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External Hard Drive not Visible in Explorer

Question: External Hard Drive not Visible in Explorer

Hello,

I was playing an audio file from my external hard drive when the usb cord disconnected. After reconnecting, the computer makes a sound indicating the drive is recognized, but it does not appear in Windows. Lovely. So I went through the Device Manager (where the device is visible) and tried disabling/enabling, uninstalling/reinstalling. No success in gaining access to the drive through explorer. I opened Disk Management in Computer Management and here is where I stand, staring at my now unallocated drive. The drive is full of data that I can't lose, which makes me hesitant to take action in Disk Management (The harmless ~assign drive letter~ option doesn't appear to be available). I guess I will just attach some screen caps and then see if anyone wants to walk me through the best solution to regain access to my drive without compromising my files.

Just to be clear, I'm running Windows 8.1 and don't have access to another computer.

Thanks in advance and let me know if there if any more information is needed.

Relevance 100%
Preferred Solution: External Hard Drive not Visible in Explorer

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

Answer: External Hard Drive not Visible in Explorer

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Hello,
 
I was playing an audio file from my external hard drive when the usb cord disconnected.  After reconnecting, the computer makes a sound indicating the drive is recognized, but it does not appear in Windows.  Lovely.  So I went through the Device Manager (where the device is visible) and tried disabling/enabling, uninstalling/reinstalling.  No success in gaining access to the drive through explorer.  I opened Disk Management in Computer Management and here is where I stand, staring at my now unallocated drive.  The drive is full of data that I can't lose, which makes me hesitant to take action in Disk Management (The harmless ~assign drive letter~ option doesn't appear to be available). I guess I will just attach some screen caps and then see if anyone wants to walk me through the best solution to regain access to my drive without compromising my files.  
 
Just to be clear, I'm running Windows 8.1 and don't have access to another computer.
 
Thanks in advance and let me know if there if any more information is needed.  
 
 

Answer:External hard drive not visible in explorer

Hello, and Welcome
 
Detach the External Drive. Download and run USBdeview. Delete any mention of your external drive. It will also show any old devices that have been installed. You can delete any Vendor Specific device that is not your mouse, keyboard, network adapter, or printer. Reboot the computer and attach the external drive. Is it detected?
 
If using USBdeview does not work, download Partition Find and Mount. Let it do a Fast Scan first If it does not find anything do the Normal scan. If it finds any partitions, it will let you mount them as a virtual drive. Then you can copy your data over to your internal drive.
 
If Partition Find and Mount does not work then we will try TestDisk.

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My WD Element HDD is not working after I plug it in to my WDTV unit. I tried to recover my files using PW but I'm unable recover it can anyone please help me..

How it shows in Explorer

but it does not appear in Disk Management

HDD is visible in PW

Answer:External Hard Drive (WD Elements) is visible in PW but not in explorer

Hi cobrasl,

Welcome to Ten Forums.

I have read about many people experiencing similar problems when they connected their HDD to WDTV. My quick search was unable to find any tangible solution to restore the HDD itself without resorting to a data recovery process.

I would still wait to see if anyone else comes up with solution.

Since you have attempted data recovery, I would say that you will not be able to recover the data with Partition Wizard though it shows that all your data is still there. You will have to use TestDisk to recover the data and copy it to another drive.

Preparation for Data recovery:

1. Download TestDisk for Windows from here TestDisk Download - CGSecurity ( The second in the list.)( Do not download " Windows 64 bit" - that is not for you) Extract the testdisk-7.0.win.zip to the root of your system drive C:. You will run testdisk_win.exe in the extracted testdisk-7.0 folder.
2. On another external drive to which you want to copy the data create a folder named Recovery. This will be your Destination drive and Destination folder to copy the files.

Recovery Process: To be continued after a break

Caution: Do not try to use TestDisk on your own. Wait for specific instructions that will follow.

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A few days ago my Seagate 3TB external hard drive failed without warning and I've been trying to recover it. I ran Test Disk but it didn't appear to locate any partitions. I tried Minitool Partition Wizard and while the Partition Recovery Wizard did locate the partition, identify it as NTFS and even shows me all the files it never adds 'recover partition' as an operation so I can't run it. What do I need to do?

Here's the disk in Partition Magic (drive N)


Here's it in Disk Management


Here's it in Explorer


I feel like I'm close because Partition Wizard can show me the files but I just can't browse the drive.

Answer:External hard drive visible in Partition Magic but not explorer

You can try with PartitionGuru free Free partition manager, file recovery tool and Windows backup software - PartitionGuru Free

or wait until Jumanji responds to your case he is the guru for this kind of problems around here

9 more replies
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I am trying to load some files to a friends external hard drive from my PC. The drive is acknowledged by the pc when plugged in and fires up with no issues. Looking in my computer, the drive is not there. If I look in drive manager, it is there, but I can not give it a drive letter and cannot do anything with it.

This external drive was used with a MAC for back-ups, would this cause the issues I am seeing? If so, is there any way to drop files to the drive so they are visible on the MAC?

Thanks,
Rob

Answer:External Hard Drive not visible

lf you are able to see device in disk management then you can use 3rd party s/w for intializing your drive letter.
due to drive letter you are not able to see your device.
i suggest you to download partition wizard.

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I've been using an Toshiba Gigastore external hard drive for about 12 months with a tower unit and laptop (both running on XP). It's a USB connection and never had problems before.....that is until this week when i purchased a new tower unit running Vista 64. Since connecting to this new PC, I can't get the external hard drive to work with either the new PC or the laptop which previously had no problems (just plug and play).It's clearly connecting to the PC and laptop as i've checked device manager. If i remove the USB, it this disappears so obviously the connection works. But i'm buggered if i can't see it, access the data!!!!Previous with old PC and laptop, it was a simple case of plug and play - no issues, very simple, drive was identified.I've checked the drivers and the system says they are up-to-date etc. Any advice appreciated as it's doing my head in!!

Answer:External hard drive not visible!

go to start-control panel-admin tools-computer management- disk management and see if the druve is there. If it is right click on it and select'change drive letter' select 'change' and assign it an obscure drive letter.

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Hi all,
I have a 3TB external hard drive plugged in to my pc. I use it to stream movies and music to a couple of media players in the house via our wifi network. Recently it has disappeared from my view on the pc. When I plug it in via usb, nothing happens, yet when I plug it in to my daughters laptop it is recognised, leading me to believe it is a setting problem with my pc rather than a problem with the hard drive. Can anybody advise how to make it work again.
Many thanks,
Paul

Answer:External hard drive not visible

Hi, is any other external disk recognised? Can you see anything related to it using Disk Management?
(E.g. Windows key + R, diskmgmt.msc)

What make is it? Note:
High Capacity External HDDs Not Recognised in Windows 10 - Forums - CNET

Try this:
http://www.thewindowsclub.com/usb-3-...not-recognized

Have you tried uninstalling everything related to your USB hubs in Device Manager?
(Windows key + X, control panel, Device manager...)

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Hi.
I have a western digital external hard drive connected to my PC via Lan cable but Windows (10) not showing it.
I've connected it to Daughters Laptop on Windows (10) and it is showing there.
Any help appreciated.
Martin.

Answer:external hard drive not visible

In Device Manager is there a yellow question mark by the device? If so try updating the driver.
Have you tried running the Troubleshooter? Start - type troubleshooting in the search box, Hardware and Sound - configure a device, follow the instructions.

7 more replies
Relevance 82.82%

Hi all,
I have a 3TB external hard drive plugged in to my pc. I use it to stream movies and music to a couple of media players in the house via our wifi network. Recently it has disappeared from my view on the pc. When I plug it in via usb, nothing happens, yet when I plug it in to my daughters laptop it is recognised, leading me to believe it is a setting problem with my pc rather than a problem with the hard drive. Can anybody advise how to make it work again.
Many thanks,
Paul

Answer:External hard drive not visible

Hi, is any other external disk recognised? Can you see anything related to it using Disk Management?
(E.g. Windows key + R, diskmgmt.msc)

What make is it? Note:
High Capacity External HDDs Not Recognised in Windows 10 - Forums - CNET

Try this:
http://www.thewindowsclub.com/usb-3-...not-recognized

Have you tried uninstalling everything related to your USB hubs in Device Manager?
(Windows key + X, control panel, Device manager...)

19 more replies
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Hi there
I'm having issues accessing some external hard drives which are suddenly inaccessible (i.e. I have one that is fine but three that are not). They are seen as "e-drive" via my computer, in disk management it shows as no media, in chkdsk (via cmd run as administrator) it is not accessible. Searches reveal that the disk could have become inadvertently encrypted (rather than corrupted). Help gratefully sought! I am running Windows 7, 64 bit laptop.
Thanks in advance, Kate

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Hi!

I have a LaCie external Hard Drive @ 250gb. I use Windows XP pro sp2.

The problem I have is that my external hdd isn't visible in My Computer. It excist in the device-manager, and I can reach it through cmd. I also can get into it with shortcuts and it's visible in some programs. But IF i go into it with a shortcut I can't create a folder/file with long filenames or certain characters in it, BUT it works fine to do that if I browse it in cmd.

So, apparently it's some bug in windows xp, I've searched everywere for a solution, I've seen many with the same problems, but haven't seen one answer. Formatting is not an option. I've tried to reinstall windows, but it didn't help.

I think the problem started when I installed my iPod, but I've uninstalled it and reinstalled all USB-drivers etc, without progress.

Everytime I start the computer I need to assign a letter to the disk through the disk-manager, and it's gone when I reboot. In the disc-manager it says it's active and working.

I was thinking that it might be some old junk in the registry, or similar. The disc works at other computers with windows xp.

Thanks in advance
//Martin
 

Answer:Solved: External Hard-drive not visible

Try this to reset all the USB driver configurations.

Create a file with NOTEPAD containing the following lines and save it as FIX.REG
-------------------------- cut after this line --------------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]

"DEVMGR_SHOW_NONPRESENT_DEVICES"="1"
-------------------------- cut before this line --------------------------------

Double click on FIX.REG and say yes to the Merge Into Registry question.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Disk Drives that you know are not present.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.
 

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Hi, I have a 1.5 TB Seagate external harddrive about 3 months old . Ive gone to open it today and its not there . After playing around for a little while , i realised its showing up as f drive , but when i try to open it ,it says disc needs formatting . I went into disk managment and it is showing up as disk 2 still as f drive , the decription says GB Unknown (BitLocker Encrypted) . If you cant tell i know sweet fa about what im doing , can sombody help please?
 

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Hi, I have Maxtor external drive, it has a Norton Ghost BackUp copy of my computer. Computer crashed - when I use Maxtor external disk it is not working.  so I connected it to my notebook. got mes: hardware found, installed, ready to use.... but I don't see the disk in "My computer? i uninstalled it in device manager and install again nothing worked. I need it as it has a Norton Ghost BackUp. And again all info: found installed, ready to use... but not visible??? I am confused.Any suggestins? 

Answer:maxtor external hard drive - recognaize by comp but not visible

Welcome to the CH forums. What caused your computer crash? Was the external connected to the computer at the time and turned on? Did you ever verify that the Norton Ghost data was actually there? truenorth

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I was formating a Fujitsu external hd. i think i deleted something i shouldn't have. anyway it is not visible now in Explorer. how can i get it back?
 

Answer:External HD not visible in Explorer

try right clicking on my computer, click manage, click disk management, on the bottom right of the window, scroll down until you find your drive. assign a drive letter to it. if it's not there well you gotta try something else.

Hello and Welcome to Techspot :grinthumb
 

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Lately windows explorer has been crashing every time I turn on my external hard drive. And since then I also seem to have lost all my cookie information since I now have to reapply my passwords. I have created a log using VistaForums SysInfo but I really don't know what information I should provide the forum with to solve this problem. I was using a program that searches for duplicate files when the crash happened. Also as soon as I turn off the external Hard Drive explorer seems to work fine and I am always being asked to format the external hard drive.

Answer:External Hard Drive crashes explorer

You obvioiusly have a virus what virus or spyware protection do you have?

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I installed an external USB hard drive containing a 60 gig Maxtor hard drive to my system. Windows Explorer don't see it but Disk management does. Disk mgmt. says it's 57.2 gig FAT32 healthy and active. This drive has XP on it along with files I need. I don't need the XP on this drive. I tried a different drive in the enclosure and it works fine but it's NTFS 40 gig. I would put the 60 gig inside my system but it's an IDE drive and everything inside is SATA. I tried to change the file system to NTFS using EASEUS partition manager but got an error ?? This program also sees the drive and the files on it. I also tried moving the USB drive to a different system with the same results. Any ideas how I can access the data files on this 60 gig drive?

Many thanks.
 

Answer:Solved: Explorer don't see external hard drive

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Ugh, ive been looking all over the internet for a solution to this. Anyway, im borrowing my friend's external hard drive to transfer some stuff from my laptop to my desktop when my laptop for whatever reason crashed. Now when i started my laptop back up, explorer doesn't recognize the external hard drive. However, disk management seems to be able to recognize the external hard drive as a separate disk. Does anybody know how i can get my explorer to recognize the external hard drive?
 

Answer:Can't get explorer to recognize external hard drive

Since it's recognized by Disk Management, I'll guess one of two things

1. See if this might help How to Cleanup and Remove old USB Storage Drivers

2. Otherwise, it could be filesystem corruption on the disk. Have you tried connecting it to a different computer to see if it works? If it still fails on other computers as well could be windows sees the disk when connected but doesn't recognize a valid filesystem any longer so doesn't mount the logical volume. Try TestDisk for partition/data recovery
 

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I have a 1.5TB WD external hard drive. It was running extremely slow so i ran a defrag and it fixed it. But it also has a mac partition on it so i ran the repair disk thing for mac in disk utility.
However my mac is a laptop so it ran out of battery part way through the operation. Now when i plug it in it both the mac and PC it is not picked up in explorer and Disk management (under computer management).

So no partitions show up in either finder on mac or explorer on windows

Edit: When i connect the hard drive it has a flashing light on it like it normally does when it connecting to pc just before it shows up in explorer. It has been flashing like this for hours as it has been plugged into pc this whole time. when it connects and shows up in explorer and is not in use that light normally stays solid
 

Answer:Need help with a external hard drive not showing up in explorer

I'd start with test disk:
http://www.cgsecurity.org/wiki/TestDisk
\
FWIW: I have Ubuntu on my Netbook. If I start a lengthy operation like defrag on battery, it will ask me if I really want to do that. I've run into a number of prompts like that, and it makes me wonder why Windows never figured that out.
 

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I have 500 GB external hard disk of Seagate brand, I have classified all my stuff into 4 main folders but only about 1 of them is visible in explorer or the cmd prompt. They are not set as system or hidden files and I can get to them by typing in the path in the address bar. I tried the chkdsk /f command but its not working due to NTFSAnyone got any ideas as to how to get them back?

Answer:In external USB Hard-disk folders not visible

if you can type the path and get to them, create 3 new folders, and copy the contents from the hidden folders into themi hate computers!but cant help myself....

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Hi, really hoping you guys can help me out here!Im on Vista and have got an external hard drive which i use for when i backup. However, when I plug it in with the USB and turn the drive on, Windows Explorer just freezes and I cannot access it, until I unplug the device and restart explorer.I have plugged it into another PC which runs on XP and works perfectly. So I then took everything off it and put it on that PC and re-formatted the drive, however it still freezes on my Vista PC???Also, i have ran it in safe mode and seems to run ok then??As far as im aware external hard drives dont need drivers? So i really dont know what I can do?Does anyone have any suggestions please?Thanks a lot

Answer:External Hard Drive Freezes Windows Explorer???

Reinstall the drivers.

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Using Windows Vista on one computer and Windows XP on another - same problem with both.
Therefore I believe it is a problem with my Seagate Free Agent Desk 1,00GB external hard drive. Other external hard drives work ok.

THE PROBLEM: Reading and recovering data [digital pictures] from the hard drive. No problem with saving to the drive. Explorer will recognize some files but then locks up and does not respond.
I try to copy the files to another hard drive but only get a few or none at all before it quits responding. I then tried to copy to my computer hard drive but ran into the same problem.
 

Answer:Windows Explorer/External Hard Drive Issue

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Well, this morning I formatted, and plugged my external HDD into my laptop once I was done, and was transferring my files. It was transferring around 120 gigs so I went and took a nap. When I woke up, my laptop was closed, and the external HDD was unplugged....I think my mom or brother did that.

Later in the day I noticed not all of my files were back on my laptop...so I plugged it in to finish getting them....
But.... When I plugged it in nothing happened. When I clicked the start orb, then went to my computer, it stopped responding (windows explorer) so....I unplugged it, and Windows Explorer was fine then. The HDD made the noise like it started up..so I don't know the problem. So, I went and plugged it into my mom's computer, it didn't recognize it / it didn't show up.

Any ideas why this has happened? Any ideas on how I can fix it?
Thanks!
It's a SeaGate 2 terabyte External HDD btw.
 

Answer:External Hard Drive Corrupted/Freezing explorer.exe?

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I did a factory reset, and now do not see the Western Digital external hard drive listed under File Explorer.

Prior to the factory reset, it was listed as Drive F.

Would be grateful if you can tell me how to get it to show up again in the list!

Image attached.

Thanks.

Answer:File Explorer does not show external hard drive

From the Start Menu, open Disk Management and see if the hard drive is listed. Does it show that the space is unallocated?

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I am using Windows XP SP3.

My external hard drive isn't showing up in windows explorer. It does show up in the disk manager and it says healthy.

I have tried changing the drive letter and that didn't work. I have also tried plugging it into a different usb port.

It has never done this before. What is going on?

Answer:External hard drive not showing up in windows explorer

Post the data reflected in Disk Management for this drive, please.

Both from the upper and lower levels of the Disk Management screen.

Louis

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I find that my external hard drive (Western Digital Desktop drive) is inaccessible. When I try to access it through Windows Explorer, It does not show the device at all. The HDD is detected by the device manager in disk drives.

The HDD is not detected in other 2 computers too. tried in a mac and windows laptops.

I ran CHKDSK. At the beginning, it gave me the following message: "Warning! F parameter not specified. Running CHKDSK in read-only mode." It claimed to fix some things at the end of step 2, but it didn't help.

Device Manager thinks that the device is running properly.

I rebooted the machine but that didn't help either.

I ran chkdsk/f as suggested for one of the similar problems in another thread, but for that lucky guy, the drive was visible in windows exploreer.

Any ideas?

Pls pls help me a it has all my important data in it.
 

Answer:External Hard Drive not detected by Windows explorer

Have you run fdisk to partition it and then formatted the partition(s)
 

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Hello everyone!

I just built my new computer and everything seems to be working fine hardware-wise. I put in my old hard drive which still has Windows Vista 32-bit on it. It booted up fine (booting up and shutting down is extremely slow though), I installed some of my motherboard drivers (LAN driver, USB drivers etc.)

I am going to install Windows 7 Home Premium on it as soon as I have backed up some important documents, music and programs. However, my external hard drive (USB) does not show up in My Computer! I checked the Hardware panel thing (Apparaatbeheer), and it does show up there. Is there any other way I can access it or are there any fixes? I tried deleting some HighFilters in the registry, but this caused my PC to go in a reboot-loop.
Could I transfer files over a LAN-network to my laptop?

I have just installed CrashPlan, could I use that to back-up all my files? I don't want to pay for it and my upload speed is quite low (around 700kB/s and I want to back up over 22GB).

TL;DR: I cannot see my external hard drive in Windows, is there any other way I can access it, or backup my files (22GB+)?

I can provide any additional information.

Thanks in advance!
 

Answer:External hard drive does not show up in Explorer/My Computer

/Close http://www.howtogeek.com/howto/windows/find-your-missing-usb-drive-on-windows-xp/ This worked for me

It didn't have a drive letter. I had to activate it as a partition or something, but it shows up and I can access it now, and that's what counts
 

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Hi there, I recently got a new Dell Latitude E6500 computer and whenever I plug in my 1Tb External Hard Drive, Window Explorer freezes until I turn off the hard drive. I have tried this hard drive in other computers and it works fine. I have also tried other external hard drives in my computer and they work fine.Any idea what might be the problem?Thanks very much!

Answer:External Hard Drive Freezes Windows Explorer

Bump? Please help, I can clarify any details if it helps.

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I have a x64 windows 7 and an iomega eGo external hard drive. The external hasn't been used in a while, it's just been sitting in my desk drawer. I'm trying to see if I have any files on it, but every time I plug it in, and try to open it, the green loading bar in Windows Explorer moves to the end but never finishes and the program (Windows Explorer) stops responding.

I don't think I have any really important files on there, I think I've moved them , so if I have to reformat it or anything it should be okay. But is there anything else I can do?

Answer:External Hard Drive Windows Explorer Not Responding

Try this.

Download v 0.8.1 of the drivecleanup.zip from Drive Tools for Windows.

Unzip it to a folder, say drivecleanup.

You will have two folders Win32 and x64 each containing DriveCleanup.exe for 32 bit and 64 bit respectively.

Remove all USB storage devices/printers/card readers etc., from your system (except your Keyboard and mouse) and reboot.

Right click on the DriveCleanup.exe and run as administrator. (Use the *.exe file appropriate for your bit version of Windows.).

After the clean up act, reboot , plug in your Iomega external drive and check. ( After the drive cleanup every USB device plugged it will be installed afresh.)

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I am having a strange problem with my external hard drive for my backups. When I plug the drive in, it does not show up in Windows Explorer. I can make it show up by going into disk management and assigning it a drive letter, but the next time I plug it in, I have the same problem again. Any ideas why this might be occurring?
Edit: Turns out this is not limited to my backup drive. Once I assign a letter, the drives work fine. They will even keep the letter if I eject them and re-insert the USB connection, but any external media I plug in fails to assign a drive letter automatically the first time it is plugged in. While I do not see this as a huge problem, it bothers me that Windows is not working as it used to nor as it should.

Edit2: After reading some of the related forums, I realize I should be clear about a couple things. I am having this problem with drives that have already had their drivers installed in Windows. I do not get a dialog saying that Windows is installing these devices because the devices have already been installed. For some reason, their volume letter has been forgotten by Windows and I have to re-assign it. I am being careful not to use the same letter more than once. I am plugging the drives in while Windows is already running.
Any help would be greatly appreciated so that Windows will automatically assign a drive letter to a device instead of me having to manually do it when Windows forgets what letter it had assigned.

Answer:External hard drive not showing up in Windows Explorer

Windows 7 x64 Quit Assigning Drive Letters Automatically helped me solve my problem. Ran an Elevated Command Prompt and typed the following commands.mountvol.exe /n
mountvol.exe /eGuess it just needed to be reset by disabling auto mounting and re-enabling it.

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Have just added a new external Hard drive to my system it shows in device manager under disk drives but nowhere else have tried using drive management but it's not there. Any idea how to get it to show. I have other external drives which show no problems, it's just this new one
 

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I'm in the process of getting a new computer and wanted to scan some old files before putting them on to my new computer. I decided to scan my old computer and my external hard drive.
 
I used Bitdefender Rescue CD to scan both my old Computer (runs Windows 7) and my external hard drive (Western Digital, My Passport, 1 Terabyte).
 
The scan on my old computer came up clean, no infected files.
The scan on my external drive listed two infected files.
 
1. EXPLORER.EXE 
 
Trojan.Agent.VB.H
 
2. yudald.bat
 
Trojan.Generic.300285
 
These two files reside directly on the drive (if the external drive was drive E:\ the two files would show up as E:\EXPLORER.EXE  and E:\yudald.bat). The two files were also "protected operating system files".
 
After the initial scan I decided to view the files myself from Windows. I rebooted into Windows, went into Folder Options and unchecked the Hide protected operating system files (Recommended) option. I could see both files on the drive. I decided to scan the files with Avast and they both showed up as trojans from that scan as well.
 
During this process I accidentally clicked the EXPLORER.EXE file. Windows displayed a message saying that the file did not exist at E:\EXPLORER.EXE. I quickly shutdown my computer and rebooted the Bitdefender Rescue CD. I scanned my external hard drive again. This time only the yudald.bat file showed up. I deleted that file. I scanned ... Read more

Answer:EXPLORER.EXE and yuldald.bat Trojans on External Hard Drive

Hi there,I'll try to answer your questions to the best of my ability.1. It's hard to tell since explorer.exe is a legit file, but it can also be malware using that name. The best way to determine is to submit it to an analysis service like VirusTotal to check it against multiple scanners.2. It is unlikely, but malware usually don't infect documents (unless it's ransomware, then they encrypt the files).3. Was the external drive plugged into other computers at one point? Just plugging it once into an infected computer is enough to get it infected.Which antivirus are you using? There can be a second possibility that your machine is infected and the infection went undetected, therefore infecting your external HD you are using.4. Images, videos and documents usually do not get infected by malware. I think they should be safe to recover using a live Linux CD, for example. I'm not very sure about Flash games though - you might want to submit them to VirusTotal for analysis to make sure they are clean.5. There are multiple AV vendors offering rescue CDs - one of the most popular ones is Kaspersky Rescue Disk.Regards,Alex

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I have an external Samsung 640Gb hard drive which is not showing up in Windows Explorer, even though Device Manager shows it as recognized and working properly.
I am running Windows7 Home and this is something new as when I bought the drive it showed up in Explorer.
Could anyon e help - I really need this drive as all my backups and programs are on it!
TIA
Pierre

Answer:external hard drive not recognised in windows explorer

Click the Start button. Right-click on 'computer'. Select 'Manage'. Click 'Storage/Disk Management'. Right-click on the drive and select @Change Drive Letter and Paths..'. Select 'Add', accept the suggested drive letter and click OK. The drive should now be recognised.

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Hi there,

I am having a problem with explorer.exe. When I click on certain folders in My Documents, the CPU Usage rockets and it takes ages for the next page to materialise. This is most frequently happening when navigating around my External HD, which for reference is a 320GB Seagate FreeAgent Desktop USB. I have defragmented the C: an D: drives of my computer, despite the fact that the analysis reveals that I don't need to. I have run Spybot S&D, which says that I have nothing malicious to worry about on my computer. Finally, even though I have disconnected my external HD, the slowness has spread to my main hard drives.

I would very much like to know what is going on, and hope that someone might be able to help me. I have attached my HijackThis log file.

Kind regards,
Nyapsta.
 

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I have two PC?s using XP Home and networked through a BT Home hub. Both of the PC?s have external hard drives attached and each of those external drives have been visible to the other via Windows Explorer. I have just installed a new hard drive on PC1 and restored an image created the day before. Those external drives can still be seen from their own Windows Explorer.I now find that whereas I can see the other PC in Windows Explorer and can access the folders within the internal drive, I cannot now see the its external drive. What do I need to do to access those external drives?

Answer:External drive not now visible on other PC

Try "unsharing" the external drive (although it may already have lost its shared attribute), reboot the PC and then set the external drive as "shared" again.

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Posted this on Networking forum but no replies, so thought I would try the Helproom.I have two PC?s using XP Home and networked through a BT Home hub. Both of the PC?s have external hard drives attached and each of those external drives have been visible to the other via Windows Explorer. I have just installed a new hard drive on PC1 and restored an image created the day before. Those external drives can still be seen from their own Windows Explorer.I now find that whereas I can see the other PC in Windows Explorer and can access the folders within the internal drive, I cannot now see the its external drive. What do I need to do to access those external drives?

Answer:External drive not now visible on other PC.

You need to Set sharing for the external drive its probably change drive letter.Set sharing for the new drive letter.

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So I have an interesting (maybe not) problem. I tried searching for a fix on here, but the issues seem to be different. I have a Western Digital Mybook external hard drive, that I use to hold my music and video files. It is formatted, working properly, and shows up in disk management. However whenever I turn on my computer it refuses to show up in Windows Explorer. I can unplug the USB connection and replug it in and it will show up, however if I close windows explorer and re-open it the hard drive will no longer come up under "computer". I can access the folder through an icon I created on the start page, and I can play the files in iTunes, it just refuses to show up in Windows Explorer. This is driving me crazy, any ideas? Thanks in advance.

Answer:External Hard Drive Refuses to Stay in Windows Explorer

Have you tried plugging the drive into a non-partisan, third party PC if available?

And did work before correctly in a previous Windows OS?

Is the little indicator light blinking?

Is the drive and/or files somehow hidden?

There are a LOT of different reasons as to why an external hard drive isn't working properly, more details are a must.

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I am having problems accessing a newly installed external hard drive. Keep getting the "windows explorer has encountered a problem" message , after which my computer goes back to my desktop. Everything else seems to run correctly. Please note that I am a noob about these things. Please help. I can move content onto the drive succesfully, it's just opening it without resets or freezes that is causing the problems. thank you in advance.

Answer:Windows Explorer Problems When Accessing External Hard Drive

Is this a hard drive that you bought pre-configured, or is it a hard drive that you've bought a drive caddy for? If it's pre-configured, then I'd suspect an issue with the hardware of the external drive. If it's your caddy, then I'd suggest checking the jumper settings on the hard drive to ensure that they're correctly set.

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Hello,

I've been having a problem with my Lacie 1TB external HDD for some time now. I'll just precise that it's a USB 2.0 disk and has an on/off switch. I apologize if the post is long but I'm gonna put in everything I can think of.

The disk worked fine for a few months then at one point it started hard clicking and soon after I was unable to transfer any data in or out of the disk without causing the transfer to hang after about 20s. I sent it back to Lacie for repair and, long story short, after they "lost" my disk, they sent me a brand new one, but apparently the repair centre wasn't informed so I received my old disk too, repaired. So I now have 2 similar HDDs.

My problem is

- at first, when I tried to run the format tool preloaded on the disk, to format the disk before use, it hanged and the progress bar didn't move. The only way to close the window was to shut down the disk. That happened on both disks, and they were then listed as RAW in disk manager.

- I tried to format or delete the volume using window's built in tool, but when I select my format options and click ok, it just gets back to the disk manager with the hourglass mouse pointer, as if it's doing something although there is no progress bar or anything. It just stays there for hours although it should be super fast as the disk is empty. I tried different softwares like partition magic but they just hang on "detecting devices" as soon as I turn the disk on. Same thing for disk manager... Read more

Answer:Windows explorer freezes when accessing external hard drive.

Hi welcome back wolvo7,
Sorry to hear of your problems.
If you have sent the repot of BSoD using this method it is OK:_
Blue Screen of Death (BSOD) Posting Instructions
If not please download this & upload report with next post.
I will inform a member of the forum BSoD experts, who when available will comment on your thread.
Meanwhile I ask you to be patient.

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Hello i'm kinda a newbie to anything to do with external hard drives and/or Corruption.
But my external hard drive recently has become unusable, When it's plugged it only shows "Local Disk ( G: )" on My computer, with no drive size/space left. (Image to explain, Yes i know My primary drive is full, but i have no external to backup on. Here)

Any interaction with it will cause windows explorer to crash, and forcing to restart windows explorer, looking around the web i see no real fix i feel like trying, as there's around 600GB of data on there i wish to keep.
So i thought it'd be best to get a hopeful fix specific to my problem just to make sure i don't mess-up and lose the data.

The Harddrive itself is a "Hitachi 1tb External Hard Drive", For what model i have no idea, but looks exactly like this image: Here
It's a Dual power-source external hard drive connected by USB 2.0.

the only real problem i had with the drive prior to this problem was i had a little notification when it was connected asking me to scan for errors, i was kinda worried about the possible corruption so i went ahead and left it to scan the 2 billion odd bytes from what i remember , took ages to do but the problem was still there, I saw no issue with any of the files on there after pressing the "continue without scanning" so i just thought it might have been a bug, as the drive seemed normal.

But then after a while this problem occurred and since hasn't been fixed,... Read more

Answer:Cannot access 1TB External Hard drive (USB) Crashing windows explorer

Hi,

Lets have a look at this in Disk Management - can you open it and attach a screen capture image of it please?

Regards,
Golden

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Hey everyone, I am new here, and I am having some trouble fixing my external hard drive.First of all I am using: Windows Vista Home Basic, Acer Aspire 3680-2354 Laptop/Notebook, 1 GB Ram.Whenever I plug in my External Hard drive into my laptop, I get two error messages:"Windows Explorer has stopped working""Windows Explorer is restarting"Then my desktop blinks with its icons on it, and then re appears. This has a continous cycle. Every 20 seconds or so it restarts. Heres the catch:I reformatted my hard drive, removed everything on there cause I backed up my files onto other computers and deleted everything on there. I re put the files back onto the hard drive, and it still does this windows explorer thing.Another thing is whenever I do not hook up my external hard drive to the laptop, my laptop is fine, free of anything. *This problem only happends when I hook up my external hard drive into my laptop.  I have been trying for days to fix this problem, but still no luck.Please help, it will be much appreciated!!!!

Answer:External Hard Drive Problem- Linked To Windows Explorer

Does it work with other computers?

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this is kinda messed up...
this is kinda messed up...

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So, my external worked fine the other day, but now it just won't work. I connect it, try to open it in My Computer, and the window freezes. The rest of the computer is fine. It doesn't show up in the My Computer folder either. I have to disconnect it to unfreeze it. It unfreezes immediately when I do, and says "You must format this hard drive to use it. How'm I supposed to format it if it's not in? Plus, I have important stuff in it, so I really don't want to.

What can I do, what's the issue?
 

Answer:Windows Explorer freezes when I connect external hard drive.

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On occasions, my external hard drive will not appear in Windows Explorer when I switch it on. Switching it off then on again doesn't work. Unplugging and reconnecting the USB lead sometimes works but more often doesn't. The only sure way I've found on getting it to appear in Window Explorer is to leave it switched on and to re-start my PC.
Does anyone know how to jolt it into appearing in Windows Explorer without having to re-start my PC.
(The external hd is a WD MyBook 3Tb USB3 unit & my USB sockets are USB3. I'm running Windows 8.1)

Answer:External Hard Drive Doesn't Always Show Up in Windows Explorer

had this problem too ages ago gave up in the end. hope a good answer comes in.

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I have a external hard drive, which is a Western Digital 1TB SATA, in a external adapter. I usually hook it up to my laptop via e-SATA. Today I hooked it up, and the computer saw it just fine. I could access it, but not do anything with it's contents. Whenever I tried to play a video off it, WMP would say it could not play the file. Whenever I tried to copy a file from the external drive to my C: drive, it would give an error message, something along the lines of the file path no longer existing. So I unplugged the external drive, shut it off, and rebooted the computer. Now when I attach the drive, nothing shows up. Under Computer Management,the drive is not visible, even after a re-scan.

I can hear the drive making it's usual start up sounds when powered on, so I think the drive is OK. With the drive on, when I connect the SATA cable, the LED briefly flashes, and the drive makes a quick accessing sound like normal, but then nothing happens. It usually does that, then it'll continue to access, Win 7 will see it, and then I'm able to access it, but not anymore! The external adapter has a USB connection as well, which I tried, but that's a no-go as well. Win 7 sees my USB thumb drives no problem.

Any ideas? Is this a software issue? Perhaps my external adapter quit on me?

Answer:External Drive No Longer Visible

What do you see in Disk Management.

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Hi,

Every time I navigate and browse explorer all my hard disk drives spin up and remain active for a long time.. The only hard disk drives I need active are solid state drive which hosts my operating system and drive letter E which hosts all my personal files.. I access that drive a lot to stream music and watch movies but everytime I open My Computer or browse hard disk directory all my hard drives become active? It is very annoying and unnecessary since they're synchronized backup drives so hosts identical information.. how can I prevent explorer reading (spinning) up my disk drives when navigating my computer and other parent directories?
C:/ System Files (Corsair 120GB SSD Partition 1)
D:/ Documents And Settings (Corsair 120GB SSD Partition 2)
E:/ Personal Files (Western Digital 2TB HDD)
F:/ Internal Backup (Western Digital 2Tb HDD)
G:/ External Backup (Western Digital My Book)
Z:/ Online Backup (Western Digital My Book Live Nas)

Answer:Navigating Explorer Creates External Hard Drive Activity (Disabled)

Probably a feature of explorer, I myself have long abandoned explorer for file management, I highly recommend Total Commander found here for testing, just has simple nag click when first running it, bought it ages ago myself:

Total Commander - home

Using TC, drives only spin up again if I select them on either pane after parking occurs.

There are other file managers, my favorite site for generic utility browsing/downloads is softpedia.com

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Hello. I have looked this problem up on the internet, yet none of the answers have been of much help to me. So now I turn to the experts. Recently my external hard drive (500gb, 400gb free space, Seagate Expansion Portable Drive) has come up with what seems to be a common error: "Windows Explorer has stopped working." I go into my hard drive and five seconds later the error message pops up, then it goes 'windows explorer is restarting.' All my icons disappear for a moment then reappear and my external hard drive has shut down. It never used to do this before - it's just started doing it a few hours ago. My computer is a Windows 7, and the antivirus I use is bullguard (if it's of any use.)I scanned my device for malware or errors but it says there's nothing wrong. Keep in mind this is only on my external hard drive. It never happens anywhere else on my computer.Your help is greatly appreciated!~Seki

Answer:'Windows Explorer has Stopped Working' < External Hard Drive Error

Does this external HD have its own power supply? I believe it does.Some uses report the segregate drives can fail after a few months. That should be rare, but I have seen that in more than one credible place. If the drive is inside of warranty , take it back now! But if the problem is the power and interface, you can test the HD by putting it into a desktop PC as the slave drive, or secondary drive.A new enclosure is about $30 here in the USA.

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1TB external hard drive is spinning when turned on, however my laptop is not registering the HD properly- previously it would come up with the hard drive name (G: VERBATIM) however now it just says G: Local Disk and comes up with the error message "One of the USB devices attached to this computer has malfunctioned and Windows does not recognise it".

It emits a tone when the HD is removed so obviously it is acknowledging the device, and it does still work, but it just isn't opening at all. Whenever I go into Windows Explorer and attempt to access the drive (or even just right click on the drive) Explorer freezes and I have to reboot.

I am running Vista Home Premium SP2, however the same problem is occurring on an XP laptop. Ideally I don't want to lose what's on the HD, there's about 400GB worth. Much of this is .avi's though, which going by other threads could be a factor?

Any help would be much appreciated.

Answer:Windows Explorer crashes when external hard drive is attached/accessed

Hi,

Normally in this situation I would recommend that you went into the Device Manager console and tried to uninstall then re-install the driver for the hard drive; but since you experience this on another machine as well it seems as though there are one of two possible causes - either the filesystem may have become corrupt to some extent, or the PCB in the external enclosure has developed some sort of fault. I would say try and take out the hard drive if possible (and if you don't mind potentially voiding any warranty that may remain), and install it either in an available desktop or another external enclosure and see whether or not you can access your data. If you cannot I would say the cause is the former unfortunately.

Hope this helps.


Regards,

Jon.

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Hey there,
I was wondering if any of you could help me with a little problem. I just changed computers, and copied all of my files from XP onto an external hard-drive. When I plugged this HDD into Vista I could open the hard-drive it's self but not the "Freecom Sync" briefcase which contained all of the files on the hard-drive.

Any suggestions?

Thanks.
 

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Hi,
I have been using an external USB Western Digital 'Elements' desktop storage drive as my main backup for a couple of years now without any problems. Over the last 48 hours the drive doesn't seem to be registering in 'My Computer' or 'Disk Management'? My Folder options are also showing Show hidden files option.
I've looked at other Forums and the suggestion is that the OS is at fault, I have also tried the External Drive on my Laptop and it worked fine. The other issue, which I believe is also connected to this one is that my secondary internal drive is also not showing?
Thanks for you help.
Jim
ps there was a moment last night when it was actually working but when I attempted to back up some files I received an error note advising me that the Drive was unknown, it has been inaccessible since then.

Answer:External Drive not accessible therefore not visible in 'My Computer'

Hello simmyjiff!

If the drive is working on your laptop just fine, then the problem isn't with it. You could be having a hardware issue with your other PC.

What is your secondary internal drive as make and model? Is it also completely gone from the system? Could you please provide us with your motherboard model, a list of all your storage devices and a screenshot of your Disk Management.

Also, if the two now not-working devices load successfully to your laptop, back them up through there, just in case.

Then check if your BIOS on the problematic PC needs updating, if you have all necessary USB drivers and clean the OS from viruses, malware, do a Disk Clean up.

Post back!

CK_WD

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I have a 2,5" 500GB external hard-drive with a single partition (NTFS).
I can see it in the disk management utility (see attached screenshot) but it doesn't have a drive letter nor can't I assign one.

Attached to another PC running Windows XP it says "unknown partition" but also error-free and NTFS.

The problem could have been triggered by unplugging the harddrive without securely removing it.

Answer:Doesn't show external drive anymore but visible in the disk management

is it have files on that external hdd??

on Disk Mgmt, right click the offending disk.
Select Change drive letters and path.
Assign a drive letter.

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Relevance 63.14%

hi there,
This is an ongoing problem I've had for some time. I am using an 80 gig Seagate HD as my C: Drive and a 40 gig HD to store music on. Although both are very old, theyve generally worked ok - up until a few months ago when I had a power failure. The 40 gig is full of my music but it isn't registering when I go into 'My Computer' (or anywhere else for that matter).
The odd thing is, when I go into Control Panel / System / Hardware / Device Manager, I click on 'Disk Drives' and there it is [ST340823A] (image enclosed). How can this be?
Clearly my machine is detecting the HD is there yet it isn't showing up in My Computer :confused.
I have clicked on 'uninstall driver' then on 'scan for hardware changes' and sure enough, it pops up again but still not in My Computer. This is puzzling me.
Also, when I click on the driver properties then click on Volumes / Populate, it says '0' volumes, 'unreadable' (image enclosed). I am baffled as the drive is (or was) actually full with my music but the main thing puzzling me is the fact that the HD is registering yet I don't know where it is.
Can anyone help?
Many thanks Skinno.
 

Answer:Hard Drive - visible but not there

Never run into this problem, so this may not help,but worth checking.
Open case while powered off and check the power plugin on your drive. May have shifted some and needs to be reseated.
From symptoms shown, data connector appears OK.
 

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I have a DAN PC from about 2000 running Win98 SE.  The Hard drive is a Maxtor 32049H3 20GB.I now have a Dell Dimension 8100 running XP SP2 with a 20GB Western Digital WD200 hard drive.The idea was to add the Maxtor HD to the Dell, complete with all my old data and transfer stuff across.  Checked online, reset the Maxtor's jumper to slave and attached on to the grey connector on the ribbon cable with the existing WD HD on the end of the cable on the back connector.Booted up and to my considerable surprise, all worked without even having to go into the BIOS. The Maxtor HD showed up on the Windows Explorer with its drive name as designated when it lived in the DAN. Could even run my database programme from the WD HD, using the data set on the Maxtor.Then, a couple of hours later (after I had re-booted a couple of times) found that the Maxtor HD was showing on the Windows Explorer as 'local disk' with no capacity figure showing and if you click on it, it says 'Drive is not formatted, do you want to format now' which of course I don't until I've got my data off it!I then discovered that the WD HD is set to 'cable select' (Why did the Maxtor work set to slave?) so I reset the Maxtor to CS but no change.I have tried running both drives on different cables, pairing the WD HD with the Maxtor in the DAN, both CS and master slave, but the WD HD doesn't show up at all on the DAN and yes at all stages I've gone into the BIOS and tried various settings, but generally setting both... Read more

Answer:2nd Hard drive visible for a while - then not!

Recheck the WD as some models also have a "master w/slave present" jumper setting as well.Make only one change at a time...BIOS's can get confused sometimes.

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I think this is a driver conflict, but can't figure out how to chase it down. When I open explorer from the start button (right click/explore) my second hard drive (labeled f is no longer visible. Neither are the DVD drive or CD/RW for that matter. My Computer will only show them occassionally, and it takes forever for them to load.
Any thoughts appreciated.

Steve Cox
 

Answer:second hard drive (F:) not visible...

What operating system? Any history leading up to this?
 

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A friend of mine recently got a new hard drive and asked me to install the OS. My problem is the BIOS see's the drive but when trying to install the OS there's nothing to install it to. No "c" drive.

Answer:Hard drive not visible

Has the drive been partitioned and formatted?

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I have a 80GB HDD partitoned as C: & D:. I recently installed Windows 7. Although it installed perfectly, d: was not visible during setup. It is missing in the Windows Explorer. I tried diskmgmt.msc and the drive does not appear there.

Help would be appreciated.

Answer:D: drive not visible in explorer as well as Disk Management

Hello Varuna,

It sounds like Windows may have formated the complete HDD during installation. Please go ahead and post a screenshot of your Disk Management window showing your full HDD layout to see if it may be able to help ID the issue.

In addition, open an elevated command prompt, and type the following in bold below, and post a screenshot of the command prompt showing all of it. It's to see what it shows as well for what disks and partitions/volumes you have. You can just close the command prompt afterwards. diskpart (press Enter)
list disk (press Enter)
list volume (press Enter)

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Hello, recently a friend of mine got a new computer but wanted to pull files off her old one. She had 2 hard drives in her old PC. So basically what I did was take them out and plug them in to the new PC as secondary drives. The first one worked just fine, appeared in windows, and I was able to drag and drop the files onto her hard drive.

The problem comes with the second drive. It is visible in the BIOS but it wont say new hardware found and there is no icon for it in My Computer. Now, I am decently computer savvy so I know all about Disk Management and the need to assign a drive letter. The problem is, Disk management DOES see the drive, but doesnt let me do anything to it except "Delete Partition".... granted, if she wanted the hard drive in the new PC just for the extra space I bet i could delete partition and it would work, but she wants files off of it. The disk management even says 16 of 20gb free, so it sees the hard drive and even measures the amount of it but why cant I access it? Yes it was a windows drive, not a linux one or anything... Any help is appreciated.
 

Answer:Hard drive not visible in Windows

hey dmzta317

If the HD was working in the old computer, you could just them both back, copy the files to the other working HD and then format the one not working when plugged into the new computer. Might save you the trouble of trying to figure out what the problem is with detection .... mind you, I can't say that I know what the problem is.

Spyder_1386
 

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I connected a new sata hard drive to my XP machine, Bios sees it but windows doesn't, when I select add hardware, it shows hard drive already installed, it also shows in device manager. How can I format it for use.

Answer:Hard drive not visible in Windows

Via Disk Management.Control Panel - Admin Tools - Computer Mgmnt - Disk Mgmnt.Assuming you can see the drive there - make a partition (as desired) on it - then format.

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I have a Dell Latitude 100L Laptop. When I turn it on, the blue Dell logo screen appears, then it goes to a blank screen with a blinking cursor in upper left corner.

I did a Windows repair, no change.
I did a windows recovery, no change.
I did a chkdsk, all pass, no change.
I did a chkdsk /r, repair one unit, no change.
I did a new MBR, no change.
Dell Utility disk, all pass, (IDE CONFIDENCE not green, but pass), no change
Run KNOPPIX / LINUX CD, Fully manipulate drive, no errors.
Run HDD as external drive in home computer, no errors,

Put everything back in, no change, still won't load OS.

Any and all ideas would greatly be appreciated.

Answer:[SOLVED] Hard drive visible in one OS, but not another.

Hmmm... I guess Windows really is that stupid huh?

Is this recently after you installed linux on a machine already running windows?

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I use Windows vista, I have an external hard drive that I plugged into my friends computer. He uses linux, and now, when I plug it into my computer, the data is no visible. the meter says that there is still 300gb of data though. help me!
 

Answer:Hard drive data not visible.

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I've had this problem for a while now and so far I've not been able to solve it. Basically I have a Samsung SP0411N hard drive and I used to be able to access it for backing up files. It's an internal EIDE HD so I would connect it as a slave every time I wanted to back up files as I never had an external HD then. One day I just couldn't access the files anymore. Although looking at it in explorer it indicated, and still does,  that there are files on it which make up 25 of the 40 Gig it can store, I can't seem to access it. I've tried several hard drive recovery applications but none of them have been that good. Can any one recommend a good hard drive recovery application I could use so I can mend it. The drive works but I just can't view the files I know are there. Would I have to add a partition or something perhaps? Ideally I'm looking to repair the HD and assuming it works physically then it must be repairable? As far as I can remember it was never used as primary Hard drive so it doesn't have an OS on it. Help!

Answer:Files not visible on Hard Drive.

A little confused here...Your subject states the files are not visible on the hard drive, but you state in your post, the files can be seen but are not accessible.  Is this the case?Has this drive always been in the computer you are referring to?  Can you access any of the files at all?  Have there been any changes to the "Users" permissions on this computer?  Are any of the files on it private?Try this:1.  Boot into Safe Mode.2.  In Windows Explorer for that particular drive go to \Documents and Settings\ and right click on the username folder.3.  Check the Security for the folders for that particular user and make sure the files and folders are not set as private.See if this works, at all, and post back with your results...

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I have a problem computer, the BIOS says there is a hard drive present, XP and fdisk say there is no fixed drive.Any one got any Ideas.Bruz

Answer:Hard drive visible but unseen by XP

Are we talking SATA here ?Marv

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Hi all

Complete noob so be gentle. I recently attempted to use a Daemon Tools for the first time to use to install a game. It all worked fine until the next time i started my computer. It now takes ages to load up and when it does it is incredibly slow and hardly any of my programs work. Checked the 2nd Hard Drive (D) which appears on the list of drives, but no information is accessible from it. In fact, if i click on the drive, or any program or file that runs from that drive, there is a 5 minute wait and eventually I get the Stopped Working message.

I figured that the problems with slow start up and programs was with this D drive so i removed it and loaded up to check and everything worked fine (apart from things based in that drive obviously). I checked for viruses using AVG which came up with nothing, but it crashes if i scan the D drive.

So my question is this, is my 2nd hard drive completely corrupt (it's got all my music and documents on so i really hope not) or is this a reversible problem created by Daemon Tools? Also, is it possible for a corrupt second drive to make the whole start up and running of the computer slower as it seems odd, i may have made a basic master/slave error or something when installing it, but it has worked fine for a year or so.

I have since uninstalled DT and the game but the problem remains. I have tried the Vista repair system which did nothing and i have also restored the computer to a time before i installed Daemon Tools an... Read more

Answer:Hard drive visible, not accessible

Daemon Tools can cause much damage to a system, not necessarily to hardware itself.

Connect the HDD in question to another system and see if it recognizes it. If so, copy your files off it, then reformat the drive.

Post a screenshot of Disk Management - be sure to expand the screen prior to taking the pic -
START | type diskmgmt.msc

Regards. . .

jcgriff2

.

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Hello,

I just bought a 160GB SATA WD hard drive (for backup purposes) and began following instructions onFormat backup drives with NTFS

I successfully completed Step 7, but my new drive does not show up as per what microsoft have said in Step 8

On the contrary, the "Computer Management" >> "Storage" >> "Disk Management" still shows my new drive as Online and Unallocated.
(I've attached a snapshot).
The C: and E: in my PC are one physical drive, but partitioned.

Any help would be highly appreciated.
 

Answer:Solved: New Hard drive not visible

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Hi there,

I won't get too deeply into the harrowing saga of how two external hard drives of mine died within days of each other. Rather, I'll just say that I would like to do a virus scan on several external hard drives (including/especially the one I just got to replace the others). In other words, I want to find out if there was a virus or something in the material that I'm putting on the hard drives that makes them die. Could this be possible? If so, how can I conduct a virus scan specifically on the external drives?

Thanks!
Sonya

Answer:Scanning an external hard drive for viruses? External Hard drive DRAMA!

In My Computer . . right click the external drive and select Scan with { name of AV }

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I'm using a Dell Windows XP Home Edition. I installed a second matching 80G hard drive to use for transferring video from VHS to DVD. It worked OK until now. After my last project, the drive shows about 50G as used. I erased all files from my last project but it still shows 50G as used. I had to use the original drive to finalize the DVD because this second drive gave the message that there was not enough space. When I go to Windows Explorer and open D Drive (the second drive), the only file visible is Temp and it is empty. How can I delete whatever it is that is on this drive?
 

Answer:Hard Drive is Full, No Visible Files

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i got an old pc, with a 20gb ide drive (wd200eb). the drive has been binary wiped and now i want to install a new os. in the process of doing so, windows setup said it could not install on this drive. i then took a hard drive out of another computer and connected it with the wd200eb the pc was able to boot from it. then when i went into my computer, the wd200eb was not visible. i went into disk management, hoping to format it, but it was not there, but it is visible in device manager. what is the problem??

Thanks
 

Answer:Binary Wiped Hard Drive Not Visible

The boot sectors are probably corrupted. Try regularly formatting it as an external drive. Then reformat it and reinstall the OS as an internal drive.
 

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My wife's computer was recently infected with several viruses which caused task manager, regedit, and folder options to be disabled. I discovered a simple program to manually correct the problem since I could not use regedit. Unfortunately the computer still has a major problem and I have had no success finding a solution. The hard drive has two partitions. Both show the correct size and the space remaining properly. However, when you open either drive, very few files are displayed. I know the files are there because all of the installed programs work fine. The option to show hidden files has been selected. Using the DOS prompt and a simple DIR, the files are still not visible. However, when using a antivirus program (AVG and NOD 32), all of the files are listed when a scan is performed. I should also add that when you try to open the D partition, you are given the option of which program to select to open a file of unknown type. MY DOCUMENTS does not have any problems as well.

I am totally stumped and would appreciate any guidance you may be able to provide.
 

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Hi friends, I have a Dell Dimension DXP 051 with 500 GB hard disk, which is not partitioned, and my O/S is Windows XP Home SP3.
In "properties' my hard disk shows the capacity as 465 GB.No other partition is visible.I wonder where the remaining 35 GB has gone?

Pl. enlighten me.Thanks
 

Answer:Solved: Hard Drive Partition not visible

The difference is in how Microsoft and hard drive manufacturers define gigabytes. 465 Microsoft gigabytes = 499,289,948,160 hard drive manufacturer bytes (roughly 500 GB).

To use the drive you need to partition and format it.
 

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I installed an USB external hard drive (FAT32) on an XP machine to act as a backup device for a special data base. I have this machine work grouped with a 98se. All network functions are working correctly except using the new external HD from the 98 machine. While attempting to access the USB HD from the 98 machine i get a message saying insufficient memory, and i can not open the drive. (i have the drive sharing set)

Any thoughts?

Answer:USB Hard drive visible but not accessabe over network

Try inserting more Random Access Memory that is compatible with your mobo

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Here's the situation:
Hard Drive: Western Digital
OS: Win XP NTFS
Is this a mounting problem?? If so.. how do I mount the drive?
Original problem is that the pc wont start on boot. I pulled out the drive and put it into an external enclosure and connected it to my other pc vis USB.
The drive powered up; began spinning; no strange noises etc.
The pc recognizes the connection of a USB device but it does not show on the computer other than the device manager. According to the device manager, the device is working properly and make and model is correct.
Yes, this is where you tell me to reformat but I need the data! Part of my thesis that didnt make it to the backup drive!!!!! I would appreciate any suggestions you have!
Thanks!
 

Answer:Hard drive not visible except only in device manager: Help!

How was this "bad" drive formatted? NTFS or FAT32?
 

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Just installed Windows 8. I have a second physical hard drive that I ensured was plugged in correctly. Now it is not showing up. What did I do wrong and/or how can I fix this. Thanks.

Jim

Answer:New Install Second Physical Hard Drive Not Visible

Double check you cables and connections. Does it show up in the BIOS? If it's not being detected by windows it's likely not being detected by the motherboard. IDE or SATA?

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So recently i swapped 2 hard drives because one of them had more space on it. The new one i placed it into my pc and copied all the files from the old hdd to the new one. Without realising when i tried to reinstall windows on my other PC using the old HDD i couldnt format it, or even to try to overwrite anything on it. I tried doing all the basic windows recovery methods but later on windows wouldnt even recognise the hdd. Within disk management my hard drive is there however the hdd doesnt have any drive letter and on the hdd icon is a red arrow pointing down. Its showing my total space but its unallocated. Im trying to use something called partition recovery wizard and so far a message keeps popping up with com. management with "you must initialize a disk before logical disk manager can access". Its giving me 2 option. MBR and GPT and I read that its best to use GPT so i clicked on that but its saying that the media is write protected. I tried listing all the disk volumes within cmd to try and erase everything but there is no drive letter for the hdd which isnt going to work. Can someone assist me?

Answer:Hard Drive Swap isnt visible

can i get some help please

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I know this is has been addressed before; however, the responses did not solve my issue. I will include more detail about my issue in hopes of a better diagnoses.
I accidentally changed my external Data hard drive from NTFS to HFS when prompted, while connecting via USB to a macbook. Now I can no longer see the hard drive via USB or direct connection to my PC.
I took it out it's case and noticed it has an IDE connection for a motherboard that only has SATA connections. I purchased an IDE to SATA Adapter and installed it into my computer.......nothing. The BIOS and Windows still does not see this drive.
I am aware I have two separate issues. In order to correct the file structure issue I have to gain access to the drive.

This is a Data drive not a boot drive, of which I am trying to recover important data from.

HELP!!!!!!!!!!!!!!!!!
Information:
The hard drive powers up both in the external case and with the adapter.
OS:
1. Windows 7 Professional x64 (with all updates)
Mother Board:
1. ASRock 880G Extreme 3 (with latest bios)
AMD Phenom II X4 965 Black Edition
BIOS:
1. BIOS is set to IDE mode
Hard Drive:
1. Western Digital WD2000JB-00GVA0
(single or master pin setting)
Adapter:
ULTRA SATA to IDE 100/133 Adapter #ULT40322
 

Answer:My hard drive is visible to windows or BIOS

Did u try going to diske management? (Start, Programs, Administrative Tools, Computer Management, Storage, Disk Management) I have had drives show up there that are not active and been able to format and make active.
 

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Hi,

I have a bit of a problem where one of my hard drives can not be seen in My Computer or in Disk Management. Firstly I thought the drive had died on me, but then I noticed I can still see the drive in Device Manager and I can still disconnect it using "Safely Remove Hardware".

I removed it, then rebooted the machine and it still could not be seen in My Computer".

In Device Manager and "Safely Remove Hardware", I have noticed that my other drives are labelled in the following format;

WDC WD2500JD-00GBB0
WDC WD2000JD-00GBB0
WDC WD2000JD-22HBB0

The one that doesnt work is labelled;

WDC WD2500

It has the 2nd part of the identifier missing, they are all Western Digital drives.

Does anyone know what has happened to this drive and if there is any way to recover it without loosing the data?

Cheers in advance
 

Answer:Hard disk drive not visible in My Computer

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Posted this in the networking forum a week or so back without success.....so trying again here!

I have a weird problem that has me completely baffled. I have a WD MyBook NAS drive that appears to work perfectly in that I can open it in Windows Explorer and access all the files it contains. However, it is invisible in the file / open dialog of all MS Office applications - and similarly, if I try to point iTunes to the iTunes Media folder that the drive contains, it does not appear among the network resources there, either.

Today, I succeeded in pointing iTunes at the drive by inputting the path instead (it is \\192.168.1.6) and my library updated - which was promising. But when I tried to play a song, it said that the file could not be located. Tried to locate it, and once again, iTunes could not see the device.

I have another laptop (running Windows 10) which doesn't have the problem - which would perhaps indicate that there is nothing wrong with the way in which the drive is configured and that instead, there is some setting on the Windows 7 box which is preventing programs from accessing the drive in the normal way.

Anyone have any thoughts? Here are the answers to the questions in your pinned post (and I have also attached an ipconfig report)

1. Is this a wired or wireless connection issue?
Both, I believe

2. Who is your Internet Service Provider (ISP)?
Virgin Media

3. What type of Broadband connection are you using?
Cable

4. What is the exact ... Read more

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Relevance 61.91%

Posted this in the networking forum a week or so back without success.....so trying again here!

I have a weird problem that has me completely baffled. I have a WD MyBook NAS drive that appears to work perfectly in that I can open it in Windows Explorer and access all the files it contains. However, it is invisible in the file / open dialog of all MS Office applications - and similarly, if I try to point iTunes to the iTunes Media folder that the drive contains, it does not appear among the network resources there, either.

Today, I succeeded in pointing iTunes at the drive by inputting the path instead (it is \\192.168.1.6) and my library updated - which was promising. But when I tried to play a song, it said that the file could not be located. Tried to locate it, and once again, iTunes could not see the device.

I have another laptop (running Windows 10) which doesn't have the problem - which would perhaps indicate that there is nothing wrong with the way in which the drive is configured and that instead, there is some setting on the Windows 7 box which is preventing programs from accessing the drive in the normal way.

Anyone have any thoughts? Here are the answers to the questions in your pinned post (and I have also attached an ipconfig report)

1. Is this a wired or wireless connection issue?
Both, I believe

2. Who is your Internet Service Provider (ISP)?
Virgin Media

3. What type of Broadband connection are you using?
Cable

4. What is the exact ... Read more

Answer:NAS drive invisible to file/open AND iTunes (but visible in Explorer)

As it is an external network drive you must assign a letter to it.
Open Exploree, right click on Network - Map network drive.
Once you have a drive letter to it, serch for it under your application.

2 more replies
Relevance 61.91%

I have a weird problem that has me completely baffled. I have a WD MyBook NAS drive that appears to work perfectly in that I can open it in Windows Explorer and access all the files it contains. However, it is invisible in the file / open dialog of all MS Office applications - and similarly, if I try to point iTunes to the iTunes Media folder that the drive contains, it does not appear among the network resources there, either.

Today, I succeeded in pointing iTunes at the drive by inputting the path instead (it is \\192.168.1.6) and my library updated - which was promising. But when I tried to play a song, it said that the file could not be located. Tried to locate it, and once again, iTunes could not see the device.

I have another laptop (running Windows 10) which doesn't have the problem - which would perhaps indicate that there is nothing wrong with the way in which the drive is configured and that instead, there is some setting on the Windows 7 box which is preventing programs from accessing the drive in the normal way.

Anyone have any thoughts? Here are the answers to the questions in your pinned post (and I have also attached an ipconfig report)

1. Is this a wired or wireless connection issue?
Both, I believe

2. Who is your Internet Service Provider (ISP)?
Virgin Media

3. What type of Broadband connection are you using?
Cable

4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo
Netgear R8000

5. What is the Nam... Read more

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I just installed a new internal hard drive (SATA). I want to use this drive only for storage (not boot-up).

When I try to access it via "My Computer" the drive is not shown. When I try to find it in "Device Manager" it is not shown. When I try to set it up in the BIOS, that field is "read only"... I cannot highlight it to change it.

I have made sure all cables are secure. I even swapped the power source of my existing hard drive with the new hard drive to ensure power is OK.

How do I set up this hard drive?

My PC is a Dell Inspiron 531S, running Windows Vista Home Edition 32bit.

Ideas? Thanks.

Answer:Newly Installed Internal Hard Drive Not Visible

Hello Tiz, and welcome to Vista Forums.

Open Disk Management (diskmgmt.msc), and double check to make sure that the new drive is "initialized" (online) (right click it's Disk # to do so) and formatted with a drive letter. (step two section here)

Hope this helps,
Shawn

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Hi - I have a WD My Cloud external hard drive, and it works perfectly. I can log in on my windows 7 computer, and can see and access all the files though the WD Software. But when I go to file manager in windows, the hard drive is visible, but the files within are not. Can you help? Thanks!
 

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I use a remote desktop connection to log into my work server and my personal hard drive on my laptop is showing up under "other" and is fully accessible from within my company's secure server. Is this normal and would they at any time have access to my personal laptop? I can open files, drag and drop from their server to my hard drive and vice versa. Seems like a security issue on both sides. Am I just paranoid or should my harddrive not be visible and accessible on their server?
 

Answer:Personal Hard Drive is Visible in Remote Server

Is it a normal default? Yes. Is it good? No.

You might notice when you RDP to the server that it tries to load your printers from home too and will sometimes fail looking for the drivers.

I'm not sure how "secure" your server is if you are using RDP from home to access it. Depending on what you are doing on the server, there are usually better, more secure ways to access what you need. If you can't connect differently and if you must keep your hard drive attached while you are working on the server, you can turn off what is accessed in RDP

In XP, on the bottom of the first window is
Options>>
Local Resources (tab)
More (button)
It asks: Choose the devices and resources on this computer that you want to use in your remote session.
Expand Drive and uncheck your external drive letter.
 

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Please can someone help me with the below?

Your PC/Device needs to be reapired.
The Boot Config Data for your PC is missing or contains errors.
File:\EFI\Microsoft\Boot\BCD

Error code: 0xc000000f
What does this mean?
I've entered Bios utility screen to change the order of the bios to launch the installation CD, and get as far as being able to 'repair laptop' but then I receive the above message on a blue screen. Just to note, the system menu from startup menu is missing. Also cannot see the hard drive in the Bios.
 

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Hi!
I think my wife caught some sort of virus that sort of wiped one of her hard disk.
You can see under properties that it has a lot of data but when you open the drive it says This Folder is Empty
Any way to recover this?
Thanks!

Windows 7 64 bits btw
 

Answer:Need help with Hard Drive showing as having data but No folder or file is visible

Show hidden files and/or protected system files in Explorer.
 

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Hi guys,
I recently bought a Toshiba satellite click mini, tried to use my external hard drive but its not showing up at all. Any ideas on how to fix this?
its a Seagate 250gb hard drive. Thanks in advance

Answer:Satellite click mini not reconising external hard drive or external DVD drive

Originally Posted by rachel.nickells


Hi guys,
I recently bought a Toshiba satellite click mini, tried to use my external hard drive but its not showing up at all. Any ideas on how to fix this?
its a Seagate 250gb hard drive. Thanks in advance



Is it usb powered? If so does the hard drive spin up? Are there any clicking noises from the drive?

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I have a NAS drive (Q) setup as a RAID 6. I have it on a network and until a few days ago, all was fine. NOW, I cannot access any of the files on the drive. In Windows Explorer, the drive is identified as Q but when I click on Properties, it has no characteristics. In Disk Management, the drive shows as Q and when I click on Properties, the correct characteristics are displayed. However, when I try to open the drive, it cannot be opened. I have checked the network settings and everything seems to be correct. Also, Microsoft iSCSI is running. I am running Windows 7.



What should/can I do?? Thanks in advance for any help.
 

Answer:iSCSI NAS Drive visible in Disk Management with correct properties; not visible in Ex

Re: iSCSI NAS Drive visible in Disk Management with correct properties; not visible i

An update ... I can see and access the drive in the "restore" mode. However, when I log onto Windows normally, I cannot access the drive as described previously. I am a bit confused by this since I did not load or update any software between the time it was working and when it stopped.
How do I identify what is interfering????
 

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I want to get an external hard drive/dvd burner combo if there is such a thing. To make this question as simple as possible...I need a hard drive that my camera can be plugged into with the firewire. I also need the hard drive that is able to plug in to the USB2 slot on my computer, because
my new Dell doesn't seem to tolerate a firewire card which I installed and then took out and returned to the store. It froze my computer and I tried everything to stabilize it but had no luck. It did work long enough to download 10 min. or so of video and I burned that onto a cd. Thats when I found out I had a dvd-rom not a dvd burner......long story I know. Sorry. I just want to figure out the most economical way now to save my movies and burn them to dvd also using either another external dvd burner or maybe there is a hard drive/dvd burner combo?? Or should I just get two separate externals?
Again: I need the hard drive/burner to plug into my computer with usb2.
Then the firewire from the camera would go into the hard drive/burner to download the movies.
 

Answer:Solved: External Hard drive OR External Hard drive/dvd-rw combo?

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Hi, My Seagate 2TB external hard disk is not getting detected by my PC, doesn't show in 'Safely remove hardware' option.

However, based on one old thread, I installed Partition Recovery Wizard and this is how the scan looks. Please help.

Answer:External Hard Disk not detected, visible in Disk Manager

Please find the screenshot of disk management

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Hi, My Seagate 2TB external hard disk is not getting detected by my PC, doesn't show in 'Safely remove hardware' option.

However, based on one old thread, I installed Partition Recovery Wizard and this is how the scan looks. Please help.

Answer:External Hard Disk not detected, visible in Disk Manager

Please find the screenshot of disk management

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Well, i'm getting riiiigggghhhhh at the end of my tether here

I'm running a Toshiba Laptop 2.8ghz
512 mb of ram
BIOS: Toshiba version 1.8 (updated)
Windows XP professional SP2

Right, so i purchased a Western Digital 200gb hard drive and mounted it onto an external case with USB 2.0. This external case has a 12+ volt adapter with 1.5am (max 18W) . The hard drive is set on Master.

(note: i have anoter USB 2.0 80gb seagate drive that works like a charm, connected to same computer)

Here is the problem, i connect up the 200gb HD to one of my ports. THe computer happily runs that new USB mass storage device says hello. Then everything goes to hell. I opened up explorer expecting my lovely new HD to appear. Uh oh, this is goign to be one of those long days (week really).

I opened up disk management expecting to find it there and only needing a new drive letter assigned, but nope the new HD is not there, just the two i already have (internal, and external 80gb). Its as if my computer refuses to acknowledge it

Next i go to device manager and lo and behold there is a new entry under disk drives that says "Disk Drive" So here i'm thinking what the heck is going on?

I contact Western Digital demanding nicely for an explanation. We go through all the usual basics and crap ie viruses, spyware and drivers.
All drivers are up to spec USB 2.0, Xp SP2, and as far as i know there are no specific drivers for Western Digital hard disks, only the... Read more

Answer:200gb hard drive visible in Device manager, not disk management.

take it easy, there's nothing wrong with your computer. the hard drive case needs it's own drivers or you'll have to return it and get a different (and possibly better) one.
 

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Does anyone know of software that will clone one external hard drive to another hard drive. I have tried by attaching both external hardrives  to a computer but Acronis will only find the destination drive and not the source drive. any ideas would be great Ojas

Answer:Any software that will clone one external hard drive to another external hard

What kind of data is on the HDD ? ?Are you saying that Aceonis does not rcognise both externals ? ?If not you can hool up only the HDD you want cloned and have Acronis create and save the image to your internal for now...then power down...unhook that external...and hook up the blank external...power up and clone away.NOTE: I highly suggest verifying the image before cloning...takes a bit longer buy well worth it.It's under the Tools section in Acronis.

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Hello,
I am trying to move all my files from my computer to my new external hard drive, but whenever I try and move a file over 4 GB in size i get this error message...
"The file is too large for the destination file system"... anyone know how I can get around this so I can move those files over?
 

Answer:Problem transfering large file from hard drive to external hard drive

Get ahold of some software that will break up the file into chunks.
 

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