Computer Support Forum

Primary Hard disk fails

Question: Primary Hard disk fails

I have 2 HD's on my computer (primary master & primary slave). Master is Maxtor & slave is a Samsung HD. it has been working fine for over a year now. 2 days back while booting I got the message "primary hard drive fails".

I checked the BIOS settings & found that it had lost the settings for my master HD. I rebooted again and it booted fine & the master HD settings in BIOS came back. I thought that probably my CMOS battery was dying so I replaced it. The same symptoms have come back after that. The system keeps loosing the primary HD settings in the BIOS. it has never lost the settings on the slave drive ever. sometimes it will recognize the master drive but still fail to boot giving a error "boot disk failure".

if I turn it off for a while and power it back up, the system will boot up properly sometimes & at other times it refuses to boot. I am not sure where the problem is since it has been working for 1+ yrs now.

Is my HD failing?. it is only 1+ yr old. But since it boots up sometimes, I tend to think otherwise.
Something wrong in the MB?

Any suggestions are welcome.


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Preferred Solution: Primary Hard disk fails

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Answer: Primary Hard disk fails

Make sure that Hard drive connections (cable and power) are tight. You can download a hard drive diagnostic program from the Maxtor web site and run it, although an intermittent problem might not show up. It sounds like your hard drive is failing and you should make sure that you have backed up all important data before it goes completely.

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I have sent already a message to maxtor but I get not the right answers.

Does somebody know what the message "Primary master disk fails" means? This message comes after the BIOS check. If I connect the disc on the Secondary IDE, I get the message "Secondary master disk fails". I this situation I can achieve the disc. Put files on it. But I want to use this disk as bootable disk.

I think it has something to do with MBR or the partition table, but what? And is it possible to repair? Does have anybody experience with this? Repair the MBR, or repair partition table or install new firmware on the disk?

I have already done a lot of things like:

Format (by installing XP as well, the files are copied to disk)
Change cable
Put the disk in another computer
Low level Format (tool from maxtor)

What I want to know is simple: is this disk lost, can drop it in the garbage collector or does somebody know a tool with which I can repair the disk?

With regards,


Answer:primary master disk fails

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After using my computer in the current configuration for two years now I suddenly get the following error message and the comp. will not boot : Primary master disk fails. It happened after a crash of my TNT 2 driver related to OpenGL while starting medal of honour.

Hardware: Maxtor 30Gb DiamondMax.
MB Asus P3v4x: via 4-1 version 4.27
Win XP pro
VGA: Viper 770 TNT 2.

I have tried all i could think of:

HDD scan with CHKDSK and MAXTOR tool: no errors found.
Virusscan (bootsector): no virus.
Full format and repartitioning (was needed anyway).
Rewrite bootsector: FDISK /mbr
Reflash BIOS to 1005.
Cabling and jumpers are fine!
Still the same message!!

The odd thing is that my drive will work properly on another comp. and another HDD works ok on my computer!!!

How can there be a conflict while the same configuration worked for 2 years now??

Can anyone help me?

Regards Tom from Amsterdam.

Answer:Primary Master disk Fails!!

If it works on another machine, it could be a problem with your motherboard, try swapping ide 0 and ide 1 and see if the disk works on the other channel, if it does its your motherboard.

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I had the above msg last week. I rebooted and got as far as the XP User sign on screen before I heard the dreaded 'clicking' noise from the hard disk and system froze.I rebooted using my recovery CD, Windows setup (blue screen) started and some files were copied/loaded before the clicking started again and system froze.My assumption was that the disk is knackered and so I purchased a replacement. Original was a WD1000JB Caviar just 3 year old and replacement is WD1600JB Caviar.I've installed the new disk and set jumpers to cable select. My question is whether it is best to also install the old disk, again with cable select but daisy chained off the ribbon cable for new disk, and then use my recovery CD or merely forget the old disk altogether. It would be useful if I could retrieve some of the recent unbackedup data but don't want to cause more problems by installing a duff disk.Advice gatefully received.Machine is 3 yrs old, Evesham AMD1600+ with 512 memory.John

Answer:Primary hard drive fails - next steps?

Apols I think this should have been posted in the beginners forum.John

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Hard Drive not detected-Primary Master Hard Disk ErrorSystem went off while working and message above appeared. When attempted to restart I got a full screen with:AMIBIOS(C) 2008 American Megatrends, Inc.Copyright 2008 by Hewlett -Packard CompanyBIOS Revision: 5.01 BIOS Date: 04/18/2008CPU Type: Intel(R) Core(TM)2 Duo CPU T5750 @2.006HzCPU Speed: 2.00 GHz/FSB Speed: 667MHzCache RAM (L2): 2048 KBInstalled Memory: 4096 MB MB/PC2-5300 Dual ChannelMemory Bank 1: 2048 MB/DDR2 SDRAMMemory Bank 2: 2048 MB/DDR2 SDRAMInitializing USB Controllers..Done1st Dive None2nd Drive: TSSTcorp CDDVDW TS-T633A01 USB mass storage devices found and configured.Primary Master Hard Drive ErrorPress F1 to ResumeI did but nothing happened.Thanks for your input. Hope I don't have to buy a new PC

Answer:Primary Master hard Disk Error - No hard drive detected

First pull ac power and then press power on button a few times. Then replace ac plug and see if it boots correctly.If not then use bios to see if there is a hard drive. Some have a sort of autodetect selection. If still fails then get the hard drive diagnostic for that brand. Almost every hard drive company offers great software that can run usually from a cd or dvd drive. You boot to the cd.Then maybe I'd go in the computer (after you remove ac and press power button a few times and use esd strap) to re-seat hard drive cables. Look for any wear or damage on the cables. Test the power supply maybe too. A Pit Bull is like a gun you can pet. And there is no safety on it.

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when booting up receiving message: S.a.r.t. status bad, back up replace. how do I back up and replace?

Answer:cd primary hard disk

S.M.A.R.T is software that monitors your harddrive and as it did warns in the event of a failure. Check the link for a more indepth explaination. Time for a new harddrive

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Hello Everyone,

I seems like i have run into some HD problems. When I woke up this morning, my laptop was kept saying "Primary HD 0 not found, F1 to retry, F2 for setup".

But the very next time I tried to boot, it doesnt show that message anymore, instead it shows these application errors:
1) services.exe failed to initialize properly (0xc015000f). Click OK to terminate app.
2) lsass.exe failed to initialize properly (0xc015000f). Click OK to terminate app.
3) It repeats 1) & 2) one more time.

Now, when i enter the BIOS, on the 1st page it shows: Primary Hard Drive: 40GB. I can also enter the screen where it prompts you to start in safe mode or last known good config, but it doesnt really go anywhere from there.

I have a Dell Inspiron 1150, BIOS version A07. Any help is appreciated.



Answer:Primary Hard Disk 0 Not Found

Welcome to MG.

Certainly the error messages you are receiving are not good news. Have a look at as a re-install may be your only way out.

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I have a problem with my laptop. It is a HP Pavillion DV6000 with Windows XP. I've had it for a while and it's been working fine, but for the past 2 weeks, it hasn't been able to start up. When I turn it on, it boots up fine, but when it tries to go to the desktop, it gets stuck at a blank black screen. I went into the setup utility and ran a Primary Hard Disk Self Test and and it says #1- 07 Fail. I have no idea what that means nor how to fix it. Can anyone help?

Answer:Primary Hard Disk Self Test and and it says #1- 07

Either your hard disk is dying (or dead) The first code indicates that the device connected to channel 1 has failed.....Not that well up on HP's so unsure about the 7. For more info:click hereYou can select your model from here and contact support.

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Hi,The outlaws' hard disk has failed as above, and after reading threads I tried fdisk /mbr, but then I get the error message "no fixed disks present".I've tried the secondary IDE cable and other power connectors to no avail.Any ideas please, or should I just replace it?Thanks in advance,Brewersfan

Answer:Primary Hard Disk Failure


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Hello All,
I have a situation here. My dell 2200 has been infected. I cant get past Primary hard disk drive 0 not found. When I check the set up utility, it shows no hard drive recognized. Can anyone help me?

Answer:Primary Hard disk Drive..HELP

Help.... I need a new thought to fix my cpu. I want to repartian my hard drive. But first I need it to be recognized. Can anyone help?

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turned on my computer and got the aboe message.. tried diagnostic and reinstalling windows xp on my dell insprion 8600.. am still unable to restart windows. it continues to say no hard disk found.. what do i do? please help

Answer:Primary hard disk 0 not found

I would suspect you need to check the hard drive, with a manufacturers tool, like seagate tools for dos (a free download) if its a maxtor, or seagate drive, otherwise look on majorgeeks downloads for more tools/manufacturers.

See this ealier post

But Dell have some FAQ'S about hard drive problems drive not found&~ck=gp
Come back if you need more information/help.

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My main Harddisk has just packed it up. It contains some important information. I have removed the hhd and and installed it in my external casing and using to connect through my usb port.When i try to explore the hhd i get HHD is not accessible. i have used GETBACKDATA by Runtime to recover my data but how can i carry out repairs so i can make this drive accesible without losing my information. This drive i don't think is physically damaged. I was originally cleaning my start up registery and when i tried to reboot windows xp never came to the party.. What are some starting procedures i need to perform to make this drive accessible?

Answer:Primary hard disk not accessible

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My Laptop is not wanting to boot up. When I turn it on it says "primary hard disk drive not found, fixed optical drive not found. Under that it says No bootable devices. I have no clue what the problem is. I am running windows XP home edition. Please help!!!!

Answer:Primary hard disk drive

Do we get any clues about the machine. how old it is, what happened prior to this, etc.? See below.Go into the BIOS/setup and see if the drives are recognized there. It may be a failure of the devices (both at the same time from mechanical causes is unlikely) or the IDE controller and therefore the motherboard.Without more info we are just guessing, but it sounds like a trip to the shop is next.  

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This probably seems like a hardware question, but I believe it is a problem with Windows XP, not my harddrive.

When I turn my Dell 5150 laptop on, it will give me (frequently) the error message: Primary Hard Disk -0- not found (F1 for reboot; F2 for setup). However, if I use a diagnostic CD (which runs from Windows 98) I can run tests and it says that the harddrive is fine. Furthermore, on reboot on occasion it will let me get into Windows where I have:
a) Scanned the disk
b) Defragged the disk
c) Copied video files, edited them and burned them to a DVD.

My sense is that if this was simply a harddrive failure, I could not do these things.

What further makes me think it is an XP problem is that this started after I installed and uninstalled Nero (and some HP software). My harddrive is NFST (or what that acronym should be) and I think some device driver or something is making it unstable.

I have also gotten the blue screen of death once or twice -- F4 with 0x0000003 as the first number.

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Failure ID PLPW30-7SB8GN-MFPWMF-60AV03Still can log on and use normal functions.

Answer:Hard disk primary HDD Bay not found

And got boot device not found.

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run a diagnostic test on hard disk drive fail gave me a number 07 comprehensive test fail

Answer:primary hard disk 07 fail

And your question is what?

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i have a tiny pc running windows me.unfortunately i cannot get it to start up it comes up with the message"PRIMARY HARD DISK FAILURE".Also i cannot do a system restore i get error code #88 unable to find drive.Can anybody help me please

Answer:primary hard disk failure

Does the hard drive make any unusual noises, load clicking, grating or grinding? Does the drive spin-up? Check the power and data cables are properly connected. The data cables on SATA drives are especially prone to problems.

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My computer increasingly gives the above error message. Usually a couple of reboots got it working but now it's taking many more. I've run various diagnostic tools (XP and System Suite ones) but they haven't cured the problem. Am I right in assuming the above error message really does mean a physical and total failure of the hd is imminent and I should replace it immediately?

Answer:primary hard disk fail

Download hard drive manufacturers diagnostic software and run it,before doing so I would back up anything you cannot afford to lose

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All I did was disconnect the hard drive while the power was off. How do I fix this??

Answer:Primary hard disk fail

what's going on?
you will have to give more detail than that if you want some answers... and trouble shooting.

or i could just answer, it's dead buy a new one.

first lets start with Bios... does BIOS recognise the HD?

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Ive just come back from holiday to find everytime i boot my computer its starts beeping repeatedly then i get the message 'Primary Hard Disk Failure' .I have a Maxtor 40gb hard drive. I havent tried with any other drives yet but when i tried to boot from cd to see if i could jsut install everything again it wouldnt let me procceed. Is there anyway at all i can bring my hard drive back to life


Answer:Primary Hard Disk Fail

When you say "it wouldnt let me proceed", its not that descriptive that it leads us to meaningful help.

What happened?

If you still got the primary disk failure message, it means it never saw the CD, and you need to change the Boot priority in the BIOS.

But generally that message is fairly terminal.
HDD are almost considered a "consumable item" these days, they are cheap and they do not last long sometimes.

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I wonderd how the external hard disk i partitioned able to have more than 4 primary patrs.
every were i readed that it should have up to (3 primary + 1 extended), but strangely when tried to partition it

im able to make 5 primary parts, and i think i could do more if it have space..
*The most important thing i affraid if use this external hard as internal, does this mean i lose all additional partitions,
untill they just 4 primary,, i mean lose (partitions, files)..?

here is picture..

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I have had the same problem with 2 different pc' has a gigabyte 686BX motherboard and the other is a PCchips 748lmrt AT motherboard.When a second hard drive set as slave is installed the hard disk controller in device manager shows that there is a problem and states that the device is not present or not working properly.The jumper settings have been checked and double checked .. I've tried different ide cables but still the problem is there.They are both detected in the bios as primary master and primary thing different on the gigabyte board is that in the bios the primary master is a 3.2 gig drive but when the pc is running in my computer it only shows as a 2 gig drive.both drives show and work ok in my computer but the pc's run very slow.just to clarify .... 2 pc's ..four drives ..2 different drives in each pc ..any thoughts?

Answer:primary hard disk controller


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i have gateway desktop with vista OS every time when i boot my computer primary hard disk error F2 to resume shows even though i tried to change BIOS setting but it does not work plus when i try to install new windows the system does not detect the hard disk what should i do??

Answer:primary hard disk error F2 to resume

You need to replace the hard drive with a new one because it sounds very much like it has failed.I hope you have kept backups of your files that are (or were) on it.

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Received a blue screen warning yesterday, did not read the fine print but was requesting reboot, I restarted the computer and all seemed fine. That night when logging off the blue scree was there again, I shut down with plans to start looking for causes in am.

In the AM got the warning after two beeps
Primary hard disk drive not found, tried master slave connection but drive was not recognized.

Dell Inspiron 8600 xp service pac 3
No changes made with exception of Mcafee automatic uploads, possible the svchost.exe reading as malware

I plan on trying to reboot with f2 or f12 and auto reset ther bios settings any other ideas will be appreciated

Answer:Primary hard disk drive not found

McAfee did actually read the svhost.exe as malware on April 21st 2010 and crippled quite a few machines. Thousands actually, but I believe they have now fixed it. If this is what you suspect may be the cause, then follow this link. However, only do this fix if you are certain.

Here is the trouble shooting guide for Dell.
Sorry I couldn't be more help.

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Well after 5 years of internet bliss I believe I got a virus that totally screwed up my computer. I went to turn my computer on this morning and it won't boot. I get this message saying Primary hard disk drive 0 not found. Strike the F1 key to continue. F2 to run the setup utility. Hit the F1 key and the same message comes up. Hit the F2 and the setup utility came up but I really have no clue what to do in there. I run Norton Antivirus with the subscription updates. I have my Windows Firewall turned on. I also scan for Trojans pretty frequently with a Trojan Remover program I have had for years. Not sure exactly what has happened but maybe I somehow got this virus updating the MSN Messenger program I have had for years also. I have no clue what to do to fix this. Is this a lost cause?

Answer:Primary hard disk drive 0 not found

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Any help is appreciated.

I have read the similar threads, but it seems I have a little different problem.

What is involved:

Dell Inspiron 9200 I estimate it is thirty months old

Windows XP Pro BIOS Revision A00

Hard drive Hitachi 60GB
Model HTS548060M9AT00
5400 RPM October 2004 1.0 Amps

One evening, I begin to move about twenty to thirty gigabytes, I estimate, of the data on the hard drive to an external hard drive. Something I've done several times before.

I come back a couple of hours later, and the move is completed.

I begin to download a file, and leave again.

I come back to a blue screen, advising of some error or other. I pay no attention, as I have this screen occasionally, and the quickest (perhaps the only) solution is to re-boot and start over.

This time, though, when I re-boot, I hear a clicking, a sound I have never heard before. It seems to be coming from the area of the battery. The clicking is not metronomic, but erratic, in its rhythm. Not like what I have experienced to be a "can't find home" problem.

Sure enough, instead of booting up, the computer displays three messages, occurring at one time or another. The first two:

ntldr is missing
loading pbr for descriptor 2

I mess around for a day or two, trying to replace the l... Read more

Answer:Primary hard disk drive 0 not found

Since this is an IDE drive you might try a new cable. If that doesn't help you might try connecting the drive to your secondary ide port if you mother board has one.

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So i turn the computer on and I get this error message:Primary hard disk drive 0 not foundis my hard drive just need to be replaced or what else can be done to fix the problem?

Answer:Primary hard disk drive 0 not found

Welcome to the CH forums.Please read this...Is it a Dell or HP or what??  Is it a laptop, notebook, desktop, tower?More info please...

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I cloned my boot drive to a new hard drive and added additional memory. Now when booting my Window 7 pc I get the message of "Primary Master Hard Disk Error" that is followed with Press F1 to resume. After I do this the pc will boot. I've ruled out a physical hard drive error and now I'm at a dead end. Could this be something in the BIOS settings? Is there something missing within the Windows boot record - although I don't think this is the problem since the machine ultimately does boot.I'm open to any/all suggestions to keep from pulling my hair out trying to figure this out.

Answer:Primary Master Hard Disk Error

What program did you use to clone? What type of drives in play? SATA or IDE or both?

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I was told to make a new thread out of this...

I have a Dell inspiron 600m, about 6 years old.. (yes, i know...)

I've been getting the "Primary hard disk drive 0 not found" error message recently, I have installed a new 7200rmp 100gb hd about a year ago, and I have 512mb of ram. Sometimes after the pc has been on the screen saver for a while, it just kind of does it on it's own...usually I can just turn it off, and it starts right back up as normal, but this morning I am only able to get on thru safe mode after many tries. The HD is installed correctly, as I am using it now, but it hasn't been able to boot up thru normal working mode since last night. I have seen the "blue screen" in the past, and I've reinstalled windows numerous times. In the BIOS, it said "None" for hard drive... Sometimes when the pc is trying to open a prog and gets stuck, it goes to the blue screen. I know the thing is old, but I'd also like to find out why it does this... any suggestions? Why wouldn't it recognize the hd?

Answer:Primary hard disk drive 0 not found, again....

If it says 0 in bios, then Windows does not see a drive. Lots of possibilities including a bad motherboard, but sadly beyond rechecking cables and jumpers, it will be hard to figure out. A BIOS update is possible, perhaps the board has an issue with a new, fast drive. Start there.

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im not very familiar with scuzzy dirves maybe someone can help me out, at start up i get this message:

primary hard disk drive 0 not found
<<<ctrl a for scsiSelect Utility!>>>
Ch A, SCSI ID #0 -Quantum Atlas IV9 WIS Ultra 2 - LVD
BIOS Installed Successfully!
Strike the F1 key to continue, F2 to run the setup utility.

i checked the cables and everything seems to be in the right place, i've reset bios
I tried to set the hard drive to master buut theres nothing listed on the harddrive about a master or slave setting..

Answer:primary hard disk drive 0 not found

there can be several reasons for this, the first one is bad HD, if it's possible try to hook another one. the second you SCSI controler has gone bad. and the third one cables, but you said that they are all right.

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Hi, my father has a DELL Optiplex Gx240 running Windows XP Pro. Recently he had a power failure and lost his System Disk. Fortunately his data was into another partition on that drive and there also was a Ghost image of his installation. Since I could not recover his C: (system) drive, I got a new Western Digital EIDE 250 Gb. Using partition magic on my computer, I partitioned the new drive in two different partitions. One, the Primary DOS NTS formatted of 30 Gb which I reserved for the system and and a second NTFS for his data with approx 215 Gb. From Windows Explorer on my computer I could see the new drive (connected through USB) and both partitions. I could copy the Ghost image (Symantec ver 8) to the second partition and move files around on both partitions. The hard drive was tested with WD diagnostic soft and went through Ok.

I then re-installe de new drive into my dad's computer and booted from a DOS 6.22 diskette. I noticed a message saying that "Primary hard disk drive 0 not found" and "Primary hard disk drive 1 not found" so I went into the BIOS to make sure the drive was active. It was and was properly identified by the BIOS.

I then completed the Boot process and ran the Ghost program from a diskette. Ghost could see the hard disk and I could de-ghost the image I had copied on the second partition to the first partition.

When I rebooted, The computer without a diskette, I stil had the "Primary hard disk drive 0 not found"... Read more

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Sometimes, when I startup my laptop, it gives the error: Primary hard drive disk 0 not found. It does this on both a cold boot, and when coming out of hibernation. The laptop is an Aspire 5630 running vista 32-bit SP3. I've updated the BIOS, and reset it to the default, to no avail. It doesn't have any viruses. It's a WD Caviar Blue sata drive, thought I don't remember the exact model number. All of the SMART data shows up normally, with nothing out of the ordinary. I'm out of ideas for what to try. It's had this issue for a while, but trying everything imaginable, and then ignoring it doesn't seem to have helped.

*the catch with all of this, is that if I shutdown, and restart again, it works just fine. It's an intermittent problem.

Answer:Primary hard disk drive 0 not found

No one? Really? Not even a hint of input?

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I just received a call from my brother telling me that he is unable to use my home PC. Since I won't be retuning home for another day or so I asked him to describe the problem, or at least read the onscreen error message. He read me the following message:

Primary hard disk drive 0 not found.

Strike the F1 key to continue.
Strike F2 to run set-up utility.

Apparently he hit the F1 key and got the following message:

Strike F1 to retry boot.

This at least sounds like a rather serious problem to me. I've Googled around a bit at various forums and found several suggestions as to what should be tried in order to determine the cause of the problem. I'm anything but a computer geek, so most of the suggestions are beyond my comprehension.

The main thing I would like to know is what are the chances that I may be able to save my hard drive, or at least be able to transfer the contents to an external hard drive. As I said, I won't be home to address the problem for another day or so, but I would like to get an idea as to what I'm up against. Could the problem possibly be fixed relatively easy? Will I need to replace the HD? If the HD turns out to be unuseable, would I somehow still be able to transfer the contents to another drive? Would it make sense to buy a new PC? [The problem PC is a DELL XPS 8250 (?) with XP Professional. It's more than four years old and I don't believe I purchased an extended warranty like I did on my previous DELL.]

I w... Read more

Answer:Primary hard disk drive 0 not found.

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About a week ago I started getting a boot error message that said:

Primary hard disk drive 0 failure
No boot device available
No bootable devices--Strike F1 to retry boot, F2 for setup

I have a Dell Inspiron 8500 and have received little help from tech support. They asked me to run the "90-90 diagnostic" but I could not get it to work. The boot problem only occurs about once a day. The first time I startup my computer in the day I usually encounter the problem a couple times and then it boots smoothly and everything works as usual. Any suggestions for checking if the hard drive is bad or if I just need a reformat? I tried reseating the drive but that didn't fix the problem. Hope you guys can help.

Answer:Primary Hard Disk Drive 0 Failure

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My dell laptop started not booting up. It will go to the dell startup screen and then goes black and displays the following text.

"Primary hard disk drive not found
Fixed optical disk drive not found

No bootable drives"

I tried booting the windows xp cd after changing bios setting to boot cd first and failed. I did get the computer to boot last night after it had been set in its case for 2 months when I got tired of messing with it and it worked fine I let it hibernate.When I went to start it up today it is back to the original error.
I know I'm probably over looking something. Any help would be great let me know what extra info you need. Thanks

Answer:Primary hard disk drive not found

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Ok so im working on this dell computer for a friend, and it keeps giving this error.
I have replaced both he IDE cables, and i know the new hdd we put in it works because my computer can find it just fine and read from it and write to it. I made sure the power connection all work correctly.

so i finally got it past that first error of:

"primary hard disk drive 0 not found
primary hard disk drive 1 not found
secondary hard disk drive 0 not found
primary had disk drive 1 not found"

So i finally have it so that the bios find both the hdd, and the cd-rom drive. I just re-set the BIOS with the turn on Scroll Lock, Num Lock, & Caps lock and hit Alt+F, Alt+e, Alt+b. now im sitting at a screen that says

"Performing automatic IDE Configuration...
Primary Master: CD-Rom read
Secondary Master: IDE disk Drive

strike F1 to retry boot, F2 for setup utility"

I have the dell re-install disk the cd rom drive, but it wont boot from it, and the hdd well is blank, all i have done to it is format it with NTSF on my pc.

So any idea's why im stuck at this, it sees the drives, but wont boot from anything....

thanks in advance

Answer:Primary hard disk drive 0 not found

The dell install disk isn't the operating System it's just the drivers the OS would come on it's own disc labelled XP or whatever OS came with the system, you need to find that disc.

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hi.. Everytime i turn on my computer it show me the message Primary Master Hard Disk Error, although i put a window xp cd to reboot it... it still can go into windows, n i can't reinstall the windows too... pls.. could u tell me what should i do now? wat's the problem? is it i should buy a new hard disk? now my computer totally down, i can't go into windows.. n can't do anything.. pls... tell me what to do... as soon as possible.. pls help.. thank you.

Answer:Primary Master Hard Disk Error

Sounds like the hard disk has failed.When you boot with the XP CD, you should get the option to do a repair install. Is that possible?I think it would be a good idea to get a new hard disk, install XP onto it and use the current one as a slave drive. Taht way you may be able to save your data.When the PC is booting, do you see something like "press del to enter setup"?If so, press the relevant key and enter the bios. What disks are on display there?

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Hey guys, first off, I must tell you I'm no engineering guy and I don't understand anything about this.

Basicly, I started getting this error a few months ago, when I turned on my pc, it was stuck on its very first screen, and after I waited, it gives me an error saying "Primary master hard disk error. Press f1 to resume"

My hard drive is NOT broken, and it's NOT damaged, I can guarentee you that.
I think it was because I was once messing up with the boot settings in windows...

but now, it's really hard for me to turn the PC on because it always gives me that message, and rarely goes to Windows.

Again, this is no hard drive problem... well, it can have a problem, but it's not broken or damaged.

Can you please help me in a way I could understand?

Answer:Primary Master Hard Disk error? really need help

What version of Windows are you running, and do you have a Windows disc for that version?

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I have two pcs one works fine and my other one can't boot. It says "primary hard disk drive 0 failure". Ive checked the BIOS and it can see the hard drive but it still wont boot it for some odd reason. Also in BIOS i cant change anything because i don't have the setup password. plz help

Answer:Primary hard disk drive 0 failure

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i can not boot my windows 7 it show me error as in photo

i boot using usb then when i get to system recovery option my partition size was 0 mb
so i get to cmd command and i type diskpart then list volume and it show that my c drive and d drive is in
i do not want to format my drive there is alot important files
i tried minitool partition recovery wizard in boot mode since i can not enter to windows
and it show me 2 drive
1 is unallocated the type is logical
2 show me 3 partition 10.3 GB - 100 MB - 683 GB and the 3 of them the unused space is 0 B
and the file system is "other" the type is primry
what should i do so i do not loss all my files

please help

Answer:my primary hard disk c + d are in raw file system

you could try creating a UBUNTU DVD or USB drive and booting from that device , and also running from the device - DO NOT install on the drives
you may then be able to get to the data - depending on whats happened on the drives

If you cannot boot windows on Your PC , this can be a useful test to see if the hardware is working and also if necessary be able to copy all your data to an external harddrive.

This information quite long, as i have tried to provide as much detailed infomation as possible

UBUNTU Stand Alone DVD

Note the latest version of UBUNTU needs a DVD to use and boot from

if you only have CDs then you can use an older version, version 10 or 11 from this archive list

It may be possible to boot from another Operating System
This will at least test the Hardware and also see if you can see the Harddrive and possibly get any of your data off.

If you have another PC with a DVDwriter and Blank writable DVD
Download the ISO

UBUNTU version 14
For almost all PCs. The following ISO 32Bit image will work on most machines with Intel/AMD/etc type processors and almost all computers that run Microsoft Windows, as well as newer Apple Macintosh systems based on Intel processors.

You can also run from a USB device now - if t... Read more

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How can I get access to the data on my backup drive (secondary drive) since the primary drive is bad (can't start Windows)?

I thought "Windows-to-Go" would work and I would boot up on the Windows USB stick then access my backup drive, but the TechNet description says that when you connect a Windows-2-Go disk the on-line drives go off-line. I'm in the process of making one now but it doesn't sound like it will work for my purposes.

I am waiting for a new primary drive, then I will reinstall Windows, but until that arrives I would like to get to my backup disk so I can transfer my "Quicken" files to my laptop. Is there a way to access this disk? I don't have any encryption or secure boot on this system.


Answer:Need to access secondary hard disk as the primary is bad

I just found this tutorial on how to "unhide" drives (or get the drives on-line) when running Windows-2-Go, so maybe this will work to access my backup drive! I'll post back with the results.
Windows To Go - Unhide Drives from Host Computer

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When I turn on my computer I get the above message prompting me to press F1 for retry or f2 for setup. Neither of these have done anything. Everything is plugged in correctly. I only have one hard drive so the cables are set up correctly.

Answer:primary hard disk drive 0 not found -- HELP!!!

That error message at boot indicates one of the following problems:

1. The HDD is not connected properly.
2. The HHD on-board hardware has failed and the drive in no longer any good.
3. The IDE Controller has failed and is no longer functioning.
4. BIOS does not recognize the drive correctly, most likely cause a defective CMOS battery.

Make sure that all cables are connected to the drive and IDE controller. Some cables will only allow you to connect the cables one way, however some can be connected incorrectly. Make sure pin 1 on the drive is connected to pin 1 on the cable, same with the IDE controller,pin 1 to pin 1.

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ok so i restarted my computer after errors and messed around some with the setup/bios (pressing f2) the errors:

and now i have a screen that says "primary disk drive 1 not found strike f1 to retry boot, f2 to run the setup utility" does this mean i need a new drive and if so how much will it cost (about)

Answer:primary hard disk drive 1 not found

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I'm not sure what the problem is but all of the sudden my computer isn't booting. It was working just fine last night and nothing looked weird when it was shutting down. I came back from work not too long ago and turned on the computer and I was stuck at the very first screen with all the following displayed:

AMIBIOS (C) 2005 American Megatrends, Inc.
ASUS KSU-X ACPI BIOS Revision 0703
CPU: AMD Sempron (tm) Processor 2600+
Speed: 1.60 GHz
DRAM Clocking: 400 MHz

Press DEL to run Setup
Press F8 for BIOS POPUP
Checking NVRAM..
Initializing USB Controllers..Done
1024 MB OK
USB Device(s): 2 mice, 2 storage devices
Auto-Detecting Pri Master..IDE Hard-Disk
Auto-Detecting Pri Slave
Auto-Detecting Sec Master..ATAPI CD-ROM
Auto-Detecting Sec Slave..ATAPI CD-ROM
Pri Slave: WDC WD450AA-00BA0 10-09K11
Ultra DMA Mode-2, S.M.A.R.T. Capable and Status OK
Sec Master: PLEXTOR CD-R PX-W1610A 1.05
Sec Slave: DVDROM 10X 41
Ultra DMA Mode-2
Auto-Detecting USB Mass Storage Devices..
Device #01: Seagate FreeAgentDeskt *HiSpeed*
Device #02: HP Photosmart C42801.0
02 USB Mass Storage Devices found and configured

Primary Master Hard Disk Error
No IDE Master H.D.D. Detected!
Press F1 to Resume

So I pressed F1, and the next screen is this:

-------------------------------------------------... Read more

Answer:Primary Master Hard Disk Error

No IDE Master H.D.D. Detected!Click to expand...

That is not the sign of a full hard drive. The computer is telling you, for whatever reason, it does not see a hard drive.

Two things to try and fix this.
1. Open the computer up, and replace the gray ribbon cable. The cable may either have gone bad or loosened up over time.
2. Remove the hd from the computer and attach it to another computer using an IDE to USB adapter and see if the other computer sees the hard drive.
example of the adapter mentioned above:

Note: if the computer is a laptop, then of course you can not replace any cabling and the above adapter might not be good for 2.5" laptop hard drives but only 3.5" desktop hard drives.

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I changed something in setup utility, but not shur what it is that I changed. now I get this, and Secondary hard disk drive 1 not found.

Please help

Answer:Primary hard disk drive 1 not found

Is the CMOS configured to look for a hard drive that isn't there?

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Hello -

I have a Dell Inspiron 4150 laptop. I booted it up after it sat idle and shut down for months and received the message:
"Primary Hard Disk Drive 0 Not Found".
I replaced the hard drive but still get the same error message.
In BIOS it doesn't even recognize the hard drive. I can use the CD drive and run a CD from it with no problems.

I don't know what else to check, I'm not literate enough on computer troubleshooting to know what else to check or replace.

Please help.


Answer:Primary Hard Disk Drive 0 Not Found

If the computer can't find two hard drives, it sounds like the connection between the motherboard and the hd is bad. Are you sure you seated the new hd correctly? I know when I install RAM, I tend to forget how hard I have to press it into the slot for it to make proper contact and be recognized. Perhaps you didn't press firmly enough when putting in the new hard drive.
Also what size is the new hard drive? Can you start to install windows to it?

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guys i have a maxtor 3.5 series 40G hard disk and when i turned on my computer it says primary hard disk fail. if i click F1 to continue it says disk boot failure what should i do guys need your help i have important ducoments in this hard disk.. thanks guys... my computer is a windows xp 2003 version with a 128ram with a pentium 4 processor 1.2G.. thanks guys

Answer:primary master hard disk fail...

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Alright, in order to avoid a wall of text I'll post the short version here:

Last week or so the hard drive in my Dell Inspiron 9100 (circa 2004) started giving me the click of death, and I knew it was shot so I sought a replacement. The original HDD was a Hitachi Travelstar 7k60 (60 GB, 7200 RPM, 2.5 inch IDE drive). I shopped around online for a replacement, found the the Travelstar 7k100 100 gb version, also IDE and 7200 RPM, and bought it from newegg. I figured this would be a great upgrade at the same time, and I anticipated no difficulties as it was essentially just the next generation of what I had previously.

Well today I recieved the hard drive, popped the old one out, screwed the new one into the frame, and I keep getting the message "Primary Hard disk drive 0 not found" after the BIOS screen comes up. I tried physically popping it in and out to fix it, no cigar. I also tried running diagnostics, still didnt recognize it. if I press F2 on the boot screen, and go into BIOS, it doesnt recognize the hard drive. I have been searching the net for the past few hours in search of a solution and have not made any progress yet

If anyone can help me with this it woud be greatly appreciated!

Also, If you need any more information to help me reach a solution I'll be periodically checking on this thread and I'll be delighted to inform you!


Answer:Primary Hard Disk drive 0 not found help please!

If you can test your new drive in a different machine.
that failing it could be you need to buy a drive direct from dell (or possible ghost an image from the old one over).

I used to work at a PC store and once a guy came in with a ram module from a dell, he wanted an upgrade. After inspecting his ram i found it was identical to a regular 133 dimm except that where a regular dimm had round clips the dell had square...ensuring you had to buy from them at a higher price : (

hope thats not the case here
Good luck

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Well i was away from my computer and i came back to a black screen with this message "Primary hard disk drive 0 failure" after several attempts of hard booting it would either show in the bios no hard drive or give me a message of no bootable devices or give me that same message again i managed to get it into safe mode twice but both times within minutes it gave me the "Primary hard disk drive 0 failure" black screen again i have no idea why this is happening a freind of mind said maybe the TDL4 root kit virus or maybe a dying drive i do not have Cds atm so i cant get a rescue disk made any suggestions wud be apprieciated

Dell lattitude c610 windows XP
i need to knnow a good free registry repair tool also thanks for your time

Answer:Primary hard disk drive 0 failure

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Hi, yesterday while I was burning a cd on my computer, suddenly my computer started making jamming sounds, and then turned off. When I tried to restart it, the screen said "primary master hard disk fail" then "press F1 to continue or DEL to enter setup". I pressed F1 and it then said "disk boot failure, instert system disk and press enter". The thing is, my mother got me this computer from a friend, and it didn't come with any extra disks or anything. I tried using my sister's boot disk but that didn't work either. It just said that my windows 98 setup files were not found. Can someone help me? I'm worried I permanently screwed up my computer.

Answer:Primary master hard disk fail, please help!

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yeah, thats the error message i get when i start up my computer sometimes. It doesn't happen all of the time, mostly if the computer has been running and recently got turned off. My guess is that it has something to do with the fans in my computer but i have no idea. i opened my comp up recently and made sure the plugs were in all the way but i still get this error. this has been going on for many monthes (3-4 i think) so i'm not too concerned cause nothing's stopped working. can i fix this or should i get a new hard drive?

Answer:primary master hard disk fail

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i just turned on my computer and this error shows:

Primary hard disk drive 0 not found...

i have taken the hard drive out and placed it in another machine and it was found. What does that mean for my first computer.

Thanks for the help,

Answer:Primary hard disk drive 0 not found

It means that the MBR (Master Boot Record) is damaged on the hard drive. If you can find someone that knows computers like a computer repair shop, they may be able to fix this for you without loosing any of your data... It is possible that the hard drive is going bad, even though the drive is "seen" in another system

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I restarted my computer, an HP Pavilion Desktop with Windows XP on it, and it did a beep noise, and then I get the black/white screen with a msg. at the bottom of it that says Primary Master Hard Disk Error and to Press F1 to continue. But I don't know what to do from there to get it back to Windows.

Answer:Primary Master Hard Disk Erro

Prompt to press F1/F2 each time computer boots:

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when i turn the pc on, it beeps 2x and the message 'primary hard disk drive 1 not found' comes up.  ive tried hitting f2 and messing with the setup utility but i don't know what i'm doing.  i put in a bootup disk and hit f1, but the a:\> comes up and i don't know any dos.  as you can tell, i'm lost here - please help!  thanks - brad

Answer:primary hard disk drive 1 not found

sounds like dell? have you played with the ide cables?or it just old is this pc ...why you ask..the cmos battery may have gone flat..

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Hey Guys,
I have a pentium4 2.4ghz, 512ram, gigabyte motherboard.
i was burning a dvd and it suddenly stopped at 70% i waited about a half hour to see if it would go but it was stuck at 70%
so then i restarted my computer and everything went bad after that. it wouldnt boot up correctly and it found errors in my system folder. so i started to format my C://hard drive and install windows xp again but when it was formatting it got stuck at 34% for hours didnt know what to do so i turned computer off.
now when i boot up it says Primary Master Hard Disk Failed.
Press F1 to continue or press del for bios.

what do you guys recommend i do?? i dont wanna screw my computer up anymore then i already have, i know i lost all my C:drive but i dont wanna lose my other hard drives too.
thanks to anyone who helps out and sorry for not being more computer smart.

Answer:Please Help!! Primary Master Hard Disk Failed

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i am trying to get my sister's laptop to boot up The messeges i am recieiving are as follows primary hard disk drive not found, & fixed optical drive not found, no bootable devices. what can be done?

Answer:primary hard disk drive not found

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When booting up my computer, directly after auto-detecting SATA devices, my computer regularly gives me an error that alternately reads "Primary Hard Disk Failure, Press F1 to Resume..." or "Secondary Hard Disk Failure, Press F1 to Resume..." Sometimes the word "Slave" or "Master" are there after the words "Primary" or "Secondary" in there as well. While the content of the message varies, the result is usually the same: The startup process lags after auto-detecting the drives, then gives me this error.

I have three SATA hard drives and a DVD drive plugged in to my mb via SATA. When no HDD are detached, but I have boot media in the DVD drive, the computer starts up quickly and normally, with no errors. When any or all of the HDDs are plugged in, I receive the above error. I borrowed a HDD from my roommate, plugged it in, attempted to boot up and still received the error. None of the HDD are bad, and it would be a pretty big coincidence for all four I've tested to fail at once.

What could the problem be?

Answer:Primary Hard Disk Failure, Press F1 to Resume


When I plug in just one or two of the HDD + the DVD drive, the computer boots fine. When I plug in three HDD + DVD drive, failure! Do I perhaps need to upgrade my power supply?

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Hello community,
I've been old member here and I've posted here a few issues to PCs, and some of you guys had solution for it, so I thought this might be best place to ask: The question is

I was at neighbor tonight and we were putting 1 hard disk into his PC. He already had one inside, IDE 40GB maxtor (ye its old), but as he have over 8500+ music on his PC, we needed more space. So I brought one hard disk from my home to him, and he has cable which is connect this way: Motherboard to 1st Hard Disk, then from 1st hard disk there is another "separated" cable where I plugged in 2nd Hard Disk.
Here is example of that cable:

Ok so, on Master is 1st hard disk, on Slave is 2nd, and motherboard is connected to motherboard,
When I turn on his PC, there is error that shows up: "Primary Master Hard Disk S.M.A.R.T. Status Bad..", there is also F1 to continue, but after pressing it there comes some IDE scanning which doesn't lets PC proceed on WINDOWS LOGIN screen..

Please help, I will update this post later with pictures.

With respect,

Answer:Solved: Primary Hard Disk error while putting se..

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I have a friend of mine that was working on his desktop computer doing some research. I don't have all the details of what he did that day. The next day when he tried to start his computer he got an error message like "Primary Hard Drive disk 0", "Press F1 to retry boot or F2 to run setup" He brought his computer to me to try to fix it. I was not able to repair the drive I try to connect the drive to other computers to no avail. So I concluded it was a faulty hard drive so I decided to buy a new drive, I setup the drive, installed all the software he needed and all is good.

Today I received a called from him telling me he was working on a different computer (laptop) checking emails (gmail) and doing some work stuff.. He shutdown his computer and forgot that he needed to check some other emails. When he tried to start the computer he got the same error message as above.. At this point I'm just think these problems are getting cause by some king of virus/worms or the like.

Has anyone knows or have an idea of what could be the reason? Two different computers having the same problem, coincedence? Don't think so.. right?

Please any help or advise appreciated.


Answer:Problems: Primary Hard Drive Disk Not Found

My experience when getting that first that the option to go to Setup/BIOS occurs because Windows wants the user to check that the drive is properly recognized in the BIOS. So the first thing to check is all connections to/from the drive.

If the drive is recognized in the BIOS properly...and the boot options in the BIOS are correct...and it still won't boot, then the first suspect for me is the MBR.

If possible, I then run chkdsk /r on the drive from the Recovery Console. Just a prelim step, but one that I never fail to do.

If the disk still won't boot after chkdsk /r, I then go back to the RC and run the fixboot or fixmbr command. I'm partial to fixboot, since it includes fixmbr.

If the drive still cannot boot then I run a manufacturer's diagnostic on it and mentally prepare for a repair install or a clean install.

If the file system (NTFS or FAT32) happens to be screwed up, a clean install is the solution for me.


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I'm running Windows XP with SP2. A few days ago mmy PC got as far as 'detecting drives' then stopped with the message 'primary master hard disk fail'I tried some diagnostic programs. One said 'Primary Master: no Device found', another said 'Primary Master - None'.I tried rebooting several time times during the next few days, only to receive the same message.However, on the following day, the PC booted as if nothing had happened. I ran a S.M.A.R.T. test on the drive, and got the green' tick' that all was well.Anyone else had this happen to them?

Answer:primary master hard disk fail mystery

Two possibilities, Mike2002.1. A loose hard drive cable, IDE ribbon cable or power cable, Sata Data or power cable.2. A failing hard drive.For 1. Check your cables, make sure they are all seated correctly.For 2. Make sure you have all your important files backed up and be prepared for the drive failing.

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can any one help ?I get the above when I boot up ( win 98se ) and can only continue by pressing F1 .The PC runs OK but I have no access to the config & auto exec files in dos.When I use a 98 start up disk I have the same problem.I think I know what is hapening but do not know how to cure it.I think the problem is that the SMARTDRV file has got into the primary master.This then prevents a correct boot up , and when I use the start up disk, not all the dos files are loaded . ( If I look at the properties on the start up disk ( dos ) and my c: dos properties - Half the files are missing. }I can not get to the smartdrv to ren it out.Question ?can I create a new Primary Master Hard Disk - copy the dos files from my floppy 98 start up disk - and then delete the existing corrupted Primary Hard DiskHOW DO I DO IT ?Thanks a lot for any help

Answer:primary master hard disk - smart status - BAD

Is your actual message "SMART status bad" ?Followed by "backup and replace" ?What make is the H/D ?

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I have a gx280 system, It won't boot up about 1 out of 3 times. The reason is not to find a hard disk. The messege shows me " No SATA hard drive". Whenever the computer failed to be booted up, I opened the case and replug the HDD cable in. It clears the problem so far. Also I replaced the HDD cable either but it still has the problem. The dell assistance in online say that the problem could be the cable or mothboard. I don't know what I should do now. Should I buy a new board or throw this Dell away? Or anyone has a solution for this?


Answer:Dell GX280: Won't find the primary hard disk?

That motherboard has a lot of trouble with bad capacitors which render the system to be now workable. If your capacitors (little barrel-like components about 1 to 1 2/4 inches high) are puffy, have rounded tops, or are leaking brown, black, or rust colored powered, the board is dead unless you have a tech nearby who knows how to replace them cheaply... about $60.

Otherwise, replace the cables with the SATA cables with the locking plugs and sockets... very cheap...

So again Dell is right, but not helpful.

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I'm having a problem with the HDD (or other component) on a computer, and I'm wondering if anyone would be able to assist me. So, my friend's computer would no longer start up, and he asked me if I could fix it, as I fix computers often, and build my own, etc, so I said sure. When I first got the PC and tried finding the problem, I decided it was the HDD, as the HDD had the "click of death", and was not working or showing in the BIOS. I also put my own HDD in his computer and took it all the way to the "choose partition to install Windows" portion of the Windows 7 set-up, and all seemed fine, but as I had data on the drive I stopped there.

So he ordered a new HDD, as I told him that's the part he needed, and it just got here the other day, and upon installing it, the computer would not recognize it, and was giving me the "Primary Hard Disk Failure, Press F1 to Continue", so I took the drive out of his PC, put it on my main PC as a slave drive, and then ran chkdsk, which turned up no errors. After that I decided to try a different SATA cable, in a different SATA port, and it finally started up fine, and went through the Windows 7 install, but not without problems.

During the first try installing Windows 7, when it got to the point where it needed to restart the computer, it did, but when it came back on, nothing displayed on the monitor, but the computer was running, so I had to hold the power button for a Hard Shut Dow... Read more

Answer:Primary Hard Disk Failure, Press F1 to Continue...

The SATA ports should be backward-compatible, but they are not always. It is a matter of the board sensing the correct drive and adjusting the speed. Some boards don't do the sensing well with some drives and the jumper needs to be used to set the speed manually. If data is requested faster than the drive can supply it, you get corrupted data that looks to the machine just like read errors.

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Hi folks,I was working on my pc the other day when it kind of locked up on me. No combo of key strokes could resolve it, so I was forced to do a hard reboot by pressing and holding the power button until it shut off. When I hit power to bring it back up, I saw the Dell splash screen with the options for F2 (setup) and F12(boot menu), then i recived the following messages:SATA primary hard disk drive 1 failureSrike the f1 key to continue,  key to run the setup utility(hit F1)A disk read error occurred press CTR + alt + delete to restart(restarted)Drive 0 not found: Serial ATA. SATA- 0Srtike f1 key to continue, f2 to run setup(Hit F1)BootMGR is missing Press CTRL + ALT + Delete to restartNot sure what to do. Its a new computer, and i havn't installed any software or visited any sites sites that i havn't gone to a million times on my old crappy laptop.Help?

Answer:SATA primary hard disk drive 1 failure

Quote from: MatLH on January 29, 2012, 01:09:21 PMIts a new computerTake it back.

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I'm facing a bad sector error in an unallocated space. after running partition wizard tools for surface test in my hard disk.
Please help, how to solve it.
I'm thankful for that in advance.

Answer:Primary Hard disk transfer rate is slow

My laptop is too much slow. Explorer gets not responding.
I have fully formated my hdd.
but i still getting slow speed.

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The hard drive that was in this computer failed, so I replaced it with a larger 160GB one and finally got the computer to recognize it. It actually took quite a while for the computer to boot up due to the fact that the computer just refused to recognize the hdd. The weird thing is that now it starts up to DOS after a little while and says "Primary drive 1 not found Secondary drive 1 not found Strike the F1 key to continue, F2 to run the setup utility." Now, this is not a huge problem because if you just hit F1, Windows starts up fine and I am able to utilize the harddrive. I am just wondering if there is a solution to this or if F1 will have to be hit every time upon bootup. Thank you for your help!

Answer:HELP!! Primary Hard Disk Failure on a brand new drive!!

What PC model or mainboard model is this in ? Do you just have only the HD on the primary IDE cable ? is it a PATA or SATA hd ?

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I returned from a 10 day vacation to find that when I started up my computer, it would not boot, giving an error of:

SATA Primary hard disk drive 0 failure
Press F1 to continue, F2 for setup utility

There is also a new clicking noise (hard drive, I presume?)
I found an old Ubuntu 9.10 CD I made a few years ago and was able to run Ubuntu from the CD.

In Ubuntu, under Places - Computer, I don't see my hard drive listed, which is disheartening. I do see a Ghost drive listed.

I'm trying to find a way to get some important files off of the hard drive.

Of note, about a week before I left for vacation, I got a malware infection (Windows Live Security Platinum) which I am pretty confident I had vanquished thanks to help from posts on this site. My computer was working normally for 4 consecutive days prior to leaving town, without any evidence of persistent malware infection.

Any advice as to how to access data from the apparently failing/failed hard drive?

BTW the clicking stopped a few minutes after loading Ubuntu.

Thanks in advance.

Answer:SATA Primary hard disk drive 0 failure

Does it make klunk klunk noise like someone is hitting metal again and again? In that case head is shot and it cannot be fixed by you. Take it to repair experts and they would charge you big money for extracting data from it.

If it is making small clicking noise, then the header is trying to read data but failing. Probable cause may be inadequate power coming from power supply or data cable is broken. Just attach it to another computer and check. It can also mean corrupt sectors.

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I currently own an Asus CG5270. Rebooted it the other day to install some Windows updates and left off overnight. Booted it up the next day and I'm getting a "Primary Master Hard Disk Error." I immediately figured the hard drive had bit the dust. I rebooted and entered the BIOS to check and see if it was still recognized. Still showing in the BIOS so my next move was to try and install Windows 7 again and reformat the drive hoping that the recovery disk would recognize the hard disk since the BIOS was and I could reformat from there.

Well, I received no luck in that process. When I boot up with the recovery disk, I get to the format screen but it tells me "CD/DVD Device Driver is missing." That pretty much left me stumped. I then proceeded to try and boot up without the CD/DVD drive plugged in but I still get the Master Hard Disk error. Next, I found an old 80GB SATA drive and replaced my original 750GB SATA drive with this old one. Wala, the computer booted right up from that hard drive.

From there I knew that the motherboard, data cable, and power cables were good. This once again put me back to thinking the hard drive was bad. Went out and bought a Seagate 1TB SATA drive and installed that, same errors. Took my old 750GB drive and the new 1TB drive to another computer and both of them work. I've tried booting up with different sticks and amounts of ram in different locations sourced from the motherboard manual. Nothing seems to work. I ... Read more

Answer:Primary Master Hard Disk Error w/ a twist... (HELP)

a long shot change the cable and the power connector also connect the calbe to diferent port on the motherboard. last resort reflash bios?

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I went out of town for 3 days and came back and the pc was stuck on the message:
primary master hard disk fail

I asked the wife and kids if they did anything strange and the answer is NO.
I tried and tried with boot disks and rescue and recovery disks to get this to work but to no avail.
Then I un plugged the machine and started it up, did this a few times, at it finally cycled through.
I ran a virus check , scan disk and nothing showed up. It froze last night and the same thing happened. This morning, I powered it off and on several times, each time unplugging it and I kept getting this master hard disk fail....I finally got it to open.

I'm running windows 98 and am not sure if this is WORM related or something else????


Help.....Its homework season and dont want to buy a new machine, just yet

Answer:[SOLVED] primary master hard disk fail

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Hello,My problem is with boot up process. At the start of BOOT UP it shows error:-"Primary Master hard disk fail"It doesnt boot from hard disk and asks for DRIVE CD I tried rebooting from Windows XP SP2 original disc which I had installed previously. It checked all the files as was seen on the monitor, then it asked either to Install or Recover or Quit. I chose first two options simultaneously but none worked, showing the error HARD DISK COULD NOT BE FOUND each time. And again it asked for DRIVE CD.Config.-Windows XP SP2,1.7GhzI dont know what problem it has. It was running very well until this happened. Is it due to very old system, or it has got jammed like something caught cold. Or is it due to virus etc. Please help.

Answer:HDD Problem Primary Master hard disk fail

Either your hard drive has died, your hard drive controller has died or your BIOS is not setup properly. Lets hope for the latter. Go into your BIOS and see if it is set to automatic detect for hard drive 0. If it is check the connectors to your hard drive and make sure they have not come lose. If that fails take your hard drive to a friends computer and see if it can be detected. If not then you will know were the problem is. I hope you do backups.

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I did a SFC /SCANNOW on my kids computer last night. I rebooted when it had finished and I got the following message "primary master hard disk S.M.A.R.T. status badWarning immediate back up your data and replace your hard disc drive. A failure may be imminent"It then says press F2 to continue. When I do this it goes into windows ok & the computer seems to work. I did have to do a system recovery yesterday morning as most of the icons on my desk top would not load( ie all I got was the square box that looks like the windows logo). However I did not get the above error message after the recovery only when I when I did the scannow last night. Does this mean my hard drive is definitley on the way out ?. If so do I need to replace it exactly the same make of hard drive ?.

Answer:Primary Master Hard Disk error message

The only help I can offer is that I also got a S.M.A.R.T. warning shortly before my HDD died - fortunately it was not my Primary (system) disk.You could download `HDD Health` click here which is freeware and see if that gives you any more help.You can use any make of disk to replace the one you have. If it is a SATA disk it makes it easier because there are no jumpers. You will also need software to make a mirror image of your drive unless you are prepared to start from scratch.You could also copy the registration file (WINDOWS/System 32/wpa.dbl) onto a floppy if you are starting from scratch. It may negate the need to re-register.

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I'm getting the following error when my computer tries to boot up: "primary master hard disk fail". I tried to boot the computer using a bootup disk on the floppy drive and get the same error. If I hit F1 to continue, the computer hangs up on "Verifying DMI Pool Data". The computer does acknowledge the hard drive as the Primary Master during the initial bootup. I'm not sure if this is a hardware or BIOs issue or just a bad drive. (The BIOs settings appear to be correct.) I was planning on reformatting the hard drive, if I could just boot up the computer. Any suggestions?

This is the first time I'm trying to use this computer. I got it from a friend who had several spare PCs. If it is a bad hard drive, I can get another PC.

Thanks in advance.

Answer:primary master hard disk fail during bootup?

The simplest solution if you have access to another pc is to install it as a slave on a working machine and see if you can format it that way.


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I have a Gateway with Windows Vista OS on it. It worked fine today. I left it running and when I came back a few hours later the screen was stuck on the Gateway screen with 2 options at the bottom. I pressed F2 and it went to an American Magatrends, Inc. screen saying that I had a Primary Master Hard Disk Error and to press F2 to resume. When I press F2 it won't resume. It makes a clicking noise. How do I fix this? I don't understand what's wrong. It was working fine earlier today. Please help!

Answer:Fixing Primary Master Hard Disk Error.

That's not good, and unfortunately these things just go without warning. The clicking is the read head. I would recommend you stop trying to get it to start if you have data you wish to recover. Every attempt could make data recovery less likely. If the drive is physically breaking down (as yours seems to be), and if a basic recovery doesn't work, the recovery can get costly. So, I hope you have the important stuff backed up. You can test the hard drive, but if it's clicking loud, I would not suggest you do one.

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primary master hard disk error on my compaq mini 110, i have made a bootable usb drive with win xp but it just frezze the laptop saying it a problum and needs to shutdown, is the any way i can get to the dos promt so i can run chkdsk /f to see if that fixes it. any advice would be helpfull.

Answer:primary master hard disk error on my compaq mini 110,

You need to boot from an external USB Optical Drive, by the way it is NT Command Prompt, no DOS what-so-ever: is quicker than waiting for an answer....

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I have a Maxtor 40GB HD as my primary drive and a WD 160GB as my secondary. I was using my computer a few hours ago just fine and all of a sudden it locked up on me with the computer led light blinking like crazy (motherboard is an Asus A7N8X Deluxe). After waiting a few moments, i decided to shut the pc off. After turning it back on, i get the message Primary Master Hard Disk Fail. Both drives are IDE and i also have an NEC dvd-rw and an LG dvd drive connected. The NEC and LG drives were detected just fine, as was the WD HD. The Maxtor was detected as: Maxtor N40P NAR6159Z.
After doing some searching on this, I found out that the drive may not necessarily be dead (thankfully--because all i need from it are a few important documents). However, I'm not the brightest when it comes to configuring things in the BIOS or using a bunch of recovery tools. Can anyone please help me??

I also have this link if it helps:

Answer:Primary Master Hard Disk Fail (Maxtor 40GB)

After more hours of research, i've read many mention that the firmware could be corrupt and that it may work to somehow reconfigure the firmware. Anyone know how to do that? I tried Seatools but I don't see an option to fix the firmware.

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Drive 1 not found Serial ATA , SATA Primary Hard Disk 0 Not Found Help Please Barbarajo99

Answer:Drive 1 not found Serial ATA , SATA Primary Hard Disk 0 Not

Howdy and welcome. I've removed your poll, as it was unnecessary.



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Hi all,
I have a reliable older Dell Inspiron 4100 running Windows XP. A couple of weeks ago it refused to boot up and showed the following error message:

"Primary hard disk drive 0 not found. No bootable devices".

I was in panic as I thought my hard drive had died. However, I tried a trick and it worked - when I get the above error message, I press Ctrl-Alt-Del and it boots up! I have done this a dozen times and it works, which shows that the hard drive is not dead.

Do you have any ideas how I can fix this problem, so that I don't have to press Ctrl-Alt-Del every time in order for my laptop to start? Many thanks in advance

Answer:Primary hard disk drive 0 not found, no bootable devices

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Hi, I have a Dell XPS 600 running windows XP and have recently run into a problem. Whenever I restart my computer (or when it is automatically restarted after an update) the computer won't reboot and I get the black screen with the message "SATA primary hard drive disk 0 failure" Hitting the F1 key gives the message "no boot device available". If I then hold down the power key on front of the computer to shut it down completely, wait a few minutes and turn the power back on, the computer restarts normally. Also if I am using the computer and shut it down completely (not restart), when I turn it back on, it will startup normally, so I do not think that there is a problem with the hard drive itself, it seems to be a problem recognizing the hard drive after a restart only. No hardware or configuration changes were made to the computer before this problem began. Also an issue that may or may not be related is the fact that more recently startup on this computer has been taking a VERY long time (as in more than 5 minutes). I have tried removing unnecessary programs from them startup tab in msconfig (this was done after the hard drive failure issue, so couldn't be a cause of that) with no change. Interestingly, during the very slow startup, the CPU usage is very low (1-5%). I run Norton Internet Security on this computer and regularly run liveupdate and do full system scans, nothing but the occasional tracking cookie has come up. Any advice would be ap... Read more

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Hey is there anybody out there that could hellp me. When I boot my computer I get a 'primary master hard disk fail' error? message. Is this because the hard disk is not being recognized, if so Is my connection right. The CD-ROM is set @ master, IDE connected to the hard disk, the IDE from the hard disk connected to the mother board. Please help if you can? Sorry if this is not posted in the right place.

I'm new to the BBS, so please be gentle.

Answer:{SOLVED} Primary master hard disk fail on boot up

I think you want your IDE Hard drive set to Master and your CD set to Slave (if they are using the same cable). If you're setting the CD as Master because it's first in the chain (and you don't have another IDE cable), spend the money and buy a cable and use your primary (for the hard drive) and secondary (for the CD drive) ports on the motherboard.

Why is it that they don't automatically give cables with CD drives?? Makes me nuts - they're a cheap commodity.


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HiI wish to upgrade primary hard disk in my t23.Now it has a 30g 4200 rpm ibm hdPleasedo you know wich is th maximun gb capacity,rpm and ata type for this laptop?Thanks Regards


Go to Solution.

Answer:t23 primary hard disk upgrade,¿maximum capacity and type?

Welcome to the forum! Your T23 will take any PATA/IDE laptop hard disk drive and I don't believe that there's a BIOS limit for these machines. The largest one I've ever had was 120GB but you should be able to go above that. Hope this helps.

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Hello. Im trying to help my friend with her Dell Dimension XPS Gen5 running Windows XP.
It had been working fine and no hardware changes were made. Now, upon starting up,
the Dell logo appears but Windows doesn't start.

This message comes up:
SATA primary hard disk drive 0 failure
strike the F1 key to continue, F2 to run the setup utility

If I strike F1 I get the message:
No boot device available. Strike F1 to retry boot, F2 for setup utility

If I strike F2 I successfully enter the setup utility but I dont know what to do there.

I dont know if this info is useful or not:
The service tag of this dell is 1LQ8981
The express service code is 349 062 724 9

Please help!

Answer:Solved: SATA primary hard disk drive 0 failure

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I have a Dell Dimension 2100 Desktop...Pentium III processor...256-KB.  I've had this PC for a number of years.  Lately I have found it necessary to delete and reformat the hard drive due to loades of unecessary files and stuff over the years.  I have done this twice with no problems....however on the last time I had to do this I received an error message when formatting the primary hard drive.The error says, "SETUP CANNOT INSTALL WINDOWS ME ON YOUR COMPUTER.  AN ERROR WAS DETECTED WHEN FORMATTING YOUR PRIMARY HARD DISK PARTITION.My question I need to purchase a new hard drive for the pc or is there something I am doing wrong?Any advice would be greatly appreciated!  Thank You in advance!Kim

Answer:Error detected when formatting primary hard disk partition

Possibly a non-recoverable hard drive error but you should run the hdd diagnostics program available on the hdd manufacturer's site.Good luck

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100 GB hard drive worked well. One day - it stopped.
"Primary hard disk drive 0 not found
No bootable devices..."

No disks in BIOS are shown now

Same story couple months before that was with another 80GB harddisk.
Several files on drive C (FAT) though were corrupted (CHKDSK corrected that)

"Fun" is:
1) Harddisk works fine if placed into desktop PC, no problems with any diagnostics
2) laptop works fine with small size old 4 GB harddrive

Harddrive connector problem???? BIOS problem with nonstandard size harddisks (DELL sold this notebook only with 60 GB max). Old not supported firmware ?

Dell Customer Support after several diagnoistics by phone only suggested to buy ane more disk and check. But I afraid that most probably it will not work

Somethig similar was here (but guy does not respond)

Answer:Dell Laptop: Primary hard disk drive 0 not found

Calculus said:

Harddrive connector problem???? BIOS problem with nonstandard size harddisks (DELL sold this notebook only with 60 GB max). NEW not supported firmware ?

...or "time bomb" - all that happened 4 years after laptop production when all warranties ended! )))
Also, I can not upgrade BIOS because it is latest buildClick to expand...


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Relevance 62.32%

Hdwr: Dell Dimension 8200, WinXP Pro.
System failed with no warning or performance problems.
Can't recall a single warning sign.
Current situation: Can't get past BIOS setup. Drives are not recognized.
an't access CD Rom drive or Hard Drive so I can't use solutions that are CD based.
Attempted fixes:
- battery tested ok, but I replaced it anyway
-downloaded MS XP boot disk. It renamed the CD drive R: and I could read CD's, but it is in Win98 format (dos) and "could not create swap files" to access I386 files
- tried floppy boot with selected I386 files... no good.
- tried switching boot order.
- tried unplugging ribbon cables and power cables
-tried holding "on" button for 30 sec. to "reset"
The hard drive is spinning and the light is on
The CD drive starts, as if in auto run mode, but then stops without reading boot files
The CD drive will run from the Microsoft XP boot floppy, so the drive is ok
Someone a lot smarter than I must have the solution. (No, I don't want to buy a new box right now).

Answer:?WinXP Pro: boot error "Primary hard disk drive not found"

Hi, Ed from San Diego,
A couple of things that might help.
You say "The CD drive starts, as if in auto run mode, but then stops without reading boot files. The CD drive will run from the Microsoft XP boot floppy, so the drive is ok.". This ain't necessarily so !  Just because the drive is spinning it doesn't mean it is reading. Can you borrow a drive and swap it for your own ?
It's not holding in the 'On' button for 30 seconds that resets it, it is turning the power off from the computer for 30+ seconds that does this. You can turn it off either at the wall or at the switch on the back of the computer's power supply, both have the same effect.
I will admit that I am as much in the dark as you are about what has caused your problem. I have had computers crash and / or just stop running for a number of reasons over the years, but never a time when the BIOS refused to recognise drives. I do have the situation on my own computer, where I have three HDDs two of which are the same model, and the BIOS occasionally has got confused about which is which. All this results in is a message at boot time 'No operating system found'. And all this entails is going into the BIOS and swapping the drive order around.
Best of luck,
Chris Cosgrove

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I have been scouring Google for the last couple days looking for this, but I can not find a thing. I have a Dell Optiplex GX150 PIII 1 GHz, running windows 2000. I had a 20GB drive with my OS, and a 60GB drive for storage. Recently I upgraded to a 120GB drive for the OS, and kept the 60GB drive for storage. I had to re-install Windows 2000 on the 120GB drive, and everything worked fine.

The next day, I started up the computer and I got the message "Primary hard disk drive 1 not found", and the drive was missing in windows. I restart and get into the BIOS settings, and the drive is there, and all settings look ok (it's on AUTO, so it's picking it up). I exited and continued to boot up. No error message, and the drive showed up in windows. I thought the problem was solved, but then it happened again the next day. As far as I can tell, if the computer is powered off for more than a couple hours, the drive is not found, but will be found on a immediate restart every time without fail. Windows boots up just fine, but that drive is always missing unless I restart. Ive done this kind of stuff before, and I know the jumper settings on the drives are ok. Any ideas?

Answer:Primary hard disk drive 1 not found on boot, works on reboot


My first thoughts are that you may have a faulty drive?

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I have 2 hard disks, Drive C: and Drive D:. I recently deleted what I thought were meaningless files from Drive D:, but apparently I deleted something pretty important because Drive C: is a train wreck now!! Programs won't open. I can't access My Computer, Excel, Word, Roxio, etc. The only things I can get to are Outook Express and the internet.

Can I just remove Drive D: and let Drive C: run by itself in order to get these programs running smooth again? I'm guessing because I have that second slave drive that everything that was running through it is now screwed up because of the mystery files that were deleted.

Any help is greatly appreciated. Thanks.


Answer:Can I remove 2nd hard disk to restore smoother running of primary drive c:?

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hello everybody=)
im a 22 year old comp.sci student working towards an asc., and in the meantime im doing on-site pc repairs. this one clients pc is giving me such a headache i felt the need to reach out for some feedback.

orginal issue was the threads subject, SATA Primary Hard Disk Drive 0 Failure. f1 to retry f2 to reboot, upon pressing f1 you received "no boot disk found" or something to that effect.
a friend let me borrow a geek-squad MRI bootable CD which i used and uncovered and cleaned numerous malware spyware and viruses. all drive fitness tests passed.

once in a while the same SATA message appears , but upon shutting down and booting back up, they can get to their desktop and operate normally. but only about 6 out of every 10 times they reboot will they be able to operate normally.

thats issue one which im convinced is tied into issue 2.

issue 2 is the following- no internet connection.(just on the desktop)
client uses a timewarner broadband modem connected to a wireless D-Link router. (ill get model specs later today) so heres what i did.
opened device manager (which was empty, i had to enable plug and play w/ services.msc)
saw a conflicting WAN miniport (ATW) drive
uninstalled said conflicting driver
attempted to ping , it started pinging but i would only recieve "destination host unreachable",so im not sure if that was successful or not.
opened network connections, which was empty as well.
attempted to make new connection on... Read more

Answer:Solved: SATA primary hard disk drive 0 failure, need feedback asap!

Sounds to me the two are related: Dying motherboard. I had a mobo that started dying with the same issues - NIC went out, then the EIDE went dead, then SATA, and finally, the thing just gave up the ghost.

For the time being, I would remove AOHell and see if you can get a network connection, as it usually digs its hooks into a system so much that nothing works as it normally would by itself, requiring the AOL software to be in top shape to work. When you completely remove the AOL software, reinstall it again straight from a disc, this should fix any problems the software may have caused. Once that's done, try the network again. If still no go, completely remove it again, and try to get network without AOL at all. Repairing Windows may be a good thing to do at this point. If still no go, then go find an add-on NIC card and try it again. If you DO get network with an add-on, then we know the onboard NIC is dead. Note the statement above.

Always keep spare NICs, SATA and IDE add-on cards, and a couple different video cards whenever you are on a customer site, so you can swap out and test things.

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hi, i'm having serious troubles with hdd usage on win vista. it appeared twice just after each other. maybe this is caused by driver or software failure, really dont know. so - nothing just Microsoft Office 2007 and Mozilla Firefox is running on computer. after few minutes of writing, i see that HDD led is continuously lighting (not blinking). when i want to see "Computer", i get blank window. when i try to run Task manager (Ctrl-Shift-Escape) it freezes and i can't see nothing. so last thing what i run is some tool for seeing system health, which shows 100% HDD usage... but suddenly after few moments, it went down - graph is low, but HDD led is still lightning.after all, when i want restart or shutdown computer, it takes many many many minutes to logout and shutdown. also, when shutdown screen dissapears, computer "freezes" with LCD turned off. on chasi, HDD icon, power icon and battery icon is lightning, but computer is freezed. i have to push power button for few seconds to turn computer off. here, there are few screenshots of system and photos of notebook during this issue. (i get blank windows when run "Computer") (system health) (disk led is lighting still) (when "Shutdown" process is ... Read more

Answer:hard disk fails on Vista (R400)

i have solved this problem by override automatic creating of pagefile.sys - i have set manually range from-to size of this file ant problem seems to be gone .)

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I have a high spec custom PC with Windows Vista Ultimate installed. The problem is that when I plug in my WD passport USB drive it is not seen by Vista. I have tried it on my laptop which has XP and there are no problems. I have had the same problem with USB memory sticks. Anyone got any ideas?? Any help appreciated.....

Answer:Vista fails to recognise USB hard disk

First check your BIOS settings to ensure these ports are enabled.

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Hi, I have a system here that does not always detect the harddisk during startup (Detecting IDE Drives ...). If it does detect it, it will show the primary and secondary drives, the HD led stays on for a few seconds, then the screen jumps to black with a cursor blinking in the upper left corner: _ (In those few seconds I can still access the BIOS).

If it doesn't detect the HD, it continues the POST till it gives the BOOT FAILURE message.

I was actually trying to fix the problem that the system locks up during some applications. I had already run the WD diagnostics tool for the WD HD and it showed that everything was fine yesterday. I also ran the Windows Memory Diagnostic tool (from a bootdisk) and that one did not show errors, but the pc did restart automatically during the test not at specific points. (just before that there is a short pitching sound). I removed the dust inside the pc and checked the cables. And it was still working after that. I closed the case and moved it aside a bit and this morning the problem started that it does not always detect the HD and that it doesn't startup even when the hard disk is detected. I have run the Windows Memory Diagnostic tool again when it failed to detect the HD and it still gives no errors, and now the problem that the system restarts automatically during that test, is gone.

But I don't know what is wrong with it now and I've gone from a system that locks up regularly to a system that does not even starts... Read more

Answer:Not always detecting Hard Disk + startup fails

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It always fails to Clone/copy my current hard that has bad sectors, to a new hard disk. My present HDD is a 320GB and its health is really bad. I bought a new 500 hard disk and tried to clone and copy the whole HDD. I tried Paragon HDD Manager, O&O disk image and other two Software. All of them failed to clone or copy my old hard disk to new one.

What is the best solution. Paragon, copied data partially and gave an error at 80%. I tried few times and the same thing happened

Answer:Always fails to Clone/copy old hard disk with bad sector

Maybe try running

chkdsk {drive letter} /f
as in
chkdsk D: /f

on the older drive it will identify and lock out the errant sectors. The "/F" means "Fix" so run it first without that and see what it returns as "Bad Sectors" then try the clone.

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