Computer Support Forum

My CD Drive won't recognize my CD's but Windows says it's working fine! HELP!

Question: My CD Drive won't recognize my CD's but Windows says it's working fine! HELP!

I put in my CD's but the CD drive just ignores them! I checked Windows but it said that the drive was working properly. I tried rebooting and all differnt CD's but to no avail. How can i get it working again? or do I need a new CD drive.

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Preferred Solution: My CD Drive won't recognize my CD's but Windows says it's working fine! HELP!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: My CD Drive won't recognize my CD's but Windows says it's working fine! HELP!

BE sure it is properly connected ,then remove from device manager and reinstall the cdrom drive.

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Hello friends... I am new member here and this is my first post. I am a newbie in pc stuff but I am in bad condition that's why I need your help in any kind. .. it will be well appreciated...
Here it goes
One day my 2tb wd caviar green got corrupted (maybe) and on boot it states that hard disk encountered problem still boots but only black screen.. I got that replaced not and got refurbished HDD but I can't install Windows in that I yelled at WD(now I feel sorry) they got me another HDD and I got same problem.... Now I put HDD in other pc and its working fine and I installed Windows 7 from there.. . Booting fine in that but when I put back in my new rig stuck in reboot loop... Cannot boot into the windows
I tried Windows repair option didn't worked...
I tried advanced options and cmd bootrec command
Rebuild bcd
didn't worked either.. I tried he'll lot of methods for hours after searching forums and websites... .. Still same.
I need urgent help.. . What could be the problem.? In my 6 year old pc hdd working fine I tried in new... m dead
My pc Configuration
Intel i7 4770k processor
2tb caviar green hdd
16gb ddr3 ram
Intel dh87mc motherboard
Gainward Nvidia gtx 660 gpu
Iball marathon 500w peak psu
I am posting this via mobile m missing my pc alot all my works pending
Hope to get a fix soon from all experienced helpful members here

Answer:Windows 7 stuck in reboot loop and hard drive working fine in other pc

Help someone please

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when we installed windows 10 everything worked fine for months now the mail tile does nothing when you click on it

Answer:My mail tile does not work when I click on it in Windows 10 it's been working fine for months, how can I get it working again?

Can you open it from the All Apps list?

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I've got a Dell laptop here that isn't functioning properly. I can't get this to work for the life of me! I am currently using this laptop with a different hard drive, it's the install on the SSD that doesn't work. I know that the quick fix would be to simply reload windows, but I don't want the quick fix.

Basically, laptop works with Windows 7 install on a hard drive, no issues. On the SSD, where the ONLY applications loaded are Office 2013 and Firefox (and all the latest updates), the internet does not work (I can ping and get a response, so DNS is fine). The problem persists on IE and Firefox. I have no AV software other than MSE, and the problem persists in Safe Mode w/ networking. The hosts file is clean. The internet worked on the computer just fine when I loaded it, I hadn't used the SSD in a while and when I popped it in, the internet wasn't working. I believe something is getting in the way of port 80, but I can't figure out what. I have disabled all startup applications and all nonwindows services. The computer does not have bonjour. I have cleared history/cookies to no avail. I can't find anything suspicious in the running processes. I can't seem to turn off the windows antimalware process to test that, though.

Any ideas?

Answer:Internet not working, windows update, ping, DNS, etc. working fine

I decided to run hijack this and found two BHO's. It's funny that on my new install that I used a handful of times, I have adware, but on this install that's been going for years, I have nothing. Oh well. So I had "Crossrider" and "Coupon Companion". I removed all traces of both, yet still no go. It looks like this managed to install itself on 12/2... which had to be damn close to the date that I bought the SSD, however, I had internet activity as recent as 12/26. Here's the log of what Coupon Companion did:

1354500268 -
1354500268 - --------------------------- Installer started ---------------------------
1354500268 -
1354500268 - appid: 4493
1354500268 - installername: 4493.exe
1354500268 - installertype: 12417
1354500268 - appname: Coupon Companion
1354500268 - publisher: 215 Apps
1354500268 - publisherid: 390
1354500268 - installerfullversion:
1354500268 - platformversion: 1
1354500268 - installerscriptversion: 24
1354500268 - bhoversion: 151
1354500268 - helperversion: 151
1354500268 - bhoguid: 11111111-1111-1111-1111-110011441193
1354500268 - scrambletoken: 8093c230043101303486692df6c812c4
1354500268 - Installing IE extension
1354500268 - Firefox extension is bundled
1354500268 - Chrome extension is bundled
1354500268 - CmdLine:
1354500268 - Function onInit started.
1354500268 - Read the OS: V7
1354500268 - App registry path: Software\AppDataLow\Software\Coupon Companion
1354500268 - srcid: 100086
1354500268 - subid: default
13545002... Read more

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ok so i have a MDG vision book running windows xp. and last week i put a nickelback cd in my cd drive to rip onto the computer and the cd drive was trying to read it but nothing was showing on my computer. so sence then iv tried lots of different kinds of cds like music, dvd, date, and a few program cds. iv bin trying alot of troubleshooting but have had no luck at all. so if some can please give me some help that would be a great thanks

Answer:Solved: My cd drive wont work at all but the computer shows its working fine

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Maybe this should be under hard drive support, but there doesn't seem to be a problem with the hardware, so here goes.

My wife's computer runs XP SP3. It boots fine, runs fine, but there is a file that the host program reports as "corrupted" and it cannot be deleted because the file is "corrupted or unreadable". So after seeking information on the website of said program, and setting ChkDsk to run on boot as advised, I'm informed by the utility that "The type of file system is RAW. CHKDSK is not available for RAW drives". Now, I know a bit about computers, and this is obviously a false reading, seeing as it's formatted as NTFS, and I can boot Windows from the hard drive without flaw (slightly a dead giveaway). However, it does seem to point to a corrupted file system, but... If that were the case, would I be able to boot at all?

At any rate, I want to be able to fix it. I posted on Microsoft forums, and haven't had luck there (or a response at all, in any case). So if anyone can offer something that helps, I'd be most grateful.

Answer:ChkDsk failing to recognize working NTFS drive?

Can you boot off a CD like UBCD and run chkdsk on your disk off the CD? Perhaps the subtle corruption affecting your hard drive is affecting chkdsk itself, making it useless for correcting whatever the problem is.

And you might get more responses at the MS forums if you titled your post "How to run Windows off a RAW-formatted Drive" or something like that!

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I've been doing some online gaming (world of warcraft), and I kept getting these Error#131 issues. This would cause the game files to become corrupted and then I would have to repair, or reinstall. The WoW tech site says that chronic error #131 messages are either a Hard drive, Ram, or Motherboard issue.

Running the Windows Vista memory diagnostic tool has turned up some odd results, the initial test with a 1gb stick in slot #1 and a 1gb stick in slot #2 came back with errors. I then removed the ram from slot 2 and ran the test on slot 1 with 1 stick of ram.... no errors. I did the same with the other stick in slot errors. this lead me to believe that it was slot#2 giving me the issue so I moved the ram from slot 2 to slot 3, thus having 1gb of ram in slot 1 and 1gb of ram in slot 3. After a little while......error#131 appeared.

So I then tested both sticks in slots 1 and 3 together and came back with ram errors, I then tested both sticks in slot #1, and then again in slot #2 and both tests came back fine. Any ideas on what this issue could be? I know both sticks are the same brand, speed, totally identical.

Answer:Ram Works fine in single sticks, not working fine together :P

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So i have a laptop with windows 10 And i downgraded it to windows 7 thus i change uefi to legacy but since drivers are not compatible with win7 i tried to clean install again in windows 10 using uefi but it cant be recognize unlike legacy. It always shows (no bootable device)

Answer:Legacy boots usb fine but UEFI can't recognize it.

Originally Posted by Kim2312

So i have a laptop with windows 10 And i downgraded it to windows 7 thus i change uefi to legacy but since drivers are not compatible with win7 i tried to clean install again in windows 10 using uefi but it cant be recognize unlike legacy. It always shows (no bootable device)

You try change it to auto or change it back to legacy.
Or according to your statement, format the drive again.

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So i have a laptop with windows 10 And i downgraded it to windows 7 thus i change uefi to legacy but since drivers are not compatible with win7 i tried to clean install again in windows 10 using uefi but it cant be recognize unlike legacy. It always shows (no bootable device)

Answer:Legacy boots usb fine but UEFI can't recognize it.

Kim2312 said:

So i have a laptop with windows 10 And i downgraded it to windows 7 thus i change uefi to legacy but since drivers are not compatible with win7 i tried to clean install again in windows 10 using uefi but it cant be recognize unlike legacy. It always shows (no bootable device)

You try change it to auto or change it back to legacy.
Or according to your statement, format the drive again.

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I am experiencing some performance issues on my PC. First of all, here are the specs:
1. Operating system - Windows 7 Ultimate x64 bit.
2. RAM - 6.00 GB (2.00 + 4.00).
3. Graphics card - AMD ATI Radeon HD 5450.
4. Processor - Intel Dual Core (3.00 GHz).

So here's the problem:
Last week I installed the new 4.00 GB RAM to my PC to make it 6.00 GB. The computer was working fine and everything was all right. Yesterday however, I turned my PC on and inserted my pen drive and transferred a .midi file which I played on my Yamaha PSR-S910 to the computer. When I was doing this I noticed that my PC was usually slow.

Next I quickly scanned my computer with the antivirus (I have Trend Micro Titanium) and I downloaded IOBIT advanced system care and did a full fix.

Now, the computer is a very little bit faster but it gives a lot of problems. Please tell me how I can get my old PC speed back...

IOBIT Smart RAM says the CPU usage is 100%! This is very bad (I think).

Answer:Windows 7 - Working fine and slowed down....

Work through these Troubleshooting Steps for Windows 7.

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ok i know there are old closed threads on this and i have already tried the geek squad advice of deleting the upper and lower limits in the registry key. i have already searched the internet for new drivers/solutions and tryed the incredibly useless FixIt program offered by microsoft. I'm here cuz i'm desperate.

The facts:
Im using vista. the dvd-rom, according to device manager, is an ATAPI DVD A DH16A1L. The driver is C:\Windows\System32\drivers\cdrom.sys, version is 6.0.6002.18005. The entire pc is as it was purchased with vista factory installed and kept up to date since. The device manager insists the device is working properly and has the best driver.

when a music or game cd is put in, the drive works fine, runs silently, plays the music or game.

when a game dvd is put in, the drive makes a grunt, then is silent. If i attemt to explore the drive from my computer, it ejects telling me to insert a disk.

when a movie dvd is put in, its the same as a game dvd except that the grunt repeats continuously every few seconds until the disk is ejected.

If this is a hardware problem, i have no problem buying a new dvd-rom, but if it is a driver problem i am afraid i will have the same issue even with new hardware. What do you think?

Answer:Combo DVD/CD-ROM plays CDs fine but doesn't recognize DVDs

Hi daver14 (again),

Well i've never seen (or used) a different driver apart from "cdrom.sys" on every DVD drive i've had (and i've had about 7 or 8 main ones in the past). What i can say is, I have had this problem before with a "Combo drive" and it turned out to be a failure of the circuit board inside the drive itself (so hardware basicly)...The drive played CD's but not DVD's.

I'de hate to say "Go out a buy another" because maybe someone else has heard of some software resolution that i haven't...and obviously if their's a software fix, it will save cash on a new drive. But it does sound like the same thing i had on a combo drive in the past.

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I am looking for the reason why my Compaq laptop (Win 7 Home Premium) won't recognize new flash drives but older ones are. They are recognized on another computer so I know the flash drives are okay. The USB port also recognizes my external hard drive with no problem.
I've probably messed up or deleted some setting and/or program while trying to get rid of bloat so my computer would operate faster.
Device Manager shows them under Other Devices with the yellow "not working" sign and under properties says "The drivers for this device are not installed. (Code 28)"

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II Dual-Core M300, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 2812 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200, 336 Mb
Hard Drives: C: Total - 224701 MB, Free - 72695 MB; D: Total - 13468 MB, Free - 2243 MB;
Motherboard: Hewlett-Packard, 363F
Antivirus: Norton Internet Security, Updated and Enabled

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I have a mid 2010 iMac 27" 3.2Ghz i3 4GB ram 1TB hard drive space ATI HD4870...

Running windows 7 x64 and OS X 10.6.6

I am using a wireless internet source from nearby, and the connection works great on OS X when I boot into windows the internet is completely un-responisive and when it does work its slower then glass (for those of you who don't know glass is technically a liquid)
I have no idea what the difference is...

Answer:Windows 7 internet not working...OS X works fine though

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Hi guys

I have had the same internet for several years now, and it has always been working fine on both my windows 7 PC and vista laptop. However, I now have a problem connecting on Windows 7, sometimes it says the pass phrase is incorrect (even though its not) and other times it just says there was a problem connecting to the internet.

The only way I am able to connect to my windows 7 PC is if i change my router security to OPEN or WEP. It is currently on WPA2-PSK.

I have done a DNS Flush and took a screen of ipconfig /all.

Any ideas what can be causing this issue?

Answer:Cannot connect on Windows 7, Vista working fine

There is no wireless NIC showing up at all in the ipconfig, I see a bunch of extra tunnel adaptors and an Ethernet connection which isn't plugged in.

You should check the Device Manager under Network Adaptors and see if the wireless NIC shows up there or not.

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I have a HP Pavillion a1640n with Windows 7 Home 32 bit edition installed. I went to use it and it was on, and it had installed updates (even when I specified for it not to, as I had a bad experience before). And it restarted. When it restarted it then was in a Start up recovery loop. When I tried the recovery, it couldn't find anything wrong. I did some research and tried fixing the master boot record which had no effect. I tried the fix for the infinite restarting loop. No effect. I can get to the command prompt when the start up repair fails. I've tried disabling the auto restart after failure and I get the blue screen of death, and it will not start. I can not get it in safe mode either.

So I thought I'll re-install windows. Can't do that because now when I put anything in my CD/DVD drive it restarts the computer over and over and doesn't load anything! I tried getting into command prompt and trying to run it from there, nope it restarts the machine. I am lucky that I can get the cd out of there, and then it starts in the start up repair loop.

Is there a fix for this or is this computer just toast? is there a way in command prompt to disable the CD/DVD drive in case windows updated the driver and it's not compatible?

I've tried a restore point, for it to tell me that there are none and I have not disabled restore points at all in my computer.

I am trying a chkdsk and it's stuck on 19 percent complete so far.

Here are my specs: Pavillion 1640a ... Read more

Answer:Computer working fine until Windows Update

You can chage the Bios boot order. But first disconnect all usb peripherial devices, Printer, Cameras, Ipods. Except keyboard and Mouse. This will allow you to start the computer with the Winodws Cd/DVD. Thus allowing you to run a reapair or completly re-install your Windows OS. Should you want to try to save any information on your Hard Drive. Then attempt to run repair from the windows disk. If not then just Re-install Windows. Please See the following instructins. Now Some other member with more experience may have other suggestion. Please take their advice as well. Still Learning Learning Still.
Change the boot order in the BIOSTurn off the computer: If the computer works, click Start , click Turn Off Computer , and then click Turn Off .
If the computer is not in Windows, press and hold the power button approximately five seconds until the computer turns off.
Disconnect devices that are connected to USB, Firewire, parallel and serial ports, except the keyboard, and the mouse.
Turn on the computer.
When the color screen with the logo appears, press the F1 key on the keyboard until Entering SETUP is displayed. (You only have a few seconds to press the F1 key before the normal startup process continues.) Wait until the BIOS setup program opens.
Press the right arrow key to select Boot .
Press the down arrow key to select Boot Device Priority , and then press Enter on the keyboard.
Change the first boot device to CD-ROM using one of these methods: Press the down arrow key ... Read more

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I have an older desktop, Pavilion 410y.  Upgraded to Windows 10 about 6 or so months ago, and it has been running fine ever since. Last week I re-booted, and it came up in auto repair mode, then locked up on a screen that says to select keyboard layout.  USB keyboard and mouse will not respond.  This seems to have been a very common problem when people first downloaded Windows 10, but I've not seen anyone post about it happening after months of successful use. Tried all the fixes on the interwebs. . . Then called Microsoft.  They say that the Pavilion 410y is no longer compatible with Windows 10.  It was when 10 was released, but with the two automatic updates since, it is no longer.   Microsoft claims I can contact HP and find out what hardware is now incompatible to update it.  I can't find out how to get to that point. . .  At this point, I'm willing to do some low cost hardware fixes just to get me back up and running so I can verify and copy all my stuff, then get another computer soon.  Anyone have any solutions/suggestions/magic? Thanks

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I am using windows 7 and error 561 keeps coming up on home computer, wifi is working fine with other devices connected any help would be greatly appreciated

Answer:windows 7 error 561 wifi working fine with other devices con

Maybe one of the solutions will work.
Read both pages of the thread and try what seems to be the easiest solution to you.

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After installing a new Ethernet card, all audio output from my Dell desktop stopped working (front and back). I am using the factory installed Realtek High Definition Audio which is at Location 0 (Internal High Definition Audio Bus). Every diagnostic on the desktop, however, is showing no issues. This includes the volume mixer, the Realtek Audio Manager, Device Manger, the Control Panel's Sound tab and everything else I could find recommended in various online forums. These all show normally functioning audio. This means that when I play something on youtube, or invoke system sounds via Matlab, the mixer shows everything is good, but there is no actual audio output. I have a NVIDIA video card running two monitors, but they are DVI and their sound output is disabled.

Solutions tried:
-Restarting the computer
-Uninstalling driver and reinstalling driver
-Uninstalling driver and reinstalling latest Reaktek driver
-Sound troubleshooter (no issues)
-Fiddling with the Realtek Audio manager advanced settings, connector settings and speaker configuration
-Taking out the new Ethernet card
-Disabling and then re-enabling the reaktek driver
-Disabling and then re-enabling the NVIDIA sound driver
-Plugging into the front jacks
-Plugging into the back jacks
-Plugging into the monitors
-Connecting speakers to the above locations
-Connecting headphones to the above locations

We use this as an experimental machine in a research lab, and really need the audio for subject f... Read more

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My laptop has stopped running windows, i tried windows 8, 10. It just stucks on booting the windows. But linux is booting fine. What can be the problem? What can i do? 

Answer:My Elitebook 8560p is not loading windows but working fine o...

Test the hard drive in the diagnostics. F2 as you power up. 

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Right out of the box, Windows 7 worked just fine. Wireless worked, sound worked, even my wireless mouse worked without having to add any additional drivers.

Next I had Microsoft Update install everything that it thought I needed. Then I installed those Toshiba posted drivers that were specifically designated for Windows 7. That includes the Value Added Package that says it is for Windows 7 64 but installed OK on my Windows 7 32 version. I may install the Toshiba drivers listed for Vista in addition; haven't done that yet.

That was last night.

So far, I am pleased with Windows 7 on my netbook. It is at least as peppy as XP Home Edition if not more so.

No crashes, no blue screen of death.

Cons: well, there are some programs that I use on my desktop that I already know won't work on Windows 7 and probably never will because they are old programs and the publisher has stopped supporting the program.

If I discover any major problems with running Windows 7, I will post the information here.

Answer:Windows 7 Installed On NB205-N311/W, Working Just Fine

Some programs have problems in Win7. If Microsoft know about it, it will display a Compatibility Message and advise to update the software.

Otherwise you can run the programs in XP SP2 mode, but you wont be able to use Virtual XP Mode because the N280 CPU doesn't support Virtualization.

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HI All,

I am facing a strange situation my toshiba notebook a40 with windows xp is slowing down but not after working normally for some time when I restart the machine. After the start it works fine for some time say 10 min and after that it starts to show high usage against services(as seen through proces explorer) and the usage keeps on fluctuating between and firefox /iexplorer whatever i am using.

I am attaching the hijackthis report if any one can plaese throw some light over the same I will be really helpful.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:39:59 PM, on 2/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Ques... Read more

Answer:Windows HIgh CPU usage but only after fine working for some time

Hi All,

still awaiting any answers. Anyways after much waiting I decided to finallly format my LAPTOP and I did it though as i didnt have toshiba recovery cd so i just did the normal formatting using xp professional and downloading the suitable drivers(which is a really tough job i must say). Any ways the point is the problem is still hampering my system which sometimes is smooth and then sometimes becomes very slow with cpu usage going to 100% distributed over task manager/process explorer iexplorer/firefox explorer and services. Although the machine is a bit ok now but still it is way beyond its capability. I have also tried disconnecting my wireless adapter which is cisco aironet but still the situation is same.
Plz anyone help me solve this mess...thanx

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My internal CD-DVD drive worked perfectly on Windows 7 until I upgraded to
Windows 10. if I insert a CD nothing happens. The drive isn't shown anywhere when viewing drives of the computer. Also, my backup drive E: isn't recognized either.
My Seagate manager tells me that no drive is connected.

Answer:Windows 10 doesn't recognize CD-DVD drive nor Seagate backup drive

Open command prompt and type "diskmgmt.msc" and press enter. Under disk management, do you see your CD drive and your E: listed without a drive letter?
Please register and answer these questions for someone to assist you better.

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Since upgrading to windows 10 the build in camera haven't been working.
Failed to initialize is the message that keeps popping up.
I have:
uninstalled and reinstalled the camera using Toshiba website file
checked that camera is enabled in bios
I have enabled the camera for all apps without exceptions (not something I would normally do)
updated drivers - these are the drivers ksthunk.sys and usbvideo.sys
it states that this device is working properly
Under events it states:

Device USB\VID_13D3&PID_5652&MI_00\6&2dbd6e43&0&0000 was started.
Driver Name: usbvideo.inf
Class Guid: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
Service: usbvideo
Lower Filters:
Upper Filters:

yet when trying to use the camera in the web camera app it states web camera initialization failed
and when trying to use the camera in the camera app it states we can't find your camera

Any suggestions are welcomed, please


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Ok so my Lenovo Laptop came w Win 8 which I didn't like so I shrunk the Volume and created a small partition for Win 7. All was working fine.

So, on Friday I ran out of space on the Win 7 partition & I got AOEMI partition manager and shrunk the volume on the Win 8 Partition and merged the new un-allocated space to the Win 7 partition (roughly 850 GB or so). This process however required a restart and the AOEMI program was doing things in pre boot. The pre boot took over a day and the shrinking and merging still wasn't complete so I got impatient and turned my laptop off and restarted it.

So then after restarting the laptop I went into the Win 8 OS and did something called "Allocate Free Space" and added another 20GB from the W8 Partition to the W7 partition and restarted. This process completed pre boot as well but it was very quick and completed successfully.

I was able to still boot into the Win 8 partition but not the Win 7 partition as when I went to the Win 7 OS selector it just kept saying "Attempting Automated Repairs" and showed me a black screen.

I tried to start the Windows repair USB to fix Win 7 but the Win repair utility told me "this version of system recovery options is not compatible" and so I couldn't repair.

Then I was playing around with the "Partition Recovery Wizard" on MiniTool USB boot menu and I selected multiple partitions to recover after it searched for an hour. IT recovered t... Read more

Answer:Windows 7 & 8 Dual Boot was working fine till I decided to m

Update : So I deleted the 2 boot partitions and merged the Win 8 with the 1GB un allocated space, and downloaded the Win 8 installation disc with the repair utility but no luck repairing. i tried to repair it 7 times and same error as in the pictures. Any other tips?

Repair on W 8 not successful
Edit : UPDATE X 2 : Current situation :

So now the Windows 8 drive now shows up as raw. But Windows 7 now shows up on the OS selection menu but doesn't go anywhere but the error. Also can't start F8 as it just loops to the OS selection menu and the error. W8 drive shows up as RAW on diskpart.


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installed great with no problems, but today wint come on at all

Answer:I installed Windows 10 yesterday,was working fine last night, today it won't come on. What should I do?

Laptop or desktop or phone? Is there post? (Post is the first few seconds on a takes a few seconds for the computer hardware to recognize there is a processor, memory, hard drive, etc. THEN once it sees the HDD, it looks for the OS) If you see post, hit F8 and it will bring up OS repair options should you need them.

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Pls help me out with the following
Windows 7 unidentified Network Issue but internet is working fine.
Unable to create hotspot. What to do now ?
IPv4 and IPv6 shows no internet connectivity

C:\Users\HOME>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : HOME-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

PPP adapter netAccess:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : netAccess
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8132 PCI-E Fast Ethernet Contro
ller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-22-74-7D-06
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1e6:8564:8b3:127b%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254... Read more

Answer:Windows 7 unidentified Network Issue but internet is working fine.

Welcome to Seven Forums.

Please check out this Tutorial.
Turn Your Windows PC Into a Wireless Hotspot

Another one here:

You may also check out on Connectify.

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i upgraded my os from xp to win 7 there some programs on my image files which are not running fine on Win 7 like counter strike condition zero
please help

Answer:Image CD software doesn't work in Windows 7 was working fine in XP

Not all XP programs are 100% Win 7 compatible. Probably the problem with the game. Try running the game in XP compatibility mode and see if that helps.

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I bought a Lexcron 45 in 1 USB 2.0 card reader a while back and I used it for quite a bit. Recently I used it on my laptop with my Memory Stick Pro Duo and it worked fine.
Now I'm trying to do this on my computer but the computer is not recognizing the memory stick. The card reader does - as a green light shows.
Help me out here?

Answer:My external card reader works fine but my PC doesn't recognize the memory stick......

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I have a laptop (windows 10) that suddenly stopped accessing a number of different random websites, including this one... saying "server DNS address could not be found". Other websites, such as Facebook and yahoo, it still accesses. It does this on the chrome browser and the IE browser. The tablet I'm typing on right now works fine however, and accesses everything without problem. This morning both were working properly; this is a sudden development.

Answer:Cant access numerous sites on windows 10 laptop; tablet working fine

By the sounds of it your internet service providers main DNS servers are having issues or, network issues. It could be due to your ISP doing network maintenance on their part as well. What can you do? Well instead of using the ISP's DNS you can use a public Google DNS. Inside your router change the DNS to & However, I don't recommend that you permanently change them from your ISP.

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I just recently tried to reinstall Windows 7 and it says that it can't install to that drive because the drive may be going bad (but if you click next it will do it anyway). Yet when I run a badblocks test (writes several patterns to the disk and then reads them back) using the SystemRescueCD I get no errors. Should I just ignore it in that case?

Answer:Windows says drive may be going bad but a badblocks test is fine?

It will be worth running the HDD manufacturer's diagnostic/repair utility from a bootable CD/pendrive. If it passes the tests and cleared, that should give you the peace of mind.

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I recently installed windows 7 home premium 64 bit, previous OS was Vista home premium 32 bit. My desktop is an HP pavilion d4650y.

I have the OS loaded on my main HD which is a SATA.

HD & DVD drive worked perfectly before on vista. I tested both devices on another pc with XP and they work fine. I've triple checked the connections but still the devices are not recognized by win7. I've also tried renaming the HD & changing the drive letter, but still no luck.

Both drives are connected to a PCI E card, and are set to cable select, on separate cables.

In the BIOS both drives show up.

In disk management they do not show up at all.

My HD is a western digital 250 gb EIDE, and the DVD drive is a IDE Pioneer DVD burner (secondary disc drive).

Any help would be appreciated.

Answer:Windows 7 won't recognize IDE Hard drive & DVD drive

What drivers did you install? Did you install the necessary drivers for the PCIe card?

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Windows XP (on my Sony Vaio computer) will not recognize a DVD-RW when it's loaded in my drive. I receive the message "Please insert a writeable CD". I've tried a few things, but to no avail so far. (I did try a hotfix from Microsoft which did not do the trick).
Any ideas ? Thanks !!

Answer:Windows XP will not recognize DVD-RW in drive

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I'm running windows xp pro on an Athlon XP 3000+, Chanitech 7NJL6 NVIDIA Socket A ATX Motherboard. I have both a Panasonic LF-D521 Dvd burner and some type of generic 52X CD burner.
I used both CD drives to install windows and office and all that stuff, but didn't put in the CD drivers yet. I didn't use either drive for a few days and I noticed that Windows is not recognizing them at all. On My computer neither drive is listed. When I put a CD in and try to boot off them nothing happens. When I disable the driver and reconnect them, windows detects them but I get this message in the device manager 'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)' I have the drivers on CD, but of course I can't get them off of it.
Does anyone have any ideas of how to fix this problem?
Glenn Smith

Answer:Windows won't recognize my CD or DVD drive

Yes. Open up device manager. Look under CD/DVD drives and find the model numbers. Search on Google for the "firmware" you need for that model number.
Download the firmware and update as neccessary.

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I have been having a problem with my CD/DVD drive. One day several months back (in May) my laptop (a Compaq Presario F750) just stopped acknowledging the existence of my cd/dvd drive. When I ran the program from Microsoft that troubleshoots issues like this, it just tells me that my computer doesn't have one attached, even though when I put a cd in the drive, I can hear it spin.
Until recently, I have just been living without the drive, believing that it just broke or was misaligned or something, and I was putting off getting a new one. However, last weekend, my hard drive crashed. We were able to rescue all of the info from the hard drive, but had to replace the drive. Somewhere in the process of all this, the CD drive started working again! We were able to get the new hard drive in, then install Windows 7. CD drive was working for a day or so after that, was able to install Office, and a couple of more programs. Then something happened and the computer crashed again. I had to do a system restore to get Windows to run again, and then everything I had loaded on CD from the previous day was gone, and the CD drive was dead again. Same thing, Windows fails to recognize its existence.
We had an old, dead, laptop with a compatible CD drive, so my husband swapped them. The "new" old drive has the exact same problem.

We are unable to figure out if we have 2 broken CD drives and a new one would fix the problem, or if there is some issue with Windows causing it not t... Read more

Answer:Windows 7 won't recognize CD/DVD drive

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Please help. I'm putting together a computer and my operating system (Win 98SE) won't recognize my DVD as a drive. What do I do?

Answer:Need Help - Windows won't recognize DVD Drive

Did you install the driver and reboot?
Does the system BIOS recognize the drive?
Is the DVD drive on the secondary (port/cable) by itself?

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I have a DVD drive and CD-RW drive, with the DVD drive being the master and the CD-RW being the slave. I've had these two hooked up together since March and they have been fine. However, recently I have been having problems with both drives.

Lately my CD-RW has not been detected by Windows upon booting up. Sometimes the DVD drive isn't detected as well. As I type this, Windows isn't detecting either one.

Is there any way I can fix this so both of them always remain detected? It really is annoying to boot up a computer and not be able to use the cd drives..

Answer:windows won't recognize cd-rw and/or dvd drive

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My PC won't recognize my CD ROM drive

Answer:Windows 7 won't recognize my CD ROM drive (D:)

It may simply need to be replaced. They don't last forever.

Have you checked to make sure all the cables are still connected on the inside?

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I was trying to back up my files on DVD's using Norton. Got error message that says windows cannot recognize the drive. I went onto Norton's chat room and the tech remotely tried to fix it and said the problem is with windows, not Norton. How do I correct this problem? I wanted to back up all of my files and it the drive cannot be accessed.

Other than that, the drive does play DVD's. It is just the windows interface that is the issue. Help would be greatly appreciated. I do not want to risk losing all of my files.
Thank you.

Answer:Windows does not recognize DVD drive

Right click on MyComputer. Select 'Manage'>Disk Management. See if the drive shows up there and assign a drive letter to it.
If that doesn't work right click on My Computer>Properties>Hardware>Device Manager>Dvd/Cdrom Drives.
Right click on your drive and choose 'Uninstall'. Restart and let XP reinstall the device.

See if Windows now recognizes the drive.

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I have an older model Western Digital 1 TB external hard drive.

The model and serial are as per the attached image.

I can't get my Windows 10 computer to recognize the drive.

I have two more recent Western Digital external drives, and the computer recognizes them with no difficulty.

Any suggestions?

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When I insert CD the light goes on and it appears to be working but doesn't and doesn't show up in My Computer?

Answer:T-30, Windows XP does not recognize CD drive?

Delete the UpperFilters and LowerFilters as per this guide. Let us know if this helps.

\\ I do not respond to PM regarding individual tech support. Keep discussions in the forum for the benefit of others //

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I just installed a new DVD/RW drive, but Windows isn't seeing it. It only sees it as a CD-ROM drive. All the cables are plugged in properly. I tried Add Hardware from Control Panel and trying through Device Manager, but no success. Usually Windows should recognize it when new hardware is installed.

Could someone please help?

Answer:Getting Windows to recognize new DVD drive

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I have an older model Western Digital external drive.

When I plug it into Windows 10, nothing happens.

I have two other WD drives that I purchased later. These show up perfectly, and I have no trouble accessing the files on them.

I am uploading an image that shows the model and serial number of the drive I am not able to access.

Do I need to download "drivers" for this????

How can I access the files?


Answer:Windows 10 not will recognize WD drive

Hi there,

- Are you connecting this Western Digital(WD) hard drive to your computer via USB? If so, try to connecting the USB cable onto another USB port.

- When you have the external hard drive connected to your computer, go into the "Device Manager" look for any exclamation marks. If so, list which hardware section is this exclamation mark is listed.

- Reboot the computer with the external hard drive connected and then go into the BIOS. In there, see if the BIOS recognizes the hard drive.

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My BIOS can recognize my DVD drive but when I go on windows, disk management won't recognize the drive.
Neither will device manager. There isnt even a section for DVD drives in device manager unless I install daemon tools then it will only show the virtual drives.
But my BIOS shows the dvd drive and I even installed windows 8 using a cd.
So I know the drive is plugged in and working.
Windows 8 just doesnt want to recognize it.
I tried installing the drivers for it from toshibas website. All that did was make my computer run automatic repairs and then made me restore my computer.
So I dont really want to try that again.
When I show hidden folders and files and drives then Windows explorer will show Removable Disk D:
But when I put a cd in nothing happens.

Toshiba Satellite L355D-S7829

Answer:Windows 8 won't recognize DVD drive?

Removable Disc D: is Daemon tools virtual drive.
Try the Microsoft FixIt: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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Hey guys. I have a Lenovo G570 laptop dual-booting Windows 7 Ultimate 64-bit and Xubuntu 15.04.

Just a few hours ago, Windows stopped recognizing my DVD drive. It's as if it's not connected at all. However, when I boot into Xubuntu, the drive works just fine.

I looked on Lenovo's website, but could not find any drivers for the DVD drive.

How do I go about troubleshooting this?

Answer:Solved: DVD drive not recognized by Windows, but works fine in Linux.

Start here:

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Hi I am building a computer fort the first time and I am having trouble getting Windows 7 to recognize my hard drive. My har drive and mother board are as follows:

Hard drive-Seagate Barracuda 7200.12 ST3500418AS 500GB 7200 RPM 16MB Cache SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive,
Mother Board-GIGABYTE GA-870A-UD3 AM3 AMD 870 SATA 6Gb/s USB 3.0 ATX AMD Motherboard
So when I go to install windows 7 I eventually get to a screen where it ask for an install location, unfortunately it doesn?t seem to recognize my hard drive. It gives me an option of installing driver so I went to the gigabyte website and downloaded the drivers that it said I required. I believe there was an ACHI driver and a Raid driver. After I stalled both of these drivers the hard drive still was not detected. One strange thing I noticed was that when I browse for a driver my hard drive is listed as a place I can search. I then proceeded to the Bios to try and match the drivers.
The hard drive is detected in the Bio. When the HD is set to IDE my BluRay play is able to read the windows install disc. But windows won?t recognize my HD. If I set it to ACHI or Raid I can?t seem to get the windows CD to load. Do I need an IDE driver?
Out of frustration I tried installing a windows XP to see if it would be able to recognize my hard drive. It seemed to load on the hard drive fine but entered this weird loop where windows would install itself but wouldn?t actually load as the operating syste... Read more

Answer:Windows 7 won't recognize my hard drive

Your HDD needs to be formatted to NTFS in order for Windows 7 to recognize it. This option to Format is available in the installation Menu. Please read this tutorial and see if you are able to format your HDD during the installation.

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I am trying to install Windows 7 Ultimate Edition, 32-bit version, on my older PC. I got a virus, so I figured it was a good time to upgrade. I currently run Windows XP Pro. I have a PE845MAX2 motherboard. When I try to install it, I get to the screen where they are asking me where to install Windows 7. It does not recognize any drives, and asks me to browse for drivers. I have installed the SATA drivers ( I double clicked on the .exe driver file but saw no results), and disabled RAID in my bios. Still having the problem. Can you help me diagnose this problem? Thanks.

Answer:Windows 7 doesn't recognize my drive

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I have an external HD, it works fine for me at home, but won't show up in windows on either of the computers I tried it on at work. The drive is an Acom Data, the computer at home is Windows XP Pro SP2, computers at work are Win XP Pro SP2 and Win 2K. I am hooking the drive up through a firewire 400 connection. Any help would be greatly appreciated.

Answer:Windows won't recognize external drive

Perhaps the computers at work need a specific firewire driver to work with your device.
Do you know if the firewire connections on the computers at work - work?

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I have a Samsung SE-218 External DVD drive, and I cannot seem to access it in Windows 8.1 (though I have not had a chance to try it on any other computers yet, so there is always the possibility that something is wrong with the drive). Whenever I plug it in the light comes on and it will spin the disc for a bit, but nothing shows up in File Explorer or in Device Manager.

I've tried the command prompt command noted in this thread with no luck:
How to make empty ODD show? Registry edit?

Any ideas?

Answer:Windows 8.1 doesn't recognize USB DVD Drive

Hi there
Try plugging it in BEFORE booting your system ==> check USB settings in the BIOS you might have to enable USB in Legacy mode depending on the USB drive.

Unless the computer is REALLY OLD the BIOS should recognize it as a BOOT device too -- try booting anything from it --if you haven't got a bootable CD program download something free and simple like GPARTED and just see if the CD / DVD boots.


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So I bought a new WD caviar blue 500gb from newegg. I know that Sata II is hot swappable.

Anyway, I plug it into the psu and you can hear it spin up and it vibrates a little. Gets hot after a while. So it works.

Can't get it to be recognized in Windows after plugging it in to the mobo. Tried it on my good computer (Vista HP 64) and my old one (XP MCE 32)

Defective drive or am i an idiot.?


Answer:Windows won't recognize my new hard drive

Have you formatted it? New HDD's come in RAW format, which is not recognized by Windows or any other OS. Go into Start > right click "My Computer" (or 'Computer' in Vista) > go to "Manage..." > click on 'Disk management' on the left-side pane > now find your 500GB drive on the right side pane when it loads > right click it and choose to format it/create a new partition. Make sure you do a full format since its a new drive.

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I have 2 Lacie External Drives which work fine on one of my PC's running Windows XP. However, they will not install on my other PC also running Windows XP. This other PC also has problems with some memory sticks. Windows Update is up to date.

I am using the same cables and I have power to the drive. I am plugging into rear USB ports on my tower.

When I plug in the USB I get a message for new hardware detected. Windows goes through the process of installing new hardware and when complete I get a message telling me that the item was not installed. The drive does not appear in Windows Explorer.

If I go to Device Manager the drive appears with a yellow question mark.

Help would be much appreciated.

Answer:Windows will not recognize External Drive

This -> is the 'stock' response to your issue.

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windows 7 does not recognize my flash drive, it thinks it is a cd and looks for audio files on it.I have tried all 6 usb ports and get the same thing.When I use them on a computer with windows xp, I have no problems.

Answer:windows 7 does not recognize my flash drive

HiDo you have any other spare USB FLASH DRIVESin order to check wether your Windows 7 does or does not recognize them too!?

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I have a serial ata harddrive and a ultra ata/133 hardrive connected to a ecs k8t890-a motherboard. The bios recognizes my dvd drive but windows vista does not. Windows keeps stating that I need ATA Device drivers for my dvd drive. What can I do to correct this problem.

Answer:Windows Vista will not recognize dvd drive

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DVD maker (also Polorid's my memmories suite) does not recognize my DVD/CD drive. However, the drive IS recognized when playing a DVD commercial movie and it IS recognized when I insert a previously recorded CD disk. The drive is NOT recognized in Windows Explorer when I insert a blank DVD or CD disk.

Device Manager states the DVD/CD-ROM drive is working properly.

It is labeled:HL-DT-ST DVD-ROM GDR8163B

I experienced the same problem when usxing Win XP. I have upgraded to Windoes 7. Anyone have a solution?

EBrown Nov-12-09

Answer:Windows DVD maker does not recognize the DVD drive

Go back into Device manager and uninstall the DVD drive.

>>Then restart your computer immediately. That should fix the problem. Otherwise you can get back to us.

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After installing Windows 10 (I had 7 before), my computer does not recognize the D: Drive at all.

I have a Lenovo H410 Desktop (Lenovo Windows 7PC).

My scans show that all my drivers are updated, but there does not seem to be a driver for the disc drive.

Is that what I am missing? If so, could someone suggest where I obtain it? I have tried the Lennovo website, but am having some trouble getting to the drivers.

Thank you.

Answer:Windows 10 does not recognize Disc Drive

Hi, what do you see if you
a. From the Cortana search box or a Run box execute diskmgmt.msc?
b. Use a partition manager boot disk?

(It might be helpful if you could complete your system specs- thanks)

Have a look at this- might be relevant (it probably depends how you have determined Windows does not 'see' your drive):
Drives in Navigation Pane - Add or Remove in Windows 10 - Windows 10 Forums

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Hi I formatted my flash drive with HD low level format tool and now Windows can't see it it knows it is there but it doesn't show up I want to format it again to fat 32 but I can't thanks.

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I am trying to install a second hard drive on a IBM intellistation 6898. The bios of the computer recognizes the second drive but when I go to windows NT it does not recognize the second drive.Could anyone give me any suggestions on how to handle this problem.



Answer:windows nt does not recognize second hard drive

have you installed the latest drivers?

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I just removed my DVD-ROM and replace it with a new CD-RW. The problem is that windows does not recognize my CD-RW and ZIP drives. THey don't appear anywhere in "My Computer". However, during boot-up, both devices appear as the secondary IDE master and slave drives.

When I checked the Device Manager, there are exclamation marks on Primary Ultra ATA Controller and Secondary Ultra ATA Controller. I have reboot the computer into Safe Mode and removed the Intel PCI Bus Master IDE Controller. Hoping that the next time I boot the computer, Windows will rectify this problem. Turns out that Windows detected new hardware and installed a suitable driver. But I still can't get the computer to recognize both CD-RW and ZIP drives.

Can someone please help me???


Answer:[SOLVED] Windows does not recognize CD-RW and ZIP drive

Found the solution to my problem. I downloaded the updated drivers from the motherboard manufacturer's website and install them. After rebooting my computer, both ZIP and CD-RW appears miraculously.


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My fresh install of Windows XP will not recognize the hard drive in my 3000 N200. When I install Vista it goes right on. I performed a complete wipe of the hard drive before trying this and I have tried it 5 times getting the same error message each time. Windows can't find a hard drive.

Answer:Windows XP won't recognize hard drive

You have to go into the bios and disable the SCSI interface and set it to IDE. Windows XP doesnt come with prepackaged SCSI drivers. Had the same problem on my n200.

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Tried to use a 64G flash drive for a backup. Windows 7 recognizes 32G drives but doesn't 'see' the SanDisk or PNY drive. Tried fixes I found on the internet, such as using Disk Management, trying various USB slots, but nothing has worked. Has anyone solved this problem? Thanks.


Have you tried these suggestions? USB Device Not Recognized in Windows 10 / 8 / 7 USB Devices not working in Windows 8.1 / 10

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This my set up AMD A10-5700, Silverstone SST-PS07B - System Build - PCPartPicker

Windows tech support confirmed it was not a software problem. Here's where I stand. Before just now, the disc drive would open, the power light would come on, and it would take discs, but Windows would not acknowledge that I had a disc drive.

So I opened it up and saw that the power and sata cables were properly in place, but I gave it a different output from the power source, and put the sata cable in a different slot on the motherboard.

NOW, Windows STILL doesn't acknowledge my disc drive, and the disc drive very quickly closes on it's own without the button being pressed.

I've actually had this problem for a year now, it's just that I've RARELY had to use discs until now. Funny thing is though, I'm pretty sure I installed Windows 8 using this disc drive.

Can anyone help? I can take pictures of the insides if it helps.

Edit- I tried downloading this, but it says "error, no disk drive detected"

It's like Windows doesn't even acknowledge it's existence.

Answer:Windows does not recognize my disc drive.

Did you set up the drive for BIOS to boot from?

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I have recently installed Windows 2000 on a new hard drive that I got. Finally, I have installed all my programs and the computer is working great. Recently, My friends computer crashed being unable to boot in to Windows, and needing to be re-formatted. I want to place his hard drive in my machine as a slave, and copy some files for him onto my drive, or else his files will all be lost. Windows 2k does not recognize the slave drive on start up, and I do not receive a drive letter for it. I set my friends drive to slave properly, and am sure that the connections are secure. Do you have any ideas, of how to get Win 2k to recognize the slave drive, Thanks,

Answer:Windows 2k not recognize slave drive

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I bought a new hard drive today, a Western Digital OEM Cavier 80gb SATA hard drive.  I currently use 2 IDE hard drives, a 6 gb for XP as primary master, a DVD burner as primary slave, and a 80 gb in secondary master.  I use an Asus A8v-vm mobo.My problem is that my bios recognizes the hard drive when I go under hard drives in the BIOS, but Windows does not recognize the new drive.Anyone got any help?

Answer:Windows XP won't recognize new hard drive

You need to press F6 at the beginning of the installation and when prompted, provide the SATA driver diskette so setup can see the drive.

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Hey, I'm almost done with the long process of building my first PC *confetti* and I need a little bit of help.
My Hard Drive is RECOGNIZED by windows but my PC isn't using it. See Below

Thanks again mates!

Bonus Benchmark (note this is @ 1080p + Extreme Settings)
Unigine Heaven Benchmark 4.0

Min FPS:
Max FPS:

Windows 7 (build 7601, Service Pack 1) 64bit
CPU model:
Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (3500MHz) x4
GPU model:
NVIDIA GeForce GTX 770 (2048MB) x1

1920x1080 8xAA fullscreen
Powered by UNIGINE Engine
Unigine Corp. ? 2005-2013

CPU-43 deg cel MAX
GPU-61 deg cel MAX

Answer:Getting Windows 7 to recognize my Hard Drive?

Are you talking about DISK0?

If so, you need to partition it first in order for Windows to be able to access it. Here is a tutorial:
Partition or Volume - Create New

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Hey guys,

Updated to windows 10 today. Had to do a clean install on a new hard drive. Now that it seems I have everything settled, for some reason my disc drive doesn't show up in the file explorer. It obviously worked as I installed Windows 10 onto the hard drive since it was off a disc. Is this some sort of issue that'd be resolved by updating drivers/getting essential Windows 10 downloads for clean installs?

Thanks in advance.

Answer:Windows 10 won't recognize my disc drive?

hi put a disk in the drive does it show up then? on laptop here at work a disk has to be in drive to show up in exployer

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Motherboard bios set to boot from optical drive. BIOS of motherboard recognizes optical drive. Windows XP does not recognize optical drive .Computer will only boot to Windows.
How can I get optical drive to work to repair or reinstall Windows XP?

Answer:Windows does not recognize optical drive

Did you change the boot options in the BIOS...making the optical drive the 1st boot device, then saving the changes in the BIOS?

System manufacturer and model?

Are you using recovery/restore disks to attempt the install?


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My 1.5TB USB( using the EZ-dock adapter) drive is about full, and I'm looking at a 3GB drive to replace it. My system is a Netbook with USB 2.0 as the only external drive interface so that limits my options considerably if I want to keep it to something I can throw into my suitcase easily when travelling.

Could someone verify that Windows 7 32bit will recognize it?

Answer:Will Windows 7 32b recognize 3GB External USB Drive?

As lond as you make it a gpt disk and not an mbr disk it won't have any problem. You are talking about a 3tb disk right..

Convert MBR Disk to GPT Disk

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I had a hard drive which I wanted to reformat. So I back it up and went did a "quick format" on it.

At that point my 4tb which showed 3.6tb reformated to 1.63tb.

When I go into disk management Windows which previously saw 3.6 of 4tb only sees 1.63tb.

So I started over from scratch.

I deleted the volume, initialized the disk to GPT and but still all it sees is 1.63.

I have two storage drives on this computer and my other storage drive is recognized as 5.45tb on a 6tb drive, so it's not an issue of Windows not being able to recognize the drives.

It's not that it's not formatted properly as it is initialized to GPT.

Out of curiosity I went into Linux with a live usb stick and used GParted. I was able to see the full allocation on the disk and I formatted it in Linux.

Upon exiting Linux and going back into Windows, NOW Windows shows me the full 3.6 capacity. However other partition managers like Easeus, or MiniToolPartion now report 122% capacity .

I figured I could just use it since Linux seem to get it formatted correctly, however since it will be used for storage I was a bit nervous and still don't understand why Windows which once allowed it to be formatted correctly won't let t.

I also checked the drive with the SMARTS tools by Western Digital and they found the drive fine and report 4.0 as the capacity for the drive.

I thought perhaps a driver issue, but it just then the other drive is fine and so was this one previously.

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DVD drive not recognize by windows-8 after update

hi all

i installed WINDOWS-8 RP 64bit for trail on DG41RQ mobo
(as well as on other PC (DG31PR) where there is no problem).

all was well till i updated the intel chipset driver (Intel Chipset Device Software version

and the BIOS version (to RQG4110H.86A.0017.EB)

now the system doesn't recognize my LG DVD drive (HL-DT-ST DVD-RAM GH22NP20) , (also in device manger and also in SAFE MODE)
my BIOS dose recognize it and i CAN boot a live Win-XP from it.

i tried to roll back the IDE intel controllers drivers, but no change.

i have an IDE HDD as master, and the DVD Drive as SLAVE (recognized as such by BIOS).

my UEFI is desabled in BIOS (i don't know what it is actually).

(i have Activation Key (PRO) but i want to make sure all is well before activation)

please HELP

Answer:DVD drive not recognize by windows-8 after update

i have a similar situation with a lite-on dvd drive not being detected by win8, but it is detected by winXP and win7 on the same system so it is not a hardware cable issue. the funny part is that i used the dvd drive to install win8. i havent checked for a firmware update for the dvd drive yet though.

my thread from 3 days ago

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Hey guys,

I have two SATA hard drives installed in my PC running Windows XP. The secondary SATA hard drive has been working fine for months. It was installed properly and everything. However, yesterday my PC would not boot into Windows, even in safe mode. I did lots of trouble shooting and found the only way I could get the machine to boot into Windows was if I disconnected the secondary hard drive. The secondary hard drive does not have an OS installed, it is strictly usage as secondary storage for larger files, games, etc.

My guess is that something got corrupted on second hard drive or it is infected with a virus, which is somehow preventing the system from booting with it connected. But I am no expert.

What can I do to try to fix my secondary hard drive? Is there some way I can check for file system errors or bad sectors on it when I am unable to boot into Windows XP?

Answer:Cannot boot into Windows XP with secondary hard drive connected - Worked fine before

Check your BIOS boot order. Also check to make sure your C drive is properly connected to the correct SATA connector on your motherboard.

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I was having some issues with my computer earlier in the year.  Due to this, after lengthy troubleshooting process, I decided to reset windows 8.1.  This didn't resolve my issue (ended being I needed a new keyboard).  This is just to give a little history.  Keyboard has been replaced and everything has been working well, except my dvd drive no longer recognizes discs.
I am on a Lenovo Ideapad s510p, running Windows 8.1 64 bit. 
I've tried updating the drivers. I've tried uninstalling it and rebooting.  Device manager says the drivers are up to date and the device is working.  
I'm at a loss and need help.  Any bleepers out there that can help me?  Any suggestions I can try?

Answer:DVD drive does not recognize discs after resetting Windows 8.1

Try the 'Upper and lower filters' fix.

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Relevance 49.2%

I have a Dell XPS 400 (XP media center) that I am fixing for someone. It gives the error message that HAL.DLL is not found. Usually I can fix these kind of problems without a hitch, however...

the windows Media Center installation CD does not recognize the hard drive. I can not run the recovery console or reinstall. I get a Blue screen stating that windows did not find any HDDs installed in my computer. I have a copy of UBCD4WIN that was made from an image of this same disk. Running UBCD4W I can access the disk, and ran HDTUNE which found no disk errors.

Any idea why this is happening? It is a SATA drive, and obviously the BIOS recognizes it.

Also, does anyone know of any utilities that may help me on the UBCD4win?
I tried just replacing the HAL.DLL file, but windows still can not see it.

Answer:Windows Install CD will not recognize hard drive

That worked great. If anyone else reads this needing help, I just downloaded the drivers from the dell support page and slipstreamed them into my XP disk using nLite.

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Relevance 49.2%

I have a Dell Demensions 4600. I attempted to install a Maxtor OneTouch 4 Plus external hard drive. Upon installation I received a "windows could not load installer for HDC" error message. Once setup was finished, the hard drive is not visible under "My Computer". It is present in disk manager, and says that it is "healthy". I tried reassigning the drive letter, which did not work. The hard drive light is on, and it works when plugged in to another computer. So the problem must be with my operating system (Windows XP). I have service pack 2, and tried reloading my chip set. Can anyone help?!?

Answer:windows does not recognize external hard drive

most probably it is becoz an unsuccessful installation

troubleshoot page of maxtor
also this windows kb;en-us;q315346

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Early on in the Windows 10 update process, I was able to upgrade an HP Stream 7 and a Stream 11 to Windows 10. Both had the same 32GB RAM and nominal 32GB eMMC as the Stream 14 I am wrestling with. Both came to a point where they told me the device had insufficient space on its C:\ drive. In both instances I selected an external Micro SD drive, and off it went with the upgrade.
In this instance I cannot get past that point. I select the external drive (a 320GB external USB spinner) but it doesn't accept that or any other external device I offer it.
When I click "Refresh" it says that it needs 10GB on C:\ drive, and eventually says that the upgrade failed.
The computer has been wiped, and reset to factory spec for W8.1 with all updates installed. It has ~20GB on C, and 7GB in another partition, so even if I find a way to remove the partition it wont be enough.
I'm about to have to give up on this thing and just make the poor user run with W8.1 until further notice, unless some kind soul can give me some idea of how to get past this point.
Thank you!

Answer:How do I get Windows 10 update to recognize my external drive?

Maybe try a USB flash drive?

1 more replies
Relevance 49.2%

Early on in the Windows 10 update process, I was able to upgrade an HP Stream 7 and a Stream 11 to Windows 10. Both had the same 32GB RAM and nominal 32GB eMMC as the Stream 14 I am wrestling with. Both came to a point where they told me the device had insufficient space on its C:\ drive. In both instances I selected an external Micro SD drive, and off it went with the upgrade.
In this instance I cannot get past that point. I select the external drive (a 320GB external USB spinner) but it doesn't accept that or any other external device I offer it.
When I click "Refresh" it says that it needs 10GB on C:\ drive, and eventually says that the upgrade failed.
The computer has been wiped, and reset to factory spec for W8.1 with all updates installed. It has ~20GB on C, and 7GB in another partition, so even if I find a way to remove the partition it wont be enough.
I'm about to have to give up on this thing and just make the poor user run with W8.1 until further notice, unless some kind soul can give me some idea of how to get past this point.
Thank you!

Answer:How do I get Windows 10 update to recognize my external drive?

Maybe try a USB flash drive?

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I just received my new G3 ZBook and it has 2 M2 drives, Toshiba 512 GB Z Turbo and Samsung 256 GB Z Turbo drives installed. I can see both in the BIOS so they are being recognized, but only the 256 GB drive can be seen by Windows 7. When I look at Devices in Windows, only the Samsung appears. It does not show up in Disk Management. Thanks for your help  

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"Simple Drive" is a USB connected mass storage device. Mine is a 400 GB drive.
It works fine in Win XP but not Win 10. Neither XP nor Win 10 showed a device driver has been installed.

Google can not find a site that has the driver.

Any help? Sure appreciated.

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I aligned the SSD before I cloned my boot drive to it using clonezilla, turned everything off and disconnected the original boot drive, configured the BIOS to boot from the ssd as first priority and it still doesn't recognize it as a boot drive.

Here's my specs
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 945 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 4094 Mb
Graphics Card: AMD Radeon HD 7700 Series, 1024 Mb
Hard Drives: C: Total - 152624 MB, Free - 48583 MB; E: Total - 305141 MB, Free - 16712 MB;
Motherboard: ASUSTeK Computer INC., M4A785TD-V EVO
Antivirus: Microsoft Security Essentials, Updated and Enabled

Answer:Tried cloning windows 7 onto SSD, won't recognize ssd as boot drive.

Boot from the original and show us a screen dump of a partition manager like Easeus Partition Manager that shows the partition details.
I take it you DID make that partition BOOTABLE??

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I don't really understand it. I initially used G-parted to partition my 250gb drive into a 100, 75, and 55. Then I tried installing Windows XP SP3 and it says it doesn't recognize them, so I deleted those partitions and made new ones (the same size though) and it asked me to reboot. After I rebooted it prompted me again with Press Enter to install Windows, so I do and it says some crap about how it doesn't recognize any hard drive plugged in. BIOS recognizes the drive and its size.

Answer:Windows Doesn't Recognize Drive After it Partitions It

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A friend of mine brought me a fujitsu siemens laptop (amilo pro) with a Samsung Sata HM060II hard drive that was not logging into windows xp. I ve put it into a usb case and run a virus scan on it that cleared the virus and the disk was working properly. When i logged in windows i ve notice so many spyware that i tried to format the drive immediately.On my friends laptop the win xp installation disk wouldnt recognise any hard disks so i ve tried installing it on the drive as an external usb drive from my laptop.The installation failed with a blue screen for hardware failure. I bought a new hard drive (Samsung SATA HM160HI) that i partitioned and formatted. ( primary, NTFS). Neither XP or Windows 7 installation recognize it. i can work on it from my laptop as an external usb drive. i ve run several diagnostic tools from my friends laptop with a boot cd and every software recognize it, give me details, scan it for errors. The bios even recognize it.
I need to install an OS on it!
any ideas or suggestions? i ve been working for a week on it. its getting exhausting.

Answer:Windows installation cannot recognize my hard drive

Is the hard drive seen in the bios? Is the SATA controller properly enabled and configured in the bios?

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I just completed building my own PC from scratch. I am trying to install Windows 7 Ultimate OS 64 bit. The Bios is recognizing my western digital Hard drive, but once Windows 7 tries to install it is not recognizing my Hard drive. It is asking me to install the driver for the hard drive. Is there some other setting I should be changing in the Bios to have the OS recognize my hard drive. What exactly is Raid and AHCI Sata Mode and should this be set to default. The Motherboard comes with a driver CD, but it says to install and OS 1st. Help ASAP would be much appreciated. Thanks.

Answer:Windows 7 Install won't recognize my hard drive.

One option Im sure some one will frown upon but it worked for me on my Lenovo T500 was to turn AHCI to Compatibility Mode and then try it. Otherwise you will need the raid/SATA drivers from your computer manufacturer on a flash drive to install Windows 7 (Press F6 during Setup start).

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I just purchased a new desktop computer that has a UEFI bios. The DVD drive works fine reading and writing in Windows 8.1 but I cannot boot from the CD because it doesn't show up in the bios boot order list or anywhere else in the bios. Can someone help me?

Thanks in advance

Answer:UEFI does not recognize DVD drive but it works in Windows

it will be listed by model not cd/dvd

press F12 at the first boot logo and you will see a Sony, Toshiba or something

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I recently reinstalled Windows XP becauses of some missing files. I had two working hard drives installed before the reinstallation. But now, only the primary drive shows. My problem is that the drive appears in the BIOS, but does not appear in disk management or explorer. I rechecked the BIOS 4 times and everything is the same as it was before, and I didn't touch the inside of the computer. I just can't get it to show up in disk managment. Please Help!

Answer:[SOLVED] Windows will not recognize my hard drive

Have you installed any of the windows updates since reinstalling?

What is the size of the drive that is not showing up?


Windows XP support for 48 bit LBA (needed for drives larger than 137GB) support is as easy as installing Service Pack 1 or 2. This enables support for drives larger than 137 Gigabyte.

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I run Win XP Pro on a RAID 10 setup. I recently had a power failure and it turns out my UPS was bad. The RAID 10 setup was corrupted - one of the four drive's status was listed as degraded. Unfortunately my first step was to rebuild the RAID array. That took care of restoring the array to optimal status, but I now have to reinstall windows. Here is my problem: the windows set up disk will not recognize the RAID drive. I have it marked as bootable and have rebuilt the array several times without success. The initial installation proceded without any problems. I don't understand what is gioing on. Any thoughts? Thanks.


Answer:Windows set up disk won't recognize a RAID drive

You need to install the drivers early in the installation process. A prompt to press F6 will appear for about 10-15 seconds, but it doesn't stop the installation process. While it's there, you need to press F6 and have your RAID controller drivers handy to install.

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My hard drive portable did connect and functionnal on my laptop ASUS.

Suddenly it is not recognized anymore by Windows, it is not displayed in the Computer window Explorer.
The hard drive is not listed in Computer Management\Storage\Disk Management.

At the beginning, the flash drive was getting work after the reboot. But not now.

The hard drive portable is VERBATIM 1TB.

My OS :
- Windows 7 Professional 64 bits, SP 1
- I applied Windows Updates regularly. Last updates installed on 6-Aug-2013.

I did the following check :
- Connect the portable drive to other PC & LAPTOP. The portable drive is recognized and functional.
- For the laptop ASUS :
. Connect to other USB port. --> not work.
. In the Event Viewer :
. Check error in Applications/Microsoft/Windows/DriverFrameWorks-UserMode/Operational
--> oNLY 1 event and the message is "The Driver Manager service started successfully".
. Check error in Windows Logs/Application
--> 1 warning "LMS Service cannot connect to Inter(R) MEI driver
. Check USB Storage Device - Enable in Windows registry
. In HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\USBSTOR , Start value is 3.

Please help.


Answer:USB flash drive does not recognize anymore by Windows

Are you using "Safely Remove" when you un-plug it > >
Remove it from the ASUS...power down...plug it in when off and re-boot.

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Relevance 49.2%

The internal HD i always use is SATA. I bought a raid controller for other purposes but it had an IDE slot on it so i decided to use the other spare HD i have (internal also).
I can boot off of it and see it in paragon and device manager,but it wont show up under hardware and devices,my computer etc.

Any way to fix that?

Answer:Getting Windows to recognize new internal hard drive

Used Paragon to assign drive letter.

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Relevance 49.2%

In an attempt to make more space for my media files, I created a new partition on my computer and simply moved all of the files from my previous 40Gig partition into my new 100Gig partition.
Everything was done using the built-in software that came with Windows 7 Ultimate.

Things went fine for a while, then I wasn't able to load my PC.
Fair enough, I reinstalled the OS.
It worked for a few hours, I installed all the updates into my system after the fresh install.
But when I turned it on in the morning, it worked for about 30 minutes and then I got a blue screen and it auto-restarted.

Now, I can't access Windows or even reinstall it.
The Windows installation disc doesn't recognize my hard drive anymore.
(It's an official disk that I got from my Dad whom works at a Microsoft partner company.)

Answer:PC doesn't recognize my hard drive, Windows 7 Ult x64

Boot from your Win 7 DVD into a command prompt.

Can you see the disk and drives there?

■At the first dialog window, press SHIFT + F10 key combo
■You will have a X:> command prompt
X: is a ram drive created by Windows 7.

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W7/IE8 & IE9 report no media in TSST corp CDDVD Writer, SH-S203B, SBO-4. However, on the same machine Nero 10 recognizes media and burns successfully. CDDVD Writer has latest firmware. Windows Update current. Computer>DVD RW Drive (D) > Properties > Hardware lists all three drives, 160 Gb Maxtor (Internal SATA HD), 500 Gb Seagate Free Agent GoFlex(External HD, USB 2.0) and TSSTcorp CDDVD Writer; should only the TSST be listed there? Device Manager reports drivers up to date, no abnormalities. Disc Management reports that "CD-ROM 0 is Online DVD." Disk Management > Properties > General reports TSSTcorp CDDVDW SH-S203B ATA Device, Location 1, Channel 1, Target 1, Lun 0 and that the device is operating properly; DVD Region 1. Disk Management > Properties > Volumes reports: Disk CD-ROM 0; Type: DVD; Status: Online; Partition Style: Master Boot Record (MBR); Capacity: 0; Unallocated Space: 0; Reserved Space:0. Disk Management > Properties > Driver reports: Driver Provider: Microsoft; Driver Date: 6/21/2006; Driver Version: 6.1.7601.17514; Digital Signer: Microsoft Windows.

Does anyone see anything in the described arrangement that would account for the failure to recognize media in the CD-ROM?

This is my first post. I hope I have posted it in the correct category.

Answer:IE 8 /Windows 7 Won't Recognize Media in CDDVD Drive

You didn't say if you're trying blank media or discs that contain data.

Windows won't show anything when you insert blank media, this is normal.

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Relevance 49.2%

I have X60s Model: 17044JU
I have original XP installed.
My computer is very slow and I am trying to reinstall XP from my CD (and format HD so I clean everything).
When Windows installations blue screen shows up and loads drivers etc then it tells me that it does not recognize any hard drive.
I thought I may need SCSI or RAID drivers but since I don't have floppy I can not load them.
Any help how to install new XP would be appreciated.
Thank you
Moderator edit: Masked serial number to prevent mis-use.


Go to Solution.

Answer:Windows XP re-installation does not recognize any hard drive - help

go to bios menu switch hdd mode from achi to compatibility. 

3 more replies
Relevance 49.2%

I was having some issues with my computer earlier in the year.  Due to this, after lengthy troubleshooting process, I decided to reset windows 8.1.  This didn't resolve my issue (ended being I needed a new keyboard).  This is just to give a little history.  Keyboard has been replaced and everything has been working well, except my dvd drive no longer recognizes discs.
I am on a Lenovo Ideapad s510p, running Windows 8.1 64 bit. 
I've tried updating the drivers. I've tried uninstalling it and rebooting.  Device manager says the drivers are up to date and the device is working.  
I'm at a loss and need help.  Any bleepers out there that can help me?  Any suggestions I can try?

More replies
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I just reformatted windows and all i did was delete the c drive partition, and then install xp on that partition. This was all on a 80 gb hard drive that was formatted into 30gb and 50gb. windows is on the 50gb partition and it works now. But I had a 300gb hard drive before i reformatted which was just for storage, when i reformatted my computer i did not even touch the 300gb drive. But now if i go into xp it will show up as a raw drive as in not formatted. And the 300gb hard drive only shows up as 127gb. But it should show up as two 150gb partitions. If anyone wants me to clarify anything please ask. I really need this data back since its all my pictures and i have homework on there.

Answer:Windows will not recognize 300gb hard drive?

my friend had the same problem but he just formatted it and it was fine.... hook it up in another computer, maybe the only way to get your data back..

is it sata??? might have to install the drivers for it.

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Relevance 48.79%

My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.
Please help me out.

Answer:My Dell inspiron 3542 laptop speakers are not working,but 3.5 mm jack is working fine.

Hello.The problem could be either in the hardware or the software, so you need to test each. Perform the tests below -- it doesn't matter which one you do first.

To test the speakers, perform the Quick Audio Check in the ePSA test. If the speakers fail the test then they have failed or become disconnected. (Click the link for instructions on how to run the test.)

To test the software, switch between the Realtek audio driver and the Windows native driver. [This test assumes that your laptop has the Realtek audio driver. If you get to step 2 and do not see "Realtek High Definition Audio" then go to the Dell support page for your model and download the Realtek driver that Dell provides for the version of Windows that the laptop is running.]
1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked.7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted,... Read more

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