lying waiting to be connected up for the transfer.Have any back issues of PCAdvisor covered such an operation that I maybe could tackle myself? I have back issues as far as end of '99.(I have installed cards into the back but nothing more serious!)Anyone help, please?

Answer:Data transfer from old hard drive to new hard driv

Put the jumper settings on the old disk to "slave" and install it into your machine onto a spare IDE cable.Then start your PC and windows should recognise it. After that you can copy it all from the old to the new.While you have the old one in, it could be worth while formatting it and using it as a backup for data etc.

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I have two 500gb hard drives in my computer, C and F. The F drive seems to have a very bad problem: files/folders occasionally just disappear without a trace and with no apparent way to recover them!! The worst part is: the files that go seem to only be ones I've been recently using; since I use my most important files most often, that means my important files (and ONLY important ones) get randomly deleted! This has happened about 2 times since I got the laptop. Here is the worst part:
Just today I went to open a solution in Visual Studio. The solution contained about 5 projects: 3 minor ones and 2 very large ones, which I have been working on for several months. When I went to open the solution, the three minor projects were fine, but the two large ones were completely gone (folders and all files) from the hard drive! These are extremely important and it is critical that I recover them.
Does anyone know of any software which is good at recovering lost/corrupted/fragments of files on a hard drive? Alternatively, is there any software that literally allows you to do a string search on the raw bits of the hard drive? If I can search for some text in the files perhaps I have a chance at recovering some data!
Also: I need to know if it's possible to do a raw copy of an entire partition to another partition (literally byte for byte, not just existing files). I have two 250gb partitions on the F drive, and maybe if I can copy the one with the lost files to the other, I ... Read more

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With my 2009 Seagate 500 GB sata hard drive, the re-allocated sectors count shows 2 bad sectors, in the Ubuntu 10.04 disk utility for the smart data. In this multi-boot desktop PC the XP with a drive monitor program called, Active Smart shows this drive health status as good, including that reallocated sectors count item, so is this not to worry about for now, or what. I do monitor the hard drive temperature, which does stay cool enough, in the seventies up to about 80* F.
Or can this be caused by mixed partitioning methods, since the new way is now align to MiB, and not align to cylinder as it was. I used the GParted tool to create and change partitions when it was set as default to align to cylinder, but then I recently used both my Vista Disk Manager, and the newer version of GParted to re-size some of the partitions, which both now use that align to MiB method by default, which often has near 1 MB gaps between partitions then.

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i can't get my puter to read the data on an external hard drive. wants me to format it even though it recognizes the drive letter i gave it when i did format it. don't want to lose the 100+ gigs of data i have on this drive.

Answer:my computer recognizes the drive letter but not the data on external hard drive

Does the external drive work on another machine?

Also, while the drive is still connected, can you go into Device Manager (right-click My Computer, click on 'Manage...', click on 'Device Manager') to check for any yellow exclamation marks or red crosses next to anything in there?

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My master hard disk has failed and I have successfully replaced it with a
new one and reinstalled windows XP etc. Before the crash I had a second slave drive with some data I would like to keep on it. When I connect this drive, it shows up in disk management, but does not get assigned a drive letter. How can I get windows to assign a drive letter to the drive without formatting it and losing all of my data?
Both drives are IDE drives, the master is jumpered to cable select and is on
the master cable, the slave seems to have lost its jumper, or never had one,
but shows up in the bios as the secondary hard drive.

Answer:Get a drive letter for an old slave hard drive while keeping the existing data

In disk management did you first left click to highlight the drive then right click for assign or change a drive letter option?

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Hello, I'm fairly new to these forums but would like to request help for upgrading my laptop. I am thinking of adding a 120GB Msata and 1TB HDD to it (to replace 500GB). My question is how would I go about transferring my dat,a(Pictures, music, videos) to the new hard drive and setting the Msata as a boot drive(for OS and programs)? I would also like recommendations on which Msata/hdd to put in it? I have been considering these: : MyDigitalSSD 128GB (120GB) 50mm Bullet Proof 4 BP4 50mm mSATA Solid State Drive SSD SATA III 6G (120GB)(128GB) : Computer Internal Solid State Drives : Computers & Accessories Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014: Computers & Accessories

but would like to know if there are better options available? Thanks in advance

Answer:How to migrate data to bigger hard drive and set Msata as boot drive?

I don't think you can use the Msata SSD as boot drive. It is configured in Raid with the spinner and serves solely as cache. It is just a fancy SSHD.

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Hello Forum,

One of my Windows updates (one of nine) failed earlier, but when I opened up my Update window again to see if I could retry, it doesn't give you the option to do it (first time in five years with this computer it has happened - ALL my updates have been successful). It shows the failed update in the Update History, but does not give you the option to install it again. How can I try to install that update again even though I can't locate the option to do it? Thank you.

Answer:One Important Windows Update Failed

There is usually a download from Microsoft's website.

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Anyone else receive this as an important update and had problems with it as well? I just hid it for now. KB3000850 Thanks!

Answer:KB3000850 important update failed?

It is known to have problems so I have still not installed it yet.
Some had no problems but others did.
I am going to save an image of my laptop then try, when I have the time.

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I had this idea, see if anybody has an opinion about this. My wife has an old XP computer I want to buy her a new one but she doesn't like the vista and she wants to keep the old xp operating system. What I want to do is take the old hard drive and put it in the new computer as the master and take the new hard drive and put it in as the slave erasing the vista off it. Then using the master slave way can I transfer the xp operating system and all her files and data from the old hard drive to the new one.

Answer:Transfer data from Hard Drive to Hard Drive

You cannot simply put the hard drive with XP on it in the new system to have the new system running XP either from the old drive or by transferring to the new drive. It just does not work like that
You need to install XP a fresh on the new system AND you will need a new XP license to do so.

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Hi, I am thinking of replacing my aging HDD to a new larger HDD. Is there a way of trasfering all data and the OS as it is to a new HDD without installing the OS on the HDD first.All good and valid suggestions welcome. Thank you.

Answer:Transfer data from hard drive to hard drive

Norton Ghost, Drive Copy & Partition Magic will all do what you want. There are also free utilities that might do. For more info:click here

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I am trying to get old pictures and documents off an old hard drive for a friend. I told him no problem, and then went to work on it. I was getting really wired feed back from it. So, I ask him if something happen to hard drive or damage or something. He said, maybe, just maybe it over heated because there weren't enough air flow to it. Though, I've never seen his computer, that could be the problem.

So, my question is: Is there a way of seeing if the hard drive is damaged? I heard of the software that comes with windows xp and I guess Vista too (im using xp though) that can see if there is any damages to hard drives or hardware. I think it's called..... CMM or CCM (i forgot, but it's call) "Computer Management" within Control Panel and then Administrative Tools. I think it's "Disk Management". Does anyone know?

If final, is there any programs anyone knows of for recovering lost data for windows, but any linux software is welcome, but i would understand windows a lot more. I am using windows xp, and ubuntu feisty fawns. So I can get my friend's information back off this hard drive. I have tired "FreeUndelete" (I think) and "Recover Lost Data 2007" Both couldn't do anything for this hard drive. FreeUndelete said the format of the hard drive was Raw and that there was nothing to recover and Recover Lost Data show the drive as two hard drives, I think one was Fat16 and the other was Fat32 with no size of the hard drive. But I Know the h... Read more

Answer:Hard Drive may be DAMAGE, trying to get data off an old hard drive. help!

Are you trying to recover this on the computer that this HD was running on? Or another computer?

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My computer just suffered a massive failure. I'm not sure where to start, but I decided to post in the Windows XP section since it failed to boot.

After installing a program, I was promoted to restart. I did so, and Windows froze at the sign-in screen. It says "Windows is starting up" and shows the Windows logo. Normally, that would go away quickly and I would be shown the three different users. Except it never comes up. It just stays saying "Windows is starting up."

Here, the plot thickens. I have an older verison of Ubuntu installed on my PC for any such emergencies. I do a hard shutdown and tell my computer to reboot into Linux. Ubuntu tries to run a consistancy check on my hard drive, and it fails, and Ubuntu fails to boot.

This is where it gets interesting, and the only point that makes me uncertain that this isn't a failed hard drive. I put in the Ubuntu Live CD, to go on the internet and look for help, but that failed to boot. I assumed that Linux Live CD's used RAM, not hard drives, to boot up. So it doesn't seem like it matters.

Both my slave and my master drives are older, the slave is 7 years old, the master is 4 years old. Windows is installed on the master, and Ubuntu is installed on the slave, and I find it unlikely that both failed. Which makes me wonder if its the RAM or or something.

My computer's stats
Intel Pentium 4 (2.6Ghz)
NVIDIA GeForce 5200 128MB
Master Drive, Hitachi 80GB
Slave Drive, Seaga... Read more

Answer:Failed Hard Drive or RAM?

X: Go there and download an ISO image of Memtest86, burn it to a CD and use it to test your memory. Of course, you'll have to do this on another machine that boots
Boot with the disk in your CD drive and it will run. Run for about 7 passes or longer.
If it's not the memory problem, then go to the HDD maker's site and download their Diagnostic tool. It, too, will boot and run a check of your HDD. At least you'll know if those 2 devices are problematic.
Another way is to boot with your XP disk in the drive and go to the Recovery Console.
At the prompt, type chksk /r, press Enter. It will check the HDD. When it finishes and there is no problem, at the prompt, type fixboot, press Enter. Then see if it will boot.

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Advent 3206 Win MeBeen having a few problems lately so yesterday I tried to recover the machine by using the suppled recovery disc. This failed twice on 44% with a write error. So booted with a Win98 start up disc and tried to format it, fogetting that the recovery disc removes the FAT. So tried fdisk. This ran and ran, restarting integrity checking each time it got to 100%, and twice on 66%. Eventually gave up after the seventh run and concluded that drive had had it. Please can anyone think of any other possible reason for this happening before I order a nice new massive hard drive.Many thanks.

Answer:Probably have a failed hard drive.

Going of the fact that you received a write error I agree with that fact the your HDD is FUBAR!!!In terms of buying a replacement make sure your system can take a "massive" HDD!

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Question: Failed Hard Drive

The hard drive failed on my computer last week it has now been replaced.
Is there any way the stored information can be recovered from the disc.
If not what should i do with it destroy the hard drive or are they repairable.
adrian jones

Answer:Failed Hard Drive

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Help seems like my hard drive may have failed can anyone advise

Answer:Help hard drive failed

Sure but first you have to help us help you. What kind of laptop are we talking about?

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Question: Hard drive failed

The hard drive failed on my daughter's y500 notebook - one year after purchase.  By the time she contacted Lenovo it was one year and four days since purchase - so the warranty had expired.  They offered an extended warranty, but no guarantee that whatever was wrong would be covered.  We decided that was too much of a gamble - since we would be out the cost of the warranty whether the laptop was fixable or not. (We did not know at that time that the hard drive had failed.)   We took the notebook to a local repair person.  He found the hard drive had failed and installed a new one.  He's asked for the recovery CD, which we don't have, since the laptop came with One Touch Recovery.   How can we get a copy of the preinstalled OS (Vista ) and software?  We hesitate to call Lenovo support, since when my son-in-law called and they offered to sell him the extended warranty, which he refused, they told him he would be charged for the next call to support... Thanks in advance for any help you can offer.klw


Go to Solution.

Answer:Hard drive failed

if the Hard drive carshed there is no way of creating a recovery DVD's. Recovery DVD must create onece got teh computer. recovery DVD in teh same Hard Disk but different partation. you can order your from Lenove $45

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For awhile now (about 3-4 months) my computer has been freezing intermittently. Initially I thought it was some sort of virus or malware, but the problem would go away for awhile then come back again. Recently I got the Error Disk Recovery window and when I ran the disk repair option, it seemed to fix the problem at first. But then it came back again and then a week ago when it cropped up again, the computer rebooted on its own and now keeps referring to Error Disk Recovery.  But when I initiate the disk repair all I get is an image of the Welcome screen graphic and the progress bar never appears. Selecting the 'Start Windows Normally' option just causes the computer to reboot. I?ve run the Dell 32-bit Diagnostics Utility test and got: Error Code 0F00:1332 Msg: DISK-Block 2321200: Interrupt Request(RQ) did not set in timeAny thoughts? Thank you!

Answer:Has my hard drive failed?

Welcome!Computer Hope is the number one location for free computer help. The forum will help everyone with all computer questions. Wheeler a computer shows possible hardware error, a backup plan needs to be initiated right away.But if you do not have a backup, do this:You can get an external hard drive for a backup of data, such as your documents, music and photos. You can boot your computer from a  CD that has nits own penetrating system. You them mount the failing drive and locate your data and copy it to the external drive.After that, proceed to try and repair the failing drive, if possible. Do the backup first. Unless you don't care. There is no way to guarantee recovery of a fainting drive. Sometimes you can, sometimes you can't.

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I have been some freezing and other glitches with me computer so i ran a start up test. The test failed and it says Hard Disk DST Failed everything else passed.It saysFailure ID: 0GE70X-66L8HA-MFPX1F-60QL03 PRODUCT ID: AAG29AV. could u help me solve this issue please or advise me. Im out of warranty. Thanks 

Answer:Hard drive DST Failed

 DST:Fail= the hard drive has failed/is failing and will need to be replaced. A retail 2.5" laptop SATA hard drive can be used. Western Digital, Segate,Toshiba,etc. Just be sure to get one of at least equal capacity as the original in order to use your Recovery Discs to install Windows and other software/drivers. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd. Your Maintenance Guide shows how to replace hard drive:

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Question: Hard Drive Failed

The hard drive on one of my computers (running XP Pro) appears to have failed. By way of background, we've just had an extensive power outage and I made use of a generator. The computer has an APC Back UPS ES 750 back up that should serve as a line conditioner for the dirty generator power output, but I figured out the battery was dead, and I don't know if that bypasses whatever power modification the back up provides.

We'd used the computer the night before to watch a little mindless entertainment, and the next morning it kept re-starting. At first it would get into windows with my wallpaper up and all, but after several tries it rebooted earlier and earlier, ultimately going to a BSOD. The cause was "unmountable boot volume". The machine has the recovery console installed, but it won't load, instead going to the same BSOD.

I removed the drive and put in into my office computer. This resulted in the office machine generating a BSOD as well. It loads just fine without the faulty drive attached, but when I plug it in (with Windows XP running), down it goes.

Still using the office computer, I booted up in safe mode and started the Recovery Console. The bad drive is now drive G, and chkdsk said "the volume appears to contain one or more unrecoverable problems" and using the /r option provides the same response. Running fixmbr G: also brings up the same message.

Of course, there is important data that I haven't backed up in... Read more

Answer:Hard Drive Failed

Hold on, looks like I wasn't using the correct drive letter in the Recovery Console. Using the map command didn't reveal the drive, so I rebooted into the RC with the bad drive attached and I've now found it using map and determined its drive D. chkdsk /p is running right now, and I may be able to self rescue.

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Question: Failed Hard Drive?

Is there a way to retrieve everything from a failed hard drive?

Answer:Failed Hard Drive?

If the data is important enough, you could hire a data recovery firm.
This will be expensive, but it's probably the best chance to recover the data from the drive.

Depending on how damaged the hard drive is, first try removing the failed hard drive and use an USB adaptor similar to the following:
attach the hard drive to a USB port of a working computer and see if you can transfer the files and folders you need, to the computer.

Note: Only data files and folders can be transferred, any applications, utlities and programs, need to be reinstalled from their CD's, or downloaded from the publisher's website, if the Hard drive is too badly damaged, then you would need the services of a Data Recovery Company

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Question: Failed Hard Drive

The laptop was purchased 8/2014. In 8/2015 hard drive failed and was replaced. For the past 4-5 months the system has been very slow and unable to run certain applications. Two days ago I decided to do a reset/recovery and it failed. One of the options listed, after failure, was to return to Windows, when selected that option, the system would not reboot and the Dell logo would just flash off and on.  I tried doing a recovery/restore with the USB key and it failed.  Via directions from your website I ran a test and received the following error: 2000-0142 validation 118518.......HARD DRIVE FAILURE!!!!!!!!  
AGAIN.....REALLY!!!!!!!!!! A new hard drive every year!  I believe this machine falls under the term "LEMON." There is something wrong with a laptop that requires a new hard drive every year!
 When I contacted Dell support all I received was confirmation of the error code, notification that my warranty had expired, and  instructions on how to have the machine serviced and what it would cost to do so. When I questioned the need of a third hard drive in three years, I was told heavy usage could cause it, such as gaming.   The laptop was not used for gaming purposes and he could offer no other reason why a hard drive would continue to fail.  I'm really leery of spending the money to replace the hard drive again,  wondering if this time next year I will be faced with the same dilemma.
Suggestions, thoughts, HELP.
 ... Read more

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Screen went black and opon restarting message appeared that hard drive failed Ran a test and this error code came up. Failure id: U0C55K-7LH8HC-MFPWL1-609W03

Answer:Hard drive 1 failed

Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue HP will provide a replacement Hard Disk Drive if the Notebook warranty is Active, If not you need buy a SATA Hard Disk Drive from a retail shop nearby  Please Contact HP if your HP Notebook is under warranty, HP would replace the Hard Disk Drive and provide you a Recovery media to restore factory operating system after replacement (if you've not yet created Recovery Discs/USB Media) Note: Back up all the personal data to an external drive if it's possible. Otherwise you could connect the failed HDD via SATA to USB adapter with another PC or same PC after replacement of HDD & re-installation of OS and try copying /recovering the files. You can also refer to the below shown link for further support Please click on the link In order to Identify, Prevent, Diagnose & Recover from Drive Failures on HP Notebook Hard Drives & Solid State Drives :  You can Check your warranty Here to verify the status and Click Here to order a new Hard Drive   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for oth... Read more

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Question: hard drive failed

MY laptop got stuck or haung on hp boot or hp loading when i started it then i tested my hard drive and i got failure id :9TXD40-72N8HK-MFGJWK-60WM03 what dose it  mean and what is the solution for this problemhelp me

Answer:hard drive failed

Hi, The 24 character error code is a failure of the short Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the boot issues you describe. If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here. You can contact HP starting on the link below. If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K

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My laptop turns ones but if I click on something it freezes. I ran a diagnostic test & it told me my Hard Drive 1 failed. So what should I do ?

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Help, my new hard drive failed

I just got at new Wd 160gb hard drive. It was working fine originally but since I have a old computer I have to upgrade the BIOS to use up the new HD potential. Problem is the HD disappear with the new BIOS. ** Everytime it pluged in (New HD) the HD auto detection can't find any hard drive (No matter it was placed as single master or dual master/dual slave). Remove the new HD and everything work fine. ** Go back to the OLD BIOS and the problem is still there. Can you please tell me what 's the problem. Should I return the HD for a different one ? THank

BIOS Type : Award Modular BIOS V4.51DG
Date : 02/26/99
ID : 02/26/99-i440BX-W83977-2A69KTG9C-00
OEM : TRM-P6B40-A4x-V1.07
Chipset : Intel 440BX/ZX rev 3

Answer:Is my new hard drive failed

HD's that size for a while were coming with a PCI expantion card because windows doesn't allow for a hd of that size.
This could be your problem.
Otherwise without know your o/s etc.. it's hard to say

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Question: Hard Drive Failed

I Have a Western Digital 20 GB Hard Drive that when i start up system it says primary hard drive failed. how can i get the info that is in hard drive and transfer to another drive i have been told that i can change the logic board will this work. help[/ U]

Answer:Hard Drive Failed

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After restarting my computer it failed to boot..saying insert boot disc..installed repair consul and tryed to fixboot..this also failed..tryed to reformat..this also failed..tryed using maxblast3.. this also would not work.. took hard drive out of master and made it slave ..installed windows to the new drive and booted from it.. sluggish start up but worked ok..tryed to access slave drive but could'nt..simply can't access this it us? any thoughts would be appreciated

Answer:Failed hard Drive ?

Maxblast 3 can give you more info on the drives than just formatting them, suggest you run it again and see if it says anything. If Maxblast finds the drive then that suggests to me its ok, if theres a problem in that the drive is dead then it wouldn't find it.

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Question: Hard drive failed

Hi, my hard drive failed. My question is, when I buy a new one, can I just use the system recovery disc to put all the stuff on it that came with my computer? Or do I have to buy the operating system all over again and stuff?

Answer:Hard drive failed

You should be able to use the system recovery disk to restore it to factory settings on the new drive. I have done this with eMachines recovery disks (They use Norton Ghost) and with HP products (didn't come with recovery disks, but had the image on a partition on the drive - you had to make your own from that).

I know with Ghost images you don't even have to worry about partition sizes -it detects the new size and auto increases the partition to utilize the new space. If for some reason the recovery disks you have don't adjust the partition size there are some utilities on this site that can help.

Make sure you have the jumper settings on the new drive the same as the old one.

Good Luck

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i have a almost year old computer. i have a 80 gb hard drive and this morning i downloaded ares and downloaded some music(ya i know stupid.) well later today i was talking to my friends on aim and the computer just froze so i just restarted it and the computer came up as if saying it needed to boot off a cd. so i used my windows xp cd and put that in and that just ended up saying the hard drive had failed or something very similar to that so i used my rescue disks and it says the boot has failed so i have no clue what to do. i really need some help here. thanxs.

Answer:Com. says hard drive has failed

my brother says he can do a system restore but he wont be home till monday. so any of u guys could tell me how to that would be great!!! thanxs

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Question: Hard drive failed

I have two hard drives in my computer, but it seems one of them is not longer working. The computer can not longer detect the hard driver, and I hear noises as the HD is trying to turn on, and is like turning on and off.

My question is can I use the system restore to recover any files from this driver?

I'm using XP pro, with service pack 2.

Thank you for your time.

Answer:Hard drive failed

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Question: hard drive failed

how do i access my email accounts from another person's pc?

Answer:hard drive failed

What does email have to do with a failed hard drive? Does your email provider have web access?

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Hi! I bought a Dell Inspiron 15 3541 about two years ago. About a year ago the screen froze, so I force shut down the laptop. When I turned it on, I was met with following message:
"Internal hard disk drive not found
To resolve this issue, try to reseat the drive.
No bootable devices-- strike F1 to retry boot, F2 enter setup menu, F5 enter PSA
So... I reseated it multiple times and nothing...
So what now? I'm not really a computer expert, all I really can do is replace the hard drive.
I recently found my computer again and would like the restore it. What do I do?
It came with Windows 8.1 already installed on it, then I upgraded to windows 10 if that helps at all

Answer:Help! Hard drive failed!

If you did not prepare a bootable Windows 10 install media set, you can do that from here:
Once that's done, replace the drive and use the flash drive you create to reload Windows 10 onto the system.  Since it has a digital entitlement (having been activated before), that should be sufficient to activate Windows at the end of the installation.

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Question: Hard Drive failed.

So, I just bought Windows 8 Pro less than two weeks ago and my hard drive failed. So I had to install Windows 8 on one of my other drives but now I can't activate it with the same code.

Answer:Hard Drive failed.

Microsoft normally does not consider a hard drive change as a "system change" like they would for some other hardware such as a motherboard. Are you positive you are entering the correct product key?

You may have to contact Microsoft to get it activated. I had to do that with Windows 7 on a motherboard change (exact replacement for a failed motherboard).

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My hard drive failed and i can not boot up my computer or even reinstall windows 7. Is there anyway to fix my hard drive? I've read somewhere that putting it in an anti-static bag and then in the freezer will help it be usable. So overall, is there anyway to continue using this hard drive or do i have to buy another one.

Answer:Hard Drive Failed, anyway to fix?

If you're like to freeze your Hard Drive and it is one that goes cheap...i guess you better buy a new one...
If you have Data to recover perhaps you could give a try.

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Question: failed hard drive

Hey everyone!

I was told hard drives can break down & have to be replaced.
hard drives with moving parts that is.
My question is if my hard drive where to fail, I would have to buy a new one and install windows vista first to go to my windows 7 or can i just install windows 7 on it?
Not sure if you understand what I mean, if not let me know please.

I just want to keep this in mind because you never know what can happen.

Happy birthday to me (-:

Answer:failed hard drive

Well it depends if you bought a full install of windows 7 or just the upgrade. If you only bought the upgrade then you have to install vista then go to W7.

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After hours of work i have concluded that my hard drive (500gb 340 used data gone) has failed *sigh*. Not looking for suggestions just bored so i posted this. Until the new hdd comes in i'm having to use this really old laptop that is on its last leg.

Answer:Hard Drive Failed =[

Are you positive? It doesn't spin?

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Have to replace my hard drive,The old one is finished and no data is recoverablehave some back up dvd s made with rescue and recoverywill that restore my computer to that date or one is better to use  8cd recovery disksto reinstall windows to the original factory state. next if one is able to get a copy of xp pro   how does one install the os if one does not have the sata driversthanks in advance for your help  

Lenovo 3000 J105 (8258HBU)


Hi North450,
Welcome to Lenovo Community Forums!
I?m sorry to hear that the HDD was not working and is replaced in your J105 Desktop, if you have created the recovery discs before the HDD got crashed. I suggest you to install the OS (Operating System) using the Recovery discs to factory reset as it will create the default recommended partitions required for the computer and I?m sorry to inform you that the SATA drivers are not available in our support website for Windows Xp, but can be download from the Intel. Below is the link to download the driver:

Intel Download Center

Do post us back for further queries.
Best Regards

Shiva Kumar

Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Hi All, Called into my local club tonight to see the football ( The wife was 65 today and was having a bit of a party with her pals ) and was asked to look at their office computer. Switch on computer, Opening screen We apolagise for the inconvenience Etc. Given options for Safe mode Last known Etc. problem is, no matter what option is used the computer will not go past the opening screen. ie. In safe mode the first screen come up and STOPS. In last known Etc. It comes up with the Windows XP home Edition and it stays there ( Green dots flashing across the bar ). There is no sound whatsoever from the hard drive and the hard drive indicator light isn't showing. The hard drive is a Maxtor. ( I have had Maxtor drives fail suddenly for no reason ). Would you agree that the drive has failed?. I know that I can download MAXBLAST4 onto floppy to test it. But my initial reaction is, The Hard Drive is dead. I am also aware that I can load the said drive into another computer as a slave drive and hopefully read the contents.The said computer has never been connected to the internet. Cheers Bill

Answer:Hard Drive failed or not

if you are able to get partly into windows, ie welcome screen splash etc, i doubt very much if its a hard drive problem (not saying that it is not), sounds like a windows problem, corrupt file maybe or that the hard drive is taking ages to access the boot info from the drive (as you point out the green lights still flash across the bar which shows that windows is doing something) due to fragmentation.

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Question: Hard Drive Failed

On the computer of mine that crashed, apparently the hard drive failed and it scraped a few things off with it. Is there a program that detects damaged files and will tell me what those files are? It's apparently only stuff in my account, and some pictures are half-missing their thumbnails, but with programs, videos, and music, it's hard to tell what is damaged. Can anyone help?

Answer:Hard Drive Failed

A good freeware program is PCInspector File Recovery ( ) But it is a bit confusing to use.A good program for checking your drive for what you can recover is provided at (it's called GetDataBack) - it's easy to use and it's free to check and see what's recoverable. BUT, it's a bit expensive ($80 US) if you choose to use it to recover your stuff.

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I have a Belkin Hi-Speed USB 2.0 External Drive Enclosure Kit. I have a Seagate ST380020A 80GB hard drive from a 'failed' pc that I have installed in the enclosure.The hard drive is not responding - I assume the hard drive has failed?

Answer:hard drive has failed?

The jumper on the Hard Drive as to be set to MASTER for the comp to see it. You then may have to right click on My Computer Manage\Disc Management

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Okay... I was 99% sure that my hard drive failed. I booted up my computer and it hung at the post...

Detecting IDE drives....

Hung there for ages and the only way I could turn it off was by forcing it to shutdown (holding down the power button).

I tried rebooting several times after that with zero results. Power was on and fans were cranking. It even seemed like the hard drive was spinning. But nothing was coming thru. The monitor stayed in power save mode. My assumption was that the hard disk failed and wasn't providing any "boot up information". So of course I buy a new hard drive.

Now that I think about it though it sounds like I have a different problem. Even with the new hard drive installed I have the same problem... power, fans, hard drive spinning... but nothing.

I've reset the CMOS with no success.

Any suggestions? Please help.

(Running AMD 2200XP+ on Soyo Ultra Dragon KT333 M/B, 512 Mb RAM, GeForce Ti4200 128Mb Vid)

Answer:Hard drive failed... I think... ?

One of your ram sticks has probably died. Put the original hd back in and take one ram stick out and see if it boots. If it dosn't, take the other stick out and put tthe first stick back in.

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Question: Failed Hard Drive

We have a Dell XPS One 2720 that was setup at our Rescue Squad and is out of warranty. No problem, I can replace the hard drive but non on created system discs or backups and my look at for drivers will not allow me to download the drives ahead of time so I can install them when I install the new drive and install Windows 10. It appears I may be able to order the system discs from Dell that I think will have Windows 8 Pro and hopefully the drivers/programs that would bring the system back to where it was when new.
Is there a way to download just the drivers that won't try to auto install or expand when downloaded? I want them on a USB memory stick ready to install after loading Windows 10. Suggestions welcomed. 

Answer:Failed Hard Drive

Was the PC already upgraded to Win 10 or did it only have Win 8.1?
Dell no longer provides reinstallation media since it's available from Microsoft.
If the PC had Win 8.1, you can clean install Win 10 by using the ISO file to create your own bootable DVD, and it should recognize the Win 8.1 product key in BIOS and activate itself. If it previously had Win 10, it will activate again.  
You should be able to manually download all the Win 10 drivers here, and save them on a USB stick for transfer to the 2720. You will just have to know what hardware you have (eg video card), but you can find that info using your Service Tag on the Support site by checking the System Configuration link. Just don't add the drivers to a "Download List".
And remember that drivers have to be installed in the correct order, starting with the chipset drivers...

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I have a 2010 Acer Aspire AM5910 Desktop computer. It has an Intel Core i5-650 3.2 GHZ processor and 6GB RAM. The operating system is Windows 7.

In late January, the computer wouldn?t boot into windows, and the hard drive crashed. I replaced it with a new hard drive (a Seagate 1TB SATA, 7200 RPM ? same capacity and speed as the previous hard drive, although the previous drive was by a different manufacturer).

I restored the OS and all software/data, and the computer was running fine. The computer speed was fine. Suddenly, after 6 weeks, the computer started slowing down, and then after about two days, it wouldn?t boot into Windows again.

I took the computer to Staples, where I bought the hard drive, and they agreed to test only the hard drive for free (otherwise, their charge would have been $70 to run complete diagnostics). They said that the hard drive failed the linear test.

Seagate replaced the hard drive, as it was still under warranty, but before I re-install it, I wanted to find out if it was likely that it was simply a bad Seagate drive, or if something else is likely (such as overvoltage from the power supply). We have the computer plugged into a Smart UPS that regulates incoming power, but that doesn?t mean that the power supply is not supplying steady DC on the inside.

I don?t want to put much money into a 3.5 year old computer ? it could be nearing the end of its lifespan.

Does this sound like the second (new) hard drive was fa... Read more

Answer:2nd Hard Drive Failed - Does anyone know why?

How hot is the room that you use the unit in? How stable is the incoming power from the power company? Desktops are like ovens, no matter how well you cool them. Hard drives tend to fail quicker in them.

You would need to run a Temp monitor on the unit to see how it is running. Either a unit that fits into a DVD slot on the case, or software that checks the temps on the various hardware.

Temperature is a computer killer. Same with Power Supplies can just as easily kill units.

For it being 4 years old, it does not surprise me that it lasted that long. Especially if you play games, keep it on 24/7, etc..

I have seen computers last 10-15 years. Matter of fact, I have a laptop in my basement that is now 15 years old. New Hard drive, new RAM and it runs like new.

I would say that if you are going to keep your existing system, get something to help keep it cool, and if the room is warm, say 72 or higher, get the temp down around 68-69 during the Winter. Summer, try to keep it around 71-72.

Your system is still pretty good by today's standards. Not much has changed in four years, other then a few tweaks in certain CPU & GPU lines.

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My E430 warranty has just run out and now my hard drive sems to be failing for the second time. The first hard drive was replaced under warranty 5 months after purchase. I don't want to use another of the same, for obvious reasons! I plan to replace it myself thsi time. What would be the best type to use?

Answer:2nd failed hard drive

What manufacturer/model is your existing failed drive?
I personally prefer Hitachi drives.  YMMV.  And you're going to get a bunch of conflicting opionions...

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Question: Hard Drive Failed

Hi. My HP laptop was 4 days over the one year when the Hard Drive failed (well the test says it has failed). If I buy a new hard drve, how can i get the Windows 10 re-applied?Also, how easy is it to find the original Microsoft code that i was provided with when i bought th laptop, from what i have read, i need to first put the Windows 8 that the laptop came with back on, and then put it through for the free upgrade to Windows 10 (which i did last August).Many thanks. rpb218 

Answer:Hard Drive Failed

Hi, As you've previously upgraded to Windows 10, a hardware profile of your machine will have been saved by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. Regards, DP-K

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Question: Failed Hard Drive

Hi, I have one SATA 2 hard drive gone down in a Raid Array 0-Stripe
Is there any way I can salvage or back up any information on the Array?
I've got the PC running off another IDE drive with the array being seen, but one disk in the array has an error

Answer:Failed Hard Drive

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