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Synaptics touchpad suddenly stopped working

Question: Synaptics touchpad suddenly stopped working

I have a new Acer Aspire 1670 laptop which has worked fine for the past few weeks. However, I turned it on this morning (it worked fine last night) to find that my touchpad no longer works.

I don't feel this is a hardware issue in the sense that the touchpad has become unplugged from the internal PS/2 port, because the touchpad works for about 3-4 seconds after I log onto Windows/when the desktop loads up. That's the only time it works, it doesn't even work at the welcome/logon screen.

After those 3-4 seconds, something obviously happens that's preventing it from working.

I thought it might be my Wacom Graphire II graphics tablet, which is plugged in via USB 2. However, my touchpad and tablet have worked fine together for the past few weeks and have never caused any problems.

I unplugged the tablet, and uninstalled the tablet and touchpad drivers. I then rebooted, and - navigating around with the keyboard - reinstalled the touchpad drivers and rebooted. It still won't work.

Any ideas?

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Preferred Solution: Synaptics touchpad suddenly stopped working

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Answer: Synaptics touchpad suddenly stopped working

Two things:

1. Does the touchpad have an indicator light that shows you when it is activated? The one on my HP does.

2. Is there an On/Off button above the touchpad...there is on my HP. Did you accidently turn it OFF

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I currently have a HP pavilion tx2520ae laptop and now and again whilst im am working on it i suddenly get the message 'synaptics touchpad has stopped working with two options saying : close and check for a problem online and close', after this message appears the touchpad still works, however the scroll bar for the laptop does not, this is an inconvenience as i do alot of my school portfolios on my laptop, some of which are nearly 100 pages long and i am constantly editing it, so i need the scroll bar to save me time and effort.

When i restart the laptop however this problem is corrected, but after a while it appears again and constantly restarting the laptop every 10 minutes is just too much effort to waste on fixing a simple scroll bar.

When the message appeared, I had tried to go onto the mouse options on the control pannel and i got an error message saying 'unable to connect to the synaptics pointing device driver. if you have installed another PS/2 pointing driver please unistall the synaptics driver by clicking on the yes button. you then need to reinstall your pointing divce driver for your external device again.
Do you want to unistall the synaptics driver now?'

I have not installed any PS/2 pointing drivers but I decided to try and reinstall it again just to be sure but when I reinstalled it i had to restart my computer and when i came back on it was working fine... for a while. The message appeared again and reinstalling it was just a comp... Read more

Answer:synaptics touchpad suddenly stops working

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Hi!I have an acer aspire 8920g and my touchpad just suddenly stopped working(it won`t respond when i touch it).NOTE;This is the touchpad on the left side of the keyboard not the mousepad.i have tried updating the driver but it didn`t help.
Also my screen resolution keeps changing everytime i exit programs like games or media centre-tv etc.I jus bought this laptop so was wondering if i should take it back.Will someone please help!!!
 

Answer:synaptics touchpad stopped working

I'd take it back. A new computer should not have two hardware problems while still under warranty.
 

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Ok So hunted through propably about 50 websites going through all the forums for a solution to this problem..
heres the pain...

Compaq pressario cq50 (not that this matters)

its a clients PC , Touch pad randomly stops working... Have updated the drivers... and still problem persists.

Originally when the touchpad stopped working i used the keyboard to navigate to Control pane/ mouse / hardware, and the ps2 touchpad had dissappeared.

Now since the update the touchpad still becomes unresponsive and still appears in Control panel/ mouse/ hardware, within the mouse control panel there is the option on the synaptics tab to reset the device, when i do this the touchpad becomes responsive again.

Looking through the forums most people seem to think this is a power issue and most people have found a solution of removing the battery and replacing it and this gets the touchpad working again.

however this is only a temporary fix.

im looking for a hardcore solution.

does anyone know if theres any alternative to the synaptics touchpad, or have any idea what could be causing it to become unresponsive.

Whilst typing this the mouse has now become responsive, and the keyboard from time to time shows a bit of lag, and everynow and then becomes unresponsive for a few seconds.

This is a clients laptop, and is putting me to the end of my tether.

i have explained to the client that i have exhausted my knowledge on this device and have not found a fix, so any solution is worth a try.

i... Read more

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can u plz s solve it out.mouse pad is working properly but when i want to copy something  copy list is coming nd go way.. i can't click on the copy... the option is coming nd go way.. i cn not prfrom some action. wil typing on keyword also i hve a problm..continue typing nd it stop agin i hve to click on that page then its workin..   

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Hi - the touchpad has simply stopped working after the last couple of rounds of Windows updates and I didn't note which one, so not sure if I have a suitable restore point.

Tried downloading latest drivers from Toshiba website and it makes no difference. Also tried uninstalling these and installing the Elan drivers and these didn't install properly at all. I found some slightly older Synaptics drivers 17.0.10.1, which one of my other PCs runs ok on and although they installed ok, the touchpad does nothing. I'm relying on an external mouse, which is less than ideal.

Worryingly, the Toshiba website says it doesn't recognise my PC's serial number, yet it was bought in the UK through Asda online. All help and ideas welcome...

Model Satellite P70-A-11R Windows 8.1 with all updates, including optional

Answer:Satellite P70-A-11R - Synaptics Touchpad stopped working

I had the same issue. After Windows update installation, the touchpad didn?t work.

The touchpad has been disabled? why? I guess some Microsoft updates disabled the touchpad.

Solution was simply: I could enable the touchpad again using the function keys: FN + F5

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I get the above error approx. every other boot up, and a brand new freshly installed W520 with no other apps installed - just the updated using the lenovo updater (ms and lenovo).  Anyone else get this?  Files that help describe the problem:  C:\Users\hobbss\AppData\Local\Temp\WER298F.tmp.WERInternalMetadata.xml  C:\Users\hobbss\AppData\Local\Temp\WER4B62.tmp.appcompat.txt  C:\Users\hobbss\AppData\Local\Temp\WER4B82.tmp.hdmpRead our privacy statement online:  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline:  C:\Windows\system32\en-US\erofflps.txt

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My Qosmio G50-133 lost suddently it's touchpad, it's not working anymore, the mouse panel control shows the synaptics tab without any information in it.
I uninstalled it, restarted my windows 7 with no luck and I just can't find any driver for it on toshiba site or anywhere....

Does sosmeone have a clue ??

Answer:Synaptics touchpad stopped working on Qosmio G50-133

Solved !

Went to synaptics, downloaded their latest driver for my OS, installed it.

Bye.

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Hello,

I want to thank in advance for any responses I get to this thread.

I have a Gateway laptop model MT6840. It has a Synaptics touchpad. A couple of days ago, the touchpad stopped working completely. I took my laptop out of sleep mode, and the icon for the touchpad in the system tray was simply gone. I checked Control Panel: Mouse: Device Settings for the Synaptic touchpad, but all options are merely grayed out, and the device does not register on the computer anymore.

I believe I have tried almost everything. I first tried rebooting. I then tried disconnecting my external mouse and then rebooting. Then I tried uninstalling and reinstalling the driver from the Gateway website. I looked on Google, but found nothing of use. Alas, none of these things have worked.

This is a bit frustrating because, although I do have an external mouse, it is much more convenient not to have to bring the external mouse around when I transport it. And since I'm a college student, I need to get around with my laptop quite often.

I don't believe it is anything related to the hardware because it stopped working when the software (apparently) magically disappeared. I would really like to solve this problem.

If anyone knows of anything, please let me know. If there is some detail I should mention that would help, please also let me know.

Thanks,
Minus
 

Answer:Gateway MT6840: Synaptics Touchpad stopped working

Well, I decided to reboot again and go into the BIOS. I did, changing absolutely nothing (even choosing the "discard changes" exit option), logged onto Windows, and the problem was solved.

I have no idea how that worked, but it did.

I can't find a delete thread option, so if an admin is reading this, go ahead and just delete this.
 

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My touchpad seemed to work when I first started my laptop, but then it stopped as soon as programs started loading. I installed a driver from HP's website, and that didn't fix anything, even after I restarted my laptop. Any advice?

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I've had my Thinkpad R60 for a couple of years now, and just a couple of days ago, the touchpad completely stopped working. To be clear, I'm talking about the black rectangular touch surface, not the red dot in the middle of the keyboard. I hadn't done anything between the last time I used it and the touchpad worked, and today when I opened it up and the touchpad was dead.Upon poking around the ThinkVantage software, it claimed that my UltraNav driver wasn't installed, or did not exist (depending on which way I tried to access it). I did upgrade the UltraNav software via System Update about a month ago, and didn't think I'd rebooted since then, and I've had System Update drivers break things before, so I tried a Windows System Restore. Long story short, it killed my OS, and I have since restored the laptop to factory settings.Unfortunately, even this complete wipe and reinstall did not fix the touchpad. Even the Thinkpad Configuration app says I have no touchpad that it can see. I've checked the BIOS several times, and the only setting I have for Keyboard/Mouse is whether or not I want it to automatically disable itself when I plug an external mouse in, and it's set how it always has been, at Automatic (the other option would disable the onboard mice completely, I think).Is it possible that I've got a hardware problem, and my thinkpad's touchpad is physically broken? Do I have any way of verifying this? Are there any other possiblities left? Thanks for any advice!

Answer:Touchpad on R60 suddenly stopped working

If you installed the correct drivers and your touchpad is still not functioning, you can try to load the default settings at BIOS level (F1 at boot, then F9 and F10). If you loading the defaults doesn't resolve the issue, then replace the touchpad. (The touchpad is considered part of the palmrest assembly). Hope everything goes well. Mark





 Do NOT PM me with technical issues. Post in the forum for assistance. Thanks

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Please kindly help me restore the touchpad function on this my lovely machine. touchpad and trackpoint was working well originally but the touchpad suddely stopped worked. i have downloaded all the latest ultranav drivers and utility and wizard but get a message stating that touchpad was disabled from BIOS. in BIOS there is no option to enable touchpad. please what should i do thank you

Answer:z60M touchpad suddenly stopped working

If you installed the correct drivers for your touchpad and it still doesnt work, the next step is to try and reset your BIOS settings. Press F1 key at boot to enter the BIOSThen press F9, select "Yes"Then press F10, select "Yes" This will automatically reset your hardware settings, including the trackpoint and touchpad. Let me know if this fixes your problem. Thanks,Mark  





 Do NOT PM me with technical issues. Post in the forum for assistance. Thanks

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Have a S10-3T running windows 7.  Worked fine, suddenly turned it on and touchpad is dead and it looks like there's no network set up, which there was. Anyone see this problem with one of these?  Nothing happened that I know of  to cause this. Thanks guys

Answer:S10-3T touchpad and wifi suddenly stopped working

Hi
 
Welcome To Lenovo Community
 
We are really sorry to hear about the issue you are facing,
Please try the following   
In windows mode   Try Pressing FN + F6 button to check if the touchpad is enabled.  
 
And FN + F5 button to enable Wi-Fi   , Ensure the wireless hardware switch is on
 
 
Do give this a try and let us know  
 
 
 
Hope This Helps
Cheers!!!
 
 
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Hi,
I have a Satellite L50Dt-A, part no. PSKM2A. It is running Windows 8.1.

Last night the touch pad suddenly stopped working, no curser on the screen.
The little mouse indicator on the touch pad wasn't and still isn't glowing.
So I've pressed the Fn F5 button so many times, but that hasn't turned it back on.

I went to the mouse properties in the control panel, and under hardware there is nothing listed.
In the device manager, there is nothing under mouse either.
So I went to the Toshiba site and downloaded the driver for the touchpad.

However, on installing, it said it can't because the computer already has one.
I need to uninstall it and reinstall.
However, I can't find the original synaptics touchpad driver anywhere to uninstall.

Everything is updated through windows update, and I have ran the trouble shooting tools, and have restarted, and nothing so far has worked.

I have since plugged in an external mouse so I can use that.
But I would love my touchpad mouse working again.

Any help you can give me would be much appreciated.

Thank you

Answer:Satellite L50Dt-A - touchpad suddenly stopped working

>Last night the touch pad suddenly stopped working...
I?ve never been faced with such problem but try at first to roll back OS to earlier time using system restore just to see what will happen.

In the whole story it is confusing that touchpad is not listed in device manager under ?Mice and other pointing devices?.

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I went to use my laptop today, and I discovered that the touchpad has stopped working. In fact, I was unable to even get past the sign-on screen, and if it weren't for the fact that I got a mouse arrow with a plug-in USB mouse, the laptop would be completely dead to me.

My son uses the laptop for Minecraft gaming, but I don't think that has anything to do with this. Even a reboot didn't change anything. I wonder if a Windows update screwed something up (again)? I'm at a loss. I'm not always where I can set up a physical mouse to use - and frankly I don't want to have to.

Any suggestions?
 

Answer:My Toshiba Satellite touchpad suddenly stopped working

Found the solution. When I pressed the F5 button (not Fn + F5), I got a popup that said "touchpad disabled." When I pressed it again, it said "touchpad enabled." I unplugged my USB mouse and tried again, and it's now working. What a screwed up design that allows a user to accidentally disable one's touchpad with an accidental press of the F5 key. Then you have to research the problem before figuring out the problem. Someone in the Toshiba laptop design department should be fired.
 

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Hi, I left my Lenovo U330p (bought about 1 mth ago) at rest for a while and the touchpad totally stopped working. Repeated restarts don't seem to remedy the situation, and pressing the F6 button (enabling/disenabling touchpad) does not work as well. Does anyone know what might be causing the problem? Thanks.

Answer:Lenovo U330p Touchpad stopped working suddenly

hi Mouldy,
 
Welcome to Lenovo Community Forums!
   Try Unplugging the system from AC.
            Turn the system on Then hold the Power button down till it shuts OFF and continue holding the Power button down after shutoff till another 15 sec.
 
If the touchpad worked again,
   Go to Control Panel / Power Options / Change power setting / Advanced Power Settings and turn on hybrid Sleep.
 
Let me know your findings
Cheers!





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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My Tecra R950-F0036 touch pad suddenly stopped working (Serial No.4D027959H bought in South Africa).

I have tried all the usual options such as updating the driver.
The driver appears to be there but FN F9 does nothing to switch the pad on.

Any ideas on how to re-activate the touch pad?

Answer:Tecra R950 - touchpad has suddenly stopped working

I don't know which OS do you use but check please hardware status. Check please device manager and be sure touchpad is listed there and enabled properly.

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I have r40 2722 model, with touchpad and trackpoint together, the driver from this site that suites windows xp says it is not  hardware compatible, it brings error message. The trackpoint is ok.plz help,much appritiation if it is as soon as possible, thank you from advance.













Solved!

Go to Solution.

Answer:HELP!! ThinkPad R40 Model 2722 synaptics driver for touchpad not working, touchpad not working

Welcome to the forum! Is your touchpad enabled in BIOS? 

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My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?
 

Answer:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.
 

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Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

Answer:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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Hi, I have a Dell Inspiron B130, yes old I know. Long story short, let a friend borrow it who prefers a regular mouse, they installed it. Now I cant get my touchpad to work AT ALL. I have gone through Dell website and downloaded driver, nothing is working. Under my Control Panel-Mouse- under hardware all I have is "HID compliant mouse" I do have a tab that has the Synaptics symbol and the word buttons, no option to enable it anywhere. If anybody can help me it would be greatly appreciated!!
 

Answer:Synaptics Touchpad not working at all

it maybe one of the functions keys - on Toshiba and HP I know the function Key F9 or F11 with FN key
so you hold the FN key down (on toshiba a drop down menu appears at the top of the screen ) and then press f9 or f11 or any key that has a symbol that may look correct
that will toggle between enable and disable the touch pad
 

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My Touchpad is not workingMy Touchpad is a PS/2 Port Synaptics TouchPad.Driver version is 19.0.12.0 which is a compatible driver provide by HP for this OS.My Laptop Model is HP Probook 4540sI try to upgrade the drive, I also tried every possible troubleshoot but my touchpad still refuses to work. Operating System is detecting it in Device Manager. I have posted this problem before, but I got no response from anyone.

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I have a HP Pavilion DM4-3099se Laptop with a Intel Core i5 dual core processer and 6GB of RAM. On this laptop is a Synaptics touchpad and uptill now it was working fine. It recently started glitching and now when i move my finger on the touchpad, the mouse moves but it repeatedly stops and then starts moving and then moves in all different directions. I went to the Synaptics website and installed the latest drivers for the touchpad and the installation was successful but the trackpad was still the same way. My external wired mouse works fine right now though. I tried restoring my system the earliest point there was on the list and still no improvement on the touchpad. Please help. Thank you.

Answer:SYNAPTICS TOUCHPAD NOT WORKING PROPERLY!

Thanks everyone for reading but I already fixed the problem. My computer shipped with two Operating Systems, one being windows 7 and the other being HP QuickWeb. I just booted into HP Quickweb and my trackpad was working fine and then i booted back into windows and it worked perfectly after that. I just though i would let you know and can somebody please close this topic because i dont know how to. thanks.

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Recently my laptop was repaired because the display was not functioning correctly. When I got my laptop back I reinstalled windows completely. Using HP Support Assistant I updated all my drivers. Everything worked fine except my touchpad is not working anymore. I reinstalled the Synaptics driver(version 19.0.19.1) multiple times but my touchpad still not works. Besides that the touchpad is not listed in Windows device manager. I don't know what to do to solve this problem. Hope someone can help me! Kind regards svdsande  

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I have a acer aspire 5750g, I upgraded from windows 7 to windows 10 today and everything works fine, expect that the scrolling feature on the touch pad isn't working. Is there any fix to this?

Answer:Synaptics touchpad scrolling not working.

I'm dealing with the same thing. I chatted with acer tech support and they shluffed it off and said it's a windows problem not an acer issue. Does anyone out there have a solution?

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Hello.

Since upgrading to Windows 10, my touchpad is not working properly any more. It's not that the touchpad isn't working at all or that I can't move or control the pointer. I say it isn't working properly because, occasionally, one single tap is read as multiple taps, and it has the same effect as if I had tapped about ten times.

Does anyone have any ideas about this?

Thanks.

Answer:Synaptics Touchpad not working properly

Hello Tony,

If you haven't already, see if the latest driver below may be able to help.

Latest Synaptics Touchpad Driver for Windows 10

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A while back my laptop's power cable was fried in a power surge. No damage seemed to have been done to my laptop. but now I fear there may have been some peripheral damage.

In any case, whether sure to the power surge or not, my touchpad is not working when the computer is plugged in. When the computer is not plugged in, the touchpad sometimes works, but it is spotty.

I have no idea how to fix this. Any help?
 

Answer:Synaptics TouchPad not working (not alt-f7 problem)

try re installing the driver for it.
 

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My first post! Hopefully NOT one of many.

I recently got a secondhand HP NX9105 laptop. I reformatted the hard drive and installed Windows XP (SP3).

All worked fine, except the touchpad isn’t working.

I could not see a driver for it so I went onto HP support website and downloaded the Synaptics driver (sp35444). The install got interrupted with the message "This Synaptics pointing device installation package does not support one or more of your pointing devices and will not be installed…".

I then tried the Alps driver (sp25796) and that installed (is visible in the Add/Remove Programs), but the touchpad still didn't work and it doesn't appear in either the Device Manager or in Control Panel->Mouse->Hardware tab.

Next I tried to install another version of the Synaptics driver (sp27681). This one installed so I then rebooted the laptop.

The touchpad still doesn't work, but now I have the Synaptics Device Settings tab in my Mouse settings. The problem is that all the buttons are grayed out and no devices are listed.

Is it possible that this is a hardware fault or is there anything else I need to download?

I'm really stuck now, please help...
 

Answer:HP NX9105 Laptop Synaptics Touchpad not working at all

well heres your drivers....

You touch pad should automatically just "work" with no special drivers...

Mabe it broke...
 

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the left click on the synaptic touchpad is not working.  I can move the pointer with touchpad, but when I press the left  click button, nothing happen. I  try upgrading the synaptic tocuhpad driver and still the left click does not work. I reinstall the old version and I still have teh same issue. When I use an external pointer device the left click on teh external device work fine. Does anyone out there have answer to to this issue?

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Somethere I read that for touch pad to be working perfectly it has to be instaled Synaptics (the one i need for mine) and ALPS.

I was curios is that a fake info or it is working?

Answer:Do I need both drivers Synaptics & ALPS to get touchpad working?

Hi mate ;)

In my opinion you should install always both drivers.

Toshiba driver page ?More Info? said this:

_Alps Electric_ - This driver allows you to set the properties and functions for mouse control.
_Synaptics_ - This driver allows you to set the properties and functions for Touch Pad control.

I presume you need both drivers to get all the functions which can be changed in touchpad settings.

If you want you can try to install only one of the both drivers and then to check what settings are not available or what is missing exactly.

Cheers

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I'm on a Compaq Presario CQ50 laptop with Windows XP, and the other day when I hard-shutdown the computer and restarted, it booted up with a loud, long beep until I forced it to shut down again. When I restarted, the touchpad no longer functioned, and I've been using a USB mouse since. Also, occasionally the keyboard doesn't function after coming back from hibernating, though a restart fixes this.

I tried uninstalling and reinstalling the Synaptics driver, but although the driver appears to have been installed (the Program Files are present, as is the Add/Remove entry), the Synaptics TouchPad is not listed under Device Manager nor is it listed under Device Settings in the Mouse properties under Control Panel. Why isn't the driver fully reinstalling back again?

I've read on other similar problems to try checking to see if power is being sent to these devices under the BIOS, but apparently Compaqs are notorious for being difficult to get into the BIOS, so I haven't had luck doing that yet. System restore to a day prior to the event didn't help. No function keys disable the touchpad, and the touchpad light is white, not red (meaning it's "on"). I'm still under warranty, but if I can fix this without having to wait for it to ship back and forth, that'd be much more preferable.

Any advice at all would be much appreciated! Thanks!
 

Answer:Solved: Synaptics Touchpad No Longer Working?

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I have researched this problem quite a bit and tried several possible solutions that have worked for many users yet nothing had worked. I have tried several different drivers, tried tweaking settings with no solution in sight.

I am using W7 build 7022.

Can anyone advise?

-JKM

Answer:Synaptics Touchpad scroll feature not working

Scratch that! I have gotten it solved. My problem was trying the Synaptics drivers. The Alps drivers work perfectly!

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I turned on my 6 months old Acer Aspire One as usual and realised that something was wrong with my mouse. The left button simply doesn't work. Neither does tapping the touchpad. Nothing happens no matter how many times I push or tap. I can move the cursor around just fine and the right mousebutton still works. I can also plug in a USB mouse and use that instead.
I have checked the mouse properties. Under the tab "Hardware" the mouse is listed "Synaptics PS/2 Port TouchPad", and the unit status says it works correctly. I also checked the preferences, and both tapping and buttons are activated and set to normal.
I have tried restarting, removing the battery and Fn-F7 without any luck.
I have also tried switching preferences to left-handed - that gave a funny result: Both the right button and tapping the touchpad functioned like a right-click except now they could also for instance close a window and open the start-menu. The left-button still didn't have any function what so ever.
Hope someone can help me.
 

Answer:left button not working on synaptics touchpad

I would suggest replacing the touchpad and buttons.
 

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I am using Windows 10 version 1703 (OS Build 15063.413) on HP Notebook 1000. And just for reference I have encountered this issue in previous versions of Windows 10 as well. Every time I clean install Windows 10 and update to install drivers, it will work fine for about 1-2 months and then suddenly out of nowhere touchpad will either stops working or keeps moving itself after 5-10 minutes of restart ( even if I don't update Windows, means same drivers version ).

Right now I have installed version 19.3.31.16 of Synaptics pointing device drivers. But I have tried to solve this issue by installing previous version of drivers as well ( version 8.xx, 10.xx, 17.xx, 19.0.19.1 ). After installing drivers the first time it works fine for about 15 minutes and then same issue!

I have noticed this btw:
Every time I put the laptop to sleep and then log on, touchpad works fine for about 5 minutes.Every time I restart the laptop, it works fine for about 5 minutes.Even If I uninstall the drivers and use basic drivers by Windows 10, the same thing happens. Touchpad keeps flickering, moving itself or would just stop working.Sometimes Upper right or left corner of touchpad will work fine while the rest of the area is unresponsive.

Have anybody else encountered this issue? How did you resolve it? I don't wanna install Windows again or keep restarting my laptop.

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Hello everyone, my touch pad for my laptop has stopped working since i did a computer repair that was built in the laptop and i have no idea how to get the touchpad up and working again. I've tried re-installing the driver but don't know if it was a up to dated one, and when I install the driver and restart my computer it gives me a message that says *if you installed another PS/2 Pointing Device Driver Please uninstall the Synaptics driver, You then need to reinstall you pointing device driver for your external device again* If anyone knows a solution to this i would be grateful ;-;. Also I am using a  Dell Inspiron N4110

Answer:Synaptics Point Device(TouchPad) Not Working Help Please :(

Sorry for double posting but just wanted to add one thing, I recently found a thread from a different source and someone was having the exact same problem as me and said the touchpad was plugged into the wrong place on the MOBO (MotherBoard) at least i hope thats what MOBO stands for. If possible how do i access the mother board?

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Hi there. I've recently started having touchpad problems with my beloved HP EliteBook Folio 9470m.  The issue:The Synaptics TouchPad and its 2 buttons (located just below the touchpad) do not work at all. However, the TouchStyk and its 2 buttons (located at the top of the touchpad) do work perfectly fine. How it started:I factory reset the ultrabook using the Windows 10 menu and when it started back up, everything was cleaned, but the touchpad and its 2 buttons (located below the touchpad) didn't work anymore. External mice do work when plugged. Common solutions that didn't work for me:-The orange light at the top-left of the touchpad is not lit up-Reinstalling the official drivers for Windows 10 (http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166960_1&swEnvOid=419...)-Installing different versions of drivers and even some for other brands of laptops-Resetting Windows 10 many times-Running driver scanning programs (DriversCloud, DriverScanner) Further notes:No matters which driver I install, the touchpad is always missing in the "Mouse properties" window. The last tab of the window should (if I am not mistaken) have both the Synaptics TouchStyk and TouchPad listed, but only the TouchStyk shows up. It appears as if the driver updated and might have corrupted something, or maybe it's overlapping with the old one and it didn't properly overwrite it (I'm running out of ideas...). Someone told me it might h... Read more

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Yesterday my touchpad was suddenly turned on and I tried to disable it with the settings I always used (configuration screen) However, when i tried to open the control zone for it, it told me it couldn't connect to the driver. I decide to try and reinstall the driver, but it said another driver was already on my computer. I could delete it within the program files on the configuration screen, but there was nothing. So I couldn't deinstall it at all. Its really annoying because I never use my touchpad and my hand keeps brushing over it, so my mouse or text keeps going away.  Please I would like a solution. I can add files to what my screen keeps saying; but it's all in dutch. (Also my smart connect technology keeps flashing a yellow triangle and I have no idea what I have to do against that)

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I hare recently upgradedmy Toshiba Satellite L855-149 to the most recent windows 8 version 6.2 and since I have done so the Synaptics touch pad has stopped working, I presume because the driver does not work with this version of windows 8. What can i do to resolve this problem so that i can use my computer without a plug in mouse again?

Thanks,
Simon

Answer:Satellite L855-149 - Synaptics touchpad not working after Win 8 upgrade

Hi Simon !!
I have just clean installed windows pro 8 on my satellite r830 and i had the same problem (actually, the touchpad still worked but not the scrollbars).
What you need to do is download the driver via this website, unzip it and execute it. It will work just fine. Locate it under 'windows 7 64 Bit' (or 32 Bit, depending on your OS) and not 'Windows 8 - Upgrade' as synaptics still hasn't realized a specific driver to windows 8.
Use the assistant on the website to find the proper driver faster (the reference of the model is written on the back of the laptop)
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
So far, it's the only driver that i have installed. However, the button near the touchpad that activates or deactivates it still doesn't work. Maybe it will work again when i install the other drivers.
I hope this can help you ;)

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Hello Team,I'm facing a strange technical issue with my Laptop TouchPad scroller on HP ProBook 4520S.TouchPad scroll works fine with almost every application except Windows native Apps i.e. Start Menu, Stores, NEWS etc.Its working absolutely with Windows Explorer, Google Chrome, Excel, Word, Power Point but no luck with Windows Native Apps. I have tried almost every thing i.e. Registry Key changes, Changing settings under Devices> Mouse & TouchPad but no luck at all on this. Also tried updating latest driver for Synaptics TouchPad.If any of you are aware of this issue pls advise the fix for it? Detail are as per below:OS: Windows 10 Pro x64TouchPad: Synaptics ClickPad V7.4PS: Earlier it was working fine with Windows 8.1 Pro.Thanks,PS

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Hi, I own a hp pavillion dv6 7050ca notebook and the touchpad is working but the disable/enable function on the top left corner, gestures, etc is not... The only way to get the functions working is to go to the mouse settings and right when it pops up, the functions work...but right after I shutdown,restart,hibernate, the functions stop working again..my brother has the exact same laptop and doesn't have this problem..we have the same device version(snynaptics pointing device driver version 8.1) and I also checked my msconfig to make sure synaptics is enabled on both startup and services..pls help me! Keep in mind the touchpad still works..just not the gestures and disable/enable square on top left corner of touchpad. And I also tried to uninstall and reinstall the driver but still no luck..any help will be very much appreciated!

Answer:Hp Pavillion dv6 7050ca synaptics touchpad functions not working?

Hello and welcome to 7Forums!
I would reccomend for you to try This to repair your drivers and such.

Post back results.

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My synaptics touchpad is not working correctly my mouse is working fine but the corners from the touchpad for special functions isn't working at all.

I tried to configure it again but this had no result, also i downloaded a new driver but this had no result to. My buttons keys for multimedia like play/pause or stop aren't working either.

These buttons/keys stopped working at the same time as the touchpad. Checked for viruses with NOD 32 pro and for spyware with ZA pro==> no results.

Who can help me with this problem???

Answer:Synaptics touchpad is not working properly on Satellite A100-635

Hi there,

just a little question: when did they stopped working? Did you installed some software or some similar stuff like tools or something?
If not, then backup your data and make a system recovery. It should be a good way to find out, if it?s just an software problem or a serious hardware problem.

I suggest you to recover your system and then give a feedback if it worked, because if you already tried a new driver, you won?t have many choices.

Greets

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Hi i'm new to the forum. I just got this laptop (Dell Vostro 3558 i3), a few days ago i upgraded to windows 10 using the media creation tool. After the upgrade, the touch pad works but I cannot scroll. I have tried uninstalling the drivers and reinstalling them. When I upgraded there was nothing listed that went along the lines of synaptics in the control panel (uninstall).

I have tried installing the drivers of windows 10 and windows 7 from the dell website, what happens is quite weird, the installer says it installs without any errors but nothing happens, there is no synaptics program listed in the control panel.

Excuse me if I left any important details out but it is the first time that i have come across this issue and don't know what info I should give. I should also note that before I upgraded the touch pad worked along with the program of the drivers, now all I get is the usual mouse options and in device manager it recognizes it as a P/S2 mouse.

Thanks in advance

P.S. Sorry if there is a duplicate post but went through a few pages on google and couldn't find any threads that related to my issue and I even tried doing a few solutions.

Answer:Synaptics touchpad drivers not working after upgrading to windows 10.

By the way I have also tried the drivers from the synaptics website.

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HelloI have a problem with mousepad while I'm doing some heavy duty like copy large amount of file from/to hard disk the mouse just stop working at all and I have this problem on two of your devices Ideapad y510p and thinkpad T440p but if I pluged a mouse the mouse works perfectly.

Answer:Synaptics touchpad stop working Ideapad y510p

Sounds like a driver issue. Have you checked your running latest drivers? If so do a complete uninstall of the Touchpad driver then reinstall it with a fresh download of the driver.





Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI

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My laptop touchpad scrolling stopped working this morning after I updated my gpu driver. I went to the packard bell website and looked at the touchpad drivers for my laptop. There is a synaptics one and a elan one.
I have them both installed on my laptop but it still isn't working and there is still no virtual scrolling option in synaptics. These are the options that I have in the synaptics settings:
This is what it should look like:
What do I have to do to get the scroll trackpad feature to work again? P.S, when in device manager, even though there is an ELAN tab in mouse properties, Only the synaptics driver shows up under the mice section in device manager. Does this mean that the synaptics driver is replacing the ELAN and I need them both for the scroll to work.
Thanks

Answer:Touchpad scroll not working, No virtual scrolling option in synaptics!

I've been messing around with it some more and ended up totally removing the synaptics drivers and installing the ELAN drivers. After doing this the scroll features of the trackpad work again so I have no idea why there are synaptics drivers on the model page for my laptop. There is still a problem though, when I got into the ELAN options in 'mouse settings', I get "windows shell common DLL has stopped working" and I then have to close the mouse settings. So now I can't get into the ELAN settings. Anybody have any info on 'windows shell' issue?

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Hi,

I've just upgraded from Windows XP Home SP2 to Windows Vista Ultimate on my Toshiba Satellite A100.
I was wondering where I could download a driver for Synaptics touchpad that works?

I tried the generic drivers from Synaptics' website, but they do not install completely (the second component always fails to install).
Then I tried the ones from Toshiba's website, but The Vista-compatible ones display an error that says error code "#5B4 @10".

Then I tried The Windows XP-compatible drivers, and they work perfectly, except the fact that I cannot configure enhanced features such as virtual scrolling and tap zones.
I click on the icon in the tray, click on The Device Settings tab, and whenever I click on The Settings button nothing happens.

Any help?

Answer:Satellite A100: Where to get a working Synaptics touchpad driver for Vista?

Hi

Usually the driver from the Toshiba page should be fully valid and should works.
Please note that there are different A100 series and if you download any drivers, be sure that you choose the right drivers for the right notebook series.

Did you check if the touchpad settings can be set and changed in the control panel??
As far as I know the touchpad properties can be set in the ?Mouse? option which can be found in the control panel!!!

In the ?Device settings? tab you should select the ?synaptics touchpad? and press ?settings?.
New window will pop up and you will find many options controlling the touchpad settings!!!

bye

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Hello, I cannot seem to get the App Gestures to work on this W530.  Given that this laptop not a touch screen laptop, and yet I prefer to run Windows 8 and chose this laptop assuming that I would be able to use the App Gestures on the touchpad for Windows 8, I'm very disappointed. I have uninstalled the device from the device manager and removed the drivers along w/ all references in the registry and deleted the Synaptics folders from the file system.  Then reinstalled the drivers from the Lenovo support site.  Still, no App Gestures and to make matters even worse, the option to reverse the scrolling direction does nothing as well.  Not only do the app gestures not work, I feel like I am stuck using a Mac Book Pro. Someone please help me!!! Thx,Gaylen













Solved!

Go to Solution.

Answer:W530 - Windows 8 application gestures not working on the Synaptics TouchPad

I would recommend putting Windows7 back on it and not using that useless pile of steaming dung of an OS that is Windows8.

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Hi, hope there's someone who can help me with this.
I'm using an acer aspire laptop, and my touchpad stopped working suddenly for a while - and after some time - until now - I can't scroll using two fingers (I have synaptics installed and it was working fine). Also the UP key in the keyboard isn't working. When I restart the system, tapping on the touchpad doesn't make a click unless I press ENTER first. This happened suddenly out of nowhere. Any help will be much appreciated.

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PC details:
Packard Bell EASYNOTE TN65
Intel Core 2 Duo CPU T6400 @ 2.00 GHz
3.00 GB RAM
32-bit Operating System
Vista Home Premium, Service Pack 2.
Can anyone out there help me please.......

The laptop was closed down properly last night.
This morning I switched it on only to find that the cursor was frozen.

I have tried everything..... uninstalling the driver, updating... all very difficult without a mouse. Had to use the keypad. I am unable to right click without the touchpad and buttons...so cannot unzip the driver I downloaded from PB website.

Have also tried restoring to a previous date.... NOTHING works...
Am I just being thick?
Please help if you can...... somebody?

Katt52
 

Answer:Synaptics Pointer Device Stopped working overnight???

Most laptops have a key sequence or a button to enable/disable the touchpad. Have you checked for that? Maybe the FN and F6 or something similar?

For diagnostics and troubleshooting it would be easier if you got your hands on a USB mouse.
 

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I decided to upgrade my XP 32bit to Vista x64 Ultimate on my A100 PSAAR.
OS works perfectly except one thing - touchpad, which used to work perfectly in XP, doesn't response at all under Vista x64 (with SP1 of course).

Worse thing is, that my (Synaptics) touchpad is listed in Device Manager as a properly working. Hmm - not to my recollection. Answering your potential suggestions - I tried reinstalling it, I tried using drivers from A200 (since Toshiba doesn't support drivers for Vista x64 for A100 line) and even got latest drivers from Synaptics website. Even Vista update got me new drivers - cool, I admit but it still doesn't work, although Windows does not seem to "know" about it... any help would be much appreciated :)

PS (optional problem) I also have 2 unknown devices according to Device Manager - since I have no idea what they are and because of the fact that I do not feel like I am missing anything - I simply gave up on those - at least for now ;)

Answer:Satellite A100 PSAAR: Synaptics touchpad not working on Vista Ultimate x64

Obviously nobody here has solution for you. :(

Problem is that this notebook model is not supported for Vista 64-bit. I really don't know what you can try. Maybe to install driver designed for A300?

I really don't know. Can you use external mouse successfully?

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The drivers I got with my laptop are too old and on updating to the latest one from synaptics, the hotkey doesn't work to enable/disable touchpad. The key works fine with the lenovo driver if I re-install it? Can anyone tell how can I enable the hotkey function for the drivers from synaptics?

Answer:Touchpad hotkey not working for drivers from synaptics site Win8.1 x64 - S510p

hi yash2710,
 
    The driver from synaptics is a generic one which meets basic synaptics and advanced functionality
The hot key is precustomized by Lenovo and other OEMs and is on random key location depending on Manufacturers that's why it is not included on the one from synaptics.
 
As per Synaptics site
 To ensure that you get the appropriate device driver for your system, download your Synaptics device driver from your system manufacturer's support website.
 
Can you share what you need on the updated driver from synaptics? Maybe I can help.
 
Regards
Solid Cruver





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Hello,
since yesterday I've the problem that my Touchpad don't works anymore
I was read something in a .txt-file when I wanted to scroll down i noticed that my cursor don't move with my touchpad anymore,
so the buttons of the touchpad don't works anymore too!

I've reinstalled the driver of my touchpad but this doesnt help me.
I've Satellite L350D


Can anyone tell me what to do now?
It's a new Laptop which I have just bought it 2 months ago

Answer:Touchpad stopped suddenly to work on my Satellite L350D

Hi Ashe

Are you sure the touch pad is not deactivated? Please check this using FN+F9 key combination.

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I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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Hi,

my touch pad stopped working yesterday, my laptop is a Satellite L850 PSKDLA-OCCOOR
running windows 7 64 bit . i have tryed uninstalling the driver and re-installing , re-installing Toshiba value added package and pressing FN F9 none of these have helped

Any ideas what I can try next the laptop is only 2 months old?

Answer:Satellite L850 - Synaptics pointing device has stopped working

If there is no problem for you reinstall OS using HDD recovery installation and test functionality with ?factory settings?. How to do this you can read on http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm

By the way, if hardware is installed and recognized properly can you enable/disable touch pad using FN+F5 key combination?

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My touchpad stopped working; I rebooted and the touchpad worked until the password eas entered and stopped working when computer unlocked. Used MS mouse to access settings; found the touchpad was turned off! Turned it to on position and it is working fine! How did ths happened?

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I'm looking for software that can customize my touchpad functions, like "tap to click" and some other features found in Synaptics software... The touchpad on my laptop doesn't have anything like it...

Answer:Synaptics software on non-synaptics touchpad?

Edit: nevermind, re-read title

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Hi ThereI have been using my G50 80 laptop for last few months with no issues. On turning it on this morning, the touchpad was not responding at all. No cursor and no response from the touchpad. I have a usb mouse which works fine. I have tried re-installing the Elan touchpad software and this made no difference. This is really annoying and seemingly no reason for it! Any ideas?

Answer:G 50 80 Touchpad not working- suddenly

Hi Jlaw,        
                
Welcome to the Forums  
 
As per the query we understood that you are facing issue with touchpad not working in your Lenovo G50-80 laptop.
 
Does this issue persist only when on battery or when its plugged in to the power supply?
 
Let us know the result.
 
Best regards,         
 
Ashwin.S





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So one day I was using a laptop wirelessly when the internet just suddenly turned off. I checked my modem and it was working fine but when I checked my router, the lights were on but not blinking. it was just a steady light. when I checked for a wireless network the name of the network I usually use didnt show up.

I tried unplugging everything and plugging everything back in again and I tried pressing the reset button on the back of the router. Can anyone help?

Thanks so much

P.S. my router is a linksys WRT300N Wireless-N Broadband router
 

Answer:Wireless router suddenly stopped working (Lights still working though)

what devices do you have connected the router anything else wireless
make and model of the pc

does the PC work if you connect to the router by a cable ?
if not
try connecting directly to the modem and see if that works OK

we need to see some details, which will mean you need to copy to a working PC
------------------------------------------------------------------------
{run Xirrus Wi-Fi Inspector} Download and install
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

http://www.xirrus.com/library/wifitools.php
Direct link to the program is here http://www.xirrus.com/library/wifi_download_redirect.php
Then run and install the program
if you get an error - You need NET Framework installed for the WiFi Inspector to function.

Run the program

post a screen shot of the program running - if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information, and also post which network "Adapter Name" (1st column) is yours on the list

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
----------------------------------------------------------------------... Read more

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Dear Support,
I have a Dell VOSTRO 3560 laptop that has an Elan Tech SmartPad touchpad. I like its responsiveness very much.
Unfortunately, I recently spilled a bit of coffee and some of that went under the touch pad left and right buttons. The buttons stopped functioning but the touch pad itself is still very good.
Even before the spill I rarely used the buttons. I always used the touch pad to tap to click and two finger tap to right-click.Strangely though, after the spill when the hardware buttons stopped working, the tapping on the touch pad also stopped working. I made sure that the touch pad still can do tap clicking by uninstalling the Dell TouchPad driver and reverting to the Microsoft Mouse PS2 driver. In that case I can use the tap to click feature but only for 1 finger tap. I do not get any other feature as the driver is the simple generic MS one.
My question is would it be possible to still use the Elan tech provided (Dell TouchPad) driver and somehow configure it to accept the tap to click and two finger tap to right-click? This in addition to all the remaining scrolling and gesture support that the driver implements? I tried all the Dell Touchpad settings applet but nothing changed. Perhaps a registry value setting in the section for the elantech?
What seems to be happening now is that the driver is doing some hardware diagnostics, determining that the hardware buttons left and right are not working, and consequently completely disabling left and right click comm... Read more

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The Yoga is my 1st Windows machine in years. Coming from various MacBook(s) Pro(s) I dearly miss the capabilities and configurability of Apple's multitouch touchpad. While responsibility of the Synaptics device is fairly decent I haven't found an experience that is anything close to the one perceived on the MacBook touchpad. Latter in combination with BetterTouchTool is my weapon of choice when it comes to productivity. It offers almost unlimited configurability, that is, I can design/configure any gesture I desire and link it to a keystroke for instance. It's just perfect since I am not into Apple's predefined gesture settings at all. Now I have spent endless hours in getting this back on my new Yoga. At least I am now able to use 3 finger swipes for back/forward navigation. However, this is just a fraction of what I need/want. That's why I am looking for a way to either be able to modify the driver myself (open source, Lenovo/Synaptics?) or get access to an API I can build on. Obviously I'd prefer latter option. Synaptics is touting their Gesture Suite but I cannot find a download somewhere. I'm afraid it's OEM only. And if that's the config app that comes with the standard Synaptics driver it's just pathetic. So does anyone have a clue on how we can significantly improve the performance of this otherwise very nice laptop? Thanks in advance,stfn

Answer:Yoga 13: any chance for open source Synaptics touchpad driver or touchpad API?

hi stfn-64,my personal opinion on this case, i don't think either lenovo or synaptics will share the main source codes with you or anyone else.at this point, i suggest you to try to update drivers synaptics. it may solve your issue.hope this helps.

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I have an Acer Aspire One D250 with a synaptics touchpad bought on March 20th which hasn't given me any problems till 3 days ago.

Friday, when I turned the computer on, the touchpad wasn't working. I tried Fn+F7 and nothing. The usual synaptics animated icon wasn't beside the clock. I went to the control panel>mouse>device settings and no device was listed there, while all the options were greyed out. I went to system>device manager and no "Mouse and other pointing devices" was listed. I went to Acer.pt (I'm from portugal) and downloaded the driver and installed it. The instalation went without problems and when I restarted the computer, the touchpad was still not working and nothing was listed on the device manager.

I called the Acer support line and the told me to restore the OS. I spent friday doing backups and I reinstalled Windows XP from Acer eRecovery Management. After all that, the touchpad wasn't working still.

Saturday was spent going to the store where I bought the netbook and trying to find a solution. Just as when I was going to give the netbook to warranty, a guy turned the computer on and the touchpad was magically working again.

I went home, all happy and warm and fuzzy inside.

Today, when I was copying my backups to the netbook again, I hit "cancel", and the icon next to the clock disappered and the touchpad stoped working again. Went to check, and nothing was listed on the device manager or on contro... Read more

Answer:Touchpad suddenly stops working

If the Acer Factory Restore failed to fix it and it intermittently comes and goes its likely a hardware issue. I'd be contacting Acer again and sending the unit in for warranty service.
 

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Mouse pad working fine this morning now can't find the cursor at all. Tried turning off and on, double tapping etc, but no joy. It actually won't even turn off. The power button slowly lights blue sporadically off and on. Please help me!

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I have a Compaq M2007US laptop with Windows XP. The touchpad suddenly stopped working. Not sure why. Can someone please help?
Thanks!
 

Answer:Laptop touchpad suddenly not working

Try uninstalling the driver and reinstalling. You will have to connect a PS-2 mouse. Also, is the light even lit up above the touchpad?
 

1 more replies
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Okay, this is the weirdest problem I've ever hard with computers. Here's what happened:

1. I had a few years old Pentium D 2,8GHz processor running on Asus P5VDC-X mobo. PQI 566MHz DDR2 and GF 7600GS 256mb PCI-E, 350W power.
2. I updated the mobo to Asus P5L-MX to support faster PCI-E cards. Everything worked fine, despite the processor ran too hot (58C on high use)
3. Because of the overheating I replaced the thermal paste but it had no effect on the temperature.
4. I thought I used too much paste so I replaced the paste again.
---
5. Bang, no video when I turn on the computer. I tried taking off everything part by part but nothing worked. It didn't work even when I only had processor and used the integrated graphics port. Tried resetting the bios too.
6. Nothing worked so I put back the old P5VDC-X and it worked like charm.
7. I thought it was logical that the problem was caused because of the mobo so I bought a new one, Asrock G31M-S.
8. No video... Did the same steps to this one too. It also had integrated gfx but it didn't work either.
9. The old P5VDC-X still works.

So I have no idea what's causing the problem. Is it the CPU? Mobo? PSU? RAM? I have no speaker on my case so I can't hear any beeps, but it won't start loading the OS from the hardrive and my USB mouse won't turn on. Tried using a differen't monitor too.

The main point is why it stopped working suddenly on new mobo's but still works with the old P5VDC-X? A... Read more

Answer:New mobos suddenly stopped working, old mobo working

Two new motherboards tells us you made the same simple install error in both of them.
Tell us more about power supply, memory, cable.
Did you make sure the memory was correct for both new boards, and what is the memory on the old board. Would also like to know the power supply and other hard ware.
What happens with the most basic, simple install. Does everything light up?

If you used the same hard drive with the same Windows install on the two motherboards, that is the problem. Windows has detected that you have changed the motherboard and will not operate unless you reinstall Windows on the drive on each new motherboard... One install for each motherboard.
My guess is that you will be fine if you change hard drives or do reinstalls or repair installs of the Windows on the new motherboard.
 

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My wife has Win7 on her laptop. Last night IE 32 bit was working fine. Now when she clicks on the IE icon it does nothing. If i go into the start<all programs<IE 64 bit....then IE 64 bit works.

What has happened and what should I do to fix it.

Answer:IE 32 bit suddenly stopped working

I'm not trying to be rude really that is not my intention this is just a suggestion

STOP USING INTERNET EXPLORER it is the most vulnerable virus prone browser out there I know it's the world standard .... but it's junk .... sorry .... just get Firefox
and you will never have these problems again
(granted you have to set Firefox up the way you want )

Someone will help with the IE issue but that's my two cents, 2? <<<< check that out
here's how, hold alt and type 0162 (alt+0162)

Cheers

***the shortcut proly lost the path go to program files find IE and create a new shortcut on the desktop you can then drag that to the start menu or whereever******

Cheers Again

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My IDE CD R/RW has suddenly stopped working. I can eject the tray but when I close it the LED stays on constanly and i can't hear the usual whirring noise when the CD is just starting up.

I've had my computer for around 10 months now and everything has been alright up until now.
I've scanned for viruses, nothing.
No settings have been changed.
So what could it be?

P4 1.9
40GB HD
256Mb RAM
NEC DVD drive
CONNECT 3D ATI RADEON 9700 128Mb
 

Answer:cd-rw suddenly stopped working help!!

Can you boot with a Windows bootable disk, choose w/cdrom support........(the cdrom drive letter will move one letter ahead from where you know it to be now) then put a disk in the drive, change to that drive letter, and type

dir
and get a directory of the cdrom?

Also, in device manager, does the drive appear there without any yellow exclamation marks on IDE controllers?
 

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Hey guys,

So I put together a new PC running Windows 10 Pro around 3 months ago and everything was working perfect till 2 days ago when my mic suddenly stopped working. I use a Steelseries Siberia V2 headset and the headphones work fine, but the mic is not picking up any noise at all. I tried plugging in both the back and front ports and my realtek always detects that a mic has been plugged in, but it simply won't work. I thought maybe my mic got busted so I also tried using an A4 Tech headset that I had lying around in the office but it has the same issue, the mic won't work. I looked around online for possible solutions and tried the following with no luck:
Ensured the mic was set as the default device and that its volume settings were maxed out.Tried disabling all sound effects (noise suppression, acoustic echo cancellation etc).Uninstalled all audio drivers and reinstalled the latest realtek drivers on my motherboard's webpage: GIGABYTE - Motherboard - Socket 1151 - GA-Z170MX-Gaming 5 (rev. 1.0) Uninstalled all audio drivers and reinstalled the latest realtek drivers on realtek's own webpage: RealtekUninstalled all audio drivers and let Windows auto-install drivers.I even uninstalled all realtek drivers and tried using the standard "high definition audio device drivers."

Basically tried everything in this link: Microphone Not Working in Windows 10? | Win 10 FAQ

The conclusion was the same with everything I tried, the sound worked fine in both my speakers a... Read more

Answer:Mic suddenly stopped working

Hi, try Settings, search Sound, Find and fix audio recording problems.

Otherwise sounds suspiciously like a hardware issue.. internal connector?

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Hi, one day I started my laptop and the SSD in it (MZ-7PC256D) suddenly stopped working.

What options do I have to get it working, or atleast recover the data in it.

I tried putting it in another laptop or checking in BIOS, it's simply not getting detected.


EDIT:
The SSD gets super hot when I connect it to the laptop and start it.

Answer:SSD suddenly stopped working.

Not to be harsh, but when you get it working again thru what ever means you might have to do, make an image on a flash drive or what ever you choose and then, if the SSD has failed completely, install a new one and use the image to bring you back to the time of your last backup.

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Ok so before I begin i would just like to say, i am not the best when it comes to computers so if any of you guys have a soloution you may nee to break it down for me

Anyway so yesterday, I was on a skype call to my friend, when all of a sudden, my mic muted. I check Realtek HD Audio Manager and it showed my mic to be working fine. I went into Recording Devices > Microphone > Propeties and i checked listen to this device, it didnt work.

I unplugged my mic and plugged it back in. then realtek hd wouldnt recognise that i had put anything in the back pink jack. so i plugged my mic and headset into the front green and pink jack, realtek recognised it but it still wouldn't work. Now for some reason, whenever i try plugging in my mic, it doesnt work but instead i get a ton of static noise from my headset.

Please help!
-Deathjaws
 

Answer:Mic suddenly stopped working

Easiest solution, try a different mic to determine if it is the mic, the port, or software/driver.
 

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Good morning everyone, and a Merry Christmas!

I'm going to try to make this as brief as possible, while still including every detail I possibly can.

Today I received a few cool gadgets for Christmas that I wanted to install on my PC. I realized I was short on USB slots, so I tried to install a secondary set of USB slots. I plugged it in wrong twice in a row, due to me misreading my motherboard. After a few restarts, my computer wouldn't boot. I attempted to clear my CMOS, which didn't help. I then turned off my power supply's switch, then turned it back on. After I did this my PC booted, but I was fronted with a boot screen that said the CMOS settings were wrong. I was confused as to what this meant, and my options were F1 to Bios, or F2 to default settings and continue. After booting, my Razer Deathadder quit working. Now, at this point, I'm not sure why exactly I did this, but I reinstalled Windows. I am using Windows XP Pro -32 bit. After reinstalling all my drivers, I realized that NONE of my USB ports were working. My keyboard, mouse, webcam, nothing worked. I updated my Windows, BIOS, drivers, everything is new.

In the screen for Hardware, all my Root USB kits have exclamation points, and it says they aren't functioning properly. I have NO idea what the hell is going on, and if anyone has any ideas or comments, please please share them with me.

I'm thinking that when I reset the CMOS perhaps something malfunctioned on my mainboard a... Read more

Answer:USB suddenly stopped working

if you dont have service pack 2 install it then reinstall the usb drivers that come with sp2

2 more replies
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Hey guys,

So I put together a new PC running Windows 10 Pro around 3 months ago and everything was working perfect till 2 days ago when my mic suddenly stopped working. I use a Steelseries Siberia V2 headset and the headphones work fine, but the mic is not picking up any noise at all. I tried plugging in both the back and front ports and my realtek always detects that a mic has been plugged in, but it simply won't work. I thought maybe my mic got busted so I also tried using an A4 Tech headset that I had lying around in the office but it has the same issue, the mic won't work. I looked around online for possible solutions and tried the following with no luck:
Ensured the mic was set as the default device and that its volume settings were maxed out.Tried disabling all sound effects (noise suppression, acoustic echo cancellation etc).Uninstalled all audio drivers and reinstalled the latest realtek drivers on my motherboard's webpage: GIGABYTE - Motherboard - Socket 1151 - GA-Z170MX-Gaming 5 (rev. 1.0) Uninstalled all audio drivers and reinstalled the latest realtek drivers on realtek's own webpage: RealtekUninstalled all audio drivers and let Windows auto-install drivers.I even uninstalled all realtek drivers and tried using the standard "high definition audio device drivers."

Basically tried everything in this link: Microphone Not Working in Windows 10? | Win 10 FAQ

The conclusion was the same with everything I tried, the sound worked fine in both my speakers a... Read more

Answer:Mic suddenly stopped working

Hi, try Settings, search Sound, Find and fix audio recording problems.

Otherwise sounds suspiciously like a hardware issue.. internal connector?

3 more replies
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Hi, I'm using a lenovo T61 and yesterday it suddenly stopped working. Each time it was plugged in, it started automatically (without the necessity to press the on/off switch) but with only two indicate lights on (the bettery has been taken off already), nothing else including no any display on the screen. I tried to remove the harddisk, the cd-RW, the momory sticks, and the wireless card. Still, it didn't work. Could anyone please give any hints and help here? Thank you.

Answer:T61 stopped working suddenly

Welcome to the forum!
 
Do you have another keyboard to test the machine with?
 
What is the full 7-character model number of that T61, located on the same sticker that holds the serial and production date on the bottom of the machine?

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Hi, one day I started my laptop and the SSD in it (MZ-7PC256D) suddenly stopped working.

What options do I have to get it working, or atleast recover the data in it.

I tried putting it in another laptop or checking in BIOS, it's simply not getting detected.


EDIT:
The SSD gets super hot when I connect it to the laptop and start it.

Answer:SSD suddenly stopped working.

Not to be harsh, but when you get it working again thru what ever means you might have to do, make an image on a flash drive or what ever you choose and then, if the SSD has failed completely, install a new one and use the image to bring you back to the time of your last backup.

1 more replies
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Hi,

I've been using the Microsoft Wireless Broadband router (MN-500) to connect to the internet. This afternoon, while I was away, the wireless connection was suddenly lost. The internet is fine, because when i plug my computer directly into the router (via ethernet), i am able to access the internet. However, the router does not seem to broadcast a wireless signal for the LAN.

I've reset the router, both manually and via the software and reconfigured the network. After this process, the Wireless Network sometimes appears momentarily in Windows...but the connection drops before it can connect.

All the lights on the router light up as normal and it indicates that both the wireless LAN and the WAN are working properly. I have no idea why I can't connect to the network wirelessly though...

Any thoughts?

Thanks
 

Answer:MN-500 Suddenly Stopped working

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Hi all,

I run a network at home, 2 computers, both running xp. One connecting directly to cable broadband modem (computer 1) with the two computers linked by a single crossover cable. For the past year or so I have happily shared the internet connection as well as the printer and numerous files but today when I booted them up computer 2 - the one not connected to the modem - simply gave me a "Limited or no connectivity", I'd had the problem before and had in the past easily fixed it by repairing the connection however now it simply hangs on renewing ip address.

I've tried restarting computers, disabling and enabling connections, nothing I do seems to work. Any help is greatly appreciated and any more information I need to provide just ask.

Thanks in advance, Andrew
PROBLEM SOLVED!

I just went to check on firewall on host computer, when I tried to open up firewall settings i recieved something along the lines of "Windows firewall and internet connection sharing are not currently running, would you like to start running them?" Ridiculous i could spend 2 hours on something and solve it like that >.<

Out of curiosity, how did my internet connection service just "turn itself off"? seems strange to me,
 

Answer:LAN suddenly stopped working

Could be from an error to spyware
 

2 more replies
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hi,
My ps2 just suddenly stopped working, it wasnt at all gradual and it just makes a lot of clicking/loud/grinding (not very nice!!) sounds! i tried the solution that involved rotating the white clog in my ps2 which just changed the sounds - at one position it doesn't make the sounds but then doesn't seem to be able to read any discs. i marked the original position so i've now returned it to its original state but i would be very grateful for any suggestions on how to solve the problem!! (i've also tried cleaning the laser)
Cheers, Rich
 

Answer:ps2 suddenly stopped working

call sony and descirbe ur problem. chances are they may fix it for free
 

2 more replies
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Hi,I have been using Internet Explorer 7 since launch with no problems. On wednesday evening as the PC shut down it installed some Microsoft updates that had been downloaded automatically earlier. The PC was not used on Thursday at all. Last night (friday) when the computer was booted IE wasn't working - all I could get was 'Page cannot be displayed' errors. I can still access Windows update and my antivirus (PC-cillin) will also update as normal. I have installed Firefox today and that works fine (I am using it now). Does anyone have any ideas why IE has suddenly stopped working. Could the Microsoft updates have corrupted my copy of IE? I could carry on using Firefox but other members of the household are less computer literate and prefer Internet Explorer as they are used to it. If anyone has any suggestions I would be grateful.Thanks

Answer:IE7 suddenly stopped working

Among the October 'fixes' was 939653, a cumulative update for IE7.You could try going to Add/Remove Programs and uninstall it.

3 more replies
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hi folks,
my wife tried to install a labtec webcam last night and all of a sudden the mouse, printer and webcam stopped working (all connected to USB ports). i tried checking the device manager and it says USB is working properly. i even restored my computer to friday's date to no avail. all devices were connected to the computer last month before we moved to a new apartment and mouse and printer were ok last night before the installation of the webcam.
thanks a lot for your help.

hp pavilion 510c
windows xp service pack 2
 

Answer:USB suddenly stopped working

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Dear all,
Since yesterday, the built-in TouchPad mouse does not react anymore. In properties it says "the device is working properly", but it doesn't...
I am now using an external mouse.
How can I restore the TouchPad mouse? When I open the control panel, I get the possibility to uninstall the Synaptics driver. Should I?
Thanks for your help!

Heleen

Answer:TouchPad mouse does not react - Synaptics PS/2 Port TouchPad

Hi

What notebook model do you have??
Please post this info always!!!

Regarding your issue;
Firstly you should try to remove the old touchpad driver and after you have downloaded the newest version of touchpad driver from the Toshiba European driver page try to reinstall it!

Should works?

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Hi, I have a lenovo g570 running on Windows 7 Home Premium 64bits, drivers are all updated. How can I turn off the palmcheck feature?Software details:Synaptics TouchPad v7.2Driver: Synaptics Zeitgerät  Date: 07.04.2011  Version: 15.3.0.0 Also if I tap on the touchpad, it doesn't click... i always have to use the mouse button for clicking. How can I enable this feature? Thank you in advance,-- Trace

Answer:Lenovo 570 touchpad disable palmcheck Synaptics Touchpad v7.2

hi Trace99,
 
Welcome to Lenovo Community Forums!
 
Can you try accessing the Control Panel
   Under Hardware and Sound  / Mouse
       In the Mouse properties Windows the last TAB should be your synaptics Click that and hit properties or settings
Please check links for photo
Link to photo
Link to photo
 
 
Or check this suggestion .
 
Spoiler (Highlight to read)
In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

In Windows 8 the option is called SmartSense. Disabling this worked for me.

Press Win+W to bring up Settings Search
Type "synaptic" 
Double Click "SmartSense"
Slide the Slider all the way to "Off"
Click "Close" and then "OK"

This will Disable the Anti-Palm detection which prevents simultaneous Keyboard and Mouse use. I recommend you re-enable this feature when you're not gaming as otherwise you risk problems while typing.

 
 
 
Hope this helps
Cheers!
 





Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post help... Read more

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hi everyone. please forgive if this is an ignorant question... seemingly out of nowhere my keyboard and mouse/touchpad stopped working. seems a couple keys work..like airplane key for example. i saw another person post about this but saw no response. anynhelp greatly appreciated. this touchscreen is killing me! thanks!











Solved!
Go to Solution.

Answer:flex 15 keyboard and touchpad suddenly not working...

Are you in Kiosk/Flex mode?

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I just bought Lenovo x121.I installed drivers with system and driver update utility. Then I rebooted notebook. In logon screen touchpad worked ok but when windows loaded all drivers and programs it stoped working. I also updated BIOS and deleted and reinstalled drivers, nothing has changed.... Any idea what is wrong?

Answer:x121 touchpad suddenly stops working.

Hi kikibeck, Please check in Control Panel -> mouse -> UltraNav. If you could net see it's present/enabled touch pad still no use, then please re-install UltraNav driver.Synaptics UltraNav driver for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP (32-bit, 64-bit) - ThinkPad http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS019164Fred





T61 + X201i

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Hi there,The touchpad on my hp elite x2 1012 suddenly stopped working. I checked the upper left corner and there is no orange light... normally if I double tapped it, it would enable/disable the touchpad. I am not great with computers so googling solutions have been difficult for me to follow.  Please help if you know a solution! Thank you so much   

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A couple weeks ago while using my laptop, the keyboard and mouse pad suddenly froze up/lost power. No response to usb ports or cd drive. The screen stayed on, fan, power, even wifi connection stayed on, but couldn't get anything moving. The power button didn't respond so I had to unplug power and remove battery to shut it down. Worked fine after I restarted it.

Now, the same thing just happened again, on a DIFFERENT laptop with a different OS, browser, everything.

WTH?

Thanks
 

Answer:Touchpad And Keyboard Suddenly Stop Working

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Hi,

I have a Sony Vaio running Windows 8.1 Pro.
I was on cs portable with a USB mouse and I pressed a few keys and the mouse stopped to work. It came up with the message that it was not recognized. I tried to uninstall the USB drivers, but had no luck. This problem has been going on for a few days. I tried other solutions but they didn't seem to work. The red LED light was on.

Any help is appreciated very much,

Ahmed Shauq

Answer:Mouse suddenly stopped working

Can you try another mouse?

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Im using creative inspire 4400 4.1 speakers,suddenly the speakers stopped working.but the power light in the volume controller is working.Could anyone help me to troubleshoot the prob.

Answer:suddenly my speakers stopped working

Look for speaker icon in taskbar and look to see if it was somehow muted, or one program muted all other inputs but did not release them.You have to be a little bit crazy to keep you from going insane.

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Newer PC with two HP dvd1270 drives, W7pro. Recently I discovered that neither appears to work. If a dvd or CD is inserted in either drive, the drive light comes on for a few seconds and then nothing. The drives do not show up on my COMPUTER page but they do appear in Device Manager. Whatever happened to them, it appears to have happened at the same time. Any thoughts?
 

Answer:Both HP DVD drives stopped working suddenly

Sounds like a DVD filter driver problem. See CD/DVD or Disk Problems? How to Fix Problems Caused by Filters
 

1 more replies
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xp on a dell inspiron 6000. I used headphones one night to listen to internet radio and since then the sound doesn't work. Not a lot of computer knowledge. Would appreciate any help. (It's my sister's computer and I was using it and I'm a mac person so.... I have no idea what I did to it!)

Thanks.
 

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l was typing a document yesterday and then suddenly the enter key stopped working closely followed by the "t, i, o, g, :, and UP keys.

Any idea what has caused this and how I can fix it? [trying to avoid buying a new keyboard... laptop user... sony vaio - vgn/c1z.]

Thanks.
 

Answer:Certain keys suddenly stopped working

Boot into safe mode or command prompt.

See if keyboard works. Or even in BIOS and see if the UP key works. Make sure its not a software issue (virus). if those keys still don't work... you have 2 choices:

1 - Buy a USB keyboard for $10~25 (cheap and easy)
2 - Order a new keyboard from SONY and install it yourself of pay a tech. Most likely will require taking apart the notebook.

A friend of mine is using #1.
 

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Today in the morning i noticed that my cd-rw drive and cd drive stopped working suddenly. They have been working for years and both do not read discs anymore. The trays open and close normally and they both show in the Device Manager and say they are working properly. This is what happens:

I open the CD-RW tray and put in a disc.
I close the tray.
Then on the drive I see the green light flash about 6 times (scanning).
Then the orange light comes on and flashes fast continuously.
Nothing happens and the light keeps flashing and does not stop until i take the cd out.
The drives do not read the disc and in the explorer it shows the drives with no disc in them.

I tried checking the IDE (ribbon) cables and they are all snug...I also checked the jumpers to make sure its set right...I tried uninstalling the drives from the device manager and nothing works.

someone help!!! ive tried many tech forums but they cant help!

Answer:cd drives stopped working suddenly

anyone?

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Hey guys! I've had my Aspire E14 for a few months now. I was using it today to play music when suddenly, one of the speakers stopped working. The left speaker literally stopped mid-song. I checked the volume mixer, and when I tried minimizing the volume of the right speaker (the working one), I couldn't hear anything, so I know that the left one's busted. I haven't dropped my laptop ever or anything like that, so I don't really know what happened. I haven't tried anything yet aside from restarting, because I might tweak something that I'm not supposed to, so I wanted to ask around first. What should I do and what do you guys think happened here? Thanks in advance!

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